About this manual
Chapter 1. Safety information
Chapter 2. Important service information
- Strategy for replacing FRUs
- Strategy for replacing FRUs for CTO, special-bid, and standard models
  - Product definition
  - FRU identification
Chapter 3. General checkout
Chapter 4. Related service information
Chapter 5. Get to know YOGA modes
Chapter 6. Use the keyboard shortcuts
Chapter 7. Locations
Chapter 8. FRU replacement notices
Chapter 9. Removing or replacing a FRU
Appendix A. Notices

Lenovo X1 Yoga User Manual

Displayed below is the user manual for X1 Yoga by Lenovo which is a product in the Notebooks category. This manual has pages.

Related Manuals

Lenovo X1 Yoga Gen 7 (14" Intel) Manual

Lenovo X1 Yoga Manual

X1 Yoga Gen 6 and X1 Carbon Gen 9

Hardware Maintenance Manual

Note: Before using this information and the product it supports, be sure to read the general information

under Appendix A “Notices” on page 89.

Second Edition (May 2021)

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services

Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-

35F-05925.

Contents

About this manual . . . . . . . . . . . . iii

Chapter 1. Safety information . . . . . . 1

General safety . . . . . . . . . . . . . . . . 1

Electrical safety . . . . . . . . . . . . . . . . 1

Safety inspection guide . . . . . . . . . . . . . 2

Handling devices that are sensitive to electrostatic

discharge . . . . . . . . . . . . . . . . . . 3

Grounding requirements . . . . . . . . . . . . 4

Safety notices (multilingual translations) . . . . . . 4

Chapter 2. Important service

information . . . . . . . . . . . . . . . 21

Strategy for replacing FRUs . . . . . . . . . . 21

Strategy for replacing an M.2 solid-state

drive . . . . . . . . . . . . . . . . . 21

Important notice for replacing a system

board . . . . . . . . . . . . . . . . . 22

How to use error message . . . . . . . . . 22

Strategy for replacing FRUs for CTO, special-bid,

and standard models. . . . . . . . . . . . . 22

Product definition . . . . . . . . . . . . 22

FRU identification . . . . . . . . . . . . 23

Chapter 3. General checkout . . . . . 25

What to do first . . . . . . . . . . . . . . . 25

Checkout guide . . . . . . . . . . . . . . . 26

Diagnosing problems . . . . . . . . . . . 26

Quick test programs . . . . . . . . . . . 27

UEFI diagnostic program . . . . . . . . . 27

Bootable diagnostic programs . . . . . . . 27

Power system checkout . . . . . . . . . . . 28

Checking the ac power adapter . . . . . . . 29

Checking the battery and operational

charging . . . . . . . . . . . . . . . . 29

Checking the coin-cell battery . . . . . . . 29

Chapter 4. Related service

information . . . . . . . . . . . . . . . 31

Reset or restore Windows . . . . . . . . . . . 31

Passwords. . . . . . . . . . . . . . . . . 31

Power-on password . . . . . . . . . . . 31

Nvme password . . . . . . . . . . . . . 31

Supervisor password . . . . . . . . . . . 32

System management password. . . . . . . 32

How to remove the power-on password . . . 32

How to remove the Nvme password . . . . . 33

How to remove the system management

password . . . . . . . . . . . . . . . 34

Power management . . . . . . . . . . . . . 34

Sleep mode . . . . . . . . . . . . . . 34

Hibernation mode . . . . . . . . . . . . 35

Symptom-to-FRU index . . . . . . . . . . . 35

Numeric error codes . . . . . . . . . . . 36

Error messages . . . . . . . . . . . . . 37

Beep symptoms . . . . . . . . . . . . . 38

No-beep symptoms . . . . . . . . . . . 39

LCD-related symptoms . . . . . . . . . . 39

Intermittent problems . . . . . . . . . . . 40

Undetermined problems . . . . . . . . . 40

Chapter 5. Get to know YOGA

modes . . . . . . . . . . . . . . . . . 43

Chapter 6. Use the keyboard

shortcuts . . . . . . . . . . . . . . . . 45

Chapter 7. Locations . . . . . . . . . 47

Locating computer controls, connectors, and

indicators . . . . . . . . . . . . . . . . . 47

Front view . . . . . . . . . . . . . . . 47

Side view . . . . . . . . . . . . . . . 50

Bottom view . . . . . . . . . . . . . . 51

Locating FRUs and CRUs . . . . . . . . . . . 51

Major FRUs and CRUs (for X1 Yoga Gen 6) . . 53

Major FRUs and CRUs (for X1 Carbon Gen

9) . . . . . . . . . . . . . . . . . . 55

Miscellaneous parts and other FRUs . . . . . 57

Connector and cable guide . . . . . . . . 57

Looking up FRU information . . . . . . . . . . 60

Chapter 8. FRU replacement

notices . . . . . . . . . . . . . . . . . 61

Service tool kit . . . . . . . . . . . . . . . 61

Screw notices . . . . . . . . . . . . . . . 61

Retaining serial numbers . . . . . . . . . . . 62

Restoring the serial number of the system

unit . . . . . . . . . . . . . . . . . . 62

Retaining the UUID. . . . . . . . . . . . 63

Reading or writing the ECA information . . . . 64

Chapter 9. Removing or replacing a

FRU. . . . . . . . . . . . . . . . . . . 65

General guidelines. . . . . . . . . . . . . . 65

Before servicing the computer . . . . . . . . . 66

Removing external devices . . . . . . . . 66

Disabling the built-in battery . . . . . . . . 66

Removing the nano-SIM card . . . . . . . 66

Removing ThinkPad Pen Pro (for X1 Yoga Gen

6) . . . . . . . . . . . . . . . . . . 66

Removing a major FRU . . . . . . . . . . . . 67

1010 Base cover assembly . . . . . . . . 67

1020 Built-in battery . . . . . . . . . . . 68

1030 M.2 SSD, bracket, and thermal pad . . . 69

1040 WWAN card (for selected models) . . . 70

1050 Pen charger (for X1 Yoga Gen 6 only) . . 71

1060 Pen holder (for X1 Yoga Gen 6 only) . . . 72

1070 Thermal fan assembly . . . . . . . . 72

1080 Audio board . . . . . . . . . . . . 73

1090 USB board. . . . . . . . . . . . . 73

1100 NFC module and the sponge . . . . . 74

1110 Trackpad, P sensor and and NFC

cable . . . . . . . . . . . . . . . . . 74

1120 Power button with fingerprint reader

module and bracket . . . . . . . . . . . 76

1130 Trackpad . . . . . . . . . . . . . 77

1140 Coin-cell battery . . . . . . . . . . 79

1150 Speaker assembly. . . . . . . . . . 79

1160 Wireless-WAN antenna assembly . . . . 81

1170 System board assembly . . . . . . . 83

1180 LCD unit . . . . . . . . . . . . . 86

1190 Keyboard bezel assembly with

keyboard . . . . . . . . . . . . . . . 88

Appendix A. Notices. . . . . . . . . . 89

ii X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

About this manual

This manual contains service and reference information for the following ThinkPad® products.

ThinkPad X1 Yoga Gen 6 Machine types (MT): 20XY and 20Y0

ThinkPad X1 Carbon Gen 9 Machine types (MT): 20XX and 20XW

Use this manual along with the advanced diagnostic tests to troubleshoot problems.

Important:

• This manual is intended only for trained service technicians who are familiar with ThinkPad products. Use

this manual along with the advanced diagnostic tests to troubleshoot problems effectively.

• Depending on the model, some hardware configuration and software programs might not be available on

the computer. Some statements in this manual might not be applicable to the computer.

• Before servicing a ThinkPad product, be sure to read all the information under Chapter 1 “Safety

information” on page 1 and Chapter 2 “Important service information” on page 21.

iv X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Chapter 1. Safety information

This chapter presents following safety information that you must be familiar with before you service a

ThinkPad notebook computer.

• “General safety” on page 1

• “Electrical safety” on page 1

• “Safety inspection guide” on page 2

• “Handling devices that are sensitive to electrostatic discharge” on page 3

• “Grounding requirements” on page 4

• “Safety notices (multilingual translations)” on page 4

General safety

Follow these rules to ensure general safety:

• Observe good housekeeping in the area of the machines during and after maintenance.

• When lifting any heavy object:

1. Make sure that you can stand safely without slipping.

2. Distribute the weight of the object equally between your feet.

3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.

4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the

muscles in your back. Do not attempt to lift any object that weighs more than 16 kg (35 lb) or that you

think is too heavy for you.

• Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.

• Before you start the machine, make sure that other service technicians and the customer's personnel are

not in a hazardous position.

• Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the

machine.

• Keep your toolcase away from walk areas so that other people will not trip over it.

• Do not wear loose clothing that can be trapped in the moving parts of a machine. Make sure that your

sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.

• Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, about 8

centimeters (3 inches) from the end.

• Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.

Attention: Metal objects are good electrical conductors.

• Wear safety glasses when you are hammering, drilling, soldering, cutting wire, attaching springs, using

solvents, or working in any other conditions that might be hazardous to your eyes.

• After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that

is worn or defective.

• Reinstall all covers correctly before returning the machine to the customer.

• Fan louvers on the machine help to prevent overheating of internal components. Do not obstruct fan

louvers or cover them with labels or stickers.

Electrical safety

Observe the following rules when working on electrical equipment.

Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft

material that does not insulate you when working with live electrical currents.Many customers have, near

their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.

Do not use this type of mat to protect yourself from electrical shock.

• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical

accident occurs, you can then operate the switch or unplug the power cord quickly.

• Do not work alone under hazardous conditions or near equipment that has hazardous voltages.

• Disconnect all power before:

– Performing a mechanical inspection

– Working near power supplies

– Removing or installing main units

• Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer

to power-off the wall box that supplies power to the machine, and to lock the wall box in the off position.

• If you have to work on a machine that has exposed electrical circuits, observe the following precautions:

– Ensure that another person, familiar with the power-off controls, is near you.

Attention: Another person must be there to switch off the power, if necessary.

– Use only one hand when working with powered-on electrical equipment; keep the other hand in your

pocket or behind your back.

Attention: An electrical shock can occur only when there is a complete circuit. By observing the above

rule, you may prevent a current from passing through your body.

– When using testers, set the controls correctly and use the approved probe leads and accessories for

that tester.

– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as

metal floor strips and machine frames.

Observe the special safety precautions when you work with very high voltages; Instructions for these

precautions are in the safety sections of maintenance information. Use extreme care when measuring high

voltages.

