Table of Contents
- Important safety information
- Read this first
- Important information about using your computer
- Conditions that require immediate action
- Service and upgrades
- Power cords and power adapters
- Extension cords and related devices
- Plugs and outlets
- Power supply statement
- External devices
- General battery notice
- Notice for removable rechargeable battery
- Notice for non-rechargeable coin-cell battery
- Heat and product ventilation
- Electrical current safety information
- Liquid crystal display (LCD) notice
- Using headphones or earphones
- Choking hazard notice
- Plastic bag notice
- Glass parts notice
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Registering your computer
- Frequently asked questions
- Getting help about the Windows operating system
- Using the special keys
- Using the ThinkPad pointing device
- Power management
- Cabled Ethernet connections
- Wireless connections
- Using audio features
- Using the camera
- Using a media card or a smart card
- Using an external display
- Traveling with your computer
- Chapter 3. Enhancing your computer
- Chapter 4. Accessibility, ergonomic, and maintenance information
- Chapter 5. Security
- Chapter 6. Advanced configuration
- Chapter 7. Troubleshooting computer problems
- General tips for preventing problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Beep errors
- Memory module problems
- Ethernet problems
- Wireless-LAN problem
- Wireless-WAN problem
- Bluetooth problem
- ThinkPad pointing device problems
- Keyboard problems
- Computer screen problems
- External monitor problems
- Audio problems
- Fingerprint reader problems
- Battery problems
- Power adapter problem
- Power problems
- Power button problem
- Boot problems
- Sleep and hibernation problems
- Hard disk drive problems
- Solid-state drive problem
- Software problem
- USB problem
- Docking station problem
- Chapter 8. Recovery information
- Chapter 9. Replacing devices
- Chapter 10. Getting support
- Appendix A. Supplemental information about the Ubuntu operating system
- Appendix B. Regulatory information
- Certification-related information
- Wireless-related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union conformity
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Japan notice for ac power cord
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil audio notice
- Appendix C. WEEE and recycling statements
- Appendix D. Restriction of Hazardous Substances (RoHS) Directive
- Appendix E. ENERGY STAR model information
- Appendix F. Notices
- Appendix G. Trademarks
Lenovo L470 User Manual
Displayed below is the user manual for L470 by Lenovo which is a product in the Notebooks category. This manual has pages.
Related Manuals
L470UserGuide
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:
•Safety,Warranty,andSetupGuide
•“Importantsafetyinformation”onpagev
ThelatestSafety,Warranty,andSetupGuideandtheRegulatoryNoticeareavailableontheLenovoSupport
Websiteat:
http://www.lenovo.com/support
SecondEdition(March2017)
©CopyrightLenovo2017.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.
Contents
Importantsafetyinformation......v
Readthisfirst................v
Importantinformationaboutusingyourcomputer..v
Conditionsthatrequireimmediateaction....vii
Serviceandupgrades............vii
Powercordsandpoweradapters.......viii
Extensioncordsandrelateddevices.......ix
Plugsandoutlets...............ix
Powersupplystatement............ix
Externaldevices...............x
Generalbatterynotice.............x
Noticeforremovablerechargeablebattery.....xi
Noticefornon-rechargeablecoin-cellbattery...xi
Heatandproductventilation..........xi
Electricalcurrentsafetyinformation......xii
Liquidcrystaldisplay(LCD)notice.......xiii
Usingheadphonesorearphones.......xiii
Chokinghazardnotice...........xiii
Plasticbagnotice.............xiv
Glasspartsnotice.............xiv
Chapter1.Productoverview......1
Computercontrols,connectors,andindicators...1
Frontview................1
Left-sideview..............2
Right-sideview..............3
Bottomview...............4
Statusindicators.............5
Importantproductinformationlabels.......6
Machinetypeandmodellabel........6
FCCIDandICCertificationnumber.....7
LabelsfortheWindowsoperatingsystems...8
Computerfeatures..............9
Computerspecifications...........10
Operatingenvironment...........10
Lenovoprograms.............11
AccessingLenovoprograms.......11
AnintroductiontoLenovoprograms....11
Chapter2.Usingyourcomputer...15
Registeringyourcomputer..........15
Frequentlyaskedquestions.........15
GettinghelpabouttheWindowsoperating
system..................16
Usingthespecialkeys...........16
UsingtheThinkPadpointingdevice......18
ThinkPadpointingdeviceoverview.....18
UsingtheTrackPointpointingdevice....19
Usingthetrackpad...........20
Usingthetrackpadtouchgestures.....21
CustomizingtheThinkPadpointingdevice..22
Replacingthecaponthepointingstick...22
Powermanagement............23
Usingtheacpoweradapter........23
Usingthebattery............23
Managingthebatterypower.......25
Power-savingmodes..........25
CabledEthernetconnections.........26
Wirelessconnections............26
Usingthewireless-LANconnection.....26
Usingthewireless-WANconnection....27
UsingtheBluetoothconnection......27
UsingtheAirplanemode.........28
Usingaudiofeatures............28
Usingthecamera.............29
Usingamediacardorasmartcard......29
Usinganexternaldisplay..........31
Travelingwithyourcomputer.........32
Chapter3.Enhancingyour
computer...............35
FindingThinkPadoptions..........35
ThinkPadBasicDock,ThinkPadProDock,and
ThinkPadUltraDock............35
Controls,connectors,andindicators....35
Attachingadockingstationtoyour
computer...............40
Detachingadockingstationfromyour
computer...............40
Guidelinesonconnectingmultipleexternal
displaystothedockingstation......41
Chapter4.Accessibility,ergonomic,
andmaintenanceinformation....43
Accessibilityinformation...........43
Ergonomicinformation...........45
Cleaningandmaintenance..........46
Chapter5.Security..........49
Usingpasswords..............49
Passwordsintroduction.........49
Setting,changing,orremovingapassword.50
Harddisksecurity.............50
Settingthesecuritychip...........51
Usingthefingerprintreader..........52
©CopyrightLenovo2017i
Deletingdatafromyourstoragedrive......53
Usingfirewalls...............54
Protectingdataagainstviruses........54
Chapter6.Advancedconfiguration..55
Installinganewoperatingsystem.......55
InstallingtheWindows7operatingsystem..55
InstallingtheWindows10operatingsystem.56
Installingdevicedrivers...........57
UsingtheThinkPadSetupprogram......58
ConfiguringThinkPadSetup.......58
Changingthestartupsequence......59
UpdatingtheUEFIBIOS.........59
BIOSmenu..............59
Usingsystemmanagement..........69
Chapter7.Troubleshootingcomputer
problems...............73
Generaltipsforpreventingproblems......73
Diagnosingproblems............73
Troubleshooting..............74
Computerstopsresponding.......74
Spillsonthekeyboard..........75
Errormessages............75
Beeperrors..............77
Memorymoduleproblems........78
Ethernetproblems...........79
Wireless-LANproblem..........79
Wireless-WANproblem.........80
Bluetoothproblem...........80
ThinkPadpointingdeviceproblems.....80
Keyboardproblems...........81
Computerscreenproblems........81
Externalmonitorproblems........83
Audioproblems............85
Fingerprintreaderproblems........86
Batteryproblems............86
Poweradapterproblem.........87
Powerproblems............87
Powerbuttonproblem..........87
Bootproblems.............88
Sleepandhibernationproblems......88
Harddiskdriveproblems.........89
Solid-statedriveproblem.........89
Softwareproblem............89
USBproblem.............90
Dockingstationproblem.........90
Chapter8.Recoveryinformation...91
RecoveryinformationfortheWindows7operating
system..................91
Creatingandusingrecoverymedia.....91
Reinstallingpreinstalledprogramsanddevice
drivers................92
RecoveryinformationfortheWindows10operating
system..................93
Resettingyourcomputer.........93
Usingadvancedstartupoptions......93
RecoveringyouroperatingsystemifWindows
10failstostart.............93
CreatingandusingarecoveryUSBdrive..93
Chapter9.Replacingdevices.....95
Staticelectricityprevention..........95
Replacingtheremovablebattery.......95
ReplacingthemicroSIMcard.........97
Replacingthebasecoverassembly......98
Replacingthewireless-WANcard.......100
Replacingthememorymodule........103
Replacingtheinternalstoragedrive......105
Replacingthekeyboard...........111
Replacingthecoin-cellbattery........117
Replacingthespeakerassembly.......118
Chapter10.Gettingsupport....121
BeforeyoucontactLenovo..........121
Gettinghelpandservice...........121
LenovoSupportWebsite.........122
CallingLenovo.............122
Purchasingadditionalservices........123
AppendixA.Supplemental
informationabouttheUbuntu
operatingsystem..........125
AppendixB.Regulatory
information.............127
Certification-relatedinformation........127
Wireless-relatedinformation.........127
Wirelessinteroperability.........127
Usageenvironmentandyourhealth....128
LocatingtheUltraConnectwireless
antennas...............128
Wireless-radiocomplianceinformation...129
Locatingwirelessregulatorynotices....129
Exportclassificationnotice..........130
Electronicemissionnotices..........130
FederalCommunicationsCommission
DeclarationofConformity........130
IndustryCanadaClassBemissioncompliance
statement...............130
EuropeanUnionconformity........130
GermanClassBcompliancestatement...131
iiL470UserGuide
KoreaClassBcompliancestatement....132
JapanVCCIClassBcompliancestatement..132
Japancompliancestatementforproducts
whichconnecttothepowermainswith
ratedcurrentlessthanorequalto20Aper
phase................132
Japannoticeforacpowercord......132
Lenovoproductserviceinformationfor
Taiwan................132
Eurasiancompliancemark..........132
Brazilaudionotice.............132
AppendixC.WEEEandrecycling
statements.............133
Generalrecyclinginformation.........133
ImportantWEEEinformation.........133
Japanrecyclingstatements.........134
RecyclinginformationforBrazil........134
BatteryrecyclinginformationfortheEuropean
Union..................135
BatteryrecyclinginformationforTaiwan.....136
BatteryrecyclinginformationfortheUnitedStates
andCanada................136
RecyclinginformationforChina........136
AppendixD.RestrictionofHazardous
Substances(RoHS)Directive....137
AppendixE.ENERGYSTARmodel
information.............141
AppendixF.Notices.........143
AppendixG.Trademarks......145
©CopyrightLenovo2017iii
ivL470UserGuide
Importantsafetyinformation
Note:Readtheimportantsafetyinformationfirst.
Readthisfirst
Thisinformationcanhelpyousafelyuseyournotebookcomputer.Followandretainallinformationincluded
withyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement
ortheLimitedWarranty.Formoreinformation,see"WarrantyInformation"intheSafety,Warranty,andSetup
Guidethatcomeswithyourcomputer.
Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal
computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential
safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.Toreducethese
risks,followtheinstructionsincludedwithyourproduct,observeallwarningsontheproductandinthe
operatinginstructions,andreviewtheinformationincludedinthisdocumentcarefully.Bycarefullyfollowing
theinformationcontainedinthisdocumentandprovidedwithyourproduct,youcanhelpprotectyourself
fromhazardsandcreateasafercomputerworkenvironment.
Note:Thisinformationincludesreferencestopoweradaptersandbatteries.Inadditiontonotebook
computers,someproducts(suchasspeakersandmonitors)shipwithexternalpoweradapters.Ifyouhave
suchaproduct,thisinformationappliestoyourproduct.Inaddition,computerproductscontainacoin-sized
internalbatterythatprovidespowertothesystemclockevenwhenthecomputerisunplugged,sothe
batterysafetyinformationappliestoallcomputerproducts.
Importantinformationaboutusingyourcomputer
Ensurethatyoufollowtheimportanttipsgivenheretogetthemostuseandenjoymentoutofyourcomputer.
Failuretodosomightleadtodiscomfortorinjury,orcausethecomputertofail.
Protectyourselffromtheheatthatyourcomputergenerates.
Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm
rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach
dependsontheamountofsystemactivityandthelevelofchargeinthebattery.
Extendedcontactwithyourbody,eventhroughclothing,couldcause
discomfortorevenaskinburn.
•Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin
contactwithahotsectionofthecomputerforanyextendedtime.
•Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom
thepalmrest.
Protectyourselffromtheheatgeneratedbytheacpoweradapter.
Whentheacpoweradapterisconnectedtoanelectricaloutletandyour
computer,itgeneratesheat.
Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin
burn.
•Donotplacetheacpoweradapterincontactwithanypartofyourbody
whileitisinuse.
•Neveruseittowarmyourbody.
©CopyrightLenovo2017v
Preventyourcomputerfromgettingwet.
Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour
computer.
Protectthecablesfrombeingdamaged.
Applyingstrongforcetocablesmaydamageorbreakthem.
Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a
keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked
on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway
subjecttotreatmentthatcouldinterferewiththeoperationofyourcomputer.
Protectyourcomputeranddatawhenmovingit.
Beforemovingacomputerequippedwithaharddiskdrive,dooneofthe
following:
•Turnitoff.
•Putitinsleepmode.
•Putitinhibernationmode.
Thishelpstopreventdamagetothecomputer,andpossiblelossofdata.
Handleyourcomputergently.
Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson
yourcomputer,display,orexternaldevices.
Carryyourcomputercarefully.
•Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.
•Donotpackyourcomputerinatightlypackedsuitcaseorbag.
•Beforeputtingyourcomputerinacarryingcase,makesurethatitisoff,insleep
mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit
isturnedon.
viL470UserGuide
Conditionsthatrequireimmediateaction
Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough
thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repairedby
anauthorizedservicer.
Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare
occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou
mighthearsoundslikepopping,cracking,orhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,theymightindicate
apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself.
ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone
numbers,seethefollowingWebsite:
http://www.lenovo.com/support/phone
Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger.
Ifyouhaveanyquestionabouttheconditionofacomponent,donotusetheproduct.Contact
theCustomerSupportCenterortheproductmanufacturerforinstructionsonhowtoinspectthe
productandhaveitrepaired,ifnecessary.
Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafety
concernswithyourproduct,stopusingtheproductandunplugitfromthepowersourceand
telecommunicationlinesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.
•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare
cracked,broken,ordamaged.
•Signsofoverheating,smoke,sparks,orfire.
•Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign
substancesonthebattery.
•Acracking,hissing,orpoppingsound,orstrongodorthatcomesfromtheproduct.
•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercord,or
poweradapter.
•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.
•Theproducthasbeendroppedordamagedinanyway.
•Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.
Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufactured
fororbyLenovo®,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurther
instructions,oruntilyougetasuitablereplacement.
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
©CopyrightLenovo2017vii
surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhave
anyquestionsorconcerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
Powercordsandpoweradapters
DANGER
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F,3G,0.75mm2,or
better.Forothercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin
waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord
orpoweradapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.
Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed
bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector
terminalsonapoweradapter,whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof
overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
viiiL470UserGuide
Topreventpossibleoverheating,donotcoverthepoweradapterwithclothingorotherobjects
whenthepoweradapterispluggedintoanelectricaloutlet.
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
Plugsandoutlets
DANGER
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe
damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain
areplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts
ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagrounded
electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto
anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan
approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never
overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch
circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads
andbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose
totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare
installing.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Powersupplystatement
DANGER
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
©CopyrightLenovo2017ix
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
Externaldevices
CAUTION:
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and
1394cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.T oavoid
possibledamagetoattacheddevices,waitatleastfivesecondsafterthecomputerisshutdownto
disconnectexternaldevices.
Generalbatterynotice
DANGER
BatteriessuppliedbyLenovoforusewithyourproducthavebeentestedforcompatibilityand
shouldonlybereplacedwithapprovedparts.AbatteryotherthantheonespecifiedbyLenovo,ora
disassembledormodifiedbatteryisnotcoveredbythewarranty.
Batteryabuseormishandlingcancauseoverheat,liquidleakage,oranexplosion.Toavoidpossible
injury,dothefollowing:
•Donotopen,dissemble,orserviceanybattery.
•Donotcrushorpuncturethebattery.
•Donotshort-circuitthebattery,orexposeittowaterorotherliquids.
•Keepthebatteryawayfromchildren.
•Keepthebatteryawayfromfire.
Stopusingthebatteryifitisdamaged,orifyounoticeanydischargeorthebuildupofforeign
materialsonthebatteryleads.
Storetherechargeablebatteriesorproductscontainingtherechargeablebatteriesatroom
temperature,chargedtoapproximately30to50%ofcapacity.Werecommendthatthebatteriesbe
chargedaboutonceperyeartopreventoverdischarge.
Donotputthebatteryintrashthatisdisposedofinlandfills.Whendisposingofthebattery,comply
withlocalordinancesorregulations.
xL470UserGuide
Noticeforremovablerechargeablebattery
DANGER
Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.
Ifthebatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontainsasmall
amountofharmfulsubstances.
Noticefornon-rechargeablecoin-cellbattery
DANGER
Ifthecoin-cellbatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontains
asmallamountofharmfulsubstance.
Donotheattomorethan100°C(212°F).
ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.
CaliforniaPerchlorateInformation:
Productscontainingmanganesedioxidelithiumcoin-cellbatteriesmaycontainperchlorate.
PerchlorateMaterial-specialhandlingmayapply,See
http://www.dtsc.ca.gov/hazardouswaste/perchlorate
Heatandproductventilation
DANGER
Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen
batteriesarecharging.Notebookcomputerscangenerateasignificantamountofheatduetotheir
compactsize.Alwaysfollowthesebasicprecautions:
•Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome
otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour
bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou
usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime.
Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson
theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody,
eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks
fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse
thekeyboardforanyextendedlengthoftime.
•Donotoperateyourcomputerorchargethebatterynearflammablematerialsorinexplosive
environments.
•Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and
reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton
abed,sofa,carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
©CopyrightLenovo2017xi
•Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates
heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe
acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing,
maycauseaskinburn.
Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe
requiredforcomputersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
Electricalcurrentsafetyinformation
DANGER
Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.
Toavoidashockhazard:
•Donotuseyourcomputerduringalightningstorm.
•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
•Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
•Disconnecttheattachedpowercords,battery,andallthecablesbeforeyouopenthedevice
covers,unlessinstructedotherwiseintheinstallationandconfigurationprocedures.
•Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse
thecomputerwheninternalpartsandcircuitsareexposed.
DANGER
Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving,
oropeningcoversonthisproductorattacheddevices.
Toconnect:
1.TurneverythingOFF .
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlets.
5.TurndevicesON.
Todisconnect:
1.TurneverythingOFF .
2.First,removepowercordsfromoutlets.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
xiiL470UserGuide
Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallotherelectrical
cablesconnectedtothecomputer.
Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectricalcables
havebeenconnectedtothecomputer.
DANGER
Duringelectricalstorms,donotperformanyreplacementanddonotconnectthetelephonecable
toordisconnectitfromthetelephoneoutletonthewall.
Liquidcrystaldisplay(LCD)notice
CAUTION:
Theliquidcrystaldisplay(LCD)ismadeofglass,androughhandlingordroppingthecomputercan
causetheLCDtobreak.IftheLCDbreaksandtheinternalfluidgetsintoyoureyesoronyour
hands,immediatelywashtheaffectedareaswithwaterforatleast15minutes;ifanysymptomsare
presentafterwashing,getmedicalcare.
Note:Forproductswithmercury-containingfluorescentlamps(forexample,non-LED),thefluorescentlamp
intheliquidcrystaldisplay(LCD)containsmercury;disposeofaccordingtolocal,state,orfederallaws.
Usingheadphonesorearphones
CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof
theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound
pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.
Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe
outputoftheheadphoneorearphoneconnectorsdonotcomplywithspecificationsofEN50332-2.The
headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspecification
limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV.Tohelpprotectagainst
hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7
limits)forawidebandcharacteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.
IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof
theheadphonesorearphonesandthecomputeralreadycomplieswiththespecificationsofEN50332-1.
Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto
excessivesoundpressurelevels.
Chokinghazardnotice
CHOKINGHAZARD–Productcontainssmallparts.
Keepawayfromchildrenunderthreeyears.
©CopyrightLenovo2017xiii
Plasticbagnotice
DANGER
Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger
ofsuffocation.
Glasspartsnotice
CAUTION:
Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped
onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove
it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.
xivL470UserGuide
Chapter1.Productoverview
Thischapterprovidesbasicinformationtohelpyougetfamiliarwithyourcomputer.
Computercontrols,connectors,andindicators
Thissectionintroduceshardwarefeaturesofthecomputer.
Frontview
1Camera(availableonsomemodels)2Microphones(availableonsomemodels)
3Powerbutton4Fingerprintreader(availableonsomemodels)
5Trackpad6Media-cardslot(availableonsomemodels)
7TrackPoint®pointingstick8TrackPointbuttons
1Camera(availableonsomemodels)
Thecameraenablesyoutotakepicturesorholdavideoconference.Formoreinformation,see“Using
thecamera”onpage29.
2Microphones(availableonsomemodels)
Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.
3Powerbutton
Youcanpressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.
Toturnoffthecomputer,dothefollowing:
•ForWindows7:OpentheStartmenuandclickShutdown.
•ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.
©CopyrightLenovo20171
Ifyourcomputerisunresponsive,youcanturnoffthecomputerbypressingandholdingthepowerbuttonfor
fourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstopsresponding”onpage74.
Youalsocandefinewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn
offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton
does,dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickPowerOptions➙Choosewhatthepowerbuttonsdo.
3.Followtheinstructionsonthescreen.
4Fingerprintreader(availableonsomemodels)
Fingerprintauthenticationprovidessimpleandsecureuseraccessbyassociatingyourfingerprintwitha
password.Formoreinformation,see“Usingthefingerprintreader”onpage52.
ThinkPad®pointingdevice
5Trackpad
7TrackPointpointingstick
8TrackPointbuttons
YourcomputerisequippedwiththeLenovo-uniqueThinkPadpointingdevice.Formoreinformation,see
“ThinkPadpointingdeviceoverview”onpage18.
6Media-cardslot(availableonsomemodels)
Youcaninsertaflashmediacardintothemedia-cardslotfordataaccessorstorage.Formoreinformation,
see“Usingamediacardorasmartcard”onpage29.
Left-sideview
1acpowerconnector2Fanlouvers
3AlwaysOnUSB3.0connector4Comboaudioconnector
5Smart-cardslot(availableonsomemodels)
1acpowerconnector
Theacpowerconnectorenablesyoutoconnectthecomputertoacpower.
2Fanlouvers
Thefanlouversandinternalfanenableairtocirculateinthecomputertoensurepropercooling,especially
thecoolingofthemicroprocessor.
Note:Toensureproperairflow,donotplaceanyobstaclesinfrontofthefanlouvers.
3AlwaysOnUSB3.0connector
Bydefault,theAlwaysOnUSB3.0connectorenablesyoutochargeUSB-compatibledevicesinthe
followingsituations:
•Whenyourcomputerisonorinsleepmode
2L470UserGuide
•Whenyourcomputerisofforinhibernationmode,butconnectedtoacpower
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
Tochargethesedeviceswhenthecomputerisofforinhibernationmode,andthecomputerisnotconnected
toacpower,dothefollowing:
•ForWindows7:StartthePowerManagerprogram,clicktheGlobalPowerSettingstab,andthenfollow
theinstructionsonthescreentomakeyourpreferredsetting.
•ForWindows10:StarttheLenovoSettingsprogram,clickPOWER,andthenfollowtheinstructionson
thescreentomakeyourpreferredsetting.
Forinstructionsonhowtostarttheprograms,see“AccessingLenovoprograms”onpage11.
4Comboaudioconnector
Youcanconnectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplugtotheaudioconnectorto
listentothesoundfromthecomputer.
Ifyouareusingaheadsetwithafunctionswitch,donotpressthisswitchwhileusingtheheadset.Ifyou
presstheswitch,theheadsetmicrophoneisdisabled,andtheintegratedmicrophonesonthecomputeris
enabledinstead.
Note:Theaudioconnectordoesnotsupportaconventionalmicrophone.Formoreinformation,see“Using
audiofeatures”onpage28.
5Smart-cardslot(availableonsomemodels)
Youcanusesmartcardsforauthentication,datastorage,andapplicationprocessing.Withinlarge
organizations,youmightalsousesmartcardsforstrongsecurityauthenticationofsinglesign-on(SSO).For
moreinformation,see“Usingamediacardorasmartcard”onpage29.
Right-sideview
1Micro-SIM-cardtray(availableonsomemodels)2USB3.0connectors
3MiniDisplayPort®connector4Ethernetconnector
5Videographicsarray(VGA)connector6Security-lockslot
1Micro-SIM-cardtray(availableonsomemodels)
Youcanusethemicro-SIM-cardtraytoinstallamicroSubscriberIdentificationModule(SIM)cardinyour
computer.IfyourcomputersupportsthewirelessWideAreaNetwork(wirelessWAN)feature,yourcomputer
mightrequireamicroSIMcardtoestablishwirelessWANconnections.Forinformationaboutreplacingor
installingthemicroSIMcard,see“ReplacingthemicroSIMcard”onpage97.
2USB3.0connectors
YoucanusetheUSB3.0connectorstoconnectUSB-compatibledevices,suchasaUSBkeyboard,USB
mouse,USBstoragedevice,orUSBprinter.
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
Chapter1.Productoverview3
3MiniDisplayPortconnector
TheMiniDisplayPortconnectorenablesyoutoconnectyourcomputertoacompatibleprojector,external
monitor,orhigh-definitiontelevision(HDTV).Thiscompactconnectorenablesaplug-and-playsetup
andsupportsadaptersthatcanplugintoDigitalVisualInterface(DVI),videographicsarray(VGA),or
High-DefinitionMultimediaInterface(HDMI™)connectors.TheMiniDisplayPortconnectorsupportsaudio
aswellasvideostreaming.
4Ethernetconnector
TheEthernetconnectorenablesyoutoconnectthecomputertoalocalareanetwork(LAN).
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
YoucanonlyconnectanEthernetcabletothisconnector.
TheEthernetconnectorhastwonetworkstatusindicators.Whenthegreenindicatorison,thecomputeris
connectedtoaLAN.Whentheyellowindicatorblinks,dataisbeingtransmitted.
Note:Ifthecomputerisconnectedtoadockingstation,usetheEthernetconnectoronthedockingstation
insteadoftheoneonthecomputer.
5VGAconnector
UsetheVGAconnectortoconnectthecomputertoaVGA-compatiblevideodevice,suchasaVGAmonitor.
6Security-lockslot
Toprotectyourcomputerfromtheft,lockyourcomputertoadesk,table,orotherfixturesthroughasecurity
cablelockthatfitsthissecurity-lockslot.
Note:Youareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity
feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance
ofthelockingdeviceandsecurityfeature.
Bottomview
1Removablebattery2Dockingstationconnector
3Keyboarddrainageholes4Speakers
4L470UserGuide
1Removablebattery
Youcanusethecomputerwithbatterypowerwheneveracpowerisunavailable.
2Docking-stationconnector
Youcanconnectthecomputertoasupporteddockingstationtoextendthecomputercapabilities.
3Keyboarddrainageholes
Ifyouaccidentallyspillwaterordrinkoverthekeyboard,thekeyboarddrainageholescanhelpdrainout
liquidfromyourcomputer.
4Speakers
Yourcomputerisequippedwithapairofstereospeakers.
Statusindicators
Thistopicprovidesinformationaboutlocatingandidentifyingthevariousstatusindicatorsonyourcomputer.
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustrations.
1FnLockindicator
ThisindicatorshowsthestatusofFnLockfunction.Formoreinformation,see“Usingthespecialkeys”
onpage16.
Chapter1.Productoverview5
2Speaker-muteindicator
Whenthisindicatorison,thespeakersaremuted.
3Microphone-muteindicator
Whenthisindicatorison,themicrophonesaremuted.
4Camerastatusindicator
Whenthisindicatorison,thecameraisinuse.
56Systemstatusindicators
TheindicatorintheThinkPadlogoonthecomputerlidandtheindicatorinthepowerbuttonshowthe
systemstatusofyourcomputer.
•Blinksforthreetimes:Thecomputerisinitiallyconnectedtopower.
•On:Thecomputerison(innormalmode).
•Off:Thecomputerisofforinhibernationmode.
•Blinksquickly:Thecomputerisenteringsleeporhibernationmode.
•Blinksslowly:Thecomputerisinsleepmode.
Importantproductinformationlabels
Thissectionprovidesinformationtohelpyoulocatethefollowinglabels:
•Machinetypeandmodellabel
•FCCIDandICCertificationlabel
•LabelsfortheWindowsoperatingsystems
Machinetypeandmodellabel
WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpsthetechniciansto
identifyyourcomputerandprovidefasterservice.
Thefollowingillustrationshowswheretofindthelabelthatcontainsthemachinetypeandmodelinformation
ofyourcomputer.
6L470UserGuide
FCCIDandICCertificationnumber
TheFCCandICCertificationinformationisidentifiedbyalabelonthecomputerasshowninthefollowing
illustration.
Thecontentofthislabeldiffersdependingonthewirelessmodulesthatcomewithyourcomputer:
•Forapreinstalledwirelessmodule,thislabelidentifiestheactualFCCIDandICcertificationnumberfor
thewirelessmoduleinstalledbyLenovo.
Note:Donotremoveorreplaceapreinstalledwirelessmodulebyyourself.Forreplacement,youmust
contacttheLenovoservicefirst.Lenovoisnotresponsibleforanydamagecausedbyunauthorized
replacement.
