Table of Contents
- Contents
- Safety information
- Learning about the printer
- Using the control panel
- Setting up and using the home screen applications
- Using the home screen
- Customizing the home screen
- Using Display Customization
- Setting up Scan Center
- Setting up Card Copy
- Using Shortcut Center
- Creating a Cloud Connector profile
- Setting up Device Quotas
- Using QR Code Generator
- Configuring Eco-Settings
- Using Customer Support
- Managing bookmarks
- Managing contacts
- Setting up and using the accessibility features
- Loading paper and specialty media
- Paper support
- Printing
- Copying
- E-mailing
- Faxing
- Scanning
- Understanding the printer menus
- Securing the printer
- Maintaining the printer
- Clearing jams
- Troubleshooting
- Network connection problems
- Hardware options problems
- Issues with supplies
- Paper feed problems
- Printing problems
- Print quality is poor
- Blank or white pages
- Dark print
- Ghost images
- Gray or colored background
- Incorrect margins
- Light print
- Missing colors
- Mottled print and dots
- Paper curl
- Print crooked or skewed
- Solid color or black images
- Text or images cut off
- Toner easily rubs off
- Uneven print density
- Horizontal dark lines
- Vertical dark lines
- Horizontal white lines
- Vertical white lines
- Repeating defects
- Confidential and other held documents do not print
- Slow printing
- Print jobs do not print
- The printer is not responding
- Job prints from the wrong tray or on the wrong paper
- Print quality is poor
- Color quality problems
- Faxing problems
- Scanning problems
- Contacting customer support
- Upgrading and migrating
- Notices
- Product information
- Edition notice
- GOVERNMENT END USERS
- Trademarks
- Licensing notices
- Noise emission levels
- Waste from Electrical and Electronic Equipment (WEEE) directive
- India E-Waste notice
- Product disposal
- Static sensitivity notice
- ENERGY STAR
- Temperature information
- Laser notice
- Power consumption
- Regulatory notices for telecommunication terminal equipment
- Notice to users of the US telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users of the New Zealand telephone network
- Japanese telecom notice
- Regulatory notices for wireless products
- Modular component notice
- Exposure to radio frequency radiation
- Industry Canada (Canada)
- European Community (EC) directives conformity
- Multiple model information
- Federal Communications Commission (FCC) compliance information statement
- 日本の VCCI 規定
- European Community (EC) directives conformity
- Model-specific information
- Federal Communications Commission (FCC) compliance information statement
- Notice to users of Class A products in Brazil
- European Community (EC) directives conformity
- Radio interference notice
- STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
- Index
Lexmark CX625ade User Manual
Displayed below is the user manual for CX625ade by Lexmark which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
Contents
Safety information.........................................................................................7
Conventions...........................................................................................................................................................7
Product statements..............................................................................................................................................7
Learning about the printer......................................................................... 10
Finding information about the printer...........................................................................................................10
Selecting a location for the printer................................................................................................................ 12
Printer configurations........................................................................................................................................ 13
Attaching cables................................................................................................................................................. 14
Using the control panel.............................................................................. 16
Lexmark CX421, Lexmark MC2325, and Lexmark MC2425...............................................................16
Lexmark CX522, Lexmark CX622, Lexmark MC2535, Lexmark MC2640, Lexmark
XC2235, and Lexmark XC2240............................................................................................................... 17
Lexmark CX625 and Lexmark XC4240..................................................................................................... 18
Understanding the status of the power button and indicator light.......................................................18
Setting up and using the home screen applications............................. 20
Using the home screen................................................................................................................................... 20
Customizing the home screen........................................................................................................................21
Using Display Customization.......................................................................................................................... 21
Setting up Scan Center....................................................................................................................................22
Setting up Card Copy.......................................................................................................................................22
Using Shortcut Center......................................................................................................................................23
Creating a Cloud Connector profile............................................................................................................. 23
Setting up Device Quotas............................................................................................................................... 23
Using QR Code Generator..............................................................................................................................24
Configuring Eco‑Settings................................................................................................................................ 24
Using Customer Support.................................................................................................................................24
Managing bookmarks.......................................................................................................................................24
Creating bookmarks ................................................................................................................................................... 24
Creating folders ........................................................................................................................................................... 25
Managing contacts............................................................................................................................................26
Adding contacts........................................................................................................................................................... 26
Adding groups.............................................................................................................................................................. 26
Editing contacts or groups........................................................................................................................................ 26
Contents 2
Deleting contacts or groups..................................................................................................................................... 27
Setting up and using the accessibility features..................................... 28
Activating Voice Guidance..............................................................................................................................28
Navigating the screen using gestures.........................................................................................................28
Enabling Magnification mode........................................................................................................................ 29
Adjusting the Voice Guidance speech rate................................................................................................29
Using the keyboard on the display...............................................................................................................29
Enabling spoken passwords or personal identification numbers........................................................ 29
Loading paper and specialty media.........................................................30
Setting the paper size and type.................................................................................................................... 30
Configuring Universal paper settings.......................................................................................................... 30
Loading trays...................................................................................................................................................... 30
Loading the multipurpose feeder..................................................................................................................32
Loading the manual feeder.............................................................................................................................34
Linking trays........................................................................................................................................................34
Paper support..............................................................................................36
Supported paper sizes.....................................................................................................................................36
Supported paper types....................................................................................................................................38
Supported paper weights............................................................................................................................... 39
Printing......................................................................................................... 41
Printing from a computer..................................................................................................................................41
Printing from a mobile device......................................................................................................................... 41
Printing from a flash drive............................................................................................................................... 42
Supported flash drives and file types...........................................................................................................43
Configuring confidential jobs......................................................................................................................... 44
Printing confidential and other held jobs.................................................................................................... 44
Printing from a Cloud Connector profile..................................................................................................... 45
Printing a font sample list................................................................................................................................ 45
Printing a directory list..................................................................................................................................... 46
Copying........................................................................................................ 47
Making a copy.................................................................................................................................................... 47
Copying photos..................................................................................................................................................47
Copying on letterhead......................................................................................................................................47
Contents 3
Copying on both sides of the paper.............................................................................................................48
Reducing or enlarging copies........................................................................................................................ 48
Collating copies................................................................................................................................................. 48
Placing separator sheets between copies................................................................................................. 48
Copying multiple pages onto a single sheet............................................................................................. 49
Creating a copy shortcut................................................................................................................................. 49
E-mailing...................................................................................................... 50
Setting up the e‑mail function........................................................................................................................50
Configuring e‑mail settings............................................................................................................................ 50
Sending an e-mail............................................................................................................................................. 50
Creating an e-mail shortcut............................................................................................................................ 50
Faxing...........................................................................................................52
Setting up the printer to fax............................................................................................................................52
Sending a fax......................................................................................................................................................58
Scheduling a fax................................................................................................................................................ 59
Creating a fax destination shortcut.............................................................................................................. 59
Changing the fax resolution........................................................................................................................... 59
Adjusting the fax darkness............................................................................................................................. 59
Viewing a fax log...............................................................................................................................................60
Blocking junk faxes...........................................................................................................................................60
Holding faxes..................................................................................................................................................... 60
Forwarding a fax................................................................................................................................................60
Scanning.......................................................................................................61
Scanning to an FTP server...............................................................................................................................61
Creating an FTP shortcut................................................................................................................................. 61
Scanning to a flash drive.................................................................................................................................. 61
Sending scanned documents to a computer.............................................................................................62
Scanning to a Cloud Connector profile.......................................................................................................62
Understanding the printer menus............................................................63
Menu map............................................................................................................................................................63
Device...................................................................................................................................................................64
Print....................................................................................................................................................................... 78
Paper.....................................................................................................................................................................87
Contents 4
Copy......................................................................................................................................................................89
Fax.........................................................................................................................................................................93
E-mail.................................................................................................................................................................. 105
FTP........................................................................................................................................................................113
USB Drive............................................................................................................................................................ 117
Network/Ports................................................................................................................................................... 123
Security...............................................................................................................................................................134
Reports................................................................................................................................................................142
Help..................................................................................................................................................................... 143
Troubleshooting................................................................................................................................................143
Printing the Menu Settings Page................................................................................................................. 143
Securing the printer..................................................................................145
Locating the security slot...............................................................................................................................145
Erasing printer memory..................................................................................................................................145
Erasing printer hard disk memory............................................................................................................... 145
Encrypting the printer hard disk...................................................................................................................146
Restoring factory default settings................................................................................................................146
Statement of Volatility.....................................................................................................................................146
Maintaining the printer.............................................................................148
Adjusting the speaker volume......................................................................................................................148
Networking........................................................................................................................................................ 149
Cleaning printer parts...................................................................................................................................... 151
Ordering parts and supplies......................................................................................................................... 154
Replacing parts and supplies....................................................................................................................... 159
Moving the printer.............................................................................................................................................171
Saving energy and paper...............................................................................................................................172
Recycling............................................................................................................................................................ 173
Clearing jams............................................................................................. 175
Avoiding jams....................................................................................................................................................175
Identifying jam locations................................................................................................................................ 176
Paper jam in trays.............................................................................................................................................177
Paper jam in door A......................................................................................................................................... 177
Paper jam in the standard bin........................................................................................................................181
Paper jam in the multipurpose feeder........................................................................................................185
Contents 5
Paper jam in the manual feeder...................................................................................................................186
Paper jam in door C.........................................................................................................................................186
Troubleshooting........................................................................................ 188
Network connection problems.....................................................................................................................188
Hardware options problems......................................................................................................................... 190
Issues with supplies......................................................................................................................................... 191
Paper feed problems...................................................................................................................................... 193
Printing problems.............................................................................................................................................196
Color quality problems.................................................................................................................................. 222
Faxing problems............................................................................................................................................. 225
Scanning problems........................................................................................................................................ 228
Contacting customer support......................................................................................................................232
Upgrading and migrating........................................................................233
Hardware...........................................................................................................................................................233
Software............................................................................................................................................................ 243
Firmware............................................................................................................................................................244
Notices.......................................................................................................245
Index........................................................................................................... 261
Contents 6
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
CAUTION—ROTATING FAN BLADES: Indicates a risk of laceration from moving fan blades.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
Safety information 7
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
•If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
Safety information 8
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—ROTATING FAN BLADES: To avoid the risk of laceration from moving fan blades, turn o the
printer and unplug the power cord from the electrical outlet before accessing areas marked with this
symbol.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Safety information 9
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
•Connecting the printer
•Installing the printer software
See the setup documentation that came with the
printer or go to http://support.lexmark.com.
More setup and instructions for using the printer:
•Selecting and storing paper and specialty media
•Loading paper
•Configuring printer settings
•Viewing and printing documents and photos
•Setting up and using the printer software
•Configuring the printer on a network
•Caring for and maintaining the printer
•Troubleshooting and solving problems
Information Center—Go to
http://infoserve.lexmark.com.
Help Menu Pages—Access the guides on the
printer firmware or go to
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
Help using the printer software Help for Microsoft® Windows® or Macintosh
operating systems—Open a printer software
program or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
•Help is automatically installed with the printer
software.
•Depending on the operating system, the
printer software is located in the printer
program folder or on the desktop.
Learning about the printer 10
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
•Documentation
•Driver downloads
•Live chat support
•E‑mail support
•Voice support
Go to http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
•Place and date of purchase
•Machine type and serial number
•Safety information
•Regulatory information
•Warranty information
•Environmental information
Warranty information varies by country or region:
•In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
•In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Learning about the printer 11
Selecting a location for the printer
•Leave enough room to open trays, covers, and doors and to install hardware options.
•Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
•Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Clean, dry, and free of dust
–Away from stray staples and paper clips
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight and humidity extremes
•Observe the temperature range.
Operating temperature 10 to 32.2°C (50 to 90°F)
•Allow the following recommended amount of space around the printer for proper ventilation:
1Top 305 mm (12 in.)
2Rear 102 mm (4 in.)
3Right side 76 mm (3 in.)
4Front 508 mm (20 in.)
Note: The minimum space needed in front of the machine is 76 mm (3 in.).
5Left side 76 mm (3 in.)
Learning about the printer 12
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
You can configure your printer by adding an optional 650‑sheet duo tray or a 550‑sheet tray. For more
information, see “Installing optional trays” on page 242.
1Automatic document feeder (ADF)
2ADF tray
3Standard bin
4ADF bin
5Standard 250‑sheet tray
6Optional 650‑sheet duo tray
Note: This tray is available only in some printer models.
Learning about the printer 13
7Optional 550‑sheet tray
Note: This tray is available only in some printer models.
8Manual feeder
9Control panel
Note: The appearance may vary depending on your printer model.
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Learning about the printer 14
Use the To
1LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line
to send and receive faxes.
2Power cord socket Connect the printer to a properly grounded electrical outlet.
3USB port Attach a keyboard or any compatible option.
Note: This port is available only in some printer models.
4USB printer port Connect the printer to a computer.
5Ethernet port Connect the printer to a network.
Learning about the printer 15
Using the control panel
Lexmark CX421, Lexmark MC2325, and Lexmark MC2425
Use the To
1Display View printing options, printer status, and error messages.
2Select button •Select a menu option.
•Save the changes in a setting.
3Arrow buttons •Scroll through the menus or move between screens and menu options.
•Adjust the numeric value of a setting.
4Address book button View the stored addresses.
5Redial button View the last number dialed.
6Numeric keypad Enter numbers or symbols in an input field.
7Power button •Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five seconds.
•Set the printer to Sleep or Hibernate mode.
•Wake the printer from Sleep or Hibernate mode.
8Stop or Cancel button Stop the current printer task.
9Start button Start a printer task, depending on which mode is selected.
10 Pause button Place a dial pause in a fax number.
11 Backspace button Move the cursor backward and delete a character in an input field.
12 Fax button Send faxes.
13 Indicator light Check the printer status.
14 Back button Return to the previous screen.
15 Home button Go to the home screen.
Using the control panel 16
Lexmark CX522, Lexmark CX622, Lexmark MC2535,
Lexmark MC2640, Lexmark XC2235, and Lexmark
XC2240
Use the To
1Display •View the printer messages and supply status.
•Set up and operate the printer.
2Home button Go to the home screen.
3Numeric keypad Enter numbers or symbols in an input field.
4Power button •Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five
seconds.
•Set the printer to Sleep or Hibernate mode.
•Wake the printer from Sleep or Hibernate mode.
5Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
6Stop or Cancel button Stop the current printer task.
7Start button Start a job, depending on which mode is selected.
8Pause button Place a dial pause in a fax number.
9Backspace button Move the cursor backward and delete a character in an input field.
10 Indicator light Check the printer status.
11 Volume buttons Adjust the speaker volume.
Using the control panel 17
Lexmark CX625 and Lexmark XC4240
Use the To
1Display •View the printer messages and supply status.
•Set up and operate the printer.
2Home button Go to the home screen.
3Power button •Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five
seconds.
•Set the printer to Sleep or Hibernate mode.
•Wake the printer from Sleep or Hibernate mode.
4Numeric keypad Enter numbers or symbols in an input field.
5Pause button Place a dial pause in a fax number.
6Start button Start a job, depending on which mode is selected.
7Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
8Stop or Cancel button Stop the current printer task.
9Backspace button Move the cursor backward and delete a character in an input field.
