Table of Contents
- Important safety information
- Read this first
- Important information about using your computer
- Conditions that require immediate action
- Service and upgrades
- Power cords and power adapters
- Extension cords and related devices
- Plugs and outlets
- Power supply statement
- External devices
- General battery notice
- Notice for built-in rechargeable battery
- Notice for non-rechargeable coin-cell battery
- Heat and product ventilation
- Electrical current safety information
- Liquid crystal display (LCD) notice
- Using headphones or earphones
- Plastic bag notice
- Glass parts notice
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Registering your computer
- Frequently asked questions
- Getting help about the Windows operating system
- Using the multi-touch screen
- Using the special keys
- Using the ThinkPad pointing device
- Power management
- Cabled Ethernet connections
- Wireless connections
- Using audio features
- Using the camera
- Using a media card or a smart card
- Using an external display
- Traveling with your computer
- Chapter 3. Enhancing your computer
- Chapter 4. Accessibility, ergonomic, and maintenance information
- Chapter 5. Security
- Chapter 6. Advanced configuration
- Chapter 7. Troubleshooting computer problems
- General tips for preventing problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Beep errors
- Memory module problems
- Ethernet problems
- Wireless-LAN problem
- Wireless-WAN problem
- Bluetooth problem
- ThinkPad pointing device problems
- Keyboard problems
- Computer screen problems
- External monitor problems
- Audio problems
- Fingerprint reader problems
- Battery problems
- ac power adapter problem
- Power problems
- Power button problem
- Boot problems
- Sleep and hibernation problems
- Hard disk drive problems
- Solid-state drive problem
- Software problem
- USB problem
- Docking station problem
- Chapter 8. Recovery information
- Chapter 9. Replacing devices
- Static electricity prevention
- Disabling the built-in battery
- Replacing the micro SIM card
- Replacing the base cover assembly
- Replacing the dc-in cable and dc-in bracket
- Replacing the USB subcard assembly
- Replacing the M.2 solid-state drive
- Replacing the memory module
- Replacing the wireless-WAN card
- Replacing the keyboard
- Chapter 10. Getting support
- Appendix A. Supplemental information about the Ubuntu operating system
- Appendix B. Regulatory information
- Certification-related information
- Wireless-related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union conformity
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Japan notice for ac power cord
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil audio notice
- Appendix C. WEEE and recycling statements
- Appendix D. Restriction of Hazardous Substances (RoHS) Directive
- Appendix E. ENERGY STAR model information
- Appendix F. Notices
- Appendix G. Trademarks
Lenovo T470s User Manual
Displayed below is the user manual for T470s by Lenovo which is a product in the Notebooks category. This manual has pages.
Related Manuals
T470sUserGuide
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:
•Safety,Warranty,andSetupGuide
•“Importantsafetyinformation”onpagev
ThelatestSafety,Warranty,andSetupGuideandtheRegulatoryNoticeareavailableontheLenovoSupport
Websiteat:
http://www.lenovo.com/support
SecondEdition(March2017)
©CopyrightLenovo2017.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.
Contents
Importantsafetyinformation......v
Readthisfirst................v
Importantinformationaboutusingyourcomputer..v
Conditionsthatrequireimmediateaction....vii
Serviceandupgrades............vii
Powercordsandpoweradapters.......viii
Extensioncordsandrelateddevices.......ix
Plugsandoutlets...............ix
Powersupplystatement............ix
Externaldevices...............x
Generalbatterynotice.............x
Noticeforbuilt-inrechargeablebattery......xi
Noticefornon-rechargeablecoin-cellbattery...xi
Heatandproductventilation..........xi
Electricalcurrentsafetyinformation......xii
Liquidcrystaldisplay(LCD)notice.......xiii
Usingheadphonesorearphones.......xiii
Plasticbagnotice.............xiv
Glasspartsnotice.............xiv
Chapter1.Productoverview......1
Computercontrols,connectors,andindicators...1
Frontview................1
Left-sideview..............2
Right-sideview..............3
Bottomview...............5
Statusindicators.............6
Importantproductinformationlabels.......7
Machinetypeandmodellabel........7
FCCIDandICCertificationnumber.....8
LabelsfortheWindowsoperatingsystems...9
Computerfeatures.............10
Computerspecifications...........11
Operatingenvironment...........11
Lenovoprograms.............12
AccessingLenovoprograms.......12
AnintroductiontoLenovoprograms....12
Chapter2.Usingyourcomputer...15
Registeringyourcomputer..........15
Frequentlyaskedquestions.........15
GettinghelpabouttheWindowsoperating
system..................16
Usingthemulti-touchscreen.........16
Usingthespecialkeys...........19
UsingtheThinkPadpointingdevice......20
ThinkPadpointingdeviceoverview.....21
UsingtheTrackPointpointingdevice....21
Usingthetrackpad...........22
Usingthetrackpadtouchgestures.....23
CustomizingtheThinkPadpointingdevice..24
Replacingthecaponthepointingstick...24
Powermanagement............25
Usingtheacpoweradapter........25
Usingthebattery............25
Managingthebatterypower.......27
Power-savingmodes..........27
CabledEthernetconnections.........28
Wirelessconnections............28
Usingthewireless-LANconnection.....28
Usingthewireless-WANconnection....29
UsingtheBluetoothconnection......29
UsingtheNFCdevices.........30
UsingtheAirplanemode.........32
Usingaudiofeatures............32
Usingthecamera.............33
Usingamediacardorasmartcard......33
Usinganexternaldisplay..........35
Travelingwithyourcomputer.........36
Chapter3.Enhancingyour
computer...............39
FindingThinkPadoptions..........39
ThinkPadBasicDock,ThinkPadProDock,and
ThinkPadUltraDock............39
Controls,connectors,andindicators....39
Attachingadockingstationtoyour
computer...............44
Detachingadockingstationfromyour
computer...............44
Guidelinesonconnectingmultipleexternal
displaystothedockingstation......45
ThinkPadWiGigDock............46
ThinkPadWiGigDockoverview......47
SettinguptheThinkPadWiGigDock....48
UsingtheThinkPadWiGigDock......50
Chapter4.Accessibility,ergonomic,
andmaintenanceinformation....53
Accessibilityinformation...........53
Ergonomicinformation...........55
Cleaningandmaintenance..........56
Chapter5.Security..........59
Usingpasswords..............59
©CopyrightLenovo2017i
Passwordsintroduction.........59
Setting,changing,orremovingapassword.60
Harddisksecurity.............60
Settingthesecuritychip...........61
Usingthefingerprintreader..........62
Deletingdatafromyourstoragedrive......64
Usingfirewalls...............65
Protectingdataagainstviruses........65
Chapter6.Advancedconfiguration..67
Installinganewoperatingsystem.......67
InstallingtheWindows7operatingsystem..67
InstallingtheWindows10operatingsystem.68
Installingdevicedrivers...........69
UsingtheThinkPadSetupprogram......70
ConfiguringThinkPadSetup.......70
Changingthestartupsequence......71
UpdatingtheUEFIBIOS.........71
BIOSmenu..............71
Usingsystemmanagement..........83
Chapter7.Troubleshootingcomputer
problems...............85
Generaltipsforpreventingproblems......85
Diagnosingproblems............85
Troubleshooting..............86
Computerstopsresponding.......86
Spillsonthekeyboard..........87
Errormessages............87
Beeperrors..............89
Memorymoduleproblems........90
Ethernetproblems...........90
Wireless-LANproblem..........91
Wireless-WANproblem.........92
Bluetoothproblem...........92
ThinkPadpointingdeviceproblems.....92
Keyboardproblems...........93
Computerscreenproblems........93
Externalmonitorproblems........95
Audioproblems............97
Fingerprintreaderproblems........98
Batteryproblems............98
acpoweradapterproblem........99
Powerproblems............99
Powerbuttonproblem..........100
Bootproblems.............100
Sleepandhibernationproblems......100
Harddiskdriveproblems.........101
Solid-statedriveproblem.........101
Softwareproblem............101
USBproblem.............102
Dockingstationproblem.........102
Chapter8.Recoveryinformation..103
RecoveryinformationfortheWindows7operating
system..................103
Creatingandusingrecoverymedia.....103
Reinstallingpreinstalledprogramsanddevice
drivers................104
RecoveryinformationfortheWindows10operating
system..................105
Resettingyourcomputer.........105
Usingadvancedstartupoptions......105
RecoveringyouroperatingsystemifWindows
10failstostart.............105
CreatingandusingarecoveryUSBdrive..105
Chapter9.Replacingdevices....107
Staticelectricityprevention..........107
Disablingthebuilt-inbattery.........107
ReplacingthemicroSIMcard.........108
Replacingthebasecoverassembly......108
Replacingthedc-incableanddc-inbracket...110
ReplacingtheUSBsubcardassembly.....112
ReplacingtheM.2solid-statedrive......113
Replacingthememorymodule........115
Replacingthewireless-WANcard.......116
Replacingthekeyboard...........118
Chapter10.Gettingsupport....125
BeforeyoucontactLenovo..........125
Gettinghelpandservice...........125
LenovoSupportWebsite.........126
CallingLenovo.............126
Purchasingadditionalservices........127
AppendixA.Supplemental
informationabouttheUbuntu
operatingsystem..........129
AppendixB.Regulatory
information.............131
Certification-relatedinformation........131
Wireless-relatedinformation.........131
Wirelessinteroperability.........131
Usageenvironmentandyourhealth....132
LocatingtheUltraConnectwireless
antennas...............132
Wireless-radiocomplianceinformation...133
Locatingwirelessregulatorynotices....134
Exportclassificationnotice..........134
Electronicemissionnotices..........134
iiT470sUserGuide
FederalCommunicationsCommission
DeclarationofConformity........134
IndustryCanadaClassBemissioncompliance
statement...............134
EuropeanUnionconformity........135
GermanClassBcompliancestatement...135
KoreaClassBcompliancestatement....136
JapanVCCIClassBcompliancestatement..136
Japancompliancestatementforproducts
whichconnecttothepowermainswith
ratedcurrentlessthanorequalto20Aper
phase................136
Japannoticeforacpowercord......136
Lenovoproductserviceinformationfor
Taiwan................136
Eurasiancompliancemark..........136
Brazilaudionotice.............136
AppendixC.WEEEandrecycling
statements.............137
Generalrecyclinginformation.........137
ImportantWEEEinformation.........137
Japanrecyclingstatements.........138
RecyclinginformationforBrazil........138
BatteryrecyclinginformationfortheEuropean
Union..................139
BatteryrecyclinginformationforTaiwan.....140
BatteryrecyclinginformationfortheUnitedStates
andCanada................140
RecyclinginformationforChina........140
AppendixD.RestrictionofHazardous
Substances(RoHS)Directive....141
AppendixE.ENERGYSTARmodel
information.............145
AppendixF.Notices.........147
AppendixG.Trademarks......149
©CopyrightLenovo2017iii
ivT470sUserGuide
Importantsafetyinformation
Note:Readtheimportantsafetyinformationfirst.
Readthisfirst
Thisinformationcanhelpyousafelyuseyournotebookcomputer.Followandretainallinformationincluded
withyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement
ortheLimitedWarranty.Formoreinformation,see"WarrantyInformation"intheSafety,Warranty,andSetup
Guidethatcomeswithyourcomputer.
Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal
computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential
safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.Toreducethese
risks,followtheinstructionsincludedwithyourproduct,observeallwarningsontheproductandinthe
operatinginstructions,andreviewtheinformationincludedinthisdocumentcarefully.Bycarefullyfollowing
theinformationcontainedinthisdocumentandprovidedwithyourproduct,youcanhelpprotectyourself
fromhazardsandcreateasafercomputerworkenvironment.
Note:Thisinformationincludesreferencestopoweradaptersandbatteries.Inadditiontonotebook
computers,someproducts(suchasspeakersandmonitors)shipwithexternalpoweradapters.Ifyouhave
suchaproduct,thisinformationappliestoyourproduct.Inaddition,computerproductscontainacoin-sized
internalbatterythatprovidespowertothesystemclockevenwhenthecomputerisunplugged,sothe
batterysafetyinformationappliestoallcomputerproducts.
Importantinformationaboutusingyourcomputer
Ensurethatyoufollowtheimportanttipsgivenheretogetthemostuseandenjoymentoutofyourcomputer.
Failuretodosomightleadtodiscomfortorinjury,orcausethecomputertofail.
Protectyourselffromtheheatthatyourcomputergenerates.
Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm
rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach
dependsontheamountofsystemactivityandthelevelofchargeinthebattery.
Extendedcontactwithyourbody,eventhroughclothing,couldcause
discomfortorevenaskinburn.
•Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin
contactwithahotsectionofthecomputerforanyextendedtime.
•Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom
thepalmrest.
Protectyourselffromtheheatgeneratedbytheacpoweradapter.
Whentheacpoweradapterisconnectedtoanelectricaloutletandyour
computer,itgeneratesheat.
Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin
burn.
•Donotplacetheacpoweradapterincontactwithanypartofyourbody
whileitisinuse.
•Neveruseittowarmyourbody.
©CopyrightLenovo2017v
Preventyourcomputerfromgettingwet.
Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour
computer.
Protectthecablesfrombeingdamaged.
Applyingstrongforcetocablesmaydamageorbreakthem.
Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a
keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked
on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway
subjecttotreatmentthatcouldinterferewiththeoperationofyourcomputer.
Protectyourcomputeranddatawhenmovingit.
Beforemovingacomputerequippedwithaharddiskdrive,dooneofthe
following:
•Turnitoff.
•Putitinsleepmode.
•Putitinhibernationmode.
Thishelpstopreventdamagetothecomputer,andpossiblelossofdata.
Handleyourcomputergently.
Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson
yourcomputer,display,orexternaldevices.
Carryyourcomputercarefully.
•Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.
•Donotpackyourcomputerinatightlypackedsuitcaseorbag.
•Beforeputtingyourcomputerinacarryingcase,makesurethatitisoff,insleep
mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit
isturnedon.
viT470sUserGuide
Conditionsthatrequireimmediateaction
Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough
thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repairedby
anauthorizedservicer.
Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare
occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou
mighthearsoundslikepopping,cracking,orhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,theymightindicate
apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself.
ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone
numbers,seethefollowingWebsite:
http://www.lenovo.com/support/phone
Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger.
Ifyouhaveanyquestionabouttheconditionofacomponent,donotusetheproduct.Contact
theCustomerSupportCenterortheproductmanufacturerforinstructionsonhowtoinspectthe
productandhaveitrepaired,ifnecessary.
Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafety
concernswithyourproduct,stopusingtheproductandunplugitfromthepowersourceand
telecommunicationlinesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.
•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare
cracked,broken,ordamaged.
•Signsofoverheating,smoke,sparks,orfire.
•Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign
substancesonthebattery.
•Acracking,hissing,orpoppingsound,orstrongodorthatcomesfromtheproduct.
•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercord,or
poweradapter.
•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.
•Theproducthasbeendroppedordamagedinanyway.
•Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.
Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufactured
fororbyLenovo®,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurther
instructions,oruntilyougetasuitablereplacement.
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
©CopyrightLenovo2017vii
surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhave
anyquestionsorconcerns,contacttheCustomerSupportCenter.
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
Powercordsandpoweradapters
DANGER
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F,3G,0.75mm2,or
better.Forothercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin
waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord
orpoweradapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.
Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed
bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector
terminalsonapoweradapter,whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof
overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
viiiT470sUserGuide
Topreventpossibleoverheating,donotcoverthepoweradapterwithclothingorotherobjects
whenthepoweradapterispluggedintoanelectricaloutlet.
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
Plugsandoutlets
DANGER
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe
damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain
areplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts
ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagrounded
electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto
anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan
approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never
overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch
circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads
andbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose
totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare
installing.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Powersupplystatement
DANGER
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
©CopyrightLenovo2017ix
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
Externaldevices
CAUTION:
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and
1394cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoid
possibledamagetoattacheddevices,waitatleastfivesecondsafterthecomputerisshutdownto
disconnectexternaldevices.
Generalbatterynotice
DANGER
BatteriessuppliedbyLenovoforusewithyourproducthavebeentestedforcompatibilityand
shouldonlybereplacedwithapprovedparts.AbatteryotherthantheonespecifiedbyLenovo,ora
disassembledormodifiedbatteryisnotcoveredbythewarranty.
Batteryabuseormishandlingcancauseoverheat,liquidleakage,oranexplosion.Toavoidpossible
injury,dothefollowing:
•Donotopen,dissemble,orserviceanybattery.
•Donotcrushorpuncturethebattery.
•Donotshort-circuitthebattery,orexposeittowaterorotherliquids.
•Keepthebatteryawayfromchildren.
•Keepthebatteryawayfromfire.
Stopusingthebatteryifitisdamaged,orifyounoticeanydischargeorthebuildupofforeign
materialsonthebatteryleads.
Storetherechargeablebatteriesorproductscontainingtherechargeablebatteriesatroom
temperature,chargedtoapproximately30to50%ofcapacity.Werecommendthatthebatteriesbe
chargedaboutonceperyeartopreventoverdischarge.
Donotputthebatteryintrashthatisdisposedofinlandfills.Whendisposingofthebattery,comply
withlocalordinancesorregulations.
xT470sUserGuide
Noticeforbuilt-inrechargeablebattery
DANGER
Donotattempttoremoveorreplacethebuilt-inrechargeablebattery.Replacementofthebattery
mustbedonebyaLenovo-authorizedrepairfacilityortechnician.
Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.
TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal
lawsandregulations.
Noticefornon-rechargeablecoin-cellbattery
DANGER
Donotattempttoreplacethenon-rechargeablecoin-cellbattery.Replacementofthebatterymust
bedonebyaLenovo-authorizedrepairfacilityortechnician.
TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal
lawsandregulations.
ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.
CaliforniaPerchlorateInformation:
Productscontainingmanganesedioxidelithiumcoin-cellbatteriesmaycontainperchlorate.
PerchlorateMaterial-specialhandlingmayapply,See
http://www.dtsc.ca.gov/hazardouswaste/perchlorate
Heatandproductventilation
DANGER
Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen
batteriesarecharging.Notebookcomputerscangenerateasignificantamountofheatduetotheir
compactsize.Alwaysfollowthesebasicprecautions:
•Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome
otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour
bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou
usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime.
Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson
theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody,
eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks
fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse
thekeyboardforanyextendedlengthoftime.
•Donotoperateyourcomputerorchargethebatterynearflammablematerialsorinexplosive
environments.
©CopyrightLenovo2017xi
•Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and
reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton
abed,sofa,carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
•Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates
heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe
acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing,
maycauseaskinburn.
Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe
requiredforcomputersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
Electricalcurrentsafetyinformation
DANGER
Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.
Toavoidashockhazard:
•Donotuseyourcomputerduringalightningstorm.
•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
•Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
•Disconnecttheattachedpowercords,battery,andallthecablesbeforeyouopenthedevice
covers,unlessinstructedotherwiseintheinstallationandconfigurationprocedures.
•Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse
thecomputerwheninternalpartsandcircuitsareexposed.
DANGER
Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving,
oropeningcoversonthisproductorattacheddevices.
Toconnect:
1.TurneverythingOFF.
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
Todisconnect:
1.TurneverythingOFF.
2.First,removepowercordsfromoutlets.
3.Removesignalcablesfromconnectors.
xiiT470sUserGuide
4.Attachpowercordstooutlets.
5.TurndevicesON.
4.Removeallcablesfromdevices.
Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallotherelectrical
cablesconnectedtothecomputer.
Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectricalcables
havebeenconnectedtothecomputer.
DANGER
Duringelectricalstorms,donotperformanyreplacementanddonotconnectthetelephonecable
toordisconnectitfromthetelephoneoutletonthewall.
Liquidcrystaldisplay(LCD)notice
CAUTION:
Theliquidcrystaldisplay(LCD)ismadeofglass,androughhandlingordroppingthecomputercan
causetheLCDtobreak.IftheLCDbreaksandtheinternalfluidgetsintoyoureyesoronyour
hands,immediatelywashtheaffectedareaswithwaterforatleast15minutes;ifanysymptomsare
presentafterwashing,getmedicalcare.
Note:Forproductswithmercury-containingfluorescentlamps(forexample,non-LED),thefluorescentlamp
intheliquidcrystaldisplay(LCD)containsmercury;disposeofaccordingtolocal,state,orfederallaws.
Usingheadphonesorearphones
CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof
theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound
pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.
Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe
outputoftheheadphoneorearphoneconnectorsdonotcomplywithspecificationsofEN50332-2.The
headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspecification
limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV.Tohelpprotectagainst
hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7
limits)forawidebandcharacteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.
IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof
theheadphonesorearphonesandthecomputeralreadycomplieswiththespecificationsofEN50332-1.
Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto
excessivesoundpressurelevels.
©CopyrightLenovo2017xiii
Plasticbagnotice
DANGER
Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger
ofsuffocation.
Glasspartsnotice
CAUTION:
Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped
onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove
it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.
xivT470sUserGuide
Chapter1.Productoverview
Thischapterprovidesbasicinformationtohelpyougetfamiliarwithyourcomputer.
Computercontrols,connectors,andindicators
Thissectionintroduceshardwarefeaturesofthecomputer.
Frontview
1Camera(availableonsomemodels)2Microphones(availableonsomemodels)
3Powerbutton4Fingerprintreader(availableonsomemodels)
5NFCmark(availableonsomemodels)6Trackpad
7TrackPointbuttons8TrackPoint®pointingstick
9Screen(multi-touchscreenavailableonsomemodels)
1Camera(availableonsomemodels)
Thecameraenablesyoutotakepicturesorholdavideoconference.Formoreinformation,see“Using
thecamera”onpage33.
2Microphones(availableonsomemodels)
Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.
3Powerbutton
Youcanpressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.
Toturnoffthecomputer,dothefollowing:
•ForWindows®7:OpentheStartmenuandclickShutdown.
•ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.
©CopyrightLenovo20171
Ifyourcomputerisunresponsive,youcanturnoffthecomputerbypressingandholdingthepowerbuttonfor
fourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstopsresponding”onpage86.
Youalsocandefinewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn
offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton
does,dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickPowerOptions➙Choosewhatthepowerbuttonsdo.
3.Followtheinstructionsonthescreen.
4Fingerprintreader(availableonsomemodels)
Fingerprintauthenticationprovidessimpleandsecureuseraccessbyassociatingyourfingerprintwitha
password.Formoreinformation,see“Usingthefingerprintreader”onpage62.
5NFCmark(availableonsomemodels)
Nearfieldcommunication(NFC)isahigh-frequencyandshort-rangewirelesscommunicationtechnology.
ByusingNFC,youcanestablishradiocommunicationsbetweenyourcomputerandanotherNFC-enabled
deviceoverafewcentimetersorinches.Formoreinformation,see“UsingtheNFCdevices”onpage30.
ThinkPad®pointingdevice
6Trackpad
7TrackPointbuttons
8TrackPointpointingstick
YourcomputerisequippedwiththeLenovo-uniqueThinkPadpointingdevice.Formoreinformation,see
“ThinkPadpointingdeviceoverview”onpage21.
9Screen(multi-touchscreenavailableonsomemodels)
Themulti-touchscreenenablesyoutouseyourcomputerwithsimpletouchgestures.Formoreinformation,
see“Usingthemulti-touchscreen”onpage16.
Left-sideview
1Powerconnector2USB3.0connector
3Fanlouvers4Audioconnector
5Media-cardslot
1Powerconnector
Thepowerconnectorenablesyoutoconnectthecomputertoacpower.
2USB3.0connector
YoucanusetheUSB3.0connectorstoconnectUSB-compatibledevices,suchasaUSBkeyboard,USB
mouse,USBstoragedevice,orUSBprinter.
2T470sUserGuide
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
3Fanlouvers
Thefanlouversandinternalfanenableairtocirculateinthecomputertoensurepropercooling,especially
thecoolingofthemicroprocessor.
Note:Toensureproperairflow,donotplaceanyobstaclesinfrontofthefanlouvers.
4Audioconnector
Youcanconnectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplugtotheaudioconnectorto
listentothesoundfromthecomputer.
Ifyouareusingaheadsetwithafunctionswitch,donotpressthisswitchwhileusingtheheadset.Ifyou
presstheswitch,theheadsetmicrophoneisdisabled,andtheintegratedmicrophonesonthecomputeris
enabledinstead.
Note:Theaudioconnectordoesnotsupportaconventionalmicrophone.Formoreinformation,see“Using
themulti-touchscreen”onpage16.
5Media-cardslot
Youcaninsertamediacardintothemedia-cardslotfordataaccessorstorage.Formoreinformation,see
“Usingamediacardorasmartcard”onpage33.
Right-sideview
1Smart-cardslot(availableonsomemodels)2USB-C™connector(Thunderbolt™3compatible)
3USB3.0connector4HDMI™connector
5AlwaysOnUSB3.0connector6Ethernetconnector
7Micro-SIM-cardtray8Security-lockslot
1Smart-cardslot(availableonsomemodels)
Youcanusesmartcardsforauthentication,datastorage,andapplicationprocessing.Withinlarge
organizations,youmightalsousesmartcardsforstrongsecurityauthenticationofsinglesign-on(SSO).For
moreinformation,see“Usingamediacardorasmartcard”onpage33.
2USB-Cconnector(Thunderbolt3compatible)
TheUSB-CconnectoronyourcomputersupportsboththeUSBType-C™standardandtheThunderbolt
3technology.WithanappropriateUSB-Ccableconnected,youcanusetheconnectortotransferdata,
chargeyourdevice,orconnectyourcomputertoexternaldisplays.
LenovoprovidesvariousUSB-Caccessoriestohelpyouexpandyourcomputerfunctionality.Formore
information,goto:
http://www.lenovo.com/essentials
Notes:
Chapter1.Productoverview3
•Whenthebatterypowerisbelow10%,theUSB-CaccessoriesconnectedtotheUSB-Cconnector
mightnotworkcorrectly.
•Thunderbolt3technologyisnotsupportedontheWindows732-bitoperatingsystem.Afteryouinstall
anotheroperatingsystem,youcanenabletheThunderbolt3technologyinThinkPadSetupbydoing
thefollowing:
1.TurnonthecomputerandpressF1whenthelogoscreenisdisplayed.
2.SelectConfig➙Thunderbolt™3➙Securitylevel.
3.ChangethesettingsfromDisplayPortandUSBtoanyotherselection.
DonotchangethedefaultsettingsontheWindows732-bitoperatingsystem.Otherwisethecomputer
mightnotstart.
3USB3.0connector
YoucanusetheUSB3.0connectorstoconnectUSB-compatibledevices,suchasaUSBkeyboard,USB
mouse,USBstoragedevice,orUSBprinter.
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
4HDMIconnector
TheHigh-DefinitionMultimediaInterface(HDMI)connectorisadigitalaudioandvideointerface.Itenables
youtoconnectyourcomputertoacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer
orahigh-definitiontelevision(HDTV).
5AlwaysOnUSB3.0connector
Bydefault,theAlwaysOnUSB3.0connectorenablesyoutochargeUSB-compatibledevicesinthe
followingsituations:
•Whenyourcomputerisonorinsleepmode
•Whenyourcomputerisofforinhibernationmode,butconnectedtoacpower
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
Tochargethesedeviceswhenthecomputerisofforinhibernationmode,andthecomputerisnotconnected
toacpower,dothefollowing:
•Startthefingerprintprogram.Forinstructionsonhowtostartthefingerprintprogram,see“Accessing
Lenovoprograms”onpage12.
•ForWindows7:StartthePowerManagerprogram.Forinstructionsonhowtostarttheprogram,see
“AccessingLenovoprograms”onpage12.ClicktheGlobalPowerSettingstab,andthenfollowthe
instructionsonthescreentomakeyourpreferredsetting.
•ForWindows10:StarttheLenovoSettingsprogram.Forinstructionsonhowtostarttheprogram,
see“AccessingLenovoprograms”onpage12.ClickPOWER,andthenfollowtheinstructionsonthe
screentomakeyourpreferredsetting.
6Ethernetconnector
TheEthernetconnectorenablesyoutoconnectthecomputertoalocalareanetwork(LAN).
4T470sUserGuide
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
YoucanonlyconnectanEthernetcabletothisconnector.
TheEthernetconnectorhastwonetworkstatusindicators.Whenthegreenindicatorison,thecomputeris
connectedtoaLAN.Whentheyellowindicatorblinks,dataisbeingtransmitted.
Note:Ifthecomputerisconnectedtoadockingstation,usetheEthernetconnectoronthedockingstation
insteadoftheoneonthecomputer.
7Micro-SIM-cardtray
Ifyourcomputersupportsthewirelesswideareanetwork(wirelessWAN)feature,amicroSubscriber
IdentificationModule(SIM)cardmightberequiredtoestablishwirelessWANconnections.Dependingon
thecountryorregionofdelivery,themicroSIMcardmightbealreadyinstalledintheMicro-SIM-cardtray.
Formoreinformation,see“Usingamediacardorasmartcard”onpage33.
8Security-lockslot
Toprotectyourcomputerfromtheft,lockyourcomputertoadesk,table,orotherfixturesthroughasecurity
cablelockthatfitsthissecurity-lockslot.
Note:Youareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity
feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance
ofthelockingdeviceandsecurityfeature.
Bottomview
1Docking-stationconnector2Keyboardlock
3Speakers4Emergency-resethole
1Docking-stationconnector
Youcanconnectthecomputertoasupporteddockingstationtoextendthecomputercapabilities.
2Keyboardlock
Unlockthekeyboardlockbeforeyoureplacethekeyboard.
3Speakers
Yourcomputerisequippedwithapairofstereospeakers.
Chapter1.Productoverview5
4Emergency-resethole
Ifthecomputerstopsrespondingandyoucannotturnitoffbypressingthepowerbutton,removethe
acpoweradapterfirst.Theninsertastraightenedpaperclipintotheemergency-resetholetoresetthe
computer.
Statusindicators
Thistopicprovidesinformationaboutlocatingandidentifyingthevariousstatusindicatorsonyourcomputer.
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustrations.
1Camerastatusindicator
Whenthisindicatorison,thecameraisinuse.
27Systemstatusindicators
TheindicatorintheThinkPadlogoonthecomputerlidandtheindicatorinthepowerbuttonshowthe
systemstatusofyourcomputer.
•Blinksforthreetimes:Thecomputerisinitiallyconnectedtopower.
•On:Thecomputerison(innormalmode).
6T470sUserGuide
•Off:Thecomputerisofforinhibernationmode.
•Blinksquickly:Thecomputerisenteringsleeporhibernationmode.
•Blinksslowly:Thecomputerisinsleepmode.
3CapsLockindicator
Whenthisindicatorison,youcantypeuppercaselettersbydirectlypressingtheletterkeys.
4FnLockindicator
ThisindicatorshowsthestatusofFnLockfunction.Formoreinformation,see“Usingthespecialkeys”
onpage19.
5Speaker-muteindicator
Whenthisindicatorison,thespeakersaremuted.
6Microphone-muteindicator
Whenthisindicatorison,themicrophonesaremuted.
8acpowerstatusindicator
Thisindicatorshowstheacpowerandbatterypowerstatusofthecomputer.
•Green:connectedtoacpower(batterypower80%–100%)
•Yellow:connectedtoacpower(batterypower1%–80%)
•Off:notconnectedtoacpower
Importantproductinformationlabels
Thissectionprovidesinformationtohelpyoulocatethefollowinglabels:
•Machinetypeandmodellabel
•FCCIDandICCertificationlabel
•LabelsfortheWindowsoperatingsystems
Machinetypeandmodellabel
WhenyoucontactLenovoforhelp,themachinetypeandmodelinformationhelpsthetechniciansto
identifyyourcomputerandprovidefasterservice.
Chapter1.Productoverview7
Thefollowingillustrationshowswheretofindthelabelthatcontainsthemachinetypeandmodelinformation
ofyourcomputer.
