Conventions.......................................................................................................................................................... 5

Product statements............................................................................................................................................. 5

Learn about the printer................................................................................ 8

Finding information about the printer.............................................................................................................8

Finding the printer serial number.................................................................................................................... 9

Printer conﬁgurations........................................................................................................................................10

Using the control panel.................................................................................................................................... 10

Customizing the home screen........................................................................................................................12

Understanding the status of the indicator light..........................................................................................12

Selecting paper...................................................................................................................................................12

Set up, install, and conﬁgure.....................................................................18

Selecting a location for the printer................................................................................................................ 18

Attaching cables.................................................................................................................................................19

Installing optional trays.....................................................................................................................................19

Setting up and using the home screen applications...............................................................................20

Loading paper and specialty media.............................................................................................................22

Installing and updating software, drivers, and ﬁrmware.........................................................................26

Networking..........................................................................................................................................................29

Printing the Menu Settings Page...................................................................................................................33

Secure the printer.......................................................................................34

Erasing printer memory....................................................................................................................................34

Restoring factory default settings................................................................................................................. 34

Statement of Volatility.......................................................................................................................................34

Print.............................................................................................................. 35

Printing from a computer.................................................................................................................................35

Printing from a mobile device........................................................................................................................ 35

Conﬁguring conﬁdential jobs......................................................................................................................... 36

Printing conﬁdential and other held jobs.................................................................................................... 37

Printing from a Cloud Connector proﬁle..................................................................................................... 38

Printing a font sample list................................................................................................................................ 39

Contents 2

Placing separator sheets between copies................................................................................................. 39

Canceling a print job........................................................................................................................................ 39

Adjusting toner darkness................................................................................................................................ 39

Use printer menus...................................................................................... 40

Menu map........................................................................................................................................................... 40

Device.................................................................................................................................................................. 40

Print.......................................................................................................................................................................50

Paper.................................................................................................................................................................... 56

Network/Ports.................................................................................................................................................... 58

Security................................................................................................................................................................ 70

Cloud Connector................................................................................................................................................74

Reports................................................................................................................................................................. 74

Troubleshooting.................................................................................................................................................75

Maintain the printer....................................................................................76

Checking the status of parts and supplies................................................................................................. 76

Conﬁguring supply notiﬁcations....................................................................................................................76

Setting up e‑mail alerts.................................................................................................................................... 76

Viewing reports.................................................................................................................................................. 77

Ordering parts and supplies........................................................................................................................... 77

Replacing parts and supplies.......................................................................................................................... 81

Cleaning printer parts...................................................................................................................................... 90

Saving energy and paper................................................................................................................................95

Moving the printer to another location........................................................................................................95

Shipping the printer..........................................................................................................................................96

Troubleshoot a problem.............................................................................97

Print quality problems.......................................................................................................................................97

Printing problems.............................................................................................................................................. 98

The printer is not responding....................................................................................................................... 126

Network connection problems.....................................................................................................................127

Issues with supplies........................................................................................................................................ 129

Clearing jams.................................................................................................................................................... 130

Paper feed problems....................................................................................................................................... 141

Color quality problems................................................................................................................................... 144

Contacting customer support.......................................................................................................................146

Contents 3

Recycle and dispose................................................................................. 147

Recycling Lexmark products......................................................................................................................... 147

Recycling Lexmark packaging...................................................................................................................... 147

Notices........................................................................................................148

Index............................................................................................................ 161

Contents 4

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,

multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily

overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer

performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected

between the printer and the power cord provided with the printer may be used with this product. The

use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor

printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near

water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power

cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects

such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect

the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet

before inspecting it.

Safety information 5

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external

connections (such as Ethernet and telephone system connections) are properly installed in their marked

plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require

two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same

time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this

label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

Safety information 6

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or

performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous

radiation exposure.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc

manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer

is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release

emissions. You must understand the section in your operating instructions that discusses the guidelines for

selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter

designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high

ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace

the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no

references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for

this product.

SAVE THESE INSTRUCTIONS.

Safety information 7

Learn about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions See the setup documentation that came with the

printer.

•Printer software

•Print or fax driver

•Printer ﬁrmware

•Utility

Go to www.lexmark.com/downloads, search for

your printer model, and then in the Type menu,

select the driver, ﬁrmware, or utility that you need.

•Selecting and storing paper and specialty media

•Loading paper

•Conﬁguring printer settings

•Viewing and printing documents and photos

•Setting up and using the printer software

•Conﬁguring the printer on a network

•Caring for and maintaining the printer

•Troubleshooting and solving problems

Information Center—Go to

https://infoserve.lexmark.com.

How‑to videos—Go to

https://infoserve.lexmark.com/idv/.

Help information for using the printer software Help for Microsoft Windows or Macintosh

operating systems—Open a printer software

program or application, and then click Help.

Click

to view context‑sensitive information.

Notes:

•Help is automatically installed with the printer

software.

•Depending on the operating system, the

printer software is either in the printer

program folder or on the desktop.

•Documentation

•Live chat support

•E‑mail support

•Voice support

Go to http://support.lexmark.com.

Note: Select your country or region, and then

select your product to view the appropriate

support site.

Support contact information for your country or

region can be found on the website or on the

printed warranty that came with the printer.

Have the following information ready when you

contact customer support:

•Place and date of purchase

•Machine type and serial number

For more information, see “Finding the printer

serial number” on page 9.

Learn about the printer 8

What are you looking for? Find it here

•Safety information

•Regulatory information

•Warranty information

•Environmental information

Warranty information varies by country or region:

•In the U.S.—See the Statement of Limited

Warranty included with the printer, or go to

http://support.lexmark.com.

•In other countries and regions—See the

printed warranty that came with the printer.

Product Information Guide—See the

documentation that came with the printer or go to

http://support.lexmark.com.

Finding the printer serial number

1Open the front door, and then ﬁrmly push it down.

2Locate the printer serial number behind the front door.

Learn about the printer 9

Printer conﬁgurations

1Control panel

Note: The appearance may vary depending on your printer model.

2Standard bin

3Manual feeder

4Standard 250‑sheet tray

5Optional 250‑sheet tray

Note: Supported only in some printer models.

Using the control panel

Lexmark C3224, Lexmark C3326, Lexmark CS331 printers

Learn about the printer 10

Control panel part Function

1Display •View printer messages and supply status.

•Set up and operate the printer.

2Right arrow button •Scroll through menus or move between screens and menu options.

•Increase the numeric value of a setting.

3Stop or Cancel button Stop the current job.

4Indicator light Check the status of the printer.

5Select button •Select a menu option.

•Save the changes in a setting.

6Back button Return to the previous screen.

7Left arrow button •Scroll through menus or move between screens and menu options.

•Decrease the numeric value of a setting.

8Power button Turn on or turn o the printer.

Note: To turn o the printer, press and hold the power button for ﬁve seconds.

Lexmark C2326, Lexmark C3426, Lexmark CS431, Lexmark CS439 printers

Control panel part Function

1Power button Turn on or turn o the printer.

Note: To turn o the printer, press and hold the power button for ﬁve seconds.

2Home button Go to the home screen.

3Back button Return to the previous screen.

4Start button Start a job.

5Indicator light Check the status of the printer.

6Display •View printer messages and supply status.

•Set up and operate the printer.

Learn about the printer 11

Customizing the home screen

This feature is available only in some printer models.

1From the control panel, touch Settings > Device > Visible Home Screen Icons.

2Select the icons that you want to appear on the home screen.

3Apply the changes.

Understanding the status of the indicator light

Indicator light Printer status

O The printer is o.

Blue The printer is on or ready.

Blinking blue The printer is processing data.

Blinking red The printer requires user intervention.

Amber The printer is in Sleep mode.

Selecting paper

Paper guidelines

Use the appropriate paper to prevent jams and help ensure trouble‑free printing.

•Always use new, undamaged paper.

•Before loading paper, know the recommended printable side of the paper. This information is usually

indicated on the paper package.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

•Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these factors before printing on

them.

Weight

The trays can feed paper weights from 60 to 162 g/m2 (16 to 43 lb) grain long paper. Paper lighter than 60

g/m2 (16 lb) may not be sti enough to feed properly, and may cause jams.

Learn about the printer 12

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can

occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper

unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause

feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper

is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50

Sheeld points.

Moisture content

The amount of moisture in paper aects both print quality and the printer ability to feed the paper correctly.

Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its

performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

Extend the time several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long, running the length

of the paper, or grain short, running the width of the paper.

For 60–162‑g/m2 (16–43‑lb) paper, grain long paper is recommended.

Fiber content

Most high‑quality xerographic paper is made from 100 percent chemically treated pulped wood. This content

provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print

quality. Paper containing ﬁbers such as cotton can negatively aect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

•Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

•Preprinted papers with chemicals that may contaminate the printer

•Preprinted papers that can be aected by the temperature in the printer fuser

•Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm

(±0.9 in.), such as optical character recognition (OCR) forms

In some cases, registration can be adjusted with a software application to successfully print on these forms.

•Coated papers (erasable bond), synthetic papers, thermal papers

•Rough‑edged, rough or heavily textured surface papers, or curled papers

•Recycled papers that fail EN12281:2002 (European)

•Paper weighing less than 60 g/m2 (16 lb)

•Multiple‑part forms or documents

Learn about the printer 13

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

•Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

•Extend the time several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

•Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative

humidity between 40 and 60 percent.

•Store paper in cartons, on a pallet or shelf, rather than on the ﬂoor.

•Store individual packages on a ﬂat surface.

•Do not store anything on top of individual paper packages.

•Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and ﬂat.

Selecting preprinted forms and letterhead

•Use grain long paper.

•Use only forms and letterhead printed using an oset lithographic or engraved printing process.

•Avoid paper with rough or heavily textured surfaces.

•Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet

these requirements; latex inks might not.

•Print samples on preprinted forms and letterheads considered for use before buying large quantities. This

action determines whether the ink in the preprinted form or letterhead aects print quality.

•When in doubt, contact your paper supplier.

•When printing on letterhead, load the paper in the proper orientation for your printer. For more information,

see the Paper and Specialty Media Guide.

Supported paper sizes

Paper size Standard or optional

250‑sheet tray

Manual feeder Two‑sided printing

210 x 297 mm (8.27 x 11.7 in.)

A51

148 x 210 mm (5.83 x 8.27 in.)

105 x 148 mm (4.13 x 5.83 in.)

1 The default support is long‑edge feed. When running on short‑edge feed, A5 is treated as narrow paper.

2 When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed by the

software application.

3 Load narrow paper with the short edge entering the printer ﬁrst.

4 The standard 250‑sheet tray supports up to 5 envelopes at a time. The optional 250‑sheet tray supports up to 40

envelopes at a time.

Learn about the printer 14

Paper size Standard or optional

250‑sheet tray

Manual feeder Two‑sided printing

JIS B5

182 x 257 mm (7.17 x 10.1 in.)

Oﬁcio (Mexico)

215.9 x 340.4 mm (8.5 x 13.4 in.)

Hagaki

100 x 148 mm (3.94 x 5.83 in.)

Statement

139.7 x 215.9 mm (5.5 x 8.5 in.)

Executive

184.2 x 266.7 mm (7.25 x 10.5 in.)

Letter

215.9 x 279.4 mm (8.5 x 11 in.)

Legal

215.9 x 355.6 mm (8.5 x 14 in.)

Folio

215.9 x 330.2 mm (8.5 x 13 in.)

Universal2,3

98.4 x 148 mm (3.86 x 5.83 in.) to

215.9 x 355.6 mm (8.5 x 14 in.)

Universal2,3

25.4 x 25.4 mm (1 x 1 in.) to

215.9 x 297 mm (8.5 x 11.69 in.)

XX X

Universal2,3

105 x 148 mm (4.13 x 5.83 in.) to

215.9 x 355.6 mm (8.5 x 14 in.)

XX X

7 3/4 Envelope

98.4 x 190.5 mm (3.875 x 7.5 in.)

9 Envelope

98.4 x 225.4 mm (3.875 x 8.9 in.)

10 Envelope

104.8 x 241.3 mm (4.12 x 9.5 in.)

1 The default support is long‑edge feed. When running on short‑edge feed, A5 is treated as narrow paper.

2 When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed by the

software application.

3 Load narrow paper with the short edge entering the printer ﬁrst.

4 The standard 250‑sheet tray supports up to 5 envelopes at a time. The optional 250‑sheet tray supports up to 40

envelopes at a time.

Learn about the printer 15

Paper size Standard or optional

250‑sheet tray

Manual feeder Two‑sided printing

DL Envelope

110 x 220 mm (4.33 x 8.66 in.)

C5 Envelope

162 x 229 mm (6.38 x 9.01 in.)

B5 Envelope

176 x 250 mm (6.93 x 9.84 in.)

Other Envelope

98.4 x 162 mm (3.87 x 6.38 in.) to

176 x 250 mm (6.93 x 9.84 in.)

1 The default support is long‑edge feed. When running on short‑edge feed, A5 is treated as narrow paper.

2 When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed by the

software application.

3 Load narrow paper with the short edge entering the printer ﬁrst.

4 The standard 250‑sheet tray supports up to 5 envelopes at a time. The optional 250‑sheet tray supports up to 40

envelopes at a time.

Supported paper types

Notes:

•Labels, envelopes, and card stock always print at reduced speed.

•Labels are supported for occasional use and must be tested for acceptability.

Paper type Standard or optional

250‑sheet tray

Manual feeder Two‑sided printing

Plain paper

Card stock X

Labels X

Envelopes X

Supported paper weights

Paper type and weight Standard or optional

250‑sheet tray

Manual feeder Two‑sided printing

Light paper

60–74.9 g/m2 grain long (16–19.9‑lb

bond)

Learn about the printer 16

Paper type and weight Standard or optional

250‑sheet tray

Manual feeder Two‑sided printing

Plain paper

75–90.3 g/m2 grain long (20–24‑lb

bond)

Heavy paper

90.3–100 g/m2 grain long (24.1–26‑lb

bond)

Card stock

105.1–162 g/m2 grain long (28.1–43‑lb

bond)

Card stock

105.1–200 g/m2 grain long (28.1–

53‑lb bond)

Paper labels

131 g/m2 (35‑lb bond)

Envelopes

60–90 g/m2 (16–24‑lb bond)

Learn about the printer 17

Set up, install, and conﬁgure

Selecting a location for the printer

•Leave enough room to open trays, covers, and doors and to install hardware options.

•Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product

near water or wet locations.

•Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

•Provide a ﬂat, sturdy, and stable surface.

•Keep the printer:

–Clean, dry, and free of dust

–Away from stray staples and paper clips

–Away from the direct airﬂow of air conditioners, heaters, or ventilators

–Free from direct sunlight and humidity extremes

•Observe the temperature range.

Operating temperature 10 to 32.2°C (50 to 90°F)

•Allow the following recommended amount of space around the printer for proper ventilation:

1Top 10 1 m m (4 in.)

2Rear 102 mm (4 in.)

3Right side 76 mm (3 in.)

4Front 76 mm (3 in.)

5Left side 76 mm (3 in.)

Set up, install, and conﬁgure 18

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any

wireless network adapter, or the printer in the areas shown while actively printing.

Printer port Function

1Ethernet port Connect the printer to a network.

2USB printer port Connect the printer to a computer.

3Power cord socket Connect the printer to an electrical outlet.

Installing optional trays

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Unpack the optional tray, and then remove all packing material.

Set up, install, and conﬁgure 19

4Align the printer with the optional tray, and then lower the printer into place.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may

require two or more people to lift it safely.

5Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

6Turn on the printer.

Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available

options in the print driver” on page 28.

Setting up and using the home screen applications

This feature is available only in some printer models.

Creating a Cloud Connector proﬁle

1From the home screen, touch Cloud Connector.

2Select a cloud service provider.

3Touc h Create or .

4Type a unique proﬁle name.

Note: We recommend creating a PIN to protect the proﬁle.

5Touc h OK, and then take note of the authorization code.

Note: The authorization code is valid only for 24 hours.

Set up, install, and conﬁgure 20

6Open a web browser, and then go to https://lexmark.cloud-connect.co.

7Click Next, and then accept the Terms of Use.

8Enter the authorization code, and then click Connect.

9Log in to your cloud service provider account.

10 Grant permissions.

Note: To complete the authorization process, open the proﬁle within 72 hours.

Managing bookmarks

Creating bookmarks

Use bookmarks to print frequently accessed documents that are stored in servers or on the web.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Bookmarks > Add Bookmark, and then type a bookmark name.

3Select an Address protocol type, and then do one of the following:

•For HTTP and HTTPS, type the URL that you want to bookmark.

•For HTTPS, make sure to use the host name instead of the IP address. For example, type

myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that

the host name also matches the Common Name (CN) value in the server certiﬁcate. For more information

on obtaining the CN value in the server certiﬁcate, see the help information for your web browser.

•For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is

the default port for sending commands.

•For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the

network domain name.

•If necessary, select the Authentication type for FTP and SMB.

To limit access to the bookmark, enter a PIN.

Note: The application supports the following ﬁle types: PDF, JPEG, TIFF, and HTML-based web pages.

Other ﬁle types such as DOCX and XLXS are supported in some printer models.

4Click Save.

Creating folders

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

Set up, install, and conﬁgure 21

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Bookmarks > Add Folder, and then type a folder name.

Note: To limit access to the folder, enter a PIN.

3Click Save.

Note: You can create folders or bookmarks inside a folder. To create a bookmark, see “Creating bookmarks”

on page 21.

