Table of Contents
- Read this first
- Important safety information
- Conditions that require immediate action
- Service and upgrades
- Power cords and power adapters
- Extension cords and related devices
- Plugs and outlets
- Power supply statement
- External devices
- General battery notice
- Notice for removable rechargeable battery
- Notice for built-in rechargeable battery
- Notice for non-rechargeable coin-cell battery
- Heat and product ventilation
- Electrical current safety information
- Liquid crystal display (LCD) notice
- Using headphones or earphones
- Additional safety information
- Important safety information
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Chapter 3. Enhancing your computer
- Chapter 4. You and your computer
- Chapter 5. Security
- Chapter 6. Advanced configuration
- Chapter 7. Preventing problems
- Chapter 8. Troubleshooting computer problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Beep errors
- Memory module problems
- Networking problems
- Problems with the keyboard and other pointing devices
- Problems with the display and multimedia devices
- Fingerprint reader problems
- Battery and power problems
- Problems with drives and other storage devices
- A software problem
- Problems with ports and connectors
- Chapter 9. Recovery overview
- Chapter 10. Replacing devices
- Static electricity prevention
- Disabling the built-in battery
- Replacing the removable battery
- Installing or replacing the micro SIM card
- Replacing the keyboard
- Replacing the base cover assembly
- Replacing a memory module
- Replacing the storage-drive stabilizer bar
- Replacing the internal storage drive
- Replacing the coin-cell battery
- Replacing the dc-in cable assembly
- Replacing the wireless-WAN card
- Chapter 11. Getting support
- Appendix A. Supplemental information on the Ubuntu operating system
- Appendix B. Regulatory information
- Wireless related information
- Certification related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Japan notice for ac power cord
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Brazil audio notice
- Appendix C. WEEE and recycling statements
- Appendix D. Restriction of Hazardous Substances Directive (RoHS)
- Appendix E. ENERGY STAR model information
- Appendix F. Notices
Lenovo T560 User Manual
Displayed below is the user manual for T560 by Lenovo which is a product in the Notebooks category. This manual has pages.
Related Manuals
UserGuide
ThinkPadT560andP50s
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthefollowing:
•Safety,Warranty,andSetupGuide
•RegulatoryNotice
•“Importantsafetyinformation”onpagevi
•AppendixF“Notices”onpage167
ThelatestSafety,Warranty,andSetupGuideandtheRegulatoryNoticeareavailableontheLenovoSupport
Websiteat:
http://www.lenovo.com/UserManuals
FirstEdition(February2016)
©CopyrightLenovo2016.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.
Contents
Readthisfirst..............v
Importantsafetyinformation..........vi
Conditionsthatrequireimmediateaction..vii
Serviceandupgrades..........vii
Powercordsandpoweradapters.....viii
Extensioncordsandrelateddevices.....ix
Plugsandoutlets.............ix
Powersupplystatement..........ix
Externaldevices.............x
Generalbatterynotice...........x
Noticeforremovablerechargeablebattery...x
Noticeforbuilt-inrechargeablebattery....xi
Noticefornon-rechargeablecoin-cellbattery..xi
Heatandproductventilation........xi
Electricalcurrentsafetyinformation....xii
Liquidcrystaldisplay(LCD)notice.....xiii
Usingheadphonesorearphones......xiii
Additionalsafetyinformation.......xiii
Chapter1.Productoverview......1
Locatingcomputercontrols,connectors,and
indicators..................1
Frontview................1
Right-sideview..............3
Left-sideview..............5
Bottomview...............7
Statusindicators.............8
Locatingimportantproductinformation......9
Machinetypeandmodel..........9
FCCIDandICCertificationnumber.....9
LabelsfortheWindowsoperatingsystems..10
Features.................11
Specifications...............12
Operatingenvironment...........13
Lenovoprograms.............13
AccessingLenovoprograms.......13
AnintroductiontoLenovoprograms....14
Chapter2.Usingyourcomputer...17
Registeringyourcomputer..........17
Frequentlyaskedquestions.........17
GettinghelpabouttheWindowsoperating
system..................19
Usingthemulti-touchscreen.........19
Specialkeys...............23
ThinkPadpointingdevice..........25
TrackPointpointingdevice........25
Trackpad...............26
Trackpadtouchgestures.........27
CustomizingtheThinkPadpointingdevice..28
Replacingthecapofthepointingstick...28
Powermanagement............29
Usingtheacpoweradapter........29
Usingthebattery............30
Managingthepowerplan........33
Power-savingmodes..........33
Connectingtothenetwork..........34
Ethernetconnections..........34
Wirelessconnections..........34
Usinganexternaldisplay..........36
Connectinganexternaldisplay......37
Choosingadisplaymode........37
Changingdisplaysettings........38
Usingaudiofeatures............38
Usingthecamera.............38
Usingamediacardorasmartcard......39
Chapter3.Enhancingyour
computer...............43
FindingThinkPadoptions..........43
ThinkPaddockingstations..........43
Locatingcontrolsandconnectorsonthe
ThinkPaddockingstations........43
AttachingaThinkPaddockingstation....49
DetachingaThinkPaddockingstation...50
Guidelinesonconnectingmultipleexternal
displaystoadockingstation.......50
Securityfeatures............52
Chapter4.Youandyourcomputer..53
Accessibilityandcomfort..........53
Ergonomicinformation..........53
Comfort...............54
Accessibilityinformation.........54
Travelingwithyourcomputer.........57
Traveltips...............57
Travelaccessories...........57
Chapter5.Security..........59
Usingpasswords..............59
Typingpasswords...........59
Power-onpassword...........59
Supervisorpassword..........60
Harddiskpasswords..........61
©CopyrightLenovo2016i
Harddisksecurity.............63
Settingthesecuritychip...........64
Usingthefingerprintreader..........65
Noticeondeletingdatafromyourstoragedrive..68
Usingfirewalls...............69
Protectingdataagainstviruses........69
Chapter6.Advancedconfiguration..71
Installinganewoperatingsystem.......71
InstallingtheWindows7operatingsystem..71
InstallingtheWindows10operatingsystem.72
Installingdevicedrivers...........73
UsingtheThinkPadSetupprogram......73
Mainmenu..............74
Configmenu..............74
DateandTimemenu..........80
Securitymenu.............80
Startupmenu.............85
Restartmenu.............86
UpdatingtheUEFIBIOS.........86
Usingsystemmanagement..........86
Settingmanagementfeatures.......87
Chapter7.Preventingproblems...89
Generaltipsforpreventingproblems......89
Makingsuredevicedriversareup-to-date....90
Takingcareofyourcomputer.........91
Cleaningthecoverofyourcomputer....92
Chapter8.Troubleshootingcomputer
problems...............95
Diagnosingproblems............95
Troubleshooting..............95
Computerstopsresponding.......95
Spillsonthekeyboard..........96
Errormessages............96
Beeperrors..............98
Memorymoduleproblems........99
Networkingproblems..........99
Problemswiththekeyboardandotherpointing
devices................101
Problemswiththedisplayandmultimedia
devices................102
Fingerprintreaderproblems........107
Batteryandpowerproblems.......107
Problemswithdrivesandotherstorage
devices................110
Asoftwareproblem...........110
Problemswithportsandconnectors....111
Chapter9.Recoveryoverview...113
RecoveryoverviewfortheWindows7operating
system..................113
Creatingandusingarecoverymedia....113
Performingbackupandrecovery
operations..............114
UsingtheRescueandRecovery
workspace..............115
Creatingandusingarescuemedium....116
Reinstallingpreinstalledprogramsanddevice
drivers................117
Solvingrecoveryproblems........117
RecoveryoverviewfortheWindows10operating
system..................118
Resettingyourcomputer.........118
Usingadvancedstartupoptions......118
RecoveringyouroperatingsystemifWindows
10failstostart.............118
CreatingandusingarecoveryUSBdrive..119
Chapter10.Replacingdevices...121
Staticelectricityprevention..........121
Disablingthebuilt-inbattery.........121
Replacingtheremovablebattery.......122
InstallingorreplacingthemicroSIMcard....123
Replacingthekeyboard...........125
Replacingthebasecoverassembly......130
Replacingamemorymodule.........132
Replacingthestorage-drivestabilizerbar....133
Replacingtheinternalstoragedrive......134
Replacingthecoin-cellbattery........138
Replacingthedc-incableassembly......140
Replacingthewireless-WANcard.......142
Chapter11.Gettingsupport....145
BeforeyoucontactLenovo..........145
Gettinghelpandservice...........145
Usingdiagnosticprograms........146
LenovoSupportWebsite.........146
CallingLenovo.............146
Purchasingadditionalservices........147
AppendixA.Supplemental
informationontheUbuntuoperating
system................149
AppendixB.Regulatory
information.............153
Wirelessrelatedinformation.........153
LocationoftheUltraConnectwireless
antennas...............154
Wireless-radiocomplianceinformation...155
Locatingwirelessregulatorynotices....155
Certificationrelatedinformation........155
iiUserGuideThinkPadT560andP50s
Exportclassificationnotice..........156
Electronicemissionnotices..........156
FederalCommunicationsCommission
DeclarationofConformity........156
IndustryCanadaClassBemissioncompliance
statement...............156
EuropeanUnion-Compliancetothe
ElectromagneticCompatibilityDirective...157
GermanClassBcompliancestatement...157
KoreaClassBcompliancestatement....158
JapanVCCIClassBcompliancestatement..158
Japancompliancestatementforproducts
whichconnecttothepowermainswith
ratedcurrentlessthanorequalto20Aper
phase................158
Japannoticeforacpowercord......158
Lenovoproductserviceinformationfor
Taiwan................158
Eurasiancompliancemark..........158
Brazilaudionotice.............158
AppendixC.WEEEandrecycling
statements.............159
ImportantWEEEinformation.........159
Japanrecyclingstatements.........159
RecyclinginformationforBrazil........160
BatteryrecyclinginformationfortheEuropean
Union..................161
BatteryrecyclinginformationforTaiwan.....162
BatteryrecyclinginformationfortheUnitedStates
andCanada................162
RecyclinginformationforChina........162
AppendixD.RestrictionofHazardous
SubstancesDirective(RoHS)....163
EuropeanUnionRoHS...........163
TurkishRoHS...............163
UkraineRoHS...............163
IndiaRoHS................163
ChinaRoHS................164
AppendixE.ENERGYSTARmodel
information.............165
AppendixF.Notices.........167
Trademarks................168
©CopyrightLenovo2016iii
ivUserGuideThinkPadT560andP50s
Readthisfirst
Besuretofollowtheimportanttipsgivenheretogetthemostuseandenjoymentoutofyourcomputer.
Failuretodosomightleadtodiscomfortorinjury,orcausethecomputertofail.
Protectyourselffromtheheatthatyourcomputergenerates.
Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalm
rest,andsomeotherpartsmaybecomehot.Thetemperaturetheyreach
dependsontheamountofsystemactivityandthelevelofchargeinthebattery.
Extendedcontactwithyourbody,eventhroughclothing,couldcause
discomfortorevenaskinburn.
•Avoidkeepingyourhands,yourlap,oranyotherpartofyourbodyin
contactwithahotsectionofthecomputerforanyextendedtime.
•Periodicallytakehandsfromusingthekeyboardbyliftingyourhandsfrom
thepalmrest.
Protectyourselffromtheheatgeneratedbytheacpoweradapter.
Whentheacpoweradapterisconnectedtoanelectricaloutletandyour
computer,itgeneratesheat.
Extendedcontactwithyourbody,eventhroughclothing,maycauseaskin
burn.
•Donotplacetheacpoweradapterincontactwithanypartofyourbody
whileitisinuse.
•Neveruseittowarmyourbody.
Preventyourcomputerfromgettingwet.
Toavoidspillsandthedangerofelectricalshock,keepliquidsawayfromyour
computer.
Protectthecablesfrombeingdamaged.
Applyingstrongforcetocablesmaydamageorbreakthem.
Routecommunicationlines,orthecablesofanacpoweradapter,amouse,a
keyboard,aprinter,oranyotherelectronicdevice,sothattheycannotbewalked
on,trippedover,pinchedbyyourcomputerorotherobjects,orinanyway
subjecttotreatmentthatcouldinterferewiththeoperationofyourcomputer.
©CopyrightLenovo2016v
Protectyourcomputeranddatawhenmovingit.
Beforemovingacomputerequippedwithaharddiskdriveorhybriddrive,do
oneofthefollowing:
•Turnitoff.
•Putitinsleepmode.
•Putitinhibernationmode.
Thishelpstopreventdamagetothecomputer,andpossiblelossofdata.
Handleyourcomputergently.
Donotdrop,bump,scratch,twist,hit,vibrate,push,orplaceheavyobjectson
yourcomputer,display,orexternaldevices.
Carryyourcomputercarefully.
•Useaqualitycarryingcasethatprovidesadequatecushioningandprotection.
•Donotpackyourcomputerinatightlypackedsuitcaseorbag.
•Beforeputtingyourcomputerinacarryingcase,makesurethatitisoff,insleep
mode,orinhibernationmode.Donotputacomputerinacarryingcasewhileit
isturnedon.
Importantsafetyinformation
Note:Readtheimportantsafetyinformationfirst.
Thisinformationcanhelpyousafelyuseyournotebookcomputer.Followandretainallinformationincluded
withyourcomputer.Theinformationinthisdocumentdoesnotalterthetermsofyourpurchaseagreement
ortheLenovo®LimitedWarranty.Formoreinformation,see“WarrantyInformation”intheSafety,Warranty,
andSetupGuidethatcomeswithyourcomputer.
Customersafetyisimportant.Ourproductsaredevelopedtobesafeandeffective.However,personal
computersareelectronicdevices.Powercords,poweradapters,andotherfeaturescancreatepotential
safetyrisksthatcanresultinphysicalinjuryorpropertydamage,especiallyifmisused.Toreducethese
risks,followtheinstructionsincludedwithyourproduct,observeallwarningsontheproductandinthe
operatinginstructions,andreviewtheinformationincludedinthisdocumentcarefully.Bycarefullyfollowing
theinformationcontainedinthisdocumentandprovidedwithyourproduct,youcanhelpprotectyourself
fromhazardsandcreateasafercomputerworkenvironment.
Note:Thisinformationincludesreferencestopoweradaptersandbatteries.Inadditiontonotebook
computers,someproducts(suchasspeakersandmonitors)shipwithexternalpoweradapters.Ifyouhave
suchaproduct,thisinformationappliestoyourproduct.Inaddition,computerproductscontainacoin-sized
internalbatterythatprovidespowertothesystemclockevenwhenthecomputerisunplugged,sothe
batterysafetyinformationappliestoallcomputerproducts.
viUserGuideThinkPadT560andP50s
Conditionsthatrequireimmediateaction
Productscanbecomedamagedduetomisuseorneglect.Someproductdamageisseriousenough
thattheproductshouldnotbeusedagainuntilithasbeeninspectedand,ifnecessary,repairedby
anauthorizedservicer.
Aswithanyelectronicdevice,paycloseattentiontotheproductwhenitisturnedon.Onveryrare
occasions,youmightnoticeanodororseeapuffofsmokeorsparksventfromyourproduct.Oryou
mighthearsoundslikepopping,cracking,orhissing.Theseconditionsmightmerelymeanthatan
internalelectroniccomponenthasfailedinasafeandcontrolledmanner.Or,theymightindicate
apotentialsafetyissue.However,donottakerisksorattempttodiagnosethesituationyourself.
ContacttheCustomerSupportCenterforfurtherguidance.ForalistofServiceandSupportphone
numbers,seethefollowingWebsite:
http://www.lenovo.com/support/phone
Frequentlyinspectyourcomputeranditscomponentsfordamageorwearorsignsofdanger.
Ifyouhaveanyquestionabouttheconditionofacomponent,donotusetheproduct.Contact
theCustomerSupportCenterortheproductmanufacturerforinstructionsonhowtoinspectthe
productandhaveitrepaired,ifnecessary.
Intheunlikelyeventthatyounoticeanyofthefollowingconditions,orifyouhaveanysafety
concernswithyourproduct,stopusingtheproductandunplugitfromthepowersourceand
telecommunicationlinesuntilyoucanspeaktotheCustomerSupportCenterforfurtherguidance.
•Powercords,plugs,poweradapters,extensioncords,surgeprotectors,orpowersuppliesthatare
cracked,broken,ordamaged.
•Signsofoverheating,smoke,sparks,orfire.
•Damagetoabattery(suchascracks,dents,orcreases),dischargefromabattery,orabuildupofforeign
substancesonthebattery.
•Acracking,hissing,orpoppingsound,orstrongodorthatcomesfromtheproduct.
•Signsthatliquidhasbeenspilledoranobjecthasfallenontothecomputerproduct,thepowercord,or
poweradapter.
•Thecomputerproduct,powercord,orpoweradapterhasbeenexposedtowater.
•Theproducthasbeendroppedordamagedinanyway.
•Theproductdoesnotoperatenormallywhenyoufollowtheoperatinginstructions.
Note:Ifyounoticetheseconditionswithaproduct(suchasanextensioncord)thatisnotmanufacturedfor
orbyLenovo,stopusingthatproductuntilyoucancontacttheproductmanufacturerforfurtherinstructions,
oruntilyougetasuitablereplacement.
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Ifyouhave
anyquestionsorconcerns,contacttheCustomerSupportCenter.
©CopyrightLenovo2016vii
Althoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
Hazardousmovingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercover,turnoffthecomputerandwaitseveralminutesuntilthe
computeriscool.
Powercordsandpoweradapters
DANGER
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F ,3G,0.75mm2,or
better.Forothercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordin
waysthatcancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordsandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercord
orpoweradapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.
Liquidscancauseashortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressed
bymisuse.Liquidsalsocancausegradualcorrosionofpowercordterminalsand/ortheconnector
terminalsonapoweradapter,whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsof
overheating(suchasdeformedplastic)attheacinputpinsoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
Topreventpossibleoverheating,donotcoverthepoweradapterwithclothingorotherobjects
whenthepoweradapterispluggedintoanelectricaloutlet.
viiiUserGuideThinkPadT560andP50s
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
Plugsandoutlets
DANGER
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobe
damagedorcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtain
areplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamounts
ofelectricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagrounded
electricaloutlet.Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitinto
anon-groundedoutlet.Ifyoucannotinserttheplugintotheoutlet,contactanelectricianforan
approvedoutletadapterortoreplacetheoutletwithonethatenablesthissafetyfeature.Never
overloadanelectricaloutlet.Theoverallsystemloadshouldnotexceed80percentofthebranch
circuitrating.Consultanelectricianformoreinformationifyouhavequestionsaboutpowerloads
andbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclose
totheequipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouare
installing.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Powersupplystatement
DANGER
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
©CopyrightLenovo2016ix
Externaldevices
CAUTION:
DonotconnectordisconnectanyexternaldevicecablesotherthanUSBand1394cableswhilethe
computerpowerison;otherwise,youmightdamageyourcomputer.T oavoidpossibledamageto
attacheddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnectexternal
devices.
Generalbatterynotice
DANGER
BatteriessuppliedbyLenovoforusewithyourproducthavebeentestedforcompatibilityand
shouldonlybereplacedwithapprovedparts.AbatteryotherthantheonespecifiedbyLenovo,ora
disassembledormodifiedbatteryisnotcoveredbythewarranty.
Batteryabuseormishandlingcancauseoverheat,liquidleakage,oranexplosion.Toavoidpossible
injury,dothefollowing:
•Donotopen,dissemble,orserviceanybattery.
•Donotcrushorpuncturethebattery.
•Donotshort-circuitthebattery,orexposeittowaterorotherliquids.
•Keepthebatteryawayfromchildren
•Keepthebatteryawayfromfire.
Stopusingthebatteryifitisdamaged,orifyounoticeanydischargeorthebuildupofforeign
materialsonthebatteryleads.
Storetherechargeablebatteriesorproductscontainingtherechargeablebatteriesatroom
temperature,chargedtoapproximately30to50%ofcapacity.Werecommendthatthebatteriesbe
chargedaboutonceperyeartopreventoverdischarge.
Donotputthebatteryintrashthatisdisposedofinlandfills.Whendisposingofthebattery,comply
withlocalordinancesorregulations.
Noticeforremovablerechargeablebattery
DANGER
Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.
Ifthebatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontainsasmall
amountofharmfulsubstance.
xUserGuideThinkPadT560andP50s
Noticeforbuilt-inrechargeablebattery
DANGER
Donotattempttoreplacethebuilt-inrechargeablebattery.Replacementofthebatterymustbe
donebyaLenovo-authorizedrepairfacilityortechnician.
Onlyrechargethebatterystrictlyaccordingtoinstructionsincludedintheproductdocumentation.
TheLenovo-authorizedrepairfacilitiesortechniciansrecycleLenovobatteriesaccordingtolocal
lawsandregulations.
Noticefornon-rechargeablecoin-cellbattery
DANGER
Ifthecoin-cellbatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thebatterycontains
asmallamountofharmfulsubstance.
Donotheattomorethan100°C(212°F).
ThefollowingstatementappliestousersinthestateofCalifornia,U.S.A.
CaliforniaPerchlorateInformation:
Productscontainingmanganesedioxidelithiumcoin-cellbatteriesmaycontainperchlorate.
PerchlorateMaterial-specialhandlingmayapply,See
www.dtsc.ca.gov/hazardouswaste/perchlorate
Heatandproductventilation
DANGER
Computers,acpoweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhen
batteriesarecharging.Notebookcomputerscangenerateasignificantamountofheatduetotheir
compactsize.Alwaysfollowthesebasicprecautions:
•Whenyourcomputeristurnedonorthebatteryischarging,thebase,thepalmrest,andsome
otherpartsmaybecomehot.Avoidkeepingyourhands,yourlap,oranyotherpartofyour
bodyincontactwithahotsectionofthecomputerforanyextendedlengthoftime.Whenyou
usethekeyboard,avoidkeepingyourpalmsonthepalmrestforaprolongedperiodoftime.
Yourcomputergeneratessomeheatduringnormaloperation.Theamountofheatdependson
theamountofsystemactivityandthebatterychargelevel.Extendedcontactwithyourbody,
eventhroughclothing,couldcausediscomfortorevenaskinburn.Periodicallytakebreaks
fromusingthekeyboardbyliftingyourhandsfromthepalmrest;andbecarefulnottouse
thekeyboardforanyextendedlengthoftime.
•Donotoperateyourcomputerorchargethebatterynearflammablematerialsorinexplosive
environments.
•Ventilationslots,fansand/orheatsinksareprovidedwiththeproductforsafety,comfort,and
reliableoperation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproducton
abed,sofa,carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
©CopyrightLenovo2016xi
•Whentheacpoweradapterisconnectedtoanelectricaloutletandyourcomputer,itgenerates
heat.Donotplacetheadapterincontactwithanypartofyourbodywhileusingit.Neverusethe
acpoweradaptertowarmyourbody.Extendedcontactwithyourbody,eventhroughclothing,
maycauseaskinburn.
Foryoursafety,alwaysfollowthesebasicprecautionswithyourcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightbe
requiredforcomputersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotoperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•Airflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
Electricalcurrentsafetyinformation
DANGER
Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.
Toavoidashockhazard:
•Donotuseyourcomputerduringalightningstorm.
•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconfiguration
ofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
•Wheneverpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neverturnonanyequipmentwhenthereisevidenceoffire,water,orstructuraldamage.
•Disconnecttheattachedpowercords,batterypack,andallthecablesbeforeyouopenthe
devicecovers,unlessinstructedotherwiseintheinstallationandconfigurationprocedures.
•Donotuseyourcomputeruntilallinternalpartsenclosuresarefastenedintoplace.Neveruse
thecomputerwheninternalpartsandcircuitsareexposed.
DANGER
Connectanddisconnectcablesasdescribedinthefollowingprocedureswheninstalling,moving,
oropeningcoversonthisproductorattacheddevices.
Toconnect:
1.TurneverythingOFF.
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlets.
5.TurndevicesON.
Todisconnect:
1.TurneverythingOFF.
2.First,removepowercordsfromoutlets.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
xiiUserGuideThinkPadT560andP50s
Thepowercordmustbedisconnectedfromthewalloutletorreceptaclebeforeinstallingallother
electricalcablesconnectedtothecomputer.
Thepowercordmaybereconnectedtothewalloutletorreceptacleonlyafterallotherelectrical
cableshavebeenconnectedtothecomputer.
DANGER
Duringelectricalstorms,donotperformanyreplacementanddonotconnectthetelephonecable
toordisconnectitfromthetelephoneoutletonthewall.
Liquidcrystaldisplay(LCD)notice
CAUTION:
Theliquidcrystaldisplay(LCD)ismadeofglass,androughhandlingordroppingthecomputercan
causetheLCDtobreak.IftheLCDbreaksandtheinternalfluidgetsintoyoureyesoronyour
hands,immediatelywashtheaffectedareaswithwaterforatleast15minutes;ifanysymptomsare
presentafterwashing,getmedicalcare.
Note:Forproductswithmercury-containingfluorescentlamps(forexample,non-LED),thefluorescentlamp
intheliquidcrystaldisplay(LCD)containsmercury;disposeofaccordingtolocal,state,orfederallaws.
Usingheadphonesorearphones
CAUTION:
Excessivesoundpressurefromearphonesandheadphonescancausehearingloss.Adjustmentof
theequalizertomaximumincreasestheearphoneandheadphoneoutputvoltageandthesound
pressurelevel.Therefore,toprotectyourhearing,adjusttheequalizertoanappropriatelevel.
Excessiveuseofheadphonesorearphonesforalongperiodoftimeathighvolumecanbedangerousifthe
outputoftheheadphoneorearphoneconnectorsdonotcomplywithspecificationsofEN50332-2.The
headphoneoutputconnectorofyourcomputercomplieswithEN50332-2Subclause7.Thisspecification
limitsthecomputer’smaximumwidebandtrueRMSoutputvoltageto150mV.Tohelpprotectagainst
hearingloss,ensurethattheheadphonesorearphonesyouusealsocomplywithEN50332-2(Clause7
limits)forawidebandcharacteristicvoltageof75mV.UsingheadphonesthatdonotcomplywithEN
50332-2canbedangerousduetoexcessivesoundpressurelevels.
IfyourLenovocomputercamewithheadphonesorearphonesinthepackage,asaset,thecombinationof
theheadphonesorearphonesandthecomputeralreadycomplieswiththespecificationsofEN50332-1.
Ifdifferentheadphonesorearphonesareused,ensurethattheycomplywithEN50332-1(Clause6.5
LimitationValues).UsingheadphonesthatdonotcomplywithEN50332-1canbedangerousdueto
excessivesoundpressurelevels.
Additionalsafetyinformation
Plasticbagnotice
DANGER
Plasticbagscanbedangerous.Keepplasticbagsawayfrombabiesandchildrentoavoiddanger
ofsuffocation.
©CopyrightLenovo2016xiii
Glasspartsnotice
CAUTION:
Somepartsofyourproductmaybemadeofglass.Thisglasscouldbreakiftheproductisdropped
onahardsurfaceorreceivesasubstantialimpact.Ifglassbreaks,donottouchorattempttoremove
it.Stopusingyourproductuntiltheglassisreplacedbytrainedservicepersonnel.
xivUserGuideThinkPadT560andP50s
Chapter1.Productoverview
Thissectionintroducesthecomputerhardwarefeaturestogiveyouthebasicinformationyouwillneed
tostartusingthecomputer.
•“Locatingcomputercontrols,connectors,andindicators”onpage1
•“Locatingimportantproductinformation”onpage9
•“Features”onpage11
•“Specifications”onpage12
•“Operatingenvironment”onpage13
•“Lenovoprograms”onpage13
Locatingcomputercontrols,connectors,andindicators
Thissectionintroducesthecomputerhardwarefeaturestogiveyouthebasicinformationtostartusingthe
computer.
Frontview
Note:Yourcomputermightlookdifferentfromthefollowingillustration.
Figure1.Frontview
1Camera(availableonsomemodels)2Microphones(availableonsomemodels)
3Powerbutton4Fingerprintreader(availableonsomemodels)
5Trackpad6TrackPoint®pointingdevice
7Screen(multi-touchscreenonsomemodels)
©CopyrightLenovo20161
1Camera(availableonsomemodels)
Usethecameratotakepicturesorholdavideoconference.Formoreinformation,see“Usingthecamera”
onpage38.
2Microphones(availableonsomemodels)
Themicrophonescapturesoundandvoicewhenusedwithaprogramcapableofhandlingaudio.
3Powerbutton
Pressthepowerbuttontoturnonthecomputerorputthecomputerintosleepmode.Forinformationabout
howtoturnoffthecomputer,see“Frequentlyaskedquestions”onpage17.
Ifyourcomputerisunresponsive,youcanturnoffthecomputerbypressingandholdingthepowerbuttonfor
fourormoreseconds.Ifthecomputercannotbeturnedoff,see“Computerstopsresponding”onpage95.
Youalsocandefinewhatthepowerbuttondoes.Forexample,bypressingthepowerbutton,youcanturn
offthecomputerorputthecomputerintosleeporhibernationmode.Tochangewhatthepowerbutton
does,dothefollowing:
1.GotoControlPanelandthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickPowerOptions➙Choosewhatthepowerbuttonsdo.
3.Followtheinstructionsonthescreen.
4Fingerprintreader(availableonsomemodels)
Fingerprintauthenticationtechnologyprovidesthesimpleandsecureuseraccessbyassociatingyour
fingerprintwithpasswords.Formoreinformation,see“Usingthefingerprintreader”onpage65.
ThinkPad®pointingdevice
5Trackpad
6TrackPointpointingdevice
ThekeyboardcontainstheLenovo-uniqueThinkPadpointingdevice.Pointing,selecting,anddraggingare
allpartofasingleprocessthatyoucanperformwithoutmovingyourfingersfromatypingposition.For
moreinformation,see“ThinkPadpointingdevice”onpage25.
7Screen(multi-touchscreenonsomemodels)
Yourcomputerhasa396.24mm(15.6inches)displaywiththethin-filmtransistor(TFT)technology.Some
modelsmighthavemulti-touchscreensthatenableyoutouseyourcomputerwithsimpletouchgestures.
Formoreinformation,see“Usingthemulti-touchscreen”onpage19.
2UserGuideThinkPadT560andP50s
Right-sideview
Note:Yourcomputermightlookdifferentfromthefollowingillustration.
Figure2.Right-sideview
1AlwaysOnUSB3.0connector2USB3.0connector
3MiniDisplayPort®connector4Fanlouvers
5Security-lockslot
1AlwaysOnUSB3.0connector
TheAlwaysOnUniversalSerialBus(USB)3.0connectorisusedforconnectingUSB-compatibledevices,
suchasaUSBprinteroradigitalcamera.
Bydefault,theAlwaysOnUSB3.0connectorenablesyoutochargesomemobiledigitaldevicesand
smartphonesinthefollowingsituations:
•Whenyourcomputerisonorinsleepmode
•Whenyourcomputerisinhibernationmodeoristurnedoff,butconnectedtoacpower
Tochargethesedeviceswhenthecomputerisinhibernationmodeorturnedoff,andthecomputerisnot
connectedtoacpower,dothefollowing:
•ForWindows®7:StartthePowerManagerprogram,clicktheGlobalPowerSettingstab,andthen
followtheinstructionsonthescreen.
•ForWindows10:StarttheLenovoSettingsprogram,clickPOWER,andthenfollowtheinstructionson
thescreen.
Forinstructionsonhowtostarttheprograms,see“AccessingLenovoprograms”onpage13.
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
2USB3.0connector
TheUSB3.0connectorisusedforconnectingUSB-compatibledevices,suchasaUSBprinteroradigital
camera.
Attention:WhenyouattachaUSBcabletothisconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
3MiniDisplayPortconnector
UsetheminiDisplayPortconnectortoconnectyourcomputertoacompatibleprojector,externalmonitor,or
high-definitiontelevision.Thiscompactconnectorenablesaplug-and-playsetupandsupportsadaptersthat
canplugintoDVI,VGA,orHigh-DefinitionMultimediaInterface(HDMI™)connectors.TheminiDisplayPort
connectorofyourcomputersupportsaudioaswellasvideostreaming.
Chapter1.Productoverview3
4Fanlouvers
Thefanlouversandtheinternalfanenableairtocirculateinthecomputertoensurepropercooling,
especiallythecoolingofthemicroprocessor.
Note:Toensureproperairflow,donotplaceanyobstaclesinfrontofthefanlouvers.
5Security-lockslot
Toprotectyourcomputerfromtheft,youcanpurchaseasecuritycablelockthatfitsthesecurity-lock
slottolockthecomputertoastationaryobject.
Note:Youareresponsibleforevaluating,selecting,andimplementingthelockingdeviceandsecurity
feature.Lenovomakesnocomments,judgments,orwarrantiesaboutthefunction,quality,orperformance
ofthelockingdeviceandsecurityfeature.
4UserGuideThinkPadT560andP50s
Left-sideview
Note:Yourcomputermightlookdifferentfromthefollowingillustration.
Figure3.Left-sideview
1Powerconnector2USB3.0connector
3HDMI™connector4Audioconnector
5Media-cardslot6Ethernetconnector
7Smart-cardslot(availableonsomemodels)
1Powerconnector
Connecttheacpoweradaptertothepowerconnectortoprovideacpowertothecomputerandcharge
thebattery.
2USB3.0connector
TheUSB3.0connectorisusedforconnectingUSB-compatibledevices,suchasaUSBprinteroradigital
camera.
Attention:WhenyouattachaUSBcabletothisUSBconnector,ensurethattheUSBmarkisfacingupward.
Otherwisetheconnectormightgetdamaged.
3HDMIconnector
High-DefinitionMultimediaInterface(HDMI)connectorisadigitalaudioandvideointerfacethatcanconnect
acompatibledigitalaudiodeviceorvideomonitor,suchasaDVDplayerorHDTV.
4Audioconnector
Connectheadphonesoraheadsetthathasa3.5-mm(0.14-inch)4-poleplugtotheaudioconnectorto
listentothesoundfromthecomputer.
Ifyouareusingaheadsetwithafunctionswitch,donotpressthisswitchwhileusingtheheadset.Ifyou
presstheswitch,theheadsetmicrophoneisdisabled,andtheintegratedmicrophonesonthecomputeris
enabledinstead.
Note:Theaudioconnectordoesnotsupportaconventionalmicrophone.Formoreinformation,see“Using
audiofeatures”onpage38.
5Media-cardslot
Insertyourmediacardintothisslottoreadthedataonthecard.Formoreinformationaboutthesupported
cards,see“Usingamediacardorasmartcard”onpage39.
6Ethernetconnector
Connectthecomputertoalocalareanetwork(LAN)withtheEthernetconnector.
Chapter1.Productoverview5
DANGER
Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernetconnector.
YoucanonlyconnectanEthernetcabletothisconnector.
TheEthernetconnectorhastwonetworkstatusindicators.Whenthegreenindicatorison,thecomputeris
connectedtoaLAN.Whentheyellowindicatorblinks,dataisbeingtransmitted.
Note:Ifthecomputerisconnectedtoadockingstation,usetheEthernetconnectoronthedockingstation
insteadoftheoneonthecomputer.
7Smart-cardslot(availableonsomemodels)
Smartcardscanbeusedforauthentication,datastorage,andapplicationprocessing.Smartcardsalso
mightprovidestrongsecurityauthenticationforsinglesign-on(SSO)withinlargeorganizations.Formore
information,see“Usingamediacardorasmartcard”onpage39.
6UserGuideThinkPadT560andP50s
Bottomview
Note:Yourcomputermightlookdifferentfromthefollowingillustration.
Figure4.Bottomview
1Removablebattery2Dockingstationconnector
3Micro-SIM-cardslot4Keyboarddrainageholes
5Speakers6Emergency-resethole
1Removablebattery
Usethecomputerwithbatterypowerwheneveracpowerisunavailable.
2Dockingstationconnector
Connectthecomputertoasupporteddockingstationtoextendthecomputercapabilitieswhenyouareat
theofficeorathome.Formoreinformationaboutthesupporteddockingstations,see“ThinkPaddocking
stations”onpage43.
3Micro-SIM-cardslot
Themicro-SIM-cardslotisinthebatterycompartment.Ifthecomputerhasawirelesswide-area-network
(WAN)feature,amicroSubscriberIdentificationModule(SIM)cardmightberequiredtoestablish
wireless-WANconnections.
4Keyboarddrainageholes
Ifyouaccidentallyspillwaterordrinkoverthekeyboard,thekeyboarddrainageholescanhelpdrainout
liquidfromyourcomputer.
5Speakers
Yourcomputerisequippedwithapairofstereospeakers.
6Emergency-resethole
Ifthecomputerstopsrespondingandyoucannotturnitoffbypressingthepowerbutton,removetheac
poweradapter.Theninsertastraightenedpaperclipintotheemergency-resetholetoresetthecomputer.
Chapter1.Productoverview7
Statusindicators
Thistopichelpsyoulocateandidentifythevariousstatusindicatorsonyourcomputer.
Note:Yourcomputermightlookdifferentfromthefollowingillustrations.
1FnLockindicator
TheFnLockindicatorshowsthestatusofFnLockfunction.Formoreinformation,see“Specialkeys”
onpage23.
2Speaker-muteindicator
Whenthespeaker-muteindicatorison,thespeakersaremuted.
3Microphone-muteindicator
Whenthemicrophone-muteindicatorison,themicrophonesaremuted.
4Camera-statusindicator
Whenthecamera-statusindicatorison,thecameraisinuse.
56System-statusindicators
TheindicatorintheThinkPadlogoonthecomputerlidandtheindicatorinthepowerbuttoncentershowthe
systemstatusofyourcomputer:
8UserGuideThinkPadT560andP50s
•Blinksforthreetimes:Thecomputerisinitiallyconnectedtothepower.
•On:Thecomputerison(innormalmode).
•Off:Thecomputerisofforinhibernationmode.
•Blinksfast:Thecomputerisenteringsleeporhibernationmode.
•Blinksslowly:Thecomputerisinsleepmode.
Locatingimportantproductinformation
Thissectionprovidesinformationtohelpyoulocatethefollowinglabels:
•Machinetypeandmodellabel
•FCCIDandICCertificationlabel
•WindowsCertificateofAuthenticitylabel
•GenuineMicrosoft®label
Machinetypeandmodel
Themachinetypeandmodellabelidentifiesyourcomputer.WhenyoucontactLenovoforhelp,themachine
typeandmodelinformationhelpssupporttechnicianstoidentifyyourcomputerandprovidefasterservice.
