Table of Contents
- Important Safety Information
- Using the Computer Hardware
- Using Windows 8.1
- Touch screen instructions
- Using the Rescue System
- Using the Software
- Troubleshooting and Confirming Setup
- Troubleshooting Display Problems
- Troubleshooting Touch screen
- Troubleshooting Audio Problems
- Troubleshooting Software Problems
- Troubleshooting Problems with Optical Drives and Hard Disks
- Special considerations for troubleshooting Windows
- Windows Help and Support
- BIOS setup utility
- Performing Daily Maintenance Tasks
- Hardware Replacement Guide
- Appendix.
- Electronic emissions notices
- Mexico regulatory notice
Lenovo S20-00 User Manual
Displayed below is the user manual for S20-00 by Lenovo which is a product in the All-in-One PCs/Workstations category. This manual has pages.
Related Manuals
Version 1.0
Machine type: F0AY [S20-00]
2014.05
Lenovo
S20 Series
User Guide
SP40G00685
Important Safety Information
Before using this manual, it is important that you read and understand all of the
related safety information for this product. Refer to the Safety and Warranty Guide
that you received with this product for the latest safety information. Reading and
understanding this safety information reduces the risk of personal injury or product
damage.
The interface and functions shown in this User Guide are provided for reference
only and may differ from actual product appearance. Product design and
specifications may be changed without notice.
Danger: Be aware of extremely hazardous or potentially lethal situations.
Attention: Be aware of possible damage to programs, devices, or data.
Note: Pay attention to this important information.
© Copyright Lenovo 2014. All rights reserved.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered
pursuant a General Services Administration “GSA” contract, use, reproduction,
or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
i
Contents
Contents
Important Safety Information
Using the Computer Hardware ................................................. 1
Front view of the computer .........................................................................2
Left and right views of the computer ..........................................................3
Rear view of the computer .........................................................................4
Computer stand .........................................................................................5
Basic connector instructions ......................................................................5
Connecting your computer .........................................................................6
Important information about using the computer ........................................7
Mounting the computer onto a wall ............................................................8
Connecting to the Internet ..........................................................................9
Wired keyboard (selected models only) ....................................................10
Using Windows 8.1 ................................................................... 11
Switching between the main Windows 8.1 interfaces ...............................12
The Charms Bar .......................................................................................12
Shutting down the computer ....................................................................12
Switching between apps ..........................................................................13
Closing an app .........................................................................................13
Opening other system programs ..............................................................13
Windows Help and Support .....................................................................13
Touch screen instructions ....................................................... 15
Touch Screen Calibration ..........................................................................16
User Gesture Instructions for the Touch screen ........................................16
Precautions when using the Touch Screen ...............................................21
ii Contents
Using the Rescue System ........................................................ 23
OneKey Recovery ....................................................................................24
Driver and Application Installation .............................................................25
Using the Software ................................................................... 27
Lenovo Support .......................................................................................28
Troubleshooting and Confirming Setup ................................. 29
Troubleshooting Display Problems ............................................................30
Troubleshooting Touch screen ..................................................................31
Troubleshooting Audio Problems ..............................................................31
Troubleshooting Software Problems .........................................................32
Troubleshooting Problems with Optical Drives and Hard Disks .................33
Special considerations for troubleshooting Windows ................................34
Windows Help and Support .....................................................................34
BIOS setup utility ......................................................................................34
Performing Daily Maintenance Tasks ........................................................35
Hardware Replacement Guide ................................................ 37
Overview ..................................................................................................38
Replacing hardware .................................................................................41
Appendix. .................................................................................. 49
Declaration ...............................................................................................49
Trademarks ..............................................................................................50
Energy Star Statement .............................................................................50
Enabling ErP compliance mode ................................................................51
Electronic emissions notices .................................................. 52
Mexico regulatory notice ......................................................... 53
User Guide 1
This chapter contains the following
topics:
Introduction to the computer hardware
Information on computer connections
Note: The descriptions in this chapter might be
different from what you see on your computer,
depending on the computer model and
configuration.
Using the Computer Hardware
2User Guide
Front view of the computer
Attention: Be careful not to block any air vents on the computer. Blocked
air vents can cause overheating.
1 2 3 4
Built-in microphone Camera LED indicator
Built-in camera Built-in microphone
(selected models only)
Attention: If your computer is equipped with an infrared (IR) remote
control, do not put the USB IR receiver on the same plane as the screen.
3
User Guide
Left and right views of the computer
Attention: Be sure not to block any air vents on the computer. Blocked
air vents may cause thermal problems.
1
4
6
7
2
3
5
USB 3.0 connector Headphone connector
Microphone connector USB 2.0 connector
Memory card reader
(selected models only)
Optical drive eject button
(selected models only)
Power button
4User Guide
Rear view of the computer
2 3 4 51
6
6
Security cable slot Power connector
Ethernet connector HDMI connector
USB 2.0 connectors (2) Air vents
5
User Guide
Computer stand
15º 45º
Use the stand to position the display to your preference. It can be rotated between
15º and 45º from the vertical.
Basic connector instructions
Note: Your computer may not have all of the connectors described in this
section.
Connector Description
Microphone Use this connector to attach a microphone to your
computer when you want to record sound or if you use
speech-recognition software.
Headphone Use this connector to attach headphones to your
computer when you want to listen to music or other
sounds without disturbing anyone.
