Table of Contents
- Important safety information
- Read this first
- Important information about using your computer
- Conditions that require immediate action
- Service and upgrades
- Power cords and power adapters
- Extension cords and related devices
- Plugs and outlets
- Power supply statement
- External devices
- General battery notice
- Notice for removable rechargeable battery
- Notice for built-in rechargeable battery
- Notice for non-rechargeable coin-cell battery
- Heat and product ventilation
- Electrical current safety information
- Liquid crystal display (LCD) notice
- Using headphones or earphones
- Plastic bag notice
- Glass parts notice
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Registering your computer
- Frequently asked questions
- Getting help about the Windows operating system
- Using the multi-touch screen
- Using the special keys
- Using the ThinkPad pointing device
- Power management
- Cabled Ethernet connections
- Wireless connections
- Using the NVIDIA Optimus Graphics feature
- Using audio features
- Using the camera
- Using an ExpressCard, a media card, or a smart card
- Using an external display
- Traveling with your computer
- Chapter 3. Enhancing your computer
- Chapter 4. Accessibility, ergonomic, and maintenance information
- Chapter 5. Security
- Chapter 6. Advanced configuration
- Chapter 7. Troubleshooting computer problems
- General tips for preventing problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Beep errors
- Memory module problems
- Ethernet problems
- Wireless-LAN problem
- Wireless-WAN problem
- Bluetooth problems
- ThinkPad pointing device problems
- Keyboard problems
- Computer screen problems
- External monitor problems
- Audio problems
- Fingerprint reader problems
- Battery problems
- ac power adapter problem
- Power problems
- Power button problem
- Boot problems
- Sleep and hibernation problems
- Hard disk drive problems
- Solid-state drive problem
- Software problem
- USB problem
- Docking station problem
- Chapter 8. Recovery information
- Chapter 9. Replacing devices
- Static electricity prevention
- Disabling the built-in battery
- Replacing the removable battery
- Replacing the micro SIM card
- Replacing the base cover assembly
- Replacing a memory module
- Replacing the internal storage drive
- Replacing a wireless-WAN card
- Replacing an M.2 solid-state drive in the wireless-WAN-card slot
- Replacing the keyboard
- Replacing the coin-cell battery
- Chapter 10. Getting support
- Appendix A. Supplemental information about the Ubuntu operating system
- Appendix B. Regulatory information
- Certification-related information
- Wireless-related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility (EMC) Directive or Radio Equipment Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Japan notice for ac power cord
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil audio notice
- Appendix C. WEEE and recycling statements
- Appendix D. Restriction of Hazardous Substances (RoHS) Directive
- Appendix E. ENERGY STAR model information
- Appendix F. Notices
- Appendix G. Trademarks
Lenovo T470 User Manual
Displayed below is the user manual for T470 by Lenovo which is a product in the Notebooks category. This manual has pages.
Related Manuals
T470UserGuide
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:
•Safety,Warranty,andSetupGuide
•“Importantsafetyinformation”onpagev
ThelatestSafety,Warranty,andSetupGuideandtheRegulatoryNoticeareavailableontheLenovoSupport
Websiteat:
http://www.lenovo.com/support
FirstEdition(January2017)
©CopyrightLenovo2017.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.
Contents
Importantsafetyinformation......v
Readthisfirst................v
Importantinformationaboutusingyourcomputer..v
Conditionsthatrequireimmediateaction....vii
Serviceandupgrades............vii
Powercordsandpoweradapters.......viii
Extensioncordsandrelateddevices.......ix
Plugsandoutlets...............ix
Powersupplystatement............ix
Externaldevices...............x
Generalbatterynotice.............x
Noticeforremovablerechargeablebattery.....xi
Noticeforbuilt-inrechargeablebattery......xi
Noticefornon-rechargeablecoin-cellbattery...xi
Heatandproductventilation.........xii
Electricalcurrentsafetyinformation......xii
Liquidcrystaldisplay(LCD)notice.......xiii
Usingheadphonesorearphones.......xiii
Plasticbagnotice.............xiv
Glasspartsnotice.............xiv
Chapter1.Productoverview......1
Computercontrols,connectors,andindicators...1
Frontview................1
Left-sideview..............3
Right-sideview..............3
Bottomview...............5
Statusindicators.............5
Importantproductinformationlabels.......7
Machinetypeandmodellabel........7
FCCIDandICCertificationnumber.....8
LabelsfortheWindowsoperatingsystems...9
Computerfeatures.............10
Computerspecifications...........11
Operatingenvironment...........12
Lenovoprograms.............12
AccessingLenovoprograms.......12
AnintroductiontoLenovoprograms....13
Chapter2.Usingyourcomputer...15
Registeringyourcomputer..........15
Frequentlyaskedquestions.........15
GettinghelpabouttheWindowsoperating
system..................16
Usingthemulti-touchscreen.........16
Usingthespecialkeys...........18
UsingtheThinkPadpointingdevice......20
ThinkPadpointingdeviceoverview.....20
UsingtheTrackPointpointingdevice....21
Usingthetrackpad...........22
Usingthetrackpadtouchgestures.....23
CustomizingtheThinkPadpointingdevice..24
Replacingthecaponthepointingstick...24
Powermanagement............25
Usingtheacpoweradapter........25
Usingthebattery............25
Managingthebatterypower.......26
Power-savingmodes..........27
CabledEthernetconnections.........28
Wirelessconnections............28
Usingthewireless-LANconnection.....28
Usingthewireless-WANconnection....29
UsingtheBluetoothconnection......29
UsingtheNFCdevices.........30
UsingtheAirplanemode.........31
UsingtheNVIDIAOptimusGraphicsfeature...32
Usingaudiofeatures............32
Usingthecamera.............32
UsinganExpressCard,amediacard,orasmart
card...................34
Usinganexternaldisplay..........36
Travelingwithyourcomputer.........37
Chapter3.Enhancingyour
computer...............39
FindingThinkPadoptions..........39
ThinkPadBasicDock,ThinkPadProDock,and
ThinkPadUltraDock............39
Controls,connectors,andindicators....39
Attachingadockingstationtoyour
computer...............44
Detachingadockingstationfromyour
computer...............44
Guidelinesonconnectingmultipleexternal
displaystothedockingstation......45
ThinkPadWiGigDock............46
ThinkPadWiGigDockoverview......47
SettinguptheThinkPadWiGigDock....48
UsingtheThinkPadWiGigDock......50
Chapter4.Accessibility,ergonomic,
andmaintenanceinformation....53
Accessibilityinformation...........53
Ergonomicinformation...........55
Cleaningandmaintenance..........56
©CopyrightLenovo2017i
Chapter5.Security..........59
Usingpasswords..............59
Passwordsintroduction.........59
Setting,changing,orremovingapassword.60
Harddisksecurity.............60
Settingthesecuritychip...........61
Usingthefingerprintreader..........62
Deletingdatafromyourstoragedrive......64
Usingfirewalls...............65
Protectingdataagainstviruses........65
Chapter6.Advancedconfiguration..67
Installinganewoperatingsystem.......67
InstallingtheWindows7operatingsystem..67
InstallingtheWindows10operatingsystem.68
Installingdevicedrivers...........69
UsingtheThinkPadSetupprogram......70
ConfiguringThinkPadSetup.......70
Changingthestartupsequence......70
UpdatingtheUEFIBIOS.........71
BIOSmenu..............71
Usingsystemmanagement..........83
Chapter7.Troubleshootingcomputer
problems...............85
Generaltipsforpreventingproblems......85
Diagnosingproblems............85
Troubleshooting..............86
Computerstopsresponding.......86
Spillsonthekeyboard..........87
Errormessages............87
Beeperrors..............89
Memorymoduleproblems........90
Ethernetproblems...........90
Wireless-LANproblem..........91
Wireless-WANproblem.........92
Bluetoothproblems...........92
ThinkPadpointingdeviceproblems.....92
Keyboardproblems...........93
Computerscreenproblems........93
Externalmonitorproblems........95
Audioproblems............96
Fingerprintreaderproblems........98
Batteryproblems............98
acpoweradapterproblem........99
Powerproblems............99
Powerbuttonproblem..........99
Bootproblems.............100
Sleepandhibernationproblems......100
Harddiskdriveproblems.........101
Solid-statedriveproblem.........101
Softwareproblem............101
USBproblem.............102
Dockingstationproblem.........102
Chapter8.Recoveryinformation..103
RecoveryinformationfortheWindows7operating
system..................103
Creatingandusingrecoverymedia.....103
Reinstallingpreinstalledprogramsanddevice
drivers................104
RecoveryinformationfortheWindows10operating
system..................105
Resettingyourcomputer.........105
Usingadvancedstartupoptions......105
RecoveringyouroperatingsystemifWindows
10failstostart.............105
CreatingandusingarecoveryUSBdrive..105
Chapter9.Replacingdevices....107
Staticelectricityprevention..........107
Disablingthebuilt-inbattery.........107
Replacingtheremovablebattery.......108
ReplacingthemicroSIMcard.........109
Replacingthebasecoverassembly......110
Replacingamemorymodule.........112
Replacingtheinternalstoragedrive......114
Replacingawireless-WANcard........122
ReplacinganM.2solid-statedriveinthe
wireless-WAN-cardslot...........123
Replacingthekeyboard...........125
Replacingthecoin-cellbattery........130
Chapter10.Gettingsupport....133
BeforeyoucontactLenovo..........133
Gettinghelpandservice...........133
Usingdiagnosticprograms........134
LenovoSupportWebsite.........134
CallingLenovo.............134
Purchasingadditionalservices........135
AppendixA.Supplemental
informationabouttheUbuntu
operatingsystem..........137
AppendixB.Regulatory
information.............139
Certification-relatedinformation........139
Wireless-relatedinformation.........139
Wirelessinteroperability.........139
Usageenvironmentandyourhealth....140
LocatingtheUltraConnectwireless
antennas...............140
iiT470UserGuide
Wireless-radiocomplianceinformation...141
Locatingwirelessregulatorynotices....141
Exportclassificationnotice..........142
Electronicemissionnotices..........142
FederalCommunicationsCommission
DeclarationofConformity........142
IndustryCanadaClassBemissioncompliance
statement...............142
EuropeanUnion-Compliancetothe
ElectromagneticCompatibility(EMC)Directive
orRadioEquipmentDirective.......142
GermanClassBcompliancestatement...143
KoreaClassBcompliancestatement....144
JapanVCCIClassBcompliancestatement..144
Japancompliancestatementforproducts
whichconnecttothepowermainswith
ratedcurrentlessthanorequalto20Aper
phase................144
Japannoticeforacpowercord......144
Lenovoproductserviceinformationfor
Taiwan................144
Eurasiancompliancemark..........144
Brazilaudionotice.............144
AppendixC.WEEEandrecycling
statements.............145
Generalrecyclinginformation.........145
ImportantWEEEinformation.........145
Japanrecyclingstatements.........146
RecyclinginformationforBrazil........146
BatteryrecyclinginformationfortheEuropean
Union..................147
BatteryrecyclinginformationforTaiwan.....148
BatteryrecyclinginformationfortheUnitedStates
andCanada................148
RecyclinginformationforChina........148
AppendixD.RestrictionofHazardous
Substances(RoHS)Directive....149
AppendixE.ENERGYSTARmodel
information.............153
AppendixF.Notices.........155
AppendixG.Trademarks......157
©CopyrightLenovo2017iii
ivT470UserGuide
Importantsafetyinformation
Note:Readtheimportantsafetyinformationfirst.
Readthisfirst
Thisinformationcanhelpyousafelyuseyournotebookcomputer.Followandretainallinformationincluded
withyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement
ortheLimitedWarranty.Formoreinformation,see"WarrantyInformation"intheSafety,Warranty,andSetup
Guidethatcomeswithyourcomputer.
Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal
computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential
safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.Toreducethese
risks,followtheinstructionsincludedwithyourproduct,observeallwarningsontheproductandinthe
operatinginstructions,andreviewtheinformationincludedinthisdocumentcarefully.Bycarefullyfollowing
theinformationcontainedinthisdocumentandprovidedwithyourproduct,youcanhelpprotectyourself
fromhazardsandcreateasafercomputerworkenvironment.
Note:Thisinformationincludesreferencestopoweradaptersandbatteries.Inadditiontonotebook
computers,someproducts(suchasspeakersandmonitors)shipwithexternalpoweradapters.Ifyouhave
suchaproduct,thisinformationappliestoyourproduct.Inaddition,computerproductscontainacoin-sized
internalbatterythatprovidespowertothesystemclockevenwhenthecomputerisunplugged,sothe
batterysafetyinformationappliestoallcomputerproducts.
Importantinformationaboutusingyourcomputer
Ensurethatyoufollowtheimportanttipsgivenheretogetthemostuseandenjoymentoutofyourcomputer.
Failuretodosomightleadtodiscomfortorinjury,orcausethecomputertofail.
Protectyourselffromtheheatthatyourcomputergenerates.
Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm
rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach
dependsontheamountofsystemactivityandthelevelofchargeinthebattery.
Extendedcontactwithyourbody,eventhroughclothing,couldcause
discomfortorevenaskinburn.
•Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin
contactwithahotsectionofthecomputerforanyextendedtime.
•Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom
thepalmrest.
Protectyourselffromtheheatgeneratedbytheacpoweradapter.
Whentheacpoweradapterisconnectedtoanelectricaloutletandyour
computer,itgeneratesheat.
Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin
burn.
•Donotplacetheacpoweradapterincontactwithanypartofyourbody
whileitisinuse.
•Neveruseittowarmyourbody.
©CopyrightLenovo2017v
Preventyourcomputerfromgettingwet.
Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour
computer.
Protectthecablesfrombeingdamaged.
Applyingstrongforcetocablesmaydamageorbreakthem.
Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a
keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked
on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway
subjecttotreatmentthatcouldinterferewiththeoperationofyourcomputer.
Protectyourcomputeranddatawhenmovingit.
Beforemovingacomputerequippedwithaharddiskdrive,dooneofthe
following:
•Turnitoff.
•Putitinsleepmode.
•Putitinhibernationmode.
Thishelpstopreventdamagetothecomputer,andpossiblelossofdata.
Handleyourcomputergently.
Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson
yourcomputer,display,orexternaldevices.
Carryyourcomputercarefully.
•Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.
•Donotpackyourcomputerinatightlypackedsuitcaseorbag.
•Beforeputtingyourcomputerinacarryingcase,makesurethatitisoff,insleep
mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit
isturnedon.
viT470UserGuide
Conditionsthatrequireimmediateaction
Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough
thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repairedby
anauthorizedservicer.
Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare
occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou
mighthearsoundslikepopping,cracking,orhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,theymightindicate
apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself.
ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone
numbers,seethefollowingWebsite:
http://www.lenovo.com/support/phone
Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger.
Ifyouhaveanyquestionabouttheconditionofacomponent,donotusetheproduct.Contact
theCustomerSupportCenterortheproductmanufacturerforinstructionsonhowtoinspectthe
productandhaveitrepaired,ifnecessary.
Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafety
concernswithyourproduct,stopusingtheproductandunplugitfromthepowersourceand
telecommunicationlinesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.
•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare
cracked,broken,ordamaged.
•Signsofoverheating,smoke,sparks,orfire.
•Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign
substancesonthebattery.
•Acracking,hissing,orpoppingsound,orstrongodorthatcomesfromtheproduct.
•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercord,or
poweradapter.
•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.
•Theproducthasbeendroppedordamagedinanyway.
•Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.
Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufactured
fororbyLenovo®,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurther
instructions,oruntilyougetasuitablereplacement.
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
©CopyrightLenovo2017vii
surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhave
anyquestionsorconcerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
Powercordsandpoweradapters
DANGER
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F,3G,0.75mm2,or
better.Forothercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin
waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord
orpoweradapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.
Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed
bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector
terminalsonapoweradapter,whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof
overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
viiiT470UserGuide
Topreventpossibleoverheating,donotcoverthepoweradapterwithclothingorotherobjects
whenthepoweradapterispluggedintoanelectricaloutlet.
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
Plugsandoutlets
DANGER
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe
damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain
areplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts
ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagrounded
electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto
anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan
approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never
overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch
circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads
andbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose
totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare
installing.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Powersupplystatement
DANGER
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
©CopyrightLenovo2017ix
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
Externaldevices
CAUTION:
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and
1394cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.T oavoid
possibledamagetoattacheddevices,waitatleastfivesecondsafterthecomputerisshutdownto
disconnectexternaldevices.
Generalbatterynotice
DANGER
BatteriessuppliedbyLenovoforusewithyourproducthavebeentestedforcompatibilityand
shouldonlybereplacedwithapprovedparts.AbatteryotherthantheonespecifiedbyLenovo,ora
disassembledormodifiedbatteryisnotcoveredbythewarranty.
Batteryabuseormishandlingcancauseoverheat,liquidleakage,oranexplosion.Toavoidpossible
injury,dothefollowing:
•Donotopen,dissemble,orserviceanybattery.
•Donotcrushorpuncturethebattery.
•Donotshort-circuitthebattery,orexposeittowaterorotherliquids.
•Keepthebatteryawayfromchildren.
•Keepthebatteryawayfromfire.
Stopusingthebatteryifitisdamaged,orifyounoticeanydischargeorthebuildupofforeign
materialsonthebatteryleads.
Storetherechargeablebatteriesorproductscontainingtherechargeablebatteriesatroom
temperature,chargedtoapproximately30to50%ofcapacity.Werecommendthatthebatteriesbe
chargedaboutonceperyeartopreventoverdischarge.
Donotputthebatteryintrashthatisdisposedofinlandfills.Whendisposingofthebattery,comply
withlocalordinancesorregulations.
xT470UserGuide
Noticeforremovablerechargeablebattery
DANGER
Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.
Ifthebatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontainsasmall
amountofharmfulsubstance.
Noticeforbuilt-inrechargeablebattery
DANGER
Donotattempttoreplacethebuilt-inrechargeablebattery.Replacementofthebatterymustbe
donebyaLenovo-authorizedrepairfacilityortechnician.
Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.
TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal
lawsandregulations.
Noticefornon-rechargeablecoin-cellbattery
DANGER
Ifthecoin-cellbatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontains
asmallamountofharmfulsubstance.
Donotheattomorethan100°C(212°F).
ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.
CaliforniaPerchlorateInformation:
Productscontainingmanganesedioxidelithiumcoin-cellbatteriesmaycontainperchlorate.
PerchlorateMaterial-specialhandlingmayapply,See
www.dtsc.ca.gov/hazardouswaste/perchlorate
©CopyrightLenovo2017xi
Heatandproductventilation
DANGER
Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen
batteriesarecharging.Notebookcomputerscangenerateasignificantamountofheatduetotheir
compactsize.Alwaysfollowthesebasicprecautions:
•Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome
otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour
bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou
usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime.
Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson
theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody,
eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks
fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse
thekeyboardforanyextendedlengthoftime.
•Donotoperateyourcomputerorchargethebatterynearflammablematerialsorinexplosive
environments.
•Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and
reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton
abed,sofa,carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
•Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates
heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe
acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing,
maycauseaskinburn.
Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe
requiredforcomputersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
Electricalcurrentsafetyinformation
DANGER
Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.
Toavoidashockhazard:
•Donotuseyourcomputerduringalightningstorm.
•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
xiiT470UserGuide
•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
•Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
•Disconnecttheattachedpowercords,battery,andallthecablesbeforeyouopenthedevice
covers,unlessinstructedotherwiseintheinstallationandconfigurationprocedures.
•Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse
thecomputerwheninternalpartsandcircuitsareexposed.
DANGER
Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving,
oropeningcoversonthisproductorattacheddevices.
Toconnect:
1.TurneverythingOFF .
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlets.
5.TurndevicesON.
Todisconnect:
1.TurneverythingOFF .
2.First,removepowercordsfromoutlets.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallother
electricalcablesconnectedtothecomputer.
Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectrical
cableshavebeenconnectedtothecomputer.
DANGER
Duringelectricalstorms,donotperformanyreplacementanddonotconnectthetelephonecable
toordisconnectitfromthetelephoneoutletonthewall.
Liquidcrystaldisplay(LCD)notice
CAUTION:
Theliquidcrystaldisplay(LCD)ismadeofglass,androughhandlingordroppingthecomputercan
causetheLCDtobreak.IftheLCDbreaksandtheinternalfluidgetsintoyoureyesoronyour
hands,immediatelywashtheaffectedareaswithwaterforatleast15minutes;ifanysymptomsare
presentafterwashing,getmedicalcare.
Note:Forproductswithmercury-containingfluorescentlamps(forexample,non-LED),thefluorescentlamp
intheliquidcrystaldisplay(LCD)containsmercury;disposeofaccordingtolocal,state,orfederallaws.
Usingheadphonesorearphones
CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof
theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound
pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.
©CopyrightLenovo2017xiii
Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe
outputoftheheadphoneorearphoneconnectorsdonotcomplywithspecificationsofEN50332-2.The
headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspecification
limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV.Tohelpprotectagainst
hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7
limits)forawidebandcharacteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.
IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof
theheadphonesorearphonesandthecomputeralreadycomplieswiththespecificationsofEN50332-1.
Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto
excessivesoundpressurelevels.
Plasticbagnotice
DANGER
Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger
ofsuffocation.
Glasspartsnotice
CAUTION:
Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped
onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove
it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.
xivT470UserGuide
Chapter1.Productoverview
Thischapterprovidesbasicinformationtohelpyougetfamiliarwithyourcomputer.
Computercontrols,connectors,andindicators
Thissectionintroduceshardwarefeaturesofthecomputer.
Frontview
1Conventionalcamera(availableonsomemodels)2Microphones
3Infraredcamera(availableonsomemodels)4TrackPoint®pointingstick
5Powerbutton6Fingerprintreader(availableonsomemodels)
7TrackPointbuttons8Trackpad
9NFClabel(availableonsomemodels)10Screen(multi-touchscreenavailableonsomemodels)
1Conventionalcamera(availableonsomemodels)
Thecameraenablesyoutotakepicturesorholdavideoconference.Formoreinformation,see“Using
thecamera”onpage32.
2Microphones
Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.
3Infraredcamera(availableonsomemodels)
Theinfraredcameraprovidesapersonalandsecurewayforyoutosignintoyourcomputerwithface
authentication.Aftersettingtheinfraredcameraforfaceauthentication,youcanunlockyourcomputerby
scanningyourfaceinsteadofusingapassword.Formoreinformation,see“Usingthecamera”onpage32.
Note:TheinfraredcameraisonlysupportedontheWindow10operatingsystem.
©CopyrightLenovo20171
ThinkPadpointingdevice
4TrackPointpointingstick
7TrackPointbuttons
8Trackpad
YourcomputerisequippedwiththeLenovo-uniqueThinkPad®pointingdevice.Formoreinformation,see
“ThinkPadpointingdeviceoverview”onpage20.
5Powerbutton
Youcanpressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.
Toturnoffthecomputer,dothefollowing:
•ForWindows7:OpentheStartmenuandclickShutdown.
•ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.
Ifyourcomputerisunresponsive,youcanturnoffthecomputerbypressingandholdingthepowerbutton
forfourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstopsresponding”on
page86formoreinformation.
Youalsocandefinewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn
offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton
does,dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickPowerOptions➙Choosewhatthepowerbuttonsdo.
3.Followtheinstructionsonthescreen.
6Fingerprintreader(availableonsomemodels)
Fingerprintauthenticationprovidessimpleandsecureuseraccessbyassociatingyourfingerprintwitha
password.Formoreinformation,see“Usingthefingerprintreader”onpage62.
9NFClabel(availableonsomemodels)
Nearfieldcommunication(NFC)isahigh-frequencyandshort-rangewirelesscommunicationtechnology.By
usingNFC,youcanestablishtheradiocommunicationsbetweenyourcomputerandanotherNFC-enabled
deviceoverafewcentimetersorinches.Formoreinformation,see“UsingtheNFCdevices”onpage30.
10Screen(multi-touchscreenavailableonsomemodels)
Themulti-touchscreenenablesyoutouseyourcomputerwithsimpletouchgestures.Formoreinformation,
see“Usingthemulti-touchscreen”onpage16.
2T470UserGuide
Left-sideview
1Powerconnector2USB3.0connector
3USB-Cconnector(Thunderbolt™3compatible)4Fanlouvers
5Smart-cardslot(availableonsomemodels)
1Powerconnector
Thepowerconnectorenablesyoutoconnectthecomputertoacpower.
2USB3.0connector
YoucanusetheUSB3.0connectorstoconnectUSB-compatibledevices,suchasaUSBkeyboard,USB
mouse,USBstoragedevice,orUSBprinter.
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
3USB-Cconnector(Thunderbolt™3compatible)
TheUSB-CconnectoriscompatiblewiththeUSBType-Cstandardthatsupportspowerdelivery,data
transfer,videooutput,andsoon.ThisconnectoralsosupportstheThunderbolt3protocol.
LenovoprovidesvariousUSB-Caccessoriestohelpyouexpandyourcomputerfunctionality,suchasa
USB-CtoVGAAdapter.Formoreinformation,gotohttp://www.lenovo.com/essentials.
4Fanlouvers
Thefanlouversandinternalfanenableairtocirculateinthecomputertoensurepropercooling,especially
thecoolingofthemicroprocessor.
Note:Toensureproperairflow,donotplaceanyobstaclesinfrontofthefanlouvers.
5Smart-cardslot(availableonsomemodels)
Youcanusesmartcardsforauthentication,datastorage,andapplicationprocessing.Withinlarge
organizations,youmightalsousesmartcardsforstrongsecurityauthenticationofsinglesign-on(SSO).For
moreinformation,see“UsinganExpressCard,amediacard,orasmartcard”onpage34.
Right-sideview
1Audioconnector2USB3.0connectors
3HDMI™connector4Ethernetconnector
5Media-cardslot6Security-lockslot
Chapter1.Productoverview3
1Audioconnector
Youcanconnectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplugtotheaudioconnectorto
listentothesoundfromthecomputer.
Ifyouareusingaheadsetwithafunctionswitch,donotpressthisswitchwhileusingtheheadset.Ifyou
presstheswitch,theheadsetmicrophoneisdisabled,andtheintegratedmicrophonesonthecomputeris
enabledinstead.
Note:Theaudioconnectordoesnotsupportaconventionalmicrophone.Formoreinformation,see“Using
audiofeatures”onpage32.
2USB3.0connectors
YoucanusetheUSB3.0connectorstoconnectUSB-compatibledevices,suchasaUSBkeyboard,USB
mouse,USBstoragedevice,orUSBprinter.
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
3HDMIconnector
TheHigh-DefinitionMultimediaInterface(HDMI)connectorisadigitalaudioandvideointerface.Itenables
youtoconnectyourcomputertoacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer
orahigh-definitiontelevision(HDTV).
4Ethernetconnector
TheEthernetconnectorenablesyoutoconnectthecomputertoalocalareanetwork(LAN).
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
YoucanonlyconnectanEthernetcabletothisconnector.
TheEthernetconnectorhastwonetworkstatusindicators.Whenthegreenindicatorison,thecomputeris
connectedtoaLAN.Whentheyellowindicatorblinks,dataisbeingtransmitted.
Note:Ifthecomputerisconnectedtoadockingstation,usetheEthernetconnectoronthedockingstation
insteadoftheoneonthecomputer.
5Media-cardslot
Youcaninsertaflashmediacardintothemedia-cardslotfordataaccessorstorage.Formoreinformation,
see“UsinganExpressCard,amediacard,orasmartcard”onpage34.
6Security-lockslot
Toprotectyourcomputerfromtheft,lockyourcomputertoadesk,table,orotherfixturesthroughasecurity
cablelockthatfitsthissecurity-lockslot.
Note:Youareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity
feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance
ofthelockingdeviceandsecurityfeature.
4T470UserGuide
Bottomview
1Removablebattery2Docking-stationconnector
3Speakers4Keyboarddrainageholes
5Emergency-resethole6Micro-SIM-cardslot(availableonsomemodels)
1Removablebattery
Youcanusethecomputerwithbatterypowerwheneveracpowerisunavailable.
2Docking-stationconnector
Youcanconnectthecomputertoasupporteddockingstationtoextendthecomputercapabilities.
3Speakers
Yourcomputerisequippedwithapairofstereospeakers.
4Keyboarddrainageholes
Ifyouaccidentallyspillwaterordrinkoverthekeyboard,thekeyboarddrainageholescanhelpdrainout
liquidfromyourcomputer.
5Emergency-resethole
Ifthecomputerstopsrespondingandyoucannotturnitoffbypressingthepowerbutton,removetheac
poweradapter.Then,insertastraightenedpaperclipintotheemergency-resetholetoresetthecomputer.
6Micro-SIM-cardslot(availableonsomemodels)
Themicro-SIM-cardslotisinthebatterycompartment.Ifthecomputersupportsthewirelesswidearea
network(WWAN),amicroSubscriberIdentificationModule(SIM)cardmightberequiredtoestablish
connections.ForinformationaboutreplacingorinstallingthemicroSIMcard,see“Replacingthemicro
SIMcard”onpage109.
Statusindicators
Thistopicprovidesinformationaboutlocatingandidentifyingthevariousstatusindicatorsonyourcomputer.
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustrations.
Chapter1.Productoverview5
1Camerastatusindicator
Whenthisindicatorison,theconventionalcameraisinuse,ortheinfraredcameraisinrecognitionmode.
27Systemstatusindicators
TheindicatorintheThinkPadlogoonthecomputerlidandtheindicatorinthepowerbuttonshowthe
systemstatusofyourcomputer.
•Blinksforthreetimes:Thecomputerisinitiallyconnectedtopower.
•On:Thecomputerison(innormalmode).
•Off:Thecomputerisofforinhibernationmode.
•Blinksfast:Thecomputerisenteringsleeporhibernationmode.
•Blinksslowly:Thecomputerisinsleepmode.
3CapsLockindicator
Whenthisindicatorison,youcantypeuppercaselettersbydirectlypressingtheletterkeys.
6T470UserGuide
4FnLockindicator
ThisindicatorshowsthestatusofFnLockfunction.Formoreinformation,see“Usingthespecialkeys”
onpage18.
5Speaker-muteindicator
Whenthisindicatorison,thespeakersaremuted.
6Microphone-muteindicator
Whenthisindicatorison,themicrophonesaremuted.
8acpowerstatusindicator
Thisindicatorshowstheacpowerandchargingstatusofthecomputer.
•Green:connectedtoacpower(batterypower80%–100%)
•Yellow:connectedtoacpower(batterypower1%–80%)
•Off:notconnectedtoacpower
Importantproductinformationlabels
Thissectionprovidesinformationtohelpyoulocatethefollowinglabels:
•Machinetypeandmodellabel
•FCCIDandICCertificationlabel
•LabelsfortheWindowsoperatingsystems
Machinetypeandmodellabel
WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpsthetechniciansto
identifyyourcomputerandprovidefasterservice.
Thefollowingillustrationshowswheretofindthelabelthatcontainsthemachinetypeandmodelinformation
ofyourcomputer.
Chapter1.Productoverview7
FCCIDandICCertificationnumber
TheFCCandICCertificationinformationisidentifiedbyalabelonthecomputerasshowninthefollowing
illustration.
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustration.
Thecontentofthislabeldiffersdependingonthewirelessmodulesthatcomewithyourcomputer:
•Forapreinstalledwirelessmodule,thislabelidentifiestheactualFCCIDandICcertificationnumberfor
thewirelessmoduleinstalledbyLenovo.
Note:Donotremoveorreplaceapreinstalledwirelessmodulebyyourself.Forreplacement,you
mustcontactLenovoservicefirst.Lenovoisnotresponsibleforanydamagecausedbyunauthorized
replacement.
•Forauser-installablewirelessWANmodule,thislabeldirectsyoutoconsultthisuserguidefortheactual
FCCIDandICcertificationnumber.
TheFCCIDandICCertificationnumberlabelisaffixedtothewirelessWANmodule1(availableon
somemodels)installedinthecomputer.