Loading paper and specialty media

Setting the paper size and type

1From the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type > select a paper source

For non-touch-screen printer models, press to navigate through the settings.

2Set the paper size and type.

Conﬁguring Universal paper settings

1From the control panel, navigate to:

Settings > Paper > Media Conﬁguration > Universal Setup

For non-touch-screen printer models, press to navigate through the settings.

2Conﬁgure the settings.

Loading trays

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1Remove the tray.

Note: To avoid paper jams, do not remove trays while the printer is busy.

Set up, install, and conﬁgure 22

2Flex, fan, and align the paper edges before loading.

3Load the paper stack with the printable side faceup.

Notes:

•Load letterhead faceup with the header toward the back of the tray for one‑sided printing.

•Load letterhead facedown with the header toward the front of the tray for two‑sided printing.

•Do not slide paper into the tray.

•To avoid paper jams, make sure that the stack height is below the maximum paper ﬁll indicator.

Set up, install, and conﬁgure 23

4Adjust the guides to match the size of the paper that you are loading.

5Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading the manual feeder

1Adjust the guide to match the size of the paper that you are loading.

Set up, install, and conﬁgure 24

2Load a sheet of paper with the printable side faceup.

•Load letterhead with the printable side faceup and the top edge entering the printer ﬁrst for one‑sided

printing.

•Load letterhead with the printable side facedown and the top edge entering the printer last for two‑sided

printing.

•Load envelope with the ﬂap side down and against the right side of the paper guide.

3Feed the paper until its leading edge gets pulled in.

Notes:

•To avoid paper jams, do not force paper into the manual feeder.

•Before loading another sheet, wait for a message to appear on the display.

Set up, install, and conﬁgure 25

Linking trays

1From the control panel, navigate to:

Settings > Paper > Tray Conﬁguration

For non-touch-screen printer models, press to navigate through the settings.

2Select a paper source.

3Set the same paper size and paper type for the trays that you are linking.

4From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁg Menu > Tray Conﬁguration

5Set Tray Linking to Automatic.

Note: To unlink trays, make sure that no trays have the same paper size and paper type settings.

Warning—Potential Damage: The temperature of the fuser varies according to the speciﬁed paper type. To

avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.

Installing and updating software, drivers, and ﬁrmware

Installing the printer software

Notes:

•The print driver is included in the software installer package.

•For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print

on an AirPrint-certiﬁed printer. If you want custom printing features, then download the print driver.

1Obtain a copy of the software installer package.

•From the software CD that came with your printer.

•Go to www.lexmark.com/downloads.

2Run the installer, and then follow the instructions on the computer screen.

Adding printers to a computer

Before you begin, do one of the following:

•Connect the printer and the computer to the same network. For more information on connecting the printer

to a network, see “Connecting the printer to a Wi‑Fi network” on page 29.

•Connect the computer to the printer. For more information, see “Connecting a computer to the printer” on

page 32.

•Connect the printer to the computer using a USB cable. For more information, see “Attaching cables” on

page 19.

Note: The USB cable is sold separately.

Set up, install, and conﬁgure 26

For Windows users

1From a computer, install the print driver.

Note: For more information, see “Installing the printer software” on page 26.

2Open Printers & scanners, and then click Add a printer or scanner.

3Depending on your printer connection, do one of the following:

•Select a printer from the list, and then click Add device.

•Click Show Wi‑Fi Direct printers, select a printer, and then click Add device.

•Click The printer that I want isn’t listed, and then from the Add Printer window, do the following:

aSelect Add a printer using a TCP/IP address or hostname, and then click Next.

bIn the “Hostname or IP address” ﬁeld, type the printer IP address, and then click Next.

Notes:

–View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

–If you are using a proxy server, then temporarily disable it to load the web page correctly.

cSelect a print driver, and then click Next.

dSelect Use the print driver that is currently installed (recommended), and then click Next.

eType a printer name, and then click Next.

fSelect a printer sharing option, and then click Next.

gClick Finish.

For Macintosh users

1From a computer, open Printers & Scanners.

2Click , and then select a printer.

3From the Use menu, select a print driver.

Notes:

•To use the Macintosh print driver, select either AirPrint or Secure AirPrint.

•If you want custom printing features, then select the Lexmark print driver. To install the driver, see

“Installing the printer software” on page 26.

4Add the printer.

Updating ﬁrmware

Some applications require a minimum device ﬁrmware level to operate correctly.

For more information on updating the device ﬁrmware, contact your Lexmark representative.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

Set up, install, and conﬁgure 27

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Update Firmware.

3Do either of the following:

•Click Check for updates > I agree, start update.

•Upload the ﬂash ﬁle.

Note: To get the latest ﬁrmware, go to www.lexmark.com/downloads, and then search for your

printer model.

aBrowse to the ﬂash ﬁle.

Note: Make sure that you have extracted the ﬁrmware zip ﬁle.

bClick Upload > Start.

Exporting or importing a conﬁguration ﬁle

You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the

settings to other printers.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2From the Embedded Web Server, click Export Conﬁguration or Import Conﬁguration.

3Follow the instructions on the screen.

4If the printer supports applications, then do the following:

aClick Apps > select the application > Conﬁgure.

bClick Export or Import.

Adding available options in the print driver

For Windows users

1Open the printers folder.

2Select the printer you want to update, and then do either of the following:

•For Windows 7 or later, select Printer properties.

•For earlier versions, select Properties.

3Navigate to the Conﬁguration tab, and then select Update Now ‑ Ask Printer.

4Apply the changes.

Set up, install, and conﬁgure 28

For Macintosh users

1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.

2Navigate to the list of hardware options, and then add any installed options.

3Apply the changes.

Networking

Connecting the printer to a Wi‑Fi network

Note: This feature is available only in some printer models.

Before you begin, make sure that:

•Active Adapter is set to Auto. From the control panel, navigate to:

Settings > Network/Ports > Network Overview > Active Adapter

For non-touch-screen printer models, press to navigate through the settings.

•The Ethernet cable is not connected to the printer.

Using the wireless setup wizard in the printer

Notes:

•These instructions apply only to some printer models.

•Before using the wizard, make sure that the printer ﬁrmware is updated. For more information, see

“Updating ﬁrmware” on page 27.

1From the home screen, touch > Set up now.

2Select a Wi‑Fi network, and then type the network password.

3Touc h Done.

Using the Settings menu in the printer

1From the control panel, navigate to:

Settings > Network/Ports > Wireless > Setup On Printer Panel

For non-touch-screen printer models, press to navigate through the settings.

2Select a Wi‑Fi network, and then type the network password.

Note: For Wi‑Fi‑network‑ready printer models, a prompt to set up the Wi‑Fi network appears during initial

setup.

Set up, install, and conﬁgure 29

Using Lexmark Mobile Assistant

1Depending on your mobile device, download the Lexmark Mobile Assistant app from either Google PlayTM

or App Store.

2Depending on your printer model, do one of the following:

•From the home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App > Printer

ID.

•From the control panel, navigate to:

Settings > Network/Ports > > Wireless > > Setup Using Mobile App >

Follow the instructions on the display to view the printer ID.

Note: The printer ID is the printer wireless network SSID.

3From your mobile device, launch the app, and then accept the Terms of Use.

Note: If necessary, grant permissions.

4Tap Connect to Printer > Go to Wi‑Fi Settings.

5Connect your mobile device to the printer wireless network.

6Return to the app, and then tap Setup Wi-Fi Connection.

7Select a Wi-Fi network, and then type the network password.

8Tap Done.

Connecting the printer to a wireless network using Wi‑Fi Protected Setup

(WPS)

Note: This feature is available only in some printer models.

Before you begin, make sure that:

•The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the

documentation that came with your access point.

•A wireless network adapter is installed in your printer. For more information, see the instructions that came

with the adapter.

•Active Adapter is set to Auto. From the control panel, navigate to:

Settings > Network/Ports > Network Overview > Active Adapter

For non-touch-screen printer models, press to navigate through the settings.

Using the Push Button method

1From the control panel, navigate to:

Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method

For non-touch-screen printer models, press to navigate through the settings.

2Follow the instructions on the display.

Set up, install, and conﬁgure 30

Using the personal identiﬁcation number (PIN) method

1From the control panel, navigate to:

Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN Method

For non-touch-screen printer models, press to navigate through the settings.

2Copy the eight‑digit WPS PIN.

3Open a web browser, and then type the IP address of your access point in the address ﬁeld.

Notes:

•To know the IP address, see the documentation that came with your access point.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

4Access the WPS settings. For more information, see the documentation that came with your access point.

5Enter the eight‑digit PIN, and then save the changes.

Conﬁguring Wi‑Fi Direct

Wi-Fi Direct® is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a Wi-

Fi Direct‑enabled printer without using an access point (wireless router).

1From the control panel, navigate to:

Settings > Network/Ports > Wi-Fi Direct

For non‑touch‑screen printer models, press to navigate through the settings.

2Conﬁgure the settings.

•Enable Wi‑Fi Direct—Enables the printer to broadcast its own Wi‑Fi Direct network.

•Wi‑Fi Direct Name—Assigns a name for the Wi‑Fi Direct network.

•Wi‑Fi Direct Password—Assigns the password for negotiating the wireless security when using the

peer‑to-peer connection.

•Show Password on Setup Page—Shows the password on the Network Setup Page.

•Auto-Accept Push Button Requests—Lets the printer accept connection requests automatically.

Note: Accepting push‑button requests automatically is not secured.

Notes:

•By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password,

enable the password peek icon. From the control panel, navigate to Settings > Security > Miscellaneous

> Enable Password/PIN Reveal.

•To know the password of the Wi-Fi Direct network without showing it on the printer display, from the

control panel navigate to Settings > Reports > Network > Network Setup Page.

Set up, install, and conﬁgure 31

Connecting a mobile device to the printer

Before connecting your mobile device, make sure that Wi‑Fi Direct has been conﬁgured. For more information,

see “Conﬁguring Wi‑Fi Direct” on page 31.

Connecting using Wi‑Fi Direct

Note: These instructions apply only to Android mobile devices.

1From the mobile device, go to the settings menu.

2Enable Wi‑Fi, and then tap Wi‑Fi Direct.

3Select the printer Wi-Fi Direct name.

4Conﬁrm the connection on the printer control panel.

Connecting using Wi‑Fi

1From the mobile device, go to the settings menu.

2Tap Wi‑Fi, and then select the printer Wi-Fi Direct name.

Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct

name.

3Enter the Wi-Fi Direct password.

Connecting a computer to the printer

Before connecting your computer, make sure that Wi‑Fi Direct has been conﬁgured. For more information, see

“Conﬁguring Wi‑Fi Direct” on page 31.

For Windows users

1Open Printers & scanners, and then click Add a printer or scanner.

2Click Show Wi-Fi Direct printers, and then select the printer Wi‑Fi Direct name.

3From the printer display, take note of the eight-digit PIN of the printer.

4Enter the PIN on the computer.

Note: If the print driver is not already installed, then Windows downloads the appropriate driver.

For Macintosh users

1Click the wireless icon, and then select the printer Wi‑Fi Direct name.

Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct

name.

2Type the Wi‑Fi Direct password.

Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.

Set up, install, and conﬁgure 32

Deactivating the Wi‑Fi network

Note: This feature is available only in some printer models.

1From the printer control panel, navigate to:

Settings > Network/Ports > Network Overview > Active Adapter > Standard Network

For non-touch-screen printer models, press to navigate through the settings.

2Follow the instructions on the display.

Checking the printer connectivity

1Print the Network Setup Page.

From the control panel, navigate to:

Settings > Reports > Network > Network Setup Page

For non-touch-screen printer models, press to navigate through the settings.

2Check the ﬁrst section of the page and conﬁrm that the status is connected.

If the status is not connected, then the LAN drop may be inactive or the network cable may be unplugged

or malfunctioning. Contact your administrator for assistance.

Printing the Menu Settings Page

From the control panel, navigate to:

Settings > Reports > Menu Settings Page

For non‑touch‑screen printer models, press to navigate through the settings.

Set up, install, and conﬁgure 33

Secure the printer

Erasing printer memory

To erase volatile memory or buered data, turn o the printer.

To er ase n on‑volatile memory or individual settings, device and network settings, security settings, and

embedded solutions, do the following:

1From the control panel, navigate to:

Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on nonvolatile memory

For non‑touch‑screen printer models, press to navigate through the settings.

2Select either Start initial setup or Leave printer oine.

Restoring factory default settings

1From the control panel, navigate to:

Settings > Device > Restore Factory Defaults

For non-touch-screen printer models, press to navigate through the settings.

2Select Restore all settings.

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print

jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used

to store operating system, device settings, and network

information.

Erase the content of any installed printer memory in the following circumstances:

•The printer is being decommissioned.

•The printer is being moved to a dierent department or location.

•The printer is being serviced by someone from outside your organization.

•The printer is being removed from your premises for service.

•The printer is being sold to another organization.

Secure the printer 34

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1From the document that you are trying to print, open the Print dialog.

2If necessary, adjust the settings.

3Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2Select a printer.

3Print the document.

Printing from a mobile device using Mopria Print Service

Note: This feature is available only in some printer models.

Mopria® Print Service is a mobile printing solution for mobile devices running on AndroidTM version 5.0 or later.

It allows you to print directly to any Mopria‑certiﬁed printer.

Note: Make sure that you download the Mopria Print Service application from the Google Play store and

enable it in the mobile device.

1From your Android mobile device, launch a compatible application or select a document from your ﬁle

manager.

2Tap > Print.

3Select a printer, and then adjust the settings, if necessary.

4Tap .

Print 35

Printing from a mobile device using AirPrint

Note: This feature is available only in some printer models.

The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices

to an AirPrint‑certiﬁed printer.

Notes:

•Make sure that the Apple device and the printer are connected to the same network. If the network has

multiple wireless hubs, then make sure that both devices are connected to the same subnet.

•This application is supported only in some Apple devices.

1From your mobile device, select a document from your ﬁle manager or launch a compatible application.

2Tap > Print.

3Select a printer, and then adjust the settings, if necessary.

4Print the document.

Printing from a mobile device using Wi‑Fi Direct®

Note: This feature is available only in some printer models.

Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.

Note: Make sure that the mobile device is connected to the printer wireless network. For more information,

see “Connecting a mobile device to the printer” on page 32.

1From your mobile device, launch a compatible application or select a document from your ﬁle manager.

2Depending on your mobile device, do one of the following:

•Tap > Print.

3Select a printer, and then adjust the settings, if necessary.

4Print the document.

Conﬁguring conﬁdential jobs

Using the control panel

1From the home screen, touch Settings > Security > Conﬁdential Print Setup.

2Conﬁgure the settings.

Using the Embedded Web Server

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Print 36

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Security > Conﬁdential Print Setup.

3Conﬁgure the settings.

Use To

Max Invalid PIN Set the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name are deleted.

Conﬁdential Job

Expiration

Set the expiration time for conﬁdential print jobs.

Note: Conﬁdential held jobs are stored in the printer until they are released or deleted

manually.

Repeat Job Expiration Set the expiration time for a repeat print job.

Note: Repeat held jobs are stored in the printer memory for reprinting.

Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining copies.

Note: Verify jobs print one copy to check if it is satisfactory before printing the

remaining copies.

Reserve Job Expiration Set the expiration time that the printer stores print jobs.

Note: Reserve held jobs are automatically deleted after printing.

Require All Jobs to be

Held

Set the printer to hold all print jobs.

Keep duplicate

documents

Set the printer to print all documents with the same ﬁle name.

Printing conﬁdential and other held jobs

For Windows users

1With a document open, click File > Print.

2Select a printer, and then click Properties, Preferences, Options, or Setup.

3Click Print and Hold.

4Select Use Print and Hold, and then assign a user name.

5Select the print job type (Conﬁdential, Repeat, Reserve, or Verify).

If you select Conﬁdential, then secure the print job with a personal identiﬁcation number (PIN).

6Click OK or Print.

Print 37

7From the printer control panel, release the print job.

•For conﬁdential print jobs, navigate to:

Held jobs > select your user name > Conﬁdential > enter the PIN > select the print job > conﬁgure the

settings > Print

•For other print jobs, navigate to:

Held jobs > select your user name > select the print job > conﬁgure the settings > Print

Note: For non-touch-screen printer models, press to navigate through the settings.

For Macintosh users

Using AirPrint

1With a document open, choose File > Print.

2Select a printer, and then from the drop-down menu following the Orientation menu, choose PIN Printing.

3Enable Print with PIN, and then enter a four‑digit PIN.

4Click Print.

5From the printer control panel, release the print job. Navigate to:

Held jobs > select your computer name > Conﬁdential > enter the PIN > select the print job > Print

For non-touch-screen printer models, press to navigate through the settings.

Using the print driver

1With a document open, choose File > Print.

2Select a printer, and then from the drop-down menu following the Orientation menu, choose Print and Hold.

3Choose Conﬁdential Print, and then enter a four‑digit PIN.

4Click Print.

5From the printer control panel, release the print job. Navigate to:

Held jobs > select your computer name > Conﬁdential > select the print job > enter the PIN > Print

For non-touch-screen printer models, press to navigate through the settings.

Printing from a Cloud Connector proﬁle

1From the home screen, touch Cloud Connector.

2Select a cloud service provider, and then select a proﬁle.

Note: For more information on creating a Cloud Connector proﬁle, see “Creating a Cloud Connector

proﬁle” on page 20.

3Touc h Print, and then select a ﬁle.

If necessary, change the settings.

Note: Make sure to select a supported ﬁle.

4Print the document.

Print 38

Printing a font sample list

1From the control panel, navigate to:

Settings > Reports > Print > Print Fonts

For non-touch-screen printer models, press to navigate through the settings.

