Table of Contents
- Discover your Lenovo notebook
- Chapter 1. Meet your computer
- Chapter 2. Get started with your computer
- Chapter 3. Explore your computer
- Chapter 4. Secure your computer and information
- Chapter 5. Configure advanced settings
- Chapter 6. CRU replacement
- Chapter 7. Help and support
- Appendix A. Compliance information
- Appendix B. Notices and trademarks
Lenovo P17 Gen 2 (17" Intel) User Manual
Displayed below is the user manual for P17 Gen 2 (17" Intel) by Lenovo which is a product in the Notebooks category. This manual has pages.
Related Manuals
P15 Gen 2/T15g Gen 2/P17 Gen 2
User Guide
Read this first
Before using this documentation and the product it supports, ensure that you read and understand the
following:
• Safety and Warranty Guide
• Setup Guide
• Generic Safety and Compliance Notices
Second Edition (May 2022)
© Copyright Lenovo 2021, 2022.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.
Contents
Discover your Lenovo notebook. . . . . iii
Chapter 1. Meet your computer . . . . . 1
Front view . . . . . . . . . . . . . . . . . . 1
Side view . . . . . . . . . . . . . . . . . . 5
Rear view . . . . . . . . . . . . . . . . . . 6
Bottom view . . . . . . . . . . . . . . . . . 7
Features and specifications . . . . . . . . . . . 8
USB specifications. . . . . . . . . . . . . 8
Chapter 2. Get started with your
computer . . . . . . . . . . . . . . . . 11
Access networks . . . . . . . . . . . . . . 11
Connect to Wi-Fi networks. . . . . . . . . 11
Connect to the wired Ethernet . . . . . . . 11
Connect to a cellular network (for selected
models) . . . . . . . . . . . . . . . . 11
Turn on the Airplane mode . . . . . . . . . 12
Interact with your computer . . . . . . . . . . 12
Use the keyboard shortcuts . . . . . . . . 12
Use the TrackPoint pointing device . . . . . 13
Use the trackpad . . . . . . . . . . . . 15
Use the touch screen (for selected models of
P15 Gen 2 / T15g Gen 2) . . . . . . . . . 16
Connect to an external display . . . . . . . 18
Lenovo Pen Pro . . . . . . . . . . . . . . 19
Chapter 3. Explore your computer . . 21
Lenovo apps . . . . . . . . . . . . . . . . 21
Color calibration (for selected models) . . . . . . 22
Intelligent Cooling . . . . . . . . . . . . . . 22
Use the Cool and Quiet on lap feature . . . . . . 23
Manage power . . . . . . . . . . . . . . . 23
Check the battery status . . . . . . . . . 23
Charge the computer . . . . . . . . . . . 23
Change the power settings . . . . . . . . 24
Transfer data . . . . . . . . . . . . . . . . 24
Set up a Bluetooth connection . . . . . . . 24
Use a SD card or smart card (for selected
models) . . . . . . . . . . . . . . . . 24
Accessories . . . . . . . . . . . . . . . . 25
Purchase accessories . . . . . . . . . . 25
Chapter 4. Secure your computer
and information . . . . . . . . . . . . 27
Lock the computer . . . . . . . . . . . . . 27
Log in with your fingerprint . . . . . . . . . . 27
Log in with your face ID (for selected models) . . . 28
Protect data against power loss (for selected
models) . . . . . . . . . . . . . . . . . . 28
UEFI BIOS passwords . . . . . . . . . . . . 28
Password types . . . . . . . . . . . . . 28
Set, change, and remove a password . . . . 29
Associate your fingerprints with passwords
(for selected models) . . . . . . . . . . . 30
Chapter 5. Configure advanced
settings. . . . . . . . . . . . . . . . . 31
UEFI BIOS . . . . . . . . . . . . . . . . . 31
Enter the UEFI BIOS menu . . . . . . . . . 31
Navigate in the UEFI BIOS interface . . . . . 31
Set the system date and time. . . . . . . . 31
Change the startup sequence . . . . . . . 31
Update UEFI BIOS . . . . . . . . . . . . 31
RAID . . . . . . . . . . . . . . . . . . . 32
Storage drive requirements for RAID levels . . 32
Enter the Intel RST configuration utility . . . . 32
Create RAID volumes . . . . . . . . . . . 33
Delete RAID volumes . . . . . . . . . . . 33
Reset storage drives to non-RAID . . . . . . 34
Rebuild RAID 1 volumes. . . . . . . . . . 34
Install a Windows operating system and drivers . . 34
Chapter 6. CRU replacement . . . . . 37
CRU list . . . . . . . . . . . . . . . . . . 37
Disable Fast Startup and the built-in battery. . . . 37
Replace a CRU . . . . . . . . . . . . . . . 38
Bottom door . . . . . . . . . . . . . . 38
Keyboard . . . . . . . . . . . . . . . 39
Service bracket . . . . . . . . . . . . . 43
M.2 solid-state drive . . . . . . . . . . . 44
Memory module . . . . . . . . . . . . . 46
Chapter 7. Help and support . . . . . 51
Frequently asked questions . . . . . . . . . . 51
Error messages . . . . . . . . . . . . . . . 52
Beep errors . . . . . . . . . . . . . . . . 53
Self-help resources . . . . . . . . . . . . . 54
Windows label . . . . . . . . . . . . . . . 55
Call Lenovo . . . . . . . . . . . . . . . . 55
Before you contact Lenovo . . . . . . . . 55
Lenovo Customer Support Center . . . . . . 56
Purchase additional services. . . . . . . . . . 57
Appendix A. Compliance
information . . . . . . . . . . . . . . . 59
© Copyright Lenovo 2021, 2022 i
Discover your Lenovo notebook
Thank you for choosing a Lenovo® notebook! We are dedicated to delivering the best solution to you.
Before starting your tour, please read the following information:
• Illustrations in this documentation might look different from your product.
• Depending on the model, some optional accessories, features, software programs, and user interface
instructions might not be applicable to your computer.
• Documentation content is subject to change without notice. To get the latest documentation, go to https://
pcsupport.lenovo.com.
© Copyright Lenovo 2021, 2022 iii
iv P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Chapter 1. Meet your computer
Front view
P15 Gen 2 and T15g Gen 2
Infrared camera * / Camera * Webcam privacy shutter *
Microphone * Touch screen *
Power button TrackPoint® pointing stick
Fingerprint reader Trackpad
TrackPoint buttons Speaker
© Copyright Lenovo 2021, 2022 1
Webcam privacy shutter
Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.
Related topics
• “Log in with your face ID (for selected models)” on page 28
• “Use the touch screen (for selected models of P15 Gen 2 / T15g Gen 2)” on page 16
• “Log in with your fingerprint” on page 27
• “Use the TrackPoint pointing device” on page 13
• “Use the trackpad” on page 15
2P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
P17 Gen 2
Infrared camera * / Camera * Webcam privacy shutter *
Microphone * Power button
TrackPoint® pointing stick Fingerprint reader
Trackpad TrackPoint buttons
Speaker
* for selected models
Webcam privacy shutter
Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy.
Chapter 1.Meet your computer 3
Side view
HDMI™ connector Always on USB 3.2 connector Gen 1
Nano-SIM-card tray Audio connector
Smart-card slot* SD card reader
USB 3.2 connector Gen 1 Security-lock slot
HDMI connector
The HDMI connector on your computer supports the HDMI 2.1 standard by default. If you connect an
external display to your computer through the HDMI connector with an uncertified HDMI cable, the external
display might not work. In this case, use a certified HDMI 2.1 cable instead.
