Safety information
- General Safety guidelines
- TCO Certified
Chapter 1. Getting started
Chapter 2. Adjusting and using your monitor
Chapter 3. Reference information
Appendix A. Service and Support
Appendix B. Notices

Lenovo Q24I-1L User Manual

Displayed below is the user manual for Q24I-1L by Lenovo which is a product in the Computer Monitors category. This manual has pages.

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Lenovo

Q24i-1L

User Guide

Product numbers

66C0-KAC3-WW

66C0-KCC3-WW

First Edition (September 2020)

LENOVO products, data, computer software, and services have been developed exclusively at private expense and are

sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use,

reproduction and disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant

a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in

Contract No. GS-35F-05925.

Contents ii

Contents

Safety information ��iii

General Safety guidelines ��iii

TCO Certified �� iv

Chapter 1� Getting started��1-1

Shipping contents �� 1-1

Notice for use �� 1-2

Product overview ��1-2

Adjusting the tilt ��1-2

Monitor controls��1-3

Cable lock slot��1-3

Setting up your monitor ��1-3

Connecting and turning on your monitor �� 1-3

Chapter 2� Adjusting and using your monitor��2-1

Comfort and accessibility ��2-1

Arranging your work area �� 2-1

Positioning your monitor ��2-1

Quick tips for healthy work habits �� 2-2

Adjusting your monitor image ��2-3

Using the direct access controls �� 2-3

Using the On-Screen Display (OSD) controls ��2-4

Selecting a supported display mode ��2-7

Understanding power management ��2-8

Power Manage ment Modes��2-8

Caring for your monitor ��2-9

Detaching the monitor base and stand ��2-9

Wall Mounting (Optional) ��2-9

Chapter 3� Reference information ��3-1

Monitor specifications ��3-1

Troubleshooting ��3-3

Manual image setup ��3-4

Manually installing the monitor driver ��3-5

Installing the monitor driver in Windows 7 ��3-5

Installing the monitor driver in Windows 10 ��3-6

Getting further help ��3-6

Service information ��3-7

Customer responsibilities �� 3-7

Appendix A� Service and Support ��A-1

Registering your option ��A-1

Online technical support ��A-1

Telephone technical support��A-1

Appendix B� Notices ��B-1

Recycling information �� B-2

Trademarks �� B-2

Power cords and power adapters �� B-3

Safety information iii

Safety information

General Safety guidelines

For tips to help you use your computer safely, go to:

http://www�lenovo�com/safety

Before installing this product, read the Safety Information�

DANGER

To avoid shock hazard:

• Do not remove the covers�

• Do not operate this product unless the stand is attached�

• Do not connect or disconnect this product during an electrical storm�

• The power cord plug must be connected to a properly wired and grounded power outlet�

• Any equipment to which this product will be attached must also be connected to properly

wired and grounded power outlets�

• To isolate the monitor from the electrical supply, you must remove the plug from the

power outlet� The power outlet should be easily accessible�

To take special precautions to avoid the introduction of hazards when operating, installing,

servicing, transporting or storing equipment, the necessary instructions shall be made available�

To reduce the risk of electric shock, do not perform any servicing other than that contained in

the operating instructions unless you are qualified to do so�

Handling:

• If your monitor weighs more than 18 kg (39�68 lb), it is recommended that it be moved or

lifted by two people�

Safety information iv

TCO Certified

A third-party certification according to ISO 14024

Say hello

to a more sustainable product

IT products are associated with a wide range of sustainability risks

throughout their life cycle. Human rights violations are common in the

factories. Harmful substances are used both in products and their

manufacture. Products can often have a short lifespan because of poor

ergonomics, low quality and when they are not able to be repaired or

upgraded.

This product is a better choice. It meets all the criteria in TCO Certified,

the world’s most comprehensive sustainability certification for IT

products. Thank you for making a responsible product choice, that help

drive progress towards a more sustainable future!

Criteria in TCO Certified have a life-cycle perspective and balance

environmental and social responsibility. Conformity is verified by

independent and approved verifiers that specialize in IT products, social

responsibility or other sustainability issues. Verification is done both

before and after the certificate is issued, covering the entire validity

period. The process also includes ensuring that corrective actions are

implemented in all cases of factory non-conformities. And last but not

least, to make sure that the certification and independent verification is

accurate, both TCO Certified and the verifiers are reviewed regularly.

Want to know more?