2Select a font sample.

Placing separator sheets between copies

1From the home screen, navigate to:

Settings > Print > Layout > Separator Sheets > Between Copies

For non-touch-screen printer models, press to navigate through the settings.

2Print the document.

Canceling a print job

From the printer control panel

For touch‑screen printer models, do the following:

1From the home screen, touch Cancel Job.

2Select a job to cancel.

For non‑touch‑screen printer models, press .

From the computer

1Depending on the operating system, do either of the following:

•Open the printers folder, and then select your printer.

•From the System Preferences in the Apple menu, navigate to your printer, and then open the print queue.

2Select the job to cancel.

Adjusting toner darkness

1From the control panel, navigate to:

Settings > Print > Quality > Toner Darkne ss

For non-touch-screen printer models, press to navigate through the settings.

2Adjust the setting.

3Apply the changes.

Print 39

Use printer menus

Menu map

Device •Preferences

•Eco‑Mode

•Remote Operator Panel2

•Notiﬁcations

•Power Management

•Anonymous Data Collection

•Restore Factory Defaults

•Maintenance

•Visible Home Screen Icons1

•About this Printer

Print •Layout

•Setup

•Quality

•PostScript

•PCL

•Image

Paper •Tray Conﬁguration •Media Conﬁguration

Network/Ports •Network Overview

•Wireless

•Wi‑Fi Direct

•Ethernet

•TCP/IP

•SNMP

•IPSec

•802.1x

•LPD Conﬁguration

•HTTP/FTP Settings

•USB

•Restrict external network access

Security2•Login Methods

•Certiﬁcate Management

•Login Restrictions

•Conﬁdential Print Setup

•Erase Temporary Data Files

•Miscellaneous

Cloud Connector1Enable/Disable Connectors

Reports •Menu Settings Page

•Device

•Print

•Network

Troubleshooting Print Quality Test Pages

1 Available only in some printer models.

2 In some printer models, this menu can be conﬁgured only from the Embedded Web Server.

Device

Preferences

Menu item Description

Display Language

[List of languages]

Set the language of the text that appears on the display.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 40

Menu item Description

Country/Region

[List of countries or regions]

Identify the country or region where the printer is conﬁgured

to operate.

Run initial setup

No*

Ye s

Run the setup wizard.

Keyboard

Keyboard Type

[List of languages]

Select a language as a keyboard type.

Notes:

•All the Keyboard Type values may not appear or may

require special hardware to appear.

•This menu item appears only in some printer models.

Displayed information

Display Text 1 (IP Address*)

Display Text 2 (Date/Time*)

Custom Text 1

Custom Text 2

Specify the information to appear on the home screen.

Date and Time

Conﬁgure

Current Date and Time

Manually Set Date and Time

Date Format (MM‑DD‑YYYY*)

Time Format (12 hour A.M./P.M.*)

Time Zone (GMT*)

Conﬁgure the printer date and time.

Date and Time

Network Time Protocol

Enable NTP (On*)

NTP Server

Enable Authentication (None*)

Conﬁgure the settings for Network Time Protocol (NTP).

Notes:

•Enable Authentication appears only in some printer

models.

•When Enable Authentication is set to MD5 key, Key ID

and Password appear.

Paper Sizes

U.S.*

Metric

Specify the unit of measurement for paper sizes.

Note: The country or region selected in the initial setup

wizard determines the initial paper size setting.

Screen Brightness

20–100% (100*)

Adjust the brightness of the display.

Note: This menu item appears only in some printer models.

Screen Timeout

10–300 (60*)

Set the idle time in seconds before the display shows the home

screen or before the printer logs o a user account

automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 41

Eco-Mode

Menu item Description

Sides

1‑Sided*

2‑Sided

Specify whether to print on one side or two sides of the paper.

Pages per Side

O*

2 pages per side

3 pages per side

4 pages per side

6 pages per side

9 pages per side

12 pages per side

16 pages per side

Print multiple page images on one side of a sheet of paper.

Toner Darkness

Light

Normal*

Dark

Determine the lightness or darkness of text images.

Note: An asterisk (*) next to a value indicates the factory default setting.

Remote Operator Panel

Menu item Description

External VNC Connection

Don’t Allow*

Allow

Connect an external Virtual Network Computing (VNC) client

to the remote control panel.

Authentication Type

None*

Standard Authentication

Set the authentication type when accessing the VNC client

server.

VNC Password Specify the password to connect to the VNC client server.

Note: This menu item appears only if Authentication Type is

set to Standard Authentication.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 42

Notiﬁcations

Menu item Description

Supplies

Show Supply Estimates

Show estimates*

Do not show estimates

Show the estimated status of the supplies.

Supplies

Custom Supply Notiﬁcations

Conﬁgure notiﬁcation settings when the printer requires

user intervention.

Note: This menu item appears only in the Embedded

Web Server.

E‑mail Alerts Setup

E‑mail Setup

Primary SMTP Gateway

Primary SMTP Gateway Port (25*)

Secondary SMTP Gateway

Secondary SMTP Gateway Port (25*)

SMTP Timeout (30 seconds*)

Reply Address

Always use SMTP default Reply Address(O*)

Use SSL/TLS(Disabled*)

Require Trusted Certiﬁcate(On*)

SMTP Server Authentication(No authentication

required*)

Device‑Initiated E‑mail(None*)

Device Userid

Device Password

NTLM Domain

Conﬁgure the e‑mail settings of the printer.

Note: In some printer models, this menu can be

conﬁgured only from the Embedded Web Server.

Error Prevention

Jam Assist

O

On*

Set the printer to check for jammed paper automatically.

Error Prevention

Auto Continue

Disabled

5–255 (5*)

Auto Continue Time

Let the printer continue processing or printing a job

automatically after clearing certain attendance conditions.

Note: Auto Continue Time is available only in some

printer models.

Error Prevention

Auto Reboot

Reboot always*

Reboot never

Reboot when idle

Set the printer to restart when an error occurs.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 43

Menu item Description

Error Prevention

Auto Reboot

Max Auto Reboots

1–20 (2*)

Set the number of automatic reboots that the printer can

perform.

Error Prevention

Auto Reboot

Auto Reboot Window

1–525600 (720*)

Set the number of seconds before the printer performs an

automatic reboot.

Error Prevention

Auto Reboot

Auto Reboot Counter

Show a read‑only information of the reboot counter.

Error Prevention

Display Short Paper Error

Auto‑clear*

Set the printer to show a message when a short paper error

occurs.

Note: Short paper refers to the size of the paper loaded.

Error Prevention

Page Protect

O*

Set the printer to process the entire page into the memory

before printing it.

Jam Content Recovery

Jam Recovery

Auto*

O

Set the printer to reprint jammed pages.

Note: In some printer models, O is the default setting.

Note: An asterisk (*) next to a value indicates the factory default setting.

Power Management

Menu item Description

Sleep Mode Proﬁle

Print from Sleep Mode

Stay awake after printing

Enter Sleep Mode after printing*

Set the printer to stay in Ready mode or return to Sleep mode

after printing.

Timeouts

Sleep Mode

1–60 minutes (15*)

Set the idle time before the printer begins operating in Sleep

mode.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 44

Menu item Description

Timeouts

Hibernate Timeout

Disabled

1 hour

2 hours

3 hours

6 hours

1 day

2 days

3 days*

1 week

2 weeks

1 month

Set the time before the printer turns o.

Timeouts

Hibernate Timeout on Connection

Hibernate

Do Not Hibernate*

Set Hibernate Timeout to turn o the printer while an active

Ethernet connection exists.

Note: An asterisk (*) next to a value indicates the factory default setting.

Anonymous Data Collection

Menu item Description

Anonymous Data Collection

Device Usage and Performance

Information

None*

Send printer usage and performance information to Lexmark.

Note: Anonymous Data Send Time appears only when you set

Anonymous Data Collection to Device Usage and Performance.

Anonymous Data Send Time

Start Time

Stop Time

Note: An asterisk (*) next to a value indicates the factory default setting.

Restore Factory Defaults

Menu item Description

Restore Settings

Restore all settings

Restore printer settings

Restore network settings

Restore the printer factory default settings.

Use printer menus 45

Maintenance

Conﬁg Menu

Menu item Description

USB Conﬁguration

USB PnP

Change the USB driver mode of the printer to improve its

compatibility with a personal computer.

USB Conﬁguration

USB Speed

Full

Auto*

Set the USB port to run at full speed and disable its high‑speed

capabilities.

Tray Conﬁguration

Tray Linking

Automatic*

O

Set the printer to link the trays that have the same paper type

and paper size settings.

Note: This menu item is available only in some printer

models.

Tray Conﬁguration

Show Tray Insert Message

O

Only for unknown sizes*

Always

Display a message to select paper size and type after inserting

the tray.

Tray Conﬁguration

A5 Loading

Short Edge

Long Edge*

Specify the page orientation when loading A5 paper size.

Tray Conﬁguration

Paper Prompts

Auto*

Manual Paper

Set the paper source that the user ﬁlls when a prompt to load

paper appears.

Tray Conﬁguration

Envelope Prompts

Auto*

Manual Envelope

Set the paper source that the user ﬁlls when a prompt to load

envelope appears.

Tray Conﬁguration

Action for Prompts

Prompt user*

Continue

Use current

Set the printer to resolve paper- or envelope-related change

prompts.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 46

Menu item Description

Reports

Menu Settings Page

Event Log

Event Log Summary

Print reports about printer menu settings, status, and event

logs.

Supply Usage And Counters

Clear Supply Usage History

Reset the supply usage history, such as number of pages and

days remaining, to the factory shipped level.

Supply Usage And Counters

Fuser Reset

ITM Reset

Reset the counter after installing a new supply.

Printer Emulations

PPDS Emulation

O*

Set the printer to recognize and use the PPDS data stream.

Printer Emulations

PS Emulation

On*

O

Set the printer to recognize and use the PS data stream.

Printer Emulations

Emulator Security

Page Timeout

0–60 (60*)

Set the page timeout during emulation.

Printer Emulations

Emulator Security

Reset Emulator After Job

O*

Reset the emulator after a print job.

Printer Emulations

Emulator Security

Disable Printer Message Access

On*

O

Disable access to printer message during emulation.

Print Conﬁguration

Black Only Mode

O*

Print color content in grayscale.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 47

Menu item Description

Print Conﬁguration

Color Trapping

O

Enhance the printed output to compensate for misregistration

in the printer.

Print Conﬁguration

Font Sharpening

0–150 (24*)

Set a text point-size value below which the high‑frequency

screens are used when printing font data.

For example, if the value is 24, then all fonts sized 24 points or

less use the high‑frequency screens.

Device Operations

Quiet Mode

O*

Set the printer to operate in Quiet Mode.

Note: Enabling this setting slows down the printer

performance.

Device Operations

Panel Menus

Enable*

Disable

Enable access to the control panel menus.

Device Operations

Safe Mode

O*

Set the printer to operate in a mode in which it attempts to

continue oering as much functionality as possible, despite

known issues.

For example, when set to On, and the duplex motor is

nonfunctional, the printer performs one‑sided printing of the

documents even if the job is two‑sided printing.

Note: This menu item is available only in some printer

models.

Device Operations

Clear Custom Status

Erase user‑deﬁned strings for the Default or Alternate custom

messages.

Device Operations

Clear all remotely‑installed messages

Erase messages that were remotely installed.

Note: This menu item is available only in some printer

models.

Device Operations

Automatically Display Error Screens

On*

O

Show existing error messages on the display after the printer

remains inactive on the home screen for a length of time equal

to the Screen Timeout setting.

Note: This menu item is available only in some printer

models.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 48

Menu item Description

Toner patch sensor setup

Calibration frequency preference

Disabled

Fewest color adjustments

Fewer color adjustments

Normal*

Better color accuracy

Best color accuracy

Set the default calibration frequency.

Toner patch sensor setup

Full calibration

Run the full color calibration.

Toner patch sensor setup

Print TPS information page

Print a diagnostic page that contains toner patch sensor

calibration.

Note: An asterisk (*) next to a value indicates the factory default setting.

Out of Service Erase

Menu item Description

Erase Printer Memory

Printer Memory Last Sanitized

Sanitize all information on nonvolatile memory

Erase all printer and network settings

Erase all shortcuts and shortcut settings

Clear all settings and applications that are stored in the printer.

Note: *Available only in some printer models.

Visible Home Screen Icons

Menu Description

Status/Supplies

Job Queue

Change Language

Bookmarks

Held Jobs

Specify which icons to show on the home screen.

About this Printer

Menu item Description

Asset Tag Show the serial number of the printer.

Printer’s Location Identify the printer location. The maximum length is 63 characters.

Contact Personalize the printer name. The maximum length is 63 characters.

Use printer menus 49

Menu item Description

Send Logs

Cancel

Send

Send diagnostic information to Lexmark.

Layout

Menu item Description

Sides

1‑sided*

2‑sided

Specify whether to print on one side or two sides of the paper.

Flip Style

Long Edge*

Short Edge

Determine which side of the paper (long edge or short edge) is bound when

performing two‑sided printing.

Note: Depending on the option selected, the printer automatically osets

each printed information of the page to bind the job correctly.

Blank Pages

Do Not Print*

Print blank pages that are included in a print job.

Collate

O [1,1,1,2,2,2]*

On [1,2,1,2,1,2]

Keep the pages of a print job stacked in sequence, particularly when printing

multiple copies of the job.

Separator Sheets

None*

Between Copies

Between Jobs

Between Pages

Insert blank separator sheets when printing.

Separator Sheet Source

Tray [x] (1*)

Specify the paper source for the separator sheet.

Pages per Side

O*

2 pages per side

3 pages per side

4 pages per side

6 pages per side

9 pages per side

12 pages per side

16 pages per side

Print multiple page images on one side of a sheet of paper.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 50

Menu item Description

Pages per Side Ordering

Horizontal*

Reverse Horizontal

Vertical

Reverse Vertical

Specify the positioning of multiple page images when using Pages per Side.

Note: The positioning depends on the number of page images and their

page orientation.

Pages per Side Orientation

Auto*

Landscape

Portrait

Specify the orientation of a multiple‑page document when using Pages per

Side.

Pages per Side Border

None*

Solid

Print a border around each page image when using Pages per Side.

Copies

1–9999 (1*)

Specify the number of copies for each print job.

Print Area

Normal*

Fit to Page

Whole Page

Set the printable area on a sheet of paper.

Note: An asterisk (*) next to a value indicates the factory default setting.

Setup

Menu item Description

Printer Language

PCL Emulation

PS Emulation*

Set the printer language.

Note: Setting a printer language default does not prevent a software

program from sending print jobs that use another printer language.

Printer Usage

Max Speed

Max Yield*

Determine how the color print cartridges operate during printing.

Notes:

•When set to Max Yield, the color print cartridges slow down or stop

while printing groups of black-only pages.

•When set to Max Speed, the color print cartridges always run while

printing, whether color or black pages are being printed.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 51

Menu item Description

Resource Save

O*

Determine what the printer does with downloaded resources, such as

fonts and macros, when it receives a job that requires more than the

available memory.

Notes:

•When set to O, the printer retains downloaded resources only until

memory is needed. Resources associated with the inactive printer

language are deleted.

•When set to On, the printer preserves all the permanent

downloaded resources across all language switches. When

necessary, the printer shows memory full messages instead of

deleting permanent resources.

Print All Order

Alphabetical*

Newest First

Oldest First

Specify the order in which held and conﬁdential jobs are printed when Print

All is selected.

Note: An asterisk (*) next to a value indicates the factory default setting.

Quality

Menu item Description

Print Mode

Black and White

Color*

Set the print mode.

Print Resolution

4800 CQ*

Set the resolution for the printed output.

Note: 4800 CQ provides high‑quality output at maximum speed.

Toner Darkness

Light

Normal*

Dark

Determine the lightness or darkness of text images.

Halftone

Normal*

Detail

Enhance the printed output to have smoother lines with sharper edges.

RGB Brightness

‑6 to 6 (0*)

Adjust the brightness, contrast, and saturation for color output.

Note: This setting does not aect ﬁles where CMYK color speciﬁcations are

used.

RGB Contrast

0 to 5 (0*)

RGB Saturation

0 to 5 (0*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 52

Advanced Imaging

Menu item Description

Color Balance

Cyan

‑5 to 5 (0*)

Magenta

‑5 to 5 (0*)

Ye l l o w

‑5 to 5 (0*)

Black

‑5 to 5 (0*)

Reset Defaults

Adjust the amount of toner that is used for each color.

Color Correction

Auto*

O

Manual

Color Correction Content

Modify the color settings used to print documents.

Notes:

•O sets the printer to receive the color correction from the software.

•Auto sets the printer to apply dierent color proﬁles to each object on the

printed page.

•Manual allows the customization of the RGB or CMYK color conversions

applied to each object on the printed page.

•Color Correction Content is available only when Color Correction is set to

Manual.

Color Adjust Calibrate the printer to adjust color variations in the printed output.

Note: An asterisk (*) next to a value indicates the factory default setting.

PostScript

Menu item Description

Print PS Error

O*

Print a page that describes the PostScript® error.

Note: When an error occurs, processing of the job stops, the printer

prints an error message, and the rest of the print job is ﬂushed.

Minimum Line Width

1–30 (2*)

Set the minimum stroke width.

Note: Jobs printed in 4800 CQ use half the value.

Lock PS Startup Mode

On*

O

Disable the SysStart ﬁle.

Note: The default setting varies depending on the printer model.