Related topics
• “Charge the computer” on page 23
• “USB specifications” on page 8
• “Use a SD card or smart card (for selected models)” on page 24
• “Lock the computer” on page 27
Chapter 1.Meet your computer 5
Rear view
Ethernet connector Power connector
USB-C (Thunderbolt 4) connectors USB-C (3.2 Gen 2) connector
6P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Bottom view
Emergency-reset hole
If the computer stops responding and you cannot turn it off by pressing the power button, reset your
computer:
1. Disconnect your computer from ac power.
2. Insert a straightened paper clip into the hole to cut off power supply temporarily.
3. Connect your computer to ac power and then turn on your computer.
Chapter 1.Meet your computer 7
Features and specifications
For detailed specifications of your computer, go to https://psref.lenovo.com and search by product.
Memory
• Four slots
• Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM),
up to 128 GB in total
Storage device • Three slots, 2280 M.2 solid-state drive, up to 2 TB for each slot
Display
• P15 Gen 2 and T15g Gen 2:
– Organic Light-Emitting Diode (OLED) display or color display with In-Plane
Switching (IPS)
– Display ratio: 16:9
– Display resolution: 1920 x 1080 pixels or 3840 x 2160 pixels
– Multi-touch technology (for selected models)
• P17 Gen 2:
– Color display with IPS
– Display ratio: 16:9
– Display resolution: 1920 x 1080 pixels or 3840 x 2160 pixels
Notes: For non-OLED display with High-Dynamic Range (HDR) function, this
function only works under Hybrid Graphics mode. To switch the display setting
between Hybrid Graphics mode and Discrete Graphics mode:
1. Restart the computer. When the logo screen is displayed, press F1 to enter
the UEFI BIOS menu.
2. Select Config ➙ Display ➙ Graphic Devices and follow the on-screen
instructions.
Security features
• Face authentication *
• Fingerprint reader
• Trusted Platform Module (TPM) *
Wireless features
• Bluetooth
• GPS (available on models with wireless WAN card only) *
• Wireless LAN
• Wireless WAN (4G or 5G) *
Note: The 4G or 5G cellular service is provided by authorized mobile service
carriers in some countries or regions. You must have a cellular plan from a
service carrier to connect to the cellular network. The cellular data plan might
vary by location.
* for selected models
USB specifications
Note: Depending on the model, some USB connectors might not be available on your computer.
8P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Connector name Description
• USB 2.0 connector
• USB 3.2 connector Gen 1
• USB 3.2 connector Gen 2
Connect USB-compatible devices, such as a USB keyboard, USB
mouse, USB storage device, or USB printer.
• USB-C (3.2 Gen 1) connector
• USB-C (3.2 Gen 2) connector
• USB-C (Thunderbolt 3) connector
• USB-C (Thunderbolt 4) connector
• Charge USB-C compatible devices with the output voltage and
current of 5 V and 1.5 A.
• Connect to an external display:
– USB-C to VGA: up to 1920 x 1200 pixels, 60 Hz
– USB-C to DP: up to 5120 x 3200 pixels, 60 Hz
• Connect to USB-C accessories to help expand your computer
functionality. To purchase USB-C accessories, go to https://
www.lenovo.com/accessories.
Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.
USB device Data rate (Gbit/s)
3.2 Gen 1 / 3.1 Gen 1 5
3.2 Gen 2 / 3.1 Gen 2 10
3.2 Gen 2 × 2 20
Thunderbolt 3 40
Thunderbolt 4 40
Chapter 1.Meet your computer 9
10 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Chapter 2. Get started with your computer
Access networks
This section helps you connect to a wireless or wired network.
Connect to Wi-Fi networks
Click the network icon in the Windows® notification area, and then select a network for connection. Provide
required information, if needed.
Connect to the wired Ethernet
Connect your computer to a local network through the Ethernet connector on your computer with an
Ethernet cable.
Connect to a cellular network (for selected models)
If your computer has a wireless wide area network (WAN) card and a nano-SIM card installed, you can
connect to a cellular data network and get online everywhere.
Note: The cellular service is provided by authorized mobile service carriers in some countries or regions.
You must have a cellular plan from a service carrier to connect to the cellular network.
To establish a cellular connection:
1. Turn off the computer.
© Copyright Lenovo 2021, 2022 11
2. Locate the nano-SIM card slot and insert the nano-SIM card as shown. Note the orientation of the card
and ensure that it is seated correctly.
3. Turn on the computer.
4. Click the network icon, and then select the cellular network icon from the list. Provide required
information, if needed.
Turn on the Airplane mode
When the Airplane mode is enabled, all wireless features are disabled.
1. Type Airplane mode in the Windows search box and then press Enter.
2. Turn on the Airplane mode.
Interact with your computer
Your computer provides you various ways to navigate the screen.
Use the keyboard shortcuts
The special keys on the keyboard help you work more effectively.
https://support.lenovo.com/us/en/videos/vid500145
+
Invoke the special function printed as an icon on each key or standard function of
F1–F12 function keys.
FnLock indicator on: standard function
FnLock indicator off: special function
Enable / disable speakers
Decrease volume
Increase volume
Enable / disable microphones
Darken display
Brighten display
12 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Manage external displays
Enable / disable wireless
Open / collapse notification center
Answer incoming calls on Microsoft Teams
Decline incoming calls on Microsoft Teams
Open the Vantage app. You can customize the function of this key on the Vantage
app.
+
Open calculator
+
Enter sleep mode
+
Open Snipping Tool
+
Toggle keyboard backlight (for selected models)
+
Break operation
+
Pause operation
+
Scroll contents
+
Send system request
+
Enter sleep mode
To wake up the computer, press Fn or the power button.
+
Go to beginning
+
Go to end
Use the TrackPoint pointing device
The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as
pointing, clicking, and scrolling.
Chapter 2.Get started with your computer 13
Use the TrackPoint pointing device
TrackPoint pointing stick
Use your finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard.
The pointer on the screen moves accordingly. The higher the pressure applied, the faster the pointer moves.
TrackPoint buttons
The left-click button and right-click button correspond to the left and right buttons on a traditional mouse.
Press and hold the dotted middle button while using your finger to applying pressure to the pointing stick in
the vertical or horizontal direction. Then, you can scroll through the document, Web site, or apps.
Disable the TrackPoint pointing device
The TrackPoint pointing device is active by default. To disable the device:
1. Open the Start menu, and then click Settings ➙ Devices ➙ Mouse.
2. Follow the on-screen instructions to disable TrackPoint.
Replace the pointing-stick nonslip cap
Note: Ensure that the new cap has grooves a.
14 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Use the touch gestures
Tap once to select or open an item. Tap twice quickly to display a shortcut menu.
Two-finger zoom in or zoom out. Scroll through items.
Open the task view to see all open windows. Show the desktop.
Notes:
• When using two or more fingers, ensure that you position your fingers slightly apart.
• Some gestures are not available if the last action was done from the TrackPoint pointing device.
• Some gestures are only available when you are using certain apps.
• If the trackpad surface is stained with oil, turn off the computer first. Then, gently wipe the trackpad
surface with a soft and lint-free cloth moistened with lukewarm water or computer cleaner.
For more gestures, see the help information of the pointing device.
Disable the trackpad
The trackpad is active by default. To disable the device:
1. Open the Start menu, and then click Settings ➙ Devices ➙ Touchpad.
2. In the Touchpad section, turn off the Touchpad control.
Use the touch screen (for selected models of P15 Gen 2 / T15g Gen 2)
If your computer display supports the multi-touch function, you can navigate the screen with simple touch
gestures.
Note: Some gestures might not be available when you are using certain apps.
16 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Tap once to single click Tap twice quickly to double-click
Tap and hold to right-click
Slide to scroll through items
Zoom out Zoom in
Swipe from the left: view all open windows
Swipe from the right: open action center
Swipe downwards shortly: show title bar
Swipe downwards: close the current app
Drag
Chapter 2.Get started with your computer 17
Maintenance tips:
• Turn off the computer before cleaning the touch screen.
• Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the
touch screen. Do not apply solvents to the cloth.
• The touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic
object on the screen, which might damage the touch panel or cause it to malfunction.