Read information about TCO Certified, full criteria documents, news and

updates at tcocertified.com. On the website you’ll also find our Product

Finder, which presents a complete, searchable listing of certified

products.

Toward sustainable IT products

Chapter 1� 1-1

Chapter 1� Getting started

This User’s Guide provides detailed operation instructions for the user� For quick instruction

overview, please see the Setup Poster for brief information�

Lenovo Q24i-1L supports Lenovo Display Control Center - Artery�

Shipping contents

The product package should include the following items:

• Information Flyer

• Flat Panel Monitor

• Adapter

• HDMI Cable

• VGA Cable (Optional)

• Base

• Stand

Chapter 1� 1-2

Notice for use

To set up your monitor, please see the illustrations below�

Note: Do not touch the monitor within the screen area� The screen area is glass and can be

damaged by rough handling or excessive pressure�

1� Place your monitor with the screen face down on a soft flat surface�

2� Align the stand assembly bracket to the monitor�

3� Insert the bracket towards monitor until it locks in place�

Note: “Remove the screws from base before detaching base and stand from the monitor�” on page 2-9�

Product overview

This section will provide information on adjusting monitor positions, setting user controls, and

using the cable lock slot�

Adjusting the tilt

Please see the illustration below for an example of the tilt range�

Chapter 1� 1-3

Monitor controls

The keypad controls on the panel frame are accesses to various functions�

For information on how to utilize these keypad controls, please see “Adjusting your monitor image”

on page 2-3�

Cable lock slot

Your monitor is equipped with a cable lock slot located on the rear of your monitor (in the lower position)�

Setting up your monitor

This section provides information on how to set up your monitor�

Connecting and turning on your monitor

Note: Be sure to read the “Safety information” on page iii before carrying out this procedure�

1� Power off your computer and all attached devices, then unplug the computer power cord�

Chapter 1� 1-4

2� Connect the cables according to below icon indication�

3� Connect one end of the HDMI cable to the monitor HDMI connector and the other end to the

computer�

HDMI

Note: Lenovo recommends that customers who require to use the HDMI input on their monitor purchase

the “Lenovo HDMI to HDMI Cable OB47070” www�lenovo�com/support/monitoraccessories�

4� Connect one end of the analog signal cable to the monitor VGA (Analog) connector and the

other end to the computer

Connecting and turning on your monitor

Chapter 1� 1-5

5� Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from

HDMI�

Note: Please be aware that excessive and/or extreme volume might damage your hearing

ability�

6� Insert the Adapter into the monitor, then plug the monitor power cord and the computer cord

into grounded electrical outlets�

Note: A certified power supply cord has to be used with this equipment� The relevant national

installation and or equipment regulations shall be considered� A certified power supply cord

not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation

H05VV-F 3G 0�75mm² or H05VVH2-F2 3G 0�75mm²) shall be used� Alternative a flexible

cord be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0�75mm2) shall

be used�

Adapter

Chapter 1� 1-6

7� Power on the monitor and the computer�

8� When you install the monitor driver, download the driver that corresponds to your monitor

model from the Lenovo website http://support�lenovo�com/docs/q24i_1l� Refer to the

“Manually installing the monitor driver” on page 3-5 section to install the driver�

Chapter 2� 2-1

Chapter 2� Adjusting and using your monitor

This section will give you information on adjusting and using your monitor�

Comfort and accessibility

Good ergonomic practice is important to get the most from your personal computer and to avoid

discomfort� Arrange your workplace and the equipment you use to suit your individual needs

and the kind of work that you perform� In addition, use healthy work habits to maximize your

performance and comfort while using your computer� For more detailed information on any of

these topics, visit the Healthy Computing Web site at: http://www�lenovo�com/healthycomputing/�

Arranging your work area

Use a work surface of appropriate height and available working area to allow you to work in

comfort�

Organize your work area to match the way you use materials and equipment� Keep your work

area clean and clear for the materials that you typically use and place the items that you use most

frequently, such as the computer mouse or telephone, within the easiest reach�

Equipment layout and setup play a large role in your working posture� The following topics

describe how to optimize equipment setup to achieve and maintain good working posture�

Positioning your monitor

Position and adjust your computer monitor for comfortable viewing by considering the following

items:

• Viewing distance: Recommemded viewing distance between the eye and the monitor screen

is 1�5 x the diagonal of the screen� Solutions in meeting this required distance in cramped

office situations include pulling desk away from wall or divider to make room for monitor,

using flat panel or compact displays placing the monitor in the desk comer, or placing the

keyboard in an adjustable drawer to create a deeper working surface�

1�5 times of sreen diagonal

• Monitor height: Position the monitor so your head and neck are in a comfortable and neutral

