Lenovo P34w-20 User Manual

P34w-20 WQHD Curved Panel Monitor

User’s Guide

Machine Type: 62CC/62DC

i © Copyright Lenovo 2021

Product numbers

62CC-RAR3-WW

62DC-RAR3-WW

Type/Model

F213403P0

First Edition (May 2021)

LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to

governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and

disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a

General Services Administration “GSA” contract, the use, reproduction, or disclosure is subject to restrictions set forth in Contract

No. GS-35F-05925.

Contents

Product numbers ...................................................................................................................................................... i

Safety Information .................................................................................................................................................iv

General safety guidelines �� iv

Safety and Maintenance Guidelines ......................................................................................................................v

TCO Certified .........................................................................................................................................................vi

Chapter 1. Getting Started ..................................................................................................................................1-1

Shipping contents �� 1-1

Notice for use �� 1-2

Setting up your monitor ��1-3

Connecting and turning on your monitor �� 1-3

Registering your option ��1-8

PBP��1-9

PIP �� 1-9

True Split��1-10

eKVM & KVM ��1-12

Network��1-15

Best Resolution ��1-16

Product overview ��1-17

Adjustment type ��1-17

Tilt �� 1-17

Swivel ��1-17

Height Adjustment ��1-17

Monitor controls��1-18

Cable lock slot��1-18

Chapter 2. Adjusting and Using the Monitor ....................................................................................................2-1

Comfort and accessibility ��2-1

Arranging your work area �� 2-1

Positioning your monitor ��2-1

Quick tips for healthy work habits �� 2-2

Accessibility information �� 2-2

Adjusting your monitor image ��2-3

Using direct access controls �� 2-3

Using On-Screen Display (OSD) controls �� 2-4

Selecting a supported display mode ��2-8

Understanding power management ��2-9

Power Manage ment Modes��2-9

Caring for your monitor ��2-10

Detaching the monitor base and stand ��2-10

Wall Mounting (Optional) ��2-10

Chapter 3. Reference Information .....................................................................................................................3-1

Monitor specifications ��3-1

Troubleshooting ��3-3

Manually installing the monitor driver ��3-5

Installing the monitor driver in Windows 7 ��3-5

Installing the monitor driver in Windows 10 ��3-6

Getting further help ��3-6

iii © Copyright Lenovo 2021

Service information ��3-7

Customer responsibilities �� 3-7

Getting further help �� 3-7

Service parts �� 3-7

Appendix A. Service and Support .....................................................................................................................A-1

Registering your option ��A-1

Online technical support ��A-1

Telephone technical support��A-1

Appendix B. Notices ............................................................................................................................................B-1

Recycling information �� B-2

Collecting and recycling a disused Lenovo computer or monitor �� B-2

Disposing of Lenovo computer components �� B-2

Turkish statement of compliance �� B-3

Ukraine RoHS �� B-3

India RoHS�� B-3

Trademarks �� B-3

Power cords and power adapters �� B-3

Safety Information

General safety guidelines

For tips to help you use your computer safely, go to:

http://www�lenovo�com/safety

Before installing this product, read the Safety Information�

ííí

v © Copyright Lenovo 2021

Safety and Maintenance Guidelines

Important Safety Information

The power cord is designed for use with your monitor. To use a different cord, use only a power source and

connection compatible with this monitor.

WARNING: Always connect your monitor, the computer, and other equipment to a grounded (earthed) power

outlet. To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding

feature. The grounding plug is an important safety feature.

WARNING: For your safety, be sure that the grounded power outlet you plug the power cord into is easily

accessible to the operator and located as close to the equipment as possible. To disconnect power from the

equipment, unplug the power cord from the power outlet by grasping the plug firmly. Never pull on the cord.

CAUTION: To protect your monitor, as well as your computer, connect all power cords for your computer

and its peripheral devices (such as a monitor, printer, or scanner) to a surge protection device such as a power

strip with surge protection or uninterruptible power supply (UPS). Not all power strips provide surge

protection; the power strips must be specifically labelled as having this ability. Use a power strip whose

manufacturer offers a damage replacement policy, so you can replace your equipment if surge protection fails.

CAUTION: A certified power supply cord has to be used with this equipment. The relevant national installation

and/or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl

chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm² or H05VVH2-F2 3G 0.75mm²) shall

be used. An alternative flexible cord is synthetic rubber.

Safety Precautions

■Use only a power source and connection compatible with this monitor, as indicated on the label/back plate

of the monitor.

■Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the

electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the

rating of the power cord. Look on the power label to determine the ampere rating (Amps or A) for each device.

■Install your monitor near a power outlet that you can easily reach. Disconnect the monitor by grasping the plug

firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.

■Do not allow anything to rest on the power cord. Do not walk on the cord.

■While using VESA mount application, the AC Inlet must face to down side. Do not face any other position.

Maintenance Guidelines

To enhance the performance and extend the life of your monitor:

■Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating

properly or has been dropped or damaged, contact your Lenovo authorized dealer, reseller, or service provider.

■Adjust only those controls that are described in the operating instructions.

■Turn your monitor off when not in use. You can substantially increase the life expectancy of the monitor by using a

screen saver program and turning off the monitor when not in use.

■Keep your monitor in a well-ventilated area, away from excessive light, heat, or moisture.

■Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or covered.

Never push objects of any kind into cabinet slots or other openings.

■Unplug the monitor from the power outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.

■Do not drop the monitor or place it on an unstable surface.

■When removing the monitor base, you must lay the monitor face down on a soft area to prevent it from getting

scratched, defaced, or broken.

Cleaning the Monitor

The monitor is a high-quality optical device that requires special care when cleaning. To clean the monitor, follow

these steps:

1. Turn off the computer and the monitor.

2. Unplug your monitor from the power outlet before cleaning.

CAUTION: Do not use benzene, thinner, ammonia, or any volatile substance to clean the monitor screen or cabinet.

These chemicals may damage the monitor. Do not use liquid or aerosol cleaners. Never use water to clean an LCD

screen.

3. Wipe the screen with a dry, soft, clean cloth. If the screen requires additional cleaning, use an antistatic screen

cleaner.

4. Dust the monitor housing. Use a damp cloth to clean the cabinet. If the cabinet requires additional cleaning, use a

clean cloth dampened with isopropyl alcohol.

5. Plug in the monitor.

6. Turn on the monitor and the computer.

TCO Certified

Toward sustainable IT products

A third-party certification according to ISO 14024

Say hello

to a more sustainable product

IT products are associated with a wide range of sustainability risks

throughout their life cycle. Human rights violations are common in the

factories. Harmful substances are used both in products and their

manufacture. Products can often have a short lifespan because of poor

ergonomics, low quality and when they are not able to be repaired or

upgraded.

This product is a better choice. It meets all the criteria in TCO Certified,

the world’s most comprehensive sustainability certification for IT

products. Thank you for making a responsible product choice, that help

drive progress towards a more sustainable future!

Criteria in TCO Certified have a life-cycle perspective and balance

environmental and social responsibility. Conformity is verified by

independent and approved verifiers that specialize in IT products, social

responsibility or other sustainability issues. Verification is done both

before and after the certificate is issued, covering the entire validity

period. The process also includes ensuring that corrective actions are

implemented in all cases of factory non-conformities. And last but not

least, to make sure that the certification and independent verification is

accurate, both TCO Certified and the verifiers are reviewed regularly.