Image Smoothing

O*

Enhance the contrast and sharpness of low‑resolution images.

Note: This setting has no eect on images with a resolution of 300 dpi or

higher.

Wait Timeout

Disabled

Enabled*

Enable the printer to wait for more data before canceling a print job.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 53

Menu item Description

Wait Timeout Time

15–65535 (40*)

Set the time in seconds for the printer to wait for more data before

canceling a print job.

Note: This menu item appears only when Wait Timeout is enabled.

Note: An asterisk (*) next to a value indicates the factory default setting.

PCL

Menu item Description

Font Name

[List of available fonts] (Courier*)

Select a font from the speciﬁed font source.

Symbol Set

[List of available symbol set] (10U

PC‑8*)

Specify the symbol set for each font name.

Note: A symbol set is a set of alphabetic and numeric characters,

punctuation, and special symbols. Symbol sets support the dierent

languages or speciﬁc programs such as math symbols for scientiﬁc text.

Pitch

0.08–100 (10*)

Specify the pitch for ﬁxed or monospaced fonts.

Note: Pitch refers to the number of ﬁxed‑space characters in a horizontal

inch of type.

Orientation

Portrait*

Landscape

Reverse Portrait

Reverse Landscape

Specify the orientation of text and graphics on the page.

Lines per Page

1–255

Specify the number of lines of text for each page printed through the PCL®

datastream.

Notes:

•This menu item activates vertical escapement that causes the

selected number of requested lines to print between the default

margins of the page.

•60 is the U.S. factory default setting. 64 is the international factory

default setting.

PCL5 Minimum Line Width

1–30 (2*)

Set the initial minimum stroke width.

Note: Jobs printed in 4800 CQ use half the value.

PCLXL Minimum Line Width

1–30 (2*)

A4 Width

198 mm*

203 mm

Set the width of the logical page on A4‑size paper.

Note: Logical page is the space on the physical page where data is

printed.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 54

Menu item Description

Auto CR after LF

O*

Set the printer to perform a carriage return after a line feed control

command.

Note: Carriage return is a mechanism that commands the printer to move

the position of the cursor to the ﬁrst position on the same line.

Auto LF after CR

O*

Set the printer to perform a line feed after a carriage return control

command.

Tray Renumber

Assign Tray [x]

O*

None

0–201

Assign Manual Paper

O*

None

0–201

Assign Manual Envelope

O*

None

0–201

Conﬁgure the printer to work with print drivers or applications that use

dierent source assignments for the paper source.

Tray Renumber

View Factory Defaults

Show the factory default setting assigned for each paper source.

Tray Renumber

Restore Defaults

Return all tray assignments to factory default values.

Print Timeout

Disabled

Enabled* [90]

Set the printer to end a print job after it has been idle for the speciﬁed

amount of time in seconds.

Note: Print Timeout Time appears only in some printer models.

Print Timeout Time

1–255 (90*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Image

Menu item Description

Auto Fit

O*

Select the best available paper size and orientation setting for an image.

Note: When set to On, this menu item overrides the scaling and orientation

settings for the image.

Invert

O*

Invert bitonal monochrome images.

Note: This menu item does not apply to GIF or JPEG image formats.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 55

Menu item Description

Scaling

Anchor Top Left

Best Fit*

Anchor Center

Fit Height/Width

Fit Height

Fit Width

Adjust the image to ﬁt the printable area.

Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Orientation

Portrait*

Landscape

Reverse Portrait

Reverse Landscape

Specify the orientation of text and graphics on the page.

Note: An asterisk (*) next to a value indicates the factory default setting.

Paper

Tray Conﬁguration

Menu item Description

Default Source

Tray [x] (1*)

Manual Paper

Manual Envelope

Set the paper source for all print jobs.

Paper Size/Type

Tray [x] (1*)

Manual Paper

Manual Envelope

Specify the paper size or paper type loaded in each paper source.

Substitute Size

O

Letter/A4

All Listed*

Set the printer to substitute a speciﬁed paper size if the requested size is not

loaded in any paper source.

Notes:

•O prompts the user to load the required paper size.

•Letter/A4 prints an A4‑size document on letter when loading letter, and

letter‑size jobs on A4 paper size when loading A4.

•All Listed substitutes Letter/A4.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 56

Media Conﬁguration

Universal Setup

Menu item Description

Units of Measure

Inches

Millimeters

Specify the unit of measurement for the universal paper.

Note: Inches is the U.S. factory default setting. Millimeters is the

international factory default setting.

Portrait Width

3.00–14.17 inches (8.50*)

76–360 mm (216*)

Set the portrait width of the universal paper.

Portrait Height

3.00–14.17 inches (14*)

76–360 mm (356*)

Set the portrait height of the universal paper.

Feed Direction

Short Edge*

Long Edge

Set the printer to pick paper from the short edge or long edge

direction.

Note: Long Edge appears only when the longest edge is shorter

than the maximum width supported.

Note: An asterisk (*) next to a value indicates the factory default setting.

Media Types

Menu item Description

Plain Paper

Card Stock

Recycled

Glossy

Labels

Bond

Envelope

Letterhead

Preprinted

Colored Paper

Light

Heavy

Rough/Cotton

Custom Type [x]

Specify the texture, weight, and orientation of the paper loaded.

Note: Custom Type is supported only in some printer models.

Use printer menus 57

Network/Ports

Network Overview

Menu item Description

Active Adapter

Auto*

Standard Network

Wireless

Specify how a network is connected.

Network Status Show the printer network status and connectivity settings.

Display Network Status on

Printer

O

On*

Show the network status on the display.

Speed, Duplex Show the speed of the currently active network card.

IPv4 Show the IPv4 address.

All IPv6 Addresses Show all IPv6 addresses.

Reset Print Server

Start

Reset all active network connections to the printer.

Note: This setting removes all network conﬁguration settings.

Network Job Timeout

Disabled

Enabled*

Set the time before the printer cancels a network print job.

Note: Network Job Timeout Time appears only in some printer models.

Network Job Timeout Time

10–255 seconds (90*)

Banner Page

O*

Print a banner page.

Enable Network Connections

Enable*

Disable

Enable or disable all network connections.

Enable LLDP

O*

Enable Link Layer Discovery Protocol (LLDP) in the printer.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 58

Wireless

Menu item Description

Setup Using Mobile App Conﬁgure the wireless connection using the Lexmark Mobile

Assistant app.

Setup On Printer Panel

Choose Network

Add Wi‑Fi Network

•Network Name

•Network Mode

Infrastructure

•Wireless Security Mode

Disabled*

WEP

WPA2/WPA - Personal

WPA2 - Personal

Determine the wireless network that the printer connects to.

Note: This menu item appears as Wireless Connection Setup in the

Embedded Web Server.

Wi‑Fi Protected Setup

Start Push Button Method

Start PIN Method

Establish a wireless network and enable network security.

Notes:

•Start Push Button Method connects the printer to a wireless

network when buttons on both the printer and the access point

(wireless router) are pressed within a given time.

•Start PIN Method connects the printer to a wireless network

when a PIN on the printer is entered into the wireless settings

of the access point.

Compatibility

802.11b/g/n (2.4GHz)

802.11a/b/g/n/ac (2.4GHz/5GHz)*

802.11a/n/ac (5GHz)

Specify the wireless standard for the wireless network.

Wireless Security Mode

Disabled*

WEP

WPA2/WPA-Personal

WPA2-Personal

802.1x - RADIUS

Set the type of security for connecting the printer to wireless devices.

WEP Authentication Mode

Auto*

Open

Shared

Set the type of Wireless Encryption Protocol (WEP) used by the

printer.

Note: This menu item appears only if Wireless Security Mode is set

to WEP.

Set WEP Key Specify a WEP password for secure wireless connection.

Note: This menu item appears only if Wireless Security Mode is set

to WEP.

WPA2-Personal

AES*

Enable wireless security through WPA2.

Note: This menu item appears only if Wireless Security Mode is set

to WPA2-Personal.

Use printer menus 59

Menu item Description

Set PSK Set the password for secure wireless connection.

Note: This menu item appears only if Wireless Security Mode is set

to WPA2/WPA-Personal or WPA2‑Personal.

WPA2/WPA‑Personal

AES*

Enable wireless security through WPA2/WPA.

Note: This menu item appears only if Wireless Security Mode is set

to WPA2/WPA-Personal.

802.1x Encryption Mode

WPA+

WPA2*

Enable wireless security through 802.1x standard.

Note: This menu item appears only if Wireless Security Mode is set

to 802.1x - Radius.

IPv4

Enable DHCP

On*

O

Enable Dynamic Host Conﬁguration Protocol (DHCP).

Note: DHCP is a standard protocol that allows a server to distribute

IP addressing and conﬁguration information dynamically to clients.

IPv4

Set Static IP Address

IP Address

Netmask

Gateway

Set the static IP address of your printer.

IPv6

Enable IPv6

On*

O

Enable IPv6 in the printer.

IPv6

Enable DHCPv6

O*

Enable DHCPv6 in the printer.

IPv6

Stateless Address Autoconﬁguration

O

On*

Set the network adapter to accept the automatic IPv6 address

conﬁguration entries provided by a router.

IPv6

DNS Address

Specify the DNS server address.

IPv6

Manually Assigned IPV6 Address

Assign the IPv6 address.

Note: This menu item appears only in some printer models.

IPv6

Manually Assigned IPV6 Router

Assign the IPv6 router address.

Note: This menu item appears only in some printer models.

IPv6

Address Preﬁx

0–128 (64*)

Specify the address preﬁx.

IPv6

All IPv6 Addresses

Show all IPv6 addresses.

Use printer menus 60

Menu item Description

IPv6

All IPv6 Router Addresses

Show all IPv6 router addresses.

Network Address

UAA

LAA

View the network addresses.

PCL SmartSwitch

On*

O

Set the printer to switch automatically to PCL emulation when a print

job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine

incoming data and uses the default printer language speciﬁed in

the Setup menu.

PS SmartSwitch

On*

O*

Set the printer to switch automatically to PS emulation when a print

job requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine

incoming data and uses the default printer language speciﬁed in

the Setup menu.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

Wi‑Fi Direct

Menu item Description

Enable Wi‑Fi Direct

O*

Set the printer to connect directly to Wi-Fi devices.

Wi‑Fi Direct Name Specify the name of the Wi‑Fi Direct network.

Wi‑Fi Direct Password Set the password to authenticate and validate users on a Wi‑Fi connection.

Show Password on Setup Page

O

On*

Show the Wi‑Fi Direct Password on the Network Setup Page.

Preferred Channel Number

1–11

Auto*

Set the preferred channel of the Wi‑Fi network.

Group Owner IP Address Specify the IP address of the group owner.

Auto‑Accept Push Button

Requests

O*

Accept requests to connect to the network automatically.

Note: Accepting clients automatically is not secured.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 61

Ethernet

Menu item Description

Network Speed Show the speed of an active network adapter.

IPv4

Enable DHCP

On*

O

Enable Dynamic Host Conﬁguration Protocol (DHCP).

Note: DHCP is a standard protocol that allows a server to distribute IP

addressing and conﬁguration information to clients in a dynamic manner.

IPv4

Set Static IP Address

IP Address

Netmask

Gateway

Set the static IP address of your printer.

IPv6

Enable IPv6

O

On*

Enable IPv6 in the printer.

IPv6

Enable DHCPv6

O*

Enable DHCPv6 in the printer.

IPv6

Stateless Address

Autoconﬁguration

O

On*

Set the network adapter to accept the automatic IPv6 address conﬁguration

entries provided by a router.

IPv6

DNS Address

Specify the DNS server address.

IPv6

Manually Assigned IPV6

Address

Assign the IPv6 address.

Note: This menu item appears only in some printer models.

IPv6

Manually Assigned IPV6 Router

Assign the IPv6 router address.

Note: This menu item appears only in some printer models.

IPv6

Address Preﬁx

0–128 (64*)

Specify the address preﬁx.

IPv6

All IPv6 Addresses

Show all IPv6 addresses.

IPv6

All IPv6 Router Addresses

Show all IPv6 router addresses.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 62

Menu item Description

Network Address

UAA

LAA

Show the printer Media Access Control (MAC) addresses: Locally Administered

Address (LAA) and Universally Administered Address (UAA).

Note: You can change the printer LAA manually.

PCL SmartSwitch

O

On*

Set the printer to switch automatically to PCL emulation when a print job

requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

PS SmartSwitch

On*

O*

Set the printer to switch automatically to PS emulation when a print job requires

it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

Energy Ecient Ethernet

O

Auto*

Reduce power consumption when the printer does not receive data from the

Ethernet network.

Note: An asterisk (*) next to a value indicates the factory default setting.

TCP/IP

Note: This menu appears only in network printers or printers attached to print servers.

Menu item Description

Set Hostname Set the current TCP/IP host name.

Domain Name Set the domain name.

Note: This menu item appears only in some printer models.

Allow DHCP/BOOTP to update

NTP server

On*

O

Allow the DHCP and BOOTP clients to update the NTP settings of the printer.

Zero Conﬁguration Name Specify a service name for the zero conﬁguration network.

Note: This menu item appears only in some printer models.

Enable Auto IP

On*

O

Assign an IP address automatically.

DNS Address Specify the current Domain Name System (DNS) server address.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 63

Menu item Description

Backup DNS Address Specify the backup DNS server addresses.

Backup DNS Address 2

Backup DNS Address 3

Domain Search Order Specify a list of domain names to locate the printer and its resources that reside

in dierent domains on the network.

Note: This menu item appears only in some printer models.

Enable DDNS

O*

Update the Dynamic DNS settings.

DDNS TTL Specify the current DDNS settings.

Default TTL

DDNS Refresh Time

Enable mDNS

O

On*

Update multicast DNS settings.

WINS Address Specify a server address for Windows Internet Name Service (WINS).

Enable BOOTP

O*

Allow the BOOTP to assign a printer IP address.

Restricted Server List Specify an IP address for the TCP connections.

Notes:

•This menu item appears only in some printer models.

•Use a comma to separate each IP address.

•You can add up to 50 IP addresses.

Restricted Server List Options

Block All Ports*

Block Printing Only

Block Printing and HTTP Only

Specify how the IP addresses in the list can access the printer functionality.

Note: This menu item appears only in some printer models.

MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.

Raw Print Port

1–65535 (9100*)

Specify a raw port number for printers connected on a network.

Outbound Trac Maximum

Speed

Disabled*

Enabled

Enable the printer maximum transfer rate.

Enable TLSv1.0

O

On*

Enable the TLSv1.0 protocol.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 64

Menu item Description

Enable TLSv1.1

O

On*

Enable the TLSv1.1 protocol.

SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.

Note: An asterisk (*) next to a value indicates the factory default setting.

SNMP

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

SNMP Versions 1 and 2c

Enabled

O

On*

Allow SNMP Set

O

On*

Enable PPM MIB

O

On*

SNMP Community

Conﬁgure Simple Network Management Protocol (SNMP) versions 1

and 2c to install print drivers and applications.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 65

Menu item Description

SNMP Version 3

Enabled

O

On*

Context Name

Set Read/Write Credentials

User Name

Authentication Password

Privacy Password

Set Read‑only Credentials

User Name

Authentication Password

Privacy Password

Authentication Hash

MD5

SHA1*

Minimum Authentication Level

No Authentication, No Privacy

Authentication, No Privacy

Authentication, Privacy*

Privacy Algorithm

DES

AES‑128*

Conﬁgure SNMP version 3 to install and update the printer security.

Note: An asterisk (*) next to a value indicates the factory default setting.

IPSec

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Enable IPSec

O*

Enable Internet Protocol Security (IPSec).

Base Conﬁguration

Default*

Compatibility

Secure

Set the IPSec base conﬁguration.

Note: This menu item appears only when Enable IPSec is set to

On.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 66

Menu item Description

DH (Die‑Hellman) Group Proposal

modp2048 (14)*

modp3072 (15)

modp4069 (16)

modp6144 (17)

Set the IPSec encryption.

Notes:

•DH (Die‑Hellman) Group Proposal appears only when Base

Conﬁguration is set to Compatibility.

•IKE SA Lifetime (Hours) and IPSec SA Lifetime (Hours) appear

only when Base Conﬁguration is set to Secure.

IKE SA Lifetime (Hours)

24*

IPSec SA Lifetime (Hours)

Proposed Encryption Method

3DES

AES*

Specify the encryption and authentication methods to connect to a

network securely.

Note: These menu items appear only when Base Conﬁguration is

set to Compatibility.

Proposed Authentication Method

SHA1

SHA256*

SHA512

IPSec Device Certiﬁcate Specify an IPSec certiﬁcate.

Note: This menu item appears only when Enable IPSec is set to

On.

Pre‑Shared Key Authenticated

Connections

Host [x]

Address

Key

Conﬁgure the authenticated connections of the printer.

Note: These menu items appear only when Enable IPSec is set to

On.

Certiﬁcate Authenticated Connections

Host [x] Address[/subnet]

Address[/subnet]

Note: An asterisk (*) next to a value indicates the factory default setting.

802.1x

Note: This menu appears only in network printers or printers that are attached to print servers.

Use printer menus 67

Menu item Description

Active

O*

Let the printer join networks that require authentication before

allowing access.

Note: An asterisk (*) next to a value indicates the factory default setting.

LPD Conﬁguration

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

LPD Timeout

0–65535 seconds (90*)

Set the time‑out value to stop the Line Printer Daemon (LPD) server

from waiting indeﬁnitely for hung or invalid print jobs.

LPD Banner Page

O*

Print a banner page for all LPD print jobs.

