Table of Contents
- Contents
- Safety information
- Learn about the printer
- Set up, install, and configure
- Selecting a location for the printer
- Attaching cables
- Installing optional trays
- Setting up and using the home screen applications
- Setting up the printer to fax
- Supported fax
- Setting up the fax function using analog fax
- Setting up the fax function using etherFAX
- Setting up the fax function using fax server
- Setting up fax using a standard telephone line
- Setting up fax in countries or regions with different telephone wall jacks and plugs
- Connecting to a distinctive ring service
- Setting the fax date and time
- Configuring daylight saving time
- Configuring the fax speaker settings
- Configuring the e-mail SMTP settings
- Loading paper and specialty media
- Installing and updating software, drivers, and firmware
- Available options
- Networking
- Installing the wireless print server
- Connecting the printer to a Wi-Fi network
- Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)
- Configuring Wi-Fi Direct
- Connecting a mobile device to the printer
- Connecting a computer to the printer
- Deactivating the Wi-Fi network
- Checking the printer connectivity
- Printing the Menu Settings Page
- Secure the printer
- Print
- Printing from a computer
- Printing from a mobile device
- Printing from a flash drive
- Supported flash drives and file types
- Configuring confidential jobs
- Printing confidential and other held jobs
- Printing from a Cloud Connector profile
- Printing a font sample list
- Placing separator sheets between copies
- Canceling a print job
- Adjusting toner darkness
- Copy
- Fax
- Scan
- Use printer menus
- Maintain the printer
- Troubleshoot a problem
- Print quality problems
- Printing problems
- Print quality is poor
- Blank or white pages
- Dark print
- Ghost images
- Gray or colored background
- Incorrect margins
- Light print
- Missing colors
- Mottled print and dots
- Paper curl
- Print crooked or skewed
- Solid color or black images
- Text or images cut off
- Toner easily rubs off
- Uneven print density
- Horizontal dark lines
- Vertical dark lines
- Horizontal white lines
- Vertical white lines
- Repeating defects
- Print jobs do not print
- Slow printing
- Job prints from the wrong tray or on the wrong paper
- Confidential and other held documents do not print
- Print quality is poor
- The printer is not responding
- Unable to read flash drive
- Enabling the USB port
- Network connection problems
- Issues with supplies
- Clearing jams
- Paper feed problems
- E-mailing problems
- Faxing problems
- Caller ID is not shown
- Cannot set up etherFAX
- Cannot send or receive faxes using analog fax
- Cannot send or receive faxes using etherFAX
- Can receive but not send faxes using analog fax
- Can send but not receive faxes using analog fax
- Poor fax print quality
- Missing information on the fax cover page
- Cannot send the fax cover page from the computer
- Scanning problems
- Cannot scan to a computer
- Cannot scan to a network folder
- Partial copies of document or photo
- Scan job was not successful
- Poor copy quality
- Vertical dark streaks on output when scanning from the ADF
- Jagged image or text when scanning from the ADF
- Scanner does not close
- Scanning takes too long or freezes the computer
- Scanner does not respond
- Adjusting scanner registration
- Adjusting ADF registration
- Color quality problems
- Contacting customer support
- Recycle and dispose
- Notices
- Product information
- Edition notice
- GOVERNMENT END USERS
- Trademarks
- Licensing notices
- Noise emission levels
- Waste from Electrical and Electronic Equipment (WEEE) directive
- India E-Waste notice
- Product disposal
- EU battery directive
- Returning Lexmark cartridges for reuse or recycling
- Static sensitivity notice
- ENERGY STAR
- Temperature information
- Laser notice
- Power consumption
- Regulatory notices for telecommunication terminal equipment
- Notice to users of the US telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users of the New Zealand telephone network
- Japanese telecom notice
- Regulatory notices for wireless products
- Modular component notice
- Exposure to radio frequency radiation
- Innovation, Science and Economic Development Canada
- Singapore IMDA statement
- European Community (EC) directives conformity
- United Kingdom (UK) conformity
- Federal Communications Commission (FCC) compliance information statement
- 日本の VCCI 規定
- European Community (EC) directives conformity
- United Kingdom (UK) conformity
- STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
- Index
Lexmark 40N9170 User Manual
Displayed below is the user manual for 40N9170 by Lexmark which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
Contents
Safety information........................................................................................ 6
Conventions.......................................................................................................................................................... 6
Product statements............................................................................................................................................. 6
Learn about the printer................................................................................ 9
Finding information about the printer.............................................................................................................9
Finding the printer serial number...................................................................................................................10
Printer configurations......................................................................................................................................... 11
Using the control panel.....................................................................................................................................13
Customizing the home screen........................................................................................................................ 13
Changing the language of the keyboard on the display......................................................................... 13
Understanding the status of the indicator light..........................................................................................14
Selecting paper...................................................................................................................................................14
Set up, install, and configure.................................................................... 20
Selecting a location for the printer............................................................................................................... 20
Attaching cables................................................................................................................................................. 21
Installing optional trays....................................................................................................................................22
Setting up and using the home screen applications...............................................................................23
Setting up the printer to fax............................................................................................................................24
Configuring the e‑mail SMTP settings......................................................................................................... 32
Loading paper and specialty media.............................................................................................................40
Installing and updating software, drivers, and firmware......................................................................... 44
Available options............................................................................................................................................... 47
Networking..........................................................................................................................................................48
Printing the Menu Settings Page...................................................................................................................52
Secure the printer.......................................................................................53
Erasing printer memory................................................................................................................................... 53
Restoring factory default settings................................................................................................................. 53
Statement of Volatility...................................................................................................................................... 53
Print.............................................................................................................. 54
Printing from a computer.................................................................................................................................54
Printing from a mobile device........................................................................................................................ 54
Contents 2
Printing from a flash drive............................................................................................................................... 55
Supported flash drives and file types.......................................................................................................... 56
Configuring confidential jobs......................................................................................................................... 57
Printing confidential and other held jobs....................................................................................................58
Printing from a Cloud Connector profile..................................................................................................... 59
Printing a font sample list................................................................................................................................59
Placing separator sheets between copies................................................................................................. 59
Canceling a print job........................................................................................................................................ 59
Adjusting toner darkness................................................................................................................................60
Copy.............................................................................................................. 61
Using the automatic document feeder and scanner glass..................................................................... 61
Making copies..................................................................................................................................................... 61
Copying photos.................................................................................................................................................. 61
Copying on letterhead..................................................................................................................................... 62
Copying on both sides of the paper............................................................................................................ 62
Reducing or enlarging copies........................................................................................................................62
Copying multiple pages onto a single sheet............................................................................................. 62
Collating copies................................................................................................................................................. 62
Copying cards.................................................................................................................................................... 63
Creating a copy shortcut................................................................................................................................. 63
E-mail............................................................................................................64
Using the automatic document feeder and scanner glass.................................................................... 64
Sending an e-mail..............................................................................................................................................64
Creating an e-mail shortcut............................................................................................................................ 65
Fax................................................................................................................ 66
Using the automatic document feeder and scanner glass.................................................................... 66
Sending a fax......................................................................................................................................................66
Scheduling a fax................................................................................................................................................ 67
Creating a fax destination shortcut...............................................................................................................67
Changing the fax resolution........................................................................................................................... 67
Adjusting the fax darkness............................................................................................................................. 68
Printing a fax log................................................................................................................................................68
Blocking junk faxes...........................................................................................................................................68
Holding faxes......................................................................................................................................................68
Contents 3
Forwarding a fax................................................................................................................................................68
Scan.............................................................................................................. 70
Using the automatic document feeder and scanner glass.................................................................... 70
Scanning to a computer...................................................................................................................................70
Scanning to an FTP server using a shortcut................................................................................................71
Scanning to a network folder using a shortcut..........................................................................................72
Scanning to a flash drive................................................................................................................................. 72
Scanning to a Cloud Connector profile....................................................................................................... 73
Use printer menus...................................................................................... 74
Menu map............................................................................................................................................................74
Device...................................................................................................................................................................75
Print....................................................................................................................................................................... 87
Paper.....................................................................................................................................................................93
Copy......................................................................................................................................................................95
Fax......................................................................................................................................................................... 97
E-mail...................................................................................................................................................................108
FTP........................................................................................................................................................................112
USB Drive............................................................................................................................................................115
Network/Ports....................................................................................................................................................119
Security...............................................................................................................................................................132
Cloud Connector..............................................................................................................................................136
Reports................................................................................................................................................................136
Troubleshooting............................................................................................................................................... 138
Maintain the printer.................................................................................. 139
Checking the status of parts and supplies................................................................................................139
Configuring supply notifications.................................................................................................................. 139
Setting up e‑mail alerts...................................................................................................................................139
Viewing reports................................................................................................................................................ 139
Ordering parts and supplies......................................................................................................................... 140
Replacing parts and supplies........................................................................................................................143
Cleaning printer parts..................................................................................................................................... 157
Saving energy and paper.............................................................................................................................. 164
Moving the printer to another location.......................................................................................................164
Shipping the printer.........................................................................................................................................165
Contents 4
Troubleshoot a problem...........................................................................166
Print quality problems.....................................................................................................................................166
Printing problems.............................................................................................................................................167
The printer is not responding....................................................................................................................... 193
Unable to read flash drive............................................................................................................................. 194
Enabling the USB port.................................................................................................................................... 195
Network connection problems.....................................................................................................................195
Issues with supplies.........................................................................................................................................197
Clearing jams.................................................................................................................................................... 198
Paper feed problems...................................................................................................................................... 210
E-mailing problems..........................................................................................................................................212
Faxing problems...............................................................................................................................................213
Scanning problems..........................................................................................................................................218
Color quality problems.................................................................................................................................. 225
Contacting customer support...................................................................................................................... 227
Recycle and dispose................................................................................ 229
Recycling Lexmark products........................................................................................................................229
Recycling Lexmark packaging.....................................................................................................................229
Notices.......................................................................................................230
Index...........................................................................................................247
Contents 5
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Safety information 6
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
•If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
Safety information 7
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Safety information 8
Learn about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions See the setup documentation that came with the
printer.
•Printer software
•Print or fax driver
•Printer firmware
•Utility
Go to www.lexmark.com/downloads, search for
your printer model, and then in the Type menu,
select the driver, firmware, or utility that you need.
•Selecting and storing paper and specialty media
•Loading paper
•Configuring printer settings
•Viewing and printing documents and photos
•Setting up and using the printer software
•Configuring the printer on a network
•Caring for and maintaining the printer
•Troubleshooting and solving problems
Information Center—Go to
https://infoserve.lexmark.com.
How‑to videos—Go to
https://infoserve.lexmark.com/idv/.
Help information for using the printer software Help for Microsoft Windows or Macintosh
operating systems—Open a printer software
program or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
•Help is automatically installed with the printer
software.
•Depending on the operating system, the
printer software is either in the printer
program folder or on the desktop.
•Documentation
•Live chat support
•E‑mail support
•Voice support
Go to http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
•Place and date of purchase
•Machine type and serial number
For more information, see “Finding the printer
serial number” on page 10.
Learn about the printer 9
What are you looking for? Find it here
•Safety information
•Regulatory information
•Warranty information
•Environmental information
Warranty information varies by country or region:
•In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
•In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Finding the printer serial number
1Open the front door, and then firmly push it down.
2Locate the printer serial number behind the front door.
Learn about the printer 10
Printer configurations
Lexmark MC3224dwe MFP
1Scanner
2Standard bin
3Manual feeder
4250‑sheet tray
5Control panel
Learn about the printer 11
Lexmark CX331, Lexmark CX431, Lexmark MC3224adwe, Lexmark
MC3326, Lexmark MC3426, Lexmark XC2326 MFPs
1Automatic document feeder (ADF)
2ADF tray
3ADF bin
4Standard bin
5Manual feeder
6Standard 250‑sheet tray
7Optional 250‑sheet trays
Note: Supported only in some printer models.
8Control panel
Learn about the printer 12
Using the control panel
Control panel part Function
1Power button Turn on or turn o the printer.
Note: To t ur n o the printer, press and hold the power button for five seconds.
2Home button Go to the home screen.
3Back button Return to the previous screen.
4Start button Start a job, depending on which mode is selected.
5Indicator light Check the status of the printer.
6Display •View printer messages and supply status.
•Set up and operate the printer.
Customizing the home screen
1From the control panel, touch Settings > Device > Visible Home Screen Icons.
2Select the icons that you want to appear on the home screen.
3Apply the changes.
Changing the language of the keyboard on the display
Note: You can only change the language of the keyboard in printer tasks that require alphanumeric input
such as e‑mail or scan.
1Touch the input field.
2On the keyboard, touch and hold the language key.
3Select a language.
Learn about the printer 13
Understanding the status of the indicator light
Indicator light Printer status
O The printer is o.
Blue The printer is on or ready.
Blinking blue The printer is processing data.
Blinking red The printer requires user intervention.
Amber The printer is in Sleep mode.
Selecting paper
Paper guidelines
Use the appropriate paper to prevent jams and help ensure trouble‑free printing.
•Always use new, undamaged paper.
•Before loading paper, know the recommended printable side of the paper. This information is usually
indicated on the paper package.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
•Do not use coated papers unless they are specifically designed for electrophotographic printing.
Paper characteristics
The following paper characteristics aect print quality and reliability. Consider these factors before printing on
them.
Weight
The trays can feed paper weights from 60 to 162 g/m2 (16 to 43 lb) grain long paper. Paper lighter than 60
g/m2 (16 lb) may not be sti enough to feed properly, and may cause jams.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can
occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper
unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause
feeding problems.
Smoothness
Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper
is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50
Sheeld points.
Learn about the printer 14
Moisture content
The amount of moisture in paper aects both print quality and the printer ability to feed the paper correctly.
Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its
performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time several days if the storage or transportation environment is very dierent from the printer
environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length
of the paper, or grain short, running the width of the paper.
For 60–162‑g/m2 (16–43‑lb) paper, grain long paper is recommended.
Fiber content
Most high‑quality xerographic paper is made from 100 percent chemically treated pulped wood. This content
provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print
quality. Paper containing fibers such as cotton can negatively aect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
•Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
•Preprinted papers with chemicals that may contaminate the printer
•Preprinted papers that can be aected by the temperature in the printer fuser
•Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
•Coated papers (erasable bond), synthetic papers, thermal papers
•Rough‑edged, rough or heavily textured surface papers, or curled papers
•Recycled papers that fail EN12281:2002 (European)
•Paper weighing less than 60 g/m2 (16 lb)
•Multiple‑part forms or documents
Selecting preprinted forms and letterhead
•Use grain long paper.
•Use only forms and letterhead printed using an oset lithographic or engraved printing process.
•Avoid paper with rough or heavily textured surfaces.
•Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet
these requirements; latex inks might not.
•Print samples on preprinted forms and letterheads considered for use before buying large quantities. This
action determines whether the ink in the preprinted form or letterhead aects print quality.
Learn about the printer 15
•When in doubt, contact your paper supplier.
•When printing on letterhead, load the paper in the proper orientation for your printer. For more information,
see the Paper and Specialty Media Guide.
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
•Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
•Extend the time several days if the storage or transportation environment is very dierent from the printer
environment. Thick paper may also require a longer conditioning period.
•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
•Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative
humidity between 40 and 60 percent.
•Store paper in cartons, on a pallet or shelf, rather than on the floor.
•Store individual packages on a flat surface.
•Do not store anything on top of individual paper packages.
•Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.
Supported paper sizes
Paper size Standard or
optional
250‑sheet tray
Manual feeder Two‑sided
printing
ADF Scanner glass
A4
210 x 297 mm
(8.27 x 11.7 in.)
A51
148 x 210 mm
(5.83 x 8.27 in.)
X
A6
105 x 148 mm
(4.13 x 5.83 in.)
X
JIS B5
182 x 257 mm
(7.17 x 10.1 in.)
X
1 The default support is long‑edge feed. When running on short‑edge feed, A5 is treated as narrow paper.
2 When selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless specified by the software
application.
3 Load narrow paper with the short edge entering the printer first.
4 Supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
5 The standard 250‑sheet tray supports only up to five envelopes at a time. The optional 250‑sheet tray supports
up to 40 envelopes at a time.
Learn about the printer 16
Paper size Standard or
optional
250‑sheet tray
Manual feeder Two‑sided
printing
ADF Scanner glass
Oficio (Mexico)
215.9 x 340.4 mm
(8.5 x 13.4 in.)
X
Hagaki
100 x 148 mm
(3.94 x 5.83 in.)
XX
Statement
139.7 x 215.9 mm
(5.5 x 8.5 in.)
X
Executive
184.2 x 266.7 mm
(7.25 x 10.5 in.)
X
Letter
215.9 x 279.4 mm
(8.5 x 11 in.)
Legal
215.9 x 355.6 mm
(8.5 x 14 in.)
X
Folio
215.9 x 330.2 mm
(8.5 x 13 in.)
X
Universal2, 3
98.4 x 148 mm
(3.86 x 5.83 in.) to
215.9 x 355.6 mm
(8.5 x 14 in.)
4
Universal2, 3
25.4 x 25.4 mm (1 x 1 in.)
to 215.9 x 297 mm
(8.5 x 11.69 in.)
XX X X
1 The default support is long‑edge feed. When running on short‑edge feed, A5 is treated as narrow paper.
2 When selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless specified by the software
application.
3 Load narrow paper with the short edge entering the printer first.
4 Supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
5 The standard 250‑sheet tray supports only up to five envelopes at a time. The optional 250‑sheet tray supports
up to 40 envelopes at a time.
Learn about the printer 17
Paper size Standard or
optional
250‑sheet tray
Manual feeder Two‑sided
printing
ADF Scanner glass
Universal2, 3
105 x 148 mm
(4.13 x 5.83 in.) to
215.9 x 355.6 mm
(8.5 x 14 in.)
XX X X
7 3/4 Envelope
98.4 x 190.5 mm
(3.875 x 7.5 in.)
5XX
9 Envelope
98.4 x 225.4 mm
(3.875 x 8.9 in.)
5XX
10 Envelope
104.8 x 241.3 mm
(4.12 x 9.5 in.)
5XX
DL Envelope
110 x 220 mm
(4.33 x 8.66 in.)
5XX
C5 Envelope
162 x 229 mm
(6.38 x 9.01 in.)
5XX
B5 Envelope
176 x 250 mm
(6.93 x 9.84 in.)
5XX
Other Envelope
98.4 x 162 mm
(3.87 x 6.38 in.) to
176 x 250 mm
(6.93 x 9.84 in.)
5XXN/A
1 The default support is long‑edge feed. When running on short‑edge feed, A5 is treated as narrow paper.
2 When selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless specified by the software
application.
3 Load narrow paper with the short edge entering the printer first.
4 Supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
5 The standard 250‑sheet tray supports only up to five envelopes at a time. The optional 250‑sheet tray supports
up to 40 envelopes at a time.
Supported paper types
Notes:
•Labels, envelopes, and card stock always print at reduced speed.
•Labels are supported for occasional use and must be tested for acceptability.
Learn about the printer 18
•The ADF supports only plain paper.
Paper type Standard or optional
250‑sheet tray
Manual feeder Two‑sided printing
Plain paper
Card stock X
Labels X
Envelopes X
Supported paper weights
Note: The ADF supports 60–90 g/m2 (16–24 lb bond) paper.
Paper type and weight Standard or optional
250‑sheet tray
Manual feeder Two‑sided printing
Light paper
60–74.9 g/m2 grain long (16–19.9‑lb
bond)
Plain paper
75–90.3 g/m2 grain long (20–24‑lb
bond)
Heavy paper
90.3–105 g/m2 grain long (24.1–28‑lb
bond)
Card stock
105.1–162 g/m2 grain long (28.1–43‑lb
bond)
X
Card stock
163–200 g/m2 grain long (43.1–53‑lb
bond)
XX
Paper labels
131 g/m2 (35‑lb bond)
X
Envelopes
60–105 g/m2 (16–28‑lb bond)
X
Learn about the printer 19
Set up, install, and configure
Selecting a location for the printer
•Leave enough room to open trays, covers, and doors and to install hardware options.
•Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
•Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Clean, dry, and free of dust
–Away from stray staples and paper clips
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight and humidity extremes
•Observe the temperature range.
Operating temperature 10 to 32.2°C (50 to 90°F)
•Allow the following recommended amount of space around the printer for proper ventilation:
1Top 305 mm (12 in .)
2Rear 102 mm (4 in.)
3Right side 76 mm (3 in.)
4Front 76 mm (3 in.)
Set up, install, and configure 20
5Left side 76 mm (3 in.)
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Printer port Function
1LINE port
Note: Available only in some
printer models.
Connect the printer to an active telephone line through a standard wall
jack (RJ‑11), DSL filter, or VoIP adapter, or any other adapter that allows
you to access the telephone line to send and receive faxes.
Note: To enable manual fax, use a corded fax splitter.
2Ethernet port Connect the printer to a network.
3USB printer port Connect the printer to a computer.
4Power cord socket Connect the printer to a properly grounded electrical outlet.
Set up, install, and configure 21
Installing optional trays
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Unpack the optional tray, and then remove all packing material.
4Align the printer with the optional tray, and then lower the printer into place.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may
require two or more people to lift it safely.
5Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
6Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available
options in the print driver” on page 47.
Set up, install, and configure 22
Setting up and using the home screen applications
Creating a Cloud Connector profile
1From the home screen, touch Cloud Connector.
2Select a cloud service provider.
3Tou ch Create or .
4Type a unique profile name.
Note: We recommend creating a PIN to protect the profile.
5Tou ch OK, and then take note of the authorization code.
Note: The authorization code is valid only for 24 hours.
6Open a web browser, and then go to https://lexmark.cloud-connect.co.
7Click Next, and then accept the Terms of Use.
8Enter the authorization code, and then click Connect.
9Log in to your cloud service provider account.
10 Grant permissions.
Note: To complete the authorization process, open the profile within 72 hours.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Bookmarks > Add Bookmark, and then type a bookmark name.
3Select an Address protocol type, and then do one of the following:
•For HTTP and HTTPS, type the URL that you want to bookmark.
•For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server certificate, see the help information for your web browser.
•For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
Set up, install, and configure 23
•For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
•If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages.
