Important safety information
Chapter 1. Product overview
Chapter 2. Using your computer
Chapter 3. You and your computer
Chapter 4. Security
Chapter 5. Installing or replacing hardware
- Handling static-sensitive devices
- Installing or replacing hardware
Chapter 6. Recovery information
- Recovery information for the Windows 7 operating system
- Recovery information for the Windows 8 operating system
Chapter 7. Using the Setup Utility program
Chapter 8. Updating system programs
Chapter 9. Preventing problems
Chapter 10. Troubleshooting and diagnostics
Chapter 11. Getting information, help, and service
- Information resources
- Help and service
Appendix A. Notices
- Trademarks
Appendix B. Regulatory information
Appendix C. WEEE and recycling information
Appendix D. Restriction of Hazardous Substances Directive (RoHS)
Appendix E. China Energy Label
Appendix F. ENERGY STAR model information
Index

Lenovo M83 User Manual

Displayed below is the user manual for M83 by Lenovo which is a product in the PCs/Workstations category. This manual has pages.

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ThinkCentreM83,M93/p

UserGuide

MachineTypes:10A0,10A1,10A6,10A7,10AG,10AK,10AL,and

10BE

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe

“Importantsafetyinformation”onpagevandAppendixA“Notices”onpage139.

FirstEdition(June2013)

©CopyrightLenovo2013.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration

“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents

Importantsafetyinformation......v

Serviceandupgrades.............v

Staticelectricityprevention...........v

Powercordsandpoweradapters........vi

Extensioncordsandrelateddevices.......vi

Plugsandoutlets..............vii

Externaldevices..............vii

Heatandproductventilation.........vii

Operatingenvironment...........viii

Modemsafetyinformation..........viii

Lasercompliancestatement..........ix

Powersupplystatement............ix

Cleaningandmaintenance...........ix

Chapter1.Productoverview......1

Features..................1

Specications................5

Lenovoprograms..............5

AccessingLenovoprogramsontheWindows

7operatingsystem............5

AccessingLenovoprogramsontheWindows

8operatingsystem............7

AnintroductiontoLenovoprograms.....7

Locations..................9

Locatingconnectors,controls,andindicators

onthefrontofyourcomputer.......10

Locatingconnectorsontherearofyour

computer...............10

Locatingcomponents..........14

Locatingpartsonthesystemboard....14

Locatinginternaldrives.........17

Machinetypeandmodellabel.......18

Chapter2.Usingyourcomputer...19

Frequentlyaskedquestions.........19

AccessingControlPanelontheWindows8

operatingsystem..............19

Usingthekeyboard.............20

UsingWindowsshortcutkeys.......20

UsingtheblueThinkVantagebutton....20

Usingangerprintreader........20

Usingthewheelmouse...........21

Adjustingaudio..............21

Aboutyourcomputeraudio........21

Settingthevolumefromthedesktop....21

SettingthevolumefromControlPanel...22

UsingCDsandDVDs............22

HandlingandstoringCDandDVDmedia..22

PlayingaCDorDVD..........23

RecordingaCDorDVD.........23

Chapter3.Youandyourcomputer..25

Accessibilityandcomfort..........25

Arrangingyourworkspace........25

Comfort...............25

Glareandlighting............26

Aircirculation.............26

Electricaloutletsandcablelengths.....26

Registeringyourcomputer..........27

Movingyourcomputertoanothercountryor

region..................27

Replacementpowercords........27

Chapter4.Security..........29

Securityfeatures..............29

Lockingthecomputercover.........30

AttachingaKensington-stylecablelock.....31

Attachingacablelock............32

Usingpasswords..............32

BIOSpasswords............32

Windowspasswords..........33

Conguringthengerprintreader.......33

Usingandunderstandingrewalls.......33

Protectingdataagainstviruses........33

Chapter5.Installingorreplacing

hardware...............35

Handlingstatic-sensitivedevices.......35

Installingorreplacinghardware........35

Installingexternaloptions........35

Removingthecomputercover.......36

Removingandreinstallingthefrontbezel..37

InstallingorreplacingaPCIcard......38

Installingorreplacingamemorymodule...41

Installingorreplacingtheopticaldrive...43

Installingorreplacingthecardreader....45

InstallingorreplacingthefrontUSB

assembly...............49

Replacingthebattery..........53

Replacingthepowersupplyassembly...55

Replacingtheheatsinkandfanassembly..56

Replacingthemicroprocessor.......58

InstallingorreplacingthemSATAsolid-state

drive.................60

Replacingtheprimaryharddiskdrive....66

©CopyrightLenovo2013i

Replacingthesecondaryharddiskdrive...68

Installingthesolid-statedrive.......70

Replacingthefrontfanassembly.....71

Replacingtherearfanassembly......73

ReplacingthefrontaudioandUSB

assembly...............75

Replacingtheinternalspeaker.......78

Replacingthethermalsensor.......80

Replacingthecoverpresenceswitch....82

ReplacingtheWi-Fiunits.........84

InstallingorremovingtherearWi-Fiantenna.91

InstallingorremovingthefrontWi-Fi

antenna...............92

Replacingthekeyboardormouse.....94

Completingthepartsreplacement.....95

Chapter6.Recoveryinformation...97

RecoveryinformationfortheWindows7operating

system..................97

Creatingandusingrecoverymedia.....97

Performingbackupandrecoveryoperations.98

UsingtheRescueandRecoveryworkspace.99

Creatingandusingarescuemedium....100

Reinstallingpreinstalledapplicationsand

devicedrivers.............101

Reinstallingsoftwareprograms......102

Reinstallingdevicedrivers........102

Solvingrecoveryproblems........102

RecoveryinformationfortheWindows8operating

system..................103

Chapter7.UsingtheSetupUtility

program...............105

StartingtheSetupUtilityprogram.......105

Viewingandchangingsettings........105

Usingpasswords..............105

Passwordconsiderations.........106

Power-OnPassword..........106

AdministratorPassword.........106

HardDiskPassword...........106

Setting,changing,anddeletingapassword..106

Erasinglostorforgottenpasswords(clearing

CMOS)................107

Enablingordisablingadevice........107

Selectingastartupdevice..........108

Selectingatemporarystartupdevice....108

Selectingorchangingthestartupdevice

sequence...............108

EnablingErPcompliancemode........108

ICEperformancemode...........109

ICEthermalalert..............109

ExitingtheSetupUtilityprogram.......110

Chapter8.Updatingsystem

programs..............111

Usingsystemprograms...........111

Updating(ashing)theBIOSfromadisc....111

Updating(ashing)theBIOSfromyouroperating

system..................112

RecoveringfromaPOST/BIOSupdatefailure..112

Chapter9.Preventingproblems..113

Keepingyourcomputercurrent........113

Gettingthelatestdevicedriversforyour

computer...............113

Updatingyouroperatingsystem......113

UsingSystemUpdate..........114

Cleaningandmaintenance..........114

Basics................114

Cleaningyourcomputer.........115

Goodmaintenancepractices.......116

Movingyourcomputer...........116

Chapter10.Troubleshootingand

diagnostics.............117

Basictroubleshooting............117

Troubleshootingprocedure..........118

Troubleshooting..............118

Audioproblems............119

CDproblems.............120

DVDproblems.............121

Intermittentproblems..........123

Keyboard,mouse,orpointingdevice

problems...............123

Monitorproblems............125

Networkingproblems..........126

Optionproblems............129

Performanceandlockupproblems.....130

Printerproblems............131

Serialportproblems...........132

Softwareproblems...........132

USBproblems.............133

LenovoSolutionCenter...........134

Chapter11.Gettinginformation,help,

andservice.............135

Informationresources............135

LenovoThinkVantageTools........135

LenovoWelcome............135

HelpandSupport............135

SafetyandWarranty...........135

LenovoWebsite............135

LenovoSupportWebsite.........136

Helpandservice..............136

iiThinkCentreM83,M93/pUserGuide

Usingthedocumentationanddiagnostic

program...............136

Callingforservice............136

Usingotherservices..........137

Purchasingadditionalservices......137

AppendixA.Notices.........139

Trademarks................140

AppendixB.Regulatory

information.............141

Exportclassicationnotice..........141

Electronicemissionsnotices.........141

FederalCommunicationsCommission

DeclarationofConformity........141

Eurasiancompliancemark..........143

Additionalregulatoryinformation.......143

AppendixC.WEEEandrecycling

information.............145

ImportantWEEEinformation.........145

RecyclinginformationforJapan........145

RecyclinginformationforBrazil........146

BatteryrecyclinginformationforTaiwan.....146

BatteryrecyclinginformationfortheEuropean

Union..................146

AppendixD.RestrictionofHazardous

SubstancesDirective(RoHS)....149

EuropeanUnionRoHS...........149

ChinaRoHS................149

TurkishRoHS...............149

UkraineRoHS...............150

IndiaRoHS................150

AppendixE.ChinaEnergyLabel..151

AppendixF .ENERGYSTARmodel

information.............153

Index.................155

©CopyrightLenovo2013iii

ivThinkCentreM83,M93/pUserGuide

Importantsafetyinformation

CAUTION:

Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis

product.RefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,and

SetupGuidethatyoureceivedwiththisproduct.Readingandunderstandingthissafetyinformation

reducestheriskofpersonalinjuryanddamagetoyourproduct.

IfyounolongerhaveacopyoftheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocument

Format(PDF)versionfromtheLenovo®SupportWebsiteathttp://www.lenovo.com/support.TheLenovo

SupportWebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuideinadditional

languages.

Serviceandupgrades

DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror

yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.

Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare

referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer

ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor

customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor

replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea

productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake

surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formore

informationonCRUs,refertoChapter5“Installingorreplacinghardware”onpage35.Ifyouhaveany

questionsorconcerns,contacttheCustomerSupportCenter.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the

followingwarningsarerequiredforyoursafety.

CAUTION:

Hazardousmovingparts.Keepngersandotherbodypartsaway.

CAUTION:

BeforereplacinganyCRUs,turnoffthecomputerandwaitthreetoveminutestoletthecomputer

coolbeforeopeningthecover.

Staticelectricityprevention

Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.

Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption

©CopyrightLenovo2013v

orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou

toinstallit.

WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions

toavoidstatic-electricitydamage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe

edges.Nevertouchexposedcircuitry.

•Preventothersfromtouchingcomponents.

•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe

parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo

seconds.Thisreducesstaticelectricityinthepackageandyourbody.

•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart

withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,

levelsurfaceandplacethepartonit.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Powercordsandpoweradapters

Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.

Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm2,orbetter.For

othercountries,thesuitabletypesshallbeusedaccordingly.

Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat

cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.

Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.

Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower

adapternearsinks,tubs,toilets,oronoorsthatarecleanedwithliquidcleansers.Liquidscancausea

shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan

causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,

whichcaneventuallyresultinoverheating.

Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.

Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such

asdeformedplastic)attheacinputoranywhereonthepoweradapter.

Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor

overheatingorwherethepowercordappearstohavebeendamagedinanyway.

Extensioncordsandrelateddevices

Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse

areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips

areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation

ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.

viThinkCentreM83,M93/pUserGuide

Plugsandoutlets

Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged

orcorroded,donotusetheoutletuntilitisreplacedbyaqualiedelectrician.

Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.

Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof

electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.

Someproductsareequippedwithathree-prongedplug.Thisplugtsonlyintoagroundedelectricaloutlet.

Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If

youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace

theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem

loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation

ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.

Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe

equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.

Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.

Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.

Externaldevices

DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and1394

cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossible

damagetoattacheddevices,waitatleastvesecondsafterthecomputerisshutdowntodisconnect

externaldevices.

Heatandproductventilation

Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries

arecharging.Alwaysfollowthesebasicprecautions:

•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour

bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Your

computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended

contactwiththebodycouldcausediscomfortor,potentially,askinburn.

•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearammable

materialsorinexplosiveenvironments.

•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable

operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa,

carpet,orotherexiblesurface.Neverblock,cover,ordisablethesefeatures.

Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting

yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then

removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then

examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletns,powersupplyvents,

andfans.Alwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating

yourcomputerwithintwofeetofhigh-trafcareas.Ifyoumustoperateyourcomputerinornearahigh-trafc

area,inspectand,ifnecessary,cleanyourcomputermorefrequently.

©CopyrightLenovo2013vii

Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions

withyourdesktopcomputer:

•Keepthecoverclosedwheneverthecomputerispluggedin.

•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.

•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor

computersindustyorhigh-trafcareas.

•Donotrestrictorblockanyventilationopenings.

•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.

•Airowtemperaturesintothecomputershouldnotexceed35°C(95°F).

•Donotinstallairltrationdevices.Theymayinterferewithpropercooling.

Operatingenvironment

Theoptimalenvironmentinwhichtouseyourcomputeris10°C-35°C(50°F-95°F)withhumidityranging

between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F),

allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C-35°C(50°F-95°F)before

use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan

optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.

Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.

Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and

microwaveovenawayfromyourcomputerbecausethestrongmagneticeldsgeneratedbythese

appliancescandamagethemonitoranddataontheharddiskdrive.

Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledon

orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.

Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.

Modemsafetyinformation

CAUTION:

Toreducetheriskofre,useonlyNo.26AWGorlarger(forexample,No.24AWG)telecommunication

linecordlistedbyUnderwritersLaboratories(UL)orcertiedbytheCanadianStandardsAssociation

(CSA).

Toreducetheriskofre,electricalshock,orinjurywhenusingtelephoneequipment,alwaysfollowbasic

safetyprecautions,suchas:

•Neverinstalltelephonewiringduringalightningstorm.

•Neverinstalltelephonejacksinwetlocationsunlessthejackisspecicallydesignedforwetlocations.

•Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnectedat

thenetworkinterface.

•Usecautionwheninstallingormodifyingtelephonelines.

•Avoidusingatelephone(otherthanacordlesstype)duringanelectricalstorm.Theremaybearemote

riskofelectricshockfromlightning.

•Donotusethetelephonetoreportagasleakinthevicinityoftheleak.

viiiThinkCentreM83,M93/pUserGuide

Lasercompliancestatement

CAUTION:

Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)are

installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto

hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein

mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing:

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical

instruments,andavoiddirectexposuretothebeam.

Powersupplystatement

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.

Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts,

contactaservicetechnician.

Cleaningandmaintenance

Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower

cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse

anydetergentcontainingammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth

andthenwipethecomputersurfaces.

©CopyrightLenovo2013ix

xThinkCentreM83,M93/pUserGuide

Chapter1.Productoverview

Thischapterprovidesinformationaboutthecomputerfeatures,specications,softwareprogramsprovided

byLenovo,andlocationsofconnectors,components,partsonthesystemboard,andinternaldrives.

Features

Thissectionintroducesthecomputerfeatures.Theinformationcoversavarietyofmodels.

Toviewtheinformationaboutyourspecicmodel,dooneofthefollowing:

•GointotheSetupUtilityprogrambyfollowingtheinstructionsinChapter7“UsingtheSetupUtility

program”onpage105.Then,selectMain➙SystemSummarytoviewtheinformation.

•OntheMicrosoft®Windows®7operationsystem,clickStart,right-clickComputer,andselectProperties

toviewtheinformation.

•OntheMicrosoftWindows8operatingsystem,moveyourcursortothetop-rightorbottom-rightcorner

ofthescreentodisplaythecharms.ThenclickSettings➙PCinfotoviewtheinformation.

Microprocessor

Yourcomputercomeswithoneofthefollowingmicroprocessors(internalcachesizevariesbymodeltype):

•Intel®Core™i5microprocessor

•IntelCorei7microprocessor

•IntelCeleron®microprocessor

•IntelPentium®microprocessor

Memory

Yourcomputersupportsuptofourdoubledatarate3unbuffereddualinlinememorymodules(DDR3

UDIMMs).

Internaldrives

•mSATAsolid-statedrive(optional)

•Opticaldrive:DVD-ROMorDVD-Rambo(optional)

•SerialAdvancedTechnologyAttachment(SATA)harddiskdrive

•SATAsolid-statedrive(optional)

Note:YourcomputersupportseSATAandSATA3.0devices.Formoreinformation,see“Locatingparts

onthesystemboard”onpage14.

Videosubsystem

•IntegratedgraphicsforaVideoGraphicsArray(VGA)connectorandtwoDisplayPortconnectors

•PeripheralComponentInterconnect(PCI)Expressx16graphicscardslotonthesystemboardfora

discretegraphicscard

Audiosubsystem

•Integratedhigh-denition(HD)audio

©CopyrightLenovo20131

•Audioline-inconnector,audioline-outconnector,andmicrophoneconnectorontherearpanel

•Microphoneconnectorandheadphoneconnectoronthefrontpanel

•Internalspeaker(availableinsomemodels)

Connectivity

•100/1000MbpsintegratedEthernetcontroller

•PCIFaxmodem(availableinsomemodels)

Systemmanagementfeatures

•Abilitytostorepower-onself-test(POST)hardwaretestresults

•DesktopManagementInterface(DMI)

DesktopManagementInterfaceprovidesacommonpathforuserstoaccessinformationaboutall

aspectsofacomputer,includingprocessortype,installationdate,attachedprintersandotherperipherals,

powersources,andmaintenancehistory.

•ErPcompliancemode

Theenergy-relatedproductsdirective(ErP)compliancemodereducestheconsumptionofelectricity

whenyourcomputerisinstandbyoroffmode.Formoreinformation,see“EnablingErPcompliance

mode”onpage108.

•IntelStandardManageability

IntelStandardManageabilityishardwareandrmwaretechnologythatbuildscertainfunctionality

intocomputersinordertomakethemeasierandlessexpensiveforbusinessestomonitor,maintain,

update,upgrade,andrepair.

•IntelActiveManagementTechnology(AMT)(availableonsomemodels)

IntelActiveManagementTechnologyishardwareandrmwaretechnologythatbuildscertainfunctionality

intocomputersinordertomakethemeasierandlessexpensiveforbusinessestomonitor,maintain,

update,upgrade,andrepair.

•IntelMatrixStorageManager

IntelMatrixStorageManagerisadevicedriverthatprovidessupportforSATARAID5arraysandSATA

RAID10arraysonspecicIntelchipsetsystemboardstoenhanceharddiskperformance.

•PrebootExecutionEnvironment(PXE)

ThePrebootExecutionEnvironmentisanenvironmenttostartcomputersusinganetworkinterface

independentofdatastoragedevices(suchastheharddiskdrive)orinstalledoperatingsystems.

•IntelligentCoolingEngine(ICE)

TheIntelligentCoolingEngineisasystemthermalmanagementsolutionthatenablesyourcomputer

torunwithbetterthermalandacousticperformance.TheICEfunctionalsomonitorsthethermal

performanceofyourcomputertoidentifythermalproblems.Formoreinformation,see“ICEperformance

mode”onpage109and“ICEthermalalert”onpage109.

•SystemManagement(SM)BasicInput/OutputSystem(BIOS)andSMsoftware

TheSMBIOSspecicationdenesdatastructuresandaccessmethodsinaBIOSthatallowsauseror

applicationtostoreandretrieveinformationspecicaboutthecomputerinquestion.

•WakeonLAN

WakeonLANisanEthernetcomputernetworkingstandardthatallowsacomputertobeturnedon

orwokenupbyanetworkmessage.Themessageisusuallysentbyaprogramrunningonanother

computeronthesamelocalareanetwork.

2ThinkCentreM83,M93/pUserGuide

•WakeonRing

WakeonRing,sometimesreferredtoasWakeonModem,isaspecicationthatallowssupported

computersanddevicestoresumefromsleeporhibernationmode.

•WindowsManagementInstrumentation(WMI)

WindowsManagementInstrumentationisasetofextensionstotheWindowsDriverModel.Itprovidesan

operatingsysteminterfacethroughwhichinstrumentedcomponentsprovideinformationandnotication.

Input/Output(I/O)features

•9-pinserialport(onestandardandoneoptional)

•EightUniversalSerialBus(USB)connectors(twoonthefrontpanelandsixontherearpanel)

•OneEthernetconnector

•OnePersonalSystem/2(PS/2)keyboardconnector(optional)

•OnePS/2mouseconnector(optional)

•OneVGAmonitorconnector

•Threeaudioconnectorsontherearpanel(audioline-inconnector,audioline-outconnector,and

microphoneconnector)

•Twoaudioconnectorsonthefrontpanel(microphoneconnectorandheadphoneconnector)

•TwoDisplayPortconnectors

Formoreinformation,see“Locatingconnectors,controls,andindicatorsonthefrontofyourcomputer”on

page10and“Locatingconnectorsontherearofyourcomputer”onpage10.

Expansion

•OnePCIcardslot(availableinThinkCentre®M93/pcomputers)

•OnePCIExpressx1cardslot

•OnePCIExpressx16graphicscardslot

•OnePCIExpresscardslot(physicallinkwidthx16;negotiablelinkwidthx4,x1)

•Twoharddiskdrivebays

•Twoopticaldrivebays

Formoreinformation,see“Locatinginternaldrives”onpage17and“Locatingpartsonthesystemboard”

onpage14.

Powersupply

Yourcomputercomeswithoneofthefollowingtypesofpowersupply:

•280-wattautomaticvoltage-sensingpowersupply

•320-wattautomaticvoltage-sensingpowersupply

Securityfeatures

•Abilitytoenableordisableadevice

•AbilitytoenableordisableUSBconnectorsindividually

•ComputraceAgentsoftwareembeddedinrmware

•Coverpresenceswitch(alsocalledintrusionswitch)

•Keyboardwithngerprintreader(shippedwithsomemodels)

Chapter1.Productoverview3

•Power-onpassword(POP),administratorpassword,andharddiskdrivepasswordtodeterunauthorized

useofyourcomputer

•SupportforaKensington-stylecablelock

•Supportforapadlock

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•TrustedPlatformModule(TPM)

Formoreinformation,seeChapter4“Security”onpage29.

Preinstalledsoftwareprograms

Yourcomputerispreinstalledwithsoftwareprogramstohelpyouworkmoreeasilyandsecurely.Formore

information,see“Lenovoprograms”onpage5.

Preinstalledoperatingsystem

Yourcomputerispreinstalledwithoneofthefollowingoperatingsystems:

•Windows7operatingsystem

•Windows8operatingsystem

Operatingsystem(s),certiedortestedforcompatibility1(variesbymodeltype)

•Linux®

1.Theoperatingsystem(s)listedherearebeingcertiedortestedforcompatibilityatthetimethispublicationgoesto

press.AdditionaloperatingsystemsmightbeidentiedbyLenovoascompatiblewithyourcomputerfollowingthe

publicationofthismanual.Thislistissubjecttochange.Todetermineifanoperatingsystemhasbeencertiedor

testedforcompatibility,checktheWebsiteoftheoperatingsystemvendor.

4ThinkCentreM83,M93/pUserGuide

Specications

Thissectionliststhephysicalspecicationsforyourcomputer.

Dimensions

Width:175mm(6.89inches)

Height:414mm(16.30inches)

Depth:442mm(17.40inches)

Weight

Maximumcongurationasshipped:11.2kg(24.69lb)

Environment

•Airtemperature:

Operating:10°Cto35°C(50°Fto95°F)

Storageinoriginalshippingpackage:-40°Cto60°C(-40°Fto140°F)

Storagewithoutpackage:-10°Cto60°C(14°Fto140°F)

•Humidity:

Operating:20%to80%(non-condensing)

Storage:20%to90%(non-condensing)

•Altitude:

Operating:-15.2to3048m(-50to10000ft)

Storage:-15.2to10668m(-50to35000ft)

Electricalinput

•Inputvoltage:

–Lowrange:

Minimum:100Vac

Maximum:127Vac

Inputfrequencyrange:50/60Hz

–Highrange:

Minimum:200Vac

Maximum:240Vac

Inputfrequencyrange:50/60Hz

Lenovoprograms

YourcomputercomeswithLenovoprogramstohelpyouworkmoreeasilyandsecurely.Dependingon

theWindowsoperatingsystempreinstalled,theprogramsmightvary.

AccessingLenovoprogramsontheWindows7operatingsystem

OntheWindows7operatingsystem,youcanaccessLenovoprogramsfromeithertheLenovo

ThinkVantage®ToolsprogramorfromControlPanel.

AccessingLenovoprogramsfromtheLenovoThinkVantageToolsprogram

ToaccessLenovoprogramsfromtheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙

LenovoThinkVantageTools.Thendouble-clickaprogramicontoaccesstheprogram.

Chapter1.Productoverview5

Note:IfaprogramiconintheLenovoThinkVantageToolsprogramnavigationwindowisdimmed,it

indicatesthatyouneedtoinstalltheprogrammanually.Toinstalltheprogrammanually,double-clickthe

programicon.Then,followtheinstructionsonthescreen.Whentheinstallationprocesscompletes,the

programiconwillbeactivated.

Table1.ProgramsintheLenovoThinkVantageToolsprogram

ProgramIconname

CommunicationsUtilityWebConferencing

FingerprintSoftwareFingerprintReader

LenovoSolutionCenterSystemHealthandDiagnostics

PasswordManagerPasswordVault

PowerManagerPowerControls

RecoveryMediaFactoryRecoveryDisks

RescueandRecovery®EnhancedBackupandRestore

SimpleTapSimpleTap

SystemUpdateUpdateandDrivers

ViewManagementUtilityScreenLayout

Note:Dependingonyourcomputermodel,someoftheprogramsmightnotbeavailable.

AccessingLenovoprogramsfromControlPanel

ToaccessLenovoprogramsfromControlPanel,clickStart➙ControlPanel.Thendependingonthe

programyouwanttoaccess,clickthecorrespondingsectionandthenclickthecorrespondinggreentext.

Note:IfyoudonotndtheprogramyouneedinControlPanel,opentheLenovoThinkVantageTools

programnavigationwindowanddouble-clickthedimmedicontoinstalltheprogramyouneed.Then,

followtheinstructionsonthescreen.Whentheinstallationprocesscompletes,theprogramiconwillbe

activated,andyoucanndtheprograminControlPanel.

TheprogramsandthecorrespondingsectionsandgreentextsinControlPanelarelistedinthefollowing

table.

Table2.ProgramsinControlPanel

ProgramControlPanelsectionGreentextinControlPanel

CommunicationsUtilityHardwareandSoundLenovo-WebConferencing

FingerprintSoftwareSystemandSecurity

HardwareandSound

Lenovo-FingerprintReader

LenovoSolutionCenterSystemandSecurityLenovo-SystemHealthand

Diagnostics

PasswordManagerSystemandSecurity

UserAccountsandFamilySafety

Lenovo-PasswordVault

PowerManagerHardwareandSound

SystemandSecurity

Lenovo-PowerControls

RecoveryMediaSystemandSecurityLenovo-FactoryRecoveryDisks

RescueandRecoverySystemandSecurityLenovo-EnhancedBackupand

Restore

SimpleTapProgramsLenovo’sSimpleTap

6ThinkCentreM83,M93/pUserGuide

Table2.ProgramsinControlPanel(continued)

ProgramControlPanelsectionGreentextinControlPanel

SystemUpdateSystemandSecurityLenovo-UpdateandDrivers

ViewManagementUtilitySystemandSecurityLenovoViewManagementUtility

Note:Dependingonyourcomputermodel,someoftheprogramsmightnotbeavailable.