FCCIDandICCertificationnumber
TheFCCandICCertificationinformationisidentifiedbyalabelonthecomputerasshowninthefollowing
illustration.
Note:Dependingonthemodel,yourcomputermightlookdifferentfromthefollowingillustration.
Thecontentofthislabeldiffersdependingonthewirelessmodulesthatcomewithyourcomputer:
•Forapreinstalledwirelessmodule,thislabelidentifiestheactualFCCIDandICcertificationnumberfor
thewirelessmoduleinstalledbyLenovo.
Note:Donotremoveorreplaceapreinstalledwirelessmodulebyyourself.Forreplacement,youmust
contacttheLenovoservicefirst.Lenovoisnotresponsibleforanydamagecausedbyunauthorized
replacement.
•Forauser-installablewirelessWANmodule,thislabeldirectsyoutoconsultthisuserguidefortheactual
FCCIDandICcertificationnumber.
TheFCCIDandICCertificationnumberlabelisaffixedtothewirelessWANmodule1(availableon
somemodels)installedinthecomputer.
8T470sUserGuide
Note:Fortheuser-installablewirelessmodule,ensurethatyouuseonlyaLenovo-authorizedwireless
moduleforthecomputer.Otherwise,anerrormessagewillbedisplayedandthecomputerwillbeep
whenyouturnonthecomputer.
LabelsfortheWindowsoperatingsystems
Windows7CertificateofAuthenticity:ComputermodelspreinstalledwiththeWindows7operating
systemhaveaCertificateofAuthenticitylabelaffixedtothecomputercoverorinsidethebattery
compartment.TheCertificateofAuthenticityisyourindicationthatthecomputerislicensedforaWindows7
productandispreinstalledwithaWindows7genuineversion.Insomecases,anearlierWindowsversion
mightbepreinstalledunderthetermsoftheWindows7Professionallicensedowngraderights.Printedon
theCertificateofAuthenticityistheWindows7versionforwhichthecomputerislicensedandtheProduct
ID.TheProductIDisimportantwhenyoureinstalltheWindows7operatingsystemfromasourceother
thanaLenovoproductrecoverydiscset.
Windows10GenuineMicrosoft®label:YourcomputermighthaveaGenuineMicrosoftlabelaffixedtoits
coverdependingonthefollowingfactors:
•Yourgeographiclocation
•Datewhenyourcomputerwasmanufactured
•VersionofWindows10thatispreinstalled
Gotohttps://www.microsoft.com/en-us/howtotell/Hardware.aspxforillustrationsofthevarioustypes
ofGenuineMicrosoftlabels.
•InthePeople’sRepublicofChina,theGenuineMicrosoftlabelisrequiredonallcomputermodels
preinstalledwithanyversionofWindows10.
•Inothercountriesandregions,theGenuineMicrosoftlabelisrequiredonlyoncomputermodelslicensed
forWindows10Pro.
TheabsenceofaGenuineMicrosoftlabeldoesnotindicatethatthepreinstalledWindowsversionisnot
genuine.FordetailsonhowtotellwhetheryourpreinstalledWindowsproductisgenuine,refertothe
informationprovidedbyMicrosoftat:
Chapter1.Productoverview9
https://www.microsoft.com/en-us/howtotell/default.aspx
UnlikeWindows7products,therearenoexternal,visualindicatorsoftheProductIDorWindowsversionfor
whichthecomputerislicensed.Instead,theProductIDisrecordedinthecomputerfirmware.Whenever
aWindows10productisinstalled,theinstallationprogramchecksthecomputerfirmwareforavalid,
matchingProductIDtocompletetheactivation.
Insomecases,anearlierWindowsversionmightbepreinstalledunderthetermsoftheWindows10Pro
licensedowngraderights.
Computerfeatures
Thecomputerfeaturesintroducedinthistopiccovervariousmodels.Somecomputerfeaturesmight
beavailableonlyonspecificmodels.
Computercolor
•Blackorsilver
Microprocessor
Toviewthemicroprocessorinformationofyourcomputer,dothefollowing:
•ForWindows7:OpentheStartmenu,right-clickComputer,andthenclickProperties.
•ForWindows10:Right-clicktheStartbuttonandthenselectSystem.
Memory
•Doubledatarate4(DDR4)synchronousdynamic(SD)randomaccessmemory(RAM)
Storagedevice
•M.2solid-statedrive
Display
•Brightnesscontrol
•ColordisplaywithIn-PlaneSwitching(IPS)technology
•Displaysize:355.6mm(14inches)
•Displayresolution:1920x1080pixelsor2560x1440pixels
•Multi-touchtechnology(availableonsomemodels)
Keyboard
•Six-rowkeyboard(backlightfunctionavailableonsomemodels)
•Functionkeys
•ThinkPadpointingdevice(includingtheTrackPointpointingdeviceandtrackpad)
Connectorsandslots
•acpowerconnector
•Audioconnector
•Docking-stationconnector
•ThreeUSB3.0connectors(includingoneAlwaysOnUSB3.0connector)
•HDMIconnector
•Media-cardslot
10T470sUserGuide
•Micro-SIM-cardtray
•Ethernetconnector
•Smart-cardslot(availableonsomemodels)
•USB-Cconnector(Thunderbolt3compatible)
Securityfeatures
•Fingerprintreader(availableonsomemodels)
•Security-lockslot
•TrustedPlatformModule(TPM)
Wirelessfeatures
•Bluetooth
•NFC(availableonsomemodels)
•WirelessLAN
•Wirelesswideareanetwork(WAN)(availableonsomemodels)
•GlobalPositioningSystem(GPS)satellitereceiver(availableonmodelswithwirelessWAN)
•WirelessGigabitAlliance(WiGig®)(availableonsomemodels)
Others
•Camera(availableonsomemodels)
•Microphones(availableonsomemodels)
Computerspecifications
Size
•Width:331mm(13inches)
•Depth:226.8mm(8.9inches)
•Thickness:16.9mm(0.67inches)to18.8mm(0.74inches)
Maximumheatoutput(dependingonthemodel)
•45W(154Btu/hr)
•65W(222Btu/hr)
Powersource(acpoweradapter)
•Sine-waveinputat50Hzto60Hz
•Inputratingoftheacpoweradapter:100Vto240Vac,50Hzto60Hz
Operatingenvironment
Maximumaltitude(withoutpressurization)
•3048m(10000ft)
Temperature
•Ataltitudesupto2438m(8000ft)
Chapter1.Productoverview11
–Operating:5°Cto35°C(41°Fto95°F)
–Storage:5°Cto43°C(41°Fto109°F)
•Ataltitudesabove2438m(8000ft)
–Maximumtemperaturewhenoperatingundertheunpressurizedcondition:31.3°C(88°F)
Note:Whenyouchargethebattery,itstemperaturemustbeatleast10°C(50°F).
Relativehumidity
•Operating:8%to95%atwet-bulbtemperature23°C(73°F)
•Storage:5%to95%atwet-bulbtemperature27°C(81°F)
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Attention:
•Keepelectricalappliancessuchaselectricfans,radio,airconditioners,andmicrowaveovensaway
fromthecomputer.Thestrongmagneticfieldsgeneratedbytheseappliancescandamagethemonitor
anddataontheinternalstoragedrive.
•Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilled
onorinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
•Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Lenovoprograms
YourcomputercomeswithLenovoprogramstohelpyouworkeasilyandsecurely.
AccessingLenovoprograms
ToaccessLenovoprogramsonyourcomputer,dothefollowing:
1.OpentheStartmenuandlocateaprogrambytheprogramname.
2.IftheprogramisnotdisplayedontheStartmenuonWindows7,clickAllprogramstodisplayall
programs.
3.Ifyoustilldonotfindtheprogramintheprogramlist,searchfortheprograminthesearchbox.
Note:IfyouareusingtheWindows7operatingsystem,someLenovoprogramsarereadytobeinstalled.
Youcannotfindtheseprogramsthroughtheabovemethodsunlessyouhaveinstalledthemfirst.Toinstall
theseLenovoprograms,starttheLenovoPCExperienceprogram,clickLenovoTools,andthenfollow
theinstructionsonthescreen.
AnintroductiontoLenovoprograms
ThistopicprovidesabriefintroductiontoLenovoprograms.Dependingonyourcomputermodel,someof
theprogramsmightnotbeavailable.
Theavailableprogramsaresubjecttochangewithoutnotice.Tolearnmoreabouttheprogramsandother
computingsolutionsofferedbyLenovo,goto:
http://www.lenovo.com/support
12T470sUserGuide
AccessConnections™
(Windows7)
Thisprogramisaconnectivityassistantforcreatingandmanaginglocation
profiles.Eachlocationprofilestoresnetworksettingsrequiredforconnectingto
anetworkinfrastructurefromaspecificlocationsuchashomeoroffice.
Thisprogramenablesyoutoswitchbetweenlocationprofileswhenyoumove
yourcomputerfromplacetoplace.Therefore,youcanquicklyandeasily
connecttoanetworkwithoutmanuallyreconfiguringyoursettingsandrestarting
thecomputereachtime.
ActiveProtectionSystem™
(Windows7andWindows10)
Thisprogramprotectsyourinternalstoragedrivewhentheshocksensorinside
yourcomputerdetectsaconditionthatcoulddamagethedrive.Sucha
conditionincludessystemtilt,excessivevibration,orshock.
Theinternalstoragedriveislessvulnerabletodamagewhenitisnotoperating.
Thisisbecausethedrivestopsspinning,andthereadandwriteheadsofthe
drivemightalsobemovedtoareaswithoutdata.
Whendetectingthattheenvironmentisstableagain(minimalchangeinsystem
tilt,vibration,orshock),theshocksensorenablestheinternalstoragedrive.
CommunicationsUtility
(Windows7)
Thisprogramenablesyoutoconfiguresettingsfortheintegratedcameraand
audiodevices.
FingerprintManagerPro,Lenovo
FingerprintManager,orLenovo
TouchFingerprintSoftware
(Windows7)
Ifyourcomputerhasafingerprintreader,thisprogramenablesyoutoenroll
yourfingerprintandassociateitwithyourpasswords.Asaresult,fingerprint
authenticationcanreplaceyourpasswordsandenablesimpleandsecureuser
access.
HotkeyFeaturesIntegration
(Windows7andWindows10)
HotkeyFeaturesIntegrationisautilitypackagethatenablesyoutoselectand
installutilitiesspecificallyforthespecialkeysandbuttonsonyourcomputer.
Thespecialkeysandbuttonsaredesignedtomeetaccessibilityandusability
requirements.Installingrelatedutilitiesenablesfullfunctionalityofthespecial
keysandbuttons.
LenovoCompanion
(Windows10)
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessand
understand.WithLenovoCompanion,theyare.
UseLenovoCompaniontodothefollowing:
•Optimizeyourcomputerperformance,monitoryourcomputerhealth,and
manageupdates.
•Accessyouruserguide,checkwarrantystatus,andviewaccessories
customizedforyourcomputer.
•Readhow-toarticles,exploreLenovoforums,andstayup-to-dateon
technologynewswitharticlesandblogsfromtrustedsources.
TheLenovoCompanionprogramisfilledwithexclusiveLenovocontenttohelp
youlearnmoreaboutwhatyoucandowithyourLenovocomputer.
LenovoID
(Windows10)
ThisprogramenablesyoutocreateandmanageyourLenovoID.WithaLenovo
ID,youcanconnecttoeverythingLenovothroughasingleaccount.Useyour
LenovoIDforquickandsimpleauthenticationandthenenjoythevarious
servicesprovidedbyLenovo.Suchservicesincludeonlineshopping,app
download,personalizeddevicesupport,specialpromotionaloffers,Lenovo
forums,andsoon.
Chapter1.Productoverview13
LenovoPCExperience
(Windows7)
Thisprogramhelpsyouworkeasilyandsecurelybyprovidingeasyaccess
tovariousprograms.
Note:Thisprogramcannotbefoundfromtheallprogramlistorsearchbox.
Toaccessthisprogram,gotoControlPanel.ViewControlPanelbyCategory,
clickHardwareandSound➙DevicesandPrinters,andthendouble-click
thedevicewithyourcomputername.
LenovoSettings
(Windows10)
Thisprogramenhancesyourcomputingexperiencebyprovidingthefollowing
features:
•Turningyourcomputerintoaportablehotspot
•Configuringcameraandaudiosettings
•Optimizingyourpowersettings
•Creatingandmanagingmultiplenetworkprofiles
LenovoSolutionCenter
(Windows7)
Thisprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,and
supportinformation,alongwithhintsandtipsforoptimalsystemperformance.
MobileBroadbandConnect
(Windows7)
Thisprogramenablesyoutoconnectthecomputertothemobilebroadband
networkthroughasupportedwireless-WANcard.
PasswordManager
(Windows7)
Thisprogramautomaticallycapturesandfillsinauthenticationinformationfor
WindowsprogramsandWebsites.
PowerManager
(Windows7)
Thisprogramprovidesconvenient,flexible,andcompletepowermanagement
forthecomputer.Itenablesyoutoadjustyourcomputerpowersettingsto
achievethebestbalancebetweenperformanceandpowersaving.
RecoveryMedia
(Windows7)
Thisprogramenablesyoutorestorethecontentsoftheinternalstoragedriveto
thefactorydefaultsettings.
SystemUpdate
(Windows7)
Thisprogramenablesyoutokeepthesoftwareonthecomputerup-to-dateby
downloadingandinstallingsoftwarepackages,including:
•Devicedrivers
•UnifiedExtensibleFirmwareInterface(UEFI)basicinput/outputsystem(BIOS)
updates
•Otherthird-partyprograms
14T470sUserGuide
Chapter2.Usingyourcomputer
Thischapterprovidesinformationtohelpyouusethevariousfeaturesprovidedbyyourcomputer.
Registeringyourcomputer
Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youifthereisarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
WhenyouregisteryourcomputerwithLenovo,youalsowillreceivethefollowingbenefits:
•QuickerservicewhenyoucallLenovoforhelp
•Automaticnotificationoffreesoftwareandspecialpromotionaloffers
ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreen.
IfyouareusingaWindows7operatingsystem,youalsocanregisteryourcomputerthroughthepreinstalled
LenovoProductRegistrationprogram.Theprogramstartsautomaticallyafteryouhaveusedyourcomputer
foraperiodoftime.Followtheinstructionsonthescreentoregisteryourcomputer.
Frequentlyaskedquestions
ThistopicprovidesafewtipstohelpyouoptimizetheuseofyourThinkPadnotebookcomputers.
Toensurethebestcomputerperformance,gotothefollowingWebsitetofindinformationsuchasaidsfor
troubleshootingandanswerstofrequentlyaskedquestions:
http://www.lenovo.com/support/faq
CanIgetmyuserguideinanotherlanguage?
Todownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/support.Thenfollowthe
instructionsonthescreen.
Howtoturnoffmycomputer?
•ForWindows7:OpentheStartmenuandclickShutdown.
•ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.
HowdoIaccessControlPanel?
•ForWindows7:OpentheStartmenuandclickControlPanel.
•ForWindows10:Right-clicktheStartbutton,andthenclickControlPanel.
HowdoIusebatterypowermoreeffectivelywhenIamonthego?
•Toconservepower,ortosuspendoperationwithoutexitingprogramsorsavingfiles,see“Power-saving
modes”onpage27.
•Toachievethebestbalancebetweenperformanceandpowersaving,createandapplyanappropriate
powerplan.See“Managingthebatterypower”onpage27.
©CopyrightLenovo201715
•Ifyourcomputerwillbeturnedoffforanextendedperiodoftime,youcanpreventbatterypowerfrom
drainingbyremovingthebattery.
HowdoIsecurelydisposeofdatastoredontheinternalstoragedrive?
•StudyChapter5“Security”onpage59tofindouthowyoucanprotectyourcomputerfromtheftand
unauthorizeduse.
•Beforeyoudisposeofthedataontheinternalstoragedrive,ensurethatyouread“Deletingdatafrom
yourstoragedrive”onpage64.
HowdoIattachanexternaldisplay?
•Referto“Usinganexternaldisplay”onpage35.
•WiththeExtenddesktopfunction,youcandisplayoutputonboththecomputerdisplayandanexternal
display.
HowdoIattachorreplaceadevice?
RefertotheappropriatetopicinChapter9“Replacingdevices”onpage107.
Ihavebeenusingthecomputerforsometimealready,andisgettingslower.WhatshouldIdo?
•Followthe“Generaltipsforpreventingproblems”onpage85.
•Diagnoseproblemsyourselfbyusingthepreinstalleddiagnosticsoftware.See“Diagnosingproblems”
onpage85.
•CheckforrecoverysolutionsinChapter8“Recoveryinformation”onpage103.
Printthefollowingtopicsandkeepthemwithyourcomputerincaseyouareunabletoaccessthis
electronicuserguidewhennecessary.
•“InstallingtheWindows7operatingsystem”onpage67
•“Computerstopsresponding”onpage86
•“Powerproblems”onpage99
GettinghelpabouttheWindowsoperatingsystem
TheWindowshelpinformationsystemprovidesyouwithdetailedinformationaboutusingtheWindows
operatingsystemsothatyoucangetthemostofyourcomputer.ToaccesstheWindowshelpinformation
system,dothefollowing:
•ForWindows7:OpentheStartmenuandclickHelpandSupport.
•ForWindows10:OpentheStartmenuandclickGetStarted.Additionally,youcanusetheCortana®
personalassistanttosearchforhelp,apps,files,settings,andsoon.
Usingthemulti-touchscreen
Thistopicprovidesinstructionsonhowtousethemulti-touchscreenthatisavailableonsomemodels.
Notes:
•Yourcomputerscreenmightlookdifferentfromthefollowingillustrations.
•Dependingontheprogramyouuse,somegesturesmightnotbeavailable.
Thefollowingtableintroducessomefrequentlyusedgestures.
16T470sUserGuide
Touchgesture(touchmodels
only)
Description
Touch:Tap.
Mouseaction:Click.
Function:Openanapporperformanactiononanopenapp,suchasCopy,
Save,andDelete,dependingontheapp.
Touch:Tapandhold.
Mouseaction:Right-click.
Function:Openamenuwithmultipleoptions.
Touch:Slide.
Mouseaction:Scrollthemousewheel,movethescrollbar,orclickthescroll
arrow.
Function:Scrollthroughitems,suchaslists,pages,andphotos.
Touch:Draganitemtothelocationyouwant.
Mouseaction:Click,hold,anddraganitem.
Function:Moveanobject.
Touch:Movetwofingersclosertogether.
Mouseaction:PresstheCtrlkeywhilescrollingthemousewheelbackward.
Function:Zoomout.
Touch:Movetwofingersfartherapart.
Mouseaction:PresstheCtrlkeywhilescrollingthemousewheelforward.
Function:Zoomin.
Touch:Puttwoormorefingersonanitemandthenrotateyourfingersclockwise
orcounterclockwise.
Mouseaction:Iftheappsupportsrotation,clicktherotationicon.
Function:Rotateanitem.
ThefollowingtouchgesturesaresupportedonlyontheWindows10operatingsystem.
Chapter2.Usingyourcomputer17
Touchgesture(touchmodels
only)
Description
Touch:Swipeinfromtherightedge.
Mouseaction:ClicktheactioncentericonintheWindowsnotificationarea.
Function:Opentheactioncentertoseeyournotificationsandquickactions.
Touch:Swipeinfromtheleftedge.
Mouseaction:Clickthetask-viewicononthetaskbar.
Function:Viewallyouropenwindowsintaskview.
•Shortswipeforfull-screenedapporwhenyourcomputerisinthetablet
mode
Touch:Swipedownwardsshortlyfromthetopedge.
Mouseaction:Moveyourpointertothetopedgeofthescreen.
Function:Showahiddentitlebar.
•Longswipewhenyourcomputerisinthetabletmode
Touch:Swipeinfromthetopedgetothebottomedge.
Mouseaction:Fromthetopedgeofthescreen,clickandhold,movethe
pointertothebottomofthescreen,andthenrelease.
Function:Closethecurrentapp.
Tipsonusingthemulti-touchscreen
•Themulti-touchscreenisaglasspanelcoveredwithaplasticfilm.Donotapplypressureorplaceany
metallicobjectonthescreen,whichmightdamagethetouchpanelorcauseittomalfunction.
•Donotusefingernails,glovedfingers,orinanimateobjectsforinputonthescreen.
•Regularlycalibratetheaccuracyofthefingerinputtoavoidadiscrepancy.
Tipsoncleaningthemulti-touchscreen
•Turnoffthecomputerbeforecleaningthemulti-touchscreen.
•Useadry,soft,andlint-freeclothorapieceofabsorbentcottontoremovefingerprintsordustfromthe
multi-touchscreen.Donotapplysolventstothecloth.
•Gentlywipethescreenusingatop-downmotion.Donotapplyanypressureonthescreen.
18T470sUserGuide
Usingthespecialkeys
Yourcomputerhasseveralspecialkeystohelpyouworkmoreeasilyandeffectively.
1Windowslogokey
PresstheWindowslogokeytoopentheStartmenu.ForinformationaboutusingtheWindowslogokeywith
otherkeys,seethehelpinformationsystemoftheWindowsoperatingsystem.
23Fnkeyandfunctionkeys
YoucanconfiguretheFnkeyandfunctionkeysintheKeyboardPropertieswindowbydoingthefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeystab.
3.Selecttheoptionsofyourpreference.
•+SwitchthekeyfunctionbetweenthestandardF1–F12functionandthespecialfunction
printedasanicononeachkey.WhentheFnLockindicatorisoff,youcanusethedefaultfunction.You
canchangethedefaultfunctionintheKeyboardPropertieswindow.
•Muteorunmutethespeakers.
Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhenyouturnonyour
computer.Toturnonthesound,pressor.
•Decreasethespeakervolume.
•Increasethespeakervolume.
•Muteorunmutethemicrophones.
•Darkenthecomputerdisplay.
•Brightenthecomputerdisplay.
•Manageexternaldisplays.
•Enableordisablethebuilt-inwirelessfeatures.
•
–ForWindows7:OpenControlPanel.
–ForWindows10:OpentheSettingswindow.
Chapter2.Usingyourcomputer19
•Enableordisablethebuilt-inBluetoothfeatures.
•Openakeyboardsettingpage.
•Invokethefunctiondefinedbyyourself.Ifnofunctionisdefined,thefollowingdefaultfunctionworks:
–ForWindows7:Openthesearchbox.
–ForWindows10:OpentheCortanapersonalassistant.
Todefineorchangethefunction,dothefollowing:
–ForWindows7:
1.OpenControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeicons
orSmallicons.
2.ClickLenovo-KeyboardManager.IntheKeyboardManagerwindow,clicktheUSER-DEFINED
KEYtab.
3.Followtheinstructionsonthescreentocompletethesetting.
Onthissettingpage,youcanalsodefinedifferentfunctionsforthekeycombinationswithF12,such
asShift+F12,Alt+F12,orCtrl+F12.
–ForWindows10:
1.OpentheLenovoSettingsprogram.See“AccessingLenovoprograms”onpage12.
2.Clicktheinputicon.
3.LocatetheKEYBOARD:USER-DEFINEDKEYsectionandfollowtheinstructionsonthescreen
tocompletethesetting.
Onthissettingpage,youcanalsodefinedifferentfunctionsforthekeycombinationswithF12,such
asShift+F12,Alt+F12,orCtrl+F12.
•+OpentheSnippingToolprogram.
Keycombinations
•Fn+Spacebar:Ifyourcomputersupportskeyboardbacklight,pressFn+Spacebartoswitchbetweenthe
differentkeyboardbacklightstatus(off,low,orhigh).
Note:IfyourcomputerisinstalledwiththeLenovoSettings3.0programorlaterversion,therearefour
modesforthekeyboardbacklight:Off,Low,High,andAuto.
•Fn+B:ThiskeycombinationhasthesamefunctionastheBreakkeyonaconventionalexternalkeyboard.
•Fn+K:ThiskeycombinationhasthesamefunctionastheScrLKorScrollLockkeyonaconventional
externalkeyboard.
•Fn+P:ThiskeycombinationhasthesamefunctionasthePausekeyonaconventionalexternalkeyboard.
•Fn+S:ThiskeycombinationhasthesamefunctionastheSysRqkeyonaconventionalexternalkeyboard.
•Fn+4:PressFn+4toputthecomputerintosleepmode.Towakeupthecomputer,pressanykeyor
thepowerbutton.
UsingtheThinkPadpointingdevice
ThissectionprovidesinformationaboutusingtheThinkPadpointingdevice.
20T470sUserGuide
ThinkPadpointingdeviceoverview
TheThinkPadpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.WiththeThinkPadpointingdevice,youalsocanperformvarioustouch
gestures,suchasrotatingandzoominginorout.
TheThinkPadpointingdeviceconsistsofthefollowingdevices:
1TrackPointpointingdevice
2Trackpad
Note:Dependingonthemodel,yourTrackPointpointingdeviceandthetrackpadmightlookdifferent
fromtheillustrationinthistopic.
Bydefault,boththeTrackPointpointingdeviceandthetrackpadareactivewiththetouchgesturesenabled.
Tochangethesettings,see“CustomizingtheThinkPadpointingdevice”onpage24.
UsingtheTrackPointpointingdevice
TheTrackPointpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.
TheTrackPointpointingdeviceconsistsofthefollowingcomponents:
1Pointingstick
2Left-clickbutton(primary-clickbutton)
3Right-clickbutton(secondary-clickbutton)
4Scrollbar
Chapter2.Usingyourcomputer21
TousetheTrackPointpointingdevice,seethefollowinginstructions:
Note:Placeyourhandsinthetypingpositionanduseyourindexfingerormiddlefingertoapplypressureto
thepointing-sticknonslipcap.Useeitherthumbtopresstheleft-clickbuttonorright-clickbutton.
•Point
Usethepointingstick1tomovethepointeronthescreen.Tousethepointingstick,applypressureto
thepointing-sticknonslipcapinanydirectionparalleltothekeyboard.Thepointermovesaccordingly
butthepointingstickitselfdoesnotmove.Thespeedatwhichthepointermovesdependsonthe
amountofpressureyouapplytothepointingstick.
•Left-click
Presstheleft-clickbutton2toselectoropenanitem.
•Right-click
Presstheright-clickbutton3todisplayashortcutmenu.
•Scroll
Pressandholdthedottedscrollbar4whileapplyingpressuretothepointingstickintheverticalor
horizontaldirection.Thenyoucanscrollthroughthedocument,Website,orapps.
Usingthetrackpad
Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Youcanusethetrackpadtoperform
allthepointing,clicking,andscrollingfunctionsofatraditionalmouse.
Thetrackpadcanbedividedintotwozones:
1Left-clickzone(primary-clickzone)
2Right-clickzone(secondary-clickzone)
22T470sUserGuide
Tousethetrackpad,seethefollowinginstructions:
•Point
Slideonefingeracrossthesurfaceofthetrackpadtomovethepointeraccordingly.
•Left-click
Presstheleft-clickzone1toselectoropenanitem.
Youalsocantapanywhereonthesurfaceofthetrackpadwithonefingertoperformtheleft-clickaction.
•Right-click
Presstheright-clickzone2todisplayashortcutmenu.
Youalsocantapanywhereonthesurfaceofthetrackpadwithtwofingerstoperformtheright-clickaction.
•Scroll
Puttwofingersonthetrackpadandmovethemintheverticalorhorizontaldirection.Thisactionenables
youtoscrollthroughthedocument,Website,orapps.Ensurethatyoupositionyourtwofingersslightly
apartfromeachother.
Withthetrackpad,youalsocanperformavarietyoftouchgestures.Forinformationaboutusingthetouch
gestures,see“Usingthetrackpadtouchgestures”onpage23.
Ifthetrackpadsurfaceisstainedwithoil,turnoffthecomputerfirst.Thengentlywipethetrackpadsurface
withasoftandlint-freeclothmoistenedwithlukewarmwaterorcomputercleaner.
Usingthetrackpadtouchgestures
Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Youcanusethetrackpadtoperform
thesamepointandclickactionsasyouwoulduseatraditionalmouse.Youalsocanusethetrackpadto
performvarioustouchgestures.
Thefollowingsectionintroducessomefrequentlyusedtouchgesturessuchastapping,dragging,and
scrolling.Formoregestures,seethehelpinformationsystemoftheThinkPadpointingdevice.
Notes:
•Whenusingtwoormorefingers,ensurethatyoupositionyourfingersslightlyapart.
•SomegesturesarenotavailableifthelastactionwasdonefromtheTrackPointpointingdevice.
•Somegesturesareonlyavailablewhenyouareusingcertainapps.
•Dependingonthemodel,thetrackpadonyourcomputermightlookdifferentfromtheillustrationsin
thistopic.
Chapter2.Usingyourcomputer23
Tap
Tapanywhereonthetrackpad
withonefingertoselectoropen
anitem.
Two-fingertap
Tapanywhereonthetrackpadwith
twofingerstodisplayashortcut
menu.
Two-fingerscroll
Puttwofingersonthetrackpad
andmovethemintheverticalor
horizontaldirection.Thisaction
enablesyoutoscrollthroughthe
document,Website,orapps.
Two-fingerzoomout
Puttwofingersonthetrackpadand
movethemclosertogethertozoom
out.
Two-fingerzoomin
Puttwofingersonthetrackpad
andmovethemfartherapartto
zoomin.
ThefollowingtouchgesturesaresupportedonlyontheWindows10operatingsystem.
Swipethreefingersup
Putthreefingersonthetrackpad
andmovethemuptoopenthe
taskviewtoseeallyouropen
windows.
Swipethreefingersdown
Putthreefingersonthetrackpad
andmovethemdowntoshowthe
desktop.
CustomizingtheThinkPadpointingdevice
YoucancustomizetheThinkPadpointingdevicesoyoucanuseitmorecomfortablyandefficiently.For
example,youcanchoosetoenabletheTrackPointpointingdevice,thetrackpad,orboth.Youalsocan
disableorenablethetouchgestures.
TocustomizetheThinkPadpointingdevice,dothefollowing:
1.GotoControlPanel.
2.ViewControlPanelbyLargeiconsorSmallicons.ClickMouse.TheMousePropertieswindowis
displayed.
3.IntheMousePropertieswindow,followtheinstructionsonthescreentocompletethecustomization.
Replacingthecaponthepointingstick
Thecap1ontheendofthepointingstickisremovable.Afteryouusethecapforaperiodoftime,you
mightconsiderreplacingthecapwithanewone.
Notes:
•Ensurethatyouuseacapwithgroovesaasshowninthefollowingillustration.
•Dependingonthemodel,yourkeyboardmightlookdifferentfromtheillustrationinthistopic.
24T470sUserGuide
Powermanagement
Thissectionprovidesinformationabouthowtouseacpowerandbatterypowertoachievethebestbalance
betweenperformanceandpowermanagement.
Usingtheacpoweradapter
Thepowertorunyourcomputercancomeeitherfromthebatteryorfromacpower.Whileyouuseac
power,thebatterychargesautomatically.
Yourcomputercomeswithanacpoweradapterandapowercord.
•acpoweradapter:Convertsacpowerfornotebookcomputeruse.
•Powercord:Connectstheacoutletandtheacpoweradapter.
Connectingtheacpoweradapter
Toconnectthecomputertoacpower,ensurethatyoufollowthestepsinorder:
Attention:Usinganimproperpowercordmightseverelydamageyourcomputer.
1.Connectthepowercordtotheacpoweradapter.
2.Connecttheacpoweradaptertothepowerconnectorofthecomputer.Ifyourcomputerisshipped
withanUSB-Ctypeacpoweradapter,connecttheadaptertotheUSB-Cconnector(Thunderbolt3
compatible)ofthecomputer.
3.Connectthepowercordtoanelectricaloutlet.
Tipsonusingtheacpoweradapter
•Whentheacpoweradapterisnotinuse,disconnectitfromtheelectricaloutlet.
