Conventions.......................................................................................................................................................... 6

Learning about the printer...........................................................................8

Finding information about the printer.............................................................................................................8

Selecting a location for the printer..................................................................................................................9

Printer conﬁgurations........................................................................................................................................10

Understanding the basic functions of the scanner.................................................................................... 11

Using the ADF and scanner glass..................................................................................................................12

Using the printer control panel.......................................................................................................................12

Understanding the colors of the Sleep button and indicator lights......................................................13

Additional printer setup..............................................................................14

Installing internal options................................................................................................................................. 14

Installing hardware options............................................................................................................................ 20

Attaching cables................................................................................................................................................22

Setting up the printer software......................................................................................................................23

Networking..........................................................................................................................................................24

Verifying printer setup......................................................................................................................................28

Loading paper and specialty media......................................................... 29

Setting the paper size and type.................................................................................................................... 29

Conﬁguring Universal paper settings.......................................................................................................... 29

Loading the 250‑sheet tray............................................................................................................................29

Loading the manual feeder.............................................................................................................................32

Loading the 650‑sheet duo tray....................................................................................................................33

Loading the multipurpose feeder..................................................................................................................34

Linking and unlinking trays............................................................................................................................. 37

Paper and specialty media guide............................................................. 40

Using specialty media......................................................................................................................................40

Paper guidelines................................................................................................................................................43

Supported paper sizes, types, and weights...............................................................................................46

Contents 2

Printing.........................................................................................................50

Printing a document......................................................................................................................................... 50

Printing from a mobile device......................................................................................................................... 51

Printing conﬁdential and other held jobs....................................................................................................52

Printing information pages..............................................................................................................................54

Canceling a print job........................................................................................................................................ 54

Copying........................................................................................................55

Making copies....................................................................................................................................................55

Copying photos................................................................................................................................................. 56

Copying on specialty media...........................................................................................................................56

Customizing copy settings..............................................................................................................................58

Placing information on copies....................................................................................................................... 62

Canceling a copy job........................................................................................................................................63

Understanding the copying options.............................................................................................................63

E-mailing...................................................................................................... 66

Setting up the printer to e-mail......................................................................................................................66

Creating an e-mail shortcut.............................................................................................................................67

E-mailing a document.......................................................................................................................................67

Canceling an e-mail.......................................................................................................................................... 68

Scanning...................................................................................................... 69

Scanning to an FTP address.......................................................................................................................... 69

Scanning to a computer....................................................................................................................................71

Understanding the printer menus............................................................ 73

Menus list.............................................................................................................................................................73

Supplies menu....................................................................................................................................................74

Paper menu.........................................................................................................................................................74

Reports menu..................................................................................................................................................... 84

Network/Ports.....................................................................................................................................................84

Security menu.................................................................................................................................................... 92

Settings menu.................................................................................................................................................... 95

Saving money and the environment...................................................... 122

Saving paper and toner..................................................................................................................................122

Contents 3

Saving energy...................................................................................................................................................122

Recycling............................................................................................................................................................126

Securing the printer.................................................................................. 127

Using the security lock feature.....................................................................................................................127

Statement of Volatility..................................................................................................................................... 127

Erasing volatile memory.................................................................................................................................128

Erasing non‑volatile memory........................................................................................................................128

Finding printer security information............................................................................................................128

Maintaining the printer............................................................................ 129

Storing supplies................................................................................................................................................129

Cleaning the printer........................................................................................................................................ 129

Checking the status of parts and supplies.................................................................................................131

Estimated number of remaining pages.......................................................................................................131

Ordering supplies............................................................................................................................................ 132

Replacing supplies...........................................................................................................................................134

Moving the printer........................................................................................................................................... 153

Managing the printer................................................................................155

Finding advanced networking and administrator information.............................................................155

Checking the virtual display..........................................................................................................................155

Setting up e‑mail alerts.................................................................................................................................. 155

Viewing reports................................................................................................................................................156

Conﬁguring supply notiﬁcations from the Embedded Web Server....................................................156

Copying printer settings to other printers................................................................................................. 157

Restoring factory default settings................................................................................................................157

Clearing jams.............................................................................................158

Avoiding jams................................................................................................................................................... 158

Identifying jam locations................................................................................................................................ 159

Paper jam in the standard bin........................................................................................................................161

Paper jam in the front door........................................................................................................................... 162

Paper jam in trays............................................................................................................................................ 164

Paper jam in the manual feeder...................................................................................................................165

Paper jam in the multipurpose feeder........................................................................................................165

Paper jam in the automatic document feeder..........................................................................................166

Contents 4

Troubleshooting........................................................................................ 168

Understanding the printer messages.........................................................................................................168

Solving printer problems.................................................................................................................................181

Solving print problems....................................................................................................................................187

Solving copy problems...................................................................................................................................214

Solving scanner problems............................................................................................................................. 217

Embedded Web Server does not open..................................................................................................... 221

Contacting customer support......................................................................................................................223

Notices.......................................................................................................224

Product information........................................................................................................................................224

Edition notice................................................................................................................................................... 224

Power consumption....................................................................................................................................... 228

Index...........................................................................................................236

Contents 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,

multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types

of accessories can be easily overloaded by a laser printer and may result in poor printer performance,

property damage, or potential ﬁre.

Do not place or use this product near water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or

performance of procedures other than those speciﬁed herein may result in hazardous radiation

exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release

emissions. You must understand the section in your operating instructions that discusses the guidelines for

selecting print media to avoid the possibility of harmful emissions.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.

There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,

or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions

and local regulations.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

Safety information 6

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays, then lift the printer o the

trays. Do not try to lift the printer and the trays at the same time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone

system connections) are properly installed in their marked plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc

manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer

is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power

cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects

such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect

the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet

before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability.

You must use either a printer stand or printer base if you are using multiple input options. If you

purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional

furniture. For more information, see www.lexmark.com/multifunctionprinters.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

SAVE THESE INSTRUCTIONS.

Safety information 7

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

•Connecting the printer

•Installing the printer software

Setup documentation—The setup documentation

came with the printer and is also available at

http://support.lexmark.com.

Additional setup and instructions for using the printer:

•Selecting and storing paper and specialty media

•Loading paper

•Conﬁguring printer settings

•Viewing and printing documents and photos

•Setting up and using the printer software

•Conﬁguring the printer on a network

•Caring for and maintaining the printer

•Troubleshooting and solving problems

User's Guide and Quick Reference Guide—The

guides are available at http://support.lexmark.com.

Note: These guides are also available in other

languages.

Information on setting up and conﬁguring the accessibility

features of your printer

Lexmark Accessibility Guide—This guide is available

at http://support.lexmark.com.

Help using the printer software Windows or Mac Help—Open a printer software

program or application, and then click Help.

Click

to view context‑sensitive information.

Notes:

•Help is automatically installed with the printer

software.

•The printer software is located in the printer

program folder or on the desktop, depending

on your operating system.

Learning about the printer 8

What are you looking for? Find it here

The latest supplemental information, updates, and customer

support:

•Documentation

•Driver downloads

•Live chat support

•E‑mail support

•Voice support

Lexmark support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site.

Support telephone numbers and hours of operation

for your country or region can be found on the

support Web site or on the printed warranty that came

with your printer.

Record the following information (located on the

store receipt and at the back of the printer), and have

it ready when you contact customer support so that

they may serve you faster:

•Machine Type number

•Serial number

•Date purchased

•Store where purchased

Warranty information Warranty information varies by country or region:

•In the U.S.—See the Statement of Limited

Warranty included with this printer, or go to

http://support.lexmark.com.

•In other countries and regions—See the printed

warranty that came with this printer.

Selecting a location for the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to

install any options, then leave enough room for them also. It is important to:

•Set up the printer near a properly grounded and easily accessible electrical outlet.

•Make sure airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

•Provide a ﬂat, sturdy, and stable surface.

•Keep the printer:

–Clean, dry, and free of dust.

–Away from stray staples and paper clips.

–Away from the direct airﬂow of air conditioners, heaters, or ventilators.

–Free from direct sunlight and humidity extremes.

•Observe the recommended temperatures and avoid ﬂuctuations:

Ambient temperature 15.6 to 32.2°C (60 to 90°F)

Storage temperature -40 to 43°C (-40 to 110°F)

•Allow the following recommended amount of space around the printer for proper ventilation:

Learning about the printer 9

1Right side 304.8 mm (12 in.)

2Front 508 mm (20 in.)

3Left side 76.2 (3 in.)

4Rear 101.6 mm (4 in.)

5Top 291.7 mm (11.5 in.)

Printer conﬁgurations

CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability.

You must use either a printer stand or printer base if you are using multiple input options. If you

purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional

furniture. For more information, see www.lexmark.com/multifunctionprinters.

Learning about the printer 10

Basic models

1Printer control panel

2Automatic document feeder (ADF)

3Standard bin

4Top door latch

5Right side cover

6Standard 250-sheet tray (Tray 1)

7Manual feeder

8Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2)

Understanding the basic functions of the scanner

•Make quick copies or set the printer to perform speciﬁc copy jobs.

•Scan documents and send them to your computer, an e-mail address, or an FTP destination.

•Scan documents and send them to another printer (PDF through an FTP).

Learning about the printer 11

Using the ADF and scanner glass

Automatic document feeder (ADF) Scanner glass

ABC

Use the ADF for multiple‑page documents.

Note: The ADF scans only one side of the page.

Use the scanner glass for single‑page documents, book pages,

small items (such as postcards or photos), transparencies, photo

paper, or thin media (such as magazine clippings).

Using the ADF

•Load the document into the ADF tray faceup, short edge ﬁrst.

•Load up to 50 sheets of plain paper into the ADF tray.

•Scan sizes from 105 x 148 mm (4.1 x 5.8 inches) wide to 216 x 368 mm (8.5 x 14.5 inches) long.

•Scan media weights from 52 to 120 g/m2 (14–32 lb).

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine

clippings) into the ADF tray. Place these items on the scanner glass.

Using the scanner glass

When using the scanner glass:

•Place the document facedown on the scanner glass in the corner with the green arrow.

•Scan or copy documents up to 216 x 296.9 mm (8.5 x 11.69 inches).

•Copy books up to 12.7 mm (0.5 inch) thick.

Using the printer control panel

12345

Learning about the printer 12

Use the To

1Display •View printing, copying, e‑mailing, and scanning options.

•View printer status and error messages.

2Select button •Select menu options.

•Save settings.

3Arrow buttons Scroll through menus or settings on the display.

4Keypad Enter numbers, letters, or symbols.

5Sleep button Enable Sleep mode or Hibernate mode.

6Cancel button Stop all printer activity.

7Start button Start a job, depending on which mode is selected.

8Back button Return to the previous screen.

9Home button Go to the home screen.

10 Indicator light Check the status of the printer.

Understanding the colors of the Sleep button and

indicator lights

The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status

or condition.

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light Printer status

O The printer is o, idle or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes

completely o for 1.9 seconds in a slow,

pulsing pattern

The printer is in Hibernate mode.

Learning about the printer 13

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch something metal on the printer before touching any controller board electronic components

or connectors.

Available internal options

•Memory card

–DDR3 DIMM

•Flash memory

–Fonts

–Firmware

•Forms and Barcode

•Prescribe

•IPDS

Additional printer setup 14

Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

1Access the controller board at the back of the printer.

Note: This task requires a ﬂat‑head screwdriver.

2Turn the screws counterclockwise to remove them.

3Slightly open the controller board access cover, and then shift to the right to remove it.

4Locate the appropriate connector on the controller board.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch something metal on the printer before touching any controller board electronic

components or connectors.

Additional printer setup 15

1 2

1Memory card connector

2Option card connector

5Reattach the cover.

Additional printer setup 16

6Turn the screws clockwise to lock the cover.

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

1Access the controller board.

For more information, see “Accessing the controller board” on page 15.

2Unpack the memory card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card. Doing so

may cause damage.

Additional printer setup 17

3Align the notch (1) on the memory card with the ridge (2) on the connector.

4Push the memory card straight into the connector, and then push the card toward the controller board wall

until it clicks into place.

5Close the controller board access cover.

Additional printer setup 18

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have other devices attached to the printer, then

turn them o as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board electronic components

or connectors.

1Access the controller board.

For more information, see “Accessing the controller board” on page 15.

2Unpack the optional card.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

3Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.

Additional printer setup 19

4Push the card ﬁrmly into place as shown in the illustration.

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the

controller board.

Note: The entire length of the connector on the card must touch and be ﬂushed against the controller

board.

5Close the controller board access door.

Note: When the printer software and any hardware options are installed, it may be necessary to manually

add the options in the printer driver to make them available for print jobs. For more information, see

“Adding available options in the print driver” on page 24.

Installing hardware options

Order of installation

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

Additional printer setup 20

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

Install the printer and any optional tray in the following order:

•Optional 650‑sheet duo tray with integrated multipurpose feeder (Tray 2)

•Printer

Installing a 650‑sheet duo tray

The printer supports an optional 650‑sheet duo tray (Tray 2) with an integrated multipurpose feeder.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

1Unpack the optional 650‑sheet duo tray, and then remove all packing material and the dust cover.

2Place the tray in the location chosen for the printer.

Additional printer setup 21

3Align the printer with the 650‑sheet duo tray, and then lower the printer into place.

4Install the dust cover.

Note: When the printer software and any options are installed, it may be necessary to manually add the

options in the printer driver to make them available for print jobs. For more information, see “Adding

available options in the print driver” on page 24.

Attaching cables

Connect the printer to the computer using a USB cable or to the network using an Ethernet cable.

Make sure to match the following:

•The USB symbol on the cable with the USB symbol on the printer

•The appropriate Ethernet cable to the Ethernet port

Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area

shown while actively printing. Loss of data or a malfunction can occur.

Additional printer setup 22

Use the To

1USB printer port Connect the printer to a computer.

2Ethernet port Connect the printer to an Ethernet network.

3USB wireless port Attach an optional wireless network adapter.

4Security lock port Lock the system controller board.

5Printer power cord socket Connect the printer to a properly grounded electrical outlet.

Setting up the printer software

Installing the printer software

1Obtain a copy of the software installer package.

•From the software CD that came with your printer.

•Go to http://support.lexmark.com, and then select your printer and operating system.

2Run the installer, and then follow the instructions on the computer screen.

3For Macintosh users, add the printer.

Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.

Additional printer setup 23

Adding available options in the print driver

For Windows users

1Open the printers folder.

2Select the printer you want to update, and then do the following:

•For Windows 7 or later, select Printer properties.

•For earlier versions, select Properties.

3Navigate to the Conﬁguration tab, and then select Update Now ‑ Ask Printer.

4Apply the changes.

For Macintosh users

1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.

2Navigate to the list of hardware options, and then add any installed options.

3Apply the changes.

Networking

Notes:

•Purchase a MarkNetTM N8352 wireless network adapter before setting up the printer on a wireless

network. For information on installing the wireless network adapter, see the instruction sheet that came

with the adapter.

•A Service Set Identiﬁer (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP),

Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.

Preparing to set up the printer on an Ethernet network

To conﬁgure your printer to connect to an Ethernet network, organize the following information before you

begin:

Note: If your network automatically assigns IP addresses to computers and printers, continue on to installing

the printer.

•A valid, unique IP address for the printer to use on the network

•The network gateway

•The network mask

•A nickname for the printer (optional)

Note: A printer nickname can make it easier for you to identify your printer on the network. You can

choose to use the default printer nickname, or assign a name that is easier for you to remember.

You will need an Ethernet cable to connect the printer to the network and an available port where the printer

can physically connect to the network. Use a new network cable when possible to avoid potential problems

caused by a damaged cable.

Additional printer setup 24

Preparing to set up the printer on a wireless network

Notes:

•Make sure your wireless network adapter is installed in your printer and working properly. For more

information, see the instruction sheet that came with the wireless network adapter.

•Make sure your access point (wireless router) is turned on and is working properly.

Make sure you have the following information before setting up the printer on a wireless network:

•SSID—The SSID is also referred to as the network name.

•Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.

•Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if

you are not sure which channel to select.

•Security Method—There are four basic options for Security Method:

–WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the

key currently in use on the network by selecting the default WEP transmit key.

–WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must

be set for the same type on the router and on the printer, or the printer will not be able to communicate

on the network.

–802.1X–RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

•Authentication type

•Inner authentication type

•802.1X user name and password

•Certiﬁcates

–No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: We do not recommend using an unsecured wireless network.

Notes:

–If you do not know the SSID of the network that your computer is connected to, then launch the wireless

utility of the computer network adapter, and then look for the network name. If you cannot ﬁnd the SSID

or the security information for your network, then see the documentation that came with the access

point, or contact your system support person.

–To ﬁnd the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation

that came with the access point, see the Embedded Web Server associated with the access point, or

consult your system support person.

Additional printer setup 25

Connecting the printer using the Wireless Setup Wizard

Before you begin, make sure that:

•A wireless network adapter is installed in the printer and is working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

•An Ethernet cable is disconnected from the printer.

•Active NIC is set to Auto. To set this to Auto, navigate to:

> Settings > > Network/Ports > > Active NIC > > Auto >

Note: Make sure to turn o the printer, then wait for at least ﬁve seconds, and then turn the printer back on.

1From the printer control panel, navigate to:

> Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless >

> Wireless Connection Setup >

2Select a wireless connection setup.

Use To

Search for networks Show available wireless connections.

Note: This menu item shows all broadcast secured or unsecured SSIDs.

Enter a network name Manually type the SSID.

Note: Make sure to type the correct SSID.

Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup.

3Press , and then follow the instructions on the printer display.

Connecting the printer to a wireless network using Wi-Fi Protected Setup

Before you begin, make sure that:

•The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certiﬁed or WPS‑compatible. For more

information, see the documentation that came with your access point.

•A wireless network adapter is installed in the printer and is working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

Using the Push Button Conﬁguration (PBC) method

1From the printer control panel, navigate to:

> Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless >

> Wireless Connection Setup > > Wi‑Fi Protected Setup > > Start Push Button Method >

2Follow the instructions on the printer display.

Additional printer setup 26

Using the Personal Identiﬁcation Number (PIN) method

1From the printer control panel, navigate to:

> Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless >

> Wireless Connection Setup > > Wi‑Fi Protected Setup > > Start PIN Method >

2Copy the eight‑digit WPS PIN.

3Open a Web browser, and then type the IP address of your access point in the address bar.

Notes:

•The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4Access the WPS settings. For more information, see the documentation that came with your access point.

5Enter the eight‑digit PIN, and then save the setting.

Connecting the printer to a wireless network using the Embedded Web

Server

Before you begin, make sure that:

•Your printer is connected temporarily to an Ethernet network.

•A wireless network adapter is installed in your printer and working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer control panel. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Network/Ports > Wireless.

3Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID, security method, preshared key or passphrase, network

mode, and channel.

4Click Submit.

5Turn o the printer, and then disconnect the Ethernet cable. Then wait for at least ﬁve seconds, and then

turn the printer back on.

6To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]

section, see if the status is Connected.

Additional printer setup 27

Verifying printer setup

When all hardware and software options are installed and the printer is turned on, verify that the printer is set

up correctly by printing the following:

•Menu settings page—Use this page to verify that all printer options are installed correctly. If an option you

installed is not listed, then it is not installed correctly. Remove the option, and then install it again.

•Network setup page—If your printer has networking support, then use this page to verify that the network

connection is working. This page also provides important information that aids network printing

conﬁguration.

Printing a menu settings page

Print a menu settings page to view the current menu settings and to verify if the printer options are installed

correctly.

From the printer control panel, navigate to:

> Settings > Reports > > Menu Settings Page >

Note: If you have not changed any menu settings, then the menu settings page lists all the factory default

settings. Settings saved from the menus replace the factory default settings as user default settings. A user

default setting remains in eect until you access the menu again, select another value, and save it.

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This

page also provides important information that aids network printing conﬁguration.

1From the printer control panel, navigate to:

> Settings > Reports > > Network Setup Page >

Note: If an optional internal print server is installed, then Print Network [x] Setup Page appears.

2Check the ﬁrst section of the network setup page, and conﬁrm that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be

malfunctioning. Consult your system support person for a solution, and then print another network setup

page.

Additional printer setup 28

Loading paper and specialty media

Proper selection and loading of media can improve how reliably documents print. For more information, see

“Avoiding jams” on page 158 and “Storing paper” on page 45.

Setting the paper size and type

1From the printer control panel, navigate to:

> Settings > > Paper Menu > > Paper Size/Type >

2Press the up or down arrow button to select the tray or feeder, and then press .

3Press the up or down arrow button to select the paper size, and then press .

4Press the up or down arrow button to select the paper type, and then press to change the settings.

Conﬁguring Universal paper settings

The Universal paper size is a user‑deﬁned setting that lets you print on paper sizes that are not preset in the

printer menus.

Notes:

•The smallest supported Universal size is 76 x 127 mm (3 x 5 inches) and is loaded only in the

multipurpose feeder and manual feeder.

•The largest supported Universal size is 215.9 x 359.9 mm (8.5 x 14.17 inches) and is loaded only in the

multipurpose feeder and manual feeder.

1From the printer control panel, navigate to:

> Settings > > Paper Menu > > Universal Setup >

2Press the up or down arrow buttons to scroll to Units of Measure, Portrait Height, or Portrait

Width, and then press .

3Enter the preferred settings using the keypad, and then press .

4Press .

Loading the 250‑sheet tray

The printer has a 250-sheet tray (Tray 1) with an integrated manual feeder. The 250-sheet tray and the 650-

sheet duo tray support the same paper sizes and types and are loaded in the same way.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1Pull out the tray completely.

Loading paper and specialty media 29

Note: Do not remove trays while a job is printing or while Busy appears on the display. Doing so may

cause a jam.

2If the paper is longer than letter‑size paper, then squeeze and then slide the length guide at the back of the

tray to extend it.

3Squeeze, and then slide the length guide tab to the correct position for the size of the paper being loaded.

Note: Use the paper size indicators on the bottom of the tray to help position the guide.

Loading paper and specialty media 30

4Squeeze, and then slide the width guide tab to the correct position for the size of the paper being loaded.

Note: Use the paper size indicators on the bottom of the tray to help position the guides.

5Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten

the edges on a level surface.

Loading paper and specialty media 31

6Load the paper stack with the recommended printable side faceup.

7Place the paper guides securely against the edges of the paper.

8Insert the tray.

9From the printer control panel, set the paper size and paper type in the Paper menu to match the paper

loaded in the tray.

Note: Mixing paper sizes or paper types in a tray may cause jams.

Loading the manual feeder

The standard 250‑sheet tray has an integrated manual feeder that can be used to print on dierent types of

paper one sheet at a time.

1Load a sheet of paper into the manual feeder:

•Printable side facedown for one-sided printing

•Printable side faceup for two‑sided (duplex) printing

Note: There are dierent ways for loading letterhead depending on the mode of printing.

Loading paper and specialty media 32

One‑sided printing using a letterhead Two‑sided printing using a letterhead

•Load envelope with the ﬂap side up and against the right side of the paper guide.

2Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides.

Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers.

3Adjust the paper guides to the width of the paper loaded.

Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper may cause jams.

Loading the 650‑sheet duo tray

The 650‑sheet duo tray (Tray 2) consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder.

The tray is loaded in the same way as the 250‑sheet tray and supports the same paper types and sizes. The

only dierences are the look of the guide tabs and the location of the paper size indicators.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

Loading paper and specialty media 33

1Length guide tab

2Paper size indicator

3Width guide tab

Loading the multipurpose feeder

1Push the multipurpose feeder latch to the left.

Loading paper and specialty media 34

2Open the multipurpose feeder.

3Pull the multipurpose feeder extender.

Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.

4Prepare the paper for loading.

•Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the

paper. Straighten the edges on a level surface.

•Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.

Note: Avoid touching the printable side of transparencies. Be careful not to scratch them.

•Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a

level surface.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated

linings, or self‑stick adhesives. These envelopes may severely damage the printer.

Loading paper and specialty media 35

5Locate the maximum paper ﬁll indicator and tab.

Note: Make sure the paper or specialty media is below the maximum paper ﬁll indicator located on the

paper guides.

1Width guide tab

2Maximum paper ﬁll indicator

3Width guide

4Feeder extender

5Paper size indicator

6Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack.

•Load paper, card stock, and transparencies with the recommended printable side facedown and the top

edge entering the printer ﬁrst.

Loading paper and specialty media 36

•Load envelopes with the ﬂap side up and against the right side of the paper guide.

Notes:

•Do not load or close the multipurpose feeder while a job is printing.

•Load only one size and type of paper at a time.

•Paper should lie ﬂat in the multipurpose feeder. Make sure the paper ﬁts loosely in the multipurpose

feeder and is not bent or wrinkled.

7From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in

the tray.

Linking and unlinking trays

The printer links trays when the speciﬁed paper size and type are the same. When a linked tray becomes empty,

paper feeds from the next linked tray. To prevent trays from linking, assign a unique custom paper type name.

Linking and unlinking trays

Note: This feature applies only in network printers.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Paper Menu.

3Change the tray settings to specify the paper size and type for the tray.

•To link trays, make sure the paper size and type for the tray match with that of the other tray.

•To unlink trays, make sure the paper size or type for the tray does not match with that of the other tray.

4Click Submit.

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the

printer. The temperature of the fuser varies according to the speciﬁed paper type. Printing issues may occur

if settings are not properly conﬁgured.

Loading paper and specialty media 37

Creating a custom name for a paper type

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Paper Menu > Custom Names.

3Select a custom name, and then type a new custom paper type name.

4Click Submit.

5Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Using the printer control panel

1From the printer control panel, navigate to:

> Settings > > Paper Menu > > Custom Names

2Select a custom name, and then type a new custom paper type name.

3Press .

4Press Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Assigning a custom paper type name

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Paper Menu > Custom Names.

3Type a name for the paper type, and then click Submit.

4Select a custom type, and then verify that the correct paper type is associated with the custom name.

Note: Plain Paper is the factory default paper type for all user‑deﬁned custom names.

Loading paper and specialty media 38

Using the printer control panel

1From the printer control panel, navigate to:

> Settings > > Paper Menu > > Custom Names

2Type a name for the paper type, and then press .

Assigning a custom paper type

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Paper Menu > Custom Types.

3Select a custom paper type name, and then select a paper type.

Note: Paper is the factory default paper type for all user‑deﬁned custom names.

4Click Submit.

Using the printer control panel

1From the printer control panel, navigate to:

> Settings > > Paper Menu > > Custom Types

2Select a custom paper type name, and then select a paper type.

Note: Paper is the factory default paper type for all user‑deﬁned custom names.

3Press .

Loading paper and specialty media 39

Paper and specialty media guide

Using specialty media

Tips on using letterhead

•Use letterhead designed speciﬁcally for laser printers.

•Print a test page on the letterhead being considered for use before buying large quantities.

•Before loading letterhead, ﬂex, fan, and straighten the stacks to prevent sheets from sticking together.

•Page orientation is important when printing on letterhead.

Source Printing Printable

side

Paper

orientation

Trays One‑sided Faceup Load the sheet

with the top edge

entering the

printer ﬁrst.

Trays Two‑sided Facedown Load the sheet

with the bottom

edge entering

the printer ﬁrst.

Manual feeder One‑sided Facedown Load the sheet

with the top edge

entering the

printer ﬁrst.

Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is

acceptable for laser printers.

Paper and specialty media guide 40

Source Printing Printable

side

Paper

orientation

Manual feeder Two‑sided Faceup Load the sheet

with the bottom

edge entering

the printer ﬁrst.

Multipurpose feeder One‑sided Facedown Load the sheet

with the top edge

entering the

printer ﬁrst.

Multipurpose feeder Two‑sided Faceup Load the sheet

with the bottom

edge entering

the printer ﬁrst.

Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is

acceptable for laser printers.

Tips on using transparencies

Print a test page on the transparencies being considered for use before buying large quantities.

•From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the

transparencies loaded in the tray.

•Print a test page on the transparencies being considered for use before buying large quantities.

•Feed transparencies from the 250-sheet tray, manual feeder, or multipurpose feeder.

•Use transparencies designed speciﬁcally for laser printers.

•Avoid getting ﬁngerprints on the transparencies to prevent print quality problems.

•Before loading transparencies, ﬂex, fan, and straighten the stacks to prevent sheets from sticking together.

Paper and specialty media guide 41

Tips on using envelopes

•From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the

envelopes loaded in the tray.

•Print samples on the envelopes being considered for use before buying large quantities.

•Use envelopes designed speciﬁcally for laser printers.

•For best performance, use envelopes made from 90‑g/m2 (24‑lb) paper or 25% cotton.

•Use only new envelopes from undamaged packages.

•To optimize performance and minimize jams, do not use envelopes that:

–Have excessive curl or twist.

–Are stuck together or damaged in any way.

–Have windows, holes, perforations, cutouts, or embossing.

–Have metal clasps, string ties, or folding bars.

–Have an interlocking design.

–Have postage stamps attached.

–Have any exposed adhesive when the ﬂap is in the sealed or closed position.

–Have bent corners.

–Have rough, cockle, or laid ﬁnishes.

•Adjust the width guides to ﬁt the width of the envelopes.

•Before loading the envelopes on the tray, ﬂex and fan the envelopes to loosen them. Straighten the edges

on a level surface.

Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal

envelopes.

Tips on using labels

•From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the

labels loaded in the tray.

•Print samples on labels being considered for use before buying large quantities.

•For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at

http://support.lexmark.com.

•Use labels designed speciﬁcally for laser printers.

•Do not use labels with slick backing material.

•Use full label sheets. Partial sheets may cause labels to peel o during printing, resulting in a jam. Partial

sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner

cartridge warranties.

•Do not use labels with exposed adhesive.

•Before loading labels on the tray, ﬂex and fan labels to loosen them. Straighten the edges on a level surface.

Paper and specialty media guide 42

Tips on using card stock

Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content,

thickness, and texture, can signiﬁcantly aect print quality.

•From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the

card stock loaded in the tray.

•Print samples on the card stock being considered for use before buying large quantities.

•Specify the paper texture and weight from the tray settings to match the paper loaded in the tray.

•Preprinting, perforation, and creasing may signiﬁcantly aect the print quality and cause jams or other paper

feed problems.

•Before loading the card stock on the tray, ﬂex and fan the card stock to loosen them. Straighten the edges

on a level surface.

Paper guidelines

Select the correct paper or specialty media to reduce printing problems. For the best print quality, try a sample

of the paper or specialty media before buying large quantities.

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these characteristics when

evaluating new paper stock.

Weight

The printer trays can automatically feed paper weights up to 176‑g/m2 (47‑lb) bond grain long paper. The

multipurpose feeder can automatically feed paper weights up to 176‑g/m2 (47‑lb) bond grain long paper. Paper

lighter than 60 g/m2 (16 lb) might not be sti enough to feed properly, causing jams. For best performance, use

75‑g/m2 (20‑lb) bond grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 inches), we recommend

90 g/m2 (24 lb) or heavier paper.

Note: Duplex printing is supported from 60–105‑g/m2 (16–28‑lb) bond grain long paper.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can

occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper

unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to

printing and can cause feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, then toner cannot fuse to it properly. If

paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100

and 300 Sheeld points; smoothness between 150 and 250 Sheeld points produces the best print quality.

Paper and specialty media guide 43

Moisture content

The amount of moisture in paper aects both print quality and the ability of the printer to feed the paper correctly.

Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes

that can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

Extend the time to several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long, running the length

of the paper, or grain short, running the width of the paper.

For 60–90‑g/m2 (16–24‑lb) bond paper, grain long paper is recommended.

