Table of Contents
- Contents
- Safety information
- Learning about the printer
- Understanding the home screen
- Setting up and using the home screen applications
- Additional printer setup
- Minimizing your printer's environmental impact
- Loading paper and specialty media
- Paper and specialty media guide
- Printing
- Understanding the printer menus
- Securing the memory before moving the printer
- Maintaining the printer
- Administrative support
- Clearing jams
- Troubleshooting
- Checking an unresponsive printer
- Understanding the printer messages
- Adjusting color
- An error has occurred with the USB drive. Please remove and reinsert drive.
- Change [paper source] to [custom type name]
- Change [paper source] to [custom type name] load [orientation]
- Change [paper source] to [custom string]
- Change [paper source] to [custom string] load [orientation]
- Change [paper source] to [paper size] [paper type]
- Change [paper source] to [paper size] [paper type] load [orientation]
- Close [tray] door
- Close front or side door
- Disk corrupted
- Disk near full. Securely clearing disk space.
- Disk problem
- Error reading USB drive. Remove USB.
- Insert Tray [x]
- Install Tray [x]
- Load [src] with [custom type name]
- Load [src] with [custom string]
- Load [src] with [size]
- Load [src] with [type] [size]
- Load Manual Feeder with [custom type name]
- Load Manual Feeder with [custom string]
- Load Manual Feeder with [paper size]
- Load Manual Feeder with [paper type] [paper size]
- Paper changes needed
- Remove paper from standard output bin
- Restore held jobs?
- Some held jobs were not restored
- Supply needed to complete job
- Tray [x] paper size unsupported
- Unsupported disk
- 30.xx Missing [color] cartridge and/or [color] imaging unit
- 31.xx Missing or defective [color] cartridge
- 32.xx [color] cartridge part number unsupported by device
- 34 Incorrect paper size, open [src]
- 35 Insufficient memory to support Resource Save feature
- 36 Printer service required
- 37 Insufficient memory to collate job
- 37 Insufficient memory for Flash Memory Defragment operation
- 37 Insufficient memory, some held jobs will not be restored
- 37 Insufficient memory, some Held Jobs were deleted
- 38 Memory full
- 39 Complex page, some data may not have printed
- 51 Defective flash detected
- 52 Not enough free space in flash memory for resources
- 53 Unformatted flash detected
- 54 Serial option [x] error
- 54 Standard network software error
- 54 Network [x] software error
- 55 Unsupported option in slot [x]
- 56 Parallel port [x] disabled
- 56 Serial port [x] disabled
- 56 Standard USB port disabled
- 56 Standard parallel port disabled
- 56 USB port [x] disabled
- 57 Configuration change, some held jobs were not restored
- 58 Too many disks installed
- 58 Too many flash options installed
- 58 Too many trays attached
- 58 Input config error
- 61 Remove defective disk
- 62 Disk full
- 80.xx Fuser near life warning
- 80.xx Fuser life warning
- 80.xx Replace fuser
- 80.xx Fuser missing
- 82.xx Replace waste toner bottle
- 82.xx Waste toner bottle nearly full
- 83.xx Transfer module life warning
- 83.xx Transfer module missing
- 83.xx Replace transfer module
- 84 Defective [color] imaging unit
- 84.xx [color] imaging unit nearly low
- 84.xx [color] imaging unit low
- 84.xx Replace [color] imaging unit and [color] cartridge
- 84 Unsupported [color] imaging unit
- 88.xx [color] cartridge nearly low
- 88.xx [color] cartridge low
- 88.2x Replace [color] cartridge
- 1565 Emulation error, load emulation option
- Solving printing problems
- Multiple-language PDF files do not print
- Printer control panel display is blank or displays only diamonds
- Error message about reading USB drive appears
- Print jobs do not print
- Make sure there is no problem with your printer
- Make sure the printer is ready to print
- Check if a supply is missing or needs replacement
- Check if the standard exit bin is full
- Check if the paper tray is empty
- Make sure the correct printer software is installed
- Make sure the internal print server is working properly
- Make sure you are using a recommended USB, serial, or Ethernet cable
- Make sure printer cables are securely connected
- Confidential and other held jobs do not print
- Print job takes longer than expected
- Job prints from the wrong tray or on the wrong paper
- Incorrect characters print
- Tray linking does not work
- Large jobs do not collate
- Unexpected page breaks
- Solving home screen application problems
- Solving option problems
- Option does not operate correctly or quits after it is installed
- Paper tray problems
- Cannot detect flash memory card
- Cannot detect printer hard disk
- Internal Solutions Port does not operate correctly
- Internal print server does not operate correctly
- Memory card
- USB/parallel interface card does not operate correctly
- Solving paper feed problems
- Solving print quality problems
- Characters have jagged or uneven edges
- Clipped images
- Fine horizontal lines appear on color pages
- Gray background
- Incorrect margins
- Light colored line, white line, or incorrectly colored line appears on prints
- Paper curl
- Print irregularities
- Print is too dark
- Print is too light
- Printer is printing blank pages
- Repeating defects appear on a page
- Shadow images appear on prints
- Skewed print
- Solid color pages
- Streaked horizontal lines appear on prints
- Streaked vertical lines appear on prints
- Toner fog or background shading appears on the page
- Toner rubs off
- Toner specks
- Transparency print quality is poor
- Uneven print density
- Solving color quality problems
- Embedded Web Server does not open
- Contacting customer support
- Notices
- Product information
- Edition notice
- GOVERNMENT END USERS
- Trademarks
- Federal Communications Commission (FCC) compliance information statement
- Modular component notice
- Licensing notices
- Noise emission levels
- Waste from Electrical and Electronic Equipment (WEEE) directive
- India E-Waste notice
- Product disposal
- Static sensitivity notice
- ENERGY STAR
- Temperature information
- Laser notice
- Power consumption
- European Community (EC) directives conformity
- Radio interference notice
- Regulatory notices for wireless products
- Exposure to radio frequency radiation
- Industry Canada (Canada)
- Notice to users in the European Union
- STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
- Patent acknowledgment
- Index
Lexmark C925de User Manual
Displayed below is the user manual for C925de by Lexmark which is a product in the Laser Printers category. This manual has pages.
Related Manuals
Contents
Safety information.......................................................................................6
Learning about the printer...........................................................................8
Finding information about the printer......................................................................................................8
Selecting a location for the printer............................................................................................................9
Printer configurations.............................................................................................................................10
Understanding the printer control panel................................................................................................11
Understanding the home screen................................................................13
Understanding the home screen.............................................................................................................13
Using the touch-screen buttons..............................................................................................................14
Setting up and using the home screen applications....................................17
Finding the IP address of the printer.......................................................................................................17
Accessing the Embedded Web Server.....................................................................................................17
Activating the home screen applications................................................................................................18
Exporting and importing a configuration using the Embedded Web Server...........................................20
Additional printer setup.............................................................................21
Installing internal options........................................................................................................................21
Installing optional trays...........................................................................................................................36
Attaching cables......................................................................................................................................49
Verifying printer setup............................................................................................................................50
Setting up the printer software...............................................................................................................51
Networking..............................................................................................................................................52
Changing port settings after installing a new network ISP......................................................................58
Setting up serial printing (Windows only)...............................................................................................58
Minimizing your printer's environmental impact........................................59
Saving paper and toner...........................................................................................................................59
Saving energy..........................................................................................................................................60
Recycling..................................................................................................................................................62
Loading paper and specialty media............................................................64
Setting the paper size and type...............................................................................................................64
Contents 2
Loading the standard or optional 550‑sheet tray...................................................................................64
Loading the multipurpose feeder............................................................................................................68
Linking and unlinking trays......................................................................................................................71
Paper and specialty media guide................................................................73
Paper guidelines......................................................................................................................................73
Storing paper...........................................................................................................................................75
Supported paper sizes, types, and weights.............................................................................................76
Printing......................................................................................................79
Printing a document................................................................................................................................79
Printing from a flash drive.......................................................................................................................80
Printing specialty documents..................................................................................................................81
Printing confidential and other held jobs................................................................................................84
Printing information pages......................................................................................................................84
Canceling a print job................................................................................................................................85
Understanding the printer menus..............................................................87
Menus list................................................................................................................................................87
Supplies menu.........................................................................................................................................88
Paper menu.............................................................................................................................................90
Reports menu..........................................................................................................................................99
Network/Ports menu.............................................................................................................................100
Security menu.......................................................................................................................................113
Settings menu........................................................................................................................................116
Help menu.............................................................................................................................................136
Securing the memory before moving the printer......................................138
Statement of Volatility..........................................................................................................................138
Erasing volatile memory........................................................................................................................138
Erasing non‑volatile memory................................................................................................................139
Erasing printer hard disk memory.........................................................................................................139
Configuring printer hard disk encryption..............................................................................................140
Maintaining the printer............................................................................141
Cleaning the exterior of the printer......................................................................................................141
Cleaning the printhead lenses...............................................................................................................141
Storing supplies.....................................................................................................................................144
Contents 3
Checking the status of supplies.............................................................................................................144
Ordering supplies..................................................................................................................................145
Replacing supplies.................................................................................................................................146
Moving the printer................................................................................................................................152
Administrative support............................................................................154
Finding advanced networking and administrator information.............................................................154
Using the Embedded Web Server.........................................................................................................154
Checking the virtual display...................................................................................................................154
Checking the printer status...................................................................................................................154
Viewing reports.....................................................................................................................................155
Restoring factory default settings.........................................................................................................155
Clearing jams............................................................................................156
Avoiding jams........................................................................................................................................156
Understanding jam numbers and locations..........................................................................................156
200 paper jam.......................................................................................................................................158
201 paper jam.......................................................................................................................................159
203 paper jam.......................................................................................................................................160
230 paper jam.......................................................................................................................................161
231–239 paper jams..............................................................................................................................161
24x paper jam........................................................................................................................................162
250 paper jam.......................................................................................................................................164
Troubleshooting.......................................................................................165
Checking an unresponsive printer.........................................................................................................165
Understanding the printer messages....................................................................................................165
Solving printing problems.....................................................................................................................178
Solving home screen application problems...........................................................................................182
Solving option problems........................................................................................................................182
Solving paper feed problems.................................................................................................................185
Solving print quality problems..............................................................................................................186
Solving color quality problems..............................................................................................................197
Embedded Web Server does not open.................................................................................................200
Contacting customer support................................................................................................................201
Contents 4
Notices.....................................................................................................202
Product information..............................................................................................................................202
Edition notice........................................................................................................................................202
Power consumption..............................................................................................................................206
Index........................................................................................................215
Contents 5
Safety information
Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of
accessories can be easily overloaded by a laser printer and may result in poor printer performance, property
damage, or potential fire.
Do not place or use this product near water or wet locations.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
•Disconnect all cords and cables from the printer before moving it.
•Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as
the fax feature, power cord, or telephone, during a lightning storm.
Safety information 6
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
SAVE THESE INSTRUCTIONS.
Safety information 7
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
•Connecting the printer
•Installing the printer software
Setup documentation—The setup documentation came
with the printer and is also available at
http://support.lexmark.com.
Additional setup and instructions for using the printer:
•Selecting and storing paper and specialty media
•Loading paper
•Configuring printer settings
•Viewing and printing documents and photos
•Setting up and using the printer software
•Configuring the printer on a network
•Caring for and maintaining the printer
•Troubleshooting and solving problems
User's Guide and Quick Reference Guide—The guides are
available at http://support.lexmark.com.
Note: These guides are also available in other
languages.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—This guide is available at
http://support.lexmark.com.
Help using the printer software Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
•Help is automatically installed with the printer
software.
•The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
Learning about the printer 8
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
•Documentation
•Driver downloads
•Live chat support
•E‑mail support
•Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
•Machine Type number
•Serial number
•Date purchased
•Store where purchased
Warranty information Warranty information varies by country or region:
•In the U.S.—See the Statement of Limited Warranty
included with this printer, or go to
http://support.lexmark.com.
•In other countries and regions—See the printed
warranty that came with this printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them too. It is important to:
•Set up the printer near a wall outlet.
•Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight, humidity extremes, or temperature fluctuations
–Clean, dry, and free of dust
•Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 9
1
2
3
4
5
1385 mm (15.16 in.)
2609.6 mm (24.0 in.)
3100 mm (3.94 in.)
4100 mm (3.94 in.)
5100 mm (3.94 in.)
Printer configurations
Notes:
•The printer stand is a cabinet that can be converted into a caster base.
•If used with a printer stand, then the printer supports only one optional 550-sheet tray.
•If used with a caster base, then the printer supports a maximum of three optional 550-sheet trays.
6
7
8
9
10
12
3
4
5
Learning about the printer 10
1Printer control panel
2Standard exit bin
3Multipurpose feeder
4Standard 150‑sheet tray
5Standard 250‑sheet tray
6‑8Optional 550‑sheet tray
9Caster base (converted from a printer stand)
10 Printer stand
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Understanding the printer control panel
1234 5
6
7
Item Description
1Display Shows the status of the printer
2Home Lets you navigate back to the home screen
3Keypad Allows you to enter numbers, letters, or symbols
4Sleep Mode Enables Sleep Mode
Note: Touching the screen or any hard button presses will cause the printer to wake from Sleep
Mode.
5USB port Allows the user to connect a USB flash drive to the printer
Note: Only the front USB port supports flash drives.
6Indicator light •Off—The printer is off.
•Blinking green—The printer is warming up, processing data, or printing.
•Solid green—The printer is on, but idle.
•Solid red—Operator intervention is needed.
•Amber—The printer enters Sleep Mode or Hibernate Mode.
Learning about the printer 11
Item Description
7Stop/Cancel Stops all printer activity
Note: A list of options is displayed once Stopped appears on the display.
Learning about the printer 12
Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screen
buttons and icons to initiate an action.
Note: Your home screen, icons, and the buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
1 2 3 4
5678
Touch To
1Change Language Change the primary language of the printer.
2Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links.
Note: The tree view does not include bookmarks created within Forms and Favorites, and
the ones in the tree are not usable from within Forms and Favorites.
3Held Jobs Display all current held jobs.
4USB or USB
Thumbdrive
View, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
5Menus Access printer menus.
Note: These menus are available only when the printer is in the Ready state.
6Status message bar •Show the current printer status such as Ready or Busy.
•Show printer conditions such as Fuser missing or Cartridge Low.
•Show intervention messages and the instructions on how to clear them.
7Status/Supplies •Display a warning or error message whenever the printer requires intervention to
continue processing.
•Access the messages screen for more information on the message, and how to clear it.
8Tips Open a context‑sensitive Help information on the touch screen.
Understanding the home screen 13
This may also appear on the home screen:
Touch To
Search Held Jobs Search current held jobs.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
Sample touch screen
1 2 3 4
5
6
7
8
9
10
Touch To
1Up arrow Scroll up.
2Delete folder Delete the file you selected.
3Left arrow Scroll to the left.
4Right arrow Scroll to the right.
5Right scroll increase Scroll to another value in increasing order.
Understanding the home screen 14
Touch To
6Left scroll decrease Scroll to another value in decreasing order.
7Down arrow Scroll down.
8Accept Save a setting.
9Cancel •Cancel an action or a selection.
•Cancel out a screen and return to the previous screen.
10 Back Navigate back to the previous screen.
Other touch-screen buttons
Touch To
Exit Exit from the current screen to the home screen.
Radio button Select or clear an item.
Understanding the home screen 15
Features
Feature Description
Menu trail line:
Menus > Settings > Print Settings >
Number of Copies
A menu trail line is located at the top of each menu screen. This feature acts as a
trail, showing the path taken to arrive at the current menu. It gives the exact location
within the menus.
Number of Copies is not underlined since this is the current screen. If you touch an
underlined word on the Number of Copies screen before the Number of Copies is
set and saved, then the selection is not saved, and does not become the default
setting.
Attendance message alert If an attendance message affects a function, then this icon appears and the red
indicator light blinks.
Warning If an error condition occurs, then this icon appears.
Understanding the home screen 16
Setting up and using the home screen applications
Notes:
•Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded applications. Some applications are supported only in some printer
models.
•There may be additional solutions and applications available for purchase. For more information, go to
www.lexmark.com or contact the place where you purchased the printer.
Finding the IP address of the printer
Note: Make sure your printer is connected to a network or to a print server.
You can find the printer IP address:
•From the top left corner of the printer home screen.
•From the TCP/IP section in the Network/Ports menu.
•By printing a network setup page or menu settings page, and then finding the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings even
when you are not physically near the printer.
1Obtain the printer IP address:
•From the printer control panel home screen
•From the TCP/IP section in the Network/Ports menu
•By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
2Open a Web browser, and then type the printer IP address in the address field.
3Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Showing or hiding icons on the home screen
1From the Embedded Web Server, click Settings > General Settings > Home screen customization.
A list of basic printer functions appears.
2Select the check boxes to specify which icons appear on the printer home screen.
Cleared check box items are hidden.
3Click Submit.
Setting up and using the home screen applications 17
Activating the home screen applications
For detailed information about configuring and using home screen applications, visit the Lexmark Web site at
http://support.lexmark.com.
Background and Idle Screen
Icon Description
The application lets you customize the background and idle screen of your printer home screen.
To change the background of the printer home screen using the printer control panel, do the following:
1From the home screen, navigate to:
Change Background > select background to use
2Touch .
Forms and Favorites
Icon Description
The application helps you simplify and streamline work processes by letting you quickly find and print
frequently used online forms directly from the home screen. For example, you can print the latest version
of a form exactly when you need it. This eliminates inventories of printed forms that can easily become
outdated.
Note: The printer must have permission to access the network folder, FTP site, or Web site where the
bookmark is stored. From the computer where the bookmark is stored, use sharing, security, and
firewall settings to allow the printer at least a read access. For help, see the documentation that
came with your operating system.
To configure Forms and Favorites, do the following:
1From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Forms and Favorites.
2Define the bookmarks, and then customize the settings.
3Click Apply.
To use the application, touch Forms and Favorites on the home screen, and then navigate through form categories, or
search for forms based on a form number, name, or description.
Setting up and using the home screen applications 18
Eco‑Settings
Icon Description
The application lets you easily manage energy consumption, noise, toner, and paper usage settings to
help reduce the environmental impact of your printer.
Showroom
Icon Description
The application lets you create and display a customized slide show on the touch screen of your printer.
You can specify how long each slide is displayed, and images can be loaded either from a flash drive or
through the printer Embedded Web Server.
Remote Operator Panel
This application shows the printer control panel on your computer screen and lets you interact with the printer control
panel, even when you are not physically near the printer. From your computer screen, you can view the printer status,
release held print jobs, create bookmarks, and do other print-related tasks you might normally do while standing at
the printer.
To activate Remote Operator Panel, do the following:
1From the Embedded Web Server, click Settings > Device Solutions > Solutions (eSF) > Remote Operator Panel.
2Select the Enabled check box, and then customize the settings.
3Click Apply.
To use Remote Operator Panel, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch
VNC Applet.
Setting up and using the home screen applications 19
Exporting and importing a configuration using the Embedded
Web Server
You can export configuration settings into a text file that can then be imported and used to apply the settings to one
or more additional printers.
Exporting a configuration
1From the Embedded Web Server, click Settings or Configuration.
2Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3From Installed Solutions, click the name of the application you want to configure.
4Click Configure > Export.
5Follow the instructions on the computer screen to save the configuration file, and then enter a unique file name or
use the default name.
Note: If a JVM Out of Memory error occurs, then repeat the export until the configuration file is saved.
Importing a configuration
1From the Embedded Web Server, click Settings or Configuration.
2Click Device Solutions > Solutions (eSF), or click Embedded Solutions.
3From Installed Solutions, click the name of the application you want to configure.
4Click Configure > Import.
5Browse to the saved configuration file, and then load or preview it.
Note: If a timeout occurs and a blank screen appears, then refresh the browser, and then click Apply.
Setting up and using the home screen applications 20
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Available internal options
•Memory cards
–Printer memory
–Flash memory
–Fonts
•Firmware cards
–Bar Code
–PrintCryptionTM
•Printer hard disk
•LexmarkTM Internal Solutions Ports (ISP)
–RS‑232‑C Serial ISP
–Parallel 1284‑B ISP
–MarkNetTM N8250 802.11 b/g/n Wireless ISP
–MarkNet N8130 10/100 Fiber ISP
–MarkNet N8120 10/100/1000 Ethernet ISP
Note: An external kit is needed to support the ISP.
Accessing the system board
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Additional printer setup 21
Note: This task requires a flathead screwdriver.
1Remove the cover.
2Turn the screws on the metal panel counterclockwise to remove them, and then pull the panel down.
Note: Remove the two screws emphasized in the illustration.
1
2
Note: Do not unplug the fan cable unless necessary.
3Use the following illustration to locate the appropriate connectors.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
1Fan cable connector
2Memory card connector
3Firmware and flash memory card connectors
4ISP connector
5Hard disk connector
4Reattach the metal panel.
Note: Make sure the fan cable is plugged to its connector before reattaching the metal panel.
Additional printer setup 22
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or
connectors.
aLift up and reattach the metal panel.
2
1
bTurn the screws on the metal panel clockwise.
5Reattach the cover.
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board.
1Access the system board.
Additional printer setup 23
For more information, see “Accessing the system board” on page 21.
Notes:
•This task requires a flathead screwdriver.
•Do not unplug the fan cable upon opening the metal panel.
Note:
2Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3On the system board, open the memory card connector latches.
4Align the notches on the memory card to the ridges on the connector.
Additional printer setup 24
1Notch
2Ridge
5Push the memory card straight into the connector until it clicks into place.
1
2
6Reattach the system board cover.
Installing a flash memory or firmware card
The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,
but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Access the system board.
For more information, see “Accessing the system board” on page 21.
Notes:
•This task requires a flathead screwdriver.
•Do not unplug the fan cable upon opening the metal panel.
2Unpack the card.
Note: Avoid touching the connection points along the edge of the card.
Additional printer setup 25
3Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
2
1
1Plastic pins
2Metal pins
4Push the card firmly into place.
Notes:
•The entire length of the connector on the card must touch and be flush against the system board.
•Be careful not to damage the connectors.
5Reattach the system board cover.
Installing an Internal Solutions Port
The system board supports one optional Lexmark Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Additional printer setup 26
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Remove the cover.
2Turn the screws on the metal panel counterclockwise to remove them, and then pull the panel down.
Note: Remove the two screws emphasized in the illustration.
1
2
3Unplug the fan cable from its connector on the system board.
Additional printer setup 27
4Unpack the ISP and Connectivity Installation Kit.
1 2 3 45
67
ISP
1ISP
2Plastic mounting bracket
3Screws
Connectivity Installation Kit
4Plastic cover
5Screws
6Metal housing
7ISP cable
Note: Several parts may be in the ISP and Connectivity Installation Kit.
5Remove the old ISP cable.
Additional printer setup 28
6Using a thumbscrew, attach the plastic mounting bracket to the back of the ISP.
7Insert the ISP into the metal housing.
Note: The plastic mounting bracket attached to the ISP has three tabs that will click into the holes of the metal
housing.
8Attach the ISP to the metal housing using two thumbscrews.
9Route the new ISP cable through the opening of the metal panel.
Note: The ISP cable in the Connectivity Installation Kit is longer than the old one.
Additional printer setup 29
10 Attach the ISP cable to the connector on the ISP.
11 Attach the ISP to the metal panel using three screws that came with the Connectivity Installation Kit.
Additional printer setup 30
12 Attach the ISP cable to the connector on the system board.
13 Reconnect the fan cable to its connector on the system board.
Additional printer setup 31
14 Attach the ISP to the printer.
15 Snap on the plastic cover over the metal housing.
Installing a printer hard disk
The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP).
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Additional printer setup 32
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Access the system board.
For more information, see “Accessing the system board” on page 21.
Notes:
•This task requires a flathead screwdriver.
•Do not unplug the fan cable upon opening the metal panel.
2Unpack the printer hard disk.
Note: Avoid touching the components on the card.
3Locate the appropriate connector on the system board.
Additional printer setup 33
4Align the standoffs of the printer hard disk to the holes on the system board, and then press on the printer hard
disk until the standoffs are in place.
5Insert the plug of the printer hard disk interface cable into the receptacle of the system board.
6Reattach the system board cover.
Removing the printer hard disk
Note: This task requires a flathead screwdriver.
Additional printer setup 34
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Access the system board.
For more information, see “Accessing the system board” on page 21.