10 Indicator light Check the status of the printer.
11 Volume buttons Adjust the speaker volume.
12 Speaker port Attach a speaker.
Understanding the status of the power button and
indicator light
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Using the control panel 18
Indicator light Printer status
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Hibernate mode.
Using the control panel 19
Setting up and using the home screen
applications
Note: These applications are supported only in some printer models.
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Touch To
1Copy Make copies.
2E‑mail Send e‑mails.
3Settings Access the printer menus.
4Fax Send fax.
5Address Book Manage a contact list that other applications on the printer can access.
6Status/Supplies •Show a printer warning or error message whenever the printer requires intervention
to continue processing.
•View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
7USB Drive •Print photos and documents from a flash drive.
•Scan photos and documents to a flash drive
8Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
9Held Jobs Show the print jobs that are held in the printer memory.
10 Shortcut Center Organize all shortcuts.
11 App Profiles Access application profiles.
12 Scan Profiles Scan and save documents directly to the computer.
Setting up and using the home screen applications 20
Touch To
13 FTP Scan and save documents directly to an FTP server.
14 Bookmarks Organize all bookmarks.
15 Change Language Change the language on the display.
Customizing the home screen
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Visible Home Screen Icons.
3Select the icons that you want to appear on the home screen.
4Apply the changes.
Using Display Customization
Before using the application, make sure to do the following:
•From the Embedded Web Server, click Apps > Display Customization > Configure.
•Enable and configure the screen saver, slideshow, and wallpaper settings.
Managing screen saver and slide show images
1From the Screen Saver and Slideshow Images section, add, edit, or delete an image.
Notes:
•You can add up to 10 images.
•When enabled, the status icons appear on the screen saver only when there are errors, warnings, or
cloud‑based notifications.
2Apply the changes.
Changing the wallpaper image
1From the home screen, touch Change Wallpaper.
2Select an image to use.
3Apply the changes.
Setting up and using the home screen applications 21
Running a slide show from a flash drive
1Insert a flash drive into the USB port.
2From the home screen, touch Slideshow.
Images appear in alphabetical order.
Note: You can remove the flash drive after the slide show starts, but the images are not stored in the
printer. If the slide show stops, then insert the flash drive again to view the images.
Setting up Scan Center
1From the home screen, touch Scan Center.
2Select and create a destination, and then configure the settings.
Notes:
•When creating a network destination, make sure to validate and adjust the settings until no errors
occur.
•Only destinations created from the Embedded Web Server are saved. For more information, see the
documentation that came with the solution.
3Apply the changes.
Setting up Card Copy
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Apps > Card Copy > Configure.
Notes:
•Make sure that Display Icon is enabled.
•Make sure that E‑mail Settings and Network Share Settings are configured.
•When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and
400 dpi for black and white.
•When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color
and 300 dpi for black and white.
3Apply the changes.
Note: You need a printer hard disk to scan multiple cards.
Setting up and using the home screen applications 22
Using Shortcut Center
1From the home screen, touch Shortcut Center, and then select a printer function.
2Touc h Create Shortcut, and then configure the settings.
3Touc h Save, and then type a unique shortcut name.
4Apply the changes.
Creating a Cloud Connector profile
We recommend logging in to the printer before you create a profile. To enable a login method, see the
Embedded Web Server
‑
Security Admin Guide.
1From the home screen, touch Cloud Connector.
2Select a cloud service provider.
3Touc h Create a Profile or .
4Type a unique profile name.
5If necessary, enter a PIN.
Note: When using the printer as guest, protect the profile with a PIN.
6Touc h Create, and then take note of the authorization code.
Note: The authorization code is valid only for 24 hours.
7Open a web browser, and then go to https://lexmark.cloud-connect.co.
8Click Next, and then accept the Terms of Use.
9Enter the authorization code, and then click Connect.
10 Log in to your cloud service provider account.
11 Grant permissions.
Note: To complete the authorization process, open the profile within 72 hours.
Setting up Device Quotas
You may need administrative rights to access the application.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Apps > Device Quotas > Configure.
Setting up and using the home screen applications 23
3From the User Accounts section, add or edit a user, and then set the user quota.
4Apply the changes.
Note: For information on how to configure the application and its security settings, see the Device
Quotas Administrator’s Guide.
Using QR Code Generator
You may need administrative rights to access the application.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Apps > QR Code Generator > Configure.
3Do either of the following:
•Select a default QR code value.
•Type a QR code value.
4Apply the changes.
Configuring Eco‑Settings
1From the home screen, touch Eco‑Settings.
2Configure Eco‑Mode or Schedule Power Modes.
3Apply the changes.
Using Customer Support
1From the home screen, touch Customer Support.
2Print or e‑mail the information.
Note: For information on configuring the application settings, see the Customer Support Administrator’s
Guide.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1Open a web browser, and then type the printer IP address in the address field.
Setting up and using the home screen applications 24
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Bookmark Setup > Add Bookmark, and then type a unique name for the bookmark.
3Select an Address protocol type, and then do one of the following:
•For HTTP and HTTPS, type the URL that you want to bookmark.
•For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server certificate, see the help information for your web browser.
•For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
•For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
•If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages.
Other file types such as DOCX and XLXS are supported in some printer models.
4Click Save.
Note: To manage bookmarks, click Bookmark Setup.
Creating folders
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Bookmark Setup > Add Folder, and then type a unique name for the folder.
Note: To limit access to the folder, enter a PIN.
3Click Save.
Notes:
•You can create folders or bookmarks inside a folder. To create a bookmark, see “Creating bookmarks”
on page 24.
•To manage folders, click Bookmark Setup.
Setting up and using the home screen applications 25
Managing contacts
Adding contacts
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3From the Contacts section, add a contact.
Note: You can assign the contact to one or more groups.
4If necessary, specify a login method to allow application access.
5Apply the changes.
Adding groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3From the Contact Groups section, add a group name.
Note: You can assign one or more contacts to the group.
4Apply the changes.
Editing contacts or groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
Setting up and using the home screen applications 26
3Do either of the following:
•From the Contacts section, click a contact name, and then edit the information.
•From the Contact Groups section, click a group name, and then edit the information.
4Apply the changes.
Deleting contacts or groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3Do either of the following:
•From the Contacts section, select a contact that you want to delete.
•From the Contact Groups section, select a group name that you want to delete.
Setting up and using the home screen applications 27
Setting up and using the accessibility features
Notes:
•These features are supported only in some printer models.
•For more information on the accessibility features of your printer model, see the Accessibility Guide at
http://support.lexmark.com.
Activating Voice Guidance
From the control panel
1Press and hold the 5 key until you hear a voice message.
2Select OK.
From the keyboard
1Press and hold the 5 key until you hear a voice message.
2Press Tab to navigate the focus cursor to the OK button, and then press Enter.
Notes:
•Voice Guidance is also activated when you insert headphones into the headphone jack.
•To adjust the volume, use the volume buttons at the bottom part of the control panel.
Navigating the screen using gestures
Notes:
•The gestures are applicable only when Voice Guidance is activated.
•Enable Magnification to use the zoom and pan gestures.
•Use a physical keyboard to type characters and adjust certain settings.
Gesture Function
Double‑tap Select an option or item on the screen.
Triple‑tap Zoom in or zoom out text and images.
Swipe right or swipe down Move to the next item on the screen.
Swipe left or swipe up Move to the previous item on the screen.
Pan Access parts of the zoomed image that are beyond the limits of the screen.
Note: This gesture requires the use of two fingers to drag across a zoomed
image.
Swipe up then left Exit an application and return to the home screen.
Setting up and using the accessibility features 28
Gesture Function
Swipe down then left •Cancel a job.
•Go back to the previous setting.
•Exit the screen that appears without changing any setting or value.
Swipe up then down Repeat a spoken prompt.
Enabling Magnification mode
1From the control panel, press and hold the 5 key until you hear a voice message.
2Select Magnification mode.
3Select OK.
For more information on navigating a magnified screen, see “Navigating the screen using gestures” on page
28.
Adjusting the Voice Guidance speech rate
1From the home screen, select Settings > Device > Accessibility > Speech Rate.
2Select the speech rate.
Using the keyboard on the display
Do one or more of the following:
•Drag a finger over the key to announce the character.
•Lift the finger to enter or type the character in the field.
•Select Backspace to delete characters.
•To hear the content in the input field, select Tab, and then select Shift + Tab.
Enabling spoken passwords or personal identification
numbers
1From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.
2Enable the setting.
Setting up and using the accessibility features 29
Loading paper and specialty media
Setting the paper size and type
1From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
For non-touch-screen printer models, press to navigate through the settings.
2Set the paper size and type.
Configuring Universal paper settings
1From the control panel, navigate to:
Settings > Paper > Media Configuration > Universal Setup
For non-touch-screen printer models, press to navigate through the settings.
2Configure the settings.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1Remove the tray.
Note: To avoid paper jams, do not remove trays while the printer is busy.
2Adjust the guides to match the size of the paper that you are loading.
Note: Use the indicators on the bottom of the tray to position the guides.
Loading paper and specialty media 30
3Flex, fan, and align the paper edges before loading.
4Load the paper stack with the printable side faceup, and then make sure that the side guides fit snugly
against the paper.
Notes:
•Load letterhead faceup with the header toward the front of the tray for one‑sided printing.
•Load letterhead facedown with the header toward the back of the tray for two‑sided printing.
•Do not slide paper into the tray.
•To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
Loading paper and specialty media 31
5Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
Loading the multipurpose feeder
1Open the multipurpose feeder.
Note: The multipurpose feeder is available only in some printer models.
2Adjust the guide to match the size of the paper that you are loading.
Loading paper and specialty media 32
3Flex, fan, and align the paper edges before loading.
4Load paper with the printable side facedown.
•Load letterhead with the printable side facedown and the top edge entering the printer first for one‑sided
printing.
•Load letterhead with the printable side faceup and the top edge entering the printer last for two‑sided
printing.
•Load envelopes with the flap side up and against the right side of the paper guide.
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated
linings, or self‑stick adhesives.
5From the control panel, set the paper size and paper type to match the paper loaded.
Loading paper and specialty media 33
Loading the manual feeder
1Adjust the guide to match the size of the paper that you are loading.
2Load a sheet of paper with the printable side facedown.
•Load letterhead with the printable side facedown and the top edge entering the printer first for one‑sided
printing.
•Load letterhead with the printable side faceup and the top edge entering the printer last for two‑sided
printing.
•Load envelope with the flap side up and against the right side of the paper guide.
3Feed the paper until its leading edge gets pulled in.
Warning—Potential Damage: To avoid paper jams, do not force paper into the manual feeder.
Linking trays
1Open a web browser, and then type the printer IP address in the address field.
Loading paper and specialty media 34
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Paper > Tray Configuration.
3Set the same paper size and paper type for the trays that you are linking.
4Save the settings.
5Click Settings > Device > Maintenance > Configuration Menu > Tray Configuration.
6Set Tray Linking to Automatic.
7Save the settings.
To unlink trays, make sure that no trays have the same paper size and paper type settings.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
Loading paper and specialty media 35
Paper support
Supported paper sizes
Note: Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an
integrated 100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same
paper sizes as the optional 550‑sheet tray. The integrated multipurpose feeder supports dierent paper
sizes, types, and weights.
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
A4
210 x 297 mm
(8.27 x 11.7 in.)
A51,2
148 x 210 mm
(5.83 x 8.27 in.)
X
A6
105 x 148 mm
(4.13 x 5.83 in.)
XXX
JIS B5
182 x 257 mm
(7.17 x 10.1 in.)
X
Letter
215.9 x 279.4 mm
(8.5 x 11 in.)
Legal
215.9 x 355.6 mm
(8.5 x 14 in.)
Executive
184.2 x 266.7 mm
(7.25 x 10.5 in.)
X
Oficio (Mexico)
215.9 x 340.4 mm
(8.5 x 13.4 in.)
1 Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first.
2 Load this paper size into tray 2, tray 3, and the multipurpose feeder with the short edge entering the printer first.
3 When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
4 Load narrow paper with the short edge entering the printer first.
5 When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Paper support 36
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
Folio
215.9 x 330.2 mm
(8.5 x 13 in.)
Statement
139.7 x 215.9 mm
(5.5 x 8.5 in.)
XXX
Hagaki
100 x 148 mm
(3.94 x 5.83 in.)
XXX
Universal3,4
98.4 x 148 mm to
215.9 x 355.6 mm
(3.87 x 5.83 in. to
8.5 x 14 in.)
XXX
Universal3,4
76.2 x 127 mm to
215.9 x 355.6 mm
(3 x 5 in. to 8.5 x 14 in.)
XXXX
Universal3,4
148 x 210 mm to
215.9 x 355.6 mm
(5.83 x 8.27 in. to
8.5 x 14 in.)
X
Universal3,4
210 x 250 mm to
215.9 x 355.6 mm
(8.27 x 9.84 in. to
8.5 x 14 in.)
7 3/4 Envelope
98.4 x 190.5 mm
(3.875 x 7.5 in.)
XXX
9 Envelope
98.4 x 225.4 mm
(3.875 x 8.9 in.)
XXX
1 Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first.
2 Load this paper size into tray 2, tray 3, and the multipurpose feeder with the short edge entering the printer first.
3 When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
4 Load narrow paper with the short edge entering the printer first.
5 When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Paper support 37
Paper size and
dimension
Standard
250‑sheet tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
10 Envelope
104.8 x 241.3 mm
(4.12 x 9.5 in.)
XXX
DL Envelope
110 x 220 mm
(4.33 x 8.66 in.)
XXX
C5 Envelope
162 x 229 mm
(6.38 x 9.01 in.)
XXX
B5 Envelope
176 x 250 mm
(6.93 x 9.84 in.)
XXX
Monarch
98.425 x 190.5 mm
(3.875 x 7.5 in.)
XXX
Other Envelope5
98.4 x 162 mm to
176 x 250 mm
(3.87 x 6.38 in. to
6.93 x 9.84 in.)
XXX
1 Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first.
2 Load this paper size into tray 2, tray 3, and the multipurpose feeder with the short edge entering the printer first.
3 When Universal is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is specified
by the software application.
4 Load narrow paper with the short edge entering the printer first.
5 When Other Envelope is selected, the page is formatted for 215.9 x 355.6 mm (8.5 x 14 in.) unless the size is
specified by the software application.
Supported paper types
Notes:
•Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper
type as the 550‑sheet tray. The integrated multipurpose feeder supports dierent paper sizes, types,
and weights.
•Labels, envelopes, and card stock always print at 25 pages per minute.
•The ADF supports only plain paper.
Paper support 38
Paper type Standard
250‑sheet
tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
Plain paper
Card stock X
Envelopes XXX
Paper labels
Vinyl labels X
Supported paper weights
Notes:
•Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated
100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper
types as the 550‑sheet tray. The integrated multipurpose feeder supports dierent paper sizes, types,
and weights.
•Labels, envelopes, and card stock always print at 25 pages per minute.
•The ADF supports 52–120 g/m2 (14–32 lb bond) paper.
Paper type and
weight
Standard
250‑sheet
tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
Light paper1
60–74.9 g/m2
grain long (16–
19.9‑lb bond)
Plain paper
75–90.3 g/m2
grain long (20–
24‑lb bond)
Heavy paper
90.3–105 g/m2
grain long (24.1–
28‑lb bond)
1 Paper less than 75 g/m2 (20 lb) must be printed with Paper Type set to Light Paper. Failure to do so may cause
excessive curl which can lead to feeding errors, especially in more humid environments.