Other file types such as DOCX and XLXS are supported in some printer models.
4Click Save.
Creating folders
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Bookmarks > Add Folder, and then type a folder name.
Note: To limit access to the folder, enter a PIN.
3Click Save.
Note: You can create folders or bookmarks inside a folder. To create a bookmark, see “Creating bookmarks”
on page 23.
Setting up the printer to fax
Supported fax
Printer model Analog fax etherFAX1Fax server Fax over IP (FoIP)2
CX331adwe
CX431adw
CX431dw X
MC3224adwe
MC3224dwe X
MC3224i X
1 Needs a subscription. For more information, go to https://www.etherfax.net/lexmark or contact the place where
you purchased the printer.
2 Needs an installed license bundle. For more information, contact the place where you purchased the printer.
Set up, install, and configure 24
Printer model Analog fax etherFAX1Fax server Fax over IP (FoIP)2
MC3326adwe
MC3326i X
MC3426adw
MC3426i X
XC2326
1 Needs a subscription. For more information, go to https://www.etherfax.net/lexmark or contact the place where
you purchased the printer.
2 Needs an installed license bundle. For more information, contact the place where you purchased the printer.
Setting up the fax function using analog fax
Notes:
•This feature is available only in some printer models.
•Some connection methods are applicable only in some countries or regions.
•If the fax function is enabled and not fully set up, then the indicator light may blink red.
•If you do not have a TCP/IP environment, then use the control panel to set up fax.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer
in the area shown while actively sending or receiving a fax.
Using the fax setup wizard in the printer
Notes:
•The setup wizard is available only if no device‑based fax, such as analog, etherFAX, or Fax over IP (FoIP),
is configured.
Set up, install, and configure 25
•Before using the wizard, make sure that the printer firmware is updated. For more information, see
“Updating firmware” on page 46.
1From the home screen, touch Fax.
2Tou ch Set up now.
3Type the fax name, and then touch Next.
4Enter the fax number and then touch Done.
Using the Settings menu in the printer
1From the home screen, touch Settings > Fax > Fax Setup > General Fax settings.
2Configure the settings.
Using the Embedded Web Server
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Fax > Fax Setup > General Fax Settings.
3Configure the settings.
4Apply the changes.
Setting up the fax function using etherFAX
Notes:
•The printer firmware must be updated to the latest version. For more information, see “Updating
firmware” on page 46.
•An appropriate license bundle must be installed in your printer. For more information, contact etherFAX.
•Make sure that you have registered your printer to the etherFAX portal. For more information, go to
https://www.etherfax.net/lexmark.
•The printer serial number is required on registration. To locate the serial number, see “Finding the printer
serial number” on page 10.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Fax > Fax Setup > General Fax Settings.
Note: Fax Setup appears only if Fax Mode is set to Fax.
3In the Fax Name field, type a unique name.
Set up, install, and configure 26
4In the Fax Number field, enter the fax number that etherFAX provided.
5From the Fax Transport menu, select etherFAX.
6Apply the changes.
Setting up the fax function using fax server
Notes:
•This feature lets you send fax messages to a fax service provider that supports e‑mail receiving.
•This feature supports outgoing fax messages only. To support fax receive, make sure that you have a
device‑based fax, such as analog fax, etherFAX, or Fax over IP (FoIP), configured in your printer.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Fax.
3From the Fax Mode menu, select Fax Server, and then click Save.
4Click Fax Server Setup.
5In the To Format field, type [#]@myfax.com, where [#] is the fax number and myfax.com is the fax
provider domain.
Notes:
•If necessary, configure the Reply Address, Subject, or Message fields.
•To let the printer receive fax messages, enable the device‑based fax receive setting. Make sure that
you have a device‑based fax configured.
6Click Save.
7Click Fax Server E‑mail Settings, and then do either of the following:
•Enable Use E‑mail SMTP Server.
Note: If the E‑mail SMTP settings are not configured, then see “Configuring the e‑mail SMTP settings”
on page 32.
•Configure the SMTP settings. For more information, contact your e‑mail service provider.
8Apply the changes.
Setting up fax using a standard telephone line
Note: These instructions apply only to printers that support analog fax. For more information, see “Supported
fax” on page 24.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Set up, install, and configure 27
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Setup 1: Printer is connected to a dedicated fax line
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog wall jack.
Notes:
•You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto
Answer to O).
•If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Set up, install, and configure 28
Connected to dierent wall jacks
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog wall jack.
Notes:
•If you have only one telephone number on your line, then set the printer to receive faxes automatically.
•Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.
Setting up fax in countries or regions with dierent telephone wall jacks
and plugs
Note: These instructions apply only to printers that support analog fax. For more information, see “Supported
fax” on page 24.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Set up, install, and configure 29
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
The standard wall jack adopted by most countries or regions is RJ‑11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part name Part number
Lexmark adapter plug 40X8519
Set up, install, and configure 30
Connecting the printer to a non‑RJ‑11 wall jack
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack.
3If you want to connect another device with a non‑RJ‑11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Connecting to a distinctive ring service
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a dierent ring pattern.
Note: These instructions apply only to printers that support analog fax. For more information, see “Supported
fax” on page 24.
1From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls >
Answer On.
2Select a ring pattern.
Set up, install, and configure 31
Setting the fax date and time
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 24.
1From the home screen, touch Settings > Device > Preferences > Date and Time > Configure.
2Configure the settings.
Configuring daylight saving time
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 24.
1From the home screen, touch Settings > Device > Preferences > Date and Time > Configure.
2In the Time Zone menu, select (UTC+user) Custom.
3Configure the settings.
Configuring the fax speaker settings
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 24.
1From the home screen, touch Settings > Fax > Fax Setup > Speaker Settings.
2Do the following:
•Set Speaker Mode to Always On.
•Set Speaker Volume to High.
•Enable Ringer Volume.
Configuring the e‑mail SMTP settings
Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through e-mail. The
settings vary with each e‑mail service provider. For more information, see e‑mail service providers.
Before you begin, make sure that the printer is connected to a network and that the network is connected to
the Internet.
Using the e‑mail setup wizard in the printer
Note: Before using the wizard, make sure that the printer firmware is updated. For more information, see
“Updating firmware” on page 46.
1From the home screen, touch E‑mail.
2Tou ch Set up now, and then type your e‑mail address.
3Type the password.
Note: Depending on your e-mail service provider, type your account password, app password, or
authentication password. For more information on the password, see the list of e‑mail service providers,
and then look for Device Password.
4Tou ch OK.
Set up, install, and configure 32
Note: If your provider is not listed or if you need more information regarding your e-mail setup, contact your
provider and ask for the Primary SMTP Gateway, Primary SMTP Gateway Port, Use SSL/TLS, and SMTP
Server Authentication settings, and then proceed with the setup.
Using the Settings menu in the printer
1From the home screen, touch Settings > E‑mail > E‑mail Setup.
2Configure the settings.
Notes:
•For more information on the password, see the list of e‑mail service providers.
•For e‑mail service providers that are not on the list, contact your provider and ask for the settings.
Using the Embedded Web Server
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > E‑mail.
3From the E‑mail Setup section, configure the settings.
Notes:
•For more information on the password, see the list of e‑mail service providers.
•For e‑mail service providers that are not on the list, contact your provider and ask for the settings.
4Click Save.
E‑mail service providers
•AOL Mail
•Comcast Mail
•Gmail
•iCloud Mail
•Mail.com
•NetEase Mail (mail.126.com)
•NetEase Mail (mail.163.com)
•NetEase Mail (mail.yeah.net)
•Outlook Live
•QQ Mail
•Sina Mail
•Sohu Mail
•Yah o o! M ai l
•Zoho Mail
Set up, install, and configure 33
Notes:
•If you encounter errors using the settings provided, then contact your e‑mail service provider.
•For e‑mail service providers that are not on the list, contact your provider.
AOL Mail
Setting Value
Primary SMTP Gateway smtp.aol.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Your e ‑mail address
Device Password App password
Note: To create an app password, go to the AOL Account Security page, log
in to your account, and then click Generate app password.
Comcast Mail
Setting Value
Primary SMTP Gateway smtp.comcast.net
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Your e ‑mail address
Device Password Account password
GmailTM
Note: Make sure that two‑step verification is enabled on your Google account. To enable two‑step
verification, go to the Google Account Security page, log in to your account, and then from the “Signing in to
Google” section, click 2‑Step Verification.
Setting Value
Primary SMTP Gateway smtp.gmail.com
Primary SMTP Gateway Port 587
Set up, install, and configure 34
Setting Value
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Your e ‑mail address
Device Password App password
Notes:
•To create an app password, go to the Google Account Security page, log
in to your account, and then from the “Signing in to Google” section, click
App passwords.
•“App passwords” shows only if two‑step verification is enabled.
iCloud Mail
Note: Make sure that two‑step verification is enabled on your account.
Setting Value
Primary SMTP Gateway smtp.mail.me.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Your e ‑mail address
Device Password App password
Note: To create an app password, go to the iCloud Account Management
page, log in to your account, and then from the Security section, click
Generate Password.
Mail.com
Setting Value
Primary SMTP Gateway smtp.mail.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
Set up, install, and configure 35
Setting Value
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Your e ‑mail address
Device Password Account password
NetEase Mail (mail.126.com)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase
Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.126.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Your e ‑mail address
Device Password Authorization password
Note: The authorization password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
NetEase Mail (mail.163.com)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase
Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.163.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Your e ‑mail address
Set up, install, and configure 36
Setting Value
Device Password Authorization password
Note: The authorization password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
NetEase Mail (mail.yeah.net)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase
Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.yeah.net
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Your e ‑mail address
Device Password Authorization password
Note: The authorization password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
Outlook Live
These settings apply to outlook.com and hotmail.com e‑mail domains.
Setting Value
Primary SMTP Gateway smtp.oce365.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Your e ‑mail address
Set up, install, and configure 37
Setting Value
Device Password Account password or app password
Notes:
•For accounts with two‑step verification disabled, use your account
password.
•For accounts with two‑step verification enabled, use an app password. To
create an app password, go to the Outlook Live Account Management
page, and then log in to your account.
QQ Mail
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail
home page, click Settings > Account. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service
section, enable either POP3/SMTP service or IMAP/SMTP service.
Setting Value
Primary SMTP Gateway smtp.qq.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Your e ‑mail address
Device Password Authorization code
Note: To generate an authorization code, from the QQ Mail home page, click
Settings > Account, and then from the
POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, click
Generate authorization code.
Sina Mail
Note: Make sure that the POP3/SMTP service is enabled on your account. To enable the service, from the
Sina Mail home page, click Settings > More settings > User‑end POP/IMAP/SMTP, and then enable
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.sina.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Set up, install, and configure 38
Setting Value
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Your e ‑mail address
Device Password Authorization code
Note: To create an authorization code, from the e‑mail home page, click
Settings > More settings > User‑end POP/IMAP/SMTP, and then enable
Authorization code status.
Sohu Mail
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu
Mail home page, click Options > Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service
or POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.sohu.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Your e ‑mail address
Device Password Independent password
Note: The independent password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
Yah oo! Mail
Setting Value
Primary SMTP Gateway smtp.mail.yahoo.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Your e ‑mail address
Device Password App password
Note: To create an app password, go to the Yahoo Account Security page,
log in to your account, and then click Generate app password.
Set up, install, and configure 39
Zoho Mail
Setting Value
Primary SMTP Gateway smtp.zoho.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Your e ‑mail address
Device Password Account password or app password
Notes:
•For accounts with two‑step verification disabled, use your account
password.
•For accounts with two‑step verification enabled, use an app password. To
create an app password, go to the Zoho Mail Account Security page, log
in to your account, and then from the Application‑Specific Passwords
section, click Generate New Password.
Loading paper and specialty media
Setting the paper size and type
1From the home screen, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
2Set the paper size and type.
Configuring Universal paper settings
1From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2Configure the settings.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1Remove the tray.
Note: To avoid paper jams, do not remove trays while the printer is busy.
Set up, install, and configure 40
2Flex, fan, and align the paper edges before loading.
3Load the paper stack with the printable side faceup.
Notes:
•Load letterhead faceup with the header toward the back of the tray for one‑sided printing.
•Load letterhead facedown with the header toward the front of the tray for two‑sided printing.
•Do not slide paper into the tray.
•To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
Set up, install, and configure 41
4Adjust the guides to match the size of the paper that you are loading.
5Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
Set up, install, and configure 42
Loading the manual feeder
1Adjust the guide to match the size of the paper that you are loading.
2Load a sheet of paper with the printable side faceup.
•Load letterhead with the printable side faceup and the top edge entering the printer first for one‑sided
printing.
•Load letterhead with the printable side facedown and the top edge entering the printer last for two‑sided
printing.
Set up, install, and configure 43
•Load envelope with the flap side down and against the right side of the paper guide.
3Feed the paper until its leading edge gets pulled in.
Notes:
•To avoid paper jams, do not force paper into the manual feeder.
•Before loading another sheet, wait for a message to appear on the display.
Linking trays
1From the home screen, touch Settings > Paper > Tray Configuration > select a paper source.
2Set the same paper size and paper type for the trays that you are linking.
3From the home screen, touch Settings > Device > Maintenance > Config Menu > Tray Configuration >
Tray Linking.
4Tou ch Automatic.
To unlink trays, make sure that no trays have the same paper size and paper type settings.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
Installing and updating software, drivers, and firmware
Installing the printer software
Notes:
•The print driver is included in the software installer package.
•For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print
on an AirPrint-certified printer. If you want custom printing features, then download the print driver.
1Obtain a copy of the software installer package.
•From the software CD that came with your printer.
•Go to www.lexmark.com/downloads.
2Run the installer, and then follow the instructions on the computer screen.
Set up, install, and configure 44
Installing the fax driver
1Go to www.lexmark.com/downloads, search for your printer model, and then download the appropriate
installer package.
2From your computer, click Printer Properties, and then navigate to the Configuration tab.
3Select Fax, and then click Apply.
Adding printers to a computer
Before you begin, do one of the following:
•Connect the printer and the computer to the same network. For more information on connecting the printer
to a network, see “Connecting the printer to a Wi‑Fi network” on page 49.
•Connect the computer to the printer. For more information, see “Connecting a computer to the printer” on
page 52.
•Connect the printer to the computer using a USB cable. For more information, see “Attaching cables” on
page 21.
Note: The USB cable is sold separately.
For Windows users
1From a computer, install the print driver.
Note: For more information, see “Installing the printer software” on page 44.
2Open Printers & scanners, and then click Add a printer or scanner.
3Depending on your printer connection, do one of the following:
•Select a printer from the list, and then click Add device.
•Click Show Wi‑Fi Direct printers, select a printer, and then click Add device.
•Click The printer that I want isn’t listed, and then from the Add Printer window, do the following:
aSelect Add a printer using a TCP/IP address or hostname, and then click Next.
bIn the “Hostname or IP address” field, type the printer IP address, and then click Next.
Notes:
–View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
–If you are using a proxy server, then temporarily disable it to load the web page correctly.
cSelect a print driver, and then click Next.
dSelect Use the print driver that is currently installed (recommended), and then click Next.
eType a printer name, and then click Next.
fSelect a printer sharing option, and then click Next.
gClick Finish.
For Macintosh users
1From a computer, open Printers & Scanners.
2Click , and then select a printer.
3From the Use menu, select a print driver.
Set up, install, and configure 45
Notes:
•To use the Macintosh print driver, select either AirPrint or Secure AirPrint.
•If you want custom printing features, then select the Lexmark print driver. To install the driver, see
“Installing the printer software” on page 44.
4Add the printer.
Updating firmware
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your Lexmark representative.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Update Firmware.
3Do either of the following:
•Click Check for updates > I agree, start update.
•Upload the flash file.
Note: To get the latest firmware, go to www.lexmark.com/downloads, and then search for your
printer model.
aBrowse to the flash file.
Note: Make sure that you have extracted the firmware zip file.
bClick Upload > Start.
Exporting or importing a configuration file
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2From the Embedded Web Server, click Export Configuration or Import Configuration.
3Follow the instructions on the screen.
4If the printer supports applications, then do the following:
aClick Apps > select the application > Configure.
bClick Export or Import.
Set up, install, and configure 46
Adding available options in the print driver
For Windows users
1Open the printers folder.
2Select the printer you want to update, and then do either of the following:
•For Windows 7 or later, select Printer properties.
•For earlier versions, select Properties.
3Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4Apply the changes.
For Macintosh users
1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2Navigate to the list of hardware options, and then add any installed options.
3Apply the changes.
Available options
MarkNetTM N8372 802.11a/b/g/n/ac Wireless Print Server Interface Card
Note: Supported only in the Lexmark MC3426adwe printer model.
Set up, install, and configure 47
Networking
Installing the wireless print server
1Turn o the printer.
2Install the adapter.
Set up, install, and configure 48
3Attach the NFC card.
4Turn on the printer.
Connecting the printer to a Wi‑Fi network
Before you begin, make sure that:
•Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview
> Active Adapter.
•The Ethernet cable is not connected to the printer.
Using the wireless setup wizard in the printer
Before using the wizard, make sure that the printer firmware is updated. For more information, see “Updating
firmware” on page 46.
1From the home screen, touch > Set up now.
2Select a Wi‑Fi network, and then type the network password.
3Tou ch Done.
Using the Settings menu in the printer
1From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose
Network.
2Select a Wi‑Fi network, and then type the network password.
Note: For Wi‑Fi‑network‑ready printer models, a prompt to set up the Wi‑Fi network appears during initial
setup.
Set up, install, and configure 49
Using Lexmark Mobile Assistant
1Depending on your mobile device, download the Lexmark Mobile Assistant app from either Google PlayTM
or App Store.
2From the printer home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App >
Printer ID.
3From your mobile device, launch the app, and then accept the Terms of Use.
Note: If necessary, grant permissions.
4Tap Connect to Printer > Go to Wi‑Fi Settings.
5Connect your mobile device to the printer wireless network.
6Return to the app, and then tap Setup Wi-Fi Connection.
7Select a Wi-Fi network, and then type the network password.
8Tap Done.
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
(WPS)
Before you begin, make sure that:
•The access point (wireless router) is WPS‑certified or WPS‑compatible. For more information, see the
documentation that came with your access point.
•A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
•Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview
> Active Adapter.
Using the Push Button method
1From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push
Button Method.
2Follow the instructions on the display.
Using the personal identification number (PIN) method
1From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN
Method.
2Copy the eight‑digit WPS PIN.
3Open a web browser, and then type the IP address of your access point in the address field.
Notes:
•To know the IP address, see the documentation that came with your access point.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
4Access the WPS settings. For more information, see the documentation that came with your access point.
5Enter the eight‑digit PIN, and then save the changes.
Set up, install, and configure 50
Configuring Wi‑Fi Direct
Wi-Fi Direct® is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a Wi-
Fi Direct‑enabled printer without using an access point (wireless router).
1From the home screen, touch Settings > Network/Ports > Wi-Fi Direct.
2Configure the settings.
•Enable Wi‑Fi Direct—Enables the printer to broadcast its own Wi‑Fi Direct network.
•Wi‑Fi Direct Name—Assigns a name for the Wi‑Fi Direct network.
•Wi‑Fi Direct Password—Assigns the password for negotiating the wireless security when using the
peer‑to-peer connection.
•Show Password on Setup Page—Shows the password on the Network Setup Page.
•Auto-Accept Push Button Requests—Lets the printer accept connection requests automatically.
Note: Accepting push‑button requests automatically is not secured.
Notes:
•By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password,
enable the password peek icon. From the home screen, touch Settings > Security > Miscellaneous >
Enable Password/PIN Reveal.
•To know the password of the Wi-Fi Direct network without showing it on the printer display, from the
home screen touch Settings > Reports > Network > Network Setup Page.
Connecting a mobile device to the printer
Before connecting your mobile device, make sure that Wi‑Fi Direct has been configured. For more information,
see “Configuring Wi‑Fi Direct” on page 51.
Connecting using Wi‑Fi Direct
Note: These instructions apply only to Android mobile devices.
1From the mobile device, go to the settings menu.
2Enable Wi‑Fi, and then tap Wi‑Fi Direct.
3Select the printer Wi-Fi Direct name.
4Confirm the connection on the printer control panel.
Connecting using Wi‑Fi
1From the mobile device, go to the settings menu.
2Tap Wi‑Fi, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct
name.
3Enter the Wi-Fi Direct password.
Set up, install, and configure 51
Connecting a computer to the printer
Before connecting your computer, make sure that Wi‑Fi Direct has been configured. For more information, see
“Configuring Wi‑Fi Direct” on page 51.
For Windows users
1Open Printers & scanners, and then click Add a printer or scanner.
2Click Show Wi-Fi Direct printers, and then select the printer Wi‑Fi Direct name.
3From the printer display, take note of the eight-digit PIN of the printer.
4Enter the PIN on the computer.
Note: If the print driver is not already installed, then Windows downloads the appropriate driver.
For Macintosh users
1Click the wireless icon, and then select the printer Wi‑Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct
name.
2Type the Wi‑Fi Direct password.
Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.
Deactivating the Wi‑Fi network
1From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard
Network.
2Follow the instructions on the display.
Checking the printer connectivity
1From the home screen, touch Settings > Reports > Network > Network Setup Page.
2Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be
malfunctioning. Contact your administrator for assistance.
Printing the Menu Settings Page
From the home screen, touch Settings > Reports > Menu Settings Page.
Set up, install, and configure 52
Secure the printer
Erasing printer memory
To erase volatile memory or buered data in your printer, turn o the printer.
To e r a se no n ‑volatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2Select the Sanitize all information on nonvolatile memory check box, and then touch OK.
3Select either Start initial setup or Leave printer oine, and then touch OK.
Restoring factory default settings
1From the home screen, touch Settings > Device > Restore Factory Defaults.
2In the Restore Settings menu, select the settings that you want to restore.
3Tou ch RESTORE.
4Follow the instructions on the display.
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buer user data during simple print
jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store operating system, device settings, and network
information.
Erase the content of any installed printer memory in the following circumstances:
•The printer is being decommissioned.
•The printer is being moved to a dierent department or location.
•The printer is being serviced by someone from outside your organization.
•The printer is being removed from your premises for service.