Notes:
•This task requires a flathead screwdriver.
•Do not unplug the fan cable upon opening the metal panel.
2Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard
disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling
the cable out.
Additional printer setup 35
3Remove the printer hard disk.
4Reattach the system board cover.
Installing optional trays
Order of installation
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Install the printer and any options you have purchased in the following order:
•Printer stand
•Optional 550‑sheet trays
•Printer
For more information on converting a printer stand to caster base, and installing a printer stand, caster base or optional
550-sheet tray, see the documentation that came with the printer option.
Installing a printer stand and optional tray
Note: If used with a printer stand, then the printer supports only one optional 550‑sheet tray.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
Additional printer setup 36
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: This task requires a screwdriver.
1Unpack the optional tray and printer stand, and then remove all packing material.
1
3
2
4
1Optional 550-sheet tray
2Printer stand
3Brackets and screws
4Thumbscrews
2Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices
attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Additional printer setup 37
3Attach the thumbscrews on top of the printer stand.
Additional printer setup 38
4Align the optional tray to the printer stand, then lower the printer to the tray.
5Lock the standard and optional trays together using the brackets that came with the optional tray.
aOpen the standard 250- and optional 550‑sheet tray.
Additional printer setup 39
bRemove the screw from the 250‑sheet tray.
cPlace a bracket over the screw hole and secure it with the screw.
dClose the trays.
6Lock the optional 550‑sheet tray to the printer stand.
aOpen the optional 550‑sheet tray and remove the screw.
Additional printer setup 40
bOpen the printer stand.
cPlace a bracket over the screw hole and secure it with the screw.
dClose the optional tray and printer stand.
7Plug in the electrical connections between trays.
8Attach brackets to the back of the printer, optional tray, and printer stand.
12
1Bracket to lock optional tray to printer
2Bracket to lock optional tray to printer stand
Additional printer setup 41
aInsert brackets on the slots located at the back of the optional tray and printer stand.
bSecure the brackets with screws.
cInsert brackets on the slots located at the back of the printer and optional tray.
Additional printer setup 42
dSecure the brackets with screws.
9Insert the bases on the slots at the sides of the printer stand and secure them with screws.
10 Turn the printer back on.
11 Set the printer software to recognize the optional input source.
For more information, see “Adding available options in the print driver” on page 51.
Installing 550‑sheet trays
Notes:
•The printer supports a maximum of three optional 550‑sheet trays.
•When installing three optional 550‑sheet trays, use a printer stand converted into a caster base.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
Additional printer setup 43
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Note: This task requires a screwdriver.
1Unpack the optional tray and the printer stand, and then remove all packing material.
1
3
2
4
1Optional 550-sheet tray
2Printer stand
3Brackets and screws
4Thumbscrews
2Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices
attached to the printer, then turn them off as well, and unplug any cables going into the printer.
3Convert the printer stand into a caster base.
aRemove the four screws inside the printer stand.
Additional printer setup 44
bLift the upper portion of the printer stand, leaving the base.
4Attach the thumbscrews on the caster base.
Additional printer setup 45
5Align the trays to the caster base, then lower the printer to the trays.
6Lock the standard and optional trays together using the brackets that came with the optional tray.
aOpen the standard 250- and optional 550‑sheet tray.
Additional printer setup 46
bRemove the screw from the 250‑sheet tray.
cPlace a bracket over the screw hole and secure it with the screw.
dClose the trays.
7Lock the optional 550‑sheet trays together using the screws that came with the trays.
aRemove the upper optional 550-sheet tray drawer. Leave the lower optional trays open.
Additional printer setup 47
bReach into the lower optional tray and insert a screw, pushing it upward to the optional tray above it.
1 2
8Plug in the electrical connections between trays.
9Attach brackets to the back of the printer and optional trays.
aInsert brackets on the slots located at the back of the optional trays.
bSecure the brackets with screws.
Additional printer setup 48
cInsert brackets on the slots located at the back of the printer and optional tray.
dSecure the brackets with screws.
10 Insert the bases on the slots at the sides of the caster base and secure them with screws.
11 Turn the printer back on.
12 Set the printer software to recognize the optional input source.
For more information, see “Adding available options in the print driver” on page 51.
Attaching cables
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as a
power cord, a fax feature, or USB cable, during a lightning storm.
Additional printer setup 49
Connect the printer to the computer using a USB cable or Ethernet cable.
Be sure to match the following:
•The USB symbol on the cable with the USB symbol on the printer
•The appropriate Ethernet cable to the Ethernet port
12
1USB port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown
while actively printing. A loss of data or a malfunction can occur.
2Ethernet port
Verifying printer setup
When all hardware and software options are installed and the printer is turned on, verify that the printer is set up
correctly by printing the following:
•Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options
appears toward the bottom of the page. If an option you installed is not listed, then it is not installed correctly.
Remove the option, and then install it again.
•Network setup page—If your printer has Ethernet or wireless capability and is attached to a network, then print a
network setup page to verify the network connection. This page also provides important information that aids
network printing configuration.
Printing a menu settings page
From the home screen, navigate to:
> Reports > Menu Settings Page
Additional printer setup 50
Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This page
also provides important information that aids network printing configuration.
1From the home screen, navigate to:
> Reports > Network Setup Page
2Check the first section of the network setup page, and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be malfunctioning.
Consult a system support person for a solution, and then print another network setup page.
Setting up the printer software
Installing the printer
1Obtain a copy of the software installer package.
2Run the installer, and then follow the instructions on the computer screen.
3For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.
Adding available options in the print driver
For Windows users
1Open the printers folder.
In Windows 8
From the Search charm, type run, and then navigate to:
Run > type control printers > OK
In Windows 7 or earlier
aClick , or click Start and then click Run.
bType control printers.
cPress Enter, or click OK.
2Select the printer you want to update, and then do either of the following:
•For Windows 7 or later, select Printer properties.
•For earlier versions, select Properties.
3Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4Apply the changes.
Additional printer setup 51
For Macintosh users
1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2Navigate to the list of hardware options, and then add any installed options.
3Apply the changes.
Networking
Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wireless Encryption Protocol (WEP)
and Wi-Fi Protected Access (WPA) are types of security used on a network.
Preparing to set up the printer on an Ethernet network
To configure your printer to connect to an Ethernet network, organize the following information before you begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing the
printer.
•A valid, unique IP address for the printer to use on the network
•The network gateway
•The network mask
•A nickname for the printer (optional)
Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to
use the default printer nickname, or assign a name that is easier for you to remember.
You will need an Ethernet cable to connect the printer to the network and an available port where the printer can
physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a
damaged cable.
Preparing to set up the printer on a wireless network
Notes:
•Make sure your access point (wireless router) is turned on and is working properly.
•Do not connect the installation or network cables until prompted to do so by the setup software.
Make sure you have the following information before setting up the printer on a wireless network:
•SSID—The SSID is also referred to as the network name.
•Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
•Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if you are
not sure which channel to select.
Additional printer setup 52
•Security Method—There are four basic options for Security Method:
–WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the key
currently in use on the network by selecting the default WEP transmit key.
–WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set
for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.
–802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
•Authentication type
•Inner authentication type
•802.1X user name and password
•Certificates
–No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
Notes:
–If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility
of the computer network adapter, and then look for the network name. If you cannot find the SSID or the
security information for your network, then see the documentation that came with the access point or contact
your system support person.
–To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that
came with the access point, see the Embedded Web Server associated with the access point, or consult your
system support person.
Installing the printer on a wireless network (Windows)
Before installing the printer on a wireless network, make sure:
•Your wireless network is set up and is working properly.
•The computer you are using is connected to the same wireless network where you want to set up the printer.
1Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
1
2
Note: Make sure the printer and the computer are fully on and ready.
Additional printer setup 53
Warning—Potential Damage: Do not connect the USB cable until instructed to do so on the computer screen.
2Obtain a copy of the software installer package.
•From the Software and Documentation CD that came with your printer.
•From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
3Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
In Windows 7 or earlier
aClick or click Start, and then click Run.
bIn the Start Search or Run dialog, type D:\setup.exe.
cPress Enter or click OK.
Note: D is the letter of your CD or DVD drive.
4Click Install, and then follow the instructions on the computer screen.
5Select Wireless connection when asked to choose a connection type.
6From the Wireless Configuration dialog, select Guided Setup (Recommended).
Note: Choose Advanced Setup only if you want to customize your installation.
7Temporarily connect a USB cable between the computer on the wireless network and the printer.
1
2
Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so
you can print wirelessly.
8Follow the instructions on the computer screen.
Additional printer setup 54
Note: For more information on allowing other computers on the network to use the wireless printer, see the
Networking Guide.
Installing the printer on a wireless network (Macintosh)
Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network.
Prepare to configure the printer
1Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
1
2
2Locate the printer MAC address.
aFrom the printer control panel, navigate to:
> Reports > > Network Setup Page >
or
> Reports > Network Setup Page
bIn the Standard Network Card section, look for UAA (MAC).
Note: You will need this information later.
Enter the printer information
1Access the AirPort options:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:
•System Preferences > Network > Wi‑Fi
•System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort
2From the Network Name pop‑up menu, select print server [yyyyyy], where the y’s are the last six digits of the MAC
address located on the MAC address sheet.
3Open a Web browser.
4From the Bookmarks menu, select Show or Show All Bookmarks.
Additional printer setup 55
5Under COLLECTIONS, select Bonjour or Rendezvous, and then double‑click the printer name.
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.
6From the Embedded Web Server, navigate to the location of the wireless settings information.
Configure the printer for wireless access
1Type the network name (SSID) in the appropriate field.
2Select Infrastructure as your Network Mode setting if you are using an access point (wireless router).
3Select the type of security you want to use to protect the wireless network.
4Enter the security information necessary for the printer to connect to the wireless network.
5Click Submit.
6Open the AirPort application on the computer:
In Mac OS X version 10.5 or later
From the Apple menu, navigate to either of the following:
•System Preferences > Network > Wi‑Fi
•System Preferences > Network > AirPort
In Mac OS X version 10.4
From the Finder, navigate to:
Applications > Internet Connect > AirPort
7From the Network pop‑up menu, select the name of the wireless network.
Configure your computer to use the printer wirelessly
To print on a network printer, each Macintosh user must install a custom printer driver file and create a print queue in
the Printer Setup Utility or Print Center.
1Install a printer driver file on the computer:
aObtain a copy of the software installer package.
•From the Software and Documentation CD that came with your printer.
•From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
bDouble‑click the installer package for the printer.
cFollow the instructions on the computer screen.
dSelect a destination, and then click Continue.
eFrom the Easy Install screen, click Install.
fType the user password, and then click OK.
All necessary applications are installed in the computer.
gClick Close when the installation is complete.
2Add the printer:
aFor IP printing:
Additional printer setup 56
In Mac OS X version 10.5 or later
1From the Apple menu, navigate to either of the following:
•System Preferences > Print & Scan
•System Preferences > Print & Fax
2Click +.
3If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.
4Click the IP tab.
5Type the IP address of the printer in the address field, and then click Add.
In Mac OS X version 10.4
1From the Finder, navigate to:
Applications > Utilities
2Double‑click Printer Setup Utility or Print Center.
3From the Printer List, choose Add, and then click IP Printer.
4Type the IP address of the printer in the address field, and then click Add.
bFor AppleTalk printing:
Notes:
•Make sure AppleTalk is activated on your printer.
•This feature is supported only in Mac OS X version 10.5 or earlier.
In Mac OS X version 10.5
1From the Apple menu, navigate to:
System Preferences > Print & Fax
2Click +, and then navigate to:
AppleTalk > select the printer from the list > Add
In Mac OS X version 10.4
1From the Finder, navigate to:
Applications > Utilities
2Double‑click Printer Setup Utility or Print Center.
3From the Printer List, click Add.
4Click Default Browser tab > More Printers.
5From the first pop‑up menu, select AppleTalk.
6From the second pop‑up menu, select Local AppleTalk Zone.
7Select the printer from the list, and then click Add.
Additional printer setup 57
Changing port settings after installing a new network ISP
Notes:
•If the printer has a static IP address, then you do not need to make any changes.
•If the computers are configured to use the network name, instead of an IP address, then you do not need to
make any changes.
•If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make sure
the printer is disconnected from the Ethernet network.
For Windows users
1Open the printers folder.
2From the shortcut menu of the printer with the new ISP, open the printer properties.
3Configure the port from the list.
4Update the IP address.
5Apply the changes.
For Macintosh users
1From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2Type the IP address in the address field.
3Apply the changes.
Setting up serial printing (Windows only)
After installing the serial or communication (COM) port, configure the printer and the computer.
Note: Serial printing reduces print speed.
1Set the parameters in the printer.
aFrom the control panel, navigate to the menu for the port settings.
bLocate the menu for the serial port settings, and then adjust the settings, if necessary.
cSave the settings.
2From your computer, open the printers folder, and then select your printer.
3Open the printer properties, and then select the COM port from the list.
4Set the COM port parameters in Device Manager.
Use the Run dialog box to open the command prompt, and then type devmgmt.msc.
Additional printer setup 58
Minimizing your printer's environmental impact
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact
on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide
collection and recycling programs. For more information, see:
•The Notices chapter
•The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
•The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This chapter
outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantly
reduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on both
sides of the paper and printing multiple pages on one side of a single sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see “Using Eco‑Mode” on
page 60.
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser/LED printers. For more information on recycled papers that work well with your printer, see “Using recycled
paper and other office papers” on page 74.
Conserving supplies
Use both sides of the paper
If your printer model supports two‑sided printing, then you can control whether print appears on one or two sides of
the paper.
Notes:
•Two-sided printing is the default setting in the print driver.
•For a complete list of supported products and countries, go to http://support.lexmark.com.
Place multiple pages on one sheet of paper
You can print up to 16 consecutive pages of a multiple‑page document onto one side of a single sheet of paper by
setting multiple page printing (N‑Up) for the print job.
Minimizing your printer's environmental impact 59
Check your first draft for accuracy
Before printing or making multiple copies of a document:
•Use the preview feature to see how the document looks like before you print it.
•Print one copy of the document to check its content and format for accuracy.
Avoid paper jams
Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 156.
Saving energy
Using Eco‑Mode
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > General Settings > Eco‑Mode > select a setting > Submit.
Choose To
Off Use factory default settings for all settings associated with Eco‑Mode. This setting supports the performance
specifications of your printer.
Energy Reduce energy use, especially when the printer is idle.
•Printer engine motors do not start until it is ready to print. You may notice a short delay before the first
page is printed.
•The printer enters Sleep mode after one minute of inactivity.
•When the printer enters Sleep mode, the printer control panel display and the standard exit bin lights
are turned off.
•If scanning is supported, the scanner lamps are activated only when a scan job is started.
Energy/Paper Use all the settings associated with Energy mode and Paper mode.
Paper •Enable the automatic duplex feature.
•Turn off print log features.
Reducing printer noise
To select a Quiet Mode setting using the Embedded Web Server:
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > General Settings > Quiet Mode > select a setting > Submit.
Minimizing your printer's environmental impact 60
Choose To
Off
Note: Selecting Photo from the driver may disable Quiet
Mode and provide better print quality and full speed
printing.
Use factory default settings. This setting supports the
performance specifications of your printer.
On Reduce printer noise.
•Print jobs will process at a reduced speed.
•Printer engine motors do not start until a document is
ready to print. There will be a short delay before the first
page is printed.
•If your printer has faxing capability, fax sounds are
reduced or disabled, including those made by the fax
speaker and ringer. The fax is placed in standby mode.
•The alarm control and cartridge alarm sounds are turned
off.
•The printer will ignore the Advance Start command.
Adjusting Sleep mode
1From the home screen, navigate to:
> Settings > General Settings > Timeouts > Sleep Mode
2In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode.
3Apply the changes.
Using Hibernate Mode
Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, all other systems and devices
are powered down safely.
Using the Embedded Web Server
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > General Settings > Sleep Button Settings.
3From the Press Sleep Button or Press and Hold Sleep Button drop‑down, select Hibernate.
4Click Submit.
Minimizing your printer's environmental impact 61
Using the printer control panel
1From the home screen, navigate to:
> Settings > General Settings > Press Sleep Button or Press and Hold Sleep Button > Hibernate
2Touch .
Adjusting the brightness of the printer display
To save energy, or if you have trouble reading the display, adjust its brightness settings.
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four
sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > General Settings.
3In the Screen Brightness field, enter the brightness percentage you want for the display.
4Click Submit.
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,
see:
•The Notices chapter
•The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
•The Lexmark recycling program at www.lexmark.com/recycle
Recycling Lexmark products
To return Lexmark products for recycling:
1Go to www.lexmark.com/recycle.
2Find the product type you want to recycle, and then select your country or region from the list.
3Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local
recycling center. Contact your local recycling center to determine the items they accept.
Minimizing your printer's environmental impact 62
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported
in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of. These
efficiencies result in fewer greenhouse emissions, energy savings, and natural resource savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your
area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the
box.
Returning Lexmark cartridges for reuse or recycling
Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both
easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundred percent
of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling. Boxes used to return
the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and
use the prepaid shipping label. You can also do the following:
1Go to www.lexmark.com/recycle.
2From the Toner Cartridges section, select your country or region.
3Follow the instructions on the computer screen.
Minimizing your printer's environmental impact 63
Loading paper and specialty media
Setting the paper size and type
The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except in the
standard 150‑sheet tray (Tray 1) and in the multipurpose feeder. The Paper Size setting for Tray 1 is set manually via
the wheel on the tray, while the Paper Size setting for the multipurpose feeder is set in the Paper Size menu.
From the home screen, navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >
Only Tray 1 has Plain Paper as the factory default Paper Type setting. Custom 2, 3, 4, 5, and 6 are the default settings
for the other trays.
Loading the standard or optional 550‑sheet tray
The printer has a standard 150‑sheet (Tray 1) and 250‑sheet tray (Tray 2), and it may have one or more optional
550‑sheet trays. All 550‑sheet trays support the same paper sizes and types.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
1Pull the tray out.
Loading paper and specialty media 64
Notice the size indicators at the bottom of the tray. Use these indicators to help position the guides.
2Make sure to release the width guide lock at the rear of the tray. Squeeze and then slide the width guide to the
correct position for the paper size you are loading.
2
3
1
Note: Always use the width guide lock at the rear of the tray to prevent the margins from being knocked out of
adjustment.
Loading paper and specialty media 65
3Squeeze and then slide the length guide to the correct position for the paper size you are loading.
4Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level
surface.
5Load the paper stack with the recommended print side faceup.
Notes:
•If the paper is longer than A4, then load it in short‑edge orientation.
•If the paper is shorter than A4, then load it in long‑edge orientation.
•Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the
tray can cause paper jams and possible printer damage.
Long‑edge orientation Short‑edge orientation
Loading paper and specialty media 66
6Adjust both the width and length guides to lightly touch the edge of the paper stack. Make sure the paper fits loosely
in the tray, lies flat, and is not bent or wrinkled.
7Turn the wheel clockwise to set the paper size.
8Lock the width guide.
Loading paper and specialty media 67
9Insert the tray.
10 From the printer control panel, verify the Paper Size and Paper Type for the tray based on the paper you loaded.
Loading the multipurpose feeder
The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, and
envelopes. It can be used for single-page or manual printing, or as an additional tray.
The multipurpose feeder can hold approximately:
•50 sheets of 75‑g/m2 (20‑lb) paper
•10 envelopes
•20 transparencies
Note: Do not add or remove paper or specialty media when the printer is printing from the multipurpose feeder or
when the printer control panel indicator light is blinking. Doing so may cause a jam.
1Pull down the multipurpose feeder door.
Loading paper and specialty media 68
2Gently pull the extension until it is fully extended.
3Flex the sheets of paper or specialty media back and forth to loosen them. Do not fold or crease them. Straighten
the edges on a level surface.
Paper
Envelopes
Transparencies
Note: Avoid scratching or touching the print side.
4Load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop.
Loading paper and specialty media 69
Notes:
•Load A3‑, A6‑, 11x17, JIS B4‑, Statement‑ and legal‑size media in short‑edge orientation.
•Load A4‑, A5‑, Exec‑, JIS B5‑ and letter‑size media in long‑edge orientation.
•Load envelopes flap side up in short‑edge orientation.
•Do not exceed the maximum amount of media that the multipurpose feeder can hold.
•Load only one size and type of paper at a time.
Long‑edge orientation Short‑edge orientation
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self‑stick adhesives. These envelopes may severely damage the printer.
5Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely in
the multipurpose feeder, lies flat, and is not bent or wrinkled.
6From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and
MP Feeder Type) based on the paper or specialty media loaded.
Loading paper and specialty media 70
Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or for printing multiple copies. When one linked tray is empty, paper feeds
from the next linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are
automatically linked. The Paper Size setting is automatically sensed according to the position of the paper guides in
each tray except Tray 1 and the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set
manually from the Paper Size menu. The Paper Type setting must be set for all trays from the Paper Type menu. The
Paper Type menu and the Paper Size menu are both available from the Paper Size/Type menu.
Unlinking trays
Note: Trays that do not have the same settings as any other tray are not linked.
Change one of the following tray settings:
•Paper Type
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, assign a different Paper Type name to the tray, such as Custom Type [x], or define your own custom name.
•Paper Size
Load a different paper size to automatically change the Paper Size setting for a tray. Paper Size settings for the
multipurpose feeder are not automatic; they must be set manually from the Paper Size menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in a tray. The temperature of the fuser varies according to the specified Paper Type. Prints may not be
properly processed if an inaccurate Paper Type is selected.
Creating a custom name for a paper type
If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type [x] for
each of the custom paper types loaded into the printer.
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > Paper Menu > Custom Name > type a name > Submit.
Note: This custom name will replace the Custom Type [x] name under the Custom Types and Paper Size and
Type menus.
3Click Custom Types > select a paper type > Submit.
Loading paper and specialty media 71
Assigning a custom paper type name
1From the home screen, navigate to:
> Paper Menu > Paper Size/Type
2Select the tray number or MP Feeder Type.
3Touch the left or right arrow until Custom Type [x] or another custom name appears.
4Touch .
Configuring a custom name
If the printer is on a network, then you can use the Embedded Web Server to define a name other than Custom Type [x]
for each of the custom paper types loaded into the printer.
1Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > Paper Menu > Custom Types > select the custom name you want to configure > select a paper or
specialty media type > Submit.
Loading paper and specialty media 72
Paper and specialty media guide
Paper guidelines
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these factors before printing on them:
Weight
The printer trays and multipurpose feeder can automatically feed paper weights between 60–176 g/m2 (16–47‑lb) grain
long paper. The 2100‑sheet tray can automatically feed paper weights up to 60–135 g/m2 (16–36‑lb) grain long paper.
Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, and may cause jams.
Note: Two‑sided printing is supported for 60–176 g/m2 (16–47‑lb) paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too
smooth, it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points;
smoothness between 150 and 250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend
the time several days if the storage or transportation environment is very different from the printer environment. Thick
paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–176 g/m2 (16–47‑lb) paper, grain long paper is recommended.
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.
Paper and specialty media guide 73
Unacceptable paper
The following paper types are not recommended for use with the printer:
•Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless
copy paper (CCP), or no carbon required (NCR) paper
•Preprinted papers with chemicals that may contaminate the printer
•Preprinted papers that can be affected by the temperature in the printer fuser
•Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),
such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
•Coated papers (erasable bond), synthetic papers, thermal papers
•Rough‑edged, rough or heavily textured surface papers, or curled papers
•Recycled papers that fail EN12281:2002 (European)
•Paper weighing less than 60 g/m2 (16 lb)
•Multiple‑part forms or documents
Selecting paper
Using the appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid paper jams and poor print quality:
•Always use new, undamaged paper.
•Before loading paper, know the recommended printable side of the paper. This information is usually indicated on
the paper package.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
•Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
•Use grain long for 60–90‑g/m2 (16–24‑lb) paper.
•Use only forms and letterhead printed using an offset lithographic or engraved printing process.
•Avoid paper with rough or heavily textured surfaces.
•Use inks that are not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these
requirements; latex inks might not.
•Print samples on preprinted forms and letterheads considered for use before buying large quantities. This
determines whether or not the ink in the preprinted form or letterhead will affect print quality.
•When in doubt, contact your paper supplier.
Using recycled paper and other office papers
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for
use in laser and LED (electrophotographic) printers. In 1998, Lexmark presented to the US government a study
demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no
blanket statement can be made that all recycled paper will feed well.