•Donotbindthepowercordtightlyaroundtheacpoweradaptertransformerpackwhenitisconnectedto
thetransformer.
Usingthebattery
Whenyouuseyourcomputerawayfromelectricaloutlets,youdependonbatterypowertokeepyour
computerrunning.Differentcomputercomponentsconsumepoweratdifferentrates.Themoreyouusethe
power-intensivecomponents,thefasteryouconsumebatterypower.
Chapter2.Usingyourcomputer25
SpendmoretimeunpluggedwithThinkPadbatteries.Mobilityhasrevolutionizedbusinessbyenablingyou
totakeyourworkwhereveryougo.WithThinkPadbatteries,youareabletoworklongerwithoutbeingtied
toanelectricaloutlet.
Checkingthebatterystatus
Moveyourpointertothebattery-statusiconintheWindowsnotificationareatocheckthebatterystatus.
Thebattery-statusicondisplaysthepercentageofbatterypowerremainingandhowlongyoucanuse
yourcomputerbeforeyoumustchargethebattery.
Therateatwhichyouusebatterypowerdetermineshowlongyoucanusethebatteryofyourcomputer
betweencharges.Becauseeverycomputeruserhasindividualhabitsandneeds,itisdifficulttopredicthow
longabatterychargelasts.Therearetwomainfactors:
•Howmuchenergyisstoredinthebatterywhenyoubegintowork
•Thewayyouuseyourcomputer,forexample:
–Howoftenyouaccessthestoragedrive
–Howbrightyoumakethecomputerdisplay
–Howoftenyouusethewirelessfeature
EnablingthebatteryalarmontheWindows7operatingsystem
FortheWindows7operatingsystem,youcanconfigureyourcomputersothatwhenthebatterypowerfalls
belowacertainlevel,threeeventsoccur:thealarmgoesoff,amessageisdisplayed,andthecomputer
displayisturnedoff.
Toenablethebatteryalarm,dothefollowing:
1.StartthePowerManagerprogram.See“AccessingLenovoprograms”onpage12.
2.ClicktheGlobalPowerSettingstab.
3.ForLowbatteryalarmorCriticallylowbatteryalarm,setthepercentageofthepowerlevelandset
theaction.
Note:Ifyourcomputerenterssleeporhibernationmodewhenthebatterypowerislowwithoutthealarm
message,themessageisdisplayedwhenthecomputerresumes.Toresumenormaloperation,clickOK
whenthemessageisdisplayed.
Chargingthebattery
Whenyoufindthattheremainingbatterypowerislow,chargeyourbatteryorreplacethebatterywitha
chargedbattery.
Ifanacoutletisconvenient,connectthecomputertoacpower.Thebatteryisfullychargedinabout
fourtoeighthours.Theactualchargingtimedependsonthebatterysize,thephysicalenvironment,and
whetheryouareusingthecomputer.Youcancheckthebatterychargingstatusatanytimethroughthe
battery-statusiconintheWindowsnotificationarea.
Note:Tomaximizethelifeofthebattery,thecomputerdoesnotstartrechargingthebatteryiftheremaining
powerisgreaterthan95%.
Tipsonchargingthebattery
•Beforeyouchargethebattery,ensurethatthebatterytemperatureislowerthan10°C(50°F).
•Chargethebatteryinanyofthefollowingconditions:
–Anewbatteryisinstalled.
26T470sUserGuide
–Thepercentageofpowerremainingislow.
–Thebatteryhasnotbeenusedforalongtime.
Maximizingthebatterylife
Tomaximizethelifeofthebattery,dothefollowing:
•Usethebatteryuntilthechargeisdepleted.
•Rechargethebatterycompletelybeforeusingit.Youcanseewhetherthebatteryisfullychargedfromthe
battery-statusiconintheWindowsnotificationarea.
•Alwaysusepowermanagementfeaturessuchaspower-savingmodes.
Managingthebatterypower
Toachievethebestbalancebetweenperformanceandpowersaving,adjustyourpowerplansettings.
Toadjustpowerplansettings,dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickPowerOptions.
3.Followtheinstructionsonthescreen.
Formoreinformation,seetheWindowshelpinformationsystem.
Power-savingmodes
Thereareseveralmodesthatyoucanuseatanytimetoconservepower.Thissectionintroduceseach
modeandgivestipsontheeffectiveuseofbatterypower.
•Screenblankmode(forWindows7only)
Thecomputerdisplayrequiresconsiderablebatterypower.Toenterscreenblankmode,right-clickthe
battery-statusiconintheWindowsnotificationareaandselectPoweroffdisplay.
•Sleepmode
Insleepmode,yourworkissavedtomemory,andthenthestoragedriveandthecomputerdisplayare
turnedoff.Whenyourcomputerwakesup,yourworkisrestoredwithinseconds.
Toputyourcomputerintosleepmode,dothefollowing:
–ForWindows7:OpentheStartmenuandclickthearrownexttotheShutdownbutton.ClickSleep
fromthemenudisplayed.
–ForWindows10:OpentheStartmenu,clickPower,andthenclickSleep.
•Hibernationmode
Byusingthismode,youcanturnoffyourcomputercompletelywithoutsavingfilesorexitingany
programsthatarerunning.Whenthecomputerentershibernationmode,allopenprograms,folders,and
filesaresavedtothestoragedrive,andthenthecomputerturnsoff.
Toputthecomputerintohibernationmode,dothefollowing:
–ForWindows7:OpentheStartmenuandclickthearrownexttotheShutdownbutton.Click
Hibernatefromthemenudisplayed.
–ForWindows10:Definewhatthepowerbuttondoesfirst,andthenpressthepowerbuttontoput
thecomputerintohibernationmode.
Ifyouputyourcomputerintohibernationmodewiththewake-upfunctiondisabled,thecomputerdoes
notconsumeanypower.Thewake-upfunctionisdisabledbydefault.Ifyouputyourcomputerinto
hibernationmodewiththewake-upfunctionenabled,thecomputerconsumesasmallamountofpower.
Chapter2.Usingyourcomputer27
Toenablethewake-upfunction,dothefollowing:
1.OpenControlPanel,viewControlPanelbyCategory,andthenclickSystemandSecurity.
2.ClickAdministrativeT ools.
3.Double-clickTaskScheduler.Ifyouarepromptedforanadministratorpasswordorconfirmation,
typethepasswordorprovideconfirmation.
4.Fromtheleftpane,selectthetaskfolderforwhichyouwanttoenablethewake-upfunction.The
scheduledtasksaredisplayed.
5.Clickascheduledtask,andthenclicktheConditionstab.
6.UnderPower,selectWakethecomputertorunthistask.
•Wirelessoff
Whenyouarenotusingthewirelessfeatures,suchasBluetoothorwirelessLAN,turnthemofftohelp
conservepower.
CabledEthernetconnections
WithanEthernetcable,youcanconnectyourcomputertoalocalnetworkthroughtheEthernetconnector
onyourcomputer.
TheEthernetconnectorhastwonetworkstatusindicators.Whenthegreenindicatorison,thecomputeris
connectedtoaLAN.Whentheyellowindicatorblinks,dataisbeingtransmitted.
Note:Ifthecomputerisconnectedtoasupporteddockingstationorasupporteddock,usetheEthernet
connectoronthedockingstationorthedockinsteadoftheoneonthecomputer.
DANGER
YourcomputerhasanEthernetconnector.Toavoidtheriskofelectricalshock,donotconnect
thetelephonecabletotheEthernetconnector.
Wirelessconnections
Wirelessconnectionisthetransferofdatawithouttheuseofcablesbutbymeansofradiowavesonly.
Usingthewireless-LANconnection
Awirelesslocalareanetwork(LAN)coversarelativelysmallgeographicarea,suchasanofficebuildingora
house.Devicesbasedonthe802.11standardscanconnecttothistypeofnetwork.
Yourcomputercomeswithabuilt-inwirelessnetworkcardtohelpyouestablishwirelessconnectionsand
monitortheconnectionstatus.
Toestablishawireless-LANconnection,dothefollowing:
1.Turnonthewirelessfeature.See“Usingthespecialkeys”onpage19.
2.Clickthewireless-network-connection-statusiconintheWindowsnotificationarea.Alistofavailable
wirelessnetworksisdisplayed.
3.Double-clickanetworktoconnecttoit.Providerequiredinformationifneeded.
Thecomputerautomaticallyconnectstoanavailableandrememberedwirelessnetworkwhenthelocation
changes.Iftheavailablewirelessnetworkissecured,providethepasswordasrequired.Formore
information,seetheWindowshelpinformationsystem.
28T470sUserGuide
Tipsonusingthewireless-LANfeature
Toachievethebestconnection,usethefollowingguidelines:
•Placeyourcomputersothatthereareasfewobstaclesaspossiblebetweenthewireless-LANaccess
pointandthecomputer.
•Openyourcomputercovertoanangleofslightlymorethan90degrees.
Checkingthewireless-LANconnectionstatus
Youcancheckthewireless-LANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.
FortheWindows7operatingsystem,youalsocancheckthewireless-LANconnectionstatusthroughthe
AccessConnectionsgaugeintheWindowsnotificationarea.Themorebarsencompassed,thebetter
thesignalis.
Usingthewireless-WANconnection
Wirelesswideareanetwork(WAN),whichusescellularnetworksfordatatransmission,enablesyou
toestablishwirelessconnectionsoverremotepublicorprivatenetworks.Theseconnectionscanbe
maintainedoveralargegeographicalareabyuseofmultipleantennasitesorsatellitesystemsmaintained
bywirelessserviceproviders.
SomeThinkPadnotebookcomputerscomewithawireless-WANcardinstalled,whichprovidessome
wireless-WANtechnologies,suchas1xEV-DO,HSPA,3G,GPRS,orLTE.Byusingthewireless-WAN
card,youcanestablishwireless-WANconnections.
Note:Thewireless-WANserviceisprovidedbyauthorizedserviceprovidersinsomecountriesorregions.
Tipsforusingthewireless-WANfeature
Toachievethebestconnection,usethefollowingguidelines:
•Keepyourcomputerawayfromyourbody.
•Placeyourcomputeronaflatsurfaceandopenyourcomputerdisplaytoanangleofslightlymore
than90degrees.
•Placeyourcomputerawayfromconcreteorbrickwallsthatmightdampencellularsignals.
•Bestreceptionisavailablenearwindowsandotherlocationswherecellularphonereceptionisthe
strongest.
Checkingthewireless-WANconnectionstatus
Youcancheckthewireless-WANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.
FortheWindows7operatingsystem,youalsocancheckthewireless-WANconnectionstatusthroughthe
AccessConnectionsgaugeintheWindowsnotificationarea.Themorebarsencompassed,thebetter
thesignalis.
UsingtheBluetoothconnection
Bluetoothcanconnectdevicesthatarewithinashortdistancefromoneanother.Bluetoothiscommonly
usedinthefollowingscenarios:
•Connectingperipheraldevicestoacomputer
•Transferringdatabetweenhand-helddevicesandapersonalcomputer
Chapter2.Usingyourcomputer29
•Remotelycontrollingandcommunicatingwithdevicessuchasmobilephones
Dependingonthemodel,yourcomputermightsupporttheBluetoothfeature.Totransferdatathrough
theBluetoothfeature,dothefollowing:
Note:Itisnotrecommendedtousethewirelessfeature(the802.11standards)ofyourcomputer
simultaneouslywithaBluetoothoption.Thedatatransmissionspeedcanbedelayedandtheperformance
ofthewirelessfeaturecanbedegraded.
1.EnsurethattheBluetoothfeatureisenabled.
•ForWindows7:GotoControlPanel,andchangetheviewofControlPanelfromCategorytoLarge
iconsorSmallicons.ClickNetworkandSharingCenter➙Changeadaptersettings.Then
enableBluetoothNetworkConnection.
•ForWindows10:Dooneofthefollowing:
–PresstheBluetooth-controlkeyandturnontheBluetoothfeature.
–OpentheStartmenu,andthenclickSettings➙Network&Internet➙Airplanemode.The
Bluetoothfeatureisenabled.
2.Right-clickthedatathatyouwanttosend.
3.SelectSendTo➙BluetoothDevices.
4.SelectaBluetoothdevice,andthenfollowtheinstructionsonthescreen.
Formoreinformation,seetheWindowshelpinformationsystemandthehelpinformationsystemofthe
Bluetoothdevice.
UsingtheNFCdevices
Dependingonthemodel,yourcomputermightcomewiththenearfieldcommunication(NFC)feature.NFC
isahigh-frequencyandshort-rangewirelesscommunicationtechnology.ByusingNFC,youcanestablish
radiocommunicationsbetweenyourcomputerandanotherNFC-enableddeviceoverafewcentimeters
orinches.
ThissectionprovidesinstructionsonhowtopairyourcomputerwithanNFCdevice.Formoreinformation
aboutdatatransfer,seethedocumentationoftheNFCdevice.
Attention:
•BeforehandlingtheNFCcard,touchametaltableoragroundedmetalobject.Otherwisethecardmight
getdamagedbythestaticelectricityfromyourbody.
•Duringthedatatransfer,donotputyourcomputerorNFC-enabledsmartphoneintosleepmode;
otherwise,yourdatamightgetdamaged.
EnablingtheNFCfeature
Bydefault,theNFCfeatureisenabled.IftheNFCfeatureofyourcomputerisdisabled,dothefollowingto
enabletheNFCfeature:
•ForWindows7:
1.StarttheThinkPadSetupprogram.See“ConfiguringThinkPadSetup”onpage70.
2.SelectSecurity➙I/OPortAccess.
3.SettheNFCdeviceoptiontoEnabled.
•ForWindows10:
1.OpentheStartmenuandthenclickSettings➙Network&Internet➙Airplanemode.
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2.TurnofftheAirplanemode.
3.TurnontheNFCfunction.
PairingyourcomputerwithanNFCcard
Beforeyoustart,ensurethatthecardisinNFCDataExchangeFormat(NDEF),otherwisethecardcannotbe
detected.Thendothefollowing:
1.PositionthecardabovetheNFCmarkatagradientofabout15degreesasshown.Alignthelonger
edgeofthecardwiththebottomedge(theedgethatisclosetothetrackpad)oftheTrackPointbuttons.
2.Holdthecardforsecondsuntilyouarepromptedthatthecardhasbeensuccessfullydetected.
PairingyourcomputerwithanNFC-enabledsmartphone
Beforeyoustart,ensurethatthesmartphonescreenisfacingupward.Thendothefollowing:
1.PositionthesmartphoneabovetheNFCmarkatagradientofabout15degreesasshown.Align
theshorteredgeofthesmartphonewiththebottomedge(theedgethatisclosetothetrackpad)of
theTrackPointbuttons.
2.Slowlymovethesmartphoneadistanceabout5cm(1.97inches)tothedirectionofthecomputer
display.Thenholdthesmartphoneforsecondsuntilyouarepromptedthatthesmartphonehasbeen
successfullydetected.
Chapter2.Usingyourcomputer31
UsingtheAirplanemode
TheAirplanemodeissupportedontheWindows10operatingsystem.IftheAirplanemodeisenabled,all
wirelessfeaturesaredisabled.
ToenableordisabletheAirplanemode,dothefollowing:
1.OpentheStartmenu.
2.ClickSettings➙Network&Internet➙Airplanemode.
3.SlidethecontrolforAirplanemodetoturnitonoroff.
Usingaudiofeatures
Yourcomputerisequippedwiththefollowingitems:
•Audioconnector,3.5mm(0.14inches)indiameter
•Microphones
•Speakers
Yourcomputeralsohasanaudiochipthatenablesyoutoenjoyvariousmultimediaaudiofeatures,such
asthefollowing:
•CompliantwithHighDefinitionAudio
•PlaybackofMIDIandMP3files
•RecordingandplaybackofPCMandWAVfiles
•Recordingfromvarioussoundsources,suchasaheadsetattached
Thefollowinglistprovidesinformationaboutsupportedfunctionsoftheaudiodevicesattachedtothe
connectorsonyourcomputerorthedockingstation.
•Headsetwitha3.5-mm(0.14-inch),4-poleplug:Headphoneandmicrophonefunctions
•Conventionalheadphone:Headphonefunction
Note:Theconventionalmicrophoneisnotsupported.
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Usingthecamera
Ifyourcomputerhasacamera,youcanusethecameratopreviewyourvideoimageandtakeasnapshot
ofyourcurrentimage.
Tostartthecamera,dothefollowing:
•ForWindows7:StarttheCommunicationsUtilityprogram.See“AccessingLenovoprograms”on
page12.
•ForWindows10:OpentheStartmenuandclickCamera.
Whenthecameraisstarted,theindicatoristurnedoningreen,indicatingthatthecameraisinuse.
Youalsocanusetheintegratedcamerawithotherprogramsthatprovidefeaturessuchasphotographing,
videocapturing,andvideoconferencing.Tousetheintegratedcamerawithotherprograms,openoneofthe
programsandstartthephotographing,videocapturing,orvideoconferencingfunction.Then,thecamera
startsautomaticallyandthegreencamerastatusindicatorturnson.Formoreinformationaboutusingthe
camerawithaprogram,seethehelpinformationsystemoftheprogram.
Configuringcamerasettings
Youcanconfigurethecamerasettingstomeetyourneeds,suchasadjustingthequalityofthevideooutput.
Toconfigurethecamerasettings,dothefollowing:
•ForWindows7:StarttheCommunicationsUtilityprogramandconfigurethecamerasettingsasdesired.
•ForWindows10:Dooneofthefollowing:
–OpentheCameraapp,andclickthesettingsiconintheupper-rightcorner.Followtheinstructionson
thescreentoconfigurethecamerasettingsasdesired.
–OpentheStartmenuandthenclickLenovoSettings➙Camera.Followtheinstructionsonthe
screentoconfigurethecamerasettings.
Usingamediacardorasmartcard
Yourcomputerhasamedia-cardslot.Dependingonthemodel,yourcomputermightalsohavea
smart-cardslot.
Supportedmediacardtypes
Themedia-cardreaderonyourcomputeronlysupportsthefollowingmediacards:
Note:Yourcomputerdoesnotsupportthecontentprotectionforrecordablemedia(CPRM)feature
fortheSDcard.
•MultiMediaCard(MMC)
•SecureDigital(SD)card
•SecureDigitaleXtended-Capacity(SDXC)card
•SecureDigitalHigh-Capacity(SDHC)card
Chapter2.Usingyourcomputer33
Supportedsmartcardtype
Youcanusesmartcardsforauthentication,datastorage,andapplicationprocessing.Withinlarge
organizations,youmightalsousesmartcardsforstrongsecurityauthenticationofsinglesign-on(SSO).The
smart-cardreaderonyourcomputeronlysupportsthesmartcardofthefollowingspecifications:
•Length:85.60mm(3.37inches)
•Width:53.98mm(2.13inches)
•Thickness:0.76mm(0.03inches)
Attention:Smartcardswithslitsarenotsupported.Donotinsertsuchasmartcardintothesmart-card
readerofyourcomputer.Otherwisethereadermightgetdamaged.
Installingamediacardorasmartcard
Attention:Beforeyoustartinstallingacard,touchametaltableoragroundedmetalobject.Thisaction
reducesanystaticelectricityfromyourbody.Staticelectricitycoulddamagethecard.
Toinstallthecard,dothefollowing:
1.Locatetheappropriatetypeofslotforyourcard.See“Computercontrols,connectors,andindicators”
onpage1.
2.Ensurethatthecardiscorrectlyoriented:
•Forthemediacard:Themetalcontactsarefacingdownandpointingtowardthecardslot.
•Forthesmartcard:Themetalcontactsarefacingupwardandpointingtowardthecardslot.
3.Pressthecardfirmlyintothecardslot.
Iftheplug-and-playfeatureisnotenabledfortheinstalledmediacardorsmartcard,dothefollowing
toenablethefeature:
1.GotoControlPanel.
2.ViewControlPanelbyCategory.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.FromtheActionmenu,selectAddlegacyhardware.TheAddHardwareWizardstarts.
5.Followtheinstructionsonthescreen.
Removingamediacardorasmartcard
Attention:
•Beforeremovingacard,stopthecardfirst.Otherwise,dataonthecardmightgetcorruptedorlost.
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•Whiletransferringdatatoorfromamediacardorasmartcard,donotputyourcomputerintosleepor
hibernationmodebeforethedatatransferiscompleted;otherwise,yourdatamightgetdamaged.
•Donotremoveacardwhilethecomputerisinsleepmodeorhibernationmode.Otherwise,thesystem
mightnotrespondwhenyoutrytoresumeoperation.
Toremoveacard,dothefollowing:
1.ClickthetriangulariconintheWindowsnotificationareatoshowhiddenicons.Then,right-clickthe
SafelyRemoveHardwareandEjectMediaicon.
2.SelectthecorrespondingitemtoejectthecardfromtheWindowsoperatingsystem.
3.Pressthecardtoejectitfromyourcomputer.
4.Removethecardandstoreitsafelyforfutureuse.
Note:IfyoudonotremovethecardfromyourcomputerafteryouejectthecardfromtheWindows
operatingsystem,thecardcannolongerbeaccessed.Toaccessthecard,youmustremoveitfirst,
andtheninsertitagain.
Usinganexternaldisplay
Thissectionprovidesinstructionsonhowtoconnectanexternaldisplay,choosedisplaymodes,and
changedisplaysettings.
Youcanuseanexternaldisplaysuchasaprojectororamonitortogivepresentationsortoexpandyour
workspace.
Yourcomputersupportsthefollowingvideoresolution,iftheexternaldisplayalsosupportsthatresolution.
•4096x2304pixels/60Hz,withanexternaldisplayconnectedtotheUSB-Cconnector
•4096x2160pixels/24Hzor3840x2160pixels/30Hz,withanexternaldisplayconnectedtothe
HDMIconnector
Formoreinformationabouttheexternaldisplay,seethemanualsthatcomewithit.
Connectinganexternaldisplay
Youcanuseeitherawireddisplayorawirelessdisplay.Thewireddisplaycanbeconnectedtoavideo
connectorsuchastheHDMIconnectorandUSB-Cconnectorbyacable.Thewirelessdisplaycanbe
addedthroughtheMiracast®function.
•Connectingawireddisplay
Note:Whenyouconnectanexternalmonitor,avideointerfacecablewithaferritecoreisrequired.
1.Connecttheexternaldisplaytoanappropriatevideoconnectoronyourcomputer,suchasthe
HDMIconnectororUSB-Cconnector.
2.Connecttheexternaldisplaytoanelectricaloutlet.
3.Turnontheexternaldisplay.
Ifyourcomputercannotdetecttheexternaldisplay,right-clickonthedesktop,andthenclickScreen
resolution/Displaysettings➙Detect.
•ConnectingawirelessdisplayontheWindows10operatingsystem
Note:Touseawirelessdisplay,ensurethatbothyourcomputerandtheexternaldisplaysupportthe
Miracastfeature.
Dooneofthefollowing:
Chapter2.Usingyourcomputer35
–OpentheStartmenu,andthenclickSettings➙Devices➙Connecteddevices➙Addadevice.
–ClicktheactioncentericonintheWindowsnotificationarea.ClickConnect.Selectthewireless
displayandfollowtheinstructionsonthescreen.
Formoreinformation,seetheWindowshelpinformationsystem.
Choosingadisplaymode
Youcandisplayyourdesktopandappsonthecomputerdisplay,theexternaldisplay,orboth.Tochoose
howtodisplaythevideooutput,pressthedisplay-modeswitchingkeyandthenselectadisplay
modeyouprefer.
Therearefourdisplaymodes:
•Disconnect:Displaysthevideooutputonlyonyourcomputerscreen.
Note:Dependingonthesituation,youmightseeDisconnect,PCscreenonly,Computeronly,or
Disconnectprojector.
•Duplicate:Displaysthesamevideooutputonbothyourcomputerscreenandanexternaldisplay.
•Extend:Extendsthevideooutputfromyourcomputerdisplaytoanexternaldisplay.Youcandragand
moveitemsbetweenthetwodisplays.
•Projectoronly:Showsthevideooutputonlyonanexternaldisplay.
Note:Dependingonthesituation,youmightseeProjectoronlyorSecondscreenonly.
IfyoushowprogramsusingDirectDraworDirect3D®infull-screenmode,onlythemaindisplayshows
thevideooutput.
Changingdisplaysettings
Youcanchangethesettingsforboththecomputerdisplayandtheexternaldisplay.Forexample,you
candefinewhichoneisthemaindisplayandwhichoneisthesecondarydisplay.Youalsocanchange
theresolutionandorientation.
Tochangedisplaysettings,dothefollowing:
1.Right-clickonthedesktopandselectScreenResolution(Windows7)orDisplaysettings(Windows
10).
2.Selectthedisplaythatyouwanttoconfigure.
3.Changedisplaysettingsasyouwant.
Note:Ifyousetahigherresolutionforthecomputerdisplaythantheexternaldisplay,onlypartofthescreen
canbeshownontheexternaldisplay.
Travelingwithyourcomputer
Thistopicprovidesinformationtohelpyouworkwithyourcomputerwhenyouaretraveling.
Usethefollowingtraveltipstotravelmoreconfidentlyandefficientlywithyourcomputer.
•Whenyourcomputergoesthroughthex-raymachinesatairportsecuritystations,itisimportanttokeep
youreyesonthecomputeratalltimestopreventtheft.
•Considerbringinganelectricaladapterforuseonanairplaneorautomobile.
•Ifyoucarryanacpoweradapter,detachtheaccordfromittoavoiddamagingthecord.
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Traveltipsonairplanes
Ifyoucarryyourcomputerontoanairplane,observethefollowingtips:
•Becarefulabouttheseatinfrontofyouonairplanes.Angleyourcomputerdisplaysothatitdoesnotget
caughtwhenthepersoninfrontofyouleansback.
•Whentakingoff,remembertoturnoffyourcomputerorputitintohibernationmode.
•Ifyouintendtouseyourcomputerorwirelessservices(suchasInternetandBluetooth),checkwiththe
airlineforrestrictionsandavailabilityofservicesbeforeboardingtheairplane.Iftherearerestrictionson
theuseofcomputerswithwirelessfeaturesontheairplane,youmustabidebythoserestrictions.
TheAirplanemodeissupportedontheWindows10operatingsystem.IntheAirplanemode,allwireless
featuresaredisabled.
ToenabletheAirplanemode,dothefollowing:
1.OpentheStartmenu,andthenclickSettings➙Network&Internet➙Airplanemode.
2.SlidetheAirplanemodecontroltoturniton.
Travelaccessories
Ifyouaretravelingtoanothercountryorregion,youmightwanttoconsideranappropriateacpoweradapter
forthecountryorregiontowhichyouaretraveling.
Topurchasetravelaccessories,goto:
http://www.lenovo.com/accessories
Chapter2.Usingyourcomputer37
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Chapter3.Enhancingyourcomputer
Thischapterprovidesinstructionsonhowtousehardwaredevicestoexpandyourcomputercapabilities.
FindingThinkPadoptions
Ifyouwanttoexpandthecapabilitiesofyourcomputer,Lenovohasanumberofhardwareaccessories
andupgradestomeetyourneeds.Optionsincludememorymodules,storagedevices,networkcards,port
replicatorsordockingstations,batteries,poweradapters,keyboards,mice,andmore.
ToshopatLenovo,goto:
http://www.lenovo.com/essentials
ThinkPadBasicDock,ThinkPadProDock,andThinkPadUltraDock
ThissectionintroduceshowtousetheThinkPadBasicDock,ThinkPadProDock,andThinkPadUltraDock.
Controls,connectors,andindicators
ThinkPadBasicDock
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Ejectbutton:Presstheejectbuttontoejectthecomputerfromthedockingstation.
3Adjuster:Usetheadjusterasaguidetoalignthecomputerwiththedockingstation.
4Dockingstationconnector:Connectthedockingstationtothecomputer.
©CopyrightLenovo201739
1AlwaysOnUSB2.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigitaldevices
andsmartphones.
2USB2.0connectors
3USB3.0connector
ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora
USBprinter.
4Ethernetconnector:ConnectthedockingstationtoanEthernetLAN.
Note:Whenyourcomputerisattachedtothedockingstation,alwaysusetheEthernetconnectororthe
externalmonitorconnectoronthedockingstation.Donotusetheonesonthecomputer.
5acpowerconnector:Connecttheacpoweradapter.
6VGAconnector:ConnectthecomputertoaVGA-compatiblevideodevice,suchasaVGAmonitor.
ThinkPadProDock
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Keylockindicator:Thisindicatorturnsonwhenthesystemlockisinthelockedposition.
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3Dockingstatusindicator:Thisindicatorturnsonwhenthecomputerisattachedtothedocking
stationproperly.
4Ejectbutton:Presstheejectbuttontoejectthecomputerfromthedockingstation.
5Adjuster:Usetheadjusterasaguidetoalignthecomputerwiththedockingstation.
6Dockingstationconnector:Connectthedockingstationtothecomputer.
7Systemlock:Usethesystemlocktolockorunlocktheejectbutton.
•Whenthesystemlockisinthelockedposition,theejectbuttonislocked,andyoucannotattachor
detachyourcomputer.
•Whenthesystemlockisintheunlockedposition,theejectbuttonisunlocked,andyoucanattachor
detachyourcomputer.
1AlwaysOnUSB2.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigitaldevices
andsmartphones.
2USB2.0connectors
3USB3.0connectors
ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora
USBprinter.
4Ethernetconnector:ConnectthedockingstationtoanEthernetLAN.
Note:Whenyourcomputerisattachedtothedockingstation,alwaysusetheEthernetconnectororthe
externalmonitorconnectoronthedockingstation.Donotusetheonesonthecomputer.
5acpowerconnector:Connecttheacpoweradapter.
6DisplayPort®connector:Connectahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaDisplayPortconnector.
7DVIconnector:ConnectamonitorthatsupportsDigitalVisualInterface(DVI)connection.
Note:TheDVIconnectorprovidesadigitalinterfaceonly.Thisconnectorcanonlybeusedwithacomputer
thatsupportsDVIconnection.
Chapter3.Enhancingyourcomputer41
ToconnectaDVImonitor,dothefollowing:
1.Turnoffthecomputer.
2.ConnecttheDVImonitortotheDVIconnector.Thenconnectthemonitortoanelectricaloutlet.
3.TurnontheDVImonitorandthenthecomputer.
8VGAconnector:ConnectthecomputertoaVGA-compatiblevideodevice,suchasaVGAmonitor.
9Audioconnector:Connectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplug.
10Security-lockslot:Toprotectyourdockingstationfromtheft,lockyourdockingstationtoadesk,table,
orothernon-permanentfixture.Useasecuritycablelockthatfitsthissecurity-lockslot.
ThinkPadUltraDock
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Keylockindicator:Thisindicatorturnsonwhenthesystemlockkeyisinthelockedposition.
3Dockingstatusindicator:Thisindicatorturnsonwhenthecomputerisattachedtothedocking
stationproperly.
4Ejectbutton:Presstheejectbuttontoreleasethecomputerfromthedockingstation.
5Slidingadjuster:Usetheslidingadjusterasaguidetoalignthedockingstationconnectoronyour
computerwhenyouattachthedockingstation.
6Dockingstationconnector:Connectthedockingstationtothecomputer.
7Systemlock:Usethesystemlocktolockorunlocktheejectbutton.
•Whenthesystemlockisinthelockedposition,theejectbuttonislocked,andyoucannotattachor
detachyourcomputer.
•Whenthesystemlockisintheunlockedposition,theejectbuttonisunlocked,andyoucanattachor
detachyourcomputer.
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1AlwaysOnUSB2.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigitaldevices
andsmartphones.
2USB2.0connectors
3USB3.0connectors
ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora
USBprinter.
4Ethernetconnector:ConnectthedockingstationtoanEthernetLAN.