Fiber content

Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides

the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality.

Paper containing ﬁbers such as cotton can negatively aect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

•Chemically‑treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

•Preprinted papers with chemicals that may contaminate the printer

•Preprinted papers that can be aected by the temperature in the printer fuser

•Preprinted papers that require a registration (the precise print location on the page) greater than ±2.4 mm

(±0.9 inch), such as optical character recognition (OCR) forms

In some cases, registration can be adjusted with a software application to successfully print on these forms:

•Coated papers (erasable bond), synthetic papers, thermal papers

•Rough‑edged, rough or heavily textured surface papers, or curled papers

•Recycled papers that fail EN12281:2002 (European)

•Paper weighing less than 60 g/m2 (16 lb)

•Multiple‑part forms or documents

Selecting paper

Using the appropriate paper prevents jams and helps ensure trouble‑free printing.

To help avoid paper jams and poor print quality:

•Always use new, undamaged paper.

•Before loading paper, know the recommended printable side of the paper. This information is usually

indicated on the paper package.

•Do not use paper that has been cut or trimmed by hand.

Paper and specialty media guide 44

•Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

•Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

Selecting preprinted forms and letterhead

Use these guidelines when selecting preprinted forms and letterhead:

•Use grain long for 60–90‑g/m2 (16–24‑lb) paper.

•Use only forms and letterhead printed using an oset lithographic or engraved printing process.

•Avoid paper with rough or heavily textured surfaces.

Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these

requirements; latex inks might not.

When in doubt, contact your paper supplier.

Using recycled paper and other oce papers

As an environmentally conscious company, Lexmark supports the use of recycled oce paper produced

speciﬁcally for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government

a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper.

However, no blanket statement can be made that all recycled paper will feed well.

Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of

test paper from around the world, using chamber tests for dierent temperature and humidity conditions.

Lexmark has found no reason to discourage the use of today's recycled oce papers, but generally the following

property guidelines apply to recycled paper.

•Low moisture content (4–5%)

•Suitable smoothness (100–200 Sheeld units, or 140–350 Bendtsen units, European)

Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheeld units) and

much rougher papers (such as premium cotton papers, 200–300 Sheeld units) have been engineered

to work very well in laser printers, despite surface texture. Before using these types of paper, consult your

paper supplier.

•Suitable sheet-to-sheet coecient of friction (0.4–0.6)

•Sucient bending resistance in the direction of feed

Recycled paper, paper of lower weight (<60 g/m2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and

paper that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is

required for reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing,

consult your paper supplier. Remember that these are general guidelines only and that paper meeting these

guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively

under normal printing conditions).

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative

humidity between 40 and 60 percent.

•Store paper in cartons, on a pallet or shelf, rather than on the ﬂoor.

Paper and specialty media guide 45

•Store individual packages on a ﬂat surface.

•Do not store anything on top of individual paper packages.

•Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and ﬂat.

Supported paper sizes, types, and weights

The following tables provide information on standard and optional paper sources and the sizes, types, and

weights of paper they support.

Note: For an unlisted paper size, select the closest larger listed size.

Supported paper sizes

Note: Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an

integrated 100‑sheet multipurpose feeder. The integrated multipurpose feeder supports dierent paper

sizes, types, and weights.

Paper size and

dimension

Standard

250‑sheet tray

Manual

feeder

650‑sheet duo tray ADF Scanner

glass

Duplex

mode

550‑sheet

tray

Multipurpose

feeder

210 x 297 mm

(8.3 x 11.7 in.)

1 1 1

148 x 210 mm

(5.83 x 8.3 in.)

1 2 1 X

105 x 148 mm

(4.1 x 5.8 in.)

XX1X X

JIS B5

182 x 257 mm

(7.2 x 10.1 in.)

1 1 1 X

Letter

216 x 279 mm

(8.5 x 11 in.)

1 1 1

1 The paper source supports paper size without size sensing.

2 Universal is supported in the standard 250‑sheet tray only if the paper size is from 148 x 215.9 mm (5.83 x 8.5 in.)

to 215.9 x 355.6 mm (8.5 x 14 in.).

3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76.2 x 127 mm

(3 x 5 in.) to 215.9 x 359.9 mm (8.5 x 14.17 in.).

4 Universal is supported in duplex mode only if the width is from 210 mm (8.27 in.) to 215.9 mm (8.5 in.), and the

length is from 279.4 mm (11 in.) to 355.6 mm (14 in.).

Paper and specialty media guide 46

Paper size and

dimension

Standard

250‑sheet tray

Manual

feeder

650‑sheet duo tray ADF Scanner

glass

Duplex

mode

550‑sheet

tray

Multipurpose

feeder

Legal

216 x 356 mm

(8.5 x 14 in.)

1 1 1 X

Executive

184 x 267 mm

(7.3 x 10.5 in.)

1 1 1 X

Oﬁcio (Mexico)

216 x 340 mm

(8.5 x 13.4 in.)

1 1 1 X

Folio

216 x 330 mm

(8.5 x 13 in.)

1 1 1 X

Statement

140 x 216 mm

(5.5 x 8.5 in.)

X X 1X

Universal

76 x 127 mm (3 x 5 in.)

to 216 x 356 mm

(8.5 x 14 in.)

X1,3 X1,3 X

Universal

148 x 210 mm

(5.8 x 8.3 in) to

216 x 356 mm

(8.5 x 14 in).

1,2 1,2 XX 4

7 3/4 Envelope

(Monarch)

98 x 191 mm

(3.9 x 7.5 in.)

X X 1XXX

9 Envelope

98 x 225 mm

(3.9 x 8.9 in.)

XX1XXX

10 Envelope

105 x 241 mm

(4.1 x 9.5 in.)

XX1XXX

1 The paper source supports paper size without size sensing.

2 Universal is supported in the standard 250‑sheet tray only if the paper size is from 148 x 215.9 mm (5.83 x 8.5 in.)

to 215.9 x 355.6 mm (8.5 x 14 in.).

3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76.2 x 127 mm

(3 x 5 in.) to 215.9 x 359.9 mm (8.5 x 14.17 in.).

4 Universal is supported in duplex mode only if the width is from 210 mm (8.27 in.) to 215.9 mm (8.5 in.), and the

length is from 279.4 mm (11 in.) to 355.6 mm (14 in.).

Paper and specialty media guide 47

Paper size and

dimension

Standard

250‑sheet tray

Manual

feeder

650‑sheet duo tray ADF Scanner

glass

Duplex

mode

550‑sheet

tray

Multipurpose

feeder

DL Envelope

110 x 220 mm

(4.3 x 8.7 in.)

XX1XXX

C5 Envelope

162 x 229 mm

(6.4 x 9 in.)

XX1XXX

B5 Envelope

176 x 250 mm

(6.9 x 9.8 in.)

XX1XXX

Other Envelope

98 x 162 mm

(3.9 x 6.3 in.) up to

176 x 250 mm

(6.9 x 9.8 in.)

XX1XXX

1 The paper source supports paper size without size sensing.

2 Universal is supported in the standard 250‑sheet tray only if the paper size is from 148 x 215.9 mm (5.83 x 8.5 in.)

to 215.9 x 355.6 mm (8.5 x 14 in.).

3 Universal is supported in the multipurpose feeder and manual feeder only if the paper size is from 76.2 x 127 mm

(3 x 5 in.) to 215.9 x 359.9 mm (8.5 x 14.17 in.).

4 Universal is supported in duplex mode only if the width is from 210 mm (8.27 in.) to 215.9 mm (8.5 in.), and the

length is from 279.4 mm (11 in.) to 355.6 mm (14 in.).

Supported paper types and weights

Notes:

•Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated

100‑sheet multipurpose feeder. The integrated multipurpose feeder supports dierent paper sizes,

types, and weights.

•Labels, transparencies, envelopes, and card stock always print at reduced speed.

Paper and specialty media guide 48

Paper type 250‑sheet

tray

Manual

feeder

650‑sheet duo tray ADF Scanner

glass

Duplex

mode

550‑sheet

tray

Multipurpos

e feeder

Paper

•Plain

•Recycled

•Glossy

•Bond

•Letterhead

•Preprinted

•Colored

•Light

•Heavy

•Rough/Cotto

•Custom

Type [x]

Card stock X

Transparencies X X

Labels

•Paper

Envelope X X X

Paper and specialty media guide 49

Printing

Printing a document

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before sending the

print job.

1From the document that you are trying to print, open the Print dialog.

2If necessary, adjust the settings.

3Send the print job.

Printing in black and white

From the printer control panel, navigate to:

> Settings > > Print Settings > > Quality Menu > > Print Mode > > Black Only >

Adjusting toner darkness

Using the Embedded Web Server

1Open a Web browser, and then type the IP address of the printer in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Print Settings > Quality Menu > Toner Darkness.

3Adjust the toner darkness, and then click Submit.

Using the printer control panel

1From the printer control panel, navigate to:

> Settings > > Print Settings > > Quality Menu > > Toner Darkness

2Adjust the toner darkness, and then press .

Printing 50

Using Max Speed and Max Yield

Max Speed and Max Yield let you choose between a faster print speed and a higher toner yield. Max Yield is

the factory default setting.

•Max Speed—This lets you print in either black or color depending on the setting in the printer driver. The

printer prints in color unless Black Only is selected in the printer driver.

•Max Yield—This lets you switch from black to color based on the color content found on each page.

Note: Frequent color mode switching can result to slower printing if the content of the pages is mixed.

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Print Settings > Setup Menu.

3From the Printer Usage list, select Max Speed or Max Yield.

4Click Submit.

Using the printer control panel

1From the printer control panel, navigate to:

> Settings > > Settings > > Print Settings > > Setup Menu > > Printer Usage >

2Select Max Speed or Max Yield, and then press .

Printing from a mobile device

Note: Make sure that the printer and mobile device share the same wireless network. For information on

conﬁguring the wireless settings of your mobile device, see the documentation that came with the device.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It

allows you to print directly to any Mopria‑certiﬁed printer.

Note: Before printing, make sure that the Mopria Print Service is enabled.

1From the home screen of your mobile device, launch a compatible application.

2Tap Print, and then select the printer.

3Send the print job.

Printing 51

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print

to any Google Cloud Print‑ready printer.

1From the home screen of your mobile device, launch an enabled application.

2Tap Print, and then select the printer.

3Send the print job.

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed

printer.

Notes:

•This application is supported only in some Apple devices.

•This application is supported only in some printer models.

1From the home screen of your mobile device, launch a compatible application.

2Select an item to print, and then tap the share icon.

3Tap Print, and then select a printer.

4Print the document.

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2Select a printer.

3Print the document.

Printing conﬁdential and other held jobs

Storing print jobs in the printer

1From the printer control panel, navigate to:

> Settings > > Security > > Conﬁdential Print > select the print job type

Printing 52

Print job type Description

Max Invalid PIN Limits the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name and

PIN are deleted.

Conﬁdential Job Expiration Lets you hold print jobs in the computer until you enter the PIN from the

printer control panel.

Note: The PIN is set from the computer. It must be four digits, using the

numbers 0–9.

Repeat Job Expiration Lets you print and store print jobs in the printer memory for reprinting.

Verify Job Expiration Lets you print one copy of a print job while the printer holds the remaining

copies. It allows you to examine if the ﬁrst copy is satisfactory. The print

job is automatically deleted from the printer memory once all copies are

printed.

Reserve Job Expiration Lets you store print jobs for printing at a later time. The print jobs are held

until deleted from the Held Jobs menu.

Notes:

•Conﬁdential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to

process additional held jobs.

•You can set the printer to store print jobs in the printer memory until you start the print job from the

printer control panel.

•All print jobs that can be initiated by the user at the printer are called held jobs.

2Press .

Printing held jobs

1From the document that you are trying to print, open the Print dialog.

2Select the printer, and then do either of the following:

•For Windows users, click Properties or Preferences, and then click Print and Hold.

•For Macintosh users, select Print and Hold.

3Select the print job type.

4If necessary, assign a user name.

5Send the print job.

6From the printer home screen, select Held Jobs.

7Send the print job.

Modifying conﬁdential print settings

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Printing 53

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Security > Conﬁdential Print Setup.

3Modify the settings:

•Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that

user are deleted.

•Set an expiration time for conﬁdential print jobs. When a user has not printed the jobs within that time,

all of the jobs for that user are deleted.

4Click Submit to save the modiﬁed settings.

Printing information pages

Printing a font sample list

1From the printer control panel, navigate to:

> Settings > > Reports > > Print Fonts

2Press the up or down arrow button to select the font setting.

3Press .

Note: The PPDS fonts appear only when the PPDS data stream is activated.

Canceling a print job

Canceling a print job from the printer control panel

1From the printer control panel, press .

2When a list of print jobs appears, select the job to cancel, and then press .

3Press to go back to the home screen.

Canceling a print job from the computer

1Depending on the operating system, do either of the following:

•Open the printers folder, and then select your printer.

•From the System Preferences in the Apple menu, navigate to your printer.

2Select the print job to cancel.

Printing 54

Copying

Automatic document feeder (ADF) Scanner glass

ABC

Use the ADF for multiple‑page documents.

Note: The ADF scans only one-side of the page.

Use the scanner glass for single-page documents, book pages,

small items (such as postcards or photos), transparencies, photo

paper, or thin media (such as magazine clippings).

Making copies

Making a quick copy

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2If you are loading a document into the ADF tray, then adjust the paper guides.

Note: To avoid a cropped image, make sure the size of the original document and the size of the copy

paper are the same.

3From the printer control panel, press .

Copying using the ADF

1Load an original document faceup, short edge ﬁrst into the ADF tray.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

Copying 55

•The ADF indicator light comes on when the paper is loaded properly.

2Adjust the paper guides.

3From the printer control panel, use the keypad to enter the number of copies, and then press .

Copying using the scanner glass

1Place an original document facedown on the scanner glass in the upper left corner.

2From the printer control panel, use the keypad to enter the number of copies, and then press .

Note: If you want to scan another document, then place the next document on the scanner glass, press

the left or right arrow button to scroll to Scan the Next Page, and then press .

3Press the left or right arrow button to scroll to Finish the Job, and then press .

Copying photos

1Place a photo facedown on the scanner glass in the upper left corner.

2From the printer control panel, navigate to:

> Copy > > Content Type > Photo

3From the Content Source menu, choose a setting that best describes the original photo your are copying,

and then press .

Note: If you want to copy another photo, then place it on the scanner glass, press the left or right arrow

button to scroll to Scan the Next Page, and then press .

4Press the left or right arrow button to scroll to Finish the Job, and then press .

Copying on specialty media

Copying on transparencies

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2If you are loading a document into the ADF tray, then adjust the paper guides.

3From the printer control panel, navigate to:

> Copy > > Copy from > select the size of the original document

Copying 56

4Navigate to:

Copy to > > select the tray containing the transparencies > > select the number of copies or enter

a number on the keypad >

5If there are no trays that contain transparencies, then do the following:

aNavigate to:

Copy to > > Manual Feeder > > select the size of the transparencies > > Transparency >

bLoad transparencies into the multipurpose feeder, and then press .

Note: If you want to copy another document, then place it on the scanner glass, press the left or right

arrow button to scroll to Scan the Next Page, and then press .

6Press the left or right arrow button to scroll to Finish the Job, and then press .

Copying on letterhead

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2If you are loading a document into the ADF tray, then adjust the paper guides.

3From the printer control panel, navigate to:

> Copy > > Copy from > select the size of the original document

4Navigate to:

Copy to > > select the tray containing the letterhead > > select the number of copies or enter a

number on the keypad >

5If there are no trays that contain letterhead, then do the following:

aNavigate to:

Copy to > > Manual Feeder > > select the size of the letterhead > Letterhead

bPlace the letterhead faceup, top edge ﬁrst into the multipurpose feeder, and then press .

Note: If you want to copy another document, then place it on the scanner glass, press the left or right

arrow button to scroll to Scan the Next Page, and then press .

6Press the left or right arrow button to scroll to Finish the Job, and then press .

Copying 57

Customizing copy settings

Copying to a dierent size

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2If you are loading a document into the ADF tray, then adjust the paper guides.

3From the printer control panel, navigate to:

> Copy > > Copy from > select the size of the original document

4Navigate to:

Copy to > > select a new size for the copy > select the number of copies or enter a number on the

keypad >

Note: If you want to copy another document, then place it on the scanner glass, press the left or right

arrow button to scroll to Scan the Next Page, and then press .

5Press the left or right arrow button to scroll to Finish the Job, and then press .

Making copies using paper from a selected tray

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2If you are loading a document into the ADF tray, then adjust the paper guides.

3From the printer control panel, navigate to:

> Copy > > Copy from > select the size of the original document

4Navigate to:

Copy to > > select the tray containing the paper size and type you want to use > > select the number

of copies or enter a number on the keypad >

Copying 58

5If there are no trays that contain the paper size and type you want to use, then do the following:

aNavigate to:

Copy to > > Manual Feeder > > select the paper size > > select the paper type >

bLoad the size and type of paper into the multipurpose feeder, and then press .

Note: If you want to copy another document, then place it on the scanner glass, press the left or right arrow

button to scroll to Scan the Next Page, and then press .

6Press the left or right arrow button to scroll to Finish the Job, and then press .

Reducing or enlarging copies

Copies can be scaled from 25% to 400% of the original document size.

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2If you are loading a document into the ADF tray, then adjust the paper guides.

3From the printer control panel, navigate to:

> Copy > > Scale > adjust the scale setting > select the number of copies or enter a number on the

keypad >

Note: If you want to copy another document, then place it on the scanner glass, press the left or right

arrow button to scroll to Scan the Next Page, and then press .

4Press the left or right arrow button to scroll to Finish the Job, and then press .

Making a copy lighter or darker

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass in

the upper left corner.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2If you are loading a document into the ADF tray, then adjust the paper guides.

Copying 59

3From the printer control panel, navigate to:

> Copy > > Darkness > adjust the darkness setting > select the number of copies or enter a number

on the keypad >

Note: If you want to copy another document, then place it on the scanner glass, press the left or right

arrow button to scroll to Scan the Next Page, and then press .

4Press the left or right arrow button to scroll to Finish the Job, and then press .

Adjusting copy quality

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2If you are loading a document into the ADF tray, then adjust the paper guides.

3From the printer control panel, navigate to:

> Copy > > Content Type > select the content type of the original document

4Press the left or right arrow button to scroll to one of the following:

•Text—The content of the original document is mostly text or line art.

•Text/Pho t o —The original document is a mixture of text and graphics or photos.

•Photo—The original document is mostly a photo or an image.

•Graphics—The original document is mostly business‑type graphics, such as pie charts, bar charts, and

animations.

5Press the up or down arrow button until Content Source appears, and then press the left or right arrow

button to scroll to one of the following:

•Color Laser—The original document was printed using a color laser printer.

•Inkjet—The original document was printed using an inkjet printer.

•Magazine—The original document is from a magazine.

•Press—The original document is from an oset press.

•Black/White Laser—The original document was printed using a mono laser printer.

•Photo/Film—The original document is a photo from a ﬁlm.

•Newspaper—The original document is from a newspaper.

•Other—The original document was printed using an alternate or unknown printer.

Copying 60

6Select the number of copies or enter a number on the keypad, and then press .

Note: If you want to copy another document, then place it on the scanner glass, press the left or right

arrow button to scroll to Scan the Next Page, and then press .

7Press the left or right arrow button to scroll to Finish the Job, and then press .

Collating copies

If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print

the copies as groups of pages (not collated).

Collated Not collated

To select a Collate setting:

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2If you are loading a document into the ADF tray, then adjust the paper guides.

3From the printer control panel, navigate to:

> Copy > > Collate > select the collate setting you want > select the number of copies or enter a

number on the keypad >

Note: If you want to copy another document, then place it on the scanner glass, press the left or right

arrow button to scroll to Scan the Next Page, and then press .

4Press the left or right arrow button to scroll to Finish the Job, and then press .

Placing separator sheets between copies

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2If you are loading a document into the ADF tray, then adjust the paper guides.

Copying 61

3From the printer control panel, navigate to:

> Copy > > Separator Sheets

4Select Between Copies, Between Jobs, Between Pages, or O.

5Select the number of copies or enter a number on the keypad, and then press .

Note: If you want to copy another document, then place it on the scanner glass, press the left or right

arrow button to scroll to Scan the Next Page, and then press .

6Press the left or right arrow button to scroll to Finish the Job, and then press .

Copying multiple pages onto a single sheet

To save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single

sheet of paper.

Notes:

•Make sure the paper size is set to letter, legal, A4, or JIS B5.

•The copy size must be set to 100%.

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2If you are loading a document into the ADF tray, then adjust the paper guides.

3From the printer control panel, navigate to:

> Copy > > Paper Saver > select the setting that you want

4Select O, 2‑up Portrait, 2‑up Landscape, 4‑up Portrait, or 4‑up Landscape.

5Select the number of copies or enter a number on the keypad, and then press .

Note: If you want to copy another document, then place it on the scanner glass, press the left or right

arrow button to scroll to Scan the Next Page, and then press .

6Press the left or right arrow button to scroll to Finish the Job, and then press .

Placing information on copies

Placing an overlay message on each page

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Copying 62

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2If you are loading a document into the ADF tray, then adjust the paper guides.

3From the printer control panel, navigate to:

> Copy > > Overlay > select an overlay message you want

4Select O, Conﬁdential, Copy, Draft, Urgent, or Custom.

5Select the number of copies or enter a number on the keypad, and then press .

Note: If you want to copy another document, then place it on the scanner glass, press the left or right

arrow button to scroll to Scan the Next Page, and then press .

6Press the left or right arrow button to scroll to Finish the Job, and then press .

Canceling a copy job

Canceling a copy job from the printer control panel

1From the printer control panel, press .

2When a list of copy jobs appears, select the job to cancel, and then press .

3Press to go back to the home screen.

Understanding the copying options

Copies

This option lets you set the number of copies to be printed.

Copy from

This option opens a screen where you can select the paper size of the original document.

•To scroll to the paper size that matches the original document, press the left or right arrow button, and then

press .

•To copy an original document that contains mixed paper sizes with the same width, press the left or right

arrow button to scroll to Mixed Sizes, and then press .

Copying 63

Copy to

This option lets you select the paper size and type on which your copies will be printed.

•To scroll to the paper size and type that matches the paper loaded in the tray or feeder, press the left or

right arrow button, and then press .

•If the settings for “Copy from” and “Copy to” are dierent, then the printer automatically adjusts the Scale

setting to accommodate the dierence.

•If the paper type or size you want to use is not loaded in one of the trays, then press the left or right arrow

button to scroll to Manual Feeder, press , and then manually load the paper in the manual feeder or

multipurpose feeder.

•To match each copy to the paper size of the original document, set “Copy to” to Auto Size Match. If a matching

paper size is not in one of the trays, then Paper size not found appears and prompts to load a paper

in a tray, manual feeder, or multipurpose feeder.

Scale

This option lets you scale the document from 25% to 400% of the original document size. You can also set

automatic scaling.

•When copying to a dierent paper size, such as from legal‑size to letter‑size paper, set the “Copy from” and

“Copy to” paper sizes automatically to scale the scan image to ﬁt the size of the paper onto which you are

copying.

•To decrease or increase the value by 1%, press the left or right arrow button on the printer control panel. To

make a continuous decrease or increase in value, press and hold the button for two or more seconds.

Darkness

This option lets you adjust how light or dark the copies are in relation to the original document.

Collate

This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document.

Content Type

This option lets you set the original document type.

Select from the following content types:

•Graphics—The original document is mostly business‑type graphics, such as pie charts, bar charts, and

animations.

•Photo—The original document is mostly a photo or an image.

•Text—The content of the original document is mostly text or line art.

•Text/Pho t o —The original document is a mixture of text, graphics, and photos.

Content Source

This option lets you set the original document source.

Copying 64

Select from the following content sources:

•Color Laser—The original document was printed using a color laser printer.

•Black/White Laser—The original document was printed using a mono laser printer.

•Inkjet—The original document was printed using an inkjet printer.

•Photo/Film—The original document is a photo from a ﬁlm.

•Magazine—The original document is from a magazine.

•Newspaper—The original document is from a newspaper.

•Press—The original document was printed using a printing press.

•Other—The original document was printed using an alternate or unknown printer.

Color

This option lets you set the output to either color or monochrome for the scanned image.

Overlay

This option lets you create a watermark (or message) that overlays the content of your copy. You can choose

from Conﬁdential, Copy, Draft, Urgent, and Custom. You can type a custom message in the ”Enter the Custom

Text Overlay and press OK” ﬁeld. The message will appear, faintly, in large print across each page.

Separator Sheets

This option lets you place a blank sheet of paper between copies, prints, pages, print jobs or copy jobs. The

separator sheets can be drawn from a tray that contains a type or color of paper that is dierent from the paper

your copies are printed on.

Paper Saver

This option lets you print two or more pages of an original document on the same page. Paper Saver is also

called N-up printing where N stands for the number of pages. For example, 2-up would print two pages of your

document on a single page, and 4-up would print four pages of your document on a single page.

Copying 65

E-mailing

Automatic document feeder (ADF) Scanner glass

ABC

Use the ADF for multiple‑page documents.

Note: The ADF scans only one-side of the page.

Use the scanner glass for single-page documents, book pages,

small items (such as postcards or photos), transparencies, photo

paper, or thin media (such as magazine clippings).

You can use the printer to e‑mail scanned documents to one or more recipients. You can type the e‑mail address

or use a shortcut number to send an e-mail from the printer.

Setting up the printer to e-mail

Setting up the e-mail function

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > E-mail/FTP Settings > E-mail Settings.

3Enter the appropriate information, and then click Submit.

Conﬁguring e‑mail settings

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

E-mailing 66

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > E-mail/FTP Settings > E-mail Settings.

3Enter the appropriate information, and then click Submit.

Creating an e-mail shortcut

Creating an e-mail shortcut using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Manage Shortcuts > E-mail Shortcut Setup.

3Type a name for the shortcut, and then enter the e-mail address.

Note: If you are entering multiple addresses, then separate each address with a comma (,).

4Adjust the scan settings, if necessary.

5Enter a shortcut number, and then click Add.

If you enter a number that is already in use, then you are prompted to select another number.

E-mailing a document

Sending an e‑mail using a shortcut number

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2If you are loading a document into the ADF tray, then adjust the paper guides.

3Press #, then enter the shortcut number using the keypad, and then press .

4Press .

Sending an e‑mail using the printer control panel

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

E-mailing 67

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is properly loaded.

2If you are loading a document into the ADF tray, then adjust the paper guides.

3From the printer control panel, press the up or down arrow button to scroll to Shortcuts, and then press

4Press Email Shortcuts > > select the name of the recipient > or .

Note: Shortcuts can be created only from the Embedded Web Server.

Canceling an e-mail

From the printer control panel, press .

E-mailing 68

Scanning

Scanning to an FTP address

Automatic document feeder (ADF) Scanner glass

ABC

Use the ADF for multiple‑page documents.

Note: The ADF scans only one side of the page.

Use the scanner glass for single-page documents, book pages,

small items (such as postcards or photos), transparencies, photo

paper, or thin media (such as magazine clippings).

The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address

may be sent to the server at a time.

When an FTP destination has been conﬁgured by your system support person, the name of the destination

becomes available as a shortcut number, or it is listed as a proﬁle under the Held Jobs icon. An FTP destination

could also be another PostScript printer.

Creating shortcuts

Instead of entering the entire FTP site address on the printer control panel each time you want to send a

document to an FTP server, you can create a permanent FTP destination and assign a shortcut number. There

are two methods for creating shortcut numbers: using the Embedded Web Server and using the printer control

panel.

Creating an FTP shortcut using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Navigate to:

Settings > Other Settings area > Manage Shortcuts > FTP Shortcut Setup

Scanning 69

3Enter the appropriate information.

Note: A password may be required. If you do not have an ID and password, then contact your system

support person.

4Enter a shortcut number.

If you enter a number that is already in use, then you are prompted to select another number.

5Click Add.

Scanning to an FTP address

Scanning to an FTP address using a shortcut number

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is loaded properly.

2If you are loading a document into the ADF tray, then adjust the paper guides.

3From the printer control panel, press #, and then enter the FTP shortcut number.

4Press .

Scanning to an FTP address using the printer control panel

1Load an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light comes on when the paper is properly loaded.

2If you are loading a document into the ADF tray, then adjust the paper guides.

3From the printer control panel, press the up or down arrow button to scroll to Shortcuts, and then press

4Press FTP Shortcuts > > select the name of the recipient > or .

Note: Shortcuts can be created only from the Embedded Web Server.

Scanning 70

Scanning to a computer

Automatic document feeder (ADF) Scanner glass

ABC

Use the ADF for multiple‑page documents.

Note: The ADF scans only one-side of the page.

Use the scanner glass for single pages, small items (such as

postcards or photos), transparencies, photo paper, or thin media

(such as magazine clippings).

The scanner lets you scan documents directly to a computer. The computer does not have to be directly

connected to the printer for you to receive images when scanning. You can scan the document back to the

computer over the network by creating a scan proﬁle on the computer and then downloading the proﬁle to the

printer.

Scanning to a computer

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Scan Proﬁle > Create Scan Proﬁle.

3Select your scan settings, and then click Next.

4Select a location on your computer where you want to save the scanned output ﬁle.

5Type a scan name.

The scan name is the name that appears in the Scan Proﬁle list on the display.

6Click Submit.

7Review the instructions on the Scan Proﬁle screen.

A shortcut number is automatically assigned when you click Submit. You can use this shortcut number when

you are ready to scan your documents.

aLoad an original document faceup, short edge ﬁrst into the ADF tray or facedown on the scanner glass.

Scanning 71

Notes:

•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as

magazine clippings) into the ADF tray. Place these items on the scanner glass.

•The ADF indicator light turns on when the paper is loaded properly.

bIf you are loading a document into the ADF tray, then adjust the paper guides.

cFrom the printer control panel, press #, and then type the shortcut number using the keypad, or press

the up or down arrow button to scroll to Held Jobs, and then press the up or down arrow button to scroll

to Proﬁles.

After entering the shortcut number, the scanner scans and sends the document to the directory or

program you speciﬁed. If you selected Proﬁles on the printer control panel, then locate your shortcut

on the list.

8View the ﬁle from the computer.

The output ﬁle is saved in the location or launched in the program you speciﬁed.

Scanning 72

Understanding the printer menus

Menus list

Supplies Menu Paper Menu Reports Network/Ports

Cyan Cartridge

Magenta Cartridge

Yellow Cartridge

Black Cartridge

Waste Toner Bottle

Imaging Kit

Maintenance Kit

Default Source

Paper Size/Type

Substitute Size

Paper Texture

Paper Weight

Paper Loading

Custom Types

Custom Scan Sizes

Universal Setup

Menu Settings Page

Device Statistics

Network Setup Page

Network [x] Setup Page

Shortcut List

Copy Shortcuts

E‑mail Shortcuts

FTP Shortcuts

Proﬁles List

Print Fonts

Print Directory

Print Demo

Asset Report

Event Log Summary

Active NIC

Standard Network or

Network [x]

Standard USB

SMTP Setup

Security Settings Help Option Card Menu

Conﬁdential Print

Security Audit Log

Set Date and Time

General Settings

Copy Settings

E‑mail Settings

FTP Settings

Print Settings

Print All Guides

Copy Guide

E‑mail Guide

FTP Guide

Color Quality

Print Defects Guide

Information Guide

Supplies Guide

[index of each installed

DLE]

Understanding the printer menus 73

Supplies menu

Use To

Cyan Cartridge View the status of the toner cartridges, which can be any

of the following:

Early Warning

Low

Invalid

Near End of Life

Replace

Missing

Defective

Unsupported

Magenta Cartridge

Yellow Cartridge

Black Cartridge

Waste Toner Bottle

Near Full

Replace

Missing

View the status of the waste toner bottle.

