Conventions.......................................................................................................................................................... 5

Product statements............................................................................................................................................. 5

Learn about the printer................................................................................ 8

Finding information about the printer.............................................................................................................8

Printer conﬁguration..........................................................................................................................................10

Using the control panel.................................................................................................................................... 10

Understanding the status of the indicator light...........................................................................................11

Selecting paper....................................................................................................................................................11

Set up, install, and conﬁgure.....................................................................16

Selecting a location for the printer................................................................................................................ 16

Attaching cables................................................................................................................................................. 17

Loading paper and specialty media.............................................................................................................. 18

Installing and updating software, drivers, and ﬁrmware.........................................................................22

Networking..........................................................................................................................................................23

Printing the Menu Settings Page...................................................................................................................25

Secure the printer.......................................................................................26

Erasing printer memory................................................................................................................................... 26

Restoring factory default settings................................................................................................................. 26

Statement of Volatility...................................................................................................................................... 26

Print.............................................................................................................. 27

Printing from a computer.................................................................................................................................27

Printing from a mobile device........................................................................................................................ 27

Conﬁguring conﬁdential jobs......................................................................................................................... 28

Printing conﬁdential and other held jobs....................................................................................................29

Printing a font sample list................................................................................................................................30

Placing separator sheets between copies................................................................................................. 30

Canceling a print job........................................................................................................................................ 30

Adjusting toner darkness................................................................................................................................. 31

Contents 2

Use printer menus...................................................................................... 32

Menu map............................................................................................................................................................32

Device...................................................................................................................................................................32

Print....................................................................................................................................................................... 39

Paper.....................................................................................................................................................................45

Network/Ports.....................................................................................................................................................46

Security................................................................................................................................................................ 59

Reports.................................................................................................................................................................62

Troubleshooting.................................................................................................................................................63

Maintain the printer....................................................................................64

Checking the status of parts and supplies................................................................................................. 64

Conﬁguring supply notiﬁcations....................................................................................................................64

Setting up e‑mail alerts....................................................................................................................................64

Viewing reports..................................................................................................................................................65

Ordering parts and supplies...........................................................................................................................65

Replacing parts and supplies.........................................................................................................................68

Cleaning the printer.......................................................................................................................................... 77

Saving energy and paper................................................................................................................................ 77

Moving the printer to another location........................................................................................................ 78

Shipping the printer.......................................................................................................................................... 79

Troubleshoot a problem............................................................................ 80

The printer is not responding........................................................................................................................ 80

Network connection problems....................................................................................................................... 81

Issues with supplies..........................................................................................................................................82

Clearing jams......................................................................................................................................................83

Paper feed problems.........................................................................................................................................91

Printing problems.............................................................................................................................................. 93

Color quality problems.................................................................................................................................... 121

Contacting customer support.......................................................................................................................124

Recycle and dispose................................................................................. 125

Recycling Lexmark products.........................................................................................................................125

Recycling Lexmark packaging......................................................................................................................125

Returning Lexmark cartridges for reuse or recycling.............................................................................125

Contents 3

Notices........................................................................................................126

Index............................................................................................................137

Contents 4

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,

multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily

overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer

performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected

between the printer and the power cord provided with the printer may be used with this product. The

use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor

printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near

water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power

cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects

such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect

the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet

before inspecting it.

Safety information 5

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external

connections (such as Ethernet and telephone system connections) are properly installed in their marked

plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require

two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same

time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this

label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

Safety information 6

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or

performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous

radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.

There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,

or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions

and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc

manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer

is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release

emissions. You must understand the section in your operating instructions that discusses the guidelines for

selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter

designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high

ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace

the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no

references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for

this product.

SAVE THESE INSTRUCTIONS.

Safety information 7

Learn about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

•Connecting the printer

•Installing the printer software

See the setup documentation that came with the

printer or go to http://support.lexmark.com.

More setup and instructions for using the printer:

•Selecting and storing paper and specialty media

•Loading paper

•Conﬁguring printer settings

•Viewing and printing documents and photos

•Setting up and using the printer software

•Conﬁguring the printer on a network

•Caring for and maintaining the printer

•Troubleshooting and solving problems

Information Center—Go to

http://infoserve.lexmark.com.

Product videos—Go to

http://infoserve.lexmark.com/idv/.

Help using the printer software Help for Microsoft Windows or Macintosh operating

systems—Open a printer software program or

application, and then click Help.

Click

to view context‑sensitive information.

Notes:

•Help is automatically installed with the printer

software.

•Depending on the operating system, the

printer software is located in the printer

program folder or on the desktop.

Learn about the printer 8

What are you looking for? Find it here

The latest supplemental information, updates, and customer

support:

•Documentation

•Driver downloads

•Live chat support

•E‑mail support

•Voice support

Go to http://support.lexmark.com.

Note: Select your country or region, and then

select your product to view the appropriate

support site.

Support contact information for your country or

region can be found on the website or on the

printed warranty that came with the printer.

Have the following information ready when you

contact customer support:

•Place and date of purchase

•Machine type and serial number

•Safety information

•Regulatory information

•Warranty information

•Environmental information

Warranty information varies by country or region:

•In the U.S.—See the Statement of Limited

Warranty included with the printer, or go to

http://support.lexmark.com.

•In other countries and regions—See the

printed warranty that came with the printer.

Product Information Guide—See the

documentation that came with the printer or go to

http://support.lexmark.com.

Learn about the printer 9

Printer conﬁguration

1Control panel

2Standard bin

3Manual feeder

4250‑sheet tray

Using the control panel

Control panel part Function

1Display •View printer messages and supply status.

•Set up and operate the printer.

2Right arrow button •Scroll through menus or move between screens and menu options.

•Increase the numeric value of a setting.

Learn about the printer 10

Control panel part Function

3Stop or Cancel button Stop the current job.

4Indicator light Check the status of the printer.

5Select button •Select a menu option.

•Save the changes in a setting.

6Back button Return to the previous screen.

7Left arrow button •Scroll through menus or move between screens and menu options.

•Decrease the numeric value of a setting.

8Power button Turn on or turn o the printer.

Note: To tu rn o the printer, press and hold the power button for ﬁve seconds.

Understanding the status of the indicator light

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blue The printer is ready or processing data.

Blinking red The printer requires user intervention.

Solid amber The printer is in Sleep mode.

Selecting paper

Paper guidelines

Use the appropriate paper to prevent jams and help ensure trouble‑free printing.

•Always use new, undamaged paper.

•Before loading paper, know the recommended printable side of the paper. This information is usually

indicated on the paper package.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

•Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these factors before printing on

them.

Weight

The trays can feed paper weights from 60 to 176 g/m2 (16 to 47 lb) grain long paper. Paper lighter than

60 g/m2 (16 lb) may not be sti enough to feed properly, and may cause jams.

Learn about the printer 11

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can

occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper

unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause

feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper

is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50

Sheeld points.

Moisture content

The amount of moisture in paper aects both print quality and the printer ability to feed the paper correctly.

Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its

performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

Extend the time several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long, running the length

of the paper, or grain short, running the width of the paper.

For 60–176 g/m2 (16–47‑lb) paper, grain long paper is recommended.

Fiber content

Most high‑quality xerographic paper is made from 100 percent chemically treated pulped wood. This content

provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print

quality. Paper containing ﬁbers such as cotton can negatively aect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

•Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

•Preprinted papers with chemicals that may contaminate the printer

•Preprinted papers that can be aected by the temperature in the printer fuser

•Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm

(±0.9 in.), such as optical character recognition (OCR) forms

In some cases, registration can be adjusted with a software application to successfully print on these forms.

•Coated papers (erasable bond), synthetic papers, thermal papers

•Rough‑edged, rough or heavily textured surface papers, or curled papers

•Recycled papers that fail EN12281:2002 (European)

•Paper weighing less than 60 g/m2 (16 lb)

•Multiple‑part forms or documents

Learn about the printer 12

Selecting preprinted forms and letterhead

•Use grain long paper.

•Use only forms and letterhead printed using an oset lithographic or engraved printing process.

•Avoid paper with rough or heavily textured surfaces.

•Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet

these requirements; latex inks might not.

•Print samples on preprinted forms and letterheads considered for use before buying large quantities. This

action determines whether the ink in the preprinted form or letterhead aects print quality.

•When in doubt, contact your paper supplier.

•When printing on letterhead, load the paper in the proper orientation for your printer. For more information,

see the Paper and Specialty Media Guide.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

•Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

•Extend the time several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

•Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative

humidity between 40 and 60 percent.

•Store paper in cartons, on a pallet or shelf, rather than on the ﬂoor.

•Store individual packages on a ﬂat surface.

•Do not store anything on top of individual paper packages.

•Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and ﬂat.

Supported paper sizes

Paper size 250‑sheet tray Manual feeder Two‑sided printing

210 x 297 mm (8.27 x 11.7 in.)

148 x 210 mm (5.83 x 8.27 in.)

105 x 148 mm (4.13 x 5.83 in.)

JIS B5

182 x 257 mm (7.17 x 10.1 in.)

1 When selected, the media is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed in the print job.

2 Load narrow paper short edge ﬁrst.

3 Print only up to 5 envelopes at a time.

Learn about the printer 13

Paper size 250‑sheet tray Manual feeder Two‑sided printing

Oﬁcio (Mexico)

215.9 x 340.4 mm (8.5 x 13.4 in.)

Hagaki

100 x 148 mm (3.94 x 5.83 in.)

Statement

139.7 x 215.9 mm (5.5 x 8.5 in.)

Executive

184.2 x 266.7 mm (7.25 x 10.5 in.)

Letter

215.9 x 279.4 mm (8.5 x 11 in.)

Legal

215.9 x 355.6 mm (8.5 x 14 in.)

Folio

215.9 x 330.2 mm (8.5 x 13 in.)

Universal1,2

98 x 148 mm (3.86 x 5.83 in.) to

215.9 x 355.6 mm (8.5 x 14 in.)

7 3/4 Envelope

98.4 x 190.5 mm (3.875 x 7.5 in.)

9 Envelope

98.4 x 225.4 mm (3.875 x 8.9 in.)

10 Envelope

104.8 x 241.3 mm (4.12 x 9.5 in.)

DL Envelope

110 x 220 mm (4.33 x 8.66 in.)

C5 Envelope

162 x 229 mm (6.38 x 9.01 in.)

B5 Envelope

176 x 250 mm (6.93 x 9.84 in.)

Other Envelope1

98.4 x 162 mm (3.87 x 6.38 in.) to

176 x 250 mm (6.93 x 9.84 in.)

1 When selected, the media is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed in the print job.

2 Load narrow paper short edge ﬁrst.

3 Print only up to 5 envelopes at a time.

Learn about the printer 14

Supported paper types

Notes:

•Labels, envelopes, and card stock always print at reduced speed.

•Labels are supported for occasional use and must be tested for acceptability.

Paper type 250‑sheet tray Manual feeder Two‑sided printing

Plain paper

Card stock X

Labels X

Envelopes X

Supported paper weights

Paper type and weight Standard 250‑sheet

tray

Manual feeder Two‑sided printing

Light paper

60–74.9 g/m2 grain long (16–19.9‑lb

bond)

Plain paper

75–90.3 g/m2 grain long (20–24‑lb

bond)

Heavy paper

90.3–100 g/m2 grain long (24.1–26‑lb

bond)

Card stock

100–162 g/m2 grain long (26.1–43‑lb

bond)

Card stock

100–200 g/m2 grain long (28.1–54‑lb

bond)

Paper labels

131 g/m2 (35‑lb bond)

Envelopes

60–90 g/m2 (16–24‑lb bond)

Learn about the printer 15

Set up, install, and conﬁgure

Selecting a location for the printer

•Leave enough room to open trays, covers, and doors and to install hardware options.

•Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product

near water or wet locations.

•Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

•Provide a ﬂat, sturdy, and stable surface.

•Keep the printer:

–Clean, dry, and free of dust

–Away from stray staples and paper clips

–Away from the direct airﬂow of air conditioners, heaters, or ventilators

–Free from direct sunlight and humidity extremes

•Observe the temperature range.

Operating temperature 10 to 32.2°C (50 to 90°F)

•Allow the following recommended amount of space around the printer for proper ventilation:

1Top 101 mm (4 in.)

2Rear 102 mm (4 in.)

3Right side 76 mm (3 in.)

4Front 508 mm (20 in.)

Note: The minimum space needed in front of the printer is 76 mm (3 in.).

Set up, install, and conﬁgure 16

5Left side 76 mm (3 in.)

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any

wireless network adapter, or the printer in the areas shown while actively printing.

Printer port Function

1Ethernet port Connect the printer to a network.

2USB printer port Connect the printer to a computer.

3Power cord socket Connect the printer to an electrical outlet.

Set up, install, and conﬁgure 17

Loading paper and specialty media

Setting the paper size and type

1From the control panel, navigate to:

Settings > > Paper > > Tray Conﬁguration > > Paper Size/Type > > select a paper source

2Set the paper size and type.

Conﬁguring Universal paper settings

1From the control panel, navigate to:

Settings > > Paper > > Media Conﬁguration > > Universal Setup >

2Conﬁgure the settings.

Loading the tray

1Remove the tray.

Note: To avoid paper jams, do not remove the tray while the printer is busy.

2Flex, fan, and align the paper edges before loading.

Set up, install, and conﬁgure 18

3Load the paper stack with the printable side faceup.

Notes:

•Load letterhead faceup with the header toward the back of the tray for one‑sided printing.

•Load letterhead facedown with the header toward the front of the tray for two‑sided printing.

•Do not slide paper into the tray.

•To avoid paper jams, make sure that the stack height is below the maximum paper ﬁll indicator.

Set up, install, and conﬁgure 19

4Adjust the guides to match the size of the paper that you are loading.

5Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading the manual feeder

1Adjust the guide to match the size of the paper that you are loading.