•Forauser-installablewirelessWANmodule,thereisalabellocatedunderthebatterydirectingyouto
consultthisuserguidefortheactualFCCIDandICcertificationnumber.
TheFCCIDandICCertificationnumberlabelisaffixedtothewirelessWANmodule1(availableon
somemodels)installedinthecomputer.
Chapter1.Productoverview7
Note:Fortheuser-installablewirelessmodule,ensurethatyouuseonlyLenovo-authorizedwireless
modulesforthecomputer.Otherwise,anerrormessagewillbedisplayedandthecomputerwillbeep
whenyouturnonthecomputer.
LabelsfortheWindowsoperatingsystems
Windows7CertificateofAuthenticity:ComputermodelspreinstalledwiththeWindows7operating
systemhaveaCertificateofAuthenticitylabelaffixedtothecomputercoverorinsidethebattery
compartment.TheCertificateofAuthenticityisyourindicationthatthecomputerislicensedforaWindows7
productandispreinstalledwithaWindows7genuineversion.Insomecases,anearlierWindowsversion
mightbepreinstalledunderthetermsoftheWindows7Professionallicensedowngraderights.Printedon
theCertificateofAuthenticityistheWindows7versionforwhichthecomputerislicensedandtheProduct
ID.TheProductIDisimportantwhenyoureinstalltheWindows7operatingsystemfromasourceother
thanaLenovoproductrecoverydiscset.
Windows10GenuineMicrosoft®label:YourcomputermighthaveaGenuineMicrosoftlabelaffixedtoits
coverdependingonthefollowingfactors:
•Yourgeographiclocation
•Datewhenyourcomputerwasmanufactured
•VersionofWindows10thatispreinstalled
Gotohttps://www.microsoft.com/en-us/howtotell/Hardware.aspxforillustrationsofthevarioustypes
ofGenuineMicrosoftlabels.
•InthePeople’sRepublicofChina,theGenuineMicrosoftlabelisrequiredonallcomputermodels
preinstalledwithanyversionofWindows10.
•Inothercountriesandregions,theGenuineMicrosoftlabelisrequiredonlyoncomputermodelslicensed
forWindows10Pro.
TheabsenceofaGenuineMicrosoftlabeldoesnotindicatethatthepreinstalledWindowsversionisnot
genuine.FordetailsonhowtotellwhetheryourpreinstalledWindowsproductisgenuine,refertothe
informationprovidedbyMicrosoftat:
https://www.microsoft.com/en-us/howtotell/default.aspx
8L470UserGuide
UnlikeWindows7products,therearenoexternal,visualindicatorsoftheProductIDorWindowsversionfor
whichthecomputerislicensed.Instead,theProductIDisrecordedinthecomputerfirmware.Whenever
aWindows10productisinstalled,theinstallationprogramchecksthecomputerfirmwareforavalid,
matchingProductIDtocompletetheactivation.
Insomecases,anearlierWindowsversionmightbepreinstalledunderthetermsoftheWindows10Pro
licensedowngraderights.
Computerfeatures
Thecomputerfeaturesintroducedinthistopiccovervariousmodels.Somecomputerfeaturesmight
beavailableonlyonspecificmodels.
Microprocessor
Toviewthemicroprocessorinformationofyourcomputer,dothefollowing:
•ForWindows7:OpentheStartmenu,right-clickComputer,andthenclickProperties.
•ForWindows10:Right-clicktheStartbuttonandthenselectSystem.
Memory
•Doubledatarate4(DDR4)smalloutlinedualin-linememorymodule(SODIMM)
Storagedevice
•2.5-inchformfactor,7-mm(0.28-inch)or9.5-mm(0.37-inch)heightharddiskdrive*
•2.5-inchformfactor,7-mm(0.28-inch)heightsolid-statedrive*
•M.2solid-statedrive*
Display
•Brightnesscontrol
•ColordisplaywithIn-planeSwitching(IPS)technologyorTwistedNematic(TN)technology
•Displaysize:355.6mm(14inches)
•Displayresolution:1920x1080pixelsor1366x768pixels
Keyboard
•Six-rowkeyboard
•Functionkeys
•ThinkPadpointingdevice(includingtheTrackPointpointingdeviceandtrackpad)
Connectorsandslots
•acpowerconnector
•Comboaudioconnector
•Dockingstationconnector
•Media-cardslot(4-in-1)*
•MiniDisplayPortconnector
•RJ45Ethernetconnector
•Micro-SIM-cardslot*
•Smard-cardslot*
Chapter1.Productoverview9
•ThreeUSB3.0connectors(includingoneAlwaysOnUSB3.0connector)
•VGAconnector
Securityfeatures
•Fingerprintreader*
•Security-lockslot
•TrustedPlatformModule(TPM)
Wirelessfeatures
•Bluetooth
•WirelessLAN
•WirelessWAN*
Others
•Camera*
•Microphones*
*Availableonsomemodels.
Computerspecifications
Size
•Width:339mm(13.35inches)
•Depth:235mm(9.25inches)
•Thickness:23.9mm(0.94inches)
Maximumheatoutput(dependingonthemodel)
•45W(154Btu/hr)
•65W(222Btu/hr)
Powersource(acpoweradapter)
•Sine-waveinputat50Hzto60Hz
•Inputratingoftheacpoweradapter:100Vto240Vac,50Hzto60Hz
Operatingenvironment
Maximumaltitude(withoutpressurization)
•3048m(10000ft)
Temperature
•Ataltitudesupto2438m(8000ft)
–Operating:5°Cto35°C(41°Fto95°F)
–Storage:5°Cto43°C(41°Fto109°F)
•Ataltitudesabove2438m(8000ft)
10L470UserGuide
–Maximumtemperaturewhenoperatingundertheunpressurizedcondition:31.3°C(88°F)
Note:Whenyouchargethebattery,itstemperaturemustbeatleast10°C(50°F).
Relativehumidity
•Operating:8%to95%atwet-bulbtemperature23°C(73°F)
•Storage:5%to95%atwet-bulbtemperature27°C(81°F)
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Attention:
•Keepelectricalappliancessuchaselectricfans,radio,airconditioners,andmicrowaveovensaway
fromthecomputer.Thestrongmagneticfieldsgeneratedbytheseappliancescandamagethemonitor
anddataontheinternalstoragedrive.
•Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilled
onorinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
•Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Lenovoprograms
YourcomputercomeswithLenovoprogramstohelpyouworkeasilyandsecurely.
AccessingLenovoprograms
ToaccessLenovoprogramsonyourcomputer,dothefollowing:
1.OpentheStartmenuandlocateaprogrambytheprogramname.
2.IftheprogramisnotdisplayedontheStartmenuonWindows7,clickAllprogramstodisplayall
programs.
3.Ifyoustilldonotfindtheprogramintheprogramlist,searchfortheprograminthesearchbox.
Note:IfyouareusingtheWindows7operatingsystem,someLenovoprogramsarereadytobeinstalled.
Youcannotfindtheseprogramsthroughtheabovemethodsunlessyouhaveinstalledthemfirst.Toinstall
theseLenovoprograms,starttheLenovoPCExperienceprogram,clickLenovoTools,andthenfollow
theinstructionsonthescreen.
AnintroductiontoLenovoprograms
ThistopicprovidesabriefintroductiontoLenovoprograms.Dependingonyourcomputermodel,someof
theprogramsmightnotbeavailable.
Theavailableprogramsaresubjecttochangewithoutnotice.Tolearnmoreabouttheprogramsandother
computingsolutionsofferedbyLenovo,goto:
http://www.lenovo.com/support
Chapter1.Productoverview11
AccessConnections™
(Windows7)
Thisprogramisaconnectivityassistantforcreatingandmanaginglocation
profiles.Eachlocationprofilestoresnetworksettingsrequiredforconnectingto
anetworkinfrastructurefromaspecificlocationsuchashomeoroffice.
Thisprogramenablesyoutoswitchbetweenlocationprofileswhenyoumove
yourcomputerfromplacetoplace.Therefore,youcanquicklyandeasily
connecttoanetworkwithoutmanuallyreconfiguringyoursettingsandrestarting
thecomputereachtime.
ActiveProtectionSystem™
(Windows7andWindows10)
Thisprogramprotectsyourinternalstoragedrivewhentheshocksensorinside
yourcomputerdetectsaconditionthatcoulddamagethedrive.Sucha
conditionincludessystemtilt,excessivevibration,orshock.
Theinternalstoragedriveislessvulnerabletodamagewhenitisnotoperating.
Thisisbecausethedrivestopsspinning,andthereadandwriteheadsofthe
drivemightalsobemovedtoareaswithoutdata.
Whendetectingthattheenvironmentisstableagain(minimalchangeinsystem
tilt,vibration,orshock),theshocksensorenablestheinternalstoragedrive.
CommunicationsUtility
(Windows7)
Thisprogramenablesyoutoconfiguresettingsfortheintegratedcameraand
audiodevices.
FingerprintManagerPro,Lenovo
FingerprintManager,orLenovo
TouchFingerprintSoftware
(Windows7)
Ifyourcomputerhasafingerprintreader,thisprogramenablesyoutoenroll
yourfingerprintandassociateitwithyourpasswords.Asaresult,fingerprint
authenticationcanreplaceyourpasswordsandenablesimpleandsecureuser
access.
HotkeyFeaturesIntegration
(Windows7andWindows10)
HotkeyFeaturesIntegrationisautilitypackagethatenablesyoutoselectand
installutilitiesspecificallyforthespecialkeysandbuttonsonyourcomputer.
Thespecialkeysandbuttonsaredesignedtomeetaccessibilityandusability
requirements.Installingrelatedutilitiesenablesfullfunctionalityofthespecial
keysandbuttons.
LenovoCompanion
(Windows10)
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessand
understand.WithLenovoCompanion,theyare.
UseLenovoCompaniontodothefollowing:
•Optimizeyourcomputerperformance,monitoryourcomputerhealth,and
manageupdates.
•Accessyouruserguide,checkwarrantystatus,andviewaccessories
customizedforyourcomputer.
•Readhow-toarticles,exploreLenovoforums,andstayup-to-dateon
technologynewswitharticlesandblogsfromtrustedsources.
TheLenovoCompanionprogramisfilledwithexclusiveLenovocontenttohelp
youlearnmoreaboutwhatyoucandowithyourLenovocomputer.
LenovoID
(Windows10)
ThisprogramenablesyoutocreateandmanageyourLenovoID.WithaLenovo
ID,youcanconnecttoeverythingLenovothroughasingleaccount.Useyour
LenovoIDforquickandsimpleauthenticationandthenenjoythevarious
servicesprovidedbyLenovo.Suchservicesincludeonlineshopping,app
download,personalizeddevicesupport,specialpromotionaloffers,Lenovo
forums,andsoon.
12L470UserGuide
LenovoPCExperience
(Windows7)
Thisprogramhelpsyouworkeasilyandsecurelybyprovidingeasyaccess
tovariousprograms.
Note:Thisprogramcannotbefoundfromtheallprogramlistorsearchbox.
Toaccessthisprogram,gotoControlPanel.ViewControlPanelbyCategory,
clickHardwareandSound➙DevicesandPrinters,andthendouble-click
thedevicewithyourcomputername.
LenovoSettings
(Windows10)
Thisprogramenhancesyourcomputingexperiencebyprovidingthefollowing
features:
•Turningyourcomputerintoaportablehotspot
•Configuringcameraandaudiosettings
•Optimizingyourpowersettings
•Creatingandmanagingmultiplenetworkprofiles
LenovoSolutionCenter
(Windows7)
Thisprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,and
supportinformation,alongwithhintsandtipsforoptimalsystemperformance.
MobileBroadbandConnect
(Windows7)
Thisprogramenablesyoutoconnectthecomputertothemobilebroadband
networkthroughasupportedwireless-WANcard.
PowerManager
(Windows7)
Thisprogramprovidesconvenient,flexible,andcompletepowermanagement
forthecomputer.Itenablesyoutoadjustyourcomputerpowersettingsto
achievethebestbalancebetweenperformanceandpowersaving.
RecoveryMedia
(Windows7)
Thisprogramenablesyoutorestorethecontentsoftheinternalstoragedriveto
thefactorydefaultsettings.
SystemUpdate
(Windows7)
Thisprogramenablesyoutokeepthesoftwareonthecomputerup-to-dateby
downloadingandinstallingsoftwarepackages,including:
•Devicedrivers
•UnifiedExtensibleFirmwareInterface(UEFI)basicinput/outputsystem(BIOS)
updates
•Otherthird-partyprograms
Chapter1.Productoverview13
14L470UserGuide
Chapter2.Usingyourcomputer
Thischapterprovidesinformationtohelpyouusethevariousfeaturesprovidedbyyourcomputer.
Registeringyourcomputer
Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youifthereisarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
WhenyouregisteryourcomputerwithLenovo,youalsowillreceivethefollowingbenefits:
•QuickerservicewhenyoucallLenovoforhelp
•Automaticnotificationoffreesoftwareandspecialpromotionaloffers
ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreen.
IfyouareusingaWindows7operatingsystem,youalsocanregisteryourcomputerthroughthepreinstalled
LenovoProductRegistrationprogram.Theprogramstartsautomaticallyafteryouhaveusedyourcomputer
foraperiodoftime.Followtheinstructionsonthescreentoregisteryourcomputer.
Frequentlyaskedquestions
ThistopicprovidesafewtipstohelpyouoptimizetheuseofyourThinkPadnotebookcomputers.
Toensurethebestcomputerperformance,gotothefollowingWebsitetofindinformationsuchasaidsfor
troubleshootingandanswerstofrequentlyaskedquestions:
http://www.lenovo.com/support/faq
CanIgetmyuserguideinanotherlanguage?
Todownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/support.Thenfollowthe
instructionsonthescreen.
Howtoturnoffmycomputer?
•ForWindows7:OpentheStartmenuandclickShutdown.
•ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.
HowdoIaccessControlPanel?
•ForWindows7:OpentheStartmenuandclickControlPanel.
•ForWindows10:Right-clicktheStartbutton,andthenclickControlPanel.
HowdoIusebatterypowermoreeffectivelywhenIamonthego?
•Toconservepower,ortosuspendoperationwithoutexitingprogramsorsavingfiles,see“Power-saving
modes”onpage25.
•Toachievethebestbalancebetweenperformanceandpowersaving,createandapplyanappropriate
powerplan.See“Managingthebatterypower”onpage25.
©CopyrightLenovo201715
•Ifyourcomputerwillbeturnedoffforanextendedperiodoftime,youcanpreventbatterypowerfrom
drainingbyremovingthebattery.
HowdoIsecurelydisposeofdatastoredontheinternalstoragedrive?
•StudyChapter5“Security”onpage49tofindouthowyoucanprotectyourcomputerfromtheftand
unauthorizeduse.
•Beforeyoudisposeofthedataontheinternalstoragedrive,ensurethatyouread“Deletingdatafrom
yourstoragedrive”onpage53.
HowdoIattachanexternaldisplay?
•Referto“Usinganexternaldisplay”onpage31.
•WiththeExtenddesktopfunction,youcandisplayoutputonboththecomputerdisplayandanexternal
display.
HowdoIattachorreplaceadevice?
RefertotheappropriatetopicinChapter9“Replacingdevices”onpage95.
Ihavebeenusingthecomputerforsometimealready,andisgettingslower.WhatshouldIdo?
•Followthe“Generaltipsforpreventingproblems”onpage73.
•Diagnoseproblemsyourselfbyusingthepreinstalleddiagnosticsoftware.See“Diagnosingproblems”
onpage73.
•CheckforrecoverysolutionsinChapter8“Recoveryinformation”onpage91.
Printthefollowingtopicsandkeepthemwithyourcomputerincaseyouareunabletoaccessthis
electronicuserguidewhennecessary.
•“Installinganewoperatingsystem”onpage55
•“Computerstopsresponding”onpage74
•“Powerproblems”onpage87
GettinghelpabouttheWindowsoperatingsystem
TheWindowshelpinformationsystemprovidesyouwithdetailedinformationaboutusingtheWindows
operatingsystemsothatyoucangetthemostofyourcomputer.ToaccesstheWindowshelpinformation
system,dothefollowing:
•ForWindows7:OpentheStartmenuandclickHelpandSupport.
•ForWindows10:OpentheStartmenuandclickGetStarted.Additionally,youcanusetheCortana®
personalassistanttosearchforhelp,apps,files,settings,andsoon.
Usingthespecialkeys
Yourcomputerhasseveralspecialkeystohelpyouworkmoreeasilyandeffectively.
16L470UserGuide
1Windowslogokey
PresstheWindowslogokeytoopentheStartmenu.ForinformationaboutusingtheWindowslogokeywith
otherkeys,seethehelpinformationsystemoftheWindowsoperatingsystem.
23Fnkeyandfunctionkeys
YoucanconfiguretheFnkeyandfunctionkeysintheKeyboardPropertieswindowbydoingthefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeystab.
3.Selecttheoptionsofyourpreference.
•+SwitchthekeyfunctionbetweenthestandardF1–F12functionandthespecialfunction
printedasanicononeachkey.WhentheFnLockindicatorisoff,youcanusethedefaultfunction.You
canchangethedefaultfunctionintheKeyboardPropertieswindow.
•Muteorunmutethespeakers.Whenthespeakersaremuted,theindicatoronthekeyison.
Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhenyouturnonyour
computer.Toturnonthesound,pressor.
•Decreasethespeakervolume.
•Increasethespeakervolume.
•Muteorunmutethemicrophones.Whenthemicrophonesaremuted,theindicatoronthekeyison.
•Darkenthecomputerdisplay.
•Brightenthecomputerdisplay.
•Manageexternaldisplays.
•Enableordisablethebuilt-inwirelessfeatures.
•
–ForWindows7:OpenControlPanel.
–ForWindows10:OpentheSettingswindow.
•Enableordisablethebuilt-inBluetoothfeatures.
•Openakeyboardsettingpage.
Chapter2.Usingyourcomputer17
•Invokethefunctiondefinedbyyourself.Ifnofunctionisdefined,thefollowingdefaultfunctionworks:
–ForWindows7:Openthesearchbox.
–ForWindows10:OpentheCortanapersonalassistant.
Todefineorchangethefunction,dothefollowing:
–ForWindows7:
1.OpenControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeicons
orSmallicons.
2.ClickLenovo-KeyboardManager.IntheKeyboardManagerwindow,clicktheUSER-DEFINED
KEYtab.
3.Followtheinstructionsonthescreentocompletethesetting.
Onthissettingpage,youcanalsodefinedifferentfunctionsforthekeycombinationswithF12,such
asShift+F12,Alt+F12,orCtrl+F12.
–ForWindows10:
1.OpentheLenovoSettingsprogram.See“AccessingLenovoprograms”onpage11.
2.Clicktheinputicon.
3.LocatetheKEYBOARD:USER-DEFINEDKEYsectionandfollowtheinstructionsonthescreen
tocompletethesetting.
Onthissettingpage,youcanalsodefinedifferentfunctionsforthekeycombinationswithF12,such
asShift+F12,Alt+F12,orCtrl+F12.
Keycombinations
•+OpentheSnippingToolprogram.
•Fn+B:ThiskeycombinationhasthesamefunctionastheBreakkeyonaconventionalexternalkeyboard.
•Fn+K:ThiskeycombinationhasthesamefunctionastheScrLKorScrollLockkeyonaconventional
externalkeyboard.
•Fn+P:ThiskeycombinationhasthesamefunctionasthePausekeyonaconventionalexternalkeyboard.
•Fn+S:ThiskeycombinationhasthesamefunctionastheSysRqkeyonaconventionalexternalkeyboard.
•Fn+4:PressFn+4toputthecomputerintosleepmode.Towakeupthecomputer,pressanykeyor
thepowerbutton.
UsingtheThinkPadpointingdevice
ThissectionprovidesinformationaboutusingtheThinkPadpointingdevice.
ThinkPadpointingdeviceoverview
TheThinkPadpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.WiththeThinkPadpointingdevice,youalsocanperformvarioustouch
gestures,suchasrotatingandzoominginorout.
TheThinkPadpointingdeviceconsistsofthefollowingdevices:
1TrackPointpointingdevice
2Trackpad
18L470UserGuide
Note:Dependingonthemodel,yourTrackPointpointingdeviceandthetrackpadmightlookdifferent
fromtheillustrationinthistopic.
Bydefault,boththeTrackPointpointingdeviceandthetrackpadareactivewiththetouchgesturesenabled.
Tochangethesettings,see“CustomizingtheThinkPadpointingdevice”onpage22.
UsingtheTrackPointpointingdevice
TheTrackPointpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.
TheTrackPointpointingdeviceconsistsofthefollowingcomponents:
1Pointingstick
2Left-clickbutton(primary-clickbutton)
3Right-clickbutton(secondary-clickbutton)
4Scrollbar
Chapter2.Usingyourcomputer19
TousetheTrackPointpointingdevice,seethefollowinginstructions:
Note:Placeyourhandsinthetypingpositionanduseyourindexfingerormiddlefingertoapplypressureto
thepointing-sticknonslipcap.Useeitherthumbtopresstheleft-clickbuttonorright-clickbutton.
•Point
Usethepointingstick1tomovethepointeronthescreen.Tousethepointingstick,applypressureto
thepointing-sticknonslipcapinanydirectionparalleltothekeyboard.Thepointermovesaccordingly
butthepointingstickitselfdoesnotmove.Thespeedatwhichthepointermovesdependsonthe
amountofpressureyouapplytothepointingstick.
•Left-click
Presstheleft-clickbutton2toselectoropenanitem.
•Right-click
Presstheright-clickbutton3todisplayashortcutmenu.
•Scroll
Pressandholdthedottedscrollbar4whileapplyingpressuretothepointingstickintheverticalor
horizontaldirection.Thenyoucanscrollthroughthedocument,Website,orapps.
Usingthetrackpad
Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Youcanusethetrackpadtoperform
allthepointing,clicking,andscrollingfunctionsofatraditionalmouse.
Thetrackpadcanbedividedintotwozones:
1Left-clickzone(primary-clickzone)
2Right-clickzone(secondary-clickzone)
20L470UserGuide
Tousethetrackpad,seethefollowinginstructions:
•Point
Slideonefingeracrossthesurfaceofthetrackpadtomovethepointeraccordingly.
•Left-click
Presstheleft-clickzone1toselectoropenanitem.
Youalsocantapanywhereonthesurfaceofthetrackpadwithonefingertoperformtheleft-clickaction.
•Right-click
Presstheright-clickzone2todisplayashortcutmenu.
Youalsocantapanywhereonthesurfaceofthetrackpadwithtwofingerstoperformtheright-clickaction.
•Scroll
Puttwofingersonthetrackpadandmovethemintheverticalorhorizontaldirection.Thisactionenables
youtoscrollthroughthedocument,Website,orapps.Ensurethatyoupositionyourtwofingersslightly
apartfromeachother.
Withthetrackpad,youalsocanperformavarietyoftouchgestures.Forinformationaboutusingthetouch
gestures,see“Usingthetrackpadtouchgestures”onpage21.
Ifthetrackpadsurfaceisstainedwithoil,turnoffthecomputerfirst.Thengentlywipethetrackpadsurface
withasoftandlint-freeclothmoistenedwithlukewarmwaterorcomputercleaner.
Usingthetrackpadtouchgestures
Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Youcanusethetrackpadtoperform
thesamepointandclickactionsasyouwoulduseatraditionalmouse.Youalsocanusethetrackpadto
performvarioustouchgestures.
Thefollowingsectionintroducessomefrequentlyusedtouchgesturessuchastapping,dragging,and
scrolling.Formoregestures,seethehelpinformationsystemoftheThinkPadpointingdevice.
Notes:
•Whenusingtwoormorefingers,ensurethatyoupositionyourfingersslightlyapart.
•SomegesturesarenotavailableifthelastactionwasdonefromtheTrackPointpointingdevice.
•Somegesturesareonlyavailablewhenyouareusingcertainapps.
Chapter2.Usingyourcomputer21
•Dependingonthemodel,thetrackpadonyourcomputermightlookdifferentfromtheillustrationsin
thistopic.
Tap
Tapanywhereonthetrackpad
withonefingertoselectoropen
anitem.
Two-fingertap
Tapanywhereonthetrackpadwith
twofingerstodisplayashortcut
menu.
Two-fingerscroll
Puttwofingersonthetrackpad
andmovethemintheverticalor
horizontaldirection.Thisaction
enablesyoutoscrollthroughthe
document,Website,orapps.
Two-fingerzoomout
Puttwofingersonthetrackpadand
movethemclosertogethertozoom
out.
Two-fingerzoomin
Puttwofingersonthetrackpad
andmovethemfartherapartto
zoomin.
Swipethreefingersup
Putthreefingersonthetrackpad
andmovethemuptoopenthetask
viewtoseeallyouropenwindows.
Swipethreefingersdown
Putthreefingersonthetrackpad
andmovethemdowntoshow
thedesktop.
CustomizingtheThinkPadpointingdevice
YoucancustomizetheThinkPadpointingdevicesoyoucanuseitmorecomfortablyandefficiently.For
example,youcanchoosetoenabletheTrackPointpointingdevice,thetrackpad,orboth.Youalsocan
disableorenablethetouchgestures.
TocustomizetheThinkPadpointingdevice,dothefollowing:
1.GotoControlPanel.
2.ViewControlPanelbyLargeiconsorSmallicons.ClickMouse.TheMousePropertieswindowis
displayed.
3.IntheMousePropertieswindow,followtheinstructionsonthescreentocompletethecustomization.
Replacingthecaponthepointingstick
Thecap1ontheendofthepointingstickisremovable.Afteryouusethecapforaperiodoftime,you
mightconsiderreplacingthecapwithanewone.
Notes:
•Ensurethatyouuseacapwithgroovesaasshowninthefollowingillustration.
•Dependingonthemodel,yourkeyboardmightlookdifferentfromtheillustrationinthistopic.
22L470UserGuide
Powermanagement
Thissectionprovidesinformationabouthowtouseacpowerandbatterypowertoachievethebestbalance
betweenperformanceandpowermanagement.
Usingtheacpoweradapter
Thepowertorunyourcomputercancomeeitherfromthebatteryorfromacpower.Whileyouuseac
power,thebatterychargesautomatically.
Yourcomputercomeswithanacpoweradapterandapowercord.
•acpoweradapter:Convertsacpowerfornotebookcomputeruse.
•Powercord:Connectstheacoutletandtheacpoweradapter.
Connectingtheacpoweradapter
Toconnectthecomputertoacpower,ensurethatyoufollowthestepsinorder:
Attention:Usinganimproperpowercordmightseverelydamageyourcomputer.
1.Connectthepowercordtotheacpoweradapter.
2.Connecttheacpoweradaptertothepowerconnectorofthecomputer.
3.Connectthepowercordtoanelectricaloutlet.
Tipsonusingtheacpoweradapter
•Whentheacpoweradapterisnotinuse,disconnectitfromtheelectricaloutlet.
•Donotbindthepowercordtightlyaroundtheacpoweradaptertransformerpackwhenitisconnectedto
thetransformer.
Usingthebattery
Whenyouuseyourcomputerawayfromelectricaloutlets,youdependonbatterypowertokeepyour
computerrunning.Differentcomputercomponentsconsumepoweratdifferentrates.Themoreyouusethe
power-intensivecomponents,thefasteryouconsumebatterypower.
SpendmoretimeunpluggedwithThinkPadbatteries.Mobilityhasrevolutionizedbusinessbyenablingyou
totakeyourworkwhereveryougo.WithThinkPadbatteries,youareabletoworklongerwithoutbeingtied
toanelectricaloutlet.
Chapter2.Usingyourcomputer23
Checkingthebatterystatus
Moveyourpointertothebattery-statusiconintheWindowsnotificationareatocheckthebatterystatus.
Thebattery-statusicondisplaysthepercentageofbatterypowerremainingandhowlongyoucanuse
yourcomputerbeforeyoumustchargethebattery.
Therateatwhichyouusebatterypowerdetermineshowlongyoucanusethebatteryofyourcomputer
betweencharges.Becauseeverycomputeruserhasindividualhabitsandneeds,itisdifficulttopredicthow
longabatterychargelasts.Therearetwomainfactors:
•Howmuchenergyisstoredinthebatterywhenyoubegintowork
•Thewayyouuseyourcomputer,forexample:
–Howoftenyouaccessthestoragedrive
–Howbrightyoumakethecomputerdisplay
–Howoftenyouusethewirelessfeature
EnablingthebatteryalarmontheWindows7operatingsystem
FortheWindows7operatingsystem,youcanconfigureyourcomputersothatwhenthebatterypowerfalls
belowacertainlevel,threeeventsoccur:thealarmgoesoff,amessageisdisplayed,andthecomputer
displayisturnedoff.
Toenablethebatteryalarm,dothefollowing:
1.StartthePowerManagerprogram.See“AccessingLenovoprograms”onpage11.
2.ClicktheGlobalPowerSettingstab.
3.ForLowbatteryalarmorCriticallylowbatteryalarm,setthepercentageofthepowerlevelandset
theaction.
Note:Ifyourcomputerenterssleeporhibernationmodewhenthebatterypowerislowwithoutthealarm
message,themessageisdisplayedwhenthecomputerresumes.Toresumenormaloperation,clickOK
whenthemessageisdisplayed.
Chargingthebattery
Whenyoufindthattheremainingbatterypowerislow,chargeyourbatteryorreplacethebatterywitha
chargedbattery.