USB connector Use this connector to attach a device that requires a USB
connection.
Ethernet connector Use this connector to attach the computer to an Ethernet-
type local area network.
HDMI connector
(optional)
Connects to the HDMI connector on your display or TV.
Memory card reader
(optional)
Use to view and share digital photos, music, and videos,
stored on a media card.
Power connector Connect to the power cable. The appearance of this
connector may vary.
6User Guide
Notes:
• Ifyourcomputerisequippedwithawirelesskeyboardormouse,follow
the installation instructions for those devices.
• Theeffectiverangeofthewirelesskeyboardandmousedongleis
2 meters.
Connecting your computer
Connecting the power cord
Connect the power cord to an electrical outlet. We recommend using a grounded
connection or a surge protector.
7
User Guide
Important information about using the
computer
Press the power button on the side of the computer to turn on the computer.
Hold the computer tightly when you carry it.
8User Guide
Mounting the computer onto a wall
The computer can be mounted onto a wall. Before doing this, you will first need to
install a UL listed VESA wall mount* (to be purchased separately) onto the back of
the computer.
To install a VESA wall mount
Note: It may be helpful to place the computer face-down on a soft flat
surface for this procedure. Lenovo recommends that you use a blanket,
towel, or other soft cloth to protect the touch screen from scratching or
other damage.
1. Remove the screw that secure the stand to the back cover, then slide the stand
out.
* VESA wall mount spec: VESA100, 100mm x 100mm, M4 bolts.
9
User Guide
2. Align the VESA wall mount with the mounting holes on the computer, and then
secure it to the computer with the 4 screws.
Connecting to the Internet
To connect to the Internet, you’ll need a contract with an Internet Service Provider
(ISP) and some hardware.
IPSs and ISP offerings vary by country. Contact your ISP for offerings available in
your country.
Your computer is designed to support a wireless (selected models only) or wired
network that connects your computer to other devices.
Wired network connection
For wired networks, connect one end of an Ethernet cable (purchased separately)
to the Ethernet connector on your computer, and then connect the other end to
the network router or broadband modem. Consult your ISP for detailed setup
instructions.
Note: Broadband modem and router installation procedures vary
depending on the manufacturer. Follow the manufacturer’s instructions.
Wireless network connection
For wireless networks, you can use the built-in wireless LAN antenna to access
your wireless home network.
To connect your computer to the wireless network:
1. Move the cursor to the top right or bottom right corner of the screen, then click
Settings. (If your computer is equipped with touch screen, swipe in from the
right edge of the screen, then tap Settings.)
2. Click or tap the network icon , then select the name of your router. Click or
tap Connect, then follow the steps on the screen.
Test the wireless network by opening your Web browser and accessing any Web
site.
10 User Guide
Wired keyboard (selected models only)
LVT —— After entering Windows, press this key to launch the LVT (Lenovo
Vantage Technology) program, Lenovo’s pre-loaded Home PC software.
In addition to its own functions, the LVT program will allow you to start
other Windows compatible software specially configured to run on this
model of computer.
Notes:
• SomemodelsarenotequippedwiththeLVTprogram.
• TheLVTkeyonthekeyboardisdisabledinthemodels
withouttheLVTprogram.
F2 —— Your computer has the Lenovo Rescue System installed. To learn more
about this program, repeatedly press and release the F2 key once
turning on the computer until the Lenovo Rescue System open.
Using Windows 8.1
This chapter contains the following
topics:
Switching between the main Windows 8.1
interfaces
The Charms Bar
Shutting down the computer
Switching between apps
Closing an app
Opening other system programs
Windows Help and Support
Attention: The Windows 8.1 operating system
is provided by Microsoft Corporation. Please
use it in accordance with the END USER
LICENSE AGREEMENT (EULA) between you
and Microsoft. For any question related to the
operating system, please contact Microsoft
directly.
User Guide 11
12 User Guide
Switching between the main Windows 8.1
interfaces
Windows 8.1 comes with two main user interfaces: the Start Screen and the
Windows desktop.
To switch from the Start Screen to the Windows desktop, do one of the following:
• SelecttheWindowsdesktoptileontheStartScreen.
• PresstheWindowskey + D.
To switch from the desktop to the Start Screen, do one of the following:
• SelectStart from the Charms Bar.
• Movethecursortothebottomleftcorner,thenselecttheStartScreen
thumbnail when it is displayed.
• PresstheWindowskey .
The Charms Bar
Charms provide new and faster ways to perform many basic tasks.
To display the charms, do one of the following:
• Movethecursortothetoprightorbottomrightcornerofthescreen.
• Ifyourcomputerisequippedwithtouchscreen,swipeinfromtherightedgeof
the screen.
• PresstheWindowskey + C.
Shutting down the computer
To shut down the computer:
1. Move the cursor to the top right or bottom right corner of the screen, then click
Settings. (If your computer is equipped with touch screen, swipe in from the
right edge of the screen, then tap Settings.)
2. Select Power → Shutdown.
13
User Guide
Switching between apps
Sometimes you want to get back to an app you were just using, or quickly switch
through your recent apps.
To switch between apps:
Move the cursor to the top left corner, then click to bring in the next app. (If your
computer is equipped with touch screen, swipe in from the left edge of the screen
to bring in the next app.)
Closing an app
To close an app, do one of the following:
• Movethecursortothetopleftcornerofthescreen.Whenthethumbnail
appears, drag it to the bottom of the screen.