Want to know more?

Read information about TCO Certified, full criteria documents, news and

updates at tcocertified.com. On the website you’ll also find our Product

Finder, which presents a complete, searchable listing of certified

products.

vii © Copyright Lenovo 2021

Chapter 1� Getting started 1-1

Chapter 1. Getting Started

This User’s Guide contains detailed information on the ThinkVision® P34w-20 Curved Panel

Monitor� For a quick overview, please see the Setup Poster that was shipped with your monitor�

ThinkVision P34w-20 supports “Lenovo Display Control Center”- ThinkColour�

Shipping contents

The product package should include the following items:

• Information Flyer

• Curved Panel Monitor

• Monitor Stand

• Monitor Base

• Power Cord

• USB -C to C cable

• USB- A to B cable (Optional)

• USB -C to A cable (Optional)

• DP Cable (Optional)

* *

USB A-B

*

USB

Webcam

C-A

Webcam

*: Depending on many factors such as the processing capability of peripheral devices, file attributes,

and other factors related to system configuration and operating environments, the actual transfer rate

using the various USB connectors on this device will vary and is typically slower than the data rates

as defined by the respective USB specifications: - 5 Gbit/s for USB 3�2 Gen 1; 10 Gbit/s for USB 3�2

Gen 2 x 2 Gbit/s for USB 3�2�

1-2 Curved Panel Monitor User’s Guide

Notice for use

To set up your monitor, please see the illustrations below�

Note: Do not touch the screen of the monitor� The screen is made of glass and can be damaged by

rough handling or excessive pressure�

1

2

1

2

1� Take out the Top cushion and accessories�

2� Mounting the stand to monitor’s recess�

●Insert the three tabs on the upper part of the stand to the groove on the back of the monitor�

●Press the stand down till it snaps into place�

3� Insert the base towards the stand and tighten the thumbscrew�

4� Stand up the monitor with both hands carefully�

Note: To connect VESA mounting accessories, refer to “Wall Mounting (Optional)” on page 2-10�

Chapter 1� Getting started 1-3

Setting up your monitor

This section provides information on how to set up your monitor�

Connecting and turning on your monitor

Note: Before performing this procedure, be sure to read “Safety Information” on page iv�

1� Power off your computer and all attached devices, then unplug the computer power cord�

2� Connect the cables as shown below�

Connectors:

1 x Power

2 x HDMI 2�0

1 x DisplayPort 1�2 in

1 x DisplayPort 1�2 out

1 x USB-B 3�2 Gen 1 (upstream)

1 x USB-C 3�2 Gen 1 (upstream)

1 x USB-C 3�2 Gen 1 (downstream)

3 x USB-A 3�2 Gen1 (downstream): one of USB-A support eKVM

1 x RJ-45 (10M/100M/1G)

1 x Audio Out

1-4 Curved Panel Monitor User’s Guide

3� Connect one end of the HDMI 2�0 cable to the HDMI connector on the back of the computer,

and the other end to the HDMI connector on the monitor� Lenovo recommends that customers

who require to use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI

cable OB47070”�

For more information, go to the following:

www�lenovo�com/support/monitor accessories

HDMI

4� Connect one end of the DisplayPort 1�4 cable to the DisplayPort connector on the back of the

computer, and the other end to the DisplayPort connector on the monitor� Lenovo recommends

that customers who require using the DisplayPort input on their monitor purchase the “Lenovo

DisplayPort to DisplayPort cable 0A36537”�

For more information, go to the following:

www�lenovo�com/support/monitor

DP

Chapter 1� Getting started 1-5

5� Connect one end of the USB Type-C cable to the USB Type-C port of the monitor and the other

end to the USB Type-C port of the computer�

Note: The USB Type-C port of this monitor provides data, video and power transmission�

The host device must support DisplayPort Alt mode (video, charging and USB 3�1) via the USB

Type-C interface�

Power supplies 5VDC/3A, 9VDC/3A,15VDC/3A, 20VDC/4�8A up to 100W

6� Connect one end of the DP cable to the DP output port of the monitor (see 1st Monitor) and the

other end to the DP input point of another monitor (see 2nd Monitor)� Connect one end of the

Type C-C cable to the Type-C port of the monitor (see 1st Monitor) and the other end to the

computer or Connect one end of the DP cable to the DP port of the monitor (see 1st Monitor)

1

st

monitor 2

nd

monitor

In Out

1st monitor 2nd monitor

In Out

Note: Lenovo recommends users who need to use the DP cable on their monitors to purchase the “Lenovo

DisplayPort to DisplayPort cable 0A36537” website: www�lenovo�com/support/monitoraccessories�

1-6 Curved Panel Monitor User’s Guide

7� Connect one end of the USB cable to the USB downstream terminal of the monitor, and connect

the other end of the USB cable to an appropriate USB port on your device�

Note:

1� The USB downstream port does not provide power while the monitor is switched off�

2� Power output for USB-A: 5V/0�9A�

3� Power output for USB-C: 5V/3A, 9V/3A, 15V/1�86A and PPS 25W�

*

OR

If there are any * tag, you can consult the comments on page 1-1�

Chapter 1� Getting started 1-7

8� Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from DP,

USB-C or HDMI�

Note 1: The audio output in DP, USB-C and HDMI modes�

Note 2: Excessive sound pressure from ear-/headphones can cause hearing damage/hearing

loss�

9� Plug the power cord into the monitor, and then plug the monitor power cord and computer cord

into a grounded power outlet�

Note: A certified power supply cord has to be used with this equipment� The relevant national

(regional) installation and/or equipment regulations shall be considered� The certified

power cord used should not be lighter than the ordinary PVC flexible cord specified by

IEC 60227 (marking H05VV-F 3G 0�75mm2 or H05VVH2-F2 3G 0�75mm2)� According to

IEC 60245 (marking H05RR-F 3G 0�75mm2), synthetic rubber cord should be used�

10� Connect one end of the network cable to the Ethernet interface of the monitor and the other

end to the router�

1-8 Curved Panel Monitor User’s Guide

11� Use cable clamps when connecting cables�

12� Connect one end of the network cable to the Ethernet interface of the monitor and the other

end to the router�

13� When you install the monitor driver, download the driver that corresponds to your monitor

model from the Lenovo website https://pcsupport�lenovo�com/solutions/p34w_20� Refer to the

“Manually installing the monitor driver” on page 3-5 section to install the driver�

Registering your option

Thank you for purchasing this Lenovo™ product� Please take a few moments to register your

Product and provide us with information that will help Lenovo to better serve you in the future�

Your feedback is valuable to us in developing products and services, as well as in developing better

ways to communicate with you� Register your option on the following Website:

http://www�lenovo�com/register�

Lenovo will send you information and updates on your registered product unless you indicate on the