Imaging Kit

Replace Black Imaging Kit

Replace Color Imaging Kit

View the status of the imaging kit.

Maintenance Kit

Replace

View the status of the maintenance kit.

Paper menu

Default Source menu

Use To

Default Source

Tray [x]

MP Feeder

Manual Paper

Manual Envelope

Set a default paper source for all print jobs.

Notes:

•Tray 1 (standard tray) is the factory default setting.

•From the Paper menu, set Conﬁgure MP to “Cassette” for MP

Feeder to appear as a menu setting.

•If the same size and type of paper are in two trays and the paper

size and paper type settings match, then the trays are automatically

linked. When one tray is empty, the print job continues using the

linked tray.

Understanding the printer menus 74

Paper Size/Type menu

Use To

Tray [x] Size

JIS‑B5

Letter

Legal

Executive

Oﬁcio (Mexico)

Folio

Universal

Specify the paper size loaded in each tray.

Notes:

•Letter is the U.S. factory default setting. A4 is the international

factory default setting.

•If two trays contain paper of the same size and type, and the trays

have the same settings, then the trays are automatically linked.

When one tray is empty, the print job continues using the linked

tray.

Tray [x] Type

Plain Paper

Card Stock

Transparency

Recycled

Labels

Glossy

Bond

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper

Rough/Cotton

Custom Type [x]

Specify the type of paper loaded in each tray.

Notes:

•Plain Paper is the factory default setting for Tray 1. Custom Type [x]

is the factory default setting for all other trays.

•If available, a user‑deﬁned name appears instead of Custom

Type [x].

•Use this menu to conﬁgure automatic tray linking.

•Transparency is supported only in the 250‑sheet tray.

Note: Only installed trays and feeders are listed in this menu.

Understanding the printer menus 75

Use To

Multipurpose Feeder Size

JIS B5

Letter

Legal

Executive

Oﬁcio (Mexico)

Folio

Statement

Universal

7 3/4 Envelope

9 Envelope

10 Envelope

DL Envelope

C5 Envelope

B5 Envelope

Other Envelope

Specify the paper size loaded in the multipurpose feeder.

Notes:

•Letter is the U.S. factory default setting. A4 is the international

factory default setting.

•The menu item applies only when the multipurpose feeder is

installed.

•The multipurpose feeder does not automatically detect paper size.

The paper size value must be set.

Multipurpose Feeder Type

Plain Paper

Card Stock

Transparency

Recycled

Glossy

Labels

Bond

Envelope

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper

Rough/Cotton

Custom Type [x]

Specify the paper type loaded in the multipurpose feeder.

Note: Custom Type [x] is the factory default setting.

Note: Only installed trays and feeders are listed in this menu.

Understanding the printer menus 76

Use To

Manual Paper Size

JIS B5

Letter

Legal

Executive

Oﬁcio (Mexico)

Folio

Statement

Universal

Specify the size of the paper being manually loaded.

Note: Letter is the U.S. factory default setting. A4 is the international

factory default setting.

Manual Paper Type

Plain Paper

Card Stock

Transparency

Recycled

Glossy

Labels

Bond

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper

Rough/Cotton

Custom Type [x]

Specify the paper type being manually loaded.

Note: Plain Paper is the factory default setting.

Manual Envelope Size

7 3/4 Envelope

9 Envelope

10 Envelope

DL Envelope

C5 Envelope

B5 Envelope

Other Envelope

Specify the envelope size being manually loaded.

Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the

international factory default setting.

Manual Envelope Type

Envelope

Custom Type [x]

Specify the envelope type being manually loaded.

Note: Envelope is the factory default setting.

Note: Only installed trays and feeders are listed in this menu.

Understanding the printer menus 77

Substitute Size menu

Use To

Substitute Size

O

Statement/A5

Letter/A4

All Listed

Substitute a speciﬁed paper size if the requested paper size is not

available.

Notes:

•All Listed is the factory default setting. All available substitutions are

allowed.

•O indicates that no size substitutions are allowed.

•Setting a size substitution lets the print job continue without Change

Paper appearing.

Paper Texture menu

Use To

Plain Texture

Smooth

Normal

Rough

Specify the relative texture of the plain paper loaded.

Note: Normal is the factory default setting.

Card Stock Texture

Smooth

Normal

Rough

Specify the relative texture of the card stock loaded.

Notes:

•Normal is the factory default setting.

•The options appear only if card stock is supported.

Transparency Texture

Smooth

Normal

Rough

Specify the relative texture of the transparencies loaded.

Note: Normal is the factory default setting.

Recycled Texture

Smooth

Normal

Rough

Specify the relative texture of the recycled paper loaded.

Note: Normal is the factory default setting.

Glossy Texture

Smooth

Normal

Rough

Specify the relative texture of the glossy paper loaded.

Note: Normal is the factory default setting.

Labels Texture

Smooth

Normal

Rough

Specify the relative texture of the labels loaded.

Note: Normal is the factory default setting.

Bond Texture

Smooth

Normal

Rough

Specify the relative texture of the bond paper loaded.

Note: Rough is the factory default setting.

Understanding the printer menus 78

Use To

Envelope Texture

Smooth

Normal

Rough

Specify the relative texture of the envelopes loaded.

Note: Normal is the factory default setting.

Letterhead Texture

Smooth

Normal

Rough

Specify the relative texture of the letterhead loaded.

Note: Normal is the factory default setting.

Preprinted Texture

Smooth

Normal

Rough

Specify the relative texture of the preprinted paper loaded.

Note: Normal is the factory default setting.

Colored Texture

Smooth

Normal

Rough

Specify the relative texture of the colored paper loaded.

Note: Normal is the factory default setting.

Light Texture

Smooth

Normal

Rough

Specify the relative texture of the light paper loaded.

Note: Normal is the factory default setting.

Heavy Texture

Smooth

Normal

Rough

Specify the relative texture of the heavy paper loaded.

Note: Normal is the factory default setting.

Rough/Cotton Texture

Rough

Specify the relative texture of the cotton paper loaded.

Custom [x] Texture

Smooth

Normal

Rough

Specify the relative texture of the custom paper loaded.

Notes:

•Normal is the factory default setting.

•The options appear only if custom type is supported.

Paper Weight menu

Use To

Plain Weight

Light

Normal

Heavy

Specify the relative weight of the plain paper loaded.

Note: Normal is the factory default setting.

Understanding the printer menus 79

Use To

Card Stock Weight

Light

Normal

Heavy

Specify the relative weight of the card stock loaded.

Note: Normal is the factory default setting.

Transparency Weight

Light

Normal

Heavy

Specify the relative weight of the transparencies loaded.

Note: Normal is the factory default setting.

Recycled Weight

Light

Normal

Heavy

Specify the relative weight of the recycled paper loaded.

Note: Normal is the factory default setting.

Glossy Weight

Light

Normal

Heavy

Specify the relative weight of the glossy paper loaded.

Note: Normal is the factory default setting.

Labels Weight

Light

Normal

Heavy

Specify the relative weight of the labels loaded.

Note: Normal is the factory default setting.

Bond Weight

Light

Normal

Heavy

Specify the relative weight of the bond paper loaded.

Note: Normal is the factory default setting.

Envelope Weight

Light

Normal

Heavy

Specify the relative weight of the envelope loaded.

Note: Normal is the factory default setting.

Letterhead Weight

Light

Normal

Heavy

Specify the relative weight of the letterhead loaded.

Note: Normal is the factory default setting.

Preprinted Weight

Light

Normal

Heavy

Specify the relative weight of the preprinted paper loaded.

Note: Normal is the factory default setting.

Colored Weight

Light

Normal

Heavy

Specify the relative weight of the colored paper loaded.

Note: Normal is the factory default setting.

Light Weight

Light

Specify that the relative weight of the paper loaded is light.

Understanding the printer menus 80

Use To

Heavy Weight

Heavy

Specify that the relative weight of the paper loaded is heavy.

Rough/Cotton Weight

Light

Normal

Heavy

Specify the relative weight of the rough or cotton paper loaded.

Note: Normal is the factory default setting.

Custom [x] Weight

Light

Normal

Heavy

Specify the relative weight of the custom paper loaded.

Notes:

•Normal is the factory default setting.

•The options appear only when the custom type is supported.

Paper Loading menu

Use To

Recycled Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Recycled as the paper type.

Glossy Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Glossy as the paper type.

Bond Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Bond as the paper type.

Letterhead Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Letterhead as the paper type.

Preprinted Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Preprinted as the paper type.

Colored Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Colored as the paper type.

Light Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Light as the paper type.

Notes:

•Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected

from Printing Preferences or the Print dialog.

•O is the factory default setting for all the menus.

Understanding the printer menus 81

Use To

Heavy Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Heavy as the paper type.

Custom [x] Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Custom [x] as the paper type.

Note: Custom [x] Loading is available only when the custom

type is supported.

Notes:

•Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected

from Printing Preferences or the Print dialog.

•O is the factory default setting for all the menus.

Custom Types menu

Use To

Custom Type [x]

Paper

Card Stock

Transparency

Glossy

Rough/Cotton

Labels

Envelope

Associate a paper or specialty media type with a factory default Custom

Type [x] name or a user‑deﬁned custom name created in the Embedded

Web Server or MarkVisionTM Professional.

Notes:

•Paper is the factory default setting for Custom Type [x].

•The custom media type must be supported in the selected tray or

feeder in order to print from that source.

Recycled

Paper

Card Stock

Transparency

Glossy

Rough/Cotton

Labels

Envelope

Specify a paper type when Recycled is selected.

Notes:

•Paper is the factory default setting.

•The Recycled paper type must be supported in the selected tray or

feeder in order to print from that source.

Understanding the printer menus 82

Custom Scan Sizes menu

Use To

Custom Scan Size [x]

Scan Size Name

Width

Height

Orientation

2 scans per side

O

Specify a custom scan size name, size, and page orientation.

Notes:

•8.5 inches is the U.S. factory default setting for Width. 216 mm is the

international factory default setting for Width.

•14 inches is the U.S. factory default setting for Height. 356 mm is the

international factory default setting for Height.

•Portrait is the factory default setting for Orientation.

•O is the factory default setting for 2 scans per side.

Universal Setup menu

Use To

Units of Measure

Inches

Millimeters

Identify the units of measure.

Notes:

•Inches is the US factory default setting.

•Millimeters is the international factory default setting.

Portrait Width

3–8.5 inches

76–216 mm

Set the portrait width.

Notes:

•If the width exceeds the maximum, then the printer uses the

maximum width allowed.

•8.5 inches is the US factory default setting. You can increase

the width in 0.01‑inch increments.

•216 mm is the international factory default setting. You can

increase the width in 1‑mm increments.

Portrait Height

3–14.17 inches

76–360 mm

Set the portrait height.

Notes:

•If the height exceeds the maximum, then the printer uses the

maximum height allowed.

•14 inches is the US factory default setting. You can increase the

height in 0.01‑inch increments.

•356 mm is the international factory default setting. You can

increase the height in 1‑mm increments.

Feed Direction

Short Edge

Long Edge

Specify the feed direction if the paper can be loaded in either

direction.

Notes:

•Short Edge is the factory default setting.

•Long Edge appears only when the longest edge is shorter than

the maximum width supported in the tray.

Understanding the printer menus 83

Reports menu

Use To

Menu Settings Page Print a report on the current printer menu settings. The report also contains

information about the status of the supplies and a list of hardware options

that are successfully installed.

Device Statistics Print a report containing printer statistics, such as supply information and

number of printed pages.

Network Setup Page Print a report containing information about the network settings of the

printer.

Note: This menu item appears only in printers connected to an Ethernet

network or printers connected to print servers.

Network [x] Setup Page Print a report containing information about the network settings of the

printer.

Note: This menu item appears only in printers connected to a wireless

network or printers with a wireless network adapter installed.

Shortcut List Print a report containing information about conﬁgured shortcuts.

E‑mail Shortcuts Print a report containing information about e‑mail shortcuts.

FTP Shortcuts Print a report containing information about FTP shortcuts.

Proﬁles List Print a list of proﬁles stored in the printer.

Print Fonts Print a report of all the fonts available for the printer language currently set

in the printer.

Asset Report Print a report containing asset information, including the printer serial

number and model name. The report contains text and UPC bar codes that

can be scanned into an asset database.

Event Log Summary Print a summary of logged events.

Network/Ports

Active NIC menu

Use To

Active NIC

Auto

[list of available network cards]

Allow the printer to connect to a network.

Notes:

•Auto is the factory default setting.

•This menu item appears only if an optional network adapter is installed.

Understanding the printer menus 84

Standard Network or Network [x] menus

Note: Only active ports appear in this menu.

Use To

Energy Ecient Ethernet

Enable

Disable

Set the printer Ethernet connection to a energy‑saving mode.

Note: Enable is the factory default setting.

PCL SmartSwitch

O

Set the printer to automatically switch to PCL emulation when a print job

requires it, regardless of the default printer language.

Notes:

•On is the factory default setting.

•When O is used, the printer does not examine incoming data. The

printer uses PostScript emulation if PS SmartSwitch is set to On. It uses

the default printer language speciﬁed in the Setup menu if PS

SmartSwitch is set to O.

PS SmartSwitch

O

Set the printer to automatically switch to PS emulation when a print job requires

it, regardless of the default printer language.

Notes:

•On is the factory default setting.

•When O is used, the printer does not examine incoming data. The

printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the

default printer language speciﬁed in the Setup menu if PCL SmartSwitch

is set to O.

NPA Mode

O

Auto

Set the printer to perform the special processing required for bidirectional

communication following the conventions deﬁned by the NPA protocol.

Notes:

•Auto is the factory default setting.

•Changing this setting from the control panel, and then exiting the menus

causes the printer to restart. The menu selection is then updated.

Network Buer

Auto

3KB to [maximum size allowed]

Set the size of the network input buer.

Notes:

•Auto is the factory default setting.

•The value can be changed in 1‑KB increments.

•The maximum size allowed depends on the amount of memory in the

printer, the size of the other link buers, and whether Resource Save is

set to On or O.

•To increase the maximum size range for the Network Buer, disable or

reduce the size of the parallel, serial, and USB buers.

•Changing this setting from the control panel and then exiting the menus

causes the printer to restart. The menu selection is then updated.

Understanding the printer menus 85

Use To

Mac Binary PS

O

Auto

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•Auto is the factory default setting.

•O ﬁlters print jobs using the standard protocol.

•On processes raw binary PostScript print jobs.

Standard Network Setup OR

Network [x] Setup

Reports

Network Card

TCP/IP

IPv6

Wireless

AppleTalk

Display and set the printer network settings.

Note: The Wireless menu appears only when the printer is connected to a

wireless network.

Reports menu

To access the menu, navigate to either of the following:

•Network/Ports > Standard Network > Standard Network Setup > Reports

•Network/Ports > Network [x] > Network [x] Setup > Reports

Use To

Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP

address.

Network Card menu

To access the menu, navigate to either of the following:

•Network/Ports > Standard Network > Standard Network Setup > Network Card

•Network/Ports > Network [x] > Network [x] Setup > Network Card

Use To

View Card Status

Connected

Disconnected

View the connection status of the wireless network adapter.

View Card Speed View the speed of an active wireless network adapter.

Network Address

UAA

LAA

View the network addresses.

Understanding the printer menus 86

Use To

Job Timeout

0, 10–225 seconds

Set the amount of time it takes for a network print job to be canceled.

Notes:

•“90 seconds” is the factory default setting.

•A setting value of 0 disables the timeout.

•If a value between 1 and 9 is selected, then Invalid appears on the

display, and the value is not saved.

Banner Page

O

Allow the printer to print a banner page.

Note: O is the factory default setting.

TCP/IP menu

To access the menu, navigate to either of the following:

•Network/Ports > Standard Network > Standard Network Setup > TCP/IP

•Network/Ports > Network [x] > Network [x] Setup > TCP/IP

Note: This menu is available only in network printers or printers attached to print servers.

Use To

Set Hostname Set the current TCP/IP host name.

Note: This can be changed only from the Embedded Web Server.

IP Address View or change the current TCP/IP address.

Note: Manually setting the IP address sets the Enable DHCP and Enable Auto

IP settings to O. It also sets Enable BOOTP and Enable RARP to O on

systems that support BOOTP and RARP.

Netmask View or change the current TCP/IP netmask.

Gateway View or change the current TCP/IP gateway.

Enable DHCP

O

Specify the DHCP address and parameter assignment.

Note: On is the factory default setting.

Enable RARP

O

Specify the RARP address assignment setting.

Note: O is the factory default setting.

Enable BOOTP

O

Specify the BOOTP address assignment setting.

Note: On is the factory default setting.

Enable AutoIP

Ye s

Specify the Zero Conﬁguration Networking setting.

Note: Yes is the factory default setting.

Enable FTP/TFTP

Ye s

Enable the built-in FTP server, which lets you send ﬁles to the printer using File

Transfer Protocol.

Note: Yes is the factory default setting.

Understanding the printer menus 87

Use To

Enable HTTP Server

Ye s

Enable the built-in Web server (Embedded Web Server). When enabled, the

printer can be monitored and managed remotely using a Web browser.

Note: Yes is the factory default setting.

WINS Server Address View or change the current WINS server address.

Enable DDNS

Ye s

View or change the current DDNS setting.

Note: Yes is the factory default setting.

Enable mDNS

Ye s

View or change the current mDNS setting.

Note: Yes is the factory default setting.

DNS Server Address View or change the current DNS server address.

Backup DNS Server Address View or change the backup DNS server addresses.

Backup DNS Server Address 2

Backup DNS Server Address 3

Enable HTTPS

Ye s

View or change the current HTTPS setting.

Note: Yes is the factory default setting.

IPv6 menu

To access the menu, navigate to any of the following:

•Network/Ports menu > Standard Network > Standard Network Setup > IPv6

•Network/Ports menu > Network [x] > Network [x] Setup > IPv6

Note: This menu is available only in network printers or printers that are attached to print servers.

Use To

Enable IPv6

O

Enable IPv6 in the printer.

Note: On is the factory default setting.

Auto Conﬁguration

O

Specify whether or not the network adapter accepts the automatic

IPv6 address conﬁguration entries provided by a router.

Note: On is the factory default setting.

Set Hostname Set the host name.

Note: These settings can be changed only from the Embedded

Web Server.

View Address

View Router Address

Enable DHCPv6

O

Enable DHCPv6 in the printer.

Note: On is the factory default setting.

Understanding the printer menus 88

Wireless menu

Note: This menu is available only in printers connected to a wireless network or printer models that have a

wireless network adapter.

To access the menu, navigate to:

Network/Ports > Network [x] > Network [x] Setup > Wireless

Use To

Wi‑Fi Protected Setup

Start Push Button Method

Start PIN Method

Establish a wireless network and enable network security.

Notes:

•Start Push Button Method connects the printer to a wireless

network when buttons on both the printer and the access point

(wireless router) are pressed within a given period of time.

•Start PIN Method connects the printer to a wireless network

when a PIN on the printer is entered into the wireless settings

of the access point.

Enable/Disable WPS Auto‑detection

Enable

Disable

Automatically detect the connection method that an access point

with WPS uses—Start Push Button Method or Start PIN Method.

Note: Disable is the factory default setting.

Network Mode

BSS Type

Infrastructure

Ad hoc

Specify the network mode.

Notes:

•Infrastructure is the factory default setting. This lets the printer

access a network using an access point.

•Ad hoc conﬁgures wireless connection directly between the

printer and a computer.

Compatibility

802.11b/g

802.11b/g/n

Specify the wireless standard for the wireless network.

Note: 802.11b/g/n is the factory default setting.

Choose Network Select an available network for the printer to use.

View Signal Quality View the quality of the wireless connection.

View Security Mode View the encryption method for the wireless network.

AppleTalk menu

To access the menu, navigate to either of the following:

•Network/Ports > Standard Network > Standard Network Setup > AppleTalk

•Network/Ports > Network [x] > Network [x] Setup > AppleTalk

Use To

Activate

Ye s

Enable or disable AppleTalk support.

Note: No is the factory default setting.

Understanding the printer menus 89

Use To

View Name Show the assigned AppleTalk name.

Note: The AppleTalk name can be changed only from the Embedded

Web Server.

View Address Show the assigned AppleTalk address.

Note: The AppleTalk address can be changed only from the Embedded

Web Server.

Set Zone

[list of zones available on the

network]

Provide a list of AppleTalk zones available on the network.

Note: The default zone for the network is the factory default setting.

Standard USB menu

Use To

PCL SmartSwitch

O

Set the printer to automatically switch to PCL emulation when a print job

received through a USB port requires it, regardless of the default printer

language.

Notes:

•On is the factory default setting.

•When set to O, the printer does not examine incoming data. The printer

uses PostScript emulation if the PS SmartSwitch is set to On. It uses the

default printer language speciﬁed in the Setup menu if the PS

SmartSwitch is set to O.

PS SmartSwitch

O

Set the printer to automatically switch to PS emulation when a print job received

through a USB port requires it, regardless of the default printer language.

Notes:

•On is the factory default setting.

•When set to O, the printer does not examine incoming data. The printer

uses PCL emulation if the PCL SmartSwitch is set to On. It uses the

default printer language speciﬁed in the Setup menu if the PCL

SmartSwitch is set to O.

NPA Mode

O

Auto

Set the printer to perform the special processing required for bidirectional

communication following the conventions deﬁned by the NPA protocol.

Notes:

•Auto is the factory default setting. Auto sets the printer to examine data,

determine the format, and then process it appropriately.

•The printer automatically restarts when changing the setting from the

printer control panel. The menu selection is then updated.

Understanding the printer menus 90

Use To

USB Buer

Disabled

Auto

3K to [maximum size allowed]

Set the size of the USB input buer.

Notes:

•Auto is the factory default setting.

•Disabled turns o job buering.

•The USB buer size value can be changed in 1-KB increments.

•The maximum size allowed depends on the amount of memory in the

printer, the size of the other link buers, and whether Resource Save is

set to On or O.

•To increase the maximum size range for USB Buer, disable or reduce

the size of the parallel, serial, and network buers.

•The printer automatically restarts when the setting is changed from the

printer control panel. The menu selection is then updated.

Mac Binary PS

O

Auto

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•Auto is the factory default setting.

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

ENA Address

yyy.yyy.yyy.yyy

Set the network address information for an external print server.

Note: This menu is available only when the printer is attached to an external

print server through the USB port.

ENA Netmask

yyy.yyy.yyy.yyy

Set the netmask information for an external print server.

Note: This menu is available only when the printer is attached to an external

print server through the USB port.

ENA Gateway

yyy.yyy.yyy.yyy

Set the gateway information for an external print server.

Note: This menu is available only when the printer is attached to an external

print server through the USB port.

SMTP Setup menu

Use To

Primary SMTP Gateway Specify SMTP server gateway and port information.

Note: 25 is the default SMTP gateway port.

Primary SMTP Gateway Port

Secondary SMTP Gateway

Secondary SMTP Gateway Port

SMTP Timeout

5–30

Specify the amount of time in seconds before the server stops trying

to send an e‑mail.

Note: 30 seconds is the factory default setting.

Reply Address Specify a reply address of up to 128 characters in the e-mail sent by

the printer.

Understanding the printer menus 91

Use To

Use SSL

Disabled

Negotiate

Required

Set the printer to use SSL for increased security when connecting to

the SMTP server.

Notes:

•Disabled is the factory default setting.

•When the Negotiate setting is used, the SMTP server

determines if SSL will be used.

SMTP Server Authentication

No authentication required

CRAM‑MD5

Digest‑MD5

NTLM

Kerberos 5

Specify the type of user authentication required for scan to e‑mail

privileges.

Note: “No authentication required” is the factory default setting.

Device‑Initiated E‑mail

None

Use Device SMTP Credentials

Specify what credentials will be used when communicating to the

SMTP server.

Notes:

•None is the factory default setting for Device‑Initiated E‑mail.

•Device Userid and Device Password are used to log in to the

SMTP server when Use Device SMTP Credentials is selected.

Device Userid

Device Password

Security menu

Conﬁdential Print menu

Use To

Conﬁdential Job Expiration

O

1 hour

4 hours

24 hours

1 week

Set a limit on how long the printer stores conﬁdential print jobs in the printer memory.

Notes:

•If the Conﬁdential Job Expiration setting is changed while conﬁdential print jobs

reside in the printer memory, then the expiration time for those print jobs does

not change to the new default value.

•If the printer is turned o, then all conﬁdential jobs held in the printer memory

are deleted.

Repeat Job Expiration

O

1 hour

4 hours

24 hours

1 week

Set a limit on how long the printer stores print jobs.

Note: O is the factory default setting.

Understanding the printer menus 92

Use To

Verify Job Expiration

O

1 hour

4 hours

24 hours

1 week

Set a limit on how long the printer stores print jobs needing veriﬁcation.

Reserve Job Expiration

O

1 hour

4 hours

24 hours

1 week

Set a limit on how long the printer stores print jobs for printing at a later time.

Note: O is the factory default setting.

Security Audit Log menu

Use To

Export Log Let an authorized user export the security audit log.

Note: The log can be downloaded from the Embedded Web Server and

saved on a computer.

Delete Log

Ye s

Specify whether audit logs are deleted.

Note: Yes is the factory default setting.

Conﬁgure Log

Enable Audit

Yes

Enable Remote Syslog

Yes

Remote Syslog Facility

0–23

Severity of events to log

0–7

Specify how audit logs are conﬁgured.

Notes:

•Enable Audit determines if events are recorded in the secure audit log

and remote syslog. No is the factory default setting.

•Enable Remote Syslog determines if logs are sent to a remote server. No

is the factory default setting.

•Remote Syslog Facility determines the value used to send logs to the

remote syslog server. 4 is the factory default setting.

•If the security audit log is activated, then the severity value of each event

is recorded. 4 is the factory default setting.

Set Date and Time menu

Use To

Current Date and Time View the current date and time settings for the printer.

Understanding the printer menus 93

Use To

Manually Set Date and Time

[input date/time]

Enter the date and time.

Notes:

•Manually setting the date and time sets Enable NTP to No.

•The wizard lets you set the date and time in YYYY‑MM‑DD‑HH:MM

format.

Time Zone

[list of time zones]

Select the time zone.

Note: GMT is the factory default settings.

Automatically observe DST

O

Set the printer to use the applicable daylight saving time (DST) start and end

times associated with the printer Time Zone setting.

Note: On is the factory default setting.

Enable NTP

O

Enable Network Time Protocol, which synchronizes the clocks of devices on a

network.

Notes:

•On is the factory default setting.

•This setting is turned o if you manually set the date and time.

Understanding the printer menus 94

Settings menu

General Settings menu

Use To

Display Language

English

Francais

Deutsch

Italiano

Espanol

Dansk

Norsk

Nederlands

Svenska

Portugues

Suomi

Russian

Polski

Greek

Magyar

Turkce

Cesky

Simpliﬁed Chinese

Traditional Chinese

Korean

Japanese

Set the language of the text appearing on the display.

Note: Not all languages are available for all models. You may

need to install a special hardware for some languages.

Show Supply Estimates

Show estimates

Do not show estimates

View the estimates of the supplies on the control panel,

Embedded Web Server, menu settings, and device statistics

reports.

Note: Show estimates is the factory default setting.

Eco-Mode

O

Energy

Energy/Paper

Paper

Minimize the use of energy, paper, or specialty media.

Notes:

•O is the factory default setting.

•When setting Eco‑Mode to Energy or Paper,

performance may be aected, but print quality is not.

ADF Loaded Beep

Enabled

Disabled

Specify whether the ADF sounds a beep when paper is loaded.

Note: Enabled is the factory default setting.

Quiet Mode

O

Minimize the printer noise.

Note: O is the factory default setting.

Understanding the printer menus 95

Use To

Run Initial Setup

Ye s

Run the setup wizard.

Paper Sizes

Metric

Specify the unit of measurement for paper sizes.

Notes:

•US is the factory default setting.

•The initial setting is determined by your country or

region selection in the initial setup wizard.

Scan to PC Port Range

[port range]

Specify a valid port range for printers behind a port blocking

ﬁrewall.

Note: 9751:12000 is the factory default setting.

Home screen customization

Change Language

Copy

E‑mail Shortcuts

FTP Shortcuts

Search Held Jobs

Held Jobs

Bookmarks

Jobs by User

Change the icons that appear on the home screen.

For each icon, select from the following options:

Display

Do Not display

One Page Copy

O

Set copies from the scanner glass to only one page at a time.

Note: O is the factory default setting.

Allow Background Removal

O

Specify whether image background removal is allowed.

Note: On is the factory default setting.

Allow Custom Job Scans

O

Scan multiple jobs to one ﬁle.

Note: On is the factory default setting. If On is selected, then

Allow Custom Job Scans can be enabled for speciﬁc jobs.

Scanner Jam Recovery

Job Level

Page Level

Specify how a scanned job should be reloaded if a paper jam

occurs in the ADF.

Note: Job level is the factory default setting.

Alarms

Alarm Control

Cartridge Alarm

Set an alarm when the printer requires user intervention.

For each alarm type, select from the following options:

O

Single

Continuous

Notes:

•Single is the factory default setting. This sounds three

quick beeps.

•Continuous repeats three beeps every 10 seconds.

Understanding the printer menus 96

Use To

Timeouts

Sleep Mode

Disabled

1–60

Set the amount of time in minutes the printer waits after a job

is printed before it goes into a reduced power state.

Notes:

•20 is the factory default setting.

•Lower settings conserve more energy, but may require

longer warm‑up times.

•Select the lowest setting if the printer shares an

electrical circuit with room lighting or you notice lights

ﬂickering in the room.

•Select a high setting if the printer is in constant use.

Under most circumstances, this keeps the printer ready

to print with minimum warm‑up time.

•Disabled appears only if Energy Conserve is set to O.

Timeouts

Print with Display O

Allow printing with display o

Display on when printing

Print a job with the display turned o.

Note: Display on when printing is the factory default setting.

Timeouts

Hibernate Timeout

Disabled

20 minutes

1–3 hours

6 hours

1–3 days

1–2 weeks

1 month

Set the amount of time the printer waits before it enters

Hibernate mode.

Note: 3 days is the factory default setting.

Hibernate Timeout on Connection

Hibernate

Do Not Hibernate

Set the printer to Hibernate mode even if there is an active

Ethernet connection.

Note: Do Not Hibernate is the factory default setting.

Timeouts

Screen Timeout

15–300

Set the amount of time in seconds before returning the control

panel to a Ready state.

Note: 30 is the factory default setting.

Timeouts

Print Timeout

Disabled

1–255

Set the amount of time in seconds the printer waits to receive

an end-of-job message before canceling the rest of the job.

Notes:

•90 is the factory default setting.

•When the timer expires, any partially printed page still in

the printer is printed, and then the printer checks to see

if any new print jobs are waiting.

•Print Timeout is available only when using PCL

emulation.

Understanding the printer menus 97

Use To

Timeouts

Wait Timeout

Disabled

15–65535

Set the amount of time in seconds the printer waits for

additional data before canceling a print job.

Notes:

•40 is the factory default setting.

•Wait Timeout is available only when the printer is using

PostScript emulation.

Error Recovery

Auto Reboot

Reboot when idle

Reboot always

Reboot never

Set the printer to restart when an error occurs.

Note: Reboot always is the factory default setting.