8T470UserGuide
Note:Fortheuser-installablewirelessmodule,ensurethatyouuseonlyaLenovo-authorizedwireless
moduleforthecomputer.Otherwise,anerrormessagewillbedisplayedandthecomputerwillbeep
whenyouturnonthecomputer.
LabelsfortheWindowsoperatingsystems
Windows7CertificateofAuthenticity:ComputermodelspreinstalledwiththeWindows7operating
systemhaveaCertificateofAuthenticitylabelaffixedtothecomputercoverorinsidethebattery
compartment.TheCertificateofAuthenticityisyourindicationthatthecomputerislicensedforaWindows7
productandispreinstalledwithaWindows7genuineversion.Insomecases,anearlierWindowsversion
mightbepreinstalledunderthetermsoftheWindows7Professionallicensedowngraderights.Printedon
theCertificateofAuthenticityistheWindows7versionforwhichthecomputerislicensedandtheProduct
ID.TheProductIDisimportantwhenyoureinstalltheWindows7operatingsystemfromasourceother
thanaLenovoproductrecoverydiscset.
Windows10GenuineMicrosoft®label:YourcomputermighthaveaGenuineMicrosoftlabelaffixedtoits
coverdependingonthefollowingfactors:
•Yourgeographiclocation
•Datewhenyourcomputerwasmanufactured
•VersionofWindows10thatispreinstalled
Gotohttps://www.microsoft.com/en-us/howtotell/Hardware.aspxforillustrationsofthevarioustypes
ofGenuineMicrosoftlabels.
•InthePeople’sRepublicofChina,theGenuineMicrosoftlabelisrequiredonallcomputermodels
preinstalledwithanyversionofWindows10.
•Inothercountriesandregions,theGenuineMicrosoftlabelisrequiredonlyoncomputermodelslicensed
forWindows10Pro.
TheabsenceofaGenuineMicrosoftlabeldoesnotindicatethatthepreinstalledWindowsversionisnot
genuine.FordetailsonhowtotellwhetheryourpreinstalledWindowsproductisgenuine,refertothe
informationprovidedbyMicrosoftat:
Chapter1.Productoverview9
https://www.microsoft.com/en-us/howtotell/default.aspx
UnlikeWindows7products,therearenoexternal,visualindicatorsoftheProductIDorWindowsversionfor
whichthecomputerislicensed.Instead,theProductIDisrecordedinthecomputerfirmware.Whenever
aWindows10productisinstalled,theinstallationprogramchecksthecomputerfirmwareforavalid,
matchingProductIDtocompletetheactivation.
Insomecases,anearlierWindowsversionmightbepreinstalledunderthetermsoftheWindows10Pro
licensedowngraderights.
Computerfeatures
Thecomputerfeaturesintroducedinthistopiccovervariousmodels.Somecomputerfeaturesmight
beavailableonlyonspecificmodels.
Microprocessor
Toviewthemicroprocessorinformationofyourcomputer,dothefollowing:
•ForWindows7:OpentheStartmenu,right-clickComputer,andthenclickProperties.
•ForWindows10:Right-clicktheStartbuttonandthenselectSystem.
Memory
•Doubledatarate4(DDR4)smalloutlinedualin-linememorymodule(SODIMM)
Storagedevice
•2.5-inchformfactor,7-mm(0.28-inch)heightharddiskdrive
•2.5-inchformfactor,7-mm(0.28-inch)heightsolid-statedrive
•M.2solid-statedrive(availableonsomemodels)
•Intel®Optane™memory
Display
•Brightnesscontrol
•ColordisplaywithThinFilmTransistor(TFT)technology
•Displaysize:355.6mm(14inches)
•Displayresolution:1366x768pixelsor1920x1080pixels
•Multi-touchtechnology(availableonsomemodels)
Keyboard
•Six-rowkeyboard(backlightfunctionavailableonsomemodels)
•Functionkeys
•ThinkPadpointingdevice
Connectorsandslots
•acpowerconnector
•Audioconnector
•Docking-stationconnector
•Ethernetconnector
•HDMIconnector
10T470UserGuide
•Media-cardslot
•Micro-SIM-cardslot(insidethebatterycompartment)(availableonsomemodels)
•OneUSB-Cconnector(Thunderbolt3compatible)
•Smart-cardslot(availableonsomemodels)
•ThreeUSB3.0connectors
Securityfeatures
•Fingerprintreader(availableonsomemodels)
•Infraredcamera(availableonsomemodels)
•Security-lockslot
•Securitychip
–TrustedPlatformModule(TPM)1.2(forWindows7)
–TPM2.0(forWindows10)
Wirelessfeatures
•Bluetooth
•NFC(availableonsomemodels)
•GlobalPositioningSystem(GPS)(availableonsomemodels)
•WirelessLAN
•WirelessWAN(availableonsomemodels)
•WirelessGigabit(WiGig)(availableonsomemodels)
Others
•Conventionalcamera(availableonsomemodels)
•Microphones
Computerspecifications
Size
•Width:336.6mm(13.25inches)
•Depth:232.5mm(9.15inches)
•Thickness:19.95mm(0.79inches)
Maximumheatoutput(dependingonthemodel)
•45W(154Btu/hr)
•65W(222Btu/hr)
Powersource(acpoweradapter)
•Sine-waveinputat50Hzto60Hz
•Inputratingoftheacpoweradapter:100Vto240Vac,50Hzto60Hz
Chapter1.Productoverview11
Operatingenvironment
Maximumaltitude(withoutpressurization)
•3048m(10000ft)
Temperature
•Ataltitudesupto2438m(8000ft)
–Operating:5°Cto35°C(41°Fto95°F)
–Storage:5°Cto43°C(41°Fto109°F)
•Ataltitudesabove2438m(8000ft)
–Maximumtemperaturewhenoperatingundertheunpressurizedcondition:31.3°C(88°F)
Note:Whenyouchargethebattery,itstemperaturemustbeatleast10°C(50°F).
Relativehumidity
•Operating:8%to95%atwet-bulbtemperature23°C(73°F)
•Storage:5%to95%atwet-bulbtemperature27°C(81°F)
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Attention:
•Keepelectricalappliancessuchaselectricfans,radio,airconditioners,andmicrowaveovensaway
fromthecomputer.Thestrongmagneticfieldsgeneratedbytheseappliancescandamagethemonitor
anddataontheinternalstoragedrive.
•Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilled
onorinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
•Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Lenovoprograms
YourcomputercomeswithLenovoprogramstohelpyouworkeasilyandsecurely.
AccessingLenovoprograms
ToaccessLenovoprogramsonyourcomputer,dothefollowing:
1.OpentheStartmenuandlocateaprogrambytheprogramname.
2.IftheprogramisnotdisplayedontheStartmenuonWindows7,clickAllprogramstodisplayall
programs.
3.Ifyoustilldonotfindtheprogramintheprogramlist,searchfortheprograminthesearchbox.
Note:IfyouareusingtheWindows7operatingsystem,someLenovoprogramsarereadytobeinstalled.
Youcannotfindtheseprogramsthroughtheabovemethodsunlessyouhaveinstalledthemfirst.Toinstall
theseLenovoprograms,starttheLenovoPCExperienceprogram,clickLenovoT ools,andthenfollow
theinstructionsonthescreen.
12T470UserGuide
AnintroductiontoLenovoprograms
ThistopicprovidesabriefintroductiontoLenovoprograms.Dependingonyourcomputermodel,someof
theprogramsmightnotbeavailable.
Theavailableprogramsaresubjecttochangewithoutnotice.Tolearnmoreabouttheprogramsandother
computingsolutionsofferedbyLenovo,goto:
http://www.lenovo.com/support
AccessConnections™
(Windows7)
Thisprogramisaconnectivityassistantforcreatingandmanaginglocation
profiles.Eachlocationprofilestoresnetworksettingsrequiredforconnectingto
anetworkinfrastructurefromaspecificlocationsuchashomeoroffice.
Thisprogramenablesyoutoswitchbetweenlocationprofileswhenyoumove
yourcomputerfromplacetoplace.Therefore,youcanquicklyandeasily
connecttoanetworkwithoutmanuallyreconfiguringyoursettingsandrestarting
thecomputereachtime.
ActiveProtectionSystem™
(Windows7andWindows10)
Thisprogramprotectsyourinternalstoragedrivewhentheshocksensorinside
yourcomputerdetectsaconditionthatcoulddamagethedrive.Sucha
conditionincludessystemtilt,excessivevibration,orshock.
Theinternalstoragedriveislessvulnerabletodamagewhenitisnotoperating.
Thisisbecausethedrivestopsspinning,andthereadandwriteheadsofthe
drivemightalsobemovedtoareaswithoutdata.
Whendetectingthattheenvironmentisstableagain(minimalchangeinsystem
tilt,vibration,orshock),theshocksensorenablestheinternalstoragedrive.
CommunicationsUtility
(Windows7)
Thisprogramenablesyoutoconfiguresettingsfortheintegratedcameraand
audiodevices.
FingerprintManagerPro,Lenovo
FingerprintManager,orLenovo
TouchFingerprintSoftware
(Windows7)
Ifyourcomputerhasafingerprintreader,thisprogramenablesyoutoenroll
yourfingerprintandassociateitwithyourpasswords.Asaresult,fingerprint
authenticationcanreplaceyourpasswordsandenablesimpleandsecureuser
access.
HotkeyFeaturesIntegration
(Windows7andWindows10)
HotkeyFeaturesIntegrationisautilitypackagethatenablesyoutoselectand
installutilitiesspecificallyforthespecialkeysandbuttonsonyourcomputer.
Thespecialkeysandbuttonsaredesignedtomeetaccessibilityandusability
requirements.Installingrelatedutilitiesenablesfullfunctionalityofthespecial
keysandbuttons.
LenovoCompanion
(Windows10)
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessand
understand.WithLenovoCompanion,theyare.
UseLenovoCompaniontodothefollowing:
•Optimizeyourcomputerperformance,monitoryourcomputerhealth,and
manageupdates.
•Accessyouruserguide,checkwarrantystatus,andviewaccessories
customizedforyourcomputer.
•Readhow-toarticles,exploreLenovoforums,andstayup-to-dateon
technologynewswitharticlesandblogsfromtrustedsources.
TheLenovoCompanionprogramisfilledwithexclusiveLenovocontenttohelp
youlearnmoreaboutwhatyoucandowithyourLenovocomputer.
Chapter1.Productoverview13
LenovoID
(Windows10)
ThisprogramenablesyoutocreateandmanageyourLenovoID.WithaLenovo
ID,youcanconnecttoeverythingLenovothroughasingleaccount.Useyour
LenovoIDforquickandsimpleauthenticationandthenenjoythevarious
servicesprovidedbyLenovo.Suchservicesincludeonlineshopping,app
download,personalizeddevicesupport,specialpromotionaloffers,Lenovo
forums,andsoon.
LenovoPCExperience
(Windows7)
Thisprogramhelpsyouworkeasilyandsecurelybyprovidingeasyaccess
tovariousprograms.
Note:Thisprogramcannotbefoundfromtheallprogramlistorsearchbox.
Toaccessthisprogram,gotoControlPanel.ViewControlPanelbyCategory,
clickHardwareandSound➙DevicesandPrinters,andthendouble-click
thedevicewithyourcomputername.
LenovoSettings
(Windows10)
Thisprogramenhancesyourcomputingexperiencebyprovidingthefollowing
features:
•Turningyourcomputerintoaportablehotspot
•Configuringcameraandaudiosettings
•Optimizingyourpowersettings
•Creatingandmanagingmultiplenetworkprofiles
LenovoSolutionCenter
(Windows7)
Thisprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,and
supportinformation,alongwithhintsandtipsforoptimalsystemperformance.
MobileBroadbandConnect
(Windows7)
Thisprogramenablesyoutoconnectthecomputertothemobilebroadband
networkthroughasupportedwireless-WANcard.
PowerManager
(Windows7)
Thisprogramprovidesconvenient,flexible,andcompletepowermanagement
forthecomputer.Itenablesyoutoadjustyourcomputerpowersettingsto
achievethebestbalancebetweenperformanceandpowersaving.
RecoveryMedia
(Windows7)
Thisprogramenablesyoutorestorethecontentsoftheinternalstoragedriveto
thefactorydefaultsettings.
SystemUpdate
(Windows7)
Thisprogramenablesyoutokeepthesoftwareonthecomputerup-to-dateby
downloadingandinstallingsoftwarepackages,including:
•Devicedrivers
•UnifiedExtensibleFirmwareInterface(UEFI)basicinput/outputsystem(BIOS)
updates
•Otherthird-partyprograms
14T470UserGuide
Chapter2.Usingyourcomputer
Thischapterprovidesinformationtohelpyouusethevariousfeaturesprovidedbyyourcomputer.
Registeringyourcomputer
Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youifthereisarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
WhenyouregisteryourcomputerwithLenovo,youalsowillreceivethefollowingbenefits:
•QuickerservicewhenyoucallLenovoforhelp
•Automaticnotificationoffreesoftwareandspecialpromotionaloffers
ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreen.
IfyouareusingaWindows7operatingsystem,youalsocanregisteryourcomputerthroughthepreinstalled
LenovoProductRegistrationprogram.Theprogramstartsautomaticallyafteryouhaveusedyourcomputer
foraperiodoftime.Followtheinstructionsonthescreentoregisteryourcomputer.
Frequentlyaskedquestions
ThistopicprovidesafewtipstohelpyouoptimizetheuseofyourThinkPadnotebookcomputers.
Toensurethebestcomputerperformance,gotothefollowingWebsitetofindinformationsuchasaidsfor
troubleshootingandanswerstofrequentlyaskedquestions:
http://www.lenovo.com/support/faq
CanIgetmyuserguideinanotherlanguage?
Todownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/support.Thenfollowthe
instructionsonthescreen.
Howtoturnoffmycomputer?
•ForWindows7:OpentheStartmenuandclickShutdown.
•ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.
HowdoIaccessControlPanel?
•ForWindows7:OpentheStartmenuandclickControlPanel.
•ForWindows10:Right-clicktheStartbutton,andthenclickControlPanel.
HowdoIusebatterypowermoreeffectivelywhenIamonthego?
•Toconservepower,ortosuspendoperationwithoutexitingprogramsorsavingfiles,see“Power-saving
modes”onpage27.
•Toachievethebestbalancebetweenperformanceandpowersaving,createandapplyanappropriate
powerplan.See“Managingthebatterypower”onpage26.
©CopyrightLenovo201715
•Ifyourcomputerwillbeturnedoffforanextendedperiodoftime,youcanpreventbatterypowerfrom
drainingbyremovingthebattery.
HowdoIsecurelydisposeofdatastoredontheinternalstoragedrive?
•Study“Security”onpage59tofindouthowyoucanprotectyourcomputerfromtheftandunauthorized
use.
•Beforeyoudisposeofthedataontheinternalstoragedrive,ensurethatyouread“Deletingdatafrom
yourstoragedrive”onpage64.
HowdoIattachanexternaldisplay?
•Referto“Usinganexternaldisplay”onpage36.
•WiththeExtenddesktopfunction,youcandisplayoutputonboththecomputerdisplayandanexternal
display.
HowdoIattachorreplaceadevice?
Refertotheappropriatetopicin“Replacingdevices”onpage107.
Ihavebeenusingthecomputerforsometimealready,andisgettingslower.WhatshouldIdo?
•Followthe“Generaltipsforpreventingproblems”onpage85.
•Diagnoseproblemsyourselfbyusingthepreinstalleddiagnosticsoftware.See“Diagnosingproblems”
onpage85.
•Checkforrecoverysolutionsin“Recoveryinformation”onpage103.
Printthefollowingtopicsandkeepthemwithyourcomputerincaseyouareunabletoaccessthis
electronicuserguidewhennecessary.
•“Installinganewoperatingsystem”onpage67
•“Computerstopsresponding”onpage86
•“Powerproblems”onpage99
GettinghelpabouttheWindowsoperatingsystem
TheWindowshelpinformationsystemprovidesyouwithdetailedinformationaboutusingtheWindows
operatingsystemsothatyoucangetthemostofyourcomputer.ToaccesstheWindowshelpinformation
system,dothefollowing:
•ForWindows7:OpentheStartmenuandclickHelpandSupport.
•ForWindows10:OpentheStartmenuandclickGetstarted.Additionally,youcanusetheCortana®
personalassistanttosearchforhelp,apps,files,settings,andsoon.
Usingthemulti-touchscreen
Thistopicprovidesinstructionsonhowtousethemulti-touchscreenthatisavailableonsomemodels.
Notes:
•Yourcomputerscreenmightlookdifferentfromthefollowingillustrations.
•Dependingontheprogramyouuse,somegesturesmightnotbeavailable.
Thefollowingtableintroducessomefrequentlyusedgestures.
16T470UserGuide
Touchgesture(touchmodels
only)
Description
Touch:Tap.
Mouseaction:Click.
Function:Openanapporperformanactiononanopenapp,suchasCopy,
Save,andDelete,dependingontheapp.
Touch:Tapandhold.
Mouseaction:Right-click.
Function:Openamenuwithmultipleoptions.
Touch:Slide.
Mouseaction:Scrollthemousewheel,movethescrollbar,orclickthescroll
arrow.
Function:Scrollthroughitems,suchaslists,pages,andphotos.
Touch:Draganitemtothelocationyouwant.
Mouseaction:Click,hold,anddraganitem.
Function:Moveanobject.
Touch:Movetwofingersclosertogether.
Mouseaction:PresstheCtrlkeywhilescrollingthemousewheelbackward.
Function:Zoomout.
Touch:Movetwofingersfartherapart.
Mouseaction:PresstheCtrlkeywhilescrollingthemousewheelforward.
Function:Zoomin.
Touch:Puttwoormorefingersonanitemandthenrotateyourfingersclockwise
orcounterclockwise.
Mouseaction:Iftheappsupportsrotation,clicktherotationicon.
Function:Rotateanitem.
ThefollowingtouchgesturesaresupportedonlyontheWindows10operatingsystem.
Chapter2.Usingyourcomputer17
Touchgesture(touchmodels
only)
Description
Touch:Swipeinfromtherightedge.
Mouseaction:ClicktheactioncentericonintheWindowsnotificationarea.
Function:Opentheactioncentertoseeyournotificationsandquickactions.
Touch:Swipeinfromtheleftedge.
Mouseaction:Clickthetask-viewicononthetaskbar.
Function:Viewallyouropenwindowsintaskview.
•Shortswipeforfull-screenedapporwhenyourcomputerisinthetablet
mode
Touch:Swipedownwardsshortlyfromthetopedge.
Mouseaction:Moveyourpointertothetopedgeofthescreen.
Function:Showahiddentitlebar.
•Longswipewhenyourcomputerisinthetabletmode
Touch:Swipeinfromthetopedgetothebottomedge.
Mouseaction:Fromthetopedgeofthescreen,clickandhold,movethe
pointertothebottomofthescreen,andthenrelease.
Function:Closethecurrentapp.
Tipsonusingthemulti-touchscreen
•Themulti-touchscreenisaglasspanelcoveredwithaplasticfilm.Donotapplypressureorplaceany
metallicobjectonthescreen,whichmightdamagethetouchpanelorcauseittomalfunction.
•Donotusefingernails,glovedfingers,orinanimateobjectsforinputonthescreen.
•Regularlycalibratetheaccuracyofthefingerinputtoavoidadiscrepancy.
Tipsoncleaningthemulti-touchscreen
•Turnoffthecomputerbeforecleaningthemulti-touchscreen.
•Useadry,soft,andlint-freeclothorapieceofabsorbentcottontoremovefingerprintsordustfromthe
multi-touchscreen.Donotapplysolventstothecloth.
•Gentlywipethescreenusingatop-downmotion.Donotapplyanypressureonthescreen.
Usingthespecialkeys
Yourcomputerhasseveralspecialkeystohelpyouworkmoreeasilyandeffectively.
18T470UserGuide
1Windowslogokey
PresstheWindowslogokeytoopentheStartmenu.ForinformationaboutusingtheWindowslogokeywith
otherkeys,seethehelpinformationsystemoftheWindowsoperatingsystem.
23Fnkeyandfunctionkeys
YoucanconfiguretheFnkeyandfunctionkeysintheKeyboardPropertieswindowbydoingthefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeystab.
3.Selecttheoptionsofyourpreference.
•+SwitchthekeyfunctionbetweenthestandardF1–F12functionandthespecialfunction
printedasanicononeachkey.WhentheFnLockindicatorisoff,youcanusethedefaultfunction.You
canchangethedefaultfunctionintheKeyboardPropertieswindow.
•Muteorunmutethespeakers.Whenthespeakersaremuted,theindicatoronthekeyison.
Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhenyouturnonyour
computer.Toturnonthesound,pressor.
•Decreasethespeakervolume.
•Increasethespeakervolume.
•Muteorunmutethemicrophones.Whenthemicrophonesaremuted,theindicatoronthekeyison.
•Darkenthecomputerdisplay.
•Brightenthecomputerdisplay.
•Manageexternaldisplays.
•Enableordisablethebuilt-inwirelessfeatures.
Chapter2.Usingyourcomputer19
•
–Windows7:OpenControlPanel.
–Windows10:OpentheSettingswindow.
•ForWindows10,enableordisablethebuilt-inBluetoothfeatures.
•Openakeyboardsettingpage.
•ForWindows10,thekeyinvokesthefunctiondefinedbyyourself.Ifnofunctionisdefined,press
thiskeytoopentheCortanapersonalassistant.
TodefineorchangetheactionfortheF12key,dothefollowing:
1.OpentheLenovoSettingsprogram.See“AccessingLenovoprograms”onpage12.
2.Clicktheinputicon.
3.LocatetheKEYBOARD:USER-DEFINEDKEYsectionandfollowtheinstructionsonthescreento
completethesetting.
OntheInputpage,youcanalsodefinedifferentfunctionsforthekeycombinationswithF12,suchas
Shift+F12,Alt+F12,orCtrl+F12.
•+OpentheSnippingToolprogram.
Keycombinations
•Fn+B:ThiskeycombinationhasthesamefunctionastheBreakkeyonaconventionalexternalkeyboard.
•Fn+K:ThiskeycombinationhasthesamefunctionastheScrLKorScrollLockkeyonaconventional
externalkeyboard.
•Fn+P:ThiskeycombinationhasthesamefunctionasthePausekeyonaconventionalexternalkeyboard.
•Fn+S:ThiskeycombinationhasthesamefunctionastheSysRqkeyonaconventionalexternalkeyboard.
•Fn+4:PressFn+4toputthecomputerintosleepmode.Towakeupthecomputer,pressanykeyor
thepowerbutton.
•Fn+Spacebar:Ifyourcomputersupportskeyboardbacklight,pressFn+Spacebartoswitchbetweenthe
differentkeyboardbacklightstatus(off,low,orhigh).
UsingtheThinkPadpointingdevice
ThissectionprovidesinformationaboutusingtheThinkPadpointingdevice.
ThinkPadpointingdeviceoverview
TheThinkPadpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.WiththeThinkPadpointingdevice,youalsocanperformvarioustouch
gestures,suchasrotatingandzoominginorout.
TheThinkPadpointingdeviceconsistsofthefollowingdevices:
1TrackPointpointingdevice
2Trackpad
Note:Dependingonthemodel,yourTrackPointpointingdeviceandthetrackpadmightlookdifferent
fromtheillustrationinthistopic.
20T470UserGuide
Bydefault,boththeTrackPointpointingdeviceandthetrackpadareactivewiththetouchgesturesenabled.
Tochangethesettings,see“CustomizingtheThinkPadpointingdevice”onpage24.
UsingtheTrackPointpointingdevice
TheTrackPointpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.
TheTrackPointpointingdeviceconsistsofthefollowingcomponents:
1Pointingstick
2Left-clickbutton(primary-clickbutton)
3Right-clickbutton(secondary-clickbutton)
4Scrollbar
TousetheTrackPointpointingdevice,seethefollowinginstructions:
Chapter2.Usingyourcomputer21
Note:Placeyourhandsinthetypingpositionanduseyourindexfingerormiddlefingertoapplypressureto
thepointing-sticknonslipcap.Useeitherthumbtopresstheleft-clickbuttonorright-clickbutton.
•Point
Usethepointingstick1tomovethepointeronthescreen.Tousethepointingstick,applypressureto
thepointing-sticknonslipcapinanydirectionparalleltothekeyboard.Thepointermovesaccordingly
butthepointingstickitselfdoesnotmove.Thespeedatwhichthepointermovesdependsonthe
amountofpressureyouapplytothepointingstick.
•Left-click
Presstheleft-clickbutton2toselectoropenanitem.
•Right-click
Presstheright-clickbutton3todisplayashortcutmenu.
•Scroll
Pressandholdthedottedscrollbar4whileapplyingpressuretothepointingstickintheverticalor
horizontaldirection.Thenyoucanscrollthroughthedocument,Website,orapps.
Usingthetrackpad
Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Youcanusethetrackpadtoperform
allthepointing,clicking,andscrollingfunctionsofatraditionalmouse.
Thetrackpadcanbedividedintotwozones:
1Left-clickzone(primary-clickzone)
2Right-clickzone(secondary-clickzone)
Tousethetrackpad,seethefollowinginstructions:
•Point
Slideonefingeracrossthesurfaceofthetrackpadtomovethepointeraccordingly.
•Left-click
Presstheleft-clickzone1toselectoropenanitem.
Youalsocantapanywhereonthesurfaceofthetrackpadwithonefingertoperformtheleft-clickaction.
22T470UserGuide
•Right-click
Presstheright-clickzone2todisplayashortcutmenu.
Youalsocantapanywhereonthesurfaceofthetrackpadwithtwofingerstoperformtheright-clickaction.
•Scroll
Puttwofingersonthetrackpadandmovethemintheverticalorhorizontaldirection.Thisactionenables
youtoscrollthroughthedocument,Website,orapps.Ensurethatyoupositionyourtwofingersslightly
apartfromeachother.
Withthetrackpad,youalsocanperformavarietyoftouchgestures.Forinformationaboutusingthetouch
gestures,see“Usingthetrackpadtouchgestures”onpage23.
Ifthetrackpadsurfaceisstainedwithoil,turnoffthecomputerfirst.Thengentlywipethetrackpadsurface
withasoftandlint-freeclothmoistenedwithlukewarmwaterorcomputercleaner.
Usingthetrackpadtouchgestures
Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Youcanusethetrackpadtoperform
thesamepointandclickactionsasyouwoulduseatraditionalmouse.Youalsocanusethetrackpadto
performvarioustouchgestures.
Thefollowingsectionintroducessomefrequentlyusedtouchgesturessuchastapping,dragging,and
scrolling.Formoregestures,seethehelpinformationsystemoftheThinkPadpointingdevice.
Notes:
•Whenusingtwoormorefingers,ensurethatyoupositionyourfingersslightlyapart.
•SomegesturesarenotavailableifthelastactionwasdonefromtheTrackPointpointingdevice.
•Somegesturesareonlyavailablewhenyouareusingcertainapps.
•Dependingonthemodel,thetrackpadonyourcomputermightlookdifferentfromtheillustrationsin
thistopic.
Tap
Tapanywhereonthetrackpad
withonefingertoselectoropen
anitem.
Two-fingertap
Tapanywhereonthetrackpadwith
twofingerstodisplayashortcut
menu.
Two-fingerscroll
Puttwofingersonthetrackpad
andmovethemintheverticalor
horizontaldirection.Thisaction
enablesyoutoscrollthroughthe
document,Website,orapps.
Two-fingerzoomout
Puttwofingersonthetrackpadand
movethemclosertogethertozoom
out.
Chapter2.Usingyourcomputer23
Two-fingerzoomin
Puttwofingersonthetrackpad
andmovethemfartherapartto
zoomin.
Swipethreefingersup
Putthreefingersonthetrackpad
andmovethemuptoopenthetask
viewtoseeallyouropenwindows.
Swipethreefingersdown
Putthreefingersonthetrackpad
andmovethemdowntoshow
thedesktop.
CustomizingtheThinkPadpointingdevice
YoucancustomizetheThinkPadpointingdevicesoyoucanuseitmorecomfortablyandefficiently.For
example,youcanchoosetoenabletheTrackPointpointingdevice,thetrackpad,orboth.Youalsocan
disableorenablethetouchgestures.
TocustomizetheThinkPadpointingdevice,dothefollowing:
1.GotoControlPanel.
2.ViewControlPanelbyLargeiconsorSmallicons.ClickMouse.TheMousePropertieswindowis
displayed.
3.IntheMousePropertieswindow,followtheinstructionsonthescreentocompletethecustomization.
Replacingthecaponthepointingstick
Thecap1ontheendofthepointingstickisremovable.Afteryouusethecapforaperiodoftime,you
mightconsiderreplacingthecapwithanewone.
Notes:
•Ensurethatyouuseacapwithgroovesaasshowninthefollowingillustration.
•Dependingonthemodel,yourkeyboardmightlookdifferentfromtheillustrationinthistopic.
24T470UserGuide
Powermanagement
Thissectionprovidesinformationabouthowtouseacpowerandbatterypowertoachievethebestbalance
betweenperformanceandpowermanagement.
Usingtheacpoweradapter
Thepowertorunyourcomputercancomeeitherfromthebatteryorfromacpower.Whileyouuseac
power,thebatterychargesautomatically.
Yourcomputercomeswithanacpoweradapterandapowercord.
•acpoweradapter:Convertsacpowerfornotebookcomputeruse.
•Powercord:Connectstheacoutletandtheacpoweradapter.
Connectingtheacpoweradapter
Toconnectthecomputertoacpower,ensurethatyoufollowthestepsinorder:
Attention:Usinganimproperpowercordmightseverelydamageyourcomputer.
1.Connectthepowercordtotheacpoweradapter.
2.Connecttheacpoweradaptertothepowerconnectorofthecomputer.
3.Connectthepowercordtoanelectricaloutlet.
Tipsonusingtheacpoweradapter
•Whentheacpoweradapterisnotinuse,disconnectitfromtheelectricaloutlet.
•Donotbindthepowercordtightlyaroundtheacpoweradaptertransformerpackwhenitisconnectedto
thetransformer.
Usingthebattery
Whenyouuseyourcomputerawayfromelectricaloutlets,youdependonbatterypowertokeepyour
computerrunning.Differentcomputercomponentsconsumepoweratdifferentrates.Themoreyouusethe
power-intensivecomponents,thefasteryouconsumebatterypower.
SpendmoretimeunpluggedwithThinkPadbatteries.Mobilityhasrevolutionizedbusinessbyenablingyou
totakeyourworkwhereveryougo.WithThinkPadbatteries,youareabletoworklongerwithoutbeingtied
toanelectricaloutlet.
Checkingthebatterystatus
Moveyourpointertothebattery-statusiconintheWindowsnotificationareatocheckthebatterystatus.
Thebattery-statusicondisplaysthepercentageofbatterypowerremainingandhowlongyoucanuse
yourcomputerbeforeyoumustchargethebattery.
Therateatwhichyouusebatterypowerdetermineshowlongyoucanusethebatteryofyourcomputer
betweencharges.Becauseeverycomputeruserhasindividualhabitsandneeds,itisdifficulttopredicthow
longabatterychargelasts.Therearetwomainfactors:
•Howmuchenergyisstoredinthebatterywhenyoubegintowork
•Thewayyouuseyourcomputer,forexample:
–Howoftenyouaccessthestoragedrive
–Howbrightyoumakethecomputerdisplay
Chapter2.Usingyourcomputer25
–Howoftenyouusethewirelessfeature
EnablingthebatteryalarmontheWindows7operatingsystem
FortheWindows7operatingsystem,youcanconfigureyourcomputersothatwhenthebatterypowerfalls
belowacertainlevel,threeeventsoccur:thealarmgoesoff,amessageisdisplayed,andthecomputer
displayisturnedoff.
Toenablethebatteryalarm,dothefollowing:
1.StartthePowerManagerprogram.See“AccessingLenovoprograms”onpage12.
2.ClicktheGlobalPowerSettingstab.
3.ForLowbatteryalarmorCriticallylowbatteryalarm,setthepercentageofthepowerlevelandset
theaction.
