Lenovo P40w-20 User Manual

Displayed below is the user manual for P40w-20 by Lenovo which is a product in the Computer Monitors category. This manual has pages.

Related Manuals

Lenovo Lenovo Y Gaming Stereo Headset Manual

Lenovo Lenovo Legion 5 15ACH6A Manual

Lenovo Lenovo Tab P11 5G Manual

Lenovo Lenovo Legion 5 Pro Manual

P40w-20 WUHD Curved Panel Monitor

User’s Guide

Machine Type: 62C1

Product Number

62C1-GAR6-WW

Type/Model

D213975P0

First Edition (March 2021)

LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to

governmental entities as commercial items as defined by 47 C.F.R. 2.101 with limited and restricted rights to use, reproduction and

disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: IF products, data, computer software, or services are delivered pursuant a

General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in

Contract No. GS-35F-05925.

ii © Copyright Lenovo 2021

Contents

Chapter 1. Get started with your monitor ..................................................................................... 1-1

In the box ............................................................................................................................................................................. 1-1

Notice for use ................................................................................................................................................................ 1-2

Set up the monitor .............................................................................................................................................................. 1-3

Connecting and turning on your monitor ................................................................................................................... 1-3

PbP ................................................................................................................................................................................. 1-9

PiP ................................................................................................................................................................................... 1-9

Daisy Chain .................................................................................................................................................................. 1-10

True Split ..................................................................................................................................................................... 1-11

eKVM & KVM ............................................................................................................................................................. 1-13

Network ...................................................................................................................................................................... 1-16

Audio Smart Switch (Earphone Plug & Play) ............................................................................................................ 1-17

Best Resolution ........................................................................................................................................................... 1-18

Registering your option .............................................................................................................................................. 1-20

Product overview ............................................................................................................................................................. 1-21

Types of adjustments ................................................................................................................................................. 1-21

User controls ............................................................................................................................................................... 1-22

Cable lock slot ............................................................................................................................................................. 1-22

Features and specs ........................................................................................................................................................... 1-23

Chapter 2. Explore your monitor .................................................................................................... 2-1

Quick access controls .......................................................................................................................................................... 2-1

OSD controls ........................................................................................................................................................................ 2-2

Maximum resolutions ......................................................................................................................................................... 2-5

Image rotation ............................................................................................................................................................... 2-5

Driver (optional) ................................................................................................................................................................... 2-6

Understanding power management ........................................................................................................................... 2-7

Caring for your monitor ................................................................................................................................................ 2-7

Detaching the monitor stand ....................................................................................................................................... 2-8

Wall Mounting (Optional) ............................................................................................................................................. 2-8

Chapter 3. Troubleshooting ............................................................................................................ 3-1

Appendix A. Important safety information .................................................................................. A-1

Safety information .............................................................................................................................................................. A-1

General Safety guidelines ............................................................................................................................................ A-1

Maintenance ....................................................................................................................................................................... A-2

Appendix B. Comfort and accessibility ...........................................................................................B-1

Arranging your work area .................................................................................................................................................. B-1

Positioning your monitor ................................................................................................................................................... B-2

Tips for healthy work habits .............................................................................................................................................. B-3

Low Blue Light ............................................................................................................................................................... B-4

Accessibility information .................................................................................................................................................... B-4

Appendix C. Service and support ................................................................................................... C-1

Register your monitor ........................................................................................................................................................ C-1

Online technical support .................................................................................................................................................... C-1

Telephone technical support ............................................................................................................................................. C-1

Worldwide telephone list ............................................................................................................................................ C-1

Service information ...................................................................................................................................................... C-4

Appendix D. Compliance information ........................................................................................... D-1

Recycling information ......................................................................................................................................................... D-1

Collecting and recycling a disused Lenovo computer or monitor ............................................................................ D-1

Disposing of Lenovo computer components ............................................................................................................. D-1

Turkish statement of compliance ...................................................................................................................................... D-2

Ukraine RoHS ...................................................................................................................................................................... D-2

India RoHS ........................................................................................................................................................................... D-2

Power cords and power adapters ..................................................................................................................................... D-2

TCO Certified ................................................................................................................................................................. D-3

Appendix E. Notices and trademarks ............................................................................................. E-1

Trademarks .......................................................................................................................................................................... E-2

Chapter 1 Get started with your monitor 1-1

Chapter 1. Get started with your monitor

This User’s Guide contains detailed information on the ThinkVision® P40w-20 Curved Panel Monitor. For a quick overview,

please see the Setup Poster that was shipped with your monitor.

ThinkVision P40w-20 supports Lenovo Display Control Center - ThinkColour.

In the box

The product package should include the following items:

Information Flyer

Curved Panel Monitor

Monitor Stand

Monitor Base

Power Cord

USB B-A Cable (optional)

Thunderbolt™ 4 Cable

DP 1.4 Cable (optional)

Note: To achieve 5K daisy chain at 60Hz on P40w-20 monitor, a 40G Thunderbolt™ 4 cable

is required.

*: Depending on many factors such as the processing capability of peripheral devices, file

attributes, and other factors related to system configuration and operating environments,

the actual transfer rate using the various USB connectors on this device will vary and is

typically slower than the data rates as defined by the respective USB specifications: 5

Gbit/s for USB 3.2 Gen 1; 10 Gbit/s for USB 3.2 Gen 2.

1-2 P40w-20 Curved Panel Monitor User’s Guide

Notice for use

To setup your monitor, please see the illustrations below.

Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by

rough handling or excessive pressure.

1. Take out the Top cushion and accessories.

2. Mounting the stand to monitor’s recess.

 Insert the three tabs on the upper part of the stand to the groove on the back of the monitor.

 Press the stand down till it snaps into place.

3. Insert the base towards the stand and tighten the thumbscrew.

4. Stand up the monitor with both hands carefully.

Note: To attach a VESA mount, please see “Detaching the monitor stand” on page 2-8.

Chapter 1 Get started with your monitor 1-3

Set up the monitor

This section provides information to help you set up your monitor.

Connecting and turning on your monitor

Note: Be sure to read the Safety Information located in the Flyer before carrying out this procedure.

1. Power off your computer and all attached devices, and unplug the computer power cord.

2. Connect the cables according to below icon indication.

Input Connectors (Rear view):

1 x HDMI 2.0 (HDCP 2.2)

1 x DisplayPort 1.4 (HDCP 2.2)

1 x Thunderbolt™ 4 (full function downstream port with 27W PD output)

1 x Thunderbolt™ 4 (full function upstream port with typical 65W PD output)

1 x USB 3.2 Gen 1 Type-B (upstream)

3 x USB 3.2 Gen 1 Type-A (downstream) - Support eKVM by dedicated USB port

1 x RJ-45 (10M/100M/1G)

1-4 P40w-20 Curved Panel Monitor User’s Guide

Input Connectors (Front view):

1 x Audio Out

1 x USB 3.2 Gen1 Type-A (downstream)

1 x USB 3.2 Gen. 1 Type-C (data only downstream with 27W PD output) – for charging phone, USB

SPK…etc.

Chapter 1 Get started with your monitor 1-5

3. Connect one end of the DisplayPort 1.4 cable to the DisplayPort connector on the back of the computer,

and the other end to the DisplayPort connector on the monitor. Lenovo recommends that customers

who require using the DisplayPort input on their monitor purchase the "Lenovo DisplayPort to

DisplayPort cable 0A36537".

For more information, go to the following:

www.lenovo.com/support/monitor accessories

4. Connect one end of the HDMI 2.0 cable to the HDMI connector on the back of the computer, and the

other end to the HDMI connector on the monitor. Lenovo recommends that customers who require to

use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI cable OB47070”.

