Table of Contents
- Contents
- Safety information
- Chapter 1. Getting started
- Chapter 2. Adjusting and using your monitor
- Chapter 3. Reference information
- Appendix A. Service and Support
- Appendix B. Notices
Lenovo ThinkCentre Tiny-In-One User Manual
Displayed below is the user manual for ThinkCentre Tiny-In-One by Lenovo which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
ThinkCentre TIO24Gen4
User Guide
Machine Types: 11GD
First Edition (January 2020)
© Copyright Lenovo 2020.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights
to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered
pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions
set forth in Contract No. GS-35F-05925.
Product numbers
A20TIO24
11GD-PAR1-WW
Contents ii
Contents
Safety information ............................................................. iii
General Safety guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
TCO Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Chapter 1. Getting started .......................................................1-1
Shipping contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Locating connectors and controls on your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Setting up your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Assembling your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Connecting cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Turning on your monitor and computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Chapter 2. Adjusting and using your monitor .........................................2-1
Adjusting the full-function monitor stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Camera Swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Installing the monitor driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Comfort and accessibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Arranging your work area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Positioning and viewing your monitor: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Quick tips for healthy work habits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Accessibility information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Adjusting your monitor image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Using the user controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Using the OSD controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Using the USB connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Wake on the System and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Selecting a supported display mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Understanding power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Caring for your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Chapter 3. Reference information ..................................................3-1
Disassembling your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Monitor specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Manually installing the monitor driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Installing the monitor driver in Windows 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Installing the monitor driver in Windows 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Getting further help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Product numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Getting further help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Service parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Appendix A. Service and Support ................................................. A-1
Registering your option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Online technical support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Telephone technical support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Appendix B. Notices ........................................................... B-1
Recycling information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Disposing of Lenovo computer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Turkish statement of compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Power cords and power adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
iii
Safety information
General Safety guidelines
For tips to help you use your computer safely, go to:
http://www.lenovo.com/safety
Before installing this product, read the Safety Information.
Note: This equipment is not suitable for use in locations where children are likely to
be present.
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iv
TCO Information
A third-party certification according to ISO 14024
Say hello
to a more sustainable product
IT products are associated with a wide range of sustainability risks
throughout their life cycle. Human rights violations are common in the
factories. Harmful substances are used both in products and their
manufacture. Products can often have a short lifespan because of poor
ergonomics, low quality and when they are not able to be repaired or
upgraded.
This product is a better choice. It meets all the criteria in TCO Certified,
the world’s most comprehensive sustainability certification for IT
products. Thank you for making a responsible product choice, that help
drive progress towards a more sustainable future!
Criteria in TCO Certified have a life-cycle perspective and balance
environmental and social responsibility. Conformity is verified by
independent and approved verifiers that specialize in IT products, social
responsibility or other sustainability issues. Verification is done both
before and after the certificate is issued, covering the entire validity
period. The process also includes ensuring that corrective actions are
implemented in all cases of factory non-conformities. And last but not
least, to make sure that the certification and independent verification is
accurate, both TCO Certified and the verifiers are reviewed regularly.
Want to know more?
Read information about TCO Certified, full criteria documents, news and
updates at tcocertified.com. On the website you’ll also find our Product
Finder, which presents a complete, searchable listing of certified
products.
Toward sustainable IT products
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Chapter 1. 1-1
Chapter 1. Getting started
This User’s Guide provides detailed operation instructions for the user. For quick instruction
overview, please see the Setup Poster for brief information.
Shipping contents
The product package should include the following items:
• AC Power Adapter
• Flat Panel Monitor
• Information Flyer
• Monitor Stand
• Monitor Base
• Power Cord
• Reference and Driver CD
Chapter 1. 1-2
***Your monitor supports the following Tinys that can be installed in your monitor:
Production support list Alt + P TIO power button
ThinkCentre M93p Tiny (Q87) √X
ThinkCentre M83 Tiny (Q85) √X
ThinkCentre M73 Tiny (H81) √X
ThinkCentre M53 Tiny (Baytrail) √X
ThinkCentre Chromebox (Broardwell-U) X√
ThinkCentre M900 Tiny (Q170) √√
ThinkCentre M900x Tiny (Q170 65w) √√
ThinkCentre M700 Tiny (B150) √√
ThinkCentre M600 Tiny √√
ThinkCentre M600 Tiny Fanless √√
ThinkCentre M910q Tiny (Q270) √√
ThinkCentre M910x Tiny (Q270 65w) √√
ThinkCentre M910x Tiny (Q270w/GPU) √√
ThinkCentre M710q Tiny (B250) √√
ThinkCentre M715q Tiny (AMD) √√
ThinkCentre M625q (AMD) √√
ThinkCentre M920x (Q370) 65W √√
ThinkCentre M920x-KT(Q370) GPU √√
(2)
1
(2)
1
Chapter 1. 1-3
ThinkCentre M920q (Q370) √√
ThinkCentre M720q-KT(B360) √√
ThinkCentre M720q (B360) √√
ThinkCentre M630E √√
ThinkCentre M75q-1 √√
ThinkCentre M90n-1* √√
ThinkCentre M75n** √√
ThinkCentre M90q (WW) √√
ThinkCentre M80q (WW) √√
ThinkCentre M930q (PRC) √√
ThinkCentre M70q (WW) √√
ThinkCentre M730q (PRC) √√
ThinkStation P320 Tiny √√
ThinkStation P330 Tiny √√
ThinkStation P340 Tiny √ √
Before you install your Tiny into your monitor, ensure that the Tiny is listed above.
Install your computer into the TIO24Gen4
2When using "ALT+P" to power on Tiny, please Connect a Lenovo keyboard the USB port shown
as above on the rear of computer
3Press ALT+P on the keyboard to power on the computer and TIO24Gen4.
Note 1: ThinkCentre M600, M700, M900, M900x, M910x, M910, M715 Tiny may also be
powered on with the TIO24Gen4 power button. (See Figure 2)
Note 2: When connect many cables to ThinkCentre M910x w/Gxf, it is recommended to do cable
management or open lift door.
Note 3: Some ThinkCentre M93p, M83, M73, M53 can't be powered on with the TIO24Gen4,
please press ALT+P on the keyboard to power on computer.
Note 4: Your monitor supports ThinkCentre M90n-1 or ThinkCentre M75n with Fan production,
please refer to follows supported information.