Note:Whenyourcomputerisattachedtothedockingstation,alwaysusetheEthernetconnectororthe
externalmonitorconnectoronthedockingstation.Donotusetheonesonthecomputer.
5acpowerconnector:Connecttheacpoweradapter.
6DisplayPortconnectors:Connectahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaDisplayPortconnector.
7HDMIconnector:Connectacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer
oranHDTV.
8DVIconnector:ConnectamonitorthatsupportsDigitalVisualInterface(DVI)connection.
Note:TheDVIconnectorprovidesadigitalinterfaceonly.Thisconnectorcanonlybeusedwithacomputer
thatsupportsDVIconnection.
ToconnectaDVImonitor,dothefollowing:
1.Turnoffthecomputer.
2.ConnecttheDVImonitortotheDVIconnector.Thenconnectthemonitortoanelectricaloutlet.
3.TurnontheDVImonitorandthenthecomputer.
9VGAconnector:ConnectthecomputertoaVGA-compatiblevideodevice,suchasaVGAmonitor.
10Audioconnector:Connectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplug.
11Security-lockslot:Toprotectyourdockingstationfromtheft,lockyourdockingstationtoadesk,table,
orothernon-permanentfixture.Useasecuritycablelockthatfitsthissecurity-lockslot.
Chapter3.Enhancingyourcomputer43
Attachingadockingstationtoyourcomputer
Attention:Whenthecomputerisattachedtoadockingstation,donotpickuptheassemblybytakinghold
ofthecomputeronly.Alwaysholdthewholeassembly.Otherwisethedockingstationmightdropdown.
Toattachthedockingstationtoyourcomputer,dothefollowing:
Note:TheThinkPadBasicDockdoesnothavethesystemlock.
1.Disconnectallcablesanddevicesfromthecomputer.Ensurethatyouturnthesystemlockkeytothe
unlockedposition(horizontal).
2.Attachyourcomputertothedockingstationasshownuntilyouhearaclick1.Turnthesystemlock
keytothelockedposition(vertical)2.
3.Checkthedockingstatusindicator.Iftheindicatorisoff,yourcomputerisnotattachedtothedocking
stationsuccessfully.Tosolvetheproblem,detachandreattachthecomputer.Iftheproblempersists,
detachandreattachtheacpoweradapterofthedockingstation.
Note:Ifyouattachthecomputertothedockingstation,butdonotconnectthedockingstationtoac
power,yourcomputerconsumesbatterypower.
Detachingadockingstationfromyourcomputer
Attention:Whenthecomputerisattachedtoadockingstation,donotpickuptheassemblybytakinghold
ofthecomputeronly.Alwaysholdthewholeassembly.Otherwisethedockingstationmightdropdown.
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Todetachthedockingstationfromyourcomputer,dothefollowing:
Note:TheThinkPadBasicDockdoesnothavethesystemlock.
1.Disconnectallcablesanddevicesfromthecomputerandthedockingstation.
2.Turnthesystemlockkeytotheunlockedposition(horizontal).
3.Presstheejectbuttontoejectthecomputer1,andthengraspbothsidesofthecomputertoremoveit
2.
Guidelinesonconnectingmultipleexternaldisplaystothedocking
station
YoucanconnectmultipleexternaldisplaystoasupportedThinkPaddockingstation.Toensurethat
themultipledisplaysworkcorrectly,observethefollowingguidelinesandconnectthedisplaystothe
appropriateconnectors.
•Donotusetheconnectorsasshowninthefollowingillustrationsatthesametimeforconnectingmultiple
displays.Otherwise,oneofthedisplaysasshownwillnotwork.
Chapter3.Enhancingyourcomputer45
–ThinkPadProDock
–ThinkPadUltraDock
•FortheThinkPadUltraDock,amaximumofthreedisplays(includingyourcomputerdisplay)canworkat
thesametime.Asaresult,ifyouconnectthreeexternaldisplaystotheThinkPadUltraDock,thedisplay
connectedtotheVGAconnectorwillnotworkwhenyourcomputerdisplayison.
–Whenthecomputerdisplayisoff:
–Whenthecomputerdisplayison:
ThinkPadWiGigDock
TheWirelessGigabit(WiGig)technologyenableswirelesscommunicationsbetweennearbydevicesat
multi-gigabitspeeds.SomecomputermodelshaveawirelessLANcardwithbuilt-inWiGigfeature.These
computermodelscanworkwiththeThinkPadWiGigDockwirelesslytoexpandcomputingcapabilities.
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ThinkPadWiGigDockoverview
1Statusindicator:TheindicatorintheThinkPadlogoshowsthestatusofthedock.Theindicatorissolid
onwhenthedockison(innormalmode).
12USB2.0connectors
5USB3.0connector
ConnectUSB-compatibledevices,suchasaUSBkeyboard,aUSBmouse,aUSBstoragedevice,ora
USBprinter.
3Audioconnector:Connectheadphonesoraheadsetwitha3.5-mm(0.14-inch),4-poleplug.
4Power/Connectionbutton:Turnonorturnoffthedock.Youcanalsopressthebuttontoconfirm
theconnection.
68AlwaysOnUSB3.0connector:ConnectUSB-compatibledevicesorchargesomemobiledigital
devicesandsmartphones.
7Security-lockslot:Toprotectyourdockfromtheft,lockyourdocktoadesk,table,orother
non-permanentfixture.Useasecuritycablelockthatfitsthissecurity-lockslot.
9acpowerconnector:Connecttheacpoweradapter.
Chapter3.Enhancingyourcomputer47
10HDMIconnector:Connectacompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayer
oranHDTV.
11DisplayPortconnector:Connectahigh-performancemonitor,adirect-drivemonitor,orotherdevices
thatuseaDisplayPortconnector.
12Ethernetconnector:ConnectthedocktoanEthernetLAN.
1Emergency-resethole
Ifyourdockstopsresponding,holddownthepowerbuttonforseveralsecondstoturnoffthedock.Ifthe
dockstillcannotbeturnedoff,dothefollowingtoresetthedock:
1.Removetheacpoweradapter.
2.Insertastraightenedpaperclipintotheemergency-resethole.
SettinguptheThinkPadWiGigDock
TosetupyourThinkPadWiGigDock,dothefollowing:
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1.Connectthepowercordtotheacpoweradapter.
2.Connecttheacpoweradaptertothepowerconnectorofthedock.
3.Connectthepowercordtoanelectricaloutlet.
4.Turnonthedockbypressingthepowerbutton.
5.Ifanexternaldisplayisavailable,connecttheexternaldisplaytotheappropriateconnector(HDMIor
DisplayPortconnector)onthedock.Theexternaldisplayshowssomewirelesspairinginstructions
whenyouconnectyourcomputertothedock.
Chapter3.Enhancingyourcomputer49
6.Positionyourcomputerclosetothedock,within120cm(47.2inches).Togetthebestperformance,
ensurethat:
•Thedockisplacedwithina60cm(23.6inches)distanceanda120-degreesectorregionrelatively
totherearofthecomputerdisplay.
•Noobjectsarebetweenthedockandthecomputer.
Note:EnsurethattheWiGigdockandyourcomputerareplacedintherecommendedposition.Ifyou
noticeanyofthefollowingconditions,pivotthecomputerdisplayforwardorbackwardslightlyto
achievebetterperformance:
•AmessageisdisplayedindicatingthatthewirelessconnectiontotheWiGigdockisweak.
•ThepointerdriftsontheexternaldisplayconnectedtotheWiGigdock.
•ThecomputerisunexpectedlydisconnectedfromtheWiGigdock.
UsingtheThinkPadWiGigDock
Thissectionintroduceshowtouseandmanagethedock.
ConnectingtotheThinkPadWiGigDock
ToconnectyourcomputertotheThinkPadWiGigdock,dothefollowing:
1.Afterthesetupandpreparation,turnonyourcomputerandthedock.Thendothefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickAllprograms➙Intel
➙IntelWirelessDockManagertostarttheWirelessDockManagerprogram.
•ForWindows10:ClicktheactioncentericonintheWindowsnotificationarea.Thenclick
Connecttoopenthedevicelist.
2.Selectyourdockfromthelistofavailabledevices.
3.Whenprompted,pressthepower/connectionbuttononthedocktoconfirmthepairing.
4.Followtheinstructionsonthescreentocompletetheconnection.
Afterestablishingtheinitialconnection,youcanmakefurtherconfigurations.Therefore,wheneverthe
computercomeswithintherequiredrange,itwillautomaticallygetconnectedtothedock.
DisconnectingfromtheThinkPadWiGigDock
TodisconnectyourcomputerfromtheThinkPadWiGigDock,dothefollowing:
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1.Afterthesetupandpreparation,turnonyourcomputerandthedock.Thendothefollowing:
•ForWindows7:ClicktheStartbuttontoopentheStartmenu,andthenclickAllprograms➙Intel
➙IntelWirelessDockManagertostarttheWirelessDockManagerprogram.
•ForWindows10:ClicktheactioncentericonintheWindowsnotificationarea.Thenclick
Connecttoopenthedevicelist.
2.LocatetheThinkPadWiGigDockandclickDisconnect.
3.Holddownthepowerbuttononthedockforseveralsecondsuntilthedockisturnedoff.
ManagingtheThinkPadWiGigDock
TheWirelessDockManagerprogramenablesyoutomanagethedock.Youcanchangethenameofthe
dock,changetheradiochanneltooptimizethesignalstrength,andsetapasswordtomanagethedock
settings.
TomanagetheThinkPadWiGigDock,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.ForWindows7,clickAllprogramstodisplayallprograms.
2.ClickIntel➙IntelWirelessDockManagertostarttheWirelessDockManagerprogram.
3.ClickDockManagement.
4.Followtheinstructionsonthescreentoconfigurethesettings.
Formoreinformation,refertothemanualsthatcomewiththedockandthehelpinformationsystemof
theWirelessDockManagerprogram.
Chapter3.Enhancingyourcomputer51
52T470sUserGuide
Chapter4.Accessibility,ergonomic,andmaintenance
information
Thischapterprovidesinformationaboutaccessibility,ergonomic,andcleaningandmaintenance.
Accessibilityinformation
Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
https://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+UOpenEaseofAccessCenter
RightShiftforeightsecondsTurnonorturnoffFilterKeys
ShiftfivetimesTurnonorturnoffStickyKeys
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLockTurnonorturnoffMouseKeys
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
Formoreinformation,gotohttps://windows.microsoft.com/,andthensearchusinganyofthefollowing
keywords:keyboardshortcuts,keycombinations,shortcutkeys.
EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesyoutoconfigureyourcomputersto
suittheirphysicalandcognitiveneeds.
ToaccessEaseofAccessCenter,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelusingCategory.
2.ClickEaseofAccess➙EaseofAccessCenter.
3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator
Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventssuchas
errormessages.
©CopyrightLenovo201753
•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.Youcanselectkeysusingthemouseoranotherpointingdevice,or
youcantaptoselectthekeysifyourcomputersupportsmulti-touchscreen.
•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandmakethekeyboardeasiertotypecertainkeycombinations.
•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeyourmouseeasiertomanagewindows.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickEaseofAccess➙SpeechRecognition.
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpsystems,andvarious
onlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders:
https://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader:
https://www.freedomscientific.com/Products/Blindness/JAWS
•UsingtheNVDAscreenreader:
https://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickanemptyareaofthedesktopandselectScreenresolution.
2.Followtheinstructionsonthescreen.
Note:Settingaresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
54T470sUserGuide
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickAppearanceandPersonalization➙Display.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(–)to
reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.
Ergonomicinformation
Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhen
usingyourcomputer.
Workinginthevirtualofficemightmeanadaptingtofrequentchangesinyourenvironment.Adaptingto
thesurroundinglightsources,activeseating,andtheplacementofyourcomputerhardware,canhelpyou
improveyourperformanceandachievegreatercomfort.
Thisexampleshowssomeoneinaconventionalsetting.Evenwhennotinsuchasetting,youcanfollow
manyofthesetips.Developgoodhabits,andtheywillserveyouwell.
Chapter4.Accessibility,ergonomic,andmaintenanceinformation55
Generalposture:Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfort
causedbylongperiodsofworkinginthesameposition.Frequentshortbreaksfromyourworkalsohelp
topreventminordiscomfortassociatedwithyourworkingposture.
Display:Positionthedisplaytomaintainacomfortableviewingdistanceof510mmto760mm(20inchesto
30inches).Avoidglareorreflectionsonthedisplayfromoverheadlightingoroutsidesourcesoflight.Keep
thedisplayscreencleanandsetthebrightnesstolevelsthatenableyoutoseethescreenclearly.Pressthe
brightnesscontrolkeystoadjustdisplaybrightness.
Headposition:Keepyourheadandneckinacomfortableandneutral(vertical,orupright)position.
Chair:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechairadjustmentsto
bestsuityourcomfortposture.
Armandhandposition:Ifavailable,usechairarmrestsoranareaonyourworkingsurfacetoprovide
weightsupportforyourarms.Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.
Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Whatifyouaretraveling?
Itmightnotbepossibletoobservethebestergonomicpracticeswhenyouareusingyourcomputer
whileonthemoveorinacasualsetting.Regardlessofthesetting,trytoobserveasmanyofthetipsas
possible.Sittingproperlyandusingadequatelighting,forexample,helpsyoumaintaindesirablelevels
ofcomfortandperformance.Ifyourworkareaisnotinanofficesetting,ensuretotakespecialnoteof
employingactivesittingandtakingworkbreaks.ManyThinkPadproductsolutionsareavailabletohelp
youmodifyandexpandyourcomputertobestsuityourneeds.Youcanfindsomeoftheseoptionsat
http://www.lenovo.com/essentials.Exploreyouroptionsfordockingsolutionsandexternalproductsthat
providetheadjustabilityandfeaturesthatyouwant.
Questionsaboutvision?
ThevisualdisplayscreensofThinkPadnotebookcomputersaredesignedtomeetthehigheststandards.
Thesevisualdisplayscreensprovideyouwithclear,crispimagesandlarge,brightdisplaysthatareeasyto
see,yeteasyontheeyes.Anyconcentratedandsustainedvisualactivitycanbetiring.Ifyouhavequestions
oneyefatigueorvisualdiscomfort,consultavision-carespecialistforadvice.
Cleaningandmaintenance
Withappropriatecareandmaintenanceyourcomputerwillserveyoureliably.Thefollowingtopicsoffer
informationtohelpyoukeepyourcomputerintopworkingorder.
Basicmaintenancetips
Herearesomebasicpointsaboutkeepingyourcomputerfunctioningproperly:
•Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplastic
bags.
•Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers
(morethan13cmor5inches).
•Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).
•Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.
•Yourcomputerdisplayisdesignedtobeopenedandusedatanangleslightlygreaterthan90degrees.
Donotopenthedisplaybeyond180degrees.Otherwise,thecomputerhingemightgetdamaged.
56T470sUserGuide
•Donotturnyourcomputeroverwhentheacpoweradapterispluggedin,otherwise,itcouldbreak
theadapterplug.
•Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnect
cordsandcables.
•Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerby
thedisplay.
•OnlyanauthorizedThinkPadrepairtechnicianshoulddisassembleandrepairyourcomputer.
•Donotmodifyortapethelatchestokeepthedisplayopenorclosed.
•Avoiddirectlyexposingyourcomputerandperipheralstotheairfromanappliancethatcanproduce
negativeions.Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.
Cleaningyourcomputer
Itisagoodpracticetocleanyourcomputerperiodicallytoprotectthesurfacesandensuretrouble-free
operation.
Cleaningthecomputercover:Wipeitwithalint-freeclothdampenedinmildsoapandwater.Avoid
applyingliquidsdirectlytothecover.
Cleaningthekeyboard:Wipethekeysonebyonewithalint-freeclothdampenedinmildsoapandwater.
Ifyouwipeseveralkeysatatime,theclothmighthookontoanadjacentkeyandpossiblydamageit.Avoid
sprayingcleanerdirectlyontothekeyboard.Toremoveanycrumbsordustfrombeneaththekeys,youcan
useacamerablowerwithabrushorusecoolairfromahairdryer.
Cleaningthecomputerscreen:Scratches,oil,dust,chemicals,andultravioletlightcanaffectthe
performanceofyourcomputerscreen.Useadry,softlint-freeclothtowipethescreengently.Ifyouseea
scratchlikemarkonyourscreen,itmightbeastain.Wipeordustthestaingentlywithasoft,drycloth.Ifthe
stainremains,moistenasoft,lint-freeclothwithwateroreyeglasscleaner,butdonotapplyliquidsdirectly
toyourcomputerscreen.Ensurethatthecomputerscreenisdrybeforeclosingit.
Chapter4.Accessibility,ergonomic,andmaintenanceinformation57
58T470sUserGuide
Chapter5.Security
Thischapterprovidesinformationabouthowtoprotectyourcomputerfromunauthorizeduse.
Usingpasswords
Youcanhelppreventyourcomputerfromunauthorizedusebyusingpasswords.Afteryousetapassword,a
promptisdisplayedonthescreeneachtimeyouturnonthecomputer.Enteryourpasswordattheprompt.
Youcannotusethecomputerunlessyoutypethecorrectpassword.
Ifyouhavesetapower-onpassword,asupervisorpassword,oraharddiskpassword,itunlocks
automaticallywhenthecomputerresumesfromsleepmode.
Note:IfaWindowspasswordhasbeenset,youarepromptedtoenteritwhenthecomputerresumes
fromsleepmode.
Passwordsintroduction
Power-onpassword
Youcansetapower-onpasswordtohelpprotectyourcomputeragainstunauthorizedaccess.
Ifyousetapower-onpassword,thepasswordpromptisdisplayedonthescreenwheneveryouturnonthe
computer.Youmustenterthecorrectpasswordtostartusingthecomputer.
Whenthisiconisdisplayed,typeapower-onpasswordorasupervisorpassword.
Supervisor password
The supervisor password protects the system information stored in the ThinkPad Setup program. It provides
the following security features:
•Ifonlyasupervisorpasswordisset,apasswordpromptisdisplayedwhenyoutrytostarttheThinkPad
Setupprogram.Unauthorizeduserscannotchangemostofthesystemconfigurationoptionsinthe
ThinkPadSetupprogramwithoutthepassword.
•Thesystemadministratorcanusethesupervisorpasswordtoaccessacomputereveniftheuserofthat
computerhassetapower-onpassword.Thesupervisorpasswordoverridesthepower-onpassword.
•ThesystemadministratorcansetthesamesupervisorpasswordonmanyThinkPadnotebookcomputers
tomakeadministrationeasier.
Harddiskpasswords
Settingaharddiskpasswordpreventsunauthorizedaccesstothedataontheharddiskdrive.When
aharddiskpasswordisset,youarepromptedtotypeavalidpasswordeachtimeyoutrytoaccessthe
harddiskdrive.
Thefollowingtwotypesofharddiskpasswordscanhelpprotecttheinformationstoredonthestoragedrive:
•Userharddiskpassword
Ifauserharddiskpasswordhasbeenset,butnomasterharddiskpasswordhasbeen,theusermust
entertheuserharddiskpasswordtoaccessfilesandapplicationsonthestoragedrive.
©CopyrightLenovo201759
•Masterharddiskpassword
Themasterharddiskpasswordalsorequiresauserharddiskpassword.Themasterharddiskpassword
issetandusedbyasystemadministrator.Itenablestheadministratortoaccessanystoragedrivein
asystemlikeamasterkey.Theadministratorsetsthemasterpassword;thenassignauserpassword
foreachcomputerinthenetwork.Theusercanthenchangetheuserpasswordasdesired,butthe
administratorstillcangetaccessbyusingthemasterpassword.
Whenamasterharddiskpasswordisset,onlytheadministratorcanremovetheuserharddiskpassword.
Whenthisiconisdisplayed,typeauserharddiskpassword.Totypeamasterharddiskpassword,
pressF1.Whentheiconchangesto,typethemasterharddiskpassword.Toreturntotheicon
,pressF1again.
Tipsonusingtheharddiskpasswords:
•Youcansettheminimumlengthofaharddiskpassword.
•Ifyousetaharddiskpasswordofoversevencharacters,thestoragedrivecanbeusedonlywitha
computerthatcanrecognizeaharddiskpasswordofoversevencharacters.Ifyoutheninstallthe
storagedriveinacomputerthatcannotrecognizeaharddiskpasswordthatcontainsmorethanseven
characters,youcannotaccessthedrive.
•Recordyourpasswordandstoreitinasafeplace.Ifyouforgettheuserharddiskpassword,orbothuser
andmasterharddiskpasswords,Lenovocannotresetyourpasswordsorrecoverdatafromthestorage
drive.YoumusttakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethestorage
drivereplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.
Notes:TheeDrivestoragedrivesorTrustedComputingGroup(TCG)Opal-compliantstoragedrivesprovide
self-encryptioncapabilitiestosecureyourdata.
•IfaTCGOpal-compliantstoragedriveandaTCGOpalmanagementsoftwareprogramareinstalled,and
theTCGOpalmanagementsoftwareprogramisactivated,theharddiskpasswordisnotavailable.
•IfaneDrivestoragedriveisinstalledinyourcomputer,andyourcomputerispreinstalledwiththe
Windows10operatingsystem,theharddiskpasswordisnotavailable.
Setting,changing,orremovingapassword
Beforeyoustart,printtheseinstructions.
Toset,change,orremoveapassword,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙Passwordbyusingthedirectionalkeys.
3.Dependingonthepasswordtype,selectPower-onPassword,SupervisorPassword,orHarddiskx
Password.
4.Followtheinstructionsonthescreentoset,change,orremoveapassword.
Youmightwanttorecordyourpasswordandstoreitinasafeplace.Otherwise,ifyouforgetthepassword,
youhavetotakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethepassword
canceled.
Harddisksecurity
Toprotectthecomputerfromunauthorizedsecurityattacks,refertothefollowingtipstoenhancesecurity:
60T470sUserGuide
•Setapower-onpasswordaswellasaharddiskpassword.Forsecurity,alongerpasswordis
recommended.
•TheharddiskdrivebuiltintoyourcomputercanbeprotectedbyUEFIBIOS.Toprovidereliablesecurity,
usethesecuritychipandasecurityprogramwiththeTrustedPlatformModule(TPM)management
feature.See“Settingthesecuritychip”onpage61.
•IfaDiskEncryptionstoragedriveisinstalledinyourcomputer,ensuretoprotectthecontentsofyour
computerfromunauthorizedaccessbyuseofdriveencryptionsoftware,suchasMicrosoftWindows
BitLocker®DriveEncryption.
•Beforeyoudisposeof,sell,orhandoveryourcomputer,deletethedatastoredonit.Formoreinformation,
see“Deletingdatafromyourstoragedrive”onpage64.
UsingWindowsBitLockerDriveEncryption
Tohelpprotectyourcomputeragainstunauthorizedaccess,usethedriveencryptionsoftware,suchas
WindowsBitLockerDriveEncryption.
WindowsBitLockerDriveEncryption(referredtoasBitLocker)isanintegralsecurityfeatureofsomeeditions
oftheWindowsoperatingsystem.Itcanhelpyouprotecttheoperatingsystemanddatastoredonyour
computer,evenifyourcomputerislostorstolen.BitLockercanencryptalluserandsystemfiles,including
theswapandhibernationfiles.
BitLockerusestheTPMtoprovideenhancedprotectionforyourdataandtoensureearlybootcomponent
integrity.AcompatibleTPMisdefinedasaV1.2TPM(Windows732-bit)orV2.0TPM(Windows764-bit
andWindows10).
TochecktheBitLockerstatus,gotoControlPanel,viewControlPanelbyCategory,andclickSystemand
Security➙BitLockerDriveEncryption.
Formoreinformation,seethehelpsystemoftheWindowsoperatingsystem,orsearchfor“Microsoft
WindowsBitLockerDriveEncryptionStep-by-StepGuide”ontheMicrosoftWebsite.
DiskEncryptionharddiskdriveandEncryptionsolid-statedrive
SomemodelscontaintheDiskEncryptionharddiskdrive,Encryptionsolid-statedrive,orEncryptionhybrid
drive.Thisencryptiontechnologyhelpstoprotectyourcomputeragainstsecurityattacksonmedia,NAND
flash,ordevicecontrollersbyuseofahardwareencryptionchip.Fortheefficientuseoftheencryption
feature,setaharddiskpasswordfortheinternalstoragedrive.
Settingthesecuritychip
Strictsecurityrequirementsareimposedonnetworkclientcomputersthattransferconfidentialinformation
electronically.Dependingontheoptionsyouordered,yourcomputermighthaveanembeddedsecuritychip
(acryptographicmicroprocessor).Withthesecuritychip,youcandothefollowing:
•Protectyourdataandsystem
•Strengthenaccesscontrols
•Securecommunications
Beforeyoustart,printtheseinstructions.
TosetanitemontheSecurityChipsubmenu,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙SecurityChipbyusingthedirectionalkeys.
3.PressEnter.TheSecurityChipsubmenuopens.
Chapter5.Security61
4.Movetoanitemyouwanttosetbyusingthedirectionalkeys.Whentheitemishighlighted,pressEnter.
5.Setotheritemsthatyouwanttoset.
6.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Notes:
•EnsurethatthesupervisorpasswordhasbeensetinThinkPadSetup.Otherwiseanyonecanchangethe
settingsforthesecuritychip.
•Whenyouclearthesecuritychip,turnoffyourcomputerandthenturnitonagainafteryousetthe
securitychiptoActive.Otherwise,theClearSecurityChipoptionisnotdisplayed.
Usingthefingerprintreader
Dependingonthemodel,yourcomputermighthaveafingerprintreader.Fingerprintauthenticationcan
replaceyourpasswords,suchastheWindowspassword,power-onpassword,andharddiskpassword.In
thisway,youcanlogintoyourcomputersimplyandsecurely.
Youcansetthefingerprintreaderinthefingerprintprogramifavailable.Youalsocanchangethesettings
intheThinkPadSetupprogram.TochangethesettingsintheThinkPadSetupprogram,see“Usingthe
ThinkPadSetupprogram”onpage70.
Enrollingyourfingerprints
Toenablefingerprintauthentication,enrollyourfingerprintsfirst.Duringtheenrollment,thefingerprintsare
associatedwiththeWindowspasswordautomatically.Itisrecommendedthatyouenrollmorethanone
fingerprintincaseofanyinjuriestoyourfingers.
Toenrollyourfingerprints,dothefollowing:
•ForWindows7
1.Startthefingerprintprogram.Forinstructionsonhowtostartthefingerprintprogram,see“Accessing
Lenovoprograms”onpage12.
2.EntertheWindowspasswordasrequired.
3.Followtheinstructionsonthescreentofinishtheenrollment.
Formoreinformationabouthowtousethefingerprintreader,refertothehelpsystemofthefingerprint
program.
•ForWindows10
1.OpentheStartmenuandthenclickSettings➙Accounts➙Sign-inoptions.
2.Followtheinstructionsonthescreentofinishtheenrollment.
Scanningyourfinger
Toscanyourfinger,tapthefingerprintreaderwiththetopjointofyourfingerandholdyourfingertherefor
oneortwosecondswithalittlepressure.Thenliftthefingertocompleteonescan.
62T470sUserGuide
Fingerprintreaderindicator
1Off:Thefingerprintreaderisnotreadyfortapping.
2Solidgreen:Thefingerprintreaderisreadyfortapping.
3Amber,blinking:Thefingerprintcannotbeauthenticated.
Associatingyourfingerprintswithyourpower-onpasswordandharddiskpassword
Toassociateyourfingerprintswithyourpower-onpasswordandharddiskpassword,manuallycreatea
connectionbydoingthefollowing:
1.Turnoffandthenturnonthecomputer.
2.Whenprompted,scanyourfingeronthefingerprintreader.
3.Enteryourpower-onpassword,harddiskpassword,orbothasrequired.Theconnectioniscreated.
Whenyoustartthecomputeragain,youcanuseyourfingerprintstologintothecomputerwithnoneedto
enteryourWindowspassword,power-onpassword,andharddiskpassword.
Attention:Ifyoualwaysuseyourfingerprinttologintothecomputer,youmightforgetyourpasswords.
Writedownyourpasswords,andkeeptheminasafeplace.Ifyouforgetyourpower-onpassword,
youmusttakeyourcomputertoaLenovo-authorizedserviceroramarketingrepresentativetohavethe
passwordcanceled.Ifyouforgetyourharddiskpassword,Lenovocannotresetyourpasswordorrecover
datafromthestoragedrive.YoumusttakeyourcomputertoaLenovo-authorizedserviceroramarketing
representativetohavethestoragedrivereplaced.Proofofpurchaseisrequired,andafeewillbecharged
forpartsandservice.
Maintainingthefingerprintreader
Thefollowingactionscoulddamagethefingerprintreaderorcauseitnottoworkproperly:
•Scratchingthesurfaceofthereaderwithahard,pointedobject
•Scrapingthesurfaceofthereaderwithyourfingernailoranythinghard
Chapter5.Security63
•Usingortouchingthereaderwithadirtyfinger
Ifyounoticeanyofthefollowingconditions,gentlycleanthesurfaceofthereaderwithadry,soft,lint-free
cloth:
•Thesurfaceofthereaderisdirtyorstained.
•Thesurfaceofthereaderiswet.
•Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Ifyourfingerhasanyofthefollowingconditions,youmightnotbeabletoregisterorauthenticateit:
•Yourfingeriswrinkled.
•Yourfingerisrough,dry,orinjured.
•Yourfingerisstainedwithdirt,mud,oroil.
•Thesurfaceofyourfingerisdifferentfromtheonewhenyouenrolledyourfingerprint.
•Yourfingeriswet.
•Yourfingerthatyouarecurrentlyusinghasnotbeenenrolledbefore.
Toimprovethesituation,trythefollowing:
•Cleanorwipeyourhandstoremoveanyexcessdirtormoisturefromthefingers.
•Enrollanduseadifferentfingerforauthentication.
Deletingdatafromyourstoragedrive
Someofthedatastoredonthestoragedrivemightbesensitive.Handingyourcomputerovertosomeone
elsewithoutdeletingtheinstalledsoftware,suchasoperatingsystemsandprograms,mightevenviolate
thelicenseagreements.Besuretodeletedatastoredonthestoragedrivebeforeyoudisposeof,sell,
orhandoveryourcomputer.
Youcanusethefollowingmethodstodeletedatafromthestoragedrive:
•MovethedatatotheRecycleBin,andthenemptytheRecycleBin.
•Formatyourstoragedrive,usingthesoftwaretoinitializeit.
•UsetherecoveryprogramprovidedbyLenovotobringthestoragedrivebacktothefactorydefault
settings.
Theseoperations,however,onlychangethefilelocationofthedata;theydonotdeletethedataitself.The
dataisstillthere,eventhoughitseemstobelost.Thus,itissometimespossibletoreadthedatabyuseof
specialsoftwarefordatarecovery.Thereisariskthatpeopleofbadfaithmightreadandmisusethecritical
dataonstoragedrivesforunexpectedpurposes.
Topreventleakageofdata,itisimportantthatyoudeleteallthedatafromtheharddiskdrivewhenyou
disposeof,sell,orhandoveryourcomputer.Youcandestroythedataphysicallybysmashingtheharddisk
drivewithahammer,ormagneticallybymeansofstrongmagneticpower,thusmakingthedataunreadable.
Butitisrecommendedthatyouusethesoftware(payware)orservice(payservice)developedforthat
purpose.Theprocessmighttakeseveralhours.
Fordisposingofdataonthesolid-statedrive,LenovoprovidestheDriveEraseUtilityforResettingthe
CryptographicKeyandErasingtheSolidStateDrivetool.