•The printer is being sold to another organization.
Secure the printer 53
Print
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1From the document that you are trying to print, open the Print dialog.
2If necessary, adjust the settings.
3Print the document.
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2Select a printer.
3Print the document.
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on AndroidTM version 5.0 or later.
It allows you to print directly to any Mopria‑certified printer.
Note: Make sure that you download the Mopria Print Service application from the Google PlayTM store and
enable it in the mobile device.
1From your Android mobile device, launch a compatible application or select a document from your file
manager.
2Tap > Print.
3Select a printer, and then adjust the settings, if necessary.
4Tap .
Printing from a mobile device using AirPrint
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices
to an AirPrint‑certified printer.
Print 54
Notes:
•Make sure that the Apple device and the printer are connected to the same network. If the network has
multiple wireless hubs, then make sure that both devices are connected to the same subnet.
•This application is supported only in some Apple devices.
1From your mobile device, select a document from your file manager or launch a compatible application.
2Tap > Print.
3Select a printer, and then adjust the settings, if necessary.
4Print the document.
Printing from a mobile device using Wi‑Fi Direct®
Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see “Connecting a mobile device to the printer” on page 51.
1From your mobile device, launch a compatible application or select a document from your file manager.
2Depending on your mobile device, do one of the following:
•Tap > Print.
•Tap > Print.
•Tap > Print.
3Select a printer, and then adjust the settings, if necessary.
4Print the document.
Printing from a flash drive
This feature is available only in some printer models.
1Insert the flash drive.
Print 55
Notes:
•If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
•If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2Select the document that you want to print.
If necessary, configure other print settings.
3Print the document.
To print another document, select USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Supported flash drives and file types
Flash drives
•Lexar JumpDrive S70 (16GB and 32GB)
•SanDisk Cruzer (16GB and 32GB)
•PNY Attaché (16GB and 32GB)
Notes:
–The printer supports high‑speed USB flash drives with full‑speed standard.
–USB flash drives must support the File Allocation Table (FAT) system.
Print 56
File types
Documents Images
•PDF (version 1.7 or earlier)*
•Microsoft file formats (DOC, DOCX, XLS, XLSX, PPT, PPTX)*
•JPEG or JPG
•TIFF or TIF*
•GIF*
•BMP*
•PNG*
•PCX*
•DCX*
* Supported only in some printer models.
Configuring confidential jobs
Using the control panel
1From the home screen, touch Settings > Security > Confidential Print Setup.
2Configure the settings.
Using the Embedded Web Server
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Security > Confidential Print Setup.
3Configure the settings.
Use To
Max Invalid PIN Set the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job
Expiration
Set the expiration time for confidential print jobs.
Note: Confidential held jobs are stored in the printer until they are released or deleted
manually.
Repeat Job Expiration Set the expiration time for print jobs that you want to repeat.
Note: Repeat held jobs are stored in the printer memory for reprinting.
Verify Job Expiration Set the expiration time for printing a copy of a job for you to check its quality before printing
the remaining copies.
Note: Verify jobs print one copy to check if it is satisfactory before printing the remaining
copies.
Print 57
Use To
Reserve Job Expiration Set the expiration time print for jobs that you want to store in the printer for printing later.
Note: Reserve held jobs are automatically deleted after printing.
Require All Jobs to be
Held
Set the printer to hold all print jobs.
Keep duplicate
documents
Set the printer to print all documents with the same file name.
Printing confidential and other held jobs
For Windows users
1With a document open, click File > Print.
2Select a printer, and then click Properties, Preferences, Options, or Setup.
3Click Print and Hold.
4Select Use Print and Hold, and then assign a user name.
5Select the print job type (Confidential, Repeat, Reserve, or Verify).
If you select Confidential, then secure the print job with a personal identification number (PIN).
6Click OK or Print.
7From the printer home screen, release the print job.
•For confidential print jobs, touch Held jobs > select your user name > Confidential > enter the PIN >
select the print job > configure the settings > Print.
•For other print jobs, touch Held jobs > select your user name > select the print job > configure the settings
> Print.
For Macintosh users
Using AirPrint
1With a document open, choose File > Print.
2Select a printer, and then from the drop-down menu following the Orientation menu, choose PIN Printing.
3Enable Print with PIN, and then enter a four‑digit PIN.
4Click Print.
5From the printer home screen, release the print job. Touch Held jobs > select your computer name >
Confidential > enter the PIN > select the print job > Print.
Using the print driver
1With a document open, choose File > Print.
2Select a printer, and then from the drop-down menu following the Orientation menu, choose Print and Hold.
3Choose Confidential Print, and then enter a four‑digit PIN.
Print 58
4Click Print.
5From the printer home screen, release the print job. Touch Held jobs > select your computer name >
Confidential > select the print job > enter the PIN > Print.
Printing from a Cloud Connector profile
1From the home screen, touch Cloud Connector.
2Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector profile, see “Creating a Cloud Connector
profile” on page 23.
3Tou ch Print, and then select a file.
If necessary, change the settings.
Note: Make sure to select a supported file.
4Print the document.
Printing a font sample list
1From the home screen, touch Settings > Reports > Print > Print Fonts.
2Tou ch PCL Fonts or PostScript Fonts.
Placing separator sheets between copies
1From the home screen, touch Settings > Print > Layout > Separator Sheets > Between Copies.
2Print the document.
Canceling a print job
From the printer control panel
1From the home screen, touch Cancel Job.
2Select a job to cancel.
From the computer
1Depending on the operating system, do either of the following:
•Open the printers folder, and then select your printer.
•From the System Preferences in the Apple menu, navigate to your printer, and then open the print queue.
2Select a job to cancel.
Print 59
Adjusting toner darkness
1From the home screen, touch Settings > Print > Quality > Toner Darkness.
2Select a setting.
Print 60
Copy
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
Note: The ADF is available only in some printer models.
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
•Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Making copies
1Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and output have the same paper
size.
2From the home screen, touch Copy, and then specify the number of copies.
If necessary, adjust the copy settings.
3Copy the document.
Note: To make a quick copy, from the control panel, press .
Copying photos
1Place a photo on the scanner glass.
2From the home screen, touch Copy > Content Type > Photo.
3Copy the document.
Copy 61
Copying on letterhead
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Copy From > select the size of the original document.
3Tou ch Copy To, and then select the paper source that contains the letterhead.
If you loaded the letterhead into the manual feeder, then navigate to:
Copy To > Manual Feeder > select a paper size > Letterhead
4Copy the document.
Copying on both sides of the paper
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Sides.
3Adjust the settings.
4Copy the document.
Reducing or enlarging copies
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, navigate to:
Copy > Scale > specify a scale value
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3Copy the document.
Copying multiple pages onto a single sheet
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Pages per Side.
3Adjust the settings.
4Copy the document.
Collating copies
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Collate > On [1,2,1,2,1,2].
3Copy the document.
Copy 62
Copying cards
1Load a card on the scanner glass.
2From the control panel, navigate to:
Copy > ID Copy
3If necessary, adjust the settings.
4Copy the document.
Creating a copy shortcut
1From the home screen, touch Copy.
2Configure the settings, and then touch .
3Create a shortcut.
Copy 63
E-mail
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
Note: The ADF is available only in some printer models.
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
•Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Sending an e-mail
Before you begin, make sure that the SMTP settings are configured. For more information, see “Configuring
the e‑mail SMTP settings” on page 32.
Using the control panel
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch E-mail, and then enter the needed information.
3If necessary, configure the output file type settings.
4Send the e-mail.
Using a shortcut number
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Shortcuts > E‑mail.
3Select the shortcut number.
4Send the e‑mail.
E-mail 64
Creating an e-mail shortcut
1From the home screen, touch E‑mail.
2Configure the settings, and then touch .
3Create a shortcut.
E-mail 65
Fax
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
Note: The ADF is available only in some printer models.
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
•Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Sending a fax
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 24.
Using the control panel
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Fax, and then enter the needed information.
If necessary, adjust the settings.
3Send the fax.
Using the computer
Before you begin, make sure that the fax driver is installed. For more information, see “Installing the fax driver”
on page 45.
For Windows users
1From the document that you are trying to fax, open the Print dialog.
2Select the printer, and then click Properties, Preferences, Options, or Setup.
Fax 66
3Click Fax > Enable fax > Always display settings prior to faxing, and then enter the recipient number.
If necessary, configure other fax settings.
4Send the fax.
For Macintosh users
1With a document open, choose File > Print.
2Select the printer that has ‑ Fax added after its name.
3In the To field, enter the recipient number.
If necessary, configure other fax settings.
4Send the fax.
Scheduling a fax
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 24.
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Fax > To > enter the fax number > Done.
3Tou ch Send Time, configure the date and time, and then touch OK.
4Send the fax.
Creating a fax destination shortcut
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 24.
1From the home screen, touch Fax > To.
2Enter the recipient number, and then touch Done.
3Tou ch .
4Create a shortcut.
Changing the fax resolution
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 24.
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Fax, and then enter the needed information.
3Tou ch Resolution, and then adjust the setting.
4Send the fax.
Fax 67
Adjusting the fax darkness
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 24.
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Fax, and then enter the needed information.
3Tou ch Darkness, and then adjust the setting.
4Send the fax.
Printing a fax log
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 24.
1From the home screen, touch Settings > Reports > Fax.
2Tou ch Fax Job Log or Fax Call Log.
Blocking junk faxes
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 24.
1From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
2Set Block No Name Fax to On.
Holding faxes
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 24.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes.
3Select a mode.
4Apply the changes.
Forwarding a fax
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 24.
1Create a destination shortcut.
aOpen a web browser, and then type the printer IP address in the address field.
Fax 68
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
bClick Shortcuts > Add Shortcut.
cSelect a shortcut type, and then configure the settings.
Note: Take note of the shortcut number.
dApply the changes.
2Click Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
3In the Fax Forwarding menu, select Forward or Print and Forward.
4In the Forward to menu, select the destination type and then type the shortcut number.
5Apply the changes.
Fax 69
Scan
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
Note: The ADF is available only in some printer models.
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
•Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Scanning to a computer
Before you begin, make sure that:
•The printer firmware is updated. For more information, see “Updating firmware” on page 46.
•The computer and the printer are connected to the same network.
For Windows users
Using Lexmark ScanBack Utility
1From the computer, run Lexmark ScanBack Utility, and then click Next.
Note: To download the utility, go to www.lexmark.com/downloads.
2Click Setup, and then add the printer IP address.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
3Click Close > Next.
4Select the size of the original document, and then click Next.
5Select a file format and scan resolution, and then click Next.
6Type a unique scan profile name, and then click Next.
7Browse to the location you want to save the scanned document, create a file name, and then click Next.
Note: To reuse the scan profile, enable Create Shortcut, and then create a unique shortcut name.
Scan 70
8Click Finish.
9Load an original document into the automatic document feeder or on the scanner glass.
10 From the printer home screen, touch Scan to Computer, and then select a scan profile.
Note: Make sure that Scan to Computer is enabled. From the home screen, touch Settings > Device >
Visible Home Screen Icons > Scan to Computer > Display.
Using Windows Fax and Scan
Note: Make sure that the printer is added to the computer. For more information, see “Adding printers to a
computer” on page 45.
1Load an original document into the automatic document feeder or on the scanner glass.
2From the computer, open Windows Fax and Scan.
3From the Source menu, select a scanner source.
4If necessary, change the scan settings.
5Scan the document.
For Macintosh users
Note: Make sure that the printer is added to the computer. For more information, see “Adding printers to a
computer” on page 45.
1Load an original document into the automatic document feeder or on the scanner glass.
2From the computer, do either of the following:
•Open Image Capture.
•Open Printers & Scanners, and then select a printer. Click Scan > Open Scanner.
3From the Scanner window, do one or more of the following:
•Select where you want to save the scanned document.
•Select the size of the original document.
•To scan from the ADF, select Document Feeder from the Scan Menu or enable Use Document Feeder.
•If necessary, configure the scan settings.
4Click Scan.
Scanning to an FTP server using a shortcut
1Create an FTP shortcut.
aOpen a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
bClick Shortcuts > Add Shortcut.
Scan 71
cFrom the Shortcut Type menu, select FTP, and then configure the settings.
dApply the changes.
2Load an original document into the ADF tray or on the scanner glass.
3From the home screen, touch Shortcuts > FTP
4Select the shortcut.
Scanning to a network folder using a shortcut
1Create a network folder shortcut.
aOpen a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
bClick Shortcuts > Add Shortcut.
cFrom the Shortcut Type menu, select Network Folder, and then configure the settings.
dApply the changes.
2Load an original document into the ADF tray or on the scanner glass.
3From the home screen, touch Shortcuts > Scan to Network.
4Select the shortcut.
Scanning to a flash drive
This feature is available only in some printer models.
1Load an original document into the ADF tray or on the scanner glass.
2Insert the flash drive.
Scan 72
3Tou ch Scan to USB and adjust the settings if necessary.
Notes:
•To save the scanned document to a folder, touch Scan to, select a folder, and then touch Scan Here.
•If the USB Drive screen does not appear, then touch USB Drive on the control panel.
4Scan the document.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Scanning to a Cloud Connector profile
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Cloud Connector.
3Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector profile, see “Creating a Cloud Connector
profile” on page 23.
4Tou ch Scan, and then assign a filename and destination folder.
5Tou ch Scan Here.
If necessary, change the scan settings.
6Scan the document.
Scan 73
Use printer menus
Menu map
Device •Preferences
•Eco‑Mode
•Remote Operator Panel
•Notifications
•Power Management
•Anonymous Data Collection
•Restore Factory Defaults
•Maintenance
•Visible Home Screen Icons
•About this Printer
Print •Layout
•Setup
•Quality
•PostScript
•PCL
•Image
Paper •Tray Configuration •Media Configuration
Copy Copy Defaults
Fax1Fax Defaults
E‑mail •E‑mail Setup •E‑mail Defaults
FTP FTP Defaults
USB Drive1•Flash Drive Scan •Flash Drive Print
Network/Ports •Network Overview
•Wireless
•Wi‑Fi Direct
•Ethernet
•TCP/IP
•SNMP
•IPSec
•802.1x
•LPD Configuration
•HTTP/FTP Settings
•USB
•Restrict external network access
Security •Login methods2
•Certificate Management2
•Login Restrictions
•Confidential Print Setup
•Erase Temporary Data Files
•Miscellaneous
Cloud Connector Enable/Disable Connectors
Reports •Menu Settings Page
•Device
•Print
•Shortcuts
•Fax
•Network
Troubleshooting Print Quality Test Pages Cleaning the Scanner
1 Available only in some printer models.
2 Appears only in the Embedded Web Server.
Use printer menus 74
Device
Preferences
Menu item Description
Display Language
[List of languages]
Set the language of the text that appears on the display.
Country/Region
[List of countries or regions]
Identify the country or region where the printer is configured
to operate.
Run initial setup
No*
Ye s
Run the setup wizard.
Keyboard
Keyboard Type
[List of languages]
Select a language as a keyboard type.
Note: All the Keyboard Type values may not appear or may
require special hardware to appear.
Displayed information
Display Text 1 (IP Address*)
Display Text 2 (Date/Time*)
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
Date and Time
Configure
Current Date and Time
Manually Set Date and Time
Date Format (MM‑DD‑YYYY*)
Time Format (12 hour A.M./P.M.*)
Time Zone
Configure the printer date and time.
Date and Time
Network Time Protocol
Enable NTP (On*)
NTP Server
Enable Authentication
Configure the settings for Network Time Protocol (NTP).
Note: When Enable Authentication is set to MD5 key, Key ID
and Password appear.
Paper Sizes
U.S.*
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Screen Brightness
20–100% (100*)
Adjust the brightness of the display.
Flash Drive Access
Disabled
Enabled*
Enable access to the flash drive.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 75
Menu item Description
One Page Flatbed Scanning
On
O*
Set copies from the scanner glass to only one page at a time.
Screen Timeout
5–300 (60*)
Set the idle time in seconds before the display shows the home
screen, or before the printer logs out a user account
automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Eco-Mode
Menu item Description
Print
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or two sides of the paper.
Print
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Print
Toner Darkness
Light
Normal*
Dark
Determine the lightness or darkness of text or images.
Copy
Sides
1 sided to 1 sided*
1 sided to 2 sided
Specify whether to print on one side or both sides of the paper.
Copy
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a
sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 76
Menu item Description
Copy
Darkness
1‑9 (5*)
Adjust the darkness of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is
set to Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
ADF Loaded Beep
O
On*
Enable a sound when loading paper into the ADF.
Alarm Control
O
Single*
Continuous
Set the number of times that the alarm sounds when the printer
requires user intervention.
Supplies
Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
Supplies
Cartridge Alarm
O
Single*
Continuous
Set the number of times that the alarm sounds when the
cartridge is low.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 77
Menu item Description
Supplies
Custom Supply Notifications
Configure notification settings when the printer requires user
intervention.
Note: This menu item appears only in the Embedded Web
Server.
E‑mail Alerts Setup
E‑mail Setup
Primary SMTP Gateway
Type the IP address or host name of the primary SMTP server
for sending e-mail.
E‑mail Alerts Setup
E‑mail Setup
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
E‑mail Alerts Setup
E‑mail Setup
Secondary SMTP Gateway
Type the server IP address or host name of your secondary or
backup SMTP server.
E‑mail Alerts Setup
E‑mail Setup
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup
SMTP server.
E‑mail Alerts Setup
E‑mail Setup
SMTP Timeout
5–30 seconds (30*)
Specify how long before the printer times out if the SMTP
server does not respond.
E‑mail Alerts Setup
E‑mail Setup
Reply Address
Specify a reply address in the e‑mail.
E‑mail Alerts Setup
E‑mail Setup
Always use SMTP default Reply Address
O*
On
Use the SMTP default reply address.
E‑mail Alerts Setup
E‑mail Setup
Use SSL/TLS
Disabled*
Negotiate
Required
Send an e‑mail using an encrypted link.
E‑mail Alerts Setup
E‑mail Setup
Require Trusted Certificate
On*
O
Require a trusted certificate when accessing the SMTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 78
Menu item Description
E‑mail Alerts Setup
E‑mail Setup
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
E‑mail Alerts Setup
E‑mail Setup
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Set whether credentials are required for device‑initiated
e‑mails.
E‑mail Alerts Setup
E‑mail Setup
Device Userid
Specify the user ID to connect to the SMTP server.
E‑mail Alerts Setup
E‑mail Setup
Device Password
Specify the password to connect to the SMTP server.
E‑mail Alerts Setup
E‑mail Setup
NTLM Domain
Specify the domain name for the NTLM security protocol.
Error Prevention
Jam Assist
O
On*
Set the printer to check for jammed paper automatically.
Error Prevention
Auto Continue
Disabled
Enabled* (5 seconds)
Auto Continue Time
Let the printer continue processing or printing a job
automatically after clearing certain attendance conditions.
Error Prevention
Auto Reboot
Auto Reboot
Reboot when idle
Reboot always*
Reboot never
Set the printer to restart when an error occurs.
Error Prevention
Auto Reboot
Max Auto Reboots (2*)
Set the number of automatic reboots that the printer can
perform.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 79
Menu item Description
Error Prevention
Auto Reboot
Auto Reboot Window (720*)
Set the number of seconds before the printer performs an
automatic reboot.
Error Prevention
Auto Reboot
Auto Reboot Counter
Show a read‑only information of the reboot counter.
Error Prevention
Display Short Paper Error
On
Auto‑clear*
Set the printer to show a message when a short paper error
occurs.
Note: Short paper refers to the size of the paper loaded.
Error Prevention
Page Protect
O*
On
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery
O
On
Auto*
Set the printer to reprint jammed pages.
Jam Content Recovery
Scanner Jam Recovery
Job level
Page level*
Specify how to restart a scan job after resolving a paper jam.
Note: An asterisk (*) next to a value indicates the factory default setting.
Power Management
Menu item Description
Sleep Mode Profile
Print from Sleep Mode
Stay awake after printing
Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to Sleep mode
after printing.
Timeouts
Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 80
Menu item Description
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer turns o.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set Hibernate Timeout to turn o the printer while an active
Ethernet connection exists.
Note: An asterisk (*) next to a value indicates the factory default setting.
Anonymous Data Collection
Menu item Description
Anonymous Data Collection
Device Usage and Performance
Information
None*
Send printer usage and performance information to Lexmark.
Note: Anonymous Data Send Time appears only when you set
Anonymous Data Collection to Device Usage and Performance.
Anonymous Data Send Time
Start Time
Stop Time
Note: An asterisk (*) next to a value indicates the factory default setting.
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore fax settings
Restore the printer factory default settings.
Use printer menus 81
Maintenance
Config Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
USB Configuration
USB Scan to Local
On*
O
Set whether the USB device driver enumerates as a USB
Simple device (single interface) or as a USB Composite device
(multiple interfaces).
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its high‑speed
capabilities.
Tray Configuration
Tray Linking
Automatic
O*
Set the printer to link the trays that have the same paper type
and paper size settings.
Note: This menu item is available only in some printer
models.
Tray Configuration
Show Tray Insert Message
O
Only for unknown sizes*
Always
Display a message to select paper size and type after inserting
the tray.
Tray Configuration
A5 Loading
Short Edge
Long Edge*
Specify the page orientation when loading A5 paper size.
Tray Configuration
Paper Prompts
Auto*
Manual Paper
Set the paper source that the user fills when a prompt to load
paper appears.
Tray Configuration
Envelope Prompts
Auto*
Manual Envelope
Set the paper source that the user fills when a prompt to load
envelope appears.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 82
Menu item Description
Tray Configuration
Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Reports
Menu Settings Page
Event Log
Event Log Summary
Print reports about printer menu settings, status, and event
logs.
Supply Usage And Counters
Clear Supply Usage History
Reset the supply usage history, such as number of pages and
days remaining, to the factory shipped level.
Supply Usage And Counters
Fuser Reset
ITM Reset
Reset the counter after installing a new supply.
Printer Emulations
PPDS Emulation
O*
On
Set the printer to recognize and use the PPDS data stream.
Printer Emulations
PS Emulation
On*
O
Set the printer to recognize and use the PS data stream.
Printer Emulations
Emulator Security
Page Timeout
0–60 (60*)
Set the page timeout during emulation.