• Do not use fingernails, gloved fingers, or inanimate objects for input on the screen.
• Regularly calibrate the accuracy of the finger input to avoid a discrepancy.
Connect to an external display
Connect your computer to a projector or a monitor to give presentations or expand your workspace.
Connect to a wired display
If your computer cannot detect the external display, right-click a blank area on the desktop and select
display settings. Then follow the on-screen instructions to detect the external display.
Supported resolution
The following table lists the supported maximum resolution of the external display. For more information, go
to https://psref.lenovo.com and search by product.
Note: Refresh rate above 60 Hz is also supported. If you set the refresh rate above 60 Hz, the maximum
resolution might be limited.
Connect the external display to Supported resolution
HDMI connector Up to 8K / 60 Hz
USB-C (3.2 Gen 2) connector Up to 5K / 60 Hz
USB-C (Thunderbolt 4) connector Up to 5K / 60 Hz
Connect to a wireless display
To use a wireless display, ensure that both your computer and the external display support the Miracast®
feature.
Press + and then select a wireless display to connect with.
18 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Set the display mode
Press or and then select a display mode of your preference.
Change display settings
1. Right-click a blank area on the desktop and select display settings.
2. Select the display that you want to configure and change display settings of your preference.
You can change the settings for both the computer display and the external display. For example, you can
define which one is the main display and which one is the secondary display. You also can change the
resolution and orientation.
Lenovo Pen Pro
Selected models of P15 Gen 2 and T15g Gen 2 come with a Lenovo Pen Pro (referred to as pen in this
section). The Lenovo Pen Pro (a rechargeable stylus pen) enables you to write and draw in a natural manner.
To purchase the pen, go to https://www.lenovo.com/accessories.
Note: The color of the pen might vary by country or region. Depending on the model, the pen might look
slightly different from the illustrations in this topic.
Pen overview
Bottom barrel button
To erase text or drawings, hold the button to erase the object in supported apps.
Top barrel button
To right-click, hold the button and tap the screen in supported apps.
USB-C connector
Use the ac power adapter that comes with your foldable PC to charge the pen.
LED indicator When the LED indicator blinks in amber, the pen battery power is low. The LED
indicator is in solid amber during charging and is solid green when the pen is fully
charged. The pen is fully charged in about two hours.
Top pen button
Hold the top pen button for at least three seconds to enable Bluetooth pairing on
the pen.
Chapter 2.Get started with your computer 19
Notes:
• The default function of each barrel button might vary in different apps.
• To customize the barrel button functions, use Lenovo Pen Settings. If Lenovo Pen Settings is not installed
on your computer, download and install the latest WinTab driver from https://support.lenovo.com.
Pair the pen
1. Enable Bluetooth pairing on the pen by pressing and holding the top of the pen for at least three
seconds until the LED indicator flashes in green.
2. Enable Bluetooth pairing on your computer to discover and pair the pen. See “Set up a Bluetooth
connection” on page 24. The pen is discoverable as Lenovo Pen Pro.
After pairing, press or double-press the top pen button to access more functions. To customize the top pen
button functions, use Lenovo Pen Settings or open the Start menu and click Settings ➙ Devices ➙ Pen &
Windows Ink ➙ Pen shortcuts.
Store the pen
The pen is delivered with a pen holder. To store the pen on the computer:
1. Insert the pen holder into the USB connector on the computer.
2. Insert the pen into the pen holder in any ways as shown.
Maintenance tips
• The pen is not waterproof. Keep the pen away from water and excessive moisture.
• The pen contains pressure sensors. Apply an appropriate amount of pressure when writing on the screen.
Do not subject the pen to shock or vibration.
• If possible, place your pen in a well-ventilated and dry area without direct exposure to sunshine.
• Do not use or store the pen in a place where excessive changes in temperature may occur such as in a
car.
20 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Chapter 3. Explore your computer
Lenovo apps
This section provides introduction to the Vantage and Lenovo Quick Clean / Clean Your Device apps.
The Vantage app
The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with
automated updates and fixes, configure hardware settings, and get personalized support.
To access the Vantage app, type Vantage in the Windows search box.
Key features
The Vantage app enables you to:
• Know the device status easily and customize device settings.
• Download and install UEFI BIOS, firmware, and driver updates to keep your computer up-to-date.
• Monitor your computer health, and secure your computer against outside threats.
• Scan your computer hardware and diagnose hardware problems.
• Look up warranty status (online).
• Access User Guide and helpful articles.
Notes:
• The available features vary depending on the computer model.
• The Vantage app makes periodic updates of the features to keep improving your experience with your
computer. The description of features might be different from that on your actual user interface.
Lenovo Quick Clean / Clean Your Device
Depending on the model, your computer might support the Lenovo Quick Clean / Clean Your Device feature.
The preinstalled Lenovo Quick Clean / Clean Your Device enables you to temporarily disable the keyboard,
screen, trackpad, and TrackPoint pointing device for cleaning.
To access Lenovo Quick Clean / Clean Your Device, do one of the following:
• Type Lenovo Quick Clean / Clean Your Device in the Windows search box.
• Press Fn and the right Shift key at the same time.
To download the latest version of Lenovo Quick Clean / Clean Your Device, go to https://pcsupport.lenovo.
com.
© Copyright Lenovo 2021, 2022 21
Color calibration (for selected models)
The factory color calibration feature is available on computer models preinstalled with the X-Rite Color
Assistant program. This feature enables you to render color images or graphics on your display close to the
original intent as much as possible.
For computer with the factory color calibration feature, the color profiles are preinstalled. You can switch
between color profiles as desired:
1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click .
2. Follow the on-screen instructions to select a profile as desired.
Lenovo provides backup color profiles in Lenovo Cloud. You might need to restore or install color profiles in
the following situations:
• If any color profile is lost or damaged, a window will be displayed to remind you to restore the color
profiles. Click Yes in the window prompted, and the color profiles will be restored from Lenovo Cloud
automatically.
• If your display has been replaced by a Lenovo-authorized service provider, do the following to install new
color profiles:
1. Connect your computer to the network and close the X-Rite Color Assistant program.
2. Go to C:\Program files (x86)\X-Rite Color Assistant and locate the
ProfileUpdaterForDisplayReplacement.exe file.
3. Double-click the EXE file. Then, follow the on-screen instructions to input the display serial number
and click Submit.
Note: When the new color profiles are installed successfully, a window will be displayed.
• If you install a new operating system, do the following to reinstall the color profiles:
1. Connect your computer to the network and open the preinstalled X-Rite Color Assistant app.
Note: If the app is uninstalled, reinstall it by downloading the installation package from https://
pcsupport.lenovo.com/us/en/downloads/DS543953
2. Go to Settings ➙ Restore profiles. The app will download and install its unique color profiles from
Lenovo cloud automatically.
Intelligent Cooling
The Intelligent Cooling feature enables your computer to work in the following three modes:
• Quiet mode: the lower fan speed
• Balanced mode: balanced performance and fan speed
• Performance mode: the highest performance and normal fan speed
• Ultra-performance mode: the best performance and higher fan speed
on ac power on battery power
22 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
To select the preferred mode:
1. Click the battery status icon in the Windows notification area.
2. Move the slider to select the preferred mode.
Note: In Ultra-performance mode or performance mode, avoid keeping your hands, your lap, or any other
part of your body in contact with a hot section of the computer for 10 seconds or above.
Use the Cool and Quiet on lap feature
The Cool and Quiet on lap feature helps cool down your computer when it becomes hot. Any extended
contact with your body, even through clothing, could cause discomfort. If you prefer using your computer on
the lap, it is recommended that you enable the Cool and Quiet on lap feature in UEFI BIOS:
1. Enter the UEFI BIOS menu. See “Enter the UEFI BIOS menu” on page 31.
2. Click Config and turn on the Cool and Quiet on lap mode switch.
Manage power
Use the information in this section to achieve the best balance between performance and power efficiency.