2 Labels and other specialty media are supported for occasional use and must be tested for acceptability.
3 Paper labels up to 105 g/m2 (28‑lb bond) are supported.
4 100% cotton content maximum weight is 24‑lb bond.
5 28‑lb bond envelopes are limited to 25% cotton content.
Paper support 39
Paper type and
weight
Standard
250‑sheet
tray
Manual
feeder
Optional 650‑sheet duo tray Optional
550‑sheet
tray
Two‑sided
printing
550‑sheet
tray
Multipurpose
feeder
Card stock
105.1–162 g/m2
grain long (28.1–
43‑lb bond)
X
Card stock
105.1–200 g/m2
grain long (28.1–
53‑lb bond)
XX XX
Paper Labels2
131 g/m2 (35‑lb
bond)
3
Vinyl Labels2
131 g/m2 (35‑lb
bond)
X
Envelopes4,5
60–105 g/m2 (16–
28‑lb bond)
XXX
1 Paper less than 75 g/m2 (20 lb) must be printed with Paper Type set to Light Paper. Failure to do so may cause
excessive curl which can lead to feeding errors, especially in more humid environments.
2 Labels and other specialty media are supported for occasional use and must be tested for acceptability.
3 Paper labels up to 105 g/m2 (28‑lb bond) are supported.
4 100% cotton content maximum weight is 24‑lb bond.
5 28‑lb bond envelopes are limited to 25% cotton content.
Paper support 40
Printing
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1From the document that you are trying to print, open the Print dialog.
2If necessary, adjust the settings.
3Print the document.
Printing from a mobile device
Note: Mobile printing is available only in some printer models.
Printing from a mobile device using Lexmark Mobile Print
LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2Select a printer.
3Print the document.
Printing from a mobile device using Google Cloud Print
Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print
to any Google Cloud Print‑ready printer.
1From the home screen of your mobile device, launch an enabled application.
2Tap Print, and then select a printer.
3Print the document.
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It
allows you to print directly to any Mopria‑certified printer.
Note: Before printing, make sure that the Mopria Print Service is enabled.
1From the home screen of your mobile device, launch a compatible application.
2Tap Print, and then select a printer.
3Print the document.
Printing 41
Printing from a mobile device using AirPrint
AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certified
printer.
Notes:
•This application is supported only in some Apple devices.
•This application is supported only in some printer models.
1From the home screen of your mobile device, launch a compatible application.
2Select an item to print, and then tap the share icon.
3Tap Print, and then select a printer.
4Print the document.
Printing from a flash drive
1Insert the flash drive.
Notes:
•If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
•If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2Select the document that you want to print.
If necessary, configure other print settings.
3Print the document.
To print another document, select USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Printing 42
Supported flash drives and file types
Flash drives
•Lexar JumpDrive S70 (16GB and 32GB)
•SanDisk Cruzer (16GB and 32GB)
•PNY Attache (16GB and 32GB)
Notes:
–The printer supports high‑speed USB flash drives with full‑speed standard.
–USB flash drives must support the File Allocation Table (FAT) system.
File types
Documents
•PDF (version 1.7 or earlier)
•HTML
•XPS
•Microsoft file formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
Images
•.dcx
•.gif
•.JPEG or .jpg
•.bmp
•.pcx
•.TIFF or .tif
•.webp
Printing 43
Configuring confidential jobs
1From the control panel, navigate to:
Settings > Security > Confidential Print Setup
For non‑touch‑screen printer models, press to navigate through the settings.
2Configure the settings.
Use To
Max Invalid PIN Set the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job
Expiration
Set the expiration time for confidential print jobs.
Note: Confidential held jobs are stored in the printer until they are released or
deleted manually.
Repeat Job Expiration Set the expiration time for a repeat print job.
Note: Repeat held jobs are stored in the printer memory for reprinting.
Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining
copies.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Reserve Job Expiration Set the expiration time that the printer stores print jobs.
Note: Reserve held jobs are automatically deleted after printing.
Require All Jobs to be
Held
Set the printer to hold all print jobs.
Printing confidential and other held jobs
For Windows users
1With a document open, click File > Print.
2Click Properties, Preferences, Options, or Setup.
3Click Print and Hold.
4Select Use Print and Hold, and then assign a user name.
5Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then enter a four‑digit PIN.
6Click OK or Print.
Printing 44
7From the printer home screen, release the print job.
•For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
•For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
For Macintosh users
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2From the print options or Copies & Pages menu, choose Job Routing.
3Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then assign a user name and a four‑digit PIN.
4Click OK or Print.
5From the printer home screen, release the print job.
•For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
•For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
Printing from a Cloud Connector profile
1From the home screen, touch Cloud Connector.
2Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector profile, see “Creating a Cloud Connector
profile” on page 23.
3Select a file.
Note: You cannot select an unsupported file.
4If necessary, change the settings.
5Touc h Print.
Printing a font sample list
1From the control panel, navigate to:
Settings > Reports > Print > Print Fonts
For non-touch-screen printer models, press to navigate through the settings.
2Select a font sample.
Printing 45
Printing a directory list
From the control panel, navigate to:
Settings > Reports > Print > Print Directory
For non-touch-screen printer models, press to navigate through the settings.
Printing 46
Copying
Making a copy
1Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and the output have the same
paper size.
2From the control panel, select Copy, and then specify the number of copies.
If necessary, adjust the other settings.
3Copy the document.
Note: To make a quick copy, from the control panel, press .
Copying photos
1Place a photo on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Content > Content Type > Photo
For non-touch-screen printer models, press to navigate through the settings.
3From the Content Source menu, select the setting that best matches the original photo.
4Copy the document.
Copying on letterhead
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Copy From > select the size of the original document > Copy To > select a paper source
If you are loading into the multipurpose feeder, then navigate to:
Copy To > Multipurpose Feeder > select a paper size > Letterhead
For non-touch-screen printer models, press to navigate through the settings.
3Copy the document.
Copying 47
Copying on both sides of the paper
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Paper Setup
For non-touch-screen printer models, press to navigate through the settings.
3Adjust the settings.
4Copy the document.
Reducing or enlarging copies
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Scale > specify a scale value
For non-touch-screen printer models, press to navigate through the settings.
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3Copy the document.
Collating copies
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Collate > On [1,2,1,2,1,2]
3Copy the document.
Placing separator sheets between copies
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Separator Sheets > On
For non-touch-screen printer models, press to navigate through the settings.
3Adjust the settings.
4Copy the document.
Copying 48
Copying multiple pages onto a single sheet
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Pages Per Side
For non-touch-screen printer models, press to navigate through the settings.
3Adjust the settings.
4Copy the document.
Creating a copy shortcut
Note: You may need administrative rights to create a shortcut.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Shortcuts > Add Shortcut.
3From the Shortcut Type menu, select Copy, and then configure the settings.
4Apply the changes.
Copying 49
E-mailing
Setting up the e‑mail function
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > E‑mail > E‑mail Setup.
3Configure the settings.
4Apply the changes.
Configuring e‑mail settings
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > E-mail.
3Enter the needed information.
4Apply the changes.
Sending an e-mail
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, select E-mail, and then enter the needed information.
For non‑touch‑screen printer models, press #, and then enter the shortcut number using the keypad.
Note: You can also enter the recipient using the address book.
3If necessary, configure the output file type settings.
4Send the e-mail.
Creating an e-mail shortcut
Note: You may need administrative rights to create a shortcut.
1Open a web browser, and then type the printer IP address in the address field.
E-mailing 50
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Shortcuts > Add Shortcut.
3From the Shortcut Type menu, select E‑mail, and then configure the settings.
4Apply the changes.
E-mailing 51
Faxing
Setting up the printer to fax
Notes:
•The following connection methods are applicable only in some countries or regions.
•During the initial printer setup, clear the fax function check box and any other function you plan to set up
later, and then select Continue.
•If the fax function is enabled and not fully set up, then the indicator light may blink red.
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or
receiving a fax.
Setting up the fax function
1From the control panel, navigate to:
Settings > Device > Preferences > Run Initial Setup
For non-touch-screen printer models, press to navigate through the settings.
2Turn o the printer, wait for about 10 seconds, and then turn on the printer.
3From the Before You Begin screen, select Change the Settings and Continue with the Wizard.
4From the Fax/Email Server Setup screen, enter the needed information.
5Finish the setup.
Faxing 52
Setting up fax using a standard telephone line
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Setup 1: Printer is connected to a dedicated fax line
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog wall jack.
Notes:
•You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer O).
•If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Faxing 53
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Connected to dierent wall jacks
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog wall jack.
Notes:
•If you have only one telephone number on your line, then set the printer to receive faxes automatically.
•Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to six.
Faxing 54
Setting up fax in countries or regions with dierent telephone wall jacks
and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part name Part number
Lexmark adapter plug 40X8519
Faxing 55
Connecting the printer to a non‑RJ11 wall jack
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Faxing 56
Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering
machines. The F port is for telephones. Connect the printer to any of the N ports.
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.
Connecting to a distinctive ring service
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a dierent ring pattern.
1From the control panel, navigate to:
Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls > Answer On
For non-touch-screen printer models, press to navigate through the settings.
2Select a ring pattern.
Faxing 57
3Apply the changes.
Setting the fax date and time
1From the control panel, navigate to:
Settings > Device > Preferences > Date and Time > Configure
For non-touch-screen printer models, press to navigate through the settings.
2Configure the settings.
Configuring daylight saving time
1From the control panel, navigate to:
Settings > Device > Preferences > Date and Time > Configure
For non-touch-screen printer models, press to navigate through the settings.
2From the Time Zone menu, select (UTC+user) Custom.
3Configure the settings.
Sending a fax
Using the control panel
1Load the original document into the ADF tray or on the scanner glass.
2From the control panel, select Fax, and then enter the needed information.
3If necessary, configure other fax settings.
4Fax the document.
Using the computer
For Windows users
1From the document that you are trying to fax, open the Print dialog.
2Select the printer, and then click Properties, Preferences, Options, or Setup.
3Click Fax > Enable fax, and then enter the recipient number.
4If necessary, configure other fax settings.
5Fax the document.
For Macintosh users
1With a document open, choose File > Print.
2Select the printer, and then enter the recipient number.
Faxing 58
3If necessary, configure other fax settings.
4Fax the document.
Scheduling a fax
1Load the original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Fax > To > enter the fax number > Done
For non-touch-screen printer models, press to navigate through the settings.
3Select Send Time to configure the date and time, and then select Done.
If necessary, configure other fax settings.
4Send the fax.
Creating a fax destination shortcut
Note: You may need administrative rights to create a shortcut.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Shortcuts > Add Shortcut.
3From the Shortcut Type menu, select Fax, and then configure the settings.
4Apply the changes.
Changing the fax resolution
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, select Fax, and then enter the needed information.
3In the Resolution menu, select a setting.
4Send the fax job.
Adjusting the fax darkness
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, select Fax, and then enter the needed information.
Faxing 59
3From the Darkness menu, adjust the setting.
4Fax the document.
Viewing a fax log
Note: You may need administrative rights to view the fax logs.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Reports > Fax.
3Click Fax Job Log or Fax Call Log.
Blocking junk faxes
1From the control panel, navigate to:
Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls
For non-touch-screen printer models, press to navigate through the settings.
2Set Block No Name Fax to On.
Holding faxes
1From the control panel, navigate to:
Settings > Fax > Analog Fax Setup > Fax Receive Settings > Holding Faxes
For non-touch-screen printer models, press to navigate through the settings.
2Select a mode.
Forwarding a fax
1From the control panel, navigate to:
Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls
For non-touch-screen printer models, press to navigate through the settings.
2In the Fax Forwarding menu, select Print and Forward or Forward, and then configure the "Forward to" and
fax destination settings.
Faxing 60
Scanning
Scanning to an FTP server
1Load the original document into the ADF tray or on the scanner glass.
2From the control panel, select FTP, and then enter the needed information.
For non‑touch‑screen printer models, press #, and then enter the shortcut number using the keypad.
3If necessary, configure other FTP settings.
4Scan the document.
Creating an FTP shortcut
Note: You may need administrative rights to create a shortcut.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Shortcuts > Add Shortcut.
3From the Shortcut Type menu, select FTP, and then configure the settings.
4Apply the changes.
Scanning to a flash drive
1Load an original document into the ADF tray or on the scanner glass.
2Insert the flash drive.
Scanning 61
3Select Scan to USB and adjust the settings if necessary.
Note: If the USB Drive screen does not appear, then select USB Drive on the control panel.
4Scan the document.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Sending scanned documents to a computer
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Scan Profiles > Scan to Computer
For non-touch-screen printer models, press to navigate through the settings.
3Select the scan profile where you want to save the document.
Scanning to a Cloud Connector profile
1Load the document into the ADF tray or on the scanner glass.
2From the home screen, touch Cloud Connector.
3Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector profile, see “Creating a Cloud Connector
profile” on page 23.
4If necessary, select a folder.
5Touc h Scan.
6If necessary, change the scan settings.
7Touc h Scan.
Scanning 62
Understanding the printer menus
Menu map
Device •Preferences
•Remote Operator Panel
•Notifications
•Power Management
•Information Sent to Lexmark
•Accessibility
•Restore Factory Defaults
•Maintenance
•Visible Home Screen Icons
•About this Printer
Print •Layout
•Setup
•Quality
•Job Accounting
•XPS
•PDF
•PostScript
•PCL
•HTML
•Image
Paper •Tray Configuration •Media Configuration
Copy Copy Defaults
Fax •Fax Mode
•Analog Fax Setup
•Fax Server Setup
E‑mail •E‑mail Setup
•E‑mail Defaults
•Web Link Setup
FTP FTP Defaults
USB Drive •Flash Drive Scan •Flash Drive Print
Network/Ports •Network Overview
•Wireless
•Ethernet
•TCP/IP
•SNMP
•IPSec
•LPD Configuration
•HTTP/FTP Settings
•ThinPrint
•USB
•Google Cloud Print
Security •Login Methods
•Schedule USB Devices
•Security Audit Log
•Login Restrictions
•Confidential Print Setup
•Disk Encryption
•Erase Temporary Data Files
•Solutions LDAP Settings
•Mobile Services Management
•Miscellaneous
Reports •Menu Settings Page
•Device
•Print
•Shortcuts
•Fax
•Network
Understanding the printer menus 63
Help •Print All Guides
•Color Quality Guide
•Connection Guide
•Copy Guide
•E‑mail Guide
•Fax Guide
•Information Guide
•Media Guide
•Moving Guide
•Print Quality Guide
•Scan Guide
•Supplies Guide
Troubleshooting Print Quality Test Pages
Device
Preferences
Menu item Description
Display Language
[List of languages]
Set the language of the text that appears on the display.
Country/Region
[List of countries or regions]
Identify the country or region where the printer is configured
to operate.
Run initial setup
On
O*
Run the setup wizard.
Keyboard
Keyboard Type
[List of languages]
Select a language as a keyboard type.
Notes:
•All the Keyboard Type values may not appear or may
require special hardware to appear.
•This menu item appears only in some printer models.
Displayed information
Display Text 1 [IP Address*]
Display Text 2 [Date/Time*]
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
Note: Custom Text 1 and Custom Text 2 appear only in some
printer models.
