Table of Contents
- Contents
- Safety information
- Learning about the printer
- Using the control panel
- Setting up and using the home screen applications
- Using the home screen
- Customizing the home screen
- Supported applications
- Setting up Card Copy
- Creating a shortcut
- Using Display Customization
- Setting up Scan Center
- Setting up Device Quotas
- Using QR Code Generator
- Configuring Eco-Settings
- Using Customer Support
- Creating a Cloud Connector profile
- Managing bookmarks
- Managing contacts
- Setting up and using the accessibility features
- Loading paper and specialty media
- Paper support
- Printing
- Copying
- E-mailing
- Faxing
- Using the automatic document feeder and scanner glass
- Setting up the printer to fax
- Supported fax
- Setting up the fax function using analog fax
- Setting up the fax function using etherFAX
- Setting up the fax function using fax server
- Setting up fax using a standard telephone line
- Setting up fax in countries or regions with different telephone wall jacks and plugs
- Connecting to a distinctive ring service
- Setting the fax date and time
- Configuring daylight saving time
- Sending a fax
- Scheduling a fax
- Creating a fax destination shortcut
- Changing the fax resolution
- Adjusting the fax darkness
- Printing a fax log
- Blocking junk faxes
- Holding faxes
- Forwarding a fax
- Scanning
- Understanding the printer menus
- Securing the printer
- Maintaining the printer
- Configuring supply notifications
- Setting up e-mail alerts
- Viewing reports
- Adjusting the speaker volume
- Networking
- Connecting the printer to a Wi-Fi network
- Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)
- Configuring Wi-Fi Direct
- Connecting a mobile device to the printer
- Connecting a computer to the printer
- Deactivating the Wi-Fi network
- Changing the printer port settings after installing an internal solutions port
- Cleaning printer parts
- Ordering parts and supplies
- Replacing parts and supplies
- Moving the printer
- Saving energy and paper
- Recycling
- Clearing jams
- Troubleshooting
- Print quality problems
- Printing problems
- Print quality is poor
- Blank or white pages
- Dark print
- Ghost images
- Gray or colored background
- Incorrect margins
- Light print
- Missing colors
- Mottled print and dots
- Print crooked or skewed
- Solid color or black images
- Text or images cut off
- Toner easily rubs off
- Uneven print density
- Horizontal dark lines
- Vertical dark lines
- Horizontal white lines
- Vertical white lines
- Repeating defects
- Print jobs do not print
- Slow printing
- Job prints from the wrong tray or on the wrong paper
- Confidential and other held documents do not print
- Print quality is poor
- The printer is not responding
- Unable to read flash drive
- Enabling the USB port
- Network connection problems
- Hardware options problems
- Issues with supplies
- Paper feed problems
- Color quality problems
- E-mailing problems
- Faxing problems
- Caller ID is not shown
- Cannot send or receive faxes using analog fax
- Can receive but not send faxes using analog fax
- Can send but not receive faxes using analog fax
- Cannot set up etherFAX
- Cannot send or receive faxes using etherFAX
- Poor fax print quality
- Missing information on the fax cover page
- Cannot send the fax cover page from the computer
- Scanning problems
- Contacting customer support
- Upgrading and migrating
- Notices
- Product information
- Edition notice
- GOVERNMENT END USERS
- Trademarks
- Licensing notices
- Noise emission levels
- Waste from Electrical and Electronic Equipment (WEEE) directive
- India E-Waste notice
- Product disposal
- EU battery directive
- Returning Lexmark cartridges for reuse or recycling
- Static sensitivity notice
- ENERGY STAR
- Temperature information
- Laser notice
- Power consumption
- Regulatory notices for telecommunication terminal equipment
- Notice to users of the US telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users of the New Zealand telephone network
- Japanese telecom notice
- Regulatory notices for wireless products
- Modular component notice
- Exposure to radio frequency radiation
- Innovation, Science and Economic Development Canada
- European Community (EC) directives conformity
- United Kingdom (UK) conformity
- Multiple model information
- Federal Communications Commission (FCC) compliance information statement
- 日本の VCCI 規定
- European Community (EC) directives conformity
- United Kingdom (UK) conformity
- Model-specific information
- Federal Communications Commission (FCC) compliance information statement
- Notice to users of Class A products in Brazil
- European Community (EC) directives conformity
- United Kingdom (UK) conformity
- Radio interference notice
- STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
- Index
Lexmark CX522ade User Manual
Displayed below is the user manual for CX522ade by Lexmark which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
Contents
Safety information.........................................................................................7
Conventions...........................................................................................................................................................7
Product statements..............................................................................................................................................7
Learning about the printer......................................................................... 10
Finding information about the printer...........................................................................................................10
Selecting a location for the printer................................................................................................................. 11
Printer configurations........................................................................................................................................12
Attaching cables................................................................................................................................................. 14
Finding the printer serial number...................................................................................................................15
Using the control panel.............................................................................. 17
Lexmark CX421, MC2325, and MC2425 MFPs.......................................................................................17
Lexmark CX522, CX622, MC2535, MC2640, and XC2235 MFPs................................................... 18
Lexmark CX625 and XC4240 MFPs...........................................................................................................19
Understanding the status of the power button and indicator light.......................................................19
Setting up and using the home screen applications..............................21
Using the home screen.....................................................................................................................................21
Customizing the home screen.......................................................................................................................22
Supported applications....................................................................................................................................22
Setting up Card Copy.......................................................................................................................................22
Creating a shortcut........................................................................................................................................... 23
Using Display Customization..........................................................................................................................23
Setting up Scan Center....................................................................................................................................24
Setting up Device Quotas............................................................................................................................... 24
Using QR Code Generator..............................................................................................................................25
Configuring Eco‑Settings................................................................................................................................ 25
Using Customer Support.................................................................................................................................25
Creating a Cloud Connector profile............................................................................................................. 26
Managing bookmarks...................................................................................................................................... 26
Creating bookmarks ................................................................................................................................................... 26
Creating folders ........................................................................................................................................................... 27
Managing contacts............................................................................................................................................27
Adding contacts........................................................................................................................................................... 27
Contents 2
Adding groups.............................................................................................................................................................. 28
Editing contacts or groups........................................................................................................................................ 28
Deleting contacts or groups..................................................................................................................................... 28
Setting up and using the accessibility features..................................... 29
Enabling Magnification mode........................................................................................................................ 29
Activating Voice Guidance..............................................................................................................................29
Adjusting the Voice Guidance speech rate................................................................................................29
Navigating the screen using gestures.........................................................................................................29
Using the keyboard on the display...............................................................................................................30
Enabling spoken passwords or personal identification numbers........................................................ 30
Loading paper and specialty media..........................................................31
Setting the paper size and type..................................................................................................................... 31
Configuring Universal paper settings........................................................................................................... 31
Loading trays....................................................................................................................................................... 31
Loading the multipurpose feeder..................................................................................................................33
Loading the manual feeder.............................................................................................................................34
Linking trays........................................................................................................................................................36
Paper support..............................................................................................37
Supported paper sizes..................................................................................................................................... 37
Supported paper types....................................................................................................................................39
Supported paper weights............................................................................................................................... 40
Printing.........................................................................................................42
Printing from a computer.................................................................................................................................42
Printing from a mobile device........................................................................................................................ 42
Printing from a flash drive................................................................................................................................43
Supported flash drives and file types...........................................................................................................44
Configuring confidential jobs......................................................................................................................... 45
Printing confidential and other held jobs....................................................................................................45
Printing from a Cloud Connector profile......................................................................................................47
Printing a font sample list................................................................................................................................ 47
Printing a directory list......................................................................................................................................47
Copying........................................................................................................48
Using the automatic document feeder and scanner glass.................................................................... 48
Contents 3
Making a copy....................................................................................................................................................48
Copying photos..................................................................................................................................................48
Copying on letterhead..................................................................................................................................... 49
Copying on both sides of the paper.............................................................................................................49
Reducing or enlarging copies........................................................................................................................ 49
Collating copies................................................................................................................................................. 49
Placing separator sheets between copies................................................................................................. 50
Copying multiple pages onto a single sheet............................................................................................. 50
Creating a copy shortcut.................................................................................................................................50
E-mailing.......................................................................................................51
Using the automatic document feeder and scanner glass..................................................................... 51
Configuring the e‑mail SMTP settings.......................................................................................................... 51
Sending an e-mail............................................................................................................................................. 59
Creating an e-mail shortcut............................................................................................................................ 60
Faxing........................................................................................................... 61
Using the automatic document feeder and scanner glass..................................................................... 61
Setting up the printer to fax.............................................................................................................................61
Sending a fax......................................................................................................................................................70
Scheduling a fax..................................................................................................................................................71
Creating a fax destination shortcut................................................................................................................71
Changing the fax resolution............................................................................................................................72
Adjusting the fax darkness..............................................................................................................................72
Printing a fax log................................................................................................................................................ 72
Blocking junk faxes........................................................................................................................................... 73
Holding faxes...................................................................................................................................................... 73
Forwarding a fax................................................................................................................................................ 73
Scanning...................................................................................................... 74
Using the automatic document feeder and scanner glass.....................................................................74
Scanning to a computer...................................................................................................................................74
Scanning to an FTP server..............................................................................................................................75
Scanning to a network folder using a shortcut..........................................................................................76
Creating an FTP shortcut.................................................................................................................................76
Scanning to a flash drive..................................................................................................................................77
Scanning to a Cloud Connector profile....................................................................................................... 78
Contents 4
Understanding the printer menus............................................................ 79
Menu map............................................................................................................................................................79
Device.................................................................................................................................................................. 80
Print.......................................................................................................................................................................95
Paper................................................................................................................................................................... 104
Copy....................................................................................................................................................................106
Fax........................................................................................................................................................................ 110
E-mail...................................................................................................................................................................123
FTP.......................................................................................................................................................................130
USB Drive...........................................................................................................................................................135
Network/Ports...................................................................................................................................................140
Security...............................................................................................................................................................153
Reports............................................................................................................................................................... 160
Help..................................................................................................................................................................... 162
Troubleshooting............................................................................................................................................... 162
Printing the Menu Settings Page................................................................................................................. 162
Securing the printer..................................................................................163
Locating the security slot...............................................................................................................................163
Erasing printer memory..................................................................................................................................163
Erasing printer hard disk memory............................................................................................................... 164
Encrypting the printer hard disk...................................................................................................................164
Restoring factory default settings................................................................................................................164
Statement of Volatility.....................................................................................................................................164
Maintaining the printer............................................................................ 166
Configuring supply notifications.................................................................................................................. 166
Setting up e‑mail alerts.................................................................................................................................. 166
Viewing reports................................................................................................................................................166
Adjusting the speaker volume......................................................................................................................167
Networking........................................................................................................................................................ 168
Cleaning printer parts..................................................................................................................................... 172
Ordering parts and supplies..........................................................................................................................176
Replacing parts and supplies....................................................................................................................... 180
Moving the printer........................................................................................................................................... 193
Saving energy and paper.............................................................................................................................. 194
Contents 5
Recycling............................................................................................................................................................195
Clearing jams.............................................................................................196
Avoiding jams................................................................................................................................................... 196
Identifying jam locations................................................................................................................................ 197
Paper jam in trays............................................................................................................................................ 198
Paper jam in door A.........................................................................................................................................198
Paper jam in door C....................................................................................................................................... 204
Paper jam in the standard bin..................................................................................................................... 204
Paper jam in the multipurpose feeder.......................................................................................................208
Paper jam in the manual feeder..................................................................................................................209
Troubleshooting........................................................................................ 210
Print quality problems.....................................................................................................................................210
Printing problems..............................................................................................................................................211
The printer is not responding...................................................................................................................... 235
Unable to read flash drive............................................................................................................................ 236
Enabling the USB port................................................................................................................................... 236
Network connection problems.................................................................................................................... 237
Hardware options problems........................................................................................................................ 239
Issues with supplies........................................................................................................................................ 241
Paper feed problems..................................................................................................................................... 242
Color quality problems.................................................................................................................................. 246
E-mailing problems.........................................................................................................................................249
Faxing problems............................................................................................................................................. 250
Scanning problems........................................................................................................................................ 255
Contacting customer support.......................................................................................................................261
Upgrading and migrating........................................................................262
Hardware.......................................................................................................................................................... 262
Software............................................................................................................................................................ 272
Firmware............................................................................................................................................................274
Notices....................................................................................................... 276
Index...........................................................................................................293
Contents 6
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Safety information 7
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
•If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
Safety information 8
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Safety information 9
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions See the setup documentation that came with the
printer.
•Printer software
•Print or fax driver
•Printer firmware
•Utility
Go to www.lexmark.com/downloads, search for
your printer model, and then in the Type menu,
select the driver, firmware, or utility that you need.
•Selecting and storing paper and specialty media
•Loading paper
•Configuring printer settings
•Viewing and printing documents and photos
•Configuring the printer on a network
•Caring for and maintaining the printer
•Troubleshooting and solving problems
Information Center—Go to
https://infoserve.lexmark.com.
How‑to videos—Go to
https://infoserve.lexmark.com/idv/.
Help Menu Pages—Access the guides on the
printer firmware, or go to
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Setting up and configuring the accessibility features of your
printer
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
Help information for using the printer software Help for Microsoft Windows or Macintosh operating
systems—Open a printer software program or
application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
•Help is automatically installed with the printer
software.
•Depending on the operating system, the
printer software is either in the printer
program folder or on the desktop.
Learning about the printer 10
What are you looking for? Find it here
•Documentation
•Live chat support
•E‑mail support
•Voice support
Go to http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
•Place and date of purchase
•Machine type and serial number
For more information, see “Finding the printer
serial number” on page 15.
•Safety information
•Regulatory information
•Warranty information
•Environmental information
Warranty information varies by country or region:
•In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
•In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Selecting a location for the printer
•Leave enough room to open trays, covers, and doors and to install hardware options.
•Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
•Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Clean, dry, and free of dust
–Away from stray staples and paper clips
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight and humidity extremes
•Observe the temperature range.
Operating temperature 10 to 32.2°C (50 to 90°F)
•Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 11
1Top 305 mm (12 in. )
2Rear 102 mm (4 in.)
3Right side 76 mm (3 in.)
4Front 508 mm (20 in.)
Note: The minimum space needed in front of the machine is 76 mm (3 in.).
5Left side 76 mm (3 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
Depending on your printer model, you can configure your printer by adding an optional 650‑sheet duo tray or
both the 650‑sheet duo tray and 550‑sheet tray. For more information, see “Installing optional trays” on
page 271.
Learning about the printer 12
1Automatic document feeder (ADF)
2ADF tray
3Standard bin
4ADF bin
5Standard 250‑sheet tray
6Optional 650‑sheet duo tray
Note: This tray is available only in some printer models.
7Optional 550‑sheet tray
Note: This tray is available only in some printer models.
8Manual feeder
9Control panel
Note: The appearance may vary depending on your printer model.
Learning about the printer 13
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Use the To
1LINE port
Note: Available only in some
printer models.
Connect the printer to an active telephone line through a standard wall
jack (RJ‑11), DSL filter, or VoIP adapter, or any other adapter that allows
you to access the telephone line to send and receive faxes.
2EXT port
Note: Available only in some
printer models.
Connect more devices (telephone or answering machine) to the printer
and the telephone line. Use this port if you do not have a dedicated fax
line for the printer and if this connection method is supported in your
country or region.
3Power cord socket Connect the printer to a properly grounded electrical outlet.
Learning about the printer 14
Use the To
4USB port
Note: Available only in some
printer models.
Attach a keyboard or any compatible option.
5USB printer port Connect the printer to a computer.
6Ethernet port Connect the printer to a network.
Finding the printer serial number
1Open door A.
Learning about the printer 15
2Locate the serial number at the left side of the printer.
Learning about the printer 16
Using the control panel
Lexmark CX421, MC2325, and MC2425 MFPs
Use the To
1Display View printing options, printer status, and error messages.
2Select button •Select a menu option.
•Save the changes in a setting.
3Arrow buttons •Scroll through the menus or move between screens and menu options.
•Adjust the numeric value of a setting.
4Address book button View the stored addresses.
5Redial button View the last number dialed.
6Numeric keypad Enter numbers or symbols in an input field.
7Power button •Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five seconds.
•Set the printer to Sleep or Hibernate mode.
•Wake the printer from Sleep or Hibernate mode.
8Stop or Cancel button Stop the current printer task.
9Start button Start a printer task, depending on which mode is selected.
10 Pause button Place a dial pause in a fax number.
11 Backspace button Move the cursor backward and delete a character in an input field.
12 Fax button Send faxes.
13 Indicator light Check the printer status.
14 Back button Return to the previous screen.
15 Home button Go to the home screen.
Using the control panel 17
Lexmark CX522, CX622, MC2535, MC2640, and XC2235
MFPs
Use the To
1Display •View the printer messages and supply status.
•Set up and operate the printer.
2Home button Go to the home screen.
3Numeric keypad Enter numbers or symbols in an input field.
4Power button •Turn on or turn o the printer.
Note: To t urn o the printer, press and hold the power button for five
seconds.
•Set the printer to Sleep or Hibernate mode.
•Wake the printer from Sleep or Hibernate mode.
5Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
6Stop or Cancel button Stop the current printer task.
7Start button Start a job, depending on which mode is selected.
8Pause button Place a dial pause in a fax number.
9Backspace button Move the cursor backward and delete a character in an input field.
10 Indicator light Check the printer status.
11 Volume buttons Adjust the speaker volume.
Using the control panel 18
Lexmark CX625 and XC4240 MFPs
Use the To
1Display •View the printer messages and supply status.
•Set up and operate the printer.
2Home button Go to the home screen.
3Power button •Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five
seconds.
•Set the printer to Sleep or Hibernate mode.
•Wake the printer from Sleep or Hibernate mode.
4Numeric keypad Enter numbers or symbols in an input field.
5Pause button Place a dial pause in a fax number.
6Start button Start a job, depending on which mode is selected.
7Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
8Stop or Cancel button Stop the current printer task.
9Backspace button Move the cursor backward and delete a character in an input field.
10 Indicator light Check the status of the printer.
11 Volume buttons Adjust the speaker volume.
12 Speaker port Attach a speaker.
Understanding the status of the power button and
indicator light
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Using the control panel 19
Indicator light Printer status
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Hibernate mode.
Using the control panel 20
Setting up and using the home screen
applications
Note: These applications are supported only in some printer models.
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Tou ch To
1Copy Make copies.
2E‑mail Send e‑mails.
3Settings Access the printer menus.
4Fax Send fax.
5Address Book Manage a contact list that other applications on the printer can access.
6Status/Supplies •Show a printer warning or error message whenever the printer requires intervention
to continue processing.
•View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
7USB Drive •Print photos and documents from a flash drive.
•Scan photos and documents to a flash drive
8Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
9Held Jobs Show the print jobs that are held in the printer memory.
10 Shortcut Center Organize all shortcuts.
11 App Profiles Access application profiles.
12 Scan Profiles Scan and save documents directly to the computer.
Setting up and using the home screen applications 21
Tou ch To
13 FTP Scan and save documents directly to an FTP server.
14 Bookmarks Organize all bookmarks.
15 Change Language Change the language on the display.
Customizing the home screen
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Visible Home Screen Icons.
3Select the icons that you want to appear on the home screen.
4Apply the changes.
Supported applications
Application Printer models
Scan Center CX522, CX622, CX625, MC2535, MC2640, XC2235, XC4240
Shortcut Center CX522, CX622, CX625, MC2535, MC2640, XC2235, XC4240
Card Copy CX522, CX622, CX625, MC2535, MC2640, XC2235, XC4240
Display Customization CX522, CX622, CX625, MC2535, MC2640, XC2235, XC4240
Cloud Connector MC2535, MC2640, XC2235, XC4240
Customer Support XC2235, XC4240
Device Quotas XC2235, XC4240
QR Code XC2235, XC4240
Eco‑Settings XC2235, XC4240
Setting up Card Copy
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Apps > Card Copy > Configure.
Setting up and using the home screen applications 22
Notes:
•Make sure that Display Icon is enabled.
•Make sure that E‑mail Settings and Network Share Settings are configured.
•When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and
400 dpi for black and white.
•When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color
and 300 dpi for black and white.
3Apply the changes.
Note: You need a printer hard disk to scan multiple cards.
Creating a shortcut
1From the home screen, touch Shortcut Center.
Note: The icon and name may have been changed. For more information, contact your administrator.
2Select a printer function, and then touch Create Shortcut.
Note: The Secure E‑mail function is not supported.
3Configure the settings, and then touch Save.
4Type a unique shortcut name.
Note: To avoid clipped names on the home screen, type only up to 25 characters.
5Tou ch OK.
The application automatically generates a unique shortcut number. To launch the shortcut, press # and then
the shortcut number.
Using Display Customization
Before using the application, make sure to do the following:
•From the Embedded Web Server, click Apps > Display Customization > Configure.
•Enable and configure the screen saver, slideshow, and wallpaper settings.
Managing screen saver and slide show images
1From the Screen Saver and Slideshow Images section, add, edit, or delete an image.
Notes:
•You can add up to 10 images.
•When enabled, the status icons appear on the screen saver only when there are errors, warnings, or
cloud‑based notifications.
2Apply the changes.
Setting up and using the home screen applications 23
Changing the wallpaper image
1From the home screen, touch Change Wallpaper.
2Select an image to use.
3Apply the changes.
Running a slide show from a flash drive
1Insert a flash drive into the USB port.
2From the home screen, touch Slideshow.
Images appear in alphabetical order.
Note: You ca n r e m o v e t he flash drive after the slide show starts, but the images are not stored in the
printer. If the slide show stops, then insert the flash drive again to view the images.
Setting up Scan Center
1From the home screen, touch Scan Center.
2Select and create a destination, and then configure the settings.
Notes:
•When creating a network destination, make sure to validate and adjust the settings until no errors
occur.
•Only destinations created from the Embedded Web Server are saved. For more information, see the
documentation that came with the solution.
3Apply the changes.
Setting up Device Quotas
Notes:
•This application is supported only in some printer models. For more information, see “Supported
applications” on page 22.
•You may need administrative rights to access the application.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Apps > Device Quotas > Configure.
3In the User Accounts section, add or edit a user, and then set the user quota.
4Apply the changes.
Setting up and using the home screen applications 24
Note: For information on how to configure the application and its security settings, see the Device
Quotas Administrator’s Guide.
Using QR Code Generator
Notes:
•This application is supported only in some printer models. For more information, see “Supported
applications” on page 22.
•You may need administrative rights to access the application.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Apps > QR Code Generator > Configure.
3Do either of the following:
•Select a default QR code value.
•Type a QR code value.
4Apply the changes.
Configuring Eco‑Settings
Note: This application is supported only in some printer models. For more information, see “Supported
applications” on page 22.
1From the home screen, touch Eco‑Settings.
2Configure the Eco‑Mode settings or schedule a power-saving mode.
Using Customer Support
Note: This application is supported only in some printer models. For more information, see “Supported
applications” on page 22.
1From the home screen, touch Customer Support.
2Print or e‑mail the information.
Note: For information on configuring the application settings, see the Customer Support Administrator’s
Guide.
Setting up and using the home screen applications 25
Creating a Cloud Connector profile
We recommend logging in to the printer before you create a profile. To enable a login method, see the
Embedded Web Server
‑
Security Admin Guide.
1From the home screen, touch Cloud Connector.
2Select a cloud service provider.
3Tou ch Create a Profile or .
4Type a unique profile name.
5If necessary, enter a PIN.
Note: When using the printer as guest, protect the profile with a PIN.
6Tou ch Create, and then take note of the authorization code.
Note: The authorization code is valid only for 24 hours.
7Open a web browser, and then go to https://lexmark.cloud-connect.co.
8Click Next, and then accept the Terms of Use.
9Enter the authorization code, and then click Connect.
10 Log in to your cloud service provider account.
11 Grant permissions.
Note: To complete the authorization process, open the profile within 72 hours.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Bookmark Setup > Add Bookmark, and then type a unique name for the bookmark.
3Select an Address protocol type, and then do one of the following:
•For HTTP and HTTPS, type the URL that you want to bookmark.
•For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server certificate, see the help information for your web browser.
Setting up and using the home screen applications 26
•For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
•For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
•If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages.
Other file types such as DOCX and XLXS are supported in some printer models.
4Click Save.
Note: To manage bookmarks, click Bookmark Setup.
Creating folders
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Bookmark Setup > Add Folder, and then type a unique name for the folder.
Note: To limit access to the folder, enter a PIN.
3Click Save.
Notes:
•You can create folders or bookmarks inside a folder. To create a bookmark, see “Creating bookmarks”
on page 26.
•To manage folders, click Bookmark Setup.
Managing contacts
Adding contacts
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3From the Contacts section, add a contact.
Note: You can assign the contact to one or more groups.
Setting up and using the home screen applications 27
4If necessary, specify a login method to allow application access.
5Apply the changes.
Adding groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3From the Contact Groups section, add a group name.
Note: You can assign one or more contacts to the group.
4Apply the changes.
Editing contacts or groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3Do either of the following:
•From the Contacts section, click a contact name, and then edit the information.
•From the Contact Groups section, click a group name, and then edit the information.
4Apply the changes.
Deleting contacts or groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3Do either of the following:
•From the Contacts section, select a contact that you want to delete.
•From the Contact Groups section, select a group name that you want to delete.
Setting up and using the home screen applications 28
Setting up and using the accessibility features
Notes:
•These features are supported only in some printer models.
•For more information on the accessibility features of your printer model, see the Accessibility Guide at
http://support.lexmark.com.
Enabling Magnification mode
1From the control panel, press and hold the 5 key until you hear a voice message.
2Select Magnification mode.
3Select OK.
For more information on navigating a magnified screen, see “Navigating the screen using gestures” on
page 29.
Activating Voice Guidance
From the control panel
1Press and hold the 5 key until you hear a voice message.
2Select OK.
From the keyboard
1Press and hold the 5 key until you hear a voice message.
2Press Tab to navigate the focus cursor to the OK button, and then press Enter.
Notes:
•Voice Guidance is also activated when you insert headphones into the headphone jack.
•To adjust the volume, use the volume buttons at the bottom part of the control panel.
Adjusting the Voice Guidance speech rate
1From the home screen, select Settings > Device > Accessibility > Speech Rate.
2Select the speech rate.
Navigating the screen using gestures
Notes:
•The gestures are applicable only when Voice Guidance is activated.
Setting up and using the accessibility features 29
•Enable Magnification to use the zoom and pan gestures.
•Use a physical keyboard to type characters and adjust certain settings.