Note:Ifyourcomputerenterssleeporhibernationmodewhenthebatterypowerislowwithoutthealarm
message,themessageisdisplayedwhenthecomputerresumes.Toresumenormaloperation,clickOK
whenthemessageisdisplayed.
Chargingthebattery
Whenyoufindthattheremainingbatterypowerislow,chargeyourbatteryorreplacethebatterywitha
chargedbattery.
Ifanacoutletisconvenient,connectthecomputertoacpower.Thebatteryisfullychargedinabout
fourtoeighthours.Theactualchargingtimedependsonthebatterysize,thephysicalenvironment,and
whetheryouareusingthecomputer.Youcancheckthebatterychargingstatusatanytimethroughthe
battery-statusiconintheWindowsnotificationarea.
Note:Tomaximizethelifeofthebattery,thecomputerdoesnotstartrechargingthebatteryiftheremaining
powerisgreaterthan95%.
Tipsonchargingthebattery
•Beforeyouchargethebattery,ensurethatthebatterytemperatureislowerthan10°C(50°F).
•Chargethebatteryinanyofthefollowingconditions:
–Anewbatteryisinstalled.
–Thepercentageofpowerremainingislow.
–Thebatteryhasnotbeenusedforalongtime.
Maximizingthebatterylife
Tomaximizethelifeofthebattery,dothefollowing:
•Usethebatteryuntilthechargeisdepleted.
•Rechargethebatterycompletelybeforeusingit.Youcanseewhetherthebatteryisfullychargedfromthe
battery-statusiconintheWindowsnotificationarea.
•Alwaysusepowermanagementfeaturessuchaspower-savingmodes.
Managingthebatterypower
Toachievethebestbalancebetweenperformanceandpowersaving,adjustyourpowerplansettings.
Toadjustpowerplansettings,dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
26T470UserGuide
2.ClickPowerOptions.
3.Followtheinstructionsonthescreen.
Formoreinformation,seetheWindowshelpinformationsystem.
Power-savingmodes
Thereareseveralmodesthatyoucanuseatanytimetoconservepower.Thissectionintroduceseach
modeandgivestipsontheeffectiveuseofbatterypower.
•Screenblankmode(forWindows7only)
Thecomputerdisplayrequiresconsiderablebatterypower.Toenterscreenblankmode,right-clickthe
battery-statusiconintheWindowsnotificationareaandselectPoweroffdisplay.
•Sleepmode
Insleepmode,yourworkissavedtomemory,andthenthestoragedriveandthecomputerdisplayare
turnedoff.Whenyourcomputerwakesup,yourworkisrestoredwithinseconds.
Toputyourcomputerintosleepmode,dothefollowing:
–ForWindows7:OpentheStartmenuandclickthearrownexttotheShutdownbutton.ClickSleep
fromthemenudisplayed.
–ForWindows10:OpentheStartmenu,clickPower,andthenclickSleep.
•Hibernationmode
Byusingthismode,youcanturnoffyourcomputercompletelywithoutsavingfilesorexitingany
programsthatarerunning.Whenthecomputerentershibernationmode,allopenprograms,folders,and
filesaresavedtothestoragedrive,andthenthecomputerturnsoff.
Toputthecomputerintohibernationmode,dothefollowing:
–ForWindows7:OpentheStartmenuandclickthearrownexttotheShutdownbutton.Click
Hibernatefromthemenudisplayed.
–ForWindows10:Definewhatthepowerbuttondoesfirst,andthenpressthepowerbuttontoput
thecomputerintohibernationmode.
Ifyouputyourcomputerintohibernationmodewiththewake-upfunctiondisabled,thecomputerdoes
notconsumeanypower.Thewake-upfunctionisdisabledbydefault.Ifyouputyourcomputerinto
hibernationmodewiththewake-upfunctionenabled,thecomputerconsumesasmallamountofpower.
Toenablethewake-upfunction,dothefollowing:
1.OpenControlPanel,viewControlPanelbyCategory,andthenclickSystemandSecurity.
2.ClickAdministrativeT ools.
3.Double-clickT askScheduler.Ifyouarepromptedforanadministratorpasswordorconfirmation,
typethepasswordorprovideconfirmation.
4.Fromtheleftpane,selectthetaskfolderforwhichyouwanttoenablethewake-upfunction.The
scheduledtasksaredisplayed.
5.Clickascheduledtask,andthenclicktheConditionstab.
6.UnderPower,selectWakethecomputertorunthistask.
•Wirelessoff
Whenyouarenotusingthewirelessfeatures,suchasBluetoothorwirelessLAN,turnthemofftohelp
conservepower.
Chapter2.Usingyourcomputer27
CabledEthernetconnections
WithanEthernetcable,youcanconnectyourcomputertoalocalnetworkthroughtheEthernetconnector
onyourcomputer.
TheEthernetconnectorhastwonetworkstatusindicators.Whenthegreenindicatorison,thecomputeris
connectedtoaLAN.Whentheyellowindicatorblinks,dataisbeingtransmitted.
Note:Ifthecomputerisconnectedtoasupporteddockingstationorasupporteddock,usetheEthernet
connectoronthedockingstationorthedockinsteadoftheoneonthecomputer.
DANGER
YourcomputerhasanEthernetconnector.Toavoidtheriskofelectricalshock,donotconnect
thetelephonecabletotheEthernetconnector.
Wirelessconnections
Wirelessconnectionisthetransferofdatawithouttheuseofcablesbutbymeansofradiowavesonly.
Usingthewireless-LANconnection
Awirelesslocalareanetwork(LAN)coversarelativelysmallgeographicarea,suchasanofficebuildingora
house.Devicesbasedonthe802.11standardscanconnecttothistypeofnetwork.
Yourcomputercomeswithabuilt-inwirelessnetworkcardtohelpyouestablishwirelessconnectionsand
monitortheconnectionstatus.
Toestablishawireless-LANconnection,dothefollowing:
1.Turnonthewirelessfeature.See“Usingthespecialkeys”onpage18.
2.Clickthewireless-network-connection-statusiconintheWindowsnotificationarea.Alistofavailable
wirelessnetworksisdisplayed.
3.Double-clickanetworktoconnecttoit.Providerequiredinformationifneeded.
Thecomputerautomaticallyconnectstoanavailableandrememberedwirelessnetworkwhenthelocation
changes.Iftheavailablewirelessnetworkissecured,providethepasswordasrequired.Formore
information,seetheWindowshelpinformationsystem.
Tipsonusingthewireless-LANfeature
Toachievethebestconnection,usethefollowingguidelines:
•Placeyourcomputersothatthereareasfewobstaclesaspossiblebetweenthewireless-LANaccess
pointandthecomputer.
•Openyourcomputercovertoanangleofslightlymorethan90degrees.
Checkingthewireless-LANconnectionstatus
Youcancheckthewireless-LANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.
FortheWindows7operatingsystem,youalsocancheckthewireless-LANconnectionstatusthroughthe
AccessConnectionsgaugeintheWindowsnotificationarea.Themorebarsencompassed,thebetter
thesignalis.
28T470UserGuide
Usingthewireless-WANconnection
Wirelesswideareanetwork(WAN),whichusescellularnetworksfordatatransmission,enablesyou
toestablishwirelessconnectionsoverremotepublicorprivatenetworks.Theseconnectionscanbe
maintainedoveralargegeographicalareabyuseofmultipleantennasitesorsatellitesystemsmaintained
bywirelessserviceproviders.
SomeThinkPadnotebookcomputerscomewithawireless-WANcardinstalled,whichprovidessome
wireless-WANtechnologies,suchas1xEV-DO,HSPA,3G,GPRS,orLTE.Byusingthewireless-WAN
card,youcanestablishwireless-WANconnections.
Note:Thewireless-WANserviceisprovidedbyauthorizedserviceprovidersinsomecountriesorregions.
Tipsforusingthewireless-WANfeature
Toachievethebestconnection,usethefollowingguidelines:
•Keepyourcomputerawayfromyourbody.
•Placeyourcomputeronaflatsurfaceandopenyourcomputerdisplaytoanangleofslightlymore
than90degrees.
•Placeyourcomputerawayfromconcreteorbrickwallsthatmightdampencellularsignals.
•Bestreceptionisavailablenearwindowsandotherlocationswherecellularphonereceptionisthe
strongest.
Checkingthewireless-WANconnectionstatus
Youcancheckthewireless-WANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.
FortheWindows7operatingsystem,youalsocancheckthewireless-WANconnectionstatusthroughthe
AccessConnectionsgaugeintheWindowsnotificationarea.Themorebarsencompassed,thebetter
thesignalis.
UsingtheBluetoothconnection
Bluetoothcanconnectdevicesthatarewithinashortdistancefromoneanother.Bluetoothiscommonly
usedinthefollowingscenarios:
•Connectingperipheraldevicestoacomputer
•Transferringdatabetweenhand-helddevicesandapersonalcomputer
•Remotelycontrollingandcommunicatingwithdevicessuchasmobilephones
Dependingonthemodel,yourcomputermightsupporttheBluetoothfeature.Totransferdatathrough
theBluetoothfeature,dothefollowing:
Note:Itisnotrecommendedtousethewirelessfeature(the802.11standards)ofyourcomputer
simultaneouslywithaBluetoothoption.Thedatatransmissionspeedcanbedelayedandtheperformance
ofthewirelessfeaturecanbedegraded.
1.EnsurethattheBluetoothfeatureisenabled.
•ForWindows7:GotoControlPanel,andchangetheviewofControlPanelfromCategorytoLarge
iconsorSmallicons.ClickNetworkandSharingCenter➙Changeadaptersettings.Then
enableBluetoothNetworkConnection.
•ForWindows10:Dooneofthefollowing:
–PresstheBluetooth-controlkeyandturnontheBluetoothfeature.
Chapter2.Usingyourcomputer29
–OpentheStartmenu,andthenclickSettings➙Network&Internet➙Airplanemode.The
Bluetoothfeatureisenabled.
2.Right-clickthedatathatyouwanttosend.
3.SelectSendTo➙BluetoothDevices.
4.SelectaBluetoothdevice,andthenfollowtheinstructionsonthescreen.
Formoreinformation,seetheWindowshelpinformationsystemandthehelpinformationsystemofthe
Bluetoothdevice.
UsingtheNFCdevices
Dependingonthemodel,yourcomputermightcomewiththenearfieldcommunication(NFC)feature.NFC
isahigh-frequencyandshort-rangewirelesscommunicationtechnology.ByusingNFC,youcanestablish
radiocommunicationsbetweenyourcomputerandanotherNFC-enableddeviceoverafewcentimeters
orinches.
ThissectionprovidesinstructionsonhowtopairyourcomputerwithanNFCdevice.Formoreinformation
aboutdatatransfer,seethedocumentationoftheNFCdevice.
Attention:
•BeforehandlingtheNFCcard,touchametaltableoragroundedmetalobject.Otherwisethecardmight
getdamagedbythestaticelectricityfromyourbody.
•Duringthedatatransfer,donotputyourcomputerorNFC-enabledsmartphoneintosleepmode;
otherwise,yourdatamightgetdamaged.
EnablingtheNFCfeature
Bydefault,theNFCfeatureisenabled.IftheNFCfeatureofyourcomputerisdisabled,dothefollowingto
enabletheNFCfeature:
•ForWindows7:
1.StarttheThinkPadSetupprogram.See“ConfiguringThinkPadSetup”onpage70.
2.SelectSecurity➙I/OPortAccess.
3.SettheNFCdeviceoptiontoEnabled.
•ForWindows10:
1.OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs,andthenclickSettings➙Network&Internet➙Airplanemode.
2.TurnofftheAirplanemode.
3.TurnontheNFCfunction.
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PairingyourcomputerwithanNFCcard
Beforeyoustart,ensurethatthecardisinNFCDataExchangeFormat(NDEF);otherwisethecardcannotbe
detected.Thendothefollowing:
1.Positionthecard40mm(1.57inches)fromtheedgeofthepalmrestandcloselyabovetheNFC
labelasshown.
2.Slowlymovethecardadistancewithin30mm(1.18inches)tothedirectionofthecomputerdisplay.
Thenholdthecarduntilyouarepromptedthatthecardhasbeensuccessfullydetected.
Note:Whenpairingthecard,ensurethatthecarddoesnotexceedthedetectiontoleranceof5mm(0.20
inches)leftward.
PairingyourcomputerwithanNFC-enabledsmartphone
Beforeyoustart,ensurethatthesmartphonescreenisfacingupward.Thendothefollowing:
1.Positionthesmartphone40mm(1.57inches)fromtheedgeofthepalmrestandcloselyabovethe
NFClabelasshown.
2.Slowlymovethesmartphoneadistancewithin30mm(1.18inches)tothedirectionofthecomputer
display.Thenholdthesmartphoneuntilyouarepromptedthatthesmartphonehasbeensuccessfully
detected.
Note:Whenpairingthesmartphone,ensurethatthesmartphonedoesnotexceedthedetectiontoleranceof
5mm(0.20inches)leftward.
UsingtheAirplanemode
TheAirplanemodeissupportedontheWindows10operatingsystem.IftheAirplanemodeisenabled,all
wirelessfeaturesaredisabled.
ToenableordisabletheAirplanemode,dothefollowing:
1.OpentheStartmenu.
2.ClickSettings➙Network&Internet➙Airplanemode.
Chapter2.Usingyourcomputer31
3.SlidethecontrolforAirplanemodetoturnitonoroff.
UsingtheNVIDIAOptimusGraphicsfeature
SomeThinkPadnotebookcomputerssupportNVIDIAOptimusGraphics.
Therunningprogramandpowerplansettingsthatyouuseonyourcomputerhavespecificgraphicsquality
demand.Toachievethebestbalancebetweenthecomputerperformanceandalongbatterylife,theNVIDIA
OptimusGraphicsfeatureautomaticallyswitchesbetweenHighPerformanceGraphicsandEnergySaving
Graphics.Youdonothavetorestartyourcomputer,closeprograms,orintervenemanually.
Usingaudiofeatures
Yourcomputerisequippedwiththefollowingitems:
•Audioconnector,3.5mm(0.14inches)indiameter
•Microphones
•Speakers
Yourcomputeralsohasanaudiochipthatenablesyoutoenjoyvariousmultimediaaudiofeatures,such
asthefollowing:
•CompliantwithHighDefinitionAudio
•PlaybackofMIDIandMP3files
•RecordingandplaybackofPCMandWAVfiles
•Recordingfromvarioussoundsources,suchasaheadsetattached
Thefollowinglistprovidesinformationaboutsupportedfunctionsoftheaudiodevicesattachedtothe
connectorsonyourcomputerorthedockingstation.
•Headsetwitha3.5-mm(0.14-inch),4-poleplug:Headphoneandmicrophonefunctions
•Conventionalheadphone:Headphonefunction
Note:Theconventionalmicrophoneisnotsupported.
Usingthecamera
Yourcomputermightbeequippedwithoneconventionalcamera.Dependingonthemodel,yourcomputer
mightalsosupportaninfraredcamera.
Thissectionprovidesthebasicinstructionsonhowtousethecameras.
Usingtheconventionalcamera
Youcanusetheconventionalcameratotakepicturesandrecordvideos.
Tostartthecamera,dothefollowing:
•ForWindows7:StarttheCommunicationsUtilityprogram.See“AccessingLenovoprograms”on
page12.
•ForWindows10:OpentheStartmenuandclickCamera.
Whenthecamerastarts,thecamerastatusindicatornearbyturnsgreen,indicatingthatthecameraisinuse.
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Youalsocanusetheconventionalcamerawithotherprogramsthatprovidefeaturessuchasphotographing,
videocapturing,andvideoconferencing.Tousetheconventionalcamerawithotherprograms,openone
oftheprogramsandstartthephotographing,videocapturing,orvideoconferencingfunction.Then,the
camerastartsautomaticallyandthegreencamerastatusindicatorturnson.Formoreinformationabout
usingthecamerawithaprogram,seethehelpinformationsystemoftheprogram.
Youcanconfigurethecamerasettingstomeetyourneeds,suchasadjustingthequalityofthevideooutput.
Toconfigurethecamerasettings,dothefollowing:
•ForWindows7:StarttheCommunicationsUtilityprogramandconfigurethecamerasettings.
•ForWindows10:Dooneofthefollowing:
–OpentheCameraapp,andclickthesettingsiconintheupper-rightcorner.Followtheinstructions
onthescreentoconfigurethecamerasettings.
–OpentheStartmenuandclickLenovoSettings➙Camera.Followtheinstructionsonthescreento
configurethecamerasettings.
Usingtheinfraredcamera
Note:TheinfraredcameraisonlysupportedontheWindow10operatingsystem.
Theinfraredcameraprovidesapersonalandsecurewayforyoutosignintoyourcomputerwithface
authentication.Aftersettingtheinfraredcameraforfaceauthentication,youcanunlockyourcomputerby
scanningyourfaceinsteadofusingapassword.
Theinfraredcamerahasthefollowingcomponents:
13Infraredlight-emittingdiode(LED)
TheinfraredLEDemitsinfraredlight.Normallytheinfraredlightisinvisibletothenakedeye.
2Infraredcameralens
Theinfraredcameralensisusedforcreatingthefacialimageofauser.
4Cameraindicator
Whenthecameraindicatorison,theinfraredcameraisintherecognitionmode.
Tosettheinfraredcameraforfaceauthentication,dothefollowing:
1.OpentheStartmenuandclickSettings➙Accounts➙Sign-inoptions.
Chapter2.Usingyourcomputer33
2.FollowtheinstructionsonthescreentocreateaPersonalIdentificationNumber(PIN).
3.ClicktheSetupbuttonunderFaceRecognitionandchooseGetStarted.
4.EnterthePINyouhavesetearlier.Thecamerapreviewstarts.
5.Positionyourcomputerinlandscape(cameraatthetop)andplaceyourfacerightinfrontoftheinfrared
camera.Keepadistanceofabout30cmto75cm(11.8inchesto29.5inches)awayfromthefrontof
theinfraredcameraduringthescanning.Thebarunderthepreviewimageindicatestheprocess.
YoucanclickImproveRecognitiontoimprovetheimage.SothatWindowsHellocanrecognizeyouin
differentambientlightorwhenyourappearancechanges.
Tousetheinfraredcameratounlockyourcomputer,dothefollowing:
1.Positionyourcomputerinlandscape(cameraatthetop)andplaceyourfacerightinfrontoftheinfrared
camera.Keepadistanceofabout30cmto75cm(11.8inchesto29.5inches)awayfromthefront
oftheinfraredcamera.
2.Followtheinstructionsonthescreenandensurethatyouarecenteredandlookingdirectlyatthe
camera.Whentheprogramrecognizesyourface,itunlocksthescreenandsignsyouintotheWindows
operatingsystemautomatically.
UsinganExpressCard,amediacard,orasmartcard
YourcomputerhasanExpressCardslotandamedia-cardslot.Dependingonthemodel,yourcomputer
mightalsohaveasmart-cardslot.
Supportedmediacardtypes
Themedia-cardreaderonyourcomputeronlysupportsthefollowingmediacards:
Note:Yourcomputerdoesnotsupportthecontentprotectionforrecordablemedia(CPRM)feature
fortheSDcard.
•MultiMediaCard(MMC)
•SecureDigital(SD)card
•SecureDigitaleXtended-Capacity(SDXC)card
•SecureDigitalHigh-Capacity(SDHC)card
Supportedsmartcardtype
Youcanusesmartcardsforauthentication,datastorage,andapplicationprocessing.Withinlarge
organizations,youmightalsousesmartcardsforstrongsecurityauthenticationofsinglesign-on(SSO).The
smart-cardreaderonyourcomputeronlysupportsthesmartcardofthefollowingspecifications:
•Length:85.60mm(3.37inches)
•Width:53.98mm(2.13inches)
•Thickness:0.76mm(0.03inches)
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Attention:Smartcardswithslitsarenotsupported.Donotinsertsuchasmartcardintothesmart-card
readerofyourcomputer.Otherwisethereadermightgetdamaged.
InstallinganExpressCard,amediacard,orasmartcard
Attention:Beforeyoustartinstallingacard,touchametaltableoragroundedmetalobject.Thisaction
reducesanystaticelectricityfromyourbody.Staticelectricitycoulddamagethecard.
Toinstallthecard,dothefollowing:
1.Locatetheappropriatetypeofslotforyourcard.
2.Ensurethatthecardiscorrectlyoriented:
•FortheExpressCard:Thenotchededgeofthecardisfacingupwardandpointingtowardthe
cardslot.
•Forthemediacard:Themetalcontactsarefacingdownandpointingtowardthecardslot.
•Forthesmartcard:Themetalcontactsarefacingupwardandpointingtowardthecardslot.
3.Pressthecardfirmlyintothecardslot.
Iftheplug-and-playfeatureisnotenabledfortheinstalledExpressCard,mediacardorsmartcard,dothe
followingtoenablethefeature:
1.GotoControlPanel.
2.ViewControlPanelbyCategory.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.FromtheActionmenu,selectAddlegacyhardware.TheAddHardwareWizardstarts.
5.Followtheinstructionsonthescreen.
RemovinganExpressCard,amediacard,orasmartcard
Attention:
•Beforeremovingacard,stopthecardfirst.Otherwise,dataonthecardmightgetcorruptedorlost.
•WhiletransferringdatatoorfromanExpressCard,amediacard,orasmartcard,donotputyour
computerintosleeporhibernationmodebeforethedatatransferiscompleted;otherwise,yourdata
mightgetdamaged.
•Donotremoveacardwhilethecomputerisinsleepmodeorhibernationmode.Otherwise,thesystem
mightnotrespondwhenyoutrytoresumeoperation.
Toremoveacard,dothefollowing:
1.ClickthetriangulariconintheWindowsnotificationareatoshowhiddenicons.Then,right-clickthe
SafelyRemoveHardwareandEjectMediaicon.
2.SelectthecorrespondingitemtoejectthecardfromtheWindowsoperatingsystem.
3.Pressthecardtoejectitfromyourcomputer.
Chapter2.Usingyourcomputer35
4.Removethecardandstoreitsafelyforfutureuse.
Note:IfyoudonotremovethecardfromyourcomputerafteryouejectthecardfromtheWindows
operatingsystem,thecardcannolongerbeaccessed.Toaccessthecard,youmustremoveitfirst,
andtheninsertitagain.
Usinganexternaldisplay
Thissectionprovidesinstructionsonhowtoconnectanexternaldisplay,choosedisplaymodes,and
changedisplaysettings.
Youcanuseanexternaldisplaysuchasaprojectororamonitortogivepresentationsortoexpandyour
workspace.
Yourcomputersupportsthefollowingvideoresolution,iftheexternaldisplayalsosupportsthatresolution.
•Upto4096x2304pixels/60Hz,withanexternaldisplayconnectedtotheUSB-Cconnector
•Upto4096x2160pixels/24Hz,or3840x2160pixels/30Hzwithanexternaldisplayconnected
totheHDMIconnector
Formoreinformationabouttheexternaldisplay,seethemanualsthatcomewithit.
Connectinganexternaldisplay
Youcanuseeitherawireddisplayorawirelessdisplay.Thewireddisplaycanbeconnectedtoavideo
connectorsuchastheHDMIconnectorandtheUSB-Cconnectorbyacable.Thewirelessdisplaycanbe
addedthroughtheMiracast®function.
•Connectingawireddisplay
Note:Whenyouconnectanexternalmonitor,avideointerfacecablewithaferritecoreisrequired.
1.Connecttheexternaldisplaytoanappropriatevideoconnectoronyourcomputer,suchastheHDMI
connectorortheUSB-Cconnector.
2.Connecttheexternaldisplaytoanelectricaloutlet.
3.Turnontheexternaldisplay.
Ifyourcomputercannotdetecttheexternaldisplay,right-clickonthedesktop,andthenclickScreen
resolution/Displaysettings➙Detect.
•Connectingawirelessdisplay
Note:Touseawirelessdisplay,ensurethatbothyourcomputerandtheexternaldisplaysupportthe
Miracastfeature.
Dooneofthefollowing:
–OpentheStartmenu,andthenclickSettings➙Devices➙Connecteddevices➙Addadevice.
–ClicktheactioncentericonintheWindowsnotificationarea.ClickConnect.Selectthewireless
displayandfollowtheinstructionsonthescreen.
Formoreinformation,seetheWindowshelpinformationsystem.
Choosingadisplaymode
Youcandisplayyourdesktopandappsonthecomputerdisplay,theexternaldisplay,orboth.Tochoose
howtodisplaythevideooutput,pressthedisplay-modeswitchingkeyandthenselectadisplay
modeyouprefer.
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Therearefourdisplaymodes:
•Disconnect:Displaysthevideooutputonlyonyourcomputerscreen.
Note:Dependingonthesituation,youmightseeDisconnect,PCscreenonly,Computeronly,or
Disconnectprojector.
•Duplicate:Displaysthesamevideooutputonbothyourcomputerscreenandanexternaldisplay.
•Extend:Extendsthevideooutputfromyourcomputerdisplaytoanexternaldisplay.Youcandragand
moveitemsbetweenthetwodisplays.
•Projectoronly:Showsthevideooutputonlyonanexternaldisplay.
Note:Dependingonthesituation,youmightseeProjectoronlyorSecondscreenonly.
IfyoushowprogramsusingDirectDraworDirect3D®infull-screenmode,onlythemaindisplayshows
thevideooutput.
Changingdisplaysettings
Youcanchangethesettingsforboththecomputerdisplayandtheexternaldisplay.Forexample,you
candefinewhichoneisthemaindisplayandwhichoneisthesecondarydisplay.Youalsocanchange
theresolutionandorientation.
Tochangedisplaysettings,dothefollowing:
1.Right-clickonthedesktopandselectScreenResolution(Windows7)orDisplaysettings(Windows
10).
2.Selectthedisplaythatyouwanttoconfigure.
3.Changedisplaysettingsasyouwant.
Note:Ifyousetahigherresolutionforthecomputerdisplaythantheexternaldisplay,onlypartofthescreen
canbeshownontheexternaldisplay.
Travelingwithyourcomputer
Thistopicprovidesinformationtohelpyouworkwithyourcomputerwhenyouaretraveling.
Usethefollowingtraveltipstotravelmoreconfidentlyandefficientlywithyourcomputer.
•Whenyourcomputergoesthroughthex-raymachinesatairportsecuritystations,itisimportanttokeep
youreyesonthecomputeratalltimestopreventtheft.
•Considerbringinganelectricaladapterforuseonanairplaneorautomobile.
•Ifyoucarryanacpoweradapter,detachtheaccordfromittoavoiddamagingthecord.
Traveltipsonairplanes
Ifyoucarryyourcomputerontoanairplane,observethefollowingtips:
•Becarefulabouttheseatinfrontofyouonairplanes.Angleyourcomputerdisplaysothatitdoesnotget
caughtwhenthepersoninfrontofyouleansback.
•Whentakingoff,remembertoturnoffyourcomputerorputitintohibernationmode.
•Ifyouintendtouseyourcomputerorwirelessservices(suchasInternetandBluetooth),checkwiththe
airlineforrestrictionsandavailabilityofservicesbeforeboardingtheairplane.Iftherearerestrictionson
theuseofcomputerswithwirelessfeaturesontheairplane,youmustabidebythoserestrictions.
TheAirplanemodeissupportedontheWindows10operatingsystem.IntheAirplanemode,allwireless
featuresaredisabled.
Chapter2.Usingyourcomputer37
ToenabletheAirplanemode,dothefollowing:
1.OpentheStartmenu,andthenclickSettings➙Network&Internet➙Airplanemode.
2.SlidetheAirplanemodecontroltoturniton.
Travelaccessories
Ifyouaretravelingtoanothercountryorregion,youmightwanttoconsideranappropriateacpoweradapter
forthecountryorregiontowhichyouaretraveling.
Topurchasetravelaccessories,goto:
http://www.lenovo.com/accessories
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Chapter3.Enhancingyourcomputer
Thischapterprovidesinstructionsonhowtousehardwaredevicestoexpandyourcomputercapabilities.
FindingThinkPadoptions
Ifyouwanttoexpandthecapabilitiesofyourcomputer,Lenovohasanumberofhardwareaccessories
andupgradestomeetyourneeds.Optionsincludememorymodules,storagedevices,networkcards,port
replicatorsordockingstations,batteries,poweradapters,keyboards,mice,andmore.
ToshopatLenovo,goto:
http://www.lenovo.com/essentials
ThinkPadBasicDock,ThinkPadProDock,andThinkPadUltraDock
ThissectionintroduceshowtousetheThinkPadBasicDock,ThinkPadProDock,andThinkPadUltraDock.
Controls,connectors,andindicators
ThinkPadBasicDock
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Ejectbutton:Presstheejectbuttontoejectthecomputerfromthedockingstation.
3Adjuster:Usetheadjusterasaguidetoalignthecomputerwiththedockingstation.
4Dockingstationconnector:Connectthedockingstationtothecomputer.
©CopyrightLenovo201739
1AlwaysOnUSB2.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigitaldevices
andsmartphones.
2USB2.0connectors
3USB3.0connector
ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora
USBprinter.
4Ethernetconnector:ConnectthedockingstationtoanEthernetLAN.
Note:Whenyourcomputerisattachedtothedockingstation,alwaysusetheEthernetconnectororthe
externalmonitorconnectoronthedockingstation.Donotusetheonesonthecomputer.
5acpowerconnector:Connecttheacpoweradapter.
6VGAconnector:ConnectthecomputertoaVGA-compatiblevideodevice,suchasaVGAmonitor.
ThinkPadProDock
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Keylockindicator:Thisindicatorturnsonwhenthesystemlockisinthelockedposition.
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3Dockingstatusindicator:Thisindicatorturnsonwhenthecomputerisattachedtothedocking
stationproperly.
4Ejectbutton:Presstheejectbuttontoejectthecomputerfromthedockingstation.
5Adjuster:Usetheadjusterasaguidetoalignthecomputerwiththedockingstation.
6Dockingstationconnector:Connectthedockingstationtothecomputer.
7Systemlock:Usethesystemlocktolockorunlocktheejectbutton.
•Whenthesystemlockisinthelockedposition,theejectbuttonislocked,andyoucannotattachor
detachyourcomputer.
•Whenthesystemlockisintheunlockedposition,theejectbuttonisunlocked,andyoucanattachor
detachyourcomputer.
1AlwaysOnUSB2.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigitaldevices
andsmartphones.
2USB2.0connectors
3USB3.0connectors
ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora
USBprinter.
4Ethernetconnector:ConnectthedockingstationtoanEthernetLAN.
Note:Whenyourcomputerisattachedtothedockingstation,alwaysusetheEthernetconnectororthe
externalmonitorconnectoronthedockingstation.Donotusetheonesonthecomputer.
5acpowerconnector:Connecttheacpoweradapter.
6DisplayPort®connector:Connectahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaDisplayPortconnector.
7DVIconnector:ConnectamonitorthatsupportsDigitalVisualInterface(DVI)connection.
Note:TheDVIconnectorprovidesadigitalinterfaceonly.Thisconnectorcanonlybeusedwithacomputer
thatsupportsDVIconnection.
Chapter3.Enhancingyourcomputer41
ToconnectaDVImonitor,dothefollowing:
1.Turnoffthecomputer.
2.ConnecttheDVImonitortotheDVIconnector.Thenconnectthemonitortoanelectricaloutlet.
3.TurnontheDVImonitorandthenthecomputer.
8VGAconnector:ConnectthecomputertoaVGA-compatiblevideodevice,suchasaVGAmonitor.
9Audioconnector:Connectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplug.
10Security-lockslot:Toprotectyourdockingstationfromtheft,lockyourdockingstationtoadesk,table,
orothernon-permanentfixture.Useasecuritycablelockthatfitsthissecurity-lockslot.
ThinkPadUltraDock
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Keylockindicator:Thisindicatorturnsonwhenthesystemlockkeyisinthelockedposition.
3Dockingstatusindicator:Thisindicatorturnsonwhenthecomputerisattachedtothedocking
stationproperly.