AccessingLenovoprogramsontheWindows8operatingsystem

IfyourcomputerispreinstalledwiththeWindows8operatingsystem,youcanaccessLenovoprogramsby

doingeitherofthefollowing:

•ClicktheLenovoQuickLaunchiconfromthetaskbar.Alistofprogramsisdisplayed.ClickaLenovo

programtolaunchit.Ifadesiredprogramisnotinthelist,clicktheplusicon+.

•PresstheWindowskeytogototheStartscreen.ClickaLenovoprogramtolaunchit.Ifyoucannotnd

theprogramyouneed,movethepointertothebottom-rightcornerofthescreentodisplaythecharms.

ThenclicktheSearchcharmtosearchforthedesiredprogram.

YourcomputersupportsthefollowingLenovoprograms:

•FingerprintSoftware

•LenovoCompanion

•LenovoQuickLaunch

•LenovoQuickSnip

•LenovoSettings

•LenovoSolutionCenter

•LenovoSupport

•PasswordManager

•SystemUpdate

AnintroductiontoLenovoprograms

ThistopicprovidesabriefintroductiontosomeLenovoprograms.

Note:Dependingonyourcomputermodel,someoftheprogramsmightnotbeavailable.

•CommunicationsUtility

TheCommunicationsUtilityprogramprovidesacentrallocationforintegratedcameraandmicrophone

settings.ItcontrolsadvancedsettingsfortheintegratedmicrophoneandcameratooptimizeWeb

conferencingandVoiceoverIP(VOIP)experience.

•FingerprintSoftware

Theintegratedngerprintreaderprovidedonsomekeyboardsenablesyoutoenrollyourngerprint

andassociateitwithyourpower-onpassword,harddiskpassword,andWindowspassword.Asa

result,ngerprintauthenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.A

ngerprintreaderkeyboardisavailablewithselectcomputersorcanbepurchasedforcomputersthat

supportthisoption.

•LenovoCloudStorage

TheLenovoCloudStorageprogramisacloudstoragesolutionthatenablesyoutostoreyourles,such

asdocumentsandpictures,onaserver.YoucanaccessthestoredlesthroughtheInternetfrom

Chapter1.Productoverview7

differentdevicessuchaspersonalcomputers,smartphones,ortablets.Formoreinformationaboutthe

LenovoCloudStorageprogram,gotohttp://www.lenovo.com/cloud.

•LenovoCompanion

ThroughtheLenovoCompanionprogram,youcangettheinformationabouttheaccessoriesforyour

computer,viewblogsandarticlesaboutyourcomputer,andcheckforotherrecommendedprograms.

•LenovoQuickLaunch

TheLenovoQuickLaunchprogramprovidesyouwithquickaccesstoprogramsinstalledonyour

computer,includingLenovoprograms,Microsoftprograms,andotherthirdpartyprograms.

•LenovoQuickSnip

TheLenovoQuickSnipprogramprovidesyouwithaquickandeasywaytocaptureandshareyour

experience.Itenablesyoutograbascreenshot,snipandsavethescreenshot,anduseitinother

applications.

•LenovoSettings

UsetheLenovoSettingsprogramtoenhanceyourcomputingexperiencebyturningyourcomputerintoa

portablehotspot,conguringcameraandaudiosettings,optimizingyourpowerplansettings,and

creatingandmanagingmultiplenetworkproles.

•LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It

combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along

withhintsandtipsformaximumsystemperformance.

•LenovoSupport

TheLenovoSupportprogramenablesyoutoregisteryourcomputerwithLenovo,checkthecomputer

healthconditionandbatterystatus,downloadandviewusermanualsforyourcomputer,getthewarranty

informationofyourcomputer,andexplorehelpandsupportinformation.

•LenovoThinkVantageTools

TheLenovoThinkVantageToolsprogramguidesyoutoahostofinformationsourcesandprovideseasy

accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.

•LenovoWelcome

TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeaturesofLenovoandguides

youthroughafewimportantsetuptaskstohelpyoumakethemostofyourcomputer.

•PasswordManager

ThePasswordManagerprogramautomaticallycapturesandllsinauthenticationinformationfor

WindowsprogramsandWebsites.

•PowerManager

ThePowerManagerprogramprovidesconvenient,exible,andcompletepowermanagementforyour

computer.Itenablesyoutoadjustyourcomputerpowersettingstoachievethebestbalancebetween

performanceandpowersaving.

•RecoveryMedia

TheRecoveryMediaprogramenablesyoutorestorethecontentsoftheharddiskdrivetothefactory

defaultsettings.

•RescueandRecovery

TheRescueandRecoveryprogramisaone-buttonrecoveryandrestoresolutionthatincludesasetof

self-recoverytoolstohelpyoudiagnosecomputerproblems,gethelp,andrecoverfromsystemcrashes,

evenifyoucannotstarttheWindowsoperatingsystem.

•SimpleTap

8ThinkCentreM83,M93/pUserGuide

TheSimpleTapprogramprovidesyouwithaquickwaytocustomizesomebasiccomputersettingssuch

asmutingthespeakers,adjustingthevolume,lockingthecomputeroperatingsystem,launchinga

program,openingaWebpage,openingale,andsoon.YoualsocanusetheSimpleTapprogramto

accesstheLenovoAppShop,fromwhichyoucandownloadvariousapplicationsandcomputersoftware.

TostarttheSimpleTapprograminaquickway,doanyofthefollowing:

–ClicktheredSimpleTaplaunchpointonthedesktop.Theredlaunchpointisavailableonthedesktop

afteryouhavelaunchedtheSimpleTapprogramforthersttime.

–PresstheblueThinkVantagebuttonifyourkeyboardhasone.

Note:TheSimpleTapprogramisonlyavailableoncertainmodelspreinstalledwiththeWindows7

operatingsystem.IfyourWindows7modelisnotpreinstalledwiththeSimpleTapprogram,youcan

downloaditfromhttp://www.lenovo.com/support.

•SystemUpdate

TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-datebydownloading

andinstallingsoftwareupdatepackages(Lenovoprograms,devicedrivers,UEFIBIOSupdates,and

otherthirdpartyprograms).

•ViewManagementUtility

TheViewManagementUtilityprogramenablesyoutoeasilyorganizeyouropenwindows.Itdividesyour

screenintomultiplepartsandthenresizesandpositionsopenwindowsintodifferentpartstomakethe

bestuseofyourdesktop.Theprogramalsoisabletoworkacrossmultiplemonitorstoimproveyour

productivity.

Locations

Thissectionprovidesinformationtohelpyoulocatetheconnectorsonthefrontandrearofyourcomputer,

partsonthesystemboard,andcomponentsandinternaldrivesinyourcomputer.

Note:Thecomponentsinyourcomputermightlookslightlydifferentfromtheillustrations.

Chapter1.Productoverview9

Locatingconnectors,controls,andindicatorsonthefrontofyour

computer

Figure1“Frontconnector,control,andindicatorlocations”onpage10showsthelocationsofthe

connectors,controls,andindicatorsonthefrontofyourcomputer.

1 2

Figure1.Frontconnector,control,andindicatorlocations

1Harddiskdriveactivityindicator5USB3.0connector(USBport1)

2Powerindicator6Headphoneconnector

3Powerbutton7Microphoneconnector

4Opticaldriveeject/closebutton8USB3.0connector(USBport2)

Locatingconnectorsontherearofyourcomputer

•Figure2“ThinkCentreM93/prearconnectorlocations”onpage11showsthelocationsoftheconnectors

ontherearofThinkCentreM93/pcomputer.Someconnectorsontherearofyourcomputerare

color-codedtohelpyoudeterminewheretoconnectthecablesonyourcomputer.

•Figure3“ThinkCentreM83rearconnectorlocations”onpage12showsthelocationsoftheconnectors

ontherearofThinkCentreM83computer.Someconnectorsontherearofyourcomputerarecolor-coded

tohelpyoudeterminewheretoconnectthecablesonyourcomputer.

10ThinkCentreM83,M93/pUserGuide

56 7 8

3 4

HDMI

5678

Figure2.ThinkCentreM93/prearconnectorlocations

1Powercordconnector11Audioline-outconnector

2Serialport112Audioline-inconnector

3VGAmonitorconnector13PCIExpressx16graphicscardslot

4DisplayPortconnectors(2)14PCIExpressx1cardslot

5PS/2keyboardandmouseconnectors

(optional)

15PCIExpresscardslot(physicallinkwidthx16;negotiablelink

widthx4,x1)

6USB3.0connectors(USBports5and6)16PCIcardslot

7USB3.0connectors(USBports7and8)17Cable-lockslots(2)

8USB2.0connectors(USBports3and4)18Optionalserialport(serialport2)

9Ethernetconnector19Security-lockslot

10Microphoneconnector

Chapter1.Productoverview11

56 7 8

3 4

HDMI

5678

Figure3.ThinkCentreM83rearconnectorlocations

1Powercordconnector10Microphoneconnector

2Serialport111Audioline-outconnector

3VGAmonitorconnector12Audioline-inconnector

4DisplayPortconnectors(2)13PCIExpressx16graphicscardslot

5PS/2keyboardandmouseconnectors

(optional)

14PCIExpressx1cardslot

6USB3.0connectors(USBports5and6)15PCIExpresscardslot(physicallinkwidthx16;negotiablelink

widthx4,x1)

7USB2.0connectors(USBports7and8)16Cable-lockslots(2)

8USB2.0connectors(USBports3and4)17Optionalserialport(serialport2)

9Ethernetconnector18Security-lockslot

ConnectorDescription

Audioline-inconnectorUsedtoreceiveaudiosignalsfromanexternalaudiodevice,suchasastereo

system.Whenyouattachanexternalaudiodevice,acableisconnectedbetween

theaudioline-outconnectorofthedeviceandtheaudioline-inconnectorofthe

computer.

Audioline-outconnectorUsedtosendaudiosignalsfromthecomputertoexternaldevices,suchaspowered

stereospeakers(speakerswithbuilt-inampliers),headphones,multimedia

keyboards,ortheaudioline-inconnectoronastereosystemorotherexternal

recordingdevice.

DisplayPortconnectorUsedtoattachahigh-performancemonitor,adirect-drivemonitor,orotherdevices

thatuseaDisplayPortconnector.

12ThinkCentreM83,M93/pUserGuide

ConnectorDescription

EthernetconnectorUsedtoattachanEthernetcableforalocalareanetwork(LAN).

Note:TooperatethecomputerwithinFCCClassBlimits,useaCategory5Ethernet

cable.

MicrophoneconnectorUsedtoattachamicrophonetoyourcomputerwhenyouwanttorecordsoundorif

youusespeech-recognitionsoftware.

PS/2keyboardconnector

(optional)

UsedtoattachakeyboardthatusesaPS/2keyboardconnector.

PS/2mouseconnector

(optional)

Usedtoattachamouse,atrackball,orotherpointingdevicesthatuseaPS/2

mouseconnector.

SerialportUsedtoattachanexternalmodem,aserialprinter,orotherdevicesthatusea

9-pinserialport.

USBconnectorUsedtoattachadevicethatrequiresaUSBconnector,suchasaUSBkeyboard,a

USBmouse,aUSBscanner,oraUSBprinter.IfyouhavemorethaneightUSB

devices,youcanpurchaseaUSBhub,whichyoucanusetoconnectadditional

USBdevices.

VGAmonitorconnectorUsedtoattachaVGAmonitororotherdevicesthatuseaVGAmonitorconnector.

Chapter1.Productoverview13

Locatingcomponents

Figure4“Componentlocations”onpage14showsthelocationsofthevariouscomponentsinyour

computer.Toremovethecomputercover,see“Removingthecomputercover”onpage36.

Figure4.Componentlocations

1Heatsinkandfanassembly9Secondaryharddiskdrivebay

2Memorymodules10Primaryharddiskdrive

3Opticaldrive11PCIcard(availableinThinkCentre®M93/pcomputers)

4FrontaudioandUSBassembly12Coverpresenceswitch(intrusionswitch)(availableinsome

models)

5Thermalsensor13Rearfanassembly

6Internalspeaker(availableinsomemodels)14Powersupplyassembly

7Frontfanassembly(availableinsomemodels)15Microprocessor

8Secondaryharddiskdrive(availableinsome

models)

Locatingpartsonthesystemboard

•Figure5“ThinkCentreM93/psystemboardpartlocations”onpage15showsthelocationsofthepartson

thesystemboardofThinkCentreM93/pcomputer.

•Figure6“ThinkCentreM83systemboardpartlocations”onpage16showsthelocationsofthepartson

thesystemboardofThinkCentreM83computer.

14ThinkCentreM83,M93/pUserGuide

Figure5.ThinkCentreM93/psystemboardpartlocations

1PS/2keyboardandmouseconnector16Powerfanconnector

24-pinpowerconnector17Frontpanelconnector

3Microprocessor18FrontUSBconnector2(forconnectingUSBports1and2

onthefrontbezel)

4Microprocessorfanconnector19FrontUSBconnector1(forconnectingadditionalUSB

devices)

5Memoryslot1(DIMM1)20ClearCMOS(ComplementaryMetalOxideSemiconductor)

/Recoveryjumper

6Memoryslot2(DIMM2)21Serial(COM2)connector

7Memoryslot3(DIMM3)22Internalspeakerconnector

8Memoryslot4(DIMM4)23Frontaudioconnector

9Thermalsensorconnector24PCIcardslot

10Harddiskdrivefanconnector25PCIExpresscardslot(physicallinkwidthx16;negotiable

linkwidthx4,x1)

114-pinpowerconnectors(2)26PCIExpressx1cardslot

1214-pinpowerconnector27PCIExpressx16graphicscardslot

13eSATAconnector28Systemfanconnector

14Parallelconnector29Coverpresenceswitchconnector(intrusionswitch

connector)

15SATA3.0connectors(3)30Battery

Chapter1.Productoverview15

17181920212223

Figure6.ThinkCentreM83systemboardpartlocations

1PS/2keyboardandmouseconnector16Powerfanconnector

24-pinpowerconnector17Frontpanelconnector

3Microprocessor18FrontUSBconnector2(forconnectingUSBports1and2

onthefrontbezel)

4Microprocessorfanconnector19FrontUSBconnector1(forconnectingadditionalUSB

devices)

5Memoryslot1(DIMM1)20ClearCMOS(ComplementaryMetalOxideSemiconductor)

/Recoveryjumper

6Memoryslot2(DIMM2)21Serial(COM2)connector

7Memoryslot3(DIMM3)22Internalspeakerconnector

8Memoryslot4(DIMM4)23Frontaudioconnector

9Thermalsensorconnector24PCIExpresscardslot(physicallinkwidthx16;negotiable

linkwidthx4,x1)

10Harddiskdrivefanconnector25PCIExpressx1cardslot

114-pinpowerconnectors(2)26PCIExpressx16graphicscardslot

1214-pinpowerconnector27Systemfanconnector

13eSATAconnector28Coverpresenceswitchconnector(intrusionswitch

connector)

14Parallelconnector29Battery

15SATA3.0connectors(3)

16ThinkCentreM83,M93/pUserGuide

Locatinginternaldrives

Internaldrivesaredevicesthatyourcomputerusestoreadandstoredata.Youcanadddrivestoyour

computertoincreasestoragecapacityandenableyourcomputertoreadothertypesofmedia.Internal

drivesareinstalledinbays.

Wheninstallingorreplacinganinternaldrive,itisimportanttonotethetypeandsizeofthedrivethatyou

caninstallorreplaceineachbayandcorrectlyconnectthecablestothedriveinstalled.Refertothe

appropriatesectionin“Installingorreplacinghardware”onpage35forinstructionsonhowtoinstallor

replaceinternaldrivesforyourcomputer.

Figure7“Drivebaylocations”onpage17showsthelocationsofthedrivebays.

Figure7.Drivebaylocations

1Bay1-Primaryopticaldrivebay(withanopticaldriveavailableinsomemodels)

2Bay2-Secondaryopticaldrivebay

3Bay3-CardreaderdrivebayormSATAsolid-statedrivebay

4Bay4-PrimarySATAharddiskdrivebay(forinstallinga3.5-inchSATAharddiskdriveora2.5-inchSATA

solid-statedrive)

5Bay5-SecondarySATAharddiskdrivebay(forinstallinga3.5-inchSATAharddiskdriveora2.5-inchSATA

solid-statedrive)

Chapter1.Productoverview17

Machinetypeandmodellabel

Themachinetypeandmodellabelidentiesyourcomputer.WhenyoucontactLenovoforhelp,themachine

typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.

Thefollowingisasampleofthemachinetypeandmodellabel.

6 7 8

HDMI

3 4

56 7 8

5678

3 4

Machine Type: XXXX

Model Number: XXX

Figure8.Machinetypeandmodellabel

18ThinkCentreM83,M93/pUserGuide

Chapter2.Usingyourcomputer

Thischapterprovidesinformationonusingsomeofthecomputercomponents.

Frequentlyaskedquestions

Thefollowingareafewtipsthatwillhelpyouoptimizetheuseofyourcomputer.

CanIgetmyuserguideinanotherlanguage?

TheuserguideisavailableinvariouslanguagesontheLenovoSupportWebsiteat:

http://www.lenovo.com/ThinkCentreUserGuides

Wherearemyrecoverydiscs?

Lenovoprovidesaprogramthatenablesyoutocreaterecoverydiscs.Fordetailsaboutcreatingrecovery

discs,see“Creatingrecoverymedia”onpage98.

Additionally,incaseofaharddiskfailure,youcanorderProductRecoverydiscsfromtheLenovoCustomer

SupportCenter.ForinformationaboutcontactingtheCustomerSupportCenter,seeChapter11“Getting

information,help,andservice”onpage135.BeforeusingtheProductRecoverydiscs,refertothe

documentationthatcomeswiththediscs.

Attention:AProductRecoverydiscpackagemightcontainmultiplediscs.Makesureyouhaveallofthe

discsreadybeforestartingtherecoveryprocess.Duringtherecoveryprocess,youmightbeprompted

tochangediscs.

WherecanIndhelpabouttheWindowsoperatingsystem?

TheWindowsHelpandSupportinformationsystemprovidesyouwithdetailedinformationaboutusingthe

Windowsoperatingsystemtohelpyougetthemostofyourcomputer.ToaccesstheWindowsHelpand

Supportinformationsystem,dooneofthefollowing:

•OntheWindows7operatingsystem,clickStart➙HelpandSupport.

•OntheWindows8operatingsystem,moveyourcursortothetop-rightorbottom-rightcornerofthe

screentodisplaythecharms.ThenclickSettings➙Help.

AccessingControlPanelontheWindows8operatingsystem

OntheWindowsoperatingsystem,youcanviewandchangecomputersettingsthroughControlPanel.To

accessControlPanelontheWindows8operatingsystem,dooneofthefollowing:

•Fromthedesktop

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.

2.ClickSettings.

3.ClickControlPanel.

•FromtheStartscreen

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.

2.ClickSearch.

3.OntheAppsscreen,scrolltotherightside,andclickControlPanelintheWindowsSystemsection.

©CopyrightLenovo201319

Usingthekeyboard

Dependingonyourmodel,yourcomputercomeswitheitherastandardkeyboardorangerprintreader

keyboard.TheMicrosoftWindowsshortcutkeysareprovidedonbothkeyboardtypes.

Thissectionprovidesinformationaboutthefollowingtopics:

•“UsingWindowsshortcutkeys”onpage20

•“UsingtheblueThinkVantagebutton”onpage20

•“Usingangerprintreader”onpage20

UsingWindowsshortcutkeys

Boththestandardkeyboardandthengerprintreaderkeyboardprovidethreekeysyoucanusewithyour

MicrosoftWindowsoperatingsystem.

•ThetwoWindowslogokeysarelocatedbesidetheAltkeyoneithersideofthespacebar.Theyfeature

theWindowslogo.OntheWindows7operatingsystem,presstheWindowskeytoopentheStartmenu.

OntheWindows8operatingsystem,presstheWindowskeytoswitchbetweenthecurrentworkspace

andtheStartscreen.ThestyleoftheWindowslogovariesdependingonthekeyboardtype.

•Thecontext-menukeyislocatednexttotheCtrlkeyontherightsideoftheSpacebar.Pressingthe

context-menukeyopensthecontextmenufortheactiveprogram,icon,orobject.

Note:YoucanusethemouseortheUpandDownarrowkeystohighlightmenuselections.OntheWindows

7operatingsystem,youcanclosetheStartmenuorthecontextmenubyclickingthemouseorpressingEsc.

UsingtheblueThinkVantagebutton

SomekeyboardshaveablueThinkVantagebuttonthatyoucanusetoopenacomprehensiveon-boardhelp

andinformationcenterfromLenovo.PressingtheblueThinkVantagebuttonopenstheSimpleTapprogram

ontheWindows7operatingsystemortheLenovoPCDeviceExperienceprogramontheWindows8

operatingsystem.

Usingangerprintreader

Somecomputersmightcomewithakeyboardthathasangerprintreader.Formoreinformationaboutthe

ngerprintreader,see“AnintroductiontoLenovoprograms”onpage7.

ToopentheThinkVantageFingerprintSoftwareprogramandusethengerprintreader,see“Lenovo

programs”onpage5.

Followtheinstructionsonthescreen.Foradditionalinformation,refertotheThinkVantageFingerprint

Softwarehelpsystem.

20ThinkCentreM83,M93/pUserGuide

Usingthewheelmouse

Thewheelmousehasthefollowingcontrols:

1PrimarymousebuttonUsethisbuttontoselectorstartaprogramormenuitem.

2WheelUsethewheeltocontrolthescrollingactionofthemouse.Thedirectioninwhichyou

rotatethewheelcontrolsthedirectionofthescrollingaction.

3SecondarymousebuttonUsethisbuttontodisplayamenufortheactiveprogram,icon,orobject.

Youcanswitchthefunctionoftheprimaryandsecondarymousebuttonsandchangeotherdefaultbehavior

throughthemousepropertiesfunctionintheWindowsControlPanel.

Adjustingaudio

Soundisanimportantpartofthecomputerexperience.Yourcomputerhasadigitalaudiocontrollerbuilt

intothesystemboard.Somemodelsalsohaveahigh-performanceaudioadapterinstalledinoneofthePCI

cardslots.

Aboutyourcomputeraudio

Ifafactory-installed,high-performanceaudioadapterisinstalledinyourcomputer,thesystem-board

audioconnectorsontherearofthecomputeraretypicallydisabled;usetheconnectorsprovidedonthe

audioadapter.

Eachaudiosolutionprovidesatleastthreeaudioconnectors:audioline-inconnector,audioline-out

connector,andMicrophoneconnector.Onsomemodels,afourthconnectorisprovidedfortheattachment

ofunpoweredstereospeakers(speakersthatdonotrequireanacpowersource).Theaudioadapter

providesyouwiththeabilitytorecordandplaybacksoundandmusic,aswellastoenjoysoundwith

multimediaapplicationsandworkwithspeech-recognitionsoftware.

Optionally,youcanconnectasetofpoweredstereospeakerstotheaudioline-outconnectortoenjoy

bettersoundwithmultimediaapplications.

Settingthevolumefromthedesktop

Thedesktopvolumecontrolisaccessiblethroughthevolumeiconinthetaskbar,whichislocatedatthe

bottom-rightcorneroftheWindowsdesktop.Clickthevolumeiconandmovethesliderupordownto

controlthevolume,orclicktheMuteicontoturntheaudiooff.Ifthevolumeiconisnotinthetaskbar,see

“Addingthevolumeicontothetaskbar”onpage21.

Addingthevolumeicontothetaskbar

ToaddthevolumeicontothetaskbarontheWindows7operatingsystem,dothefollowing:

Chapter2.Usingyourcomputer21

1.FromtheWindowsdesktop,clickStart➙ControlPanel➙AppearanceandPersonalization.

2.IntheTaskbarandStartMenusection,clickCustomizeiconsonthetaskbar.

3.ClickTurnsystemiconsonoroffandchangethevolumebehaviorsfromOfftoOn.

4.ClickOKtosavethenewsettings.

ToaddthevolumeicontothetaskbarontheWindows8operatingsystem,dothefollowing:

1.OpenControlPanel,andclickAppearanceandPersonalization.

2.IntheTaskbarsection,clickCustomizeiconsonthetaskbar.

3.ClickTurnsystemiconsonoroffandchangethevolumebehaviorsfromOfftoOn.

4.ClickOKtosavethenewsettings.

SettingthevolumefromControlPanel

YoucansetthecomputervolumefromControlPanel.TosetthecomputervolumefromControlPanel,

dothefollowing:

1.OntheWindows7operatingsystem,clickStart➙ControlPanel➙HardwareandSound.Onthe

Windows8operatingsystem,openControlPanel,andclickHardwareandSound.

2.IntheSoundsection,clickAdjustsystemvolume.

3.Movetheslidersupordowntoraiseorlowerthevolumeofyourcomputer.

UsingCDsandDVDs

YourcomputermighthaveaDVDROMdriveorrecordableDVDdriveinstalled.DVDdrivesuse

industry-standard,12cm(4.75-inch)CDmediaorDVDmedia.IfyourcomputercomeswithaDVDdrive,

thedrivecanreadDVD-ROMdiscs,DVD-Rdiscs,DVD-RAMdiscs,DVD-RWdiscs,andalltypesofCDs,

suchasCD-ROMdiscs,CD-RWdiscs,CD-Rdiscs,andaudioCDs.IfyouhavearecordableDVDdrive,

itcanalsorecordonDVD-Rdiscs,DVD-RWdiscs,typeIIDVD-RAMdiscs,CD-RWstandardandhigh

speeddiscs,andCD-Rdiscs.

FollowtheseguidelineswhenusingtheDVDdrive:

•Donotplacethecomputerinalocationwherethedriveisexposedtothefollowing:

–Hightemperature

–Highhumidity

–Excessivedust

–Excessivevibrationorsuddenshock

–Aninclinedsurface

–Directsunlight

•DonotinsertanyobjectotherthanaCDorDVDintothedrive.

•Beforemovingthecomputer,removetheCDorDVDfromthedrive.

HandlingandstoringCDandDVDmedia

CDandDVDmediaaredurableandreliable,buttheydorequiresomecareandspecialhandling.When

handlingandstoringaCDorDVD,followtheseguidelines:

•Holdthediscbyitsedges.Donottouchthesurfaceofthesidethatisnotlabeled.

•Toremovedustorngerprints,wipethediscwithaclean,softclothfromthecentertotheoutside.Wiping

thediscinacirculardirectionmightcauselossofdata.

22ThinkCentreM83,M93/pUserGuide

•Donotwriteorstickpaperonthedisc.

•Donotscratchormarkthedisc.

•Donotplaceorstorethediscindirectsunlight.

•Donotusebenzene,thinners,orothercleanerstocleanthedisc.

•Donotdroporbendthedisc.

•Donotinsertdamageddiscsintothedrive.Warped,scratched,ordirtydiscscandamagethedrive.

PlayingaCDorDVD

IfyourcomputercomeswithaDVDdrive,youcanlistentoaudioCDsorwatchDVDmovies.Toplaya

CDorDVD,dothefollowing:

1.PresstheEject/LoadbuttonontheDVDdrivetoopenthetray.

2.Withthetrayfullyextended,inserttheCDorDVDintothetray.SomeDVDdriveshaveasnaphubinthe

centerofthetray.Ifyourdrivehasasnaphub,supportthetraywithonehandandthenpushonthe

centeroftheCDorDVDuntilitsnapsintoplace.