Thefollowingfigureshowsthelocationofthemachinetypeandmodelofyourcomputer:
Note:Yourcomputermightlookdifferentfromthefollowingillustration.
FCCIDandICCertificationnumber
TheFCCandICCertificationinformationisidentifiedbyalabellocatedonthecomputerbasecover
assemblyasshowninthefollowingfigure.
Note:Yourcomputermightlookdifferentfromthefollowingillustrations.
Chapter1.Productoverview9
Thecontentofthislabeldiffersdependingonthewirelessmodulesthatcomewithyourcomputer:
•Forapreinstalledwirelessmodule,thislabelidentifiestheactualFCCIDandICcertificationnumberfor
thewirelessmoduleinstalledbyLenovo.
Note:Donotremoveorreplaceapreinstalledwirelessmodulebyyourself.Forreplacement,you
mustcontactLenovoservicefirst.Lenovoisnotresponsibleforanydamagecausedbyunauthorized
replacement.
•Forauser-installablewireless-WANmodule,thislabeldirectsyoutoconsultthisuserguidefortheactual
FCCIDandICcertificationnumber.
TheFCCIDandICCertificationnumberlabelfortheuser-installablewireless-WANmoduleisaffixedto
thewireless-WANmodule1(availableonsomemodels)installedinthecomputer.
Note:Fortheuser-installablewirelessmodule,ensurethatyouuseonlyLenovo-authorizedwireless
moduleforthecomputer.Otherwise,anerrormessagewillbedisplayedandthecomputerwillbeep
whenyouturnonthecomputer.
LabelsfortheWindowsoperatingsystems
Windows7CertificateofAuthenticity:ComputermodelspreinstalledwiththeWindows7operating
systemhaveaCertificateofAuthenticitylabelaffixedtothecomputercoverorinsidethebattery
compartment.TheCertificateofAuthenticityisyourindicationthatthecomputerislicensedforaWindows7
productandispreinstalledwithaWindows7genuineversion.Insomecases,anearlierWindowsversion
mightbepreinstalledunderthetermsoftheWindows7Professionallicensedowngraderights.Printedon
theCertificateofAuthenticityistheWindows7versionforwhichthecomputerislicensedandtheProduct
10UserGuideThinkPadT560andP50s
ID.TheProductIDisimportantincaseyouneedtoreinstalltheWindows7operatingsystemfromasource
otherthanaLenovoproductrecoverydiscset.
Windows10GenuineMicrosoftlabel:Dependingonyourgeographiclocation,thedatewhenyour
computerwasmanufactured,andtheversionofWindows10thatispreinstalled,yourcomputermighthavea
GenuineMicrosoftlabelaffixedtoitscover.Seehttp://www.microsoft.com/en-us/howtotell/Hardware.aspx
forillustrationsofthevarioustypesofGenuineMicrosoftlabels.
•InthePeople’sRepublicofChina,theGenuineMicrosoftlabelisrequiredonallcomputermodels
preinstalledwithanyversionofWindows10.
•Inothercountriesandregions,theGenuineMicrosoftlabelisrequiredonlyoncomputermodelslicensed
forWindows10Pro.
TheabsenceofaGenuineMicrosoftlabeldoesnotindicatethatthepreinstalledWindowsversionisnot
genuine.FordetailsonhowtotellwhetheryourpreinstalledWindowsproductisgenuine,refertothe
informationprovidedbyMicrosoftathttp://www.microsoft.com/en-us/howtotell/default.aspx.
UnlikeWindows7products,therearenoexternal,visualindicatorsoftheProductIDorWindowsversionfor
whichthecomputerislicensed.Instead,theProductIDisrecordedinthecomputerfirmware.Whenever
aWindows10productisinstalled,theinstallationprogramchecksthecomputerfirmwareforavalid,
matchingProductIDtocompletetheactivation.
Insomecases,anearlierWindowsversionmightbepreinstalledunderthetermsoftheWindows10Pro
licensedowngraderights.
Features
Thecomputerfeaturesintroducedinthissectioncovervariousmodels.Foryourspecificcomputermodel,
somefeaturesmightvaryornotapply.
Microprocessor
Toviewthesystempropertiesofyourcomputer,dothefollowing:
•ForWindows7:OpentheStartmenu,right-clickComputer,andthenclickProperties.
•ForWindows10:doeitherofthefollowing:
–OpentheStartmenuandclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs.ThenclickSettings➙System➙About.
–Right-clicktheStartbutton.ThenselectSystem.
Memory
•Doubledatarate3lowvoltage(DDR3L)synchronousdynamicrandomaccessmemorymodules
(SDRAM),upto32GB
Storagedevice
•2.5-inchformfactor,7-mm(0.28-inch)heightinternalstoragedrive(harddiskdrive,solid-statedrive,
orhybriddrive)
Display
•ColordisplaywiththeThinFilmTransistor(TFT)technology
•Displaysize:393.7mm(15.5inches)or396.24mm(15.6inches)
Chapter1.Productoverview11
•Displayresolution:2880-by-1620,1920-by-1080,or1366-by-768pixels(dependingonthemodel)
•Brightnesscontrol
•Camera(availableonsomemodels)
•Microphones(availableonsomemodels)
Keyboard
•Six-rowkeyboardor6-rowbacklightkeyboard(dependingonthemodel)
•ThinkPadpointingdevice
•Functionkeys
•Numerickeypad
Interface
•acpowerconnector
•Audioconnector
•Dockingstationconnector
•Ethernetconnector
•Media-cardslot
•MiniDisplayPortconnector
•Micro-SIM-cardslot(insidethebatterycompartment)
•OneAlwaysOnUSB3.0connector
•Smart-cardslot(availableonsomemodels)
•TwoUSB3.0connectors
•HDMIconnector
Wirelessfeatures
•Globalnavigationsatellitesystem(GNSS)receiver(availableonsomemodels)
•Bluetooth
•WirelessLAN
•WirelessWAN(availableonsomemodels)
Securityfeatures
•Security-lockslot
•Fingerprintreader(availableonsomemodels)
Specifications
Thissectionliststhephysicalspecificationsforyourcomputer.
Size
•Width:380.60mm(14.98inches)
•Depth:258.20mm(10.17inches)
•Height:22.45mm(0.88inch)
Heatoutput(dependingonthemodel)
12UserGuideThinkPadT560andP50s
•45W(154Btu/hr)maximum
•65W(222Btu/hr)maximum
Powersource(acpoweradapter)
•Sine-waveinputat50to60Hz
•Inputratingoftheacpoweradapter:100to240Vac,50to60Hz
Operatingenvironment
Thissectionprovidesinformationabouttheoperatingenvironmentofyourcomputer.
Environment:
•Maximumaltitudewithoutpressurization:3048m(10000ft)
•Temperature
–Ataltitudesupto2438m(8000ft)
–Operating:5.0°Cto35.0°C(41°Fto95°F)
–Storage:5.0°Cto43.0°C(41°Fto109°F)
–Ataltitudesabove2438m(8000ft)
–Maximumtemperaturewhenoperatingundertheunpressurizedcondition:31.3°C(88°F)
Note:Whenyouchargethebattery,itstemperaturemustbeatleast10°C(50°F).
•Relativehumidity:
–Operating:8%to95%atwetbulb:23℃(73℉)
–Storage:5%to95%atwetbulb:27℃(81℉)
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Attention:
•Keepelectricalappliancessuchasanelectricfan,radio,airconditioner,andmicrowaveovenaway
fromthecomputer.Thestrongmagneticfieldsgeneratedbytheseappliancescandamagethemotor
anddataonthestoragedrive.
•Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilled
onorinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
•Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Lenovoprograms
YourcomputercomeswithLenovoprogramstohelpyouworkeasilyandsecurely.
Note:Theavailableprogramsaresubjecttochangewithoutnotice.
TolearnmoreabouttheprogramsandothercomputingsolutionsofferedbyLenovo,goto:
http://www.lenovo.com/support
AccessingLenovoprograms
ToaccessLenovoprogramsonyourcomputer,dothefollowing:
1.ClicktheStartbuttontoopentheStartmenu.Locateaprogrambytheprogramname.
Chapter1.Productoverview13
2.IftheprogramisnotdisplayedontheStartmenu,clickAllprograms(Windows7)orAllapps(Windows
10)todisplayallprograms.
3.Ifyoustilldonotfindtheprogramintheprogramlist,searchfortheprograminthesearchbox.
Note:IfyouareusingtheWindows7operatingsystem,someLenovoprogramsarereadytobeinstalled.
Youcannotfindtheseprogramsthroughtheabovemethodsunlessyouhaveinstalledthemfirst.Toinstall
theseLenovoprograms,accesstheLenovoPCExperienceprogram,clickLenovoTools,andthenfollow
theinstructionsonthescreen.
AnintroductiontoLenovoprograms
ThistopicprovidesabriefintroductiontoLenovoprograms.Dependingonyourcomputermodel,someof
theprogramsmightnotbeavailable.
AccessConnections™
(Windows7)
TheAccessConnectionsprogramisaconnectivityassistantprogramfor
creatingandmanaginglocationprofiles.Eachlocationprofilestoresallthe
networkandInternetconfigurationsettingsneededforconnectingtoanetwork
infrastructurefromaspecificlocationsuchasahomeoranoffice.
Byswitchingbetweenlocationprofilesasyoumoveyourcomputerfromplace
toplace,youcanquicklyandeasilyconnecttoanetworkwithnoneedto
manuallyreconfigureyoursettingsandrestartthecomputereachtime.
ActiveProtectionSystem™
(Windows7andWindows10)
TheActiveProtectionSystemprogramprotectsyourinternalstoragedrive(such
asharddiskdrive)whentheshocksensorinsideyourcomputerdetectsa
conditionthatcoulddamagethedrive,suchassystemtilt,excessivevibration,
orshock.
Theinternalstoragedriveislessvulnerabletodamagewhenitisnotoperating.
Thisisbecausewhentheinternalstoragedriveisnotoperating,thesystem
stopsitfromspinning,andmightalsomovethereadandwriteheadsofthe
drivetoareasthatdonotcontaindata.
Assoonastheshocksensorsensesthattheenvironmentisstableagain
(minimalchangeinsystemtilt,vibration,orshock),itturnsontheinternal
storagedrive.
AutoScrollUtility
(Windows7)
Thisprogramenhancesyourexperiencewithwindowoperation.Thewindow
positionofaforegroundapplicationisautomaticallyadjusted.
CommunicationsUtility
(Windows7)
TheCommunicationsUtilityprogramenablesyoutoconfiguresettingsforthe
integratedcameraandaudiodevices.
FingerprintManagerPro,
LenovoFingerprintManager,or
TouchFingerprintManager
(Windows7)
Ifyourcomputercomeswithafingerprintreader,theFingerprintManagerPro
program,LenovoFingerprintManagerprogram,orTouchFingerprintManager
programenablesyoutoenrollyourfingerprintandassociateitwithyour
passwords.Asaresult,fingerprintauthenticationcanreplaceyourpasswords
andenablesimpleandsecureuseraccess.
14UserGuideThinkPadT560andP50s
LenovoCompanion
(Windows10)
Yourcomputer’sbestfeaturesandcapabilitiesshouldbeeasytoaccessand
understand.WithLenovoCompanion,theyare.
UseCompaniontodothefollowing:
•Optimizeyourcomputerperformance,monitoryourcomputerhealth,and
manageupdates.
•Accessyouruserguide,checkwarrantystatus,andviewaccessories
customizedforyourcomputer.
•Readhow-toarticles,exploreLenovoforums,andstayup-to-dateon
technologynewswitharticlesandblogsfromtrustedsources.
TheCompanionappisfilledwithexclusiveLenovocontenttohelpyoulearn
moreaboutwhatyoucandowithyourLenovocomputer.
LenovoID
(Windows10)
TheLenovoIDprogramenablesyoutocreateandmanageyourLenovoID.With
aLenovoID,youcanconnecttoeverythingLenovothroughasingleaccount.
UseyourLenovoIDforquickandsimpleauthenticationandthenenjoythe
variousservicesprovidedbyLenovo.Suchservicesincludeonlineshopping,
appdownload,personalizeddevicesupport,specialpromotionaloffers,Lenovo
forums,andsoon.
LenovoPCExperience
(Windows7andWindows10)
TheLenovoPCExperienceprogramhelpsyouworkmoreeasilyandsecurelyby
providingeasyaccesstovariousprograms,suchasActiveProtectionSystem
andLenovoSolutionCenter.
Note:OntheWindows10operatingsystem,thisprogramcannotbefoundfrom
theallprogramlistorsearchbox.Toaccessthisprogram,gotoControlPanel.
ViewControlPanelbyCategory,clickHardwareandSound➙Devicesand
Printers,andthendouble-clickthedevicewithyourcomputername.
LenovoSettings
(Windows10)
TheLenovoSettingsprogramenablesyoutoenhanceyourcomputing
experiencebyturningyourcomputerintoaportablehotspot,configuring
cameraandaudiosettings,optimizingyourpowersettings,andcreatingand
managingmultiplenetworkprofiles.
LenovoSolutionCenter
(Windows7andWindows10)
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolve
computerproblems.Itcombinesdiagnostictests,systeminformationcollection,
securitystatus,andsupportinformation,alongwithhintsandtipsforoptimal
systemperformance.
MessageCenterPlus
(Windows7)
TheMessageCenterPlusprogramautomaticallydisplaysmessagestoinform
youaboutimportantnoticesfromLenovo,suchasalertsonsystemupdates
andalertsonconditionsthatrequireyourattention.
PowerManager
(Windows7)
ThePowerManagerprogramprovidesconvenient,flexible,andcompletepower
managementforthecomputer.Itenablesyoutoadjustyourcomputerpower
settingstoachievethebestbalancebetweenperformanceandpowersaving.
RescueandRecovery®
(Windows7)
TheRescueandRecoveryprogramisaone-buttonrecoveryandrestore
solution.Itincludesasetofself-recoverytoolstohelpyoudiagnosecomputer
problems,gethelp,andrecoverfromsystemcrashes,evenifyoucannotstart
theWindowsoperatingsystem.
SystemUpdate
(Windows7)
TheSystemUpdateprogramenablesyoutokeepthesoftwareonthecomputer
up-to-datebydownloadingandinstallingsoftwarepackages,includingdevice
drivers,UnifiedExtensibleFirmwareInterface(UEFI)basicinput/outputsystem
(BIOS)updates,andotherthird-partyprograms.
Chapter1.Productoverview15
16UserGuideThinkPadT560andP50s
Chapter2.Usingyourcomputer
Thischapterprovidesinformationonusingsomeofthecomputercomponents.
Thischaptercontainsthefollowingtopics:
•“Registeringyourcomputer”onpage17
•“Frequentlyaskedquestions”onpage17
•“Usingthemulti-touchscreen”onpage19
•“Specialkeys”onpage23
•“ThinkPadpointingdevice”onpage25
•“Powermanagement”onpage29
•“Connectingtothenetwork”onpage34
•“Usinganexternaldisplay”onpage36
•“Usingaudiofeatures”onpage38
•“Usingthecamera”onpage38
•“Usingamediacardorasmartcard”onpage39
Registeringyourcomputer
Whenyouregisteryourcomputer,informationisenteredintoadatabase,whichenablesLenovotocontact
youifthereisarecallorothersevereproblem.Inaddition,somelocationsofferextendedprivilegesand
servicestoregisteredusers.
WhenyouregisteryourcomputerwithLenovo,youalsowillreceivethefollowingbenefits:
•QuickerservicewhenyoucallLenovoforhelp
•Automaticnotificationoffreesoftwareandspecialpromotionaloffers
ToregisteryourcomputerwithLenovo,gotohttp://www.lenovo.com/registerandfollowtheinstructionson
thescreentoregisteryourcomputer.
IfyouareusingaWindows7operatingsystem,youalsocanregisteryourcomputerthroughthepreinstalled
LenovoProductRegistrationprogram.Theprogramlaunchesautomaticallyafteryouhaveusedyour
computerforaperiodoftime.Followtheinstructionsonthescreen.
Frequentlyaskedquestions
ThistopicprovidesafewtipsthathelpyouoptimizetheuseofyourThinkPadnotebookcomputers.
Toensurethebestcomputerperformance,gotothefollowingWebpagetofindinformationsuchasaidsfor
troubleshootingandanswerstofrequentlyaskedquestions:
http://www.lenovo.com/support/faq
CanIgetmyuserguideinanotherlanguage?
•Todownloadtheuserguideinanotherlanguage,gotohttp://www.lenovo.com/support.Thenfollow
theinstructionsonthescreen.
©CopyrightLenovo201617
Howtoturnoffmycomputer?
•ForWindows7:OpentheStartmenu,thenclickShutdown.
•ForWindows10:OpentheStartmenu,clickPower,andthenclickShutdown.
HowdoIaccessControlPanel?
•ForWindows7:OpentheStartmenu,thenclickControlPanel.
•ForWindows10:Right-clicktheStartbutton,thenclickControlPanel.
HowdoIusebatterypowermoreeffectivelywhenIamonthego?
•Toconservepower,ortosuspendoperationwithoutexitingprogramsorsavingfiles,see“Power-saving
modes”onpage33.
•Toachievethebestbalancebetweenperformanceandpowersaving,createandapplypowerplans.See
“Managingthepowerplan”onpage33
•Ifyourcomputerwillbeturnedoffforanextendedperiodoftime,youcanpreventbatterypowerfrom
drainingbyremovingthebattery.
HowdoIsecurelydisposeofdatastoredonthestoragedrive?
•StudyChapter5“Security”onpage59tofindouthowyoucanprotectyourcomputerfromtheftand
unauthorizeduse.
•Beforeyoudisposeofthedataonthestoragedrive,besuretoreadthetopic“Noticeondeletingdata
fromyourstoragedrive”onpage68.
HowdoIattachanexternalmonitor?
•Ensurethatyoufollowtheprocedureinthetopic“Usinganexternaldisplay”onpage36.
•WiththeExtenddesktopfunction,youcandisplayoutputonboththecomputerdisplayandanexternal
monitor.See“Choosingadisplaymode”onpage37.
HowdoIattachorreplaceadevice?
•SeeChapter10“Replacingdevices”onpage121formoreinformationaboutreplacingthedevicesof
yourcomputer.
Ihavebeenusingthecomputerforsometimealready,anditisgettingslower.WhatshouldIdo?
•Followthe“Generaltipsforpreventingproblems”onpage89.
•Diagnoseproblemsyourselfbyusingthepreinstalleddiagnosticsoftware.See“Diagnosingproblems”
onpage95.
•CheckforrecoverysolutionsinChapter9“Recoveryoverview”onpage113.
Printthefollowingsectionsandkeepthemwithyourcomputerincaseyouareunabletoaccessthis
onlineuserguidewhennecessary.
•“Installinganewoperatingsystem”onpage71
•“Computerstopsresponding”onpage95
•“Powerproblems”onpage108
18UserGuideThinkPadT560andP50s
GettinghelpabouttheWindowsoperatingsystem
TheWindowshelpinformationsystemprovidesyouwithdetailedinformationaboutusingtheWindows
operatingsystemtohelpyougetthemostofyourcomputer.ToaccesstheWindowshelpinformation
system,dothefollowing:
•ForWindows7:OpentheStartmenu,andthenclickHelpandSupport.
•ForWindows10:OpentheStartmenu,andthenclickGetstarted.Additionally,youcanuseCortana®
personalassistanttosearchforhelp,apps,files,settings,andsoon.
Usingthemulti-touchscreen
Thistopicprovidesinstructionsonhowtousethemulti-touchscreenthatisavailableonsomemodels.
Notes:
•Yourcomputerscreenmightlookdifferentfromthefollowingillustrations.
•Dependingontheappyouuse,somegesturesmightnotbeavailable.
Thefollowingtableintroducessomefrequentlyusedgestures.
Touchgesture(touchmodels
only)
Description
Touch:Tap.
Mouseaction:Click.
Function:Openanapporperformanactiononanopenapp,suchasCopy,
Save,andDelete,dependingontheapp.
Touch:Tapandhold.
Mouseaction:Right-click.
Function:Openamenuwithmultipleoptions.
Touch:Slide.
Mouseaction:Scrollthemousewheel,movethescrollbar,orclickthescroll
arrow.
Function:Scrollthroughitems,suchaslists,pages,andphotos.
Touch:Draganitemtothedesiredlocation.
Mouseaction:Click,hold,anddraganitem.
Function:Moveanobject.
Chapter2.Usingyourcomputer19
Touchgesture(touchmodels
only)
Description
Touch:Movetwofingersclosertogether.
Mouseaction:PresstheCtrlkeywhilescrollingthemousewheelbackward.
Function:Zoomout.
Touch:Movetwofingersfartherapart.
Mouseaction:PresstheCtrlkeywhilescrollingthemousewheelforward.
Function:Zoomin.
Touch:Puttwoormorefingersonanitemandthenrotateyourfingersclockwise
orcounterclockwise.
Mouseaction:Iftheappsupportsrotation,clicktherotationicon.
Function:Rotateanitem.
20UserGuideThinkPadT560andP50s
21UserGuideThinkPadT560andP50s
ThefollowingtableintroducessometouchgesturesontheWindows10operatingsystem.
Touchgesture(touchmodels
only)
Description
Touch:Swipeinfromtherightedge.
Mouseaction:ClicktheactioncentericonintheWindowsnotificationarea.
Function:Opentheactioncentertoseeyournotificationsandquickactions.
Touch:Swipeinfromtheleftedge.
Mouseaction:Clickthetask-viewicononthetaskbar.
Function:Viewallyouropenwindowsintaskview.
Touch:Swipeinfromthebottomtotopforfull-screenedapp.
Mouseaction:MoveyourcursortotheWindowsnotificationareaatthebottom
ofthescreen.
Function:Viewthetaskbar.
Note:Thefullscreenfeatureisavailableonlyonsomeapps.Toopenanapp
infullscreen,clickonthetitlebar.
•Shortswipeforfull-screenedapporwhenyourcomputerisintabletmode
Touch:Swipedownwardsshortlyfromthetopedge.
Mouseaction:Moveyourpointertothetopedgeofthescreen.
Function:Showahiddentitlebar.
•Longswipewhenyourcomputerisintabletmode
Touch:Swipeinfromthetopedgetothebottomedge.
Mouseaction:Fromthetopedgeofthescreen,clickandhold,movethe
pointertothebottomofthescreen,andthenrelease.
Function:Closethecurrentapp.
Tipsonusingthemulti-touchscreen
•Themulti-touchscreenisaglasspanelcoveredwithaplasticfilm.Donotapplypressureorplaceany
metallicobjectonthescreen,whichmightdamagethetouchpanelorcauseittomalfunction.
•Donotusefingernails,glovedfingers,orinanimateobjectsforinputonthescreen.
•Regularlycalibratetheaccuracyofthefingerinputtoavoidadiscrepancy.
Tipsoncleaningthemulti-touchscreen
•Turnoffthecomputerbeforecleaningthemulti-touchscreen.
•Useadry,soft,andlint-freeclothorapieceofabsorbentcottontoremovefingerprintsordustfromthe
multi-touchscreen.Donotapplysolventstothecloth.
•Gentlywipethescreenusingatop-downmotion.Donotapplyanypressureonthescreen.
22UserGuideThinkPadT560andP50s
Specialkeys
Yourcomputerhasseveralspecialkeystohelpyouworkmoreeasilyandeffectively.
Note:Yourcomputermightlookdifferentfromthefollowingillustration.
1Additionalshortcutkeys
Yourcomputermighthavefouradditionalshortcutkeys:
•:Launchescalculator.
•:Locksoperatingsystem.
•:Opensthedefaultbrowser.
•:OpensComputer.
Note:Dependingonyourcomputermodel,theshortcutkeysmightnotbeavailable.
2Numerickeypad
Youcanusethisnumerickeypadtoinputnumbersquickly.
Note:Dependingonyourcomputermodel,thenumerickeypadmightnotbeavailable.
3Windowskey
OpentheStartmenu.
ForinformationaboutusingtheWindowskeywithotherkeys,refertothehelpinformationsystemofthe
Windowsoperatingsystem.
4Functionkeys
YoucanconfiguretheFnkeyandfunctionkeysintheKeyboardPropertieswindowbydoingthefollowing:
1.GotoControlPanelandthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickKeyboard.IntheKeyboardPropertieswindow,clicktheFnandfunctionkeysorThinkPad
F1–F12keystab.
Chapter2.Usingyourcomputer23
3.Selecttheoptionsofyourpreference.
•+:EnablesordisablestheFnLockfunction.
WhentheFnLockfunctionisenabled:TheFnLockindicatorison.ToinputF1–F12,pressthefunction
keysdirectly.Toinitiatethespecialfunctionprintedasanicononeachkey,presstheFnkeyandthe
correspondingfunctionkey.
WhentheFnLockfunctionisdisabled:TheFnLockindicatorisoff.Toinitiatethespecialfunction
printedasanicononeachkey,pressthefunctionkeydirectly.ToinputF1–F12,presstheFnkeyandthe
correspondingfunctionkey.
•:Mutesorunmutesthespeakers.Whenthespeakersaremuted,thespeaker-muteindicatorturns
on.
Ifyoumutethesoundandturnoffyourcomputer,thesoundwillremainmutedwhenyouturnonyour
computeragain.Toturnonthesound,pressthespeaker-mutekey.
•:Decreasesthevolume.
•:Increasesthevolume.
•:Mutesorunmutesthemicrophones.Whenthemicrophonesaremuted,themicrophone-mute
indicatorturnson.
•:Darkensthecomputerdisplay.
•:Brightensthecomputerdisplay.
Youcantemporarilychangethecomputerdisplaybrightnessbypressingthetwokeys.Tochangethe
defaultbrightnesslevel,right-clickthebatterystatusiconintheWindowsnotificationarea.Thenclick
Adjustscreenbrightnessandmakechangesasdesired.
•:Managesexternaldisplays.
•:Enablesordisablesthebuilt-inwirelessfeatures.
•:
–Windows7:OpensControlPanel.
–Windows10:OpenstheSettingswindow.
•:
–Windows7:OpensWindowsSearch.
–Windows10:OpenstheCortanasearchbox.
•:Viewsalltheprogramsthatyouhaveopened.
•:
–Windows7:OpensComputer.
–Windows10:Viewsalltheprograms.
•Fn+Spacebar:Ifyourcomputerisequippedwithabacklightkeyboard,usethiskeycombinationto
controlthekeyboardbacklight.
Therearethreemodesforthekeyboardbacklight:Off,Low,andHigh.PressFn+Spacebartochange
themodeofthekeyboardbacklight.
•Fn+B:HasthesamefunctionastheBreakkey.
•Fn+K:HasthesamefunctionastheScrLKkey.
•Fn+P:HasthesamefunctionasthePausekey.
24UserGuideThinkPadT560andP50s
•Fn+S:HasthesamefunctionastheSysRqkey.
•Fn+4:Putsyourcomputerintosleepmode.Toreturntonormaloperation,presstheFnkeyonly.
ThinkPadpointingdevice
TheThinkPadpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.WiththeThinkPadpointingdevice,youalsocanperformvarioustouch
gestures,suchasrotatingandzoominginorout.
TheThinkPadpointingdeviceconsistsofthefollowingtwodevices:
1TrackPointpointingdevice
2Trackpad
Bydefault,boththeTrackPointpointingdeviceandthetrackpadareactivewiththetouchgesturesenabled.
Tochangethesettings,see“CustomizingtheThinkPadpointingdevice”onpage28.
TrackPointpointingdevice
TheTrackPointpointingdeviceenablesyoutoperformallthefunctionsofatraditionalmouse,suchas
pointing,clicking,andscrolling.
Chapter2.Usingyourcomputer25
TheTrackPointpointingdeviceconsistsofthefollowingfourcomponents:
1Pointingstick
2Left-clickbutton(primary-clickbutton)
3Right-clickbutton(secondary-clickbutton)
4Scrollbar
TousetheTrackPointpointingdevice,refertothefollowinginstructions:
Note:Placeyourhandsinthetypingpositionanduseyourindexfingerormiddlefingertoapplypressureto
thepointing-sticknonslipcap.Useeitherthumbtopresstheleft-clickbuttonorright-clickbutton.
•Point
Usethepointingstick1tomovethepointeronthescreen.Tousethepointingstick,applypressureto
thepointing-sticknonslipcapinanydirectionparalleltothekeyboard.Thepointermovesaccordingly
butthepointingstickitselfdoesnotmove.Thespeedatwhichthepointermovesdependsonthe
amountofpressureyouapplytothepointingstick.
•Left-click
Presstheleft-clickbutton2toselectoropenanitem.
•Right-click
Presstheright-clickbutton3todisplayashortcutmenu.
•Scroll
Pressandholdthedottedscrollbar4whileapplyingpressuretothepointingstickintheverticalor
horizontaldirection.Thenyoucanscrollthroughthedocument,Website,orapps.
Trackpad
Theentiretrackpadsurfaceissensitivetofingertouchandmovement.Youcanusethetrackpadtoperform
allthepointing,clicking,andscrollingfunctionsofatraditionalmouse.
26UserGuideThinkPadT560andP50s
Thetrackpadcanbedividedintotwozonesbyitsfunction:
1Left-clickzone(Primary-clickzone)
2Right-clickzone(Secondary-clickzone)
Tousethetrackpad,refertothefollowinginstructions:
•Point
Slideonefingeracrossthesurfaceofthetrackpadtomovethepointeraccordingly.
•Left-click
Presstheleft-clickzone1toselectoropenanitem.
Youalsocantapanywhereonthesurfaceofthetrackpadwithonefingertoperformtheleft-clickaction.
•Right-click
Presstheright-clickzone2todisplayashortcutmenu.
Youalsocantapanywhereonthesurfaceofthetrackpadwithtwofingerstoperformtheright-clickaction.
•Scroll
Puttwofingersonthetrackpadandmovethemintheverticalorhorizontaldirection.Thisactionenables
youtoscrollthroughthedocument,Website,orapps.Ensurethatyoupositionyourtwofingersslightly
apartfromeachother.
Withthetrackpad,youalsocanperformvarioustouchgestures.Forinformationaboutusingthetouch
gestures,see“Trackpadtouchgestures”onpage27.
Trackpadtouchgestures
Thefollowingsectionintroducessomefrequentlyusedtouchgesturessuchastapping,dragging,and
scrolling.Formoregestures,seethehelpinformationsystemoftheThinkPadpointingdevice.
Notes:
•Whenusingtwoormorefingers,ensurethatyoupositionyourfingersslightlyapart.
•SomegesturesarenotavailableifthelastactionwasdonefromtheTrackPointpointingdevice.
•Somegesturesareonlyavailablewhenyouareusingcertainapps.
Chapter2.Usingyourcomputer27
Tap
Tapanywhereonthetrackpad
withonefingertoselectoropen
anitem.
Two-fingertap
Tapanywhereonthetrackpadwith
twofingerstodisplayashortcut
menu.
Two-fingerscroll
Puttwofingersonthetrackpad
andmovethemintheverticalor
horizontaldirection.Thisaction
enablesyoutoscrollthroughthe
document,Website,orapps.
Two-fingerzoomout
Puttwofingersonthetrackpadand
movethemclosertogethertozoom
out.
Two-fingerzoomin
Puttwofingersonthetrackpad
andmovethemfartherapartto
zoomin.
ThefollowingsectionintroducessometouchgesturesontheWindows10operatingsystem.
Swipethreefingersup
Putthreefingersonthetrackpad
andmovethemuptoopenthe
taskviewtoseeallyouropen
windows.
Swipethreefingersdown
Putthreefingersonthetrackpad
andmovethemdowntoshowthe
desktop.
CustomizingtheThinkPadpointingdevice
YoucancustomizetheThinkPadpointingdevicesoyoucanuseitmorecomfortablyandefficiently.For
example,youcanchoosetoenabletheTrackPointpointingdevice,thetrackpad,orboth.Youalsocan
disableorenablethetouchgestures.
TocustomizetheThinkPadpointingdevice,dothefollowing:
1.GotoControlPanel.
2.ClickHardwareandSound➙Mouse.TheMousePropertieswindowisdisplayed.
3.Followtheinstructionsonthescreen.
Replacingthecapofthepointingstick
Thecap1ontheendofthepointingstickisremovable.Afteryouusethecapforaperiodoftime,you
mightconsiderreplacingthecapwithanewone.
Note:Ensurethatyouuseacapwithgroovesaasshowninthefollowingillustration.
28UserGuideThinkPadT560andP50s
Powermanagement
Thissectionprovidesinformationabouthowtouseacpowerandbatterypowertoachievethebestbalance
betweenperformanceandpowermanagement.
Usingtheacpoweradapter
Thepowertorunyourcomputercancomeeitherfromthebatteryorfromacpower.Whileyouuseac
power,thebatterieschargeautomatically.
Yourcomputercomeswithanacpoweradapterandapowercord.
•acpoweradapter:Convertsacpowerfornotebookcomputeruse.
•Powercord:Connectstheacoutletandtheacpoweradapter.
Connectingtheacpoweradapter
Toconnectthecomputertoacpower,dothefollowing:
Attention:Usinganimproperpowercordmightseverelydamageyourcomputer.
Note:Ensurethatyouperformtheactionsinthefollowingorder:
Chapter2.Usingyourcomputer29
1.Connectthepowercordtotheacpoweradapter.
2.Connecttheacpoweradaptertothepowerconnectorofthecomputer.
3.Connectthepowercordtoanelectricaloutlet.
Tipsonusingtheacpoweradapter
•Whentheacpoweradapterisnotinuse,disconnectitfromtheelectricaloutlet.
•Donotbindthepowercordtightlyaroundtheacpoweradaptertransformerpackwhenitisconnectedto
thetransformer.
Usingthebattery
Whenyouuseyourcomputerawayfromelectricaloutlets,youdependonbatterypowertokeepyour
computerrunning.Differentcomputercomponentsconsumepoweratdifferentrates.Themoreyouusethe
power-intensivecomponents,thefasteryouconsumebatterypower.
SpendmoretimeunpluggedwithThinkPadbatteries.Mobilityhasrevolutionizedbusinessbyenablingyou
totakeyourworkwhereveryougo.WithThinkPadbatteries,youareabletoworklongerwithoutbeingtied
toanelectricaloutlet.
Checkingthebatterystatus
Moveyourpointertothebattery-statusiconintheWindowsnotificationareatocheckthebatterystatus.
Thebattery-statusicondisplaysthepercentageofbatterypowerremainingandhowlongyoucanuse
yourcomputerbeforeyoumustchargethebattery.
Therateatwhichyouusebatterypowerdetermineshowlongyoucanusethebatteryofyourcomputer
betweencharges.Becauseeachcomputeruserhasdifferenthabitsandneeds,itisdifficulttopredicthow
longabatterychargelasts.Therearetwomainfactors:
•Howmuchenergyisstoredinthebatterywhenyoubegintowork.
•Thewayyouuseyourcomputer.Forexample:
–Howoftenyouaccessthestoragedrive.
–Howbrightyoumakethecomputerdisplay.
30UserGuideThinkPadT560andP50s
–Howoftenyouusethewirelessfeature.
EnablingthebatteryalarmontheWindows7operatingsystem
FortheWindows7operatingsystem,youcanprogramyourcomputersothatwhenthebatterypowerfalls
belowacertainlevel,threeeventsoccur:thealarmgoesoff,amessageisdisplayed,andtheLCDis
turnedoff.
Toenablethebatteryalarm,dothefollowing:
1.StartthePowerManagerprogram.
2.ClicktheGlobalPowerSettingstab.
3.ForLowbatteryalarmorCriticallylowbatteryalarm,setthepercentageofthepowerlevelandset
theaction.
Note:Ifyourcomputerenterssleeporhibernationmodewhenthebatterypowerislowwithoutthealarm
message,themessageisdisplayedwhenthecomputerresumes.Toresumenormaloperation,whenthe
messageisdisplayed,clickOK.
Chargingthebattery
Whenyoufindthattheremainingbatterypowerislow,chargeyourbatteryorreplacetheremovablebattery
withachargedbattery.
Ifanacoutletisconvenient,connectthecomputertoacpower.Thebatteryisfullychargedinabout
fourtoeighthours.Theactualchargingtimedependsonthebatterysize,thephysicalenvironment,and
whetheryouareusingthecomputer.Youcancheckthebatterychargingstatusatanytimethroughthe
batterystatusiconintheWindowsnotificationarea.
Note:Tomaximizethelifeofthebattery,thecomputerdoesnotstartrechargingthebatteryiftheremaining
powerisgreaterthan95%.
Tipsonchargingthebattery
•Beforeyouchargethebattery,makesurethatthetemperatureislowerthan10°C(50°F).
•Chargethebatteryinanyofthefollowingconditions:
–Anewbatteryisinstalled.
–Thepercentageofpowerremainingislow.
–Thebatteryhasnotbeenusedforalongtime.
Maximizingthebatterylife
Tomaximizethelifeofthebattery,dothefollowing:
•Usethebatteryuntilthechargeisdepleted.
•Rechargethebatterycompletelybeforeusingit.Youcanseewhetherthebatteryisfullychargedfromthe
batterystatusiconintheWindowsnotificationarea.
•Usepowermanagementfeaturessuchaspower-savingmodeswhenevernecessary.
Handlingthebattery
ThissystemsupportsonlybatteriesspeciallydesignedforthisspecificsystemandmanufacturedbyLenovo
oranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesignedfor
othersystems.Ifanunauthorizedbatteryorabatterydesignedforanothersystemisinstalled,thesystem
doesnotcharge.
Chapter2.Usingyourcomputer31
Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.
Note:Ifanunauthorizedbatteryisinstalled,thefollowingmessageisdisplayed:“Thebatteryinstalledis
notsupportedbythissystemandwillnotcharge.PleasereplacethebatterywiththecorrectLenovo
batteryforthissystem.”
DANGER
Donotattempttodisassembleormodifythebatterypack.
Attemptingtodosocancauseanexplosion,orliquidleakagefromthebatterypack.
AbatterypackotherthantheonespecifiedbyLenovo,oradisassembledormodifiedbattery
packisnotcoveredbythewarranty.