***Your monitor supports the following Tinys that can be installed in your monitor:
Chapter 1. 1-4
*ThinkCentre M90n-1 supported MTs list:
** ThinkCentre M75n supported MTs list:
ThinkCentre M90n-1 MTs
11AD
11AE
11AF
11AG
ThinkCentre M75n MTs
11BS
11BT
11BU
11BV
11G4
11G5
11G6
11G7
Chapter 1. 1-5
Locating connectors and controls on your monitor
Front view
Rear view
1. Volume Down 2. Volume Up
3. Exit 4. Modes SwitchUP button
5. Brightness controlDown button 6. Menu-opening buttonSelection button
7. Power button
1. AC power adapter connector 2. DisplayPort connector
3. USB 3.0 connector 4. Security-lock slot
1
7
2345 6 7
4
12
3
Chapter 1. 1-6
Setting up your monitor
This section provides information on how to set up your monitor.
• Assembling your monitor
• Connecting cables
• Turning on your monitor and computer
Note: Before setting up your monitor, ensure that you have read and understood the “Safety
information” on page iii.
Assembling your monitor
To assemble your monitor, follow the four parts below one by one:
Part 1: Install the full-function monitor stand.
Part 2: Install the Tiny.
Part 3: Install the rear Wi-Fi antenna (optional).
Part 4: Install the Kensington-style cable lock (optional).
Part 1: Install the full-function monitor stand.
Note: The full-function monitor stand includes one monitor stand and one stand base.
1. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your monitor
and gently lay it down so that the screen is against the surface and the cover is facing up.
2. Insert the three metal studs on the base into the corresponding holes in the stand. Then,
tighten the screw as shown to secure the stand.
3. Insert the two metal tabs on the stand into the corresponding holes on the rear of the
monitor. Then, pivot the stand downward until it clicks into position.
1
2
Chapter 1. 1-7
Part 2: Install the Tiny.
1. Press the decorative cover 1 as shown to remove it. Then, press the button 2 to open the
cable cover.
Note: Keep the decorative cover for future use.
2. With the Lenovo logo facing you, insert your Tiny into the computer bay until it rests on
the stoppers.
3. Press the computer from the front until it completely snaps into position.
Note: Make sure the Tiny is aligned with the back cover.
One hand can push the downside of tiny, the other hand assist adjust the Tiny to smoothly
inset.
2
1
Chapter 1. 1-8
4. Tighten the screw to secure the Tiny.
Part 3: Install the rear Wi-Fi antenna (optional).
1. Pivot the cable cover as shown to the open position. Then, press the decorative cover 2
from the inner side of the cable cover to remove the decorative cover.
2
1
Chapter 1. 1-9
2. Screw the rear Wi-Fi antenna to the antenna connector on the rear of the computer. Then,
adjust the angle of the antenna to 90 degrees.
3. Pivot the cable cover as shown to the closed position.
Part 4: Install the Kensington-style cable lock (optional).
With the key of the Kensington-style cable lock, attach the lock to the security-lock slot on the
rear panel of your computer as shown. The lock secures your monitor to a desk, table, or other
non-permanent fixture. It also blockV the Tiny so that the Tiny cannot be removed from the
monitor
1
2
Chapter 1. 1-10
Connecting cables
After assembling your monitor, you must connect cables correctly to use the monitor and
computer. Your monitor can be used with either the Tiny installed in the monitor or an external
desktop/laptop computer. To connect cables, do one of the following:
1. If you use the Tiny installed in the monitor, connect the ac power adapter cable and power
cord that comes with the monitor. First connect the ac power adapter cable to the ac power
adapter connector on the monitor.Then, connect one end of the power cord to the ac power
adapter and the other end to a properly-grounded electrical outlet.
Note: When installing the computer to the TIO monitor for AIO mode, ensure you use the
power adapter that comes with the computer when computer power adapter large than
90W, otherwise please use TIO power adapter.
2. Use a DisplayPort cable of this type as shown. Connect one end of the DisplayPort cable
to the DisplayPort connector on the monitor and the other end to a DisplayPort connector
on the computer. To locate the DisplayPort connector on the monitor, see "*ThinkCentre
M90n-1 supported MTs list:"on page 1-4.
Chapter 1. 1-11
3. Use a type B-to-type A USB cable as shown. Connect type B connector of this cable to the
USB 3.0 upstream connector on the monitor. Then, connect type A connector of the cable
to a USB connector on the computer. To locate the USB 3.0 upstream connector on the
monitor, see "*ThinkCentre M90n-1 supported MTs list:"on page 1-4.
Connect one end of the USB cable to the USB downstream terminal on the side of the monitor,
and connect the other end of the USB cable to an appropriate USB port on your device.
Note: The USB downstream port does not provide power while the monitor switch is off.
*: Depending on many factors such as the processing capability of peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the
actual transfer rate using the various USB connectors on this device will vary and is typically
slower than the data rates as defined by the respective USB specifications: - 5 Gbit/s for USB
3.1 Gen 1; 10 Gbit/s for USB 3.1 Gen 2 & 20 Gbit/s for USB 3.2.
*
*
Chapter 1. 1-12
4. To initiate the monitor driver, insert the Reference and Driver CD, click Install driver, and
follow the on-screen instructions.
Chapter 1. 1-13
Turning on your monitor and computer
To turn on your monitor and computer, do one of the following:
• If you only have the Tiny installed in the monitor, press the power button on the monitor to
turn on your monitor and computer. To locate the power button, see"*ThinkCentre M90n-
1 supported MTs list:"on page 1-4.
• If you only have the external desktop/laptop computer connected to the monitor, press the
power button on the monitor to turn on your monitor. Then, press the power button on the
computer to turn on your computer. To locate the power button, see"*ThinkCentre M90n-
1 supported MTs list:"on page 1-4.
• If you have both the Tiny installed in the monitor and the external desktop/laptop
computer connected to the monitor, do one of the following:
• If you use the Tiny, press the power button on the monitor to turn on your monitor and
computer. To locate the power button, see "*ThinkCentre M90n-1 supported MTs
list:"on page 1-4.
• If you use the external desktop/laptop computer, press the mode-switching button on
the monitor to select the DP mode so that the monitor is turned on. Then, press the
power button on the computer to turn on your computer. To locate the mode-switching
button, see "*ThinkCentre M90n-1 supported MTs list:"on page 1-4.