Printer Emulations
Emulator Security
Reset Emulator After Job
On
O*
Reset the emulator after a print job.
Printer Emulations
Emulator Security
Disable Printer Message Access
On*
O
Disable access to the printer message during emulation.
Fax Configuration
Fax Low Power Support
Disable Sleep
Permit Sleep
Auto*
Set fax to enter Sleep mode whenever the printer determines
that it should.
Note: This menu item is available only in some printer
models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 83
Menu item Description
Print Configuration
Black Only Mode
O*
On
Print color content in grayscale.
Print Configuration
Color Trapping
O
1
2*
3
4
5
Enhance the printed output to compensate for misregistration
in the printer.
Print Configuration
Font Sharpening
0–150 (24*)
Set a text point-size value below which the high‑frequency
screens are used when printing font data.
For example, if the value is 24, then all fonts sized 24 points or
less use the high‑frequency screens.
Device Operations
Quiet Mode
On
O*
Set the printer to operate in Quiet Mode.
Note: Enabling this setting slows down the printer
performance.
Device Operations
Panel Menus
Enable*
Disable
Enable access to the control panel menus.
Device Operations
Safe Mode
O*
On
Set the printer to operate in a special mode, in which it attempts
to continue oering as much functionality as possible, despite
known issues.
For example, when set to On, and the duplex motor is
nonfunctional, the printer performs one‑sided printing of the
documents even if the job is two‑sided printing.
Note: This menu item is available only in some printer
models.
Device Operations
Clear Custom Status
Erase user‑defined strings for the Default or Alternate custom
messages.
Device Operations
Clear all remotely‑installed messages
Erase messages that were remotely installed.
Note: This menu item is available only in some printer
models.
Device Operations
Automatically Display Error Screens
On*
O
Show existing error messages on the display after the printer
remains inactive on the home screen for a length of time equal
to the Screen Timeout setting.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 84
Menu item Description
Toner patch sensor setup
Calibration frequency preference
Disabled
Fewest color adjustments
Fewer color adjustments
Normal*
Better color accuracy
Best color accuracy
Set the default calibration frequency.
Toner patch sensor setup
Full calibration
Run the full color calibration.
Toner patch sensor setup
Print TPS information page
Print a diagnostic page that contains toner patch sensor
calibration.
Scanner Configuration
Scanner Manual Registration
Print Quick Test
Print a Quick Test target page.
Note: Make sure that the margin spacing on the target page
is uniform all the way around the target. If it is not, then the
printer margins may need to be reset.
Scanner Configuration
Scanner Manual Registration
Front ADF Registration
Rear ADF Registration
Flatbed Registration
Manually register the flatbed and ADF after replacing the ADF,
scanner glass, or controller board.
Scanner Configuration
Edge Erase
Flatbed Edge Erase
0–6 (3*)
ADF Edge Erase
0–6 (3*)
Set the size, in millimeters, of the no‑print area around an ADF
or flatbed scan job.
Scanner Configuration
Disable Scanner
Enabled*
Disabled
ADF Disabled
Disable the scanner when it is not working properly.
Scanner Configuration
Ti Byte Order
CPU Endianness*
Little Endian
Big Endian
Set the byte order of a TIFF‑formatted scan output.
Scanner Configuration
Exact Ti Rows Per Strip
On*
O
Set the RowsPerStrip tag value of a TIFF‑formatted scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 85
Out of Service Erase
Menu item Description
Sanitize all information on nonvolatile memory
Erase all printer and network settings
Erase all shortcuts and shortcut settings
Clear all settings and applications that are stored in the printer.
Visible Home Screen Icons
Menu Description
Copy
E‑mail
Fax
Status/Supplies
Job Queue
Change Language
Held Jobs
USB Drive
Bookmarks
Cloud Connector
Scan to Computer
Specify which icons to show on the home screen.
Note: Fax, USB Drive, and Bookmarks are available only in some printer models.
About this Printer
Menu item Description
Asset Tag Describe the printer. The maximum length is 32 characters.
Printer Location Identify the printer location. The maximum length is 63 characters.
Contact Personalize the printer name. The maximum length is 63 characters.
Export Configuration File to USB* Export configuration files to a flash drive.
Export Compressed Logs to USB* Export compressed log files to a flash drive.
Send Logs Send diagnostic information to Lexmark.
* This menu item appears only in some printer models.
Use printer menus 86
Print
Layout
Menu item Description
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing two‑sided printing.
Note: Depending on the option selected, the printer automatically osets
each printed information of the page to bind the job correctly.
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
O [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Keep the pages of a print job stacked in sequence, particularly when printing
multiple copies of the job.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray 1
Specify the paper source for the separator sheet.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their
page orientation.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 87
Menu item Description
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiple‑page document when using Pages per
Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
Normal*
Fit to page
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Setup
Menu item Description
Printer Language
PCL Emulation
PS Emulation*
Set the printer language.
Note: Setting a printer language default does not prevent a software
program from sending print jobs that use another printer language.
Printer Usage
Max Speed
Max Yield*
Determine how the color print cartridges operate during printing.
Notes:
•When set to Max Yield, the color print cartridges slow down or stop
while printing groups of black-only pages.
•When set to Max Speed, the color print cartridges always run while
printing, whether color or black pages are being printed.
Resource Save
On
O*
Determine what the printer does with downloaded resources, such as
fonts and macros, when it receives a job that requires more than the
available memory.
Notes:
•When set to O, the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
•When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 88
Menu item Description
Print All Order
Alphabetical*
Newest First
Oldest First
Specify the order in which held and confidential jobs are printed when Print
All is selected.
Note: An asterisk (*) next to a value indicates the factory default setting.
Quality
Menu item Description
Print Mode
Black and White
Color*
Set the print mode.
Print Resolution
4800 CQ*
Set the resolution for the printed output.
Note: 4800 CQ provides high‑quality output at maximum speed.
Toner Darkness
Light
Normal*
Dark
Determine the lightness or darkness of text images.
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
RGB Brightness
‑6 to 6 (0*)
Adjust the brightness, contrast, and saturation for color output.
Note: This setting does not aect files where CMYK color specifications are
used.
RGB Contrast
0 to 5 (0*)
RGB Saturation
0 to 5 (0*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 89
Advanced Imaging
Menu item Description
Color Balance
Cyan
‑5 to 5 (0*)
Magenta
‑5 to 5 (0*)
Ye l l o w
‑5 to 5 (0*)
Black
‑5 to 5 (0*)
Reset Defaults
Adjust the amount of toner that is used for each color.
Color Correction
Color Correction
Auto*
O
Manual
Color Correction Content
Modify the color settings used to print documents.
Notes:
•O sets the printer to receive the color correction from the software.
•Auto sets the printer to apply dierent color profiles to each object on the
printed page.
•Manual allows the customization of the RGB or CMYK color conversions
applied to each object on the printed page.
•Color Correction Content is available only when Color Correction is set to
Manual.
Color Adjust Calibrate the printer to adjust color variations in the printed output.
Note: An asterisk (*) next to a value indicates the factory default setting.
PostScript
Menu item Description
Print PS Error
On
O*
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the job stops, the printer
prints an error message, and the rest of the print job is flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Note: Jobs printed in 4800 CQ use half the value.
Lock PS Startup Mode
On*
O
Disable the SysStart file.
Note: The default setting varies depending on the printer model.
Image Smoothing
On
O*
Enhance the contrast and sharpness of low‑resolution images.
Note: This setting has no eect on images with a resolution of 300 dpi or
higher.
Wait Timeout
Disabled
Enabled*
Enable the printer to wait for more data before canceling a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 90
Menu item Description
Wait Timeout Time
15–65535 (40*)
Set the time in seconds for the printer to wait for more data before
canceling a print job.
Note: This menu item appears only when Wait Timeout is enabled.
Note: An asterisk (*) next to a value indicates the factory default setting.
PCL
Menu item Description
Font Name
[List of available fonts] (Courier*)
Select a font from the specified font source.
Symbol Set
[List of available symbol set] (10U
PC‑8*)
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the dierent
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100.00 (10.00*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixed‑space characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL®
data stream.
Notes:
•This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
•60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4‑size paper.
Note: Logical page is the space on the physical page where data is
printed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 91
Menu item Description
Auto CR after LF
On
O*
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Auto LF after CR
On
O*
Set the printer to perform a line feed after a carriage return control
command.
Tray Renumber
Assign Tray [x]
Assign Manual Paper
Assign Manual Envelope
Configure the printer to work with a dierent print driver or custom
application that uses a dierent set of source assignments to request a
given paper source.
Tray Renumber
View Factory Defaults
Show the factory default value assigned for each paper source.
Tray Renumber
Restore Defaults
Restore the tray renumber values to their factory defaults.
Print Timeout
Disabled
Enabled*
Set the printer to end a print job after it has been idle for the specified
amount of time in seconds.
Note: Print Timeout Time appears only when Print Timeout is enabled.
Print Timeout Time
1–255 (90*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
On
O*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Invert
O*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Scaling
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 92
Menu item Description
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Paper
Tray Configuration
Menu item Description
Default Source
Tray [x] (1*)
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Paper Size/Type
Tray [x] (1*)
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Substitute Size
O
Letter/A4
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
•O prompts the user to load the required paper size.
•Letter/A4 prints an A4‑size document on letter when loading letter, and
letter‑size jobs on A4 paper size when loading A4.
•All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 93
Menu item Description
Portrait Width
3.00–14.17 inches (8.50*)
76–360 mm (216*)
Set the portrait width of the universal paper.
Portrait Height
3.00–14.17 inches (14*)
76–360 mm (356*)
Set the portrait height of the universal paper.
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Custom Scan Sizes
Menu item Description
Custom Scan Size [x]
Scan Size Name
Width
1–8.50 inches (8.50*)
25–216 mm (216*)
Height
1–14 inches (14*)
25–356 mm (297*)
Orientation
Portrait*
Landscape
2 scans per side
O*
On
Assign a scan size name and configure the scan settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 94
Media Types
Menu item Description
Plain Paper
Card Stock
Recycled
Glossy
Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Rough/Cotton
Custom Type [x]
Specify the texture, weight, and orientation of the paper loaded.
Note: Custom Type is supported only in some printer models.
Copy
Copy Defaults
Menu item Description
Content Type
Tex t
Tex t/ P ho to *
Photo
Graphics
Improve the output result based on the content of the original document.
Sides
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify the scanning behavior based on the original document.
Note: 2 sided to 1 sided and 2 sided to 2 sided appears only in some printer
models.
Color
O
On*
Auto
Specify whether to print copies in color.
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 95
Menu item Description
Print Page Borders
On
O*
Place a border around each image when printing multiple pages on a single
page.
Collate
O [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Print multiple copies in sequence.
“Copy from” Size
[List of paper sizes]
Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
“Copy to” Source
Tray [x] (1*)
Manual Feeder
Auto Size Match
Specify the paper source for the copy job.
Darkness
1 to 9 (5*)
Adjust the darkness of the scanned image.
Number of Copies
1–9999 (1*)
Specify the number of copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Ye l l o w t o B l u e
-4 to 4 (0*)
Adjust the color intensity during scanning.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Set the amount of color that the printer detects from the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 96
Menu item Description
Contrast
Best for Content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
On
O*
Allow edge‑to‑edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Allow Color Copies
On*
O
Print copies in color.
Allow Save as Shortcut
On*
O
Save custom copy settings as shortcuts.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax
Fax Defaults
Fax Mode
Menu item Description
Fax Mode
Fax
Fax Server
Disabled
Select a fax mode.
Note: Depending on your printer model, the factory default
setting may vary.
Use printer menus 97
Fax Setup
General Fax settings
Menu item Description
Fax Name Identify your fax machine.
Fax Number Identify your fax number.
Fax ID
Fax Name
Fax Number*
Notify fax recipients of your fax name or fax number.
Memory Use
All receive
Mostly receive
Equal*
Mostly send
All send
Set the amount of internal printer memory allocated for faxing.
Note: This menu item prevents memory buer conditions and failed faxes.
Cancel Faxes
Allow*
Don't Allow
Cancel outgoing faxes before they are transmitted, or cancel incoming faxes
before they finish printing.
Fax Number Masking
O*
From Left
From Right
Specify the format for masking an outgoing fax number.
Digits to Mask
0–58 (0*)
Specify the number of digits to mask in an outgoing fax number.
Enable Line Connected
Detection
On*
O
Determine whether a telephone line is connected to the printer.
Note: Detection takes place when turning on the printer and before each call.
Optimize Fax Compatibility Configure the printer fax functionality for optimal compatibility with other fax
machines.
Fax Transport
T.38
Analog
G.711
etherFAX
Set the fax transport method.
Notes:
•This menu item appears only if an etherFAX or Fax over IP (FoIP) license
bundle is installed in the printer.
•Depending on your printer model, the factory default settings may vary.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTTPS Fax Settings
Note: This menu appears only if Fax Transport is set to etherFAX.
Use printer menus 98
Menu item Description
HTTPS service URL Specify the etherFAX service URL.
HTTPS Proxy Specify a proxy server URL.
HTTPS Proxy User Specify the user name and password for the proxy server.
HTTPS Proxy Password
Fax Send Encryption
Disabled
Enabled*
Required
Enable encryption for outgoing fax messages.
Fax Receive Encryption
Disabled
Enabled*
Required
Enable encryption for incoming fax messages.
HTTPS Fax Status Show the etherFAX communication status.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Send Settings
Menu item Description
Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the resolution of the scanned image.
Note: A higher resolution increases fax transmission time and requires more
memory.
Original Size
[List of paper sizes] (Mixed
Sizes*)
Specify the size of the original document.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Note: This menu item appears only in some printer models.
Content Type
Tex t*
Tex t/ P ho to
Photo
Graphics
Improve the output result based on the content of the original document.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 99
Menu item Description
Behind a PABX
On
O*
Set the printer to dial a fax number without waiting to recognize the dial tone.
Note: Private Automated Branch Exchange (PABX) is a telephone network that
allows a single access number to oer multiple lines to outside callers.
Dial Mode
Ton e*
Pulse
Specify the dial mode for incoming or outgoing faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan ‑ Red
-4 to 4 (0*)
Magenta ‑ Green
-4 to 4 (0*)
Ye l l o w ‑ Blue
-4 to 4 (0*)
Adjust the color intensity during scanning.
Contrast
Best for Content*
0
1
2
3
4
5
Set the contrast of the output.
Background Removal
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
On
O*
Allow edge‑to‑edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Automatic Redial
0–9 (5*)
Adjust the number of redial attempts based on the activity levels of recipient fax
machines.
Redial Frequency
1–200 minutes (3*)
Increase the time between redial attempts to increase the chance of sending
fax successfully.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 100
Menu item Description
Enable ECM
On*
O
Activate Error Correction Mode (ECM) for fax jobs.
Note: ECM detects and corrects errors in the fax transmission process caused
by telephone line noise and poor signal strength.
Enable Fax Scans
On*
O
Fax documents that are scanned at the printer.
Driver to Fax
On*
O
Allow the print driver to send fax.
Allow Save as Shortcut
On*
O
Save fax numbers as shortcuts on the printer.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for sending fax.
Enable Color Fax Scans
O by Default*
On by Default
Never Use
Always Use
Enable color scans for fax.
Auto Convert Color Faxes to
Mono Faxes
On*
O
Convert all outgoing color faxes to black and white.
Confirm Fax Number
O*
On
Ask the user to confirm the fax number.
Dial Prefix Set a dialing prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Receive Settings
Menu item Description
Rings to Answer
1–25 (3*)
Set the number of rings for incoming fax.
Auto Reduction
On*
O
Scale incoming fax to fit on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 101
Menu item Description
Paper Source
Tray [X]
Auto*
Set the paper source for printing incoming fax.
Sides
On
O*
Print on both sides of the paper.
Separator Sheets
None*
Before Job
After Job
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [X] (1*)
Specify the paper source for the separator sheet.
Fax Footer
On
O*
Print the transmission information at the bottom of each page from a received
fax.
Fax Footer Time Stamp
Receive*
Print
Print the time stamp at the bottom of each page from a received fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Enable Fax Receive
On*
O
Set the printer to receive fax.
Enable Color Fax Receive
On*
O
Set the printer to receive fax in color.
Enable Caller ID
On
O*
Show the number that is sending the incoming fax.
Block No Name Fax
On
O*
Block incoming faxes sent from devices with no station ID or fax ID specified.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 102
Menu item Description
Answer On
All Rings*
Single Ring Only
Double Ring Only
Triple Ring Only
Single or Double Rings Only
Single or Triple Rings Only
Double or Triple Rings Only
Set a distinctive ring pattern for incoming fax.
Auto Answer
On*
O
Set the printer to receive fax automatically.
Fax Forwarding
Print*
Print and Forward
Forward
Specify whether to forward received fax.
Forward To
Destination 1
Destination 2
Specify where to forward received fax.
Note: This menu item appears only when Fax Forwarding is set to Print and
Forward or Forward.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for transmitting fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Log settings
Menu item Description
Transmission Log Frequency
Always*
Never
Only for Error
Specify how often the printer creates a transmission log.
Transmission Log Action
Print
O
On*
E‑mail
O*
On
Print or e‑mail a log for successful fax transmission or transmission error.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 103
Menu item Description
Receive Error Log
Print Never*
Print on Error
Print a log for fax‑receive failures.
Auto Print Logs
On*
O
Print all fax activity.
Log Paper Source
Tray [x] (1*)
Specify the paper source for printing logs.
Logs Display
Remote Fax Name*
Dialed Number
Identify the sender by remote fax name or fax number.
Enable Job Log
On*
O
View a summary of all fax jobs.
Enable Call Log
On*
O
View a summary of fax dialing history.
Note: An asterisk (*) next to a value indicates the factory default setting.
Speaker settings
Menu item Description
Speaker Mode
Always O*
Always On
On until Connected
Set the fax speaker mode.
Speaker Volume
Low*
High
Adjust the fax speaker volume.
Ringer Volume
O*
On
Enable the ringer volume.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 104
Fax Server Setup
General Fax Settings
Menu item Description
To Format Specify a fax recipient.
Note: If you want to use the fax number, then type the number sign (#) before
a number.
Reply Address Specify a reply address for sending fax.
Subject Specify the fax subject and message.
Message
Enable analog receive
O*
On
Set the printer to receive analog faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server E‑mail Settings
Menu item Description
Use E‑mail SMTP Server
On*
O
Use the Simple Mail Transfer Protocol (SMTP) settings for e‑mail in receiving
and sending faxes.
Note: When set to On, all other settings of theFax Server E‑mail Settings
menu are not shown.
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 (30*)
Set the time before the printer times out if the SMTP server does not respond.
Reply Address Specify a reply address for sending fax.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send fax using an encrypted link.
Require Trusted Certificate
O
On*
Specify a trusted certificate when accessing the SMTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 105
Menu item Description
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
User‑Initiated E‑mail
None*
Use Device SMTP Credentials
Use Session User ID and
Password
Use Session E‑mail address
and Password
Prompt user
Specify whether credentials are required for user‑initiated e‑mail.
Use Active Directory Device
Credentials
O*
On
Enable user credentials and group destinations to connect to the SMTP server.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
NTLM Domain Specify the domain name for the NTLM security protocol.
Disable "SMTP server not set
up" error
O*
On
Hide the “SMTP server not set up” error message.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server Scan Settings
Menu item Description
Image Format
TIFF (.tif)
PDF (.pdf)*
JPEG (.jpg)
Specify the file format for the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 106
Menu item Description
Content Type
Tex t*
Tex t/ P ho to
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Fax Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the fax resolution.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Darkness
1–9 (5*)
Set the darkness of the output.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
•Mixed Sizes is the U.S. factory default setting. A4 is the international
factory default setting.
•This setting may vary depending on your printer model.
Use Multi‑Page TIFF
O
On*
Choose between single‑ and multiple‑page TIFF files.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 107
E-mail
E‑mail Setup
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-
mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 seconds (30*)
Set the time before the printer times out if the SMTP server does not respond.
Reply Address Specify a reply address in the e‑mail.
Always use SMTP default Reply
Address
On
O*
Always use the default reply address in the SMTP server.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send e‑mail using an encrypted link.
Require Trusted Certificate
On*
O
Require a trusted certificate when accessing the SMTP server.
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Set the authentication type for the SMTP server.
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
NTLM Domain Specify the domain name for the NTLM security protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 108
E‑mail Defaults
Menu item Description
Subject Specify the e‑mail subject and message.
Message
File Name Specify the filename for the scanned image.
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
Specify the file format for the scanned image.
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
O*
On
Archival (PDF/A)
O*
On
Set the PDF format of the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set
to 1.4.
Content Type
Tex t
Tex t/ P ho to *
Photo
Graphics
Improve the output result based on the content of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 109
Menu item Description
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Note: Mixed Sizes is the factory default setting.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan ‑ Red
-4 to 4 (0*)
Magenta ‑ Green
-4 to 4 (0*)
Ye l l o w ‑ Blue
-4 to 4 (0*)
Adjust the color intensity during scanning.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
E‑mail Bit Depth
1 bit*
8 bit
Minimum Scan Resolution
75 dpi
150 dpi
200 dpi
300 dpi*
Set the amount of color that the printer detects from the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 110
Menu item Description
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
On
O*
Allow edge‑to‑edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Max E‑mail Size
0–65535 (0*)
Set the allowable file size for each e‑mail.
Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its
allowable file size.
Note: You can type up to 1024 characters.
Send Me a Copy
Never appears*
On by Default
O by Default
Always On
Send a copy of the e‑mail to yourself.
Text Default
5–95 (75*)
Set the quality of text on a scanned image.
Text/Photo Default
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on a scanned image.
Transmission Log
Print log*
Do Not Print Log
Print Only For Error
Print a log for successful e‑mail transmission.
Log Paper Source
Tray [x] (1*)
Specify the paper source for printing logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 111
Menu item Description
Allow Save as Shortcut
On*
O
Save e-mail addresses as shortcuts.
Note: When set to O, the Save As Shortcut button does not appear on the
e-mail Destination screen.
Reset E-mail Information After
Sending
On*
O
Restore the default e-mail information after sending an e-mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
FTP
FTP Defaults
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
Specify the file format for the scanned image.