Ifanacoutletisconvenient,connectthecomputertoacpower.Thebatteryisfullychargedinabout
fourtoeighthours.Theactualchargingtimedependsonthebatterysize,thephysicalenvironment,and
whetheryouareusingthecomputer.Youcancheckthebatterychargingstatusatanytimethroughthe
battery-statusiconintheWindowsnotificationarea.
Note:Tomaximizethelifeofthebattery,thecomputerdoesnotstartrechargingthebatteryiftheremaining
powerisgreaterthan95%.
Tipsonchargingthebattery
•Beforeyouchargethebattery,ensurethatthebatterytemperatureislowerthan10°C(50°F).
•Chargethebatteryinanyofthefollowingconditions:
–Anewbatteryisinstalled.
–Thepercentageofpowerremainingislow.
–Thebatteryhasnotbeenusedforalongtime.
24L470UserGuide
Maximizingthebatterylife
Tomaximizethelifeofthebattery,dothefollowing:
•Usethebatteryuntilthechargeisdepleted.
•Rechargethebatterycompletelybeforeusingit.Youcanseewhetherthebatteryisfullychargedfromthe
battery-statusiconintheWindowsnotificationarea.
•Alwaysusepowermanagementfeaturessuchaspower-savingmodes.
Managingthebatterypower
Toachievethebestbalancebetweenperformanceandpowersaving,adjustyourpowerplansettings.
Toadjustpowerplansettings,dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickPowerOptions.
3.Followtheinstructionsonthescreen.
Formoreinformation,seetheWindowshelpinformationsystem.
Power-savingmodes
Thereareseveralmodesthatyoucanuseatanytimetoconservepower.Thissectionintroduceseach
modeandgivestipsontheeffectiveuseofbatterypower.
•Screenblankmode(forWindows7only)
Thecomputerdisplayrequiresconsiderablebatterypower.Toenterscreenblankmode,right-clickthe
battery-statusiconintheWindowsnotificationareaandselectPoweroffdisplay.
•Sleepmode
Insleepmode,yourworkissavedtomemory,andthenthestoragedriveandthecomputerdisplayare
turnedoff.Whenyourcomputerwakesup,yourworkisrestoredwithinseconds.
Toputyourcomputerintosleepmode,dothefollowing:
–ForWindows7:OpentheStartmenuandclickthearrownexttotheShutdownbutton.ClickSleep
fromthemenudisplayed.
–ForWindows10:OpentheStartmenu,clickPower,andthenclickSleep.
•Hibernationmode
Byusingthismode,youcanturnoffyourcomputercompletelywithoutsavingfilesorexitingany
programsthatarerunning.Whenthecomputerentershibernationmode,allopenprograms,folders,and
filesaresavedtothestoragedrive,andthenthecomputerturnsoff.
Toputthecomputerintohibernationmode,dothefollowing:
–ForWindows7:OpentheStartmenuandclickthearrownexttotheShutdownbutton.Click
Hibernatefromthemenudisplayed.
–ForWindows10:Definewhatthepowerbuttondoesfirst,andthenpressthepowerbuttontoput
thecomputerintohibernationmode.
Ifyouputyourcomputerintohibernationmodewiththewake-upfunctiondisabled,thecomputerdoes
notconsumeanypower.Thewake-upfunctionisdisabledbydefault.Ifyouputyourcomputerinto
hibernationmodewiththewake-upfunctionenabled,thecomputerconsumesasmallamountofpower.
Toenablethewake-upfunction,dothefollowing:
1.OpenControlPanel,viewControlPanelbyCategory,andthenclickSystemandSecurity.
Chapter2.Usingyourcomputer25
2.ClickAdministrativeT ools.
3.Double-clickT askScheduler.Ifyouarepromptedforanadministratorpasswordorconfirmation,
typethepasswordorprovideconfirmation.
4.Fromtheleftpane,selectthetaskfolderforwhichyouwanttoenablethewake-upfunction.The
scheduledtasksaredisplayed.
5.Clickascheduledtask,andthenclicktheConditionstab.
6.UnderPower,selectWakethecomputertorunthistask.
•Wirelessoff
Whenyouarenotusingthewirelessfeatures,suchasBluetoothorwirelessLAN,turnthemofftohelp
conservepower.
CabledEthernetconnections
WithanEthernetcable,youcanconnectyourcomputertoalocalnetworkthroughtheEthernetconnector
onyourcomputer.
TheEthernetconnectorhastwonetworkstatusindicators.Whenthegreenindicatorison,thecomputeris
connectedtoaLAN.Whentheyellowindicatorblinks,dataisbeingtransmitted.
Note:Ifthecomputerisconnectedtoasupporteddockingstationorasupporteddock,usetheEthernet
connectoronthedockingstationorthedockinsteadoftheoneonthecomputer.
DANGER
YourcomputerhasanEthernetconnector.Toavoidtheriskofelectricalshock,donotconnect
thetelephonecabletotheEthernetconnector.
Wirelessconnections
Wirelessconnectionisthetransferofdatawithouttheuseofcablesbutbymeansofradiowavesonly.
Usingthewireless-LANconnection
Awirelesslocalareanetwork(LAN)coversarelativelysmallgeographicarea,suchasanofficebuildingora
house.Devicesbasedonthe802.11standardscanconnecttothistypeofnetwork.
Yourcomputercomeswithabuilt-inwirelessnetworkcardtohelpyouestablishwirelessconnectionsand
monitortheconnectionstatus.
Toestablishawireless-LANconnection,dothefollowing:
1.Turnonthewirelessfeature.See“Usingthespecialkeys”onpage16.
2.Clickthewireless-network-connection-statusiconintheWindowsnotificationarea.Alistofavailable
wirelessnetworksisdisplayed.
3.Double-clickanetworktoconnecttoit.Providerequiredinformationifneeded.
Thecomputerautomaticallyconnectstoanavailableandrememberedwirelessnetworkwhenthelocation
changes.Iftheavailablewirelessnetworkissecured,providethepasswordasrequired.Formore
information,seetheWindowshelpinformationsystem.
26L470UserGuide
Tipsonusingthewireless-LANfeature
Toachievethebestconnection,usethefollowingguidelines:
•Placeyourcomputersothatthereareasfewobstaclesaspossiblebetweenthewireless-LANaccess
pointandthecomputer.
•Openyourcomputercovertoanangleofslightlymorethan90degrees.
Checkingthewireless-LANconnectionstatus
Youcancheckthewireless-LANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.
FortheWindows7operatingsystem,youalsocancheckthewireless-LANconnectionstatusthroughthe
AccessConnectionsgaugeintheWindowsnotificationarea.Themorebarsencompassed,thebetter
thesignalis.
Usingthewireless-WANconnection
Wirelesswideareanetwork(WAN),whichusescellularnetworksfordatatransmission,enablesyou
toestablishwirelessconnectionsoverremotepublicorprivatenetworks.Theseconnectionscanbe
maintainedoveralargegeographicalareabyuseofmultipleantennasitesorsatellitesystemsmaintained
bywirelessserviceproviders.
SomeThinkPadnotebookcomputerscomewithawireless-WANcardinstalled,whichprovidessome
wireless-WANtechnologies,suchas1xEV-DO,HSPA,3G,GPRS,orLTE.Byusingthewireless-WAN
card,youcanestablishwireless-WANconnections.
Note:Thewireless-WANserviceisprovidedbyauthorizedserviceprovidersinsomecountriesorregions.
Tipsforusingthewireless-WANfeature
Toachievethebestconnection,usethefollowingguidelines:
•Keepyourcomputerawayfromyourbody.
•Placeyourcomputeronaflatsurfaceandopenyourcomputerdisplaytoanangleofslightlymore
than90degrees.
•Placeyourcomputerawayfromconcreteorbrickwallsthatmightdampencellularsignals.
•Bestreceptionisavailablenearwindowsandotherlocationswherecellularphonereceptionisthe
strongest.
Checkingthewireless-WANconnectionstatus
Youcancheckthewireless-WANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.
FortheWindows7operatingsystem,youalsocancheckthewireless-WANconnectionstatusthroughthe
AccessConnectionsgaugeintheWindowsnotificationarea.Themorebarsencompassed,thebetter
thesignalis.
UsingtheBluetoothconnection
Bluetoothcanconnectdevicesthatarewithinashortdistancefromoneanother.Bluetoothiscommonly
usedinthefollowingscenarios:
•Connectingperipheraldevicestoacomputer
•Transferringdatabetweenhand-helddevicesandapersonalcomputer
Chapter2.Usingyourcomputer27
•Remotelycontrollingandcommunicatingwithdevicessuchasmobilephones
Dependingonthemodel,yourcomputermightsupporttheBluetoothfeature.Totransferdatathrough
theBluetoothfeature,dothefollowing:
Note:Itisnotrecommendedtousethewirelessfeature(the802.11standards)ofyourcomputer
simultaneouslywithaBluetoothoption.Thedatatransmissionspeedcanbedelayedandtheperformance
ofthewirelessfeaturecanbedegraded.
1.EnsurethattheBluetoothfeatureisenabled.
•ForWindows7:PresstheBluetooth-controlkeyandturnontheBluetoothfeature.
•ForWindows10:Dooneofthefollowing:
–PresstheBluetooth-controlkeyandturnontheBluetoothfeature.
–OpentheStartmenu,andthenclickSettings➙Network&Internet➙Airplanemode.The
Bluetoothfeatureisenabled.
2.Right-clickthedatathatyouwanttosend.
3.SelectSendTo➙BluetoothDevices.
4.SelectaBluetoothdevice,andthenfollowtheinstructionsonthescreen.
Formoreinformation,seetheWindowshelpinformationsystemandthehelpinformationsystemofthe
Bluetoothdevice.
UsingtheAirplanemode
TheAirplanemodeissupportedontheWindows10operatingsystem.IftheAirplanemodeisenabled,all
wirelessfeaturesaredisabled.
ToenableordisabletheAirplanemode,dothefollowing:
1.OpentheStartmenu.
2.ClickSettings➙Network&Internet➙Airplanemode.
3.SlidethecontrolforAirplanemodetoturnitonoroff.
Usingaudiofeatures
Yourcomputerisequippedwiththefollowingitems:
•Audioconnector,3.5mm(0.14inches)indiameter
•Microphones
•Speakers
Yourcomputeralsohasanaudiochipthatenablesyoutoenjoyvariousmultimediaaudiofeatures,such
asthefollowing:
•CompliantwithHighDefinitionAudio
•PlaybackofMIDIandMP3files
•RecordingandplaybackofPCMandWAVfiles
•Recordingfromvarioussoundsources,suchasaheadsetattached
Thefollowinglistprovidesinformationaboutsupportedfunctionsoftheaudiodevicesattachedtothe
connectorsonyourcomputerorthedockingstation.
28L470UserGuide
•Headsetwitha3.5-mm(0.14-inch),4-poleplug:Headphoneandmicrophonefunctions
•Conventionalheadphone:Headphonefunction
Note:Theconventionalmicrophoneisnotsupported.
Usingthecamera
Ifyourcomputerhasacamera,youcanusethecameratopreviewyourvideoimageandtakeasnapshot
ofyourcurrentimage.
Tostartthecamera,dothefollowing:
•ForWindows7:StarttheCommunicationsUtilityprogram.See“AccessingLenovoprograms”on
page11.
•ForWindows10:OpentheStartmenuandclickCamera.
Whenthecameraisstarted,theindicatoristurnedoningreen,indicatingthatthecameraisinuse.
Youalsocanusetheintegratedcamerawithotherprogramsthatprovidefeaturessuchasphotographing,
videocapturing,andvideoconferencing.Tousetheintegratedcamerawithotherprograms,openoneofthe
programsandstartthephotographing,videocapturing,orvideoconferencingfunction.Then,thecamera
startsautomaticallyandthegreencamerastatusindicatorturnson.Formoreinformationaboutusingthe
camerawithaprogram,seethehelpinformationsystemoftheprogram.
Configuringcamerasettings
Youcanconfigurethecamerasettingstomeetyourneeds,suchasadjustingthequalityofthevideooutput.
Toconfigurethecamerasettings,dothefollowing:
•ForWindows7:StarttheCommunicationsUtilityprogramandconfigurethecamerasettingsasdesired.
•ForWindows10:Dooneofthefollowing:
–OpentheCameraapp,andclickthesettingsiconintheupper-rightcorner.Followtheinstructionson
thescreentoconfigurethecamerasettingsasdesired.
–OpentheStartmenuandthenclickLenovoSettings➙Camera.Followtheinstructionsonthe
screentoconfigurethecamerasettings.
Usingamediacardorasmartcard
Dependingonthemodel,yourcomputermighthaveamedia-cardslotorasmartcardslot.
Supportedmediacardtypes
Themedia-cardreaderonyourcomputeronlysupportsthefollowingmediacards:
Note:Yourcomputerdoesnotsupportthecontentprotectionforrecordablemedia(CPRM)feature
fortheSDcard.
•MultiMediaCard(MMC)
•SecureDigital(SD)card
•SecureDigitaleXtended-Capacity(SDXC)card
•SecureDigitalHigh-Capacity(SDHC)card
Chapter2.Usingyourcomputer29
Supportedsmartcardtype
Youcanusesmartcardsforauthentication,datastorage,andapplicationprocessing.Withinlarge
organizations,youmightalsousesmartcardsforstrongsecurityauthenticationofsinglesign-on(SSO).The
smartcardreaderonyourcomputeronlysupportsthesmartcardofthefollowingspecifications:
•Length:85.60mm(3.37inches)
•Width:53.98mm(2.13inches)
•Thickness:0.76mm(0.03inches)
Attention:Smartcardswithslitsarenotsupported.Donotinsertsuchasmartcardintothesmartcard
readerofyourcomputer.Otherwisethereadermightgetdamaged.
Installingamediacardorasmartcard
Attention:Beforeyoustartinstallingacard,touchametaltableoragroundedmetalobject.Thisaction
reducesanystaticelectricityfromyourbody.Staticelectricitycoulddamagethecard.
Toinstallthecard,dothefollowing:
1.Locatetheappropriatetypeofslotforyourcard.See“Computercontrols,connectors,andindicators”
onpage1.
2.Ensurethatthecardiscorrectlyoriented:
•Forthemediacard:Themetalcontactsarefacingdownandpointingtowardthecardslot.
•Forthesmartcard:Themetalcontactsarefacingupwardandpointingtowardthecardslot.
3.Pressthecardfirmlyintothecardslot.
Iftheplug-and-playfeatureisnotenabledfortheinstalledmediacardorsmartcard,dothefollowing
toenablethefeature:
1.GotoControlPanel.
2.ViewControlPanelbyCategory.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.FromtheActionmenu,selectAddlegacyhardware.TheAddHardwareWizardstarts.
5.Followtheinstructionsonthescreen.
Removingamediacardorasmartcard
Attention:
•Beforeremovingacard,stopthecardfirst.Otherwise,dataonthecardmightgetcorruptedorlost.
30L470UserGuide
•Whiletransferringdatatoorfromamediacardorasmartcard,donotputyourcomputerintosleepor
hibernationmodebeforethedatatransferiscompleted;otherwise,yourdatamightgetdamaged.
•Donotremoveacardwhilethecomputerisinsleepmodeorhibernationmode.Otherwise,thesystem
mightnotrespondwhenyoutrytoresumeoperation.
Toremoveacard,dothefollowing:
1.ClickthetriangulariconintheWindowsnotificationareatoshowhiddenicons.Then,right-clickthe
SafelyRemoveHardwareandEjectMediaicon.
2.SelectthecorrespondingitemtoejectthecardfromtheWindowsoperatingsystem.
3.Pressthecardtoejectitfromyourcomputer.
4.Removethecardandstoreitsafelyforfutureuse.
Note:IfyoudonotremovethecardfromyourcomputerafteryouejectthecardfromtheWindows
operatingsystem,thecardcannolongerbeaccessed.Toaccessthecard,youmustremoveitfirst,
andtheninsertitagain.
Usinganexternaldisplay
Thissectionprovidesinstructionsonhowtoconnectanexternaldisplay,choosedisplaymodes,and
changedisplaysettings.
Youcanuseanexternaldisplaysuchasaprojectororamonitortogivepresentationsortoexpandyour
workspace.
Yourcomputersupportsthefollowingvideoresolution,iftheexternaldisplayalsosupportsthatresolution.
•Upto1920x1200pixels,withanexternaldisplayconnectedtotheVGAconnector
•Upto4096x2304pixels,withanexternaldisplayconnectedtotheMiniDisplayPortconnector
Note:Touseanexternaldisplaywith4Kresolution,ensurethatyouhavetwomemorymodulesinstalled
onyourcomputer.
Formoreinformationabouttheexternaldisplay,seethemanualsthatcomewithit.
Connectinganexternaldisplay
Youcanuseeitherawireddisplayorawirelessdisplay.Thewireddisplaycanbeconnectedtoavideo
connectorsuchastheHDMIconnectorandMiniDisplayPortconnectorbyacable.Thewirelessdisplaycan
beaddedthroughtheMiracast®function.
•Connectingawireddisplay
Note:Whenyouconnectanexternalmonitor,avideointerfacecablewithaferritecoreisrequired.
1.Connecttheexternaldisplaytoanappropriatevideoconnectoronyourcomputer,suchasthe
MiniDisplayPortconnector,orVGAconnector.
2.Connecttheexternaldisplaytoanelectricaloutlet.
3.Turnontheexternaldisplay.
Ifyourcomputercannotdetecttheexternaldisplay,right-clickonthedesktop,andthenclickScreen
resolution/Displaysettings➙Detect.
•ConnectingawirelessdisplayontheWindows10operatingsystem
Note:Touseawirelessdisplay,ensurethatbothyourcomputerandtheexternaldisplaysupportthe
Miracastfeature.
Chapter2.Usingyourcomputer31
Dooneofthefollowing:
–OpentheStartmenu,andthenclickSettings➙Devices➙Connecteddevices➙Addadevice.
–ClicktheactioncentericonintheWindowsnotificationarea.ClickConnect.Selectthewireless
displayandfollowtheinstructionsonthescreen.
Formoreinformation,seetheWindowshelpinformationsystem.
Choosingadisplaymode
Youcandisplayyourdesktopandappsonthecomputerdisplay,theexternaldisplay,orboth.Tochoose
howtodisplaythevideooutput,pressthedisplay-modeswitchingkeyandthenselectadisplay
modeyouprefer.
Therearefourdisplaymodes:
•Disconnect:Displaysthevideooutputonlyonyourcomputerscreen.
Note:Dependingonthesituation,youmightseeDisconnect,PCscreenonly,Computeronly,or
Disconnectprojector.
•Duplicate:Displaysthesamevideooutputonbothyourcomputerscreenandanexternaldisplay.
•Extend:Extendsthevideooutputfromyourcomputerdisplaytoanexternaldisplay.Youcandragand
moveitemsbetweenthetwodisplays.
•Projectoronly:Showsthevideooutputonlyonanexternaldisplay.
Note:Dependingonthesituation,youmightseeProjectoronlyorSecondscreenonly.
IfyoushowprogramsusingDirectDraworDirect3D®infull-screenmode,onlythemaindisplayshows
thevideooutput.
Changingdisplaysettings
Youcanchangethesettingsforboththecomputerdisplayandtheexternaldisplay.Forexample,you
candefinewhichoneisthemaindisplayandwhichoneisthesecondarydisplay.Youalsocanchange
theresolutionandorientation.
Tochangedisplaysettings,dothefollowing:
1.Right-clickonthedesktopandselectScreenResolution(Windows7)orDisplaysettings(Windows
10).
2.Selectthedisplaythatyouwanttoconfigure.
3.Changedisplaysettingsasyouwant.
Note:Ifyousetahigherresolutionforthecomputerdisplaythantheexternaldisplay,onlypartofthescreen
canbeshownontheexternaldisplay.
Travelingwithyourcomputer
Thistopicprovidesinformationtohelpyouworkwithyourcomputerwhenyouaretraveling.
Usethefollowingtraveltipstotravelmoreconfidentlyandefficientlywithyourcomputer.
•Whenyourcomputergoesthroughthex-raymachinesatairportsecuritystations,itisimportanttokeep
youreyesonthecomputeratalltimestopreventtheft.
•Considerbringinganelectricaladapterforuseonanairplaneorautomobile.
•Ifyoucarryanacpoweradapter,detachtheaccordfromittoavoiddamagingthecord.
32L470UserGuide
Traveltipsonairplanes
Ifyoucarryyourcomputerontoanairplane,observethefollowingtips:
•Becarefulabouttheseatinfrontofyouonairplanes.Angleyourcomputerdisplaysothatitdoesnotget
caughtwhenthepersoninfrontofyouleansback.
•Whentakingoff,remembertoturnoffyourcomputerorputitintohibernationmode.
•Ifyouintendtouseyourcomputerorwirelessservices(suchasInternetandBluetooth),checkwiththe
airlineforrestrictionsandavailabilityofservicesbeforeboardingtheairplane.Iftherearerestrictionson
theuseofcomputerswithwirelessfeaturesontheairplane,youmustabidebythoserestrictions.
TheAirplanemodeissupportedontheWindows10operatingsystem.IntheAirplanemode,allwireless
featuresaredisabled.
ToenabletheAirplanemode,dothefollowing:
1.OpentheStartmenu,andthenclickSettings➙Network&Internet➙Airplanemode.
2.SlidetheAirplanemodecontroltoturniton.
Travelaccessories
Ifyouaretravelingtoanothercountryorregion,youmightwanttoconsideranappropriateacpoweradapter
forthecountryorregiontowhichyouaretraveling.
Topurchasetravelaccessories,goto:
http://www.lenovo.com/accessories
Chapter2.Usingyourcomputer33
34L470UserGuide
Chapter3.Enhancingyourcomputer
Thischapterprovidesinstructionsonhowtousehardwaredevicestoexpandyourcomputercapabilities.
FindingThinkPadoptions
Ifyouwanttoexpandthecapabilitiesofyourcomputer,Lenovohasanumberofhardwareaccessories
andupgradestomeetyourneeds.Optionsincludememorymodules,storagedevices,networkcards,port
replicatorsordockingstations,batteries,poweradapters,keyboards,mice,andmore.
ToshopatLenovo,goto:
http://www.lenovo.com/essentials
ThinkPadBasicDock,ThinkPadProDock,andThinkPadUltraDock
ThissectionintroduceshowtousetheThinkPadBasicDock,ThinkPadProDock,andThinkPadUltraDock.
Controls,connectors,andindicators
ThinkPadBasicDock
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Ejectbutton:Presstheejectbuttontoejectthecomputerfromthedockingstation.
3Adjuster:Usetheadjusterasaguidetoalignthecomputerwiththedockingstation.
4Dockingstationconnector:Connectthedockingstationtothecomputer.
©CopyrightLenovo201735
1AlwaysOnUSB2.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigitaldevices
andsmartphones.
2USB2.0connectors
3USB3.0connector
ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora
USBprinter.
4Ethernetconnector:ConnectthedockingstationtoanEthernetLAN.
Note:Whenyourcomputerisattachedtothedockingstation,alwaysusetheEthernetconnectororthe
externalmonitorconnectoronthedockingstation.Donotusetheonesonthecomputer.
5acpowerconnector:Connecttheacpoweradapter.
6VGAconnector:ConnectthecomputertoaVGA-compatiblevideodevice,suchasaVGAmonitor.
ThinkPadProDock
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Keylockindicator:Thisindicatorturnsonwhenthesystemlockisinthelockedposition.
36L470UserGuide
3Dockingstatusindicator:Thisindicatorturnsonwhenthecomputerisattachedtothedocking
stationproperly.
4Ejectbutton:Presstheejectbuttontoejectthecomputerfromthedockingstation.
5Adjuster:Usetheadjusterasaguidetoalignthecomputerwiththedockingstation.
6Dockingstationconnector:Connectthedockingstationtothecomputer.
7Systemlock:Usethesystemlocktolockorunlocktheejectbutton.
•Whenthesystemlockisinthelockedposition,theejectbuttonislocked,andyoucannotattachor
detachyourcomputer.
•Whenthesystemlockisintheunlockedposition,theejectbuttonisunlocked,andyoucanattachor
detachyourcomputer.
1AlwaysOnUSB2.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigitaldevices
andsmartphones.
2USB2.0connectors
3USB3.0connectors
ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora
USBprinter.
4Ethernetconnector:ConnectthedockingstationtoanEthernetLAN.
Note:Whenyourcomputerisattachedtothedockingstation,alwaysusetheEthernetconnectororthe
externalmonitorconnectoronthedockingstation.Donotusetheonesonthecomputer.
5acpowerconnector:Connecttheacpoweradapter.
6DisplayPort®connector:Connectahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaDisplayPortconnector.
7DVIconnector:ConnectamonitorthatsupportsDigitalVisualInterface(DVI)connection.
Note:TheDVIconnectorprovidesadigitalinterfaceonly.Thisconnectorcanonlybeusedwithacomputer
thatsupportsDVIconnection.
Chapter3.Enhancingyourcomputer37
ToconnectaDVImonitor,dothefollowing:
1.Turnoffthecomputer.
2.ConnecttheDVImonitortotheDVIconnector.Thenconnectthemonitortoanelectricaloutlet.
3.TurnontheDVImonitorandthenthecomputer.
8VGAconnector:ConnectthecomputertoaVGA-compatiblevideodevice,suchasaVGAmonitor.
9Audioconnector:Connectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplug.
10Security-lockslot:Toprotectyourdockingstationfromtheft,lockyourdockingstationtoadesk,table,
orothernon-permanentfixture.Useasecuritycablelockthatfitsthissecurity-lockslot.
ThinkPadUltraDock
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Keylockindicator:Thisindicatorturnsonwhenthesystemlockkeyisinthelockedposition.
3Dockingstatusindicator:Thisindicatorturnsonwhenthecomputerisattachedtothedocking
stationproperly.
4Ejectbutton:Presstheejectbuttontoreleasethecomputerfromthedockingstation.
5Slidingadjuster:Usetheslidingadjusterasaguidetoalignthedockingstationconnectoronyour
computerwhenyouattachthedockingstation.
6Dockingstationconnector:Connectthedockingstationtothecomputer.
7Systemlock:Usethesystemlocktolockorunlocktheejectbutton.
•Whenthesystemlockisinthelockedposition,theejectbuttonislocked,andyoucannotattachor
detachyourcomputer.
•Whenthesystemlockisintheunlockedposition,theejectbuttonisunlocked,andyoucanattachor
detachyourcomputer.
38L470UserGuide
1AlwaysOnUSB2.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigitaldevices
andsmartphones.
2USB2.0connectors
3USB3.0connectors
ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora
USBprinter.
4Ethernetconnector:ConnectthedockingstationtoanEthernetLAN.
Note:Whenyourcomputerisattachedtothedockingstation,alwaysusetheEthernetconnectororthe
externalmonitorconnectoronthedockingstation.Donotusetheonesonthecomputer.
5acpowerconnector:Connecttheacpoweradapter.
6DisplayPortconnectors:Connectahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaDisplayPortconnector.
7HDMIconnector:Connectacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer
oranHDTV.
8DVIconnector:ConnectamonitorthatsupportsDigitalVisualInterface(DVI)connection.
Note:TheDVIconnectorprovidesadigitalinterfaceonly.Thisconnectorcanonlybeusedwithacomputer
thatsupportsDVIconnection.
ToconnectaDVImonitor,dothefollowing:
1.Turnoffthecomputer.
2.ConnecttheDVImonitortotheDVIconnector.Thenconnectthemonitortoanelectricaloutlet.
3.TurnontheDVImonitorandthenthecomputer.
9VGAconnector:ConnectthecomputertoaVGA-compatiblevideodevice,suchasaVGAmonitor.
10Audioconnector:Connectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplug.
11Security-lockslot:Toprotectyourdockingstationfromtheft,lockyourdockingstationtoadesk,table,
orothernon-permanentfixture.Useasecuritycablelockthatfitsthissecurity-lockslot.
Chapter3.Enhancingyourcomputer39
Attachingadockingstationtoyourcomputer
Attention:Whenthecomputerisattachedtoadockingstation,donotpickuptheassemblybytakinghold
ofthecomputeronly.Alwaysholdthewholeassembly.Otherwisethedockingstationmightdropdown.
Toattachthedockingstationtoyourcomputer,dothefollowing:
Note:TheThinkPadBasicDockdoesnothavethesystemlock.
1.Disconnectallcablesanddevicesfromthecomputer.Ensurethatyouturnthesystemlockkeytothe
unlockedposition(horizontal).
2.Attachyourcomputertothedockingstationasshownuntilyouhearaclick1.Turnthesystemlock
keytothelockedposition(vertical)2.
3.Checkthedockingstatusindicator.Iftheindicatorisoff,yourcomputerisnotattachedtothedocking
stationsuccessfully.Tosolvetheproblem,detachandreattachthecomputer.Iftheproblempersists,
detachandreattachtheacpoweradapterofthedockingstation.
Note:Ifyouattachthecomputertothedockingstation,butdonotconnectthedockingstationtoac
power,yourcomputerconsumesbatterypower.
Detachingadockingstationfromyourcomputer
Attention:Whenthecomputerisattachedtoadockingstation,donotpickuptheassemblybytakinghold
ofthecomputeronly.Alwaysholdthewholeassembly.Otherwisethedockingstationmightdropdown.