(vertical, or upright) position� If your monitor does not have height adjustments, you might

have to place books or other sturdy objects under the base of the monitor to achieve the

desired height� A general guideline is to position the monitor such that the top of the screen

is at or slightly below your eye-height when you are comfortably seated� However, be sure to

optimize your monitor height so the line of site between your eyes and the center the monitor

suits your preferences for visual distance and comfortable viewing when your eye muscles are

in a relaxed state�

Chapter 2� 2-2

• Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to

accommodate your preferred head and neck posture�

• General location: Position your monitor to avoid glare or reflections on the screen from

overhead lighting or nearby windows�

The following are some other tips for comfortable viewing of your monitor:

• Use adequate lighting for the type of work you are performing�

• Use the monitor brightness, contrast controls, if equipped to optimize the image on your

screen to meet your visual preferences�

• Keep your monitor screen clean so you can focus on the screen’s contents�

Any concentrated and sustained visual activity can be tiring for your eyes� Be sure to periodically

look away from your monitor screen and focus on a far object to allow your eye muscles to relax�

If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for

advice�

Quick tips for healthy work habits

The following information is a summary of some important factors to consider to help you remain

comfortable and productive while you use your computer�

• Good posture starts with equipment setup: The layout of your work area and the setup of

your computer equipment have a large effect on your posture while using your computer� Be

sure to optimize the position and orientation of your equipment by following the tips outlined

in “Arranging your work area” on page 2-1 so you can maintain a comfortable and productive

posture� Also, be sure to use the adjustment capabilities of your computer components and

office furniture to best suit your preferences now and as your preferences change over time�

• Minor changes in posture can help avoid discomfort: The longer you sit and work with

your computer, the more important it is to observe your working posture� Avoid assuming any

one posture for an extended period of time� Periodically make minor modifications in your

posture to help deter any discomforts that might arise� Make use of any adjustments that your

office furniture or equipment provide to accommodate changes in posture�

• Short, periodic breaks help ensure healthy computing: Because computing is primarily a

static activity, it is particularly important to take short breaks from your work� Periodically,

stand up from your work area, stretch, walk for a drink of water, or otherwise take a short

break from using your computer� A short break from work gives your body a welcome change

in posture and helps to ensure you remain comfortable and productive while you do work�

Chapter 2� 2-3

Adjusting your monitor image

This section describes the control features to adjust your monitor image�

Using the direct access controls

The direct access controls can be used when the On-Screen Display (OSD) is not displayed�

Icon Name Description

Input Source Switches the video input source�

Shift back to previous level when in OSD mode�

DDC-CI Press and hold for 10 seconds to enable or disable the

DDC-CI function�

Exit Exit and return to previous level�

Volume Increase or decrease the volume�

Increase/Up

Press to move lighting-indicator on main menu up from

active item to last one�

Press to increase current values on adjustment bar�

Brightness Direct access to Brightness adjustment�

Decrease/Down

Press to move lighting-indicator on main menu down from

active item to next one�

Press to decrease current values on adjustment bar�

To access OSD menu�

Press to confirm selection�

Press and hold for 10 seconds will lock menu/un-lock menu�

Enter Press to enter next level on main menu/sub menu status or

enter previous level on adjustment bar�

Note:

The Q24i-1L uses Natural Low Blue Light Technology that reduces harmful blue light to protect

human eyes�

Options while maintaining picture quality in 6500K color temperature� If you can’t make sure

the monitor already under Low Blue Light mode, Just do Reset action in the OSD item Factory

Default�

Chapter 2� 2-4

Using the On-Screen Display (OSD) controls

To adjust the settings, the user controls can be viewed through the OSD�

InputSignal: VGA

Q24i-1L 1920x1080

Brightness

Contrast

DCR

DisplayMode

Scaling

OverDrive

To use the controls:

1� Press to open the main OSD menu�

2� Use or to move among the icons� Select an icon and press to access the selected

function� If there is a sub-menu, you can move between options using or , then press to

select that function� Use or to make adjustments then press to save�

3� Press to move backwards through the sub-menus and exit from the OSD�

4� Press and hold for 10 seconds to lock the OSD� This will prevent accidental adjustments to the

