Table of Contents
- Contents
- Safety information
- Learning about the printer
- Understanding the printer control panel
- Setting up and using the home screen applications
- Additional printer setup
- Installing internal options
- Installing hardware options
- Setting up the printer software
- Attaching cables
- Networking
- Preparing to set up the printer on an Ethernet network
- Preparing to set up the printer on a wireless network
- Connecting the printer using the Wireless Setup Wizard
- Connecting the printer to a wireless network using Wi-Fi Protected Setup
- Connecting the printer to a wireless network using the Embedded Web Server
- Verifying printer setup
- Loading paper and specialty media
- Paper and specialty media guide
- Printing
- Understanding the printer menus
- Saving money and the environment
- Securing the printer
- Maintaining the printer
- Managing the printer
- Finding advanced networking and administrator information
- Checking the virtual display
- Checking the printer status
- Viewing reports
- Configuring supply notifications from the Embedded Web Server
- Modifying confidential print settings
- Copying printer settings to other printers
- Restoring factory default settings
- Clearing jams
- Troubleshooting
- Understanding the printer messages
- Adjusting color
- Change [paper source] to [custom type name]
- Change [paper source] to [custom string]
- Change [paper source] to [paper type] [paper size]
- Close door
- [Color] cartridge low [88.xy]
- [Color] cartridge nearly low [88.xy]
- [Color] cartridge very low, [x] estimated pages remain [88.xy]
- [Type] imaging kit low [84.xy]
- [Type] imaging kit nearly low [84.xy]
- [Type] imaging kit very low, [x] estimated pages remain [84.xy]
- Complex page, some data may not have printed [39]
- Configuration change, some held jobs were not restored [57]
- Defective flash detected [51]
- Error reading USB drive. Remove USB.
- Error reading USB hub. Remove hub.
- Incompatible tray [x] [59]
- Incorrect paper size, open [paper source] [34]
- Insert Tray [x]
- Insufficient memory, some Held Jobs were deleted [37]
- Insufficient memory to collate job [37]
- Insufficient memory to support Resource Save feature [35]
- Insufficient memory, some held jobs will not be restored [37]
- Load [paper source] with [custom type name]
- Load [paper source] with [custom string]
- Load [paper source] with [paper size]
- Load [paper source] with [paper type] [paper size]
- Load Manual Feeder with [custom string]
- Load Manual Feeder with [custom type name]
- Load Manual Feeder with [paper size]
- Load Manual Feeder with [paper type] [paper size]
- Maintenance kit low [80.xy]
- Maintenance kit nearly low [80.xy]
- Maintenance kit very low [80.xy]
- Memory full [38]
- Network [x] software error [54]
- Not enough free space in flash memory for resources [52]
- Non-Lexmark [supply type], see User's Guide [33.xy]
- Printer had to restart. Last job may be incomplete.
- Reinstall missing or unresponsive [color] cartridge [31.xy]
- Reinstall missing or unresponsive black and color imaging kit and all cartridges [31.xy]
- Reload printed pages in Tray [x]
- Remove defective disk [61]
- Remove packaging material, [area name]
- Remove paper from standard output bin
- Replace [type] imaging kit, 0 estimated pages remain [84.xy]
- Replace defective [color] cartridge [31.xy]
- Replace maintenance kit [80.xy]
- Replace missing [color] cartridge [31.xy]
- Replace missing [type] imaging kit [31.xy]
- Replace missing waste toner bottle [31.xyz]
- Replace unsupported [color] cartridge [32.xy]
- Replace unsupported black and color imaging kit [32.xy]
- Replace waste toner bottle [82.xy]
- Restore held jobs?
- Some held jobs were not restored
- Standard network software error [54]
- Standard USB port disabled [56]
- Supply needed to complete job
- Too many flash options installed [58]
- Too many trays attached [58]
- Unformatted flash detected [53]
- Waste toner bottle nearly full [82.xy]
- Solving printer problems
- Solving home screen application problems
- Solving print problems
- Printing problems
- Incorrect characters print
- Job prints from the wrong tray or on the wrong paper
- Large jobs do not collate
- Error message about reading the flash drive appears
- Printing slows down
- Print jobs do not print
- Print job takes longer than expected
- Repeating defects appear on prints
- Tray linking does not work
- Multiple-language PDF files do not print
- Unexpected page breaks occur
- Print quality problems
- Characters have jagged or uneven edges
- Clipped pages or images
- Gray background on prints
- Horizontal voids appear on prints
- Incorrect margins on prints
- Paper curl
- Print irregularities
- Print is too dark
- Print is too light
- Printer is printing blank pages
- Printer is printing solid black pages
- Shadow images appear on prints
- Skewed print
- Streaked horizontal lines appear on prints
- Streaked vertical lines appear on prints
- Transparency print quality is poor
- Toner fog or background shading appears on prints
- Toner rubs off
- Toner specks appear on prints
- Uneven print density
- Vertical voids appear on prints
- Printing problems
- Color quality problems
- Embedded Web Server does not open
- Contacting customer support
- Understanding the printer messages
- Notices
- Product information
- Edition notice
- GOVERNMENT END USERS
- Trademarks
- Federal Communications Commission (FCC) compliance information statement
- Licensing notices
- Noise emission levels
- Waste from Electrical and Electronic Equipment (WEEE) directive
- India E-Waste notice
- Product disposal
- Static sensitivity notice
- ENERGY STAR
- Temperature information
- Información de la energía de México
- Laser notice
- Laser advisory label
- Power consumption
- 日本の VCCI 規定
- European Community (EC) directives conformity
- STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
- Index
Lexmark CS517de User Manual
Displayed below is the user manual for CS517de by Lexmark which is a product in the Laser Printers category. This manual has pages.
Related Manuals
Contents
Safety information........................................................................................ 6
Conventions.......................................................................................................................................................... 6
Learning about the printer...........................................................................9
Finding information about the printer.............................................................................................................9
Selecting a location for the printer................................................................................................................ 10
Printer configurations......................................................................................................................................... 11
Using the Embedded Web Server................................................................................................................. 12
Understanding the printer control panel................................................. 14
Using the printer control panel.......................................................................................................................14
Understanding the colors of the Sleep button and indicator lights......................................................14
Understanding the home screen................................................................................................................... 15
Using the touch-screen buttons.....................................................................................................................16
Setting up and using the home screen applications..............................18
Finding the IP address of the computer.......................................................................................................18
Finding the IP address of the printer.............................................................................................................18
Accessing the Embedded Web Server.........................................................................................................18
Customizing the home screen........................................................................................................................19
Activating the home screen applications.....................................................................................................19
Setting up Remote Operator Panel............................................................................................................... 21
Exporting and importing a configuration......................................................................................................21
Additional printer setup.............................................................................23
Installing internal options................................................................................................................................ 23
Installing hardware options.............................................................................................................................33
Setting up the printer software......................................................................................................................36
Attaching cables................................................................................................................................................ 36
Networking..........................................................................................................................................................37
Verifying printer setup.......................................................................................................................................41
Loading paper and specialty media......................................................... 42
Setting the paper size and type.................................................................................................................... 42
Configuring Universal paper settings.......................................................................................................... 42
Contents 2
Loading the 250‑ and 550‑sheet tray......................................................................................................... 42
Loading the 650‑sheet duo tray....................................................................................................................45
Loading the multipurpose feeder..................................................................................................................46
Loading the manual feeder.............................................................................................................................49
Linking and unlinking trays.............................................................................................................................50
Paper and specialty media guide............................................................. 53
Using specialty media......................................................................................................................................53
Paper guidelines................................................................................................................................................56
Supported paper sizes, types, and weights...............................................................................................59
Printing.........................................................................................................63
Printing forms and documents.......................................................................................................................63
Printing from a flash drive............................................................................................................................... 65
Printing from a mobile device........................................................................................................................ 66
Printing confidential and other held jobs....................................................................................................68
Printing information pages..............................................................................................................................69
Canceling a print job........................................................................................................................................ 69
Understanding the printer menus............................................................70
Menus list.............................................................................................................................................................70
Supplies menu....................................................................................................................................................70
Paper menu..........................................................................................................................................................71
Reports menu.....................................................................................................................................................80
Network/Ports menu..........................................................................................................................................81
Security menu.................................................................................................................................................... 90
Settings menu.................................................................................................................................................... 93
Help menu.......................................................................................................................................................... 116
Saving money and the environment.......................................................118
Saving paper and toner...................................................................................................................................118
Saving energy....................................................................................................................................................118
Recycling............................................................................................................................................................122
Securing the printer..................................................................................124
Using the security lock feature.................................................................................................................... 124
Statement of Volatility.....................................................................................................................................124
Erasing volatile memory.................................................................................................................................125
Contents 3
Erasing non‑volatile memory........................................................................................................................125
Erasing printer hard disk memory............................................................................................................... 126
Finding printer security information............................................................................................................126
Configuring printer hard disk encryption...................................................................................................127
Maintaining the printer.............................................................................128
Cleaning the printer........................................................................................................................................ 128
Checking the status of supplies...................................................................................................................128
Estimated number of remaining pages......................................................................................................129
Ordering supplies............................................................................................................................................ 129
Storing supplies................................................................................................................................................132
Replacing supplies...........................................................................................................................................132
Moving the printer........................................................................................................................................... 150
Managing the printer................................................................................152
Finding advanced networking and administrator information.............................................................152
Checking the virtual display..........................................................................................................................152
Checking the printer status...........................................................................................................................152
Viewing reports................................................................................................................................................152
Configuring supply notifications from the Embedded Web Server....................................................153
Modifying confidential print settings...........................................................................................................153
Copying printer settings to other printers................................................................................................. 154
Restoring factory default settings................................................................................................................154
Clearing jams.............................................................................................156
Avoiding jams................................................................................................................................................... 156
Identifying jam locations................................................................................................................................ 157
Paper jam in the standard bin.......................................................................................................................158
Paper jam in the front door........................................................................................................................... 158
Paper jam in trays............................................................................................................................................ 160
Paper jam in the manual feeder....................................................................................................................161
Paper jam in the multipurpose feeder........................................................................................................162
Troubleshooting........................................................................................ 163
Understanding the printer messages.........................................................................................................163
Solving printer problems................................................................................................................................175
Solving home screen application problems.............................................................................................. 181
Contents 4
Solving print problems................................................................................................................................... 182
Color quality problems..................................................................................................................................206
Embedded Web Server does not open.....................................................................................................210
Contacting customer support........................................................................................................................211
Notices........................................................................................................212
Index...........................................................................................................223
Contents 5
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types
of accessories can be easily overloaded by a laser printer and may result in poor printer performance,
property damage, or potential fire.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified herein may result in hazardous radiation
exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
Safety information 6
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
You must use either a printer stand or printer base if you are using multiple input options. If you
purchased a printer with a similar configuration, then you may need additional furniture. For more
information, see www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
•If the printer does not have a caster base but is configured with optional trays, then lift the printer o the
trays. Do not try to lift the printer and the trays at the same time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone
system connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
Safety information 7
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections,
such as the fax feature, power cord, or telephone, during a lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
SAVE THESE INSTRUCTIONS.
Safety information 8
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
•Connecting the printer
•Installing the printer software
Setup documentation—The setup documentation
came with the printer and is also available at
http://support.lexmark.com.
Additional setup and instructions for using the printer:
•Selecting and storing paper and specialty media
•Loading paper
•Configuring printer settings
•Viewing and printing documents and photos
•Setting up and using the printer software
•Configuring the printer on a network
•Caring for and maintaining the printer
•Troubleshooting and solving problems
User's Guide and Quick Reference Guide—The
guides are available at http://support.lexmark.com.
Note: These guides are also available in other
languages.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—This guide is available
at http://support.lexmark.com.
Help using the printer software Windows or Mac Help—Open a printer software
program or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
•Help is automatically installed with the printer
software.
•The printer software is located in the printer
program folder or on the desktop, depending
on your operating system.
Learning about the printer 9
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
•Documentation
•Driver downloads
•Live chat support
•E‑mail support
•Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation
for your country or region can be found on the
support Web site or on the printed warranty that came
with your printer.
Record the following information (located on the
store receipt and at the back of the printer), and have
it ready when you contact customer support so that
they may serve you faster:
•Machine Type number
•Serial number
•Date purchased
•Store where purchased
Warranty information Warranty information varies by country or region:
•In the U.S.—See the Statement of Limited
Warranty included with this printer, or go to
http://support.lexmark.com.
•In other countries and regions—See the printed
warranty that came with this printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to
install any options, then leave enough room for them also. It is important to:
•Set up the printer near a properly grounded and easily accessible electrical outlet.
•Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Clean, dry, and free of dust.
–Away from stray staples and paper clips.
–Away from the direct airflow of air conditioners, heaters, or ventilators.
–Free from direct sunlight and humidity extremes.
•Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 15.6 to 32.2°C (60 to 90°F)
Storage temperature 1 to 35°C (34 to 95°F)
•Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 10
5
4
3
1
2
1Right side 102 mm (4 in.)
2Front 508 mm (20 in.)
3Left side 152 mm (6 in.)
4Rear 102 mm (4 in.)
5Top 254 mm (10 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability.
You must use either a printer stand or printer base if you are using multiple input options. If you
purchased a printer with a similar configuration, then you may need additional furniture. For more
information, see www.lexmark.com/multifunctionprinters.
Learning about the printer 11
1
21
21
2
3
4
56
3
4534
1Printer control panel
2Standard bin
3250-sheet tray (Tray 1)
4Manual feeder
5Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2)
Note: This tray is standard on the CS410dtn and CS510dte models.
6Optional 550-sheet tray (Tray 3)
Using the Embedded Web Server
Note: This feature is available only in network printers or printers connected to print servers.
If the printer is installed on a network, then you can use the Embedded Web Server to do the following:
•View the virtual display of the printer control panel.
•Check the status of the printer supplies.
•Configure supply notifications.
•Configure printer settings.
•Configure network settings.
•View reports.
To access the Embedded Web Server for your printer:
1Obtain the printer IP address:
•From the TCP/IP section in the Network/Ports menu
•By printing a network setup page or menu settings page, and then finding the TCP/IP section
Notes:
–An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Learning about the printer 12
–If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Open a Web browser, and then type the printer IP address in the address field.
3Press Enter.
The Embedded Web Server page appears.
Learning about the printer 13
Understanding the printer control panel
Using the printer control panel
21 3 4
65
7
Use the To
1Display •Show the status of the printer.
•Set up and operate the printer.
2Home button Go to the home screen.
3Keypad Enter numbers, letters, or symbols on the printer.
4Sleep button Enable Sleep mode or Hibernate mode.
Notes:
•Pressing any hard button, touching the printer control panel, attaching a device to
a USB port, sending a print job, or performing a power-on reset with the main
power switch wakes the printer from Sleep mode.
•Pressing the Sleep button or the power switch causes the printer to wake from
Hibernate Mode.
5Stop or Cancel
button
Stop all printer activity.
6Indicator light Check the status of the printer.
7USB port Connect a USB a flash drive to the printer.
Note: Only the front USB port supports flash drives.
Understanding the colors of the Sleep button and
indicator lights
The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status
or condition.
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blinking green The printer is warming up, processing data, or printing.
Understanding the printer control panel 14
Indicator light Printer status
Solid green The printer is on, but idle.
Blinking red The printer requires user intervention.
Sleep button light Printer status
O The printer is o, idle or in Ready state.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is entering or waking from Hibernate mode.
Blinking amber for 0.1 second, then goes
completely o for 1.9 seconds in a slow,
pulsing pattern
The printer is in Hibernate mode.
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home
screen buttons and icons to initiate an action.
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
1234
5
6
7
8
Touch To
1Change Language Change the primary language of the printer.
2Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and
file links.
Note: The tree view does not include bookmarks created within Forms and
Favorites, and the ones in the tree are not usable in Forms and Favorites.
3Held Jobs Display all current held jobs.
4USB View, select, or print photos and documents from a flash drive.
Note: This icon appears only when you return to the home screen while a memory
card or flash drive is connected to the printer.
Understanding the printer control panel 15
Touch To
5Menus Access printer menus.
Note: These menus are available only when the printer is in ready state.
6Status message bar •Show the current printer status such as Ready or Busy.
•Show the status of printer supplies.
•Show intervention messages and the instructions on how to clear them.
7Status/Supplies •Show a printer warning or error message whenever the printer requires intervention
to continue processing.
•View more information on the printer warning or message, and on how to clear it.
8Tips View a context‑sensitive help information.
This may also appear on the home screen:
Touch To
Search Held Jobs Search current held jobs.
Jobs by user Access print jobs saved by user.
Profiles and Solutions Access profiles and solutions.
Features
Feature Description
Attendance message alert If an attendance message aects a function, then this icon appears and the
red indicator light blinks.
Warning If an error condition occurs, then this icon appears.
Printer IP address
Example: 123.123.123.123
The IP address of your printer is located at the top left corner of the home
screen and appears as four sets of numbers separated by periods. You can
use the IP address when accessing the Embedded Web Server to view and
remotely configure printer settings even when you are not physically near the
printer.
Using the touch-screen buttons
Note: Your home screen may vary, depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Understanding the printer control panel 16
12
3
4
5
Touch the To
1Radio button Select or clear an item.
2Up arrow Scroll up.
3Down arrow Scroll down.
4Accept button Save a setting.
5Cancel button •Cancel an action or a selection.
•Return to the previous screen.
Touch To
Return to the home screen.
Open a context-sensitive Help dialog on the printer control panel.
Scroll to the left.
Scroll to the right.
Understanding the printer control panel 17
Setting up and using the home screen
applications
Notes:
•Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded applications. Some applications are supported only in some printer models.
•There may be additional solutions and applications available for purchase. For more information, go to
www.lexmark.com or contact the place where you purchased the printer.
Finding the IP address of the computer
For Windows users
1In the Run dialog box, type cmd to open the command prompt.
2Type ipconfig, and then look for the IP address.
For Macintosh users
1From System Preferences in the Apple menu, select Network.
2Select your connection type, and then click Advanced > TCP/IP.
3Look for the IP address.
Finding the IP address of the printer
Note: Make sure your printer is connected to a network or to a print server.
You can find the printer IP address:
•From the top left corner of the printer home screen.
•From the TCP/IP section in the Network/Ports menu.
•By printing a network setup page or menu settings page, and then finding the TCP/IP section.
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Accessing the Embedded Web Server
The Embedded Web Server is the printer Web page that lets you view and remotely configure printer settings
even when you are not physically near the printer.
1Obtain the printer IP address:
•From the printer control panel home screen
•From the TCP/IP section in the Network/Ports menu
•By printing a network setup page or menu settings page, and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Setting up and using the home screen applications 18
2Open a Web browser, and then type the printer IP address in the address field.
3Press Enter.
Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Customizing the home screen
1Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
2Do one or more of the following:
•Show or hide the icons of basic printer functions.
aClick Settings > General Settings > Home screen customization.
bSelect the check boxes to specify which icons appear on the home screen.
Note: If you clear a check box beside an icon, then the icon does not appear on the home
screen.
cClick Submit.
•Customize the icon for an application. For more information, see “Finding information about the home
screen applications” on page 19 or see the documentation that came with the application.
Activating the home screen applications
Finding information about the home screen applications
Your printer comes with preinstalled home screen applications. Before you can use these applications, you
must first activate and set up these applications using the Embedded Web Server. For more information on
accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 18.
For more information on configuring and using the home screen applications, do the following:
1Go to http://support.lexmark.com.
2Click Software Solutions, and then select either of the following:
•Scan to Network—This lets you find information about the Scan to Network application.
•Other Applications—This lets you find information about the other applications.
3Click the Manuals tab, and then select the document for the home screen application.
Setting up and using the home screen applications 19
Using Background and Idle Screen
Icon Description
The application lets you customize the background and idle screen of your printer home screen.
1From the home screen, navigate to:
Change Background > select background to use
2Tou ch .
Setting up Forms and Favorites
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this
application. To check for updates of this User’s Guide, go to http://support.lexmark.com.
Use To
Streamline work processes by letting you quickly find and print frequently used online forms
directly from the printer home screen.
Note: The printer must have permission to access the network folder, FTP site, or Web site
where the bookmark is stored. From the computer where the bookmark is stored, use sharing,
security, and firewall settings to allow the printer at least a read access. For help, see the
documentation that came with your operating system.
1Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
2Click Settings > Apps > Apps Management > Forms and Favorites.
3Click Add, and then customize the settings.
Notes:
•See the mouse-over help beside each field for a description of the setting.
•To make sure the location settings of the bookmark are correct, type the correct IP address of the
host computer where the bookmark is located. For more information on obtaining the IP address of
the host computer, see “Finding the IP address of the computer” on page 18.
•Make sure the printer has access rights to the folder where the bookmark is located.
4Click Apply.
To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form
categories, or search for forms based on a form number, name, or description.
Setting up and using the home screen applications 20
Understanding Eco‑Settings
Icon Description
The application lets you easily manage energy consumption, noise, toner, and paper usage
settings to help reduce the environmental impact of your printer.
Setting up Remote Operator Panel
This application enables you to interact with the printer control panel even when you are not physically near
the network printer. From your computer, you can view the printer status, release held print jobs, create
bookmarks, and do other print-related tasks.
1Open a Web browser, and then type the printer IP address in the address field.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
2Click Settings > Remote Operator Panel Settings.
3Select the Enable check box, and then customize the settings.
4Click Submit.
To use the application, click Remote Operator Panel > Launch VNC Applet.
Exporting and importing a configuration
You can export configuration settings into a text file, and then import the file to apply the settings to other
printers.
1Open a Web browser, and then type the printer IP address in the address field.
Note: View the IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
2Export or import a configuration file for one or multiple applications.
For one application
aNavigate to:
Settings > Apps > Apps Management > select an application > Configure
bExport or import the configuration file.
Notes:
•If a JVM Out of Memory error occurs, then repeat the export process until the configuration file
is saved.
Setting up and using the home screen applications 21
•If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click
Apply.
For multiple applications
aClick Settings > Import/Export.
bExport or import a configuration file.
Note: When importing a configuration file, click Submit to complete the process.
Setting up and using the home screen applications 22
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards.
Available internal options
Memory cards
•DDR3 DIMM
•Flash memory
–Fonts
–Firmware
•Forms Barcode
•Prescribe
•IPDS
•Hard disk*
* This internal option is available only in CS510 printer model.
Accessing the controller board
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
Additional printer setup 23
Note: This task requires a flat‑head screwdriver.
1At the back of the printer, turn the screws counterclockwise to remove them.
2Slightly open the controller board access cover, and then shift to the right to remove it.
1
2
3Locate the appropriate connector on the controller board.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic
components or connectors.
Additional printer setup 24
132
1Flash memory or font card connector
2Printer hard disk connector
3Memory card connector
4Reattach the cover.
1
2
Additional printer setup 25
5Turn the screws clockwise to lock the cover.
Installing a memory card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
1Access the controller board.
For more information, see “Accessing the controller board” on page 23.
2Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so
may cause damage.
Additional printer setup 26
3Align the notch (1) on the memory card with the ridge (2) on the connector.
21
4Push the memory card straight into the connector, and then push the card toward the controller board wall
until it clicks into place.
1
2
5Close the controller board access cover.
Additional printer setup 27
Installing an optional card
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have other devices attached to the printer, then
turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic components
or connectors.
1Access the controller board.
For more information, see “Accessing the controller board” on page 23.
2Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
3Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.
2
1
Additional printer setup 28
4Push the card firmly into place as shown in the illustration.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
Note: The entire length of the connector on the card must touch and be flushed against the controller
board.
5Close the controller board access door.
Note: When the printer software and any hardware options are installed, it may be necessary to manually
add the options in the printer driver to make them available for print jobs. For more information, see
“Adding available options in the print driver” on page 36.
Installing a printer hard disk
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
Additional printer setup 29
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch something metal on the printer before touching any controller board electrical components
or connectors.
1Access the controller board.
For more information, see “Accessing the controller board” on page 23.
2Unpack the printer hard disk.
3Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.
4Locate the appropriate connector on the controller board.
Additional printer setup 30
5Align the standos of the printer hard disk to the holes in the controller board, and then press the printer
hard disk down until the standos are in place.
6Insert the plug of the printer hard disk interface cable into the receptacle of the controller board.
Note: The plugs and receptacles are color‑coded.
7Close the controller board access cover.
Note: When the printer software and any hardware options are installed, you may need to manually add the
options in the printer driver to make them available for print jobs. For more information, see “Adding
available options in the print driver” on page 36.
Removing a printer hard disk
Note: This task requires a flathead screwdriver.
Additional printer setup 31
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch something metal on the printer first before touching any controller board electronic
components or connectors.
1Access the controller board.
For more information, see “Accessing the controller board” on page 23.
2Unplug the printer hard disk interface cable from the controller board, leaving the cable attached to the
printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage
the latch before pulling the cable out.
3Remove the printer hard disk by pulling it away from the controller board.
Additional printer setup 32
4Set aside the printer hard disk.
5Close the controller board access cover.
Installing hardware options
Order of installation
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb), and requires two or
more trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
Install the printer and any optional tray in the following order:
•Optional 550‑sheet tray (Tray 3)
•650‑sheet duo tray (Tray 2)
•Printer
Installing an optional tray
The printer supports two optional input sources: a 550‑sheet tray and a 650‑sheet duo tray (Tray 2) with an
integrated multipurpose feeder.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
Additional printer setup 33
CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware
or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power
cord from the electrical outlet before continuing. If you have any other devices attached to the printer,
then turn them o as well, and unplug any cables going into the printer.
1Unpack the optional tray, and then remove all packing material and the dust cover.
2Label the trays with the supplied tray number labels from the top down.
Note: The standard 250‑sheet tray must be labeled as Tray 1.
3Place the tray near the printer.
Note: If you are installing both the optional trays, then the optional 550‑sheet tray must always be
installed as the first tray when configuring from the bottom to the top.
4Align the 650‑sheet duo tray with the optional 550‑sheet tray, and then lower it into place.
Additional printer setup 34
5Align the printer with the 650‑sheet duo tray, and then lower the printer into place.
6Install the dust covers.
Note: When the printer software and any options are installed, you may need to manually add the options in
the printer driver to make them available for print jobs. For more information, see “Adding available options
in the print driver” on page 36.
Additional printer setup 35
Setting up the printer software
Installing the printer software
1Obtain a copy of the software installer package.
•From the software CD that came with your printer.
•Go to http://support.lexmark.com, and then select your printer and operating system.
2Run the installer, and then follow the instructions on the computer screen.
3For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.
Adding available options in the print driver
For Windows users
1Open the printers folder.
2Select the printer you want to update, and then do the following:
•For Windows 7 or later, select Printer properties.
•For earlier versions, select Properties.
3Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4Apply the changes.
For Macintosh users
1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2Navigate to the list of hardware options, and then add any installed options.
3Apply the changes.
Attaching cables
Make sure to match the following:
•The USB symbol on the cable with the USB symbol on the printer
•The appropriate Ethernet cable to the Ethernet port
Additional printer setup 36
2
3
6
4
5
1
Use the To
1Rear USB port Attach a keyboard to the printer.
2USB printer port Connect the printer to a computer.