DANGER
Iftherechargeablebatterypackisincorrectlyreplaced,thereisdangerofanexplosion.Thebattery
containsasmallamountofharmfulsubstances.Toavoidpossibleinjury:
•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.
•Keepthebatterypackawayfromfire.
•Donotexposeittoexcessiveheat.
•Donotexposeittowaterorrain.
•Donotshort-circuitit.
•Storeitinacooldryplace.
•Keepitawayfromchildren.
Thebatteryisaconsumablesupply.Ifyourbatterybeginstodischargetooquickly,replacethebatterypack
withanewoneofthetypesrecommendedbyLenovo.Formoreinformationaboutreplacingthebattery
pack,contactyourCustomerSupportCenter.
DANGER
Donotdrop,crush,puncturethebattery,ormakeitsubjecttostrongforces.Batteryabuseor
mishandlingcancausethebatterytooverheat,whichcancausegassesorflameto“vent”fromthe
batterypackorcoin-cellbattery.Ifyourbatteryisdamaged,orifyounoticeanydischargefrom
yourbatteryorthebuildupofforeignmaterialsonthebatteryleads,stopusingthebatteryand
obtainareplacementfromthebatterymanufacturer.
DANGER
Onlyrechargethebatterypackstrictlyaccordingtoinstructionsincludedintheproduct
documentation.
32UserGuideThinkPadT560andP50s
DANGER
Donotputthebatterypackintrashthatisdisposedofinlandfills.Whendisposingofthebattery,
complywithlocalordinancesorregulationsandyourcompany'ssafetystandards.
DANGER
Thereisadangerofanexplosionifthecoin-cellbatteryisincorrectlyplaced.Thelithiumbattery
containslithiumandcanexplodeifitisnotproperlyhandled,ordisposedof.Replaceonlywitha
batteryofthesametype.Toavoidpossibleinjuryordeath,donot:(1)throworimmerseintowater,
(2)allowittoheattomorethan100°C(212°F),or(3)attempttorepairordisassembleit.Disposeof
itasrequiredbylocalordinancesorregulationsandyourcompany'ssafetystandards.
Managingthepowerplan
Toachievethebestbalancebetweenperformanceandpowersaving,adjustyourpowerplansettings.
Toadjustpowerplansettings,dothefollowing:
1.GotoControlPanelandthenchangetheviewofControlPanelfromCategorytoLargeiconsorSmall
icons.
2.ClickPowerOptions.
3.Followtheinstructionsonthescreen.
Power-savingmodes
Thereareseveralmodesthatyoucanusetoconservepoweraccordingtoyoursituationandcomputing
needs.Thissectionintroduceseachmodeandgivestipsontheeffectiveuseofbatterypower.
•Screenblankmode(forWindows7only)
Thecomputerdisplayrequiresconsiderablebatterypower.Toenterscreenblankmode,right-clickthe
batterygaugeiconinthewindowsnotificationareaandselectPoweroffdisplay.
•Sleepmode
Insleepmode,yourworkissavedtomemory,andthenthestoragedriveandthecomputerdisplayare
turnedoff.Whenyourcomputerwakesup,yourworkisrestoredwithinseconds.
Toputyourcomputerintosleepmode,dothefollowing:
–ForWindows7:OpentheStartmenu,thenclickthearrownexttotheShutdownbutton.Click
Sleepfromthemenudisplayed.
–ForWindows10:OpentheStartmenu,clickPower,andthenclickSleep.
•Hibernationmode
Byusingthismode,youcanturnoffyourcomputercompletelywithoutsavingfilesorexitingany
programsthatarerunning.Whenthecomputerentershibernationmode,allopenprograms,folders,and
filesaresavedtothestoragedrive,andthenthecomputerturnsoff.
Toputthecomputerintohibernationmode,dothefollowing:
–ForWindows7:OpentheStartmenu,thenclickthearrownexttotheShutdownbutton.Click
Hibernatefromthemenudisplayed.
–ForWindows10:Definewhatthepowerbuttondoesfirstandthenpressthepowerbuttontoputthe
computerintohibernationmode.Formoreinformation,see“Frontview”onpage1.
Ifyouputyourcomputerintohibernationmodewiththewake-upfunctiondisabled,thecomputerdoes
notconsumeanypower.Thewake-upfunctionisdisabledbydefault.Ifyouputyourcomputerinto
hibernationmodewiththewake-upfunctionenabled,thecomputerconsumesasmallamountofpower.
Chapter2.Usingyourcomputer33
Toenablethewake-upfunction,dothefollowing:
1.GotoControlPanelandclickSystemandSecurity.
2.ClickAdministrativeTools.
3.ClickTaskScheduler.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.Fromtheleftpane,selectthetaskfolderforwhichyouwanttoenablethewake-upfunction.The
scheduledtasksaredisplayed.
5.Clickascheduledtask,andthenclicktheConditionstab.
6.UnderPower,selectthecheckboxforWakethecomputertorunthistask.
•Wirelessoff
Whenyouarenotusingthewirelessfeatures,suchasBluetoothorwireless-LAN,turnthemofftohelp
conservepower.
Connectingtothenetwork
YourcomputerhasoneormorenetworkcardsthatenableyoutoconnectyourcomputertotheInternet
orothernetworkconnections.
Ethernetconnections
Youcanconnectyourcomputertoalocalnetworkorabroadbandconnectionbyusingthebuilt-inEthernet
featureofthecomputer.
DANGER
YourcomputerhasanEthernetconnector.Toavoidtheriskofelectricalshock,donotconnect
thetelephonecabletotheEthernetconnector.
Wirelessconnections
Wirelessconnectionisthetransferofdatawithouttheuseofcablesbutbymeansofradiowavesonly.
Dependingonthewirelessdevicesinstalledonyourcomputer,youmightbeabletousethefollowing
wirelessnetworks:
•Wireless-LANconnection
•Wireless-WANconnection
•Bluetoothconnection
Usingthewireless-LANconnection
Awirelesslocalareanetwork(LAN)coversarelativelysmallgeographicarea,suchasanofficebuildingora
house.Devicesbasedonthe802.11standardscanconnecttothistypeofnetwork.
Yourcomputercomeswithabuilt-inwirelessnetworkcardandaconfigurationutilitytohelpyouestablish
wirelessconnectionsandmonitortheconnectionstatus.
Toestablishawireless-LANconnection,dothefollowing:
1.Clickthewireless-network-connection-statusiconintheWindowsnotificationarea.Alistofavailable
wirelessnetworksisdisplayed.
2.Double-clickanetworktoconnecttoit.Providerequiredinformationifneeded.
34UserGuideThinkPadT560andP50s
Thecomputerautomaticallyconnectstoanavailablewirelessnetworkwhenthelocationchanges.Formore
information,refertotheWindowshelpinformationsystem.
Tipsforusingthewireless-LANfeature
Toachievethebestconnection,usethefollowingguidelines:
•Placeyourcomputersothatthereareasfewobstaclesaspossiblebetweenthewireless-LANaccess
pointandthecomputer.
•Openyourcomputerlidtoanangleofslightlymorethan90degrees.
Checkingthewireless-LANconnectionstatus
Youcancheckthewireless-LANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.
FortheWindows7operatingsystem,youalsocancheckthewireless-LANconnectionstatusthrough
AccessConnectionsgaugeintheWindowsnotificationarea.
•Powertothewirelessradioisoffornosignal.
•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnectionispoor.To
improvesignalstrength,moveyourcomputerclosertothewirelessaccesspoint.
•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnection
ismarginal.
•Powertothewirelessradioison.Thesignalstrengthofthewirelessconnection
isexcellent.
Usingthewireless-WANconnection
Wirelesswideareanetwork(WAN),whichusescellularnetworksfordatatransmission,enablesyou
toestablishwirelessconnectionsoverremotepublicorprivatenetworks.Theseconnectionscanbe
maintainedoveralargegeographicalareabyuseofmultipleantennasitesorsatellitesystemsmaintained
bywirelessserviceproviders.
SomeThinkPadnotebookcomputerscomewithabuilt-inwireless-WANcardintegratedwithsome
wireless-WANtechnologies,suchas1xEV-DO,HSPA,3G,GPRS,orLTE.Byusingthebuilt-inwireless-WAN
cardandtheconfigurationutilitythatcomeswithyourcomputer,youcanestablishwireless-WAN
connections.
Note:Thewireless-WANserviceisprovidedbyauthorizedserviceprovidersinsomecountries.
Tipsforusingthewireless-WANfeature
Toachievethebestconnection,usethefollowingguidelines:
•Keepyourcomputerawayfromyourbody.
•Placeyourcomputeronaflatsurfaceandopenyourcomputerlidtoanangleofslightlymorethan
90degrees.
•Placeyourcomputerawayfromconcreteorbrickwallsthatmightdampencellularsignals.
•Bestreceptionisavailablenearwindowsandotherlocationswherecellularphonereceptionisthe
strongest.
Checkingthewireless-WANconnectionstatus
Youcancheckthewireless-WANconnectionstatusthroughthewireless-network-connection-statusiconin
theWindowsnotificationarea.Themorebarsencompassed,thebetterthesignalis.
Chapter2.Usingyourcomputer35
FortheWindows7operatingsystem,youalsocancheckthewireless-WANconnectionstatusthroughthe
AccessConnectionsgaugeintheWindowsnotificationarea.
•Nosignal
•Weaksignal
•Mediumsignal
•Strongsignal
UsingtheBluetoothconnection
Bluetoothcanconnectdevicesashortdistancefromoneanother,andiscommonlyusedforconnecting
peripheraldevicestoacomputer,transferringdatabetweenhand-helddevicesandapersonalcomputer,or
remotelycontrollingandcommunicatingwithdevicessuchasmobilephones.
Dependingonthemodel,yourcomputermightsupporttheBluetoothfeature.Totransferdatathrough
theBluetoothfeature,dothefollowing:
Note:Ifyouusethewirelessfeature(the802.11standards)ofyourcomputersimultaneouslywitha
Bluetoothoption,thedatatransmissionspeedcanbedelayedandtheperformanceofthewirelessfeature
canbedegraded.
1.EnsurethattheBluetoothfeatureisenabled.
•ForWindows7:Pressthewireless-radioscontrolkeyandturnontheBluetoothfeature.
•ForWindows10:Dooneofthefollowing:
–OpentheStartmenuandclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs.ThenclickSettings➙Devices➙Bluetooth.TurnontheBluetoothfeature.
–OpentheStartmenuandclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs.ThenclickSettings➙Network&Internet➙Airplanemode.TurnontheBluetooth
feature.
2.Right-clickthedatathatyouwanttosend.
3.SelectSendTo➙BluetoothDevices.
4.SelectaBluetoothdevice,andthenfollowtheinstructionsonthescreen.
Formoreinformation,refertotheWindowshelpinformationsystemandtheBluetoothhelpinformation
system.
Usinganexternaldisplay
Youcanuseanexternaldisplaysuchasaprojectororamonitortogivepresentationsortoexpandyour
workspace.Thistopicintroduceshowtoconnectanexternaldisplay,choosedisplaymodes,andchange
displaysettings.
Yourcomputersupportsthefollowingvideoresolution,iftheexternalmonitoralsosupportsthatresolution:
•Upto4096x2304pixels,withanexternaldisplayconnectedtotheminiDisplayPortconnector
•Upto4096x2160pixels,withanexternaldisplayconnectedtotheHDMIconnector
Formoreinformationabouttheexternaldisplay,refertothemanualsprovidedwithit.
36UserGuideThinkPadT560andP50s
Connectinganexternaldisplay
Youcanuseeitherawireddisplayorawirelessdisplay.Thewireddisplaycanbeconnectedtothe
HDMIorminiDisplayPortconnectorbyacable.ThewirelessdisplaycanbeaddedthroughtheWi-Dior
Miracastfunction.
•Connectingawireddisplay
Note:Whenyouconnectanexternalmonitor,avideointerfacecablewithaferritecoreisrequired.
1.Connecttheexternaldisplaytoanappropriatevideoconnectoronyourcomputer,suchasthe
HDMIconnectororminiDisplayPortconnector.
2.Connecttheexternaldisplaytoanelectricaloutlet.
3.Turnontheexternaldisplay.
•Connectingawirelessdisplay
Note:Touseawirelessdisplay,ensurethatbothyourcomputerandtheexternaldisplaysupportthe
Wi-DiorMiracastfeature.
–ForWindows7
OpentheIntel®Wi-Diprogram.Selectthedesiredwirelessdisplayinthelistandfollowtheinstructions
onthescreen.
–ForWindows10
Dooneofthefollowing:
–OpentheStartmenuandclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs.ThenclickSettings➙Devices➙Connecteddevices➙Addadevice.
–ClicktheactioncentericonintheWindowsnotificationarea.ClickConnect.Selectthedesired
wirelessdisplayandfollowtheinstructionsonthescreen.
Formoreinformation,refertotheWindowshelpinformationsystem.
Choosingadisplaymode
Youcandisplayyourdesktopandappsonthecomputerdisplay,theexternaldisplay,orboth.Tochoose
howtodisplaythevideooutput,pressthedisplay-modeswitchingkeyandthenselectadisplay
modeyouprefer.
Therearefourdisplaymodes:
•Disconnect:Displaysthevideooutputonlyonyourcomputerscreen.
Note:Dependingonthesituation,youmightseeDisconnect,PCscreenonly,Computeronly,or
Disconnectprojector.
•Duplicate:Displaysthesamevideooutputonbothyourcomputerscreenandanexternaldisplay.
•Extend:Extendsthevideooutputfromyourcomputerdisplaytoanexternaldisplay.Youcandragand
moveitemsbetweenthetwodisplays.
•Projectoronly:Showsthevideooutputonlyonanexternaldisplay.
Note:Dependingonthesituation,youmightseeProjectoronlyorSecondscreenonly.
Note:IfyoushowDOSorprogramsusingDirectDraworDirect3D®infull-screenmode,onlythemain
displayshowsthevideooutput.
Chapter2.Usingyourcomputer37
Changingdisplaysettings
Youcanchangethesettingsforboththecomputerdisplayandtheexternaldisplay.Forexample,you
candefinewhichoneisthemaindisplayandwhichoneisthesecondarydisplay.Youalsocanchange
theresolutionandorientation.
Tochangedisplaysettings,dothefollowing:
1.Right-clickonthedesktopandselectScreenResolutionorDisplaysettings.
2.Selectthedisplaythatyouwanttoconfigure.
3.Changedisplaysettingsasyouwant.
Note:Ifyousetahigherresolutionforthecomputerdisplaythantheexternaldisplay,onlypartofthescreen
canbeshownontheexternaldisplay.
Usingaudiofeatures
Yourcomputerisequippedwiththefollowingitems:
•Audioconnector,3.5mm(0.14inch)indiameter
•Microphones
•Speakers
Yourcomputeralsohasanaudiochipthatenablesyoutoenjoyvariousmultimediaaudiofeatures,such
asthefollowing:
•CompliantwithHighDefinitionAudio
•PlaybackofMIDIandMP3files
•RecordingandplaybackofPCMandWAVfiles
•Recordingfromvarioussoundsources,suchasaheadsetattached
Thefollowingtableshowswhichfunctionsoftheaudiodevicesattachedtotheconnectorsonyourcomputer
orthedockingstationaresupported.
Table1.Audiofeaturelist
ConnectorHeadsetwitha3.5–mm
(0.14–inch)4-poleplug
ConventionalheadphoneConventionalmicrophone
AudioconnectorHeadphoneand
microphonefunctions
supported
Headphonefunction
supported
Notsupported
Usingthecamera
Ifyourcomputerhasacamera,youcanusethecameratopreviewyourvideoimageandtakeasnapshot
ofyourcurrentimage.
Tostartthecamera,dothefollowing:
•ForWindows7:StarttheCommunicationsUtilityprogram.See“AccessingLenovoprograms”on
page13.
•ForWindows10:OpentheStartmenu,andclickCamerafromtheallappslist.
Whenthecameraisstarted,thegreencamera-in-useindicatorturnson.
38UserGuideThinkPadT560andP50s
Youalsocanusetheintegratedcamerawithotherprogramsthatprovidefeaturessuchasphotographing,
videocapturing,andvideoconferencing.Tousetheintegratedcamerawithotherprograms,openoneofthe
programsandstartthephotographing,videocapturing,orvideoconferencingfunction.Then,thecamera
startsautomaticallyandthegreencamera-in-useindicatorturnson.Formoreinformationaboutusingthe
camerawithaprogram,refertothehelpinformationsystemoftheprogram.
Configuringcamerasettings
Youcanconfigurethecamerasettingstomeetyourneeds,suchasadjustingthequalityofthevideooutput.
Toconfigurethecamerasettings,dothefollowing:
•ForWindows7:StarttheCommunicationsUtilityprogramandconfigurethecamerasettingsasdesired.
•ForWindows10:Dooneofthefollowing:
–OpentheCameraapp,clickthesettingsiconintheupper-rightcorner.Followtheinstructionsonthe
screentoconfigurethecamerasettingsasdesired.
–ClickLenovoSettingsfromtheStartmenu.ThenclickCamera.Followtheinstructionsonthe
screentoconfigurethecamerasettingsasdesired.
Usingamediacardorasmartcard
Yourcomputerhasamedia-card-readerslot.Itsupportsthefollowingmediacards:
•SecureDigital(SD)card
Note:YourcomputerdoesnotsupporttheCPRMfeaturefortheSDcard.
•SecureDigitalHigh-Capacity(SDHC)card
•SecureDigitaleXtended-Capacity(SDXC)card
•MultiMediaCard(MMC)
Somemodelsmightalsohaveasmart-card-readerslot.Smartcardscanbeusedforauthentication,
datastorage,andapplicationprocessing.Smartcardsalsomightprovidestrongsecurityauthentication
forsinglesign-on(SSO)withinlargeorganizations.
Thesmartcardreaderonyourcomputeronlysupportsthesmartcardofthefollowingspecifications:
•Length:85.60mm(3.37inches)
•Width:53.98mm(2.13inches)
•Thickness:0.76mm(0.03inch)
Donotinsertsmartcardswithslitsintoyourcomputer.Otherwise,thesmartcardreadermightgetdamaged.
Chapter2.Usingyourcomputer39
Attention:
•Whiletransferringdatatoorfromamediacard,orasmartcard,donotputyourcomputerintosleepor
hibernationmodebeforethedatatransferiscompleted;otherwise,yourdatacouldbecomedamaged.
•Dependingonthemodel,thecomputermightalsohaveanintegratedsmart-cardreader.Ensurethat
youinsertacorrecttypeofsmartcard(asshowninfigureA)intothesmart-cardreader.Donotinsert
anon-supportcardoracardwithslits(asshowninfigureBandfigureC)intothesmart-cardreader.
Otherwise,thesmartcardreadermightgetdamaged.
Installingamediacardorasmartcard
Toinstallacard,dothefollowing:
Attention:Beforeyoustartinstallingacard,touchametaltableoragroundedmetalobject.Thisaction
reducesanystaticelectricityfromyourbody.Thestaticelectricitycoulddamagethecard.
1.Locatetheappropriatetypeofslotforyourcard.See“Locatingcomputercontrols,connectors,and
indicators”onpage1.
2.Makesurethatthecardiscorrectlyoriented:
•Formediacard:Themetalcontactsarefacingdownandpointingtowardthecardslot.
•Forsmartcard:Themetalcontactsarefacingupwardandpointingtowardthecardslot.
3.Pressthecardfirmlyintothecardslot.
Iftheplug-and-playfeatureisnotenabledfortheinstalledmediacardorsmartcard,dothefollowing
toenablethefeature:
1.GotoControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.FromtheActionmenu,selectAddlegacyhardware.TheAddHardwareWizardstarts.
5.Followtheinstructionsonthescreen.
Removingamediacardorasmartcard
Attention:
•Beforeremovingacard,stopthecardfirst.Otherwise,dataonthecardmightbecorruptedorlost.
•Donotremoveacardwhilethecomputerisinsleepmodeorhibernationmode.Otherwise,thesystem
mightnotrespondwhenyoutrytoresumeoperation.
Toremoveacard,dothefollowing:
1.ClickthetriangulariconintheWindowsnotificationareatoshowhiddenicons.Then,right-clickthe
SafelyRemoveHardwareandEjectMediaicon.
2.Selecttheitemyouwanttoremovetostopthecard.
40UserGuideThinkPadT560andP50s
42UserGuideThinkPadT560andP50s
Chapter3.Enhancingyourcomputer
Thischapterprovidesinstructionsonhowtousehardwaredevicestoexpandyourcomputercapabilities.
•“FindingThinkPadoptions”onpage43
•“ThinkPaddockingstations”onpage43
FindingThinkPadoptions
Ifyouwanttoexpandthecapabilitiesofyourcomputer,Lenovohasanumberofhardwareaccessories
andupgradestomeetyourneeds.Optionsincludememorymodules,storagedevices,networkcards,port
replicatorsordockingstations,batteries,poweradapters,printers,scanners,keyboards,mice,andmore.
YoucanshopatLenovo24hoursaday,7daysaweekdirectlyovertheWorldWideWeb.Allyouneedisan
Internetconnectionandacreditcard.
ToshopatLenovo,goto:
http://www.lenovo.com/essentials
ThinkPaddockingstations
Youcanattachyourcomputertoasupporteddockingstationtoexpandworkingcapability.
YourcomputersupportsthefollowingUSBdocks:
•ThinkPadUSB3.0Dock
•ThinkPadBasicUSB3.0Dock
FordetailedinformationabouthowtousetheUSBdocks,refertotheusermanualsthatcomewiththe
USBdocks.
Yourcomputeralsosupportsthefollowingdockingstations:
•ThinkPadBasicDock
•ThinkPadProDock
•ThinkPadUltraDock
CAUTION:
Whenthecomputerisattachedtoadockingstation,neverpickuptheassemblybytakingholdofthe
computeralone.Alwaysholdthewholeassembly.
LocatingcontrolsandconnectorsontheThinkPaddockingstations
ThissectionintroducesthelocationsofcontrolsandconnectorsontheThinkPaddockingstations.
©CopyrightLenovo201643
ThinkPadBasicDock
Frontview
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Ejectbutton:Presstheejectbuttontoreleasethecomputerfromthedockingstation.
3Slidingadjuster:Usetheslidingadjusterasaguidetoalignthedockingstationconnectoronyour
computerwhenyouattachthedockingstation.
4Dockingstationconnector:Usedtoattachyourcomputer.
Rearview
1AlwaysOnUSBconnector:UsedtoconnectUSB-compatibledevicesorchargesomemobiledigital
devicesandsmartphoneswhenyourcomputerisinsleeporhibernationmode.
2USB2.0connectors:UsedtoconnectdevicesthatarecompatiblewithUSB2.0.
3USB3.0connector:UsedtoconnectdevicesthatarecompatiblewithUSB3.0.
44UserGuideThinkPadT560andP50s
4Ethernetconnector:UsedtoconnectthedockingstationtoanEthernetLAN.
Note:IfyouneedtouseanEthernetconnectororanexternalmonitorconnectorwhenyourcomputeris
attachedtoadockingstation,usetheEthernetconnectorortheexternalmonitorconnectoronthedocking
station,insteadoftheoneonthecomputer.
5acpowerconnector:Usedtoconnecttheacpoweradapter.
6VGAconnector:UsedtoconnectthecomputertoaVGA-compatiblevideodevice,suchasaVGA
monitor.
7Security-lockslot:Toprotectyourdockingstationfromtheft,youcanuseasecuritycablelock,such
asaKensington-stylecablelock,thatfitsthissecurity-lockslottolockyourdockingstationtoadesk,
table,orothernon-permanentfixture.
ThinkPadProDock
Frontview
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Keylockindicator:Thisindicatorturnsonwhenthesystemlockkeyisinthelockedposition.
3Dockingstatusindicator:Thisindicatorturnsonwhenyourcomputerisdocked.
4Ejectbutton:Presstheejectbuttontoreleasethecomputerfromthedockingstation.
5Slidingadjuster:Usetheslidingadjusterasaguidetoalignthedockingstationconnectoronyour
computerwhenyouattachthedockingstation.
6Dockingstationconnector:Usedtoattachyourcomputer.
7Systemlock:Usethesystemlockkeytolocktheejectbutton.Whenthesystemlockkeyisinthelocked
position,theejectbuttonofthedockingstationislocked;youcannotattachorremoveyourcomputer.
Chapter3.Enhancingyourcomputer45
Rearview
1AlwaysOnUSBconnector:UsedtoconnectUSB-compatibledevicesorchargesomemobiledigital
devicesandsmartphoneswhenyourcomputerisinsleeporhibernationmode.
2USB2.0connectors:UsedtoconnectdevicesthatarecompatiblewithUSB2.0.
3USB3.0connectors:UsedtoconnectdevicesthatarecompatiblewithUSB3.0.
4Ethernetconnector:UsedtoconnectthedockingstationtoanEthernetLAN.
Note:IfyouneedtouseanEthernetconnectororanexternalmonitorconnectorwhenyourcomputeris
attachedtoadockingstation,usetheEthernetconnectorortheexternalmonitorconnectoronthedocking
station,insteadoftheoneonthecomputer.
5acpowerconnector:Usedtoconnecttheacpoweradapter.
6DisplayPort®connector:Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orother
devicesthatuseaDisplayPortconnector.
7DVIconnector:UsedtoconnectadisplaythatsupportsDigitalVisualInterface(DVI)connection.
ToconnectaDVIdisplay,dothefollowing:
1.Ensurethatthecomputerisconnectedtothedockingstationandworksproperly.
2.Turnoffthecomputer.
3.ConnecttheDVIdisplaytotheDVIconnectoronthedockingstation,andthenconnectthedisplay
toanelectricaloutlet.
4.TurnontheDVIdisplay.
5.Turnonthecomputer.
Note:TurnontheDVIdisplaybeforeyouturnonthecomputer.Otherwisethesystemcannotrecognize
thatthedisplayisconnected.
8VGAconnector:UsedtoconnectthecomputertoaVGA-compatiblevideodevice,suchasaVGA
monitor.
46UserGuideThinkPadT560andP50s
9Audioconnector:Usedtoconnectheadphonesoraheadsetthathasa3.5-mm(0.14-inch)4-poleplug
totheaudioconnectortolistentothesoundfromthecomputer.
10Security-lockslot:Toprotectyourdockingstationfromtheft,youcanuseasecuritycablelock,such
asaKensington-stylecablelock,thatfitsthissecurity-lockslottolockyourdockingstationtoadesk,
table,orothernon-permanentfixture.
ThinkPadUltraDock
Frontview
1Powerbutton:Pressthepowerbuttontoturnonorturnoffthecomputer.
2Keylockindicator:Thisindicatorturnsonwhenthesystemlockkeyisinthelockedposition.
3Dockingstatusindicator:Thisindicatorturnsonwhenyourcomputerisdocked.
4Ejectbutton:Presstheejectbuttontoreleasethecomputerfromthedockingstation.
5Slidingadjuster:Usetheslidingadjusterasaguidetoalignthedockingstationconnectoronyour
computerwhenyouattachthedockingstation.
6Dockingstationconnector:Usedtoattachyourcomputer.
7Systemlock:Usethesystemlockkeytolocktheejectbutton.Whenthesystemlockkeyisinthelocked
position,theejectbuttonofthedockingstationislocked;youcannotattachorremoveyourcomputer.
Chapter3.Enhancingyourcomputer47
Rearview
1AlwaysOnUSBconnector:UsedtoconnectUSB-compatibledevicesorchargesomemobiledigital
devicesandsmartphoneswhenyourcomputerisinsleeporhibernationmode.
2USB2.0connectors:UsedtoconnectdevicesthatarecompatiblewithUSB2.0.
3USB3.0connectors:UsedtoconnectdevicesthatarecompatiblewithUSB3.0.
4Ethernetconnector:UsedtoconnectthedockingstationtoanEthernetLAN.
Note:IfyouneedtouseanEthernetconnectororanexternalmonitorconnectorwhenyourcomputeris
attachedtoadockingstation,usetheEthernetconnectorortheexternalmonitorconnectoronthedocking
station,insteadoftheoneonthecomputer.
5acpowerconnector:Usedtoconnecttheacpoweradapter.
6DisplayPortconnectors:Usedtoattachahigh-performancemonitor,adirect-drivemonitor,orother
devicesthatuseaDisplayPortconnector.
7HDMIconnector:Usedtoconnectahigh-definitiontelevision.
8DVIconnector:UsedtoconnectadisplaythatsupportsDigitalVisualInterface(DVI)connection.
ToconnectaDVIdisplay,dothefollowing:
1.Ensurethatthecomputerisconnectedtothedockingstationandworksproperly.
2.Turnoffthecomputer.
3.ConnecttheDVIdisplaytotheDVIconnectoronthedockingstation,andthenconnectthedisplay
toanelectricaloutlet.
4.TurnontheDVIdisplay.
5.Turnonthecomputer.
Note:TurnontheDVIdisplaybeforeyouturnonthecomputer.Otherwisethesystemcannotrecognize
thatthedisplayisconnected.
48UserGuideThinkPadT560andP50s
9VGAconnector:UsedtoconnectthecomputertoaVGA-compatiblevideodevice,suchasaVGA
monitor.
10Audioconnector:Usedtoconnectheadphonesoraheadsetthathasa3.5-mm(0.14-inch)4-poleplug
totheaudioconnectortolistentothesoundfromthecomputer.
11Security-lockslot:Toprotectyourdockingstationfromtheft,youcanuseasecuritycablelock,such
asaKensington-stylecablelock,thatfitsthissecurity-lockslottolockyourdockingstationtoadesk,
table,orothernon-permanentfixture.
AttachingaThinkPaddockingstation
ToattachyourcomputertoasupportedThinkPaddockingstation,dothefollowing:
Note:TheThinkPadBasicDockdoesnothavethesystemlock.
1.Disconnectallcablesanddevicesfromthecomputer.
2.Ensurethatthesystemlockkeyisturnedtotheunlockedposition(horizontal).
3.Alignthetop-leftcornerofthecomputerwiththepositionmarkofthedockingstation.Attachyour
computertothedockingstationverticallyuntilyouhearaclick1.Thenturnthesystemlockkeyto
thelockedposition2.
Chapter3.Enhancingyourcomputer49
4.Checkthedockingstatusindicator.Ifthedockingstatusindicatorisnotturnedon,itindicatesthatyour
computerisnotcorrectlyattachedtothedockingstation.Checktheacpoweradapterofthedocking
station,ordisconnectandreattachtheacpoweradapter.
Note:Ifyouattachyourcomputertoadockingstation,butnotconnecttheacpoweradapterofthedocking
stationtotheacpowerconnector,yourcomputerwillenterbatterymode.
DetachingaThinkPaddockingstation
TodetachyourcomputerfromaThinkPaddockingstation,dothefollowing:
Note:TheThinkPadBasicDockdoesnothavethesystemlock.
1.Disconnectallcablesanddevicesfromthecomputer.
2.Ensurethatthesystemlockkeyisturnedtotheunlockedposition(horizontal).
3.Presstheejectbuttonuntilthecomputermovesup.Then,graspbothsidesofthecomputertoremoveit.
Guidelinesonconnectingmultipleexternaldisplaystoadockingstation
YoucanconnectmultipleexternaldisplaystoasupportedThinkPaddockingstation.Toensurethatthe
multipledisplaysworkcorrectly,observethefollowingguidelinesandconnectthedisplaystoappropriate
connectors.
•Donotusetheconnectorsasshowninthefollowingillustrationsatthesametimeforconnectingmultiple
displays.Otherwise,oneofthedisplaysasshownwillnotwork.
50UserGuideThinkPadT560andP50s
–ThinkPadProDock
–ThinkPadUltraDock
•FortheThinkPadUltraDock,amaximumofthreedisplays(includingyourcomputerdisplay)canworkat
thesametime.Asaresult,ifyouconnectthreeexternaldisplaystotheThinkPadUltraDock,thedisplay
connectedtotheVGAconnectorwillnotworkwhenyourcomputerdisplayison.
–Whenthecomputerdisplayisoff:
–Whenthecomputerdisplayison:
Chapter3.Enhancingyourcomputer51
Securityfeatures
Thesystemlockkeyhastwopositionsasshowninthedrawing.
Thesecurityfeatureisdifferentwhenthekeyisindifferentpositions:
•Whenthekeyisinposition1,theejectbuttonofthedockingstationislocked,andyoucannotremove
yourcomputer.Thekey-lockindicatorisonwhentheejectbuttonislocked.Thesecuritycableislocked.
•Whenthekeyisinposition2,theejectbuttonofthedockingstationisunlocked,andyoucanremoveyour
computer.Thekey-lockindicatorisoffwhentheejectbuttonisunlocked.Thesecuritycableislocked.
52UserGuideThinkPadT560andP50s
Chapter4.Youandyourcomputer
Thischapterprovidesinformationaboutaccessibility,comfort,andtravelingwithyourcomputer.
Accessibilityandcomfort
Goodergonomicpracticeisimportanttogetthemostfromyourpersonalcomputerandtoavoiddiscomfort.
Arrangeyourworkplaceandtheequipmentyouusetosuityourindividualneedsandthekindofwork
thatyouperform.Inaddition,usehealthyworkhabitstomaximizeyourperformanceandcomfortwhile
usingyourcomputer.
Thefollowingtopicsprovideinformationaboutarrangingyourworkarea,settingupyourcomputer
equipment,andestablishinghealthyworkhabits.
Lenovoiscommittedtoprovidingthelatestinformationandtechnologytoourcustomerswithdisabilities.
Refertotheaccessibilityinformationthatoutlinesoureffortsinthisarea.See“Accessibilityinformation”
onpage54.
Ergonomicinformation
Workinginthevirtualofficemightmeanadaptingtofrequentchangesinyourenvironment.Forexample,
adaptingtothesurroundinglightsources,properseating,andtheplacementofyourcomputerhardware,
canhelpyouimproveyourperformanceandachievegreatercomfort.
Thisexampleshowssomeoneinaconventionalsetting.Evenwhennotinsuchasetting,youcanfollow
manyofthesetips.Developgoodhabits,andtheywillserveyouwell.
Generalposture:Makeminormodificationsinyourworkingposturetodetertheonsetofdiscomfort
causedbylongperiodsofworkinginthesameposition.Frequentshortbreaksfromyourworkalsohelp
topreventminordiscomfortassociatedwithyourworkingposture.
Display:Positionthedisplaytomaintainacomfortableviewingdistanceof510-760mm(20-30inches).
Avoidglareorreflectionsonthedisplayfromoverheadlightingoroutsidesourcesoflight.Keepthedisplay
screencleanandsetthebrightnesstolevelsthatenableyoutoseethescreenclearly.Pressthebrightness
controlkeystoadjustdisplaybrightness.
Headposition:Keepyourheadandneckinacomfortableandneutral(vertical,orupright)position.
Chair:Useachairthatgivesyougoodbacksupportandseatheightadjustment.Usechairadjustmentsto
bestsuityourdesiredposture.
©CopyrightLenovo201653
Armandhandposition:Ifavailable,usechairarmrestsoranareaonyourworkingsurfacetoprovide
weightsupportforyourarms.Keepyourforearms,wrists,andhandsinarelaxedandneutral(horizontal)
position.Typewithasofttouchwithoutpoundingthekeys.
Legposition:Keepyourthighsparalleltothefloorandyourfeetflatonthefloororonafootrest.
Whatifyouaretraveling?
Itmightnotbepossibletoobservethebestergonomicpracticeswhenyouareusingyourcomputer
whileonthemoveorinacasualsetting.Regardlessofthesetting,trytoobserveasmanyofthetipsas
possible.Sittingproperlyandusingadequatelighting,forexample,willhelpyoumaintaindesirablelevels
ofcomfortandperformance.
Questionsaboutvision?
ThevisualdisplayscreensofThinkPadnotebookcomputersaredesignedtomeetthehigheststandards
andtoprovideyouwithclear,crispimagesandlarge,brightdisplaysthatareeasytosee,yeteasyonthe
eyes.Ofcourse,anyconcentratedandsustainedvisualactivitycanbetiring.Ifyouhavequestionsoneye
fatigueorvisualdiscomfort,consultavision-carespecialistforadvice.
Comfort
Observethefollowingguidelinestoachievegreatercomfortandimproveperformance.
Activesittingandrestbreaks:Thelongeryousitandworkwithyourcomputer,themoreimportantitisto
observeyourworkingposture.Follow“Ergonomicinformation”onpage53andpractice“activesitting”to
avoiddiscomfortassociatedwithyourworkingpostures.Makingminorvoluntaryposturalchangesand
takingshortfrequentworkbreaksarethekeyingredientsforhealthycomputing.Yourcomputerislightand
mobile;youcaneasilyrepositionyourworkingsurfacetoaccommodatemanyposturemodifications.
Workareasetupoptions:Familiarizeyourselfwithallofyourofficefurnituresothatyouknowhowtoadjust
yourworksurface,seat,andotherworktoolstoaccommodateyourpreferencesforcomfort.Ifyourwork
areaisnotinanofficesetting,besuretotakespecialnoteofemployingactivesittingandtakingwork
breaks.ManyThinkPadproductsolutionsareavailabletohelpyoumodifyandexpandyourcomputerto
bestsuityourneeds.Youcanfindsomeoftheseoptionsathttp://www.lenovo.com/essentials.Exploreyour
optionsfordockingsolutionsandexternalproductsthatprovidetheadjustabilityandfeaturesthatyouwant.
Accessibilityinformation
Lenovoiscommittedtoprovidinguserswhohavehearing,vision,andmobilitylimitationswithgreater
accesstoinformationandtechnology.Thissectionprovidesinformationaboutthewaystheseuserscanget
themostoutoftheircomputerexperience.Youalsocangetthemostup-to-dateaccessibilityinformation
fromthefollowingWebsite:
http://www.lenovo.com/accessibility
Keyboardshortcuts
Thefollowingtablecontainskeyboardshortcutsthatcanhelpmakeyourcomputereasiertouse.
Note:Dependingonyourkeyboard,someofthefollowingkeyboardshortcutsmightnotbeavailable.