Check the battery status
Go to Settings ➙ System to check the battery status. For more details about your battery, refer to the
Vantage app.
Charge the computer
Power source of the ac power adapter:
• Power: 170 W or 230 W (depending on the model)
• Sine-wave input at 50 Hz to 60 Hz
• Input rating of the ac power adapter: 100 V to 240 V ac, 50 Hz to 60 Hz
When the battery power is low, charge your battery by connecting your computer to ac power. Your ac
power adapter supports the rapid charge function, the battery is 80% charged in about one hour when the
computer is turned off. The actual charging time depends on the battery size, the physical environment, and
whether you are using the computer.
Notes: To maximize the life of the battery:
Chapter 3.Explore your computer 23
• Use the battery until the charge is depleted and recharge the battery completely before using it. Once the
battery is fully charged, it must discharge to 94% or lower before it will be allowed to recharge again.
• Lenovo provides you with an estimate of how much battery life you might expect from your computer
based on the battery life test under specific benchmark. The actual amount of battery life varies
significantly depending on your computer settings, usage, configuration and other factors. To maximize
the battery life, you can lower the display brightness of the computer display or turn off wireless feature
when not in use.
Change the power settings
For ENERGY STAR® compliant computers, the following power plan takes effect when your computer has
been idle for a specified duration:
• Turn off the display: After 10 minutes
• Put the computer to sleep: After 10 minutes
To reset the power plan:
1. Right-click the battery status icon and select Power Options.
2. Choose or customize a power plan of your preference.
To reset the power button function:
1. Right-click the battery status icon and select Power Options ➙ Change what the power buttons do.
2. Change the settings as you prefer.
Transfer data
Quickly share your files using the built-in Bluetooth among devices with the same features. You also can
insert a SD card or smart card to transfer data.
Set up a Bluetooth connection
You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a
smartphone, or speakers. To ensure successful connection, place the devices at most 10 meters (33 feet)
from the computer.
1. Type Bluetooth in the Windows search box and then press Enter.
2. Turn on Bluetooth, if it is off.
3. Select a Bluetooth device, and then follow the on-screen instructions.
Use a SD card or smart card (for selected models)
You can insert a SD card or smart card to transfer data.
24 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Install or remove a SD card
Attention: Before removing the card:
1. Click the triangular icon in the Windows notification area to show hidden icons. Right-click the icon
prompting you to safely remove hardware and eject media.
2. Select the corresponding item to eject the card from the Windows operating system.
3. Press the card and remove it from your computer. Store the card safely for future use.
Supported smart card
Supported smart card specifications: 85.60 mm (3.37 inches) x 53.98 mm (2.13 inches)
Attention: Smart cards with slits are not supported. Do not insert such a smart card into the smart-card slot
of your computer. Otherwise, the reader might get damaged.
Accessories
This section provides instructions on how to use hardware accessories to expand your computer
functionalities.
Purchase accessories
Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your
computer. Options include memory modules, storage devices, network cards, port replicators or docking
stations, batteries, power adapters, keyboards, mice, and more.
To shop at Lenovo, go to https://www.lenovo.com/accessories.
Chapter 3.Explore your computer 25
26 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Chapter 4. Secure your computer and information
Lock the computer
Lock your computer to a desk, table, or other fixtures through a compatible security cable lock.
Note: You are responsible for evaluating, selecting, and implementing the locking device and security
feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable
locks at https://smartfind.lenovo.com.
Log in with your fingerprint
Enroll your fingerprints and unlock computer by scanning your fingerprints on the fingerprint reader.
1. Type Sign-in options in the Windows search box and then press Enter.
2. Select the fingerprint setting and then follow the on-screen instruction to enroll your fingerprint.
Note: It is recommended that you put your finger at the middle of the fingerprint reader during
enrollment and enroll more than one fingerprint in case of any injuries to your fingers. After the
enrollment, the fingerprints are associated with the Windows password automatically.
3. Log in with your fingerprint.
Associate your fingerprints with UEFI BIOS passwords
You can associate your fingerprints with your power-on password and hard disk password. See “Associate
your fingerprints with passwords (for selected models)” on page 30.
Maintenance tips:
• Do not scratch the surface of the reader with anything hard.
• Do not use or touch the reader with a wet, dirty, wrinkled, or injured finger.
© Copyright Lenovo 2021, 2022 27
Log in with your face ID (for selected models)
For models come with a webcam privacy shutter, slide the webcam privacy shutter to uncover the camera
lens before using the Windows Hello face recognition.
Create your face ID and unlock your computer by scanning your face:
1. Type Sign-in options in the Windows search box and then press Enter.
2. Select the face ID setting and then follow the on-screen instruction to create your face ID.
Protect data against power loss (for selected models)
NVMe (Non-Volatile Memory express) M.2 solid-state drive features the Lenovo-unique PLP (Power Loss
Protection) function to avoid data loss or damage. If your computer is not responding and you might have to
shut down your computer by pressing and holding the power button for several seconds. In this case, the
PLP function enables your computer data to be saved timely. However, there is no guarantee that all data is
saved in any situation. To check the type of your M.2 solid-state drive:
1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics
window.
2. On the TOOLS tab, select SYSTEM INFORMATION ➙ STORAGE using the arrow keys.
3. Locate the Device Type section to check the information
UEFI BIOS passwords
You can set passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/Output System) to
strengthen the security of your computer.
Password types
You can set a power-on password, supervisor password, system management password, or NVMe
password in UEFI BIOS to prevent unauthorized access to your computer. However, you are not prompted to
enter any UEFI BIOS password when your computer resumes from sleep mode.
Power-on password
If you set a power-on password, a window is displayed on the screen when you turn on the computer. Enter
the correct password to use the computer.
Supervisor password
The supervisor password protects the system information stored in UEFI BIOS. When entering the UEFI
BIOS menu, enter the correct supervisor password in the window prompted. You also can press Enter to
skip the password prompt. However, you cannot change most of the system configuration options in UEFI
BIOS.
If you have set both the supervisor password and power-on password, you can use the supervisor password
to access your computer when you turn it on. The supervisor password overrides the power-on password.
System management password
The system management password can also protect the system information stored in UEFI BIOS like a
supervisor password, but it has lower authority by default. The system management password can be set
through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo
client-management interface.
28 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
You can enable the system management password to have the same authority as the supervisor password
to control security-related features. To customize the authority of the system management password through
the UEFI BIOS menu:
1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
2. Select Security ➙ Password ➙ System Management Password Access Control.
3. Follow the on-screen instructions.
If you have set both the supervisor password and the system management password, the supervisor
password overrides the system management password. If you have set both the system management
password and the power-on password, the system management password overrides the power-on
password.
NVMe passwords
The NVMe password prevents unauthorized access to the data on the storage drive. When an NVMe
password is set, you are prompted to type a correct password each time you try to access the storage drive.
• Single Password
When a Single NVMe password is set, the user must enter the user NVMe password to access files and
applications on the storage drive.
• Dual Password (User + Admin)
The admin NVMe password is set and used by a system administrator. It enables the administrator to
access any storage drive in a system or any computer connected in the same network. The administrator
can also assign a user NVMe password for each computer in the network. The user of the computer can
change the user NVMe password as desired, but only the administrator can remove the user NVMe
password.
When prompted to enter an NVMe password, press F1 to switch between the admin NVMe password and
user NVMe password.
Notes: The NVMe password is not available in the following situations:
• A Trusted Computing Group (TCG) Opal-compliant storage drive and a TCG Opal management software
program are installed in the computer, and the TCG Opal management software program is activated.
• An eDrive storage drive is installed in the computer preinstalled with the Windows operating system.
Set, change, and remove a password
Before you start, print these instructions.
1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
2. Select Security ➙ Password by using the arrow keys.
3. Select the password type. Then, follow the on-screen instructions to set, change, or remove a
password.