Error Recovery

Max Auto Reboots

1–20

Determine the number of automatic reboots the printer can

perform.

Notes:

•2 is the factory default setting.

•If the printer reaches the maximum number of reboots

within a certain amount of time, the printer does not

continue to reboot, and the error message appears on

the display.

Print Recovery

Auto Continue

Disabled

5–255

Let the printer automatically continue printing from certain

oine situations when these are not resolved within the

speciﬁed time period.

Note: Disabled is the factory default setting.

Print Recovery

Jam Recovery

O

Auto

Specify whether the printer reprints jammed pages.

Notes:

•Auto is the factory default setting. The printer reprints

jammed pages unless the memory required to hold the

pages is needed for other printer tasks.

•On sets the printer to always reprint jammed pages.

•O sets the printer to never reprint jammed pages.

Print Recovery

Page Protect

O

Successfully print a page that may not have printed otherwise.

Notes:

•O is the factory default setting. This prints a partial

page when there is not enough memory to print the

whole page.

•On sets the printer to print the entire page.

Press Sleep Button

Do Nothing

Sleep

Hibernate

Determine how the printer, while in idle state, reacts to a short

press of the Sleep button.

Note: Sleep is the factory default setting.

Understanding the printer menus 98

Use To

Press and Hold Sleep Button

Do Nothing

Sleep

Hibernate

Determine how the printer, while in idle state, reacts to a long

press of the Sleep button.

Note: Do Nothing is the factory default setting.

Factory Defaults

Do Not Restore

Restore Now

Use the printer factory default settings.

Notes:

•Do Not Restore is the factory default setting.

•Restore Now sets all printer settings to the factory

default settings except for the Network/Ports menu

settings. All downloads stored in the RAM are deleted.

Downloads stored in the ﬂash memory or on a hard disk

are not aected.

Custom Home Message

O

IP Address

Hostname

Contact Name

Location

Zero Conﬁguration Name

Custom Text [x]

Select a custom home message that appears as an alternating

display of the printer status.

Copy Settings menu

Use To

Content Type

Text

Graphics

Text/Pho to

Photo

Specify the content of the original document.

Note: Text/Photo is the factory default setting.

Content Source

Black/White Laser

Color Laser

Inkjet

Photo/Film

Magazine

Newspaper

Press

Other

Specify how the original document is produced.

Note: Color Laser is the factory default setting.

Color

O

Specify whether copies are printed in color.

Note: On is the factory default setting.

Understanding the printer menus 99

Use To

Allow color copies

O

Enable color in copies.

Notes:

•On is the factory default setting.

•Setting this to O will hide all color‑speciﬁc menus.

•This setting overrides the Color setting.

Sides (Duplex)

1 sided to 1 sided

1 sided to 2 sided

2 sided to 1 sided

2 sided to 2 sided

Specify whether an original document is two‑sided (duplex) or one‑sided, and

then specify whether the copy should be two‑sided or one‑sided.

Notes:

•1 sided to 1 sided—The original document has print on one side, and the

copy will also have print on one side.

•1 sided to 2 sided—The original document has print on one side, while

the copy will have print on both sides.

•2 sided to 1 sided—The original document has print on both sides, while

the copy will have print on just one side.

•2 sided to 2 sided—The original document has print on both sides, and

the copy will also have print on both sides.

Paper Saver

O

2‑up Portrait

4‑up Portrait

2‑up Landscape

4‑up Landscape

Allow copying of two or four sheets of a document on one page.

Note: O is the factory default setting.

Print Page Borders

O

Allow page borders in printed copies.

Note: O is the factory default setting.

Collate

(1,1,1) (2,2,2)

(1,2,3) (1,2,3)

Keep the pages of a print job stacked in sequence when printing multiple copies.

Note: “(1,2,3) (1,2,3)” is the factory default setting.

Understanding the printer menus 100

Use To

Original Size

Letter

Legal

Executive

Folio

Statement

Oﬁcio (Mexico)

Universal

Mixed Sizes

JIS B5

Custom Scan Size [x]

Book Original

Business Card

3 x 5 in.

4 x 6 in.

ID Card

Specify the paper size of the original document.

Notes:

•Letter is the U.S. factory default setting. A4 is the international factory

default setting.

•Legal, Folio, and Oﬁcio (Mexico) paper sizes are supported only in the

ADF.

Copy To Source

Tray [x]

MP Feeder

Manual Feeder

Specify the paper source for copy jobs.

Note: Tray 1 is the factory default setting.

Transparency Separators

O

Place a sheet of paper between transparencies.

Note: On is the factory default setting.

Separator Sheets

O

Between Copies

Between Jobs

Between Pages

Place a sheet of paper between pages, copies, or jobs.

Note: O is the factory default setting.

Separator Sheet Source

Tray [x]

MP Feeder

Specify the paper source for the separator sheet.

Note: Tray 1 is the factory default setting.

Darkness

1–9

Specify the level of darkness for the copy job.

Note: 5 is the factory default setting.

Number of Copies

1–999

Specify the number of copies for the copy job.

Note: 1 is the factory default setting.

Understanding the printer menus 101

Use To

Overlay

Conﬁdential

Copy

Draft

Urgent

Custom

O

Specify the overlay text printed on each page of the copy job.

Note: O is the factory default setting.

Allow priority copies

O

Allow interruption of a print job to copy a page or document.

Note: On is the factory default setting.

Background Removal

‑4 to 4

Adjust the amount of background visible on a copy.

Note: 0 is the factory default setting.

Auto Center

O

Automatically center the content on the page.

Note: O is the factory default setting.

Color Dropout

None

Red

Green

Blue

Default Red Threshold

0–255

Default Green Threshold

0–255

Default Blue Threshold

0–255

Specify which color to drop during scanning and to adjust the dropout setting

for each color threshold.

Notes:

•None is the factory default setting for Color Dropout.

•128 is the factory default setting for each color threshold.

Contrast

0–5

Best for content

Specify the contrast used for the copy job.

Note: “Best for content” is the factory default setting.

Mirror Image

O

Create a mirror image of the original document.

Note: O is the factory default setting.

Negative Image

O

Create a negative image of the original document.

Note: O is the factory default setting.

Shadow Detail

‑4 to 4

Adjust the amount of shadow detail visible on a copy.

Note: 0 is the factory default setting.

Scan edge to edge

O

Allow edge-to-edge scanning of the original document.

Note: O is the factory default setting.

Understanding the printer menus 102

Use To

Sharpness

1–5

Adjust the amount of sharpness of a copy.

Note: 3 is the factory default setting.

Temper ature

‑4 to 4

Enable the user to specify “warm” or “cool” outputs.

Note: "Cool” values generate a bluer output than the default, while “warm”

values generate a redder output than the default.

E‑mail Settings menu

Use To

E‑mail Server Setup

Send me a copy

Never appears

On by default

O by default

Always On

Send a copy of the e-mail to the sender.

Note: Never appears is the factory default setting.

E‑mail Server Setup

Max E‑mail size

0–65535 KB

Specify the maximum e-mail size.

Note: E-mails greater than the speciﬁed maximum size are not sent.

Format

PDF (.pdf)

TIFF (.tif)

JPEG (.jpg)

XPS (.xps)

Specify the ﬁle format.

Note: PDF (.pdf) is the factory default setting.

PDF Settings

PDF Version

1.2–1.7

A–1a

Secure PDF

O

Conﬁgure the PDF settings.

Notes:

•1.5 is the factory default setting for PDF Version.

•O is the factory default setting for Secure PDF. Secure PDF requires you

to enter your password twice.

Content Type

Text

Graphics

Text/Pho to

Photo

Specify the content of the original document.

Note: Text/Photo is the factory default setting.

Understanding the printer menus 103

Use To

Content Source

Black/White Laser

Color Laser

Inkjet

Photo/Film

Magazine

Newspaper

Press

Other

Specify how the original document was produced.

Note: Color Laser is the factory default setting.

Color

O

Specify whether the printer captures and transmits content in color.

Note: On is the factory default setting.

Resolution

75 dpi

150 dpi

200 dpi

300 dpi

400 dpi

600 dpi

Specify the resolution of the scan in dots per inch.

Note: 150 dpi is the factory default setting.

Darkness

1–9

Lighten or darken the output.

Note: 5 is the factory default setting.

Orientation

Portrait

Landscape

Specify the orientation of the scanned image.

Note: Portrait is the factory default setting.

Original Size

Letter

Legal

Executive

Folio

Statement

Oﬁcio (Mexico)

Universal

Mixed Sizes

JIS B5

Custom Scan Size [x]

Book Original

Business Card

3 x 5 in.

4 x 6 in.

Specify the size of the original document.

Notes:

•Letter is the U.S. factory default setting. A4 is the international factory

default setting.

•Legal, Folio, and Oﬁcio (Mexico) paper sizes are supported only in the

ADF.

Understanding the printer menus 104

Use To

Sides (Duplex)

O

Long edge

Short edge

Specify the orientation of the original documents loaded in the ADF for two-

sided scanning.

Note: O is the factory default setting.

JPEG Quality

Best for content

5–90

Set the quality of a JPEG photo image in relation to ﬁle size and quality of the

image.

Notes:

•Best for content is the factory default setting.

•5 reduces the ﬁle size and quality of the image.

•90 provides the best image quality, but the ﬁle size is very large.

Text D efault

5–90

Set the quality of a text image in relation to ﬁle size and quality of the image.

Note: 75 is the factory default setting.

Text/ Ph o t o Default

5–90

Set the quality of a text or photo image in relation to ﬁle size and the quality of

the image.

Note: 75 is the factory default setting.

Photo Default

5–90

Set the quality of a photo image in relation to ﬁle size and the quality of the

image.

Note: 50 is the factory default setting.

E‑mail images sent as

Attachment

Web Link

Specify how the images are sent.

Note: Attachment is the factory default setting.

Use Multi‑Page TIFF

O

Provide a choice between single-page TIFF ﬁles and multiple‑page TIFF ﬁles.

For a multiple-page scan‑to‑e-mail job, either one TIFF ﬁle is created containing

all the pages, or multiple TIFF ﬁles are created with one ﬁle for each page of

the job.

Note: On is the factory default setting.

Transmission Log

Print log

Do not print log

Print only for error

Specify whether to print the transmission log.

Note: Print log is the factory default setting.

Log Paper Source

Tray [x]

MP Feeder

Specify the paper source for printing e-mail logs.

Note: Tray 1 is the factory default setting.

E‑mail Bit Depth

1 bit

8 bit

Enable the Text/Photo mode to produce smaller ﬁle sizes by using 1‑bit images

when Color is set to O.

Note: 8 bit is the factory default setting.

Allow Save as Shortcut

O

Save e-mail addresses as shortcuts.

Notes:

•On is the factory default setting.

•When set to O, the “Save as Shortcut” button does not appear on the e-

mail destination screen.

Understanding the printer menus 105

Use To

Background Removal

‑4 to 4

Adjust the amount of background visible on a scanned image.

Note: 0 is the factory default setting.

Color Dropout

None

Red

Green

Blue

Default Red Threshold

0–255

Default Green Threshold

0–255

Default Blue Threshold

0–255

Specify which color to drop and to adjust the dropout setting for each color

threshold.

Notes:

•None is the factory default setting for Color Dropout.

•128 is the factory default setting for each color threshold.

Contrast

0–5

Best for content

Specify the contrast of the output.

Note: Best for content is the factory default setting.

Mirror Image

O

Create a mirror image of the original document.

Note: O is the factory default setting.

Negative Image

O

Create a negative image of the original document.

Note: O is the factory default setting.

Shadow Detail

‑4 to 4

Adjust the amount of shadow detail visible on a scanned image.

Note: 0 is the factory default setting.

Scan edge to edge

O

Specify whether the original document is scanned edge-to-edge.

Note: O is the factory default setting.

Sharpness

1–5

Adjust the amount of sharpness on a scanned image.

Note: 3 is the factory default setting.

Temper ature

‑4 to 4

Specify warm or cool outputs. Cool values generate a bluer output than the

default while warm values generate a redder output than the default.

Note: 0 is the factory default setting.

Understanding the printer menus 106

FTP Settings menu

Use To

Format

PDF (.pdf)

TIFF (.tif)

JPEG (.jpg)

XPS (.xps)

Specify the ﬁle format.

Note: PDF (.pdf) is the factory default setting.

PDF Settings

PDF Version

1.2–1.7

A–1a

Secure PDF

O

Conﬁgure the PDF settings.

Notes:

•1.5 is the factory default setting for PDF Version.

•O is the factory default setting for Secure PDF. Secure PDF requires you

to enter your password twice.

Content Type

Text

Graphics

Text/Pho to

Photo

Specify the content of the original document.

Note: Text/Photo is the factory default setting.

Content Source

Black/White Laser

Color Laser

Inkjet

Photo/Film

Magazine

Newspaper

Press

Other

Specify how the original document was produced.

Note: Color Laser is the factory default setting.

Color

O

Specify whether the printer captures and transmits content in color.

Note: On is the factory default setting.

Resolution

75 dpi

150 dpi

200 dpi

300 dpi

400 dpi

600 dpi

Specify the quality of the scan in dots per inch (dpi).

Note: 150 dpi is the factory default setting.

Darkness

1–9

Lighten or darken the output.

Note: 5 is the factory default setting.

Orientation

Portrait

Landscape

Specify the orientation of the scanned image.

Note: Portrait is the factory default setting.

Understanding the printer menus 107

Use To

Original Size

Letter

Legal

Executive

Folio

Statement

Oﬁcio (Mexico)

Universal

Mixed Sizes

JIS B5

Custom Scan Size [x]

Book Original

Business Card

3 x 5 in.

4 x 6 in.

Specify the size of the original document.

Notes:

•Letter is the U.S. factory default setting. A4 is the international factory

default setting.

•Legal, Folio, and Oﬁcio (Mexico) paper sizes are supported only in the

ADF.

Sides (Duplex)

O

Long edge

Short edge

Specify the orientation of the original documents loaded in the ADF for two-

sided scanning.

Note: O is the factory default setting.

JPEG Quality

Best for content

5–90

Set the quality of a JPEG photo image in relation to ﬁle size and quality of the

image.

Notes:

•Best for content is the factory default setting.

•5 reduces the image quality and the ﬁle size.

•90 produces the best image quality, but the ﬁle size is very large.

Text D efault

5–90

Set the quality of the text in relation to the size and quality of the image.

Note: 75 is the factory default setting.

Text/ Ph o t o Default

5–90

Set the quality of a text or photo image in relation to the size and quality of the

image.

Note: 75 is the factory default setting.

Photo Default

5–90

Set the quality of a photo image in relation to the size and quality of the image.

Note: 50 is the factory default setting.

Use Multi‑Page TIFF

O

Provide a choice between single-page TIFF ﬁles and multiple-page TIFF ﬁles.

For a multiple-page scan-to-FTP job, either one TIFF ﬁle is created containing

all the pages, or multiple TIFF ﬁles are created with one ﬁle for each page of

the job.

Note: On is the factory default setting.

Understanding the printer menus 108

Use To

Transmission Log

Print log

Do not print log

Print only for error

Specify whether to print the transmission log.

Note: Print log is the factory default setting.

Log Paper Source

Tray [x]

Manual Feeder

Specify a paper source when printing FTP logs.

Note: Tray 1 is the factory default setting.

FTP bit Depth

8 bit

1 bit

Enable the Text/Photo mode to have smaller ﬁle sizes by using 1‑bit images

when Color is set to O.

Note: 8 bit is the factory default setting.

Allow Save as Shortcut

O

Enable shortcut creation for FTP addresses.

Note: On is the factory default setting.

Background Removal

‑4 to 4

Adjust the amount of background visible on a copy.

Note: 0 is the factory default setting.

Color Dropout

None

Red

Green

Blue

Default Red Threshold

0–255

Default Green Threshold

0–255

Default Blue Threshold

0–255

Specify which color to drop and to adjust the dropout setting for each color

threshold.

Notes:

•None is the factory default setting for Color Dropout.

•128 is the factory default setting for each color threshold.

Contrast

0–5

Best for content

Specify the contrast of the output.

Note: Best for content is the factory default setting.

Mirror Image

O

Create a mirror image of the original document.

Note: O is the factory default setting.

Negative Image

O

Create a negative image of the original document.

Note: O is the factory default setting.

Shadow Detail

‑4 to 4

Adjust the amount of shadow detail visible on a scanned image.

Note: 0 is the factory default setting.

Scan edge to edge

O

Specify whether the original document is scanned edge-to-edge.

Note: O is the factory default setting.

Understanding the printer menus 109

Use To

Sharpness

1–5

Specify the amount of sharpness of the scanned image.

Note: 3 is the factory default setting.

Print Settings

Setup menu

Use To

Printer Language

PCL Emulation

PS Emulation

Set the default printer language.

Notes:

•PS Emulation is the factory default setting. PS Emulation

uses a PS interpreter for processing print jobs.

•PCL Emulation uses a PCL interpreter for processing

print jobs.

•Setting a printer language as the default does not

prevent a software program from sending print jobs that

use another printer language.

Print Area

Normal

Fit To Page

Whole Page

Set the logical and physical printable area.

Notes:

•Normal is the factory default setting. When attempting to

print data in the non‑printable area deﬁned by the

Normal setting, the printer clips the image.

•Fit To Page ﬁts the page content into the selected paper

size.

•Whole Page allows the image to be moved into the

non‑printable area deﬁned by the Normal setting, but the

printer clips the image at the Normal setting boundary.

This setting aects only pages printed using a PCL 5e

interpreter and has no eect on pages printed using the

PCL XL or PostScript interpreter.

Printer Usage

Max Yield

Max Speed

Set color toner use in printing.

Note: Max Yield is the factory default setting.

Black Only Mode

O

Set the printer to print text and graphics using only the black

toner cartridge.

Note: O is the factory default setting.

Understanding the printer menus 110

Use To

Resource Save

O

Specify how the printer handles temporary downloads, such

as fonts and macros stored in the RAM, when the printer

receives a job that requires more than the available memory.

Notes:

•O is the factory default setting. O sets the printer to

retain the downloads only until memory is needed.

Downloads are deleted in order to process print jobs.

•On sets the printer to retain downloads during language

changes and printer resets. If the printer runs out of

memory, then Memory full [38] appears, but

downloads are not deleted.

Finishing menu

Use To

Sides (Duplex)

1 sided

2 sided

Specify whether two‑sided (duplex) printing is set as the default for all print jobs.

Notes:

•“1 sided” is the factory default setting.

•You can set two‑sided printing from the printer software.

For Windows users:

Click File > Print, and then click Properties, Preferences, Options, or

Setup.

For Macintosh users:

Choose File > Print, and then adjust the settings from the Print dialog and

pop‑up menus.

Duplex Binding

Long Edge

Short Edge

Deﬁne binding for duplexed pages in relation to page orientation.

Notes:

•Long Edge is the factory default setting. This assumes binding along the

long edge of the page (left edge for portrait and top edge for landscape).

•Short Edge assumes binding along the short edge of the page (top edge

for portrait and left edge for landscape).

Copies

1–999

Specify the default number of copies for each print job.

Note: 1 is the factory default setting.

Blank Pages

Do Not Print

Specify whether blank pages are inserted in a print job.

Note: Do Not Print is the factory default setting.

Collate

(1,1,1) (2,2,2)

(1,2,3) (1,2,3)

Stack the pages of a print job in sequence when printing multiple copies.

Note: “(1,2,3) (1,2,3)” is the factory default setting.

Understanding the printer menus 111

Use To

Separator Sheets

O

Between Copies

Between Jobs

Between Pages

Specify whether blank separator sheets are inserted.

Notes:

•O is the factory default setting.

•Between Copies inserts a blank sheet between each copy of a print job if

Collate is set to “(1,2,3) (1,2,3).” If Collate is set to “(1,1,1) (2,2,2),” then a

blank page is inserted between each set of printed pages, such as after

all page 1's and after all page 2's.

•Between Jobs inserts a blank sheet between print jobs.

•Between Pages inserts a blank sheet between each page of a print job.

This setting is useful when printing transparencies or when inserting

blank pages in a document.

Separator Source

Tray [x]

Multipurpose Feeder

Specify the paper source for the separator sheet.

Note: Tray 1 (standard tray) is the factory default setting.

Paper Saver

O

2‑Up

3‑Up

4‑Up

6‑Up

9‑Up

12‑Up

16‑Up

Print multiple pages on a single sheet of paper.

Notes:

•O is the factory default setting.

•When the number of pages per sheet is selected, each page is scaled so

that the number of pages you want can be displayed on the sheet.

Paper Saver Ordering

Horizontal

Reverse Horizontal

Reverse Vertical

Vertical

Specify the order in which pages are printed on a single sheet when using Paper

Saver.

Notes:

•Horizontal is the factory default setting.

•Positioning depends on the number of page images and whether they

are in portrait or in landscape orientation.

Paper Saver Orientation

Auto

Landscape

Portrait

Specify the orientation in which pages are printed on a single sheet.

Note: Auto is the factory default setting. The printer chooses between

portrait and landscape.

Paper Saver Border

None

Solid

Print a border when using Paper Saver.

Note: None is the factory default setting.

Understanding the printer menus 112

Quality menu

Use To

Print Mode

Color

Black Only

Specify whether images are printed in black and white or in color.

Notes:

•Color is the factory default setting.

•The printer driver is capable of overriding this setting.

Color Correction

Auto

O

Manual

Adjust the color output on the printed page.

Notes:

•Auto is the factory default setting. This applies dierent color conversion

tables to each object on the printed page.

•O turns o color correction.

•Manual allows customization of the color tables using the settings available

from the Manual Color menu.

•Due to the dierences in additive and subtractive colors, certain colors that

appear on computer monitors are impossible to duplicate on the printed

page.

Print Resolution

1200 dpi

4800 CQ

Specify the printed output resolution in dots per inch or in color quality (CQ).

Note: 4800 CQ is the factory default setting.

Toner Darkness

1–5

Lighten or darken the printed output.

Notes:

•4 is the factory default setting.

•Selecting a smaller number can help conserve toner.

Enhance Fine Lines

O

Enable a print mode preferable for ﬁles such as architectural drawings, maps,

electrical circuit diagrams, and ﬂow charts.

Notes:

•O is the factory default setting.

•To set this option using the Embedded Web Server, type the network printer

IP address in the Web browser address ﬁeld.

•You can set this option from the software program.

For Windows users:

Click File > Print, and then click Properties, Preferences, Options, or Setup.

For Macintosh users:

Choose File > Print, and then adjust the settings from the Print dialog and

pop‑up menus.

Color Saver

O

Reduce the amount of toner used for graphics and images. The amount of toner

used for text is not reduced.

Notes:

•O is the factory default setting.

•On overrides Toner Darkness settings.

Understanding the printer menus 113

Use To

RGB Brightness

‑6 to 6

Adjust the printed output either by lightening or darkening it. You can conserve

toner by lightening the output.

Note: 0 is the factory default setting.

RGB Contrast

0–5

Adjust the contrast of printed objects.

Note: 0 is the factory default setting.

RGB Saturation

0–5

Adjust saturation in color outputs.

Note: 0 is the factory default setting.

Color Balance

Cyan

‑5 to 5

Magenta

‑5 to 5

Ye l l o w

‑5 to 5

Black

‑5 to 5

Reset Defaults

Adjust color in printed output by increasing or decreasing the amount of toner

being used for each color.

Note: 0 is the factory default setting.

Color Samples

sRGB Display

sRGB Vivid

Display—True Black

Vivid

O—RGB

US CMYK

Euro CMYK

Vivid CMYK

O—CMYK

Print sample pages for each of the RGB and CMYK color conversion tables used

in the printer.

Notes:

•Selecting any setting prints the sample.

•Color samples consist of a series of colored boxes along with the RGB or

CMYK combination that creates the color observed. These pages can be

used to help decide which combinations to use to get the printed output

you want.

•To access a complete list of color sample pages using the Embedded Web

Server, type the network printer IP address in the Web browser address

ﬁeld.

Understanding the printer menus 114

Use To

Manual Color

RGB Image

RGB Text

RGB Graphics

Customize the RGB color conversions.

Select from the following options:

Vivid

sRGB Display

Display—True Black

sRGB Vivid

O

Notes:

•sRGB Display is the factory default setting for RGB Image. This applies a

color conversion table to an output that matches the colors displayed on a

computer monitor.

•sRGB Vivid is the factory default setting for RGB Text and RGB Graphics.

This applies a color table that increases saturation. This is preferred for

business graphics and text.

•Vivid applies a color conversion table that produces brighter, more

saturated colors.

•“Display—True Black” applies a color conversion table that uses only black

toner for neutral gray colors.

•O turns o color conversion.

Manual Color (continued)

CMYK Image

CMYK Text

CMYK Graphics

Customize the CMYK color conversions.

Select from the following options:

US CMYK

Euro CMYK

Vivid CMYK

O

Notes:

•US CMYK is the factory default setting. This applies a color conversion table

that tries to produce output that matches SWOP color output.

•Euro CMYK is the international factory default setting. This applies a color

conversion table that tries to produce output that matches Euroscale color

output.

•Vivid CMYK increases color saturation for the US conversion table.

•O turns o color conversion.

Spot Color Replacement Assign speciﬁc CMYK values to named spot colors.

Note: This menu is available only in the Embedded Web Server.

Color Adjust Initiate a recalibration of color conversion tables and allow the printer to make

adjustments for color variations in output.

Notes:

•Adjusting color starts when the menu is selected. Adjusting color

appears on the display until the process is ﬁnished.

•Color variations in output sometimes result from changeable conditions

such as room temperature and humidity. Color adjustments are made on

printer algorithms. Color alignment is also recalibrated in this process.

Understanding the printer menus 115

Utilities menu

Use To

Activate Hex Trace Assist in isolating the source of a print job problem.

Notes:

•When activated, all data sent to the printer is printed in hexadecimal and

character representation, and control codes are not executed.

•To exit or deactivate Hex Trace, turn o or reset the printer.

Coverage Estimator

O

Provide an estimate of the percentage coverage of toner on a page. The

estimate is printed on a separate page at the end of each print job.

Note: O is the factory default setting.

XPS menu

Use To

Print Error Pages

O

Print a page containing information on errors, including XML markup errors.

Note: O is the factory default setting.

PDF menu

Use To

Scale to Fit

Ye s

Scale page content to ﬁt the selected paper size.

Note: No is the factory default setting.

Annotations

Do Not Print

Print annotations in a PDF.

Note: Do Not Print is the factory default setting.

PostScript menu

Use To

Print PS Error

O

Print a page containing the PostScript error.

Note: O is the factory default setting.

Lock PS Startup Mode

O

Allow users to disable the SysStart ﬁle.

Note: O is the factory default setting.

Understanding the printer menus 116

Use To

Image Smoothing

O

Enhance the contrast and sharpness of low‑resolution images and

smoothen their color transitions.

Notes:

•O is the factory default setting.

•Image Smoothing has no eect on images that are 300 dpi or higher

in resolution.

PCL Emul menu

Use To

Font Source

Resident

Download

All

Specify the set of fonts used in the Font Name menu.

Notes:

•“Resident” is the factory default setting. It shows the factory default

set of fonts downloaded in the RAM.

•“Download” shows all the fonts downloaded in the RAM.

•“All” shows all fonts available to any option.

Font Name

Courier 10

Identify a speciﬁc font and where it is stored.

Note: Courier 10 is the factory default setting.

Symbol Set

10U PC‑8

12U PC‑850

Specify the symbol set for each font name.

Notes:

•10U PC‑8 is the U.S. factory default setting. 12U PC‑850 is the

international factory default setting.

•A symbol set is a set of alphabetical and numeric characters,

punctuation, and special symbols. Symbol sets support the dierent

languages or speciﬁc programs, such as math symbols for scientiﬁc

text. Only the supported symbol sets are shown.

PCL Emulation Settings

Point Size

1.00–1008.00

Change the point size for scalable typographic fonts.

Notes:

•12 is the factory default setting.

•Point size refers to the height of the characters in the font. One point

equals approximately 0.014 of an inch. This can be increased or

decreased in 0.25‑point increments.

PCL Emulation Settings

Pitch

0.08–100.00

Specify the font pitch for scalable monospaced fonts.

Notes:

•10 is the factory default setting.

•Pitch refers to the number of ﬁxed‑space characters per inch (cpi).

This can be increased or decreased in 0.01‑cpi increments.

•For non‑scalable monospaced fonts, the pitch appears on the

display but cannot be changed.

Understanding the printer menus 117

Use To

PCL Emulation Settings

Orientation

Portrait

Landscape

Specify the orientation of text and graphics on a page.

Notes:

•Portrait is the factory default setting. It prints text and graphics

parallel to the short edge of the page.

•Landscape prints text and graphics parallel to the long edge of the

page.

PCL Emulation Settings

Lines per Page

1–255

Specify the number of lines that print on each page.

Notes:

•60 is the U.S. factory default setting. 64 is the international default

setting.

•The printer sets the amount of space between each line based on

the Lines per Page, Paper Size, and Orientation settings. Select the

paper size and orientation before setting Lines per Page.

PCL Emulation Settings

A4 Width

198 mm

203 mm

Set the printer to print on A4‑size paper.

Notes:

•198 mm is the factory default setting.

•The 203‑mm setting sets the width of the page to allow the printing

of eighty 10‑pitch characters.

PCL Emulation Settings

Auto CR after LF

O

Specify whether the printer automatically performs a carriage return (CR)

after a line feed (LF) control command.

Note: O is the factory default setting.

PCL Emulation Settings

Auto LF after CR

O

Specify whether the printer automatically performs a line feed (LF) after a

carriage return (CR) control command.

Note: O is the factory default setting.

Understanding the printer menus 118

Use To

Tray Renumber

Assign Multipurpose Feeder

O

None

0–199

Assign Tray [x]

O

None

0–199

Assign Manual Paper

O

None

0–199

Assign Manual Envelope

O

None

0–199

Conﬁgure the printer to work with printer software or programs that use

dierent source assignments for trays and feeders.

Notes:

•“O” is the factory default setting.

•“None” ignores the Select Paper Feed command. This option

appears only when it is selected by the PCL 5e interpreter.

•“0–199” allows a custom setting to be assigned.

Tray Renumber

View Factory Defaults

MPF Default = 8

T1 Default = 1

T2 Default = 4

T3 Default = 5

T4 Default = 20

T5 Default = 21

Env Default = 6

MPaper Default = 2

MEnv Default = 3

Show the factory default setting assigned to each tray or feeder.

Tray Renumber

Restore Defaults

Yes

Restore all tray and feeder assignments to the factory default settings.

Understanding the printer menus 119

HTML menu

Use To

Font Name

Albertus MT

Antique Olive

Apple Chancery

Arial MT

Avant Garde

Bodoni

Bookman

Chicago

Clarendon

Cooper Black

Copperplate

Coronet

Courier

Eurostile

Garamond

Geneva

Gill Sans

Goudy

Helvetica

Hoeﬂer Text

Intl CG Times

Intl Courier

Intl Univers

Joanna MT

Letter Gothic

Lubalin Graph

Marigold

MonaLisa Recut

Monaco

New CenturySbk

New York

Optima

Oxford

Palatino

StempelGaramond

Tay

Times

TimesNewRoman

Univers

Zapf Chancery

NewSansMTCS

NewSansMTCT

New SansMTJA

NewSansMTKO

Set the default font for HTML documents.

Note: The Times font is used in HTML documents that do

not specify a font.

Use To

Font Size

1–255 pt

Set the default font size for HTML documents.

Notes:

•12 pt is the factory default setting.

•Font size can be increased in 1‑point increments.