• Regularly inspect and maintain your electrical hand tools for safe operational condition.

• Do not use worn or broken tools and testers.

• Never assume that power has been disconnected from a circuit. First, check that it has been powered off.

• Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors,

nongrounded power extension cables, power surges, and missing safety grounds.

• Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is

conductive; such touching can cause personal injury and machine damage.

• Do not service the following parts with the power on when they are removed from their normal operating

places in a machine:

– Power supply units

– Pumps

– Blowers and fans

– Motor generators

– Similar units as listed above

This practice ensures correct grounding of the units.

• If an electrical accident occurs:

– Use caution; do not become a victim yourself.

– Switch off power.

– Send another person to get medical aid.

Safety inspection guide

The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each

machine was designed and built, required safety items were installed to protect users and service

technicians from injury. This guide addresses only those items. You should use good judgment to identify

potential safety hazards due to attachment of non-ThinkPad features or options not covered by this

inspection guide.

If any unsafe conditions are present, you must determine how serious the apparent hazard could be and

whether you can continue without first correcting the problem.

2X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Consider these conditions and the safety hazards they present:

• Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal

electrical shock)

• Explosive hazards, such as a damaged CRT face or a bulging capacitor

• Mechanical hazards, such as loose or missing hardware

To determine whether there are any potentially unsafe conditions, use the following checklist at the

beginning of every service task. Begin the checks with the power off, and the power cord disconnected.

Checklist:

1. Check exterior covers for damage (loose, broken, or sharp edges).

2. Power off the computer. Disconnect the power cord.

3. Check the power cord for:

a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground

continuity for 0.1 ohm or less between the external ground pin and the frame ground.

b. The power cord should be the authorized type specified for your computer. Go to: https://

support.lenovo.com/partslookup

c. Insulation must not be frayed or worn.

4. Check for cracked or bulging batteries.

5. Remove the cover.

6. Check for any obvious non-ThinkPad alterations. Use good judgment as to the safety of any non-

ThinkPad alterations.

7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or

other liquids, or signs of fire or smoke damage.

8. Check for worn, frayed, or pinched cables.

9. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered

with.

Handling devices that are sensitive to electrostatic discharge

Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to

electrostatic discharge (ESD.) ESD damage can occur when there is a difference in charge between objects.

Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the

person handling the part are all at the same charge.

Notes:

1. Use product-specific ESD procedures when they exceed the requirements noted here.

2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.

When handling ESD-sensitive parts:

• Keep the parts in protective packages until they are inserted into the product.

• Avoid contact with other people.

• Wear a grounded wrist strap against your skin to eliminate static on your body.

• Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when

you are wearing a wrist strap.

• Use a grounded work mat to provide a static-free work surface. The mat is especially useful when

handling ESD-sensitive devices.

• Select a grounding system, such as those listed below, to provide protection that meets the specific

service requirement.

Note: The use of a grounding system to guard against ESD damage is desirable but not necessary.

– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.

Chapter 1.Safety information 3

– When working on a double-insulated or battery-operated system, use an ESD common ground or

reference point. You can use coax or connector-outside shells on these systems.

– Use the round ground prong of the ac plug on ac-operated computers.

Grounding requirements

Electrical grounding of the computer is required for operator safety and correct system function. Proper

grounding of the electrical outlet can be verified by a certified electrician.

Safety notices (multilingual translations)

The safety notices in this section are provided in the following languages:

• English

• Arabic

• Brazilian Portuguese

• French

• German

• Hebrew

• Japanese

• Korean

• Spanish

• Traditional Chinese

DANGER

4X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

DANGER

Chapter 1.Safety information 5

6X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

PERIGO

Chapter 1.Safety information 7

PERIGO

8X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

PERIGO

DANGER

Chapter 1.Safety information 9

DANGER

VORSICHT

10 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

VORSICHT

Chapter 1.Safety information 11

VORSICHT

12 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Chapter 1.Safety information 13

14 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Chapter 1.Safety information 15

16 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Chapter 1.Safety information 17

18 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Chapter 1.Safety information 19

20 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Chapter 2. Important service information

This chapter introduces following important service information that applies to all machine types supported

by this manual:

• “Strategy for replacing FRUs” on page 21

– “Strategy for replacing an M.2 solid-state drive” on page 21

– “Important notice for replacing a system board” on page 22

– “How to use error message” on page 22

• “Strategy for replacing FRUs for CTO, special-bid, and standard models” on page 22

– “Product definition” on page 22

– “FRU identification” on page 23

Important:

• Advise customers to contact the Lenovo Support Web site at https://support.lenovo.com to view the

software fixes, download the drivers, and follow the on-screen instructions to install the drivers. For

additional assistance, customers might call the Lenovo Customer Support Center. Telephone numbers for

the Lenovo Support Center are available at:

https://pcsupport.lenovo.com/supportphonelist

• Service training documents for Lenovo authorized service technicians are available at the following Web

site. The disassembly and reassembly videos that show the FRU removal and replacement procedures

are contained in the documents.

https://www.lenovoservicetraining.com/ion/

Strategy for replacing FRUs

Before replacing parts:

Ensure that all software fixes, drivers, and UEFI BIOS downloads are installed before replacing any FRUs

listed in this manual.

After a system board is replaced, ensure that the latest UEFI BIOS is loaded to the system board before

completing the service action.

To download software fixes, drivers, and UEFI BIOS, go to https://support.lenovo.com and follow the

instructions on the screen.

Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:

• If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the

original FRU before you continue.

• Some computers have both a processor board and a system board. If you are instructed to replace either

the processor board or the system board, and replacing one of them does not correct the problem,

reinstall that board, and then replace the other one.

• If an adapter or a device consists of more than one FRU, any of the FRUs may be the cause of the error.

Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change.

Replace only the FRU that changed the symptoms.

Strategy for replacing an M.2 solid-state drive

Always try to run a low-level format before replacing an M.2 solid-state drive (SSD). This will cause all

customer data on the M.2 SSD to be lost. Be sure that the customer has a current backup of the data before

doing this task.

Attention: The drive startup sequence in the computer you are servicing may have been changed. Be

extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect

drive, data or programs can be overwritten.

Important notice for replacing a system board

Some components mounted on a system board are very sensitive. Improper handling of a system board can

cause damage to those components, and may cause a system malfunction.

After replacing the system board, use the Maintenance Utility to bind the model type, serial number, and

Brand ID of the computer with the new system board. Refer to https://support.lenovo.com/us/en/solutions/

HT506954 for instructions on how to do that. As an alternative, you also can use the Golden Key U1 tool for

that purpose. Refer to https://support.lenovo.com/us/en/solutions/ht507251 for instructions.

Attention: When handling a system board:

• Do not drop a system board or apply any excessive force to it.

• Avoid rough handling of any kind.

• Avoid bending a system board and hard pushing to prevent cracking at each BGA (Ball Grid Array)

chipset.

How to use error message

Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed,

begin the diagnosis with the first error code. Whatever causes the first error code may also cause false error

codes. If no error code is displayed, see whether the error symptom is listed in the Symptom-to-FRU Index

for the computer you are servicing.

Strategy for replacing FRUs for CTO, special-bid, and standard models

This topic provides information about the model types and FRU identification.

Product definition

This topic introduces different model types and how to identify each type.

Dynamic configure-to-order (CTO) model

This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this

configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and

eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.

The model is “CTO1” and the default country code is “WW” (example: 20A7CTO1WW).

Special-bid model

This is a unique configuration that has been negotiated between Lenovo and the customer. A unique

machine type model (MTM) consists of a 4-character MT, a 4-character model, and a numeric 2-character

country code is provided to the customer to place orders (example: 20A7000955). The country code

assigned is numeric and does not designate a specific country or region. The custom model factsheet for the

MTM indicates which country the special bid MTM is set up for. Special-bid offering is not generally

announced.

Standard model

Standard models (fixed configuration) are announced and offered to all customers. The MTM portion of the

machine label consists of a 4-character MT, a 4-character model, and an alphabetic 2-character country

code. The country code assigned is alphabetic and represents a designated country or region (example:

20A70009UK).

22 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

FRU identification

To identify FRUs for a product, do the following:

1. Go to: https://support.lenovo.com/partslookup

2. Type the Machine Type in the corresponding field to get a general FRU list, or type the Serial Number for

more detailed FRU information.

Chapter 2.Important service information 23

24 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Chapter 3. General checkout

This chapter introduces following information:

• “What to do first” on page 25

• “Checkout guide” on page 26

– “Diagnosing problems” on page 26

– “Quick test programs” on page 27

– “UEFI diagnostic program” on page 27

– “Bootable diagnostic programs” on page 27

• “Power system checkout” on page 28

Before you go to the checkout guide, be sure to read the following important notes.

Important notes:

• Only certified trained personnel should service the computer.

• Before replacing any FRU, read the entire page on removing and replacing FRUs.

• When you replace FRUs, it is recommended use new nylon-coated screws.

• Be extremely careful during such write operations as copying, saving, or formatting. The sequence

of the drives in the computer that you are servicing might have been altered. If you select an incorrect

drive, data or programs might be overwritten.

• Replace a FRU only with another FRU of the correct model. When you replace a FRU, ensure that the

model of the machine and the FRU part number are correct by referring to the Web site: https://

support.lenovo.com/partslookup

• A FRU should not be replaced because of a single, unreproducible failure. Single failures can occur

for various reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic

discharge, or software errors. Consider replacing a FRU only when a problem recurs. If you suspect that a

FRU is defective, clear the error log and run the test again. If the error does not recur, do not replace the

FRU.

• Be careful not to replace a nondefective FRU.

What to do first

When you return a FRU, you must include the following information in the parts exchange form or parts return

form that you attach to it:

1. Name and phone number of service technician

2. Date of service

3. Date on which the machine failed

4. Date of purchase

5. Failure symptoms, error codes appearing on the display, and beep symptoms

6. Procedure index and page number in which the failing FRU was detected

7. Failing FRU name and part number

8. Machine type, model number, and serial number

9. Customer's name and address

Note: During the warranty period, the customer may be responsible for repair costs if the computer damage

was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper

maintenance by the customer. Following is a list of some common items that are not covered under warranty

and some symptoms that might indicate that the system was subjected to stress beyond normal use.