You should record all your passwords and store them in a safe place. If you forget any of your passwords,
any potential repair actions required are not covered under warranty.
What to do if you forget your power-on password
If you forget your power-on password, do the following to remove the power-on password:
• If you have set a supervisor password and remember it:
1. Restart the computer. When the logo screen is displayed, immediately press F1.
2. Type the supervisor password to enter the UEFI BIOS menu.
Chapter 4.Secure your computer and information 29
3. Select Security ➙ Password ➙ Power-On Password by using the arrow keys.
4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter
New Password field blank, and press Enter twice.
5. In the Changes have been saved window, press Enter.
6. Press F10 to save changes and exit the UEFI BIOS menu.
• If you have not set a supervisor password, contact a Lenovo authorized service provider to have the
power-on password removed.
What to do if you forget your NVMe password
If you forget your NVMe password (Single password) or both user and admin NVMe passwords (Dual
password), Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a
Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and
service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase
a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the
relevant replacement procedure, see Chapter 6 “CRU replacement” on page 37.
What to do if you forget your supervisor password
If you forget your supervisor password, there is no service procedure to remove the password. You have to
contact a Lenovo authorized service provider to have the system board replaced. A fee will be charged for
parts and service.
What to do if you forget your system management password
If you forget your system management password, do the following to remove the system management
password:
• If you have set a supervisor password and remember it:
1. Restart the computer. When the logo screen is displayed, immediately press F1.
2. Type the supervisor password to enter the UEFI BIOS menu.
3. Select Security ➙ Password ➙ System Management Password by using the arrow keys.
4. Type the current supervisor password in the Enter Current Password field. Then, leave the Enter
New Password field blank, and press Enter twice.
5. In the Changes have been saved window, press Enter.
6. Press F10 to save changes and exit the UEFI BIOS menu.
• If you have not set a supervisor password, contact a Lenovo authorized service provider to have the
system management password removed.
Associate your fingerprints with passwords (for selected models)
Do the following to associate your fingerprints with the power-on password and hard disk password:
1. Turn off and then turn on the computer.
2. When prompted, scan your finger on the fingerprint reader.
3. Enter your power-on password, NVMe password, or both as required. The association is established.
When you start the computer again, you can use your fingerprints to log in to the computer without entering
your Windows password, power-on password, or hard disk password. To change settings, press F1 to enter
the UEFI BIOS menu, and then select Security ➙ Fingerprint.
Attention: If you always use your fingerprint to log in to the computer, you might forget your passwords.
Write down your passwords, and keep them in a safe place.
30 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Chapter 5. Configure advanced settings
UEFI BIOS
UEFI BIOS is the first program that the computer runs. When the computer turns on, UEFI BIOS performs a
self test to make sure that various devices in the computer are functioning.
Enter the UEFI BIOS menu
Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
Navigate in the UEFI BIOS interface
You can navigate in the UEFI BIOS interface by pressing the following keys:
• F1: General Help
• F9: Setup Defaults
• F10: Save and Exit
• F5 / F6: Change boot priority order
• ↑↓ or PgUp / PgDn: Select / Scroll page
• ← →: Move keyboard focus
• Esc: Back / Close dialog
• Enter: Select / Open submenu
Set the system date and time
1. Restart the computer. When the logo screen is displayed, press F1.
2. Select Date/Time and set the system date and time as desired.
3. Press F10 to save changes and exit.
Change the startup sequence
1. Restart the computer. When the logo screen is displayed, press F1.
2. Select Startup ➙ Boot. Then, press Enter. The default device order list is displayed.
Note: No bootable device is displayed if the computer cannot start from any devices or the operating
system cannot be found.
3. Set the startup sequence as desired.
4. Press F10 to save the changes and exit.
To change the startup sequence temporarily:
1. Restart the computer. When the logo screen is displayed, press F12.
2. Select the device that you want the computer to start from and press Enter.
Update UEFI BIOS
When you install a new program, device driver, or hardware component, you might need to update UEFI
BIOS.
© Copyright Lenovo 2021, 2022 31
Download and install the latest UEFI BIOS update package by one of the following methods:
• Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is
available, follow the on-screen instructions to download and install the package.
• Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen
instructions to download and install the latest UEFI BIOS update package.
Note: During the UEFI BIOS update process, Memory Reference Code (MRC) change might cause memory
retraining. Memory retraining is a process to initialize the memory module and run diagnostic tests for the
memory module in your computer. When memory retraining occurs, the screen can’t display the progress
information and might be blank. You might see the LED indicators on ESC, F1, and F4 blinking sequentially
to indicate the progress. Do not press the power button to interrupt the process. Wait a few minutes until the
logo screen is displayed.
To know more about UEFI BIOS, visit Knowledge Base of your computer at https://pcsupport.lenovo.com.
RAID
Redundant Array of Independent Disks (RAID) is a technology that provides increased storage functions and
reliability through redundancy. It also can improve data storage reliability and fault tolerance compared with
single-drive storage systems. Data loss resulting from a drive failure can be prevented by reconstructing
missing data from the remaining drives.
When a group of independent physical storage drives is set up to use RAID technology, they are in a RAID
array. This array distributes data across multiple storage drives, but the array appears to the host computer
as one single storage unit. Creating and using RAID arrays provides high performance, such as the expedited
I/O performance, because several drives can be accessed simultaneously.
Storage drive requirements for RAID levels
Your computer supports the following internal storage drives:
• M.2 Non-Volatile Memory Express (NVMe) solid-state drive
Note: Ensure that your computer has two identical storage drives installed (two M.2 NVMe solid-state drives
with the same capacity) for supported RAID levels. If only one drive is installed, or two different types of
drives are installed, the following information does not apply.
Your computer supports the following RAID levels:
• RAID 0: striped disk array (missing data resulting from a drive failure cannot be reconstructed)
– Consist of two identical storage drives
– Supported strip size: 4 KB, 8 KB, 16 KB, 32 KB, 64 KB, or 128 KB
– Better performance without fault tolerance
– Higher risk of data loss resulting from a member drive failure compared with non-RAID configuration
• RAID 1: mirrored disk array
– Consist of two identical storage drives
– Improved reading performance and 100% redundancy
Enter the Intel RST configuration utility
1. Ensure that RAID is enabled in the UEFI BIOS menu:
a. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
b. Select Config ➙ Storage ➙ VMD Controller ➙ On and then press Enter.
32 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
c. Press F10 to save changes and exit.
2. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
3. Select Config ➙ Storage ➙ Intel (R) Rapid Storage Technology and then press Enter.
The Intel (R) Rapid Storage Technology window opens and the following options are displayed:
• Create RAID Volume: Create a RAID volume. If no internal storage drives can be used, this option is
not available.
• RAID Volumes: Confirm the information of the created RAID volumes.
• Non-RAID Physical Disks: Confirm the information of all non-RAID drives.
4. Press the up and down arrow keys to select an option. Press Enter to enter the menu for the selected
option. Press Esc to exit the Intel RST configuration utility.
Create RAID volumes
Attention: All the existing data stored on the selected drives will be erased while the RAID volume is being
created.
1. Enter the Intel RST configuration utility.
2. Select Create RAID Volume, and then press Enter to open the CREATE RAID VOLUME window.
3. Select and configure the options one by one.
a. Name: Use the default name or type a preferred name for the RAID volume.
b. RAID Level: Press Enter to change the RAID between RAID 0 (Stripe) and RAID 1 (Mirror).
c. Select Disks: Select a drive and press Spacebar or Enter to add it into a group. The drive that cannot
be used to create a RAID volume is not selectable. An X mark is displayed next to the selected drive.
d. Strip Size: Select a strip size and press Enter to complete the configuration. This option is only
available for RAID 0.
e. Capacity: Customize the capacity of the RAID volume. The default RAID volume is the largest value.
f. Create Volume: Press Enter to finish configurations of the preceding options and create a volume.