For more information, go to the following:

www.lenovo.com/support/monitor accessories

1-6 P40w-20 Curved Panel Monitor User’s Guide

5. Connect one end of the USB cable to the USB downstream terminal of the monitor, and connect the

other end of the USB cable to an appropriate USB port on your device.

Note:

1. The USB downstream port does not provide power while the monitor is switched off.

2. Power output for USB-A: 5V/0.9A, and USB-C: 5V/5A, 9V/3A, 12V/2.25A.

If there are any * tag, you can consult the comments on page 1-1.

Chapter 1 Get started with your monitor 1-7

6. Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from DP,

Thunderbolt™ or HDMI.

Note 1: The audio output in DP, Thunderbolt™ and HDMI modes.

Note 2: Excessive sound pressure from ear-/headphones can cause hearing damage/hearing loss.

7. Plug the monitor power cord and the computer cord into grounded electrical outlets.

Note: A certified power supply cord has to be used with this equipment. The relevant national

installation and/or equipment regulations shall be considered. A certified power supply cord not lighter

than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G

0.75mm² or H05VVH2-F2 3G 0.75mm²) shall be used. Alternative a flexible cord be of synthetic rubber

according to IEC 60245 (designation H05RR-F 3G 0.75mm²) shall be used.

1-8 P40w-20 Curved Panel Monitor User’s Guide

8. Connect one end of the Thunderbolt™ 4 cable to the Thunderbolt™ connector of the computer, and the

other end to the Thunderbolt™ connector on the monitor. For more information, go to the following:

www.lenovo.com/support/monitor accessories

Note 1: P40w-20 monitor supports Thunderbolt™ 4.

Note 2: is Thunderbolt™ 4 upstream port, is Thunderbolt™ 4 downstream port.

Note 3: Thunderbolt™ upstream port supports output typical power 65W (20V/3.25A, 15V/4.3A,

9V/5A, 5V/5A), maximum 96W (20V/4.8A) if Smart Power enabled and the other downstream ports

are not in charging mode.

Note 4: To enable Smart Power, please see "Table 2-2 OSD functions" on page 2-3.

Note 5: Thunderbolt™ downstream port supports output power 27W (15V/1.8A, 9V/3A, 5V/5A).

9. Connect one end of the network cable to the Ethernet interface of the monitor and the other end to the

router.

Chapter 1 Get started with your monitor 1-9

PbP

The PbP (Picture-by-Picture) function make the monitor to display two different video sources

simultaneously. User can select any one of 3 inputs (DP, HDMI, Thunderbolt) for the left screen, select

another input for the right one.

For example, the left screen PC1 could be input of DisplayPort, HDMI or Thunderbolt notebook, the

right screen PC2 would be rest input.

The Layout of PbP is always 5:5 of which is for the best experience and highest working efficiency, best

resolution for each sub-screen is 2560x2160@60hz.

PiP

As same to PbP, the PiP (Picture-in-Picture) function can receive two different video sources too.

The best resolution of foreground PC2 is 1920x1080@60hz.

The foreground PC2 sub-screen can be placed on top left, top right, bottom left, bottom right of monitor.

1-10 P40w-20 Curved Panel Monitor User’s Guide

Daisy Chain

This daisy chain is only available for Thunderbolt PC.

The 2nd monitor could be Thunderbolt (P40w-20) or USB-C (i.e. ThinkVision P27h-20, T27h-20).

The Thunderbolt out of 1st monitor could connect other type Thunderbolt device (i.e. SSD), not limit to

monitor.

The Daisy Chain is only available for Thunderbolt out connector.

Dual P40-20 monitors Daisy Chain

Notebook OSD

setting

1st monitor

P40w-20

1st monitor

Supported

USB Speed

2nd monitor

P40w-20

2nd monitor

Supported

USB Speed

Thunderbolt 4

DP 1.4

5120x2160@75hz

USB 3.2 Gen 1

5120x2160@75hz

USB 3.2 Gen 1

Thunderbolt 3

(Alt Mode DP 1.4)

DP 1.4 5120x2160@60hz USB 3.2 Gen 1 5120x2160@30hz USB 3.2 Gen 1

Thunderbolt 3

(Alt Mode DP 1.2)

DP 1.4 5120x2160@50hz USB 3.2 Gen 1 5120x2160@50hz USB 3.2 Gen 1

Thunderbolt 3

(Alt Mode DP 1.2)

DP 1.2 4096x2160@60hz USB 3.2 Gen 1 4096x2160@60hz USB 3.2 Gen 1

Thunderbolt 4 notebook refer to Intel CPU Gen 11th, TigerLake platform with DSC function.

Thunderbolt 3 notebook Include DP 1.4 (HBR3) and DP 1.2 (HBR2).

The Ethernet of monitor will be up to 1Gbps.

The cables must be certified 40G Thunderbolt 4 by Intel.

Chapter 1 Get started with your monitor 1-11

True Split

True Split is called hardware partition, it can use one cable to get two independent displays.

Step 1 Connect your PC to monitor thru the Thunderbolt or DisplayPort.

Step 2 Enable True Split in OSD.

Step 3 Press Win +P to select Extend mode in Windows 10.

Note: On Window control panel, 2 and 3 indicate your P40w-20 monitor, screen 1 indicate your

notebook screen. You can layout all the screens appropriately.

1-12 P40w-20 Curved Panel Monitor User’s Guide

Notebook

OSD

setting

Left sub-screen Right sub-screen

Supported

USB Speed

Thunderbolt 4 DP 1.4 2560x2160@60hz

2560x2160@60hz USB 3.2 Gen 1

Thunderbolt 3

(Alt Mode DP

1.4)

DP 1.4 2560x2160@60hz

2560x2160@60hz USB 3.2 Gen 1

DP 1.2 2560x2048@60hz

2560x2048@60hz USB 3.2 Gen 1

Thunderbolt 3

(Alt Mode DP

1.2)

DP 1.4 2560x2160@60hz

2560x2160@30hz USB 3.2 Gen 1

DP 1.2 2560x2048@60hz

2560x2048@60hz USB 3.2 Gen 1

USB-C Gen 1

(Alt Mode DP 1.2)

DP 1.2

2560x2048@60hz

USB 2.0

DP 1.4 2560x2160@60hz

2560x2160@30hz USB 2.0

USB-C Gen 2

(Alt Mode DP 1.4)

DP 1.4

2560x2160@60hz

USB 2.0

DP 1.2 2560x2048@60hz

2560x2048@60hz USB 2.0

DisplayPort 1.2 DP 1.2 2560x2048@60hz

2560x2048@60hz USB 3.2 Gen 1

DisplayPort 1.2 DP 1.4 2560x2160@60hz

2560x2160@60hz USB 3.2 Gen 1

DisplayPort 1.4 DP 1.4 2560x2160@60hz

2560x2160@60hz USB 3.2 Gen 1

Chapter 1 Get started with your monitor 1-13

eKVM & KVM

Built-In KVM Switch give user to operate two PC which connecting

USB Type-B and Type-C upstream ports, also user can use USB keyboard or USB mouse to reach the

same function, called eKVM.

How to enable KVM and/or eKVM

Option 1

The hotkey of KVM locate on the specific button of front bezel.

1-14 P40w-20 Curved Panel Monitor User’s Guide

Option 2

Keyboard hotkey: double click ‘Shift’ function key in 0.5s.

Option 3

Mouse hotkey: press and hold left & right button of mouse.

 Mouse or Keyboard must be plug on specific USB port on the back for option 2 or 3.

Chapter 1 Get started with your monitor 1-15

 After operating option 2 or option 3, the OSD pops up. The USB devices will be switched to another

upstream port after OSD disappears, else manually press the “Menu key” to switch immediately.

 While operating option 2 or option 3, and if the USB device is working on data transferring, the port

icon will be red, not blue. There will be a pop-up message for the risk alert of data losing possibility.