Gesture Function
Double‑tap Select an option or item on the screen.
Triple‑tap Zoom in or zoom out text and images.
Swipe right or swipe down Move to the next item on the screen.
Swipe left or swipe up Move to the previous item on the screen.
Pan Access parts of the zoomed image that are beyond the limits of the screen.
Note: This gesture requires the use of two fingers to drag across a zoomed
image.
Swipe up then left Exit an application and return to the home screen.
Swipe down then left •Cancel a job.
•Go back to the previous setting.
•Exit the screen that appears without changing any setting or value.
Swipe up then down Repeat a spoken prompt.
Using the keyboard on the display
Do one or more of the following:
•Drag a finger over the key to announce the character.
•Lift the finger to enter or type the character in the field.
•Select Backspace to delete characters.
•To hear the content in the input field, select Tab, and then select Shift + Tab.
Enabling spoken passwords or personal identification
numbers
1From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.
2Enable the setting.
Setting up and using the accessibility features 30
Loading paper and specialty media
Setting the paper size and type
1From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
For non-touch-screen printer models, press to navigate through the settings.
2Set the paper size and type.
Configuring Universal paper settings
1From the control panel, navigate to:
Settings > Paper > Media Configuration > Universal Setup
For non-touch-screen printer models, press to navigate through the settings.
2Configure the settings.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1Remove the tray.
Note: To avoid paper jams, do not remove trays while the printer is busy.
2Adjust the guides to match the size of the paper that you are loading.
Note: Use the indicators on the bottom of the tray to position the guides.
Loading paper and specialty media 31
3Flex, fan, and align the paper edges before loading.
4Load the paper stack with the printable side faceup, and then make sure that the side guides fit snugly
against the paper.
Notes:
•Load letterhead faceup with the header toward the front of the tray for one‑sided printing.
•Load letterhead facedown with the header toward the back of the tray for two‑sided printing.
•Do not slide paper into the tray.
•To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
Loading paper and specialty media 32
5Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
Loading the multipurpose feeder
1Open the multipurpose feeder.
Note: The multipurpose feeder is available only in some printer models.
2Adjust the guide to match the size of the paper that you are loading.
Loading paper and specialty media 33
3Flex, fan, and align the paper edges before loading.
4Load paper with the printable side facedown.
•Load letterhead with the printable side facedown and the top edge entering the printer first for one‑sided
printing.
•Load letterhead with the printable side faceup and the top edge entering the printer last for two‑sided
printing.
•Load envelopes with the flap side up and against the right side of the paper guide.
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated
linings, or self‑stick adhesives.
5From the control panel, set the paper size and paper type to match the paper loaded.
Loading the manual feeder
1Adjust the edge guides to match the width of the paper that you are loading.
Loading paper and specialty media 34
Note: Make sure that the guides fit snugly against the paper, but not too tight as to cause the paper to
buckle.
2Load a sheet of paper with the printable side facedown.
Note: Make sure that the paper is loaded straight to avoid skewed or crooked print.
•Load letterhead with the printable side facedown and the top edge entering the printer first for one‑sided
printing.
•Load letterhead with the printable side faceup and the top edge entering the printer last for two‑sided
printing.
•Load envelope with the flap side up and against the right side of the paper guide.
3Feed the paper until its leading edge gets pulled in.
Warning—Potential Damage: To avoid paper jams, do not force paper into the manual feeder.
Loading paper and specialty media 35
Linking trays
1From the control panel, navigate to:
Settings > Paper > Tray Configuration
For non-touch-screen printer models, press to navigate through the settings.
2Select a paper source.
3Set the same paper size and paper type for the trays that you are linking.
4From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Tray Configuration
5Set Tray Linking to Automatic.
Note: To unlink trays, make sure that no trays have the same paper size and paper type settings.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
Loading paper and specialty media 36
Paper support
Supported paper sizes
Note: Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an
integrated 100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same
paper sizes as the optional 550‑sheet tray. The integrated multipurpose feeder supports dierent paper
sizes, types, and weights.
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
A4
210 x 297 mm
(8.27 x 11.7 in.)
A51,2
148 x 210 mm
(5.83 x 8.27 in.)
X
A6
105 x 148 mm
(4.13 x 5.83 in.)
XXX
JIS B5
182 x 257 mm
(7.17 x 10.1 in.)
X
Letter
215.9 x 279.4 mm
(8.5 x 11 in.)
Legal
215.9 x 355.6 mm
(8.5 x 14 in.)
Executive
184.2 x 266.7 mm
(7.25 x 10.5 in.)
X
Oficio (Mexico)
215.9 x 340.4 mm
(8.5 x 13.4 in.)
1 Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first.
2 Load this paper size into tray 2, tray 3, and the multipurpose feeder with the short edge entering the printer first.
3 When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
4 Load narrow paper with the short edge entering the printer first.
5 When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Paper support 37
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
Folio
215.9 x 330.2 mm
(8.5 x 13 in.)
Statement
139.7 x 215.9 mm
(5.5 x 8.5 in.)
XXX
Hagaki
100 x 148 mm
(3.94 x 5.83 in.)
XXX
Universal3,4
98.4 x 148 mm to
215.9 x 355.6 mm
(3.87 x 5.83 in. to
8.5 x 14 in.)
XXX
Universal3,4
76.2 x 127 mm to
215.9 x 355.6 mm
(3 x 5 in. to 8.5 x 14 in.)
XXXX
Universal3,4
148 x 210 mm to
215.9 x 355.6 mm
(5.83 x 8.27 in. to
8.5 x 14 in.)
X
Universal3,4
210 x 250 mm to
215.9 x 355.6 mm
(8.27 x 9.84 in. to
8.5 x 14 in.)
7 3/4 Envelope
98.4 x 190.5 mm
(3.875 x 7.5 in.)
XXX
9 Envelope
98.4 x 225.4 mm
(3.875 x 8.9 in.)
XXX
1 Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first.
2 Load this paper size into tray 2, tray 3, and the multipurpose feeder with the short edge entering the printer first.
3 When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
4 Load narrow paper with the short edge entering the printer first.
5 When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Paper support 38
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
10 Envelope
104.8 x 241.3 mm
(4.12 x 9.5 in.)
XXX
DL Envelope
110 x 220 mm
(4.33 x 8.66 in.)
XXX
C5 Envelope
162 x 229 mm
(6.38 x 9.01 in.)
XXX
B5 Envelope
176 x 250 mm
(6.93 x 9.84 in.)
XXX
Monarch
98.425 x 190.5 mm
(3.875 x 7.5 in.)
XXX
Other Envelope5
98.4 x 162 mm to
176 x 250 mm
(3.87 x 6.38 in. to
6.93 x 9.84 in.)
XXX
1 Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first.
2 Load this paper size into tray 2, tray 3, and the multipurpose feeder with the short edge entering the printer first.
3 When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
4 Load narrow paper with the short edge entering the printer first.
5 When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Supported paper types
Notes:
•Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper
type as the 550‑sheet tray. The integrated multipurpose feeder supports dierent paper sizes, types,
and weights.
•Labels, envelopes, and card stock always print at 25 pages per minute.
•The ADF supports only plain paper.
Paper support 39
Paper type Standard
250‑sheet
tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
Plain paper
Card stock X
Envelopes XXX
Paper labels
Vinyl labels X
Supported paper weights
Notes:
•Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper
types as the 550‑sheet tray. The integrated multipurpose feeder supports dierent paper sizes, types,
and weights.
•Labels, envelopes, and card stock always print at 25 pages per minute.
•The ADF supports 52–120 g/m2 (14–32 lb bond) paper.
Paper type and
weight
Standard
250‑sheet
tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
Light paper1
60–74.9 g/m2
grain long (16–
19.9‑lb bond)
Plain paper
75–90.3 g/m2
grain long (20–
24‑lb bond)
Heavy paper
90.3–105 g/m2
grain long (24.1–
28‑lb bond)
1 Paper less than 75 g/m2 (20 lb) must be printed with Paper Type set to Light Paper. Failure to do so may cause
excessive curl which can lead to feeding errors, especially in more humid environments.
2 Labels and other specialty media are supported for occasional use and must be tested for acceptability.
3 Paper labels up to 105 g/m2 (28‑lb bond) are supported.
4 100% cotton content maximum weight is 24‑lb bond.
5 28‑lb bond envelopes are limited to 25% cotton content.
Paper support 40
Paper type and
weight
Standard
250‑sheet
tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
Card stock
105.1–162 g/m2
grain long (28.1–
43‑lb bond)
X
Card stock
105.1–200 g/m2
grain long (28.1–
53‑lb bond)
XX XX
Paper Labels2
131 g/m2 (35‑lb
bond)
3
Vinyl Labels2
131 g/m2 (35‑lb
bond)
X
Envelopes4,5
60–105 g/m2 (16–
28‑lb bond)
XXX
1 Paper less than 75 g/m2 (20 lb) must be printed with Paper Type set to Light Paper. Failure to do so may cause
excessive curl which can lead to feeding errors, especially in more humid environments.
2 Labels and other specialty media are supported for occasional use and must be tested for acceptability.
3 Paper labels up to 105 g/m2 (28‑lb bond) are supported.
4 100% cotton content maximum weight is 24‑lb bond.
5 28‑lb bond envelopes are limited to 25% cotton content.
Paper support 41
Printing
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1From the document that you are trying to print, open the Print dialog.
2If necessary, adjust the settings.
3Print the document.
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2Select a printer.
3Print the document.
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on AndroidTM version 5.0 or later.
It allows you to print directly to any Mopria‑certified printer.
Note: Make sure that you download the Mopria Print Service application from the Google PlayTM store and
enable it in the mobile device.
1From your Android mobile device, launch a compatible application or select a document from your file
manager.
2Tap > Print.
3Select a printer, and then adjust the settings, if necessary.
4Tap .
Printing from a mobile device using AirPrint
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices
to an AirPrint‑certified printer.
Printing 42
Notes:
•Make sure that the Apple device and the printer are connected to the same network. If the network has
multiple wireless hubs, then make sure that both devices are connected to the same subnet.
•This application is supported only in some Apple devices.
1From your mobile device, select a document from your file manager or launch a compatible application.
2Tap > Print.
3Select a printer, and then adjust the settings, if necessary.
4Print the document.
Printing from a mobile device using Wi‑Fi Direct®
Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see “Connecting a mobile device to the printer” on page 170.
1From your mobile device, launch a compatible application or select a document from your file manager.
2Depending on your mobile device, do one of the following:
•Tap > Print.
•Tap > Print.
•Tap > Print.
3Select a printer, and then adjust the settings, if necessary.
4Print the document.
Printing from a flash drive
1Insert the flash drive.
Printing 43
Notes:
•If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
•If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2Select the document that you want to print.
If necessary, configure other print settings.
3Print the document.
To print another document, select USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Supported flash drives and file types
Flash drives
•Lexar JumpDrive S70 (16GB and 32GB)
•SanDisk Cruzer (16GB and 32GB)
•PNY Attache (16GB and 32GB)
Notes:
–The printer supports high‑speed USB flash drives with full‑speed standard.
–USB flash drives must support the File Allocation Table (FAT) system.
File types
Documents
•PDF (version 1.7 or earlier)
•XPS
•Microsoft file formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx) are supported only in some printer models.
Printing 44
Images
•.dcx
•.gif
•.JPEG or .jpg
•.bmp
•.pcx
•.TIFF or .tif
•.webp
Configuring confidential jobs
1From the control panel, navigate to:
Settings > Security > Confidential Print Setup
For non‑touch‑screen printer models, press to navigate through the settings.
2Configure the settings.
Use To
Max Invalid PIN Set the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job
Expiration
Set the expiration time for confidential print jobs.
Note: Confidential held jobs are stored in the printer until they are released or
deleted manually.
Repeat Job Expiration Set the expiration time for a repeat print job.
Note: Repeat held jobs are stored in the printer memory for reprinting.
Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining
copies.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Reserve Job Expiration Set the expiration time that the printer stores print jobs.
Note: Reserve held jobs are automatically deleted after printing.
Require All Jobs to be
Held
Set the printer to hold all print jobs.
Keep duplicate
documents
Set the printer to print all documents with the same file name.
Printing confidential and other held jobs
For Windows users
1With a document open, click File > Print.
2Select a printer, and then click Properties, Preferences, Options, or Setup.
Printing 45
3Click Print and Hold.
4Select Use Print and Hold, and then assign a user name.
5Select the print job type (Confidential, Repeat, Reserve, or Verify).
If you select Confidential, then secure the print job with a personal identification number (PIN).
6Click OK or Print.
7From the printer control panel, release the print job.
•For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
•For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
Note: For non-touch-screen printer models, press to navigate through the settings.
For Macintosh users
Using AirPrint
1With a document open, choose File > Print.
2Select a printer, and then from the drop-down menu following the Orientation menu, choose PIN Printing.
3Enable Print with PIN, and then enter a four‑digit PIN.
4Click Print.
5From the printer control panel, release the print job. Navigate to:
Held jobs > select your computer name > Confidential > enter the PIN > select the print job > Print
For non-touch-screen printer models, press to navigate through the settings.
Using the print driver
1With a document open, choose File > Print.
2Select a printer, and then from the drop-down menu following the Orientation menu, choose Print and Hold.
3Choose Confidential Print, and then enter a four‑digit PIN.
4Click Print.
5From the printer control panel, release the print job. Navigate to:
Held jobs > select your computer name > Confidential > select the print job > enter the PIN > Print
For non-touch-screen printer models, press to navigate through the settings.
Printing 46
Printing from a Cloud Connector profile
This feature is available only in some printer models.
1From the home screen, touch Cloud Connector.
2Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector profile, see “Creating a Cloud Connector
profile” on page 26.
3Tou ch Print, and then select a file.
If necessary, change the settings.
Note: Make sure to select a supported file.
4Print the document.
Printing a font sample list
1From the control panel, navigate to:
Settings > Reports > Print > Print Fonts
For non-touch-screen printer models, press to navigate through the settings.
2Select a font sample.
Printing a directory list
From the control panel, navigate to:
Settings > Reports > Print > Print Directory
For non-touch-screen printer models, press to navigate through the settings.
Printing 47
Copying
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
•Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Making a copy
1Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and the output have the same
paper size.
2From the control panel, select Copy, and then specify the number of copies.
If necessary, adjust the other settings.
3Copy the document.
Note: To make a quick copy, from the control panel, press .
Copying photos
1Place a photo on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Content > Content Type > Photo
For non-touch-screen printer models, press to navigate through the settings.
3From the Content Source menu, select the setting that best matches the original photo.
4Copy the document.
Copying 48
Copying on letterhead
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Copy From > select the size of the original document > Copy To > select a paper source
If you are loading into the multipurpose feeder, then navigate to:
Copy To > Multipurpose Feeder > select a paper size > Letterhead
For non-touch-screen printer models, press to navigate through the settings.
3Copy the document.
Copying on both sides of the paper
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Paper Setup
For non-touch-screen printer models, press to navigate through the settings.
3Adjust the settings.
4Copy the document.
Reducing or enlarging copies
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Scale > specify a scale value
For non-touch-screen printer models, press to navigate through the settings.
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3Copy the document.
Collating copies
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Collate > On [1,2,1,2,1,2]
3Copy the document.
Copying 49
Placing separator sheets between copies
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Separator Sheets > On
For non-touch-screen printer models, press to navigate through the settings.
3Adjust the settings.
4Copy the document.
Copying multiple pages onto a single sheet
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Pages Per Side
For non-touch-screen printer models, press to navigate through the settings.
3Adjust the settings.
4Copy the document.
Creating a copy shortcut
Note: You may need administrative rights to create a shortcut.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Shortcuts > Add Shortcut.
3From the Shortcut Type menu, select Copy, and then configure the settings.
4Apply the changes.
Copying 50
E-mailing
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
•Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Configuring the e‑mail SMTP settings
Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through e-mail. The
settings vary with each service provider. For more information, see supported e‑mail service providers.
Before you begin, make sure that the printer is connected to a network.
Using the Embedded Web Server
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > E‑mail.
3From the E‑mail Setup section, configure the settings.
4Click Save.
E-mailing 51
Using the Settings menu in the printer
1From the control panel, navigate to:
Settings > E‑mail > E‑mail Setup
For non-touch-screen printer models, press to navigate through the settings.
2Configure the settings.
Notes:
•For more information on the password, see e‑mail service providers.
•For e‑mail service providers that are not on the list, contact your provider and ask for the settings.
E‑mail service providers
•AOL Mail
•Comcast Mail
•Gmail
•iCloud Mail
•Mail.com
•NetEase Mail (mail.126.com)
•NetEase Mail (mail.163.com)
•NetEase Mail (mail.yeah.net)
•Outlook Live or Microsoft 365
•QQ Mail
•Sina Mail
•Sohu Mail
•Yah o o ! M a i l
•Zoho Mail
Notes:
•If you encounter errors using the settings provided, then contact your e‑mail service provider.
•For e‑mail service providers that are not on the list, contact your provider.
AOL Mail
Setting Value
Primary SMTP Gateway smtp.aol.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
E-mailing 52
Setting Value
Device UserID Yo u r e ‑mail address
Device Password App password
Note: To create an app password, go to the AOL Account Security page, log
in to your account, and then click Generate app password.
Comcast Mail
Setting Value
Primary SMTP Gateway smtp.comcast.net
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Account password
GmailTM
Note: Make sure that two‑step verification is enabled on your Google account. To enable two‑step
verification, go to the Google Account Security page, log in to your account, and then from the “Signing in to
Google” section, click 2‑Step Verification.
Setting Value
Primary SMTP Gateway smtp.gmail.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password App password
Notes:
•To create an app password, go to the Google Account Security page, log
in to your account, and then from the “Signing in to Google” section, click
App passwords.
•“App passwords” shows only if two‑step verification is enabled.
E-mailing 53
iCloud Mail
Note: Make sure that two‑step verification is enabled on your account.
Setting Value
Primary SMTP Gateway smtp.mail.me.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password App password
Note: To create an app password, go to the iCloud Account Management
page, log in to your account, and then from the Security section, click
Generate Password.
Mail.com
Setting Value
Primary SMTP Gateway smtp.mail.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Account password
NetEase Mail (mail.126.com)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase
Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.126.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
E-mailing 54
Setting Value
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Authorization password
Note: The authorization password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
NetEase Mail (mail.163.com)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase
Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.163.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Authorization password
Note: The authorization password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
NetEase Mail (mail.yeah.net)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase
Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.yeah.net
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
E-mailing 55
Setting Value
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Authorization password
Note: The authorization password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
Outlook Live or Microsoft 365
These settings apply to outlook.com, hotmail.com e‑mail domains, and Microsoft 365 accounts.
Setting Value
Primary SMTP Gateway smtp.oce365.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Account password or app password
Notes:
•For accounts with two‑step verification disabled, use your account
password.
•For outlook.com or hotmail.com accounts with two‑step verification
enabled, use an app password. To create an app password, go to the
Outlook Live Account Management page, and then log in to your
account.
Note: For additional setup options for business using Microsoft 365, go to the Microsoft 365 help page.
QQ Mail
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail
home page, click Settings > Account. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service
section, enable either POP3/SMTP service or IMAP/SMTP service.
Setting Value
Primary SMTP Gateway smtp.qq.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
E-mailing 56
Setting Value
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Authorization code
Note: To generate an authorization code, from the QQ Mail home page, click
Settings > Account, and then from the
POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, click
Generate authorization code.
Sina Mail
Note: Make sure that the POP3/SMTP service is enabled on your account. To enable the service, from the
Sina Mail home page, click Settings > More settings > User‑end POP/IMAP/SMTP, and then enable
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.sina.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Authorization code
Note: To create an authorization code, from the e‑mail home page, click
Settings > More settings > User‑end POP/IMAP/SMTP, and then enable
Authorization code status.
Sohu Mail
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu
Mail home page, click Options > Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service
or POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.sohu.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
E-mailing 57
Setting Value
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password Independent password
Note: The independent password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
Yah o o! M ai l
Setting Value
Primary SMTP Gateway smtp.mail.yahoo.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
Device Password App password
Note: To create an app password, go to the Yahoo Account Security page,
log in to your account, and then click Generate app password.
Zoho Mail
Setting Value
Primary SMTP Gateway smtp.zoho.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address Your e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo u r e ‑mail address
E-mailing 58
Setting Value
Device Password Account password or app password
Notes:
•For accounts with two‑step verification disabled, use your account
password.
•For accounts with two‑step verification enabled, use an app password. To
create an app password, go to the Zoho Mail Account Security page, log
in to your account, and then from the Application‑Specific Passwords
section, click Generate New Password.
Sending an e-mail
Before you begin, make sure that the SMTP settings are configured. For more information, see “Configuring
the e‑mail SMTP settings” on page 51.
Using the control panel
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch E-mail, and then enter the needed information.
If necessary, configure the output file type settings.
3Send the e-mail.
Using a shortcut number
1Create an e‑mail shortcut.
aOpen a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
bClick Shortcuts > Add Shortcut.
cFrom the Shortcut Type menu, select E‑mail, and then configure the settings.
dApply the changes.
2Load an original document into the ADF tray or on the scanner glass.
3From the control panel, navigate to:
Shortcuts > E‑mail
For non-touch-screen printer models, press to navigate through the settings.
4Select the shortcut.
5Send the e‑mail.
E-mailing 59
Creating an e-mail shortcut
Note: You may need administrative rights to create a shortcut.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Shortcuts > Add Shortcut.
3From the Shortcut Type menu, select E‑mail, and then configure the settings.
4Apply the changes.
E-mailing 60
Faxing
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
•Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Setting up the printer to fax
Notes:
•The following connection methods are applicable only in some countries or regions.
•During the initial printer setup, clear the fax function check box and any other function you plan to set up
later, and then select Continue.
•If the fax function is enabled and not fully set up, then the indicator light may blink red.
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or
receiving a fax.
Faxing 61
Supported fax
Printer model Analog fax etherFAX1Fax server Fax over IP (FoIP)2
CX421adn
CX522ade
CX522de X
CX622ade
CX622de X
CX625ade
CX625adhe
CX625de X
MC2325adw
MC2425adw
MC2535adw
MC2640adwe
1 Needs a subscription. For more information, go to https://www.etherfax.net/lexmark or contact the place where
you purchased the printer.
2 Needs an installed license bundle. For more information, contact the place where you purchased the printer.
Faxing 62
Printer model Analog fax etherFAX1Fax server Fax over IP (FoIP)2
XC2235
XC4240
XC4240i X
1 Needs a subscription. For more information, go to https://www.etherfax.net/lexmark or contact the place where
you purchased the printer.
2 Needs an installed license bundle. For more information, contact the place where you purchased the printer.
Setting up the fax function using analog fax
Notes:
•This feature is available only in some printer models.
•Some connection methods are applicable only in some countries or regions.
•If the fax function is enabled and not fully set up, then the indicator light may blink red.
•If you do not have a TCP/IP environment, then use the control panel to set up fax.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer
in the area shown while actively sending or receiving a fax.
Using the Settings menu in the printer
1From the control panel, navigate to:
Settings > Fax > Fax Setup > General Fax settings
For non-touch-screen printer models, press to navigate through the settings.
2Configure the settings.
Faxing 63
Using the Embedded Web Server
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Fax > Fax Setup > General Fax Settings.
3Configure the settings.
4Apply the changes.
Setting up the fax function using etherFAX
Notes:
•The printer firmware must be updated to the latest version. For more information, see “Updating
firmware” on page 274.
•An appropriate license bundle must be installed in your printer. For more information, contact etherFAX.
•Make sure that you have registered your printer to the etherFAX portal. For more information, go to
https://www.etherfax.net/lexmark.
•The printer serial number is required on registration. To locate the serial number, see “Finding the printer
serial number” on page 15.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Fax > Fax Setup > General Fax Settings.
Note: Fax Setup appears only if Fax Mode is set to Fax.
3In the Fax Name field, type a unique name.
4In the Fax Number field, enter the fax number that etherFAX provided.
5From the Fax Transport menu, select etherFAX.
6Apply the changes.
Faxing 64
Setting up the fax function using fax server
Notes:
•This feature lets you send fax messages to a fax service provider that supports e‑mail receiving.
•This feature supports outgoing fax messages only. To support fax receive, make sure that you have a
device‑based fax, such as analog fax, etherFAX, or Fax over IP (FoIP), configured in your printer.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Fax.
3From the Fax Mode menu, select Fax Server, and then click Save.
4Click Fax Server Setup.
5In the To Format field, type [#]@myfax.com, where [#] is the fax number and myfax.com is the fax
provider domain.
Notes:
•If necessary, configure the Reply Address, Subject, or Message fields.
•To let the printer receive fax messages, enable the device‑based fax receive setting. Make sure that
you have a device‑based fax configured.
6Click Save.
7Click Fax Server E‑mail Settings, and then do either of the following:
•Enable Use E‑mail SMTP Server.
Note: If the E‑mail SMTP settings are not configured, then see “Configuring the e‑mail SMTP settings”
on page 51.
•Configure the SMTP settings. For more information, contact your e‑mail service provider.
8Apply the changes.
Setting up fax using a standard telephone line
Note: These instructions apply only to printers that support analog fax. For more information, see “Supported
fax” on page 62.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
Faxing 65
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Setup 1: Printer is connected to a dedicated fax line
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog telephone wall jack.
Notes:
•You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto
Answer to O).
•If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Faxing 66
Connected to the same telephone wall jack
Note: These instructions apply only to printers that have EXT and line ports.
•Connect one end of the telephone cable to the line port of the printer.
•Connect the other end of the cable to an active analog wall jack.
•Connect the answering machine to the telephone port of the printer.
Faxing 67
Connected to dierent wall jacks
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog wall jack.
Notes:
•If you have only one telephone number on your line, then set the printer to receive faxes automatically.
•Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.
Setting up fax in countries or regions with dierent telephone wall jacks
and plugs
Note: These instructions apply only to printers that support analog fax. For more information, see “Supported
fax” on page 62.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Faxing 68
The standard wall jack adopted by most countries or regions is RJ‑11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part name Part number
Lexmark adapter plug 40X8519
Connecting the printer to a non‑RJ‑11 wall jack
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack.
3If you want to connect another device with a non‑RJ‑11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Faxing 69
Connecting to a distinctive ring service
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a dierent ring pattern.
Note: These instructions apply only to printers that support analog fax. For more information, see “Supported
fax” on page 62.
1From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls > Answer On
For non-touch-screen printer models, press to navigate through the settings.
2Select a ring pattern.
Setting the fax date and time
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 61.