SomecomputersmightsupportaDiskEncryptionharddiskdriveorEncryptionsolid-statedriveandhave
suchadriveinstalled.Youcanlogicallydisposeofallthedataonthedriveinashorttimebyerasingthe
64T470sUserGuide
cryptographickey.Thedataencryptedwiththeoldkeyisnotphysicallyerasedbutremainsonthedrive;
however,itcannotbedecryptedwithouttheoldkey.ThisfeatureisalsoavailablewiththeDriveEraseUtility
forResettingtheCryptographicKeyandErasingtheSolidStateDrivetool.
Usingfirewalls
Ifyoursystemispreinstalledwithafirewallprogram,itprotectsagainstcomputerInternetsecuritythreats,
unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.
Formoreinformationabouthowtousethefirewallprogram,seethehelpsystemthatcomeswiththe
program.
Protectingdataagainstviruses
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Formoreinformationaboutyourantivirussoftware,seethehelpsystemofyourantivirussoftware.
Chapter5.Security65
66T470sUserGuide
Chapter6.Advancedconfiguration
Thischapterprovidesinformationtohelpyoufurtherconfigurethecomputer:
Installinganewoperatingsystem
Insomesituations,youmightneedtoinstallanewoperatingsystem.Thistopicprovidesinstructionson
howtoinstallanewoperatingsystem.
InstallingtheWindows7operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourstoragedrive,
includingthedatathatwerestoredinahiddenfolder.
ToinstalltheWindows7operatingsystem,dothefollowing:
1.Ensurethatyousetthesecuritychiptocorrectvalue:
•Windows7(32-bit)operatingsystem:TPM1.2
•Windows7(64-bit)operatingsysteminLegacymode:TPM1.2
•Windows7(64-bit)operatingsysteminUEFImode:TPM2.0
Formoreinformation,see“Settingthesecuritychip”onpage61.
2.CopyallthesubfoldersandfilesatC:\SWTOOLStoaremovablestoragedevice.
•ThesupplementfilesfortheWindows7operatingsystemareatC:\SWTOOLS\OSFIXES.
•ThedevicedriversareatC:\SWTOOLS\DRIVERS.
•ThepreinstalledprogramsareatC:\SWTOOLS\APPS.
3.StarttheThinkPadSetupprogram.See“ConfiguringThinkPadSetup”onpage70.
4.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.
5.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexample,USBHDD.
ThenpressEsc.
6.SelectStartup➙UEFI/LegacyBoot.Thendooneofthefollowing:
•ToinstalltheWindows7(32-bit)operatingsystem,selectLegacyOnlyorBoth.
•ToinstalltheWindows7(64-bit)operatingsysteminLegacymode,selectLegacyOnly.
•ToinstalltheWindows7(64-bit)operatingsysteminUEFImode,selectUEFIOnly.
Notes:
•Forcomputerswithanon-volatilememory(NVM)Expressdrive,youcaninstalltheWindows7
operatingsystemontothedriveonlyinUEFImode.Inthiscase,ensurethatyoualwaysselect
UEFIOnly.
•TPM2.0issupportedonlyontheWindows7(64-bit)operationsysteminUEFImode.Ifyouinstall
theWindows7(64-bit)operatingsysteminLegacymode,ensurethatyousetthesecuritychip
toTPM1.2.
7.PressF10tosavethesettingsandexittheThinkPadSetupprogram.
8.ConnectanexternalDVDdrivetothecomputer,inserttheWindows7operatingsysteminstallation
DVDintothedrive,andthenrestartthecomputer.
©CopyrightLenovo201767
Notes:
•IfyoustarttheinstallationDVDimagefromanexternalUSBdeviceorifyourcomputerhasanNVM
Expressdriveinstalled,doadditionalconfigurationsbeforeyoustart.Formoreinformation,goto
http://www.lenovo.com/support/installwin7viausb3.
•IfanNVMExpressdriveisinstalled,additionaldriversalsoarerequired.Formoreinformation,goto
https://support.microsoft.com/en-us/kb/2990941.
9.RestorethefolderatC:\SWTOOLSthatyoubackedup.
10.Installthedevicedrivers.See“Installingdevicedrivers”onpage69.
11.InstalltheWindows7fixmodules.YoucanfindtheWindows7fixmodulesatC:\SWTOOLS\OSFIXES\.For
moreinformation,gototheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/.
12.Installtheregistrypatches,forexample,theEnablingWakeonLANfromStandbyforENERGY
STARpatch.Todownloadandinstalltheregistrypatches,gototheLenovoSupportWebsiteat
http://www.lenovo.com/support.
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwisetheoperatingsystemwillnotstartcorrectly.
WhenyouinstalltheWindows7operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:
CountryorregionCodeCountryorregionCode
ChinaSCNetherlandsNL
DenmarkDKNorwayNO
FinlandFISpainSP
FranceFRSwedenSV
GermanyGRTaiwanandHongKongTC
ItalyITUnitedStatesUS
JapanJP
InstallingtheWindows10operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourinternalstorage
drive,includingthedatathatwerestoredinahiddenfolder.
ToinstalltheWindows10operatingsystem,dothefollowing:
1.EnsurethatyousetthesecuritychiptoTPM2.0.Formoreinformation,see“Settingthesecurity
chip”onpage61.
2.Connectthedrivethatcontainstheoperatingsysteminstallationprogramtothecomputer.
3.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage70.
4.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.
5.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexample,USBHDD.
ThenpressEsc.
6.SelectRestartandensurethatOSOptimizedDefaultsisenabled.ThenpressF10tosavethesettings
andexittheThinkPadSetupprogram.
7.Followtheon-screeninstructionstoinstallthedevicedriversandnecessaryprograms.See“Installing
devicedrivers”onpage69.
68T470sUserGuide
8.Afterinstallingthedevicedrivers,applyWindowsUpdatetogetthelatestmodules,forexamplethe
securitypatches.
9.Dependingonyourpreference,installLenovoprograms.ForinformationaboutLenovoprograms,
see“Lenovoprograms”onpage12.
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwise,theoperatingsystemwillnotstartcorrectly.
WhenyouinstalltheWindows10operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:
CountryorregionCodeCountryorregionCode
ChinaSCNetherlandsNL
DenmarkDKNorwayNO
FinlandFISpainSP
FranceFRSwedenSV
GermanyGRTaiwanandHongKongTC
ItalyITUnitedStatesUS
JapanJP
Installingdevicedrivers
Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor
“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecific
driver.Ifyouaddacomponent,theoperatingsystemmustbeinstructedonhowtooperatethatpieceof
hardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponentand
understandhowtouseit.
Note:Becausedriversareprograms,likeanyotherfileonyourcomputer,theyaresusceptibletocorruption
andmightnotperformproperlyifcorruptionoccurs.
Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriverfor
acomponentwhenyounoticepoorperformancefromthatcomponentorwhenyouaddedacomponent.
Thisactionmighteliminatethedriverasthepotentialcauseofaproblem.
GettingthelatestdriversfromtheWebsite
YoucandownloadandinstallupdateddevicedriversfromtheLenovoSupportWebsitebydoingthe
following:
1.Gotohttp://www.lenovo.com/support.
2.Selecttheentryforyourcomputerandthenfollowtheinstructionsonthescreentodownloadand
installnecessarysoftware.
Gettingthelatestdriversusingpreinstalledprograms
ThinkPadnotebookcomputersprovidethefollowingpreinstalledprogramsthatyoucanusetodownload
andinstallupdateddevicedrivers.
•ForWindows7:SystemUpdate
•ForWindows10:LenovoCompanion
ThesystemupdatefunctionofSystemUpdateorLenovoCompanionhelpsyoukeepthesoftwareonyour
computerup-to-date.UpdatepackagesarestoredonLenovoserversandcanbedownloadedfromthe
Chapter6.Advancedconfiguration69
LenovoSupportWebsite.Updatepackagescancontainapplications,devicedrivers,UEFIBIOSflashes,
orsoftwareupdates.WhenSystemUpdateorLenovoCompanionconnectstotheLenovoSupportWeb
site,theprogramautomaticallyrecognizesthefollowinginformationanddetermineswhatupdatesare
availableforyourcomputer:
•Machinetypeandmodelofyourcomputer
•Installedoperatingsystem
•Languageoftheoperatingsystem
SystemUpdateorLenovoCompanionthendisplaysalistofupdatepackagesandcategorizeseachupdate
ascritical,recommended,oroptionaltohelpyouunderstandtheimportance.Youhavecompletecontrolof
whichupdatestodownloadandinstall.Afteryouselecttheupdatepackagesyouwant,SystemUpdateor
LenovoCompanionautomaticallydownloadsandinstallstheupdates.
SystemUpdateorLenovoCompanionispreinstalledonyourcomputerandisreadytorun.Theonly
prerequisiteisanactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusethe
schedulefeaturetoenabletheprogramtosearchforupdatesautomaticallyatspecifiedintervals.Youalso
canpredefinescheduledupdatestosearchbythefollowingseveritysothelistyouchoosefromcontains
onlythoseupdatetypesthatyouneed:
•Criticalupdates(Windows7andWindows10)
•Criticalandrecommendedupdates(Windows7)
FormoreinformationabouthowtouseSystemUpdateorLenovoCompanion,seethehelpsystem
oftheprogram.
UsingtheThinkPadSetupprogram
TheThinkPadSetupprogramenablesyoutoselectthepreferredsettingsforyourcomputerthrough
configuringtheBIOS.
ConfiguringThinkPadSetup
TheThinkPadSetupprogrammenulistsvariousitemsaboutsystemconfiguration.
Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.
ToconfigureThinkPadSetup,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1.TheThinkPadSetupprogramstarts.
Note:Ifyouarerequiredtoenterthesupervisorpassword,enterthecorrectpassword.Youalsocan
pressEntertoskipthepasswordpromptandstarttheThinkPadSetupprogram.Ifyoudonotenterthe
password,youcannotchangetheconfigurationsthatareprotectedbythesupervisorpassword.
2.Usethearrowkeystoselectatab;orusethearrowkeystolocateanitemandpressEntertoselect
it.Thenthesupportedsubmenuisdisplayed.
3.Defaultvaluesareinboldface.Setthevalueofanitembydoingoneofthefollowing:
•PressF6tochangetoahighervalue.
•PressF5tochangetoalowervalue.
4.PresstheEsckeytoexitthesubmenuandreturntotheparentmenu.Thenusethesamemethod
mentionedabovetochangeotherconfigurations.
70T470sUserGuide
5.Whenyoucompletetheconfiguration,pressF10tosaveandexit.YoualsocanselecttheRestarttabin
theThinkPadSetupmenu,andrestartyourcomputerwithoneoftheprovidedoptions.
YoucanpressF9torestoretothedefaultsettings.
Changingthestartupsequence
Insomecases,youmighthavetochangethestartupsequencesothatthecomputerstartsfromadesired
devicewhenpoweredon.Readthistopictolearnhowtochangethecomputerstartupsequence.
Attention:
•Afteryouchangethestartupsequence,ensurethatyouselectthecorrectdeviceduringacopy,asave,or
aformatoperation.Ifyouselectthewrongdevice,thedataonthatdevicemightbeerasedoroverwritten.
•IfyouareusingtheWindowsBitLockerDriveEncryptionfeatureandyourcomputerhasaTrusted
PlatformModule,donotchangethestartupsequence.BitLockerDriveEncryptionlocksthecomputer
whenitdetectsthechangeofstartupsequence.
Tochangethestartupsequence,dothefollowing:
1.AccesstheThinkPadSetupprogramandselectStartup➙Boot.ThenpressEnter.Thedefaultdevice
orderlistisdisplayed.
2.Setthestartupsequenceasyoudesired.
3.PressF10tosavethechangesandrestartthesystem.
Youalsocanchangethestartupsequencetemporarilybydoingthefollowing:
1.Turnoffthecomputer.
2.Turnonthecomputer.Whenthelogoscreenisdisplayed,presstheF12key.
3.Selectthedevicethatyouwantthecomputertostartfrom.ThenpressEnter.
Note:TheBootmenuwillbedisplayedifthecomputercannotstartfromanydevicesortheoperating
systemcannotbefound.
UpdatingtheUEFIBIOS
TheUEFIBIOSisthefirstprogramthatthecomputerrunswhenthecomputeristurnedon.TheUEFIBIOS
initializesthehardwarecomponents,andloadstheoperatingsystemandotherprograms.
Whenyouinstallanewprogram,devicedriver,orhardwarecomponent,youmightbeinformedtoupdate
theUEFIBIOS.YoucanupdatetheUEFIBIOSbystartingyourcomputerfromaflashupdatediscoraflash
updateprogramrunningintheWindowsenvironment.
Therequirementsforflashupdateareasfollows:
•ThecomputermustbestartedoverLAN.
•ThecomputermustbeengagedinthePrebooteXecutionEnvironment(PXE).
•Anetwork-managementprogrammustbeinstalledonthecomputerofthenetworkadministrator.
ForinstructionsonhowtoupdatetheUEFIBIOS,gotohttp://www.lenovo.com/support.
BIOSmenu
ThistopicintroducesthefollowingBIOSmenusofyourcomputer:
•Mainmenu
Chapter6.Advancedconfiguration71
•Configmenu
•Date/Timemenu
•Securitymenu
•Startupmenu
•Restartmenu
Note:Dependingonthemodelandoperatingsystem,themenuitemsandthedefaultvaluemightchange
withoutnotice.
Mainmenu
WhenyouentertheThinkPadSetupprogram,youfirstseetheMainmenuasfollows:
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue
mightvary.
•UEFIBIOSVersion
•UEFIBIOSDate
•EmbeddedControllerVersion
•MEFirmwareVersion
•MachineTypeModel
•System-unitserialnumber
•Systemboardserialnumber
•AssetTag
•CPUType
•CPUSpeed
•InstalledMemory
•UUID
•MACAddress(InternalLAN)
•Preinstalledoperatingsystemlicense
•UEFISecureBoot
•OA3ID
•OA2
Configmenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue
mightvary.
Network
•WakeOnLAN
Values:Disabled,AConly,ACandBattery
Description:Thenetworkadministratorcanturnonacomputerfromamanagementconsolebyusing
theWakeonLANfeature.IfyouselectACOnly,theWakeonLANfeatureisenabledonlywhentheac
poweradapterisattached.IfyouselectACandBattery,theWakeonLANfeatureisenabledwithany
powersources.
Notes:
–ThemagicpackettypeWakeonLANrequiresthattheacpowerisattached.
72T470sUserGuide
–TheWakeonLANfeaturedoesnotworkwhentheharddiskpasswordisset.
•EthernetLANOptionROM
Values:Disabled,Enabled
Description:TheEthernetLANOptionROMenablesthestartupfromanintegratednetworkdevice.This
menuisdisplayedonlyinLegacyOnlybootmodeorBothbootmodewithLegacyfirst.
•UEFIIPv4NetworkStack
Values:Disabled,Enabled
Description:EnableordisableInternetProtocolVersion4(IPv4)networkstackforUEFIenvironment.This
menuisdisplayedonlyinUEFIOnlybootmodeorBothbootmodewithUEFIfirst.
•UEFIIPv6NetworkStack
Values:Disabled,Enabled
Description:EnableordisableInternetProtocolVersion6(IPv6)networkstackforUEFIenvironment.This
menuisdisplayedonlyinUEFIOnlybootmodeorBothbootmodewithUEFIfirst.
•UEFIPXEBootPriority
Values:IPv6First,IPv4First
Description:SelectnetworkstackpriorityforUEFIPXEboot.ThismenuisdisplayedonlyinUEFIOnly
bootmodeorBothbootmodewithUEFIfirst,whenIPv6andIPv4stacksarebothenabled.
•WakebyWiGigDock
Values:Disabled,Enabled
Description:Enableordisablethewake-upfunctionoftheThinkPadWiGigDock.IfyouselectEnabled,
thebatterylifemightbecomeshorter.
•WirelessAutoDisconnection
Values:Disabled,Enabled
Description:Enableordisablethewirelessautomaticdisconnectionfunction.Thisisselectableonly
whenanEthernetcableisconnectedtotheEthernetconnectoronyourcomputer.IfyouselectEnabled,
WirelessLANandWiGigsignalsareautomaticallyturnedoffwheneveranEthernetcableisconnected.
Note:EthernetconnectionbytheUSBEthernetadapterisnotsupportedbythisfeature.
•MACaddressPassThrough
Values:Disabled,Enabled
Description:TheMACaddressfortheLENOVOUSBDockwillbechangedtotheInternalMACaddress.
IfyouselectDisabled,theMACaddressfortheLENOVOUSBDockwillremaintheoriginalMAC
address.IfyouselectEnabled,theMACaddressfortheLENOVOUSBDockwillbechangedtothe
InternalMACaddress.
USB
•USBUEFIBIOSSupport
Values:Disabled,Enabled
Description:EnableordisablethebootsupportforUSBstoragedevices.
•AlwaysOnUSB
Values:Disabled,Enabled
Description:SelectEnabledtochargedevicesthroughtheAlwaysOnUSBconnectorsevenwhenthe
computeristurnedoff,insleepmode,orinhibernationmode.
•ChargeinBatteryMode
Values:Disabled,Enabled
Chapter6.Advancedconfiguration73
Description:ThisoptionissupportedonlywhenAlwaysOnUSBisenabled.SelectEnabledtocharge
devicesthroughtheAlwaysOnUSBconnectorevenwhenthecomputerisinhibernationmode,or
poweredoffandinbatteryoperation.
Keyboard/Mouse
•TrackPoint
Values:Disabled,Enabled
Description:Enableordisablethebuilt-inTrackPointpointingdevice.
Note:Ifyouwanttouseanexternalmouse,selectDisabled.
•Trackpad
Values:Disabled,Enabled
Description:Enableordisablethebuilt-intrackpad.
Note:Ifyouwanttouseanexternalmouse,selectDisabled.
•FnandCtrlKeyswap
Values:Disabled,Enabled
Description:IfyouselectEnabled,theFnkeyworksastheCtrlkeyandtheCtrlkeyworksastheFnkey.
•F1–F12asPrimaryFunction
Values:Disabled,Enabled
Description:IfyouselectEnabled,pressingthefunctionkeysdirectlyinputsF1–F12.Ifyouselect
Disabled,pressingthefunctionkeysdirectlyinitiatesthespecialfunctionprintedasanicononeach
key.Totemporarilyswitchtheabovetwofunctions,pressFn+Esc.
•FnStickykey
Values:Disabled,Enabled
Description:IfyouselectEnabled,youcanpresstheFnkey(insteadofpressandhold)tokeepit
inapressedcondition.Thenpressthefunctionkeyyouwant.Theactionisequivalenttopressing
thefunctionkeysimultaneouslywiththeFnkey.
Display
•BootDisplayDevice
Values:ThinkPadLCD,USBType-C,HDMI,Displayondock
Description:Selectthedisplaydevicethatyouwanttoactivateatboottime.Thisselectioniseffective
forboottime,passwordprompt,andThinkPadSetup.USBType-CcorrespondstotheUSBType-C
connectoronyourcomputer.HDMIcorrespondstotheHDMIconnectoronyourcomputer.Display
ondockcorrespondstothevideoconnectors(suchastheDisplayPort,DVI,orVGAconnectors)ona
dockingstation.Bootscreenisclonedtoalldisplaysondock.
•SharedDisplayPriority
Values:HDMI,Displayondock
Description:Selecttheprioritybetweenshareddisplayoutputs.HDMIandDockdisplaysshareasingle
displayoutput.Thisoptionselectstheonethatisprioritized.
•TotalGraphicsMemory
Values:256MB,512MB
Description:AllocatethetotalmemorywhichIntelinternalgraphicsshares.
Note:Ifyouselect512MB,themaximumusablememorymightbereducedonthe32–bitoperating
system.
74T470sUserGuide
•BootTimeExtension
Values:Disabled,1second,2seconds,3seconds,5seconds,10seconds
Description:Duringthebootprocess,thecomputermightnotdetecttheexternalmonitorsthatneed
moretimetogetready.Selecthowlongyouwanttoextendthebootprocess.
Power
•IntelSpeedStep®technology
Values:Disabled,Enabled
Description:SelectthemodeofIntelSpeedSteptechnologyatruntime.
–ModeforAC
Values:MaximumPerformance,BatteryOptimized
Description:MaximumPerformance:Alwaysthehighestspeed
–ModeforBattery
Values:MaximumPerformance,BatteryOptimized
Description:BatteryOptimized:Alwaysthelowestspeed
•AdaptiveThermalManagement
Description:Selectathermalmanagementschemetouse.Theschemeaffectsfansound,temperature,
andperformance.
–SchemeforAC
Values:MaximizePerformance,Balanced
Description:MaximizePerformance:ReduceCPUthrottling.
–SchemeforBattery
Values:MaximizePerformance,Balanced
Description:Balanced:Balancesound,temperature,andperformance.
•CPUPowerManagement
Values:Disabled,Enabled
Description:Enableordisablethepower-savingfeaturethatstopsthemicroprocessorclockautomatically
whentherearenosystemactivities.Normally,itisnotnecessarytochangethesetting.
•PowerOnwithACAttach
Values:Disabled,Enabled
Description:Enableordisableafeaturethatturnsonthecomputerwhentheacpoweradapteris
attached.IfyouselectEnabled,thecomputerispoweredonwhentheacpoweradapterisattached.If
thecomputerisinthehibernationmode,thecomputerresumesnormaloperation.IfyouselectDisabled,
thecomputerisnotpoweredonnorresumedwhentheacpoweradapterisattached.
•DisableBuilt-inBattery
Values:Yes,No
Description:Temporarydisablebatteryforservicingthesystem.Afterselectingthisitem,thesystemwill
beautomaticallypoweredoff,thenreadytobeserviced.
Note:Thebatterywillbeautomaticallyenabledwhentheacpoweradapterisreconnected.
BeepandAlarm
•PasswordBeep
Values:Disabled,Enabled
Chapter6.Advancedconfiguration75
Description:Enableordisableabeepwhenthecomputeriswaitingforapower-on,harddisk,or
supervisorpassword.Differentbeepsremindyouthatthepasswordyouenteredisrightorwrong.
•KeyboardBeep
Values:Enabled,Disabled
Description:Enableordisableabeepwhenunmanageablekeycombinationsarepressed.
Thunderbolt(TM)3
•WakebyThunderbolt(TM)3
Values:Disabled,Enabled
Description:Enableordisablethewake-upfunctionoftheThunderbolt(TM)3connector.Ifyouselect
Enabled,thebatterylifeduringthelowpowerstatusmightbecomeshorter.
•Securitylevel
Values(forWindows764-bitandWindows10):NoSecurity,UserAuthorization,SecureConnect,
DisplayPortandUSB
Values(forWindows732-bit):NoSecurity,UserAuthorization,SecureConnect,DisplayPortandUSB
Note:DonotchangethedefaultsettingsontheWindows7(32-bit)operatingsystem.Otherwisethe
computermightnotstart.
Description:Selectthesecuritylevel:
–NoSecurity:AllowThunderboltdevicestobeconnectedautomatically.
–UserAuthorization:AllowThunderboltdevicestobeconnectedafteruserauthorization.
–SecureConnect:AllowThunderboltdevicestobeconnectedwithasavedkeythathasbeenapproved
bytheuser.
–DisplayPortandUSB:AllowonlyDisplayPort-compatibledevicesandUSBdevicestobeconnected.
Thunderboltdevicesarenotallowedtobeconnected.
•Thunderbolt(TM)device
Values:Disabled,Enabled
Description:EnableordisableThunderbolt(TM)devicesinthePre-OSenvironmentthatisdisplayed
afterThunderbolt(TM)3.Ifthecomputerstartsfrombootabledevices,moveDevicefromExcluded
fromthebootpriorityorder.
•USBdevice
Values:Disabled,Enabled
Description:EnableordisableUSBdevicesinthePre-OSenvironmentthatisdisplayedafter
Thunderbolt(TM)3.Ifthecomputerstartsfrombootabledevices,moveDevicefromExcludedfrom
thebootpriorityorder.
IntelAMT
•Intel(R)AMTControlValues:Disabled,Enabled,PermanentlyDisabled
Description:IfyouselectEnabled,IntelAMT(ActiveManagementTechnology)isconfiguredand
additionalsetupitemsareprovidedinMEBx(ManagementEngineBIOSExtension)Setup.Ifyouselect
PermanentlyDisabled,youcanneverenableitagain.Becautiouswhenyoumaketheselection.
•USBKeyProvisioning
Values:Disabled,Enabled,PermanentlyDisabled
Description:ThisoptionenablesordisablesUSBkeyprovisioning.
•CIRATimeout
76T470sUserGuide
Values:0–255
Description:SetthetimeoutoptionfortheCIRAconnectiontobeestablished.Selectablevaluesare
from0to255.Ifyouselect0,use60secondsasthedefaulttimeoutvalue.Ifyouselect255,thewaiting
timeforestablishingaconnectionisunlimited.
Note:Thedefaultvalueis60seconds.
•ConsoleType
Values:VT100,VT100+,VT-UTF8,PCANSI
Description:SelecttheconsoletypeforAMT.ThisconsoletypemustmatchtheIntelAMTremoteconsole.
Date/Timemenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue
mightvary.
•SystemDate
Descriptions:Setorchangethedateofthesystem.
•SystemTime
Descriptions:Setorchangethetimeofthesystem.
Securitymenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue
mightvary.
Password
•SupervisorPassword
Values:Disabled,Enabled
Descriptions:Setasupervisorpasswordtopreventunauthorizedusersfromchangingthestartup
sequence,network-relatedsettings,andsystemdateandtime.Formoreinformation,see“Passwords
introduction”onpage59.
•LockUEFIBIOSSettings
Values:Disabled,Enabled
Descriptions:EnablethisoptiontopreventunauthorizedusersfromchanginganysettingsinThinkPad
Setup.Tousethisfunction,asupervisorpasswordisrequired.
•PasswordatUnattendedBoot
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,apasswordpromptisdisplayedwhenthecomputeristurned
onbyanunattendedeventsuchasaWakeonLANattempt.Topreventunauthorizedaccess,settheuser
authenticationontheoperatingsystem.
•PasswordatRestart
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,apasswordpromptisdisplayedwhenyourestartthe
computer.Topreventunauthorizedaccess,settheuserauthenticationontheoperatingsystem.
•PasswordatBootDeviceList
Values:Disabled,Enabled
Descriptions:Ifyouenablethisoption,thesupervisorpasswordisrequiredwhenyoutrytoenterthe
BootmenubyrepeatedlypressingF12.Tousethisfunction,asupervisorpasswordmustbeset.
•PasswordCountExceededError
Chapter6.Advancedconfiguration77
Values:Disabled,Enabled
Descriptions:EnablethisoptiontodisplaythePOST0199errormessagewhenyouenterawrong
supervisorpasswordmorethanthreetimes.
•SetMinimumLength
Values:Disabled,xcharacters(4≤x≤12)
Descriptions:Specifyaminimumlengthforpower-onpasswordsandharddiskpasswords.Ifasupervisor
passwordisset,youcannotchangetheminimumlengthuntilyouloginasasupervisor.
•Power-OnPassword
Values:Disabled,Enabled
Descriptions:Setapower-onpasswordtoprotectthecomputerfromunauthorizedaccess.Formore
information,see“Passwordsintroduction”onpage59.
•HardDiskxPassword
Values:Disabled,Enabled
Descriptions:Setaharddiskpasswordtopreventunauthorizedusersfromaccessingdataontheinternal
storagedrive.Formoreinformation,see“Passwordsintroduction”onpage59.
Fingerprint
•PredesktopAuthentication
Values:Disabled,Enabled
Descriptions:Enableordisablefingerprintauthenticationbeforetheoperatingsystemisloaded.
•ReaderPriority
Values:External➙Internal,InternalOnly
Descriptions:Ifyourcomputerhasaninternalfingerprintreaderandanattachedexternalfingerprint
reader,usethisoptiontospecifythefingerprintreaderpriority.
•SecurityMode
Values:Normal,High
Descriptions:Ifthefingerprintisnotauthenticated,youcanenterapasswordinstead.Ifyouhave
selectedNormal,entereitherthepower-onpasswordorthesupervisorpassword;ifyouhaveselected
High,supervisorpasswordmustbeentered.
•PasswordAuthentication
Values:Disabled,Enabled
Descriptions:Enablethisoptiontousepasswordauthenticationwhenfingerprintsarenotavailable.This
itemisdisplayedifSecurityModeissettoHigh.
•ResetFingerprintData
Value:Enter
Descriptions:Usethisoptiontoeraseallfingerprintdatastoredinthefingerprintreaderandresetthe
settingstothefactorydefaultstate.Asaresult,anypower-onsecurityfeaturespreviouslyenabledwillnot
workuntiltheyarere-enabledinthefingerprintsoftware.
SecurityChip
•SecurityChipType
Values:TPM2.0
Descriptions:YoucanuseadiscreteTPMchipwithTPM2.0mode.
Note:ThisitemisnotdisplayedontheTPM1.2supportmodel.
78T470sUserGuide
•SecurityChipSelection
Values(Windows764-bitandWindows10):TPM2.0,TPM1.2
Values(Windows732-bit):TPM2.0,TPM1.2
Descriptions:SettheTPMoperationalmode.
Note:ThisitemisdisplayedonlyontheTPM1.2supportmodel.
•SecurityChip(forTPM2.0)
Values:Enabled,Disabled
Descriptions:Enableordisablethesecuritychip.
•SecurityChip(forTPM1.2)
Values:Active,Inactive,Disabled
Descriptions:IfyouselectActive,thesecuritychipisfunctional.IfyouselectInactive,theSecurity
Chipisvisible,butnotfunctional.IfyouselectDisabled,theSecurityChipishiddenandthesecurity
chipisnotfunctional.
•SecurityReportingOptions
–SMBIOSReporting
Values:Enabled,Disabled
Descriptions:Whenenabled,changestocorrespondingUEFIBIOSdataareloggedinalocation,
(PCR1,definedintheTCGstandards),whichotherauthorizedprogramscanmonitor,readandanalyze.
•ClearSecurityChip
Descriptions:Usethisoptiontocleartheencryptionkey.Itwillnotbepossibletoaccess
already-encrypteddataafterthesekeysarecleared.
•Intel(R)TXTFeature:
Values:Disabled,Enabled
Descriptions:EnableordisabletheIntelTrustedExecutionTechnology.
•PhysicalPresenceforProvisioning
Values:Disabled,Enabled
Descriptions:Ifthisoptionisenabled,aconfirmationmessageisdisplayedwhenyouchangethe
settingofthesecuritychip.
Note:ThisitemisdisplayedonlyontheTPM1.2supportmodel.
•PhysicalPresenceforClear
Values:Disabled,Enabled
Descriptions:Ifthisoptionisenabled,aconfirmationmessageisdisplayedwhenyouclearthesecurity
chip.
UEFIBIOSUpdateOption
•FlashBIOSUpdatingbyEnd-Users
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,alluserscanupdatetheUEFIBIOS.Ifyoudisablethisoption,
onlythepersonwhoknowsthesupervisorpasswordcanupdatetheUEFIBIOS.
•SecureRollBackPrevention
Values:Disabled,Enabled
Descriptions:Whenthisoptionisdisabled,youcanflashtheUEFIBIOStoearlierversion.
Chapter6.Advancedconfiguration79
•WindowsUEFIFirmwareUpdate
Values:Enabled,Disabled
Descriptions:EnableordisabletheWindowsUEFIFirmwareUpdatefeature.IfyouselectDisabled,BIOS
willskipWindowsUEFIFirmwareUpdateandyoucanflashtheUEFIBIOStoanearlierversion.
MemoryProtection
•ExecutionPrevention
Values:Disabled,Enabled
Descriptions:Somecomputervirusesandwormscausememorybufferstooverflow.Byenablingthis
option,youcanprotectyourcomputeragainstattacksfromsuchvirusesandworms.Iftheoptionis
enabledbutyoufindthataprogramdoesnotrunproperly,disablethisoptionfirstandthenresetthe
settings.