Before checking problems with the computer, determine whether the damage is covered under the warranty

by referring to the following list:

The following are not covered under warranty:

• LCD panel cracked from the application of excessive force or from being dropped

• Scratched (cosmetic) parts

• Distortion, deformation, or discoloration of the cosmetic parts

• Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force

• Damage caused by liquid spilled into the system

• Damage caused by the improper insertion of a PC card or the installation of an incompatible card

• Improper disc insertion or use of an optical drive

• Fuses blown by attachment of a nonsupported device

• Forgotten computer password (making the computer unusable)

• Sticky keys caused by spilling a liquid onto the keyboard

• Use of an incorrect ac power adapter on laptop products

The following symptoms might indicate damage caused by nonwarranted activities:

• Missing parts might be a symptom of unauthorized service or modification.

• Check for obvious damage to a hard disk drive. If the spindle of a hard disk drive becomes noisy, the hard

disk drive might have been dropped or subject to excessive force.

Checkout guide

Use the following procedures as a guide in identifying and correcting problems with the ThinkPad notebook

computers.

Note: The diagnostic tests are intended to test only ThinkPad products. The use of non-ThinkPad products,

prototype cards, or modified options can lead to false indications of errors and invalid system responses.

1. Identify the failing symptoms in as much detail as possible.

2. Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the

operation.

Diagnosing problems

Many computer problems can be solved without outside assistance. If you experience a problem with your

computer, the first place to start is the troubleshooting information in your computer documentation. If you

suspect a software problem, see the documentation, including readme files and help information systems,

that come with the operating system or program.

Vantage is preinstalled on your computer. It supports the hardware scan function. It combines diagnostic

tests, system information collection, security status, and support information, along with hints and tips for

optimal system performance.

Note: If you are unable to isolate and repair the problem yourself after running the program, save and print

the log files created by the program. You need the log files when you speak to a Lenovo technical support

representative.

The troubleshooting information or the diagnostic programs might tell you that you need additional or

updated device drivers or other software. You can get the latest technical information and download device

drivers and updates from the Lenovo Support Web site at:

https://support.lenovo.com

For additional information, see the help system of the program.

26 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Quick test programs

Run quick test programs to troubleshoot and resolve computer problems, especially when the computer

does not have Vantage installed.

To download and install a quick test program, go to https://www.lenovo.com/diags, and follow the instructions

on the Web site.

To run a test using quick test program, do the following:

1. Go to the C:\SWTOOLS\ldiag directory.

2. Double-click the lsc_lite.exe file.

3. When the User Account Control window opens, click Yes.

4. Select the device class to be tested.

5. Select the devices to be tested.

6. Select the test to be performed.

7. Follow the instructions on the screen to start the test. When a problem is detected, information

messages are displayed. Refer to the messages to troubleshoot the problem.

UEFI diagnostic program

A UEFI diagnostic program is preinstalled on the computer. It enables you to test internal storage devices,

view system information, and check and recover bad sectors on internal storage devices.

To run the UEFI diagnostic program, do the following:

1. Turn on the computer. If the computer cannot be turned on, go to “Power system checkout” on page 28,

and check the power sources. If an error code is displayed, go to “Symptom-to-FRU index” on page 35

for error code descriptions and troubleshooting hints.

2. When the ThinkPad logo is displayed, repeatedly press and release the F10 key. The main screen of the

UEFI diagnostic program is displayed.

3. Follow the instructions on the screen to use the diagnostic program.

The following table displays the main items of the UEFI diagnostic program. Depending on the model, the

items might differ slightly.

Table 1. Items on the main screen of the UEFI diagnostic program

Tests Tools

• Memory quick test

• Memory extended test

• Memory bit fade test (180 min)

• Quick storage device test

• LCD test

• PCI-e test

• Motherboard buses test

• Exit application

• System information

• Generate configuration file

• Execute from configuration file

• Recover bad sectors tool

Note: The recover bad sectors tool is only available on computers that have hard disk drives installed.

Bootable diagnostic programs

If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a

bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable

Chapter 3.General checkout 27

you to test computer memory and internal storage devices, view system information, and check and recover

the internal storage devices. To use the bootable diagnostic programs, you can create a bootable diagnostic

medium on a USB device or CD.

To create a bootable diagnostic medium, do the following:

1. Go to https://www.lenovo.com/diags.

2. Click Lenovo Bootable Diagnostics.

3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD.

To use the diagnostic medium you have created, do one of the following:

• If you have created the bootable diagnostic medium on a USB device, do the following:

1. Attach the USB device to the computer.

2. Turn on the computer. If the computer cannot be turned on, go to “Power system checkout” on page

28, and check the power sources. If an error code is displayed, go to “Symptom-to-FRU index” on

page 35 for error code descriptions and troubleshooting hints.

3. When the ThinkPad logo is displayed, repeatedly press and release the F12 key. When the Boot Menu

window opens, release the F12 key.

4. Use the arrow keys to select USB HDD and then press Enter. The diagnostic program will be

launched automatically.

5. Follow the instructions on the screen to use the diagnostic program.

• If you have created the bootable diagnostic medium on a CD, do the following:

1. Turn on the computer. If the computer cannot be turned on, go to “Power system checkout” on page

28, and check the power sources. If an error code is displayed, go to “Symptom-to-FRU index” on

page 35 for error code descriptions and troubleshooting hints.

2. Insert the CD into the external optical drive.

3. Restart the computer.

4. When the ThinkPad logo is displayed, repeatedly press and release the F12 key. When the Boot Menu

window opens, release the F12 key.

5. Use the arrow keys to select ATAPI CDx (x: 0, 1, ...) and then press Enter. The diagnostic program will

be launched automatically.

6. Follow the instructions on the screen to use the diagnostic program.

Power system checkout

To verify if a battery and an ac power adapter are functional, do the following:

1. Turn off the computer.

2. Connect the ac power adapter.

3. Turn on the computer. If the computer can be turned on, it means that either the battery or the ac power

adapter is functional.

4. Insert a straightened paper clip into the emergency reset hole to reset the computer. If the computer is

still powered on, it means that the ac power adapter is functional.

5. Turn off the computer.

6. Disconnect the ac power adapter and turn on the computer. If the computer can be turned on, it means

the battery is functional.

If you suspect a power problem, see the appropriate one of the following power supply checkouts:

• “Checking the ac power adapter” on page 29

• “Checking the battery and operational charging” on page 29

• “Checking the coin-cell battery” on page 29

28 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Checking the ac power adapter

You are here because the computer fails only when the ac power adapter is used.

• If the power problem occurs only when the docking station or the port replicator is used, replace the

docking station or the port replicator.

• If the system status indicator does not blink three times when an ac power source is connected, check the

power cord of the ac power adapter for correct continuity and installation.

• If the computer does not charge during operation, go to “Checking the battery and operational charging”

on page 29.

Note: Noise from the ac power adapter does not always indicate a defect.

Checking the USB-C type ac power adapter

To check the USB-C type ac power adapter, do the following:

1. Connect the computer to a power outlet and turn on the computer.

2. Start Vantage program, and then click Hardware Settings ➙ Power. The ac power adapter information

is displayed.

Ensure that you use the USB-C type ac power adapter that is shipped with the computer to provide enough

power to the computer. Otherwise, a message will be displayed, prompting you that the computer will not be

charged or will be charged slowly.

Checking the battery and operational charging

Checking the battery

This system supports only batteries specially designed for this specific system and manufactured by Lenovo

or an authorized builder. The system does not support unauthorized batteries or batteries designed for other

systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not

charge.

Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and

provides no warranties for failures or damage arising out of their use.

Move your pointer to the battery-status icon in the Windows® notification area to check the battery status.

The battery-status icon displays the percentage of battery power remaining and how long you can use your

computer before you must charge the battery.

Checking the operational charging

To check whether the battery charges properly during operation, do the following:

1. Discharge the battery until the remained battery power is less than 50%.

2. Perform operational charging. Click the battery status icon in the Windows notification area to display

detailed battery information. If it indicates that the battery is not charging, replace the battery.

3. Check the battery status again. If the same error still exists, replace the system board.

Checking the coin-cell battery

To check the coin-cell battery, do the following:

1. Disable the built-in battery. See “Disabling the built-in battery” on page 66.

2. Remove the coin-cell battery. See “1140 Coin-cell battery” on page 79.

3. Measure the voltage of the coin-cell battery. See the following illustration.

Chapter 3.General checkout 29

Wire Voltage (V dc)

Red +2.5 to +3.2

Black Ground

• If the voltage is correct, replace the system board.

• If the voltage is not correct, replace the coin-cell battery.

• If the coin-cell battery discharges quickly after replacement, replace the system board.

30 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Chapter 4. Related service information

This chapter presents following information:

• “Reset or restore Windows” on page 31

• “Passwords” on page 31

• “Power management” on page 34

• “Symptom-to-FRU index” on page 35

Service Web site: When the latest maintenance diskette and the system program service diskette become

available, they will be posted on https://support.lenovo.com

Reset or restore Windows

To reset or restore Windows, refer to the information below：

• Use Lenovo recovery options.

1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery.

2. Follow the on-screen instructions.

• Use Window recovery options.

1. Go to https://pcsupport.lenovo.com.

2. Detect your computer or manually select your computer model.

3. Click Diagnostics ➙ Operating system Diagnostics and then follow the on-screen instructions.

Passwords

As many as four passwords may be needed for any ThinkPad notebook computer: the power-on password,

the hard disk password, the supervisor password, and the system management password.

If any of these passwords has been set, a prompt for it will be displayed on the screen whenever the

computer is turned on. The computer does not start until the password is entered.

Note: If only a supervisor password is set, the password prompt will not be displayed when the operating

system is started.

Power-on password

A power-on password protects the system from being powered on by an unauthorized person. The

password must be entered before an operating system can be started. For instructions on how to remove the

power-on password, see “How to remove the power-on password” on page 32.

Nvme password

There are two kinds of Nvme passwords:

• Single password - for the user

• Dual Password (User + Admin) - for the system administrator, who can use it to access any storage

drive in a system or any computer connected in the same network even if the user has changed the user

Nvme password

Note: The Dual Password (User + Admin) mode requires two Nvme passwords (user Nvme password +

admin Nvme password); the system administrator enters both in the same operation. The system

administrator then provides the user Nvme password to the system user.

Attention: If the user Nvme password has been forgotten, check whether a admin Nvme password has

been set. If it has, it can be used for access to the storage drive. If no admin Nvme password is available,

neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the

admin Nvme password, or to recover data from the storage drive. The storage drive can be replaced for a

scheduled fee.

For how to remove the Nvme password, see “How to remove the Nvme password” on page 33.

Supervisor password

The supervisor password protects the system information stored in the ThinkPad Setup program. It provides

the following security features:

• If only a supervisor password is set, a password prompt is displayed when you try to start the ThinkPad

Setup program. Unauthorized users cannot change most of the system configuration options in the

ThinkPad Setup program without the password.