4Ejectbutton:Presstheejectbuttontoreleasethecomputerfromthedockingstation.
5Slidingadjuster:Usetheslidingadjusterasaguidetoalignthedockingstationconnectoronyour
computerwhenyouattachthedockingstation.
6Dockingstationconnector:Connectthedockingstationtothecomputer.
7Systemlock:Usethesystemlocktolockorunlocktheejectbutton.
•Whenthesystemlockisinthelockedposition,theejectbuttonislocked,andyoucannotattachor
detachyourcomputer.
•Whenthesystemlockisintheunlockedposition,theejectbuttonisunlocked,andyoucanattachor
detachyourcomputer.
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1AlwaysOnUSB2.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigitaldevices
andsmartphones.
2USB2.0connectors
3USB3.0connectors
ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora
USBprinter.
4Ethernetconnector:ConnectthedockingstationtoanEthernetLAN.
Note:Whenyourcomputerisattachedtothedockingstation,alwaysusetheEthernetconnectororthe
externalmonitorconnectoronthedockingstation.Donotusetheonesonthecomputer.
5acpowerconnector:Connecttheacpoweradapter.
6DisplayPortconnectors:Connectahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaDisplayPortconnector.
7HDMIconnector:Connectacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer
oranHDTV.
8DVIconnector:ConnectamonitorthatsupportsDigitalVisualInterface(DVI)connection.
Note:TheDVIconnectorprovidesadigitalinterfaceonly.Thisconnectorcanonlybeusedwithacomputer
thatsupportsDVIconnection.
ToconnectaDVImonitor,dothefollowing:
1.Turnoffthecomputer.
2.ConnecttheDVImonitortotheDVIconnector.Thenconnectthemonitortoanelectricaloutlet.
3.TurnontheDVImonitorandthenthecomputer.
9VGAconnector:ConnectthecomputertoaVGA-compatiblevideodevice,suchasaVGAmonitor.
10Audioconnector:Connectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplug.
11Security-lockslot:Toprotectyourdockingstationfromtheft,lockyourdockingstationtoadesk,table,
orothernon-permanentfixture.Useasecuritycablelockthatfitsthissecurity-lockslot.
Chapter3.Enhancingyourcomputer43
Attachingadockingstationtoyourcomputer
Attention:Whenthecomputerisattachedtoadockingstation,donotpickuptheassemblybytakinghold
ofthecomputeronly.Alwaysholdthewholeassembly.Otherwisethedockingstationmightdropdown.
Toattachthedockingstationtoyourcomputer,dothefollowing:
Note:TheThinkPadBasicDockdoesnothavethesystemlock.
1.Disconnectallcablesanddevicesfromthecomputer.Ensurethatyouturnthesystemlockkeytothe
unlockedposition(horizontal).
2.Attachyourcomputertothedockingstationasshownuntilyouhearaclick1.Turnthesystemlock
keytothelockedposition(vertical)2.
3.Checkthedockingstatusindicator.Iftheindicatorisoff,yourcomputerisnotattachedtothedocking
stationsuccessfully.Tosolvetheproblem,detachandreattachthecomputer.Iftheproblempersists,
detachandreattachtheacpoweradapterofthedockingstation.
Note:Ifyouattachthecomputertothedockingstation,butdonotconnectthedockingstationtoac
power,yourcomputerconsumesbatterypower.
Detachingadockingstationfromyourcomputer
Attention:Whenthecomputerisattachedtoadockingstation,donotpickuptheassemblybytakinghold
ofthecomputeronly.Alwaysholdthewholeassembly.Otherwisethedockingstationmightdropdown.
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Todetachthedockingstationfromyourcomputer,dothefollowing:
Note:TheThinkPadBasicDockdoesnothavethesystemlock.
1.Disconnectallcablesanddevicesfromthecomputerandthedockingstation.
2.Turnthesystemlockkeytotheunlockedposition(horizontal).
3.Presstheejectbuttontoejectthecomputer1,andthengraspbothsidesofthecomputertoremoveit
2.
Guidelinesonconnectingmultipleexternaldisplaystothedocking
station
YoucanconnectmultipleexternaldisplaystoasupportedThinkPaddockingstation.Toensurethat
themultipledisplaysworkcorrectly,observethefollowingguidelinesandconnectthedisplaystothe
appropriateconnectors.
•Donotusetheconnectorsasshowninthefollowingillustrationsatthesametimeforconnectingmultiple
displays.Otherwise,oneofthedisplaysasshownwillnotwork.
Chapter3.Enhancingyourcomputer45
–ThinkPadProDock
–ThinkPadUltraDock
•FortheThinkPadUltraDock,amaximumofthreedisplays(includingyourcomputerdisplay)canworkat
thesametime.Asaresult,ifyouconnectthreeexternaldisplaystotheThinkPadUltraDock,thedisplay
connectedtotheVGAconnectorwillnotworkwhenyourcomputerdisplayison.
–Whenthecomputerdisplayisoff:
–Whenthecomputerdisplayison:
ThinkPadWiGigDock
TheWirelessGigabit(WiGig)technologyenableswirelesscommunicationsbetweennearbydevicesat
multi-gigabitspeeds.SomecomputermodelshaveawirelessLANcardwithbuilt-inWiGigfeature.These
computermodelscanworkwiththeThinkPadWiGigDockwirelesslytoexpandcomputingcapabilities.
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ThinkPadWiGigDockoverview
1Statusindicator:TheindicatorintheThinkPadlogoshowsthestatusofthedock.Theindicatorissolid
onwhenthedockison(innormalmode).
12USB2.0connectors
5USB3.0connector
ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora
USBprinter.
3Audioconnector:Connectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplug.
4Power/Connectionbutton:Turnonorturnoffthedock.Youcanalsopressthebuttontoconfirm
theconnection.
68AlwaysOnUSB3.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigital
devicesandsmartphones.
7Security-lockslot:Toprotectyourdockfromtheft,lockyourdocktoadesk,table,orother
non-permanentfixture.Useasecuritycablelockthatfitsthissecurity-lockslot.
9acpowerconnector:Connecttheacpoweradapter.
Chapter3.Enhancingyourcomputer47
10HDMIconnector:Connectacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer
oranHDTV.
11DisplayPortconnector:Connectahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaDisplayPortconnector.
12Ethernetconnector:ConnectthedocktoanEthernetLAN.
1Emergency-resethole
Ifyourdockstopsresponding,holddownthepowerbuttonforseveralsecondstoturnoffthedock.Ifthe
dockstillcannotbeturnedoff,dothefollowingtoresetthedock:
1.Removetheacpoweradapter.
2.Insertastraightenedpaperclipintotheemergency-resethole.
SettinguptheThinkPadWiGigDock
TosetupyourThinkPadWiGigDock,dothefollowing:
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1.Connectthepowercordtotheacpoweradapter.
2.Connecttheacpoweradaptertothepowerconnectorofthedock.
3.Connectthepowercordtoanelectricaloutlet.
4.Turnonthedockbypressingthepowerbutton.
5.Ifanexternaldisplayisavailable,connecttheexternaldisplaytotheappropriateconnector(HDMIor
DisplayPortconnector)onthedock.Theexternaldisplayshowssomewirelesspairinginstructions
whenyouconnectyourcomputertothedock.
Chapter3.Enhancingyourcomputer49
6.Positionyourcomputerclosetothedock,within120cm(47.2inches).Togetthebestperformance,
ensurethat:
•Thedockisplacedwithina60cm(23.6inches)distanceanda120-degreesectorregionrelatively
totherearofthecomputerdisplay.
•Noobjectsarebetweenthedockandthecomputer.
Note:EnsurethattheWiGigdockandyourcomputerareplacedintherecommendedposition.Ifyou
noticeanyofthefollowingconditions,pivotthecomputerdisplayforwardorbackwardslightlyto
achievebetterperformance:
•AmessageisdisplayedindicatingthatthewirelessconnectiontotheWiGigdockisweak.
•ThepointerdriftsontheexternaldisplayconnectedtotheWiGigdock.
•ThecomputerisunexpectedlydisconnectedfromtheWiGigdock.
UsingtheThinkPadWiGigDock
Thissectionintroduceshowtouseandmanagethedock.
ConnectingtotheThinkPadWiGigDock
ToconnectyourcomputertotheThinkPadWiGigdock,dothefollowing:
1.Afterthesetupandpreparation,turnonyourcomputerandthedock.Thendothefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickAllprograms➙Intel
➙IntelWirelessDockManagertostarttheWirelessDockManagerprogram.
•ForWindows10:ClicktheactioncentericonintheWindowsnotificationarea.Thenclick
Connecttoopenthedevicelist.
2.Selectyourdockfromthelistofavailabledevices.
3.Whenprompted,pressthepower/connectionbuttononthedocktoconfirmthepairing.
4.Followtheinstructionsonthescreentocompletetheconnection.
Afterestablishingtheinitialconnection,youcanmakefurtherconfigurations.Therefore,wheneverthe
computercomeswithintherequiredrange,itwillautomaticallygetconnectedtothedock.
DisconnectingfromtheThinkPadWiGigDock
TodisconnectyourcomputerfromtheThinkPadWiGigDock,dothefollowing:
50T470UserGuide
1.Dothefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickAllprograms➙Intel
➙IntelWirelessDockManagertostarttheWirelessDockManagerprogram.
•ForWindows10:ClicktheactioncentericonintheWindowsnotificationarea.Thenclick
Connecttoopenthedevicelist.
2.LocatetheThinkPadWiGigDockandclickDisconnect.
3.Holddownthepowerbuttononthedockforseveralsecondsuntilthedockisturnedoff.
ManagingtheThinkPadWiGigDock
TheWirelessDockManagerprogramenablesyoutomanagethedock.Youcanchangethenameofthe
dock,changetheradiochanneltooptimizethesignalstrength,andsetapasswordtomanagethedock
settings.
TomanagetheThinkPadWiGigDock,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.ForWindows7,clickAllprogramstodisplayallprograms.
2.ClickIntel➙IntelWirelessDockManagertostarttheWirelessDockManagerprogram.
3.ClickDockManagement.
4.Followtheinstructionsonthescreentoconfigurethesettings.
Formoreinformation,refertothemanualsthatcomewiththedockandthehelpinformationsystemof
theWirelessDockManagerprogram.
Chapter3.Enhancingyourcomputer51
52T470UserGuide
Chapter4.Accessibility,ergonomic,andmaintenance
information
Thischapterprovidesinformationaboutaccessibility,ergonomic,andcleaningandmaintenance.
Accessibilityinformation
Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
https://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+UOpenEaseofAccessCenter
RightShiftforeightsecondsTurnonorturnoffFilterKeys
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLockTurnonorturnoffMouseKeys
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
Formoreinformation,gotohttp://windows.microsoft.com/,andthensearchusinganyofthefollowing
keywords:keyboardshortcuts,keycombinations,shortcutkeys.
EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesyoutoconfigureyourcomputersto
suittheirphysicalandcognitiveneeds.
ToaccessEaseofAccessCenter,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelusingCategory.
2.ClickEaseofAccess➙EaseofAccessCenter.
3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator
Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventssuchas
errormessages.
©CopyrightLenovo201753
•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.Youcanselectkeysusingthemouseoranotherpointingdevice,or
youcantaptoselectthekeysifyourcomputersupportsmulti-touchscreen.
•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandmakethekeyboardeasiertotypecertainkeycombinations.
•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeyourmouseeasiertomanagewindows.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickEaseofAccess➙SpeechRecognition.
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpsystems,andvarious
onlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders:
https://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader:
https://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickanemptyareaofthedesktopandselectScreenresolution.
2.Followtheinstructionsonthescreen.
Note:Settingaresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
54T470UserGuide
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickAppearanceandPersonalization➙Display.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(–)to
reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.
Ergonomicinformation
Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhen
usingyourcomputer.
Workinginthevirtualofficemightmeanadaptingtofrequentchangesinyourenvironment.Adaptingto
thesurroundinglightsources,activeseating,andtheplacementofyourcomputerhardware,canhelpyou
improveyourperformanceandachievegreatercomfort.
Thisexampleshowssomeoneinaconventionalsetting.Evenwhennotinsuchasetting,youcanfollow
manyofthesetips.Developgoodhabits,andtheywillserveyouwell.
Chapter4.Accessibility,ergonomic,andmaintenanceinformation55
Generalposture:Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfort
causedbylongperiodsofworkinginthesameposition.Frequentshortbreaksfromyourworkalsohelp
topreventminordiscomfortassociatedwithyourworkingposture.
Display:Positionthedisplaytomaintainacomfortableviewingdistanceof510mmto760mm(20inchesto
30inches).Avoidglareorreflectionsonthedisplayfromoverheadlightingoroutsidesourcesoflight.Keep
thedisplayscreencleanandsetthebrightnesstolevelsthatenableyoutoseethescreenclearly.Pressthe
brightnesscontrolkeystoadjustdisplaybrightness.
Headposition:Keepyourheadandneckinacomfortableandneutral(vertical,orupright)position.
Chair:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechairadjustmentsto
bestsuityourcomfortposture.
Armandhandposition:Ifavailable,usechairarmrestsoranareaonyourworkingsurfacetoprovide
weightsupportforyourarms.Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.
Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Whatifyouaretraveling?
Itmightnotbepossibletoobservethebestergonomicpracticeswhenyouareusingyourcomputer
whileonthemoveorinacasualsetting.Regardlessofthesetting,trytoobserveasmanyofthetipsas
possible.Sittingproperlyandusingadequatelighting,forexample,helpsyoumaintaindesirablelevels
ofcomfortandperformance.Ifyourworkareaisnotinanofficesetting,ensuretotakespecialnoteof
employingactivesittingandtakingworkbreaks.ManyThinkPadproductsolutionsareavailabletohelp
youmodifyandexpandyourcomputertobestsuityourneeds.Youcanfindsomeoftheseoptionsat
http://www.lenovo.com/essentials.Exploreyouroptionsfordockingsolutionsandexternalproductsthat
providetheadjustabilityandfeaturesthatyouwant.
Questionsaboutvision?
ThevisualdisplayscreensofThinkPadnotebookcomputersaredesignedtomeetthehigheststandards.
Thesevisualdisplayscreensprovideyouwithclear,crispimagesandlarge,brightdisplaysthatareeasyto
see,yeteasyontheeyes.Anyconcentratedandsustainedvisualactivitycanbetiring.Ifyouhavequestions
oneyefatigueorvisualdiscomfort,consultavision-carespecialistforadvice.
Cleaningandmaintenance
Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer
informationtohelpyoukeepyourcomputerintopworkingorder.
Basicmaintenancetips
Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:
•Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplastic
bags.
•Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers
(morethan13cmor5inches).
•Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).
•Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.
•Yourcomputerdisplayisdesignedtobeopenedandusedatanangleslightlygreaterthan90degrees.
Donotopenthedisplaybeyond135degrees.Otherwise,thecomputerhingemightgetdamaged.
56T470UserGuide
•Donotturnyourcomputeroverwhentheacpoweradapterispluggedin,otherwise,itcouldbreak
theadapterplug.
•Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnect
cordsandcables.
•Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerby
thedisplay.
•OnlyanauthorizedThinkPadrepairtechnicianshoulddisassembleandrepairyourcomputer.
•Donotmodifyortapethelatchestokeepthedisplayopenorclosed.
•Avoiddirectlyexposingyourcomputerandperipheralstotheairfromanappliancethatcanproduce
negativeions.Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.
Cleaningyourcomputer
Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.
Cleaningthecomputercover:Wipeitwithalint-freeclothdampenedinmildsoapandwater.Avoid
applyingliquidsdirectlytothecover.
Cleaningthekeyboard:Wipethekeysonebyonewithalint-freeclothdampenedinmildsoapandwater.
Ifyouwipeseveralkeysatatime,theclothmighthookontoanadjacentkeyandpossiblydamageit.Avoid
sprayingcleanerdirectlyontothekeyboard.Toremoveanycrumbsordustfrombeneaththekeys,youcan
useacamerablowerwithabrushorusecoolairfromahairdryer.
Cleaningthecomputerscreen:Scratches,oil,dust,chemicals,andultravioletlightcanaffectthe
performanceofyourcomputerscreen.Useadry,softlint-freeclothtowipethescreengently.Ifyouseea
scratchlikemarkonyourscreen,itmightbeastain.Wipeordustthestaingentlywithasoft,drycloth.Ifthe
stainremains,moistenasoft,lint-freeclothwithwateroreyeglasscleaner,butdonotapplyliquidsdirectly
toyourcomputerscreen.Ensurethatthecomputerscreenisdrybeforeclosingit.
Chapter4.Accessibility,ergonomic,andmaintenanceinformation57
58T470UserGuide
Chapter5.Security
Thischapterprovidesinformationabouthowtoprotectyourcomputerfromunauthorizeduse.
Usingpasswords
Youcanhelppreventyourcomputerfromunauthorizedusebyusingpasswords.Afteryousetapassword,a
promptisdisplayedonthescreeneachtimeyouturnonthecomputer.Enteryourpasswordattheprompt.
Youcannotusethecomputerunlessyoutypethecorrectpassword.
Ifyouhavesetapower-onpassword,asupervisorpassword,oraharddiskpassword,itunlocks
automaticallywhenthecomputerresumesfromsleepmode.
Note:IfaWindowspasswordhasbeenset,youarepromptedtoenteritwhenthecomputerresumes
fromsleepmode.
Passwordsintroduction
Power-onpassword
Youcansetapower-onpasswordtohelpprotectyourcomputeragainstunauthorizedaccess.
Ifyousetapower-onpassword,thepasswordpromptisdisplayedonthescreenwheneveryouturnonthe
computer.Youmustenterthecorrectpasswordtostartusingthecomputer.
Whenthisiconisdisplayed,typeapower-onpasswordorasupervisorpassword.
Supervisorpassword
ThesupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Ifyouhave
setasupervisorpassword,noonecanchangetheconfigurationofthecomputerwithoutthepassword.It
providesthefollowingsecurityfeatures:
•Ifonlyasupervisorpasswordisset,apasswordpromptisdisplayedwhenyoutrytostarttheThinkPad
Setupprogram.UnauthorizeduserscannotaccesstheThinkPadSetupprogramwithoutthepassword.
•Thesystemadministratorcanusethesupervisorpasswordtoaccessacomputereveniftheuserofthat
computerhassetapower-onpassword.Thesupervisorpasswordoverridesthepower-onpassword.
•ThesystemadministratorcansetthesamesupervisorpasswordonmanyThinkPadnotebookcomputers
tomakeadministrationeasier.
Harddiskpasswords
Settingaharddiskpasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.When
aharddiskpasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe
harddiskdrive.
Thefollowingtwotypesofharddiskpasswordscanhelpprotecttheinformationstoredonthestoragedrive:
•Userharddiskpassword
Ifauserharddiskpasswordhasbeenset,butnomasterharddiskpasswordhasbeen,theusermust
entertheuserharddiskpasswordtoaccessfilesandapplicationsonthestoragedrive.
•Masterharddiskpassword
©CopyrightLenovo201759
Themasterharddiskpasswordalsorequiresauserharddiskpassword.Themasterharddiskpassword
issetandusedbyasystemadministrator.Itenablestheadministratortoaccessanystoragedrivein
asystemlikeamasterkey.Theadministratorsetsthemasterpassword;thenassignauserpassword
foreachcomputerinthenetwork.Theusercanthenchangetheuserpasswordasdesired,butthe
administratorstillcangetaccessbyusingthemasterpassword.
Whenamasterharddiskpasswordisset,onlytheadministratorcanremovetheuserharddiskpassword.
Whenthisiconisdisplayed,typeauserharddiskpassword.Totypeamasterharddiskpassword,
pressF1.Whentheiconchangesto,typethemasterharddiskpassword.Toreturntotheicon
,pressF1again.
Tipsonusingtheharddiskpasswords:
•Youcansettheminimumlengthofaharddiskpassword.
•Ifyousetaharddiskpasswordofoversevencharacters,thestoragedrivecanbeusedonlywitha
computerthatcanrecognizeaharddiskpasswordofoversevencharacters.Ifyoutheninstallthe
storagedriveinacomputerthatcannotrecognizeaharddiskpasswordthatcontainsmorethanseven
characters,youcannotaccessthedrive.
•Recordyourpasswordandstoreitinasafeplace.Ifyouforgettheuserharddiskpassword,orbothuser
andmasterharddiskpasswords,Lenovocannotresetyourpasswordsorrecoverdatafromthestorage
drive.YoumusttakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethestorage
drivereplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.
Notes:TheeDrivestoragedrivesorTrustedComputingGroup(TCG)Opal-compliantstoragedrivesprovide
self-encryptioncapabilitiestosecureyourdata.
•IfaTCGOpal-compliantstoragedriveandaTCGOpalmanagementsoftwareprogramareinstalled,and
theTCGOpalmanagementsoftwareprogramisactivated,theharddiskpasswordisnotavailable.
•IfaneDrivestoragedriveisinstalledinyourcomputer,andyourcomputerispreinstalledwiththe
Windows10operatingsystem,theharddiskpasswordisnotavailable.
Setting,changing,orremovingapassword
Beforeyoustart,printtheseinstructions.
Toset,change,orremoveapassword,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙Passwordbyusingthedirectionalkeys.
3.Dependingonthepasswordtype,selectPower-onPassword,SupervisorPassword,orHarddiskx
Password.
4.Followtheinstructionsonthescreentoset,change,orremoveapassword.
Youmightwanttorecordyourpasswordandstoreitinasafeplace.Otherwise,ifyouforgetthepassword,
youhavetotakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethepassword
canceled.
Harddisksecurity
Toprotectthecomputerfromunauthorizedsecurityattacks,refertothefollowingtipstoenhancesecurity:
60T470UserGuide
•Setapower-onpasswordaswellasaharddiskpassword.Forsecurity,alongerpasswordis
recommended.
•TheharddiskdrivebuiltintoyourcomputercanbeprotectedbyUEFIBIOS.Toprovidereliablesecurity,
usethesecuritychipandasecurityprogramwiththeTrustedPlatformModule(TPM)management
feature.See“Settingthesecuritychip”onpage61.
•IfaDiskEncryptionstoragedriveisinstalledinyourcomputer,ensuretoprotectthecontentsofyour
computerfromunauthorizedaccessbyuseofdriveencryptionsoftware,suchasMicrosoftWindows
BitLocker®DriveEncryption.
•Beforeyoudisposeof,sell,orhandoveryourcomputer,deletethedatastoredonit.Formoreinformation,
see“Deletingdatafromyourstoragedrive”onpage64.
UsingWindowsBitLockerDriveEncryption
Tohelpprotectyourcomputeragainstunauthorizedaccess,usethedriveencryptionsoftware,suchas
WindowsBitLockerDriveEncryption.
WindowsBitLockerDriveEncryption(referredtoasBitLocker)isanintegralsecurityfeatureofsomeeditions
oftheWindowsoperatingsystem.Itcanhelpyouprotecttheoperatingsystemanddatastoredonyour
computer,evenifyourcomputerislostorstolen.BitLockercanencryptalluserandsystemfiles,including
theswapandhibernationfiles.
BitLockerusestheTPMtoprovideenhancedprotectionforyourdataandtoensureearlybootcomponent
integrity.AcompatibleTPMisdefinedasaV1.2TPM(Windows7)orV2.0TPM(Windows10).
TochecktheBitLockerstatus,gotoControlPanel,viewControlPanelbyCategory,andclickSystemand
Security➙BitLockerDriveEncryption.
Formoreinformation,seethehelpsystemoftheWindowsoperatingsystem,orsearchfor“Microsoft
WindowsBitLockerDriveEncryptionStep-by-StepGuide”ontheMicrosoftWebsite.
DiskEncryptionharddiskdriveandEncryptionsolid-statedrive
SomemodelscontaintheDiskEncryptionharddiskdrive,Encryptionsolid-statedrive,orEncryptionhybrid
drive.Thisencryptiontechnologyhelpstoprotectyourcomputeragainstsecurityattacksonmedia,NAND
flash,ordevicecontrollersbyuseofahardwareencryptionchip.Fortheefficientuseoftheencryption
feature,setaharddiskpasswordfortheinternalstoragedrive.
Settingthesecuritychip
Strictsecurityrequirementsareimposedonnetworkclientcomputersthattransferconfidentialinformation
electronically.Dependingontheoptionsyouordered,yourcomputermighthaveanembeddedsecuritychip
(acryptographicmicroprocessor).Withthesecuritychip,youcandothefollowing:
•Protectyourdataandsystem
•Strengthenaccesscontrols
•Securecommunications
Beforeyoustart,printtheseinstructions.
TosetanitemontheSecurityChipsubmenu,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙SecurityChipbyusingthedirectionalkeys.
3.PressEnter.TheSecurityChipsubmenuopens.
Chapter5.Security61
4.Movetoanitemyouwanttosetbyusingthedirectionalkeys.Whentheitemishighlighted,pressEnter.
5.Setotheritemsthatyouwanttoset.
6.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Notes:
•EnsurethatthesupervisorpasswordhasbeensetinThinkPadSetup.Otherwiseanyonecanchangethe
settingsforthesecuritychip.
•Whenyouclearthesecuritychip,turnoffyourcomputerandthenturnitonagainafteryousetthe
securitychiptoActive.Otherwise,theClearSecurityChipoptionisnotdisplayed.
Usingthefingerprintreader
Dependingonthemodel,yourcomputermighthaveafingerprintreader.Fingerprintauthenticationcan
replaceyourpasswords,suchastheWindowspassword,power-onpassword,andharddiskpassword.In
thisway,youcanlogintoyourcomputersimplyandsecurely.
Youcansetthefingerprintreaderinthefingerprintprogramifavailable.Youalsocanchangethesettings
intheThinkPadSetupprogram.TochangethesettingsintheThinkPadSetupprogram,see“Usingthe
ThinkPadSetupprogram”onpage70.
Enrollingyourfingerprints
Toenablefingerprintauthentication,enrollyourfingerprintsfirst.Duringtheenrollment,thefingerprintsare
associatedwiththeWindowspasswordautomatically.Itisrecommendedthatyouenrollmorethanone
fingerprintincaseofanyinjuriestoyourfingers.
Toenrollyourfingerprints,dothefollowing:
•ForWindows7:
1.Startthefingerprintprogram.Forinstructionsonhowtostartthefingerprintprogram,see“Accessing
Lenovoprograms”onpage12.
2.EntertheWindowspasswordasrequired.
3.Followtheinstructionsonthescreentofinishtheenrollment.
Formoreinformationabouthowtousethefingerprintreader,refertothehelpsystemofthefingerprint
program.
•ForWindows10:
1.OpentheStartmenuandthenclickSettings➙Accounts➙Sign-inoptions.
2.Followtheinstructionsonthescreentofinishtheenrollment.
Scanningyourfinger
Toscanyourfinger,tapthefingerprintreaderwiththetopjointofyourfingerandholdyourfingertherefor
oneortwosecondswithalittlepressure.Thenliftthefingertocompleteonescan.
62T470UserGuide
Fingerprintreaderindicator
•1Off:Thefingerprintreaderisnotreadyfortapping.
•2Solidgreen:Thefingerprintreaderisreadyfortapping.
•3Amber,blinking:Thefingerprintcannotbeauthenticated.
Associatingyourfingerprintswithyourpower-onpasswordandharddiskpassword
Toassociateyourfingerprintswithyourpower-onpasswordandharddiskpassword,manuallycreatea
connectionbydoingthefollowing:
1.Turnoffandthenturnonthecomputer.
2.Whenprompted,scanyourfingeronthefingerprintreader.
3.Enteryourpower-onpassword,harddiskpassword,orbothasrequired.Theconnectioniscreated.
Whenyoustartthecomputeragain,youcanuseyourfingerprintstologintothecomputerwithnoneedto
enteryourWindowspassword,power-onpassword,andharddiskpassword.
Attention:Ifyoualwaysuseyourfingerprinttologintothecomputer,youmightforgetyourpasswords.
Writedownyourpasswords,andkeeptheminasafeplace.Ifyouforgetyourpower-onpassword,
youmusttakeyourcomputertoaLenovo-authorizedserviceroramarketingrepresentativetohavethe
passwordcanceled.Ifyouforgetyourharddiskpassword,Lenovocannotresetyourpasswordorrecover
datafromthestoragedrive.YoumusttakeyourcomputertoaLenovo-authorizedserviceroramarketing
representativetohavethestoragedrivereplaced.Proofofpurchaseisrequired,andafeewillbecharged
forpartsandservice.
Maintainingthefingerprintreader
Thefollowingactionscoulddamagethefingerprintreaderorcauseitnottoworkproperly:
•Scratchingthesurfaceofthereaderwithahard,pointedobject
•Scrapingthesurfaceofthereaderwithyourfingernailoranythinghard
Chapter5.Security63
•Usingortouchingthereaderwithadirtyfinger
Ifyounoticeanyofthefollowingconditions,gentlycleanthesurfaceofthereaderwithadry,soft,lint-free
cloth:
•Thesurfaceofthereaderisdirtyorstained.
•Thesurfaceofthereaderiswet.
•Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Ifyourfingerhasanyofthefollowingconditions,youmightnotbeabletoregisterorauthenticateit:
•Yourfingeriswrinkled.
•Yourfingerisrough,dry,orinjured.
•Yourfingerisstainedwithdirt,mud,oroil.
•Thesurfaceofyourfingerisdifferentfromtheonewhenyouenrolledyourfingerprint.
•Yourfingeriswet.
•Yourfingerthatyouarecurrentlyusinghasnotbeenenrolledbefore.
Toimprovethesituation,trythefollowing:
•Cleanorwipeyourhandstoremoveanyexcessdirtormoisturefromthefingers.
•Enrollanduseadifferentfingerforauthentication.
Deletingdatafromyourstoragedrive
Someofthedatastoredonthestoragedrivemightbesensitive.Handingyourcomputerovertosomeone
elsewithoutdeletingtheinstalledsoftware,suchasoperatingsystemsandprograms,mightevenviolate
thelicenseagreements.Besuretodeletedatastoredonthestoragedrivebeforeyoudisposeof,sell,
orhandoveryourcomputer.
Youcanusethefollowingmethodstodeletedatafromthestoragedrive:
•MovethedatatotheRecycleBin,andthenemptytheRecycleBin.
•Formatyourstoragedrive,usingthesoftwaretoinitializeit.
•UsetherecoveryprogramprovidedbyLenovotobringthestoragedrivebacktothefactorydefault
settings.
Theseoperations,however,onlychangethefilelocationofthedata;theydonotdeletethedataitself.The
dataisstillthere,eventhoughitseemstobelost.Thus,itissometimespossibletoreadthedatabyuseof
specialsoftwarefordatarecovery.Thereisariskthatpeopleofbadfaithmightreadandmisusethecritical
dataonstoragedrivesforunexpectedpurposes.
Topreventleakageofdata,itisimportantthatyoudeleteallthedatafromtheharddiskdrivewhenyou
disposeof,sell,orhandoveryourcomputer.Youcandestroythedataphysicallybysmashingtheharddisk
drivewithahammer,ormagneticallybymeansofstrongmagneticpower,thusmakingthedataunreadable.
Butitisrecommendedthatyouusethesoftware(payware)orservice(payservice)developedforthat
purpose.Theprocessmighttakeseveralhours.
Fordisposingofdataonthesolid-statedrive,LenovoprovidestheDriveEraseUtilityforResettingthe
CryptographicKeyandErasingtheSolidStateDrivetool.
SomecomputersmightsupportaDiskEncryptionharddiskdriveorEncryptionsolid-statedriveandhave
suchadriveinstalled.Youcanlogicallydisposeofallthedataonthedriveinashorttimebyerasingthe
64T470UserGuide
cryptographickey.Thedataencryptedwiththeoldkeyisnotphysicallyerasedbutremainsonthedrive;
however,itcannotbedecryptedwithouttheoldkey.ThisfeatureisalsoavailablewiththeDriveEraseUtility
forResettingtheCryptographicKeyandErasingtheSolidStateDrivetool.