1From the control panel, navigate to:
Settings > Device > Preferences > Date and Time > Configure
For non-touch-screen printer models, press to navigate through the settings.
2Configure the settings.
Configuring daylight saving time
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 61.
1From the control panel, navigate to:
Settings > Device > Preferences > Date and Time > Configure
For non-touch-screen printer models, press to navigate through the settings.
2In the Time Zone menu, select (UTC+user) Custom.
3Configure the settings.
Sending a fax
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 61.
Using the control panel
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Fax, and then enter the needed information.
If necessary, adjust the settings.
3Send the fax.
Faxing 70
Using the computer
Before you begin, make sure that the fax driver is installed. For more information, see “Installing the fax driver”
on page 272.
For Windows users
1From the document that you are trying to fax, open the Print dialog.
2Select the printer, and then click Properties, Preferences, Options, or Setup.
3Click Fax > Enable fax > Always display settings prior to faxing, and then enter the recipient number.
If necessary, configure other fax settings.
4Send the fax.
For Macintosh users
1With a document open, choose File > Print.
2Select the printer that has ‑ Fax added after its name.
3In the To field, enter the recipient number.
If necessary, configure other fax settings.
4Send the fax.
Scheduling a fax
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 61.
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Fax > To > enter the fax number > Done
For non-touch-screen printer models, press to navigate through the settings.
3Select Send Time to configure the date and time, and then select Done.
If necessary, configure other fax settings.
4Send the fax.
Creating a fax destination shortcut
Notes:
•You may need administrative rights to create a shortcut.
•Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 61.
1Open a web browser, and then type the printer IP address in the address field.
Faxing 71
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Shortcuts > Add Shortcut.
3From the Shortcut Type menu, select Fax, and then configure the settings.
4Apply the changes.
Changing the fax resolution
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 61.
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Fax > Resolution
For non-touch-screen printer models, press to navigate through the settings.
3Select a setting.
4Send the fax.
Adjusting the fax darkness
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 61.
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Fax > Darkness
For non-touch-screen printer models, press to navigate through the settings.
3Select a setting.
4Send the fax.
Printing a fax log
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 61.
1From the control panel, navigate to:
Settings > Reports > Fax
For non-touch-screen printer models, press to navigate through the settings.
2Select Fax Job Log or Fax Call Log.
Faxing 72
Blocking junk faxes
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 61.
1From the home screen, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls
For non-touch-screen printer models, press to navigate through the settings.
2Set Block No Name Fax to On.
Holding faxes
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 61
1From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes
For non-touch-screen printer models, press to navigate through the settings.
2Select a mode.
Forwarding a fax
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 61.
1Create a destination shortcut.
aOpen a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
bClick Shortcuts > Add Shortcut.
cSelect a shortcut type, and then configure the settings.
Note: Take note of the shortcut number.
dApply the changes.
2Click Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
3In the Fax Forwarding menu, select Forward or Print and Forward.
4In the Forward to menu, select the destination type and then type the shortcut number.
5Apply the changes.
Faxing 73
Scanning
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
•Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Scanning to a computer
Before you begin, make sure that:
•The printer firmware is updated. For more information, see “Updating firmware” on page 274.
•The computer and the printer are connected to the same network.
For Windows users
Using Lexmark ScanBack Utility
1From the computer, run Lexmark ScanBack Utility, and then click Next.
Note: To download the utility, go to www.lexmark.com/downloads.
2Click Setup, and then add the printer IP address.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
3Click Close > Next.
4Select the size of the original document, and then click Next.
5Select a file format and scan resolution, and then click Next.
6Type a unique scan profile name, and then click Next.
Scanning 74
7Browse to the location you want to save the scanned document, create a file name, and then click Next.
Note: To re u se the s ca n profile, enable Create Shortcut, and then create a unique shortcut name.
8Click Finish.
9Load an original document into the automatic document feeder or on the scanner glass.
10 From the printer control panel, navigate to Scan Profiles, and then select a scan profile.
Note: Make sure that Scan Profiles is enabled. From the control panel, navigate to Settings > Device >
Visible Home Screen Icons > Scan Profiles > Display. For non-touch-screen printer models, press to
navigate through the settings.
Using Windows Fax and Scan
Note: Make sure that the printer is added to the computer. For more information, see “Adding printers to a
computer” on page 272.
1Load an original document into the automatic document feeder or on the scanner glass.
2From the computer, open Windows Fax and Scan.
3From the Source menu, select a scanner source.
4If necessary, change the scan settings.
5Scan the document.
For Macintosh users
Note: Make sure that the printer is added to the computer. For more information, see “Adding printers to a
computer” on page 272.
1Load an original document into the automatic document feeder or on the scanner glass.
2From the computer, do either of the following:
•Open Image Capture.
•Open Printers & Scanners, and then select a printer. Click Scan > Open Scanner.
3From the Scanner window, do one or more of the following:
•Select where you want to save the scanned document.
•Select the size of the original document.
•To scan from the ADF, select Document Feeder from the Scan Menu or enable Use Document Feeder.
•If necessary, configure the scan settings.
4Click Scan.
Scanning to an FTP server
1Load the original document into the ADF tray or on the scanner glass.
2From the control panel, select FTP, and then enter the needed information.
For non‑touch‑screen printer models, press #, and then enter the shortcut number using the keypad.
Scanning 75
3If necessary, configure other FTP settings.
4Scan the document.
Scanning to a network folder using a shortcut
1Create a network folder shortcut.
aOpen a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
bClick Shortcuts > Add Shortcut.
cFrom the Shortcut Type menu, select Network Folder, and then configure the settings.
dApply the changes.
2Load an original document into the ADF tray or on the scanner glass.
3From the control panel, press # and the shortcut number that you created.
4Scan the document.
Creating an FTP shortcut
Note: You may need administrative rights to create a shortcut.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Shortcuts > Add Shortcut.
3From the Shortcut Type menu, select FTP, and then configure the settings.
4Apply the changes.
Scanning 76
Scanning to a flash drive
1Load an original document into the ADF tray or on the scanner glass.
2Insert the flash drive.
3Select Scan to USB and adjust the settings if necessary.
Note: If the USB Drive screen does not appear, then select USB Drive on the control panel.
4Scan the document.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Scanning 77
Scanning to a Cloud Connector profile
This feature is available only in some printer models.
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Cloud Connector.
3Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector profile, see “Creating a Cloud Connector
profile” on page 26.
4Tou ch Scan, and then assign a filename and destination folder.
5Tou ch Scan Here.
If necessary, change the scan settings.
6Scan the document.
Scanning 78
Understanding the printer menus
Menu map
Device •Preferences
•Eco‑Mode
•Remote Operator Panel
•Notifications
•Power Management
•Anonymous Data Collection
•Restore Factory Defaults
•Maintenance
•Visible Home Screen Icons
•About this Printer
Print •Layout
•Setup
•Quality
•Job Accounting
•XPS
•PDF
•PostScript
•PCL
•HTML
•Image
Paper •Tray Configuration •Media Configuration
Copy Copy Defaults
Fax Fax Defaults
E‑mail •E‑mail Setup
•E‑mail Defaults
•Web Link Setup
FTP FTP Defaults
USB Drive •Flash Drive Scan •Flash Drive Print
Network/Ports •Network Overview
•Wireless
•Wi‑Fi Direct
•Ethernet
•TCP/IP
•SNMP
•IPSec
•802.1x
•LPD Configuration
•HTTP/FTP Settings
•ThinPrint
•USB
Security •Login Methods
•Schedule USB Devices
•Security Audit Log
•Login Restrictions
•Confidential Print Setup
•Disk Encryption
•Erase Temporary Data Files
•Solutions LDAP Settings
•Miscellaneous
Reports •Menu Settings Page
•Device
•Print
•Shortcuts
•Fax
•Network
Understanding the printer menus 79
Help •Print All Guides
•Color Quality Guide
•Connection Guide
•Copy Guide
•E‑mail Guide
•Fax Guide
•Information Guide
•Media Guide
•Moving Guide
•Print Quality Guide
•Scan Guide
•Supplies Guide
Troubleshooting Print Quality Test Pages Cleaning the Scanner
Device
Preferences
Menu item Description
Display Language
[List of languages]
Set the language of the text that appears on the display.
Country/Region
[List of countries or regions]
Identify the country or region where the printer is configured
to operate.
Run initial setup
On
O*
Run the setup wizard.
Keyboard
Keyboard Type
[List of languages]
Select a language as a keyboard type.
Notes:
•All the Keyboard Type values may not appear or may
require special hardware to appear.
•This menu item appears only in some printer models.
Displayed information
Display Text 1 [IP Address*]
Display Text 2 [Date/Time*]
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
Note: Custom Text 1 and Custom Text 2 appear only in some
printer models.
Date and Time
Configure
Current Date and Time
Manually Set Date and Time
Date Format [MM‑DD‑YYYY*]
Time Format [12 hour A.M./P.M.*]
Time Zone [GMT*]
Configure the printer date and time.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 80
Menu item Description
Date and Time
Network Time Protocol
Enable NTP [On*]
NTP Server
Enable Authentication
Configure the settings for Network Time Protocol (NTP).
Notes:
•Enable Authentication appears only in some printer
models.
•When Enable Authentication is set to MD5 key, Key ID
and Password appear.
Paper Sizes
U.S.*
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Screen Brightness
20–100% (100*)
Adjust the brightness of the display.
Note: This menu item appears only in some printer models.
Flash Drive Access
Enabled*
Disabled
Enable access to the flash drive.
Allow Background Removal
On*
O
Specify whether background removal is allowed.
Allow Custom Job scans
On*
O
Scan multiple jobs to one file.
One Page Flatbed Scanning
On
O*
Set copies from the scanner glass to only one page at a time.
Audio Feedback
Button Feedback
On*
O
Enable audio feedback for button presses, panel interactions,
paper loaded prompts, and error notifications.
Note: This menu item appears only in some printer models.
Audio Feedback
Volume
1–10 (5*)
Adjust the volume of the printer speakers.
Notes:
•Changes to the volume are applied after the current user
session ends.
•This menu item appears only in some printer models.
Screen Timeout
10–300 (60*)
Set the idle time in seconds before the display shows the home
screen, or before the printer logs o a user account
automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 81
Eco-Mode
Menu item Description
Print
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or two sides of the paper.
Print
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Print
Toner Darkness
1–10 (8*)
Determine the lightness or darkness of text images.
Copy
Sides
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify the scanning behavior based on the original
document.
Copy
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the scanning behavior based on the original
document.
Copy
Darkness
1–9 (5*)
Determine the darkness of the scanned text images.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 82
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is
set to Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
Error Lighting
O
On*
Set the indicator light to come on when a printer error occurs.
Note: This menu item appears only in some printer models.
ADF Loaded Beep
O
On*
Enable a sound when loading paper into the ADF.
Alarm Control
O
Single*
Continuous
Set the number of times that the alarm sounds when the printer
requires user intervention.
Note: This menu item appears only in some printer models.
Supplies
Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
Supplies
Cartridge Alarm
O
Single*
Continuous
Set the number of times that the alarm sounds when the toner
cartridge is low.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Primary SMTP Gateway
Type the IP address or host name of the primary SMTP server
for sending e-mail.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 83
Menu item Description
E‑mail Alerts Setup
E‑mail Setup
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Secondary SMTP Gateway
Type the server IP address or host name of your secondary or
backup SMTP server.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup
SMTP server.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
SMTP Timeout
5‑30 seconds (30*)
Specify how long before the printer times out if the SMTP
server does not respond.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Reply Address
Specify a reply address in the e‑mail.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Always use SMTP default Reply Address
O*
On
Use the SMTP default Reply Address.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Use SSL/TLS
Disabled*
Negotiate
Required
Send an e‑mail using an encrypted link.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Require Trusted Certificate
O
On*
Require a trusted certificate when accessing the SMTP server.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 84
Menu item Description
E‑mail Alerts Setup
E‑mail Setup
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Set whether credentials are required for device‑initiated
e‑mails.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
User‑Initiated E‑mail
None
Use Device SMTP Credentials
Use Session User ID and Password
Use Session E‑mail address and
Password*
Prompt user
Set whether credentials are required for user‑initiated e‑mails.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Use Active Directory Device Credentials
O
On*
Enable user credentials and group designations to connect to
the SMTP server.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Device Userid
Specify the user ID to connect to the SMTP server.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Device Password
Specify the password to connect to the SMTP server.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Kerberos 5 REALM
Specify the realm for the Kerberos 5 authentication protocol.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
NTLM Domain
Specify the domain name for the NTLM security protocol.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 85
Menu item Description
E‑mail Alerts Setup
E‑mail Setup
Disable “SMTP server not set up” error
O*
On
Disable an SMTP setup error message to appear on the
display.
Note: This menu item appears only in some printer models.
Error Prevention
Jam Assist
O
On*
Set the printer to flush blank pages or pages with partial prints
automatically after a jammed page has been cleared.
Error Prevention
Auto Continue
O
On* (5 seconds)
Let the printer continue processing or printing a job
automatically after clearing certain printer conditions that
require user intervention.
Error Prevention
Auto Reboot
Auto Reboot
Reboot when idle
Reboot always*
Reboot never
Set the printer to restart when an error occurs.
Error Prevention
Auto Reboot
Max Auto Reboots
1–20 (2*)
Set the number of automatic reboots that the printer can
perform.
Error Prevention
Auto Reboot
Auto Reboot Window
1–525600 (720*)
Set the number of seconds before the printer performs an
automatic reboot.
Error Prevention
Auto Reboot
Auto Reboot Counter
Show a read‑only information of the reboot counter.
Error Prevention
Auto Reboot
Reset Auto Reboot Counter
Cancel
Continue
Reset Auto Reboot Counter.
Note: This menu item appears only in some printer models.
Error Prevention
Display Short Paper Error
On
Auto‑clear*
Set the printer to show a message when a short paper error
occurs.
Note: Short paper refers to the size of the paper loaded.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 86
Menu item Description
Error Prevention
Page Protect
O*
On
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery
O
On
Auto*
Set the printer to reprint jammed pages.
Jam Content Recovery
Scanner Jam Recovery
Job level
Page level*
Specify how to restart a scan job after resolving a paper jam.
Note: An asterisk (*) next to a value indicates the factory default setting.
Power Management
Menu item Description
Sleep Mode Profile
Print from Sleep Mode
Stay awake after printing
Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to Sleep mode
after printing.
Timeouts
Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer turns o.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 87
Menu item Description
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set Hibernate Timeout to turn o the printer while an active
Ethernet connection exists.
Schedule Power Modes
Schedules
Add New Schedule
Schedule the printer when to enter Sleep or Hibernate mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Anonymous Data Collection
Menu item Description
Anonymous Data Collection
Device Usage and Performance
Information
None*
Send printer usage and performance information to Lexmark.
Note: Anonymous Data Send Time appears only when you set
Anonymous Data Collection to Device Usage and Performance.
Anonymous Data Send Time
Start Time
Stop Time
Note: An asterisk (*) next to a value indicates the factory default setting.
Accessibility
Note: This menu appears only in some printer models.
Menu item Description
Duplicate Key Strike Interval
0–5 (0*)
Set the interval in seconds during which the printer ignores duplicate key
presses on an attached keyboard.
Key Repeat Initial Delay
0.25–5 (1*)
Set the initial length of delay in seconds before a repeating key starts
repeating.
Note: This menu item appears only when a keyboard is attached to the
printer.
Key Repeat Rate
0.5–30 (30*)
Set the number of presses per second for a repeating key.
Note: This menu item appears only when a keyboard is attached to the
printer.
Prolong Screen Timeout
O*
On
Let the user remain in the same location and reset the Screen Timeout timer
when it expires instead of returning to the home screen.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 88
Menu item Description
Headphone Volume
1–10 (5*)
Adjust the headphone volume.
Note: This menu item appears only when a headphone is attached to the
printer.
Enable Voice Guidance When
Headphone Is Attached
O*
On
Enable Voice Guidance when a headphone is attached to the printer.
Speak Passwords/PINs
O*
On
Set the printer to read out loud passwords or personal identification
numbers.
Note: This menu item appears only when a headphone or a speaker is
attached to the printer.
Speech Rate
Very Slow
Slow
Normal*
Fast
Faster
Very Fast
Rapid
Very Rapid
Fastest
Set the Voice Guidance speech rate.
Note: This menu item appears only when a headphone or a speaker is
attached to the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore app settings
Restore the printer factory default settings.
Note: Restore app settings appears only in some printer models.
Maintenance
Configuration Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 89
Menu item Description
USB Scan to Local
On*
O
Set whether the USB device driver enumerates as a USB
Simple device (single interface) or as a USB Composite device
(multiple interfaces).
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its high‑speed
capabilities.
Note: This menu item appears only in some printer models.
Tray Configuration
Tray Linking
Automatic*
O
Set the printer to link the trays that have the same paper type
and paper size settings.
Tray Configuration
Show Tray Insert Message
O*
On
Display a message that lets the user change the paper size and
paper type settings after inserting the tray.
Tray Configuration
Paper Prompts
Auto*
Multipurpose Feeder
Manual Paper
Envelope Prompts
Auto*
Multipurpose Feeder
Manual Paper
Set the paper source that the user fills when a prompt to load
paper or envelope appears.
Notes:
•The multipurpose feeder is available only in some printer
models.
•For Multipurpose Feeder to appear, set Configure MP to
Cassette from the Paper menu.
Tray Configuration
Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Reports
Menu Settings Page
Event Log
Event Log Summary
HealthCheck Statistics
Print reports about printer menu settings, status, and event
logs.
Supply Usage And Counters
Clear Supply Usage History
Reset the supply usage history, such as number of pages and
days remaining, to the factory shipped level.
Supply Usage And Counters
Reset Maintenance Counter
Reset the counter after installing a new maintenance kit.
Supply Usage And Counters
Tiered Coverage Ranges
Adjust the range for the amount of color coverage on the
printed page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 90
Menu item Description
Printer Emulations
PPDS Emulation
O*
On
Set the printer to recognize and use the PPDS data stream.
Fax Configuration
Fax Low Power Support
Disable Sleep
Permit Sleep
Auto*
Set fax to enter Sleep mode whenever the printer determines
that it should.
Note: This menu item is available only in some printer
models.
Fax Configuration
Fax Storage Location
Disk
NAND*
Set the storage location for all faxes.
Notes:
•This menu item is available only in some printer models.
•This menu item appears only when a hard disk is
installed.
Print Configuration
Black Only Mode
O*
On
Print color content in grayscale.
Print Configuration
Color Trapping
O
1
2*
3
4
5
Enhance the printed output to compensate for misregistration
in the printer.
Print Configuration
Font Sharpening
0–150 (24*)
Set a text point-size value below which the high‑frequency
screens are used when printing font data.
For example, if the value is 24, then all fonts sized 24 points or
less use the high‑frequency screens.
Device Operations
Quiet Mode
O*
On
Set the printer to operate in Quiet Mode.
Note: Enabling this setting slows down the printer
performance.
Device Operations
Panel Menus
O
On*
Enable access to the control panel menus.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 91
Menu item Description
Device Operations
Custom Supply Levels
O*
On
Let printservice read and edit values from the Embedded Web
Server.
Device Operations
Safe Mode
O*
On
Set the printer to operate in a special mode, in which it attempts
to continue oering as much functionality as possible, despite
known issues.
For example, when set to On, and the duplex motor is
nonfunctional, the printer performs one‑sided printing of the
documents even if the job is two‑sided printing.
Device Operations
Minimum Copy Memory
80 MB*
100 MB
Set the minimum memory allocation for storing copy jobs.
Device Operations
Clear Custom Status
Erase user‑defined strings for the Default or Alternate custom
messages.
Device Operations
Clear all remotely‑installed messages
Erase messages that were remotely installed.
Device Operations
Automatically Display Error Screens
O
On*
Show existing error messages on the display after the printer
remains inactive on the home screen for a length of time equal
to the Screen Timeout setting.
Device Operations
Honor orientation on fast path copy
On
O*
Enable the printer to use the orientation setting under the Copy
menu when sending quick copy jobs.
Device Operations
Enable Optional Parallel Port
O*
On
Enable an optional parallel port.
Note: When set to On, the printer restarts.
Toner patch sensor setup
Calibration frequency preference
Disabled
Fewest color adjustment
Fewer color adjustment
Normal*
Better color accuracy
Best color accuracy
Set the printer to put down the correct amount of toner to
maintain color consistency.
Toner patch sensor setup
Full calibration
Run the full color calibration.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 92
Menu item Description
Toner patch sensor setup
Print TPS information page
Print a diagnostic page that contains information on toner patch
sensor calibration.
App Configuration
LES Applications
O
On*
Enable the Lexmark Embedded Solutions (LES) applications.
Notes:
•This menu item is available only in some printer models.
•When set to On, this setting does not aect built‑in
applications.
Scanner Configuration
Scanner Manual Registration
Print Quick Test
Print a Quick Test target page.
Note: Make sure that the margin spacing on the target page
is uniform all the way around the target. If it is not, then the
printer margins may need to be reset.
Scanner Configuration
Scanner Manual Registration
Front ADF Registration
Rear ADF Registration
Flatbed Registration
Manually register the flatbed and ADF after replacing the ADF,
scanner glass, or controller board.
Scanner Configuration
Edge Erase
Flatbed Edge Erase
0–6 (3*)
ADF Edge Erase
0–6 (3*)
Set the size, in millimeters, of the no‑print area around an ADF
or flatbed scan job.
Scanner Configuration
ADF Deskew
ADF Mechanical Deskew
O
On
Auto*
Set the printer to perform ADF mechanical skew adjustment.
Scanner Configuration
Disabled Scanner
Enabled*
Disabled
ADF Disabled
Disable the scanner when it is not working properly.
Scanner Configuration
Ti Byte Order
CPU Endianness*
Little Endian
Big Endian
Set the byte order of a TIFF‑formatted scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 93
Menu item Description
Scanner Configuration
Exact Ti Rows Per Strip
On*
O
Set the RowsPerStrip tag value of a TIFF‑formatted scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Out of Service Erase
Menu item Description
Out of Service Erase
Memory Last Sanitized
Hard Disk Last Sanitized
Show information on when the printer memory or hard disk was
last sanitized.
Note: Hard Disk Last Sanitized appears only in printers with a
hard disk installed.
Out of Service Erase
Sanitize all information on nonvolatile
memory
Sanitize all information on hard disk
Erase all printer and network settings
Clear all settings and applications that are stored in the printer
memory or hard disk.
Note: Sanitize all information on hard disk appears only in
printers with a hard disk installed.
Visible Home Screen Icons
Note: This menu appears only in some printer models.
Menu Description
Copy
E-mail
Fax
Status/Supplies
Job Queue
Change Language
Shortcut Center
Address Book
Bookmarks
Held Jobs
USB
FTP
Scan Profiles
App Profiles
Forms and Favorites
Scan Center
Card Copy
Specify which icons to show on the home screen.
Understanding the printer menus 94
About this Printer
Menu item Description
Asset Tag1Describe the printer. The maximum length is 32 characters.
Printer’s Location1Identify the printer location. The maximum length is 63 characters.
Contact1Personalize the printer name. The maximum length is 63 characters.
Export Configuration File to USB2Export configuration files to a flash drive.
Export Compressed Logs to USB2Export compressed log files to a flash drive.
Send Logs
Cancel
Send
Send diagnostic information to Lexmark.
1 In some printer models, this menu item can be configured only from the Embedded Web Server.
2 This menu item appears only in some printer models.
Print
Layout
Menu item Description
Sides
1‑sided*
2‑sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing two‑sided printing.
Note: Depending on the option selected, the printer automatically osets
each printed information of the page to bind the job correctly.
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
O [1,1,1,2,2,2]*
On [1,2,1,2,1,2]
Keep the pages of a print job stacked in sequence, particularly when printing
multiple copies of the job.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 95
Menu item Description
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Note: The multipurpose feeder is available only in some printer models.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their
page orientation.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiple‑page document when using Pages per
Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
Normal*
Fit to page
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Setup
Menu item Description
Printer Language
PCL Emulation
PS Emulation*
Set the printer language.
Note: Setting a printer language default does not prevent a software
program from sending print jobs that use another printer language.
Job Waiting
O*
On
Preserve print jobs requiring supplies so that jobs not requiring the missing
supplies can print.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 96
Menu item Description
Job Hold Timeout
0–255 (30*)
Set the time in seconds that the printer waits for user intervention before
it holds jobs that require unavailable resources and continues to print other
jobs in the print queue.
Note: This menu item appears only when a printer hard disk is installed.
Printer Usage
Max Speed
Max Yield*
Determine how the color imaging kit operates during printing.
Notes:
•When set to Max Yield, the color imaging kit slows or stops while
printing groups of black-only pages.
•When set to Max Speed, the color imaging kit always runs while
printing, whether color or black pages are being printed.
Download Target
RAM*
Disk
Specify where to save all permanent resources, such as fonts and macros,
that have been downloaded to the printer.
Note: This menu item appears only when a printer hard disk is installed.
Resource Save
O*
On
Determine what the printer does with downloaded resources, such as
fonts and macros, when it receives a job that requires more than the
available memory.
Notes:
•When set to O, the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
•When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.
Print All Order
Alphabetical*
Newest First
Oldest First
Specify the order when you choose to print all held and confidential jobs.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Quality
Menu item Description
Print Mode
Black and White
Color*
Set the print mode.
Print Resolution
4800 CQ*
1200 dpi
Set the resolution for the printed output.
Note: 4800 CQ provides high‑quality output at maximum speed.
Toner Darkness
1 to 5 (4*)
Determine the lightness or darkness of text images.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 97
Menu item Description
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
Color Saver
O*
On
Reduce the amount of toner used to print graphics and images.
RGB Brightness
‑6 to 6 (0*)
Adjust the brightness, contrast, and saturation for color output.
Note: This setting does not aect files where CMYK color specifications are
used.
RGB Contrast
0 to 5 (0*)
RGB Saturation
0 to 5 (0*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan
‑5 to 5 (0*)
Magenta
‑5 to 5 (0*)
Ye l l o w
‑5 to 5 (0*)
Black
‑5 to 5 (0*)
Reset Defaults
Adjust the amount of toner that is used for each color.
Color Correction
O
Auto*
Manual
Color Correction Content
Modify the color settings used to print documents.
Notes:
•O sets the printer to receive the color correction from the software.
•Auto sets the printer to apply dierent color profiles to each object on the
printed page.
•Manual allows the customization of the RGB or CMYK color conversions
applied to each object on the printed page.
•Color Correction Content is available only when Color Correction is set to
Manual.