• The system administrator can use the supervisor password to access a computer even if the user of that

computer has set a power-on password. The supervisor password overrides the power-on password.

• The system administrator can set the same supervisor password on many ThinkPad notebook computers

to make administration easier.

Attention: If the supervisor password has been forgotten and cannot be made available to the service

technician, there is no service procedure to reset the password. The system board must be replaced for a

scheduled fee.

System management password

The system management password can also protect the system information stored in UEFI BIOS like a

supervisor password, but it has lower authority by default. The system management password can be set

through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo

client-management interface.

You can enable the system management password to have the same authority as the supervisor password

to control security related features. To customize the authority of the system management password through

the UEFI BIOS menu:

1. Enter the UEFI BIOS menu.

2. Select Security ➙ Password ➙ System Management Password Access Control.

3. Follow the on-screen instructions.

If you have set both the supervisor password and the system management password, the supervisor

password overrides the system management password. If you have set both the system management

password and the power-on password, the system management password overrides the power-on

password.

How to remove the power-on password

To remove a power-on password, do the following:

If no supervisor password has been set, do the following to remove the power-on password:

1. Turn off the computer and disconnect ac power.

2. Disable the built-in battery. See “Disabling the built-in battery” on page 66.

3. Remove the base cover assembly. See “1010 Base cover assembly” on page 67.

4. Remove the built-in battery. See “1020 Built-in battery” on page 68.

32 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

5. Remove the coin-cell battery. See “1140 Coin-cell battery” on page 79.

6. Reinstall the coin-cell battery.

7. Reinstall the internal battery pack.

8. Reinstall the base cover assembly.

9. Reconnect ac power.

10. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does

not appear. The power-on password has been removed.

If a supervisor password or a system management password has been set and is known to the service

technician, do the following to remove the power-on password:

1. Turn on the computer.

2. When the ThinkPad logo is displayed, immediately press F1.

3. Type the supervisor password or the system management password to enter the ThinkPad Setup

program.

4. Select Security.

5. Select Password.

6. Select Power-On Password.

7. Type the current supervisor password or the system management password in the Enter Current

Password field. Then leave the Enter New Password field blank, and press Enter twice.

8. In the Changes have been saved window, press Enter.

9. Press F10 to save changes and exit the ThinkPad Setup program. The power-on password has been

removed.

How to remove the Nvme password

Attention: If Single Password mode is selected and the user Nvme password has been forgotten and

cannot be made available to the service technician, neither Lenovo nor Lenovo authorized service

technicians provide any services to reset the user Nvme passwords, or to recover data from the storage

drive. To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution

would be to replace the storage drive (HDD) or SSD with a scheduled fee.

To remove a user Nvme password that has been forgotten, when the supervisor password and admin Nvme

password are known, do the following:

1. Turn on the computer.

2. When the ThinkPad logo comes up, immediately press F1 to enter the UEFI BIOS. Enter either the

power-on password or the supervisor password in the window displayed on the screen.

3. When the user Nvme password icon is displayed on the screen, press F1. The admin Nvme password

icon is displayed.

4. Enter the admin Nvme password to enter UEFI BIOS.

5. Select Security.

6. Select Password.

7. Select Nvme x password, where x is the letter of the storage drive. A pop-up window opens.

8. Select admin Nvme password.

9. Type the current admin Nvme password in the Enter Current Password field. Then leave the Enter

New Password field blank, and press Enter twice.

10. Press F10 to save changes and exit the ThinkPad Setup program. The user Nvme password and the

admin Nvme password have been removed.

Chapter 4.Related service information 33

How to remove the system management password

To remove a system management password, do the following:

If no supervisor password has been set, do the following to remove the system management password:

1. Turn off the computer and disconnect ac power.

2. Disable the built-in battery. See “Disabling the built-in battery” on page 66.

3. Remove the base cover assembly. See “1010 Base cover assembly” on page 67.

4. Remove the internal battery pack. See “1020 Built-in battery” on page 68.

5. Remove the coin-cell battery. See “1140 Coin-cell battery” on page 79.

6. Reinstall the coin-cell battery.

7. Reinstall the internal battery pack.

8. Reinstall the base cover assembly.

9. Reconnect ac power.

10. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does

not appear. The system management password has been removed.

If a supervisor password has been set and is known to the service technician, do the following to remove the

system management password:

1. Turn on the computer.

2. When the ThinkPad logo is displayed, immediately press F1.

3. Type the supervisor password to enter the ThinkPad Setup program.

4. Select Security.

5. Select Password.

6. Select System Management Password.

7. Type the current supervisor password in the Enter Current Password field. Then leave the Enter New

Password field blank, and press Enter twice.

8. In the Changes have been saved window, press Enter.

9. Press F10 to save changes and exit the ThinkPad Setup program. The system management password

has been removed.

Power management

Sleep mode

When the computer enters sleep mode, the screen goes blank and all internal devices are still powered on

with lower power consumption.

To enter sleep mode, press Fn+4 or open the Start menu and click Power, and then click Sleep.

In certain circumstances, the computer goes into sleep mode automatically:

• After a period of inactivity specified in power plan settings

• When the battery power is low

To resume the computer from sleep mode, press the power button.

Also, in either of the following events, the computer automatically returns from sleep mode and resumes

operation:

34 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

• The ring indicator (RI) is signaled by a serial device or a PC Card device.

• The time set on the resume timer elapses.

Note: The computer does not accept any input immediately after it enters sleep mode. Wait a few

seconds before taking any action to reenter operation mode.

Hibernation mode

In hibernation mode, the following occurs:

• The system status, RAM, VRAM, and setup data are stored on the hard disk.

• The system is powered off.

Note: If the computer enters the hibernation mode while it is docked to the docking station, do not undock it

before resuming normal operation. If you do undock it and then try to resume normal operation, you will get

an error message, and you will have to restart the system.

If you have defined one of the following actions as the event that causes the system to go into hibernation

mode, perform that action.

• Closing the lid.

• Pressing the power button.

Also, the computer goes into hibernation mode automatically after a period of inactivity specified in power

plan settings.

When the power is turned on, the computer returns from hibernation mode and resumes operation. The

hibernation file in the boot record on the hard disk drive is read, and system status is restored from the hard

disk drive.

Symptom-to-FRU index

This section contains following information:

• “Numeric error codes” on page 36

• “Error messages” on page 37

• “Beep symptoms” on page 38

• “No-beep symptoms” on page 39

• “LCD-related symptoms” on page 39

• “Intermittent problems” on page 40

• “Undetermined problems” on page 40

The symptom-to-FRU index in this section lists symptoms and errors and their possible causes. The most

likely cause is listed first, in boldface type.

Note: Do the FRU replacement or other actions in the sequence shown in the column headed “FRU or

action, in sequence.” If replacing a FRU does not solve the problem, put the original part back in the

computer. Do not replace a nondefective FRU.

This index can also help you determine, during regular servicing, what FRUs are likely to need to be replaced

next.

A numeric error is displayed for each error detected in POST or system operation. In the displays, n can be

any number.

If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not

described there, go to “Intermittent problems” on page 40.

Chapter 4.Related service information 35

Note: For a device not supported by diagnostic codes in the ThinkPad notebook computers, see the manual

for that device.

Numeric error codes

Table 2. Numeric error codes

Symptom or error FRU or action, in sequence

0177

Bad SVP data, stop POST task—The checksum of the

supervisor password in the EEPROM is not correct.

System board

0183

Bad CRC of Security Settings in EFI Variable. Enter the

ThinkPad Setup program.

1. Run the ThinkPad Setup program, and then save

current setting by pressing F10.

2. System board

0187

EAIA data access error—The access to EEPROM is failed. System board

0188

Invalid RFID Serialization Information Area. System board

0189

Invalid RFID configuration information area—The

EEPROM checksum is not correct.

System board

0190

Critical low-battery error

1. Charge the battery.

2. Battery

0191

System Security—Invalid Remote Change requested.

1. Run the ThinkPad Setup program, and then save

current setting by pressing F10.

2. System board

0199

System Security— Security password retry count

exceeded.

1. Run the ThinkPad Setup program, and then save

the current setting by pressing F10.

2. System board

0270

Real Time Clock Error— System Real Time Clock is not

functional.

1. Run ThinkPad Setup to reset the time and date

2. Replace the coin-cell battery and run ThinkPad Setup

to reset the time and date.

0271

Check Date and Time settings— Neither the date nor the

time is set in the computer.

1. Run ThinkPad Setup to reset the time and date

2. Replace the coin-cell battery and run ThinkPad Setup

to reset the time and date.

1802

Unauthorized network card is plugged in—Turn off and

remove the network card.

1. Remove wireless network card.

2. System board

1820

More than one external fingerprint reader is attached.

Power off and remove all but the reader that you set up

within your main operating system.

Remove all but the reader that you set up for the

authentication.

2100

Detection error on Storage Device (M.2)

1. Reseat the M.2 solid state drive.

2. M.2 solid state drive

3. System board

2110

Read error on Storage Device (M.2)

1. Reseat the M.2 solid state drive.

2. M.2 solid state drive

3. System board

2200

Machine Type and Serial Number are invalid. System board

36 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Table 2. Numeric error codes (continued)

Symptom or error FRU or action, in sequence

2201

Machine UUID is invalid. System board

2202

Brand Name is invalid. Have the computer serviced.

2203

System configuration is invalid. Have the computer serviced.

2204

System configuration data is invalid. Have the computer serviced.

2205

Sensor configuration failure. System will reboot to try

again

Have the computer serviced.

Error messages

Table 3. Error messages

Symptom or error FRU or action, in sequence

Fan error 1. Fan

2. Thermal grease

3. System board

Thermal sensing error System board

Bottom cover tamper detection error System board

Error: The non-volatile system UEFI variable storage is

nearly full.

Note:

This error indicates that the operating system or

programs cannot create, modify, or delete data in the

non-volatile system UEFI variable storage due to

insufficient storage space after POST.

The non-volatile system UEFI variable storage is used by

the UEFI BIOS and by the operating system or programs.

This error occurs when the operating system or programs

store large amounts of data in the variable storage. All

data needed for POST, such as BIOS setup settings,

chipset, or platform configuration data, are stored in a

separate UEFI variable storage.