Date and Time
Configure
Current Date and Time
Manually Set Date and Time
Date Format [MM‑DD‑YYYY*]
Time Format [12 hour A.M./P.M.*]
Time Zone [GMT*]
Configure the printer date and time.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 64
Menu item Description
Date and Time
Network Time Protocol
Enable NTP [On*]
NTP Server
Enable Authentication
Configure the settings for Network Time Protocol (NTP).
Notes:
•Enable Authentication appears only in some printer
models.
•When Enable Authentication is set to MD5 key, Key ID
and Password appear.
Paper Sizes
U.S.*
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Screen Brightness
20–100% (100*)
Adjust the brightness of the display.
Note: This menu item appears only in some printer models.
Flash Drive Access
Enabled*
Disabled
Enable access to the flash drive.
Allow Background Removal
On*
O
Specify whether background removal is allowed.
Allow Custom Job scans
On*
O
Scan multiple jobs to one file.
One Page Flatbed Scanning
On
O*
Set copies from the scanner glass to only one page at a time.
Audio Feedback
Button Feedback
On*
O
Enable audio feedback for button presses, panel interactions,
paper loaded prompts, and error notifications.
Note: This menu item appears only in some printer models.
Audio Feedback
Volume
1–10 (5*)
Adjust the volume of the printer speakers.
Notes:
•Changes to the volume are applied after the current user
session ends.
•This menu item appears only in some printer models.
Screen Timeout
10–300 (60*)
Set the idle time in seconds before the display shows the home
screen, or before the printer logs o a user account
automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 65
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
Note: When set to Standard Authentication, VNC Password
appears.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
Error Lighting
O
On*
Set the indicator light to come on when a printer error occurs.
Note: This menu item appears only in some printer models.
ADF Loaded Beep
O
On*
Enable a sound when loading paper into the ADF.
Alarm Control
O
Single*
Continuous
Set the number of times that the alarm sounds when the printer
requires user intervention.
Note: This menu item appears only in some printer models.
Supplies
Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
Supplies
Cartridge Alarm
O
Single*
Continuous
Set the number of times that the alarm sounds when the toner
cartridge is low.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Primary SMTP Gateway
Type the IP address or host name of the primary SMTP server
for sending e-mail.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 66
Menu item Description
E‑mail Alerts Setup
E‑mail Setup
Secondary SMTP Gateway
Type the server IP address or host name of your secondary or
backup SMTP server.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup
SMTP server.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
SMTP Timeout
5‑30 seconds (30*)
Specify how long before the printer times out if the SMTP
server does not respond.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Reply Address
Specify a reply address in the e‑mail.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Always use SMTP default Reply Address
O*
On
Use the SMTP default Reply Address.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Use SSL/TLS
Disabled*
Negotiate
Required
Send an e‑mail using an encrypted link.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Require Trusted Certificate
O
On*
Require a trusted certificate when accessing the SMTP server.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 67
Menu item Description
E‑mail Alerts Setup
E‑mail Setup
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Set whether credentials are required for device‑initiated
e‑mails.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
User‑Initiated E‑mail
None
Use Device SMTP Credentials
Use Session User ID and Password
Use Session E‑mail address and
Password*
Prompt user
Set whether credentials are required for user‑initiated e‑mails.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Use Active Directory Device Credentials
O
On*
Enable user credentials and group designations to connect to
the SMTP server.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Device Userid
Specify the user ID to connect to the SMTP server.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Device Password
Specify the password to connect to the SMTP server.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Kerberos 5 REALM
Specify the realm for the Kerberos 5 authentication protocol.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
NTLM Domain
Specify the domain name for the NTLM security protocol.
Note: This menu item appears only in some printer models.
E‑mail Alerts Setup
E‑mail Setup
Disable “SMTP server not set up” error
O*
On
Disable an SMTP setup error message to appear on the
display.
Note: This menu item appears only in some printer models.
Error Prevention
Jam Assist
O
On*
Set the printer to flush blank pages or pages with partial prints
automatically after a jammed page has been cleared.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 68
Menu item Description
Error Prevention
Auto Continue
O
On* (5 seconds)
Let the printer continue processing or printing a job
automatically after clearing certain printer conditions that
require user intervention.
Error Prevention
Auto Reboot
Auto Reboot
Reboot when idle
Reboot always*
Reboot never
Set the printer to restart when an error occurs.
Error Prevention
Auto Reboot
Max Auto Reboots
1–20 (2*)
Set the number of automatic reboots that the printer can
perform.
Error Prevention
Auto Reboot
Auto Reboot Window
1–525600 (720*)
Set the number of seconds before the printer performs an
automatic reboot.
Error Prevention
Auto Reboot
Auto Reboot Counter
Show a read‑only information of the reboot counter.
Error Prevention
Auto Reboot
Reset Auto Reboot Counter
Cancel
Continue
Reset Auto Reboot Counter.
Note: This menu item appears only in some printer models.
Error Prevention
Display Short Paper Error
On
Auto‑clear*
Set the printer to show a message when a short paper error
occurs.
Note: Short paper refers to the size of the paper loaded.
Error Prevention
Page Protect
O*
On
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery
O
On
Auto*
Set the printer to reprint jammed pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 69
Menu item Description
Jam Content Recovery
Scanner Jam Recovery
Job level
Page level*
Specify how to restart a scan job after resolving a paper jam.
Note: An asterisk (*) next to a value indicates the factory default setting.
Power Management
Menu item Description
Sleep Mode Profile
Print With Display O
Display on when printing
Allow printing with display o*
Allow printing with the display turned o.
Timeouts
Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer enters Hibernate mode.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set the printer to Hibernate mode even when an active
Ethernet connection exists.
Eco-Mode
O*
Energy
Energy/Paper
Paper
Minimize the use of energy, paper, or specialty media.
Note: Setting Eco‑Mode to Energy or Paper may aect
printer performance, but not print quality.
Schedule Power Modes
Schedules
Schedule the printer when to enter Sleep or Hibernate mode.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 70
Information Sent to Lexmark
Menu item Description
Information Sent to Lexmark
Supplies and Page Usage
(Anonymous)
Device Performance (Anonymous)
Device Interaction (Anonymous)
None of the Above
Send printer usage and performance information to Lexmark.
Note: Information Send Time and User Information ‑ Level appear only
when you select any of the settings in Information Sent to Lexmark,
except None of the Above.
Information Send Time
Start Time
Stop Time
User Information ‑ Level
Anonymous Session Information
Only*
Session Information with Generic User
Information
Session Information with Actual User
IDs
Accessibility
Note: This menu appears only in some printer models.
Menu item Description
Duplicate Key Strike Interval
0–5 (0*)
Set the interval in seconds during which the printer ignores duplicate key
presses on an attached keyboard.
Key Repeat Initial Delay
0.25–5 (1*)
Set the initial length of delay in seconds before a repeating key starts
repeating.
Note: This menu item appears only when a keyboard is attached to the
printer.
Key Repeat Rate
0.5–30 (30*)
Set the number of presses per second for a repeating key.
Note: This menu item appears only when a keyboard is attached to the
printer.
Prolong Screen Timeout
O*
On
Let the user remain in the same location and reset the Screen Timeout timer
when it expires instead of returning to the home screen.
Headphone Volume
1–10 (5*)
Adjust the headphone volume.
Note: This menu item appears only when a headphone is attached to the
printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 71
Menu item Description
Enable Voice Guidance When
Headphone Is Attached
O*
On
Enable Voice Guidance when a headphone is attached to the printer.
Speak Passwords/PINs
O*
On
Set the printer to read out loud passwords or personal identification
numbers.
Note: This menu item appears only when a headphone or a speaker is
attached to the printer.
Speech Rate
Very Slow
Slow
Normal*
Fast
Faster
Very Fast
Rapid
Very Rapid
Fastest
Set the Voice Guidance speech rate.
Note: This menu item appears only when a headphone or a speaker is
attached to the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore app settings
Restore the printer factory default settings.
Note: Restore app settings appears only in some printer models.
Maintenance
Configuration Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
Note: This menu item appears only in some printer models.
USB Scan to Local
On*
O
Set whether the USB device driver enumerates as a USB
Simple device (single interface) or as a USB Composite device
(multiple interfaces).
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 72
Menu item Description
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its high‑speed
capabilities.
Note: This menu item appears only in some printer models.
Tray Configuration
Tray Linking
Automatic*
O
Set the printer to link the trays that have the same paper type
and paper size settings.
Tray Configuration
Show Tray Insert Message
O*
On
Show the Tray Insert message.
Tray Configuration
Paper Prompts
Auto*
Multipurpose Feeder
Manual Paper
Envelope Prompts
Auto*
Multipurpose Feeder
Manual Paper
Set the paper source that the user fills when a prompt to load
paper or envelope appears.
Notes:
•The multipurpose feeder is available only in some printer
models.
•For Multipurpose Feeder to appear, set Configure MP to
Cassette from the Paper menu.
Tray Configuration
Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Reports
Menu Settings Page
Event Log
Event Log Summary
HealthCheck Statistics
Print reports about printer menu settings, status, and event
logs.
Supply Usage And Counters
Clear Supply Usage History
Reset the supply usage history, such as number of pages and
days remaining, to the factory shipped level.
Supply Usage And Counters
Reset Maintenance Counter
Reset the counter after installing a new maintenance kit.
Supply Usage And Counters
Tiered Coverage Ranges
Adjust the range for the amount of color coverage on the
printed page.
Printer Emulations
PPDS Emulation
O*
On
Set the printer to recognize and use the PPDS data stream.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 73
Menu item Description
Fax Configuration
Fax Low Power Support
Disable Sleep
Permit Sleep
Auto*
Set fax to enter Sleep mode whenever the printer determines
that it should.
Fax Configuration
Fax Storage Location
Disk
NAND*
Set the storage location for all faxes.
Print Configuration
Black Only Mode
O*
On
Print color content in grayscale.
Print Configuration
Color Trapping
O
1
2*
3
4
5
Enhance the printed output to compensate for misregistration
in the printer.
Print Configuration
Font Sharpening
0–150 (24*)
Set a text point-size value below which the high‑frequency
screens are used when printing font data.
For example, if the value is 24, then all fonts sized 24 points or
less use the high‑frequency screens.
Device Operations
Quiet Mode
O*
On
Set the printer to operate in Quiet Mode.
Note: Enabling this setting slows down the printer
performance.
Device Operations
Panel Menus
O
On*
Enable access to the control panel menus.
Device Operations
Custom Supply Levels
O*
On
Let printservice read and edit values from the Embedded Web
Server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 74
Menu item Description
Device Operations
Safe Mode
O*
On
Set the printer to operate in a special mode, in which it attempts
to continue oering as much functionality as possible, despite
known issues.
For example, when set to On, and the duplex motor is
nonfunctional, the printer performs one‑sided printing of the
documents even if the job is two‑sided printing.
Device Operations
Minimum Copy Memory
80 MB*
100 MB
Set the minimum memory allocation for storing copy jobs.
Device Operations
Clear Custom Status
Erase user‑defined strings for the Default or Alternate custom
messages.
Device Operations
Clear all remotely‑installed messages
Erase messages that were remotely installed.
Device Operations
Automatically Display Error Screens
O
On*
Show existing error messages on the display after the printer
remains inactive on the home screen for a length of time equal
to the Screen Timeout setting.
Device Operations
Honor orientation on fast path copy
On
O*
Enable the printer to use the orientation setting under the Copy
menu when sending quick copy jobs.
Device Operations
Enable Optional Parallel Port
O*
On
Enable an optional parallel port.
Note: When set to On, the printer restarts.
Toner patch sensor setup
Calibration frequency preference
Disabled
Fewest color adjustment
Fewer color adjustment
Normal*
Better color accuracy
Best color accuracy
Set the printer to put down the correct amount of toner to
maintain color consistency.
Toner patch sensor setup
Full calibration
Run the full color calibration.
Toner patch sensor setup
Print TPS information page
Print a diagnostic page that contains information on toner patch
sensor calibration.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 75
Menu item Description
App Configuration
LES Applications
O
On*
Enable the Lexmark Embedded Solutions (LES) applications.
Notes:
•This menu item is available only in some printer models.
•When set to On, this setting does not aect built‑in
applications.
Scanner Configuration
Scanner Manual Registration
Print Quick Test
Print a Quick Test target page.
Note: Make sure that the margin spacing on the target page
is uniform all the way around the target. If it is not, then the
printer margins may need to be reset.
Scanner Configuration
Scanner Manual Registration
Front ADF Registration
Rear ADF Registration
Flatbed Registration
Manually register the flatbed and ADF after replacing the ADF,
scanner glass, or controller board.
Scanner Configuration
Edge Erase
Flatbed Edge Erase
0–6 (3*)
ADF Edge Erase
0–6 (3*)
Set the size, in millimeters, of the no‑print area around an ADF
or flatbed scan job.
Scanner Configuration
ADF Deskew
ADF Mechanical Deskew
O
On
Auto*
Set the printer to perform ADF mechanical skew adjustment.
Scanner Configuration
Disabled Scanner
Enabled*
Disabled
ADF Disabled
Disable the scanner when it is not working properly.
Scanner Configuration
Ti Byte Order
CPU Endianness*
Little Endian
Big Endian
Set the byte order of a TIFF‑formatted scan output.
Scanner Configuration
Exact Ti Rows Per Strip
On*
O
Set the RowsPerStrip tag value of a TIFF‑formatted scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 76
Out of Service Erase
Menu item Description
Out of Service Erase
Memory Last Sanitized
Hard Disk Last Sanitized
Show information on when the printer memory or hard disk was
last sanitized.
Note: Hard Disk Last Sanitized appears only in printers with a
hard disk installed.
Out of Service Erase
Sanitize all information on nonvolatile
memory
Sanitize all information on hard disk
Erase all printer and network settings
Clear all settings and applications that are stored in the printer
memory or hard disk.
Note: Sanitize all information on hard disk appears only in
printers with a hard disk installed.
Visible Home Screen Icons
Note: This menu appears only in some printer models.
Menu Description
Copy
E-mail
Fax
Status/Supplies
Job Queue
Change Language
Shortcut Center
Address Book
Bookmarks
Held Jobs
USB
FTP
Scan Profiles
App Profiles
Forms and Favorites
Scan Center
Card Copy
Specify which icons to show on the home screen.
About this Printer
Menu item Description
Asset Tag1Describe the printer. The maximum length is 32 characters.
Printer’s Location1Identify the printer location. The maximum length is 63 characters.
Contact1Personalize the printer name. The maximum length is 63 characters.
1 In some printer models, this menu item can be configured only from the Embedded Web Server.
2 This menu item appears only in some printer models.
Understanding the printer menus 77
Menu item Description
Export Configuration File to USB2Export configuration files to a flash drive.
Export Compressed Logs to USB2Export compressed log files to a flash drive.
Send Logs
Cancel
Send
Send diagnostic information to Lexmark.
1 In some printer models, this menu item can be configured only from the Embedded Web Server.
2 This menu item appears only in some printer models.
Print
Layout
Menu item Description
Sides
1‑sided*
2‑sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing two‑sided printing.
Note: Depending on the option selected, the printer automatically osets
each printed information of the page to bind the job correctly.