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
O*
On
Archival (PDF/A)
O*
On
Set the PDF format for the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set
to 1.4.
Content Type
Tex t
Tex t/ P ho to *
Graphics
Photo
Improve the output result based on the content of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 112
Menu item Description
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
Original Size
[List of paper sizes] (Mixed
Sizes*)
Set the paper size of the original document.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Note: This menu item appears only in some printer models.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan ‑ Red
-4 to 4 (0*)
Magenta ‑ Green
-4 to 4 (0*)
Ye l l o w ‑ Blue
-4 to 4 (0*)
Adjust the color intensity during scanning.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 113
Menu item Description
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
FTP Bit Depth
1 bit*
8 bit
Minimum Scan Resolution
75 dpi
150 dpi
200 dpi
300 dpi*
Set the amount of color that the printer detects from the original document.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
On
O*
Allow edge‑to‑edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text Default
5–95 (75*)
Set the quality of text on a scanned image.
Text/Photo Default
5–95 (75*)
Set the quality of text or photo image on a scanned image.
Photo Default
5–95(50*)
Set the quality of a photo image on a scanned image.
Transmission Log
Print Log*
Do Not Print Log
Print Only For Error
Print a log for successful FTP scan transmission.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 114
Menu item Description
Log Paper Source
Tray [x] (1*)
Specify the paper source for printing FTP logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB Drive
Flash Drive Scan
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
Specify the file format for the scanned image.
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
O*
On
Archival (PDF/A)
O*
On
Set the PDF format for the scanned image.
Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set
to 1.4.
Content Type
Tex t
Tex t/ P ho to *
Graphics
Photo
Improve the output result based on the content of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 115
Menu item Description
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
Original Size
[List of paper sizes] (Mixed
Sizes*)
Set the paper size of the original document.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Note: This menu item appears only in some printer models.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Ye l l o w t o B l u e
-4 to 4 (0*)
Adjust the color intensity during scanning.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 116
Menu item Description
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Scan Bit Depth
1 bit*
8 bit
Minimum Scan Resolution
75 dpi
150 dpi
200 dpi
300 dpi*
Set the amount of color that the printer detects from the original document.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Scan Edge to Edge
On
O*
Allow edge‑to‑edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text Default
5–95 (75*)
Set the quality of text on a scanned image.
Text/Photo Default
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on a scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 117
Flash Drive Print
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Paper Source
Tray [x] (1*)
Manual Paper
Manual Envelope
Set the paper source for the print job.
Color
O
On*
Print the output in color.
Collate
1,1,1 ‑ 2,2,2
1,2,3 ‑ 1,2,3*
Print multiple copies in sequence.
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing two‑sided printing.
Note: Depending on the option selected, the printer automatically osets each
printed information of the page to bind the job correctly.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their page
orientation.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiple‑page document when using Pages per Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 118
Menu item Description
Separator Sheets
O*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Specify the paper source for the separator sheet.
Blank Pages
Do Not Print*
Print
Specify whether to print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
Standard Network
Wireless
Specify the type of the network connection.
Network Status Show the connectivity status of the printer network.
Display Network Status on
Printer
O
On*
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server
Start
Reset all active network connections to the printer.
Note: This setting removes all network configuration settings.
Network Job Timeout
Disabled
Enabled*
Set the time before the printer cancels a network print job.
Network Job Timeout Time Specify the timeout value (in seconds) when the Network Job Timeout setting
is enabled.
Note: This feature is available only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 119
Menu item Description
Banner Page
O*
On
Print a banner page.
Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking firewall.
Enable Network Connections
Enable*
Disable
Enable or disable all network connections.
Enable LLDP
O*
On
Enable Link Layer Discovery Protocol (LLDP) in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wireless
Menu item Description
Setup Using Mobile App Configure the wireless connection using the Lexmark Mobile
Assistant app.
Setup On Printer Panel
Choose Network
Add Wi‑Fi Network
•Network Name
•Network Mode
Infrastructure
•Wireless Security Mode
Disabled*
WEP
WPA2/WPA - Personal
WPA2 - Personal
Determine the wireless network that the printer connects to.
Note: This menu item appears as Wireless Connection Setup in the
Embedded Web Server.
Wi‑Fi Protected Setup
Start Push Button Method
Start PIN Method
Establish a wireless network and enable network security.
Notes:
•Start Push Button Method connects the printer to a wireless
network when buttons on both the printer and the access point
(wireless router) are pressed within a given time.
•Start PIN Method connects the printer to a wireless network
when a PIN on the printer is entered into the wireless settings
of the access point.
Compatibility
802.11b/g/n (2.4GHz)
802.11a/b/g/n/ac (2.4GHz/5GHz)*
802.11a/n/ac (5GHz)
Specify the wireless standard for the wireless network.
Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) are
available only in some printer models.
Use printer menus 120
Menu item Description
Wireless Security Mode
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
Set the type of security for connecting the printer to wireless devices.
WEP Authentication Mode
Auto*
Open
Shared
Set the type of Wireless Encryption Protocol (WEP) used by the
printer.
Note: This menu item appears only if Wireless Security Mode is set
to WEP.
Set WEP Key Specify a WEP password for secure wireless connection.
Note: This menu item appears only if Wireless Security Mode is set
to WEP.
WPA2-Personal
AES*
Enable wireless security through WPA2.
Note: This menu item appears only if Wireless Security Mode is set
to WPA2-Personal.
Set PSK Set the password for secure wireless connection.
Note: This menu item appears only if Wireless Security Mode is set
to either WPA2/WPA-Personal or WPA2‑Personal.
WPA2/WPA‑Personal
AES*
Enable wireless security through WPA2/WPA.
Note: This menu item appears only if Wireless Security Mode is set
to WPA2/WPA-Personal.
802.1x Encryption Mode
WPA+
WPA2*
Enable wireless security through 802.1x standard.
Note: This menu item appears only if Wireless Security Mode is set
to 802.1x - Radius.
IPv4
Enable DHCP
On*
O
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that allows a server to distribute
IP addressing and configuration information dynamically to clients.
IPv4
Set Static IP Address
IP Address
Netmask
Gateway
Set the static IP address of your printer.
IPv6
Enable IPv6
On*
O
Enable IPv6 in the printer.
IPv6
Enable DHCPv6
On
O*
Enable DHCPv6 in the printer.
Use printer menus 121
Menu item Description
IPv6
Stateless Address Autoconfiguration
O
On*
Set the network adapter to accept the automatic IPv6 address
configuration entries provided by a router.
IPv6
DNS Address
Specify the DNS server address.
IPv6
Manually Assigned IPV6 Address
Assign the IPv6 address.
Note: This menu item appears only in some printer models.
IPv6
Manually Assigned IPV6 Router
Assign the IPv6 router address.
Note: This menu item appears only in some printer models.
IPv6
Address Prefix
0–128 (64*)
Specify the address prefix.
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
Network Address
UAA
LAA
View the network addresses.
PCL SmartSwitch
On*
O
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
On*
O*
Set the printer to switch automatically to PS emulation when a print
job requires it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•On processes raw binary PostScript print jobs.
•O filters print jobs using the standard protocol.
Use printer menus 122
Wi‑Fi Direct
Menu item Description
Enable Wi‑Fi Direct
On
O*
Set the printer to connect directly to Wi-Fi devices.
Wi‑Fi Direct Name Specify the name of the Wi‑Fi Direct network.
Wi‑Fi Direct Password Set the password to authenticate and validate users on a Wi‑Fi connection.
Show Password on Setup Page
O
On*
Show the Wi‑Fi Direct Password on the Network Setup Page.
Preferred Channel Number
1–11
Auto*
Set the preferred channel of the Wi‑Fi network.
Group Owner IP Address Specify the IP address of the group owner.
Auto‑Accept Push Button
Requests
O*
On
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secured.
Note: An asterisk (*) next to a value indicates the factory default setting.
Ethernet
Menu item Description
Network Speed Show the speed of an active network adapter.
IPv4
Enable DHCP
On*
O
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that allows a server to distribute IP
addressing and configuration information to clients in a dynamic manner.
IPv4
Set Static IP Address
IP Address
Netmask
Gateway
Set the static IP address of your printer.
IPv6
Enable IPv6
O
On*
Enable IPv6 in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 123
Menu item Description
IPv6
Enable DHCPv6
O*
On
Enable DHCPv6 in the printer.
IPv6
Stateless Address
Autoconfiguration
O
On*
Set the network adapter to accept the automatic IPv6 address configuration
entries provided by a router.
IPv6
DNS Address
Specify the DNS server address.
IPv6
Manually Assigned IPV6
Address
Assign the IPv6 address.
Note: This menu item appears only in some printer models.
IPv6
Manually Assigned IPV6 Router
Assign the IPv6 router address.
Note: This menu item appears only in some printer models.
IPv6
Address Prefix
0–128 (64*)
Specify the address prefix.
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
Network Address
UAA
LAA
Show the printer Media Access Control (MAC) addresses: Locally Administered
Address (LAA) and Universally Administered Address (UAA).
Note: You can change the printer LAA manually.
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print job
requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
PS SmartSwitch
On*
O*
Set the printer to switch automatically to PS emulation when a print job requires
it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•On processes raw binary PostScript print jobs.
•O filters print jobs using the standard protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 124
Menu item Description
Energy Ecient Ethernet
O
On
Auto*
Reduce power consumption when the printer does not receive data from the
Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Allow DHCP/BOOTP to update
NTP server
On*
O
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Enable Auto IP
On*
O
Assign an IP address automatically.
DNS Address Specify the current Domain Name System (DNS) server address.
Backup DNS Specify the backup DNS server addresses.
Backup DNS 2
Backup DNS 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in dierent domains on the network.
Enable DDNS
O*
On
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
On*
O
Update multicast DNS settings.
WINS Address Specify a server address for Windows Internet Name Service (WINS).
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 125
Menu item Description
Enable BOOTP
O*
On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify an IP address for the TCP connections.
Notes:
•This menu item appears only in the Embedded Web Server.
•Use a comma to separate each IP address.
•You can add up to 50 IP addresses.
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify how the IP addresses in the list can access the printer functionality.
Note: This menu item appears only in the Embedded Web Server.
MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Outbound Trac Maximum
Speed
Disabled*
Enabled
Enable the printer maximum transfer rate.
Enable TLSv1.0
On*
O
Enable the TLSv1.0 protocol.
Enable TLSv1.1
On*
O
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
Use printer menus 126
Menu item Description
SNMP Versions 1 and 2c
Enabled
O
On*
Allow SNMP Set
O
On*
Enable PPM MIB
O
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
SNMP Version 3
Enabled
O
On*
Context Name
Set Read/Write Credentials
User Name
Authentication Password
Privacy Password
Set Read‑only Credentials
User Name
Authentication Password
Privacy Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES‑128*
Configure SNMP version 3 to install and update the printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Use printer menus 127
Menu item Description
Enable IPSec
O*
On
Enable Internet Protocol Security (IPSec).
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
Note: This menu item appears only when Enable IPSec is set to
On.
DH (Die‑Hellman) Group Proposal
modp2048 (14)*
modp3072 (15)
modp4069 (16)
modp6144 (17)
Set the IPSec encryption.
Notes:
•DH (Die‑Hellman) Group Proposal appears only when Base
Configuration is set to Compatibility.
•IKE SA Lifetime (Hours) and IPSec SA Lifetime (Hours) appear
only when Base Configuration is set to Secure.
IKE SA Lifetime (Hours)
1
2
4
8
24*
IPSec SA Lifetime (Hours)
1
2
4
8*
24
Proposed Encryption Method
3DES
AES*
Specify the encryption and authentication methods to connect to a
network securely.
Note: These menu items appear only when Base Configuration is
set to Compatibility.
Proposed Authentication Method
SHA1
SHA256*
SHA512
IPSec Device Certificate Specify an IPSec certificate.
Note: This menu item appears only when Enable IPSec is set to
On.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 128
Menu item Description
Pre‑Shared Key Authenticated
Connections
Host [x]
Address
Key
Configure the authenticated connections of the printer.
Note: These menu items appear only when Enable IPSec is set to
On.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
O*
On
Let the printer join networks that require authentication before
allowing access.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the time‑out value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page
O*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page
O*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
O*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 129
HTTP/FTP Settings
Menu item Description
Enable HTTP Server
O
On*
Access the Embedded Web Server to monitor and manage the printer.
Enable HTTPS
O
On*
Configure the Hypertext Transfer Protocol Secure (HTTPS) settings.
Force HTTPS Connections
On
O*
Force the printer to use the HTTPS connections.
Enable FTP/TFTP
O
On*
Send files using FTP.
Local Domains Specify domain names for HTTP and FTP servers.
Note: This menu item appears only in the Embedded Web Server.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
FTP Proxy IP Address
HTTP Default IP Port
1–65535 (80*)
HTTPS Device Certificate
FTP Default IP Port
1–65535 (21*)
Timeout for HTTP/FTP
Requests
1–299 (30*)
Specify the amount of time before the server connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch to PCL emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 130
Menu item Description
PS SmartSwitch
O
On*
Set the printer to switch to PS emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Mac Binary PS
On
Auto*
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•When set to On, the printer processes raw binary PostScript print jobs
from computers using the Macintosh operating system.
•When set to Auto, the printer processes print jobs from computers using
either Windows or Macintosh operating systems
•When set to O, the printer filters PostScript print jobs using the standard
protocol.
Enable USB Port
Disable
Enable*
Enable the standard USB port.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restrict external network access
Menu item Description
Restrict external network
access
O*
On
Restrict access to network sites.
External network address Specify the network addresses with restricted access.
E‑mail address for notification Specify an e‑mail address to send a notification of logged events.
Ping frequency
1–300 (10*)
Specify the network query interval in seconds.
Subject Specify the subject and message of the notification e‑mail.
Message
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 131
Security
Login Methods
Public
Menu item Description
Manage Permissions
Function Access
Manage Shortcuts
Create Profiles
Manage Bookmarks
Flash Drive Print
Flash Drive Color Printing
Flash Drive Scan
Copy Function
Copy Color Printing
E‑mail Function
Fax Function
FTP Function
Release Held Faxes
Held Jobs Access
User Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
Initiate Scans Remotely
B/W Print
Color Print
Network Folder ‑ Scan
Control access to the printer functions.
Manage Permissions
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function Configuration Menus
Supplies Menu
SE Menu
Device Menu
Control access to the printer menus.
Use printer menus 132
Menu item Description
Manage Permissions
Device Management
Remote Management
Firmware Updates
Embedded Web Server Access
Import / Export All Settings
Out of Service Erase
Control access to the printer management options.
Local Accounts
Menu item Description
Add User
User Name/Password
User Name
Password
PIN
Create local accounts to manage access to the printer functions.
Manage Groups/Permissions
Add Group
Import Access Controls
Function Access
Administrative Menus
Device Management
All Users
Import Access Controls
Function Access
Administrative Menus
Device Management
Admin
Function Access
Administrative Menus
Device Management
Control group or user access to the printer functions, applications, and security
settings.
Certificate Management
Menu item Menu item
Configure Certificate Defaults
Common Name
Organization Name
Unit Name
Country/Region
Province Name
City Name
Subject Alternate Name
Set the default values for generated certificates.
Use printer menus 133
Menu item Menu item
Device Certificates Generate, delete, or view device certificates.
Manage CA Certificates Load, delete, or view Certificate Authority (CA) certificates.
Schedule USB Devices
Menu item Description
Schedules
Add New Schedule
Schedule access to the front USB port.
Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged o automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10 (0*)
Set the number of times an invalid PIN can be entered.
Notes:
•A value of zero turns o this setting.
•When the limit is reached, the print jobs for that user name and PIN are
deleted.
Confidential Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
Notes:
•If this menu item is changed while confidential print jobs reside in the printer
memory, then the expiration time for those print jobs does not change to the
new default value.
•If the printer is turned o, then all confidential jobs held in the printer memory
are deleted.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 134
Menu item Description
Repeat Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Verify Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer prints a copy for the user to examine its quality,
before printing the remaining copies.
Reserve Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs for printing later.
Require All Jobs to be Held
O*
On
Set the printer to hold all print jobs.
Keep duplicate documents
O*
On
Allow the storage of documents with the same file name.
Note: An asterisk (*) next to a value indicates the factory default setting.
Erase Temporary Data Files
Menu item Description
Stored in onboard memory
O*
On
Delete all files stored on the printer memory.
Note: An asterisk (*) next to a value indicates the factory default setting.
Miscellaneous
Menu item Description
Print Permission
O*
On
Allow the user to print.
Note: An asterisk (*) next to a value indicates the factory default setting.
Use printer menus 135
Menu item Description
Default Print Permission Login Shows the default permission used for the user to print.
Note: This setting shows only when one or more Login Methods are created.
Security Reset Jumper
Enable “Guest” access*
No Eect
Specify user access to the printer.
Notes:
•The jumper is located beside a lock icon on the controller board.
•Enable “Guest” access gives anyone access to all aspects of the printer.
•No Eect may make access to the printer impossible when the required
security information is unavailable.
Minimum Password Length
0–32
Specify the password length.
Enable Password/PIN Reveal Show the password or personal identification number.
Note: An asterisk (*) next to a value indicates the factory default setting.
Cloud Connector
Menu item Description
Enable/Disable Connectors Enable a cloud storage provider.
Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer menus.
Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.
Use printer menus 136
Print
Menu item Description
Print Fonts
PCL Fonts
PostScript Fonts
Print samples and information about the fonts that are available in each printer
language.
Print Demo
Demo Page
Print a demo page that is used as a diagnostic tool for print problems.
Shortcuts
Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Note: Fax Shortcuts appears only in some printer models.
Fax Shortcuts
Copy Shortcuts
E‑mail Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Fax
Note: This menu appears only if Fax is configured, and Enable Job Log is set to On.
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using
Wi‑Fi Direct.
Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.
Use printer menus 137
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Cleaning the Scanner Print instructions on how to clean the scanner.
Use printer menus 138
Maintain the printer
Checking the status of parts and supplies
1From the home screen, touch Status/Supplies.
2Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.
Configuring supply notifications
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Notifications.
3From the Supplies menu, click Custom Supply Notifications.
4Select a notification for each supply item.
5Apply the changes.
Setting up e‑mail alerts
Configure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or
when there is a paper jam.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Notifications > E‑mail Alert Setup, and then configure the settings.
Note: For more information on SMTP settings, contact your e‑mail provider.
3Click Setup E-mail Lists and Alerts, and then configure the settings.
4Apply the changes.
Viewing reports
1From the home screen, touch Settings > Reports.
2Select the report that you want to view.
Maintain the printer 139
Ordering parts and supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where
you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Ordering print cartridges
Notes:
•The estimated cartridge yield is based on the ISO/IEC 19798 standard.
•Extremely low print coverage for extended periods of time may negatively aect actual yield.
Lexmark CX331, CX431 Return Program print cartridges
Item United States
and Canada
European
Economic Area
Asia Pacific Latin America Rest of Europe,
Middle East, and
Africa
Return Program print cartridges
Cyan 20N10C0 20N20C0 20N30C0 20N40C0 20N50C0
Magenta 20N10M0 20N20M0 20N30M0 20N40M0 20N50M0
Yellow 20N10Y0 20N20Y0 20N30Y0 20N40Y0 20N50Y0
Black 20N10K0 20N20K0 20N30K0 20N40K0 20N50K0
High yield Return Program print cartridges1
1 Supported only in the Lexmark CX331 printer model.
2 Supported only in the Lexmark CX431 printer model.
For more information on countries located in each region, go to www.lexmark.com/regions.
Maintain the printer 140
Item United States
and Canada
European
Economic Area
Asia Pacific Latin America Rest of Europe,
Middle East, and
Africa
Cyan 20N1HC0 20N2HC0 20N3HC0 20N4HC0 20N5HC0
Magenta 20N1HM0 20N2HM0 20N3HM0 20N4HM0 20N5HM0
Yellow 20N1HY0 20N2HY0 20N3HY0 20N4HY0 20N5HY0
Black 20N1HK0 20N2HK0 20N3HK0 20N4HK0 20N5HK0
Extra high yield Return Program print cartridges2
Cyan 20N1XC0 20N2XC0 20N3XC0 20N4XC0 20N5XC0
Magenta 20N1XM0 20N2XM0 20N3XM0 20N4XM0 20N5XM0
Yellow 20N1XY0 20N2XY0 20N3XY0 20N4XY0 20N5XY0
Black 20N1XK0 20N2XK0 20N3XK0 20N4XK0 20N5XK0
1 Supported only in the Lexmark CX331 printer model.
2 Supported only in the Lexmark CX431 printer model.
For more information on countries located in each region, go to www.lexmark.com/regions.
Lexmark CX331 Regular high yield print cartridges
Item Part number
Cyan 20N0H20
Magenta 20N0H30
Yellow 20N0H40
Black 20N0H10
Lexmark CX431 Regular extra high yield print cartridges
Item Part number
Cyan 20N0X20
Magenta 20N0X30
Yellow 20N0X40
Black 20N0X10
Lexmark MC3224, MC3326, and MC3426 Return Program print cartridges
Item United States
and Canada
European
Economic Area
Asia Pacific Latin America
Distribution
Rest of Europe,
Middle East, and
Africa
Return Program print cartridges
Cyan C3210C0 C3220C0 C3230C0 C3240C0 C3250C0
1 Supported only in the Lexmark MC3326 printer model.
2 Supported only in the Lexmark MC3426 printer model.
Maintain the printer 141
Item United States
and Canada
European
Economic Area
Asia Pacific Latin America
Distribution
Rest of Europe,
Middle East, and
Africa
Magenta C3210M0 C3220M0 C3230M0 C3240M0 C3250M0
Yellow C3210Y0 C3220Y0 C3230Y0 C3240Y0 C3250Y0
Black C3210K0 C3220K0 C3230K0 C3240K0 C3250K0
High yield Return Program print cartridges1
Cyan C331HC0 C332HC0 C333HC0 C334HC0 C335HC0
Magenta C331HM0 C332HM0 C333HM0 C334HM0 C335HM0
Yellow C331HY0 C332HY0 C333HY0 C334HY0 C335HY0
Black C331HK0 C332HK0 C333HK0 C334HK0 C335HK0
Extra high yield Return Program print cartridges2
Cyan C341XC0 C342XC0 C343XC0 C344XC0 C345XC0
Magenta C341XM0 C342XM0 C343XM0 C344XM0 C345XM0
Yellow C341XY0 C342XY0 C343XY0 C344XY0 C345XY0
Black C341XK0 C342XK0 C343XK0 C344XK0 C345XK0
1 Supported only in the Lexmark MC3326 printer model.
2 Supported only in the Lexmark MC3426 printer model.
Lexmark MC3224 Regular print cartridges
Item Part number
Cyan C320020
Magenta C320030
Yellow C320040
Black C320010
Lexmark MC3326 Regular high yield print cartridges
Item Part number
Cyan C330H20
Magenta C330H30
Yellow C330H40
Black C330H10
Lexmark MC3426 Regular extra high yield print cartridges
Item Part number
Cyan C340X20
Magenta C340X30
Maintain the printer 142
Item Part number
Yellow C340X40
Black C340X10
Lexmark XC2326 Regular print cartridges
Item United States and Canada Europe, Middle East, Africa, and Mexico
Cyan 24B7495 24B7499
Magenta 24B7496 24B7500
Yellow 24B7497 24B7501
Black 24B7498 24B7502
Ordering a waste toner bottle
Item Part number
Waste toner bottle 20N0W00
Replacing parts and supplies
Replacing a print cartridge
Note: If the tray is extended, then remove it before replacing a cartridge.