KeyboardshortcutFunction
Windowslogokey+UOpenEaseofAccessCenter
RightShiftforeightsecondsTurnonorturnoffFilterKeys
ShiftfivetimesTurnonorturnoffStickyKeys
54UserGuideThinkPadT560andP50s
KeyboardshortcutFunction
NumLockforfivesecondsTurnonorturnoffToggleKeys
LeftAlt+LeftShift+NumLockTurnonorturnoffMouseKeys
LeftAlt+LeftShift+PrtScn(orPrtSc)TurnonorturnoffHighContrast
Formoreinformation,gotohttp://windows.microsoft.com/,andthenperformasearchusinganyofthe
followingkeywords:keyboardshortcuts,keycombinations,shortcutkeys.
EaseofAccessCenter
EaseofAccessCenterontheWindowsoperatingsystemenablesuserstoconfiguretheircomputersto
suittheirphysicalandcognitiveneeds.
TouseEaseofAccessCenter,dothefollowing:
1.GotoControlPanelandensurethatyouviewControlPanelbyCategory.
2.ClickEaseofAccess➙EaseofAccessCenter.
3.Choosetheappropriatetoolbyfollowingtheinstructionsonthescreen.
EaseofAccessCentermainlyincludesthefollowingtools:
•Magnifier
Magnifierisausefulutilitythatenlargestheentirescreenorpartofthescreensothatyoucansee
theitemsbetter.
•Narrator
Narratorisascreenreaderthatreadswhatisdisplayedonthescreenaloudanddescribeseventssuchas
errormessages.
•On-ScreenKeyboard
Ifyouprefertotypeorenterdataintoyourcomputerusingamouse,joystick,orotherpointingdevice
insteadofaphysicalkeyboard,youcanuseOn-ScreenKeyboard.On-ScreenKeyboarddisplaysavisual
keyboardwithallthestandardkeys.Youcanselectkeysusingthemouseoranotherpointingdevice,or
youcantaptoselectthekeysifyourcomputersupportsmulti-touchscreen.
•HighContrast
HighContrastisafeaturethatheightensthecolorcontrastofsometextandimagesonyourscreen.Asa
result,thoseitemsaremoredistinctandeasiertoidentify.
•Personalizedkeyboard
Adjustkeyboardsettingstomakeyourkeyboardeasiertouse.Forexample,youcanuseyourkeyboard
tocontrolthepointerandmakethekeyboardeasiertotypecertainkeycombinations.
•Personalizedmouse
Adjustmousesettingstomakeyourmouseeasiertouse.Forexample,youcanchangethepointer
appearanceandmakeyourmouseeasiertomanagewindows.
SpeechRecognition
SpeechRecognitionenablesyoutocontrolyourcomputerbyvoice.
Usingonlyyourvoice,youcanstartprograms,openmenus,clickobjectsonthescreen,dictatetextinto
documents,andwriteandsende-mails.Everythingyoudowiththekeyboardandmousecanbedonewith
onlyyourvoice.
TouseSpeechRecognition,dothefollowing:
Chapter4.Youandyourcomputer55
1.GotoControlPanel,andensurethatyouviewControlPanelbyCategory.
2.ClickEaseofAccess➙SpeechRecognition.
3.Followtheinstructionsonthescreen.
Screen-readertechnologies
Screen-readertechnologiesareprimarilyfocusedonsoftwareprograminterfaces,helpinformationsystems,
andvariousonlinedocuments.Foradditionalinformationaboutscreenreaders,seethefollowing:
•UsingPDFswithscreenreaders:
http://www.adobe.com/accessibility.html?promoid=DJGVE
•UsingtheJAWSscreenreader:
http://www.freedomscientific.com/jaws-hq.asp
•UsingtheNVDAscreenreader:
http://www.nvaccess.org/
Screenresolution
Youcanmakethetextandimagesonyourscreeneasiertoreadbyadjustingthescreenresolutionofyour
computer.
Toadjustthescreenresolution,dothefollowing:
1.Right-clickanemptyareaofthedesktopandselectScreenresolution.
2.Followtheinstructionsonthescreen.
Note:Settingaresolutiontoolowmightpreventsomeitemsfromfittingonthescreen.
Customizableitemsize
Youcanmaketheitemsonyourscreeneasiertoreadbychangingtheitemsize.
•Tochangetheitemsizetemporarily,usetheMagnifiertoolinEaseofAccessCenter.See“Easeof
AccessCenter”onpage55.
•Tochangetheitemsizepermanently,dothefollowing:
–Changethesizeofalltheitemsonyourscreen.
1.GotoControlPanelandensurethatyouviewControlPanelbyCategory.
2.ClickAppearanceandPersonalization➙Display.
3.Changetheitemsizebyfollowingtheinstructionsonthescreen.
4.ClickApply.Thischangewilltakeeffectthenexttimeyoulogintotheoperatingsystem.
–ChangethesizeoftheitemsonaWebpage.
PressandholdCtrl,andthenpresstheplus-signkey(+)toenlargeortheminus-signkey(-)to
reducethetextsize.
–Changethesizeoftheitemsonthedesktoporawindow.
Note:Thisfunctionmightnotworkonsomewindows.
Ifyourmousehasawheel,pressandholdCtrl,andthenscrollthewheeltochangetheitemsize.
Industry-standardconnectors
Yourcomputerprovidesindustry-standardconnectorsthatenableyoutoconnectassistivedevices.
Formoreinformationaboutthelocationandfunctionoftheconnectors,see“Locatingcomputercontrols,
connectors,andindicators”onpage1.
56UserGuideThinkPadT560andP50s
Documentationinaccessibleformats
Lenovoprovideselectronicdocumentationinaccessibleformats,suchasproperlytaggedPDFfilesor
HyperTextMarkupLanguage(HTML)files.Lenovoelectronicdocumentationisdevelopedtoensure
thatvisuallyimpaireduserscanreadthedocumentationthroughascreenreader.Eachimageinthe
documentationalsoincludesadequatealternativetextsothatvisuallyimpaireduserscanunderstandthe
imagewhentheyuseascreenreader.
Travelingwithyourcomputer
Thistopicprovidesinformationtohelpyouworkwithyourcomputerwhenyouaretraveling.
Traveltips
Usethefollowingtraveltipstotravelmoreconfidentlyandefficientlywithyourcomputer.
•Althoughitissafetoallowyourcomputertogothroughthex-raymachinesatairportsecuritystations,it
isimportanttokeepyoureyesonthecomputeratalltimestopreventtheft.
•Considerbringinganelectricaladapterforuseinanairplaneorautomobile.
•Ifyoucarryanacpoweradapter,detachtheaccordfromittoavoiddamagingthecord.
Traveltipsonairplanes
Ifyoucarryyourcomputerintoanairplane,takenoteofthefollowingtips:
•Ifyouintendtouseyourcomputerorwirelessservices(suchasInternetandBluetooth),checkwiththe
airlineforrestrictionsandavailabilityofservicesbeforeboardingtheairplane.Iftherearerestrictions
ontheuseofcomputerswithwirelessfeaturesontheairplane,youmustabidebythoserestrictions.If
necessary,enabletheAirplanemodebeforeboarding.IntheAirplanemode,allwirelessfeaturesare
disabled.ToenabletheAirplanemode,dothefollowing:
ForWindows10:OpentheStartmenuandclickSettings.IfSettingsisnotdisplayed,clickAllappsto
displayallprograms.ThenclickSettings➙Network&Internet➙Airplanemode.Slidethecontrolfor
Airplanemodetoenableit.
•Becarefulabouttheseatinfrontofyouonairplanes.Angleyourcomputerdisplaysothatitdoesnotget
caughtwhenthepersoninfrontofyouleansback.
•Whentakingoff,remembertoturnoffyourcomputerorputitintohibernationmode.
Travelaccessories
Thefollowingisachecklistofitemstoconsiderpackingwhenyouaregoingtotravel:
•ThinkPadacpoweradapter
•MiniDisplayPorttoHDMIadapter
•Externalmouse,ifyouareaccustomedtousingone
•Ethernetcable
•Extrabattery,charged
•Aqualitycarryingcasethatprovidesadequatecushionandprotection
•Externalstoragedevice
Ifyouaretravelingtoanothercountry,youmightwanttoconsideranacpoweradapterforthecountryto
whichyouaretraveling.
Topurchasetravelaccessories,gotohttp://www.lenovo.com/accessories.
Chapter4.Youandyourcomputer57
58UserGuideThinkPadT560andP50s
Chapter5.Security
Thischapterprovidesinformationabouthowtoprotectyourcomputerfromtheftandunauthorizeduse.
•“Usingpasswords”onpage59
•“Harddisksecurity”onpage63
•“Settingthesecuritychip”onpage64
•“Usingthefingerprintreader”onpage65
•“Noticeondeletingdatafromyourstoragedrive”onpage68
•“Usingfirewalls”onpage69
•“Protectingdataagainstviruses”onpage69
Usingpasswords
Youcanhelppreventyourcomputerfromunauthorizedusebyusingpasswords.Onceyousetapassword,
apromptisdisplayedonthescreeneachtimeyouturnonthecomputer.Enteryourpasswordattheprompt.
Youcannotusethecomputerunlessyoutypethecorrectpassword.
Ifyouhavesetapower-onpassword,asupervisorpassword,oraharddiskpassword,itunlocks
automaticallywhenthecomputerresumesfromsleepmode.
Note:IfaWindowspasswordhasbeenset,youwillbepromptedtoenterit.
Typingpasswords
Whenthisiconisdisplayed,typeapower-onpasswordorasupervisorpassword.
Whenthisiconisdisplayed,typeauserharddiskpassword.Totypeamasterharddiskpassword,
pressF1.Whentheiconchangesto,typethemasterharddiskpassword
Note:Toreturntotheicon,pressF1again.
Power-onpassword
Youcansetapower-onpasswordtohelpprotectyourcomputeragainstunauthorizedaccess.
Ifyousetapower-onpassword,thepasswordpromptisdisplayedonthescreenwheneveryouturnonthe
computer.Youmustenterthecorrectpasswordtostartusingthecomputer.
Setting,changing,orremovingapower-onpassword
Beforeyoustart,printtheseinstructions.
Toset,change,orremoveapower-onpassword,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙Password➙Power-onPasswordbyusingthedirectionalkeys.
3.Dependingonyourneed,dooneofthefollowing:
©CopyrightLenovo201659
•Tosetapassword,dothefollowing:
a.IntheEnterNewPasswordfield,typeadesiredpasswordandpressEnter.
b.IntheConfirmNewPasswordfield,retypethepasswordandpressEnter.
•Tochangeapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentpower-onpasswordandpressEnter.
b.IntheEnterNewPasswordfield,typethenewpower-onpasswordandpressEnter;thenretype
thepasswordintheConfirmNewPasswordfieldandPressEnter.
•Toremoveapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentpower-onpasswordandpressEnter.
b.LeavetheEnterNewPasswordandConfirmNewPasswordfieldsblank.PressEntertwice.
4.ASetupNoticewindowisdisplayed.PressEntertocontinue.
5.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Note:Youmightwanttorecordyourpasswordandstoreitinasafeplace.Otherwise,ifyouforgetthe
password,youhavetotakeyourcomputertoaLenovoreselleroramarketingrepresentativetohave
thepasswordcanceled.
Supervisorpassword
ThesupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetupprogram.Ifyouhave
setasupervisorpassword,noonecanchangetheconfigurationofthecomputerwithoutthepassword.It
providesthefollowingsecurityfeatures:
•Ifonlyasupervisorpasswordisset,apasswordpromptisdisplayedwhenyoutrytostarttheThinkPad
Setupprogram.UnauthorizeduserscannotaccesstheThinkPadSetupprogramwithoutthepassword.
•Thesystemadministratorcanusethesupervisorpasswordtoaccessacomputereveniftheuserofthat
computerhassetapower-onpassword.Thesupervisorpasswordoverridesthepower-onpassword.
•Ifbothasupervisorpasswordandapower-onpasswordareset,youcandothefollowingonlyifyou
havethesupervisorpassword:
–Changingordeletingthepower-onpassword
–Changingordeletingthesupervisorpassword
–Changingdateandtime
–Specifyingtheminimumlengthforpower-onpasswordandharddiskpassword
–Changingthesettingforthesecuritychip
–ChangingthesettingfortheVirtualization
–ChangingthesettingfortheI/Oportaccess
–ChangingthesettingfortheAnti-Theft
–ChangingthesettingfortheSecureBoot
–Erasingthefingerprintdata
–Enablingordisablingthefollowingfeatures:
–LockUEFIBIOSSettings
–Passwordatunattendedboot
–BootDeviceListF12Option
–BootOrderLock
–FlashBIOSUpdatingbyEnd-Users
60UserGuideThinkPadT560andP50s
–SecureRollBackPrevention
–ExecutionPrevention
–Securitymode
–Fingerprintreaderpriority
Notes:
•ThesystemadministratorcansetthesamesupervisorpasswordonmanyThinkPadnotebookcomputers
tomakeadministrationeasier.
•WhenLockUEFIBIOSSettingsoptionisenabled,allBIOSsettingscannotbechanged.Tochange
thesettings,asupervisorpasswordisrequired.
Setting,changing,orremovingasupervisorpassword
Beforeyoustart,printtheseinstructions.
Onlyasystemadministratorcanset,change,orremoveasupervisorpassword.Toset,change,orremovea
supervisorpassword,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙Password➙SupervisorPasswordbyusingthedirectionalkeys.
3.Dependingonyourneeds,dooneofthefollowing:
•Tosetapassword,dothefollowing:
a.IntheEnterNewPasswordfield,typeadesiredpasswordandpressEnter.
b.IntheConfirmNewPasswordfield,retypethepasswordandpressEnter.
•Tochangeapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentsupervisorpasswordandpressEnter.
b.IntheEnterNewPasswordfield,typethenewsupervisorpasswordandpressEnter;thenretype
thepasswordintheConfirmNewPasswordfieldandpressEnter.
•Toremoveapassword,dothefollowing:
a.IntheEnterCurrentPasswordfield,typethecurrentsupervisorpasswordandpressEnter.
b.LeavetheEnterNewPasswordandConfirmNewPasswordfieldsblank.PressEntertwice.
4.ASetupNoticewindowisdisplayed.PressEntertocontinue.
5.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Note:Youmightwanttorecordyourpasswordandstoreitinasafeplace.Thenexttimeyouopenthe
ThinkPadSetupprogram,youwillbepromptedtotypeyoursupervisorpasswordtoproceed.Ifyouforget
yoursupervisorpassword,Lenovocannotresetyourpassword.YoumusttakeyourcomputertoaLenovo
reselleroraLenovomarketingrepresentativetohavethesystemboardreplaced.Proofofpurchaseis
required,andafeewillbechargedforpartsandservice.
Harddiskpasswords
Thefollowingtwotypesofharddiskpasswordscanhelpprotecttheinformationstoredonthestoragedrive:
•Userharddiskpassword
Ifauserharddiskpasswordhasbeenset,butnomasterharddiskpasswordhasbeen,theusermust
entertheuserharddiskpasswordtoaccessfilesandapplicationsonthestoragedrive.
•Masterharddiskpassword
Chapter5.Security61
Themasterharddiskpasswordalsorequiresauserharddiskpassword.Themasterharddiskpassword
isusuallysetandusedbyasystemadministrator.Itenablestheadministratortoaccessanystorage
driveinasystemlikeamasterkey.Theadministratorsetsthemasterpassword;thenassignauser
passwordforeachcomputerinthenetwork.Theusercanthenchangetheuserpasswordasdesired,but
theadministratorstillcangetaccessbyusingthemasterpassword.
Whenamasterharddiskpasswordisset,onlytheadministratorcanremovetheuserharddiskpassword.
Settingaharddiskpassword
Beforeyoustart,printtheseinstructions.
Tosetaharddiskpassword,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
2.SelectSecurity➙Password➙HardDisk1Passwordbyusingthedirectionalkeys.
3.Apasswordwindowisdisplayed.YouarepromptedtoselectUserorUser+Master.SelectUserif
youwanttosetonlyoneharddiskpassword.SelectUser+Masterifyouwanttosetauserharddisk
passwordandamasterharddiskpassword,forexampleifyouareanadministratororasupervisor.
•IfyouselectUser,dothefollowing:
a.Whenawindowfortypingthenewpasswordopens,typeyournewpasswordintheEnterNew
PasswordfieldandpressEnter.
b.IntheConfirmNewPasswordfield,retypethepasswordyoujustenteredandpressEnter.
•IfyouselectUser+Master,dothefollowing:
a.First,setauserharddiskpassword.Whenamessagewindowpromptsyoutosettheuserhard
diskpassword,pressEntertocontinue.TypeyournewuserharddiskpasswordintheEnter
NewPasswordfieldandpressEnter.RetypethepasswordintheConfirmNewPassword
fieldandpressEnter.
b.Then,setamasterharddiskpassword.Whenamessagewindowpromptsyoutosetthemaster
harddiskpassword.PressEntertocontinue.Typeyournewmasterharddiskpasswordinthe
EnterNewPasswordfieldandpressEnter.RetypethepasswordintheConfirmNewPassword
fieldandpressEnter.
4.ASetupNoticewindowisdisplayed.PressEntertocontinue.
5.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Thenexttimeyouturnonyourcomputer,typetheuserormasterharddiskpasswordtostartyourcomputer
andaccesstheoperatingsystem.
Changingorremovingaharddiskpassword
Tochangeorremovetheharddiskpassword,dothefollowing:
•IfyouareinUser+Masterharddiskmode,youcanselecteitherUserHDPorMasterHDPtochange
thepassword,dependingonyourneeds.
–IfyouselectUserHDPmode,followthefollowingstepstochangetheuserharddiskpassword:
1.TypethecurrentuserharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.
2.TypethenewpasswordintheEnterNewPasswordfieldandpressEnter;thenretypethe
passwordintheConfirmNewPasswordfieldandpressEnter.
3.ASetupNoticewindowisdisplayed.PressEnteragaintocontinue.Theuserharddiskpassword
ischanged.
Note:TheharddiskpasswordcannotberemovedinUserHDPmode.
62UserGuideThinkPadT560andP50s
–IfyouselectMasterHDPmode,followthefollowingstepstochangethemasterharddiskpassword:
1.TypethecurrentmasterharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.
2.TypethenewmasterharddiskpasswordintheEnterNewPasswordfieldandpressEnter;then
retypethenewpasswordyoujustenteredintheConfirmNewPasswordfieldandpressEnter.
3.ASetupNoticewindowisdisplayed.PressEntertocontinue.Themasterharddiskpasswordis
changed.
Note:IfyouleavetheEnterNewPasswordandConfirmNewPasswordfieldsblankandpressEnter
twice,boththeuserandmasterharddiskpasswordsareremoved.
•IfyouareinUserharddiskmode,followthefollowingstepstochangetheuserharddiskpassword:
1.Followsteps1through7in“Settingaharddiskpassword”onpage62,typingyourpasswordtoget
accesstotheThinkPadSetupprogram.
2.TypethecurrentuserharddiskpasswordintheEnterCurrentPasswordfieldandpressEnter.
3.TypethenewpasswordintheEnterNewPasswordfieldandpressEnter;thenretypethenew
passwordintheConfirmNewPasswordfieldandpressEnter.
4.ASetupNoticewindowisdisplayed.PressEnteragaintocontinue.Theuserharddiskpasswordis
changed.
Note:IfyouleavetheEnterNewPasswordandConfirmNewPasswordfieldsblankandpressEnter
twice,theuserharddiskpasswordisremoved.
Tipsonusingtheharddiskpasswords
•YoucansettheminimumlengthofaharddiskpasswordthroughtheSecuritymenu.
•Ifyousetaharddiskpasswordofoversevencharacters,thestoragedrivecanbeusedonlywitha
computerthatcanrecognizeaharddiskpasswordofoversevencharacters.Ifyoutheninstallthe
storagedriveinacomputerthatcannotrecognizeaharddiskpasswordthatcontainsmorethanseven
characters,youcannotaccessthedrive.
•Recordyourpasswordandstoreitinasafeplace.Ifyouforgettheuserharddiskpassword,orbothuser
andmasterharddiskpasswords,Lenovocannotresetyourpasswordsorrecoverdatafromthestorage
drive.YoumusttakeyourcomputertoaLenovoreselleroramarketingrepresentativetohavethestorage
drivereplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.
Notes:TheeDrivestoragedrivesorTrustedComputingGroup(TCG)Opal-compliantstoragedrivesprovide
self-encryptioncapabilitiestosecureyourdata.
•IfaTCGOpal-compliantstoragedriveandaTCGOpalmanagementsoftwareprogramareinstalled,and
theTCGOpalmanagementsoftwareprogramisactivated,theharddiskpasswordisnotavailable.
•IfaneDrivestoragedriveisinstalledinyourcomputer,andyourcomputerispreinstalledwiththe
Windows10operatingsystem,theharddiskpasswordisnotavailable.
Harddisksecurity
Toprotectpasswordsfromunauthorizedsecurityattacks,refertothefollowingtipstomaximizesecurity:
•Setapower-onpasswordaswellasaharddiskpasswordforyourinternalstoragedrive.Refertothe
proceduresin“Power-onpassword”onpage59and“Harddiskpasswords”onpage61.Forsecurity,
alongerpasswordisrecommended.
•UsethesecuritychiptoprovidereliablesecurityfortheUEFIBIOS.Referto“Settingthesecuritychip”
onpage64.
Note:Dependingonthemodel,yourcomputermightsupporttheTPMmanagementfeature.
Chapter5.Security63
•IfaDiskEncryptionstoragedriveisinstalledinyourcomputer,besuretoprotectthecontentsofyour
computermemoryfromunauthorizedaccessbyuseofdriveencryptionsoftware,suchasMicrosoft
WindowsBitLocker®DriveEncryption.See“UsingWindowsBitLockerDriveEncryption”onpage64.
•Beforeyoudisposeof,sell,orhandoveryourcomputer,deletethedatastoredonit.Formoreinformation,
referto“Noticeondeletingdatafromyourstoragedrive”onpage68.
ThestoragedrivebuiltintoyourcomputercanbeprotectedbyUEFIBIOS.
UsingWindowsBitLockerDriveEncryption
Tohelpprotectyourcomputeragainstunauthorizedaccess,usethedriveencryptionsoftware,suchas
WindowsBitLockerDriveEncryption.
WindowsBitLockerDriveEncryptionisanintegralsecurityfeatureofsomeeditionsoftheWindows
operatingsystem.Itcanhelpyouprotecttheoperatingsystemanddatastoredonyourcomputer,even
ifyourcomputerislostorstolen.BitLockerworksbyencryptingalluserandsystemfiles,includingthe
swapandhibernationfiles.
BitLockerusesaTrustedPlatformModuletoprovideenhancedprotectionforyourdataandtoensureearly
bootcomponentintegrity.AcompatibleTPMisdefinedasaV1.2TPM.
TochecktheBitLockerstatus,gotoControlPanel,andclickSystemandSecurity➙BitLockerDrive
Encryption.
FormoreinformationaboutWindowsBitLockerDriveEncryption,seethehelpinformationsystemofthe
Windowsoperatingsystem,orsearchfor“MicrosoftWindowsBitLockerDriveEncryptionStep-by-Step
Guide”ontheMicrosoftWebsite.
DiskEncryptionharddiskdrive,Encryptionsolid-statedrive,andEncryptionhybriddrive
SomemodelscontaintheDiskEncryptionharddiskdrive,Encryptionsolid-statedrive,orEncryptionhybrid
drive.Thisfeaturehelpstoprotectyourcomputeragainstsecurityattacksonmedia,NANDflash,ordevice
controllersbyuseofahardwareencryptionchip.Fortheefficientuseoftheencryptionfeature,seta
harddiskpasswordfortheinternalstoragedevice.
Settingthesecuritychip
Strictsecurityrequirementsareimposedonnetworkclientcomputersthattransferconfidentialinformation
electronically.Dependingontheoptionsyouordered,yourcomputermighthaveanembeddedsecurity
chip,acryptographicmicroprocessor.Withthesecuritychip,youcandothefollowing:
•Protectyourdataandsystem
•Strengthenaccesscontrols
•Securecommunications
Beforeyoustart,printtheseinstructions.
TosetanitemontheSecurityChipsubmenu,dothefollowing:
1.Turnoffyourcomputer.Waitforaboutfiveseconds,andthenturnonyourcomputeragain.
2.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
3.SelectSecurity➙SecurityChipbyusingthedirectionalkeys.
4.PressEnter.TheSecurityChipsubmenuopens.
5.Movetoanitemyouwanttosetbyusingthedirectionalkeys.Whentheitemishighlighted,pressEnter.
64UserGuideThinkPadT560andP50s
6.Setotheritemsthatyouwanttoset.
7.PressF10.ASetupConfirmationwindowisdisplayed.SelectYestosavetheconfigurationchanges
andexit.
Notes:
•EnsurethatthesupervisorpasswordhasbeensetinThinkPadSetup.Otherwiseanyonecanchangethe
settingsforthesecuritychip.
•Ifthesecuritychipisinactiveordisabled,theClearSecurityChipoptionwillnotbedisplayed.
•Whenyouclearthesecuritychip,turnoffyourcomputerandthenturnitonagainafteryousetthe
securitychiptoActive.Otherwise,theClearSecurityChipoptionisnotdisplayed.
Usingthefingerprintreader
Dependingonthemodel,yourcomputermighthaveafingerprintreader.Fingerprintauthenticationcan
replaceyourpasswords,suchastheWindowspassword,power-onpassword,andharddiskpassword.In
thisway,youcanlogintoyourcomputersimplyandsecurely.
Toenablefingerprintauthentication,enrollyourfingerprintsfirst.Duringtheenrollment,thefingerprintsare
associatedwiththeWindowspasswordautomatically.Toassociateyourfingerprintswithyourpower-on
passwordandharddiskpassword,manuallycreateaconnection.
Enrollingyourfingerprints
Toenrollyourfingerprints,dothefollowing:
•ForWindows7
1.StarttheFingerprintManagerProprogram.ForinstructionsonhowtostarttheFingerprintManager
Proprogram,see“Lenovoprograms”onpage13.
2.EntertheWindowspasswordasrequired.
3.Clicktheiconforthefingerthatyouwanttoenroll,andconstantlyswipeyourcorrespondingfinger
acrossthefingerprintreaderuntiltheenrollmentcompletes.
4.ClickFinish.Yourfingerprintisenrolledsuccessfully.
Formoreinformationabouthowtousethefingerprintreader,refertothehelpsystemoftheFingerprint
ManagerProprogram.
•ForWindows10
1.OpentheStartmenuandclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs.ThenclickSettings➙Accounts➙Sign-inoptions.
2.Followtheinstructionsonthescreentofinishtheenrollment.
Note:Itisrecommendedthatyouenrollmorethanonefingerprintincaseofanyinjuriestoyourfingers.
Swipingyourfingeroverthefingerprintreader
Toswipeyourfingeroverthereader,dothefollowing:
Note:Yourcomputermightlookdifferentfromthefollowingillustrations.
Chapter5.Security65
1.Placethetopjointofyourfingeronthesensor.
2.Applylightpressureandswipeyourfingertowardyouacrossthereaderinonesmoothmotion.Donot
liftyourfingerwhenyouareswipingit.
66UserGuideThinkPadT560andP50s
Indicatorbehaviorofthefingerprintreader
IndicatorbehaviorDescription
GreenThefingerprintreaderisreadyforswiping.
AmberThefingerprintcannotbeauthenticated.
Associatingyourfingerprintswithyourpower-onpasswordandharddiskpassword
Toassociateyourfingerprintswithyourpower-onpasswordandharddiskpassword,dothefollowing:
1.Turnoffandthenturnonthecomputer.
2.Whenprompted,swipeyourfingeroverthefingerprintreader.
3.Enteryourpower-onpassword,harddiskpassword,orbothasrequired.Theconnectioniscreated.
Whenyoustartthecomputeragain,youcanuseyourfingerprintstologintothecomputerwithnoneedto
enteryourWindowspassword,power-onpassword,andharddiskpassword.
Attention:Ifyoualwaysuseyourfingerprinttologintothecomputer,youmightforgetyourpasswords.
Writedownyourpasswords,andkeeptheminasafeplace.Ifyouforgetyourpower-onpassword,youmust
takeyourcomputertoaLenovoauthorizedserviceroramarketingrepresentativetohavethepassword
canceled.Ifyouforgetyourharddiskpassword,Lenovocannotresetyourpasswordorrecoverdatafrom
thestoragedrive.YoumusttakeyourcomputertoaLenovoauthorizedserviceroramarketingrepresentative
tohavethedrivereplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.
Settingthefingerprintreader
YoucansetthefingerprintreaderintheFingerprintManagerProprogram.Youalsocanchangesome
advancedsettingsintheThinkPadSetupprogram.
TochangethesettingsintheFingerprintManagerProprogram,clickSettingsontheprogrammaininterface.
TochangethesettingsintheThinkPadSetupprogram,see“UsingtheThinkPadSetupprogram”onpage73.
YoucansetthefollowingconfigurationsintheThinkPadSetupprogram:
•PredesktopAuthentication:Enablesordisablesfingerprintauthenticationbeforetheoperatingsystem
isloaded.
•ReaderPriority:Definesthepriorityforthefingerprintreadersifanexternalfingerprintreaderisattached.
•SecurityMode:Specifiesthesettingsofthesecuritymode.
Chapter5.Security67
•PasswordAuthentication:Enablesordisablesthepasswordauthentication.
Note:ThisitemisdisplayedonlyifHighsecuritymodeisenabled.
•ResetFingerprintData:Selectthisitemtoeraseallofthefingerprintdatastoredineithertheinternal
orexternalfingerprintreader.
Maintainingthefingerprintreader
Thefollowingactionscoulddamagethefingerprintreaderorcauseitnottoworkproperly:
•Scratchingthesurfaceofthereaderwithahard,pointedobject.
•Scrapingthesurfaceofthereaderwithyourfingernailoranythinghard.
•Usingortouchingthereaderwithadirtyfinger.
Ifyounoticeanyofthefollowingconditions,gentlycleanthesurfaceofthereaderwithadry,soft,lint-free
cloth:
•Thesurfaceofthereaderisdirtyorstained.
•Thesurfaceofthereaderiswet.
•Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Ifyourfingerhasanyofthefollowingconditions,youmightnotbeabletoregisterorauthenticateit:
•Yourfingeriswrinkled.
•Yourfingerisrough,dry,orinjured.
•Yourfingerisdry.
•Yourfingerisstainedwithdirt,mud,oroil.
•Thesurfaceofyourfingerisdifferentfromwhenyouenrolledyourfingerprint.
•Yourfingeriswet.
•Afingerisusedthathasnotbeenenrolled.
Toimprovethesituation,trythefollowing:
•Cleanorwipeyourhandstoremoveanyexcessdirtormoisturefromthefingers.
•Enrollanduseadifferentfingerforauthentication.
Noticeondeletingdatafromyourstoragedrive
Someofthedatastoredonthestoragedrivemightbesensitive.Handingyourcomputerovertosomeone
elsewithoutdeletingtheloadedsoftware,suchasoperatingsystemsandapplicationsoftware,mighteven
violatelicenseagreements.Besuretodeletedatastoredonthestoragedrivebeforeyoudisposeof,sell,
orhandoveryourcomputer.
Youcanusethefollowingmethodstodeletedatafromthestoragedrive:
•MovethedatatotheRecycleBin,andthenemptytheRecycleBin.
•Deletethedata.
•Formatyourstoragedrive,usingthesoftwareforinitializingit.
•UsetherecoveryprogramprovidedbyLenovotobringthestoragedrivebacktothefactorydefault
settings.
Theseoperations,however,onlychangethefilelocationofthedata;theydonotdeletethedataitself.In
otherwords,thedataretrievalprocessingisdisabledunderanoperatingsystemsuchasWindows.The
68UserGuideThinkPadT560andP50s
dataisstillthere,eventhoughitseemstobelost.Thus,itissometimespossibletoreadthedatabyuseof
specialsoftwarefordatarecovery.Thereisariskthatpeopleofbadfaithmightreadandmisusethecritical
dataonstoragedrivesforunexpectedpurposes.
Topreventleakageofdata,itisimportantthatyoudeleteallthedatafromtheharddiskdriveorhybriddrive
whenyoudisposeof,sell,orhandoveryourcomputer.Youcandestroythedataphysicallybysmashingthe
harddiskdriveorhybriddrivewithahammer,ormagneticallybymeansofstrongmagneticpower,thus
makingthedataunreadable.Butitisrecommendedthatyouusethesoftware(payware)orservice(pay
service)developedforthatpurpose.Theprocessmighttakeseveralhours.
Fordisposingofdataonthesolid-statedrive,LenovoprovidestheDriveEraseUtilityforResettingthe
CryptographicKeyandErasingtheSolidStateDrivetool.Fordisposingofdataontheharddiskdriveor
hybriddrive,LenovoprovidestheSecureDataDisposal™tool.Gotohttp://www.lenovo.com/support
todownloadthetool.
IfaDiskEncryptionharddiskdrive,Encryptionsolid-statedrive,orEncryptionhybriddriveissupportedand
installedinyourcomputer,youcanlogicallydisposeofallthedataonthedriveinashorttimebyerasingthe
cryptographickey.Thedataencryptedwiththeoldkeyisnotphysicallyerasedbutremainsonthedrive;
however,itcannotbedecryptedwithouttheoldkey.ThisfeatureisalsoavailablewiththeDriveEraseUtility
forResettingtheCryptographicKeyandErasingtheSolidStateDrivetool.
Usingfirewalls
Ifyoursystemispreinstalledwithafirewallprogram,itprotectsagainstcomputerInternetsecuritythreats,
unauthorizedaccess,intrusions,andInternetattacks.Italsoprotectsyourprivacy.
Formoreinformationabouthowtousethefirewallprogram,refertothehelpinformationsystemthat
comeswiththeprogram.
Protectingdataagainstviruses
Yourcomputerispreinstalledwithanantivirusprogramsoyoucandetectandeliminateviruses.The
antivirusprogramisdesignedtohelpyoudetectandeliminateviruses.
Lenovoprovidesafullversionofantivirussoftwareonyourcomputerwithafree30-daysubscription.After
30days,youmustrenewthelicensetocontinuereceivingtheantivirussoftwareupdates.
Formoreinformationabouthowtouseyourantivirussoftware,refertothehelpinformationsystemof
yourantivirussoftware.
Chapter5.Security69
70UserGuideThinkPadT560andP50s
Chapter6.Advancedconfiguration
Thischapterprovidesthefollowinginformationtohelpyouconfigurethecomputer:
•“Installinganewoperatingsystem”onpage71
•“Installingdevicedrivers”onpage73
•“UsingtheThinkPadSetupprogram”onpage73
Installinganewoperatingsystem
Insomesituations,youmightneedtoinstallanewoperatingsystem.Thistopicprovidesinstructionson
howtoinstallanewoperatingsystem.
InstallingtheWindows7operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourstoragedrive,
includingthedatathatwerestoredinahiddenfolder.
ToinstalltheWindows7operatingsystem,dothefollowing:
1.CopyallthesubdirectoriesandfilesintheC:\SWTOOLSdirectorytoaremovablestoragedevice.
•ThesupplementfilesfortheWindows7operatingsystemareintheC:\SWTOOLS\OSFIXESdirectory.
•ThedevicedriversareintheC:\SWTOOLS\DRIVERSdirectory.
•ThepreinstalledprogramsareintheC:\SWTOOLS\APPSdirectory.
2.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage73.
3.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.
4.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexample,USBHDD.
ThenpressEsc.
5.SelectStartup➙UEFI/LegacyBoot.Thendooneofthefollowing:
•ToinstalltheWindows7(32-bit)operatingsystem,selectLegacyOnlyorBoth.
•ToinstalltheWindows7(64-bit)operatingsysteminLegacymode,selectLegacyOnly.
•ToinstalltheWindows7(64-bit)operatingsysteminUEFImode,selectUEFIOnly.
Note:Forcomputerswithanon-volatilememory(NVM)Expressdrive,youcaninstalltheWindows
7operatingsystemontothedriveonlyinUEFImode.Inthiscase,ensurethatyoualwaysselect
UEFIOnly.
6.PressF10toexittheThinkPadSetupprogram.
7.InserttheWindows7operatingsysteminstallationDVDintotheopticaldrive,andrestartthecomputer.
Notes:
•IfyouarestartingtheinstallationDVDimagefromanexternalUSBdeviceorifyourcomputerhasan
NVMExpressdriveinstalled,doadditionalconfigurationsbeforeyoustart.Formoreinformation,go
tohttp://www.lenovo.com/support/installwin7viausb3.
•IfanNVMExpressdriveisinstalled,additionaldriversalsoarerequired.Formoreinformation,goto
https://support.microsoft.com/en-us/kb/2990941.
8.RestoretheC:\SWTOOLSdirectorythatyoubackedupbeforeinstallingtheWindows7operatingsystem.
©CopyrightLenovo201671
9.Installthedevicedrivers.See“Installingdevicedrivers”onpage73.
10.InstalltheWindows7fixmodules.YoucanfindtheWindows7fixmodulesintheC:\SWTOOLS\OSFIXES\
directory.Formoreinformation,gototheMicrosoftKnowledgeBasehomepageat:
http://support.microsoft.com/
11.Installtheregistrypatches,forexampletheEnablingWakeonLANfromStandbyforENERGYSTAR
patch.Todownloadandinstalltheregistrypatches,gototheLenovoSupportWebsiteat:
http://www.lenovo.com/support
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwisetheoperatingsystemwillnotstartcorrectly.
WhenyouinstalltheWindows7operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:
CountryorregionCodeCountryorregionCode
ChinaSCNetherlandsNL
DenmarkDKNorwayNO
FinlandFISpainSP
FranceFRSwedenSV
GermanyGRTaiwanandHongKongTC
ItalyITUnitedStatesUS
JapanJP
InstallingtheWindows10operatingsystem
Beforeyoustart,printtheseinstructions.
Attention:Theprocessofinstallinganewoperatingsystemdeletesallthedataonyourinternalstorage
drive,includingthedatathatwerestoredinahiddenfolder.
ToinstalltheWindows10operatingsystem,dothefollowing:
1.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage73.
2.SelectStartup➙BoottodisplaytheBootPriorityOrdersubmenu.
3.Selectthedrivethatcontainstheoperatingsysteminstallationprogram,forexampleUSBHDD.Then
pressEsc.
4.SelectRestartandensurethatOSOptimizedDefaultsisenabled.ThenpresstheF9keytoload
defaultsettings.
5.PresstheF10keytoexittheThinkPadSetupprogram.