Set up, install, and conﬁgure 20

2Load a sheet of paper with the printable side faceup.

•Load letterhead with the printable side faceup and the top edge entering the printer ﬁrst for one‑sided

printing.

•Load letterhead with the printable side facedown and the top edge entering the printer last for two‑sided

printing.

•Load envelope with the ﬂap side down and against the right side of the paper guide.

3Feed the paper until its leading edge gets pulled in.

Warning—Potential Damage: To avoid paper jams, do not force paper into the manual feeder.

Set up, install, and conﬁgure 21

Installing and updating software, drivers, and ﬁrmware

Installing the printer software

1Obtain a copy of the software installer package.

•From the software CD that came with your printer.

•Go to http://support.lexmark.com, and then select your printer and operating system.

2Run the installer, and then follow the instructions on the computer screen.

3For Macintosh users, add the printer.

Note: Obtain the printer IP address from the home screen.

Updating ﬁrmware

Some applications require a minimum device ﬁrmware level to operate correctly.

For more information on updating the device ﬁrmware, contact your Lexmark representative.

1From the Embedded Web Server, click Settings > Device > Update Firmware.

2Browse to locate the required ﬂash ﬁle.

3Apply the changes.

Exporting or importing a conﬁguration ﬁle

You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the

settings to other printers.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2From the Embedded Web Server, click Export Conﬁguration or Import Conﬁguration.

3Follow the instructions on the screen.

4If the printer supports applications, then do the following:

aClick Apps > select the application > Conﬁgure.

bClick Export or Import.

Set up, install, and conﬁgure 22

Networking

Connecting the printer to a Wi‑Fi network

Using the control panel

1From the control panel, navigate to:

Settings > > Network/Ports > > Wireless > > Setup On Printer Panel >

2Follow the instructions on the display.

Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial

setup.

Using Lexmark Mobile Assistant

1Depending on your mobile device, download the Lexmark Mobile Assistant application from either the

Google PlayTM store or App Store online store.

2From the control panel, navigate to:

Settings > > Network/Ports > > Wireless > > Setup Using Mobile App >

3From your mobile device, launch the application, and then accept the Terms of Use.

4Grant permissions.

5Tap Start Wi-Fi Setup, and then select the printer.

6Select a Wi-Fi network, and then enter your credentials.

7Tap Finish Wi-Fi Setup.

Connecting the printer to a wireless network using Wi‑Fi Protected Setup

(WPS)

Before you begin, make sure that:

•The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the

documentation that came with your access point.

•A wireless network adapter is installed in your printer. For more information, see the instructions that came

with the adapter.

Using the Push Button method

1From the control panel, navigate to:

Settings > > Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start Push

Button Method >

2Follow the instructions on the display.

Set up, install, and conﬁgure 23

Using the personal identiﬁcation number (PIN) method

1From the control panel, navigate to:

Settings > > Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start PIN

Method >

2Copy the eight‑digit WPS PIN.

3Open a web browser, and then type the IP address of your access point in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

4Access the WPS settings. For more information, see the documentation that came with your access

point.

5Enter the eight‑digit PIN, and then save the changes.

Connecting a mobile device to the printer wireless network

1Enable Wi‑Fi Direct® in the printer. From the home screen, navigate to:

Settings > > Network/Ports > > Wireless > > Enable Wi‑Fi Direct >

Notes:

•The Wi‑Fi Direct SSID and password are generated automatically. To view the Wi‑Fi Direct SSID and

password, go to the Wi‑Fi Direct menu.

•You can also change the SSID and password, if necessary.

2Connect your mobile device to the printer wireless network.

Deactivating the Wi‑Fi network

1From the printer control panel, navigate to:

Settings > > Network/Ports > > Network Overview > > Active Adapter > > Standard

Networking >

2Follow the instructions on the display.

Set up, install, and conﬁgure 24

Checking the printer connectivity

1From the control panel, navigate to:

Settings > > Reports > > Network > > Network Setup Page >

2Check the ﬁrst section of the page and conﬁrm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged

or malfunctioning. Contact your administrator for assistance.

Printing the Menu Settings Page

1From the control panel, navigate to:

Settings > > Reports >

2Select Menu Settings Page, and then press .

Set up, install, and conﬁgure 25

Secure the printer

Erasing printer memory

To erase volatile memory or buered data, turn o the printer.

To er a s e non ‑volatile memory or individual settings, device and network settings, security settings, and

embedded solutions, do the following:

1From the control panel, navigate to:

Settings > > Device > > Maintenance > > Out of Service Erase > > Sanitize all information

on nonvolatile memory > > Ye s >

2Select either Start initial setup or Leave printer oine, and then press .

Restoring factory default settings

1From the control panel, navigate to:

Settings > > Device > > Restore Factory Defaults > > Restore all settings >

2Select Ye s , and then press .

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print

jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used

to store operating system, device settings, and network

information.

Erase the content of any installed printer memory in the following circumstances:

•The printer is being decommissioned.

•The printer is being moved to a dierent department or location.

•The printer is being serviced by someone from outside your organization.

•The printer is being removed from your premises for service.

•The printer is being sold to another organization.

Secure the printer 26

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1From the document that you are trying to print, open the Print dialog.

2If necessary, adjust the settings.

3Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2Select a printer.

3Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print‑ready printer.

Before you begin, make sure that:

•The printer is registered to the Google Cloud Print server.

•The Cloud Print plugin is downloaded from the Google Play store and is enabled in the mobile device.

1From your AndroidTM mobile device, open a document or select a document from your ﬁle manager.

2Tap > Print.

3Select a printer, and then tap .

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It

allows you to print directly to any Mopria‑certiﬁed printer.

Print 27

Note: Make sure that you download the Mopria Print Service application from the Google Play store and

enable it in the mobile device.

1From your Android mobile device, launch a compatible application or select a document from your ﬁle

manager.

2Tap > Print.

3Select a printer, and then adjust the settings, if necessary.

4Tap .

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed

printer.

Notes:

•This application is supported only in some Apple devices.

•This application is supported only in some printer models.

1From the home screen of your mobile device, launch a compatible application.

2Select an item to print, and then tap the share icon.

3Tap Print, and then select a printer.

4Print the document.

Printing from a mobile device using Wi‑Fi Direct®

Wi‑Fi Direct is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.

Note: Make sure that the mobile device is connected to the printer wireless network. For more information,

see “Connecting a mobile device to the printer wireless network” on page 24.

1From your mobile device, launch a compatible application or select a document from your ﬁle manager.

2Depending on your mobile device, do one of the following:

•Tap > Print.

3Select a printer, and then adjust the settings, if necessary.

4Print the document.

Conﬁguring conﬁdential jobs

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Print 28

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Security > Conﬁdential Print Setup.

3Conﬁgure the settings.

Use To

Max Invalid PIN Set the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name are deleted.

Conﬁdential Job

Expiration

Set the expiration time for conﬁdential print jobs.

Note: Conﬁdential held jobs are stored in the printer until they are released or

deleted manually.

Repeat Job Expiration Set the expiration time for a repeat print job.

Note: Repeat held jobs are stored in the printer memory for reprinting.

Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining

copies.

Note: Verify jobs print one copy to check if it is satisfactory before printing the

remaining copies.

Reserve Job Expiration Set the expiration time that the printer stores print jobs.

Note: Reserve held jobs are automatically deleted after printing.

Require All Jobs to be

Held

Set the printer to hold all print jobs.

Keep duplicate

documents

Set the printer to print all documents with the same ﬁle name.

Printing conﬁdential and other held jobs

For Windows users

1With a document open, click File > Print.

2Click Properties, Preferences, Options, or Setup.

3Click Print and Hold.

4Select Use Print and Hold, and then assign a user name.

5Select the print job type (Conﬁdential, Repeat, Reserve, or Verify).

If the print job is conﬁdential, then enter a four‑digit PIN.

6Click OK or Print.

Print 29

7From the printer home screen, release the print job.

•For conﬁdential print jobs, navigate to:

Held jobs > select your user name > Conﬁdential > enter the PIN > select the print job > conﬁgure the

settings > Print

•For other print jobs, navigate to:

Held jobs > select your user name > select the print job > conﬁgure the settings > Print

For Macintosh users

1With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2From the print options or Copies & Pages menu, choose Job Routing.

3Select the print job type (Conﬁdential, Repeat, Reserve, or Verify).

If the print job is conﬁdential, then assign a user name and a four‑digit PIN.

4Click OK or Print.

5From the printer home screen, release the print job.

•For conﬁdential print jobs, navigate to:

Held jobs > select your user name > Conﬁdential > enter the PIN > select the print job > conﬁgure the

settings > Print

•For other print jobs, navigate to:

Held jobs > select your user name > select the print job > conﬁgure the settings > Print

Printing a font sample list

1From the control panel, navigate to:

Settings > > Reports > > Print > > Print Fonts >

2Select a font sample, and then press .

Placing separator sheets between copies

1From the control panel, navigate to:

Settings > > Print > > Layout > > Separator Sheets > > Between Copies >

2Print the document.

Canceling a print job

1From the computer, depending on the operating system, do either of the following:

•Open the printers folder, and then select your printer.

•From the System Preferences in the Apple menu, navigate to your printer.

Print 30

2Select the job to cancel.

Adjusting toner darkness

1From the control panel, navigate to:

Settings > > Print > > Quality > > Toner Darkness >

2Adjust the setting, and then press .

Print 31

Use printer menus

Menu map

Device •Preferences

•Remote Operator Panel*

•Notiﬁcations

•Power Management

•Information Sent to Lexmark

•Restore Factory Defaults

•Maintenance

•About this Printer

Print •Layout

•Setup

•Quality

•PostScript

•PCL

•Image

Paper •Tray Conﬁguration •Media Conﬁguration

Network/Ports •Network Overview

•Wireless

•Ethernet

•TCP/IP

•SNMP

•802.1x

•IPSec

•LPD Conﬁguration

•HTTP/FTP Settings

•USB

•Restrict external network access

•Google Cloud Print

•Wi‑Fi Direct

Security* •Login methods

•Certiﬁcate Management

•Login Restrictions

•Conﬁdential Print Setup

•Erase Temporary Data Files

•Miscellaneous

Reports •Menu Settings Page

•Device

•Print

•Network

Troubleshooting Print Quality Test Pages

* This menu setting appears only in the Embedded Web Server.

Device

Preferences

Menu item Description

Display Language

[List of languages]

Set the language of the text that appears on the display.

Country/Region

[List of countries]

Identify the country or region where the printer is conﬁgured

to operate.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 32

Menu item Description

Run Initial Setup

Ye s

No*

Run the setup wizard.

Displayed information

Display Text 1

Display Text 2

Specify the information to appear on the home screen.

Date and Time

Conﬁgure

Current Date and Time

Manually Set Date and Time

Date Format [MM‑DD‑YYYY*]

Time Format [12 hour A.M./P.M.*]

Time Zone [GMT*]

Network Time Protocol

Enable NTP

NTP Server

Conﬁgure the printer date and time.

Paper Sizes

U.S.*

Metric

Specify the unit of measurement for paper sizes.

Note: The country or region selected in the initial setup

wizard determines the initial paper size setting.

Screen Timeout

10–300 (60*)

Set the idle time in seconds before the display shows the home

screen, or before the printer logs out a user account

automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Remote Operator Panel

Menu item Description

External VNC Connection

Don’t Allow*

Allow

Connect an external Virtual Network Computing (VNC) client

to the remote control panel.

Authentication Type

None*

Standard Authentication

Set the authentication type when accessing the VNC client

server.

VNC Password Specify the password to connect to the VNC client server.

Note: This menu item appears only if Authentication Type is

set to Standard Authentication.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 33

Notiﬁcations

Menu item Description

Supplies

Show Supply Estimates

Show estimates*

Do not show estimates

Show the estimated supply status information.

Supplies

Custom Supply Notiﬁcations

Conﬁgure notiﬁcation settings when the printer requires user

intervention.

Note: This menu item appears only in the Embedded Web

Server.

Error Prevention

Jam Assist

O

On*

Set the printer to check for jammed paper automatically.

Error Prevention

Auto Continue

Disabled

5–255 (5*)

Let the printer continue processing or printing a job

automatically after clearing certain attendance conditions.

Error Prevention

Auto Reboot

Reboot always*

Reboot never

Reboot when idle

Set the printer to restart when an error occurs.

Error Prevention

Auto Reboot

Max Auto Reboots

1–20 (2*)

Set the number of automatic reboots that the printer can

perform.

Error Prevention

Auto Reboot

Auto Reboot Window

1–525600 (720*)

Set the number of seconds before the printer performs an

automatic reboot.

Error Prevention

Auto Reboot

Auto Reboot Counter

Show a read‑only information of the reboot counter.

Error Prevention

Display Short Paper Error

Auto‑clear*

Set the printer to show a message when a short paper error

occurs.

Note: Short paper refers to the size of the paper loaded.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 34

Menu item Description

Error Prevention

Page Protect

O*

Set the printer to process the entire page into the memory

before printing it.

Jam Content Recovery

Jam Recovery

Auto*

O

Set the printer to reprint jammed pages.

Note: An asterisk (*) next to a value indicates the factory default setting.

Power Management

Menu item Description

Sleep Mode Proﬁle

Print from Sleep Mode

Stay awake after printing

Enter Sleep Mode after printing*

Set the printer to stay in Ready mode or return to Sleep mode

after printing.

Timeouts

Sleep Mode

1–120 minutes (15*)

Set the idle time before the printer begins operating in Sleep

mode.

Timeouts

Hibernate Timeout

Disabled

1 hour

2 hours

3 hours

6 hours

1 day

2 days

3 days*

1 week

2 weeks

1 month

Set the time before the printer turns o.