1Open the front door, and then firmly push it down.
Maintain the printer 143
2Pull out the print cartridge tray.
3Remove the used print cartridge.
4Unpack the new print cartridge.
Warning—Potential Damage: Do not expose the underside of the print cartridge to direct light. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the print cartridge. Doing so may aect the
quality of future print jobs.
Maintain the printer 144
5Insert the new print cartridge.
6Insert the print cartridge tray, and then close the door.
Maintain the printer 145
Replacing the waste toner bottle
1Remove the used waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
2Unpack the new waste toner bottle.
3Insert the new waste toner bottle.
Replacing the tray
1Remove the used tray.
Maintain the printer 146
2Unpack the new tray.
3Insert the new tray.
Replacing the manual feeder
1Remove the tray.
2Remove the used manual feeder.
3Unpack the new manual feeder.
Maintain the printer 147
4Insert the new manual feeder.
5Insert the tray.
Replacing the ADF tray
1Open the ADF cover.
Maintain the printer 148
2Remove the used ADF tray.
3Unpack the new ADF tray.
Maintain the printer 149
4Insert the new ADF tray until it clicks into place.
5Close the ADF cover.
Replacing the pick tires
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
Maintain the printer 150
3Open the front door, and then firmly push it down.
4Pull out the print cartridge tray.
5To avoid stray toner contamination, place a sheet of paper on the top of the print cartridge tray, and then
insert the print cartridge tray.
6Close the front door.
Maintain the printer 151
7Remove the tray.
8Remove the waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
9Position the printer on its side.
Maintain the printer 152
10 Remove the used pick tires.
11 Unpack the new pick tires.
Note: To avoid contamination, make sure that your hands are clean.
Maintain the printer 153
12 Insert the new pick tires.
13 Return the printer to its original position, and then insert the waste toner bottle.
14 Insert the tray.
15 Open the front door, and then firmly push it down.
16 Pull out the print cartridge tray.
17 Remove the paper, and then insert the print cartridge tray.
18 Close the front door.
19 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
20 Turn on the printer.
Maintain the printer 154
Replacing the ADF separator pad
1Open the ADF cover.
2Remove the used ADF separator pad.
3Unpack the new ADF separator pad.
Maintain the printer 155
4Insert the new separator pad until it clicks into place.
5Close the ADF cover.
Maintain the printer 156
Resetting the supply usage counters
1From the home screen, touch Settings > Device > Maintenance > Config Menu > Supply Usage And
Counters.
2Select the counter that you want to reset.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
•Perform this task after every few months.
•Damage to the printer caused by improper handling is not covered by the printer warranty.
1Turn o the printer, and then unplug the power cord from the electrical outlet.
2Remove paper from the standard bin.
3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
•Do not use household cleaners or detergents, as they may damage the finish of the printer.
•Make sure that all areas of the printer are dry after cleaning.
5Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Cleaning the touch screen
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
1Turn o the printer, and then unplug the power cord from the electrical outlet.
2Using a damp, soft, lint‑free cloth, wipe the touch screen.
Maintain the printer 157
Notes:
•Do not use household cleaners or detergents, as they may damage the touch screen.
•Make sure that the touch screen is dry after cleaning.
3Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Cleaning the scanner
1Open the scanner cover.
2Using a damp, soft, lint-free cloth, wipe the following areas:
•ADF glass pad
Note: In some printer models, this location has an ADF glass instead of a pad.
Maintain the printer 158
•Scanner glass pad
•ADF glass
•Scanner glass
3Close the scanner cover.
Cleaning the pick tires
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
Maintain the printer 159
3Open the front door, and then firmly push it down.
4Pull out the print cartridge tray.
5To avoid stray toner contamination, place a sheet of paper on top of the print cartridge tray, and then insert
the print cartridge tray.
6Close the front door.
Maintain the printer 160
7Remove the tray.
8Remove the waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
9Position the printer on its side.
Maintain the printer 161
10 Remove the pick tires.
11 Apply isopropyl alcohol to a soft, lint-free cloth, and then wipe the pick tires.
Maintain the printer 162
12 Insert the pick tires.
13 Return the printer to its original position, and then insert the waste toner bottle.
14 Insert the tray.
15 Open the front door, and then firmly push it down.
16 Pull out the print cartridge tray.
17 Remove the paper, and then insert the print cartridge tray.
18 Close the front door.
19 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
20 Turn on the printer.
Maintain the printer 163
Saving energy and paper
Configuring the power save mode settings
Sleep mode
1From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode.
2Specify the amount of time that the printer stays idle before it enters Sleep Mode.
Hibernate mode
1From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout.
2Select the amount of time that the printer stays idle before it enters Hibernate mode.
Notes:
•For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.
•The Embedded Web Server is disabled when the printer is in Hibernate mode.
Adjusting the brightness of the printer display
1From the home screen, touch Settings > Device > Preferences > Screen Brightness.
2Adjust the setting.
Conserving supplies
•Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
•Print multiple pages on a single sheet of paper.
•Use the preview feature to see how the document looks like before printing it.
•Print one copy of the document to check its content and format for accuracy.
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
Maintain the printer 164
•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
•If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to http://support.lexmark.com or contact customer support.
Maintain the printer 165
Troubleshoot a problem
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
“Blank or white pages” on
page 167
“Dark print” on page
168
“Ghost images” on page
170
“Gray or colored background”
on page 171
“Incorrect margins” on
page 172
“Light print” on page
173
“Missing colors” on page
175
“Mottled print and dots” on
page 176
“Paper curl” on page
177
“Print crooked or skewed”
on page 178
“Solid color or black images”
on page 179
“Text or images cut o” on
page 180
Troubleshoot a problem 166
“Toner easily rubs o” on
page 181
“Uneven print density” on
page 182
“Horizontal dark lines” on
page 183
“Vertical dark lines” on
page 184
“Horizontal white lines”
on page 185
“Vertical white lines” on
page 187
“Repeating defects” on
page 188
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshoot a problem 167
Action Yes No
aOpen the front door, and then firmly push it down.
bPull out the print cartridge tray.
cRemove, and then insert the print cartridges.
dInsert the print cartridge tray, and then close the door.
ePrint the document.
Is the printer printing blank or white pages?
Contact customer
support.
The problem is
solved.
Dark print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Is the print too dark?
Go to step 2. The problem is
solved.
Troubleshoot a problem 168
Action Yes No
Step 2
aDepending on your operating system, reduce toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to:
Settings > Print > Quality > Toner Darkness
bPrint the document.
Is the print too dark?
Go to step 3. The problem is
solved.
Step 3
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Is the print too dark?
Go to step 4. The problem is
solved.
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
aReplace textured or rough paper with plain paper.
bPrint the document.
Is the print too dark?
Go to step 6. The problem is
solved.
Step 6
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print too dark?
Contact customer
support.
The problem is
solved.
Troubleshoot a problem 169
Ghost images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aLoad the tray with the correct paper type.
bPrint the document.
Do ghost images appear on prints?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
bPrint the document.
Do ghost images appear on prints?
Go to step 3. The problem is
solved.
Step 3
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust.
bPrint the document.
Do ghost images appear on prints?
Go to step 4. The problem is
solved.
Troubleshoot a problem 170
Action Yes No
Step 4
aOpen the front door, and then firmly push it down.
bPull out the print cartridge tray.
cRemove, and then insert the print cartridges.
dInsert the print cartridge tray, and then close the door.
ePrint the document.
Do ghost images appear on prints?
Contact customer
support.
The problem is
solved.
Gray or colored background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust.
bPrint the document.
Does gray or colored background appear on prints?
Go to step 2. The problem is
solved.
Troubleshoot a problem 171
Action Yes No
Step 2
aOpen the front door, and then firmly push it down.
bPull out the print cartridge tray.
cRemove, and then insert the print cartridges.
dInsert the print cartridge tray, and then close the door.
ePrint the document.
Does gray or colored background appear on prints?
Contact customer
support.
The problem is
solved.
Incorrect margins
Action Yes No
Step 1
aAdjust the paper guides to the correct position for the paper
loaded.
bPrint the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
Step 2
aSet the paper size.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Are the margins correct?
The problem is
solved.
Go to step 3.
Troubleshoot a problem 172
Action Yes No
Step 3
aDepending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Note: Make sure that the setting matches the paper loaded.
bPrint the document.
Are the margins correct?
The problem is
solved.
Contact customer
support.
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust.
bPrint the document.
Is the print light?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to Settings > Print > Quality > Ton e r
Darkness.
bPrint the document.
Is the print light?
Go to step 3. The problem is
solved.
Troubleshoot a problem 173
Action Yes No
Step 3
aTurn o Color Saver.
From the control panel, navigate to:
Settings > Print > Quality > Color Saver.
bPrint the document.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
bPrint the document.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
Check if paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 6. Go to step 7.
Step 6
aReplace textured or rough paper with plain paper.
bPrint the document.
Is the print light?
Go to step 7. The problem is
solved.
Step 7
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print light?
Go to step 8. The problem is
solved.
Troubleshoot a problem 174
Action Yes No
Step 8
aOpen the front door, and then firmly push it down.
bPull out the print cartridge tray.
cRemove, and then insert the print cartridges.
dInsert the print cartridge tray, and then close the door.
ePrint the document.
Is the print light?
Contact customer
support.
The problem is
solved.
Missing colors
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
aOpen the front door, and then firmly push it down.
bPull out the print cartridge tray.
cRemove, and then insert the print cartridge of the missing color.
dInsert the print cartridge tray, and then close the door.
ePrint the document.
Are some colors missing on prints?
Contact customer
support.
The problem is
solved.
Troubleshoot a problem 175
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 2. Contact customer
support.
Step 2
aFrom the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bCheck if the paper size and paper type settings match the
paper loaded.
Note: Make sure that paper does not have texture or rough
finishes.
Do the settings match?
Go to step 4. Go to step 3.
Step 3
aDepending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: Make sure that the settings match the paper loaded.
bPrint the document.
Is the print mottled?
Go to step 4. The problem is
solved.
Step 4
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print mottled?
Go to step 5. The problem is
solved.
Troubleshoot a problem 176
Action Yes No
Step 5
aOpen the front door, and then firmly push it down.
bPull out the print cartridge tray.
cRemove, and then insert the print cartridges.
dInsert the print cartridge tray, and then close the door.
ePrint the document.
Is the print mottled?
Contact customer
support.
The problem is
solved.
Paper curl
Action Yes No
Step 1
aAdjust the guides in the tray to the correct position for the paper
loaded.
bPrint the document.
Is the paper curled?
Go to step 2. The problem is
solved.
Troubleshoot a problem 177
Action Yes No
Step 2
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Is the paper curled?
Go to step 3. The problem is
solved.
Step 3
Print on the other side of the paper.
aRemove paper, flip it over, and then reload paper.
bPrint the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Step 4
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the paper curled?
Contact customer
support.
The problem is
solved.
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshoot a problem 178
Action Yes No
Step 1
aAdjust the paper guides in the tray to the correct position for
the paper loaded.
bPrint the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print crooked or skewed?
Go to step 3. The problem is
solved.
Step 3
aCheck if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
bPrint the document.
Is the print crooked or skewed?
Contact customer
support.
The problem is
solved.
Solid color or black images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshoot a problem 179
Action Yes No
aOpen the front door, and then firmly push it down.
bPull out the print cartridge tray.
cRemove, and then insert the print cartridges.
dInsert the print cartridge tray, and then close the door.
ePrint the document.
Is the printer printing solid color or black images?
Contact customer
support.
The problem is
solved.
Text or images cut o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aAdjust the paper guides in the tray to the correct position for
the paper loaded.
bPrint the document.
Are text or images cut o?
Go to step 2. The problem is
solved.
Troubleshoot a problem 180
Action Yes No
Step 2
aDepending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
bPrint the document.
Are text or images cut o?
Go to step 3. The problem is
solved.
Step 3
aOpen the front door, and then firmly push it down.
bPull out the print cartridge tray.
cRemove, and then insert the print cartridges.
dInsert the print cartridge tray, and then close the door.
ePrint the document.
Are text or images cut o?
Contact customer
support.
The problem is
solved.
Toner easily rubs o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshoot a problem 181
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Does toner easily rub o?
Go to step 2. The problem is
solved.
Step 2
aCheck if the paper weight is supported.
Note: If paper weight is not supported, then load a supported
one.
bPrint the document.
Does toner easily rub o?
Go to step 3. The problem is
solved.
Step 3
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Does toner easily rub o?
Contact customer
support.
The problem is
solved.
Uneven print density
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshoot a problem 182
Action Yes No
aOpen the front door, and then firmly push it down.
bPull out the print cartridge tray.
cRemove, and then insert the print cartridges.
dInsert the print cartridge tray, and then close the door.
ePrint the document.
Is the print density uneven?
Contact customer
support.
The problem is
solved.
Horizontal dark lines
Notes:
•Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
•If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
bPrint the document.
Do dark lines appear on prints?
Go to step 2. The problem is
solved.
Troubleshoot a problem 183
Action Yes No
Step 2
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
bPrint the document.
Do dark lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
aOpen the front door, and then firmly push it down.
bPull out the print cartridge tray.
cRemove, and then insert the print cartridges.
dInsert the print cartridge tray, and then close the door.
ePrint the document.
Do dark lines appear on prints?
Go to step 4. The problem is
solved.
Step 4
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Do dark lines appear on prints?
Contact customer
support.
The problem is
solved.
Vertical dark lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshoot a problem 184
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
bPrint the document.
Do vertical dark lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
bPrint the document.
Do vertical dark lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
aOpen the front door, and then firmly push it down.
bPull out the print cartridge tray.
cRemove, and then insert the print cartridges.
dInsert the print cartridge tray, and then close the door.
ePrint the document.
Do vertical dark lines appear on prints?
Contact customer
support.
The problem is
solved.
Horizontal white lines
Troubleshoot a problem 185
Notes:
•Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
•If horizontal white lines keep appearing on your prints, then see the “Repeating defects” topic.
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
bPrint the document.
Do horizontal white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
aOpen the front door, and then firmly push it down.
bPull out the print cartridge tray.
cRemove, and then insert the print cartridges.
dInsert the print cartridge tray, and then close the door.
ePrint the document.
Do horizontal white lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Do horizontal white lines appear on prints?
Contact customer
support.
The problem is
solved.
Troubleshoot a problem 186
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
bPrint the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
Check if you are using the recommended paper type.
aLoad the paper source with the recommended paper type.
bPrint the document.
Do vertical white lines appear on prints?
Go to step 3. The problem is
solved.
Troubleshoot a problem 187
Action Yes No
Step 3
aOpen the front door, and then firmly push it down.
bPull out the print cartridge tray.
cRemove, and then insert the print cartridges.
dInsert the print cartridge tray, and then close the door.
ePrint the document.
Do vertical white lines appear on prints?
Contact customer
support.
The problem is
solved.
Repeating defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshoot a problem 188
Action Yes No
aUsing the Print Quality Test Pages, measure the distance
between the repeating defects on the aected color page.
bCheck if the repeating defects match any of the following
measurements:
Print cartridges
•25.70 mm (1.01 in.)
•35.30 mm (1.39 in.)
•75.6 mm (2.98 in.)
•26.7 mm (1.05 in.)
Fuser
•56.5 mm (2.22 in.)
Transfer module
•25.10 mm (0.99 in.)
•59.70 mm (2.35 in.)
•28.30 mm (1.11 in.)
•65 mm (2.56 in.)
•44 mm (1.73 in.)
Do the repeating defects match any of the measurements?
Take note of the
distance, and then
contact customer
support.
Take note of the
distance, and then
contact customer
support.
Print jobs do not print
Action Yes No
Step 1
aFrom the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
aCheck if the printer is on.
bResolve any error messages that appear on the display.
cPrint the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Troubleshoot a problem 189
Action Yes No
Step 3
aCheck if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
aTurn o the printer, wait for about 10 seconds, and then turn on
the printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
aRemove, and then reinstall the print driver.
bPrint the document.
Is the document printed?
The problem is
solved.
Contact customer
support.
Slow printing
Action Yes No
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Go to step 2. The problem is
solved.
Step 2
aMake sure that the printer is not in Quiet Mode.
From the home screen, touch Settings > Device > Maintenance
> Config Menu > Device Operations > Quiet Mode.
bPrint the document.
Is the printer printing slow?
Go to step 3. The problem is
solved.
Step 3
aDepending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
bSet the resolution to 4800 CQ.
cPrint the document.
Is the printer printing slow?
Go to step 4. The problem is
solved.
Troubleshoot a problem 190
Action Yes No
Step 4
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
•Heavier paper prints more slowly.
•Paper narrower than letter, A4, and legal may print more
slowly.
bPrint the document.
Is the printer printing slow?
Go to step 5. The problem is
solved.
Step 5
aMake sure that the printer settings for texture and weight match
the paper being loaded.
From the home screen, touch Settings > Paper > Media
Configuration > Media Types.
Note: Rough paper texture and heavy paper weight may print
more slowly.
bPrint the document.
Is the printer printing slow?
Go to step 6. The problem is
solved.
Step 6
Remove held jobs.
Is the printer printing slow?
Go to step 7. The problem is
solved.
Step 7
aMake sure that the printer is not overheating.
Notes:
•Allow the printer to cool down after a long print job.
•Observe the recommended ambient temperature for the
printer. For more information, see “Selecting a location
for the printer” on page 20.
bPrint the document.
Is the printer printing slow?
Contact customer
support.
The problem is
solved.
Troubleshoot a problem 191
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
aCheck if you are printing on the correct paper.
bPrint the document.
Is the document printed on the correct paper?
Go to step 2. Load the correct
paper size and paper
type.
Step 2
aDepending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bMake sure that the settings match the paper loaded.
cPrint the document.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
aCheck if the trays are linked.
For more information, see “Linking trays” on page 44.
bPrint the document.
Is the document printed from the correct tray?
The problem is
solved.
Contact customer
support.
Confidential and other held documents do not print
Action Yes No
Step 1
aFrom the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
bPrint the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data. Delete
the print job, and then send it again.
Are the documents printed?
The problem is
solved.
Go to step 3.
Troubleshoot a problem 192
Action Yes No
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
aOpen the Printing Preferences dialog.
bFrom the Print and Hold tab, click Use Print and Hold, and then
click Keep duplicate documents.
cEnter a PIN, and then save the changes.
dSend the print job.
For Macintosh users
aSave and name each job dierently.
bSend the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
aDelete some held jobs to free up printer memory.
bPrint the documents.
Are the documents printed?
The problem is
solved.
Contact customer
support.
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Troubleshoot a problem 193
Action Yes No
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Step 6
Turn o the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 8.
Step 8
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact customer
support.
Unable to read flash drive
Action Yes No
Step 1
Check if the printer is not busy processing another print, copy,
scan, or fax job.
Is the printer ready?
Go to step 2. Wait for the printer to
finish processing the
other job.
Step 2
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 56.
Is the flash drive supported?
Go to step 3. Insert a supported
flash drive.
Step 3
Remove, and then insert the flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Contact customer
support.
Troubleshoot a problem 194
Enabling the USB port
From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
Notes:
•View the IP address on the home screen.
•An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
•Internet Explorer version 11 or later
•Microsoft Edge
•Safari version 6 or later
•Google ChromeTM version 32 or later
•Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Troubleshoot a problem 195
Action Yes No
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact customer
support.
Cannot connect the printer to the Wi‑Fi network
Action Yes No
Step 1
Make sure that Active Adapter is set to Auto.
From the home screen, touch Settings > Network/Ports > Network
Overview > Active Adapter > Auto.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Go to step 2.
Step 2
Check if the correct Wi‑Fi network is selected.
Note: Some routers may share the default SSID.
Are you connecting to the correct Wi‑Fi network?
Go to step 4. Go to step 3.
Step 3
Connect to the correct Wi‑Fi network. For more information, see
“Connecting the printer to a Wi‑Fi network” on page 49.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Go to step 4.
Step 4
Check the wireless security mode.
From the home screen, touch Settings > Network/Ports > Wireless
> Wireless Security Mode.
Is the correct wireless security mode selected?
Go to step 6. Go to step 5.
Step 5
Select the correct wireless security mode.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Go to step 6.
Troubleshoot a problem 196
Action Yes No
Step 6
Make sure that you entered the correct network password.
Note: Take note of the spaces, numbers, and capitalization in the
password.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Contact customer
support.
Issues with supplies
Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
•The first number in the message after 42 indicates the region of the printer.
•The second number in the message after 42 indicates the region of the cartridge.
Printer and print cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and print cartridge, print the Print Quality Test Pages.
From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Troubleshoot a problem 197
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, do either of the following:
For touch‑screen printer models, press twice, and then press twice.
For non‑touch‑screen printer models, press and hold X and simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and
supplies” on page 140.