6.Connectthedrivethatcontainstheoperatingsysteminstallationprogramtothecomputer,andrestart
thecomputer.
7.Installthedevicedriversandnecessaryprograms.See“Installingdevicedrivers”onpage73.
8.Afterinstallingthedevicedrivers,applyWindowsUpdatetogetthelatestmodules,forexamplethe
securitypatches.
9.Dependingonyourpreference,installLenovoprograms.ForinformationaboutLenovoprograms,
see“Lenovoprograms”onpage13.
Note:Afterinstallingtheoperatingsystem,donotchangetheinitialUEFI/LegacyBootsettinginthe
ThinkPadSetupprogram.Otherwise,theoperatingsystemwillnotstartcorrectly.
72UserGuideThinkPadT560andP50s
WhenyouinstalltheWindows10operatingsystem,youmightneedoneofthefollowingcountryorregion
codes:
CountryorregionCodeCountryorregionCode
ChinaSCNetherlandsNL
DenmarkDKNorwayNO
FinlandFISpainSP
FranceFRSwedenSV
GermanyGRTaiwanandHongKongTC
ItalyITUnitedStatesUS
JapanJP
Installingdevicedrivers
Devicedriveristheprogramthatoperatesaparticularhardwaredeviceofthecomputer.Ifadevicedoes
notperformwelloryouinstallanewdevice,youneedtoinstallorupdatethecorrespondingdevicedriver.
Forexample,ifyouusetheWindows7operatingsystem,tousetheUSB3.0connector,youneedto
downloadandinstalltheUSB3.0driver.
Todownloadthelatestdevicedrivers,dothefollowing:
1.Gotohttp://www.lenovo.com/ThinkPadDrivers.
2.Selectyourproductnametoviewallthedevicedriversforyourcomputer.
3.Selectthedevicedriversyouthatyouneed,andfollowtheinstructionsonthescreen.
Attention:DonotdownloadthedevicedriversfromtheWindowsUpdateWeb.Alwaysdownloadthedevice
driversfrom:
http://www.lenovo.com/ThinkPadDrivers
IfyouusetheWindows7operatingsystem,youalsocanfindthedevicedriversintheC:\SWTOOLS\DRIVERS
directoryonyourstoragedrive.Formoreinformation,see“Reinstallingpreinstalledprogramsanddevice
drivers”onpage117.
UsingtheThinkPadSetupprogram
TheThinkPadSetupprogramenablesyoutoselectvarioussetupconfigurationsforyourcomputerthrough
configuringtheBIOS.
ToconfiguretheBIOSofyourcomputer,dothefollowing:
1.Restartthecomputer.Whenthelogoscreenisdisplayed,pressF1tostarttheThinkPadSetupprogram.
Ifyouarerequiredtoenterthesupervisorpassword,enterthecorrectpassword.Youalsocanpress
EntertoskipthepasswordpromptandstarttheThinkPadSetupprogram.Ifyoudonotenterthe
password,youcannotchangetheconfigurationsthatareprotectedbythesupervisorpassword.For
moreinformation,referto“Usingpasswords”onpage59.
2.Usethecursorkeystoselectatab;orusethecursorkeystolocateanitemandpressEntertoselectit.
Thenasubmenuisdisplayed.
Note:Somemenuitemsaredisplayedonlyifthecomputersupportsthecorrespondingfeatures.
3.Setthevalueofanitembydoingoneofthefollowing:
•PresstheF6keytochangetoahighervalue.
Chapter6.Advancedconfiguration73
•PresstheF5keytochangetoalowervalue.
Note:Defaultvaluesareinboldface.
4.Tochangeotherconfigurations,presstheEsckeytoexitthesubmenuandreturntotheparentmenu.
5.Whenyoucompletetheconfiguration,presstheF10keytosaveandexit.Youalsocanselectthe
RestarttabintheThinkPadSetupmenu,andrestartyourcomputerwithoneoftheprovidedoptions.
Note:YoucanpresstheF9keytorestoretothedefaultsettings.
Mainmenu
WhenyouentertheThinkPadSetupprogram,theMainmenuisdisplayedwiththefollowinginformation:
•UEFIBIOSVersion
•UEFIBIOSDate
•EmbeddedControllerVersion
•MEFirmwareVersion
•MachineTypeModel
•System-unitserialnumber
•Systemboardserialnumber
•AssetTag
•CPUType
•CPUSpeed
•InstalledMemory
•UUID
•MACAddress(InternalLAN)
•Preinstalledoperatingsystemlicense
•UEFISecureBoot
•OA3ID
•OA2
Configmenu
Tochangetheconfigurationofyourcomputer,selecttheConfigtabfromtheThinkPadSetupmenu.
ThefollowingtableliststheConfigmenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.
Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.
74UserGuideThinkPadT560andP50s
Table2.Configmenuitems
MenuitemSubmenuitemValueComments
WakeOnLAN•Disabled
•AConly
•ACandBattery
Enablethecomputerto
poweronwhentheEthernet
controllerreceivesamagic
packet(aspecialnetwork
message).
IfyouselectACOnly,Wake
onLANfunctionisenabled
onlywhentheacpower
adapterisattached.
IfyouselectACand
Battery,WakeonLAN
functionisenabledwithany
powersources.
Notes:
•Themagicpackettype
WakeonLANrequiresac
power.
•TheWakeonLAN
functiondoesnot
workwhenaharddisk
passwordisset.
EthernetLANOptionROM
(forLegacyOnlyboot
modeorBothwithLegacy
first)
•Disabled
•Enabled
LoadtheEthernetLAN
OptionROMtoenable
startupfromanintegrated
networkdevice.
UEFIIPv4NetworkStack
(forUEFIOnlybootmode
orBothwithUEFIfirst)
•Disabled
•Enabled
EnableordisableInternet
ProtocolVersion4(IPv4)
networkstackforUEFI
environment.
UEFIIPv6NetworkStack
(forUEFIOnlybootmode
orBothwithUEFIfirst)
•Disabled
•Enabled
EnableordisableInternet
ProtocolVersion6(IPv6)
networkstackforUEFI
environment.
Network
UEFIPXEBootPriority
(forUEFIOnlybootmode
andBothbootmodewith
UEFIfirstbootmode,and
IPv6andIPv4stacksare
bothenabled.)
•IPv6First
•IPv4First
Selectnetworkstackpriority
forUEFIPXEboot.
Chapter6.Advancedconfiguration75
Table2.Configmenuitems(continued)
MenuitemSubmenuitemValueComments
USBUEFIBIOSSupport•Disabled
•Enabled
Enableordisableboot
supportforUSBstorage
devices.
AlwaysOnUSB•Disabled
•Enabled
IfyouselectEnabled,the
externalUSBdevicescan
bechargedthroughthe
AlwaysOnUSBconnector
evenwhenthecomputeris
inlow-powermode(sleep,
hibernate,orpower-off).
USB
-ChargeinBatteryMode•Disabled
•Enabled
IfyouselectEnabled,
externalUSBdevicescan
bechargedthroughthe
AlwaysOnUSBconnector
evenwhenthesystemis
inhibernationmode,oris
power-offandinbattery
operation.
TrackPoint•Disabled
•Enabled
Enableordisablethebuilt-in
TrackPointpointingdevice.
Note:Ifyouwanttouse
anexternalmouse,select
Disabled.
Trackpad•Disabled
•Enabled
Enableordisablethebuilt-in
trackpad.
Note:Ifyouwanttouse
anexternalmouse,select
Disabled.
FnandCtrlKeyswap•Disabled
•Enabled
EnableexchangesofFn
andCtrlkeyactionatthe
bottom-leftofthekeyboard.
Disabled:FnkeyandCtrl
keybehaviorisasprinted
onthekeyboard.
Enabled:Fnkeyworksas
Ctrlkey.Ctrlkeyworksas
Fnkey.
FnStickykey•Disabled
•Enabled
Whentheoptionisenabled,
youcanpresstheFnkey
tokeepitinapressed
condition;thenpressthe
desiredfunctionkey.The
actionisequivalentto
pressingtherequiredkey
simultaneouslywiththeFn
key.Whenyoupressthe
Fnkeytwice,thestateis
lockeduntilyoupressthe
Fnkeyagain.
Keyboard/Mouse
76UserGuideThinkPadT560andP50s
Table2.Configmenuitems(continued)
MenuitemSubmenuitemValueComments
F1–F12asprimaryfunction•Disabled
•Enabled
EnabletheF1-F12function
orthespecialfunction
printedasanicononeach
keyastheprimaryfunction.
Enabled:Executesthe
F1-F12function.
Disabled:Executesthe
specialfunction.
Alternatively,youcanpress
Fn+Esctotogglebetween
theabovetwooptions.
Fn+Esckeycombination
enablesordisablestheFn
Lockfunction.WhentheFn
Lockfunctionisenabled,the
FnLockindicator(located
ontheFnkeyortheEsc
key)turnson.
BootDisplayDevice•ThinkPadLCD
•DisplayPort
•HDMI
•Displayondock
Selectadisplaydevicefor
boot.
DisplayPortisthemini
DisplayPortconnectoron
yourcomputer.
HDMIistheHDMIconnector
onyourcomputer.
Displayondockis
DisplayPort,DVIorVGA
connectorsonadocking
station.
Bootscreenisclonedtoall
displaysondock.
SharedDisplayPriority•HDMI
•Displayondock
Selecttheprioritybetween
shareddisplayoutputs.
HDMIandDockdisplays
shareasingledisplay
output.Thisoptionchooses
whichoneisprioritized.
Ifyourcomputersupports
WiGigdisplay,itspriorityis
nexttoHDMI.
TotalGraphicsMemory•256MB
•512MB
Allocatetotalmemorywhich
Intelinternalgraphicsdevice
shares.
Note:Ifyouselect512
MB,themaximumusable
Display
Chapter6.Advancedconfiguration77
Table2.Configmenuitems(continued)
MenuitemSubmenuitemValueComments
memorymaybereducedon
the32-bitoperatingsystem.
BootTimeExtension•Disabled
•1second
•2seconds
•3seconds
•5seconds
•10seconds
Thisoptiondefinesthetime
toextendthebootprocess.
Someexternalmonitors
needafewsecondstobe
readysothatthecomputer
cannotdetectthemat
boot.Trythisoptiontogive
enoughwakeuptimeto
thesemonitors.
IntelSpeedStep®
technology
•Disabled
•Enabled
ModeforAC
•Maximum
Performance
•BatteryOptimized
ModeforBattery
•MaximumPerformance
•BatteryOptimized
SelectthemodeofIntel
SpeedSteptechnologyat
runtime.
MaximumPerformance:
Alwaysthehighestspeed.
BatteryOptimized:Always
thelowestspeed.
Disabled:Thehighest
speed,andruntimeisnot
supported.
AdaptiveThermal
Management
SchemeforAC
•MaximizePerformance
•Balanced
SchemeforBattery
•MaximizePerformance
•Balanced
Selectathermal
managementschemeto
use.
MaximizePerformance:
Reducemicroprocessor
throttling.
Balanced:Balance
sound,temperature,and
performance.
Note:Eachschemeaffects
fansound,temperature,and
performance.
CPUPowerManagement•Disabled
•Enabled
Enableordisablethe
power-savingfeaturethat
stopsthemicroprocessor
clockautomaticallywhen
therearenosystem
activities.Normally,itis
notnecessarytochangethe
setting.
PowerOnwithACAttach•Disabled
•Enabled
Enableordisablethefeature
thatpowersonthesystem
whentheacpoweradapter
isattached.
IfyouselectEnabled,the
systemispoweredonwhen
Power
78UserGuideThinkPadT560andP50s
Table2.Configmenuitems(continued)
MenuitemSubmenuitemValueComments
theacpoweradapteris
attached.Ifthesystemisin
hibernatestate,thesystem
resumesnormaloperation.
IfyouselectDisabled,the
systemisnotpoweredon
norresumedwhentheac
poweradapterisattached.
DisableBuilt-inBattery•Yes
•No
Systemwillbepowered
downifyouselectYes.Do
youwanttoproceed?
•Yes
•No
Temporarilydisable
thebuilt-inbatteryfor
servicingthecomputer.
Afterselectingthisitem,
thecomputerwillbe
automaticallypoweredoff.
Note:Thebatterywillbe
automaticallyre-enabled
whentheacpoweradapter
isreconnectedtothe
computer.
PasswordBeep•Disabled
•Enabled
Enablethisoptiontohave
abeepsoundwhenthe
systemiswaitingfora
power-on,harddisk,or
supervisorpassword.
Differentbeepswillsound
whentheenteredpassword
matchesordoesnotmatch
theconfiguredpassword.
BeepandAlarm
KeyboardBeep•Enabled
•Disabled
Enableordisablekeyboard
beepwhenunmanageable
keycombinationsare
pressed.
IntelAMTControl•Disabled
•Enabled
•PermanentlyDisabled
IfyouselectEnabled,
IntelActiveManagement
Technology(AMT)is
configuredandadditional
setupitemsareprovidedin
ManagementEngineBIOS
Extension(MEBx)Setup.
IfyouselectPermanently
Disabled,youwillneverbe
abletoenableitagain.Be
cautiouswhenyouwantto
usethisoption.
Note:Youcanenterthe
MEBxSetupmenuby
pressingtheCtrl+Pkey
combinationintheStartup
InterruptMenuwindow.To
displaytheStartupInterrupt
Menuwindow,pressthe
blackbuttonorEnter
IntelAMT
Chapter6.Advancedconfiguration79
Table2.Configmenuitems(continued)
MenuitemSubmenuitemValueComments
keyduringthepower-on
self-test(POST).
CIRATimeout0-255
Note:Thedefaultvalueis
60seconds.
Setthetimeoutoptionfor
CIRAconnectiontobe
established.Selectable
secondvaluesarefrom1to
254.
Ifyouselect0,use60
secondsasthedefault
timeoutvalue.
Ifyouselect255,thewaiting
timeforestablishinga
connectionisunlimited.
ConsoleType•PCANSI
•VT100+
•PC-ANSI
•VT-UTF8
Selecttheconsoletypefor
AMT.
Note:Thisconsoletype
shouldmatchtheIntelAMT
remoteconsole.
DateandTimemenu
Tochangethedateortimeofyourcomputer,selecttheDate/TimetabfromtheThinkPadSetupmenu.
Thendothefollowing:
1.UsethecursorkeystoselectSystemDateorSystemTime.
2.Typeadateortime.
Securitymenu
Tochangethesecuritysettingsofyourcomputer,selecttheSecuritytabfromtheThinkPadSetupmenu.
ThefollowingtableliststheSecuritymenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.
Attention:Thedefaultconfigurationsarealreadyoptimizedforyou.Improperchangeoftheconfigurations
mightcauseunexpectedresults.
Table3.Securitymenuitems
MenuitemSubmenuitemValueComments
Supervisor
Password
•Disabled
•Enabled
Formoreinformation,see“Supervisor
password”onpage60.
LockUEFIBIOS
Settings
•Disabled
•Enabled
Enableordisablethefunctionthatprotects
itemsinThinkPadSetupfrombeingchanged
byauserwhodoesnothavethesupervisor
password.Bydefault,thisissettoDisabled.
Ifyousetthesupervisorpasswordandenable
thisfunction,noonebutyoucanchangethe
itemsinThinkPadSetup.
Password
80UserGuideThinkPadT560andP50s
Table3.Securitymenuitems(continued)
MenuitemSubmenuitemValueComments
Passwordat
Unattendedboot
•Disabled
•Enabled
IfyouselectandenablePasswordat
unattendedboot,apasswordpromptis
displayedwhenthecomputeristurnedon,from
eitherapower-offstateorhibernationstate,by
anunattendedeventsuchasaWakeonLAN
attempt.IfyouselectDisabled,nopassword
promptisdisplayed;thecomputergoesahead
andloadstheoperatingsystem.Toprevent
unauthorizedaccess,settheuserauthentication
ontheoperatingsystem.
PasswordatRestart•Disabled
•Enabled
IfyouselectandenablePasswordatrestart,
apasswordpromptisdisplayedwhenyou
restartthecomputer.IfyouselectDisabled,no
passwordpromptisdisplayed;thecomputer
goesaheadandloadstheoperatingsystem.
Topreventunauthorizedaccess,settheuser
authenticationontheoperatingsystem.
PasswordatBoot
DeviceList
•Disabled
•Enabled
IftheSecuritypasswordisset,thisoptionis
usedtospecifywhethertheSecuritypassword
mustbeenteredtodisplaytheF12bootdevice
list.SelectEnabledtopromptfortheSecurity
password.SelectDisabledtoproceedwithout
anyuseractionrequired.
PasswordCount
ExceededError
•Disabled
•Enabled
SelectEnabledtoshowthePOST0199error
andpromptfortheSecuritypassword.Select
DisabledtohidethePOST0199errorand
proceedwithoutanyuseractionrequired.
SetMinimumLength•Disabled
•xcharacters
(4≤x≤12)
Specifyaminimumlengthforpower-on
passwordsandharddiskpasswords.Ifyou
setthesupervisorpasswordandspecifya
minimumlengthforpasswords,noonebutyou
canchangethelength.
Power-OnPassword•Disabled
•Enabled
Formoreinformation,see“Power-onpassword”
onpage59.
HardDisk1
Password
•Disabled
•Enabled
HardDiskPasswordpreventsunauthorized
usersfromaccessingthedataonthestorage
drive.Inadditiontotheuserpassword,an
optionalMasterpasswordcanbeusedtogive
accesstoanadministrator.
Tohaveabeepsoundwhenthesystemis
waitingforthispassword,enablethePassword
BeepfeatureintheAlarmsubmenu.
Formoreinformation,see“Harddisk
passwords”onpage61.
Chapter6.Advancedconfiguration81
Table3.Securitymenuitems(continued)
MenuitemSubmenuitemValueComments
Predesktop
Authentication
•Disabled
•Enabled
Enableordisablefingerprintauthentication
beforetheoperatingsystemisloaded.
ReaderPriority•External➙
Internal
•InternalOnly
IfExternal➙Internalisselected,anexternal
fingerprintreaderisusedifattached.Otherwise,
aninternalfingerprintreaderisused.IfInternal
Onlyisselected,aninternalfingerprintreader
isused.
SecurityMode•Normal
•High
Iffingerprintauthenticationfails,youstillcan
startthecomputerbyenteringapassword.If
youhaveselectedNormal,enterapower-on
passwordorasupervisorpassword;ifyouhave
selectedHigh,enterasupervisorpassword.
Password
Authentication
•Disabled
•Enabled
Enableordisablepasswordauthentication.This
itemisavailablewhenhighsecuritymodeis
selected.
Fingerprint
ResetFingerprint
Data
Thisoptionisusedtoeraseallfingerprintdata
storedinthefingerprintreaderandresetsettings
tothefactorystate.Asaresult,anypower-on
securityfeaturespreviouslyenabledwillnotbe
abletoworkuntiltheyarere-enabledinthe
fingerprintsoftware.
SecurityChip
Selection
•DiscreteTPM
•IntelPTT
IfyouselectDiscreteTPM,youcanusea
discreteTPMchipwithTPM1.2mode.Ifyou
selectIntelPTT,youcanuseIntelPlatform
Trustedtechnology(PTT)withTPM2.0mode.
Note:
IntelPTTcanbeusedwithWindows8orlater
operatingsystem.
•Active
•Inactive
•Disabled
(ForDiscreteTPM)
IfyouselectActive,thesecuritychipis
functional.IfyouselectInactive,theSecurity
Chipisvisible,butthesecuritychipisnot
functional.IfyouselectDisabled,theSecurity
Chipishiddenandthesecuritychipisnot
functional.
SecurityChip
•Enabled
•Disabled
(ForIntelPTT)
IfyouselectEnabled,thesecuritychipis
functional.IfyouselectDisabled,thesecurity
chipishiddenandnotfunctional.
ClearSecurityChipCleartheencryptionkey.
Note:Thisitemisdisplayedonlyifyouhave
selectedActivefortheSecurityChipoption.
IntelTXTFeature•Disabled
•Enabled
EnableordisabletheIntelTrustedExecution
Technology.
Note:Thisitemisdisplayedonlyifyouhave
selectedActivefortheSecurityChipoption.
PhysicalPresence
forProvisioning
•Disabled
•Enabled
Enableordisabletheconfirmationmessage
whenyouchangethesettingsofthesecurity
chip.
SecurityChip
82UserGuideThinkPadT560andP50s
Table3.Securitymenuitems(continued)
MenuitemSubmenuitemValueComments
PhysicalPresence
forClear
•Disabled
•Enabled
Enableordisabletheconfirmationmessage
whenyouclearthesecuritychip.
FlashBIOSUpdating
byEnd-Users
•Disabled
•Enabled
IfyouselectEnabled,alluserscanupdatethe
UEFIBIOS.IfyouselectDisabled,onlythe
personwhoknowsthesupervisorpasswordcan
updatetheUEFIBIOS.
UEFIBIOSUpdate
Option
SecureRollBack
Prevention
•Disabled
•Enabled
IfyouselectDisabled,youcanflashtheearlier
versionUEFIBIOS.
MemoryProtectionExecution
Prevention
•Disabled
•Enabled
Somecomputervirusesandwormscause
memorybufferstooverflow.Byselecting
Enabledyoucanprotectyourcomputeragainst
attacksbysuchvirusesandworms.Ifafter
choosingEnabledyoufindthataprogramdoes
notruncorrectly,selectDisabledandresetthe
setting.
IntelVirtualization
Technology
•Disabled
•Enabled
IfyouselectEnabled,aVirtualMachineMonitor
(VMM)canutilizetheadditionalhardware
capabilitiesprovidedbyIntelVirtualization
Technology.
Virtualization
IntelVT-dFeature•Disabled
•Enabled
IntelVT-dstandsforIntelVirtualization
TechnologyforDirectedI/O.Whenenabled,a
VMMcanutilizetheplatforminfrastructurefor
I/Ovirtualization.
EthernetLAN•Disabled
•Enabled
IfyouselectEnabled,youcanusetheEthernet
LANdevice.
WirelessLAN•Disabled
•Enabled
IfyouselectEnabled,youcanusetheWireless
LANconnection.
WirelessWAN•Disabled
•Enabled
IfyouselectEnabled,youcanusethewireless
WANdevice.
Bluetooth•Disabled
•Enabled
IfyouselectEnabled,youcanuseBluetooth
devices.
USBPort•Disabled
•Enabled
IfyouselectEnabled,youcanusetheUSB
connectors.
MemoryCardSlot•Disabled
•Enabled
IfyouselectEnabled,youcanusethememory
cardslots.
SmartCardSlot•Disabled
•Enabled
IfyouselectEnabled,youcanusethesmart
cardslots.
IntegratedCamera•Disabled
•Enabled
IfyouselectEnabled,youcanusetheintegrated
camera.
Microphone•Disabled
•Enabled
IfyouselectEnabled,youcanusethe
microphones(internal,external,orline-in).
I/OPortAccess
FingerprintReader•Disabled
•Enabled
IfyouselectEnabled,youcanusethe
fingerprintreader.
Chapter6.Advancedconfiguration83
Table3.Securitymenuitems(continued)
MenuitemSubmenuitemValueComments
InternalDevice
Access
BottomCover
TamperDetection
•Disabled
•Enabled
Enableordisablethetamperdetection.If
tamperisdetected,SupervisorPasswordis
requiredtobootthesystem.BottomCover
TamperDetectionwillnottakeeffectunless
SupervisorPasswordisenabled.
Anti-TheftComputraceModule
Activation
•Disabled
•Enabled
•Permanently
Disabled
EnableordisabletheUEFIBIOSinterfaceto
activatethecomputracemodule.Computrace
isanoptionalmonitoringservicefromAbsolute
Software.
Note:Ifyousetthecomputracemodule
activationtoPermanentlyDisabled,youwillbe
unabletoenablethissettingagain.
SecureBoot•Disabled
•Enabled
EnableordisabletheUEFISecureBootfeature.
SelectEnabletopreventunauthorizedoperating
systemsfromrunningatboottime.Select
Disabledtoallowanyoperatingsystemstorun
atboottime.
PlatformMode•SetupMode
•UserMode
Specifythesystemoperatingmode.
SecureBootMode•StandardMode
•CustomMode
SpecifytheSecureBootmode.
ResettoSetupModeThisoptionisusedtoclearthecurrentplatform
keyandputthesystemintoSetupMode.You
caninstallyourownplatformkeyandcustomize
theSecureBootsignaturedatabasesinSetup
Mode.
SecureBootmodewillbesettoCustomMode.
RestoreFactory
Keys
Thisoptionisusedtorestoreallkeysand
certificatesinSecureBootdatabasestofactory
defaults.AnycustomizedSecureBootsettings
willbeerased,andthedefaultplatformkey
willbere-establishedalongwiththeoriginal
signaturedatabasesincludingcertificateforthe
Windows10operatingsystem.
SecureBoot
ClearAllSecure
BootKeys
Thisoptionisusedtoclearallkeysand
certificatesinSecureBootdatabases.You
caninstallyourownkeysandcertificatesafter
selectingthisoption.
IntelSGXIntelSGXControl•Disabled
•Enabled
•Software
Controlled
ThisoptionenablesordisablesIntelSoftware
GuardExtensions(SGX)function.
Disabled:DisablesSGX.
Enabled:EnablesSGX.
SoftwareControlled:SoftwareGuard
Extensionswillbecontrolledbytheoperating
system.
84UserGuideThinkPadT560andP50s
Startupmenu
Tochangethestartupsettingsofyourcomputer,selecttheStartuptabfromtheThinkPadSetupmenu.
Attention:
•Afteryouchangethestartupsequence,ensurethatyouselectacorrectdeviceduringacopy,asave,ora
formatoperation.Otherwiseyourdatamightbeerasedoroverwritten.
•IfyouareusingtheBitLockerdriveencryption,donotchangethestartupsequence.BitLockerdrive
encryptionlocksthecomputerfromstartingoncedetectsthechangeofstartupsequence.
Tochangethestartupsequencetemporarilysothatthecomputerstartsfromadesireddrive,dothefollowing:
1.Turnoffthecomputer.
2.Turnonthecomputer.Whenlogoscreenisdisplayed,presstheF12key.
3.Selectthedevicethatyouwantthecomputertostartfrom.
Note:TheBootmenuwillbedisplayedifthecomputercannotstartfromanydevicesortheoperating
systemcannotbefound.
ThefollowingtableliststheStartupmenuitems.Defaultvaluesareinboldface.Themenuitemsmight
changewithoutnotice.Dependingonthemodel,thedefaultvaluemightvary.
Note:Someitemsaredisplayedonthemenuonlyifthecomputersupportsthecorrespondingfeatures.
Table4.Startupmenuitems
MenuitemValueComments
BootSelectthebootdevicewhenyou
pressthepowerbuttontoturnonthe
computer.
NetworkBootSelectthebootdevicewhenthesystem
wakesfromLAN.IfWakeOnLANis
enabled,thenetworkadministratorcan
turnonallofthecomputersinaLAN
remotelybyuseofnetworkmanagement
software.
UEFI/LegacyBoot•Both
–UEFI/LegacyBootPriority
–UEFIFirst
–LegacyFirst
•UEFIOnly
•LegacyOnly
CSMSupport(forUEFIOnly)
•Yes
•No
Selectsystembootcapability.
•Both:Selectpriorityofbootoptions
betweenUEFIandLegacy.
•UEFIOnly:Thesystemwillbootfrom
theUEFIenabledoperatingsystem.
•LegacyOnly:Thesystemwillboot
fromanyoperatingsystemotherthan
theUEFIenabledone.
Note:IfyouselectUEFIOnly,the
systemcannotbootfromthebootable
devicesthatdonothavetheUEFI
enabledoperatingsystem.
CompatibilitySupportModule(CSM)is
requiredforbootingthelegacyoperating
system.IfyouselectUEFIOnly,CSM
Supportisselectable.ForBothor
LegacyOnlymood,CSMSupportis
notselectable.
Chapter6.Advancedconfiguration85
Table4.Startupmenuitems(continued)
MenuitemValueComments
BootMode•Quick
•Diagnostics
ScreenduringthePOST:
•Quick:TheLogoscreenisdisplayed.
•Diagnostics:Textmessagesare
displayed.
Note:YoualsocanenterDiagnostic
modebypressingEscduringthePOST.
OptionKeyDisplay•Disabled
•Enabled
IfyouselectDisabled,the“Tointerrupt
normalstartup,pressEnter.”messageis
notdisplayedduringthePOST.
BootDeviceListF12Option•Disabled
•Enabled
IfyouselectEnabled,F12isrecognized
andtheBootMenuwindowisdisplayed.
BootOrderLock•Disabled
•Enabled
IfyouselectEnabled,thebootpriority
orderislockedforyourfutureuse.
Restartmenu
ToexittheThinkPadSetupprogramandrestartthecomputer,selectRestartfromtheThinkPadSetupmenu.
Thefollowingsubmenuitemsaredisplayed:
•ExitSavingChanges:Savethechangesandrestartthecomputer.
•ExitDiscardingChanges:Discardthechangesandrestartthecomputer.
•LoadSetupDefaults:Restoretothefactorydefaultsettings.
Note:EnableOSOptimizedDefaultstomeettheWindows8orWindows10certificationrequirements.
Whenyouchangethissetting,someothersettingsarechangedautomatically,suchasCSMSupport,
UEFI/LegacyBoot,SecureBoot,andSecureRollBackPrevention.
•DiscardChanges:Discardthechanges.
•SaveChanges:Savethechanges.
UpdatingtheUEFIBIOS
TheUEFIBIOSisthefirstprogramthatthecomputerrunswhenthecomputeristurnedon.TheUEFIBIOS
initializesthehardwarecomponents,andloadstheoperatingsystemandotherprograms.
YoucanupdatetheUEFIBIOSbystartingyourcomputerfromaflashupdateopticaldiscoraflashupdate
programrunningintheWindowsenvironment.Whenyouinstallanewprogram,adevicedriver,orhardware,
youmightbeinformedtoupdatetheUEFIBIOS.
ForinstructionsonhowtoupdatetheUEFIBIOS,goto:
http://www.lenovo.com/ThinkPadDrivers
Usingsystemmanagement
Thistopicisprimarilyintendedforthenetworkadministrators.
Yourcomputerisdesignedformanageability,sothatyoucanredirectmoreresourcestobettermeet
yourbusinessobjectives.
86UserGuideThinkPadT560andP50s
Thismanageability,knownastotalcostofownership(TCO),enablesyoutoremotelyoperateclient
computersinthesamewayasyouoperateyourowncomputer,suchasturningonaclientcomputer,
formattingastoragedrive,andinstallingaprogram.
Oncethecomputerisconfiguredandoperational,youcanmanageitbyusingthesoftwareandthe
manageabilityfeaturesthatarealreadyintegratedintotheclientcomputerandthenetwork.
DesktopManagementInterface
TheUEFIBIOSofyourcomputersupportsaninterfacecalledSystemManagementBIOS(SMBIOS)
ReferenceSpecification,version2.8orlater.SMBIOSprovidesinformationaboutthehardwarecomponents
ofyourcomputer.ItistheresponsibilityoftheUEFIBIOStoprovideinformationaboutitselfandthedevices
onthesystemboard.ThisspecificationdocumentsthestandardsforgettingaccesstothisBIOSinformation.
PrebooteXecutionEnvironment
ThePrebooteXecutionEnvironment(PXE)technologymakesthecomputermoremanageablebyenabling
thecomputertostartfromaserver.YourcomputersupportsthepersonalcomputerfunctionsthatPXE
requires.Forexample,withtheappropriateLANcard,yourcomputercanbestartedfromthePXEserver.
Note:TheRemoteInitialProgramLoad(RIPLorRPL)functioncannotbeusedwithyourcomputer.
WakeonLAN
ThenetworkadministratorcanturnonacomputerfromamanagementconsolebyusingtheWakeon
LANfeature.
WhentheWakeonLANfeatureisenabled,manyoperations,suchasdatatransfer,softwareupdates,and
FlashupdatesoftheUEFIBIOS,canbedoneremotelywithoutremoteattendance.Theupdatingprocess
canperformafternormalworkinghoursandonweekends,sothattheusersarenotinterruptedduringwork,
andtheLANtrafficiskepttoaminimum.Itsavestimeandincreasesproductivity.
Note:IfthecomputeristurnedonthroughWakeonLAN,thecomputerstartsfollowtheNetworkBoot
sequence.
AssetIDEEPROM
TheAssetIDEEPROMcontainsinformationaboutthecomputerconfigurationandtheserialnumbersof
thekeycomponents.Italsoincludesanumberofblankfieldswhereyoucanrecordinformationabout
theendusersinyournetwork.
Settingmanagementfeatures
Toenableanetworkadministratortoremotelycontrolyourcomputer,setthefollowingsystem-management
featuresintheThinkPadSetupprogram:
•WakeonLAN
•NetworkBootsequence
•Flashupdate
Note:Ifasupervisorpasswordhasbeenset,youwillberequiredtoenterthesupervisorpasswordwhen
youstarttheThinkPadSetupprogram.
EnablingordisablingtheWakeonLANfeature
WhentheWakeonLANfeatureisenabledandthecomputerisconnectedtoaLAN,thenetworkadministrator
canstartthecomputerremotelyfromamanagementconsole,usingaremotenetwork-managementprogram.
Chapter6.Advancedconfiguration87
ToenableordisabletheWakeonLANfeature,dothefollowing:
1.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage73.
2.SelectConfig➙Network.TheNetworksubmenuisdisplayed.
3.SelectacorrespondingoptionfortheWakeonLANfeature.
4.PresstheF10keytosaveandexit.
DefiningaNetworkBootsequence
WhenthecomputerwakesonLAN,thecomputerbootsfromthedeviceasspecifiedontheNetworkBoot
menu,andthenfollowthebootorderlistontheBootmenu.
TodefineaNetworkBootsequence,dothefollowing:
1.StarttheThinkPadSetupprogram.See“UsingtheThinkPadSetupprogram”onpage73.
2.SelectStartup➙NetworkBoot.Thebootdevicelistisdisplayed.
3.Selectabootdevicetomakeitasthetopbootpriority.
4.PresstheF10keytosaveandexit.
Note:YoucanpresstheF9keytorestoretothefactorydefaultsettings.
Checkingtherequirementsforflashupdates
Anetworkadministratorcanupdatetheprogramsonyourcomputerfromamanagementconsole,ifthe
followingrequirementsaremet:
•ThecomputermustbestartedoverLAN.
•ThecomputermustbeengagedinthePrebooteXecutionEnvironment(PXE).
•Anetwork-managementprogrammustbeinstalledonthecomputerofthenetworkadministrator.
88UserGuideThinkPadT560andP50s
Chapter7.Preventingproblems
AnimportantpartofowningaThinkPadnotebookcomputerismaintenance.Withpropercare,youcan
avoidcommonproblems.Thechapterprovidesinformationthatcanhelpyoukeepyourcomputerrunning
smoothly.
•“Generaltipsforpreventingproblems”onpage89
•“Makingsuredevicedriversareup-to-date”onpage90
•“Takingcareofyourcomputer”onpage91
Generaltipsforpreventingproblems
•Checkthecapacityofyourstoragedrivefromtimetotime.Ifthestoragedrivegetstoofull,theWindows
operatingsystemwillslowdownandmightproduceerrors.
Tocheckthestoragedrivecapacity,dothefollowing:
–Windows7:ClickStart➙Computer.
–Windows10:OpentheFileExplorerandclickThisPC.
•Emptyyourrecyclebinonaregularbasis.
•Usediskdefragmenttoolregularlyonyourstoragedrivetoimprovedataseekandreadtimes.
•Tofreeupdiskspace,uninstallunusedapplicationprograms.
Note:Youalsomightwanttolookforprogramduplicationoroverlappingversions.
•CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.
•Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatoperformadaily
backupoperation.Lenovohasmanybackupoptionsavailableforyourcomputer.Rewritableoptical
drivesareavailableformostmachinesandareeasilyinstalled.
•Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Formoreinformationabout
systemrestore,seeChapter9“Recoveryoverview”onpage113.
•UpdatedevicedriversandtheUEFIBIOSwhenneeded.
•Profileyourmachineathttp://www.lenovo.com/supporttokeepuptodatewithcurrentdriversand
revisions.
•Keepuptodatefordevicedriversonothernon-Lenovohardware.Youmightwanttoreadthedevice
driverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.
•Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minorissues
youhaveexperienced,andhowyouresolvedtheminorissues.
•Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreinstalledcontentsontothemachine,
thefollowingtipsmighthelpalongtheway:
–Removeallexternaldevicessuchastheprinter,keyboard,andsoon.
–Makesurethatyourbatteryischargedandyourcomputerhastheacpowerconnected.
–AccessThinkPadSetupandloadthedefaultsettings.
–Restartthecomputerandstarttherecoveryoperation.
–Ifyourcomputerusesdiscsastherecoverymedia,donotremovethediscfromthedriveuntil
promptedtodoso.
•Forsuspectedstoragedriveissues,referto“Diagnosingproblems”onpage95andrunadiagnostictest
forthedrivebeforeyoucalltheCustomerSupportCenter.Ifyourcomputerdoesnotstartup,download
©CopyrightLenovo201689
thefilestocreateabootableself-testmediumfromhttp://www.lenovo.com/hddtest.Runthetestand
recordanymessagesorerrorcodes.Ifthetestreturnsanyfailingerrorcodesormessages,callthe
CustomerSupportCenterwiththecodesormessagesandthecomputerinfrontofyou.Atechnician
willassistyoufurther.
•Ifrequired,youcanfindthecontactinformationabouttheCustomerSupportCenterforyourcountry
orregionathttp://www.lenovo.com/support/phone.WhencallingtheCustomerSupportCenter,make
surethatyouhaveyourmachinemodeltype,serialnumber,andthecomputerinfrontofyou.Also,ifthe
computerisproducingerrorcodes,itishelpfultohavetheerrorscreenonorthemessageswrittendown.
Makingsuredevicedriversareup-to-date
Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor
“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecificdriver.
Ifyouaddanewcomponent,theoperatingsystemneedstobeinstructedonhowtooperatethatpiece
ofhardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponent
andunderstandhowtouseit.
Note:Becausedriversareprograms,likeanyotherfileonyourcomputer,theyaresusceptibletocorruption
andmightnotperformcorrectlyifcorruptionoccurs.
Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriver
foracomponentifyounoticepoorperformancefromthatcomponentorifyouaddedanewcomponent.