Color Samples
Print Color Samples
Print sample pages for each of the RGB and CMYK color conversion tables used
in the printer.
Color Adjust Calibrate the printer to adjust color variations in the printed output.
Spot Color Replacement
Set Custom CMYK
Assign specific CMYK values to twenty named spot colors.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 98
Menu item Description
RGB Replacement Match the colors of the output with that of the original document.
Notes:
•This menu item requires that you select the Display‑True‑Black color table.
•This menu item appears only in the Embedded Web Server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Job Accounting
Note: This menu appears only when a printer hard disk is installed.
Menu item Description
Job Accounting
O*
On
Set the printer to create a log of the print jobs that it receives.
Accounting Log Frequency
Daily
Weekly
Monthly*
Specify how often the printer creates a log file.
Log Action at End of Frequency
None*
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Specify how the printer responds when the frequency threshold expires.
Note: The value defined in Accounting Log Frequency determines when this
action is triggered.
Log Near Full Level
O*
On
Specify the maximum size of the log file before the printer executes the Log
Action at Near Full.
Log Action at Near Full
None*
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when the hard disk is nearly full.
Note: The value defined in Log Near Full Level determines when this action
is triggered.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 99
Menu item Description
Log Action at Full
None*
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when disk usage reaches the maximum limit
(100MB).
URL to Post Log Specify where the printer posts job accounting logs.
E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs.
Log File Prefix Specify the prefix for the log file name.
Note: The current host name defined in the TCP/IP menu is used as the
default log file prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
XPS
Menu item Description
Print Error Pages
O*
On
Print a test page that contains information on errors, including XML markup
errors.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Notes:
•Jobs printed in 1200 dpi use the value directly.
•Jobs printed in 4800 CQ use half the value.
Note: An asterisk (*) next to a value indicates the factory default setting.
PDF
Menu item Description
Scale to Fit
O*
On
Scale the page content to fit the selected paper size.
Annotations
Print
Do Not Print*
Specify whether to print annotations in the PDF.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 100
PostScript
Menu item Description
Print PS Error
O*
On
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the job stops, the printer
prints an error message, and the rest of the print job is flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Notes:
•Jobs printed in 1200 dpi use the value directly.
•Jobs printed in 4800 CQ use half the value.
Lock PS Startup Mode
O*
On
Disable the SysStart file.
Image Smoothing
O*
On
Enhance the contrast and sharpness of low‑resolution images.
Note: This setting has no eect on images with a resolution of 300 dpi or
higher.
Font Priority
Resident*
Flash/Disk
Establish the font search order.
Notes:
•Resident sets the printer to search its memory for the requested font
before searching the flash memory or printer hard disk.
•Flash/Disk sets the printer to search the flash memory or printer hard
disk for the requested font before searching the printer memory.
•This menu item appears only when a flash memory or printer hard
disk is installed.
Wait Timeout
O
On* (40 seconds)
Set the printer to wait for more data before canceling a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
PCL
Menu item Description
Font Source
Resident*
Disk
Flash
All
Choose the source which contains the default font selection.
Notes:
•Flash and Disk appear only in some printer models.
•For Flash and Disk to appear, make sure that they are not read‑ or
write‑protected.
Font Name
[List of available fonts] (Courier*)
Select a font from the specified font source.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 101
Menu item Description
Symbol Set
[List of available symbol set] (10U
PC‑8*)
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the dierent
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixed‑space characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL®
datastream.
Notes:
•This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
•60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width.
Notes:
•Jobs printed in 1200 dpi use the value directly.
•Jobs printed in 4800CQ use half the value.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4‑size paper.
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
O*
On
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Auto LF after CR
O*
On
Set the printer to perform a line feed after a carriage return control
command.
Tray Renumber
Assign MP Feeder
Assign Tray [x]
Assign Manual Paper
Assign Manual Envelope
Configure the printer to work with a dierent print driver or custom
application that uses a dierent set of source assignments to request a
given paper source.
Choose from the following options:
O*—The printer uses the factory default paper source assignments.
None—The paper source ignores the Select Paper Feed command.
0–199—Select a numeric value to assign a custom value to a paper
source.
Note: The multipurpose feeder is available only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 102
Menu item Description
Tray Renumber
View Factory Defaults
Show the factory default value assigned for each paper source.
Tray Renumber
Restore Defaults
Restore the tray renumber values to their factory defaults.
Print Timeout
O
On* [90]
Set the printer to end a print job after it has been idle for the specified
amount of time in seconds.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTML
Menu item Description
Font Name
[List of fonts] (Times*)
Set the font to use for HTML documents.
Font Size
1–255 (12*)
Set the font size to use for HTML documents.
Scale
1–400% (100*)
Scale HTML documents.
Orientation
Portrait*
Landscape
Set the page orientation for HTML documents.
Margin Size
8–255 mm (19*)
Set the page margin for HTML documents.
Backgrounds
Do Not Print
Print*
Print background information or graphics for HTML documents.
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
On
O*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Invert
O*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 103
Menu item Description
Scaling
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Paper
Tray Configuration
Menu item Description
Default Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Note: Multipurpose Feeder only appears when Configure MP is set to
Cassette.
Paper Size/Type
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Substitute Size
O
Statement/A5
Letter/A4
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
•O prompts the user to load the required paper size.
•Statement/A5 prints an A5‑size document on statement when loading
statement, and statement‑size jobs on A5 paper size when loading A5.
•Letter/A4 prints an A4‑size document on letter when loading letter, and
letter‑size jobs on A4 paper size when loading A4.
•All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 104
Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–14.17 inches (8.50*)
76–359.91 mm (216*)
Set the portrait width of the universal paper.
Portrait Height
3–14.17 inches (14*)
76–359.91 mm (356*)
Set the portrait height of the universal paper.
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Custom Scan Sizes
Menu item Description
Custom Scan Size [x]
Scan Size Name
Width
1–8.50 inches (8.50*)
25–216 mm (216*)
Height
1–14 inches (14*)
25–356 mm (297*)
Orientation
Portrait*
Landscape
2 scans per side
O*
On
Assign a scan size name and configure the scan settings.
Understanding the printer menus 105
Media Types
Menu item Description
Plain
Card Stock
Recycled
Glossy
Labels
Vinyl Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Rough/Cotton
Custom Type [x]
Specify the texture and weight of the paper loaded.
Copy
Copy Defaults
Menu item Description
Content Type
Text
Text / Ph o t o*
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Sides
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify the scanning behavior based on the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 106
Menu item Description
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Color
O
On*
Auto
Specify whether to print copies in color.
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a sheet of paper.
Print Page Borders
O*
On
Place a border around each image when printing multiple pages on a single
page.
Collate
O [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Print multiple copies in sequence.
“Copy from” Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
•Letter is the U.S. factory default setting. A4 is the international factory
default setting.
•This menu item may vary depending on your printer model.
“Copy to” Source
Tray [x] (1*)
Multipurpose Feeder
Auto Size Match
Specify the paper source for the copy job.
Tem perature
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Darkness
‑4 to 4 (0*)
Adjust the darkness of the scanned image.
Number of Copies
1–9999 (1*)
Specify the number of copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 107
Menu item Description
Header/Footer
Top left
Top middle
Top right
Bottom left
Bottom middle
Bottom right
Apply a header or footer on the printed output.
Overlay
Confidential
Copy
Draft
Urgent
Custom
O*
Specify the overlay text printed on each page of the copy job.
Custom overlay Type a custom overlay text.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
‑4 to 4 (0*)
Adjust the amount of toner being used in each color.
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Set the amount of color that the printer detects from the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 108
Menu item Description
Contrast
Best for Content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original document,
then set Background Detection to Content-based. If you want to remove
image noise from a photo, then set Background Detection to Fixed.
Auto Center
O*
On
Align the content at the center of the page.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Allow Color Copies
O
On*
Print copies in color.
Allow Priority Copies
O
On*
Interrupt a print job to copy a page or document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 109
Menu item Description
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Allow Save as Shortcut
O
On*
Save custom copy settings as shortcuts.
Sample Copy Print a sample copy.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax
Fax Defaults
Fax Mode
Menu item Description
Fax Mode
Fax
Fax Server
Disabled
Select a fax mode.
Note: Depending on your printer model, the factory default
setting may vary.
Fax Setup
General Fax settings
Menu item Description
Fax Name Identify your fax machine.
Fax Number Identify your fax number.
Fax ID
Fax Name
Fax Number*
Notify fax recipients of your fax name or fax number.
Enable Manual Fax
O*
On
Set the printer to fax manually.
Notes:
•This menu item requires a line splitter and a telephone handset.
•Use a regular telephone line to answer an incoming fax job and to dial a
fax number.
•To go directly to the manual fax function, touch # and 0 on the keypad.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 110
Menu item Description
Memory Use
All receive
Mostly receive
Equal*
Mostly send
All send
Set the amount of internal printer memory allocated for faxing.
Note: This menu item prevents memory buer conditions and failed faxes.
Cancel Faxes
Allow*
Don't Allow
Cancel outgoing faxes before they are transmitted, or cancel incoming faxes
before they finish printing.
Fax Number Masking
O*
From Left
From Right
Specify the format for masking an outgoing fax number.
Digits to Mask
0–58 (0*)
Specify the number of digits to mask in an outgoing fax number.
Enable Line Connected
Detection
On*
O
Determine whether a telephone line is connected to the printer.
Note: Detection takes place when turning on the printer and before each call.
Enable Line In Wrong Jack
Detection
O
On*
Determine whether a telephone line is connected to the correct port on the
printer.
Note: Detection takes place when turning on the printer and before each call.
Enable Extension in Use
Support
O
On*
Determine whether a telephone line is used by another device, such as another
phone on the same line.
Note: Detection takes place when turning on the printer and before each call.
Optimize Fax Compatibility Configure the printer fax functionality for optimal compatibility with other fax
machines.
Fax Transport
T.38
Analog
G.711
etherFAX
Set the fax transport method.
Notes:
•This menu item appears only if an etherFAX or Fax over IP (FoIP) license
bundle is installed in the printer.
•Depending on your printer model, the factory default settings may vary.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTTPS Fax Settings
Note: This menu appears only if Fax Transport is set to etherFAX.
Understanding the printer menus 111
Menu item Description
HTTPS service URL Specify the etherFAX service URL.
HTTPS Proxy Specify a proxy server URL.
HTTPS Proxy User Specify the user name and password for the proxy server.
HTTPS Proxy Password
Fax Send Encryption
Disabled
Enabled*
Required
Enable encryption for outgoing fax messages.
Fax Receive Encryption
Disabled
Enabled*
Required
Enable encryption for incoming fax messages.
HTTPS Fax Status Show the etherFAX communication status.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Send Settings
Menu item Description
Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the resolution of the scanned image.
Note: A higher resolution increases fax transmission time and requires more
memory.
Original Size
[List of paper sizes] (Mixed
Sizes*)
Specify the size of the original document.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Note: This menu item appears only in some printer models.
Content Type
Text *
Text / Ph o t o
Photo
Graphics
Improve the output result based on the content of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 112
Menu item Description
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Behind a PABX
On
O*
Set the printer to dial a fax number without waiting to recognize the dial tone.
Note: Private Automated Branch Exchange (PABX) is a telephone network that
allows a single access number to oer multiple lines to outside callers.
Dial Mode
Ton e*
Pulse
Specify the dial mode for incoming or outgoing faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan ‑ Red
-4 to 4 (0*)
Magenta ‑ Green
-4 to 4 (0*)
Ye l l o w ‑ Blue
-4 to 4 (0*)
Adjust the color intensity during scanning.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold
(128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 113
Menu item Description
Contrast
Best for Content*
0
1
2
3
4
5
Set the contrast of the output.
Background Removal
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
On
O*
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of the scanned image.
Tem perature
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Enable Color Fax Scans
O by Default*
On by Default
Never Use
Always Use
Enable color scans for fax.
Automatic Redial
0–9 (5*)
Adjust the number of redial attempts based on the activity levels of recipient fax
machines.
Redial Frequency
1–200 minutes (3*)
Increase the time between redial attempts to increase the chance of sending
fax successfully.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 114
Menu item Description
Enable ECM
On*
O
Activate Error Correction Mode (ECM) for fax jobs.
Note: ECM detects and corrects errors in the fax transmission process caused
by telephone line noise and poor signal strength.
Enable Fax Scans
On*
O
Fax documents that are scanned at the printer.
Driver to Fax
On*
O
Allow the print driver to send fax.
Allow Save as Shortcut
On*
O
Save fax numbers as shortcuts on the printer.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for sending fax.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O*
On
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Adjust ADF Skew
O*
On
Correct slight skew in the scanned image.
Auto Convert Color Faxes to
Mono Faxes
On*
O
Convert all outgoing color faxes to black and white.
Confirm Fax Number
O*
On
Ask the user to confirm the fax number.
Dial Prefix Set a dialing prefix.
Dialing Prefix Rules Establish a dialing prefix rule.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 115
Fax Receive Settings
Menu item Description
Fax Job Waiting
None*
Ton e r
Toner and Supplies
Remove fax jobs that request specific unavailable resources from the print
queue.
Rings to Answer
1–25 (3*)
Set the number of rings for incoming fax.
Auto Reduction
On*
O
Scale incoming fax to fit on the page.
Paper Source
Tray [X]
Auto*
Set the paper source for printing incoming fax.
Sides
On
O*
Print on both sides of the paper.
Separator Sheets
None*
Before Job
After Job
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [X] (1*)
Specify the paper source for the separator sheet.
Output Bin
Standard Bin
Specify the output bin for received faxes.
Fax Footer
On
O*
Print the transmission information at the bottom of each page from a received
fax.
Fax Footer Time Stamp
Receive*
Print
Print the time stamp at the bottom of each page from a received fax.
Staple
O*
1 staple
2 staples
Staple the printed fax document.
Note: This menu item appears only when a finisher is installed.
Holding Faxes
Held Fax Mode
O*
Always On
Manual
Scheduled
Hold received faxes from printing until they are released.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 116
Admin Controls
Menu item Description
Enable Fax Receive
On*
O
Set the printer to receive fax.
Enable Color Fax Receive
On*
O
Set the printer to receive fax in color.
Enable Caller ID
On
O*
Show the number that is sending the incoming fax.
Block No Name Fax
On
O*
Block incoming faxes sent from devices with no station ID or fax ID specified.
Banned Fax List
Add Banned Fax
Specify the phone numbers that you want to block.
Answer On
All Rings*
Single Ring Only
Double Ring Only
Triple Ring Only
Single or Double Rings Only
Single or Triple Rings Only
Double or Triple Rings Only
Set a distinctive ring pattern for incoming fax.
Auto Answer
On*
O
Set the printer to receive fax automatically.
Manual Answer Code
0–9 (9*)
Manually enter a code on the telephone number pad to begin receiving fax.
Notes:
•This menu item appears only when the printer shares a line with a
telephone.
•This menu item appears only when you set the printer to receive fax
manually.
Fax Forwarding
Print*
Print and Forward
Forward
Specify whether to forward received fax.
Forward To
Destination 1
Destination 2
Specify where to forward received fax.
Note: This menu item appears only when Fax Forwarding is set to Print and
Forward or Forward.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 117
Menu item Description
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for transmitting fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Cover Page
Menu item Description
Fax Cover Page
O by Default*
On by Default
Never Use
Always Use
Configure the settings for the fax cover page.
Include To field
O*
On
Include From field
O*
On
From
Include Message Field
O*
On
Message:
Include Logo
O*
On
Include Footer [x]
O*
On
Footer [x]
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 118
Fax Log settings
Menu item Description
Transmission Log Frequency
Always*
Never
Only for Error
Specify how often the printer creates a transmission log.
Transmission Log Action
Print
O
On*
E‑mail
O*
On
Print or e‑mail a log for successful fax transmission or transmission error.
Receive Error Log
Print Never*
Print on Error
Print a log for fax‑receive failures.
Auto Print Logs
On*
O
Print all fax activity.
Log Paper Source
Tray [x] (1*)
Specify the paper source for printing logs.
Logs Display
Remote Fax Name*
Dialed Number
Identify the sender by remote fax name or fax number.
Enable Job Log
On*
O
View a summary of all fax jobs.
Enable Call Log
On*
O
View a summary of fax dialing history.
Log Output Bin
Standard Bin*
Bin [x]
Specify the output bin for printed logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Speaker settings
Menu item Description
Speaker Mode
Always O*
Always On
On until Connected
Set the fax speaker mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 119
Menu item Description
Speaker Volume
Low*
High
Adjust the fax speaker volume.
Ringer Volume
O*
On
Enable the ringer volume.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server Setup
General Fax Settings
Menu item Description
To F ormat Specify a fax recipient.
Note: If you want to use the fax number, then type the number sign (#) before
a number.
Reply Address Specify a reply address for sending fax.
Subject Specify the fax subject and message.
Message
Enable analog receive
O*
On
Set the printer to receive analog faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server E‑mail Settings
Menu item Description
Use E‑mail SMTP Server
On*
O
Use the Simple Mail Transfer Protocol (SMTP) settings for e‑mail in receiving
and sending faxes.
Note: When set to On, all other settings of theFax Server E‑mail Settings
menu are not shown.
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 (30*)
Set the time before the printer times out if the SMTP server does not respond.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 120
Menu item Description
Reply Address Specify a reply address for sending fax.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send fax using an encrypted link.
Require Trusted Certificate
O
On*
Specify a trusted certificate when accessing the SMTP server.
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
User‑Initiated E‑mail
None*
Use Device SMTP Credentials
Use Session User ID and
Password
Use Session E‑mail address
and Password
Prompt user
Specify whether credentials are required for user‑initiated e‑mail.
Use Active Directory Device
Credentials
O*
On
Enable user credentials and group destinations to connect to the SMTP server.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
NTLM Domain Specify the domain name for the NTLM security protocol.
Disable "SMTP server not set
up" error
O*
On
Hide the “SMTP server not set up” error message.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 121
Fax Server Scan Settings
Menu item Description
Image Format
TIFF (.tif)
PDF (.pdf)*
XPS (.xps)
Specify the file format for the scanned image.
Content Type
Text *
Text / Ph o t o
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Fax Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the fax resolution.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Darkness
1–9 (5*)
Set the darkness of the output.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
•Mixed Sizes is the U.S. factory default setting. A4 is the international
factory default setting.
•This setting may vary depending on your printer model.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 122
Menu item Description
Use Multi‑Page TIFF
O
On*
Choose between single‑ and multiple‑page TIFF files.
Note: An asterisk (*) next to a value indicates the factory default setting.
E-mail
E‑mail Setup
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-
mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 seconds (30*)
Set the time before the printer times out if the SMTP server does not respond.
Reply Address Specify a reply address in the e‑mail.
Always use SMTP default Reply
Address
On*
O
Always use the default reply address in the SMTP server.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send e‑mail using an encrypted link.
Require Trusted Certificate
O
On*
Require a trusted certificate when accessing the SMTP server.
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 123
Menu item Description
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
User‑Initiated E‑mail
None*
Use Device SMTP Credentials
Use Session User ID and
Password
Use Session E‑mail address
and Password
Prompt user
Specify whether credentials are required for user‑initiated e‑mail.
Use Active Directory Device
Credentials
O
On*
Enable user credentials and group designations to connect to the SMTP server.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
NTLM Domain Specify the domain name for the NTLM security protocol.
Disable "SMTP server not set
up" error
O*
On
Hide the “SMTP server not set up” error message.
Note: An asterisk (*) next to a value indicates the factory default setting.
E‑mail Defaults
Menu item Description
Subject Specify the e‑mail subject and message.
Message
File Name Specify the file name for the scanned image.
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
Specify the file format for the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 124
Menu item Description
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu item appears only if you have purchased and installed an
OCR solution.
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Highly Compressed
O*
On
Secure
O*
On
Searchable
O*
On
Archival (PDF/A)
O*
On
Set the PDF format of the scanned image.
Content Type
Text
Text / Ph o t o*
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser*
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 125
Menu item Description
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
-4 to 4 (0*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Note: Mixed Sizes is the factory default setting.
Sides
O*
Long Edge
Short Edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Ye l l o w t o B l u e
-4 to 4 (0*)
Adjust the color intensity during scanning.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 126
Menu item Description
Color Dropout
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
E‑mail Bit Depth
1 bit*
8 bit
Set the amount of color that the printer detects from the original document.
Note: This menu item appears only when Color is set to Auto.
JPEG Quality
Best for content*
5–95
Set the quality of a JPEG‑format scanned image.
Notes:
•5 reduces the file size, but lessens the image quality.
•95 provides the best image quality, but produces a large file size.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original
document, then set Background Detection to Content-based. If you want to
remove image noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 127
Menu item Description
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Tem perature
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Blank Pages
Blank Page Removal
Blank Page Sensitivity
Specify whether to include blank pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Max E‑mail Size
0–65535 (0*)
Set the allowable file size for each e‑mail.
Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its
allowable file size.
Note: You can type up to 1024 characters.
Limit Destinations Limit sending of e‑mail only to the specified list of domain names.
Note: Use a comma to separate each domain.
Send Me a Copy
Never appears*
On by Default
O by Default
Always On
Send a copy of the e‑mail to yourself.
Limit E‑mail Recipients
O*
On
Limit the number of e‑mail recipients.
Use cc:/bcc:
O*
On
Enable carbon copy and blind carbon copy in e‑mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 128
Menu item Description
Use Multi‑Page TIFF
On*
O
Choose between single- and multiple‑page TIFF files.
TIFF Compression
LZW*
JPEG
Set a compression option for TIFF files.
Tex t Defau lt
5–95 (75*)
Set the quality of text on a scanned image.
Tex t/Phot o Default
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on a scanned image.
Transmission Log
Print log*
Do Not Print Log
Print Only For Error
Print a log for successful e‑mail transmission.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing logs.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show the scan preview on the display.
Note: This menu item appears only when a printer hard disk is installed.
Allow Save as Shortcut
O
On*
Save e-mail addresses as shortcuts.
Note: When set to O, the Save As Shortcut button does not appear on the
e-mail Destination screen.
E‑mail Images Sent As
Attachment*
Web Link
Specify how to send the images in e‑mail.
Reset E-mail Information After
Sending
O
On*
Restore the default e-mail information after sending an e-mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 129
Web Link Setup
Menu item Description
Server Set the printer to send e‑mail as a web link.
Login
Password
Path
File Name
Web Link
FTP
FTP Defaults
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
Specify the file format for the scanned image.
Note: The menu items may vary depending on your printer model.
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu appears only if you have purchased and installed an OCR
solution.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 130
Menu item Description
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
O*
On
Archival (PDF/A)
O*
On
Set the PDF format for the scanned image.
Content Type
Text
Text / Ph o t o*
Graphics
Photo
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 131
Menu item Description
Darkness
-4 to 4 (0*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
•Letter is the U.S. factory default setting. A4 is the international factory
default setting.
•The menu items may vary depending on your printer model.
Sides
O*
Long Edge
Short Edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
-4 to 4 (0*)
Adjust the amount of toner used for each color in scan output.
Color Dropout
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Set the amount of color that the printer detects from the original document.
Note: This menu item appears only when Color is set to Auto.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 132
Menu item Description
JPEG Quality
Best for content*
5–95
Set the quality of a JPEG‑format image.
Notes:
•5 reduces the file size, but lessens the image quality.
•90 provides the best image quality, but produces a large file size.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original
document, then set Background Detection to Content-based. If you want to
remove image noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Tem perature
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Blank Pages
Blank Page Removal
Blank Page Sensitivity
Specify whether to include blank pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 133
Admin Controls
Menu item Description
Tex t Defau lt
5–95 (75*)
Set the quality of text on a scanned image.
Tex t/Phot o Default
5–95 (75*)
Set the quality of text or photo image on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo image on a scanned image.
Use Multi‑Page TIFF
On*
O
Choose between single- and multiple‑page TIFF files.
TIFF Compression
LZW*
JPEG
Set a compression option for TIFF files.
Transmission Log
Print Log*
Do Not Print Log
Print Only For Error
Print a log for successful FTP scan transmission.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing FTP logs.
FTP Bit Depth
1 bit
8 bit*
Enable the Text/Photo mode to have smaller file sizes by using 1‑bit image.
Note: This menu item appears only when Color is set to Gray.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
O
On*
Save custom FTP settings as shortcuts.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 134
USB Drive
Flash Drive Scan
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
Specify the file format for the scanned image.
Note: The settings may vary depending on your printer model.
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu appears only if you have purchased and installed an OCR
solution.
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
O*
On
Archival (PDF/A)
O*
On
Set the PDF format for the scanned image.
Content Type
Text
Text / Ph o t o*
Graphics
Photo
Improve the output result based on the content of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 135
Menu item Description
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
•Letter is the U.S. factory default setting. A4 is the international factory
default setting.
•This menu item may vary depending on your printer model.
Sides
O*
Long edge
Short edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 136
Advanced Imaging
Menu item Description
Color Balance Adjust the amount of toner used for each color.
Color Dropout
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Set the amount of color that the printer detects from the original document.
Note: This menu item appears only when Color is set to Auto.
JPEG Quality
Best for content*
5–95
Set the quality of a JPEG‑format image.
Notes:
•5 reduces the file size, but lessens the image quality.
•90 provides the best image quality, but produces a large file size.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original
document, then set Background Detection to Content-based. If you want to
remove image noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 137
Menu item Description
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Tem perature
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Blank Pages
Blank Page Removal
Blank Page Sensitivity
Specify whether to include blank pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Tex t Defau lt
5–95 (75*)
Set the quality of text on a scanned image.
Tex t/Phot o Default
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (75*)
Set the quality of a photo on a scanned image.
Use Multi‑Page TIFF
On*
O
Choose between single- and multiple‑page TIFF files.
TIFF Compression
LZW*
JPEG
Set the compression for TIFF files.
Scan Bit Depth
1 bit
8 bit*
Enable the Text/Photo mode to have smaller file sizes by using 1‑bit image.
Note: This menu item appears only when Color is set to Gray.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 138
Menu item Description
Scan Preview
O
On*
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Flash Drive Print
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Paper Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for the print job.
Note: The multipurpose feeder is available only in some printer models.
Color
O
On*
Print the output in color.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)*
Print multiple copies in sequence.
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing two‑sided printing.
Note: Depending on the option selected, the printer automatically osets each
printed information of the page to bind the job correctly.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 139
Menu item Description
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their page
orientation.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiple‑page document when using Pages per Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Separator Sheets
O*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Note: The multipurpose feeder is available only in some printer models.