OSD� Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD�

5� Enables DDC/CI by default� Use OSD Exit Key, Press and hold for 10 seconds to disable/

enable DDC/CI function� A message "DDC/CI disable" is shown on the screen�

Chapter 2� 2-5

Table 2-1. OSD functions

OSD Icon on

Main Menu Submenu Description Controls and

Adjustments

Basic image setting

Brightness Adjusts overall brightness

All input ports

Contrast Adjusts difference between light and dark areas

DCR

Enable dynamic contrast ratio�

Note:

1� Change this Setting will change power usage�

2� After the user selects and confirms the "CHANGE" option,

after adjusting any options, the Power Usage menu will no

longer appear;

3� After the user performs OSD reset, the Power Usage menu will

be displayed again as required�

DisplayMode

• Standard

• Game

• Web

• Movie

• Picture

Note:

1� Change this Setting will change power usage�

2� After the user selects and confirms the "CHANGE" option,

after adjusting any options, the Power Usage menu will no

longer appear;

3� After the user performs OSD reset, the Power Usage menu will

be displayed again as required�

Scaling

Selects type of scaled image�

• Full Screen: expand image to full screen�

• Original AR: same aspect ratio with input signal�

OverDrive

Respond time enhancement�

• Off

• Normal

• Extreme

Automatic To adjust the screen image automatic�

Only VGA

input port

Clock To adjust the width of the screen image�

Phase To adjust the delay time of data and clock�

HorizontalPosition To horizontally adjust the OSD position�

VerticalPosition To vertically adjust the OSD position�

Image color setting

Preset Mode

• Bluish

• Neutral

• Reddish

• sRGB All input ports

Custom

• Red

• Green

• Blue

Speaker setting

Volume To adjust the volume of speaker output�

Only HDMI

input port

Mute • Off

• On

Chapter 2� 2-6

Table 2-2. OSD functions

OSD Icon on

Main Menu Submenu Description Controls and

Adjustments

Input Source

VGA VGA input source VGA input port

HDMI HDMI input source HDMI input port

Menu setting

Information

Shows Model name,Refresh,Firmware,Serial Number�

Note: This screen offers information only, and (does) not allow

for setting changes�

All input ports

Language

Changes languages of menu�

Note: The selected language only affects the language of the OSD�

It has no effect on any software running on the computer�

Menu Horizontal Adjusts menu location�

Changes the horizontal position of the OSD�

Menu Vertical Adjusts menu location�

Changes the vertical position of the OSD�

Transparency To adjust the transparency of the screen image�

OSD Timeout To automatically turn off OSD after a preset period of time�

Reset All Settings

• Cancel

• Factory Reset

Reset monitor to the original settings�

Chapter 2� 2-7

Selecting a supported display mode

The display mode of the monitor uses is controlled by the computer� Therefore, refer to your

computer documentation on how to change display modes�

The image size, position and shape might be changed when the display mode changes� This is

normal and the image can be re-adjusted using automatic image setup and the image controls�

Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel

technology is inherently flicker-free�

Note: If your system has previously been used with a CRT monitor and is currently configured

to a display mode outside the range of this monitor, you may need to reattach the CRT monitor

temporarily until you have re-configured the system; preferably to 1920 x 1080 at 60 Hz, which

is a common display mode�

The display modes shown below have been optimized at the factory�

Table 2-2. Factory set display modes

Address ability Refresh rate

640 x 350 70 Hz

720 x 400 70 Hz

640 x 480 60 Hz,72 Hz, 75 Hz

800 x 600 60 Hz, 72 Hz, 75 Hz

1024 x 768 60 Hz, 70 Hz, 75 Hz

1152 x 864 75 Hz

1280 x 1024 60 Hz, 70 Hz, 75 Hz

1366 x 768 60 Hz

1440 x 900 60 Hz

1600 x 900 60 Hz

1680 x 1050 60 Hz

1920 x 1080 60 Hz, 75 Hz

480p 60 Hz

576p 50 Hz

720p 50 Hz, 60 Hz

1080p 50 Hz, 60 Hz

Chapter 2� 2-8

Understanding power management

Power management is invoked when the computer recognizes that you have not used your mouse

or keyboard for a user-definable period� There are several states as described in the table below�

For optimal performance, switch off your monitor at the end of each working day, or whenever

you expect to leave it unused for long periods during the day�

Table 2-3. Power indicator

State Power Indicator Screen Restoring Operation Compliance

On White Normal

Standby/Suspend Orange Blank

Press a key or move the

mouse

There may be a slight

delay before the image

reappears�

Note: Standby also occurs

if there is no image output

to the monitor�

ENERGY STAR

Off Off Blank

Press the power button

There may be a slight

delay before the image

reappears�

ENERGY STAR

Power Manage ment Modes

VESA Modes Horizontal

Sync

Vertical

Sync Video Power Indicator Power Consumption

Normal operation Active Active Active Green 25 W (maximum) *

20 W (typical)

Active-off mode Inactive Inactive Off Amber Less than 0�3 W

Switch off - - - Off Less than 0�3 W

Energy Star Power Consumption

PON 12�21W

ETEC 45�73kWh

* Maximum power consumption with max luminance�

This document is informational only and reflects laboratory performance� Your product may

perform differently, depending on the software, components and peripherals you ordered and shall

have no obligation to update such information� Accordingly, the customer should not rely upon

this information in making decisions about electrical tolerances or otherwise� No warranty as to

accuracy or completeness is expressed or implied�

Chapter 2� 2-9

Caring for your monitor

Be sure to turn off the power before you perform any maintenance on the monitor�

Do not:

• Apply water or liquid directly to your monitor�

• Use solvents or abrasives�

• Use flammable cleaning materials to clean your monitor or any other electrical equipment�

• Touch the screen area of your monitor with sharp or abrasive items� This type of contact may

cause permanent damage to your screen�

• Use any cleaner which contains an anti-static solution or similar additives� This may harm the

coating of the screen area�

Do:

• Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen�

• Remove grease or finger marks with a damp cloth and a little mild detergent�

Detaching the monitor base and stand

Step 1: Place the monitor on a soft and flat surface�

Step 2: Remove the screws from base before detaching base and stand from the monitor�

Wall Mounting (Optional)

Refer to the instructions that come with the base mounting kit� To convert your LCD display from

a desk-mounted to a wall-mounted display, do the following:

Step 1: Verify that the Power button is turned Off, then disconnect the power cord�

Step 2: Lay the LCD display face down on a towel or blanket�

Step 3: Remove the base from the monitor, refer to "Detaching the monitor base and stand"�

Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit

(100mm x 100mm distance), VESA Mounting Screw M4 x 10 mm�

VESA hole

Chapter 2. 2-11

Step 5: Attach the LCD display to the wall, following the instructions in the wall-mounting kit�

For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg

Chapter 3� 3-1

Chapter 3� Reference information

This section contains monitor specifications, instructions to manually install the monitor driver,

troubleshooting information, and service information�

Monitor specifications

Table 3-1. Monitor specifications for type-model Q24i-1L

Dimensions

Depth 179�5 mm (7�07 in�)

Height 434�7 mm (17�11 in�)

Width 540�5 mm (21�28 in�)

Stand Tilt Range: -5°~22°

Image

Viewable image size 604�7 mm (23�8 in�)

Maximum height 296�46 mm (11�67 in�)

Maximum width 527�04 mm (20�75 in�)

Pixel pitch 0�2745 mm x 0�2745 mm (0�01 in�)

AC/DC adapter

Model Delta: ADP-45TD B

Liteon: PA-1450-18

Rating Input:

Delta: 100-240Vac, 50-60Hz, 1�2A

Liteon: 100-240Vac, 50-60Hz, 1�2A

Output:

Delta: 20Vdc, 2�25A

Liteon: 20Vdc, 2�25A

Power consumption

Note: Power consumption

figures are for the monitor

and the power supply

combined

Normal operation < 30W

Standby/Suspend < 0�5W

Off < 0�3W

HDMI

Interface HDMI

Input signal TMDS, 100 ohm 0�7V

Horizontal addressability 1920 pixels (max)

Vertical addressability 1080 lines (max)

Clock frequency 180 MHz

VGA

Interface VGA

Input signal Analog Direct Drive, 75 ohm 0�7V

Horizontal addressability 1920 pixels (max)

Vertical addressability 1080 lines (max)

Clock frequency 170 MHz

Chapter 3� 3-2

Table 3-1. Monitor specifications for type-model Q24i-1L

Speakers Output 3W x 2

Communications VESA DDC CI

Supported Display Modes

Horizontal frequency 15 kHz - 85 kHz

Vertical frequency 48 Hz - 75 Hz

Native Resolution 1920 x 1080 at 60 Hz

Temperature

Operating 0° to 40°C (32° to 104°F)