Paper and specialty media guide 74
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper
from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no
reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply
to recycled paper.
•Low moisture content (4–5%)
•Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser and LED papers, 50–90 Sheffield units) and
much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work
very well in laser and LED printers, despite surface texture. Before using these types of paper, consult your
paper supplier.
•Suitable sheet-to-sheet coefficient of friction (0.4–0.6)
•Sufficient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper
that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for
reliable paper feeding. Before using these types of paper for laser or LED (electrophotographic) printing, consult your
paper supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still
cause paper feeding problems in any laser or LED printer (for example, if the paper curls excessively under normal
printing conditions).
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most
label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity
between 40 and 60 percent.
•Store paper in cartons, on a pallet or shelf, rather than on the floor.
•Store individual packages on a flat surface.
•Do not store anything on top of individual paper packages.
•Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper
help keep the paper clean, dry, and flat.
Paper and specialty media guide 75
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the sizes, types, and weights of
paper they support.
Note: To use a paper size that is unlisted, configure a Universal paper size.
For more information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark support Web
site at http://support.lexmark.com.
Supported paper sizes
Paper size and
Dimension
150‑
sheet tray
250‑ sheet
tray
550‑
sheet tray MP Feeder Manual
Paper
Manual
Envelope Duplex
A4
210 x 296.93 mm
(8.27 x 11.69 in.)
1 1 X
A5
148.08 x 210 mm
(5.83 x 8.27 in.)
X1 1 X
A6
105 x 148.08 mm
(4.13 x 5.83 in.)
XXX XX
JIS B5
182 x 257 mm
(7.17 x 10.1 in.)
XX
Letter
216 x 279 mm
(8.5 x 11 in.)
2 2 X
Legal
216 x 356 mm
(8.5 x 14 in.)
X
Executive
184 x 267 mm
(7.25 x 10.5 in.)
XXX X
JIS B4
257 x 364 mm
(10.12 x 14.33 in.)
X
A3
296.93 x 420 mm
(11.69 x 16.54 in.)
X
1 Paper size is supported if printer is set to metric.
2 Paper size is supported if printer is set to US.
3 Maximum length is 1219.20 mm (48 in.)
Paper and specialty media guide 76
Paper size and
Dimension
150‑
sheet tray
250‑ sheet
tray
550‑
sheet tray MP Feeder Manual
Paper
Manual
Envelope Duplex
11x17
279 x 432 mm
(11 x 17 in.)
2 2 X
Oficio (México)
216 x 340 mm
(8.5 x 13.4 in.)
XXX X
Folio
216 x 330 mm
(8.5 x 13 in.)
XXX X
Statement
140 x 216 mm
(5.5 x 8.5 in.)
XXX XX
Universal
89.92–
296.93 mm x 148.08–
1219.20 mm (3.54–
11.69 x 5.83–48 in.)
XX 3X
7 3/4 Envelope
(Monarch)
98 x 191 mm
(3.875 x 7.5 in.)
XXX X X
9 Envelope
98 x 226 mm
(3.875 x 8.9 in.)
XXX X X
Com 10 Envelope
105 x 241 mm
(4.12 x 9.5 in.)
XXX X X
DL Envelope
110 x 220 mm
(4.33 x 8.66 in.)
XXX X X
C5 Envelope
162 x 229 mm
(6.38 x 9.01 in.)
XXX X X
B5 Envelope
176 x 250 mm
(6.93 x 9.84 in.)
XXX X X
1 Paper size is supported if printer is set to metric.
2 Paper size is supported if printer is set to US.
3 Maximum length is 1219.20 mm (48 in.)
Paper and specialty media guide 77
Paper size and
Dimension
150‑
sheet tray
250‑ sheet
tray
550‑
sheet tray MP Feeder Manual
Paper
Manual
Envelope Duplex
Other Envelope
86 x 165 mm to
216 x 356 mm
(3.375 x 6.50 in. to
8.5 x 14 in.)
XXX X X
1 Paper size is supported if printer is set to metric.
2 Paper size is supported if printer is set to US.
3 Maximum length is 1219.20 mm (48 in.)
Supported paper types and weights
The printer engine supports 60–256 g/m2 (16–100 lb) paper weights. The duplex unit supports 64–128 g/m2 (17–34 lb)
paper weights.
Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper type 150‑sheet
tray
250‑sheet
tray
550‑sheet
tray
MP Feeder Manual
Paper
Manual
Envelope
Duplex
Paper
•Plain
•Bond
•Glossy
•Heavy Glossy
•Colored
•Custom Type [x]
•Letterhead
•Light
•Heavy
•Preprinted
•Recycled
X
Card stock XX XX
Transparencies XX XX
Labels
•Paper
•Vinyl
XX XXX
Envelopes X X X X X
Paper and specialty media guide 78
Printing
Printing a document
Printing a document
1From the printer control panel, set the paper type and size to match the paper loaded.
2Send the print job:
For Windows users
aWith a document open, click File > Print.
bClick Properties, Preferences, Options, or Setup.
cAdjust the settings, if necessary.
dClick OK > Print.
For Macintosh users
aCustomize the settings in the Page Setup dialog:
1With a document open, choose File > Page Setup.
2Choose a paper size or create a custom size to match the paper loaded.
3Click OK.
bCustomize the settings in the Print dialog:
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2From the print options pop‑up menus, adjust the settings, if necessary.
Note: To print on a specific paper type, adjust the paper type setting to match the paper loaded, or
select the appropriate tray or feeder.
3Click Print.
Printing in black and white
From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Print Mode > Black Only >
Adjusting toner darkness
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Settings > Print Settings > Quality Menu > Toner Darkness.
Printing 79
3Adjust the toner darkness setting.
4Click Submit.
Printing from a mobile device
For the list of supported mobile devices and to download a compatible mobile printing application, visit
http://lexmark.com/mobile.
Note: Mobile printing applications may also be available from your mobile device manufacturer.
Printing from a flash drive
Printing from a flash drive
Notes:
•Before printing an encrypted PDF file, enter the file password from the printer control panel.
•You cannot print files for which you do not have printing permissions.
1Insert a flash drive into the USB port.
Notes:
•If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores the flash drive.
•If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these
print jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory
device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A
loss of data can occur.
Printing 80
2From the printer control panel, touch the document you want to print.
3Touch the arrows to increase the number of copies to print, and then touch Print.
Notes:
•Do not remove the flash drive from the USB port until the document has finished printing.
•If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print
files from the flash drive as held jobs.
Supported flash drives and file types
Flash drive File type
•Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)
•SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)
Notes:
•Hi‑Speed USB flash drives must support the Full‑Speed standard. Devices supporting only USB
low‑speed capabilities are not supported.
•USB flash drives must support the FAT (File Allocation Tables) system. Devices formatted with NTFS
(New Technology File System) or any other file system are not supported.
Documents:
•.pdf
•.xps
Images:
•.dcx
•.gif
•.JPEG
•.jpg
•.bmp
•.pcx
•.TIFF
•.tif
•.webp
Printing specialty documents
Tips on using letterhead
•Use letterhead designed specifically for laser/LED printers.
•Print samples on the letterhead being considered for use before buying large quantities.
•Before loading letterhead, flex the sheets to prevent them from sticking together.
Printing 81
•Page orientation is important when printing on letterhead.
Source Print side Paper orientation
Standard and optional trays (simplex printing) Preprinted letterhead
design is placed faceup.
When feeding short edge, the top
edge of the sheet with the logo is
placed at the right side of the tray.
When feeding long‑edge, the
letter head should go to the rear
of the printer.
Standard and optional trays (duplex printing) Preprinted letterhead
design is placed facedown.
The top edge of the sheet with the
logo is placed at the right side of
the tray.
Multipurpose feeder (simplex printing) Preprinted letterhead
design is placed facedown.
The top edge of the sheet with the
logo should enter the
multipurpose feeder first.
Multipurpose feeder (duplex printing) Preprinted letterhead
design is placed faceup.
The top edge of the sheet with the
logo should enter the
multipurpose feeder last.
Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable
for laser/LED printers.
Tips on using transparencies
•Print samples on the transparencies being considered for use before buying large quantities.
•Feed transparencies from the standard tray or from the multipurpose feeder.
•From the Paper menu, set the Paper Type to Transparency.
•Use transparencies designed specifically for laser/LED printers. Transparencies must be able to withstand
temperatures of 230°C (446°F) without melting, discoloring, offsetting, or releasing hazardous emissions.
•To prevent print quality problems, avoid getting fingerprints on the transparencies.
•Before loading transparencies, flex the stack to prevent sheets from sticking together.
•We recommend Lexmark transparencies. For ordering information, see the Lexmark Web site at
www.lexmark.com.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
•Use envelopes designed specifically for laser/LED printers. Check with the manufacturer or vendor to ensure that
the envelopes can withstand temperatures up to 220°C (446°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
•For best performance, use envelopes made from 90 g/m2 (24 lb bond) paper or 25% cotton. All‑cotton envelopes
must not exceed 70 g/m2 (20 lb bond) weight.
•Use only new envelopes from undamaged packages.
•To optimize performance and minimize jams, do not use envelopes that:
–Have excessive curl or twist
–Are stuck together or damaged in any way
Printing 82
–Have windows, holes, perforations, cutouts, or embossing
–Have metal clasps, string ties, or folding bars
–Have an interlocking design
–Have postage stamps attached
–Have any exposed adhesive when the flap is in the sealed or closed position
–Have bent corners
–Have rough, cockle, or laid finishes
•Adjust the width guides to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
Tips on using labels
Note: Use paper label sheets for occasional use only. Vinyl, pharmacy, and dual‑sided labels are not supported.
For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on
the Lexmark Web site at http://support.lexmark.com.
When printing on labels:
•Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that:
–The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set to
Heavy. Select this setting using the Embedded Web Server, or from the printer control panel Paper menu.
–Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without
delaminating, oozing around the edges, or releasing hazardous fumes.
•Do not use labels with slick backing material.
•Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
•Do not use labels with exposed adhesive.
•Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label.
•Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
•If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and
use a non‑oozing adhesive.
•Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
•From the Paper menu, set the Paper Type to Card Stock.
•Select the appropriate Paper Texture setting.
Printing 83
•Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
•Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 220°C (446°F)
without releasing hazardous emissions.
•Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi‑liquid and volatile components into the printer.
•Use grain short card stock when possible.
Printing confidential and other held jobs
Storing print jobs in the printer
You can set the printer to store print jobs in the printer memory until you start the print job from the printer control
panel.
All print jobs that can be initiated by the user at the printer are called held jobs.
Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
Print job type Description
Confidential Confidential lets you hold print jobs in the computer until you enter the PIN from
the control panel.
Note: The PIN is set from the computer. It must be four digits, using the
numbers 0–9.
Verify Verify lets you print one copy of a print job while the printer holds the remaining
copies. It allows you to examine if the first copy is satisfactory. The print job is
automatically deleted from the printer memory once all copies are printed.
Reserve Reserve allows the printer to store print jobs for printing at a later time. The print
jobs are held until deleted from the Help Jobs menu.
Repeat Repeat prints and stores print jobs in the printer memory for reprinting.
Printing information pages
Printing a font sample list
1From the home screen, navigate to:
> Reports > Print Fonts
2Touch PCL Fonts or PostScript Fonts.
Printing a directory list
A directory list shows the resources stored in a flash memory or on the printer hard disk.
Printing 84
From the home screen, navigate to:
> Reports > Print Directory
Using Max Speed and Max Yield
The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yield. Max Yield
is the factory default setting.
•Max Speed—Prints in color unless black only is selected in the driver. Prints in black only if the black only driver
setting is selected.
•Max Yield—Switches from black to color based on the color content found on each page. Frequent color mode
switching can result in slower printing if the content of pages is mixed.
Using the Embedded Web Server
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Configuration > Print Settings > Setup Menu.
3From the Printer Usage list, select Max Speed or Max Yield.
4Click Submit.
Using the printer control panel
1From the home screen, navigate to:
> Settings > Print Settings > Setup Menu
2From the Printer Usage list, select Max Speed or Max Yield.
3Touch .
Canceling a print job
Canceling a print job from the printer control panel
1From the printer control panel, touch Cancel Job or press on the keypad.
2Touch the print job you want to cancel, and then touch Delete Selected Jobs.
Note: If you press on the keypad, then touch Resume to return to the home screen.
Printing 85
Canceling a print job from the computer
For Windows users
1Open the printers folder, and then select your printer.
2From the print queue, select the print job you want to cancel, and then delete it.
For Macintosh users
1From System Preferences in the Apple menu, navigate to your printer.
2From the print queue, select the print job you want to cancel, and then delete it.
Printing 86
Understanding the printer menus
Menus list
Supplies Paper Menu Reports Settings
Replace Supply
Cyan Cartridge
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Cyan Imaging Unit
Magenta Imaging Unit
Yellow Imaging Unit
Black Imaging Unit
Separator Roll and Pick Assembly
Waste Toner Bottle
Fuser
Transfer Module
Maintenance Kit
Default Source
Paper Size/Type
Configure MP
Substitute Size
Paper Weight
Paper Loading
Custom Types
Custom Names
Universal Setup
Menu Settings Page
Device Statistics
Network Setup Page
Network [x] Setup Page
Profiles List
Print Fonts
Print Directory
Asset Report
General Settings
Flash Drive Menu
Print Settings
Setup Menu
Finishing Menu
Quality Menu
Job Accounting Menu
Utilities Menu
XPS Menu
PDF Menu
PostScript Menu
PCL Emul Menu
HTML Menu
Image Menu
Security Network/Ports Help
Miscellaneous Security Settings
Confidential Print
Erase Temporary Data Files
Security Audit Log
Set Date and Time
Active NIC
Standard Network or Network [x]*
Standard USB
Parallel [x]
Serial [x]
SMTP Setup
Print All Guides
Color Quality
Print Quality
Printing Guide
Media Guide
Print Defects Guide
Menu Map
Information Guide
Connection Guide
Moving Guide
Supplies Guide
* Depending on the printer setup, this menu appears as Standard Network, Wireless Network, or Network [x].
Understanding the printer menus 87
Supplies menu
Menu item Description
Replace Supply
Separator Pick Assembly and Roller
Waste Toner Bottle
Lets you reset the supply counter for the separator pick
assembly and roller
•Select Yes to reset the supply counter.
•Select No to exit.
Cyan Cartridge
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
Shows the status of the cyan toner cartridge
Magenta Cartridge
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
Shows the status of the magenta toner cartridge
Yellow Cartridge
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
Shows the status of the yellow toner cartridge
Understanding the printer menus 88
Menu item Description
Black Cartridge
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
Shows the status of the black toner cartridge
Cyan Imaging Unit
Early Warning
Low
Replace
Missing
OK
Shows the status of the cyan imaging unit
Magenta Imaging Unit
Early Warning
Low
Replace
Missing
OK
Shows the status of the magenta imaging unit
Yellow Imaging Unit
Early Warning
Low
Replace
Missing
OK
Shows the status of the yellow imaging unit
Black Imaging Unit
Early Warning
Low
Replace
Missing
OK
Shows the status of the black imaging unit
Separator Pick Assembly and Roller
OK
Replace
Shows the status of the separator pick assembly and roller
Waste Toner Bottle
Near Full
Replace
Missing
OK
Shows the status of the waste toner bottle
Understanding the printer menus 89
Menu item Description
Fuser
Early Warning
Low
Replace
Missing
OK
Shows the status of the fuser
Transfer Module
Early Warning
Low
Replace
Missing
OK
Shows the status of the transfer module
Maintenance Kit
OK
Replace
Shows the status of the maintenance kit
Paper menu
Default Source menu
Menu item Description
Default Source
Tray [x]
MP Feeder
Manual Paper
Manual Envelope
Sets a default paper source for all print jobs
Notes:
•Tray 1 (standard tray) is the factory default setting.
•From the Paper menu, Configure MP feeder must be set to Cassette for
MP feeder to appear as a menu setting.
•If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When
one tray is empty, the print job continues using the linked tray.
Understanding the printer menus 90
Paper Size/Type menu
Menu item Description
Tray [x] Size
(LEF) Letter
Legal
JIS B4
A3
11 x 17
Universal
(LEF) A4
Specifies the paper size loaded in each tray
Notes:
•Letter is the US factory default setting. A4 is the international factory
default setting.
•For trays with automatic size sensing, only the size detected by the
hardware appears.
•If the same size and type of paper are in two trays and the Paper Size
and Paper Type settings match, then the trays are automatically linked.
When one tray is empty, the print job continues using the linked tray.
Tray [x] Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]
Specifies the type of paper loaded in each tray
Notes:
•Plain Paper is the factory default setting for Tray 1. Custom Type [x] is
the factory default setting for all other trays.
•If available, a user‑defined name appears instead of Custom Type [x].
•If the same size and type of paper are in two trays and the Paper Size
and Paper Type settings match, then the trays are automatically linked.
When one tray is empty, the print job continues using the linked tray.
Note: Only installed trays are listed in this menu.
Understanding the printer menus 91
Menu item Description
MP Feeder Size
Letter
Legal
Executive
JIS B4
A3
11 x 17
Oficio (México)
Folio
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
A4
A5
A6
JIS B5
Specifies the paper size loaded in the multipurpose feeder
Notes:
•Letter is the US factory default setting. A4 is the international factory
default setting.
•From the Paper menu, Configure MP Feeder must be set to Cassette
for MP Feeder to appear as a menu setting.
MP Feeder Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]
Specifies the type of paper loaded in the multipurpose feeder
Notes:
•Plain Paper is the factory default setting.
•From the Paper menu, Configure MP Feeder must be set to Cassette
for MP Feeder to appear as a menu setting.
Note: Only installed trays are listed in this menu.
Understanding the printer menus 92
Menu item Description
Manual Paper Size
Letter
Legal
Executive
JIS B4
A3
11 x 17
Oficio (México)
Folio
Statement
Universal
A4
A5
A6
JIS B5
Specifies the size of the paper loaded manually
Note: Letter is the US factory default setting. A4 is the international factory
default setting.
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type [x]
Specifies the type of paper loaded manually
Note: Plain Paper is the factory default setting.
Manual Envelope Size
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
7 3/4 Envelope
9 Envelope
Other Envelope
Specifies the size of the envelope loaded manually
Note: 10 Envelope is the US factory default setting. DL Envelope is the
international factory default setting.
Note: Only installed trays are listed in this menu.
Understanding the printer menus 93
Menu item Description
Manual Envelope Type
Envelope
Rough Envelope
Custom Type [x]
Specifies the type of envelope loaded manually
Note: Envelope is the factory default setting.
Note: Only installed trays are listed in this menu.
Configure MP menu
Menu item Description
Configure MP
Cassette
Manual
First
Determines when the printer selects paper from the multipurpose feeder
Notes:
•Cassette is the factory default setting. Cassette configures the
multipurpose feeder as the automatic paper source.
•Manual sets the multipurpose feeder only for manual feed print jobs.
•First configures the multipurpose feeder as the primary paper source.
Substitute Size menu
Menu item Description
Substitute Size
All Listed
Off
Statement/A5
Letter/A4
11 x 17/A3
Substitutes a specified paper size if the requested paper size is not available
Notes:
•All Listed is the factory default setting. All available substitutions are
allowed.
•Off indicates that no size substitutions are allowed.
•Setting a size substitution lets the print job continue without a Change
Paper message appearing.
Paper Weight menu
Menu item Description
Plain Weight
Normal
Heavy
Light
Specifies the relative weight of the plain paper loaded
Note: Normal is the factory default setting.
Card Stock Weight
Normal
Heavy
Light
Specifies the relative weight of the card stock loaded
Notes:
•Normal is the factory default setting.
•Settings appear only if card stock is supported.
Understanding the printer menus 94
Menu item Description
Transparency Weight
Normal
Heavy
Light
Specifies the relative weight of the transparencies loaded
Note: Normal is the factory default setting.
Recycled Weight
Normal
Heavy
Light
Specifies the relative weight of the recycled paper loaded
Note: Normal is the factory default setting.
Glossy Weight
Normal
Heavy
Light
Specifies the relative weight of the glossy paper loaded
Note: Normal is the factory default setting.
Heavy Glossy Weight
Heavy
Specifies the relative weight of the glossy paper loaded
Note: Heavy is the factory default setting.
Labels Weight
Normal
Heavy
Light
Specifies the relative weight of the labels loaded
Note: Normal is the factory default setting.
Vinyl Labels Weight
Normal
Heavy
Light
Specifies the relative weight of vinyl labels loaded
Note: Normal is the factory default setting.
Bond Weight
Normal
Heavy
Light
Specifies the relative weight of the bond paper loaded
Note: Normal is the factory default setting.
Envelope Weight
Normal
Heavy
Light
Specifies the relative weight of the envelopes loaded
Note: Normal is the factory default setting.
Rough Envelope Weight
Heavy
Light
Normal
Specifies the relative weight of the envelopes loaded
Note: Heavy is the factory default setting.
Letterhead Weight
Normal
Heavy
Light
Specifies the relative weight of the letterhead loaded
Note: Normal is the factory default setting.
Preprinted Weight
Normal
Heavy
Light
Specifies the relative weight of the preprinted paper loaded
Note: Normal is the factory default setting.
Understanding the printer menus 95
Menu item Description
Colored Weight
Normal
Heavy
Light
Specifies the relative weight of the colored paper loaded
Note: Normal is the factory default setting.
Light Weight
Light
Specifies the relative weight of the paper loaded
Note: Light is the factory default setting.
Heavy Weight
Heavy
Specifies the relative weight of the paper loaded
Note: Heavy is the factory default setting.
Rough/Cotton Weight
Normal
Heavy
Light
Specifies the relative weight of the cotton paper loaded
Note: Normal is the factory default setting.
Custom [x] Weight
Normal
Heavy
Light
Specifies the relative weight of the custom paper loaded
Notes:
•Normal is the factory default setting.
•Settings appear only if the custom type is supported.
Paper Loading menu
Use To
Recycled Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Recycled as the paper type.
Glossy Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Glossy as the paper type.
Heavy Glossy Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Heavy Glossy as the paper type.
Vinyl Labels Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Vinyl Labels as the paper type.
Bond Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Bond as the paper type.
Notes:
•Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from
Printing Preferences or the Print dialog.
•Off is the factory default setting for all the menus.
Understanding the printer menus 96
Use To
Letterhead Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Letterhead as the paper type.
Preprinted Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Preprinted as the paper type.
Colored Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Colored as the paper type.
Light Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Light as the paper type.
Heavy Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Heavy as the paper type.
Custom [x] Loading
Duplex
Off
Determine and set two‑sided printing for all print jobs that specify
Custom [x] as the paper type.
Note: Custom [x] Loading is available only when the custom type is
supported.
Notes:
•Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from
Printing Preferences or the Print dialog.
•Off is the factory default setting for all the menus.
Custom Types menu
Menu item Description
Custom Type [x]
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Vinyl Labels
Envelope
Associates a paper or specialty media type with a factory default Custom
Type [x] name or a user‑defined Custom Name created from the Embedded
Web Server or from MarkVisionTM Professional
Notes:
•Paper is the factory default setting.
•The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.
Understanding the printer menus 97
Menu item Description
Recycled
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Vinyl Labels
Envelope
Specifies a paper type when the Recycled setting is selected in other menus
Notes:
•Paper is the factory default setting.
•The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.
Custom Names menu
Menu item Definition
Custom Name [x]
[none]
Specify a custom name for a paper type. This name replaces the Custom
Type [x] name in the printer menus.
Universal Setup menu
Menu item Description
Units of Measure
Inches
Millimeters
Identifies the unit of measure
Note: Inches is the US factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–48 inches
76–1219 mm
Sets the portrait width
Notes:
•11.69 inches is the US factory default setting. Inches can be
increased in 0.01‑inch increments.
•296.9 mm is the international factory default setting. Millimeters
can be increased in 1‑mm increments.
•If the width exceeds the maximum, then the printer uses the
maximum width allowed.
Portrait Height
3–48 inches
76–1219 mm
Sets the portrait height
Notes:
•48 inches is the US factory default setting. Inches can be increased in
0.01‑inch increments.
•1219 mm is the international factory default setting. Millimeters can
be increased in 1‑mm increments.
•If the height exceeds the maximum, then the printer uses the
maximum height allowed.
Understanding the printer menus 98
Menu item Description
Feed Direction
Short Edge
Long Edge
Specifies the feed direction
Notes:
•Short Edge is the factory default setting.