Note: A banner page is the ﬁrst page of a print job used as a

separator of print jobs and to identify the originator of the print job

request.

LPD Trailer Page

O*

Print a trailer page for all LPD print jobs.

Note: A trailer page is the last page of a print job.

LPD Carriage Return Conversion

O*

Enable carriage return conversion.

Note: Carriage return is a mechanism that commands the printer to

move the position of the cursor to the ﬁrst position on the same

line.

Note: An asterisk (*) next to a value indicates the factory default setting.

HTTP/FTP Settings

Menu item Description

Enable HTTP Server

O

On*

Access the Embedded Web Server to monitor and manage the printer.

Enable HTTPS

O

On*

Conﬁgure the Hypertext Transfer Protocol Secure (HTTPS) settings.

Force HTTPS Connections

O*

Force the printer to use the HTTPS connections.

Enable FTP/TFTP

O

On*

Send ﬁles using FTP.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 68

Menu item Description

Local Domains Specify domain names for HTTP and FTP servers.

Note: This menu item appears only in the Embedded Web Server.

HTTP Proxy IP Address Conﬁgure the HTTP and FTP server settings.

Note: HTTP Proxy IP Address and FTP Proxy IP Address appear only in the

Embedded Web Server.

FTP Proxy IP Address

HTTP Default IP Port

1–65535 (80*)

HTTPS Device Certiﬁcate

FTP Default IP Port

1–65535 (21*)

Timeout for HTTP/FTP

Requests

1–299 (30*)

Specify the amount of time before the server connection stops.

Retries for HTTP/FTP Requests

1–299 (3*)

Set the number of retries to connect to the HTTP/FTP server.

Note: An asterisk (*) next to a value indicates the factory default setting.

USB

Menu item Description

PCL SmartSwitch

O

On*

Set the printer to switch to PCL emulation when a print job received through a

USB port requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

PS SmartSwitch

O

On*

Set the printer to switch to PS emulation when a print job received through a

USB port requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•When set to On, the printer processes raw binary PostScript print jobs

from computers using the Macintosh operating system.

•When set to Auto, the printer processes print jobs from computers using

either Windows or Macintosh operating systems

•When set to O, the printer ﬁlters PostScript print jobs using the standard

protocol.

Enable USB Port

Disable

Enable*

Enable the standard USB port.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 69

Restrict external network access

Menu item Description

Restrict external network

access

O*

Restrict access to network sites.

External network address Specify the network addresses with restricted access.

E‑mail address for notiﬁcation Specify an e‑mail address to send a notiﬁcation of logged events.

Ping frequency

1–300 (10*)

Specify the network query interval in seconds.

Subject Specify the subject and message of the notiﬁcation e‑mail.

Message

Note: An asterisk (*) next to a value indicates the factory default setting.

Security

Public

Menu item Description

Manage Permissions

Function Access

Manage Bookmarks

Held Jobs Access

Cancel Jobs at the Device

Change Language

Internet Printing Protocol (IPP)

B/W Print

Color Print

Control access to the printer functions.

Manage Permissions

Administrative Menus

Security Menu

Network/Ports Menu

Paper Menu

Reports Menu

Function Conﬁguration Menus

Supplies Menu

SE Menu

Device Menu

Control access to the printer menus.

Use printer menus 70

Menu item Description

Manage Permissions

Device Management

Remote Management

Firmware Updates

Embedded Web Server Access

Import / Export All Settings

Out of Service Erase

Control access to the printer management options.

Local Accounts

Menu item Description

Add User

User Name/Password

User Name

Password

Create local accounts to manage access to the printer functions.

Manage Groups/Permissions

Add Group

Import Access Controls

Function Access

Administrative Menus

Device Management

All Users

Import Access Controls

Function Access

Administrative Menus

Device Management

Admin

Function Access

Administrative Menus

Device Management

Control group or user access to the printer functions, applications, and security

settings.

Certiﬁcate Management

Menu item Menu item

Conﬁgure Certiﬁcate Defaults

Common Name

Organization Name

Unit Name

Country/Region

Province Name

City Name

Subject Alternate Name

Set the default values for generated certiﬁcates.

Use printer menus 71

Menu item Menu item

Device Certiﬁcates Generate, delete, or view device certiﬁcates.

Manage CA Certiﬁcates Load, delete, or view Certiﬁcate Authority (CA) certiﬁcates.

Menu item Description

1–10 (3*)

Specify the number of failed login attempts before the user gets locked out.

Failure time frame

1–60 minutes (5*)

Specify the time frame between failed login attempts before the user gets locked out.

Lockout time

1–60 minutes (5*)

Specify the lockout duration.

Web Login Timeout

1–120 minutes (10*)

Specify the delay for a remote login before the user is logged o automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Conﬁdential Print Setup

Menu item Description

Max Invalid PIN

2–10 (0*)

Set the number of times an invalid PIN can be entered.

Notes:

•A value of zero turns o this setting.

•When the limit is reached, the print jobs for that user name and PIN are

deleted.

Conﬁdential Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time for conﬁdential print jobs.

Notes:

•If this menu item is changed while conﬁdential print jobs reside in the printer

memory, then the expiration time for those print jobs does not change to the

new default value.

•If the printer is turned o, then all conﬁdential jobs held in the printer memory

are deleted.

Repeat Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time for a print job that you want to repeat.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 72

Menu item Description

Verify Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time that the printer prints a copy for the user to examine its quality,

before printing the remaining copies.

Reserve Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time that the printer stores print jobs for printing later.

Require All Jobs to be Held

O*

Set the printer to hold all print jobs.

Keep duplicate documents

O*

Allow the storage of documents with the same ﬁle name.

Note: An asterisk (*) next to a value indicates the factory default setting.

Erase Temporary Data Files

Menu item Description

Stored in onboard memory

O*

Delete all ﬁles stored on the printer memory.

Note: An asterisk (*) next to a value indicates the factory default setting.

Miscellaneous

Menu item Description

Print Permission

O*

Allow the user to print.

Default Print Permission Login Shows the default permission used for the user to print.

Note: This setting shows only when one or more Login Methods are created.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 73

Menu item Description

Security Reset Jumper

Enable “Guest” access*

No Eect

Specify user access to the printer.

Notes:

•The jumper is located beside a lock icon on the controller board.

•Enable “Guest” access gives anyone access to all aspects of the printer.

•No Eect may make access to the printer impossible when the required

security information is unavailable.

Minimum Password Length

0–32

Specify the password length.

Enable Password/PIN Reveal Show the password or personal identiﬁcation number.

Note: This menu item is available only in some printer models.

Note: An asterisk (*) next to a value indicates the factory default setting.

Cloud Connector

Menu item Description

Enable/Disable Connectors Enable a cloud service provider.

Reports

Menu Settings Page

Menu item Description

Menu Settings Page Print a report that contains the printer menus.

Device

Menu item Description

Device Information Print a report that contains information about the printer.

Device Statistics Print a report about printer usage and supply status.

Proﬁle List Print a list of proﬁles that are stored in the printer.

Asset Report Print a report that contains the printer serial number and model name.

Menu item Description

Print Fonts

PCL Fonts

PostScript Fonts

Print samples and information about the fonts that are available in each printer

language.

Use printer menus 74

Menu item Description

Print Demo

Demo Page

Print a demo page that is used as a diagnostic tool for print problems.

Network

Menu item Description

Network Setup Page Print a page that shows the conﬁgured network and wireless settings on the

printer.

Note: This menu item appears only in network printers or printers connected

to print servers.

Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using

Wi‑Fi Direct.

Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.

Troubleshooting

Menu item Description

Print Quality Test Pages Print sample pages to identify and correct print quality defects.

Use printer menus 75

Maintain the printer

Checking the status of parts and supplies

1From the control panel, navigate to:

Settings > Reports > Device > Device Statistics

For non‑touch‑screen printer models, press to navigate through the settings.

2From the Supply Information section of the pages printed, check the status of parts and supplies.

Conﬁguring supply notiﬁcations

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Notiﬁcations.

3From the Supplies menu, click Custom Supply Notiﬁcations.

4Select a notiﬁcation for each supply item.

5Apply the changes.

Setting up e‑mail alerts

Conﬁgure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or

when there is a paper jam.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Notiﬁcations > E‑mail Alert Setup, and then conﬁgure the settings.

Note: For more information on SMTP settings, contact your e‑mail provider.

3Click Setup E-mail Lists and Alerts, and then conﬁgure the settings.

4Apply the changes.

Maintain the printer 76

Viewing reports

1From the control panel, navigate to:

Settings > Reports

For non-touch-screen printer models, press to navigate through the settings.

2Select the report that you want to view.

Ordering parts and supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized

supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where

you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party

supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can

also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by

the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver

unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended

life may damage your Lexmark printer or its associated components.

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and

remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine

supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause

damage to your printer. After resetting the supply or part counter, your printer may display an error indicating

the presence of the reset item.

Ordering print cartridges

Notes:

•The estimated cartridge yield is based on the ISO/IEC 19798 standard.

•Extremely low print coverage for extended periods of time may negatively aect actual yield.

Maintain the printer 77

Lexmark CS331 and CS431 Return Program print cartridges

Item United States

and Canada

European

Economic Area

Asia Paciﬁc Latin America Rest of Europe,

Middle East, and

Africa

Return Program print cartridges

Cyan 20N10C0 20N20C0 20N30C0 20N40C0 20N50C0

Magenta 20N10M0 20N20M0 20N30M0 20N40M0 20N50M0

Yellow 20N10Y0 20N20Y0 20N30Y0 20N40Y0 20N50Y0

Black 20N10K0 20N20K0 20N30K0 20N40K0 20N50K0

High yield Return Program print cartridges1

Cyan 20N1HC0 20N2HC0 20N3HC0 20N4HC0 20N5HC0

Magenta 20N1HM0 20N2HM0 20N3HM0 20N4HM0 20N5HM0

Yellow 20N1HY0 20N2HY0 20N3HY0 20N4HY0 20N5HY0

Black 20N1HK0 20N2HK0 20N3HK0 20N4HK0 20N5HK0

Extra high yield Return Program print cartridges2

Cyan 20N1XC0 20N2XC0 20N3XC0 20N4XC0 20N5XC0

Magenta 20N1XM0 20N2XM0 20N3XM0 20N4XM0 20N5XM0

Yellow 20N1XY0 20N2XY0 20N3XY0 20N4XY0 20N5XY0

Black 20N1XK0 20N2XK0 20N3XK0 20N4XK0 20N5XK0

1 Supported only in the Lexmark CS331 printer model.

2 Supported only in the Lexmark CS431 printer model.

For more information on countries located in each region, go to www.lexmark.com/regions.

Lexmark CS331 Regular high yield print cartridges

Item Part number

Cyan 20N0H20

Magenta 20N0H30

Yellow 20N0H40

Black 20N0H10

Lexmark CS431 Regular extra high yield print cartridges

Item Part number

Cyan 20N0X20

Magenta 20N0X30

Yellow 20N0X40

Black 20N0X10

Maintain the printer 78

Lexmark CS439 Return Program print cartridges

Item Part number

Cyan 20N3HCK

Magenta 20N3HMK

Yellow 20N3HYK

Black 20N3HKK

Lexmark C3224, C3326, and C3426 Return Program print cartridges

Item United States

and Canada

European

Economic Area

Asia Paciﬁc Latin America

Distribution

Rest of Europe,

Middle East, and

Africa

Return Program print cartridges

Cyan C3210C0 C3220C0 C3230C0 C3240C0 C3250C0

Magenta C3210M0 C3220M0 C3230M0 C3240M0 C3250M0

Yellow C3210Y0 C3220Y0 C3230Y0 C3240Y0 C3250Y0

Black C3210K0 C3220K0 C3230K0 C3240K0 C3250K0

High yield Return Program print cartridges1

Cyan C331HC0 C332HC0 C333HC0 C334HC0 C335HC0

Magenta C331HM0 C332HM0 C333HM0 C334HM0 C335HM0

Yellow C331HY0 C332HY0 C333HY0 C334HY0 C335HY0

Black C331HK0 C332HK0 C333HK0 C334HK0 C335HK0

Extra high yield Return Program print cartridges2

Cyan C341XC0 C342XC0 C343XC0 C344XC0 C345XC0

Magenta C341XM0 C342XM0 C343XM0 C344XM0 C345XM0

Yellow C341XY0 C342XY0 C343XY0 C344XY0 C345XY0

Black C341XK0 C342XK0 C343XK0 C344XK0 C345XK0

1 Supported only in the Lexmark C3326 printer model.

2 Supported only in the Lexmark C3426 printer model.

Lexmark C3224 Regular print cartridges

Item Part number

Cyan C320020

Magenta C320030

Yellow C320040

Black C320010

Maintain the printer 79

Lexmark C3326 Regular high yield print cartridges

Item Part number

Cyan C330H20

Magenta C330H30

Yellow C330H40

Black C330H10

Lexmark C3426 Regular extra high yield print cartridges

Item Part number

Cyan C340X20

Magenta C340X30

Yellow C340X40

Black C340X10

Lexmark C2326 Regular print cartridges

Item United States and Canada Europe, Middle East, Africa, and Mexico

Cyan 24B7495 24B7499

Magenta 24B7496 24B7500

Yellow 24B7497 24B7501

Black 24B7498 24B7502

Ordering a waste toner bottle

Item Part number

Waste toner bottle 20N0W00

Maintain the printer 80

Replacing parts and supplies

Replacing a print cartridge

Note: If the tray is extended, then remove it before replacing a cartridge.

1Open the front door, and then ﬁrmly push it down.

2Pull out the print cartridge tray.

Maintain the printer 81

3Remove the used print cartridge.

4Unpack the new print cartridge.

Warning—Potential Damage: Do not expose the underside of the print cartridge to direct light. Extended

exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the underside of the print cartridge. Doing so may aect the

quality of future print jobs.

Maintain the printer 82

5Insert the new print cartridge.

6Insert the print cartridge tray, and then close the door.

Replacing the waste toner bottle

1Remove the used waste toner bottle.

Note: To avoid spilling the toner, place the bottle in an upright position.

2Unpack the new waste toner bottle.

Maintain the printer 83

3Insert the new waste toner bottle.

Replacing the tray

1Remove the used tray.

2Unpack the new tray.

3Insert the new tray.

Maintain the printer 84

Replacing the manual feeder

1Remove the tray.

2Remove the used manual feeder.

3Unpack the new manual feeder.

4Insert the new manual feeder.

5Insert the tray.

Replacing the pick tires

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

Maintain the printer 85

3Open the front door, and then ﬁrmly push it down.

4Pull out the print cartridge tray.

5To avoid stray toner contamination, place a sheet of paper on the top of the print cartridge tray, and then

insert the print cartridge tray.

6Close the front door.

Maintain the printer 86

7Remove the tray.

8Remove the waste toner bottle.

Note: To avoid spilling the toner, place the bottle in an upright position.

9Position the printer on its side.

Maintain the printer 87

10 Remove the used pick tires.

11 Unpack the new pick tires.

Note: To avoid contamination, make sure that your hands are clean.

Maintain the printer 88

12 Insert the new pick tires.

13 Return the printer to its original position, and then insert the waste toner bottle.

14 Insert the tray.

15 Open the front door, and then ﬁrmly push it down.

16 Pull out the print cartridge tray.

17 Remove the paper, and then insert the print cartridge tray.

18 Close the front door.

19 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

20 Turn on the printer.

Resetting the supply usage counters

1From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁg Menu > Supply Usage And Counters

For non-touch-screen printer models, press to navigate through the settings.

2Select the supply counter that you want to reset.

Maintain the printer 89

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and

remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine

supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause

damage to your printer. After resetting the supply or part counter, your printer may display an error indicating

the presence of the reset item.

Cleaning printer parts

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

Notes:

•Perform this task after every few months.

•Damage to the printer caused by improper handling is not covered by the printer warranty.

1Turn o the printer, and then unplug the power cord from the electrical outlet.

2Remove paper from the standard bin.

3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4Wipe the outside of the printer with a damp, soft, lint‑free cloth.

Notes:

•Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer.

•Make sure that all areas of the printer are dry after cleaning.

5Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

Cleaning the touch screen

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

1Turn o the printer, and then unplug the power cord from the electrical outlet.

2Using a damp, soft, lint‑free cloth, wipe the touch screen.

Notes:

•Do not use household cleaners or detergents, as they may damage the touch screen.

•Make sure that the touch screen is dry after cleaning.

Maintain the printer 90

3Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

Cleaning the pick tires

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Open the front door, and then ﬁrmly push it down.

4Pull out the print cartridge tray.

Maintain the printer 91

5To avoid stray toner contamination, place a sheet of paper on top of the print cartridge tray, and then insert

the print cartridge tray.

6Close the front door.

7Remove the tray.

8Remove the waste toner bottle.

Note: To avoid spilling the toner, place the bottle in an upright position.

Maintain the printer 92

9Position the printer on its side.

10 Remove the pick tires.

11 Apply isopropyl alcohol to a soft, lint-free cloth, and then wipe the pick tires.

Maintain the printer 93

12 Insert the pick tires.

13 Return the printer to its original position, and then insert the waste toner bottle.

14 Insert the tray.

15 Open the front door, and then ﬁrmly push it down.

16 Pull out the print cartridge tray.

17 Remove the paper, and then insert the print cartridge tray.

18 Close the front door.

19 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

20 Turn on the printer.

Maintain the printer 94

Saving energy and paper

Conﬁguring power save mode settings

Sleep mode

1From the control panel, navigate to:

Settings > Device > Power Management > Timeouts > Sleep Mode

For non‑touch‑screen printer models, press to navigate through the settings.