Blank Pages
Do Not Print*
Print
Specify whether to print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
Standard Network
Wireless
Specify the type of the network connection.
Note: Wireless is available only in printers connected to a wireless network.
Network Status Show the connectivity status of the printer network.
Display Network Status on
Printer
O
On*
Show the network status on the display.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 140
Menu item Description
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server Reset all active network connections to the printer.
Note: This setting removes all network configuration settings.
Network Job Timeout
O
On* (90 seconds)
Set the time before the printer cancels a network print job.
Banner Page
O*
On
Print a banner page.
Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking firewall.
Enable Network Connections
O
On*
Enable the printer to connect to a network.
Enable LLDP
O*
On
Enable Link Layer Discovery Protocol (LLDP) in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wireless
Menu item Description
Setup Using Mobile App Configure the wireless connection using the Lexmark Mobile
Assistant app.
Setup On Printer Panel
Choose Network
Add Wi‑Fi Network
•Network Name
•Network Mode
•Wireless Security Mode (Disabled*)
Determine the wireless network that the printer connects to.
Note: This menu item appears as Wireless Connection Setup in the
Embedded Web Server.
Wi‑Fi Protected Setup
Start Push Button Method
Start PIN Method
Establish a wireless network and enable network security.
Notes:
•Start Push Button Method connects the printer to a wireless
network when buttons on both the printer and the access point
(wireless router) are pressed within a given time.
•Start PIN Method connects the printer to a wireless network
when a PIN on the printer is entered into the wireless settings
of the access point.
Understanding the printer menus 141
Menu item Description
Compatibility
802.11b/g/n (2.4GHz)*
Specify the wireless standard for the wireless network.
Wireless Security Mode
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
Set the type of security for connecting the printer to wireless devices.
WEP Authentication Mode
Auto*
Open
Shared
Set the type of Wireless Encryption Protocol (WEP) used by the
printer.
Note: This menu item appears only if Wireless Security Mode is set
to WEP.
Set WEP Key Specify a WEP password for secure wireless connection.
Note: This menu item appears only if Wireless Security Mode is set
to WEP.
WPA2-Personal
AES*
Enable wireless security through WPA2.
Note: This menu item appears only if Wireless Security Mode is set
to WPA2-Personal.
Set PSK Set the password for secure wireless connection.
Note: This menu item appears only if Wireless Security Mode is set
to WPA2/WPA-Personal or WPA2‑Personal.
WPA2/WPA‑Personal
AES*
Enable wireless security through WPA2/WPA.
Note: This menu item appears only if Wireless Security Mode is set
to WPA2/WPA-Personal.
802.1x Encryption Mode
WPA+
WPA2*
Enable wireless security through 802.1x standard.
Note: This menu item appears only if Wireless Security Mode is set
to 802.1x - Radius.
IPv4
Enable DHCP
On*
O
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that lets a server dynamically
assign an IP address and other network configuration parameters
to each device on the network, so that they can communicate with
other IP networks.
IPv4
Set Static IP Address
IP Address
Netmask
Gateway
Set the static IP address of your printer.
IPv6
Enable IPv6
On*
O
Enable IPv6 in the printer.
Understanding the printer menus 142
Menu item Description
IPv6
Enable DHCPv6
O*
On
Enable DHCPv6 in the printer.
IPv6
Stateless Address Autoconfiguration
O
On*
Set the network adapter to accept the automatic IPv6 address
configuration entries provided by a router.
IPv6
DNS Address
Specify the DNS server address.
IPv6
Manually Assigned IPV6
Assign the IPv6 address.
Note: This menu item appears only in some printer models.
IPv6
Manually Assigned IPV6 Router
Assign the IPv6 router address.
Note: This menu item appears only in some printer models.
IPv6
Address Prefix
0–128 (64*)
Specify the address prefix.
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
Network Address
UAA
LAA
View the network addresses.
PCL SmartSwitch
On*
O
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
On*
O*
Set the printer to switch automatically to PS emulation when a print
job requires it, regardless of the default printer language.
Notes:
•This menu item appears only in some printer models.
•If PS SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified
in the Setup menu.
Understanding the printer menus 143
Menu item Description
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•This menu item appears only in some printer models.
•On processes raw binary PostScript print jobs.
•O filters print jobs using the standard protocol.
Wi‑Fi Direct
Menu item Description
Enable Wi‑Fi Direct
On
O*
Set the printer to connect directly to Wi-Fi devices.
Wi‑Fi Direct Name Specify the name of the Wi‑Fi Direct network.
Wi‑Fi Direct Password Set the password to authenticate and validate users on a Wi‑Fi connection.
Show Password on Setup Page
O
On*
Show the Wi‑Fi Direct Password on the Network Setup Page.
Preferred Channel Number
1–11
Auto*
Set the preferred channel of the Wi‑Fi network.
Group Owner IP Address Specify the IP address of the group owner.
Auto‑Accept Push Button
Requests
O*
On
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secured.
Note: An asterisk (*) next to a value indicates the factory default setting.
Ethernet
Menu item Description
Network Speed Show the speed of the active network adapter.
IPv4
Enable DHCP (On*)
Set Static IP Address
Configure the IPv4 settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 144
Menu item Description
IPv6
Enable IPv6 (On*)
Enable DHCPv6 (O*)
Stateless Address Autoconfiguration (On*)
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix (64*)
All IPv6 Addresses
All IPv6 Router Addresses
Configure the IPv6 settings.
Network Address
UAA
LAA
Specify the network address.
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PostScript emulation when
a print job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Job Buering
O*
On
Temporarily store jobs on the hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•Auto processes print jobs from computers using either
Windows or Macintosh operating systems.
•O filters PostScript print jobs using the standard protocol.
Energy Ecient Ethernet
On
O
Auto*
Reduce power consumption when the printer does not receive data
from the Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Understanding the printer menus 145
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Allow DHCP/BOOTP to update
NTP server
On*
O
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Enable Auto IP
O*
On
Assign an IP address automatically.
DNS Server Address Specify the current Domain Name System (DNS) server address.
Backup DNS Address Specify the backup DNS server addresses.
Backup DNS Address 2
Backup DNS Address 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in dierent domains on the network.
Enable DDNS
O*
On
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
O
On*
Update the multicast DNS settings.
WINS Server Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP
O*
On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify the IP addresses that are allowed to communicate with the printer over
TCP/IP.
Notes:
•Use a comma to separate each IP address.
•You can add up to 50 IP addresses.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 146
Menu item Description
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify the access option for IP addresses that are not in the list.
MTU
256–1500 Ethernet (1500*)
Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Outbound Trac Maximum
Speed
O*
On
Set the maximum transfer rate of the printer.
Note: When enabled, the option for this setting is 100–1000000
Kilobits/second.
Enable TLSv1.0
O
On*
Enable the TLSv1.0 protocol.
Enable TLSv1.1
O
On*
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
SNMP Versions 1 and 2c
Enabled
O
On*
Allow SNMP Set
O
On*
Enable PPM MIB
O
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 147
Menu item Description
SNMP Version 3
Enabled
O
On*
Set Read/Write Credentials
User Name
Password
Set Read‑only Credentials
User Name
Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES‑128*
Configure SNMP version 3 to install and update the printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
O*
On
Enable Internet Protocol Security (IPSec).
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
Note: This menu item appears only when Enable IPSec is set to
On.
IPSec Device Certificate Specify an IPSec certificate.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 148
Menu item Description
Pre‑Shared Key Authenticated
Connections
Host [x]
Address
Key
Configure the authenticated connections of the printer.
Note: These menu items appear only when Enable IPSec is set to
On.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
O*
On
Let the printer join networks that require authentication before
allowing access.
Note: To configure the settings of this menu item, access the
Embedded Web Server.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the time‑out value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page
O*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page
O*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
O*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 149
HTTP/FTP Settings
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Enable HTTP Server
O
On*
Access the Embedded Web Server to monitor and manage the printer.
Enable HTTPS
O
On*
Configure the Hypertext Transfer Protocol Secure (HTTPS) settings.
Enable FTP/TFTP
O
On*
Send files using FTP.
Local Domains Specify domain names for HTTP and FTP servers.
Note: This menu item appears only in some printer models.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
Note: These menu items appear only in some printer models.
FTP Proxy IP Address
HTTP Default IP Port
1–65535 (80*)
HTTPS Device Certificate
FTP Default IP Port
1–65535 (21*)
Timeout for HTTP/FTP
Requests
1–299 (30*)
Specify the amount of time before the server connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
ThinPrint
Menu item Description
Enable ThinPrint
O
On*
Print using ThinPrint.
Port Number
4000–4999 (4000*)
Set the port number for the ThinPrint server.
Bandwidth (bits/sec)
100–1000000 (0*)
Set the speed to transmit data in a ThinPrint environment.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 150
Menu item Description
Packet Size (kbytes)
0–64000 (0*)
Set the packet size for data transmission.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch to PCL emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch to PS emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Job Buering
O*
On
Temporarily store jobs on the printer hard disk before printing.
Note: This menu item appears only when a hard disk installed.
Mac Binary PS
On
Auto*
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•When set to On, the printer processes raw binary PostScript print jobs
from computers using the Macintosh operating system.
•When set to Auto, the printer processes print jobs from computers using
either Windows or Macintosh operating systems
•When set to O, the printer filters PostScript print jobs using the standard
protocol.
Enable USB Port
O
On*
Enable the standard USB port.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restrict external network access
Menu item Description
Restrict external network
access
O*
On
Restrict access to network sites.
External network address Specify the network addresses with restricted access.
E‑mail address for notification Specify an e‑mail address to send a notification of logged events.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 151
Menu item Description
Ping frequency
1–300 (10*)
Specify the network query interval in seconds.
Subject Specify the subject and message of the notification e‑mail.
Message
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 152
Security
Login Methods
Manage Permissions
Menu item Description
Function Access
Access Address Book in Apps
Modify Address Book
Manage Shortcuts
Create Profiles
Manage Bookmarks
Flash Drive Print
Flash Drive Color Printing
Flash Drive Scan
Copy Function
Copy Color Printing
Color Dropout
E‑mail Function
Fax Function
FTP Function
Release Held Faxes
Held Jobs Access
Use Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
Initiate Scans Remotely
B/W Print
Color Print
Network Folder ‑ Print
Network Folder ‑ Color Print
Network Folder ‑ Scan
Hard Disk ‑ Print
Hard Disk ‑ Color Print
Hard Disk ‑ Scan
Control access to the printer functions.
Note: Some menu items appear only when a hard disk is installed.
Understanding the printer menus 153
Menu item Description
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function Configuration Menus
Supplies Menu
Option Card Menu
SE Menu
Device Menu
Control access to the printer menu settings.
Device Management
Remote Management
Firmware Updates
Apps Configuration
Operator Panel Lock
Import / Export All Settings
Out of Service Erase
Control access to the printer management options.
Apps
New Apps
Card Copy
Scan Center
Scan Center Custom [x]
Forms and Favorites
Control access to printer applications.
Local Accounts
Menu item Description
Manage Groups/Permissions
Add Group
Import Access Controls
Function Access
Administrative Menus
Device Management
Apps
All Users
Import Access Controls
Function Access
Administrative Menus
Device Management
Apps
Admin
Control group or user access to the printer functions, applications, and security
settings.
Understanding the printer menus 154
Menu item Description
Add User
User Name/Password
User Name
Password
PIN
Create local accounts to manage access to the printer functions.
User Name/Password Accounts
Add User
User Name Accounts
Add User
Password Accounts
Add User
PIN Accounts
Add User
Schedule USB Devices
Menu item Description
Schedules
Add New Schedule
Schedule access to the USB ports.
Security Audit Log
Menu item Description
Enable Audit
O*
On
Record the events in the secure audit log and remote syslog.
Enable Remote Syslog
O*
On
Send audit logs to a remote server.
Remote Syslog Server Specify the remote syslog server.
Remote Syslog Port
1–65535 (514*)
Specify the remote syslog port.
Remote Syslog Method
Normal UDP*
Stunnel
Specify a syslog method to transmit logged events to a remote server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 155
Menu item Description
Remote Syslog Facility
0 ‑ Kernel Messages
1 ‑ User‑Level Messages
2 ‑ Mail System
3 ‑ System Daemons
4 ‑ Security/Authorization
Messages*
5 ‑ Messages Generated
Internally by Syslogs
6 ‑ Line Printer Subsystem
7 ‑ Network News Subsystem
8 ‑ UUCP Subsystem
9 ‑ Clock Daemon
10 ‑ Security/Authorization
Messages
11 ‑ FTP Daemon
12 ‑ NTP Subsystem
13 ‑ Log Audit
14 ‑ Log Alert
15 ‑ Clock Daemon
16 ‑ Local Use 0 (local0)
17‑ Local Use 1 (local1)
18 ‑ Local Use 2 (local2)
19 ‑ Local Use 3 (local3)
20 ‑ Local Use 4 (local4)
21 ‑ Local Use 5 (local5)
22 ‑ Local Use 6 (local6)
23 ‑ Local Use 7 (local7)
Specify a facility code that the printer uses when sending log events to a remote
server.
Severity of Events to Log
0 ‑ Emergency
1 ‑ Alert
2 ‑ Critical
3 ‑ Error
4 ‑ Warning*
5 ‑ Notice
6 ‑ Informational
7 ‑ Debug
Specify the priority level cuto for logging messages and events.
Remote Syslog Non‑Logged
Events
O*
On
Send all events, regardless of severity level, to the remote server.
Admin’s E‑mail Address Send e‑mail notification of logged events to the administrator.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 156
Menu item Description
E‑mail Log Cleared Alert
O*
On
Send e‑mail notification to the administrator when a log entry is deleted.
E‑mail Log Wrapped Alert
O*
On
Send e‑mail notification to the administrator when the log becomes full and
begins to overwrite the oldest entries.
Log Full Behavior
Wrap Over Older Entries*
E‑mail Log Then Delete All
Entries
Resolve log storage issues when the log fills its allotted memory.
E‑mail % Full Alert
O*
On
Send e‑mail notification to the administrator when the log fills its allotted
memory.
% Full Alert Level
1–99 (90*)
E‑mail Log Exported Alert
O*
On
Send e‑mail notification to the administrator when a log is exported.
E‑mail Log Settings Changed
Alert
O*
On
Send e‑mail notification to the administrator when Enable Audit is set.
Log Line Endings
LF (\n)*
CR (\r)
CRLF (\r\n)
Specify how the log file terminates the end of each line.
Digitally Sign Exports
O*
On
Add a digital signature to each exported log file.
Clear Log Delete all audit logs.
Export Log
Syslog (RFC 5424)
Syslog (RFC 3164)
CSV
Export a security log to a flash drive.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 157
Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged o automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10
Set the number of times an invalid PIN can be entered.
Notes:
•A value of zero turns o this setting.
•When the limit is reached, the print jobs for that user name and PIN are
deleted.
•This menu item appears only when a hard disk is installed.
Confidential Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
Notes:
•If this menu item is changed while confidential print jobs reside in the printer
memory or hard disk, then the expiration time for those print jobs does not
change to the new default value.
•If the printer is turned o, then all confidential jobs held in the printer memory
are deleted.
Repeat Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Verify Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer prints a copy for the user to examine its quality,
before printing the remaining copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 158
Menu item Description
Reserve Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs for printing later.
Require All Jobs to be Held
O*
On
Set the printer to hold all print jobs.
Keep duplicate documents
O*
On
Set the printer to print other documents with the same file name without overwriting
any of the print jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Disk Encryption
Note: This menu appears only when a printer hard disk is installed.
Menu item Description
Status
Enabled
Disabled
Determine whether Disk Encryption is enabled.
Start encryption Prevent the loss of sensitive data in case the printer or its hard disk is stolen.
Note: Enabling disk encryption erases all contents in the hard disk. If necessary, back up
important data from the printer before starting the encryption.
Erase Temporary Data Files
Menu item Description
Stored in onboard memory
O*
On
Delete all files stored on the printer memory.
Stored on hard disk
1 Pass Erase*
3 Pass Erase
7 Pass Erase
Delete all files stored on the printer hard disk.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 159
Solutions LDAP Settings
Use To
Follow LDAP Referrals
O*
On
Search the dierent servers in the domain for the logged-in user account.
LDAP Certificate Verification
No*
Ye s
Enable verification of LDAP certificates.
Miscellaneous
Menu item Description
Protected Features
Show*
Hide
Show all the features that Function Access Control (FAC) protects regardless
of the security permission that the user has.
Note: FAC manages access to specific menus and functions or disables them
entirely.
Print Permission
O*
On
Let the user log in before printing.
Default Print Permission Login Set the default login for Print Permission.
Security Reset Jumper
Enable “Guest” access*
No Eect
Specify the eect of using the security reset jumper.
Notes:
•The jumper is located beside a lock icon on the controller board.
•Enable “Guest” access provides full access control to users who are not
logged in.
•No Eect means that the reset has no eect on the printer security
configuration.
Minimum Password Length
0–32 (0*)
Specify the minimum characters that are allowed for a password.
Note: An asterisk (*) next to a value indicates the factory default setting.
Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer preferences, settings, and configurations.
Understanding the printer menus 160
Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.
Print
Menu item Description
Print Fonts
PCL Fonts
PS Fonts
Print samples and information about the fonts that are available in each printer
language.
Print Directory Print the resources that are stored in the flash drive or printer hard disk.
Note: This menu item appears only when a flash drive or printer hard disk is
installed.
Shortcuts
Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Fax Shortcuts
Copy Shortcuts
E‑mail Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Fax
Note: This menu appears only if Fax is configured, and Enable Job Log is set to On.
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Understanding the printer menus 161
Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Help
Menu item Description
Print All Guides Prints all the guides
Color Quality Guide Provides information about solving color quality issues
Connection Guide Provides information about connecting the printer locally (USB) or to a network
Copy Guide Provides information about making a copy and configuring the settings
E‑mail Guide Provides information about sending an e‑mail and configuring the settings
Fax Guide Provides information about sending a fax and configuring the settings
Scan Guide Provides information about scanning a document and configuring the settings
Information Guide Provides information about the printer
Media Guide Provides information about loading paper and specialty media
Moving Guide Provides information about moving, locating, or shipping the printer
Print Quality Guide Provides information about solving print quality issues
Supplies Guide Provides information about ordering supplies
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Cleaning the Scanner Print instructions on how to clean the scanner.
Printing the Menu Settings Page
From the control panel, navigate to:
Settings > Reports > Menu Settings Page
For non‑touch‑screen printer models, press to navigate through the settings.
Understanding the printer menus 162
Securing the printer
Note: The hard disk is supported only in some printer models.
Locating the security slot
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Erasing printer memory
To erase volatile memory or buered data, turn o the printer.
To e r a se no n‑volatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1From the control panel, navigate to:
Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on nonvolatile memory
For non‑touch‑screen printer models, press to navigate through the settings.
2Select either Start initial setup or Leave printer oine.
Securing the printer 163
Erasing printer hard disk memory
1From the control panel, navigate to:
Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on hard disk
For non-touch-screen printer models, press to navigate through the settings.
2Depending on your printer model, select ERASE or Continue.
3Follow the instructions on the display.
Note: This process can take from several minutes to more than an hour, making the printer unavailable
for other tasks.
Encrypting the printer hard disk
This process erases all contents in the hard disk. If necessary, back up important data from the printer before
starting the encryption.
1From the home screen, touch Settings > Security > Disk Encryption > Start encryption.
2Follow the instructions on the display.
Notes:
•To avoid loss of data, do not turn o the printer during the encryption process.
•This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
•After encryption, the printer automatically restarts.
Restoring factory default settings
1From the control panel, navigate to:
Settings > Device > Restore Factory Defaults
For non-touch-screen printer models, press to navigate through the settings.
2Select Restore all settings.
Statement of Volatility
Type of memory Description
Volatile memory The printer uses standard random access memory (RAM)
to buer temporarily user data during simple print and
copy jobs.
Non-volatile memory The printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store the operating system, printer settings, network
information, scanner and bookmark settings, and
embedded solutions.
Securing the printer 164
Type of memory Description
Hard disk memory Some printers may have a hard disk drive installed. The
printer hard disk is designed for printer-specific
functionality. The hard disk lets the printer retain buered
user data from complex print jobs, form data, and font
data.
Erase the content of any installed printer memory in the following circumstances:
•The printer is decommissioned.
•The printer hard disk is replaced.
•The printer is moved to a dierent department or location.
•The printer is serviced by someone from outside your organization.
•The printer is removed from your premises for service.
•The printer is sold to another organization.
Disposing of a printer hard disk
•Degaussing—Flushes the hard disk with a magnetic field that erases stored data
•Crushing—Physically compresses the hard disk to break component parts and render them unreadable
•Milling—Physically shreds the hard disk into small metal bits
Note: To guarantee that all data are completely erased, destroy physically each hard disk where data is
stored.
Securing the printer 165
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Configuring supply notifications
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Notifications.
3From the Supplies menu, click Custom Supply Notifications.
4Select a notification for each supply item.
5Apply the changes.
Setting up e‑mail alerts
Configure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or
when there is a paper jam.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Notifications > E‑mail Alert Setup, and then configure the settings.
Note: For more information on SMTP settings, contact your e‑mail provider.
3Click Setup E-mail Lists and Alerts, and then configure the settings.
4Apply the changes.
Viewing reports
1From the control panel, navigate to:
Settings > Reports
For non-touch-screen printer models, press to navigate through the settings.
2Select the report that you want to view.
Maintaining the printer 166
Adjusting the speaker volume
Adjusting the default internal speaker volume
Note: The speaker is available only in some printer models.
1From the control panel, touch Settings > Device > Preferences > Audio Feedback.
2Adjust the volume.
Notes:
•If Quiet Mode is enabled, then audible alerts are turned o. This setting also slows the printer
performance.
•The volume resets to the default value after the session is logged out or when the printer wakes from
Sleep or Hibernate mode.
Adjusting the default headphone volume
Note: The headphone jack is available only in some printer models.
1From the control panel, navigate to:
Settings > Device > Accessibility
2Adjust Headphone Volume.
Note: The volume resets to the default value after the session is logged out or when the printer wakes
from Sleep or Hibernate mode.
Configuring the fax speaker settings
Note: Make sure that fax is configured. For more information, see “Setting up the printer to fax” on page 61.
1From the control panel, navigate to:
Settings > Fax > Fax Setup > Speaker Settings
For non-touch-screen printer models, press to navigate through the settings.
2Do the following:
•Set Speaker Mode to Always On.
•Set Speaker Volume to High.
•Enable Ringer Volume.
Maintaining the printer 167
Networking
Connecting the printer to a Wi‑Fi network
Before you begin, make sure that:
•Active Adapter is set to Auto. From the control panel, navigate to Settings > Network/Ports > Network
Overview > Active Adapter.
For non-touch-screen printer models, press to navigate through the settings.
•The Ethernet cable is not connected to the printer.
Using the wireless setup wizard in the printer
Notes:
•These instructions apply only to some printer models.
•Before using the wizard, make sure that the printer firmware is updated. For more information, see
“Updating firmware” on page 274.
1From the home screen, touch > Set up now.
2Select a Wi‑Fi network, and then type the network password.
3Tou ch Done.
Using the Settings menu in the printer
1From the control panel, navigate to:
Settings > Network/Ports > Wireless > Setup On Printer Panel
For non-touch-screen printer models, press to navigate through the settings.
2Select a Wi‑Fi network, and then type the network password.
Note: For Wi‑Fi‑network‑ready printer models, a prompt to set up the Wi‑Fi network appears during initial
setup.
Using Lexmark Mobile Assistant
1Depending on your mobile device, download the Lexmark Mobile Assistant app from either Google PlayTM
or App Store.
2Depending on your printer model, do one of the following:
•From the home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App > Printer
ID.
•From the control panel, navigate to:
Settings > Network/Ports > Wireless > Setup Using Mobile App
For non-touch-screen printer models, press to navigate through the settings.
Follow the instructions on the display to view the printer ID.
Note: The printer ID is the printer wireless network SSID.
Maintaining the printer 168
3From your mobile device, launch the app, and then accept the Terms of Use.
Note: If necessary, grant permissions.
4Tap Connect to Printer > Go to Wi‑Fi Settings.
5Connect your mobile device to the printer wireless network.
6Return to the app, and then tap Setup Wi-Fi Connection.
7Select a Wi-Fi network, and then type the network password.
8Tap Done.
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
(WPS)
Before you begin, make sure that:
•The access point (wireless router) is WPS‑certified or WPS‑compatible. For more information, see the
documentation that came with your access point.
•A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
•Active Adapter is set to Auto. From the control panel, navigate to:
Settings > Network/Ports > Network Overview > Active Adapter
For non-touch-screen printer models, press to navigate through the settings.
Using the Push Button method
1From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method
For non-touch-screen printer models, press to navigate through the settings.
2Follow the instructions on the display.
Using the personal identification number (PIN) method
1From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN Method
For non-touch-screen printer models, press to navigate through the settings.
2Copy the eight‑digit WPS PIN.
3Open a web browser, and then type the IP address of your access point in the address field.
Notes:
•To know the IP address, see the documentation that came with your access point.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
4Access the WPS settings. For more information, see the documentation that came with your access point.
5Enter the eight‑digit PIN, and then save the changes.
Maintaining the printer 169
Configuring Wi‑Fi Direct
Wi-Fi Direct® is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a Wi-
Fi Direct‑enabled printer without using an access point (wireless router).
1From the control panel, navigate to:
Settings > Network/Ports > Wi-Fi Direct
For non‑touch‑screen printer models, press to navigate through the settings.
2Configure the settings.
•Enable Wi‑Fi Direct—Enables the printer to broadcast its own Wi‑Fi Direct network.
•Wi‑Fi Direct Name—Assigns a name for the Wi‑Fi Direct network.
•Wi‑Fi Direct Password—Assigns the password for negotiating the wireless security when using the
peer‑to-peer connection.
•Show Password on Setup Page—Shows the password on the Network Setup Page.
•Auto-Accept Push Button Requests—Lets the printer accept connection requests automatically.
Note: Accepting push‑button requests automatically is not secured.
Notes:
•By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password,
enable the password peek icon. From the control panel, navigate to Settings > Security > Miscellaneous
> Enable Password/PIN Reveal.
•To know the password of the Wi-Fi Direct network without showing it on the printer display, from the
control panel navigate to Settings > Reports > Network > Network Setup Page.
Connecting a mobile device to the printer
Before connecting your mobile device, make sure that Wi‑Fi Direct has been configured. For more information,
see “Configuring Wi‑Fi Direct” on page 170.
Connecting using Wi‑Fi Direct
1From the mobile device, go to the settings menu.