40L470UserGuide
Todetachthedockingstationfromyourcomputer,dothefollowing:
Note:TheThinkPadBasicDockdoesnothavethesystemlock.
1.Disconnectallcablesanddevicesfromthecomputerandthedockingstation.
2.Turnthesystemlockkeytotheunlockedposition(horizontal).
3.Presstheejectbuttontoejectthecomputer1,andthengraspbothsidesofthecomputertoremoveit
2.
Guidelinesonconnectingmultipleexternaldisplaystothedocking
station
YoucanconnectmultipleexternaldisplaystoasupportedThinkPaddockingstation.Toensurethat
themultipledisplaysworkcorrectly,observethefollowingguidelinesandconnectthedisplaystothe
appropriateconnectors.
•Donotusetheconnectorsasshowninthefollowingillustrationsatthesametimeforconnectingmultiple
displays.Otherwise,oneofthedisplaysasshownwillnotwork.
Chapter3.Enhancingyourcomputer41
–ThinkPadProDock
–ThinkPadUltraDock
•FortheThinkPadUltraDock,amaximumofthreedisplays(includingyourcomputerdisplay)canworkat
thesametime.Asaresult,ifyouconnectthreeexternaldisplaystotheThinkPadUltraDock,thedisplay
connectedtotheVGAconnectorwillnotworkwhenyourcomputerdisplayison.
–Whenthecomputerdisplayisoff:
–Whenthecomputerdisplayison:
42L470UserGuide
Chapter4.Accessibility,ergonomic,andmaintenance
information
Thischapterprovidesinformationaboutaccessibility,ergonomic,andcleaningandmaintenance.
Accessibilityinformation
Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
https://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+UOpenEaseofAccessCenter
RightShiftforeightsecondsTurnonorturnoffFilterKeys
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLockTurnonorturnoffMouseKeys
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
Formoreinformation,gotohttps://windows.microsoft.com/,andthensearchusinganyofthefollowing
keywords:keyboardshortcuts,keycombinations,shortcutkeys.
EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesyoutoconfigureyourcomputersto
suittheirphysicalandcognitiveneeds.
ToaccessEaseofAccessCenter,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelusingCategory.
2.ClickEaseofAccess➙EaseofAccessCenter.
3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator
Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventssuchas
errormessages.
©CopyrightLenovo201743
•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.Youcanselectkeysusingthemouseoranotherpointingdevice,or
youcantaptoselectthekeysifyourcomputersupportsmulti-touchscreen.
•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandmakethekeyboardeasiertotypecertainkeycombinations.
•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeyourmouseeasiertomanagewindows.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickEaseofAccess➙SpeechRecognition.
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpsystems,andvarious
onlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders:
https://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader:
https://www.freedomscientific.com/Products/Blindness/JAWS
•UsingtheNVDAscreenreader:
https://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickanemptyareaofthedesktopandselectScreenresolution.
2.Followtheinstructionsonthescreen.
Note:Settingaresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
44L470UserGuide
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickAppearanceandPersonalization➙Display.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(–)to
reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.
Ergonomicinformation
Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhen
usingyourcomputer.
Workinginthevirtualofficemightmeanadaptingtofrequentchangesinyourenvironment.Adaptingto
thesurroundinglightsources,activeseating,andtheplacementofyourcomputerhardware,canhelpyou
improveyourperformanceandachievegreatercomfort.
Thisexampleshowssomeoneinaconventionalsetting.Evenwhennotinsuchasetting,youcanfollow
manyofthesetips.Developgoodhabits,andtheywillserveyouwell.
Chapter4.Accessibility,ergonomic,andmaintenanceinformation45
Generalposture:Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfort
causedbylongperiodsofworkinginthesameposition.Frequentshortbreaksfromyourworkalsohelp
topreventminordiscomfortassociatedwithyourworkingposture.
Display:Positionthedisplaytomaintainacomfortableviewingdistanceof510mmto760mm(20inchesto
30inches).Avoidglareorreflectionsonthedisplayfromoverheadlightingoroutsidesourcesoflight.Keep
thedisplayscreencleanandsetthebrightnesstolevelsthatenableyoutoseethescreenclearly.Pressthe
brightnesscontrolkeystoadjustdisplaybrightness.
Headposition:Keepyourheadandneckinacomfortableandneutral(vertical,orupright)position.
Chair:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechairadjustmentsto
bestsuityourcomfortposture.
Armandhandposition:Ifavailable,usechairarmrestsoranareaonyourworkingsurfacetoprovide
weightsupportforyourarms.Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.
Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Whatifyouaretraveling?
Itmightnotbepossibletoobservethebestergonomicpracticeswhenyouareusingyourcomputer
whileonthemoveorinacasualsetting.Regardlessofthesetting,trytoobserveasmanyofthetipsas
possible.Sittingproperlyandusingadequatelighting,forexample,helpsyoumaintaindesirablelevels
ofcomfortandperformance.Ifyourworkareaisnotinanofficesetting,ensuretotakespecialnoteof
employingactivesittingandtakingworkbreaks.ManyThinkPadproductsolutionsareavailabletohelp
youmodifyandexpandyourcomputertobestsuityourneeds.Youcanfindsomeoftheseoptionsat
http://www.lenovo.com/essentials.Exploreyouroptionsfordockingsolutionsandexternalproductsthat
providetheadjustabilityandfeaturesthatyouwant.
Questionsaboutvision?
ThevisualdisplayscreensofThinkPadnotebookcomputersaredesignedtomeetthehigheststandards.
Thesevisualdisplayscreensprovideyouwithclear,crispimagesandlarge,brightdisplaysthatareeasyto
see,yeteasyontheeyes.Anyconcentratedandsustainedvisualactivitycanbetiring.Ifyouhavequestions
oneyefatigueorvisualdiscomfort,consultavision-carespecialistforadvice.
Cleaningandmaintenance
Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer
informationtohelpyoukeepyourcomputerintopworkingorder.
Basicmaintenancetips
Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:
•Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplastic
bags.
•Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers
(morethan13cmor5inches).
•Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).
•Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.
•Yourcomputerdisplayisdesignedtobeopenedandusedatanangleslightlygreaterthan90degrees.
Donotopenthedisplaybeyond180degrees.Otherwise,thecomputerhingemightgetdamaged.
46L470UserGuide
•Donotturnyourcomputeroverwhentheacpoweradapterispluggedin,otherwise,itcouldbreak
theadapterplug.
•Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnect
cordsandcables.
•Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerby
thedisplay.
•OnlyanauthorizedThinkPadrepairtechnicianshoulddisassembleandrepairyourcomputer.
•Donotmodifyortapethelatchestokeepthedisplayopenorclosed.
•Avoiddirectlyexposingyourcomputerandperipheralstotheairfromanappliancethatcanproduce
negativeions.Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.
Cleaningyourcomputer
Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.
Cleaningthecomputercover:Wipeitwithalint-freeclothdampenedinmildsoapandwater.Avoid
applyingliquidsdirectlytothecover.
Cleaningthekeyboard:Wipethekeysonebyonewithalint-freeclothdampenedinmildsoapandwater.
Ifyouwipeseveralkeysatatime,theclothmighthookontoanadjacentkeyandpossiblydamageit.Avoid
sprayingcleanerdirectlyontothekeyboard.Toremoveanycrumbsordustfrombeneaththekeys,youcan
useacamerablowerwithabrushorusecoolairfromahairdryer.
Cleaningthecomputerscreen:Scratches,oil,dust,chemicals,andultravioletlightcanaffectthe
performanceofyourcomputerscreen.Useadry,softlint-freeclothtowipethescreengently.Ifyouseea
scratchlikemarkonyourscreen,itmightbeastain.Wipeordustthestaingentlywithasoft,drycloth.Ifthe
stainremains,moistenasoft,lint-freeclothwithwateroreyeglasscleaner,butdonotapplyliquidsdirectly
toyourcomputerscreen.Ensurethatthecomputerscreenisdrybeforeclosingit.
Chapter4.Accessibility,ergonomic,andmaintenanceinformation47
48L470UserGuide
Chapter5.Security
Thischapterprovidesinformationabouthowtoprotectyourcomputerfromunauthorizeduse.
Usingpasswords
Youcanhelppreventyourcomputerfromunauthorizedusebyusingpasswords.Afteryousetapassword,a
promptisdisplayedonthescreeneachtimeyouturnonthecomputer.Enteryourpasswordattheprompt.
Youcannotusethecomputerunlessyoutypethecorrectpassword.
Ifyouhavesetapower-onpassword,asupervisorpassword,oraharddiskpassword,itunlocks
automaticallywhenthecomputerresumesfromsleepmode.
Note:IfaWindowspasswordhasbeenset,youarepromptedtoenteritwhenthecomputerresumes
fromsleepmode.
Passwordsintroduction
Power-onpassword
Youcansetapower-onpasswordtohelpprotectyourcomputeragainstunauthorizedaccess.
Ifyousetapower-onpassword,thepasswordpromptisdisplayedonthescreenwheneveryouturnonthe
computer.Youmustenterthecorrectpasswordtostartusingthecomputer.
Whenthisiconisdisplayed,typeapower-onpasswordorasupervisorpassword.
Supervisor password
The supervisor password protects the system information stored in the ThinkPad Setup program. It provides
the following security features:
•Ifonlyasupervisorpasswordisset,apasswordpromptisdisplayedwhenyoutrytostarttheThinkPad
Setupprogram.Unauthorizeduserscannotchangemostofthesystemconfigurationoptionsinthe
ThinkPadSetupprogramwithoutthepassword.
•Thesystemadministratorcanusethesupervisorpasswordtoaccessacomputereveniftheuserofthat
computerhassetapower-onpassword.Thesupervisorpasswordoverridesthepower-onpassword.
•ThesystemadministratorcansetthesamesupervisorpasswordonmanyThinkPadnotebookcomputers
tomakeadministrationeasier.
Harddiskpasswords
Settingaharddiskpasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.When
aharddiskpasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe
harddiskdrive.
Thefollowingtwotypesofharddiskpasswordscanhelpprotecttheinformationstoredonthestoragedrive:
•Userharddiskpassword
Ifauserharddiskpasswordhasbeenset,butnomasterharddiskpasswordhasbeen,theusermust
entertheuserharddiskpasswordtoaccessfilesandapplicationsonthestoragedrive.
©CopyrightLenovo201749
•Masterharddiskpassword
Themasterharddiskpasswordalsorequiresauserharddiskpassword.Themasterharddiskpassword
issetandusedbyasystemadministrator.Itenablestheadministratortoaccessanystoragedrivein
asystemlikeamasterkey.Theadministratorsetsthemasterpassword;thenassignauserpassword
foreachcomputerinthenetwork.Theusercanthenchangetheuserpasswordasdesired,butthe
administratorstillcangetaccessbyusingthemasterpassword.
Whenamasterharddiskpasswordisset,onlytheadministratorcanremovetheuserharddiskpassword.
Whenthisiconisdisplayed,typeauserharddiskpassword.Totypeamasterharddiskpassword,
pressF1.Whentheiconchangesto,typethemasterharddiskpassword.Toreturntotheicon
,pressF1again.
Tipsonusingtheharddiskpasswords:
•Youcansettheminimumlengthofaharddiskpassword.
•Ifyousetaharddiskpasswordofoversevencharacters,thestoragedrivecanbeusedonlywitha
computerthatcanrecognizeaharddiskpasswordofoversevencharacters.Ifyoutheninstallthe
storagedriveinacomputerthatcannotrecognizeaharddiskpasswordthatcontainsmorethanseven
characters,youcannotaccessthedrive.
•Recordyourpasswordandstoreitinasafeplace.Ifyouforgettheuserharddiskpassword,orbothuser
andmasterharddiskpasswords,Lenovocannotresetyourpasswordsorrecoverdatafromthestorage
drive.YoumusttakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethestorage
drivereplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.
Notes:TheeDrivestoragedrivesorTrustedComputingGroup(TCG)Opal-compliantstoragedrivesprovide
self-encryptioncapabilitiestosecureyourdata.
•IfaTCGOpal-compliantstoragedriveandaTCGOpalmanagementsoftwareprogramareinstalled,and
theTCGOpalmanagementsoftwareprogramisactivated,theharddiskpasswordisnotavailable.
•IfaneDrivestoragedriveisinstalledinyourcomputer,andyourcomputerispreinstalledwiththe
Windows10operatingsystem,theharddiskpasswordisnotavailable.
Setting,changing,orremovingapassword
Beforeyoustart,printtheseinstructions.
Toset,change,orremoveapassword,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙Passwordbyusingthedirectionalkeys.
3.Dependingonthepasswordtype,selectPower-onPassword,SupervisorPassword,orHarddiskx
Password.
4.Followtheinstructionsonthescreentoset,change,orremoveapassword.
Youmightwanttorecordyourpasswordandstoreitinasafeplace.Otherwise,ifyouforgetthepassword,
youhavetotakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethepassword
canceled.
Harddisksecurity
Toprotectthecomputerfromunauthorizedsecurityattacks,refertothefollowingtipstoenhancesecurity:
50L470UserGuide
•Setapower-onpasswordaswellasaharddiskpassword.Forsecurity,alongerpasswordis
recommended.
•TheharddiskdrivebuiltintoyourcomputercanbeprotectedbyUEFIBIOS.Toprovidereliablesecurity,
usethesecuritychipandasecurityprogramwiththeTrustedPlatformModule(TPM)management
feature.See“Settingthesecuritychip”onpage51.
•IfaDiskEncryptionstoragedriveisinstalledinyourcomputer,ensuretoprotectthecontentsofyour
computerfromunauthorizedaccessbyuseofdriveencryptionsoftware,suchasMicrosoftWindows
BitLocker®DriveEncryption.
•Beforeyoudisposeof,sell,orhandoveryourcomputer,deletethedatastoredonit.Formoreinformation,
see“Deletingdatafromyourstoragedrive”onpage53.
UsingWindowsBitLockerDriveEncryption
Tohelpprotectyourcomputeragainstunauthorizedaccess,usethedriveencryptionsoftware,suchas
WindowsBitLockerDriveEncryption.
WindowsBitLockerDriveEncryption(referredtoasBitLocker)isanintegralsecurityfeatureofsomeeditions
oftheWindowsoperatingsystem.Itcanhelpyouprotecttheoperatingsystemanddatastoredonyour
computer,evenifyourcomputerislostorstolen.BitLockercanencryptalluserandsystemfiles,including
theswapandhibernationfiles.
BitLockerusestheTPMtoprovideenhancedprotectionforyourdataandtoensureearlybootcomponent
integrity.AcompatibleTPMisdefinedasaV1.2TPM(Windows732-bit)orV2.0TPM(Windows764-bit
andWindows10).
TochecktheBitLockerstatus,gotoControlPanel,viewControlPanelbyCategory,andclickSystemand
Security➙BitLockerDriveEncryption.
Formoreinformation,seethehelpsystemoftheWindowsoperatingsystem,orsearchfor“Microsoft
WindowsBitLockerDriveEncryptionStep-by-StepGuide”ontheMicrosoftWebsite.
DiskEncryptionharddiskdriveandEncryptionsolid-statedrive
SomemodelscontaintheDiskEncryptionharddiskdrive,Encryptionsolid-statedrive,orEncryptionhybrid
drive.Thisencryptiontechnologyhelpstoprotectyourcomputeragainstsecurityattacksonmedia,NAND
flash,ordevicecontrollersbyuseofahardwareencryptionchip.Fortheefficientuseoftheencryption
feature,setaharddiskpasswordfortheinternalstoragedrive.
Settingthesecuritychip
Strictsecurityrequirementsareimposedonnetworkclientcomputersthattransferconfidentialinformation
electronically.Dependingontheoptionsyouordered,yourcomputermighthaveanembeddedsecuritychip
(acryptographicmicroprocessor).Withthesecuritychip,youcandothefollowing:
•Protectyourdataandsystem
•Strengthenaccesscontrols
•Securecommunications
Beforeyoustart,printtheseinstructions.
TosetanitemontheSecurityChipsubmenu,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙SecurityChipbyusingthedirectionalkeys.
3.PressEnter.TheSecurityChipsubmenuopens.
Chapter5.Security51
4.Movetoanitemyouwanttosetbyusingthedirectionalkeys.Whentheitemishighlighted,pressEnter.
5.Setotheritemsthatyouwanttoset.
6.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Notes:
•EnsurethatthesupervisorpasswordhasbeensetinThinkPadSetup.Otherwiseanyonecanchangethe
settingsforthesecuritychip.
•Whenyouclearthesecuritychip,turnoffyourcomputerandthenturnitonagainafteryousetthe
securitychiptoActive.Otherwise,theClearSecurityChipoptionisnotdisplayed.
Usingthefingerprintreader
Dependingonthemodel,yourcomputermighthaveafingerprintreader.Fingerprintauthenticationcan
replaceyourWindowspassword.Inthisway,youcanlogintoyourcomputersimplyandsecurely.To
enablefingerprintauthentication,enrollyourfingerprintsfirst.
Youcansetthefingerprintreaderinthefingerprintprogramifavailable.Youalsocanchangethefollowing
settingsintheThinkPadSetupprogram.TochangethesettingsintheThinkPadSetupprogram,see“Using
theThinkPadSetupprogram”onpage58.
Enrollingyourfingerprints
Toenablefingerprintauthentication,enrollyourfingerprintsfirst.Itisrecommendedthatyouenrollmore
thanonefingerprintincaseofanyinjuriestoyourfingers.
Toenrollyourfingerprints,dothefollowing:
•ForWindows7
1.Startthefingerprintprogram.Forinstructionsonhowtostartthefingerprintprogram,see“Accessing
Lenovoprograms”onpage11.
2.EntertheWindowspasswordasrequired.
3.Followtheinstructionsonthescreentofinishtheenrollment.
Formoreinformationabouthowtousethefingerprintreader,refertothehelpsystemofthefingerprint
program.
•ForWindows10
1.OpentheStartmenuandthenclickSettings➙Accounts➙Sign-inoptions.
2.Followtheinstructionsonthescreentofinishtheenrollment.
Swipingyourfingeroverthefingerprintreader
Toswipeyourfingeroverthereader,placethetopjointofyourfingeronthesensor.Thenapplylight
pressureandswipeyourfingertowardyouacrossthereaderinonesmoothmotion.Donotliftyourfinger
whenyouareswipingit.
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Maintainingthefingerprintreader
Thefollowingactionscoulddamagethefingerprintreaderorcauseitnottoworkcorrectly:
•Scratchingthesurfaceofthereaderwithahard,pointedobject.
•Scrapingthesurfaceofthereaderwithyourfingernailoranythinghard.
•Usingortouchingthereaderwithadirtyfinger.
Ifyounoticeanyofthefollowingconditions,gentlycleanthesurfaceofthereaderwithadry,soft,lint-free
cloth:
•Thesurfaceofthereaderisdirtyorstained.
•Thesurfaceofthereaderiswet.
•Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Ifyourfingerhasanyofthefollowingconditions,youmightnotbeabletoregisterorauthenticateit:
•Yourfingeriswrinkled.
•Yourfingerisrough,dry,orinjured.
•Yourfingerisstainedwithdirt,mud,oroil.
•Thesurfaceofyourfingerisdifferentfromwhenyouenrolledyourfingerprint.
•Yourfingeriswet.
•Afingerisusedthathasnotbeenenrolled.
Toimprovethesituation,trythefollowing:
•Cleanorwipeyourhandstoremoveanyexcessdirtormoisturefromthefingers.
•Enrollanduseadifferentfingerforauthentication.
Deletingdatafromyourstoragedrive
Someofthedatastoredonthestoragedrivemightbesensitive.Handingyourcomputerovertosomeone
elsewithoutdeletingtheinstalledsoftware,suchasoperatingsystemsandprograms,mightevenviolate
thelicenseagreements.Besuretodeletedatastoredonthestoragedrivebeforeyoudisposeof,sell,
orhandoveryourcomputer.
Youcanusethefollowingmethodstodeletedatafromthestoragedrive:
•MovethedatatotheRecycleBin,andthenemptytheRecycleBin.
•Formatyourstoragedrive,usingthesoftwaretoinitializeit.
•UsetherecoveryprogramprovidedbyLenovotobringthestoragedrivebacktothefactorydefault
settings.
Chapter5.Security53
Theseoperations,however,onlychangethefilelocationofthedata;theydonotdeletethedataitself.The
dataisstillthere,eventhoughitseemstobelost.Thus,itissometimespossibletoreadthedatabyuseof
specialsoftwarefordatarecovery.Thereisariskthatpeopleofbadfaithmightreadandmisusethecritical
dataonstoragedrivesforunexpectedpurposes.
Topreventleakageofdata,itisimportantthatyoudeleteallthedatafromtheharddiskdrivewhenyou
disposeof,sell,orhandoveryourcomputer.Youcandestroythedataphysicallybysmashingtheharddisk
drivewithahammer,ormagneticallybymeansofstrongmagneticpower,thusmakingthedataunreadable.
Butitisrecommendedthatyouusethesoftware(payware)orservice(payservice)developedforthat
purpose.Theprocessmighttakeseveralhours.
Fordisposingofdataonthesolid-statedrive,LenovoprovidestheDriveEraseUtilityforResettingthe
CryptographicKeyandErasingtheSolidStateDrivetool.
SomecomputersmightsupportaDiskEncryptionharddiskdriveorEncryptionsolid-statedriveandhave
suchadriveinstalled.Youcanlogicallydisposeofallthedataonthedriveinashorttimebyerasingthe
cryptographickey.Thedataencryptedwiththeoldkeyisnotphysicallyerasedbutremainsonthedrive;
however,itcannotbedecryptedwithouttheoldkey.ThisfeatureisalsoavailablewiththeDriveEraseUtility
forResettingtheCryptographicKeyandErasingtheSolidStateDrivetool.
Usingfirewalls
Ifyoursystemispreinstalledwithafirewallprogram,itprotectsagainstcomputerInternetsecuritythreats,
unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.
Formoreinformationabouthowtousethefirewallprogram,seethehelpsystemthatcomeswiththe
program.
Protectingdataagainstviruses
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Formoreinformationaboutyourantivirussoftware,seethehelpsystemofyourantivirussoftware.
54L470UserGuide
Chapter6.Advancedconfiguration
Thischapterprovidesinformationtohelpyoufurtherconfigurethecomputer:
Installinganewoperatingsystem
Insomesituations,youmightneedtoinstallanewoperatingsystem.Thistopicprovidesinstructionson
howtoinstallanewoperatingsystem.
InstallingtheWindows7operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourstoragedrive,
includingthedatathatwerestoredinahiddenfolder.
ToinstalltheWindows7operatingsystem,dothefollowing:
1.Ensurethatyousetthesecuritychiptocorrectvalue:
•Windows7(32-bit)operatingsystem:TPM1.2
•Windows7(64-bit)operatingsysteminLegacymode:TPM1.2
•Windows7(64-bit)operatingsysteminUEFImode:TPM2.0
Formoreinformation,see“Settingthesecuritychip”onpage51.
2.CopyallthesubfoldersandfilesatC:\SWTOOLStoaremovablestoragedevice.
•ThesupplementfilesfortheWindows7operatingsystemareatC:\SWTOOLS\OSFIXES.
•ThedevicedriversareatC:\SWTOOLS\DRIVERS.
•ThepreinstalledprogramsareatC:\SWTOOLS\APPS.
3.StarttheThinkPadSetupprogram.See“ConfiguringThinkPadSetup”onpage58.
4.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.
5.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexample,USBHDD.
ThenpressEsc.
6.SelectStartup➙UEFI/LegacyBoot.Thendooneofthefollowing:
•ToinstalltheWindows7(32-bit)operatingsystem,selectLegacyOnlyorBoth.
•ToinstalltheWindows7(64-bit)operatingsysteminLegacymode,selectLegacyOnly.
•ToinstalltheWindows7(64-bit)operatingsysteminUEFImode,selectUEFIOnly.
Notes:
•Forcomputerswithanon-volatilememory(NVM)Expressdrive,youcaninstalltheWindows7
operatingsystemontothedriveonlyinUEFImode.Inthiscase,ensurethatyoualwaysselect
UEFIOnly.
•TPM2.0issupportedonlyontheWindows7(64-bit)operationsysteminUEFImode.Ifyouinstall
theWindows7(64-bit)operatingsysteminLegacymode,ensurethatyousetthesecuritychip
toTPM1.2.
7.PressF10tosavethesettingsandexittheThinkPadSetupprogram.
8.ConnectanexternalDVDdrivetothecomputer,inserttheWindows7operatingsysteminstallation
DVDintothedrive,andthenrestartthecomputer.
©CopyrightLenovo201755
Notes:
•IfyoustarttheinstallationDVDimagefromanexternalUSBdeviceorifyourcomputerhasanNVM
Expressdriveinstalled,doadditionalconfigurationsbeforeyoustart.Formoreinformation,goto
http://www.lenovo.com/support/installwin7viausb3.
•IfanNVMExpressdriveisinstalled,additionaldriversalsoarerequired.Formoreinformation,goto
https://support.microsoft.com/en-us/kb/2990941.
9.RestorethefolderatC:\SWTOOLSthatyoubackedup.
10.Installthedevicedrivers.See“Installingdevicedrivers”onpage57.
11.InstalltheWindows7fixmodules.YoucanfindtheWindows7fixmodulesatC:\SWTOOLS\OSFIXES\.For
moreinformation,gototheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/.
12.Installtheregistrypatches,forexample,theEnablingWakeonLANfromStandbyforENERGY
STARpatch.Todownloadandinstalltheregistrypatches,gototheLenovoSupportWebsiteat
http://www.lenovo.com/support.
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwisetheoperatingsystemwillnotstartcorrectly.
WhenyouinstalltheWindows7operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:
CountryorregionCodeCountryorregionCode
ChinaSCNetherlandsNL
DenmarkDKNorwayNO
FinlandFISpainSP
FranceFRSwedenSV
GermanyGRTaiwanandHongKongTC
ItalyITUnitedStatesUS
JapanJP
InstallingtheWindows10operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourinternalstorage
drive,includingthedatathatwerestoredinahiddenfolder.
ToinstalltheWindows10operatingsystem,dothefollowing:
1.EnsurethatyousetthesecuritychiptoTPM2.0.Formoreinformation,see“Settingthesecurity
chip”onpage51.
2.Connectthedrivethatcontainstheoperatingsysteminstallationprogramtothecomputer.
3.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage58.
4.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.
5.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexample,USBHDD.
ThenpressEsc.
6.SelectRestartandensurethatOSOptimizedDefaultsisenabled.ThenpressF10tosavethesettings
andexittheThinkPadSetupprogram.
7.Followtheon-screeninstructionstoinstallthedevicedriversandnecessaryprograms.See“Installing
devicedrivers”onpage57.
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8.Afterinstallingthedevicedrivers,applyWindowsUpdatetogetthelatestmodules,forexamplethe
securitypatches.
9.Dependingonyourpreference,installLenovoprograms.ForinformationaboutLenovoprograms,
see“Lenovoprograms”onpage11.
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwise,theoperatingsystemwillnotstartcorrectly.
WhenyouinstalltheWindows10operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:
CountryorregionCodeCountryorregionCode
ChinaSCNetherlandsNL
DenmarkDKNorwayNO
FinlandFISpainSP
FranceFRSwedenSV
GermanyGRTaiwanandHongKongTC
ItalyITUnitedStatesUS
JapanJP
Installingdevicedrivers
Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor
“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecific
driver.Ifyouaddacomponent,theoperatingsystemmustbeinstructedonhowtooperatethatpieceof
hardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponentand
understandhowtouseit.
Note:Becausedriversareprograms,likeanyotherfileonyourcomputer,theyaresusceptibletocorruption
andmightnotperformproperlyifcorruptionoccurs.
Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriverfor
acomponentwhenyounoticepoorperformancefromthatcomponentorwhenyouaddedacomponent.
Thisactionmighteliminatethedriverasthepotentialcauseofaproblem.
GettingthelatestdriversfromtheWebsite
YoucandownloadandinstallupdateddevicedriversfromtheLenovoSupportWebsitebydoingthe
following:
1.Gotohttp://www.lenovo.com/support.
2.Selecttheentryforyourcomputerandthenfollowtheinstructionsonthescreentodownloadand
installnecessarysoftware.
Gettingthelatestdriversusingpreinstalledprograms
ThinkPadnotebookcomputersprovidethefollowingpreinstalledprogramsthatyoucanusetodownload
andinstallupdateddevicedrivers.
•ForWindows7:SystemUpdate
•ForWindows10:LenovoCompanion
ThesystemupdatefunctionofSystemUpdateorLenovoCompanionhelpsyoukeepthesoftwareonyour
computerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe
Chapter6.Advancedconfiguration57
LenovoSupportWebsite.Updatepackagescancontainapplications,devicedrivers,UEFIBIOSflashes,
orsoftwareupdates.WhenSystemUpdateorLenovoCompanionconnectstotheLenovoSupportWeb
site,theprogramautomaticallyrecognizesthefollowinginformationanddetermineswhatupdatesare
availableforyourcomputer:
•Machinetypeandmodelofyourcomputer
•Installedoperatingsystem
•Languageoftheoperatingsystem
SystemUpdateorLenovoCompanionthendisplaysalistofupdatepackagesandcategorizeseachupdate
ascritical,recommended,oroptionaltohelpyouunderstandtheimportance.Youhavecompletecontrolof
whichupdatestodownloadandinstall.Afteryouselecttheupdatepackagesyouwant,SystemUpdateor
LenovoCompanionautomaticallydownloadsandinstallstheupdates.