3.PresstheEject/Loadbuttonagainorgentlypushthetrayforwardtoclosethetray.TheCDorDVD

playerprogramstartsautomatically.Foradditionalinformation,refertotheCDorDVDplayerprogram

helpsystem.

ToremoveaCDorDVDfromtheDVDdrive,dothefollowing:

1.Withthecomputeron,presstheEject/Loadbutton.Whenthetrayslidesoutautomatically,carefully

removethedisc.

2.ClosethetraybypressingtheEject/Loadbuttonorbygentlypushingthetrayforward.

Note:IfthetraydoesnotslideoutofthedrivewhenyoupresstheEject/Loadbutton,insertastraightened

paperclipintotheemergency-ejectholelocatedonthefrontoftheDVDdrive.Besurethedriveispowered

offwhenusingtheemergencyeject.UsetheEject/Loadbuttoninsteadoftheemergencyejectexcept

inanemergency.

RecordingaCDorDVD

IfyourcomputercomeswitharecordableDVDdrive,youcanusethedrivetorecordCDsorDVDs.

TorecordaCDorDVD,dooneofthefollowing:

•OntheWindows7operatingsystem,youhaveeithertheCorelDVDMovieFactoryLenovoEditionprogram

orthePower2Goprograminstalledonyourcomputer.

–ToruntheCorelDVDMovieFactoryLenovoEditionprogram,clickStart➙AllPrograms➙Corel

DVDMovieFactoryLenovoEdition➙CorelDVDMovieFactoryLenovoEdition.Followthe

instructionsonthescreen.

–TorunthePower2Goprogram,clickStart➙AllPrograms➙PowerDVDCreate➙Power2Go.

Followtheinstructionsonthescreen.

•OntheWindows8operatingsystem,runthePower2Goprogrambydoingthefollowing:

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Then

clickSearchandtypePower2Go.

2.ClickPower2Gointheleftpaneltoopentheprogram.

3.Followtheinstructionsonthescreen.

YoualsocanuseWindowsMedia®PlayertorecordCDsanddataDVDs.Formoreinformation,see“Help

andSupport”onpage135.

Chapter2.Usingyourcomputer23

24ThinkCentreM83,M93/pUserGuide

Chapter3.Youandyourcomputer

Thischapterprovidesinformationaboutaccessibility,comfort,andrelocatingyourcomputertoother

countriesorregions.

Accessibilityandcomfort

Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.

Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork

thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile

usingyourcomputer.

Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer

equipment,andestablishinghealthyworkhabits.

Lenovoiscommittedtoprovidingpeoplewithdisabilitiesgreateraccesstoinformationandtechnology.

Asaresult,thefollowinginformationprovideswaystohelpusersthathavehearing,vision,andmobility

limitationsgetthemostoutoftheircomputerexperience.

Assistivetechnologiesenableuserstoaccessinformationinthemostappropriateway.Someofthese

technologiesarealreadyprovidedinyouroperatingsystem,otherscanbepurchasedthroughvendors,or

accessedthroughtheWorldWideWeb:

http://www.lenovo.com/healthycomputing

Arrangingyourworkspace

Togetthemostfromyourcomputer,arrangeboththeequipmentyouuseandyourworkareatosuityour

needsandthekindofworkyoudo.Yourcomfortisofforemostimportance,butlightsources,aircirculation,

andthelocationofelectricaloutletscanalsoaffectthewayyouarrangeyourworkspace.

Comfort

Althoughnosingleworkingpositionisidealforeveryone,hereareafewguidelinestohelpyounda

positionthatsuitsyoubest.

Sittinginthesamepositionforalongtimecancausefatigue.Thebackrestandseatofyourchairshould

adjustindependentlyandprovidegoodsupport.Theseatshouldhaveacurvedfronttorelievepressureon

thethighs.Adjusttheseatsothatyourthighsareparalleltotheoorandyourfeetareeitheratonthe

oororonafootrest.

Whenusingthekeyboard,keepyourforearmsparalleltotheoorandyourwristsinacomfortableposition.

Usealighttouchonthekeyboardandyourhandsandngersrelaxed.Changetheangleofthekeyboard

formaximumcomfortbyadjustingthepositionofthekeyboardfeet.

©CopyrightLenovo201325

Adjustthemonitorsothetopofthescreenisat,orslightlybelow,eyelevel.Placethemonitorata

comfortableviewingdistance,usually51to61cm(20to24inches),andpositionitsoyoucanviewit

withouthavingtotwistyourbody.Also,positionotherequipmentyouuseregularly,suchasthetelephoneor

amouse,withineasyreach.

Glareandlighting

Positionthemonitortominimizeglareandreectionsfromoverheadlights,windows,andotherlightsources.

Reectedlightfromshinysurfacescancauseannoyingreectionsonyourmonitorscreen.Placethe

monitoratrightanglestowindowsandotherlightsources,whenpossible.Reduceoverheadlighting,if

necessary,byturningofflightsorusinglowerwattagebulbs.Ifyouinstallthemonitornearawindow,use

curtainsorblindstoblockthesunlight.Youcanadjustthebrightnessandcontrastcontrolsonthemonitor

astheroomlightingchangesthroughouttheday.

Whereitisimpossibletoavoidreectionsortoadjustthelighting,anantiglarelterplacedoverthescreen

mightbehelpful.However,theseltersmightaffecttheclarityoftheimageonthescreen;trythemonlyafter

youhaveexhaustedothermethodsofreducingglare.

Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen

periodicallyusingasoftclothasdirectedinyourmonitordocumentation.

Aircirculation

Yourcomputerandmonitorproduceheat.Thecomputerhasafanthatpullsinfreshairandforcesouthot

air.Themonitorletshotairescapethroughvents.Blockingtheairventscancauseoverheating,whichmight

resultinamalfunctionordamage.Placethecomputerandmonitorsothatnothingblockstheairvents;

usually,51mm(2inches)ofairspaceissufcient.Also,makesuretheventedairisnotblowingonpeople.

Electricaloutletsandcablelengths

Thelocationofelectricaloutlets,thelengthofpowercordsandcablesthatconnecttothemonitor,printer,

andotherdevicesmightdeterminethenalplacementofyourcomputer.

Whenarrangingyourworkspace:

•Avoidtheuseofextensioncords.Whenpossible,plugthecomputerpowercorddirectlyintoanelectrical

outlet.

•Keeppowercordsandcablesneatlyroutedawayfromwalkwaysandotherareaswheretheymight

getkickedaccidentally.

Formoreinformationaboutpowercords,see“Powercordsandpoweradapters”onpagevi.

26ThinkCentreM83,M93/pUserGuide

Registeringyourcomputer

Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact

youincaseofarecallorothersevereproblem.AfteryouregisteryourcomputerwithLenovo,youwillreceive

quickerservicewhenyoucallLenovoforhelp.Inaddition,somelocationsofferextendedprivilegesand

servicestoregisteredusers.

ToregisteryourcomputerwithLenovo,dooneofthefollowing:

•Gotohttp://www.lenovo.com/registerandfollowtheinstructionsonthescreentoregisteryourcomputer.

•ConnectyourcomputertotheInternetandregisteryourcomputerthroughapreinstalledregistration

program:

–ForWindows7:ThepreinstalledLenovoProductRegistrationprogramlaunchesautomaticallyafteryou

haveusedyourcomputerforatime.Followtheinstructionsonthescreentoregisteryourcomputer.

–ForWindows8:OpentheLenovoSupportprogram.ThenclickRegistrationandfollowtheinstructions

onthescreentoregisteryourcomputer.

Movingyourcomputertoanothercountryorregion

Whenyoumoveyourcomputertoanothercountryorregion,youmusttakelocalelectricalstandardsinto

consideration.Thissectionprovidesinformationonthefollowing:

•“Replacementpowercords”onpage27

Replacementpowercords

Ifyourelocateyourcomputertoacountryorregionthatusesanelectricaloutletstyledifferentfromthe

typeyouarecurrentlyusing,youwillhavetopurchaseeitherelectricalplugadaptersornewpowercords.

YoucanorderpowercordsdirectlyfromLenovo.

Forpowercordinformationandpartnumbers,goto:

http://www.lenovo.com/powercordnotice

Chapter3.Youandyourcomputer27

28ThinkCentreM83,M93/pUserGuide

Chapter4.Security

Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.

Securityfeatures

Thefollowingsecurityfeaturesareavailableonyourcomputer:

•ComputraceAgentsoftwareembeddedinrmware

TheComputraceAgentsoftwareisanITassetmanagementandcomputertheftrecoverysolution.

Thesoftwaredetectsifchangeshavebeenmadeonthecomputer,suchashardware,software,or

thecomputercall-inlocation.

Note:YoumighthavetopurchaseasubscriptiontoactivatetheComputraceAgentsoftware.

•Coverpresenceswitch(alsocalledintrusionswitch)

Thecoverpresenceswitchpreventsyourcomputerfromloggingintotheoperatingsystemwhenthe

computercoverisnotproperlyinstalledorclosed.Toenablethecoverpresenceswitchconnector

onthesystemboard,tothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage105.

2.SettheAdministratorPassword.See“Setting,changing,anddeletingapassword”onpage106.

3.FromtheSecuritysubmenu,selectChassisIntrusionDetection➙Enabled.Thecoverpresence

switchconnectoronthesystemboardisenabled.

Whenthecoverpresenceswitchdetectsthatyourcomputercoverisnotproperlyinstalledorclosed

whenyouturnonthecomputer,anerrormessagewillbedisplayed.Tobypasstheerrormessageand

logintotheoperatingsystem,dothefollowing:

1.Properlyinstallorcloseyourcomputercover.See“Completingthepartsreplacement”onpage95.

2.PressF1toentertheSetupUtilityprogram.ThenpressF10tosaveandexittheSetupUtility

program.Theerrormessagewillnotbedisplayedagain.

•AbilitytoenableanddisabledevicesandUSBconnectors

Formoreinformation,see“Enablingordisablingadevice”onpage107.

•Integratedngerprintreader(availableonsomemodels)

Dependingonthemodelsofyourcomputer,thekeyboardmayhaveanintegratedngerprintreader.

ByenrollingyourngerprintandassociatingitwithaPower-onPassword,aHardDiskPassword,or

bothpasswordsbeforehand,youcanstartthecomputer,logontothesystem,andentertheSetup

Utilityprogrambyswipingyourngeroverthereader,withouttypingapassword.Thusngerprint

authenticationcanreplacepasswordsandenablesimpleandsecureuseraccess.

•Startupsequencecontrol

Formoreinformation,see“Selectingorchangingthestartupdevicesequence”onpage108.

•Startupwithoutkeyboardormouse

Yourcomputerisabletologintotheoperatingsystemwithoutkeyboardormouseconnected.

•TrustedPlatformModule(TPM)

TrustedPlatformModuleisasecurecryptoprocessorthatcanstorecryptographickeysthatprotect

informationstoredinyourcomputer.

©CopyrightLenovo201329

Lockingthecomputercover

Lockingthecomputercoverhelpspreventunauthorizedpeoplefromgainingaccesstotheinsideofyour

computer.Yourcomputercomeswithapadlockloopsothatthecomputercovercannotberemoved

whenapadlockisinstalled.

Figure9.Lockingthecomputercover

30ThinkCentreM83,M93/pUserGuide

AttachingaKensington-stylecablelock

YoucanuseaKensington-stylecablelocktosecureyourcomputertoadesk,table,orothernon-permanent

xture.Thecablelockattachestothesecurity-lockslotattherearofyourcomputerandisoperatedwitha

keyorcombinationdependingonthetypeselected.Thecablelockalsolocksthebuttonsusedtoopenthe

computercover.Thisisthesametypeoflockusedwithmanynotebookcomputers.Youcanordersucha

cablelockdirectlyfromLenovobysearchingforKensingtonat:

http://www.lenovo.com/support

Figure10.AttachingaKensington-stylecablelock

Chapter4.Security31

Attachingacablelock

Youcanuseacablelocktosecuredevices,suchasthekeyboardandthemouse,bylockingthedevice

cablestoyourcomputer.Thecablelockattachestothecable-lockslotsontherearofyourcomputer.See

“Locatingconnectorsontherearofyourcomputer”onpage10.

Toinstallacablelock,dothefollowing:

1.Inserttheclip1intothecable-lockslot4.

2.Pullthecablesyouwanttolockthroughthedentsinthecablelock.

3.Presstheclip2intothecable-lockslot3untilitsnapsintoposition.

Figure11.Attachingacablelock

Usingpasswords

YoucansetavarietyofpasswordsthroughtheMicrosoftWindowsoperatingsystemandthroughtheBIOS

ofyourcomputertohelpdeterunauthorizeduseofyourcomputer.

BIOSpasswords

YoucanusetheBIOSSetupUtilityprogramtosetpasswordstopreventunauthorizedaccesstoyour

computeranddata.Thefollowingtypesofpasswordsareavailable:

•Power-OnPassword:WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpassword

eachtimethecomputeristurnedon.Thecomputercannotbeuseduntilthevalidpasswordistyped

in.Formoreinformation,see“Power-OnPassword”onpage106.

32ThinkCentreM83,M93/pUserGuide

•HardDiskPassword:SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataonthehard

diskdrive.WhenaHardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyou

trytoaccesstheharddiskdrive.Formoreinformation,see“HardDiskPassword”onpage106.

•AdministratorPassword:SettinganAdministratorPassworddetersunauthorizedusersfromchanging

congurationsettings.Ifyouareresponsibleformaintainingthecongurationsettingsofseveral

computers,youmightwanttosetanAdministratorPassword.Formoreinformation,see“Administrator

Password”onpage106.

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves

computingsecurity.

Windowspasswords

DependingonyourversionoftheWindowsoperatingsystem,youcanusepasswordsforavarietyof

features,includingcontrollingloginaccess,accesstosharedresources,networkaccess,andindividualuser

settings.Formoreinformation,see“HelpandSupport”onpage135.

Conguringthengerprintreader

Ifyourkeyboardhasangerprintreader,youcancongurethengerprintreaderintheSetupUtilityprogram.

TheFingerprintSetupsubmenuundertheSecuritymenuoftheSetupUtilityprogramprovidesthe

followingoptions:

•PrebootAuthentication:enablesordisablesthengerprintauthenticationforaccessingtheBIOS.

•EraseFingerprintData:clearsthengerprintdatastoredinangerprintreader.

Tocongurethengerprintreader,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage105.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙FingerprintSetup,andpressEnter.

TheFingerprintSetupwindowopens.

3.SelectPrebootAuthenticationorEraseFingerprintDataasdesired,andpressEnter.

4.SelectthedesiredsettingsandpressEnter.

5.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm

theexit.

Usingandunderstandingrewalls

Arewallcanbehardware,software,oracombinationofbothdependingonthelevelofsecurityrequired.

Firewallsworkonasetofrulestodeterminewhichinboundandoutboundconnectionsareauthorized.If

yourcomputerispreinstalledwitharewallprogram,ithelpsprotectagainstcomputerInternetsecurity

threats,unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.Formore

informationabouthowtousetherewallprogram,refertothehelpsystemofyourrewallprogram.

TheWindowsoperatingsystempreinstalledonyourcomputerprovidestheWindowsFirewall.Fordetailson

usingtheWindowsFirewall,referto“HelpandSupport”onpage135.

Protectingdataagainstviruses

Yourcomputerispreinstalledwithanantivirusprogramtohelpyouguardagainst,detect,andeliminate

viruses.

Chapter4.Security33

Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After

30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.

Note:Virusdenitionlesmustbekeptup-to-datetoguardagainstnewviruses.

Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpsystemofyourantivirus

software.

34ThinkCentreM83,M93/pUserGuide

Chapter5.Installingorreplacinghardware

Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.

Note:Dependingonthemodel,yourcomputermightlookslightlydifferentfromtheillustrationsinthis

chapter.

Handlingstatic-sensitivedevices

Donotopenthestatic-protectivepackagecontainingthenewpartuntilthedefectiveparthasbeenremoved

fromthecomputerandyouarereadytoinstallthenewpart.Staticelectricity,althoughharmlesstoyou,can

seriouslydamagecomputercomponentsandparts.

Whenyouhandlepartsandothercomputercomponents,taketheseprecautionstoavoidstatic-electricity

damage:

•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.

•Alwayshandlepartsandothercomputercomponentscarefully.HandlePCIcards,memorymodules,

systemboards,andmicroprocessorsbytheedges.Nevertouchanyexposedcircuitry.

•Preventothersfromtouchingthepartsandothercomputercomponents.

•Beforeyoureplaceanewpart,touchthestatic-protectivepackagecontainingtheparttoametal

expansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwoseconds.This

reducesstaticelectricityfromthepackageandyourbody.

•Whenpossible,removethenewpartfromthestatic-protectivepackage,andinstallitdirectlyinthe

computerwithoutsettingthepartdown.Whenthisisnotpossible,placethestatic-protectivepackage

thatthepartcameinonasmooth,levelsurfaceandplacethepartonthepackage.

•Donotplacethepartonthecomputercoverorothermetalsurface.

Installingorreplacinghardware

Thissectionprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.Youcanexpand

thecapabilitiesofyourcomputerandmaintainyourcomputerbyinstallingorreplacinghardware.

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Notes:

•UseonlycomputerpartsprovidedbyLenovo.

•Wheninstallingorreplacinganoption,usetheappropriateinstructionsinthissectionalongwiththe

instructionsthatcomewiththeoption.

Installingexternaloptions

Youcanconnectexternaloptionstoyourcomputer,suchasexternalspeakers,aprinter,orascanner.For

someexternaloptions,youmustinstalladditionalsoftwareinadditiontomakingthephysicalconnection.

Wheninstallinganexternaloption,see“Locatingconnectors,controls,andindicatorsonthefrontofyour

computer”onpage10and“Locatingconnectorsontherearofyourcomputer”onpage10toidentifythe

requiredconnector.Then,usetheinstructionsthatcomewiththeoptiontohelpyoumaketheconnection

andinstallanysoftwareordevicedriversthatarerequiredfortheoption.

©CopyrightLenovo201335

Removingthecomputercover

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoremovethecomputercover.

CAUTION:

Turnoffthecomputerandwaitthreetoveminutestoletthecomputercoolbeforeremovingthe

computercover.

Toremovethecomputercover,dothefollowing:

1.Removeanymediafromthedrivesandturnoffallattacheddevicesandthecomputer.

2.Disconnectallpowercordfromelectricaloutlets.

3.Disconnectthepowercords,Input/Outputcables,andanyothercablesthatareconnectedtothe

computer.See“Lockingthecomputercover”onpage30“Locatingconnectors,controls,andindicators

onthefrontofyourcomputer”onpage10and“Locatingconnectorsontherearofyourcomputer”

onpage10.

4.Removeanylockingdevicethatsecuresthecomputercover,suchasapadlockoranintegrated

cablelock.See“Lockingthecomputercover”onpage30“Attachingacablelock”onpage32and

“AttachingaKensington-stylecablelock”onpage31.

5.Removeanyscrewsthatsecurethecomputercover.

36ThinkCentreM83,M93/pUserGuide

6.Pressthecover-releasebuttononthesideofthecomputerandslidethecovertotherearofthe

computertoremovethecover.

5 6 7 8

HDMI

5678

Figure12.Removingthecomputercover

Removingandreinstallingthefrontbezel

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoremoveandreinstallthefrontbezel.

Toremoveandreinstallthefrontbezel,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

Chapter5.Installingorreplacinghardware37

3.Removethefrontbezelbyreleasingthethreeplastictabsontheleftsideandpivotingthefrontbezel

outward.

Figure13.Removingthefrontbezel

4.Toreinstallthefrontbezel,alignthethreeplastictabsontherightsideofthefrontbezelwiththe

correspondingholesinthechassis.Then,pivotthefrontbezelinwardsuntilitsnapsintoposition

ontheleftside.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

InstallingorreplacingaPCIcard

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

ThissectionprovidesinstructionsonhowtoinstallorreplaceaPCIcard.YourcomputerhasvariousPCI

cardslots.Formoreinformation,see“Features”onpage1.

ToinstallorreplaceaPCIcard,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

38ThinkCentreM83,M93/pUserGuide

3.Attherearofthecomputer,pressthereleasebutton1toopenthecardlatch2.

Figure14.OpeningthePCIcardlatch

Chapter5.Installingorreplacinghardware39

4.DependingonwhetheryouareinstallingorreplacingaPCIcard,dooneofthefollowing:

•IfyouareinstallingaPCIcard,removetheappropriatemetalslotcover.

•IfyouarereplacinganoldPCIcard,grasptheoldcardthatiscurrentlyinstalledandgentlypullit

outoftheslot.

Figure15.RemovingaPCIcard

Notes:

–Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecardasmall

andequalamountuntilthecardisremovedfromtheslot.

–Ifthecardisheldinplacebyaretaininglatch,presstheretaininglatch1asshowntodisengage

thelatch.Graspthecardandgentlypullitoutoftheslot.

5.RemovethenewPCIcardfromitsstatic-protectivepackage.

40ThinkCentreM83,M93/pUserGuide

6.Installthenewcardintotheappropriateslotonthesystemboard.See“Locatingpartsonthesystem

board”onpage14.

Note:IfyouareinstallingaPCIExpressx16graphicscard,makesurethatthememoryslotretaining

clipsareclosedbeforeyouinstallthegraphicscard.

7.PivotthecardlatchtotheclosedpositiontosecurethePCIcard.

Figure16.InstallingaPCIcard

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Installingorreplacingamemorymodule

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoinstallorreplaceamemorymodule.

YourcomputerhasfourmemoryslotsforinstallingorreplacingDDR3UDIMMsthatprovideuptoa

maximumof32GBsystemmemory.Wheninstallingorreplacingamemorymodule,use2GB,4GBor8

GBDDR3UDIMMsinanycombinationuptoamaximumof32GB.

Thefollowingtableprovidesinformationaboutthememorymoduleinstallationrulesthatyoushould

considerwheninstallingorremovingamemorymodule.The“X”markindicatesthememoryslotsintowhich

thememorymodulesshouldbeinstalledindifferentsituations.Thenumbers1,2,3,and4indicatethe

installationsequence.Tolocatethememorymoduleslots,see“Locatingpartsonthesystemboard”

onpage14.

Chapter5.Installingorreplacinghardware41

UDIMMDIMM1DIMM2DIMM3DIMM4

OneUDIMMX

TwoUDIMMsX,1X,2

ThreeUDIMMsX,3X,1X,2

FourUDIMMsX,3X,1X,4X,2

Toinstallorreplaceamemorymodule,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatethememoryslots.See“Locatingpartsonthesystemboard”onpage14.

5.Removeanypartsthatmightpreventyouraccesstothememoryslots.Dependingonyourcomputer

model,youmightneedtoremovethePCIExpressx16graphicscardforeasieraccesstothememory

slots.See“InstallingorreplacingaPCIcard”onpage38.

6.Dependingonwhetheryouareinstallingorreplacingamemorymodule,dooneofthefollowing:

•Ifyouarereplacinganoldmemorymodule,opentheretainingclipsandgentlypullthememory

moduleoutofthememoryslot.

Figure17.Removingamemorymodule

42ThinkCentreM83,M93/pUserGuide

•Ifyouareinstallingamemorymodule,opentheretainingclipsofthememoryslotintowhichyou

wanttoinstallthememorymodule.

Figure18.Openingtheretainingclips

7.Positionthenewmemorymoduleoverthememoryslot.Makesurethatthenotch1onthememory

modulealignscorrectlywiththeslotkey2onthesystemboard.Pushthememorymodulestraight

downintotheslotuntiltheretainingclipsclose.

Figure19.Installingamemorymodule

8.ReinstallthePCIExpressx16graphicscardifyouhaveremovedit.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Installingorreplacingtheopticaldrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoinstallorreplacetheopticaldrive.

Toinstallorreplaceanopticaldrive,dothefollowing:

Chapter5.Installingorreplacinghardware43

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

4.Dependingonwhetheryouareinstallingorreplacinganopticaldrive,dooneofthefollowing:

•Ifyouareinstallingasecondaryopticaldrive,removetheplasticpanelinthefrontbezelforthe

drivebayyouwanttouse.Ifthereisametalstaticshieldinstalledinthedrivebay,removethe

metalstaticshield.

•Ifyouarereplacinganopticaldrive,disconnectthesignalcableandthepowercablefromtherear

oftheopticaldrive,pressthebluereleasebutton,andthenslidetheopticaldriveoutofthefront

ofthecomputer.

Figure20.Removingtheopticaldrive

5.Installtheopticaldriveretaineronthesideofthenewopticaldrive.

Figure21.Installingtheopticaldriveretainer

44ThinkCentreM83,M93/pUserGuide

6.Slidethenewopticaldriveintothedrivebayfromthefrontofthecomputeruntiltheopticaldrive

snapsintoposition.

Figure22.Installingtheopticaldrive

7.Connectthesignalcableandthepowercabletothenewopticaldrive.

Figure23.Connectingtheopticaldrive

8.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Installingorreplacingthecardreader

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Chapter5.Installingorreplacinghardware45

Thissectionprovidesinstructionsonhowtoinstallorreplacethecardreader.

Note:Thecardreaderisonlyavailableinsomemodels.

Installingthecardreader

Toinstallthecardreader,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

4.Locatethecardreaderdrivebay.See“Locatinginternaldrives”onpage17.

5.Carefullypivotthecardreaderretainerasshowntoremoveitfromthechassis.

Figure24.Removingthecardreaderretainer

6.Installthecardreaderretaineronthesideofthenewcardreader.

Figure25.Installingthecardreaderretainer

46ThinkCentreM83,M93/pUserGuide

7.Slidethenewcardreaderwithretainerintothecardreaderdrivebayuntilitsnapsintoposition.

Figure26.Installingthecardreader

8.ConnectthecardreadercabletothefrontUSBconnector2onthesystemboard.See“Locating

partsonthesystemboard”onpage14.

9.Locatetheprotectivecoverforthecardreaderdrivebayonthefrontbezel.Removetheprotective

coverbypressingthesmalltabs1totheleft,andthenpullingthetabstocompletelydisengage

thecoverfromthefrontbezel.

Figure27.Removingthecardreadercover

10.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

Chapter5.Installingorreplacinghardware47

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Replacingthecardreader

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Toreplacethecardreader,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

4.Locatethecardreader.See“Locatingcomponents”onpage14.

5.DisconnectthecardreadercablefromthefrontUSBconnector2onthesystemboard.See“Locating

partsonthesystemboard”onpage14.

6.Presstheblueretainingclip1andslidethecardreaderoutofthechassis.

Figure28.Removingthecardreader

48ThinkCentreM83,M93/pUserGuide

7.Removethecardreaderretainerfromtheoldcardreaderandinstallitonthesideofthenewcardreader.

Figure29.Installingthecardreaderretainer

8.Slidethenewcardreaderwithretainerintothedrivebayuntilitsnapsintoposition.

Figure30.Installingthecardreader

9.ReconnectthecardreadercabletothefrontUSBconnector2onthesystemboard.See“Locating

partsonthesystemboard”onpage14.

10.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

InstallingorreplacingthefrontUSBassembly

ThissectionprovidesinstructionsonhowtoinstallorreplacethefrontUSBassembly.

Note:ThefrontUSBassemblyisonlyavailableinsomemodels.