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
O [1,1,1,2,2,2]*
On [1,2,1,2,1,2]
Keep the pages of a print job stacked in sequence, particularly when printing
multiple copies of the job.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Note: The multipurpose feeder is available only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 78
Menu item Description
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their
page orientation.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiple‑page document when using Pages per
Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
Normal*
Fit to page
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Setup
Menu item Description
Printer Language
PCL Emulation
PS Emulation*
Set the printer language.
Note: Setting a printer language default does not prevent a software
program from sending print jobs that use another printer language.
Job Waiting
O*
On
Preserve print jobs requiring supplies so that jobs not requiring the missing
supplies can print.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 79
Menu item Description
Job Hold Timeout
0–255 (30*)
Set the time in seconds that the printer waits for user intervention before
it holds jobs that require unavailable resources and continues to print other
jobs in the print queue.
Note: This menu item appears only when a printer hard disk is installed.
Printer Usage
Max Speed
Max Yield*
Determine how the color imaging unit operates during printing.
Notes:
•When set to Max Yield, the color imaging unit slows or stops while
printing groups of black-only pages.
•When set to Max Speed, the color imaging unit always runs while
printing, whether color or black pages are being printed.
Download Target
RAM*
Disk
Specify where to save all permanent resources, such as fonts and macros,
that have been downloaded to the printer.
Note: This menu item appears only when a printer hard disk is installed.
Resource Save
O*
On
Determine what the printer does with downloaded resources, such as
fonts and macros, when it receives a job that requires more than the
available memory.
Notes:
•When set to O, the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
•When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.
Print All Order
Alphabetical*
Newest First
Oldest First
Specify the order in which held and confidential jobs are printed when Print
All is selected.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Quality
Menu item Description
Print Mode
Black and White
Color*
Set the print mode.
Print Resolution
4800 CQ*
1200 dpi
Set the resolution for the printed output.
Note: 4800 CQ provides high‑quality output at maximum speed.
Toner Darkness
1 to 5 (4*)
Determine the lightness or darkness of text images.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 80
Menu item Description
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
Color Saver
O*
On
Reduce the amount of toner used to print graphics and images.
RGB Brightness
‑6 to 6 (0*)
Adjust the brightness, contrast, and saturation for color output.
Note: This setting does not aect files where CMYK color specifications are
used.
RGB Contrast
0 to 5 (0*)
RGB Saturation
0 to 5 (0*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan
‑5 to 5 (0*)
Magenta
‑5 to 5 (0*)
Ye l l o w
‑5 to 5 (0*)
Black
‑5 to 5 (0*)
Reset Defaults
Adjust the amount of toner that is used for each color.
Color Correction
O
Auto*
Manual
Color Correction Content
Modify the color settings used to print documents.
Notes:
•O sets the printer to receive the color correction from the software.
•Auto sets the printer to apply dierent color profiles to each object on the
printed page.
•Manual allows the customization of the RGB or CMYK color conversions
applied to each object on the printed page.
•Color Correction Content is available only when Color Correction is set to
Manual.
Color Samples
Print Color Samples
Print sample pages for each of the RGB and CMYK color conversion tables used
in the printer.
Color Adjust Calibrate the printer to adjust color variations in the printed output.
Spot Color Replacement
Set Custom CMYK
Assign specific CMYK values to twenty named spot colors.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 81
Menu item Description
RGB Replacement Match the colors of the output with that of the original document.
Notes:
•This menu item requires that you select the Display‑True‑Black color table.
•This menu item appears only in the Embedded Web Server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Job Accounting
Note: This menu appears only when a printer hard disk is installed.
Menu item Description
Job Accounting
O*
On
Set the printer to create a log of the print jobs that it receives.
Accounting Log Frequency
Daily
Weekly
Monthly*
Specify how often the printer creates a log file.
Log Action at End of Frequency
None*
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Specify how the printer responds when the frequency threshold expires.
Note: The value defined in Accounting Log Frequency determines when this
action is triggered.
Log Near Full Level
O*
On
Specify the maximum size of the log file before the printer executes the Log
Action at Near Full.
Log Action at Near Full
None*
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when the hard disk is nearly full.
Note: The value defined in Log Near Full Level determines when this action
is triggered.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 82
Menu item Description
Log Action at Full
None*
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when disk usage reaches the maximum limit
(100MB).
URL to Post Log Specify where the printer posts job accounting logs.
E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs.
Log File Prefix Specify the prefix for the log file name.
Note: The current host name defined in the TCP/IP menu is used as the
default log file prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
XPS
Menu item Description
Print Error Pages
O*
On
Print a test page that contains information on errors, including XML markup
errors.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Notes:
•Jobs printed in 1200 dpi use the value directly.
•Jobs printed in 4800 CQ use half the value.
Note: An asterisk (*) next to a value indicates the factory default setting.
PDF
Menu item Description
Scale to Fit
O*
On
Scale the page content to fit the selected paper size.
Annotations
Print
Do Not Print*
Specify whether to print annotations in the PDF.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 83
PostScript
Menu item Description
Print PS Error
O*
On
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the job stops, the printer
prints an error message, and the rest of the print job is flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Notes:
•Jobs printed in 1200 dpi use the value directly.
•Jobs printed in 4800 CQ use half the value.
Lock PS Startup Mode
O*
On
Disable the SysStart file.
Image Smoothing
O*
On
Enhance the contrast and sharpness of low‑resolution images.
Note: This setting has no eect on images with a resolution of 300 dpi or
higher.
Font Priority
Resident*
Flash/Disk
Establish the font search order.
Notes:
•Resident sets the printer to search its memory for the requested font
before searching the flash memory or printer hard disk.
•Flash/Disk sets the printer to search the flash memory or printer hard
disk for the requested font before searching the printer memory.
•This menu item appears only when a flash memory or printer hard
disk is installed.
Wait Timeout
O
On* (40 seconds)
Set the printer to wait for more data before canceling a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
PCL
Menu item Description
Font Source
Resident*
Disk
Flash
All
Choose the source which contains the default font selection.
Notes:
•Flash and Disk appear only in some printer models.
•For Flash and Disk to appear, make sure that they are not read‑ or
write‑protected.
Font Name
[List of available fonts] (Courier*)
Select a font from the specified font source.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 84
Menu item Description
Symbol Set
[List of available symbol set] (10U
PC‑8*)
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the dierent
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixed‑space characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL®
datastream.
Notes:
•This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
•60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width.
Notes:
•Jobs printed in 1200 dpi use the value directly.
•Jobs printed in 4800CQ use half the value.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4‑size paper.
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
O*
On
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Auto LF after CR
O*
On
Set the printer to perform a line feed after a carriage return control
command.
Tray Renumber
Assign MP Feeder
Assign Tray [x]
Assign Manual Paper
Assign Manual Envelope
Configure the printer to work with a dierent print driver or custom
application that uses a dierent set of source assignments to request a
given paper source.
Choose from the following options:
O*—The printer uses the factory default paper source assignments.
None—The paper source ignores the Select Paper Feed command.
0–199—Select a numeric value to assign a custom value to a paper
source.
Note: The multipurpose feeder is available only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 85
Menu item Description
Tray Renumber
View Factory Defaults
Show the factory default value assigned for each paper source.
Tray Renumber
Restore Defaults
Restore the tray renumber values to their factory defaults.
Print Timeout
O
On* [90]
Set the printer to end a print job after it has been idle for the specified
amount of time in seconds.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTML
Menu item Description
Font Name
[List of fonts] (Times*)
Set the font to use for HTML documents.
Font Size
1–255 (12*)
Set the font size to use for HTML documents.
Scale
1–400% (100*)
Scale HTML documents.
Orientation
Portrait*
Landscape
Set the page orientation for HTML documents.
Margin Size
8–255 mm (19*)
Set the page margin for HTML documents.
Backgrounds
Do Not Print
Print*
Print background information or graphics for HTML documents.
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
On
O*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Invert
O*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 86
Menu item Description
Scaling
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Paper
Tray Configuration
Menu item Description
Default Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Note: Multipurpose Feeder only appears when Configure MP is set to
Cassette.
Paper Size/Type
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Substitute Size
O
Statement/A5
Letter/A4
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
•O prompts the user to load the required paper size.
•Statement/A5 prints an A5‑size document on statement when loading
statement, and statement‑size jobs on A5 paper size when loading A5.
•Letter/A4 prints an A4‑size document on letter when loading letter, and
letter‑size jobs on A4 paper size when loading A4.
•All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 87
Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–14.17 inches (8.50*)
76–359.91 mm (216*)
Set the portrait width of the universal paper.
Portrait Height
3–14.17 inches (14*)
76–359.91 mm (356*)
Set the portrait height of the universal paper.
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Custom Scan Sizes
Menu item Description
Custom Scan Size [x]
Scan Size Name
Width
1–8.50 inches (8.50*)
25–216 mm (216*)
Height
1–14 inches (14*)
25–356 mm (297*)
Orientation
Portrait*
Landscape
2 scans per side
O*
On
Assign a scan size name and configure the scan settings.
Understanding the printer menus 88
Media Types
Menu item Description
Plain
Card Stock
Recycled
Glossy
Labels
Vinyl Labels
Bond
Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Rough/Cotton
Custom Type [x]
Specify the texture and weight of the paper loaded.
Copy
Copy Defaults
Menu item Description
Content Type
Tex t
Tex t/ Phot o*
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Sides
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify the scanning behavior based on the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 89
Menu item Description
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Color
O
On*
Auto
Specify whether to print copies in color.
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a sheet of paper.
Print Page Borders
O*
On
Place a border around each image when printing multiple pages on a single
page.
Collate
O [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Print multiple copies in sequence.
“Copy from” Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
•Letter is the U.S. factory default setting. A4 is the international factory
default setting.
•This menu item may vary depending on your printer model.
“Copy to” Source
Tray [x] (1*)
Multipurpose Feeder
Auto Size Match
Specify the paper source for the copy job.
Temperatur e
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Darkness
‑4 to 4 (0*)
Adjust the darkness of the scanned image.
Number of Copies
1–9999 (1*)
Specify the number of copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 90
Menu item Description
Header/Footer
Top left
Top middle
Top right
Bottom left
Bottom middle
Bottom right
Apply a header or footer on the printed output.
Overlay
Confidential
Copy
Draft
Urgent
Custom
O*
Specify the overlay text printed on each page of the copy job.
Custom overlay Type a custom overlay text.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
‑4 to 4 (0*)
Adjust the amount of toner being used in each color.
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Set the amount of color that the printer detects from the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 91
Menu item Description
Contrast
Best for Content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original document,
then set Background Detection to Content-based. If you want to remove
image noise from a photo, then set Background Detection to Fixed.
Auto Center
O*
On
Align the content at the center of the page.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Allow Color Copies
O
On*
Print copies in color.
Allow Priority Copies
O
On*
Interrupt a print job to copy a page or document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 92
Menu item Description
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Allow Save as Shortcut
O
On*
Save custom copy settings as shortcuts.
Sample Copy Print a sample copy.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax
Fax Mode
Menu item Description
Fax Mode
Analog*
Fax Server
Disabled
Select a fax mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Analog Fax Setup
General Fax Settings
Menu item Description
Fax Name Identify your fax machine.
Fax Number Identify your fax number.
Fax ID
Fax Name
Fax Number*
Notify fax recipients of your fax name or fax number.
Enable Manual Fax
O*
On
Set the printer to fax manually.
Notes:
•This menu item does not appear if Fax Transport is set to T.38 or G711.
•This menu item requires a line splitter and a telephone handset.
•Use a regular telephone line to answer an incoming fax job and to dial a
fax number.
•To go directly to the Manual Fax function, touch # and 0 on the keypad.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 93
Menu item Description
Memory Use
All receive
Mostly receive
Equal*
Mostly send
All send
Set the amount of internal printer memory allocated for faxing.
Note: This menu item prevents memory buer conditions and failed faxes.
Cancel Faxes
Allow*
Don't Allow
Cancel outgoing faxes before they are transmitted, or cancel incoming faxes
before they finish printing.
Caller ID
O
On*
Alternate
Show the telephone number of the person sending the fax.
Fax Number Masking
O*
From Left
From Right
Specify the format for masking an outgoing fax number.
Digits to Mask
0–58 (0*)
Specify the number of digits to mask in an outgoing fax number.
Enable Line Connected
Detection
O
On*
Determine whether a telephone line is connected to the printer.
Notes:
•Detection takes place when turning on the printer and before each call.
•This menu item does not appear if Fax Transport is set to T.38.
Enable Line In Wrong Jack
Detection
O*
On
Determine whether a telephone line is connected to the correct port on the
printer.
Notes:
•Detection takes place when turning on the printer and before each call.
•This menu item does not appear if Fax Transport is set to T.38.
Enable Extension in Use
Support
O
On*
Determine whether a telephone line is used by another device such as another
phone on the same line.
Notes:
•This menu item is monitored continuously after turning on the printer.
•This menu item does not appear if Fax Transport is set to T.38.
Optimize Fax Compatibility Configure the printer fax functionality for optimal compatibility with other fax
machines.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 94
Fax Send Settings
Menu item Description
Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the resolution of the scanned image.
Note: A higher resolution increases fax transmission time and requires higher
memory.
Original Size
[List of paper sizes]
Specify the size of the original document.
Note: Mixed Sizes is the U.S. factory default setting. A4 is the international
factory default setting.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Sides
O*
Long Edge
Short Edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
Content Type
Tex t*
Tex t/ Phot o
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser*
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Darkness
‑4 to 4 (0*)
Adjust the darkness of the scanned image.
Behind a PABX
O*
On
Set the printer to dial a fax number without waiting to recognize the dial tone.
Note: Private Automated Branch Exchange (PABX) is a telephone network that
allows a single access number to oer multiple lines to outside callers.
Dial Mode
Ton e*
Pulse
Specify the dial mode for incoming or outgoing faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 95
Advanced Imaging
Menu item Description
Color Balance
‑4 to 4 (0*)
Adjust the amount of toner used for each color.
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Contrast
Best for Content*
0
1
2
3
4
5
Set the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original document,
then set Background Detection to Content-based. If you want to remove
image noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 96
Menu item Description
Sharpness
1–5 (3*)
Adjust the sharpness of the scanned image.
Temperatur e
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Automatic Redial
0–9 (5*)
Adjust the number of redial attempts based on the activity levels of recipient fax
machines.
Redial Frequency
1–200 minutes (3*)
Increase the time between redial attempts to increase the chance of sending
fax successfully.
Enable ECM
O
On*
Activate Error Correction Mode (ECM) for fax jobs.
Note: ECM detects and corrects errors in the fax transmission process that are
caused by telephone line noise and poor signal strength.
Enable Fax Scans
O
On*
Fax documents that are scanned at the printer.
Driver to Fax
O
On*
Allow the print driver to send fax.
Allow Save as Shortcut
O
On*
Save fax numbers as shortcuts in the printer.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for sending fax.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O*
On
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 97
Menu item Description
Enable Color Fax Scans
O by default*
On by default
Never use
Always use
Enable color scans for fax.
Auto Convert Color Faxes to
Mono Faxes
O
On*
Convert all outgoing color faxes to black and white.
Confirm Fax Number
O*
On
Ask the user to confirm the fax number.
Dial Prefix Set a dialing prefix.