•Long Edge appears only if the longest edge is shorter than the
maximum width supported by the tray.
Reports menu
Reports menu
Menu item Description
Menu Settings Page Prints a report containing information about the paper loaded into trays, installed
memory, total page count, alarms, timeouts, printer control panel language,
TCP/IP address, status of supplies, status of the network connection, and other
information
Device Statistics Prints a report containing printer statistics such as supply information and details
about printed pages
Network Setup Page Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Note: This menu item appears only in network printers or in printers connected
to print servers.
Network [x] Setup Page Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Notes:
•This selection is available when more than one network option is installed.
•This menu item appears only in network printers or in printers connected
to print servers.
Profiles List Prints a list of profiles stored in the printer
Print Fonts
PCL Fonts
PostScript Fonts
Prints a report of all the fonts available for the printer language currently set in
the printer
Note: A separate list is available for PCL and PostScript emulations.
Print Directory Prints a list of all the resources stored on an optional flash memory card or printer
hard disk
Note: Make sure the optional flash memory or printer hard disk is installed
correctly and working properly.
Asset Report Prints a report containing printer asset information, such as serial number and
model name
Note: The report contains text and UPC barcodes that can be scanned into an
asset database.
Understanding the printer menus 99
Network/Ports menu
Active NIC menu
Menu item Description
Active NIC
Auto
[list of available network cards]
Notes:
•Auto is the factory default setting.
•This menu item appears only if an optional network card is installed.
Standard Network or Network [x] menus
Note: Only active ports appear in this menu; all inactive ports are omitted.
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When Off is used, the printer does not examine incoming data. The printer
uses PostScript emulation if PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When Off is used, the printer does not examine incoming data. The printer
uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Auto
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
•Auto is the factory default setting.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Understanding the printer menus 100
Menu item Description
Network Buffer
Auto
3KB to [maximum size allowed]
Sets the size of the network input buffer
Notes:
•Auto is the factory default setting.
•The value can be changed in 1‑KB increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
•To increase the maximum size range for the Network Buffer, disable or
reduce the size of the parallel, serial, and USB buffers.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing. This menu
only appears if a formatted disk is installed.
Notes:
•Off is the factory default setting.
•On buffers print jobs on the printer hard disk.
•Auto buffers print jobs only if the printer is busy processing data from another
input port.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
Auto
On
Off
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
•Auto is the factory default setting.
•Off filters print jobs using the standard protocol.
•On processes raw binary PostScript print jobs.
Standard Network Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Displays and sets the printer network settings.
Note: The Wireless menu appears only when the printer is connected to a wireless
network.
Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Understanding the printer menus 101
Reports menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network Setup > Reports or Network
Reports
Menu item Description
Print Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address
Network Card menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Network Card
Menu item Description
View Card Status
Connected
Disconnected
Lets you view the connection status of the Network Card
View Card Speed Lets you view the speed of a currently active network card
Network Address
UAA
LAA
Lets you view the network addresses
Job Timeout
0
10–225
Sets the amount of time in seconds before a network print job is canceled
Note: 90 seconds is the factory default setting.
Banner Page
Off
On
Allows the printer to print a banner page
Note: Off is the factory default setting.
TCP/IP menu
To access the menu, navigate to either of the following:
•Network/Ports > Standard Network > Standard Network Setup > TCP/IP
•Network/Ports > Network [x] > Network [x] Setup > TCP/IP
Note: This menu is available only in network printers or printers that are attached to print servers.
Use To
Set Hostname Set the current TCP/IP hostname.
IP Address View or change the current TCP/IP address.
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP
settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that
support BOOTP and RARP.
Netmask View or change the current TCP/IP netmask.
Understanding the printer menus 102
Use To
Gateway View or change the current TCP/IP gateway.
Enable DHCP
On
Off
Specify the DHCP address and parameter assignment.
Note: On is the factory default setting.
Enable RARP
On
Off
Specify the RARP address assignment setting.
Note: Off is the factory default setting.
Enable BOOTP
On
Off
Specify the BOOTP address assignment setting.
Note: On is the factory default setting.
Enable AutoIP
Yes
No
Specify the Zero Configuration Networking setting.
Note: Yes is the factory default setting.
Enable FTP/TFTP
Yes
No
Send files to the printer using the built‑in FTP server.
Note: Yes is the factory default setting.
Enable HTTP Server
Yes
No
Enable the built-in Web server (Embedded Web Server) which lets you monitor and
manage the printer remotely using a Web browser.
Note: Yes is the factory default setting.
WINS Server Address View or change the current WINS server address.
Enable DDNS
Yes
No
View or change the current DDNS setting.
Note: Yes is the factory default setting.
Enable mDNS
Yes
No
View or change the current mDNS setting.
Note: Yes is the factory default setting.
DNS Server Address View or change the current DNS server address.
Backup DNS Server Address [x] View or change the current DNS server address.
Enable HTTPS
Yes
No
View or change the current HTTPS setting.
Note: Yes is the factory default setting.
IPv6 menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > IPv6
Note: This menu is available only for network models or printers attached to print servers.
Understanding the printer menus 103
Menu item Description
Enable IPv6
On
Off
Enables IPv6 in the printer
Note: On is the factory default setting.
Auto Configuration
On
Off
Specifies whether the network adapter accepts the automatic IPv6
address configuration entries provided by a router
Note: On is the factory default setting.
Set Hostname Lets you set the hostname
Note: These settings can be changed only from the Embedded Web
Server.
View Address
View Router Address
Enable DHCPv6
On
Off
Enables DHCPv6 in the printer
Note: On is the factory default setting.
Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only for models connected to a wireless network.
The Wireless menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > Wireless
Menu item Description
WPS PBC Mode Lets you connect the printer to a wireless network by pressing buttons on
both the printer and the access point (wireless router) within a given
period of time
WPS PIN Mode Lets you connect the printer to a wireless network by using a PIN on the
printer and entering it into the wireless settings of the access point
WPS Auto Detect
Disable
Enable
Automatically detects the connection method that an access point with
WPS uses— WPS Push Button Configuration (PBC) or WPS Personal
Identification Number (PIN)
Note: Disable is the factory default setting.
Network Mode
Ad hoc
Infrastructure
Specifies the network mode
Notes:
•Ad hoc is the factory default setting. This configures wireless
connection directly between the printer and a computer.
•Infrastructure lets the printer access a network using an access
point.
Compatibility
802.11b/g/n
802.11n
802.11b/g
Specifies the wireless standard for the wireless network
Note: The 802.11b/g/n is the factory default setting.
Understanding the printer menus 104
Menu item Description
Choose Network
[list of available networks]
Lets you select an available network for the printer to use
View Signal Quality Lets you view the quality of the wireless connection
View Security Mode Lets you view the encryption method that a wireless network uses
Note: Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless
network and enable network security without requiring prior knowledge of Wi‑Fi technology. It is no longer
necessary to configure the network name (SSID) and WEP key or WPA passphrase for network devices.
AppleTalk menu
To access the menu, navigate to either of the following:
•Network/Ports > Standard Network > Standard Network Setup > AppleTalk
•Network/Ports > Network [x] > Network [x] Setup > AppleTalk
Use To
Activate
Yes
No
Enable or disable AppleTalk support.
Note: No is the factory default setting.
View Name Show the assigned AppleTalk name.
Note: The AppleTalk name can be changed only from the Embedded Web
Server.
View Address Show the assigned AppleTalk address.
Note: The AppleTalk address can be changed only from the Embedded Web
Server.
Set Zone
[list of zones available on the network]
Provide a list of AppleTalk zones available on the network.
Note: The default zone for the network is the factory default setting.
Standard USB menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if the PS SmartSwitch is set to On. It uses the default
printer language specified in the Setup menu if the PS SmartSwitch is set to
Off.
Understanding the printer menus 105
Menu item Description
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if the PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if the PCL SmartSwitch is set to Off.
NPA Mode
Auto
On
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
•Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then process it appropriately.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
USB Buffer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the USB input buffer
Notes:
•Auto is the factory default setting.
•Disabled turns off job buffering. Any jobs already buffered on the printer hard
disk are printed before normal processing resumes.
•The USB buffer size value can be changed in 1-KB increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
•To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel, serial, and network buffers.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing. This menu only
appears if a formatted printer hard disk is installed.
Notes:
•Off is the factory default setting.
•On buffers jobs on the printer hard disk.
•Auto buffers print jobs only if the printer is busy processing data from another
input port.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
Auto
On
Off
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
•Auto is the factory default setting.
•On processes raw binary PostScript print jobs.
•Off filters print jobs using the standard protocol.
Understanding the printer menus 106
Menu item Description
ENA Address
yyy.yyy.yyy.yyy
Sets the network address information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Sets the netmask information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Gateway
yyy.yyy.yyy.yyy
Sets the gateway information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Parallel [x] menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if PS SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
NPA Mode
Auto
On
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
•Auto is the factory default setting.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Understanding the printer menus 107
Menu item Description
Parallel Buffer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the parallel input buffer
Notes:
•Auto is the factory default setting.
•Disabled turns off job buffering. Any print jobs already buffered on the printer
hard disk are printed before normal processing resumes.
•The parallel buffer size setting can be changed in 1‑KB increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
•To increase the maximum size range for the Parallel Buffer, disable or reduce
the size of the USB, serial, and network buffers.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing
Notes:
•Off is the factory default setting.
•On buffers print jobs on the printer hard disk.
•Auto buffers print jobs only if the printer is busy processing data from another
input port.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Advanced Status
On
Off
Enables bidirectional communication through the parallel port
Notes:
•On is the factory default setting.
•Off disables parallel port negotiation.
Protocol
Fastbytes
Standard
Specifies the parallel port protocol
Notes:
•Fastbytes is the factory default setting. It provides compatibility with most
existing parallel ports and is the recommended setting.
•Standard tries to resolve parallel port communication problems.
Honor Init
Off
On
Determines if the printer honors printer hardware initialization requests from the
computer
Notes:
•Off is the factory default setting.
•The computer requests initialization by activating the Init signal from the
parallel port. Many personal computers activate the Init signal each time the
computer is turned on.
Parallel Mode 2
On
Off
Determines if the parallel port data is sampled on the leading or trailing edge of a
strobe
Note: On is the factory default setting.
Understanding the printer menus 108
Menu item Description
Mac Binary PS
Auto
On
Off
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
•Auto is the factory default setting.
•Off filters print jobs using the standard protocol.
•On processes raw binary PostScript print jobs.
ENA Address
yyy.yyy.yyy.yyy
Sets the network address information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Sets the netmask information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
ENA gateway
yyy.yyy.yyy.yyy
Sets the gateway information for an external print server
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
Serial [x] menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When set to Off, the printer does not examine incoming data. The printer uses
PostScript emulation if PS SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When set to Off, the printer does not examine incoming data. The printer uses
PCL emulation if PCL SmartSwitch is set to On. It uses the default printer
language specified in the Setup menu if PCL SmartSwitch is set to Off.
Understanding the printer menus 109
Menu item Description
NPA Mode
Auto
On
Off
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
•Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then processes it appropriately.
•When set to On, the printer performs NPA processing. If the data is not in NPA
format, it is rejected as bad data.
•When set to Off, the printer does not perform NPA processing.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Serial Buffer
Auto
3KB to [maximum size allowed]
Disabled
Sets the size of the serial input buffer
Notes:
•Auto is the factory default setting.
•Disabled turns off job buffering. Any jobs already buffered on the disk are
printed before normal processing is resumed.
•The serial buffer size setting can be changed in 1‑KB increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
•To increase the maximum size range for the Serial Buffer, disable or reduce
the size of the parallel, serial, and network buffers.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Job Buffering
Off
On
Auto
Temporarily stores print jobs on the printer hard disk before printing
Notes:
•Off is the factory default setting. The printer does not buffer print jobs on the
printer hard disk.
•On buffers print jobs on the printer hard disk.
•Auto buffers print jobs only if the printer is busy processing data from another
input port.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Protocol
DTR
DTR/DSR
XON/XOFF
XON/XOFF/DTR
XONXOFF/DTRDSR
Selects the hardware and software handshaking settings for the serial port
Notes:
•DTR is the factory default setting.
•DTR/DSR is a hardware handshaking setting.
•XON/XOFF is a software handshaking setting.
•XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and
software handshaking settings.
Understanding the printer menus 110
Menu item Description
Robust XON
Off
On
Determines whether the printer communicates availability to the computer
Notes:
•Off is the factory default setting.
•This menu item applies only to the serial port if Serial Protocol is set to
XON/XOFF.
Baud
9600
19200
38400
57600
115200
138200
172800
230400
345600
1200
2400
4800
Specifies the rate at which data can be received through the serial port
Notes:
•9600 is the factory default setting.
•138200, 172800, 230400, and 345600 baud rates are only displayed in the
Standard Serial menu. These settings do not appear in the Serial Option 1,
Serial Option 2, or Serial Option 3 menus.
Data Bits
8
7
Specifies the number of data bits sent in each transmission frame
Note: 8 is the factory default setting.
Parity
None
Ignore
Even
Odd
Sets the parity for serial input and output data frames
Note: None is the factory default setting.
Honor DSR
Off
On
Determines whether the printer uses the DSR Signal
Notes:
•Off is the factory default setting.
•DSR is a handshaking signal used by most serial cables. The serial port uses
DSR to distinguish data sent by the computer from data created by electrical
noise in the serial cable. The electrical noise can cause stray characters to
print. Set this to On to prevent stray characters from printing.
SMTP Setup menu
Menu item Description
Primary SMTP Gateway Specifies SMTP server gateway and port information
Note: 25 is the default SMTP gateway port.
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
Understanding the printer menus 111
Menu item Description
SMTP Timeout
5–30
Specifies the amount of time in seconds before the server stops trying to
send an e‑mail
Note: 30 seconds is the factory default setting.
Reply Address Specifies a reply address of up to 128 characters in the e-mail sent by the
printer
Use SSL
Disabled
Negotiate
Required
Sets the printer to use SSL for increased security when connecting to the
SMTP server
Notes:
•Disabled is the factory default setting.
•When the Negotiate setting is used, the SMTP server determines if
SSL will be used.
SMTP Server Authentication
No authentication required
Login/Plain
CRAM‑MD5
Digest‑MD5
NTLM
Kerberos 5
Specifies the type of user authentication required for scan to e‑mail
privileges
Note: “No authentication required” is the factory default setting.
Device‑Initiated E‑mail
None
Use Device SMTP Credentials
Specifies what credentials will be used when communicating to the SMTP
server. Some SMTP servers require credentials to send an e-mail.
Notes:
•None is the factory default setting for Device and User‑Initiated
E‑mail.
•Device Userid and Device Password are used to log in to the SMTP
server when Use Device SMTP Credentials is selected.
User‑Initiated E‑mail
None
Use Device SMTP Credentials
Use Session User ID & Password
Use Session E‑mail address & Password
Prompt User
Device Userid
Device Password
Kerberos 5 Realm
NTLM Domain
Understanding the printer menus 112
Security menu
Miscellaneous Security Settings menu
Use To
Login Restrictions
Login failures
Failure time frame
Lockout time
Panel Login Timeout
Remote Login Timeout
Limit the number and time frames of failed login attempts from the printer control
panel before all users are locked out.
Notes:
•“Login failures” specifies the number of failed login attempts before users are
locked out. You can choose from 1 to 10 attempts. The factory default setting
is 3.
•“Failure time frame” specifies the time frame during which failed login
attempts can be made before users are locked out. You can choose from 1 to
60 minutes. The factory default setting is 5 minutes.
•“Lockout time” specifies how long users are locked out after exceeding the
login failures limit. You can choose from 1 to 60 minutes. The factory default
setting is 5 minutes. The printer does not impose a lockout time if you set to 1
minute.
•Panel Login Timeout specifies how long the printer remains idle on the home
screen before automatically logging the user off. You can choose from 1 to 900
seconds. The factory default setting is 30 seconds.
•Remote Login Timeout specifies how long a remote interface remains idle
before automatically logging the user off. You can choose from 1 to 120
minutes. The factory default setting is 10 minutes.
Minimum PIN Length
1–16
Limit the digit length of the PIN.
Note: 4 is the factory default setting.
Confidential Print menu
Menu item Description
Max Invalid PIN
Off
2–10
Limits the number of times an invalid PIN can be entered
Notes:
•This menu appears only if a formatted, non-defective printer hard disk is installed.
•Once the limit is reached, the print job for that user name and that PIN are deleted.
Confidential Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Limits the amount of time a confidential print job stays in the printer before it is deleted
Notes:
•If the Job Expiration setting is changed while confidential print jobs reside on the
printer RAM or printer hard disk, then the expiration time for those print jobs does not
change to the new default value.
•If the printer is turned off, then all confidential jobs held in printer RAM are deleted.
Note: Off is the factory default setting.
Understanding the printer menus 113
Menu item Description
Repeat Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs
Verify Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs needing verification
Reserve Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Sets a time limit on how long the printer stores print jobs for printing at a later time
Note: Off is the factory default setting.
Erase Temporary Data Files menu
Erase Temporary Data Files deletes only print job data on the printer hard disk that are not currently in use by the file
system. All permanent data on the hard disk are preserved, such as downloaded fonts, macros, and held jobs.
Note: This menu appears only when a formatted, working hard disk is installed.
Use To
Wiping Mode
Off
Auto
Manual
Specify the mode for erasing temporary data files.
Note: Auto is the factory default setting.
Automatic Method
Single pass
Multi‑pass
Specify a method for automatic disk wiping.
Notes:
•Single pass is the factory default setting.
•Highly confidential information should be erased using only the Multiple pass
method.
Manual Method
Single pass
Multi‑pass
Specify a method for manual disk wiping.
Note: Single pass is the factory default setting.
Scheduled Method
Single pass
Multi‑pass
Specify a method for a scheduled disk wiping.
Note: Single pass is the factory default setting.
Understanding the printer menus 114
Security Audit Log menu
Menu item Description
Export Log Enables an authorized user to export the audit log
Notes:
•To export the audit log from the printer control panel, a flash drive must be
attached to the printer.
•From the Embedded Web Server, the audit log can be downloaded to a
computer.
Delete Log
Yes
No
Specifies whether audit logs are deleted
Note: “Yes” is the factory default setting.
Configure Log
Enable Audit
No
Yes
Enable Remote Syslog
No
Yes
Remote Syslog Facility
0–23
Severity of events to log
0–7
Specifies whether and how audit logs are created
Notes:
•Enable Audit determines if events are recorded in the secure audit log and
remote syslog. No is the factory default setting.
•Enable Remote Syslog determines if logs are sent to a remote server. No is the
factory default setting.
•Remote Syslog Facility determines the value used to send logs to the remote
syslog server. 4 is the factory default setting.
•With the security audit log activated, the severity value of each event is
recorded. 4 is the factory default setting.
Set Date and Time menu
Menu item Description
Current Date and Time Shows the current date and time settings for the printer
Manually Set Date and Time
[input date/time]
Notes:
•Date and Time is set in YYYY-MM-DD HH:MM format.
•Manually setting the date and time sets Enable NTP to Off.
Time Zone
[list of time zones]
Note: GMT is the factory default setting.
Automatically observe DST
On
Off
Note: On is the factory default setting. This uses the applicable Daylight Saving
Time associated with the Time Zone setting.
Enable NTP
On
Off
Enables Network Time Protocol, which synchronizes the clocks of devices on a
network
Notes:
•On is the factory default setting.
•The setting is turned off if you manually set the date and time.
Understanding the printer menus 115
Settings menu
General Settings menu
Use To
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portugues
Suomi
Russian
Polski
Greek
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Set the language of the text appearing on the display.
Note: Not all languages are available for all models. You may
need to install a special hardware for some languages.
Eco-Mode
Off
Energy
Energy/Paper
Paper
Minimize the use of energy, paper, or specialty media.
Notes:
•Off is the factory default setting. This resets the printer to its
factory default settings.
•When setting Eco‑Mode to Energy or Paper, performance
may be affected, but print quality is not.
Quiet Mode
Off
On
Minimize the printer noise.
Note: Off is the factory default setting.
Run Initial setup
Yes
No
Run the setup wizard.
Understanding the printer menus 116
Use To
Keyboard
Keyboard Type
English
Francais
Francais Canadien
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Suomi
Portugues
Russian
Polski
Swiss German
Swiss French
Korean
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Japanese
Custom Key [x]
Specify a language and custom key information for the display
keyboard.
Paper Sizes
U.S.
Metric
Specify the unit of measurement for paper sizes.
Notes:
•U.S. is the factory default setting.
•The initial setting is determined by your country or region
selection in the initial setup wizard.
Understanding the printer menus 117
Use To
Displayed Information
Left side
Right side
Custom Text [x]
Specify what is displayed in the upper corners of the home screen.
For Left side and Right side, select from the following options:
None
IP Address
Hostname
Contact Name
Location
Date/Time
mDNS/DDNS Service Name
Zero Configuration Name
Custom Text [x]
Model Name
Notes:
•IP Address is the factory default setting for Left side.
•Date/Time is the factory default setting for Right side.
Displayed Information (continued)
Black Toner
Cyan Toner
Magenta Toner
Yellow Toner
Black Imaging Unit
Cyan Imaging Unit
Magenta Imaging Unit
Yellow Imaging Unit
Fuser
Transfer Module
Customize the displayed information for supplies.
Select from the following options:
When to display
Do not display
Display
Message to display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Note: Do not display is the factory default setting for When to
display.
Displayed Information (continued)
Waste Toner Bottle
Paper Jam
Load Paper
Service Errors
Customize the displayed information for certain menus.
Select from the following options:
Display
Yes
No
Message to display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Note: No is the factory default setting for Display.
Understanding the printer menus 118
Use To
Home screen customization
Change Language
Search Held Jobs
Held Jobs
USB Drive
Profiles and Solutions
Bookmarks
Jobs by User
Change the icons that appear on the home screen.
For each icon, select from the following options:
Display
Do not display
Date Format
MM‑DD‑YYYY
DD‑MM‑YYYY
YYYY‑MM‑DD
Format the date.
Note: MM‑DD‑YYYY is the U.S. factory default setting. DD-MM-
YYYY is the international factory default setting.
Time Format
12 hour A.M./P.M.
24 hour clock
Format the time.
Note: 12 hour A.M./P.M. is the factory default setting.
Screen Brightness
20–100
Specify the brightness of the display.
Note: 100 is the factory default setting.
Audio Feedback
Button Feedback
On
Off
Volume
1–10
Set the audio volume for the buttons.
Notes:
•On is the factory default setting for Button Feedback.
•5 is the factory default setting for Volume.
Show Bookmarks
Yes
No
Specify whether bookmarks are displayed from the Held Jobs area.
Note: Yes is the factory default setting.
Web Page Refresh Rate
30–300
Specify the number of seconds between Embedded Web Server
refreshes.
Note: 120 is the factory default setting.
Contact Name Specify a contact name.
Note: The contact name is stored on the Embedded Web Server.
Location Specify the location.
Note: The location is stored on the Embedded Web Server.
Understanding the printer menus 119
Use To
Alarms
Alarm Control
Cartridge Alarm
Set an alarm when the printer requires user intervention.
For each alarm type, select from the following options:
Off
Single
Continuous
Notes:
•Single is the factory default setting for Alarm Control and
Cartridge Alarm. This sounds several quick beeps.
•Continuous repeats several quick beeps in a regular interval.
Timeouts
Standby Mode
Disabled
1–240
Set the amount of time in minutes before the printer enters a lower
power state.
Note: 15 is the factory default setting.
Timeouts
Sleep Mode
Disabled
1–240
Set the amount of time the printer waits after a job is printed before
it goes into a reduced power state.
Notes:
•5 minutes is the factory default setting.
•Lower settings conserve more energy, but may require
longer warm‑up times.
•Select the lowest setting if the printer shares an electrical
circuit with room lighting or you notice lights flickering in the
room.
•Select a high setting if the printer is in constant use. Under
most circumstances, this keeps the printer ready to print
with minimum warm‑up time.
•Disabled appears only if Energy Conserve is set to Off.
Timeouts
Hibernate Timeout
Disabled
1–3 hours
6 hours
1–3 days
1–2 weeks
1 month
Set the amount of time before the printer enters Hibernate mode.
Note: 3 days is the factory default setting.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate
Set the printer to Hibernate mode even if there is an active Ethernet
connection.