For touch‑screen printer models, if the printer does not print after pressing twice, and then
pressing twice, then reset the supply usage counter.
For non‑touch‑screen printer models, if the printer does not print after pressing and holding X and
simultaneously for 15 seconds, then reset the supply usage counter.
1From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Supply Usage And Counters
For non‑touch‑screen printer models, press to navigate through the settings.
2Select the part or supply that you want to reset.
3To clear the message, do either of the following:
•For touch‑screen printer models, press twice, and then press twice.
•For non‑touch‑screen printer models, press and hold X and simultaneously for 15 seconds.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Clearing jams
Avoiding jams
Load paper properly
•Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
•Do not load or remove a tray while the printer is printing.
Troubleshoot a problem 198
•Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
•Do not slide paper into the tray. Load paper as shown in the illustration.
•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
•Push the tray firmly into the printer after loading paper.
Use recommended paper
•Use only recommended paper or specialty media.
•Do not load paper that is wrinkled, creased, damp, bent, or curled.
•Flex, fan, and align the paper edges before loading.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, weights, or types in the same tray.
•Make sure that the paper size and type are set correctly on the computer or printer control panel.
•Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
•When Jam Assist is set to On, the printer might attempt to flush blank pages or pages with partial prints
after clearing the jam. Check your printed output for blank pages.
•When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Troubleshoot a problem 199
Jam locations
1Automatic document feeder (ADF)
2Standard bin
3Manual feeder
4Trays
5Door B
6Door E
Paper jam in the standard tray
1Open door B.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Troubleshoot a problem 200
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Close the door.
Troubleshoot a problem 201
4Remove the tray and the manual feeder.
5Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
6Insert the manual feeder and the tray.
Paper jam in the optional tray
1Open door B.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Troubleshoot a problem 202
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Close the door.
4Open door E.
5Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Troubleshoot a problem 203
6Close the door.
7Remove the optional tray.
8Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
9Insert the tray.
Paper jam in the standard bin
1Raise the scanner, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Troubleshoot a problem 204
2Lower the scanner.
Troubleshoot a problem 205
Paper jam in the manual feeder
1Remove the tray and the manual feeder.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Insert the manual feeder and the tray.
Paper jam in door B
1Open door B.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Troubleshoot a problem 206
2Remove the jammed paper from any of the following areas:
Note: Make sure that all paper fragments are removed.
•Fuser area
Troubleshoot a problem 207
•Below the fuser area
•Duplex unit
3Close the door.
Troubleshoot a problem 208
Paper jam in the automatic document feeder
1Remove all original documents from the ADF tray.
2Open the ADF cover.
3Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4Close the ADF cover.
Troubleshoot a problem 209
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
aUse an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
bSend the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
aMake sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bSend the print job.
Does the envelope seal when printing?
Contact customer
support.
The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
aFrom the control panel, navigate to:
Settings > Print > Layout > Collate
bTo uch On [1,2,1,2,1,2].
cPrint the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Step 2
aFrom the document that you are trying to print, open the Print
dialog, and then select Collate.
bPrint the document.
Is the document collated correctly?
The problem is
solved.
Go to step 3.
Step 3
aReduce the number of pages to print.
bPrint the document.
Are the pages collated correctly?
The problem is
solved.
Contact customer
support.
Troubleshoot a problem 210
Tray linking does not work
Action Yes No
Step 1
aCheck if the trays contain the same paper size and paper type.
bCheck if the paper guides are positioned correctly.
cPrint the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
aFrom the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
bSet the paper size and paper type to match the paper loaded
in the linked trays.
cPrint the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
aMake sure that Tray Linking is set to Automatic. For more
information, see “Linking trays” on page 44.
bPrint the document.
Do the trays link correctly?
The problem is
solved.
Contact customer
support.
Paper frequently jams
Action Yes No
Step 1
aRemove the tray.
bCheck if paper is loaded correctly.
Notes:
•Make sure that the paper guides are positioned correctly.
•Make sure that the stack height is below the maximum
paper fill indicator.
•Make sure to print on recommended paper size and type.
cInsert the tray.
dPrint the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Troubleshoot a problem 211
Action Yes No
Step 2
aFrom the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bSet the correct paper size and type.
cPrint the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Step 3
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Do paper jams occur frequently?
Contact customer
support.
The problem is
solved.
Jammed pages are not reprinted
Action Yes No
aFrom the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
bIn the Jam Recovery menu, select On or Auto.
cPrint the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact customer
support.
E-mailing problems
Disabling the “SMTP server not set up” error message
From the home screen, touch > Settings > E‑mail > E‑mail Setup > Disable “SMTP Server not set up” error
> On.
To prevent the error from happening again, do one or more of the following:
•Update the firmware. For more information, see “Updating firmware” on page 46.
•Configure the e‑mail SMTP settings. For more information, see “Configuring the e‑mail SMTP settings” on
page 32.
Troubleshoot a problem 212
Cannot send e‑mails
Action Yes No
Step 1
Make sure that the e‑mail SMTP settings are configured correctly.
For more information, see “Configuring the e‑mail SMTP settings”
on page 32.
Can you send an e‑mail?
The problem is
solved.
Go to step 2.
Step 2
Make sure that you are using the correct password. Depending on
your e‑mail service provider, use your account password, app
password, or authentication password. For more information, see
“Configuring the e‑mail SMTP settings” on page 32.
Can you send an e‑mail?
The problem is
solved.
Go to step 3.
Step 3
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you send an e‑mail?
The problem is
solved.
Contact customer
support.
Faxing problems
Caller ID is not shown
Note: These instructions apply only to printers that support analog fax. For more information, see “Setting up
the printer to fax” on page 24.
Action Yes No
Enable caller ID.
From the home screen, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls > Enable Caller ID.
Does the caller ID appear?
The problem is
solved.
Contact customer
support.
Troubleshoot a problem 213
Cannot set up etherFAX
Action Yes No
Step 1
Check the printer connectivity.
aPrint the Network Setup Page. From the home screen, touch
Settings > Reports > Network > Network Setup Page.
bCheck the network status.
Is the printer connected to the network?
Go to step 3. Go to step 2.
Step 2
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you set up etherFAX?
The problem is
solved.
Go to step 3.
Step 3
Make sure that etherFAX is set up correctly. For more information,
see “Setting up the fax function using etherFAX” on page 26.
Can you set up etherFAX?
The problem is
solved.
Go to
https://www.etherfa
x.net/lexmark.
Cannot send or receive faxes using analog fax
Action Yes No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
•Telephone
•Handset
•Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Step 3
Check for a dial tone.
•Call the fax number to check if it is working properly.
•If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Troubleshoot a problem 214
Action Yes No
Step 4
Check the telephone wall jack.
aConnect the analog telephone directly to the wall jack.
bListen for a dial tone.
cIf you do not hear a dial tone, then use a dierent telephone
cable.
dIf you still do not hear a dial tone, then connect the analog
telephone to a dierent wall jack.
eIf you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
The problem is
solved.
Go to step 5.
Step 5
Check if the printer is connected to an analog phone service or to
the correct digital connector.
•If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
•If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
•If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.
Can you send or receive a fax?
The problem is
solved.
Go to step 6.
Step 6
Temporarily disconnect other equipment and disable other
telephone services.
aDisconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
bDisable call waiting and voice mail. For more information,
contact your telephone company.
Can you send or receive a fax?
The problem is
solved.
Go to step 7.
Step 7
Scan the original document one page at a time.
aDial the fax number.
bScan the document.
Can you send or receive a fax?
The problem is
solved.
Contact customer
support.
Troubleshoot a problem 215
Cannot send or receive faxes using etherFAX
Action Yes No
Step 1
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to step 2.
Step 2
aFrom the home screen, touch Settings > Fax > Fax Setup >
General Fax Settings.
bMake sure that you have the correct fax number.
cMake sure that Fax Transport is set to etherFAX.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to step 3.
Step 3
Split large documents into smaller file sizes.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to
https://www.etherfa
x.net/lexmark.
Can receive but not send faxes using analog fax
Action Yes No
Step 1
Load an original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
•Check if the shortcut number is set for the telephone number
that you want to dial.
•Dial the telephone number manually.
Can you send faxes?
The problem is
solved.
Contact customer
support.
Troubleshoot a problem 216
Can send but not receive faxes using analog fax
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
From the home screen, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Rings to Answer.
Can you receive faxes?
The problem is
solved.
Go to step 3.
Step 3
If the printer is printing blank pages, then see “Blank or white
pages” on page 167.
Can you receive faxes?
The problem is
solved.
Contact customer
support.
Poor fax print quality
Action Yes No
Step 1
Make sure that there are no print quality defects.
aFrom the control panel, touch Settings > Troubleshooting >
Print Quality Test Pages.
bCorrect any print quality defects. For more information, see
“Print quality is poor” on page 167.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
aFrom the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls.
bIn the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Contact customer
support.
Troubleshoot a problem 217
Missing information on the fax cover page
Action No Yes
aTurn o the printer, wait for about 10 seconds, and then turn on
the printer.
bSend or retrieve the fax.
Is there missing information on the fax cover page?
The problem is
solved.
Contact customer
support.
Cannot send the fax cover page from the computer
Action Yes No
Step 1
aMake sure that the print driver is updated. For more information,
see “Installing the printer software” on page 44.
bSend the fax.
Can you send the fax cover page?
The problem is
solved.
Go to step 2.
Step 2
aFrom the document that you are trying to fax, open the Print
dialog.
bSelect the printer, and then click Properties, Preferences,
Options, or Setup.
cClick Fax, and then clear the Always display settings prior to
faxing setting.
dSend the fax.
Can you send the fax cover page?
The problem is
solved.
Contact customer
support.
Scanning problems
Cannot scan to a computer
Action Yes No
Step 1
Perform a copy job.
Is the copy job successful?
Go to step 3. Go to step 2.
Step 2
aTurn o the printer, wait for about 10 seconds, and then turn it
back on.
bScan the document.
Can you scan the document to a computer?
The problem is
solved.
Go to step 3.
Troubleshoot a problem 218
Action Yes No
Step 3
Check the printer connectivity.
aPrint the Network Setup Page. From the control panel, navigate
to:
Settings > Reports > Network > Network Setup Page.
bCheck the network status.
Is the printer connected to the network?
Go to step 5. Go to step 4.
Step 4
aConnect the printer to the network.
bScan the document.
Can you scan the document to a computer?
The problem is
solved.
Go to step 5.
Step 5
aMake sure that the printer and the computer are connected to
the same network.
bScan the document.
Can you scan the document to a computer?
The problem is
solved.
Contact customer
support.
Cannot scan to a network folder
Action Yes No
Step 1
aCreate a network folder shortcut.
bScan a document using the shortcut. For more information, see
“Scanning to a network folder using a shortcut” on page 72.
Can you scan a document and save it to a network folder?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the network folder path and format are correct. For
example, //server_hostname/foldername/path, where
server_hostname is a fully qualified domain (FQDN) or IP
address.
Is the network folder path and format correct?
Go to step 3. Go to step 4.
Step 3
Make sure that you have a write access permission to the network
folder.
Can you scan a document and save it to a network folder?
The problem is
solved.
Go to step 4.
Troubleshoot a problem 219
Action Yes No
Step 4
Update the network folder shortcut.
aOpen a web browser, and then type the printer IP address in
the address field.
Notes:
•View the printer IP address on the home screen. The IP
address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it
to load the web page correctly.
bClick Shortcuts, and then select a shortcut.
Note: If you have multiple shortcut types, then select
Network Folder.
cIn the Share Path field, type the network folder path.
Notes:
•If your share path is \\server_hostname
\foldername\path, then
type //server_hostname/foldername/path.
•Make sure that you use forward slashes when typing the
share path.
dFrom the Authentication menu, select your authentication
method.
Note: If Authentication is set to “Use assigned username and
password,” then in the User Name and Password fields, type
your credentials.
eClick Save.
Can you scan a document and save it to a network folder?
The problem is
solved.
Go to step 5.
Step 5
Make sure that the printer and the network folder are connected
to the same network.
Can you scan a document and save it to a network folder?
The problem is
solved.
Contact customer
support.
Partial copies of document or photo
Action Yes No
Step 1
aMake sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
bCopy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Go to step 2.
Troubleshoot a problem 220
Action Yes No
Step 2
aMatch the paper size setting and the paper loaded in the tray.
bCopy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Contact customer
support.
Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
aMake sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
bResend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Step 2
Check the file you want to scan.
aMake sure that the file name is not already used in the
destination folder.
bMake sure that the document or photo you want to scan is not
open in another application.
cResend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Step 3
aMake sure that the Append time stamp or the Overwrite
existing file check box is selected in the destination
configuration settings.
bResend the scan job.
Is the scan job successful?
The problem is
solved.
Contact customer
support.
Troubleshoot a problem 221
Poor copy quality
Action Yes No
Step 1
aClean the scanner glass and the ADF glass with a damp, soft,
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see “Cleaning the scanner” on page
158.
bMake sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
cCopy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
aCheck the quality of the original document or photo.
bAdjust the scan quality settings.
cCopy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Contact customer
support.
Vertical dark streaks on output when scanning from the ADF
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
aOpen the scanner cover.
bUsing a damp, soft, lint‑free cloth, wipe the ADF glass pad.
Note: In some printer models, this location has an ADF glass
instead of a pad.
cClose the scanner cover.
dScan the document.
Do vertical streaks appear on scanned documents?
Contact customer
support.
The problem is
solved.
Troubleshoot a problem 222
Jagged image or text when scanning from the ADF
Action Yes No
aLoad 50 sheets of clean, plain paper into the ADF.
Note: The plain paper helps clean or remove dust and other
coating from the ADF feed rollers.
bFrom the control panel, press .
cLoad an original document into the ADF.
dScan the document.
Do jagged images or texts appear on the output?
Contact customer
support.
The problem is
solved.
Scanner does not close
Action Yes No
Remove obstructions that keep the scanner cover open.
Did the scanner cover close correctly?
The problem is
solved.
Contact customer
support.
Scanning takes too long or freezes the computer
Action Yes No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact customer
support.
The problem is
solved.
Troubleshoot a problem 223
Scanner does not respond
Action Yes No
Step 1
aCheck if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
bCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 2.
Step 2
aCheck if the printer is turned on.
bResolve any error messages that appear on the display.
cCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 3.
Step 3
aTurn o the printer, wait for about 10 seconds, and then turn the
printer on.
bCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Contact customer
support.
Adjusting scanner registration
1From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual Registration
2Tou ch Print Quick Test.
3Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration.
4Tou ch Copy Quick Test.
5Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are dierent from the original document, then adjust Left Margin and
Top Margin.
6Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.
Troubleshoot a problem 224
Adjusting ADF registration
1From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Scanner Configuration > Scanner Manual Registration
2Tou ch Print Quick Test.
3Place the Print Quick Test page on the ADF tray.
4Tou ch Front ADF Registration or Rear ADF Registration.
Notes:
•To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
•To align Rear ADF Registration, place the test page facedown, short edge first into the ADF.
5Tou ch Copy Quick Test.
6Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are dierent from the original document, then adjust Horizontal
Adjust and Top Margin.
7Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.
Color quality problems
Modifying the colors in printed output
1From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction.
2In the Color Correction menu, touch Manual > Color Correction Content.
3Choose the appropriate color conversion setting.
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
•Vivid—Produces brighter, more saturated colors and may be
applied to all incoming color formats.
•sRGB Display—Produces an output that approximates the colors
shown on a computer monitor. Black toner usage is optimized for
printing photographs.
•Display‑True Black—Produces an output that approximates the
colors shown on a computer monitor. This setting uses only black
toner to create all levels of neutral gray.
•sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black toner usage is optimized for
printing business graphics.
•O
Troubleshoot a problem 225
Object type Color conversion tables
CMYK Image
CMYK Text
CMYK Graphics
•US CMYK—Applies color correction to approximate the
Specifications for Web Oset Publishing (SWOP) color output.
•Euro CMYK—Applies color correction to approximate Euroscale
color output.
•Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
•O
FAQ about color printing
What is RGB color?
RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce
a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors
observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.
What is CMYK color?
CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black
used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various
amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color
laser printers create colors in this manner.
How is color specified in a document to be printed?
Software programs are used to specify and modify the document color using RGB or CMYK color
combinations. For more information, see the software program Help topics.
How does the printer know what color to print?
When printing a document, information describing the type and color of each object is sent to the printer and
is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta,
yellow, and black toner used to produce the color you want. The object information determines the application
of color conversion tables. For example, it is possible to apply one type of color conversion table to text while
applying a dierent color conversion table to photographic images.
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to
process objects. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images). It is also specific to how the color of the object is specified in the software program
(RGB or CMYK combinations). To apply a dierent color conversion table manually, see “Modifying the colors
in printed output” on page 225.
If the software program does not specify colors with RGB or CMYK combinations, then manual color correction
is not useful. It is also not eective if the software program or the computer operating system controls the
adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for
the documents.
Troubleshoot a problem 226
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available
from the Color Samples page of the Embedded Web Server. Selecting any sample set generates
multiple‑page prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination,
depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB
combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, you can identify the box with color closest to the color being matched.
The color combination labeled on the box can then be used for modifying the color of the object in a software
program. For more information, see the software program Help topics. Manual color correction may be
necessary to use the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on:
•The Color Correction setting being used (Auto, O, or Manual)
•The type of object being printed (text, graphics, or images)
•How the color of the object is specified in the software program (RGB or CMYK combinations)
If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples
pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified
in the program through color management. In these situations, the printed color may not be an exact match
of the Color Samples pages.
The print appears tinted
Action Yes No
Step 1
Perform Color Adjust.
aFrom the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
bPrint the document.
Does the print appear tinted?
Go to step 2. The problem is
solved.
Step 2
Perform Color Balance.
aFrom the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Balance.
bAdjust the settings.
cPrint the document.
Does the print appear tinted?
Contact customer
support.
The problem is
solved.
Contacting customer support
Before contacting customer support, make sure to have the following information:
•Printer problem
•Error message
•Printer model type and serial number
Troubleshoot a problem 227
Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to http://support.lexmark.com.
Troubleshoot a problem 228
Recycle and dispose
Recycling Lexmark products
To return Lexmark products for recycling:
1Go to www.lexmark.com/recycle.
2Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most ecient and environmentally sensitive manner and that there is less packaging to
dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also oers recycling of packaging components in some countries or regions. For more
information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Recycle and dispose 229
Notices
Product information
Product name:
Lexmark CX331adwe; Lexmark CX431adw, Lexmark CX431dw; Lexmark MC3224adwe, Lexmark MC3224dwe,
Lexmark MC3224i; Lexmark MC3326adwe, Lexmark MC3326i; Lexmark MC3426adw, Lexmark MC3426i,
Lexmark XC2326 MFPs
Machine type:
3500
Models:
285, 485, 685, 876, 8c6, 8c9
Edition notice
March 2021
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, go to http://support.lexmark.com.
For information on Lexmark's privacy policy governing the use of this product, go to
www.lexmark.com/privacy.
For information on supplies and downloads, go to www.lexmark.com.
© 2019 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
Notices 230
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Trademarks
Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International,
Inc. in the United States and/or other countries.
Gmail, Android, Google Play, and Google Chrome are trademarks of Google LLC.
Macintosh, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries. App
Store and iCloud are service marks of Apple Inc., registered in the U.S. and other countries. Use of the Works
with Apple badge means that an accessory has been designed to work specifically with the technology
identified in the badge and has been certified by the developer to meet Apple performance standards.
The Mopria® word mark is a registered and/or unregistered trademark of Mopria Alliance, Inc. in the United
States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
All other trademarks are the property of their respective owners.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
Notices 231
1-meter average sound pressure, dBA
Printing One-sided, mono: 49 (MC3224); 50
(CX331adwe, MC3326a); 51 (CX431,
MC3426, XC2326)
One-sided, color: 51 (CX331, MC3224,
MC3326a); 52 (CX431, MC3426,
XC2326)
Two-sided, mono: 49 (CX331,
MC3224, MC3326); 50 (CX431,
MC3426, XC2326)
Two-sided, color: 50 (MC3224); 51
(CX331, MC3326); 52 (CX431,
MC3426, XC232)
Scanning Mono: 46 (MC3224dwe); 50 (CX331,
MC3224adwe, MC3224i, MC3326);
55 (CX431, MC3426, XC2326)
Color: 40 (MC3224dwe); 44 (CX331,
MC3224adwe, MC3224i, MC3326);
51 (CX431, MC3426, XC2326)
Copying Mono: 50 (MC3224dwe); 53 (CX331,
MC3224adwe, MC3224i, MC3326);
56 (CX431, MC3426a, XC2326)
Color: 49 (MC3224); 50 (CX331adwe,
MC3326); 54 (CX431, MC3426,
XC2326)
Ready 14
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your
local sales oce phone number.
Notices 232
India E-Waste notice
This product including components, consumables, parts and spares complies with the “India E-Waste Rules”
and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated
diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight for cadmium, except for the
exemption set in the Rule.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
EU battery directive
This product may contain a coin‑cell lithium rechargeable battery. This product is in compliance with EU
Directive 2006/66/EC as amended by Directive 2008/12/EC, 2008/103/EC, and 2013/56/EU.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1Go to www.lexmark.com/recycle.
2Select the product that you want to recycle.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
Notices 233
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certified to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.
Temperature information
Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 8 to 80% RH
-40 to 40°C (60 to 90°F) and 8 to 80% RH
Maximum wet bulb temperature2: 26.7°C (80.1°F)
Non-condensing environment
Printer / cartridge / imaging unit long-
term storage1
Printer / cartridge / imaging unit short-term
shipping
-40 to 40°C (-40 to 104°F)
1 Supplies shelf life is approximately 2 years. This is based on storage in a standard oce environment at 22°C (72°F)
and 45% humidity.
2 Wet-bulb temperature is determined by the air temperature and the relative humidity.
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there
is never any human access to laser radiation above a Class I level during normal operation, user maintenance,
or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser
with the following specifications:
Class: IIIb (3b) AlGaAs
Nominal output power (milliwatts): 8
Wavelength (nanometers): 770–800
Notices 234
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy output from
electronic inputs.