Timeouts

Hibernate Timeout on Connection

Hibernate

Do Not Hibernate*

Set Hibernate Timeout to turn o the printer while an active

Ethernet connection exists.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 35

Menu item Description

Eco-Mode

O*

Energy

Energy/Paper

Paper

Minimize the use of energy, paper, or specialty media.

Note: Setting Eco‑Mode to Energy or Paper may aect

printer performance, but not print quality.

Note: An asterisk (*) next to a value indicates the factory default setting.

Information Sent to Lexmark

Menu item Description

Information Sent to Lexmark

Supplies and Page Usage

Device Performance

None*

Send printer usage and performance information to Lexmark.

Note: Information Send Time appears only when you select any of the settings in

Information Sent to Lexmark, except None.

Information Send Time

Start Time

Stop Time

Note: An asterisk (*) next to a value indicates the factory default setting.

Restore Factory Defaults

Menu item Description

Restore Settings

Restore all settings

Restore printer settings

Restore network settings

Restore the printer factory default settings.

Maintenance

Conﬁg Menu

Menu item Description

USB Conﬁguration

USB PnP

Change the USB driver mode of the printer to improve its

compatibility with a personal computer.

USB Conﬁguration

USB Speed

Full

Auto*

Set the USB port to run at full speed and disable its high‑speed

capabilities.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 36

Menu item Description

Tray Conﬁguration

Show Tray Insert Message

O

Only for unknown sizes*

Always

Show the Tray Insert message.

Tray Conﬁguration

A5 Loading

Short Edge

Long Edge*

Specify the page orientation when loading A5 paper size.

Tray Conﬁguration

Paper Prompts

Auto*

Manual Paper

Set the paper source that the user ﬁlls when a prompt to load

paper appears.

Tray Conﬁguration

Envelope Prompts

Auto*

Manual Envelope

Set the paper source that the user ﬁlls when a prompt to load

envelope appears.

Tray Conﬁguration

Action for Prompts

Prompt user*

Continue

Use current

Set the printer to resolve paper- or envelope-related change

prompts.

Reports

Menu Settings Page

Event Log

Event Log Summary

Print reports about printer menu settings, status, and event

logs.

Supply Usage And Counters

Fuser Reset

Reset the counter after installing a new fuser.

Supply Usage And Counters

Clear Supply Usage History

Reset the supply usage history, such as number of pages and

days remaining, to the factory shipped level.

Supply Usage And Counters

Reset Black Cartridge Counter

Reset Cyan Cartridge Counter

Reset Magenta Cartridge Counter

Reset Yellow Cartridge Counter

Reset the counter after installing a new cartridge.

Print Conﬁguration

Black Only Mode

O*

Print color content in grayscale.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 37

Menu item Description

Print Conﬁguration

Color Trapping

O

Enhance the printed output to compensate for misregistration

in the printer.

Print Conﬁguration

Font Sharpening

0–150 (24*)

Set a text point-size value below which the high‑frequency

screens are used when printing font data.

For example, if the value is 24, then all fonts sized 24 points or

less use the high‑frequency screens.

Device Operations

Quiet Mode

O*

Set the printer to operate in Quiet Mode.

Note: Enabling this setting slows down the printer

performance.

Device Operations

Clear Custom Status

Erase user‑deﬁned strings for the Default or Alternate custom

messages.

Toner patch sensor setup

Calibration Frequency Preference

Disabled

Fewest color adjustments

Fewer color adjustments

Normal*

Better color accuracy

Best color accuracy

Set the default calibration frequency.

Toner patch sensor setup

Full calibration

Run the full color calibration.

Toner patch sensor setup

Print TPS information page

Print a diagnostic page that contains toner patch sensor

calibration.

Note: An asterisk (*) next to a value indicates the factory default setting.

Out of Service Erase

Menu item Description

Erase Printer Memory

Printer Memory Last Sanitized

Sanitize all information on nonvolatile memory

Erase all printer and network settings

Clear all settings and applications that are stored in the printer.

Use printer menus 38

About this Printer

Menu item Description

Asset Tag Show the serial number of the printer.

Printer’s Location Identify the printer location. The maximum length is 63 characters.

Contact Personalize the printer name. The maximum length is 63 characters.

Send Logs

Cancel

Send

Send diagnostic information to Lexmark.

Layout

Menu item Description

Sides

1‑Sided*

2‑Sided

Specify whether to print on one side or two sides of the paper.

Flip Style

Long Edge*

Short Edge

Determine which side of the paper (long edge or short edge) is bound when

performing two‑sided printing.

Note: Depending on the option selected, the printer automatically osets

each printed information of the page to bind the job correctly.

Blank Pages

Do Not Print*

Print blank pages that are included in a print job.

Collate

O [1,1,1,2,2,2]

On [1,2,1,2,1,2]*

Keep the pages of a print job stacked in sequence, particularly when printing

multiple copies of the job.

Separator Sheets

None*

Between Copies

Between Jobs

Between Pages

Insert blank separator sheets when printing.

Separator Sheet Source

Tray 1

Specify the paper source for the separator sheet.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 39

Menu item Description

Pages per Side

O*

2 pages per side

3 pages per side

4 pages per side

6 pages per side

9 pages per side

12 pages per side

16 pages per side

Print multiple page images on one side of a sheet of paper.

Pages per Side Ordering

Horizontal*

Reverse Horizontal

Vertical

Reverse Vertical

Specify the positioning of multiple page images when using Pages per Side.

Note: The positioning depends on the number of page images and their

page orientation.

Pages per Side Orientation

Auto*

Landscape

Portrait

Specify the orientation of a multiple‑page document when using Pages per

Side.

Pages per Side Border

None*

Solid

Print a border around each page image when using Pages per Side.

Copies

1–9999 (1*)

Specify the number of copies for each print job.

Print Area

Normal*

Fit to page

Whole Page

Set the printable area on a sheet of paper.

Note: An asterisk (*) next to a value indicates the factory default setting.

Setup

Menu item Description

Printer Language

PCL Emulation

PS Emulation

Set the printer language.

Note: Setting a printer language default does not prevent a software

program from sending print jobs that use another printer language.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 40

Menu item Description

Printer Usage

Max Speed

Max Yield*

Determine how the color print cartridges operate during printing.

Notes:

•When set to Max Yield, the color print cartridges slow down or stop

while printing groups of black-only pages.

•When set to Max Speed, the color print cartridges always run while

printing, whether color or black pages are being printed.

Print All Order

Alphabetical*

Newest First

Oldest First

Specify the order in which held and conﬁdential jobs are printed when Print

All is selected.

Note: An asterisk (*) next to a value indicates the factory default setting.

Quality

Menu item Description

Print Mode

Black and White

Color*

Set the print mode.

Print Resolution

4800 CQ*

Set the resolution for the printed output.

Note: 4800 CQ provides high‑quality output at maximum speed.

Toner Darkness

Light

Normal*

Dark

Determine the lightness or darkness of text images.

Halftone

Normal*

Detail

Enhance the printed output to have smoother lines with sharper edges.

RGB Brightness

‑6 to 6 (0*)

Adjust the brightness, contrast, and saturation for color output.

Note: This setting does not aect ﬁles where CMYK color speciﬁcations are

used.

RGB Contrast

0 to 5 (0*)

RGB Saturation

0 to 5 (0*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 41

Advanced Imaging

Menu item Description

Color Balance

Cyan

‑5 to 5 (0*)

Magenta

‑5 to 5 (0*)

Ye l l o w

‑5 to 5 (0*)

Black

‑5 to 5 (0*)

Reset Defaults

Adjust the amount of toner that is used for each color.

Color Correction

Auto*

O

Manual

Color Correction Content

Modify the color settings used to print documents.

Notes:

•O sets the printer to receive the color correction from the software.

•Auto sets the printer to apply dierent color proﬁles to each object on the

printed page.

•Manual allows the customization of the RGB or CMYK color conversions

applied to each object on the printed page.

•Color Correction Content is available only when Color Correction is set to

Manual.

Color Adjust Calibrate the printer to adjust color variations in the printed output.

Note: An asterisk (*) next to a value indicates the factory default setting.

PostScript

Menu item Description

Print PS Error

O*

Print a page that describes the PostScript® error.

Note: When an error occurs, processing of the job stops, the printer

prints an error message, and the rest of the print job is ﬂushed.

Minimum Line Width

1–30 (2*)

Set the minimum stroke width.

Notes:

•Jobs printed in 1200 dpi use the value directly.

•Jobs printed in 4800 CQ use half the value.

Lock PS Startup Mode

O*

Disable the SysStart ﬁle.

Image Smoothing

O*

Enhance the contrast and sharpness of low‑resolution images.

Note: This setting has no eect on images with a resolution of 300 dpi or

higher.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 42

Menu item Description

Wait Timeout

Disabled

Enabled*

Enable the printer to wait for more data before canceling a print job.

Wait Timeout Time

15–65535 (40*)

Set the time in seconds for the printer to wait for more data before

canceling a print job.

Note: This menu item appears only when Wait Timeout is enabled.

Note: An asterisk (*) next to a value indicates the factory default setting.

PCL

Menu item Description

Font Name

[List of available fonts] (Courier*)

Select a font from the speciﬁed font source.

Symbol Set

[List of available symbol set] (10U

PC‑8*)

Specify the symbol set for each font name.

Note: A symbol set is a set of alphabetic and numeric characters,

punctuation, and special symbols. Symbol sets support the dierent

languages or speciﬁc programs such as math symbols for scientiﬁc text.

Pitch

0.08–100 (10*)

Specify the pitch for ﬁxed or monospaced fonts.

Note: Pitch refers to the number of ﬁxed‑space characters in a horizontal

inch of type.

Orientation

Portrait*

Landscape

Specify the orientation of text and graphics on the page.

Lines per Page

1–255

Specify the number of lines of text for each page printed through the PCL®

datastream.

Notes:

•This menu item activates vertical escapement that causes the

selected number of requested lines to print between the default

margins of the page.

•60 is the U.S. factory default setting. 64 is the international factory

default setting.

PCL5 Minimum Line Width

1–30 (2*)

Set the initial minimum stroke width.

Notes:

•Jobs printed in 1200 dpi use the value directly.

•Jobs printed in 4800 CQ use half the value.

PCLXL Minimum Line Width

1–30 (2*)

A4 Width

198 mm*

203 mm

Set the width of the logical page on A4‑size paper.

Note: Logical page is the space on the physical page where data is

printed.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 43

Menu item Description

Auto CR after LF

O*

Set the printer to perform a carriage return after a line feed control

command.

Note: Carriage return is a mechanism that commands the printer to move

the position of the cursor to the ﬁrst position on the same line.

Auto LF after CR

O*

Set the printer to perform a line feed after a carriage return control

command.

Print Timeout

O

On* [90]

Set the printer to end a print job after it has been idle for the speciﬁed

amount of time in seconds.

Note: An asterisk (*) next to a value indicates the factory default setting.

Image

Menu item Description

Auto Fit

O*

Select the best available paper size and orientation setting for an image.

Note: When set to On, this menu item overrides the scaling and orientation

settings for the image.

Invert

O*

Invert bitonal monochrome images.

Note: This menu item does not apply to GIF or JPEG image formats.

Scaling

Anchor Top Left

Best Fit*

Anchor Center

Fit Height/Width

Fit Height

Fit Width

Adjust the image to ﬁt the printable area.

Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Orientation

Portrait*

Landscape

Reverse Portrait

Reverse Landscape

Specify the orientation of text and graphics on the page.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 44

Paper

Tray Conﬁguration

Menu item Description

Default Source

Tray [x] (1*)

Manual Paper

Manual Envelope

Set the paper source for all print jobs.

Paper Size/Type

Tray [x] (1*)

Manual Paper

Manual Envelope

Specify the paper size or paper type loaded in each paper source.

Substitute Size

O

Letter/A4

All Listed*

Set the printer to substitute a speciﬁed paper size if the requested size is not

loaded in any paper source.

Notes:

•O prompts the user to load the required paper size.

•Letter/A4 prints an A4‑size document on letter when loading letter, and

letter‑size jobs on A4 paper size when loading A4.

•All Listed substitutes Letter/A4.

Note: An asterisk (*) next to a value indicates the factory default setting.

Media Conﬁguration

Universal Setup

Menu item Description

Units of Measure

Inches

Millimeters

Specify the unit of measurement for the universal paper.

Note: Inches is the U.S. factory default setting. Millimeters is the

international factory default setting.

Portrait Width

3.00–14.17 inches (8.50*)

76–360 mm (216*)

Set the portrait width of the universal paper.

Portrait Height

3.00–14.17 inches (14*)

76–360 mm (356*)

Set the portrait height of the universal paper.

Feed Direction

Short Edge*

Long Edge

Set the printer to pick paper from the short edge or long edge

direction.

Note: Long Edge appears only when the longest edge is shorter

than the maximum width supported.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 45

Media Types

Menu item Description

Plain Paper

Card Stock

Recycled

Glossy

Labels

Bond

Envelope

Letterhead

Preprinted

Colored Paper

Light

Heavy

Rough/Cotton

Specify the texture, weight, and orientation of the paper loaded.

Network/Ports

Network Overview

Menu item Description

Active Adapter

Auto*

Standard Network

Wireless

Specify how a network is connected.

Network Status Show the printer network status and connectivity settings.

Display Network Status on

Printer

O

On*

Show the network status on the display.

Speed, Duplex Show the speed of the currently active network card.

IPv4 Show the IPv4 address.

All IPv6 Addresses Show all IPv6 addresses.

Reset Print Server

Start

Reset all active network connections to the printer.

Note: This setting removes all network conﬁguration settings.

Network Job Timeout

O

On* (90 seconds)

Set the time before the printer cancels a network print job.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 46

Menu item Description

Banner Page

O*

Print a banner page.

Enable Network Connections

Enable*

Disable

Enable or disable all network connections.

Note: An asterisk (*) next to a value indicates the factory default setting.