Virtualization
•IntelVirtualizationTechnology
Values:Disabled,Enabled
Descriptions:Ifthisoptionisenabled,aVirtualMachineMonitor(VMM)canutilizetheadditionalhardware
capabilitiesprovidedbyIntelVirtualizationTechnology.
•IntelVT-dFeature
Values:Disabled,Enabled
Descriptions:IntelVT-dstandsforIntelVirtualizationTechnologyforDirectedI/O.Whenenabled,aVMM
canutilizetheplatforminfrastructureforI/Ovirtualization.
I/OPortAccess
Descriptions:Usethissubmenutoenableordisablethefollowinghardwarefeatures:
•EthernetLAN
•WirelessLAN
•WirelessWAN
•Bluetooth
•USBport
•Memorymoduleslot
•Smartcardslot
•Integratedcamera
•Microphone
•Fingerprintreader
•NFCdevice
•Thunderbolt
•WiGig
InternalDeviceAccess
•BottomCoverTamperDetection
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,supervisorpasswordisrequiredwhenabottomcovertamper
isdetected.Thisoptionisnotfunctionaluntilasupervisorpasswordisset.
•InternalStorageTamperDetection
80T470sUserGuide
Values:Disabled,Enabled
Descriptions:Whenthisoptionisenabled,removinganyinternalstoragedevicewhenyourcomputerisin
sleepmodewillbedetected.Ifyouremovetheinternalstoragedevicewhilethecomputerisinsleep
mode,thecomputerwillshutdownwhenyouwakeitup,andanyunsaveddatawillbelost.
Anti-Theft
•ComputraceModuleActivation
Values:Disabled,Enabled,PermanentlyDisabled
Descriptions:EnabletheUEFIBIOSinterfacetoactivatethecomputracemodule.Computraceisan
optionalmonitoringservicefromAbsoluteSoftware.IfyouselectPermanentlyDisabled,youcannot
enablethissettingagain.
SecureBoot
•SecureBoot
Values:Disabled,Enabled
Descriptions:Enablethisoptiontopreventunauthorizedoperatingsystemsfromloadingwhenyou
turnonthecomputer.
•PlatformMode
Values:SetupMode,UserMode
Descriptions:Specifythesystemoperatingmode.
•SecureBootMode
Values:StandardMode,CustomMode
Descriptions:SpecifytheSecureBootmode.
•ResettoSetupMode
Descriptions:UsethisoptiontoclearthecurrentplatformkeyandresetPlatformModetoSetupMode.
•RestoreFactoryKeys
Descriptions:UsethisoptiontorestoreallkeysandcertificatesinSecureBootdatabasestothe
factorydefaults.
•ClearAllSecureBootKeys
Descriptions:UsethisoptiontoclearallkeysandcertificatesinSecureBootdatabasesandinstall
yourownkeysandcertificates.
Intel(R)SGX
•Intel(R)SGXControl
Values:Disabled,Enabled,SoftwareControlled
Descriptions:EnableordisabletheIntelSoftwareGuardExtensions(SGX)function.Ifyouselect
SoftwareControlled,SGXwillbecontrolledbytheoperatingsystem.
•ChangeOwnerEPOCH
Value:Enter
Descriptions:ChangeOwnerEPOCHtoarandomvalue.UsethisoptiontoclearSGXuserdata.
DeviceGuard
•DeviceGuard
Values:Disabled,Enabled
Descriptions:ThisoptionisusedtosupportMicrosoftDeviceGuard.
Chapter6.Advancedconfiguration81
Whenthisoptionisenabled,IntelVirtualizationTechnology,IntelVT-dFeature,SecureBoot,andOS
OptimizedDefaultsareautomaticallyenabled.Bootorderisnotselectable.Tocompletetheconfiguration
ofDeviceGuard,youhavetosetasupervisorpassword.
Whenthisoptionisdisabled,thesetupoptionsareconfigurableandyoucanchooseanybootoptions
tostartthecomputer.
Startupmenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue
mightvary.
•Boot
Descriptions:Definethestartupsequence.
•NetworkBoot
Descriptions:SelectthebootdevicewhenthesystemwakesfromLAN.IfWakeOnLANisenabled,the
networkadministratorcanturnonallofthecomputersinaLANremotelythroughnetworkmanagement
software.
•UEFI/LegacyBoot
Values:Both,UEFIOnly,LegacyOnly
Descriptions:Definethesystembootcapability.
–UEFI/LegacyBootPriority
Values:LegacyFirst,UEFIFirst
Descriptions:SelectthebootprioritybetweenUEFIandLegacy.
–CSMSupport(forUEFIOnly)
Values:Yes,No
CompatibilitySupportModule(CSM)isrequiredforstartingthelegacyoperatingsystem.Ifyou
selectUEFIOnly,CSMSupportisselectable.ForBothorLegacyOnlymode,CSMSupportisnot
selectable.
Note:IfyouselectUEFIOnly,thecomputercannotstartfromthebootabledevicesthatdonothave
theUEFI-enabledoperatingsystem.
•BootMode
Values:Quick,Diagnostics
Descriptions:DefinewhichscreenisdisplayedduringthePOST,thelogoscreenorthetextmessage
screen.
•OptionKeyDisplay
Values:Disabled,Enabled
Descriptions:Ifyoudisablethisoption,the“Tointerruptnormalstartup,pressEnter.”messagewillnotbe
displayedduringthePOST.
•BootDeviceListF12Option
Values:Disabled,Enabled
Descriptions:Ifyouenablethisoption,youcanopentheBootMenuwindowbycontinuouslypressing
F12whenthecomputerispoweredon.
•BootOrderLock
Values:Disabled,Enabled
Descriptions:Enablethisoptiontolockthebootdevicepriorityorder.
82T470sUserGuide
Restartmenu
Note:TheBIOSmenuitemsmightchangewithoutnotice.Dependingonthemodel,thedefaultvalue
mightvary.
•ExitSavingChanges
Descriptions:Savethechangesandrestartthecomputer.
•ExitDiscardingChanges
Descriptions:Discardthechangesandrestartthecomputer.
•LoadSetupDefaults
Descriptions:Restoretothefactorydefaultsettings.
Note:EnableOSOptimizedDefaultstomeettheMicrosoft(R)Windows8(R)certificationrequirement.
Whenyouchangethissetting,someothersettingsarechangedautomatically,suchasCSMSupport,
UEFI/LegacyBoot,UEFI/LegacyBootPriority,SecureBoot,andSecureRollBackPrevention.
•DiscardChanges
Descriptions:Discardthechanges.
•SaveChanges
Descriptions:Savethechanges.
Usingsystemmanagement
Thistopicisprimarilyintendedforthenetworkadministrators.
Yourcomputerisdesignedformanageability,sothatyoucanredirectmoreresourcestobettermeet
yourbusinessobjectives.
Thismanageability,knownastotalcostofownership(TCO),enablesyoutoremotelyoperateclient
computersinthesamewayasyouoperateyourowncomputer,suchasturningonaclientcomputer,
formattingastoragedrive,andinstallingaprogram.
Oncethecomputerisconfiguredandoperational,youcanmanageitbyusingthesoftwareandthe
manageabilityfeaturesthatarealreadyintegratedintotheclientcomputerandthenetwork.
DesktopManagementInterface
TheUEFIBIOSofyourcomputersupportsaninterfacecalledSystemManagementBIOS(SMBIOS)
ReferenceSpecification,version2.8orlater.SMBIOSprovidesinformationaboutthehardwarecomponents
ofyourcomputer.ItistheresponsibilityoftheUEFIBIOStoprovideinformationaboutitselfandthedevices
onthesystemboard.ThisspecificationdocumentsthestandardsforgettingaccesstothisBIOSinformation.
PrebooteXecutionEnvironment
ThePrebooteXecutionEnvironment(PXE)technologymakesthecomputermoremanageablebyenabling
thecomputertostartfromaserver.YourcomputersupportsthepersonalcomputerfunctionsthatPXE
requires.Forexample,withtheappropriateLANcard,yourcomputercanbestartedfromthePXEserver.
Note:TheRemoteInitialProgramLoad(RIPLorRPL)functioncannotbeusedwithyourcomputer.
WakeonLAN
ThenetworkadministratorcanturnonacomputerfromamanagementconsolebyusingtheWakeon
LANfeature.
Chapter6.Advancedconfiguration83
WhentheWakeonLANfeatureisenabled,manyoperations,suchasdatatransfer,softwareupdates,and
flashupdatesoftheUEFIBIOS,canbedoneremotelywithoutremoteattendance.Theupdatingprocess
canperformafternormalworkinghoursandonweekends,sothattheusersarenotinterruptedduringwork,
andtheLANtrafficiskepttoaminimum.Itsavestimeandincreasesproductivity.
IfthecomputeristurnedonthroughWakeonLAN,thecomputerstartsfollowtheNetworkBootsequence.
AssetIDEEPROM
TheAssetIDEEPROMcontainsinformationaboutthecomputerconfigurationandtheserialnumbersof
thekeycomponents.Italsoincludesanumberofblankfieldswhereyoucanrecordinformationabout
theendusersinyournetwork.
Toenableanetworkadministratortoremotelycontrolyourcomputer,setthefollowingsystem-management
featuresintheThinkPadSetupprogram:
•WakeonLAN
•NetworkBootsequence
Note:Ifasupervisorpasswordhasbeenset,youarerequiredtoenterthesupervisorpasswordwhen
youstarttheThinkPadSetupprogram.
EnablingordisablingtheWakeonLANfeature
WhentheWakeonLANfeatureisenabledandthecomputerisconnectedtoaLAN,thenetworkadministrator
canstartthecomputerremotelyfromamanagementconsole,usingaremotenetwork-managementprogram.
ToenableordisabletheWakeonLANfeature,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectConfig➙Network.TheNetworksubmenuisdisplayed.
3.SelectacorrespondingoptionfortheWakeonLANfeature.
4.PressF10tosavethesettingsandexit.
DefiningaNetworkBootsequence
WhenthecomputerwakesonLAN,thecomputerbootsfromthedeviceasspecifiedontheNetworkBoot
menu,andthenfollowthebootorderlistontheBootmenu.
TodefineaNetworkBootsequence,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectStartup➙NetworkBoot.Thebootdevicelistisdisplayed.
3.Selectabootdevicetomakeitasthetopbootpriority.
4.PressF10tosavethesettingsandexit.
YoucanpressF9torestoretothefactorydefaultsettings.
84T470sUserGuide
Chapter7.Troubleshootingcomputerproblems
Thischapterprovidesinformationaboutwhattodoifyouexperienceaproblemwithyourcomputer.
Generaltipsforpreventingproblems
Thistopicprovidesthefollowingtipstohelpyoupreventcomputingproblems:
•Emptyyourrecyclebinonaregularbasis.
•Useadiskdefragmenttoolregularlyonyourstoragedrivetoimprovedataseekandreadtimes.
•Tofreeupdiskspace,uninstallunusedprograms.Youalsomightwanttolookforprogramduplicationor
overlappingversions.
•CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.
•Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatobackupthedata
daily.Lenovohasmanybackupoptionsavailableforyourcomputer.
•Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Forinformationaboutsystem
restore,seeChapter8“Recoveryinformation”onpage103.
•Gotohttp://www.lenovo.com/supporttodownloadandinstallupdatesforthedevicedriversandUEFI
BIOSwhenneeded.
•Keepuptodatefordevicedriversonothernon-Lenovohardware.Beforeupdatingdevicedrivers,read
thedevicedriverinformationreleasenotesforcompatibilityorknownissues.
•Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minorissues
youhaveexperienced,andhowyouresolvedtheminorissues.
•Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreinstalledcontentsontothemachine,
thefollowingtipsmighthelpalongtheway:
1.Removeallexternaldevicessuchastheprinterandkeyboard.
2.Ensurethatyourbatteryischargedandyourcomputerhastheacpowerconnected.
3.AccessThinkPadSetupandloadthedefaultsettings.
4.Restartthecomputerandstarttherecoveryoperation.
5.Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil
promptedtodoso.
Diagnosingproblems
Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour
computer,thefirstplacetostartisthetroubleshootinginformationinyourcomputerdocumentation.If
yoususpectasoftwareproblem,seethedocumentation,includingreadmefilesandhelpinformation
systems,thatcomewiththeoperatingsystemorprogram.ThinkPadnotebookcomputerscomewithaset
ofdiagnosticprogramsthatyoucanusetohelpyouidentifyhardwareproblems.
DiagnosingproblemswithLenovoSolutionCenterontheWindows7operatingsystem
LenovoSolutionCenterispreinstalledonyourcomputerandalsoisavailablefordownloadat:
http://www.lenovo.com/diags
©CopyrightLenovo201785
Notes:
•IfyouareusinganotherWindowsoperatingsystemratherthantheWindows7,youcanfindthelatest
informationaboutdiagnosticsforyourcomputerat:
http://www.lenovo.com/diagnose
•IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter,saveand
printthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoSolutionCenterenablesyoutotroubleshootandresolvecomputerproblems.Itcombinesdiagnostic
tests,systeminformationcollection,securitystatus,andsupportinformation,alongwithhintsandtipsfor
optimalsystemperformance.
Whenyouaresettingupyourcomputer,theLenovoSolutionCenterprogrampromptsyoutocreaterecovery
media.Youcanusetherecoverymediatorestorethestoragedrivetothefactorydefaultsettings.Formore
information,see“Creatingandusingrecoverymedia”onpage103.
TorunLenovoSolutionCenter,see“AccessingLenovoprograms”onpage12.
Foradditionalinformation,seetheLenovoSolutionCenterhelpsystem.
DiagnosingproblemswithLenovoCompanionontheWindows10operatingsystem
LenovoCompanionispreinstalledonyourcomputerandalsoisavailablefordownloadat:
https://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/
Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoCompanion,save
andprintthelogfilescreatedbytheprogram.YouneedthelogfileswhenyouspeaktoaLenovotechnical
supportrepresentative.
LenovoCompanionsupportsthehardwarescanfunction.Itcombinesdiagnostictests,systeminformation
collection,securitystatus,andsupportinformation,alongwithhintsandtipsforoptimalsystem
performance.TorunLenovoCompanion,see“AccessingLenovoprograms”onpage12.
Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor
updateddevicedriversorothersoftware.Youcangetthelatesttechnicalinformationanddownloaddevice
driversandupdatesfromtheLenovoSupportWebsiteat:
http://www.lenovo.com/support
Foradditionalinformation,seetheLenovoCompanionhelpsystem.
Troubleshooting
Ifyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,ormakesabeepwhenyou
turniton.Whenyouexperienceaproblem,seethecorrespondingsymptomandsolutioninthistopic
totrytosolvetheproblembyyourself.
Computerstopsresponding
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Problem:Mycomputerisunresponsive(IcannotusetheThinkPadpointingdeviceorthekeyboard).
86T470sUserGuide
Solution:Dothefollowing:
1.Pressandholdthepowerbuttonforfoursecondsormoretoturnoffthecomputer.
•Ifthecomputeristurnedoff,restartthecomputerbypressingthepowerbutton.Ifthecomputer
doesnotturnon,continuewithstep2.
•Ifyoucannotturnoffyourcomputerbypressingandholdingthepowerbutton,removeallsources
ofpowerfromthecomputerandresetthesystembyinsertingastraightenedpaperclipintothe
emergency-resethole.Tolocatetheresethole,referto“Bottomview”onpage5.Afterthecomputer
isoff,restartthecomputerbypressingthepowerbutton.Ifthecomputerdoesnotturnon,continue
withstep3.
2.Whilethecomputerisoff,removeallsourcesofpowerfromthecomputerandresetthesystemby
insertingastraightenedpaperclipintotheemergency-resethole.Reattachtheacpoweradapterand
restartthecomputer.Ifthecomputerdoesnotturnbackon,continuewithstep3.
Note:IfyourcomputerstartsupandenterstheWindowsenvironment,usethepropershutdown
proceduretoturnoffthecomputer.
3.Removeallexternaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,and
soon).Repeatstep2.Ifstep2isunsuccessful,calltheCustomerSupportCenterandaCustomer
SupportSpecialistwillassistyou.
Ifthecomputerstilldoesnotstartup,calltheCustomerSupportCenterandaCustomerSupportSpecialist
willassistyou.
Spillsonthekeyboard
Problem:Ispillsomethingonthecomputer.
Solution:Becausemostliquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerous
shortcircuitsanddamageyourcomputer.Tosolvetheproblem,dothefollowing:
1.Ensurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).
2.Carefullyunplugtheacpoweradapterimmediately.
3.Turnoffthecomputerimmediately.Ifthecomputerdoesnotturnoff,removetheremovablebattery.The
morequicklyyoustopthecurrentfrompassingthroughthecomputerthemorelikelyyouwillreduce
damagefromshortcircuits.
Attention:Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leaving
thecomputeronmightmakeyourcomputerunusable.
4.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.
Errormessages
•Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard
shouldbereplaced.Havethecomputerserviced.
•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup
tochecksecuritysettings,pressF10,andthenpressEntertorestartthesystem.Ifyoustillhavea
problem,havethecomputerserviced.
•Message:0187:EAIAdataaccesserror
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.
•Message:0188:InvalidRFIDSerializationInformationArea
Chapter7.Troubleshootingcomputerproblems87
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,
andtheboxserialnumbermustbereinstalled.Havethecomputerserviced.
•Message:0189:InvalidRFIDconfigurationinformationarea
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplaced,
andtheuniversallyuniqueidentifier(UUID)mustbereinstalled.Havethecomputerserviced.
•Message:0190:Criticallow-batteryerror
Solution:Thecomputerturnedoffbecausethebatterypowerislow.Connecttheacpoweradapterto
thecomputerandchargethebatteries.
•Message:0191:SystemSecurity-Invalidremotechangerequested
Solution:Thesystemconfigurationchangehasfailed.Confirmtheoperationandtryagain.Toclearthe
error,enterThinkPadSetup.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Confirmthesupervisorpasswordandtryagain.Tocleartheerror,enterThinkPadSetup.
•Message:0270:RealTimeClockError.
Solution:SystemRealTimeClockisnotfunctional.Havethecomputerserviced.
•Message:0271:CheckDateandTimesettings.
Solution:Thedateorthetimeisnotsetinthecomputer.EnterThinkPadSetupandsetthedateandtime.
•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:Thewirelessnetworkcardisnotsupportedonthiscomputer.Removeit.
•Message:1820:Morethanoneexternalfingerprintreadersareattached.
Solution:Turnoffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.
•Message:2100:DetectionerroronHDD0(MainHDD)
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2101:DetectionerroronSSD1(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.
•Message:2102:DetectionerroronSSD2(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.
•Message:2110:ReaderroronHDD0(MainHDD)
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2111:ReaderroronSSD1(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.
•Message:2112:ReaderroronSSD2(M.2)
Solution:TheM.2solid-statedriveisnotworking.HavetheM.2solid-statedriveserviced.
•Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.
•Message:2201:MachineUUIDisinvalid.
Solution:MachineUUIDisinvalid.Havethecomputerserviced.
•Message:Fanerror
Solution:Coolingfanhasfailed.Shutdownthecomputerimmediatelyandhavethecomputerserviced.
•Message:Thermalsensingerror
88T470sUserGuide
Solution:Thethermalsensorhasaproblem.Shutdownthecomputerimmediatelyandhavethe
computerserviced.
•Message:Error:Thenon-volatilesystemUEFIvariablestorageisnearlyfull.
Note:Thiserrorindicatesthattheoperatingsystemorprogramscannotcreate,modify,ordeletedatain
thenon-volatilesystemUEFIvariablestorageduetoinsufficientstoragespaceafterPOST.
Thenon-volatilesystemUEFIvariablestorageisusedbytheUEFIBIOSandbytheoperatingsystem
orprograms.Thiserroroccurswhentheoperatingsystemorprogramsstorelargeamountsofdata
inthevariablestorage.AlldataneededforPOST,suchasBIOSsetupsettings,chipset,orplatform
configurationdata,arestoredinaseparateUEFIvariablestorage.
Solution:PressF1aftertheerrormessageisdisplayedtoenterThinkPadSetup.Adialogaskstheuser
forconfirmationtocleanupthestorage.Iftheuserselects“Yes” ,alldatathatwerecreatedbythe
operatingsystemorprogramswillbedeletedexceptglobalvariablesdefinedbytheUnifiedExtensible
FirmwareInterfaceSpecification.Iftheuserselects“No”,alldatawillbekept,buttheoperatingsystemor
programswillnotbeabletocreate,modify,ordeletedatainthestorage.
Ifthiserrorhappensataservicecenter,Lenovoauthorizedservicepersonnelwillcleanupthenon-volatile
systemUEFIvariablestorageusingtheprecedingsolution.
Beeperrors
LenovoSmartBeeptechnologyenablesyoutodecodebeeperrorswithyoursmartphonewhenablack
screenoccurswithbeepsfromyourcomputer.TodecodethebeeperrorwithLenovoSmartBeep
technology,dothefollowing:
1.Gotohttp://support.lenovo.com/smartbeeporscanthefollowingQRCode.
2.Downloadtheproperdiagnosticappandinstallitonyoursmartphone.
3.Runthediagnosticappandplacethesmartphonenearthecomputer.
4.PresstheFnkeyonyourcomputertoemitthebeepagain.Thediagnosticappdecodesthebeeperror
andshowspossiblesolutionsonthesmartphone.
Thefollowingsectiondescribessomebeeperrorsandthecorrespondingsolutions.
Note:DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupport
Centerorproductdocumentation.OnlyuseaLenovo-authorizedserviceprovidertorepairyourproduct.
Chapter7.Troubleshootingcomputerproblems89
ErrorcodesSolutions
0001:Reseterror(platformresetnotde-asserted)1.Removeallpowerresources(theacpoweradapter,
removablebattery,andcoin-cellbattery).Ifyour
computerhasabuilt-inbattery,resetthecomputer
byinsertingastraightenedpaperclipintothe
emergency-resethole.Waitforoneminute.Then
reconnectallpowerresources.
2.Replacethesystemboard(serviceprovideronly).
0002:InternalbuserrorReplacethesystemboard(serviceprovideronly).
0281:GeneralembeddedcontrollererrorReplacethesystemboard(serviceprovideronly).
0282:Memorymoduleerror1.Reinstallorreplacethememorymodule.
2.Replacethesystemboard(serviceprovideronly).
0283:PCIresourceerror1.RemovePCIedevices(theM.2card,PCIecard,
andsoon)(serviceprovideronly).
2.Replacethesystemboard(serviceprovideronly).
0284:TCG-compliantfunctionality-relatederror(mightbe
theBIOScodevalidationfailure)
Replacethesystemboard(serviceprovideronly).
0285:TCG-compliantfunctionality-relatederror(mightbe
theTPMinitializationfailure)
Replacethesystemboard(serviceprovideronly).
0286:IntegratedgraphicserrorReplacethesystemboard(serviceprovideronly).
0287:Discretegraphicserror1.Reinstallorreplacethediscretegraphicscard
(serviceprovideronly).
2.Replacethesystemboard(serviceprovideronly).
0288:Computerdisplayerror1.Reconnectthedisplaycableonboththesystem
boardsideandthecomputerdisplayside(service
provideronly).
2.Replacethesystemboard(serviceprovideronly).
Memorymoduleproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Problem:Mymemorymoduleisnotoperatingproperly.
Solution:Checkthefollowingitems:
1.Verifythatthememorymoduleisinstalledandseatedcorrectlyinyourcomputer.
Removealladdedmemorymodulestotestthecomputerwithonlythefactory-installedmemory
modules,andthenreinstallthememorymoduleoneatatimetoensureaproperconnection.
2.Checkforerrormessagesduringstartup.
Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.
3.VerifythatthelatestUEFIBIOSforyourmodelhasbeeninstalled.
4.Verifythepropermemoryconfigurationandcompatibilityincludingthemaximummemorysizeandthe
memoryspeed.
5.Rundiagnosticprograms.See“Diagnosingproblems”onpage85.
Ethernetproblems
•Problem:Mycomputercannotconnecttothenetwork.
90T470sUserGuide
Solution:
Ensurethat:
–Thecableisinstalledcorrectly.
ThenetworkcablemustbesecurelyconnectedbothtotheEthernetconnectorofyourcomputerand
totheRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis100
m(328ft).Ifthecableisconnectedandthedistanceiswithintheacceptablelimitsbuttheproblem
persists,tryadifferentcable.
–Youareusingthecorrectdevicedriver.Toinstallthecorrectdriver,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound➙DeviceManager.Ifyouarepromptedforanadministrator
passwordorconfirmation,typethepasswordorprovideconfirmation.
3.Double-clickNetworkadapterstoviewallnetworkadapters.Ifanexclamationmark!is
displayednexttotheadaptername,youmightnotbeusingthecorrectdriverorthedrivermight
havebeendisabled.
4.Right-clickthehighlightedadapter,clickUpdateDriverSoftware,andthenfollowtheinstructions
onthescreentoupdatethedriver.
–Theswitchportandtheadapterhavethesameduplexsetting.
Ifyouconfiguredtheadapterforfullduplex,ensurethattheswitchportalsoisconfiguredforfullduplex.
Settingawrongduplexmodecandegradeperformance,causedataloss,orresultinlostconnections.
–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
•Problem:Theadapterstopsworkingfornoapparentreason.
Solution:Thenetworkdriverfilesmightbecorruptormissing.
•Problem:MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,theconnectionfails
orerrorsoccur.
Solution:
–UseCategory5wiringandensurethatthenetworkcableissecurelyconnected.
–Connecttoa1000BASE-Thub/switch(not1000BASE-X).
•Problem:TheWakeonLANfeatureisnotworking.
Solution:EnsurethatWakeonLANisenabledinThinkPadSetup.Ifitis,checkwithyourLAN
administratorforthenecessarysettings.
•Problem:MycomputerisaGigabitEthernetmodel,butitcannotconnecttothenetworkat1000Mbps.
Instead,itconnectsat100Mbps.
Solution:
–TryanotherEthernetcable.
–Ensurethatthelinkpartnerissettoauto-negotiate.
–Ensurethattheswitchis802.3ab-compliant(gigabitovercopper).
Wireless-LANproblem
Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.
Solution:
Ensurethat:
Chapter7.Troubleshootingcomputerproblems91
•TheAirplanemodeisoff.
•Yourwireless-LANdriveristhelatestversion.
•Yourcomputeriswithintherangeofawirelessaccesspoint.
•Thewirelessradioisenabled.
Note:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsonthetaskbar.The
AccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,seetheAccessConnections
helpinformationsystem.
FortheWindows7operatingsystem,checkthenetworkname(SSID)andyourencryptioninformation.Use
theAccessConnectionsprogramtoverifythiscase-sensitiveinformation.
Wireless-WANproblem
Problem:AmessageisdisplayedindicatingthatanunauthorizedWANcardisinstalled.
Solution:TheWANcardisnotsupportedonthiscomputer.RemovetheWANcard.Formoreinformation,
see“Replacingthewireless-WANcard”onpage116.
Note:Somemodelsdonothaveawireless-WANcard.
Bluetoothproblem
Note:CheckyourconnectionanytimeandensurethatnootherBluetooth-enableddeviceissearchingfor
thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.
•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonesbutcomesfromthelocal
speakereventhoughtheBluetoothheadset/headphonesisconnectedusingaHeadsetprofileorAV
profile.
Solution:Dothefollowing:
1.Exittheprogramthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
3.ClickHardwareandSound➙Sound➙Playback.
4.IfyouareusingaHeadsetprofile,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusinganAVprofile,selectStereoAudioandclicktheSetDefaultbutton.
5.ClickOKtoclosetheSoundwindow.
•Problem:PIMitemssentfromtheWindows7operatingsystemscannotbereceivedcorrectlyintothe
addressbookofanyotherBluetooth-enableddevice.
Solution:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceiveafile
throughBluetooth,aPIMitemsentfromtheWindows7operatingsystemmightbesavedasafile
withtheextension.contact.
ThinkPadpointingdeviceproblems
•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
–Whenthecomputeristurnedon
–Whenthecomputerresumesnormaloperation
92T470sUserGuide
–WhentheTrackPointpointingdeviceiskeptpressedforalongtime
–Whenthetemperaturechanges
•Problem:TheTrackPointpointingdeviceortrackpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceortrackpadisenabledintheMouseProperties
window.Formoreinformation,see“CustomizingtheThinkPadpointingdevice”onpage24.
Keyboardproblems
•Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypad.
Iftheproblempersists,ensurethatthecorrectdevicedriverisinstalledbydoingthefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsor
Smallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:
DeviceStatus:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Ensurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
•Problem:Thekeysonthetoprowofthenumerickeypadmightnotfunctionthesameastheicon
printedoneachkey.
Solution:Dothefollowing:
1.GotoControlPanel,andthenchangetheviewofControlPanelfromCategorytoLargeiconsor
Smallicons.
2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeystab.
Note:IftheFnandfunctionkeystabisnotdisplayed,connectyourcomputertotheInternet.Then
downloadandinstalltheThinkPadHotkeyFeaturesprogramfromtheLenovoSupportWebsite.For
moreinformation,see“Installingdevicedrivers”onpage69.
3.IntheHowtouseFnkeycombinationssection,selectyourpreferredoption.
4.IfyouselectFnstickymethod,pressFntoresettheFnstickystatus.
5.Trytopresskeysonthetoprowofthenumerickeypadagaintocheckiftheproblemisresolved.
Computerscreenproblems
•Problem:MyscreenkeepsblankingwhenIdonotwantitto.
Solution:
–IfyourcomputerispreinstalledwiththeWindows7operatingsystem,youcandisableanysystem
timers,suchastheLCDturn-offtimerortheblanktimerbydoingthefollowing:
1.StartthePowerManagerprogram.See“AccessingLenovoprograms”onpage12.
2.ClickthePowerplantab,andthenselectMaximumPerformancefromthepredefinedpower
plans.
Chapter7.Troubleshootingcomputerproblems93
–IfyourcomputerispreinstalledwiththeWindows10operatingsystem,dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound➙PowerOptions.
3.Showtheadditionalplans,andthenselectHighperformance.
•Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot
beepwhilestartingup.
Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe
powerbuttonforfoursecondsormore.Thenturnonthecomputerandlistenagain.
Solution:Ensurethat:
–Thebatteryisinstalledcorrectly.
–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking
electricaloutlet.
–Thecomputeristurnedon.(Pressthepowerbuttonagainforconfirmation.)
–Thebrightnesslevelofthescreenisappropriatelyset.
Ifapower-onpasswordisset,pressanykeytodisplaythepromptforthepower-onpasswordand
thentypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.
•Problem:WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.
Solution:Ifyouhavemodifiedapartitiononyourharddiskdrivebyusingpartitionsoftware,information
aboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.
Dothefollowingtotrytosolvetheproblem:
1.Turnoffthecomputer,andthenturnitonagain.
2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:
–Ifyouhaveusedpartitionsoftware,examinethepartitionontheharddiskdrivebyusingthe
software,andrecoverthepartitionifrequired.
–Usetherecoverysolutionstorestorethesystemtothefactorydefaultstate.Formoreinformation,
see“Recoveryinformation”onpage103.
Iftheproblempersists,havethecomputerserviced.
•Problem:Thescreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Dooneofthefollowing:
–TouchtheTrackPointpointingdeviceorthetrackpad,orpressakeytoexitthescreensaver.
–Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
•Problem:Thescreenisblank.
Solution:Dothefollowing:
1.Pressthedisplay-modeswitchingkeytobringuptheimage.
2.Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterygaugeshowsthatthe
batteryisnotdepleted,pressthebrightness-upkeytomakethescreenbrighter.
3.Ifyourcomputerisinsleepmode,pressFntoresumethecomputerfromsleepmode.
4.Iftheproblempersists,followthesolutionforthefollowingproblem.
•Problem:Thescreenisunreadableordistorted.
Solution:Ensurethat:
94T470sUserGuide
–Thedisplaydevicedriverisinstalledcorrectly.