2Enter the amount of time that the printer stays idle before it enters Sleep mode.

Hibernate mode

1From the control panel, navigate to:

Settings > Device > Power Management > Timeouts > Hibernate Timeout

For non‑touch‑screen printer models, press to navigate through the settings.

2Select the amount of time before the printer enters Hibernate mode.

Notes:

•Make sure to wake the printer from Hibernate mode before sending a print job.

•To wake the printer from Hibernate mode, press the power button.

•The Embedded Web Server is disabled when the printer is in Hibernate mode.

Adjusting the brightness of the display

Note: This setting is available only in some printer models.

1From the home screen, touch Settings > Device > Preferences.

2In the Screen Brightness menu, adjust the setting.

Conserving supplies

•Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

•Print multiple pages on a single sheet of paper.

•Use the preview feature to see how the document looks like before printing it.

•Print one copy of the document to check its content and format for accuracy.

Moving the printer to another location

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require

two or more people to lift it safely.

Maintain the printer 95

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same

time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

For shipping instructions, go to http://support.lexmark.com or contact customer support.

Maintain the printer 96

Troubleshoot a problem

Print quality problems

Find the image that resembles the print quality problem you are having, and then click the link below it to read

problem-solving steps.

“Blank or white pages” on

page 98

“Dark print” on page 99 “Ghost images” on page 101 “Gray or colored background”

on page 102

“Incorrect margins” on

page 103

“Light print” on page

104

“Missing colors” on page

106

“Mottled print and dots” on

page 107

“Paper curl” on page

108

“Print crooked or skewed”

on page 109

“Solid color or black images”

on page 110

“Text or images cut o” on

page 111

Troubleshoot a problem 97

“Toner easily rubs o” on

page 112

“Uneven print density” on

page 113

“Horizontal dark lines” on

page 114

“Vertical dark lines” on

page 116

“Horizontal white lines”

on page 117

“Vertical white lines” on

page 119

“Repeating defects” on

page 120

Printing problems

Print quality is poor

Blank or white pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 98

Action Yes No

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the printer printing blank or white pages?

Contact customer

support.

The problem is

solved.

Dark print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aPerform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust

bPrint the document.

Is the print too dark?

Go to step 2. The problem is

solved.

Troubleshoot a problem 99

Action Yes No

Step 2

aDepending on your operating system, reduce toner darkness

from the Printing Preferences or Print dialog.

Note: You can also change the setting on the printer control

panel. Navigate to:

Settings > Print > Quality > Toner Darkness

bPrint the document.

Is the print too dark?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bPrint the document.

Is the print too dark?

Go to step 4. The problem is

solved.

Step 4

Check if the paper has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

Go to step 5. Go to step 6.

Step 5

aReplace textured or rough paper with plain paper.

bPrint the document.

Is the print too dark?

Go to step 6. The problem is

solved.

Step 6

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print too dark?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 100

Ghost images

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aLoad the tray with the correct paper type.

bPrint the document.

Do ghost images appear on prints?

Go to step 2. The problem is

solved.

Step 2

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do ghost images appear on prints?

Go to step 3. The problem is

solved.

Step 3

aPerform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust.

bPrint the document.

Do ghost images appear on prints?

Go to step 4. The problem is

solved.

Troubleshoot a problem 101

Action Yes No

Step 4

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do ghost images appear on prints?

Contact customer

support.

The problem is

solved.

Gray or colored background

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aPerform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust.

bPrint the document.

Does gray or colored background appear on prints?

Go to step 2. The problem is

solved.

Troubleshoot a problem 102

Action Yes No

Step 2

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Does gray or colored background appear on prints?

Contact customer

support.

The problem is

solved.

Incorrect margins

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aAdjust the paper guides to the correct position for the paper

loaded.

bPrint the document.

Are the margins correct?

The problem is

solved.

Go to step 2.

Troubleshoot a problem 103

Action Yes No

Step 2

aDepending on your operating system, specify the paper size

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting from the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Are the margins correct?

The problem is

solved.

Contact customer

support.

Light print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aPerform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust.

bPrint the document.

Is the print light?

Go to step 2. The problem is

solved.

Step 2

aDepending on your operating system, increase toner darkness

from the Printing Preferences or Print dialog.

Note: You can also change the setting on the printer control

panel. Navigate to Settings > Print > Quality > Toner

Darkness.

bPrint the document.

Is the print light?

Go to step 3. The problem is

solved.

Troubleshoot a problem 104

Action Yes No

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Is the print light?

Go to step 4. The problem is

solved.

Step 4

Check if paper has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

Go to step 5. Go to step 7.

Step 5

aReplace textured or rough paper with plain paper.

bPrint the document.

Is the print light?

Go to step 7. The problem is

solved.

Step 6

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print light?

Go to step 7. The problem is

solved.

Troubleshoot a problem 105

Action Yes No

Step 7

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the print light?

Contact customer

support.

The problem is

solved.

Missing colors

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridge of the missing color.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Are some colors missing on prints?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 106

Mottled print and dots

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

Check the printer for leaked toner contamination.

Is the printer free of leaked toner?

Go to step 2. Contact customer

support.

Step 2

aFrom the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bCheck if the paper size and paper type settings match the

paper loaded.

Note: Make sure that paper does not have texture or rough

ﬁnishes.

Do the settings match?

Go to step 4. Go to step 3.

Step 3

aDepending on your operating system, specify the paper size

and paper type from the Printing Preferences or Print dialog.

Note: Make sure that the settings match the paper loaded.

bPrint the document.

Is the print mottled?

Go to step 4. The problem is

solved.

Step 4

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print mottled?

Go to step 5. The problem is

solved.

Troubleshoot a problem 107

Action Yes No

Step 5

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the print mottled?

Contact customer

support.

The problem is

solved.

Paper curl

Action Yes No

Step 1

aCheck if the paper loaded is supported.

Note: If paper is not supported, then load a supported paper.

bPrint the document.

Is the paper curled?

Go to step 2. The problem is

solved.

Step 2

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the paper curled?

Go to step 3. The problem is

solved.

Troubleshoot a problem 108

Action Yes No

Step 3

aAdjust the guides in the tray to the correct position for the paper

loaded.

bPrint the document.

Is the paper curled?

Go to step 4. The problem is

solved.

Step 4

aDepending on your operating system, specify the paper size

and paper type from the Printing Preferences or Print dialog.

Notes:

•Make sure that the settings match the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type. For non‑touch‑screen printer models,

press to navigate through the settings.

bPrint the document.

Is the paper curled?

Go to step 5. The problem is

solved.

Step 5

aRemove paper, ﬂip it over, and then reload paper.

bPrint the document.

Is the paper curled?

Go to step 6. The problem is

solved.

Step 6

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the paper curled?

Contact customer

support.

The problem is

solved.

Print crooked or skewed

Troubleshoot a problem 109

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aAdjust the paper guides in the tray to the correct position for

the paper loaded.

bPrint the document.

Is the print crooked or skewed?

Go to step 2. The problem is

solved.

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print crooked or skewed?

Go to step 3. The problem is

solved.

Step 3

aCheck if the paper loaded is supported.

Note: If paper is not supported, then load a supported paper.

bPrint the document.

Is the print crooked or skewed?

Contact customer

support.

The problem is

solved.

Solid color or black images

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 110

Action Yes No

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the printer printing solid color or black images?

Contact customer

support.

The problem is

solved.

Text or images cut o

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aAdjust the paper guides in the tray to the correct position for

the paper loaded.

bPrint the document.

Are text or images cut o?

Go to step 2. The problem is

solved.

Troubleshoot a problem 111

Action Yes No

Step 2

aDepending on your operating system, specify the paper size

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Are text or images cut o?

Go to step 3. The problem is

solved.

Step 3

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Are text or images cut o?

Contact customer

support.

The problem is

solved.

Toner easily rubs o

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 112

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bPrint the document.

Does toner easily rub o?

Go to step 2. The problem is

solved.

Step 2

aCheck if the paper weight is supported.

Note: If paper weight is not supported, then load a supported

one.

bPrint the document.

Does toner easily rub o?

Go to step 3. The problem is

solved.

Step 3

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Does toner easily rub o?

Contact customer

support.

The problem is

solved.

Uneven print density

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 113

Action Yes No

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the print density uneven?

Contact customer

support.

The problem is

solved.

Horizontal dark lines

Notes:

•Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press

to navigate through the settings.

•If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.

Troubleshoot a problem 114

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do dark lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bPrint the document.

Do dark lines appear on prints?

Go to step 3. The problem is

solved.

Step 3

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do dark lines appear on prints?

Go to step 4. The problem is

solved.

Step 4

aPerform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust

bPrint the document.

Do dark lines appear on prints?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 115

Vertical dark lines

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do vertical dark lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bPrint the document.

Do vertical dark lines appear on prints?

Go to step 3. The problem is

solved.

Troubleshoot a problem 116

Action Yes No

Step 3

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do vertical dark lines appear on prints?

Contact customer

support.

The problem is

solved.

Horizontal white lines

Notes:

•Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press

to navigate through the settings.

•If horizontal white lines keep appearing on your prints, then see the “Repeating defects” topic.

Troubleshoot a problem 117

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do horizontal white lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do horizontal white lines appear on prints?

Go to step 3. The problem is

solved.

Step 3

aPerform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust

bPrint the document.

Do horizontal white lines appear on prints?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 118

Vertical white lines

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do vertical white lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

Check if you are using the recommended paper type.

aLoad the paper source with the recommended paper type.

bPrint the document.

Do vertical white lines appear on prints?

Go to step 3. The problem is

solved.

Troubleshoot a problem 119

Action Yes No

Step 3

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do vertical white lines appear on prints?

Contact customer

support.

The problem is

solved.

Repeating defects

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 120

Action Yes No

aUsing the Print Quality Test Pages, measure the distance

between the repeating defects on the aected color page.

bCheck if the repeating defects match any of the following

measurements:

Print cartridges

•25.70 mm (1.01 in.)

•35.30 mm (1.39 in.)

•75.6 mm (2.98 in.)

•26.7 mm (1.05 in.)

Fuser

•56.5 mm (2.22 in.)

Transfer module

•25.10 mm (0.99 in.)

•59.70 mm (2.35 in.)

•28.30 mm (1.11 in.)

•65 mm (2.56 in.)

•44 mm (1.73 in.)

Do the repeating defects match any of the measurements?

Take note of the

distance, and then

contact customer

support.

Take note of the

distance, and then

contact customer

support.

Print jobs do not print

Action Yes No

Step 1

aFrom the document you are trying to print, open the Print

dialog, and then check if you have selected the correct printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 2.

Step 2

aCheck if the printer is on.

bResolve any error messages that appear on the display.

cPrint the document.

Is the document printed?

The problem is

solved.

Go to step 3.

Troubleshoot a problem 121

Action Yes No

Step 3

aCheck if the ports are working and if the cables are securely

connected to the computer and the printer.

For more information, see the setup documentation that came

with the printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 4.

Step 4

aTurn o the printer, wait for about 10 seconds, and then turn on

the printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 5.

Step 5

aRemove, and then reinstall the print driver.

bPrint the document.

Is the document printed?

The problem is

solved.

Contact customer

support.

Slow printing

Action Yes No

Step 1

Make sure that the printer cable is securely connected to the

printer and to the computer, print server, option, or other network

device.

Is the printer printing slow?

Go to step 2. The problem is

solved.

Step 2

aMake sure that the printer is not in Quiet Mode.

•From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁg Menu > Device

Operations > Quiet Mode

For non‑touch‑screen printer models, press to navigate

through the settings.

bPrint the document.

Is the printer printing slow?

Go to step 3. The problem is

solved.

Troubleshoot a problem 122

Action Yes No

Step 3

aDepending on your operating system, specify the print

resolution from the Printing Preferences or Print dialog.

bSet the resolution to 4800 CQ.

cPrint the document.

Is the printer printing slow?

Go to step 4. The problem is

solved.

Step 4

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type. For non‑touch‑screen printer models,

press to navigate through the settings.

•Heavier paper prints more slowly.

•Paper narrower than letter, A4, and legal may print more

slowly.

bPrint the document.

Is the printer printing slow?

Go to step 5. The problem is

solved.

Step 5

aMake sure that the printer settings for texture and weight match

the paper being loaded.

From the control panel, navigate to:

Settings > Paper > Media Conﬁguration > Media Types

For non‑touch‑screen printer models, press to navigate

through the settings.

Note: Rough paper textures and heavy paper weights may

print more slowly.

bPrint the document.

Is the printer printing slow?

Go to step 6. The problem is

solved.

Step 6

Remove held jobs.

Is the printer printing slow?

Go to step 7. The problem is

solved.

Troubleshoot a problem 123

Action Yes No

Step 7

aMake sure that the printer is not overheating.

Notes:

•Allow the printer to cool down after a long print job.

•Observe the recommended ambient temperature for the

printer. For more information, see “Selecting a location

for the printer” on page 18.

bPrint the document.

Is the printer printing slow?

Contact customer

support.

The problem is

solved.

Job prints from the wrong tray or on the wrong paper

Action Yes No

Step 1

aCheck if you are printing on the correct paper.

bPrint the document.

Is the document printed on the correct paper?

Go to step 2. Load the correct

paper size and paper

type.

Step 2

aDepending on your operating system, specify the paper size

and paper type from the Printing Preferences or Print dialog.

Note: You can also change the settings on the printer control

panel. Navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

For non‑touch‑screen printer models, press to navigate

through the settings.

bMake sure that the settings match the paper loaded.

cPrint the document.

Is the document printed on the correct paper?

The problem is

solved.

Go to step 3.

Step 3

aCheck if the trays are linked.

For more information, see “Linking trays” on page 26.

bPrint the document.

Is the document printed from the correct tray?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 124

Conﬁdential and other held documents do not print

Action Yes No

Step 1

aFrom the control panel, check if the documents appear in the

Held Jobs list.

Note: If the documents are not listed, then print the

documents using the Print and Hold options.

bPrint the documents.

Are the documents printed?

The problem is

solved.

Go to step 2.

Step 2

The print job may contain a formatting error or invalid data. Delete

the print job, and then send it again.

Are the documents printed?

The problem is

solved.

Go to step 3.

Step 3

If you are printing from the Internet, then the printer may be reading

the multiple job titles as duplicates.

For Windows users

aOpen the Printing Preferences dialog.

bFrom the Print and Hold tab, click Use Print and Hold, and then

click Keep duplicate documents.

cEnter a PIN, and then save the changes.

dSend the print job.

For Macintosh users

aSave and name each job dierently.

bSend the job individually.

Are the documents printed?

The problem is

solved.

Go to step 4.

Step 4

aDelete some held jobs to free up printer memory.

bPrint the documents.

Are the documents printed?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 125

The printer is not responding

Action Yes No

Step 1

Check if the power cord is connected to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or

electrical shock, connect the power cord to an appropriately

rated and properly grounded electrical outlet that is near the

product and easily accessible.

Is the printer responding?

The problem is

solved.

Go to step 2.

Step 2

Check if the electrical outlet is turned o by a switch or breaker.

Is the electrical outlet turned o by a switch or breaker?

Turn on the switch or

reset the breaker.

Go to step 3.

Step 3

Check if the printer is on.

Is the printer on?

Go to step 4. Turn on the printer.

Step 4

Check if the printer is in Sleep or Hibernate mode.

Is the printer in Sleep or Hibernate mode?

Press the power

button to wake the

printer.

Go to step 5.

Step 5

Check if the cables connecting the printer and the computer are

inserted to the correct ports.

Are the cables inserted to the correct ports?

Go to step 6. Insert the cables to

the correct ports.

Step 6

Turn o the printer, install the hardware options, and then turn on

the printer.

For more information, see the documentation that came with the

option.

Is the printer responding?

The problem is

solved.

Go to step 7.

Step 7

Install the correct print driver.

Is the printer responding?

The problem is

solved.

Go to step 8.

Step 8

Turn o the printer, wait for about 10 seconds, and then turn on the

printer.

Is the printer responding?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 126

Network connection problems

Cannot open Embedded Web Server

Action Yes No

Step 1

Check if the printer is on.

Is the printer on?

Go to step 2. Turn on the printer.

Step 2

Make sure that the printer IP address is correct.

Notes:

•View the IP address on the home screen.

•An IP address appears as four sets of numbers separated by

periods, such as 123.123.123.123.

Is the printer IP address correct?

Go to step 3. Type the correct

printer IP address in

the address ﬁeld.

Step 3

Check if you are using a supported browser:

•Internet Explorer version 11 or later

•Microsoft Edge

•Safari version 6 or later

•Google ChromeTM version 32 or later

•Mozilla Firefox version 24 or later

Is your browser supported?

Go to step 4. Install a supported

browser.

Step 4

Check if the network connection is working.

Is the network connection working?

Go to step 5. Contact your

administrator.

Step 5

Make sure that the cable connections to the printer and print server

are secure. For more information, see the documentation that

came with the printer.

Are the cable connections secure?

Go to step 6. Secure the cable

connections.

Step 6

Check if the web proxy servers are disabled.

Are the web proxy servers disabled?

Go to step 7. Contact your

administrator.

Troubleshoot a problem 127

Action Yes No

Step 7

Access the Embedded Web Server.

Did the Embedded Web Server open?

The problem is

solved.

Contact customer

support.

Cannot connect the printer to the Wi‑Fi network

Note: This feature is available only in some printer models.

Action Yes No

Step 1

Make sure that Active Adapter is set to Auto.