Press F1 after the error message is displayed to enter

ThinkPad Setup. A dialog asks the user for confirmation

to clean up the storage. If the user selects “Yes”, all data

that were created by the operating system or programs

will be deleted except global variables defined by the

Unified Extensible Firmware Interface Specification. If the

user selects “No”, all data will be kept, but the operating

system or programs will not be able to create, modify, or

delete data in the storage.

If this error happens at a service center, Lenovo

authorized service personnel will clean up the non-volatile

system UEFI variable storage using the preceding

solution.

Chapter 4.Related service information 37

Beep symptoms

Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black

screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep

technology, do the following:

1. Go to https://support.lenovo.com/smartbeep or scan the following QR Code.

2. Download the proper diagnostic app and install it on your smartphone.

3. Run the diagnostic app and place the smartphone near the computer.

4. Press the Fn key on your computer to emit the beep again. The diagnostic app decodes the beep error

and shows possible solutions on the smartphone.

The following section describes some beep errors and the corresponding solutions.

Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support

Center or product documentation. Only use a Lenovo-authorized service provider to repair your product.

Error codes Solutions

0001: Reset error (platform reset not de-asserted) 1. Remove the ac power adapter and the removable

battery if your computer has one. Then, reset the

computer by doing one of the following:

• For models with the emergency-reset hole,

insert a straightened paper clip into the

emergency-reset hole. Wait for one minute.

Then, reconnect all power resources and restart

the computer.

• For models without the emergency-reset hole,

press and hold the power button for about

seven seconds. Then, reconnect to all power

resources and restart the computer.

2. Replace the system board (service provider only).

0002: Internal bus error Replace the system board (service provider only).

0281: General embedded controller error Replace the system board (service provider only).

0282: Memory module error 1. Reinstall or replace the memory module.

2. Replace the system board (service provider only).

0283: PCI resource error 1. Remove PCIe devices (the M.2 card, PCIe card,

and so on) (service provider only).

2. Replace the system board (service provider only).

38 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Error codes Solutions

0284: TCG-compliant functionality-related error (might be

the BIOS code validation failure) Replace the system board (service provider only).

0285: TCG-compliant functionality-related error (might be

the TPM initialization failure) Replace the system board (service provider only).

0286: Integrated graphics error Replace the system board (service provider only).

0287: Discrete graphics error 1. Reinstall or replace the discrete graphics card

(service provider only).

2. Replace the system board (service provider only).

0288: Computer display error 1. Reconnect the display cable on both the system

board side and the computer display side (service

provider only).

2. Replace the system board (service provider only).

No-beep symptoms

Table 4. No-beep symptoms

Symptom or error FRU or action, in sequence

No beep, system-status indicator on, LCD blank, and no

POST.

1. Run LCD Self Test.

2. Ensure that every connector is connected tightly and

correctly.

3. Reseat memory module.

4. Replace the system board.

No beep, system-status indicator on, and LCD blank

during POST. 1. Run LCD Self Test.

2. Reseat memory module.

3. Replace the system board.

The power-on password prompt appears. A power-on password or a supervisor password is

set. Type the password and press Enter.

The Nvme password prompt appears. A Nvme password is set. Type the password and

press Enter.

LCD-related symptoms

Important: The TFT LCD for the notebook computer contains many thin-film transistors (TFTs). The

presence of a small number of dots that are missing, discolored, or always lighted is characteristic of TFT

LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has

two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more

visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.

Notes:

• This policy applies to all ThinkPad notebooks purchased on 1 January, 2008 or later.

• Lenovo will not provide warranty replacement if the LCD is within specifications because we cannot

guarantee that any replacement LCD will have zero pixel defects.

• One pixel consists of R, G, B sub-pixels.

LCD Self Test

Chapter 4.Related service information 39

When you turn on the computer and the LCD goes black, run LCD Self Test to help you determine whether

the LCD functions normally.

To run LCD Self Test:

1. Ensure that the computer is connected to ac power. Then, press the power button for about seven

seconds to turn off the computer.

2. Press Fn, left Ctrl, and the power button at the same time. If the computer displays five solid colors in

sequence across the entire screen, it indicates that the LCD functions normally.

3. The test lasts for about 20 seconds and then exits automatically. You also can press the power button to

exit the test.

Table 5. LCD-related symptoms

Symptom or error FRU or action, in sequence

No beep, power-on indicator on, and a blank LCD during

POST.

1. Run LCD Self Test.

2. Replace the system board.

• LCD backlight not working.

• LCD too dark.

• LCD brightness cannot be adjusted.

• LCD contrast cannot be adjusted.

1. Reseat the LCD connectors.

2. Replace the LCD assembly.

3. Replace the system board.

• LCD screen unreadable.

• Characters missing pixels.

• Screen abnormal.

• Wrong color displayed.

1. See important note for “LCD-related symptoms.”

2. Reseat the LCD connectors.

3. Replace the LCD assembly.

4. Replace the system board.

Horizontal or vertical lines displayed on LCD. Replace the LCD assembly.

Intermittent problems

Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardware

defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be

considered only when a problem recurs.

When analyzing an intermittent problem, do the following:

1. Run the diagnostic test for the system board in loop mode at least 10 times.

2. If no error is detected, do not replace any FRUs.

3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more

errors exist.

Undetermined problems

If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed, or if

the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs

that have no defects).

Verify that all attached devices are supported by the computer.

Verify that the power supply being used at the time of the failure is operating correctly. See “Power system

checkout” on page 28.

1. Turn off the computer.

2. Visually check each FRU for damage. Replace any damaged FRU.

3. Remove or disconnect all of the following devices:

a. Non-ThinkPad devices

40 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

b. Printer, mouse, and other external devices

c. External diskette drive or optical drive

d. Wireless cards

4. Turn on the computer.

5. Determine whether the problem has been solved.

6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU):

a. System board

b. LCD assembly

Chapter 4.Related service information 41

42 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Chapter 5. Get to know YOGA modes

Rotate the display to switch among different YOGA modes according to your preference. The keyboard and

the pointing devices are automatically disabled in the stand mode, tent mode, and tablet mode. Use the

touch screen to control your computer instead.

Attention: Do not rotate the computer display with too much force, or apply too much force to the upper-

right or upper-left corner of the computer display. Otherwise the computer display or hinges might get

damaged.

Notebook mode

Stand mode

Tent mode Tablet mode

44 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Chapter 6. Use the keyboard shortcuts

The special keys on the keyboard help you work more effectively.

Invoke the special function printed as an icon on each key or standard function of

F1–F12 function keys.

FnLock indicator on: standard function

FnLock indicator off: special function

Enable / disable speakers

Decrease volume

Increase volume

Enable / disable microphones

Darken display

Brighten display

Manage external displays

Enable / disable airplane mode

Open / collapse notification center

Answer incoming calls on Microsoft Teams

Decline incoming calls on Microsoft Teams

Customize the function of this key on the Vantage app

Open Snipping Tool

Toggle keyboard backlight

Break operation

Pause operation

Scroll contents

Send system request

Enter sleep mode

To wake up the computer, press Fn or the power button.

Go to beginning

Go to end

46 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Chapter 7. Locations

This chapter introduces the locations of the hardware components on your computer.

Locating computer controls, connectors, and indicators

This topic introduces the locations of the computer controls, connectors, and indicators.

Front view

ThinkPad X1 Yoga Gen 6

IR camera* / Camera* Webcam privacy shutter

Microphones Power button with fingerprint reader

TrackPoint® pointing stick Speaker

NFC* Trackpad

TrackPoint buttons Touch screen

* for selected models

ThinkPad X1 Carbon Gen 9

IR camera* / Camera* Webcam privacy shutter

Microphones Power button with fingerprint reader

48 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

TrackPoint® pointing stick Speaker

NFC* Trackpad

TrackPoint buttons Touch screen*

* for selected models

Chapter 7.Locations 49

Side view

USB-C® (Thunderbolt™ 4) power

connector Thunderbolt 4 connector (USB-C)

USB 3.2 connector Gen 1 Lenovo Integrated Pen (for ThinkPad X1

Yoga Gen 6 only)

Audio connector Nano-SIM-card tray*

Always on USB 3.2 connector Gen 1 Security-lock slot

* for selected models

50 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Bottom view

Emergency-reset hole Speaker

Emergency-reset hole

If the computer stops responding and you cannot turn it off by pressing the power button, reset your

computer:

1. Disconnect your computer from ac power.

2. Insert a straightened paper clip into the hole to cut off power supply temporarily.

3. Connect your computer to ac power and then turn on your computer.

Locating FRUs and CRUs

This topic introduces the following service parts:

• “Major FRUs and CRUs (for X1 Yoga Gen 6)” on page 53

• “Major FRUs and CRUs (for X1 Carbon Gen 9)” on page 55

• “Miscellaneous parts and other FRUs” on page 57

• “Connector and cable guide” on page 57

Notes:

• CRU statement for customers:

You can resolve some problems with your product with a replacement part you can install yourself, called

a “Customer Replaceable Unit” or “CRU.” Some CRUs are designated as self-service CRUs and others

are designated as optional-service CRUs. Installation of self-service CRUs is your responsibility. For

optional-service CRUs, you can either install the CRU yourself or you can request that a Service Provider

install the CRU according to the warranty service for your product. If you intend on installing the CRU,

Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your

product and are available from Lenovo at any time upon request. You can find a list of CRUs for your

product in this Hardware Maintenance Manual. An electronic version of this manual can be found at

https://support.lenovo.com. Click Documentation and then follow the on-screen instructions to find the

manual for your product. You might be required to return the defective part that is replaced by the CRU.

When return is required: (1) return instructions, a prepaid shipping label, and a container will be included

with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not

Chapter 7.Locations 51

receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. See your Lenovo

Limited Warranty documentation for full details.

ThinkPad computers contain the following types of CRUs and FRUs:

– Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or

by trained service technicians at an additional cost.

– Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater

skill level. Trained service technicians can also provide service to install or replace the parts under the

type of warranty designated for the customer’s machine.

– FRUs: Refer to parts that must be installed or replaced only by trained service technicians. If customers

choose to replace the FRUs by themselves, the product warranty might be affected.

• Each FRU/CRU is available for all types or models, unless otherwise specified.

52 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Major FRUs and CRUs (for X1 Yoga Gen 6)

Chapter 7.Locations 53

No. FRU descriptions Self-service CRU Optional-service

CRU

1LCD unit

Note: LCD unit is a single FRU.