Storage -20° to 60°C (-4° to 140°F)

Shipping -20° to 60°C (-4° to 140°F)

Humidity

Operating 10% to 80% non-condensing

Storage 5% to 95% non-condensing

Shipping 5% to 95% non-condensing

Chapter 3� 3-3

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself�

Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your

problem�

Table 3-2. Troubleshooting

Problem Possible cause Suggested action Reference

The words “Out of

Range” are shown

on the screen, and the

power indicator is

flashing white�

The system is set to a

display mode which is

not supported by the

monitor�

If you are replacing an

old monitor, reconnect

it and adjust the display

mode to within the

specified range for your

new monitor�

If using a Windows

system, restart the

system in safe mode,

then select a supported

display mode for your

computer�

If these options do

not work, contact the

Support Center�

“Selecting a supported

display mode”

on page 2-7

The image quality is

unacceptable�

The video signal cable

is not connected with

the monitor or system

completely�

Be sure the signal cable

is firmly plugged into

the system and monitor�

“Connecting and

turning on your

monitor” on page 1-4

The color settings may

be incorrect�

Select another color

setting from the OSD

menu�

“Adjusting your

monitor image”

on page 2-3

The automatic image

setup function was not

performed�

Perform automatic

image setup�

“Adjusting your

monitor image”

on page 2-3

The power indicator is

not lit and there is no

image�

• The monitor’s power

switch is not switched

on�

• The power cord is

loose or disconnected�

• There is no power at

the outlet�

• Be sure the power

cord is connected

properly�

• Be sure the outlet has

power�

• Power on the monitor�

• Try using another

power cord�

• Try using another

electrical outlet�

“Connecting and

turning on your

monitor” on page 1-4

Screen is blank and

power indicator is

amber�

The monitor is in

Standby/Suspend mode�

• Press any key on the

keyboard or move

the mouse to restore

operation�

• Check the Power

Options settings on

your computer�

“Understanding power

management” on page 2-8

Chapter 3� 3-4

Table 3-2. Troubleshooting

Problem Possible cause Suggested action Reference

The power indicator is

amber, but there is no

image�

The video signal cable

is loose or disconnected

from the system or

monitor�

Be sure the video cable

is connected with the

system properly�

“Connecting and

turning on your

monitor” on page 1-4

The monitor brightness

and contrast are at the

lowest setting�

Adjust the brightness

and contrast setting on

the OSD menu�

“Adjusting your

monitor image”

on page 2-3

One or more of

the pixels appear

discolored�

This is a characteristic

of the LCD technology

and is not an LCD

defect�

If there are more than

five pixels missing,

contact the Suppwort

Center�

“Appendix A� Service

and Support” on page A-1

• Fuzzy lines in text or

a blurry image�

• Horizontal or vertical

lines through the

image�

• Image setup has not

been optimized�

• Your system Display

Properties setting have

not been optimized�

Adjust the resolution

settings on your system

to match the native

resolution for this

monitor: 1920 x 1080 at

60 Hz�

“Adjusting your

monitor image”

on page 2-3

Perform automatic

image setup� If

automatic image setup

does not help, perform

manual image setup�

“Selecting a supported

display mode”

on page 2-7

When working in the

native resolution, you

may find additional

improvements by

adjusting the Dots Per

Inch (DPI) setting on

your system�

See the Advanced

section of your system’s

display properties�

Manual image setup

If automatic image setup does not establish the image that you prefer, perform manual image

setup� (For VGA [analog] only)

Note: Have your monitor powered on for about 15 minutes, until the monitor warms up�

1� Press to open the OSD menu�

2� Use or to select and press to access�

3� Use or to select manual and press to access�

4� Use or to select Clock and Phase adjustment�

• Clock (pixel frequency) adjusts the number of pixels scanned by one horizontal sweep�

If the frequency is not correct, the screen shows vertical stripes and the picture does not

have the correct width�

• Phase adjusts the phase of the pixel clock signal� With a wrong phase adjustment, the

picture has horizontal disturbances in light picture�

5� When the image no longer looks distorted, press Enter to save the adjustments of Clock and

Phase�

6� Press to leave the OSD menu�

Chapter 3� 3-5

Manually installing the monitor driver

Below are steps for manually installing the monitor driver in Microsoft Windows 7, Microsoft

Windows 10�

Installing the monitor driver in Windows 7

To use the Plug and Play feature in Microsoft Windows 7, do the following:

1� Turn off the computer, all attached devices�

2� Ensure that the monitor is connected correctly�

3� Turn on the monitor and then the system unit� Allow your computer to start the Windows 7

operating system�

4� From the Lenovo website http://support�lenovo�com/docs/q24i_1L, find the corresponding

monitor driver and download it to a PC to which this monitor is connected (such as a desktop)�

5� Open the Display Properties window by clicking Start, Control Panel and Hardware and

Sound icon� and then clicking the Display icon�

6� Click the Change the display settings tab�

7� Click the Advanced Settings icon�

8� Click the Monitor tab�

9� Click the Properties button�

10� Click the Driver tab�

11� Click Update Driver, then click Browse the computer to find the driver program�

12� Select Pick from the list of device driver program on the computer�

13� Click the Hard Disk button� By clicking the Browse button, browse and point to the

following path:

X:\Monitor Drivers\Windows 7

(where X indicates "the folder in which the downloaded driver is located" (such as a

desktop))�

14� Select the "Q24i-1L�inf" file and click the Open button� Click the OK button�

15� In the new window, select Q24i-1L and click Next�

16� After the installation is complete, delete all downloaded files and close all windows�

17� Restart the system� The system will automatically select the maximum refresh rate and

corresponding Color Matching Profiles�

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality�

Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 1680 x 1050 at a

refresh rate of 60 Hz�

Chapter 3� 3-6

Installing the monitor driver in Windows 10

To use the Plug and Play feature in Microsoft Windows 10, do the following:

1� Turn off the computer, all attached devices�

2� Ensure that the monitor is connected correctly�

3� Turn on the monitor and then the system unit� Allow your computer to start the Windows 10

operating system�

4� From the Lenovo website http://support�lenovo�com/docs/q24i_1L, find the corresponding

monitor driver and download it to a PC to which this monitor is connected (such as a desktop)�

5� On the Desktop, move mouse to bottom-right corner of screen, choose Setting, double click

Control Panel, then double click the icon of Hardware and Sound, and then click Display�

6� Click the Change the display settings tab�

7� Click the Advanced Settings icon�

8� Click the Monitor tab�

9� Click the Properties button�

10� Click the Driver tab�

11� Click Update Driver, then click Browse the computer to find the driver program�

12� Select Pick from the list of device driver program on the computer�

13� Click the Hard Disk button� By clicking the Browse button and navigate to the directory that

you put your download drivers in�

14� Select the "Q24i-1L�inf" file and click the Open button� Click the OK button�

15� In the new window, select Q24i-1L and click Next�

16� After the installation is complete, delete all downloaded files and close all windows�

17� Restart the system� The system will automatically select the maximum refresh rate and

navigate to the following directory corresponding Color Matching Profiles�

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality�

Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 1680 x 1050 at a

refresh rate of 60 Hz�

Getting further help

If you still can’t solve your problem, please contact the Lenovo Support Center� For more

information on contacting the Support Center, please see “Appendix A� Service and Support”

on page A-1�

Chapter 3� 3-7

Service information

Customer responsibilities

The warranty does not apply to a product which has been damaged due to accident, misuse, abuse,

improper installation, usage not in accordance with product specifications and instructions, natural

or personal disaster, or unauthorized alterations, repairs or modifications�

The following are examples of misuse or abuse and not covered by warranty:

• Images burned onto the screen of a CRT monitor� Burned image is preventable by utilizing a

moving screen saver or power management�

• Physical damage to covers, bezel, base and cables�

• Scratches or punctures on monitor screens�

Appendix A� A-1

Appendix A� Service and Support

The following information describes the technical support that is available for your product, during

the warranty period or throughout the life of your product� Refer to the Lenovo Limited Warranty

for a full explanation of Lenovo warranty terms�

Registering your option

accessories and content� Go to:

http://www�lenovo�com/register

Online technical support

Online technical support is available during the lifetime of a product at:

http://www�lenovo�com/support

Product replacement assistance or exchange of defective components also is available during

the warranty period� In addition, if your option is installed in a Lenovo computer, you might

be entitled to service at your location� A Lenovo technical support representative can help you

determine the best alternative�

Telephone technical support

Installation and configuration support through the Customer Support Center will be available

until 90 days after the option has been withdrawn from marketing� After that time, the support is

cancelled, or made available for a fee, at Lenovo’s discretion� Additional support is also available

for a nominal fee�

Before contacting a Lenovo technical support representative, please have the following

information available: option name and number, proof of purchase, computer manufacturer, model,

serial number and manual, the exact wording of any error message, description of the problem, and

the hardware and software configuration information for your system�

Your technical support representative might want to walk you through the problem while you are

at your computer during the call�

Telephone numbers are subject to change without notice� The most up-to-date telephone list for