Note: Do Not Hibernate is the factory default setting.
Timeouts
Screen Timeout
15–300
Set the amount of time the printer waits before returning the
display to Ready state.
Note: 30 seconds is the factory default setting.
Understanding the printer menus 120
Use To
Timeouts
Print Timeout
Disabled
1–255
Set the amount of time the printer waits to receive an end‑of‑job
message before canceling the rest of the job.
Notes:
•90 seconds is the factory default setting.
•When the timer expires, any partially printed page still in the
printer is printed.
•Print Timeout is available only when using PCL emulation.
Timeouts
Wait Timeout
Disabled
15–65535
Set the amount of time the printer waits for additional data before
canceling a print job.
Notes:
•40 seconds is the factory default setting.
•Wait Timeout is available only when the printer is using
PostScript emulation.
Timeouts
Job Hold Timeout
5–255
Set the amount of time the printer waits for user intervention
before it holds jobs that require unavailable resources and
continues to print other jobs in the print queue.
Notes:
•30 is the factory default setting.
•This menu item appears only when a hard disk is installed.
Print Recovery
Auto Continue
Disabled
5–255
Automatically continue printing from certain offline situations
when not resolved within the specified time period.
Note: Disabled is the factory default setting.
Print Recovery
Jam Recovery
On
Off
Auto
Specify whether the printer reprints jammed pages.
Notes:
•Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the
pages is needed for other printer tasks.
•On sets the printer to always reprint jammed pages.
•Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
Off
On
Successfully print a page that may not have printed otherwise.
Notes:
•Off is the factory default setting. Off prints a partial page
when there is not enough memory to print the whole page.
•On sets the printer to print the entire page.
Press Sleep Button
Do Nothing
Sleep
Determine how the printer, while in idle state, reacts to a short
press of the Sleep button.
Note: Sleep is the factory default setting.
Understanding the printer menus 121
Use To
Press and Hold Sleep Button
Do Nothing
Sleep
Determine how the printer, while in idle state, reacts to a long press
of the Sleep button.
Note: Do Nothing is the factory default setting.
Factory Defaults
Do Not Restore
Restore Now
Use the printer factory default settings.
Notes:
•Do Not Restore is the factory default setting.
•Restore Now returns all printer settings to the factory
default settings except Network/Ports menu settings. All
downloads stored in the RAM are deleted. Downloads stored
in the flash memory or in a hard disk are not affected.
Export Compressed Logs File
Export
Export configuration files to a flash drive.
Flash Drive menu
Menu item Description
Copies
1–999
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
Paper Source
Tray [x]
MP Feeder
Manual Paper
Manual Envelope
Sets a default paper source for all print jobs
Note: Tray 1 (standard tray) is the factory default setting.
Color
Color
Black Only
Generates color outputs
Note: Color is the factory default setting.
Collate
On (1,2,1,2,1,2)
Off (1,1,1,2,2,2)
Stacks the pages of a print job in sequence when printing multiple copies
Note: On is the factory default setting.
Sides (Duplex)
1 sided
2 sided
Specifies whether prints are on one side or on both sides of the paper
Note: 1 sided is the factory default setting.
Duplex Binding
Long Edge
Short Edge
Defines the way duplex pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:
•Long Edge is the factory default setting. Long edge assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).
•Short Edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Understanding the printer menus 122
Menu item Description
Paper Saver Orientation
Auto
Landscape
Portrait
Specifies the orientation of a multiple‑page document
Notes:
•Auto is the factory default setting. The printer chooses between portrait and
landscape.
•This setting applies if Paper Saver in this menu is not set to Off.
Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Specifies that multiple‑page images be printed on one side of a paper
Notes:
•Off is the factory default setting.
•The number selected is the number of page images that will print per side.
Paper Saver Border
None
Solid
Prints a border around each page image when using Paper Saver
Notes:
•None is the factory default setting.
•This setting applies if Paper Saver in this menu is not set to Off.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiple‑page images when using Paper Saver
Notes:
•Horizontal is the factory default setting.
•Positioning depends on the number of page images and whether they are in
portrait or landscape orientation.
•This setting applies if Paper Saver in this menu is not set to Off.
Separator Sheets
Off
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
•Off is the factory default setting.
•Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to On. If Collate is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.
•Between Jobs inserts a blank sheet between print jobs.
•Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or when inserting blank pages in
a document.
Separator Sheet Source
Tray [x]
Manual Feeder
Specifies the paper source for separator sheets
Notes:
•Tray 1 (standard tray) is the factory default setting.
•From the Paper menu, Configure MP must be set to Cassette in order for
Manual Feeder to appear as a menu setting.
Understanding the printer menus 123
Menu item Description
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Setup menu
Menu item Description
Printer Language
PS Emulation
PCL Emulation
Sets the default printer language
Notes:
•PS Emulation is the factory default printer language.
•Setting a printer language as the default does not prevent a
software program from sending print jobs that use another
printer language.
Job Waiting
Off
On
Specifies that print jobs be removed from the print queue if they
require unavailable printer options or custom settings. They are
stored in a separate print queue, so other jobs print normally. When
the missing information and/or options are obtained, the stored
jobs print.
Notes:
•Off is the factory default setting.
•This menu appears only when a non-read‑only printer hard
disk is installed. This requirement ensures that stored jobs
are not deleted if the printer loses power.
Print Area
Normal
Whole Page
Sets the logical and physical printable area
Notes:
•Normal is the factory default setting. When attempting to
print data in the non‑printable area defined by the Normal
setting, the printer clips the image at the boundary.
•Whole Page allows the image to be moved into the
non‑printable area defined by the Normal setting, but the
printer will clip the image at the Normal setting boundary.
Whole Page only affects pages printed using a PCL 5e
interpreter. This setting has no effect on pages printed using
the PCL XL or PostScript interpreter.
Printer Usage
Max Speed
Max Yield
Sets color toner use in printing
Notes:
•Max Speed is the default printer setting.
•The printer driver is capable of overriding this setting
Black Only Mode
Off
On
Sets the printer to print text and graphics using only the black print
cartridge
Note: Off is the factory default setting.
Understanding the printer menus 124
Menu item Description
Download Target
RAM
Flash
Disk
Sets the storage location for downloads
Notes:
•RAM is the factory default setting. Storing downloads in RAM
is temporary.
•Storing downloads in flash memory or on a printer hard disk
places them in permanent storage. Downloads remain in
flash memory or on the printer hard disk even when the
printer is turned off.
•This menu appears only when a flash and/or disk option is
installed.
Resource Save
Off
On
Specifies how the printer handles temporary downloads, such as
fonts and macros stored in RAM, when the printer receives a job
that requires more memory than is available
Notes:
•Off is the factory default setting. Off sets the printer to retain
the downloads only until memory is needed. Downloads are
deleted in order to process print jobs.
•On retains the downloads during language changes and
printer resets. If the printer runs out of memory, then 38
Memory Full appears, and downloads are not deleted.
Print All Order
Alphabetical
Oldest First
Newest First
Specifies the order in which held and confidential jobs are printed
when Print All is selected
Note: Alphabetical is the factory default setting. Print jobs always
appear in alphabetical order on the printer control panel.
Job Accounting menu
Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard disk
cannot be read/write‑ or write‑protected.
Menu item Description
Job Accounting Log
Off
On
Determines if the printer creates a log of the print jobs it receives
Note: Off is the factory default setting.
Job Accounting Utilities Lets you print and delete log files or export them to a flash drive
Accounting Log Frequency
Monthly
Weekly
Determines how often a log file is created
Note: Monthly is the factory default setting.
Understanding the printer menus 125
Menu item Description
Log Action at End of Frequency
None
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Determines how the printer responds when the frequency threshold expires
Note: None is the factory default setting.
Disk Near Full Level
1–99
Off
Specifies the maximum size of the log file before the printer executes the Disk Near
Full Action
Note: 5MB is the factory default setting.
Disk Near Full Action
None
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Determines how the printer responds when the printer hard disk is nearly full
Notes:
•None is the factory default setting.
•The value defined in Disk Near Full Level determines when this action is
triggered.
Disk Full Action
None
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Determines how the printer responds when disk usage reaches the maximum limit
(100MB)
Note: None is the factory default setting.
URL to Post Logs Determines where the printer posts job accounting logs
E‑mail Address to Send Logs Specifies the e‑mail address to which the device sends job accounting logs
Log File Prefix Note: The current host name defined in the TCP/IP menu is used as the default log
file prefix.
Understanding the printer menus 126
Finishing menu
Menu item Description
Sides (Duplex)
1 sided
2 sided
Specifies whether duplex (2‑sided) printing is set as the default for all print jobs
Notes:
•1 sided is the factory default setting.
•You can set 2-sided printing from the software program. For Windows users,
click File > Print, and then click Properties, Preferences, Options, or Setup. For
Macintosh users, choose File > Print, and then adjust the settings from the
print dialog and pop-up menus.
Duplex Binding
Long Edge
Short Edge
Defines the way duplexed pages are bound and how the printing on the back of the
page is oriented in relation to the printing on the front of the page
Notes:
•Long Edge is the factory default setting.
•Long edge assumes binding along the long edge of the page (left edge for
portrait and top edge for landscape).
•Short edge assumes binding along the short edge of the page (top edge for
portrait and left edge for landscape).
Copies
1–999
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Collate
On (1,2,1,2,1,2)
Off (1,1,1,2,2,2)
Stacks the pages of a print job in sequence when printing multiple copies
Notes:
•On is the factory default setting. No pages will be collated.
•The On setting stacks the print job sequentially.
•Both settings print the entire job the number of times specified by the Copies
menu setting.
Separator Sheets
Off
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
•Off is the factory default setting.
•Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to On. If Collate is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.
•Between Jobs inserts a blank sheet between print jobs.
•Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Understanding the printer menus 127
Menu item Description
Separator Source
Tray [x]
Manual Feeder
Specifies the paper source for separator sheets
Note: Tray 1 (standard tray) is the factory default setting.
Paper Saver
Off
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Specifies that multiple‑page images be printed on one side of a sheet of paper
Notes:
•Off is the factory default setting.
•The number selected is the number of page images that will print on each
page.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiple‑page images
Notes:
•Horizontal is the factory default setting.
•Positioning depends on the number of images and whether the images are in
portrait or landscape orientation.
Paper Saver Orientation
Auto
Landscape
Portrait
Specifies the orientation of a multiple‑page sheet
Note: Auto is the factory default setting. The printer chooses between portrait and
landscape.
Paper Saver Border
None
Solid
Prints a border on each page image
Note: None is the factory default setting.
Quality menu
Use To
Print Mode
Color
Black Only
Specify whether to print images in color.
Note: Color is the factory default setting.
Color Correction
Auto
Off
Manual
Adjust the color output on the printed page.
Note: Auto is the factory default setting.
Print Resolution
1200 Image Q
Specify the printed output resolution.
Toner Darkness
1–5
Lighten or darken the output.
Note: 4 is the factory default setting.
Understanding the printer menus 128
Use To
Enhance Fine Lines
On
Off
Enable a print mode preferable for files such as architectural drawings, maps, electrical
circuit diagrams, and flow charts.
Note: Off is the factory default setting.
Color Saver
On
Off
Reduce the amount of toner used for graphics and images.
Notes:
•Off is the factory default setting.
•On overrides the Toner Darkness setting.
RGB Brightness
‑6 to 6
Adjust the brightness of the output.
Note: 0 is the factory default setting.
RGB Contrast
0–5
Adjust the contrast of the output.
Note: 0 is the factory default setting.
RGB Saturation
0–5
Adjust saturation in color outputs.
Note: 0 is the factory default setting.
Color Balance
Cyan
‑5 to 5
Magenta
‑5 to 5
Yellow
‑5 to 5
Black
‑5 to 5
Reset Defaults
Enable an equal balance of colors in the output.
Note: 0 is the factory default setting.
Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
Off—RGB
US CMYK
Euro CMYK
Vivid CMYK
Off—CMYK
Print sample pages for each of the RGB and CMYK color conversion tables used in the
printer.
Understanding the printer menus 129
Use To
Manual Color
RGB Image
RGB Text
RGB Graphics
Customize the RGB color conversions.
Select from the following options:
Vivid
sRGB Display
Display—True Black
sRGB Vivid
Off
Notes:
•sRGB Display is the factory default setting for RGB Image.
•sRGB Vivid is the factory default setting for RGB Text and RGB Graphics.
Manual Color (continued)
CMYK Image
CMYK Text
CMYK Graphics
Customize the CMYK color conversions.
Select from the following options:
US CMYK
Euro CMYK
Vivid CMYK
Off
Note: US CMYK is the U.S. factory default setting. Euro CMYK is the international
factory default setting.
Color Adjust Initiate a recalibration of color conversion tables and allow the printer to make
adjustments for color variations in output.
Spot Color Replacement Assign specific CMYK values to named spot colors.
Note: This menu is available only on the Embedded Web Server.
RGB Replacement Match the colors of the output with that of the original document.
Note: This menu is available only on the Embedded Web Server.
Utilities menu
Menu item Description
Remove Held Jobs
Confidential
Held
Not Restored
All
Removes confidential and held jobs from the printer hard disk
Notes:
•Selecting a setting affects only print jobs that are resident in the printer.
Bookmarks, print jobs on flash drives, and other types of held jobs are not
affected.
•Not Restored removes all Print and Hold jobs that are not restored from the
printer hard disk or memory.
Understanding the printer menus 130
Menu item Description
Format Flash
Yes
No
Formats the flash memory
Warning—Potential Damage: Do not turn off the printer while the flash memory is
being formatted.
Notes:
•Yes deletes all data stored in flash memory.
•No cancels the format request.
•Flash memory refers to the memory added by installing a flash memory option
card in the printer.
•A flash memory option card must be installed in the printer and operating
properly for this menu item to be available.
•The flash memory option card must not be read/write‑ or write‑protected.
Delete Downloads on Disk
Delete Now
Do Not Delete
Removes downloads from the printer hard disk, including all held jobs, buffered jobs,
and parked jobs
Notes:
•Delete Now configures the printer control panel to return to the originating
screen after the deletion process is completed.
•Do Not Delete sets the printer control panel to return to the main Utilities
menu.
Activate Hex Trace Assists in isolating the source of a print job problem
Notes:
•When activated, all data sent to the printer is printed in hexadecimal and
character representation, and control codes are not executed.
•To exit or deactivate Hex Trace, turn the printer off or reset the printer.
Coverage Estimator
Off
On
Provides an estimate of the percentage coverage of toner on a page. The estimate is
printed on a separate page at the end of each print job.
Note: Off is the factory default setting.
XPS menu
Menu item Description
Print Error Pages
Off
On
Prints a page containing information on errors, including XML markup errors
Note: Off is the factory default setting.
PDF menu
Menu item Description
Scale to Fit
No
Yes
Scales page content to fit the selected paper size
Note: No is the factory default setting.
Understanding the printer menus 131
Menu item Description
Annotations
Do Not Print
Print
Prints annotations in a PDF
Note: Do Not Print is the factory default setting.
PostScript menu
Menu item Description
Print PS Error
Off
On
Prints a page containing the PostScript error
Note: Off is the factory default setting.
Lock PS Startup Mode
Off
On
Enables users to disable the SysStart file
Note: Off is the factory default setting.
Font Priority
Resident
Flash/Disk
Establishes the font search order
Notes:
•Resident is the factory default setting.
•This menu item is available only if a formatted flash memory option card
or printer hard disk is installed and operating properly.
•Make sure the flash memory option or printer hard disk is not
read/write‑, write‑, or password‑protected.
•Job Buffer Size must not be set to 100%.
Image Smoothing
Off
On
Enhances the contrast and sharpness of low‑resolution images and smooths
their color transitions
Notes:
•Off is the factory default setting.
•Image Smoothing has no effect on images that are 300 dpi or higher in
resolution.
PCL Emul menu
Menu item Description
Font Source
Resident
Disk
Download
Flash
All
Specifies the set of fonts used by the Font Name menu item
Notes:
•Resident is the factory default setting. Resident shows the factory default
set of fonts downloaded in RAM.
•Flash and Disk settings show all fonts resident in that option.
•The Flash option must be properly formatted and cannot be read/write‑,
write‑, or password‑protected.
•Download shows all the fonts downloaded in RAM.
•All shows all fonts available to any option.
Understanding the printer menus 132
Menu item Description
Font Name
Courier 10
Identifies a specific font and the option where it is stored
Note: Courier 10 is the factory default setting. Courier 10 shows the font
name, font ID, and the storage location in the printer. The font source
abbreviation is R for Resident, F for Flash, K for Disk, and D for download.
Symbol Set
10U PC‑8
12U PC‑850
Specifies the symbol set for each font name
Notes:
•10U PC‑8 is the US factory default setting. 12U PC‑850 is the international
factory default setting.
•A symbol set is a set of alphabetic and numeric characters, punctuation,
and special symbols. Symbol sets support the different languages or
specific programs such as math symbols for scientific text. Only the
supported symbol sets are shown.
PCL Emul Settings
Pitch
0.08–100
Specifies the font pitch for scalable monospaced fonts
Notes:
•10 is the factory default setting.
•Pitch refers to the number of fixed‑space characters per inch (cpi).
•Pitch can be increased or decreased in 0.01‑cpi increments.
•For nonscalable monospaced fonts, the pitch appears on the display but
cannot be changed.
PCL Emul Settings
Orientation
Portrait
Landscape
Specifies the orientation of text and graphics on the page
Notes:
•Portrait is the factory default setting. Portrait prints text and graphics
parallel to the short edge of the page.
•Landscape prints text and graphics parallel to the long edge of the page.
PCL Emul Settings
Lines per Page
1–255
60
64
Specifies the number of lines that print on each page
Notes:
•60 is the US factory default setting. 64 is the international default setting.
•The printer sets the amount of space between each line based on the
Lines per Page, Paper Size, and Orientation settings. Select the desired
Paper Size and Orientation before setting Lines per Page.
PCL Emul Settings
A4 Width
198 mm
203 mm
Sets the printer to print on A4‑size paper
Notes:
•198 mm is the factory default setting.
•The 203‑mm setting sets the width of the page to allow the printing of
eighty 10‑pitch characters.
PCL Emul Settings
Auto CR after LF
Off
On
Specifies whether the printer automatically performs a carriage return (CR) after
a line feed (LF) control command
Note: Off is the factory default setting.
Understanding the printer menus 133
Menu item Description
PCL Emul Settings
Auto LF after CR
Off
On
Specifies whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command
Note: Off is the factory default setting.
Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray [x]
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Manual Env
Off
None
0–199
Configures the printer to work with printer software or programs that use
different source assignments for trays and feeders
Notes:
•Off is the factory default setting.
•None is not an available selection. It is only displayed when it is selected
by the PCL 5 interpreter. It also ignores the Select Paper Feed command.
•0–199 allows a custom setting to be assigned.
Tray Renumber
View Factory Defaults
None
Displays the factory default setting assigned to each tray or feeder
Tray Renumber
Restore Defaults
Yes
No
Returns all tray and feeder assignments to the factory default settings
Understanding the printer menus 134
HTML menu
Menu Item Description
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO
Sets the default font for HTML documents
Note: The Times font is used in HTML documents that do not
specify a font.
Menu item Description
Font Size
1–255 pt
Sets the default font size for HTML documents
Notes:
•12 pt is the factory default setting.
•Font size can be increased in 1‑point increments.
Scale
1–400%
Scales the default font for HTML documents
Notes:
•100% is the factory default setting.
•Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape
Sets the page orientation for HTML documents
Note: Portrait is the factory default setting.
Understanding the printer menus 135
Menu item Description
Margin Size
8–255 mm
Sets the page margin for HTML documents
Notes:
•19 mm is the factory default setting.
•Margin size can be increased in 1‑mm increments.
Backgrounds
Print
Do Not Print
Specifies whether to print backgrounds on HTML documents
Note: Print is the factory default setting.
Image menu
Menu item Description
Auto Fit
On
Off
Selects the optimal paper size, scaling, and orientation
Note: On is the factory default setting. It overrides scaling and orientation settings
for some images.
Invert
Off
On
Inverts bi‑tonal monochrome images
Notes:
•Off is the factory default setting.
•This setting does not apply to GIF or JPEG images.
Scaling
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Anchor Top Left
Scales the image to fit the selected paper size
Notes:
•Best Fit is the factory default setting.
•When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait
Landscape
Rev Portrait
Rev Landscape
Sets the image orientation
Note: Portrait is the factory default setting.
Help menu
The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain information
about using the printer and performing printing tasks.
English, French, German, and Spanish translations are stored in the printer. Other translations are available on the
Lexmark Web site at www.lexmark.com.
Understanding the printer menus 136
Menu item Description
Print All Guides Prints all the guides
Color Quality Provides information about adjusting and customizing color printing
Print Quality Provides information about solving print quality issues
Printing Guide Provides information about loading paper and other speciality media
Media Guide Provides a list of the paper sizes supported in trays, drawers, and feeders
Print Defects Guide Provides help in determining the printer part causing a repetitive defect
Menu Map Provides a list of the printer control panel menus and settings
Information Guide Provides help in locating additional information
Connection Guide Provides information about connecting the printer locally (USB) or to a network
Moving Guide Provides instructions for safely moving the printer
Supplies Guide Provides part numbers for ordering supplies
Understanding the printer menus 137
Securing the memory before moving the printer
Statement of Volatility
Your printer contains various types of memory that are capable of storing device and network settings, information
from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are
described below.
•Volatile memory—Your device utilizes standard Random Access Memory (RAM) to temporarily buffer user data
during simple print and copy jobs.
•Non‑volatile memory—Your device may utilize two forms of non-volatile memory: EEPROM and NAND (flash
memory). Both types are used to store the operating system, device settings, network information, scanner and
bookmark settings, and embedded solutions.
•Hard disk memory—Some devices have a hard disk drive installed. The printer hard disk is designed for
device‑specific functionality and cannot be used for long term storage for data that is not print‑related. The hard
disk does not provide the capability for users to extract information, create folders, create disk or network file
shares, or FTP information directly from a client device. The hard disk can retain buffered user data from complex
scan, print, copy, and fax jobs, as well as form data, and font data.
There are several circumstances under which you might wish to erase the contents of the memory devices installed in
your printer. A partial list includes:
•The printer is being decommissioned
•The printer hard drive is being replaced
•The printer is being moved to a different department or location
•The printer is being serviced by someone from outside your organization
•The printer is being removed from your premises for service
•The printer is being sold to another organization
Disposing of a hard drive
Note: Not all printers have a hard disk installed.
In high‑security environments, it may be necessary to take additional steps to ensure that confidential data stored on
the printer hard disk cannot be accessed once the printer—or its hard disk—is removed from your premises. While
most data can be erased electronically, you may want to consider one or more of the following actions before disposing
of a printer or hard disk:
•Degaussing—Flushes the hard drive with a magnetic field that erases stored data
•Crushing—Physically compresses the hard disk to break component parts and render them unreadable
•Milling—Physically shreds the hard disk into small metal bits
Note: While most data can be erased electronically, the only way to guarantee that all data is completely erased is to
physically destroy each memory device on which data could have been stored.
Erasing volatile memory
The volatile memory (RAM) installed on your printer requires a power source to retain information. To erase the
buffered data, simply power down the device.
Securing the memory before moving the printer 138
Erasing non‑volatile memory
•Individual settings, device and network settings, security settings, and embedded solutions—Erase information
and settings by selecting Wipe All Settings in the Configuration menu.
•Fax data—Erase fax settings and data by selecting Wipe All Settings in the Configuration menu.
1Turn off the printer.
2Hold down and
6
MNO
while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
powered up, the touch screen displays a list of functions, instead of the standard home screen icons.
3Touch Wipe All Settings.
The printer will reboot several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords on the printer.
4Touch Back > Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.
Erasing printer hard disk memory
Notes:
•Some printer models may not have a printer hard disk installed.
•Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left
by print jobs by securely overwriting files that have been marked for deletion.
Using the printer control panel
1Turn off the printer.
2Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar
appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully
turned on, the touch screen displays a list of functions.
3Touch Wipe Disk, and then touch one of the following:
•Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
•Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by a
verification pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely erasing data
from a hard disk. Highly confidential information should be wiped using this method.
4Touch Yes to proceed with disk wiping.
Notes:
•A status bar will indicate the progress of the disk wiping task.
•Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable
for other user tasks.
5Touch Back > Exit Config Menu.