Thismighteliminatethedriverasthepotentialcauseofaproblem.
GettingthelatestdriversfromtheWebsite
YoucandownloadandinstallupdateddevicedriversfromtheLenovoSupportWebsitebydoingthe
following:
1.Gotohttp://www.lenovo.com/ThinkPadDrivers.
2.Selecttheentryforyourcomputerandthenfollowtheinstructionsonthescreentodownloadand
installnecessarysoftware.
GettingthelatestdriversusingSystemUpdate
TheSystemUpdateprogramhelpsyoukeepthesoftwareonyourcomputerup-to-date.Updatepackages
arestoredonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackages
cancontainapplications,devicedrivers,UEFIBIOSflashes,orsoftwareupdates.WhentheSystemUpdate
programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes
themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe
operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram
thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,oroptionalto
helpyouunderstandtheimportance.Youhavecompletecontrolofwhichupdatestodownloadandinstall.
Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomaticallydownloadsand
installstheupdateswithoutanyfurtherinterventionfromyou.
TheSystemUpdateprogramispreinstalledonyourcomputerandisreadytorun.Theonlyprerequisiteis
anactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusetheschedulefeature
toenabletheprogramtosearchforupdatesautomaticallyatspecifiedintervals.Youalsocanpredefine
scheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,orallupdates)
sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.
FormoreinformationabouthowtousetheSystemUpdateprogram,refertothehelpinformationsystem
oftheprogram.
90UserGuideThinkPadT560andP50s
Takingcareofyourcomputer
Althoughyourcomputerisdesignedtofunctionreliablyinnormalworkenvironments,youneedtouse
commonsenseinhandlingit.Byfollowingtheimportanttipsinthistopic,youwillgetthemostuseand
enjoymentoutofyourcomputer.
Becarefulaboutwhereandhowyouwork
•Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplastic
bags.
•Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers
(morethan13cmor5inches).
•Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).
•Someappliances,suchascertainportabledesktopfansorairpurifiers,canproducenegativeions.Ifa
computerisclosetosuchanappliance,andisexposedforanextendedtimetoaircontainingnegative
ions,itmightbecomeelectrostaticallycharged.Suchachargemightbedischargedthroughyourhands
whenyoutouchthekeyboardorotherpartsofthecomputer,orthroughconnectorsonI/Odevices
connectedtothecomputer.Eventhoughthiskindofelectrostaticdischarge(ESD)istheoppositeofa
dischargefromyourbodyorclothingtothecomputer,itposesthesameriskofacomputermalfunction.
Yourcomputerisdesignedandmanufacturedtominimizeanyeffectsofelectrostaticcharge.Anelectrostatic
chargeaboveacertainlimit,however,canincreasetheriskofESD.Therefore,whenusingthecomputer
closetoanappliancethatcanproducenegativeions,givespecialattentiontothefollowing:
•Avoiddirectlyexposingyourcomputertotheairfromanappliancethatcanproducenegativeions.
•Keepyourcomputerandperipheralsasfaraspossiblefromsuchanappliance.
•Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.
Note:Notallsuchappliancescauseasignificantelectrostaticcharge.
Begentlewithyourcomputer
•Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.
•Yourcomputerdisplayisdesignedtobeopenedandusedatanangleslightlygreaterthan90degrees.
Donotopenthedisplaybeyond180degrees,asthismightdamagethecomputerhinge.
•Donotturnyourcomputeroverwhiletheacpoweradapterispluggedin.Thiscouldbreaktheadapter
plug.
Carryingyourcomputerproperly
•Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnect
cordsandcables.
•Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerby
thedisplay.
Handlestoragemediaanddrivesproperly
•Wheninstallingthestoragedrive,followtheinstructionsshippedwithyourhardware,andapplypressure
onlywhereneededonthedevice.
•Turnoffyourcomputerbeforeyoureplacethestoragedrive.
•Storeyourexternalandremovableharddiskdriveoropticaldrivesintheappropriatecontainersor
packagingwhentheyarenotbeingused.
•Beforeyouinstallanydevices,touchametaltableoragroundedmetalobject.Thisactionreducesany
staticelectricityfromyourbody.Staticelectricitycoulddamagethedevice.
Chapter7.Preventingproblems91
•Whentransferringdatatoorfromamediacard,suchasanSDcard,donotputyourcomputerinsleepor
hibernationmodebeforethedatatransferiscomplete;otherwise,yourdatacouldbecomedamaged.
Takingcarewhensettingpasswords
•Rememberyourpasswords.Ifyouforgetasupervisororharddiskpassword,Lenovowillnotresetit,
andyoumighthavetoreplaceyoursystemboardorstoragedrive.
Takingcareofthefingerprintreader
Thefollowingactionscoulddamagethefingerprintreaderorcauseitnottoworkproperly:
•Scratchingthesurfaceofthefingerprintreaderwithahard,pointedobject.
•Scrapingthesurfaceofthefingerprintreaderwithyourfingernailoranythinghard.
•Usingortouchingthefingerprintreaderwithadirtyfinger.
Ifyounoticeanyofthefollowingconditions,gentlycleanthesurfaceofthefingerprintreaderwithadry,
soft,lint-freecloth:
•Thesurfaceofthefingerprintreaderisdirtyorstained.
•Thesurfaceofthefingerprintreaderiswet.
•Thefingerprintreaderoftenfailstoenrollorauthenticateyourfingerprint.
Registeringyourcomputer
•RegisteryourThinkPadcomputerwithLenovoathttp://www.lenovo.com/register.Formoreinformation,
see“Registeringyourcomputer”onpage17.
Besurenottomodifyyourcomputer
•OnlyanauthorizedThinkPadrepairtechnicianshoulddisassembleandrepairyourcomputer.
•Donotmodifyortapethelatchestokeepthedisplayopenorclosed.
Cleaningthecoverofyourcomputer
Occasionallycleanyourcomputerbydoingthefollowing:
1.Prepareamixtureofagentlekitchen-usedetergent.Thedetergentmustnotcontainabrasivepowderor
strongchemicalssuchasacidoralkaline.Usefivepartswatertoonepartdetergent.
2.Absorbthediluteddetergentintoasponge.
3.Squeezeexcessliquidfromthesponge.
4.Wipethecoverwiththesponge,usingacircularmotionandtakingcarenottoletanyexcessliquiddrip.
5.Wipethesurfacetoremovethedetergent.
6.Rinsethespongewithcleanrunningwater.
7.Wipethecoverwiththecleansponge.
8.Wipethesurfaceagainwithadry,soft,lint-freecloth.
9.Waitforthesurfacetodrycompletelyandremoveanyfibersfromthecloth.
Cleaningyourcomputerkeyboard
Tocleanthecomputerkeyboard,dothefollowing:
1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.
Note:Avoidsprayingcleanerdirectlyontothekeyboard.
92UserGuideThinkPadT560andP50s
2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,
theclothmighthookontoanadjacentkeyandpossiblydamageit.Makesurethatnoliquiddripsonto
orbetweenthekeys.
3.Allowtodry.
4.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush
orcoolairfromahairdryer.
Cleaningyourcomputerdisplay
Tocleanthecomputerdisplay,dothefollowing:
1.Gentlywipethedisplaywithadry,softlint-freecloth.Ifyouseeascratchlikemarkonyourdisplay,it
mightbeastaintransferredfromthekeyboardortheTrackPointpointingstickwhenthecoverwas
pressedfromtheoutside.
2.Wipeordustthestaingentlywithasoft,drycloth.
3.Ifthestainremains,moistenasoft,lint-freeclothwithwaterora50-50mixtureofisopropylalcoholand
waterthatdoesnotcontainimpurities.
Note:Avoidsprayingcleanerdirectlyontothekeyboard.
4.Wringoutasmuchoftheliquidasyoucan.
5.Wipethedisplayagain;donotletanyliquiddripintothecomputer.
6.Besuretodrythedisplaybeforeclosingit.
Chapter7.Preventingproblems93
94UserGuideThinkPadT560andP50s
Chapter8.Troubleshootingcomputerproblems
Thischapterprovidesinformationonwhattodoifyouexperienceaproblemwithyourcomputer.
•“Diagnosingproblems”onpage95
•“Troubleshooting”onpage95
Diagnosingproblems
Ifyouexperienceproblemswithyourcomputer,usetheLenovoSolutionCenterprogramasastarting
pointforsolvingthem.
TheLenovoSolutionCenterprogramenablesyoutotroubleshootandresolvecomputerproblems.It
combinesdiagnostictests,systeminformationcollection,securitystatus,andsupportinformation,along
withhintsandtipsforoptimalsystemperformance.
Notes:
•TheLenovoSolutionCenterprogramalsoisavailablefordownloadedat:
http://www.lenovo.com/diags
•IfyouareusingotherWindowsoperatingsystemratherthanWindows7orWindows10,youcanfindthe
latestinformationaboutdiagnosticsforyourcomputerat:
http://www.lenovo.com/diagnose
Whenyouaresettingupyourcomputer,theLenovoSolutionCenterprogrampromptsyoutocreaterecovery
media.Youcanusetherecoverymediatorestorethestoragedrivetothefactorydefaultstate.Formore
information,see“Performingbackupandrecoveryoperations”onpage114.
ToruntheLenovoSolutionCenterprogram,see“AccessingLenovoprograms”onpage13.
Foradditionalinformation,refertotheLenovoSolutionCenterhelpsystem.
Note:IfyouareunabletoisolateandrepairtheproblemyourselfafterrunningLenovoSolutionCenter
program,saveandprintthelogfilescreatedbytheprogram.Youwillneedthelogfileswhenyouspeaktoa
Lenovotechnicalsupportrepresentative.
Troubleshooting
Ifyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,ormakesabeepwhen
youturniton.Whenyouexperienceaproblem,refertothecorrespondingsectionsinthistopictotryto
solvetheproblembyyourself.
Computerstopsresponding
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourcomputerisunresponsive(youcannotusetheThinkPadpointingdeviceorthekeyboard),dothe
following:
1.Pressandholdthepowerbuttonuntilthecomputerturnsoff.Ifyoucannotturnoffthecomputerby
pressingthepowerbutton,removetheacpoweradapterandtheremovablebattery.Theninsert
astraightenedpaperclipintotheemergency-resetholetoresetthecomputer.Afterthecomputer
©CopyrightLenovo201695
isturnedoff,reconnecttheacpoweradapterandreinstalltheremovablebattery,thenrestartthe
computerbypressingthepowerbutton.Ifthecomputerdoesnotturnon,continuewithstep2.
2.Whilethecomputeristurnedoff,removeallpowersourcesfromthecomputer(removablebatteryand
theacpoweradapter).Theninsertastraightenedpaperclipintotheemergency-resetholetoresetthe
computer.Plugintheacpoweradapterwhilekeepingtheremovablebatteryoutofthecomputer.Ifthe
computerdoesnotturnbackon,continuewithstep3.
Note:OncethecomputerstartsupandenterstheWindowsenvironment,usethepropershutdown
proceduretoturnoffthecomputer.Oncethecomputerisoff,reattachtheremovablebatteryandrestart
thecomputer.Ifthecomputerdoesnotstartwiththebatteryreattached,removetheremovablebattery
andagainstartwithstep2.Ifthecomputerstartswithacpowerbutdoesnotstartwhentheremovable
batteryisattached,calltheCustomerSupportCenterforsupport.
3.Whilethecomputerisoff,removeallsourcesofpower(removablebatteryandtheacpoweradapter).
Removeallexternaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,and
soon).Repeatstep2.Ifstep2isunsuccessful,continuewithstep4.
Note:Thefollowingstepsinvolveremovingstaticsensitivecomponentsfromyourcomputer.Makesure
thatyouareproperlygroundedandremoveallsourcesofpowerattachedtothecomputer.Ifyouare
uncomfortableorunsureaboutremovingcomponents,calltheCustomerSupportCenterforassistance.
4.Whilethecomputerisoff,removeallsourcesofpowerandexternalhardware.Removeanynon-original
memorymoduleaddedtoyourcomputer.Afterremovingtheextramemorymoduleandreinstallingthe
originalmemorymodule,repeatstep2.Ifthecomputerstilldoesnotturnon,consulttheusermanual
forothercustomer-replaceablecomponentsthatareattachedtoyourcomputer.
Ifthecomputerstilldoesnotstartup,calltheCustomerSupportCenterandaCustomerSupportSpecialist
willassistyou.
Spillsonthekeyboard
Withamobilecomputer,thereareincreasedchancesofspillingliquidsonthekeyboard.Becausemost
liquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerousshortcircuits,potentially
causingirreparabledamagetoyourcomputer.
Ifyouspillsomethingonyourcomputer:
Attention:Besurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).
Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leavingthecomputer
onmightmakeyourcomputerunusable.
1.Carefullyunplugtheacpoweradapterimmediately.
2.Turnoffthecomputerimmediately.Ifthecomputerdoesnotturnoff,removethebattery.Themore
quicklyyoustopthecurrentfrompassingthroughthecomputerthemorelikelyyouwillreducedamage
fromshortcircuits.
3.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.
Note:Ifyouwanttoreplaceyourkeyboard,youcanpurchaseanewone.
Errormessages
•Message:0177:BadSVPdata,stopPOSTtask.
Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard
mustbereplaced.Havethecomputerserviced.
•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.
96UserGuideThinkPadT560andP50s
Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetup
tochecksecuritysettings.PressF10,andthenpressEntertorestartthesystem.Ifyourcomputer
stillhasaproblem,havethecomputerserviced.
•Message:0187:EAIAdataaccesserror
Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.
•Message:0188:InvalidRFIDSerializationInformationArea
Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardmustbereplaced,
andtheboxserialnumberneedstobereinstalled.Havethecomputerserviced.
•Message:0189:InvalidRFIDconfigurationinformationarea
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardmustbereplaced,
andtheUUIDmustbereinstalled.Havethecomputerserviced.
•Message:0190:Criticallow-batteryerror
Solution:Thecomputerturnedoff,becausethebatteryislow.Connecttheacpoweradaptertothe
computerandchargethebattery.
•Message:0191:SystemSecurity-Invalidremotechangerequested
Solution:Thesystemconfigurationchangehasfailed.Confirmtheoperationandtryagain.Toclearthe
error,enterThinkPadSetup.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Confirmthesupervisorpasswordandtryagain.Tocleartheerror,enterThinkPadSetup.
•Message:0251:SystemCMOSchecksumbad–Defaultconfigurationused
Solution:ThesystemCMOSmighthavebeencorruptedbyanapplicationprogram.Thecomputeruses
thedefaultsettings.EnterThinkPadSetuptoreconfigurethesettings.Ifyoustillseethesameerrorcode,
havethecomputerserviced.
•Message:0253:EFIVariableBlockDatawasdestroyed.
Solution:ThesystemEFIVariableBlockDatamighthavebeencorrupted.EnterThinkPadSetuptoload
thedefaultsettings.Ifthesameproblemstillexists,havethecomputerserviced.
•Message:0271:RealTimeClockError–CheckDateandTimesettings.
Solution:Neitherthedatenorthetimeissetinthecomputer.SetthedateandtimeinThinkPadSetup.
•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:Thewirelessnetworkcardisnotsupportedonthiscomputer.Removeit.
•Message:1820:Morethanoneexternalfingerprintreadersareattached.
Solution:Poweroffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.
•Message:2000:ActiveProtectionsensordiagnosticsfailed.
Solution:ActiveProtectionsensorisnotworkingcorrectly.Havethecomputerserviced.
•Message:2100:DetectionerroronHDD0(MainHDD)
Solution:Themainstoragedriveisnotworking.Havethedriveserviced.
•Message:2110:ReaderroronHDD0(MainHDD)
Solution:Themainstoragedriveisnotworking.Havethedriveserviced.
•Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.
•Message:2201:MachineUUIDisinvalid.
Solution:MachineUUIDisinvalid.Havethecomputerserviced.
Chapter8.Troubleshootingcomputerproblems97
•Message:Fanerror
Solution:Coolingfanhasfailed.Shutdownthecomputerimmediatelyandhavethecomputerserviced.
•Message:Thermalsensingerror
Solution:Thethermalsensorhasaproblem.Shutdownthecomputerimmediatelyandhavethe
computerserviced.
•Message:ThissystemdoesnotsupportbatteriesthatarenotgenuineLenovo-madeorauthorized.The
systemwillcontinuetoboot.Butmaynotchargeunauthorizedbatteries.
Attention:Lenovohasnotresponsibilityfortheperformanceorsafetyofunauthorizedbatteriesand
providesnowarrantiesfordamagearisingoutoftheiruse.
Solution:Unauthorizedbatteryisused.ReplacethebatterywiththecorrectLenovobatteryforthis
system.
•Message:SystemSecurity–Bottomcovertamperdetected
Solution:Bottomcovertamperisdetected.ThismessageisdisplayedwhentheBottomCoverT amper
DetectionisenabledinThinkPadSetupandthesupervisorpasswordisapplied.PressEsctocontinue.
•Message:ConfigurationChanged
Solution:ThinkPadSetupsettingswerechangedbyWMI(WindowsManagementInstrumentation)or
SRSETUP(ThinkPadSetupSettingsCapture/PlaybackUtility).Restartthecomputerimmediately.
•Message:Error:Thenon-volatilesystemUEFIvariablestorageisnearlyfull.
Note:Thiserrorindicatesthattheoperatingsystemorapplicationscannotcreate,modify,ordeletedata
inthenon-volatilesystemUEFIvariablestorageduetoinsufficientstoragespaceafterthePOST.
Thenon-volatilesystemUEFIvariablestorageisusedbytheUEFIBIOSandbytheoperatingsystemor
applications.Thiserroroccurswhentheoperatingsystemorapplicationsstorelargeamountsofdata
inthevariablestorage.AlldataneededforthePOST,suchasBIOSsetupsettings,chipsetorplatform
configurationdata,arestoredinaseparateUEFIvariablestorage.
Solution:EnterThinkPadSetupaftertheerrormessageisdisplayed.Adialogaskstheuserfor
confirmationtocleanupthestorage.IftheuserselectsY es,alldatathatwerecreatedbytheoperating
systemorapplicationsaredeletedexceptglobalvariablesdefinedbytheUnifiedExtensibleFirmware
InterfaceSpecification.IftheuserselectsNo,alldataiskept,buttheoperatingsystemorapplications
willnotbeabletocreate,modify,ordeletedatainthestorage.
Ifthiserrorhappensataservicecenter,Lenovo-authorizedservicepersonnelwillcleanupthenon-volatile
systemUEFIvariablestorageusingtheabovesolution.
Beeperrors
Table5.Beeperrors
BeepsSolution
Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,pause,andoneshortbeep(1-3-3-1
beeps)
Memoryproblem.Shutdownthecomputerimmediately
andhavethecomputerserviced.
OnelongandtwoshortbeepsVideoproblem.Shutdownthecomputerimmediatelyand
havethecomputerserviced.
Threeshortbeeps,pause,oneshortbeep,pause,one
shortbeep,pause,andthreemoreshortbeeps(3-1-1-3
beeps)
PCIresourceproblem.Shutdownthecomputer
immediatelyandhavethecomputerserviced.
98UserGuideThinkPadT560andP50s
Table5.Beeperrors(continued)
BeepsSolution
FourcyclesoffourshortbeepsTCG*-compliantfunctionality-relatedproblem(mightbe
theTPMinitializationfailure).Shutdownthecomputer
immediatelyandhavethecomputerserviced.
*TCGistheabbreviationforTrustedComputingGroup.
FiveshortbeepsSystemboardproblem.Shutdownthecomputer
immediatelyandhavethecomputerserviced.
Fiveshortbeeps,pause,fivemoreshortbeeps,and
pause
TCG-compliantfunctionality-relatedproblem(might
betheBIOScodevalidationfailure).Shutdownthe
computerimmediatelyandhavethecomputerserviced.
Memorymoduleproblems
Printtheseinstructionsnowandkeeptheinstructionswithyourcomputerforreferencelater.
Ifyourmemorymoduleisnotoperatingproperly,checkthefollowingitems:
1.Verifythatthememorymoduleisinstalledandseatedcorrectlyinyourcomputer.
Itmightbenecessarytoremovealladdedmemorymodulestotestthecomputerwithonlythe
factory-installedmemorymodules,andthenreinstallthememorymoduleoneatatimetoensure
aproperconnection.
2.Checkforerrormessagesduringstartup.
Followtheappropriatecorrectiveactionsforpower-onself-test(POST)errormessages.
3.VerifythatthelatestUEFIBIOSforyourmodelhasbeeninstalled.
4.Verifythepropermemoryconfigurationandcompatibilityincludingthemaximummemorysizeandthe
memoryspeed.
5.Rundiagnosticprograms.See“Diagnosingproblems”onpage95.
Networkingproblems
Thefollowingarethemostcommonnetworkingproblems:
Ethernetproblems
•Problem:Yourcomputercannotconnecttothenetwork.
Solution:Makesurethat:
–Thecableisinstalledcorrectly.
ThenetworkcablemustbesecurelyconnectedbothtotheEthernetconnectorofyourcomputerand
totheRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis
100meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblem
persists,tryadifferentcable.
–Youareusingthecorrectdevicedriver.Toinstallthecorrectdriver,dothefollowing:
1.GotoControlPanelandclickHardwareandSound➙DeviceManager.Ifyouarepromptedfor
anadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.
2.Iftheexclamationmark!isdisplayednexttotheadapternameunderNetworkadapters,you
mightnotbeusingthecorrectdriverorthedrivermighthavebeendisabled.Toupdatethedriver,
right-clickthehighlightedadapter.
3.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.
–Theswitchportandtheadapterhavethesameduplexsetting.
Chapter8.Troubleshootingcomputerproblems99
Ifyouconfiguredtheadapterforfullduplex,makesurethattheswitchportalsoisconfiguredforfull
duplex.Settingwrongduplexmodecandegradeperformance,causedataloss,orresultinlost
connections.
–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
•Problem:Theadapterstopsworkingfornoapparentreason.
Solution:Thenetworkdriverfilesmightbecorruptormissing.Updatethedriverbyreferringtotheabove
solutionfortheproceduretomakesurethatthecorrectdevicedriverisinstalled.
•Problem:IfyourcomputerisaGigabitEthernetmodelandyouuseaspeedof1000Mbps,the
connectionfailsorerrorsoccur.
Solution:
–UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.
–Connecttoa1000BASE-Thub/switch(not1000BASE-X).
•Problem:TheWakeonLANfeatureisnotworking.
Solution:
–MakesurethatWakeonLANisenabledinThinkPadSetup.
–Ifitis,checkwithyourLANadministratorforthenecessarysettings.
•Problem:IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.
Instead,itconnectsat100Mbps.
Solution:
–Tryanothercable.
–Makesurethatthelinkpartnerissettoauto-negotiate.
–Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).
Awireless-LANproblem
Problem:Icannotconnecttothenetworkusingthebuilt-inwirelessnetworkcard.
Solution:Makesurethat:
•TheAirplanemodeisoff.
•Yourwireless-LANdriveristhelatestversion.
•Yourcomputeriswithinrangeofawirelessaccesspoint.
•Thewirelessradioisenabled.
Note:IfyouareusingtheWindows7operatingsystem,clickShowhiddeniconsonthetaskbar.The
AccessConnectionsiconisdisplayed.Formoreinformationabouttheicon,refertotheAccessConnections
helpinformationsystem.
FortheWindows7operatingsystem,checktheNetworkName(SSID)andyourencryptioninformation.Use
theAccessConnectionsprogramtoverifythiscase-sensitiveinformation.
Awireless-WANproblem
Problem:AmessageisdisplayedindicatingthatanunauthorizedWANcardisinstalled.
Solution:TheWANcardisnotsupportedonthiscomputer.RemovetheWANcard.
100UserGuideThinkPadT560andP50s
Note:Somemodelsdonothaveawireless-WANcard.
Bluetoothproblems
Note:CheckyourconnectionanytimeandmakesurethatnootherBluetooth-enableddeviceissearchingfor
thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.
•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonesbutcomesfromthelocal
speakereventhoughtheBluetoothheadset/headphonesisconnectedusingaHeadsetprofileorAV
profile.
Solution:Dothefollowing:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.GotoControlPanelandclickHardwareandSound➙Sound➙Playback.
3.IfyouareusingaHeadsetprofile,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusinganAVprofile,selectStereoAudioandclicktheSetDefaultbutton.
4.ClickOKtoclosetheSoundwindow.
•Problem:PIMitemssentfromtheWindows7operatingsystemscannotbereceivedcorrectlyintothe
addressbookofanyotherBluetooth-enableddevice.
Solution:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceiveafilethrough
Bluetooth,aPIMitemsentfromtheWindows7mightbesavedasafilewiththeextension.contact.
Problemswiththekeyboardandotherpointingdevices
Thefollowingarethemostcommonproblemswithkeyboardsandotherpointingdevices.
ThinkPadpointingdeviceproblems
•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
–Whenthecomputeristurnedon
–Whenthecomputerresumesnormaloperation
–WhentheTrackPointpointingdeviceiskeptpressedforalongtime
–Whenthetemperaturechanges
•Problem:TheTrackPointpointingdeviceorThinkPadtrackpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceorThinkPadtrackpadisenabledintheMouse
Propertieswindow.
Keyboardproblems
•Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypadandtheexternal
keyboard.Ensurethatyouhaveseatedtheconnectorscorrectly.
Iftheproblempersists,ensurethatthecorrectdevicedriverisinstalledbydoingthefollowing:
Chapter8.Troubleshootingcomputerproblems101
1.GotoControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,makesurethatyouseethismessage:
DeviceStatus:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
Problemswiththedisplayandmultimediadevices
Thistopicincludesthemostcommonproblemswithdisplaysandmultimediadevices,includingthe
computerdisplay,theexternalmonitor,andaudiodevices.
Computerscreenproblems
•Problem:MyscreenkeepsblankingwhenIdonotwantitto.
Solution:
–IfyourcomputerispreinstalledwiththeWindows7operatingsystem,youcandisableanysystem
timers,suchastheLCDturn-offtimerortheblanktimerbydoingthefollowing:
1.StartPowerManager.
2.ClickthePowerplantab,andthenselectMaximumPerformancefromthepredefinedpower
plans.
–IfyourcomputerispreinstalledwiththeWindows10operatingsystem,dothefollowing:
1.GotoControlPanelandensurethatyouviewControlPanelbyCategory.
2.ClickHardwareandSound➙PowerOptions➙Highperformance.
3.Showtheadditionalplans,thenchooseHighperformance.
•Problem:Thescreenisblank.
Solution:Dothefollowing:
–Pressthedisplay-modeswitchingkeytobringuptheimage.
–Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterygaugeshowsthatthebattery
isnotdepleted,pressthebrightness-upkeytomakethescreenbrighter.
–Ifyourcomputerisinsleepmode,pressFntoresumefromthesleepmode.
–Iftheproblempersists,followthesolutionforthefollowingproblem.
•Problem:WhenIturnonthecomputer,nothingisdisplayedonthescreenandthecomputerdoesnot
beepwhilestartingup.
Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholdingthe
powerbuttonforfoursecondsormore.Thenturnonthecomputerandlistenagain.
Solution:Makesurethat:
–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking
electricaloutlet.
–Thecomputeristurnedon.(Pressthepowerbuttonagainforconfirmation.)
–Thebrightnesslevelofthescreenisappropriatelyset.
102UserGuideThinkPadT560andP50s
Ifapower-onpasswordisset,pressanykeytodisplaythepromptforthepower-onpasswordand
thentypethecorrectpasswordandpressEnter.
Iftheseitemsarecorrectlyset,andthescreenremainsblank,havethecomputerserviced.
•Problem:WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.
Solution:Ifyouhavemodifiedapartitiononyourstoragedrivebyusingpartitionsoftware,information
aboutthatpartition,orthemasterbootrecordmighthavebeendestroyed.
Dothefollowingtotrytosolvetheproblem:
1.Turnoffthecomputer,andthenturnitonagain.
2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:
–Ifyouhaveusedpartitionsoftware,examinethepartitiononthestoragedrivebyusingthe
software,andrecoverthepartitionifrequired.
–Usetherecoverysolutionstorestorethesystemtothefactorydefaultstate.
Iftheproblempersists,havethecomputerserviced.
•Problem:Thescreenisunreadableordistorted.
Solution:Makesurethat:
–Thedisplaydevicedriverisinstalledcorrectly.
–Thescreenresolutionandcolorqualityarecorrectlyset.
–Themonitortypeiscorrect.
Tocheckthesesettings,dothefollowing:
1.Right-clickonthedesktopanddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings.Showthedisplayedwindowinfullscreen.Thenclick
Advanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
2.SelecttheexternalmonitorandsetResolution.
3.Dothefollowing:
–ForWindows7:ClickAdvancedsettings.
–ForWindows10:ClickDisplayadapterproperties.
4.ClicktheMonitortab.Checkthemonitorinformationtomakesurethatthemonitortypeiscorrect.If
itis,clickOKtoclosethewindow;otherwiseproceedwiththefollowingsteps.
5.Ifmorethantwomonitortypesaredisplayed,selectGenericPnPMonitororGenericNon-PnP
Monitor.
6.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
7.ClicktheDrivertab.
8.ClickUpdateDriver.
9.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevice
driversonmycomputer.
10.CleartheShowcompatiblehardwarecheckbox.
Chapter8.Troubleshootingcomputerproblems103
11.Selectthecorrectmanufacturerandmodelfortheexternalmonitor.Ifyoucannotfindyourmonitor
onthelist,stoptheinstallationofthisdriverandusethedrivershippedwithyourmonitor.
12.Afterupdatingthedriver,clickClose.
•Problem:Incorrectcharactersaredisplayedonthescreen.
Solution:Didyouinstalltheoperatingsystemorprogramcorrectly?Iftheyareinstalledandconfigured
correctly,havethecomputerserviced.
•Problem:Thescreenstaysonevenafteryouturnoffyourcomputer.
Solution:Pressandholdthepowerbuttonforfoursecondsormoretoturnoffyourcomputer;then
turnitonagain.
•Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeyouturnonyourcomputer.
Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputerdisplaycontains
multiplethin-filmtransistors(TFTs).Asmallnumberofmissing,discolored,orbrightdotsonthescreen
mightexistallthetime.
•Problem:Thescreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmighthavebeenenabled.Dooneofthefollowing:
–TouchtheTrackPointpointingdeviceortrackpad,orpressakeytoexitthescreensaver.
–Pressthepowerbuttontoresumethecomputerfromsleeporhibernationmode.
Externalmonitorproblems
•Problem:Theexternalmonitorisblank.
Solution:Tobringuptheimage,pressthedisplay-modeswitchingkeyandselectthedesired
monitor.Iftheproblempersists,dothefollowing:
1.Connecttheexternalmonitortoanothercomputertomakesurethatitworks.
2.Reconnecttheexternalmonitortoyourcomputer.
3.Refertothemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat
aresupported.
–Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,
viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.
–Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe
externalmonitoronly.(Ifyouviewoutputonboththecomputerdisplayandtheexternalmonitor,
theexternalmonitorscreenwillbeblankordistorted.)
•Problem:Youcannotsetahigherresolutionthanthepresentoneonyourexternalmonitor.
Solution:Makesurethatthemonitorinformationiscorrect.Ifnecessary,updatethemonitordriver.
•Problem:Thescreenisunreadableordistorted.
Solution:Makesurethat:
–Themonitorinformationiscorrectandtheappropriatemonitortypeisselected.Refertothesolution
totheaboveproblem.
–Makesurethatanappropriaterefreshrateisselectedbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan
electricaloutlet.
2.Turnontheexternalmonitorandthecomputer.
104UserGuideThinkPadT560andP50s
3.Right-clickonthedesktopanddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings.Showthedisplayedwindowinfullscreen.Then
clickAdvanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).
5.Dothefollowing:
–ForWindows7:ClickAdvancedsettings.
–ForWindows10:ClickDisplayadapterproperties.
6.ClicktheMonitortab.
7.Selectthecorrectscreenrefreshrate.
•Problem:Wrongcharactersaredisplayedonthescreen.
Solution:Didyoufollowthecorrectprocedurewheninstallingtheoperatingsystemorprogram?Ifyou
did,havetheexternalmonitorserviced.
•Problem:TheExtenddesktopfunctiondoesnotwork.
Solution:EnabletheExtenddesktopfunctionbydoingthefollowing:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectrical
outlet.
2.Turnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktopanddothefollowing:
–ForWindows7:ClickScreenresolution.
–ForWindows10:ClickDisplaysettings.Showthedisplayedwindowinfullscreen.Thenclick
Advanceddisplaysettings.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
4.ClicktheMonitor-2icon.
5.SelectExtendthesedisplaysformultipledisplays.
6.ClicktheMonitor-1icon(fortheprimarydisplay,thecomputerdisplay).
7.Settheresolutionfortheprimarydisplay.
8.ClicktheMonitor-2icon(fortheexternalmonitor).
9.Setthescreenresolutionforthesecondarydisplay.
10.Settherelativepositionofeachmonitorbydraggingitsicon.Youcansetthemonitorsinanyrelative
position,buttheiconsmusttoucheachother.
11.ClickOKtoapplythechanges.
•Problem:IfyouusetheExtenddesktopfunction,youcannotsetahigherresolutionorhigherrefresh
rateonthesecondarydisplay.
Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplay.Refer
tothesolutiontotheaboveproblem.
•Problem:Displayswitchingdoesnotwork.
Chapter8.Troubleshootingcomputerproblems105
Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.If
aDVDmovieoravideoclipisplaying,stoptheplayback,closetheprogram,andthenchangethe
displayoutputlocation.
•Problem:Thescreenpositionontheexternalmonitorisincorrectwhenthatmonitorissetforahigh
resolution.
Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200,theimageisshiftedtoleftor
rightonthescreen.Tocorrectthis,firstmakesurethatyourexternalmonitorsupportsthedisplaymode
(theresolutionandtherefreshrate)thatyouhaveset.Ifitdoesnot,setadisplaymodethatthemonitor
supports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthemonitoritself
andadjustthesettingsthere.Usuallytheexternalmonitorhasbuttonsforaccesstothesetupmenu.For
details,seethedocumentationthatcomeswiththemonitor.
Audioproblems
•Problem:WaveorMIDIsounddoesnotplaycorrectly.
Solution:Makesurethatthebuilt-inaudiodeviceisconfiguredcorrectly.
1.GotoControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconfirmation,typethe
passwordorprovideconfirmation.
4.Double-clickSound,videoandgamecontrollers.
5.Makesurethatthefollowingdeviceisenabledandconfiguredcorrectly.
•Problem:Recordingsmadeusingthemicrophoneinputarenotloudenough.
Solution:MakesurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:
1.GotoControlPanel.
2.ClickHardwareandSound.
3.ClickSound.
4.ClicktheRecordingtabintheSoundwindow.
5.SelectMicrophone,andclickthePropertiesbutton.
6.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.
7.ClickOK.
Note:Fordetailsaboutcontrollingvolume,refertoyourWindowsonlinehelp.
•Problem:Avolumeorbalanceslidercannotbemoved.
Solution:Theslidermightbegrayedout.Thismeansthatitspositionisfixedbythehardwareand
cannotbechanged.
•Problem:Thevolumeslidersdonotstayinplacewhensomeaudioapplicationsareused.
Solution:Itisnormalforthesliderstochangepositionwhencertainsoundapplicationsareused.The
applicationsareawareofthesettingsintheVolumeMixerwindowandareallowedtochangethesettings
themselves.AnexampleistheWindowsMediaPlayer.Usuallytheapplicationhasslidersavailableto
controlthesoundfromwithintheprogram.
•Problem:Thebalanceslidercannotcompletelymuteonechannel.
Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot
completelymuteeitherchannel.
106UserGuideThinkPadT560andP50s
•Problem:ThereisnovolumecontrolforMIDIsoundintheVolumeMixerwindow.
Solution:Usethehardwarevolumecontrol.Thisisbecausethebuilt-insynthesizersoftwaredoes
notsupportthecontrol.
•Problem:ThesoundcannotbeturnedoffevenifyousettheMastervolumecontrolatminimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.
Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers.
•Problem:Whenyouconnectheadphonestoyourcomputerwhileplayingsound,aspeakerdoesnot
producesound.
Solution:Oncetheheadphonesareattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant
tolistentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.For
details,refertothehelpinformationsystemforRealtekHDAudioManager.
Fingerprintreaderproblems
•Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.
•Problem:Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader
withadry,soft,lint-freecloth.
Fortipsonhowtomaintainthefingerprintreader,refertoMaintainingthefingerprintreader.
Batteryandpowerproblems
Thistopiccontainsinstructionsontroubleshootingbatteryandpowerproblems.
Batteryproblems
•Problem:Theremovablebatterycannotbefullychargedinthestandardchargetimewhenthecomputer
ispoweredoff.
Solution:Theremovablebatterymightbeover-discharged.Dothefollowing:
1.Turnoffthecomputer.
2.Makesurethattheover-dischargedbatterypackisinthecomputer.
3.Connecttheacpoweradaptertothecomputerandletitcharge.
Ifaquickchargerisavailable,useittochargetheover-dischargedbatterypack.
Iftheremovablebatterycannotbefullychargedin24hours,useanewbatterypack.
•Problem:Thecomputershutsdownbeforethebatterystatusiconshowsthatthebatteryisempty,orthe
computeroperatesafterthebatterystatusiconshowsthatthebatteryisempty.
Solution:Dischargeandrechargethebatterypack.
•Problem:Theoperatingtimeforafullychargedbatterypackisshort.
Solution:Dischargeandrechargethebatterypack.Ifyourbatteryoperatingtimeisstillshort,usea
newbatterypack.
•Problem:Thecomputerdoesnotoperatewithafullychargedbatterypack.
Solution:Thesurgeprotectorinthebatterypackmightbeactive.Turnoffthecomputerforoneminuteto
resettheprotector;thenturnonthecomputeragain.
•Problem:Thebatterypackcannotbecharged.
Chapter8.Troubleshootingcomputerproblems107
Solution:Youcannotchargethebatterywhenitistoohot.Ifthebatteryfeelshot,removeitfromthe
computerandallowittocooltoroomtemperature.Afteritcools,reinstallitandrechargethebattery.Ifit
stillcannotbecharged,haveitserviced.
Anacpoweradapterproblem
Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedintheWindowsnotificationarea.Alsotheacpower
indicatordoesnotlightup.