After OSD disappears, USB device will not be switched to another upstream port. If you still want to

switch USB devices, operate option 2 or option 3 again before OSD disappears.

* Remarks: eKVM functionality may vary depending upon the different brands of the mouse.

1-16 P40w-20 Curved Panel Monitor User’s Guide

Network

This monitor can support two PC access Ethernet simultaneously by one LAN port (RJ45). One of the

PC connect network thru USB-B port of monitor by USB A-B cable, another PC connect network thru

Thunderbolt port.

Rather than regular Ethernet, it support Intel vPro managed network on Thunderbolt port.

* vPro function support by selected ThinkPad models with Intel CPU Gen 11th Tiger Lake platform.

 PXE boot

 MAC address pass through (MAPT): This monitor support MAPT from the S0 (on), S3 (Sleep), S4

(Hibernate), S5 (Off) by selected ThinkPad models.

 Wake on LAN (WoL): This monitor support WoL from the S3 (Sleep), S4 (Hibernate), S5 (Off) by

selected ThinkPad models.

Chapter 1 Get started with your monitor 1-17

Audio Smart Switch (Earphone Plug & Play)

When plug the earphone onto audio jack of monitor, the PC will delivery the audio signal to monitor

automatically.

When plug off the earphone, the PC will not delivery the audio signal to monitor, it will delivery to

other speakers connecting to PC. (internal or external speakers of PC)

It means user don’t need to select audio device in Windows manually.

During the earphone plug on/off, the screen will be reset seconds, the period time is depending on the

PC you used.

1-18 P40w-20 Curved Panel Monitor User’s Guide

Best Resolution

To get the best experience, suggest setting below resolution for your PC.

PC Monitor OSD setting

HDMI 1.4 HDMI 2.0 HDMI 2.0 5K

HDMI 1.4 2560x1600@60hz 2560x1600@60hz 2560x1600@60hz

HDMI 2.0 2560x1600@60hz 4096x2160@60hz 5120x2160@50hz

PC Monitor OSD setting

DP 1.2 DP 1.4

DP 1.2 4096x2160@60hz 5120x2160@50hz

DP 1.4 4096x2160@60hz 5120x2160@60hz

Chapter 1 Get started with your monitor 1-19

PC Monitor OSD setting Supported USB Speed

DP 1.2 DP 1.4 USB

Thunderbolt 4 4096x2160@60hz 5120x2160@60hz USB 3.2 Gen 1

Thunderbolt 3

(Alt Mode DP 1.4) 4096x2160@60hz 5120x2160@60hz USB 3.2 Gen 1

Thunderbolt 3

(Alt Mode DP 1.2) 4096x2160@60hz 5120x2160@50hz USB 3.2 Gen 1

USB-C Gen 1

(Alt Mode DP 1.2) 4096x2160@60hz 5120x2160@50hz USB 2.0

USB-C Gen 2

(Alt Mode DP 1.4) 4096x2160@60hz 5120x2160@60hz USB 2.0

 Above tables is based on HDR setting off in Windows OS.

 The best resolution is depending on your PC too.

1-20 P40w-20 Curved Panel Monitor User’s Guide

10. Connect the cables with cable clip.

11. Power on the monitor and the computer.

12. To install the monitor driver, you must download it from Lenovo website，

(http://support.lenovo.com/docs/P40w-20) and follow the instructions on page 2-6.

Registering your option

Thank you for purchasing this Lenovo® product. Please take a few moments to register your product

and provide us with information that will help Lenovo to better serve you in the future. Your

feedback is valuable to us in developing products and services that are important to you, as well as

in developing better ways to communicate with you. Register your option on the following Web site:

http://www.lenovo.com/register

Lenovo will send you information and updates on your registered product unless you indicate on

the Web site questionnaire that you do not want to receive further information.

Chapter 1 Get started with your monitor 1-21

Product overview

This section will provide information on adjusting monitor positions, setting user controls, and using the cable

lock slot.

Types of adjustments

Tilt

Please see the illustration below for an example of the tilt range.

Swivel

With the built-in pedestal, you can tilt and swivel the monitor for the most comfortable viewing angle.

Height Adjustment

After pressing the top of the monitor, you can adjust the height of the monitor.

1-22 P40w-20 Curved Panel Monitor User’s Guide

User controls

Your monitor has controls at the right side which are used to adjust the display.

For information on how to use these controls, please see “Explore your monitor” on page 2-1.

Cable lock slot

Your monitor is equipped with a cable lock slot located on the rear of your monitor. Please follow the

instructions that came with the cable lock to attach it.

Chapter 1 Get started with your monitor 1-23

Features and specs

Table 1-23. Monitor specifications

Dimensions Height 641.23 mm (25.24 in.)

Depth 279.46 mm (11.0 in.)

Width 947.61 mm (37.30 in.)

Stand Tilt range Range: -5°/+22°

Swivel Range: -45°/+45°

Lift Range: 130mm

Pivot NO

VESA mount

Supported (GS&UL Approved)

100 mm x 100 mm

(3.94 in. x 3.94 in.)

200 mm x 100 mm

(7.87 in. x 3.94 in.)

Image Viewable image size 1008.59 mm (39.7 in.)

Maximum height 392.04 mm (15.43 in.)

Maximum width 929.28mm (36.58in.)

Pixel pitch 0.1815mm (0.0071 in.) (V)

Response time

Normal: 6 ms

Extreme: 4 ms

Power input Supply voltage 100-240 VAC, 60/50 Hz

current 3.0A

Thunderbolt upstream port

PD Function

Supply voltage/Watt

5V/9V/15V/20V

<65 W (Typical)

<96 W (Max) in Smart Power

Mode

Thunderbolt downstream

port PD Function

Supply voltage/Watt

5V/9V/15V

27W Max.

USB Type C PD Function

Supply voltage/Watt

5V/9V/12V

27W Max.

Power consumption

Note: Power consumption

figures are for the monitor

and the power delivery

together.

Max Consumption 255W

Typical Consumption 65W

Standby/Suspend ＜0.5W

Off ＜0.3W

Video input (DP) Input signal DP

Horizontal addressability 5120 pixels (max)

Vertical addressability 2160 lines (max)

Clock frequency 742.5 MHz

Video input (HDMI) Input signal HDMI

Horizontal addressability 5120 pixels (max)

Vertical addressability 2160 lines (max)

Clock frequency 600 MHz

1-24 P40w-20 Curved Panel Monitor User’s Guide

Video input (Thunderbolt™)

Input signal Thunderbolt™

Horizontal addressability 5120 pixels (max)

Vertical addressability 2160 lines (max)

Clock frequency 742.5 MHz

Communications VESA DDC /CI

Altitude Test Operation 5000 m (16404 ft.)

Supported Display Modes

(VESA Standard modes

between noted ranges)

Horizontal frequency 30 kHz – 170 kHz

Vertical frequency 50 Hz – 75 Hz

Native Resolution 5120x2160 at 60 Hz

Temperature Operating 0° to 40°C (32°F to 104° F)

Storage -20° to 60°C (-4°F to 140° F)

Shipping -20° to 60°C (-4° F to 140° F)

Humidity Operating 8% to 80%

Storage 5% to 95%

Shipping 5% to 95%

Chapter 2 Explore your monitor 2-1

Chapter 2. Explore your monitor

This section describes the user control features used to adjust your monitor image.

Quick access controls

The direct access controls can be used when the On Screen Display (OSD) is not displayed.

Table 2-1 Direct access controls

No.

Icon

Control

Description

One Key Switch Select “1” is Thunderbolt™ port USB-C function.

Select “2” is HDMI /DP port USB-B function.

Exit Exit from menu and return before menu.