Dialing Prefix Rules
Prefix Rule [x]
Establish a dialing prefix rule.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Receive Settings
Menu item Description
Fax Job Waiting
None*
Ton er
Toner and Supplies
Remove fax jobs that request specific unavailable resources from the print
queue.
Rings to Answer
1–25 (3*)
Set the number of rings for incoming fax.
Auto Reduction
O
On*
Scale incoming fax to fit on the page.
Paper Source
Tray [x]
Multipurpose Feeder
Auto*
Set the paper source for printing incoming fax.
Sides
O*
On
Print on both sides of the paper.
Separator Sheets
None*
Before Job
After Job
Specify whether to insert blank separator sheets when printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 98
Menu item Description
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Output Bin
Standard Bin
Specify the output bin for received faxes.
Fax Footer
On
O*
Print the transmission information at the bottom of each page from a received
fax.
Fax Footer Time Stamp
Receive*
Print
Print the time stamp at the bottom of each page from a received fax.
Holding Faxes
Held Fax Mode
O*
Always On
Manual
Scheduled
Hold received faxes from printing until they are released.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Enable Fax Receive
O
On*
Set the printer to receive fax.
Enable Color Fax Receive
O
On*
Set the printer to receive fax in color.
Enable Caller ID
O
On*
Show the number that is sending the incoming fax.
Block No Name Fax
O*
On
Block incoming faxes sent from devices with no station ID or fax ID specified.
Banned Fax List
Add Banned Fax
Specify the phone numbers that you want to block.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 99
Menu item Description
Answer On
All Rings*
Single Ring Only
Double Ring Only
Triple Ring Only
Single or Double Rings Only
Single or Triple Rings Only
Double or Triple Rings Only
Set a distinctive ring pattern for incoming fax.
Auto Answer
O
On*
Set the printer to receive fax automatically.
Manual Answer Code
0–9 (9*)
Manually enter a code on the telephone number pad to begin receiving fax.
Notes:
•This menu item appears only when the printer shares a line with a
telephone.
•This menu item appears only when you set the printer to receive fax
manually.
Fax Forwarding
Print*
Print and Forward
Forward
Specify how to forward received fax.
Forward to
Destination [x]
Type
Shortcut Number
Specify where to forward received fax.
Confirmation E‑mail Send a confirmation e‑mail when fax forwarding is successful.
Note: The e‑mail is sent only when forwarding to FTP or Network Share
destinations.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for transmitting fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 100
Fax Cover Page
Menu item Description
Fax Cover Page
O by Default*
On by Default
Never Use
Always Use
Configure the settings for the fax cover page.
Include To field
O*
On
Include From field
O*
On
From
Include Message Field
O*
On
Message:
Include Logo
O*
On
Include Footer [x]
O*
On
Footer [x]
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Log Settings
Menu item Description
Transmission Log
Print log*
Do Not Print Log
Print Only For Error
Print a log for successful fax transmission or transmission error.
Receive Error Log
Print Never*
Print on Error
Print a log for fax‑receive failures.
Auto Print Logs
On*
O
Print all fax activity.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 101
Menu item Description
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing logs.
Logs Display
Remote Fax Name*
Dialed Number
Identify the sender by remote fax name or fax number.
Enable Job Log
On*
O
View a summary of all fax jobs.
Enable Call Log
On*
O
View a summary of fax dialing history.
Log Output Bin
Standard Bin*
Bin [x]
Specify the output bin for printed logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Speaker Settings
Menu item Description
Speaker Mode
Always O
Always On
On until Connected*
Set the fax speaker mode.
Speaker Volume
Low*
High
Adjust the fax speaker volume.
Ringer Volume
O
On*
Enable the ringer volume.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server Setup
General Fax Settings
Menu item Description
To Format Specify a fax recipient.
Note: If you want to use the fax number, then type the number sign (#) before
a number.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 102
Menu item Description
Reply Address Specify a reply address for sending fax.
Subject Specify the fax subject and message.
Message
Enable analog receive
O*
On
Set the printer to receive analog faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server E‑mail Settings
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary Simple Mail Transfer Protocol
(SMTP) server for sending e-mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 (30*)
Set the time before the printer times out if the SMTP server does not respond.
Reply Address Specify a reply address for sending fax.
Always use SMTP default Reply
Address
O
On*
Specify the SMTP reply address for sending fax.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send fax using an encrypted link.
Require Trusted Certificate
O
On*
Specify a trusted certificate when accessing the SMTP server.
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 103
Menu item Description
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
User‑Initiated E‑mail
None*
Use Device SMTP Credentials
Use Session User ID and
Password
Use Session E‑mail address
and Password
Prompt user
Specify whether credentials are required for user‑initiated e‑mail.
Use Active Directory Device
Credentials
O
On*
Enable user credentials and group destinations to connect to the SMTP server.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
NTLM Domain Specify the domain name for the NTLM security protocol.
Disable "SMTP server not set
up" error
O*
On
Hide the “SMTP server not set up” error message.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server Scan Settings
Menu item Description
Image Format
TIFF (.tif)
PDF (.pdf)*
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
Specify the file format for the scanned image.
Content Type
Tex t
Tex t/ Phot o*
Photo
Graphics
Improve the output result based on the content of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 104
Menu item Description
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Fax Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the fax resolution.
Darkness
1–9 (5*)
Set the darkness of the output.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
•Mixed Sizes is the U.S. factory default setting. A4 is the international
factory default setting.
•This setting may vary depending on your printer model.
Use Multi‑Page TIFF
O
On*
Choose between single‑ and multiple‑page TIFF files.
Note: An asterisk (*) next to a value indicates the factory default setting.
E-mail
E‑mail Setup
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-
mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 105
Menu item Description
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 seconds (30*)
Set the time before the printer times out if the SMTP server does not respond.
Reply Address Specify a reply address in the e‑mail.
Always use SMTP default Reply
Address
On*
O
Always use the default reply address in the SMTP server.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send e‑mail using an encrypted link.
Require Trusted Certificate
O
On*
Require a trusted certificate when accessing the SMTP server.
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
User‑Initiated E‑mail
None*
Use Device SMTP Credentials
Use Session User ID and
Password
Use Session E‑mail address
and Password
Prompt user
Specify whether credentials are required for user‑initiated e‑mail.
Use Active Directory Device
Credentials
O
On*
Enable user credentials and group designations to connect to the SMTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 106
Menu item Description
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
NTLM Domain Specify the domain name for the NTLM security protocol.
Disable "SMTP server not set
up" error
O*
On
Hide the “SMTP server not set up” error message.
Note: An asterisk (*) next to a value indicates the factory default setting.
E‑mail Defaults
Menu item Description
Subject Specify the e‑mail subject and message.
Message
File Name Specify the file name for the scanned image.
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
Specify the file format for the scanned image.
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu item appears only if you have purchased and installed an
OCR solution.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 107
Menu item Description
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Highly Compressed
O*
On
Secure
O*
On
Searchable
O*
On
Archival (PDF/A)
O*
On
Set the PDF format of the scanned image.
Content Type
Tex t
Tex t/ Phot o*
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser*
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 108
Menu item Description
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
-4 to 4 (0*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Note: Mixed Sizes is the factory default setting.
Sides
O*
Long Edge
Short Edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Ye llo w t o B l ue
-4 to 4 (0*)
Adjust the color intensity during scanning.
Color Dropout
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 109
Menu item Description
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
E‑mail Bit Depth
1 bit*
8 bit
Set the amount of color that the printer detects from the original document.
Note: This menu item appears only when Color is set to Auto.
JPEG Quality
Best for content*
5–95
Set the quality of a JPEG‑format scanned image.
Notes:
•5 reduces the file size, but lessens the image quality.
•95 provides the best image quality, but produces a large file size.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original
document, then set Background Detection to Content-based. If you want to
remove image noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 110
Menu item Description
Temperatur e
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Blank Pages
Blank Page Removal
Blank Page Sensitivity
Specify whether to include blank pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Max E‑mail Size
0–65535 (0*)
Set the allowable file size for each e‑mail.
Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its
allowable file size.
Note: You can type up to 1024 characters.
Limit Destinations Limit sending of e‑mail only to the specified list of domain names.
Note: Use a comma to separate each domain.
Send Me a Copy
Never appears*
On by Default
O by Default
Always On
Send a copy of the e‑mail to yourself.
Limit E‑mail Recipients
O*
On
Limit the number of e‑mail recipients.
Use cc:/bcc:
O*
On
Enable carbon copy and blind carbon copy in e‑mail.
Use Multi‑Page TIFF
On*
O
Choose between single- and multiple‑page TIFF files.
TIFF Compression
LZW*
JPEG
Set a compression option for TIFF files.
Text Defau l t
5–95 (75*)
Set the quality of text on a scanned image.
Text/Phot o D e fau l t
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on a scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 111
Menu item Description
Transmission Log
Print log*
Do Not Print Log
Print Only For Error
Print a log for successful e‑mail transmission.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing logs.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show the scan preview on the display.
Note: This menu item appears only when a printer hard disk is installed.
Allow Save as Shortcut
O
On*
Save e-mail addresses as shortcuts.
Note: When set to O, the Save As Shortcut button does not appear on the
e-mail Destination screen.
E‑mail Images Sent As
Attachment*
Web Link
Specify how to send the images in e‑mail.
Reset E-mail Information After
Sending
O
On*
Restore the default e-mail information after sending an e-mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Web Link Setup
Menu item Description
Server Set the printer to send e‑mail as a web link.
Login
Password
Path
File Name
Web Link
Understanding the printer menus 112
FTP
FTP Defaults
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
Specify the file format for the scanned image.
Note: The menu items may vary depending on your printer model.
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu appears only if you have purchased and installed an OCR
solution.
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
O*
On
Archival (PDF/A)
O*
On
Set the PDF format for the scanned image.
Content Type
Tex t
Tex t/ Phot o*
Graphics
Photo
Improve the output result based on the content of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 113
Menu item Description
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
-4 to 4 (0*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
•Letter is the U.S. factory default setting. A4 is the international factory
default setting.
•The menu items may vary depending on your printer model.
Sides
O*
Long Edge
Short Edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 114
Advanced Imaging
Menu item Description
Color Balance
-4 to 4 (0*)
Adjust the amount of toner used for each color in scan output.
Color Dropout
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Set the amount of color that the printer detects from the original document.
Note: This menu item appears only when Color is set to Auto.
JPEG Quality
Best for content*
5–95
Set the quality of a JPEG‑format image.
Notes:
•5 reduces the file size, but lessens the image quality.
•90 provides the best image quality, but produces a large file size.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original
document, then set Background Detection to Content-based. If you want to
remove image noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 115
Menu item Description
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Temperatur e
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Blank Pages
Blank Page Removal
Blank Page Sensitivity
Specify whether to include blank pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text Defau l t
5–95 (75*)
Set the quality of text on a scanned image.
Text/Phot o D e fau l t
5–95 (75*)
Set the quality of text or photo image on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo image on a scanned image.
Use Multi‑Page TIFF
On*
O
Choose between single- and multiple‑page TIFF files.
TIFF Compression
LZW*
JPEG
Set a compression option for TIFF files.
Transmission Log
Print Log*
Do Not Print Log
Print Only For Error
Print a log for successful FTP scan transmission.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing FTP logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 116
Menu item Description
FTP Bit Depth
1 bit
8 bit*
Enable the Text/Photo mode to have smaller file sizes by using 1‑bit image.
Note: This menu item appears only when Color is set to Gray.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
O
On*
Save custom FTP settings as shortcuts.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB Drive
Flash Drive Scan
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
Specify the file format for the scanned image.
Note: The settings may vary depending on your printer model.
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu appears only if you have purchased and installed an OCR
solution.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 117
Menu item Description
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Secure
O*
On
Archival (PDF/A)
O*
On
Set the PDF format for the scanned image.
Content Type
Tex t
Tex t/ Phot o*
Graphics
Photo
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 118
Menu item Description
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
•Letter is the U.S. factory default setting. A4 is the international factory
default setting.
•This menu item may vary depending on your printer model.
Sides
O*
Long edge
Short edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance Adjust the amount of toner used for each color.
Color Dropout
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
Set the amount of color that the printer detects from the original document.
Note: This menu item appears only when Color is set to Auto.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 119
Menu item Description
JPEG Quality
Best for content*
5–95
Set the quality of a JPEG‑format image.
Notes:
•5 reduces the file size, but lessens the image quality.
•90 provides the best image quality, but produces a large file size.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original
document, then set Background Detection to Content-based. If you want to
remove image noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Temperatur e
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Blank Pages
Blank Page Removal
Blank Page Sensitivity
Specify whether to include blank pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 120
Admin Controls
Menu item Description
Text Defau l t
5–95 (75*)
Set the quality of text on a scanned image.
Text/Phot o D e fau l t
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (75*)
Set the quality of a photo on a scanned image.
Use Multi‑Page TIFF
On*
O
Choose between single- and multiple‑page TIFF files.
TIFF Compression
LZW*
JPEG
Set the compression for TIFF files.
Scan Bit Depth
1 bit
8 bit*
Enable the Text/Photo mode to have smaller file sizes by using 1‑bit image.
Note: This menu item appears only when Color is set to Gray.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Flash Drive Print
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Paper Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for the print job.
Note: The multipurpose feeder is available only in some printer models.
Color
O
On*
Print the output in color.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 121
Menu item Description
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)*
Print multiple copies in sequence.
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing two‑sided printing.
Note: Depending on the option selected, the printer automatically osets each
printed information of the page to bind the job correctly.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their page
orientation.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiple‑page document when using Pages per Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Separator Sheets
O*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Note: The multipurpose feeder is available only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 122
Menu item Description
Blank Pages
Do Not Print*
Print
Specify whether to print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
Standard Network
Specify how a network is connected.
Network Status Show the connection status of the printer network.
Display Network Status on
Printer
On*
O
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server Reset all active network connections to the printer.
Note: This setting removes all network configuration settings.
Network Job Timeout
O
On* (90 seconds)
Set the time before the printer cancels a network print job.
Banner Page
O*
On
Print a banner page.
Scan to PC Port Range
9751:12000*
Specify a valid port range for printers that are behind a port blocking firewall.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wireless
Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless
network adapter.
Understanding the printer menus 123
Menu item Description
Setup Using Mobile App Configure the Wi‑Fi connection using Lexmark Mobile Assistant.
Setup On Printer Panel
Choose Network
Add Wi‑Fi Network
Network Name
Network Mode
Infrastructure
Wireless Security Mode
Disabled*
WEP
WPA2/WPA - Personal
WPA2 - Personal
802.1x - RADIUS
Configure the Wi‑Fi connection using the control panel.
Note: 802.1x - RADIUS can be configured only from the Embedded
Web Server.
Wi‑Fi Protected Setup
WPS Auto Detect
O
On*
Start Push Button Method
Start PIN Method
Establish a Wi‑Fi network and enable network security.
Notes:
•WPS Auto Detect appears only when the Wireless Security
Mode is set to WEP.
•Start Push-Button Method connects the printer to a Wi‑Fi
network when buttons on both the printer and the access point
(wireless router) are pressed within a given time.
•Start PIN Method connects the printer to a Wi‑Fi network when
a PIN on the printer is entered into the wireless settings of the
access point.
Network Mode
BSS Type
Infrastructure*
Specify the network mode.
Enable Wi‑Fi Direct
On
O*
Enable Wi-Fi Direct‑capable devices to connect directly to the printer.