Note: When both the Tiny and the external desktop/laptop computer are working, you can
press the mode-switching button to switch between the two computers. When you select the
AIO mode, you will use the Tiny. When you select the DP mode, you will use the external
desktop/laptop computer.
When you switch between the AIO mode and the DP mode, ensure that no data is being
transmitted between your computer and any USB device that is connected to your monitor. If
you switch between the two modes while the USB data is being transmitted, the transmission
will be interrupted and loss of data may result.
When you switch between the AIO mode and the DP mode the following is required to wake
your computer from sleep or hibernation:
• DP mode to AIO mode. If the Tiny installed in your monitor is in sleep or hibernation
mode, press the power button of the monitor to wake up the Tiny.
• AIO mode to the DP mode. If the external desktop/laptop computer is in sleep or
hibernation mode, press the power button of the external desktop/laptop computer to
wake up it.
Note: When you switch between AIO mode and DP mode, the keyboard and mouse that are
connected to your monitor are also switched.
Chapter 2. 2-1
Chapter 2. Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Adjusting the full-function monitor stand
You can use the full-function monitor stand to adjust the monitor to your comfortable position.
1. The following illustration shows that you can adjust the monitor at an angle of -5° to the
front and 35° to the rear.
2. The following illustration shows that you can turn the monitor at an angel of 45° to the left
and 45° to the right.
-5 35
-5
35
-45 45
Chapter 2. 2-2
3. The following illustration shows that you can adjust the height of the full-function monitor
stand within a length of 150 mm.
4. The following illustration shows that you can rotate clockwise the monitor at an angel of
-5° to the left and 90° to the right.
Note: Adjust the screen position before rotating the monitor screen. (Make sure that the
monitor screen ascent to its highest point,.
150mm
-5°~90°
Chapter 2. 2-3
Camera Swivel
Please see the illustration below for an example of camera swivel range.
0
120
direction of lens
direction of lens
Chapter 2. 2-4
Speakers
Your monitor has integrated 2 speakers which can support audio transmitted over the DP video
input as well as USB audio. When you select the DP mode, the USB3.0 cable is required to
connect to the system. When you select the AIO mode, the USB3.0 cable is not needed.
Speaker volume is adjusted using controls on the front of the monitor.
Note: When a Headphone or Speaker connected to Tiny audio port, the monitor speaker would
not mute until the audio playback device is switched.
Chapter 2. 2-5
Wall Mounting (Optional)
Refer to the instructions that come with the base mounting kit. To convert your LCD display
from a desk-mounted to a wall-mounted display, do the following:
Step 1: Verify that the Power button is turned Off, then disconnect the power cord.
Step 2: Lay the LCD display face down on a towel or blanket.
Step 3: Remove the base and stand from the monitor.
Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit (100mm
x100mm distance), the type of VESA mounting screw is M4 x 10 mm.
Step 5: Attach the LCD display to the wall, and follow the instructions in the wall-mounting
kit.
For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg
Installing the monitor driver
To enjoy a better monitor performance, it is recommended that you install the monitor driver before using
the monitor.
To install the monitor driver, do one of the following:
• If the optical drive is available, insert the CD that comes with the monitor into the optical
drive. Then, follow the instructions on the screen.
• If the optical drive is not available, download the driver from the Lenovo Web site at
https://pcsupport.lenovo.com/solutions/tio24gen4. Then, follow the instructions in
"Manually installing the monitor driver"on page 3-8.
VESA hole
Chapter 2. 2-6
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer and to avoid
discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind
of work that you perform. In addition, use healthy work habits to maximize your performance and
comfort while using your computer.
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to work in comfort.
Organize you work area to match the way you use materials and equipment. Keep your work area clean
and clear for the materials that you typically use and place the items that you use most frequently, such as
the computer mouse or telephone, within the easiest reach.
Equipment layout and setup play a large role in your working posture. The following topics describe how
to optimize equipment setup to achieve and maintain good working posture.
Positioning and viewing your monitor:
Position and adjust your computer monitor for comfortable viewing by considering the following items:
• Viewing distance:
Optimal viewing distances for monitors range from approximately 510mm to 760mm (20 in to 30
in) and can vary depending on ambient light and time of day. You can achieve different viewing
distances by repositioning your monitor or by modifying your posture or chair position. Use a
viewing distance that is most comfortable for you.
• Monitor height:
Position the monitor so your head and neck are in a comfortable and neutral (vertical, or upright)
position. If your monitor does not have height adjustments, you might have to place books or other
sturdy objects under the base of the monitor to achieve the desired height. A general guideline is to
position the monitor such that the top of the screen is at or slightly below your eye-height when you
are comfortably seated. However, be sure to optimize your monitor height so the line of site between
your eyes and the center the monitor suits your preferences for visual distance and comfortable
viewing when your eye muscles are in a relaxed stated.
• Tilt&Swivel&Pivot:
Adjust the tilt, swivel and pivot of your monitor to optimize the appearance of the screen content
and to accommodate your preferred head and neck posture.
• General location:
Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby
windows.
The following are some other tips for comfortable viewing of your monitor:
• Use adequate lighting for the type of work you are performing.
• Use the monitor brightness, contrast, and image adjustment controls, if equipped, to
optimize the image on your screen to meet your visual preferences.
• Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to periodically
look away from your monitor screen and focus on a far object to allow your eye muscles to relax. If
you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice.
Chapter 2. 2-7
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help you remain
comfortable and productive while you use your computer.
• Good posture starts with equipment setup:
The layout of your work area and the setup of your computer equipment have a large effect on your
posture while using your computer. Be sure to optimize the position and orientation of your
equipment by following the tips outlined in "Arranging your work area"on page 2-6 so you can
maintain a comfortable and productive posture. Also, be sure to use the adjustment capabilities of
your computer components and office furniture to best suit your preferences now and as your
preferences change over time.
• Minor changes in posture can help avoid discomfort:
The longer you sit and work in front of your computer, the more important it is to observe your
working posture. Avoid assuming any one posture for an extended period of time. Periodically make
minor modifications in your posture to help deter any discomforts that might arise. Make use of any
adjustments that your office furniture or equipment provide to accommodate changes in posture.
• Short, periodic breaks help ensure healthy computing:
Because computing is primarily a static activity, it is particularly important to take short breaks from
your work. Periodically, stand up in front of your work area, stretch, walk for a drink of water, or
otherwise take a short break from using your computer. A short break from work gives your body a
welcome change in posture and helps to ensure you remain comfortable and productive while you do
work.