Usingfirewalls
Ifyoursystemispreinstalledwithafirewallprogram,itprotectsagainstcomputerInternetsecuritythreats,
unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.
Formoreinformationabouthowtousethefirewallprogram,seethehelpsystemthatcomeswiththe
program.
Protectingdataagainstviruses
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Formoreinformationaboutyourantivirussoftware,seethehelpsystemofyourantivirussoftware.
Chapter5.Security65
66T470UserGuide
Chapter6.Advancedconfiguration
Thischapterprovidesinformationtohelpyoufurtherconfigurethecomputer:
Installinganewoperatingsystem
Insomesituations,youmightneedtoinstallanewoperatingsystem.Thistopicprovidesinstructionson
howtoinstallanewoperatingsystem.
InstallingtheWindows7operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourstoragedrive,
includingthedatathatwerestoredinahiddenfolder.
ToinstalltheWindows7operatingsystem,dothefollowing:
1.EnsurethatyousetthesecuritychiptoTPM1.2.Formoreinformation,see“Settingthesecurity
chip”onpage61.
2.CopyallthesubfoldersandfilesatC:\SWTOOLStoaremovablestoragedevice.
•ThesupplementfilesfortheWindows7operatingsystemareatC:\SWTOOLS\OSFIXES.
•ThedevicedriversareatC:\SWTOOLS\DRIVERS.
•ThepreinstalledprogramsareatC:\SWTOOLS\APPS.
3.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage70.
4.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.
5.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexample,USBHDD.
ThenpressEsc.
6.SelectStartup➙UEFI/LegacyBoot.Thendooneofthefollowing:
•ToinstalltheWindows7(32-bit)operatingsystem,selectLegacyOnlyorBoth.
•ToinstalltheWindows7(64-bit)operatingsysteminLegacymode,selectLegacyOnly.
•ToinstalltheWindows7(64-bit)operatingsysteminUEFImode,selectUEFIOnly.
Note:Forcomputerswithanon-volatilememory(NVM)Expressdrive,youcaninstalltheWindows
7operatingsystemontothedriveonlyinUEFImode.Inthiscase,ensurethatyoualwaysselect
UEFIOnly.
7.PressF10tosavethesettingsandexittheThinkPadSetupprogram.
8.ConnectanexternalDVDdrivetothecomputer,inserttheWindows7operatingsysteminstallation
DVDintothedrive,andthenrestartthecomputer.
Notes:
•IfyoustarttheinstallationDVDimagefromanexternalUSBdeviceorifyourcomputerhasanNVM
Expressdriveinstalled,doadditionalconfigurationsbeforeyoustart.Formoreinformation,goto
http://www.lenovo.com/support/installwin7viausb3.
•IfanNVMExpressdriveisinstalled,additionaldriversalsoarerequired.Formoreinformation,goto
https://support.microsoft.com/en-us/kb/2990941.
9.RestorethefolderatC:\SWTOOLSthatyoubackedup.
©CopyrightLenovo201767
10.Installthedevicedrivers.See“Installingdevicedrivers”onpage69.
11.InstalltheWindows7fixmodules.YoucanfindtheWindows7fixmodulesatC:\SWTOOLS\OSFIXES\.For
moreinformation,gototheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/.
12.Installtheregistrypatches,forexample,theEnablingWakeonLANfromStandbyforENERGY
STARpatch.Todownloadandinstalltheregistrypatches,gototheLenovoSupportWebsiteat
http://www.lenovo.com/support.
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwisetheoperatingsystemwillnotstartcorrectly.
WhenyouinstalltheWindows7operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:
CountryorregionCodeCountryorregionCode
ChinaSCNetherlandsNL
DenmarkDKNorwayNO
FinlandFISpainSP
FranceFRSwedenSV
GermanyGRTaiwanandHongKongTC
ItalyITUnitedStatesUS
JapanJP
InstallingtheWindows10operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourinternalstorage
drive,includingthedatathatwerestoredinahiddenfolder.
ToinstalltheWindows10operatingsystem,dothefollowing:
1.EnsurethatyousetthesecuritychiptoTPM2.0.Formoreinformation,see“Settingthesecurity
chip”onpage61.
2.Connectthedrivethatcontainstheoperatingsysteminstallationprogramtothecomputer.
3.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage70.
4.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.
5.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexample,USBHDD.
ThenpressEsc.
6.SelectRestartandensurethatOSOptimizedDefaultsisenabled.ThenpressF10tosavethesettings
andexittheThinkPadSetupprogram.
7.Followtheon-screeninstructionstoinstallthedevicedriversandnecessaryprograms.See“Installing
devicedrivers”onpage69.
8.Afterinstallingthedevicedrivers,applyWindowsUpdatetogetthelatestmodules,forexamplethe
securitypatches.
9.Dependingonyourpreference,installLenovoprograms.ForinformationaboutLenovoprograms,
see“AccessingLenovoprograms”onpage12.
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwise,theoperatingsystemwillnotstartcorrectly.
68T470UserGuide
WhenyouinstalltheWindows10operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:
CountryorregionCodeCountryorregionCode
ChinaSCNetherlandsNL
DenmarkDKNorwayNO
FinlandFISpainSP
FranceFRSwedenSV
GermanyGRTaiwanandHongKongTC
ItalyITUnitedStatesUS
JapanJP
Installingdevicedrivers
Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor
“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecific
driver.Ifyouaddacomponent,theoperatingsystemmustbeinstructedonhowtooperatethatpieceof
hardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponentand
understandhowtouseit.
Note:Becausedriversareprograms,likeanyotherfileonyourcomputer,theyaresusceptibletocorruption
andmightnotperformproperlyifcorruptionoccurs.
Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriverfor
acomponentwhenyounoticepoorperformancefromthatcomponentorwhenyouaddedacomponent.
Thisactionmighteliminatethedriverasthepotentialcauseofaproblem.
GettingthelatestdriversfromtheWebsite
YoucandownloadandinstallupdateddevicedriversfromtheLenovoSupportWebsitebydoingthe
following:
1.Gotohttp://www.lenovo.com/support.
2.Selecttheentryforyourcomputerandthenfollowtheinstructionsonthescreentodownloadand
installnecessarysoftware.
Gettingthelatestdriversusingpreinstalledprograms
ThinkPadnotebookcomputersprovidethefollowingpreinstalledprogramsthatyoucanusetodownload
andinstallupdateddevicedrivers.
•ForWindows7:SystemUpdate
•ForWindows10:LenovoCompanion
ThesystemupdatefunctionofSystemUpdateorLenovoCompanionhelpsyoukeepthesoftwareonyour
computerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe
LenovoSupportWebsite.Updatepackagescancontainapplications,devicedrivers,UEFIBIOSflashes,
orsoftwareupdates.WhenSystemUpdateorLenovoCompanionconnectstotheLenovoSupportWeb
site,theprogramautomaticallyrecognizesthefollowinginformationanddetermineswhatupdatesare
availableforyourcomputer:
•Machinetypeandmodelofyourcomputer
•Installedoperatingsystem
•Languageoftheoperatingsystem
Chapter6.Advancedconfiguration69
SystemUpdateorLenovoCompanionthendisplaysalistofupdatepackagesandcategorizeseachupdate
ascritical,recommended,oroptionaltohelpyouunderstandtheimportance.Youhavecompletecontrolof
whichupdatestodownloadandinstall.Afteryouselecttheupdatepackagesyouwant,SystemUpdateor
LenovoCompanionautomaticallydownloadsandinstallstheupdates.
SystemUpdateorLenovoCompanionispreinstalledonyourcomputerandisreadytorun.Theonly
prerequisiteisanactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusethe
schedulefeaturetoenabletheprogramtosearchforupdatesautomaticallyatspecifiedintervals.Youalso
canpredefinescheduledupdatestosearchbythefollowingseveritysothelistyouchoosefromcontains
onlythoseupdatetypesthatyouneed:
•Criticalupdates(Windows7andWindows10)
•Criticalandrecommendedupdates(Windows7)
FormoreinformationabouthowtouseSystemUpdateorLenovoCompanion,seethehelpsystem
oftheprogram.
UsingtheThinkPadSetupprogram
TheThinkPadSetupprogramenablesyoutoselectthepreferredsettingsforyourcomputerthrough
configuringtheBIOS.
ConfiguringThinkPadSetup
TheThinkPadSetupprogrammenulistsvariousitemsaboutsystemconfiguration.
Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.
ToconfigureThinkPadSetup,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1.TheThinkPadSetupprogramstarts.
Note:Ifyouarerequiredtoenterthesupervisorpassword,enterthecorrectpassword.Youalsocan
pressEntertoskipthepasswordpromptandstarttheThinkPadSetupprogram.Ifyoudonotenterthe
password,youcannotchangetheconfigurationsthatareprotectedbythesupervisorpassword.
2.Usethearrowkeystoselectatab;orusethearrowkeystolocateanitemandpressEntertoselect
it.Thenthesupportedsubmenuisdisplayed.
3.Defaultvaluesareinboldface.Setthevalueofanitembydoingoneofthefollowing:
•PressF6tochangetoahighervalue.
•PressF5tochangetoalowervalue.
4.PresstheEsckeytoexitthesubmenuandreturntotheparentmenu.Thenusethesamemethod
mentionedabovetochangeotherconfigurations.
5.Whenyoucompletetheconfiguration,pressF10tosaveandexit.YoualsocanselecttheRestarttabin
theThinkPadSetupmenu,andrestartyourcomputerwithoneoftheprovidedoptions.
YoucanpressF9torestoretothedefaultsettings.
Changingthestartupsequence
Insomecases,youmighthavetochangethestartupsequencesothatthecomputerstartsfromadesired
devicewhenpoweredon.Readthistopictolearnhowtochangethecomputerstartupsequence.
Attention:
70T470UserGuide
•Afteryouchangethestartupsequence,ensurethatyouselectthecorrectdeviceduringacopy,asave,or
aformatoperation.Ifyouselectthewrongdevice,thedataonthatdevicemightbeerasedoroverwritten.
•IfyouareusingtheWindowsBitLockerDriveEncryptionfeatureandyourcomputerhasaTrusted
PlatformModule,donotchangethestartupsequence.BitLockerDriveEncryptionlocksthecomputer
whenitdetectsthechangeofstartupsequence.
Tochangethestartupsequence,dothefollowing:
1.AccesstheThinkPadSetupprogramandselectStartup➙Boot.ThenpressEnter.Thedefaultdevice
orderlistisdisplayed.
2.Setthestartupsequenceasyoudesired.
3.PressF10tosavethechangesandrestartthesystem.
Youalsocanchangethestartupsequencetemporarilybydoingthefollowing:
1.Turnoffthecomputer.
2.Turnonthecomputer.Whenthelogoscreenisdisplayed,presstheF12key.
3.Selectthedevicethatyouwantthecomputertostartfrom.ThenpressEnter.
Note:TheBootmenuwillbedisplayedifthecomputercannotstartfromanydevicesortheoperating
systemcannotbefound.
UpdatingtheUEFIBIOS
TheUEFIBIOSisthefirstprogramthatthecomputerrunswhenthecomputeristurnedon.TheUEFIBIOS
initializesthehardwarecomponents,andloadstheoperatingsystemandotherprograms.
Whenyouinstallanewprogram,devicedriver,orhardwarecomponent,youmightbeinformedtoupdate
theUEFIBIOS.YoucanupdatetheUEFIBIOSbystartingyourcomputerfromaflashupdatediscoraflash
updateprogramrunningintheWindowsenvironment.
Therequirementsforflashupdateareasfollows:
•ThecomputermustbestartedoverLAN.
•ThecomputermustbeengagedinthePrebooteXecutionEnvironment(PXE).
•Anetwork-managementprogrammustbeinstalledonthecomputerofthenetworkadministrator.
ForinstructionsonhowtoupdatetheUEFIBIOS,gotohttp://www.lenovo.com/support.
BIOSmenu
ThistopicintroducesthefollowingBIOSmenusofyourcomputer:
•Mainmenu
•Configmenu
•Date/Timemenu
•Securitymenu
•Startupmenu
•Restartmenu
Note:Dependingonthemodelandoperatingsystem,themenuitemsandthedefaultvaluemightchange
withoutnotice.
Chapter6.Advancedconfiguration71
Mainmenu
WhenyouentertheThinkPadSetupprogram,youfirstseetheMainmenuasfollows:
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue
mightvary.
•UEFIBIOSVersion
•UEFIBIOSDate
•EmbeddedControllerVersion
•MEFirmwareVersion
•MachineTypeModel
•System-unitserialnumber
•Systemboardserialnumber
•AssetT ag
•CPUType
•CPUSpeed
•InstalledMemory
•UUID
•MACAddress(InternalLAN)
•Preinstalledoperatingsystemlicense
•UEFISecureBoot
•OA3ID
•OA2
Configmenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue
mightvary.
Network
•WakeOnLAN
Values:Disabled,AConly,ACandBattery
Description:Thenetworkadministratorcanturnonacomputerfromamanagementconsolebyusing
theWakeonLANfeature.IfyouselectACOnly,theWakeonLANfeatureisenabledonlywhentheac
poweradapterisattached.IfyouselectACandBattery,theWakeonLANfeatureisenabledwithany
powersources.
Notes:
–ThemagicpackettypeWakeonLANrequiresthattheacpowerisattached.
–TheWakeonLANfeaturedoesnotworkwhentheharddiskpasswordisset.
•WakeOnWLAN
Values:Disabled,Enabled
Description:Thenetworkadministratorcanturnonacomputerfromamanagementconsolebyusing
theWakeonWLANfeature.
•EthernetLANOptionROM
Values:Disabled,Enabled
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Description:TheEthernetLANOptionROMenablesthestartupfromanintegratednetworkdevice.This
menuisdisplayedonlyinLegacyOnlybootmodeorBothbootmodewithLegacyfirst.
•UEFIIPv4NetworkStack
Values:Disabled,Enabled
Description:EnableordisableInternetProtocolVersion4(IPv4)networkstackforUEFIenvironment.This
menuisdisplayedonlyinUEFIOnlybootmodeorBothbootmodewithUEFIfirst.
•UEFIIPv6NetworkStack
Values:Disabled,Enabled
Description:EnableordisableInternetProtocolVersion6(IPv6)networkstackforUEFIenvironment.This
menuisdisplayedonlyinUEFIOnlybootmodeorBothbootmodewithUEFIfirst.
•UEFIPXEBootPriority
Values:IPv6First,IPv4First
Description:SelectnetworkstackpriorityforUEFIPXEboot.ThismenuisdisplayedonlyinUEFIOnly
bootmodeorBothbootmodewithUEFIfirst,whenIPv6andIPv4stacksarebothenabled.
•WakebyWiGigDock
Values:Disabled,Enabled
Description:Enableordisablethewake-upfunctionoftheThinkPadWiGigDock.IfyouselectEnabled,
thebatterylifemightbecomeshorter.
•WirelessAutoDisconnection
Values:Disabled,Enabled
Description:EnableordisabletheWirelessAutoDisconnectionfeaturewhentheEthernetcable
isconnectedtotheEthernetLANonsystem.Ifitisenabled,WirelessLANandWiGigradiosare
automaticallyturnedoffwheneverEthernetcableisconnected.
Note:EthernetattachedbyUSBisnotsupportedbythisfeature.
•MACaddressPassThrough
Values:Disabled,Enabled
Description:EnableordisabletheMACaddressPassThroughfunctionwhendockisattached.Ifitis
enabled,dockEthernetusesthesameMACaddressastheinternalEthernetLAN.Ifitisdisabled,dock
EthernetusesitsownMACaddress.
USB
•USBUEFIBIOSSupport
Values:Disabled,Enabled
Description:EnableordisablethebootsupportforUSBstoragedevices.
•AlwaysOnUSB
Values:Disabled,Enabled
Description:SelectEnabledtochargedevicesthroughtheAlwaysOnUSBconnectorsevenwhenthe
computeristurnedoff,insleepmode,orinhibernationmode.
•ChargeinBatteryMode
Values:Disabled,Enabled
Description:ItissupportedonlywhenAlwaysOnUSBisEnabled.SelectEnabledtochargedevices
throughtheAlwaysOnUSBconnectorsevenwhenthesystemisinhibernationmode,orispower-off
andinbatteryoperation.
Chapter6.Advancedconfiguration73
Keyboard/Mouse
•TrackPoint
Values:Disabled,Enabled
Description:Enableordisablethebuilt-inTrackPointpointingdevice.
Note:Ifyouwanttouseanexternalmouse,selectDisabled.
•Trackpad
Values:Disabled,Enabled
Description:Enableordisablethebuilt-intrackpad.
Note:Ifyouwanttouseanexternalmouse,selectDisabled.
•FnandCtrlKeyswap
Values:Disabled,Enabled
Description:IfyouselectEnabled,theFnkeyworksastheCtrlkeyandtheCtrlkeyworksastheFnkey.
•FnStickykey
Values:Disabled,Enabled
Description:IfyouselectEnabled,youcanpresstheFnkey(insteadofpressandhold)tokeepit
inapressedcondition.Thenpressthefunctionkeyyouwant.Theactionisequivalenttopressing
thefunctionkeysimultaneouslywiththeFnkey.
•F1–F12asPrimaryFunction
Values:Disabled,Enabled
Description:IfyouselectEnabled,pressingthefunctionkeysdirectlyinputsF1–F12.Ifyouselect
Disabled,pressingthefunctionkeysdirectlyinitiatesthespecialfunctionprintedasanicononeach
key.Totemporarilyswitchtheabovetwofunctions,pressFn+Esc.TheFnLockindicatorisonwhen
FnLockisenabled.
Display
•BootDisplayDevice
Values:ThinkPadLCD,USBType-C,HDMI,Displayondock
Description:Selectthedisplaydevicethatyouwanttoactivateatboottime.Thisselectioniseffective
forboottime,passwordprompt,andThinkPadSetup.USBType-CcorrespondstotheUSBType-C
connectoronyourcomputer.HDMIcorrespondstotheHDMIconnectoronyourcomputer.Display
ondockcorrespondstothevideoconnectors(suchastheDisplayPort,DVI,orVGAconnectors)ona
dockingstation.Bootscreenisclonedtoalldisplaysondock.
•SharedDisplayPriority
Values:HDMI,Displayondock
Description:Selecttheprioritybetweenshareddisplayoutputs.HDMIandDockdisplaysshareasingle
displayoutput.Thisoptionchooseswhichoneisprioritized.
•TotalGraphicsMemory
Values:256MB,512MB
Description:AllocatethetotalmemorywhichIntelinternalgraphicsshares.
Note:Ifyouselect512MB,themaximumusablememorymightbereducedonthe32-bitoperating
system.
•BootTimeExtension
Values:Disabled,1second,2seconds,3seconds,5seconds,10seconds
74T470UserGuide
Description:Thisoptiondefinestheamountoftimetoextendthebootprocess,inseconds.Thesystem
cannotdetectsomeexternalmonitorsduringbootbecausetheyneedafewsecondstobeready.Trythis
optionifthemonitorbeinguseddoesnotdisplaythebootscreen.
Power
•IntelSpeedStep®technology
Values:Disabled,Enabled
Description:SelectthemodeofIntelSpeedSteptechnologyatruntime.IfyouselectDisabled,the
highestspeed,andruntimeisnotsupported.
–ModeforAC
Values:MaximumPerformance,BatteryOptimized
Description:MaximumPerformance:Alwayshighestspeed
–ModeforBattery
Values:MaximumPerformance,BatteryOptimized
Description:BatteryOptimized:Alwayslowestspeed
•AdaptiveThermalManagement
Description:Selectathermalmanagementschemetouse.Theschemeaffectsfansound,temperature,
andperformance.
–SchemeforAC
Values:MaximumPerformance,Balanced
Description:MaximumPerformance:ReduceCPUthrottling.
–SchemeforBattery
Values:MaximumPerformance,Balanced
Description:Balanced:Balancedsound,temperatureandperformance.
•CPUPowerManagement
Values:Disabled,Enabled
Description:Enableordisablethepower-savingfeaturethatstopsthemicroprocessorclockautomatically
whentherearenosystemactivities.Normally,itisnotnecessarytochangethesetting.
•PowerOnwithACAttach
Values:Disabled,Enabled
Description:Enableordisableafeaturethatturnsonthecomputerwhentheacpoweradapteris
attached.IfyouselectEnabled,thesystemispoweredonwhentheacpoweradapterisattached.Ifthe
systemisinhibernatestate,thesystemresumesnormaloperation.IfyouselectDisabled,thesystemis
notpoweredonnorresumedwhentheacpoweradapterisattached.
•DisableBuilt-inBattery
Values:Yes,No
Description:Temporarydisablebatteryforservicingthesystem.Afterselectingthisitem,thesystemwill
beautomaticallypoweredoff,thenreadytobeserviced.Note:thebatterywillbeautomaticallyenabled
whentheACadapterisreconnected.
BeepandAlarm
•PasswordBeep
Values:Disabled,Enabled
Chapter6.Advancedconfiguration75
Description:Enableordisableabeepwhenthecomputeriswaitingforapower-on,harddisk,or
supervisorpassword.Differentbeepsremindyouthatthepasswordyouenteredisrightorwrong.
•KeyboardBeep
Values:Enabled,Disabled
Description:Enableordisableabeepwhenunmanageablekeycombinationsarepressed.
Thunderbolt(TM)3
•WakebyThunderbolt(TM)3
Values:Disabled,Enabled
Description:EnableordisableWakeFeaturewithThunderbolt(TM)3Port.IfyouselectEnabled,the
batterylifeduringlowpowerstatemaybecomeshorter.
•Securitylevel
Values:NoSecurity,UserAuthorization,SecureConnect,DisplayPortandUSB
Description:Securitylevelselection.
•Thunderbolt(TM)device
Values:Disabled,Enabled
Description:Enableordisablepre-OSsupportforThunderbolt(TM)devicesattachedtoThunderbolt(TM)
3port.Touseadeviceinpre-bootenvironment,authorizeitintheOSorsetsecurityleveltoNoSecurity.
Tobootfromadevice,configureitintheStartup➙Bootmenu.
•USBdevice
Values:Disabled,Enabled
Description:Enableordisablepre-OSsupportforUSBdevicesattachedtoThunderbolt(TM)3port.To
useadeviceinpre-bootenvironment,authorizeitintheOSorsetsecurityleveltoNoSecurity.Toboot
fromadevice,configureitintheStartup➙Bootmenu.
IntelAMT
•Intel(R)AMTControl
Values:Disabled,Enabled,PermanentlyDisabled
Description:ThisoptionenablesordisablesIntel(R)ActiveManagementTechnology(AMT)function.
IfyouselectPermanentlyDisabled,youcanneverenableitagain.Becautiouswhenyoumakethe
selection.
•USBKeyProvisioning
Values:Disabled,Enabled,PermanentlyDisabled
Description:ThisoptionenablesordisablesUSBkeyprovisioning.
•CIRATimeout
Values:0–255
Description:SetthetimeoutoptionfortheCIRAconnectiontobeestablished.Selectablevaluesare
from1to254.Ifyouselect0,use60secondsasthedefaulttimeoutvalue.Ifyouselect255,thewaiting
timeforestablishingaconnectionisunlimited.
Note:Thedefaultvalueis60seconds.
•ConsoleType
Values:PC-ANSI,VT100,VT100+,VT-UTF8
Description:SelecttheconsoletypeforAMT.ThisconsoletypemustmatchtheIntelAMTremoteconsole.
76T470UserGuide
Date/Timemenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue
mightvary.
•SystemDate
Descriptions:Setorchangethedateofthesystem.
•SystemTime
Descriptions:Setorchangethetimeofthesystem.
Securitymenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue
mightvary.
Password
•SupervisorPassword
Values:Disabled,Enabled
Descriptions:Setasupervisorpasswordtopreventunauthorizedusersfromchangingthestartup
sequence,networkrelatedsettings,andsystemdateandtime.Formoreinformation,see“Passwords
introduction”onpage59.
•LockUEFIBIOSSettings
Values:Disabled,Enabled
Descriptions:EnablethisoptiontopreventunauthorizedusersfromchanginganysettingsinThinkPad
Setup.Tousethisfunction,asupervisorpasswordisrequired.
•PasswordatUnattendedBoot
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,apasswordpromptisdisplayedwhenthecomputeristurned
onbyanunattendedeventsuchasaWakeonLANattempt.Topreventunauthorizedaccess,settheuser
authenticationontheoperatingsystem.
•PasswordatRestart
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,apasswordpromptisdisplayedwhenyourestartthe
computer.Topreventunauthorizedaccess,settheuserauthenticationontheoperatingsystem.
•PasswordatBootDeviceList
Values:Disabled,Enabled
Descriptions:Ifyouenablethisoption,thesupervisorpasswordisrequiredwhenyoutrytoenterthe
BootmenubyrepeatedlypressingF12.Tousethisfunction,asupervisorpasswordmustbeset.
•PasswordCountExceededError
Values:Disabled,Enabled
Descriptions:EnablethisoptiontodisplaythePOST0199errormessageandpromptfortheSecurity
password.
•SetMinimumLength
Values:Disabled,xcharacters(4≤x≤12)
Descriptions:Specifyaminimumlengthforpower-onpasswordsandharddiskpasswords.Ifasupervisor
passwordisset,youcannotchangetheminimumlengthuntilyouloginasasupervisor.
•Power-OnPassword
Values:Disabled,Enabled
Chapter6.Advancedconfiguration77
Descriptions:Setapower-onpasswordtoprotectthecomputerfromunauthorizedaccess.Formore
information,see“Passwordsintroduction”onpage59.
•HardDiskxPassword
Values:Disabled,Enabled
Descriptions:Setaharddiskpasswordtopreventunauthorizedusersfromaccessingdataontheinternal
storagedrive.Formoreinformation,see“Passwordsintroduction”onpage59.
Fingerprint
•PredesktopAuthentication
Values:Disabled,Enabled
Descriptions:Enableordisablefingerprintauthenticationbeforetheoperatingsystemisloaded.
•ReaderPriority
Values:External➙Internal,InternalOnly
Descriptions:Ifyourcomputerhasaninternalfingerprintreaderandanattachedexternalfingerprint
reader,usethisoptiontospecifythefingerprintreaderpriority.
•SecurityMode
Values:Normal,High
Descriptions:Ifthefingerprintisnotauthenticated,youcanenterapasswordinstead.Ifyouhave
selectedNormal,entereitherthepower-onpasswordorthesupervisorpassword;ifyouhaveselected
High,supervisorpasswordmustbeentered.
•PasswordAuthentication
Values:Disabled,Enabled
Descriptions:Enablethisoptiontousepasswordauthenticationwhenfingerprintsarenotavailable.This
itemisdisplayedifSecurityModeissettoHigh.
•ResetFingerprintData
Value:Enter
Descriptions:Usethisoptiontoeraseallfingerprintdatastoredinthefingerprintreaderandresetthe
settingstothefactorydefaultstate.Asaresult,anypower-onsecurityfeaturespreviouslyenabledwillnot
workuntiltheyarere-enabledinthefingerprintsoftware.
SecurityChip
•SecurityChipType
Values:TPM2.0
Descriptions:YoucanuseadiscreteTPMchipwithTPM2.0mode.
Note:ThisitemisnotdisplayedontheTPM1.2supportmodel.
•SecurityChipSelection
Values:TPM2.0,TPM1.2
Descriptions:UsethisoptiontoselectaTPMoperationalmodeinadiscreteTPMchip.TPM1.2must
beselectedforWindows7andTPM2.0canbeselectedforWindows10.Thedefaultvaluedepends
onthepreinstalledoperatingsystem.
Note:ThisitemisnotdisplayedontheTPM1.2supportmodel.
•SecurityChip(forTPM2.0)
Values:Enabled,Disabled
Descriptions:Enableordisablethesecuritychip.
78T470UserGuide
•SecurityChip(forTPM1.2)
Values:Active,Inactive,Disabled
Descriptions:IfyouselectActive,thesecuritychipisfunctional.IfyouselectInactive,theSecurity
Chipisvisible,butnotfunctional.IfyouselectDisabled,theSecurityChipishiddenandthesecurity
chipisnotfunctional.
•SecurityReportingOptions
Values:Enabled,Disabled
Descriptions:ThisoptionallowsyoutoenableordisableSecurityReportingOptions.Ifitisenabled,
changestocorrespondingUEFIBIOSdataareloggedinalocation,(PCR1,definedintheTCGstandards),
whichotherauthorizedprogramscanmonitor,readandanalyze.
Note:ThisitemisdisplayedonlyifyouhaveselectedEnabledfortheSecurityChipoption.
•ClearSecurityChip
Descriptions:Usethisoptiontocleartheencryptionkey.Itwillnotbepossibletoaccess
already-encrypteddataafterthesekeysarecleared.
Note:ThisitemisdisplayedonlyifyouhaveselectedEnabledfortheSecurityChipoption.
•Intel(R)TXTFeature
Values:Disabled,Enabled
Descriptions:EnableordisabletheIntelTrustedExecutionTechnology.
Note:ThisitemisdisplayedonlyifyouhaveselectedEnabledfortheSecurityChipoption.
•PhysicalPresenceforProvisioning
Values:Disabled,Enabled
Descriptions:Ifthisoptionisenabled,aconfirmationmessageisdisplayedwhenyouchangethe
settingofthesecuritychip.
Note:ThisitemisnotdisplayedontheTPM1.2supportmodel.
•PhysicalPresenceforClear
Values:Disabled,Enabled
Descriptions:Ifthisoptionisenabled,aconfirmationmessageisdisplayedwhenyouclearthesecurity
chip.
UEFIBIOSUpdateOption
•FlashBIOSUpdatingbyEnd-Users
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,alluserscanupdatetheUEFIBIOS.Ifyoudisablethisoption,
thesupervisorpasswordwillberequiredtoupdatetheUEFIBIOS.
•SecureRollBackPrevention
Values:Disabled,Enabled
Descriptions:Whenthisoptionisdisabled,youcanflashtheUEFIBIOStoearlierversion.
•WindowsUEFIFirmwareUpdate
Values:Disabled,Enabled
Descriptions:ThisoptionenablesordisablesWindowsUEFIFirmwareUpdatefeature.Whenthis
optionisenabled,WindowsUEFIfirmwareupdateisallowed.
Chapter6.Advancedconfiguration79
MemoryProtection
•ExecutionPrevention
Values:Disabled,Enabled
Descriptions:Somecomputervirusesandwormscausememorybufferstooverflow.Byenablingthis
option,youcanprotectyourcomputeragainstattacksfromsuchvirusesandworms.Iftheoptionis
enabledbutyoufindthataprogramdoesnotrunproperly,disablethisoptionfirstandthenresetthe
settings.
Virtualization
•IntelVirtualizationT echnology
Values:Disabled,Enabled
Descriptions:Ifthisoptionisenabled,aVirtualMachineMonitor(VMM)canutilizetheadditionalhardware
capabilitiesprovidedbyIntelVirtualizationTechnology.
•IntelVT-dFeature
Values:Disabled,Enabled
Descriptions:IntelVT-dstandsforIntelVirtualizationTechnologyforDirectedI/O.Whenenabled,aVMM
canutilizetheplatforminfrastructureforI/Ovirtualization.
I/OPortAccess
Descriptions:Usethissubmenutoenableordisablethefollowinghardwarefeatures:
•EthernetLAN
•WirelessLAN
•WirelessWAN
•Bluetooth
•USBport
•Memorymoduleslot
•Smartcardslot
•Integratedcamera
•Microphone
•Fingerprintreader
•Thunderbolt(TM)3
•NFCdevice
•WiGig
InternalDeviceAccess
•BottomCoverTamperDetection
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,supervisorpasswordisrequiredwhenabottomcovertamper
isdetected.Thisoptionisnotfunctionaluntilasupervisorpasswordisset.
•InternalStorageTamperDetection
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,removinganyinternalstoragedevicewhenyourcomputerisin
sleepmodewillbedetected.Ifyouremovetheinternalstoragedevicewhilethecomputerisinsleep
mode,thecomputerwillshutdownwhenyouwakeitup,andanyunsaveddatawillbelost.