Web site questionnaire that you do not want to receive further information�

Chapter 1� Getting started 1-9

PBP

DP USB C-C

PC2PC1

The PBP (Picture-by-Picture) function make the monitor to display two different video sources

simultaneously� User can select any one of 3 inputs (DP, HDMI, USB-C) for the left screen, select

another input for the right one�

For example, the left screen PC1 could be input of DisplayPort, HDMI or USB-C notebook, the

right screen PC2 would be rest input�

The Layout of PbP is always 5:5 of which is for the best experience and highest working

efficiency, best resolution for each sub-screen is 1720x1440@60hz�

PIP

DP USB C-C

PC2

PC1

PC2

PC1

PC2

PC1

PC2

PC1

PC2

PC1

As same to PBP, the PIP (Picture-in-Picture) function can receive two different video sources too�

The best resolution of foreground PC2 is 1366x768@60hz�

The foreground PC2 sub-screen can be placed on top left, top right, bottom left, bottom right of

monitor�

1-10 Curved Panel Monitor User’s Guide

True Split

Step 1 Connect your PC to monitor thru the USB-C or DisplayPort�

1

32

Step 2 Enable True Split in OSD�

Input : HDMI1 Resolution: 3440x1440 Power Delivery:65W

P34w-20

Monitor Controls

Advanced Settings

Menu Settings

PIP/PBP

Exit

True Split

PIP/PBP Off

Swap

PBP Source

PIP Source

Audio Source

Port Setting

Ethernet

Off

On

.

Step 3 Press Win +P to select Extend mode in Windows 10�

Chapter 1� Getting started 1-11

Note: On Window control panel, 2 and 3 indicate your P34w-20 monitor, screen 1

indicate your notebook screen� You can layout all the screens appropriately�

Case 1

USB device

Left sub-screen Right sub-screen

Case 1

USB -C

Case 2

Notebook OSD setting Left sub-screen Right sub-screen Supported USB Speed

USB-C

(Alt Mode DP 1�4)

DP 1�4 1720x1440@60hz 1720x1440@60hz USB 3�2 Gen 1

DP 1�2 1720x1440@60hz 1720x1440@60hz USB 3�2 Gen 1

USB-C

(Alt Mode DP 1�2)

DP 1�4 1720x1440@60hz 1720x1440@60hz USB 3�2 Gen 1

DP 1�2 1720x1440@60hz 1720x1440@60hz USB 3�2 Gen 1

DisplayPort 1�2 DP 1�2 1720x1440@60hz 1720x1440@60hz USB 3�2 Gen 1

DisplayPort 1�2 DP 1�4 1720x1440@60hz 1720x1440@60hz USB 3�2 Gen 1

DisplayPort 1�4 DP 1�4 1720x1440@60hz 1720x1440@60hz USB 3�2 Gen 1

1-12 Curved Panel Monitor User’s Guide

eKVM & KVM

Built-In KVM Switch give user to operate two PC which connecting

USB Type-B and Type-C upstream ports, also user can use USB keyboard or USB mouse to reach the

same function, called eKVM.

Chapter 1 Get started with your monitor 1-13

How to enable KVM and/or eKVM

Option 1

The hotkey of KVM locate on the specific button of front bezel.

eKVM & KVM

Double Shift

Click left & right buttons

eKVM

or

Chapter 1� Getting started 1-13

1-14 P40w-20 Curved Panel Monitor User’s Guide

Option 2

Keyboard hotkey: double click ‘Shift’ function key in 0.5s.

Option 3

Mouse hotkey: press and hold left & right button of mouse.

 Mouse or Keyboard must be plug on specific USB port on the back for option 2 or 3.

Option 2

Option 3

Input : HDMI1 Resolution: 3440x1440 Power Delivery:65W

P34w-20

Monitor Controls

Advanced Settings

Menu Settings

PIP/PBP

Exit

Input Signal HDMI1

Daisy Chain

USB Charging

Smart Power Off

Super USB-C Charing Off

USB Speed USB 2.0

eKVM

KVM Selection

Port Setting

Ethernet

Keyboard On

Mouse On

Off

.

1-14 Curved Panel Monitor User’s Guide

 After operating option 2 or option 3, the OSD pops up. The USB devices will be switched to another

upstream port after OSD disappears, else manually press the “Menu key” to switch immediately.

Chapter 1 Get started with your monitor 1-15

 While operating option 2 or option 3, and if the USB device is working on data transferring, the port

icon will be red, not blue. There will be a pop-up message for the risk alert of data losing possibility.

After OSD disappears, USB device will not be switched to another upstream port. If you still want to

switch USB devices, operate option 2 or option 3 again before OSD disappears.

* Remarks: eKVM functionality may vary depending upon the different brands of the mouse.

USB -C USB -B

Rear Side

USB -C USB -B

SideRear

Data transferring��

Change this setting may lose your data

Chapter 1� Getting started 1-15

Network

This monitor can support two PC access Ethernet simultaneously by one LAN port

(RJ45)� One of the PC connect network thru USB-B port of monitor by USB A-B

cable, another PC connect network thru USB-C port�

Rather than regular Ethernet, it support Intel vPro managed network on USB-C

port�

• PXE boot

• MAC address pass through (MAPT): This monitor support MAPT from the S0 (on), S3 (Sleep),

S4 (Hibernate), S5 (Off) by selected ThinkPad models�

• Wake on LAN (WoL): This monitor support WoL from the S3 (Sleep), S4 (Hibernate), S5 (Off)

by selected ThinkPad models�

1-16 Curved Panel Monitor User’s Guide

Best Resolution

To get the best experience, suggest setting below resolution for your PC�

PC Monitor OSD setting

HDMI 1�4 HDMI 2�0

HDMI 1�4 3440x1440@60hz 3440x1440@60hz

HDMI 2�0 3440x1440@60hz 3440x1440@60hz

PC Monitor OSD setting

HDR Off (DP 1�2) HDR On (DP 1�4)

DP 1�2 3440x1440@60hz 3440x1440@60hz

DP 1�4 3440x1440@60hz 3440x1440@60hz

USB device

PC Monitor OSD setting Supported USB Speed

HDR Off (DP 1�2) HDR On (DP 1�4) USB

USB-C Gen 1

(Alt Mode DP 1�2) 3440x1440@60hz 3440x1440@60hz USB 2�0/3�0

USB-C Gen 2

(Alt Mode DP 1�4) 3440x1440@60hz 3440x1440@60hz USB 2�0/3�0

• Above tables is based on HDR setting off in Windows OS�

• The best resolution is depending on your PC too�

Chapter 1� Getting started 1-17

Product overview

In this section, we will describe how to adjust the position of the monitor; how to set user controls;

how to use the cable lock slot and install the shading hood�

Adjustment type

Tilt

Please see the illustration below for an example of the tilt range�

35

-5

Swivel

With the built-in base, you can tilt and rotate the monitor to get the best viewing angle�

Height Adjustment

To adjust the height, the user needs to press or lift the monitor�

1

50mm

150mm

1-18 Curved Panel Monitor User’s Guide

Monitor controls

The keypad controls on the panel frame are accesses to various functions�

For information on how to utilize these keypad controls, please see “Adjusting your monitor image”

on page 2-3�

Cable lock slot

Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the lower

position)�

Chapter 2� Adjusting and Using your monitor 2-1

Chapter 2. Adjusting and Using the Monitor

This section will give you information on adjusting and using your monitor�

Comfort and accessibility

Good ergonomic design is important to get the most from your personal computer and to avoid

discomfort� Arrange your workplace and the equipment you use to suit your individual needs and the

kind of work that you perform� In addition, use healthy work habits to maximize your performance

and comfort while using your computer� For more detailed information on any of these topics, visit

the Healthy Computing Website at: http://www�lenovo�com/healthycomputing/�

Arranging your work area

Use a work surface of appropriate height and sufficient working area to allow you to work in comfort�

Organize your work area to match the way you use materials and equipment� Keep your work

area clean and clear for the materials that you typically use and place the items that you use most

frequently, such as the computer mouse or telephone, within the easiest reach�

Equipment layout and setup play a large role in your working posture� The following topics describe

how to optimize equipment setup to achieve and maintain good working posture�

Positioning your monitor

Position and adjust your computer monitor for comfortable viewing by considering the following

items:

• Viewing distance: Recommended viewing distance between the eye and the monitor screen is

1�5 x the diagonal of the screen� Solutions in meeting this required distance in cramped office

situations include pulling the desk away from the wall or divider to make room for the monitor,

using flat panel or compact displays to place the monitor in the desk corner, or placing the

keyboard in an adjustable drawer to create a deeper working surface�

1�5 times of screen diagonal

• Monitor height: Position the monitor so your head and neck are in a comfortable and neutral

(vertical, or upright) position� If your monitor does not have height adjustments, you might

have to place books or other sturdy objects under the base of the monitor to achieve the desired

height� A general guideline is to position the monitor such that the top of the screen is at or

slightly below your eye-height when you are comfortably seated� However, be sure to optimize

your monitor height so the line of site between your eyes and the center the monitor suits your

preferences for visual distance and comfortable viewing when your eye muscles are in a relaxed

state�

• Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to

accommodate your preferred head and neck posture�

• General location: Position your monitor to avoid glare or reflections on the screen from

overhead lighting or nearby windows�

2-2 Curved Panel Monitor User’s Guide

The following are some other tips for comfortable viewing of your monitor:

• Use adequate lighting for the type of work you are performing�

• Use the monitor brightness, contrast controls (if equipped) to optimize the image on your screen

to meet your visual preferences�

• Keep your monitor screen clean so you can focus on the screen’s contents�

Any concentrated and sustained visual activity can be tiring for your eyes� Be sure to periodically

look away from your monitor screen and focus on a far object to allow your eye muscles to relax� If

you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice�

Quick tips for healthy work habits

The following information is a summary of some important factors to consider to help you remain

comfortable and productive while you use your computer�

• Good posture starts with equipment setup: The layout of your work area and the setup of

your computer equipment have a large effect on your posture while using your computer� Be

sure to optimize the position and orientation of your equipment by following the tips outlined

in “Arranging your work area” on page 2-1 so you can maintain a comfortable and productive

posture� Also, be sure to use the adjustment capabilities of your computer components and

office furniture to best suit your preferences now and as your preferences change over time�

• Minor changes in posture can help avoid discomfort: The longer you sit and work with your

computer, the more important it is to observe your working posture� Avoid assuming any one

posture for an extended period of time� Periodically make minor modifications in your posture

to help deter any discomforts that might arise� Make use of any adjustments that your office

furniture or equipment provide to accommodate changes in posture�

• Regular short breaks help ensure healthy computing: Because computing work is mainly

static activity, short breaks during work are especially important� Periodically, stand up from

your work area, stretch, walk around or have a drink etc,� to take a short break from using your

computer� A short break from work gives your body a welcome change in posture and helps to

ensure you remain comfortable and productive while working�

Accessibility information

Lenovo is committed to providing greater access to information and technology to people with

disabilities� With assistive technologies, users can access information in the way most appropriate

to their disability� Some of these technologies are already provided in your operating system; others

can be purchased through vendors or accessed at:

https://lenovo�ssbbartgroup�com/lenovo/request_vpat�php

Chapter 2� Adjusting and Using your monitor 2-3

Adjusting your monitor image

This section describes the control features to adjust your monitor images�

Using direct access controls

Direct access controls can be used when the On-Screen Display (OSD) is not displayed�

Icon Name Description

1

Select “1” is Type C port USB-C function�

One Key Switch Select “2” is HDMI/DP port USB-B function�

Press and hold for 10 seconds to enable or disable the

DDC-CI DDC-CI function�

Exit Exit and return to the previous level�

2

Switch the video input source�

Input Source Shift back to the previous level when in OSD mode�

Press to move the main menu cursor up from the active

Increase/Up item to the last one�

Press to increase current values on the adjustment bar�

Brightness Direct access to Brightness adjustment�

3Press to move the main menu cursor down from the active

Decrease/Down item to the next one�

Press to decrease current values on the adjustment bar�

Access the OSD menu�

Menu Press to confirm selection�

4Press and hold for 10 seconds will lock/un-lock the menu�

Press to enter the next level on the main menu/sub menu

Enter status or enter the previous level on the adjustment bar�

*Note:

One Key Switch: Press and select “1” to be Type C port USB-C function�

Press and select “2” to be HDMI/DP port USB-B function�

2-4 Curved Panel Monitor User’s Guide

Using On-Screen Display (OSD) controls

To adjust the settings, the user controls can be viewed through the OSD�

Input : HDMI1 Resolution: 3440x1440 Power Delivery:65W

P34w-20

Monitor Controls

Advanced Settings

Menu Settings

PIP/PBP

Exit

Brightness 75

Contrast 75

Volume 50

Mute Off

Port Setting

Ethernet

Using controls:

1� Press to open the main OSD menu�

2� Use or to move among the icons� Select an icon and press to access the selected function�

If there is a sub-menu, you can move among options using or , then press to select that

function� Use or to make adjustments then press to save�

3� Press to move backwards through the sub-menus and exit from the OSD�

4� Press and hold for 10 seconds to lock the OSD� This will prevent accidental adjustments to

the OSD� Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD�

5� Enable DDC/CI by default� Use OSD Exit Key, press and hold for 10 seconds to disable/

enable DDC/CI function� A message “DDC/CI disable” is shown on the screen�

6� The ENERGY STAR option resets all user settings to default values so that the monitor can

meet the requirements of Energy Star�

Energy Star is an energy saving program for consumer electronics led by the U�S� government�

It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas

emissions� Energy Star logo is a symbol of energy conservation and environmental protection�

It improves the concept of energy efficiency of consumers and manufacturers, and effectively

guides the market�

The regulation of Energy Star improves energy efficiency and reduces air pollution by using

more energy-efficient equipment in homes, offices and factories� One way to achieve this goal

is to use management to reduce energy consumption when products are not in use�

The default settings for monitors conform to Energy Star certification� Any changes by users

for more features and functionalities may increase power consumption, which will exceed the

limitation of Energy Star’s standard� If the user changes the options related to energy efficiency

when using, such as brightness, color mode, etc�, select All Reset Factory or choose the Energy

Star option, the power consumption will be restored to the energy efficiency with Energy Star

standard�

For more information, please refer to (www�energystar�gov/products)� All products of Energy