2Enable Wi‑Fi, and then tap Wi‑Fi Direct.
3Select the printer Wi-Fi Direct name.
4Confirm the connection on the printer control panel.
Connecting using Wi‑Fi
1From the mobile device, go to the settings menu.
2Tap Wi‑Fi, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct
name.
3Enter the Wi-Fi Direct password.
Maintaining the printer 170
Connecting a computer to the printer
Before connecting your computer, make sure to do the following:
•Enable Wi‑Fi Direct in the printer. From the control panel, navigate to:
Settings > Network/Ports > Wi-Fi Direct > Enable Wi‑Fi Direct > On
•Take note of the Wi‑Fi Direct name. From the control panel, navigate to:
Settings > Network/Ports > Wi-Fi Direct > Wi-Fi Direct Name
•Take note of the Wi‑Fi Direct password. From the control panel, navigate to:
Settings > Network/Ports > Wi-Fi Direct > Wi-Fi Direct Password
Note: You can also configure the Wi‑Fi Direct name and password.
For non-touch-screen printer models, press to navigate through the settings.
For Windows users
1Open Printers & scanners, and then click Add a printer or scanner.
2Click Show Wi-Fi Direct printers, and then select the printer Wi‑Fi Direct name.
3From the printer display, take note of the eight-digit PIN of the printer.
4Enter the PIN on the computer.
Note: If the print driver is not already installed, then Windows downloads the appropriate driver.
For Macintosh users
1Click the wireless icon, and then select the printer Wi‑Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct
name.
2Type the Wi‑Fi Direct password.
Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct
connection.
Deactivating the Wi‑Fi network
1From the printer control panel, navigate to:
Settings > Network/Ports > Network Overview > Active Adapter > Standard Networking
For non-touch-screen printer models, press to navigate through the settings.
2Follow the instructions on the display.
Maintaining the printer 171
Changing the printer port settings after installing an internal solutions port
Notes:
•If the printer has a static IP address, then do not change the configuration.
•If the computers are configured to use the network name instead of an IP address, then do not change
the configuration.
•If you are adding a wireless internal solutions port (ISP) to a printer previously configured for an Ethernet
connection, then disconnect the printer from the Ethernet network.
For Windows users
1Open the printers folder.
2From the shortcut menu of the printer with the new ISP, open the printer properties.
3Configure the port from the list.
4Update the IP address.
5Apply the changes.
For Macintosh users
1From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2Type the IP address in the address field.
3Apply the changes.
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
•Perform this task after every few months.
•Damage to the printer caused by improper handling is not covered by the printer warranty.
1Turn o the printer, and then unplug the power cord from the electrical outlet.
2Remove paper from the standard bin and multipurpose feeder.
3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
•Do not use household cleaners or detergents, as they may damage the finish of the printer.
Maintaining the printer 172
•Make sure that all areas of the printer are dry after cleaning.
5Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Cleaning the scanner
1Open the scanner cover.
2Using a damp, soft, lint-free cloth, wipe the following areas:
•ADF glass
Maintaining the printer 173
•ADF glass pad
•Scanner glass
•Scanner glass pad
3Close the scanner cover.
If your printer has another ADF glass inside door C, then continue with the following steps.
Maintaining the printer 174
4Open door C.
5Using a damp, soft, lint-free cloth, wipe the following areas:
•ADF glass pad in door C
•ADF glass in door C
6Close the door.
Cleaning the touch screen
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
1Turn o the printer, and then unplug the power cord from the electrical outlet.
2Using a damp, soft, lint‑free cloth, wipe the touch screen.
Maintaining the printer 175
Notes:
•Do not use household cleaners or detergents, as they may damage the touch screen.
•Make sure that the touch screen is dry after cleaning.
3Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Ordering parts and supplies
To order parts and supplies in the U.S., contact 1-800-539-6275 for information about Lexmark authorized
dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where you
purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Checking the status of parts and supplies
1From the home screen, touch Status/Supplies.
2Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Ordering a toner cartridge
Notes:
•The estimated cartridge yield is based on the ISO/IEC 19798 standard.
•Extremely low print coverage for extended periods of time may negatively aect actual yield.
Maintaining the printer 176
Lexmark CX421, CX522, CX622, and CX625 Return Program toner cartridges
Item United States
and Canada
European
Economic
Area
Rest of Asia
Pacific
Latin America Rest of
Europe,
Middle East,
and Africa
Australia and
New Zealand
Return Program toner cartridges
Cyan 78C10C0 78C20C0 78C30C0 78C40C0 78C50C0 78C60C0
Magenta 78C10M0 78C20M0 78C30M0 78C40M0 78C50M0 78C60M0
Yellow 78C10Y0 78C20Y0 78C30Y0 78C40Y0 78C50Y0 78C60Y0
Black 78C10K0 78C20K0 78C30K0 78C40K0 78C50K0 78C60K0
Extra high yield Return Program toner cartridges1
Cyan 78C1XC0 78C2XC0 78C3XC0 78C4XC0 78C5XC0 78C6XC0
Magenta 78C1XM0 78C2XM0 78C3XM0 78C4XM0 78C5XM0 78C6XM0
Yellow 78C1XY0 78C2XY0 78C3XY0 78C4XY0 78C5XY0 78C6XY0
Black 78C1XK0 78C2XK0 78C3XK0 78C4XK0 78C5XK0 78C6XK0
Ultra high yield Return Program toner cartridges2
Cyan 78C1UC0 78C2UC0 78C3UC0 78C4UC0 78C5UC0 78C6UC0
Magenta 78C1UM0 78C2UM0 78C3UM0 78C4UM0 78C5UM0 78C6UM0
Yellow 78C1UY0 78C2UY0 78C3UY0 78C4UY0 78C5UY0 78C6UY0
Black 78C1UK0 78C2UK0 78C3UK0 78C4UK0 78C5UK0 78C6UK0
1 Supported only in the CX421, CX522, CX622, and CX625 printer models.
2 Supported only in the CX622 and CX625 printer models.
For more information on countries located in each region, go to www.lexmark.com/regions.
Lexmark CX421, CX522, CX622, and CX625 Regular toner cartridges
Item Part number
Extra high yield toner cartridges1
Cyan 78C0X20
Magenta 78C0X30
Yellow 78C0X40
Black 78C0X10
Ultra high yield toner cartridges2
Cyan 78C0U20
Magenta 78C0U30
Yellow 78C0U40
1 Supported only in the CX421 and CX522 printer models.
2 Supported only in the CX622 and CX625 printer models.
Maintaining the printer 177
Item Part number
Black 78C0U10
1 Supported only in the CX421 and CX522 printer models.
2 Supported only in the CX622 and CX625 printer models.
Lexmark MC2325, MC2425, MC2535, and MC2640 Return Program toner cartridges
Item United States
and Canada
European
Economic
Area
Rest of Asia
Pacific
Latin America Rest of
Europe,
Middle East,
and Africa
Australia and
New Zealand
Return Program toner cartridges
Cyan C2310C0 C2320C0 C2330C0 C2340C0 C2350C0 C2360C0
Magenta C2310M0 C2320M0 C2330M0 C2340M0 C2350M0 C2360M0
Yellow C2310Y0 C2320Y0 C2330Y0 C2340Y0 C2350Y0 C2360Y0
Black C2310K0 C2320K0 C2330K0 C2340K0 C2350K0 C2360K0
High yield Return Program toner cartridges
Cyan C231HC0 C232HC0 C233HC0 C234HC0 C235HC0 C236HC0
Magenta C231HM0 C232HM0 C233HM0 C234HM0 C235HM0 C236HM0
Yellow C231HY0 C232HY0 C233HY0 C234HY0 C235HY0 C236HY0
Black C231HK0 C232HK0 C233HK0 C234HK0 C235HK0 C236HK0
Extra high yield Return Program toner cartridges1
Cyan C241XC0 C242XC0 C243XC0 C244XC0 C245XC0 C246XC0
Magenta C241XM0 C242XM0 C243XM0 C244XM0 C245XM0 C246XM0
Yellow C241XY0 C242XY0 C243XY0 C244XY0 C245XY0 C246XY0
Black C241XK0 C242XK0 C243XK0 C244XK0 C245XK0 C246XK0
Ultra high yield Return Program toner cartridge2
Black C251UK0 C252UK0 C253UK0 C254UK0 C255UK0 C256UK0
1 Supported only in the MC2425, MC2535, and MC2640 printer models.
2 Supported only in the MC2535 and MC2640 printer models.
For more information on countries located in each region, go to www.lexmark.com/regions.
Maintaining the printer 178
Lexmark MC2325, MC2425, MC2535, and MC2640 Regular toner cartridges
Item Part number
High yield toner cartridges1
Cyan C230H20
Magenta C230H30
Yellow C230H40
Black C230H10
Extra high yield toner cartridges
Cyan2C240X20
Magenta2C240X30
Yellow2C240X40
Black3C240X10
Ultra high yield toner cartridge4
Black C250U10
1 Supported only in the MC2325 printer model.
2 Supported only in the MC2425, MC2535, and MC2640 printer models.
3 Supported only in the MC2425 printer model.
4 Supported only in MC2535 and MC2640 printer models.
Lexmark XC2235 Regular toner cartridges
Item United States,
Canada, Australia,
and New Zealand
Europe, Middle East,
and Africa
Rest of Asia Pacific Latin America
Cyan 24B7154 24B7178 24B7202 24B7230
Magenta 24B7155 24B7179 24B7203 24B7231
Yellow 24B7156 24B7180 24B7204 24B7232
Black 24B7157 24B7181 24B7205 24B7233
Lexmark XC4240 Regular toner cartridges
Item United States,
Canada, Australia,
and New Zealand
Europe, Middle East,
and Africa
Rest of Asia Pacific Latin America
Cyan 24B7158 24B7182 24B7206 24B7234
Magenta 24B7159 24B7183 24B7207 24B7235
Yellow 24B7160 24B7184 24B7208 24B7236
Black 24B7161 24B7185 24B7209 24B7237
Maintaining the printer 179
Ordering an imaging kit
Item Part number
Return Program imaging kit
Black Return Program imaging kit 78C0ZK0
Black and color Return Program imaging kit 78C0ZV0
Regular imaging kit
Black imaging kit 78C0Z10
Black and color imaging kit 78C0Z50
Ordering a waste toner bottle
Item Part number
Waste toner bottle 78C0W00
Ordering a maintenance kit
Match the maintenance kit to the printer voltage.
Notes:
•Using certain types of paper may require more frequent replacement of the maintenance kit.
•The maintenance kit includes a fuser and pick tires. These parts may be individually ordered and
replaced if necessary.
Item Part number
100 V fuser maintenance kit 41X2095
110 V fuser maintenance kit 41X2096
220 V fuser maintenance kit 41X2097
Note: Only an authorized service technician can replace the maintenance kit. Contact your service provider.
Replacing parts and supplies
Replacing a toner cartridge
1Open door B until it clicks into place.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Maintaining the printer 180
2Remove the used toner cartridge.
3Unpack the new toner cartridge.
Maintaining the printer 181
4Insert the new toner cartridge.
5Close door B.
Replacing the waste toner bottle
1Open door B until it clicks into place.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Maintaining the printer 182
2Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer 183
3Remove the right side cover.
4Remove the used waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
5Unpack the new waste toner bottle.
Maintaining the printer 184
6Insert the new waste toner bottle.
7Insert the right side cover.
Maintaining the printer 185
8Close door B.
9Close door A.
Replacing an imaging kit
1Open door B until it clicks into place.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
2Open door A.
Maintaining the printer 186
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
3Remove the right side cover.
Maintaining the printer 187
4Remove the waste toner bottle.
5Remove the toner cartridges.
Maintaining the printer 188
6Remove the used imaging kit.
7Unpack the new imaging kit.
Black imaging kit Black and color imaging kit
Notes:
•The black imaging kit includes the imaging kit and the black developer unit.
•The black and color imaging kit includes the imaging kit and the black, cyan, magenta, and yellow
developer units.
•When replacing the black imaging kit, save the cyan, magenta, and yellow developer units from the
used imaging kit.
Maintaining the printer 189
8Remove the packing material.
Note: If you are replacing the black imaging kit, then insert the magenta, cyan, and yellow developer
units into the new imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of
future print jobs.
Maintaining the printer 190
9Insert the imaging kit until it is fully seated.
10 Insert the toner cartridges.
Maintaining the printer 191
11 Insert the waste toner bottle.
12 Insert the right side cover.
Maintaining the printer 192
13 Close door B.
14 Close door A.
Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
Maintaining the printer 193
•If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to http://support.lexmark.com or contact customer support.
Saving energy and paper
Configuring power save mode settings
Sleep mode
1From the control panel, navigate to:
Settings > Device > Power Management > Timeouts > Sleep Mode
For non‑touch‑screen printer models, press to navigate through the settings.
2Enter the amount of time that the printer stays idle before it enters Sleep mode.
Hibernate mode
1From the control panel, navigate to:
Settings > Device > Power Management > Timeouts > Hibernate Timeout
For non‑touch‑screen printer models, press to navigate through the settings.
2Select the amount of time before the printer enters Hibernate mode.
Notes:
•Make sure to wake the printer from Hibernate mode before sending a print job.
•To wake the printer from Hibernate mode, press the power button.
•The Embedded Web Server is disabled when the printer is in Hibernate mode.
Maintaining the printer 194
Adjusting the brightness of the display
Note: This setting is available only in some printer models.
1From the control panel, navigate to:
Settings > Device > Preferences
For non-touch-screen printer models, press to navigate through the settings.
2In the Screen Brightness menu, adjust the setting.
Conserving supplies
•Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
•Print multiple pages on a single sheet of paper.
•Use the preview feature to see how the document looks like before printing it.
•Print one copy of the document to check its content and format for accuracy.
Recycling
Recycling Lexmark products
To return Lexmark products for recycling:
1Go to www.lexmark.com/recycle.
2Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most ecient and environmentally sensitive manner and that there is less packaging to
dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also oers recycling of packaging components in some countries or regions. For more
information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Maintaining the printer 195
Clearing jams
Avoiding jams
Load paper properly
•Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
•Do not load or remove a tray while the printer is printing.
•Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
•Do not slide paper into the tray. Load paper as shown in the illustration.
•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
•Push the tray firmly into the printer after loading paper.
Use recommended paper
•Use only recommended paper or specialty media.
•Do not load paper that is wrinkled, creased, damp, bent, or curled.
Clearing jams 196
•Flex, fan, and align the paper edges before loading.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, weights, or types in the same tray.
•Make sure that the paper size and type are set correctly on the computer or printer control panel.
•Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
•When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed
page has been cleared. Check your printed output for blank pages.
•When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam location
1Automatic document feeder (ADF)
2Standard bin
3Door A
4Trays
5Multipurpose feeder
6Manual feeder
Clearing jams 197
Paper jam in trays
1Remove the tray.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Insert the tray.
Paper jam in door A
Paper jam below the fuser
1Open door A, and then open door B until it clicks into place.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Clearing jams 198
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 199
3Close doors B and A.
Paper jam in the fuser
1Open doors A and B.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Clearing jams 200
2Open the fuser access door, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 201
3Close doors B and A.
Paper jam in the duplex unit
1Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Clearing jams 202
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Close door A.
Clearing jams 203
Paper jam in door C
1Remove all original documents from the ADF tray.
2Open door C.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
3Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4Close door C.
Paper jam in the standard bin
1Open door B until it clicks into place, and then remove the jammed paper.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Note: Make sure that all paper fragments are removed.
Clearing jams 204
2Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Clearing jams 205
3Open the fuser access door, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 206
4Close doors A and B.
Clearing jams 207
Paper jam in the multipurpose feeder
Note: The multipurpose feeder is available only in some printer models.
1Remove paper from the multipurpose feeder.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Flex, fan, and align the paper edges before loading.
4Reload paper.
Clearing jams 208
Paper jam in the manual feeder
1Remove the tray.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Insert the tray.
Clearing jams 209
Troubleshooting
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
“Blank or white pages” on
page 211
“Dark print” on page 212 “Ghost images” on page 213 “Gray or colored background”
on page 215
“Incorrect margins” on
page 215
“Light print” on page 216 “Missing colors” on page 218 “Mottled print and dots” on
page 219
“Paper curl” on page
243
“Print crooked or skewed”
on page 220
“Solid color or black images”
on page 221
“Text or images cut o” on
page 221
Troubleshooting 210
“Toner easily rubs o” on
page 222
“Uneven print density” on
page 223
“Horizontal dark lines” on
page 224
“Vertical dark lines” on
page 225
“Horizontal white lines”
on page 227
“Vertical white lines” on
page 228
“Repeating defects” on
page 229
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 211
Action Yes No
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the printer printing blank or white pages?
Contact customer
support.
The problem is
solved.
Dark print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Is the print too dark?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, reduce toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to:
Settings > Print > Quality > Toner Darkness
bPrint the document.
Is the print too dark?
Go to step 3. The problem is
solved.
Troubleshooting 212
Action Yes No
Step 3
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Is the print too dark?
Go to step 4. The problem is
solved.
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
aReplace textured or rough paper with plain paper.
bPrint the document.
Is the print too dark?
Go to step 6. The problem is
solved.
Step 6
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print too dark?
Contact customer
support.
The problem is
solved.
Ghost images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 213
Action Yes No
Step 1
aLoad the tray with the correct paper type.
bPrint the document.
Do ghost images appear on prints?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Do ghost images appear on prints?
Go to step 3. The problem is
solved.
Step 3
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Do ghost images appear on prints?
Go to step 4. The problem is
solved.
Step 4
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do ghost images appear on prints?
Contact customer
support.
The problem is
solved.
Troubleshooting 214
Gray or colored background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Does gray or colored background appear on prints?
Go to step 2. The problem is
solved.
Step 2
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Does gray or colored background appear on prints?
Contact customer
support.
The problem is
solved.
Incorrect margins
Troubleshooting 215
Action Yes No
Step 1
aAdjust the paper guides to the correct position for the paper
loaded.
bPrint the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
Step 2
aSet the paper size from the control panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Are the margins correct?
The problem is
solved.
Go to step 3.
Step 3
aDepending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Note: Make sure that the setting matches the paper loaded.
bPrint the document.
Are the margins correct?
The problem is
solved.
Contact customer
support.
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Is the print light?
Go to step 2. The problem is
solved.
Troubleshooting 216
Action Yes No
Step 2
aDepending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to:
Settings > Print > Quality > Toner Darkness
bPrint the document.
Is the print light?
Go to step 3. The problem is
solved.
Step 3
aTurn o Color Saver.
From the control panel, navigate to:
Settings > Print > Quality > Color Saver
bPrint the document.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
Check if paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 6. Go to step 7.
Step 6
aReplace textured or rough paper with plain paper.
bPrint the document.
Is the print light?
Go to step 7. The problem is
solved.
Step 7
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print light?
Go to step 8. The problem is
solved.
Troubleshooting 217
Action Yes No
Step 8
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the print light?
Contact customer
support.
The problem is
solved.
Missing colors
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
aRemove the toner cartridge of the missing color.
bRemove the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
cRemove, and then insert the developer unit of the missing color.
dInsert the imaging kit.
eInsert the toner cartridge.
fPrint the document.
Are some colors missing on prints?
Contact customer
support.
The problem is
solved.
Troubleshooting 218
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 2. Contact customer
support.
Step 2
aFrom the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bCheck if the paper size and paper type settings match the
paper loaded.
Note: Make sure that paper does not have texture or rough
finishes.
Do the settings match?
Go to step 4. Go to step 3.
Step 3
aDepending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: Make sure that the settings match the paper loaded.
bPrint the document.
Is the print mottled?
Go to step 4. The problem is
solved.
Step 4
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print mottled?
Go to step 5. The problem is
solved.
Troubleshooting 219
Action Yes No
Step 5
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the print mottled?
Contact customer
support.
The problem is
solved.
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aAdjust the paper guides in the tray to the correct position for
the paper loaded.
bPrint the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print crooked or skewed?
Go to step 3. The problem is
solved.
Troubleshooting 220
Action Yes No
Step 3
aCheck if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
bPrint the document.
Is the print crooked or skewed?
Contact customer
support.
The problem is
solved.
Solid color or black images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the printer printing solid color or black images?
Contact customer
support.
The problem is
solved.
Text or images cut o
Troubleshooting 221
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aAdjust the paper guides in the tray to the correct position for
the paper loaded.
bPrint the document.
Are text or images cut o?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Are text or images cut o?
Go to step 3. The problem is
solved.
Step 3
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Are text or images cut o?
Contact customer
support.
The problem is
solved.
Toner easily rubs o
Troubleshooting 222
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Does toner easily rub o?
Go to step 2. The problem is
solved.
Step 2
aCheck if the paper weight is supported.
Note: If paper weight is not supported, then load a supported
one.
bPrint the document.
Does toner easily rub o?
Go to step 3. The problem is
solved.
Step 3
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Does toner easily rub o?
Contact customer
support.
The problem is
solved.
Uneven print density
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 223
Action Yes No
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the print density uneven?
Contact customer
support.
The problem is
solved.
Horizontal dark lines
Notes:
•Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
•If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Do dark lines appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 224
Action Yes No
Step 2
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
bPrint the document.
Do dark lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do dark lines appear on prints?
Contact customer
support.
The problem is
solved.
Vertical dark lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 225
Action Yes No
Step 1
Using a blank sheet of paper, make a two‑sided copy using the
ADF.
Do vertical dark lines or streaks appear on prints?
Go to step 2. Go to step 3.
Step 2
Using a damp, soft, lint-free cloth, wipe the following areas:
•ADF glass pad (A) and ADF glass (B)
•ADF glass pad (A) and ADF glass (B) in door C
Do vertical dark lines or streaks appear on prints?
Go to step 3. The problem is
solved.
Troubleshooting 226
Action Yes No
Step 3
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Do vertical dark lines or streaks appear on prints?
Go to step 4. The problem is
solved.
Step 4
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
bPrint the document.
Do vertical dark lines or streaks appear on prints?
Go to step 5. The problem is
solved.
Step 5
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light can cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do vertical dark lines or streaks appear on prints?
Contact customer
support.
The problem is
solved.
Horizontal white lines
Troubleshooting 227
Notes:
•Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
•If horizontal white lines keep appearing on your prints, then see the “Repeating defects” topic.
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Do horizontal white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light can cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do horizontal white lines appear on prints?
Contact customer
support.
The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 228
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
Check if you are using the recommended paper type.
aLoad the paper source with the recommended paper type.
bPrint the document.
Do vertical white lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do vertical white lines appear on prints?
Contact customer
support.
The problem is
solved.
Repeating defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 229
Action Yes No
aUsing the Print Quality Test Pages, measure the distance
between the repeating defects on the aected color page.
bCheck if the repeating defects match any of the following
measurements:
Imaging kit
•94.20 mm (3.71 in.)
•29.80 mm (1.17 in.)
•23.20 mm (0.91 in.)
Developer unit
•43.90 mm (1.73 in.)
•45.50 mm (1.79 in.)
Transfer module
•37.70 mm (1.48 in.)
•78.50 mm (3.09 in.)
•55 mm (2.17 in.)
Fuser
•79.80 mm (3.14 in.)
•94.30 mm (3.71 in.)
Do the repeating defects match any of the measurements?
Take note of the
distance, and then
contact customer
support.
Take note of the
distance, and then
contact customer
support.
Print jobs do not print
Action Yes No
Step 1
aFrom the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
aCheck if the printer is on.
bResolve any error messages that appear on the display.
cPrint the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Troubleshooting 230
Action Yes No
Step 3
aCheck if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
aTurn o the printer, wait for about 10 seconds, and then turn on
the printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
aRemove, and then reinstall the print driver.
bPrint the document.
Is the document printed?
The problem is
solved.
Contact customer
support.
Slow printing
Action Yes No
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Go to step 2. The problem is
solved.
Step 2
aMake sure that the printer is not in Quiet Mode.
•From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Device
Operations > Quiet Mode
For non‑touch‑screen printer models, press to navigate
through the settings.
bPrint the document.
Is the printer printing slow?
Go to step 3. The problem is
solved.
Troubleshooting 231
Action Yes No
Step 3
aDepending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
bSet the resolution to 4800 CQ.
cPrint the document.
Is the printer printing slow?
Go to step 4. The problem is
solved.
Step 4
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type. For non‑touch‑screen printer models,
press to navigate through the settings.
•Heavier paper prints more slowly.
•Paper narrower than letter, A4, and legal may print more
slowly.
bPrint the document.
Is the printer printing slow?
Go to step 5. The problem is
solved.
Step 5
aMake sure that the printer settings for texture and weight match
the paper being loaded.
From the control panel, navigate to:
Settings > Paper > Media Configuration > Media Types
For non‑touch‑screen printer models, press to navigate
through the settings.
Note: Rough paper textures and heavy paper weights may
print more slowly.
bPrint the document.
Is the printer printing slow?
Go to step 6. The problem is
solved.
Step 6
Remove held jobs.
Is the printer printing slow?
Go to step 7. The problem is
solved.
Troubleshooting 232
Action Yes No
Step 7
aMake sure that the printer is not overheating.
Notes:
•Allow the printer to cool down after a long print job.
•Observe the recommended ambient temperature for the
printer. For more information, see “Selecting a location
for the printer” on page 11.
bPrint the document.
Is the printer printing slow?
Contact customer
support.
The problem is
solved.
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
aCheck if you are printing on the correct paper.
bPrint the document.
Is the document printed on the correct paper?
Go to step 2. Load the correct
paper size and paper
type.
Step 2
aDepending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press to navigate
through the settings.
bMake sure that the settings match the paper loaded.
cPrint the document.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
aCheck if the trays are linked.
For more information, see “Linking trays” on page 36.
bPrint the document.
Is the document printed from the correct tray?
The problem is
solved.
Contact customer
support.
Troubleshooting 233
Confidential and other held documents do not print
Action Yes No
Step 1
aFrom the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
bPrint the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
•Delete the print job, and then send it again.
•For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
aOpen the Printing Preferences dialog.
bFrom the Print and Hold section, select Keep duplicate
documents.
cEnter a PIN.
dResend the print job.
For Macintosh users
aSave and name each job dierently.
bSend the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
aDelete some held jobs to free up printer memory.
bResend the print job.
Are the documents printed?
The problem is
solved.
Go to step 5.
Step 5
aAdd printer memory.
bResend the print job.
Are the documents printed?
The problem is
solved.
Contact customer
support.
Troubleshooting 234
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Step 6
Turn o the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 8.
Step 8
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact customer
support.