Note: The Create Volume option might not be selectable for some reasons, for example, if different
types of drives are selected, the option is not selectable. If it is not selectable, see the message
displayed under Create Volume for reference.
After the RAID volume is created, the Intel (R) Rapid Storage Technology window is displayed, and
the created volume is displayed under RAID Volumes.
4. Press F10 to save changes and exit.
Delete RAID volumes
Attention: All the existing data stored on the selected drives will be erased after you delete RAID volumes.
1. Enter the Intel RST configuration utility.
2. Select the volume that you want to delete under RAID Volumes. Press Enter to open the RAID VOLUME
INFO window.
3. Select Delete and press Enter to delete it from the RAID Volumes list.
4. When prompted, select Yes to confirm the deletion of the selected RAID volume.
After you delete the RAID volume, the Intel (R) Rapid Storage Technology window is displayed. Member
drives of the deleted volume are displayed under Non-RAID Physical Disks.
5. Press F10 to save changes and exit.
Chapter 5.Configure advanced settings 33
Reset storage drives to non-RAID
Attention: All the existing data stored on the selected drive will be erased after you reset it to non-RAID.
1. Enter the Intel RST configuration utility.
2. Select the volume that you want to reset under RAID Volumes. Press Enter to open the RAID VOLUME
INFO window.
3. Select the drive that you want to reset under RAID Member Disks. Press Enter to open the PHYSICAL
DISK INFO window.
4. Select Reset to Non-RAID and press Enter. When prompted, select Yes to confirm the reset action.
After the reset process finishes, the Intel (R) Rapid Storage Technology window is displayed. The reset
drive is listed under Non-RAID Physical Disks, and the volume of the reset drive is still listed under
RAID Volumes. However, the status is changed from Normal to Failed or Degraded.
5. Press F10 to save changes and exit.
Rebuild RAID 1 volumes
If the status of a RAID 1 volume is Failed or Degraded, you can rebuild it through the Intel RST configuration
utility. To rebuild a RAID 1 volume, ensure that at least one member drive of the RAID 1 volume works
correctly. Replace the failed storage drive with a new one that has the same capacity before you rebuild a
RAID 1 volume.
1. Enter the Intel RST configuration utility.
2. Select the volume that you want to rebuild under RAID Volumes. Press Enter to open the RAID
VOLUME INFO window.
3. Select Rebuild and press Enter to open the Rebuild Volume window.
4. Select the drive that you want to rebuild and press Enter to initiate the rebuild process.
After you initiate the rebuild process, the Intel (R) Rapid Storage Technology window is displayed. The
RAID 1 volume under rebuilding is displayed under RAID Volumes with a Rebuilding mark.
5. Wait a few minutes. When the rebuild process finishes successfully, the Rebuilding mark is changed to
the Normal mark.
6. Press F10 to save changes and exit.
Install a Windows operating system and drivers
This section provides instructions on installing a Windows operating system and device drivers.
Install a Windows operating system
Microsoft constantly makes updates to the Windows operating system. Before installing a particular
Windows version, check the compatibility list for the Windows version. For details, go to https://
support.lenovo.com/us/en/solutions/windows-support.
Attention:
• It is recommended that you update your operating system through official channels. Any unofficial update
might cause security risks.
• The process of installing a new operating system deletes all the data on your internal storage drive,
including the data stored in a hidden folder.
1. If you are using the Windows BitLocker® Drive Encryption feature and your computer has a Trusted
Platform Module, ensure that you have disabled the feature.
34 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
2. Ensure that the security chip is set to Active.
a. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
b. Select Security ➙ Security Chip and press Enter. The Security Chip submenu opens.
c. Ensure that the security chip for TPM 2.0 is set to Active.
d. Press F10 to save the settings and exit.
3. Connect the drive that contains the operating system installation program to the computer.
4. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu.
5. Select Startup ➙ Boot to display the Boot Priority Order submenu.
6. Select the drive that contains the operating system installation program, for example, USB HDD. Then,
press Esc.
Attention: After you change the startup sequence, ensure that you select the correct device during a
copy, a save, or a format operation. If you select the wrong device, the data on that device might be
erased or overwritten.
7. Select Restart and ensure that OS Optimized Defaults is enabled. Then, press F10 to save the settings
and exit.
8. Follow the on-screen instructions to install the device drivers and necessary programs.
9. After installing the device drivers, apply Windows Update to get the latest updates, for example the
security patches.
Install device drivers
You should download the latest driver for a component when you notice poor performance from that
component or when you added a component. This action might eliminate the driver as the potential cause of
a problem. Download and install the latest driver by one of the following methods:
• Open the Vantage app to check the available update packages. Select the update packages you want,
and then follow the on-screen instructions to download and install the packages.
• Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen
instructions to download and install necessary drivers and software.
Chapter 5.Configure advanced settings 35
36 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Chapter 6. CRU replacement
Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. The
computers contain the following types of CRUs:
• Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by
trained service technicians at an additional cost.
• Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill
level. Trained service technicians can also provide service to install or replace the parts under the type of
warranty designated for the customer’s machine.
If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement
instructions are shipped with your product and are available from Lenovo at any time upon request. You
might be required to return the defective part that is replaced by the CRU. When return is required: (1) return
instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you
might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30)
days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty
documentation at https://www.lenovo.com/warranty/llw_02.
CRU list
The following is a list of CRUs of your computer.
Self-service CRUs
• ac power adapter
• Bottom door
• Nano-SIM-card tray *
• Power cord
• Lenovo Pen Pro (for selected models of P15 Gen 2 and T15g Gen 2)
Optional-service CRUs
• Keyboard
• Memory module
• M.2 solid-state drive
• Service bracket
* for selected models
Note: Replacement of any parts not listed above, including the built-in rechargeable battery, must be done
by a Lenovo-authorized repair facility or technician. Go to https://support.lenovo.com/partnerlocation for more
information.
Disable Fast Startup and the built-in battery
Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery.
To disable Fast Startup:
1. Go to Control Panel and view by Large icons or Small icons.
© Copyright Lenovo 2021, 2022 37
2. Click Power Options, and then click Choose what the power buttons do on the left pane.
3. Click Change settings that are currently unavailable at the top.
4. If prompted by User Account Control (UAC), click Yes.
5. Clear the Turn on fast startup check box, and then click Save changes.
To disable the built-in battery:
1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS
menu.
2. Select Config ➙ Power. The Power submenu is displayed.
3. Select Disable Built-in Battery and press Enter.
4. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off
automatically. Wait three to five minutes to let the computer cool.
Replace a CRU
Follow the replacement procedure to replace a CRU.
Bottom door
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Note: Do not remove the bottom door when your computer is connected to ac power. Otherwise, there
might be a risk of short circuits.
For access, do the following:
1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 37.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Close the computer display and turn over the computer.
Removal procedure
38 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Installation procedure
Troubleshooting
If the computer does not start up after you reinstall the bottom door, disconnect the ac power adapter and
then reconnect it to the computer.
Keyboard
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
For access, do the following:
1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 37.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Remove the bottom door. See “Bottom door” on page 38.
Removal procedure
Note: You might be instructed to slide the keyboard frame forward or backward in some of the following
steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame.
Otherwise, the keyboard frame cannot be moved.
1. Loosen the screws that secure the keyboard.
Chapter 6.CRU replacement 39
2. Push the keyboard in the direction as shown by arrows to release the latches from the keyboard bezel.
3. Pivot the keyboard slightly upward 1 and then turn the keyboard over 2.
4. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard.
40 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Installation procedure
Note: You might be instructed to slide the keyboard frame forward or backward in some of the following
steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame.
Otherwise, the keyboard frame cannot be moved.
1. Attach the connectors and then turn the keyboard over.
2. Insert the keyboard into the keyboard bezel as shown. Ensure that the top edge of the keyboard (the
edge that is close to the display) is under the keyboard bezel.