Accessibility information
Lenovo is committed to providing greater access to information and technology to people with
disabilities. With assistive technologies, users can access information in the way most appropriate to their
disability. Some of these technologies are already provided in your operating system; others can be
purchased through vendors or accessed at:
https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php
Chapter 2. 2-8
Adjusting your monitor image
This section describes the user control features used to adjust your monitor image.
Using the user controls
Your monitor has four user controls on the front panel. To locate the user controls, see "*ThinkCentre
M90n-1 supported MTs list:"on page 1-4. You can use the user controls to adjust some settings of your
monitor on the On Screen Display (OSD) main menu.
• Back button
Used to move back and exit from the OSD menu.
• Modes Switch / UP button
Used to move to the left on the OSD menu and switch between the AIO mode (using the Tiny
installed) and the DP mode (using an external desktop/laptop computer).
• Brightness control / Down button
Used to move to the right on the OSD menu and adjust the brightness.
• Selection button / menu-opening button
Used to open the OSD main menu and select an option.
Using the OSD controls
The settings adjustable with the user controls are viewed through the OSD, as shown below.
Note: When switching to AIO mode, the monitor and the Tiny share the same power button on the
monitor, However, if the enhanced power saving mode is enabled in the BIOS of the Tiny, you can
only use the power button of the computer to turn on the computer.
To use the controls:
1. Press to open the main OSD menu.
2. Use or to move among the icons. Select an icon and press to access that
function. If there is a sub-menu, you can move between options using or , then
press to select that function. Use or to make adjustments 3ress to save.
3. Press to move backwards through the sub-menus and exit from the OSD.
4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental
adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and allow
adjustments to the OSD.
5. DDC/CI is enabled by default.Press and hold for 5 seconds to disable/enable DDC/CI
function.The words "DDC/CI Disable" / "DDC/CI Enable" shows on the screen.
Advanced Settings
Port Settings
Menu Settings
Input Signal: DisplayPort Resolution: 1920x1080 Refresh Rate: 60Hz
Exit
Monitor Controls
TIO24Gen4
Brightness 75
75
Contrast
50
Volume
®
Chapter 2. 2-9
6. The ENERGY STAR option resets all user settings to default values so that the monitor
can meet the requirements of Energy Star.
Energy Star is an energy saving program for consumer electronics led by the U.S.
government. It was launched in 1992 by EPA and DOE to reduce energy consumption and
greenhouse gas emissions. Energy Star logo is a symbol of energy conservation and
environmental protection. It improves the concept of energy efficiency of consumers and
manufacturers, and effectively guides the market.
The regulation of Energy Star improves energy efficiency and reduces air pollution by
using more energy-efficient equipment in homes, offices and factories. One way to
achieve this goal is to use management to reduce energy consumption when products are
not in use. The default settings for monitors conform to Energy Star certification. Any
changes by users for more features and functionalities may increase power consumption,
which will exceed the limitation of Energy Star’s standard. If the user changes the options
related to energy efficiency when using, such as brightness, color mode, etc., select All
Reset Factory or choose the Energy Star option, the power consumption will be restored to
the energy efficiency with Energy Star standard.
For more information, please refer to (www.energystar.gov/products). All products of
Energy Star will be posted online and can be accessed directly by governments, public
institutions and consumers.
Chapter 2. 2-10
Using the USB connectors
Your monitor has USB connectors. To locate the USB connectors, see "*ThinkCentre M90n-1 supported
MTs list:"on page 1-4.
• USB 3.0 connectors
Used to attach a device that requires a USB 2.0 or USB 3.0 connection, such as a
keyboard, a mouse, a scanner, or a printer.
Note: The USB 3.0 connector on the panel left side can only be used as USB 2.0
connectors in one of the following conditions:
• You use the Tiny installed in the monitor and the 3-in-1 cable is connected to a USB 2.0
connector on the computer.
• You use an external desktop/laptop computer and the USB cable is connected to a USB
2.0 connector on the computer.
• USB 3.0 upstream connector
Used to transfer signals from the external desktop/laptop computer to the monitor.
Chapter 2. 2-11
Table 2-1. OSD functions
OSD Icon on Main
Menu Sub menu Description Controls and
Adjustments
Monitor Controls
Brightness Adjust overall screen brightness All input ports
Contrast Adjust difference between light and
dark areas
Volume Adjust volume
Advanced Settings
Dynamic Contrast • On
•Off
Over Drive • Off
• Normal
• Extreme
Color Mode Adjust intensity of red, green, and
blue.
Preset mode
• sRGB
• Neutral
• Reddish
• Bluish
• Low Blue Light
Custom
• Red: Increases or decreases the
saturation of "red" in the image.
• Green: Increases or decreases
the saturation of "green" in the
image.
• Blue: Increases or decreases the
saturation of "blue" in the
image.
Chapter 2. 2-12
Advanced Settings
Aspect Ratio • Full Screen: Expand image to
full screen.
• Original AR: Same Aspect
Ratio with input signal.
All input ports
Button repeat rate • Off
• Default
• Slow
Port Settings
Input Signal • DisplayPort
• AIO Mode
DP Select • DP 1.2
• DP 1.1
Menu Settings
Language Change languages of menu.
The language chosen only affects
the language of the OSD. It has no
effect on any software running on
the computer.
Menu time out Set the duration of time that the
OSD will remain active when no
operation is performed.
Menu Horizontal Adjust menu Horizontal location.
Menu Vertical Adjust menu Vertical location.
Transparency Adjust menu Transparency
Factory Reset • No
•Yes
Exit
Exit from menu
Note:
*Low Blue Light Mode is reducing the blue light content.
*The use of Extreme Mode (response time) may result in reduced display quality when fast moving
video graphics are displayed. Users should check Extreme Mode (response time) to verify if it is
compatible with any applications they would like to use it with.
Table 2-1. OSD functions
OSD Icon on Main
Menu Sub menu Description Controls and
Adjustments
Chapter 2. 2-13
Wake on the System and Display
Take the steps outlined below to wake up the system and display when the latter is in standby
mode:
AIO mode
1. Tiny PC running and display off: move your mouse to wake up your PC.
2. Tiny PC in standby mode and display off: click the mouse, press the power button on the
front of the monitor, or press the power button on the Tiny PC to wake up your PC.