3Ethernet port Connect the printer to a network.
4USB wireless port Attach an optional wireless network adapter.
5Security lock port Lock the system controller board.
6Printer power cord socket Connect the printer to a properly grounded electrical outlet.
Networking
Notes:
•Purchase a MarkNetTM N8352 wireless network adapter before setting up the printer on a wireless
network. For information on installing the wireless network adapter, see the instruction sheet that came
with the adapter.
•A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP),
Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.
Preparing to set up the printer on an Ethernet network
To configure your printer to connect to an Ethernet network, organize the following information before you
begin:
Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing
the printer.
•A valid, unique IP address for the printer to use on the network
•The network gateway
Additional printer setup 37
•The network mask
•A nickname for the printer (optional)
Note: A printer nickname can make it easier for you to identify your printer on the network. You can
choose to use the default printer nickname, or assign a name that is easier for you to remember.
You will need an Ethernet cable to connect the printer to the network and an available port where the printer
can physically connect to the network. Use a new network cable when possible to avoid potential problems
caused by a damaged cable.
Preparing to set up the printer on a wireless network
Notes:
•Make sure your wireless network adapter is installed in your printer and working properly.
•Make sure your access point (wireless router) is turned on and is working properly.
Make sure you have the following information before setting up the printer on a wireless network:
•SSID—The SSID is also referred to as the network name.
•Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.
•Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.
Some ad hoc networks will also require the automatic setting. Check with your system support person if
you are not sure which channel to select.
•Security Method—There are three basic options for Security Method:
–WEP key
If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the
key currently in use on the network by selecting the default WEP transmit key.
or
–WPA or WPA2 preshared key or passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must
be set for the same type on the router and on the printer, or the printer will not be able to communicate
on the network.
–802.1X–RADIUS
If you are installing the printer on an 802.1X network, then you may need the following:
•Authentication type
•Inner authentication type
•802.1X user name and password
•Certificates
–No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
Notes:
–If you do not know the SSID of the network that your computer is connected to, then launch the wireless
utility of the computer network adapter, and then look for the network name. If you cannot find the SSID
Additional printer setup 38
or the security information for your network, then see the documentation that came with the access
point, or contact your system support person.
–To find the WPA/WPA2 preshared key/passphrase for the wireless network, see the documentation that
came with the access point, see the Web page associated with the access point, or consult your system
support person.
Connecting the printer using the Wireless Setup Wizard
Before you begin, make sure that:
•A wireless network adapter is installed in the printer and is working properly. For more information, see the
instruction sheet that came with the wireless network adapter.
•An Ethernet cable is disconnected from the printer.
•Active NIC is set to Auto. To set this to Auto, navigate to:
> Network/Ports > Active NIC > Auto >
Note: Make sure to turn o the printer, then wait for at least five seconds, and then turn the printer back on.
1From the printer control panel, navigate to:
> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup
2Select a wireless connection setup.
Use To
Search for networks Show available wireless connections.
Note: This menu shows all broadcast secured or unsecured SSIDs.
Enter a network name Manually type the SSID.
Note: Make sure to type the correct SSID.
Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup.
3Follow the instructions on the printer display.
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
Before you begin, make sure that:
•The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPS‑compatible. For more
information, see the documentation that came with your access point.
•A wireless network adapter installed in your printer is attached and working properly. For more information,
see the instruction sheet that came with the wireless network adapter.
Using the Push Button Configuration method
1From the printer control panel, navigate to:
> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup >
Wi‑Fi Protected Setup > Start Push Button Method
2Follow the instructions on the printer display.
Additional printer setup 39
Using the Personal Identification Number (PIN) method
1From the printer control panel, navigate to:
> Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup >
Wi‑Fi Protected Setup > Start PIN Method
2Copy the eight‑digit WPS PIN.
3Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
•The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4Access the WPS settings. For more information, see the documentation that came with your access
point.
5Enter the eight‑digit PIN, and then save the setting.
Connecting the printer to a wireless network using the Embedded Web
Server
Before you begin, make sure that:
•Your printer is connected temporarily to an Ethernet network.
•A wireless network adapter is installed in your printer and working properly. For more information, see the
instruction sheet that came with your wireless network adapter.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Network/Ports > Wireless.
3Modify the settings to match the settings of your access point (wireless router).
Note: Make sure to enter the correct SSID.
4Click Submit.
5Turn o the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and then
turn the printer back on.
6To verify if your printer is connected to the network, print a network setup page. Then in the Network Card
[x] section, see if the status is “Connected”.
For more information, see the “Verifying printer setup” section of the User’s Guide.
Additional printer setup 40
Verifying printer setup
When all hardware and software options are installed and the printer is turned on, verify that the printer is set
up correctly by printing the following:
•Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed
options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed
correctly. Remove the option and install it again.
•Network setup page—If your printer is connected to a network or connected to a print server, print a network
setup page to verify the network connection. This page also provides important information that aids
network printing configuration.
Printing a menu settings page
From the home screen, navigate to:
> Reports > Menu Settings Page
Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This
page also provides important information that aids network printing configuration.
1From the home screen, navigate to:
> Reports > Network Setup Page
2Check the first section of the network setup page, and confirm that the status is Connected.
If the status is Not Connected, then the LAN drop may not be active, or the network cable may be
malfunctioning. Consult a system support person for a solution, and then print another network setup page.
Additional printer setup 41
Loading paper and specialty media
Proper selection and loading of media can improve how reliably documents print. For more information, see
“Avoiding jams” on page 156 and “Storing paper” on page 59.
Setting the paper size and type
From the home screen navigate to:
> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >
Configuring Universal paper settings
The Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in the
printer menus.
Notes:
•The smallest supported Universal size is 76 x 127 mm (3 x 5 inches) and is loaded only in the
multipurpose feeder and manual feeder.
•The largest supported Universal size is 215.9 x 359.9 mm (8.5 x 14.17 inches) and is loaded only in the
multipurpose feeder and manual feeder.
1From the home screen, navigate to:
> Paper Menu > Universal Setup > Units of Measure > select a unit of measure
2Tou ch Portrait Width or Portrait Height.
3Select the width or height, and then touch .
Loading the 250‑ and 550‑sheet tray
The printer has one 250-sheet tray (Tray 1) with an integrated manual feeder. The 250-sheet tray, the 650-sheet
duo tray, and the 550-sheet tray support the same paper sizes and types and are loaded in the same way.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1Pull out the tray completely.
Note: Do not remove trays while a job is printing or while Busy appears on the display. Doing so may
cause a jam.
Loading paper and specialty media 42
2If the paper is longer than letter‑size paper, then squeeze and then slide the length guide at the back of the
tray to extend it.
2
1
3Squeeze, and then slide the length guide tab to the correct position for the size of the paper being loaded.
1
2
Note: Use the paper size indicators on the bottom of the tray to help position the guide.
Loading paper and specialty media 43
4Squeeze, and then slide the width guide tab to the correct position for the size of the paper being loaded.
2
1
Note: Use the paper size indicators on the bottom of the tray to help position the guides.
5Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
Loading paper and specialty media 44
6Load the paper stack with the recommended printable side faceup.
7Place the paper guides securely against the edges of the paper.
8Insert the tray.
9From the printer control panel, set the paper size and paper type in the Paper menu to match the paper
loaded in the tray.
Note: Mixing paper sizes or paper types in a tray may cause jams.
Loading the 650‑sheet duo tray
The 650‑sheet duo tray (Tray 2) consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder.
The tray is loaded in the same way as the 250‑sheet tray and the optional 550‑sheet tray, and supports the
same paper types and sizes. The only dierences are the look of the guide tabs and the location of the paper
size indicators.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
Loading paper and specialty media 45
1
2
3
1Length guide tab
2Paper size indicator
3Width guide tab
Loading the multipurpose feeder
1Push the multipurpose feeder latch to the left.
Loading paper and specialty media 46
2Open the multipurpose feeder.
3Pull the multipurpose feeder extender.
Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.
4Prepare the paper for loading.
•Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the
paper. Straighten the edges on a level surface.
•Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.
Note: Avoid touching the printable side of transparencies. Be careful not to scratch them.
•Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a
level surface.
Loading paper and specialty media 47
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated
linings, or self‑stick adhesives. These envelopes may severely damage the printer.
5Locate the maximum paper fill indicator and tab.
Note: Make sure the paper or specialty media is below the maximum paper fill indicator located on the
paper guides.
1
2
5
43
1Width guide tab
2Maximum paper fill indicator
3Width guide
4Feeder extender
5Paper size indicator
6Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack.
•Load paper, card stock, and transparencies with the recommended printable side facedown and the top
edge entering the printer first.
Loading paper and specialty media 48
•Load envelopes with the flap side up and against the right side of the paper guide.
Notes:
•Do not load or close the multipurpose feeder while a job is printing.
•Load only one size and type of paper at a time.
•Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose
feeder and is not bent or wrinkled.
7From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in
the tray.
Loading the manual feeder
The standard 250‑sheet tray has an integrated manual feeder that can be used to print on dierent types of
paper one sheet at a time.
1Load a sheet of paper into the manual feeder:
•Printable side facedown for one-sided printing
•Printable side faceup for two‑sided (duplex) printing
Note: There are dierent ways for loading letterhead depending on the mode of printing.
One‑sided printing using a letterhead Two‑sided printing using a letterhead
ABC
ABC
Loading paper and specialty media 49
•Load envelope with the flap side up and against the right side of the paper guide.
2Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides.
Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers.
3Adjust the paper guides to the width of the paper loaded.
Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper may cause jams.
Linking and unlinking trays
The printer links trays when the specified paper size and type are the same. When a linked tray becomes empty,
paper feeds from the next linked tray. To prevent trays from linking, assign a unique custom paper type name.
Linking and unlinking trays
Note: This feature applies only in network printers.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
Loading paper and specialty media 50
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Paper Menu.
3Change the tray settings to specify the paper size and type for the tray.
•To link trays, make sure the paper size and type for the tray match with that of the other tray.
•To unlink trays, make sure the paper size or type for the tray does not match with that of the other tray.
4Click Submit.
Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the
printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur
if settings are not properly configured.
Creating a custom name for a paper type
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Paper Menu > Custom Names.
3Select a custom name, and then type a custom paper type name.
4Click Submit.
5Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.
Using the printer control panel
1From the home screen, navigate to:
> Paper Menu > Custom Names
2Select a custom name, and then type a custom paper type name.
3Tou ch .
4Tou ch Custom Types, and then verify that the new custom paper type name has replaced the custom name.
Assigning a custom paper type
Using the Embedded Web Server
Assign a custom paper type name to a tray when linking or unlinking trays.
1Open a Web browser, and then type the printer IP address in the address field.
Loading paper and specialty media 51
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Paper Menu > Custom Types.
3Select a custom paper type name, and then select a paper type
Note: Paper is the factory default paper type for all user‑defined custom names.
4Click Submit.
Using the printer control panel
1From the home screen, navigate to:
> Paper Menu > Custom Types
2Select a custom paper type name, and then select a paper type
Note: Paper is the factory default paper type for all user‑defined custom names.
3Tou ch .
Loading paper and specialty media 52
Paper and specialty media guide
Notes:
•Make sure that the paper size, type, and weight are set correctly on the computer or on the control
panel.
•Flex, fan, and straighten specialty media before loading them.
•The printer may print at a reduced speed to prevent damage to the fuser.
•For more information on card stock and labels, see the Card Stock & Label Guide at
http://support.lexmark.com.
Using specialty media
Tips on using letterhead
•Use letterhead designed specifically for laser printers.
•Print a test page on the letterhead being considered for use before buying large quantities.
•Before loading letterhead, flex, fan, and straighten the stacks to prevent sheets from sticking together.
•Page orientation is important when printing on letterhead.
Source Printing Printable
side
Paper
orientation
Trays
ABC
One‑sided Faceup Load the sheet
with the top edge
entering the
printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is
acceptable for laser printers.
Paper and specialty media guide 53
Source Printing Printable
side
Paper
orientation
Trays
ABC
Two‑sided Facedown Load the sheet
with the bottom
edge entering
the printer first.
Manual feeder
ABC
One‑sided Facedown Load the sheet
with the top edge
entering the
printer first.
Manual feeder
ABC
Two‑sided Faceup Load the sheet
with the bottom
edge entering
the printer first.
Multipurpose feeder One‑sided Facedown Load the sheet
with the top edge
entering the
printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is
acceptable for laser printers.
Paper and specialty media guide 54
Source Printing Printable
side
Paper
orientation
Multipurpose feeder
ABC
Two‑sided Faceup Load the sheet
with the bottom
edge entering
the printer first.
Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is
acceptable for laser printers.
Tips on using transparencies
Print a test page on the transparencies being considered for use before buying large quantities.
•From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
transparencies loaded in the tray.
•Print a test page on the transparencies being considered for use before buying large quantities.
•Feed transparencies from the 250-sheet tray, manual feeder, or multipurpose feeder.
•Use transparencies designed specifically for laser printers.
•Avoid getting fingerprints on the transparencies to prevent print quality problems.
•Before loading transparencies, flex, fan, and straighten the stacks to prevent sheets from sticking together.
Tips on using envelopes
•From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
envelopes loaded in the tray.
•Print samples on the envelopes being considered for use before buying large quantities.
•Use envelopes designed specifically for laser printers.
•For best performance, use envelopes made from 90‑g/m2 (24‑lb) paper or 25% cotton.
•Use only new envelopes from undamaged packages.
•To optimize performance and minimize jams, do not use envelopes that:
–Have excessive curl or twist.
–Are stuck together or damaged in any way.
–Have windows, holes, perforations, cutouts, or embossing.
–Have metal clasps, string ties, or folding bars.
–Have an interlocking design.
–Have postage stamps attached.
–Have any exposed adhesive when the flap is in the sealed or closed position.
Paper and specialty media guide 55
–Have bent corners.
–Have rough, cockle, or laid finishes.
•Adjust the width guides to fit the width of the envelopes.
•Before loading the envelopes on the tray, flex and fan the envelopes to loosen them. Straighten the edges
on a level surface.
Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal
envelopes.
Tips on using labels
•From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
labels loaded in the tray.
•Print samples on labels being considered for use before buying large quantities.
•For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at
http://support.lexmark.com.
•Use labels designed specifically for laser printers.
•Do not use labels with slick backing material.
•Use full label sheets. Partial sheets may cause labels to peel o during printing, resulting in a jam. Partial
sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner
cartridge warranties.
•Do not use labels with exposed adhesive.
•Before loading labels on the tray, flex and fan labels to loosen them. Straighten the edges on a level surface.
Tips on using card stock
Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content,
thickness, and texture, can significantly aect print quality.
•From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the
card stock loaded in the tray.
•Print samples on the card stock being considered for use before buying large quantities.
•Specify the paper texture and weight from the tray settings to match the paper loaded in the tray.
•Preprinting, perforation, and creasing may significantly aect the print quality and cause jams or other paper
feed problems.
•Before loading the card stock on the tray, flex and fan the card stock to loosen them. Straighten the edges
on a level surface.
Paper guidelines
Select the correct paper or specialty media to reduce printing problems. For the best print quality, try a sample
of the paper or specialty media before buying large quantities.
Paper characteristics
The following paper characteristics aect print quality and reliability. Consider these characteristics when
evaluating new paper stock.
Paper and specialty media guide 56
Weight
The printer trays can automatically feed paper weights up to 176‑g/m2 (47‑lb) bond grain long paper. The
multipurpose feeder can automatically feed paper weights up to 176‑g/m2 (47‑lb) bond grain long paper. Paper
lighter than 60 g/m2 (16 lb) might not be sti enough to feed properly, causing jams. For best performance, use
75‑g/m2 (20‑lb) bond grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 inches), we recommend
90 g/m2 (24 lb) or heavier paper.
Note: Duplex printing is supported from 60–105‑g/m2 (16–28‑lb) bond grain long paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can
occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper
unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to
printing and can cause feeding problems.
Smoothness
Paper smoothness directly aects print quality. If paper is too rough, then toner cannot fuse to it properly. If
paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100
and 300 Sheeld points; smoothness between 150 and 250 Sheeld points produces the best print quality.
Moisture content
The amount of moisture in paper aects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes
that can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.
Extend the time to several days if the storage or transportation environment is very dierent from the printer
environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length
of the paper, or grain short, running the width of the paper.
For 60–90‑g/m2 (16–24‑lb) bond paper, grain long paper is recommended.
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides
the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality.
Paper containing fibers such as cotton can negatively aect paper handling.
Unacceptable paper
The following paper types are not recommended for use with the printer:
•Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,
carbonless copy paper (CCP), or no carbon required (NCR) paper
•Preprinted papers with chemicals that may contaminate the printer
•Preprinted papers that can be aected by the temperature in the printer fuser
Paper and specialty media guide 57
•Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm
(±0.9 in.), such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
•Coated papers (erasable bond), synthetic papers, thermal papers
•Rough‑edged, rough or heavily textured surface papers, or curled papers
•Recycled papers that fail EN12281:2002 (European)
•Paper weighing less than 60 g/m2 (16 lb)
•Multiple‑part forms or documents
Selecting paper
Using the appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid paper jams and poor print quality:
•Always use new, undamaged paper.
•Before loading paper, know the recommended printable side of the paper. This information is usually
indicated on the paper package.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.
•Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
•Use grain long for 60–90 g/m2 (16–24 lb) paper.
•Use only forms and letterhead printed using an oset lithographic or engraved printing process.
•Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to
withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that
are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements;
latex inks might not. When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without
melting or releasing hazardous emissions.
Using recycled paper and other oce papers
As an environmentally conscious company, Lexmark supports the use of recycled oce paper produced
specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government
a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper.
However, no blanket statement can be made that all recycled paper will feed well.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of
test paper from around the world, using chamber tests for dierent temperature and humidity conditions.
Lexmark has found no reason to discourage the use of today's recycled oce papers, but generally the following
property guidelines apply to recycled paper.
•Low moisture content (4–5%)
Paper and specialty media guide 58
•Suitable smoothness (100–200 Sheeld units, or 140–350 Bendtsen units, European)
Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheeld units) and
much rougher papers (such as premium cotton papers, 200–300 Sheeld units) have been engineered
to work very well in laser printers, despite surface texture. Before using these types of paper, consult your
paper supplier.
•Suitable sheet-to-sheet coecient of friction (0.4–0.6)
•Sucient bending resistance in the direction of feed
Recycled paper, paper of lower weight (<60 g/m2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and
paper that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is
required for reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing,
consult your paper supplier. Remember that these are general guidelines only and that paper meeting these
guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively
under normal printing conditions).
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative
humidity between 40 and 60 percent.
•Store paper in cartons, on a pallet or shelf, rather than on the floor.
•Store individual packages on a flat surface.
•Do not store anything on top of individual paper packages.
•Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and
wrapper help keep the paper clean, dry, and flat.
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the sizes, types, and
weights of paper they support.
Note: For unlisted paper sizes, select the closest larger listed size.
Supported paper sizes
Note: Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an
integrated 100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same
paper sizes as the optional 550‑sheet tray. The integrated multipurpose feeder supports dierent paper
sizes, types, and weights.
Paper and specialty media guide 59
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
650‑sheet duo tray 550‑sheet
tray
Duplex
mode
550‑sheet tray Multipurpose
feeder
A4
210 x 297 mm
(8.3 x 11.7 in.)
1 1 1 1
A5
148 x 210 mm
(5.83 x 8.3 in.)
1 2 1 2 X
A6
105 x 148 mm
(4.1 x 5.8 in.)
XX1XX
JIS B5
182 x 257 mm
(7.2 x 10.1 in.)
1 1 1 1 X
Letter
216 x 279 mm
(8.5 x 11 in.)
1 1 1 1
Legal
216 x 356 mm
(8.5 x 14 in.)
1 1 1 1
Executive
184 x 267 mm
(7.3 x 10.5 in.)
1 1 1 1 X
Oficio (Mexico)
216 x 340 mm
(8.5 x 13.4 in.)
1 1 1 1
Folio
216 x 330 mm
(8.5 x 13 in.)
1 1 1 1
Statement
140 x 216 mm
(5.5 x 8.5 in.)
XX1XX
1 The paper source supports paper size without size sensing.
2 Universal is only supported in the standard 250and optional 550sheet tray if the paper size is from 148 x 215.9
mm (5.83 x 8.5 inches) to 215.9 x 355.6 mm (8.5 x 14 inches).
3Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76.2 x 127 mm
(3 x 5 inches) to 215.9 x 359.9 mm (8.5 x 14.17 inches).
4Universal is only supported in duplex mode if the width is between 210 mm (8.27 inches) and 215.9 mm (8.5 inches)
and length is between 279.4 mm (11 inches) and 355.6 mm (14 inches).
Paper and specialty media guide 60
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
650‑sheet duo tray 550‑sheet
tray
Duplex
mode
550‑sheet tray Multipurpose
feeder
Universal
76 x 127 mm (3 x 5 in.)
to 216 x 356 mm
(8.5 x 14 in.)
X1,3 X1,3 XX
Universal
148 x 210 mm (5.8 x 8.3
in) to 216 x 356 mm
(8.5 x 14 in).
1,2 1,2 1,2 4
7 3/4 Envelope
(Monarch)
98 x 191 mm
(3.9 x 7.5 in.)
X X 1XX
9 Envelope
98 x 225 mm
(3.9 x 8.9 in.)
XX1XX
10 Envelope
105 x 241 mm
(4.1 x 9.5 in.)
XX1XX
DL Envelope
110 x 220 mm
(4.3 x 8.7 in.)
XX1XX
C5 Envelope
162 x 229 mm
(6.4 x 9 in.)
XX1XX
B5 Envelope
176 x 250 mm
(6.9 x 9.8 in.)
XX1XX
Other Envelope
98 x 162 mm
(3.9 x 6.3 in.) up to
176 x 250 mm
(6.9 x 9.8 in.)
XX1XX
1 The paper source supports paper size without size sensing.
2 Universal is only supported in the standard 250and optional 550sheet tray if the paper size is from 148 x 215.9
mm (5.83 x 8.5 inches) to 215.9 x 355.6 mm (8.5 x 14 inches).
3Universal is only supported in the multipurpose feeder and manual feeder if the paper size is from 76.2 x 127 mm
(3 x 5 inches) to 215.9 x 359.9 mm (8.5 x 14.17 inches).
4Universal is only supported in duplex mode if the width is between 210 mm (8.27 inches) and 215.9 mm (8.5 inches)
and length is between 279.4 mm (11 inches) and 355.6 mm (14 inches).
Paper and specialty media guide 61
Supported paper types and weights
Notes:
•Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper
as the 550‑sheet tray. The integrated multipurpose feeder supports dierent paper sizes, types, and
weights.
•Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper type 250‑sheet
tray
Manual
feeder
650‑sheet duo tray 550‑sheet
tray
Duplex mode
550‑sheet
tray
Multipurpose
feeder
Paper
•Plain
•Recycled
•Glossy
•Bond
•Letterhead
•Preprinted
•Colored
•Light
•Heavy
•Rough/Cotton
•Custom
Type [x]
Card stock X
Transparencies XXX
Labels
•Paper
X
Envelope X XXX
Paper and specialty media guide 62
Printing
Printing forms and documents
Printing forms
1From the home screen, navigate to:
Forms and Favorites > select form > Print
2If necessary, configure the print settings.
3Send the print job.
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before sending the
print job.
1From the document that you are trying to print, open the Print dialog.
2If necessary, adjust the settings.
3Send the print job.
Printing in black and white
From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Print Mode > Black Only >
Adjusting toner darkness
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Print Settings > Quality Menu > Toner Darkness.
3Adjust the setting, and then click Submit.
Printing 63
Using the printer control panel
1From the home screen, navigate to:
> Settings > Print Settings > Quality Menu > Toner Darkness
2Adjust the setting, and then touch .
Using Max Speed and Max Yield
Max Speed and Max Yield let you choose between a faster print speed or a higher toner yield. Max Yield is the
factory default setting.
•Max Speed—This lets you print in either black or color depending on what is set in the printer driver. The
printer prints in color unless Black Only is selected in the printer driver.
•Max Yield—This lets you switch from black to color based on the color content found on each page. Frequent
color mode switching can result to slower printing if the content of pages is mixed.
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Print Settings > Setup Menu.
3From the Printer Usage list, select Max Speed or Max Yield.
4Click Submit.
Using the printer control panel
1From the home screen, navigate to:
> Settings > Print Settings > Setup Menu
2From the Printer Usage list, select Max Speed or Max Yield.
3Tou ch Submit.
Printing 64
Printing from a flash drive
Printing from a flash drive
Notes:
•Before printing an encrypted PDF file, you will be prompted to type the file password from the printer
control panel.
•You cannot print files for which you do not have printing permissions.
1Insert a flash drive into the USB port.
Notes:
•A flash drive icon appears on the printer home screen when a flash drive is inserted.
•If you insert the flash drive when the printer requires attention, such as when a jam has occurred,
then the printer ignores the flash drive.
•If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After
these print jobs are processed, you may need to view the held jobs list to print documents from the
flash drive.
Warning—Potential Damage: Do not touch the printer or the flash drive in the area shown while actively
printing, reading, or writing from the memory device. Loss of data can occur.
2From the printer control panel, touch the document you want to print.
Printing 65
3Touch the arrows to specify the number of copies for printing, and then touch Print.
Notes:
•Do not remove the flash drive from the USB port until the document has finished printing.
•If you leave the flash drive in the printer after leaving the initial USB menu screen, then touch Held
Jobs on the home screen to print files from the flash drive.
Supported flash drives and file types
Notes:
•High‑speed USB flash drives must support the full‑speed standard. Low-speed USB devices are not
supported.
•USB flash drives must support the File Allocation Table (FAT) system. Devices formatted with New
Technology File System (NTFS) or any other file system are not supported.
Recommended flash drives File type
•Lexar JumpDrive FireFly (512MB and 1GB)
•SanDisk Cruzer Micro (512MB and 1GB)
•Sony Micro Vault Classic (512MB and 1GB)
Documents:
•.pdf
•.xps
Images:
•.dcx
•.gif
•.jpeg or .jpg
•.bmp
•.pcx
•.ti or .tif
•.webp
•.fls
Printing from a mobile device
Notes:
•Make sure that the printer and mobile device share the same wireless network. For more information on
configuring the wireless settings of your mobile device, see the documentation that came with the
device.
•Mobile printing is available only in some printer models.
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It
allows you to print directly to any Mopria‑certified printer.
Printing 66
Note: Before printing, make sure that the Mopria Print Service is enabled.
1From the home screen of your mobile device, launch a compatible application.
2Tap Print, and then select the printer.
3Send the print job.
Printing from a mobile device using Google Cloud Print
Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print
to any Google Cloud Print‑ready printer.
1From the home screen of your mobile device, launch an enabled application.
2Tap Print, and then select the printer.
3Send the print job.
Printing from a mobile device using AirPrint
AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certified
printer.
Notes:
•This application is supported only in some Apple devices.
•This application is supported only in some printer models.
1From the home screen of your mobile device, launch a compatible application.
2Select an item to print, and then tap the share icon.
3Tap Print, and then select a printer.
4Print the document.
Printing from a mobile device using Lexmark Mobile Print
LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2Select a printer.