DDC-CI Press and hold for 10 seconds to enable or disable

the DDC-CI function.

Input change Switches the video input source.

Up/Increase

Press to move lighting-indicator on main menu up

from active item to last one.

Press to increase current values on adjustment bar.

Brightness Direct access to Brightness adjustment.

Down/Decrease

Press to move lighting-indicator on main menu down

from active item to next one.

Press to decrease current values on adjustment bar.

Main menu Open OSD main menu. Press and hold for 10

seconds will lock menu/un-lock menu.

Enter

Press to enter next level on main menu/sub menu

status or enter previous level on adjustment bar.

*Note:

One Key Switch: Press and select “1” to be Thunderbolt™ port USB-C function.

Press and select “2” to be HDMI /DP port USB-B function.

2-2 P40w-20 Curved Panel Monitor User’s Guide

OSD controls

The settings adjustable with the user controls are viewed through the On-Screen Display (OSD),

as shown below.

To use the controls:

1. Press to open the main OSD menu.

2. Use or to move among the icons. Select an icon and press to access that function.

If there is a sub-menu, you can move between options using or , then press to

select that function. Use or to make adjustments. Press to save.

3. Press to move backwards through the sub-menus and exit from the OSD.

4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental

adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and allow

adjustments to the OSD.

5. Enables DDC/CI by default. Use OSD Exit Key, press and hold the buttons for 10

seconds to disable/enable DDC/CI function. The words " DDC/CI

Disable/DDC/CI/Enable" shows on the screen.

6. The ENERGY STAR option resets all user settings to default values so that the monitor can

meet the requirements of Energy Star.

Chapter 2 Explore your monitor 2-3

Table 2-3 OSD functions

OSD Icon on

Main Menu Submenu Description

Controls and

Adjustments

Monitor Controls

Brightness Adjusts overall screen brightness

Contrast

Adjusts difference between light and dark

areas.

Advanced Settings

Dynamic Contrast

Enable dynamic contrast ratio.

 Off

 On

Over Drive



Off

 Normal

 Extreme

Color Mode

Adjusts intensity of red, green, and blue.

 sRGB

 DCI-P3

 BT.709

 Neutral

 Warm

 Cool

 Custom…

Red: Increases or decreases the saturation of

‘red’ in the image.

Green: Increases or decreases the saturation

of ‘green’ in the image.

Blue: Increases or decreases the saturation of

‘blue’ in the image.

Scenario Modes



Panel Native

 Image Creation

 Digital Cinema

 Video Creation

Aspect Ratio

Selects type of scaled image.

 Full Screen: Expand image to full screen.

 Original AR: Ratio with input signal.

Port Setting

Input Signal

This monitor can accept video signals through

three different connectors. Select digital among

OSD controls when you use HDMI/DP/USB-

C connector.

 HDMI

 Display Port

 Thunderbolt™

USB Charging



Off

 On

Smart Power 

Off

 On

eKVM



Off

 On

DP Select



DP1.2

 DP1.4

HDMI select



HDMI1.4 (2K 60Hz)

 HDMI 2.0 (4K 60Hz)

 HDMI 2.0 (5K 30Hz)

2-4 P40w-20 Curved Panel Monitor User’s Guide

OSD Icon on

Main Menu Submenu Description Controls and

Adjustments

Ethernet

USB-B Port



Off

 On

Thunderbolt Port



Off

 On

vPro



Off

 On

PIP/PBP

True Split



Off

 On

PIP/PBP PIP/PBP/Off

Swap

Swap input source of PIP/PBP

(only active after PxP On)

PBP Source

Left/Right

(only active after PBP On)

PIP Source

Background/Foreground/Position

(only active after PIP On)

Audio Source Left (background)/Right (Foreground)

Menu Setting

Language

Select OSD Language.

Note: The language chosen only affects the

language of the OSD. It has no effect on any

software running on the computer.

Menu Time Out

Sets the length of time the OSD will remain

active after the last time a button is pressed.

Menu Horizontal Changes the horizontal position of the OSD

Menu Vertical Changes the vertical position of the OSD

Transparency Choose the transparency of OSD

Factory Reset

Resets monitor to the original factory settings.

 Yes

 No

The ENERGY STAR Logo means resets all user

settings to default values so that the monitor

can meet the requirements of Energy Star.

Exit / Exit OSD menu.

*The use of Extreme Mode (response time) may result in reduced display quality when fast moving video graphics

are displayed.

Users should check Extreme Mode (response time) to verify if it is compatible with any applications they would like

to use it with.

Chapter 2 Explore your monitor 2-5

Maximum resolutions

The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer

documentation for details on how to change display modes.

The image size, position and shape might change when the display mode changes. This is normal

and the image can be readjusted using automatic image setup and the image controls.

Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel

technology is inherently flicker-free.

Note: If your system has previously been used with a CRT monitor and is currently configured to a

display mode outside the range of this monitor, you may need to re-attach the CRT monitor

temporarily until you have re-configured the system; preferably to 5120x2160@ 60Hz, which is the

Native Resolution Display mode.

The display modes shown below have been optimized at the factory.

Table 2-5. Factory set display modes

Addressability

Refresh rate

640x480

60Hz

720x400

70Hz

800x600

60Hz

1024x768

60Hz

1280x720

60Hz

1280x800

60Hz

1280x1024

60Hz

1440x900

60Hz

1600x900

60Hz

1680x1050

60Hz

1920x1080

60Hz

1920x1200

60Hz

2560x1080

60Hz

2560x1440

60Hz

3840x2160

60Hz *Note1

4096x2160

60Hz

5120x2160

30Hz

5120x2160

60Hz *Note

5120x2160

75Hz

*Note1: 3840x2160@ 60Hz is HDMI 2.0 native resolution.

*Note2: 5120x2160@ 60Hz is DisplayPort 1.4 (DP 1.4) native resolution.

Image rotation

Before rotating the monitor, you should set-up your computer to rotate the image. Rotating

the image may require special rotation software or you may find that your computer is

preloaded with video graphic drivers that allows image rotation. Check the Graphic

Properties setting on your computer to see if this feature is available. Try these steps to check

if image rotation is available on your computer.

1.Right-click on the desktop and click Properties.

2. Select the Settings tab and click Advanced.

3. If you have ATI, select the Rotation tab and set the preferred rotation. If you have nVidia,

click the nVidia tab, in the left-hand column select NV Rotate, and then select the preferred

rotation. If you have Intel, select the Intel graphics tab, click Graphic Properties, select the

Rotation tab, and then set the preferred rotation.

Check with the manufacturer of your computer to see if graphic drivers with image rotation

can be downloaded from their support website.

2-6 P40w-20 Curved Panel Monitor User’s Guide

Driver (optional)

Installing the monitor driver in Windows 10

To use the Plug and Play feature in Microsoft Windows 10, do the following:

1. Turn off the computer and all attached devices.

2. Ensure that the monitor is connected correctly.

3. Turn on the monitor and then turn on the computer. Allow your computer to boot into

Windows 10 operating system.

4. From the Lenovo website http://support.lenovo.com/docs/ P40w_20, find the

corresponding monitor driver and download it to a PC to which this monitor is connected

(such as a desktop).

5. On the Desktop, move mouse to bottom-left corner of screen, right-click choose Control

Panel, then double click the icon of Hardware and Sound, and then click Display.

6. Click the Change the display settings tab.

7. Click the Advanced Settings button.

8. Click the Monitor tab.

9. Click the Properties button.

10. Click the Driver tab.

11. Click Update Driver, then click Browse the computer to find the driver program.

12. Select “Let me pick from a list of device drivers on my computer”.

13. Click the Have Disk button. By clicking the Browse button, browse and point to

the following path:

X:\Monitor Drivers\Windows 10

(where X indicates "the folder in which the downloaded driver is located" (such as a

desktop)

14. Select the “P40w-20.inf” file and click the Open button. Click the OK button.

15. In the new window, select Lenovo P40w-20 and click Next.

16. After the installation is complete, delete all downloaded files and close all windows.

17. Restart the system. The system will automatically select the maximum refresh

rate and corresponding Colour Matching Profiles.