Securing the memory before moving the printer 139
The printer will perform a power‑on reset, and then return to normal operating mode.
Configuring printer hard disk encryption
Note: Your printer may not have a hard disk installed.
Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen.
Using the Embedded Web Server
1From the Embedded Web Server, click Settings > Security > Disk Encryption.
Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard disk is
installed.
2From the Disk encryption menu, select Enable.
Notes:
•Enabling disk encryption will erase the content of the printer hard disk.
•Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
3Click Submit.
Using the printer control panel
1Turn off the printer.
2Hold down and
6
MNO
while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. Once the printer is fully
powered up, the touch screen displays a list of functions, instead of standard home screen icons such as Copy or
Fax.
3Touch Disk Encryption > Enable.
Note: Enabling disk encryption will erase the contents of the printer hard disk.
4Touch Yes to proceed with disk wiping.
A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the printer will
return to the Enable/Disable screen.
Notes:
•Do not turn off the printer during the encryption process. Doing so may result in loss of data.
•Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
5Touch Back, and then Exit Config Menu.
The printer will power‑on reset, and then return to normal operating mode.
Securing the memory before moving the printer 140
Maintaining the printer
Cleaning the exterior of the printer
1Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2Remove paper from the standard exit bin.
3Dampen a clean, lint‑free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4Wipe only the outside of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5Make sure the paper support and standard exit bin are dry before beginning a new print job.
Cleaning the printhead lenses
1Open the front door.
2Turn the toner lock lever to the right and pull the toner cartridge out.
1
Maintaining the printer 141
3Remove the imaging unit:
aOpen the internal cover.
bPush the imaging unit lock lever up and pull out the imaging unit.
1
4Locate the LED wipe at the end of the imaging unit. Make sure it is in the correct position.
Maintaining the printer 142
5Reinstall the imaging unit. When inserted into the printer, the LED wipe will rub across the row of LEDs, thus cleaning
the printhead lenses.
aInsert the imaging unit into the printer until it clicks into place.
bUsing both hands, push the sides of the internal cover firmly until the cover clicks into place.
1
2
2
Maintaining the printer 143
6Insert the toner cartridge into the printer and then turn the toner lock lever to the left.
2
7Repeat step 2–6 to for all imaging units.
8Close the front door.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Do not expose supplies to:
•Direct sunlight
•Temperatures above 35°C (95°F)
•High humidity above 80%
•Salty air
•Corrosive gases
•Heavy dust
Checking the status of supplies
Checking the status of supplies from the printer control panel
From the home screen, touch Status/Supplies > View Supplies.
Maintaining the printer 144
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer, you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Device Status.
The Device Status page appears, displaying a summary of supply levels.
Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies
dealers in your area. In other countries or regions, go to the Lexmark Web site at www.lexmark.com or contact the
place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Ordering toner cartridges
When 88.xx [color] cartridge low, or 88.xx [color] cartridge nearly low appears, order a
new cartridge.
When 88.2x Replace [color] cartridge appears, replace the specified cartridge.
Estimated cartridge yield is based on the ISO/IEC 19798 standard (with about 5% coverage per color). Extremely low
print coverage (less than 1.25% for a color) for extended periods of time may negatively affect actual yield for that color
and may cause cartridge parts to fail prior to exhaustion of toner.
Part name Part number
Black high‑yield toner cartridge C925H2KG
Yellow high‑yield toner cartridge C925H2YG
Magenta high‑yield toner cartridge C925H2MG
Cyan high‑yield toner cartridge C925H2CG
Ordering imaging units
When 84.xx [Color] imaging unit low, or 84.xx [Color] imaging unit nearly low appears,
order a replacement imaging unit.
When 84.xx Replace [color] imaging unit and [color] cartridge appears, replace the specified
imaging unit and toner cartridge.
Part name Part number
Black imaging unit C925X72G
Yellow imaging unit C925X75G
Maintaining the printer 145
Part name Part number
Magenta imaging unit C925X74G
Cyan imaging unit C925X73G
Ordering a fuser or a transfer module
When 80.xx Fuser life warning, 80.xx Fuser near life warning, or 83.xx Transfer
module life warning appears, order a replacement fuser or a transfer module.
When 80.xx Replace fuser or 83.xx Replace transfer module appears, install the new fuser or the
new transfer module. For installation information, see the documentation that came with the part.
Part name Part number
Fuser 40X6013 (110 volts)
40X6093 (220 volts)
Transfer module 40X6011
Ordering a waste toner bottle
When 82.xx Waste toner bottle nearly full appears, order a replacement waste toner bottle.
When 82.xx Replace waste toner bottle appears, replace the waste toner bottle.
Note: Waste toner bottle reuse is not recommended.
Part name Part number
Waste toner bottle C925X76G
Replacing supplies
Replacing an imaging unit
1Open the front door.
Warning—Potential Damage: To avoid overexposing the imaging units, do not leave the door open for more
than 10 minutes.
Maintaining the printer 146
2Open the internal cover.
3Push the imaging unit lock lever up and pull out the imaging unit with the toner cartridge attached to it.
1
4Unpack the replacement imaging unit.
5Peel off the black protective sheet and the toner sealing tape.
2
1
6Insert the imaging unit into the printer until it clicks it into place.
Maintaining the printer 147
7Using both hands, push the sides of the internal cover firmly until the cover clicks into place.
1
2
2
8Unpack the toner cartridge, and then shake it to redistribute the toner.
9Peel off the toner sealing tape.
10 Insert the toner cartridge and turn the lock lever to the left.
2
Maintaining the printer 148
11 Close the front door.
Replacing a toner cartridge
1Open the front door.
Warning—Potential Damage: To avoid overexposing the imaging units, do not leave the door open for more
than 10 minutes.
2Turn the toner lock lever to the right and pull the toner cartridge out.
1
3Unpack the toner cartridge, and then shake it to redistribute the toner.
Maintaining the printer 149
4Peel off the toner sealing tape.
5Insert the new cartridge into the printer and then turn the toner lock lever to the left.
2
6Close the front door.
Replacing the waste toner bottle
1Turn the printer off.
2Open the front door.
Maintaining the printer 150
3Open the internal cover.
4Pull out the used waste toner bottle.
5Unpack the new waste toner bottle.
6Insert the new waste toner bottle into the printer.
Maintaining the printer 151
7Using both hands, push the sides of the internal cover firmly until it clicks into place.
1
2
2
8Close the front door.
9From the printer control panel, reset the Waste Toner Bottle counter in the Supplies menu.
Moving the printer
Before moving the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer before moving it.
•Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:
•Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
Maintaining the printer 152
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Maintaining the printer 153
Administrative support
Finding advanced networking and administrator information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system
support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server —
Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com.
Using the Embedded Web Server
If the printer is installed on a network, then the Embedded Web Server is available for a range of functions including:
•Viewing a virtual display of the printer control panel
•Checking the status of the printer supplies
•Configuring printer settings
•Configuring network settings
•Viewing reports
To access the Embedded Web Server for your printer:
1Type the printer IP address into the address field of your Web browser.
Notes:
•If you do not know the IP address of the printer, then print a network setup page, and then locate the IP
address in the TCP/IP section.
•If you are using a proxy server, then temporarily disable it to load the Embedded Web Server correctly.
2Press Enter.
Checking the virtual display
The virtual display works as an actual display would work on a printer control panel, showing printer messages.
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
The virtual display appears in the top left corner of the screen.
Checking the printer status
You can view paper tray settings, the level of toner in the toner cartridges, the percentage of life remaining in the
maintenance kit, and capacity measurements of certain printer parts from the Device Status page of the Embedded
Web Server.
1Type the printer IP address in the address field of your Web browser.
Administrative support 154
Note: If you do not know the IP address of the printer, then you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Device Status.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, and supplies.
To view reports from a network printer:
1Type the printer IP address into the address field of your Web browser.
If you do not know the IP address of the printer you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Reports, and then click the type of report you want to view.
Restoring factory default settings
If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoring
the factory default settings.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All
downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
From the home screen, navigate to:
> Settings > General Settings > Factory Defaults > Restore Now >
Administrative support 155
Clearing jams
By carefully selecting paper and specialty media and loading it properly, you can avoid most jams. If jams occur, follow
the steps outlined in this chapter.
Note: If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set
to Auto, then the printer reprints the jammed page if enough printer memory is available. Jam recovery is set to
Auto by default.
Avoiding jams
Paper tray recommendations
•Make sure the paper lies flat in the tray.
•Do not remove a tray while the printer is printing.
•Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
•Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
•Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly
against the paper or envelopes.
•Push the tray in firmly after loading paper.
Paper recommendations
•Use only recommended paper or specialty media.
•Do not load wrinkled, creased, damp, bent, or curled paper.
•Flex and straighten paper before loading it.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, weights, or types in the same stack.
•Make sure all sizes and types are set correctly in the printer control panel menus.
•Store paper per manufacturer recommendations.
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove
trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.
Clearing jams 156
1
2
3
4
Area Jam numbers What to do
1200Open the side cover, and then remove any jams.
201 Open the side cover, and then remove any jams.
203 Open the side cover, and then remove any jams.
2230
1Open the side cover.
2Lower the duplex unit, and then remove any jams.
231‑239 1Open the side cover.
2Lower the duplex unit, and then remove any jams.
324x
1Open the side cover, and then remove any jams.
2Open each tray, and then remove any jams.
4250
1Remove all media from the multipurpose feeder.
2Flex and stack the media.
3Reload paper or media in the multipurpose feeder.
4Adjust the paper guides.
5Touch Continue, jam cleared.
Clearing jams 157
200 paper jam
1Open the side door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2Pull the jammed paper up and out to remove it from the paper path.
Notes:
•Make sure all paper fragments are removed.
•If the page is in the fuser, the fuser nip release lever should be lowered and should be switched to envelope
mode.
•After removing the jammed page, return the lever to the proper position.
3Close the side door.
4Touch Continue, jam cleared.
Clearing jams 158
201 paper jam
1Open the side door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2Determine where the jam is located, and then remove it:
aIf the paper is visible under the fuser, then grasp it on each side and pull it out.
bIf the paper is not visible, then you will need to remove the fuser unit.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
1Lift the handles on each side of the fuser, and then pull to remove the fuser unit.
2Remove the jammed paper.
Clearing jams 159
Notes:
•Make sure all paper fragments are removed.
•Pull the jammed paper downwards.
•If the paper is in the fuser, then the fuser nip release lever should be lowered and should be switched
to envelope mode.
•After removing the jammed paper, return the lever to the proper position.
3Align the fuser unit using the handles on each side, and then place it back into the printer.
3Close the side door.
4Touch Continue, jam cleared.
203 paper jam
1Grasp any jammed paper visible in the standard exit bin, and then gently pull it out.
Notes:
•Make sure all paper fragments are removed.
•If the page is in the fuser, then the fuser nip release lever should be lowered and should be switched to
envelope mode.
•After removing the jammed page, return the lever to the proper position.
2Touch Continue, jam cleared.
Clearing jams 160
230 paper jam
1Open the side door.
2Hold onto the handles of the duplexing unit, open the cover, and then remove any jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
1
2
3Close the cover on the duplexing unit.
4Close the side door.
5Touch Continue, jam cleared.
231–239 paper jams
1Open the side door.
2Hold onto the handles of the duplexing unit, open the cover, and then remove any jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clearing jams 161
1
2
3Close the cover of the duplexing unit.
4Close the side door.
5Touch Continue, jam cleared.
24x paper jam
Paper jam in Tray 1
1Check the side access door to trays and then pull the jammed pages out.
1
2
Note: Make sure all paper fragments are removed.
Clearing jams 162
2Open Tray 1, and then pull the jammed pages straight up and out.
Note: Make sure all paper fragments are removed.
3Close Tray 1.
4Touch Continue, jam cleared.
Paper jam in one of the optional trays
1Check the side access door to trays and then pull the jammed pages out.
Note: Make sure all paper fragments are removed.
Clearing jams 163
2Open the specified tray, and then pull the jammed pages out.
Note: Make sure all paper fragments are removed.
3Close the tray.
4Touch Continue, jam cleared.
250 paper jam
1Remove any jammed pages from the multipurpose feeder.
2Load paper into the multipurpose feeder.
3Touch Continue, jam cleared.
Clearing jams 164
Troubleshooting
Checking an unresponsive printer
If your printer is not responding, make sure:
•The power cord is plugged into the printer and a properly grounded electrical outlet.
•The electrical outlet is not turned off by any switch or breaker.
•The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
•Other electrical equipment plugged into the outlet is working.
•The printer is turned on.
•The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem.
Understanding the printer messages
Adjusting color
Wait for the process to complete.
An error has occurred with the USB drive. Please remove and reinsert drive.
Try one or more of the following:
•Remove and reinsert the flash drive.
•If the error message remains, the flash memory may be defective and require replacement.
Change [paper source] to [custom type name]
Try one or more of the following:
•Touch Use current [paper source] to ignore the message and print from the selected tray.
•Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
•Touch Cancel job to cancel the print job.
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following
•Touch Use current [paper source] to ignore the message and print from the selected tray.
•Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Troubleshooting 165
•Touch Cancel job to cancel the print job.
Change [paper source] to [custom string]
Try one or more of the following:
•Touch Use current [paper source] to ignore the message and print from the selected tray.
•Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
•Touch Cancel job to cancel the print job.
Change [paper source] to [custom string] load [orientation]
Try one or more of the following:
•Touch Use current [paper source] to ignore the message and print from the selected tray.
•Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
•Touch Cancel job to cancel the print job.
Change [paper source] to [paper size] [paper type]
Try one or more of the following:
•Touch Use current [paper source] to ignore the message and print from the selected tray.
•Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
•Touch Cancel job to cancel the print job.
Change [paper source] to [paper size] [paper type] load [orientation]
Try one or more of the following:
•Touch Use current [paper source] to ignore the message and print from the selected tray.
•Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
•Touch Cancel job to cancel the print job.
Close [tray] door
Close the specified tray door.
Close front or side door
Close the front or side door of the printer.
Troubleshooting 166
Disk corrupted
The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard
disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.
Disk near full. Securely clearing disk space.
Try one or more of the following:
•Touch Continue to clear the message and continue printing.
•Delete fonts, macros, and other data stored on the printer hard disk.
•Install a hard disk with higher capacity.
Disk problem
The printer hard disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.
Error reading USB drive. Remove USB.
An unsupported USB device has been inserted. Remove the USB device, and then install a supported one.
Insert Tray [x]
Insert the specified tray into the printer.
Install Tray [x]
Try one or more of the following:
•Install the specified tray:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Install the specified tray.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
•Cancel the print job.
Troubleshooting 167
Load [src] with [custom type name]
Try one or more of the following:
•Load the specified paper in the tray or feeder.
•Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it prints from the default paper source.
•Cancel the print job.
Load [src] with [custom string]
Try one or more of the following:
•Load the specified paper in the tray or feeder.
•Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it prints from the default paper source.
•Cancel the print job.
Load [src] with [size]
Try one or more of the following:
•Load the specified paper in the tray or feeder.
•Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it feeds from the default paper source.
•Cancel the print job.
Load [src] with [type] [size]
Try one or more of the following:
•Load the specified paper in the tray or feeder.
•Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it feeds from the default paper source.
•Cancel the print job.
Load Manual Feeder with [custom type name]
Try one or more of the following:
•Load the specified paper in the manual feeder.
•Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
•Touch Automatically select paper to use the paper loaded in the tray.
•Cancel the print job.
Troubleshooting 168
Load Manual Feeder with [custom string]
Try one or more of the following:
•Load the specified paper in the manual feeder.
•Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
•Touch Automatically select paper to use the paper loaded in the tray.
•Cancel the print job.
Load Manual Feeder with [paper size]
Try one or more of the following:
•Load the specified paper in the manual feeder.
•Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
•Touch Automatically select paper to use the paper loaded in the tray.
•Cancel the print job.
Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:
•Load the specified paper in the manual feeder.
•Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
•Touch Automatically select paper to use the paper loaded in the tray.
•Cancel the print job.
Paper changes needed
Try one or more of the following:
•Touch Use current supplies to clear the message and continue printing.
•Cancel the current print job.
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
Restore held jobs?
Try one or more of the following:
•Touch Restore to restore all held jobs stored on the printer hard disk.
•Touch Do not restore if you do not want any print jobs to be restored.
Some held jobs were not restored
Touch Continue to delete the specified job.
Troubleshooting 169
Note: Held jobs that are not restored stay on the hard disk and are inaccessible.
Supply needed to complete job
A supply needed to complete the job is missing. Touch Cancel to clear the message.
Tray [x] paper size unsupported
The paper size in the specified tray is unsupported. Replace it with a supported paper size.
Unsupported disk
An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one.
30.xx Missing [color] cartridge and/or [color] imaging unit
Try one or more of the following:
•Remove and reinstall the specified toner cartridge or imaging unit. For instructions on removing a toner cartridge
or imaging unit, touch More information.
•Install a new toner cartridge or imaging unit, following the instruction sheet that came with the replacement part.
31.xx Missing or defective [color] cartridge
Try one or more of the following:
1Remove and reinstall the specified print cartridge.
For instructions on removing a print cartridge, touch More Information.
2Touch Continue to clear the message.
Note: If the message is not cleared, then replace the defective print cartridge.
32.xx [color] cartridge part number unsupported by device
Remove the unsupported toner cartridge, and then install a supported one.
34 Incorrect paper size, open [src]
Try one or more of the following:
•Load the appropriate paper or specialty media in the proper tray.
•Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you are
trying to print.
•Touch Continue to clear the message and print using a different tray.
•Check length and width guides of the tray and make sure the paper is properly loaded in the tray.
•Make sure the Print Properties or Print dialog settings have the correct paper size and type.
Troubleshooting 170
•Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper
is large enough for the data being printed.
•Cancel the print job.
35 Insufficient memory to support Resource Save feature
Try one or more of the following:
•Touch Continue to disable Resource Save and continue printing.
•To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the
menus to activate the link buffer changes. When Ready appears, enable Resource Save.
•Install additional memory.
36 Printer service required
Touch Continue to clear the message or contact customer support.
37 Insufficient memory to collate job
Try one or more of the following:
•Touch Continue to print the portion of the job already stored and begin collating the rest of the print job.
•Cancel the current print job.
37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:
•Touch Continue to stop the defragment operation and continue printing.
•Delete fonts, macros, and other data in printer memory.
•Install additional printer memory.
37 Insufficient memory, some held jobs will not be restored
The printer deleted some held jobs in order to process current jobs.
Touch Continue to clear the message.
37 Insufficient memory, some Held Jobs were deleted
The printer deleted some held jobs in order to process current jobs.
Touch Continue to clear the message.
Troubleshooting 171
38 Memory full
Try one or more of the following:
•Touch Cancel job to clear the message.
•Install additional printer memory.
39 Complex page, some data may not have printed
Try one or more of the following:
•Touch Continue to clear the message and continue printing.
•Cancel the current print job.
•Install additional printer memory.
51 Defective flash detected
Try one or more of the following:
•Touch Continue to clear the message and continue printing.
•Cancel the current print job.
52 Not enough free space in flash memory for resources
Try one or more of the following:
•Touch Continue to clear the message and continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
•Delete fonts, macros, and other data stored in flash memory.
•Upgrade to a larger capacity flash memory card.
53 Unformatted flash detected
Try one or more of the following:
•Touch Continue to stop the defragment operation and continue printing.
•Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
54 Serial option [x] error
Try one or more of the following:
•Check that the serial cable is properly connected and is the correct one for the serial port.
•Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer
and host computer.
•Touch Continue to continue printing.
•Turn the printer power off and then back on to reset the printer.
Troubleshooting 172
54 Standard network software error
Try one or more of the following:
•Touch Continue to continue printing.
•Turn the printer off and then back on to reset the printer.
•Upgrade (flash) the network firmware in the printer or print server.
54 Network [x] software error
Try one or more of the following:
•Touch Continue to continue printing.
•Turn the printer off, wait for about 10 seconds, and then turn the printer back on.
•Upgrade (flash) the network firmware in the printer.
55 Unsupported option in slot [x]
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the unsupported option card from the printer system board, and then replace it with a supported card.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
56 Parallel port [x] disabled
Try one or more of the following:
•Touch Continue to clear the message.
The printer discards any data received through the parallel port.
•Make sure the Parallel Buffer menu item is not set to Disabled.
56 Serial port [x] disabled
Try one or more of the following:
•Touch Continue to clear the message.
The printer discards any data received through the serial port.
•Make sure the Serial Buffer menu is not set to Disabled.
56 Standard USB port disabled
Try one or more of the following:
•Touch Continue to clear the message.
The printer discards any data received through the USB port.
•Make sure the USB Buffer menu item is not set to Disabled.
Troubleshooting 173
56 Standard parallel port disabled
Try one or more of the following:
•Touch Continue to clear the message.
The printer discards any data received through the parallel port.
•Make sure the Parallel Buffer menu item is not set to Disabled.
56 USB port [x] disabled
Try one or more of the following:
•Touch Continue to clear the message.
The printer discards any data received through the USB port.
•Make sure the USB Buffer menu is not set to Disabled.
57 Configuration change, some held jobs were not restored
Something has changed in the printer to invalidate the held jobs. Possible changes include:
•The printer firmware has been updated.
•Paper input options needed for the print job were removed.
•The print job was created using data from a device in the USB port and the device is no longer in the USB port.
•The printer hard disk contains print jobs that were stored while installed in a different printer model.
Touch Continue to clear the message.
58 Too many disks installed
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the excess disks.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
58 Too many flash options installed
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the excess flash memory.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
Troubleshooting 174
58 Too many trays attached
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the additional trays.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
58 Input config error
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check if all tray configurations are correct. Remove unnecessary trays if needed.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
61 Remove defective disk
Try one or more of the following:
•Remove the defective printer hard disk.
•Install a different printer hard disk before performing any operations that require a printer hard disk.
62 Disk full
Try one or more of the following:
•Touch Continue to clear the message and continue processing.
•Delete fonts, macros, and other data stored on the printer hard disk.
•Install a printer hard disk with larger capacity.
80.xx Fuser near life warning
1Order a replacement fuser immediately.
2When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement
part.
3Touch Continue to clear the message and continue printing.
80.xx Fuser life warning
•Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the
instruction sheet that came with the replacement part.
•Touch Continue to clear the message and continue printing.
Troubleshooting 175
80.xx Replace fuser
Replace the fuser using the instruction sheet that came with the replacement part.
80.xx Fuser missing
1Replace the fuser, following the instruction sheet that came with the replacement part.
2Touch Continue to clear the message and continue printing.
82.xx Replace waste toner bottle
1Replace the waste toner bottle.
For instructions on replacing the waste toner bottle, from the printer control panel touch More Information.
2Touch Continue to clear the message and continue printing.
82.xx Waste toner bottle nearly full
Order a replacement waste toner bottle immediately.
1Replace the waste toner bottle.
For instructions on installing the waste toner bottle, from the printer control panel touch More Information.
2Touch Continue to clear the message and continue printing.
83.xx Transfer module life warning
1Replace the transfer module, following the instruction sheet that came with the replacement part.
2Touch Continue to clear the message and continue printing.
83.xx Transfer module missing
Insert the transfer module into the printer.
83.xx Replace transfer module
Replace the transfer module, following the instruction sheet that came with the replacement part.
84 Defective [color] imaging unit
The specified imaging unit is either missing or not functioning properly. Try one or more of the following:
•Remove the specified imaging unit, and then reinstall it.
•Remove the specified imaging unit , and then install a new one.
Troubleshooting 176
84.xx [color] imaging unit nearly low
1Order a replacement imaging unit.
2When print quality is reduced, install the new imaging unit, following the instruction sheet that came with the
replacement part.
3Touch Continue to clear the message and continue printing.
84.xx [color] imaging unit low
1Order a replacement imaging unit immediately.
2When print quality is reduced, install the new imaging unit, following the instruction sheet that came with the
replacement part.
3Touch Continue to clear the message and continue printing.
84.xx Replace [color] imaging unit and [color] cartridge
1Replace the imaging unit and color cartridge, following the instruction sheets that came with the replacement parts.
2Touch Continue to clear the message and continue printing.
84 Unsupported [color] imaging unit
Replace the specified imaging unit to continue printing.
88.xx [color] cartridge nearly low
1Order a replacement toner cartridge.
2Remove the specified cartridge.
3Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner.
4Reinsert the cartridge, and then touch Continue to clear the message and continue printing.
Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
88.xx [color] cartridge low
1Order a replacement toner cartridge immediately.
2Remove the specified cartridge.
3Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner.
4Reinsert the cartridge, and then touch Continue to clear the message and continue printing.
Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
Troubleshooting 177
88.2x Replace [color] cartridge
The specified toner cartridge is empty.
1Replace the specified toner cartridge.
2Touch Continue to clear the message and continue printing.
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Solving printing problems
Multiple‑language PDF files do not print
The PDF files may contain unavailable fonts.
1Open the document you want to print in Adobe Acrobat.
2Click the printer icon > Advanced > Print as image > OK > OK.
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.
Error message about reading USB drive appears
Make sure the flash drive is supported.
Print jobs do not print
Try one or more of the following:
MAKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER
From the printer control panel, check the status. If necessary, follow the recovery instructions.
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready appears on the display before sending a print job.
CHECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT
Remove and then reinstall or replace the supply.
Troubleshooting 178
CHECK IF THE STANDARD EXIT BIN IS FULL
Remove the paper stack from the standard exit bin.
CHECK IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
•Verify that you are using the correct printer software.
•If the printer is connected to your computer through a USB port, then make sure you are running a supported
operating system and using a compatible printer software.
MAKE SURE THE INTERNAL PRINT SERVER IS WORKING PROPERLY
•Make sure the internal print server is properly installed and that the printer is connected to the network.
•Print a network setup page and check that the status shows Connected. If the status is Not Connected,
then check the network cables, and then try printing the network setup page again. Contact your system support
person to make sure the network is functioning correctly.
The printer software is available on the Lexmark Web site at http://support.lexmark.com.
MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
For more information, visit the Lexmark Web site at http://support.lexmark.com.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:
PARTIAL JOB, NO JOB, OR BLANK PAGE PRINTS
The print job may contain a formatting error or invalid data.
•Delete the print job, and then print it again.
•For PDF documents, recreate the PDF and then print it again.
If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting
all jobs except the first one.
•For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate documents"
check box under the User name text box before entering a PIN number.
•For Macintosh users, save each print job, naming each job differently, and then send the individual jobs to the
printer.
Troubleshooting 179
MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Print job takes longer than expected
Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print
job.
TURN OFF THE PAGE PROTECT SETTING
From the home screen, navigate to:
> Settings > General Settings > Print Recovery > Page Protect > Off >
CHANGE THE ENVIRONMENTAL SETTINGS
When using Eco‑Mode or Quiet Mode settings, you may notice a reduction in performance.
Job prints from the wrong tray or on the wrong paper
CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel Paper menu, check the paper type and paper size settings.
2Before sending the job to print, specify the correct type setting:
•For Windows users, specify the paper type from Print Properties.
•For Macintosh users, specify the paper type from the Print dialog.
Incorrect characters print
MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE
If Ready Hex appears on the display, then you must exit Hex Trace mode before you can print your job. Turn the
printer off and back on to exit Hex Trace mode.
Troubleshooting 180
Tray linking does not work
These are possible solutions. Try one or more of the following:
LOAD THE SAME SIZE AND TYPE OF PAPER
•Load the same size and type of paper in each tray to be linked.
•Move the paper guides to the correct positions for the paper size loaded in each tray.
USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS
•Print a menu settings page and compare the settings for each tray.
•If necessary, adjust the settings from the Paper Size/Type menu.
Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You
must set the size from the Paper Size/Type menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE SURE COLLATE IS SET TO ON
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.
Unexpected page breaks
INCREASE THE PRINT TIMEOUT VALUE
1From the home screen, navigate to:
> Settings > General Settings > Timeouts > Print Timeout
2Increase the Print Timeout value, and then touch .
Troubleshooting 181
Solving home screen application problems
An application error has occurred
CHECK THE SYSTEM LOG FOR RELEVANT DETAILS
1Type the printer IP address or host name in the address field of your Web browser.
If you do not know the IP address or host name of the printer, then you can:
•View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
•Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2Click Settings or Configuration.
3Click Device Solutions > Solutions (eSF) > System tab > Log.
4From the Filter menu, select an application status.
5From the Application menu, select an application, and then click Submit.
CONTACT CUSTOMER SUPPORT
If you still cannot isolate the problem, then contact customer support.
Solving option problems
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait for about 10 seconds, and then turn the printer on.
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1Turn the printer off.
2Unplug the printer from the wall outlet.
3Check the connection between the option and the printer.
MAKE SURE THE OPTION IS INSTALLED
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, then reinstall it.
Troubleshooting 182
MAKE SURE THE OPTION IS AVAILABLE IN THE PRINTER DRIVER
It may be necessary to manually add the option in the printer driver to make it available for print jobs. For more
information, see “Adding available options in the print driver” on page 51.
MAKE SURE THE OPTION IS SELECTED
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the
Chooser.
Paper tray problems
Try one or more of the following:
MAKE SURE THE PAPER IS LOADED CORRECTLY
1Open the paper tray.
2Check for paper jams or misfeeds.
3Make sure the paper guides are aligned against the edges of the paper.
4Make sure the paper tray closes properly.
RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not
be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that
came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.
Cannot detect flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Cannot detect printer hard disk
Make sure the printer hard disk is securely connected to the printer system board.
Internal Solutions Port does not operate correctly
Try one or more of the following:
CHECK THE INTERNAL SOLUTIONS PORT (ISP) CONNECTIONS
Make sure the ISP is securely connected to the printer system board.
Troubleshooting 183
CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information on installing the network printing software, see the Networking Guide on the Software and
Documentation CD.
Internal print server does not operate correctly
Try one or more of the following:
CHECK THE PRINT SERVER CONNECTIONS
•Make sure the internal print server is attached securely to the printer system board.
•Make sure you are using the correct cable and that it is securely connected.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For more information on installing the network printing software, do the following:
1Open the Software and Documentation CD.
2Click Additional.
3Under Publications on this CD, select Networking Guide.
Memory card
Make sure the memory card is securely connected to the printer system board.
USB/parallel interface card does not operate correctly
CHECK THE USB/PARALLEL INTERFACE CARD CONNECTION
Make sure the USB/parallel interface card is securely connected to the printer system board.
CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.
Troubleshooting 184
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
•Load paper from a fresh package.
•Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
CHECK THE PAPER PATH
The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.
Jammed pages are not reprinted
TURN ON JAM RECOVERY
1From the home screen, navigate to:
> Settings > General Settings > Print Recovery
2Touch the arrows next to Jam Recovery until On or Auto appears.
3Touch .
Troubleshooting 185
Solving print quality problems
If these suggestions do not correct the problem, then contact customer support. You may have a printer part that
requires adjustment or replacement.
Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the
software program.
Clipped images
Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1From the printer control panel Paper menu, check the Paper Size setting.
2Before sending the job to print, specify the correct size setting:
•For Windows users, specify the size from Print Properties.
•For Macintosh users, specify the size from the Page Setup dialog.
Fine horizontal lines appear on color pages
You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when
the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo).
Troubleshooting 186
Gray background
ABCDE
ABCDE
ABCDE
CHECK THE TONER DARKNESS SETTING
Select a lighter Toner Darkness setting:
•From the printer control panel Quality menu, change the setting.
•For Windows users, change the setting from Print Properties.
•For Macintosh users, change the setting from the Print dialog.
THE TONER CARTRIDGE MAY BE WORN OR DEFECTIVE
Replace the toner cartridge.
Incorrect margins
ABC
DEF
ABC
DEF
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1From the printer control panel Paper menu, check the Paper Size setting.
2Before sending the job to print, specify the correct size setting:
•For Windows users, specify the size from Print Properties.
•For Macintosh users, specify the size from the Page Setup dialog.
Troubleshooting 187
Light colored line, white line, or incorrectly colored line appears on prints
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
Try one or more of the following:
MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE
Replace the defective toner cartridge.
MAKE SURE THE IMAGING UNIT IS NOT DEFECTIVE
Replace the defective imaging unit.
MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE
Replace the transfer module.
CLEAN THE PRINTHEAD LENSES
Remove and reinstall the imaging unit. The LED wipe at the end of the imaging unit will rub across the row of LEDs,
thus cleaning the printhead lenses.
Paper curl
Try one or more of the following:
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2Before sending the print job, specify the correct paper type setting:
•For Windows users, specify the paper type from Print Properties.
•For Macintosh users, specify the paper type from the Print dialog.
LOAD PAPER FROM A FRESH PACKAGE
Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.
Troubleshooting 188
Print irregularities
) )
ABCDE
ABCDE
ABCDE
Try one or more of the following:
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2Before sending the print job, specify the correct paper type setting:
•For Windows users, specify the paper type from Print Properties.
•For Macintosh users, specify the paper type from the Print dialog.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE
Replace the worn or defective toner cartridge.
MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE
Replace the defective transfer module. For more information, see the instruction sheet that came with the
replacement part.
MAKE SURE THE FUSER IS NOT DEFECTIVE
Replace the defective fuser. For more information, see the instruction sheet that came with the replacement part.
Troubleshooting 189
Print is too dark
Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting may be too dark, the Brightness setting may be too dark, or the Contrast setting may be
too high.
•Change these settings from the printer control panel Quality menu.
•For Windows users, change these settings from Print Properties.
•For Macintosh users:
1Choose File > Print.
2From the Orientation pictures drop‑down menu, choose Printer Features.
3Choose a lower value for the Toner Darkness, Brightness, and Contrast settings.
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
•From the printer control panel Paper menu, check the Paper Type setting.
•For Windows users, check this setting from Print Properties.
•For Macintosh users, check this setting from the Print dialog.
MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE
Replace the defective toner cartridge.
Troubleshooting 190
Print is too light
Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be
too low.
•Change these settings from the printer control panel Quality menu.
•For Windows users, change these settings from Print Properties
•For Macintosh users:
1Choose File > Print.
2From the Orientation pictures drop‑down menu, choose Printer Features.
3Choose a higher value for the Toner Darkness, Brightness, and Contrast settings.
LOAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use it.
AVOID TEXTURED PAPER WITH ROUGH FINISHES
CHECK THE PAPER TYPE SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
•From the printer control panel Paper menu, check the Paper Type setting.
•For Windows users, check this setting from Print Properties.
•For Macintosh users, check this setting from the Print dialog.
MAKE SURE THE TONER CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print
cartridge.
1Remove the toner cartridge.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3Reinsert the toner cartridge.
Note: If print quality does not improve, replace the print cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact customer support.
Troubleshooting 191
MAKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE
Replace the defective toner cartridge.
Printer is printing blank pages
Try one or more of the following:
MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.
MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four
cartridges:
1Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
If the problem continues, then the printer may need to be serviced. For more information, contact customer support.
Repeating defects appear on a page
Cause Solution
) )
)
)
)
If marks occur repeatedly in only one color and multiple times on a page:
The transfer module is defective. Replace the transfer module if the defects occur every:
•38 mm (1.50 in.)
Troubleshooting 192
Cause Solution
An imaging unit is defective. Replace the imaging unit if the defects occur every:
•41.0 mm (1.61 in.)
•75.0 mm (2.95 in.)
If marks occur down the page repeatedly in all colors:
The fuser is defective. Replace the fuser if the defects occur every:
•141 mm (5.55 in.)
Shadow images appear on prints
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
ABCDE
CHECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray:
1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2Before sending the job to print, specify the correct type setting:
•For Windows users, specify the type from Print Properties.
•For Macintosh users, specify the type from the Print dialog.
MAKE SURE THE IMAGING UNIT IS NOT DEFECTIVE
Replace the imaging unit.
MAKE SURE THE TONER CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the toner
cartridge.
1Remove the toner cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3Reinsert the toner cartridge.
Note: If print quality does not improve, replace the toner cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Troubleshooting 193
Skewed print
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the length and width guides in the tray to the correct positions for the paper size loaded.
•Make sure the guides are not too far from the paper stack.
•Make sure the guides are not pressing too lightly against the paper stack.
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Solid color pages
Try one or more of the following:
MAKE SURE THE IMAGING UNIT IS INSTALLED CORRECTLY AND IS NOT DEFECTIVE
Remove and then reinstall the imaging unit. If the problem continues, the imaging unit may need to be replaced.
MAKE SURE THE TONER CARTRIDGES ARE INSTALLED CORRECTLY, ARE NOT DEFECTIVE AND NOT LOW ON
TONER
•Remove and reinstall the toner cartridges.
•Make sure toner is distributed evenly within the toner cartridge:
1Remove the toner cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the
print quality of future print jobs.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3Reinsert the toner cartridge.
Note: If print quality does not improve, replace the toner cartridge.
•If the problem continues, the printer may need to be serviced. For more information, contact customer support.
Troubleshooting 194
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Try one or more of the following:
SELECT ANOTHER TRAY OR FEEDER
•From the printer control panel Paper Menu, select Default Source.
•For Windows users, select the paper source from Print Properties.
•For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY TONER CARTRIDGE
Replace the worn, defective, or empty toner cartridge.
CLEAR THE PAPER PATH AROUND THE TONER CARTRIDGE
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see or clean any visible toner from the paper path. If the problem persists, then contact Customer
Support.
Streaked vertical lines appear on prints
ABCDE
ABCDE
ABCDE
Try one or more of the following:
SELECT ANOTHER TRAY OR FEEDER
•From the printer control panel Paper menu, select Default Source
•For Windows users, select the paper source from Print Properties.
•For Macintosh users, select the paper source from the Print dialog and pop‑up menus.
Troubleshooting 195
MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY TONER CARTRIDGE
Replace the worn, defective, or empty toner cartridge.
CLEAR THE PAPER PATH AROUND THE TONER CARTRIDGE
Check the paper path around the toner cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
MAKE SURE THERE IS NO TONER IN THE PAPER PATH
Toner fog or background shading appears on the page
Cause Solution
Toner cartridge may be defective or installed incorrectly. Reinstall or replace the toner cartridge.
Transfer module may be worn or defective. Replace the transfer module.
Imaging unit may be worn or defective. Replace the imaging unit.
Fuser may be worn or defective. Replace the fuser.
Toner may be in the paper path. Call for service.
Printer may not have recalibrated recently. Perform color adjust from the Quality menu.
Application may specify an off‑white background. Check the application.
Toner rubs off
Cause Solution
Specialty media is being used. Make sure the correct Paper Type is selected.
The Paper Weight setting in the Paper Menu is
wrong for the type of paper being used.
Change the Paper Weight from Normal to Heavy. If necessary, change
Paper Texture from Normal to Rough.
Fuser is worn or defective. Replace the fuser.
Fuser is in envelope mode. Open the side door. Make sure that the green lever on the left side of
the fuser is not in envelope mode.
Toner specks
Cause Solution
Toner cartridges may be worn or defective. Replace the defective or worn cartridges.
Toner is in the paper path. Call for service.
The imaging unit may be defective. Replace the defective imaging unit.
Troubleshooting 196
Transparency print quality is poor
Try one or more of the following:
CHECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting is set to Transparency:
1From the printer control panel Paper menu, check the Paper Type setting.
2Before sending the job to print, specify the correct type setting:
•For Windows users, specify the type from Print Properties.
•For Macintosh users, specify the type from the Print dialog.
Uneven print density
ABCDE
ABCDE
ABCDE
Try one or more of the following:
MAKE SURE THERE IS NO DEFECTIVE OR WORN TONER CARTRIDGE
Replace the worn or defective toner cartridge.
MAKE SURE THE IMAGING UNIT IS NOT DEFECTIVE
Replace the defective imaging unit.
Solving color quality problems
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in
nature. For example, red and green can be combined to create yellow. Televisions and computer monitors create
colors in this manner. RGB color is a method of describing colors by indicating the amount of red, green, or blue
needed to produce a certain color.
Troubleshooting 197
What is CMYK color?
Cyan, magenta, yellow, and black (known as CMYK color) inks or toners can be printed in various amounts to produce
a large range of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing
presses, inkjet printers, and color laser/LED printers create colors in this manner. CMYK color is a method of describing
colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color.
How is color specified in a document to be printed?
Software applications typically specify document color using RGB or CMYK color combinations. Additionally, they
commonly let you modify the color of each object in a document. For more information, see the software application
Help section.
How does the printer know what color to print?
When you print a document, information describing the type and color of each object is sent to the printer. The color
information is passed through color conversion tables that translate the color into the appropriate amounts of cyan,
magenta, yellow, and black toner needed to produce the desired color. The object type information lets different
color conversion tables be used for different types of objects. For example, it is possible to apply one type of color
conversion table to text while applying a different color conversion table to photographic images.
Should I use PostScript or PCL emulation printer software? What settings should I use for the best color?
The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript driver
provide preferred color quality for the majority of printouts.
Why doesn't the printed color match the color that I see on the computer screen?
The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard
computer monitor. However, because of technology differences that exist between printers and monitors, there are
many colors that can also be affected by monitor variations and lighting conditions. For recommendations on how
the printer color sample pages may be useful in solving certain color‑matching problems, see the question, “How
can I match a particular color (such as a color in a corporate logo)?”
The printed page appears tinted. Can I slightly adjust the color?
Sometimes you may consider printed pages to appear tinted (for example, everything printed seems to be too red).
This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these
instances, adjusting the Color Balance setting may create more preferable color. Color Balance lets you make subtle
adjustments to the amount of toner being used in each color plane. Selecting positive (or negative) values for cyan,
magenta, yellow, and black under the Color Balance menu will slightly increase (or decrease) the amount of toner
used for the chosen color. For example, if you believe the overall printed page to be too red, then decreasing both
magenta and yellow could potentially improve color.
My color transparencies seem dark when being projected. Is there anything I can do to improve the color?
This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain
the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector
must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency.
Make sure to print on the recommended type of color transparencies. For more information about the paper and
media specifications, see the User's Guide on the Software and Documentation CD.
What is manual color correction?
The color conversion tables applied to each object when using the default Auto Color Correction setting generate
preferred color for the majority of documents. Occasionally, you may want to apply a different color table mapping.
This customization is accomplished using the Manual Color menu and the Manual Color Correction setting.
Troubleshooting 198
Manual Color Correction applies to RGB and CMYK color conversion table mappings as defined in the Manual Color
menu.
You can select any of the different color conversion tables for RGB or CMYK:
Color conversion table Settings
RGB •sRGB Display
•Display–True Black
•sRGB Vivid
•Vivid
•Off
CMYK •US CMYK
•Euro CMYK
•Vivid CMYK
•Off
Note: The Manual Color Correction setting is not useful if the software application does not specify colors with
RGB or CMYK combinations. It is also not effective in situations where the software application or the computer
operating system controls the adjustment of colors.
How can I match a particular color (such as a corporate logo)?
Occasionally, you may have a need for the printed color of a particular object to closely match a specific color. For
example, you may need to match the color of a corporate logo. While instances can occur in which the printer cannot
exactly reproduce the desired color, you should be able to identify adequate color matches for the majority of cases.
The Color Samples menu item can provide useful information in helping solve this particular type of color‑matching
problem. The nine Color Samples values correspond to color conversion tables in the printer. Selecting any of the
Color Samples values generates a multiple‑page printout consisting of hundreds of colored boxes. Either a CMYK or
RGB combination is located on each box, depending on the table selected. The observed color of each box is obtained
by passing the CMYK or RGB combination labeled on the box through the selected color conversion table.
You can examine the color samples pages and identify the box whose color is the closest to the desired color. The
color combination labeled on the box can then be used for modifying the color of the object in a software application.
For instructions, see the software application Help. Manual Color Correction may be necessary to utilize the selected
color conversion table for the particular object.
Selecting which Color Samples pages to use for a particular color‑matching problem depends on the Color Correction
setting being used (Auto, Off, or Manual), the type of object being printed (text, graphics, or images), and how the
color of the object is specified in the software application (RGB or CMYK combinations). When the printer Color
Correction setting is set to Off, the color is based on the print job information; no color conversion is implemented.
Note: The Color Samples pages are not useful if the software application does not specify colors with RGB or
CMYK combinations. Additionally, certain situations exist where the software application or the computer
operating system adjusts the RGB or CMYK combinations specified in the application through color management.
The resulting printed color may not be an exact match of the Color Samples pages.
The following table can help identify which Color Sample pages to use for color matching.
Troubleshooting 199
Color specification and object to be
printed
Color Correction setting Sample pages to use
RGB—Text Auto sRGB Vivid
Manual Manual Color RGB Text Setting
RGB—Graphic Auto sRGB Vivid
Manual Manual Color RGB Graphic Setting
RGB—Image Auto sRGB Display
Manual Manual Color RGB Image Setting
CMYK—Text Auto US CMYK or Euro CMYK
Manual Manual Color CMYK Text Setting
CMYK—Graphic Auto US CMYK
Manual Manual Color CMYK Graphic Setting
CMYK—Image Auto US CMYK
Manual Manual Color CMYK Image Setting
What are Detailed Color Samples and how do I access them?
These pages require the use of the Embedded Web Server. The Embedded Web Server is a series of resident pages
stored in the network printer firmware. To access these pages, browse to the IP address of the network printer. Click
Configuration Menu, and then click Detailed Color Samples.
For more information about using the Embedded Web Server, see the User's Guide on the Software and
Documentation CD.
Detailed Color Samples are pages similar to the default pages of color samples accessible from the Quality menu
using the printer control panel. The default color samples available using this method have an increment value of
10% for red, green, and blue. If you find a value on this page that is close, but would like to scan more colors in a
nearby area, then you can use the Detailed Color Samples to select the desired color values and a more specific
increment. This provides a way to print multiple pages of colored boxes that surround a specific color of interest.
There are nine conversion tables available with the following three options:
•Print—Prints the default pages
•Detailed—Lets you enter individual red, green, and blue values and a specific increment of color
•Reset—Lets you clear the existing information and enter new values
The process can be duplicated for Cyan (C), Magenta (M), Yellow (Y), and Black (K) color conversion tables, too.
Collectively, these values are known as CMYK color. The default increment is 10% for Black and 20% each for Cyan,
Magenta, and Yellow.
Embedded Web Server does not open
Try one or more of the following:
CHECK THE NETWORK CONNECTION
Make sure the printer and computer are turned on and connected to the same network.
Troubleshooting 200
CHECK THE ADDRESS ENTERED IN THE WEB BROWSER
•Depending on the network settings, you may need to type “https://” instead of “http://” before the printer
IP address to access the Embedded Web Server. For more information, contact your system support person.
•Make sure printer IP address is correct.
TEMPORARILY DISABLE WEB PROXY SERVERS
Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server. For
more information, contact your system support person.
Contacting customer support
When you call customer support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
In the U.S. or Canada, call 1‑800‑539‑6275. For other countries or regions, visit the Lexmark Web site at
http://support.lexmark.com.
Troubleshooting 201
Notices
Product information
Product name:
Lexmark C925
Machine type:
5041
Model(s):
030
Edition notice
October 2014
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
For Lexmark technical support, visit http://support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
© 2014 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R.
2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R.
12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4,
as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S.
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users
pursuant to the terms and conditions herein.
Notices 202
Trademarks
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
PrintCryption is a trademark of Lexmark International, Inc.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a
set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Albertus The Monotype Corporation plc
Antique Olive Monsieur Marcel OLIVE
Apple-Chancery Apple Computer, Inc.
Arial The Monotype Corporation plc
CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a product of
Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation plc
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Mona Lisa International Typeface Corporation
ITC Zapf Chancery International Typeface Corporation
Joanna The Monotype Corporation plc
Marigold Arthur Baker
Monaco Apple Computer, Inc.
New York Apple Computer, Inc.
Oxford Arthur Baker
Palatino Linotype-Hell AG and/or its subsidiaries
Stempel Garamond Linotype-Hell AG and/or its subsidiaries
Taffy Agfa Corporation
Times New Roman The Monotype Corporation plc
Notices 203
Univers Linotype-Hell AG and/or its subsidiaries
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Federal Communications Commission (FCC) compliance information statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
Modular component notice
This product may contain the following modular component(s):
LEX‑M01‑003; FCC ID: IYLM01003; IC: 2376A‑M01003
Licensing notices
All licensing notices associated with this product can be viewed from the root directory of the installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 53
Ready 37
Values are subject to change. See www.lexmark.com for current values.
Notices 204
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local
sales office phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of lead,
mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in concentrations
exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities
for disposal and recycling options.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.