Tiny PC in sleep mode and display off: press the power button on the front of the monitor,
or press the power button on the Tiny PC to wake up your PC.
DP mode
1. PC running and display off: move your mouse to wake up your PC.
2. PC in standby mode and display off: click the mouse, or press the power button on the
Tiny PC to wake up your PC.
3. PC in sleep mode and display off: press the power button on the Tiny PC to wake up your
PC.
Chapter 2. 2-14
Selecting a supported display mode
The display mode that monitor uses is controlled by the computer. Therefore, refer to your computer
documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes. This is normal and the
image can be readjusted using automatic image setup and the image controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel
technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently configured
to a display mode outside the range of this monitor, you may need to re-attach the CRT monitor
temporarily until you have re-configured the system; preferably to 1920x1080 at 60Hz, which
is the Native Resolution Display mode.
The display modes shown below have been optimized at the factory.
Table 2-2. Factory set display modes
Addressability Refresh rate
640x350 70 Hz
640x480 60Hz, 66Hz, 72Hz, 75Hz
720x400 70 Hz
800x600 60Hz, 72Hz, 75Hz
1024x768 60Hz, 70Hz, 75Hz
1152x864 75 Hz
1280x768 60 Hz
1280x800 60 Hz
1280x1024 60Hz, 72Hz, 75Hz
1366x768 60 Hz
1440x900 60Hz, 75Hz
1600x1200 60Hz, 70Hz
1680x1050 60 Hz
1920x1080 60Hz
Chapter 2. 2-15
Understanding power management
Power management is invoked when the computer recognizes that you have not using your mouse or
keyboard for a user-definable period. There are several states as described in the table below.
For optimal performance, switch off your monitor at the end of each working day, or whenever you
expect to leave it unused for long periods during the day.
Table 2-4. Modern standby
Takes S0 & screen off as modern standby, Tips for the limitation of AMD modern standby.
Table 2-3. Power indicator
State Power Indicator Screen Restoring Operation Compliance
On Solid white
(AIO Mode/DP) Normal
Suspend
Solid white (AIO Mode)
Note: If Tiny is on, the LED is
solid whiteBlank
Press a key or move the mouse
There may be a slight delay
reappears.
Note: Standby also occurs if
there is no image output to the
monitor.
ENERGY
STAR
Solid amber (DP)
Off Off
(AIO Mode/DP) Off
Press power key to switch on.
There may be a slight delay
before the image reappears.
ENERGY
STAR
Tiny status On (Screen on)
White
On (Screen off)
White
S3
White blink
S4/S5
OFF
Modern standby
Breathing
TIO LED-Intel White Breathing White blink OFF Breathing
TIO LED-AMD White Breathing White blink OFF White blink
Remark: Tiny has no S3 status if it supports modern standby.
Chapter 2. 2-16
Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor.
Do not:
• Apply water or liquid directly to your monitor.
• Use solvents or abrasives.
• Use flammable cleaning materials to clean your monitor or any other electrical equipment.
• Touch the screen area of your monitor with sharp or abrasive items. This type of contact
may cause permanent damage to your screen.
• Use any cleaner which contains an anti-static solution or similar additives. This may harm
the coating of the screen area.
Do:
• Lightly dampen a soft cloth with water and use this to gently wipe the covers and the
screen.
• Remove grease or finger marks with a damp cloth and a little mild detergent.
Chapter 3. 3-1
Chapter 3. Reference information
This section contains Disassembling your monitor, monitor specifications, instructions to
manually install the monitor driver, troubleshooting information, and service information.
Disassembling your monitor
To disassemble your monitor, follow the four parts below one by one:
Part 1: Remove the Kensington-style cable lock (optional).
Part 2: Remove the rear Wi-Fi antenna (optional).
Part 3: Remove the Tiny.
Part 4: Remove the full-function monitor stand.
Part 1: Remove the Kensington-style cable lock (optional).
With the key of the Kensington-style cable lock, unlock the lock that is attached to the rear
panel of your computer.
Part 2: Remove the rear Wi-Fi antenna (optional).
1. Press the cable cover 1 to open it. Then, pivot the cable cover as shown to the open
position.
2. Pivot the rear Wi-Fi antenna downward at an angle of about 90°. Then, hold the thicker
end of the rear Wi-Fi antenna and unscrew it from the computer.
2
1
Chapter 3. 3-2
Part 3: Remove the Tiny.
1. Release the screw that secures the computer.
2. Push the computer from the rear as shown to disconnect it completely from the 3 in 1
cable.
3. Pull the computer out of the computer bay. Then, pivot the cable cover as shown to the
closed position.
4. If the two decorative covers of the computer bay are available, insert the two covers into
the corresponding slots.
1
2
Chapter 3. 3-3
Part 4: Remove the full-function monitor stand.
1. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your monitor
and gently lay it down so that the screen is against the surface and the cover is facing up.
2. Slide the latch upward as shown. Then, pivot the monitor stand upward to remove it.
3. If you want to hang your monitor on the wall, you can install a VESA mount bracket that
can be ordered from Lenovo.
12
Chapter 3. 3-4
Monitor specifications
Table 3-1. Monitor specifications for type-model A20TIO24
Dimensions Depth
Height
Width
220.5 mm (8.68 in.)
596.8 mm (23.49 in.)
539.8 mm (21.25 in.)
Stand Tilt range Range: -5°/+35°
Stand Swivel Range: -45°, +45°
Stand Pivot Range: -5°, 90°
Stand Lift Range: 150 mm
VESA mount Supported 100 mm (3.94 in.)
Image Viewable image size
Maximum height
Maximum width
Pixel pitch
605 mm (23.8 in.)
297 mm (11.69 in.)
527 mm (20.74 in.)
0.275mm (H) x 0.275 mm (V)
Power input
Power consumption
Note: Power consumption
figures are for the monitor and
the power supply combined
Supply voltage
Max supply current
Max Consumption
Typical Consumption
Standby/Suspend
Off
20VDC
6.75 A or 4.5 A
27 W (max)
15 W (typ)
<0.5 W
<0.3 W
Video input (Analog) Interface
Horizontal addressability
Vertical addressability
Clock frequency
DP
1920 pixels (max)
1080 lines (max) 205 MHz
10.8 Gbps (max)
Communications VESA DDC CI
Altitude Test Operation 16404.2 ft
Supported Display Modes
(VESA Standard modes
between noted ranges)
Horizontal frequency
Vertical frequency
Native Resolution
DP: 30 kHz – 83 kHz
30 Hz – 75 Hz
1920 x 1080 at 60 Hz
Temperature Operating
Storage
Shipping
0° to 40°C (32°F to 104° F)
-20° to 60°C (-4°F to 140° F)
-20° to 60°C (-4° F to 140° F)
Chapter 3. 3-5
Humidity Operating
Storage
Shipping
8% to 80%
5% to 90%
5% to 90%
Table 3-1. Monitor specifications for type-model A20TIO24
Chapter 3. 3-6
Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it yourself.
Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your
problem.
Table 3-2. Troubleshooting
Problem Possible cause Suggested action Reference
The words "Out of
Range" are shown
on the screen, and
the power
indicator is
flashing white.
The system is set to a
display mode which is
not supported by the
monitor.
• If you are replacing an old
monitor, reconnect it and
adjust the display mode to
within the specified range
for your new monitor.
• If using a Windows system,
restart the system in safe
mode, then select a
supported display mode for
your computer.
• If these options do not work,
contact the Support Center.
"Selecting a
supported display
mode"on page 2-14
The image quality
is unacceptable.
The video signal cable
is not connected with
the monitor or system
completely.
Be sure the signal cable is firmly
plugged into the system and
monitor.
"Assembling your
monitor"on page 1-6
The color settings
may be incorrect.
Select another color setting from
the OSD menu.
"Adjusting your
monitor image"on
page 2-8
The automatic image
setup function was not
performed.
Perform automatic image setup. "Adjusting your
monitor image"on
page 2-8
The power
indicator is not lit
and there is no
image.
• The monitor’s
power switch is
not switched on.
• The power cord
is loose or
disconnected.
• There is no
power at the
outlet.
• Be sure the power cord is
connected properly.
• Be sure the outlet has power.
• Power on the monitor.
• Try using another power
cord.
• Try using another electrical
outlet.
"Assembling your
monitor"on page 1-6
Screen is blank
and power
indicator is amber.
The monitor is in
Standby/Suspend
mode.
• Press any key on the
keyboard or move the
mouse to restore operation.
• Check the Power Options
settings on your computer.
"Understanding
power
management"on page
2-15
The power
indicator is amber,
but there is no
image.
The video signal cable
is loose or
disconnected from the
system or monitor.
Be sure the video cable is
connected with the system
properly.
"Assembling your
monitor"on page 1-6
The monitor
brightness and
contrast are at the
lowest setting.
Adjust the brightness and
contrast setting on the OSD
menu.
"Adjusting your
monitor image"on
page 2-8
Chapter 3. 3-7
One or more of the
pixels appear
discolored.
This is a characteristic
of the LCD
technology and is not
an LCD defect.
If there are more than five pixels
missing, contact the Support
Center.
Appendix A."Service
and Support"on page
A-1
• Fuzzy lines in
text or a
blurry image.
• Horizontal or
vertical lines
through the
image.
• Image setup has
not been
optimized.
• Your system
Display
Properties setting
have not been
optimized.
Adjust the resolution settings on
your system to match the native
resolution for this monitor: 1920
x 1080 at 60 Hz.
"Adjusting your
monitor image"on
page 2-8
Perform automatic image setup.
If automatic image setup does
not help, perform manual image
setup.
"Selecting a
supported display
mode"on page 2-14
When working in the native
resolution, you may find
additional improvements by
adjusting the Dots Per Inch (DPI)
setting on your system.
See the Advanced
section of your
system’s display
properties.
The image is not
acceptable when
switching to dual
mode
It has not set the
optimum resolution
for each mode
• Use ThinkVision® Duo
software to optimize the
dual screen operation
• Adjust graphic card
resolution manually
"Using the user
controls"on page 2-8
Table 3-2. Troubleshooting
Problem Possible cause Suggested action Reference
Chapter 3. 3-8
Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft Windows 7 and
Microsoft Windows 10.
Installing the monitor driver in Windows 7
To use the Plug and Play feature in Microsoft Windows 7, do the following:
Note: You must download file from the Reference and Driver CD or the Lenovo website
https://pcsupport.lenovo.com/solutions/tio24gen4 to use the Plug and Play feature in Windows
7.
1. Turn off the computer, all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then the system unit. Allow your computer to start the
Windows 7 operating system.
4. Open the Display Properties window by clicking Start, Control Panel, Hardware and
Sound icon.
5. Click the Display icon.
6. Click the Adjust Resolution button.
7. Click the Advanced Settings icon.
8. Click the Monitor tab.
9. Click the Properties button.
10. Click the Driver tab.
11. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on
Update Driver and then click the "Browse my computer for driver software" button.
12. Select “Let me pick from a list of device drivers on my computer”.
13. Insert the Lenovo Monitor CD into the CD drive and click the Have Disk button.
14. Click on the Browse button and navigate to the following directory:
X:\Monitor Drivers\ (where X is the drive letter designator for the CD-ROM drive).
15. Select the “tio24Gen4.inf”file and click the Open button. Click the OK button.
16. Select TIO24Gen4 and click Next. The files will be copied from the CD to your hard disk
drive.
17. Close all open windows and remove the CD.
18. Restart the computer.
The system will automatically select the maximum refresh rate and corresponding color
matching profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality.
Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a
refresh rate of 60 Hz.
Chapter 3. 3-9
Installing the monitor driver in Windows 10
To use the Plug and Play feature in Microsoft Windows 10, do the following:
Note: You must download files from the Lenovo Monitor CD or the Lenovo website
https://pcsupport.lenovo.com/solutions/tio24gen4 to use the Plug and Play feature in Windows
10.
1. Turn off the computer and all attached devices.
2. Ensure that the monitor is connected correctly.
3. Turn on the monitor and then turn on the computer. Allow your computer to boot into
Windows 10 operating system.
4. On the Desktop, move mouse to low-right corner of screen, choose Setting, double click
Control Panel, then double click the icon of Hardware and Sound, and then clicking
Display.
5. Click the Change the display settings tab.
6. Click the Advanced Settings icon.
7. lick the Monitor tab.
8. Click the Properties button.
9. Click the Driver tab.
10. Click Update Driver, then click Browse the computer to find the driver program.
11. Select Pick from the list of device driver program on the computer.
12. Click the Have Disk button. Click the Browse button and navigate to the following
directory:
X:\Monitor Drivers (where X is the drive letter designator for the CD-ROM drive).