Lenovo Support is always available at: http://www�lenovo�com/support/phone

Country or Region Telephone Number

Argentina 0800-666-0011

(Spanish, English)

Australia 1-800-041-267

(English)

Austria 0810-100-654 (For local rate)

(German)

Belgium Warranty service and support: 02-339-36-11

(Dutch, French)

Bolivia 0800-10-0189

(Spanish)

Appendix B� B-1

Appendix B� Notices

Lenovo may not offer the products, services, or features discussed in this document in all

countries� Consult your local Lenovo representative for information on the products and services

currently available in your area� Any reference to a Lenovo product, program, or service is not

intended to state or imply that only that Lenovo product, program, or service may be used� Any

functionally equivalent product, program, or service that does not infringe any Lenovo intellectual

property right may be used instead�

However, it is the user 's responsibility to evaluate and verify the operation of any other product,

program, or service�

Lenovo may have patents or pending patent applications covering subject matter described in this

document� The furnishing of this document does not give you any license to these patents� You can

send license inquiries, in writing, to:

Lenovo (United States), Inc.

1009 Think Place - Building One

Morrisville, NC 27560

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND,

EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE� Some jurisdictions do not allow disclaimer of express or implied

warranties in certain transactions, therefore, this statement may not apply to you�

This information could include technical inaccuracies or typographical errors� Changes are

periodically made to the information herein; these changes will be incorporated in new editions

of the publication� Lenovo may make improvements and/or changes in the product(s) and/or the

program(s) described in this publication at any time without notice�

The products described in this document are not intended for use in implantation or other life

support applications where malfunction may result in injury or death to persons� The information

contained in this document does not affect or change Lenovo product specifications or warranties�

Nothing in this document shall operate as an express or implied license or indemnity under the

intellectual property rights of Lenovo or third parties� All information contained in this document

was obtained in specific environments and is presented as an illustration� The result obtained in

other operating environments may vary�

Lenovo may use or distribute any of the information you supply in any way it believes appropriate

without incurring any obligation to you�

Any references in this publication to non-Lenovo Web sites are provided for convenience only and

do not in any manner serve as an endorsement of those Web sites� The materials at those Web sites

are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk�

Any performance data contained herein was determined in a controlled environment�Therefore, the

result obtained in other operating environments may vary significantly� Somemeasurements may

have been made on development-level systems and there is no guaranteethat these measurements

will be the same on generally available systems� Furthermore, somemeasurements may have been

estimated through extrapolation� Actual results may vary� Usersof this document should verify the

applicable data for their specific environment�

Appendix B� B-2

Recycling information

Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their

equipment when it is no longer needed� Lenovo offers a variety of programs and services to assist

equipment owners in recycling their IT products� For information on recycling Lenovo products,

go to:

http://www�lenovo�com/lenovo/environment/recycling

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is the

property of the company, you must do so in accordance with the Law for Promotion of Effective

Utilization of Resources� Computers and monitors are categorized as industrial wasteand should

be properly disposed of by an industrial waste disposal contractor certified by alocal government�

In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan

provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling

of disused computers and monitors� For details, visit the Lenovo Web site at

https://www�lenovo�com/jp/ja/services_warranty/recycle/personal/� Pursuant to the Law

for Promotion of Effective Utilization of Resources, the collecting and recycling of

home-usedcomputers and monitors by the manufacturer was begun on October 1, 2003� This

service is provided free of charge for home-used computers sold after October 1, 2003� For details,

visit the Lenovo Web site at https://www�lenovo�com/jp/ja/services_warranty/recycle/personal/

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavymetals

or other environmental sensitive substances� To properly dispose of disused components, such

as a printed circuit board or drive, use the methods described above for collecting and recycling

a disused computer or monitor�

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo

The Lenovo logo

ThinkCenter

ThinkPad

ThinkVision

Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies�

Other company, product, or service names may be trademarks or service marks of others�

Appendix B� B-3

Power cords and power adapters

Use only the power cords and power adapters supplied by the product manufacturer�

Do not use the ac power cord for other devices�

Table of Contents

Lenovo Q24I-1L User Manual

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