SystemUpdateorLenovoCompanionispreinstalledonyourcomputerandisreadytorun.Theonly
prerequisiteisanactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusethe
schedulefeaturetoenabletheprogramtosearchforupdatesautomaticallyatspecifiedintervals.Youalso
canpredefinescheduledupdatestosearchbythefollowingseveritysothelistyouchoosefromcontains
onlythoseupdatetypesthatyouneed:
•Criticalupdates(Windows7andWindows10)
•Criticalandrecommendedupdates(Windows7)
FormoreinformationabouthowtouseSystemUpdateorLenovoCompanion,seethehelpsystem
oftheprogram.
UsingtheThinkPadSetupprogram
TheThinkPadSetupprogramenablesyoutoselectthepreferredsettingsforyourcomputerthrough
configuringtheBIOS.
ConfiguringThinkPadSetup
TheThinkPadSetupprogrammenulistsvariousitemsaboutsystemconfiguration.
Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.
ToconfigureThinkPadSetup,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1.TheThinkPadSetupprogramstarts.
Note:Ifyouarerequiredtoenterthesupervisorpassword,enterthecorrectpassword.Youalsocan
pressEntertoskipthepasswordpromptandstarttheThinkPadSetupprogram.Ifyoudonotenterthe
password,youcannotchangetheconfigurationsthatareprotectedbythesupervisorpassword.
2.Usethearrowkeystoselectatab;orusethearrowkeystolocateanitemandpressEntertoselect
it.Thenthesupportedsubmenuisdisplayed.
3.Defaultvaluesareinboldface.Setthevalueofanitembydoingoneofthefollowing:
•PressF6tochangetoahighervalue.
•PressF5tochangetoalowervalue.
4.PresstheEsckeytoexitthesubmenuandreturntotheparentmenu.Thenusethesamemethod
mentionedabovetochangeotherconfigurations.
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5.Whenyoucompletetheconfiguration,pressF10tosaveandexit.YoualsocanselecttheRestarttabin
theThinkPadSetupmenu,andrestartyourcomputerwithoneoftheprovidedoptions.
YoucanpressF9torestoretothedefaultsettings.
Changingthestartupsequence
Insomecases,youmighthavetochangethestartupsequencesothatthecomputerstartsfromadesired
devicewhenpoweredon.Readthistopictolearnhowtochangethecomputerstartupsequence.
Attention:
•Afteryouchangethestartupsequence,ensurethatyouselectthecorrectdeviceduringacopy,asave,or
aformatoperation.Ifyouselectthewrongdevice,thedataonthatdevicemightbeerasedoroverwritten.
•IfyouareusingtheWindowsBitLockerDriveEncryptionfeatureandyourcomputerhasaTrusted
PlatformModule,donotchangethestartupsequence.BitLockerDriveEncryptionlocksthecomputer
whenitdetectsthechangeofstartupsequence.
Tochangethestartupsequence,dothefollowing:
1.AccesstheThinkPadSetupprogramandselectStartup➙Boot.ThenpressEnter.Thedefaultdevice
orderlistisdisplayed.
2.Setthestartupsequenceasyoudesired.
3.PressF10tosavethechangesandrestartthesystem.
Youalsocanchangethestartupsequencetemporarilybydoingthefollowing:
1.Turnoffthecomputer.
2.Turnonthecomputer.Whenthelogoscreenisdisplayed,presstheF12key.
3.Selectthedevicethatyouwantthecomputertostartfrom.ThenpressEnter.
Note:TheBootmenuwillbedisplayedifthecomputercannotstartfromanydevicesortheoperating
systemcannotbefound.
UpdatingtheUEFIBIOS
TheUEFIBIOSisthefirstprogramthatthecomputerrunswhenthecomputeristurnedon.TheUEFIBIOS
initializesthehardwarecomponents,andloadstheoperatingsystemandotherprograms.
Whenyouinstallanewprogram,devicedriver,orhardwarecomponent,youmightbeinformedtoupdate
theUEFIBIOS.YoucanupdatetheUEFIBIOSbystartingyourcomputerfromaflashupdatediscoraflash
updateprogramrunningintheWindowsenvironment.
Therequirementsforflashupdateareasfollows:
•ThecomputermustbestartedoverLAN.
•ThecomputermustbeengagedinthePrebooteXecutionEnvironment(PXE).
•Anetwork-managementprogrammustbeinstalledonthecomputerofthenetworkadministrator.
ForinstructionsonhowtoupdatetheUEFIBIOS,gotohttp://www.lenovo.com/support.
BIOSmenu
ThistopicintroducesthefollowingBIOSmenusofyourcomputer:
•Mainmenu
Chapter6.Advancedconfiguration59
•Configmenu
•Date/Timemenu
•Securitymenu
•Startupmenu
•Restartmenu
Note:Dependingonthemodelandoperatingsystem,themenuitemsandthedefaultvaluemightchange
withoutnotice.
Mainmenu
WhenyouentertheThinkPadSetupprogram,youfirstseetheMainmenuasfollows:
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodelandoperatingsystem,
themenuitemsandthedefaultvaluemightvary.
•UEFIBIOSVersion
•UEFIBIOSDate
•EmbeddedControllerVersion
•MEFirmwareVersion
•MachineTypeModel
•System-unitserialnumber
•Systemboardserialnumber
•AssetT ag
•CPUType
•CPUSpeed
•InstalledMemory
•UUID
•MACAddress(InternalLAN)
•Preinstalledoperatingsystemlicense
•UEFISecureBoot
•OA3ID
•OA2
Configmenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodelandoperatingsystem,
themenuitemsandthedefaultvaluemightvary.
Network
•WakeOnLAN
Values:Disabled,AConly,ACandBattery
Descriptions:Thenetworkadministratorcanturnonacomputerfromamanagementconsolebyusing
theWakeonLANfeature.IfyouselectACOnly,theWakeonLANfeatureisenabledonlywhentheac
poweradapterisattached.IfyouselectACandBattery,theWakeonLANfeatureisenabledwithany
powersources.
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Notes:
–ThemagicpackettypeWakeonLANrequiresthattheacpowerisattached.
–TheWakeonLANfeaturedoesnotworkwhentheharddiskpasswordisset.
•EthernetLANOptionROM
Values:Disabled,Enabled
Descriptions:TheEthernetLANOptionROMenablesthestartupfromanintegratednetworkdevice.This
menuisdisplayedonlyinLegacyOnlybootmodeorBothbootmodewithLegacyfirst.
•UEFIIPv4NetworkStack
Values:Disabled,Enabled
Descriptions:EnableordisableInternetProtocolVersion4(IPv4)networkstackforUEFIenvironment.
ThismenuisdisplayedonlyinUEFIOnlybootmodeorBothbootmodewithUEFIfirst.
•UEFIIPv6NetworkStack
Values:Disabled,Enabled
Descriptions:EnableordisableInternetProtocolVersion6(IPv6)networkstackforUEFIenvironment.
ThismenuisdisplayedonlyinUEFIOnlybootmodeorBothbootmodewithUEFIfirst.
•UEFIPXEBootPriority
Values:IPv6First,IPv4First
Descriptions:SelectnetworkstackpriorityforUEFIPXEboot.ThismenuisdisplayedonlyinUEFIOnly
bootmodeorBothbootmodewithUEFIfirst,whenIPv6andIPv4stacksarebothenabled.
•MACaddressPassThrough
Values:Disabled,Enabled
Descriptions:EnableordisabletheMACAddressPassThroughfunctionwhenadockisattached.Ifyou
selectEnabled,thedockEthernetwillusethesameMACaddressastheinternalEthernetLAN.
USB
•USBUEFIBIOSSupport
Values:Disabled,Enabled
Descriptions:EnableordisablethebootsupportforUSBstoragedevices.
•AlwaysOnUSB
Values:Disabled,Enabled
Descriptions:SelectEnabledtochargedevicesthroughtheAlwaysOnUSBconnectorsevenwhenthe
computeristurnedoff,insleepmode,orinhibernationmode.
•–ChargeinBatteryMode
Values:Disabled,Enabled
Descriptions:SelectEnabledtochargedevicesthroughtheAlwaysOnUSBconnectorsevenwhenthe
computerisinhibernateorshutdownstateandinbatterymode.
Keyboard/Mouse
•TrackPoint
Values:Disabled,Enabled
Descriptions:Enableordisablethebuilt-inTrackPointpointingdevice.
Note:Ifyouwanttouseanexternalmouse,selectDisabled.
•Trackpad
Chapter6.Advancedconfiguration61
Values:Disabled,Enabled
Descriptions:Enableordisablethebuilt-intrackpad.
Note:Ifyouwanttouseanexternalmouse,selectDisabled.
•FnandCtrlKeyswap
Values:Disabled,Enabled
Descriptions:IfyouselectEnabled,theFnkeyworksastheCtrlkeyandtheCtrlkeyworksastheFnkey.
•FnStickyKey
Values:Disabled,Enabled
Descriptions:IfyouselectEnabled,youcanpresstheFnkey(insteadofpressandhold)tokeepit
inapressedcondition.Thenpressthefunctionkeyyouwant.Theactionisequivalenttopressing
thefunctionkeysimultaneouslywiththeFnkey.
•F1–F12asPrimaryFunction
Values:Disabled,Enabled
Descriptions:IfyouselectEnabled,pressingthefunctionkeysdirectlyinputsF1–F12.Ifyouselect
Disabled,pressingthefunctionkeysdirectlyinitiatesthespecialfunctionprintedasanicononeach
key.Totemporarilyswitchtheabovetwofunctions,pressFn+Esc.
Display
•BootDisplayDevice
Values:ThinkPadLCD,DisplayPort,Analog(VGA),Displayondock
Descriptions:Selectthedisplaydevicethatyouwanttoactivateatboottime.Thisselectioniseffective
forboottime,passwordprompt,andThinkPadSetup.DisplayPortcorrespondstotheMiniDisplayPort
onyourcomputer.Displayondockcorrespondstothevideoconnectors(suchastheDisplayPort,
DVI,orVGAconnectors)onadockingstation.
•TotalGraphicsMemory
Values:256MB,512MB
Descriptions:AllocatethetotalmemorywhichIntelinternalgraphicsshares.
Note:Ifyouselect512MB,themaximumusablememorymightbereducedonthe32–bitoperating
system.
•BootTimeExtension
Values:Disabled,1second,2seconds,3seconds,5seconds,10seconds
Descriptions:Duringthebootprocess,thecomputermightnotdetecttheexternalmonitorsthatneed
moretimetogetready.Selecthowlongyouwanttoextendthebootprocess.
Power
•IntelSpeedStep®technology
Values:Disabled,Enabled
Descriptions:SelectthemodeofIntelSpeedSteptechnologyatruntime.
–ModeforAC
Values:MaximumPerformance,BatteryOptimized
Descriptions:MaximumPerformance:Alwayshighestspeed
–ModeforBattery
Values:MaximumPerformance,BatteryOptimized
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Descriptions:BatteryOptimized:Alwayslowestspeed
•AdaptiveThermalManagement
Values:
–SchemeforAC:MaximizePerformance,Balanced
–SchemeforBattery:MaximizePerformance,Balanced
Descriptions:Selectathermalmanagementschemetouse.Theschemeaffectsfansound,temperature,
andperformance.
MaximizePerformance:Reducemicroprocessorthrottling.
Balanced:Balancesound,temperature,andperformance.
•CPUPowerManagement
Values:Disabled,Enabled
Descriptions:Enableordisablethepower-savingfeaturethatstopsthemicroprocessorclock
automaticallywhentherearenosystemactivities.Normally,itisnotnecessarytochangethesetting.
•PowerOnwithACAttach
Values:Disabled,Enabled
Descriptions:Enableordisableafeaturethatturnsonthecomputerwhentheacpoweradapteris
attached.
BeepandAlarm
•PasswordBeep
Values:Disabled,Enabled
Descriptions:Enableordisableabeepwhenthecomputeriswaitingforapower-on,harddisk,or
supervisorpassword.Differentbeepsremindyouthatthepasswordyouenteredisrightorwrong.
•KeyboardBeep
Values:Disabled,Enabled
Descriptions:Enableordisableabeepwhenunmanageablekeycombinationsarepressed.
IntelAMT
•Intel(R)AMTControl
Values:Disabled,Enabled,PermanentlyDisabled
Descriptions:IfyouselectEnabled,IntelAMT(ActiveManagementTechnology)isconfiguredand
additionalsetupitemsareprovidedinMEBx(ManagementEngineBIOSExtension)Setup.Ifyouselect
PermanentlyDisabled,youcanneverenableitagain.Becautiouswhenyoumaketheselection.
Note:YoucanentertheMEBxSetupmenubypressingCtrl+PintheStartupInterruptMenuwindow.To
displaytheStartupInterruptMenuwindow,pressEnterduringthepower-onself-test(POST).
•USBKeyProvisioning
Values:Disabled,Enabled
Descriptions:ThisoptionenablesordisablesUSBkeyprovisioning.
•CIRATimeout
Values:0–255
Description:SetthetimeoutoptionfortheCIRAconnectiontobeestablished.Selectablevaluesare
from1to255.Ifyouselect0,use60secondsasthedefaulttimeoutvalue.Ifyouselect255,thewaiting
timeforestablishingaconnectionisunlimited.
Chapter6.Advancedconfiguration63
Note:Thedefaultvalueis60seconds.
•ConsoleType
Values:PC-ANSI,VT100,VT100+,VT-UTF8
Descriptions:SelecttheconsoletypeforAMT.ThisconsoletypemustmatchtheIntelAMTremote
console.
Date/Timemenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodelandoperatingsystem,
themenuitemsandthedefaultvaluemightvary.
•SystemDate
Descriptions:Setorchangethedateofthesystem.
•SystemTime
Descriptions:Setorchangethetimeofthesystem.
Securitymenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodelandoperatingsystem,
themenuitemsandthedefaultvaluemightvary.
Password
•SupervisorPassword
Values:Disabled,Enabled
Descriptions:Setasupervisorpasswordtopreventunauthorizedusersfromchangingthestartup
sequence,network-relatedsettings,andsystemdateandtime.Formoreinformation,see“Passwords
introduction”onpage49.
•LockUEFIBIOSSettings
Values:Disabled,Enabled
Descriptions:EnablethisoptiontopreventunauthorizedusersfromchanginganysettingsinThinkPad
Setup.Tousethisfunction,asupervisorpasswordisrequired.
•PasswordatUnattendedBoot
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,apasswordpromptisdisplayedwhenthecomputeristurned
onbyanunattendedevent,suchasaWakeonLANattempt.Topreventunauthorizedaccess,set
theuserauthenticationontheoperatingsystem.
•PasswordatRestart
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,apasswordpromptisdisplayedwhenyourestartthe
computer.Topreventunauthorizedaccess,settheuserauthenticationontheoperatingsystem.
•PasswordatBootDeviceList
Values:Disabled,Enabled
Descriptions:Ifyouenablethisoption,thesupervisorpasswordisrequiredwhenyoutrytoenterthe
BootmenubyrepeatedlypressingF12.Tousethisfunction,asupervisorpasswordmustbeset.
•PasswordCountExceededError
Values:Disabled,Enabled
Descriptions:EnablethisoptiontodisplaythePOST0199errormessagewhenyouenterawrong
supervisorpasswordmorethanthreetimes.
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•SetMinimumLength
Values:Disabled,xcharacters(4≤x≤12)
Descriptions:Specifyaminimumlengthforpower-onpasswordsandharddiskpasswords.Ifasupervisor
passwordisset,youcannotchangetheminimumlengthuntilyouloginasasupervisor.
•Power-OnPassword
Values:Disabled,Enabled
Descriptions:Setapower-onpasswordtoprotectthecomputerfromunauthorizedaccess.Formore
information,see“Passwordsintroduction”onpage49.
•HardDisk1Password
Values:Disabled,Enabled
Descriptions:Setaharddiskpasswordtopreventunauthorizedusersfromaccessingdataontheinternal
storagedrive.Formoreinformation,see“Passwordsintroduction”onpage49.
SecurityChip
•SecurityChipType
Values:TPM2.0
Descriptions:YoucanuseadiscreteTrustedPlatformModule(TPM)chipwithTPM2.0mode.
Note:ThisitemisnotdisplayedontheTPM1.2supportmodel.
•SecurityChipSelection
Values(Windows10andWindows764-bit):TPM2.0,TPM1.2
Values(Windows732-bit):TPM2.0,TPM1.2
Descriptions:SettheTPMoperationalmode.
Note:ThisitemisdisplayedonlyontheTPM1.2supportmodel.
•SecurityChip(forTPM2.0)
Values:Disabled,Enabled
Descriptions:Enableordisablethesecuritychip.
•SecurityChip(forTPM1.2)
Values:Active,Inactive,Disabled
Descriptions:IfyouselectActive,theSecurityChipisfunctional.IfyouselectInactive,theSecurity
Chipisvisible,butitisnotfunctional.IfyouselectDisabled,theSecurityChipishiddenandnot
functional.
•SecurityReportingOptions
–SMBIOSReporting
Values:Disabled,Enabled
Descriptions:EnableordisablethefeaturethatreportstheSMBOSdata.
•ClearSecurityChip
Descriptions:Usethisoptiontocleartheencryptionkey.
•Intel(R)TXTFeature:
Values:Disabled,Enabled
Descriptions:EnableordisabletheIntelTrustedExecutionTechnology.
•PhysicalPresenceforProvisioning:
Values:Disabled,Enabled
Chapter6.Advancedconfiguration65
Descriptions:IfyouselectEnabled,aconfirmationmessageisdisplayedwhenyouchangethesettingof
thesecuritychip.
Note:ThisitemisdisplayedonlyontheTPM1.2supportmodel.
•PhysicalPresenceforClear
Values:Disabled,Enabled
Descriptions:Ifthisoptionisenabled,aconfirmationmessageisdisplayedwhenyouclearthesecurity
chip.
UEFIBIOSUpdateOption
•FlashBIOSUpdatingbyEnd-Users
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,alluserscanupdatetheUEFIBIOS.Ifyoudisablethisoption,
onlythepersonwhoknowsthesupervisorpasswordcanupdatetheUEFIBIOS.
•SecureRollBackPrevention
Values:Disabled,Enabled
Descriptions:Whenthisoptionisdisabled,youcanflashtheUEFIBIOStoearlierversion.
Note:ThisitemissetasDisabledbydefaultwhentheOSOptimizedDefaultsontheRestartmenuisset
asDisabled.ThisitemissetasEnabledbydefaultwhentheOSOptimizedDefaultsissetasEnabled.
•WindowsUEFIFirmwareUpdate
Values:Disabled,Enabled
Descriptions:ThisoptionenablesordisablestheWindowsUEFIFirmwareUpdatefeature.SelectEnabled
toallowWindowsUEFIFirmwareUpdate.SelectDisabledtoskiptheWindowsUEFIFirmwareUpdate.
MemoryProtection
•ExecutionPrevention
Values:Disabled,Enabled
Descriptions:Somecomputervirusesandwormscausememorybufferstooverflow.Byenablingthis
option,youcanprotectyourcomputeragainstattacksfromsuchvirusesandworms.Iftheoptionis
enabledbutyoufindthataprogramdoesnotrunproperly,disablethisoptionfirstandthenresetthe
settings.
Virtualization
•Intel(R)VirtualizationTechnology
Values:Disabled,Enabled
Descriptions:Ifthisoptionisenabled,aVirtualMachineMonitor(VMM)canutilizetheadditionalhardware
capabilitiesprovidedbyIntelVirtualizationTechnology.
•Intel(R)VT-dFeature
Values:Disabled,Enabled
Descriptions:IntelVT-dstandsforIntelVirtualizationTechnologyforDirectedI/O.Whenenabled,aVMM
canutilizetheplatforminfrastructureforI/Ovirtualization.
I/OPortAccess
Descriptions:Usethissubmenutoenableordisablethefollowinghardwarefeatures:
•EthernetLAN
•WirelessLAN
66L470UserGuide
•WirelessWAN
•Bluetooth
•USBPort
•MemoryCardSlot
•SmartCardSlot
•IntegratedCamera
•Microphone
•FingerprintReader
InternalDeviceAccess
•InternalStorageTamperDetection
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,removinganyinternalstoragedevicewhenyourcomputerisin
sleepmodewillbedetected.Ifyouremovetheinternalstoragedevicewhilethecomputerisinsleep
mode,thecomputerwillshutdownwhenyouwakeitup,andanyunsaveddatawillbelost.
Anti-Theft
•ComputraceModuleActivation
Values:Disabled,Enabled,PermanentlyDisabled
Descriptions:EnabletheUEFIBIOSinterfacetoactivatetheComputracemodule.Computraceisan
optionalmonitoringservicefromAbsoluteSoftware.IfyouselectPermanentlyDisabled,youcannot
enablethissettingagain.
SecureBoot
•SecureBoot
Values:Disabled,Enabled
Descriptions:Enablethisoptiontopreventunauthorizedoperatingsystemsfromloadingwhenyouturn
onthecomputer.Toenablethisoption,setthestartupsettingasUEFIOnlyandsetCSMSupport
asNofirst.
Note:ThisitemissetasDisabledbydefaultwhentheOSOptimizedDefaultsontheRestartmenuisset
asDisabled.ThisitemissetasEnabledbydefaultwhentheOSOptimizedDefaultsissetasEnabled.
•PlatformMode
Values:SetupMode,UserMode
Descriptions:Specifythesystemoperatingmode.
•SecureBootMode
Values:StandardMode,CustomMode
Descriptions:SpecifytheSecureBootmode.
•ResettoSetupMode
Descriptions:UsethisoptiontoclearthecurrentplatformkeyandputthesystemintoSetupMode.You
caninstallyourownplatformkeyandcustomizetheSecureBootsignaturedatabasesinSetupMode.
SecureBootModewillbesettoCustomMode.
•RestoreFactoryKeys
Descriptions:UsethisoptiontorestoreallkeysandcertificatesinSecureBootdatabasestothefactory
defaults.AnycustomizedSecureBootsettingswillbeerased,andthedefaultPlatformKeywillbe
re-establishedalongwiththeoriginalsignaturedatabasesincludingcertificatefortheoperatingsystems.
Chapter6.Advancedconfiguration67
•ClearAllSecureBootKeys
Descriptions:UsethisoptiontoclearallkeysandcertificatesinSecureBootdatabasesandinstall
yourownkeysandcertificates.
Intel(R)SGX
•Intel(R)SGXControl
Values:Disabled,Enabled,SoftwareControlled
Descriptions:EnableordisabletheIntelSoftwareGuardExtensions(SGX)function.Ifyouselect
SoftwareControlled,SGXwillbecontrolledbytheoperatingsystem.
•ChangeOwnerEPOCH
Descriptions:ChangeOwnerEPOCHtoarandomvalue.UsethisoptiontoclearSGXuserdata.
DeviceGuard
•DeviceGuard
Values:Disabled,Enabled
Descriptions:ThisoptionisusedforsupportingMicrosoftDeviceGuard.
Whenthisoptionisenabled,IntelVirtualizationTechnology,IntelVT-dFeature,SecureBoot,andOS
OptimizedDefaultsareautomaticallyenabled.Intel(R)TXTFeatureisautomaticallydisabled.Bootorder
isnotselectable.TocompletetheconfigurationofDeviceGuard,youhavetosetasupervisorpassword.
Whenthisoptionisdisabled,thesetupoptionsareconfigurableandyoucanchooseanybootoptions
tostartthecomputer.
Startupmenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodelandoperatingsystem,
themenuitemsandthedefaultvaluemightvary.
•Boot
Descriptions:Definethestartupsequence.
•NetworkBoot
Descriptions:SelectthebootdevicewhenthesystemwakesfromLAN.IfWakeOnLANisenabled,the
networkadministratorcanturnonallofthecomputersinaLANremotelythroughnetworkmanagement
software.
•UEFI/LegacyBoot
Values:Both,UEFIOnly,LegacyOnly
Descriptions:Definethesystembootcapability.
–UEFI/LegacyBootPriority
Values:LegacyFirst,UEFIFirst
Descriptions:SelectthebootprioritybetweenUEFIandLegacy.
–CSMSupport(forUEFIOnly)
Values:Yes,No
Descriptions:CompatibilitySupportModule(CSM)isrequiredforstartingthelegacyoperatingsystem.
IfyouselectUEFIOnly,CSMSupportisselectable.ForBothorLegacyOnlymode,CSMSupport
isnotselectable.
•BootMode
Values:Quick,Diagnostics
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Descriptions:DefinewhichscreenisdisplayedduringthePOST,thelogoscreenorthetextmessage
screen.
•OptionKeyDisplay
Values:Disabled,Enabled
Descriptions:Ifyoudisablethisoption,the“Tointerruptnormalstartup,pressEnter.”messagewillnotbe
displayedduringthePOST.
•BootDeviceListF12Option
Values:Disabled,Enabled
Descriptions:Ifyouenablethisoption,youcanopentheBootMenuwindowbycontinuouslypressing
F12whenthecomputerispoweredon.
•BootOrderLock
Values:Disabled,Enabled
Descriptions:Enablethisoptiontolockthebootdevicepriorityorder.
Restartmenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodelandoperatingsystem,
themenuitemsandthedefaultvaluemightvary.
•ExitSavingChanges
Descriptions:Savethechangesandrestartthecomputer.
•ExitDiscardingChanges
Descriptions:Discardthechangesandrestartthecomputer.
•LoadSetupDefaults
Descriptions:Restoretothefactorydefaultsettings.
Note:EnabletomeettheWindows10certificationrequirements.Whenyouchangethissetting,some
othersettingsarechangedautomatically,suchasCSMSupport,UEFI/LegacyBoot,SecureBoot,and
SecureRollBackPrevention.
•DiscardChanges
Descriptions:Discardthechanges.
•SaveChanges
Descriptions:Savethechanges.
Usingsystemmanagement
Thistopicisprimarilyintendedforthenetworkadministrators.
Yourcomputerisdesignedformanageability,sothatyoucanredirectmoreresourcestobettermeet
yourbusinessobjectives.
Thismanageability,knownastotalcostofownership(TCO),enablesyoutoremotelyoperateclient
computersinthesamewayasyouoperateyourowncomputer,suchasturningonaclientcomputer,
formattingastoragedrive,andinstallingaprogram.
Oncethecomputerisconfiguredandoperational,youcanmanageitbyusingthesoftwareandthe
manageabilityfeaturesthatarealreadyintegratedintotheclientcomputerandthenetwork.
Chapter6.Advancedconfiguration69
DesktopManagementInterface
TheUEFIBIOSofyourcomputersupportsaninterfacecalledSystemManagementBIOS(SMBIOS)
ReferenceSpecification,version2.8orlater.SMBIOSprovidesinformationaboutthehardwarecomponents
ofyourcomputer.ItistheresponsibilityoftheUEFIBIOStoprovideinformationaboutitselfandthedevices
onthesystemboard.ThisspecificationdocumentsthestandardsforgettingaccesstothisBIOSinformation.
PrebooteXecutionEnvironment
ThePrebooteXecutionEnvironment(PXE)technologymakesthecomputermoremanageablebyenabling
thecomputertostartfromaserver.YourcomputersupportsthepersonalcomputerfunctionsthatPXE
requires.Forexample,withtheappropriateLANcard,yourcomputercanbestartedfromthePXEserver.
Note:TheRemoteInitialProgramLoad(RIPLorRPL)functioncannotbeusedwithyourcomputer.
WakeonLAN
ThenetworkadministratorcanturnonacomputerfromamanagementconsolebyusingtheWakeon
LANfeature.
WhentheWakeonLANfeatureisenabled,manyoperations,suchasdatatransfer,softwareupdates,and
flashupdatesoftheUEFIBIOS,canbedoneremotelywithoutremoteattendance.Theupdatingprocess
canperformafternormalworkinghoursandonweekends,sothattheusersarenotinterruptedduringwork,
andtheLANtrafficiskepttoaminimum.Itsavestimeandincreasesproductivity.
IfthecomputeristurnedonthroughWakeonLAN,thecomputerstartsfollowtheNetworkBootsequence.
AssetIDEEPROM
TheAssetIDEEPROMcontainsinformationaboutthecomputerconfigurationandtheserialnumbersof
thekeycomponents.Italsoincludesanumberofblankfieldswhereyoucanrecordinformationabout
theendusersinyournetwork.
Toenableanetworkadministratortoremotelycontrolyourcomputer,setthefollowingsystem-management
featuresintheThinkPadSetupprogram:
•WakeonLAN
•NetworkBootsequence
Note:Ifasupervisorpasswordhasbeenset,youarerequiredtoenterthesupervisorpasswordwhen
youstarttheThinkPadSetupprogram.
EnablingordisablingtheWakeonLANfeature
WhentheWakeonLANfeatureisenabledandthecomputerisconnectedtoaLAN,thenetworkadministrator
canstartthecomputerremotelyfromamanagementconsole,usingaremotenetwork-managementprogram.
ToenableordisabletheWakeonLANfeature,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectConfig➙Network.TheNetworksubmenuisdisplayed.
3.SelectacorrespondingoptionfortheWakeonLANfeature.
4.PressF10tosavethesettingsandexit.