3Print the document.
Printing 67
Printing confidential and other held jobs
Storing print jobs in the printer
1From the home screen, navigate to:
> Security > Confidential Print > select a print job type
Use To
Max Invalid PIN Limit the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name and
PIN are deleted.
Confidential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer
control panel.
Note: The PIN is set from the computer. It must be four digits, using the
numbers 0–9.
Repeat Job Expiration Print and store print jobs in the printer memory.
Verify Job Expiration Print one copy of a print job and hold the remaining copies. It lets you
examine if the first copy is satisfactory or not. The print job is
automatically deleted from the printer memory when all copies are
printed.
Reserve Job Expiration Store print jobs for printing at a later time.
Note: The print jobs are held until deleted from the Held Jobs menu.
Notes:
•Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
•You can set the printer to store print jobs in the printer memory until you start the print job from the
printer control panel.
•All print jobs that can be initiated by the user at the printer are called held jobs.
2Tou ch .
Printing held jobs
1From the document that you are trying to print, open the Print dialog.
2Select the printer, and then do either of the following:
•For Windows users, click Properties or Preferences, and then click Print and Hold.
•For Macintosh users, select Print and Hold.
3Select the print job type.
4If necessary, assign a user name.
5Send the print job.
Printing 68
6From the printer home screen, touch Held Jobs.
7Send the print job.
Printing information pages
Printing a font sample list
1From the home screen, navigate to:
> Reports > Print Fonts
2Tou ch PCL Fonts or PostScript Fonts.
Printing a directory list
A directory list shows the resources stored in a flash memory or on the printer hard disk.
From the home screen, navigate to:
> Reports > Print Directory
Canceling a print job
Canceling a print job from the printer control panel
1From the printer control panel, touch Cancel Job or press on the keypad.
2Touch the print job you want to cancel, and then touch Delete Selected Jobs.
Note: If you press on the keypad, then touch Resume to return to the home screen.
Canceling a print job from the computer
1Depending on the operating system, do either of the following:
•Open the printers folder, and then select your printer.
•From the System Preferences in the Apple menu, navigate to your printer.
2Select the print job to cancel.
Printing 69
Understanding the printer menus
Menus list
Note: Some menus are available only in some printer models.
Supplies Paper Menu Reports Network/Ports
Cyan Cartridge
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Waste Toner Bottle
Black or Color Imaging Kit
Maintenance Kit
Default Source
Paper Size/Type
Configure MP1
Substitute Size
Paper Texture
Paper Weight
Paper Loading
Custom Types
Custom Names
Universal Setup
Menu Settings Page
Device Statistics
Network Setup Page
Network [x] Setup Page
Profiles List
Print Fonts
Print Directory
Print Demo
Asset Report
Active NIC
Standard Network or Network [x]
Standard USB
SMTP Setup
Security Settings Help Option Card Menu
Miscellaneous Security Settings
Confidential Print
Erase Temporary Data Files
Security Audit Log
Set Date and Time
General Settings
Flash Drive Menu
Print Settings
Print All Guides
Color Quality
Print Quality
Printing Guide
Print Defects Guide
Information Guide
Supplies Guide
Note: A list of installed DLEs
(Download Emulators) appears.
1 This menu item appears only when a 650-sheet duo tray is attached.
Supplies menu
Use To
Cyan Cartridge View the status of the toner cartridges, which can be any
of the following:
Early Warning
Low
Invalid
Near End of Life
Replace
Missing
Defective
OK
Unsupported
Magenta Cartridge
Yellow Cartridge
Black Cartridge
Understanding the printer menus 70
Use To
Waste Toner Bottle
Near Full
Replace
Missing
OK
View the status of the waste toner bottle.
Imaging Kit
OK
Replace Black Imaging Kit
Replace Color Imaging Kit
View the status of the imaging kit.
Maintenance Kit
OK
Replace
View the status of the maintenance kit.
Paper menu
Default Source menu
Use To
Default Source
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Set a default paper source for all print jobs.
Notes:
•Tray 1 (standard tray) is the factory default setting.
•From the Paper menu, set Configure MP to "Cassette" for
Multipurpose Feeder to appear as a menu setting.
•If two trays contain paper of the same size and type, and the trays
have the same settings, then the trays are automatically linked.
When one tray is empty, the print job continues using the linked tray.
Paper Size/Type menu
Use To
Tray [x] Size
A4
A5
JIS‑B5
Letter
Legal
Executive
Oficio (Mexico)
Folio
Universal
Specify the size of the paper loaded in each tray.
Note: Letter is the U.S. factory default setting. A4 is the international
factory default setting.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 71
Use To
Tray [x] Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the type of the paper loaded in each tray.
Notes:
•Plain Paper is the factory default setting for Tray 1.
Custom Type [x] is the factory default setting for all other trays.
•If available, a user‑defined name will appear instead of Custom
Type [x].
•Use this menu to configure automatic tray linking.
•Only the 250-sheet tray supports transparency.
Multipurpose Feeder Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
Specify the size of the paper loaded in the multipurpose feeder.
Notes:
•Letter is the U.S. factory default setting. A4 is the international
factory default setting.
•From the Paper menu, set Configure MP to Cassette in order for
Multipurpose Feeder Size to appear as a menu.
•The multipurpose feeder does not automatically detect the paper
size. Make sure the paper size is set.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 72
Use To
Multipurpose Feeder Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the type of the paper loaded in the multipurpose feeder.
Notes:
•Custom [x] is the factory default setting.
•From the Paper menu, set Configure MP to Cassette in order for
Multipurpose Feeder Type to appear as a menu.
Manual Paper Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio (Mexico)
Folio
Statement
Universal
Specify the size of the paper being manually loaded.
Note: Letter is the U.S. factory default setting. A4 is the international
factory default setting.
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Glossy
Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton
Custom Type [x]
Specify the type of the paper being manually loaded.
Notes:
•Plain Paper is the factory default setting.
•From the Paper menu, set Configure MP to Manual in order for
Manual Paper Type to appear as a menu.
Note: Only installed trays and feeders are listed in this menu.
Understanding the printer menus 73
Use To
Manual Envelope Size
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
C5 Envelope
B5 Envelope
Other Envelope
Specify the size of the envelope being manually loaded.
Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the
international factory default setting.
Manual Envelope Type
Envelope
Custom Type [x]
Specify the type of the envelope being manually loaded.
Note: Envelope is the factory default setting.
Note: Only installed trays and feeders are listed in this menu.
Configure MP menu
Use To
Configure MP
Cassette
Manual
First
Determine when the printer selects paper from the multipurpose feeder.
Notes:
•Cassette is the factory default setting. Cassette configures the
multipurpose feeder as the automatic paper source.
•Manual sets the multipurpose feeder only for manual‑feed print jobs.
•First configures the multipurpose feeder as the primary paper
source.
Substitute Size menu
Use To
Substitute Size
O
Statement/A5
Letter/A4
All Listed
Substitute a specified paper size if the requested paper size is not
available.
Notes:
•All Listed is the factory default setting. All available substitutions are
allowed.
•O indicates that no size substitutions are allowed.
•Setting a size substitution lets the print job continue without Change
Paper appearing.
Understanding the printer menus 74
Paper Texture menu
Use To
Plain Texture
Smooth
Normal
Rough
Specify the relative texture of the plain paper loaded.
Note: Normal is the factory default setting.
Card Stock Texture
Smooth
Normal
Rough
Specify the relative texture of the card stock loaded.
Notes:
•Normal is the factory default setting.
•The options appear only if card stock is supported.
Transparency Texture
Smooth
Normal
Rough
Specify the relative texture of the transparencies loaded.
Note: Normal is the factory default setting.
Recycled Texture
Smooth
Normal
Rough
Specify the relative texture of the recycled paper loaded.
Note: Normal is the factory default setting.
Glossy Texture
Smooth
Normal
Rough
Specify the relative texture of the glossy paper loaded.
Note: Normal is the factory default setting.
Heavy Glossy Texture
Smooth
Normal
Rough
Specify the relative texture of the heavy glossy paper loaded.
Note: Normal is the factory default setting.
Labels Texture
Smooth
Normal
Rough
Specify the relative texture of the labels loaded.
Note: Normal is the factory default setting.
Bond Texture
Smooth
Normal
Rough
Specify the relative texture of the bond paper loaded.
Note: Rough is the factory default setting.
Envelope Texture
Smooth
Normal
Rough
Specify the relative texture of the envelopes loaded.
Note: Normal is the factory default setting.
Letterhead Texture
Smooth
Normal
Rough
Specify the relative texture of the letterhead loaded.
Note: Normal is the factory default setting.
Understanding the printer menus 75
Use To
Preprinted Texture
Smooth
Normal
Rough
Specify the relative texture of the preprinted paper loaded.
Note: Normal is the factory default setting.
Colored Texture
Smooth
Normal
Rough
Specify the relative texture of the colored paper loaded.
Note: Normal is the factory default setting.
Light Texture
Smooth
Normal
Rough
Specify the relative texture of the light paper loaded.
Note: Normal is the factory default setting.
Heavy Texture
Smooth
Normal
Rough
Specify the relative texture of the heavy paper loaded.
Note: Normal is the factory default setting.
Rough/Cotton Texture
Rough
Specify the relative texture of the cotton paper loaded.
Custom [x] Texture
Smooth
Normal
Rough
Specify the relative texture of the custom paper loaded.
Notes:
•Normal is the factory default setting.
•The options appear only if custom type is supported.
Paper Weight menu
Use To
Plain Weight
Light
Normal
Heavy
Specify the relative weight of the plain paper loaded.
Note: Normal is the factory default setting.
Card Stock Weight
Light
Normal
Heavy
Specify the relative weight of the card stock loaded.
Note: Normal is the factory default setting.
Transparency Weight
Light
Normal
Heavy
Specify the relative weight of the transparencies loaded.
Note: Normal is the factory default setting.
Understanding the printer menus 76
Use To
Recycled Weight
Light
Normal
Heavy
Specify the relative weight of the recycled paper loaded.
Note: Normal is the factory default setting.
Glossy Weight
Light
Normal
Heavy
Specify the relative weight of the glossy paper loaded.
Note: Normal is the factory default setting.
Heavy Glossy Weight
Light
Normal
Heavy
Specify the relative weight of the heavy glossy paper loaded.
Note: Normal is the factory default setting.
Labels Weight
Light
Normal
Heavy
Specify the relative weight of the labels loaded.
Note: Normal is the factory default setting.
Bond Weight
Light
Normal
Heavy
Specify the relative weight of the bond paper loaded.
Note: Normal is the factory default setting.
Envelope Weight
Light
Normal
Heavy
Specify the relative weight of the envelope loaded.
Note: Normal is the factory default setting.
Rough Envelope Weight
Light
Normal
Heavy
Specify the relative weight of the rough envelope loaded.
Note: Heavy is the factory default setting.
Letterhead Weight
Light
Normal
Heavy
Specify the relative weight of the letterhead loaded.
Note: Normal is the factory default setting.
Preprinted Weight
Light
Normal
Heavy
Specify the relative weight of the preprinted paper loaded.
Note: Normal is the factory default setting.
Colored Weight
Light
Normal
Heavy
Specify the relative weight of the colored paper loaded.
Note: Normal is the factory default setting.
Light Weight
Light
Specify that the relative weight of the paper loaded is light.
Understanding the printer menus 77
Use To
Heavy Weight
Heavy
Specify that the relative weight of the paper loaded is heavy.
Rough/Cotton Weight
Light
Normal
Heavy
Specify the relative weight of the rough or cotton paper loaded.
Note: Normal is the factory default setting.
Custom [x] Weight
Light
Normal
Heavy
Specify the relative weight of the custom paper loaded.
Notes:
•Normal is the factory default setting.
•The options appear only when the custom type is supported.
Paper Loading menu
Use To
Cardstock Loading
O
Determine and set two‑sided printing for all print jobs that specify
Cardstock as the paper type.
Recycled Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Recycled as the paper type.
Glossy Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Glossy as the paper type.
Heavy Glossy Loading
O
Determine and set two‑sided printing for all print jobs that specify
Heavy Glossy as the paper type.
Labels Loading
O
Determine and set two‑sided printing for all print jobs that specify
Labels as the paper type.
Bond Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Bond as the paper type.
Letterhead Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Letterhead as the paper type.
Preprinted Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Preprinted as the paper type.
Notes:
•Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected
from Printing Preferences or the Print dialog.
•O is the factory default setting for all the menus.
Understanding the printer menus 78
Use To
Colored Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Colored as the paper type.
Light Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Light as the paper type.
Heavy Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Heavy as the paper type.
Rough/Cotton Loading
O
Determine and set two‑sided printing for all print jobs that specify
Rough/Cotton as the paper type.
Custom [x] Loading
Duplex
O
Determine and set two‑sided printing for all print jobs that specify
Custom [x] as the paper type.
Note: Custom [x] Loading is available only when the custom
type is supported.
Notes:
•Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected
from Printing Preferences or the Print dialog.
•O is the factory default setting for all the menus.
Custom Types menu
Use To
Custom Type [x]
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Envelope
Associate a paper or specialty media type with a factory default Custom
Type [x] name or a user‑defined custom name created in the Embedded
Web Server or MarkVisionTM Professional.
Notes:
•Paper is the factory default setting for Custom Type [x].
•The custom media type must be supported in the selected tray or
feeder in order to print from that source.
Recycled
Paper
Card Stock
Transparency
Glossy
Rough/Cotton
Labels
Envelope
Specify a paper type when Recycled is selected.
Notes:
•Paper is the factory default setting.
•The Recycled paper type must be supported in the selected tray or
feeder in order to print from that source.
Understanding the printer menus 79
Custom Names menu
Use To
Custom Name [x] Specify a custom name for a paper type. This name replaces Custom
Type [x] in the printer menus.
Universal Setup menu
Use To
Units of Measure
Inches
Millimeters
Identify the units of measure.
Notes:
•Inches is the US factory default setting.
•Millimeters is the international factory default setting.
Portrait Width
3–8.5 inches
76–216 mm
Set the width for portrait orientation.
Notes:
•If the width exceeds the maximum, then the printer uses the
maximum width allowed.
•8.5 inches is the US factory default setting. You can increase
the width in 0.01‑inch increments.
•216 mm is the international factory default setting. You can
increase the width in 1‑mm increments.
Portrait Height
3–14.17 inches
76–360 mm
Set the width for portrait orientation.
Notes:
•If the height exceeds the maximum, then the printer uses the
maximum height allowed.
•14 inches is the US factory default setting. You can increase the
height in 0.01‑inch increments.
•356 mm is the international factory default setting. You can
increase the height in 1‑mm increments.
Reports menu
Use To
Menu Settings Page Print a report on the current printer menu settings. The report also contains
information about the status of the supplies and a list of hardware options
that are successfully installed.
Device Statistics Print a report containing printer statistics, such as supply information and
number of printed pages.
Network Setup Page Print a report containing information about the network settings of the
printer.
Note: This menu item appears only in network printers or printers
connected to print servers.
Understanding the printer menus 80
Use To
Network [x] Setup Page Print a report containing information about the network settings of the
printer.
Note: This menu item appears only in network printers or printers
connected to print servers, and when there is more than one network
option installed.
Profiles List Print a list of profiles stored in the printer.
Print Fonts
PCL Fonts
PostScript Fonts
Print a report of all the fonts available for the printer language currently set
in the printer.
Note: A separate list is available for PCL and PostScript emulations. Each
emulation report contains print samples and information about the
available fonts for each language.
Print Directory Print a list of all the resources stored in an optional flash memory card or
printer hard disk.
Notes:
•Job Buer Size must be set to 100%.
•Make sure that the memory card or hard disk is installed and working
properly.
Print Demo
Demo Page
[list of available demo pages]
Print demo files that are available in the firmware, the flash option, and the
disk option.
Asset Report Print a report containing asset information, including the printer serial
number and model name. The report contains text and UPC bar codes that
can be scanned into an asset database.
Event Log Summary Print a summary of logged events.
Network/Ports menu
Active NIC menu
Use To
Active NIC
Auto
[list of available network cards]
Allow the printer to connect to a network.
Notes:
•Auto is the factory default setting.
•This menu item appears only if an optional network adapter is installed.
Standard Network or Network [x] menu
Note: Only active ports appear in this menu.
Understanding the printer menus 81
Use To
Energy Ecient Ethernet
Enable
Disable
Reduce power consumption when the printer receives no data from the
Ethernet network.
Note: Enable is the factory default setting.
PCL SmartSwitch
On
O
Set the printer to automatically switch to PCL emulation when a print job
requires it, regardless of the default printer language.
Notes:
•On is the factory default setting.
•If PCL SmartSwitch is disabled, then the printer does not examine
incoming data and it uses the default printer language specified in the
Setup menu.
PS SmartSwitch
On
O
Set the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language.
Notes:
•On is the factory default setting.
•If PS SmartSwitch is disabled, then the printer does not examine
incoming data and it uses the default printer language specified in the
Setup menu.
NPA Mode
O
Auto
Set the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol.
Notes:
•Auto is the factory default setting.
•The printer automatically restarts when the setting is changed from the
control panel.
Network Buer
Auto
3KB to [maximum size allowed]
Set the size of the network input buer.
Notes:
•Auto is the factory default setting.
•The maximum size allowed depends on the amount of memory in the
printer, the size of the other link buers, and whether Resource Save is
set to On or O.
•To increase the maximum size range for the Network Buer, disable or
reduce the size of the parallel, serial, and USB buers.
•The printer automatically restarts when the setting is changed from the
control panel.
Job Buering
O
On
Auto
Temporarily store print jobs in the printer hard disk before printing. This menu
only appears when a formatted disk is installed.
Notes:
•O is the factory default setting.
•The printer automatically restarts when the setting is changed from the
control panel. The menu selection is then updated.
Understanding the printer menus 82
Use To
Mac Binary PS
On
O
Auto
Set the printer to process Macintosh binary PostScript print jobs.
Note: Auto is the factory default setting.
Standard Network Setup OR
Network [x] Setup
Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
Show and set the printer network settings.
Note: The Wireless menu appears only when the printer is connected to a
wireless network.
Reports menu
To access the menu, navigate to either of the following:
•Network/Ports > Standard Network > Standard Network Setup > Reports
•Network/Ports > Network [x] > Network [x] Setup > Reports
Use To
Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP
address.
Network Card menu
To access the menu, navigate to either of the following:
•Network/Ports > Standard Network > Standard Network Setup > Network Card
•Network/Ports > Network [x] > Network [x] Setup > Network Card
Use To
View Card Status
Connected
Disconnected
View the connection status of the wireless network adapter.
View Card Speed View the speed of an active wireless network adapter.
Energy Ecient Ethernet
Enable
Disable
Reduce power consumption when the printer receives no data from the
Ethernet network.
Note: Enable is the factory default setting.
Network Address
UAA
LAA
View the network addresses.
Understanding the printer menus 83
Use To
Job Timeout
0, 10–225 seconds
Set the amount of time it takes for a network print job to be canceled.
Notes:
•90 seconds is the factory default setting.
•A setting value of 0 disables the timeout.
•A value between 1 and 9 is invalid.
Banner Page
O
On
Allow the printer to print a banner page.
Note: O is the factory default setting.
TCP/IP menu
To access the menu, navigate to either of the following:
•Network/Ports > Standard Network > Standard Network Setup > TCP/IP
•Network/Ports > Network [x] > Network [x] Setup > TCP/IP
Note: This menu is available only in network printers or printers connected to print servers.
Use To
Set Hostname Set the current TCP/IP host name.
Note: This menu is available only in select printer models.
IP Address View or change the current TCP/IP address.
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto
IP settings to O. It also sets Enable BOOTP and Enable RARP to O on
systems that support BOOTP and RARP.
Netmask View or change the current TCP/IP netmask.
Gateway View or change the current TCP/IP gateway.
Enable DHCP
On
O
Specify the DHCP address and parameter assignment.
Note: On is the factory default setting.
Enable RARP
On
O
Specify the RARP address assignment setting.
Note: O is the factory default setting.
Enable BOOTP
On
O
Specify the BOOTP address assignment setting.
Note: On is the factory default setting.
Enable AutoIP
Ye s
No
Specify the Zero Configuration Networking setting.
Note: Yes is the factory default setting.
Enable FTP/TFTP
Ye s
No
Enable the built-in FTP server, which lets you send files to the printer using File
Transfer Protocol.
Note: Yes is the factory default setting.
Understanding the printer menus 84
Use To
Enable HTTP Server
Ye s
No
Enable the built-in Web server (Embedded Web Server). When enabled, the
printer can be monitored and managed remotely using a Web browser.
Note: Yes is the factory default setting.
WINS Server Address View or change the current WINS server address.
Enable DDNS
Ye s
No
View or change the current DDNS setting.
Note: Yes is the factory default setting.
Enable mDNS
Ye s
No
View or change the current mDNS setting.
Note: Yes is the factory default setting.
DNS Server Address View or change the current DNS server address.
Backup DNS Server Address [x] View or change the current DNS server address.
Enable HTTPS
Ye s
No
View or change the current HTTPS setting.
Note: Yes is the factory default setting.
IPv6 menu
To access the menu, navigate to either of the following:
•Network/Ports > Standard Network > Standard Network Setup > IPv6
•Network/Ports > Network [x] > Network [x] Setup > IPv6
Note: This menu is available only in network printers or printers that are attached to print servers.
Use To
Enable IPv6
On
O
Enable IPv6 in the printer.
Note: On is the factory default setting.
Auto Configuration
On
O
Specify whether or not the wireless network adapter accepts the
automatic IPv6 address configuration entries provided by a router.
Note: On is the factory default setting.
View Hostname Set the host name.
Note: These settings can be changed only from the Embedded
Web Server.
View Address
View Router Address
Enable DHCPv6
On
O
Enable DHCPv6 in the printer.
Note: On is the factory default setting.
Understanding the printer menus 85
Wireless menu
Note: This menu is available only in printers connected to a wireless network or printer models that have a
wireless network adapter.
To access the menu, navigate to:
Network/Ports > Network [x] > Network [x] Setup > Wireless
Use To
Wi‑Fi Protected Setup
Start Push Button Method
Start PIN Method
Establish a wireless network and enable network security.
Notes:
•Start Push Button Method connects the printer to a wireless
network when buttons on both the printer and the access point
(wireless router) are pressed within a given period of time.
•Start PIN Method connects the printer to a wireless network
when a PIN on the printer is entered into the wireless settings
of the access point.
Enable/Disable WPS Auto‑detection
Enable
Disable
Automatically detect the connection method that an access point
with WPS uses—Start Push Button Method or Start PIN Method.
Note: Disable is the factory default setting.
Network Mode
BSS Type
Infrastructure
Ad hoc
Specify the network mode.
Notes:
•Infrastructure is the factory default setting. This lets the printer
access a network using an access point.
•Ad hoc configures wireless connection directly between the
printer and a computer.
Compatibility
802.11b/g
802.11b/g/n
Specify the wireless standard for the wireless network.
Note: 802.11b/g/n is the factory default setting.
Choose Network Select an available network for the printer to use.
View Signal Quality View the quality of the wireless connection.
View Security Mode View the encryption method for the wireless network.
AppleTalk menu
Note: This menu is available only in printer models connected to a wired network or when an optional
network card is installed.
To access the menu, navigate to any of the following:
•Network/Ports > Standard Network > Standard Network Setup > AppleTalk
•Network/Ports > Network Setup [x] > AppleTalk
Understanding the printer menus 86
Use To
Activate
Ye s
No
Enable or disable AppleTalk support.
Note: Yes is the factory default setting.
View Name Show the assigned AppleTalk name.
Note: The name can be changed only from the Embedded Web Server.
View Address Show the assigned AppleTalk address.
Note: The address can be changed only from the Embedded Web
Server.
Set Zone
[list of zones available on the
network]
Provide a list of AppleTalk zones available on the network.
Note: The factory default setting is the default zone for the network. If no
default zone exists, then the zone marked with an asterisk (*) is the
default setting.
Standard USB menu
Use To
PCL SmartSwitch
On
O
Set the printer to automatically switch to PCL emulation when a print job
received through a USB port requires it, regardless of the default printer
language.
Notes:
•On is the factory default setting.
•When set to O, the printer does not examine incoming data. The printer
uses PostScript emulation if the PS SmartSwitch is set to On. It uses the
default printer language specified in the Setup menu if the PS
SmartSwitch is set to O.
PS SmartSwitch
On
O
Set the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language.
Notes:
•On is the factory default setting.
•When set to O, the printer does not examine incoming data. The printer
uses PCL emulation if the PCL SmartSwitch is set to On. It uses the
default printer language specified in the Setup menu if the PCL
SmartSwitch is set to O.
NPA Mode
On
O
Auto
Set the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol.
Notes:
•Auto is the factory default setting. Auto sets the printer to examine data,
determine the format, and then process it appropriately.
•The printer automatically restarts when changing the setting from the
printer control panel. The menu selection is then updated.
Understanding the printer menus 87
Use To
USB Buer
Disabled
Auto
3K to [maximum size allowed]
Set the size of the USB input buer.
Notes:
•Auto is the factory default setting.
•Disabled turns o job buering. Any jobs already buered on the printer
hard disk are printed before normal processing resumes.
•The USB buer size value can be changed in 1-K increments.
•The maximum size allowed depends on the amount of memory in the
printer, the size of the other link buers, and whether Resource Save is
set to On or O.
•To increase the maximum size range for the USB Buer, disable or
reduce the size of the parallel, serial, and network buers.
•The printer automatically restarts when the setting is changed from the
printer control panel. The menu selection is then updated.
Job Buering
O
On
Auto
Temporarily store print jobs in the printer hard disk before printing.
Notes:
•O is the factory default setting.
•On buers jobs on the printer hard disk.
•Auto buers print jobs only if the printer is busy processing data from
another input port.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is then updated.
Mac Binary PS
On
O
Auto
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•Auto is the factory default setting.
•On processes raw binary PostScript print jobs.
•O filters print jobs using the standard protocol.
ENA Address
yyy.yyy.yyy.yyy
Set the network address information for an external print server.
Note: This menu is available only when the printer is attached to an external
print server through the USB port.
ENA Netmask
yyy.yyy.yyy.yyy
Set the netmask information for an external print server.
Note: This menu is available only when the printer is attached to an external
print server through the USB port.
ENA Gateway
yyy.yyy.yyy.yyy
Set the gateway information for an external print server.
Note: This menu is available only when the printer is attached to an external
print server through the USB port.
Understanding the printer menus 88
SMTP Setup menu
Use To
Primary SMTP Gateway Specify SMTP server gateway and port information.
Note: 25 is the default SMTP gateway port.
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout
5–30
Specify the amount of time in seconds before the server stops trying
to send an e‑mail.
Note: 30 is the factory default setting.
Reply Address Specify a reply address of up to 128 characters in the e-mail sent by
the printer.
Use SSL
Disabled
Negotiate
Required
Set the printer to use SSL for increased security when connecting to
the SMTP server.
Notes:
•Disabled is the factory default setting.
•When the Negotiate setting is used, the SMTP server
determines if SSL will be used.