Scale

1–400%

Scale the default font for HTML documents.

Notes:

•100% is the factory default setting.

•Scaling can be increased in 1% increments.

Orientation

Portrait

Landscape

Set the page orientation for HTML documents.

Note: Portrait is the factory default setting.

Margin Size

8–255 mm

Set the page margin for HTML documents.

Notes:

•19 mm is the factory default setting.

•Margin size can be increased in 1‑mm increments.

Understanding the printer menus 120

Use To

Backgrounds

Do Not Print

Specify whether to print backgrounds on HTML documents.

Note: Print is the factory default setting.

Image menu

Use To

Auto Fit

O

Select the optimal paper size, scaling, and orientation.

Note: On is the factory default setting. It overrides scaling and orientation

settings for some images.

Invert

O

Invert bitonal monochrome images.

Notes:

•O is the factory default setting.

•This setting does not apply to GIF or JPEG images.

Scaling

Anchor Top Left

Best Fit

Anchor Center

Fit Height/Width

Fit Height

Fit Width

Scale the image to ﬁt the selected paper size.

Notes:

•Best Fit is the factory default setting.

•When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Orientation

Portrait

Landscape

Reverse Portrait

Reverse Landscape

Set the image orientation.

Note: Portrait is the factory default setting.

Help menu

Menu item Description

Print All Guides Prints all the guides

Copy Guide Provides information about making copies and changing settings

E‑mail Guide Provides information about sending e‑mails and conﬁguring the settings

FTP Guide Provides information about scanning documents and conﬁguring the settings

Color Quality Provides information about solving color quality issues

Print Defects Guide Provides help in resolving repeating defects in copies or prints

Information Guide Provides help in locating additional information

Supplies Guide Provides information about ordering supplies

Understanding the printer menus 121

Saving money and the environment

Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their

impact on the environment. We design with the environment in mind, engineer our packaging to reduce

materials, and provide collection and recycling programs. For more information, see:

•The Notices chapter

•The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment

•The Lexmark recycling program at www.lexmark.com/recycle

By selecting certain printer settings or tasks, you may be able to reduce your printer's impact even further. This

chapter outlines the settings and tasks that may yield a greater environmental beneﬁt.

Saving paper and toner

Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can

signiﬁcantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such

as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.

For information on how you can quickly save paper and energy using one printer setting, see “Using Eco‑Mode”

on page 122.

Using recycled paper

As an environmentally conscious company, Lexmark supports the use of recycled oce paper produced

speciﬁcally for use in laser printers. For more information on recycled papers that work well with your printer,

see “Using recycled paper and other oce papers” on page 45.

Conserving supplies

•Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

•Print multiple pages on a single sheet of paper.

•Use the preview feature to see how the document looks like before printing it.

•Print one copy of the document to check its content and format for accuracy.

Saving energy

Using Eco‑Mode

Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact.

1From the printer control panel, navigate to:

> Settings > > Settings > > General Settings > > Eco‑Mode > > select the setting you

want

Saving money and the environment 122

Use To

O Use the factory default settings for all settings associated with Eco‑Mode. This setting supports

the performance speciﬁcations for your printer.

Energy Reduce energy use, especially when the printer is idle.

Notes:

•Printer engine motors do not start until a job is ready to print. You may notice a short delay

before the ﬁrst page is printed.

•The printer enters Sleep mode after one minute of inactivity.

Energy/Paper Use all the settings associated with Energy and Paper modes.

Plain Paper •Enable automatic two‑sided (duplex) printing.

•Turn o print log features.

2Press .

Reducing printer noise

Enable Quiet mode to reduce the printer noise.

1From the printer control panel, navigate to:

> Settings > > Settings > > General Settings > > Quiet Mode >

2Select a setting.

Use To

On Reduce printer noise.

Notes:

•Print jobs process at a reduced speed.

•Printer engine motors do not start until a

document is ready to print. There is a short delay

before the ﬁrst page is printed.

•The alarm control and cartridge alarm sounds are

turned o.

•The printer ignores the Advance Start command.

O Use factory default settings.

Note: This setting supports the performance

speciﬁcations of the printer.

3Press .

Saving money and the environment 123

Adjusting Sleep mode

To save energy, decrease the number of minutes before the printer enters Sleep mode. Select from 1 to 120.

The factory default setting is 30 minutes.

Note: The printer still accepts print jobs when in Sleep mode.

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Navigate to:

Settings > General Settings > Timeouts

3In the Sleep Mode ﬁeld, enter the number of minutes you want the printer to wait before it enters Sleep

mode.

4Click Submit.

Using the printer control panel

1From the printer control panel, navigate to:

> Settings > > Settings > > General Settings > > Timeouts > > Sleep Mode >

2In the Sleep Mode ﬁeld, select the number of minutes you want the printer to wait before it enters Sleep

mode.

3Press .

Using Hibernate mode

Hibernate is an ultra‑low‑power saving mode.

Notes:

•Three days is the default amount of time before the printer enters Hibernate mode.

•Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long

press of the Sleep button wakes the printer from Hibernate mode.

•If the printer is in Hibernate mode, then the Embedded Web Server is disabled.

1From the control panel, navigate to:

> Settings > > Settings > > General Settings >

2Select Press Sleep Button or Press and Hold Sleep Button, and then press .

3Press Hibernate > .

Saving money and the environment 124

Setting Hibernate Timeout

Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes

into a reduced power state.

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > General Settings > Timeouts.

3From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the

printer to wait before it goes into a reduced power state.

4Click Submit.

Using the printer control panel

1From the printer control panel, navigate to:

> Settings > > Settings > > General Settings > > Timeouts > > Hibernate Timeout >

2Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode.

3Press .

Using Schedule Power Modes

Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready

state.

Note: This feature is available only in network printers or printers connected to print servers.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > General Settings > Schedule Power Modes.

3From the Action menu, select the power mode.

4From the Time menu, select the time.

5From the Day(s) menu, select the day or days.

6Click Add.

Saving money and the environment 125

Recycling

Lexmark provides collection programs and environmentally progressive approaches to recycling. For more

information, see:

•The Notices chapter

•The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment

•The Lexmark recycling program at www.lexmark.com/recycle

Recycling Lexmark products

To return Lexmark products for recycling:

1Go to www.lexmark.com/recycle.

2Find the product type you want to recycle, and then select your country or region from the list.

3Follow the instructions on the computer screen.

Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through

your local recycling center. Contact your local recycling center to determine the items they accept.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are

transported in the most ecient and environmentally sensitive manner and that there is less packaging to

dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource

savings.

Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your

area.

The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist

in your area.

When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle

the box.

Returning Lexmark cartridges for reuse or recycling

The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse

or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or

demanufactured for recycling. The boxes used to return the cartridges are also recycled.

To return Lexmark cartridges for reuse or recycling, do the following:

1Go to www.lexmark.com/recycle.

2Select the product that you want to recycle.

Saving money and the environment 126

Securing the printer

Using the security lock feature

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop

computers in the location shown to secure the printer in place.

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print

jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used

to store operating system, device settings, and network

information.

Erase the content of any installed printer memory in the following circumstances:

•The printer is being decommissioned.

•The printer is being moved to a dierent department or location.

•The printer is being serviced by someone from outside your organization.

•The printer is being removed from your premises for service.

•The printer is being sold to another organization.

Securing the printer 127

Erasing volatile memory

The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the

buered data, simply turn o the printer.

Erasing non‑volatile memory

Erase individual settings, device and network settings, security settings, and embedded solutions by following

these steps:

1Turn o the printer.

2Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen

with the progress bar appears.

The printer performs a power-on sequence, and then the Conﬁguration menu appears. When the printer is

fully turned on, a list of functions appears on the printer display.

3Press the up or down arrow button until Wipe All Settings appears.

The printer will restart several times during this process.

Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer

memory.

4Navigate to:

Back > Exit Conﬁg Menu

The printer will perform a power‑on reset, and then return to normal operating mode.

Finding printer security information

In high-security environments, it may be necessary to take additional steps to make sure that conﬁdential data

stored in the printer cannot be accessed by unauthorized persons. For more information, visit the

Lexmark security Web page.

You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information:

1Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer.

2Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.

Securing the printer 128

Maintaining the printer

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Storing supplies

Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing

until you are ready to use them.

Do not expose supplies to:

•Direct sunlight

•Temperatures above 35°C (95°F)

•High humidity above 80%

•Salty air

•Corrosive gases

•Heavy dust

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

Notes:

•Perform this task after every few months.

•Damage to the printer caused by improper handling is not covered by the printer warranty.

1Turn o the printer, and then unplug the power cord from the electrical outlet.

2Remove paper from the standard bin and multipurpose feeder.

3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4Wipe the outside of the printer with a damp, soft, lint‑free cloth.

Notes:

•Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer.

•Make sure that all areas of the printer are dry after cleaning.

5Connect the power cord, and then turn on the printer.

Maintaining the printer 129

Cleaning the scanner glass

Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images.

1Slightly dampen a soft, lint-free cloth or paper towel with water.

2Open the scanner cover.

3Clean all the areas shown, and then let them dry.

1White underside of the ADF cover

2White underside of the scanner cover

3Scanner glass

4ADF glass

4Close the scanner cover.

Maintaining the printer 130

Checking the status of parts and supplies

A message appears on the display when a replacement supply item is needed or when maintenance is required.

Checking the status of parts and supplies on the printer control panel

From the printer control panel, navigate to:

> Status/Supplies > View Supplies >

Checking the status of parts and supplies from the Embedded Web Server

Note: Make sure the computer and printer are connected to the same network.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Device Status > More Details.

Estimated number of remaining pages

The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy

may vary signiﬁcantly and is dependent on many factors, such as actual document content, print quality settings,

and other printer settings.

The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption

is dierent from the historical printing consumption. Consider the variable level of accuracy before purchasing

or replacing supplies based on the estimate. Until an adequate print history is obtained on the printer, initial

estimates assume future supplies consumption based on the International Organization for Standardization*

test methods and page content.

* Average continuous black declared cartridge yield in accordance with ISO/IEC 19752.

Maintaining the printer 131

Ordering supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized

supplies dealers in your area. In other countries or regions, go to the Lexmark Web site at www.lexmark.com

or contact the place where you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party

supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. Use

of third-party supplies or parts can aect warranty coverage. Damage caused by the use of third-party supplies

or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and

parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage

beyond the intended life may damage your Lexmark printer or its associated components.

Ordering toner cartridges

Notes:

•The estimated cartridge yield is based on the ISO/IEC 19798 standard.

•Extremely low print coverage for extended periods of time may negatively aect actual yield and may

cause cartridge parts to fail prior to exhaustion of toner.

CX310 Return program toner cartridges

Item United States

and Canada

Economic

Area (EEA+)

Rest of

Europe,

Middle East,

and Africa

(RoEMEA)

Latin America

Distribution

(LAD)

Rest of Asia

Paciﬁc (RoAP)

Australia and

New Zealand

(ANZ)

Return program toner cartridges

Black 80C10K0 80C20K0 80C80K0 80C80K0 80C80K0 80C80K0

Cyan 80C10C0 80C20C0 80C80C0 80C80C0 80C80C0 80C80C0

Magenta 80C10M0 80C20M0 80C80M0 80C80M0 80C80M0 80C80M0

Yellow 80C10Y0 80C20Y0 80C80Y0 80C80Y0 80C80Y0 80C80Y0

Standard yield return program toner cartridges

Black 80C1SK0 80C2SK0 80C8SK0 80C8SK0 80C8SK0 80C8SK0

Cyan 80C1SC0 80C2SC0 80C8SC0 80C8SC0 80C8SC0 80C8SC0

Magenta 80C1SM0 80C2SM0 80C8SM0 80C8SM0 80C8SM0 80C8SM0

Yellow 80C1SY0 80C2SY0 80C8SY0 80C8SY0 80C8SY0 80C8SY0

For more information on countries located in a region, go to www.lexmark.com/regions.

Maintaining the printer 132

CX310 Regular cartridges

Item Worldwide

Standard yield regular toner cartridges

Black 80C0S10

Cyan 80C0S20

Magenta 80C0S30

Yellow 80C0S40

For more information on countries located in a region, go to www.lexmark.com/regions.

CX317 Return Program toner cartridges

Item United States

and Canada

Economic

Area (EEA+)

Rest of

Europe,

Middle East,

and Africa

(RoEMEA)

Latin America

Distribution

(LAD)

Rest of Asia

Paciﬁc (RoAP)

Australia and

New Zealand

(ANZ)

Return program toner cartridges

Black 71B10K0 71B20K0 71B50K0 71B40K0 71B30K0 71B60K0

Cyan 71B10C0 71B20C0 71B50C0 71B40C0 71B30C0 71B60C0

Magenta 71B10M0 71B20M0 71B50M0 71B40M0 71B30M0 71B60M0

Yellow 71B10Y0 71B20Y0 71B50Y0 71B40Y0 71B30Y0 71B60Y0

For more information on countries located in a region, go to www.lexmark.com/regions.

CX317 Regular cartridges

Item Worldwide

Regular toner cartridges

Black 71B0010

Cyan 71B0020

Magenta 71B0030

Yellow 71B0040

For more information on countries located in a region, go to www.lexmark.com/regions.

Ordering imaging kits

Item All countries and regions

Black imaging kit 700Z1

Color imaging kit 700Z5

Maintaining the printer 133

Ordering a maintenance kit

Notes:

•Using certain types of paper may require more frequent replacement of the maintenance kit.

•The separator pad, fuser, and transfer module are included in the maintenance kit and can also be

individually ordered and replaced, if necessary. The separator pad is a customer replaceable part.

•To replace the maintenance kit, contact customer support at http://support.lexmark.com or your service

representative.

Part name Type Supply number

Maintenance kit 115 V

220 V

100 V

40X7615

40X7616

40X7617

Item Supply number

Separator pad 40X6247

Ordering a waste toner bottle

Item All countries and regions

Waste toner bottle C540X75G

Replacing supplies

Replacing the waste toner bottle

1Top door

2Waste toner bottle

Maintaining the printer 134

3Right side cover

4Front door

1Unpack the replacement waste toner bottle.

2Open the front door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching.

3Open the top door.

Maintaining the printer 135

4Remove the right side cover.

5Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.

6Seal the used waste toner bottle in the enclosed packaging.

For more information, see “Recycling Lexmark products” on page 126.

Maintaining the printer 136

7Insert the replacement waste toner bottle.

8Insert the right side cover.

9Slide and hold the release latch on the right side of the printer, and then slowly close the top door.

Maintaining the printer 137

10 Close the front door.

Replacing a black and color imaging kit

1Open the front door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching.

2Open the top door.

Maintaining the printer 138

3Remove the toner cartridges by lifting the handles, and then gently pulling them away from the imaging kit.

4Remove the right side cover.

5Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.

Maintaining the printer 139

6Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.

7Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.

8Unpack the replacement black and color imaging kit.

Notes:

•The color imaging kit includes the imaging kit and the cyan, magenta, yellow, and black developer

units.

•The black imaging kit includes the imaging kit and the black developer unit.

9Seal the used imaging kit in the bag that the replacement imaging kit came in.

Maintaining the printer 140

For more information, see “Recycling Lexmark products” on page 126.

Note: When replacing the black imaging kit, save the cyan, magenta, and yellow developer units. Dispose

only the black developer unit.

10 Gently shake the yellow, cyan, magenta, and black developer units side‑to‑side.

11 Remove the red packing strip and the attached fabric from the developer units.

12 Gently insert the yellow, cyan, magenta, and black developer units.

Maintaining the printer 141

Note: Make sure each developer unit is inserted into the matching color slot.

13 Remove the red packing strip from the imaging kit.

Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging kit. Doing

so may aect the quality of future print jobs.

14 Align and then insert the imaging kit.

Maintaining the printer 142

15 Gently but ﬁrmly push the blue levers down until the imaging kit ﬁts into place.

Note: Make sure that the imaging kit is fully seated.

16 Insert the waste toner bottle.

17 Insert the right side cover.

Maintaining the printer 143

18 Insert the toner cartridges.

19 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.

20 Close the front door.

Maintaining the printer 144

Replacing toner cartridges

Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under

warranty.

Note: A reduced print quality may result from using non‑Lexmark toner cartridges.

1Open the top door.

2Remove the toner cartridge by lifting the handle, and then gently pulling it away from the imaging kit.

Maintaining the printer 145

3Unpack the new toner cartridge, and then remove its packaging.

4Align the new toner cartridge, and then press the cartridge down until it ﬁts into place.

5Slide and hold the release latch on the right side of the printer, and then slowly close the top door.

6Seal the used toner cartridge in the bag that the replacement toner cartridge came in.

For more information, see “Recycling Lexmark products” on page 126.

Maintaining the printer 146

Replacing a developer unit

Replace the developer unit when a print quality defect occurs or when damage occurs to the printer.

1Open the front door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching.

2Open the top door.

Maintaining the printer 147

3Lift the toner cartridge handle, and then gently pull it from the imaging kit.

4Remove the right side cover.

5Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.

Maintaining the printer 148

6Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.

7Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit.

Warning—Potential Damage: Do not touch the underside of the imaging kit. Doing so could damage the

imaging kit.

8Remove the used developer unit.

Maintaining the printer 149

9Gently shake the replacement developer unit side‑to‑side before removing it from its packaging.

10 Remove the red shipping cover from the developer unit.

11 Insert the developer unit.

Maintaining the printer 150

12 Align and then insert the imaging kit.

13 Gently but ﬁrmly push the blue levers down until the imaging kit ﬁts into place.

Note: Make sure that the imaging kit is fully seated.

14 Replace the waste toner bottle.

Maintaining the printer 151

15 Insert the right side cover.

16 Insert the toner cartridges.

17 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.

Maintaining the printer 152

18 Close the front door.

19 Seal the used developer unit in the bag that the replacement developer unit came in.

For more information, see “Recycling Lexmark products” on page 126.

Moving the printer

Moving the printer to another location

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays, then lift the printer o the

trays. Do not try to lift the printer and the trays at the same time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Maintaining the printer 153

Shipping the printer

When shipping the printer, use the original packaging.

Maintaining the printer 154

Managing the printer

Finding advanced networking and administrator

information

This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced

system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded

Web Server — Security: Administrator's Guide on the Lexmark support Web site at

http://support.lexmark.com.

Checking the virtual display

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Check the virtual display that appears at the top left corner of the screen.

The virtual display works as an actual display would work on a printer control panel.

Setting up e‑mail alerts

Conﬁgure the printer to send you e‑mail alerts when the supplies are getting low, when the paper needs to be

changed or added, or when there is a paper jam.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings.

3From the Other Settings menu, click E‑mail Alert Setup.

4Select the items you want to be notiﬁed on, and then type the e‑mail addresses.

5Click Submit.

Note: For information on setting up the e‑mail server, contact your system support person.

Managing the printer 155

Viewing reports

You can view some reports from the Embedded Web Server. These reports are useful for assessing the status

of the printer, network, and supplies.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Reports, and then click the type of report you want to view.

Conﬁguring supply notiﬁcations from the Embedded Web

Server

You can determine how you would like to be notiﬁed when supplies run nearly low, low, very low, or reach their

end‑of‑life by setting the selectable alerts.

Notes:

•You can select alerts for toner cartridges, imaging kit, maintenance kit, and waste toner bottle.

•All alerts can be set for nearly low, low, and very low supply conditions. Not all alerts can be set for the

end‑of‑life supply condition. E‑mail alert is available for all supply conditions.

•The percentage of estimated remaining supply that prompts the alert can be set on some supplies for

some supply conditions.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Print Settings > Supply Notiﬁcations.

3From the drop‑down menu for each supply, select one of the following notiﬁcation options:

Notiﬁcation Description

O The normal printer behavior for all supplies occurs.

E‑mail Only The printer generates an e-mail when the supply condition is reached. The status of

the supply appears on the menus page and status page.

Warning The printer shows the warning message and generates an email about the status of

the supply. The printer does not stop when the supply condition is reached.

Continuable Stop1The printer stops processing jobs when the supply condition is reached. The user

needs to press a button to continue printing.

1 The printer generates an e-mail about the status of the supply when supply notiﬁcation is enabled.

2 The printer stops when some supplies become empty to prevent damage.

Managing the printer 156

Notiﬁcation Description

Non Continuable Stop1,2 The printer stops when the supply condition is reached. The supply must be replaced

to continue printing.

1 The printer generates an e-mail about the status of the supply when supply notiﬁcation is enabled.

2 The printer stops when some supplies become empty to prevent damage.

4Click Submit.

Copying printer settings to other printers

Note: This feature is available only in network printers.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click the Copy Printer Settings.

3To change the language, select a language from the drop-down menu, and then click Click here to submit

language.

4Click Printer Settings.

5Type the IP addresses of the source and target printers in their appropriate ﬁelds.

Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.

6Click Copy Printer Settings.

Restoring factory default settings

If you want to keep a list of the current menu settings for reference, then print a menu settings page before

restoring the factory default settings. For more information, see “Printing a menu settings page” on page 28.

If you want a more comprehensive method of restoring the printer factory default settings, then perform the

Wipe All Settings option. For more information, see “Erasing non‑volatile memory” on page 128.

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory

default settings. Exceptions include the display language, custom sizes and messages, and network/port

menu settings. All downloads stored in the RAM are deleted.

From the printer control panel, navigate to:

> Settings > > Settings > > General Settings > > Factory Defaults > > Restore Now

Managing the printer 157

Clearing jams

By carefully selecting paper and specialty media and loading it properly, you should be able to avoid most jams.

If jams occur, then follow the steps outlined in this chapter.

Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the

fuser.

Avoiding jams

Load paper properly

•Make sure that the paper lies ﬂat in the tray.

Correct loading of paper Incorrect loading of paper

•Do not load or remove a tray while the printer is printing.

•Do not load too much paper. Make sure that the stack height is below the maximum paper ﬁll indicator.

Clearing jams 158

•Do not slide paper into the tray. Load paper as shown in the illustration.

•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or

envelopes.

•Push the tray ﬁrmly into the printer after loading paper.

Use recommended paper

•Use only recommended paper or specialty media.

•Do not load paper that is wrinkled, creased, damp, bent, or curled.

•Flex, fan, and align the paper edges before loading.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, weights, or types in the same tray.

•Make sure that the paper size and type are set correctly on the computer or printer control panel.

•Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:

•When Jam Assist is set to On, the printer ﬂushes blank pages or pages with partial prints after a jammed

page has been cleared. Check your printed output for blank pages.

•When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Clearing jams 159

Jam location

1Automatic document feeder (ADF)

2Standard bin

3Fuser

4Front door

5Duplex area

6Trays

7Multipurpose feeder

8Manual feeder

Clearing jams 160

Paper jam in the standard bin

1Open the top door.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 161

3Close the top door.

Paper jam in the front door

Paper jam in the fuser

1Open the front and top doors.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 162

•Below the fuser

•In the fuser access door

3Close the top and front doors.

Clearing jams 163

Paper jam in the duplex unit

1Open the front door.

2Remove the jammed paper.

3Close the front door.

Paper jam in trays

1Pull out the tray.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 164

3Insert the tray.

Paper jam in the manual feeder

1Remove the tray.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Insert the tray.

Paper jam in the multipurpose feeder

1Remove paper from the multipurpose feeder.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 165

3Flex, fan, and align the paper edges before loading.

4Reload paper.

Paper jam in the automatic document feeder

1Remove all original documents from the ADF tray.

2Open the ADF cover.

3Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 166

4Close the ADF cover.

5Flex, fan, and align the paper edges before loading.

6Reload the documents into the ADF.

Clearing jams 167

Troubleshooting

Understanding the printer messages

Adjusting color

Wait for the process to complete.

Change [paper source] to [custom type name]

Try one or more of the following:

•Load the correct size and type of paper in the tray, and then select Finished changing paper on the

printer control panel to clear the message and continue printing. For non‑touch‑screen printer models,

press to conﬁrm.

Note: Make sure the paper size and type are speciﬁed in the Paper menu on the printer control

panel.

•Cancel the print job.

Change [paper source] to [custom string]

Try one or more of the following:

•Load the correct size and type of paper in the tray, and then select Finished changing paper on the

printer control panel to clear the message and continue printing. For non‑touch‑screen printer models,

press to conﬁrm.

Note: Make sure the paper size and type are speciﬁed in the Paper menu on the printer control

panel.

•Cancel the print job.

Change [paper source] to [paper type] [paper size]

Try one or more of the following:

•Load the correct size and type of paper in the tray, and then select Finished changing paper on the

printer control panel to clear the message and continue printing. For non‑touch‑screen printer models,

press to conﬁrm.

Note: Make sure the paper size and type are speciﬁed in the Paper menu on the printer control

panel.

•Cancel the print job.

Close door

Make sure the right side cover is installed, and then close the front and top doors to clear the message.

Troubleshooting 168

Close ﬂatbed cover and load originals if restarting job [2yy.xx]

From the printer control panel, try one or more of the following:

•Select Scan from automatic feeder, and then press to continue scanning from the ADF immediately

after the last successful scan job.

•Select Scan from ﬂatbed, and then press to continue scanning from the scanner glass immediately

after the last successful scan job.

•Select Finish job without further scanning, and then press to end the last successful scan job.

Note: This does not cancel the scan job. All successfully scanned pages will be processed further

for copying or e-mailing.

•Select Restart Job, and then press to restart the scan job with the same settings from the previous

scan job.

•Select Cancel Job, and then press to clear the message and cancel the scan job.

[Color] cartridge low [88.xy]

You may need to order a toner cartridge. If necessary, select Continue to clear the message and continue

printing. For non‑touch‑screen printer models, press to conﬁrm.

[Color] cartridge nearly low [88.xy]

If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

[Color] cartridge very low, [x] estimated pages remain [88.xy]

You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies”

section of the User’s Guide.

If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

Complex page, some data may not have printed [39]

Try one or more of the following:

•From the printer control panel, select Continue to ignore the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

•Cancel the current print job. For non‑touch‑screen printer models, press to conﬁrm.

•Install additional printer memory.

Troubleshooting 169

Conﬁguration change, some held jobs were not restored [57]

Held jobs are invalidated because of any of the following possible changes in the printer:

•The printer ﬁrmware has been updated.

•The tray for the print job is removed.

•The print job is sent from a ﬂash drive that is no longer attached to the USB port.

•The printer hard disk contains print jobs that were stored when the hard disk was installed in a dierent

printer model.

Note: The printer hard disk and the ﬂash drive are supported only in select printer models.

From the printer control panel, select Continue to clear the message. For non-touch-screen printer models,

press to conﬁrm.

Defective ﬂash detected [51]

Try one or more of the following:

•Replace the defective ﬂash memory card.

•From the printer control panel, select Continue to ignore the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

•Cancel the current print job.

Error reading USB drive. Remove USB.

An unsupported USB device is inserted. Remove the USB device, and then insert a supported one.

Error reading USB hub. Remove hub.

An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one.

Incompatible tray [x] [59]

Remove, and then reinstall the indicated tray to clear the message.

Incorrect paper size, open [paper source] [34]

Note: The paper source can be a tray or a feeder.

Try one or more of the following:

•Load the correct size of paper in the paper source.

•From the printer control panel, select Continue to clear the message and print using a dierent paper

source. For non‑touch‑screen printer models, press to conﬁrm.

•Check the length and width guides of the paper source and make sure the paper is loaded properly.

•Make sure the correct paper size and type are speciﬁed in the Printing Preferences or in the Print dialog.

•Make sure the paper size and type are speciﬁed in the Paper menu on the printer control panel.

Troubleshooting 170

•Make sure that the paper size is correctly set. For example, if Multipurpose Feeder Size is set to

Universal, then make sure the paper is large enough for the data being printed.

•Cancel the print job.

Insert Tray [x]

Insert the indicated tray into the printer.

Insucient memory, some Held Jobs were deleted [37]

The printer deleted some held jobs in order to process current jobs.

Select Continue to clear the message. For non-touch-screen printer models, press to conﬁrm.

Insucient memory to collate job [37]

Try one or more of the following:

•From the printer control panel, select Continue to print the part of the job already stored and begin

collating the rest of the print job. For non‑touch‑screen printer models, press to conﬁrm.

•Cancel the current print job.

Insucient memory to support Resource Save feature [35]

Install additional printer memory or select Continue on the printer control panel to disable Resource Save,

clear the message, and continue printing. For non‑touch‑screen printer models, press to conﬁrm.

Insucient memory, some held jobs will not be restored [37]

Try one or more of the following:

•From the printer control panel, select Continue to clear the message. For non-touch-screen printer

models, press to conﬁrm.

•Delete other held jobs to free up additional printer memory.

Load [paper source] with [custom type name]

Try one or more of the following:

•Load the tray or feeder with the correct size and type of paper.

•To use the tray with the correct paper size or type, select Finished loading paper on the printer control

panel. For non‑touch‑screen printer models, press to conﬁrm.

Note: If the printer detects a tray that has the correct paper type and size, then it feeds from that

tray. If the printer cannot detect a tray that has the correct paper type and size, then it prints from

the default paper source.

•Cancel the current job.

Troubleshooting 171

Load [paper source] with [custom string]

Try one or more of the following:

•Load the indicated tray or feeder with the correct size and type of paper.

•To use the tray with the correct paper size or type, select Finished loading paper on the printer control

panel. For non‑touch‑screen printer models, press to conﬁrm.

Note: If the printer ﬁnds a tray that has the correct paper type and size, then it feeds from that tray. If

the printer cannot ﬁnd a tray with the correct paper type and size, then it prints from the default

paper source.

•Cancel the current job.

Load [paper source] with [paper size]

Try one or more of the following:

•Load the tray or feeder with the correct size of paper.

•To use the tray or feeder with the correct paper size, select Finished loading paper on the printer

control panel. For non‑touch‑screen printer models, press to conﬁrm.

Note: If the printer detects a tray that has the correct paper size, then it feeds from that tray. If the

printer cannot detect a tray that has the correct paper size, then it prints from the default paper

source.

•Cancel the current job.

Load [paper source] with [paper type] [paper size]

Try one or more of the following:

•Load the tray or feeder with the correct size and type of paper.

•To use the tray or feeder with the correct paper size and type, select Finished loading paper on the

printer control panel. For non‑touch‑screen printer models, press to conﬁrm.

Note: If the printer detects a tray that has the correct paper size and type, then it feeds from that

tray. If the printer cannot detect a tray that has the correct paper size and type, then it prints from

the default paper source.

•Cancel the current job.

Load Manual Feeder with [custom string]

Try one or more of the following:

•Load the feeder with the correct size and type of paper.

•Depending on your printer model, touch Prompt each page, paper loaded or press on the printer

control panel to clear the message and continue printing.

•Cancel the current job.

Troubleshooting 172

Load Manual Feeder with [custom type name]

Try one or more of the following:

•Load the feeder with the correct size and type of paper.

•Depending on your printer model, touch Prompt each page, paper loaded or press on the printer

control panel to clear the message and continue printing.

•Cancel the current job.

Load Manual Feeder with [paper size]

Try one or more of the following:

•Load the feeder with the correct size of paper.

•Depending on your printer model, touch Prompt each page, paper loaded or press on the printer

control panel to clear the message and continue printing.

•Cancel the current job.

Load Manual Feeder with [paper type] [paper size]

Try one or more of the following:

•Load the feeder with the correct size and type of paper.

•Depending on your printer model, touch Prompt each page, paper loaded or press on the printer

control panel to clear the message and continue printing.

•Cancel the current job.

Maintenance kit low [80.xy]

You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at

http://support.lexmark.com or contact customer support, and then report the message.

If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer

models, press to conﬁrm.