80T470UserGuide
Anti-Theft
•ComputraceModuleActivation
Values:Disabled,Enabled,PermanentlyDisabled
Descriptions:EnabletheUEFIBIOSinterfacetoactivatethecomputracemodule.Computraceisan
optionalmonitoringservicefromAbsoluteSoftware.IfyouselectPermanentlyDisabled,youcannot
enablethissettingagain.
SecureBoot
•SecureBoot
Values:Disabled,Enabled
Descriptions:Enablethisoptiontopreventunauthorizedoperatingsystemsfromloadingwhenyou
turnonthecomputer.
Note:EnablingSecureBootrequirestosetthestartupsettingtoUEFIOnlyandCSMSupporttoNo.
•PlatformMode
Values:SetupMode,UserMode
Descriptions:Specifythesystemoperatingmode.
•SecureBootMode
Values:StandardMode,CustomMode
Descriptions:SpecifytheSecureBootmode.
•ResettoSetupMode
Descriptions:UsethisoptiontoclearthecurrentplatformkeyandresetPlatformModetoSetupMode.
•RestoreFactoryKeys
Descriptions:UsethisoptiontorestoreallkeysandcertificatesinSecureBootdatabasestothe
factorydefaults.
•ClearAllSecureBootKeys
Descriptions:UsethisoptiontoclearallkeysandcertificatesinSecureBootdatabasesandinstall
yourownkeysandcertificates.
Intel(R)SGX
•Intel(R)SGXControl
Values:Disabled,Enabled,SoftwareControlled
Descriptions:EnableordisabletheIntelSoftwareGuardExtensions(SGX)function.Ifyouselect
SoftwareControlled,SGXwillbecontrolledbytheSGXapplicationforUEFIbootOS.
•ChangeOwnerEPOCH
Value:Enter
Descriptions:ChangeOwnerEPOCHtoarandomvalue.UsethisoptiontoclearSGXuserdata.
DeviceGuard
•DeviceGuard
Values:Disabled,Enabled
Descriptions:ThisoptionisusedtosupportMicrosoftDeviceGuard.
Whenthisoptionisenabled,IntelVirtualizationTechnology,IntelVT-dFeature,SecureBoot,andOS
OptimizedDefaultsareautomaticallyenabled.Bootorderisrestrictedtocustomerimageonly.To
completetheconfigurationofDeviceGuard,youhavetosetasupervisorpassword.
Chapter6.Advancedconfiguration81
Whenthisoptionisdisabled,thesetupoptionsareconfigurableandyoucanchooseanybootoptions
tostartthecomputer.
Startupmenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue
mightvary.
•Boot
Descriptions:Definethestartupsequence.
•NetworkBoot
Descriptions:SelectthebootdevicewhenthesystemwakesfromLAN.IfWakeOnLANisenabled,the
networkadministratorcanturnonallofthecomputersinaLANremotelythroughnetworkmanagement
software.
•UEFI/LegacyBoot
Values:Both,UEFIOnly,LegacyOnly
Descriptions:Definethesystembootcapability.
•BootMode
Values:Quick,Diagnostics
Descriptions:DefinewhichscreenisdisplayedduringthePOST,thelogoscreenorthetextmessage
screen.
•OptionKeyDisplay
Values:Disabled,Enabled
Descriptions:Ifyoudisablethisoption,the“Tointerruptnormalstartup,pressEnter.”messagewillnotbe
displayedduringthePOST.
•BootDeviceListF12Option
Values:Disabled,Enabled
Descriptions:Ifyouenablethisoption,youcanopentheBootMenuwindowbycontinuouslypressing
F12whenthecomputerispoweredon.
•BootOrderLock
Values:Disabled,Enabled
Descriptions:Enablethisoptiontolockthebootdevicepriorityorder.
Restartmenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue
mightvary.
•ExitSavingChanges
Descriptions:Savethechangesandrestartthecomputer.
•ExitDiscardingChanges
Descriptions:Discardthechangesandrestartthecomputer.
•LoadSetupDefaults
Descriptions:Restoretothefactorydefaultsettings.
Note:EnableOSOptimizedDefaultstomeettheMicrosoft(R)Windows8(R)certificationrequirement.
Whenyouchangethissetting,someothersettingsarechangedautomatically,suchasCSMSupport,
UEFI/LegacyBoot,UEFI/LegacyBootPriority,SecureBoot,andSecureRollBackPrevention.
•DiscardChanges
82T470UserGuide
Descriptions:Discardthechanges.
•SaveChanges
Descriptions:Savethechanges.
Usingsystemmanagement
Thistopicisprimarilyintendedforthenetworkadministrators.
Yourcomputerisdesignedformanageability,sothatyoucanredirectmoreresourcestobettermeet
yourbusinessobjectives.
Thismanageability,knownastotalcostofownership(TCO),enablesyoutoremotelyoperateclient
computersinthesamewayasyouoperateyourowncomputer,suchasturningonaclientcomputer,
formattingastoragedrive,andinstallingaprogram.
Oncethecomputerisconfiguredandoperational,youcanmanageitbyusingthesoftwareandthe
manageabilityfeaturesthatarealreadyintegratedintotheclientcomputerandthenetwork.
DesktopManagementInterface
TheUEFIBIOSofyourcomputersupportsaninterfacecalledSystemManagementBIOS(SMBIOS)
ReferenceSpecification,version2.8orlater.SMBIOSprovidesinformationaboutthehardwarecomponents
ofyourcomputer.ItistheresponsibilityoftheUEFIBIOStoprovideinformationaboutitselfandthedevices
onthesystemboard.ThisspecificationdocumentsthestandardsforgettingaccesstothisBIOSinformation.
PrebooteXecutionEnvironment
ThePrebooteXecutionEnvironment(PXE)technologymakesthecomputermoremanageablebyenabling
thecomputertostartfromaserver.YourcomputersupportsthepersonalcomputerfunctionsthatPXE
requires.Forexample,withtheappropriateLANcard,yourcomputercanbestartedfromthePXEserver.
Note:TheRemoteInitialProgramLoad(RIPLorRPL)functioncannotbeusedwithyourcomputer.
WakeonLAN
ThenetworkadministratorcanturnonacomputerfromamanagementconsolebyusingtheWakeon
LANfeature.
WhentheWakeonLANfeatureisenabled,manyoperations,suchasdatatransfer,softwareupdates,and
flashupdatesoftheUEFIBIOS,canbedoneremotelywithoutremoteattendance.Theupdatingprocess
canperformafternormalworkinghoursandonweekends,sothattheusersarenotinterruptedduringwork,
andtheLANtrafficiskepttoaminimum.Itsavestimeandincreasesproductivity.
IfthecomputeristurnedonthroughWakeonLAN,thecomputerstartsfollowtheNetworkBootsequence.
AssetIDEEPROM
TheAssetIDEEPROMcontainsinformationaboutthecomputerconfigurationandtheserialnumbersof
thekeycomponents.Italsoincludesanumberofblankfieldswhereyoucanrecordinformationabout
theendusersinyournetwork.
Toenableanetworkadministratortoremotelycontrolyourcomputer,setthefollowingsystem-management
featuresintheThinkPadSetupprogram:
•WakeonLAN
•NetworkBootsequence
Chapter6.Advancedconfiguration83
Note:Ifasupervisorpasswordhasbeenset,youarerequiredtoenterthesupervisorpasswordwhen
youstarttheThinkPadSetupprogram.
EnablingordisablingtheWakeonLANfeature
WhentheWakeonLANfeatureisenabledandthecomputerisconnectedtoaLAN,thenetworkadministrator
canstartthecomputerremotelyfromamanagementconsole,usingaremotenetwork-managementprogram.
ToenableordisabletheWakeonLANfeature,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectConfig➙Network.TheNetworksubmenuisdisplayed.
3.SelectacorrespondingoptionfortheWakeonLANfeature.
4.PressF10tosavethesettingsandexit.
DefiningaNetworkBootsequence
WhenthecomputerwakesonLAN,thecomputerbootsfromthedeviceasspecifiedontheNetworkBoot
menu,andthenfollowthebootorderlistontheBootmenu.
TodefineaNetworkBootsequence,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectStartup➙NetworkBoot.Thebootdevicelistisdisplayed.
3.Selectabootdevicetomakeitasthetopbootpriority.
4.PressF10tosavethesettingsandexit.
YoucanpressF9torestoretothefactorydefaultsettings.
84T470UserGuide
Chapter7.Troubleshootingcomputerproblems
Thischapterprovidesinformationaboutwhattodoifyouexperienceaproblemwithyourcomputer.
Generaltipsforpreventingproblems
Thistopicprovidesthefollowingtipstohelpyoupreventcomputingproblems:
•Emptyyourrecyclebinonaregularbasis.
•Usediskdefragmenttoolregularlyonyourstoragedrivetoimprovedataseekandreadtimes.
•Tofreeupdiskspace,uninstallunusedprograms.Youalsomightwanttolookforprogramduplicationor
overlappingversions.
•CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.
•Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatobackupthedata
daily.Lenovohasmanybackupoptionsavailableforyourcomputer.
•Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Forinformationaboutsystem
restore,see“Recoveryinformation”onpage105.
•Gotohttp://www.lenovo.com/supporttodownloadandinstallupdatesforthedevicedriversandUEFI
BIOSwhenneeded.
•Keepuptodatefordevicedriversonothernon-Lenovohardware.Beforeupdatingdevicedrivers,read
thedevicedriverinformationreleasenotesforcompatibilityorknownissues.
•Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minorissues
youhaveexperienced,andhowyouresolvedtheminorissues.
•Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreinstalledcontentsontothemachine,
thefollowingtipsmighthelpalongtheway:
1.Removeallexternaldevicessuchastheprinterandkeyboard.
2.Ensurethatyourbatteryischargedandyourcomputerhastheacpowerconnected.
3.AccessThinkPadSetupandloadthedefaultsettings.
4.Restartthecomputerandstarttherecoveryoperation.
5.Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil
promptedtodoso.
Diagnosingproblems
Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour
computer,thefirstplacetostartisthetroubleshootinginformationinyourcomputerdocumentation.If
yoususpectasoftwareproblem,seethedocumentation,includingreadmefilesandhelpinformation
systems,thatcomewiththeoperatingsystemorprogram.ThinkPadnotebookcomputerscomewithaset
ofdiagnosticprogramsthatyoucanusetohelpyouidentifyhardwareproblems.
DiagnosingproblemswithLenovoSolutionCenteronWindows7
LenovoSolutionCenterispreinstalledonyourcomputerandalsoisavailablefordownloadat:
http://www.lenovo.com/diags
©CopyrightLenovo201785
Notes:
•IfyouareusinganotherWindowsoperatingsystemratherthantheWindows7,youcanfindthelatest
informationaboutdiagnosticsforyourcomputerat:
http://www.lenovo.com/diagnose
•IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,saveand
printthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoSolutionCenterenablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostic
tests,systeminformationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsfor
optimalsystemperformance.
Whenyouaresettingupyourcomputer,theLenovoSolutionCenterprogrampromptsyoutocreaterecovery
media.Youcanusetherecoverymediatorestorethestoragedrivetothefactorydefaultsettings.Formore
information,see“Creatingandusingrecoverymedia”onpage103.
TorunLenovoSolutionCenter,see“AccessingLenovoprograms”onpage12.
Foradditionalinformation,seetheLenovoSolutionCenterhelpsystem.
DiagnosingproblemswithLenovoCompaniononWindows10
LenovoCompanionispreinstalledonyourcomputerandalsoisavailablefordownloadat:
https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/
Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoCompanion,save
andprintthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoCompanionsupportsthehardwarescanfunction.Itcombinesdiagnostictests,systeminformation
collection,securitystatus,andsupportinformation,alongwithhintsandtipsforoptimalsystem
performance.TorunLenovoCompanion,see“AccessingLenovoprograms”onpage12.
Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor
updateddevicedriversorothersoftware.Youcangetthelatesttechnicalinformationanddownloaddevice
driversandupdatesfromtheLenovoSupportWebsiteat:
http://www.lenovo.com/support
Foradditionalinformation,seetheLenovoCompanionhelpsystem.
Troubleshooting
Ifyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,ormakesabeepwhenyou
turniton.Whenyouexperienceaproblem,seethecorrespondingsymptomandsolutioninthistopic
totrytosolvetheproblembyyourself.
Computerstopsresponding
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Problem:Mycomputerisunresponsive(IcannotusetheThinkPadpointingdeviceorthekeyboard).
86T470UserGuide
Solution:Dothefollowing:
1.Pressandholdthepowerbuttonuntilthecomputerturnsoff.Ifyoucannotturnoffthecomputerby
pressingthepowerbutton,removetheacpoweradapterandtheremovablebattery.Afterthecomputer
isturnedoff,reconnecttheacpoweradapterandreinstalltheremovablebattery,andthenrestartthe
computerbypressingthepowerbutton.Ifthecomputerdoesnotturnon,continuewithstep2.
2.Whilethecomputeristurnedoff,removeallpowersourcesfromthecomputer(removablebatteryand
theacpoweradapter).Plugintheacpoweradapterwhilekeepingtheremovablebatteryoutofthe
computer.Ifthecomputerdoesnotturnbackon,continuewithstep3.
Note:WhenthecomputerstartsupandenterstheWindowsenvironment,usethepropershutdown
proceduretoturnoffthecomputer.Whenthecomputerisoff,reattachtheremovablebatteryand
restartthecomputer.Ifthecomputerdoesnotstartwiththeremovablebatteryreattached,removethe
removablebatteryandagainstartwithstep2.Ifthecomputerstartswithacpowerbutdoesnotstart
whentheremovablebatteryisattached,calltheCustomerSupportCenterforsupport.
3.Whilethecomputerisoff,removeallsourcesofpower(removablebatteryandtheacpoweradapter).
Removeallexternaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,and
soon).Repeatstep2.Ifstep2isunsuccessful,continuewithstep4.
Note:Thefollowingstepsinvolveremovingstaticsensitivecomponentsfromyourcomputer.Makesure
thatyouareproperlygroundedandremoveallsourcesofpowerattachedtothecomputer.Ifyouare
uncomfortableorunsureaboutremovingcomponents,calltheCustomerSupportCenterforassistance.
4.Whilethecomputerisoff,removeallsourcesofpowerandexternalhardware.Removeanynon-original
memorymoduleaddedtoyourcomputer.Afterremovingtheextramemorymoduleandreinstallingthe
originalmemorymodule,repeatstep2.Ifthecomputerstilldoesnotturnon,consulttheusermanual
forothercustomer-replaceablecomponentsthatareattachedtoyourcomputer.
Ifthecomputerstilldoesnotstartup,calltheCustomerSupportCenterandaCustomerSupportSpecialist
willassistyou.
Spillsonthekeyboard
Problem:Ispillsomethingonthecomputer.
Solution:Becausemostliquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerous
shortcircuitsanddamageyourcomputer.Tosolvetheproblem,dothefollowing:
1.Ensurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).
2.Carefullyunplugtheacpoweradapterimmediately.
3.Turnoffthecomputerimmediately.Ifthecomputerdoesnotturnoff,removetheremovablebattery.The
morequicklyyoustopthecurrentfrompassingthroughthecomputerthemorelikelyyouwillreduce
damagefromshortcircuits.
Attention:Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leaving
thecomputeronmightmakeyourcomputerunusable.
4.Waittillalltheliquidisdrainedoutfromthekeyboarddrainageholesbeforeturningonyourcomputer.
Errormessages
•Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard
shouldbereplaced.Havethecomputerserviced.
•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Chapter7.Troubleshootingcomputerproblems87
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup
tochecksecuritysettings,pressF10,andthenpressEntertorestartthesystem.Ifyoustillhavea
problem,havethecomputerserviced.
•Message:0187:EAIAdataaccesserror
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.
•Message:0188:InvalidRFIDSerializationInformationArea
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,
andtheboxserialnumbermustbereinstalled.Havethecomputerserviced.
•Message:0189:InvalidRFIDconfigurationinformationarea
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,
andtheuniversallyuniqueidentifier(UUID)mustbereinstalled.Havethecomputerserviced.
•Message:0190:Criticallow-batteryerror
Solution:Thecomputerturnedoffbecausethebatterypowerislow.Connecttheacpoweradapterto
thecomputerandchargethebatteries.
•Message:0191:SystemSecurity-Invalidremotechangerequested
Solution:Thesystemconfigurationchangehasfailed.Confirmtheoperationandtryagain.Toclearthe
error,enterThinkPadSetup.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Confirmthesupervisorpasswordandtryagain.Tocleartheerror,enterThinkPadSetup.
•Message:0270:RealTimeClockError.
Solution:SystemRealTimeClockisnotfunctional.Havethecomputerserviced.
•Message:0271:CheckDateandTimesettings.
Solution:Thedateorthetimeisnotsetinthecomputer.EnterThinkPadSetupandsetthedateandtime.
•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:Thewirelessnetworkcardisnotsupportedonthiscomputer.Removeit.
•Message:1820:Morethanoneexternalfingerprintreadersareattached.
Solution:Turnoffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.
•Message:2100:DetectionerroronStorageDevice(MainHDD)
Solution:Thesolid-statedriveisnotworking.Havethesolid-statedriveserviced.
•Message:2101:DetectionerroronStorageDevice(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.
•Message:2102:DetectionerroronStorageDevice(MainHDD)
Solution:Theharddiskdriveorthesolid-statedriveisnotworking.Havetheharddiskdriveorthe
solid-statedriveserviced.
•Message:2110:ReaderroronStorageDevice(MainHDD)
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2111:ReaderroronStorageDevice(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.
•Message:2112:ReaderroronStorageDevice(MainHDD)
Solution:Theharddiskdriveorthesolid-statedriveisnotworking.Havetheharddiskdriveorthe
solid-statedriveserviced.
•Message:2200:MachineTypeandSerialNumberareinvalid.
88T470UserGuide
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.
•Message:2201:MachineUUIDisinvalid.
Solution:MachineUUIDisinvalid.Havethecomputerserviced.
•Message:Fanerror
Solution:Coolingfanhasfailed.Shutdownthecomputerimmediatelyandhavethecomputerserviced.
•Message:Thermalsensingerror
Solution:Thethermalsensorhasaproblem.Shutdownthecomputerimmediatelyandhavethe
computerserviced.
•Message:Error:Thenon-volatilesystemUEFIvariablestorageisnearlyfull.
Note:Thiserrorindicatesthattheoperatingsystemorprogramscannotcreate,modify,ordeletedatain
thenon-volatilesystemUEFIvariablestorageduetoinsufficientstoragespaceafterPOST.
Thenon-volatilesystemUEFIvariablestorageisusedbytheUEFIBIOSandbytheoperatingsystem
orprograms.Thiserroroccurswhentheoperatingsystemorprogramsstorelargeamountsofdata
inthevariablestorage.AlldataneededforPOST,suchasBIOSsetupsettings,chipset,orplatform
configurationdata,arestoredinaseparateUEFIvariablestorage.
Solution:PressF1aftertheerrormessageisdisplayedtoenterThinkPadSetup.Adialogaskstheuser
forconfirmationtocleanupthestorage.Iftheuserselects“Yes”,alldatathatwerecreatedbythe
operatingsystemorprogramswillbedeletedexceptglobalvariablesdefinedbytheUnifiedExtensible
FirmwareInterfaceSpecification.Iftheuserselects“No” ,alldatawillbekept,buttheoperatingsystemor
programswillnotbeabletocreate,modify,ordeletedatainthestorage.
Ifthiserrorhappensataservicecenter,Lenovoauthorizedservicepersonnelwillcleanupthenon-volatile
systemUEFIvariablestorageusingtheprecedingsolution.
Beeperrors
LenovoSmartBeeptechnologyenablesyoutodecodebeeperrorswithyoursmartphonewhenablack
screenoccurswithbeepsfromyourcomputer.TodecodethebeeperrorwithLenovoSmartBeep
technology,dothefollowing:
1.Gotohttp://www.support.lenovo.com/smartbeeporscanthefollowingQRCode.
2.Downloadtheproperdiagnosticappandinstallitonyoursmartphone.
3.Runthediagnosticappandplacethesmartphonenearthecomputer.
4.PresstheFnkeyonyourcomputertoemitthebeepagain.Thediagnosticappdecodesthebeeperror
andshowspossiblesolutionsonthesmartphone.
Thefollowingsectiondescribessomebeeperrorsandthecorrespondingsolutions.
Note:DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupport
Centerorproductdocumentation.OnlyuseaLenovo-authorizedserviceprovidertorepairyourproduct.
Chapter7.Troubleshootingcomputerproblems89
ErrorcodesSolutions
0001:Reseterror(platformresetnotde-asserted)1.Removeallpowerresources(theacpoweradapter,
removablebattery,andcoin-cellbattery).Ifyour
computerhasabuilt-inbattery,resetthecomputer
byinsertingastraightenedpaperclipintothe
emergency-resethole.Waitforoneminute.Then
reconnectallpowerresources.
2.Replacethesystemboard(serviceprovideronly).
0002:InternalbuserrorReplacethesystemboard(serviceprovideronly).
0281:GeneralembeddedcontrollererrorReplacethesystemboard(serviceprovideronly).
0282:Memorymoduleerror1.Reinstallorreplacethememorymodule.
2.Replacethesystemboard(serviceprovideronly).
0283:PCIresourceerror1.RemovePCIedevices(theM.2card,PCIecard,
andsoon)(serviceprovideronly).
2.Replacethesystemboard(serviceprovideronly).
0284:TCG-compliantfunctionality-relatederror(mightbe
theBIOScodevalidationfailure)
Replacethesystemboard(serviceprovideronly).
0285:TCG-compliantfunctionality-relatederror(mightbe
theTPMinitializationfailure)
Replacethesystemboard(serviceprovideronly).
0286:IntegratedgraphicserrorReplacethesystemboard(serviceprovideronly).
0287:Discretegraphicserror1.Reinstallorreplacethediscretegraphicscard
(serviceprovideronly).
2.Replacethesystemboard(serviceprovideronly).
0288:Computerdisplayerror1.Reconnectthedisplaycableonboththesystem
boardsideandthecomputerdisplayside(service
provideronly).
2.Replacethesystemboard(serviceprovideronly).
Memorymoduleproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Problem:Mymemorymoduleisnotoperatingproperly.
Solution:Checkthefollowingitems:
1.Verifythatthememorymoduleisinstalledandseatedcorrectlyinyourcomputer.
Removealladdedmemorymodulestotestthecomputerwithonlythefactory-installedmemory
modules,andthenreinstallthememorymoduleoneatatimetoensureaproperconnection.
2.Checkforerrormessagesduringstartup.
Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.
3.VerifythatthelatestUEFIBIOSforyourmodelhasbeeninstalled.
4.Verifythepropermemoryconfigurationandcompatibilityincludingthemaximummemorysizeandthe
memoryspeed.
5.Rundiagnosticprograms.See“Diagnosingproblems”onpage85.
Ethernetproblems
•Problem:Mycomputercannotconnecttothenetwork.
90T470UserGuide
Solution:
Ensurethat:
–Thecableisinstalledcorrectly.
ThenetworkcablemustbesecurelyconnectedbothtotheEthernetconnectorofyourcomputerand
totheRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100
m(328ft).Ifthecableisconnectedandthedistanceiswithintheacceptablelimitsbuttheproblem
persists,tryadifferentcable.
–Youareusingthecorrectdevicedriver.Toinstallthecorrectdriver,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound➙DeviceManager.Ifyouarepromptedforanadministrator
passwordorconfirmation,typethepasswordorprovideconfirmation.
3.Double-clickNetworkadapterstoviewallnetworkadapters.Ifanexclamationmark!is
displayednexttotheadaptername,youmightnotbeusingthecorrectdriverorthedrivermight
havebeendisabled.
4.Right-clickthehighlightedadapter,clickUpdateDriverSoftware,andthenfollowtheinstructions
onthescreentoupdatethedriver.
–Theswitchportandtheadapterhavethesameduplexsetting.
Ifyouconfiguredtheadapterforfullduplex,ensurethattheswitchportalsoisconfiguredforfullduplex.
Settingawrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.
–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
•Problem:Theadapterstopsworkingfornoapparentreason.
Solution:Thenetworkdriverfilesmightbecorruptormissing.
•Problem:MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,theconnectionfails
orerrorsoccur.
Solution:
–UseCategory5wiringandensurethatthenetworkcableissecurelyconnected.
–Connecttoa1000BASE-Thub/switch(not1000BASE-X).
•Problem:TheWakeonLANfeatureisnotworking.
Solution:EnsurethatWakeonLANisenabledinThinkPadSetup.Ifitis,checkwithyourLAN
administratorforthenecessarysettings.
•Problem:MycomputerisaGigabitEthernetmodel,butitcannotconnecttothenetworkat1000Mbps.
Instead,itconnectsat100Mbps.
Solution:
–TryanotherEthernetcable.
–Ensurethatthelinkpartnerissettoauto-negotiate.
–Ensurethattheswitchis802.3ab-compliant(gigabitovercopper).
Wireless-LANproblem
Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.
Solution:
Ensurethat:
Chapter7.Troubleshootingcomputerproblems91
•TheAirplanemodeisoff.
•Yourwireless-LANdriveristhelatestversion.
•Yourcomputeriswithintherangeofawirelessaccesspoint.
•Thewirelessradioisenabled.
Note:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsonthetaskbar.The
AccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,refertotheAccessConnections
helpinformationsystem.
FortheWindows7operatingsystem,checktheNetworkName(SSID)andyourencryptioninformation.Use
theAccessConnectionsprogramtoverifythiscase-sensitiveinformation.
Wireless-WANproblem
Problem:AmessageisdisplayedindicatingthatanunauthorizedWANcardisinstalled.
Solution:TheWANcardisnotsupportedonthiscomputer.RemovetheWANcard.Formoreinformation,
see“Replacingawireless-WANcard”onpage122.
Note:Somemodelsdonothaveawireless-WANcard.
Bluetoothproblems
Note:CheckyourconnectionanytimeandensurethatnootherBluetooth-enableddeviceissearchingfor
thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.
•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonesbutcomesfromthelocal
speakereventhoughtheBluetoothheadset/headphonesisconnectedusingaHeadsetprofileorAV
profile.
Solution:Dothefollowing:
1.Exittheprogramthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
3.ClickHardwareandSound➙Sound➙Playback.
4.IfyouareusingaHeadsetprofile,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusinganAVprofile,selectStereoAudioandclicktheSetDefaultbutton.
5.ClickOKtoclosetheSoundwindow.
•Problem:PIMitemssentfromtheWindows7operatingsystemscannotbereceivedcorrectlyintothe
addressbookofanyotherBluetooth-enableddevice.
Solution:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceiveafilethrough
Bluetooth,aPIMitemsentfromtheWindows7mightbesavedasafilewiththeextension.contact.
ThinkPadpointingdeviceproblems
•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
–Whenthecomputeristurnedon
–Whenthecomputerresumesnormaloperation
–WhentheTrackPointpointingdeviceiskeptpressedforalongtime
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–Whenthetemperaturechanges
•Problem:TheTrackPointpointingdeviceortrackpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortrackpadisenabledintheMouseProperties
window.Formoreinformation,see“CustomizingtheThinkPadpointingdevice”onpage24.
Keyboardproblems
•Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypad.
Iftheproblempersists,ensurethatthecorrectdevicedriverisinstalledbydoingthefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsor
Smallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:
DeviceStatus:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Ensurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
Computerscreenproblems
•Problem:MyscreenkeepsblankingwhenIdonotwantitto.
Solution:
–IfyourcomputerispreinstalledwiththeWindows7operatingsystem,youcandisableanysystem
timers,suchastheLCDturn-offtimerortheblanktimerbydoingthefollowing:
1.StartPowerManager.
2.ClickPowerplan➙MaximumPerformance.
–IfyourcomputerispreinstalledwiththeWindows10operatingsystem,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound➙PowerOptions.
3.Showtheadditionalplans,andthenchooseHighperformance.
•Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot
beepwhilestartingup.
Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe
powerbuttonforfoursecondsormore.Thenturnonthecomputerandlistenagain.
Solution:Ensurethat:
–Thebatteryisinstalledcorrectly.
–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking
electricaloutlet.
–Thecomputeristurnedon.(Pressthepowerbuttonagainforconfirmation.)
Chapter7.Troubleshootingcomputerproblems93
–Thebrightnesslevelofthescreenisappropriatelyset.
Ifapower-onpasswordisset,pressanykeytodisplaythepromptforthepower-onpasswordand
thentypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.
•Problem:WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.
Solution:Ifyouhavemodifiedapartitiononyourharddiskdrivebyusingpartitionsoftware,information
aboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.
Dothefollowingtotrytosolvetheproblem:
1.Turnoffthecomputer,andthenturnitonagain.
2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:
–Ifyouhaveusedpartitionsoftware,examinethepartitionontheharddiskdrivebyusingthe
software,andrecoverthepartitionifrequired.
–Usetherecoverysolutionstorestorethesystemtothefactorydefaultstate.Formoreinformation,
see“Recoveryinformation”onpage105.
Iftheproblempersists,havethecomputerserviced.
•Problem:Thescreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Dooneofthefollowing:
–TouchtheTrackPointpointingdeviceorthetrackpad,orpressakeytoexitthescreensaver.
–Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
•Problem:Thescreenisblank.
Solution:Dothefollowing:
1.Pressthedisplay-modeswitchingkeytobringuptheimage.
2.Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterygaugeshowsthatthe
batteryisnotdepleted,pressthebrightness-upkeytomakethescreenbrighter.
3.Ifyourcomputerisinsleepmode,pressFntoresumethecomputerfromsleepmode.
4.Iftheproblempersists,followthesolutionforthefollowingproblem.
•Problem:Thescreenisunreadableordistorted.
Solution:Ensurethat:
–Thedisplaydevicedriverisinstalledcorrectly.
–Thescreenresolutionandcolorqualityarecorrectlyset.
–Themonitortypeiscorrect.
Tocheckthesesettings,dothefollowing:
1.Right-clickonthedesktop,anddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings➙Advanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clickDetectintheDisplaywindow.
2.SelecttheexternalmonitorandsetResolution.
3.Dothefollowing:
–ForWindows7:ClickAdvancedsettings.
–ForWindows10:ClickDisplayadapterproperties.
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4.ClicktheMonitortab.Checkthemonitorinformationtomakesurethatthemonitortypeiscorrect.If
itis,clickOKtoclosethewindow;otherwiseproceedwiththefollowingsteps.
5.Ifmorethantwomonitortypesaredisplayed,selectGenericPnPMonitororGenericNon-PnP
Monitor.
6.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
7.ClicktheDrivertab.
8.ClickUpdateDriver.
9.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevice
driversonmycomputer.
10.CleartheShowcompatiblehardwarecheckbox.
11.Selectthecorrectmanufacturerandmodelfortheexternalmonitor.Ifyoucannotfindyourmonitor
onthelist,stoptheinstallationofthisdriverandusethedrivershippedwithyourmonitor.
12.Afterupdatingthedriver,clickClose.
13.FortheWindows7operatingsystem,tochangethecolorsettings,right-clickonthedesktop,and
clickScreenresolution.ClickAdvancedsettings,selecttheMonitortab,andthensetColors.
14.ClickOK.
•Problem:Incorrectcharactersaredisplayedonthescreen.
Solution:Ensurethatyouinstalltheoperatingsystemandprogramcorrectly.Iftheproblempersists,
havethecomputerserviced.
•Problem:ItrytoturnoffmycomputerbutthescreenstaysonandIcannotcompletelyturnoffmy
computer.
Solution:Pressandholdthepowerbuttonforfoursecondsormoretoturnoffthecomputer.
•Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeIturnonmycomputer.
Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputerdisplaycontains
multiplethin-filmtransistors(TFTs).Onlyaverysmallnumberofmissing,discolored,orbrightdots
onthescreenmightexistallthetime.
Externalmonitorproblems
•Problem:Theexternalmonitorisblank.