Solution:Dothefollowing:
1.Makesurethattheconnectionoftheacpoweradapteriscorrect.Forinstructionsonconnectingtheac
poweradapter,seeSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,thendisconnecttheacpower
adapterandremovethemainbattery.
3.Reinstallthebatteryandreconnecttheacpoweradapter,thenturnonthecomputer.
4.IfthepoweradaptericonstillisnotdisplayedintheWindowsnotificationarea,havetheacpower
adapterandyourcomputerserviced.
Powerproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourcomputerisgettingnopoweratall,checkthefollowingitems:
1.Verifythepowerbutton.Thepowerbuttonisilluminatedwheneverthecomputerison.
2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheacpower
adapterdirectlytotheacpoweroutlet.
3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andmakesurethatthepowercableis
firmlyattachedtotheadapterbrickandthecomputer.
4.Verifytheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.
Ifyourcomputerdoesnotrunonbatterypower,checkthefollowingitems:
1.Removeandreinstallthebatterytomakesurethatitisproperlyconnected.
2.Ifthebatteryrunsoutofpower,attachacpoweradaptertorechargethebattery.
3.Ifthebatteryischargedbutthecomputerdoesnotrun,replacethebatterywithanewone.
Apowerbuttonproblem
Problem:Thesystemdoesnotrespond,andyoucannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonfor4secondsormore.Ifthe
computerisstillnotreset,removetheacpoweradapterandthebattery.
Bootproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Ifyoureceiveanerrormessagebeforetheoperatingsystemloads,followtheappropriatecorrectiveactions
forpower-onself-test(POST)errormessages.
Ifyoureceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopconfigurationafterthe
POSTiscompleted,checkthefollowingitems:
1.GototheLenovoSupportWebsiteathttp://www.lenovo.com/supportandsearchfortheerrormessage.
108UserGuideThinkPadT560andP50s
2.GototheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/andsearchforthe
errormessage.
Sleepandhibernationproblems
•Problem:Thecomputerenterssleepmodeunexpectedly.
Solution:Ifthemicroprocessoroverheats,thecomputerautomaticallyenterssleepmodetoallowthe
computertocoolandtoprotectthemicroprocessorandotherinternalcomponents.Checkthesettings
forsleepmode.
•Problem:Thecomputerenterssleepmodeimmediatelyafterthepower-onself-test.
Solution:Ensurethat:
–Thebatteryischarged.
–Theoperatingtemperatureiswithintheacceptablerange.Referto“Operatingenvironment”onpage
13.
Ifthebatteryischargedandthetemperatureiswithinrange,havethecomputerserviced.
•Problem:Acriticallow-batteryerroroccurs,andthecomputerimmediatelyturnsoff.
Solution:Thebatterypowerisgettinglow.Plugtheacpoweradapterintoanelectricaloutletand
connecttheacpoweradaptertothecomputer,orreplacethebatterywithachargedone.
•Problem:ThecomputerdisplayremainsblankafteryoupressFntoreturnfromsleepmode.
Solution:Checkwhetheranexternalmonitorwasdisconnectedorturnedoffwhilethecomputerwasin
sleepmode.Ifyoudisconnectedorturnedofftheexternalmonitor,connectitorturnitonbeforeresuming
thecomputerfromthesleepmode.Whenresumingthecomputerfromthesleepmodewithoutattaching
theexternalmonitororturningiton,andthecomputerdisplayremainsblank,pressthedisplay-mode
switchingkeytobringupthecomputerdisplay.
•Problem:Thecomputerdoesnotreturnfromsleepmode,orthesystemstatusindicatorblinksslowly
andthecomputerdoesnotwork.
Solution:Ifthesystemdoesnotreturnfromsleepmode,itmighthaveenteredsleeporhibernationmode
automaticallybecausethebatteryisdepleted.Checkthesystemstatusindicator.
–Ifthesystemstatusindicatorblinksslowly,yourcomputerisinsleepmode.Connecttheacpower
adaptertothecomputer;thenpressFn.
–Ifthesystemstatusindicatorisoff,yourcomputerisinpower-offstateorhibernationmode.Connect
theacpoweradaptertothecomputer;thenpressthepowerbuttontoresumeoperation.
Ifthesystemstilldoesnotreturnfromsleepmode,yoursystemmightstoprespondingandyoumightnot
beabletoturnoffthecomputer.Inthiscase,youneedtoresetthecomputer.Ifyouhavenotsavedyour
data,itmightbelost.Toresetthecomputer,pressandholdthepowerbuttonfor4secondsormore.If
thesystemisstillnotreset,removetheacpoweradapterandthebattery.
•Problem:Yourcomputerdoesnotentersleeporhibernationmode.
Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep
orhibernationmode.
Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceattachedtotheUSB
connectormighthavebeendisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSB
device.
•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.
Chapter8.Troubleshootingcomputerproblems109
Solution:Ifthewakeupfunctionisenabled,thecomputerconsumesasmallamountofpower.Thisisnot
adefect.Fordetails,referto“Power-savingmodes”onpage33.
Problemswithdrivesandotherstoragedevices
Thissectionincludesstoragedriveproblems.
Storagedriveproblems
•Problem:Thestoragedrivemakesarattlingnoiseintermittently.
Solution:Therattlingnoisemightbeheard:
–Whenthestoragedrivebeginsorfinishesgettingaccesstodata.
–Whenyoucarrythestoragedrive.
–Whenyoucarryyourcomputer.
Thisisanormalcharacteristicofastoragedriveandisnotadefect.
•Problem:Thestoragedrivedoesnotwork.
Solution:OntheStartupmenuofThinkPadSetup,makesurethatthestoragedriveisontheBoot
priorityorderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentryforitonthe
listandpressShift+1tomoveitbacktotheBootpriorityorderlist.
•Problem:Aftersettingaharddiskpasswordonthestoragedriveofthecomputer,youmovedthedriveto
anothercomputer.Nowyoucannotunlocktheharddiskpassword.
Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight
notsupportsuchasecurityfunction.
Asolid-statedriveproblem
Problem:WhenyoucompressfilesorfoldersbyuseofthedatacompressionfunctioninWindows,and
thendecompressthem,theprocessofwritingtoorreadingfromthefilesorfoldersisslow.
Solution:ApplythediskdefragmentationtoolinWindowsforfasteraccesstothedata.
Asoftwareproblem
Problem:Anapplicationdoesnotruncorrectly.
Solution:Makesurethattheproblemisnotbeingcausedbytheapplication.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheapplication.Refertothemanuals
suppliedwiththeapplication.
Checkthefollowing:
•Theapplicationisdesignedtooperatewithyouroperatingsystem.
•Otherapplicationsruncorrectlyonyourcomputer.
•Thenecessarydevicedriversareinstalled.
•Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageisdisplayedwhileyouareusingtheapplicationprogram,refertothemanualssupplied
withtheapplication.
110UserGuideThinkPadT560andP50s
Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentative
forhelp.
Problemswithportsandconnectors
Thefollowingarethemostcommonproblemswithportsandconnectors.
AUSBproblem
Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthatthe
assignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.ToopentheDevice
Managerwindow,gotoControlPanelandclickHardwareandSound➙DeviceManager.Ifyouare
promptedforanadministratorpasswordorconfirmation,typethepasswordorprovideconfirmation.
Referto“Diagnosingproblems”onpage95andrunadiagnostictestoftheUSBconnector.
Adockingstation
Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutryto
resumeoperation.
Solution:Makesurethat:
•Theacpoweradapterisconnectedtothedockingstation.
•Thecomputerissecurelyattachedtothedockingstation.
Chapter8.Troubleshootingcomputerproblems111
112UserGuideThinkPadT560andP50s
Chapter9.Recoveryoverview
Thischapterprovidesinformationabouttherecoverysolutions.
•“RecoveryoverviewfortheWindows7operatingsystem”onpage113
•“RecoveryoverviewfortheWindows10operatingsystem”onpage118
RecoveryoverviewfortheWindows7operatingsystem
ThissectionprovidesinformationabouttherecoverysolutionsprovidedbyLenovoontheWindows7
operatingsystem.
Notes:
•Therearevariousmethodstochoosefromwhenconsideringhowtorecoverintheeventofasoftware-or
hardware-relatedproblem.Somemethodsvarydependingonthetypeofyouroperatingsystem.
•Theproductontherecoverymediamightbeusedonlyforthefollowingpurposes:
–Restoretheproductpreinstalledonyourcomputer
–Reinstalltheproduct
–ModifytheproductusingtheAdditionalFiles
Topreventpotentialperformancerisksorunexpectedbehaviorthatmightbecausedbythenewstorage
drivetechnology,itisrecommendedthatyouuseoneofthefollowingsoftwareprogramsforbackup:
•RescueandRecovery4.52orlater
•AcronisTrueImage2010orlater
•ParagonBackup&Recovery10Suitorlater,ParagonBackup&Recovery10Homeorlater
Creatingandusingarecoverymedia
Youcanuserecoverymediatorestorethestoragedrivetothefactorydefaultsettings.Recoverymedia
areusefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe
computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure,
itisimportanttocreaterecoverymediaasearlyaspossible.
Note:Therecoveryoperationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium
andadatamedium.YourMicrosoftWindowslicensepermitsyoutocreateonlyonedatamedium,soitis
importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.
Creatingrecoverymedia
Thissectionprovidesinstructionsonhowtocreaterecoverymedia.
YoucancreaterecoverymediausingdiscsorexternalUSBstoragedevices.Tocreaterecoverymedia,
youneedadiscorUSBstoragedevicewithatleast16GBofstorage.TherequireddiscorUSBcapacity
dependsonthesizeoftherecoveryimage.
Attention:CreatingrecoverymediawilldeleteanythingstoredonthediscorUSBstoragedevice.Toavoid
dataloss,makeabackupcopyofallthedatathatyouwanttokeep.
©CopyrightLenovo2016113
Tocreaterecoverymedia,clickStart➙AllPrograms➙LenovoPCExperience➙LenovoTools➙
FactoryRecoveryDisks.Then,followtheinstructionsonthescreen.
Usingrecoverymedia
Thissectionprovidesinstructionsonhowtouserecoverymediaondifferentoperatingsystems.
•Youcanuserecoverymediatorestorethecomputertothefactorydefaultsettingsonly.Youcanuse
recoverymediatoputthecomputerinanoperationalstateafterallothermethodsofrecoveryhavefailed.
Attention:Whenyouuserecoverymediatorestorethecomputertothefactorydefaultsettings,allthe
filescurrentlyonthestoragedrivewillbedeletedandreplacedbythefactorydefaultsettings.
Touserecoverymedia,dothefollowing:
1.Dependingonthetypeofyourrecoverymedia,connectthebootmedium(memorykeyorotherUSB
storagedevice)tothecomputer,orinsertthebootdiscintotheexternalopticaldrive.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheBootMenu
windowopens,releasetheF12key.
3.SelectthedesiredstartupdeviceandpressEnter.Therestoreprocessbegins.
4.Followtheinstructionsonthescreentocompletetheoperation.
Notes:
1.Afterrestoringyourcomputertothefactorydefaultsettings,youmighthavetoreinstalldevicedrivers
forsomedevices.See“Reinstallingpreinstalledprogramsanddevicedrivers”onpage117.
2.SomecomputerscomewithMicrosoftOfficeorMicrosoftWorkspreinstalled.Ifyouneedtorecover
orreinstallyourMicrosoftOfficeorMicrosoftWorksprograms,youmustusetheMicrosoftOfficeCD
orMicrosoftWorksCD.ThesediscsareprovidedonlywithcomputerspreinstalledwithMicrosoft
OfficeorMicrosoftWorks.
Performingbackupandrecoveryoperations
TheRescueandRecoveryprogramenablesyoutobackupallyourstoragedrivecontentsincludingthe
operatingsystem,datafiles,softwareprograms,andpersonalsettings.Youcandesignatewherethe
RescueandRecoveryprogramstoresthebackup:
•Inaprotectedareaofyourstoragedrive
•OnanattachedexternalUSBharddiskdrive
•Onanetworkdrive
•Onrecordablediscs(arecordableopticaldriveisrequiredforthisoption)
Afteryouhavebackedupthecontentsonthestoragedrive,youcanrestorethecompletecontentsofthe
storagedrive,restoreonlytheselectedfiles,orrestoreonlytheWindowsoperatingsystemandapplications.
Performingabackupoperation
ThissectionprovidesinstructionsonhowtoperformabackupoperationusingtheRescueandRecovery
program.
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoPCExperience➙LenovoTools➙
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClickBackupyourharddriveandselectbackupoperationoptions.Then,followtheinstructionson
thescreentocompletethebackupoperation.
114UserGuideThinkPadT560andP50s
Performingarecoveryoperation
ThissectionprovidesinstructionsonhowtoperformarecoveryoperationusingtheRescueandRecovery
program.
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoPCExperience➙LenovoTools➙
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheRestoreyoursystemfromabackupicon.
4.Followtheinstructionsonthescreentocompletetherecoveryoperation.
UsingtheRescueandRecoveryworkspace
TheRescueandRecoveryworkspaceresidesinaprotected,hiddenareaofyourstoragedrivethatoperates
independentlyfromtheWindowsoperatingsystem.Thisenablesyoutoperformrecoveryoperationsevenif
youcannotstarttheWindowsoperatingsystem.Youcanperformthefollowingrecoveryoperationsfrom
theRescueandRecoveryworkspace:
•Rescuefilesfromyourstoragedriveorfromabackup
TheRescueandRecoveryworkspaceenablesyoutolocatefilesonyourstoragedriveandtransfer
themtoanetworkdriveorotherrecordablemedia,suchasaUSBdeviceoradisc.Thissolutionis
availableevenifyoudidnotbackupyourfilesorifchangesweremadetothefilessinceyourlastbackup
operation.YoualsocanrescueindividualfilesfromaRescueandRecoverybackuplocatedonyourlocal
storagedrive,aUSBdevice,oranetworkdrive.
•RestoreyourstoragedrivefromaRescueandRecoverybackup
IfyouhavebackedupyourstoragedriveusingtheRescueandRecoveryprogram,youcanrestorethe
storagedrivefromaRescueandRecoverybackup,evenifyoucannotstarttheWindowsoperating
system.
•Restoreyourstoragedrivetothefactorydefaultsettings
TheRescueandRecoveryworkspaceenablesyoutorestorethecompletecontentsofyourstoragedrive
tothefactorydefaultsettings.Ifyouhavemultiplepartitionsonyourstoragedrive,youhavetheoptionto
restorethefactorydefaultsettingstotheC:partitionandleavetheotherpartitionsintact.Becausethe
RescueandRecoveryworkspaceoperatesindependentlyfromtheWindowsoperatingsystem,youcan
restorethefactorydefaultsettingsevenifyoucannotstarttheWindowsoperatingsystem.
Attention:IfyourestorethestoragedrivefromaRescueandRecoverybackuporrestorethestorage
drivetothefactorydefaultsettings,allfilesontheprimarypartition(usuallydriveC:)willbedeletedin
therecoveryprocess.Ifpossible,makecopiesofimportantfiles.IfyouareunabletostarttheWindows
operatingsystem,youcanusetherescuefilesfeatureoftheRescueandRecoveryworkspacetocopyfiles
fromyourstoragedrivetoothermedia.
TostarttheRescueandRecoveryworkspace,dothefollowing:
1.Makesurethatthecomputeristurnedoff.
2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsor
seealogoscreen,releasetheF11key.
3.IfyouhavesetaRescueandRecoverypassword,typeyourpasswordwhenprompted.TheRescue
andRecoveryworkspaceopensafterashortdelay.
Note:IftheRescueandRecoveryworkspacefailstoopen,see“Solvingrecoveryproblems”on
page117.
4.Dooneofthefollowing:
•Torescuefilesfromyourstoragedriveorfromabackup,clickRescuefilesandfollowthe
instructionsonthescreen.
Chapter9.Recoveryoverview115
•TorestoreyourstoragedrivefromaRescueandRecoverybackuportorestoreyourstoragedriveto
thefactorydefaultsettings,clickRestoreyoursystemandfollowtheinstructionsonthescreen.
FormoreinformationaboutthefeaturesoftheRescueandRecoveryworkspace,clickHelp.
Notes:
1.Afterrestoringyourstoragedrivetothefactorydefaultsettings,youmighthavetoreinstalldevice
driversforsomedevices.See“Reinstallingpreinstalledprogramsanddevicedrivers”onpage117.
2.SomecomputerscomewithMicrosoftOfficeorMicrosoftWorkspreinstalled.Ifyouneedtorecover
orreinstallyourMicrosoftOfficeorMicrosoftWorksprograms,youmustusetheMicrosoftOfficeCD
orMicrosoftWorksCD.ThesediscsareprovidedonlywithcomputerspreinstalledwithMicrosoft
OfficeorMicrosoftWorks.
Creatingandusingarescuemedium
Witharescuemedium,suchasadiscoraUSBharddiskdrive,youcanrecoverthecomputerfromfailures
thatpreventyoufromgainingaccesstotheRescueandRecoveryworkspaceonyourstoragedrive.
Notes:
1.Therecoveryoperationsyoucanperformusingarescuemediumvarydependingontheoperating
system.
2.Therescuedisccanbestartedinalltypesofopticaldrives.
Creatingarescuemedium
Thissectionprovidesinstructionsonhowtocreatearescuemedium.
1.FromtheWindowsdesktop,clickStart➙AllPrograms➙LenovoPCExperience➙LenovoTools➙
EnhancedBackupandRestore.TheRescueandRecoveryprogramopens.
2.IntheRescueandRecoverymainwindow,clicktheLaunchadvancedRescueandRecoveryarrow.
3.ClicktheCreateRescueMediaicon.TheCreateRescueandRecoveryMediawindowopens.
4.IntheRescueMediaarea,selectthetypeoftherescuemediumyouwanttocreate.Youcancreatea
rescuemediumusingadiscoraUSBharddiskdrive.
5.ClickOKandfollowtheinstructionsonthescreentocreatearescuemedium.
Usingarescuemedium
Thissectionprovidesinstructionsonhowtousetherescuemediumyouhavecreated.
•Ifyouhavecreatedarescuemediumusingadisc,usethefollowinginstructionstousetherescuemedium:
1.Turnoffyourcomputer.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheBootMenu
windowopens,releasetheF12key.
3.IntheBootMenuwindow,selectthedesiredexternalopticaldriveasthefirstbootdevice.Then,
inserttherescuediscintotheopticaldriveandpressEnter.Therescuemediumstarts.
•IfyouhavecreatedarescuemediumusingaUSBharddiskdrive,usethefollowinginstructionsto
usetherescuemedium:
1.AttachtheUSBharddiskdrivetooneoftheUSBconnectorsonyourcomputer.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheBootMenu
windowopens,releasetheF12key.
3.IntheBootMenuwindow,selecttheUSBharddiskdriveasthefirstbootdeviceandpressEnter.
Therescuemediumstarts.
116UserGuideThinkPadT560andP50s
Whentherescuemediumstarts,theRescueandRecoveryworkspaceopens.Thehelpinformationfor
eachfeatureisavailablefromtheRescueandRecoveryworkspace.Followtheinstructionstocomplete
therecoveryprocess.
Reinstallingpreinstalledprogramsanddevicedrivers
Yourcomputerhasprovisionsthatenableyoutoreinstallselectedfactory-installedprogramsanddevice
drivers.
Reinstallingpreinstalledprograms
Toreinstallsomepreinstalledapplicationprograms,dothefollowing:
1.Turnonyourcomputer.
2.GototheC:\SWTOOLSdirectory.
3.OpentheAPPSfolder.Thefoldercontainsseveralsubfoldersnamedforthevariouspreinstalled
applications.
4.Openthesubfolderfortheapplicationyouwanttoreinstall.
5.Double-clickSetup,andthenfollowtheon-screenstepstoreinstalltheapplication.
Reinstallingpreinstalleddevicedrivers
Attention:Whenyoureinstalldevicedrivers,youarechangingthecurrentconfigurationofyourcomputer.
Reinstalldevicedriversonlywhenitisnecessarytocorrectaproblemwithyourcomputer.
Toreinstalladevicedriverforafactory-installeddevice,dothefollowing:
1.Turnonyourcomputer.
2.GototheC:\SWTOOLSdirectory.
3.OpentheDRIVERSfolder.Thefoldercontainsseveralsubfoldersnamedforthevariousdevices
installedinyourcomputer(forexample,AUDIOandVIDEO).
4.Openthesubfolderforthedevice.
5.Reinstallthedevicedriverbyoneofthefollowingmethods:
•Inthesubfolderforthedevice,lookforatextfile(afilewiththeextension.txt).Thetextfilecontains
informationonhowtoreinstallthatdevicedriver.
•Ifthesubfolderforthedevicecontainsafileofsetupinformation(afilewiththeextension.inf),you
canusetheAddNewHardwareprogram(intheWindowsControlPanel)toreinstallthedevicedriver.
Notalldevicedriverscanbereinstalledbyuseofthisprogram.IntheAddNewHardwareprogram,
whenpromptedforthedevicedriveryouwanttoinstall,clickHaveDiskandBrowse.Thenselect
thedevicedriverfilefromthedevicesubfolder.
•Inthesubfolderforthedevice,lookfortheexecutablefile(afilewiththeextension.exe).Double-click
thefile,andfollowtheinstructionsonthescreen.
Attention:Ifyouneedupdateddevicedriversforyourcomputer,donotdownloadthemfromtheWindows
UpdateWebsite.ObtainthemfromLenovo.Formoreinformation,see“Makingsuredevicedriversare
up-to-date”onpage90.
Solvingrecoveryproblems
IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironment,doone
ofthefollowing:
•UsearescuemediumtostarttheRescueandRecoveryworkspace.See“Creatingandusingarescue
medium”onpage116.
Chapter9.Recoveryoverview117
•Userecoverymediaifallothermethodsofrecoveryhavefailedandyouneedtorestorethestoragedrive
tothefactorydefaultsettings.See“Creatingandusingarecoverymedia”onpage113.
Note:IfyouareunabletoaccesstheRescueandRecoveryworkspaceortheWindowsenvironmentfroma
rescuemediumorrecoverymedia,youmightnothavetherescuedevice(aninternalstoragedrive,adisc,a
USBharddiskdrive,orotherexternaldevices)setasthefirstbootdeviceinthestartupdevicesequence.
Youmustfirstmakesurethatyourrescuedeviceissetasthefirstbootdeviceinthestartupdevice
sequenceintheThinkPadSetupprogram.Fordetailedinformationonhowtotemporarilyorpermanently
changethestartupdevicesequence,see“Startupmenu”onpage85.
Itisimportanttocreatearescuemediumandasetofrecoverymediaasearlyaspossibleandstorethem
inasafeplaceforfutureuse.
RecoveryoverviewfortheWindows10operatingsystem
TheWindowsrecoveryprogramsenableyoutoresetyourcomputeroruseadvancedstartupoptions.
ItisrecommendedthatyoucreatearecoveryUSBdriveasearlyaspossible.StoretherecoveryUSBdrive
asabackuporreplacementfortheWindowsrecoveryprograms.
Formoreinformation,see“CreatingandusingarecoveryUSBdrive”onpage119.
Resettingyourcomputer
Ifyourcomputerdoesnotperformwell,youmightconsiderresettingyourcomputer.Intheresettingprocess,
youcanchoosetokeepyourfilesorremovethem,andthenreinstalltheWindowsoperatingsystem.
Toresetyourcomputer,dothefollowing:
Note:Thegraphicaluserinterface(GUI)itemsoftheoperatingsystemmightchangewithoutnotice.
1.OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs,andthenclickSettings➙Update&security➙Recovery.
2.IntheResetthisPCsection,clickGetstarted.
3.Followtheinstructionsonthescreentoresetyourcomputer.
Usingadvancedstartupoptions
Withadvancedstartupoptions,youcanchangethefirmwaresettingsofthecomputer,changethestartup
settingsoftheWindowsoperatingsystem,startthecomputerfromanexternaldevice,orrestorethe
Windowsoperatingsystemfromasystemimage.
Touseadvancedstartupoptions,dothefollowing:
Note:TheGUIitemsoftheoperatingsystemmightchangewithoutnotice.
1.OpentheStartmenuandthenclickSettings.IfSettingsisnotdisplayed,clickAllappstodisplayall
programs,andthenclickSettings➙Update&security➙Recovery.
2.IntheAdvancedstartupsection,clickRestartnow➙Troubleshoot➙Advancedoptions.
3.Selectadesiredstartupoption,thenfollowtheinstructionsonthescreen.
RecoveringyouroperatingsystemifWindows10failstostart
TheWindowsrecoveryenvironmentonyourcomputeriscapableofoperatingindependentlyfromthe
Windows10operatingsystem.Thisenablesyoutorecoverorrepairtheoperatingsystemevenifthe
Windows10operatingsystemfailstostart.
118UserGuideThinkPadT560andP50s
Aftertwoconsecutivefailedbootattempts,theWindowsrecoveryenvironmentstartsautomatically.Then
youcanchooserepairandrecoveryoptionsbyfollowingtheinstructionsonthescreen.
Note:Ensurethatyourcomputerisconnectedtoacpowerduringtherecoveryprocess.
CreatingandusingarecoveryUSBdrive
YoucancreatearecoveryUSBdriveasabackupfortheWindowsrecoveryprograms.Withtherecovery
USBdrive,youcantroubleshootandfixtheproblemsevenifthepreinstalledWindowsrecoveryprograms
aredamaged.
CreatingarecoveryUSBdrive
TheUSBdrivethatyouusetocreatetherecoveryUSBdrivemustbeatleast16GBofstorage.Theactual
USBcapacitythatisrequireddependsonthesizeoftherecoveryimage.
Attention:ThecreationprocessdeletesanythingstoredontheUSBdrive.Toavoiddataloss,makea
backupcopyofallthedatathatyouwanttokeep.
TocreatearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpowerduringthefollowingprocess.
1.ConnectaproperUSBdrive(atleast16GBofstorage).
2.Typerecoveryinthesearchboxonthetaskbar.ThenclickCreatearecoverydrive.
3.ClickYesintheUserAccountControlwindowtoallowtheRecoveryMediaCreatorprogramtostart.
4.IntheRecoveryDrivewindow,followtheon-screeninstructionstocreatearecoveryUSBdrive.
UsingtherecoveryUSBdrive
Ifyoucannotstartyourcomputer,refertothecorrespondinginformationinthetopic“Troubleshooting”on
page95totrytosolvetheproblembyyourself.Ifyoustillcannotstartyourcomputer,usetherecovery
USBdrivetorecoveryourcomputer.
TousearecoveryUSBdrive,dothefollowing:
Note:Ensurethatyourcomputerisconnectedtoacpower.
1.ConnecttherecoveryUSBdrivetothecomputer.
2.Turnonorrestartthecomputer.BeforetheWindowsoperatingsystemstarts,repeatedlypresstheF12
key.TheBootMenuwindowopens.
3.SelecttherecoveryUSBdriveasthebootdevice.
4.Selectapreferredkeyboardlayout.
5.ClickTroubleshoottodisplaytheoptionalrecoverysolutions.
6.Selectacorrespondingrecoverysolutionaccordingtoyoursituation.Thenfollowtheinstructionson
thescreentocompletetheprocess.
Chapter9.Recoveryoverview119
120UserGuideThinkPadT560andP50s
Chapter10.Replacingdevices
Thischapterprovidesinstructionsonhowtoinstallorreplacehardwareforyourcomputer.
•“Staticelectricityprevention”onpage121
•“Disablingthebuilt-inbattery”onpage121
•“Replacingtheremovablebattery”onpage122
•“InstallingorreplacingthemicroSIMcard”onpage123
•“Replacingthekeyboard”onpage125
•“Replacingthebasecoverassembly”onpage130
•“Replacingamemorymodule”onpage132
•“Replacingtheinternalstoragedrive”onpage134
•“Replacingthecoin-cellbattery”onpage138
•“Replacingthedc-incableassembly”onpage140
•“Replacingthewireless-WANcard”onpage142
Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoptionor
aCRU,donotopenthestatic-protectivepackagethatcontainsthepartuntiltheinstructionsdirectyou
toinstallthepart.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Alwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagethatcontainsthe
parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackageandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackageonasmooth,
levelsurfaceandplacethepartonthepackage.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Disablingthebuilt-inbattery
Beforereplacinganyhardwarecomponent,ensurethatyouhavedisabledthebuilt-inbattery.
ForWindows10,disableFastStartupbeforedisablingthebuilt-inbattery.
TodisableFastStartupforWindows10,dothefollowing:
1.Fromthedesktop,typePowerinthesearchboxonthetaskbar,andselectPowerOptions.
2.ClickChangewhatthepowerbuttonsdoontheleftpane.
©CopyrightLenovo2016121
3.ClickChangesettingsthatarecurrentlyunavailableatthetop.
4.IfpromptedbyUserAccountControl(UAC),clickYes.
5.CleartheTurnonfaststartupcheckbox,andthenclickSavechanges.
Todisablethebuilt-inbattery,dothefollowing:
1.Turnoffyourcomputeranddisconnecttheacpoweradapterandallcablesfromthecomputer.
2.Turnonyourcomputer.Whenthelogoscreenisdisplayed,immediatelypressF1toenterThinkPad
Setup.
3.SelectConfig➙Power.ThePowersubmenuisdisplayed.
4.SelectDisablebuilt-inbatteryandpressEnter.
5.SelectYesintheSetupConfirmationwindow.Thebuilt-inbatteryisdisabledandthecomputerturnsoff
automatically.Waitthreetofiveminutestoletthecomputercool.
Replacingtheremovablebattery
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi.
ThissystemsupportsonlybatteriesspeciallydesignedforthisspecificsystemandmanufacturedbyLenovo
oranauthorizedbuilder.Thesystemdoesnotsupportunauthorizedbatteriesorbatteriesdesignedforother
systems.Ifanunauthorizedbatteryorabatterydesignedforanothersystemisinstalled,thesystemdoes
notchargeandthefollowingmessageisdisplayed:
“Thebatteryinstalledisnotsupportedbythissystemandwillnotcharge.Pleasereplacethebattery
withthecorrectLenovobatteryforthissystem.”
Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and
providesnowarrantiesforfailuresordamagearisingoutoftheiruse.
DANGER
Iftherechargeablebatterypackisincorrectlyreplaced,thereisdangerofanexplosion.Thebattery
packcontainsasmallamountofharmfulsubstances.Toavoidpossibleinjury:
•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.
•Keepthebatterypackawayfromfire.
•Donotexposeittoexcessiveheat.
•Donotexposeittowaterorrain.
•Donotshort-circuitit.
•Donotdrop,crush,puncture,orsubjecttostrongforces.Batteryabuseormishandlingcan
causethebatterytooverheat,whichcancausegassesorflameto“vent”fromthebattery
packorcoin-cellbattery.
Toreplacetheremovablebattery,dothefollowing:
Note:Dependingonthemodel,theremovablebatteryofyourcomputermightlookslightlydifferentfromthe
oneinthefollowingillustrations.
1.Disconnectacpowerfromthecomputerandturnoffthecomputer.Closethecomputerdisplayand
turnthecomputerover.
122UserGuideThinkPadT560andP50s
2.Unlockthebatterylatch1.Slidethebatterylatch2totheunlockedpositionandholditthere.Then
removethebattery3.
3.Insertanewbatteryuntilitclicksintoplace.Ensurethatthebatterylatchesareinthelockedposition.
4.Turnthecomputeroveragain.Connectthecomputertoacpower.
InstallingorreplacingthemicroSIMcard
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi.
MicroSIMcardisasmallplasticcardwithanIntegratedCircuit(IC)chipmountedononesideofthecard.
IfyourcomputersupportsthewirelessWANfeature,amicroSIMcardmightberequiredtoestablish
wirelessWANconnections.Dependingonthecountryorregionofdelivery,somecomputermodelsmight
beshippedwithamicroSIMcard,eitherinstalledinthecomputeroraspartoftheshippingcontents.Ifyour
computerdoesnotcomewithamicroSIMcard,youcanpurchaseonefromthelocalserviceprovider.
ToinstallorreplacethemicroSIMcard,dothefollowing:
Chapter10.Replacingdevices123
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage121.
2.Removetheremovablebattery.See“Replacingtheremovablebattery”onpage122.
3.Locatethemicro-SIM-cardslotinsidethebatterycompartment.
4.IfamicroSIMcardisalreadyinstalledintheslot,gentlypushthemicroSIMcardtoejectitandthen
slideitoutoftheslot.
5.EnsurethatthenewmicroSIMcardiscorrectlyorientatedasshowninthefollowingillustration.Then,
insertthenewmicroSIMcardfirmlyintotheslotuntilitclicksintoplace.
6.Reinstallthebatterypack.See“Replacingtheremovablebattery”onpage122.
7.Turnthecomputeroveragain.Connecttheacpoweradapterandallcablestothecomputer.
124UserGuideThinkPadT560andP50s
Replacingthekeyboard
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi.
Note:Dependingonthemodel,yourcomputermightlookslightlydifferentfromtheillustrationsinthistopic.
Removingthekeyboard
Toremovethekeyboard,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage121.
2.Disconnecttheacpoweradapterandallcablesfromthecomputer.Waitseveralminutestoletthe
computercool.
3.Closethecomputerdisplayandturnthecomputerover.
4.Removethebatterypack.See“Replacingtheremovablebattery”onpage122.
5.Findthekeyboardmulti-toolintheshippingpackageofthenewkeyboard.Thefollowingillustration
showsakeyboardmulti-tool.
6.Torevealthescrewheadsbeneaththekeyboardframe,slidethekeyboardframeforwardby2.5mm
(0.1inch)withtheflatendofthekeyboardmulti-tool.
Chapter10.Replacingdevices125
7.Loosenthescrewsthatsecurethekeyboardwiththecrossendofthekeyboardmulti-tool.
8.Pivotthekeyboardslightlyupward1untilyoucanseetheconnectorsonthebottomsideofthe
keyboard.Thenturnthekeyboardover2.
126UserGuideThinkPadT560andP50s
2.Insertthekeyboardintothespaceundertheframeofthekeyboardbezelasshown.Ensurethatthefront
edgeofthekeyboard(theedgethatisclosetothedisplay)isundertheframeofthekeyboardbezel.
3.Revealthescrewheadsbyslidingthekeyboardframeforwardwiththeflatendofthekeyboard
multi-tool.Ensurethatthescrewheadsareexposedcompletely.
128UserGuideThinkPadT560andP50s
6.Adjustthekeyboardframeinplacewiththeflatendofthekeyboardmulti-tooltoensurethatallthe
latchesaresecuredunderthekeyboardbezel.
7.Reinstallthebatterypack.See“Replacingtheremovablebattery”onpage122.
8.Turnthecomputeroveragain.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthebasecoverassembly
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi.
Note:Dependingonthemodel,yourcomputermightlookslightlydifferentfromtheillustrationsinthistopic.
Toreplacethebasecoverassembly,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage121.
2.Closethecomputerdisplayandturnthecomputerover.
3.Removethebatterypack.See“Replacingtheremovablebattery”onpage122.
4.Loosenthescrews.
130UserGuideThinkPadT560andP50s
8.Reinstalltheremovablebatteryandturnthecomputeroveragain.Connecttheacpoweradapterand
allcables.
Replacingamemorymodule
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi.
Increasingmemorycapacityisaneffectivewaytomakeprogramsrunfaster.Toreplaceoraddamemory
module,readthefollowingprerequisites,andthentheinstructions.
Note:Theoperatingspeedofthememorymodulehasdependencyonthesystemconfiguration.Insome
conditions,thememorymoduleinyourcomputermightnotbeabletooperateatthemaximumspeed.
Attention:Beforeyoustartinstallingamemorymodule,touchametaltableoragroundedmetalobject.This
actionreducesanystaticelectricityfromyourbody.Staticelectricitycoulddamagethememorymodule.
Replacingamemorymodule
Toreplaceamemorymodule,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage121.
2.Closethecomputerdisplayandturnthecomputerover.
3.Removethebatterypack.See“Replacingtheremovablebattery”onpage122.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage130.
5.Openthelatchesonbothsidesofthememoryslotatthesametime1,andthenremovethememory
module2.
132UserGuideThinkPadT560andP50s
6.Insertthememorymoduleintothememoryslotatanangleofabout20degrees1.Pivotthememory
moduledownwarduntilitsnapsintoplace2.Ensurethatthememorymoduleisfirmlyinstalledin
thememoryslotandcannotbemovedeasily.
Attention:Donottouchthecontactedgeofthememorymodule.Otherwisethememorymodule
mightgetdamaged.
Note:Ifyourcomputerisinstalledwithonlyonememorymodule,ensurethatthememorymoduleis
installedinthememoryslotnexttothethermalfanassembly.
7.Reinstallthebasecoverassemblyandtheremovablebattery.
8.Turnthecomputeroveragain.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthestorage-drivestabilizerbar
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi.
Toreplacethestorage-drivestabilizerbar,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage121.
2.Closethecomputerdisplayandturnthecomputerover.
3.Removethebatterypack.See“Replacingtheremovablebattery”onpage122.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage130.
Chapter10.Replacingdevices133
5.Removethescrews.Thenremovethestorage-drivestabilizerbar.
6.Putthenewstorage-drivestabilizerbarinplaceandreinstallthescrews.
7.Reinstallthebasecoverassemblyandtheremovablebattery.
8.Turnthecomputeroveragain.Connecttheacpoweradapterandallcablestothecomputer.
Replacingtheinternalstoragedrive
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi.
Attention:Theinternalstoragedrive(harddiskdrive,solid-statedrive,orhybriddrive)isverysensitive.
Incorrecthandlingcancausedamageandpermanentlossofdata.Observethefollowingguidelines:
•Replacethestoragedriveonlyifyouupgradeitorhaveitrepaired.Theconnectorsandslotofthestorage
drivearenotdesignedforfrequentchangesordriveswapping.
•Donotdropthedriveorsubjectittophysicalshocks.Putthedriveonamaterial,suchassoftcloth,that
absorbsanyphysicalshocks.
•Donotapplypressuretothecoverofthedrive.
•Donottouchtheconnector.
•Beforeremovingthestoragedrive,makeabackupcopyofalltheinformationonit,andthenturnoffthe
computer.
•Neverremovethedrivewhilethecomputerisoperating,insleepmode,orinhibernationmode.