SMTP Server Authentication
No authentication required
Login/Plain
CRAM‑MD5
Digest‑MD5
NTLM
Kerberos 5
Specify the type of user authentication required for scan to e‑mail
privileges.
Note: “No authentication required” is the factory default setting.
Device‑Initiated E‑mail
None
Use Device SMTP Credentials
Specify what credentials will be used when communicating to the
SMTP server.
Notes:
•None is the factory default setting for Device‑Initiated E‑mail
and User‑Initiated E‑mail.
•“Device Userid” and “Device password” are used to log in to
the SMTP server when Use Device SMTP Credentials is
selected.
User‑Initiated E‑mail
None
Use Device SMTP Credentials
Use Session User ID and Password
Use Session E‑mail address and
Password
Prompt user
Device Userid
Device password
Kerberos 5 Realm
NTLM Domain
Understanding the printer menus 89
Security menu
Miscellaneous Security Settings menu
Use To
Login Restrictions
Login failures
Failure time frame
Lockout time
Panel Login Timeout
Remote Login Timeout
Limit the number and time frames of failed login attempts from the printer
control panel before all users are locked out.
Notes:
•“Login failures” specifies the number of failed login attempts before users
are locked out. You can choose from 1 to 10 attempts. The factory default
setting is 3.
•“Failure time frame” specifies the time frame during which failed login
attempts can be made before users are locked out. You can choose from
1 to 60 minutes. The factory default setting is 5 minutes.
•“Lockout time” specifies how long users are locked out after exceeding
the login failures limit. You can choose from 1 to 60 minutes. The factory
default setting is 5 minutes. The printer does not impose a lockout time if
you set to 1 minute.
•Panel Login Timeout specifies how long the printer remains idle on the
home screen before automatically logging the user o. You can choose
from 1 to 900 seconds. The factory default setting is 30 seconds.
•Remote Login Timeout specifies how long a remote interface remains
idle before automatically logging the user o. You can choose from 1 to
120 minutes. The factory default setting is 10 minutes.
Minimum PIN Length
1–16
Limit the digit length of the PIN.
Note: 4 is the factory default setting.
Confidential Print menu
Use To
Max Invalid PIN
O
2–10
Limit the number of times an invalid PIN can be entered.
Notes:
•This menu appears only when a formatted, non-defective printer hard disk is
installed.
•Once the limit is reached, the print jobs for that user name and PIN are deleted.
Confidential Job Expiration
O
1 hour
4 hours
24 hours
1 week
Limit the amount of time a confidential print job stays in the printer before it is deleted.
Notes:
•If the “Confidential Job Expiration” setting is changed while confidential print
jobs reside in the printer RAM or printer hard disk, then the expiration time for
those print jobs does not change to the new default value.
•If the printer is turned o, then all confidential jobs held in the printer RAM are
deleted.
Note: O is the factory default setting.
Understanding the printer menus 90
Use To
Repeat Job Expiration
O
1 hour
4 hours
24 hours
1 week
Set a time limit on how long the printer stores print jobs.
Verify Job Expiration
O
1 hour
4 hours
24 hours
1 week
Set a time limit on how long the printer stores print jobs needing verification.
Reserve Job Expiration
O
1 hour
4 hours
24 hours
1 week
Set a time limit on how long the printer stores print jobs for printing at a later time.
Note: O is the factory default setting.
Erase Temporary Data Files menu
Erase Temporary Data Files deletes only print job data on the printer hard disk that are not currently in use by
the file system. All permanent data on the printer hard disk are preserved, such as downloaded fonts, macros,
and held jobs.
Note: This menu appears only when a formatted, working printer hard disk is installed.
Use To
Wiping Mode
Auto
Specify the mode for erasing temporary data files.
Automatic Method
Single pass
Multiple pass
Mark all disk space used by a previous print job. This method does not permit
the file system to reuse this space until it has been cleared.
Notes:
•“Single pass” is the factory default setting.
•Only automatic wiping enables users to erase temporary data files
without having to turn o the printer for an extended amount of time.
•Highly confidential information should be erased using only the Multiple
pass method.
Understanding the printer menus 91
Security Audit Log menu
Use To
Export Log Let an authorized user export the audit log.
Notes:
•To export the audit log from the printer control panel, attach a flash drive
to the printer.
•The audit log can be downloaded from the Embedded Web Server and
saved on a computer.
Delete Log
Ye s
No
Specify whether or not audit logs are deleted.
Note: Yes is the factory default setting.
Configure Log
Enable Audit
Yes
No
Enable Remote Syslog
No
Yes
Remote Syslog Facility
0–23
Severity of Events to Log
0–7
Specify how and whether or not audit logs are created.
Notes:
•Enable Audit determines if events are recorded in the secure audit log
and remote syslog. No is the factory default setting.
•Enable Remote Syslog determines if logs are sent to a remote server. No
is the factory default setting.
•Remote Syslog Facility determines the value used to send logs to the
remote syslog server. 4 is the factory default setting.
•If the security audit log is activated, then the severity value of each event
is recorded. 4 is the factory default setting.
Set Date and Time menu
Use To
Current Date and Time View the current date and time settings for the printer.
Manually Set Date and Time Enter the date and time.
Notes:
•Date/Time is set in YYYY-MM-DD HH:MM:SS format.
•Manually setting the date and time sets “Enable NTP” (Network Time
Protocol) to On.
Time Zone Select the time zone.
Note: GMT is the factory default setting.
Automatically Observe DST
On
O
Set the printer to use the applicable daylight saving time (DST) start and end
times associated with the printer Time Zone setting.
Note: On is the factory default setting and uses the applicable Daylight
Saving Time associated with the Time Zone setting.
Enable NTP
On
O
Enable Network Time Protocol, which synchronizes the clocks of devices on a
network.
Note: On is the factory default setting.
Understanding the printer menus 92
Settings menu
Setup menu
Use To
Printer Language
PCL Emulation
PS Emulation
Set the default printer language.
Notes:
•PS Emulation is the factory default setting. PS Emulation
uses a PS interpreter for processing print jobs.
•PCL Emulation uses a PCL interpreter for processing
print jobs.
•Setting a printer language as the default does not
prevent a software program from sending print jobs that
use another printer language.
Job Waiting
On
O
Determine if print jobs are removed from the print queue when
they require unavailable printer options or custom settings.
These print jobs are stored in a separate print queue, so other
jobs print normally. When the missing information or options
are obtained, the stored jobs print.
Notes:
•O is the factory default setting.
•This menu item appears only if a non-read‑only printer
hard disk is installed. This requirement ensures that
stored jobs are not deleted if the printer loses power.
Print Area
Normal
Fit To Page
Whole Page
Set the logical and physical printable area.
Notes:
•Normal is the factory default setting. When attempting to
print data in the non‑printable area defined by the
Normal setting, the printer clips the image.
•Fit to Page fits the page content into the selected paper
size.
•Whole Page allows the image to be moved into the
non‑printable area defined by the Normal setting, but the
printer clips the image at the Normal setting boundary.
This setting aects only pages printed using a PCL 5e
interpreter and has no eect on pages printed using the
PCL XL or PostScript interpreter.
Printer Usage
Max Yield
Max Speed
Set color toner use in printing.
Note: Max Yield is the factory default setting.
Understanding the printer menus 93
Use To
Black Only Mode
On
O
Set the printer to print text and graphics using only the black
toner cartridge.
Notes:
•O is the factory default setting.
•The setting value does not aect the ability of the printer
to generate color output from flash drive print jobs.
Download Target
RAM
Flash
Disk
Set the storage location for downloads.
Notes:
•RAM is the factory default setting. Storing downloads in
the RAM is temporary.
•Storing downloads in a flash memory or on a printer hard
disk places them in permanent storage. Downloads
remain in the flash memory or printer hard disk even
when the printer is turned o.
•This menu item appears only if an optional flash memory
or printer hard disk is installed.
Resource Save
On
O
Specify how the printer handles temporary downloads, such
as fonts and macros stored in the RAM, when the printer
receives a job that requires more memory than is available.
Notes:
•O is the factory default setting. O sets the printer to
retain the downloads only until memory is needed.
Downloads are deleted in order to process print jobs.
•On sets the printer to retain downloads during language
changes and printer resets. If the printer runs out of
memory, 38 Memory full appears, but downloads are
not deleted.
Print All Order
Alphabetical
Oldest First
Newest First
Specify the order in which held and confidential jobs are
printed .
Note: Alphabetical is the factory default setting.
Understanding the printer menus 94
General Settings menu
Use To
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Greek
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Set the language of the text that appears on the display.
Note: Not all languages are available for all models. You may
need to install special hardware for some languages.
Show Supply Estimates
Show estimates
Do not show estimates
View the supply estimates on the control panel, Embedded
Web Server, menu settings, and device statistics reports.
Note: Show estimates is the factory default setting.
Eco-Mode
O
Energy
Energy/Paper
Paper
Minimize the use of energy, paper, or specialty media.
Notes:
•O is the factory default setting. This setting resets the
printer to its factory default settings.
•Setting Eco-Mode to Energy or Paper may aect printer
performance, but not print quality.
Quiet Mode
O
On
Reduce printer noise.
Note: O is the factory default setting.
Run Initial Setup
Ye s
No
Run the setup wizard.
Understanding the printer menus 95
Use To
Keyboard
Keyboard Type
English
Francais
Francais Canadien
Deutsch
Italiano
Espanol
Greek
Dansk
Norsk
Nederlands
Svenska
Suomi
Portuguese
Russian
Polski
Swiss German
Swiss French
Korean
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Japanese
Custom Key [x]
Specify a language and custom key information for the
keyboard on the display.
Paper Sizes
US
Metric
Specify the unit of measurement for paper sizes.
Notes:
•US is the factory default setting.
•The country or region selected in the initial setup wizard
determines the initial paper size setting.
Understanding the printer menus 96
Use To
Displayed Information
Left Side
Right Side
Specify the display information on the upper corners of the
home screen.
Select from the following options:
None
IP Address
Hostname
Contact Name
Location
Date/Time
mDNS/DDNS Service Name
Zero Configuration Name
Custom Text [x]
Model Name
Notes:
•IP Address is the factory default setting for Left Side.
•Date/Time is the factory default setting for Right Side.
Displayed Information (continued)
Custom Text [x]
Customize the text to display in the upper corners of the home
screen.
Note: You can type up to 32 characters.
Displayed Information (continued)
Black Toner
Cyan Toner
Magenta Toner
Ye l l o w To ne r
Waste Toner Bottle
Fuser
Transfer Module
Specify the display information for the supplies.
Select from the following options:
When to display
Do not display
Display
Message to display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
•Do not display is the factory default setting for When to
display.
•Default is the factory default setting for Message to
display.
Understanding the printer menus 97
Use To
Displayed Information (continued)
Paper Jam
Load Paper
Service Errors
Customize the displayed information for certain menus.
Select from the following options:
Display
Yes
No
Message to display
Default
Alternate
Default
[text entry]
Alternate
[text entry]
Notes:
•No is the factory default setting for Display.
•Default is the factory default setting for Message to
display.
Home screen customization
Change Language
Search Held Jobs
Held Jobs
USB Drive
Profiles and Apps
Bookmarks
Jobs by User
Forms and Favorites
Background and Idle Screen
Eco-Settings
Change the icons that appear on the home screen.
Select from the following options:
Display
Do Not display
Date Format
MM‑DD‑YYYY
DD‑MM‑YYYY
YYYY‑MM‑DD
Format the printer date.
Note: MM‑DD‑YYYY is the U.S. factory default setting. DD-
MM-YYYY is the international factory default setting.
Time Format
12 hour A.M./P.M.
24 hour clock
Format the time.
Note: 12 hour A.M./P.M. is the factory default setting.
Screen Brightness
20–100
Specify the brightness of the display.
Note: 100 is the factory default setting.
Audio Feedback
Button Feedback
On
O
Volume
1–10
Set the button volume and feedback.
Notes:
•On is the factory default setting for Button Feedback.
•5 is the factory default setting for Volume.
Understanding the printer menus 98
Use To
Show Bookmarks
Ye s
No
Specify whether to display bookmarks from the Held Jobs
area.
Note: Yes is the factory default setting.
Web Page Refresh Rate
30–300
Specify the number of seconds between Embedded Web
Server refreshes.
Note: 120 is the factory default setting.
Contact Name Specify a contact name for the printer.
Note: The contact name is stored on the Embedded Web
Server.
Location Specify the printer location.
Note: The location is stored on the Embedded Web Server.
Alarms
Alarm Control
Cartridge Alarm
Set an alarm when the printer requires user intervention.
For each alarm type, select from the following options:
O
Single
Continuous
Note: Single is the factory default setting.
Timeouts
Standby Mode
Disabled
1–240
Set the time in minutes before the printer enters a lower power
state.
Note: 15 is the factory default setting.
Timeouts
Sleep Mode
Disabled
1–120
Set the idle time before the printer begins operating in Sleep
Mode.
Notes:
•20 is the factory default setting.
•Disabled appears only when Energy Conserve is set to
O.
•Lower settings conserve more energy, but may require
longer warm‑up times.
Timeouts
Print with Display O
Allow printing with display o
Display on when printing
Print a job with the display turned o.
Note: Display on when printing is the factory default setting.
Understanding the printer menus 99
Use To
Timeouts
Hibernate Timeout
Disabled
20 minutes
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days
1 week
2 weeks
1 month
Set the time before the printer enters Hibernate mode.
Note: 3 days is the factory default setting.
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate
Set the printer to Hibernate mode even if there is an active
Ethernet connection.
Notes:
•Hibernate is the factory default setting.
•The fax function is available only in some printer models.
Timeouts
Screen Timeout
15–300
Set the idle time before the display automatically returns to a
Ready state.
Note: 30 is the factory default setting.
Timeouts
Print Timeout
Disabled
1–255
Set the printer to end a print job after it has been idle for the
specified amount of time.
Notes:
•90 is the factory default setting.
•When the timer expires, any partially printed page still in
the printer is printed, and then the printer checks to see
if any new print jobs are waiting.
•Print Timeout is available only when using PCL
emulation.
Timeouts
Wait Timeout
Disabled
15–65535
Set the time in seconds the printer waits to receive more data
from the host.
Notes:
•40 is the factory default setting.
•Wait Timeout is available only when the printer is using
PostScript emulation.
Timeouts
Job Hold Timeout
5–255
Set the time the printer waits for user intervention before it
holds jobs that require unavailable resources.
Notes:
•30 seconds is the factory default setting.
•This menu appears only when a hard disk is installed.
Understanding the printer menus 100
Use To
Error Recovery
Auto Reboot
Reboot when idle
Reboot always
Reboot never
Set the printer to restart when an error occurs.
Note: Reboot always is the factory default setting.
Error Recovery
Max Auto Reboots
1–20
Determine the number of automatic reboots that the printer
can perform.
Note: 2 is the factory default setting.
Print Recovery
Auto Continue
Disabled
5–255
Let the printer automatically continue printing from certain
oine situations when these are not resolved within the
specified time period.
Note: Disabled is the factory default setting.
Print Recovery
Jam Recovery
On
O
Auto
Specify whether the printer reprints jammed pages.
Note: Auto is the factory default setting. The printer reprints
jammed pages unless other printer tasks need the memory
required to hold the pages.
Print Recovery
Page Protect
O
On
Set the printer to print the correct output for a page.
Note: O is the factory default setting.
Accessibility Settings
Prolong Screen Timeout
On
O
Remain in the same location and reset the Screen Timeout
timer instead of returning to the home screen.
Note: O is the factory default setting.
Accessibility Settings
Speech Rate
Very Slow
Slow
Normal
Fast
Faster
Very Fast
Rapid
Very Rapid
Fastest
Adjust the Voice Guidance speaking rate.
Note: Normal is the factory default setting.
Accessibility Settings
Headphone Volume
1–10
Set the headphones volume.
Note: 5 is the factory default setting.
Information Sent to Lexmark
Supplies and Page Usage (Anonymous)
On
O
Send anonymous device usage information to Lexmark.
Note: The default value depends on what you selected
during the initial setup.
Understanding the printer menus 101
Use To
Press Sleep Button
Do Nothing
Sleep
Hibernate
Determine how the printer, while in idle state, reacts to a short
press of the Sleep button.
Note: Sleep is the factory default setting.
Press and Hold Sleep Button
Do Nothing
Sleep
Hibernate
Determine how the printer, while in idle state, reacts to a long
press of the Sleep button.
Note: Do Nothing is the factory default setting.
Factory Defaults
Do Not Restore
Restore Now
Use the printer factory default settings.
Notes:
•Do Not Restore is the factory default setting.
•Restore Now sets all printer settings to the factory
default settings except for the Network/Ports menu
settings. All downloads stored in the RAM are deleted.
Downloads stored in the flash memory or on a hard disk
are not aected.
Export Configuration File
Export
Export configuration files to a flash drive.
Export Compressed Logs File
Export
Export the printer compressed logs file to a flash drive.
Flash Drive menu
Use To
Copies
1–999
Specify a default number of copies for each print job.
Note: 1 is the factory default setting.
Paper Source
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Set a default paper source for all print jobs.
Note: Tray 1 is the factory default setting.
Color
Color
Black Only
Generate color or black‑and‑white outputs.
Notes:
•Color is the factory default setting.
•This setting can generate color output only from a flash drive print job.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)
Stack the pages of a print job in sequence when printing multiple copies.
Note: “(1,2,3) (1,2,3)” is the factory default setting.
Sides (Duplex)
1 sided
2 sided
Specify whether prints are on one side or on both sides of the paper.
Note: “1 sided” is the factory default setting.
Understanding the printer menus 102
Use To
Duplex Binding
Long Edge
Short Edge
Define binding for duplexed pages in relation to paper orientation.
Notes:
•Long Edge is the factory default setting. Long Edge assumes binding
along the long edge of the page (left edge for portrait and top edge for
landscape).
•Short Edge assumes binding along the short edge of the page (top edge
for portrait and left edge for landscape).
Paper Saver Orientation
Auto
Landscape
Portrait
Specify the orientation of a multiple‑page document.
Notes:
•Auto is the factory default setting. The printer chooses between portrait
and landscape.
•This setting aects jobs only when Paper Saver is set to any value other
than O.
Paper Saver
O
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Print multiple‑page images on one side of the paper.
Notes:
•O is the factory default setting.
•The number selected is the number of page images that will print per
side.
Paper Saver Border
None
Solid
Print a border on each page image when using Paper Saver Border.
Notes:
•None is the factory default setting.
•This setting aects jobs only when Paper Saver is set to any value other
than O.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple‑page images when using Paper Saver
Ordering.
Notes:
•Horizontal is the factory default setting.
•Positioning depends on the number of page images and whether they
are in portrait or landscape orientation.
•This setting aects jobs only when Paper Saver is set to any value other
than O.
Understanding the printer menus 103
Use To
Separator Sheets
O
Between Copies
Between Jobs
Between Pages
Specify whether blank separator sheets are inserted.
Notes:
•O is the factory default setting.
•Between Copies inserts a blank sheet between each copy of a print job
when Collate is set to “(1,2,3) (1,2,3).” When Collate is set to “(1,1,1) (2,2,2),”
then a blank page is inserted between each set of printed pages, such as
after all page 1's and after all page 2's.
•Between Jobs inserts a blank sheet between print jobs.
•Between Pages inserts a blank sheet between each page of the print job.
This setting is useful when printing transparencies or inserting blank
pages in a document for notes.
Separator Sheet Source
Tray [x]
Multipurpose Feeder
Specify the paper source for separator sheets.
Note: Tray 1 is the factory default setting.
Blank Pages
Do Not Print
Print
Specify whether blank pages are inserted in a print job.
Note: Do Not Print is the factory default setting.
Print Settings
Finishing menu
Use To
Sides (Duplex)
1 sided
2 sided
Specify whether two‑sided (duplex) printing is set as the default for all print jobs.
Notes:
•“1 sided” is the factory default setting.
•You can set two‑sided printing from the printer software.
For Windows users:
Click File > Print, and then click Properties, Preferences, Options, or
Setup.
For Macintosh users:
Choose File > Print, and then adjust the settings from the Print dialog and
pop‑up menus.
Duplex Binding
Long Edge
Short Edge
Define binding for duplexed pages in relation to page orientation.
Notes:
•Long Edge is the factory default setting. This assumes binding along the
long edge of the page (left edge for portrait and top edge for landscape).
•Short Edge assumes binding along the short edge of the page (top edge
for portrait and left edge for landscape).
Copies
1–999
Specify the default number of copies for each print job.
Note: 1 is the factory default setting.
Understanding the printer menus 104
Use To
Blank Pages
Do Not Print
Print
Specify whether blank pages are inserted in a print job.
Note: Do Not Print is the factory default setting.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)
Stack the pages of a print job in sequence when printing multiple copies.
Note: “(1,2,3) (1,2,3)” is the factory default setting.
Separator Sheets
O
Between Copies
Between Jobs
Between Pages
Specify whether blank separator sheets are inserted.
Notes:
•O is the factory default setting.
•Between Copies inserts a blank sheet between each copy of a print job if
Collate is set to “(1,2,3) (1,2,3).” If Collate is set to “(1,1,1) (2,2,2),” then a
blank page is inserted between each set of printed pages, such as after
all page 1's and after all page 2's.
•Between Jobs inserts a blank sheet between print jobs.
•Between Pages inserts a blank sheet between each page of a print job.
This setting is useful when printing transparencies or when inserting
blank pages in a document.
Separator Source
Tray [x]
Multipurpose Feeder
Specify the paper source for the separator sheet.
Note: Tray 1 (standard tray) is the factory default setting.
Paper Saver
O
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Print multiple pages on a single sheet of paper.
Notes:
•O is the factory default setting.
•When the number of pages per sheet is selected, each page is scaled so
that the number of pages you want can be displayed on the sheet.
Paper Saver Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specify the order in which pages are printed on a single sheet when using Paper
Saver.
Notes:
•Horizontal is the factory default setting.
•Positioning depends on the number of page images and whether they
are in portrait or in landscape orientation.
Paper Saver Orientation
Auto
Landscape
Portrait
Specify the orientation in which pages are printed on a single sheet.
Note: Auto is the factory default setting. The printer chooses between
portrait and landscape.
Paper Saver Border
None
Solid
Print a border when using Paper Saver.
Note: None is the factory default setting.
Understanding the printer menus 105
Quality menu
Use To
Print Mode
Color
Black Only
Specify whether images are printed in black and white or in color.
Notes:
•Color is the factory default setting.
•The printer driver is capable of overriding this setting.
Color Correction
Auto
O
Manual
Adjust the color output on the printed page.
Notes:
•Auto is the factory default setting. This applies dierent color conversion
tables to each object on the printed page.
•O turns o color correction.
•Manual allows customization of the color tables using the settings available
from the Manual Color menu.
•Due to the dierences in additive and subtractive colors, certain colors that
appear on computer monitors are impossible to duplicate on the printed
page.
Print Resolution
1200 dpi
4800 CQ
Specify the printed output resolution in dots per inch or in color quality (CQ).
Note: 4800 CQ is the factory default setting.
Toner Darkness
1–5
Lighten or darken the printed output.
Notes:
•4 is the factory default setting.
•Selecting a smaller number can help conserve toner.
Enhance Fine Lines
On
O
Enable a print mode preferable for files such as architectural drawings, maps,
electrical circuit diagrams, and flow charts.
Notes:
•O is the factory default setting.
•To set this option using the Embedded Web Server, type the network printer
IP address in the Web browser address field.
•You can set this option from the software program.
For Windows users:
Click File > Print, and then click Properties, Preferences, Options, or Setup.
For Macintosh users:
Choose File > Print, and then adjust the settings from the Print dialog and
pop‑up menus.
Color Saver
On
O
Reduce the amount of toner used for graphics and images. The amount of toner
used for text is not reduced.
Notes:
•O is the factory default setting.
•On overrides Toner Darkness settings.
Understanding the printer menus 106
Use To
RGB Brightness
‑6 to 6
Adjust the printed output either by lightening or darkening it. You can conserve
toner by lightening the output.
Note: 0 is the factory default setting.
RGB Contrast
0–5
Adjust the contrast of printed objects.
Note: 0 is the factory default setting.
RGB Saturation
0–5
Adjust saturation in color outputs.
Note: 0 is the factory default setting.
Color Balance
Cyan
‑5 to 5
Magenta
‑5 to 5
Ye l l o w
‑5 to 5
Black
‑5 to 5
Reset Defaults
Adjust color in printed output by increasing or decreasing the amount of toner
being used for each color.
Note: 0 is the factory default setting.
Color Samples
sRGB Display
sRGB Vivid
Display—True Black
Vivid
O—RGB
US CMYK
Euro CMYK
Vivid CMYK
O—CMYK
Print sample pages for each of the RGB and CMYK color conversion tables used
in the printer.
Notes:
•Selecting any setting prints the sample.
•Color samples consist of a series of colored boxes along with the RGB or
CMYK combination that creates the color observed. These pages can be
used to help decide which combinations to use to get the printed output
you want.
•To access a complete list of color sample pages using the Embedded Web
Server, type the network printer IP address in the Web browser address
field.
Understanding the printer menus 107
Use To
Manual Color
RGB Image
RGB Text
RGB Graphics
Customize the RGB color conversions.
Select from the following options:
Vivid
sRGB Display
Display—True Black
sRGB Vivid
O
Notes:
•sRGB Display is the factory default setting for RGB Image. This applies a
color conversion table to an output that matches the colors displayed on a
computer monitor.
•sRGB Vivid is the factory default setting for RGB Text and RGB Graphics.
This applies a color table that increases saturation. This is preferred for
business graphics and text.
•Vivid applies a color conversion table that produces brighter, more
saturated colors.
•“Display—True Black” applies a color conversion table that uses only black
toner for neutral gray colors.
•O turns o color conversion.
Manual Color (continued)
CMYK Image
CMYK Text
CMYK Graphics
Customize the CMYK color conversions.
Select from the following options:
US CMYK
Euro CMYK
Vivid CMYK
O
Notes:
•US CMYK is the factory default setting. This applies a color conversion table
that tries to produce output that matches SWOP color output.
•Euro CMYK is the international factory default setting. This applies a color
conversion table that tries to produce output that matches Euroscale color
output.
•Vivid CMYK increases color saturation for the US conversion table.
•O turns o color conversion.
Spot Color Replacement Assign specific CMYK values to named spot colors.
Note: This menu is available only in the Embedded Web Server.
Color Adjust Initiate a recalibration of color conversion tables and allow the printer to make
adjustments for color variations in output.
Notes:
•Adjusting color starts when the menu is selected. Adjusting color
appears on the display until the process is finished.
•Color variations in output sometimes result from changeable conditions
such as room temperature and humidity. Color adjustments are made on
printer algorithms. Color alignment is also recalibrated in this process.
Understanding the printer menus 108
Job Accounting menu
Note: This menu item appears only when a printer hard disk is installed. Make sure that the hard disk is not
read/write‑ or write‑protected.
Use To
Job Accounting Log
O
On
Set if the printer creates a log of the print jobs it receives.
Note: O is the factory default setting.
Job Accounting Utilities Print and delete log files or export them to a flash drive.
Accounting Log Frequency
Daily
Weekly
Monthly
Set how often a log file is created.