Troubleshooting 235
Unable to read flash drive
Action Yes No
Step 1
Check if the printer is not busy processing another print, copy,
scan, or fax job.
Is the printer ready?
Go to step 2. Wait for the printer to
finish processing the
other job.
Step 2
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 44.
Is the flash drive supported?
Go to step 3. Insert a supported
flash drive.
Step 3
Remove, and then insert the flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Contact customer
support.
Enabling the USB port
From the control panel, navigate to:
Settings > Network/Ports > USB > Enable USB Port
For non-touch-screen printer models, press to navigate through the settings.
Troubleshooting 236
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
View the printer IP address:
•From the home screen
•From the TCP/IP section in the Network/Ports menu
•By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
•Internet Explorer® version 11 or later
•Microsoft EdgeTM
•Safari version 6 or later
•Google ChromeTM version 32 or later
•Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Troubleshooting 237
Action Yes No
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact customer
support.
Cannot connect the printer to the Wi‑Fi network
Action Yes No
Step 1
Make sure that Active Adapter is set to Auto.
From the control panel, navigate to:
Settings > Network/Ports > Network Overview > Active Adapter
> Auto
For non‑touch‑screen printer models, press to navigate
through the settings.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Go to step 2.
Step 2
Check if the correct Wi‑Fi network is selected.
Note: Some routers may share the default SSID.
Are you connecting to the correct Wi‑Fi network?
Go to step 4. Go to step 3.
Step 3
Connect to the correct Wi‑Fi network. For more information, see
“Connecting the printer to a Wi‑Fi network” on page 168.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Go to step 4.
Step 4
Check the wireless security mode.
From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wireless Security Mode
For non‑touch‑screen printer models, press to navigate
through the settings.
Is the correct wireless security mode selected?
Go to step 6. Go to step 5.
Step 5
Select the correct wireless security mode.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Go to step 6.
Troubleshooting 238
Action Yes No
Step 6
Make sure that you entered the correct network password.
Note: Take note of the spaces, numbers, and capitalization in the
password.
Can the printer connect to the Wi‑Fi network?
The problem is
solved.
Contact customer
support.
Checking the printer connectivity
1Print the Network Setup Page.
From the control panel, navigate to:
Settings > Reports > Network > Network Setup Page
For non-touch-screen printer models, press to navigate through the settings.
2Check the first section of the page and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
Hardware options problems
Cannot detect internal option
Action Yes No
Step 1
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Print the Menu Settings Page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4. Go to step 3.
Troubleshooting 239
Action Yes No
Step 3
Check if the internal option is installed properly into the controller
board.
aTurn o the printer, and then unplug the power cord from the
electrical outlet.
bMake sure that the internal option is installed in the appropriate
connector in the controller board.
cConnect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the internal option operate correctly?
The problem is
solved.
Go to step 4.
Step 4
aCheck if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see “Adding available options in the print driver”
on page 273.
bResend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact customer
support.
Defective flash detected
Try one or more of the following:
•Replace the defective flash memory.
•From the printer control panel, select Continue to ignore the message and continue printing.
•Cancel the current print job.
Not enough free space in flash memory for resources
Try one or more of the following:
•From the printer control panel, select Continue to clear the message and continue printing.
•Delete fonts, macros, and other data stored in the flash memory.
•Install flash memory with larger capacity.
Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Troubleshooting 240
Unformatted flash detected
Try one or more of the following:
•From the control panel, select Continue to stop the defragmentation and continue printing.
•Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and needs to be
replaced.
Issues with supplies
Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
•The first number in the message after 42 indicates the region of the printer.
•The second number in the message after 42 indicates the region of the cartridge.
Printer and toner cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test pages.
From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
Troubleshooting 241
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, from the control panel, press and hold X and # simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and
supplies” on page 176.
If the printer does not print after pressing and holding X and # simultaneously for 15 seconds, then reset
the supply usage counter.
1From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters
2Select the part or supply that you want to reset, and then select Start.
3Read the warning message, and then select Continue.
4Press and hold X and # simultaneously for 15 seconds to clear the message.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Scanner maintenance required, use ADF Kit
The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or
contact your service representative, and then report the message.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
aUse an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
bSend the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
aMake sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press to navigate
through the settings.
bSend the print job.
Does the envelope seal when printing?
Contact customer
support.
The problem is
solved.
Troubleshooting 242
Collated printing does not work
Action Yes No
Step 1
aFrom the control panel, navigate to:
Settings > Print > Layout > Collate
For non‑touch‑screen printer models, press to navigate
through the settings.
bSelect On [1,2,1,2,1,2].
cPrint the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Step 2
aFrom the document that you are trying to print, open the Print
dialog, and then select Collate.
bPrint the document.
Is the document collated correctly?
The problem is
solved.
Go to step 3.
Step 3
aReduce the number of pages to print.
bPrint the document.
Are the pages collated correctly?
The problem is
solved.
Contact customer
support.
Paper curl
Action Yes No
Step 1
aAdjust the guides in the tray to the correct position for the paper
loaded.
bPrint the document.
Is the paper curled?
Go to step 2. The problem is
solved.
Troubleshooting 243
Action Yes No
Step 2
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Is the paper curled?
Go to step 3. The problem is
solved.
Step 3
Print on the other side of the paper.
aRemove paper, flip it over, and then reload paper.
bPrint the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Step 4
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the paper curled?
Contact customer
support.
The problem is
solved.
Tray linking does not work
Action Yes No
Step 1
aCheck if the trays contain the same paper size and paper type.
bCheck if the paper guides are positioned correctly.
cPrint the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Troubleshooting 244
Action Yes No
Step 2
aFrom the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non-touch-screen printer models, press to navigate
through the settings.
bSet the paper size and paper type to match the paper loaded
in the linked trays.
cPrint the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
aMake sure that Tray Linking is set to Automatic. For more
information, see “Linking trays” on page 36.
bPrint the document.
Do the trays link correctly?
The problem is
solved.
Contact customer
support.
Paper frequently jams
Action Yes No
Step 1
aRemove the tray.
bCheck if paper is loaded correctly.
Notes:
•Make sure that the paper guides are positioned correctly.
•Make sure that the stack height is below the maximum
paper fill indicator.
•Make sure to print on recommended paper size and type.
cInsert the tray.
dPrint the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
aFrom the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press to navigate
through the settings.
bSet the correct paper size and type.
cPrint the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Troubleshooting 245
Action Yes No
Step 3
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Do paper jams occur frequently?
Contact customer
support.
The problem is
solved.
Jammed pages are not reprinted
Action Yes No
aFrom the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
For non‑touch‑screen printer models, press to navigate
through the settings.
bIn the Jam Recovery menu, select On or Auto.
cPrint the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact customer
support.
Color quality problems
Adjusting toner darkness
1From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
For non-touch-screen printer models, press to navigate through the settings.
2Adjust the setting.
3Apply the changes.
Modifying the colors in printed output
For non-touch-screen printer models, press to navigate through the settings.
1From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Correction
2From the Color Correction menu, select Manual > Color Correction Content.
3Choose the appropriate color conversion setting.
Troubleshooting 246
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
•Vivid—Produces brighter, more saturated colors and may be
applied to all incoming color formats.
•sRGB Display—Produces an output that approximates the colors
displayed on a computer monitor. Black toner usage is optimized
for printing photographs.
•Display‑True Black—Produces an output that approximates the
colors displayed on a computer monitor. This setting uses only
black toner to create all levels of neutral gray.
•sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black toner usage is optimized for
printing business graphics.
•O
CMYK Image
CMYK Text
CMYK Graphics
•US CMYK—Applies color correction to approximate the
Specifications for Web Oset Publishing (SWOP) color output.
•Euro CMYK—Applies color correction to approximate Euroscale
color output.
•Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
•O
FAQ about color printing
What is RGB color?
RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce
a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors
observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.
What is CMYK color?
CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black
used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various
amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color
laser printers create colors in this manner.
How is color specified in a document to be printed?
Software programs are used to specify and modify the document color using RGB or CMYK color
combinations. For more information, see the software program Help topics.
How does the printer know what color to print?
When printing a document, information describing the type and color of each object is sent to the printer and
is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta,
yellow, and black toner used to produce the color you want. The object information determines the application
of color conversion tables. For example, it is possible to apply one type of color conversion table to text while
applying a dierent color conversion table to photographic images.
Troubleshooting 247
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to
process objects. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images). It is also specific to how the color of the object is specified in the software program
(RGB or CMYK combinations). To apply a dierent color conversion table manually, see “Modifying the colors
in printed output” on page 246.
If the software program does not specify colors with RGB or CMYK combinations, then manual color correction
is not useful. It is also not eective if the software program or the computer operating system controls the
adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for
the documents.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available
from the Color Samples page of the Embedded Web Server. Selecting any sample set generates
multiple‑page prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination,
depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB
combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, you can identify the box with color closest to the color being matched.
The color combination labeled on the box can then be used for modifying the color of the object in a software
program. For more information, see the software program Help topics. Manual color correction may be
necessary to use the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on:
•The Color Correction setting being used (Auto, O, or Manual)
•The type of object being printed (text, graphics, or images)
•How the color of the object is specified in the software program (RGB or CMYK combinations)
If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples
pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified
in the program through color management. In these situations, the printed color may not be an exact match
of the Color Samples pages.
The print appears tinted
Action Yes No
Step 1
Perform Color Adjust.
aFrom the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
For non-touch-screen printer models, press to navigate
through the settings.
bPrint the document.
Does the print appear tinted?
Go to step 2. The problem is
solved.
Troubleshooting 248
Action Yes No
Step 2
aFrom the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color
Balance
For non-touch-screen printer models, press to navigate
through the settings.
bAdjust the settings.
cPrint the document.
Does the print appear tinted?
Contact customer
support.
The problem is
solved.
E-mailing problems
Cannot send e‑mails
Action Yes No
Step 1
Make sure that the e‑mail SMTP settings are configured correctly.
For more information, see “Configuring the e‑mail SMTP settings”
on page 51.
Can you send an e‑mail?
The problem is
solved.
Go to step 2.
Step 2
Make sure that you are using the correct password. Depending on
your e‑mail service provider, use your account password, app
password, or authentication password. For more information, see
“Configuring the e‑mail SMTP settings” on page 51.
Can you send an e‑mail?
The problem is
solved.
Go to step 3.
Step 3
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you send an e‑mail?
The problem is
solved.
Contact customer
support.
Troubleshooting 249
Faxing problems
Caller ID is not shown
Note: These instructions apply only to printers that support analog fax. For more information, see “Setting up
the printer to fax” on page 61.
Action Yes No
Enable caller ID.
From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin
Controls > Enable Caller ID
For non-touch-screen printer models, press to navigate
through the settings.
Does the caller ID appear?
The problem is
solved.
Contact customer
support.
Cannot send or receive faxes using analog fax
Action Yes No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
•Telephone
•Handset
•Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Step 3
Check for a dial tone.
•Call the fax number to check if it is working properly.
•If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Troubleshooting 250
Action Yes No
Step 4
Check the telephone wall jack.
aConnect the analog telephone directly to the wall jack.
bListen for a dial tone.
cIf you do not hear a dial tone, then use a dierent telephone
cable.
dIf you still do not hear a dial tone, then connect the analog
telephone to a dierent wall jack.
eIf you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
The problem is
solved.
Go to step 5.
Step 5
Check if the printer is connected to an analog phone service or to
the correct digital connector.
•If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
•If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
•If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.
Can you send or receive a fax?
The problem is
solved.
Go to step 6.
Step 6
Temporarily disconnect other equipment and disable other
telephone services.
aDisconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
bDisable call waiting and voice mail. For more information,
contact your telephone company.
Can you send or receive a fax?
The problem is
solved.
Go to step 7.
Step 7
Scan the original document one page at a time.
aDial the fax number.
bScan the document.
Can you send or receive a fax?
The problem is
solved.
Contact customer
support.
Troubleshooting 251
Can receive but not send faxes using analog fax
Action Yes No
Step 1
Load an original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
•Check if the shortcut number is set for the telephone number
that you want to dial.
•Dial the telephone number manually.
Can you send faxes?
The problem is
solved.
Contact customer
support.
Can send but not receive faxes using analog fax
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Rings to
Answer
For non-touch-screen printer models, press to navigate
through the settings.
Can you receive faxes?
The problem is
solved.
Go to step 3.
Step 3
If the printer is printing blank pages, then see “Blank or white
pages” on page 211.
Can you receive faxes?
The problem is
solved.
Contact customer
support.
Troubleshooting 252
Cannot set up etherFAX
Action Yes No
Step 1
Check the printer connectivity.
aPrint the Network Setup Page. From the control panel, navigate
to:
Settings > Reports > Network > Network Setup Page
For non-touch-screen printer models, press to navigate
through the settings.
bCheck the network status.
Is the printer connected to the network?
Go to step 3. Go to step 2.
Step 2
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you set up etherFAX?
The problem is
solved.
Go to step 3.
Step 3
Make sure that etherFAX is set up correctly. For more information,
see “Setting up the fax function using etherFAX” on page 64.
Can you set up etherFAX?
The problem is
solved.
Go to
https://www.etherfa
x.net/lexmark.
Cannot send or receive faxes using etherFAX
Action Yes No
Step 1
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to step 2.
Step 2
aFrom the control panel, navigate to:
Settings > Fax > Fax Setup > General Fax Settings.
For non-touch-screen printer models, press to navigate
through the settings.
bMake sure that you have the correct fax number.
cMake sure that Fax Transport is set to etherFAX.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to step 3.
Troubleshooting 253
Action Yes No
Step 3
Split large documents into smaller file sizes.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to
https://www.etherfa
x.net/lexmark.
Poor fax print quality
Action Yes No
Step 1
Make sure that there are no print quality defects.
aFrom the control panel, navigate to Settings > Troubleshooting
> Print Quality Test Pages. For non-touch-screen printer
models, press to navigate through the settings.
bCorrect any print quality defects. For more information, see
“Print quality is poor” on page 211.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
aFrom the control panel, navigate to:
Settings > Fax > Analog Fax Setup > Fax Receive Settings >
Admin Controls
For non-touch-screen printer models, press to navigate
through the settings.
bIn the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Contact customer
support.
Missing information on the fax cover page
Action No Yes
aTurn o the printer, wait for about 10 seconds, and then turn on
the printer.
bSend or retrieve the fax.
Is there missing information on the fax cover page?
The problem is
solved.
Contact customer
support.
Troubleshooting 254
Cannot send the fax cover page from the computer
Action Yes No
Step 1
aMake sure that the print driver is updated. For more information,
see “Installing the printer software” on page 272.
bSend the fax.
Can you send the fax cover page?
The problem is
solved.
Go to step 2.
Step 2
aFrom the document that you are trying to fax, open the Print
dialog.
bSelect the printer, and then click Properties, Preferences,
Options, or Setup.
cClick Fax, and then clear the Always display settings prior to
faxing setting.
dSend the fax.
Can you send the fax cover page?
The problem is
solved.
Contact customer
support.
Scanning problems
Cannot scan from a computer
Action Yes No
Step 1
aTurn o the printer, wait for about 10 seconds, and then turn it
back on.
bResend the scan job.
Can you send the scan job?
The problem is
solved.
Go to step 2.
Step 2
aMake sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
bResend the scan job.
Can you send the scan job?
The problem is
solved.
Contact customer
support.
Troubleshooting 255
Cannot scan to a network folder
Action Yes No
Step 1
aCreate a network folder shortcut.
bScan a document using the shortcut. For more information, see
“Scanning to a network folder using a shortcut” on page 76.
Can you scan a document and save it to a network folder?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the network folder path and format are correct. For
example, //server_hostname/foldername/path, where
server_hostname is a fully qualified domain (FQDN) or IP
address.
Is the network folder path and format correct?
Go to step 3. Go to step 4.
Step 3
Make sure that you have a write access permission to the network
folder.
Can you scan a document and save it to a network folder?
The problem is
solved.
Go to step 4.
Troubleshooting 256
Action Yes No
Step 4
Update the network folder shortcut.
aOpen a web browser, and then type the printer IP address in
the address field.
Notes:
•View the printer IP address on the home screen. The IP
address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it
to load the web page correctly.
bClick Shortcuts, and then select a shortcut.
Note: If you have multiple shortcut types, then select
Network Folder.
cIn the Share Path field, type the network folder path.
Notes:
•If your share path is \\server_hostname
\foldername\path, then
type //server_hostname/foldername/path.
•Make sure that you use forward slashes when typing the
share path.
dFrom the Authentication menu, select your authentication
method.
Note: If Authentication is set to “Use assigned username and
password,” then in the User Name and Password fields, type
your credentials.
eClick Save.
Can you scan a document and save it to a network folder?
The problem is
solved.
Go to step 5.
Step 5
Make sure that the printer and the network folder are connected
to the same network.
Can you scan a document and save it to a network folder?
The problem is
solved.
Contact customer
support.
Partial copies of document or photo
Action Yes No
Step 1
aMake sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
bCopy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Go to step 2.
Troubleshooting 257
Action Yes No
Step 2
aMatch the paper size setting and the paper loaded in the tray.
bCopy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Contact customer
support.
Poor copy quality
Action Yes No
Step 1
aClean the scanner glass and the ADF glass with a damp, soft,
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see “Cleaning the scanner” on page
173.
bMake sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
cCopy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
aCheck the quality of the original document or photo.
bAdjust the scan quality settings.
cCopy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Contact customer
support.
Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
aMake sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
bResend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Troubleshooting 258
Action Yes No
Step 2
Check the file you want to scan.
aMake sure that the file name is not already used in the
destination folder.
bMake sure that the document or photo you want to scan is not
open in another application.
cResend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Step 3
aMake sure that the Append time stamp or the Overwrite
existing file check box is selected in the destination
configuration settings.
bResend the scan job.
Is the scan job successful?
The problem is
solved.
Contact customer
support.
Scanner does not close
Action Yes No
Remove obstructions that keep the scanner cover open.
Did the scanner cover close correctly?
The problem is
solved.
Contact customer
support.
Scanning takes too long or freezes the computer
Action Yes No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact customer
support.
The problem is
solved.
Troubleshooting 259
Scanner does not respond
Action Yes No
Step 1
aCheck if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
bCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 2.
Step 2
aCheck if the printer is turned on.
bResolve any error messages that appear on the display.
cCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 3.
Step 3
aTurn o the printer, wait for about 10 seconds, and then turn the
printer on.
bCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Contact customer
support.
Adjusting scanner registration
1From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual
Registration
For non-touch-screen printer models, press to navigate through the settings.
2From the Print Quick Test menu, select Start.
3Place the Print Quick Test page on the scanner glass, and then select Flatbed Registration.
4From the Copy Quick Test menu, select Start.
5Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are dierent from the original document, then adjust Left Margin and
Top Margin.
6Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.
Troubleshooting 260
Adjusting ADF registration
1From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual
Registration
For non-touch-screen printer models, press to navigate through the settings.
2From the Print Quick Test menu, select Start.
3Place the Print Quick Test page on the ADF tray.
4Select Front ADF Registration or Rear ADF Registration.
Notes:
•To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
•To align Rear ADF Registration, place the test page facedown, short edge first into the ADF.
5From the Copy Quick Test menu, select Start.
6Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are dierent from the original document, then adjust Horizontal
Adjust and Top Margin.
7Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.
Contacting customer support
Before contacting customer support, make sure to have the following information:
•Printer problem
•Error message
•Printer model type and serial number
Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to http://support.lexmark.com.
Troubleshooting 261
Upgrading and migrating
Hardware
Available internal options
•Memory cards
–PCIe
–DDR3 DRAM
–Flash memory
•Optional cards
–Font cards
–Firmware cards
•Forms and Bar Code
•PRESCRIBE
•Printer hard disk (SATA)
Note: Some options are available only in some printer models.
Accessing the controller board
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Using a flat‑head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic
components or connectors.
Upgrading and migrating 262
Upgrading and migrating 263
4Attach the access cover.
5Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near and easily accessible.
6Turn on the printer.
Upgrading and migrating 264
Installing a memory card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Using a flat‑head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 265
4Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card.
5Insert the memory card until it clicks into place.
6Attach the access cover.
7Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8Turn on the printer.
Installing an optional card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Using a flat‑head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any components or connectors.
Upgrading and migrating 266
4Unpack the optional card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card.
5Push the card firmly into place.
Upgrading and migrating 267
Note: The entire length of the connector on the card must touch and be flush against the controller
board.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
6Attach the access cover.
7Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8Turn on the printer.
Installing a printer hard disk
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Using a flat‑head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 268
4Unpack the printer hard disk.
5Attach the hard disk, and then connect the hard disk interface cable to the controller board.
Warning—Potential Damage: Do not touch or press the center of the hard disk.
Upgrading and migrating 269
6Attach the access cover.
7Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8Turn on the printer.
Upgrading and migrating 270
Installing optional trays
Note: Depending on your printer model, you may install a 650‑sheet duo tray or both the 650‑sheet duo tray
and 550‑sheet tray.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Unpack the optional tray, and then remove all packing material.
4Align the printer with the optional tray, and then lower the printer into place.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (40 lb), then it requires
two or more trained personnel to lift it safely.
Note: If you are installing both the optional trays, then place the 550‑sheet tray below the 650‑sheet duo
tray.
Upgrading and migrating 271
5Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
6Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available
options in the print driver” on page 273.
Software
Installing the printer software
Notes:
•The print driver is included in the software installer package.
•For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print
on an AirPrint-certified printer. If you want custom printing features, then download the print driver.
1Obtain a copy of the software installer package.
•From the software CD that came with your printer.
•Go to www.lexmark.com/downloads.
2Run the installer, and then follow the instructions on the computer screen.
Installing the fax driver
1Go to www.lexmark.com/downloads, search for your printer model, and then download the appropriate
installer package.
2From your computer, click Printer Properties, and then navigate to the Configuration tab.
3Select Fax, and then click Apply.
Adding printers to a computer
Before you begin, do one of the following:
•Connect the printer and the computer to the same network. For more information on connecting the printer
to a network, see “Connecting the printer to a Wi‑Fi network” on page 168.
•Connect the computer to the printer. For more information, see “Connecting a computer to the printer” on
page 171.
•Connect the printer to the computer using a USB cable. For more information, see “Attaching cables” on
page 14.
Note: The USB cable is sold separately.
Upgrading and migrating 272
For Windows users
1From a computer, install the print driver.
Note: For more information, see “Installing the printer software” on page 272.
2Open Printers & scanners, and then click Add a printer or scanner.
3Depending on your printer connection, do one of the following:
•Select a printer from the list, and then click Add device.
•Click Show Wi‑Fi Direct printers, select a printer, and then click Add device.
•Click The printer that I want isn’t listed, and then from the Add Printer window, do the following:
aSelect Add a printer using a TCP/IP address or hostname, and then click Next.
bIn the “Hostname or IP address” field, type the printer IP address, and then click Next.
Notes:
–View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
–If you are using a proxy server, then temporarily disable it to load the web page correctly.
cSelect a print driver, and then click Next.
dSelect Use the print driver that is currently installed (recommended), and then click Next.
eType a printer name, and then click Next.
fSelect a printer sharing option, and then click Next.
gClick Finish.
For Macintosh users
1From a computer, open Printers & Scanners.
2Click , and then select a printer.
3From the Use menu, select a print driver.
Notes:
•To use the Macintosh print driver, select either AirPrint or Secure AirPrint.
•If you want custom printing features, then select the Lexmark print driver. To install the driver, see
“Installing the printer software” on page 272.
4Add the printer.
Adding available options in the print driver
For Windows users
1Open the printers folder.
2Select the printer you want to update, and then do either of the following:
•For Windows 7 or later, select Printer properties.
•For earlier versions, select Properties.
3Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4Apply the changes.
Upgrading and migrating 273
For Macintosh users
1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2Navigate to the list of hardware options, and then add any installed options.
3Apply the changes.
Firmware
Exporting or importing a configuration file
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2From the Embedded Web Server, click Export Configuration or Import Configuration.
3Follow the instructions on the screen.
4If the printer supports applications, then do the following:
aClick Apps > select the application > Configure.
bClick Export or Import.
Updating firmware
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your Lexmark representative.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Update Firmware.
3Do either of the following:
•Click Check for updates > I agree, start update.
•Upload the flash file.
Note: To get the latest firmware, go to www.lexmark.com/downloads, and then search for your
printer model.
Upgrading and migrating 274
aBrowse to the flash file.
Note: Make sure that you have extracted the firmware zip file.
bClick Upload > Start.
Upgrading and migrating 275
Notices
Product information
Product name:
Lexmark CX522ade, Lexmark CX522de; Lexmark CX622ade, Lexmark CX622de; Lexmark CX625ade,
Lexmark CX625adhe, Lexmark CX625de; Lexmark MC2425adw; Lexmark MC2535adw; Lexmark
MC2640adwe; Lexmark XC2235; Lexmark XC4240, Lexmark XC4240i
Machine type:
7529
Models:
081, 230, 238, 436, 486, 496, 636, 638, 686, 698, 836, 838, 898
Edition notice
February 2021
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit http://support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
© 2018 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Notices 276
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Trademarks
Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the
United States and/or other countries.
Gmail, Android, Google Play, and Google Chrome are trademarks of Google LLC.
Macintosh, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries. App
Store and iCloud are service marks of Apple Inc., registered in the U.S. and other countries. Use of the Works
with Apple badge means that an accessory has been designed to work specifically with the technology
identified in the badge and has been certified by the developer to meet Apple performance standards.
The Mopria® word mark is a registered and/or unregistered trademark of Mopria Alliance, Inc. in the United
States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
All other trademarks are the property of their respective owners.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 53 (one-sided); 55 (two-sided)
Scanning 53
Copying 56
Ready 16
Values are subject to change. See www.lexmark.com for current values.
Notices 277
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your
local sales oce phone number.
India E-Waste notice
This product including components, consumables, parts and spares complies with the “India E-Waste Rules”
and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated
diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight for cadmium, except for the
exemption set in the Rule.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
EU battery directive
This product may contain a coin‑cell lithium rechargeable battery. This product is in compliance with EU
Directive 2006/66/EC as amended by Directive 2008/12/EC, 2008/103/EC, and 2013/56/EU.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
Notices 278
To return Lexmark cartridges for reuse or recycling, do the following:
1Go to www.lexmark.com/recycle.
2Select the product that you want to recycle.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certified to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.