DefiningaNetworkBootsequence
WhenthecomputerwakesonLAN,thecomputerbootsfromthedeviceasspecifiedontheNetworkBoot
menu,andthenfollowthebootorderlistontheBootmenu.
70L470UserGuide
TodefineaNetworkBootsequence,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectStartup➙NetworkBoot.Thebootdevicelistisdisplayed.
3.Selectabootdevicetomakeitasthetopbootpriority.
4.PressF10tosavethesettingsandexit.
YoucanpressF9torestoretothefactorydefaultsettings.
Chapter6.Advancedconfiguration71
72L470UserGuide
Chapter7.Troubleshootingcomputerproblems
Thischapterprovidesinformationaboutwhattodoifyouexperienceaproblemwithyourcomputer.
Generaltipsforpreventingproblems
Thistopicprovidesthefollowingtipstohelpyoupreventcomputingproblems:
•Emptyyourrecyclebinonaregularbasis.
•Useadiskdefragmenttoolregularlyonyourstoragedrivetoimprovedataseekandreadtimes.
•Tofreeupdiskspace,uninstallunusedprograms.Youalsomightwanttolookforprogramduplicationor
overlappingversions.
•CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.
•Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatobackupthedata
daily.Lenovohasmanybackupoptionsavailableforyourcomputer.
•Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Forinformationaboutsystem
restore,seeChapter8“Recoveryinformation”onpage91.
•Gotohttp://www.lenovo.com/supporttodownloadandinstallupdatesforthedevicedriversandUEFI
BIOSwhenneeded.
•Keepuptodatefordevicedriversonothernon-Lenovohardware.Beforeupdatingdevicedrivers,read
thedevicedriverinformationreleasenotesforcompatibilityorknownissues.
•Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minorissues
youhaveexperienced,andhowyouresolvedtheminorissues.
•Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreinstalledcontentsontothemachine,
thefollowingtipsmighthelpalongtheway:
1.Removeallexternaldevicessuchastheprinterandkeyboard.
2.Ensurethatyourbatteryischargedandyourcomputerhastheacpowerconnected.
3.AccessThinkPadSetupandloadthedefaultsettings.
4.Restartthecomputerandstarttherecoveryoperation.
5.Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil
promptedtodoso.
Diagnosingproblems
Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour
computer,thefirstplacetostartisthetroubleshootinginformationinyourcomputerdocumentation.If
yoususpectasoftwareproblem,seethedocumentation,includingreadmefilesandhelpinformation
systems,thatcomewiththeoperatingsystemorprogram.ThinkPadnotebookcomputerscomewithaset
ofdiagnosticprogramsthatyoucanusetohelpyouidentifyhardwareproblems.
DiagnosingproblemswithLenovoSolutionCenterontheWindows7operatingsystem
LenovoSolutionCenterispreinstalledonyourcomputerandalsoisavailablefordownloadat:
http://www.lenovo.com/diags
©CopyrightLenovo201773
Notes:
•IfyouareusinganotherWindowsoperatingsystemratherthantheWindows7,youcanfindthelatest
informationaboutdiagnosticsforyourcomputerat:
http://www.lenovo.com/diagnose
•IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,saveand
printthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoSolutionCenterenablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostic
tests,systeminformationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsfor
optimalsystemperformance.
Whenyouaresettingupyourcomputer,theLenovoSolutionCenterprogrampromptsyoutocreaterecovery
media.Youcanusetherecoverymediatorestorethestoragedrivetothefactorydefaultsettings.Formore
information,see“Creatingandusingrecoverymedia”onpage91.
TorunLenovoSolutionCenter,see“AccessingLenovoprograms”onpage11.
Foradditionalinformation,seetheLenovoSolutionCenterhelpsystem.
DiagnosingproblemswithLenovoCompanionontheWindows10operatingsystem
LenovoCompanionispreinstalledonyourcomputerandalsoisavailablefordownloadat:
https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/
Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoCompanion,save
andprintthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoCompanionsupportsthehardwarescanfunction.Itcombinesdiagnostictests,systeminformation
collection,securitystatus,andsupportinformation,alongwithhintsandtipsforoptimalsystem
performance.TorunLenovoCompanion,see“AccessingLenovoprograms”onpage11.
Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor
updateddevicedriversorothersoftware.Youcangetthelatesttechnicalinformationanddownloaddevice
driversandupdatesfromtheLenovoSupportWebsiteat:
http://www.lenovo.com/support
Foradditionalinformation,seetheLenovoCompanionhelpsystem.
Troubleshooting
Ifyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,ormakesabeepwhenyou
turniton.Whenyouexperienceaproblem,seethecorrespondingsymptomandsolutioninthistopic
totrytosolvetheproblembyyourself.
Computerstopsresponding
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Problem:Mycomputerisunresponsive(IcannotusetheThinkPadpointingdeviceorthekeyboard).
74L470UserGuide
Solution:Dothefollowing:
1.Pressandholdthepowerbuttonuntilthecomputerturnsoff.Ifyoucannotturnoffthecomputerby
pressingthepowerbutton,removetheacpoweradapterandtheremovablebattery.Afterthecomputer
isturnedoff,reconnecttheacpoweradapterandreinstalltheremovablebattery,andthenrestartthe
computerbypressingthepowerbutton.Ifthecomputerdoesnotturnon,continuewithstep2.
2.Whilethecomputeristurnedoff,removeallpowersourcesfromthecomputer(removablebatteryand
theacpoweradapter).Plugintheacpoweradapterwhilekeepingtheremovablebatteryoutofthe
computer.Ifthecomputerdoesnotturnbackon,continuewithstep3.
Note:WhenthecomputerstartsupandenterstheWindowsenvironment,usethepropershutdown
proceduretoturnoffthecomputer.Whenthecomputerisoff,reattachtheremovablebatteryand
restartthecomputer.Ifthecomputerdoesnotstartwiththeremovablebatteryreattached,removethe
removablebatteryandagainstartwithstep2.Ifthecomputerstartswithacpowerbutdoesnotstart
whentheremovablebatteryisattached,calltheCustomerSupportCenterforsupport.
3.Whilethecomputerisoff,removeallsourcesofpower(removablebatteryandtheacpoweradapter).
Removeallexternaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,and
soon).Repeatstep2.Ifstep2isunsuccessful,continuewithstep4.
Note:Thefollowingstepsinvolveremovingstaticsensitivecomponentsfromyourcomputer.Makesure
thatyouareproperlygroundedandremoveallsourcesofpowerattachedtothecomputer.Ifyouare
uncomfortableorunsureaboutremovingcomponents,calltheCustomerSupportCenterforassistance.
4.Whilethecomputerisoff,removeallsourcesofpowerandexternalhardware.Removeanynon-original
memorymoduleaddedtoyourcomputer.Afterremovingtheextramemorymoduleandreinstallingthe
originalmemorymodule,repeatstep2.Ifthecomputerstilldoesnotturnon,consulttheusermanual
forothercustomer-replaceablecomponentsthatareattachedtoyourcomputer.
Ifthecomputerstilldoesnotstartup,calltheCustomerSupportCenterandaCustomerSupportSpecialist
willassistyou.
Spillsonthekeyboard
Problem:Ispillsomethingonthecomputer.
Solution:Becausemostliquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerous
shortcircuitsanddamageyourcomputer.Tosolvetheproblem,dothefollowing:
1.Ensurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).
2.Carefullyunplugtheacpoweradapterimmediately.
3.Turnoffthecomputerimmediately.Ifthecomputerdoesnotturnoff,removetheremovablebattery.The
morequicklyyoustopthecurrentfrompassingthroughthecomputerthemorelikelyyouwillreduce
damagefromshortcircuits.
Attention:Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leaving
thecomputeronmightmakeyourcomputerunusable.
4.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.
Errormessages
•Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard
shouldbereplaced.Havethecomputerserviced.
•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Chapter7.Troubleshootingcomputerproblems75
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup
tochecksecuritysettings,pressF10,andthenpressEntertorestartthesystem.Ifyoustillhavea
problem,havethecomputerserviced.
•Message:0187:EAIAdataaccesserror.
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.
•Message:0188:InvalidRFIDSerializationInformationArea.
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,
andtheboxserialnumbermustbereinstalled.Havethecomputerserviced.
•Message:0189:InvalidRFIDconfigurationinformationarea.
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,
andtheuniversallyuniqueidentifier(UUID)mustbereinstalled.Havethecomputerserviced.
•Message:0190:Criticallow-batteryerror.
Solution:Thecomputerturnedoffbecausethebatterypowerislow.Connecttheacpoweradapterto
thecomputerandchargethebatteries.
•Message:0191:SystemSecurity-Invalidremotechangerequested.
Solution:Thesystemconfigurationchangehasfailed.Confirmtheoperationandtryagain.Toclearthe
error,enterThinkPadSetup.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Confirmthesupervisorpasswordandtryagain.Tocleartheerror,enterThinkPadSetup.
•Message:0270:RealTimeClockError.
Solution:SystemRealTimeClockisnotfunctional.Havethecomputerserviced.
•Message:0271:CheckDateandTimesettings.
Solution:Thedateorthetimeisnotsetinthecomputer.EnterThinkPadSetupandsetthedateandtime.
•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:Thewirelessnetworkcardisnotsupportedonthiscomputer.Removeit.
•Message:1820:Morethanoneexternalfingerprintreadersareattached.
Solution:Turnoffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.
•Message:2000:ThinkVantageActiveProtectionsensordiagnosticsfailed.
Solution:ThinkVantageActiveProtectionsensorisnotworkingcorrectly.Havethecomputerserviced.
•Message:2101:DetectionerroronHDD0(MainHDD).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2102:DetectionerroronSSD(M.2).
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.
•Message:2111:ReaderroronHDD0(MainHDD).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2112:ReaderroronSSD(M.2).
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.
•Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.
•Message:2201:MachineUUIDisinvalid.
Solution:MachineUUIDisinvalid.Havethecomputerserviced.
•Message:Fanerror.
76L470UserGuide
Solution:Coolingfanhasfailed.Shutdownthecomputerimmediatelyandhavethecomputerserviced.
•Message:Thermalsensingerror.
Solution:Thethermalsensorhasaproblem.Shutdownthecomputerimmediatelyandhavethe
computerserviced.
•Message:Error:Thenon-volatilesystemUEFIvariablestorageisnearlyfull.
Note:Thiserrorindicatesthattheoperatingsystemorprogramscannotcreate,modify,ordeletedatain
thenon-volatilesystemUEFIvariablestorageduetoinsufficientstoragespaceafterPOST.
Thenon-volatilesystemUEFIvariablestorageisusedbytheUEFIBIOSandbytheoperatingsystem
orprograms.Thiserroroccurswhentheoperatingsystemorprogramsstorelargeamountsofdata
inthevariablestorage.AlldataneededforPOST,suchasBIOSsetupsettings,chipset,orplatform
configurationdata,arestoredinaseparateUEFIvariablestorage.
Solution:PressF1aftertheerrormessageisdisplayedtoenterThinkPadSetup.Adialogaskstheuser
forconfirmationtocleanupthestorage.Iftheuserselects“Yes”,alldatathatwerecreatedbythe
operatingsystemorprogramswillbedeletedexceptglobalvariablesdefinedbytheUnifiedExtensible
FirmwareInterfaceSpecification.Iftheuserselects“No” ,alldatawillbekept,buttheoperatingsystemor
programswillnotbeabletocreate,modify,ordeletedatainthestorage.
Ifthiserrorhappensataservicecenter,Lenovoauthorizedservicepersonnelwillcleanupthenon-volatile
systemUEFIvariablestorageusingtheprecedingsolution.
•Message:ThissystemdoesnotsupportbatteriesthatarenotgenuineLenovo-madeorauthorized.The
systemwillcontinuetoboot,butmaynotchargeunauthorizedbatteries.
Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.
PresstheESCkeytocontinue.
Solution:ReplacethebatterywiththecorrectLenovobatteryforthiscomputer.Ifyoustillseethesame
errormessage,contactLenovoservicetohavethecomputerserviced.
•Message:Thebatteryinstalledisnotsupportedbythissystemandwillnotcharge.Pleasereplacethe
batterywiththecorrectLenovobatteryforthissystem.PresstheESCkeytocontinue.
Solution:ReplacethebatterywiththecorrectLenovobatteryforthiscomputer.Ifyoustillseethesame
errormessage,contactLenovoservicetohavethecomputerserviced.
Beeperrors
LenovoSmartBeeptechnologyenablesyoutodecodebeeperrorswithyoursmartphonewhenablack
screenoccurswithbeepsfromyourcomputer.TodecodethebeeperrorwithLenovoSmartBeep
technology,dothefollowing:
1.Gotohttp://support.lenovo.com/smartbeeporscanthefollowingQRCode.
2.Downloadtheproperdiagnosticappandinstallitonyoursmartphone.
3.Runthediagnosticappandplacethesmartphonenearthecomputer.
Chapter7.Troubleshootingcomputerproblems77
4.PresstheFnkeyonyourcomputertoemitthebeepagain.Thediagnosticappdecodesthebeeperror
andshowspossiblesolutionsonthesmartphone.
Thefollowingsectiondescribessomebeeperrorsandthecorrespondingsolutions.
Note:DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupport
Centerorproductdocumentation.OnlyuseaLenovo-authorizedserviceprovidertorepairyourproduct.
ErrorcodesSolutions
0001:Reseterror(platformresetnotde-asserted)1.Removeallpowerresources(theacpoweradapter,
removablebattery,andcoin-cellbattery).Waitfor
oneminute.Thenreconnectallpowerresources.
2.Replacethesystemboard(serviceprovideronly).
0002:InternalbuserrorReplacethesystemboard(serviceprovideronly).
0281:GeneralembeddedcontrollererrorReplacethesystemboard(serviceprovideronly).
0282:Memorymoduleerror1.Reinstallorreplacethememorymodule.
2.Replacethesystemboard(serviceprovideronly).
0283:PCIresourceerror1.RemovePCIedevices(theM.2card,PCIecard,
andsoon)(serviceprovideronly).
2.Replacethesystemboard(serviceprovideronly).
0284:TCG-compliantfunctionality-relatederror(mightbe
theBIOScodevalidationfailure)
Replacethesystemboard(serviceprovideronly).
0285:TCG-compliantfunctionality-relatederror(mightbe
theTPMinitializationfailure)
Replacethesystemboard(serviceprovideronly).
0286:IntegratedgraphicserrorReplacethesystemboard(serviceprovideronly).
0287:Discretegraphicserror1.Reinstallorreplacethediscretegraphicscard
(serviceprovideronly).
2.Replacethesystemboard(serviceprovideronly).
0288:Computerdisplayerror1.Reconnectthedisplaycableonboththesystem
boardsideandthecomputerdisplayside(service
provideronly).
2.Replacethesystemboard(serviceprovideronly).
Memorymoduleproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Problem:Mymemorymoduleisnotoperatingproperly.
Solution:Checkthefollowingitems:
1.Verifythatthememorymoduleisinstalledandseatedcorrectlyinyourcomputer.
Removealladdedmemorymodulestotestthecomputerwithonlythefactory-installedmemory
modules,andthenreinstallthememorymoduleoneatatimetoensureaproperconnection.
2.Checkforerrormessagesduringstartup.
Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.
3.VerifythatthelatestUEFIBIOSforyourmodelhasbeeninstalled.
4.Verifythepropermemoryconfigurationandcompatibilityincludingthemaximummemorysizeandthe
memoryspeed.
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5.Rundiagnosticprograms.See“Diagnosingproblems”onpage73.
Ethernetproblems
•Problem:Mycomputercannotconnecttothenetwork.
Solution:
Ensurethat:
–Thecableisinstalledcorrectly.
ThenetworkcablemustbesecurelyconnectedbothtotheEthernetconnectorofyourcomputerand
totheRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100
m(328ft).Ifthecableisconnectedandthedistanceiswithintheacceptablelimitsbuttheproblem
persists,tryadifferentcable.
–Youareusingthecorrectdevicedriver.Toinstallthecorrectdriver,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound➙DeviceManager.Ifyouarepromptedforanadministrator
passwordorconfirmation,typethepasswordorprovideconfirmation.
3.Double-clickNetworkadapterstoviewallnetworkadapters.Ifanexclamationmark!is
displayednexttotheadaptername,youmightnotbeusingthecorrectdriverorthedrivermight
havebeendisabled.
4.Right-clickthehighlightedadapter,clickUpdateDriverSoftware,andthenfollowtheinstructions
onthescreentoupdatethedriver.
–Theswitchportandtheadapterhavethesameduplexsetting.
Ifyouconfiguredtheadapterforfullduplex,ensurethattheswitchportalsoisconfiguredforfullduplex.
Settingawrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.
–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
•Problem:Theadapterstopsworkingfornoapparentreason.
Solution:Thenetworkdriverfilesmightbecorruptormissing.
•Problem:MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,theconnectionfails
orerrorsoccur.
Solution:
–UseCategory5wiringandensurethatthenetworkcableissecurelyconnected.
–Connecttoa1000BASE-Thub/switch(not1000BASE-X).
•Problem:TheWakeonLANfeatureisnotworking.
Solution:EnsurethatWakeonLANisenabledinThinkPadSetup.Ifitis,checkwithyourLAN
administratorforthenecessarysettings.
•Problem:MycomputerisaGigabitEthernetmodel,butitcannotconnecttothenetworkat1000Mbps.
Instead,itconnectsat100Mbps.
Solution:
–TryanotherEthernetcable.
–Ensurethatthelinkpartnerissettoauto-negotiate.
–Ensurethattheswitchis802.3ab-compliant(gigabitovercopper).
Wireless-LANproblem
Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.
Chapter7.Troubleshootingcomputerproblems79
Solution:
Ensurethat:
•TheAirplanemodeisoff.
•Yourwireless-LANdriveristhelatestversion.
•Yourcomputeriswithintherangeofawirelessaccesspoint.
•Thewirelessradioisenabled.
Note:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsonthetaskbar.The
AccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,seetheAccessConnections
helpinformationsystem.
FortheWindows7operatingsystem,checkthenetworkname(SSID)andyourencryptioninformation.Use
theAccessConnectionsprogramtoverifythiscase-sensitiveinformation.
Wireless-WANproblem
Problem:AmessageisdisplayedindicatingthatanunauthorizedWANcardisinstalled.
Solution:TheWANcardisnotsupportedonthiscomputer.RemovetheWANcard.Formoreinformation,
see“Replacingthewireless-WANcard”onpage100.
Note:Somemodelsdonothaveawireless-WANcard.
Bluetoothproblem
Note:CheckyourconnectionanytimeandensurethatnootherBluetooth-enableddeviceissearchingfor
thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.
•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonesbutcomesfromthelocal
speakereventhoughtheBluetoothheadset/headphonesisconnectedusingaHeadsetprofileorAV
profile.
Solution:Dothefollowing:
1.Exittheprogramthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
3.ClickHardwareandSound➙Sound➙Playback.
4.IfyouareusingaHeadsetprofile,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusinganAVprofile,selectStereoAudioandclicktheSetDefaultbutton.
5.ClickOKtoclosetheSoundwindow.
•Problem:PIMitemssentfromtheWindows7operatingsystemscannotbereceivedcorrectlyintothe
addressbookofanyotherBluetooth-enableddevice.
Solution:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceiveafile
throughBluetooth,aPIMitemsentfromtheWindows7operatingsystemmightbesavedasafile
withtheextension.contact.
ThinkPadpointingdeviceproblems
•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
80L470UserGuide
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
–Whenthecomputeristurnedon
–Whenthecomputerresumesnormaloperation
–WhentheTrackPointpointingdeviceiskeptpressedforalongtime
–Whenthetemperaturechanges
•Problem:TheTrackPointpointingdeviceortrackpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortrackpadisenabledintheMouseProperties
window.Formoreinformation,see“CustomizingtheThinkPadpointingdevice”onpage22.
Keyboardproblems
•Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypad.
Iftheproblempersists,ensurethatthecorrectdevicedriverisinstalledbydoingthefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsor
Smallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:
DeviceStatus:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Ensurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
•Problem:Thekeysonthetoprowofthenumerickeypadmightnotfunctionthesameastheicon
printedoneachkey.
Solution:Dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsor
Smallicons.
2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeystab.
Note:IftheFnandfunctionkeystabisnotdisplayed,connectyourcomputertotheInternet.Then
downloadandinstalltheThinkPadHotkeyFeaturesprogramfromtheLenovoSupportWebsite.For
moreinformation,see“Installingdevicedrivers”onpage57.
3.IntheHowtouseFnkeycombinationssection,selectyourpreferredoption.
4.IfyouselectFnstickymethod,pressFntoresettheFnstickystatus.
5.Trytopresskeysonthetoprowofthenumerickeypadagaintocheckiftheproblemisresolved.
Computerscreenproblems
•Problem:MyscreenkeepsblankingwhenIdonotwantitto.
Solution:
Chapter7.Troubleshootingcomputerproblems81
–IfyourcomputerispreinstalledwiththeWindows7operatingsystem,youcandisableanysystem
timers,suchastheLCDturn-offtimerortheblanktimerbydoingthefollowing:
1.StartthePowerManagerprogram.See“AccessingLenovoprograms”onpage11.
2.ClickthePowerplantab,andthenselectMaximumPerformancefromthepredefinedpower
plans.
–IfyourcomputerispreinstalledwiththeWindows10operatingsystem,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound➙PowerOptions➙Highperformance.
3.Showtheadditionalplans,andthenchooseHighperformance.
•Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot
beepwhilestartingup.
Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe
powerbuttonforfoursecondsormore.Thenturnonthecomputerandlistenagain.
Solution:Ensurethat:
–Thebatteryisinstalledcorrectly.
–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking
electricaloutlet.
–Thecomputeristurnedon.(Pressthepowerbuttonagainforconfirmation.)
–Thebrightnesslevelofthescreenisappropriatelyset.
Ifapower-onpasswordisset,pressanykeytodisplaythepromptforthepower-onpasswordand
thentypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.
•Problem:WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.
Solution:Ifyouhavemodifiedapartitiononyourharddiskdrivebyusingpartitionsoftware,information
aboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.
Dothefollowingtotrytosolvetheproblem:
1.Turnoffthecomputer,andthenturnitonagain.
2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:
–Ifyouhaveusedpartitionsoftware,examinethepartitionontheharddiskdrivebyusingthe
software,andrecoverthepartitionifrequired.
–Usetherecoverysolutionstorestorethesystemtothefactorydefaultstate.
Iftheproblempersists,havethecomputerserviced.
•Problem:Thescreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Dooneofthefollowing:
–TouchtheTrackPointpointingdeviceorthetrackpad,orpressakeytoexitthescreensaver.
–Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
•Problem:Thescreenisblank.
Solution:Dothefollowing:
1.Pressthedisplay-modeswitchingkeytobringuptheimage.
2.Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterygaugeshowsthatthe
batteryisnotdepleted,pressthebrightness-upkeytomakethescreenbrighter.
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3.Ifyourcomputerisinsleepmode,pressFntoresumethecomputerfromsleepmode.
4.Iftheproblempersists,followthesolutionforthefollowingproblem.
•Problem:Thescreenisunreadableordistorted.
Solution:Ensurethat:
–Thedisplaydevicedriverisinstalledcorrectly.
–Thescreenresolutionandcolorqualityarecorrectlyset.
–Themonitortypeiscorrect.
Tocheckthesesettings,dothefollowing:
1.Right-clickonthedesktop,anddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings➙Advanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clickDetectintheDisplaywindow.
2.SelecttheexternalmonitorandsetResolution.
3.Dothefollowing:
–ForWindows7:ClickAdvancedSettings.
–ForWindows10:ClickDisplayadapterproperties.
4.ClicktheMonitortab.Checkthemonitorinformationtomakesurethatthemonitortypeiscorrect.If
itis,clickOKtoclosethewindow;otherwiseproceedwiththefollowingsteps.
5.Ifmorethantwomonitortypesaredisplayed,selectGenericPnPMonitororGenericNon-PnP
Monitor.
6.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
7.ClicktheDrivertab.
8.ClickUpdateDriver.
9.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevice
driversonmycomputer.
10.CleartheShowcompatiblehardwarecheckbox.
11.Selectthecorrectmanufacturerandmodelfortheexternalmonitor.Ifyoucannotfindyourmonitor
onthelist,stoptheinstallationofthisdriverandusethedrivershippedwithyourmonitor.
12.Afterupdatingthedriver,clickClose.
•Problem:Incorrectcharactersaredisplayedonthescreen.
Solution:Ensurethatyouinstalltheoperatingsystemandprogramcorrectly.Iftheproblempersists,
havethecomputerserviced.
•Problem:ItrytoturnoffmycomputerbutthescreenstaysonandIcannotcompletelyturnoffmy
computer.
Solution:Pressandholdthepowerbuttonforfoursecondsormoretoturnoffthecomputer.
Externalmonitorproblems
•Problem:Theexternalmonitorisblank.
Solution:Tobringuptheimage,pressthedisplay-modeswitchingkeyandselectthemonitoryou
want.Iftheproblempersists,dothefollowing:
1.Connecttheexternalmonitortoanothercomputertoensurethatitworks.
Chapter7.Troubleshootingcomputerproblems83
2.Reconnecttheexternalmonitortoyourcomputer.
3.Seethemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat
aresupported.
–Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,
viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.
–Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe
externalmonitoronly.(Ifyouviewoutputonboththecomputerdisplayandtheexternalmonitor,
theexternalmonitorscreenwillbeblankordistorted.)
•Problem:Icannotsetahigherresolutionthanthepresentoneonmyexternalmonitor.
Solution:Ensurethatthemonitorinformationiscorrect.Ifnecessary,updatethemonitordriver.
•Problem:Thescreenisunreadableordistorted.
Solution:Ensurethat:
–Themonitorinformationiscorrectandtheappropriatemonitortypeisselected.Ifnecessary,update
themonitordriver.
–Ensurethatanappropriaterefreshrateisselectedbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan
electricaloutlet.
2.Turnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,anddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings➙Advanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clickDetectintheDisplaywindow.
4.Clicktheiconfortheappropriatemonitor(Monitor-2iconisfortheexternalmonitor).
5.Dothefollowing:
–ForWindows7:ClickAdvancedSettings.
–ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.
7.Selectthecorrectscreenrefreshrate.
•Problem:Wrongcharactersaredisplayedonthescreen.
Solution:Ensurethatyoufollowthecorrectprocedurewheninstallingtheoperatingsystemand
program.Iftheyareinstalledandconfiguredcorrectly,buttheproblemstillpersists,havetheexternal
monitorserviced.
•Problem:TheExtenddesktopfunctiondoesnotwork.
Solution:EnabletheExtenddesktopfunction.See“Usinganexternaldisplay”onpage31.
•Problem:IamusingtheExtenddesktopfunction,butIcannotsetahigherresolutionorhigherrefresh
rateonthesecondarydisplay.
Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.See
“Usinganexternaldisplay”onpage31.
•Problem:Displayswitchingdoesnotwork.
Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.If
aDVDmovieoravideoclipisplaying,stoptheplayback,closetheprogram,andthenchangethe
displayoutputlocation.
84L470UserGuide
•Problem:Thescreenpositionontheexternalmonitorisincorrectwhenthatmonitorissetforahigh
resolution.
Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200pixels,theimageisshiftedto
theleftorrightonthescreen.Tocorrectthis,firstensurethatyourexternalmonitorsupportsthedisplay
mode(theresolutionandtherefreshrate)thatyouhaveset.Ifitdoesnot,setadisplaymodethatthe
monitorsupports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthemonitor
itselfandadjustthesettingsthere.Usuallytheexternalmonitorhasbuttonsforaccesstothesetupmenu.
Formoreinformation,seethedocumentationthatcomeswiththemonitor.
Audioproblems
•Problem:WaveorMIDIsounddoesnotplayproperly.
Solution:Ensurethatthebuilt-inaudiodeviceisconfiguredcorrectly.
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.Double-clickSound,videoandgamecontrollers.
5.EnsurethatthedevicefollowingSound,videoandgamecontrollersisenabledandconfigured
correctly.
•Problem:Recordingsmadebyusingthemicrophoneinputarenotloudenough.
Solution:EnsurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound.
3.ClickSound.
4.ClicktheRecordingtabintheSoundwindow.
5.SelectMicrophone,andclickthePropertiesbutton.
6.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.
7.ClickOK.
Note:Formoreinformationaboutcontrollingvolume,seeyourWindowsonlinehelp.
•Problem:Icannotmovethevolumesliderorbalanceslider.
Solution:Theslidermightbegrayedout.Thismeansthatitspositionisfixedbythehardwareand
cannotbechanged.
•Problem:Thevolumeslidersdonotstayinplacewhensomeaudioprogramsareused.
Solution:Itisnormalforthesliderstochangepositionwhencertainsoundprogramsareused.The
programsareawareofthesettingsintheVolumeMixerwindowandareenabledtochangethesettings
themselves.AnexampleistheWindowsMediaPlayerprogram.Usuallytheprogramhasslidersavailable
tocontrolthesoundfromwithintheprogram.
•Problem:Thebalanceslidercannotcompletelymuteonechannel.
Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot
completelymuteeitherchannel.
•Problem:ThereisnovolumecontrolforMIDIsoundintheVolumeMixerwindow.
Solution:Usethehardwarevolumecontrol.Thisisbecausethebuilt-insynthesizersoftwaredoes
notsupportthecontrol.