Notices 205
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Temperature information
Ambient temperature 15.6 to 32.2° C (60 to 90° F) and 8% to 80% RH
Shipping and storage temperature ‑40° to 43.3° C (110° F)
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I
(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy output from electronic inputs. 600 W
Ready The product is waiting for a print job. 105 W
Sleep Mode The product is in a high‑level energy‑saving mode. 12 W
Hibernate The product is in a low‑level energy‑saving mode. 4.2 W
Off The product is plugged into a wall outlet, but the power switch is turned off. 0 W
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Notices 206
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering
power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product
is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 5
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 240 minutes. Setting
the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product.
Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in Hibernate
Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
•Using the Hibernate Timeout
•Using the Schedule Power modes
•Using the Sleep/Hibernate button
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified between
one hour and one month.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the wall outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in
power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in
order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.
Notices 207
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC, and
2011/65/EU on the approximation and harmonization of the laws of the Member States relating to electromagnetic
compatibility, safety of electrical equipment designed for use within certain voltage limits, and on the restrictions of
use of certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950‑1.
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirements
of EN55024. This product is not intended to be used in residential/domestic environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user
may be required to take adequate measures.
Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain transmitters,
for example, but not limited to, wireless network cards or proximity card readers.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory
agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for
this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum
(or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users,
the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more
than that necessary for successful communication.
This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding.
Notices 208
Industrie Canada (Canada)
Selon la règlementation d'Industrie Canada, l'émetteur radio ne fonctionner qu'avec une antenne dont le type et le
gain maximal (ou inférieur) ont été approuvés par Industrie Canada. Pour réduire les interférences radio potentielles
auprès d'autres utilisateurs, le type d'antenne et son gain doivent être choisis de telle sorte que la puissance isotrope
rayonnée équivalente (PIRE) ne soit pas supérieure à ce qui est nécessaire pour assurer la réussite de la communication.
Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est soumis
aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter toutes les
interférences, y compris les interférences pouvant entraîner un fonctionnement indésirable.
Pour éviter toute interférence radio au service sous licence, cet appareil est destiné à être utilisé à l'intérieur et à l'écart
des fenêtres afin d'assurer une protection maximale.
Notice to users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,
2006/95/EC, 1999/5/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits,
radio equipment and telecommunications terminal equipment, and on the restrictions of use of certain hazardous
substances in electrical and electronic equipment.
Compliance is indicated by the CE marking.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950‑1.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain
voltage limits and on radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product may be used in the countries indicated in the table below.
Notices 209
AT BE BG CH CY CZ DE DK EE
EL ES FI FR HR HU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK
Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante
krav i direktiv 1999/5/EF.
Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
LietuviųŠiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Notices 210
Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras
disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-
specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from
Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user
for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that
user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later
provided that the warranty period for any supplies and for any maintenance items included with the printer shall end
earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport
Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed
when the printer displays a “Life Warning” or “Scheduled Maintenance” message for such item.
Notices 211
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions,
liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest
version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies,
parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark
products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints
produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT
MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,
AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Notices 212
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product
that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Patent acknowledgment
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport
Layer Security (TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois
Counter Mode (GCM) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented
in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security
(TLS) implemented in the product or service.
The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the
Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS
implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital
Signature Algorithm (ECDSA) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the
product or service.
Notices 213
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1)
implemented in the product or service.
Notices 214
Index
Numerics
1565 Emulation error, load
emulation option 178
200 paper jam 158
201 paper jam 159
203 paper jam 160
230 paper jam 161
231–239 paper jams 161
24x paper jam 162
250 paper jam 164
30.xx Missing [color] cartridge
and/or [color] imaging unit 170
31.xx Missing or Defective [color]
cartridge 170
32.xx [color] cartridge part number
unsupported by device 170
34 Incorrect paper size, open
[src] 170
35 Insufficient memory to support
Resource Save feature 171
36 Printer service required 171
37 Insufficient memory for Flash
Memory Defragment
operation 171
37 Insufficient memory to collate
job 171
37 Insufficient memory, some Held
Jobs were deleted 171
37 Insufficient memory, some held
jobs will not be restored 171
38 Memory full 172
39 Complex page, some data may
not have printed 172
51 Defective flash detected 172
52 Not enough free space in flash
memory for resources 172
53 Unformatted flash detected 172
54 Network [x] software error 173
54 Serial option [x] error 172
54 Standard network software
error 173
55 Unsupported option in slot
[x] 173
550‑sheet tray (standard or
optional)
loading 64
550‑sheet tray and printer stand
installing 36
550‑sheet tray, optional
installing 43
56 Parallel port [x] disabled 173
56 Serial port [x] disabled 173
56 Standard parallel port
disabled 174
56 Standard USB port disabled 173
56 USB port [x] disabled 174
57 Configuration change, some held
jobs were not restored 174
58 Input config error 175
58 Too many disks installed 174
58 Too many flash options
installed 174
58 Too many trays attached 175
61 Remove defective disk 175
62 Disk full 175
80.xx Fuser life warning 175
80.xx Fuser missing 176
80.xx Fuser near life warning 175
80.xx Replace fuser 176
82.xx Replace waste toner
bottle 176
82.xx Waste toner bottle nearly
full 176
83.xx Replace transfer module 176
83.xx Transfer module life
warning 176
83.xx Transfer module missing 176
84 Defective [color] imaging
unit 176
84 unsupported [color] imaging
unit 177
84.xx [color] imaging unit low 177
84.xx [color] imaging unit nearly
low 177
84.xx Replace [color] imaging unit
and [color] cartridge 177
88.2x Replace [color] cartridge 178
88.xx [color] cartridge low 177
88.xx [color] cartridge nearly
low 177
A
accessing the Embedded Web
Server 17
accessing the system board 21
Active NIC menu 100
adding hardware options
print driver 51
Adjusting color 165
adjusting printer display
brightness 62
adjusting Sleep mode 61
adjusting toner darkness 79
administrator settings
Embedded Web Server 154
AppleTalk menu 105
applications list
home screen 18
applications, home screen
Background and Idle Screen 18
Eco‑Settings 18
Forms and Favorites 18
Remote Operator Panel 18
Showroom 18
assigning a custom paper type
name 72
attaching cables 49
available internal options 21
avoiding jams 75
avoiding paper jams 156
B
Background and Idle Screen 18
black‑and‑white printing 79
blank pages 192
buttons, printer control panel 11
buttons, touch screen
using 14
C
cables
Ethernet 49
USB 49
calling customer support 201
canceling a print job
from a computer 86
from the printer control panel 85
cannot open Embedded Web
Server 200
card stock
loading in multipurpose feeder 68
tips 83
Change [paper source] to [custom
string] 166
Index 215
Change [paper source] to [custom
string] load [orientation] 166
Change [paper source] to [custom
type name] 165
Change [paper source] to [custom
type name] load [orientation] 165
Change [paper source] to [paper
size] [paper type] 166
Change [paper source] to [paper
size] [paper type] load
[orientation] 166
checking an unresponsive
printer 165
checking status of supplies 144
checking the printer status
using the Embedded Web
Server 154
checking the status of supplies 145
checking virtual display
on Embedded Web Server 154
cleaning
exterior of the printer 141
cleaning the printhead lenses 141
Close [tray] door 166
Close front or side door 166
confidential print jobs 84
Confidential Print menu 113
configuration information
wireless network 52
Configure MP menu 94
configuring port settings 58
conservation settings
brightness, adjusting 62
conserving supplies 59
Eco‑Mode 60
Hibernate Mode 61
Quiet Mode 60
Sleep Mode 61
conserving supplies 59
contacting customer support 201
corrupted printer hard disk 167
custom name
configuring 72
Custom Names menu 98
custom paper type
assigning 72
custom paper type name
creating 71
Custom Type [x]
changing name 71
changing paper type 72
Custom Types menu 97
D
Default Source menu 90
directory list
printing 84
disk wiping 139
display troubleshooting
display is blank 178
display shows only diamonds 178
display, printer control panel 11
adjusting brightness 62
disposing of printer hard disk 138
documents, printing
from Macintosh 79
from Windows 79
E
Eco‑Mode setting 60
Eco‑Settings 19
Embedded Web Server
accessing 17, 154
adjusting brightness 62
administrator settings 154
checking printer status 154
checking supplies 145
functions 154
networking settings 154
problem accessing 200
using 154
Embedded Web Server — Security:
Administrator's Guide
where to find 154
emission notices 204, 207, 208, 209
encrypting the printer hard
disk 140
envelopes
loading in multipurpose feeder 68
tips 82
environmental settings
conserving supplies 59
Eco‑Mode 60
Hibernate Mode 61
printer display brightness,
adjusting 62
Quiet Mode 60
Sleep Mode 61
Erase Temporary Data Files
menu 114
erasing hard disk memory 139
erasing non‑volatile memory 139
erasing volatile memory 138
Ethernet network
preparing to set up for Ethernet
printing 52
Ethernet port 49
Ethernet setup
preparing for an 52
exporting a configuration
using the Embedded Web
Server 20
exporting a configuration using the
Embedded Web Server 20
exterior of the printer
cleaning 141
F
factory defaults
restoring 155
FAQ about color printing 197
FCC notices 204, 208
finding more information about the
printer 8
finding printer IP address 17
Finishing menu 127
firmware card
installing 25
flash drive
printing from 80
Flash Drive menu 122
flash drives
supported file types 81
flash memory card
installing 25
troubleshooting 183
font sample list
printing 84
Forms and Favorites 18
fuser
ordering 146
G
General Settings menu 116
Green settings
Eco‑Mode 60
Hibernate Mode 61
Quiet Mode 60
H
hardware options, adding
print driver 51
held jobs 84
Help menu 136
Index 216
Hibernate Mode
using 61
hiding icons on the home screen 17
home screen
applications 18
buttons, understanding 13
hiding icons 17
showing icons 17
home screen applications
using 18
home screen buttons
understanding 13
HTML menu 135
I
Image menu 136
imaging unit
replacing 146
imaging units
ordering 145
importing a configuration
using the Embedded Web
Server 20
importing a configuration using the
Embedded Web Server 20
Install Tray [x] 167
installing a memory card 23
installing a printer hard disk 32
installing an Internal Solutions
Port 26
installing on a wireless network
using Windows 53
installing options
550‑sheet tray and printer
stand 36
order of installation 36
installing printer 51
on wireless network 53
installing printer on a wireless
network
using Macintosh 55
installing trays
550‑sheet tray 43
internal print server
troubleshooting 184
Internal Solutions Port
changing port settings 58
installing 26
troubleshooting 183
IP address, printer
finding 17
IPv6 menu 103
J
jam numbers
understanding 156
jam numbers and locations 156
jams
avoiding 156
clearing 156
locating 156
jams, clearing
200 paper jam 158
201 paper jam 159
203 paper jam 160
230 paper jam 161
231–239 paper jams 161
24x paper jam 162
250 paper jam 164
Job Accounting menu 125
L
labels, paper
tips 83
letterhead
loading, multipurpose feeder 81
loading, trays 81
light colored line, white line, or
incorrectly colored line appears on
prints 188
linking trays 71
Load Manual Feeder with [custom
string] 169
Load Manual Feeder with [custom
type name] 168
Load Manual Feeder with [paper
size] 169
Load Manual Feeder with [paper
type] [paper size] 169
loading
550‑sheet tray (standard or
optional) 64
multipurpose feeder 68
loading card stock
in multipurpose feeder 68
loading envelopes
in multipurpose feeder 68
loading letterhead
paper orientation 81
loading the multipurpose feeder 68
loading the standard tray 64
loading transparencies
in multipurpose feeder 68
M
max speed and max yield
using 85
memory
types installed on printer 138
memory card
installing 23
troubleshooting 184
menu settings page
printing 50
menus
Active NIC 100
AppleTalk 105
Confidential Print 113
Configure MP 94
Custom Names 98
Custom Types 97
Default Source 90
diagram of 87
Erase Temporary Data Files 114
Finishing 127
Flash Drive 122
General Settings 116
Help 136
HTML 135
Image 136
IPv6 103
Job Accounting 125
Miscellaneous 113
Network [x] 100
Network Card 102
Paper Loading 96
Paper Size/Type 91
Paper Weight 94
Parallel [x] 107
PCL Emul 132
PDF 131
PostScript 132
Quality 128
Reports 99, 102
Security Audit Log 115
Serial [x] 109
Set Date and Time 115
Settings 124
SMTP Setup menu 111
Standard Network 100
Standard USB 105
Substitute Size 94
Supplies 88
TCP/IP 102
Universal Setup 98
Index 217
Utilities 130
Wireless 104
XPS 131
menus diagram 87
Miscellaneous menu 113
mobile device
printing from 80
moving the printer 152
moving your printer 9
multipurpose feeder
loading 68
N
Network [x] menu 100
Network Card menu 102
network options 21
network settings
Embedded Web Server 154
network setup page
printing 51
Networking Guide
where to find 154
noise emission levels 204
non‑volatile memory 138
erasing 139
notices 203, 204, 205, 206, 207,
208, 209
O
optional 550‑sheet tray
installing 43
options
firmware card 25
firmware cards 21
flash memory card 25
Internal Solutions Port,
installing 26
list 21
memory card, installing 23
memory cards 21
network 21
ports 21
printer hard disk, installing 32
printer hard disk, removing 34
ordering
toner cartridges 145
ordering a fuser 146
ordering a transfer module 146
ordering a waste toner bottle 146
ordering imaging units 145
P
paper
characteristics 73
letterhead 74
preprinted forms 74
recycled 74
selecting 74
storing 73, 75
unacceptable 74
using recycled 59
Paper changes needed 169
paper characteristics 73
paper feed troubleshooting
message remains after jam is
cleared 185
paper jams
avoiding 156
paper jams, clearing
231‑239 paper jams 161
24x paper jam 162
250 paper jam 164
Paper Loading menu 96
paper size
setting 64
Paper Size/Type menu 91
paper sizes
supported 76
paper type
setting 64
paper types
duplex support 78
supported by printer 78
where to load 78
Paper Weight menu 94
Parallel [x] menu 107
PCL Emul menu 132
PDF menu 131
port settings
configuring 58
PostScript menu 132
preparing to set up the printer on
an Ethernet network 52
print driver
hardware options, adding 51
print job
canceling, from computer 86
print quality
cleaning the printhead lenses 141
print quality troubleshooting
blank pages 192
characters have jagged edges 186
clipped images 186
fine horizontal lines 186
gray background 187
light colored line, white line, or
incorrectly colored line appears
on prints 188
poor transparency quality 197
print irregularities 189
print is too dark 190
print is too light 191
repeating defects appear on a
page 192
shadow images appear on
prints 193
skewed print 194
solid color pages 194
streaked horizontal lines appear
on prints 195
streaked vertical lines on
prints 195
toner fog or background shading
on the page 196
toner rubs off 196
toner specks 196
uneven print density 197
print troubleshooting
error reading flash drive 178
held jobs do not print 179
incorrect characters print 180
incorrect margins 187
jammed pages are not
reprinted 185
job prints from wrong tray 180
job prints on wrong paper 180
jobs do not print 178
Large jobs do not collate 181
multiple‑language PDF files do not
print 178
paper curl 188
paper frequently jams 185
print job takes longer than
expected 180
tray linking does not work 181
unexpected page breaks 181
printer 51
basic model 10
fully configured 10
minimum clearances 9
moving 9, 152
selecting a location 9
shipping 153
printer configurations 10
Index 218
printer control panel
adjusting brightness 62
factory defaults, restoring 155
understanding 11
printer hard disk
disposing of 138
encrypting 140
installing 32
removing 34
troubleshooting 183
wiping 139
printer hard disk encryption 140
printer hard disk memory
erasing 139
printer information
where to find 8
printer IP address
finding 17
printer messages
1565 Emulation error, load
emulation option 178
30.xx Missing [color] cartridge
and/or [color] imaging unit 170
31.xx Missing or Defective [color]
cartridge 170
32.xx [color] cartridge part
number unsupported by
device 170
34 Incorrect paper size, open
[src] 170
35 Insufficient memory to support
Resource Save feature 171
36 Printer service required 171
37 Insufficient memory for Flash
Memory Defragment
operation 171
37 Insufficient memory to collate
job 171
37 Insufficient memory, some
Held Jobs were deleted 171
37 Insufficient memory, some held
jobs will not be restored 171
38 Memory full 172
39 Complex page, some data may
not have printed 172
51 Defective flash detected 172
52 Not enough free space in flash
memory for resources 172
53 Unformatted flash
detected 172
54 Network [x] software error 173
54 Serial option [x] error 172
54 Standard network software
error 173
55 Unsupported option in slot
[x] 173
56 Parallel port [x] disabled 173
56 Serial port [x] disabled 173
56 Standard parallel port
disabled 174
56 Standard USB port
disabled 173
56 USB port [x] disabled 174
57 Configuration change, some
held jobs were not restored 174
58 Input config error 175
58 Too many disks installed 174
58 Too many flash options
installed 174
58 Too many trays attached 175
61 Remove defective disk 175
62 Disk full 175
80.xx Fuser life warning 175
80.xx Fuser missing 176
80.xx Fuser near life warning 175
80.xx Replace fuser 176
82.xx Replace waste toner
bottle 176
82.xx Waste toner bottle nearly
full 176
83.xx Replace transfer
module 176
83.xx Transfer module life
warning 176
83.xx Transfer module
missing 176
84 Defective [color] imaging
unit 176
84 unsupported [color] imaging
unit 177
84.xx [color] imaging unit low 177
84.xx [color] imaging unit nearly
low 177
84.xx Replace [color] imaging unit
and [color] cartridge 177
88.2x Replace [color]
cartridge 178
88.xx [color] cartridge low 177
88.xx [color] cartridge nearly
low 177
Adjusting color 165
an error has occurred with the
USB drive 165
Change [paper source] to [custom
string] 166
Change [paper source] to [custom
string] load [orientation] 166
Change [paper source] to [custom
type name] 165
Change [paper source] to [custom
type name] load
[orientation] 165
Change [paper source] to [paper
size] [paper type] 166
Change [paper source] to [paper
size] [paper type] load
[orientation] 166
Close [tray] door 166
Close front or side door 166
Disk corrupted 167
Disk near full. Securely clearing
disk space. 167
Disk problem 167
Insert Tray [x] 167
Install Tray [x] 167
Load [src] with [custom
string] 168
Load [src] with [custom type
name] 168
Load [src] with [size] 168
Load [src] with [type] [size] 168
Load Manual Feeder with [custom
string] 169
Load Manual Feeder with [custom
type name] 168
Load Manual Feeder with [paper
size] 169
Load Manual Feeder with [paper
type] [paper size] 169
Paper changes needed 169
Remove paper from standard
output bin 169
Restore held jobs? 169
Some held jobs were not
restored 169
Supply needed to complete
job 170
Tray [x] paper size
unsupported 170
Unsupported disk 170
Unsupported USB device, please
remove 167
printer options troubleshooting
cannot detect flash memory
card 183
Index 219
cannot detect printer hard
disk 183
internal print server 184
Internal Solutions Port 183
memory card 184
option not working 182
paper tray problems 183
USB/parallel interface card 184
printer status
checking, using the Embedded
Web Server 154
printhead lenses
cleaning 141
printing
black‑and‑white 79
canceling, from the printer control
panel 85
directory list 84
font sample list 84
from a mobile device 80
from flash drive 80
from Macintosh 79
from Windows 79
max speed and max yield 85
menu settings page 50
network setup page 51
printing a directory list 84
printing a document 79
printing a font sample list 84
printing a menu settings page 50
printing a network setup page 51
printing from a flash drive 80
printing from a mobile device 80
printing in black and white 79
publications
where to find 8
Q
Quality menu 128
Quiet Mode
print quality troubleshooting 186
R
recycled paper
using 59, 74
recycling
Lexmark packaging 63
Lexmark products 62
toner cartridges 63
reducing printer noise 60
Remote Operator Panel 19
Remove paper from standard
output bin 169
removing the printer hard disk 34
repeat print jobs 84
replacing a toner cartridge 149
replacing an imaging unit 146
replacing supplies
imaging unit 146
toner cartridge 149
waste toner bottle 150
replacing the waste toner
bottle 150
reports
viewing 155
Reports menu 99, 102
reserve print jobs 84
Restore held jobs? 169
restoring factory default
settings 155
S
safety information 6, 7
Security Audit Log menu 115
selecting a location for the
printer 9
selecting paper 74
Serial [x] menu 109
serial printing
setting up 58
Set Date and Time menu 115
setting
TCP/IP address 102
setting the paper size 64
setting the paper type 64
setting up serial printing 58
Settings menu 124
shadow images appear on
prints 193
shipping the printer 153
showing icons on the home
screen 17
Showroom 19
Sleep Mode
adjusting 61
SMTP Setup menu 111
Some held jobs were not
restored 169
Standard Network menu 100
standard tray
loading 64
Standard USB menu 105
statement of volatility 138
status of supplies
checking 144
storing
paper 75
supplies 144
storing print jobs 84
streaked horizontal lines appear on
prints 195
Substitute Size menu 94
supplies
checking status 145
checking, from printer control
panel 144
checking, using the Embedded
Web Server 145, 154
conserving 59
storing 144
using recycled paper 59
Supplies menu 88
supplies, ordering
fuser 146
imaging units 145
toner cartridges 145
transfer module 146
waste toner bottle 146
Supply needed to complete job 170
supported flash drives 81
supported paper sizes 76
system board
accessing 21
system board cover
reinstalling 21
T
TCP/IP menu 102
tips
card stock 83
envelopes 82
labels, paper 83
on using letterhead 81
on using transparencies 82
tips on using letterhead 81
toner cartridge
replacing 149
toner cartridges
ordering 145
recycling 63
toner darkness
adjusting 79
toner fog or background shading
appears on the page 196
Index 220
touch screen
buttons, using 14
transfer module
ordering 146
transparencies
loading 82
loading in multipurpose feeder 68
tips on using 82
using 82
Tray [x] paper size
unsupported 170
trays
linking 71
unlinking 71
troubleshooting
an application error has
occurred 182
cannot open Embedded Web
Server 200
checking an unresponsive
printer 165
contacting customer support 201
FAQ about color printing 197
troubleshooting, display
display is blank 178
display shows only diamonds 178
troubleshooting, paper feed
message remains after jam is
cleared 185
troubleshooting, print
error reading flash drive 178
held jobs do not print 179
incorrect characters print 180
incorrect margins 187
jammed pages are not
reprinted 185
job prints from wrong tray 180
job prints on wrong paper 180
jobs do not print 178
Large jobs do not collate 181
multiple‑language PDF files do not
print 178
paper curl 188
paper frequently jams 185
print job takes longer than
expected 180
tray linking does not work 181
unexpected page breaks 181
troubleshooting, print quality
blank pages 192
characters have jagged edges 186
clipped images 186
fine horizontal lines 186
gray background 187
light colored line, white line, or
incorrectly colored line appears
on prints 188
poor transparency quality 197
print irregularities 189
print is too dark 190
print is too light 191
repeating defects appear on a
page 192
shadow images appear on
prints 193
skewed print 194
solid color pages 194
streaked horizontal lines appear
on prints 195
streaked vertical lines on
prints 195
toner fog or background shading
on the page 196
toner rubs off 196
toner specks 196
uneven print density 197
troubleshooting, printer options
cannot detect flash memory
card 183
cannot detect printer hard
disk 183
internal print server 184
Internal Solutions Port 183
memory card 184
option not working 182
paper tray problems 183
USB/parallel interface card 184
U
understanding the home screen 13
understanding the printer control
panel 11
uneven print density 197
unexpected page breaks 181
Universal Setup menu 98
unlinking trays 71
Unsupported USB device, please
remove 167
USB port 49
USB/parallel interface card
troubleshooting 184
using Eco‑Mode 60
using Hibernate Mode 61
using max speed and max yield 85
using Quiet Mode 60
using recycled paper 59
using the Embedded Web
Server 154
using the touch‑screen buttons 14
Utilities menu 130
V
verify print jobs 84
viewing
reports 155
virtual display
how to access 154
volatile memory 138
erasing 138
volatility
statement of 138
W
waste toner bottle
ordering 146
replacing 150
wiping the printer hard disk 139
Wireless menu 104
wireless network
configuration information 52
installation, using Macintosh 55
installation, using Windows 53
wireless network setup
in Windows 53
wireless printer setup
in Macintosh 55
X
XPS menu 131
Index 221