13. Select the "tio24Gen4.inf "file and click the Open button. Click the OK button.
14. Select TIO24Gen4 and click Next. The files will be copied from the CD to your hard disk
drive.
15. Close all open windows and remove the CD.
16. Restart the system. The system will automatically select the maximum refresh rate and
corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality.
Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a
refresh rate of 60 Hz.
Getting further help
If you still can’t solve your problem, please contact the Lenovo Support Center. For more
information on contacting the Support Center, please see Appendix A."Service and Support"on
page A-1
Chapter 3. 3-10
Service information
Product numbers
The product number for your monitor is located on the side of the display bezel as shown
below.
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident, misuse,
abuse, improper installation, usage not in accordance with product specifications and
instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
• Images burned on to the screen of a CRT monitor. Burned image is preventable by
utilizing a moving screen saver or power management.
• Physical damage to covers, bezel, base and cables.
• Scratches or punctures on monitor screens.
• Pivot the monitor when working in AIO mode.
Getting further help
If you still can’t solve your problem, please contact the Customer Support Centre. For more
information on contacting the Customer Support Centre, please see Appendix A."Service and
Support"on page A-1.
Chapter 3. 3-11
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the
customer warranty. Parts are for service use only. The table below shows information for
model A20TIO24.
Table 3-3. List of service parts
FRU (Field
Replaceable Unit)
Part number
Description Machine Type
Model (MTM) Color
5D10Z27865 TIO24Gen4-Monitor (23.8inch
Monitor, DP& 3in1 port)
11GD Raven Black
00PC758 90w Power Brick (DT&AIO
Common 90W)
11GD, 11GE Raven Black
5D10Z31314 TIO24Gen4-Monitor (23.8inch
Monitor, DP& 3in1 port, IR
camera)
11GE Raven Black
5SE0Z25140(share
TIOGen4Touch)
TIO24Gen4-Monitor - FRU
Stand and Base
11GD,11GE Raven Black
Appendix A. A-1
Appendix A. Service and Support
The following information describes the technical support that is available for your product,
during the warranty period or throughout the life of the product. Refer to your Lenovo
Statement of Limited Warranty for a fully explanation of Lenovo warranty terms.
Registering your option
Register to receive product service and support updates, as well as free and discounted
computer Accessories and content. Go to: http://www.lenovo.com/support
Online technical support
Online technical support is available during the lifetime of a product at:
http://www.lenovo.com/support
Product replacement assistance or exchange of defective components also is available during
the warranty period, assistance for replacement or exchange of defective components is
available. In addition, if your option is installed in a Lenovo computer, you might be entitled to
service at your location. Your technical support representative can help you determine the best
alternative.
Telephone technical support
Installation and configuration support through the Customer Support Centre will be withdrawn
or made available for a fee, at Lenovo’s discretion, 90 days after the option has been
withdrawn from marketing, Additional support offerings, including step-by-step installation
assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the following
information as possible:
• Option name
• Flat Panel Monitor
•Option number
•Proof of purchase
•Computer manufacturer, model, serial number, and manual
• Exact wording of the error message (if any)
•Description of the problem
• Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might want to walk you
through the problem during the call.
Appendix A. A-2
Worldwide telephone list
Phone numbers are subject to change without notice. For the most current phone numbers, go
to http://www.lenovo.com/support/phone
Country or Region Telephone Number
Africa Africa: +44 (0) 1475-555-055
South Africa: +27-11-3028888 and 0800110756
Central Africa: Contact the nearest Lenovo
Business Partner
Argentina 0800-666-0011 (Spanish)
Australia 131-426 (English)
Austria Warrant service and support: 01-211-454-610 (German )
Belgium Warrant service and support: 02-225-3611 (Dutch, French)
Bolivia 0800-10-0189 ( Spanish)
Brazil Sao Paulo region: (11) 3889-8986
Outside Sao Paulo region: 0800-701-4815
(Brazilian Portuguese)
Brunei 801-1041 (English, Bahasa Melayu)
Canada Toronto:416-383-3344
Outside Toronto: 1-800-565-3344
(English, French)
Chile Toll Free: 188-800-442-488
800-361-213
(Spanish)
China 86-10-58851110
800-990-8888
(Mandarin)
China
(Hong Kong S.A.R.)
(852)3071-3561
(Cantonese, English, Mandarin)
China
(Macau S.A.R.)
ThinkCentre Commercial PC: 795-9892
Multimedia Home PC: 0800-336
(Cantonese, English, Mandarin)
Colombia 1-800-912-3021 (Spanish)
Costa Rica 0-800-011-1029 (Spanish )
Croatia 0800-0426
Cyprus +357-22-841100
Czech Republic +420-2-7213-1316
Denmark Warranty service and support: 7010-5150 (Danish)
Dominican Republic 1-866-434-2080 (Spanish)
Ecuador 1-800-426911(Spanish)
Egypt +202-35362525
El Salvador 800-6264 (Spanish)
Estonia +372 6776793
+372 66 00 800
Finland Warranty service and support: +358-800-1-4260 (Finnish)
Appendix A. A-3
France Warranty service and support (hardware): 0810-631-213
Warranty service and support (software): 0810-631-020
(French)
Germany Warranty service and support: 01805-00-46-18 (German)
Greece +30-210-680-1700
Guatemala 1800-624-0051 (Spanish)
Honduras Tegucigalpa: 232-4222
San Pedro Sula: 552-2234
(Spanish)
Hungary +36-1-382-5716
+36-1-382-5720
(English, Hungarian)
India 1800-425-2666
+91-80-2535-9182
(English)
Indonesia 021 5238 823
Local number only: 001-803-606-282
DID (Direct Inward Dialing): +603 8315 6859
(English, Bahasa Indonesia)
Ireland Warranty service and support: 01-881-1444 (English)
Israel Givat Shmuel Service and Center: +972-3-531-3900 (Hebrew, English)
Italy Warranty service and support: +39-800-820094 (Italian)
Japan Toll Free: 0120-20-5550
International: +81-46-266-4716
The above numbers will be answered with a Japanese language voice
prompt. For telephone support in English, please wait for the Japanese
voice prompt to end, and an operator will answer. Please say “English
support please”, and your call will be transferred to an English-speaking
operator.