Star will be posted online and can be accessed directly by governments, public institutions and

consumers�

Chapter 2� Adjusting and Using your monitor 2-5

Table 2-1� OSD function

OSD Icon on Controls and

Submenu Description

Main Menu Adjustments

Brightness Adjusts overall brightness

Monitor Controls

Contrast Adjusts difference between light and dark areas

Volume Adjust headphone output volume

• Off

Mute • On

• Off

Dynamic Contrast • On

Advanced Settings

Response time enhancement�

• Off

Over Drive • Normal

• Extreme

Adjust the intensity of red, green, and blue�

Preset mode

• sRGB

• DCI-P3

• BT�709

• Neutral

Color Mode • Warm

• Cool

Custom

• Red: Increase or decrease the saturation of “red” in the image�

• Green: Increase or decrease the saturation of “green” in the image�

• Blue: Increase or decrease the saturation of “blue” in the image�

• Panel Native

• Image Creation

Scenario Mode • Digital Cinema

• Video Creation

• Off

HDR10 • On

• Full Screen

Aspect Ratio • Original AR

2-6 Curved Panel Monitor User’s Guide

Table 2-1. OSD functions

OSD Icon on Controls and

Submenu Description

Main Menu Adjustments

This monitor can accept video signals through three different

connectors� Select digital among OSD controls when you use

HDMI/DP/USB-C connector�

Input Signal • USB-C

• Display Port

• HDMI1

• HDMI2

Port Setting

Select DP Daisy Chain

• Auto

Daisy Chain • USB-C

• DisplayPort

• Off

eKVM • Keyboard On

• Mouse On

Select USB-C Port

• USB-C

• DisplayPort

• HDMI1

• HDMI2

KVM Selection Select USB-B Port

• AUTO

• DisplayPort

• HDMI1

• HDMI2

• Off

USB Charging • On

• Off

Smart Power • On

Super USB-C • Off

Charging • On

• USB 2�0

• USB 3�0

Note:

USB Speed 1� When you select USB2�0 in OSD, the Type-C will be switched to

4 Lane DP mode and transfer the USB2�0 data

2� When you select USB3�0 in OSD, the Type-C will be switched to

2 Lane DP mode and transfer the USB3�0 or USB2�0 data

• HDMI 2�0

HDMI select • HDMI1�4

Chapter 2� Adjusting and Using your monitor 2-7

Table 2-1. OSD functions

OSD Icon on Controls and

Submenu Description

Main Menu Adjustments

• Off

USB-B Port • On

Ethernet • Off

USB-B Port • On

• Off

True Split

• On

PIP/PBP

• PIP

PIP/PBP • PBP

• Off

Swap • On

Left/Right

PBP Source (only active after PBP On)

• Background

PIP Source • Foreground

• Position

• Left (background)

Audio Source • Right (Foreground)

Change the language of the menu�

Language Note: The selected language only affects the language of the OSD� It

has no effect on any software running on the computer�

Menu Settings

Sets the length of time the OSD will remain active after the last time

Menu Time Out a button is pressed�

Adjust menu location�

Menu Horizontal Change the horizontal position of the OSD�

Adjust menu location�

Menu Vertical Changes the vertical position of the OSD�

Transparency Choose the transparency of OSD

Resets monitor to the original factory settings�

• Yes

Factory Reset • No

The ENERGY STAR Logo means resets all user settings to default

values so that the monitor can meet the requirements of Energy Star�

Exit the OSD menu�

Exit

* The use of Extreme Mode (response time) may result in reduced display quality when fast moving video graphics are displayed�

Users should check Extreme Mode (response time) to verify if it is compatible with any applications they would like to use it with�

2-8 Curved Panel Monitor User’s Guide

Selecting a supported display mode

The display mode of the monitor uses is controlled by the computer� Therefore, refer to your

computer documentation on how to change display modes�

The image size, position and shape might be changed when the display mode changes� This is

normal and the image can be re-adjusted using automatic image setup and the image controls�

Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel

technology is inherently flicker-free�

Note: If your system has previously been used with a CRT monitor and is currently configured

to a display mode outside the range of this monitor, you may need to reattach the CRT monitor

temporarily until you have re-configured the system; preferably to 3440 x 1440 at 60 Hz, which is

a common display mode�

The display modes shown below have been optimized at the factory�

Table 2-2. Factory set display modes

Address ability Refresh rate

640 x 480 60 Hz

800 x 600 60 Hz

1024 x 768 60 Hz

1280 x 720 60 Hz

1280 x 1024 60 Hz

1360 x 765 60 Hz

1600 x 900 60 Hz

1680 x 1050 60 Hz

1920 x 1080 60 Hz

3440 x 1440 60 Hz

480p 60 Hz

576p 50 Hz

720p 50 Hz, 60 Hz

1080p 50 Hz, 60 Hz

3440 x 1440p 60 Hz

Chapter 2� Adjusting and Using your monitor 2-9

Understanding power management

Power management is invoked when the computer recognizes that you have not used your mouse or

keyboard for a user-definable period� There are several states as described in the table below�

For optimal performance, switch off your monitor at the end of each working day, or whenever you

expect to leave it unused for long periods during the day�

Table 2-3. Power indicator

State Power Indicator Screen Restoring Operation Compliance

On Green Normal

Standby/Suspend Orange Blank

Press a key or move the

mouse

There may be a slight

delay before the image

reappears�

Note: Standby also occurs

if there is no image output

to the monitor�

ENERGY STAR

Off Off Blank

Press the power button

There may be a slight

delay before the image

reappears�

ENERGY STAR

Power Manage ment Modes

VESA Modes Horizontal

Sync

Vertical

Sync Video Power Indicator Power Consumption

Normal operation Active Active Active White 40 W (maximum)*

40W (typical)

Active-off mode Inactive Inactive Off Amber Less than 0�5 W

Switch off - - - Off Less than 0�3W

Energy Star Power consumption

Pon 29�71W

ETEC 92�46kWh

* Maximum power consumption with max luminance.

This document is informational only and reflects laboratory performance� Your product may

perform differently, depending on the software, components and peripherals you ordered and shall

have no obligation to update such information� Accordingly, the customer should not rely upon

this information in making decisions about electrical tolerances or otherwise� No warranty as to

accuracy or completeness is expressed or implied�

2-10 Curved Panel Monitor User’s Guide

Caring for your monitor

Be sure to turn off the power before you perform any maintenance on the monitor�

Do not:

• Apply water or liquid directly to your monitor�

• Use solvents or abrasives�

• Use flammable cleaning materials to clean your monitor or any other electrical equipment�

• Touch the screen area of your monitor with sharp or abrasive items� This type of contact may

cause permanent damage to your screen�

• Use any cleaner which contains an anti-static solution or similar additives� This may harm the

coating of the screen area�

Do:

• Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen�

• Remove grease or finger marks with a damp cloth and a little mild detergent�

Detaching the monitor base and stand

Step 1: Place the monitor on a soft and flat surface�

Step 2: Remove the screws from base before detaching base and stand from the monitor�

Wall Mounting (Optional)

Refer to the instructions that come with the VESA compatible base mounting kit�

1� Place the monitor face down in the original packing�

2� Remove the stand�

3� Attach the mounting bracket from the wall mounting kit to the monitor�

4� Mount the monitor on the wall by following the instructions that come with the base mounting

kit�

NOTE: For use only with UL and GS Listed Wall Mount Bracket with minimum weight/load bearing

capacity of 12�0 kg� In order to fulfil TCO Certification for this wall mounting option, shielded

power cable is mandatory to be used�

4 screws (M4)