Maintenance kit nearly low [80.xy]

For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer

support, and then report the message.

If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer

models, press to conﬁrm.

Maintenance kit very low [80.xy]

You may need to replace the maintenance kit very soon. For more information, go to

http://support.lexmark.com or contact customer support.

Troubleshooting 173

If necessary, press on the printer control panel to clear the message and continue printing.

Memory full [38]

Try one or more of the following:

•From the printer control panel, select Cancel job to clear the message. For non‑touch‑screen printer

models, press to conﬁrm.

•Install additional printer memory.

Network [x] software error [54]

Try one or more of the following:

•From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer

models, press to conﬁrm.

•Turn o the printer, wait for about 10 seconds, and then turn the printer back on.

•Update the network ﬁrmware in the printer or print server. For more information, visit the Lexmark

support Web site at http://support.lexmark.com.

Not enough free space in ﬂash memory for resources [52]

Try one or more of the following:

•From the printer control panel, select Continue to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

•Delete fonts, macros, and other data stored in the ﬂash memory.

•Upgrade to a larger capacity ﬂash memory card.

Note: Downloaded fonts and macros that are not previously stored in the ﬂash memory are deleted.

Non-Lexmark [supply type], see User's Guide [33.xy]

Note: The supply type can be a toner cartridge or the imaging kit.

The printer has detected a non‑Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-

party supplies or parts may aect the performance, reliability, or life of the printer and its imaging

components. For more information, see “Using genuine Lexmark parts and supplies” on page 132.

All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable

results if third-party supplies or parts are used. Imaging component usage beyond the intended life may

damage your Lexmark printer or its associated components.

Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.

Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

Troubleshooting 174

To accept any and all of these risks, and to proceed with the use of non-genuine supplies or parts in your

printer, press and on the control panel simultaneously for 15 seconds to clear the message and

continue printing.

If you do not want to accept these risks, then remove the third-party supply or part from your printer and

install a genuine Lexmark supply or part.

Note: For the list of supported supplies, see the “Ordering supplies” section or go to

www.lexmark.com.

Printer had to restart. Last job may be incomplete.

From the printer control panel, press to clear the message and continue printing.

For more information, go to http://support.lexmark.com or contact customer support.

Reinstall missing or unresponsive [color] cartridge [31.xy]

Try one or more of the following:

•Check if the toner cartridge is missing. If missing, then install the toner cartridge.

For information on installing the toner cartridge, see the “Replacing supplies” section.

•If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge.

Note: If the message appears after reinstalling the supply, then replace the toner cartridge. The

cartridge may be defective or a non‑genuine Lexmark supply. For more information, see “Using

genuine Lexmark parts and supplies” on page 132.

Reinstall missing or unresponsive black and color imaging kit and all

cartridges [31.xy]

Try one or more of the following:

•Check if the imaging kit is missing. If missing, then install the imaging kit.

For information on installing the imaging kit, see the “Replacing supplies” section.

•If the imaging kit is installed, then remove and reinstall the unresponsive imaging kit.

Note: If the message appears after reinstalling the supply, then replace the imaging kit. The imaging

kit may be defective or a non‑genuine Lexmark supply. For more information, see “Using genuine

Lexmark parts and supplies” on page 132.

Reload printed pages in Tray [x]

Try any of the following:

•From the printer control panel, select Continue to clear the message and continue printing the second

side of the sheet. For non‑touch‑screen printer models, press to conﬁrm.

•Cancel the print job.

Troubleshooting 175

Remove packaging material, [area name]

1Remove any remaining packing material from the indicated location.

2From the printer control panel, touch Continue to clear the message. For non‑touch‑screen printer

models, press to conﬁrm.

Remove paper from standard output bin

Remove the paper stack from the standard bin.

Replace [type] imaging kit, 0 estimated pages remain [84.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

Replace the indicated imaging kit to clear the message and continue printing. For more information, see

the instruction sheet that came with the supply.

Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the

User’s Guide or visit www.lexmark.com.

Replace all originals if restarting job.

From the printer control panel, try one or more of the following:

•Select Scan from automatic feeder, and then press to continue scanning from the ADF immediately

after the last successful scan job.

•Select Scan from ﬂatbed, and then press to continue scanning from the scanner glass immediately

after the last successful scan job.

•Select Finish job without further scanning, and then press to end the last successful scan job.

Note: This does not cancel the scan job. All successfully scanned pages will be processed further

for copying or e-mailing.

•Select Restart Job, and then press to restart the scan job with the same settings from the previous

scan job.

•Select Cancel Job, and then press to clear the message and cancel the scan job.

Replace jammed originals if restarting job.

From the printer control panel, try one or more of the following:

•Select Scan from automatic feeder, and then press to continue scanning from the ADF immediately

after the last successful scan job.

•Select Scan from ﬂatbed, and then press to continue scanning from the scanner glass immediately

after the last successful scan job.

Troubleshooting 176

•Select Finish job without further scanning, and then press to end the last successful scan job.

Note: This does not cancel the scan job. All successfully scanned pages will be processed further

for copying or e-mailing.

•Select Restart Job, and then press to restart the scan job with the same settings from the previous

scan job.

•Select Cancel Job, and then press to clear the message and cancel the scan job.

Replace maintenance kit [80.xy]

The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or

contact your service representative, and then report the message.

Replace missing [type] imaging kit [31.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

Install the indicated imaging kit to clear the message. For more information, see the “Replacing supplies”

section of the User’s Guide.

Replace missing waste toner bottle [31.xyz]

Install the missing waste toner bottle to clear the message. For more information, see the instruction sheet

that came with the supply.

Replace unsupported [color] cartridge [32.xy]

Remove the toner cartridge, and then install a supported one to clear the message and continue printing.

For more information, see the instruction sheet that came with the supply.

The following error codes indicate that a non‑genuine Lexmark toner cartridge is installed:

32.13

32.16

32.19

32.22

32.25

32.28

32.31

32.34

32.37

For more information, see “Using genuine Lexmark parts and supplies” on page 132.

Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section or go to

www.lexmark.com.

Troubleshooting 177

Replace unsupported black and color imaging kit [32.xy]

Remove the indicated imaging kit, and then install a supported one to clear the message and continue

printing. For more information, see the instruction sheet that came with the supply.

The following error codes indicate that a non‑genuine Lexmark imaging kit is installed:

32.00

32.01

32.02

32.07

32.08

32.09

32.36

32.37

32.51

32.52

32.55

32.56

32.57

32.58

32.59

For more information, see “Using genuine Lexmark parts and supplies” on page 132.

Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section or go to

www.lexmark.com.

Replace waste toner bottle [82.xy]

Replace the waste toner bottle to clear the message.

Scanner automatic feeder cover open

Close the ADF cover.

Scanner disabled by admin [840.01]

Print without the scanner, or contact your system support person.

Scanner disabled. Contact system administrator if problem

persists. [840.02]

From the printer control panel, try one or more of the following:

•Select Continue with scanner disabled to return to the home screen, and then contact your system

support person.

•Select Reboot and automatically enable scanner to cancel the job.

Note: This attempts to enable the scanner.

Troubleshooting 178

•For non‑touch‑screen printer models, press to conﬁrm.

Scanner jam, remove all originals from the scanner [2yy.xx]

Remove the jammed paper from the scanner.

Scanner jam, remove jammed originals from the scanner [2yy.xx]

Remove the jammed paper from the scanner.

SMTP server not set up. Contact system administrator.

From the printer control panel, press to clear the message.

Note: If the message appears again, then contact your system support person.

Standard network software error [54]

Try one or more of the following:

•From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer

models, press to conﬁrm.

•Turn o the printer and then turn it back on.

•Update the network ﬁrmware in the printer or print server. For more information, visit the Lexmark

support Web site at http://support.lexmark.com.

Standard USB port disabled [56]

From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models,

press to conﬁrm.

Notes:

•The printer discards any data received through the USB port.

•Make sure the USB Buer menu is not set to Disabled.

Supply needed to complete job

Try one or more of the following:

•From the printer control panel, touch Prompt for supplies to view all error messages that indicate what

supplies are needed to continue processing the current job. For non‑touch‑screen printer models, press

to clear the message and continue printing.

1Order the missing supply immediately.

2Install the supply. For more information, see the instruction sheet that came with the supply.

•Cancel the print job, then install the missing supply, and then resend the print job.

Troubleshooting 179

Too many ﬂash options installed [58]

1Turn o the printer.

2Unplug the power cord from the electrical outlet.

3Remove the extra ﬂash memory.

4Connect the power cord to a properly grounded electrical outlet.

5Turn the printer back on.

Too many trays attached [58]

1Turn o the printer.

2Unplug the power cord from the electrical outlet.

3Remove the extra trays.

4Connect the power cord to a properly grounded electrical outlet.

5Turn the printer back on.

[Type] imaging kit low [84.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

You may need to order an imaging kit. If necessary, select Continue on the printer control panel to clear the

message and continue printing. For non‑touch‑screen printer models, press to conﬁrm.

[Type] imaging kit nearly low [84.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

[Type] imaging kit very low, [x] estimated pages remain [84.xy]

Note: The type can be a black imaging kit, or a black and color imaging kit.

You may need to replace the imaging kit very soon. For more information, see the “Replacing supplies”

section of the User’s Guide.

If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

Troubleshooting 180

Unformatted ﬂash detected [53]

Try one or more of the following:

•From the printer control, select Continue to stop the defragmentation and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

•Format the ﬂash memory.

Note: If the error message remains, then the ﬂash memory may be defective and need to be replaced.

Waste toner bottle nearly full [82.xy]

You may need to order a waste toner bottle. If necessary, select Continue on the printer control panel to

clear the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm.

Weblink server not set up. Contact system administrator.

From the printer control panel, press to clear the message.

Note: If the message appears again, then contact your system support person.

Solving printer problems

Basic printer problems

The printer is not responding

Action Yes No

Step 1

Make sure the printer is turned on.

Is the printer turned on?

Go to step 2. Turn on the printer.

Step 2

Check if the printer is in Sleep mode or Hibernate mode.

Is the printer in Sleep mode or Hibernate mode?

Press the Sleep

button to wake the

printer from Sleep

mode or Hibernate

mode.

Go to step 3.

Step 3

Check if one end of the power cord is plugged into the printer and

the other to a properly grounded electrical outlet.

Is the power cord plugged into the printer and a properly grounded

electrical outlet?

Go to step 4. Plug one end of the

power cord into the

printer and the other

to a properly

grounded electrical

outlet.

Troubleshooting 181

Action Yes No

Step 4

Check other electrical equipment plugged into the electrical outlet.

Does other electrical equipment work?

Unplug the other

electrical equipment,

and then turn on the

printer. If the printer

does not work, then

reconnect the other

electrical equipment.

Go to step 5.

Step 5

Check if the cables connecting the printer and the computer are

inserted in the correct ports.

Are the cables inserted in the correct ports?

Go to step 6. Make sure to match

the following:

•The USB symbol

on the cable with

the USB symbol

on the printer

•The appropriate

Ethernet cable

with the Ethernet

port

Step 6

Make sure the electrical outlet is not turned o by a switch or

breaker.

Is the electrical outlet turned o by a switch or breaker?

Turn on the switch or

reset the breaker.

Go to step 7.

Step 7

Check if the printer is plugged into any surge protectors,

uninterruptible power supplies, or extension cords.

Is the printer plugged into any surge protectors, uninterruptible

power supplies, or extension cords?

Connect the printer

power cord directly

to a properly

grounded electrical

outlet.

Go to step 8.

Step 8

Check if one end of the printer cable is plugged into a port on the

printer and the other to the computer, print server, option, or other

network device.

Is the printer cable securely attached to the printer and the

computer, print server, option, or other network device?

Go to step 9. Connect the printer

cable securely to the

printer and the

computer, print

server, option, or

other network

device.

Step 9

Make sure to install all hardware options properly and remove any

packing material.

Are all hardware options properly installed and all packing material

removed?

Go to step 10. Turn o the printer,

remove all packing

materials, then

reinstall the

hardware options,

and then turn on the

printer.

Step 10

Check if you have selected the correct port settings in the printer

driver.

Are the port settings correct?

Go to step 11. Use correct printer

driver settings.

Troubleshooting 182

Action Yes No

Step 11

Check the installed printer driver.

Is the correct printer driver installed?

Go to step 12. Install the correct

printer driver.

Step 12

Turn o the printer, then wait for about 10 seconds, and then turn

the printer back on.

Is the printer working?

The problem is

solved.

Contact customer

support.

Printer display is blank

Action Yes No

Step 1

Press the Sleep button on the printer control panel.

Does Ready appear on the printer display?

The problem is

solved.

Go to step 2.

Step 2

Turn o the printer, then wait for about 10 seconds, and then turn

the printer back on.

Do Please wait and Ready appear on the printer display?

The problem is

solved.

Turn o the printer,

and then contact

customer support.

Option problems

Cannot detect internal option

Action Yes No

Step 1

Turn o the printer, then wait for about 10 seconds, and then turn

on the printer.

Does the internal option operate correctly?

The problem is

solved.

Go to step 2.

Step 2

Check if the internal option is properly installed in the controller

board.

aTurn o the printer using the power switch, and then unplug the

power cord from the electrical outlet.

bMake sure the internal option is installed in the appropriate

connector in the controller board.

cConnect the power cord to the printer, then to a properly

grounded electrical outlet, and then turn on the printer.

Is the internal option properly installed in the controller board?

Go to step 3. Connect the internal

option to the

controller board.

Troubleshooting 183

Action Yes No

Step 3

Print a menu settings page, and then check to see if the internal

option is listed in the Installed Features list.

Is the internal option listed in the menu settings page?

Go to step 4. Reinstall the internal

option.

Step 4

aCheck if the internal option is selected.

It may be necessary to manually add the internal option in the

printer driver to make it available for print jobs. For more

information, see “Adding available options in the print driver”

on page 24.

bResend the print job.

Does the internal option operate correctly?

The problem is

solved.

Contact customer

support.

Tray problems

Action Yes No

Step 1

aPull out the tray, and then do one or more of the following:

•Check for paper jams or misfeeds.

•Check if the paper size indicators on the paper guides are

aligned with the paper size indicators on the tray.

•If you are printing on custom‑size paper, then make sure

that the paper guides rest against the edges of the paper.

•Make sure the paper is below the maximum paper ﬁll

indicator.

•Make sure paper lies ﬂat in the tray.

bCheck if the tray closes properly.

Is the tray working?

The problem is

solved.

Go to step 2.

Step 2

aTurn o the printer, then wait about 10 seconds, and then turn

the printer back on.

bResend the print job.

Is the tray working?

The problem is

solved.

Go to step 3.

Step 3

Check if the tray is installed and recognized by the printer.

Print a menu settings page, and then check if the tray is listed

in the Installed Features list.

Is the tray listed in the menu settings page?

Go to step 4. Reinstall the tray. For

more information,

see the setup

documentation that

came with the tray.

Troubleshooting 184

Action Yes No

Step 4

Check if the tray is available in the printer driver.

Note: If necessary, manually add the tray in the printer driver to

make it available for print jobs. For more information, see

“Adding available options in the print driver” on page 24.

Is the tray available in the printer driver?

The problem is

solved.

Contact customer

support.

Paper feed problems

Jammed pages are not reprinted

Action Yes No

aTurn on jam recovery.

1From the printer control panel, navigate to:

Settings > General Settings > Print Recovery > Jam

Recovery

2Select On or Auto.

3Depending on your printer model, press or touch

Submit.

bResend the pages that did not print.

Were the jammed pages reprinted?

The problem is

solved.

Contact customer

support.

Paper frequently jams

Action Yes No

Step 1

aPull out the tray, and then do one or more of the following:

•Make sure paper lies ﬂat in the tray.

•Check if the paper size indicators on the paper guides are

aligned with the paper size indicators on the tray.

•Check if the paper guides are aligned against the edges of

the paper.

•Make sure the paper is below the maximum paper ﬁll

indicator.

•Check if you are printing on a recommended paper size and

type.

bInsert the tray properly.

If jam recovery is enabled, then the print jobs will reprint

automatically.

Do paper jams still occur frequently?

Go to step 2. The problem is

solved.

Troubleshooting 185

Action Yes No

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bResend the print job.

Do paper jams still occur frequently?

Go to step 3. The problem is

solved.

Step 3

aReview the tips on avoiding jams. For more information, see

“Avoiding jams” on page 158.

bFollow the recommendations, and then resend the print job.

Do paper jams still occur frequently?

Contact customer

support.

The problem is

solved.

Paper jam message remains after jam is cleared

Action Yes No

aDo either of the following:

•For touch‑screen printer models, touch or Done.

•For non‑touch‑screen printer models, select Next > >

Clear the jam, press OK > .

bFollow the instructions on the printer display.

Does the paper jam message remain?

Contact customer

support.

The problem is

solved.

Troubleshooting 186

Solving print problems

Printing problems

Conﬁdential and other held jobs do not print

Note: Conﬁdential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory

to process additional held jobs.

Action Yes No

Step 1

Open the held jobs folder on the printer display, and then verify

that your print job is listed.

Is your print job listed in the held jobs folder?

Go to step 2. Select one of the

Print and Hold

options, and then

resend the print job.

For more

information, see

“Printing held jobs”

on page 53.

Step 2

The print job may contain a formatting error or invalid data.

•Delete the print job, and then send it again.

•For PDF ﬁles, generate a new PDF, and then print it again.

If you are printing from the Internet, then the printer may be reading

multiple job titles as duplicates and deleting all jobs except the ﬁrst

one.

For Windows users

aOpen the Print Properties folder.

bFrom the Print and Hold dialog, select the “Keep duplicate

documents” check box.

cEnter a PIN number.

For Macintosh users

Save each print job, name each job dierently, and then send the

individual jobs to the printer.

Does the job print?

The problem is

solved.

Go to step 3.

Step 3

Free up additional printer memory by deleting some of the held

jobs.

Does the job print?

The problem is

solved.

Add additional

printer memory.

Troubleshooting 187

Incorrect characters print

Action Yes No

Step 1

Make sure the printer is not in Hex Trace mode.

Note: If Ready Hex appears on the printer display, then turn o

the printer, and then turn it back on to deactivate Hex Trace

mode.

Is the printer in Hex Trace mode?

Deactivate Hex

Trace mode.

Go to step 2.

Step 2

aFrom the printer control panel, select Standard Network or

Network [x], and then set SmartSwitch to On.

bResend the print job.

Do incorrect characters print?

Contact customer

support.

The problem is

solved.

Job prints from the wrong tray or on the wrong paper

Action Yes No

Step 1

aCheck if you are printing on paper that is supported by the tray.

bResend the print job.

Did the job print from the correct tray or on the correct paper?

The problem is

solved.

Go to step 2.

Step 2

aFrom the Paper menu on the printer control panel, set the paper

size and type to match the paper loaded in the tray.

bResend the print job.

Did the job print from the correct tray or on the correct paper?

The problem is

solved.

Go to step 3.

Step 3

aDepending on your operating system, open Printing

Preferences or the Print dialog, and then specify the paper type.

bResend the print job.

Did the job print from the correct tray or on the correct paper?

The problem is

solved.

Go to step 4.

Step 4

aCheck if the trays are not linked.

bResend the print job.

Did the job print from the correct tray or on the correct paper?

The problem is

solved.

Contact customer

support.

Troubleshooting 188

Large jobs do not collate

Action Yes No

Step 1

aFrom the Finishing menu on the printer control panel, set

Collate to (1,2,3) (1,2,3).

bResend the print job.

Did the job print and collate correctly?

The problem is

solved.

Go to step 2.

Step 2

aFrom the printer software, set Collate to (1,2,3) (1,2,3).

Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides

the setting in the Finishing menu.

bResend the print job.

Did the job print and collate correctly?

The problem is

solved.

Go to step 3.

Step 3

Reduce the complexity of the print job by eliminating the number

and size of fonts, the number and complexity of images, and the

number of pages in the job.

Did the job print and collate correctly?

The problem is

solved.

Contact customer

support.

Multiple‑language PDF ﬁles do not print

Action Yes No

Step 1

aCheck if the print options for the PDF output are set to embed

all fonts.

For more information, see the documentation that came with

Adobe Acrobat.

bGenerate a new PDF ﬁle, and then resend the print job.

Do the ﬁles print?

The problem is

solved.

Go to step 2.

Step 2

aOpen the document you want to print in Adobe Acrobat.

bClick File > Print > Advanced > Print As Image > OK > OK.

Do the ﬁles print?

The problem is

solved.

Contact customer

support.

Troubleshooting 189

Print jobs do not print

Action Yes No

Step 1

aFrom the document you are trying to print, open the Print dialog

and check if you have selected the correct printer.

Note: If the printer is not the default printer, then you must

select the printer for each document that you want to print.

bResend the print job.

Do the jobs print?

The problem is

solved.

Go to step 2.

Step 2

aCheck if the printer is plugged in and turned on, and if Ready

appears on the printer display.

bResend the print job.

Do the jobs print?

The problem is

solved.

Go to step 3.

Step 3

If an error message appears on the printer display, then clear the

message.

Note: The printer continues to print after clearing the message.

Do the jobs print?

The problem is

solved.

Go to step 4.

Step 4

aCheck if the ports (USB, serial, or Ethernet) are working and if

the cables are securely connected to the computer and the

printer.

Note: For more information, see the setup documentation

that came with the printer.

bResend the print job.

Do the jobs print?

The problem is

solved.

Go to step 5.

Step 5

aTurn o the printer, then wait for about 10 seconds, and then

turn the printer back on.

bResend the print job.

Do the jobs print?

The problem is

solved.

Go to step 6.

Step 6

aRemove, and then reinstall the printer software. For more

information, see “Installing the printer software” on page 23.

Note: The printer software is available at

http://support.lexmark.com.

bResend the print job.

Do the jobs print?

The problem is

solved.

Contact customer

support.

Troubleshooting 190

Print job takes longer than expected

Action Yes No

Step 1

Change the environmental settings of the printer.

aFrom the printer control panel, navigate to:

Settings > General Settings

bSelect Eco‑Mode or Quiet Mode, and then select O.

Note: Disabling Eco-Mode or Quiet Mode may increase the

consumption of energy or supplies, or both.

Did the job print?

The problem is

solved.

Go to step 2.

Step 2

Reduce the number and size of fonts, the number and complexity

of images, and the number of pages in the print job, and then

resend the job

Did the job print?

The problem is

solved.

Go to step 3.

Step 3

aRemove held jobs stored in the printer memory.

bResend the print job.

Did the job print?

The problem is

solved.

Go to step 4.

Step 4

aDisable the Page Protect feature.

From the printer control panel, navigate to:

Settings > General Settings > Print Recovery > Page Protect

> O

bResend the print job.

Did the job print?

The problem is

solved.

Go to step 5.

Step 5

aCheck if the cable connections to the printer and print server

are secure. For more information, see the setup documentation

that came with the printer.

bResend the print job.

Did the job print?

The problem is

solved.

Go to step 6.

Step 6

Install additional printer memory, and then resend the print job.

Did the job print?

The problem is

solved.

Contact customer

support.

Troubleshooting 191

Tray linking does not work

Notes:

•The trays can detect paper length.

•The multipurpose feeder does not automatically detect the paper size. You must set the size from the

Paper Size/Type menu.

Action Yes No

Step 1

aOpen the trays, and then check if they contain paper of the

same size and type.

•Check if the paper guides are in the correct positions for

the size of the paper loaded in each tray.

•Check if the paper size indicators on the paper guides are

aligned with the paper size indicators on the tray.

bResend the print job.

Do the trays link correctly?

The problem is

solved.

Go to step 2.

Step 2

aFrom the printer control panel, set the paper size and type in

the Paper menu to match the paper loaded in the trays to be

linked.

Note: The paper size and type must match for trays to be

linked.

bResend the print job.

Do the trays link correctly?

The problem is

solved.

Contact customer

support.

Unexpected page breaks occur

Action Yes No

Step 1

Adjust the print timeout settings.

aFrom the printer control panel, navigate to:

Settings > General Settings > Timeouts > Print Timeout

bSelect a higher setting and then, depending on your printer

model, select or Submit.

cResend the print job.

Did the ﬁle print correctly?

The problem is

solved.

Go to step 2.

Step 2

aCheck the original ﬁle for manual page breaks.

bResend the print job.

Did the ﬁle print correctly?

The problem is

solved.

Contact customer

support.

Troubleshooting 192

Print quality problems

Characters have jagged or uneven edges

Action Yes No

Step 1

aPrint a font sample list to check if the fonts you are using are

supported by the printer.

1From the printer control panel, navigate to:

Menus > Reports > Print Fonts

2Select PCL Fonts or PostScript Fonts.

bResend the print job.

Are you using fonts that are supported by the printer?

Go to step 2. Select a font that is

supported by the

printer.

Step 2

Check if the fonts installed on the computer are supported by the

printer.

Are the fonts installed on the computer supported by the printer?

The problem is

solved.

Contact customer

support.

Clipped pages or images

Leading edge

Trailing edge

ABCDE

Action Yes No

Step 1

aMove the width and length guides in the tray to the correct

positions for the paper loaded.

bResend the print job.

Is the page or image clipped?

Go to step 2. The problem is

solved.

Troubleshooting 193

Action Yes No

Step 2

From the printer control panel, set the paper size and type in the

Paper menu to match the paper loaded in the tray.

Does the paper size match the paper loaded in the tray?

Go to step 3. Do one or more of

the following:

•From the printer

control panel,

change the

paper size to

match the paper

loaded in the tray.

•From the printer

control panel,

change the

paper type to

match the paper

loaded in the tray.

Step 3

aDepending on your operating system, specify the paper size

from Printing Preferences or from the Print dialog.

bResend the print job.

Is the page or image clipped?

Go to step 4. The problem is

solved.

Step 4

aRemove, and then reinstall the imaging kit.

Warning—Potential Damage: Do not expose the imaging kit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the underside of

the imaging kit. This could damage the imaging kit.

bResend the print job.

Is the page or image clipped?

Contact customer

support.

The problem is

solved.

Gray background on prints

ABCDE

Leading edge

Trailing edge

Troubleshooting 194

Action Yes No

Step 1

Reduce the toner darkness.

aFrom the Quality menu on the printer control panel, reduce the

toner density.

Note: 4 is the factory default setting.

bResend the print job.

Did the gray background disappear?

The problem is

solved.

Go to step 2.

Step 2

aRemove, and then reinstall the imaging kit.

Warning—Potential Damage: Do not expose the imaging kit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the underside of

the imaging kit. This could damage the imaging kit.

bResend the print job.

Did the gray background disappear?

The problem is

solved.

Contact customer

support.

Horizontal voids appear on prints

Leading edge

Trailing edge

Action Yes No

Step 1

aMake sure your software program is using a correct ﬁll pattern.

bResend the print job.

Do horizontal voids appear on prints?

Go to step 2. The problem is

solved.

Step 2

aLoad the speciﬁed tray or feeder with a recommended type of

paper.

bResend the print job.

Do horizontal voids appear on prints?

Go to step 3. The problem is

solved.

Troubleshooting 195

Action Yes No

Step 3

aRemove, and then reinstall the imaging kit.

Warning—Potential Damage: Do not expose the imaging kit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the underside of

the imaging kit. This could damage the imaging kit.

bResend the print job.

Do horizontal voids appear on prints?

Go to step 4. The problem is

solved.

Step 4

Replace the imaging kit, and then resend the print job.

Do horizontal voids appear on prints?

Contact customer

support.

The problem is

solved.

Incorrect margins on prints

ABCD

Action Yes No

Step 1

aMove the width and length guides in the tray to the correct

positions for the paper size loaded.

bResend the print job.

Are the margins correct?

The problem is

solved.

Go to step 2.

Step 2

From the printer control panel, set the paper size in the Paper menu

to match the paper loaded in the tray.

Does the paper size match the paper loaded in the tray?

Go to step 3. Do one or more of

the following:

•Specify the paper

size from the tray

settings to match

the paper loaded

in the tray.

•Change the

paper loaded in

the tray to match

the paper size

speciﬁed in the

tray settings.

Troubleshooting 196

Action Yes No

Step 3

aDepending on your operating system, specify the paper size

from Printing Preferences or from the Print dialog.

bResend the print job.

Are the margins correct?

The problem is

solved.

Contact customer

support.

Paper curl

Action Yes No

Step 1

Move the width and length guides in the tray to the correct

positions for the size of the paper loaded.

Are the width and length guides positioned correctly?

Go to step 2. Adjust the width and

length guides.

Step 2

From the printer control panel, set the paper type and weight in

the Paper menu to match the paper loaded in the tray.

Do the paper type and weight match the type and weight of the

paper in the tray?

Go to step 3. Specify the paper

type and weight from

the tray settings to

match the paper

loaded in the tray.

Step 3

aDepending on your operating system, specify the paper type

and weight from Printing Preferences or from the Print dialog.

bResend the print job.

Is the paper still curled?

Go to step 4. The problem is

solved.

Step 4

aRemove the paper from the tray, and then turn it over.

bResend the print job.

Is the paper still curled?

Go to step 5. The problem is

solved.

Step 5

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bResend the print job.

Is the paper still curled?

Contact customer

support.

The problem is

solved.

Troubleshooting 197

Print irregularities

) )

ABCDE

Leading edge

Trailing edge

Action Yes No

Step 1

aMove the width and length guides in the tray to the correct

positions for the size of the paper loaded in the tray.

bResend the print job.

Do print irregularities still appear?

Go to step 2. The problem is

solved.

Step 2

From the printer control panel, set the paper size and type in the

Paper menu to match the paper loaded in the tray.

Is the tray set to the size and type of the paper loaded in the tray?

Go to step 3. Do one or more of

the following:

•Specify the paper

size from the tray

settings to match

the paper loaded

in the tray.

•Change the

paper loaded in

the tray to match

the paper size

speciﬁed in the

tray settings.

Step 3

aDepending on your operating system, specify the paper type

and weight from Printing Preferences or from the Print dialog.

bResend the print job.

Do print irregularities still appear?

Go to step 4. The problem is

solved.

Step 4

Check if the paper loaded in the tray has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

From the printer

control panel, set the

paper texture in the

Paper menu to match

the paper loaded in

the tray.

Go to step 5.

Troubleshooting 198

Action Yes No

Step 5

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bResend the print job.

Do print irregularities still appear?

Go to step 6. The problem is

solved.

Step 6

Replace the imaging kit, and then resend the print job.

Do print irregularities still appear?

Contact customer

support.

The problem is

solved.

Print is too dark

Action Yes No

Step 1

aFrom the Quality menu on the printer control panel, select

Color Adjust.

bResend the print job.

Is the print still too dark?

Go to step 2. The problem is

solved.

Step 2

aFrom the Quality menu on the printer control panel, reduce the

toner darkness.

Note: 4 is the factory default setting.

bResend the print job.

Is the print still too dark?

Go to step 3. The problem is

solved.

Step 3

aFrom the printer control panel, set the paper type, texture, and

weight in the Paper menu to match the paper loaded in the tray.

bResend the print job.

Is the tray set to the type, texture, and weight of the paper loaded?

Go to step 4. Change the paper

loaded in the tray to

match the paper

type, texture, and

weight speciﬁed in

the tray settings.

Troubleshooting 199

Action Yes No

Step 4

aDepending on your operating system, specify the paper type,

texture and weight from Printing Preferences or from the Print

dialog.

bResend the print job.

Is the print still too dark?

Go to step 5. The problem is

solved.

Step 5

Check if the paper loaded in the tray has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

From the printer

control panel, set the

paper texture in the

Paper menu to match

the paper loaded on

the tray.

Go to step 6.