Solution:Tobringuptheimage,pressthedisplay-modeswitchingkeyandselectthemonitoryou
want.Iftheproblempersists,dothefollowing:
1.Connecttheexternalmonitortoanothercomputertoensurethatitworks.
2.Reconnecttheexternalmonitortoyourcomputer.
3.Seethemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat
aresupported.
–Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,
viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.
–Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe
externalmonitoronly.(Ifyouviewoutputonboththecomputerdisplayandtheexternalmonitor,
theexternalmonitorscreenwillbeblankordistorted.)
•Problem:Icannotsetahigherresolutionthanthepresentoneonmyexternalmonitor.
Solution:Ensurethatthemonitorinformationiscorrect.Ifnecessary,updatethemonitordriver.
•Problem:Thescreenisunreadableordistorted.
Chapter7.Troubleshootingcomputerproblems95
Solution:Ensurethat:
–Themonitorinformationiscorrectandtheappropriatemonitortypeisselected.Ifnecessary,update
themonitordriver.
–Ensurethatanappropriaterefreshrateisselectedbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan
electricaloutlet.
2.Turnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,anddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings➙Advanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clickDetectintheDisplaywindow.
4.Clicktheiconfortheappropriatemonitor(Monitor-2iconisfortheexternalmonitor).
5.Dothefollowing:
–ForWindows7:ClickAdvancedsettings.
–ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.
7.Selectthecorrectscreenrefreshrate.
•Problem:Wrongcharactersaredisplayedonthescreen.
Solution:Ensurethatyoufollowthecorrectprocedurewheninstallingtheoperatingsystemand
program.Iftheyareinstalledandconfiguredcorrectly,buttheproblemstillpersists,havetheexternal
monitorserviced.
•Problem:TheExtenddesktopfunctiondoesnotwork.
Solution:EnabletheExtenddesktopfunction.See“Usinganexternaldisplay”onpage36.
•Problem:IamusingtheExtenddesktopfunction,butIcannotsetahigherresolutionorhigherrefresh
rateonthesecondarydisplay.
Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.See
“Usinganexternaldisplay”onpage36.
•Problem:Displayswitchingdoesnotwork.
Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.If
aDVDmovieoravideoclipisplaying,stoptheplayback,closetheprogram,andthenchangethe
displayoutputlocation.
•Problem:Thescreenpositionontheexternalmonitorisincorrectwhenthatmonitorissetforahigh
resolution.
Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200pixels,theimageisshiftedto
theleftorrightonthescreen.Tocorrectthis,firstensurethatyourexternalmonitorsupportsthedisplay
mode(theresolutionandtherefreshrate)thatyouhaveset.Ifitdoesnot,setadisplaymodethatthe
monitorsupports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthemonitor
itselfandadjustthesettingsthere.Usuallytheexternalmonitorhasbuttonsforaccesstothesetupmenu.
Formoreinformation,seethedocumentationthatcomeswiththemonitor.
Audioproblems
•Problem:WaveorMIDIsounddoesnotplayproperly.
Solution:Ensurethatthebuilt-inaudiodeviceisconfiguredcorrectly.
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
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2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.Double-clickSound,videoandgamecontrollers.
5.EnsurethatthedevicefollowingSound,videoandgamecontrollersisenabledandconfigured
correctly.
•Problem:Recordingsmadebyusingthemicrophoneinputarenotloudenough.
Solution:EnsurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound.
3.ClickSound.
4.ClicktheRecordingtabintheSoundwindow.
5.SelectMicrophone,andclickthePropertiesbutton.
6.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.
7.ClickOK.
Note:Formoreinformationaboutcontrollingvolume,seeyourWindowsonlinehelp.
•Problem:Icannotmovethevolumesliderorbalanceslider.
Solution:Theslidermightbegrayedout.Thismeansthatitspositionisfixedbythehardwareand
cannotbechanged.
•Problem:Thevolumeslidersdonotstayinplacewhensomeaudioprogramsareused.
Solution:Itisnormalforthesliderstochangepositionwhencertainsoundprogramsareused.The
programsareawareofthesettingsintheVolumeMixerwindowandareenabledtochangethesettings
themselves.AnexampleistheWindowsMediaPlayerprogram.Usuallytheprogramhasslidersavailable
tocontrolthesoundfromwithintheprogram.
•Problem:Thebalanceslidercannotcompletelymuteonechannel.
Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot
completelymuteeitherchannel.
•Problem:ThereisnovolumecontrolforMIDIsoundintheVolumeMixerwindow.
Solution:Usethehardwarevolumecontrol.Thisisbecausethebuilt-insynthesizersoftwaredoes
notsupportthecontrol.
•Problem:ThesoundcannotbeturnedoffevenifIsettheMastervolumecontrolatminimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.
Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers.
•Problem:WhenIconnectheadphonestomycomputerwhileplayingsound,aspeakerdoesnot
producesound.
Solution:Whentheheadphonesareattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant
tolistentosoundfromthespeakersagain,ensurethatyousetthosespeakersasthedefaultdevice.For
moreinformation,seethehelpinformationsystemforRealtekHDAudioManager.
•Problem:Sounddoesnotcomefromaheadphoneoraspeaker,orthecomputercannotrecordsounds.
Solution:Toswitchfromonedevicetoanother(forexample,fromaspeakertoaheadphone,orfrom
anexternalmicrophonetoabuilt-inmicrophone),dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound.
3.ClicktheSmartAudioicon.
Chapter7.Troubleshootingcomputerproblems97
4.EnsurethatthecomputerisinMULTI-STREAMmodeintheDeviceadvancedsettingswindow.
5.IntheVolumeMixerwindow,selectthedeviceyouwant,forexample,speakers.
6.Playanysoundthroughamusicprogram(forexample,WindowsMediaPlayer).Ensurethatsound
comesfromthespeakersnow.
7.Then,ifyouwouldliketoswitchtoaheadphone,closethemusicprogram.
8.GototheVolumeMixerwindow.Thenselectanotherdevice(forexample,theheadphone).
9.Playanysoundthroughthemusicprogram.Ensurethatsoundcomesfromtheheadphoneattached
directlytothesystem.Formoreinformation,seethehelpinformationsystemoftheSmartAudio
program.
Note:TheVolumeMixerwindowofSmartAudiodisplaysallaudiodevicesdetectedinthesystem,
suchasspeakersforaplaybackdevice,orabuilt-inmicrophoneforarecordingdevice.Acheck
markbesidetheaudiodeviceshowsthatthedevicehasbeenselected.
Fingerprintreaderproblems
•Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.
•Problem:Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader
withadry,soft,lint-freecloth.
Fortipsonhowtomaintainthefingerprintreader,see“Usingthefingerprintreader”onpage62.
Batteryproblems
•Problem:Thebatterycannotbefullychargedinthestandardchargetimewhenthecomputerispowered
off.
Solution:Thebatterymightbeover-discharged.Dothefollowing:
1.Turnoffthecomputer.
2.Ensurethattheover-dischargedbatteryisinthecomputer.
3.Connecttheacpoweradaptertothecomputerandletitcharge.
Ifaquickchargerisavailable,useittochargetheover-dischargedbattery.
Ifthebatterycannotbefullychargedin24hours,useanewbattery.
•Problem:Thecomputershutsdownbeforethebatterystatusiconshowsthatthebatteryisempty.
Solution:Dischargeandrechargethebattery.
•Problem:Thecomputeroperatesafterthebatterystatusiconshowsthatthebatteryisempty.
Solution:Dischargeandrechargethebattery.
•Problem:Theoperatingtimeforafullychargedbatteryisshort.
Solution:Dischargeandrechargethebattery.Ifyourbatteryoperatingtimeisstillshort,useanewbattery.
•Problem:Thecomputerdoesnotoperatewithafullychargedbattery.
Solution:Thesurgeprotectorinthebatterymightbeactive.Turnoffthecomputerforoneminutetoreset
theprotector;thenturnonthecomputeragain.
•Problem:Thebatterycannotgetcharged.
Solution:Youcannotchargethebatterywhenitistoohot.Ifthebatteryfeelshot,removeitfromthe
computerandwaitforawhiletoletitcooltoroomtemperature.Afteritcools,reinstallitandrechargethe
battery.Ifitstillcannotbecharged,haveitserviced.
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acpoweradapterproblem
Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedintheWindowsnotificationarea.Theacpowerindicator
alsodoesnotlightup.
Solution:Dothefollowing:
1.Ensurethattheconnectionoftheacpoweradapteriscorrect.Forinstructionsonhowtoconnectthe
acpoweradapter,see“Usingtheacpoweradapter”onpage25.
2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,andthendisconnecttheac
poweradapterandremovetheremovablebattery.
3.Reinstallthebatteryandreconnecttheacpoweradapter,andthenturnonthecomputer.
4.IfthepoweradaptericonstillisnotdisplayedintheWindowsnotificationarea,havetheacpower
adapterandyourcomputerserviced.
Powerproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
•Problem:Mycomputerisgettingnopoweratall.
Solution:Checkthefollowingitems:
1.Verifythepowerbutton.Thepowerbuttonisilluminatedwheneverthecomputerison.
2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheac
poweradapterdirectlytotheacpoweroutlet.
3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andensurethatthepowercableis
firmlyattachedtotheadapterbrickandthecomputer.
4.Verifythattheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.
•Problem:Mycomputerdoesnotrunonbatterypower.
Solution:Checkthefollowingitems:
1.Removeandreinstalltheremovablebatterytoensurethatitisproperlyconnected.
2.Ifthebatteryrunsoutofpower,attachtheacpoweradaptertorechargethebattery.
3.Ifthebatteryischargedbutthecomputerdoesnotrun,replacethebatterywithanewone.
•Problem:Thesystemdoesnotrespond,andIcannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonforfoursecondsormore.Ifthe
computerstilldoesnotrespond,removetheacpoweradapterandthebattery.
Powerbuttonproblem
Problem:Thesystemdoesnotrespond,andIcannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonforfoursecondsormore.Ifthe
systemstilldoesnotrespond,removetheacpoweradapterandresetthesystembyinsertingoneendof
aneedleorastraightenedpaperclipintotheemergency-resethole.Tolocatetheemergency-resethole,
see“Bottomview”onpage5.
Chapter7.Troubleshootingcomputerproblems99
Bootproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
•Problem:Ireceiveanerrormessagebeforetheoperatingsystemloads.
Solution:Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.
•Problem:Ireceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopconfiguration
afterthePOSTiscompleted.
Solution:FindsolutionsbysearchingfortheerrormessageatthefollowingWebsites:
–http://www.lenovo.com/support
–https://support.microsoft.com/
Sleepandhibernationproblems
•Problem:Thecomputerenterssleepmodeunexpectedly.
Solution:Ifthemicroprocessoroverheats,thecomputerautomaticallyenterssleepmodetoallowthe
computertocoolandtoprotectthemicroprocessorandotherinternalcomponents.Checkthesettings
forsleepmode.
•Problem:Thecomputerenterssleepmodeimmediatelyafterthepower-onself-test.
Solution:Ensurethat:
–Thebatteryischarged.
–Theoperatingtemperatureiswithintheacceptablerange.See“Operatingenvironment”onpage12.
Iftheproblempersists,havethecomputerserviced.
•Problem:Acriticallow-batteryerroroccurs,andthecomputerimmediatelyturnsoff.
Solution:Thebatterypowerisgettinglow.Plugtheacpoweradapterintoanelectricaloutletandthen
intothecomputer.Alternatively,replacethebatterywithachargedone.
•Problem:ThecomputerdisplayremainsblankafteryoupressFntoresumefromsleepmode.
Solution:Checkwhetheranexternalmonitorwasdisconnectedorturnedoffwhilethecomputerwasin
sleepmode.Ifyoudisconnectedorturnedofftheexternalmonitor,connectitorturnitonbeforeresuming
thecomputerfromsleepmode.Whenresumingthecomputerfromsleepmodewithoutattachingthe
externalmonitororturningiton,andthecomputerdisplayremainsblank,pressthedisplay-mode
switchingkeytobringupthecomputerdisplay.
•Problem:Thecomputerdoesnotresumefromsleepmode,orthesystemstatusindicatorblinksslowly
andthecomputerdoesnotwork.
Solution:Ifthesystemdoesnotresumefromsleepmode,itmighthaveenteredsleeporhibernation
modeautomaticallybecausethebatteryisdepleted.Checkthesystemstatusindicator.
–Ifthesystemstatusindicatorblinksslowly,yourcomputerisinsleepmode.Connecttheacpower
adaptertothecomputer;thenpressFn.
–Ifthesystemstatusindicatorisoff,yourcomputerhasnopowerorisinhibernationmode.Connect
theacpoweradaptertothecomputer;thenpressthepowerbuttontoresumeoperation.
Ifthesystemstilldoesnotresumefromsleepmode,yoursystemmightstoprespondingandyoumight
notbeabletoturnoffthecomputer.Inthiscase,youmustresetthecomputer.Ifyouhavenotsavedyour
data,itmightbelost.Toresetthecomputer,pressandholdthepowerbuttonforfoursecondsormore.If
thesystemstilldoesnotrespond,removetheacpoweradapterandthebattery.
•Problem:Yourcomputerdoesnotentersleeporhibernationmode.
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Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep
orhibernationmode.
Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceattachedtotheUSB
connectormighthavebeendisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSB
device.
•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.
Solution:Ifthewakeupfunctionisenabled,thecomputerconsumesasmallamountofpower.Thisisnot
adefect.Formoreinformation,see“Power-savingmodes”onpage27.
Harddiskdriveproblems
•Problem:Theharddiskdrivemakesarattlingnoiseintermittently.
Solution:Therattlingnoisemightbeheard:
–Whentheharddiskdrivebeginsorfinishesgettingaccesstodata
–Whenyoucarrytheharddiskdrive
–Whenyoucarryyourcomputer
Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.
•Problem:Theharddiskdrivedoesnotwork.
Solution:OntheStartupmenuofThinkPadSetup,ensurethattheharddiskdriveisontheBootpriority
orderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentryforitonthelist
andpressShift+1tomoveitbacktotheBootpriorityorderlist.
•Problem:AfterIhavesetaharddiskpassword,Imovetheharddiskdrivetoanothercomputerbut
cannotunlocktheharddiskpasswordonthenewcomputer.
Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight
notsupportsuchasecurityfunction.
Solid-statedriveproblem
Problem:WhenyoucompressfilesorfoldersbyuseofthedatacompressionfunctionintheWindows
operatingsystem,andthendecompressthem,theprocessofwritingtoorreadingfromthefilesorfoldersis
slow.
Solution:ApplythediskdefragmentationtoolintheWindowsoperatingsystemforfasteraccesstothedata.
Softwareproblem
Problem:Aprogramdoesnotrunproperly.
Solution:Ensurethattheproblemisnotbeingcausedbytheprogram.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheprogram.Seethemanualssupplied
withtheprogram.
Checkthefollowing:
•Theprogramisdesignedtooperatewithyouroperatingsystem.
•Otherprogramsrunproperlyonyourcomputer.
•Thenecessarydevicedriversareinstalled.
•Theprogramworkswhenitisrunonsomeothercomputer.
Chapter7.Troubleshootingcomputerproblems101
Ifanerrormessageisdisplayedwhileyouareusingtheprogram,seethemanualsorhelpsystemsupplied
withtheprogram.
Iftheprogramstilldoesnotrunproperly,contactyourplaceofpurchaseoraservicerepresentativeforhelp.
USBproblem
Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:EnsurethattheUSBportisenabledintheThinkPadSetup.OpentheDeviceManagerwindow.
EnsurethattheUSBdevicesetupiscorrect,andthattheassignmentofcomputerresourceandthe
installationofthedevicedriverarecorrect.ToopentheDeviceManagerwindow,gotoControlPaneland
ensurethatyouviewControlPanelbyCategory,andclickHardwareandSound➙DeviceManager.Ifyou
arepromptedforanadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.
Referto“Diagnosingproblems”onpage85andrunadiagnostictestoftheUSBconnector.
Dockingstationproblem
Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutryto
resumeoperation.
Solution:Ensurethat:
•Theacpoweradapterisconnectedtothedockingstation.
•Thecomputerissecurelyattachedtothedockingstation.
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Chapter8.Recoveryinformation
Thischapterprovidesinformationaboutrecoverysolutions.Therearevariousmethodstochoosefromwhen
consideringhowtorecoverintheeventofasoftware-orhardware-relatedproblem.Somemethodsvary
dependingonthetypeofyouroperatingsystem.
RecoveryinformationfortheWindows7operatingsystem
ThistopicintroducestheLenovorecoverysolutionsontheWindows7operatingsystem.
Creatingandusingrecoverymedia
Recoverymediaenablesyoutorestorethestoragedrivetothefactorydefaultsettingsafterallotherrecovery
methodshavefailed.Itisimportanttocreaterecoverymediaasearlyaspossible.
Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmediumand
adatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium.Ensurethat
youstoretherecoverymediainasafeplaceafteryouhavemadethem.
Ifyoudidnotcreaterecoverymediaasaprecautionarymeasure,youcancontactLenovoCustomerSupport
CenterandpurchaseasetofrecoverymediafromLenovo.ForalistoftheLenovoSupportphonenumbers
foryourcountryorregion,goto:
http://www.lenovo.com/support/phone
Thedataontherecoverymediacanbeusedonlyforthefollowingpurposes:
•Reinstallingtheprogramsanddevicedriversonyourcomputer
•Reinstallingtheoperatingsystem
•Modifyingthedatafilesontheharddiskdriveusingtheadditionalfiles
Creatingrecoverymedia
Tocreaterecoverymedia,youneedasetofdiscsoraUSBstoragedevice(withatleast16GBofstorage
capacity).TheactualdiscnumberorUSBcapacitythatisrequireddependsonthesizeoftherecovery
image.
Attention:CreatingrecoverymediawilldeleteanythingstoredonthediscsorUSBstoragedevice.Toavoid
dataloss,makeabackupcopyofallthedatathatyouwanttokeep.
Tocreaterecoverymedia,clickStart➙AllPrograms➙LenovoPCExperience.Inthepromptedwindow,
double-clickLenovoTools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.
Usingrecoverymedia
Attention:Duringtherecoveryprocess,allthefilescurrentlyonthestoragedeviceofyourcomputerwillbe
deletedandreplacedbythefactorydefaultsettings.
Tousetherecoverymedia,dothefollowing:
•Ifyouhavecreatedtherecoverymediawithdiscs,dothefollowing:
1.Ifyourcomputerdoesnothaveaninternalopticaldrive,connectanexternalopticaldrivetothe
computer.
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2.TurnonthecomputerandrepeatedlypressF12untiltheBootMenuwindowopens.
3.IntheBootMenuwindow,selecttheopticaldrive(internalorexternal)asthefirstbootdevice.Then,
insertthediscsintotheopticaldriveandpressEnter.Therecoveryprocessstarts.
4.Followtheinstructionsonthescreentocompletetheoperation.
•IfyouhavecreatedtherecoverymediawithaUSBstoragedevice,dothefollowing:
1.AttachtheUSBstoragedevicetooneoftheUSBconnectorsonyourcomputer.
2.TurnonthecomputerandrepeatedlypressF12untiltheBootMenuwindowopens.
3.IntheBootMenuwindow,selecttheUSBstoragedeviceasthefirstbootdeviceandpressEnter.
Therecoveryprocessstarts.
4.Followtheinstructionsonthescreentocompletetheoperation.
Note:Afterrestoringyourcomputertothefactorydefaultsettings,youmighthavetoreinstallthedevice
driversforsomedevices.See“Reinstallingpreinstalledprogramsanddevicedrivers”onpage104.
Reinstallingpreinstalledprogramsanddevicedrivers
Yourcomputerenablesyoutoreinstallpreinstalledprogramsanddevicedrivers.
Reinstallingpreinstalledprograms
Toreinstallprogramspreinstalledonyourcomputer,dothefollowing:
1.Turnonyourcomputer.
2.GotoC:\swtools.
3.Opentheappsfolder.Thefoldercontainsseveralsubfoldersnamedforvariouspreinstalledprograms.
4.OpenthesubfolderandlocatetheEXEfile.
5.Double-clicktheEXEfileandfollowtheinstructionsonthescreentocompletetheinstallation.
Reinstallingpreinstalleddevicedrivers
Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofyourcomputer.Reinstall
devicedriversonlywhenitisnecessarytosolveaproblemwithyourcomputer.
Toreinstalladevicedriverforafactory-installeddevice,dothefollowing:
1.Turnonyourcomputer.
2.GotoC:\swtools.
3.OpentheDriversfolderandlocatethesubfolderthatisnamedafterthefactory-installeddeviceinyour
computer,suchasAUDIOorVIDEO.
4.Openthesubfolderforthedevice.
5.Reinstallthedevicedriverbyoneofthefollowingmethods:
•IfthedevicesubfoldercontainsanEXEfile,double-clicktheEXEfileandfollowtheinstructionson
thescreentocompletetheinstallation.
•IfthedevicesubfoldercontainsareadmeTXTfile,thedevicedriverinstallationinformationisincluded
inthereadmefile.Followtheinstructionstocompletetheinstallation.
•IfthedevicesubfoldercontainsanINFfile,right-clicktheINFfileandselectInstall.Thenfollowthe
instructionsonthescreentocompletetheinstallation.
Ifyouneedupdateddevicedriversforyourcomputer,downloadandinstallthemfromtheLenovoSupport
Websiteat:
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http://www.lenovo.com/support
RecoveryinformationfortheWindows10operatingsystem
ThistopicprovidesinformationabouttheWindowsrecoverysolutionsontheWindows10operatingsystem.
Resettingyourcomputer
Ifyourcomputerdoesnotperformwell,youmightconsiderresettingyourcomputer.Intheresettingprocess,
youcanchoosetokeepyourfilesorremovethem,andthenreinstalltheWindowsoperatingsystem.
Toresetyourcomputer,dothefollowing:
Note:Theitemsinthegraphicaluserinterface(GUI)mightchangewithoutnotice.
1.OpentheStartmenu,andthenclickSettings➙Update&security➙Recovery.
2.IntheResetthisPCsection,clickGetstarted.
3.Followtheinstructionsonthescreentoresetyourcomputer.
Usingadvancedstartupoptions
Theadvancedstartupoptionsenableyoutodothefollowing:
•Changethefirmwaresettingsofthecomputer
•ChangethestartupsettingsoftheWindowsoperatingsystem
•Startthecomputerfromanexternaldevice
•RestoretheWindowsoperatingsystemfromasystemimage
Touseadvancedstartupoptions,dothefollowing:
Note:Theitemsinthegraphicaluserinterface(GUI)mightchangewithoutnotice.
1.OpentheStartmenu,andthenclickSettings➙Update&security➙Recovery.
2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.
3.Selectastartupoptionyouwant,andthenfollowtheinstructionsonthescreen.
RecoveringyouroperatingsystemifWindows10failstostart
TheWindowsrecoveryenvironmentonyourcomputeroperatesindependentlyfromtheWindows10
operatingsystem.ItenablesyoutorecoverorrepairtheoperatingsystemeveniftheWindows10operating
systemfailstostart.
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheon-screeninstructions.
Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
CreatingandusingarecoveryUSBdrive
YoucancreatearecoveryUSBdriveasabackupfortheWindowsrecoveryprograms.Withtherecovery
USBdrive,youcantroubleshootandfixtheproblemsevenifthepreinstalledWindowsrecoveryprograms
aredamaged.
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ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.Ifyoudidnotcreatearecovery
USBdriveasaprecautionarymeasure,youcancontactLenovoCustomerSupportCenterandpurchase
onefromLenovo.ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto:
http://www.lenovo.com/support/phone
CreatingarecoveryUSBdrive
TocreatearecoveryUSBdrive,youneedaUSBdrivewithatleast16GBofstoragecapacity.Theactual
USBcapacitythatisrequireddependsonthesizeoftherecoveryimage.
Attention:ThecreationprocesswilldeleteanythingstoredontheUSBdrive.Toavoiddataloss,makea
backupcopyofallthedatathatyouwanttokeep.
TocreatearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.
1.ConnectaproperUSBdrive(atleast16GBofstorage)tothecomputer.
2.Typerecoveryinthesearchboxonthetaskbar.ThenclickCreatearecoverydrive.
3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.
4.IntheRecoveryDrivewindow,followtheinstructionsonthescreentocreatearecoveryUSBdrive.
UsingtherecoveryUSBdrive
Ifyoucannotstartyourcomputer,refertothecorrespondinginformationinthetopic“Troubleshooting”on
page86totrytosolvetheproblembyyourself.Ifyoustillcannotstartyourcomputer,usetherecovery
USBdrivetorecoveryourcomputer.
TousearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.
1.ConnecttherecoveryUSBdrivetothecomputer.
2.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypressF12.The
BootMenuwindowopens.
3.SelecttherecoveryUSBdriveasthebootdevice.
4.Selectapreferredkeyboardlayout.
5.ClickTroubleshoottodisplayoptionalrecoverysolutions.
6.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Thenfollowtheinstructionson
thescreentocompletetheprocess.
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Chapter9.Replacingdevices
Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.
Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoptionora
CustomerReplaceableUnit(CRU),donotopenthestatic-protectivepackageuntiltheinstructionsdirect
youtoinstallthepart.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingthecomponents.
•Beforeyouinstallastatic-sensitiveoptionorCRU,doeitherofthefollowingtoreducestaticelectricityin
thepackageandyourbody:
–Touchthestatic-protectivepackagethatcontainstheparttoametalexpansion-slotcoverforat
leasttwoseconds.
–Touchthestatic-protectivepackagethatcontainstheparttootherunpaintedmetalsurfaceonthe
computerforatleasttwoseconds.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackageandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackageonasmooth,
levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Disablingthebuilt-inbattery
BeforereplacinganyCRU,ensurethatyoudisablethebuilt-inbattery.
ForWindows10,disableFastStartupbeforedisablingthebuilt-inbattery.
TodisableFastStartupforWindows10,dothefollowing:
1.Fromthedesktop,typePowerinthesearchboxonthetaskbar,andselectPowerOptions.
2.ClickChoosewhatthepowerbuttonsdoontheleftpane.
3.ClickChangesettingsthatarecurrentlyunavailableatthetop.
4.IfpromptedbyUserAccountControl(UAC),clickYes.
5.CleartheTurnonfaststartupcheckbox,andthenclickSavechanges.
Todisablethebuilt-inbattery,dothefollowing:
1.Turnoffyourcomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.
2.Turnonyourcomputer.Whenthelogoscreenisdisplayed,immediatelypressF1toenterThinkPad
Setup.
3.SelectConfig➙Power.ThePowersubmenuisdisplayed.
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4.SelectDisablebuilt-inbatteryandpressEnter.
5.SelectY esintheSetupConfirmationwindow.Thebuilt-inbatteryisdisabledandthecomputerturnsoff
automatically.Waitthreetofiveminutestoletthecomputercool.
Replacingtheremovablebattery
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
ThissystemsupportsonlybatteriesspeciallydesignedforthisspecificsystemandmanufacturedbyLenovo
oranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesignedforother
systems.Ifanunauthorizedbatteryorabatterydesignedforanothersystemisinstalled,thesystemdoes
notchargeandthefollowingmessageisdisplayed:
"Thebatteryinstalledisnotsupportedbythissystemandwillnotcharge.Replacethebatterywiththe
correctLenovobatteryforthissystem."
Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.
DANGER
Iftherechargeablebatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebattery
containsasmallamountofharmfulsubstances.Toavoidpossibleinjury:
•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.
•Keepthebatteryawayfromfire.
•Donotexposeittoexcessiveheat.
•Donotexposeittowaterorrain.
•Donotshort-circuitit.
•Donotdrop,crush,puncture,orsubjecttostrongforces.Batteryabuseormishandlingcan
causethebatterytooverheat,whichcancausegassesorflameto"vent"fromthebattery.
Toreplacetheremovablebattery,dothefollowing:
Note:Dependingonthemodel,yourcomputermightlookslightlydifferentfromtheillustrationsinthistopic.
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
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4.Slidethelatches1totheunlockedpositionandholdthemthere,andthenremovethebattery2.
5.Insertanewbatteryuntilitclicksintoplace.Ensurethatthelatchesareinthelockedpositions.
6.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
ReplacingthemicroSIMcard
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
MicroSIMcardisasmallplasticcardwithanIntegratedCircuit(IC)chipmountedononesideofthecard.
ToreplacethemicroSIMcard,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Closethecomputerdisplayandturnthecomputerover.
3.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage108.
Chapter9.Replacingdevices109
4.GentlypushthemicroSIMcardtoejectit1,andthenslideitoutoftheslot2.
5.NotetheorientationofthenewmicroSIMcardandtheninsertitintotheslotcompletelyuntilitclicks
intoposition.
6.Reinstalltheremovablebattery.
7.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthebasecoverassembly
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
Notes:
•Dependingonthemodel,yourcomputermightlookslightlydifferentfromtheillustrationsinthistopic.
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•Theremightbeariskofshortcircuitsifyouremovethebasecoverassemblyinthefollowingsituations:
–Whenyourcomputerhastheremovablebatteryinstalled
–Whenyourcomputerisconnectedtoacpower
Besides,thecomputerwillnotstartafteryoureinstallthebasecoverassembly.Tostartthecomputer,
disconnecttheacpoweradapterandthenreconnectittothecomputer.
Toreplacethebasecoverassembly,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage108.
5.Loosenthescrewsthatsecurethebasecoverassemblyasshown.
Chapter9.Replacingdevices111
6.Removethebasecoverassemblyinthenumericorderasshown.
7.Installthenewbasecoverassemblyinplace1.Ensurethatthelatchesofthebasecoverassemblyare
securedunderthebasecoverassembly.Thentightenthescrewstosecurethebasecoverassembly2.
8.Reinstalltheremovablebattery.
9.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Replacingamemorymodule
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
Increasingmemorycapacityisaneffectivewaytomakeprogramsrunfaster.Youcanincreasememory
capacitybyreplacingoraddingamemorymodule.
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Attention:
•Beforeyoustartthereplacement,touchagroundedmetalobject.Thisactionreducesanystaticelectricity
fromyourbody.Staticelectricitymightdamagethememorymodule.
•Donottouchthecontactedgeofthememorymodule.Otherwisethememorymodulemightgetdamaged.
Toreplaceamemorymodule,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage108.
5.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage110.
6.Toremovethememorymodule,dothefollowing:
a.Openthefilmtoaccessthememorymodule1.
b.Openthelatchesonbothsidesofthememoryslotatthesametime2.
c.Removethememorymodule3.
Chapter9.Replacingdevices113
7.Toinstallanewmemorymodule,dothefollowing:
a.Placethenotchedendofthenewmemorymoduletowardthecontactedgesideofthememoryslot.
Theninsertthememorymoduleintotheslotatanangleofabout20degrees1.
b.Pivotthememorymoduledownwarduntilitsnapsintoplace2.Ensurethatthememorymoduleis
firmlyinstalledintheslotandcannotbemovedeasily.
c.Closethefilmtoprotectthenewmemorymodule3.
8.Reinstallthebasecoverassemblyandtheremovablebattery.
9.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Replacingtheinternalstoragedrive
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
Attention:Theinternalstoragedrive(suchasharddiskdrive,solid-statedrive,orhybriddrive)issensitive.
Inappropriatehandlingmightcausedamageandpermanentlossofdata.
Whenhandlingtheinternalstoragedrive,observethefollowingguidelines:
•Replacetheinternalstoragedriveonlyforupgradeorrepair.Theinternalstoragedriveisnotdesigned
forfrequentchangesorreplacement.
•Beforereplacingtheinternalstoragedrive,makeabackupcopyofallthedatathatyouwanttokeep.
•Donottouchthecontactedgeoftheinternalstoragedrive.Otherwisetheinternalstoragedrivemightget
damaged.
•Donotapplypressuretotheinternalstoragedrive.
•Donotmaketheinternalstoragedrivesubjecttophysicalshocksorvibration.Puttheinternalstorage
driveonasoftmaterial,suchascloth,toabsorbphysicalshocks.
Note:Dependingonyourcomputermodel,a2.5-inchharddiskdrive,a2.5-inchsolid-statedrive,oranM.2
solid-statedrivemightcomewithyourcomputer.