PC software: 0120-558-695
Overseas calls: +81-44-200-8666(Japanese)
Kazakhstan Call center: +77273231427(Standard charges Apply) (Russian, English)
Kingdom of Saudi Arabia 800 85 000 52 (Standard Charges Apply)
Korea 1588-6782 (Korea)
Latvia +371 7070360
Lithuania +370 5 278 66 00
Luxembourg +352-360-385-343(French)
Malaysia Local number only: 1800-88-1889
DID: +603 8315 6855
(English, Bahasa Melayu)
Malta +35621445566
Mexico 001-866-434-2080(Spanish)
Middle East +44 (0)1475-555-055
Netherlands +31-20-514-5770 (Dutch)
New Zealand 0800-733-222 (English)
New Zealand 001-800-220-1830 (Spanish)
Country or Region Telephone Number
Appendix A. A-4
Norway Warranty service and support: 8152-1550(Norwegian)
Panama Lenovo Customer Support Center: 001-866-434-2080 (Toll Free)
206-6047(Spanish)
Peru 0-800-50-866 (Spanish)
Philippines 1800-1601-0033 (English, Filipino)
Poland +48-22-878-6999 (Polski)
Portugal +351-21-892-7046 (Portuguese)
Romania +4-021-224-4015
Russia Moscow: +7-(495)-258-6300
Toll Free: +8-800-200-6300 (Russian)
Singapore Local number only: 800-6011-343 DID: +603 8315 6859 (English)
Slovakia +421-2-4954-5555
Slovenia +386-1-200-50-60 (Slovenian)
Spain 91-714-7983,0901-100-000 (Spanish)
Sri Lanka +9411 2493547 +9411 2493548 (English)
Sweden Warranty service and support: 077-117-1040 (Swedish)
Switzerland Warranty service and support: 0800-55-54-54 (German, French, Italian)
Taiwan 886-2-8723-9799,0800-000-700 (Mandarin)
Thailand Local number only: 1-800-060-066
66 2273 4088
DID: +603 8315 6857 (Thai, English)
Turkey 02123360366
00800448825165 (Turkish)
Ukraine 044 362 42 81 (Standard Charges Apply)
United Arab Emirates 800035702810 (Standard Charges Apply)
United Kingdom Standard warranty support: 08705-500-900 (English)
United States 1-800-426-7378 (English)
Uruguay 000-411-005-6649 (Spanish)
Venezuela 0-800-100-2011 (Spanish)
Vietnam For Northern Area and Hanoi City: 844 3 946 2000 or 844 3 942 6457
For Southern Area and Ho Chi Minh City: 848 3 829 5160 or 844 3
942 6457(Vietnamese, English)
Country or Region Telephone Number
Appendix B. B-1
Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document in all
countries. Consult your local Lenovo representative for information on the products and
services currently available in your area. Any reference to a Lenovo product, program, or
service is not intended to state or imply that only that Lenovo product, program, or service
may be used. Any functionally equivalent product, program, or service that does not infringe
any Lenovo intellectual property right may be used instead.
However, it is the user 's responsibility to evaluate and verify the operation of any other
product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in
this document. The furnishing of this document does not give you any license to these patents.
You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors. Changes are
periodically made to the information herein; these changes will be incorporated in new editions
of the publication. Lenovo may make improvements and/or changes in the product(s) and/or
the program(s) described in this publication at any time without notice.
The products described in this document are not intended for use in implantation or other life
support applications where malfunction may result in injury or death to persons. The
information contained in this document does not affect or change Lenovo product
specifications or warranties. Nothing in this document shall operate as an express or implied
license or indemnity under the intellectual property rights of Lenovo or third parties. All
information contained in this document was obtained in specific environments and is presented
as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only
and do not in any manner serve as an endorsement of those Web sites. The materials at those
Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at
your own risk.
Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may vary significantly. Some
measurements may have been made on development-level systems and there is no guarantee
that these measurements will be the same on generally available systems. Furthermore, some
measurements may have been estimated through extrapolation. Actual results may vary. Users
of this document should verify the applicable data for their specific environment.
Appendix B. B-2
Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle
their equipment when it is no longer needed. Lenovo offers a variety of programs and services
to assist equipment owners in recycling their IT products. For information on recycling
Lenovo products, go to http://www.lenovo.com/recycling. The latest environmental
information about our products is available at http://www.lenovo.com/ecodeclaration.
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is
the property of the company, you must do so in accordance with the Law for Promotion of
Effective Utilization of Resources. Computers and monitors are categorized as industrial waste
and should be properly disposed of by an industrial waste disposal contractor certified by a
local government. In accordance with the Law for Promotion of Effective Utilization of
Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the
collecting, reuse, and recycling of disused computers and monitors. For details, visit the
Lenovo Web site at
www.ibm.com/jp/pc/service/recycle/pcrecycle/. Pursuant to the Law for Promotion of
Effective Utilization of Resources, the collecting and recycling of home-used computers and
monitors by the manufacturer was begun in October 1, 2003. This service is provided free of
charge for home-used computers sold after October 1, 2003. For details, visit the Lenovo Web
site at:
www.ibm.com/jp/pc/service/recycle/personal/.
Disposing of Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy
metals or other environmental sensitive substances. To properly dispose of disused
components, such as a printed circuit board or drive, use the methods described above for
collecting and recycling a disused computer or monitor.
Appendix B. B-3
Turkish statement of compliance
The Lenovo product meets the requirements of the Republic of Turkey Directive on the
Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment
(EEE).
Trademarks
The following terms are trademarks of Lenovo in the United States, other countries, or both:
Lenovo
The Lenovo logo
ThinkCentre
The ThinkCentre logo
ThinkVision
Microsoft and Windows are trademarks of the Microsoft group of companies. DisplayPort is a
trademark of the Video Electronics Standards Association. Other company, product, or service
names may be trademarks or service marks of others.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product manufacturer. Do not
use the ac power cord for other devices.
Appendix B. B-4
Information published Value and precision Value and precision Unit
Manufacturer's name or trade
mark, commercial registration
number and address
Lenovo (Beijing) Limited Lenovo (Beijing) Limited -
Model identifier ADL135NDC3A ADP-90XD B -
Input voltage 100-240 100-240 V
Input AC frequency 50-60 50-60 Hz
Output voltage 20DC 20DC V
Output current 6.75 4.5 A
Output power 135 90 W
Average active efficiency 90 88 %
No-load power consumption 0.2 0.21 W