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality.

Lenovo recommends using either 5120 x 2160 at a refresh rate of 60 Hz, or 640 x 480 at a

refresh rate of 60 Hz.

Chapter 2 Explore your monitor 2-7

Understanding power management

Power management is invoked when the computer recognizes that you have not using your

mouse or keyboard for a user-definable period. There are several states as described in the table

below.

For optimal performance, switch off your monitor at the end of each working day, or whenever you

expect to leave it unused for long periods during the day.

Table 2-7. Power indicator

State Power Indicator Screen Restoring Operation Compliance

On Steady white Normal

Standby/

Suspend

Steady white Blank

Press a key or move the mouse.

There may be a slight delay reappears.

Note: Standby also occurs if there is no

image output to the monitor.

ENERGY

STAR

Off Off Off

Press power key to switch on.

There may be a slight delay before the

image reappears.

ENERGY

STAR

Energy Star Power consumption

Pon 52.67W

ETEC 166 kWh

** Maximum power consumption with max luminance.

This document is informational only and reflects laboratory performance. Your product may

perform differently, depending on the software, components and peripherals you ordered and

shall have no obligation to update such information. Accordingly, the customer should not rely

upon this information in making decisions about electrical tolerances or otherwise. No warranty

as to accuracy or completeness is expressed or implied.

Caring for your monitor

Be sure to turn off the power before you perform any maintenance on the monitor.

Do not:

 Apply water or liquid directly to your monitor.

 Use solvents or abrasives.

 Use flammable cleaning materials to clean your monitor or any other electrical equipment.

 Touch the screen area of your monitor with sharp or abrasive items. This type of contact may

cause permanent damage to your screen.

 Use any cleaner which contains an anti-static solution or similar additives. This may harm the

coating of the screen area.

Do:

 Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen.

 Remove grease or finger marks with a damp cloth and a little mild detergent.

2-8 P40w-20 Curved Panel Monitor User’s Guide

Detaching the monitor stand

1.Place the monitor face down in the original packing.

2. Push up the release button of the stand and remove the stand from monitor.

Wall Mounting (Optional)

Refer to the instructions that come with the VESA compatible base mounting kit.

1. Place the monitor face down in the original packing.

2. Remove the stand.

3. Attach the mounting bracket from the wall mounting kit to the monitor.

4. Mount the monitor on the wall by following the instructions that come with the base

mounting kit.

NOTE: For use only with UL and GS Listed Wall Mount Bracket with minimum

weight/load bearing capacity of 12.0 kg. In order to fulfil TCO Certification for this wall

mounting option, shielded power cable is mandatory to be used.

Chapter 3 Troubleshooting 3-1

Chapter 3. Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before

calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-1. Troubleshooting

Problem Possible cause Suggested action Reference

The words” Out

of Range” are

shown on the

screen, and the

power indicator

flashing white.

The system is set

to a display mode

which is not

supported by the

monitor.

 If you are replacing an old

monitor, reconnect it and adjust

the display mode to within the

specified range for your new

monitor.

 If using a Windows system,

restart the system in safe mode,

then select a supported display

mode for your computer.

 If these options do not work,

contact the Customer Support

Centre.

“Maximum resolutions”

on page 2-5

The image quality

is unacceptable.

The video signal

cable is not

connected with the

monitor or system

completely.

Be sure the signal cable is firmly

plugged into the system and

monitor.

“Connecting and turning

on your monitor” on

page 1-3

The image quality

is unacceptable.

The color settings

may be incorrect.

Select another colour setting from

the OSD menu.

“Explore your monitor ”

on page 2-1

The power

indicator is not lit

and there is no

image.

 The monitor’s

power switch is

not switched on.

 The power cord

is loose or

disconnected.

 There is no

power at the

outlet.

 Be sure the power cord is

connected properly.

 Be sure the outlet has power.

 Power on the monitor.

 Try using another power cord.

 Try using another electrical

outlet.

“Connecting and turning

on your monitor”

on page 1-3

3-2 P40w-20 Curved Panel Monitor User’s Guide

Table 3-1. Troubleshooting(continued)

Problem Possible cause Suggested action Reference

Screen is blank and

power indicator is

steady amber or

flashing white

The monitor is in

Standby/Suspend

mode

 Press any key on the

keyboard or move the

mouse to restore operation.

 Check the Power options

settings on your computer.

“Understanding power

management” on page

2-7

The power indicator

is white, but there is

no image.

The video signal cable

is loose or

disconnected from the

system or monitor.

Be sure the video cable is

connected with the system

properly.

“Connecting and turning

on your monitor” on

page 1-3

The monitor

brightness and

contrast are at the

lowest setting.

Adjust the brightness and

contrast setting on the OSD

menu.

“Explore your monitor ”

on page 2-1

One or more of the

pixels appear

discoloured

This is a characteristic

of the LCD

technology and is not

an LCD defect.

If there are more than five

pixels missing, contact the

Customer Support Centre.

Appendix C, “Service

and support ” on page

C-1

 Fuzzy lines in text

or a blurry image.

 Horizontal or

vertical lines

through the image.

 Your system

Display Properties

setting have not

been optimized.

Adjust the resolution settings

on your system to match the

native resolution for this

monitor:

5120 x 2160 at 60 Hz.

“Maximum resolutions”

on page 2-5

 Your system

Display Properties

setting have not

been optimized.

When working in the native

resolution, you may find

additional improvements by

adjusting the Dots Per Inch

(DPI) setting on your system.

See the Advanced section

of your system’s display

properties.

Some of the Wireless

mouses can not work

for eKVM in MacOS

Some multifunction

mouse execute extra

keypad action when

pressing eKVM

hotkey in MacOS,

which causes this

function can not be

active.

Change to wired USB mouse,

or non-multifunction mouse.

Page 1-13 “eKVM & KVM”

Windows system

response to the right-

click action when

clicking left button of

mouse after executing

eKVM

It is Windows system

limitation.

Click right button in

Windows when the problem

happens, it will recovery

after that.

Page 1-13 “eKVM & KVM”

Screen is blank and

power indicator is

steady amber or

flashing white

The PC can not

support DP 1.4 if you

connect DP port (or

Thunderbolt) port, or

can not support

HDMI 2.0 if you

connect HDMI port.

Change DP version from 1.4

to 1.2 in OSD if connecting

DP (or Thunderbolt) port;

Change HDMI version from

2.0 to 1.4 in OSD if

connecting HDMI port.

“OSD control” on page

2-2

A-1 P40w-20 Curved Panel Monitor User’s Guide

Appendix A. Important safety information

Safety information

General Safety guidelines

For tips to help you use your computer safety, go to:

http://www.lenovo.com/safety

Before installing this product, read the Safety Information.

This equipment is not suitable for use in locations where children are likely to be present, avoid hurting your

child when machine falling down.

Appendix A Important safety information A-2

Maintenance

Important Safety Information

The power cord is designed for use with your monitor. To use a different cord, use only a power source and

connection compatible with this monitor.

WARNING: Always connect your monitor, the computer, and other equipment to a grounded (earthed) power

outlet. To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding

feature. The grounding plug is an important safety feature.

WARNING: For your safety, be sure that the grounded power outlet you plug the power cord into is easily

accessible to the operator and located as close to the equipment as possible. To disconnect power from the

equipment, unplug the power cord from the power outlet by grasping the plug firmly. Never pull on the cord.