• Movethecursortothetopedgeofthescreen.Whenthecursorbecomesa
hand, drag the app page to the bottom of the screen.
• Ifyourcomputerisequippedwithtouchscreen,swipeinfromthetopedgeof
the screen. When the app page becomes smaller, drag it to the bottom of the
screen.
Opening other system programs
There is a fast way to open other system programs.
To open the menu, do one of the following:
• Movethecursortothebottomleftcornerofthescreen.Whenthethumbnail
appears, right-click with the mouse to open the menu.
• PresstheWindowskey + X.
Windows Help and Support
If you have a problem with the operating system, see the Windows Help and
Support file. To open the Windows Help and Support file, do one of the following:
• SelecttheSettings charm, then select Help.
• PresstheWindowskey + F1.
You can read the Windows Help and Support file on your computer. You can also
get online help and support by clicking on one of the two links listed under More
to explore.
14 User Guide
Touch screen instructions
User Guide 15
This chapter contains the following
topics:
Touch Screen Calibration
User Gesture Instructions for the Touch screen
Attentions when using the Touch Screen
16 User Guide
The monitor is touch-sensitive thanks to its touch-sensitive screen. A touch screen
is an input device just like a mouse or a keyboard, and the user’s fingers transmit
position information via the touch screen to the computer. With this technology,
you only need to touch the pictures or words on the computer display lightly with
your finger, and the computer will react.
Touch Screen Calibration
Prior to first use or whenever the touch screen reacts in a different place where you
are touching it, start the calibration program. The procedure is as follows:
1. In Control Panel, select “Hardware and Sound”.
2. In “Hardware and Sound” window, select “Tablet PC Settings”.
3. In “Tablet PC Settings” dialogue, click “Calibrate” button.
User Gesture Instructions for the Touch
screen
The Touch screen supports single touch and rotational movements, enlargement
and reduction multi-touch operations, and the user can transmit position
information to the computer via touch. The touch screen uses a very low pressure
movement recognition method, which only needs the finger to move lightly on the
computer display screen or make a simple hand gesture to be detected by the
main computer processor.
17
User Guide
Basic Hand Gestures
1. Single Click / Double Click
For the item selected on the touch screen, with one finger touch it one or two
times, to perform a single click or double click operation. This is similar to the
action performed by clicking the mouse left button.
2. Single Finger Right Click
For the item selected on the touch screen, press and hold your finger on the
screen until a circle appears. After lifting your finger from the touch screen, a
menu bar will pop up, completing the single finger right click operation. This is
similar to the action performed by clicking the mouse right button.
18 User Guide
3. Dragging Movement
First touch your finger on the desired item on the screen and hold it there, then
make a dragging movement. This is similar to the click and drag movement you
can make with a mouse.
4. Rolling Movement
When you move your finger one time vertically (or horizontally) on the touch
screen, this is called a Rolling Operation. For example: This operation is similar
to moving the scroll wheel on the top of a mouse, and produces the same
results as the scroll wheel interface does.
19
User Guide
5. Zoom Operation
Touch two fingers lightly on the desired item on the touch screen, then keeping
both fingers on the screen, change the distance between them. By increasing
(or decreasing) the distance, you can perform a zoom in (or zoom out)
operation. For example: you can enlarge or reduce the picture size in Windows
Photo Viewer.
6. Rotation Operation
Use two figures to touch the desired item on the touch screen, then rotate
them in the desired direction. For example: you can rotate the picture which is
being displayed in Windows Photo Viewer.
Note: To learn more about how to use the touch screen, refer to Windows
Help and Support by press Windows key + F1 or Select Settings
charm, then select Help.
20 User Guide
Related Touch Screen Settings
• SelectHardware and Sound → Pen and Touch from the Settings charm.
• Selecttouchactionswhichyouwishtoadjust.Byclickingon“Settings”, you
can adjust the “Speed” and “Spatial tolerance” parameters, to match the
user’s natural way of double-clicking. You can double-click on the lower right
corner of the icon to test this.
Note: Users can access more help information from the Windows Help
and Support menu.
21
User Guide
Precautions when using the Touch Screen
1. When using the touch screen, be careful not to tear the surface with any sharp
objects.
2. To ensure normal use of the touch screen, ensure that both the screen surface
and your fingers are clean and dry.
3. To ensure precise positioning on the touch screen, avoid handling or touching
the glass frame when you are touching the screen.
4. Turn the computer off for safety before cleaning the screen and frame with a
soft cotton cloth. Do not wipe it with a wet cloth as this may leave a water mark
and affect touch operation.
5. Avoid using the touch screen in dusty environments or hot or humid conditions.
Any abrupt temperature change may cause condensation on the inside surface
of the glass screen, which will disappear after a short time and does not affect
normal use.
Note: The touch screen will not affect other computer processes when
used normally.
6. Recognition of touch gestures can be influenced by the following:
• Touchingthecorrectplaceonthescreen.
• Thespeedofmovement.
• Thetimeintervalfromwhenthescreenwaslasttouched.
Note: The user can consult this manual and also the related Windows help
content to learn accurate hand gestures.
22 User Guide
7. The touch screen does not function in Rescue System mode.
8. The touch screen also does not function during the startup process, in
Hibernate mode and in Sleep mode or Safe mode.