–Thescreenresolutionandcolorqualityarecorrectlyset.
–Themonitortypeiscorrect.
Tocheckthesesettings,dothefollowing:
1.Right-clickonthedesktop,anddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings➙Advanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clickDetectintheDisplaywindow.
2.SelecttheexternalmonitorandsetResolution.
3.Dothefollowing:
–ForWindows7:ClickAdvancedSettings.
–ForWindows10:ClickDisplayadapterproperties.
4.ClicktheMonitortab.Checkthemonitorinformationtomakesurethatthemonitortypeiscorrect.If
itis,clickOKtoclosethewindow;otherwiseproceedwiththefollowingsteps.
5.Ifmorethantwomonitortypesaredisplayed,selectGenericPnPMonitororGenericNon-PnP
Monitor.
6.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
7.ClicktheDrivertab.
8.ClickUpdateDriver.
9.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevice
driversonmycomputer.
10.CleartheShowcompatiblehardwarecheckbox.
11.Selectthecorrectmanufacturerandmodelfortheexternalmonitor.Ifyoucannotfindyourmonitor
onthelist,stoptheinstallationofthisdriverandusethedrivershippedwithyourmonitor.
12.Afterupdatingthedriver,clickClose.
•Problem:Incorrectcharactersaredisplayedonthescreen.
Solution:Ensurethatyouinstalltheoperatingsystemandprogramcorrectly.Iftheproblempersists,
havethecomputerserviced.
•Problem:ItrytoturnoffmycomputerbutthescreenstaysonandIcannotcompletelyturnoffmy
computer.
Solution:Pressandholdthepowerbuttonforfoursecondsormoretoturnoffthecomputer.
•Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeIturnonmycomputer.
Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputerdisplaycontains
multiplethin-filmtransistors(TFTs).Onlyaverysmallnumberofmissing,discolored,orbrightdots
onthescreenmightexistallthetime.
Externalmonitorproblems
•Problem:Theexternalmonitorisblank.
Solution:Tobringuptheimage,pressthedisplay-modeswitchingkeyandselectthemonitoryou
want.Iftheproblempersists,dothefollowing:
1.Connecttheexternalmonitortoanothercomputertoensurethatitworks.
2.Reconnecttheexternalmonitortoyourcomputer.
Chapter7.Troubleshootingcomputerproblems95
3.Seethemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat
aresupported.
–Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,
viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.
–Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe
externalmonitoronly.(Ifyouviewoutputonboththecomputerdisplayandtheexternalmonitor,
theexternalmonitorscreenwillbeblankordistorted.)
•Problem:Icannotsetahigherresolutionthanthepresentoneonmyexternalmonitor.
Solution:Ensurethatthemonitorinformationiscorrect.Ifnecessary,updatethemonitordriver.
•Problem:Thescreenisunreadableordistorted.
Solution:Ensurethat:
–Themonitorinformationiscorrectandtheappropriatemonitortypeisselected.Ifnecessary,update
themonitordriver.
–Ensurethatanappropriaterefreshrateisselectedbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan
electricaloutlet.
2.Turnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,anddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings➙Advanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clickDetectintheDisplaywindow.
4.Clicktheiconfortheappropriatemonitor(Monitor-2iconisfortheexternalmonitor).
5.Dothefollowing:
–ForWindows7:ClickAdvancedSettings.
–ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.
7.Selectthecorrectscreenrefreshrate.
•Problem:Wrongcharactersaredisplayedonthescreen.
Solution:Ensurethatyoufollowthecorrectprocedurewheninstallingtheoperatingsystemand
program.Iftheyareinstalledandconfiguredcorrectly,buttheproblemstillpersists,havetheexternal
monitorserviced.
•Problem:TheExtenddesktopfunctiondoesnotwork.
Solution:EnabletheExtenddesktopfunction.See“Usinganexternaldisplay”onpage35.
•Problem:IamusingtheExtenddesktopfunction,butIcannotsetahigherresolutionorhigherrefresh
rateonthesecondarydisplay.
Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.See
“Usinganexternaldisplay”onpage35.
•Problem:Displayswitchingdoesnotwork.
Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.If
aDVDmovieoravideoclipisplaying,stoptheplayback,closetheprogram,andthenchangethe
displayoutputlocation.
•Problem:Thescreenpositionontheexternalmonitorisincorrectwhenthatmonitorissetforahigh
resolution.
96T470sUserGuide
Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200pixels,theimageisshiftedto
theleftorrightonthescreen.Tocorrectthis,firstensurethatyourexternalmonitorsupportsthedisplay
mode(theresolutionandtherefreshrate)thatyouhaveset.Ifitdoesnot,setadisplaymodethatthe
monitorsupports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthemonitor
itselfandadjustthesettingsthere.Usuallytheexternalmonitorhasbuttonsforaccesstothesetupmenu.
Formoreinformation,seethedocumentationthatcomeswiththemonitor.
Audioproblems
•Problem:WaveorMIDIsounddoesnotplayproperly.
Solution:Ensurethatthebuilt-inaudiodeviceisconfiguredcorrectly.
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.Double-clickSound,videoandgamecontrollers.
5.EnsurethatthedevicefollowingSound,videoandgamecontrollersisenabledandconfigured
correctly.
•Problem:Recordingsmadebyusingthemicrophoneinputarenotloudenough.
Solution:EnsurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound.
3.ClickSound.
4.ClicktheRecordingtabintheSoundwindow.
5.SelectMicrophone,andclickthePropertiesbutton.
6.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.
7.ClickOK.
Note:Formoreinformationaboutcontrollingvolume,seeyourWindowsonlinehelp.
•Problem:Icannotmovethevolumesliderorbalanceslider.
Solution:Theslidermightbegrayedout.Thismeansthatitspositionisfixedbythehardwareand
cannotbechanged.
•Problem:Thevolumeslidersdonotstayinplacewhensomeaudioprogramsareused.
Solution:Itisnormalforthesliderstochangepositionwhencertainsoundprogramsareused.The
programsareawareofthesettingsintheVolumeMixerwindowandareenabledtochangethesettings
themselves.AnexampleistheWindowsMediaPlayerprogram.Usuallytheprogramhasslidersavailable
tocontrolthesoundfromwithintheprogram.
•Problem:Thebalanceslidercannotcompletelymuteonechannel.
Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot
completelymuteeitherchannel.
•Problem:ThereisnovolumecontrolforMIDIsoundintheVolumeMixerwindow.
Solution:Usethehardwarevolumecontrol.Thisisbecausethebuilt-insynthesizersoftwaredoes
notsupportthecontrol.
•Problem:ThesoundcannotbeturnedoffevenifIsettheMastervolumecontrolatminimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.
Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers.
Chapter7.Troubleshootingcomputerproblems97
•Problem:WhenIconnectheadphonestomycomputerwhileplayingsound,aspeakerdoesnot
producesound.
Solution:Whentheheadphonesareattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant
tolistentosoundfromthespeakersagain,ensurethatyousetthosespeakersasthedefaultdevice.For
moreinformation,seethehelpinformationsystemforRealtekHDAudioManager.
•Problem:Sounddoesnotcomefromaheadphoneoraspeaker,orthecomputercannotrecordsounds.
Solution:Toswitchfromonedevicetoanother(forexample,fromaspeakertoaheadphone,orfrom
anexternalmicrophonetoabuilt-inmicrophone),dothefollowing:
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound.
3.ClicktheRealtekHDAudioManagericon.
4.EnsurethatthecomputerisinMULTI-STREAMmodeintheDeviceadvancedsettingswindow.
5.IntheVolumeMixerwindow,selectthedeviceyouwant,forexample,speakers.
6.Playanysoundthroughamusicprogram(forexample,WindowsMediaPlayer).Ensurethatsound
comesfromthespeakersnow.
7.Then,ifyouwouldliketoswitchtoaheadphone,closethemusicprogram.
8.GototheVolumeMixerwindow.Thenselectanotherdevice(forexample,theheadphone).
9.Playanysoundthroughthemusicprogram.Ensurethatsoundcomesfromtheheadphoneattached
directlytothesystem.Formoreinformation,seethehelpinformationsystemofRealtekHDAudio
Manager.
Note:TheVolumeMixerwindowofRealtekHDAudioManagerdisplaysallaudiodevicesdetected
inthesystem,suchasspeakersforaplaybackdevice,orabuilt-inmicrophoneforarecording
device.Acheckmarkbesidetheaudiodeviceshowsthatthedevicehasbeenselected.
Fingerprintreaderproblems
•Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.
•Problem:Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader
withadry,soft,lint-freecloth.
Fortipsonhowtomaintainthefingerprintreader,see“Usingthefingerprintreader”onpage62.
Batteryproblems
•Problem:Thebatterycannotbefullychargedinthestandardchargetimewhenthecomputerispowered
off.
Solution:Thebatterymightbeover-discharged.Dothefollowing:
1.Turnoffthecomputer.
2.Ensurethattheover-dischargedbatteryisinthecomputer.
3.Connecttheacpoweradaptertothecomputerandletitcharge.
Ifaquickchargerisavailable,useittochargetheover-dischargedbattery.
Ifthebatterycannotbefullychargedin24hours,useanewbattery.
•Problem:Thecomputershutsdownbeforethebatterystatusiconshowsthatthebatteryisempty.
Solution:Dischargeandrechargethebattery.
•Problem:Thecomputeroperatesafterthebatterystatusiconshowsthatthebatteryisempty.
98T470sUserGuide
Solution:Dischargeandrechargethebattery.
•Problem:Theoperatingtimeforafullychargedbatteryisshort.
Solution:Dischargeandrechargethebattery.Ifyourbatteryoperatingtimeisstillshort,useanewbattery.
•Problem:Thecomputerdoesnotoperatewithafullychargedbattery.
Solution:Thesurgeprotectorinthebatterymightbeactive.Turnoffthecomputerforoneminutetoreset
theprotector;thenturnonthecomputeragain.
•Problem:Thebatterycannotgetcharged.
Solution:Youcannotchargethebatterywhenitistoohot.Ifthebatteryfeelshot,removeitfromthe
computerandwaitforawhiletoletitcooltoroomtemperature.Afteritcools,reinstallitandrechargethe
battery.Ifitstillcannotbecharged,haveitserviced.
acpoweradapterproblem
Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedintheWindowsnotificationarea.Theacpowerindicator
alsodoesnotlightup.
Solution:Dothefollowing:
1.Ensurethattheconnectionoftheacpoweradapteriscorrect.Forinstructionsonhowtoconnectthe
acpoweradapter,see“Usingtheacpoweradapter”onpage25.
2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,andthendisconnecttheac
poweradapterandremovetheremovablebattery.
3.Reinstallthebatteryandreconnecttheacpoweradapter,andthenturnonthecomputer.
4.IfthepoweradaptericonstillisnotdisplayedintheWindowsnotificationarea,havetheacpower
adapterandyourcomputerserviced.
Powerproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
•Problem:Mycomputerisgettingnopoweratall.
Solution:Checkthefollowingitems:
1.Verifythepowerbutton.Thepowerbuttonisilluminatedwheneverthecomputerison.
2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheac
poweradapterdirectlytotheacpoweroutlet.
3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andensurethatthepowercableis
firmlyattachedtotheadapterbrickandthecomputer.
4.Verifythattheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.
•Problem:Mycomputerdoesnotrunonbatterypower.
Solution:Checkthefollowingitems:
1.Ifthebatteryrunsoutofpower,attachtheacpoweradaptertorechargethebattery.
2.Ifthebatteryischargedbutthecomputerdoesnotrun,callLenovoCustomerCentertohave
itserviced.
•Problem:Thesystemdoesnotrespond,andIcannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonforfoursecondsormore.Ifthe
computerstilldoesnotrespond,removetheacpoweradapterandthebattery.
Chapter7.Troubleshootingcomputerproblems99
Powerbuttonproblem
Problem:Thesystemdoesnotrespond,andIcannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonforfoursecondsormore.Ifthe
systemstilldoesnotrespond,removetheacpoweradapterandresetthesystembyinsertingoneendof
aneedleorastraightenedpaperclipintotheemergency-resethole.Tolocatetheemergency-resethole,
see“Bottomview”onpage5.
Bootproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
•Problem:Ireceiveanerrormessagebeforetheoperatingsystemloads.
Solution:Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.
•Problem:Ireceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopconfiguration
afterthePOSTiscompleted.
Solution:FindsolutionsbysearchingfortheerrormessageatthefollowingWebsites:
–http://www.lenovo.com/support
–https://support.microsoft.com/
Sleepandhibernationproblems
•Problem:Thecomputerenterssleepmodeunexpectedly.
Solution:Ifthemicroprocessoroverheats,thecomputerautomaticallyenterssleepmodetoallowthe
computertocoolandtoprotectthemicroprocessorandotherinternalcomponents.Checkthesettings
forsleepmode.
•Problem:Thecomputerenterssleepmodeimmediatelyafterthepower-onself-test.
Solution:Ensurethat:
–Thebatteryischarged.
–Theoperatingtemperatureiswithintheacceptablerange.See“Operatingenvironment”onpage11.
Iftheproblempersists,havethecomputerserviced.
•Problem:Acriticallow-batteryerroroccurs,andthecomputerimmediatelyturnsoff.
Solution:Thebatterypowerisgettinglow.Plugtheacpoweradapterintoanelectricaloutletandthen
intothecomputer.Alternatively,replacethebatterywithachargedone.
•Problem:ThecomputerdisplayremainsblankafteryoupressFntoresumefromsleepmode.
Solution:Checkwhetheranexternalmonitorwasdisconnectedorturnedoffwhilethecomputerwasin
sleepmode.Ifyoudisconnectedorturnedofftheexternalmonitor,connectitorturnitonbeforeresuming
thecomputerfromsleepmode.Whenresumingthecomputerfromsleepmodewithoutattachingthe
externalmonitororturningiton,andthecomputerdisplayremainsblank,pressthedisplay-mode
switchingkeytobringupthecomputerdisplay.
•Problem:Thecomputerdoesnotresumefromsleepmode,orthesystemstatusindicatorblinksslowly
andthecomputerdoesnotwork.
Solution:Ifthesystemdoesnotresumefromsleepmode,itmighthaveenteredsleeporhibernation
modeautomaticallybecausethebatteryisdepleted.Checkthesystemstatusindicator.
–Ifthesystemstatusindicatorblinksslowly,yourcomputerisinsleepmode.Connecttheacpower
adaptertothecomputer;thenpressFn.
100T470sUserGuide
–Ifthesystemstatusindicatorisoff,yourcomputerhasnopowerorisinhibernationmode.Connect
theacpoweradaptertothecomputer;thenpressthepowerbuttontoresumeoperation.
Ifthesystemstilldoesnotresumefromsleepmode,yoursystemmightstoprespondingandyoumight
notbeabletoturnoffthecomputer.Inthiscase,youmustresetthecomputer.Ifyouhavenotsavedyour
data,itmightbelost.Toresetthecomputer,pressandholdthepowerbuttonforfoursecondsormore.If
thesystemstilldoesnotrespond,removetheacpoweradapterandthebattery.
•Problem:Yourcomputerdoesnotentersleeporhibernationmode.
Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep
orhibernationmode.
Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceattachedtotheUSB
connectormighthavebeendisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSB
device.
•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.
Solution:Ifthewakeupfunctionisenabled,thecomputerconsumesasmallamountofpower.Thisisnot
adefect.Formoreinformation,see“Power-savingmodes”onpage27.
Harddiskdriveproblems
•Problem:Theharddiskdrivemakesarattlingnoiseintermittently.
Solution:Therattlingnoisemightbeheard:
–Whentheharddiskdrivebeginsorfinishesgettingaccesstodata
–Whenyoucarrytheharddiskdrive
–Whenyoucarryyourcomputer
Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.
•Problem:Theharddiskdrivedoesnotwork.
Solution:OntheStartupmenuofThinkPadSetup,ensurethattheharddiskdriveisontheBootpriority
orderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentryforitonthelist
andpressShift+1tomoveitbacktotheBootpriorityorderlist.
•Problem:AfterIhavesetaharddiskpassword,Imovetheharddiskdrivetoanothercomputerbut
cannotunlocktheharddiskpasswordonthenewcomputer.
Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight
notsupportsuchasecurityfunction.
Solid-statedriveproblem
Problem:WhenyoucompressfilesorfoldersbyuseofthedatacompressionfunctionintheWindows
operatingsystem,andthendecompressthem,theprocessofwritingtoorreadingfromthefilesorfoldersis
slow.
Solution:ApplythediskdefragmentationtoolintheWindowsoperatingsystemforfasteraccesstothedata.
Softwareproblem
Problem:Aprogramdoesnotrunproperly.
Solution:Ensurethattheproblemisnotbeingcausedbytheprogram.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheprogram.Seethemanualssupplied
withtheprogram.
Chapter7.Troubleshootingcomputerproblems101
Checkthefollowing:
•Theprogramisdesignedtooperatewithyouroperatingsystem.
•Otherprogramsrunproperlyonyourcomputer.
•Thenecessarydevicedriversareinstalled.
•Theprogramworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheprogram,seethemanualsorhelpsystemsupplied
withtheprogram.
Iftheprogramstilldoesnotrunproperly,contactyourplaceofpurchaseoraservicerepresentativeforhelp.
USBproblem
Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:EnsurethattheUSBportisenabledintheThinkPadSetup.OpentheDeviceManagerwindow.
EnsurethattheUSBdevicesetupiscorrect,andthattheassignmentofcomputerresourceandthe
installationofthedevicedriverarecorrect.ToopentheDeviceManagerwindow,gotoControlPaneland
ensurethatyouviewControlPanelbyCategory,andclickHardwareandSound➙DeviceManager.Ifyou
arepromptedforanadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.
Referto“Diagnosingproblems”onpage85andrunadiagnostictestoftheUSBconnector.
Dockingstationproblem
Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutryto
resumeoperation.
Solution:Ensurethat:
•Theacpoweradapterisconnectedtothedockingstation.
•Thecomputerissecurelyattachedtothedockingstation.
102T470sUserGuide
Chapter8.Recoveryinformation
Thischapterprovidesinformationaboutrecoverysolutions.Therearevariousmethodstochoosefromwhen
consideringhowtorecoverintheeventofasoftware-orhardware-relatedproblem.Somemethodsvary
dependingonthetypeofyouroperatingsystem.
RecoveryinformationfortheWindows7operatingsystem
ThistopicintroducestheLenovorecoverysolutionsontheWindows7operatingsystem.
Creatingandusingrecoverymedia
Recoverymediaenablesyoutorestorethestoragedrivetothefactorydefaultsettingsafterallotherrecovery
methodshavefailed.Itisimportanttocreaterecoverymediaasearlyaspossible.
Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmediumand
adatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium.Ensurethat
youstoretherecoverymediainasafeplaceafteryouhavemadethem.
Ifyoudidnotcreaterecoverymediaasaprecautionarymeasure,youcancontactLenovoCustomerSupport
CenterandpurchaseasetofrecoverymediafromLenovo.ForalistoftheLenovoSupportphonenumbers
foryourcountryorregion,goto:
http://www.lenovo.com/support/phone
Thedataontherecoverymediacanbeusedonlyforthefollowingpurposes:
•Reinstallingtheprogramsanddevicedriversonyourcomputer
•Reinstallingtheoperatingsystem
•Modifyingthedatafilesontheharddiskdriveusingtheadditionalfiles
Creatingrecoverymedia
Tocreaterecoverymedia,youneedasetofdiscsoraUSBstoragedevice(withatleast16GBofstorage
capacity).TheactualdiscnumberorUSBcapacitythatisrequireddependsonthesizeoftherecovery
image.
Attention:CreatingrecoverymediawilldeleteanythingstoredonthediscsorUSBstoragedevice.Toavoid
dataloss,makeabackupcopyofallthedatathatyouwanttokeep.
Tocreaterecoverymedia,clickStart➙AllPrograms➙LenovoPCExperience.Inthepromptedwindow,
double-clickLenovoTools➙FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.
Usingrecoverymedia
Attention:Duringtherecoveryprocess,allthefilescurrentlyonthestoragedeviceofyourcomputerwillbe
deletedandreplacedbythefactorydefaultsettings.
Tousetherecoverymedia,dothefollowing:
•Ifyouhavecreatedtherecoverymediawithdiscs,dothefollowing:
1.Ifyourcomputerdoesnothaveaninternalopticaldrive,connectanexternalopticaldrivetothe
computer.
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2.TurnonthecomputerandrepeatedlypressF12untiltheBootMenuwindowopens.
3.IntheBootMenuwindow,selecttheopticaldrive(internalorexternal)asthefirstbootdevice.Then,
insertthediscsintotheopticaldriveandpressEnter.Therecoveryprocessstarts.
4.Followtheinstructionsonthescreentocompletetheoperation.
•IfyouhavecreatedtherecoverymediawithaUSBstoragedevice,dothefollowing:
1.AttachtheUSBstoragedevicetooneoftheUSBconnectorsonyourcomputer.
2.TurnonthecomputerandrepeatedlypressF12untiltheBootMenuwindowopens.
3.IntheBootMenuwindow,selecttheUSBstoragedeviceasthefirstbootdeviceandpressEnter.
Therecoveryprocessstarts.
4.Followtheinstructionsonthescreentocompletetheoperation.
Note:Afterrestoringyourcomputertothefactorydefaultsettings,youmighthavetoreinstallthedevice
driversforsomedevices.See“Reinstallingpreinstalledprogramsanddevicedrivers”onpage104.
Reinstallingpreinstalledprogramsanddevicedrivers
Yourcomputerenablesyoutoreinstallpreinstalledprogramsanddevicedrivers.
Reinstallingpreinstalledprograms
Toreinstallprogramspreinstalledonyourcomputer,dothefollowing:
1.Turnonyourcomputer.
2.GotoC:\swtools.
3.Opentheappsfolder.Thefoldercontainsseveralsubfoldersnamedforvariouspreinstalledprograms.
4.OpenthesubfolderandlocatetheEXEfile.
5.Double-clicktheEXEfileandfollowtheinstructionsonthescreentocompletetheinstallation.
Reinstallingpreinstalleddevicedrivers
Attention:Reinstallingdevicedriverswillchangethecurrentconfigurationofyourcomputer.Reinstall
devicedriversonlywhenitisnecessarytosolveaproblemwithyourcomputer.
Toreinstalladevicedriverforafactory-installeddevice,dothefollowing:
1.Turnonyourcomputer.
2.GotoC:\swtools.
3.OpentheDriversfolderandlocatethesubfolderthatisnamedafterthefactory-installeddeviceinyour
computer,suchasAUDIOorVIDEO.
4.Openthesubfolderforthedevice.
5.Reinstallthedevicedriverbyoneofthefollowingmethods:
•IfthedevicesubfoldercontainsanEXEfile,double-clicktheEXEfileandfollowtheinstructionson
thescreentocompletetheinstallation.
•IfthedevicesubfoldercontainsareadmeTXTfile,thedevicedriverinstallationinformationisincluded
inthereadmefile.Followtheinstructionstocompletetheinstallation.
•IfthedevicesubfoldercontainsanINFfile,right-clicktheINFfileandselectInstall.Thenfollowthe
instructionsonthescreentocompletetheinstallation.
Ifyouneedupdateddevicedriversforyourcomputer,downloadandinstallthemfromtheLenovoSupport
Websiteat:
104T470sUserGuide
http://www.lenovo.com/support
RecoveryinformationfortheWindows10operatingsystem
ThistopicprovidesinformationabouttheWindowsrecoverysolutionsontheWindows10operatingsystem.
Resettingyourcomputer
Ifyourcomputerdoesnotperformwell,youmightconsiderresettingyourcomputer.Intheresettingprocess,
youcanchoosetokeepyourfilesorremovethem,andthenreinstalltheWindowsoperatingsystem.
Toresetyourcomputer,dothefollowing:
Note:Theitemsinthegraphicaluserinterface(GUI)mightchangewithoutnotice.
1.OpentheStartmenu,andthenclickSettings➙Update&security➙Recovery.
2.IntheResetthisPCsection,clickGetstarted.
3.Followtheinstructionsonthescreentoresetyourcomputer.
Usingadvancedstartupoptions
Theadvancedstartupoptionsenableyoutodothefollowing:
•Changethefirmwaresettingsofthecomputer
•ChangethestartupsettingsoftheWindowsoperatingsystem
•Startthecomputerfromanexternaldevice
•RestoretheWindowsoperatingsystemfromasystemimage
Touseadvancedstartupoptions,dothefollowing:
Note:Theitemsinthegraphicaluserinterface(GUI)mightchangewithoutnotice.
1.OpentheStartmenu,andthenclickSettings➙Update&security➙Recovery.
2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.
3.Selectastartupoptionyouwant,andthenfollowtheinstructionsonthescreen.
RecoveringyouroperatingsystemifWindows10failstostart
TheWindowsrecoveryenvironmentonyourcomputeroperatesindependentlyfromtheWindows10
operatingsystem.ItenablesyoutorecoverorrepairtheoperatingsystemeveniftheWindows10operating
systemfailstostart.
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheon-screeninstructions.
Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
CreatingandusingarecoveryUSBdrive
YoucancreatearecoveryUSBdriveasabackupfortheWindowsrecoveryprograms.Withtherecovery
USBdrive,youcantroubleshootandfixtheproblemsevenifthepreinstalledWindowsrecoveryprograms
aredamaged.
Chapter8.Recoveryinformation105
ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.Ifyoudidnotcreatearecovery
USBdriveasaprecautionarymeasure,youcancontactLenovoCustomerSupportCenterandpurchase
onefromLenovo.ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto:
http://www.lenovo.com/support/phone
CreatingarecoveryUSBdrive
TocreatearecoveryUSBdrive,youneedaUSBdrivewithatleast16GBofstoragecapacity.Theactual
USBcapacitythatisrequireddependsonthesizeoftherecoveryimage.
Attention:ThecreationprocesswilldeleteanythingstoredontheUSBdrive.Toavoiddataloss,makea
backupcopyofallthedatathatyouwanttokeep.
TocreatearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.
1.ConnectaproperUSBdrive(atleast16GBofstorage)tothecomputer.
2.Typerecoveryinthesearchboxonthetaskbar.ThenclickCreatearecoverydrive.
3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.
4.IntheRecoveryDrivewindow,followtheinstructionsonthescreentocreatearecoveryUSBdrive.
UsingtherecoveryUSBdrive
Ifyoucannotstartyourcomputer,refertothecorrespondinginformationinthetopic“Troubleshooting”on
page86totrytosolvetheproblembyyourself.Ifyoustillcannotstartyourcomputer,usetherecovery
USBdrivetorecoveryourcomputer.
TousearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.
1.ConnecttherecoveryUSBdrivetothecomputer.
2.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypressF12.The
BootMenuwindowopens.
3.SelecttherecoveryUSBdriveasthebootdevice.
4.Selectapreferredkeyboardlayout.
5.ClickTroubleshoottodisplayoptionalrecoverysolutions.
6.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Thenfollowtheinstructionson
thescreentocompletetheprocess.
106T470sUserGuide
Chapter9.Replacingdevices
Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.
Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoptionora
CustomerReplaceableUnit(CRU),donotopenthestatic-protectivepackageuntiltheinstructionsdirect
youtoinstallthepart.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingthecomponents.
•Beforeyouinstallastatic-sensitiveoptionorCRU,doeitherofthefollowingtoreducestaticelectricityin
thepackageandyourbody:
–Touchthestatic-protectivepackagethatcontainstheparttoametalexpansion-slotcoverforat
leasttwoseconds.
–Touchthestatic-protectivepackagethatcontainstheparttootherunpaintedmetalsurfaceonthe
computerforatleasttwoseconds.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackageandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackageonasmooth,
levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Disablingthebuilt-inbattery
BeforereplacinganyFieldReplaceableUnit(FRU),ensurethatyoudisablethebuilt-inbattery.
ForWindows10,disableFastStartupbeforedisablingthebuilt-inbattery.
TodisableFastStartupforWindows10,dothefollowing:
1.Fromthedesktop,typePowerinthesearchboxonthetaskbar,andselectPowerOptions.
2.ClickChoosewhatthepowerbuttonsdoontheleftpane.
3.ClickChangesettingsthatarecurrentlyunavailableatthetop.
4.IfpromptedbyUserAccountControl(UAC),clickYes.
5.CleartheTurnonfaststartupcheckbox,andthenclickSavechanges.
Todisablethebuilt-inbattery,dothefollowing:
1.Turnoffyourcomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.
2.Turnonyourcomputer.Whenthelogoscreenisdisplayed,immediatelypressF1toenterThinkPad
Setup.
3.SelectConfig➙Power.ThePowersubmenuisdisplayed.
©CopyrightLenovo2017107
4.SelectDisablebuilt-inbatteryandpressEnter.
5.SelectYesintheSetupConfirmationwindow.Thebuilt-inbatteryisdisabledandthecomputerturnsoff
automatically.Waitthreetofiveminutestoletthecomputercool.
ReplacingthemicroSIMcard
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
MicroSIMcardisasmallplasticcardwithIntegratedCircuit(IC)chipmountedononesideofthecard.
IfyourcomputersupportswirelessWAN,yourcomputermightrequireamicroSIMcardtoestablishwireless
WANconnections.Dependingonthemodel,youmightneedtopurchaseamicroSIMcardoramicroSIM
cardmightalreadybeinstalledinyourcomputer.Insomecountriesorregions,amicroSIMcardispartof
theshippingcontentsthatcomewithyourcomputer.
Attention:WheninstallingorremovingthemicroSIMcard,donottouchthemicroSIMcardmetal
connectors.
ToreplacethemicroSIMcard,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Locatethemicro-SIM-cardtrayattherightsideofthecomputer.
4.Insertastraightenedpaperclipintotheholeinthemicro-SIM-cardtray1.Thetrayejects.Then,slide
thetrayoutofthecomputer.GentlytakethemicroSIMcardoutofthetray2.InstallanewmicroSIM
cardintothetray3.Insertthetrayintothecomputer4.
5.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthebasecoverassembly
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
Notes:
108T470sUserGuide
•Dependingonthemodel,yourcomputermightlookslightlydifferentfromtheillustrationsinthistopic.
•Theremightbeariskofshortcircuitsifyouremovethebasecoverassemblyinthefollowingsituations:
–Whenyourcomputerhastheremovablebatteryinstalled
–Whenyourcomputerisconnectedtoacpower
Besides,thecomputerwillnotstartafteryoureinstallthebasecoverassembly.Tostartthecomputer,
disconnecttheacpoweradapterandthenreconnectittothecomputer.
Toreplacethebasecoverassembly,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Loosenthescrewsinascendingalphabeticalorderasshown(1a-1e),andthenremovethebase
coverassembly.
5.Installthebottomsideofthenewbasecoverassemblyasshownbyarrow1andensurethatthereis
nogap.Thenclosethetopsideofthebasecoverassembly2.
Chapter9.Replacingdevices109
6.Pushthebasecoverassemblyasshownuntilyouhearaclicksound.
7.Tightenthescrewsinascendingalphabeticalorderasshown(1a-1e)tosecurethebasecover
assembly.Ensurethatalllatchesarewellassembledandthereisnoabnormalgap.Otherwise,start
overfromstep4.
Note:Donottrytopushthehookpositionsafterthescrewsaresecured.
8.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthedc-incableanddc-inbracket
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
Toreplacethedc-incableanddc-inbracket,dothefollowing:
1.Disablethebuilt-inbatteries.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage108.
110T470sUserGuide
5.Toremovethedc-incableanddc-inbracket,dothefollowing:
a.Detachtheconnector1.
b.Removethescrew2.
c.Removethedc-inbracket3.
d.Removethedc-incable4.
6.Toinstallthedc-incableanddc-inbracket,dothefollowing:
a.Installthedc-incableinplace1.
b.Installthenewdc-inbracketontothenewdc-incable2.
c.Installthescrewtosecurethedc-incableanddc-inbracket3.
d.Attachtheconnector4.