Temperature information
Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 15 to 80% RH
15.3 to 32.2°C (60 to 90°F) and 8 to 80% RH
Maximum wet bulb temperature2: 22.8°C (73°F)
Non-condensing environment
Printer / cartridge / imaging unit long-
term storage1
Printer / cartridge / imaging unit short-term
shipping
-40 to 43.3°C (-40 to 110°F)
1 Supplies shelf life is approximately 2 years. This is based on storage in a standard oce environment at 22°C (72°F)
and 45% humidity.
2 Wet-bulb temperature is determined by the air temperature and the relative humidity.
Notices 279
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there
is never any human access to laser radiation above a Class I level during normal operation, user maintenance,
or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser
with the following specifications:
Class: IIIb (3b) AlGaInP
Nominal output power (milliwatts): 15
Wavelength (nanometers): 650–670
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy
output from electronic inputs.
One-sided: 400 (CX421, MC2325, MC2425); 530 (CX522,
MC2535, XC2235); 580 (CX622, MC2640); 580 (CX625,
XC4240)
Two-sided: 280 (CX421, MC2325, MC2425); 360 (CX522,
MC2535, XC2235); 420 (CX622, MC2640); 420 (CX625,
XC4240)
Copy The product is generating hard‑copy
output from hard‑copy original
documents.
425 (CX421, MC2325, MC2425); 485 (CX522, MC2535,
XC2235); 560 (CX622, MC2640); 540 (CX625, XC4240)
Scan The product is scanning hard‑copy
documents.
25 (CX421, MC2325, MC2425); 28.5 (CX522, MC2535,
XC2235); 29.5 (CX622, MC2640); 28 (CX625, XC4240)
Ready The product is waiting for a print job. 25 (CX421, MC2325, MC2425); 26.5 (CX522, MC2535,
XC2235); 28.5 (CX622, MC2640); 29.5 (CX625, XC4240)
Sleep Mode The product is in a high‑level
energy‑saving mode.
2.2 (CX421, MC2325, MC2425); 1.9 (CX522, MC2535,
XC2235); 1.8 (CX622, MC2640); 1.8 (CX625, XC4240)
Hibernate The product is in a low‑level
energy‑saving mode.
0.2 (CX421, MC2325, MC2425); 0.2 (CX522, MC2535,
XC2235); 0.2 (CX622, MC2640); 0.2 (CX625, XC4240)
O The product is plugged into an electrical
outlet, but the power switch is turned
o.
0.2 (CX421, MC2325, MC2425); 0.2 (CX522, MC2535,
XC2235); 0.2 (CX622, MC2640); 0.2 (CX625, XC4240)
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Notices 280
Values are subject to change. See www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60
minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but
uses more energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
•Using the Hibernate Timeout
•Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
Notes on EPEAT-registered imaging equipment products:
•Standby power level occurs in Hibernate or O mode.
•The product shall automatically power down to a standby power level of ≤ 1 W. The auto standby function
(Hibernate or O) shall be enabled at product shipment.
O mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Notices 281
Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain the analog facsimile card:
Lexmark Regulatory Type/Model Number:
LEX-M14-002 or LEX-M03-002
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord
(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total RENs, contact your local telephone
company. For products approved after July 23, 2001, the REN for this product is part of the product identifier
that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the
FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
aect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,
Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
International, Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state taris. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
Notices 282
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Innovation, Science and Economic Development Canada technical
specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Innovation, Sciences et Développement économique
Canada.
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a dierent make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the eective hand-over of a call to another device connected to the same
line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should diculties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
Notices 283
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
Lexmark part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
•There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
•The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
•The equipment shall be set to ensure that automatic calls to dierent numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Japanese telecom notice
The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified
by JATE, with the following Certification Number:
A18-0046001 or A11-0160001
Lexmark International, Inc.
LEX-M14-002 or LEX-M03-002
A18-0046001 or A11-0160001
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which
receives metering pulses in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark :
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark
Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen
werden.
Notices 284
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee
che ricevono impulsi remoti in Svizzera.
Regulatory notices for wireless products
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com.
Modular component notice
Wireless models contain one of the following modular components:
Lexmark Regulatory Type/Model Number LEX-M07-001; FCC ID:IYLLEXM07001; IC:2376A-LEXM07001
Lexmark Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001
To determine which modular components are installed in your particular product, refer to the labeling on your
actual product.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Innovation, Science and Economic Development Canada
This device complies with Innovation, Science and Economic Development Canada license-exempt RSS
standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the
device.
Innovation, Sciences et Développement économique Canada
Cet appareil est conforme aux normes RSS exemptes de licence d'Innovation, Sciences et Développement
économique Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit
pas causer d'interférences et (2) il doit accepter toutes les interférences, y compris les celles qui peuvent
entraîner un fonctionnement indésirable.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8
Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. The EEA/EU Importer is: Lexmark
Notices 285
International Technology S.à.r.l. 20, Route de Pré-Bois, ICC Building, Bloc A, CH-1215 Genève, Switzerland. A
declaration of conformity to the requirements of the Directives is available upon request from the Authorized
Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
Compliance is indicated by the CE marking:
EU and other countries statement of radio transmitter operational frequency bands and
maximum RF power
This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the EU. The maximum transmitter EIRP
power output, including antenna gain, is ≤ 20dBm.
United Kingdom (UK) conformity
This product is in conformity with the protection requirements of the Radio Equipment Regulations 2017.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The UK Importer is: Lexmark International Ltd, Highfield House, Foundation Park - 8 Roxborough
Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request
from the UK Importer or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.
Compliance is indicated by the UKCA marking:
UK statement of radio transmitter operational frequency bands and maximum RF power
This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the UK. The maximum transmitter EIRP
power output, including antenna gain, is ≤ 20dBm.
Multiple model information
The following information applies to all CX421 (7529-230), CX522 (7529-436), MC2325 (7529-081), MC2425
(7529-238), MC2535 (7529-486), and XC2235 (7529-496) printer models.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
Notices 286
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
•Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: regulatory@lexmark.com
Innovation, Science and Economic Development Canada compliance
statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’Innovation, Sciences et
Développement économique Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notices 287
日本の VCCI 規定
製品にこのマークが表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU as amended by (EU) 2015/863 on the approximation and harmonization of the
laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed
for use within certain voltage limits, the ecodesign of energy-related products, and on the restrictions of use of
certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8
Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. The EEA/EU Importer is: Lexmark
International Technology S.à.r.l. 20, Route de Pré-Bois, ICC Building, Bloc A, CH-1215 Genève, Switzerland. A
declaration of conformity to the requirements of the Directives is available upon request from the Authorized
Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class B limits of EN 55032 and safety requirements of EN 62368-1.
United Kingdom (UK) conformity
This product is in conformity with the protection requirements of the Electromagnetic Compatibility Regulations
2016, the Electrical Equipment (Safety) Regulations 2016, the Ecodesign for Energy-Related Products and
Energy Information (Amendment) (EU Exit) Regulations 2019, and the Restriction of the Use of Certain Hazardous
Substances in Electrical and Electronic Equipment Regulations 2012.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The UK Importer is: Lexmark International Ltd, Highfield House, Foundation Park - 8 Roxborough
Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request
from the UK Importer or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.
This product satisfies the Class B limits of BS EN 55032 and safety requirements of BS EN 62368-1.
Model‑specific information
The following information applies only to the CX622 (7529-636, 7529-638), CX625 (7529-836, 7529-838),
MC2640 (7529-686), and XC4240 (7529-898) printer models.
Notices 288
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: regulatory@lexmark.com
Innovation, Science and Economic Development Canada compliance
statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’Innovation, Sciences et
Développement économique Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notice to users of Class A products in Brazil
Este produto não é apropriado para uso em ambientes domésticos, pois poderá causar interferências
eletromagnéticas que obrigam o usuário a tomar medidas necessárias para minimizar estas interferências.
Notices 289
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
and 2011/65/EU as amended by (EU) 2015/863 on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within
certain voltage limits, and on the restrictions of use of certain hazardous substances in electrical and electronic
equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8
Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. The EEA/EU Importer is: Lexmark
International Technology S.à.r.l. 20, Route de Pré-Bois, ICC Building, Bloc A, CH-1215 Genève, Switzerland. A
declaration of conformity to the requirements of the Directives is available upon request from the Authorized
Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class A limits of EN 55032 and safety requirements of EN 62368-1.
United Kingdom (UK) conformity
This product is in conformity with the protection requirements of the Electromagnetic Compatibility Regulations
2016, the Electrical Equipment (Safety) Regulations 2016, and the Restriction of the Use of Certain Hazardous
Substances in Electrical and Electronic Equipment Regulations 2012.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The UK Importer is: Lexmark International Ltd, Highfield House, Foundation Park - 8 Roxborough
Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request
from the UK Importer or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.
This product satisfies the Class A limits of BS EN 55032 and safety requirements of BS EN 62368-1.
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN 55032 Class A limits and immunity
requirements of EN 55024. This product is not intended to be used in residential/domestic environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
Notices 290
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Notices 291
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 292
Index
A
accessing the controller
board 262
activating Voice Guidance 29
adapter plug 68
adding contacts 27
adding groups 28
adding hardware options
print driver 273
adding internal options
print driver 273
adding printers to a
computer 272
adjusting
ADF registration 261
scanner registration 260
adjusting fax darkness 72
adjusting speech rate
Voice Guidance 29
adjusting the brightness
display 195
adjusting the default headphone
volume 167
adjusting the default speaker
volume 167
adjusting toner darkness 246
AirPrint
using 42
analog fax
cannot receive faxes 252
setting up 63
answering machine
setting up 65
applications, supported 22
assigning printer to a ring
pattern 70
attaching cables 14
automatic document feeder
(ADF)
using 48, 51, 61, 74
avoiding paper jams 196
B
blocking junk faxes 73
bookmarks
creating 26
creating folders for 27
C
cannot connect printer to
Wi‑Fi 238
cannot open Embedded Web
Server 237
cannot receive faxes using
analog fax 252
cannot scan to a network
folder 256
cannot send e‑mails 249
cannot send or receive faxes
using analog fax 250
cannot send or receive faxes
using etherFAX 253
cannot send the fax cover page
from the computer 255
Card Copy
setting up 22
card stock
loading 33
changing fax resolution 72
changing the printer port settings
after installing ISP 172
changing the wallpaper 23
checking the printer
connectivity 239
checking the status of parts and
supplies 176
cleaning
exterior of the printer 172
interior of the printer 172
scanner 173
cleaning the printer 172
cleaning the scanner 162
cleaning the touch screen 175
clearances around the printer 11
clearing jam
in the multipurpose feeder 208
in trays 198
Cloud Connector profile
creating 26
printing from 47
scanning to 78
collated printing does not
work 243
collating copies
copying 49
Color Correction
manual 246
Color Correction Content 246
computer
connecting to the printer 171
computer, scanning to 74
confidential print jobs 45
configuring daylight saving
time 70
configuring fax speaker
settings 167
configuring supply
notifications 166
configuring the e‑mail server
settings 51
configuring Universal paper 31
configuring Wi‑Fi Direct 170
connecting a computer to the
printer 171
connecting mobile device
to printer 170
connecting printer to distinctive
ring service 70
connecting the printer
to a wireless network 168
connecting to a wireless network
using PIN method 169
using Push Button method 169
conserving supplies 195
contacting customer support 261
contacts
adding 27
deleting 28
editing 28
control panel
Lexmark CX522 18
Lexmark CX622 18
Lexmark MC2535 18
Lexmark MC2640 18
Lexmark XC2235 18
controller board
accessing 262
copy troubleshooting
partial copies of documents or
photos 257
poor copy quality 258
scanner does not respond 260
Index 293
copying
both sides of the paper 49
creating a shortcut 50
using the ADF 48
using the automatic document
feeder (ADF) 48
using the scanner glass 48
copying multiple pages 50
copying multiple pages onto a
single sheet 50
copying on letterhead 49
copying photos 48
creating a Cloud Connector
profile 26
creating a copy shortcut 50
creating a fax destination
shortcut 71
creating a shortcut
copy 50
e‑mail 60
fax destination 71
FTP address 76
creating an e‑mail shortcut 60
creating an FTP shortcut 76
creating bookmarks 26
creating folders
for bookmarks 27
creating shortcuts 23
Customer Support
using 25
customer support
contacting 261
customizing the display 23
D
date and time
fax settings 70
daylight saving time
configuring 70
deactivating the Wi‑Fi
network 171
default headphone volume
adjusting 167
default speaker volume
adjusting 167
Defective flash detected 240
deleting contacts 28
deleting groups 28
Device Quotas
setting up 24
directory list
printing 47
display brightness
adjusting 195
Display Customization
using 23
distinctive ring service, fax
enabling 70
documents, printing
from a computer 42
from a mobile device 42
E
Eco‑Mode
setting 194
Eco‑Settings
configuring 25
editing contacts 28
editing groups 28
emission notices 277, 285, 288
enabling Magnification mode 29
enabling personal identification
numbers 30
enabling spoken passwords 30
enabling the USB port 236
enabling Wi‑Fi Direct 170
encrypting
printer hard disk 164
enlarging a copy 49
envelope seals when
printing 242
envelopes
loading 33, 34
environmental settings 194
erasing memory
from the printer hard disk 164
erasing printer hard disk
memory 164
erasing printer memory 163, 164
etherFAX, using
setting up fax function 64
Ethernet cable 14
Ethernet port 14
exporting a configuration file
using the Embedded Web
Server 274
e‑mail
creating a shortcut 60
sending 59
e‑mail alerts
setting up 166
e‑mail function
setting up 51
e‑mail server
configuring 51
e‑mail service providers 51
e‑mail troubleshooting
cannot send e‑mails 249
e‑mailing
using the automatic document
feeder (ADF) 51
using the scanner glass 51
F
factory default settings
restoring 164
FAQ about color printing 247
fax
forwarding 73
holding 73
sending 70
fax darkness
adjusting 72
fax destination
creating a shortcut 71
fax driver
installing 272
fax log
printing 72
fax resolution
changing 72
fax server, using
setting up the fax function 65
fax setup
country‑ or region‑specific 68
standard telephone line
connection 65
fax speaker settings
configuring 167
fax troubleshooting
caller ID is not shown 250
cannot receive faxes using
analog fax 252
cannot send faxes using analog
fax 252
cannot send or receive faxes
using analog fax 250
cannot send or receive faxes
using etherFAX 253
cannot send the fax cover page
from the computer 255
cannot set up etherFAX 253
missing information on the fax
cover page 254
poor fax print quality 254
Index 294
faxing
setting the date and time 70
using the automatic document
feeder (ADF) 61
using the scanner glass 61
FCC notices 285
finding information about the
printer 10
finding the printer serial
number 15
firmware, updating 274
flash drive
printing from 43
scanning to 77
font sample list
printing 47
forwarding fax 73
FTP address
creating a shortcut 76
FTP server, scanning to
using the control panel 75
fuser maintenance kit
ordering 180
G
groups
adding 28
deleting 28
editing 28
H
hardware options
memory card 265
trays 271
hardware options, adding
print driver 273
held jobs 45
Hibernate mode
setting 194
holding faxes 73
home screen
customizing 22
showing icons 22
home screen icons
using 21
HTTP/FTP Settings menu 150
humidity around the printer 279
I
icons on the home screen
showing 22
imaging kit
ordering 180
replacing 186
importing a configuration file
using the Embedded Web
Server 274
indicator light
understanding the status 19
installing a memory card 265
installing an optional card 266
installing options
printer hard disk 268
installing the fax driver 272
installing the print driver 272
installing the printer
software 272
installing trays 271
internal option is not
detected 239
internal options
firmware card 262
memory card 262
printer hard disk 262
internal options, adding
print driver 273
J
jammed pages are not
reprinted 246
jams
avoiding 196
locating jam areas 197
locations 197
jams, clearing
in the automatic document
feeder 204
in the duplex unit 198
in the fuser 198
in the manual feeder 209
junk faxes
blocking 73
K
keyboard on the display
using 30
L
letterhead
copying on 49
loading 33, 34
Lexmark Mobile Print
using 42
Lexmark ScanBack Utility
using 74
LINE port 14
linking trays 36
loading the manual feeder 34
loading the multipurpose
feeder 33
loading trays 31
locating the security slot 163
M
Magnification mode
enabling 29
making a copy 48
managing screen saver 23
manual color correction
applying 246
manual feeder
loading 34
memory card
installing 265
menu
802.1x 149
About this Printer 95
Accessibility 88
Anonymous Data Collection 88
Confidential Print Setup 158
Configuration Menu 89
Copy Defaults 106
Custom Scan Sizes 105
Device 161
Eco‑Mode 82
Erase Temporary Data Files 159
Ethernet 144
E‑mail Defaults 124
E‑mail Setup 123
Fax 161
Fax Mode 110
Fax Server Setup 120
Fax Setup 110
Flash Drive Print 139
Flash Drive Scan 135
FTP Defaults 130
Help 162
HTML 103
HTTP/FTP Settings 150
Image 103
IPSec 148
Job Accounting 99
Layout 95
Index 295
Local Accounts 154
Login Restrictions 158
LPD Configuration 149
Manage Permissions 153
Media Types 106
Menu Settings Page 160
Miscellaneous 160
Network 162
Network Overview 140
Notifications 83
Out of Service Erase 94
PCL 101
PDF 100
PostScript 101
Power Management 87
Preferences 80
Print 161
Quality 97
Remote Operator Panel 83
Restore Factory Defaults 89
Restrict external network
access 151
Security Audit Log 155
Setup 96
Shortcuts 161
SNMP 147
Solutions LDAP Settings 160
TCP/IP 145
ThinPrint 150
Tray Configuration 104
Troubleshooting 162
Universal Setup 105
USB 151
Visible Home Screen Icons 94
Web Link Setup 130
Wireless 141
Wi‑Fi Direct 144
XPS 100
Menu Settings Page
printing 162
menus
Disk Encryption 159
Schedule USB Devices 155
missing information on the fax
cover page 254
mobile device
connecting to printer 170
printing from 42, 43
Mopria Print Service 42
moving the printer 193
multipurpose feeder
loading 33
N
navigating the screen
using gestures 29
navigating the screen using
gestures 29
network folder
scanning to 76
noise emission levels 277
Non‑Lexmark supply 241
non‑volatile memory 164
erasing 163
Not enough free space in flash
memory for resources 240
notices 277, 278, 280, 281, 285,
286, 288
O
optional card
installing 266
ordering
fuser maintenance kit 180
ordering a black and color
imaging kit 180
ordering a black imaging kit 180
ordering a waste toner
bottle 180
ordering supplies
imaging kit 180
toner cartridge 176
waste toner bottle 180
P
paper jam clearing
standard bin 204
paper jam in door A 198
paper jam in the automatic
document feeder 204
paper jam in the multipurpose
feeder 208
paper jam in the standard
bin 204
paper jam in trays 198
paper jam, clearing
in the automatic document
feeder 204
paper jams
avoiding 196
paper jams, clearing
in the duplex unit 198
in the fuser 198
in the manual feeder 209
parts status
checking 176
personal identification number
method 169
personal identification numbers
enabling 30
photos
copying 48
placing separator sheets
between copies 50
poor fax print quality 254
power button light
understanding the status 19
power cord socket 14
power saver modes
setting 194
print driver
hardware options, adding 273
installing 272
print jobs not printed 230
print quality
cleaning the scanner 173
print quality troubleshooting
blank pages 211
crooked print 220
dark print 212
ghost images on prints 213
gray or colored
background 215
horizontal dark lines 224
horizontal white lines 227
light print 216
missing colors 218
mottled print and dots 219
paper curl 243
print appears tinted 248
repeating defects 229
skewed print 220
solid color or black images 221
text or images cut o 221
toner easily rubs o 222
uneven print density 223
vertical colored lines or
banding 225
vertical white lines 228
white pages 211
print troubleshooting
collated printing does not
work 243
confidential and other held
documents do not print 234
Index 296
envelope seals when
printing 242
incorrect margins 215
jammed pages are not
reprinted 246
job prints from the wrong
tray 233
job prints on the wrong
paper 233
paper frequently jams 245
print jobs do not print 230
slow printing 231
tray linking does not work 244
unable to read flash drive 236
printer
fully configured 12
shipping 194
printer configurations 12
printer connectivity
checking 239
printer hard disk
encrypting 164
installing 268
printer hard disk memory 164
erasing 164
printer information
finding 10
printer is not responding 235
printer location
selecting 11
printer memory
erasing 163
printer menus 79
printer messages
Defective flash detected 240
Non‑Lexmark supply 241
Not enough free space in flash
memory for resources 240
Replace cartridge, printer region
mismatch 241
Scanner maintenance required,
use ADF Kit 242
Unformatted flash detected 241
printer options troubleshooting
cannot detect internal
option 239
printer port settings
changing 172
printer ports 14
printer reports
viewing 166
printer settings
restoring factory default 164
printer software
installing 272
printer status 19
printing
confidential print jobs 45
directory list 47
fax log 72
font sample list 47
from a computer 42
from a flash drive 43
from a mobile device 42, 43
from Cloud Connector
profile 47
held jobs 45
Menu Settings Page 162
quality test pages 162
repeat print jobs 45
reserve print jobs 45
using Mopria Print Service 42
using Wi‑Fi Direct 43
verify print jobs 45
printing from a computer 42
printing from a flash drive 43
Push Button method 169
Q
QR codes
adding 25
R
recycling
Lexmark packaging 195
Lexmark products 195
reducing a copy 49
removing paper jam
in the multipurpose feeder 208
in trays 198
repeat print jobs 45
repeating defects 229
Replace cartridge, printer region
mismatch 241
replacing supplies
black and color imaging kit 186
black imaging kit 186
toner cartridge 180
waste toner bottle 182
resetting
supply usage counters 241
resetting the supply usage
counters 241
restoring factory default
settings 164
RJ‑11 adapter 68
running a slideshow 23
S
safety information 8, 9
saving paper 50
Scan Center
setting up 24
scan troubleshooting
cannot scan from a
computer 255
cannot scan to network
folder 256
partial copies of documents or
photos 257
poor copy quality 258
scan job was not
successful 258
scanner does not respond 260
scanning freezes the
computer 259
scanning takes too long 259
scanner
cleaning 173
scanner does not close 259
scanner glass
using 48, 51, 61, 74
Scanner maintenance required,
use ADF Kit 242
scanning
to a Cloud Connector profile 78
to a computer 74
to a network folder 76
to an FTP server 75
to e‑mail 59
using the automatic document
feeder (ADF) 74
using the scanner glass 74
scanning to a flash drive 77
scanning to an FTP server
using the control panel 75
scheduling a fax 71
securing printer memory 164
security slot
locating 163
selecting a location for the
printer 11
Index 297
sending a fax
scheduled 71
sending e‑mail 59
sending fax 70
separator sheets between
copies
placing 50
serial number, printer
finding 15
setting the paper size 31
setting the paper type 31
setting up
analog fax 63
setting up Device Quotas 24
setting up e‑mail alerts 166
setting up fax
country‑ or region‑specific 68
standard telephone line
connection 65
setting up fax function using
etherFAX 64
setting up the fax function using
fax server 65
shipping the printer 194
shortcut
Copy 23
Email 23
Fax 23
FTP 23
shortcuts
creating 23
showing icons on the home
screen 22
Sleep mode
setting 194
slow printing 231
SMTP settings
configuring 51
speaker
default volume 167
spoken passwords
enabling 30
statement of volatility 164
storing print jobs 45
supplies
conserving 195
supplies status
checking 176
supply notifications
configuring 166
supply usage counters
resetting 241
supported applications 22
supported fax 62
supported file types 44
supported flash drives 44
supported paper sizes 37
supported paper types 39
supported paper weights 40
T
temperature around the
printer 11, 279
toner cartridge
ordering 176
replacing 180
toner darkness
adjusting 246
touch screen
cleaning 175
trays
installing 271
linking 36
loading 31
unlinking 36
troubleshooting
cannot connect printer to
Wi‑Fi 238
cannot open Embedded Web
Server 237
FAQ about color printing 247
printer is not responding 235
troubleshooting, copy
partial copies of documents or
photos 257
poor copy quality 258
scanner does not close 259
scanner does not respond 260
troubleshooting, e‑mail
cannot send e‑mails 249
troubleshooting, fax
caller ID is not shown 250
cannot send faxes using analog
fax 252
cannot send or receive faxes
using analog fax 250
cannot send or receive faxes
using etherFAX 253
cannot send the fax cover page
from the computer 255
cannot set up etherFAX 253
missing information on the fax
cover page 254
troubleshooting, print
collated printing does not
work 243
confidential and other held
documents do not print 234
envelope seals when
printing 242
incorrect margins 215
jammed pages are not
reprinted 246
job prints from the wrong
tray 233
job prints on the wrong
paper 233
paper frequently jams 245
print jobs do not print 230
slow printing 231
tray linking does not work 244
troubleshooting, print quality
blank pages 211
crooked print 220
dark print 212
ghost images on prints 213
gray or colored
background 215
horizontal dark lines 224
horizontal white lines 227
light print 216
missing colors 218
mottled print and dots 219
paper curl 243
print appears tinted 248
repeating defects 229
skewed print 220
solid color or black images 221
text or images cut o 221
toner easily rubs o 222
uneven print density 223
vertical colored lines or
banding 225
vertical white lines 228
white pages 211
troubleshooting, printer options
cannot detect internal
option 239
troubleshooting, scan
cannot scan from a
computer 255
cannot scan to a network
folder 256
partial copies of documents or
photos 257
Index 298
poor copy quality 258
scan job was not
successful 258
scanner does not close 259
scanner does not respond 260
two‑sided copying 49
U
unable to read flash drive
troubleshooting, print 236
Unformatted flash detected 241
Universal paper
configuring 31
unlinking trays 36
updating firmware 274
USB cable 14
USB port 14
enabling 236
using
genuine Lexmark parts 176
genuine Lexmark supplies 176
using Customer Support 25
using Display Customization 23
using QR Code Generator 25
using the automatic document
feeder (ADF) 48, 51, 61, 74
using the control panel
Lexmark CX421 17
Lexmark CX625 19
Lexmark MC2325 17
Lexmark MC2425 17
Lexmark XC4240 19
using the home screen 21
using the scanner
glass 48, 51, 61, 74
V
verify print jobs 45
viewing reports 166
virtual keyboard
using 30
Voice Guidance
activating 29
speech rate 29
Voice Guidance speech rate
adjusting 29
volatile memory 164
erasing 163
W
waste toner bottle
replacing 182
wireless network
connecting the printer to 168
Wi‑Fi Protected Setup 169
wireless networking 168
Wi‑Fi Direct
configuring 170
enabling 170
printing from a mobile
device 43
Wi‑Fi network
deactivating 171
Wi‑Fi Protected Setup
wireless network 169
Index 299