Chapter 3 Reference information 3-1

Chapter 3. Reference Information

This section contains monitor specifications, instructions to manually install the monitor driver,

troubleshooting information, and service information�

Monitor specifications

Table 3-1� 62CC-RAR3-WW/62DC-RAR3-WW model monitor specifications

Size

Depth 245 mm (9�65 inches)

Height 621�35mm (24�46 inches)

Width 817�25 mm (32�18 inches)

Stand

Tilt Range: -5°~35°

Swivel Range: -45°~45°

Height adjustment 135mm

Pivot NO

Image

Viewable image size 867 mm (34�14 inches)

Maximum height 799�8 mm (31�48inches)

Maximum width 334�8 mm (13�187 inches)

Pixel pitch 0�2325 mm x 0�2325 mm (0�009 inches)

Response time Normal: 14 ms

AC/DC adapter

Model 100-240 V AC

Maximum 2�5 A

USB-C upstream port PD

Function

Supply voltage/Watt 5V/9V/15V/20V

<65 W (Typical)

<96 W (Max) in Smart Power Mode

USB-C downstream port PD

Function

Supply voltage/Watt 5V/3A, 9V/3A, 15V/1�86A

PPS 25W

Power consumption

Note: Power consumption

figures are for the monitor

and the power supply

combined

Normal operation <40W (max)

<40W (Typical No smart PD)

Standby/Suspend <0�5 W

Off <0�3 W

Video input (HDMI)

Input signal HDMI

Horizontal addressability 3440 pixels (maximum)

Vertical addressability 1440 lines (maximum)

Clock frequency 320 MHz

3-2 Curved Panel Monitor User’s Guide

Table 3-1� 62CC-RAR3-WW/62DC-RAR3-WW model monitor specifications

Video input (DP)

Input signal DP

Horizontal addressability 3440 pixels (maximum)

Vertical addressability 1440 lines (maximum)

Clock frequency 320 MHz

Video input (USB-C)

Input signal USB-C

Horizontal addressability 3440 pixels (maximum)

Vertical addressability 1440 lines (maximum)

Clock frequency 320 MHz

Communications VESA DDC CI

Altitude Test Operation 5000 m (16404 ft�)

Supported Display Modes

(VESA Standard modes

between noted ranges)

Horizontal frequency 27 kHz - 136 kHz

Vertical frequency 24 Hz - 60 Hz

Native Resolution 3440 x 1440 @ 60 Hz

Temperature

Operating 0° to 40°C (32° to 104°F)

Storage -20° to 60°C (-4° to 140°F)

Shipping -20° to 60°C (-4° to 140°F)

Humidity

Operating 10% to 80% non-condensing

Storage 5% to 95% non-condensing

Shipping 5% to 95% non-condensing

Chapter 3 Reference information 3-3

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself� Before

calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem�

Table 3-2� Troubleshooting

Problem Possible cause Suggested action Reference

The words “Out of

Range” are shown

on the screen, and

the power indicator

is flashing white�

The system is set to a

display mode which is

not supported by the

monitor�

If you are replacing an old

monitor, reconnect it and

adjust the display mode to

within the specified range for

your new monitor�

If using a Windows system,

restart the system in safe

mode, then select a supported

display mode for your

computer�

If these options do not work,

contact the Support Center�

“Selecting a supported

display mode” on

page 2-8

The image quality

is unacceptable�

The video signal cable

is not connected with

the monitor or system

completely�

Be sure the signal cable

is firmly plugged into the

system and monitor�

“Connecting and

turning on your

monitor” on page 1-3

The color settings may

be incorrect�

Select another color setting

from the OSD menu�

“Adjusting your

monitor image” on

page 2-3

The automatic image

setup function was

not performed�

Perform automatic image

setup�

“Adjusting your

monitor image” on

page 2-3

The power

indicator is not

lit and there is no

image�

• The monitor’s

power switch is not

switched on�

• The power

cord is loose or

disconnected�

• There is no power at

the outlet�

• Be sure the power cord is

connected properly�

• Be sure the outlet has

power�

• Power on the monitor�

• Try using another power

cord�

• Try using another electrical

outlet�

“Connecting and

turning on your

monitor” on page 1-3

Screen is blank and

power indicator is

amber�

The monitor is in

Standby/Suspend

mode�

• Press any key on the

keyboard or move the

mouse to restore operation�

• Check the Power Options

settings on your computer�

“Understanding power

management” on

page 2-9

3-4 Curved Panel Monitor User’s Guide

Table 3-2� Troubleshooting

Problem Possible cause Suggested action Reference

The power

indicator is amber,

but there is no

image�

The video signal

cable is loose or

disconnected from the

system or monitor�

Be sure the video cable is

connected with the system

properly�

“Connecting and

turning on your

monitor” on page 1-3

The monitor brightness

and contrast are at the

lowest setting�

Adjust the brightness and

contrast setting on the

OSD menu�

“Adjusting your

monitor image” on

page 2-3

One or more of

the pixels appear

discolored�

This is a characteristic

of the LCD technology

and is not an LCD

defect�

If there are more than five

pixels missing, contact the

Support Center�

“Appendix A� Service

and Support” on page A-1

• Lines or images

are blurred in the

text�

• There are

horizontal or

vertical lines

in images�

• Image setup has not

been optimized�

• The “Display

Properties” settings

of your system have

not been optimized�

According to the resolution

of the monitor itself,

adjust the resolution

setting of the system:

3440 × 1440 @ 60 Hz�

“Adjusting your

monitor image” on

page 2-3

Perform automatic image

setup� If automatic image

setup does not help, perform

manual image setup�

“Selecting a supported

display mode” on

page 2-8

When working in the native

resolution, you may find

additional improvements by

adjusting the Dots Per Inch

(DPI) setting on your system�

See the Advanced

section of your system’s

display properties�

Chapter 3 Reference information 3-5

Manually installing the monitor driver

Below are steps for manually installing the monitor driver in Microsoft Windows 7, Microsoft

Windows 10�

Installing the monitor driver in Windows 7

To use the Plug and Play feature in Microsoft Windows 7, do the following:

1� Turn off the computer and all attached devices�

2� Ensure that the monitor is connected correctly�

3� Turn on the monitor and then the system unit� Allow your computer to start the Windows 7

operating system�

4� From the Lenovo website https://pcsupport�lenovo�com/solutions/p34w_20, find the

corresponding monitor driver and download it to a PC to which this monitor is connected

(such as a desktop)�

5� Open the Display Properties window by clicking Start, Control Panel and Hardware and

Sound icon� and then clicking the Display icon�

6� Click the Change the display settings tab�

7� Click the Advanced Settings icon�

8� Click the Monitor tab�

9� Click the Properties button�

10� Click the Driver tab�

11� Click Update Driver, then click Browse the computer to find the driver program�

12� Select Pick from the list of device driver program on the computer�

13� Click the Hard Disk button� By clicking the Browse button, browse and open the following

path:

X:\Monitor Drivers\Windows 7

(where X indicates “the folder in which the downloaded driver is located” (such as a desktop))�

14� Select the “P34w-20.inf” file and click the Open button� Click the OK button�

15� In the new window, select P34w-20, and click Next�

16� After the installation is completed, delete all downloaded files and close all windows�

17� Restart the system� The system will automatically select the maximum refresh rate and

corresponding Color Matching Profiles�

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality� Lenovo

recommends using either 3440 x 1440 at a refresh rate of 60 Hz, or 1920 x 1080 at a refresh rate of

60 Hz�

3-6 Curved Panel Monitor User’s Guide

Installing the monitor driver in Windows 10

To use the Plug and Play feature in Microsoft Windows 10, do the following:

1� Turn off the computer and all attached devices�

2� Ensure that the monitor is connected correctly�

3� Turn on the monitor and then the system unit� Allow your computer to start the Windows 10

operating system�

4� From the Lenovo website https://pcsupport�lenovo�com/solutions/p34w_20, find the

corresponding monitor driver and download it to a PC to which this monitor is connected

(such as a desktop)�

5� On the Desktop, move the mouse to the bottom-right corner of the screen, choose Setting,

double click Control Panel, then double click the icon of Hardware and Sound, and then

click Display�

6� Click the Change the display settings tab�

7� Click the Advanced Settings icon�

8� Click the Monitor tab�

9� Click the Properties button�

10� Click the Driver tab�

11� Click Update Driver, then click Browse the computer to find the driver program�

12� Select Pick from the list of device driver program on the computer�

13� Click the Hard Disk button� By clicking the Browse button and navigate to the directory that

you put your download drivers in�

14� Select the “P34w-20.inf ” file and click the Open button� Click the OK button�

15� In the new window, select P34w-20, and click Next�

16� After the installation is completed, delete all downloaded files and close all windows�

17� Restart the system� The system will automatically select the maximum refresh rate and navigate

to the following directory corresponding Color Matching Profiles�

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality� Lenovo

recommends using either 3440 x 1440 at a refresh rate of 60 Hz, or 1920 x 1080 at a refresh rate of

60 Hz�

Getting further help

If you still can’t solve your problem, please contact the Lenovo Support Center� For more information

on contacting the Support Center, please see “Appendix A� Service and Support” on page A-1

Chapter 3 Reference information 3-7

Service information

Customer responsibilities

The warranty does not apply to a product which has been damaged due to accident, misuse, abuse,

improper installation, usage not in accordance with product specifications and instructions, natural

or personal disaster, or unauthorized alterations, repairs or modifications�

The following are examples of misuse or abuse and not covered by warranty:

• Images burned onto the screen of a CRT monitor� Burned image is preventable by utilizing a

moving screen saver or power management�

• Physical damage to covers, bezel, base and cables�

• Scratches or punctures on monitor screens�

Getting further help

If you still can’t solve your problem, please contact the Customer Support Centre� For more

information on contacting the Customer Support Centre, please see Appendix A, “Service and

support” on page A-1�

Service parts

The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to supprot the

customer warranty� Parts are for service use only� The table below shows information for model

62CC-RAR3-WW/62DC-RAR3-WW�

Table 3-3� Repair parts list

FRU (FIELD

REPLACEABLE

UNIT) PART

NUMBER

Description Machine Type/

Model (MTM) Color

5D11C92893 P34w-20 - 34 inch FRU Monitor (HDMI) 62CC/62DC Raven Black

5C11C92892 P34w-20 USB Type C Gen 1 cable 1�8m 62CC/62DC Raven Black

5C11C92894 P34w-20 DP 1�2 cable 1�8m 62CC/62DC Raven Black

5C11C92896 P34w-20 USB Type A to B cable 1�8m 62CC/62DC Raven Black

5C11C92899 P34w-20 USB Type C to A cable 1�8m 62CC/62DC Raven Black

5SE1C92897 P34w-20 - FRU Stand and Base 62CC/62DC Raven Black

5C21D66060 FRU for ThinkVision MC50 Monitor Webcam 62DC Black

Appendix A Service and Support A-1

Appendix A. Service and Support

The following information describes the technical support that is available for your product, during

the warranty period or throughout the life of your product� Refer to the Lenovo Limited Warranty

for a full explanation of Lenovo warranty terms�

Registering your option

Register to receive product service and support updates, as well as free and discounted computer

accessories and content� Go to:

http://www�lenovo�com/register

Online technical support

Online technical support is available during the lifetime of a product at:

http://www�lenovo�com/support

Product replacement assistance or exchange of defective components also is available during the

warranty period� In addition, if your option is installed in a Lenovo computer, you might be entitled

to service at your location� A Lenovo technical support representative can help you determine the

best alternative�

Telephone technical support

Installation and configuration support through the Customer Support Center will be available

until 90 days after the option has been withdrawn from marketing� After that time, the support is

cancelled, or made available for a fee, at Lenovo’s discretion� Additional support is also available

for a nominal fee�

Before contacting a Lenovo technical support representative, please have the following information

available: option name and number, proof of purchase, computer manufacturer, model, serial number

and manual, the exact wording of any error message, description of the problem, and the hardware

and software configuration information for your system�

Your technical support representative might want to walk you through the problem while you are at

your computer during the call�

Telephone numbers are subject to change without notice� The most up-to-date telephone list for

Lenovo Support is always available at: http://www�lenovo�com/support/phone

Country or Region Telephone Number

Argentina 0800-666-0011

(Spanish, English)

Australia 1-800-041-267

(English)

Austria 0810-100-654 (For local rate)

(German)

Belgium Warranty service and support: 02-339-36-11

(Dutch, French)

A-2 Curved Panel Monitor User’s Guide

Country or Region Telephone Number

Bolivia 0800-10-0189

(Spanish)

Brazil

Calls made from within the Sao Paulo region: 11-3889-8986

Calls made from outside the Sao Paulo region: 0800-701-4815

(Portuguese)

Brunei Darussalam Dial 800-1111

(English)

Canada 1-800-565-3344

(English, French)

Chile 800-361-213 (Spanish)

China Technical Support Line: 400-100-6000

(Mandarin)

China

(Hong Kong S�A�R�)

(852) 3516-8977

(Cantonese, English, Mandarin)

China

(Macau S�A�R�)

0800-807/(852) 3071-3559

(Cantonese, English, Mandarin)

Colombia 1-800-912-3021

(Spanish)

Costa Rica 0-800-011-1029

(Spanish)

Croatia 385-1-3033-120

(Croatian)

Cyprus 800-92537

(Greek)

Czech Republic 800-353-637

(Czech)

Denmark Warranty service and support: 7010-5150

(Danish)

Dominican Republic 1-866-434-2080

(Spanish)

Ecuador 1-800-426911-OPCION 4

(Spanish)

Egypt

Primary: 0800-0000-850

Secondary: 0800-0000-744

(Arabic, English)

El Salvador 800-6264

(Spanish)

Estonia 372-66-0-800

(Estonian, Russian, English)

Finland Warranty service and support: +358-800-1-4260

(Finnish)

France Warranty service and support: 0810-631-213 (hardware)

(French)

Appendix A Service and Support A-3

Country or Region Telephone Number

Germany Warranty service and support: 0800-500-4618 (toll-free)

(German)

Greece Lenovo Business Partner

(Greek)

Guatemala Dial 999-9190, wait for operator, and request to reach 877-404-9661

(Spanish)

Honduras Dial 800-0123

(Spanish)

Hungary +36-13-825-716

(English, Hungarian)

India

Primary: 1800-419-4666 (Tata)