No No

2 Keyboard bezel assembly with keyboard No No

3Trackpad (for models without NFC) No No

4Trackpad (for models with NFC) No No

5NFC module* No No

6Coin-cell battery No No

7Speaker kit No No

8 Built-in battery No No

9 Thermal fan assembly No No

10 System board No No

11 Wireless-WAN antenna assembly* No No

12 Base cover assembly Yes No

13 Thermal pad for Wireless-WAN card* No No

14 Wireless-WAN card* No Yes

15 Thermal pad for M.2 solid-state drive No No

16 M.2 solid-state drive Yes No

17 M.2 solid-state drive bracket Yes No

18 Audio board No No

19 USB board No No

20 Touchpad and P sensor cable (for models without

NFC)

No No

21 Touchpad, P sensor, and NFC cable (for models with

NFC)

No No

22 Nano-SIM-card tray* Yes No

23 Power button with fingerprint reader module No No

24 Fingerprint reader bracket No No

25 Pen holder No No

26 Lenovo Integrated Pen Yes No

27 Pen charger with cable No No

aRecovery USB* No No

b Power cord Yes No

cac power adapter Yes No

d Miscellaneous parts (See “Miscellaneous parts and

other FRUs” on page 57.)

No No

* for selected models

54 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Major FRUs and CRUs (for X1 Carbon Gen 9)

Chapter 7.Locations 55

No. FRU descriptions Self-service CRU Optional-service

CRU

1LCD unit

Note: LCD unit is a single FRU.

No No

2 Keyboard bezel assembly with keyboard No No

3Trackpad (for models without NFC) No No

4Trackpad (for models with NFC) No No

5NFC module* No No

6Coin-cell battery No No

7Speaker kit No No

8 Built-in battery No No

9 Thermal fan assembly No No

10 System board No No

11 Wireless-WAN antenna assembly* No No

12 Base cover assembly Yes No

13 Thermal pad for Wireless-WAN card* No No

14 Wireless-WAN card* No Yes

15 Thermal pad for M.2 solid-state drive No No

16 M.2 solid-state drive Yes No

17 M.2 solid-state drive bracket Yes No

18 Audio board No No

19 USB board No No

20 Touchpad and P sensor cable (for models without

NFC)

No No

21 Touchpad, P sensor and NFC cable (for models with

NFC)

No No

22 Nano-SIM-card tray* Yes No

23 Power button with fingerprint reader module No No

24 Fingerprint reader bracket No No

aRecovery USB* No No

b Power cord Yes No

cac power adapter Yes No

dMiscellaneous parts (See “Miscellaneous parts and

other FRUs” on page 57.)

No No

* for selected models

56 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Miscellaneous parts and other FRUs

FRU descriptions Self-service CRU Optional-service CRU

Screw and tape kit (for X1 Yoga Gen 6)

• M1.6 x L2.6 (8)

• M2.0 x L1.8 Fine pitch (4)

• M2.0 x L2.2 (5)

• M2.0 x L2.2 Step screw (4)

• M2.0 x L2.7 (10)

• M2.0 x L3.5 (7)

• M2.0 x L4.5 (8)

• M2.5 x L3.0 (6)

• M2.5 x L4.0.(8)

• NFC Sponge*

• Trackpad mylar

NO NO

Screw and tape kit (for X1 Carbon Gen 9)

• M2.5 x L2.2 Big hat (4)

• M2.5 x L3.5 (4)

• M1.2 x L1.7 (2)

• M2.0 x L1.8 Fine pitch(0.25) (4)

• M2.0 x L5.5 (3.7+1.8L) Step screw (4)

• M2.0 x L2.8 (18)

• M1.6 x L2.6 (6)

• M2.0 x L2.0 (2)

• M2.0 x L2.2 Big hat (1)

• M2.0 x L4.5 (8)

• NFC Sponge*

• Trackpad mylar

NO NO

Label kit NO NO

*for selected models

Connector and cable guide

This section provides information for Lenovo authorized service technicians to help identify connectors and

cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major

FRUs and CRUs (for X1 Yoga Gen 6)” on page 53, and “Major FRUs and CRUs (for X1 Carbon Gen 9)” on

page 55.

Note: Depending on your model, some connectors or cables might not be available.

System board connectors and cables

Chapter 7.Locations 57

Item Connector (location) Internal cable required Cable connection

1Always on USB 3.2

connector Gen 1

(external)

No Connect USB-A compatible devices.

2Camera connector

(internal)

Camera cable The LCD unit comes with the camera cable.

Connect the cable to this connector.

3WLAN antenna connector WLAN antenna The LCD unit comes with the WLAN antenna.

Connect the antenna to this connector.

4Power button with

fingerprint reader

connector

Power button and fingerprint

reader cable

The power button with fingerprint reader

module comes with the cable. Connect the

cable to this connector.

5WWAN card slot (internal) No Insert a WWAN card into this slot.

6Thermal fan connector

(internal)

No The thermal fan assembly comes with cable.

Connect the cable to this connector.

7LCD connector (internal) LCD cable The LCD unit comes with the LCD cable.

Connect the cable to this connector.

8USB 3.2 connector Gen 1

(external)

No Connect USB-A compatible devices.

9HDMI connector

(external)

No Connect a compatible digital audio device or

video monitor to this connector.

10 Coin-cell battery

connector (internal)

Coin-cell battery with cable The coin-cell battery comes with a cable.

Connect the cable to this connector.

11 Built-in battery connector

(internal)

No Connect built-in battery.

12 M.2 SSD slot (internal) No Insert an M.2 SSD into this slot.

13 Trackpad, P sensor and

NFC connector (internal)

Tackpad/P sensor/NFC cable See Trackpad, P sensor and NFC connector.

14 Keyboard connector

(internal)

Keyboard assembly with

cables

The keyboard assembly comes with cables.

Connect the keyboard cable to this connector.

15 Speaker connector

(woofer)

Speaker assembly with cable The speaker assembly comes with a cable.

Connect the cable to this connector.

16 Tweeter connector

(tweeter)

Speaker assembly with cable The speaker assembly comes with a cable.

Connect the cable to this connector.

17 Pen charger connector Pen charger with cable The pen charger comes with a cable. Connect

the cable to this connector.

18 Audio connector

(external)

No Connect headphones or a headset to this

connector.

19 Nano-SIM-card slot

(external)

No Insert a nano-SIM-card into this slot to

establish WWAN connection.

58 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Item Connector (location) Internal cable required Cable connection

20 Thunderbolt 4 connector

(USB-C) (external)

No Connect a USB-C compatible device or a

Thunderbolt-4 compatible device or a USB-C

power adapter to this connector.

21 Thunderbolt 4 connector

(USB-C) (external)

No Connect a USB-C compatible device or a

Thunderbolt-4 compatible device or a USB-C

power adapter to this connector.

Trackpad, P sensor and NFC connector

for models without NFC

for models with NFC

Chapter 7.Locations 59

Item Connector (location) Cable connection

1Trackpad, P sensor and NFC

connector

Connect this end to the system board.

2Trackpad connector Connect this end to the trackpad.

3 4 P sensor connector Connect the WWAN antenna assembly to this two ends.

5NFC connector Connect this end to the NFC module.

Looking up FRU information

For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to

https://support.lenovo.com/partslookup.

60 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Chapter 8. FRU replacement notices

This chapter presents notices related to removing and replacing parts. Read this chapter carefully before

replacing any FRU.

CRU statement for customers:

You can resolve some problems with your product with a replacement part you can install yourself, called a

“Customer Replaceable Unit” or “CRU.” Some CRUs are designated as self-service CRUs and others are

designated as optional-service CRUs. Installation of self-service CRUs is your responsibility. For optional-

service CRUs, you can either install the CRU yourself or you can request that a Service Provider install the

CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship

the CRU to you. CRU information and replacement instructions are shipped with your product and are

available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware

Maintenance Manual. An electronic version of this manual can be found at https://support.lenovo.com. Click

Guides & Manuals and then follow the on-screen instructions to find the manual for your product. You might

be required to return the defective part that is replaced by the CRU. When return is required: (1) return

instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you

might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30)

days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation for full

details.

Service tool kit

Ensure that the following service tool kit is prepared before you service a ThinkPad notebook computer.

No. Tool name Tool type

1 Phillips-head screwdriver Common tool

2 Torx-head screwdriver Common tool

3Conductive tweezers Common tool

4 Hexagonal socket Common tool

5Silicone grease Consumable tool

6 Polyamide tape Consumable tool

7 Mylar tape Consumable tool

8 Eraser Consumable tool

9 Electrical tape Consumable tool

10 Double-sided tape Consumable tool

11 Conductive tape Consumable tool

Note: The silicone grease can be applied to the surfaces of the microprocessor and heatsink to eliminate air

gaps. The hexagonal socket is used to pick up the antenna connectors.

Screw notices

Loose screws can cause a reliability problem. In the ThinkPad notebook computer, this problem is

addressed with special nylon-coated screws that have the following characteristics:

• They maintain tight connections.

• They do not easily come loose, even with shock or vibration.

• They are harder to tighten.

Do the following when you service this machine:

• Keep the screw kit in your tool bag. For the part number of the screw kit, go to https://support.lenovo.com/

partslookup.

• It is recommended to use new screws.

• It is recommended to use each screw only once.

Tighten screws as follows:

• Plastic to plastic

Turn an additional 90 degrees after the screw head touches the surface of the plastic part.

• Logic card to plastic

Turn an additional 180 degrees after the screw head touches the surface of the logic card.

Notes:

• Ensure that you use the correct screw. It is recommended to use new screws for replacements. If you

have a torque screwdriver, tighten all screws firmly to the torque specified in the screw information table

for each step.

• Ensure that torque screwdrivers are calibrated correctly following country specifications.

Retaining serial numbers

This section includes the following descriptions:

• “Restoring the serial number of the system unit” on page 62

• “Retaining the UUID” on page 63

• “Reading or writing the ECA information” on page 64

Restoring the serial number of the system unit

When the computer was manufactured, the EEPROM on the system board was loaded with the serial

numbers of the system and all major components. These numbers need to remain the same throughout the

life of the computer.

If you replace the system board, you must restore the serial number of the system unit to its original value.

The serial number of the system unit is written on the label attached to the bottom of the computer.

62 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

If you cannot find the serial number of the system unit on the bottom of the computer, try the following

method to get the number:

Note: Before you perform the operation, ensure that the UEFI/Legacy setting within the Startup menu in the

ThinkPad Setup program is set to UEFI Only.

1. Connect a USB memory key to the computer.

2. Go to https://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a

Maintenance Key.

Note: Only an authorized Lenovo service technician can access the above Web site.

3. Restart the computer.

4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is

displayed.