Note: Monthly is the factory default setting.
Log Action at End of Frequency
None
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Set how the printer responds when the frequency threshold expires.
Note: None is the factory default setting.
Log Near Full Level
O
1–99
Specify the maximum size of the log file before the printer executes the Log
Action at Near Full.
Note: 5 is the factory default setting.
Log Action at Near Full
None
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Set how the printer responds when the hard disk is nearly full.
Notes:
•None is the factory default setting.
•The value defined in Log Near Full Level determines when this action is
triggered.
Log Action at Full
None
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All Logs
Delete All But Current
Set how the printer responds when disk usage reaches the maximum limit
(100MB).
Note: None is the factory default setting.
Understanding the printer menus 109
Use To
URL to Post Logs Set where the printer posts job accounting logs.
E‑mail to Send Logs Specify the e‑mail address to which the device sends job accounting logs.
Log File Prefix Specify the prefix you want for the log file name.
Note: The current host name defined in the TCP/IP menu is used as the
default log file prefix.
Utilities menu
Use To
Remove Held Jobs
Confidential
Held
Not Restored
All
Delete confidential and held jobs from the printer hard disk.
Notes:
•Selecting a setting aects only print jobs that are resident in the printer.
Bookmarks, print jobs on flash drives, and other types of held jobs are
not aected.
•Not Restored removes all Print and Hold jobs that are not restored from
the printer hard disk or memory.
Format Flash
Ye s
No
Format the flash memory.
Warning—Potential Damage: Do not turn o the printer while the flash
memory is being formatted.
Notes:
•Yes deletes all data stored in flash memory.
•No cancels the format request.
•Flash memory refers to the memory added by installing a flash memory
card in the printer.
•The flash memory option card must not be read/write‑ or write‑protected.
•This menu item appears only when a non‑defective flash memory card is
installed.
Delete Downloads on Disk
Delete Now
Do Not Delete
Delete downloads from the printer hard disk, including all held jobs, buered
jobs, and parked jobs.
Notes:
•Delete Now sets the printer to delete the downloads and allows the
display to return to the originating screen after the deletion.
•Do Not Delete sets the printer display to return to the main Utilities menu
for touch‑screen printer models. When selected in non‑touch‑screen
printer models, Do Not Delete sets the printer to return to the originating
screen after the deletion.
Activate Hex Trace Assist in isolating the source of a print job problem.
Notes:
•When activated, all data sent to the printer is printed in hexadecimal and
character representation, and control codes are not executed.
•To exit or deactivate Hex Trace, turn o or reset the printer.
Understanding the printer menus 110
Use To
Coverage Estimator
O
On
Provide an estimate of the percentage coverage of toner on a page. The
estimate is printed on a separate page at the end of each print job.
Note: O is the factory default setting.
XPS menu
Use To
Print Error Pages
O
On
Print a page containing information on errors, including XML markup errors.
Note: O is the factory default setting.
PDF menu
Use To
Scale to Fit
Ye s
No
Scale page content to fit the selected paper size.
Note: No is the factory default setting.
Annotations
Do Not Print
Print
Print annotations in a PDF.
Note: Do Not Print is the factory default setting.
PostScript menu
Use To
Print PS Error
On
O
Print a page containing the PostScript error.
Note: O is the factory default setting.
Lock PS Startup Mode
On
O
Enable users to disable the SysStart file.
Note: O is the factory default setting.
Font Priority
Resident
Flash/Disk
Establish the font search order.
Notes:
•Resident is the factory default setting.
•This menu item appears only when a formatted, non‑defective flash
memory option card or printer hard disk is installed.
•Make sure the flash memory option or printer hard disk is not
read/write‑, write‑, or password‑protected.
•Job Buer Size must not be set to 100%.
Understanding the printer menus 111
Use To
Image Smoothing
On
O
Enhance the contrast and sharpness of low‑resolution images and
smoothen their color transitions.
Notes:
•O is the factory default setting.
•Image Smoothing has no eect on images that are 300 dpi or higher
in resolution.
PCL Emul menu
Use To
Font Source
Resident
Download
All
Specify the set of fonts used in the Font Name menu.
Notes:
•“Resident” is the factory default setting. It shows the factory default
set of fonts downloaded in the RAM.
•“Download” shows all the fonts downloaded in the RAM.
•“All” shows all fonts available to any option.
Font Name
Courier 10
Identify a specific font and where it is stored.
Note: Courier 10 is the factory default setting.
Symbol Set
10U PC‑8
12U PC‑850
Specify the symbol set for each font name.
Notes:
•10U PC‑8 is the U.S. factory default setting. 12U PC‑850 is the
international factory default setting.
•A symbol set is a set of alphabetical and numeric characters,
punctuation, and special symbols. Symbol sets support the dierent
languages or specific programs, such as math symbols for scientific
text. Only the supported symbol sets are shown.
PCL Emulation Settings
Point Size
1.00–1008.00
Change the point size for scalable typographic fonts.
Notes:
•12 is the factory default setting.
•Point size refers to the height of the characters in the font. One point
equals approximately 0.014 of an inch. This can be increased or
decreased in 0.25‑point increments.
PCL Emulation Settings
Pitch
0.08–100.00
Specify the font pitch for scalable monospaced fonts.
Notes:
•10 is the factory default setting.
•Pitch refers to the number of fixed‑space characters per inch (cpi).
This can be increased or decreased in 0.01‑cpi increments.
•For non‑scalable monospaced fonts, the pitch appears on the
display but cannot be changed.
Understanding the printer menus 112
Use To
PCL Emulation Settings
Orientation
Portrait
Landscape
Specify the orientation of text and graphics on a page.
Notes:
•Portrait is the factory default setting. It prints text and graphics
parallel to the short edge of the page.
•Landscape prints text and graphics parallel to the long edge of the
page.
PCL Emulation Settings
Lines per Page
1–255
Specify the number of lines that print on each page.
Notes:
•60 is the U.S. factory default setting. 64 is the international default
setting.
•The printer sets the amount of space between each line based on
the Lines per Page, Paper Size, and Orientation settings. Select the
paper size and orientation before setting Lines per Page.
PCL Emulation Settings
A4 Width
198 mm
203 mm
Set the printer to print on A4‑size paper.
Notes:
•198 mm is the factory default setting.
•The 203‑mm setting sets the width of the page to allow the printing
of eighty 10‑pitch characters.
PCL Emulation Settings
Auto CR after LF
On
O
Specify whether the printer automatically performs a carriage return (CR)
after a line feed (LF) control command.
Note: O is the factory default setting.
PCL Emulation Settings
Auto LF after CR
On
O
Specify whether the printer automatically performs a line feed (LF) after a
carriage return (CR) control command.
Note: O is the factory default setting.
Understanding the printer menus 113
Use To
Tray Renumber
Assign Multipurpose Feeder
O
None
0–199
Assign Tray [x]
O
None
0–199
Assign Manual Paper
O
None
0–199
Assign Manual Envelope
O
None
0–199
Configure the printer to work with printer software or programs that use
dierent source assignments for trays and feeders.
Notes:
•“O” is the factory default setting.
•“None” ignores the Select Paper Feed command. This option
appears only when it is selected by the PCL 5e interpreter.
•“0–199” allows a custom setting to be assigned.
Tray Renumber
View Factory Defaults
MPF Default = 8
T1 Default = 1
T2 Default = 4
T3 Default = 5
T4 Default = 20
T5 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3
Show the factory default setting assigned to each tray or feeder.
Tray Renumber
Restore Defaults
Yes
No
Restore all tray and feeder assignments to the factory default settings.
Understanding the printer menus 114
HTML menu
Use To
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers
Joanna MT
Letter Gothic
Lubalin Graph
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Tay
Times
TimesNewRoman
Univers
Zapf Chancery
NewSansMTCS
NewSansMTCT
New SansMTJA
NewSansMTKO
Set the default font for HTML documents.
Note: The Times font is used in HTML documents that do
not specify a font.
Use To
Font Size
1–255 pt
Set the default font size for HTML documents.
Notes:
•12 pt is the factory default setting.
•Font size can be increased in 1‑point increments.
Scale
1–400%
Scale the default font for HTML documents.
Notes:
•100% is the factory default setting.
•Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape
Set the page orientation for HTML documents.
Note: Portrait is the factory default setting.
Margin Size
8–255 mm
Set the page margin for HTML documents.
Notes:
•19 mm is the factory default setting.
•Margin size can be increased in 1‑mm increments.
Understanding the printer menus 115
Use To
Backgrounds
Do Not Print
Print
Specify whether to print backgrounds on HTML documents.
Note: Print is the factory default setting.
Image menu
Use To
Auto Fit
On
O
Select the optimal paper size, scaling, and orientation.
Note: On is the factory default setting. It overrides scaling and orientation
settings for some images.
Invert
On
O
Invert bitonal monochrome images.
Notes:
•O is the factory default setting.
•This setting does not apply to GIF or JPEG images.
Scaling
Anchor Top Left
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Scale the image to fit the selected paper size.
Notes:
•Best Fit is the factory default setting.
•When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait
Landscape
Reverse Portrait
Reverse Landscape
Set the image orientation.
Note: Portrait is the factory default setting.
Help menu
The Help menu consists of a series of Help pages that are stored in the printer as PDFs. They contain information
about using the printer and performing printing tasks.
English, French, German, and Spanish translations are stored in the printer. Other translations are available at
http://support.lexmark.com.
Menu item Description
Print All Guides Prints all the guides
Media Guide Provides a list of the paper sizes supported in trays and feeders
Menu Map Provides a list of the printer control panel menus and settings
Printing Guide Provides information about loading paper and other specialty media
Color Quality Guide Provides information about solving color quality issues
Print Quality Provides information about solving print quality issues
Understanding the printer menus 116
Menu item Description
Supplies Guide Provides part numbers for ordering supplies
Moving Guide Provides instructions for safely moving the printer
Connection Guide Provides information about connecting the printer locally (USB) or to a
network
Print Defects Guide Provides information about resolving print defects
Understanding the printer menus 117
Saving money and the environment
Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their
impact on the environment. We design with the environment in mind, engineer our packaging to reduce
materials, and provide collection and recycling programs. For more information, see:
•The Notices chapter
•The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
•The Lexmark recycling program at www.lexmark.com/recycle
By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This
chapter outlines the settings and tasks that may yield a greater environmental benefit.
Saving paper and toner
Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can
significantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such
as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.
For information on how you can quickly save paper and energy using one printer setting, see “Using Eco‑Mode”
on page 118.
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled oce paper produced
specifically for use in laser printers. For more information on recycled papers that work well with your printer,
see “Using recycled paper and other oce papers” on page 58.
Conserving supplies
•Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
•Print multiple pages on a single sheet of paper.
•Use the preview feature to see how the document looks like before printing it.
•Print one copy of the document to check its content and format for accuracy.
Saving energy
Using Eco‑Mode
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Saving money and the environment 118
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > General Settings > Eco‑Mode > select a setting
Use To
O Use the factory default settings for all settings associated with Eco‑Mode. O supports the
performance specifications of the printer.
Energy Reduce energy use, especially when the printer is idle.
•Printer engine motors do not start until it is ready to print. You may notice a short delay before
the first page is printed.
•The printer enters Sleep mode after one minute of inactivity.
Energy/Paper Use all the settings associated with Energy and Paper modes.
Plain Paper •Enable the automatic two‑sided (duplex) feature.
•Turn o print log features.
3Click Submit.
Reducing printer noise
Enable Quiet Mode to reduce printer noise.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > General Settings > Quiet Mode > select a setting
Use To
On Reduce printer noise.
Notes:
•Print jobs are processed at a reduced speed.
•Printer engine motors do not start until a
document is ready to print. There will be a short
delay before the first page is printed.
O Use factory default settings.
Note: This setting supports the performance
specifications of the printer.
3Click Submit.
Saving money and the environment 119
Adjusting Sleep mode
1From the home screen, navigate to:
> Settings > General Settings > Timeouts > Sleep Mode
2In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode.
3Apply the changes.
Using Hibernate mode
Hibernate is an ultra‑low‑power saving mode.
Notes:
•Three days is the default amount of time before the printer enters Hibernate mode.
•Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long
press of the Sleep button wakes the printer from Hibernate mode.
•If the printer is in Hibernate mode, then the Embedded Web Server is disabled.
1From the home screen, navigate to:
> Settings > General Settings
2Tou ch Press Sleep Button or Press and Hold Sleep Button.
3Tou ch Hibernate > .
Setting Hibernate Timeout
Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes
into a reduced power state.
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > General Settings > Timeouts.
3From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the
printer to wait before it goes into a reduced power state.
4Click Submit.
Saving money and the environment 120
Using the printer control panel
1From the printer control panel, navigate to:
> Settings > General Settings > Timeouts > Hibernate Timeout
2Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode.
3Tou ch .
Using Schedule Power Modes
Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready
state.
Note: This feature is available only in network printers or printers connected to print servers.
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > General Settings > Schedule Power Modes.
3From the Action menu, select the power mode.
4From the Time menu, select the time.
5From the Day(s) menu, select the day or days.
6Click Add.
Adjusting the brightness of the printer display
To save energy, or if you have trouble reading from the display, adjust the brightness of the display.
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•The IP address is located on the upper portion of the home screen. It appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Select Settings > General Settings.
3In the Screen Brightness field, enter the brightness percentage you want for the display.
4Apply the changes.
Saving money and the environment 121
Using the control panel
1From the home screen, navigate to:
> Settings > General Settings
2In the Screen Brightness field, enter the brightness percentage you want for the display.
3Apply the changes.
Recycling
Lexmark provides collection programs and environmentally progressive approaches to recycling. For more
information, see:
•The Notices chapter
•The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment
•The Lexmark recycling program at www.lexmark.com/recycle
Recycling Lexmark products
To return Lexmark products for recycling:
1Go to www.lexmark.com/recycle.
2Find the product type you want to recycle, and then select your country or region from the list.
3Follow the instructions on the computer screen.
Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through
your local recycling center. Contact your local recycling center to determine the items they accept.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most ecient and environmentally sensitive manner and that there is less packaging to
dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource
savings.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle
the box.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
Saving money and the environment 122
Securing the printer
Using the security lock feature
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buer user data during simple print
jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store the operating system, device settings, network
information and bookmark settings, and embedded
solutions.
Hard disk memory Some printers have a hard disk drive installed. The printer
hard disk is designed for printer-specific functionality.
This lets the printer retain buered user data from
complex print jobs, as well as form data, and font data.
Erase the content of any installed printer memory in the following circumstances:
•The printer is being decommissioned.
•The printer hard disk is being replaced.
Securing the printer 124
•The printer is being moved to a dierent department or location.
•The printer is being serviced by someone from outside your organization.
•The printer is being removed from your premises for service.
•The printer is being sold to another organization.
Disposing of a printer hard disk
Note: Some printer models may not have a printer hard disk installed.
In high‑security environments, it may be necessary to take additional steps to make sure that confidential data
stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your
premises.
•Degaussing—Flushes the hard disk with a magnetic field that erases stored data
•Crushing—Physically compresses the hard disk to break component parts and render them unreadable
•Milling—Physically shreds the hard disk into small metal bits
Note: Most data can be erased electronically, but the only way to guarantee that all data are completely
erased is to physically destroy each hard disk where data is stored.
Erasing volatile memory
The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the
buered data, simply turn o the printer.
Erasing non‑volatile memory
Erase individual settings, device and network settings, security settings, and embedded solutions by following
these steps:
1Turn o the printer.
2Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen
with the progress bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is
fully turned on, a list of functions appears on the printer display instead of the standard home screen icons.
3Tou ch Wipe All Settings.
The printer will restart several times during this process.
Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer
memory.
4Tou ch Back > Exit Config Menu.
The printer will perform a power‑on reset, and then return to normal operating mode.
Securing the printer 125
Erasing printer hard disk memory
Notes:
•Some printer models may not have a printer hard disk installed.
•Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential
material left by print jobs by securely overwriting files that have been marked for deletion.
Using the printer control panel
1Turn o the printer.
2Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is
fully turned on, a list of functions appears on the printer display.
3Press the up or down arrow button until Wipe Disk appears, and then select one of the following:
•Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.
•Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by
a verification pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely
erasing data from a hard disk. Highly confidential information should be wiped using this method.
4Press the up or down arrow button until Yes appears, and then proceed with disk wiping.
Notes:
•A status bar will indicate the progress of the disk wiping task.
•Disk wiping can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
5Navigate to:
Back > Exit Config Menu
The printer will perform a power‑on reset, and then return to normal operating mode.
Finding printer security information
In high-security environments, it may be necessary to take additional steps to make sure that confidential data
stored in the printer cannot be accessed by unauthorized persons. For more information, visit the
Lexmark security Web page.
You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information:
1Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer.
2Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
Securing the printer 126
Configuring printer hard disk encryption
Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen.
Note: Some printer models may not have a printer hard disk installed.
Using the Embedded Web Server
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Security > Disk Encryption.
Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard
disk is installed.
3From the Disk encryption menu, select Enable.
Notes:
•Enabling disk encryption will erase the contents of the printer hard disk.
•Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
4Click Submit.
Using the printer control panel
1Turn o the printer.
2Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress
bar appears.
The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is
fully turned on, a list of functions appears on the printer display.
3Tou ch Disk Encryption > Enable.
Note: Enabling disk encryption will erase the contents of the printer hard disk.
4Tou ch Ye s to proceed with disk wiping.
Notes:
•Do not turn o the printer during the encryption process. Doing so may result in loss of data.
•Disk encryption can take from several minutes to more than an hour, during which the printer will be
unavailable for other user tasks.
•A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the
printer will return to the Enable/Disable screen.
5Tou ch Back > Exit Config Menu.
The printer will perform a power‑on reset, and then return to normal operating mode.
Securing the printer 127
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance periodically, or to replace
parts and supplies, may cause damage to your printer.
Cleaning the printer
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
•Perform this task after every few months.
•Damage to the printer caused by improper handling is not covered by the printer warranty.
1Turn o the printer, and then unplug the power cord from the electrical outlet.
2Remove paper from the standard bin and multipurpose feeder.
3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
•Do not use household cleaners or detergents, as they may damage the finish of the printer.
•Make sure that all areas of the printer are dry after cleaning.
5Connect the power cord, and then turn on the printer.
Checking the status of supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
For more information, see “Supplies menu” on page 70.
Checking the status of parts and supplies on the printer control panel
From the home screen, navigate to:
Status/Supplies > View Supplies
Checking the status of parts and supplies from the Embedded Web Server
Note: Make sure the computer and the printer are connected to the same network.
1Open a Web browser, and then type the printer IP address in the address field.
Maintaining the printer 128
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Device Status > More Details.
Estimated number of remaining pages
The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy
may vary significantly and is dependent on many factors, such as actual document content, print quality settings,
and other printer settings.
The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption
is dierent from the historical printing consumption. Consider the variable level of accuracy before purchasing
or replacing supplies based on the estimate. Until an adequate print history is obtained on the printer, initial
estimates assume future supplies consumption based on the International Organization for Standardization*
test methods and page content.
* Average continuous black or composite CMY declared cartridge yield in accordance with ISO/IEC 19798.
Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where
you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. Use
of third-party supplies or parts can aect warranty coverage. Damage caused by the use of third-party supplies
or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and
parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage
beyond the intended life may damage your Lexmark printer or its associated components.
Ordering toner cartridges
Notes:
•Estimated cartridge yield is based on the ISO/IEC 19798 standard.
•Extremely low print coverage for extended periods of time may negatively aect actual yield and may
cause cartridge parts to fail prior to exhaustion of toner.
Maintaining the printer 129
CS510 Return program toner cartridges
Item United States
and Canada
European
Economic
Area (EEA+)
Rest of
Europe,
Middle East,
and Africa
(RoEMEA)
Latin America
Distribution
(LAD)
Rest of Asia
Pacific (RoAP)
Australia and
New Zealand
(ANZ)
Return program toner cartridges
Black 70C10K0 70C20K0 70C80K0 70C80K0 70C80K0 70C80K0
Cyan 70C10C0 70C20C0 70C80C0 70C80C0 70C80C0 70C80C0
Magenta 70C10M0 70C20M0 70C80M0 70C80M0 70C80M0 70C80M0
Yellow 70C10Y0 70C20Y0 70C80Y0 70C80Y0 70C80Y0 70C80Y0
High yield return program toner cartridges
Black 70C1HK0 70C2HK0 70C8HK0 70C8HK0 70C8HK0 70C8HK0
Cyan 70C1HC0 70C2HC0 70C8HC0 70C8HC0 70C8HC0 70C8HC0
Magenta 70C1HM0 70C2HM0 70C8HM0 70C8HM0 70C8HM0 70C8HM0
Yellow 70C1HY0 70C2HY0 70C8HY0 70C8HY0 70C8HY0 70C8HY0
Extra high yield return program toner cartridges
Black 70C1XK0 70C2XK0 70C8XK0 70C8XK0 70C8XK0 70C8XK0
Cyan 70C1XC0 70C2XC0 70C8XC0 70C8XC0 70C8XC0 70C8XC0
Magenta 70C1XM0 70C2XM0 70C8XM0 70C8XM0 70C8XM0 70C8XM0
Yellow 70C1XY0 70C2XY0 70C8XY0 70C8XY0 70C8XY0 70C8XY0
For more information on countries located in each region, go to www.lexmark.com/regions.
CS510 Regular toner cartridges
Item Worldwide
High yield regular toner cartridges
Black 70C0H10
Cyan 70C0H20
Magenta 70C0H30
Yellow 70C0H40
Extra high yield regular toner cartridges
Black 70C0X10
Cyan 70C0X20
Magenta 70C0X30
Yellow 70C0X40
For more information on countries located in each region, go to www.lexmark.com/regions.
Maintaining the printer 130
CS517 Return program toner cartridges
Item United States
and Canada
European
Economic
Area (EEA+)
Rest of
Europe,
Middle East,
and Africa
(RoEMEA)
Latin America
Distribution
(LAD)
Rest of Asia
Pacific (RoAP)
Australia and
New Zealand
(ANZ)
Return program toner cartridges
Black 71B10K0 71B20K0 71B30K0 71B40K0 71B50K0 71B60K0
Cyan 71B10C0 71B20C0 71B30C0 71B40C0 71B50C0 71B60C0
Magenta 71B10M0 71B20M0 71B30M0 71B40M0 71B50M0 71B60M0
Yellow 71B10Y0 71B20Y0 71B30Y0 71B40Y0 71B50Y0 71B60Y0
High yield return program toner cartridges
Black 71B1HK0 71B2HK0 71B3HK0 71B4HK0 71B5HK0 71B6HK0
Cyan 71B1HC0 71B2HC0 71B3HC0 71B4HC0 71B5HC0 71B6HC0
Magenta 71B1HM0 71B2HM0 71B3HM0 71B4HM0 71B5HM0 71B6HM0
Yellow 71B1HY0 71B2HY0 71B3HY0 71B4HY0 71B5HY0 71B6HY0
Extra high yield return program toner cartridges
Black 71B1XK0 71B2XK0 71B3XK0 71B4XK0 71B5XK0 71B6XK0
For more information on countries located in each region, go to www.lexmark.com/regions.
CS517 Regular toner cartridges
Item Worldwide
Black 71B0X10
Cyan 71B0H20
Magenta 71B0H30
Yellow 71B0H40
For more information on countries located in each region, go to www.lexmark.com/regions.
Ordering imaging kits
Item All countries and regions
Black imaging kit 700Z1
Color imaging kit 700Z5
Ordering a waste toner bottle
Item All countries and regions
Waste toner bottle C540X75G
Maintaining the printer 131
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing
until you are ready to use them.
Do not expose supplies to:
•Direct sunlight
•Temperatures above 35°C (95°F)
•High humidity above 80%
•Salty air
•Corrosive gases
•Heavy dust
Replacing supplies
Replacing the waste toner bottle
1
2
43
1Top door
2Waste toner bottle
3Right side cover
4Front door
1Unpack the replacement waste toner bottle.
2Open the front door.
Maintaining the printer 132
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
3Open the top door.
1
2
4Remove the right side cover.
1
2
Maintaining the printer 133
8Insert the right side cover.
9Close the top door.
10 Close the front door.
Replacing a black and color imaging kit
1Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer 135
2Open the top door.
1
2
3Remove the toner cartridges.
1
2
4Remove the right side cover.
1
2
Maintaining the printer 136
5Remove the waste toner bottle.
1
2
6Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
1
1
2
2
7Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.
1
2
Maintaining the printer 137
8Unpack the replacement black and color imaging kit.
Notes:
•Color imaging kit includes the imaging kit and the cyan, magenta, yellow, and black developer units.
•Black imaging kit includes the imaging kit and the black developer unit.
9Pack the used imaging kit.
For more information, see “Recycling Lexmark products” on page 122.
Note: When replacing the black imaging kit, save the cyan, magenta, and yellow developer units. Dispose
only the black developer unit.
10 Gently shake the yellow, cyan, magenta, and black developer units side‑to‑side.
Maintaining the printer 138
11 Remove the red packing strip and the attached fabric from the developer units.
12 Insert the yellow, cyan, magenta, and black developer units into the matching color slots.
13 Remove the red packing strip from the imaging kit.
Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit. Doing
so may aect the quality of future print jobs.
Maintaining the printer 139
14 Align, and then insert the imaging kit.
15 Push the blue levers down until the imaging kit is fully seated into place.
1
1
2
2
Maintaining the printer 140
16 Insert the waste toner bottle.
17 Insert the right side cover.
Maintaining the printer 141
18 Insert the toner cartridges.
19 Close the top door.
20 Close the front door.
Replacing toner cartridges
Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under
warranty.
Note: Reduced print quality may result from using non‑Lexmark toner cartridges.
1Slide the release latch on the right side of the printer, and then open the top door.
2
1
Maintaining the printer 142
2Remove the toner cartridge by lifting the handle, and then gently pulling it away from the imaging kit.
1
2
3Unpack the new toner cartridge, and then remove its packaging.
Maintaining the printer 143
4Align the new toner cartridge, and then press the cartridge down until it fits into place.
5Close the top door.
6Seal the used toner cartridge in the bag that the replacement toner cartridge came in before disposing.
For more information, see “Recycling Lexmark products” on page 122.
Replacing a developer unit
Replace the developer unit when a print quality defect occurs or when damage occurs to the printer.
1Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer 144
2Open the top door.
1
2
3Remove the toner cartridges.
1
2
Maintaining the printer 145
4Remove the right side cover.
1
2
5Remove the waste toner bottle.
1
2
6Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
1
1
2
2
Maintaining the printer 146
7Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.
Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the
imaging kit.
1
2
8Remove the used developer unit.
9Gently shake the replacement developer unit side‑to‑side before removing it from its packaging.
Maintaining the printer 147
10 Remove the red shipping cover from the developer unit.
11 Insert the developer unit.
12 Align, and then insert the imaging kit.
Maintaining the printer 148
13 Push the blue levers down until the imaging kit is fully seated into place.
1
1
2
2
14 Insert the waste toner bottle.
Maintaining the printer 149
15 Insert the right side cover.
16 Insert the toner cartridges.
17 Close the top door.
18 Close the front door.
19 Pack the used developer unit in the bag that the replacement developer unit came in before disposing.
For more information, see “Recycling Lexmark products” on page 122.
Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or
more trained personnel to lift it safely.
Maintaining the printer 150
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
•If the printer does not have a caster base but is configured with optional trays, then lift the printer o the
trays. Do not try to lift the printer and the trays at the same time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
When shipping the printer, use the original packaging.
Maintaining the printer 151
Managing the printer
Finding advanced networking and administrator
information
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced
system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded
Web Server — Security: Administrator's Guide on the Lexmark support Web site at
http://support.lexmark.com.
Checking the virtual display
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Check the virtual display that appears at the top left corner of the screen.
The virtual display works as an actual display would work on a printer control panel.
Checking the printer status
You can view paper tray settings, the level of toner in the toner cartridges, the percentage of life remaining in
the maintenance kit, and capacity measurements of certain printer parts from the Device Status page of the
Embedded Web Server.
1Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then you can:
•View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2Click Device Status.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status
of the printer, network, and supplies.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
Managing the printer 152
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Reports, and then click the type of report you want to view.
Configuring supply notifications from the Embedded Web
Server
You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their
end‑of‑life by setting the selectable alerts.
Notes:
•You can select alerts for toner cartridges, imaging kit, maintenance kit, and waste toner bottle.
•All alerts can be set for nearly low, low, and very low supply conditions. Not all alerts can be set for the
end‑of‑life supply condition. E‑mail alert is available for all supply conditions.
•The percentage of estimated remaining supply that prompts the alert can be set on some supplies for
some supply conditions.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Print Settings > Supply Notifications.
3From the drop‑down menu for each supply, select one of the following notification options:
Notification Description
O The normal printer behavior for all supplies occurs.
E‑mail Only The printer generates an e-mail when the supply condition is reached. The status of
the supply appears on the menus page and status page.
Warning The printer shows the warning message and generates an email about the status of
the supply. The printer does not stop when the supply condition is reached.
Continuable Stop1The printer stops processing jobs when the supply condition is reached. The user
needs to press a button to continue printing.
Non Continuable Stop1,2 The printer stops when the supply condition is reached. The supply must be replaced
to continue printing.
1 The printer generates an e-mail about the status of the supply when supply notification is enabled.
2 The printer stops when some supplies become empty to prevent damage.
4Click Submit.
Modifying confidential print settings
Note: This feature is available only in network printers or printers connected to print servers.
1Open a Web browser, and then type the printer IP address in the address field.
Managing the printer 153
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings tab > Security > Confidential Print Setup.
3Modify the settings:
•Set a maximum number of PIN entry attempts. When a user exceeds a specific number of PIN entry
attempts, all of the jobs for that user are deleted.
•Set an expiration time for confidential print jobs. When a user has not printed the jobs within the specified
time, all of the jobs for that user are deleted.
4Save the modified settings.
Copying printer settings to other printers
Note: This feature is available only in network printers.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears
as four sets of numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click the Copy Printer Settings.
3To change the language, select a language from the drop-down menu, and then click Click here to submit
language.
4Click Printer Settings.
5Type the IP addresses of the source and target printers in their appropriate fields.
Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.
6Click Copy Printer Settings.
Restoring factory default settings
If you want to keep a list of the current menu settings for reference, then print a menu settings page before
restoring the factory default settings. For more information, see “Printing a menu settings page” on page 41.
If you want a more comprehensive method of restoring the printer factory default settings, then perform the
Wipe All Settings option. For more information, see “Erasing non‑volatile memory” on page 125.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory
default settings. Exceptions include the display language, custom sizes and messages, and network/port
menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in a
printer hard disk are not aected.
From the home screen, navigate to:
Managing the printer 154
> Settings > General Settings > Factory Defaults > Restore Now >
Managing the printer 155
Clearing jams
Avoiding jams
Load paper properly
•Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
•Do not load or remove a tray while the printer is printing.
•Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
•Do not slide paper into the tray. Load paper as shown in the illustration.
Clearing jams 156
•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
•Push the tray firmly into the printer after loading paper.
Use recommended paper
•Use only recommended paper or specialty media.
•Do not load paper that is wrinkled, creased, damp, bent, or curled.
•Flex, fan, and align the paper edges before loading.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, weights, or types in the same tray.
•Make sure that the paper size and type are set correctly on the computer or printer control panel.
•Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
•When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed
page has been cleared. Check your printed output for blank pages.
•When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
7
5
6
3
2
4
1
Jam location
1Standard bin
2In the fuser
3Below the fuser
4Duplex unit
5Trays
Clearing jams 157
Jam location
6Manual feeder
7Multipurpose feeder
Note: The multipurpose feeder is available only in some printer models.
Paper jam in the standard bin
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Paper jam in the front door
Paper jam in the fuser
1Open the front door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 158
•Below the fuser
•In the fuser access door
3Close the front door.
Clearing jams 159
Paper jam in the duplex unit
1Open the front door.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Close the front door.
Paper jam in trays
1Pull out the tray.
Clearing jams 160
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Insert the tray.
Paper jam in the manual feeder
1Remove the tray.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Insert the tray.
Clearing jams 161
Paper jam in the multipurpose feeder
1Remove paper from the multipurpose feeder.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Flex, fan, and align the paper edges before loading.
4Reload paper.
Clearing jams 162
Troubleshooting
Understanding the printer messages
Adjusting color
Wait for the process to complete.
Change [paper source] to [custom type name]
Try one or more of the following:
•Load the correct size and type of paper in the tray, and then select Finished changing paper on the
printer control panel to clear the message and continue printing. For non‑touch‑screen printer models,
press to confirm.
Note: Make sure the paper size and type are specified in the Paper menu on the printer control
panel.
•Cancel the print job.
Change [paper source] to [custom string]
Try one or more of the following:
•Load the correct size and type of paper in the tray, and then select Finished changing paper on the
printer control panel to clear the message and continue printing. For non‑touch‑screen printer models,
press to confirm.
Note: Make sure the paper size and type are specified in the Paper menu on the printer control
panel.
•Cancel the print job.
Change [paper source] to [paper type] [paper size]
Try one or more of the following:
•Load the correct size and type of paper in the tray, and then select Finished changing paper on the
printer control panel to clear the message and continue printing. For non‑touch‑screen printer models,
press to confirm.
Note: Make sure the paper size and type are specified in the Paper menu on the printer control
panel.
•Cancel the print job.
Close door
Make sure the right side cover is installed, and then close the front and top doors to clear the message.
Troubleshooting 163
[Color] cartridge low [88.xy]
You may need to order a toner cartridge. If necessary, select Continue to clear the message and continue
printing. For non‑touch‑screen printer models, press to confirm.
[Color] cartridge nearly low [88.xy]
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press to confirm.
[Color] cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies”
section of the User’s Guide.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press to confirm.
[Type] imaging kit low [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
You may need to order an imaging kit. If necessary, select Continue on the printer control panel to clear the
message and continue printing. For non‑touch‑screen printer models, press to confirm.
[Type] imaging kit nearly low [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press to confirm.
[Type] imaging kit very low, [x] estimated pages remain [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
You may need to replace the imaging kit very soon. For more information, see the “Replacing supplies”
section of the User’s Guide.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press to confirm.
Troubleshooting 164
Complex page, some data may not have printed [39]
Try one or more of the following:
•From the printer control panel, select Continue to ignore the message and continue printing. For
non‑touch‑screen printer models, press to confirm.
•Cancel the current print job. For non‑touch‑screen printer models, press to confirm.
•Install additional printer memory.
Configuration change, some held jobs were not restored [57]
Held jobs are invalidated because of any of the following possible changes in the printer:
•The printer firmware has been updated.
•The tray for the print job is removed.
•The print job is sent from a flash drive that is no longer attached to the USB port.
•The printer hard disk contains print jobs that were stored when the hard disk was installed in a dierent
printer model.
From the printer control panel, select Continue to clear the message. For non-touch-screen printer models,
press to confirm.
Defective flash detected [51]
Try one or more of the following:
•Replace the defective flash memory card.
•From the printer control panel, select Continue to ignore the message and continue printing. For
non‑touch‑screen printer models, press to confirm.
•Cancel the current print job.
Error reading USB drive. Remove USB.
An unsupported USB device is inserted. Remove the USB device, and then insert a supported one.
Error reading USB hub. Remove hub.
An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one.
Incompatible tray [x] [59]
Remove, and then reinstall the indicated tray to clear the message.
Troubleshooting 165
Incorrect paper size, open [paper source] [34]
Note: The paper source can be a tray or a feeder.
Try one or more of the following:
•Load the correct size of paper in the paper source.
•From the printer control panel, select Continue to clear the message and print using a dierent paper
source. For non‑touch‑screen printer models, press to confirm.
•Check the length and width guides of the paper source and make sure the paper is loaded properly.
•Make sure the correct paper size and type are specified in the Printing Preferences or in the Print dialog.
•Make sure the paper size and type are specified in the Paper menu on the printer control panel.
•Make sure that the paper size is correctly set. For example, if Multipurpose Feeder Size is set to
Universal, then make sure the paper is large enough for the data being printed.
•Cancel the print job.
Insert Tray [x]
Insert the indicated tray into the printer.
Insucient memory, some Held Jobs were deleted [37]
The printer deleted some held jobs in order to process current jobs.
Select Continue to clear the message. For non-touch-screen printer models, press to confirm.
Insucient memory to collate job [37]
Try one or more of the following:
•From the printer control panel, select Continue to print the part of the job already stored and begin
collating the rest of the print job. For non‑touch‑screen printer models, press to confirm.
•Cancel the current print job.
Insucient memory to support Resource Save feature [35]
Install additional printer memory or select Continue on the printer control panel to disable Resource Save,
clear the message, and continue printing. For non‑touch‑screen printer models, press to confirm.
Insucient memory, some held jobs will not be restored [37]
Try one or more of the following:
•From the printer control panel, select Continue to clear the message. For non-touch-screen printer
models, press to confirm.
•Delete other held jobs to free up additional printer memory.
Troubleshooting 166
Load [paper source] with [custom type name]
Try one or more of the following:
•Load the tray or feeder with the correct size and type of paper.
•To use the tray with the correct paper size or type, select Finished loading paper on the printer control
panel. For non‑touch‑screen printer models, press to confirm.
Note: If the printer detects a tray that has the correct paper type and size, then it feeds from that
tray. If the printer cannot detect a tray that has the correct paper type and size, then it prints from
the default paper source.
•Cancel the current job.
Load [paper source] with [custom string]
Try one or more of the following:
•Load the indicated tray or feeder with the correct size and type of paper.
•To use the tray with the correct paper size or type, select Finished loading paper on the printer control
panel. For non‑touch‑screen printer models, press to confirm.
Note: If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If
the printer cannot find a tray with the correct paper type and size, then it prints from the default
paper source.
•Cancel the current job.
Load [paper source] with [paper size]
Try one or more of the following:
•Load the tray or feeder with the correct size of paper.
•To use the tray or feeder with the correct paper size, select Finished loading paper on the printer
control panel. For non‑touch‑screen printer models, press to confirm.
Note: If the printer detects a tray that has the correct paper size, then it feeds from that tray. If the
printer cannot detect a tray that has the correct paper size, then it prints from the default paper
source.
•Cancel the current job.
Load [paper source] with [paper type] [paper size]
Try one or more of the following:
•Load the tray or feeder with the correct size and type of paper.
•To use the tray or feeder with the correct paper size and type, select Finished loading paper on the
printer control panel. For non‑touch‑screen printer models, press to confirm.
Note: If the printer detects a tray that has the correct paper size and type, then it feeds from that
tray. If the printer cannot detect a tray that has the correct paper size and type, then it prints from
the default paper source.
•Cancel the current job.
Troubleshooting 167
Load Manual Feeder with [custom string]
Try one or more of the following:
•Load the feeder with the correct size and type of paper.
•Depending on your printer model, touch Prompt each page, paper loaded or press on the printer
control panel to clear the message and continue printing.
•Cancel the current job.
Load Manual Feeder with [custom type name]
Try one or more of the following:
•Load the feeder with the correct size and type of paper.
•Depending on your printer model, touch Prompt each page, paper loaded or press on the printer
control panel to clear the message and continue printing.
•Cancel the current job.
Load Manual Feeder with [paper size]
Try one or more of the following:
•Load the feeder with the correct size of paper.
•Depending on your printer model, touch Prompt each page, paper loaded or press on the printer
control panel to clear the message and continue printing.
•Cancel the current job.
Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:
•Load the feeder with the correct size and type of paper.
•Depending on your printer model, touch Prompt each page, paper loaded or press on the printer
control panel to clear the message and continue printing.
•Cancel the current job.
Maintenance kit low [80.xy]
You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at
http://support.lexmark.com or contact customer support, and then report the message.
If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer
models, press to confirm.
Maintenance kit nearly low [80.xy]
For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer
support, and then report the message.
Troubleshooting 168
If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer
models, press to confirm.
Maintenance kit very low [80.xy]
You may need to replace the maintenance kit very soon. For more information, go to the Lexmark support
Web site at http://support.lexmark.com or contact customer support, and then report the message.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press to confirm.
Memory full [38]
Try one or more of the following:
•From the printer control panel, select Cancel job to clear the message. For non‑touch‑screen printer
models, press to confirm.
•Install additional printer memory.
Network [x] software error [54]
Try one or more of the following:
•From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer
models, press to confirm.
•Turn o the printer, wait for about 10 seconds, and then turn the printer back on.
•Update the network firmware in the printer or print server. For more information, visit the Lexmark
support Web site at http://support.lexmark.com.
Not enough free space in flash memory for resources [52]
Try one or more of the following:
•From the printer control panel, select Continue to clear the message and continue printing. For
non‑touch‑screen printer models, press to confirm.
•Delete fonts, macros, and other data stored in the flash memory.
•Upgrade to a larger capacity flash memory card.
Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Non-Lexmark [supply type], see User's Guide [33.xy]
Note: The supply type can be a toner cartridge or the imaging kit.
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components. For more information, see “Using genuine Lexmark parts and supplies” on page 129.
Troubleshooting 169
All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or its associated components.
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks, and to proceed with the use of non-genuine supplies or parts in your
printer, press and hold and the # button on the control panel simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part.
Note: For the list of supported supplies, see the “Ordering supplies” section or go to
www.lexmark.com.
Printer had to restart. Last job may be incomplete.
From the printer control panel, touch Continue to clear the message and continue printing.
For more information, visit http://support.lexmark.com or contact customer support.
Reinstall missing or unresponsive [color] cartridge [31.xy]
Try one or more of the following:
•Install the missing toner cartridge. For more information, see the “Replacing supplies” section of the
User’s Guide.
•Remove the unresponsive cartridge, and then reinstall it.
Note: If the message appears after reinstalling the supply, then the cartridge may be defective.
Replace the cartridge.
Reinstall missing or unresponsive black and color imaging kit and all
cartridges [31.xy]
Try one or more of the following:
•Check if the imaging kit is missing. If missing, then install the imaging kit.
For information on installing the imaging kit, see the “Replacing supplies” section.
•If the imaging kit is installed, then remove and reinstall the unresponsive imaging kit.
Note: If the message appears after reinstalling the supply, then replace the imaging kit. The imaging
kit may be defective or a non‑genuine Lexmark supply. For more information, see “Using genuine
Lexmark parts and supplies” on page 129.
Troubleshooting 170
Reload printed pages in Tray [x]
Try any of the following:
•From the printer control panel, select Continue to clear the message and continue printing the second
side of the sheet. For non‑touch‑screen printer models, press to confirm.
•Cancel the print job.
Remove defective disk [61]
Remove and replace the defective printer hard disk.
Remove packaging material, [area name]
1Remove any remaining packing material from the indicated location.
2From the printer control panel, touch Continue to clear the message. For non‑touch‑screen printer
models, press to confirm.
Remove paper from standard output bin
Remove the paper stack from the standard bin.
Replace [type] imaging kit, 0 estimated pages remain [84.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Replace the indicated imaging kit to clear the message and continue printing. For more information, see
the instruction sheet that came with the supply.
Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the
User’s Guide or visit www.lexmark.com.
Replace defective [color] cartridge [31.xy]
Replace the defective toner cartridge to clear the message. For more information, see the instruction sheet
that came with the supply.
Note: If you do not have a replacement toner cartridge, then see the “Ordering supplies” section of the
User’s Guide or visit www.lexmark.com.
Replace maintenance kit [80.xy]
The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or
contact your service representative, and then report the message.
Troubleshooting 171
Replace missing [color] cartridge [31.xy]
Install the indicated toner cartridge to clear the message. For more information, see the “Replacing supplies”
section of the User’s Guide.
Replace missing [type] imaging kit [31.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Install the indicated imaging kit to clear the message. For more information, see the “Replacing supplies”
section of the User’s Guide.
Replace missing waste toner bottle [31.xyz]
Install the missing waste toner bottle to clear the message. For more information, see the instruction sheet
that came with the supply.
Replace unsupported [color] cartridge [32.xy]
Remove the toner cartridge, and then install a supported one to clear the message and continue printing.
For more information, see the instruction sheet that came with the supply.
The following error codes indicate that a non‑genuine Lexmark toner cartridge is installed:
32.13
32.16
32.19
32.22
32.25
32.28
32.31
32.34
32.37
For more information, see “Using genuine Lexmark parts and supplies” on page 129.
Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section or go to
www.lexmark.com.
Replace unsupported black and color imaging kit [32.xy]
Remove the indicated imaging kit, and then install a supported one to clear the message and continue
printing. For more information, see the instruction sheet that came with the supply.
The following error codes indicate that a non‑genuine Lexmark imaging kit is installed:
32.00
32.01
32.02
32.07
32.08
32.09
Troubleshooting 172
32.36
32.37
32.51
32.52
32.55
32.56
32.57
32.58
32.59
For more information, see “Using genuine Lexmark parts and supplies” on page 129.
Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section or go to
www.lexmark.com.
Replace waste toner bottle [82.xy]
Replace the waste toner bottle to clear the message.
Restore held jobs?
Try one or more of the following:
•From the printer control panel, touch Restore to restore all held jobs stored in the printer hard disk.
•From the printer control panel, touch Do not restore if you do not want to restore any of the print jobs.
Some held jobs were not restored
From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models,
press to confirm.
Note: Held jobs that are not restored remain in the printer hard disk and are inaccessible.
Standard network software error [54]
Try one or more of the following:
•From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer
models, press to confirm.
•Turn o the printer and then turn it back on.
•Update the network firmware in the printer or print server. For more information, visit the Lexmark
support Web site at http://support.lexmark.com.
Standard USB port disabled [56]
From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models,
press to confirm.
Troubleshooting 173
Notes:
•The printer discards any data received through the USB port.
•Make sure the USB Buer menu is not set to Disabled.
Supply needed to complete job
Try one or more of the following:
•From the printer control panel, touch Prompt for supplies to view all error messages that indicate what
supplies are needed to continue processing the current job. For non‑touch‑screen printer models, press
to clear the message and continue printing.
1Order the missing supply immediately.
2Install the supply. For more information, see the instruction sheet that came with the supply.
•Cancel the print job, then install the missing supply, and then resend the print job.
Too many flash options installed [58]
1Turn o the printer.
2Unplug the power cord from the electrical outlet.
3Remove the extra flash memory.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
Too many trays attached [58]
1Turn o the printer.
2Unplug the power cord from the electrical outlet.
3Remove the extra trays.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
Unformatted flash detected [53]
Try one or more of the following:
•From the printer control, select Continue to stop the defragmentation and continue printing. For
non‑touch‑screen printer models, press to confirm.
•Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and need to be replaced.
Troubleshooting 174
Waste toner bottle nearly full [82.xy]
You may need to order a waste toner bottle. If necessary, select Continue on the printer control panel to
clear the message and continue printing. For non‑touch‑screen printer models, press to confirm.
Solving printer problems
Basic printer problems
The printer is not responding
Action Yes No
Step 1
Make sure the printer is turned on.
Is the printer turned on?
Go to step 2. Turn on the printer.
Step 2
Check if the printer is in Sleep mode or Hibernate mode.
Is the printer in Sleep mode or Hibernate mode?
Press the Sleep
button to wake the
printer from Sleep
mode or Hibernate
mode.
Go to step 3.
Step 3
Check if one end of the power cord is plugged into the printer and
the other to a properly grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Go to step 4. Plug one end of the
power cord into the
printer and the other
to a properly
grounded electrical
outlet.
Step 4
Check other electrical equipment plugged into the electrical outlet.
Does other electrical equipment work?
Unplug the other
electrical equipment,
and then turn on the
printer. If the printer
does not work, then
reconnect the other
electrical equipment.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted in the correct ports.
Are the cables inserted in the correct ports?
Go to step 6. Make sure to match
the following:
•The USB symbol
on the cable with
the USB symbol
on the printer
•The appropriate
Ethernet cable
with the Ethernet
port
Troubleshooting 175
Action Yes No
Step 6
Make sure the electrical outlet is not turned o by a switch or
breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 7.
Step 7
Check if the printer is plugged into any surge protectors,
uninterruptible power supplies, or extension cords.
Is the printer plugged into any surge protectors, uninterruptible
power supplies, or extension cords?
Connect the printer
power cord directly
to a properly
grounded electrical
outlet.
Go to step 8.
Step 8
Check if one end of the printer cable is plugged into a port on the
printer and the other to the computer, print server, option, or other
network device.
Is the printer cable securely attached to the printer and the
computer, print server, option, or other network device?
Go to step 9. Connect the printer
cable securely to the
printer and the
computer, print
server, option, or
other network
device.
Step 9
Make sure to install all hardware options properly and remove any
packing material.
Are all hardware options properly installed and all packing material
removed?
Go to step 10. Turn o the printer,
remove all packing
materials, then
reinstall the
hardware options,
and then turn on the
printer.
Step 10
Check if you have selected the correct port settings in the printer
driver.
Are the port settings correct?
Go to step 11. Use correct printer
driver settings.
Step 11
Check the installed printer driver.
Is the correct printer driver installed?
Go to step 12. Install the correct
printer driver.
Step 12
Turn o the printer, then wait for about 10 seconds, and then turn
the printer back on.
Is the printer working?
The problem is
solved.
Contact customer
support.
Troubleshooting 176
Printer display is blank
Action Yes No
Step 1
Press the Sleep button on the printer control panel.
Does Ready appear on the printer display?
The problem is
solved.
Go to step 2.
Step 2
Turn o the printer, then wait for about 10 seconds, and then turn
the printer back on.
Do Please wait and Ready appear on the printer display?
The problem is
solved.
Turn o the printer,
and then contact
customer support.
Hardware and internal option problems
Cannot detect memory card
Action Yes No
Make sure the memory card is installed.
aInstall the memory card. For more information, see “Installing a
memory card” on page 26.
Note: Check if the memory card is securely connected to the
printer controller board.
bPrint a menu settings page, and then check if the card is listed
in the Installed Options list.
Is the card listed in the Installed Options list?
The problem is
solved.
Contact customer
support.
Troubleshooting 177
Cannot detect internal option
Action Yes No
Step 1
Turn o the printer, then wait for about 10 seconds, and then turn
the printer back on.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Check if the internal option is properly installed in the controller
board.
aTurn o the printer.
bUnplug the power cord from the electrical outlet.
cMake sure the internal option is installed in the appropriate
connector in the controller board.
dTurn the printer back on.
Is the internal option properly installed in the controller board?
Go to step 3. Connect the internal
option to the
controller board.
Step 3
Print a menu settings page, and then check to see if the internal
option is listed in the Installed Options list.
Is the internal option listed in the menu settings page?
Go to step 4. Reinstall the internal
option.
Step 4
Check if the option is available in the printer driver.
It may be necessary to manually add the internal option in the
printer driver to make it available for print jobs. For more
information, see “Adding available options in the print driver”
on page 36.
Is the internal option available in the printer driver?
Go to step 5. Manually add the
internal option in the
printer driver.
Step 5
aCheck if the internal option is selected.
Note: From the application you are using, select the internal
option. For Mac OS X version 9 users, make sure the printer
is set up in Chooser.
bResend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact customer
support.
Troubleshooting 178
Tray problems
Action Yes No
Step 1
aPull out the tray, and then do one or more of the following:
•Check for paper jams or misfeeds.
•Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
•If you are printing on custom‑size paper, then make sure
that the paper guides rest against the edges of the paper.
•Make sure the paper is below the maximum paper fill
indicator.
•Make sure paper lies flat in the tray.
bCheck if the tray closes properly.
Is the tray working?
The problem is
solved.
Go to step 2.
Step 2
aTurn o the printer, then wait about 10 seconds, and then turn
the printer back on.
bResend the print job.
Is the tray working?
The problem is
solved.
Go to step 3.
Step 3
Check if the tray is installed and recognized by the printer.
Print a menu settings page, and then check if the tray is listed
in the Installed Features list.
Is the tray listed in the menu settings page?
Go to step 4. Reinstall the tray. For
more information,
see the setup
documentation that
came with the tray.
Step 4
Check if the tray is available in the printer driver.
Note: If necessary, manually add the tray in the printer driver to
make it available for print jobs. For more information, see
“Adding available options in the print driver” on page 36.
Is the tray available in the printer driver?
The problem is
solved.
Contact customer
support.
Troubleshooting 179
Paper feed problems
Jammed pages are not reprinted
Action Yes No
aTurn on jam recovery.
1From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Jam
Recovery
2Select On or Auto.
3Depending on your printer model, press or touch
Submit.
bResend the pages that did not print.
Were the jammed pages reprinted?
The problem is
solved.
Contact customer
support.
Paper frequently jams
Action Yes No
Step 1
aPull out the tray, and then do one or more of the following:
•Make sure paper lies flat in the tray.
•Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
•Check if the paper guides are aligned against the edges of
the paper.
•Make sure the paper is below the maximum paper fill
indicator.
•Check if you are printing on a recommended paper size and
type.
bInsert the tray properly.
If jam recovery is enabled, then the print jobs will reprint
automatically.
Do paper jams still occur frequently?
Go to step 2. The problem is
solved.
Step 2
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
bResend the print job.
Do paper jams still occur frequently?
Go to step 3. The problem is
solved.
Troubleshooting 180
Action Yes No
Step 3
aReview the tips on avoiding jams. For more information, see
“Avoiding jams” on page 156.
bFollow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Contact customer
support.
The problem is
solved.
Paper jam message remains after jam is cleared
Action Yes No
aDo either of the following:
•For touch‑screen printer models, touch or Done.
•For non‑touch‑screen printer models, select Next > >
Clear the jam, press OK > .
bFollow the instructions on the printer display.
Does the paper jam message remain?
Contact customer
support.
The problem is
solved.
Solving home screen application problems
•“An application error has occurred” on page 181
An application error has occurred
Action Yes No
Step 1
Check the system log for relevant details.
aOpen a Web browser, and then type the printer IP address in
the address field.
If you do not know the IP address of the printer, then you can:
•View the IP address on the printer home screen.
•Print a network setup page or the menu settings pages, and
then locate the IP address in the TCP/IP section.
Note: An IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
bClick Settings > Apps > Apps Management > System tab >
Log.
cFrom the Filter menu, select an application status.
dFrom the Application menu, select an application, and then
click Submit.