Using the Rescue System
This chapter contains the following
topics:
OneKey Recovery
Driver and Application Installation
Attention: Using OneKey Recovery will result
in loss of data.
• YoucanrestoretheC:driveofthecomputer
to factory default settings or to the last system
backup status using OneKey Recovery. If you
dothis,alloftheexistingdataondriveC:will
be lost, but the content and format of the other
partitions of the hard disk drive will remain
unchanged.
• If you want to install an operating system and
back it up with OneKey Recovery, you must
formattheC:partitioninNTFS format and
installtheoperatingsystemontheC:partition.
Otherwise, the OneKey Recovery system cannot
run.
User Guide 23
24 User Guide
Note about the service partition:
The files and relevant data used by the rescue system are saved in the service
partition. Deleting this partition will make the rescue system unusable. For more
detailed information, see the following instructions:
From the Search charm, select Apps → Control Panel → Administrative Tools
→ Computer Management → Disk Management, you can see the service
partition, which must not be deleted.
Note: The recovery files and relevant data used by the rescue system are
saved in the service partition. If the service partition is deleted or damaged
by someone other than authorized Lenovo service personnel, Lenovo will
not be liable for any losses arising therefrom in any way.
OneKey Recovery
OneKey Recovery is an easy-to-use application. You can use it to restore your
computer to the system default or to a previously backed up state.
Detailed Operation Procedure
1. Repeatedly press and release the F2 key once turning on the computer until
the Lenovo Rescue System opens, then select OneKey Recovery.
Note: SystemRecoverywilloverwriteallofthedataontheC:drive.To
prevent loss of data, be sure to back up relevant data before performing
system recovery.
2. Follow the on-screen instructions to select the backup task you want to restore
from and the disk where you want to install the operating system, then press
Next to start the restore.
3. Please wait during the process of system recovery. Do not interrupt the
operation during the recovery process.
4. After the system is recovered successfully, the software will prompt you to
restart the computer. Restart the computer and start the operating system.
25
User Guide
Driver and Application Installation
The Driver and Application Installation function in the rescue system provides a
way for the user to conveniently reinstall all of the Lenovo applications and drivers
that were shipped with your Lenovo hardware.
Method 1: Automatic Installation
Repeatedly press and release the F2 key once turning on the computer until the
Lenovo Rescue System opens, then select Driver and Application Installation.
Follow the on-screen prompts to install the Lenovo drivers and applications. Click
OK to start installing the Lenovo Driver and Application Installation software.
The system will restart. After the system has restarted, the drivers and application
installation process will continue until it has completed.
Method 2: Manual Installation
In the Windows system, Select Driver and Application Installation from the
Search charm.
After starting the procedure, install the drivers and software manually by following
the prompts.
Notes:
1. Do not install software which is already installed on the computer.
2. Make sure that the Driver and Application Installation software has been
automatically installed before starting the operating system. The manual
installation function can only be used after the software has been
installed.
26 User Guide
Using the Software
This chapter contains the following
topic:
Software instructions
Note: The interface and functionality of these
features will depend on which software
was shipped with the computer model you
purchased.
User Guide 27
28 User Guide
Lenovo Support
The Lenovo Support program enables you to register your computer with Lenovo,
download and view user manuals for your computer, get the warranty information
of your computer, and explore help and support information.
To open this program, do the following:
Click the Lenovo Support icon from the Start Screen or Search Screen.
The main functions of this program are listed below. (This program supports
online upgrades. The functions shown below are for reference only, functionality will
depend on the program icons currently displayed.)
Registration
Registration provides you with access to product support, upgrades and alerts on
topics. Take advantage of award-winning Lenovo services.
User Guide
The User Guide provides more information about your computer.
Service and Warranty
You can extend the warranty of your computer through this option. Lenovo
provides flexible options to meet your personal or business needs.
Troubleshooting and
Confirming Setup
This chapter contains the following
topic:
Troubleshooting and Problem Resolution
Note:ThedescriptionoftheTVtunercardin
this manual is only applicable to machines
whichhavetheTVtunercard.Itdoesnotapply
tomachinesthatdonothaveaTVtunercard.
User Guide 29
30 User Guide
Solving Problems
Follow these tips when troubleshooting your computer:
• Ifyouaddedorremovedapartbeforetheproblemstarted,reviewthe
installation procedures to ensure that the part is correctly installed.
• Ifaperipheraldevicedoesnotwork,ensurethatthedeviceisproperly
connected.
• Ifanerrormessageappearsonthescreen,writedowntheexactmessage.
This message may help support personnel diagnose and fix the problem(s).
• Ifanerrormessageoccursinaprogram,seetheHelpdocumentofthis
program.
Troubleshooting Display Problems
Problem: Blank screen or no image is displayed on the monitor.
Troubleshooting and problem resolution:
1. Make sure the power cord is plugged into your computer and a functioning
power outlet.
2. Unplug the power cord and plug the power cord back in securely and restart
the computer.
3. If the LCD screen has a LCD On/Off button, check that the LCD screen has
been turned on.
If still cannot solve the problem, contact Lenovo Customer Service.
Problem: You need to change the display property settings.
Setting display background and icon properties:
1. Right-click the desktop anywhere except over an icon, then select Personalize
from the pop-up menu.