Wireless

Menu item Description

Setup Using Mobile App Conﬁgure the wireless connection using the Lexmark Mobile

Assistant app.

Setup On Printer Panel

Choose Network

Add Wi‑Fi Network

•Network Name

•Network Mode

Infrastructure

•Wireless Security Mode

Disabled*

WEP

WPA2/WPA - Personal

WPA2 - Personal

Determine the wireless network that the printer connects to.

Note: This menu item appears as Wireless Connection Setup in the

Embedded Web Server.

Wi‑Fi Protected Setup

Start Push Button Method

Start PIN Method

Establish a wireless network and enable network security.

Notes:

•Start Push Button Method connects the printer to a wireless

network when buttons on both the printer and the access point

(wireless router) are pressed within a given time.

•Start PIN Method connects the printer to a wireless network

when a PIN on the printer is entered into the wireless settings

of the access point.

Enable Wi‑Fi Direct

O*

Set the printer to connect directly to Wi-Fi devices.

Compatibility

802.11b/g/n (2.4GHz)*

Specify the wireless standard for the wireless network.

Use printer menus 47

Menu item Description

Wireless Security Mode

Disabled*

WEP

WPA2/WPA-Personal

WPA2-Personal

802.1x - RADIUS

Set the type of security for connecting the printer to wireless devices.

WEP Authentication Mode

Auto*

Open

Shared

Set the type of Wireless Encryption Protocol (WEP) used by the

printer.

Note: This menu item appears only if Wireless Security Mode is set

to WEP.

Set WEP Key Specify a WEP password for secure wireless connection.

Note: This menu item appears only if Wireless Security Mode is set

to WEP.

WPA2-Personal

AES*

Enable wireless security through WPA2.

Note: This menu item appears only if Wireless Security Mode is set

to WPA2-Personal.

Set PSK Set the password for secure wireless connection.

Note: This menu item appears only if Wireless Security Mode is set

to WPA2/WPA-Personal or WPA2‑Personal.

WPA2/WPA‑Personal

AES*

Enable wireless security through WPA2/WPA.

Note: This menu item appears only if Wireless Security Mode is set

to WPA2/WPA-Personal.

802.1x Encryption Mode

WPA+

WPA2*

Enable wireless security through 802.1x standard.

Note: This menu item appears only if Wireless Security Mode is set

to 802.1x - Radius.

IPv4

Enable DHCP

On*

O

Enable Dynamic Host Conﬁguration Protocol (DHCP).

Note: DHCP is a standard protocol that allows a server to distribute

IP addressing and conﬁguration information dynamically to clients.

IPv4

Set Static IP Address

IP Address

Netmask

Gateway

Set the static IP address of your printer.

IPv6

Enable IPv6

On*

O

Enable IPv6 in the printer.

IPv6

Enable DHCPv6

O*

Enable DHCPv6 in the printer.

Use printer menus 48

Menu item Description

IPv6

Stateless Address Autoconﬁguration

O

On*

Set the network adapter to accept the automatic IPv6 address

conﬁguration entries provided by a router.

IPv6

DNS Address

Specify the DNS server address.

IPv6

Manually Assigned IPV6 Address

Assign the IPv6 address.

Note: This menu item appears only in some printer models.

IPv6

Manually Assigned IPV6 Router

Assign the IPv6 router address.

Note: This menu item appears only in some printer models.

IPv6

Address Preﬁx

0–128 (64*)

Specify the address preﬁx.

IPv6

All IPv6 Addresses

Show all IPv6 addresses.

IPv6

All IPv6 Router Addresses

Show all IPv6 router addresses.

Network Address

UAA

LAA

View the network addresses.

PCL SmartSwitch

On*

O

Set the printer to switch automatically to PCL emulation when a print

job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine

incoming data and uses the default printer language speciﬁed in

the Setup menu.

PS SmartSwitch

On*

O*

Set the printer to switch automatically to PS emulation when a print

job requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine

incoming data and uses the default printer language speciﬁed in

the Setup menu.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

Ethernet

Menu item Description

Network Speed Show the speed of an active network adapter.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 49

Menu item Description

IPv4

Enable DHCP

On*

O

Enable Dynamic Host Conﬁguration Protocol (DHCP).

Note: DHCP is a standard protocol that allows a server to distribute IP

addressing and conﬁguration information to clients in a dynamic manner.

IPv4

Set Static IP Address

IP Address

Netmask

Gateway

Set the static IP address of your printer.

IPv6

Enable IPv6

O

On*

Enable IPv6 in the printer.

IPv6

Enable DHCPv6

O*

Enable DHCPv6 in the printer.

IPv6

Stateless Address

Autoconﬁguration

O

On*

Set the network adapter to accept the automatic IPv6 address conﬁguration

entries provided by a router.

IPv6

DNS Address

Specify the DNS server address.

IPv6

Manually Assigned IPV6

Address

Assign the IPv6 address.

Note: This menu item appears only in some printer models.

IPv6

Manually Assigned IPV6 Router

Assign the IPv6 router address.

Note: This menu item appears only in some printer models.

IPv6

Address Preﬁx

0–128 (64*)

Specify the address preﬁx.

IPv6

All IPv6 Addresses

Show all IPv6 addresses.

IPv6

All IPv6 Router Addresses

Show all IPv6 router addresses.

Network Address

UAA

LAA

Show the printer Media Access Control (MAC) addresses: Locally Administered

Address (LAA) and Universally Administered Address (UAA).

Note: You can change the printer LAA manually.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 50

Menu item Description

PCL SmartSwitch

O

On*

Set the printer to switch automatically to PCL emulation when a print job

requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

PS SmartSwitch

On*

O*

Set the printer to switch automatically to PS emulation when a print job requires

it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

Energy Ecient Ethernet

O

Auto*

Reduce power consumption when the printer does not receive data from the

Ethernet network.

Note: An asterisk (*) next to a value indicates the factory default setting.

TCP/IP

Note: This menu appears only in network printers or printers attached to print servers.

Menu item Description

Set Hostname Set the current TCP/IP host name.

Domain Name Set the domain name.

Note: This menu item appears only in some printer models.

Allow DHCP/BOOTP to update

NTP server

On*

O

Allow the DHCP and BOOTP clients to update the NTP settings of the printer.

Zero Conﬁguration Name Specify a service name for the zero conﬁguration network.

Note: This menu item appears only in some printer models.

Enable Auto IP

On*

O

Assign an IP address automatically.

DNS Address Specify the current Domain Name System (DNS) server address.

Backup DNS Address Specify the backup DNS server addresses.

Backup DNS Address 2

Backup DNS Address 3

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 51

Menu item Description

Domain Search Order Specify a list of domain names to locate the printer and its resources that reside

in dierent domains on the network.

Note: This menu item appears only in some printer models.

Enable DDNS

O*

Update the Dynamic DNS settings.

DDNS TTL Specify the current DDNS settings.

Default TTL

DDNS Refresh Time

Enable mDNS

O

On*

Update multicast DNS settings.

WINS Address Specify a server address for Windows Internet Name Service (WINS).

Enable BOOTP

O*

Allow the BOOTP to assign a printer IP address.

Restricted Server List Specify an IP address for the TCP connections.

Notes:

•This menu item appears only in some printer models.

•Use a comma to separate each IP address.

•You can add up to 50 IP addresses.

Restricted Server List Options

Block All Ports*

Block Printing Only

Block Printing and HTTP Only

Specify how the IP addresses in the list can access the printer functionality.

Note: This menu item appears only in some printer models.

MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.

Raw Print Port

1–65535 (9100*)

Specify a raw port number for printers connected on a network.

Outbound Trac Maximum

Speed

Disabled*

Enabled

Enable the printer maximum transfer rate.

Enable TLSv1.0

O

On*

Enable the TLSv1.0 protocol.

Enable TLSv1.1

O

On*

Enable the TLSv1.1 protocol.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 52

Menu item Description

SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.

Note: An asterisk (*) next to a value indicates the factory default setting.

SNMP

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

SNMP Versions 1 and 2c

Enabled

O

On*

Allow SNMP Set

O

On*

Enable PPM MIB

O

On*

SNMP Community

Conﬁgure Simple Network Management Protocol (SNMP) versions 1

and 2c to install print drivers and applications.

SNMP Version 3

Enabled

O

On*

Set Read/Write Credentials

User Name

Password

Set Read‑only Credentials

User Name

Password

Authentication Hash

MD5

SHA1*

Minimum Authentication Level

No Authentication, No Privacy

Authentication, No Privacy

Authentication, Privacy*

Privacy Algorithm

DES

AES‑128*

Conﬁgure SNMP version 3 to install and update the printer security.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 53

IPSec

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Enable IPSec

O*

Enable Internet Protocol Security (IPSec).

Base Conﬁguration

Default*

Compatibility

Secure

Set the IPSec base conﬁguration.

Note: This menu item appears only when Enable IPSec is set to

On.

DH (Die‑Hellman) Group Proposal

modp2048 (14)*

modp3072 (15)

modp4069 (16)

modp6144 (17)

Set the IPSec encryption.

Notes:

•DH (Die‑Hellman) Group Proposal appears only when Base

Conﬁguration is set to Compatibility.

•IKE SA Lifetime (Hours) and IPSec SA Lifetime (Hours) appear

only when Base Conﬁguration is set to Secure.

IKE SA Lifetime (Hours)

24*

IPSec SA Lifetime (Hours)

Proposed Encryption Method

3DES

AES*

Specify the encryption and authentication methods to connect to a

network securely.

Note: These menu items appear only when Base Conﬁguration is

set to Compatibility.

Proposed Authentication Method

SHA1

SHA256*

SHA512

IPSec Device Certiﬁcate Specify an IPSec certiﬁcate.

Note: This menu item appears only when Enable IPSec is set to

On.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 54

Menu item Description

Pre‑Shared Key Authenticated

Connections

Host [x]

Address

Key

Conﬁgure the authenticated connections of the printer.

Note: These menu items appear only when Enable IPSec is set to

On.

Certiﬁcate Authenticated Connections

Host [x] Address[/subnet]

Address[/subnet]

Note: An asterisk (*) next to a value indicates the factory default setting.

802.1x

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Active

O*

Let the printer join networks that require authentication before

allowing access.

Note: An asterisk (*) next to a value indicates the factory default setting.

LPD Conﬁguration

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

LPD Timeout

0–65535 seconds (90*)

Set the time‑out value to stop the Line Printer Daemon (LPD) server

from waiting indeﬁnitely for hung or invalid print jobs.

LPD Banner Page

O*

Print a banner page for all LPD print jobs.

Note: A banner page is the ﬁrst page of a print job used as a

separator of print jobs and to identify the originator of the print job

request.

LPD Trailer Page

O*

Print a trailer page for all LPD print jobs.

Note: A trailer page is the last page of a print job.

LPD Carriage Return Conversion

O*

Enable carriage return conversion.

Note: Carriage return is a mechanism that commands the printer to

move the position of the cursor to the ﬁrst position on the same

line.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 55

HTTP/FTP Settings

Menu item Description

Enable HTTP Server

O

On*

Access the Embedded Web Server to monitor and manage the printer.

Enable HTTPS

O

On*

Conﬁgure the Hypertext Transfer Protocol Secure (HTTPS) settings.

Force HTTPS Connections

O*

Force the printer to use the HTTPS connections.

Enable FTP/TFTP

O

On*

Send ﬁles using FTP.

Local Domains Specify domain names for HTTP and FTP servers.

Note: This menu item appears only in the Embedded Web Server.

HTTP Proxy IP Address Conﬁgure the HTTP and FTP server settings.

Note: HTTP Proxy IP Address and FTP Proxy IP Address appear only in the

Embedded Web Server.

FTP Proxy IP Address

HTTP Default IP Port

1–65535 (80*)

HTTPS Device Certiﬁcate

FTP Default IP Port

1–65535 (21*)

Timeout for HTTP/FTP

Requests

1–299 (30*)

Specify the amount of time before the server connection stops.

Retries for HTTP/FTP Requests

1–299 (3*)

Set the number of retries to connect to the HTTP/FTP server.

Note: An asterisk (*) next to a value indicates the factory default setting.

USB

Menu item Description

PCL SmartSwitch

O

On*

Set the printer to switch to PCL emulation when a print job received through a

USB port requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 56

Menu item Description

PS SmartSwitch

O

On*

Set the printer to switch to PS emulation when a print job received through a

USB port requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•When set to On, the printer processes raw binary PostScript print jobs

from computers using the Macintosh operating system.

•When set to Auto, the printer processes print jobs from computers using

either Windows or Macintosh operating systems

•When set to O, the printer ﬁlters PostScript print jobs using the standard

protocol.

Enable USB Port

Disable

Enable*

Enable the standard USB port.

Note: An asterisk (*) next to a value indicates the factory default setting.

Restrict external network access

Menu item Description

Restrict external network

access

O*

Restrict access to network sites.

External network address Specify the network addresses with restricted access.

E‑mail address for notiﬁcation Specify an e‑mail address to send a notiﬁcation of logged events.

Ping frequency

1–300 (10*)

Specify the network query interval in seconds.

Note: An asterisk (*) next to a value indicates the factory default setting.

Google Cloud Print

Menu item Description

Registration

Options

Enable Google Cloud Print

O

On*

Print directly from your Google account.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 57

Menu item Description

Options

Enable Local Discovery

O

On*

Allow the registered user and other users on the same subnet to

send jobs to the printer locally.

Options

Enable SSL Peer Veriﬁcation

O

On*

Verify authenticity of the peer certiﬁcate to connect to your Google

account.

Options

Always Print As Image

O*

Set the printer to process ﬁles as images for faster printing.

Note: An asterisk (*) next to a value indicates the factory default setting.

Wi‑Fi Direct

Note: This menu appears only when a direct Wi‑Fi network is the active network.