Chapter5.Installingorreplacinghardware49

InstallingthefrontUSBassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

ToinstallthefrontUSBassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

4.Locatethecardreaderdrivebay.See“Locatinginternaldrives”onpage17.

5.Carefullypivotthecardreaderretainerasshowntoremoveitfromthechassis.

Figure31.Removingthecardreaderretainer

6.InstallthecardreaderretaineronthesideofthenewfrontUSBassembly.

Figure32.Installingthecardreaderretainer

50ThinkCentreM83,M93/pUserGuide

7.SlidethenewfrontUSBassemblywithretainerintothecardreaderdrivebayuntilitsnapsintoposition.

Figure33.InstallingthefrontUSBassembly

8.ConnectthefrontUSBassemblycabletothefrontUSBconnector2onthesystemboard.See

“Locatingpartsonthesystemboard”onpage14.

9.Locatetheprotectivecoverforthecardreaderdrivebayonthefrontbezel.Removetheprotective

coverbypressingthesmalltabs1totheleft,andthenpullingthetabstocompletelydisengage

thecoverfromthefrontbezel.

Figure34.Removingthecardreadercover

10.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

Chapter5.Installingorreplacinghardware51

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

ReplacingthefrontUSBassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

ToreplacethefrontUSBassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

4.LocatethefrontUSBassembly.See“Locatingcomponents”onpage14.

5.DisconnectthefrontUSBassemblycable.

6.Presstheretainingclip1andslidethefrontUSBassemblyoutofthechassis.

Figure35.RemovingthefrontUSBassembly

52ThinkCentreM83,M93/pUserGuide

7.RemovethecardreaderretainerfromtheoldfrontUSBassemblyandinstallitonthesideofthenew

frontUSBassembly.

Figure36.Installingthecardreaderretainer

8.SlidethenewfrontUSBassemblywithretainerintothecardreaderdrivebayuntilitsnapsintoposition.

Figure37.InstallingthefrontUSBassembly

9.ConnectthecableofthenewfrontUSBassemblytothefrontUSBconnector2onthesystemboard.

See“Locatingpartsonthesystemboard”onpage14.

10.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Replacingthebattery

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Chapter5.Installingorreplacinghardware53

Yourcomputerhasaspecialtypeofmemorythatmaintainsthedate,time,andsettingsforbuilt-infeatures,

suchasparallel-portassignments(conguration).Abatterykeepsthisinformationactivewhenyouturn

offthecomputer.

Thebatterynormallyrequiresnochargingormaintenancethroughoutitslife;however,nobatterylasts

forever.Ifthebatteryfails,thedate,time,andcongurationinformation(includingpasswords)arelost.An

errormessageisdisplayedwhenyouturnonthecomputer.

Refertothe“Lithiumcoincellbatterynotice”intheSafety,Warranty,andSetupGuideforinformationabout

replacinganddisposingofthebattery.

Toreplacethebattery,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Locatethebattery.See“Locatingpartsonthesystemboard”onpage14.

4.Removetheoldbattery.

Figure38.Removingtheoldbattery

5.Installanewbattery.

Figure39.Installinganewbattery

6.Reinstallthecomputercoverandconnectthecables.See“Completingthepartsreplacement”on

page95.

Note:Whenthecomputeristurnedonforthersttimeafterreplacingthebattery,anerrormessage

mightbedisplayed.Thisisnormalafterreplacingthebattery.

7.Turnonthecomputerandallattacheddevices.

8.UsetheSetupUtilityprogramtosetthedate,time,andanypasswords.SeeChapter7“Usingthe

SetupUtilityprogram”onpage105.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

54ThinkCentreM83,M93/pUserGuide

Replacingthepowersupplyassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacethepowersupplyassembly.

Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the

followingwarningsarerequiredforyoursafetyandproperUnderwritersLaboratories(UL)certication.

CAUTION:

Hazardousmovingparts.Keepngersandotherbodypartsaway.

CAUTION:

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel

attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith

oneoftheseparts,contactaservicetechnician.

Toreplacethepowersupplyassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Disconnectthepowersupplyassemblycablesfromthesystemboardandalldrives.See“Locating

partsonthesystemboard”onpage14.

4.Releasethepowersupplyassemblycablesfromthecableclipsandtiesinthechassis.

Chapter5.Installingorreplacinghardware55

5.Laythecomputeronitssideandremovethefourscrewsattherearofthechassisthatsecurethe

powersupplyassembly.

6 7 8

HDMI

3 4

5 6 7 8

5678

Figure40.Removingthescrewsforthepowersupplyassembly

6.Slidethepowersupplyassemblytothefrontofthecomputer,andthenliftitoutofthechassis.

7.Ensurethatthenewpowersupplyassemblyisthecorrectreplacement.

8.Installthenewpowersupplyassemblyintothechassissothatthescrewholesinthepowersupply

assemblyalignwiththoseinthechassis.

9.Installandtightenthefourscrewstosecurethepowersupplyassembly.

Note:UseonlyscrewsprovidedbyLenovo.

10.Reconnectthepowersupplyassemblycablestothesystemboardandeachofthedrives.

11.Securethepowersupplyassemblycableswiththecableclipsandtiesinthechassis.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Replacingtheheatsinkandfanassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacetheheatsinkandfanassembly.

CAUTION:

Theheatsinkandfanassemblymightbeveryhot.Turnoffthecomputerandwaitthreetove

minutestoletthecomputercoolbeforeremovingthecomputercover.

56ThinkCentreM83,M93/pUserGuide

Toreplacetheheatsinkandfanassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatetheheatsinkandfanassembly.See“Locatingpartsonthesystemboard”onpage14.

5.Disconnecttheheatsinkandfanassemblycablefromthemicroprocessorfanconnectoronthesystem

board.See“Locatingpartsonthesystemboard”onpage14.

6.Followthissequencetoremovethefourscrewsthatsecuretheheatsinkandfanassemblytothe

systemboard:

a.Partiallyremovescrew1,thenfullyremovescrew2,andthenfullyremovescrew1.

b.Partiallyremovescrew3,thenfullyremovescrew4,andthenfullyremovescrew3.

Note:Carefullyremovethefourscrewsfromthesystemboardtoavoidanypossibledamagetothe

systemboard.Thefourscrewscannotberemovedfromtheheatsinkandfanassembly.

Figure41.Removingtheheatsinkandfanassembly

7.Liftthefailingheatsinkandfanassemblyoffthesystemboard.

Notes:

•Youmighthavetogentlytwisttheheatsinkandfanassemblytofreeitfromthemicroprocessor.

•Donottouchthethermalgreasewhilehandlingtheheatsinkandfanassembly.

8.Positionthenewheatsinkandfanassemblyonthesystemboardsothatthefourscrewsarealigned

withtheholesonthesystemboard.

Note:Positionthenewheatsinkandfanassemblysothattheheatsinkandfanassemblycableis

towardthemicroprocessorfanconnectoronthesystemboard.

Chapter5.Installingorreplacinghardware57

9.Followthefollowingsequencetoinstallthefourscrewstosecurethenewheatsinkandfanassembly.

Donotover-tightenthescrews.

a.Partiallytightenscrew1,thenfullytightenscrew2,andthenfullytightenscrew1.

b.Partiallytightenscrew3,thenfullytightenscrew4,andthenfullytightenscrew3.

10.Connecttheheatsinkandfanassemblycabletothemicroprocessorfanconnectoronthesystem

board.See“Locatingpartsonthesystemboard”onpage14.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Replacingthemicroprocessor

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacethemicroprocessor.

CAUTION:

Theheatsinkandmicroprocessormightbeveryhot.Turnoffthecomputerandwaitthreetove

minutestoletthecomputercoolbeforeremovingthecomputercover.

Toreplacethemicroprocessor,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Laythecomputeronitssideforeasieraccesstothesystemboard.

4.Locatethesystemboardanddisconnectallcablesconnectedtothesystemboard.See“Locating

partsonthesystemboard”onpage14.

5.Removetheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage56.

Note:Placetheheatsinkandfanassemblyonitssidesothatthethermalgreaseonthebottomofit

doesnotgetincontactwithanything.

58ThinkCentreM83,M93/pUserGuide

6.Liftthesmallhandle1andopentheretainer2toaccessthemicroprocessor3.

Figure42.Accessingthemicroprocessor

7.Liftthemicroprocessorstraightupandoutofthemicroprocessorsocket.

Figure43.Removingthemicroprocessor

Notes:

•Yourmicroprocessorandsocketmightlookdifferentfromtheoneillustrated.

•Touchonlytheedgesofthemicroprocessor.Donottouchthegoldcontactsonthebottom.

•Donotdropanythingontothemicroprocessorsocketwhileitisexposed.Thesocketpinsmustbe

keptascleanaspossible.

8.Ensurethatthesmallhandleisintheraisedpositionandthemicroprocessorretainerisfullyopen.

9.Removetheprotectivecoverthatprotectsthegoldcontactsofthenewmicroprocessor.

10.Notetheorientationofthenewmicroprocessor.Holdthenewmicroprocessorbyitsedgesandalign

thenotches1onitwiththetabs2inthemicroprocessorsocket.Then,carefullylowerthenew

microprocessorstraightdownintothemicroprocessorsocket.

Chapter5.Installingorreplacinghardware59

Note:Thesmalltriangle3ononecornerofthenewmicroprocessoristhemicroprocessororientation

indicator.Thenewmicroprocessorisinthecorrectorientationwhenthisindicatorfacesthebeveled

corner4ofthemicroprocessorsocket.

Figure44.Installingthemicroprocessor

11.Closethemicroprocessorretainerandlockitintopositionwiththesmallhandletosecurethenew

microprocessorinthesocket.

12.Reinstalltheheatsinkandfanassembly.See“Replacingtheheatsinkandfanassembly”onpage56.

13.Reconnectallcablesthatweredisconnectedfromthesystemboard.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

InstallingorreplacingthemSATAsolid-statedrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

ThissectionprovidesinstructionsonhowtoinstallorreplacethemSATAsolid-statedrive.

Note:ThemSATAsolid-statedriveisonlyavailableinsomemodels.Fornewinstallation,see“Installingthe

cardreader”onpage46.Forreplacement,see“Replacingthecardreader”onpage48.

InstallingthemSATAsolid-statedrive

ToinstallthemSATAsolid-statedrive,dothefollowing:

60ThinkCentreM83,M93/pUserGuide

1.InsertthemSATAsolid-statedriveintotheminiPCIExpressslotonthestorageconverter,andthen

pressthemSATAsolid-statedrivedownward.

Figure45.InstallingthemSATAsolid-statedriveintothestorageconverter

2.InstallthetwoscrewstosecurethemSATAsolid-statedrivetothestorageconverter.

Figure46.InstallingthescrewsthatsecurethemSATAsolid-statedrive

Chapter5.Installingorreplacinghardware61

3.SlidethemSATAsolid-statedrivestorageconverterintothecardreaderdrivebayuntilitsnapsinto

position.

Figure47.InstallingthemSATAsolid-statedrive

4.ConnectthesignalcableandthepowercabletothemSATAsolid-statedrive.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

ReplacingthemSATAsolid-statedrive

ToreplacethemSATAsolid-statedrive,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

4.Locatethecardreader.See“Locatingcomponents”onpage14.

5.DisconnectthesignalcableandpowercablefromthemSATAsolid-statedrive.

62ThinkCentreM83,M93/pUserGuide

6.PresstheblueretainingcliptoremovethemSATAsolid-statedrivestorageconverteroutofthechassis.

Figure48.RemovingthemSATAsolid-statedrivestorageconverter

7.RemovethetwoscrewsthatsecurethemSATAsolid-statedrivefromthestorageconverter.

Figure49.RemovingthescrewsthatsecurethemSATAsolid-statedrive

Chapter5.Installingorreplacinghardware63

8.PullthemSATAsolid-statedrivefromtheminiPCIExpressslotonthestorageconverter.

Figure50.RemovingthemSATAsolid-statedrive

9.ToinstallanewmSATAsolid-statedrive,insertthemSATAsolid-statedriveintotheminiPCIExpress

slotonthestorageconverter,andthenpressthemSATAsolid-statedrivedownward.

Figure51.InstallingthemSATAsolid-statedriveintothestorageconverter

64ThinkCentreM83,M93/pUserGuide

10.InstallthetwoscrewstosecurethemSATAsolid-statedrivetothestorageconverter.

Figure52.InstallingthescrewsthatsecurethemSATAsolid-statedrive

11.SlidethemSATAsolid-statedrivestorageconverterintothecardreaderdrivebayuntilitsnapsinto

position.

Figure53.InstallingthemSATAsolid-statedrive

12.ConnectthesignalcableandthepowercabletothemSATAsolid-statedrive.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Chapter5.Installingorreplacinghardware65

Replacingtheprimaryharddiskdrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacetheprimaryharddiskdrive.

Note:Dependingonyourmodeltype,yourcomputermightcomewitha2.5-inchsolid-statedrive.Toinstall

thesolid-statedrive,see“Installingthesolid-statedrive”onpage70

Toreplacetheprimaryharddiskdrive,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Locatetheprimaryharddiskdrive.See“Locatinginternaldrives”onpage17.

4.Disconnectthesignalcableandthepowercablefromtheharddiskdrive.

5.Pullthebluehandletoreleaseandremovetheharddiskdrivefromthebracket.

Figure54.Removingtheprimaryharddiskdrive

6.Flexthesidesofthebluebrackettoremovetheharddiskdrivefromthebracket.

66ThinkCentreM83,M93/pUserGuide

7.Toinstallanewharddiskdriveintothebluebracket,exthebracketandalignpin1,pin2,pin3,

andpin4onthebracketwiththecorrespondingholesintheharddiskdrive.Donottouchthecircuit

board5onthebottomoftheharddiskdrive.

Figure55.Installingtheharddiskdriveintothebracket

8.Slidethenewharddiskdriveintothebracketuntilitsnapsintoposition.

Figure56.Installingtheprimaryharddiskdrive

9.Connectthesignalcableandthepowercabletothenewharddiskdrive.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Chapter5.Installingorreplacinghardware67

Replacingthesecondaryharddiskdrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Note:Yourcomputercomeswithasecondaryharddiskdrivebayforinstallingorreplacingasecondary

3.5-inchharddiskdriveora2.5-inchsolid-statedrive.Toinstallthesolid-statedrive,see“Installingthe

solid-statedrive”onpage70

Thissectionprovidesinstructionsonhowtoreplacethesecondaryharddiskdrive.

Toreplacethesecondaryharddiskdrive,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

4.Disconnectthesignalcableandthepowercablefromtheharddiskdrive.

5.Pullthebluehandletoreleaseandremovetheharddiskdrivefromtheharddiskbracket.

Figure57.Removingthesecondaryharddiskdrive

6.Flexthesidesofthebluebrackettoremovetheharddiskdrivefromthebracket.

68ThinkCentreM83,M93/pUserGuide

7.Toinstallanewharddiskdriveintothebluebracket,exthebracketandalignpin1,pin2,pin3,

andpin4onthebracketwiththecorrespondingholesintheharddiskdrive.Donottouchthecircuit

board5onthebottomoftheharddiskdrive.

Figure58.Installingtheharddiskdriveintothebracket

8.Slidethenewharddiskdriveintotheharddiskbracketuntilitsnapsintoposition.

Figure59.Installingthesecondaryharddiskdrive

9.Connectthesignalcableandthepowercabletothenewharddiskdrive.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Chapter5.Installingorreplacinghardware69

Installingthesolid-statedrive

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoinstallthe2.5-inchsolid-statedrive.

Toinstallthesolid-statedrive,dothefollowing:

1.Installthesolid-statedriveintothestorageconverter.Then,installthefourscrewstosecurethe

solid-statedrivetothestorageconverter.

Figure60.Installingthesolid-statedriveintothestorageconverter

70ThinkCentreM83,M93/pUserGuide

2.Toinstallthesolid-statedrivewiththestorageconverterintothe3.5-inchharddiskdrivebracket,ex

thebracketandalignpin1,pin2,pin3,andpin4onthebracketwiththecorrespondingholesin

thestorageconverter.

Figure61.Installingthesolid-statedrivewiththestorageconverterintotheharddiskdrivebracket

3.Installthesolid-statedriveintothedesiredharddiskdrivebay.See“Replacingtheprimaryharddisk

drive”onpage66or“Replacingthesecondaryharddiskdrive”onpage68.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Replacingthefrontfanassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacethefrontfanassembly.

Note:Thefrontfanassemblyisonlyavailableinsomemodels.

Toreplacethefrontfanassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Disconnectthefrontfanassemblycablefromthepowerfanconnectoronthesystemboard.See

“Locatingpartsonthesystemboard”onpage14.

Chapter5.Installingorreplacinghardware71

4.Thefrontfanassemblyisattachedtothechassisbyfourrubbermounts.Removethefrontfanassembly

bybreakingorcuttingtherubbermountsandgentlypullingthefrontfanassemblyoutofthechassis.

Note:Thenewfrontfanassemblywillhavefournewrubbermountsattached.

Figure62.Removingthefrontfanassembly

5.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

6.Installthenewfrontfanassemblybyaligningthenewrubbermountswiththecorrespondingholesin

thechassisandpushtherubbermountsthroughtheholes.

72ThinkCentreM83,M93/pUserGuide

7.Pullthetipsoftherubbermountsuntilthefrontfanassemblyissecuredinplace.

Figure63.Installingthefrontfanassembly

8.Connectthefrontfanassemblycabletothepowerfanconnectoronthesystemboard.

9.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Replacingtherearfanassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacetherearfanassembly.

Toreplacetherearfanassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Locatetherearfanassembly.See“Locatingcomponents”onpage14.

4.Disconnecttherearfanassemblycablefromthesystemfanconnectoronthesystemboard.See

“Locatingpartsonthesystemboard”onpage14.

Chapter5.Installingorreplacinghardware73

5.Therearfanassemblyisattachedtothechassisbyfourrubbermounts.Removetherearfanassembly

bybreakingorcuttingtherubbermountsandgentlypullingtherearfanassemblyoutofthechassis.

Note:Thenewrearfanassemblywillhavefournewrubbermountsattached.

Figure64.Removingtherearfanassembly

6.Installthenewrearfanassemblybyaligningthenewrubbermountswiththecorrespondingholesinthe

chassisandpushtherubbermountsthroughtheholes.

74ThinkCentreM83,M93/pUserGuide

7.Pullonthetipsoftherubbermountsuntiltherearfanassemblyissecuredinplace.

Figure65.Installingtherearfanassembly

8.Connecttherearfanassemblycabletothesystemfanconnectoronthesystemboard.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

ReplacingthefrontaudioandUSBassembly

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

ThissectionprovidesinstructionsonhowtoreplacethefrontaudioandUSBassembly.

ToreplacethefrontaudioandUSBassembly,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

Chapter5.Installingorreplacinghardware75

4.LocatethefrontaudioandUSBassembly.See“Locatingcomponents”onpage14.

5.Notethecableroutingandconnections.Then,disconnectthefrontaudioandUSBassemblycables

fromthesystemboard.

6.RemovethescrewthatsecuresthefrontaudioandUSBassembly.Then,removethefrontaudio

andUSBassemblyfromthechassis.

Figure66.RemovingthefrontaudioandUSBassembly

76ThinkCentreM83,M93/pUserGuide

7.RoutethecablesofthenewfrontaudioandUSBassemblythroughthecorrespondingsquareholein

thefrontofthechassis.ThenpositionthenewfrontaudioandUSBassemblyonthechassisasshown.

Figure67.InstallingthefrontaudioandUSBassembly

Chapter5.Installingorreplacinghardware77

8.InstallthescrewtosecurethenewfrontaudioandUSBassemblyinplace.

Figure68.InstallingthescrewtosecurethefrontaudioandUSBassembly

9.ConnectthecablesofthenewfrontaudioandUSBassemblytothefrontaudioconnectorandthefront

USBconnector1onthesystemboard.See“Locatingpartsonthesystemboard”onpage14.

10.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Replacingtheinternalspeaker

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacetheinternalspeaker.

Note:Theinternalspeakerisonlyavailableinsomemodels.

Toreplacetheinternalspeaker,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Locatetheinternalspeakerconnectoronthesystemboard.See“Locatingpartsonthesystemboard”

onpage14.

4.Disconnecttheinternalspeakercablefromthesystemboard.

78ThinkCentreM83,M93/pUserGuide

5.Pushthemetaltab1ontherightsideoftheinternalspeakerandslidetheinternalspeakertowardthe

righttocompletelyremoveitfromthechassis.

Figure69.Removingtheoldinternalspeaker

Chapter5.Installingorreplacinghardware79

6.Positionthenewinternalspeakerintothefourmetalclips1andpushtheinternalspeakertowardthe

leftuntilitissecuredinplace.

Figure70.Installinganewinternalspeaker

7.Connecttheinternalspeakercabletothesystemboard.See“Locatingpartsonthesystemboard”

onpage14.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Replacingthethermalsensor

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacethethermalsensor.

Toreplacethethermalsensor,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

4.Locatethethermalsensor.See“Locatingcomponents”onpage14.

5.Disconnectthethermalsensorcablefromthethermalsensorconnectoronthesystemboard.See

“Locatingpartsonthesystemboard”onpage14.

80ThinkCentreM83,M93/pUserGuide

6.Frominsidethechassis,pivottheupperretainingclip1thatsecurestheplasticholderofthethermal

sensordownwardandthenpushtheclipoutwardtoreleasetheclip.Thendisengagetheplastic

holderholdingthethermalsensorfromthechassis.

Figure71.Removingthethermalsensor

7.Pulltheentirethermalsensoroutofthechassis.

Chapter5.Installingorreplacinghardware81

8.Inserttheconnectorandcableofthenewthermalsensorintothelowerhole1inthechassis.Then

alignthetwotabsontheplasticholderholdingthethermalsensorwiththetwoholes1and2inthe

chassis,andpushtheplasticholderuntilitsnapsintoposition.

Figure72.Installingthenewthermalsensor

9.Reconnectthethermalsensorcabletothesystemboard.See“Locatingpartsonthesystemboard”

onpage14.

10.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Replacingthecoverpresenceswitch

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacethecoverpresenceswitch(intrusionswitch).

Toreplacethecoverpresenceswitch,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Locatethecoverpresenceswitch.See“Locatingcomponents”onpage14.

4.Disconnectthecoverpresenceswitchcablefromthecoverpresenceswitchconnectoronthesystem

board.See“Locatingpartsonthesystemboard”onpage14.

82ThinkCentreM83,M93/pUserGuide

5.Removethescrewthatsecuresthecoverpresenceswitchandremovethecoverpresenceswitch

fromthechassis.

Figure73.Removingthecoverpresenceswitch

Chapter5.Installingorreplacinghardware83

6.Positionthenewcoverpresenceswitchsothatthescrewholeinthecoverpresenceswitchisaligned

withthecorrespondingholeinthechassis.Theninstallthescrewtosecurethecoverpresence

switchtothechassis.

Figure74.Installingthenewcoverpresenceswitch

7.Reconnectthecoverpresenceswitchcabletothesystemboard.See“Locatingpartsonthesystem

board”onpage14.

8.Reinstallthefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

ReplacingtheWi-Fiunits

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

ThissectionprovidesinstructionsonhowtoreplacetheWi-Fiunits.TheWi-FiunitsincludeaWi-Fiadapter

card,aWi-Ficardmodule,andarearWi-Fiantennacable.

ReplacingtheWi-Fiunitsinvolvesthefollowingoperations:

•“RemovingtheWi-Fiadaptercard”onpage85

•“RemovingtheWi-Ficardmodule”onpage87

•“InstallingtheWi-Fiunits”onpage88

84ThinkCentreM83,M93/pUserGuide

RemovingtheWi-Fiadaptercard

ToremoveaWi-Fiadaptercard,dothefollowing:

1.Turnoffthecomputeranddisconnectallpowercordsfromelectricaloutlets.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.IfyourcomputercomeswithaWi-FicardmodulethatsupportstheBluetoothfunction,disconnect

theBluetoothcablefromtheWi-Fiadaptercard.

Figure75.DisconnectingtheBluetoothcable

Note:TheBluetoothcableconnectstheBluetoothconnectorontheWi-FiadaptercardtothefrontUSB

connectoronthesystemboardtosupporttheBluetoothfunction.

Chapter5.Installingorreplacinghardware85

4.Attherearofthecomputer,pressthereleasebutton1toopenthePCIcardlatch2.

Figure76.OpeningthePCIcardlatch

86ThinkCentreM83,M93/pUserGuide

5.GrasptheWi-Fiadaptercardthatiscurrentlyinstalledandgentlypullitoutoftheslot.

Figure77.RemovingtheWi-Fiadaptercard

Note:Thecardtstightlyintothecardslot.Ifnecessary,alternatemovingeachsideofthecarda

smallamountuntilitisremovedfromthecardslot.

RemovingtheWi-Ficardmodule

ToremovetheWi-Ficardmodule,dothefollowing:

1.RemovetheWi-Fiadaptercardfromthecomputer,andthendisconnectthefrontandrearWi-Fiantenna

cablesfromtheWi-Ficardmodule.

Figure78.RemovingtheWi-Fiantennacables

Chapter5.Installingorreplacinghardware87

2.RemovethetwoscrewsthatsecuretheWi-FicardmoduletotheWi-Fiadaptercard.

Figure79.RemovingthescrewsthatsecuretheWi-Ficardmodule

3.PulltheWi-FicardmoduleoutoftheminiPCIExpressslottoremoveitfromtheWi-Fiadaptercard.

Figure80.RemovingtheWi-Ficardmodule

InstallingtheWi-Fiunits

ToinstalltheWi-Fiunits,dothefollowing:

88ThinkCentreM83,M93/pUserGuide

1.InserttheWi-FicardmoduleintotheminiPCIExpressslot,andtheninstallthetwoscrewstosecure

theWi-FicardmoduletotheWi-Fiadaptercard.

Figure81.InstallingtheWi-Ficardmodule

Figure82.InstallingthescrewsthatsecuretheWi-Ficardmodule

Chapter5.Installingorreplacinghardware89

2.ConnectthefrontantennacableandrearantennacabletotheWi-Ficardmodule.

Figure83.InstallingtheWi-Fiantennacables

3.InstalltheWi-FiadaptercardintothePCIExpressx1slotonthesystemboard.See“Locatingpartson

thesystemboard”onpage14.

4.IftheinstalledWi-FicardmodulesupportstheBluetoothfunction,useaBluetoothcabletoconnectthe

BluetoothconnectorontheWi-FiadaptercardtothefrontUSBconnectoronthesystemboard.

5.PivotthecardlatchtotheclosedpositiontosecuretheWi-Fiadaptercard.

Figure84.InstallingtheWi-Fiadaptercard

90ThinkCentreM83,M93/pUserGuide

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

InstallingorremovingtherearWi-Fiantenna

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

ThissectionprovidesinstructionsonhowtoinstallorremovetherearWi-Fiantenna.

InstallingtherearWi-Fiantenna

ToinstalltherearWi-Fiantenna,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.InstalltherearWi-FiantennatotherearWi-Fiantennacableconnectorattachedontherearofthe

computer.

4.Adjusttheangleoftherearantennatolowertheriskofbreakingtheantennabyaccident.

Figure85.InstallingtherearWi-Fiantenna

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Chapter5.Installingorreplacinghardware91

RemovingtherearWi-Fiantenna

ToremovetherearWi-Fiantenna,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.StraightentherearWi-Fiantennasothatitcanbemoreeasilytwisted.