2. From here, select the appropriate options to:
• Changethedesktopbackground
• Selectascreensaver
• SelectWindowscoloroptionsforbordersandtaskbar
• Selectathemes
3. Right-click the desktop anywhere except over an icon, then select Screen
resolution from the pop-up menu to change the appearance.
31
User Guide
Problem: Ripple on screen.
Troubleshooting and problem resolution:
1. Check to see if any of the following devices are located less than one meter
from the computer: refrigerators, electric fans, electric dryers, UPS systems,
regulators, fluorescent lamps or other computers that may be generating
magnetic interference.
2. Move any interfering devices away from the computer.
3. If the problem persists, contact Lenovo Service.
Troubleshooting Touch screen
Problem: The touch screen reacts, but not where you are touching it.
Troubleshooting and problem resolution:
Touch Screen Calibration:
1. In Control Panel, select “Hardware and Sound”.
2. In “Hardware and Sound” window, select “Tablet PC Settings”.
3. In “Tablet PC Settings” dialogue, click “Calibrate” button.
Troubleshooting Audio Problems
Problem: No sound from the integrated speakers.
Troubleshooting and problem resolution:
• AdjusttheWindowsvolumecontrol—selectthespeakericonfromthe
Settings Charm or click the arrow on taskbar to show the hidden icons in
Windows desktop mode, then click the speaker icon. Ensure that the volume
is turned up and the sound is not muted. Adjust the volume, bass, or treble
controls to eliminate distortion.
• Reinstalltheaudiodriver.
• Disconnectanyheadphonesfromtheheadphoneconnector—soundfrom
the speakers is automatically disabled when headphones are connected to the
computer’s side-panel headphone connector.
32 User Guide
Problem: No sound from headphones.
Troubleshooting and problem resolution:
• Checktheheadphonecableconnection—ensurethattheheadphonecableis
securely inserted into the headphone connector.
• AdjusttheWindowsvolumecontrol—selectthespeakericonfromthe
Settings Charm or click the arrow on taskbar to show the hidden icons in
Windows desktop mode, then click the speaker icon. Ensure that the volume is
turned up and the sound is not muted.
Troubleshooting Software Problems
Problem: You are unable to exit a running program normally.
Troubleshooting and problem resolution:
1. Open the Task Manager window by pressing Ctrl, Alt and Delete at the same
time.
2. Select the problem program, then click the End Task button.
Problem: You need to install or uninstall a program.
Problem resolution:
During installation never abort the install process by powering the system off or
through other drastic means. This can cause system program problems or even
failure during system initialization.
During the uninstall process, never directly delete the files or folders. This is
harmful to the operating system, and might cause a system-wide malfunction.
Use the following procedure to properly uninstall programs:
1. Back up all documents and system settings related to the program before
removing it.
2. If the program has its own uninstaller, run it directly to uninstall the program.
3. If the program does not have its own uninstaller, then select Apps → Control
Panel from the Search charm.
4. From the Control Panel, choose Programs → Programs and Features.
5. Find the applicable program from the Programs and Features dialog box and
then select Uninstall/Change.
6. Perform the instructions displayed to uninstall the software.
33
User Guide
Troubleshooting Problems with Optical Drives
and Hard Disks
Problem: The Optical drive is unable to read a CD/DVD.
Troubleshooting and problem resolution:
1. Check to determine if there is an optical drive icon in the resource manager
of the operating system. If not, restart your computer. If there is still no icon,
contact Lenovo Service. Otherwise, continue with the next step of this
procedure.
2. Confirm that the CD/DVD has been properly placed in the drive. If not, reload
the CD or DVD. Otherwise, continue with the next step of this procedure.
3. Check the specifications that came with your computer to confirm that this
optical drive is capable of reading this type of CD or DVD.
4. If the CD/DVD cannot be read, replace it with a known good CD/DVD such as
one that was shipped with the computer.
5. If the known good CD cannot be read, visually check the operating side of the
CD/DVD for defects.
Problem: The capacity of the hard disk, as indicated by the system, is less than
the nominal capacity.
Troubleshooting and problem resolution: For computers equipped with the
OneKey Recovery feature, the system recovery feature needs to occupy some
hard disk space. This may account for the apparent hard disk capacity deficit.
Further Technical Explanation: The nominal capacity of the hard disk is
expressed in the decimal system as 1000 bytes. But the actual hard disk capacity
is expressed in the binary system as 1024 bytes (For example, the nominal
capacity 1G is 1000M, while the actual capacity 1G is 1024M).
The capacity of the hard disk shown in Windows can be calculated according to
the calculations in the following example:
The nominal capacity of the hard disk is 40G, while its actual capacity
should be: 40 x 1000 x 1000 x 1000/(1024 x 1024 x 1024) = 37G.
If the Service partition of 3G - 3 x 1000 x 1000 x 1000/(1024 x 1024 x
1024) = 2.79G is subtracted, the capacity of the hard disk shown in the
system can be obtained.
34 User Guide
The capacity of the hard disk as calculated using this method may be slightly
different from the actual capacity due to the rounding of totals.
Special considerations for troubleshooting
Windows
Record the following information as it may be useful later when troubleshooting
system problems:
The drivers for this computer model only support the Windows 8.1 system.
Windows Help and Support
If you have a problem with the operating system, see the Windows Help and
Support file. To open the Windows Help and Support file, do one of the following:
• SelecttheSettings charm, then select Help.
• PressWindowskey + F1.
You can read the Windows Help and Support file on your computer. You can also
get online help and support by clicking on one of the two links listed under More
to explore.