Step 6

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bResend the print job.

Is the print still too dark?

Go to step 7. The problem is

solved.

Step 7

Replace the imaging kit, and then resend the print job.

Is the print still too dark?

Contact customer

support.

The problem is

solved.

Print is too light

Action Yes No

Step 1

aFrom the Quality menu on the printer control panel, select

Color Adjust.

bResend the print job.

Is the print still too light?

Go to step 2. The problem is

solved.

Troubleshooting 200

Action Yes No

Step 2

aFrom the Quality menu on the printer control panel, increase

the toner darkness.

Note: 4 is the factory default setting.

bResend the print job.

Is the print still too light?

Go to step 3. The problem is

solved.

Step 3

From the printer control panel, set the paper type, texture, and

weight in the Paper menu to match the paper loaded in the tray.

Is the tray set to the type, texture, and weight of the paper loaded?

Go to step 4. Specify the paper

type, texture, and

weight from the tray

settings to match the

paper loaded in the

tray.

Step 4

aDepending on your operating system, specify the paper type,

texture, and weight from Printing Preferences or from the Print

dialog.

bResend the print job.

Is the print still too light?

Go to step 5. The problem is

solved.

Step 5

Make sure that the paper has no texture or rough ﬁnishes.

Are you printing on textured or rough paper?

From the printer

control panel, set the

paper texture in the

Paper menu to match

the paper loaded in

the tray

Go to step 5.

Step 6

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bResend the print job.

Is the print still too light?

Go to step 7. The problem is

solved.

Step 7

Replace the imaging kit, and then resend the print job.

Is the print still too light?

Contact customer

support.

The problem is

solved.

Troubleshooting 201

Printer is printing blank pages

Action Yes No

Step 1

aCheck if there is packing material left on the imaging kit.

1Remove the imaging kit.

2Check if the packing material is properly removed from the

imaging kit.

Warning—Potential Damage: Do not expose the imaging

kit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the underside

of the imaging kit. This could damage the imaging kit.

3Reinstall the imaging kit.

bResend the print job.

Is the printer still printing blank pages?

Go to step 2. The problem is

solved.

Step 2

Replace the imaging kit, and then resend the print job.

Is the printer still printing blank pages?

Contact customer

support.

The problem is

solved.

Printer is printing solid black pages

Troubleshooting 202

Action Yes No

Step 1

aRemove, and then reinstall the imaging kit.

Warning—Potential Damage: Do not expose the imaging kit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the underside of

the imaging kit. This could damage the imaging kit.

bResend the print job.

Is the printer printing solid black pages?

Go to step 2. The problem is

solved.

Step 2

Replace the imaging kit, and then resend the print job.

Is the printer printing solid black pages?

Contact customer

support.

The problem is

solved.

Repeating defects appear on prints

)

Action Yes No

aCheck if the distance between the defects is equal to one of

the following:

•25.1 mm (0.98 in.)

•29.8 mm (1.17 in.)

•43.9 mm (1.72 in.)

•45.5 mm (1.79 in.)

•94.2 mm (3.70 in.)

bIf the distance between the defects equals 25.1 mm (0.98 in.),

29.8 mm (1.17 in.), or 94.2 mm (3.70 in.), then replace the

photoconductor unit.

cIf the distance between the defects equals 43.9 mm (1.72 in.) or

45.5 mm (1.79 in.), then replace the developer unit.

Do the repeating defects still appear?

1Check if the

distance

between the

defects is equal

to one of the

following:

•37.7 mm

(1.48 in.)

•78.5 mm

(3.09 in.)

•95 mm

(3.74 in.)

2Take note of the

distance, and

then contact

customer

support or your

service

representative.

The problem is

solved.

Troubleshooting 203

Shadow images appear on prints

ABCD

Leading edge

Trailing edge

Action Yes No

Step 1

Check if the paper loaded in the tray has the correct paper type

and weight.

Is paper with the correct paper type and weight loaded in the tray?

Go to step 2. Load paper with the

correct paper type

and weight in the

tray.

Step 2

From the printer control panel, set the paper type and weight in

the Paper menu to match the paper loaded in the tray.

Do the printer settings match the type and weight of the paper

loaded?

Go to step 3. Change the paper

type and weight to

match the paper

loaded in the tray.

Step 3

aDepending on your operating system, specify the paper type

and weight from Printing Preferences or from the Print dialog.

bResend the print job.

Do shadow images still appear on prints?

Go to step 4. The problem is

solved.

Step 4

Replace the imaging kit, and then resend the print job.

Do shadow images still appear on prints?

Contact customer

support.

The problem is

solved.

Skewed print

) )

ABCDE

Troubleshooting 204

Action Yes No

Step 1

aMove the width and length guides in the tray to the correct

positions for the size of the paper loaded.

bResend the print job.

Is the print still skewed?

Go to step 2. The problem is

solved.

Step 2

aCheck if you are printing on a paper that is supported by the

tray.

bResend the print job.

Is the print still skewed?

Contact customer

support.

The problem is

solved.

Streaked horizontal lines appear on prints

ABCDE

Action Yes No

Step 1

aDepending on your operating system, specify the tray or feeder

from Printing Preferences or the Print dialog.

bResend the print job.

Do streaked horizontal lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

From the printer control panel, set the paper type and weight in

the Paper menu to match the paper loaded in the tray.

Do the paper type and weight match the paper in the tray?

Go to step 3. Do one or more of

the following:

•Specify the paper

type and weight

from the tray

settings to match

the paper loaded

in the tray.

•Change the

paper loaded in

the tray to match

the paper type

and weight

speciﬁed in the

tray settings.

Troubleshooting 205

Action Yes No

Step 3

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bResend the print job.

Do streaked horizontal lines appear on prints?

Go to step 4. The problem is

solved.

Step 4

aRemove, and then reinstall the imaging kit.

Warning—Potential Damage: Do not expose the imaging kit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the underside of

the imaging kit. This could damage the imaging kit.

bResend the print job.

Do streaked horizontal lines appear on prints?

Go to step 5. The problem is

solved.

Step 5

Replace the imaging kit, and then resend the print job.

Do streaked horizontal lines appear on prints?

Contact customer

support.

The problem is

solved.

Streaked vertical lines appear on prints

ABCDE

Leading edge

Trailing edge

Action Yes No

Step 1

aDepending on your operating system, specify the paper type,

texture, and weight from Printing Preferences or from the Print

dialog.

bResend the print job.

Do streaked vertical lines appear on prints?

Go to step 2. The problem is

solved.

Troubleshooting 206

Action Yes No

Step 2

From the printer control panel, set the paper texture, type, and

weight in the Paper menu to match the paper loaded in the tray.

Do the paper texture, type, and weight match the paper in the tray?

Go to step 3. Do one or more of

the following:

•Specify the paper

texture, type, and

weight from the

tray settings to

match the paper

loaded in the tray.

•Change the

paper loaded in

the tray to match

the paper size

speciﬁed in the

tray settings.

Step 3

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bResend the print job.

Do streaked vertical lines appear on prints?

Go to step 4. The problem is

solved.

Step 4

aRemove, and then reinstall the imaging kit.

Warning—Potential Damage: Do not expose the imaging kit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the underside of

the imaging kit. This could damage the imaging kit.

bResend the print job.

Do streaked vertical lines appear on prints?

Go to step 5. The problem is

solved.

Step 5

Replace the imaging kit, and then resend the print job.

Do streaked vertical lines appear on prints?

Contact customer

support.

The problem is

solved.

Toner fog or background shading appears on prints

ABCDE

Troubleshooting 207

Action Yes No

Step 1

aRemove, and then reinstall the imaging kit.

Warning—Potential Damage: Do not expose the imaging kit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the underside of

the imaging kit. This could damage the imaging kit.

bResend the print job.

Does fog or shading disappear from the prints?

The problem is

solved.

Go to step 2.

Step 2

Replace the imaging kit, and then resend the print job.

Does fog or shading disappear from the prints?

The problem is

solved.

Contact customer

support.

Toner rubs o

Leading edge

Trailing edge

ABC

DEF

Action Yes No

Step 1

From the Paper menu on the printer control panel, check the paper

type, texture, and weight.

Do the paper type, texture, and weight match the paper loaded in

the tray?

Go to step 2. Specify the paper

type, texture, and

weight from the tray

settings to match the

paper loaded in the

tray.

Step 2

Resend the print job.

Does the toner still rub o?

Contact customer

support.

The problem is

solved.

Troubleshooting 208

Transparency print quality is poor

Action Yes No

Step 1

From the printer control panel, set the paper type in the Paper

menu to match the paper loaded in the tray.

Is the paper type for the tray set to Transparency?

Go to step 2. Set the paper type to

Transparency.

Step 2

aCheck if you are using a recommended type of transparency.

bResend the print job.

Is the print quality still poor?

Contact customer

support.

The problem is

solved.

Uneven print density

Action Yes No

Replace the imaging kit, and then resend the print job.

Is the print density uneven?

Contact customer

support.

The problem is

solved.

Vertical voids appear on prints

Leading edge

Trailing edge

Action Yes No

Step 1

aCheck if your software program is using a correct ﬁll pattern.

bResend the print job.

Do vertical voids appear on prints?

Go to step 2. The problem is

solved.

Troubleshooting 209

Action Yes No

Step 2

aFrom the Paper Menu on the printer control panel, check the

paper type and paper weight.

bResend the print job.

Do vertical voids appear on prints?

Go to step 3. The problem is

solved.

Step 3

Check if you are using a recommended type of paper.

aLoad paper source with a recommended type of paper.

bResend the print job.

Do vertical voids appear on prints?

Go to step 4. The problem is

solved.

Step 4

aRemove, and then reinstall the imaging kit.

Warning—Potential Damage: Do not expose the imaging kit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the underside of

the imaging kit. This could damage the imaging kit.

bResend the print job.

Do vertical voids appear on prints?

Go to step 5. The problem is

solved.

Step 5

Replace the imaging kit, and then resend the print job.

Do vertical voids appear on prints?

Contact customer

support.

The problem is

solved.

Color quality problems

FAQ about color printing

What is RGB color?

Red, green, and blue light can be added together in various amounts to produce a large range of colors

observed in nature. For example, red and green can be combined to create yellow. Televisions and computer

monitors create colors in this manner. RGB color is a method of describing colors by indicating the amount

of red, green, or blue needed to produce a certain color.

What is CMYK color?

Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range

of colors observed in nature. For example, cyan and yellow can be combined to create green. Printing

presses, inkjet printers, and color laser printers create colors in this manner. CMYK color is a method of

describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a

particular color.

Troubleshooting 210

How is color speciﬁed in a document to be printed?

Software programs typically specify the document color using RGB or CMYK color combinations. Additionally,

they let users modify the color of each object in a document. For more information, see the help information

of your operating system.

How does the printer know what color to print?

When a user prints a document, information describing the type and color of each object is sent to the printer.

The color information is passed through color conversion tables that translate the color into the appropriate

amounts of cyan, magenta, yellow, and black toner needed to produce the color you want. The object

information determines the application of color conversion tables. For example, it is possible to apply one

type of color conversion table to text while applying a dierent color conversion table to photographic images.

What is manual color correction?

When manual color correction is enabled, the printer employs user‑selected color conversion tables to

process objects. However, Color Correction must be set to Manual, or no user‑deﬁned color conversion will

be implemented. Manual color correction settings are speciﬁc to the type of object being printed (text,

graphics, or images), and how the color of the object is speciﬁed in the software program (RGB or CMYK

combinations).

Notes:

•Manual color correction is not useful if the software program does not specify colors with RGB or

CMYK combinations. It is also not eective in situations in which the software program or the

computer operating system controls the adjustment of colors.

•When Auto Color Correction is selected, the color conversion tables will generate preferred colors

used for the majority of the documents.

To manually apply a dierent color conversion table, do the following:

1From the Quality menu on the printer control panel, select Color Correction, and then select Manual.

2From the Quality menu on the printer control panel, select Manual Color, and then select the appropriate

color conversion table for the aected object type.

Object type Color conversion tables

RGB Image

RGB Text

RGB Graphics

•Vivid—Produces brighter, more saturated colors and may be

applied to all incoming color formats.

•sRGB Display—Produces an output that approximates the

colors displayed on a computer monitor.

Note: Black toner usage is optimized for printing photographs.

•Display—True Black—Produces an output that approximates

the colors displayed on a computer monitor. This uses only black

toner to create all levels of neutral gray.

•sRGB Vivid—Provides an increased color saturation for the

sRGB Display color correction.

Note: Black toner usage is optimized for printing business

graphics.

•O—No color correction is implemented.

Troubleshooting 211

Object type Color conversion tables

CMYK Image

CMYK Text

CMYK Graphics

•US CMYK—Applies color correction to approximate the SWOP

(Speciﬁcations for Web Oset Publishing) color output.

•Euro CMYK—Applies color correction to approximate Euroscale

color output.

•Vivid CMYK—Increases the color saturation of the US CMYK

color correction setting.

•O—No color correction is implemented.

How can I match a particular color (such as a corporate logo)?

Nine types of Color Samples sets are available from the Quality menu on the printer control panel. These are

also available from the Color Samples page of the Embedded Web Server. Selecting any sample set

generates a multiple‑page printout consisting of hundreds of colored boxes. Either a CMYK or RGB

combination is located on each box, depending on the table selected. The observed color of each box is

obtained by passing the CMYK or RGB combination labeled on the box through the selected color conversion

table.

By examining Color Samples sets, you can identify the box whose color is the closest to the color you want.

The color combination labeled on the box can then be used for modifying the color of the object in a software

program. For more information, see the help information of your operating system.

Note: Manual color correction may be necessary to utilize the selected color conversion table for the

particular object.

Selecting which Color Samples set to use for a particular color‑matching problem depends on the Color

Correction setting being used , the type of object being printed, and how the color of the object is speciﬁed

in the software program. When Color Correction is set to O, the color is based on the print job information,

and no color conversion is implemented.

Note: The Color Samples pages are not useful if the software program does not specify colors with RGB or

CMYK combinations. Additionally, certain situations exist in which the software program or the computer

operating system adjusts the RGB or CMYK combinations speciﬁed in the program through color

management. The resulting printed color may not be an exact match of the Color Samples pages.

Prints on color transparencies appear dark when projected

Note: This problem occurs when projecting transparencies with reﬂective overhead projectors. To obtain the

highest projected color quality, transmissive overhead projectors are recommended.

Action Yes No

Step 1

From the printer control panel, make sure the paper type setting

is set to Transparency.

Is the paper type setting correct?

Go to step 2. Set the paper type to

Transparency.

Step 2

Reduce the toner darkness, and then resend the print job.

Does the print on the color transparency look lighter?

The problem is

solved.

Go to step 3.

Troubleshooting 212

Action Yes No

Step 3

Make sure you are using a recommended type of color

transparency, and then resend the print job.

Does the print on the color transparency look lighter?

The problem is

solved.

Contact customer

support.

The color of the print does not match the color of the original ﬁle

Note: The color conversion tables used in Auto Color Correction mode generally approximate the colors of a

standard computer monitor. However, because of technology dierences that exist between printers and

monitors, there are many colors that can also be aected by monitor variations and lighting conditions.

Action Yes No

Step 1

aSet Color Correction to O.

Note: When the printer color correction is disabled, the color

is based on the print job information, and no color conversion

is implemented.

bResend the print job.

Does the color of the print match the color of the ﬁle on the

computer screen?

The problem is

solved.

Go to step 2.

Step 2

From the Quality menu on the printer control panel, do the

following:

aSelect Color Correction, and then select Manual.

bSelect Manual Color, and then select the appropriate color

conversion table for the aected object type.

cResend the print job.

Does the color of the print match the color of the ﬁle on the

computer screen?

The problem is

solved.

Contact customer

support.

The print appears tinted

Action Yes No

Adjust the color balance.

aFrom the Color Balance menu on the printer control panel,

increase or decrease the values for cyan, magenta, yellow, and

black.

bResend the print job.

Does the print still appear tinted?

The problem is

solved.

Contact customer

support.

Troubleshooting 213

Solving copy problems

•“Copier does not respond” on page 214

•“Scanner unit does not close” on page 214

•“Poor copy quality” on page 215

•“Partial document or photo copies” on page 216

Copier does not respond

Action Yes No

Step 1

Check if an error or status message appears on the display.

Does an error or status message appear?

Clear the error or

status message.

Go to step 2.

Step 2

Check if the power cord is plugged into the printer and a properly

grounded electrical outlet.

Is the power cord plugged into the printer and a properly grounded

electrical outlet?

Go to step 3. Connect the power

cord to the printer

and a properly

grounded electrical

outlet.

Step 3

Turn o the printer, then wait for about 10 seconds, and then turn

it back on.

Did Performing Self Test and Ready appear?

The problem is

solved.

Contact customer

support.

Scanner unit does not close

Action Yes No

Check if there are no obstructions between the scanner unit and

the printer.

aLift the scanner unit.

bRemove any obstruction that keeps the scanner unit open.

cLower the scanner unit.

Did the scanner unit close properly?

The problem is

solved.

Contact customer

support.

Troubleshooting 214

Poor copy quality

Action Yes No

Step 1

Check if an error or status message appears on the display.

Does an error or status message appear?

Clear the error or

status message.

Go to step 2.

Step 2

Check the quality of the original document.

Is the quality of the original document satisfactory?

Go to step 3. Increase the scan

resolution setting for

a higher‑quality

output.

Step 3

If dark marks appear on prints, then clean the scanner glass and

the ADF glass using a clean, lint-free cloth dampened with water.

Is the scanner glass clean?

Go to step 4. See “Cleaning the

scanner glass” on

page 130.

Step 4

Send a print job, and then check for print quality problems.

aFrom the General Settings menu, adjust the Eco‑Mode settings.

bFrom the Copy menu, adjust the Darkness setting.

cIf the print remains faded, then replace the toner cartridge.

Is the print quality satisfactory?

Go to step 5. See “Print quality

problems” on

page 193.

Step 5

Check the placement of the document or photo.

Make sure the document or photo is loaded facedown on the

scanner glass in the upper left corner.

Is the document or photo loaded correctly?

Go to step 6. Place the document

or photo facedown

on the scanner glass

in the upper left

corner.

Step 6

Check the copy settings.

From the Copy screen, check if the Content Type and Content

Source settings are correct for the document being scanned.

Are the Content Type and Content Source settings correct for the

document being scanned?

Go to step 7. Change the Content

Type and Content

Source settings to

match the document

being scanned.

Step 7

Check for patterns on print.

aFrom the printer control panel, navigate to:

Copy > Sharpness > select a lower setting

Note: Make sure no scaling is being selected.

bResend the copy job.

Do patterns appear on prints?

Go to step 8. The problem is

solved.

Troubleshooting 215

Action Yes No

Step 8

Check for missing or faded text on prints.

aFrom the Copy screen, adjust the settings of the following:

•Sharpness—Increase the sharpness setting.

•Contrast—Increase the contrast setting.

bResend the copy job.

Do prints have missing or faded text?

Go to step 9. The problem is

solved.

Step 9

Check for washed‑out or overexposed output.

aFrom the Copy screen, adjust the settings of the following:

•Background Removal—Reduce the current setting.

•Darkness—Increase the current setting.

bResend the copy job.

Do pages show washed‑out or overexposed prints?

Contact customer

support.

The problem is

solved.

Partial document or photo copies

Action Yes No

Step 1

Check the placement of the document or photo.

Make sure the document or photo is loaded facedown on the

scanner glass in the upper left corner.

Is the document or photo loaded correctly?

Go to step 2. Place the document

or photo facedown

on the scanner glass

in the upper left

corner.

Step 2

Check if the paper size setting matches the size of the paper

loaded in the tray.

From the Paper menu on the printer control panel, check the

Paper Size setting.

Does the paper size setting match the size of the paper loaded in

the tray.

Go to step 3. Change the paper

size setting to match

the paper loaded in

the tray, or load the

tray with paper that

matches the paper

size setting.

Step 3

aSpecify the paper size. Depending on your operating system,

specify the paper size in Printing Preferences or the Print

dialog.

bResend the print job.

Do copies print properly?

The problem is

solved.

Contact customer

support.

Troubleshooting 216

Solving scanner problems

•“The scanner does not respond” on page 217

•“Scan job was not successful” on page 218

•“Scanner unit does not close” on page 219

•“Scanning takes too long or freezes the computer” on page 219

•“Poor scanned image quality” on page 219

•“Partial document or photo scans” on page 220

•“Cannot scan from a computer” on page 221

The scanner does not respond

Action Yes No

Step 1

Check if the printer is turned on.

Is the printer turned on?

Go to step 2. Turn on the printer.

Step 2

Check if the printer cable is securely attached to the printer and

the computer, print server, option, or other network device.

Is the printer cable securely attached to the printer and the

computer, print server, option, or other network device?

Go to step 3. Connect the printer

cable securely to the

printer and the

computer, print

server, option, or

other network

device.

Step 3

Check if the power cord is plugged into the printer and a properly

grounded electrical outlet.

Is the power cord plugged into the printer and a properly grounded

electrical outlet?

Go to step 4. Connect the power

cord to the printer

and a properly

grounded electrical

outlet.

Step 4

Check if the electrical outlet is turned o by a switch or breaker.

Is the electrical outlet turned o by a switch or breaker?

Turn on the switch or

reset the breaker.

Go to step 5.

Step 5

Check if the printer is plugged into any surge protectors,

uninterruptible power supplies, or extension cords.

Is the printer plugged into any surge protectors, uninterruptible

power supplies, or extension cords?

Connect the printer

power cord directly

to a properly

grounded electrical

outlet.

Go to step 6.

Troubleshooting 217

Action Yes No

Step 6

Check other electrical equipment plugged into the outlet.

Are the other electrical equipment working?

Unplug the other

electrical equipment

and turn on the

printer. If the printer

does not work, then

reconnect the other

electrical equipment

and then go to step

Go to step 7.

Step 7

Turn o the printer, then wait for about 10 seconds, and then turn

the printer back on.

Are the printer and scanner working?

The problem is

solved.

Contact customer

support.

Scan job was not successful

Action Yes No

Step 1

Check the cable connections.

Make sure the Ethernet or USB cable is securely connected to

the computer and the printer.

Are the cables securely connected?

Go to step 2. Connect the cables

properly.

Step 2

Check if the ﬁle name is already in use.

Is the ﬁle name already in use?

Change the ﬁle

name.

Go to step 3.

Step 3

Check if the document or photo you want to scan is open in another

application or being used by another user.

Is the ﬁle you want to scan open by another application or user?

Close the ﬁle you are

scanning.

Go to step 4.

Step 4

Check if either the Append time stamp or the Overwrite existing

ﬁle check box is selected in the destination conﬁguration settings.

Is the Append time stamp or Overwrite existing ﬁle check box

selected in the destination conﬁguration settings?

Contact customer

support.

Select the Append

time stamp or

Overwrite existing

ﬁle check box in the

destination

conﬁguration

settings.

Troubleshooting 218

Scanner unit does not close

Action Yes No

Check if there are obstructions in the scanner unit.

aLift the scanner unit.

bRemove any obstruction keeping the scanner unit open.

cLower the scanner unit.

Did the scanner unit close correctly?

The problem is

solved.

Contact customer

support.

Scanning takes too long or freezes the computer

Action Yes No

Step 1

Check if other applications are interfering with the scan.

Close all applications that are not being used.

Does scanning still take too long or freeze the computer?

Go to step 2. The problem is

solved.

Step 2

Select a lower scan resolution.

Does scanning still take too long or freeze the computer?

Contact customer

support.

The problem is

solved.

Poor scanned image quality

Action Yes No

Step 1

Check if an error message appears on the display.

Is there an error message on the printer display?

Clear the error

message.

Go to step 2.

Step 2

Check the quality of the original document.

Is the quality of the original document satisfactory?

Go to step 3. Increase the scan

resolution settings

for a higher‑quality

output.

Step 3

Clean the scanner glass and the ADF glass using a clean, lint‑free

cloth dampened with water.

Is the scanner glass clean?

Go to step 4. See “Cleaning the

scanner glass” on

page 130.

Troubleshooting 219

Action Yes No

Step 4

Check the placement of the document or photo.

Make sure the document or photo is loaded facedown on the

scanner glass in the upper left corner.

Is the document or photo loaded correctly?

Go to step 5. Place the document

or photo facedown

on the scanner glass

in the upper left

corner.

Step 5

Send a print job, and then check for print quality problems.

•From the General Settings menu, adjust the Eco‑Mode settings.

•From the Copy menu, adjust the Darkness setting.

•When the print becomes faded, replace the toner cartridge.

Is the print quality satisfactory?

Go to step 6. See “Print quality

problems” on

page 193.

Step 6

Check the scan settings.

From the Scan screen, make sure the Content Type and

Content Source settings are correct for the document being

scanned.

Are the Content Type and Content Source settings correct for the

document being scanned?

Go to step 7. Change the Content

Type and Content

Source settings to

match the document

being scanned.

Step 7

Increase the scan resolution settings for a higher‑quality output.

Did the increased resolution produce a higher‑quality output?

Problem solved. Contact customer

support.

Partial document or photo scans

Action Yes No

Check the placement of the document or photo.

Make sure the document or photo is loaded facedown on the

scanner glass in the upper left corner.

Is the document or photo loaded correctly?

Contact customer

support.

Load the document

or photo facedown

on the scanner glass

in the upper left

corner.

Troubleshooting 220

Cannot scan from a computer

Action Yes No

Step 1

Make sure the printer is turned on and that Ready appears on the

printer display before scanning a job.

Does Ready appear before scanning the job?

Go to step 3. Go to step 2.

Step 2

Turn o the printer, then wait for about 10 seconds, and then turn

the printer back on.

Is there an error message on the printer display?

Clear the error

message.

Go to step 3.

Step 3

Check the cable connections between the printer and the print

server to make sure they are secure.

For more information, see the setup documentation that came

with the printer.

Are the cable connections between the printer and the print server

secure?

Contact customer

support.

Tighten the cable

connections.

Embedded Web Server does not open

Action Yes No

Step 1

aTurn on the printer.

bOpen a Web browser, and then type the printer IP address.

cPress Enter.

Does the Embedded Web Server open?

The problem is

solved.

Go to step 2.

Troubleshooting 221

Action Yes No

Step 2

Make sure the printer IP address is correct.

aView the printer IP address:

•From the TCP/IP section in the Network/Ports menu

•By printing a network setup page or menu settings page,

and then ﬁnding the TCP/IP section

Note: An IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

bOpen a Web browser, and then type the IP address.

Note: Depending on the network settings, you may need to

type “https://” instead of “http://” before the printer IP

address to access the Embedded Web Server.

cPress Enter.

Does the Embedded Web Server open?

The problem is

solved.

Go to step 3.

Step 3

Check if the network is working.

aPrint a network setup page.

bCheck the ﬁrst section of the network setup page and conﬁrm

that the status is Connected.

Note: If the status is Not Connected, then the connection

may be intermittent, or the network cable may be defective.

Contact your system support person for a solution, and then

print another network setup page.

cOpen a Web browser, and then type the printer IP address.

dPress Enter.

Does the Embedded Web Server open?

The problem is

solved.

Go to step 4.

Step 4

Check if the cable connections to the printer and print server are

secure.

aConnect the cables properly. For more information, see the

setup documentation that came with the printer.

bOpen a Web browser, and then type the printer IP address.

cPress Enter.

Does the Embedded Web Server open?

The problem is

solved.

Go to step 5.

Step 5

Temporarily disable the Web proxy servers.

Proxy servers may block or restrict you from accessing certain

Web sites including the Embedded Web Server.

Does the Embedded Web Server open?

The problem is

solved.

Contact your system

support person.

Troubleshooting 222

Contacting customer support

Before contacting customer support, make sure to have the following information:

•Printer problem

•Error message

•Printer model type and serial number

Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,

support documentation, drivers, and other downloads.

Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries

or regions, go to http://support.lexmark.com.

Troubleshooting 223

Notices

Product information

Product name:

Lexmark CX310n, CX310dn, CX317dn

Machine type:

7527

Model(s):

211, 231

Edition notice

June 2017

The following paragraph does not apply to any country where such provisions are inconsistent with local

law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY

KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of

express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made

to the information herein; these changes will be incorporated in later editions. Improvements or changes in the

products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to

make these available in all countries in which it operates. Any reference to a product, program, or service is

not intended to state or imply that only that product, program, or service may be used. Any functionally

equivalent product, program, or service that does not infringe any existing intellectual property right may be

used instead. Evaluation and veriﬁcation of operation in conjunction with other products, programs, or services,

except those expressly designated by the manufacturer, are the user’s responsibility.

For Lexmark technical support, visit http://support.lexmark.com.

For information on supplies and downloads, visit www.lexmark.com.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is deﬁned in 48

C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are

used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.

227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software

Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only

those rights as are granted to all other end users pursuant to the terms and conditions herein.

Notices 224

Licensing notices

All licensing notices associated with this product can be viewed from the root directory of the installation

software CD.

Trademarks

Lexmark, the Lexmark logo, MarkNet, AccuRead, and MarkVision are trademarks or registered trademarks of

Lexmark International, Inc. in the United States and/or other countries.

Google Cloud Print is a trademark of Google Inc.

Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.

Microsoft and Windows are either registered trademarks or trademarks of the Microsoft group of companies

in the United States and other countries.

Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria

Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.

PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s

designation of a set of printer commands (language) and functions included in its printer products. This printer

is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used

in various application programs, and that the printer emulates the functions corresponding to the commands.

PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.

The following terms are trademarks or registered trademarks of these companies:

Albertus The Monotype Corporation plc

Antique Olive Monsieur Marcel OLIVE

Apple-Chancery Apple Computer, Inc.

Arial The Monotype Corporation plc

CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a

product of Agfa Corporation

Chicago Apple Computer, Inc.

Clarendon Linotype-Hell AG and/or its subsidiaries

Eurostile Nebiolo

Geneva Apple Computer, Inc.

GillSans The Monotype Corporation plc

Helvetica Linotype-Hell AG and/or its subsidiaries

Hoeﬂer Jonathan Hoeﬂer Type Foundry

ITC Avant Garde Gothic International Typeface Corporation

ITC Bookman International Typeface Corporation

ITC Mona Lisa International Typeface Corporation

ITC Zapf Chancery International Typeface Corporation

Joanna The Monotype Corporation plc

Notices 225

Marigold Arthur Baker

Monaco Apple Computer, Inc.

New York Apple Computer, Inc.

Oxford Arthur Baker

Palatino Linotype-Hell AG and/or its subsidiaries

Stempel Garamond Linotype-Hell AG and/or its subsidiaries

Tay Agfa Corporation

Times New Roman The Monotype Corporation plc

Univers Linotype-Hell AG and/or its subsidiaries

All other trademarks are the property of their respective owners.

AirPrint and the AirPrint logo are trademarks of Apple, Inc.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO

9296.

Note: Some modes may not apply to your product.

1-meter average sound pressure, dBA

Printing 50

Scanning 49

Copying 48

Ready 16

Values are subject to change. See www.lexmark.com for current values.

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the

European Union. We encourage the recycling of our products.

If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your

local sales oce phone number.

Notices 226

India E-Waste notice

This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of

lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in

concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in

Schedule II of the Rules.

Product disposal

Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local

authorities for disposal and recycling options.

Static sensitivity notice

This symbol identiﬁes static-sensitive parts. Do not touch the areas near these symbols without ﬁrst touching

a metal surface in an area away from the symbol.

ENERGY STAR

Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to

comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as conﬁgured when shipped

by Lexmark.