4.HoldthethickerendoftherearWi-FiantennaandunscrewtheWi-Fiantennafromtherearofthe

computer.

Figure86.RemovingtherearWi-Fiantenna

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

InstallingorremovingthefrontWi-Fiantenna

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

ThissectionprovidesinstructionsonhowtoinstallorremovethefrontWi-Fiantenna.

InstallingthefrontWi-Fiantenna

ToinstallthefrontWi-Fiantenna,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

92ThinkCentreM83,M93/pUserGuide

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

4.Peeloffthepaperthatprotectsthestickersonthefrontantenna.

Figure87.Peelingoffthepaperthatprotectsthestickers

5.Stickthefrontantennatothefrontpanelasshown.Theninsertthefrontantennacablethroughthe

holeinthefrontpanel.

Figure88.InstallingthefrontWi-Fiantenna

Chapter5.Installingorreplacinghardware93

6.ConnectthefrontantennacabletotheWi-Ficardmodule.

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

RemovingthefrontWi-Fiantenna

ToremovethefrontWi-Fiantenna,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.Removethefrontbezel.See“Removingandreinstallingthefrontbezel”onpage37.

4.DisconnectthefrontantennacablefromtheWi-Ficardmodule.

5.Removethefrontantennaandcablefromthefrontofthecomputer.

Figure89.RemovingthefrontWi-Fiantenna

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Replacingthekeyboardormouse

Attention:

Donotopenyourcomputerorattemptanyrepairbeforereadingandunderstandingthe“Importantsafetyinformation”

onpagev.

Thissectionprovidesinstructionsonhowtoreplacethekeyboardormouse.

94ThinkCentreM83,M93/pUserGuide

Toreplacethekeyboardormouse,dothefollowing:

1.Disconnecttheoldkeyboardcableormousecablefromthecomputer.

2.ConnectanewkeyboardormousetooneoftheUSBconnectorsonthecomputer.Dependingon

whereyouwanttoconnectthenewkeyboardormouse,see“Locatingconnectors,controls,and

indicatorsonthefrontofyourcomputer”onpage10or“Locatingconnectorsontherearofyour

computer”onpage10.

Figure90.ConnectingtheUSBkeyboardormouse

Whattodonext:

•Toworkwithanotherpieceofhardware,gototheappropriatesection.

•Tocompletetheinstallationorreplacement,goto“Completingthepartsreplacement”onpage95.

Completingthepartsreplacement

Aftercompletingtheinstallationorreplacementforallparts,youneedtoreinstallthecomputercoverand

reconnectcables.Dependingonthepartsyouinstalledorreplaced,youmightneedtoconrmtheupdated

informationintheSetupUtilityprogram.RefertoChapter7“UsingtheSetupUtilityprogram”onpage105.

Toreinstallthecomputercoverandreconnectcablestoyourcomputer,dothefollowing:

1.Makesurethatallcomponentshavebeenreassembledcorrectlyandthatnotoolsorloosescrews

areleftinsideyourcomputer.See“Locatingcomponents”onpage14forthelocationsofvarious

componentsinyourcomputer.

2.Ifyouhaveremovedthefrontbezel,reinstallit.

3.Makesurethatthecablesareroutedcorrectlybeforereinstallingthecomputercover.Keepcablesclear

ofthehingesandsidesofthecomputerchassistoavoidinterferencewithreinstallingthecomputer

cover.

Chapter5.Installingorreplacinghardware95

4.Positionthecomputercoveronthechassissothattherailguidesonthebottomofthecomputer

coverengagetherailsonthechassis.Then,pushthecovertothefrontofthecomputeruntilitsnaps

intoposition.

5 6 7 8

HDMI

5678

Figure91.Reinstallingthecomputercover

5.Installthescrewstosecurethecomputercover.

6.Ifthereisanintegratedcablelockavailable,lockthecomputer.See“AttachingaKensington-style

cablelock”onpage31.

7.Reconnecttheexternalcablesandpowercordstothecomputer.See“Locatingconnectorsonthe

rearofyourcomputer”onpage10.

8.Toupdateyourconguration,refertoChapter7“UsingtheSetupUtilityprogram”onpage105.

Note:Inmostareasoftheworld,LenovorequiresthereturnofthedefectiveCustomerReplaceableUnit

(CRU).InformationaboutthiswillcomewiththeCRUorwillcomeafewdaysaftertheCRUarrives.

Obtainingdevicedrivers

Youcanobtaindevicedriversforoperatingsystemsthatarenotpreinstalledat

http://www.lenovo.com/support.Installationinstructionsareprovidedinreadmeleswiththedevice-driver

les.

96ThinkCentreM83,M93/pUserGuide

Chapter6.Recoveryinformation

ThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.

•“RecoveryinformationfortheWindows7operatingsystem”onpage97

•“RecoveryinformationfortheWindows8operatingsystem”onpage103

RecoveryinformationfortheWindows7operatingsystem

Thissectioncontainsthefollowingtopics:

•Creatingandusingrecoverymedia

•Performingbackupandrecoveryoperations

•UsingtheRescueandRecoveryworkspace

•Creatingandusingarescuemedium

•Installingorreinstallingdevicedrivers

•Solvingrecoveryproblems

Notes:

1.TherecoveryinformationinthischapteronlyappliestothecomputersthathavetheRescueand

RecoveryprogramortheProductRecoveryprograminstalled.IftheEnhancedBackupandRestore

iconintheLenovoThinkVantageToolsprogramisdimmed,itindicatesthatyouneedtoinstall

theRescueandRecoveryprogrammanuallybeforeenablingitsfeatures.ToinstalltheRescueand

Recoveryprogram,dothefollowing:

a.ClickStart➙AllPrograms➙LenovoThinkVantageTools,anddouble-clickEnhancedBackup

andRestore.

b.Followtheinstructionsonthescreen.

c.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.

2.Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofa

software-orhardware-relatedproblem.Somemethodsvarydependingonthetypeofoperatingsystem

thatisinstalled.

3.Theproductontherecoverymediamaybeusedonlyforthefollowingpurposes:

•Restoretheproductpreinstalledonyourcomputer

•Reinstalltheproduct

•ModifytheproductusingtheAdditionalFiles

Creatingandusingrecoverymedia

Youcanuserecoverymediatorestoretheharddiskdrivetothefactorydefaultstate.Recoverymediaare

usefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe

computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure,

itisimportanttocreaterecoverymediaasearlyaspossible.

Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating

systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium

andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis

importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.

©CopyrightLenovo201397

Creatingrecoverymedia

Thissectionprovidesinstructionsonhowtocreaterecoverymedia.

Note:OntheWindows7operatingsystem,youcancreaterecoverymediausingdiscsorexternalUSB

storagedevices.

TocreaterecoverymediaontheWindows7operatingsystem,clickStart➙AllPrograms➙Lenovo

ThinkVantageTools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.

Usingrecoverymedia

Thissectionprovidesinstructionsonhowtouserecoverymedia.

OntheWindows7operatingsystem,youcanuserecoverymediatorestorethecontentsoftheharddisk

drivetothefactorydefaultstate.Also,youcanuserecoverymediatoputthecomputerinanoperational

stateafterallothermethodsofharddiskdriverecoveryhavefailed.

Attention:Whenyouuserecoverymediatorestorethecontentsoftheharddisktothefactorydefaultstate,

allthelescurrentlyontheharddiskdrivewillbedeletedandreplacedbythefactorydefaultles.

TouserecoverymediaontheWindows7operatingsystem,dothefollowing:

1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB

storagedevice)tothecomputer,orinsertthebootdiscintotheopticaldrive.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect

bootdevicewindowopens,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.

4.Followtheinstructionsonthescreentocompletetheoperation.

Note:Afterrestoringyourcomputerharddiskdrivetothefactorydefaultstate,youmighthavetoreinstall

devicedriversforsomedevices.See“Reinstallingdevicedrivers”onpage102.

Performingbackupandrecoveryoperations

TheRescueandRecoveryprogramenablesyoutobackupallyourharddiskdrivecontentsincludingthe

operatingsystem,datales,softwareprograms,andpersonalsettings.Youcandesignatewherethe

RescueandRecoveryprogramstoresthebackup:

•Inaprotectedareaofyourharddiskdrive

•Onthesecondaryharddiskdriveifasecondaryharddiskdriveisinstalledinyourcomputer

•OnanattachedexternalUSBharddiskdrive

•Onanetworkdrive

•Onrecordablediscs(arecordableopticaldriveisrequiredforthisoption)

Afteryouhavebackedupthecontentsoftheharddiskdrive,youcanrestorethecompletecontentsofthe

harddiskdrive,restoreselectedlesonly,orrestoretheWindowsoperatingsystemandapplicationsonly

whilekeepingtheotherdataonyourharddiskdrive.

Performingabackupoperation

ThissectionprovidesinstructionsonhowtoperformabackupoperationusingtheRescueandRecovery

program.

ToperformabackupoperationusingtheRescueandRecoveryprogramontheWindows7operating

system,dothefollowing:

98ThinkCentreM83,M93/pUserGuide

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced

BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson

thescreentocompletethebackupoperation.

Performingarecoveryoperation

ThissectionprovidesinstructionsonhowtoperformarecoveryoperationusingtheRescueandRecovery

program.

ToperformarecoveryoperationusingtheRescueandRecoveryprogramontheWindows7operating

system,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced

BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheRestoreyoursystemfromabackupicon.

4.Followtheinstructionsonthescreentocompletetherecoveryoperation.

FormoreinformationaboutperformingarecoveryoperationfromtheRescueandRecoveryworkspace,see

“UsingtheRescueandRecoveryworkspace”onpage99.

UsingtheRescueandRecoveryworkspace

TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourharddiskdrivethat

operatesindependentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecovery

operationsevenifyoucannotstarttheWindowsoperatingsystem.Youcanperformthefollowingrecovery

operationsfromtheRescueandRecoveryworkspace:

•Rescuelesfromyourharddiskdriveorfromabackup:TheRescueandRecoveryworkspaceenables

youtolocatelesonyourharddiskdriveandtransferthemtoanetworkdriveorotherrecordablemedia,

suchasaUSBdeviceoradisc.Thissolutionisavailableevenifyoudidnotbackupyourlesorif

changesweremadetothelessinceyourlastbackupoperation.Youcanalsorescueindividuallesfrom

aRescueandRecoverybackuplocatedonyourlocalharddiskdrive,aUSBdevice,oranetworkdrive.

•RestoreyourharddiskdrivefromaRescueandRecoverybackup:Ifyouhavebackedupyourharddisk

driveusingtheRescueandRecoveryprogram,youcanrestoretheharddiskdrivefromaRescueand

Recoverybackup,evenifyoucannotstarttheWindowsoperatingsystem.

•Restoreyourharddiskdrivetothefactorydefaultstate:TheRescueandRecoveryworkspaceenables

youtorestorethecompletecontentsofyourharddiskdrivetothefactorydefaultstate.Ifyouhave

multiplepartitionsonyourharddiskdrive,youhavetheoptiontorestoretheC:partitionandleavethe

otherpartitionsintact.BecausetheRescueandRecoveryworkspaceoperatesindependentlyfrom

theWindowsoperatingsystem,youcanrestoretheharddiskdrivetothefactorydefaultstateevenif

youcannotstarttheWindowsoperatingsystem.

Attention:IfyourestoretheharddiskdrivefromaRescueandRecoverybackuporrestoretheharddisk

drivetothefactorydefaultsettings,alllesontheprimaryharddiskdrivepartition(usuallydriveC:)willbe

deletedintherecoveryprocess.Ifpossible,makecopiesofimportantles.Ifyouareunabletostartthe

Windowsoperatingsystem,youcanusetherescuelesfeatureoftheRescueandRecoveryworkspaceto

copylesfromyourharddiskdrivetoothermedia.

TostarttheRescueandRecoveryworkspace,dothefollowing:

1.Makesurethecomputeristurnedoff.

Chapter6.Recoveryinformation99

2.Turnonyourcomputer.Whenyouseethelogoscreen,pressEnter,andthenpressF11toenterthe

RescueandRecoveryworkspace.

3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescue

andRecoveryworkspaceopensafterashortdelay.

Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”on

page102.

4.Dooneofthefollowing:

•Torescuelesfromyourharddiskdrive,clickRescuelesandfollowtheinstructionsonthescreen.

•TorestoreyourharddiskdrivefromaRescueandRecoverybackuportorestoreyourharddiskdrive

tothefactorydefaultsettings,clickFullRestoreandfollowtheinstructionsonthescreen.

FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.

Note:Afterrestoringyourharddiskdrivetothefactorydefaultstate,youmighthavetoreinstalldevice

driversforsomedevices.See“Reinstallingdevicedrivers”onpage102.

Creatingandusingarescuemedium

Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures

thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourharddiskdrive.

Notes:

1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperating

system.

2.Therescuedisccanbestartedinalltypesofopticaldrives.

Creatingarescuemedium

Thissectionprovidesinstructionsonhowtocreatearescuemedium.

TocreatearescuemediumontheWindows7operatingsystem,dothefollowing:

1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoThinkVantageTools➙Enhanced

BackupandRestore.TheRescueandRecoveryprogramopens.

2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.

3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.

4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreatea

rescuemediumusingadisc,aUSBharddiskdrive,orasecondaryinternalharddiskdrive.

5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.

Usingarescuemedium

Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.

•Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect

bootdevicewindowopens,releasetheF12key.

3.InthePleaseselectbootdevicewindow,selectthedesiredopticaldriveastherstbootdevice.

Then,inserttherescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.

•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,usethefollowinginstructionsto

usetherescuemedium:

100ThinkCentreM83,M93/pUserGuide

1.AttachtheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect

bootdevicewindowopens,releasetheF12key.

3.InthePleaseselectbootdevicewindow,selecttheUSBharddiskdriveastherstbootdeviceand

pressEnter.Therescuemediumstarts.

Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor

eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete

therecoveryprocess.

Reinstallingpreinstalledapplicationsanddevicedrivers

Yourcomputerhasprovisionsthatenableyoutoreinstallselectedfactory-installedapplicationsanddevice

drivers.

Reinstallingpreinstalledapplications

Thissectionprovidesinstructionsonhowtoreinstallpreinstalledapplications.

ToreinstalltheselectedapplicationspreinstalledonyourLenovocomputer,dothefollowing:

1.Turnonthecomputer.

2.GototheC:\SWTOOLSdirectory.

3.Opentheappsfolder.Withintheappsfolder,thereareseveralsubfoldersnamedforvariousapplications

installedinyourcomputer.

4.Opentheappropriateapplicationsubfolder.

5.Intheapplicationsubfolder,lookforaSETUP .EXEleorotherappropriateEXElesforsetup.

Double-clicktheleandfollowtheinstructionsonthescreentocompletetheinstallation.

Reinstallingpreinstalleddevicedrivers

Thissectionprovidesinstructionsonhowtoreinstallpreinstalleddevicedrivers.

Attention:Whenyoureinstalldevicedrivers,youarechangingthecurrentcongurationofyourcomputer.

Reinstalldevicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.

Toreinstallthedevicedriverforafactory-installeddevice,dothefollowing:

1.Turnonthecomputer.

2.GototheC:\SWTOOLSdirectory.

3.OpentheDRIVERSfolder.WithintheDRIVERSfolder,thereareseveralsubfoldersnamedforvarious

devicesinstalledinyourcomputer,suchasAUDIOorVIDEO.

4.Opentheappropriatedevicesubfolder.

5.Dooneofthefollowing:

•Inthedevicesubfolder,lookforaSETUP .exele.Double-clicktheleandfollowtheinstructionson

thescreentocompletetheinstallation.

•Inthedevicesubfolder,lookforaREADME.txtleoralewiththe.txtextension.Thislemightbe

namedaftertheoperatingsystem,suchasWIN98.txt.TheTXTlecontainsinformationabouthowto

installthedevicedriver.Followtheinstructionstocompletetheinstallation.

•Ifthedevicesubfoldercontainsalewiththe.infextensionandyouwanttoinstallthedevice

driverusingtheINFle,refertoyourWindowsHelpandSupportinformationsystemfordetailed

informationabouthowtoinstallthedevicedriver.

Chapter6.Recoveryinformation101

Note:Ifyouneedupdateddevicedrivers,see“Gettingthelatestdevicedriversforyourcomputer”on

page113formoreinformation.

Reinstallingsoftwareprograms

Ifasoftwareprogramyouinstalledonyourcomputerisnotworkingcorrectly,youmightneedtoremove

andreinstallit.Reinstallingoverwritestheexistingprogramslesandusuallyxesanyproblemsthat

youmighthavehadwiththatprogram.

Toremoveaprograminyoursystem,seeMicrosoftWindowshelpsystemfordetailedinformation.

Toreinstalltheprogram,dooneofthefollowing:

Note:Themethodofreinstallingaprogramvariesfromprogramtoprogram.Refertothedocumentation

providedwiththeprogramtoseeifyourprogramhasspecialinstallationinstructions.

•Toreinstallmostcommerciallyavailableprogramsinyoursystem,seeMicrosoftWindowshelpsystem

formoreinformation.

•ToreinstallselectedapplicationprogramsthatcamepreinstalledfromLenovo,dothefollowing:

1.Turnonthecomputer.

2.GototheC:\SWTOOLSdirectory.

3.OpentheAPPSfolder.WithintheAPPSfolder,thereareseveralsubfoldersnamedforvarious

applicationsinstalledinyourcomputer.

4.Opentheappropriateapplicationsubfolder.

5.Intheapplicationsubfolder,lookforaSETUP.EXEleorotherappropriateEXElesforsetup.

Double-clicktheleandfollowtheinstructionsonthescreentocompletetheinstallation.

Reinstallingdevicedrivers

Toreinstalladevicedriverforanoptionyouinstalled,refertothedocumentationthatcomeswiththeoption.

Whenyoureinstalldevicedrivers,youarechangingthecurrentcongurationofyourcomputer.Reinstall

devicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.

Formoreinformationaboutreinstallingdevicedriversthatcamewithyourcomputer,see“Reinstalling

preinstalledapplicationsanddevicedrivers”onpage101.

Solvingrecoveryproblems

IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone

ofthefollowing:

•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue

medium”onpage100.

•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestoretheharddisk

drivetothefactorydefaultsettings.See“Creatingandusingrecoverymedia”onpage97.

Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfrom

arescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalharddiskdrive,a

disc,aUSBharddiskdrive,orotherexternaldevices)setastherstbootdeviceinthestartupdevice

sequence.Youmustrstmakesurethatyourrescuedeviceissetastherstbootdeviceinthestartup

devicesequenceintheSetupUtilityprogram.See“Selectingastartupdevice”onpage108fordetailed

informationabouttemporarilyorpermanentlychangingthestartupdevicesequence.Formoreinformation

abouttheSetupUtilityprogram,seeChapter7“UsingtheSetupUtilityprogram”onpage105.

102ThinkCentreM83,M93/pUserGuide

Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem

inasafeplaceforfutureuse.

RecoveryinformationfortheWindows8operatingsystem

Thissectionprovidesinformationabouttherecoverysolutionsprovidedoncomputerspreinstalledwiththe

Windows8operatingsystem.

Refreshingyourcomputer

Ifyourcomputerdoesnotperformwellandtheproblemmightbecausedbyarecentlyinstalledprogram,

youcanrefreshyourcomputerwithoutlosingyourpersonallesorchangingyoursettings.

Attention:Ifyourefreshyourcomputer,theprogramsthatcamewithyourcomputerandtheprogramsthat

youinstalledfromWindowsStorewillbereinstalled,butallotherprogramswillberemoved.

Torefreshyourcomputer,dothefollowing:

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheRefreshyourPCwithoutaffectingyourlessection,clickGetstarted.

Resettingyourcomputertothefactorydefaultsettings

Youcanresetyourcomputertothefactorydefaultsettings.Resettingthecomputerwillreinstallthe

operatingsystem,andreinstallalltheprogramsandsettingsthatcamewithyourcomputer.

Attention:Ifyouresetyourcomputer,allyourpersonallesandsettingswillbedeleted.Toavoiddataloss,

makeabackupcopyofallthedatathatyouwanttokeep.

Toresetyourcomputer,dothefollowing:

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheRemoveeverythingandreinstallWindowssection,clickGetstarted.

Advancedstartupoptions

AdvancedstartupoptionsenableyoutochangethestartupsettingsofyourWindowsoperatingsystem,

startthecomputerfromanexternaldevice,orrestoretheWindowsoperatingsystemfromasystemimage.

Tousetheadvancedstartupoptions,dothefollowing:

1.Movethecursortothetop-rightorbottom-rightcornerofthescreentodisplaythecharms.Click

Settings➙ChangePCsettings➙General.

2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.

3.Restartyourcomputerfollowingtheinstructionsonthescreen.

FormoredetailsabouttherecoverysolutionsprovidedoncomputerspreinstalledwiththeWindows8

operatingsystem,refertothehelpinformationsystemoftheWindows8operatingsystem.

Chapter6.Recoveryinformation103

104ThinkCentreM83,M93/pUserGuide

Chapter7.UsingtheSetupUtilityprogram

TheSetupUtilityprogramisusedtoviewandchangethecongurationsettingsofyourcomputer,regardless

ofwhichoperatingsystemyouareusing.However,theoperatingsystemsettingsmightoverrideanysimilar

settingsintheSetupUtilityprogram.

StartingtheSetupUtilityprogram

TostarttheSetupUtilityprogram,dothefollowing:

1.Makesureyourcomputeristurnedoff.

2.RepeatedlypressandreleasetheF1keywhenturningonthecomputer.Whenyouhearmultiple

beepsorseealogoscreen,releasetheF1key.

Note:IfaPower-OnPasswordoranAdministratorPasswordhasbeenset,theSetupUtilityprogram

menuwillnotbedisplayeduntilyoutypethecorrectpassword.Formoreinformation,see“Using

passwords”onpage105.

WhenthePOSTdetectsthattheharddiskdrivehasbeenremovedfromyourcomputerorthememory

modulesizehasdecreased,anerrormessagewillbedisplayedwhenyoustartthecomputerandyouwillbe

promptedtodooneofthefollowing:

•PressF1toentertheSetupUtilityprogram.

Note:AfteryouentertheSetupUtilityprogram,pressF10tosavechangesandexittheSetupUtility

program.PressEnterwhenpromptedtoconrmtheexit.Theerrormessagewillnotbedisplayedagain.

•PressF2tobypasstheerrormessageandlogintotheoperatingsystem.

Note:YouhavetoenablethecongurationchangedetectionfeatureforthePOSTtodetecttheremovalof

theharddiskdriveordecreaseofthememorymodulesize.Toenablethecongurationchangedetection

feature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity➙CongurationChangeDetection,

andpressEnter.

3.SelectEnabledandpressEnter.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm

theexit.

Viewingandchangingsettings

TheSetupUtilityprogrammenulistsvariousitemsaboutthesystemconguration.Tovieworchange

settings,starttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage105.Then,

followtheinstructionsonthescreen.

YoucanuseeitherthekeyboardorthemousetonavigatethroughBIOSmenuchoices.Thekeysusedto

performvarioustasksaredisplayedatthebottomofeachscreen.

Usingpasswords

ByusingtheSetupUtilityprogram,youcansetpasswordstopreventunauthorizedaccesstoyourcomputer

anddata.Thefollowingtypesofpasswordsareavailable:

©CopyrightLenovo2013105

•Power-OnPassword

•AdministratorPassword

•HardDiskPassword

Youdonothavetosetanypasswordstouseyourcomputer.However,usingpasswordsimproves

computingsecurity.Ifyoudecidetosetanypasswords,readthefollowingsections.

Passwordconsiderations

Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Forsecurityreasons,it

isrecommendedtouseastrongpasswordthatcannotbeeasilycompromised.Tosetastrongpassword,

usethefollowingguidelines:

•Haveatleasteightcharactersinlength

•Containatleastonealphabeticcharacterandonenumericcharacter

•SetupUtilityprogramandharddiskdrivepasswordsarenotcasesensitive

•Notbeyournameoryourusername

•Notbeacommonwordoracommonname

•Besignicantlydifferentfromyourpreviouspasswords

Power-OnPassword

WhenaPower-OnPasswordisset,youarepromptedtotypeavalidpasswordeachtimethecomputeris

turnedon.Thecomputercannotbeuseduntilthevalidpasswordistypedin.

AdministratorPassword

SettinganAdministratorPassworddetersunauthorizedusersfromchangingcongurationsettings.Ifyou

areresponsibleformaintainingthecongurationsettingsofseveralcomputers,youmightwanttosetan

AdministratorPassword.

WhenanAdministratorPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutryto

accesstheSetupUtilityprogram.TheSetupUtilityprogramcannotbeaccesseduntilavalidpassword

istypedin.

IfboththePower-OnPasswordandAdministratorPasswordareset,youcantypeeitherpassword.However,

youmustuseyourAdministratorPasswordtochangeanycongurationsettings.

HardDiskPassword

SettingaHardDiskPasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.Whena

HardDiskPasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe

harddiskdrive.

Notes:

•AfteryousetaHardDiskPassword,yourdataontheharddiskdriveisprotectedeveniftheharddisk

driveisremovedfromonecomputerandinstalledinanother.

•IftheHardDiskPasswordisforgotten,thereisnowaytoresetthepasswordorrecoverdatafromthe

harddiskdrive.

Setting,changing,anddeletingapassword

Toset,change,ordeleteapassword,dothefollowing:

106ThinkCentreM83,M93/pUserGuide

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage105.

2.FromtheSetupUtilityprogrammainmenu,selectSecurity.

3.Dependingonthepasswordtype,selectSetPower-OnPassword,SetAdministratorPassword,or

HardDiskPassword.

4.Followtheinstructionsontherightsideofthescreentoset,change,ordeleteapassword.

Note:Apasswordcanbeanycombinationofupto64alphabeticandnumericcharacters.Formore

information,see“Passwordconsiderations”onpage106.

Erasinglostorforgottenpasswords(clearingCMOS)

Thissectionprovidesinstructionsonhowtoeraselostorforgottenpasswords,suchasauserpassword.

Toerasealostorforgottenpassword,dothefollowing:

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem

board”onpage14.

4.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and

pin3).

5.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”

onpage95.

6.Turnonthecomputerandleaveitonforapproximately10seconds.Whenyouhearshortbeeps,turn

offthecomputerbyholdingthepowerbuttonforapproximatelyveseconds.

7.Repeatstep1throughstep2.

8.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

9.Reinstallthecomputercoverandconnectthepowercord.See“Completingthepartsreplacement”

onpage95.

Enablingordisablingadevice

Thissectionprovidesinformationonhowtoenableordisableuseraccesstothefollowingdevices:

USBSetupUsethisoptiontoenableordisableaUSBconnector.WhenaUSBconnectoris

disabled,thedeviceconnectedtotheUSBconnectorcannotbeused.

SATAControllerWhenthisfeatureissettoDisable,alldevicesconnectedtotheSATAconnectors

(suchasharddiskdrivesortheopticaldrive)aredisabledandcannotbeaccessed.

Toenableordisableadevice,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage105.

2.FromtheSetupUtilityprogrammainmenu,selectDevices.

3.Dependingonthedeviceyouwanttoenableordisable,dooneofthefollowing:

•SelectUSBSetuptoenableordisableaUSBdevice.