Chapter 6.CRU replacement 41
3. Slide the keyboard in the direction as shown. Ensure that the latches are secured under the keyboard
frame.
4. Turn the computer over and tighten the screws to secure the keyboard.
42 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
5. Connect the ac power adapter and all disconnected cables to the computer.
Service bracket
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get
damaged.
For access, do the following:
1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 37.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Close the computer display and turn the computer over.
4. Remove the bottom door. See “Bottom door” on page 38.
5. Remove the keyboard. See “Keyboard” on page 39.
Removal procedure
Chapter 6.CRU replacement 43
Installation procedure
M.2 solid-state drive
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Attention: If you replace a M.2 solid-state drive, you might need to install a new operating system. For
details on how to install a new operating system, see “Install a Windows operating system and drivers” on
page 34.
The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of
data.
When handling the M.2 solid-state drive, observe the following guidelines:
• Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for
frequent changes or replacement.
• Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep.
• Do not apply pressure to the M.2 solid-state drive.
• Do not touch the contact edge or circuit board of the M.2 solid-state drive. Otherwise, the M.2 solid-state
drive might get damaged.
• Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive
on a soft material, such as cloth, to absorb physical shocks.
44 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Your computer comes with three M.2-solid-state-drive slots in total. Slot a and slot b are under the bottom
door, and slot c is under the keyboard. When you configure the M.2-solid-state-drive slot in the UEFI BIOS
menu, ensure that you select the correct menu item.
• Slot a: NVMe1
• Slot b: NVMe2
• Slot c: NVMe0
Note: For better performance, when you install a Gen-4 M.2 solid-state drive, ensure that you install it in slot
c.
M.2 solid-state drive under the bottom door
For access, do the following:
1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 37.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Close the computer display and turn the computer over.
4. Remove the bottom door. See “Bottom door” on page 38.
Removal procedure
Chapter 6.CRU replacement 45
M.2 solid-state drive under the keyboard
For access, do the following:
1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 37.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Close the computer display and turn the computer over.
4. Remove the bottom door. See “Bottom door” on page 38.
5. Remove the keyboard. See “Keyboard” on page 39.
6. Remove the service bracket. See “Service bracket” on page 43.
Removal procedure
Memory module
Prerequisite
Before you start, read Generic Safety and Compliance Notices and print the following instructions.
Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get
damaged.
46 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Important notice about memory module installation
Your computer comes with four memory module slots, and supports up to 128 GB memory module in total.
Slot a and slot b are under the bottom door, and slot c and slot d are under the keyboard. When installing
or replacing a memory module, use the following guidelines for better performance:
Important: It is recommended that you follow below installation rules. Otherwise, the computer might either
not start or not perform well.
• To install one or two memory modules in total, install it/them in the slots under the bottom cover. Do not
install it/them in the slots under the keyboard.
• To install three or four memory modules in total, install two memory modules in the slots under the bottom
cover first. Then install the third and fourth memory modules in the slots under the keyboard.
• Your computer supports up to 128 GB memory module in total, and it is recommended that you use
memory modules with the same capacity and speed for best dual-channel memory performance.
• Replace only with a memory module of the type recommended by Lenovo.
Memory module under the bottom door
For access, do the following:
1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 37.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Close the computer display and turn the computer over.
4. Remove the bottom door. See “Bottom door” on page 38.
Chapter 6.CRU replacement 47
Removal procedure
Installation procedure
Memory module under the keyboard
For access, do the following:
1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 37.
2. Turn off the computer and disconnect the computer from ac power and all connected cables.
3. Close the computer display and turn the computer over.
4. Remove the bottom door. See “Bottom door” on page 38.
5. Remove the keyboard. See “Keyboard” on page 39.
6. Remove the service bracket. See “Service bracket” on page 43.
48 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
50 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Chapter 7. Help and support
Frequently asked questions
How do I access Control Panel?Type Control Panel in the Windows search box and then press Enter.
How do I turn off my computer? Open the Start menu and click Power. Then, click Shut down.
How do I partition my storage
drive? https://support.lenovo.com/solutions/ht503851
What do I do if my computer
stops responding.
1. Press and hold the power button until the computer turns off. Then, restart
the computer.
2. If step 1 does not work:
• For models with an emergency reset hole: Insert a straightened paper clip
into the emergency reset hole to cut off power supply temporarily. Then,
restart the computer with ac power connected.
• For models without an emergency reset hole:
– For models with the removable battery, remove the removable battery
and disconnect all power sources. Then, reconnect to ac power and
restart the computer.
– For models with the built-in battery, disconnect all power sources.
Press and hold the power button for about seven seconds. Then,
reconnect to ac power and restart the computer.
What do I do if I spill liquid on the
computer?
1. Carefully unplug the ac power adapter and turn off the computer immediately.
The more quickly you stop the current from passing through the computer the
more likely you will reduce damage from short circuits.
Attention: Although you might lose some data or work by turning off the
computer immediately, leaving the computer on might make your computer
unusable.
2. Do not try to drain out the liquid by turning over the computer. If your
computer has keyboard drainage holes on the bottom, the liquid will be
drained out through the holes.
3. Wait until you are certain that all the liquid is dry before turning on your
computer.
How do I enter the UEFI BIOS
menu?
Restart the computer. When the logo screen is displayed, press F1 to enter the
UEFI BIOS menu.
Where can I get the latest device
drivers and UEFI BIOS?
• From the Vantage app. See “Install a Windows operating system and drivers”
on page 34 and “Update UEFI BIOS” on page 31.
• Download from Lenovo Support Web site at https://pcsupport.lenovo.com.
© Copyright Lenovo 2021, 2022 51
Error messages
If you see a message that is not included in the following table, record the error message first, then shut
down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 56.
Message Solution
0190: Critical low-battery error The computer turned off because the battery power is low. Connect the ac power
adapter to the computer and charge the batteries.
0191: System Security - Invalid
remote change requested The system configuration change has failed. Confirm the operation and try again.
0199: System Security - Security
password retry count exceeded.
This message is displayed when you enter a wrong supervisor password more
than three times. Confirm the supervisor password and try again.
0271: Check Date and Time
settings.
The date or the time is not set in the computer. Enter the UEFI BIOS menu and set
the date and time.
210x/211x: Detection/Read error
on HDDx/SSDx
The storage drive is not working. Reinstall the storage drive. If the problem still
exists, replace the storage drive.
Error: The non-volatile system
UEFI variable storage is nearly
full.
Note:
This error indicates that the operating system or programs cannot create, modify,
or delete data in the non-volatile system UEFI variable storage due to insufficient
storage space after POST.
The non-volatile system UEFI variable storage is used by the UEFI BIOS and by
the operating system or programs. This error occurs when the operating system
or programs store large amounts of data in the variable storage. All data needed
for POST, such as UEFI BIOS setup settings, chipset, or platform configuration
data, are stored in a separate UEFI variable storage.
Press F1 after the error message is displayed to enter the UEFI BIOS menu. A
dialog asks for confirmation to clean up the storage. If you select “Yes”, all data
that were created by the operating system or programs will be deleted except
global variables defined by the Unified Extensible Firmware Interface
Specification. If you select “No”, all data will be kept, but the operating system or
programs will not be able to create, modify, or delete data in the storage.
If this error happens at a service center, Lenovo authorized service personnel will
clean up the non-volatile system UEFI variable storage using the preceding
solution.
Fan error. Press ESC to startup
with limited performance.
The thermal fan might not work correctly. After the error message is displayed,
press ESC within five seconds to start up the computer with limited performance.
Otherwise, the computer will shut down immediately. If the problem still exists
when you starts up next time, have your computer serviced.
52 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Beep errors
Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black
screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep
technology:
1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code.
2. Download the proper diagnostic app and install it on your smartphone.
3. Run the diagnostic app and place the smartphone near the computer.
4. Press Fn on your computer to emit the beep again. The diagnostic app decodes the beep error and
shows possible solutions on the smartphone.
Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support
Center or product documentation. Only use a Lenovo-authorized service provider to repair your product.
Chapter 7.Help and support 53
Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.
Resources How to access?
Troubleshooting and FAQ • https://www.lenovo.com/tips
• https://forums.lenovo.com
Accessibility information https://www.lenovo.com/accessibility
Reset or restore Windows
• Use Lenovo recovery options.
1. Go to https://support.lenovo.com/
HowToCreateLenovoRecovery.
2. Follow the on-screen instructions.
• Use Windows recovery options.
1. Go to https://pcsupport.lenovo.com.
2. Detect your computer or manually select your
computer model.
3. Navigate to the troubleshooting menu to diagnose
the operating system for recovery instructions.
Use the Vantage app to:
• Configure device settings.
• Download and install UEFI BIOS, drivers, and firmware
updates.
• Secure your computer from outside threats.
• Diagnose hardware problems.
• Check the computer warranty status.
• Access User Guide and helpful articles.
Note: The available features vary depending on the
computer model.
Type Vantage in the Windows search box and then press
Enter.
Product documentation:
• Safety and Warranty Guide
• Generic Safety and Compliance Notices
• Setup Guide
• This User Guide
• Regulatory Notice
Go to https://pcsupport.lenovo.com. Then, follow the on-
screen instructions to filter out the documentation you
want.
54 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Resources How to access?
Lenovo Support Web site with the latest support
information of the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• Knowledge base and frequently asked questions
https://pcsupport.lenovo.com
Windows help information
• Open the Start menu and click Get Help or Tips.
• Use Windows Search or the Cortana® personal
assistant.
• Microsoft support Web site: https://
support.microsoft.com
Windows label
Your computer might have a Windows Genuine Microsoft label affixed to its cover depending on the
following factors:
• Your geographic location
• Edition of Windows that is preinstalled
Go to https://www.microsoft.com/en-us/howtotell/Hardware.aspx for illustrations of the various types of
Genuine Microsoft labels.
• In the People’s Republic of China, the Genuine Microsoft label is required on all computer models
preinstalled with any edition of the Windows operating system.
• In other countries and regions, the Genuine Microsoft label is required only on computer models licensed
for Windows Pro editions.
The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not
genuine. For details on how to tell whether your preinstalled Windows product is genuine, refer to the
information provided by Microsoft at https://www.microsoft.com/en-us/howtotell/default.aspx.
There are no external, visual indicators of the Product ID or Windows version for which the computer is
licensed. Instead, the Product ID is recorded in the computer firmware. Whenever a Windows product is
installed, the installation program checks the computer firmware for a valid, matching Product ID to complete
the activation.
In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition
license downgrade rights.
Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.
Before you contact Lenovo
Prepare the following before you contact Lenovo:
1. Record the problem symptoms and details:
Chapter 7.Help and support 55
• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
• Can the problem be reproduced? If so, how?
2. Record the system information:
• Product name
• Machine type and serial number
The following illustration shows where to find the machine type and serial number of your computer.
Note: Depending on the model, your computer might look different from the following illustration.
Lenovo Customer Support Center
During the warranty period, you can call Lenovo Customer Support Center for help.
Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to https://
pcsupport.lenovo.com/supportphonelist for the latest phone numbers.
Note: Phone numbers are subject to change without notice. If the number for your country or region is not
provided, contact your Lenovo reseller or Lenovo marketing representative.
Services available during the warranty period
• Problem determination - Trained personnel are available to assist you with determining if you have a
hardware problem and deciding what action is necessary to fix the problem.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,
trained service personnel are available to provide the applicable level of service.
• Engineering change management - Occasionally, there might be changes that are required after a product
has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes
(ECs) that apply to your hardware available.
56 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Services not covered
• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts
• Identification of software problem sources
• Configuration of UEFI BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of programs
For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product,
go to:
• https://www.lenovo.com/warranty/llw_02
• https://pcsupport.lenovo.com/warrantylookup
Purchase additional services
During and after the warranty period, you can purchase additional services from Lenovo at https://
pcsupport.lenovo.com/warrantyupgrade.
Service availability and service name might vary by country or region.
Chapter 7.Help and support 57
58 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Appendix A. Compliance information
For compliance information, refer to Regulatory Notice at https://pcsupport.lenovo.com and Generic Safety
and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices.
Certification-related information
Product name Compliance ID Machine type(s)
ThinkPad P15 Gen 2
• TP00124C
• TP00124C01
• TP00124C11
• TP00124C21
20YQ and 20YR
ThinkPad T15g Gen 2
• TP00124C
• TP00124C01
• TP00124C21
20YS and 20YT
ThinkPad P17 Gen 2 • TP00125C
• TP00125C01
20YU and 20YV
1 for India only
Further compliance information related to your product is available at https://www.lenovo.com/compliance.
Locate the UltraConnect wireless antennas
Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication
wherever you are.
© Copyright Lenovo 2021, 2022 59
The following illustration shows the antenna locations on your computer:
P15 Gen 2 / T15g Gen 2
1 Wireless LAN antenna (auxiliary)
2 Wireless WAN antenna (main, for selected models)
3 Wireless WAN antenna (auxiliary, for selected models)
4 Wireless LAN antenna (main)
5 4x4 MIMO Wireless-WAN antenna (Main, for selected models)
6 4x4 MIMO Wireless-WAN antenna (Auxiliary, for selected models)
60 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
P17 Gen 2
1 Wireless LAN antenna (main)
2 Wireless WAN antenna (main, for selected models)
3 Wireless WAN antenna (auxiliary, for selected models)
4 Wireless LAN antenna (auxiliary)
5 4x4 MIMO Wireless-WAN antenna (Main, for selected models)
6 4x4 MIMO Wireless-WAN antenna (Auxiliary, for selected models)
Operating environment
Maximum altitude (without pressurization)
3048 m (10 000 ft)
Temperature
• Operating: 5°C to 35°C (41°F to 95°F)
• Storage and transportation in original shipping packaging: -20°C to 60°C (-4°F to 140°F)
• Storage without packaging: 5°C to 43°C (41°F to 109°F)
Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).
Appendix A. Compliance information 61
Relative humidity
• Operating: 8% to 95% at wet-bulb temperature 23°C (73°F)
• Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F)
62 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide
Appendix B. Notices and trademarks
Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent programs covering subject matter described in this document.
The furnishing of this document does not give you any license to these patents. You can send license
inquiries, in writing, to:
Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.
Changes are made periodically to the information herein; these changes will be incorporated in new editions
of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the
products and software programs described in the manuals included with your computer, and the content of
the manual, at any time without additional notice.
The software interface and function and hardware configuration described in the manuals included with your
computer might not match exactly the actual configuration of the computer that you purchase. For the
configuration of the product, refer to the related contract (if any) or product packing list, or consult the
distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own risk.
© Copyright Lenovo 2021, 2022 63
Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
This document is copyrighted by Lenovo and is not covered by any open source license, including any
Linux® agreement(s) which may accompany software included with this product. Lenovo may update this
document at any time without notice.
For the latest information or any questions or comments, contact or visit the Lenovo Web site:
https://pcsupport.lenovo.com
Trademarks
LENOVO, LENOVO logo, THINKPAD, THINKPAD logo, TRACKPOINT, and ULTRACONNECT are trademarks
of Lenovo. Intel, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or
other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft, Windows, Direct3D, BitLocker, and Cortana are trademarks of the Microsoft group of companies.
DisplayPort is a trademark of the Video Electronics Standards Association. The terms HDMI and HDMI High-
Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United
States and other countries. USB-C is a registered trademark of USB Implementers Forum. Wi-Fi and
Miracast are registered trademarks of Wi-Fi Alliance. All other trademarks are the property of their respective
owners. © 2022 Lenovo.
64 P15 Gen 2/T15g Gen 2/P17 Gen 2 User Guide