BIOS setup utility
What is the BIOS setup utility?
The BIOS setup utility is ROM-based software. It communicates basic computer
information and provides options for setting boot devices, security, hardware
mode, and other preferences.
How can I start the BIOS setup utility?
To start the BIOS setup utility:
1. Shut down the computer.
2. Repeatedly press and release the F1 key once turning on the computer to start
the Setup Utility program.
How can I change the boot mode?
There are two boot modes: UEFI and Legacy. To change the boot mode, start the
BIOS setup utility and select Startup → Boot Priority, then set boot mode to UEFI
or Legacy support on the boot menu.
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User Guide
When do I need to change the boot mode?
The default boot mode for your computer is the UEFI mode. If you need to install a
legacy Windows operating system (any operating system before Windows 8.1) on
your computer, you must change the boot mode to Legacy support. The legacy
Windows operating system cannot be installed if you don’t change the boot mode.
Performing Daily Maintenance Tasks
Cleaning the computer components
Because many of the computer components consist of sophisticated integrated
circuit boards, it is very important to periodically clean the computer to prevent
dust buildup. The cleaning supplies you need to clean the components include:
a vacuum cleaner, a soft cotton cloth, pure water (preferably purified or distilled
water) and cotton swabs.
Attention: Before you clean your computer, disconnect the computer
from the electrical outlet. Clean your computer with a soft cloth
dampened with water. Do not use liquid or aerosol cleaners, which may
contain flammable substances.
Note: To avoid damaging the computer or display, do not spray cleaning
solution directly onto the display. Only use products specifically designed
for cleaning displays, and follow the instructions included with the product.
The following are general methods for cleaning the components:
• Youcanuseasoftclothtoremovedustonthesurfaceofthecomputer,the
monitor, the printer, the speakers and the mouse.
• Youcanuseavacuumcleanertocleaninotherwiseinaccessiblecorners.
• Tocleanthekeyboardthoroughly,shutdownthecomputerandscrubitgently
with a wet cloth. Do not use the keyboard until it is dry.
Do not do any of the following:
• Allowwatertoenterthecomputer.
• Useaheavilydampenedcloth.
• Spraywaterdirectlyontothesurfaceofthemonitororinsidethecomputer.
LCD monitor should be cleaned daily. Use a dry cloth to brush dust from the
monitor and keyboard every day. Keep all surfaces clean and free of grease stains.
36 User Guide
Hardware Replacement Guide
This chapter contains the following
topics:
Removing the computer cover
Replacing the memory module
Replacing the hard disk drive
Replacing the optical drive
User Guide 37
38 User Guide
Overview
This guide is intended to be used by customers who are replacing Customer
Replaceable Units (CRUs) as well as trained service personnel who are replacing
Field Replaceable Units (FRUs). In this guide, CRUs and FRUs will often be referred
to as parts.
Note: Trained service personnel should refer to the Hardware Maintenance
Manual (HMM) for parts ordering information.
This guide does not include procedures for all parts. It is expected that cables,
switches, and certain mechanical parts can be replaced by trained service
personnel without the need for step-by-step procedures.
This guide contains procedures for replacing the following parts:
• Memorymodules
• Harddiskdrive
• Opticaldrive
Safety information for replacing CRUs
Do not open your computer or attempt any repairs before reading the “Important
safety information” in the Safety and Warranty Guide that was included with your
computer. If you no longer have this copy of the Safety and Warranty Guide, you
can obtain one online from the Support Web site at http://support.lenovo.com.
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User Guide
Additional information resources
If you have Internet access, the most up-to-date information for your computer is
available from the World Wide Web.
You can find the following information:
• CRUremovalandinstallationinformation
• Publications
• Troubleshootinginformation
• Partsinformation
• Linkstootherusefulsourcesofinformation
To access this information, go to: http://support.lenovo.com
Tools required
To disassemble the computer, you need the following tools:
• Wristgroundingstrapandconductivematforpreventingelectrostaticdischarge
• Flatscrewdriver
• Phillipsscrewdriver
• Hexscrewdriver
• Plasticatscrewdriver
• Plastictweezers
Note: The screws for the different components vary in size. During the
disassembly procedure, group the screws with their corresponding
components to avoid a mismatch when replacing the components.
40 User Guide
Handling static-sensitive devices
Static electricity, although harmless to you, can seriously damage computer
components.
When you are replacing a part, do not open the anti-static package containing the
new part until the defective part has been removed from the computer and you are
ready to install the new part.
When you handle parts and other computer components, take these precautions
to avoid static electricity damage:
• Limityourmovement.Movementcancausestaticelectricitytobuilduparound
you.
• Alwayshandlepartsandothercomputercomponentscarefully.Handle
adapters, memory modules, system boards, and microprocessors by the
edges. Never touch any exposed circuitry.
• Preventothersfromtouchingthepartsandothercomputercomponents.
• Beforeyoureplaceanewpart,touchtheanti-staticpackagecontainingthe
part to a metal expansion slot cover or other unpainted metal surface on
the computer for at least two seconds. This reduces static electricity in the
package and your body.
• Whenpossible,removethenewpartfromtheanti-staticpackaging,andinstall
it directly in the computer without setting the part down. When this is not
possible, place the anti-static package that the part came in on a smooth, level
surface and place the part on it.