CAUTION: To protect your monitor, as well as your computer, connect all power cords for your computer

and its peripheral devices (such as a monitor, printer, or scanner) to a surge protection device such as a power

strip with surge protection or uninterruptible power supply (UPS). Not all power strips provide surge

protection; the power strips must be specifically labelled as having this ability. Use a power strip whose

manufacturer offers a damage replacement policy, so you can replace your equipment if surge protection fails.

CAUTION: A certified power supply cord has to be used with this equipment. The relevant national installation

and/or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl

chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm² or H05VVH2-F2 3G 0.75mm²) shall

be used. An alternative flexible cord is synthetic rubber.

Safety Precautions

■Use only a power source and connection compatible with this monitor, as indicated on the label/back plate

of the monitor.

■Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the

electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the

rating of the power cord. Look on the power label to determine the ampere rating (Amps or A) for each device.

■ Install your monitor near a power outlet that you can easily reach. Disconnect the monitor by grasping the plug

firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.

■ Do not allow anything to rest on the power cord. Do not walk on the cord.

■ While using VESA mount application, the AC Inlet must face to down side. Do not face any other position.

Maintenance Guidelines

To enhance the performance and extend the life of your monitor:

■ Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating

properly or has been dropped or damaged, contact your Lenovo authorized dealer, reseller, or service provider.

■ Adjust only those controls that are described in the operating instructions.

■ Turn your monitor off when not in use. You can substantially increase the life expectancy of the monitor by using a

screen saver program and turning off the monitor when not in use.

■ Keep your monitor in a well-ventilated area, away from excessive light, heat, or moisture.

■ Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or covered.

Never push objects of any kind into cabinet slots or other openings.

■ Unplug the monitor from the power outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.

■ Do not drop the monitor or place it on an unstable surface.

■ When removing the monitor base, you must lay the monitor face down on a soft area to prevent it from getting

scratched, defaced, or broken.

Cleaning the Monitor

The monitor is a high-quality optical device that requires special care when cleaning. To clean the monitor, follow

these steps:

1. Turn off the computer and the monitor.

2. Unplug your monitor from the power outlet before cleaning.

CAUTION: Do not use benzene, thinner, ammonia, or any volatile substance to clean the monitor screen or cabinet.

These chemicals may damage the monitor. Do not use liquid or aerosol cleaners. Never use water to clean an LCD

screen.

3. Wipe the screen with a dry, soft, clean cloth. If the screen requires additional cleaning, use an antistatic screen

cleaner.

4. Dust the monitor housing. Use a damp cloth to clean the cabinet. If the cabinet requires additional cleaning, use a

clean cloth dampened with isopropyl alcohol.

5. Plug in the monitor.

6. Turn on the monitor and the computer.

B-1 P40w-20 Curved Panel Monitor User’s Guide

Appendix B. Comfort and accessibility

This section will give you information on adjusting and using your monitor.

Good ergonomic practice is important to get the most from your personal computer

and to avoid discomfort. Arrange your workplace and the equipment you use to suit

your individual needs and the kind of work that you perform. In addition, use

healthy work habits to maximize your performance and comfort while using your

computer.

Arranging your work area

Use a work surface of appropriate height and available working area to allow you to

work in comfort.

Organize you work area to match the way you use materials and equipment. Keep

your work area clean and clear for the materials that you typically use and place the

items that you use most frequently, such as the computer mouse or telephone, within

the easiest reach.

Equipment layout and setup play a large role in your working posture. The

following topics describe how to optimize equipment setup to achieve and maintain

good working posture.

Positioning and viewing your monitor

Position and adjust your computer monitor for comfortable viewing by considering

the following items:

 Viewing distance: Optimal viewing distances for monitors range from

approximately 510mm to 760mm (20 in to 30 in) and can vary depending on

ambient light and time of day. You can achieve different viewing distances by

repositioning your monitor or by modifying your posture or chair position. Use a

viewing distance that is most comfortable for you.

 Monitor height: Position the monitor so your head and neck are in a comfortable

and neutral (vertical, or upright) position. If your monitor does not have height

adjustments, you might have to place books or other sturdy objects under the base

of the monitor to achieve the desired height. A general guideline is to position the

monitor such that the top of the screen is at or slightly below your eye-height

when you are comfortably seated. However, be sure to optimize your monitor

height so the line of site between your eyes and the centre of the monitor suits

your preferences for visual distance and comfortable viewing when your eye

muscles are in a relaxed stated.

 Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen

content and to accommodate your preferred head and neck posture.

 General location: Position your monitor to avoid glare or reflections on the screen

from overhead lighting or nearby windows.

The following are some other tips for comfortable viewing of your monitor:

 Use adequate lighting for the type of work you are performing.

 Use the monitor brightness, contrast, and image adjustment controls, if equipped,

to optimize the image on your screen to meet your visual preferences.

 Keep your monitor screen clean so you can focus on the screen’s contents.

Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to

periodically look away from your monitor screen and focus on a far object to allow

your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,

consult a vision care specialist for advice.

Appendix B Comfort and accessibility B-2

Positioning your monitor

Prolong exposure to computer screens may cause temporary visual fatigue. Factors

including working environment, working habit and posture, screen flicker and blue light

contribute to this condition. To minimize visual fatigue certain adjustments can be made on

the work stations or using suitable computer screens with features that alleviate eye strain.

Environment

Visual fatigue is affected by the working environment. Glare reductions and appropriate

lighting situations help minimize this condition.

 Glare reduction

Glare can be reduced by

a) Changing position of any light source that is causing the glare.

b) Fitting the light sources with appropriate diffusers or lampshade.

c) Using curtains or blind on windows to minimize glare from direct sunlight.

d) Adjusting monitor position to be perpendicular to the source of light or windows.

e) Using an anti-glare screen - ThinkVision monitors have anti-glare surface treatment that

scatters light for a reflection-free work usage.

 Lighting

Adequate lighting is necessary to avoid glare and eye fatigue. Excessive or insufficient

lighting makes the display on screen harder to see. Generally, lighting level should not

exceed 750 lux and levels ranging from 300 to 500 lux are most appropriate for computer

desk work. Recommended lighting arrangement includes positioning work stations away

from direct sunlight or using overhead lighting with baffles or louvers that reduces glare.

B-3 P40w-20 Curved Panel Monitor User’s Guide

Tips for healthy work habits

Long exposures to computer screens may cause eye strain. Symptoms include headache,

burning eyes, blurred vision and discomfort. To minimize eye strain, computer users can

adjust working habits to let their eyes relax and recover.

 Break Times

Computer users should take some time away from the screen especially if working for

prolong hours. Generally, it is recommended to take short breaks (5 – 15 mins) after 1 –2

hours of continuous computer works. Taking short and frequent breaks is more advised

than longer breaks.

 Looking at Distant Objects

Users often blink less when in front of monitor screen. To minimize eye strain and dryness,

users should rest the eye periodically by focusing on objects that are far away.

 Eye and Neck Exercises

Certain exercise reduces eye strain and prevent early onset of musculo-skeletal disorders. It

is recommended to repeat these exercises often. However, should symptoms persists it is

recommended to consult a physician.

Exercises for the eye:

1. Alternate looking up and looking down while keeping the body and head upright.

2. Slowly roll your eyes to look to the left and right.

3. Roll eyes to look at objects on the upper right corner and then on lower right. Do same

thing to look at objects on the upper left and lower left.

Exercises for the neck:

1. Relax arm at the side. Bend head forward to slightly stretch the neck. Hold for 5 seconds.

2. Relax arm at the side. Turn head to the right. Hold for 5 seconds. Then turn head to the

left.

3. Relax arm at the side. Swing head to the left. Hold for 5 seconds. Then swing head to the

right.