Menu item Description

SSID Specify the service set identiﬁer (SSID) of the Wi‑Fi network.

Set Preshared Key Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi

connection.

Show PSK on Setup Page

O

On*

Show the PSK on the Network Setup Page.

Group Owner IP Address Specify the IP address of the group owner.

Auto‑Accept Push Button

Requests

O*

Accept requests to connect to the network automatically.

Note: Accepting clients automatically is not secured.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 58

Security

Public

Menu item Description

Manage Permissions

Function Access

Held Jobs Access

Cancel Jobs at the Device

Change Language

Internet Printing Protocol (IPP)

B/W Print

Color Print

Control access to the printer functions.

Manage Permissions

Administrative Menus

Security Menu

Network/Ports Menu

Paper Menu

Reports Menu

Function Conﬁguration Menus

Supplies Menu

SE Menu

Device Menu

Control access to the printer menus.

Manage Permissions

Device Management

Remote Management

Firmware Updates

Import / Export All Settings

Out of Service Erase

Control access to the printer management options.

Local Accounts

Menu item Description

Add User

User Name/Password

User Name

Password

Create local accounts to manage access to the printer functions.

Use printer menus 59

Menu item Description

Manage Groups/Permissions

Add Group

Import Access Controls

Function Access

Administrative Menus

Device Management

All Users

Import Access Controls

Function Access

Administrative Menus

Device Management

Admin

Function Access

Administrative Menus

Device Management

Control group or user access to the printer functions, applications, and security

settings.

Certiﬁcate Management

Menu item Menu item

Conﬁgure Certiﬁcate Defaults

Common Name

Organization Name

Unit Name

Country/Region

Province Name

City Name

Subject Alternate Name

Set the default values for generated certiﬁcates.

Device Certiﬁcates Generate, delete, or view device certiﬁcates.

Manage CA Certiﬁcates Load, delete, or view Certiﬁcate Authority (CA) certiﬁcates.

Menu item Description

1–10 (3*)

Specify the number of failed login attempts before the user gets locked out.

Failure time frame

1–60 minutes (5*)

Specify the time frame between failed login attempts before the user gets locked out.

Lockout time

1–60 minutes (5*)

Specify the lockout duration.

Web Login Timeout

1–120 minutes (10*)

Specify the delay for a remote login before the user is logged o automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 60

Conﬁdential Print Setup

Menu item Description

Max Invalid PIN

2–10 (0*)

Set the number of times an invalid PIN can be entered.

Notes:

•A value of zero turns o this setting.

•When the limit is reached, the print jobs for that user name and PIN are

deleted.

Conﬁdential Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time for conﬁdential print jobs.

Notes:

•If this menu item is changed while conﬁdential print jobs reside in the printer

memory, then the expiration time for those print jobs does not change to the

new default value.

•If the printer is turned o, then all conﬁdential jobs held in the printer memory

are deleted.

Repeat Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time for a print job that you want to repeat.

Verify Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time that the printer prints a copy for the user to examine its quality,

before printing the remaining copies.

Reserve Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time that the printer stores print jobs for printing later.

Require All Jobs to be Held

O*

Set the printer to hold all print jobs.

Keep duplicate documents

O*

Allow the storage of documents with the same ﬁle name.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 61

Erase Temporary Data Files

Menu item Description

Stored in onboard memory

O*

Delete all ﬁles stored on the printer memory.

Note: An asterisk (*) next to a value indicates the factory default setting.

Miscellaneous

Menu item Description

Print Permission

O*

Let the user log in before printing.

Default Print Permission Login Set the default login for Print Permission.

Minimum Password Length

0–32 (0*)

Specify the minimum characters that are allowed for a password.

Note: An asterisk (*) next to a value indicates the factory default setting.

Reports

Menu Settings Page

Menu item Description

Menu Settings Page Print a report that contains the printer menus.

Device

Menu item Description

Device Information Print a report that contains information about the printer.

Device Statistics Print a report about printer usage and supply status.

Proﬁle List Print a list of proﬁles that are stored in the printer.

Asset Report Print a report that contains the printer serial number and model name.

Menu item Description

Print Fonts

PCL Fonts

Print samples and information about the fonts that are available in each printer

language.

Use printer menus 62

Network

Menu item Description

Network Setup Page Print a page that shows the conﬁgured network and wireless settings on the

printer.

Note: This menu item appears only in network printers or printers connected

to print servers.

Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using

Wi‑Fi Direct.

Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.

Troubleshooting

Menu item Description

Print Quality Test Pages Print sample pages to identify and correct print quality defects.

Use printer menus 63

Maintain the printer

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Checking the status of parts and supplies

1From the control panel, navigate to:

Settings > > Reports > > Device > > Device Statistics >

2From the Supply Information section of the pages printed, check the status of parts and supplies.

Conﬁguring supply notiﬁcations

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Notiﬁcations.

3From the Supplies menu, click Custom Supply Notiﬁcations.

4Select a notiﬁcation for each supply item.

5Apply the changes.

Setting up e‑mail alerts

Conﬁgure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or

when there is a paper jam.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Notiﬁcations > E‑mail Alert Setup, and then conﬁgure the settings.

3Click Setup E-mail Lists and Alerts, and then conﬁgure the settings.

4Apply the changes.

Maintain the printer 64

Viewing reports

You can view some reports from the Embedded Web Server. These reports are useful for assessing the status

of the printer, network, and supplies.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Reports, and then click the type of report you want to view.

Ordering parts and supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized

supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where

you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party

supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can

also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by

the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver

unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended

life may damage your Lexmark printer or its associated components.

Ordering a print cartridge

Notes:

•The estimated cartridge yield is based on the ISO/IEC 19798 standard.

•Extremely low print coverage for extended periods of time may negatively aect actual yield.

Lexmark CS331 Return Program print cartridges

Item United States

and Canada

European

Economic Area

Asia Paciﬁc Latin America Rest of Europe,

Middle East, and

Africa

Return Program print cartridges

Cyan 20N10C0 20N20C0 20N30C0 20N40C0 20N50C0

For more information on countries located in each region, go to www.lexmark.com/regions.

Maintain the printer 65

Item United States

and Canada

European

Economic Area

Asia Paciﬁc Latin America Rest of Europe,

Middle East, and

Africa

Magenta 20N10M0 20N20M0 20N30M0 20N40M0 20N50M0

Yellow 20N10Y0 20N20Y0 20N30Y0 20N40Y0 20N50Y0

Black 20N10K0 20N20K0 20N30K0 20N40K0 20N50K0

High yield Return Program print cartridges

Cyan 20N1HC0 20N2HC0 20N3HC0 20N4HC0 20N5HC0

Magenta 20N1HM0 20N2HM0 20N3HM0 20N4HM0 20N5HM0

Yellow 20N1HY0 20N2HY0 20N3HY0 20N4HY0 20N5HY0

Black 20N1HK0 20N2HK0 20N3HK0 20N4HK0 20N5HK0

For more information on countries located in each region, go to www.lexmark.com/regions.

Lexmark CS331 Regular high yield print cartridges

Item Part number

Cyan 20N0H20

Magenta 20N0H30

Yellow 20N0H40

Black 20N0H10

Lexmark C3224 and C3326 Return Program print cartridges

Item United States

and Canada

European

Economic Area

Asia Paciﬁc Latin America

Distribution

Rest of Europe,

Middle East, and

Africa

Return Program print cartridges

Cyan C3210C0 C3220C0 C3230C0 C3240C0 C3250C0

Magenta C3210M0 C3220M0 C3230M0 C3240M0 C3250M0

Yellow C3210Y0 C3220Y0 C3230Y0 C3240Y0 C3250Y0

Black C3210K0 C3220K0 C3230K0 C3240K0 C3250K0

High yield Return Program print cartridges*

Cyan C331HC0 C332HC0 C333HC0 C334HC0 C335HC0

Magenta C331HM0 C332HM0 C333HM0 C334HM0 C335HM0

Yellow C331HY0 C332HY0 C333HY0 C334HY0 C335HY0

Black C331HK0 C332HK0 C333HK0 C334HK0 C335HK0

* Supported only in the Lexmark C3326 printer model.

Maintain the printer 66

Lexmark C3224 Regular print cartridges

Item Part number

Cyan C320020

Magenta C320030

Yellow C320040

Black C320010

Lexmark C3326 Regular high yield print cartridges

Item Part number

Cyan C330H20

Magenta C330H30

Yellow C330H40

Black C330H10

Ordering a waste toner bottle

Item Part number

Waste toner bottle 20N0W00

Maintain the printer 67

Replacing parts and supplies

Replacing a print cartridge

Note: If the tray is extended, then remove it before replacing a cartridge.

1Open the front door, and then ﬁrmly push it down.

2Pull out the print cartridge tray.

Maintain the printer 68

3Remove the used print cartridge.

4Unpack the new print cartridge.

Warning—Potential Damage: Do not expose the underside of the print cartridge to direct light. Extended

exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the underside of the print cartridge. Doing so may aect the

quality of future print jobs.

Maintain the printer 69

5Insert the new print cartridge.

6Insert the print cartridge tray, and then close the door.

Replacing the waste toner bottle

1Remove the used waste toner bottle.

Note: To avoid spilling the toner, place the bottle in an upright position.

2Unpack the new waste toner bottle.

Maintain the printer 70

3Insert the new waste toner bottle.

Replacing the tray

1Remove the used tray.

2Unpack the new tray.

3Insert the new tray.

Maintain the printer 71

Replacing the manual feeder

1Remove the tray.

2Remove the used manual feeder.

3Unpack the new manual feeder.

4Insert the new manual feeder.

5Insert the tray.

Replacing the pick tires

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

Maintain the printer 72

3Open the front door, and then ﬁrmly push it down.

4Pull out the print cartridge tray.

5To avoid stray toner contamination, place a sheet of paper on the top of the print cartridge tray, and then

insert the print cartridge tray.

6Close the front door.

Maintain the printer 73

7Remove the tray.

8Position the printer on its side.

Maintain the printer 74

9Remove the used pick tires.

10 Unpack the new pick tires.

Note: To avoid contamination, make sure that your hands are clean.

Maintain the printer 75

11 Insert the new pick tires.

12 Place the printer to its original position, and then insert the tray.

13 Open the front door, and then ﬁrmly push it down.

14 Pull out the print cartridge tray.

15 Remove the paper, and then insert the print cartridge tray.

16 Close the front door.

17 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

18 Turn on the printer.

Resetting the supply usage counters

1From the control panel, navigate to:

Settings > > Device > > Maintenance > > Conﬁg Menu > > Supply Usage And Counters

2Select the supply counter that you want to reset.

Maintain the printer 76

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and

remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine

supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause

damage to your printer. After resetting the supply or part counter, your printer may display an error indicating

the presence of the reset item.

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

Notes:

•Perform this task after every few months.

•Damage to the printer caused by improper handling is not covered by the printer warranty.

1Turn o the printer, and then unplug the power cord from the electrical outlet.

2Remove paper from the standard bin.

3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4Wipe the outside of the printer with a damp, soft, lint‑free cloth.

Notes:

•Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer.

•Make sure that all areas of the printer are dry after cleaning.

5Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

Saving energy and paper

Conﬁguring power save mode settings

Eco‑Mode

1From the control panel, navigate to:

Settings > > Device > > Power Management > > Eco‑Mode >

2Select a setting.

Maintain the printer 77

Sleep mode

1From the control panel, navigate to:

Settings > > Device > > Power Management > > Timeouts > > Sleep Mode >

2Enter the amount of time that the printer stays idle before it enters Sleep mode.

Hibernate mode

1From the control panel, navigate to:

Settings > > Device > > Power Management > > Timeouts > > Hibernate Timeout >

2Select the amount of time before the printer enters Hibernate mode.

Notes:

•Make sure to wake the printer from Hibernate mode before sending a print job.

•To wake the printer from Hibernate mode, press the power button.

•The Embedded Web Server is disabled when the printer is in Hibernate mode.

Conserving supplies

•Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

•Print multiple pages on a single sheet of paper.

•Use the preview feature to see how the document looks like before printing it.

•Print one copy of the document to check its content and format for accuracy.

Moving the printer to another location

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require

two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

Maintain the printer 78

•If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same

time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

For shipping instructions, go to http://support.lexmark.com or contact customer support.

Maintain the printer 79

Troubleshoot a problem

The printer is not responding

Action Yes No

Step 1

Check if the power cord is connected to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or

electrical shock, connect the power cord to an appropriately

rated and properly grounded electrical outlet that is near the

product and easily accessible.

Is the printer responding?

The problem is

solved.

Go to step 2.

Step 2

Check if the electrical outlet is turned o by a switch or breaker.

Is the electrical outlet turned o by a switch or breaker?

Turn on the switch or

reset the breaker.

Go to step 3.

Step 3

Check if the printer is on.

Is the printer on?

Go to step 4. Turn on the printer.

Step 4

Check if the printer is in Sleep or Hibernate mode.

Is the printer in Sleep or Hibernate mode?

Press the power

button to wake the

printer.

Go to step 5.

Step 5

Check if the cables connecting the printer and the computer are

inserted to the correct ports.

Are the cables inserted to the correct ports?

Go to step 6. Insert the cables to

the correct ports.

Step 6

Install the correct print driver.

Is the printer responding?

The problem is

solved.

Go to step 7.

Step 7

Turn o the printer, wait for about 10 seconds, and then turn on the

printer.

Is the printer responding?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 80

Network connection problems

Cannot open Embedded Web Server

Action Yes No

Step 1

Check if the printer is on.

Is the printer on?

Go to step 2. Turn on the printer.

Step 2

Make sure that the printer IP address is correct.

View the printer IP address:

•From the home screen

•From the TCP/IP section in the Network/Ports menu

•By printing a network setup page or menu settings page,

and then ﬁnding the TCP/IP section

Note: An IP address appears as four sets of numbers separated

by periods, such as 123.123.123.123.