• Donotplacethepartonthecomputercoverorothermetalsurface.
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User Guide
Replacing hardware
Attention: Do not remove the computer cover or attempt any repairs
before reading the “Important safety information” in the Safety and
Warranty Guide that was included with your computer or in the Hardware
Maintenance Manual (HMM) for the computer. To obtain copies of the
Safety and Warranty Guide or HMM,gototheSupportWebsiteat:
http://support.lenovo.com
Note: Use only parts provided by Lenovo.
General information
Pre-disassembly instructions
Before proceeding with the disassembly procedure, make sure that you do the
following:
1. Turn off the power to the system and all peripherals.
2. Unplug all power and signal cables from the computer.
3. Place the system on a flat, stable surface.
42 User Guide
Removing the computer cover
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool
down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat
surface for this procedure. Lenovo recommends that you use a blanket,
towel, or other soft cloth to protect the touch screen from scratches or
other damage.
1. Remove any media (disks, CDs, or memory cards) from the drives, shut down
the operating system, and turn off the computer and all attached devices.
2. Unplug all power cords from electrical outlets.
3. Disconnect all cables attached to the computer. This includes power cords,
input/output (I/O) cables, and any other cables that are connected to the
computer. Refer to “Left and right views” and “Rear view” for help with locating
the various connectors.
4. Remove the two screws that secure the computer cover to the front panel.
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User Guide
5. Lift up the computer cover from the bottom as shown, and disconnect LVDS
cable from the connector on the motherboard.
Note: Use a flat-head screw driver to separate the computer cover from
the front panel if necessary.
1
2
6. To reattach the computer cover:
a. Reconnect the LVDS cable to the connector on the motherboard.
b. Line up the mounting pins on the computer cover with the mounting holes
on the front panel, then place the computer cover into position.
c. Use the two screws secure the computer cover to the front panel.
44 User Guide
Replacing a memory module
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool
down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat
surface for this procedure. Lenovo recommends that you use a blanket,
towel, or other soft cloth to protect the touch screen from scratches or
other damage.
1. Remove any media (disks, CDs, or memory cards) from the drives, shut down
the operating system, and turn off the computer and all attached devices.
2. Unplug all power cords from electrical outlets.
3. Disconnect all cables attached to the computer. This includes power cords,
input/output (I/O) cables, and any other cables that are connected to the
computer. Refer to “Left and right views” and “Rear view” for help with locating
the various connectors.
4. Remove the computer cover. Refer to “Removing the computer cover”.
5. Push out the latches on both sides of the memory socket to release the
memory module and gently pull the memory module upward to remove it
from its socket.
1
1
2
6. To install the memory module:
Align the new memory module with the memory socket, then insert it and push
down on the top edge. Make sure the latches lock the memory module in place.
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User Guide
7. Reattach the computer cover.
Replacing the hard disk drive
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool
down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat
surface for this procedure. Lenovo recommends that you use a blanket,
towel, or other soft cloth to protect the touch screen from scratches or
other damage.
1. Remove any media (disks, CDs, or memory cards) from the drives, shut down
the operating system, and turn off the computer and all attached devices.
2. Unplug all power cords from electrical outlets.
3. Disconnect all cables attached to the computer. This includes power cords,
input/output (I/O) cables, and any other cables that are connected to the
computer. Refer to “Left and right views” and “Rear view” for help with locating
the various connectors.
4. Remove the computer cover. Refer to “Removing the computer cover”.
5. Remove the four screws that secure the hard disk drive assembly to the
chassis, then lift up the assembly and disconnect the power and data cable
from the connector on the hard disk drive.
46 User Guide
6. Remove the four screws that secure the hard disk drive to the bracket.
7. To install the new hard disk drive:
a. Line up the new hard disk drive with the bracket and secure it with the four
screws.
b. Connect the power and data cable to the new hard disk drive.
c. Place the hard disk drive assembly into position and secure it to the chassis
with the four screws.
8. Reattach the computer cover.
Replacing the optical drive
Attention: Turn off the computer and wait 3 to 5 minutes to let it cool
down before removing the cover.
Note: It may be helpful to place the computer face-down on a soft flat
surface for this procedure. Lenovo recommends that you use a blanket,
towel, or other soft cloth to protect the touch screen from scratches or
other damage.
1. Remove any media (disks, CDs, or memory cards) from the drives, shut down
the operating system, and turn off the computer and all attached devices.
2. Unplug all power cords from electrical outlets.
3. Disconnect all cables attached to the computer. This includes power cords,
input/output (I/O) cables, and any other cables that are connected to the
computer. Refer to “Left and right views” and “Rear view” for help with locating
the various connectors.
4. Remove the computer cover. Refer to “Removing the computer cover”.
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User Guide
5. Remove the screw that secures the optical drive to the chassis , then push
out the drive as shown.
12
6. To install the new optical drive:
a. Slide the new optical drive into the drive bay.
b. Secure the optical drive to the chassis with the screw.
7. Reattach the computer cover.
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User Guide
Appendix.
Declaration
Thank you for using Lenovo products.
Carefully read all documents shipped with your computer before you install and
use the product for the first time. Lenovo is not responsible for any loss except
when caused by installation and operations performed by Lenovo professional
service personnel. You are responsible if you fail to operate the product according
to instructions and requirements in the manuals included with your computer, or
operate the product inappropriately.