Does an error message appear in the log?
Go to step 2. Contact customer
support.
Troubleshooting 181
Action Yes No
Step 2
Resolve the error.
Is the application working now?
The problem is
solved.
Contact customer
support.
Solving print problems
Printing problems
Incorrect characters print
Action Yes No
Step 1
Make sure the printer is not in Hex Trace mode.
Note: If Ready Hex appears on the printer display, then turn o
the printer, and then turn it back on to deactivate Hex Trace
mode.
Is the printer in Hex Trace mode?
Deactivate Hex
Trace mode.
Go to step 2.
Step 2
aFrom the printer control panel, select Standard Network or
Network [x], and then set SmartSwitch to On.
bResend the print job.
Do incorrect characters print?
Contact customer
support.
The problem is
solved.
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
aCheck if you are printing on paper that is supported by the tray.
bResend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 2.
Step 2
aFrom the Paper menu on the printer control panel, set the paper
size and type to match the paper loaded in the tray.
bResend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 3.
Troubleshooting 182
Action Yes No
Step 3
aDepending on your operating system, open Printing
Preferences or the Print dialog, and then specify the paper type.
bResend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 4.
Step 4
aCheck if the trays are not linked.
bResend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Contact customer
support.
Large jobs do not collate
Action Yes No
Step 1
aFrom the Finishing menu on the printer control panel, set
Collate to (1,2,3) (1,2,3).
bResend the print job.
Did the job print and collate correctly?
The problem is
solved.
Go to step 2.
Step 2
aFrom the printer software, set Collate to (1,2,3) (1,2,3).
Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides
the setting in the Finishing menu.
bResend the print job.
Did the job print and collate correctly?
The problem is
solved.
Go to step 3.
Step 3
Reduce the complexity of the print job by eliminating the number
and size of fonts, the number and complexity of images, and the
number of pages in the job.
Did the job print and collate correctly?
The problem is
solved.
Contact customer
support.
Troubleshooting 183
Error message about reading the flash drive appears
Action Yes No
Step 1
Check if the flash drive is inserted into the front USB port.
Note: The flash drive will not work if it is inserted into the rear
USB port.
Is the flash drive inserted into the front USB port?
Go to step 2. Insert the flash drive
into the front USB
port.
Step 2
Check if the indicator light on the printer control panel is blinking
green.
Note: A green blinking light indicates that the printer is busy.
Is the indicator light blinking green?
Wait until the printer
is ready, then view
the held jobs list, and
then print the
documents.
Go to step 3.
Step 3
aCheck for an error message on the display.
bClear the message.
Does the error message still appear?
Go to step 4. The problem is
solved.
Step 4
Check if the flash drive is supported.
For more information on tested and approved USB flash drives,
see “Supported flash drives and file types” on page 66.
Does the error message still appear?
Go to step 5. The problem is
solved.
Step 5
Check if the USB port is disabled by the system support person.
Does the error message still appear?
Contact customer
support.
The problem is
solved.
Printing slows down
Notes:
•When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.
•The printer speed may be reduced if printing for long periods of time, or printing at elevated
temperatures.
Action Yes No
Place letter‑ or A4‑size paper in the tray, and then resend the print
job.
Does the print speed increase?
The problem is
solved.
Contact customer
support.
Troubleshooting 184
Print jobs do not print
Action Yes No
Step 1
aFrom the document you are trying to print, open the Print dialog
and check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must
select the printer for each document that you want to print.
bResend the print job.
Do the jobs print?
The problem is
solved.
Go to step 2.
Step 2
aCheck if the printer is plugged in and turned on, and if Ready
appears on the printer display.
bResend the print job.
Do the jobs print?
The problem is
solved.
Go to step 3.
Step 3
If an error message appears on the printer display, then clear the
message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
The problem is
solved.
Go to step 4.
Step 4
aCheck if the ports (USB, serial, or Ethernet) are working and if
the cables are securely connected to the computer and the
printer.
Note: For more information, see the setup documentation
that came with the printer.
bResend the print job.
Do the jobs print?
The problem is
solved.
Go to step 5.
Step 5
aTurn o the printer, then wait for about 10 seconds, and then
turn the printer back on.
bResend the print job.
Do the jobs print?
The problem is
solved.
Go to step 6.
Step 6
aRemove, and then reinstall the printer software. For more
information, see “Installing the printer software” on page 36.
Note: The printer software is available at
http://support.lexmark.com.
bResend the print job.
Do the jobs print?
The problem is
solved.
Contact customer
support.
Troubleshooting 185
Print job takes longer than expected
Action Yes No
Step 1
Change the environmental settings of the printer.
aFrom the printer control panel, navigate to:
Settings > General Settings
bSelect Eco‑Mode or Quiet Mode, and then select O.
Note: Disabling Eco-Mode or Quiet Mode may increase the
consumption of energy or supplies, or both.
Did the job print?
The problem is
solved.
Go to step 2.
Step 2
Reduce the number and size of fonts, the number and complexity
of images, and the number of pages in the print job, and then
resend the job
Did the job print?
The problem is
solved.
Go to step 3.
Step 3
aRemove held jobs stored in the printer memory.
bResend the print job.
Did the job print?
The problem is
solved.
Go to step 4.
Step 4
aDisable the Page Protect feature.
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect
> O
bResend the print job.
Did the job print?
The problem is
solved.
Go to step 5.
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?
The problem is
solved.
Contact customer
support.
Repeating defects appear on prints
)
)
)
Troubleshooting 186
Action Yes No
aCheck if the distance between the defects is equal to one of
the following:
•25.1 mm (0.98 in.)
•29.8 mm (1.17 in.)
•43.9 mm (1.72 in.)
•45.5 mm (1.79 in.)
•94.2 mm (3.70 in.)
bIf the distance between the defects equals 25.1 mm (0.98 in.),
29.8 mm (1.17 in.), or 94.2 mm (3.70 in.), then replace the
photoconductor unit.
cIf the distance between the defects equals 43.9 mm (1.72 in.) or
45.5 mm (1.79 in.), then replace the developer unit.
Do the repeating defects still appear?
1Check if the
distance
between the
defects is equal
to one of the
following:
•37.7 mm
(1.48 in.)
•78.5 mm
(3.09 in.)
•95 mm
(3.74 in.)
2Take note of the
distance, and
then contact
customer
support or your
service
representative.
The problem is
solved.
Tray linking does not work
Notes:
•The trays can detect paper length.
•The multipurpose feeder does not automatically detect the paper size. You must set the size from the
Paper Size/Type menu.
Action Yes No
Step 1
aOpen the trays, and then check if they contain paper of the
same size and type.
•Check if the paper guides are in the correct positions for
the size of the paper loaded in each tray.
•Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
bResend the print job.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Troubleshooting 187
Action Yes No
Step 2
aFrom the printer control panel, set the paper size and type in
the Paper menu to match the paper loaded in the trays to be
linked.
Note: The paper size and type must match for trays to be
linked.
bResend the print job.
Do the trays link correctly?
The problem is
solved.
Contact customer
support.
Multiple‑language PDF files do not print
Action Yes No
Step 1
aCheck if the print options for the PDF output are set to embed
all fonts.
bGenerate a new PDF file, and then resend the print job.
Do the files print?
The problem is
solved.
Go to step 2.
Step 2
aOpen the document you want to print in Adobe Acrobat.
bClick File > Print > Advanced > Print As Image > OK > OK .
Do the files print?
The problem is
solved.
Contact customer
support.
Unexpected page breaks occur
Action Yes No
Step 1
Adjust the print timeout settings.
aFrom the printer control panel, navigate to:
Settings > General Settings > Timeouts > Print Timeout
bSelect a higher setting and then, depending on your printer
model, select or Submit.
cResend the print job.
Did the file print correctly?
The problem is
solved.
Go to step 2.
Step 2
aCheck the original file for manual page breaks.
bResend the print job.
Did the file print correctly?
The problem is
solved.
Contact customer
support.
Troubleshooting 188
Print quality problems
Characters have jagged or uneven edges
Action Yes No
Step 1
aPrint a font sample list to check if the fonts you are using are
supported by the printer.
1From the printer control panel, navigate to:
Menus > Reports > Print Fonts
2Select PCL Fonts or PostScript Fonts.
bResend the print job.
Are you using fonts that are supported by the printer?
Go to step 2. Select a font that is
supported by the
printer.
Step 2
Check if the fonts installed on the computer are supported by the
printer.
Are the fonts installed on the computer supported by the printer?
The problem is
solved.
Contact customer
support.
Clipped pages or images
Leading edge
Trailing edge
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
aMove the width and length guides in the tray to the correct
positions for the paper loaded.
bResend the print job.
Is the page or image clipped?
Go to step 2. The problem is
solved.
Troubleshooting 189
Action Yes No
Step 2
From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
Go to step 3. Do one or more of
the following:
•From the printer
control panel,
change the
paper size to
match the paper
loaded in the tray.
•From the printer
control panel,
change the
paper type to
match the paper
loaded in the tray.
Step 3
aDepending on your operating system, specify the paper size
from Printing Preferences or from the Print dialog.
bResend the print job.
Is the page or image clipped?
Go to step 4. The problem is
solved.
Step 4
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
bResend the print job.
Is the page or image clipped?
Contact customer
support.
The problem is
solved.
Gray background on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Troubleshooting 190
Action Yes No
Step 1
Reduce the toner darkness.
aFrom the Quality menu on the printer control panel, reduce the
toner density.
Note: 4 is the factory default setting.
bResend the print job.
Did the gray background disappear?
The problem is
solved.
Go to step 2.
Step 2
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
bResend the print job.
Did the gray background disappear?
The problem is
solved.
Contact customer
support.
Horizontal voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
aMake sure your software program is using a correct fill pattern.
bResend the print job.
Do horizontal voids appear on prints?
Go to step 2. The problem is
solved.
Step 2
aLoad the specified tray or feeder with a recommended type of
paper.
bResend the print job.
Do horizontal voids appear on prints?
Go to step 3. The problem is
solved.
Troubleshooting 191
Action Yes No
Step 3
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
bResend the print job.
Do horizontal voids appear on prints?
Go to step 4. The problem is
solved.
Step 4
Replace the imaging kit, and then resend the print job.
Do horizontal voids appear on prints?
Contact customer
support.
The problem is
solved.
Incorrect margins on prints
ABCD
ABCD
ABCD
Action Yes No
Step 1
aMove the width and length guides in the tray to the correct
positions for the paper size loaded.
bResend the print job.
Are the margins correct?
The problem is
solved.
Go to step 2.
Step 2
From the printer control panel, set the paper size in the Paper menu
to match the paper loaded in the tray.
Does the paper size match the paper loaded in the tray?
Go to step 3. Do one or more of
the following:
•Specify the paper
size from the tray
settings to match
the paper loaded
in the tray.
•Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.
Troubleshooting 192
Action Yes No
Step 3
aDepending on your operating system, specify the paper size
from Printing Preferences or from the Print dialog.
bResend the print job.
Are the margins correct?
The problem is
solved.
Contact customer
support.
Paper curl
Action Yes No
Step 1
Move the width and length guides in the tray to the correct
positions for the size of the paper loaded.
Are the width and length guides positioned correctly?
Go to step 2. Adjust the width and
length guides.
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the
paper in the tray?
Go to step 3. Specify the paper
type and weight from
the tray settings to
match the paper
loaded in the tray.
Step 3
aDepending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
bResend the print job.
Is the paper still curled?
Go to step 4. The problem is
solved.
Step 4
aRemove the paper from the tray, and then turn it over.
bResend the print job.
Is the paper still curled?
Go to step 5. The problem is
solved.
Step 5
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
bResend the print job.
Is the paper still curled?
Contact customer
support.
The problem is
solved.
Troubleshooting 193
Print irregularities
) )
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
aMove the width and length guides in the tray to the correct
positions for the size of the paper loaded in the tray.
bResend the print job.
Do print irregularities still appear?
Go to step 2. The problem is
solved.
Step 2
From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Is the tray set to the size and type of the paper loaded in the tray?
Go to step 3. Do one or more of
the following:
•Specify the paper
size from the tray
settings to match
the paper loaded
in the tray.
•Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.
Step 3
aDepending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
bResend the print job.
Do print irregularities still appear?
Go to step 4. The problem is
solved.
Step 4
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in
the tray.
Go to step 5.
Troubleshooting 194
Action Yes No
Step 5
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
bResend the print job.
Do print irregularities still appear?
Go to step 6. The problem is
solved.
Step 6
Replace the imaging kit, and then resend the print job.
Do print irregularities still appear?
Contact customer
support.
The problem is
solved.
Print is too dark
Action Yes No
Step 1
aFrom the Quality menu on the printer control panel, select
Color Adjust.
bResend the print job.
Is the print still too dark?
Go to step 2. The problem is
solved.
Step 2
aFrom the Quality menu on the printer control panel, reduce the
toner darkness.
Note: 4 is the factory default setting.
bResend the print job.
Is the print still too dark?
Go to step 3. The problem is
solved.
Step 3
aFrom the printer control panel, set the paper type, texture, and
weight in the Paper menu to match the paper loaded in the tray.
bResend the print job.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 4. Change the paper
loaded in the tray to
match the paper
type, texture, and
weight specified in
the tray settings.
Troubleshooting 195
Action Yes No
Step 4
aDepending on your operating system, specify the paper type,
texture and weight from Printing Preferences or from the Print
dialog.
bResend the print job.
Is the print still too dark?
Go to step 5. The problem is
solved.
Step 5
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded on
the tray.
Go to step 6.
Step 6
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
bResend the print job.
Is the print still too dark?
Go to step 7. The problem is
solved.
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too dark?
Contact customer
support.
The problem is
solved.
Print is too light
Action Yes No
Step 1
aFrom the Quality menu on the printer control panel, select
Color Adjust.
bResend the print job.
Is the print still too light?
Go to step 2. The problem is
solved.
Troubleshooting 196
Action Yes No
Step 2
aFrom the Quality menu on the printer control panel, increase
the toner darkness.
Note: 4 is the factory default setting.
bResend the print job.
Is the print still too light?
Go to step 3. The problem is
solved.
Step 3
From the printer control panel, set the paper type, texture, and
weight in the Paper menu to match the paper loaded in the tray.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 4. Specify the paper
type, texture, and
weight from the tray
settings to match the
paper loaded in the
tray.
Step 4
aDepending on your operating system, specify the paper type,
texture, and weight from Printing Preferences or from the Print
dialog.
bResend the print job.
Is the print still too light?
Go to step 5. The problem is
solved.
Step 5
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in
the tray
Go to step 5.
Step 6
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
bResend the print job.
Is the print still too light?
Go to step 7. The problem is
solved.
Step 7
Replace the imaging kit, and then resend the print job.
Is the print still too light?
Contact customer
support.
The problem is
solved.
Troubleshooting 197
Printer is printing blank pages
Action Yes No
Step 1
aCheck if there is packing material left on the imaging kit.
1Remove the imaging kit.
2Check if the packing material is properly removed from the
imaging kit.
Warning—Potential Damage: Do not expose the imaging
kit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside
of the imaging kit. This could damage the imaging kit.
3Reinstall the imaging kit.
bResend the print job.
Is the printer still printing blank pages?
Go to step 2. The problem is
solved.
Step 2
Replace the imaging kit, and then resend the print job.
Is the printer still printing blank pages?
Contact customer
support.
The problem is
solved.
Printer is printing solid black pages
Troubleshooting 198
Action Yes No
Step 1
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
bResend the print job.
Is the printer printing solid black pages?
Go to step 2. The problem is
solved.
Step 2
Replace the imaging kit, and then resend the print job.
Is the printer printing solid black pages?
Contact customer
support.
The problem is
solved.
Shadow images appear on prints
ABCD
ABCD
ABCD
ABCD
Leading edge
Trailing edge
Action Yes No
Step 1
Check if the paper loaded in the tray has the correct paper type
and weight.
Is paper with the correct paper type and weight loaded in the tray?
Go to step 2. Load paper with the
correct paper type
and weight in the
tray.
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the printer settings match the type and weight of the paper
loaded?
Go to step 3. Change the paper
type and weight to
match the paper
loaded in the tray.
Step 3
aDepending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
bResend the print job.
Do shadow images still appear on prints?
Go to step 4. The problem is
solved.
Troubleshooting 199
Action Yes No
Step 4
Replace the imaging kit, and then resend the print job.
Do shadow images still appear on prints?
Contact customer
support.
The problem is
solved.
Skewed print
) )
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
aMove the width and length guides in the tray to the correct
positions for the size of the paper loaded.
bResend the print job.
Is the print still skewed?
Go to step 2. The problem is
solved.
Step 2
aCheck if you are printing on a paper that is supported by the
tray.
bResend the print job.
Is the print still skewed?
Contact customer
support.
The problem is
solved.
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Troubleshooting 200
Action Yes No
Step 1
aDepending on your operating system, specify the tray or feeder
from Printing Preferences or the Print dialog.
bResend the print job.
Do streaked horizontal lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper type and weight match the paper in the tray?
Go to step 3. Do one or more of
the following:
•Specify the paper
type and weight
from the tray
settings to match
the paper loaded
in the tray.
•Change the
paper loaded in
the tray to match
the paper type
and weight
specified in the
tray settings.
Step 3
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
bResend the print job.
Do streaked horizontal lines appear on prints?
Go to step 4. The problem is
solved.
Step 4
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
bResend the print job.
Do streaked horizontal lines appear on prints?
Go to step 5. The problem is
solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked horizontal lines appear on prints?
Contact customer
support.
The problem is
solved.
Troubleshooting 201
Streaked vertical lines appear on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
aDepending on your operating system, specify the paper type,
texture, and weight from Printing Preferences or from the Print
dialog.
bResend the print job.
Do streaked vertical lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
From the printer control panel, set the paper texture, type, and
weight in the Paper menu to match the paper loaded in the tray.
Do the paper texture, type, and weight match the paper in the tray?
Go to step 3. Do one or more of
the following:
•Specify the paper
texture, type, and
weight from the
tray settings to
match the paper
loaded in the tray.
•Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.
Step 3
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
bResend the print job.
Do streaked vertical lines appear on prints?
Go to step 4. The problem is
solved.
Troubleshooting 202
Action Yes No
Step 4
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
bResend the print job.
Do streaked vertical lines appear on prints?
Go to step 5. The problem is
solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked vertical lines appear on prints?
Contact customer
support.
The problem is
solved.
Transparency print quality is poor
Action Yes No
Step 1
From the printer control panel, set the paper type in the Paper
menu to match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Go to step 2. Set the paper type to
Transparency.
Step 2
aCheck if you are using a recommended type of transparency.
bResend the print job.
Is the print quality still poor?
Contact customer
support.
The problem is
solved.
Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Troubleshooting 203
Action Yes No
Step 1
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
bResend the print job.
Does fog or shading disappear from the prints?
The problem is
solved.
Go to step 2.
Step 2
Replace the imaging kit, and then resend the print job.
Does fog or shading disappear from the prints?
The problem is
solved.
Contact customer
support.
Toner rubs o
Leading edge
Trailing edge
ABC
DEF
Action Yes No
Step 1
From the Paper menu on the printer control panel, check the paper
type, texture, and weight.
Do the paper type, texture, and weight match the paper loaded in
the tray?
Go to step 2. Specify the paper
type, texture, and
weight from the tray
settings to match the
paper loaded in the
tray.
Step 2
Resend the print job.
Does the toner still rub o?
Contact customer
support.
The problem is
solved.
Toner specks appear on prints
Action Yes No
Replace the imaging kit, and then resend the print job.
Do toner specks appear on prints?
Contact customer
support.
The problem is
solved.
Troubleshooting 204
Uneven print density
Action Yes No
Replace the imaging kit, and then resend the print job.
Is the print density uneven?
Contact customer
support.
The problem is
solved.
Vertical voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
aCheck if your software program is using a correct fill pattern.
bResend the print job.
Do vertical voids appear on prints?
Go to step 2. The problem is
solved.
Step 2
aFrom the Paper Menu on the printer control panel, check the
paper type and paper weight.
bResend the print job.
Do vertical voids appear on prints?
Go to step 3. The problem is
solved.
Step 3
Check if you are using a recommended type of paper.
aLoad paper source with a recommended type of paper.
bResend the print job.
Do vertical voids appear on prints?
Go to step 4. The problem is
solved.
Troubleshooting 205
Action Yes No
Step 4
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
bResend the print job.
Do vertical voids appear on prints?
Go to step 5. The problem is
solved.
Step 5
Replace the imaging kit, and then resend the print job.
Do vertical voids appear on prints?
Contact customer
support.
The problem is
solved.
Color quality problems
FAQ about color printing
What is RGB color?
Red, green, and blue light can be added together in various amounts to produce a large range of colors
observed in nature. For example, red and green can be combined to create yellow. Televisions and computer
monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount
of red, green, or blue needed to produce a certain color.
What is CMYK color?
Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range
of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing
presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a method of
describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a
particular color.
How is color specified in a document to be printed?
Software programs typically specify the document color using RGB or CMYK color combinations. Additionally,
they let users modify the color of each object in a document. For more information, see the help information
of your operating system.
How does the printer know what color to print?
When a user prints a document, information describing the type and color of each object is sent to the printer.
The color information is passed through color conversion tables that translate the color into the appropriate
amounts of cyan, magenta, yellow, and black toner needed to produce the color you want. The object
information determines the application of color conversion tables. For example, it is possible to apply one
type of color conversion table to text while applying a dierent color conversion table to photographic images.
Troubleshooting 206
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to
process objects. However, Color Correction must be set to Manual, or no user‑defined color conversion will
be implemented. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images), and how the color of the object is specified in the software program (RGB or CMYK
combinations).
Notes:
•Manual color correction is not useful if the software program does not specify colors with RGB or
CMYK combinations. It is also not eective in situations in which the software program or the
computer operating system controls the adjustment of colors.
•When Auto Color Correction is selected, the color conversion tables will generate preferred colors
used for the majority of the documents.
To manually apply a dierent color conversion table, do the following:
1From the Quality menu on the printer control panel, select Color Correction, and then select Manual.
2From the Quality menu on the printer control panel, select Manual Color, and then select the appropriate
color conversion table for the aected object type.
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
•Vivid—Produces brighter, more saturated colors and may be
applied to all incoming color formats.
•sRGB Display—Produces an output that approximates the
colors displayed on a computer monitor.
Note: Black toner usage is optimized for printing photographs.
•Display‑True Black—Produces an output that approximates the
colors displayed on a computer monitor. This uses only black
toner to create all levels of neutral gray.
•sRGB Vivid—Provides an increased color saturation for the
sRGB Display color correction.
Note: Black toner usage is optimized for printing business
graphics.
•O—No color correction is implemented.
CMYK Image
CMYK Text
CMYK Graphics
•US CMYK—Applies color correction to approximate the SWOP
(Specifications for Web Oset Publishing) color output.
•Euro CMYK—Applies color correction to approximate Euroscale
color output.
•Vivid CMYK—Increases the color saturation of the US CMYK
color correction setting.
•O—No color correction is implemented.
How can I match a particular color (such as a corporate logo)?
Nine types of Color Samples sets are available from the Quality menu on the printer control panel. These are
also available from the Color Samples page of the Embedded Web Server. Selecting any sample set
generates a multiple‑page printout consisting of hundreds of colored boxes. Either a CMYK or RGB
combination is located on each box, depending on the table selected. The observed color of each box is
obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion
table.
Troubleshooting 207
By examining Color Samples sets, you can identify the box whose color is the closest to the color you want.
The color combination labeled on the box can then be used for modifying the color of the object in a software
program. For more information, see the help information of your operating system.
Note: Manual color correction may be necessary to utilize the selected color conversion table for the
particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on the Color
Correction setting being used , the type of object being printed, and how the color of the object is specified
in the software program. When Color Correction is set to O, the color is based on the print job information,
and no color conversion is implemented.
Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or
CMYK combinations. Additionally, certain situations exist in which the software program or the computer
operating system adjusts the RGB or CMYK combinations specified in the program through color
management. The resulting printed color may not be an exact match of the Color Samples pages.
What are detailed color samples and how do I access them?
Detailed color samples sets are available only through the Embedded Web Server of a network printer. A
detailed Color Samples set contains a range of shades that are similar to a user‑defined RGB or CMYK value.
The likeness of the colors in the set is dependent on the value entered in the RGB or CMYK Increment box.
To access a detailed Color Samples set from the Embedded Web Server, do the following:
1Open a Web browser, and then type the printer IP address in the address field.
Note: If you do not know the IP address or printer name, then you can:
•View the information on the printer home screen, or in the TCP/IP section in the Networks/Ports menu.
•Print a network setup page or menu settings page, and then locate the information in the TCP/IP
section.
2Click Configuration > Color Samples > Detailed Options.
3Select a color conversion table.
4Enter the RGB or CMYK color number.
5Enter an increment value from 1 to 255.
Note: The closer the value is to 1, the narrower the color sample range will appear.
6Click Print.
Troubleshooting 208
Prints on color transparencies appear dark when projected
Note: This problem occurs when projecting transparencies with reflective overhead projectors. To obtain the
highest projected color quality, transmissive overhead projectors are recommended.
Action Yes No
Step 1
From the printer control panel, make sure the paper type setting
is set to Transparency.
Is the paper type setting correct?
Go to step 2. Set the paper type to
Transparency.
Step 2
Reduce the toner darkness, and then resend the print job.
Does the print on the color transparency look lighter?
The problem is
solved.
Go to step 3.
Step 3
Make sure you are using a recommended type of color
transparency, and then resend the print job.
Does the print on the color transparency look lighter?
The problem is
solved.
Contact customer
support.
The color of the print does not match the color of the original file
Note: The color conversion tables used in Auto Color Correction mode generally approximate the colors of a
standard computer monitor. However, because of technology dierences that exist between printers and
monitors, there are many colors that can also be aected by monitor variations and lighting conditions.
Action Yes No
Step 1
aSet Color Correction to O.
Note: When the printer color correction is disabled, the color
is based on the print job information, and no color conversion
is implemented.
bResend the print job.
Does the color of the print match the color of the file on the
computer screen?
The problem is
solved.
Go to step 2.
Step 2
From the Quality menu on the printer control panel, do the
following:
aSelect Color Correction, and then select Manual.
bSelect Manual Color, and then select the appropriate color
conversion table for the aected object type.
cResend the print job.
Does the color of the print match the color of the file on the
computer screen?
The problem is
solved.
Contact customer
support.
Troubleshooting 209
The print appears tinted
Action Yes No
Adjust the color balance.
aFrom the Color Balance menu on the printer control panel,
increase or decrease the values for cyan, magenta, yellow, and
black.
bResend the print job.
Does the print still appear tinted?
The problem is
solved.
Contact customer
support.
Embedded Web Server does not open
Action Yes No
Step 1
aTurn on the printer.
bOpen a Web browser, and then type the printer IP address.
cPress Enter.
Does the Embedded Web Server open?
The problem is
solved.
Go to step 2.
Step 2
Make sure the printer IP address is correct.
aView the printer IP address:
•From the TCP/IP section in the Network/Ports menu
•By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
bOpen a Web browser, and then type the IP address.