134UserGuideThinkPadT560andP50s
Toreplacethestoragedrive,dothefollowing:
Note:Dependingonthecomputermodel,theinternalstoragedriveanddrivecablethatcomewithyour
computermightlookdifferentfromtheillustrationsinthistopic.
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage121.
2.Closethecomputerdisplayandturnthecomputerover.
3.Removethebatterypack.See“Replacingtheremovablebattery”onpage122.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage130.
5.Disconnectthedrivecablefromthesystemboardandremovethescrewthatsecuresthedrive.
6.Liftthedrivebythescrew-tabsideandpullthedriveoutofthedrivebayslightly1.Gentlypulloutthe
drivecablethroughthestorage-drivestabilizerbar2andthenremovethedrive.
Chapter10.Replacingdevices135
7.Disconnectthedrivecablefromthestoragedrive.
8.Connectthedrivecabletothenewstoragedrive.
Note:YourcomputermightcomewithaSerialAdvancedTechnologyAttachment(SATA)orPeripheral
ComponentInterconnectExpress(PCIe)drive.Ensurethatthenewstoragedriveisofthesametype
withtheremovedone.Otherwise,thenewstoragedrivemightnotadapttothedrivecable.
136UserGuideThinkPadT560andP50s
10.Reinstallthescrewtosecurethestoragedriveandconnectthedrivecabletothesystemboard.
Attention:Donotroutethecableonthestorage-drivestabilizerbar.Otherwise,thecablemightget
damagedwhenthebasecoverassemblyisinstalled.
11.Reinstallthebasecoverassemblyandtheremovablebattery.
12.Turnthecomputeroveragain.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthecoin-cellbattery
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi.
138UserGuideThinkPadT560andP50s
DANGER
Ifthecoin-cellbatteryisincorrectlyreplaced,thereisdangerofanexplosion.Thecoin-cellbattery
containsasmallamountofharmfulsubstances.Toavoidpossibleinjury:
•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.
•Keepthebatterypackawayfromfire.
•Donotexposeittoexcessiveheat.
•Donotexposeittowaterorrain.
•Donotshort-circuitit.
•Donotdrop,crush,puncturethebattery,ormakeitsubjecttostrongforces.Batteryabuseor
mishandlingcancausethebatterytooverheat,whichcancausegassesorflameto“vent”from
thebatterypackorcoin-cellbattery.
Toreplacethecoin-cellbattery,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage121.
2.Closethecomputerdisplayandturnthecomputerover.
3.Removethebatterypack.See“Replacingtheremovablebattery”onpage122.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage130.
5.Detachtheconnector1,andthenremovethecoin-cellbattery2.
Chapter10.Replacingdevices139
6.Installthenewcoin-cellbattery1,andthenattachtheconnector2.
7.Reinstallthebasecoverassemblyandtheremovablebattery.
8.Turnthecomputeroveragain.Connecttheacpoweradapterandallcablestothecomputer.
9.TurnonthecomputerandentertheThinkPadSetupprogram.Thenresetthedateandtime.
Replacingthedc-incableassembly
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi.
Toreplacethedc-incableassembly,dothefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage121.
2.Closethecomputerdisplayandturnthecomputerover.
3.Removethebatterypack.See“Replacingtheremovablebattery”onpage122.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage130.
5.Removethescrewsandthenremovethebracket.
140UserGuideThinkPadT560andP50s
6.Disconnectthedc-incablefromthesystemboardandthenremovethedc-incableassembly.
7.Putthenewdc-incableassemblyinplaceandconnectthedc-incabletothesystemboard.
Attention:Donotroutethedc-incableonthehinge.Otherwise,thedc-incablemightgetdamaged
whenthebasecoverassemblyisinstalled.
Chapter10.Replacingdevices141
8.Reinstallthebracketandinstallthescrews.
9.Reinstallthebasecoverassemblyandtheremovablebattery.
10.Turnthecomputeroveragain.Connecttheacpoweradapterandallcablestothecomputer.
Replacingthewireless-WANcard
Note:Thefollowinginformationisonlyforuser-installablemodules.
Beforeyoustart,printtheseinstructions.Readtheimportantsafetyinformationfirst.See“Important
safetyinformation”onpagevi.
Attention:Beforeyoustartinstallingawireless-WANcard,touchametaltableoragroundedmetalobject.
Thisactionreducesanystaticelectricityfromyourbody.Staticelectricitycoulddamagethecard.
Yourcomputermightbeequippedwithawireless-WANcard.Toreplacethewireless-WANcard,doing
thefollowing:
1.Disablethebuilt-inbattery.See“Disablingthebuilt-inbattery”onpage121.
2.Closethecomputerdisplayandturnthecomputerover.
3.Removethebatterypack.See“Replacingtheremovablebattery”onpage122.
4.Removethebasecoverassembly.See“Replacingthebasecoverassembly”onpage130.
5.Ifatoolisprovidedwiththenewwireless-WANcardtohelpyoudisconnectcables,usethetoolto
disconnectthecablesfromthewireless-WANcard.Ifnosuchatoolisprovided,holdthecable
connectorwithyourfingersandgentlydisconnecteachcablefromthewireless-WANcard.
142UserGuideThinkPadT560andP50s
6.Removethescrew.Thewireless-WANcardisreleasedfromthesecuredpositionandpivotsupward.
7.Carefullyremovethewireless-WANcardoutoftheslot.
8.Alignthecontactedgeofthenewwireless-WANcardwiththekeyintheslot.Thencarefullyinsertthe
newwireless-WANcardintotheslotatanangleofabout20degrees.Pivotthewireless-WANcard
downward.
Chapter10.Replacingdevices143
9.Installthescrewtosecurethewireless-WANcardinplace.
10.Connecttheantennacablestothewireless-WANcard.Ensurethatyouattachthecablewiththered
marktothemainconnectorandthebluecabletotheauxiliaryconnectoronthewireless-WANcard.
11.Reinstallthebasecoverassemblyandtheremovablebattery.
12.Turnthecomputeroveragain.Connecttheacpoweradapterandallcablestothecomputer.
144UserGuideThinkPadT560andP50s
Chapter11.Gettingsupport
ThischapterprovidesinformationaboutgettinghelpandsupportfromLenovo.
•“BeforeyoucontactLenovo”onpage145
•“Gettinghelpandservice”onpage145
•“Purchasingadditionalservices”onpage147
BeforeyoucontactLenovo
Often,youcansolveyourcomputerproblemsbyreferringtotheinformationintheexplanationsoferror
codes,runningdiagnosticprograms,orbyconsultingtheLenovoSupportWebsite.
Registeringyourcomputer
RegisteryourcomputerwithLenovo.Formoreinformation,see“Registeringyourcomputer”onpage17.
Downloadingsystemupdates
Downloadingupdatedsoftwaremightresolveproblemsyouexperiencewithyourcomputer.
Todownloadupdatedsoftware,gotothefollowingWebsiteandfollowtheinstructionsonthescreen:
http://www.lenovo.com/support
Recordinginformation
BeforeyoutalktoaLenovorepresentative,recordthefollowingimportantinformationaboutyourcomputer.
Recordingproblemsymptomsanddetails
Collecttheanswerstothequestionsbelowbeforeyoucallforhelp.Then,youwillbeabletogethelp
asquicklyaspossible.
•Whatistheproblem?Isitcontinuousorintermittent?
•Isthereanerrormessage?Whatistheerrorcode,ifany?
•Whatoperatingsystemareyouusing?Whichversion?
•Whichsoftwareapplicationswererunningatthetimeoftheproblem?
•Cantheproblembereproduced?Ifso,how?
Recordingsysteminformation
Theserialnumberlabelisonthebottomofyourcomputer.Recordthemachinetypeandtheserialnumber.
•WhatisthenameofyourLenovoproduct?
•Whatisthemachinetype?
•Whatistheserialnumber?
Gettinghelpandservice
Ifyouneedhelp,service,technicalassistance,orjustwantmoreinformationaboutLenovoproducts,you
willfindawidevarietyofsourcesavailablefromLenovotoassistyou.Thissectioncontainsinformation
aboutwheretogoforadditionalinformationaboutLenovoandourproducts,whattodoifyouexperiencea
problemwithyourcomputer,andwhomtocallforserviceshoulditbenecessary.
©CopyrightLenovo2016145
Informationaboutyourcomputerandpreinstalledsoftware,ifany,isavailableinthedocumentationthat
comeswithyourcomputer.Thedocumentationincludesprintedbooks,onlinebooks,readmefiles,andhelp
files.Inaddition,informationaboutLenovoproductsisavailableontheWorldWideWeb.
MicrosoftServicePacksarethelatestsoftwaresourceforWindowsproductupdates.Theyareavailable
throughWebdownload(connectionchargesmightapply)orthroughdisc.Formorespecificinformationand
links,gotohttp://www.microsoft.com.Lenovoofferstechnicalassistancewithinstallationof,orquestions
relatedto,ServicePacksforyourLenovo-preinstalledMicrosoftWindowsproduct.Forinformation,contact
theCustomerSupportCenter.
Usingdiagnosticprograms
Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour
computer,thefirstplacetostartisthetroubleshootinginformationinyourcomputerdocumentation.Ifyou
suspectasoftwareproblem,seethedocumentation,includingreadmefilesandhelpinformationsystems,
thatcomewiththeoperatingsystemorapplicationprogram.
ThinkPadnotebookcomputerscomewithasetofdiagnosticprogramsthatyoucanusetohelpyouidentify
hardwareproblems.See“Diagnosingproblems”onpage95forinstructionsonhowtousethediagnostic
programs.
Thetroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor
updateddevicedriversorothersoftware.Youcangetthelatesttechnicalinformationanddownloaddevice
driversandupdatesfromtheLenovoSupportWebsiteathttp://www.lenovo.com/support.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
CallingLenovo
Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,duringthewarrantyperiod,youcan
gethelpandinformationbytelephonethroughtheCustomerSupportCenter.Thefollowingservicesare
availableduringthewarrantyperiod:
•Problemdetermination-Trainedpersonnelareavailabletoassistyouwithdeterminingifyouhavea
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,
trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.
•Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct
hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges
(ECs)thatapplytoyourhardwareavailable.
Thefollowingitemsarenotcovered:
146UserGuideThinkPadT560andP50s
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornonwarrantedparts
•Identificationofsoftwareproblemsources
•ConfigurationofUEFIBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyourLenovohardwareproduct,
see“Warrantyinformation”intheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnicalassistancerepresentative
needstohelpyouresolveacomputerproblem.Ensurethatyouhavedownloadedthemostcurrentdrivers
andsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfortechnical
assistance,havethefollowinginformationavailable:
•Machinetypeandmodel
•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase
•Descriptionoftheproblem
•Exactwordingofanyerrormessages
•Hardwareandsoftwareconfigurationinformationforyoursystem
Telephonenumbers
ForalistoftheLenovoSupportphonenumbersforyourcountryorregion,goto
http://www.lenovo.com/support/phoneorrefertotheSafety,Warranty,andSetupGuidethatcomeswith
yourcomputer.
Note:Phonenumbersaresubjecttochangewithoutnotice.Thelatestphonenumbersareavailableat
http://www.lenovo.com/support/phone.Ifthenumberforyourcountryorregionisnotprovided,contact
yourLenovoresellerorLenovomarketingrepresentative.
Purchasingadditionalservices
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforLenovo
andnon-Lenovohardware,operatingsystems,andapplicationprograms;networksetupandconfiguration
services;upgradedorextendedhardwarerepairservices;andcustominstallationsservices.Service
availabilityandservicenamemightvarybycountry.
Formoreinformationabouttheseservices,goto:
http://www.lenovo.com/essentials
Chapter11.Gettingsupport147
148UserGuideThinkPadT560andP50s
AppendixA.SupplementalinformationontheUbuntu
operatingsystem
Inlimitedcountriesorregions,Lenovoofferscustomersanoptiontoordercomputerswiththepreinstalled
Ubuntu®operatingsystem.
IfyouorderUbuntusystem,readthefollowinginformationbeforeyouusethecomputer.Ignoreany
informationrelatedtoWindows-basedprograms,utilities,andLenovopreinstalledapplicationsinthis
documentation.
AccessingtheLenovoLimitedWarranty
ThisproductiscoveredbythetermsoftheLenovoLimitedWarranty(LLW),versionL505-0010-0208/2011.
YoucanviewtheLLWinanumberoflanguagesfromthisWebsite.ReadtheLenovoLimitedWarrantyat:
http://www.lenovo.com/warranty/llw_02
TheLLWalsoispreinstalledonthecomputer.ToaccesstheLLW,gotothefollowingdirectory:
/usr/share/doc/lenovo-doc
IfyoucannotviewtheLLWeitherfromtheWebsiteorfromyourcomputer,contactyourlocalLenovooffice
orresellertoobtainaprintedversionoftheLLW.
AccessingtheUbuntuhelpsystem
TheUbuntuhelpsystemprovidesinformationabouthowtousetheUbuntuoperatingsystem.Toaccessthe
helpsystemfromtheUnity,moveyourcursortotheLaunchbar,andthenclicktheHelpicon.Ifyoucannot
findtheHelpiconfromtheLaunchbar,clicktheSearchicon,andtypeHelptosearchit.
TolearnmoreabouttheUbuntuoperatingsystem,goto:
http://www.ubuntu.com
Supportinginformation
Ifyouneedhelp,service,technicalassistance,ormoreinformationabouttheUbuntuoperatingsystemor
otherapplications,contacttheprovideroftheUbuntuoperatingsystemortheprovideroftheapplication.If
youneedtheserviceandsupportforhardwarecomponentsshippedwithyourcomputer,contactLenovo.
FormoreinformationabouthowtocontactLenovo,refertotheUserGuideandSafetyandWarrantyGuide.
ToaccessthelatestUserGuideandSafetyandWarrantyGuide,goto:
http://www.lenovo.com/support
ThefollowinglistprovidesinformationaboutcomponentsandfeaturesfullysupportedbyLenovo.
Notes:Someofthecomponentsandfeaturesmightnotbeavailableonyourcomputer.
•BasicInput/OutputSystem(BIOS)
–LegacyBIOS
–UnifiedExtensibleFirmwareInterface(UEFI)BIOSwithnon-secureboot
•Storagedevice
–Harddiskdrive
–Solid-statedrive
–Hybriddrive
©CopyrightLenovo2016149
•Display
–Colordisplay
–Integratedcamera
–Built-inmicrophones
•Interface
–Audioconnector
–Ethernetconnector
–Externalmonitorconnectors
–HighDefinitionMultimediaInterface(HDMITM)connector
–MiniDisplayPortconnector
–HDMIaudio2channel
–Mediacardreader
–SecureDigital(SD)
–SecureDigitalHigh-Capacity(SDHC)
–MultiMediaCard(MMC)
–USB3.0connector
–AlwaysOnUSB3.0connector
•Keyboard
–Six-rowkeyboard
–Trackpad
–TrackPoint
–TrackPointbuttons
•Wirelessfeature
–Integratedwirelesslocalareanetwork(LAN)(WPA/WPA2-PSK)
ThefollowinglistprovidesinformationaboutcomponentsandfeaturespartlysupportedbyLenovo.
Note:Dependingonthemodel,someofthecomponentsandfeaturesmightnotbeavailableonyour
computer.
•Bluetoothaudioprofiles
•Display
–3Dgraphics
–Multipledisplay
•Keyboard
–Functionkeys
•Trackpad
–Horizontalscrolling
–Verticalscrolling
•MicroSIMcard
ThefollowinglistprovidesinformationaboutcomponentsandfeaturesthatarenotsupportedbyLenovo.
150UserGuideThinkPadT560andP50s
Note:Dependingonthemodel,someofthecomponentsandfeaturesmightnotbeavailableonyour
computer.
•Accelerometer
•Fingerprintreader
•HDMI5.1channel
•HybridGraphiccard
•IntegratedwirelessWideAreaNetwork(WAN)
•Surroundaudio
•Smartcardreader
•Dockingstationconnector
AppendixA.SupplementalinformationontheUbuntuoperatingsystem151
152UserGuideThinkPadT560andP50s
AppendixB.Regulatoryinformation
Thelatestcomplianceinformationisavailableathttp://www.lenovo.com/compliance.
Wirelessrelatedinformation
Wirelessinteroperability
Wireless-LANcardisdesignedtobeinteroperablewithanywireless-LANproductthatisbasedonDirect
SequenceSpreadSpectrum(DSSS),ComplementaryCodeKeying(CCK),and/orOrthogonalFrequency
DivisionMultiplexing(OFDM)radiotechnology,andiscompliantto:
•The802.11b/gStandard,802.11a/b/g,802.11n,or802.11aconwireless-LANs,asdefinedandapproved
bytheInstituteofElectricalandElectronicsEngineers.
•TheWirelessFidelity(WiFi)certificationasdefinedbytheWi-FiAlliance.
YourBluetoothcardiscompliantwithBluetoothSpecification4.0asdefinedbytheBluetoothSpecial
InterestGroupSIG.Itsupportsthefollowingprofiles:
Note:DependingontheBluetoothdeviceandtheoperatingsystemyouuse,someprofilesmightnotbe
supported.
•AdvancedAudioDistributionProfile(A2DP)
•Audio/VideoControlTransportProtocol(AVCTP)
•Audio/VideoDistributionTransportProtocol(AVDTP)
•A/VRemoteControlProfile(AVRCP)
•BasicImagingProfile(BIP)
•BasicPrintingProfile(BPP)
•Dial-UpNetworkingProfile(DUN)
•FileTransferProfile(FTP)
•GenericAccessProfile(GAP)
•GenericA/VDistributionProfile(GAVDP)
•HardcopyCableReplacementProfile(HCRP)
•HeadsetProfile(HSP)
•Hands-FreeProfile(HFP)
•HumanInterfaceDeviceProfile(HID)
•MessageAccessProfile(MAP)
•ObjectExchangeProtocol(OBEX)
•ObjectPushProfile(OPP)
•PersonalAreaNetworkingProfile(PAN)
•PhoneBookAccessProfile(PBAP)
•ServiceDiscoveryProtocol(SDP)
•SynchronizationProfile(SYNC)
•VideoDistributionProfile(VDP)
•GenericAttributeProfile(GATT)
©CopyrightLenovo2016153
•ProximityProfile
•FindMeProfile
•ImmediateAlertProfile
•BatteryStatusProfile
Usageenvironmentandyourhealth
Thiscomputercontainsintegratedwirelesscardsthatoperatewithintheguidelinesidentifiedbyradio
frequency(RF)safetystandardsandrecommendations;therefore,Lenovobelievesthisproductissafefor
usebyconsumers.Thesestandardsandrecommendationsreflecttheconsensusoftheworldwidescientific
community,andresultfromdeliberationsofpanelsandcommitteesofscientists,whocontinuallyreviewand
interprettheextensiveresearchliterature.
Insomesituationsorenvironments,theuseofwirelessdevicesmightberestrictedbytheproprietorofa
buildingorresponsiblerepresentativesofanorganization.Forexample,thesesituationsandareasmight
includethefollowing:
•Onboardofairplanes,inhospitalsornearpetrolstations,blastingareas(withelectro-explosivedevices),
medicalimplantsorbody-wornelectronicmedicaldevices,suchaspacemakers.
•Inanyotherenvironmentwheretheriskofinterferencetootherdevicesorservicesisperceivedor
identifiedasharmful.
Ifyouareuncertainofthepolicythatappliestotheuseofwirelessdevicesinaspecificarea(suchasan
airportorhospital),youareencouragedtoaskforauthorizationtouseawirelessdevicepriortoturning
onthecomputer.
LocationoftheUltraConnectwirelessantennas
ThinkPadnotebookcomputersfeatureanintegratedUltraConnect™wirelessantennasystembuiltintothe
displayforoptimalreception,enablingwirelesscommunicationwhereveryouare.
Thefollowingillustrationshowstheantennaslocationsofyourcomputer:
Note:Yourcomputermightlookdifferentfromthefollowingillustration.
154UserGuideThinkPadT560andP50s
1Wireless-LANantenna(auxiliary)
2Wireless-WANantenna(auxiliary,availableonsomemodels)
3Wireless-WANantenna(main,availableonsomemodels)
4Wireless-LANantenna(main)
Wireless-radiocomplianceinformation
Computermodelsequippedwithwirelesscommunicationscomplywiththeradiofrequencyandsafety
standardsofanycountryorregioninwhichithasbeenapprovedforwirelessuse.
Brazilwireless-radiocomplianceinformation
Esteequipamentooperaemcarátersecundário,istoé,nãotemdireitoaproteçãocontrainterferência
prejudicial,mesmodeestaçõesdomesmotipo,enãopodecausarinterferênciaasistemasoperandoem
caráterprimário.
Thisequipmentisasecondarytypedevice,thatis,itisnotprotectedagainstharmfulinterference,even
iftheinterferenceiscausedbyadeviceofthesametype,anditalsocannotcauseanyinterferenceto
primarytypedevices.
Mexicowireless-radiocomplianceinformation
Advertencia:EnMexicolaoperacióndeesteequipoestásujetaalassiguientesdoscondiciones:(1)es
posiblequeesteequipoodispositivonocauseinterferenciaperjudicialy(2)esteequipoodispositivodebe
aceptarcualquierinterferencia,incluyendolaquepuedacausarsuoperaciónnodeseada.
Locatingwirelessregulatorynotices
Formoreinformationaboutthewirelessregulatorynotices,refertotheRegulatoryNoticeshippedwithyour
computer.
IfyourcomputerisshippedwithouttheRegulatoryNotice,youcanfinditontheWebsiteat:
http://www.lenovo.com/UserManual
Certificationrelatedinformation
Thefollowingtablecontainsinformationoftheproductname,complianceID,andmachinetypes.
AppendixB.Regulatoryinformation155
ProductnameComplianceIDMachinetypes
ThinkPadT560TP00051B20FHand20FJ
ThinkPadP50sTP00051B20FKand20FL
Exportclassificationnotice
ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport
ClassificationControlNumber(ECCN)of5A992.c.Itcanbere-exportedexcepttoanyoftheembargoed
countriesintheEARE1countrylist.
Electronicemissionnotices
FederalCommunicationsCommissionDeclarationofConformity
Thefollowinginformationreferstothefollowingproducts:
•ThinkPadT560,machinetypes20FHand20FJ
•ThinkPadP50s,machinetypes20FKand20FL
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant
toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful
interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency
energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular
installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe
determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby
oneormoreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
•Consultanauthorizeddealerorservicerepresentativeforhelp.
Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspecifiedor
recommendedcablesandconnectorsorbyunauthorizedchangesormodificationstothisequipment.
Unauthorizedchangesormodificationscouldvoidtheuser'sauthoritytooperatetheequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesiredoperation.
ResponsibleParty:
Lenovo(UnitedStates)Incorporated
1009ThinkPlace-BuildingOne
Morrisville,NC27560
PhoneNumber:919-294-5900
IndustryCanadaClassBemissioncompliancestatement
CANICES-3(B)/NMB-3(B)
156UserGuideThinkPadT560andP50s
EuropeanUnion-CompliancetotheElectromagneticCompatibility
Directive
ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EConthe
approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.Lenovocannot
acceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfromanon-recommended
modificationoftheproduct,includingtheinstallationofoptioncardsfromothermanufacturers.
ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBInformationTechnology
EquipmentaccordingtoEuropeanStandardEN55022.ThelimitsforClassBequipmentwerederived
fortypicalresidentialenvironmentstoprovidereasonableprotectionagainstinterferencewithlicensed
communicationdevices.
EUcontact:Lenovo,Einsteinova21,85101Bratislava,Slovakia
GermanClassBcompliancestatement
DeutschsprachigerEUHinweis:
HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit
DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2004/108/EG(früher89/336/EWG)zur
AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten
undhältdieGrenzwertederEN55022KlasseBein.
Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu
betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.
LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt
ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne
EmpfehlungderLenovogesteckt/eingebautwerden.
Deutschland:
EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln
DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“
EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder
EU-Richtlinie2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.
ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit
vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische
VerträglichkeitvonGeräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),für
GerätederKlasseB.
DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen
-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo
(Deutschland)GmbH,Meitnerstr.9,D-70563Stuttgart.
InformationeninHinsichtEMVGParagraf4Abs.(1)4:
DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.
AppendixB.Regulatoryinformation157
KoreaClassBcompliancestatement
JapanVCCIClassBcompliancestatement
Japancompliancestatementforproductswhichconnecttothepower
mainswithratedcurrentlessthanorequalto20Aperphase
Japannoticeforacpowercord
Theacpowercordshippedwithyourproductcanbeusedonlyforthisspecificproduct.Donotusetheac
powercordforotherdevices.
LenovoproductserviceinformationforTaiwan
Eurasiancompliancemark
Brazilaudionotice
Ouvirsonscommaisde85decibéisporlongosperíodospodeprovocardanosaosistemaauditivo.
158UserGuideThinkPadT560andP50s
AppendixC.WEEEandrecyclingstatements
Lenovoencouragesownersofinformationtechnology(IT)equipmenttoresponsiblyrecycletheir
equipmentwhenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassist
equipmentownersinrecyclingtheirITproducts.ForinformationaboutrecyclingLenovoproducts,goto
http://www.lenovo.com/recycling.Thelatestenvironmentalinformationaboutourproductsisavailableat
http://www.lenovo.com/ecodeclaration.
ImportantWEEEinformation
TheWEEEmarkingonLenovoproductsappliestocountrieswithWEEEande-wasteregulations(for
example,theEuropeanWEEEDirective,IndiaE-WasteManagement&HandlingRules,2011).Appliancesare
labeledinaccordancewithlocalregulationsconcerningwasteelectricalandelectronicequipment(WEEE).
Theseregulationsdeterminetheframeworkforthereturnandrecyclingofusedappliancesasapplicable
withineachgeography.Thislabelisappliedtovariousproductstoindicatethattheproductisnottobe
thrownaway,butratherputintheestablishedcollectionsystemsforreclaimingtheseendoflifeproducts.
Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingmustnotdisposeofendoflife
EEEasunsortedmunicipalwaste,butusethecollectionframeworkavailabletothemforthereturn,recycle,
andrecoveryofWEEEandtominimizeanypotentialeffectsofEEEontheenvironmentandhumanhealth
duetothepresenceofhazardoussubstances.Lenovoelectricalandelectronicequipment(EEE)maycontain
partsandcomponents,whichatend-of-lifemightqualifyashazardouswaste.
EEEandwasteelectricalandelectronicequipment(WEEE)canbedeliveredfreeofchargetotheplaceof
saleoranydistributorthatsellselectricalandelectronicequipmentofthesamenatureandfunctionas
theusedEEEorWEEE.
ForadditionalWEEEinformation,goto:
http://www.lenovo.com/recycling
WEEEinformationforHungary
Lenovo,asaproducer,bearsthecostincurredinconnectionwiththefulfillmentofLenovo’sobligations
underHungaryLawNo.197/2014(VIII.1.)subsections(1)-(5)ofsection12.
Japanrecyclingstatements
CollectingandrecyclingadisusedLenovocomputerormonitor
IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty
ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof
Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed
ofbyanindustrialwastedisposalcontractorcertifiedbyalocalgovernment.InaccordancewiththeLaw
©CopyrightLenovo2016159
forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollectingand
RecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.Fordetails,
visittheLenovoWebsiteathttp://www.lenovo.com/recycling/japan.
PursuanttotheLawforPromotionofEffectiveUtilizationofResources,thecollectingandrecyclingof
home-usedcomputersandmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisservice
isprovidedfreeofchargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,goto
http://www.lenovo.com/recycling/japan.
DisposingofLenovocomputercomponents
SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother
environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit
boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.
DisposingofdisusedlithiumbatteriesfromLenovocomputers
Abutton-shapedlithiumbatteryisinstalledinsideyourLenovocomputertoprovidepowertothecomputer
clockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouneedtoreplaceitwitha
newone,contactyourplaceofpurchaseorcontactLenovoforservice.Ifyouneedtodisposeofadisused
lithiumbattery,insulateitwithvinyltape,contactyourplaceofpurchaseoranindustrial-waste-disposal
operator,andfollowtheirinstructions.
Disposalofalithiumbatterymustcomplywithlocalordinancesandregulations.
DisposingofadisusedbatterypackfromLenovonotebookcomputers
YourLenovonotebookcomputerhasalithiumionbatterypackoranickelmetalhydridebatterypack.Ifyou
areacompanyemployeewhousesaLenovonotebookcomputerandneedtodisposeofabatterypack,
contacttheproperpersoninLenovosales,service,ormarketing,andfollowthatperson'sinstructions.You
alsocanrefertotheinstructionsathttp://www.lenovo.com/jp/ja/environment/recycle/battery/.
IfyouuseaLenovonotebookcomputerathomeandneedtodisposeofabatterypack,you
mustcomplywithlocalordinancesandregulations.Youalsocanrefertotheinstructionsat
http://www.lenovo.com/jp/ja/environment/recycle/battery/.
RecyclinginformationforBrazil
DeclaraçõesdeReciclagemnoBrasil
DescartedeumProdutoLenovoForadeUso
Equipamentoselétricoseeletrônicosnãodevemserdescartadosemlixocomum,masenviadosàpontosde
coleta,autorizadospelofabricantedoprodutoparaquesejamencaminhadoseprocessadosporempresas
especializadasnomanuseioderesíduosindustriais,devidamentecertificadaspelosorgãosambientais,de
acordocomalegislaçãolocal.
ALenovopossuiumcanalespecíficoparaauxiliá-lonodescartedessesprodutos.Casovocêpossua
umprodutoLenovoemsituaçãodedescarte,ligueparaonossoSACouencaminheume-mailpara:
reciclar@lenovo.com,informandoomodelo,númerodesérieecidade,afimdeenviarmosasinstruções
paraocorretodescartedoseuprodutoLenovo.
160UserGuideThinkPadT560andP50s
BatteryrecyclinginformationfortheEuropeanUnion
Notice:ThismarkappliesonlytocountrieswithintheEuropeanUnion(EU).
BatteriesorpackagingforbatteriesarelabeledinaccordancewithEuropeanDirective2006/66/EC
concerningbatteriesandaccumulatorsandwastebatteriesandaccumulators.TheDirectivedeterminesthe
frameworkforthereturnandrecyclingofusedbatteriesandaccumulatorsasapplicablethroughoutthe
EuropeanUnion.Thislabelisappliedtovariousbatteriestoindicatethatthebatteryisnottobethrown
away,butratherreclaimeduponendoflifeperthisDirective.
InaccordancewiththeEuropeanDirective2006/66/EC,batteriesandaccumulatorsarelabeledtoindicate
thattheyaretobecollectedseparatelyandrecycledatendoflife.Thelabelonthebatterymayalso
includeachemicalsymbolforthemetalconcernedinthebattery(Pbforlead,Hgformercury,andCdfor
cadmium).Usersofbatteriesandaccumulatorsmustnotdisposeofbatteriesandaccumulatorsasunsorted
municipalwaste,butusethecollectionframeworkavailabletocustomersforthereturn,recycling,and
treatmentofbatteriesandaccumulators.Customerparticipationisimportanttominimizeanypotential
effectsofbatteriesandaccumulatorsontheenvironmentandhumanhealthduetothepotentialpresenceof
hazardoussubstances.
Beforeplacingelectricalandelectronicequipment(EEE)inthewastecollectionstreamorinwastecollection
facilities,theenduserofequipmentcontainingbatteriesand/oraccumulatorsmustremovethosebatteries
andaccumulatorsforseparatecollection.
DisposingoflithiumbatteriesandbatterypacksfromLenovoproducts
Acoin-celltypelithiumbatterymightbeinstalledinsideyourLenovoproduct.Youcanfinddetailsaboutthe
batteryintheproductdocumentation.Ifthebatteryneedstobereplaced,contactyourplaceofpurchaseor
contactLenovoforservice.Ifyouneedtodisposeofalithiumbattery,insulateitwithvinyltape,contact
yourplaceofpurchaseorawaste-disposaloperator,andfollowtheirinstructions.
DisposingofbatterypacksfromLenovoproducts
YourLenovodevicemightcontainalithium-ionbatterypackoranickelmetalhydridebatterypack.Youcan
finddetailsonthebatterypackintheproductdocumentation.Ifyouneedtodisposeofabatterypack,
insulateitwithvinyltape,contactLenovosales,service,oryourplaceofpurchase,orawaste-disposal
operator,andfollowtheirinstructions.Youalsocanrefertotheinstructionsprovidedintheuserguide
foryourproduct.
Forpropercollectionandtreatment,goto:
http://www.lenovo.com/lenovo/environment
AppendixC.WEEEandrecyclingstatements161
BatteryrecyclinginformationforTaiwan
BatteryrecyclinginformationfortheUnitedStatesandCanada
RecyclinginformationforChina
162UserGuideThinkPadT560andP50s
AppendixD.RestrictionofHazardousSubstancesDirective
(RoHS)
Thelatestenvironmentalinformationisavailableathttp://www.lenovo.com/ecodeclaration.
EuropeanUnionRoHS
LenovoproductssoldintheEuropeanUnion,onorafter3January2013meettherequirementsofDirective
2011/65/EUontherestrictionoftheuseofcertainhazardoussubstancesinelectricalandelectronic
equipment(“RoHSrecast”or“RoHS2”).
FormoreinformationaboutLenovoworldwidecomplianceonRoHS,goto:
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf
TurkishRoHS
TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse
ofCertainHazardousSubstancesinWasteElectricalandElectronicEquipment(WEEE).
UkraineRoHS
IndiaRoHS
RoHScompliantasperE-Waste(Management&Handling)Rules,2011.
©CopyrightLenovo2016163
ChinaRoHS
164UserGuideThinkPadT560andP50s
AppendixE.ENERGYSTARmodelinformation
ENERGYSTAR®isajointprogramoftheU.S.EnvironmentalProtectionAgencyandtheU.S.Department
ofEnergyaimedatsavingmoneyandprotectingtheenvironmentthroughenergyefficientproductsand
practices.
LenovoisproudtoofferourcustomersproductswiththeENERGYSTARqualifieddesignation.Youmight
findanENERGYSTARmarkaffixedonthecomputerordisplayedonthepowersettingsinterface.Lenovo
computersofthefollowingmachinetypes,ifcarryanENERGYSTARmark,havebeendesignedandtested
toconformtotheENERGYSTARprogramrequirementsforcomputers.
20CJ,20CK,20E1,and20E2
ByusingENERGYSTARqualifiedproductsandtakingadvantageofthepower-managementfeatures
ofthecomputer,youcanhelpreducetheconsumptionofelectricity.Reducedelectricalconsumption
cancontributetopotentialfinancialsavings,acleanerenvironment,andthereductionofgreenhousegas
emissions.
FormoreinformationaboutENERGYSTAR,goto:
http://www.energystar.gov
Lenovoencouragesyoutomakeefficientuseofenergyanintegralpartofyourday-to-dayoperations.To
helpinthisendeavor,Lenovohaspresetthefollowingpower-managementfeaturestotakeeffectwhenthe
computerhasbeeninactiveforaspecifiedlengthoftime:
Powerplan:Default
•Turnoffthedisplay:After10minutes
•Putthecomputerintosleep:After20minutes
Toawakenthecomputerfromsleepmode,presstheFnkeyonyourkeyboard.Formoreinformationabout
thesesettings,seetheWindowshelpinformationonthecomputer.
TheWakeonLANfunctionisenabledwhenyourLenovocomputerisshippedfromthefactory,andthe
settingremainsvalidevenwhenthecomputerisinsleepmode.IfyoudonotneedtohaveWakeonLAN
enabledwhilethecomputerisinsleepmode,youcanreducethepowerconsumptionandprolongthetime
insleepmode,bydisablingthesettingofWakeonLANforsleepmode.
TodisablethesettingofWakeonLANforsleepmode,dothefollowing:
1.GotoControlPanelandclickHardwareandSound➙DeviceManager.
2.IntheDeviceManagerwindow,expandNetworkadapters.
3.Right-clickyournetworkadapterdevice,andclickProperties.
4.ClickthePowerManagementtab.
©CopyrightLenovo2016165
5.CleartheAllowthisdevicetowakethecomputercheckbox.
6.ClickOK.
166UserGuideThinkPadT560andP50s
AppendixF.Notices
Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult
yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour
area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat
Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice
thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's
responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.
Lenovomayhavepatentsorpendingpatentprogramscoveringsubjectmatterdescribedinthisdocument.
Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansendlicense
inquiries,inwriting,to:
Lenovo(UnitedStates),Inc.
1009ThinkPlace-BuildingOne
Morrisville,NC27560
U.S.A.
Attention:LenovoDirectorofLicensing
LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS
ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow
disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply
toyou.
Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically
madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheapplication(s)describedinthis
publicationatanytimewithoutnotice.
Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport
applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis
documentdoesnotaffectorchangeLenovoproductspecificationsorwarranties.Nothinginthisdocument
shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo
orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecificenvironmentsandis
presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.
Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout
incurringanyobligationtoyou.
Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin
anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof
thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.
Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult
obtainedinotheroperatingenvironmentsmayvarysignificantly.Somemeasurementsmayhavebeen
madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame
ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough
extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir
specificenvironment.
©CopyrightLenovo2016167
ThisdocumentiscopyrightedbyLenovoandisnotcoveredbyanyopensourcelicense,includingany
Linuxagreement(s)whichmayaccompanysoftwareincludedwiththisproduct.Lenovomayupdatethis
documentatanytimewithoutnotice.
Toobtainthemostup-to-datedocumentationforyourcomputer,goto:
http://www.lenovo.com/support
Trademarks
ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:
AccessConnections
ActiveProtectionSystem
Lenovo
RescueandRecovery
SecureDataDisposal
theThinkPadlogo
ThinkPad
TrackPoint
UltraConnect
IntelandIntelSpeedSteparetrademarksofIntelCorporationintheU.S.and/orothercountries.
Microsoft,Windows,Direct3D,BitLocker,andCortanaaretrademarksoftheMicrosoftgroupofcompanies.
MiniDisplayPort(mDP)andDisplayPortaretrademarksoftheVideoElectronicsStandardsAssociation.
ThetermsHDMIandHDMIHigh-DefinitionMultimediaInterfacearetrademarksorregisteredtrademarksof
HDMILicensingLLCintheUnitedStatesandothercountries.
Othercompany,product,andservicenamesmaybetrademarksorservicemarksofothers.
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