•SelectATADriveSetuptoenableordisableaninternalorexternalSATAdevice.

4.SelectthedesiredsettingsandpressEnter.

5.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”

onpage110.

Chapter7.UsingtheSetupUtilityprogram107

Selectingastartupdevice

Ifyourcomputerdoesnotstartupfromadevicesuchasthediscorharddiskdriveasexpected,dooneof

thefollowingtoselectthestartupdeviceyouwant.

Selectingatemporarystartupdevice

Usethisproceduretoselectatemporarystartupdevice.

Note:Notalldiscsandharddiskdrivesarebootable.

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhenthePleaseselect

bootdevicewindowdisplays,releasetheF12key.

3.SelectthedesiredstartupdeviceandpressEnter.Thecomputerwillstartupfromthedeviceyou

selected.

Note:SelectingastartupdevicefromthePleaseselectbootdevicewindowdoesnotpermanentlychange

thestartupsequence.

Selectingorchangingthestartupdevicesequence

Tovieworpermanentlychangetheconguredstartupdevicesequence,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage105.

2.FromtheSetupUtilityprogrammainmenu,selectStartup.

3.SelectthedevicesforthePrimaryStartupSequence,theAutomaticStartupSequence,andtheError

StartupSequence.Readtheinformationdisplayedontherightsideofthescreen.

4.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”

onpage110.

EnablingErPcompliancemode

Youcanenabletheenergy-relatedproductsdirective(ErP)compliancemodethroughthePowermenuinthe

SetupUtilityprogramtoreducetheconsumptionofelectricitywhenyourcomputerisinstandbyoroffmode.

ToenableErPcompliancemodeintheSetupUtilityprogram,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage105.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙EnhancedPowerSavingMode,and

pressEnter.

3.SelectEnabledandpressEnter.

4.FromthePowermenu,selectAutomaticPowerOnandpressEnter.

5.SelectWakeonLanandpressEnter.

6.SelectDisabledandpressEnter.

7.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedtoconrm

theexit.

Note:WhenErPcompliancemodeisenabled,youcanwakeupyourcomputerbydoingoneofthefollowing:

•Pressingthepowerbutton

•Enablingthewakeuponalarmfeature

Thewakeuponalarmfeatureenablesyourcomputertowakeupatasettime.Toenablethewake

uponalarmfeature,dothefollowing:

108ThinkCentreM83,M93/pUserGuide

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AutomaticPowerOn,andpressEnter.

3.SelectWakeUponAlarmandpressEnter.Thenfollowtheinstructionsonthescreen.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto

conrmtheexit.

•Enablingtheafterpowerlossfeature

Theafterpowerlossfeatureenablesyourcomputertowakeupwhenthepowersupplyresumesaftera

suddenlossofelectricity.Toenabletheafterpowerlossfeature,dothefollowing:

1.StarttheSetupUtilityprogram.

2.FromtheSetupUtilityprogrammainmenu,selectPower➙AfterPowerLoss,andpressEnter.

3.SelectPowerOnandpressEnter.

4.PressF10tosavechangesandexittheSetupUtilityprogram.PressEnterwhenpromptedto

conrmtheexit.

ICEperformancemode

YoucanadjusttheacousticandthermalperformanceofyourcomputerthroughtheICEPerformance

Modemenu.Twochoicesareavailable:

•BetterAcousticPerformance(defaultsetting)

•BetterThermalPerformance

ByenablingBetterAcousticPerformance,yourcomputerwillrunwithlessnoiseatanormalthermal

level.ByenablingBetterThermalPerformance,yourcomputerwillrunatabetterthermallevelwith

normalacousticperformance.

ToconguretheICEperformancemode,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage105.

2.FromtheSetupUtilityprogrammainmenu,selectPower.

3.SelectIntelligentCoolingEngine(ICE).TheIntelligentCoolingEngine(ICE)windowisdisplayed.

4.SelectICEPerformanceMode.TheICEPerformanceModewindowisdisplayed.

5.SelectBetterAcousticPerformanceorBetterThermalPerformanceasdesired.

6.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”

onpage110.

ICEthermalalert

YoucanmonitorthethermalfunctionofyourcomputerundercriticalthermalsituationsthroughtheICE

ThermalAlertmenu.Twochoicesareavailable:

•Enabled(defaultsetting)

•Disabled

AfterenablingtheICEthermalalertfunction,whencriticalthermalsituationsoccur,suchasmalfunctioning

fans,abnormallyhightemperature,andpoorcoolingperformances,analertlogwillbewrittenintothe

Windowssystemlog.Thealertlogcanhelpyouidentifythethermalproblems.

ToconguretheICEthermalalertfunction,dothefollowing:

1.StarttheSetupUtilityprogram.See“StartingtheSetupUtilityprogram”onpage105.

Chapter7.UsingtheSetupUtilityprogram109

2.FromtheSetupUtilityprogrammainmenu,selectPower.

3.SelectIntelligentCoolingEngine(ICE).TheIntelligentCoolingEngine(ICE)windowisdisplayed.

4.SelectICEThermalAlert.TheICEThermalAlertwindowisdisplayed.

5.SelectEnabledorDisabledasdesired.

6.PressF10tosavechangesandexittheSetupUtilityprogram.See“ExitingtheSetupUtilityprogram”

onpage110.

ExitingtheSetupUtilityprogram

Afteryounishviewingorchangingsettings,pressEsctoreturntotheSetupUtilityprogrammainmenu.

YoumighthavetopressEscseveraltimes.Dooneofthefollowing:

•Ifyouwanttosavethenewsettings,pressF10tosavechangesandexittheSetupUtilityprogram.

•Ifyoudonotwanttosavethesettings,selectExit➙DiscardChangesandExit,andthenpressEnter.

WhentheResetWithoutSavingwindowshows,selectYes,andthenpressEntertoexittheSetup

Utilityprogram.

•Ifyouwanttoreturntothedefaultsettings,pressF9toloadthedefaultsettings,andthenpressF10to

saveandexittheSetupUtilityprogram.

110ThinkCentreM83,M93/pUserGuide

Chapter8.Updatingsystemprograms

ThischapterprovidesinformationaboutupdatingthePOSTandBIOS,andhowtorecoverfromaPOST

andBIOSupdatefailure.

Usingsystemprograms

Systemprogramsarethebasiclayerofsoftwarebuiltintoyourcomputer.Systemprogramsincludethe

POST,theBIOS,andtheSetupUtilityprogram.ThePOSTisasetoftestsandproceduresthatare

performedeachtimeyouturnonyourcomputer.TheBIOSisalayerofsoftwarethattranslatesinstructions

fromotherlayersofsoftwareintoelectricalsignalsthatthecomputerhardwarecanexecute.Youcanuse

theSetupUtilityprogramtovieworchangethecongurationsettingsofyourcomputer.SeeChapter7

“UsingtheSetupUtilityprogram”onpage105fordetailedinformation.

Yourcomputersystemboardhasamodulecalledelectricallyerasableprogrammableread-onlymemory

(EEPROM,alsoreferredtoasashmemory).YoucaneasilyupdatethePOST,theBIOS,andtheSetup

Utilityprogrambystartingyourcomputerwithasystem-program-updatediscorrunningaspecialupdate

programfromyouroperatingsystem.

LenovomightmakechangesandenhancementstothePOSTandBIOS.Whenupdatesarereleased,they

areavailableasdownloadablelesontheLenovoWebsiteathttp://www.lenovo.com.Instructionsforusing

thePOSTandBIOSupdatesareavailableinaTXTlethatisincludedwiththeupdateles.Formost

models,youcandownloadeitheranupdateprogramtocreateasystem-program-updatediscoranupdate

programthatcanberunfromtheoperatingsystem.

Updating(ashing)theBIOSfromadisc

Thissectionprovidesinstructionsonhowtoupdate(ash)theBIOSfromadisc.

Note:Youcandownloadaself-startingbootablediscimage(knownasanISOimage)withthesystem

programupdatestocreateasystem-program-updatedisc.Goto:

http://www.lenovo.com/support

Toupdate(ash)theBIOSfromadisc,dothefollowing:

1.Turnoffyourcomputer.

2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice

Menuwindowopens,releasetheF12key.

3.FromtheStartupDeviceMenuwindow,selectthedesiredopticaldriveasthestartupdevice.Then,

insertthediscintothisopticaldriveandpressEnter.Theupdatebegins.

4.Whenpromptedtochangetheserialnumber,itissuggestedthatyoudonotmakethischangeby

pressingN.However,ifyoudowanttochangetheserialnumber,pressY,thentypeintheserialnumber

andpressEnter.

5.Whenpromptedtochangethemachinetypeandmodel,itissuggestedthatyoudonotmakethis

changebypressingN.However,ifyoudowanttochangethemachinetypeandmodel,pressY,then

typeinthemachinetypeandmodelandpressEnter.

6.Followtheinstructionsonthescreentocompletetheupdate.Aftertheupdateiscompleted,removethe

discfromtheopticaldrive.

©CopyrightLenovo2013111

Updating(ashing)theBIOSfromyouroperatingsystem

Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject

tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.

Toupdate(ash)theBIOSfromyouroperatingsystem,dothefollowing:

1.Gotohttp://www.lenovo.com/support.

2.ClickDownloadDrivers&Software.

3.ClickUseQuickPath.

4.Typethe4-digitmachinetypeforyourcomputerintheQuickPatheldandthenclickFindMyProduct.

5.ClickBIOS.

6.LocatetheBIOSversionthatyouwanttodownload.

7.ClickClickforles.Allavailableleswillbedisplayed.

8.Clickthelinkforthereadmelethatcontainstheinstructionsforupdating(ashing)theBIOSfrom

youroperatingsystem.

9.Printtheseinstructions.Thisisveryimportantbecausetheseinstructionswillnotbedisplayedon

thescreenafterthedownloadbegins.

10.Followtheprintedinstructionstodownload,extract,andinstalltheupdate.

RecoveringfromaPOST/BIOSupdatefailure

IfthepowertoyourcomputerisinterruptedwhilethePOSTandBIOSisbeingupdated,yourcomputer

mightnotrestartcorrectly.Ifthishappens,performthefollowingproceduretorecoverfromthePOSTand

BIOSupdatefailure.ThisprocedureiscommonlycalledBoot-blockRecovery.

1.Removeallmediafromthedrivesandturnoffallattacheddevicesandthecomputer.Then,disconnect

allpowercordsfromelectricaloutletsanddisconnectallcablesthatareconnectedtothecomputer.

2.Removethecomputercover.See“Removingthecomputercover”onpage36.

3.LocatetheClearCMOS/Recoveryjumperonthesystemboard.See“Locatingpartsonthesystem

board”onpage14.

4.RemoveanycablesthatimpedeaccesstotheClearCMOS/Recoveryjumper.

5.Movethejumperfromthestandardposition(pin1andpin2)tothemaintenanceposition(pin2and

pin3).

6.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.

7.Reinstallthecomputercoverandreconnectthepowercordsforthecomputerandmonitortoelectrical

outlets.See“Completingthepartsreplacement”onpage95.

8.TurnonthecomputerandtheninsertthePOSTandBIOSupdate(ashupdate)discintotheoptical

drive.Waitafewminutes.Then,therecoverysessionbegins.Therecoverysessionwilltaketwoto

threeminutes.Duringthistime,awarningmessagewillbedisplayedandnoactionisneededfromyou.

9.Aftertherecoverysessioniscompleted,therewillbenovideo,andyourcomputerwillautomatically

turnoff.

10.Repeatstep1throughstep4.

11.MovetheClearCMOS/Recoveryjumperbacktothestandardposition(pin1andpin2).

12.ReconnectanycablesthatweredisconnectedandreinstallthePCIcardifremoved.

13.Reinstallthecomputercoverandreconnectanycablesthatweredisconnected.

14.Turnonthecomputertorestarttheoperatingsystem.

112ThinkCentreM83,M93/pUserGuide

Chapter9.Preventingproblems

Thischapterprovidesinformationthatcanhelpyouavoidcommonproblemsandkeepyourcomputer

runningsmoothly.

Keepingyourcomputercurrent

Insomesituationsyoumaynditnecessarytohavethemostcurrentsoftwareprograms,devicedrivers,or

operatingsystem.Thissectionexplainshowtogetthelatestupdatesforyourcomputer.

Selectanyofthefollowingtopics:

•“Gettingthelatestdevicedriversforyourcomputer”onpage113

•“Updatingyouroperatingsystem”onpage113

•“UsingSystemUpdate”onpage114

Gettingthelatestdevicedriversforyourcomputer

Note:BecauseLenovomakesconstantimprovementstoitsWebsites,theWebpagecontentsaresubject

tochangewithoutnotice,includingthecontentsreferencedinthefollowingprocedure.

YoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:

Attention:DonotdownloadupdateddevicedriversfromtheWindowsUpdateWebsite.Thedevice

driversprovidedontheWindowsWebsitehavenotbeentestedbyLenovoandusingthemmightcause

unexpectedproblems.ObtainupdateddevicedriversfromLenovo.

1.Gotohttp://www.lenovo.com/support.

2.ClickDownload&Drivers.

3.Selectthemachinetypeofyourcomputerfromthemachinetypelist.

4.Clickthecategoryofdeviceforwhichyouneedthedevicedriver.

5.Clicktheappropriatedevicedriver.

6.Downloadandinstallthedevicedriver.

Updatingyouroperatingsystem

MicrosoftmakesupdatesavailableforthevariousWindowsoperatingsystemsthroughtheMicrosoft

WindowsUpdateWebsite.TheWebsiteautomaticallydetermineswhatWindowsupdatesareavailablefor

yourspeciccomputerandliststhoseupdatesonly.Updatescouldincludesecurityxes,newversionsof

Windowscomponents(suchasMediaPlayer),xestootherportionsoftheWindowsoperatingsystem,

orenhancements.

Attention:DonotdownloadupdateddevicedriversfromtheWindowsWebsite.Thedevicedrivers

providedontheWindowsWebsitehavenotbeentestedbyLenovoandusingthemmightcauseunexpected

problems.ObtainupdateddevicedriversfromLenovo.See“Gettingthelatestdevicedriversforyour

computer”onpage113formoreinformation.

ToaccesstheMicrosoftWindowsUpdatesite,dothefollowing:

1.Gotohttp://windowsupdate.microsoft.com/.

2.Followtheinstructionsonthescreen.

©CopyrightLenovo2013113

UsingSystemUpdate

TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.Updatepackages

arestoredonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackages

cancontainapplications,devicedrivers,BIOSashes,orsoftwareupdates.WhentheSystemUpdate

programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes

themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe

operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram

thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,and

optionaltohelpyouunderstandtheimportance.Youhavecompletecontrolofwhichupdatestodownload

andinstall.Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomatically

downloadsandinstallstheupdateswithoutanyfurtherinterventionfromyou.

TheSystemUpdateprogramispreinstalledonmostLenovocomputersandisreadytorun.Theonly

prerequisiteisanactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusethe

schedulefeaturetoenabletheprogramtosearchforupdatesautomaticallyatspeciedintervals.Youalso

canpredenescheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,

orallupdates)sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.

ToopentheSystemUpdateprogram,see“AccessingLenovoprogramsontheWindows7operatingsystem”

onpage5or“AccessingLenovoprogramsontheWindows8operatingsystem”onpage7.

IftheSystemUpdateprogramisnotcurrentlyinstalledonyourcomputer,youcandownloaditfromthe

LenovoSupportWebsiteathttp://www.lenovo.com/support.

Cleaningandmaintenance

Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer

informationtohelpyoukeepyourcomputerintopworkingorder.

•“Basics”onpage114

•“Cleaningyourcomputer”onpage115

–“Computer”onpage115

–“Keyboard”onpage115

–“Opticalmouse”onpage115

–“Displayscreen”onpage115

•“Goodmaintenancepractices”onpage116

Basics

Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:

•Keepyourcomputerinaclean,dryenvironment.Makesureitrestsonaat,steadysurface.

•Donotplaceitemsontopofthemonitororcoveranyoftheventsinthemonitororcomputer.These

ventsprovideairowtokeepyourcomputerfromoverheating.

•Keepfoodanddrinksawayfromallpartsofyourcomputer.Foodparticlesandspillsmightmakethe

keyboardandmousestickandunusable.

•Donotgetthepowerbuttonsorothercontrolswet.Moisturecandamagethesepartsandcausean

electricalhazard.

•Alwaysdisconnectapowercordbygraspingtheplug,butnotthecord.

114ThinkCentreM83,M93/pUserGuide

Cleaningyourcomputer

Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free

operation.

CAUTION:

Besuretoturnoffthecomputerandmonitorpowerbuttonsbeforecleaningthecomputerand

monitorscreen.

Computer

Useonlymildcleaningsolutionsandadampclothtocleanthepaintedsurfacesofthecomputer.

Keyboard

Tocleanyourcomputerkeyboard,dothefollowing:

1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.

2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,

theclothmayhookontoanadjacentkeyandpossiblydamageit.Makesurethatnoliquiddripsonto

orbetweenthekeys.

3.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush

orcoolairfromahairdryer.

Note:Avoidsprayingcleanerdirectlyontothedisplayorthekeyboard.

Opticalmouse

Thissectionprovidesinstructionsonhowtocleananopticalmouse.

Anopticalmouseusesalight-emittingdiode(LED)andanopticalsensortonavigatethepointer.Ifthe

pointeronthescreendoesnotmovesmoothlywiththeopticalmouse,youmightneedtocleanthemouse.

Tocleananopticalmouse,dothefollowing:

1.Turnoffyourcomputer.

2.Disconnectthemousecablefromthecomputer.

3.Turnthemouseupsidedowntocheckthelens.

a.Ifthereisasmudgeonthelens,gentlycleantheareawithaplaincotton-tippedswab.

b.Ifthereisdebrisinthelens,gentlyblowthedebrisawayfromthearea.

4.Checkthesurfaceonwhichyouareusingthemouse.Ifyouhaveaveryintricatepictureorpattern

beneaththemouse,itmaybedifcultforthedigitalsignalprocessor(DSP)todeterminechanges

inthemouseposition.

5.Reconnectthemousecabletothecomputer.

6.Turnyourcomputerbackon.

Displayscreen

Dustbuildupcompoundsproblemsassociatedwithglare.Remembertocleanyourmonitorscreen

periodically.See“Cleaningaat-panelmonitorsurface”onpage115or“Cleaningaglass-screensurface”

onpage116.

Cleaningaat-panelmonitorsurface

Ifyouhaveaat-panelcomputerdisplaythathasaexiblelmsurface,dothefollowingtocleanthespecial

surface.Wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritandotherlooseparticles.

ThenmoistenaclothwithLCDcleanerandwipethescreensurface.

Chapter9.Preventingproblems115

Manycomputersupplystorescarrythespecialcleaninguidsfordisplays.Usecleaninguidsdevelopedfor

LCDdisplaysonly.Firstapplytheuidtoalint-free,softcloth,thencleantheLCDdisplay.Somecomputer

supplystorescarrypre-moistenedtowelettesforLCDmaintenance.

Cleaningaglass-screensurface

Tocleanaglass-screensurface,wipeitgentlywithasoft,drycloth,orblowonthescreentoremovegritand

otherlooseparticles.Thenuseasoftclothmoistenedwithanonabrasiveliquidglasscleaner.

Goodmaintenancepractices

Byperformingafewgoodmaintenancepractices,youcanmaintaingoodcomputerperformance,protect

yourdata,andbepreparedincaseofacomputerfailure.

•Emptyyourrecyclebinonaregularbasis.

•RuntheWindowsDiskDefragmenterprogramoccasionallytopreventperformanceproblemscausedby

anexcessivenumberoffragmentedles.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersinyoure-mailapplicationonaregularbasis.

•Makebackupcopiesofcriticaldataonremovablemediamemoryatregularintervalsandstorethe

removablemediainasafelocation.Thefrequencyofmakingbackupcopiesdependsonhowcriticalthe

dataistoyouoryourbusiness.Lenovomakesanumberofremovable-mediastoragedevicesavailable

asoptions,suchasCD-RWdrivesandrecordableDVDdrives.

•Backupyourentireharddiskdriveonaregularbasis.

•Keepyourcomputersoftwareup-to-date.See“Keepingyourcomputercurrent”onpage113formore

information.

•Keepalogbook.Entriesmightincludemajorsoftwareorhardwarechanges,device-driverupdates,

intermittentproblemsandwhatyoudidtoresolvethem,andanyminorissuesyoumighthave

experienced.AlogbookcanhelpyouoraLenovotechniciandetermineifaproblemisrelatedtochange

inhardware,changeinsoftware,orsomeotheractionthatmighthavetakenplace.

•CreateProductRecoverydiscs.See“Creatingandusingrecoverymedia”onpage97formoreinformation

aboutusingProductRecoverydiscstorestoretheharddiskdrivetothefactorydefaultsettings.

•Createrescuemedia.See“Creatingandusingarescuemedium”onpage100formoreinformationabout

usingaRescuemediumsuchasaCDorDVDtorecoverfromfailuresthatpreventyoufromgaining

accesstotheWindowsenvironmentortheRescueandRecoveryworkspaceonyourharddiskdrive.

Movingyourcomputer

Takethefollowingprecautionsbeforemovingyourcomputer.

1.Backupalllesanddatafromtheharddiskdrive.Thereareavarietyofbackupprogramsavailable

commercially.Youroperatingsystemalsomighthaveabackupprogramthatyoucanuse.Lenovo

providestheRescueandRecoveryprogramtohelpyoubackupandrestoredata.See“Performing

backupandrecoveryoperations”onpage98formoreinformation.

2.Removeallmedia(diskettes,compactdiscs,tapes,andsoon)fromthedrives.

3.Turnoffthecomputerandallattacheddevices.Yourharddiskdriveautomaticallyparkstheread/write

headinanondataarea.Thispreventsdamagetotheharddiskdrive.

4.Unplugthepowercordsfromelectricaloutlets.

5.Disconnectcommunicationcables,suchasmodemornetworkcables,fromtheoutletsrst,andthen

disconnecttheotherendsfromthecomputer.

6.Notewhereanyremainingcablesareattachedtothecomputer;then,removethem.

7.Ifyousavedtheoriginalshippingcartonsandpackingmaterials,usethemtopacktheunits.Ifyouare

usingdifferentcartons,cushiontheunitstoavoiddamage.

116ThinkCentreM83,M93/pUserGuide

Chapter10.Troubleshootinganddiagnostics

Thischapterprovidesinformationaboutdiagnosingandtroubleshootingcomputerproblems.Ifyour

computerproblemisnotdescribedhere,seeChapter11“Gettinginformation,help,andservice”onpage

135foradditionaltroubleshootingresources.

Basictroubleshooting

Thefollowingtableprovidesinformationtohelpyoutroubleshootyourcomputerproblems.

Note:Ifyoucannotcorrecttheproblem,havethecomputerserviced.Foralistofserviceandsupport

telephonenumbers,refertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerorgoto

theLenovoSupportWebsiteathttp://www.lenovo.com/support/phone.

SymptomAction

Thecomputerdoesnotstart

whenyoupressthepower

button.

Verifythat:

•Thepowercordiscorrectlyconnectedtotherearofthecomputerandtoa

workingelectricaloutlet.

•Ifyourcomputerhasasecondarypowerbuttonontherearofthecomputer,

makesurethatitisswitchedon.

•Thepowerindicatoronthefrontofthecomputerison.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor

yourcountryorregion.

Themonitorscreenisblank.Verifythat:

•Themonitorsignalcableiscorrectlyconnectedtothemonitorandtothe

appropriatemonitorconnectoronthecomputer.

•Themonitorpowercordiscorrectlyconnectedtothemonitorandtoaworking

electricaloutlet.

•Themonitoristurnedonandthebrightnessandcontrastcontrolsareset

correctly.

•Thecomputervoltagematchesthevoltageavailableattheelectricaloutletfor

yourcountryorregion.

•Ifyourcomputerhastwomonitorconnectors,besuretousetheconnector

onthegraphicscard.

Thekeyboarddoesnotwork.Verifythat:

•Thecomputeristurnedon.

•ThekeyboardissecurelyconnectedtoaUSBconnectoronthecomputer.

•Nokeysarestuck.

Themousedoesnotwork.Verifythat:

•Thecomputeristurnedon.

•ThemouseissecurelyconnectedtoaUSBconnectoronthecomputer.

•Themouseisclean.Referto“Opticalmouse”onpage115forfurther

information.

SymptomAction

Theoperatingsystemdoesnot

start.

Verifythat:

•Thestartupsequenceincludesthedevicewheretheoperatingsystemresides.

Usually,theoperatingsystemisontheharddiskdrive.Formoreinformation,

see“Selectingastartupdevice”onpage108.

Thecomputerbeepsmultiple

timesbeforetheoperating

systemstarts.

Verifythatnokeysarestuck.

Troubleshootingprocedure

Usethefollowingprocedureasastartingpointfordiagnosingproblemsyouareexperiencingwithyour

computer:

1.Verifythatthecablesforallattacheddevicesareconnectedcorrectlyandsecurely.

2.Verifythatallattacheddevicesthatrequireacpowerareconnectedtoproperlygrounded,functioning

electricaloutlets.

3.VerifythatallattacheddevicesareenabledintheBIOSsettingsofyourcomputer.Formoreinformation

aboutaccessingandchangingtheBIOSsettings,refertoyourChapter7“UsingtheSetupUtility

program”onpage105.

4.Gotothe“Troubleshooting”onpage118andfollowtheinstructionsforthetypeofproblemyouare

experiencing.IftheTroubleshootinginformationdoesnothelpyouresolveaproblem,continuewiththe

nextstep.

5.Tryusingapreviouslycapturedcongurationtoseeifarecentchangetohardwareorsoftwaresettings

hascausedaproblem.Beforerestoringapreviousconguration,captureyourcurrentcongurationin

casetheoldercongurationsettingsdonotsolvetheproblemorhaveadverseeffects.Torestorea

capturedconguration,dothefollowing:

•ForWindows7:ClickStart➙ControlPanel➙SystemandSecurity➙System➙System

Protection➙SystemRestore.

•ForWindows8:OpenControlPanel,andthenclickSystemandSecurity➙System➙System

Protection➙SystemRestore.

Ifthisdoesnotcorrecttheproblem,continuewiththenextstep.

6.Runthediagnosticprogram.See“LenovoSolutionCenter”onpage134formoreinformation.

•Ifthediagnosticprogramdetectsahardwarefailure,contacttheLenovoCustomerSupportCenter.

SeeChapter11“Gettinginformation,help,andservice”onpage135formoreinformation.

•Ifyouareunabletorunthediagnosticprogram,contacttheLenovoCustomerSupportCenter.See

Chapter11“Gettinginformation,help,andservice”onpage135formoreinformation.

•Ifthediagnosticprogramdoesnotdetectahardwarefailure,continuewiththenextstep.

7.Useanantivirusprogramtoseeifyourcomputerhasbeeninfectedbyavirus.Iftheprogramdetectsa

virus,removethevirus.

8.Ifnoneoftheseactionssolvetheproblem,seektechnicalassistance.SeeChapter11“Getting

information,help,andservice”onpage135formoreinformation.

Troubleshooting

Usethetroubleshootinginformationtondsolutionstoproblemsthathavedenitesymptoms.