Working Posture

Appropriate working position helps minimize eye discomfort. Seating position and ideal

placement of monitor are essential for a comfortable working experience.

 Seating Position

Placing the monitor too far or too close may lead to eye strain. Far viewing distance causes

users to lean forward to see small texts, which strain the eyes and torso. Close viewing

distance, on the other hand, strains the eye resulting from exerting more effort to focus and

also causes the user to sit in awkward body posture (i.e. tilting the head, typing with

outstretched arms, etc.)

Recommended viewing distance between the eye and the monitor screen is 1.5 x the diagonal

of the screen. Solutions in meeting this required distance in cramped office situations include

pulling desk away from wall or divider to make room for monitor, using flat panel or compact

displays placing the monitor in the desk corner, or placing the keyboard in an adjustable

drawer to create a deeper working surface.

Appendix B Comfort and accessibility B-4

ThinkVision monitors are design to maximize work space (e.g. having thin profiles,

compatible for ThinkCentre Tiny back mount, practical cable management, etc).

 Viewing Angle

Neck fatigue and pain may result from prolong turning of the head to see objects on the monitor

screen. To minimize this, position the monitor directly in front so the head, neck and torso face

forward to the screen. It is recommended that monitor should not be more than 35 degrees to the

right or left of the head.

Monitors should also not be placed too high or too low as this contributes to awkward posture which

results to muscle fatigue.

Reduce Flicker

Monitor flickers refer to repeated changes in monitor light intensity. It is caused by several factors

including but not limited to voltage fluctuations. Reducing flicker minimizes eye strain and

headaches. ThinkVision monitors allow users to use high frequency display modes that can

effectively reduce flicker.

Low Blue Light

Concerns on blue light affecting eye health have risen over the years. Blue light have wavelength

between 300 nm to 500 nm. The monitors under default setting mode reduce blue light emissions.

The monitors achieve the requirement of Low blue Light (Hardware Solution).

Accessibility information

Lenovo is committed to providing greater access to information and technology to

people with disabilities. With assistive technologies, users can access information in

the way most appropriate to their disability. Some of these technologies are already

provided in your operating system; others can be purchased through vendors or

accessed at:

https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php

C-1 P40w-20 Curved Panel Monitor User’s Guide

Appendix C. Service and support

The following information describes the technical support that is available for your product,

during the warranty period or throughout the life of the product. Refer to your Lenovo Statement

of Limited Warranty for a fully explanation of Lenovo warranty terms.

Accessories and content. Go to:

http://www.lenovo.com/support

Online technical support

Online technical support is available during the life of your product through the Lenovo Support

Web site at http://www.lenovo.com/ support

Product replacement assistance or exchange of defective components also is available during the

warranty period, assistance for replacement or exchange of defective components is available. In

addition, if your option is installed in a Lenovo computer, you might be entitled to service at your

location. Your technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be withdrawn

or made available for a fee, at Lenovo’s discretion, 90 days after the option has been withdrawn

from marketing, Additional support offerings, including step-by-step installation assistance, are

available for a nominal fee.

To assist the technical support representative, have available as much of the following

information as possible:

 Option name

 Option number

 Proof of purchase

 Computer manufacturer, model, serial number, and manual

 Exact wording of the error message (if any)

 Description of the problem

 Hardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want

to walk you through the problem during the call.

Worldwide telephone list

Phone numbers are subject to change without notice. For the most current phone Numbers,

go to http://www.lenovo.com/support/phone

Country or Region Telephone Number

Argentina 0800-666-0011 (Spanish, English)

Australia 1-800-041-267 (English )

Austria 0810-100-654 (local phone) (German)

Belgium Warrant service and support: 02-339-36-11 (Dutch, French)

Bolivia 0800-10-0189 ( Spanish)

Brazil Calls made from within the Sao Paulo region: 11-3889-8986

Calls made from outside the Sao Paulo region: 0800-701-4815

(Portuguese)

Brunei Darussalam 800-1111 (English)

Canada 1-800-565-3344 (English, French)

Chile 800-361-213(Spanish )

Appendix C Service and support C-2

Country or Region Telephone Number

China Technical Support Line: 400-100-6000 (Mandarin)

China

(Hong Kong S.A.R.)

(852) 3516-8977

(Cantonese, English, Mandarin)

China

(Macau S.A.R.)

0800-807 / (852) 3071-3559

(Cantonese, English, Mandarin)

Colombia 1-800-912-3021 (Spanish)

Costa Rica 0-800-011-1029( Spanish )

Croatia 385-1-3033-120(Croatian)

Cyprus 800-92537(Greek)

Czech Republic 800-353-637(Czech)

Denmark Warranty service and support: 7010-5150 (Danish)

Dominican

Republic 1-866-434-2080(Spanish )

Ecuador 1-800-426911 (OPCION 4) (Spanish )

Egypt Primary: 0800-0000-850

Secondary:0800-0000-744

(Arabic, English)

El Salvador 800-6264 (Spanish)

Estonia 372-66-0-800

(Estonian, Russian, English)

Finland Warranty service and support: +358-800-1-4260(Finnish)

France Warranty service and support (hardware): 0810-631-213(French)

Germany Warranty service and support: 0800-500-4618 (toll-free)(German)

Greece Lenovo Business Partner (Greek)

Guatemala Dial 999-9190, wait for operator, and request to reach 877-404-9661

(Spanish)

Honduras Dial 800-0123(Spanish)

Hungary +36-13-825-716

(English, Hungarian)

India Primary: 1800-419-4666 (Tata)

Secondary: 1800-3000-8465 (Reliance)

Email: commercialts@lenovo.com

(English and Hindi)

Indonesia 1-803-442-425

62 213-002-1090 (Standard Charges Apply)

(English, Bahasa Indonesia)

Ireland Warranty service and support: 01-881-1444 (English)

Israel Givat Shmuel Service and Center: +972-3-531-3900

C-3 P40w-20 Curved Panel Monitor User’s Guide

Country or Region Telephone Number

(Hebrew, English)

Italy Warranty service and support: +39-800-820094 (Italian)

Japan 0120-000-817

(Japanese, English)

Kazakhstan 77-273-231-427(Standard charges Apply) (Russian , English)

Korea 080-513-0880 (Collect Call)

02-3483-2829 (Toll Call) (Korean)

Latvia 371-6707-360(Latvian, Russian, English)

Lithuania 370 5278 6602(Italian, Russian, English )

Luxembourg ThinkServer and ThinkStation: 352-360-385-343 ThinkCentre and

ThinkPad: 352-360-385-222 (French)

Malaysia 1-800-88-0013

03-7724-8023 (Standard Charges Apply) (English)

Malta 356-21-445-566(English, Italian, Maltese Arabic)

Mexico 001-866-434-2080(Spanish)

Netherlands 020-513-3939 (Dutch)

New Zealand 0508-770-506 (English )

Nicaragua 001-800-220-2282 (Spanish)

Norway 8152-1550(Norwegian)

Panama Lenovo Customer Support Center: 001-866-434(Toll-Free)(Spanish)

Peru 0-800-50-866 (OPCION 2) (Spanish)

Philippines 1-800-8908-6454 (GLOBE subscribers)

1-800-1441-0719 (PLDT subscribers) (Tagalog, English)

Poland Laptops and tablets branded with logo Think: 48-22-273-9777

ThinkStation and ThinkServer: 48-22-878-6999

(Polish, English )

Portugal 808-225-115 (Standard Charges Apply) (Portuguese)

Romania 4-021-224-4015(Romanian)

Russia +7-499-705-6204

+7-495-240-8558

(Standard Charges Apply)(Russian)

Singapore 1-800-415-5529

6818-5315 (Standard Charges Apply)

(English, Mandarin, Bahasa Malaysia)