Note: Depending on the network settings, you may need to
type “https://” instead of “http://” before the printer IP
address to access the Embedded Web Server.
cPress Enter.
Does the Embedded Web Server open?
The problem is
solved.
Go to step 3.
Troubleshooting 210
Action Yes No
Step 3
Check if the network is working.
aPrint a network setup page.
bCheck the first section of the network setup page and confirm
that the status is Connected.
Note: If the status is Not Connected, then the connection
may be intermittent, or the network cable may be defective.
Contact your system support person for a solution, and then
print another network setup page.
cOpen a Web browser, and then type the printer IP address.
dPress Enter.
Does the Embedded Web Server open?
The problem is
solved.
Go to step 4.
Step 4
Check if the cable connections to the printer and print server are
secure.
aConnect the cables properly. For more information, see the
setup documentation that came with the printer.
bOpen a Web browser, and then type the printer IP address.
cPress Enter.
Does the Embedded Web Server open?
The problem is
solved.
Go to step 5.
Step 5
Temporarily disable the Web proxy servers.
Proxy servers may block or restrict you from accessing certain
Web sites including the Embedded Web Server.
Does the Embedded Web Server open?
The problem is
solved.
Contact your system
support person.
Contacting customer support
Before contacting customer support, make sure to have the following information:
•Printer problem
•Error message
•Printer model type and serial number
Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to http://support.lexmark.com.
Troubleshooting 211
Notices
Product information
Product name:
Lexmark CS510de, CS517de
Machine type:
5027
Model(s):
630
Edition notice
November 2017
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit http://support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
© 2012 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Notices 212
Trademarks
Lexmark, the Lexmark logo, MarkNet, AccuRead, and MarkVision are trademarks or registered trademarks of
Lexmark International, Inc. in the United States and/or other countries.
Google Cloud Print is a trademark of Google Inc.
Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Microsoft and Windows are either registered trademarks or trademarks of the Microsoft group of companies
in the United States and other countries.
Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
The following terms are trademarks or registered trademarks of these companies:
Albertus The Monotype Corporation plc
Antique Olive Monsieur Marcel OLIVE
Apple-Chancery Apple Computer, Inc.
Arial The Monotype Corporation plc
CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a
product of Agfa Corporation
Chicago Apple Computer, Inc.
Clarendon Linotype-Hell AG and/or its subsidiaries
Eurostile Nebiolo
Geneva Apple Computer, Inc.
GillSans The Monotype Corporation plc
Helvetica Linotype-Hell AG and/or its subsidiaries
Hoefler Jonathan Hoefler Type Foundry
ITC Avant Garde Gothic International Typeface Corporation
ITC Bookman International Typeface Corporation
ITC Mona Lisa International Typeface Corporation
ITC Zapf Chancery International Typeface Corporation
Joanna The Monotype Corporation plc
Marigold Arthur Baker
Monaco Apple Computer, Inc.
New York Apple Computer, Inc.
Oxford Arthur Baker
Notices 213
Palatino Linotype-Hell AG and/or its subsidiaries
Stempel Garamond Linotype-Hell AG and/or its subsidiaries
Tay Agfa Corporation
Times New Roman The Monotype Corporation plc
Univers Linotype-Hell AG and/or its subsidiaries
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
•Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Notices 214
Licensing notices
All licensing notices associated with this product can be viewed from the root directory of the installation
software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 50
Ready 16
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your
local sales oce phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Notices 215
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped
by Lexmark.
Temperature information
Ambient operating temperature 15.6 to 32.2°C (60 to 90°F)
Shipping temperature -40 to 43.3°C (-40 to 110°F)
Storage temperature and relative humidity 1 to 35°C (34 to 95°F)
8 to 80% RH
Información de la energía de México
Consumo de energía en operación:
540 Wh
Consumo de energía en modo de espera:
0.2 Wh
Cantidad de producto por unidad de energía consumida:
2.78 páginas / Wh
Notices 216
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser
that is nominally a 12‑milliwatt gallium arsenide laser operating in the wavelength of 655–675 nanometers. The
laser system and printer are designed so there is never any human access to laser radiation above a Class I
level during normal operation, user maintenance, or prescribed service condition.
Laser advisory label
A laser notice label may be axed to this printer as shown:
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner ernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und oener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην
ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。
危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy output from electronic inputs. 580 (one-sided), 360 (two-
sided)
Copy The product is generating hard‑copy output from hard‑copy original
documents.
N/A
Notices 217
Mode Description Power consumption (Watts)
Scan The product is scanning hard‑copy documents. N/A
Ready The product is waiting for a print job. 30
Sleep Mode The product is in a high‑level energy‑saving mode. 3
Hibernate The product is in a low‑level energy‑saving mode. 0.5
O The product is plugged into an electrical outlet, but the power switch is
turned o.
0
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 20
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response
time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more
energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
•Using the Hibernate Timeout
•Using the Schedule Power modes
•Using the Sleep/Hibernate button
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
O mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Notices 218
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
日本の VCCI 規定
製品にこのマークが表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage
limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances
in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.
Notices 219
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
Notices 220
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Notices 221
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 222
Index
Numerics
250‑sheet tray
loading 42
550‑sheet tray
installing 33
loading 42
650‑sheet duo tray
installing 33
loading 42, 45
Symbols
[Color] cartridge low [88.xy] 164
[Color] cartridge nearly low
[88.xy] 164
[Color] cartridge very low, [x]
estimated pages remain
[88.xy] 164
[Type] imaging kit low [84.xy] 164
[Type] imaging kit nearly low
[84.xy] 164
[Type] imaging kit very low, [x]
estimated pages remain
[84.xy] 164
A
accessing the Embedded Web
Server 18
Active NIC menu 81
adding hardware options
print driver 36
adding internal options
print driver 36
adjusting brightness
Embedded Web Server 121
printer display 121
Adjusting color 163
adjusting Sleep mode 120
adjusting toner darkness 63
administrator settings
Embedded Web Server 152
AirPrint
using 67
AppleTalk menu 86
applications
home screen 19
attaching cables 36
available internal options 23
avoiding jams 59
avoiding paper jams 156
B
Background and Idle Screen
using 20
black‑and‑white printing 63
buttons, printer control panel 14
buttons, touch screen
using 16
C
cables
Ethernet 36
USB 36
canceling a print job
from the computer 69
from the printer control
panel 69
cannot open Embedded Web
Server 210
card stock
loading 46
tips 56
Change [paper source] to
[custom string] 163
Change [paper source] to
[custom type name] 163
Change [paper source] to [paper
type] [paper size] 163
checking an unresponsive
printer 175
checking status of parts and
supplies 128
checking the printer status
using the Embedded Web
Server 152
checking the status of parts and
supplies 128
checking the virtual display
using the Embedded Web
Server 152
cleaning
exterior of the printer 128
interior of the printer 128
cleaning the printer 128
Close door 163
color quality troubleshooting
color of print and color on
computer screen do not
match 209
prints on color transparencies
appear dark when
projected 209
color quality, troubleshooting
print appears tinted 210
Complex page, some data may
not have printed [39] 165
confidential data
information on securing 126
confidential jobs
modifying print settings 153
confidential print jobs 68
Confidential Print menu 90
Configuration change, some held
jobs were not restored [57] 165
configuration information
wireless network 38
configurations
printer 11
Configure MP menu 74
configuring
multiple printers 154
supply notifications, imaging
kit 153
supply notifications,
maintenance kit 153
supply notifications, toner
cartridge 153
supply notifications, waste toner
bottle 153
configuring supply notifications
from the Embedded Web
Server 153
connecting to a wireless network
using PIN (Personal
Identification Number)
method 39
using Push Button Configuration
method 39
using the Embedded Web
Server 40
using wireless setup wizard 39
conservation settings
brightness, adjusting 121
Index 223
Eco‑Mode 118
Hibernate mode 120
Hibernate Timeout 120
Quiet Mode 119
Schedule Power Modes 121
Sleep Mode 120
conserving supplies 118
contacting customer support 211
control panel, printer
indicator light 14
Sleep button light 14
controller board
accessing 23
creating custom name
paper type 51
Custom Names menu 80
custom paper type name
assigning 51
Custom Type [x]
creating custom name 51
Custom Types menu 79
customer support
contacting 211
D
Default Source menu 71
Defective flash detected [51] 165
developer unit
replacing 135, 144
device and network settings
information
erasing 125
directory list
printing 69
disk wiping 126
display troubleshooting
printer display is blank 177
display, printer control panel 14
adjusting brightness 121
disposing of printer hard
disk 124
documents, printing
from a computer 63
from a mobile device 67
E
Eco‑Mode setting 118
Eco‑Settings
about 21
embedded solutions information
erasing 125
Embedded Web Server 153
accessing 12, 18
administrator settings 152
checking printer status 152
checking the status of parts 128
checking the status of
supplies 128
copying settings to other
printers 154
functions 12
modifying confidential print
settings 153
networking settings 152
problem accessing 210
using 12
Embedded Web Server
Administrator's Guide
where to find 126
Embedded Web Server —
Security: Administrator's Guide
where to find 152
emission notices 214, 215, 219
encrypting the printer hard
disk 127
envelopes
loading 46, 49
tips on using 55
environmental settings
display brightness,
adjusting 121
Eco‑Mode 118
Hibernate mode 120
Hibernate Timeout 120
Quiet Mode 119
Schedule Power Modes 121
Sleep Mode 120
Erase Temporary Data Files
menu 91
erasing hard disk memory 126
erasing non‑volatile memory 125
erasing volatile memory 125
Error reading USB drive. Remove
USB. 165
Error reading USB hub. Remove
hub. 165
Ethernet network
preparing to set up for Ethernet
printing 37
Ethernet port 36
Ethernet setup
preparing for an 37
exporting a configuration
using the Embedded Web
Server 21
exterior of the printer
cleaning 128
F
factory defaults
restoring 154
FAQ about color printing 206
FCC notices 214
finding more information about
the printer 9
finding printer IP address 18
Finishing menu 104
firmware card 23
flash drive
printing from 65
Flash Drive menu 102
flash drives
supported file types 66
font sample list
printing 69
forms
printing 63
Forms and Favorites
setting up 20
G
General Settings menu 95
Google Cloud Print
using 67
green settings
Eco‑Mode 118
Hibernate mode 120
Hibernate Timeout 120
Quiet Mode 119
Schedule Power Modes 121
H
hardware options, adding
print driver 36
held jobs 68
printing from a Macintosh
computer 68
printing from Windows 68
held print jobs
printing from a Macintosh
computer 68
printing from Windows 68
Help menu 116
Index 224
Hibernate mode
using 120
Hibernate Timeout
setting 120
hiding icons on the home
screen 19
Home button 14
home screen
buttons, understanding 15
customizing 19
hiding icons 19
showing icons 19
home screen applications
configuring 19
finding information 19
home screen buttons
understanding 15
HTML menu 115
I
icons on the home screen
hiding 19
showing 19
Image menu 116
imaging kit
replacing 135
imaging kits
ordering 131
importing a configuration
using the Embedded Web
Server 21
Incompatible tray [x] [59] 165
Incorrect paper size, open [paper
source] [34] 166
indicator light 14
individual settings information
erasing 125
Insert Tray [x] 166
installing an optional card 28
installing options
order of installation 33
installing printer hard disk 29
installing the printer software 36
Insucient memory to collate job
[37] 166
Insucient memory to support
Resource Save feature [35] 166
Insucient memory, some Held
Jobs were deleted [37] 166
Insucient memory, some held
jobs will not be restored [37] 166
interior of the printer
cleaning 128
internal options 23
internal options, adding
print driver 36
IP address of computer
finding 18
IP address, printer
finding 18
IPv6 menu 85
J
jams
avoiding 156
locating jam areas 157
locations 157
jams, clearing
below the fuser 158
in the duplex unit 158
in the front door 158
in the manual feeder 161
in the multipurpose feeder 162
in the standard bin 158
in trays 160
Job Accounting menu 109
K
keypad 14
L
labels, paper
tips 56
letterhead
loading, multipurpose
feeder 53
loading, trays 53
Lexmark Mobile Print
using 67
linking trays 50, 51
Load [paper source] with [custom
string] 167
Load [paper source] with [custom
type name] 167
Load [paper source] with [paper
size] 167
Load [paper source] with [paper
type] [paper size] 167
Load Manual Feeder with
[custom string] 168
Load Manual Feeder with
[custom type name] 168
Load Manual Feeder with [paper
size] 168
Load Manual Feeder with [paper
type] [paper size] 168
loading
250‑sheet tray 42
550‑sheet tray 42
650‑sheet duo tray 42, 45
card stock 46
envelopes 46, 49
manual feeder 49
multipurpose feeder 46
transparencies 46
loading letterhead
paper orientation 53
lock, security 124
M
Maintenance kit low [80.xy] 168
Maintenance kit nearly low
[80.xy] 168
Maintenance kit very low
[80.xy] 169
manual feeder
loading 49
Max Speed and Max Yield
using 64
memory
types installed on printer 124
memory card 23
installing 26
troubleshooting 177
Memory full [38] 169
menu settings
loading on multiple printers 154
menu settings page
printing 41
menus
Active NIC 81
AppleTalk 86
Confidential Print 90
Configure MP 74
Custom Names 80
Custom Types 79
Default Source 71
Erase Temporary Data Files 91
Finishing 104
Flash Drive 102
General Settings 95
Help 116
HTML 115
Image 116
Index 225
IPv6 85
Job Accounting 109
list 70
Miscellaneous 90
Network [x] 81
Network Card 83
Network Reports 83
Paper Loading 78
Paper Size/Type 71
Paper Texture 75
Paper Weight 76
PCL Emul 112
PDF 111
PostScript 111
Quality 106
Reports 80
Security Audit Log 92
Set Date/Time 92
Setup 93
SMTP Setup menu 89
Standard Network 81
Standard USB 87
Substitute Size 74
Supplies 70
TCP/IP 84
Universal Setup 80
Utilities 110
Wireless 86
XPS 111
menus list 70
Miscellaneous menu 90
mobile device
printing from 66, 67
Mopria Print Service
using 66
moving the printer 10, 150
multipurpose feeder
loading 46
N
Network [x] menu 81
Network [x] software error
[54] 169
Network Card menu 83
Network Reports menu 83
network settings
Embedded Web Server 152
network setup page
printing 41
Networking Guide
where to find 152
noise emission levels 215
Non-Lexmark [supply type], see
User's Guide [33.xy] 169
non‑volatile memory 124
erasing 125
Not enough free space in flash
memory for resources [52] 169
notices 214, 215, 216, 217, 218,
219
number of remaining pages
estimate 129
O
optional card
installing 28
options
550‑sheet tray 33
650‑sheet duo tray 33
firmware cards 23
memory card 26
memory cards 23
printer hard disk, installing 29
printer hard disk, removing 31
ordering
imaging kits 131
toner cartridges 129
waste toner bottle 131
P
paper
characteristics 56
letterhead 58
preprinted forms 58
recycled 58
selecting 58
storing 59
unacceptable 57
Universal size setting 42
using recycled 118
paper feed troubleshooting
message remains after jam is
cleared 181
paper jams
avoiding 156
paper jams, clearing
below the fuser 158
in the duplex unit 158
in the front door 158
in the manual feeder 161
in the multipurpose feeder 162
in the standard bin 158
in trays 160
Paper Loading menu 78
paper size
setting 42
Paper Size/Type menu 71
paper sizes
supported by the printer 59
Paper Texture menu 75
paper type
setting 42
paper types
supported by printer 62
where to load 62
Paper Weight menu 76
paper weights
supported by printer 62
parts
checking status 128
checking, on the printer control
panel 128
checking, using the Embedded
Web Server 128
using genuine Lexmark 129
PCL Emul menu 112
PDF menu 111
Personal Identification Number
method
using 39
PostScript menu 111
power cord socket 36
preparing to set up the printer on
an Ethernet network 37
print driver
hardware options, adding 36
print irregularities 194
print job
canceling from the
computer 69
print quality
replacing a developer unit 144
replacing imaging kit 135
replacing the waste toner
bottle 132
print quality troubleshooting
blank pages 198
characters have jagged
edges 189
clipped pages or images 189
gray background on prints 190
horizontal voids appear on
prints 191
print irregularities 194
print is too dark 195
Index 226
print is too light 196
printer is printing solid black
pages 198
repeating print defects 186
shadow images appear on
prints 199
skewed print 200
streaked horizontal lines appear
on prints 200
streaked vertical lines appear
on prints 202
toner fog or background
shading appears on
prints 203
toner rubs o 204
toner specks appear on
prints 204
transparency print quality is
poor 203
uneven print density 205
vertical voids appear on
prints 205
print troubleshooting
error reading flash drive 184
incorrect characters print 182
incorrect margins on prints 192
jammed pages are not
reprinted 180
job prints from wrong tray 182
job prints on wrong paper 182
jobs do not print 185
Large jobs do not collate 183
multiple‑language PDF files do
not print 188
paper curl 193
paper frequently jams 180
print job takes longer than
expected 186
printing slows down 184
tray linking does not work 187
unexpected page breaks
occur 188
printer
configurations 11
minimum clearances 10
models 11
moving 10, 150
selecting a location 10
shipping 151
printer control panel
factory defaults, restoring 154
indicator light 14
parts 14
Sleep button light 14
using 14
printer control panel, virtual
display
using the Embedded Web
Server 152
Printer had to restart. Last job
may be incomplete. 170
printer hard disk
disposing of 124
encrypting 127
installing 29
removing 31
wiping 126
printer hard disk encryption 127
printer hard disk memory
erasing 126
printer information
where to find 9
printer IP address
finding 18
printer is printing blank
pages 198
printer messages
[Color] cartridge low [88.xy] 164
[Color] cartridge nearly low
[88.xy] 164
[Color] cartridge very low, [x]
estimated pages remain
[88.xy] 164
[Type] imaging kit low
[84.xy] 164
[Type] imaging kit nearly low
[84.xy] 164
[Type] imaging kit very low, [x]
estimated pages remain
[84.xy] 164
Adjusting color 163
Change [paper source] to
[custom string] 163
Change [paper source] to
[custom type name] 163
Change [paper source] to
[paper type] [paper size] 163
Close door 163
Complex page, some data may
not have printed [39] 165
Configuration change, some
held jobs were not restored
[57] 165
Defective flash detected
[51] 165
Error reading USB drive.
Remove USB. 165
Error reading USB hub. Remove
hub. 165
Incompatible tray [x] [59] 165
Incorrect paper size, open
[paper source] [34] 166
Insert Tray [x] 166
Insucient memory to collate
job [37] 166
Insucient memory to support
Resource Save feature
[35] 166
Insucient memory, some Held
Jobs were deleted [37] 166
Insucient memory, some held
jobs will not be restored
[37] 166
Load [paper source] with
[custom string] 167
Load [paper source] with
[custom type name] 167
Load [paper source] with [paper
size] 167
Load [paper source] with [paper
type] [paper size] 167
Load Manual Feeder with
[custom string] 168
Load Manual Feeder with
[custom type name] 168
Load Manual Feeder with [paper
size] 168
Load Manual Feeder with [paper
type] [paper size] 168
Maintenance kit low [80.xy] 168
Maintenance kit nearly low
[80.xy] 168
Maintenance kit very low
[80.xy] 169
Memory full [38] 169
Network [x] software error
[54] 169
Non-Lexmark [supply type], see
User's Guide [33.xy] 169
Not enough free space in flash
memory for resources [52] 169
Printer had to restart. Last job
may be incomplete. 170
Index 227
Reinstall missing or
unresponsive [color] cartridge
[31.xy] 170
Reload printed pages in Tray
[x] 171
Remove defective disk [61] 171
Remove packaging material,
[area name] 171
Remove paper from standard
output bin 171
Replace [type] imaging kit, 0
estimated pages remain
[84.xy] 171
Replace defective [color]
cartridge [31.xy] 171
Replace maintenance kit
[80.xy] 171
Replace missing [color]
cartridge [31.xy] 172
Replace missing [type] imaging
kit [31.xy] 172
Replace missing or
unresponsive black and color
imaging kit and all cartridges
[31.xy] 170
Replace missing waste toner
bottle [31.xyz] 172
Replace unsupported [color]
cartridge [32.xy] 172
Replace unsupported black and
color imaging kit [32.xy] 172
Replace waste toner bottle
[82.xy] 173
Restore held jobs? 173
Some held jobs were not
restored 173
Standard network software
error [54] 173
Standard USB port disabled
[56] 173
Supply needed to complete
job 174
Too many flash options installed
[58] 174
Too many trays attached
[58] 174
Unformatted flash detected
[53] 174
Unsupported USB hub, please
remove 165
Waste toner bottle nearly full
[82.xy] 175
printer options troubleshooting
internal option is not
detected 178
memory card 177
tray problems 179
printer problems, solving
basic 175
printer security
information on 126
printer software, installing 36
printer status
checking, using the Embedded
Web Server 152
printing
black‑and‑white 63
canceling, from the printer
control panel 69
directory list 69
font sample list 69
from a computer 63
from a mobile device 66, 67
from flash drive 65
Max Speed and Max Yield 64
menu settings page 41
network setup page 41
printing a directory list 69
printing a font sample list 69
printing a menu settings page 41
printing a network setup page 41
printing forms 63
printing from a flash drive 65
printing held jobs
from a Macintosh computer 68
from Windows 68
printing in black and white 63
publications
where to find 9
Push Button Configuration
method
using 39
Q
Quality menu 106
Quiet Mode 119
R
recycled paper
using 58, 118
recycling
Lexmark packaging 122
Lexmark products 122
toner cartridges 122
reducing noise 119
Reinstall missing or unresponsive
[color] cartridge [31.xy] 170
Reload printed pages in Tray
[x] 171
remaining pages, number of
estimate 129
Remote Operator Panel
setting up 21
Remove defective disk [61] 171
Remove packaging material,
[area name] 171
Remove paper from standard
output bin 171
removing printer hard disk 31
repeat print jobs 68
repeating print defects 186
Replace [type] imaging kit, 0
estimated pages remain
[84.xy] 171
Replace defective [color]
cartridge [31.xy] 171
Replace maintenance kit
[80.xy] 171
Replace missing [color] cartridge
[31.xy] 172
Replace missing [type] imaging
kit [31.xy] 172
Replace missing or unresponsive
black and color imaging kit and
all cartridges [31.xy] 170
Replace missing waste toner
bottle [31.xyz] 172
Replace unsupported [color]
cartridge [32.xy] 172
Replace unsupported black and
color imaging kit [32.xy] 172
Replace waste toner bottle
[82.xy] 173
reports
viewing 152
Reports menu 80
reserve print jobs
printing from Windows 68
Restore held jobs? 173
restoring factory default
settings 154
S
safety information 6, 7, 8
Index 228
Schedule Power Modes
using 121
security
modifying confidential print
settings 153
Security Audit Log menu 92
security lock 124
security lock port 36
security settings information
erasing 125
security Web page
where to find 126
selecting a location for the
printer 10
selecting paper 58
Set Date/Time menu 92
setting
paper size 42
paper type 42
TCP/IP address 84
setting Hibernate Timeout 120
setting the Universal paper
size 42
Setup menu 93
shipping the printer 151
showing icons on the home
screen 19
Sleep button 14
Sleep Mode
adjusting 120
SMTP Setup menu 89
Some held jobs were not
restored 173
Standard Network menu 81
Standard network software error
[54] 173
standard tray
loading 42
Standard USB menu 87
Standard USB port disabled
[56] 173
statement of volatility 124
status of parts
checking 128
status of supplies
checking 128
Stop or Cancel button 14
storing
paper 59
supplies 132
storing print jobs 68
streaked horizontal lines appear
on prints 200
streaked vertical lines appear on
prints 202
Substitute Size menu 74
supplies
checking status 128
checking, on the printer control
panel 128
checking, using the Embedded
Web Server 128, 152
conserving 118
storing 132
using genuine Lexmark 129
using recycled paper 118
Supplies menu 70
supplies, ordering
imaging kits 131
toner cartridges 129
waste toner bottle 131
Supply needed to complete
job 174
supply notifications
configuring 153
supported flash drives 66
T
TCP/IP menu 84
tips
card stock 56
labels, paper 56
on using envelopes 55
on using letterhead 53
transparencies 55
tips on using envelopes 55
tips on using letterhead 53
toner cartridges
ordering 129
recycling 122
replacing 142
toner darkness
adjusting 63
Too many flash options installed
[58] 174
Too many trays attached [58] 174
touch screen
buttons, using 16
transparencies
loading 46
tips on using 55
trays
linking 50, 51
unlinking 50, 51
troubleshooting
an application error has
occurred 181
cannot open Embedded Web
Server 210
checking an unresponsive
printer 175
FAQ about color printing 206
solving basic printer
problems 175
troubleshooting, color quality
color of print and color on
computer screen do not
match 209
print appears tinted 210
prints on color transparencies
appear dark when
projected 209
troubleshooting, display
printer display is blank 177
troubleshooting, paper feed
message remains after jam is
cleared 181
troubleshooting, print
error reading flash drive 184
incorrect characters print 182
incorrect margins on prints 192
jammed pages are not
reprinted 180
job prints from wrong tray 182
job prints on wrong paper 182
jobs do not print 185
Large jobs do not collate 183
multiple‑language PDF files do
not print 188
paper curl 193
paper frequently jams 180
print job takes longer than
expected 186
printing slows down 184
tray linking does not work 187
unexpected page breaks
occur 188
troubleshooting, print quality
blank pages 198
characters have jagged
edges 189
clipped pages or images 189
gray background on prints 190
horizontal voids appear on
prints 191
Index 229
print irregularities 194
print is too dark 195
print is too light 196
printer is printing solid black
pages 198
repeating print defects 186
shadow images appear on
prints 199
skewed print 200
streaked horizontal lines appear
on prints 200
streaked vertical lines appear
on prints 202
toner fog or background
shading appears on
prints 203
toner rubs o 204
toner specks appear on
prints 204
transparency print quality is
poor 203
uneven print density 205
vertical voids appear on
prints 205
troubleshooting, printer options
internal option is not
detected 178
memory card 177
tray problems 179
U
understanding the home
screen 15
uneven print density 205
Unformatted flash detected
[53] 174
Universal Paper Size
setting 42
Universal Setup menu 80
unlinking trays 50, 51
Unsupported USB hub, please
remove 165
USB port 14, 36
using Hibernate mode 120
using Max Speed and Max
Yield 64
using recycled paper 118
using Schedule Power
Modes 121
using the Embedded Web
Server 12
using the printer control panel 14
using the touch‑screen
buttons 16
Utilities menu 110
V
verify print jobs 68
vertical voids appear on
prints 205
viewing
reports 152
virtual display
checking, using Embedded Web
Server 152
volatile memory 124
erasing 125
volatility
statement of 124
W
waste toner bottle
ordering 131
replacing 132
Waste toner bottle nearly full
[82.xy] 175
wiping printer hard disk 126
Wireless menu 86
wireless network
configuration information 38
wireless network setup
using the Embedded Web
Serve 40
wireless setup wizard
using 39
X
XPS menu 111
Index 230