Is the printer IP address correct?

Go to step 3. Type the correct

printer IP address in

the address ﬁeld.

Step 3

Check if you are using a supported browser:

•Internet Explorer version 11 or later

•Microsoft Edge

•Safari version 6 or later

•Google ChromeTM version 32 or later

•Mozilla Firefox version 24 or later

Is your browser supported?

Go to step 4. Install a supported

browser.

Step 4

Check if the network connection is working.

Is the network connection working?

Go to step 5. Contact your

administrator.

Step 5

Make sure that the cable connections to the printer and print server

are secure. For more information, see the documentation that

came with the printer.

Are the cable connections secure?

Go to step 6. Secure the cable

connections.

Step 6

Check if the web proxy servers are disabled.

Are the web proxy servers disabled?

Go to step 7. Contact your

administrator.

Troubleshoot a problem 81

Action Yes No

Step 7

Access the Embedded Web Server.

Did the Embedded Web Server open?

The problem is

solved.

Contact customer

support.

Issues with supplies

Replace cartridge, printer region mismatch

To correct this problem, purchase a cartridge with the correct region that matches the printer region, or

purchase a worldwide cartridge.

•The ﬁrst number in the message after 42 indicates the region of the printer.

•The second number in the message after 42 indicates the region of the cartridge.

Printer and print cartridge regions

Region Numeric code

Worldwide or Undeﬁned region 0

North America (United States, Canada) 1

European Economic Area, Western Europe, Nordic countries, Switzerland 2

Asia Paciﬁc 3

Latin America 4

Rest of Europe, Middle East, Africa 5

Australia, New Zealand 6

Invalid region 9

Note: To ﬁnd the region settings of the printer and print cartridge, print the Print Quality Test Pages.

From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.

Non‑Lexmark supply

The printer has detected a non‑Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-

party supplies or parts may aect the performance, reliability, or life of the printer and its imaging

components.

All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable

results if third-party supplies or parts are used. Imaging component usage beyond the intended life may

damage your Lexmark printer or associated components.

Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.

Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

Troubleshoot a problem 82

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your

printer, do either of the following:

For touch‑screen printer models, press twice, and then press twice.

For non‑touch‑screen printer models, press and hold X and simultaneously for 15 seconds.

If you do not want to accept these risks, then remove the third-party supply or part from your printer and

install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and

supplies” on page 65.

For touch‑screen printer models, if the printer does not print after pressing twice, and then

pressing twice, then reset the supply usage counter.

For non‑touch‑screen printer models, if the printer does not print after pressing and holding X and

simultaneously for 15 seconds, then reset the supply usage counter.

1From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁguration Menu > Supply Usage And Counters

For non‑touch‑screen printer models, press to navigate through the settings.

2Select the part or supply that you want to reset, and then select Start.

3Read the warning message, and then select Continue.

4To clear the message, for touch‑screen printer models, press twice, and then press twice. For

non‑touch‑screen printer models, press and hold X and simultaneously for 15 seconds.

Note: If you are unable to reset the supply usage counters, then return the item to the place of

purchase.

Clearing jams

Avoiding jams

Load paper properly

•Make sure that the paper lies ﬂat in the tray.

Correct loading of paper Incorrect loading of paper

•Do not load or remove a tray while the printer is printing.

•Do not load too much paper. Make sure that the stack height is below the maximum paper ﬁll indicator.

Troubleshoot a problem 83

•Do not slide paper into the tray. Load paper as shown in the illustration.

•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or

envelopes.

•Push the tray ﬁrmly into the printer after loading paper.

Use recommended paper

•Use only recommended paper or specialty media.

•Do not load paper that is wrinkled, creased, damp, bent, or curled.

•Flex, fan, and align the paper edges before loading.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, weights, or types in the same tray.

•Make sure that the paper size and type are set correctly on the computer or printer control panel.

•Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:

•When Jam Assist is set to On, the printer ﬂushes blank pages or pages with partial prints after a jammed

page has been cleared. Check your printed output for blank pages.

•When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Troubleshoot a problem 84

Jam locations

1Standard bin

2Manual feeder

3Tray

4Rear door

Troubleshoot a problem 85

Paper jam in the tray

1Remove the tray and the manual feeder.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Insert the manual feeder and the tray.

4Open the rear door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Troubleshoot a problem 86

5Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

6Close the door.

Troubleshoot a problem 87

Paper jam in the manual feeder

1Remove the tray and the manual feeder.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Insert the manual feeder and the tray.

Paper jam in the rear door

1Open the rear door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Troubleshoot a problem 88

2Remove the jammed paper from any of the following areas:

Note: Make sure that all paper fragments are removed.

•Fuser area

Troubleshoot a problem 89

•Below the fuser area

•Duplex unit

3Close the door.

Troubleshoot a problem 90

Paper feed problems

Envelope seals when printing

Action Yes No

Step 1

aUse an envelope that has been stored in a dry environment.

Note: Printing on envelopes with high moisture content can

seal the ﬂaps.

bSend the print job.

Does the envelope seal when printing?

Go to step 2. The problem is

solved.

Step 2

aMake sure that paper type is set to Envelope.

From the control panel, navigate to:

Settings > > Paper > > Tray Conﬁguration > >

Paper Size/Type >

bSend the print job.

Does the envelope seal when printing?

Contact customer

support.

The problem is

solved.

Collated printing does not work

Action Yes No

Step 1

aFrom the control panel, navigate to:

Settings > > Print > > Layout > > Collate >

bSet Collate to On, and then press .

cPrint the document.

Is the document collated correctly?

The problem is

solved.

Go to step 2.

Step 2

aFrom the document that you are trying to print, open the Print

dialog, and then select Collate.

bPrint the document.

Is the document collated correctly?

The problem is

solved.

Go to step 3.

Troubleshoot a problem 91

Action Yes No

Step 3

aReduce the number of pages to print.

bPrint the document.

Are the pages collated correctly?

The problem is

solved.

Contact customer

support.

Paper frequently jams

Action Yes No

Step 1

aRemove the tray.

bCheck if paper is loaded correctly.

Notes:

•Make sure that the paper guides are positioned correctly.

•Make sure that the stack height is below the maximum

paper ﬁll indicator.

•Make sure to print on recommended paper size and type.

cInsert the tray.

dPrint the document.

Do paper jams occur frequently?

Go to step 2. The problem is

solved.

Step 2

aFrom the control panel, navigate to:

Settings > > Paper > > Tray Conﬁguration > >

Paper Size/Type >

bSet the correct paper size and type.

cPrint the document.

Do paper jams occur frequently?

Go to step 3. The problem is

solved.

Step 3

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Do paper jams occur frequently?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 92

Jammed pages are not reprinted

Action Yes N o

1From the control panel, navigate to:

Settings > > Device > > Notiﬁcations > > Jam Content

Recovery >

2In the Jam Recovery menu, select On or Auto, and then press .

Are the jammed pages reprinted?

The problem

is solved.

Contact

customer

support.

Printing problems

Print jobs do not print

Action Yes No

Step 1

aFrom the document that you are trying to print, open the Print

dialog, and then check if you selected the correct printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 2.

Step 2

aCheck if the printer is on.

bResolve any error messages that appear on the display.

cPrint the document.

Is the document printed?

The problem is

solved.

Go to step 3.

Step 3

aCheck if the ports are working, and if the cables are securely

connected to the computer and the printer.

For more information, see the setup documentation that came

with the printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 4.

Step 4

aTurn o the printer, wait for about 10 seconds, and then turn it

back on.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 5.

Troubleshoot a problem 93

Action Yes No

Step 5

aRemove, and then reinstall the printer software.

Note: The printer software is available at

http://support.lexmark.com.

bPrint the document.

Is the document printed?

The problem is

solved.

Contact customer

support.

Conﬁdential and other held documents do not print

Action Yes No

Step 1

aFrom the control panel, check if the documents appear in the

Held Jobs list.

Note: If the documents are not listed, then print the

documents using the Print and Hold options.

bPrint the documents.

Are the documents printed?

The problem is

solved.

Go to step 2.

Step 2

The print job may contain a formatting error or invalid data. Delete

the print job, and then send it again.

Are the documents printed?

The problem is

solved.

Go to step 3.

Step 3

aDelete some held jobs to free up printer memory.

bResend the print job.

Are the documents printed?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 94

Slow printing

Action Yes No

Step 1

Make sure that the printer cable is securely connected to the

printer and to the computer, print server, option, or other network

device.

Is the printer printing slow?

Go to step 2. The problem is

solved.

Step 2

aMake sure that the printer is not in Eco‑Mode or Quiet Mode.

•From the control panel, navigate to:

Settings > > Device > > Power Management >

> Eco‑Mode >

•From the control panel, navigate to:

Settings > > Device > > Maintenance > >

Conﬁg Menu > > Device Operations > > Quiet

Mode >

bPrint the document.

Is the printer printing slow?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the print

resolution from the Printing Preferences or Print dialog.

bSet the resolution to 4800 CQ.

cPrint the document.

Is the printer printing slow?

Go to step 4. The problem is

solved.

Step 4

aFrom the control panel, navigate to:

Settings > > Print > > Quality > > Print

Resolution >

bSet the resolution to 4800 CQ.

cPrint the document.

Is the printer printing slow?

Go to step 5. The problem is

solved.

Troubleshoot a problem 95

Action Yes No

Step 5

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•Heavier paper prints more slowly.

•Paper narrower than letter, A4, and legal may print more

slowly.

bPrint the document.

Is the printer printing slow?

Go to step 6. The problem is

solved.

Step 6

aMake sure that the printer settings for Texture and Weight

match the paper being loaded.

From the control panel, navigate to:

Settings > > Paper > > Media Conﬁguration >

> Media Types >

Note: Rough paper textures and heavy paper weights may

print more slowly.

bPrint the document.

Is the printer printing slow?

Go to step 7. The problem is

solved.

Step 7

Remove held jobs.

Is the printer printing slow?

Go to step 8. The problem is

solved.

Step 8

aMake sure that the printer is not overheating.

Notes:

•Allow the printer to cool down after a long print job.

•Observe the recommended ambient temperature for the

printer. For more information, see “Selecting a location

for the printer” on page 16.

bPrint the document.

Is the printer printing slow?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 96

Print quality problems

Print quality is poor

Find the image that resembles the print quality problem you are having, and then click the link below it to read

problem-solving steps.

“Blank or white pages” on

page 98

“Dark print” on page 99

“Ghost images” on page

101

“Gray or colored

background” on page 102

“Incorrect margins” on

page 103

“Light print” on page 104

“Missing colors” on

page 106

“Mottled print and dots” on

page 107

“Paper curl” on page 109 “Print crooked or skewed”

on page 110

“Solid color or black images”

on page 111

“Text or images cut o” on

page 112

Troubleshoot a problem 97

“Toner easily rubs o” on

page 113

“Uneven print density” on

page 114

“Horizontal dark lines” on

page 115

“Vertical dark lines” on

page 117

“Horizontal white lines” on

page 118

“Vertical white lines” on

page 119

“Repeating defects” on

page 121

Blank or white pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 98

Action Yes No

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the printer printing blank or white pages?

Contact customer

support.

The problem is

solved.

Dark print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aPerform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust

bPrint the document.

Is the print too dark?

Go to step 2. The problem is

solved.

Troubleshoot a problem 99

Action Yes No

Step 2

aDepending on your operating system, reduce toner darkness

from the Printing Preferences or Print dialog.

Note: You can also change the setting on the printer control

panel. Navigate to:

Settings > Print > Quality > Toner Darkness

bPrint the document.

Is the print too dark?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bPrint the document.

Is the print too dark?

Go to step 4. The problem is

solved.

Step 4

Check if the paper has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

Go to step 5. Go to step 6.

Step 5

aReplace textured or rough paper with plain paper.

bPrint the document.

Is the print too dark?

Go to step 6. The problem is

solved.

Step 6

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print too dark?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 100

Ghost images

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aLoad the tray with the correct paper type.

bPrint the document.

Do ghost images appear on prints?

Go to step 2. The problem is

solved.

Step 2

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do ghost images appear on prints?

Go to step 3. The problem is

solved.

Step 3

aPerform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust.

bPrint the document.

Do ghost images appear on prints?

Go to step 4. The problem is

solved.

Troubleshoot a problem 101

Action Yes No

Step 4

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do ghost images appear on prints?

Contact customer

support.

The problem is

solved.

Gray or colored background

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aPerform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust.

bPrint the document.

Does gray or colored background appear on prints?

Go to step 2. The problem is

solved.

Troubleshoot a problem 102

Action Yes No

Step 2

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Does gray or colored background appear on prints?

Contact customer

support.

The problem is

solved.

Incorrect margins

Action Yes No

Step 1

aAdjust the paper guides to the correct position for the paper

loaded.

bPrint the document.

Are the margins correct?

The problem is

solved.

Go to step 2.

Step 2

aSet the paper size from the control panel. Navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bPrint the document.

Are the margins correct?

The problem is

solved.

Go to step 3.

Troubleshoot a problem 103

Action Yes No

Step 3

aDepending on your operating system, specify the paper size

from the Printing Preferences or Print dialog.

Note: Make sure that the setting matches the paper loaded.

bPrint the document.

Are the margins correct?

The problem is

solved.

Contact customer

support.

Light print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aPerform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust.

bPrint the document.

Is the print light?

Go to step 2. The problem is

solved.

Step 2

aDepending on your operating system, increase toner darkness

from the Printing Preferences or Print dialog.

Note: You can also change the setting on the printer control

panel. Navigate to Settings > Print > Quality > Toner

Darkness.

bPrint the document.

Is the print light?

Go to step 3. The problem is

solved.

Troubleshoot a problem 104

Action Yes No

Step 3

aTurn o Color Saver.

From the control panel, navigate to:

Settings > Print > Quality > Color Saver.

bPrint the document.