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2.5-inchstoragedrive
Toremovethe2.5-inchstoragedrive,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage108.
5.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage110.
6.Disconnectthecablefromthesystemboard.
7.Pullthetapetoremovethe2.5-inchstoragedriveanditsbracket.
Chapter9.Replacingdevices115
8.Disconnectthecablefromthe2.5-inchstoragedrive.
9.Detachthebracketfromthe2.5-inchstoragedrive.
Toinstallthenew2.5-inchstoragedrive,dothefollowing:
1.Attachthebrackettothenew2.5-inchstoragedrive.
2.Connectthecabletothenew2.5-inchstoragedrive.
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3.Insertthenewstoragedrive1andthenpivotitdownward2.Ensurethatthenewstoragedriveis
seatedinplaceandthetapedoesnotcoverthespeaker.
4.Connectthecabletothesystemboard.
5.Reinstallthebasecoverassemblyandtheremovablebattery.
6.Turnthecomputerover.Connecttheacpoweradapterandallcables.
M.2solid-statedrive
ToremovetheM.2solid-statedrive,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage108.
5.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage110.
Chapter9.Replacingdevices117
6.Disconnectthecablefromthesystemboard.
7.PullthetapetoremovetheM.2solid-state-driveconverteranditsbracket.
8.IfyoualsowanttoreplacetheM.2solid-state-drivecable,disconnectthecablefromtheM.2
solid-state-driveconverter.
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9.RemovethetwoscrewsthatsecuretheM.2solid-state-driveadapter1,andthenremovetheadapter2.
10.RemovethescrewthatsecurestheM.2solid-statedrive.TheM.2solid-statedriveisreleasedfromthe
securedpositionandpivotsupward.
11.GentlypulltheM.2solid-statedriveoutoftheslot.
ToinstallthenewM.2solid-statedrive,dothefollowing:
Chapter9.Replacingdevices119
1.AlignthenotchinthenewM.2solid-statedrivewiththeslotkeyintheM.2slot.Insertthesolid-state
driveintotheM.2slotuntilitissecuredtightly1andthenpivotitdownward2.
2.InstallthescrewtosecuretheM.2solid-statedrive.
3.InstalltheM.2solid-state-driveadapterandtheninstallthetwoscrewstosecuretheM.2
solid-state-driveadapter.
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4.IftheM.2solid-state-drivecablehasbeendisconnected,connectthecabletotheM.2solid-state-drive
converter.
5.Inserttheconverter1andthenpivotitdownward2.Ensurethattheconverterisseatedinplaceand
thetapedoesnotcoverthespeaker.
6.Connectthecabletothesystemboard.
7.Reinstallthebasecoverassemblyandtheremovablebattery.
8.Turnthecomputerover.Connecttheacpoweradapterandallcables.
Chapter9.Replacingdevices121
Replacingawireless-WANcard
Thefollowinginformationisonlyappliestocomputermodelswithuser-installablemodules.
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
DANGER
Duringelectricalstorms,donotperformanyreplacementanddonotconnectordisconnectthe
telephonecablefromthetelephoneoutletonthewall.
Attention:Beforeyoustartinstallingawireless-WANcard,touchametaltableoragroundedmetalobject.
Thisactionreducesanystaticelectricityfromyourbody.Staticelectricitycoulddamagethecard.
Somecomputersmightcomewithawireless-WANcard.Toreplacethewireless-WANcard,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage108.
5.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage110.
6.Toremovethewireless-WANcard,dothefollowing:
a.Openthefilmtoaccessthewireless-WANcard1.
b.Holdthecableconnectorwithyourfingersandgentlydisconnecteachcablefromthefailingcard2.
c.Removethescrewthatsecuresthewireless-WANcard3.Thecardisreleasedfromthesecured
positionandpivotsupward.
d.Carefullyremovethewireless-WANcardoutoftheslot4.
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7.Toinstallanewwireless-WANcard,dothefollowing:
a.Alignthenotchededgeofthenewwireless-WANcardwiththeslotkeyintheslot.Thencarefully
insertthecardintotheslot1.Pivotthenewwireless-WANcarddownward2.
b.Installthescrewtosecurethecardinplace3.Connecttheantennacablestothenewwireless-WAN
card4.Ensurethatyouconnecttheorangecabletothemainconnectoronthecard,andtheblue
cabletotheauxiliaryconnectoronthecard.
8.Reinstallthebasecoverassemblyandtheremovablebattery.
9.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
ReplacinganM.2solid-statedriveinthewireless-WAN-cardslot
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
DANGER
Duringelectricalstorms,donotperformanyreplacementanddonotconnectordisconnectthe
telephonecablefromthetelephoneoutletonthewall.
Attention:BeforeyoustartinstallinganM.2solid-statedrive,touchametaltableoragroundedmetal
object.Thisactionreducesanystaticelectricityfromyourbody.Staticelectricitycoulddamagethedrive.
SomecomputersmightcomewithanM.2solid-statedriveinthewireless-WAN-cardslot.Toreplacethe
M.2solid-statedrive,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage108.
5.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage110.
Chapter9.Replacingdevices123
6.ToremovetheM.2solid-statedrive,dothefollowing:
a.OpenthefilmtoaccesstheM.2solid-statedrive1.
b.RemovethescrewthatsecurestheM.2solid-statedrive2.TheM.2solid-statedriveisreleased
fromthesecuredpositionandpivotsupward.
c.CarefullyremovetheM.2solid-statedriveoutoftheslot3.
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7.ToinstallanewM.2solid-statedrive,dothefollowing:
a.AlignthenotchededgeofthenewM.2solid-statedrivewiththeslotkeyintheslot.Thencarefully
inserttheM.2solid-statedriveintotheslot1.
b.PivotthenewM.2solid-statedrivedownward2.
c.InstallthescrewtosecuretheM.2solid-statedriveinplace3.
8.Reinstallthebasecoverassemblyandtheremovablebattery.
9.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthekeyboard
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
DANGER
Duringelectricalstorms,donotperformanyreplacementanddonotconnectordisconnectthe
telephonecablefromthetelephoneoutletonthewall.
Toremovethekeyboard,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage108.
Chapter9.Replacingdevices125
5.Loosenthetwoscrewsthatsecurethekeyboard.
6.Unlockthekeyboardframe.
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9.Putthekeyboardonthepalmrestanddetachtheconnectors.Thenremovethekeyboard.
Toinstallthenewkeyboard,dothefollowing:
1.Attachtheconnectors,andthenturnoverthekeyboard.
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4.Closethecomputerdisplayandturnthecomputerover.Lockthekeyboardframe.
5.Tightenthescrewstosecurethekeyboard.
6.Reinstalltheremovablebattery.
7.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthecoin-cellbattery
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
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DANGER
Ifthecoin-cellbatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thecoin-cellbattery
containsasmallamountofharmfulsubstance.Toavoidpossibleinjury:
•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.
•Keepthebatteryawayfromfire.
•Donotexposeittoexcessiveheat.
•Donotexposeittowaterorrain.
•Donotshort-circuitit.
•Donotdrop,crush,puncturethebattery,ormakeitsubjecttostrongforces.Batteryabuseor
mishandlingcancausethebatterytooverheat,whichcancausegassesorflameto"vent"
fromthebatteryorcoin-cellbattery.
Toreplacethecoin-cellbattery,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage108.
5.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage110.
6.Detachtheconnector1,andthenremovethecoin-cellbattery2.
Chapter9.Replacingdevices131
7.Installthenewcoin-cellbattery1andattachtheconnector2.
8.Reinstallthebasecoverassemblyandtheremovablebattery.
9.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Attention:Afteryoureplacethecoin-cellbattery,resetthesystemdateandtimeintheThinkPadSetup
program.See“Date/Timemenu”onpage77.
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Chapter10.Gettingsupport
ThischapterprovidesinformationaboutgettinghelpandsupportfromLenovo.
BeforeyoucontactLenovo
Often,youcansolveyourcomputerproblemsbyreferringtotheinformationintheexplanationsoferror
codes,runningdiagnosticprograms,orbyconsultingtheLenovoSupportWebsite.
Registeringyourcomputer
RegisteryourcomputerwithLenovo.Formoreinformation,see“Registeringyourcomputer”onpage15.
Downloadingsystemupdates
Downloadingupdatedsoftwaremightresolveproblemsyouexperiencewithyourcomputer.
Todownloadupdatedsoftware,gotothefollowingWebsiteandfollowtheinstructionsonthescreen:
http://www.lenovo.com/support
Recordinginformation
BeforeyoutalktoaLenovorepresentative,recordthefollowingimportantinformationaboutyourcomputer.
Recordingproblemsymptomsanddetails
Collecttheanswerstothefollowingquestionsbeforeyoucallforhelp.Then,youareabletogethelp
asquicklyaspossible.
•Whatistheproblem?Isitcontinuousorintermittent?
•Isthereanerrormessage?Whatistheerrorcode,ifany?
•Whatoperatingsystemareyouusing?Whichversion?
•Whichsoftwareapplicationswererunningatthetimeoftheproblem?
•Cantheproblembereproduced?Ifso,how?
Recordingsysteminformation
Theserialnumberlabelisonthebottomofyourcomputer.Recordthemachinetypeandtheserialnumber.
•WhatisthenameofyourLenovoproduct?
•Whatisthemachinetype?
•Whatistheserialnumber?
Gettinghelpandservice
Ifyouneedhelp,service,technicalassistance,ormoreinformationaboutLenovoproducts,youwillfinda
widevarietyofsourcesavailablefromLenovotoassistyou.
Informationaboutyourcomputerandpreinstalledsoftware,ifany,isavailableinthedocumentationthat
comeswithyourcomputerorontheLenovoSupportWebsiteathttp://www.lenovo.com/support.The
documentationincludesprintedbooks,onlinebooks,readmefiles,andhelpfiles.
©CopyrightLenovo2017133
MicrosoftServicePacksarethelatestsoftwaresourceforWindowsproductupdates.Theyareavailable
throughWebdownload(connectionchargesmightapply)orthroughdiscs.Formorespecificinformation
andlinks,gotohttps://www.microsoft.com.Lenovoofferstechnicalassistancewithinstallationof,or
questionsrelatedto,ServicePacksforyourLenovo-preinstalledMicrosoftWindowsproduct.Formore
information,contacttheCustomerSupportCenter.
Usingdiagnosticprograms
Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour
computer,thefirstplacetostartisthetroubleshootinginformationinyourcomputerdocumentation.Ifyou
suspectasoftwareproblem,seethedocumentation,includingreadmefilesandhelpinformationsystems,
thatcomewiththeoperatingsystemorprogram.
ThinkPadnotebookcomputerscomewithasetofdiagnosticprogramsthatyoucanusetohelpyouidentify
hardwareproblems.See“Diagnosingproblems”onpage85forinstructionsonhowtousethediagnostic
programs.
Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor
updateddevicedriversorothersoftware.Youcangetthelatesttechnicalinformationanddownloaddevice
driversandupdatesfromtheLenovoSupportWebsiteat:
http://www.lenovo.com/support
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteathttp://www.lenovo.com/support.
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
CallingLenovo
Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,duringthewarrantyperiod,youcan
gethelpandinformationbytelephonethroughtheCustomerSupportCenter.Thefollowingservicesare
availableduringthewarrantyperiod:
•Problemdetermination-Trainedpersonnelareavailabletoassistyouwithdeterminingifyouhavea
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,
trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.
•Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct
hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges
(ECs)thatapplytoyourhardwareavailable.
Thefollowingitemsarenotcovered:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornonwarrantedparts
•Identificationofsoftwareproblemsources
•ConfigurationofUEFIBIOSaspartofaninstallationorupgrade
134T470UserGuide
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofprograms
ForthetermsandconditionsoftheLenovoLimitedWarrantythatapplytoyourLenovohardwareproduct,
see“Warrantyinformation”intheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
Ifpossible,benearyourcomputerwhenyoumakeyourcall.Ensurethatyouhavedownloadedthemost
currentdriversandsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencalling
fortechnicalassistance,havethefollowinginformationavailable:
•Machinetypeandmodel
•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformationforyoursystem
Telephonenumbers
ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith
yourcomputer.
Note:Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat
http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact
yourLenovoresellerorLenovomarketingrepresentative.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices.Serviceavailabilityandservice
namemightvarybycountryorregion.
Formoreinformationabouttheseservices,gotohttp://www.lenovo.com/essentials.
Chapter10.Gettingsupport135
136T470UserGuide
AppendixA.SupplementalinformationabouttheUbuntu
operatingsystem
Inlimitedcountriesorregions,Lenovoofferscustomersanoptiontoordercomputerswiththepreinstalled
Ubuntu®operatingsystem.
IftheUbuntuoperatingsystemisavailableonyourcomputer,readthefollowinginformationbeforeyouuse
thecomputer.IgnoreanyinformationrelatedtoWindows-basedprograms,utilities,andLenovopreinstalled
applicationsinthisdocumentation.
AccessingtheLenovoLimitedWarranty
ThisproductiscoveredbythetermsoftheLenovoLimitedWarranty(LLW),versionL505-0010-0208/2011.
YoucanviewtheLLWinanumberoflanguagesfromthefollowingWebsite.ReadtheLenovoLimited
Warrantyat:
http://www.lenovo.com/warranty/llw_02
TheLLWalsoispreinstalledonthecomputer.ToaccesstheLLW,gotothefollowingdirectory:
/usr/share/doc/lenovo-doc
IfyoucannotviewtheLLWeitherfromtheWebsiteorfromyourcomputer,contactyourlocalLenovooffice
orresellertoobtainaprintedversionoftheLLW.
AccessingtheUbuntuhelpsystem
TheUbuntuhelpsystemprovidesinformationabouthowtousetheUbuntuoperatingsystem.Toaccessthe
helpsystemfromtheUnity,moveyourpointertotheLaunchbar,andthenclicktheHelpicon.Ifyoucannot
findtheHelpiconfromtheLaunchbar,clicktheSearchicon,andtypeHelptosearchit.
TolearnmoreabouttheUbuntuoperatingsystem,goto:
http://www.ubuntu.com
Gettingsupportinformation
Ifyouneedhelp,service,technicalassistance,ormoreinformationabouttheUbuntuoperatingsystemor
otherapplications,contacttheprovideroftheUbuntuoperatingsystemortheprovideroftheapplication.
Ifyouneedtheserviceandsupportforhardwarecomponentsshippedwithyourcomputer,contact
Lenovo.FormoreinformationabouthowtocontactLenovo,refertotheUserGuideandSafety,Warranty,
andSetupGuide.
ToaccessthelatestUserGuideandSafety,Warranty,andSetupGuide,goto:
http://www.lenovo.com/support
©CopyrightLenovo2017137
138T470UserGuide
AppendixB.Regulatoryinformation
ThischapterprovidesregulatoryandcomplianceinformationaboutLenovoproducts.
Certification-relatedinformation
Productname:ThinkPadT470
ComplianceID:TP00088A
Machinetypes:20HD,20HE,20JM,and20JN
Thelatestcomplianceinformationisavailableat:
http://www.lenovo.com/compliance
Wireless-relatedinformation
Thistopicprovideswireless-relatedinformationaboutLenovoproducts.
Wirelessinteroperability
Wireless-LANcardisdesignedtobeinteroperablewithanywireless-LANproductthatisbasedonDirect
SequenceSpreadSpectrum(DSSS),ComplementaryCodeKeying(CCK),and/orOrthogonalFrequency
DivisionMultiplexing(OFDM)radiotechnology,andiscompliantto:
•The802.11b/gStandard,802.11a/b/g,802.11n,or802.11aconwireless-LANs,asdefinedandapproved
bytheInstituteofElectricalandElectronicsEngineers.
•TheWirelessFidelity(Wi-Fi®)certificationasdefinedbytheWi-FiAlliance®.
YourBluetoothcardiscompliantwithBluetoothSpecification4.1asdefinedbytheBluetoothSpecial
InterestGroupSIG.Itsupportsthefollowingprofiles:
Note:DependingontheBluetoothdeviceandtheoperatingsystemyouuse,someprofilesmightnotbe
supported.
•AdvancedAudioDistributionProfile(A2DP)
•Audio/VideoControlTransportProtocol(AVCTP)
•Audio/VideoDistributionTransportProtocol(AVDTP)
•A/VRemoteControlProfile(AVRCP)
•BasicImagingProfile(BIP)
•BasicPrintingProfile(BPP)
•Dial-UpNetworkingProfile(DUN)
•FileTransferProfile(FTP)
•GenericAccessProfile(GAP)
•GenericA/VDistributionProfile(GAVDP)
•HardcopyCableReplacementProfile(HCRP)
•HeadsetProfile(HSP)
•Hands-FreeProfile(HFP)
©CopyrightLenovo2017139
•HumanInterfaceDeviceProfile(HID)
•MessageAccessProfile(MAP)
•ObjectExchangeProtocol(OBEX)
•ObjectPushProfile(OPP)
•PersonalAreaNetworkingProfile(PAN)
•PhoneBookAccessProfile(PBAP)
•ServiceDiscoveryProtocol(SDP)
•SynchronizationProfile(SYNC)
•VideoDistributionProfile(VDP)
•GenericAttributeProfile(GATT)
•ProximityProfile
•FindMeProfile
•ImmediateAlertProfile
•BatteryStatusProfile
Usageenvironmentandyourhealth
Thiscomputercontainsintegratedwirelesscardsthatoperatewithintheguidelinesidentifiedbyradio
frequency(RF)safetystandardsandrecommendations;therefore,Lenovobelievesthisproductissafefor
usebyconsumers.Thesestandardsandrecommendationsreflecttheconsensusoftheworldwidescientific
community,andresultfromdeliberationsofpanelsandcommitteesofscientists,whocontinuallyreviewand
interprettheextensiveresearchliterature.
Insomesituationsorenvironments,theuseofwirelessdevicesmightberestrictedbytheproprietorofa
buildingorresponsiblerepresentativesofanorganization.Forexample,thesesituationsandareasmight
includethefollowing:
•Onboardofairplanes,inhospitalsornearpetrolstations,blastingareas(withelectro-explosivedevices),
medicalimplantsorbody-wornelectronicmedicaldevices,suchaspacemakers.
•Inanyotherenvironmentwheretheriskofinterferencetootherdevicesorservicesisperceivedor
identifiedasharmful.
Ifyouareuncertainofthepolicythatappliestotheuseofwirelessdevicesinaspecificarea(suchasan
airportorhospital),youareencouragedtoaskforauthorizationtouseawirelessdevicepriortoturning
onthecomputer.
LocatingtheUltraConnectwirelessantennas
ThinkPadnotebookcomputersfeatureanintegratedUltraConnect™wirelessantennasystembuiltintothe
displayforoptimalreception,enablingwirelesscommunicationwhereveryouare.
140T470UserGuide
Thefollowingillustrationshowswheretheantennasarelocatedinyourcomputer.
1Wireless-LANantenna(auxiliary)
2Wireless-WANantenna(auxiliary,availableonsomemodels)
3WiGigantenna(availableonsomemodels)
4Wireless-WANantenna(main,availableonsomemodels)
5Wireless-LANantenna(main)
Wireless-radiocomplianceinformation
Computermodelsequippedwithwirelesscommunicationscomplywiththeradiofrequencyandsafety
standardsofanycountryorregioninwhichithasbeenapprovedforwirelessuse.
Brazilwireless-radiocomplianceinformation
Esteequipamentooperaemcarátersecundário,istoé,nãotemdireitoaproteçãocontrainterferência
prejudicial,mesmodeestaçõesdomesmotipo,enãopodecausarinterferênciaasistemasoperandoem
caráterprimário.
Thisequipmentisasecondarytypedevice,thatis,itisnotprotectedagainstharmfulinterference,even
iftheinterferenceiscausedbyadeviceofthesametype,anditalsocannotcauseanyinterferenceto
primarytypedevices.
Mexicowireless-radiocomplianceinformation
Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe
aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.
Locatingwirelessregulatorynotices
Formoreinformationaboutthewirelessregulatorynotices,refertotheRegulatoryNoticeshippedwithyour
computer.
IfyourcomputerisshippedwithouttheRegulatoryNotice,youcanfinditontheWebsiteat:
http://www.lenovo.com/support
AppendixB.Regulatoryinformation141
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport
ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed
countriesintheEARE1countrylist.
Electronicemissionnotices
FederalCommunicationsCommissionDeclarationofConformity
ThefollowinginformationreferstoThinkPadT470,machinetypes:20HD,20HE,20JM,and20JN.
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor
recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment.
Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
EuropeanUnion-CompliancetotheElectromagneticCompatibility
(EMC)DirectiveorRadioEquipmentDirective
Modelswithoutaradiodevice:ThisproductisinconformitywiththeprotectionrequirementsofEU
CouncilDirective2004/108/EC(until19April,2016)andCouncilDirective2014/30/EU(from20April,2016)
ontheapproximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.
142T470UserGuide
Modelswitharadiodevice:Thisproductisinconformitywithalltherequirementsandessentialnorms
thatapplytoEUCouncilR&TTEDirective1999/5/EContheapproximationofthelawsoftheMember
Statesrelatingtoradioequipment.
Lenovocannotacceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfrom
anon-recommendedmodificationoftheproduct,includingtheinstallationofoptioncardsfromother
manufacturers.ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBequipment
accordingtoEuropeanStandardsharmonizedintheDirectivesincompliance.ThelimitsforClassB
equipmentwerederivedfortypicalresidentialenvironmentstoprovidereasonableprotectionagainst
interferencewithlicensedcommunicationdevices.
Lenovo,Einsteinova21,85101Bratislava,Slovakia
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2014/30/EU(früher2004/108/EC)zur
AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten
undhältdieGrenzwertederKlasseBderNormgemäßRichtlinie.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu
betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.
LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne
EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“
EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder
EMVEU-Richtlinie2014/30/EU(früher2004/108/EWG)inderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische
VerträglichkeitvonGeräten),bzw.derEMVEURichtlinie2014/30/EU(früher2004/108/EC),für
GerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Meitnerstr.9,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.
AppendixB.Regulatoryinformation143
KoreaClassBcompliancestatement
JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepower
mainswithratedcurrentlessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac
powercordforotherdevices.
LenovoproductserviceinformationforTaiwan
Eurasiancompliancemark
Brazilaudionotice
Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.
144T470UserGuide
AppendixC.WEEEandrecyclingstatements
ThischapterprovidesenvironmentalinformationaboutLenovoproducts.
Generalrecyclinginformation
Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipment
whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin
recyclingtheirITproducts.ForinformationaboutrecyclingLenovoproducts,goto:
http://www.lenovo.com/recycling
Thelatestenvironmentalinformationaboutourproductsisavailableat:
http://www.lenovo.com/ecodeclaration
ImportantWEEEinformation
TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for
example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules).Appliancesare
labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).
Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable
withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe
thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendoflife
EEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,recycle,
andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentandhumanhealth
duetothepresenceofhazardoussubstances.Lenovoelectricalandelectronicequipment(EEE)maycontain
partsandcomponents,whichatend-of-lifemightqualifyashazardouswaste.
EEEandwasteelectricalandelectronicequipment(WEEE)canbedeliveredfreeofchargetotheplaceof
saleoranydistributorthatsellselectricalandelectronicequipmentofthesamenatureandfunctionas
theusedEEEorWEEE.
ForadditionalWEEEinformation,goto:
http://www.lenovo.com/recycling
WEEEinformationforHungary
Lenovo,asaproducer,bearsthecostincurredinconnectionwiththefulfillmentofLenovo’sobligations
underHungaryLawNo.197/2014(VIII.1.)subsections(1)-(5)ofsection12.
©CopyrightLenovo2017145
Japanrecyclingstatements
CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty
ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof
Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed
ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollectingand
RecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.Fordetails,
visittheLenovoWebsiteat:
http://www.lenovo.com/recycling/japan
PursuanttotheLawforPromotionofEffectiveUtilizationofResources,thecollectingandrecyclingof
home-usedcomputersandmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceis
providedfreeofchargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,goto:
http://www.lenovo.com/recycling/japan
DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother
environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit
boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer
clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha
newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused
lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal
operator,andfollowtheirinstructions.
Disposalofalithiumbatterymustcomplywithlocalordinancesandregulations.
DisposingofadisusedbatteryfromLenovonotebookcomputers
YourLenovonotebookcomputerhasalithiumionbatteryoranickelmetalhydridebattery.Ifyouare
acompanyemployeewhousesaLenovonotebookcomputerandneedtodisposeofabattery,contact
theproperpersoninLenovosales,service,ormarketing,andfollowthatperson'sinstructions.Youalso
canrefertotheinstructionsat:
https://www.lenovo.com/jp/ja/environment/recycle/battery/
IfyouuseaLenovonotebookcomputerathomeandneedtodisposeofabattery,youmustcomplywith
localordinancesandregulations.Youalsocanrefertotheinstructionsat:
https://www.lenovo.com/jp/ja/environment/recycle/battery/
RecyclinginformationforBrazil
DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
146T470UserGuide
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de
acordocomalegislaçãolocal.
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.
BatteryrecyclinginformationfortheEuropeanUnion
Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC
concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe
frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe
EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown
away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate
thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso
includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor
cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted
municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and
treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential
effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof
hazardoussubstances.
Beforeplacingelectricalandelectronicequipment(EEE)inthewastecollectionstreamorinwastecollection
facilities,theenduserofequipmentcontainingbatteriesand/oraccumulatorsmustremovethosebatteries
andaccumulatorsforseparatecollection.
DisposingoflithiumbatteriesandbatterypacksfromLenovoproducts
Acoin-celltypelithiumbatterymightbeinstalledinsideyourLenovoproduct.Youcanfinddetailsaboutthe
batteryintheproductdocumentation.Ifthebatteryneedstobereplaced,contactyourplaceofpurchaseor
contactLenovoforservice.Ifyouneedtodisposeofalithiumbattery,insulateitwithvinyltape,contact
yourplaceofpurchaseorawaste-disposaloperator,andfollowtheirinstructions.
DisposingofbatterypacksfromLenovoproducts
YourLenovodevicemightcontainalithium-ionbatterypackoranickelmetalhydridebatterypack.Youcan
finddetailsonthebatterypackintheproductdocumentation.Ifyouneedtodisposeofabatterypack,
insulateitwithvinyltape,contactLenovosales,service,oryourplaceofpurchase,orawaste-disposal
AppendixC.WEEEandrecyclingstatements147
operator,andfollowtheirinstructions.Youalsocanrefertotheinstructionsprovidedintheuserguide
foryourproduct.
Forpropercollectionandtreatment,goto:
http://www.lenovo.com/lenovo/environment
BatteryrecyclinginformationforTaiwan
BatteryrecyclinginformationfortheUnitedStatesandCanada
RecyclinginformationforChina
148T470UserGuide
AppendixD.RestrictionofHazardousSubstances(RoHS)
Directive
ThelatestenvironmentalinformationaboutLenovoproductsisavailableat:
http://www.lenovo.com/ecodeclaration
EuropeanUnionRoHS
ThisLenovoproduct,withincludedparts(cables,cords,andsoon)meetstherequirementsofDirective
2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic
equipment("RoHSrecast"or"RoHS2").
FormoreinformationaboutLenovoworldwidecomplianceonRoHS,goto:
https://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf
TurkishRoHS
TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse
ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).
UkraineRoHS
IndiaRoHS
RoHScompliantasperE-Waste(Management&Handling)Rules.
©CopyrightLenovo2017149
ChinaRoHS
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AppendixE.ENERGYSTARmodelinformation
ENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department
ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefficientproductsand
practices.
LenovoisproudtoofferourcustomersproductswiththeENERGYSTARqualifieddesignation.Youmight
findanENERGYSTARmarkaffixedonthecomputerordisplayedonthepowersettingsinterface.Lenovo
computersofthefollowingmachinetypes,ifcarryanENERGYSTARmark,havebeendesignedandtested
toconformtotheENERGYSTARprogramrequirementsforcomputers.
20HD,20HE,20JM,and20JN
ByusingENERGYSTARqualifiedproductsandtakingadvantageofthepower-managementfeatures
ofthecomputer,youcanhelpreducetheconsumptionofelectricity.Reducedelectricalconsumption
cancontributetopotentialfinancialsavings,acleanerenvironment,andthereductionofgreenhousegas
emissions.
FormoreinformationaboutENERGYSTAR,goto:
https://www.energystar.gov
Lenovoencouragesyoutomakeefficientuseofenergyanintegralpartofyourday-to-dayoperations.To
helpinthisendeavor,Lenovohaspresetthefollowingpower-managementfeaturestotakeeffectwhenthe
computerhasbeeninactiveforaspecifiedlengthoftime:
Powerplan:Default(whenpluggedintoacpower)
•Turnoffthedisplay:After10minutes
•Putthecomputertosleep:After30minutes
Toawakenthecomputerfromsleepmode,presstheFnkeyonyourkeyboard.Formoreinformationabout
thesesettings,seetheWindowshelpinformationonthecomputer.
TheWakeonLANfunctionisenabledwhenyourLenovocomputerisshippedfromthefactory,andthe
settingremainsvalidevenwhenthecomputerisinsleepmode.IfyoudonotneedtohaveWakeonLAN
enabledwhilethecomputerisinsleepmode,youcanreducethepowerconsumptionandprolongthetime
insleepmode,bydisablingthesettingofWakeonLANforsleepmode.
TodisablethesettingofWakeonLANforsleepmode,dothefollowing:
1.GotoControlPanelandclickHardwareandSound➙DeviceManager.
2.IntheDeviceManagerwindow,expandNetworkadapters.
3.Right-clickyournetworkadapterdevice,andclickProperties.
4.ClickthePowerManagementtab.
©CopyrightLenovo2017153
5.CleartheAllowthisdevicetowakethecomputercheckbox.
6.ClickOK.
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AppendixF.Notices
Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.
Lenovomayhavepatentsorpendingpatentprogramscoveringsubjectmatterdescribedinthisdocument.
Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansendlicense
inquiries,inwriting,to:
Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing
LENOVOPROVIDESTHISPUBLICATION"ASIS"WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.
Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheapplication(s)describedinthis
publicationatanytimewithoutnotice.
Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport
applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis
documentdoesnotaffectorchangeLenovoproductspecificationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo
orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecificenvironmentsandis
presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.
Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout
incurringanyobligationtoyou.
Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin
anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof
thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.
Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult
obtainedinotheroperatingenvironmentsmayvarysignificantly.Somemeasurementsmayhavebeen
madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame
ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough
extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir
specificenvironment.
©CopyrightLenovo2017155
ThisdocumentiscopyrightedbyLenovoandisnotcoveredbyanyopensourcelicense,includingany
Linuxagreement(s)whichmayaccompanysoftwareincludedwiththisproduct.Lenovomayupdatethis
documentatanytimewithoutnotice.
Toobtainthemostup-to-datedocumentationforyourcomputer,goto:
http://www.lenovo.com/support
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AppendixG.Trademarks
ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:
AccessConnections
ActiveProtectionSystem
Lenovo
Lenovologo
ThinkPad
ThinkPadlogo
TrackPoint
UltraConnect
Intel,IntelSpeedStep,Optane,andThunderboltaretrademarksofIntelCorporationoritssubsidiariesinthe
U.S.and/orothercountries.
Microsoft,Windows,Direct3D,BitLocker,andCortanaaretrademarksoftheMicrosoftgroupofcompanies.
DisplayPortisatrademarkoftheVideoElectronicsStandardsAssociation.
UbuntuisaregisteredtrademarkofCanonicalLtd.
ThetermsHDMIandHDMIHigh-DefinitionMultimediaInterfacearetrademarksorregisteredtrademarksof
HDMILicensingLLCintheUnitedStatesandothercountries.
WiGig,Wi-FiAlliance,andMiracastareregisteredtrademarksofWi-FiAlliance.
NVIDIAisaregisteredtrademarkofNVIDIACorporation.
Othercompany,product,andservicenamesmaybetrademarksorservicemarksofothers.
©CopyrightLenovo2017157
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