Compatibility
802.11b/g/n (2.4GHz)*
802.11a/b/g/n/ac (2.4GHz/5GHz)
802.11a/n/ac (5GHz)
Specify the standard for the Wi‑Fi network.
Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) only
appear when a Wi‑Fi option is installed.
Wireless Security Mode
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
Set the security mode for connecting the printer to Wi‑Fi devices.
Note: 802.1x - RADIUS can be configured only from the Embedded
Web Server.
Understanding the printer menus 124
Menu item Description
WEP Authentication Mode
Auto*
Open
Shared
Set the type of Wireless Encryption Protocol (WEP) for the printer.
Note: This menu item appears only when the Wireless Security
Mode is set to WEP.
Set WEP Key Specify a WEP password for secure Wi‑Fi connection.
WPA2/WPA Personal
AES
Enable Wi‑Fi security through Wi-Fi Protected Access (WPA).
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2/WPA-Personal.
Set Pre‑Shared Key Set the password for secure Wi‑Fi connection.
WPA2-Personal
AES
Enable Wi‑Fi security through WPA2.
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2-Personal.
802.1x Encryption Mode
WPA+
WPA2*
Enable Wi‑Fi security through 802.1x standard.
Notes:
•This menu item appears only when the Wireless Security Mode
is set to 802.1x - RADIUS.
•802.1x - RADIUS can be configured only from the Embedded
Web Server.
IPv4
Enable DHCP
On*
O
Set Static IP Address
IP Address
Netmask
Gateway
Enable and configure IPv4 settings in the printer.
IPv6
Enable IPv6
On*
O
Enable DHCPv6
On
O*
Stateless Address Autoconfiguration
On*
O
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix
All IPv6 Addresses
All IPv6 Router Addresses
Enable and configure IPv6 settings in the printer.
Understanding the printer menus 125
Menu item Description
Network Address
UAA
LAA
View the network addresses.
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PS emulation when a print
job requires it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Job Buering
On
O*
Temporarily store print jobs in the printer hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•On processes raw binary PostScript print jobs.
•O filters print jobs using the standard protocol.
Ethernet
Menu item Description
Network Speed Show the speed of an active network adapter.
IPv4
Enable DHCP
On*
O
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that allows a server to dynamically
distribute IP addressing and configuration information to clients.
IPv4
Set Static IP Address
IP Address
Netmask
Gateway
Set the static IP address of your printer.
Network Address
UAA
LAA
Show the printer Media Access Control (MAC) addresses: Locally Administered
Address (LAA) and Universally Administered Address (UAA).
Note: You can change the printer LAA manually.
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print job
requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 126
Menu item Description
PS SmartSwitch
O
On*
Set the printer to switch automatically to PS emulation when a print job requires
it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Job Buering
O
On*
Temporarily store jobs on the printer hard disk before printing.
Notes:
•This menu item appears only when a hard disk is installed.
•This menu item appears only in some printer models.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•On processes raw binary PostScript print jobs.
•O filters print jobs using the standard protocol.
Energy Ecient Ethernet
O
On*
Reduce power consumption when the printer does not receive data from the
Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Note: This menu item appears only in some printer models.
Allow DHCP/BOOTP to update
NTP server
O
On*
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Note: This menu item appears only in some printer models.
Enable Auto IP
O
On*
Assign an IP address automatically.
DNS Server Address Specify the current Domain Name System (DNS) server address.
Backup DNS Server Address Specify the backup DNS server addresses.
Backup DNS Server Address 2
Backup DNS Server Address 3
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 127
Menu item Description
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in dierent domains on the network.
Note: This menu item appears only in some printer models.
Enable DDNS
O
On*
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
O
On*
Update multicast DNS settings.
WINS Server Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP
O*
On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify an IP address for the TCP connections.
Notes:
•Use a comma to separate each IP address.
•You can add up to 50 IP addresses.
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify how the IP addresses in the list can access the printer functionality.
MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Outbound Trac Maximum
Speed
O*
On
Enable the printer maximum transfer rate.
Enhanced TLS Security
O*
On
Enhance printer privacy and data integrity.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
Understanding the printer menus 128
Menu item Description
SNMP Versions 1 and 2c
Enabled
O
On*
Allow SNMP Set
O
On*
Enable PPM MIB
O
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
SNMP Version 3
Enabled
O
On*
Set Read/Write Credentials
User Name
Password
Set Read‑only Credentials
User Name
Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES‑128*
Configure SNMP version 3 to install and update the printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
O*
On
Enable Internet Protocol Security (IPSec).
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 129
Menu item Description
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
Note: This menu item appears only when Enable IPSec is set to
On.
IPSec Device Certificate Specify an IPSec certificate.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Pre‑Shared Key Authenticated
Connections
Host [x]
Address
Key
Configure the authenticated connections of the printer.
Note: These menu items appear only when Enable IPSec is set to
On.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
O*
On
Let the printer join networks that require authentication before
allowing access.
Note: To configure the settings of this menu item, access the
Embedded Web Server.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the time‑out value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page
O*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 130
Menu item Description
LPD Trailer Page
O*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
O*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTTP/FTP Settings
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Enable HTTP Server
O
On*
Access the Embedded Web Server to monitor and manage the printer.
Enable HTTPS
O
On*
Configure the Hypertext Transfer Protocol Secure (HTTPS) settings.
Enable FTP/TFTP
O
On*
Send files using FTP.
Local Domains Specify domain names for HTTP and FTP servers.
Note: This menu item appears only in some printer models.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
Note: These menu items appear only in some printer models.
FTP Proxy IP Address
HTTP Default IP Port
1–65535 (80*)
HTTPS Device Certificate
FTP Default IP Port
1–65535 (21*)
Timeout for HTTP/FTP
Requests
1–299 (30*)
Specify the amount of time before the server connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 131
ThinPrint
Menu item Description
Enable ThinPrint
O
On*
Print using ThinPrint.
Port Number
4000–4999 (4000*)
Set the port number for the ThinPrint server.
Bandwidth (bits/sec)
100–1000000 (0*)
Set the speed to transmit data in a ThinPrint environment.
Packet Size (kbytes)
0–64000 (0*)
Set the packet size for data transmission.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch to PCL emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch to PS emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Job Buering
O*
On
Temporarily store jobs on the printer hard disk before printing.
Note: This menu item appears only when a hard disk installed.
Mac Binary PS
On
Auto*
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•When set to On, the printer processes raw binary PostScript print jobs
from computers using the Macintosh operating system.
•When set to Auto, the printer processes print jobs from computers using
either Windows or Macintosh operating systems
•When set to O, the printer filters PostScript print jobs using the standard
protocol.
Enable USB Port
O
On*
Enable the standard USB port.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 132
Google Cloud Print
Menu item Description
Registration
Register
Register the printer to the Google Cloud Print server.
Options
Enable Google Cloud Print
O
On*
Print directly from your Google account.
Options
Enable Local Discovery
O
On*
Allow the registered user and other users on the same subnet to
send jobs to the printer locally.
Options
Enable SSL Peer Verification
O
On*
Verify authenticity of the peer certificate to connect to your Google
account.
Options
Always Print As Image
O*
On
Set the printer to process PDF files as an image for faster printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wi‑Fi Direct
Note: This menu appears only when a direct Wi‑Fi network is the active network.
Menu item Description
SSID Specify the service set identifier (SSID) of the Wi‑Fi network.
Set Preshared Key Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi
connection.
Show PSK on Setup Page
O
On*
Show the PSK on the Network Setup Page.
Group Owner IP Address Specify the IP address of the group owner.
Auto‑Accept Push Button
Requests
O*
On
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secured.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 133
Security
Login Methods
Manage Permissions
Menu item Description
Function Access
Access Address Book in Apps
Modify Address Book
Manage Shortcuts
Create Profiles
Manage Bookmarks
Flash Drive Print
Flash Drive Color Printing
Flash Drive Scan
Copy Function
Copy Color Printing
Color Dropout
E‑mail Function
Fax Function
FTP Function
Release Held Faxes
Held Jobs Access
User Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
Initiate Scans Remotely
B/W Print
Color Print
Control access to the printer functions.
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function Configuration Menus
Supplies Menu
Option Card Menu
SE Menu
Device Menu
Control access to the printer menu settings.
Understanding the printer menus 134
Menu item Description
Device Management
Remote Management
Firmware Updates
Apps Configuration
Operator Panel Lock
Import/Export All Settings
Out of Service Erase
Control access to the printer management options.
Apps
New Apps
Card Copy
Scan Center
Scan Center Custom 1
Scan Center Custom 2
Scan Center Custom 3
Scan Center Custom 4
Scan Center Custom 5
Scan Center Custom 6
Scan Center Custom 7
Scan Center Custom 8
Scan Center Custom 9
Scan Center Custom 10
Forms and Favorites
Control access to printer applications.
Local Accounts
Menu item Description
Manage Groups/Permissions
Add Group
Import Access Controls
Function Access
Administrative Menus
Device Management
Apps
All Users
Import Access Controls
Function Access
Administrative Menus
Device Management
Apps
Admin
Control group or user access to the printer functions, applications, and security
settings.
Understanding the printer menus 135
Menu item Description
Add User
User Name/Password
User Name
Password
PIN
Create local accounts to manage access to the printer functions.
User Name/Password Accounts
Add User
User Name Accounts
Add User
Password Accounts
Add User
PIN Accounts
Add User
Schedule USB Devices
Menu item Description
Schedules
Add New Schedule
Schedule access to the USB ports.
Security Audit Log
Menu item Description
Enable Audit
O*
On
Record the events in the secure audit log and remote syslog.
Enable Remote Syslog
O*
On
Send audit logs to a remote server.
Remote Syslog Server Specify the remote syslog server.
Remote Syslog Port
1–65535 (514*)
Specify the remote syslog port.
Remote Syslog Method
Normal UDP*
Stunnel
Specify a syslog method to transmit logged events to a remote server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 136
Menu item Description
Remote Syslog Facility
0 ‑ Kernel Messages
1 ‑ User‑Level Messages
2 ‑ Mail System
3 ‑ System Daemons
4 ‑ Security/Authorization
Messages*
5 ‑ Messages Generated
Internally by Syslogs
6 ‑ Line Printer Subsystem
7 ‑ Network News Subsystem
8 ‑ UUCP Subsystem
9 ‑ Clock Daemon
10 ‑ Security/Authorization
Messages
11 ‑ FTP Daemon
12 ‑ NTP Subsystem
13 ‑ Log Audit
14 ‑ Log Alert
15 ‑ Clock Daemon
16 ‑ Local Use 0 (local0)
17‑ Local Use 1 (local1)
18 ‑ Local Use 2 (local2)
19 ‑ Local Use 3 (local3)
20 ‑ Local Use 4 (local4)
21 ‑ Local Use 5 (local5)
22 ‑ Local Use 6 (local6)
23 ‑ Local Use 7 (local7)
Specify a facility code that the printer uses when sending log events to a remote
server.
Severity of Events to Log
0 ‑ Emergency
1 ‑ Alert
2 ‑ Critical
3 ‑ Error
4 ‑ Warning*
5 ‑ Notice
6 ‑ Informational
7 ‑ Debug
Specify the priority level cuto for logging messages and events.
Remote Syslog Non‑Logged
Events
O*
On
Send all events, regardless of severity level, to the remote server.
Admin’s E‑mail Address Send e‑mail notification of logged events to the administrator.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 137
Menu item Description
E‑mail Log Cleared Alert
O*
On
Send e‑mail notification to the administrator when a log entry is deleted.
E‑mail Log Wrapped Alert
O*
On
Send e‑mail notification to the administrator when the log becomes full and
begins to overwrite the oldest entries.
Log Full Behavior
Wrap Over Older Entries*
E‑mail Log Then Delete All
Entries
Resolve log storage issues when the log fills its allotted memory.
E‑mail % Full Alert
O*
On
Send e‑mail notification to the administrator when the log fills its allotted
memory.
% Full Alert Level
1–99 (90*)
E‑mail Log Exported Alert
O*
On
Send e‑mail notification to the administrator when a log is exported.
E‑mail Log Settings Changed
Alert
O*
On
Send e‑mail notification to the administrator when Enable Audit is set.
Log Line Endings
LF (\n)*
CR (\r)
CRLF (\r\n)
Specify how the log file terminates the end of each line.
Digitally Sign Exports
O*
On
Add a digital signature to each exported log file.
Clear Log Delete all audit logs.
Export Log
Syslog (RFC 5424)
Syslog (RFC 3164)
CSV
Export a security log to a flash drive.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 138
Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged o automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10
Set the number of times an invalid PIN can be entered.
Notes:
•A value of zero turns o this setting.
•When the limit is reached, the print jobs for that user name and PIN are
deleted.
•This menu item appears only when a hard disk is installed.
Confidential Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
Notes:
•If this menu item is changed while confidential print jobs reside in the printer
memory or hard disk, then the expiration time for those print jobs does not
change to the new default value.
•If the printer is turned o, then all confidential jobs held in the printer memory
are deleted.
Repeat Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Verify Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer prints a copy for the user to examine its quality,
before printing the remaining copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 139
Menu item Description
Reserve Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs for printing later.
Require All Jobs to be Held
O*
On
Set the printer to hold all print jobs.
Keep duplicate documents
O*
On
Set the printer to print other documents with the same file name without overwriting
any of the print jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Disk Encryption
Note: This menu appears only when a printer hard disk is installed.
Menu item Description
Status
Enabled
Disabled
Determine whether Disk Encryption is enabled.
Start encryption Prevent the loss of sensitive data in case the printer or its hard disk is stolen.
Note: Enabling disk encryption erases all contents in the hard disk. If necessary, back up
important data from the printer before starting the encryption.
Erase Temporary Data Files
Menu item Description
Stored in onboard memory
O*
On
Delete all files stored on the printer memory.
Stored on hard disk
1 Pass Erase*
3 Pass Erase
7 Pass Erase
Delete all files stored on the printer hard disk.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 140
Solutions LDAP Settings
Use To
Follow LDAP Referrals
O*
On
Search the dierent servers in the domain for the logged-in user account.
LDAP Certificate Verification
No*
Ye s
Enable verification of LDAP certificates.
Mobile Services Management
Use To
AirPrint
Print
Scan
Fax
Enable functions in the AirPrint software feature.
Miscellaneous
Menu item Description
Protected Features
Show*
Hide
Show all the features that Function Access Control (FAC) protects regardless
of the security permission that the user has.
Note: FAC manages access to specific menus and functions or disables them
entirely.
Print Permission
O*
On
Let the user log in before printing.
Default Print Permission Login Set the default login for Print Permission.
Security Reset Jumper
Enable “Guest” access*
No Eect
Specify the eect of using the security reset jumper.
Notes:
•The jumper is located beside a lock icon on the controller board.
•Enable “Guest” access provides full access control to users who are not
logged in.
•No Eect means that the reset has no eect on the printer security
configuration.
Minimum Password Length
0–32 (0*)
Specify the minimum characters that are allowed for a password.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 141
Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer preferences, settings, and configurations.
Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.
Print
Menu item Description
Print Fonts
PCL Fonts
PS Fonts
Print samples and information about the fonts that are available in each printer
language.
Print Directory Print the resources that are stored in the flash drive or printer hard disk.