Temperature information

Ambient operating temperature 15.6 to 32.2°C (60 to 90°F)

Shipping temperature -40 to 43.3°C (-40 to 110°F)

Storage temperature and relative humidity 1 to 35°C (34 to 95°F)

8 to 80% RH

Notices 227

Laser notice

The printer is certiﬁed in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for

Class I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirements

of IEC 60825-1: 2014.

Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser

that is nominally a 12‑milliwatt gallium arsenide laser operating in the wavelength of 655–675 nanometers. The

laser system and printer are designed so there is never any human access to laser radiation above a Class I

level during normal operation, user maintenance, or prescribed service condition.

Laser advisory label

A laser notice label may be axed to this printer as shown:

DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.

PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.

Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.

NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.

FARE - Usynlig laserstråling, når patroner ernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.

GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.

DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.

VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.

GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und oener Sicherheitssperre. Laserstrahl meiden.

ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην

ακτινοβολία laser.

VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.

PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.

FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.

NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.

ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.

Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.

PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.

FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.

危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。

危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。

危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。このレーザー光に当たらないようにしてください。

Power consumption

Product power consumption

The following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

Mode Description Power consumption

(Watts)

Printing The product is generating hard‑copy output from electronic inputs. 500

Copy The product is generating hard‑copy output from hard‑copy original

documents.

540

Notices 228

Mode Description Power consumption

(Watts)

Scan The product is scanning hard‑copy documents. 40

Ready The product is waiting for a print job. 30

Sleep Mode The product is in a high‑level energy‑saving mode. 2.5

Hibernate The product is in a low‑level energy‑saving mode. 0.5

O The product is plugged into an electrical outlet, but the power switch is turned

o.

The power consumption levels listed in the previous table represent time-averaged measurements.

Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

Sleep Mode

This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by

lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged

after this product is not used for a speciﬁed period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 20

By using the conﬁguration menus, the Sleep Mode Timeout can be modiﬁed between 1 minute and 120 minutes.

Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response

time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more

energy.

Hibernate Mode

This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in

Hibernate Mode, all other systems and devices are powered down safely.

The Hibernate mode can be entered in any of the following methods:

•Using the Hibernate Timeout

•Using the Schedule Power modes

•Using the Sleep/Hibernate button

Factory default Hibernate Timeout for this product in all countries or regions 3 days

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modiﬁed

between one hour and one month.

O mode

If this product has an o mode which still consumes a small amount of power, then to completely stop product

power consumption, disconnect the power supply cord from the electrical outlet.

Notices 229

Total energy usage

It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are

provided in power units of Watts, the power consumption should be multiplied by the time the product spends

in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's

energy usage.

Regulatory notices for electromagnetic compatibility

This section contains regulatory information pertaining to electromagnetic compatibility.

Federal Communications Commission (FCC) compliance information

statement

This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

•Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for radio or television interference caused by using other than

recommended cables or by unauthorized changes or modiﬁcations to this equipment. Unauthorized changes

or modiﬁcations could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing

device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach

or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a

violation of FCC regulations.

Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

(859) 232–3000

Notices 230

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Standard ICES-003.

Avis de conformité aux normes de l’industrie du Canada

Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux

équipements pouvant causer des interférences NMB-003.

日本の VCCI 規定

製品にこのマークが表示されている場合、次の要件を満たしています。

この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この

装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。

取扱説明書に従って正しい取り扱いをしてください。

VCCI-B

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,

2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States

relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage

limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances

in electrical and electronic equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön

fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the

Directives is available upon request from the Authorized Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

This product satisﬁes the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or

EN 62368-1.

Notices 231

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,

LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER

PRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the

country-speciﬁc warranty information that came with your product.

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,

from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty

Lexmark warrants that this product:

—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts

—Is, during normal use, free from defects in material and workmanship

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for

repair or replacement (at Lexmark's option).

If this product is a feature or option, this statement applies only when that feature or option is used with the

product for which it was intended. To obtain warranty service, you may be required to present the feature or

option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to

that user for the remainder of the warranty period. You should transfer proof of original purchase and this

statement to that user.

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12

months later provided that the warranty period for any supplies and for any maintenance items included with

the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser

Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is

available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”

message for such item.

To obtain warranty service you may be required to present proof of original purchase. You may be required to

deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark

designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the

Lexmark designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of

the Remarketer or Lexmark. The replacement may be a new or repaired item.

The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a

repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal

obligations, restrictions, liens, and encumbrances.

Notices 232

As part of your warranty service and/or replacement, Lexmark may update the ﬁrmware in your printer to the

latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized

products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized

use of genuine Lexmark products will not be impacted.

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable

storage media (unless directed otherwise by Lexmark).

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area

contact Lexmark on the World Wide Web.

Remote technical support is provided for this product throughout its warranty period. For products no longer

covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of

prints produced by any product.

Warranty service does not include repair of failures caused by:

—Modiﬁcation or unauthorized attachments

—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance

—Unsuitable physical or operating environment

—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer

—Operation of a product beyond the limit of its duty cycle

—Use of printing media outside of Lexmark speciﬁcations

—Refurbishment, repair, reﬁlling or remanufacture by a third party of products, supplies or parts

—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS

OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS

OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED

WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND

SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW

ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL

APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT

TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability

Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance

or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover

actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the

product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or

damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL

LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER

ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the

possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

Notices 233

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's

and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers

are intended beneﬁciaries of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or

limitation of incidental or consequential damages, so the limitations or exclusions contained above may not

apply to you.

This limited warranty gives you speciﬁc legal rights. You may also have other rights that vary from state to state.

DEVICE PATENT LICENSE

Lexmark reserves the right to discontinue selling these toner cartridges any time after it discontinues service

support for this printer.

IMPORTANT: PLEASE READ BEFORE OPENING: Opening this package, installing the printing device software,

or using the products inside conﬁrms your acceptance of the following licenses/agreements:

License: The patented printer inside is licensed for, and designed to work with only genuine Lexmark toner

cartridges and developer components for the life of the patented printer. You agree to: (1) use only genuine

Lexmark toner cartridges and developer components with this printer except as otherwise provided below, and

(2) pass this license/agreement to any subsequent user of this printer. The patented Lexmark toner cartridges

and developer components inside are licensed subject to a restriction that they may be used only once.

Following their initial use, you agree to return them only to Lexmark for recycling. Lexmark toner cartridges are

designed to stop working after delivering a ﬁxed amount of toner. A variable amount of toner may remain in

them when replacement is required. If you do not accept these terms, return the unopened package to your

point of purchase. Replacement toner cartridge(s) sold without these terms are available through

www.lexmark.com, may be reﬁlled by you, or a third party, as the only cartridge alternative to be used with the

licensed printer.

Patent acknowledgment

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual

Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher

Suites for Transport Layer Security (TLS) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual

Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with

SHA-256/382 and AES Galois Counter Mode (GCM) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual

Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Proﬁle for Transport Layer Security

(TLS) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual

Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to

Transport Layer Security (TLS) implemented in the product or service.

The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in

the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites

for TLS implemented in the product or service.

Notices 234

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual

Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic

Curve Digital Signature Algorithm (ECDSA) implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual

Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec

implemented in the product or service.

The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual

Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version

1 (IKEv1) implemented in the product or service.

Notices 235

Index

Numerics

250‑sheet tray

loading 29

650‑sheet duo tray

installing 21

loading 29, 33

Symbols

[Color] cartridge low [88.xy] 169

[Color] cartridge nearly low

[88.xy] 169

[Color] cartridge very low, [x]

estimated pages remain

[88.xy] 169

[Type] imaging kit low [84.xy] 180

[Type] imaging kit nearly low

[84.xy] 180

[Type] imaging kit very low, [x]

estimated pages remain

[84.xy] 180

Active NIC menu 84

adding hardware options

print driver 24

adding internal options

print driver 24

ADF

copying using 55

Adjusting color 168

adjusting Sleep mode 124

adjusting toner darkness 50

administrator settings

Embedded Web Server 155

AirPrint

using 52

AppleTalk menu 89

arrow buttons

printer control panel 12

attaching cables 22

available internal options 14

avoiding jams 45

avoiding paper jams 158

back button

printer control panel 12

black‑and‑white printing 50

buttons, printer control panel 12

cables

Ethernet 22

USB 22

cancel button

printer control panel 12

canceling a copy job from the

printer control panel 63

canceling a print job

from the computer 54

from the printer control

panel 54

canceling an e-mail 68

cannot open Embedded Web

Server 221

card stock

loading 34

tips 43

Change [paper source] to

[custom string] 168

Change [paper source] to

[custom type name] 168

Change [paper source] to [paper

type] [paper size] 168

checking an unresponsive

printer 181

checking status of parts and

supplies 131

checking the status of parts and

supplies 131

checking the virtual display

using the Embedded Web

Server 155

cleaning

exterior of the printer 129

interior of the printer 129

scanner glass 130

cleaning the printer 129

Close door 168

Close ﬂatbed cover and load

originals if restarting job

[2yy.xx] 169

collate

copy options 64

collating copies 61

color quality troubleshooting

color of print and color on

computer screen do not

match 213

prints on color transparencies

appear dark when

projected 212

color quality, troubleshooting

print appears tinted 213

Complex page, some data may

not have printed [39] 169

conﬁdential data

information on securing 128

conﬁdential jobs

modifying print settings 53

conﬁdential print jobs 52

Conﬁdential Print menu 92

Conﬁguration change, some held

jobs were not restored [57] 170

conﬁguration information

wireless network 25

conﬁgurations

printer 10

conﬁguring

multiple printers 157

supply notiﬁcations, imaging

kit 156

supply notiﬁcations,

maintenance kit 156

supply notiﬁcations, toner

cartridge 156

supply notiﬁcations, waste toner

bottle 156

conﬁguring e‑mail settings 66

conﬁguring supply notiﬁcations

from the Embedded Web

Server 156

conﬁguring the Universal paper

size settings 29

connecting to a wireless network

using PBC, Push Button

Conﬁguration method 26

using PIN, Personal

Identiﬁcation Number

method 26

using the Embedded Web

Server 27

using wireless setup wizard 26

Index 236

conservation settings

Eco‑Mode 122

Hibernate mode 124

Hibernate Timeout 125

Quiet mode 123

Schedule Power Modes 125

Sleep mode 124

conserving supplies 122

contacting customer

support 223

control panel, printer

indicator light 13

Sleep button light 13

controller board

accessing 15

copies

copy options 63

copy from

copy options 63

copy job

canceling 63

copy options

collate 64

copies 63

copy from 63

copy to 64

darkness 64

overlay 65

paper saver 65

scale 64

separator sheets 65

copy quality

adjusting 60

copy screen

content source 64

content type 64

options 65

Copy Settings menu 99

copy to

copy options 64

copy troubleshooting

copier does not respond 214

partial document or photo

copies 216

poor copy quality 215

poor scanned image

quality 219

scanner unit does not

close 214, 219

copying

adding an overlay message 62

adjusting quality 60

canceling a copy job from the

printer control panel 63

collating copies 61

enlarging 59

making a copy lighter or

darker 59

multiple pages on one sheet 62

on letterhead 57

on transparencies 56

photos 56

placing separator sheets

between copies 61

quick copy 55

reducing 59

selecting a tray 58

to a dierent size 58

using the ADF 55

using the scanner glass 56

creating an FTP shortcut

using the Embedded Web

Server 69

custom paper type

assigning 39

custom paper type name

creating 38

custom paper type names

assigning 38

Custom Scan Sizes menu 83

Custom Type [x]

assigning a paper type 39

Custom Type [x] name

creating 38

Custom Types menu 82

customer support

contacting 223

darkness

copy options 64

Default Source menu 74

Defective ﬂash detected [51] 170

developer unit

replacing 138, 147

device and network settings

erasing 128

display troubleshooting

printer display is blank 183

display, printer control panel 12

documents, printing

from a computer 50

from a mobile device 52

Eco‑Mode

using 122

embedded solutions

erasing 128

Embedded Web Server 156

administrator settings 155

checking the status of parts 131

checking the status of

supplies 131

copying settings to other

printers 157

creating an FTP shortcut 69

creating e‑mail shortcuts 67

modifying conﬁdential print

settings 53

networking settings 155

problem accessing 221

setting up e‑mail alerts 155

Embedded Web Server —

Security: Administrator's Guide

where to ﬁnd 155

Embedded Web Server —

Security: Administrator’s Guide

where to ﬁnd 128

emission notices 226, 230, 231

enlarging a copy 59

envelopes

loading 32, 34

tips on using 42

environmental settings

Eco‑Mode 122

Hibernate mode 124

Hibernate Timeout 125

Quiet mode 123

Schedule Power Modes 125

Sleep mode 124

erasing non‑volatile memory 128

erasing volatile memory 128

Error reading USB drive. Remove

USB. 170

Error reading USB hub. Remove

hub. 170

Ethernet network

preparing to set up for Ethernet

printing 24

Ethernet port 22

Ethernet setup

preparing for an 24

exterior of the printer

cleaning 129

Index 237

e‑mail

canceling 68

e‑mail alerts

low supply levels 155

paper jam 155

setting up 155

e‑mail function

setting up 66

E‑mail Settings menu 103

e‑mail shortcuts, creating

using the Embedded Web

Server 67

e‑mail, sending

using a shortcut number 67

using the printer control

panel 67

e‑mailing

conﬁguring e‑mail settings 66

creating shortcuts using the

Embedded Web Server 67

setting up e‑mail function 66

using a shortcut number 67

using the printer control

panel 67

factory defaults, restoring 157

FAQ about color printing 210

FCC notices 230

ﬁnding more information about

the printer 8

Finishing menu 111

ﬁrmware cards 14

font sample list

printing 54

fonts card 14

FTP address, scanning to

using a shortcut 70

FTP Settings menu 107

General Settings menu 95

Google Cloud Print

using 52

green settings

Eco‑Mode 122

Hibernate mode 124

Hibernate Timeout 125

Quiet mode 123

Schedule Power Modes 125

hardware options, adding

print driver 24

held jobs 52

printing from a Macintosh

computer 53

printing from Windows 53

held print jobs

printing from a Macintosh

computer 53

printing from Windows 53

Help menu 121

Hibernate mode

using 124

Hibernate Timeout

setting 125

home button

printer control panel 12

HTML menu 120

Image menu 121

imaging kit

replacing 138

imaging kits

ordering 133

Incompatible tray [x] [59] 170

Incorrect paper size, open [paper

source] [34] 170

indicator light

printer control panel 12

individual settings

erasing 128

Insert Tray [x] 171

installing an optional card 19

installing options

order of installation 20

installing the printer software 23

Insucient memory to collate job

[37] 171

Insucient memory to support

Resource Save feature [35] 171

Insucient memory, some Held

Jobs were deleted [37] 171

Insucient memory, some held

jobs will not be restored [37] 171

interior of the printer

cleaning 129

internal options 14

internal options, adding

print driver 24

IPv6 menu 88

jams

avoiding 158

locating jam areas 159

locations 159

jams, clearing

below the fuser 162

in the automatic document

feeder 166

in the duplex unit 162

in the front door 162

in the manual feeder 165

in the multipurpose feeder 165

in the standard bin 161

in trays 164

keypad

printer control panel 12

labels, paper

tips 42

letterhead

copying on 57

loading, multipurpose

feeder 40

loading, trays 40

Lexmark Mobile Print

using 52

linking trays 37

assigning custom paper type

names 38

Load [paper source] with [custom

string] 172

Load [paper source] with [custom

type name] 171

Load [paper source] with [paper

size] 172

Load [paper source] with [paper

type] [paper size] 172

Load Manual Feeder with

[custom string] 172

Load Manual Feeder with

[custom type name] 173

Load Manual Feeder with [paper

size] 173

Load Manual Feeder with [paper

type] [paper size] 173

Index 238

250‑sheet tray 29

650‑sheet duo tray 29, 33

card stock 34

envelopes 32, 34

manual feeder 32

multipurpose feeder 34

transparencies 34

loading letterhead

paper orientation 40

lock, security 127

maintenance kit

ordering 134

Maintenance kit low [80.xy] 173

Maintenance kit nearly low

[80.xy] 173

Maintenance kit very low

[80.xy] 173

manual feeder

loading 32

Max Speed and Max Yield

using 51

memory

types installed on printer 127

memory card 14

installing 17

Memory full [38] 174

menu settings

loading on multiple printers 157

menu settings page

printing 28

menus

Active NIC 84

AppleTalk 89

Conﬁdential Print 92

Copy Settings 99

Custom Scan Sizes 83

Custom Types 82

Default Source 74

E‑mail Settings 103

Finishing 111

FTP Settings 107

General Settings 95

Help 121

HTML 120

Image 121

IPv6 88

list of 73

Network [x] 85

Network Card 86

Network Reports 86

Paper Loading 81

Paper Size/Type 75

Paper Texture 78

Paper Weight 79

PCL Emul 117

PDF 116

PostScript 116

Quality 113

Reports 84

Security Audit Log 93

Set Date and Time 93

Setup 110

SMTP Setup menu 91

Standard Network 85

Standard USB 90

Substitute Size 78

Supplies 74

TCP/IP 87

Universal Setup 83

Utilities 116

Wireless 89

XPS 116

menus list 73

mobile device

printing from 51, 52

Mopria Print Service

using 51

moving the printer 9, 153

multiple pages on one sheet 62

multipurpose feeder

loading 34

Network [x] menu 85

Network [x] software error

[54] 174

Network Card menu 86

Network Reports menu 86

network settings

Embedded Web Server 155

network setup page

printing 28

Networking Guide

where to ﬁnd 155

noise emission levels 226

noise, printer

reducing 123

Non-Lexmark [supply type], see

User's Guide [33.xy] 174

non‑volatile memory 127

erasing 128

Not enough free space in ﬂash

memory for resources [52] 174

notices 226, 227, 228, 229,

230, 231

number of remaining pages

estimate 131

optional card

installing 19

options

650‑sheet duo tray 21

ﬁrmware cards 14

fonts card 14

memory card 14, 17

options, touch‑screen

copy 65

ordering

imaging kits 133

maintenance kit 134

toner cartridges 132

waste toner bottle 134

overlay

copy options 65

overlay message, adding

copying 62

paper

characteristics 43

letterhead 45

preprinted forms 45

recycled 45, 122

selecting 44

setting size 29

setting type 29

storing 45

unacceptable 44

Universal size setting 29

paper feed troubleshooting

message remains after jam is

cleared 186

paper jams

avoiding 158

paper jams, clearing

below the fuser 162

in the automatic document

feeder 166

in the duplex unit 162

in the front door 162

in the manual feeder 165

Index 239

in the multipurpose feeder 165

in the standard bin 161

in trays 164

Paper Loading menu 81

paper saver

copy options 65

Paper Size/Type menu 75

paper sizes

supported by the printer 46

Paper Texture menu 78

paper types

supported by printer 48

where to load 48

Paper Weight menu 79

paper weights

supported by printer 48

parts

checking status 131

checking, using the Embedded

Web Server 131

using genuine Lexmark 132

parts and supplies, status of

checking, on printer control

panel 131

PCL Emul menu 117

PDF menu 116

Personal Identiﬁcation Number

method

using 26

photos

copying 56

placing separator sheets

between copies 61

PostScript menu 116

power cord socket 22

preparing to set up the printer on

an Ethernet network 24

print driver

hardware options, adding 24

print irregularities 198

print job

canceling from the

computer 54

canceling from the printer

control panel 54

print quality

cleaning the scanner glass 130

replacing a developer unit 147

replacing imaging kit 138

replacing the waste toner

bottle 134

print quality troubleshooting

blank pages 202

characters have jagged

edges 193

clipped pages or images 193

gray background on prints 194

horizontal voids appear on

prints 195

print irregularities 198

print is too dark 199

print is too light 200

printer is printing solid black

pages 202

repeating print defects 203

shadow images appear on

prints 204

skewed print 204

streaked horizontal lines appear

on prints 205

streaked vertical lines appear

on prints 206

toner fog or background

shading appears on

prints 207

toner rubs o 208

transparency print quality is

poor 209

uneven print density 209

vertical voids appear on

prints 209

print troubleshooting

held jobs do not print 187

incorrect characters print 188

incorrect margins on prints 196

jammed pages are not

reprinted 185

job prints from wrong tray 188

job prints on wrong paper 188

jobs do not print 190

Large jobs do not collate 189

multiple‑language PDF ﬁles do

not print 189

paper curl 197

paper frequently jams 185

print job takes longer than

expected 191

tray linking does not work 192

unexpected page breaks

occur 192

printer

conﬁgurations 10

minimum clearances 9

models 10

moving 9, 153

selecting a location 9

shipping 154

printer control panel

factory defaults, restoring 157

indicator light 13

parts 12

Sleep button light 13

using 12

printer control panel, virtual

display

using the Embedded Web

Server 155

Printer had to restart. Last job

may be incomplete. 175

printer information

where to ﬁnd 8

printer is printing blank

pages 202

printer messages

[Color] cartridge low [88.xy] 169

[Color] cartridge nearly low

[88.xy] 169

[Color] cartridge very low, [x]

estimated pages remain

[88.xy] 169

[Type] imaging kit low

[84.xy] 180

[Type] imaging kit nearly low

[84.xy] 180

[Type] imaging kit very low, [x]

estimated pages remain

[84.xy] 180

Adjusting color 168

Change [paper source] to

[custom string] 168

Change [paper source] to

[custom type name] 168

Change [paper source] to

[paper type] [paper size] 168

Close door 168

Close ﬂatbed cover and load

originals if restarting job

[2yy.xx] 169

Complex page, some data may

not have printed [39] 169

Conﬁguration change, some

held jobs were not restored

[57] 170

Defective ﬂash detected

[51] 170

Index 240

Error reading USB drive.

Remove USB. 170

Error reading USB hub. Remove

hub. 170

Incompatible tray [x] [59] 170

Incorrect paper size, open

[paper source] [34] 170

Insert Tray [x] 171

Insucient memory to collate

job [37] 171

Insucient memory to support

Resource Save feature [35] 171

Insucient memory, some Held

Jobs were deleted [37] 171

Insucient memory, some held

jobs will not be restored

[37] 171

Load [paper source] with

[custom string] 172

Load [paper source] with

[custom type name] 171

Load [paper source] with [paper

size] 172

Load [paper source] with [paper

type] [paper size] 172

Load Manual Feeder with

[custom string] 172

Load Manual Feeder with

[custom type name] 173

Load Manual Feeder with [paper

size] 173

Load Manual Feeder with [paper

type] [paper size] 173

Maintenance kit low [80.xy] 173

Maintenance kit nearly low

[80.xy] 173

Maintenance kit very low

[80.xy] 173

Memory full [38] 174

Network [x] software error

[54] 174

Non-Lexmark [supply type], see

User's Guide [33.xy] 174

Not enough free space in ﬂash

memory for resources [52] 174

Printer had to restart. Last job

may be incomplete. 175

Reinstall missing or

unresponsive [color] cartridge

[31.xy] 175

Reload printed pages in Tray

[x] 175

Remove packaging material,

[area name] 176

Remove paper from standard

output bin 176

Replace [type] imaging kit, 0

estimated pages remain

[84.xy] 176

Replace all originals if restarting

job. 176

Replace jammed originals if

restarting job. 176

Replace maintenance kit

[80.xy] 177

Replace missing [type] imaging

kit [31.xy] 177

Replace missing or

unresponsive black and color

imaging kit and all cartridges

[31.xy] 175

Replace missing waste toner

bottle [31.xyz] 177

Replace unsupported [color]

cartridge [32.xy] 177

Replace unsupported black and

color imaging kit [32.xy] 178

Replace waste toner bottle

[82.xy] 178

Scanner automatic feeder cover

open 178

Scanner disabled by admin

[840.01] 178

Scanner disabled. Contact

system administrator if

problem persists. [840.02] 178

Scanner jam, remove all

originals from the scanner

[2yy.xx] 179

Scanner jam, remove jammed

originals from the scanner

[2yy.xx] 179

SMTP server not set up. Contact

system administrator. 179

Standard network software

error [54] 179

Standard USB port disabled

[56] 179

Supply needed to complete

job 179

Too many ﬂash options installed

[58] 180

Too many trays attached

[58] 180

Unformatted ﬂash detected

[53] 181

Unsupported USB hub, please

remove 170

Waste toner bottle nearly full

[82.xy] 181

Weblink server not set up.

Contact system

administrator. 181

printer options troubleshooting

internal option is not

detected 183

tray problems 184

printer problems, solving

basic 181

printer security

information on 128

printer software, installing 23

printing

black‑and‑white 50

faster speed vs. higher yield 51

font sample list 54

from a computer 50

from a mobile device 51, 52

Max Speed and Max Yield 51

menu settings page 28

network setup page 28

printing a network setup

page 28

printing held jobs

from a Macintosh computer 53

from Windows 53

printing in black and white 50

publications

where to ﬁnd 8

Push Button Conﬁguration

method

using 26

Quality menu 113

Quiet mode 123

recycled paper

using 45, 122

recycling

Lexmark packaging 126

Lexmark products 126

toner cartridges 126

reducing a copy 59

Index 241

reducing noise 123

Reinstall missing or unresponsive

[color] cartridge [31.xy] 175

Reload printed pages in Tray

[x] 175

Remove packaging material,

[area name] 176

Remove paper from standard

output bin 176

repeat print jobs 52

repeating print defects 203

Replace [type] imaging kit, 0

estimated pages remain

[84.xy] 176

Replace all originals if restarting

job. 176

Replace jammed originals if

restarting job. 176

Replace maintenance kit

[80.xy] 177

Replace missing [type] imaging

kit [31.xy] 177

Replace missing or unresponsive

black and color imaging kit and

all cartridges [31.xy] 175

Replace missing waste toner

bottle [31.xyz] 177

Replace unsupported [color]

cartridge [32.xy] 177

Replace unsupported black and

color imaging kit [32.xy] 178

Replace waste toner bottle

[82.xy] 178

reports

viewing 156

Reports menu 84

reserve print jobs 52

printing from Windows 53

safety information 6, 7

scale

copy options 64

scan troubleshooting

cannot scan from a

computer 221

partial document or photo

scans 220

scan job was not

successful 218

scanner unit does not

close 214, 219

scanning takes too long or

freezes the computer 219

scanner

Automatic document feeder

(ADF) 12

functions 11

scanner glass 12

Scanner automatic feeder cover

open 178

Scanner disabled by admin

[840.01] 178

Scanner disabled. Contact

system administrator if problem

persists. [840.02] 178

scanner glass

cleaning 130

copying using 56

Scanner jam, remove all originals

from the scanner [2yy.xx] 179

Scanner jam, remove jammed

originals from the scanner

[2yy.xx] 179

scanning

quick copy 55

to a computer 71

scanning to a computer 71

scanning to an FTP address

creating shortcuts using the

computer 69

using a shortcut 70

using the printer control

panel 70

scanning, FTP address

using the printer control

panel 70

Schedule Power Modes

using 125

security

modifying conﬁdential print

settings 53

Security Audit Log menu 93

security lock 127

security lock port 22

security settings

erasing 128

security Web page

where to ﬁnd 128

select button

printer control panel 12

selecting a location for the

printer 9

selecting paper 44

separator sheets

copy options 65

Set Date and Time menu 93

setting

paper size 29

paper type 29

TCP/IP address 87

setting Hibernate Timeout 125

setting up e‑mail alerts 155

Setup menu 110

shipping the printer 154

shortcuts, creating

e‑mail 67

FTP destination 69

sleep button

printer control panel 12

Sleep mode

adjusting 124

SMTP server not set up. Contact

system administrator. 179

SMTP Setup menu 91

Standard Network menu 85

Standard network software error

[54] 179

standard tray

loading 29

Standard USB menu 90

Standard USB port disabled

[56] 179

statement of volatility 127

status of parts and supplies

checking 131

storing

paper 45

supplies 129

storing print jobs 52

streaked horizontal lines appear

on prints 205

streaked vertical lines appear on

prints 206

Substitute Size menu 78

supplies

checking status 131

checking, using the Embedded

Web Server 131

conserving 122

storing 129

using genuine Lexmark 132

using recycled paper 122

Supplies menu 74

supplies, ordering

imaging kits 133

Index 242

maintenance kit 134

toner cartridges 132

waste toner bottle 134

Supply needed to complete

job 179

supply notiﬁcations

conﬁguring 156

TCP/IP menu 87

the scanner does not

respond 217

tips

card stock 43

labels, paper 42

on using envelopes 42

on using letterhead 40

transparencies 41

tips on using envelopes 42

tips on using letterhead 40

toner cartridges

ordering 132

recycling 126

replacing 145

toner darkness

adjusting 50

Too many ﬂash options installed

[58] 180

Too many trays attached [58] 180

transparencies

copying on 56

loading 34

tips on using 41

trays

linking 37

unlinking 37

troubleshooting

cannot open Embedded Web

Server 221

checking an unresponsive

printer 181

FAQ about color printing 210

solving basic printer

problems 181

the scanner does not

respond 217

troubleshooting, color quality

color of print and color on

computer screen do not

match 213

print appears tinted 213

prints on color transparencies

appear dark when

projected 212

troubleshooting, copy

copier does not respond 214

partial document or photo

copies 216

poor copy quality 215

poor scanned image

quality 219

scanner unit does not

close 214, 219

troubleshooting, display

printer display is blank 183

troubleshooting, paper feed

message remains after jam is

cleared 186

troubleshooting, print

held jobs do not print 187

incorrect characters print 188

incorrect margins on prints 196

jammed pages are not

reprinted 185

job prints from wrong tray 188

job prints on wrong paper 188

jobs do not print 190

Large jobs do not collate 189

multiple‑language PDF ﬁles do

not print 189

paper curl 197

paper frequently jams 185

print job takes longer than

expected 191

tray linking does not work 192

unexpected page breaks

occur 192

troubleshooting, print quality

blank pages 202

characters have jagged

edges 193

clipped pages or images 193

gray background on prints 194

horizontal voids appear on

prints 195

print irregularities 198

print is too dark 199

print is too light 200

printer is printing solid black

pages 202

repeating print defects 203

shadow images appear on

prints 204

skewed print 204

streaked horizontal lines appear

on prints 205

streaked vertical lines appear

on prints 206

toner fog or background

shading appears on

prints 207

toner rubs o 208

transparency print quality is

poor 209

uneven print density 209

vertical voids appear on

prints 209

troubleshooting, printer options

internal option is not

detected 183

tray problems 184

troubleshooting, scan

cannot scan from a

computer 221

partial document or photo

scans 220

scan job was not

successful 218

scanner unit does not

close 214, 219

scanning takes too long or

freezes the computer 219

unacceptable paper 44

uneven print density 209

Unformatted ﬂash detected

[53] 181

Universal paper size settings

conﬁguring 29

Universal Setup menu 83

unlinking trays 37

Unsupported USB hub, please

remove 170

USB port 22

using Hibernate mode 124

using Max Speed and Max

Yield 51

using Schedule Power

Modes 125

using the printer control panel 12

Utilities menu 116

Index 243

verify print jobs 52

vertical voids appear on

prints 209

viewing

reports 156

virtual display

checking, using Embedded Web

Server 155

volatile memory 127

erasing 128

volatility

statement of 127

waste toner bottle

ordering 134

replacing 134

Waste toner bottle nearly full

[82.xy] 181

Weblink server not set up.

Contact system administrator. 181

Wireless menu 89

wireless network

conﬁguration information 25

wireless network setup

using the Embedded Web

Server 27

wireless setup wizard

using 26

XPS menu 116

Index 244

Table of Contents

Lexmark CX317dn User Manual

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