Slovakia ThinkStation and ThinkServer: 421-2-4954-5555

Slovenia 386-1-2005-60 (Slovenian)

Spain 34-917-147-833(Spanish)

Sri Lanka +9477-7357-123 (Sumathi Information systems) (English)

Appendix C Service and support C-4

Country or Region Telephone Number

Sweden Warranty service and support: 077-117-1040 (Swedish)

Switzerland Warranty service and support: 0800-55-54-54 (German, French, Italian)

Taiwan 0800-000-702 (Mandarin)

Thailand 001-800-4415-734

(+662) 787-3067 (Standard Charges Apply)(Thai, English)

Turkey 444-04-26 (Turkish)

United Kingdom Standard warranty support: 03705-500-900 ( local rate) Standard

warranty support: 08705-500-900(English)

United States 1-800-426-7378 (English)

Uruguay 000-411-005-6649 (Spanish)

Venezuela 0-800-100-2011 (Spanish)

Vietnam 120-11072 (Toll Free)

84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English)

Service information

Customer responsibilities

The warranty does not apply to a product which has been damaged due to accident, misuse,

abuse, improper installation, usage not in accordance with product specifications and

instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.

The following are examples of misuse or abuse and not covered by warranty:

 Images burned on to the screen of a CRT monitor. Burned image is preventable by utilizing a

moving screen saver or power management.

 Physical damage to covers, bezel, base and cables.

 Scratches or punctures on monitor screens.

Getting further help

If you still can’t solve your problem, please contact the Customer Support Centre. For more

information on contacting the Customer Support Centre, please see Appendix C, “Service and

support ” on page C-1.

Service parts

The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the

customer warranty. Parts are for service use only. The table below shows information for model

61C1-GAR6-WW.

Table C-4. List of service parts

FRU (Field

Replaceable Unit)

Part number

Description

Colour

Machine Type

Model (MTM)

5D11C71800

P40w-20 - 40 inch FRU Monitor (HDMI)

Raven Black

61C1-GAR6-WW

5C11C71807

P40w-20 TBT4 40G active cable 1.5m

Raven Black

61C1-GAR6-WW

5C11D00680

P40w-20 TBT4 40G passive cable 0.8m

Raven Black

61C1-GAR6-WW

5C11C71803

P40w-20 USB 3.0 B-A cable 1.8m

Raven Black

61C1-GAR6-WW

5C11C71804

P40w-20 DP 1.4 cable 1.8m

Raven Black

61C1-GAR6-WW

5C11C71805

P40w-20 HDMI 2.0 cable 1.8m

Raven Black

61C1-GAR6-WW

5SE1C71802

P40w-20 - FRU Stand and Base

Raven Black

61C1-GAR6-WW

D-1 P40w-20 Curved Panel Monitor User’s Guide

Appendix D. Compliance information

Recycling information

Lenovo encourage owners of information technology (IT) equipment to responsibly recycle

their equipment when it is no longer needed. Lenovo offers a variety of programs and

services to assist equipment owners in recycling their IT products. For information on

recycling Lenovo products, go to:

www.lenovo.com/recycling

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is

the property of the company, you must do so in accordance with the Law for Promotion of

Effective Utilization of Resources. Computers and monitors are categorized as industrial

waste and should be properly disposed of by an industrial waste disposal contractor

certified by a local government. In accordance with the Law for Promotion of Effective

Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling

Services, for the collecting, reuse, and recycling of disused computers and monitors. For

details, visit the Lenovo Web site at

https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/. Pursuant to the Law for

Promotion of Effective Utilization of Resources, the collecting and recycling of home-used

computers and monitors by the manufacturer was begun in October 1, 2003. This service is

provided free of charge for home-used computers sold after October 1, 2003. For details,

visit the Lenovo Web site at

https://www.lenovo.com/jp/ja/services_warranty/recycle/personal/.

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy

metals or other environmental sensitive substances. To properly dispose of disused

components, such as a printed circuit board or drive, use the methods described above for

collecting and recycling a disused computer or monitor.

Appendix D Compliance information D-2

Turkish statement of compliance

The Lenovo product meets the requirements of the Republic of Turkey Directive on the

Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment

(EEE).

Lenovo and the Lenovo logo are trademarks of Lenovo in the United States, other countries,

or both.

Ukraine RoHS

India RoHS

RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.

Power cords and power adapters

Use only the power cords and power adapters supplied by the product manufacturer. Do not use

the ac power cord for other devices.

D-3 P40w-20 Curved Panel Monitor User’s Guide

TCO Certified

Appendix D Compliance information D-4

D-5 P40w-20 Curved Panel Monitor User’s Guide

Energy Star is an energy saving program for consumer electronics led by the U.S.

government. It was launched in 1992 by EPA and DOE to reduce energy consumption and

greenhouse gas emissions. Energy Star logo is a symbol of energy conservation and

environmental protection. It improves the concept of energy efficiency of consumers and

manufacturers, and effectively guides the market.

The regulation of Energy Star improves energy efficiency and reduces air pollution by

using more energy-efficient equipment in homes, offices and factories. One way to achieve

this goal is to use management to reduce energy consumption when products are not in

use.

The default settings for monitors conform to Energy Star certification. Any changes by

users for more features and functionalities may increase power consumption, which will

exceed the limitation of Energy Star’s standard. If the user changes the options related to

energy efficiency when using, such as brightness, color mode, etc., select All Reset Factory

or choose the Energy Star option, the power consumption will be restored to the energy

efficiency with Energy Star standard.

For more information, please refer to (www.energystar.gov/products). All products of

Energy Star will be posted online and can be accessed directly by governments, public

institutions and consumers.

Appendix E Notices and trademarks E-1

Appendix E. Notices and trademarks

Lenovo may not offer the products, services, or features discussed in this document in all

countries. Consult your local Lenovo representative for information on the products and

services currently available in your area. Any reference to a Lenovo product, program, or

service is not intended to state or imply that only that Lenovo product, program, or service

may be used. Any functionally equivalent product, program, or service that does not infringe

any Lenovo intellectual property right may be used instead. However, it is the user’s

responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter

described in this document. The furnishing of this document does not give you any

license to these patents. You can send license inquiries, in writing to:

Lenovo (United States),inc.

1009 Think Place – Building One

Morrisville, NC 27560

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY

KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE

IMPLIED WARRANTIES OF NON-INFRINGEMENT,

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Some jurisdictions do not allow disclaimer of express or implied warranties in certain

transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are

periodically made to the information herein; these changes will be incorporated in new

editions of the publication. Lenovo may make improvements and/or changes in the

product(s) and/or the program(s) described in this publication at any time without notice.

The products described in this document are not intended for use in implantation or other life

support applications where malfunction may result in injury or death to persons. The

information contained in this document does not affect or change Lenovo product specifications

or warranties. Nothing in this document shall operate as an express or implied license or

indemnity under the intellectual property rights of Lenovo or third parties. All information

contained in this document was obtained from specific environments and presented as an

illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believe

appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only

and do not in any manner serve as an endorsement of those Web sites. The materials at those

Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at

your own risk.

Any performance data contained herein was determined in a controlled environment.

Therefore, the result obtained in other operating environments may vary significantly. Some

measurements may have been made on development-level systems and there is no guarantee

that these measurements

will be the same on generally available systems. Furthermore, some measurements

may have been estimated through extrapolation. Actual results may vary. Users of this

document should verify the applicable data for their specific environment.

E-2 P40w-20 Curved Panel Monitor User’s Guide

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo

The Lenovo logo

ThinkCentre

ThinkPad

ThinkVision

Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies.

Other company, product, or service names may be trademarks or service marks of others.

Table of Contents

Lenovo P40w-20 User Manual

Related Manuals