From the control panel, navigate to:

Settings > Network/Ports > Network Overview > Active Adapter

> Auto

For non‑touch‑screen printer models, press to navigate

through the settings.

Can the printer connect to the Wi‑Fi network?

The problem is

solved.

Go to step 2.

Step 2

Check if the correct Wi‑Fi network is selected.

Note: Some routers may share the default SSID.

Are you connecting to the correct Wi‑Fi network?

Go to step 4. Go to step 3.

Step 3

Connect to the correct Wi‑Fi network. For more information, see

“Connecting the printer to a Wi‑Fi network” on page 29.

Can the printer connect to the Wi‑Fi network?

The problem is

solved.

Go to step 4.

Step 4

Check the wireless security mode.

From the control panel, navigate to:

Settings > Network/Ports > Wireless > Wireless Security Mode

For non‑touch‑screen printer models, press to navigate

through the settings.

Is the correct wireless security mode selected?

Go to step 6. Go to step 5.

Step 5

Select the correct wireless security mode.

Can the printer connect to the Wi‑Fi network?

The problem is

solved.

Go to step 6.

Troubleshoot a problem 128

Action Yes No

Step 6

Make sure that you entered the correct network password.

Note: Take note of the spaces, numbers, and capitalization in the

password.

Can the printer connect to the Wi‑Fi network?

The problem is

solved.

Contact customer

support.

Issues with supplies

Replace cartridge, printer region mismatch

To correct this problem, purchase a cartridge with the correct region that matches the printer region, or

purchase a worldwide cartridge.

•The ﬁrst number in the message after 42 indicates the region of the printer.

•The second number in the message after 42 indicates the region of the cartridge.

Printer and print cartridge regions

Region Numeric code

Worldwide or Undeﬁned region 0

North America (United States, Canada) 1

European Economic Area, Western Europe, Nordic countries, Switzerland 2

Asia Paciﬁc 3

Latin America 4

Rest of Europe, Middle East, Africa 5

Australia, New Zealand 6

Invalid region 9

Note: To ﬁnd the region settings of the printer and print cartridge, print the Print Quality Test Pages.

From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.

Non‑Lexmark supply

The printer has detected a non‑Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-

party supplies or parts may aect the performance, reliability, or life of the printer and its imaging

components.

All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable

results if third-party supplies or parts are used. Imaging component usage beyond the intended life may

damage your Lexmark printer or associated components.

Troubleshoot a problem 129

Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.

Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your

printer, do either of the following:

For touch‑screen printer models, press twice, and then press twice.

For non‑touch‑screen printer models, press and hold X and simultaneously for 15 seconds.

If you do not want to accept these risks, then remove the third-party supply or part from your printer and

install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and

supplies” on page 77.

For touch‑screen printer models, if the printer does not print after pressing twice, and then

pressing twice, then reset the supply usage counter.

For non‑touch‑screen printer models, if the printer does not print after pressing and holding X and

simultaneously for 15 seconds, then reset the supply usage counter.

1From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁg Menu > Supply Usage And Counters

For non‑touch‑screen printer models, press to navigate through the settings.

2Select the part or supply that you want to reset.

3To clear the message, do either of the following:

•For touch‑screen printer models, press twice, and then press twice.

•For non‑touch‑screen printer models, press and hold X and simultaneously for 15 seconds.

Note: If you are unable to reset the supply usage counters, then return the item to the place of

purchase.

Clearing jams

Avoiding jams

Load paper properly

•Make sure that the paper lies ﬂat in the tray.

Correct loading of paper Incorrect loading of paper

•Do not load or remove a tray while the printer is printing.

Troubleshoot a problem 130

•Do not load too much paper. Make sure that the stack height is below the maximum paper ﬁll indicator.

•Do not slide paper into the tray. Load paper as shown in the illustration.

•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or

envelopes.

•Push the tray ﬁrmly into the printer after loading paper.

Use recommended paper

•Use only recommended paper or specialty media.

•Do not load paper that is wrinkled, creased, damp, bent, or curled.

•Flex, fan, and align the paper edges before loading.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, weights, or types in the same tray.

•Make sure that the paper size and type are set correctly on the computer or printer control panel.

•Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:

•When Jam Assist is set to On, the printer might attempt to ﬂush blank pages or pages with partial prints

after a jammed page has been cleared. Check your printed output for blank pages.

•When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Troubleshoot a problem 131

Jam locations

1Standard bin

2Manual feeder

3Trays

4Door B

5Door E

Paper jam in the standard tray

1Open door B.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Troubleshoot a problem 132

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Close the door.

Troubleshoot a problem 133

4Remove the tray and the manual feeder.

5Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

6Insert the manual feeder and the tray.

Paper jam in the optional tray

1Open door B.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Troubleshoot a problem 134

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Close the door.

4Open door E.

5Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Troubleshoot a problem 135

6Close the door.

7Remove the optional tray.

8Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

9Insert the tray.

Paper jam in the standard bin

Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Troubleshoot a problem 136

Paper jam in the manual feeder

1Remove the tray and the manual feeder.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Troubleshoot a problem 137

3Insert the manual feeder and the tray.

Paper jam in door B

1Open door B.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

2Remove the jammed paper from any of the following areas:

Note: Make sure that all paper fragments are removed.

Troubleshoot a problem 138

•Fuser area

Troubleshoot a problem 139

•Below the fuser area

•Duplex unit

3Close the door.

Troubleshoot a problem 140

Paper feed problems

Envelope seals when printing

Action Yes No

Step 1

aUse an envelope that has been stored in a dry environment.

Note: Printing on envelopes with high moisture content can

seal the ﬂaps.

bSend the print job.

Does the envelope seal when printing?

Go to step 2. The problem is

solved.

Step 2

aMake sure that paper type is set to Envelope.

From the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

For non‑touch‑screen printer models, press to navigate

through the settings.

bSend the print job.

Does the envelope seal when printing?

Contact customer

support.

The problem is

solved.

Collated printing does not work

Action Yes No

Step 1

aFrom the control panel, navigate to:

Settings > Print > Layout > Collate

For non‑touch‑screen printer models, press to navigate

through the settings.

bSelect On [1,2,1,2,1,2].

cPrint the document.

Is the document collated correctly?

The problem is

solved.

Go to step 2.

Step 2

aFrom the document that you are trying to print, open the Print

dialog, and then select Collate.

bPrint the document.

Is the document collated correctly?

The problem is

solved.

Go to step 3.

Troubleshoot a problem 141

Action Yes No

Step 3

aReduce the number of pages to print.

bPrint the document.

Are the pages collated correctly?

The problem is

solved.

Contact customer

support.

Tray linking does not work

Action Yes No

Step 1

aCheck if the trays contain the same paper size and paper type.

bCheck if the paper guides are positioned correctly.

cPrint the document.

Do the trays link correctly?

The problem is

solved.

Go to step 2.

Step 2

aFrom the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

For non-touch-screen printer models, press to navigate

through the settings.

bSet the paper size and paper type to match the paper loaded

in the linked trays.

cPrint the document.

Do the trays link correctly?

The problem is

solved.

Go to step 3.

Step 3

aMake sure that Tray Linking is set to Automatic. For more

information, see “Linking trays” on page 26.

bPrint the document.

Do the trays link correctly?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 142

Paper frequently jams

Action Yes No

Step 1

aRemove the tray.

bCheck if paper is loaded correctly.

Notes:

•Make sure that the paper guides are positioned correctly.

•Make sure that the stack height is below the maximum

paper ﬁll indicator.

•Make sure to print on recommended paper size and type.

cInsert the tray.

dPrint the document.

Do paper jams occur frequently?

Go to step 2. The problem is

solved.

Step 2

aFrom the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

For non‑touch‑screen printer models, press to navigate

through the settings.

bSet the correct paper size and type.

cPrint the document.

Do paper jams occur frequently?

Go to step 3. The problem is

solved.

Step 3

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Do paper jams occur frequently?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 143

Jammed pages are not reprinted

Action Yes No

aFrom the control panel, navigate to:

Settings > Device > Notiﬁcations > Jam Content Recovery

For non‑touch‑screen printer models, press to navigate

through the settings.

bIn the Jam Recovery menu, select On or Auto.

cPrint the document.

Are the jammed pages reprinted?

The problem is

solved.

Contact customer

support.

Color quality problems

Modifying the colors in printed output

For non-touch-screen printer models, press to navigate through the settings.

1From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Correction

2From the Color Correction menu, select Manual > Color Correction Content.

3Choose the appropriate color conversion setting.

Object type Color conversion tables

RGB Image

RGB Text

RGB Graphics

•Vivid—Produces brighter, more saturated colors and may be

applied to all incoming color formats.

•sRGB Display—Produces an output that approximates the colors

displayed on a computer monitor. Black toner usage is optimized

for printing photographs.

•Display‑True Black—Produces an output that approximates the

colors displayed on a computer monitor. This setting uses only

black toner to create all levels of neutral gray.

•sRGB Vivid—Provides an increased color saturation for the sRGB

Display color correction. Black toner usage is optimized for

printing business graphics.

•O

CMYK Image

CMYK Text

CMYK Graphics

•US CMYK—Applies color correction to approximate the

Speciﬁcations for Web Oset Publishing (SWOP) color output.

•Euro CMYK—Applies color correction to approximate Euroscale

color output.

•Vivid CMYK—Increases the color saturation of the US CMYK color

correction setting.

•O

Troubleshoot a problem 144

FAQ about color printing

What is RGB color?

RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce

a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors

observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.

What is CMYK color?

CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black

used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various

amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color

laser printers create colors in this manner.

How is color speciﬁed in a document to be printed?

Software programs are used to specify and modify the document color using RGB or CMYK color

combinations. For more information, see the software program Help topics.

How does the printer know what color to print?

When printing a document, information describing the type and color of each object is sent to the printer and

is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta,

yellow, and black toner used to produce the color you want. The object information determines the application

of color conversion tables. For example, it is possible to apply one type of color conversion table to text while

applying a dierent color conversion table to photographic images.

What is manual color correction?

When manual color correction is enabled, the printer employs user‑selected color conversion tables to

process objects. Manual color correction settings are speciﬁc to the type of object being printed (text,

graphics, or images). It is also speciﬁc to how the color of the object is speciﬁed in the software program

(RGB or CMYK combinations). To apply a dierent color conversion table manually, see “Modifying the colors

in printed output” on page 144.

If the software program does not specify colors with RGB or CMYK combinations, then manual color correction

is not useful. It is also not eective if the software program or the computer operating system controls the

adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for

the documents.

How can I match a particular color (such as a corporate logo)?

From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available

from the Color Samples page of the Embedded Web Server. Selecting any sample set generates

multiple‑page prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination,

depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB

combination labeled on the box through the selected color conversion table.

By examining Color Samples sets, you can identify the box with color closest to the color being matched.

The color combination labeled on the box can then be used for modifying the color of the object in a software

program. For more information, see the software program Help topics. Manual color correction may be

necessary to use the selected color conversion table for the particular object.

Selecting which Color Samples set to use for a particular color‑matching problem depends on:

•The Color Correction setting being used (Auto, O, or Manual)

•The type of object being printed (text, graphics, or images)

•How the color of the object is speciﬁed in the software program (RGB or CMYK combinations)

Troubleshoot a problem 145

If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples

pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations speciﬁed

in the program through color management. In these situations, the printed color may not be an exact match

of the Color Samples pages.

The print appears tinted

Action Yes No

Step 1

Perform Color Adjust.

aFrom the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust

For non-touch-screen printer models, press to navigate

through the settings.

bPrint the document.

Does the print appear tinted?

Go to step 2. The problem is

solved.

Step 2

aFrom the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color

Balance

For non-touch-screen printer models, press to navigate

through the settings.

bAdjust the settings.

cPrint the document.

Does the print appear tinted?

Contact customer

support.

The problem is

solved.

Contacting customer support

Before contacting customer support, make sure to have the following information:

•Printer problem

•Error message

•Printer model type and serial number

Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,

support documentation, drivers, and other downloads.

Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries

or regions, go to http://support.lexmark.com.

Troubleshoot a problem 146

Recycle and dispose

Recycling Lexmark products

To return Lexmark products for recycling:

1Go to www.lexmark.com/recycle.

2Select the product you want to recycle.

Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be

recycled through your local recycling center.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are

transported in the most ecient and environmentally sensitive manner and that there is less packaging to

dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource

savings. Lexmark also oers recycling of packaging components in some countries or regions. For more

information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available

packaging recycling programs is included with the information on product recycling.

Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your

area.

The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist

in your area.

When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles

the box.

Recycle and dispose 147

Notices

Product information

Product name:

Lexmark C2326, Lexmark C3224dw; Lexmark C3326dw; Lexmark C3426dw; Lexmark CS331dw; Lexmark

CS431dw; Lexmark CS439dn printers

Machine type:

1500

Models:

218, 638, 836, 8c6, 8c9

Edition notice

March 2021

The following paragraph does not apply to any country where such provisions are inconsistent with local

law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY

KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of

express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made

to the information herein; these changes will be incorporated in later editions. Improvements or changes in the

products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to

make these available in all countries in which it operates. Any reference to a product, program, or service is

not intended to state or imply that only that product, program, or service may be used. Any functionally

equivalent product, program, or service that does not infringe any existing intellectual property right may be

used instead. Evaluation and veriﬁcation of operation in conjunction with other products, programs, or services,

except those expressly designated by the manufacturer, are the user’s responsibility.

For Lexmark technical support, go to http://support.lexmark.com.

For information on Lexmark's privacy policy governing the use of this product, go to

www.lexmark.com/privacy.

For information on supplies and downloads, go to www.lexmark.com.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is deﬁned in 48

C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are

used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.

227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software

Notices 148

Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only

those rights as are granted to all other end users pursuant to the terms and conditions herein.

Trademarks

Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the

United States and/or other countries.

Android, Google Play, and Google Chrome are trademarks of Google LLC.

Macintosh, macOS, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.

App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Use of the Works with

Apple badge means that an accessory has been designed to work speciﬁcally with the technology identiﬁed

in the badge and has been certiﬁed by the developer to meet Apple performance standards.

The Mopria® word mark is a registered and/or unregistered trademark of Mopria Alliance, Inc. in the United

States and other countries. Unauthorized use is strictly prohibited.

PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s

designation of a set of printer commands (language) and functions included in its printer products. This printer

is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used

in various application programs, and that the printer emulates the functions corresponding to the commands.

PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.

Wi-Fi® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.

All other trademarks are the property of their respective owners.

Licensing notices

All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the

installation software CD.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO

9296.

Note: Some modes may not apply to your product.

Notices 149

1-meter average sound pressure, dBA

Printing One-sided, mono: 51 (C2326, C3224,

C3426, CS431, CS439); 52 (C3326,

CS331)

One-sided, color: 52 (C3224); 53

(C2326, C3326, CS331, CS431,

CS439, C3426)

Two-sided, mono: 49 (C3224); 51

(C3326, CS331), 50 (C2326, CS431,

CS439, C3426)

Two-sided, color: 50 (C3224); 52

(C3326, CS331); 53 (C2326, CS431,

CS439, C3426)

Ready 14

Values are subject to change. See www.lexmark.com for current values.

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the

European Union. We encourage the recycling of our products.

If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your

local sales oce phone number.

India E-Waste notice

This product including components, consumables, parts and spares complies with the “India E-Waste Rules”

and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated

diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight for cadmium, except for the

exemption set in the Rule.

Notices 150

Product disposal

Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local

authorities for disposal and recycling options.

EU battery directive

This product may contain a coin‑cell lithium rechargeable battery. This product is in compliance with EU

Directive 2006/66/EC as amended by Directive 208/12/EC, 2008/103/EC, and 2013/56/EU.

Returning Lexmark cartridges for reuse or recycling

The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse

or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or

demanufactured for recycling. The boxes used to return the cartridges are also recycled.

To return Lexmark cartridges for reuse or recycling, do the following:

1Go to www.lexmark.com/recycle.

2Select the product that you want to recycle.

Static sensitivity notice

This symbol identiﬁes static-sensitive parts. Do not touch the areas near these symbols without ﬁrst touching

a metal surface in an area away from the symbol.

To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper

jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior

areas of the printer even if the symbol is not present.

ENERGY STAR

Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certiﬁed to

comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.

Notices 151

Temperature information

Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 8 to 80% RH

-40 to 40°C (-40 to 104°F) and 8 to 80% RH

Maximum wet bulb temperature2: 26.7°C (80.1°F)

Non-condensing environment

Printer / cartridge / imaging unit long-

term storage1

Printer / cartridge / imaging unit short-term

shipping

-40 to 43.3°C (-40 to 110°F)

1 Supplies shelf life is approximately 2 years. This is based on storage in a standard oce environment at 22°C (72°F)

and 45% humidity.

2 Wet-bulb temperature is determined by the air temperature and the relative humidity.

Laser notice

The printer is certiﬁed in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for

Class I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirements

of IEC 60825-1: 2014.

Class I laser products are not considered to be hazardous. The laser system and printer are designed so there

is never any human access to laser radiation above a Class I level during normal operation, user maintenance,

or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser

with the following speciﬁcations:

Class: IIIb (3b) AlGaAs

Nominal output power (milliwatts): 8

Wavelength (nanometers): 770–800

Power consumption

Product power consumption

The following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

Mode Description Power consumption (Watts)

Printing The product is generating hard‑copy output from

electronic inputs.

One-sided: 385 (C3224); 395 (C3326, CS331);

400 (C2326, CS431, CS439, C3426)

Two-sided: 260 (C3224); 275 (C2326, C3326,

CS331, CS431, CS439, C3426)

Copy The product is generating hard‑copy output from

hard‑copy original documents.