Secondary: 1800-3000-8465 (Reliance)

Email: commercialts@lenovo�com

(English and Hindi)

Indonesia

1-803-442-425

62 213-002-1090 (Standard Charges Apply)

(English, Bahasa Indonesia)

Ireland Warranty service and support: 01-881-1444

(English)

Israel Givat Shmuel Service Center: +972-3-531-3900

(Hebrew, English)

Italy Warranty service and support: +39-800-820094

(Italian)

Japan 0120-000-817

(Japanese, English)

Kazakhstan 77-273-231-427 (Standard Charges Apply)

(Russian, English)

Korea

080-513-0880 (Collect call)

02-3483-2829 (Toll Call)

(Korean)

Latvia 371-6707-360

(Latvian, Russian, English)

Lithuania 370 5278 6602

(Italian, Russian, English)

Luxembourg

ThinkServer and ThinkStation: 352-360-385-343

ThinkCentre and ThinkPad: 352-360-385-222

(French)

Malaysia

1-800-88-0013

03-7724-8023 (Standard Charges Apply)

(English)

Malta 356-21-445-566

(English, Italian, Maltese Arabic)

Mexico 001-866-434-2080

(Spanish)

Netherlands 020-513-3939

(Dutch)

A-4 Curved Panel Monitor User’s Guide

Country or Region Telephone Number

New Zealand 0508-770-506

(English)

Nicaragua 001-800-220-2282

(Spanish)

Norway 8152-1550

(Norwegian)

Panama Lenovo Customer Support Center: 001-866-434 (toll-free)

(Spanish)

Peru 0-800-50-866 OPCION 2

(Spanish)

Philippines

1-800-8908-6454 (GLOBE subscribers)

1-800-1441-0719 (PLDT subscribers)

(Tagalog, English)

Poland

Laptops and tablets branded with logo Think: 48-22-273-9777

ThinkStation and ThinkServer: 48-22-878-6999

(Polish, English)

Portugal 808-225-115 (Standard Charges Apply)

(Portuguese)

Romania 4-021-224-4015

(Romanian)

Russia

+7-499-705-6204

+7-495-240-8558 (Standard Charges Apply)

(Russian)

Singapore

1-800-415-5529

6818-5315 (Standard Charges Apply)

(English, Mandarin, Bahasa Malaysia)

Slovakia ThinkStation and ThinkServer: 421-2-4954-5555

Slovenia 386-1-2005-60

(Slovenian)

Spain 34-917-147-833

(Spanish)

Sri Lanka 9477-7357-123 (Sumathi Information systems)

(English)

Sweden Warranty service and support: 077-117-1040

(Swedish)

Switzerland Warranty service and support: 0800-55-54-54

(German, French, Italian)

Taiwan 0800-000-702

(Mandarin)

Thailand

001-800-4415-734

(+662) 787-3067 (Standard Charges Apply)

(Thai, English)

Turkey 444-04-26

(Turkish)

Appendix A Service and Support A-5

Country or Region Telephone Number

United Kingdom

Standard warranty support: 03705-500-900 (local toll calls)

Standard warranty support: 08705-500-900

(English)

US 1-800-426-7378

(English)

Uruguay 000-411-005-6649

(Spanish)

Venezuela 0-800-100-2011

(Spanish)

Vietnam

120-11072 (Toll Free)

84-8-4458-1042 (Standard Charges Apply)

(Vietnamese, English)

Appendix B Notices B-1

Appendix B. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries�

Consult your local Lenovo representative for information on the products and services currently

available in your area� Any reference to a Lenovo product, program, or service is not intended to

state or imply that only that Lenovo product, program, or service may be used� Any functionally

equivalent product, program, or service that does not infringe any Lenovo intellectual property right

may be used instead�

However, it is the user’s responsibility to evaluate and verify the operation of any other product,

program, or service�

Lenovo may have patents or pending patent applications covering subject matter described in this

document� The furnishing of this document does not give you any license to these patents� You can

send license inquiries, in writing, to:

Lenovo (United States), Inc.

1009 Think Place - Building One

Morrisville, NC 27560

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND,

EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE� Some jurisdictions do not allow disclaimer of express or implied

warranties in certain transactions, therefore, this statement may not apply to you�

This information could include technical inaccuracies or typographical errors� Changes are

periodically made to the information herein; these changes will be incorporated in new editions

of the publication� Lenovo may make improvements and/or changes in the product(s) and/or the

program(s) described in this publication at any time without notice�

The products described in this document are not suitable for use in transplantation or other life

support applications� In these applications, if it does not work properly, it may cause personal

injury or even death� The information contained in this document does not affect or change Lenovo

product specifications or warranties� Nothing in this document shall operate as an express or implied

license or indemnity under the intellectual property rights of Lenovo or third parties� All information

contained in this document was obtained in specific environments and is presented as an illustration�

The result obtained in other operating environments may vary�

Lenovo may use or distribute any of the information you supply in any way it believes appropriate

without incurring any obligation to you�

Any references in this publication to non-Lenovo Web sites are provided for convenience only and

do not in any manner serve as an endorsement of those Web sites� The materials at those Web sites

are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk�

The performance data contained in this document is measured in a controlled environment� Therefore,

the results obtained in other operating environments may be very different� Somemeasurements may

have been made on development-level systems and there is no guaranteethat these measurements

will be the same on generally available systems� Furthermore, somemeasurements may have been

estimated through extrapolation� Actual results may vary� Usersof this document should verify the

applicable data for their specific environment�

B-2 Curved Panel Monitor User’s Guide

Recycling information

Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their

equipment when it is no longer needed� Lenovo offers a variety of programs and services to assist

equipment owners in recycling their IT products� For information on recycling Lenovo products, go

to:

http://www�lenovo�com/lenovo/environment/recycling

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is

the property of the company, you must do so in accordance with the Law for Promotion of

Effective Utilization of Resources� Computers and monitors are categorized as industrial waste

and should be properly disposed of by an industrial waste disposal contractor certified by a local

government� In accordance with the Law for Promotion of Effective Utilization of Resources,

Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting,

reuse, and recycling of disused computers and monitors� For details, visit the Lenovo Web site at

https://www�lenovo�com/jp/ja/services_warranty/recycle/pcrecycle/� Pursuant to the Law for

Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers

and monitors by the manufacturer was begun in October 1, 2003� This service is provided free of

charge for home-used computers sold after October 1, 2003� For details, visit the Lenovo Web site at:

https://www�lenovo�com/jp/ja/services_warranty/recycle/personal/�

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy metals

or other environmental sensitive substances� To properly dispose of disused components, such as

a printed circuit board or drive, use the methods described above for collecting and recycling a

disused computer or monitor�

Appendix B Notices B-3

Turkish statement of compliance

The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction

of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE)�

Lenovo and the Lenovo logo are trademarks of Lenovo in the United States, other countries, or both�

�

Ukraine RoHS

India RoHS

RoHS compliant as per E-Waste (Management & Handling) Rules, 2011�

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo

The Lenovo logo

ThinkCenter

ThinkPad

ThinkVision

Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies�

Other company, product, or service names may be trademarks or service marks of others�

Power cords and power adapters

Use only the power cords and power adapters supplied by the product manufacturer�

Do not use the ac power cord for other devices�

Table of Contents

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