One-sided: 385 (MC3224); 395 (CX331, MC3326);
400 (CX431, MC3426, XC2326)
Two-sided: 260 (MC3224); 275 (CX331, CX431,
MC3326, MC3426, XC2326)
Copy The product is generating hard‑copy output from
hard‑copy original documents.
385 (CX331, MC3224, MC3326); 395 (CX431,
MC3426, XC2326)
Scan The product is scanning hard‑copy documents. 22 (MC3224adwe, MC3224i); 24 (CX331,
MC3324); 21 (CX431, MC3426, XC2326)
Ready The product is waiting for a print job. 17 (CX331, MC3224, MC3326); 17.5 (CX431,
MC3426, XC2326)
Sleep Mode The product is in a high‑level energy‑saving mode. 1.1 (CX331, MC3224, MC3326); 1.3 (CX431,
MC3426, XC2326)
Hibernate The product is in a low‑level energy‑saving mode. N/A
O The product is plugged into an electrical outlet, but
the power switch is turned o.
0.1
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60
minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but
uses more energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
Notices 235
The Hibernate mode can be entered in any of the following methods:
•Using the Hibernate Timeout
•Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
Notes on EPEAT-registered imaging equipment products:
•Standby power level occurs in Hibernate or O mode.
•The product shall automatically power down to a standby power level of ≤ 1 W. The auto standby function
(Hibernate or O) shall be enabled at product shipment.
O mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain the analog facsimile card:
Lexmark Regulatory Type/Model Number:
LEX-M14-002
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord
(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
Notices 236
of devices that may be connected to a line, as determined by the total RENs, contact your local telephone
company. For products approved after July 23, 2001, the REN for this product is part of the product identifier
that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the
FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
aect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,
Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
International, Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state taris. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Innovation, Science and Economic Development Canada technical
specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Innovation, Sciences et Développement économique
Canada.
Notices 237
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a dierent make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the eective hand-over of a call to another device connected to the same
line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should diculties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
Lexmark part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
•There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
•The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
•The equipment shall be set to ensure that automatic calls to dierent numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Japanese telecom notice
The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified
by JATE, with the following Certification Number:
A18-0046001
Notices 238
Lexmark International, Inc.
LEX-M14-002
A18-0046001
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which
receives metering pulses in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark :
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark
Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen
werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee
che ricevono impulsi remoti in Svizzera.
Regulatory notices for wireless products
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com.
Modular component notice
Wireless models contain one of the following modular components:
Lexmark Regulatory Type/Model Number LEX-M07-001; FCC ID:IYLLEXM07001; IC:2376A-LEXM07001
Lexmark Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001
To determine which modular components are installed in your particular product, refer to the labeling on your
actual product.
Notices 239
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Innovation, Science and Economic Development Canada
This device complies with Innovation, Science and Economic Development Canada license-exempt RSS
standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the
device.
Innovation, Sciences et Développement économique Canada
Cet appareil est conforme aux normes RSS exemptes de licence d'Innovation, Sciences et Développement
économique Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit
pas causer d'interférences et (2) il doit accepter toutes les interférences, y compris les celles qui peuvent
entraîner un fonctionnement indésirable.
Singapore IMDA statement
This product is approved for use in Singapore.
Complies with
IMDA Standards
DA102160
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8
Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. The EEA/EU Importer is: Lexmark
International Technology S.à.r.l. 20, Route de Pré-Bois, ICC Building, Bloc A, CH-1215 Genève, Switzerland. A
declaration of conformity to the requirements of the Directives is available upon request from the Authorized
Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
Notices 240
Compliance is indicated by the CE marking:
Restrictions
This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all
the countries listed in the table below:
AT BE BG CH CY CZ DE DK EE
EL ES FI FR HR HU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK (NI)
EU and other countries statement of radio transmitter operational frequency bands and
maximum RF power
This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725
in the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both
bands.
United Kingdom (UK) conformity
This product is in conformity with the protection requirements of the Radio Equipment Regulations 2017.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The UK Importer is: Lexmark International Ltd, Highfield House, Foundation Park - 8 Roxborough
Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request
from the UK Importer or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.
Compliance is indicated by the UKCA marking:
Notices 241
Restrictions or requirements in the UK
This radio equipment is restricted to indoor use only. Outdoor use is prohibited.
UK statement of radio transmitter operational frequency bands and maximum RF power
This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the UK) or 5GHz (5.15–5.35, 5.47–5.725
in the UK) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both
bands.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
•Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: regulatory@lexmark.com
Notices 242
Innovation, Science and Economic Development Canada compliance
statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’Innovation, Sciences et
Développement économique Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
日本の VCCI 規定
製品にこのマークが表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU as amended by (EU) 2015/863 on the approximation and harmonization of the
laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed
for use within certain voltage limits, the ecodesign of energy-related products, and on the restrictions of use of
certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8
Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. The EEA/EU Importer is: Lexmark
International Technology S.à.r.l. 20, Route de Pré-Bois, ICC Building, Bloc A, CH-1215 Genève, Switzerland. A
declaration of conformity to the requirements of the Directives is available upon request from the Authorized
Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class B limits of EN 55032 and safety requirements of EN 62368-1.
Notices 243
United Kingdom (UK) conformity
This product is in conformity with the protection requirements of the Electromagnetic Compatibility Regulations
2016, the Electrical Equipment (Safety) Regulations 2016, the Ecodesign for Energy-Related Products and
Energy Information (Amendment) (EU Exit) Regulations 2019, and the Restriction of the Use of Certain Hazardous
Substances in Electrical and Electronic Equipment Regulations 2012.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The UK Importer is: Lexmark International Ltd, Highfield House, Foundation Park - 8 Roxborough
Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request
from the UK Importer or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.
This product satisfies the Class B limits of BS EN 55032 and safety requirements of BS EN 62368-1.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
Notices 244
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
Notices 245
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 246
Index
A
adapter plug 29
adding a shortcut
copy 63
adding hardware options
print driver 47
adding internal options
print driver 47
adding printers to a computer 45
adding shortcut
e‑mail 65
fax destination 67
ADF
using 61, 64, 66, 70
ADF registration
adjusting 225
ADF separator pad
replacing 155
ADF tray
replacing 148
adjusting ADF registration 225
adjusting fax darkness 68
adjusting scanner
registration 224
adjusting the brightness
printer display 164
adjusting the brightness of the
printer display 164
adjusting toner darkness 60
AirPrint
using 54
analog fax
setting up 25
answering machine
setting up 27
assigning printer to a ring
pattern 31
attaching cables 21
automatic document feeder
(ADF)
using 61, 64, 66, 70
avoiding paper jams 198
B
black images 179
blank or white pages 167
blocking junk faxes 68
bookmarks
creating 23
creating folders for 24
C
canceling a print job
from the computer 59
from the printer control
panel 59
cannot connect printer to
Wi‑Fi 196
cannot open Embedded Web
Server 195
cannot receive faxes using
analog fax 217
cannot scan to a network
folder 219
cannot send e‑mails 213
cannot send or receive faxes
using analog fax 214
cannot send or receive faxes
using etherFAX 216
cannot send the fax cover page
from the computer 218
cards
copying 63
changing resolution
fax 67
checking the status of parts and
supplies 139
cleaning
pick tires 159
cleaning the pick tires 159
cleaning the printer 157
Cleaning the Scanner 138
cleaning the scanner 158
cleaning the touch screen 157
clearances around the printer 20
clearing jam
in door B 206
in the duplex unit 206
in the fuser area 206
in the manual feeder 206
in the optional tray 202
in the standard tray 200
clearing jams
in the standard bin 204
Cloud Connector profile
creating 23
printing from 59
scanning to 73
collated printing does not
work 210
collating copies 62
color correction 225
color quality, troubleshooting
print appears tinted 227
colored background on prints 171
computer
connecting to the printer 52
computer, scanning to 70
confidential documents do not
print 192
confidential print jobs
configuring 57
printing 58
configuring daylight saving
time 32
configuring fax speaker
settings 32
configuring supply
notifications 139
configuring the e‑mail server
settings 32
configuring Wi‑Fi Direct 51
connecting a computer to the
printer 52
connecting mobile device
to printer 51
connecting printer to distinctive
ring service 31
connecting the printer
to a wireless network 49
connecting to a wireless network
using PIN method 50
using Push Button method 50
conserving supplies 164
contacting customer
support 227
control panel
using 13
copy troubleshooting
partial copies of documents or
photos 220
poor copy quality 222
Index 247
scanner does not respond 224
copying
cards 63
on both sides of the paper 62
on letterhead 62
photos 61
using the automatic document
feeder (ADF) 61
using the scanner glass 61
copying dierent paper sizes 61
copying from
selected tray 61
copying multiple pages
onto a single sheet 62
creating a Cloud Connector
profile 23
creating a shortcut
copy 63
creating bookmarks 23
creating folders
for bookmarks 24
creating shortcut
e‑mail 65
fax destination 67
customer support
contacting 227
D
date and time
fax settings 32
daylight saving time
configuring 32
deactivating the Wi‑Fi
network 52
dierent paper sizes, copying 61
disabling SMTP server not set up
error 212
distinctive ring service, fax
enabling 31
documents, printing
from a computer 54
from a mobile device 54
dots on print 176
E
emission notices 231, 240, 243
enabling the USB port 195
enabling Wi‑Fi Direct 51
enlarging copies 62
envelopes
loading 43
environmental settings 164
erasing printer memory 53
etherFAX, using
setting up fax function 26
Ethernet port 21
exporting a configuration file
using the Embedded Web
Server 46
EXT port 21
e‑mail
sending 64
e‑mail alerts
setting up 139
e‑mail function
setting up 32
e‑mail server
configuring 32
e‑mail service providers 32
e‑mail shortcut
creating 65
e‑mail troubleshooting
cannot send e‑mails 213
e‑mailing
using the automatic document
feeder (ADF) 64
using the scanner glass 64
F
factory default settings
restoring 53
FAQ about color printing 226
fax
forwarding 68
scheduling send time and
date 67
sending 66
supported 24
fax darkness
adjusting 68
fax destination shortcut
creating 67
fax driver
installing 45
fax log
viewing 68
fax resolution
changing 67
fax server, using
setting up the fax function 27
fax setup
country‑ or region‑specific 29
standard telephone line
connection 27
fax speaker settings
configuring 32
fax troubleshooting
caller ID is not shown 213
can send but not receive faxes
using analog fax 217
cannot send faxes using analog
fax 216
cannot send or receive faxes
using analog fax 214
cannot send or receive faxes
using etherFAX 216
cannot send the fax cover page
from the computer 218
cannot set up etherFAX 214
missing information on the fax
cover page 218
poor print quality 217
faxes
holding 68
faxing
setting the date and time 32
using the automatic document
feeder (ADF) 66
using the scanner glass 66
FCC notices 240
file types
supported 56
finding printer information 9
finding the printer serial
number 10
firmware, updating 46
flash drive
printing from 55
scanning to 72
flash drives
supported 56
font sample list
printing 59
forwarding fax 68
FTP server
scanning to 71
G
genuine Lexmark parts and
supplies 140
genuine parts and supplies 140
ghost images on prints 170
gray background on prints 171
Index 248
H
hardware options
trays 22
hardware options, adding
print driver 47
held documents do not print 192
held jobs 57
printing 58
Hibernate mode
configuring 164
holding faxes 68
home screen
customizing 13
home screen icons
displaying 13
horizontal dark lines 183
horizontal white lines 185
humidity around the printer 234
I
icons on the home screen
showing 13
identifying jam locations 199
images cut o on print 180
importing a configuration file
using the Embedded Web
Server 46
incorrect margins 172
indicator light
understanding the status 14
installing the fax driver 45
installing the print driver 44
installing the printer software 44
installing the wireless print
server 48
installing trays 22
internal options, adding
print driver 47
J
jagged image
scanning from the ADF 223
jagged text
scanning from the ADF 223
jams
avoiding 198
jams, clearing
in the automatic document
feeder 209
junk faxes
blocking 68
K
keyboard on the display
changing the language 13
L
language, changing the
keyboard on the display 13
letterhead
copying on 62
loading 43
selecting 15
Lexmark Mobile Print
using 54
Lexmark ScanBack Utility
using 70
light print 173
LINE port 21
linking trays 44
loading trays 40
locating jam areas 199
M
making copies 61
manual color correction 225
manual feeder
loading 43
replacing 147
memory
types installed on printer 53
menu
802.1x 129
About this Printer 86
Anonymous Data Collection 81
Certificate Management 133
Cloud Connector 136
Confidential Print Setup 134
Config Menu 82
Copy Defaults 95
Custom Scan Sizes 94
Device 136
Eco‑Mode 76
Erase Temporary Data Files 135
Ethernet 123
E‑mail Defaults 109
E‑mail Setup 108
Fax 137
Fax Mode 97
Fax Server Setup 105
Fax Setup 98
Flash Drive Print 118
Flash Drive Scan 115
FTP Defaults 112
HTTP/FTP Settings 130
Image 92
IPSec 127
Layout 87
Local Accounts 133
Login Restrictions 134
LPD Configuration 129
Media Types 95
Menu Settings Page 136
Miscellaneous 135
Network 137
Network Overview 119
Notifications 77
Out of Service Erase 86
PCL 91
PostScript 90
Power Management 80
Preferences 75
Print 137
Public 132
Quality 89
Remote Operator Panel 77
Restore Factory Defaults 81
Restrict external network
access 131
Schedule USB Devices 134
Setup 88
Shortcuts 137
SNMP 126
TCP/IP 125
Tray Configuration 93
Troubleshooting 138
Universal Setup 93
USB 130
Visible Home Screen Icons 86
Wireless 120
Wi‑Fi Direct 123
Menu Settings Page
printing 52
missing colors 175
missing information on the fax
cover page 218
mobile device
connecting to printer 51
printing from 54, 55
modifying color output 225
Mopria Print Service 54
mottled print 176
moving the printer 164
Index 249
N
network folder
scanning to 72
network setup page
printing 52
noise emission levels 231
Non‑Lexmark supply 197
non‑volatile memory 53
erasing 53
notices 231, 233, 235, 236, 240,
243
O
ordering supplies
print cartridge 140
waste toner bottle 143
P
paper
letterhead 15
preprinted forms 15
selecting 14
unacceptable 15
Universal size setting 40
paper characteristics 14
paper guidelines 14
paper jam
in the optional tray 202
in the standard tray 200
paper jam in door B 206
paper jam in the automatic
document feeder 209
paper jam in the manual
feeder 206
paper jam in the standard
bin 204
paper jam, clearing
in the automatic document
feeder 209
in the standard bin 204
paper jams
avoiding 198
location 199
paper sizes
supported 16
paper types
supported 18
paper weights
supported 19
parts status
checking 139
personal identification number
method 50
photos
copying 61
pick tires
cleaning 159
replacing 150
placing separator sheets 59
poor fax print quality 217
power cord socket 21
power save modes
configuring 164
preprinted forms
selecting 15
print appears tinted 227
print cartridge
ordering 140
replacing 143
print driver
hardware options, adding 47
installing 44
print job
canceling from the
computer 59
canceling from the printer
control panel 59
print jobs
storing 57
print jobs not printed 189
Print Quality Test Pages 138
print quality troubleshooting
blank pages 167
crooked print 178
dark print 168
ghost images on prints 170
gray or colored background 171
horizontal dark lines 183
horizontal white lines 185
light print 173
missing colors 175
mottled print and dots 176
paper curl 177
repeating defects 188
skewed print 178
solid color or black images 179
text or images cut o 180
toner easily rubs o 181
uneven print density 182
vertical dark lines 184
vertical white lines 187
white pages 167
print troubleshooting
collated printing does not
work 210
confidential and other held
documents do not print 192
envelope seals when
printing 210
incorrect margins 172
jammed pages are not
reprinted 212
job prints from the wrong
tray 192
job prints on the wrong
paper 192
paper frequently jams 211
print jobs do not print 189
slow printing 190
tray linking does not work 211
unable to read flash drive 194
printer
shipping 165
printer configurations 11
printer display
adjusting the brightness 164
printer information
finding 9
printer is not responding 193
printer location
selecting 20
printer memory
erasing 53
printer menus 74
printer messages
Non‑Lexmark supply 197
Replace cartridge, printer region
mismatch 197
printer parts
cleaning 157
printer ports 21
printer settings
restoring factory default 53
printer software
installing 44
printer status 14
printing
confidential print jobs 58
font sample list 59
from a Cloud Connector
profile 59
from a computer 54
from a flash drive 55
from a mobile device 54, 55
Index 250
held jobs 58
Menu Settings Page 52
network setup page 52
using Mopria Print Service 54
using Wi‑Fi Direct 55
printing a font sample list 59
printing a network setup
page 52
printing from a computer 54
printing from a flash drive 55
Push Button method 50
R
recycling
Lexmark packaging 229
Lexmark products 229
reducing copies 62
removing paper jam
in the duplex unit 206
in the fuser area 206
in the manual feeder 206
in the optional tray 202
in the standard tray 200
repeat print jobs 57
repeating defects on print 188
Replace cartridge, printer region
mismatch 197
replacing parts
ADF separator pad 155
ADF tray 148
manual feeder 147
pick tires 150
tray 146
replacing supplies
print cartridge 143
waste toner bottle 146
reports
printer status 139
printer usage 139
resetting
supply usage counters 197
resetting supply usage
counters 157
restoring factory default
settings 53
RJ‑11 adapter 29
S
safety information 7, 8
saving paper 62
saving toner 62
scan troubleshooting
cannot scan to a computer 218
cannot scan to network
folder 219
jagged image when scanning
from the ADF 223
jagged text when scanning from
the ADF 223
partial copies of documents or
photos 220
poor copy quality 222
scan job was not
successful 221
scanner does not respond 224
scanning freezes the
computer 223
scanning takes too long 223
vertical dark streaks on output
when scanning from the
ADF 222
scanner
cleaning 158
scanner does not close 223
scanner glass
using 61, 64, 66, 70
scanner registration
adjusting 224
scanning
to a Cloud Connector profile 73
to a computer 70
to a network folder 72
to an FTP server 71
to flash drive 72
using the automatic document
feeder (ADF) 70
using the scanner glass 70
scanning from ADF
jagged image 223
jagged text 223
scanning quality problem 222
scheduling a fax 67
selecting a location for the
printer 20
sending e‑mail 64
sending fax 66
separator sheets
placing 59
serial number, printer
finding 10
setting the paper size 40
setting the paper type 40
setting the Universal paper
size 40
setting up
analog fax 25
setting up e‑mail alerts 139
setting up fax
country‑ or region‑specific 29
standard telephone line
connection 27
setting up fax function using
etherFAX 26
setting up the fax function using
fax server 27
shipping the printer 165
shortcut, creating
e‑mail 65
fax destination 67
shortcut, creating a
copy 63
Sleep mode
configuring 164
slow printing 190
SMTP server not set up error
disabling 212
SMTP settings
configuring 32
solid color 179
sorting multiple copies 62
statement of volatility 53
storing paper 16
supplies
conserving 164
supplies status
checking 139
supply notifications
configuring 139
supply usage counters
resetting 157, 197
supported fax 24
supported file types 56
supported flash drives 56
supported paper sizes 16
supported paper types 18
supported paper weights 19
T
temperature around the
printer 20, 234
text cut o on print 180
toner darkness
adjusting 60
Index 251
touch screen
cleaning 157
trays
installing 22
linking 44
loading 40
replacing 146
unlinking 44
troubleshooting
cannot connect printer to
Wi‑Fi 196
cannot open Embedded Web
Server 195
FAQ about color printing 226
printer is not responding 193
SMTP server not set up
error 212
troubleshooting, color quality
print appears tinted 227
troubleshooting, copy
partial copies of documents or
photos 220
poor copy quality 222
scanner does not close 223
scanner does not respond 224
troubleshooting, e‑mail
cannot send e‑mails 213
troubleshooting, fax
caller ID is not shown 213
can send but not receive faxes
using analog fax 217
cannot send faxes using analog
fax 216
cannot send or receive faxes
using analog fax 214
cannot send or receive faxes
using etherFAX 216
cannot send the fax cover page
from the computer 218
cannot set up etherFAX 214
missing information on the fax
cover page 218
poor print quality 217
troubleshooting, print
collated printing does not
work 210
confidential and other held
documents do not print 192
envelope seals when
printing 210
incorrect margins 172
jammed pages are not
reprinted 212
job prints from the wrong
tray 192
job prints on the wrong
paper 192
paper frequently jams 211
print jobs do not print 189
slow printing 190
tray linking does not work 211
troubleshooting, print quality
blank pages 167
crooked print 178
dark print 168
ghost images on prints 170
gray or colored background 171
horizontal dark lines 183
horizontal white lines 185
light print 173
missing colors 175
mottled print and dots 176
paper curl 177
repeating defects 188
skewed print 178
solid color or black images 179
text or images cut o 180
toner easily rubs o 181
uneven print density 182
vertical dark lines 184
vertical white lines 187
white pages 167
troubleshooting, scan
cannot scan to a computer 218
cannot scan to a network
folder 219
jagged image when scanning
from the ADF 223
jagged text when scanning from
the ADF 223
partial copies of documents or
photos 220
poor copy quality 222
scan job was not
successful 221
scanner does not close 223
scanner does not respond 224
vertical dark streaks on output
when scanning from the
ADF 222
two‑sided copying 62
U
unable to read flash drive
troubleshooting, print 194
uneven print density 182
Universal paper size
setting 40
unlinking trays 44
updating firmware 46
USB port
enabling 195
USB printer port 21
using genuine Lexmark parts and
supplies 140
using the ADF
copying 61
using the control panel 13
using the scanner glass
copying 61
V
verify print jobs 57
vertical dark lines 184
vertical dark streaks on output
when scanning from the
ADF 222
vertical white lines 187
viewing a fax log 68
viewing reports 139
volatile memory 53
erasing 53
volatility
statement of 53
W
waste toner bottle
ordering 143
replacing 146
wireless network
connecting the printer to 49
Wi‑Fi Protected Setup 50
wireless networking 49
wireless option 47
wireless print server
installing 48
Wi‑Fi Direct
configuring 51
enabling 51
printing from a mobile
device 55
Wi‑Fi network
deactivating 52
Index 252