5. Type 1 under Enter the action desired, then press Enter. The ThinkPad Serial Number Update Utility for

Asset ID screen is displayed.

6. Type 2 under Enter the action desired, then press Enter. The serial number of each device in your

computer is displayed; the serial number of the system unit is listed as follows:

20- Serial number

7. Record the serial number of the system unit.

After you replace the system board, do the following to restore the serial number of the system unit:

1. Connect the Maintenance Key to the computer.

2. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is

displayed.

3. Type 1 under Enter the action desired, then press Enter. The ThinkPad Serial Number Update Utility for

Asset ID screen is displayed.

4. Type 1 under Enter the action desired, then press Enter. Then follow the instructions on the screen to

restore the serial number of the system unit.

Retaining the UUID

The Universally Unique Identifier (UUID) is a 128-bit number uniquely assigned to your computer at

production and stored in the EEPROM of your system board.

The algorithm that generates the number is designed to provide unique IDs until the year A.D. 3400. No two

computers in the world have the same number.

When you replace the system board, perform the following steps to create a new UUID for the system board

if the system board does not have a UUID:

Note: Before you perform the operation, ensure that the UEFI/Legacy setting within the Startup menu in the

ThinkPad Setup program is set to UEFI Only.

1. Connect a USB memory key to the computer.

2. Go to https://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a

Maintenance Key.

Note: Only an authorized Lenovo service technician can access the above Web site.

3. Restart the computer.

4. When the logo screen is displayed, press Esc. The ThinkPad Config Information Update Utility interface

is displayed.

5. Type 2 under Enter the action desired, then press Enter. The Auto UUID generation utility interface is

displayed.

Chapter 8.FRU replacement notices 63

6. Type y under Change UUID. OK? [Y/N], then press Enter. A new UUID is created and written. If a valid

UUID already exists, it is not overwritten.

Reading or writing the ECA information

Information on Engineering Change Announcements (ECA) is stored in the EEPROM of the system board.

The electronic storage of this information simplifies the procedure to check if the ECA has been previously

applied to a machine. The machine does not need to be disassembled to check for the ECA application.

To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write

function on the USB Maintenance Key.

1. Insert the Maintenance Key and restart the computer.

2. From the main menu, select 6. Set ECA Information.

3. To read the ECA information, select 2. Read ECA/rework number from EEPROM and follow the

instructions on the screen.

4. To read the box build date, select 5. Read box build date from EEPROM, and follow the instruction on

the screen.

After an ECA has been applied to the machine, the EEPROM must be updated to reflect the ECA's

application. Use the Maintenance Key to update the EEPROM.

Note: Only the ECA number is stored in the EEPROM. The machine type of the ECA is assumed to be the

same as the machine type of the machine that had the ECA applied to it.

1. Insert the Maintenance Key and restart the computer.

2. From the main menu, select 6. Set ECA Information.

3. To write the ECA information, select 1. Write ECA/rework number from EEPROM, and follow the

instructions on the screen.

4. To write the box build date, select 4. Write box build date from EEPROM, and follow the instruction on

the screen.

If the system board is being replaced, try to read the ECA information from the old system board and transfer

the information to the new system. If the system board is inoperable, this will not be possible.

64 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Chapter 9. Removing or replacing a FRU

This chapter provides instructions on how to remove or replace a FRU.

CRU statement for customers:

You can resolve some problems with your product with a replacement part you can install yourself, called a

“Customer Replaceable Unit” or “CRU.” Some CRUs are designated as self-service CRUs and others are

designated as optional-service CRUs. Installation of self-service CRUs is your responsibility. For optional-

service CRUs, you can either install the CRU yourself or you can request that a Service Provider install the

CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship

the CRU to you. CRU information and replacement instructions are shipped with your product and are

available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware

Maintenance Manual. An electronic version of this manual is available for downloading at https://

support.lenovo.com. You might be required to return the defective CRU. When return is required: (1) return

instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you

might be charged for the replacement CRU if Lenovo does not receive the defective part within thirty (30)

days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation for full

details.

General guidelines

When removing or replacing a FRU, be sure to observe the following general guidelines:

1. Do not try to service any computer unless you have been trained and certified. An untrained person runs

the risk of damaging parts.

2. Before replacing any FRU, review Chapter 8 “FRU replacement notices” on page 61.

3. Begin by removing any FRUs that have to be removed before replacing the failing FRU. Any such FRUs

are listed at the beginning of each FRU replacement section. Remove them in the order in which they are

listed.

4. Follow the correct sequence in the steps for removing a FRU, as given in the drawings by the numbers in

square callouts.

5. When turning a screw, turn it in the direction as given by the arrow in the drawing.

6. When removing a FRU, move it in the direction as given by the arrow in the drawing.

7. To put the new FRU in place, reverse the removal procedure and follow any notes that pertain to

replacement.

8. When replacing a FRU, use the correct screws as shown in the replacement procedures.

DANGER

Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets,

disconnect any interconnecting cables, and then disable the built-in battery.

Attention: After replacing a FRU, do not turn on the computer until you have made sure that all screws,

springs, and other small parts are in place and none are loose inside the computer. Verify this by shaking the

computer gently and listening for rattling sounds. Metallic parts or metal flakes can cause electrical short

circuits.

Attention: The system board is sensitive to, and can be damaged by, electrostatic discharge (ESD). Before

touching it, establish personal grounding by touching a ground point with one hand or by using an ESD strap.

Before servicing the computer

Carefully read this topic before servicing the computer.

Removing external devices

Before you start servicing, ensure that you remove all external devices installed by the customer, such as

MicroSD card, dock, and external display.

Disabling the built-in battery

Before replacing any FRU/CRU, ensure that you disable the built-in battery.

To disable Fast Startup, do the following:

1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small

icons.

2. Click Power Options, and then click Choose what the power buttons do on the left pane.

3. Click Change settings that are currently unavailable at the top.

4. If prompted by User Account Control (UAC), click Yes.

5. Clear the Turn on fast startup check box, and then click Save changes.

To disable the built-in battery, do the following:

1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter ThinkPad

Setup.

2. Select Config ➙ Power. The Power submenu is displayed.

3. Select Disable built-in battery and press Enter.

4. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off

automatically. Wait three to five minutes to let the computer cool.

Removing the nano-SIM card

If the computer has a nano-SIM card installed, remove the nano-SIM card before you start the servicing. The

following is the removal procedure of the nano-SIM card.

After you finish the servicing, ensure that you install the removed nano-SIM card back into the computer.

Removing ThinkPad Pen Pro (for X1 Yoga Gen 6)

If the computer has a ThinkPad Pen Pro installed, remove the pen before you start servicing.

66 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Removing a major FRU

This section provides instructions on how to remove a major FRU.

1010 Base cover assembly

• “Removing ThinkPad Pen Pro (for X1 Yoga Gen 6)” on page 66

Label locations on the base cover assembly

The following illustration shows the location of each label.

Chapter 9.Removing or replacing a FRU 67

1 IMEI label 2 CMIIT lable

3 GEO label 4 CECP label

5 Asset tag 6 Windows label

7 S/N labe 8 COA label

9 Country label

1020 Built-in battery

Important notices for replacing a battery

Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and

provides no warranties for failures or damage arising out of their use.

The Lenovo Solution Center program provides an automatic battery diagnostic test that determines if the

battery is defective. A battery FRU should not be replaced unless this diagnostic test shows that the battery

is defective. The only exception to this is if the battery is physically damaged or a customer is reporting a

possible safety issue.

If the Lenovo Solution Center program is not installed on the computer, the customer should download and

install the program to diagnose the battery, before getting a non-physically damaged battery replaced. Note

that the replacement of a physically damaged battery is not covered by the warranty.

For access, remove this FRU:

• “Removing ThinkPad Pen Pro (for X1 Yoga Gen 6)” on page 66

• “1010 Base cover assembly” on page 67

Removal steps of the built-in battery

DANGER

Use only the authorized battery specified for your computer. Any other battery could ignite or

explode.

68 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Step Screw (quantity) Color Torque

1M2 × L4.5 mm, flat-head, nylon-coated (6) Silver 0.181 Nm

(1.85 kgf-cm)

When installing: Align the connector of the built-battery with the key in the slot. Then, insert the battery into

the slot at an angle of about 35 degrees and pivot the battery downwards. Press the battery connector and

tighten screws to secure built-in battery assembly.

1030 M.2 SSD, bracket, and thermal pad

For access, remove this FRU:

• “1010 Base cover assembly” on page 67

Attention:

• Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper

handling can cause damage and permanent loss of data.

• Before removing the drive, have the user make a backup copy of all the information on it if possible.

• Never remove the drive while the system is operating or in sleep mode.

Removal steps of M.2 SSD, SSD bracket and thermal pad

Chapter 9.Removing or replacing a FRU 69

Table 6. X1 Yoga Gen 6

Step Screw (quantity) Color Torque

1M2.0 × L2.2 mm (2) Silver 0.181 Nm

(1.85 kgf-cm)

Table 7. X1 Carbon Gen 9

Step Screw (quantity) Color Torque

1M2.0 × L2.8 mm (2) Silver 0.181 Nm

(1.85 kgf-cm)

1040 WWAN card (for selected models)

For access, remove this FRU:

• “1010 Base cover assembly” on page 67

Removal steps of the WWAN card with four antennas

abcd

Step Screw (quantity) Color Torque

2M2 × L2.2 mm, big-hat (1) Silver 0.181 Nm

(1.85 kgf-cm)

When installing: Plug the blue cable into a connector, black cable into b connector, grey cable into c

connector and orange cable into d connector.

70 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Removal steps of the WWAN card with two antennas

Step Screw (quantity) Color Torque

2M2 × L2.2 mm, big-hat (1) Silver 0.181 Nm

(1.85 kgf-cm)

When installing: Plug the blue cable into a connector and orange cable to b connector.

1050 Pen charger (for X1 Yoga Gen 6 only)

For access, remove this FRU:

• “1010 Base cover assembly” on page 67

Step Screw (quantity) Color Torque

2M2 × L3.5 mm, flat-head, nylon-coated (1) Black 0.181 Nm

(1.85 kgf-cm)

Chapter 9.Removing or replacing a FRU 71

1060 Pen holder (for X1 Yoga Gen 6 only)

For access, remove this FRU:

• “1010 Base cover assembly” on page 67

• “1020 Built-in battery” on page 68

Step Screw (quantity) Color Torque

1M2 × L2.7 mm, flat-head, nylon-coated (2) Black 0.181 Nm

(1.85 kgf-cm)

1070 Thermal fan assembly

For access, remove this FRU:

• “1010 Base cover assembly” on page 67

Removal steps of the thermal fan assembly

When installing:

• Ensure that the connector is attached firmly.