This manual could include technical inaccuracies or typographical errors. Changes
are made periodically to the information herein; these changes will be incorporated
in new editions of the publication.To provide better service, Lenovo reserves the
right to improve and/or modify the products and software programs described in
the manuals included with your computer, and the content of the manual, at any
time without additional notice.
The manuals included with your computer are provided to help you use Lenovo’s
products appropriately. For the configuration of the product, refer to the related
contract (if any) or product packing list, or consult the distributor for the product
sales.
The content of the manuals included with your computer is protected by copyright
laws and rules. None of the manuals included with your computer may be
reproduced or transcribed by any means or translated into any language without
prior written permission of Lenovo.
The software interface and function and hardware configuration described in
the manuals included with your computer might not match exactly the actual
configuration of the computer that you purchase.You are welcome to contact us
about the manuals included with your computer. For the latest information or any
questions or comments, contact or visit the Lenovo Web site:
Service Web site: http://support.lenovo.com
50 User Guide
Trademarks
Lenovo and the Lenovo logo are trademarks of Lenovo in the United States, other
countries, or both.
Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of
companies.
Intel Inside is a trademark of Intel Corporation in the U.S. and/or other countries.
AMD, the AMD Arrow logo, ATI, AMD Athlon, AMD LIVE!, AMD Opteron, AMD
Phenom, AMD Sempron, Catalyst, Cool ‘n’ Quiet, CrossFire, PowerPlay, Radeon,
and The Ultimate Visual Experience are trademarks of Advanced Micro Devices,
Inc.
Other company, product, or service names referred to herein or in other Lenovo
publications may be trademarks or service marks of others.
All rights reserved.
Names or marks of certain companies mentioned in the manuals included with
your computer or this document do not necessarily indicate that related software
or hardware is included. The actual configuration of the product depends on the
packing list description.
Energy Star Statement
ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency
and the U.S. Department of Energy aimed at saving money and protecting the
environment through energy efficient products and practices.
Lenovo is proud to offer our customers products with an ENERGY STAR compliant
designation. The following machine types have been designed and tested to
conform to the ENERGY STAR program requirement for computers at the time
of manufacture. For more information about ENERGY STAR ratings for Lenovo
computers, go to http://www.lenovo.com.
• F0AY
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User Guide
By using ENERGY STAR compliant products and taking advantage of the power-
management features of your computer, you reduce the consumption of electricity.
Reduced electrical consumption contributes to potential financial sayings, a cleaner
environment, and the reduction of greenhouse gas emissions.
For more information about ENERGY STAR, go to: http://www.energystar.gov.
Lenovo encourages you to make efficient use of energy an integral part of your
day-to-day operations. To help in this endeavor, Lenovo has preset the following
power-management features to take effect when your computer has been inactive
for a specified duration:
ENERGY STAR power-management features, by operating system.
Microsoft Windows Vista, Windows 7, Windows 8 and Windows 8.1
Power plan: Balanced
• Turnoffthedisplay:After10minutes
• Putthecomputertosleep:After25minutes
• Advancedpowersettings:
- Turn off hard disk drives: After 20 minutes
- Hibernate: Never
To awaken your computer from a Sleep or System Standby mode, press any
key on your keyboard. For more information about these settings, refer to your
Windows Help and Support information system.
Enabling ErP compliance mode
You can enable the energy-related products directive (ErP) compliance mode
through the Power menu in the Setup Utility program. This mode reduces
electricity consumption when your computer is in standby mode or turned off.
To enable ErP compliance mode in the Setup Utility program, do the following:
1. Repeatedly press and release the F1 key when turning on the computer to start
the Setup Utility program.
2. From the Setup Utility program main menu, select Power → ErP and press
Enter.
3. Select Enabled and press Enter.
4. Press F10 to save changes and exit the Setup Utility program. Press Enter
when prompted to confirm.
Note:WhenErPcompliancemodeisenabled,youonlycanwakeupyour
computer by pressing the power switch.
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In Windows 8 or Windows 8.1 operating system, you also need to disable Fast
Startup function to meet the off mode requirement of ErP compliance.
To disable the Fast Startup function, do the following:
1. Select Apps → Control Panel from the Search charm.
2. From the Control Panel, choose All Control Panel Items → Power Options.
3. Select Choose what the power buttons do from the pop-up dialog box.
4. Choose Change settings that are currently unavailable option, and uncheck
the Turn on fast startup option from the Shutdown Settings list.
Additional information as required by EU Regulation 617/2013 implementing
Directive 2009/125/EC with regard to ecodesign requirements for computers and
computer servers can be found here: www.lenovo.com/ecodeclaration.
Electronic emissions notices
The following information refers to Lenovo machine type:
• F0AY
Federal Communications Commission (FCC) Declaration of Conformity
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, used, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee the interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhich
the receiver is connected.
• Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovo is not responsible for any radio or television interference caused by using
other than recommended cables or connectors or by unauthorized changes or
modifications to this equipment. Unauthorized changes or modifications could void
the user’s authority to operate the equipment.
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User Guide
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Responsible party:
Lenovo (United States) Incorporated
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Telephone: (919) 294-5900
Mexico regulatory notice
Advertencia: En Mexico la operación de este equipo está sujeta a las siguientes
dos condiciones: (1) es posible que este equipo o dispositivo no cause
interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier
interferencia, incluyendo la que pueda causar su operación no deseada.
54 User Guide