Is the print light?

Go to step 4. The problem is

solved.

Step 4

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Is the print light?

Go to step 5. The problem is

solved.

Step 5

Check if paper has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

Go to step 6. Go to step 7.

Step 6

aReplace textured or rough paper with plain paper.

bPrint the document.

Is the print light?

Go to step 7. The problem is

solved.

Step 7

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print light?

Go to step 8. The problem is

solved.

Troubleshoot a problem 105

Action Yes No

Step 8

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the print light?

Contact customer

support.

The problem is

solved.

Missing colors

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 106

Action Yes No

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridge of the missing color.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Are some colors missing on prints?

Contact customer

support.

The problem is

solved.

Mottled print and dots

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 107

Action Yes No

Step 1

Check the printer for leaked toner contamination.

Is the printer free of leaked toner?

Go to step 2. Contact customer

support.

Step 2

aFrom the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bCheck if the paper size and paper type settings match the

paper loaded.

Note: Make sure that paper does not have texture or rough

ﬁnishes.

Do the settings match?

Go to step 4. Go to step 3.

Step 3

aDepending on your operating system, specify the paper size

and paper type from the Printing Preferences or Print dialog.

Note: Make sure that the settings match the paper loaded.

bPrint the document.

Is the print mottled?

Go to step 4. The problem is

solved.

Step 4

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print mottled?

Go to step 5. The problem is

solved.

Troubleshoot a problem 108

Action Yes No

Step 5

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the print mottled?

Contact customer

support.

The problem is

solved.

Paper curl

Action Yes No

Step 1

aAdjust the guides in the tray to the correct position for the paper

loaded.

bPrint the document.

Is the paper curled?

Go to step 2. The problem is

solved.

Troubleshoot a problem 109

Action Yes No

Step 2

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bPrint the document.

Is the paper curled?

Go to step 3. The problem is

solved.

Step 3

Print on the other side of the paper.

aRemove paper, ﬂip it over, and then reload paper.

bPrint the document.

Is the paper curled?

Go to step 4. The problem is

solved.

Step 4

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the paper curled?

Contact customer

support.

The problem is

solved.

Print crooked or skewed

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 110

Action Yes No

Step 1

aAdjust the paper guides in the tray to the correct position for

the paper loaded.

bPrint the document.

Is the print crooked or skewed?

Go to step 2. The problem is

solved.

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print crooked or skewed?

Go to step 3. The problem is

solved.

Step 3

aCheck if the paper loaded is supported.

Note: If paper is not supported, then load a supported paper.

bPrint the document.

Is the print crooked or skewed?

Contact customer

support.

The problem is

solved.

Solid color or black images

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 111

Action Yes No

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the printer printing solid color or black images?

Contact customer

support.

The problem is

solved.

Text or images cut o

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aAdjust the paper guides in the tray to the correct position for

the paper loaded.

bPrint the document.

Are text or images cut o?

Go to step 2. The problem is

solved.

Troubleshoot a problem 112

Action Yes No

Step 2

aDepending on your operating system, specify the paper size

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Are text or images cut o?

Go to step 3. The problem is

solved.

Step 3

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Are text or images cut o?

Contact customer

support.

The problem is

solved.

Toner easily rubs o

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 113

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bPrint the document.

Does toner easily rub o?

Go to step 2. The problem is

solved.

Step 2

aCheck if the paper weight is supported.

Note: If paper weight is not supported, then load a supported

one.

bPrint the document.

Does toner easily rub o?

Go to step 3. The problem is

solved.

Step 3

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Does toner easily rub o?

Contact customer

support.

The problem is

solved.

Uneven print density

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 114

Action Yes No

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the print density uneven?

Contact customer

support.

The problem is

solved.

Horizontal dark lines

Notes:

•Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press

to navigate through the settings.

•If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.

Troubleshoot a problem 115

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do dark lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bPrint the document.

Do dark lines appear on prints?

Go to step 3. The problem is

solved.

Step 3

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do dark lines appear on prints?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 116

Vertical dark lines

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do vertical dark lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bPrint the document.

Do vertical dark lines appear on prints?

Go to step 3. The problem is

solved.

Troubleshoot a problem 117

Action Yes No

Step 3

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do vertical dark lines appear on prints?

Contact customer

support.

The problem is

solved.

Horizontal white lines

Notes:

•Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press

to navigate through the settings.

•If horizontal white lines keep appearing on your prints, then see the “Repeating defects” topic.

Troubleshoot a problem 118

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do horizontal white lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do horizontal white lines appear on prints?

Contact customer

support.

The problem is

solved.

Vertical white lines

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 119

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do vertical white lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

Check if you are using the recommended paper type.

aLoad the paper source with the recommended paper type.

bPrint the document.

Do vertical white lines appear on prints?

Go to step 3. The problem is

solved.

Step 3

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do vertical white lines appear on prints?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 120

Repeating defects

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

aUsing the Print Quality Test Pages, measure the distance

between the repeating defects on the aected color page.

bCheck if the repeating defects match any of the following

measurements:

Print cartridges

•25.70 mm (1.01 in.)

•35.30 mm (1.39 in.)

•75.6 mm (2.98 in.)

•26.7 mm (1.05 in.)

Fuser

•56.5 mm (1.05 in.)

Transfer module

•25.10 mm (0.99 in.)

•59.70 mm (2.35 in.)

•28.30 mm (1.11 in.)

•65 mm (2.56 in.)

•44 mm (1.73 in.)

Do the repeating defects match any of the measurements?

Take note of the

distance, and then

contact customer

support.

Take note of the

distance, and then

contact customer

support.

Color quality problems

Modifying the colors in printed output

1From the control panel, navigate to:

Settings > > Print > > Quality > > Advanced Imaging > > Color Correction >

2In the Color Correction menu, select Manual > > Color Correction Content > .

Troubleshoot a problem 121

3Choose the appropriate color conversion setting.

Object type Color conversion tables

RGB Image

RGB Text

RGB Graphics

•Vivid—Produces brighter, more saturated colors and may be

applied to all incoming color formats.

•sRGB Display—Produces an output that approximates the colors

displayed on a computer monitor. Black toner usage is optimized

for printing photographs.

•Display‑True Black—Produces an output that approximates the

colors displayed on a computer monitor. This setting uses only

black toner to create all levels of neutral gray.

•sRGB Vivid—Provides an increased color saturation for the sRGB

Display color correction. Black toner usage is optimized for

printing business graphics.

•O

CMYK Image

CMYK Text

CMYK Graphics

•US CMYK—Applies color correction to approximate the

Speciﬁcations for Web Oset Publishing (SWOP) color output.

•Euro CMYK—Applies color correction to approximate Euroscale

color output.

•Vivid CMYK—Increases the color saturation of the US CMYK color

correction setting.

•O

FAQ about color printing

What is RGB color?

RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce

a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors

observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.

What is CMYK color?

CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black

used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various

amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color

laser printers create colors in this manner.

How is color speciﬁed in a document to be printed?

Software programs are used to specify and modify the document color using RGB or CMYK color

combinations. For more information, see the software program Help topics.

How does the printer know what color to print?

When printing a document, information describing the type and color of each object is sent to the printer and

is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta,

yellow, and black toner used to produce the color you want. The object information determines the application

of color conversion tables. For example, it is possible to apply one type of color conversion table to text while

applying a dierent color conversion table to photographic images.

Troubleshoot a problem 122

What is manual color correction?

When manual color correction is enabled, the printer employs user‑selected color conversion tables to

process objects. Manual color correction settings are speciﬁc to the type of object being printed (text,

graphics, or images). It is also speciﬁc to how the color of the object is speciﬁed in the software program

(RGB or CMYK combinations). To apply a dierent color conversion table manually, see “Modifying the colors

in printed output” on page 121.

If the software program does not specify colors with RGB or CMYK combinations, then manual color correction

is not useful. It is also not eective if the software program or the computer operating system controls the

adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for

the documents.

How can I match a particular color (such as a corporate logo)?

From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available

from the Color Samples page of the Embedded Web Server. Selecting any sample set generates

multiple‑page prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination,

depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB

combination labeled on the box through the selected color conversion table.

By examining Color Samples sets, you can identify the box with color closest to the color being matched.

The color combination labeled on the box can then be used for modifying the color of the object in a software

program. For more information, see the software program Help topics. Manual color correction may be

necessary to use the selected color conversion table for the particular object.

Selecting which Color Samples set to use for a particular color‑matching problem depends on:

•The Color Correction setting being used (Auto, O, or Manual)

•The type of object being printed (text, graphics, or images)

•How the color of the object is speciﬁed in the software program (RGB or CMYK combinations)

If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples

pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations speciﬁed

in the program through color management. In these situations, the printed color may not be an exact match

of the Color Samples pages.

The print appears tinted

Action Yes No

Step 1

Perform Color Adjust.

aFrom the control panel, navigate to:

Settings > > Print > > Quality > > Advanced

Imaging > > Color Adjust >

bPrint the document.

Does the print appear tinted?

Go to step 2. The problem is

solved.

Troubleshoot a problem 123

Action Yes No

Step 2

Perform Color Balance.

aFrom the control panel, navigate to:

Settings > > Print > > Quality > > Advanced

Imaging > > Color Balance >

bAdjust the settings.

cPrint the document.

Does the print appear tinted?

Contact customer

support.

The problem is

solved.

Contacting customer support

Before contacting customer support, make sure to have the following information:

•Printer problem

•Error message

•Printer model type and serial number

Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,

support documentation, drivers, and other downloads.

Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries

or regions, go to http://support.lexmark.com.

Troubleshoot a problem 124

Recycle and dispose

Recycling Lexmark products

To return Lexmark products for recycling:

1Go to www.lexmark.com/recycle.

2Select the product you want to recycle.

Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be

recycled through your local recycling center.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are

transported in the most ecient and environmentally sensitive manner and that there is less packaging to

dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource

savings. Lexmark also oers recycling of packaging components in some countries or regions. For more

information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available

packaging recycling programs is included with the information on product recycling.

Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your

area.

The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist

in your area.

When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles

the box.

Returning Lexmark cartridges for reuse or recycling

The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse

or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or

demanufactured for recycling. The boxes used to return the cartridges are also recycled.

To return Lexmark cartridges for reuse or recycling, do the following:

1Go to www.lexmark.com/recycle.

2Select the product that you want to recycle.

Recycle and dispose 125

Notices

Product information

Product name:

Lexmark C3224dw, Lexmark C3326dw; Lexmark CS331dn printers

Machine type:

1500

Model(s):

218, 638

Edition notice

July 2019

The following paragraph does not apply to any country where such provisions are inconsistent with local

law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY

KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of

express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made

to the information herein; these changes will be incorporated in later editions. Improvements or changes in the

products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to

make these available in all countries in which it operates. Any reference to a product, program, or service is

not intended to state or imply that only that product, program, or service may be used. Any functionally

equivalent product, program, or service that does not infringe any existing intellectual property right may be

used instead. Evaluation and veriﬁcation of operation in conjunction with other products, programs, or services,

except those expressly designated by the manufacturer, are the user’s responsibility.

For Lexmark technical support, go to http://support.lexmark.com.

For information on Lexmark's privacy policy governing the use of this product, go to

www.lexmark.com/privacy.

For information on supplies and downloads, go to www.lexmark.com.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is deﬁned in 48

C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are

used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.

227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software

Notices 126

Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only

those rights as are granted to all other end users pursuant to the terms and conditions herein.

Trademarks

Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the

United States and/or other countries.

Google Cloud Print, Google Chrome, and Android are trademarks of Google LLC.

Macintosh, the Mac logo, and Safari are trademarks of Apple Inc. AirPrint and the AirPrint logo are trademarks

of Apple, Inc.

Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria

Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.

PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s

designation of a set of printer commands (language) and functions included in its printer products. This printer

is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used

in various application programs, and that the printer emulates the functions corresponding to the commands.

Wi-Fi Direct is a registered trademark of Wi-Fi Alliance®.

All other trademarks are the property of their respective owners.

Licensing notices

All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the

installation software CD.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO

9296.

Note: Some modes may not apply to your product.

1-meter average sound pressure, dBA

Printing One-sided: 52 (C3224dwe); 53

(C3226dw, CS331dn)

Two-sided: 50 (C3224dwe); 52

(C3226dw, CS331dn)

Ready 14

Values are subject to change. See www.lexmark.com for current values.

Notices 127

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the

European Union. We encourage the recycling of our products.

If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your

local sales oce phone number.

India E-Waste notice

This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of

lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in

concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in

Schedule II of the Rules.

Product disposal

Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local

authorities for disposal and recycling options.

Static sensitivity notice

This symbol identiﬁes static-sensitive parts. Do not touch the areas near these symbols without ﬁrst touching

a metal surface in an area away from the symbol.

Notices 128

To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper

jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior

areas of the printer even if the symbol is not present.

ENERGY STAR

Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certiﬁed to

comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as conﬁgured when shipped

by Lexmark.

Temperature information

Ambient operating temperature 10 to 32.2°C (50 to 90°F)

Shipping temperature -40 to 43.3°C (-40 to 110°F)

Storage temperature and relative humidity 1.1 to 32.2°C (34 to 90°F)

8 to 80% RH

Laser notice

The printer is certiﬁed in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for

Class I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirements

of IEC 60825-1: 2014.

Class I laser products are not considered to be hazardous. The laser system and printer are designed so there

is never any human access to laser radiation above a Class I level during normal operation, user maintenance,

or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser

with the following speciﬁcations:

Class: IIIb (3b) AlGaAs

Nominal output power (milliwatts): 8

Wavelength (nanometers): 770–800

Power consumption

Product power consumption

The following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

Notices 129

Mode Description Power consumption (Watts)

Printing The product is generating hard‑copy output from electronic

inputs.