• Do not press the top of the fan cover and the fan hub.

• Before you attach the fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on

the part marked a as shown in the following illustrations. Either too much or too less application of grease

can cause a thermal problem due to imperfect contact with a component.

72 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

1080 Audio board

For access, remove this FRU:

• “1010 Base cover assembly” on page 67

Removal steps of the audio board

Step Screw (quantity) Color Torque

1M2 × L4.5 mm, flat-head, nylon-coated (2) Silver 0.181 Nm

(1.85 kgf-cm)

1090 USB board

For access, remove this FRU:

• “1010 Base cover assembly” on page 67

Removal steps of the USB board

Chapter 9.Removing or replacing a FRU 73

Table 8. For X1 Yoga Gen 6

Step Screw (quantity) Color Torque

1M2 × L3.5 mm, flat-head, nylon-coated (2) Black 0.181 Nm

(1.85 kgf-cm)

2M2 × L2.2 mm, flat-head, nylon-coated (2) Silver 0.181 Nm

(1.85 kgf-cm)

Table 9. For X1 Carbon Gen 9

Step Screw (quantity) Color Torque

1M2 × L2.8 mm, flat-head, nylon-coated (2) Silver 0.181 Nm

(1.85 kgf-cm)

2M2 × L2.0 mm, flat-head, nylon-coated (2) Black 0.181 Nm

(1.85 kgf-cm)

1100 NFC module and the sponge

For access, remove these FRUs:

• “1010 Base cover assembly” on page 67

• “1020 Built-in battery” on page 68

1110 Trackpad, P sensor and and NFC cable

For access, remove these FRUs in order:

• “1010 Base cover assembly” on page 67

• “1020 Built-in battery” on page 68

74 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Removal steps of the trackpad, P sensor and and NFC cable (for model with NFC module)

Chapter 9.Removing or replacing a FRU 75

Removal steps of the trackpad and P sensor cable (for model without NFC module)

1120 Power button with fingerprint reader module and bracket

For access, remove these FRUs in order:

• “1010 Base cover assembly” on page 67

76 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Removal steps of the fingerprint reader module and bracket

Table 10. X1 Yoga Gen 6

Step Screw (quantity) Color Torque

6M2 × L3.5 mm, flat-head, nylon-coated (2) Black 0.181 Nm

(1.85 kgf-cm)

Table 11. X1 Carbon Gen 9

Step Screw (quantity) Color Torque

6M2 × L2.8 mm, flat-head, nylon-coated (2) Silver 0.181 Nm

(1.85 kgf-cm)

1130 Trackpad

For access, remove these FRUs:

• “1010 Base cover assembly” on page 67

Chapter 9.Removing or replacing a FRU 77

• “1020 Built-in battery” on page 68

• “1110 Trackpad, P sensor and and NFC cable” on page 74

Removal steps of the trackpad (for models with NFC module)

Step Screw (quantity) Color Torque

2M2 × L1.8 mm, flat-head, nylon-coated (4) Silver or

Black

0.181 Nm

(1.85 kgf-cm)

78 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Removal steps of the trackpad (for model without NFC module)

Step Screw (quantity) Color Torque

1M2 × L1.8 mm, flat-head, nylon-coated (4) Silver or

Black

0.181 Nm

(1.85 kgf-cm)

1140 Coin-cell battery

For access, remove these FRUs:

• “1010 Base cover assembly” on page 67

• “1020 Built-in battery” on page 68

1150 Speaker assembly

For access, remove these FRUs:

• “1010 Base cover assembly” on page 67

• “1020 Built-in battery” on page 68

• “1050 Pen charger (for X1 Yoga Gen 6 only)” on page 71

Chapter 9.Removing or replacing a FRU 79

Removal steps of the speaker assembly (for X1 Yoga Gen 6)

Step Screw (quantity) Color Torque

4M2 × L3.5 mm, flat-head shoulder, nylon-coated (2) Black 0.181 Nm

(1.85 kgf-cm)

5M2 × L2.2 mm step screw, flat-head shoulder, nylon-coated (4) Black 0.181 Nm

(1.85 kgf-cm)

80 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Removal steps of the speaker assembly (for X1 Carbon Gen 9)

Step Screw (quantity) Color Torque

4M2 × L2.8 mm, flat-head shoulder, nylon-coated (2) Silver 0.181 Nm

(1.85 kgf-cm)

5M2 × L5.5 mm step screw, flat-head shoulder, nylon-coated (4) Black 0.181 Nm

(1.85 kgf-cm)

1160 Wireless-WAN antenna assembly

For access, remove these FRUs in order:

• “1010 Base cover assembly” on page 67

• “1050 Pen charger (for X1 Yoga Gen 6 only)” on page 71

• “1020 Built-in battery” on page 68

Chapter 9.Removing or replacing a FRU 81

Removal steps of WWAN antenna assembly

Step Screw (quantity) Color Torque

4M1.6 × L2.6 mm, flat-head, nylon-coated (6) Black or silver 0.181 Nm

(1.85 kgf-cm)

82 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause

the cables to be damaged by the cable guides, or a wire to be broken.

1170 System board assembly

Important notices for handling the system board

When handling the system board, read the following:

• The system board has an accelerometer, which can be broken when several thousands of G-forces are

applied.

Note: Dropping a system board from a height of as little as six inches so that it falls flat on a hard bench

can subject the accelerometer to as much as 6000 G's of shock.

• Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or

composite.

• Avoid rough handling of any kind.

• At every point in the process, be sure not to drop or stack the system board.

• If you put a system board down, be sure to put it only on a padded surface such as an ESD mat or a

corrugated conductive material.

For access, remove these FRUs in order:

• “1010 Base cover assembly” on page 67

• “1030 M.2 SSD, bracket, and thermal pad” on page 69

• “1040 WWAN card (for selected models)” on page 70

• “1070 Thermal fan assembly” on page 72

• “1020 Built-in battery” on page 68

• “1080 Audio board” on page 73

• “1090 USB board” on page 73

Removal steps of the system board assembly

This computer shares a common system board with another computer. After replacing the system board,

you will be prompted to input a brand name to correctly identify the machine type. The following table

contains the brand name required to complete this step.

Note: Input the exact brand name as shown in this table.

Brand name Machine types Shared with

ThinkPad X1 Yoga Gen 6 20XY and 20Y0 ThinkPad X1 Carbon Gen 9

ThinkPad X1 Carbon Gen 9 20XW and 20XX ThinkPad X1 Yoga Gen 6

Chapter 9.Removing or replacing a FRU 83

Removal steps of system board (for X1 Yoga Gen 6)

84 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Step Screw (quantity) Color Torque

14 M2 × L2.8 mm, flat-head, nylon-coated (8) Silver 0.181 Nm

(1.85 kgf-cm)

Removal steps of system board (for X1 Carbon Gen 9)

Chapter 9.Removing or replacing a FRU 85

Step Screw (quantity) Color Torque

13 M2 × L2.8 mm, flat-head, nylon-coated (8) Silver 0.181 Nm

(1.85 kgf-cm)

1180 LCD unit

For access, remove these FRUs in order:

• “1010 Base cover assembly” on page 67

Removal steps of the LCD unit (for X1 Yoga Gen 6)

86 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Step Screw (quantity) Color Torque

4M2.5 × L4 mm, flat-head, nylon-coated (8) Black 0.294 Nm

(3.0 kgf-cm)

Removal steps of the LCD unit (for X1 Carbon Gen 9)

Step Screw (quantity) Color Torque

4M2.5 × L3.5 mm, flat-head, nylon-coated (4) Black 0.294 Nm

(3.0 kgf-cm)

Chapter 9.Removing or replacing a FRU 87

1190 Keyboard bezel assembly with keyboard

To remove the keyboard bezel assembly, remove these FRUs in order:

• “1010 Base cover assembly” on page 67

• “1020 Built-in battery” on page 68

• “1030 M.2 SSD, bracket, and thermal pad” on page 69

• “1040 WWAN card (for selected models)” on page 70

• “1050 Pen charger (for X1 Yoga Gen 6 only)” on page 71

• “1060 Pen holder (for X1 Yoga Gen 6 only)” on page 72

• “1070 Thermal fan assembly” on page 72

• “1080 Audio board” on page 73

• “1090 USB board” on page 73

• “1100 NFC module and the sponge” on page 74

• “1110 Trackpad, P sensor and and NFC cable” on page 74

• “1120 Power button with fingerprint reader module and bracket” on page 76

• “1130 Trackpad” on page 77

• “1140 Coin-cell battery” on page 79

• “1150 Speaker assembly” on page 79

• “1160 Wireless-WAN antenna assembly” on page 81

• “1170 System board assembly” on page 83

• “1180 LCD unit” on page 86

88 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Appendix A. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult

your local Lenovo representative for information on the products and services currently available in your

area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that

Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service

that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user’s

responsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in this

document. The furnishing of this document does not give you any license to these patents. You can send

license inquiries, in writing, to:

Lenovo (United States), Inc.

8001 Development Drive

Morrisville, NC 27560

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS

OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow

disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to

you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made

to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may

make improvements and/or changes in the product(s) and/or the program(s) described in this publication at

any time without notice.

The products described in this document are not intended for use in implantation or other life support

applications where malfunction may result in injury or death to persons. The information contained in this

document does not affect or change Lenovo product specifications or warranties. Nothing in this document

shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or

third parties. All information contained in this document was obtained in specific environments and is

presented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate without

incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in

any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the

materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result

obtained in other operating environments may vary significantly. Some measurements may have been made

on development-level systems and there is no guarantee that these measurements will be the same on

generally available systems. Furthermore, some measurements may have been estimated through

extrapolation. Actual results may vary. Users of this document should verify the applicable data for their

specific environment.

Trademarks

LENOVO, LENOVO logo, THINKPAD, THINKPAD logo and TRACKPOINT are trademarks of Lenovo.

Microsoft and Windows are trademarks of the Microsoft group of companies. Intel and Optane are

trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. The terms HDMI and

HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC

in the United States and other countries. USB-C is a trademark of USB Implementers Forum. All other

90 X1 Yoga Gen 6 and X1 Carbon Gen 9 Hardware Maintenance Manual

Part Number: SP40T10120_01

Printed in

(1P) P/N: SP40T10120_01

*1PSP40T10120_01*

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Lenovo X1 Yoga User Manual

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