•Problem:ThesoundcannotbeturnedoffevenifIsettheMastervolumecontrolatminimum.
Chapter7.Troubleshootingcomputerproblems85
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.
Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers.
•Problem:WhenIconnectheadphonestomycomputerwhileplayingsound,aspeakerdoesnot
producesound.
Solution:Whentheheadphonesareattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant
tolistentosoundfromthespeakersagain,ensurethatyousetthosespeakersasthedefaultdevice.For
moreinformation,seethehelpinformationsystemforRealtekHDAudioManager.
•Problem:Sounddoesnotcomefromaheadphoneoraspeaker,orthecomputercannotrecordsounds.
Solution:Toswitchfromonedevicetoanother(forexample,fromaspeakertoaheadphone,orfrom
anexternalmicrophonetoabuilt-inmicrophone),dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound.
3.ClicktheRealtekHDAudioManagericon.
4.EnsurethatthecomputerisinMULTI-STREAMmodeintheDeviceadvancedsettingswindow.
5.IntheVolumeMixerwindow,selectthedeviceyouwant,forexample,speakers.
6.Playanysoundthroughamusicprogram(forexample,WindowsMediaPlayer).Ensurethatsound
comesfromthespeakersnow.
7.Then,ifyouwouldliketoswitchtoaheadphone,closethemusicprogram.
8.GototheVolumeMixerwindow.Thenselectanotherdevice(forexample,theheadphone).
9.Playanysoundthroughthemusicprogram.Ensurethatsoundcomesfromtheheadphoneattached
directlytothesystem.Formoreinformation,seethehelpinformationsystemoftheRealtekHD
AudioManagerprogram.
Note:TheVolumeMixerwindowofRealtekHDAudioManagerdisplaysallaudiodevicesdetected
inthesystem,suchasspeakersforaplaybackdevice,orabuilt-inmicrophoneforarecording
device.Acheckmarkbesidetheaudiodeviceshowsthatthedevicehasbeenselected.
Fingerprintreaderproblems
•Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.
•Problem:Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader
withadry,soft,lint-freecloth.
Fortipsonhowtomaintainthefingerprintreader,see“Usingthefingerprintreader”onpage52.
Batteryproblems
•Problem:Thebatterycannotbefullychargedinthestandardchargetimewhenthecomputerispowered
off.
Solution:Thebatterymightbeover-discharged.Connecttheacpoweradaptertothecomputerandletit
charge.Ifthebatterycannotbefullychargedin24hours,useanewbattery.
•Problem:Thecomputershutsdownbeforethebatterystatusiconshowsthatthebatteryisempty.
Solution:Fullydischargeandrechargethebatteryfortwotimes.Iftheproblempersists,useanew
battery.
•Problem:Theoperatingtimeforafullychargedbatteryisshort.
Solution:Fullydischargeandrechargethebatteryfortwotimes.Iftheproblempersists,useanew
battery.
86L470UserGuide
•Problem:Icannotturnonmycomputerwithafullychargedbattery.
Solution:Dothefollowing:
1.Pressandholdthepowerbuttonforfoursecondsormoretoresetthecomputer.
2.Ifthesystemstilldoesnotrespond,removetheacpoweradapterandthebattery.
3.Reconnecttheacpoweradapter,andthenturnonthecomputer.
•Problem:Thebatterycannotgetcharged.
Solution:Youcannotchargethebatterywhenitistoohot.Ifthebatteryishot,removeitfromthe
computerandwaitforawhiletoletitcooltoroomtemperature.Afteritcools,reinstallitandrechargethe
battery.Ifitstillcannotbecharged,useanewbattery.
Poweradapterproblem
Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedintheWindowsnotificationarea.
Solution:Dothefollowing:
1.Ensurethattheconnectionoftheacpoweradapteriscorrect.Forinstructionsonhowtoconnectthe
acpoweradapter,see“Usingtheacpoweradapter”onpage23.
2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,andthendisconnecttheac
poweradapterandremovetheremovablebattery.
3.Reinstallthebatteryandreconnecttheacpoweradapter,andthenturnonthecomputer.
4.IfthepoweradaptericonstillisnotdisplayedintheWindowsnotificationarea,andthesystem-status
indicatordoesnotblinkthreetimeswhenanacpowersourceisconnected,havetheacpoweradapter
andyourcomputerserviced.
Powerproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
•Problem:Mycomputerisgettingnopoweratall.
Solution:Checkthefollowingitems:
1.Verifythepowerbutton.Thepowerbuttonisilluminatedwheneverthecomputerison.
2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheac
poweradapterdirectlytotheacpoweroutlet.
3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andensurethatthepowercableis
firmlyattachedtotheadapterbrickandthecomputer.
4.Verifythattheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.
•Problem:Mycomputerdoesnotrunonbatterypower.
Solution:Checkthefollowingitems:
1.Removeandreinstalltheremovablebatterytoensurethatitisproperlyconnected.
2.Ifthebatteryrunsoutofpower,attachtheacpoweradaptertorechargethebattery.
3.Ifthebatteryischargedbutthecomputerdoesnotrun,replacethebatterywithanewone.
Powerbuttonproblem
Problem:Thesystemdoesnotrespond,andIcannotturnoffthecomputer.
Chapter7.Troubleshootingcomputerproblems87
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonforfoursecondsormore.Ifthe
systemstilldoesnotrespond,removetheacpoweradapterandthebattery.
Bootproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
•Problem:Ireceiveanerrormessagebeforetheoperatingsystemloads.
Solution:Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.
•Problem:Ireceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopconfiguration
afterthePOSTiscompleted.
Solution:FindsolutionsbysearchingfortheerrormessageatthefollowingWebsites:
–http://www.lenovo.com/support
–https://support.microsoft.com/
Sleepandhibernationproblems
•Problem:Thecomputerenterssleepmodeunexpectedly.
Solution:Ifthemicroprocessoroverheats,thecomputerautomaticallyenterssleepmodetoallowthe
computertocoolandtoprotectthemicroprocessorandotherinternalcomponents.Checkthesettings
forsleepmode.
•Problem:Thecomputerenterssleepmodeimmediatelyafterthepower-onself-test.
Solution:Ensurethat:
–Thebatteryischarged.
–Theoperatingtemperatureiswithintheacceptablerange.See“Operatingenvironment”onpage10.
Iftheproblempersists,havethecomputerserviced.
•Problem:Acriticallow-batteryerroroccurs,andthecomputerimmediatelyturnsoff.
Solution:Thebatterypowerisgettinglow.Plugtheacpoweradapterintoanelectricaloutletandthen
intothecomputer.Alternatively,replacethebatterywithachargedone.
•Problem:ThecomputerdisplayremainsblankafteryoupressFntoresumefromsleepmode.
Solution:Checkwhetheranexternalmonitorwasdisconnectedorturnedoffwhilethecomputerwasin
sleepmode.Ifyoudisconnectedorturnedofftheexternalmonitor,connectitorturnitonbeforeresuming
thecomputerfromsleepmode.Whenresumingthecomputerfromsleepmodewithoutattachingthe
externalmonitororturningiton,andthecomputerdisplayremainsblank,pressthedisplay-mode
switchingkeytobringupthecomputerdisplay.
•Problem:Thecomputerdoesnotresumefromsleepmode,orthesystemstatusindicatorblinksslowly
andthecomputerdoesnotwork.
Solution:Ifthesystemdoesnotresumefromsleepmode,itmighthaveenteredsleeporhibernation
modeautomaticallybecausethebatteryisdepleted.Checkthesystemstatusindicator.
–Ifthesystemstatusindicatorblinksslowly,yourcomputerisinsleepmode.Connecttheacpower
adaptertothecomputer;thenpressFn.
–Ifthesystemstatusindicatorisoff,yourcomputerhasnopowerorisinhibernationmode.Connect
theacpoweradaptertothecomputer;thenpressthepowerbuttontoresumeoperation.
Ifthesystemstilldoesnotresumefromsleepmode,yoursystemmightstoprespondingandyoumight
notbeabletoturnoffthecomputer.Inthiscase,youmustresetthecomputer.Ifyouhavenotsavedyour
data,itmightbelost.Toresetthecomputer,pressandholdthepowerbuttonforfoursecondsormore.If
thesystemstilldoesnotrespond,removetheacpoweradapterandthebattery.
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•Problem:Yourcomputerdoesnotentersleeporhibernationmode.
Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep
orhibernationmode.
Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceattachedtotheUSB
connectormighthavebeendisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSB
device.
•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.
Solution:Ifthewakeupfunctionisenabled,thecomputerconsumesasmallamountofpower.Thisisnot
adefect.Formoreinformation,see“Power-savingmodes”onpage25.
Harddiskdriveproblems
•Problem:Theharddiskdrivemakesarattlingnoiseintermittently.
Solution:Therattlingnoisemightbeheard:
–Whentheharddiskdrivebeginsorfinishesgettingaccesstodata
–Whenyoucarrytheharddiskdrive
–Whenyoucarryyourcomputer
Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.
•Problem:Theharddiskdrivedoesnotwork.
Solution:OntheStartupmenuofThinkPadSetup,ensurethattheharddiskdriveisontheBootpriority
orderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentryforitonthelist
andpressShift+1tomoveitbacktotheBootpriorityorderlist.
•Problem:AfterIhavesetaharddiskpassword,Imovetheharddiskdrivetoanothercomputerbut
cannotunlocktheharddiskpasswordonthenewcomputer.
Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight
notsupportsuchasecurityfunction.
Solid-statedriveproblem
Problem:WhenyoucompressfilesorfoldersbyuseofthedatacompressionfunctionintheWindows
operatingsystem,andthendecompressthem,theprocessofwritingtoorreadingfromthefilesorfoldersis
slow.
Solution:ApplythediskdefragmentationtoolintheWindowsoperatingsystemforfasteraccesstothedata.
Softwareproblem
Problem:Aprogramdoesnotrunproperly.
Solution:Ensurethattheproblemisnotbeingcausedbytheprogram.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheprogram.Seethemanualssupplied
withtheprogram.
Checkthefollowing:
•Theprogramisdesignedtooperatewithyouroperatingsystem.
•Otherprogramsrunproperlyonyourcomputer.
•Thenecessarydevicedriversareinstalled.
•Theprogramworkswhenitisrunonsomeothercomputer.
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Ifanerrormessageisdisplayedwhileyouareusingtheprogram,seethemanualsorhelpsystemsupplied
withtheprogram.
Iftheprogramstilldoesnotrunproperly,contactyourplaceofpurchaseoraservicerepresentativeforhelp.
USBproblem
Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:EnsurethattheUSBportisenabledintheThinkPadSetup.OpentheDeviceManagerwindow.
EnsurethattheUSBdevicesetupiscorrect,andthattheassignmentofcomputerresourceandthe
installationofthedevicedriverarecorrect.ToopentheDeviceManagerwindow,gotoControlPaneland
ensurethatyouviewControlPanelbyCategory,andclickHardwareandSound➙DeviceManager.Ifyou
arepromptedforanadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.
Referto“Diagnosingproblems”onpage73andrunadiagnostictestoftheUSBconnector.
Dockingstationproblem
Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutryto
resumeoperation.
Solution:Ensurethat:
•Theacpoweradapterisconnectedtothedockingstation.
•Thecomputerissecurelyattachedtothedockingstation.
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Chapter8.Recoveryinformation
Thischapterprovidesinformationaboutrecoverysolutions.Therearevariousmethodstochoosefromwhen
consideringhowtorecoverintheeventofasoftware-orhardware-relatedproblem.Somemethodsvary
dependingonthetypeofyouroperatingsystem.
RecoveryinformationfortheWindows7operatingsystem
ThistopicintroducestheLenovorecoverysolutionsontheWindows7operatingsystem.
Creatingandusingrecoverymedia
Recoverymediaenablesyoutorestorethestoragedrivetothefactorydefaultsettingsafterallotherrecovery
methodshavefailed.Itisimportanttocreaterecoverymediaasearlyaspossible.
Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmediumand
adatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium.Ensurethat
youstoretherecoverymediainasafeplaceafteryouhavemadethem.
Ifyoudidnotcreaterecoverymediaasaprecautionarymeasure,youcancontactLenovoCustomerSupport
CenterandpurchaseasetofrecoverymediafromLenovo.ForalistoftheLenovoSupportphonenumbers
foryourcountryorregion,goto:
http://www.lenovo.com/support/phone
Thedataontherecoverymediacanbeusedonlyforthefollowingpurposes:
•Reinstallingtheprogramsanddevicedriversonyourcomputer
•Reinstallingtheoperatingsystem
•Modifyingthedatafilesontheharddiskdriveusingtheadditionalfiles
Creatingrecoverymedia
Tocreaterecoverymedia,youneedasetofdiscsoraUSBstoragedevice(withatleast16GBofstorage
capacity).TheactualdiscnumberorUSBcapacitythatisrequireddependsonthesizeoftherecovery
image.
Attention:CreatingrecoverymediawilldeleteanythingstoredonthediscsorUSBstoragedevice.Toavoid
dataloss,makeabackupcopyofallthedatathatyouwanttokeep.
Tocreaterecoverymedia,clickStart➙AllPrograms➙LenovoPCExperience.Inthepromptedwindow,
double-clickLenovoTools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.
Usingrecoverymedia
Attention:Duringtherecoveryprocess,allthefilescurrentlyonthestoragedeviceofyourcomputerwillbe
deletedandreplacedbythefactorydefaultsettings.
Tousetherecoverymedia,dothefollowing:
•Ifyouhavecreatedtherecoverymediawithdiscs,dothefollowing:
1.Ifyourcomputerdoesnothaveaninternalopticaldrive,connectanexternalopticaldrivetothe
computer.
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2.TurnonthecomputerandrepeatedlypressF12untiltheBootMenuwindowopens.
3.IntheBootMenuwindow,selecttheopticaldrive(internalorexternal)asthefirstbootdevice.Then,
insertthediscsintotheopticaldriveandpressEnter.Therecoveryprocessstarts.
4.Followtheinstructionsonthescreentocompletetheoperation.
•IfyouhavecreatedtherecoverymediawithaUSBstoragedevice,dothefollowing:
1.AttachtheUSBstoragedevicetooneoftheUSBconnectorsonyourcomputer.
2.TurnonthecomputerandrepeatedlypressF12untiltheBootMenuwindowopens.
3.IntheBootMenuwindow,selecttheUSBstoragedeviceasthefirstbootdeviceandpressEnter.
Therecoveryprocessstarts.
4.Followtheinstructionsonthescreentocompletetheoperation.
Note:Afterrestoringyourcomputertothefactorydefaultsettings,youmighthavetoreinstallthedevice
driversforsomedevices.See“Reinstallingpreinstalledprogramsanddevicedrivers”onpage92.
Reinstallingpreinstalledprogramsanddevicedrivers
Yourcomputerenablesyoutoreinstallpreinstalledprogramsanddevicedrivers.
Reinstallingpreinstalledprograms
Toreinstallprogramspreinstalledonyourcomputer,dothefollowing:
1.Turnonyourcomputer.
2.GotoC:\swtools.
3.Opentheappsfolder.Thefoldercontainsseveralsubfoldersnamedforvariouspreinstalledprograms.
4.OpenthesubfolderandlocatetheEXEfile.
5.Double-clicktheEXEfileandfollowtheinstructionsonthescreentocompletetheinstallation.
Reinstallingpreinstalleddevicedrivers
Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofyourcomputer.Reinstall
devicedriversonlywhenitisnecessarytosolveaproblemwithyourcomputer.
Toreinstalladevicedriverforafactory-installeddevice,dothefollowing:
1.Turnonyourcomputer.
2.GotoC:\swtools.
3.OpentheDriversfolderandlocatethesubfolderthatisnamedafterthefactory-installeddeviceinyour
computer,suchasAUDIOorVIDEO.
4.Openthesubfolderforthedevice.
5.Reinstallthedevicedriverbyoneofthefollowingmethods:
•IfthedevicesubfoldercontainsanEXEfile,double-clicktheEXEfileandfollowtheinstructionson
thescreentocompletetheinstallation.
•IfthedevicesubfoldercontainsareadmeTXTfile,thedevicedriverinstallationinformationisincluded
inthereadmefile.Followtheinstructionstocompletetheinstallation.
•IfthedevicesubfoldercontainsanINFfile,right-clicktheINFfileandselectInstall.Thenfollowthe
instructionsonthescreentocompletetheinstallation.
Ifyouneedupdateddevicedriversforyourcomputer,downloadandinstallthemfromtheLenovoSupport
Websiteat:
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http://www.lenovo.com/support
RecoveryinformationfortheWindows10operatingsystem
ThistopicprovidesinformationabouttheWindowsrecoverysolutionsontheWindows10operatingsystem.
Resettingyourcomputer
Ifyourcomputerdoesnotperformwell,youmightconsiderresettingyourcomputer.Intheresettingprocess,
youcanchoosetokeepyourfilesorremovethem,andthenreinstalltheWindowsoperatingsystem.
Toresetyourcomputer,dothefollowing:
Note:Theitemsinthegraphicaluserinterface(GUI)mightchangewithoutnotice.
1.OpentheStartmenu,andthenclickSettings➙Update&security➙Recovery.
2.IntheResetthisPCsection,clickGetstarted.
3.Followtheinstructionsonthescreentoresetyourcomputer.
Usingadvancedstartupoptions
Theadvancedstartupoptionsenableyoutodothefollowing:
•Changethefirmwaresettingsofthecomputer
•ChangethestartupsettingsoftheWindowsoperatingsystem
•Startthecomputerfromanexternaldevice
•RestoretheWindowsoperatingsystemfromasystemimage
Touseadvancedstartupoptions,dothefollowing:
Note:Theitemsinthegraphicaluserinterface(GUI)mightchangewithoutnotice.
1.OpentheStartmenu,andthenclickSettings➙Update&security➙Recovery.
2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.
3.Selectastartupoptionyouwant,andthenfollowtheinstructionsonthescreen.
RecoveringyouroperatingsystemifWindows10failstostart
TheWindowsrecoveryenvironmentonyourcomputeroperatesindependentlyfromtheWindows10
operatingsystem.ItenablesyoutorecoverorrepairtheoperatingsystemeveniftheWindows10operating
systemfailstostart.
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheon-screeninstructions.
Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
CreatingandusingarecoveryUSBdrive
YoucancreatearecoveryUSBdriveasabackupfortheWindowsrecoveryprograms.Withtherecovery
USBdrive,youcantroubleshootandfixtheproblemsevenifthepreinstalledWindowsrecoveryprograms
aredamaged.
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ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.Ifyoudidnotcreatearecovery
USBdriveasaprecautionarymeasure,youcancontactLenovoCustomerSupportCenterandpurchase
onefromLenovo.ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto:
http://www.lenovo.com/support/phone
CreatingarecoveryUSBdrive
TocreatearecoveryUSBdrive,youneedaUSBdrivewithatleast16GBofstoragecapacity.Theactual
USBcapacitythatisrequireddependsonthesizeoftherecoveryimage.
Attention:ThecreationprocesswilldeleteanythingstoredontheUSBdrive.Toavoiddataloss,makea
backupcopyofallthedatathatyouwanttokeep.
TocreatearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.
1.ConnectaproperUSBdrive(atleast16GBofstorage)tothecomputer.
2.Typerecoveryinthesearchboxonthetaskbar.ThenclickCreatearecoverydrive.
3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.
4.IntheRecoveryDrivewindow,followtheinstructionsonthescreentocreatearecoveryUSBdrive.
UsingtherecoveryUSBdrive
Ifyoucannotstartyourcomputer,refertothecorrespondinginformationinthetopic“Troubleshooting”on
page74totrytosolvetheproblembyyourself.Ifyoustillcannotstartyourcomputer,usetherecovery
USBdrivetorecoveryourcomputer.
TousearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.
1.ConnecttherecoveryUSBdrivetothecomputer.
2.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypressF12.The
BootMenuwindowopens.
3.SelecttherecoveryUSBdriveasthebootdevice.
4.Selectapreferredkeyboardlayout.
5.ClickTroubleshoottodisplayoptionalrecoverysolutions.
6.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Thenfollowtheinstructionson
thescreentocompletetheprocess.
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Chapter9.Replacingdevices
Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.
Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoptionora
CustomerReplaceableUnit(CRU),donotopenthestatic-protectivepackageuntiltheinstructionsdirect
youtoinstallthepart.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingthecomponents.
•Beforeyouinstallastatic-sensitiveoptionorCRU,doeitherofthefollowingtoreducestaticelectricityin
thepackageandyourbody:
–Touchthestatic-protectivepackagethatcontainstheparttoametalexpansion-slotcoverforat
leasttwoseconds.
–Touchthestatic-protectivepackagethatcontainstheparttootherunpaintedmetalsurfaceonthe
computerforatleasttwoseconds.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackageandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackageonasmooth,
levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Replacingtheremovablebattery
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
ThissystemsupportsonlybatteriesspeciallydesignedforthisspecificsystemandmanufacturedbyLenovo
oranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesignedforother
systems.Ifanunauthorizedbatteryorabatterydesignedforanothersystemisinstalled,thesystemdoes
notchargeandthefollowingmessageisdisplayed:
"Thebatteryinstalledisnotsupportedbythissystemandwillnotcharge.Replacethebatterywiththe
correctLenovobatteryforthissystem."
Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.
©CopyrightLenovo201795
DANGER
Iftherechargeablebatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebattery
containsasmallamountofharmfulsubstances.Toavoidpossibleinjury:
•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.
•Keepthebatteryawayfromfire.
•Donotexposeittoexcessiveheat.
•Donotexposeittowaterorrain.
•Donotshort-circuitit.
•Donotdrop,crush,puncture,orsubjecttostrongforces.Batteryabuseormishandlingcan
causethebatterytooverheat,whichcancausegassesorflameto"vent"fromthebattery.
Toreplacetheremovablebattery,dothefollowing:
1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
2.Closethecomputerdisplayandturnthecomputerover.
3.Unlockthebatterylatch1.Detachthebatteryfromthebasecoverontheleftinthedirectionas
shownbyarrow2.
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4.Unlocktheotherbatterylatch1.Detachthebatteryfromthebasecoverontherightinthedirection
asshownbyarrow2.
5.Removethebattery.
6.Insertanewbatteryuntilitclicksintoplace.Ensurethatthebatterylatchesareinthelockedpositions.
7.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
ReplacingthemicroSIMcard
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
MicroSIMcardisasmallplasticcardwithIntegratedCircuit(IC)chipmountedononesideofthecard.
Chapter9.Replacingdevices97
IfyourcomputersupportswirelessWAN,yourcomputermightrequireamicroSIMcardtoestablishwireless
WANconnections.Dependingonthemodel,youmightneedtopurchaseamicroSIMcardoramicroSIM
cardmightalreadybeinstalledinyourcomputer.Insomecountriesorregions,amicroSIMcardispartof
theshippingcontentsthatcomewithyourcomputer.
Attention:WheninstallingorremovingthemicroSIMcard,donottouchthemetalconnectorsofthe
microSIMcard.
ToreplacethemicroSIMcard,dothefollowing:
1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
2.Locatethemicro-SIM-cardtrayattherightsideofthecomputer.
3.Dothefollowing:
a.Insertastraightenedpaperclipintotheholeinthemicro-SIM-cardtray1.Thetrayejects.Slide
thetrayoutofthecomputer.
b.GentlytakethemicroSIMcardoutofthetray2.
c.NotetheorientationofthenewmicroSIMcardandtheninstallitintothetray3.
d.Insertthetrayintothecomputer4.
4.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthebasecoverassembly
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
Note:Dependingonthemodel,yourcomputermightlookslightlydifferentfromtheillustrationsinthistopic.
Toreplacethebasecoverassembly,dothefollowing:
1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
2.Closethecomputerdisplayandturnthecomputerover.
3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage95.
4.Removethemicro-SIM-cardtray.See“ReplacingthemicroSIMcard”onpage97.
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7.Installthenewbasecoverassemblyasshown1.Ensurethatthelatchesofthebasecoverassembly
aresecuredunderthebasecoverassembly.Tightenthescrewstosecurethebasecoverassembly2.
8.Installtherubbercaps.
9.Reinstalltheremovablebattery.
10.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Note:Ifyouremovethebasecoverassemblywhenyourcomputerhastheremovablebatteryinstalledoris
connectedtoacpower,theremightbeariskofshortcircuits.Besides,thecomputerwillnotstartafter
youreinstallthebasecoverassembly.Tostartthecomputer,disconnecttheacpoweradapterandthen
reconnectittothecomputer.
Replacingthewireless-WANcard
Thefollowinginformationonlyappliestocomputermodelswithuser-installablemodules.
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Beforeyoustart,read“Importantsafetyinformation”onpagevandprintfollowinginstructions.
Attention:Beforeyoustartinstallingawireless-WANcard,touchametaltableoragroundedmetalobject.
Thisactionreducesanystaticelectricityfromyourbody.Staticelectricitycoulddamagethecard.
Toreplacethewireless-WANcard,dothefollowing:
1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
2.Closethecomputerdisplayandturnthecomputerover.
3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage95.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage98.
5.Openthefilmandkeepitfullyopenwhenyouarereplacingthewireless-WANcard.
Chapter9.Replacingdevices101
6.Toremovethewireless-WANcard,dothefollowing:
a.Ifatoolisprovidedwiththenewwireless-WANcardtohelpyoudisconnectcables,usethetoolto
disconnectthecablesfromthewireless-WANcard.Otherwise,holdthecableconnectorwithyour
fingersandgentlydisconnecteachcablefromthewireless-WANcard1.
b.Removethescrew2.Thewireless-WANcardisreleasedfromthesecuredpositionandpivots
upward.
c.Carefullyremovethewireless-WANcardoutoftheslot3.
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7.Toinstallanewwireless-WANcard,dothefollowing:
a.Alignthecontactedgeofthenewwireless-WANcardwiththekeyintheslot.Thencarefullyinsert
thenewcardintotheslotatanangleofabout20degrees1.
b.Pivotthewireless-WANcarddownward2.
c.Installthescrewtosecurethewireless-WANcardinplace3.
d.Connectthecablestothewireless-WANcard4.Ensurethatyouattachtheredcabletothemain
connectorandthebluecabletotheauxiliaryconnectoronthecard.
8.Closethefilmtoprotectthenewwireless-WANcard.
9.Reinstallthebasecoverassembly.
10.Reinstalltheremovablebattery.
11.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthememorymodule
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintfollowinginstructions.
Increasingmemorycapacityisaneffectivewaytomakeprogramsrunfaster.Youcanincreasememory
capacitybyreplacingoraddingamemorymodule.
Note:Theoperatingspeedofthememorymodulehasdependencyonthesystemconfiguration.Insome
conditions,thememorymoduleinyourcomputermightnotbeabletooperateatthemaximumspeed.
Attention:
•Beforeyoustartthereplacement,touchagroundedmetalobject.Thisactionreducesanystaticelectricity
fromyourbody.Staticelectricitymightdamagethememorymodule.
•Donottouchthecontactedgeofthememorymodule.Otherwisethememorymodulemightgetdamaged.
Toreplaceamemorymodule,dothefollowing:
1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
2.Closethecomputerdisplayandturnthecomputerover.
Chapter9.Replacingdevices103
3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage95.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage98.
5.Openthefilmandkeepitfullyopenwhenyouarereplacingthememorymodule.
6.Openthelatchesonbothsidesofthememoryslotatthesametime1,andthenremovethememory
module2.
7.Insertthenewmemorymoduleintothememoryslotatanangleofabout20degrees1.Pivotthe
memorymoduledownwarduntilitsnapsintoplace2.Ensurethatthememorymoduleisfirmlyinstalled
inthememoryslotandcannotbemovedeasily.
8.Closethefilmtoprotectthenewmemorymodule.
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9.Reinstallthebasecoverassembly.
10.Reinstalltheremovablebattery.
11.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Replacingtheinternalstoragedrive
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintfollowinginstructions.
Attention:Theinternalstoragedrive(suchasharddiskdrive,solid-statedrive,orhybriddrive)issensitive.
Inappropriatehandlingmightcausedamageandpermanentlossofdata.
Whenhandlingtheinternalstoragedrive,observethefollowingguidelines:
•Replacetheinternalstoragedriveonlyforupgradeorrepair.Theinternalstoragedriveisnotdesigned
forfrequentchangesorreplacement.
•Beforereplacingtheinternalstoragedrive,makeabackupcopyofallthedatathatyouwanttokeep.
•Donottouchthecontactedgeoftheinternalstoragedrive.Otherwisetheinternalstoragedrivemightget
damaged.
•Donotapplypressuretotheinternalstoragedrive.
•Donotmaketheinternalstoragedrivesubjecttophysicalshocksorvibration.Puttheinternalstorage
driveonasoftmaterial,suchascloth,toabsorbphysicalshocks.
2.5-inchharddiskdrive
Toremovethe2.5-inchharddiskdrive,dothefollowing:
1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
2.Closethecomputerdisplayandturnthecomputerover.
3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage95.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage98.
5.Removethescrewthatsecurestheharddiskdrive.
Chapter9.Replacingdevices105
6.Removetheharddiskdrivetogetherwithitsbracket.
7.Removethebracketfromtheharddiskdrive.
Toinstallanewharddiskdrive,dothefollowing:
1.Attachthebrackettothenewharddiskdrive.
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2.Insertthenewharddiskdrivewithitsbracket1andpivotitdownward2.Ensurethatthenewhard
diskdriveisseatedinplace.