One-sided: 385 (C3224dwe); 395

(C3226dw, CS331dn)

Two-sided: 260 (C3224dwe); 275

(C3226dw, CS331dn)

Copy The product is generating hard‑copy output from hard‑copy

original documents.

N/A

Scan The product is scanning hard‑copy documents. N/A

Ready The product is waiting for a print job. 15.5 (C3224dwe); 17 (C3226dw,

CS331dn)

Sleep Mode The product is in a high‑level energy‑saving mode. 0.9

Hibernate The product is in a low‑level energy‑saving mode. N/A

O The product is plugged into an electrical outlet, but the power

switch is turned o.

0.1

The power consumption levels listed in the previous table represent time-averaged measurements.

Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

Sleep Mode

This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by

lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged

after this product is not used for a speciﬁed period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 15

By using the conﬁguration menus, the Sleep Mode Timeout can be modiﬁed between 1 minute and 120 minutes.

If the A4 print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60

minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the

response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but

uses more energy.

Hibernate Mode

This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in

Hibernate Mode, all other systems and devices are powered down safely.

The Hibernate mode can be entered in any of the following methods:

•Using the Hibernate Timeout

•Using the Schedule Power modes

Factory default Hibernate Timeout for this product in all countries or regions 3 days

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modiﬁed

between one hour and one month.

Notices 130

O mode

If this product has an o mode which still consumes a small amount of power, then to completely stop product

power consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage

It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are

provided in power units of Watts, the power consumption should be multiplied by the time the product spends

in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's

energy usage.

Regulatory notices for wireless products

This section contains regulatory information that applies only to wireless models.

If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com.

Modular component notice

Wireless models contain the following modular component:

Lexmark Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001

To determine which modular components are installed in your particular product, refer to the labeling on your

actual product.

Exposure to radio frequency radiation

The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other

regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and

any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

Industry Canada (Canada)

This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following

two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,

including interference that may cause undesired operation of the device.

Industrie Canada (Canada)

Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est

soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter

toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.

Notices 131

Singapore IMDA statement

This product is approved for use in Singapore.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the

approximation and harmonization of the laws of the Member States relating to radio equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön

fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the

Directives is available upon request from the Authorized Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

Compliance is indicated by the CE marking:

EU statement of radio transmitter operational frequency bands and maximum RF power

This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the EU. The maximum transmitter EIRP

power output, including antenna gain, is ≤ 20dBm.

Federal Communications Commission (FCC) compliance information

statement

This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception, which

Notices 132

can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

•Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for radio or television interference caused by using other than

recommended cables or by unauthorized changes or modiﬁcations to this equipment. Unauthorized changes

or modiﬁcations could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing

device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach

or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a

violation of FCC regulations.

Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

Telephone: (859) 232–2000

E-mail: regulatory@lexmark.com

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Standard ICES-003.

Avis de conformité aux normes de l’industrie du Canada

Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux

équipements pouvant causer des interférences NMB-003.

日本の VCCI 規定

製品にこのマークが表示されている場合、次の要件を満たしています。

この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この

装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。

取扱説明書に従って正しい取り扱いをしてください。

VCCI-B

Notices 133

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,

2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States

relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage

limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances

in electrical and electronic equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön

fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the

Directives is available upon request from the Authorized Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

This product satisﬁes the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or

EN 62368-1.

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,

LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER

PRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the

country-speciﬁc warranty information that came with your product.

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,

from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty

Lexmark warrants that this product:

—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts

—Is, during normal use, free from defects in material and workmanship

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for

repair or replacement (at Lexmark's option).

If this product is a feature or option, this statement applies only when that feature or option is used with the

product for which it was intended. To obtain warranty service, you may be required to present the feature or

option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to

that user for the remainder of the warranty period. You should transfer proof of original purchase and this

statement to that user.

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12

months later provided that the warranty period for any supplies and for any maintenance items included with

Notices 134

the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser

Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is

available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”

message for such item.

To obtain warranty service you may be required to present proof of original purchase. You may be required to

deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark

designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the

Lexmark designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of

the Remarketer or Lexmark. The replacement may be a new or repaired item.

The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a

repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal

obligations, restrictions, liens, and encumbrances.

As part of your warranty service and/or replacement, Lexmark may update the ﬁrmware in your printer to the

latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized

products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized

use of genuine Lexmark products will not be impacted.

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable

storage media (unless directed otherwise by Lexmark).

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area

contact Lexmark on the World Wide Web.

Remote technical support is provided for this product throughout its warranty period. For products no longer

covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of

prints produced by any product.

Warranty service does not include repair of failures caused by:

—Modiﬁcation or unauthorized attachments

—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance

—Unsuitable physical or operating environment

—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer

—Operation of a product beyond the limit of its duty cycle

—Use of printing media outside of Lexmark speciﬁcations

—Refurbishment, repair, reﬁlling or remanufacture by a third party of products, supplies or parts

—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS

OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS

OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED

WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND

SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW

Notices 135

ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL

APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT

TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability

Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance

or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover

actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the

product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or

damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL

LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER

ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the

possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's

and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers

are intended beneﬁciaries of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or

limitation of incidental or consequential damages, so the limitations or exclusions contained above may not

apply to you.

This limited warranty gives you speciﬁc legal rights. You may also have other rights that vary from state to state.

Notices 136

Index

adjusting toner darkness 31

AirPrint

using 28

Android device

printing from 27

applying color correction 121

attaching cables 17

avoiding paper jams 83

black images 111

blank or white pages 98

canceling a print job 30

cannot open Embedded Web

Server 81

cartridges

recycling 125

checking the status

parts and supplies 64

cleaning the printer 77

clearances around the printer 16

clearing jam

in the duplex unit 88

in the fuser area 88

in the manual feeder 88

in the rear door 88

in the tray 86

collated printing does not

work 91

color conversion 121

colored background on

prints 102

conﬁdential documents do not

print 94

conﬁdential print jobs

conﬁguring 28

printing from a Macintosh

computer 29

printing from Windows 29

conﬁguring supply

notiﬁcations 64

conﬁguring the settings

Universal paper 18

connecting a mobile device

to the printer wireless

network 24

connecting the printer

to a wireless network 23

connecting to a wireless network

using PIN method 23

using Push Button method 23

conserving supplies 78

contacting customer support 124

control panel

using 10

customer support

contacting 124

deactivating the Wi‑Fi

network 24

documents, printing

from a computer 27

from a mobile device 27, 28

dots on print 107

Eco‑Mode

setting 77

emission notices 127, 131, 133

enabling Wi‑Fi Direct 24

envelope seals when printing 91

envelopes

loading 20

environmental settings 77

erasing printer memory 26

Ethernet port 17

exporting a conﬁguration ﬁle

using the Embedded Web

Server 22

e‑mail alerts

setting up 64

factory default settings

restoring 26

FAQ about color printing 122

FCC notices 131

ﬁnding more information about

the printer 8

ﬁrmware

update 22

font sample list

printing 30

genuine parts and supplies 65

ghost images on prints 101

Google Cloud Print

using 27

gray background on prints 102

held documents do not print 94

held jobs

printing from a Macintosh

computer 29

printing from Windows 29

Hibernate mode

setting 77

horizontal dark lines 115

horizontal white lines 118

identifying jam locations 84

images cut o on print 112

importing a conﬁguration ﬁle

using the Embedded Web

Server 22

indicator light

understanding the status 11

installing the printer software 22

jammed pages are not

reprinted 93

jams

avoiding 83

letterhead

loading 20

selecting 13

Lexmark Mobile Print

using 27

light print 104

loading tray 18

Index 137

locating jam areas 84

manual feeder

loading 20

replacing 72

memory

types installed on printer 26

802.1x 55

About this Printer 39

Certiﬁcate Management 60

Conﬁdential Print Setup 61

Conﬁg Menu 36

Device 62

Erase Temporary Data Files 62

Ethernet 49

Google Cloud Print 57

HTTP/FTP Settings 56

Image 44

Information Sent to Lexmark 36

IPSec 54

Layout 39

Local Accounts 59

LPD Conﬁguration 55

Media Types 46

Menu Settings Page 62

Miscellaneous 62

Network 63

Network Overview 46

Notiﬁcations 34

Out of Service Erase 38

PCL 43

PostScript 42

Power Management 35

Preferences 32

Print 62

Public 59

Quality 41

Remote Operator Panel 33

Restore Factory Defaults 36

Restrict external network

access 57

Setup 40

SNMP 53

TCP/IP 51

Tray Conﬁguration 45

Troubleshooting 63

Universal Setup 45

USB 56

Wireless 47

Wi‑Fi Direct 58

Menu Settings Page

printing 25

missing colors 106

mobile device

printing from 27, 28

modifying colors 121

Mopria Print Service 27

mottled print 107

moving the printer 78

noise emission levels 127

Non‑Lexmark supply 82

non‑volatile memory 26

erasing 26

notices 127, 128, 129, 130, 131,

133

ordering supplies

print cartridge 65

waste toner bottle 67

paper

letterhead 13

preprinted forms 13

selecting 11

unacceptable 12

paper characteristics 11

paper guidelines 11

paper jam

in the tray 86

paper jam in the manual

feeder 88

paper jam in the rear door 88

paper jams

avoiding 83

location 84

paper sizes

supported 13

paper types

supported 15

paper weights

supported 15

parts and supplies

status, checking 64

pick tires

replacing 72

placing separator sheets 30

power cord socket 17

power saver modes

setting 77

preprinted forms

selecting 13

print cartridge

ordering 65

replacing 68

print job

canceling 30

Print Quality Test Pages 63

print quality troubleshooting

blank pages 98

crooked print 110

dark print 99

ghost images on prints 101

gray or colored

background 102

horizontal dark lines 115

horizontal white lines 118

light print 104

missing colors 106

mottled print and dots 107

paper curl 109

print appears tinted 123

repeating defects 121

skewed print 110

solid color or black images 111

text or images cut o 112

toner easily rubs o 113

uneven print density 114

vertical dark lines 117

vertical white lines 119

white pages 98

print troubleshooting

collated printing does not

work 91

conﬁdential and other held

documents do not print 94

envelope seals when

printing 91

incorrect margins 103

jammed pages are not

reprinted 93

paper frequently jams 92

print jobs do not print 93

slow printing 95

printer

shipping 79

printer conﬁguration 10

printer connectivity

checking 25

Index 138

printer information

ﬁnding 8

printer is not responding 80

printer location

selecting 16

printer memory

erasing 26

printer menus 32

printer messages

Non‑Lexmark supply 82

Replace cartridge, printer region

mismatch 82

printer parts

cleaning 77

printer ports 17

printer settings

restoring to factory defaults 26

printer software

installing 22

printer status 11

printer wireless network

connecting a mobile device

to 24

printing

font sample list 30

from a computer 27

from a mobile device 27, 28

from an Android device 27

Menu Settings Page 25

Network Setup Page 25

using Google Cloud Print 27

using Mopria Print Service 27

using Wi‑Fi Direct 28

printing conﬁdential and other

held jobs

from a Macintosh computer 29

from Windows 29

printing from a computer 27

recycling

cartridges 125

Lexmark packaging 125

Lexmark products 125

removing paper jam

in the duplex unit 88

in the fuser area 88

in the manual feeder 88

in the tray 86

repeat print jobs

printing from a Macintosh

computer 29

printing from Windows 29

repeating defects on print 121

Replace cartridge, printer region

mismatch 82

replacing parts

manual feeder 72

pick tires 72

tray 71

replacing supplies

print cartridge 68

waste toner bottle 70

reports

viewing 65

reserve print jobs

printing from a Macintosh

computer 29

printing from Windows 29

resetting

supply usage counters 82

resetting counters 76

safety information 5, 6, 7

selecting a location for the

printer 16

separator sheets

placing 30

setting the paper size 18

setting the paper type 18

setting up e‑mail alerts 64

shipping the printer 79

Sleep mode

setting 77

slow printing 95

solid color 111

statement of volatility 26

storing paper 13

supplies

conserving 78

supply notiﬁcations

conﬁguring 64

supply usage counters

resetting 76, 82

supported paper sizes 13

supported paper types 15

supported paper weights 15

temperature around the

printer 16

text cut o on print 112

toner darkness

adjusting 31

tray

loading 18

trays

replacing 71

troubleshooting

cannot open Embedded Web

Server 81

FAQ about color printing 122

printer is not responding 80

troubleshooting, print

collated printing does not

work 91

conﬁdential and other held

documents do not print 94

envelope seals when

printing 91

incorrect margins 103

jammed pages are not

reprinted 93

paper frequently jams 92

print jobs do not print 93

slow printing 95

troubleshooting, print quality

blank pages 98

crooked print 110

dark print 99

ghost images on prints 101

gray or colored

background 102

horizontal dark lines 115

horizontal white lines 118

light print 104

missing colors 106

mottled print and dots 107

paper curl 109

print appears tinted 123

repeating defects 121

skewed print 110

solid color or black images 111

text or images cut o 112

toner easily rubs o 113

uneven print density 114

vertical dark lines 117

vertical white lines 119

white pages 98

uneven print density 114

Universal paper

conﬁguring the settings 18

Index 139

updating ﬁrmware

ﬂash ﬁle 22

USB printer port 17

using

genuine Lexmark parts 65

genuine Lexmark supplies 65

using the control panel 10

verify print jobs

printing from a Macintosh

computer 29

printing from Windows 29

vertical dark lines 117

vertical white lines 119

viewing

reports 65

volatile memory 26

erasing 26

volatility

statement of 26

waste toner bottle

ordering 67

replacing 70

wireless network

connecting the printer to 23

wireless networking 23

Wi‑Fi Direct

enabling 24

printing from a mobile

device 28

Wi‑Fi network

deactivating 24

Wi‑Fi Protected Setup

wireless network, connecting

to 23

Index 140

Table of Contents

Lexmark C3224dw User Manual

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