Ifthesymptomyourcomputerisexperiencingoccurredimmediatelyafteryouinstalledanewhardware

optionornewsoftware,dothefollowingbeforereferringtothetroubleshootinginformation:

118ThinkCentreM83,M93/pUserGuide

1.Removethenewhardwareoptionorsoftware.Ifyoumustremovethecomputercovertoremovea

hardwareoption,makesureyoureviewandfollowtheelectricalsafetyinformationprovidedwithyour

computer.Foryoursafety,donotoperatethecomputerwiththecoverremoved.

2.Runthediagnosticprogramtoensureyourcomputerisoperatingcorrectly.

3.Reinstallthenewhardwareoptionorsoftwarefollowingthemanufacturer'sinstructions.

Selecttheproblemyourcomputerisexperiencingfromthefollowinglist:

•“Audioproblems”onpage119

•“CDproblems”onpage120

•“DVDproblems”onpage121

•“Intermittentproblems”onpage123

•“Keyboard,mouse,orpointingdeviceproblems”onpage123

•“Monitorproblems”onpage125

•“Networkingproblems”onpage126

•“Optionproblems”onpage129

•“Performanceandlockupproblems”onpage130

•“Printerproblems”onpage131

•“Serialportproblems”onpage132

•“Softwareproblems”onpage132

•“USBproblems”onpage133

Audioproblems

Selectyoursymptomfromthefollowinglist:

•“NoaudioinWindows”onpage119

•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive”

onpage120

•“Soundcomesfromoneexternalspeakeronly”onpage120

•“NoaudioinDOSapplicationsorgames”onpage120

NoaudioinWindows

Symptom:NoaudioinWindows

Actions:

•IfyouareusingpoweredexternalspeakersthathaveanOn/Offcontrol,verifythattheOn/Offcontrolis

settotheOnpositionandthespeakerpowercableisconnectedtoaproperlygrounded,functionalac

electricaloutlet.

•Ifyourexternalspeakershaveavolumecontrol,verifythatthevolumecontrolisnotsettoolow.

•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens.

VerifythattheMutesettingsarenotcheckedandnoneofthevolumesettingsissettoolow.

•Somemodelshaveafrontaudiopanelyoucanusetoadjustvolume.Ifyouhaveafrontaudiopanel,

verifythatthevolumeisnotsettoolow.

•Verifythatyourexternalspeakers(andheadphones,ifused)areconnectedtothecorrectaudioconnector

onthecomputer.Mostspeakercablesarecolor-codedtomatchtheconnector.

Chapter10.Troubleshootinganddiagnostics119

Note:Whenexternal-speakerorheadphonecablesareattachedtotheaudioconnector,theinternal

speaker,ifpresent,isdisabled.Inmostcases,ifanaudioadapterisinstalledinoneoftheexpansionslots,

theaudiofunctionbuiltintothesystemboardisdisabled;usetheaudiojacksontheadapter.

•MakesurethattheprogramyouarerunningisdesignedforuseintheMicrosoftWindowsoperating

system.IftheprogramisdesignedtoruninDOS,theprogramdoesnotusetheWindowssoundfeature

andmustbeconguredtouseSoundBlasterProorSoundBlasteremulation.

•Verifythattheaudiodevicedriversarecorrectlyinstalled.SeeMicrosoftWindowshelpsystemformore

information.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis

insertedintoadrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoadrive

Action:See“CDproblems”onpage120.

Soundcomesfromoneexternalspeakeronly

Symptom:Soundcomesfromoneexternalspeakeronly.

Actions:

•Ensurethatthespeakercableisinsertedcompletelyintotheconnectoronthecomputer.

•Makesurethecablethatattachestheleftspeakertotherightspeakerissecurelyconnected.

•Double-clickthespeakericonintheWindowsnoticationarea.Amastervolume-controlwindowopens.

VerifythattheBalancesettingsaresetcorrectly.

Iftheseactionsdonotcorrecttheproblem,youmighthaveafailingspeaker.Havethespeakerserviced.If

youneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

NoaudioinDOSapplicationsorgames

Symptom:NoaudioinDOSapplicationsorgames

Actions:

•MakesuretheDOSapplicationorgameisconguredtouseSoundBlasterProorSoundBlaster

emulation.Refertothedocumentationthatcomeswiththeapplicationorgameforinstructionson

settingsound-cardsettings.

•Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

CDproblems

Selectyoursymptomfromthefollowinglist:

•“AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedintoaCD

drive”onpage121

•“ACDorDVDdoesnotwork”onpage121

•“Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,tostart

yourcomputer”onpage121

120ThinkCentreM83,M93/pUserGuide

AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitis

insertedintoaCDdrive

Symptom:AnaudiodiscorAutoPlay-enableddiscdoesnotautomaticallyplaywhenitisinsertedinto

aCDdrive.

Actions:

•IfyouhavemultipleCDorDVDdrivesinstalled(oracombinationofCDandDVDdrives),tryinsertingthe

discintotheotherdrive.Insomecases,onlyoneofthedrivesisconnectedtotheaudiosubsystem.

•IfyouareusingtheWindows7operatingsystem,followtheactionfor“ACDorDVDdoesnotwork”on

page121.

Ifthisdoesnotcorrecttheproblem,followtheactionfor“ACDorDVDdoesnotwork”onpage121.

ACDorDVDdoesnotwork

Symptom:ACDorDVDdoesnotwork.

Actions:

•Verifythatthediscisinsertedcorrectly,withitslabelup.

•Makesurethatthediscyouareusingisclean.Toremovedustorngerprints,wipethedisccleanwitha

softclothfromthecentertotheoutside.Wipingadiscinacircularmotionmightcauselossofdata.

•Verifythatthediscyouareusingisnotscratchedordamaged.Tryinsertinganotherdiscthatyouknow

isgood.Ifyoucannotreadfromaknown-gooddisc,youmighthaveaproblemwithyourCDorDVD

driveorthecablingtoyourCDorDVDdrive.Makesurethatthepowercableandsignalcableare

securelyconnectedtothedrive.

Unabletouseastartable(bootable)recoverymedium,suchastheProductRecovery

CD,tostartyourcomputer

Symptom:Unabletouseastartable(bootable)recoverymedium,suchastheProductRecoveryCD,

tostartyourcomputer.

Action:MakesurethattheCDorDVDdriveisinthestartupsequencebeforetheharddiskdrive.Refer

toyour“Selectingorchangingthestartupdevicesequence”onpage108forinformationonviewingand

changingthestartupsequence.Notethatonsomemodelsthestartupsequenceispermanentlysetand

cannotbechanged.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

DVDproblems

Selectyoursymptomfromthefollowinglist:

•“BlackscreeninsteadofDVDvideo”onpage121

•“DVDmoviewillnotplay”onpage122

•“NoaudioorintermittentaudiowhileplayingDVDmovie”onpage122

•“Playbackisverysloworchoppy”onpage122

•“Invaliddiscornodiscfoundmessage”onpage122

BlackscreeninsteadofDVDvideo

Symptom:BlackscreeninsteadofDVDvideo

Chapter10.Troubleshootinganddiagnostics121

Actions:

•RestarttheDVDplayerprogram.

•Closeanyopenles,turnoffthecomputer,andthenrestartthecomputer.

•Tryalowerscreenresolutionorcolordepth.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

DVDmoviewillnotplay

Symptom:DVDmoviewillnotplay.

Actions:

•Makesurethatthediscsurfaceiscleanandnotscratched.

•Checkthediscorpackageforregionalcoding.Youmightneedtopurchaseadiscwithcodingfor

theregionwhereyouareusingyourcomputer.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

NoaudioorintermittentaudiowhileplayingDVDmovie

Symptom:NoaudioorintermittentaudiowhileplayingDVDmovie.

Actions:

•Checkthevolumecontrolsettingsonyourcomputerandonyourspeakers.

•Makesurethatthediscsurfaceiscleanandnotscratched.

•Checkallcableconnectionstoandfromthespeakers.

•UsetheDVDmenuforthevideotoselectadifferentaudiotrack.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

Playbackisverysloworchoppy

Symptom:Playbackisverysloworchoppy.

Actions:

•Disableanybackgroundprograms,suchasAntiVirusorDesktopThemes.

•Ensurethatvideoresolutionissettolessthan1152x864.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

Invaliddiscornodiscfoundmessage

Symptom:Invaliddiscornodiscfoundmessage

Actions:

•EnsurethataDVDdiscisinthedrivewiththeshinysideofthediscfacingdown.

•Ensurethatvideoresolutionissettolessthan1152x864.

122ThinkCentreM83,M93/pUserGuide

•OncomputersthathaveaCD-ROMorCD-RWdriveinadditiontoaDVD-ROMdrive,makesurethatthe

DVDdiscisinthedrivelabeled“DVD”.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

Intermittentproblems

Symptom:Aproblemoccursonlyoccasionallyandisdifculttorepeat.

Actions:

•Verifythatallcablesandcordsaresecurelyconnectedtothecomputerandattacheddevices.

•Verifythatwhenthecomputerison,thefangrillisnotblocked(thereisairowaroundthegrill),andthe

fansareworking.Ifairowisblockedorthefansarenotworking,thecomputermightoverheat.

•IfSCSIdevicesareinstalled,verifythatthelastexternaldeviceineachSCSIchainisterminatedcorrectly.

(SeeyourSCSIdocumentation.)

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

Keyboard,mouse,orpointingdeviceproblems

Selectyoursymptomfromthefollowinglist:

•“Allorsomekeysonthekeyboarddonotwork”onpage123

•“Themouseorpointingdevicedoesnotwork”onpage124

•“Thepointeronthescreendoesnotmovesmoothlywiththemouse”onpage124

•“Thengerprintreaderdoesnotwork”onpage124

•“Thewirelesskeyboarddoesnotwork”onpage124

Allorsomekeysonthekeyboarddonotwork

Symptom:Allorsomekeysonthekeyboarddonotwork.

Actions:

•Verifythatthekeyboardcableissecurelyconnectedtothecorrectconnectoronthecomputer.

•IfyouareusinganEnhancedPerformanceUSBkeyboardandoneormoreoftheRapidAccessbuttons

aretheonlykeysthatarenotworking,thesebuttonsmighthavebeendisabledorhavenotbeenassigned

toafunction.UsethehelpsystemintheEnhancedPerformanceCustomizationKeyboardprogramto

helpdiagnoseproblemswiththeRapidAccessbuttons.

ToopentheEnhancedPerformanceCustomizationKeyboardprogram,dooneofthefollowing:

–OntheWindows7operatingsystem,dothefollowing:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDevicesandPrinters.

4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformance

KeyboardCustomizationprogramstarts.

–OntheWindows8operatingsystem,dothefollowing:

1.OpenControlPanel.

2.ClickHardwareandSound.

Chapter10.Troubleshootinganddiagnostics123

3.ClickDevicesandPrinters.

4.Double-clickUSBEnhancedPerformanceKeyboard.TheUSBEnhancedPerformance

KeyboardCustomizationprogramstarts.

Iftheseactionsdonotcorrecttheproblem,havethecomputerandkeyboardserviced.SeeChapter11

“Gettinginformation,help,andservice”onpage135fordetails.

Themouseorpointingdevicedoesnotwork

Symptom:Themouseorpointingdevicedoesnotwork.

Actions:

•Verifythatthemouseorpointing-devicecableissecurelyattachedtothecorrectconnectoronthe

computer.Dependingonthetypeofmouseyouhave,themousecablewillconnecttoeitherthe

mouse,serial,orUSBconnector.SomekeyboardshaveintegratedUSBconnectorsthatcanbeused

foraUSBmouseorpointingdevice.

•Verifythatthedevicedriversforthemouseorpointingdeviceareinstalledcorrectly.

•IfyouareusingaUSBkeyboardormouse,verifythattheUSBconnectorsareenabledintheBIOS

settings.See“Enablingordisablingadevice”onpage107.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

Thepointeronthescreendoesnotmovesmoothlywiththemouse

Symptom:Thepointeronthescreendoesnotmovesmoothlywiththemouse.

Action:Erraticmovementofthemousepointerisgenerallycausedbyabuildupofdirt,oils,andother

contaminantsontheballinsidethemouse.Cleanthemouse.See“Opticalmouse”onpage115for

instructions.

Thengerprintreaderdoesnotwork

Symptom:Thengerprintreaderdoesnotwork.

Action:Thefollowingcouldcausethengerprintreadernottooperateproperly:

•Notenrollingyourngerprintcorrectly.

•Scratchingthesurfaceofthereaderwithahard,pointedobject.

•Scrapingthesurfaceofthereaderwithyournailoranythinghard.

•Usingortouchingthereaderwithadirtynger.

•Thesurfaceofyourngerisverydifferentfromwhenyouenrolledyourngerprint.

Thewirelesskeyboarddoesnotwork

Symptom:Thewirelesskeyboarddoesnotwork.

Action:IftheTransceiverCommunicationsLEDisonandthewirelessKeyboarddoesnotwork,restartyour

computer.Ifrestartingyourcomputerdoesnotsolvetheproblem,verifythatthefollowingconditionsaremet:

•Thebatteriesareproperlyinstalled.

•Thebatteriesstillretaintheircurrent.

•ThewirelessKeyboardislocatedlessthantenmetersawayfromthetransceiver.

•Thetransceiverisfullyinstalled.

124ThinkCentreM83,M93/pUserGuide

Action:IftheTransceiverCommunicationsLEDisnoton,reconnectthetransceiverandthekeyboard.

Monitorproblems

Note:Manymonitorshavestatus-indicatorlightsandbuilt-incontrolsforadjustingbrightness,contrast,

width,height,andotherpictureadjustments.However,thecontrolsvaryfrommonitortypetomonitortype.

Forinformationaboutthestatuslightsandusingthecontrols,refertothedocumentationthatcomes

withyourmonitor.

Selectyoursymptomfromthefollowinglist:

•“Wrongcharactersappearonthescreen”onpage125

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer

inactivity”onpage125

•“Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsomeapplication

programs”onpage125

•“Theimageappearstobeickering”onpage125

•“Theimageisdiscolored”onpage126

Wrongcharactersappearonthescreen

Symptom:Wrongcharactersappearonthescreen.

Action:Havethecomputerserviced.Fordetails,seeChapter11“Gettinginformation,help,andservice”on

page135.

Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiod

ofcomputerinactivity

Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankaftersomeperiodofcomputer

inactivity.

Action:Thecomputerisprobablysetforenergysavingswiththepower-managementfeature.Ifthe

power-managementfeatureisenabled,disablingitorchangingthesettingsmightsolvetheproblem.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustart

someapplicationprograms

Symptom:Themonitorworkswhenyouturnonthecomputer,butgoesblankwhenyoustartsome

applicationprograms.

Actions:

•Makesurethemonitorsignalcableissecurelyconnectedtothemonitorandthemonitorconnectoron

thecomputer.Aloosecablecancauseintermittentproblems.

•Verifythatthenecessarydevicedriversfortheapplicationprogramsareinstalled.Refertothe

documentationfortheaffectedapplicationprogramtoseeifdevicedriversarerequired.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

Theimageappearstobeickering

Symptom:Theimageappearstobeickering.

Chapter10.Troubleshootinganddiagnostics125

Actions:

•Themonitormightbeoperatinginalow-refreshratedisplaymode.Setthemonitortothehighest,

noninterlacedrefreshratesupportedbyyourmonitorandthevideocontrollerinyourcomputer.

Attention:Usingaresolutionorrefreshratethatisnotsupportedbyyourmonitormightdamageit.Check

thedocumentationthatcomeswithyourmonitortoverifythesupportedrefreshrates.

•Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother

devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe

problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfartheraway

fromthemonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:

1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)

apart.

3.Turnonthemonitor.

•YoucanresettherefreshratethroughyouroperatingsystemControlPanel:

OntheWindows7operatingsystem,clickStart➙ControlPanel➙HardwareandSound➙Adjust

screenresolution➙AdvancedSettings.ThenclicktheMonitortabandselectanewrefreshrate.

OntheWindows8operatingsystem,openControlPanelandclickHardwareandSound➙Adjust

screenresolution➙AdvancedSettings.ThenclicktheMonitortabandselectanewrefreshrate.

•Seeyouroperatingsystemdocumentationorhelpforfurtherinformationonmonitorsettings.

Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.SeeChapter11“Getting

information,help,andservice”onpage135fordetails.

Theimageisdiscolored

Symptom:Theimageisdiscolored.

Action:Themonitormightbeaffectedbyinterferencefromnearbyequipment.Magneticeldsaroundother

devices,suchastransformers,appliances,uorescentlights,andothermonitorsmightbecausingthe

problem.Moveuorescentdesklightingoranyequipmentthatproducesmagneticeldsfurtherawayfrom

themonitor.Ifthisdoesnotcorrecttheproblem,dothefollowing:

1.Turnoffthemonitor.(Movingacolormonitorwhileitisturnedonmightcausescreendiscoloration.)

2.Adjusttheplacementofthemonitorandotherdevicessothattheyareatleast305mm(12inches)apart.

3.Turnonthemonitor.

Iftheseactionsdonotcorrecttheproblem,yourmonitormightneedservice.SeeChapter11“Getting

information,help,andservice”onpage135fordetails.

Networkingproblems

Thefollowingarethemostcommonnetworkingproblems.Selectyournetworkingproblemfromthe

followinglist:

•“Ethernetproblems”onpage127

•“AwirelessLANproblem”onpage128

•“AwirelessWANproblem”onpage128

•“Bluetoothproblem”onpage129

Formoreinformation,see“HelpandSupport”onpage135.

126ThinkCentreM83,M93/pUserGuide

Ethernetproblems

ForEthernetproblems,selectyoursymptomfromthefollowinglist:

•“Yourcomputercannotconnecttothenetwork”onpage127

•“Theadapterstopsworkingfornoapparentreason”onpage127

•“IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnectionfails

orerrorsoccur”onpage128

•“IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead,it

connectsat100Mbps”onpage128

Yourcomputercannotconnecttothenetwork

Symptom:Yourcomputercannotconnecttothenetwork.

Actions:Ensurethat:

•Thecableisinstalledproperly.

ThenetworkcablemustbesecurelyconnectedtoboththeEthernetconnectorofyourcomputerand

theRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100

meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblempersists,try

adifferentcable.

•Thecableisinstalledproperly.

•Youareusingthecorrectdevicedriver.

OntheWindows7operatingsystem,dothefollowing:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe

passwordorprovideconrmation.

4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,youmight

notbeusingthecorrectdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthe

highlightedadapter.

5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.

OntheWindows8operatingsystem,dothefollowing:

1.OpenControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe

passwordorprovideconrmation.

4.IfanexclamationmarkisdisplayednexttoanadapternameunderNetworkadapters,youmight

notbeusingthecorrectdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthe

highlightedadapter.

5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.

•Theswitchportandtheadapterhavethesameduplexsetting.

Ifyouconguredtheadapterforfullduplex,ensurethattheswitchportisalsoconguredforfullduplex.

Settingthewrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.

•Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.

CheckwithyourLANadministratorforthenecessarynetworkingsoftware.

Theadapterstopsworkingfornoapparentreason

Symptom:Theadapterstopsworkingfornoapparentreason.

Chapter10.Troubleshootinganddiagnostics127

Action:Thenetworkdriverlesmaybecorruptormissing.Updatethedriverbyreferringtothe“Solution”

descriptionfortheproceduretomakesurethatthecorrectdevicedriverisinstalled.

TheWakeonLANfeatureisnotworking

Symptom:TheWakeonLAN(WOL)featureisnotworking.

Actions:

•MakesurethatWOLisenabledintheBIOSSetupUtilityprogram.

•Ifitis,checkwithyourLANadministratorforthenecessarysettings.

IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnection

failsorerrorsoccur

Symptom:IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,theconnection

failsorerrorsoccur.

Actions:

•UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.

•Connecttoa1000BASE-Thub/switch(not1000BASE-X).

IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.Instead,

itconnectsat100Mbps

Symptom:IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.

Instead,itconnectsat100Mbps.

Actions:

•Tryanothercable.

•Makesurethatthelinkpartnerissettoauto-negotiate.

•Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).

AwirelessLANproblem

Symptom:Youcannotconnectusingthebuilt-inwirelessnetworkingcard.

Actions:

•MakesurethatyourwirelessLANdriveristhelatestversion.ChecktheWebsiteandverifythedriver

versionsupportedbyAccessConnectionsisthelatestdocumentedinthereadmele.

•Makesurethatyourcomputeriswithinrangeofawirelessaccesspoint.

•Makesurethatthewirelessradioisenabledbydouble-clickingtheAccessConnectionsiconinthe

Windowsnoticationarea.

•CheckNetworkName(SSID),andyourencryptioninformation.UseAccessConnectionstoverifythis

case-sensitiveinformation.

AwirelessWANproblem

Message:UnauthorizedWANcardispluggedin-PoweroffandremovetheWANcard.

Action:TheWANcardisnotsupportedonthiscomputer.Removeit.

Note:SomecomputermodelsdonothaveawirelessWAN.

128ThinkCentreM83,M93/pUserGuide

Bluetoothproblem

Symptom:SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfromthelocal

speakereventhoughtheheadsetorheadphoneisconnectedusingtheHeadsetproleorAVprole.

Action:Dothefollowing:

1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.OpenControlPanel.

3.ClickHardwareandSound➙Sound.

4.SelectthePlaybacktab.

5.IfyouareusingtheHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefault

button.IfyouareusingtheAVprole,selectStereoAudioandclicktheSetDefaultbutton.

6.ClickOKtoclosetheSoundwindow.

Optionproblems

UsethisinformationtodiagnoseproblemswithLenovohardwareoptionsthatdonothavetheirown

troubleshootinginformation.

Selectyoursymptomfromthefollowinglist:

•“Anoptionthatwasjustinstalleddoesnotwork”onpage129

•“Anoptionthatpreviouslyworkeddoesnotworknow”onpage129

Anoptionthatwasjustinstalleddoesnotwork

Symptom:Anoptionthatwasjustinstalleddoesnotwork.

Action:Verifythat:

•Theoptionisdesignedforyourcomputer.

•Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovided

withyourcomputer,andalloptionles(suchasdevicedrivers,ifrequired)areinstalledcorrectly.

•Youhavenotloosenedotherinstalledoptionsorcables.

•Iftheoptionisanadapter,youhaveprovidedenoughhardwareresourcesfortheadaptertofunction

correctly.Seethedocumentationsuppliedwiththeadapter(aswellasthedocumentationforanyother

installedadapters)todeterminetheresourcesrequiredforeachadapter.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

Anoptionthatpreviouslyworkeddoesnotworknow

Symptom:Anoptionthatpreviouslyworkeddoesnotworknow.

Actions:

•Verifythatalloptionhardwareandcableconnectionsaresecure.

•Iftheoptioncomeswithitsowntestinstructions,usethoseinstructionstotesttheoption.

•IfthefailingoptionisaSCSIoption,verifythat:

–ThecablesforallexternalSCSIoptionsareconnectedcorrectly.

–ThelastoptionineachSCSIchain,ortheendoftheSCSIcable,isterminatedcorrectly.

Chapter10.Troubleshootinganddiagnostics129

–AllexternalSCSIoptionsareturnedon.ExternalSCSIoptionsmustbeturnedonbeforethecomputer

isturnedon.Formoreinformation,seeyourSCSIdocumentation.

•Verifythattheoptionandanyrequireddevicedriversareinstalledcorrectly.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

Performanceandlockupproblems

Poorperformanceandlockupproblemscanbearesultofanyofthefollowing:

•“Insufcientfreeharddiskdrivespace”onpage130

•“Excessivenumberoffragmentedles”onpage131

•“Insufcientmemory”onpage131

Makeaselectionfromtheabovelisttondoutmoreaboutthecorrectiveactionsyoucantake.

Insufcientfreeharddiskdrivespace

Symptom:Insufcientfreeharddiskdrivespace

TheWindowsoperatingsystemwillslowdownandmightproduceerrorsiftheharddiskdrivegetstoofull.

TochecktheamountoffreespaceontheWindows7operatingsystem,dothefollowing:

1.ClickStart➙Computer.

2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.

TochecktheamountoffreespaceontheWindows8operatingsystem,dothefollowing:

1.OpentheWindowsExplorerandclickComputer.

2.Right-clickyourCdriveentryandthenclickProperties.Theamountoffreediskspaceisdisplayed.

Tofreeupdiskspace,doanyofthefollowing:

•Procedure1

1.OntheWindows7operatingsystem,clickStart➙Computer.OntheWindows8operatingsystem,

opentheWindowsExplorerandclickComputer.

2.Right-clickyourCdriveentryandthenclickProperties.

3.ClickDiskCleanup.

4.Alistofunnecessarylecategoriesisdisplayed.Selecteachlecategoryyouwanttodelete,

andthenclickOK.

•Procedure2

1.OpenControlPanel.

2.ClickPrograms.

3.ClickTurnWindowsfeaturesonoroff.

4.AlistofoptionalWindowscomponentsisdisplayed.Followtheinstructionsonthescreen.

•Procedure3

1.OntheWindows7operatingsystem,clickStart➙Computer.OntheWindows8operatingsystem,

opentheWindowsExplorerandclickComputer.

2.Right-clickyourCdriveentryandthenclickProperties.

3.ClickDiskCleanup.

130ThinkCentreM83,M93/pUserGuide

4.ClickCleanupsystemles.

5.ClicktheMoreOptionstab.

6.IntheProgramsandFeaturesarea,clicktheCleanupbutton.

7.Alistofinstalledprogramsisdisplayed.Selecttheprogramthatyouwanttoremove.Click

Uninstall/Change.

•CleanoutyourInbox,SentItems,andDeletedItemsfoldersfromyoure-mailapplication.Thefolder

namesandproceduresvarydependingonyoure-mailapplication.Ifyouneedassistance,seethe

helpsystemforyoure-mailapplication.

Excessivenumberoffragmentedles

Symptom:Excessivenumberoffragmentedles

Action:RuntheWindowsDiskDefragmenterprogram.

Note:Dependingonthesizeoftheharddiskdriveandamountofdatacurrentlystoredontheharddisk

drive,thedisk-defragmentationprocessmighttakeuptoseveralhourstocomplete.

OntheWindows7operatingsystem,dothefollowing:

1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.

2.ClickStart➙Computer.

3.Right-clickyourCdriveentryandthenclickProperties.

4.ClicktheToolstab.

5.ClickDefragmentNow,thenclickContinue.

6.ClickDefragmentNowagaintostartadisk-defragmentationprocess.

OntheWindows8operatingsystem,dothefollowing:

1.Closeanyprogramsthatarecurrentlyrunningandcloseanyopenwindows.

2.OpentheWindowsExplorerandclickComputer.

3.Right-clickyourCdriveentryandthenclickProperties.

4.ClicktheToolstab.

5.ClickOptimize.

6.ClickOptimizeagaintostartadisk-defragmentationprocess.

Insufcientmemory

Symptom:Insufcientmemory

Ingeneral,themorememorythatisinstalled,thebettertheWindowsoperatingsystemruns.

Action:Installadditionalmemory.Forinformationaboutpurchasingmemory,seeChapter11“Getting

information,help,andservice”onpage135.Forstep-by-stepinstructionsoninstallingmemory,see

“Installingorreplacingamemorymodule”onpage41.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

Printerproblems

Symptom:Theprinterdoesnotwork.

Chapter10.Troubleshootinganddiagnostics131

Actions:Verifythat:

1.Theprinteristurnedonandisonline.