7.Reinstallthebasecoverassembly.
Chapter9.Replacingdevices111
8.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
ReplacingtheUSBsubcardassembly
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
ToreplacetheUSBsubcardassembly,dothefollowing:
1.Disablethebuilt-inbatteries.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removethebasecoverassemlby.See“Replacingthebasecoverassembly”onpage108.
5.ToremovetheUSBsubcardassembly,dothefollowing:
a.Detachtheconnector12.
b.RemovethescrewsthatsecuretheUSBsubcardassembly3.
c.RemovetheUSBsubcardassembly4.
112T470sUserGuide
6.ToinstalltheUSBsubcardassembly,dothefollowing:
a.InstallthenewUSBsubcardassemblyinplace1.
b.InstallthescrewstosecuretheUSBsubcardassembly2.
c.Attachtheconnector34.
7.Reinstallthebasecoverassemlby.
8.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
ReplacingtheM.2solid-statedrive
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
Attention:TheM.2solid-statedriveissensitive.Inappropriatehandlingmightcausedamageand
permanentlossofdata.
WhenhandlingtheM.2solid-statedrive,observethefollowingguidelines:
•ReplacetheM.2solid-statedriveonlyforupgradeorrepair.TheM.2solid-statedriveisnotdesigned
forfrequentchangesorreplacement.
•BeforereplacingtheM.2solid-statedrive,makeabackupcopyofallthedatathatyouwanttokeep.
•DonotapplypressuretotheM.2solid-statedrive.
•DonottouchthecontactedgeoftheM.2solid-statedrive.OtherwisetheM.2solid-statedrivemightget
damaged.
•DonotmaketheM.2solid-statedrivesubjecttophysicalshocksorvibration.PuttheM.2solid-state
driveonasoftmaterial,suchascloth,toabsorbphysicalshocks.
•NeverremovetheM.2solid-statedrivewhilethecomputerisoperating,insleepmode,orinhibernation
mode.
ToreplacetheM.2solid-statedrive,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
Chapter9.Replacingdevices113
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage108.
5.RemovethescrewthatsecurestheM.2solid-statedrive1.ThenremovetheM.2solid-statedrive2.
Note:Afilmmightcoverthesolid-statedrive.Toaccessthesolid-statedrive,openthefilmfirst.
114T470sUserGuide
6.ToinstallthenewM.2solid-statedrive,dothefollowing:
a.AlignthecontactedgeofthenewM.2solid-statedrivewiththekeyintheslot.Thencarefullyinsert
theM.2solid-statedriveintotheslotatanangleofabout20degrees1.
b.PivottheM.2solid-statedrivedownward2.
c.InstallthescrewtosecuretheM.2solid-statedrive3.
7.Reinstallthebasecoverassembly.
8.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthememorymodule
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
Increasingmemorycapacityisaneffectivewaytomakeprogramsrunfaster.Youcanincreasememory
capacitybyreplacingoraddingamemorymodule.
Note:Theoperatingspeedofthememorymodulehasdependencyonthesystemconfiguration.Insome
conditions,thememorymoduleinyourcomputermightnotbeabletooperateatthemaximumspeed.
Attention:
•Beforeyoustartthereplacement,touchagroundedmetalobject.Thisactionreducesanystaticelectricity
fromyourbody.Staticelectricitymightdamagethememorymodule.
•Donottouchthecontactedgeofthememorymodule.Otherwisethememorymodulemightgetdamaged.
Toreplacethememorymodule,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage108.
Chapter9.Replacingdevices115
5.Openthelatchesonbothsidesofthememoryslotatthesametime1,andthenremovethememory
module2.
6.Toinstallthenewmemorymodule,dothefollowing:
a.Placethenotchedendofthenewmemorymoduletowardthecontactedgesideofthememoryslot.
Insertthenewmemorymoduleintothememoryslotatanangleofabout20degrees1.
b.Pivotthememorymoduledownwarduntilitsnapsintoplace2.Ensurethatthememorymoduleis
firmlyinstalledinthememoryslotandcannotbemovedeasily.
7.Reinstallthebasecoverassembly.
8.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthewireless-WANcard
Thefollowinginformationisonlyforthecomputerwithuser-installablemodules.
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
116T470sUserGuide
Attention:Beforeyoustartinstallingawireless-WANcard,touchametaltableoragroundedmetalobject.
Thisactionreducesanystaticelectricityfromyourbody.Staticelectricitycoulddamagethecard.
Toreplacethewireless-WANcard,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage108.
5.Toremovethewireless-WANcard,dothefollowing:
Note:Afilmmightcoverthewireless-WANcard.Toaccessthewireless-WANcard,openthefilmfirst.
a.Holdthecableconnectorwithyourfingersandgentlydisconnecteachcablefromthewireless-WAN
card1.Removethescrew2.Thecardisreleasedfromthesecuredpositionandpivotsupward.
b.Carefullyremovethewireless-WANcardoutoftheslot3.
Chapter9.Replacingdevices117
6.Toinstallthenewwireless-WANcard,dothefollowing:
a.Alignthecontactedgeofthenewwireless-WANcardwiththekeyintheslot.Thencarefullyinsert
thecardintotheslotatanangleofabout20degrees1.
b.Pivotthenewwireless-WANcarddownward2andtheninstallthescrewtosecurethecard
inplace3.
c.Connecttheantennacablestothenewwireless-WANcard4.Ensurethatyouconnecttheorange
cabletothemainconnectoronthecard,andthebluecabletotheauxiliaryconnectoronthecard.
7.Reinstallthebasecoverassembly.
8.Turnthecomputerover.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthekeyboard
Beforeyoustart,read“Importantsafetyinformation”onpagevandprintthefollowinginstructions.
Toremovethekeyboard,dothefollowing:
Note:Youmightbeinstructedtoslidethekeyboardframeforwardorbackwardinsomeofthefollowing
steps.Inthiscase,ensurethatyoudonotpressorholdthekeyswhileslidingthekeyboardframe.
Otherwise,thekeyboardframecannotbemoved.
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage107.
2.Ensurethatthecomputeristurnedoffanddisconnectedfromacpowerandallcables.
3.Closethecomputerdisplayandturnthecomputerover.
118T470sUserGuide
7.Usethecross-headscrewdrivertoloosenthescrews.
8.Pivotthekeyboardslightlyupwardasshownbyarrow1untilyoucanseetheconnectorsonthebottom
sideofthekeyboard.Thenturnthekeyboardoverasshownbyarrow2.
120T470sUserGuide
2.Insertthekeyboardintothekeyboardbezelasshown.Ensurethatthefrontedgeofthekeyboard(the
edgethatisclosetothedisplay)isundertheframeofthekeyboardbezel.
3.Ensurethatthescrewheadsareexposedcompletely.Otherwise,revealthescrewheadsbyslidingthe
keyboardframeforwardwiththeflat-headscrewdriver.
122T470sUserGuide
6.Inserttheflat-headscrewdriverintothesidesofthekeyboardasshowntopushthekeyboardframe
backward.Ensurethatthereisnogapbetweenthekeyboardframeandkeyboardbezel.
7.Turnthecomputeroverandtightenthescrewtothelockpositiontolockthekeyboardframe.
8.Connecttheacpoweradapterandallcablestothecomputer.
124T470sUserGuide
Chapter10.Gettingsupport
ThischapterprovidesinformationaboutgettinghelpandsupportfromLenovo.
BeforeyoucontactLenovo
Often,youcansolveyourcomputerproblemsbyreferringtotheinformationintheexplanationsoferror
codes,runningdiagnosticprograms,orbyconsultingtheLenovoSupportWebsite.
Registeringyourcomputer
RegisteryourcomputerwithLenovo.Formoreinformation,see“Registeringyourcomputer”onpage15.
Downloadingsystemupdates
Downloadingupdatedsoftwaremightresolveproblemsyouexperiencewithyourcomputer.
Todownloadupdatedsoftware,gotothefollowingWebsiteandfollowtheinstructionsonthescreen:
http://www.lenovo.com/support
Recordinginformation
BeforeyoutalktoaLenovorepresentative,recordthefollowingimportantinformationaboutyourcomputer.
Recordingproblemsymptomsanddetails
Collecttheanswerstothefollowingquestionsbeforeyoucallforhelp.Then,youareabletogethelp
asquicklyaspossible.
•Whatistheproblem?Isitcontinuousorintermittent?
•Isthereanerrormessage?Whatistheerrorcode,ifany?
•Whatoperatingsystemareyouusing?Whichversion?
•Whichsoftwareapplicationswererunningatthetimeoftheproblem?
•Cantheproblembereproduced?Ifso,how?
Recordingsysteminformation
Theserialnumberlabelisonthebottomofyourcomputer.Recordthemachinetypeandtheserialnumber.
•WhatisthenameofyourLenovoproduct?
•Whatisthemachinetype?
•Whatistheserialnumber?
Gettinghelpandservice
Ifyouneedhelp,service,technicalassistance,ormoreinformationaboutLenovoproducts,youwillfinda
widevarietyofsourcesavailablefromLenovotoassistyou.
Informationaboutyourcomputerandpreinstalledsoftware,ifany,isavailableinthedocumentationthat
comeswithyourcomputerorontheLenovoSupportWebsiteathttp://www.lenovo.com/support.The
documentationincludesprintedbooks,onlinebooks,readmefiles,andhelpfiles.
©CopyrightLenovo2017125
MicrosoftServicePacksarethelatestsoftwaresourceforWindowsproductupdates.Theyareavailable
throughWebdownload(connectionchargesmightapply)orthroughdiscs.Formorespecificinformation
andlinks,gotohttps://www.microsoft.com.Lenovoofferstechnicalassistancewithinstallationof,or
questionsrelatedto,ServicePacksforyourLenovo-preinstalledMicrosoftWindowsproduct.Formore
information,contacttheCustomerSupportCenter.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteathttp://www.lenovo.com/support.
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
CallingLenovo
Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,duringthewarrantyperiod,youcan
gethelpandinformationbytelephonethroughtheCustomerSupportCenter.Thefollowingservicesare
availableduringthewarrantyperiod:
•Problemdetermination-Trainedpersonnelareavailabletoassistyouwithdeterminingifyouhavea
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,
trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.
•Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct
hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges
(ECs)thatapplytoyourhardwareavailable.
Thefollowingitemsarenotcovered:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornonwarrantedparts
•Identificationofsoftwareproblemsources
•ConfigurationofUEFIBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofprograms
ForthetermsandconditionsoftheLenovoLimitedWarrantythatapplytoyourLenovohardwareproduct,
see“Warrantyinformation”intheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
Ifpossible,benearyourcomputerwhenyoumakeyourcall.Ensurethatyouhavedownloadedthemost
currentdriversandsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencalling
fortechnicalassistance,havethefollowinginformationavailable:
•Machinetypeandmodel
•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformationforyoursystem
126T470sUserGuide
Telephonenumbers
ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith
yourcomputer.
Note:Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat
http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact
yourLenovoresellerorLenovomarketingrepresentative.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices.Serviceavailabilityandservice
namemightvarybycountryorregion.
Formoreinformationabouttheseservices,gotohttp://www.lenovo.com/essentials.
Chapter10.Gettingsupport127
128T470sUserGuide
AppendixA.SupplementalinformationabouttheUbuntu
operatingsystem
Inlimitedcountriesorregions,Lenovoofferscustomersanoptiontoordercomputerswiththepreinstalled
Ubuntu®operatingsystem.
IftheUbuntuoperatingsystemisavailableonyourcomputer,readthefollowinginformationbeforeyouuse
thecomputer.IgnoreanyinformationrelatedtoWindows-basedprograms,utilities,andLenovopreinstalled
applicationsinthisdocumentation.
AccessingtheLenovoLimitedWarranty
ThisproductiscoveredbythetermsoftheLenovoLimitedWarranty(LLW),versionL505-0010-0208/2011.
YoucanviewtheLLWinanumberoflanguagesfromthefollowingWebsite.ReadtheLenovoLimited
Warrantyat:
http://www.lenovo.com/warranty/llw_02
TheLLWalsoispreinstalledonthecomputer.ToaccesstheLLW,gotothefollowingdirectory:
/usr/share/doc/lenovo-doc
IfyoucannotviewtheLLWeitherfromtheWebsiteorfromyourcomputer,contactyourlocalLenovooffice
orresellertoobtainaprintedversionoftheLLW.
AccessingtheUbuntuhelpsystem
TheUbuntuhelpsystemprovidesinformationabouthowtousetheUbuntuoperatingsystem.Toaccessthe
helpsystemfromtheUnity,moveyourpointertotheLaunchbar,andthenclicktheHelpicon.Ifyoucannot
findtheHelpiconfromtheLaunchbar,clicktheSearchicon,andtypeHelptosearchit.
TolearnmoreabouttheUbuntuoperatingsystem,goto:
https://www.ubuntu.com
Gettingsupportinformation
Ifyouneedhelp,service,technicalassistance,ormoreinformationabouttheUbuntuoperatingsystemor
otherapplications,contacttheprovideroftheUbuntuoperatingsystemortheprovideroftheapplication.
Ifyouneedtheserviceandsupportforhardwarecomponentsshippedwithyourcomputer,contact
Lenovo.FormoreinformationabouthowtocontactLenovo,refertotheUserGuideandSafety,Warranty,
andSetupGuide.
ToaccessthelatestUserGuideandSafety,Warranty,andSetupGuide,goto:
http://www.lenovo.com/support
©CopyrightLenovo2017129
130T470sUserGuide
AppendixB.Regulatoryinformation
ThischapterprovidesregulatoryandcomplianceinformationaboutLenovoproducts.
Certification-relatedinformation
Productname:ThinkPadT470s
ComplianceID:TP00072B
Machinetypes:20HF,20HG,20JS,and20JT
Thelatestcomplianceinformationisavailableat:
http://www.lenovo.com/compliance
Wireless-relatedinformation
Thistopicprovideswireless-relatedinformationaboutLenovoproducts.
Wirelessinteroperability
Wireless-LANcardisdesignedtobeinteroperablewithanywireless-LANproductthatisbasedonDirect
SequenceSpreadSpectrum(DSSS),ComplementaryCodeKeying(CCK),and/orOrthogonalFrequency
DivisionMultiplexing(OFDM)radiotechnology,andiscompliantto:
•The802.11b/gStandard,802.11a/b/g,802.11n,or802.11aconwireless-LANs,asdefinedandapproved
bytheInstituteofElectricalandElectronicsEngineers.
•TheWirelessFidelity(Wi-Fi®)certificationasdefinedbytheWi-FiAlliance®.
SomecomputermodelsmightbeequippedwithaBluetoothcardcompliantwiththeBluetoothSpecification
version4.2asdefinedbytheBluetoothSpecialInterestGroupSIG.However,theWindowsoperatingsystem
mightlimitthesupportonlyontheBluetoothSpecificationversion4.1.Itsupportsthefollowingprofiles:
Note:DependingontheBluetoothdeviceandtheoperatingsystemyouuse,someprofilesmightnotbe
supported.
•AdvancedAudioDistributionProfile(A2DP)
•Audio/VideoControlTransportProtocol(AVCTP)
•Audio/VideoDistributionTransportProtocol(AVDTP)
•A/VRemoteControlProfile(AVRCP)
•BasicImagingProfile(BIP)
•BasicPrintingProfile(BPP)
•Dial-UpNetworkingProfile(DUN)
•FileTransferProfile(FTP)
•GenericAccessProfile(GAP)
•GenericA/VDistributionProfile(GAVDP)
•HardcopyCableReplacementProfile(HCRP)
•HeadsetProfile(HSP)
©CopyrightLenovo2017131
•Hands-FreeProfile(HFP)
•HumanInterfaceDeviceProfile(HID)
•MessageAccessProfile(MAP)
•ObjectExchangeProtocol(OBEX)
•ObjectPushProfile(OPP)
•PersonalAreaNetworkingProfile(PAN)
•PhoneBookAccessProfile(PBAP)
•ServiceDiscoveryProtocol(SDP)
•SynchronizationProfile(SYNC)
•VideoDistributionProfile(VDP)
•GenericAttributeProfile(GATT)
•ProximityProfile
•FindMeProfile
•ImmediateAlertProfile
•BatteryStatusProfile
Usageenvironmentandyourhealth
Thiscomputercontainsintegratedwirelesscardsthatoperatewithintheguidelinesidentifiedbyradio
frequency(RF)safetystandardsandrecommendations;therefore,Lenovobelievesthatthisproductissafe
forusebyconsumers.Thesestandardsandrecommendationsreflecttheconsensusoftheworldwide
scientificcommunity,andresultfromdeliberationsofpanelsandcommitteesofscientists,whocontinually
reviewandinterprettheextensiveresearchliterature.
Insomesituationsorenvironments,theuseofwirelessdevicesmightberestrictedbytheproprietorofa
buildingorresponsiblerepresentativesofanorganization.Forexample,thesesituationsandareasmight
includethefollowing:
•Onboardofairplanes,inhospitalsornearpetrolstations,blastingareas(withelectro-explosivedevices),
medicalimplantsorbody-wornelectronicmedicaldevices,suchaspacemakers.
•Inanyotherenvironmentwheretheriskofinterferencetootherdevicesorservicesisperceivedor
identifiedasharmful.
Ifyouareuncertainofthepolicythatappliestotheuseofwirelessdevicesinaspecificarea(suchasan
airportorhospital),youareencouragedtoaskforauthorizationtouseawirelessdevicepriortoturning
onthecomputer.
LocatingtheUltraConnectwirelessantennas
ThinkPadnotebookcomputersfeatureanintegratedUltraConnect™wirelessantennasystembuiltintothe
displayforoptimalreception,enablingwirelesscommunicationwhereveryouare.
Thefollowingillustrationsshowtheantennaslocationsofyourcomputer:
132T470sUserGuide
FormodelswithouttheWiGigfeature
1Wireless-LANantenna(auxiliary)
2Wireless-WANantenna(auxiliary,availableonsomemodels)
3Wireless-WANantenna(main,availableonsomemodels)
4Wireless-LANantenna(main)
FormodelswiththeWiGigfeature
1Wireless-LANantenna(auxiliary)
2WiGigantenna(availableonsomemodels)
4Wireless-LANantenna(main)
Wireless-radiocomplianceinformation
Computermodelsequippedwithwirelesscommunicationscomplywiththeradiofrequencyandsafety
standardsofanycountryorregioninwhichithasbeenapprovedforwirelessuse.
Brazilwireless-radiocomplianceinformation
Esteequipamentooperaemcarátersecundário,istoé,nãotemdireitoaproteçãocontrainterferência
prejudicial,mesmodeestaçõesdomesmotipo,enãopodecausarinterferênciaasistemasoperandoem
caráterprimário.
Thisequipmentisasecondarytypedevice,thatis,itisnotprotectedagainstharmfulinterference,even
iftheinterferenceiscausedbyadeviceofthesametype,anditalsocannotcauseanyinterferenceto
primarytypedevices.
Mexicowireless-radiocomplianceinformation
Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe
aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.
AppendixB.Regulatoryinformation133
Locatingwirelessregulatorynotices
Formoreinformationaboutthewirelessregulatorynotices,refertotheRegulatoryNoticeshippedwithyour
computer.
IfyourcomputerisshippedwithouttheRegulatoryNotice,youcanfinditontheWebsiteat:
http://www.lenovo.com/support
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport
ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed
countriesintheEARE1countrylist.
Electronicemissionnotices
FederalCommunicationsCommissionDeclarationofConformity
ThefollowinginformationreferstoThinkPadT470s,machinetypes:20HF,20HG,20JS,and20JT.
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor
recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment.
Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
134T470sUserGuide
EuropeanUnionconformity
EUContact:Lenovo,Einsteinova21,85101Bratislava,Slovakia
Modelswithoutaradiodevice:ThisproductisinconformitywiththeprotectionrequirementsofEU
CouncilEMCDirective2014/30/EUontheapproximationofthelawsoftheMemberStatesrelatingto
electromagneticcompatibility.
Modelswitharadiodevice:Thisproductisinconformitywithalltherequirementsandessentialnormsthat
applytoEUCouncilR&TTEDirective1999/5/EC(untilJune12,2017)andCouncilRadioEquipmentDirective
2014/53/EU(fromJune13,2017)ontheapproximationofthelawsoftheMemberStatesrelatingtoradio
equipment.ThefulltextofthesystemEUdeclarationofconformityandtheEUwirelessmoduledeclarations
areavailableatthefollowingInternetaddresses:
•Fornotebookcomputers:http://www.lenovo.com/social_responsibility/us/en/eu_doc_notebooks/
•Fortablets:http://www.lenovo.com/social_responsibility/us/en/eu_doc_tablets/
Lenovocannotacceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfrom
anon-recommendedmodificationoftheproduct,includingtheinstallationofoptioncardsfromother
manufacturers.ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBequipment
accordingtoEuropeanStandardsharmonizedintheDirectivesincompliance.ThelimitsforClassB
equipmentwerederivedfortypicalresidentialenvironmentstoprovidereasonableprotectionagainst
interferencewithlicensedcommunicationdevices.
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2014/30/EUzurAngleichungder
RechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaatenundhältdie
GrenzwertederKlasseBderNormgemäßRichtlinie.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu
betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.
LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne
EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“
EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder
EMVEU-Richtlinie2014/30/EUinderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische
VerträglichkeitvonGeräten),bzw.derEMVEURichtlinie2014/30/EU,fürGerätederKlasseB.
AppendixB.Regulatoryinformation135
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Meitnerstr.9,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55032KlasseB.
KoreaClassBcompliancestatement
JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepower
mainswithratedcurrentlessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac
powercordforotherdevices.
LenovoproductserviceinformationforTaiwan
Eurasiancompliancemark
Brazilaudionotice
Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.
136T470sUserGuide
AppendixC.WEEEandrecyclingstatements
ThischapterprovidesenvironmentalinformationaboutLenovoproducts.
Generalrecyclinginformation
Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheirequipment
whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin
recyclingtheirITproducts.ForinformationaboutrecyclingLenovoproducts,goto:
http://www.lenovo.com/recycling
Thelatestenvironmentalinformationaboutourproductsisavailableat:
http://www.lenovo.com/ecodeclaration
ImportantWEEEinformation
TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for
example,theEuropeanWEEEDirective,IndiaE-WasteManagementRules).Appliancesarelabeledin
accordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).These
regulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicablewithin
eachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobethrown
away,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendoflife
EEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,recycle,
andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentandhumanhealth
duetothepresenceofhazardoussubstances.Lenovoelectricalandelectronicequipment(EEE)maycontain
partsandcomponents,whichatend-of-lifemightqualifyashazardouswaste.
EEEandwasteelectricalandelectronicequipment(WEEE)canbedeliveredfreeofchargetotheplaceof
saleoranydistributorthatsellselectricalandelectronicequipmentofthesamenatureandfunctionas
theusedEEEorWEEE.
ForadditionalWEEEinformation,goto:
http://www.lenovo.com/recycling
WEEEinformationforHungary
Lenovo,asaproducer,bearsthecostincurredinconnectionwiththefulfillmentofLenovo’sobligations
underHungaryLawNo.197/2014(VIII.1.)subsections(1)-(5)ofsection12.
©CopyrightLenovo2017137
Japanrecyclingstatements
CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty
ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof
Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed
ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollectingand
RecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.Fordetails,
visittheLenovoWebsiteat:
http://www.lenovo.com/recycling/japan
PursuanttotheLawforPromotionofEffectiveUtilizationofResources,thecollectingandrecyclingof
home-usedcomputersandmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceis
providedfreeofchargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,goto:
http://www.lenovo.com/recycling/japan
DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother
environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit
boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer
clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha
newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused
lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal
operator,andfollowtheirinstructions.
Disposalofalithiumbatterymustcomplywithlocalordinancesandregulations.
DisposingofadisusedbatteryfromLenovonotebookcomputers
YourLenovonotebookcomputerhasalithiumionbatteryoranickelmetalhydridebattery.Ifyouare
acompanyemployeewhousesaLenovonotebookcomputerandneedtodisposeofabattery,contact
theproperpersoninLenovosales,service,ormarketing,andfollowthatperson'sinstructions.Youalso
canrefertotheinstructionsat:
https://www.lenovo.com/jp/ja/environment/recycle/battery/
IfyouuseaLenovonotebookcomputerathomeandneedtodisposeofabattery,youmustcomplywith
localordinancesandregulations.Youalsocanrefertotheinstructionsat:
https://www.lenovo.com/jp/ja/environment/recycle/battery/
RecyclinginformationforBrazil
DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
138T470sUserGuide
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de
acordocomalegislaçãolocal.
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.
BatteryrecyclinginformationfortheEuropeanUnion
Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC
concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe
frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe
EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown
away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate
thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso
includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor
cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted
municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and
treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential
effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof
hazardoussubstances.
Beforeplacingelectricalandelectronicequipment(EEE)inthewastecollectionstreamorinwastecollection
facilities,theenduserofequipmentcontainingbatteriesand/oraccumulatorsmustremovethosebatteries
andaccumulatorsforseparatecollection.
DisposingoflithiumbatteriesandbatterypacksfromLenovoproducts
Acoin-celltypelithiumbatterymightbeinstalledinsideyourLenovoproduct.Youcanfinddetailsaboutthe
batteryintheproductdocumentation.Ifthebatteryneedstobereplaced,contactyourplaceofpurchaseor
contactLenovoforservice.Ifyouneedtodisposeofalithiumbattery,insulateitwithvinyltape,contact
yourplaceofpurchaseorawaste-disposaloperator,andfollowtheirinstructions.
DisposingofbatterypacksfromLenovoproducts
YourLenovodevicemightcontainalithium-ionbatterypackoranickelmetalhydridebatterypack.Youcan
finddetailsonthebatterypackintheproductdocumentation.Ifyouneedtodisposeofabatterypack,
insulateitwithvinyltape,contactLenovosales,service,oryourplaceofpurchase,orawaste-disposal
AppendixC.WEEEandrecyclingstatements139
operator,andfollowtheirinstructions.Youalsocanrefertotheinstructionsprovidedintheuserguide
foryourproduct.
Forpropercollectionandtreatment,goto:
http://www.lenovo.com/lenovo/environment
BatteryrecyclinginformationforTaiwan
BatteryrecyclinginformationfortheUnitedStatesandCanada
RecyclinginformationforChina
140T470sUserGuide
AppendixD.RestrictionofHazardousSubstances(RoHS)
Directive
ThelatestenvironmentalinformationaboutLenovoproductsisavailableat:
http://www.lenovo.com/ecodeclaration
EuropeanUnionRoHS
ThisLenovoproduct,withincludedparts(cables,cords,andsoon)meetstherequirementsofDirective
2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic
equipment("RoHSrecast"or"RoHS2").
FormoreinformationaboutLenovoworldwidecomplianceonRoHS,goto:
https://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf
TurkishRoHS
TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse
ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).
UkraineRoHS
IndiaRoHS
RoHScompliantasperE-Waste(Management)Rules.
ChinaRoHS
TheinformationinthefollowingtableisapplicableforproductsmanufacturedonorafterJanuary1,2015for
saleinthePeople’sRepublicofChina.
©CopyrightLenovo2017141
142T470sUserGuide
144T470sUserGuide
AppendixE.ENERGYSTARmodelinformation
ENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department
ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefficientproductsand
practices.
LenovoisproudtoofferourcustomersproductswiththeENERGYSTARqualifieddesignation.Youmight
findanENERGYSTARmarkaffixedonthecomputerordisplayedonthepowersettingsinterface.Lenovo
computersofthefollowingmachinetypes,ifcarryanENERGYSTARmark,havebeendesignedandtested
toconformtotheENERGYSTARprogramrequirementsforcomputers.
20HF,20HG,20JS,and20JT
ByusingENERGYSTARqualifiedproductsandtakingadvantageofthepower-managementfeatures
ofthecomputer,youcanhelpreducetheconsumptionofelectricity.Reducedelectricalconsumption
cancontributetopotentialfinancialsavings,acleanerenvironment,andthereductionofgreenhousegas
emissions.
FormoreinformationaboutENERGYSTAR,goto:
https://www.energystar.gov
Lenovoencouragesyoutomakeefficientuseofenergyanintegralpartofyourday-to-dayoperations.To
helpinthisendeavor,Lenovohaspresetthefollowingpower-managementfeaturestotakeeffectwhenthe
computerhasbeeninactiveforaspecifiedlengthoftime:
Powerplan:Default(whenpluggedintoacpower)
•Turnoffthedisplay:After10minutes
•Putthecomputertosleep:After30minutes
Toawakenthecomputerfromsleepmode,presstheFnkeyonyourkeyboard.Formoreinformationabout
thesesettings,seetheWindowshelpinformationonthecomputer.
TheWakeonLANfunctionisenabledwhenyourLenovocomputerisshippedfromthefactory,andthe
settingremainsvalidevenwhenthecomputerisinsleepmode.IfyoudonotneedtohaveWakeonLAN
enabledwhilethecomputerisinsleepmode,youcanreducethepowerconsumptionandprolongthetime
insleepmode,bydisablingthesettingofWakeonLANforsleepmode.
TodisablethesettingofWakeonLANforsleepmode,dothefollowing:
1.GotoControlPanelandclickHardwareandSound➙DeviceManager.
2.IntheDeviceManagerwindow,expandNetworkadapters.
3.Right-clickyournetworkadapterdevice,andclickProperties.
4.ClickthePowerManagementtab.
©CopyrightLenovo2017145
5.CleartheAllowthisdevicetowakethecomputercheckbox.
6.ClickOK.
146T470sUserGuide
AppendixF.Notices
Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.
Lenovomayhavepatentsorpendingpatentprogramscoveringsubjectmatterdescribedinthisdocument.
Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansendlicense
inquiries,inwriting,to:
Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing
LENOVOPROVIDESTHISPUBLICATION"ASIS"WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.
Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheapplication(s)describedinthis
publicationatanytimewithoutnotice.
Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport
applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis
documentdoesnotaffectorchangeLenovoproductspecificationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo
orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecificenvironmentsandis
presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.
Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout
incurringanyobligationtoyou.
Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin
anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof
thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.
Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult
obtainedinotheroperatingenvironmentsmayvarysignificantly.Somemeasurementsmayhavebeen
madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame
ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough
extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir
specificenvironment.
©CopyrightLenovo2017147
ThisdocumentiscopyrightedbyLenovoandisnotcoveredbyanyopensourcelicense,includingany
Linuxagreement(s)whichmayaccompanysoftwareincludedwiththisproduct.Lenovomayupdatethis
documentatanytimewithoutnotice.
Toobtainthemostup-to-datedocumentationforyourcomputer,goto:
http://www.lenovo.com/support
148T470sUserGuide
AppendixG.Trademarks
ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:
AccessConnections
ActiveProtectionSystem
Lenovo
Lenovologo
SecureDataDisposal
ThinkPad
ThinkPadlogo
TrackPoint
UltraConnect
Intel,IntelSpeedStep,andThunderboltaretrademarksofIntelCorporationoritssubsidiariesintheU.S.
and/orothercountries.
Microsoft,Windows,Direct3D,BitLocker,andCortanaaretrademarksoftheMicrosoftgroupofcompanies.
DisplayPortisatrademarkoftheVideoElectronicsStandardsAssociation.
UbuntuisaregisteredtrademarkofCanonicalLtd.
ThetermsHDMIandHDMIHigh-DefinitionMultimediaInterfacearetrademarksorregisteredtrademarksof
HDMILicensingLLCintheUnitedStatesandothercountries.
WiGig,Wi-Fi,Wi-FiAlliance,andMiracastareregisteredtrademarksofWi-FiAlliance.
USB-CisatrademarkofUSBImplementersForum.
Othercompany,product,andservicenamesmaybetrademarksorservicemarksofothers.
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