N/A

Scan The product is scanning hard‑copy documents. N/A

Ready The product is waiting for a print job. 15.5 (C3224); 15 (C3326, CS331); 17 (C2326,

CS431, CS439, C3426)

Notices 152

Mode Description Power consumption (Watts)

Sleep Mode The product is in a high‑level energy‑saving mode. 0.9 (C3224, C3326, CS331); 1.2 (C2326,

CS431, CS439, C3426)

Hibernate The product is in a low‑level energy‑saving mode. N/A

O The product is plugged into an electrical outlet, but the

power switch is turned o.

0.1

The power consumption levels listed in the previous table represent time-averaged measurements.

Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

Sleep Mode

This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by

lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged

after this product is not used for a speciﬁed period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 15

By using the conﬁguration menus, the Sleep Mode Timeout can be modiﬁed between 1 minute and 120 minutes.

If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60

minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the

response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but

uses more energy.

Hibernate Mode

This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in

Hibernate Mode, all other systems and devices are powered down safely.

The Hibernate mode can be entered in any of the following methods:

•Using the Hibernate Timeout

•Using the Schedule Power modes

Factory default Hibernate Timeout for this product in all countries or regions 3 days

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modiﬁed

between one hour and one month.

O mode

If this product has an o mode which still consumes a small amount of power, then to completely stop product

power consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage

It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are

provided in power units of Watts, the power consumption should be multiplied by the time the product spends

Notices 153

in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's

energy usage.

Regulatory notices for wireless products

This section contains regulatory information that applies only to wireless models.

If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com.

Modular component notice

Wireless models contain one of the following modular components:

Lexmark Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001

Lexmark Regulatory Type/Model Number LEX-M07-001; FCC ID:IYLLEXM07001; IC:2376A-LEXM07001

To determine which modular components are installed in your particular product, refer to the labeling on your

actual product.

Exposure to radio frequency radiation

The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other

regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and

any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

Innovation, Science and Economic Development Canada

This device complies with Innovation, Science and Economic Development Canada license-exempt RSS

standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the

device.

Innovation, Sciences et Développement économique Canada

Cet appareil est conforme aux normes RSS exemptes de licence d'Innovation, Sciences et Développement

économique Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit

pas causer d'interférences et (2) il doit accepter toutes les interférences, y compris les celles qui peuvent

entraîner un fonctionnement indésirable.

Notices 154

Singapore IMDA statement

This product is approved for use in Singapore.

Complies with

IMDA Standards

DA102160

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the

approximation and harmonization of the laws of the Member States relating to radio equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön

fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the

Directives is available upon request from the Authorized Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

Compliance is indicated by the CE marking:

Restrictions

This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all

the countries listed in the table below:

AT BE BG CH CY CZ DE DK EE

EL ES FI FR HR HU IE IS IT

LI LT LU LV MT NL NO PL PT

RO SE SI SK TR UK

Notices 155

EU and other countries statement of radio transmitter operational frequency bands and

maximum RF power

This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725

in the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both

bands.

United Kingdom (UK) conformity

This product is in conformity with the protection requirements of the Radio Equipment Regulations 2017.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The UK Importer is: Lexmark International Ltd, Highﬁeld House, Foundation Park - 8 Roxborough

Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request

from the UK Importer or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.

Compliance is indicated by the UKCA marking:

Restrictions or requirements in the UK

This radio equipment is restricted to indoor use only. Outdoor use is prohibited.

UK statement of radio transmitter operational frequency bands and maximum RF power

This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the UK) or 5GHz (5.15–5.35, 5.47–5.725

in the UK) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both

bands.

Federal Communications Commission (FCC) compliance information

statement

This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

•Reorient or relocate the receiving antenna.

Notices 156

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

•Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for radio or television interference caused by using other than

recommended cables or by unauthorized changes or modiﬁcations to this equipment. Unauthorized changes

or modiﬁcations could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing

device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach

or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a

violation of FCC regulations.

Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

Telephone: (859) 232–2000

E-mail: regulatory@lexmark.com

Innovation, Science and Economic Development Canada compliance

statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Standard ICES-003.

Avis de conformité aux normes de l’Innovation, Sciences et

Développement économique Canada

Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux

équipements pouvant causer des interférences NMB-003.

日本の VCCI 規定

製品にこのマークが表示されている場合、次の要件を満たしています。

この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この

装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。

取扱説明書に従って正しい取り扱いをしてください。

VCCI-B

Notices 157

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,

2009/125/EC, and 2011/65/EU as amended by (EU) 2015/863 on the approximation and harmonization of the

laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed

for use within certain voltage limits, the ecodesign of energy-related products, and on the restrictions of use of

certain hazardous substances in electrical and electronic equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön

fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the

Directives is available upon request from the Authorized Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

This product satisﬁes the Class B limits of EN 55022 and EN55032 and safety requirements of EN 62368-1.

United Kingdom (UK) conformity

This product is in conformity with the protection requirements of the Electromagnetic Compatibility Regulations

2016, the Electrical Equipment (Safety) Regulations 2016, the Ecodesign for Energy-Related Products and

Energy Information (Amendment) (EU Exit) Regulations 2019, and the Restriction of the Use of Certain Hazardous

Substances in Electrical and Electronic Equipment Regulations 2012.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The UK Importer is: Lexmark International Ltd, Highﬁeld House, Foundation Park - 8 Roxborough

Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request

from the UK Importer or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.

This product satisﬁes the Class B limits of BS EN 55032 and safety requirements of BS EN 62368-1.

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,

LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER

PRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the

country-speciﬁc warranty information that came with your product.

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,

from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty

Lexmark warrants that this product:

—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts

—Is, during normal use, free from defects in material and workmanship

Notices 158

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for

repair or replacement (at Lexmark's option).

If this product is a feature or option, this statement applies only when that feature or option is used with the

product for which it was intended. To obtain warranty service, you may be required to present the feature or

option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to

that user for the remainder of the warranty period. You should transfer proof of original purchase and this

statement to that user.

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12

months later provided that the warranty period for any supplies and for any maintenance items included with

the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser

Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is

available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”

message for such item.

To obtain warranty service you may be required to present proof of original purchase. You may be required to

deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark

designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the

Lexmark designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of

the Remarketer or Lexmark. The replacement may be a new or repaired item.

The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a

repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal

obligations, restrictions, liens, and encumbrances.

As part of your warranty service and/or replacement, Lexmark may update the ﬁrmware in your printer to the

latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized

products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized

use of genuine Lexmark products will not be impacted.

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable

storage media (unless directed otherwise by Lexmark).

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area

contact Lexmark on the World Wide Web.

Remote technical support is provided for this product throughout its warranty period. For products no longer

covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of

prints produced by any product.

Warranty service does not include repair of failures caused by:

—Modiﬁcation or unauthorized attachments

—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance

Notices 159

—Unsuitable physical or operating environment

—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer

—Operation of a product beyond the limit of its duty cycle

—Use of printing media outside of Lexmark speciﬁcations

—Refurbishment, repair, reﬁlling or remanufacture by a third party of products, supplies or parts

—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS

OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS

OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED

WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND

SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW

ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL

APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT

TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability

Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance

or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover

actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the

product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or

damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL

LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER

ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the

possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's

and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers

are intended beneﬁciaries of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or

limitation of incidental or consequential damages, so the limitations or exclusions contained above may not

apply to you.

This limited warranty gives you speciﬁc legal rights. You may also have other rights that vary from state to state.

Notices 160

Index

adding hardware options

print driver 28

adding internal options

print driver 28

adding printers to a computer 26

adjusting brightness

printer display 95

adjusting toner darkness 39

AirPrint

using 36

attaching cables 19

avoiding paper jams 130

black images 110

blank or white pages 98

bookmarks

creating 21

creating folders for 21

canceling a print job

from the computer 39

from the printer control

panel 39

cannot connect printer to

Wi‑Fi 128

cannot open Embedded Web

Server 127

checking the printer

connectivity 33

checking the status of parts and

supplies 76

cleaning

pick tires 91

cleaning the pick tires 91

cleaning the printer 90

cleaning the touch screen 90

clearances around the printer 18

clearing jam

in door B 138

in the duplex unit 138

in the fuser area 138

in the manual feeder 137

in the optional tray 134

in the standard tray 132

Cloud Connector proﬁle

creating 20

printing from 38

collated printing does not

work 141

Color Correction

manual 144

Color Correction Content 144

colored background on

prints 102

computer

connecting to the printer 32

conﬁdential documents do not

print 125

conﬁdential print jobs

conﬁguring 36

conﬁguring supply

notiﬁcations 76

conﬁguring Universal paper 22

conﬁguring Wi‑Fi Direct 31

connecting a computer to the

printer 32

connecting mobile device

to printer 32

connecting the printer

to a wireless network 29

connecting to a wireless network

using PIN method 30

using Push Button method 30

conserving supplies 95

contacting customer support 146

control panel

using 10

creating a Cloud Connector

proﬁle 20

creating bookmarks 21

creating folders

for bookmarks 21

customer support

contacting 146

deactivating the Wi‑Fi

network 33

display brightness

adjusting 95

documents, printing

from a computer 35

from a mobile device 35

dots on print 107

Eco‑Mode

setting 95

emission notices 149, 154, 157

enabling Wi‑Fi Direct 32

envelope seals when printing 141

envelopes

loading 24

environmental settings 95

erasing printer memory 34

Ethernet port 19

exporting a conﬁguration ﬁle

using the Embedded Web

Server 28

e‑mail alerts

setting up 76

factory default settings

restoring 34

FAQ about color printing 145

FCC notices 154

ﬁnding printer information 8

ﬁnding the printer serial

number 9

ﬁrmware, updating 27

font sample list

printing 39

genuine Lexmark parts and

supplies 77

genuine parts and supplies 77

ghost images on prints 101

gray background on prints 102

hardware options

trays 19

hardware options, adding

print driver 28

held documents do not print 125

held jobs 36

Index 161

Hibernate mode

setting 95

home screen

customizing 12

home screen icons

displaying 12

horizontal dark lines 114

horizontal white lines 117

humidity around the printer 152

icons on the home screen

showing 12

identifying jam locations 131

images cut o on print 111

importing a conﬁguration ﬁle

using the Embedded Web

Server 28

incorrect margins 103

indicator light

understanding the status 12

installing the print driver 26

installing the printer software 26

installing trays 19

internal options, adding

print driver 28

jammed pages are not

reprinted 144

jams

avoiding 130

jams, clearing

in the standard bin 136

letterhead

loading 24

selecting 14

Lexmark Mobile Print

using 35

light print 104

linking trays 26

loading trays 22

locating jam areas 131

manual color correction

applying 144

manual feeder

loading 24

replacing 85

memory

types installed on printer 34

802.1x 67

About this Printer 49

Anonymous Data Collection 45

Certiﬁcate Management 71

Cloud Connector 74

Conﬁdential Print Setup 72

Conﬁg Menu 46

Device 74

Eco‑Mode 42

Erase Temporary Data Files 73

Ethernet 62

HTTP/FTP Settings 68

Image 55

IPSec 66

Layout 50

Local Accounts 71

LPD Conﬁguration 68

Media Types 57

Menu Settings Page 74

Miscellaneous 73

Network 75

Network Overview 58

Notiﬁcations 43

Out of Service Erase 49

PCL 54

PostScript 53

Power Management 44

Preferences 40

Print 74

Public 70

Quality 52

Remote Operator Panel 42

Restore Factory Defaults 45

Restrict external network

access 70

Setup 51

SNMP 65

TCP/IP 63

Tray Conﬁguration 56

Troubleshooting 75

Universal Setup 57

USB 69

Visible Home Screen Icons 49

Wireless 59

Wi‑Fi Direct 61

Menu Settings Page

printing 33

missing colors 106

mobile device

connecting to printer 32

printing from 35, 36

Mopria Print Service 35

mottled print 107

moving the printer 95

noise emission levels 149

Non‑Lexmark supply 129

non‑volatile memory 34

erasing 34

notices 149, 151, 152, 153, 154,

157

ordering supplies

print cartridge 77

waste toner bottle 80

paper

letterhead 14

preprinted forms 14

selecting 12

unacceptable 13

paper characteristics 12

paper curl 108

paper guidelines 12

paper jam

in the optional tray 134

in the standard tray 132

paper jam in door B 138

paper jam in the manual

feeder 137

paper jams

avoiding 130

location 131

paper jams, clearing

in the standard bin 136

paper sizes

supported 14

paper types

supported 16

paper weights

supported 16

personal identiﬁcation number

method 30

pick tires

cleaning 91

Index 162

replacing 85

placing separator sheets 39

power cord socket 19

power saver modes

setting 95

preprinted forms

selecting 14

print cartridge

ordering 77

replacing 81

print driver

hardware options, adding 28

installing 26

print job

canceling from the

computer 39

canceling from the printer

control panel 39

print jobs

storing 36

print jobs not printed 121

Print Quality Test Pages 75

print quality troubleshooting

blank pages 98

crooked print 109

dark print 99

ghost images on prints 101

gray or colored

background 102

horizontal dark lines 114

horizontal white lines 117

light print 104

missing colors 106

mottled print and dots 107

paper curl 108

print appears tinted 146

repeating defects 120

skewed print 109

solid color or black images 110

text or images cut o 111

toner easily rubs o 112

uneven print density 113

vertical dark lines 116

vertical white lines 119

white pages 98

print troubleshooting

collated printing does not

work 141

conﬁdential and other held

documents do not print 125

envelope seals when

printing 141

incorrect margins 103

jammed pages are not

reprinted 144

job prints from the wrong

tray 124

job prints on the wrong

paper 124

paper frequently jams 143

print jobs do not print 121

slow printing 122

tray linking does not work 142

printer

shipping 96

printer conﬁgurations 10

printer connectivity

checking 33

printer information

ﬁnding 8

printer is not responding 126

printer location

selecting 18

printer memory

erasing 34

printer menus 40

printer messages

Non‑Lexmark supply 129

Replace cartridge, printer region

mismatch 129

printer parts

cleaning 90

printer ports 19

printer reports

viewing 77

printer settings

restoring factory default 34

printer software

installing 26

printer status 12

printing

conﬁdential print jobs 37

font sample list 39

from a Cloud Connector

proﬁle 38

from a computer 35

from a mobile device 35, 36

held jobs 37

Menu Settings Page 33

repeat print jobs 37

reserve print jobs 37

using Mopria Print Service 35

using Wi‑Fi Direct 36

verify print jobs 37

printing from a computer 35

Push Button method 30

recycling

Lexmark packaging 147

Lexmark products 147

removing paper jam

in the duplex unit 138

in the fuser area 138

in the manual feeder 137

in the optional tray 134

in the standard tray 132

repeat print jobs 36

repeating defects on print 120

Replace cartridge, printer region

mismatch 129

replacing parts

manual feeder 85

pick tires 85

tray 84

replacing supplies

print cartridge 81

waste toner bottle 83

resetting

supply usage counters 129

resetting the supply usage

counters 89

restoring factory default

settings 34

safety information 5, 6, 7

selecting a location for the

printer 18

separator sheets

placing 39

serial number, printer

ﬁnding 9

setting the paper size 22

setting the paper type 22

setting up e‑mail alerts 76

shipping the printer 96

Sleep mode

setting 95

slow printing 122

solid color 110

statement of volatility 34

status of parts

checking 76

Index 163

status of supplies

checking 76

storing paper 14

supplies

conserving 95

supply notiﬁcations

conﬁguring 76

supply usage counters

resetting 89, 129

supported paper sizes 14

supported paper types 16

supported paper weights 16

temperature around the

printer 18, 152

text cut o on print 111

toner darkness

adjusting 39

touch screen

cleaning 90

trays

installing 19

linking 26

loading 22

replacing 84

unlinking 26

troubleshooting

cannot connect printer to

Wi‑Fi 128

cannot open Embedded Web

Server 127

FAQ about color printing 145

printer is not responding 126

troubleshooting, print

collated printing does not

work 141

conﬁdential and other held

documents do not print 125

envelope seals when

printing 141

incorrect margins 103

jammed pages are not

reprinted 144

job prints from the wrong

tray 124

job prints on the wrong

paper 124

paper frequently jams 143

print jobs do not print 121

slow printing 122

tray linking does not work 142

troubleshooting, print quality

blank pages 98

crooked print 109

dark print 99

ghost images on prints 101

gray or colored

background 102

horizontal dark lines 114

horizontal white lines 117

light print 104

missing colors 106

mottled print and dots 107

paper curl 108

print appears tinted 146

repeating defects 120

skewed print 109

solid color or black images 110

text or images cut o 111

toner easily rubs o 112

uneven print density 113

vertical dark lines 116

vertical white lines 119

white pages 98

uneven print density 113

Universal paper

conﬁguring 22

unlinking trays 26

updating ﬁrmware 27

USB printer port 19

using genuine Lexmark parts and

supplies 77

using the control panel 10

verify print jobs 36

vertical dark lines 116

vertical white lines 119

viewing reports 77

volatile memory 34

erasing 34

volatility

statement of 34

waste toner bottle

ordering 80

replacing 83

wireless network

connecting the printer to 29

Wi‑Fi Protected Setup 30

wireless networking 29

Wi‑Fi Direct

conﬁguring 31

enabling 32

printing from a mobile

device 36

Wi‑Fi network

deactivating 33

Wi‑Fi Protected Setup

wireless network 30

Index 164

Table of Contents

Lexmark C2326 User Manual

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