2.Paperisloadedcorrectly.

3.Theprintersignalcableissecurelyconnectedtothecorrectparallel,serial,orUSBconnectoronthe

computer.

Note:Non-IEEE-approvedprintersignalcablesmightcauseunpredictableproblems.

1.Anydevicedriversandothersoftwarethatcamewiththeprinterarecorrectlyinstalled.

2.Youhaveassignedtheprinterportcorrectlyinyouroperatingsystem,applicationprogram,orBIOS

settings.FormoreinformationaboutBIOSsettings,seeChapter7“UsingtheSetupUtilityprogram”on

page105.

Iftheproblempersists,runthetestsdescribedinthedocumentationthatcomeswithyourprinter.Ifyou

cannotcorrecttheproblem,havethecomputerserviced.SeeChapter11“Gettinginformation,help,and

service”onpage135.

Serialportproblems

Usethisinformationtotroubleshoottheserialportanddevicesattachedtotheserialport.

Symptom:Serialportcannotbeaccessed.

Actions:

•Makesuretheserialcableissecurelyconnectedtotheserialportonthecomputerandtotheserialdevice.

Iftheserialdevicehasitsownpowercord,makesureitisattachedtoaproperlygroundedelectricaloutlet.

•IftheserialdevicehasitsownOn/Offswitch,makesureitisintheOnposition.

•IftheserialdevicehasanOnlineswitch,makesureitisintheOnlineposition.

•Iftheserialdeviceisaprinter,makesurepaperisloadedcorrectly.

•Verifythatanysoftwaresuppliedwiththeserialdeviceiscorrectlyinstalled.Refertothedocumentation

fortheserial-deviceoption.

•Makesurethattheserial-portadapter,ifyouaddedone,isproperlyinstalledandrmlyseated.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogram.Ifyouneedtechnical

assistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

Softwareproblems

Selectyoursymptomfromthefollowinglist:

•“Whenusingasortfeature,datesdonotsortinthecorrectorder”onpage132

•“Softwaredoesnotworkasexpected”onpage132

Whenusingasortfeature,datesdonotsortinthecorrectorder

Symptom:Whenusingasortfeature,datesdonotsortinthecorrectorder.

Action:Somesoftwaredevelopedbeforetheyear2000usedonlythelasttwodigitsofayeartosort

dates,alwaysassumingthersttwodigitswere19.Consequently,theseprogramssortdatesoutoforder.

Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers

makeupdatesavailablefromtheWorldWideWeb.

Softwaredoesnotworkasexpected

Symptom:Softwaredoesnotworkasexpected.

132ThinkCentreM83,M93/pUserGuide

Actions:

•Mostsoftwareprogramshavebuilt-inhelpsystemsthatprovideinstructionsformosttasks.Ifyouare

havingdifcultyperformingaspecictaskwithinasoftwareprogram,refertothehelpsystemforthat

program.Helpsystemsaretypicallyaccessiblefromamenuorbuttonintheprogram,andfrequently

fromtheF1key.

•IfyouarehavingdifcultywiththeWindowsoperatingsystemoroneofitscomponents,refertothe

Windowshelpsystem.ItisaccessiblefromtheWindowsStartmenu.

•Todetermineifproblemsarecausedbynewlyinstalledsoftware,verifythat:

–Yourcomputerhastheminimummemoryrequirementsneededtousethesoftware.Seethe

informationsuppliedwiththesoftwaretoverifymemoryrequirements.(Ifyoujustinstalledanadapter

ormemory,youmighthaveamemory-addressconict.)

–Thesoftwareisdesignedtooperateonyourcomputer.

–Othersoftwareworksonyourcomputer.

–Thesoftwareyouareusingworkscorrectlyonanothercomputer.

•Ifyoureceivedanyerrormessageswhileusingthesoftwareprogram,seetheprinteddocumentation

suppliedwiththesoftwareorthehelpsystemforthatsoftwareforadescriptionofthemessagesand

solutionstotheproblem.

•Checkwithyoursoftwaremanufacturertoseeifanyupdatesareavailable.Manysoftwaremanufacturers

makeupdatesavailablefromtheWorldWideWeb.

•Ifthesoftwareprogramusedtoworkcorrectly,butdoesnotworkcorrectlynow,dothefollowing:

–OntheWindows7operatingsystem,clickStart➙ControlPanel➙SystemandSecurity➙System

➙SystemProtection➙SystemRestore.Then,followtheinstructionsonthescreen.

–OntheWindows8operatingsystem,openControlPanelandclickSystemandSecurity➙System➙

SystemProtection➙SystemRestore.Then,followtheinstructionsonthescreen.

•Ifyouareunabletoresolvetheproblemthroughothermethods,uninstallthesoftwareprogramand

reinstallit.

Iftheseactionsdonotcorrecttheproblem,youmightneedtechnicalassistance.Contactyoursoftware

manufacturerorseeChapter11“Gettinginformation,help,andservice”onpage135fordetails.

USBproblems

Symptom:TheUSBconnectorscannotbeaccessed.

Actions:

•MakesuretheUSBcableissecurelyconnectedtotheUSBconnectorandtotheUSBdevice.IftheUSB

devicehasitsownpowercord,makesureitisattachedtoaproperlygroundedelectricaloutlet.

•IftheUSBdevicehasitsownOn/Offswitch,makesureitisintheOnposition.

•IftheUSBdevicehasanOnlineswitch,makesureitisintheOnlineposition.

•IftheUSBdeviceisaprinter,makesurepaperisloadedcorrectly.

•MakesureanydevicedriversorothersoftwaresuppliedwiththeUSBdeviceiscorrectlyinstalled.

RefertothedocumentationfortheUSBdevice.

•ResetthedevicebydetachingandreattachingtheUSBconnector.

Iftheseactionsdonotcorrecttheproblem,runtheLenovoSolutionCenterprogramtotesttheUSB

connector.IftheUSBdevicecamewithitsowndiagnostics,runthosediagnosticsagainsttheUSBdevice.

Ifyouneedtechnicalassistance,seeChapter11“Gettinginformation,help,andservice”onpage135.

Chapter10.Troubleshootinganddiagnostics133

LenovoSolutionCenter

TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It

combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along

withhintsandtipsformaximumsystemperformance.

Notes:

•TheLenovoSolutionCenterprogramcanbedownloadedfromhttp://www.lenovo.com/diags.

•IfyouareusingotherWindowsoperatingsystemratherthanWindows7andWindows8,goto

http://www.lenovo.com/diagsforthelatestinformationondiagnosticsforyourcomputer.

ToruntheLenovoSolutionCenterprogram,see“Lenovoprograms”onpage5.

Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.

Note:Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningtheprogram,saveandprint

thelogles.YouwillneedthelogleswhenyouspeaktoaLenovotechnicalsupportrepresentative.

134ThinkCentreM83,M93/pUserGuide

Chapter11.Gettinginformation,help,andservice

Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured

byLenovo.

Informationresources

Youcanusetheinformationinthissectiontoaccessusefulresourcesrelatingtoyourcomputingneeds.

LenovoThinkVantageTools

TheLenovoThinkVantageToolsprogramguidesyoutoahostofinformationsourcesandprovideseasy

accesstovarioustoolstohelpyouworkmoreeasilyandsecurely.

ToaccesstheLenovoThinkVantageToolsprogram,clickStart➙AllPrograms➙LenovoThinkVantage

Tools.

LenovoWelcome

TheLenovoWelcomeprogramintroducesyoutosomeinnovativebuilt-infeaturesofLenovoandguidesyou

throughafewimportantsetuptaskstohelpyoumakethemostofyourcomputer.

HelpandSupport

TheWindowsHelpandSupportinformationsystemguidesyoutovarioushelpandsupportinformationfrom

LenovoandMicrosoft,suchasupdatingdrivers,accessingprograms,andaccessingusermanuals.

ToaccesstheWindowsHelpandSupportinformationsystem,dooneofthefollowing:

•OntheWindows7operatingsystem,clickStart➙HelpandSupport.

•OntheWindows8operatingsystem,movethecursortothetop-rightorbottom-rightcornerofthescreen

todisplaythecharms.ThenclickSettings➙Help.

SafetyandWarranty

TheSafety,Warranty,andSetupGuidethatisprovidedwithyourcomputercontainsinformationonsafety,

setup,warranty,andnotices.Readandunderstandallsafetyinformationbeforeusingthisproduct.

LenovoWebsite

TheLenovoWebsite(http://www.lenovo.com)providesup-to-dateinformationandservicestohelpyoubuy,

upgrade,andmaintainyourcomputer.Youcanalsodothefollowing:

•Shopfordesktopandnotebookcomputers,monitors,projectors,upgradesandaccessoriesforyour

computer,andspecialoffers.

•Purchaseadditionalservices,suchassupportforhardware,operatingsystems,applicationprograms,

networksetupandconguration,andcustominstallations.

•Purchaseupgradesandextendedhardwarerepairservices.

•Downloadthelatestdevicedriversandsoftwareupdatesforyourcomputermodel.

•Accesstheonlinemanualsforyourproducts.

•AccesstheLenovoLimitedWarranty.

•Accesstroubleshootingandsupportinformationforyourcomputermodelandothersupportedproducts.

•Findtheserviceandsupportphonenumbersforyourcountryorregion.

•FindaServiceProviderlocatednearyou.

LenovoSupportWebsite

TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:

http://www.lenovo.com/support

ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:

•Driversandsoftware

•Diagnosticsolutions

•Productandservicewarranty

•Productandpartsdetails

•Userguidesandmanuals

•Knowledgebaseandfrequentlyaskedquestions

Helpandservice

Thissectioncontainsinformationaboutobtaininghelpandservice.

Usingthedocumentationanddiagnosticprogram

Ifyouexperienceaproblemwithyourcomputer,seeChapter10“Troubleshootinganddiagnostics”on

page117.Forinformationonadditionalresourcestohelpyoutroubleshootyourcomputerproblem,see

“Informationresources”onpage135.

Ifyoususpectasoftwareproblem,seethedocumentationthatcomeswiththeoperatingsystemorsoftware

program,includingreadmelesandonlinehelp.

Mostcomputerscomewithadiagnosticprogramthathelpyouidentifyhardwareproblems.

YoucanalsogetthelatesttechnicalinformationanddownloaddevicedriversandupdatesfromLenovo

SupportWebsiteat:

http://www.lenovo.com/support

Callingforservice

Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport

Center.

Thefollowingservicesareavailableduringthewarrantyperiod:

•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga

hardwareproblemanddecidingwhatactionisnecessarytoxtheproblem.

•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare

availabletoprovidetheapplicablelevelofservice.

•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas

beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour

hardwareavailable.

Theseitemsarenotcoveredbythewarranty:

136ThinkCentreM83,M93/pUserGuide

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts

•Identicationofsoftwareproblemsources

•CongurationofBIOSaspartofaninstallationorupgrade

•Changes,modications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofapplicationprograms

RefertotheSafety,Warranty,andSetupGuidethatcomeswithyourcomputerforinformationaboutyour

warrantytypeandduration.Youmustretainyourproofofpurchasetoobtainwarrantyservice.

ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto

http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith

yourcomputer.

Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot

provided,contactyourLenovoresellerorLenovomarketingrepresentative.

Ifpossible,beatyourcomputerwhenyoucall.Havethefollowinginformationavailable:

•Machinetypeandmodel

•Serialnumbersofyourhardwareproducts

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwarecongurationinformation

Usingotherservices

Ifyoutravelwithyourcomputerorrelocateittoacountrywhereyourdesktopornotebookcomputer

machinetypeissold,yourcomputermightbeeligibleforInternationalWarrantyService,whichautomatically

entitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.Servicewillbeperformedbyservice

providersauthorizedtoperformwarrantyservice.

Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries.

InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or

on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe

abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight

applyatthetimeofservice.

TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistof

thecountrieswhereserviceisavailable,gotohttp://www.lenovo.com/support,clickProduct&Service

Warranty,andfollowtheinstructionsonthescreen.

FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksforyour

preinstalledMicrosoftWindowsproduct,refertotheMicrosoftProductSupportServicesWebsiteat

http://support.microsoft.com/directoryoryoucancontacttheCustomerSupportCenter.Somefeesmight

apply.

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforhardware,

operatingsystems,andapplicationprograms;networksetupandcongurationservices;upgradedor

extendedhardwarerepairservices;andcustominstallationservices.Serviceavailabilityandservicename

mightvarybycountryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat:

http://www.lenovo.com

Chapter11.Gettinginformation,help,andservice137

138ThinkCentreM83,M93/pUserGuide

AppendixA.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult

yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour

area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat

Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice

thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's

responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis

document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend

licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.

1009ThinkPlace-BuildingOne

Morrisville,NC27560

U.S.A.

Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS

ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,

MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow

disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply

toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically

madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.

Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis

publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport

applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis

documentdoesnotaffectorchangeLenovoproductspecicationsorwarranties.Nothinginthisdocument

shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo

orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecicenvironmentsandis

presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout

incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin

anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof

thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult

obtainedinotheroperatingenvironmentsmayvarysignicantly.Somemeasurementsmayhavebeen

madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame

ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough

extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir

specicenvironment.

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:

Lenovo

RescueandRecovery

ThinkCentre

ThinkVantage

TheLenovologo

MicrosoftandWindowsaretrademarksoftheMicrosoftgroupofcompanies.

Intel,IntelCore,Celeron,andPentiumaretrademarksofIntelCorporationintheU.S.and/orothercountries.

LinuxisaregisteredtrademarkofLinusTorvalds.

Othercompany,product,orservicenamesmaybetrademarksorservicemarksofothers.

140ThinkCentreM83,M93/pUserGuide

AppendixB.Regulatoryinformation

Exportclassicationnotice

ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport

ClassicationControlNumber(ECCN)of4A994.b.Itcanbere-exportedexcepttoanyoftheembargoed

countriesintheEARE1countrylist.

Electronicemissionsnotices

ThefollowinginformationreferstoLenovopersonalcomputermachinetypes10A0,10A1,10A6,10A7,

10AG,10AK,and10AL.

FederalCommunicationsCommissionDeclarationofConformity

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant

toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful

interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency

energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference

toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular

installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe

determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby

oneormoreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.

•Consultanauthorizeddealerorservicerepresentativeforhelp.

Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspeciedor

recommendedcablesandconnectorsorbyunauthorizedchangesormodicationstothisequipment.

Unauthorizedchangesormodicationscouldvoidtheuser'sauthoritytooperatetheequipment.

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)

thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,

includinginterferencethatmaycauseundesiredoperation.

ResponsibleParty:

Lenovo(UnitedStates)Incorporated

1009ThinkPlace-BuildingOne

Morrisville,NC27560

PhoneNumber:919-294-5900

IndustryCanadaClassBemissioncompliancestatement

ThisClassBdigitalapparatuscomplieswithCanadianICES-003.

CetappareilnumériquedelaclasseBestconformeàlanormeNMB-003duCanada.

EuropeanUnion-CompliancetotheElectromagneticCompatibilityDirective

ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EConthe

approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.Lenovocannot

acceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfromanon-recommended

modicationoftheproduct,includingtheinstallationofoptioncardsfromothermanufacturers.

ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBInformationTechnology

EquipmentaccordingtoEuropeanStandardEN55022.ThelimitsforClassBequipmentwerederived

fortypicalresidentialenvironmentstoprovidereasonableprotectionagainstinterferencewithlicensed

communicationdevices.

Lenovo,Einsteinova21,85101Bratislava,Slovakia

GermanClassBcompliancestatement

DeutschsprachigerEUHinweis:

HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit

DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2004/108/EG(früher89/336/EWG)zur

AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten

undhältdieGrenzwertederEN55022KlasseBein.

Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu

betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.

LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt

ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne

EmpfehlungderLenovogesteckt/eingebautwerden.

Deutschland:

EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln

DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“

EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder

EU-Richtlinie2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.

ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit

vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische

VerträglichkeitvonGeräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),für

GerätederKlasseB.

DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen

-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo

(Deutschland)GmbH,Gropiusplatz10,D-70563Stuttgart.

InformationeninHinsichtEMVGParagraf4Abs.(1)4:

DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.

142ThinkCentreM83,M93/pUserGuide

KoreaClassBcompliancestatement

JapanVCCIClassBcompliancestatement

Japancompliancestatementforproductswhichconnecttothepowermainswithratedcurrent

lessthanorequalto20Aperphase

LenovoproductserviceinformationforTaiwan

KeyboardandmousecompliancestatementforTaiwan

Eurasiancompliancemark

Additionalregulatoryinformation

Foradditionalregulatoryinformation,refertotheRegulatoryNoticeshippedwithyourcomputer.Depending

onthecongurationofyourcomputerandthecountryorregionwherethecomputerwaspurchased,

youmighthavereceivedadditionalprintedregulatorynotices.Allregulatorynoticesareavailableonthe

LenovoSupportWebsiteinelectronicformat.Toaccesselectroniccopiesofthedocumentation,goto

http://www.lenovo.com/supportandclickUserGuides&Manuals.

AppendixB.Regulatoryinformation143

144ThinkCentreM83,M93/pUserGuide

AppendixC.WEEEandrecyclinginformation

Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipment

whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin

recyclingtheirITproducts.ForinformationonrecyclingLenovoproducts,goto:

http://www.lenovo.com/recycling

ImportantWEEEinformation

TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(forexample,

EuropeanDirective2002/96/EC,IndiaE-WasteManagement&HandlingRules,2011).Appliancesare

labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).

Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable

withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe

thrownaway,butratherputintheestablishedcollectivesystemsforreclaimingtheseendoflifeproducts.

Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendof

lifeEEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,

recycle,andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentand

humanhealthduetothepresenceofhazardoussubstances.ForadditionalWEEEinformationgoto:

http://www.lenovo.com/recycling

RecyclinginformationforJapan

CollectingandrecyclingadisusedLenovocomputerormonitor

IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty

ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof

Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed

ofbyanindustrialwastedisposalcontractorcertiedbyalocalgovernment.InaccordancewiththeLaw

forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollecting

andRecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.For

details,visittheLenovoWebsiteathttp://www.lenovo.com/recycling/japan.PursuanttotheLawfor

PromotionofEffectiveUtilizationofResources,thecollectingandrecyclingofhome-usedcomputers

andmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceisprovidedfreeof

chargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,visittheLenovoWebsiteat

http://www.lenovo.com/recycling/japan.

DisposingofLenovocomputercomponents

SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother

environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit

boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.

DisposingofdisusedlithiumbatteriesfromLenovocomputers

Abutton-shapedlithiumbatteryisinstalledonthesystemboardofyourLenovocomputertoprovidepower

tothecomputerclockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouwantto

replaceitwithanewone,contactyourplaceofpurchaseoraskforarepairserviceprovidedbyLenovo.If

youhavereplaceditbyyourselfandwanttodisposeofthedisusedlithiumbattery,insulateitwithvinyltape,

contactyourplaceofpurchase,andfollowtheirinstructions.IfyouuseaLenovocomputerathomeand

needtodisposeofalithiumbattery,youmustcomplywithlocalordinancesandregulations.

RecyclinginformationforBrazil

DeclaraçõesdeReciclagemnoBrasil

DescartedeumProdutoLenovoForadeUso

Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde

coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas

especializadasnomanuseioderesíduosindustriais,devidamentecerticadaspelosorgãosambientais,de

acordocomalegislaçãolocal.

ALenovopossuiumcanalespecícoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua

umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:

reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,amdeenviarmosasinstruções

paraocorretodescartedoseuprodutoLenovo.

BatteryrecyclinginformationforTaiwan

BatteryrecyclinginformationfortheEuropeanUnion

Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).

146ThinkCentreM83,M93/pUserGuide

BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC

concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe

frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe

EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown

away,butratherreclaimeduponendoflifeperthisDirective.

InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate

thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso

includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor

cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted

municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and

treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential

effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof

hazardoussubstances.Forpropercollectionandtreatment,goto:

http://www.lenovo.com/recycling

AppendixC.WEEEandrecyclinginformation147

148ThinkCentreM83,M93/pUserGuide

AppendixD.RestrictionofHazardousSubstancesDirective

(RoHS)

EuropeanUnionRoHS

LenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirementsofDirective

2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic

equipment(“RoHSrecast”or“RoHS2”).

FormoreinformationaboutLenovoprogressonRoHS,goto:

http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf

ChinaRoHS

TurkishRoHS

TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse

ofCertainHazardousSubstancesinElectricalandElectronicEquipment(EEE).

UkraineRoHS

IndiaRoHS

RoHScompliantasperE-Waste(Management&Handling)Rules,2011.

150ThinkCentreM83,M93/pUserGuide

AppendixE.ChinaEnergyLabel

152ThinkCentreM83,M93/pUserGuide

AppendixF.ENERGYSTARmodelinformation

ENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department

ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefcientproductsand

practices.

LenovoisproudtoofferourcustomersproductswithanENERGYSTARcompliantdesignation.Some

modelsofthefollowingmachinetypeshavebeendesignedandtestedtoconformtotheENERGYSTAR

programrequirementforcomputersatthetimeofmanufacture:10A0,10A1,10A6,10A7,10AG,and10BE.

FormoreinformationaboutENERGYSTARratingsforLenovocomputers,gotohttp://www.lenovo.com.

ByusingENERGYSTARcompliantproductsandtakingadvantageofthepower-managementfeaturesof

yourcomputer,youreducetheconsumptionofelectricity.Reducedelectricalconsumptioncontributesto

potentialnancialsavings,acleanerenvironment,andthereductionofgreenhousegasemissions.

FormoreinformationaboutENERGYSTAR,goto:

http://www.energystar.gov

Lenovoencouragesyoutomakeefcientuseofenergyanintegralpartofyourday-to-dayoperations.To

helpinthisendeavor,setthefollowingpower-managementfeaturestotakeeffectwhenyourcomputerhas

beeninactiveforaspeciedduration:

Table3.ENERGYSTARpower-managementfeatures

Windows7orWindows8operatingsystem

Powerplan:ThinkCentre®Default

•Turnoffthedisplay:After10minutes

•Putthecomputertosleep:After25minutes

•Advancedpowersettings:

–Turnoffharddiskdrives:After20minutes

–Hibernate:Never

ToawakenyourcomputerfromaSleeporStandbymode,pressanykeyonyourkeyboard.Formore

informationaboutthesesettings,refertoyourWindowsHelpandSupportinformationsystem.

154ThinkCentreM83,M93/pUserGuide

Index

arescuemedium,creatingandusing100

Administrator,password106

audioline-inconnector12

audioline-outconnector12

audiosubsystem1

backupandrecoveryoperations98

basictroubleshooting117

battery,replacing53

boot-blockrecovery112

cablelock,security31–32

cardreader,installing45

cardreader,replacing48

changing

password106

startupdevicesequence108

cleaninganopticalmouse115

CMOS,clearing107

components,internal14

computercover

removing36

computercover,reinstalling95

connector12

connectors

rear10

connectors,controls,indicators

front10

considerations,passwords106

coverpresenceswitch,replacing82

creating

andusingarescuemedium100

creatingandusing

recoverymedia97

CRU

completingtheinstallation95

customersupportcenter136

deletingapassword106

Description12

devicedrivers96

devices,handlingstatic-sensitive35

diagnosticsprogram,using136

diagnostics,troubleshooting117

DisplayPortconnector12

documentation,using136

drivers,device96

drives

bays17

specications17

environment,operating5

Ethernet2

Ethernetconnector13

exiting,SetupUtility110

expansion3

externaloptions,installing35

failure,recoveringfromPOST/BIOS112

features1

ashingtheBIOS111

front

connectors,controls,indicators10

frontaudioandUSBassembly,replacing75

frontbezel

frontbezel,removing37

frontbezel,reinstalling37

frontfanassembly,replacing71

frontUSBassembly,installing49

frontUSBassembly,replacing52

frontWi-Fiantenna,installing,removing92

getting

help135

information135

service135

harddiskdrive,replacing66

heatsinkandfanassembly,replacing56

help

andservice136

getting135

HelpandSupport135

importantsafetyinformationv

information

getting135

importantsafetyv

resources135

safety135

warranty135

Input/Output(I/O)features3

installing

mSATAsolid-statedrive60

solid-statedrive70

installingoptions

memorymodule41

PCIcard38

internaldrives1

internalspeaker,replacing78

Kensington-style

cablelock31

keyboardconnector13

keyboard,replacing94

LenovoSolutionCenter134

LenovoThinkVantageTools135

LenovoWelcome135

locatingcomponents14

media,creatingandusingrecoverymedia97

memorymodule

installing,replacing41

systemboard41

Microphoneconnector13

microprocessor

replacing58

mouseconnector13

mouse,replacing94

mSATAsolid-statedrive,installing60

mSATAsolid-statedrive,replacing62

notices139

operations,backupandrecovery98

opticaldrive,replacing43

opticalmouse

cleaning115

partsreplacement,completing95

password

Administrator106

considerations106

Power-OnPassword106

setting,changing,deleting106

passwords

erasing107

lostorforgotten107

passwords,using105

PCIcard38

installing,replacing38

slots38

physicalspecications5

power

features3

powersupplyassembly,replacing55

power-onself-test(POST)111

Power-On,Password106

programs,updatingsystem111

purchasingadditionalservices137

rearconnectors10

rearfanassembly,replacing73

rearWi-Fiantenna,installing,removing91

recovering

fromaPOST/BIOSupdatefailure112

software97

recovery

boot-block112

operations,backupand98

problems,solving102

recoverymedia,creatingandusing97

removingcomputercover36

replacing

battery53

cardreader48

frontUSBassembly52

harddiskdrive66

heatsinkandfanassembly56

microprocessor58

mSATAsolid-statedrive62

RescueandRecovery97

workspace,RescueandRecovery99

RescueandRecoveryworkspace99

resources,information135

safetyv

safetyinformation135

security

cablelock32

enablingordisabling107

features3

selecting

startupdevice108

temporarystartupdevice108

serialport13

service

andhelp136

customersupportcenter136

getting135

services

other137

purchasingadditional137

156ThinkCentreM83,M93/pUserGuide

setting

password106

settings

changing105

viewing105

SetupUtility105

SetupUtilityprogram,starting105

SetupUtility,exiting110

software

recovering97

solid-statedrive,installing70

solvingrecoveryproblems102

startingtheSetupUtilityprogram105

startupdevice108

sequence,changing108

temporary,selecting108

static-sensitivedevices,handling35

system

management2

programs111

systemboard

connectors15–16

locatingparts14

locations14

memorymodule41

temporarystartupdevice108

theBIOS,updating(ashing)111–112

thermalsensor,replacing80

trademarks140

troubleshooting,basic117

troubleshooting,diagnostics117

updating

(ashing)theBIOS111

systemprograms111

updating(ashing)theBIOS112

USBconnector13

using

arescuemedium,creatingand100

diagnosticprogram136

documentation136

otherservices137

passwords105

SetupUtility105

VGAmonitorconnector13

videosubsystem1

viewingandchangingsettings105

warrantyinformation135

Wi-Fiunits,Wi-Fiadaptercard,Wi-Ficardmodule,Wi-Fi

antennacable,replacing84

workspace,backupandrecovery99

158ThinkCentreM83,M93/pUserGuide

Table of Contents

Lenovo M83 User Manual

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