3.Installthescrewtosecurethenewharddiskdrive.
4.Reinstallthebasecoverassembly.
5.Reinstalltheremovablebattery.
6.Turnthecomputerover.Connecttheacpoweradapterandallcables.
M.2solid-statedriveinthehard-disk-drivebay
ToremovetheM.2solid-statedriveinstalledinthehard-disk-drivebay,dothefollowing:
1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
2.Closethecomputerdisplayandturnthecomputerover.
3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage95.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage98.
Chapter9.Replacingdevices107
5.RemovethescrewthatsecurestheM.2solid-state-driveadapter.
6.RemovetheM.2solid-state-driveadapter.
7.Removethescrewsthatsecuretheprotectivecover1,andthenremovethecover2.
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8.RemovethescrewthatsecurestheM.2solid-statedrive.Thedriveisreleasedfromthesecured
positionandpivotsupward.
9.RemovetheM.2solid-statedriveoutoftheslot.
ToinstallanewM.2solid-statedriveintothehard-disk-drivebay,dothefollowing:
1.AlignthenotchededgeofthenewM.2solid-statedrivewiththekeyintheslot1.Thencarefullyinsert
thenewdriveintotheslotatanangleofabout20degrees.Pivotthenewdrivedownward2.
Chapter9.Replacingdevices109
2.InstallthescrewtosecuretheM.2solid-statedriveinplace.
3.Installtheprotectivecover1andtheninstallthescrewstosecurethecover2.
4.Inserttheadapter1,andthenpivotitdownward2.EnsurethattheM.2solid-state-driveadapteris
seatedinplace.
110L470UserGuide
5.InstallthescrewtosecuretheM.2solid-state-driveadapter.
6.Reinstallthebasecoverassembly.
7.Reinstalltheremovablebattery.
8.Turnthecomputerover.Connecttheacpoweradapterandallcables.
Replacingthekeyboard
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
Toremovethekeyboard,dothefollowing:
Note:Youmightbeinstructedtoslidethekeyboardframeforwardorbackwardinsomeofthefollowing
steps.Inthiscase,ensurethatyoudonotpressorholdthekeyswhileslidingthekeyboardframe.
Otherwise,thekeyboardframecannotbemoved.
1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
2.Closethecomputerdisplayandturnthecomputerover.
3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage95.
4.Removetherubbercaps.
Chapter9.Replacingdevices111
5.Revealthescrewheadsbeneaththekeyboardframebyslidingthekeyboardforwardby2.5mm(0.1
inches).
6.Loosenthescrews.
112L470UserGuide
1.Attachtheconnectors,andthenturnthekeyboardover.
2.Insertthekeyboardintothekeyboardbezel.Ensurethatthetopedgeofthekeyboard(theedgethat
isclosetothedisplay)isundertheframeofthekeyboardbezel.
114L470UserGuide
5.Slidethekeyboardframebackwardby2.5mm(0.1inches).Ensurethatyouhidethelatchesofthe
keyboardframeunderthekeyboardbezel.
6.Pushthekeyboardframebackward.Ensurethatthereisnogapbetweenthekeyboardframeand
keyboardbezel.
116L470UserGuide
7.Reinstalltherubbercaps.
8.Reinstalltheremovablebattery.
9.Turnthecomputerover.Connecttheacpoweradapterandallcables.
Replacingthecoin-cellbattery
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
DANGER
Ifthecoin-cellbatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thecoin-cellbattery
containsasmallamountofharmfulsubstance.Toavoidpossibleinjury:
•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.
•Keepthebatteryawayfromfire.
•Donotexposeittoexcessiveheat.
•Donotexposeittowaterorrain.
•Donotshort-circuitit.
•Donotdrop,crush,puncturethebattery,ormakeitsubjecttostrongforces.Batteryabuseor
mishandlingcancausethebatterytooverheat,whichcancausegassesorflameto"vent"
fromthebatteryorcoin-cellbattery.
Toreplacethecoin-cellbattery,dothefollowing:
1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
2.Closethecomputerdisplayandturnthecomputerover.
3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage95.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage98.
Chapter9.Replacingdevices117
5.Detachtheconnector1andremovethecoin-cellbattery2.
6.Installthenewcoin-cellbattery1andattachtheconnector2.
7.Reinstallthebasecoverassembly.
8.Reinstalltheremovablebattery.
9.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Afteryoureplacethecoin-cellbattery,resetthesystemdateandtimeintheThinkPadSetupprogram.See
“Date/Timemenu”onpage64.
Replacingthespeakerassembly
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
Toreplacethespeakerassembly,dothefollowing:
1.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
118L470UserGuide
2.Closethecomputerdisplayandturnthecomputerover.
3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage95.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage98.
5.Detachtheconnectorofthespeakerassembly,andthenreleasethespeakercablesfromthesecured
position.
6.Removethescrews,andthenremovethespeakerassembly.
Chapter9.Replacingdevices119
7.Installthenewspeakerassemblyinplace,andtheninstallthescrewstosecurethespeakerassembly.
8.Routethespeakercables,andthenattachtheconnectorofthespeakerassembly.
9.Reinstallthebasecoverassembly.
10.Reinstalltheremovablebattery.
11.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
120L470UserGuide
Chapter10.Gettingsupport
ThischapterprovidesinformationaboutgettinghelpandsupportfromLenovo.
BeforeyoucontactLenovo
Often,youcansolveyourcomputerproblemsbyreferringtotheinformationintheexplanationsoferror
codes,runningdiagnosticprograms,orbyconsultingtheLenovoSupportWebsite.
Registeringyourcomputer
RegisteryourcomputerwithLenovo.Formoreinformation,see“Registeringyourcomputer”onpage15.
Downloadingsystemupdates
Downloadingupdatedsoftwaremightresolveproblemsyouexperiencewithyourcomputer.
Todownloadupdatedsoftware,gotothefollowingWebsiteandfollowtheinstructionsonthescreen:
http://www.lenovo.com/support
Recordinginformation
BeforeyoutalktoaLenovorepresentative,recordthefollowingimportantinformationaboutyourcomputer.
Recordingproblemsymptomsanddetails
Collecttheanswerstothefollowingquestionsbeforeyoucallforhelp.Then,youareabletogethelp
asquicklyaspossible.
•Whatistheproblem?Isitcontinuousorintermittent?
•Isthereanerrormessage?Whatistheerrorcode,ifany?
•Whatoperatingsystemareyouusing?Whichversion?
•Whichsoftwareapplicationswererunningatthetimeoftheproblem?
•Cantheproblembereproduced?Ifso,how?
Recordingsysteminformation
Theserialnumberlabelisonthebottomofyourcomputer.Recordthemachinetypeandtheserialnumber.
•WhatisthenameofyourLenovoproduct?
•Whatisthemachinetype?
•Whatistheserialnumber?
Gettinghelpandservice
Ifyouneedhelp,service,technicalassistance,ormoreinformationaboutLenovoproducts,youwillfinda
widevarietyofsourcesavailablefromLenovotoassistyou.
Informationaboutyourcomputerandpreinstalledsoftware,ifany,isavailableinthedocumentationthat
comeswithyourcomputerorontheLenovoSupportWebsiteathttp://www.lenovo.com/support.The
documentationincludesprintedbooks,onlinebooks,readmefiles,andhelpfiles.
©CopyrightLenovo2017121
MicrosoftServicePacksarethelatestsoftwaresourceforWindowsproductupdates.Theyareavailable
throughWebdownload(connectionchargesmightapply)orthroughdiscs.Formorespecificinformation
andlinks,gotohttps://www.microsoft.com.Lenovoofferstechnicalassistancewithinstallationof,or
questionsrelatedto,ServicePacksforyourLenovo-preinstalledMicrosoftWindowsproduct.Formore
information,contacttheCustomerSupportCenter.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteathttp://www.lenovo.com/support.
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
CallingLenovo
Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,duringthewarrantyperiod,youcan
gethelpandinformationbytelephonethroughtheCustomerSupportCenter.Thefollowingservicesare
availableduringthewarrantyperiod:
•Problemdetermination-Trainedpersonnelareavailabletoassistyouwithdeterminingifyouhavea
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,
trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.
•Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct
hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges
(ECs)thatapplytoyourhardwareavailable.
Thefollowingitemsarenotcovered:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornonwarrantedparts
•Identificationofsoftwareproblemsources
•ConfigurationofUEFIBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofprograms
ForthetermsandconditionsoftheLenovoLimitedWarrantythatapplytoyourLenovohardwareproduct,
see“Warrantyinformation”intheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
Ifpossible,benearyourcomputerwhenyoumakeyourcall.Ensurethatyouhavedownloadedthemost
currentdriversandsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencalling
fortechnicalassistance,havethefollowinginformationavailable:
•Machinetypeandmodel
•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformationforyoursystem
122L470UserGuide
Telephonenumbers
ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith
yourcomputer.
Note:Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat
http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact
yourLenovoresellerorLenovomarketingrepresentative.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices.Serviceavailabilityandservice
namemightvarybycountryorregion.
Formoreinformationabouttheseservices,gotohttp://www.lenovo.com/essentials.
Chapter10.Gettingsupport123
124L470UserGuide
AppendixA.SupplementalinformationabouttheUbuntu
operatingsystem
Inlimitedcountriesorregions,Lenovoofferscustomersanoptiontoordercomputerswiththepreinstalled
Ubuntu®operatingsystem.
IftheUbuntuoperatingsystemisavailableonyourcomputer,readthefollowinginformationbeforeyouuse
thecomputer.IgnoreanyinformationrelatedtoWindows-basedprograms,utilities,andLenovopreinstalled
applicationsinthisdocumentation.
AccessingtheLenovoLimitedWarranty
ThisproductiscoveredbythetermsoftheLenovoLimitedWarranty(LLW),versionL505-0010-0208/2011.
YoucanviewtheLLWinanumberoflanguagesfromthefollowingWebsite.ReadtheLenovoLimited
Warrantyat:
http://www.lenovo.com/warranty/llw_02
TheLLWalsoispreinstalledonthecomputer.ToaccesstheLLW,gotothefollowingdirectory:
/usr/share/doc/lenovo-doc
IfyoucannotviewtheLLWeitherfromtheWebsiteorfromyourcomputer,contactyourlocalLenovooffice
orresellertoobtainaprintedversionoftheLLW.
AccessingtheUbuntuhelpsystem
TheUbuntuhelpsystemprovidesinformationabouthowtousetheUbuntuoperatingsystem.Toaccessthe
helpsystemfromtheUnity,moveyourpointertotheLaunchbar,andthenclicktheHelpicon.Ifyoucannot
findtheHelpiconfromtheLaunchbar,clicktheSearchicon,andtypeHelptosearchit.
TolearnmoreabouttheUbuntuoperatingsystem,goto:
https://www.ubuntu.com
Gettingsupportinformation
Ifyouneedhelp,service,technicalassistance,ormoreinformationabouttheUbuntuoperatingsystemor
otherapplications,contacttheprovideroftheUbuntuoperatingsystemortheprovideroftheapplication.
Ifyouneedtheserviceandsupportforhardwarecomponentsshippedwithyourcomputer,contact
Lenovo.FormoreinformationabouthowtocontactLenovo,refertotheUserGuideandSafety,Warranty,
andSetupGuide.
ToaccessthelatestUserGuideandSafety,Warranty,andSetupGuide,goto:
http://www.lenovo.com/support
©CopyrightLenovo2017125
126L470UserGuide
AppendixB.Regulatoryinformation
ThischapterprovidesregulatoryandcomplianceinformationaboutLenovoproducts.
Certification-relatedinformation
Productname:ThinkPadL470
ComplianceID:TP00069C
Machinetypes:20J4,20J5,20JU,and20JV
Thelatestcomplianceinformationisavailableat:
http://www.lenovo.com/compliance
Wireless-relatedinformation
Thistopicprovideswireless-relatedinformationaboutLenovoproducts.
Wirelessinteroperability
Wireless-LANcardisdesignedtobeinteroperablewithanywireless-LANproductthatisbasedonDirect
SequenceSpreadSpectrum(DSSS),ComplementaryCodeKeying(CCK),and/orOrthogonalFrequency
DivisionMultiplexing(OFDM)radiotechnology,andiscompliantto:
•The802.11b/gStandard,802.11a/b/g,802.11n,or802.11aconwireless-LANs,asdefinedandapproved
bytheInstituteofElectricalandElectronicsEngineers.
•TheWirelessFidelity(Wi-Fi®)certificationasdefinedbytheWi-FiAlliance®.
SomecomputermodelsmightbeequippedwithaBluetoothcardcompliantwiththeBluetoothSpecification
version4.2asdefinedbytheBluetoothSpecialInterestGroupSIG.However,theWindowsoperatingsystem
mightlimitthesupportonlyontheBluetoothSpecificationversion4.1.Itsupportsthefollowingprofiles:
Note:DependingontheBluetoothdeviceandtheoperatingsystemyouuse,someprofilesmightnotbe
supported.
•AdvancedAudioDistributionProfile(A2DP)
•Audio/VideoControlTransportProtocol(AVCTP)
•Audio/VideoDistributionTransportProtocol(AVDTP)
•A/VRemoteControlProfile(AVRCP)
•BasicImagingProfile(BIP)
•BasicPrintingProfile(BPP)
•Dial-UpNetworkingProfile(DUN)
•FileTransferProfile(FTP)
•GenericAccessProfile(GAP)
•GenericA/VDistributionProfile(GAVDP)
•HardcopyCableReplacementProfile(HCRP)
•HeadsetProfile(HSP)
•Hands-FreeProfile(HFP)
©CopyrightLenovo2017127
•HumanInterfaceDeviceProfile(HID)
•MessageAccessProfile(MAP)
•ObjectExchangeProtocol(OBEX)
•ObjectPushProfile(OPP)
•PersonalAreaNetworkingProfile(PAN)
•PhoneBookAccessProfile(PBAP)
•ServiceDiscoveryProtocol(SDP)
•SynchronizationProfile(SYNC)
•VideoDistributionProfile(VDP)
•GenericAttributeProfile(GATT)
•ProximityProfile
•FindMeProfile
•ImmediateAlertProfile
•BatteryStatusProfile
Usageenvironmentandyourhealth
Thiscomputercontainsintegratedwirelesscardsthatoperatewithintheguidelinesidentifiedbyradio
frequency(RF)safetystandardsandrecommendations;therefore,Lenovobelievesthatthisproductissafe
forusebyconsumers.Thesestandardsandrecommendationsreflecttheconsensusoftheworldwide
scientificcommunity,andresultfromdeliberationsofpanelsandcommitteesofscientists,whocontinually
reviewandinterprettheextensiveresearchliterature.
Insomesituationsorenvironments,theuseofwirelessdevicesmightberestrictedbytheproprietorofa
buildingorresponsiblerepresentativesofanorganization.Forexample,thesesituationsandareasmight
includethefollowing:
•Onboardofairplanes,inhospitalsornearpetrolstations,blastingareas(withelectro-explosivedevices),
medicalimplantsorbody-wornelectronicmedicaldevices,suchaspacemakers.
•Inanyotherenvironmentwheretheriskofinterferencetootherdevicesorservicesisperceivedor
identifiedasharmful.
Ifyouareuncertainofthepolicythatappliestotheuseofwirelessdevicesinaspecificarea(suchasan
airportorhospital),youareencouragedtoaskforauthorizationtouseawirelessdevicepriortoturning
onthecomputer.
LocatingtheUltraConnectwirelessantennas
ThinkPadnotebookcomputersfeatureanintegratedUltraConnect™wirelessantennasystembuiltintothe
displayforoptimalreception,enablingwirelesscommunicationwhereveryouare.
128L470UserGuide
Thefollowingillustrationshowstheantennaslocationsofyourcomputer:
1Wireless-LANantenna(auxiliary)
2Wireless-WANantenna(auxiliary,availableonsomemodels)
3Wireless-WANantenna(main,availableonsomemodels)
4Wireless-LANantenna(main)
Wireless-radiocomplianceinformation
Computermodelsequippedwithwirelesscommunicationscomplywiththeradiofrequencyandsafety
standardsofanycountryorregioninwhichithasbeenapprovedforwirelessuse.
Brazilwireless-radiocomplianceinformation
Esteequipamentooperaemcarátersecundário,istoé,nãotemdireitoaproteçãocontrainterferência
prejudicial,mesmodeestaçõesdomesmotipo,enãopodecausarinterferênciaasistemasoperandoem
caráterprimário.
Thisequipmentisasecondarytypedevice,thatis,itisnotprotectedagainstharmfulinterference,even
iftheinterferenceiscausedbyadeviceofthesametype,anditalsocannotcauseanyinterferenceto
primarytypedevices.
Mexicowireless-radiocomplianceinformation
Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe
aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.
Locatingwirelessregulatorynotices
Formoreinformationaboutthewirelessregulatorynotices,refertotheRegulatoryNoticeshippedwithyour
computer.
IfyourcomputerisshippedwithouttheRegulatoryNotice,youcanfinditontheWebsiteat:
http://www.lenovo.com/support
AppendixB.Regulatoryinformation129
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport
ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed
countriesintheEARE1countrylist.
Electronicemissionnotices
FederalCommunicationsCommissionDeclarationofConformity
ThefollowinginformationreferstoThinkPadL470,machinetypes:20J4,20J5,20JU,and20JV.
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor
recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment.
Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
EuropeanUnionconformity
EUContact:Lenovo,Einsteinova21,85101Bratislava,Slovakia
130L470UserGuide
Modelswithoutaradiodevice:ThisproductisinconformitywiththeprotectionrequirementsofEU
CouncilEMCDirective2014/30/EUontheapproximationofthelawsoftheMemberStatesrelatingto
electromagneticcompatibility.
Modelswitharadiodevice:Thisproductisinconformitywithalltherequirementsandessentialnormsthat
applytoEUCouncilR&TTEDirective1999/5/EC(untilJune12,2017)andCouncilRadioEquipmentDirective
2014/53/EU(fromJune13,2017)ontheapproximationofthelawsoftheMemberStatesrelatingtoradio
equipment.ThefulltextofthesystemEUdeclarationofconformityandtheEUwirelessmoduledeclarations
areavailableatthefollowingInternetaddresses:
•Fornotebookcomputers:http://www.lenovo.com/social_responsibility/us/en/eu_doc_notebooks/
•Fortablets:http://www.lenovo.com/social_responsibility/us/en/eu_doc_tablets/
Lenovocannotacceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfrom
anon-recommendedmodificationoftheproduct,includingtheinstallationofoptioncardsfromother
manufacturers.ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBequipment
accordingtoEuropeanStandardsharmonizedintheDirectivesincompliance.ThelimitsforClassB
equipmentwerederivedfortypicalresidentialenvironmentstoprovidereasonableprotectionagainst
interferencewithlicensedcommunicationdevices.
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2014/30/EUzurAngleichungder
RechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaatenundhältdie
GrenzwertederKlasseBderNormgemäßRichtlinie.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu
betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.
LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne
EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“
EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder
EMVEU-Richtlinie2014/30/EUinderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische
VerträglichkeitvonGeräten),bzw.derEMVEURichtlinie2014/30/EU,fürGerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Meitnerstr.9,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55032KlasseB.
AppendixB.Regulatoryinformation131
KoreaClassBcompliancestatement
JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepower
mainswithratedcurrentlessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac
powercordforotherdevices.
LenovoproductserviceinformationforTaiwan
Eurasiancompliancemark
Brazilaudionotice
Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.
132L470UserGuide
AppendixC.WEEEandrecyclingstatements
ThischapterprovidesenvironmentalinformationaboutLenovoproducts.
Generalrecyclinginformation
Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipment
whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin
recyclingtheirITproducts.ForinformationaboutrecyclingLenovoproducts,goto:
http://www.lenovo.com/recycling
Thelatestenvironmentalinformationaboutourproductsisavailableat:
http://www.lenovo.com/ecodeclaration
ImportantWEEEinformation
TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for
example,theEuropeanWEEEDirective,IndiaE-WasteManagementRules).Appliancesarelabeledin
accordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).These
regulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicablewithin
eachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobethrown
away,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendoflife
EEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,recycle,
andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentandhumanhealth
duetothepresenceofhazardoussubstances.Lenovoelectricalandelectronicequipment(EEE)maycontain
partsandcomponents,whichatend-of-lifemightqualifyashazardouswaste.
EEEandwasteelectricalandelectronicequipment(WEEE)canbedeliveredfreeofchargetotheplaceof
saleoranydistributorthatsellselectricalandelectronicequipmentofthesamenatureandfunctionas
theusedEEEorWEEE.
ForadditionalWEEEinformation,goto:
http://www.lenovo.com/recycling
WEEEinformationforHungary
Lenovo,asaproducer,bearsthecostincurredinconnectionwiththefulfillmentofLenovo’sobligations
underHungaryLawNo.197/2014(VIII.1.)subsections(1)-(5)ofsection12.
©CopyrightLenovo2017133
Japanrecyclingstatements
CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty
ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof
Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed
ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollectingand
RecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.Fordetails,
visittheLenovoWebsiteat:
http://www.lenovo.com/recycling/japan
PursuanttotheLawforPromotionofEffectiveUtilizationofResources,thecollectingandrecyclingof
home-usedcomputersandmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceis
providedfreeofchargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,goto:
http://www.lenovo.com/recycling/japan
DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother
environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit
boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer
clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha
newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused
lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal
operator,andfollowtheirinstructions.
Disposalofalithiumbatterymustcomplywithlocalordinancesandregulations.
DisposingofadisusedbatteryfromLenovonotebookcomputers
YourLenovonotebookcomputerhasalithiumionbatteryoranickelmetalhydridebattery.Ifyouare
acompanyemployeewhousesaLenovonotebookcomputerandneedtodisposeofabattery,contact
theproperpersoninLenovosales,service,ormarketing,andfollowthatperson'sinstructions.Youalso
canrefertotheinstructionsat:
https://www.lenovo.com/jp/ja/environment/recycle/battery/
IfyouuseaLenovonotebookcomputerathomeandneedtodisposeofabattery,youmustcomplywith
localordinancesandregulations.Youalsocanrefertotheinstructionsat:
https://www.lenovo.com/jp/ja/environment/recycle/battery/
RecyclinginformationforBrazil
DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
134L470UserGuide
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de
acordocomalegislaçãolocal.
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.
BatteryrecyclinginformationfortheEuropeanUnion
Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC
concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe
frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe
EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown
away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate
thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso
includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor
cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted
municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and
treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential
effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof
hazardoussubstances.
Beforeplacingelectricalandelectronicequipment(EEE)inthewastecollectionstreamorinwastecollection
facilities,theenduserofequipmentcontainingbatteriesand/oraccumulatorsmustremovethosebatteries
andaccumulatorsforseparatecollection.
DisposingoflithiumbatteriesandbatterypacksfromLenovoproducts
Acoin-celltypelithiumbatterymightbeinstalledinsideyourLenovoproduct.Youcanfinddetailsaboutthe
batteryintheproductdocumentation.Ifthebatteryneedstobereplaced,contactyourplaceofpurchaseor
contactLenovoforservice.Ifyouneedtodisposeofalithiumbattery,insulateitwithvinyltape,contact
yourplaceofpurchaseorawaste-disposaloperator,andfollowtheirinstructions.
DisposingofbatterypacksfromLenovoproducts
YourLenovodevicemightcontainalithium-ionbatterypackoranickelmetalhydridebatterypack.Youcan
finddetailsonthebatterypackintheproductdocumentation.Ifyouneedtodisposeofabatterypack,
insulateitwithvinyltape,contactLenovosales,service,oryourplaceofpurchase,orawaste-disposal
AppendixC.WEEEandrecyclingstatements135
operator,andfollowtheirinstructions.Youalsocanrefertotheinstructionsprovidedintheuserguide
foryourproduct.
Forpropercollectionandtreatment,goto:
http://www.lenovo.com/lenovo/environment
BatteryrecyclinginformationforTaiwan
BatteryrecyclinginformationfortheUnitedStatesandCanada
RecyclinginformationforChina
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AppendixD.RestrictionofHazardousSubstances(RoHS)
Directive
ThelatestenvironmentalinformationaboutLenovoproductsisavailableat:
http://www.lenovo.com/ecodeclaration
EuropeanUnionRoHS
ThisLenovoproduct,withincludedparts(cables,cords,andsoon)meetstherequirementsofDirective
2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic
equipment("RoHSrecast"or"RoHS2").
FormoreinformationaboutLenovoworldwidecomplianceonRoHS,goto:
https://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf
TurkishRoHS
TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse
ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).
UkraineRoHS
IndiaRoHS
RoHScompliantasperE-Waste(Management)Rules.
ChinaRoHS
TheinformationinthefollowingtableisapplicableforproductsmanufacturedonorafterJanuary1,2015for
saleinthePeople’sRepublicofChina.
©CopyrightLenovo2017137
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AppendixE.ENERGYSTARmodelinformation
ENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department
ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefficientproductsand
practices.
LenovoisproudtoofferourcustomersproductswiththeENERGYSTARqualifieddesignation.Youmight
findanENERGYSTARmarkaffixedonthecomputerordisplayedonthepowersettingsinterface.Lenovo
computersofthefollowingmachinetypes,ifcarryanENERGYSTARmark,havebeendesignedandtested
toconformtotheENERGYSTARprogramrequirementsforcomputers.
20J4,20J5,20JU,and20JV
ByusingENERGYSTARqualifiedproductsandtakingadvantageofthepower-managementfeatures
ofthecomputer,youcanhelpreducetheconsumptionofelectricity.Reducedelectricalconsumption
cancontributetopotentialfinancialsavings,acleanerenvironment,andthereductionofgreenhousegas
emissions.
FormoreinformationaboutENERGYSTAR,goto:
https://www.energystar.gov
Lenovoencouragesyoutomakeefficientuseofenergyanintegralpartofyourday-to-dayoperations.To
helpinthisendeavor,Lenovohaspresetthefollowingpower-managementfeaturestotakeeffectwhenthe
computerhasbeeninactiveforaspecifiedlengthoftime:
Powerplan:Default(whenpluggedintoacpower)
•Turnoffthedisplay:After10minutes
•Putthecomputertosleep:After30minutes
Toawakenthecomputerfromsleepmode,presstheFnkeyonyourkeyboard.Formoreinformationabout
thesesettings,seetheWindowshelpinformationonthecomputer.
TheWakeonLANfunctionisenabledwhenyourLenovocomputerisshippedfromthefactory,andthe
settingremainsvalidevenwhenthecomputerisinsleepmode.IfyoudonotneedtohaveWakeonLAN
enabledwhilethecomputerisinsleepmode,youcanreducethepowerconsumptionandprolongthetime
insleepmode,bydisablingthesettingofWakeonLANforsleepmode.
TodisablethesettingofWakeonLANforsleepmode,dothefollowing:
1.GotoControlPanelandclickHardwareandSound➙DeviceManager.
2.IntheDeviceManagerwindow,expandNetworkadapters.
3.Right-clickyournetworkadapterdevice,andclickProperties.
4.ClickthePowerManagementtab.
©CopyrightLenovo2017141
5.CleartheAllowthisdevicetowakethecomputercheckbox.
6.ClickOK.
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AppendixF.Notices
Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.
Lenovomayhavepatentsorpendingpatentprogramscoveringsubjectmatterdescribedinthisdocument.
Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansendlicense
inquiries,inwriting,to:
Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing
LENOVOPROVIDESTHISPUBLICATION"ASIS"WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.
Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheapplication(s)describedinthis
publicationatanytimewithoutnotice.
Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport
applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis
documentdoesnotaffectorchangeLenovoproductspecificationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo
orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecificenvironmentsandis
presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.
Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout
incurringanyobligationtoyou.
Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin
anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof
thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.
Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult
obtainedinotheroperatingenvironmentsmayvarysignificantly.Somemeasurementsmayhavebeen
madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame
ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough
extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir
specificenvironment.
©CopyrightLenovo2017143
ThisdocumentiscopyrightedbyLenovoandisnotcoveredbyanyopensourcelicense,includingany
Linuxagreement(s)whichmayaccompanysoftwareincludedwiththisproduct.Lenovomayupdatethis
documentatanytimewithoutnotice.
Toobtainthemostup-to-datedocumentationforyourcomputer,goto:
http://www.lenovo.com/support
144L470UserGuide
AppendixG.Trademarks
ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:
AccessConnections
ActiveProtectionSystem
Lenovo
Lenovologo
ThinkPad
ThinkPadlogo
TrackPoint
UltraConnect
IntelandIntelSpeedSteparetrademarksofIntelCorporationoritssubsidiariesintheU.S.and/orother
countries.
Microsoft,Windows,Direct3D,BitLocker,andCortanaaretrademarksoftheMicrosoftgroupofcompanies.
MiniDisplayPort(mDP)andDisplayPortaretrademarksoftheVideoElectronicsStandardsAssociation.
UbuntuisaregisteredtrademarkofCanonicalLtd.
ThetermsHDMIandHDMIHigh-DefinitionMultimediaInterfacearetrademarksorregisteredtrademarksof
HDMILicensingLLCintheUnitedStatesandothercountries.
Wi-FiAllianceandMiracastareregisteredtrademarksofWi-FiAlliance.
Othercompany,product,andservicenamesmaybetrademarksorservicemarksofothers.
©CopyrightLenovo2017145
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