Note: This menu item appears only when a flash drive or printer hard disk is
installed.
Shortcuts
Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Fax Shortcuts
Copy Shortcuts
E‑mail Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Fax
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Note: This menu item appears only when Enable Job Log is set to On.
Understanding the printer menus 142
Menu item Description
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Note: This menu item appears only when Enable Job Log is set to On.
Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Help
Menu item Description
Print All Guides Prints all the guides
Color Quality Guide Provides information about solving color quality issues
Connection Guide Provides information about connecting the printer locally (USB) or to a network
Copy Guide Provides information about making a copy and configuring the settings
E‑mail Guide Provides information about sending an e‑mail and configuring the settings
Fax Guide Provides information about sending a fax and configuring the settings
Scan Guide Provides information about scanning a document and configuring the settings
Information Guide Provides information about the printer
Media Guide Provides information about loading paper and specialty media
Moving Guide Provides information about moving, locating, or shipping the printer
Print Quality Guide Provides information about solving print quality issues
Supplies Guide Provides information about ordering supplies
Troubleshooting
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Printing the Menu Settings Page
From the control panel, navigate to:
Understanding the printer menus 143
Settings > Reports > Menu Settings Page
For non‑touch‑screen printer models, press to navigate through the settings.
Understanding the printer menus 144
Securing the printer
Note: The hard disk is supported only in some printer models.
Locating the security slot
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Erasing printer memory
To erase volatile memory or buered data in your printer, turn o the printer.
To er ase no n ‑volatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1From the control panel, navigate to:
Settings > Device > Maintenance > Out of Service Erase > Sanitize all information on nonvolatile memory
For non-touch-screen printer models, press to navigate through the settings.
2Depending on your printer model, select ERASE or Continue.
3Follow the instructions on the display.
Erasing printer hard disk memory
1From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2Select the Sanitize all information on hard disk check box, and then touch ERASE.
Securing the printer 145
3Follow the instructions on the display.
Note: This process can take from several minutes to more than an hour, making the printer unavailable
for other tasks.
Encrypting the printer hard disk
This process erases all contents in the hard disk. If necessary, back up important data from the printer before
starting the encryption.
1From the home screen, touch Settings > Security > Disk Encryption > Start encryption.
2Follow the instructions on the display.
Notes:
•To avoid loss of data, do not turn o the printer during the encryption process.
•This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
•After encryption, the printer automatically restarts.
Restoring factory default settings
1From the control panel, navigate to:
Settings > Device > Restore Factory Defaults
For non-touch-screen printer models, press to navigate through the settings.
2In the Restore Settings menu, select the settings that you want to restore.
3Select RESTORE.
4Follow the instructions on the display.
Statement of Volatility
Type of memory Description
Volatile memory The printer uses standard random access memory (RAM)
to buer temporarily user data during simple print and
copy jobs.
Non-volatile memory The printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store the operating system, printer settings, network
information, scanner and bookmark settings, and
embedded solutions.
Hard disk memory Some printers may have a hard disk drive installed. The
printer hard disk is designed for printer-specific
functionality. The hard disk lets the printer retain buered
user data from complex print jobs, form data, and font
data.
Securing the printer 146
Erase the content of any installed printer memory in the following circumstances:
•The printer is decommissioned.
•The printer hard disk is replaced.
•The printer is moved to a dierent department or location.
•The printer is serviced by someone from outside your organization.
•The printer is removed from your premises for service.
•The printer is sold to another organization.
Disposing of a printer hard disk
•Degaussing—Flushes the hard disk with a magnetic field that erases stored data
•Crushing—Physically compresses the hard disk to break component parts and render them unreadable
•Milling—Physically shreds the hard disk into small metal bits
Note: To guarantee that all data are completely erased, destroy physically each hard disk where data is
stored.
Securing the printer 147
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Adjusting the speaker volume
Adjusting the default internal speaker volume
Note: The speaker is available only in some printer models.
1From the control panel, touch Settings > Device > Preferences > Audio Feedback.
2Adjust the volume.
Notes:
•If Quiet Mode is enabled, then audible alerts are turned o. This setting also slows the printer
performance.
•The volume resets to the default value after the session is logged out or when the printer wakes from
Sleep or Hibernate mode.
Adjusting the default headphone volume
Note: The headphone jack is available only in some printer models.
1From the control panel, navigate to:
Settings > Device > Accessibility
2Adjust Headphone Volume.
Note: The volume resets to the default value after the session is logged out or when the printer wakes
from Sleep or Hibernate mode.
Configuring the fax speaker settings
Note: This feature is available only in some printer models.
1From the control panel, navigate to:
Settings > Fax > Analog Fax Setup > Speaker Settings
For non-touch-screen printer models, press to navigate through the settings.
2Do the following:
•Set the Speaker Mode to Always On.
•Set the Speaker Volume to High.
•Activate the Ringer Volume.
Maintaining the printer 148
Networking
Connecting the printer to a Wi‑Fi network
1From the printer control panel, navigate to:
Settings > Network/Ports > Wireless
For non-touch-screen printer models, press to navigate through the settings.
2Select Setup On Printer Panel and then follow the instructions on the display.
Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial setup.
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
(WPS)
Before you begin, make sure that:
•The access point (wireless router) is WPS‑certified or WPS‑compatible. For more information, see the
documentation that came with your access point.
•A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
Using the Push Button method
1From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method
For non-touch-screen printer models, press to navigate through the settings.
2Follow the instructions on the display.
Using the personal identification number (PIN) method
1From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN Method
For non-touch-screen printer models, press to navigate through the settings.
2Copy the eight‑digit WPS PIN.
3Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
4Access the WPS settings. For more information, see the documentation that came with your access
point.
5Enter the eight‑digit PIN, and then save the changes.
Maintaining the printer 149
Deactivating the Wi‑Fi network
1From the printer control panel, navigate to:
Settings > Network/Ports > Network Overview > Active Adapter > Standard Networking
For non-touch-screen printer models, press to navigate through the settings.
2Follow the instructions on the display.
Changing the printer port settings after installing an internal solutions port
Notes:
•If the printer has a static IP address, then do not change the configuration.
•If the computers are configured to use the network name instead of an IP address, then do not change
the configuration.
•If you are adding a wireless internal solutions port (ISP) to a printer previously configured for an Ethernet
connection, then disconnect the printer from the Ethernet network.
For Windows users
1Open the printers folder.
2From the shortcut menu of the printer with the new ISP, open the printer properties.
3Configure the port from the list.
4Update the IP address.
5Apply the changes.
For Macintosh users
1From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2Type the IP address in the address field.
3Apply the changes.
Maintaining the printer 150
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
•Perform this task after every few months.
•Damage to the printer caused by improper handling is not covered by the printer warranty.
1Turn o the printer, and then unplug the power cord from the electrical outlet.
2Remove paper from the standard bin and multipurpose feeder.
3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
•Do not use household cleaners or detergents, as they may damage the finish of the printer.
•Make sure that all areas of the printer are dry after cleaning.
5Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Cleaning the scanner
1Open the scanner cover.
Maintaining the printer 151
2Using a damp, soft, lint-free cloth, wipe the following areas:
•ADF glass
•ADF glass pad
•Scanner glass
Maintaining the printer 152
•Scanner glass pad
3Close the scanner cover.
If your printer has another ADF glass inside door C, then continue with the following steps.
4Open door C.
5Using a damp, soft, lint-free cloth, wipe the following areas:
•ADF glass pad in door C
Maintaining the printer 153
•ADF glass in door C
6Close the door.
Ordering parts and supplies
To order parts and supplies in the U.S., contact 1-800-539-6275 for information about Lexmark authorized
dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where you
purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Checking the status of parts and supplies
1From the control panel, navigate to:
Settings > Reports > Device > Device Statistics
For non‑touch‑screen printer models, press to navigate through the settings.
2From the Supply Information section of the pages printed, check the status of parts and supplies.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Ordering a toner cartridge
Notes:
•The estimated cartridge yield is based on the ISO/IEC 19798 standard.
•Extremely low print coverage for extended periods of time may negatively aect actual yield.
Maintaining the printer 154
CX421, CX522, CX622, and CX625 Return Program toner cartridges
Item United States
and Canada
European
Economic
Area
Rest of Asia
Pacific
Latin America Rest of
Europe,
Middle East,
and Africa
Australia and
New Zealand
Return Program toner cartridges
Cyan 78C10C0 78C20C0 78C30C0 78C40C0 78C50C0 78C60C0
Magenta 78C10M0 78C20M0 78C30M0 78C40M0 78C50M0 78C60M0
Yellow 78C10Y0 78C20Y0 78C30Y0 78C40Y0 78C50Y0 78C60Y0
Black 78C10K0 78C20K0 78C30K0 78C40K0 78C50K0 78C60K0
High yield Return Program toner cartridges
Cyan 78C1HC0 78C2HC0 78C3HC0 78C4HC0 78C5HC0 78C6HC0
Magenta 78C1HM0 78C2HM0 78C3HM0 78C4HM0 78C5HM0 78C6HM0
Yellow 78C1HY0 78C2HY0 78C3HY0 78C4HY0 78C5HY0 78C6HY0
Black 78C1HK0 78C2HK0 78C3HK0 78C4HK0 78C5HK0 78C6HK0
Extra high yield Return Program toner cartridges1
Cyan 78C1XC0 78C2XC0 78C3XC0 78C4XC0 78C5XC0 78C6XC0
Magenta 78C1XM0 78C2XM0 78C3XM0 78C4XM0 78C5XM0 78C6XM0
Yellow 78C1XY0 78C2XY0 78C3XY0 78C4XY0 78C5XY0 78C6XY0
Black 78C1XK0 78C2XK0 78C3XK0 78C4XK0 78C5XK0 78C6XK0
Ultra high yield Return Program toner cartridges2
Cyan 78C1UC0 78C2UC0 78C3UC0 78C4UC0 78C5UC0 78C6UC0
Magenta 78C1UM0 78C2UM0 78C3UM0 78C4UM0 78C5UM0 78C6UM0
Yellow 78C1UY0 78C2UY0 78C3UY0 78C4UY0 78C5UY0 78C6UY0
Black 78C1UK0 78C2UK0 78C3UK0 78C4UK0 78C5UK0 78C6UK0
1 These toner cartridges are supported only in CX421, CX522, CX622, and CX625 printer models.
2 These toner cartridges are supported only in the CX622 and CX625 printer models.
For more information on countries located in each region, go to www.lexmark.com/regions.
CX421, CX522, CX622, and CX625 Regular toner cartridges
Item Part number
Extra high yield toner cartridges1
Cyan 78C0X20
Magenta 78C0X30
Yellow 78C0X40
1 These toner cartridges are supported only in CX421 and CX522 printer models.
2 These toner cartridges are supported only in CX622 and CX625 printer models.
Maintaining the printer 155
Item Part number
Black 78C0X10
Ultra high yield toner cartridges2
Cyan 78C0U20
Magenta 78C0U30
Yellow 78C0U40
Black 78C0U10
1 These toner cartridges are supported only in CX421 and CX522 printer models.
2 These toner cartridges are supported only in CX622 and CX625 printer models.
MC2325, MC2425, MC2535, and MC2640 Return Program toner cartridges
Item United States
and Canada
European
Economic
Area
Rest of Asia
Pacific
Latin America Rest of
Europe,
Middle East,
and Africa
Australia and
New Zealand
Return Program toner cartridges
Cyan C2310C0 C2320C0 C2330C0 C2340C0 C2350C0 C2360C0
Magenta C2310M0 C2320M0 C2330M0 C2340M0 C2350M0 C2360M0
Yellow C2310Y0 C2320Y0 C2330Y0 C2340Y0 C2350Y0 C2360Y0
Black C2310K0 C2320K0 C2330K0 C2340K0 C2350K0 C2360K0
High yield Return Program toner cartridges
Cyan C231HC0 C232HC0 C233HC0 C234HC0 C235HC0 C236HC0
Magenta C231HM0 C232HM0 C233HM0 C234HM0 C235HM0 C236HM0
Yellow C231HY0 C232HY0 C233HY0 C234HY0 C235HY0 C236HY0
Black C231HK0 C232HK0 C233HK0 C234HK0 C235HK0 C236HK0
Extra high yield Return Program toner cartridges1
Cyan C241XC0 C242XC0 C243XC0 C244XC0 C245XC0 C246XC0
Magenta C241XM0 C242XM0 C243XM0 C244XM0 C245XM0 C246XM0
Yellow C241XY0 C242XY0 C243XY0 C244XY0 C245XY0 C246XY0
Black C241XK0 C242XK0 C243XK0 C244XK0 C245XK0 C246XK0
Ultra high yield Return Program toner cartridge2
Black C251UK0 C252UK0 C253UK0 C254UK0 C255UK0 C256UK0
1 These toner cartridges are supported only in MC2425, MC2535, and MC2640 printer models.
2 This toner cartridge is supported only in MC2535 and MC2640 printer models.
For more information on countries located in each region, go to www.lexmark.com/regions.
Maintaining the printer 156
MC2325, MC2425, MC2535, and MC2640 Regular toner cartridges
Item Part number
High yield toner cartridges1
Cyan C230H20
Magenta C230H30
Yellow C230H40
Black C230H10
Extra high yield toner cartridges
Cyan2C240X20
Magenta2C240X30
Yellow2C240X40
Black3C240X10
Ultra high yield toner cartridge4
Black C250U10
1 These toner cartridges are supported only in the MC2325 printer model.
2 These toner cartridges are supported only in MC2425, MC2535, and MC2640 printer models.
3 This toner cartridge is supported only in the MC2425 printer model.
4 This toner cartridge is supported only in MC2535 and MC2640 printer models.
XC2235 Regular toner cartridges
Item United States,
Canada, Australia,
and New Zealand
Europe, Middle East,
and Africa
Rest of Asia Pacific Latin America
Cyan 24B7154 24B7178 24B7202 24B7230
Magenta 24B7155 24B7179 24B7203 24B7231
Yellow 24B7156 24B7180 24B7204 24B7232
Black 24B7157 24B7181 24B7205 24B7233
XC2240 and XC4240 Regular toner cartridges
Item United States,
Canada, Australia,
and New Zealand
Europe, Middle East,
and Africa
Rest of Asia Pacific Latin America
Cyan 24B7158 24B7182 24B7206 24B7234
Magenta 24B7159 24B7183 24B7207 24B7235
Yellow 24B7160 24B7184 24B7208 24B7236
Black 24B7161 24B7185 24B7209 24B7237
Maintaining the printer 157
Ordering an imaging kit
Item Part number
Return Program imaging kit
Black Return Program imaging kit 78C0ZK0
Black and color Return Program imaging kit 78C0ZV0
Regular imaging kit
Black imaging kit 78C0Z10
Black and color imaging kit 78C0Z50
Ordering a waste toner bottle
Item Part number
Waste toner bottle 78C0W00
Ordering a maintenance kit
Match the maintenance kit to the printer voltage.
Notes:
•Using certain types of paper may require more frequent replacement of the maintenance kit.
•The maintenance kit includes a fuser and pick tires. These parts may be individually ordered and
replaced if necessary.
Item Part number
100 V fuser maintenance kit 41X2095
110 V fuser maintenance kit 41X2096
220 V fuser maintenance kit 41X2097
Note: Only an authorized service technician can replace the maintenance kit. Contact your service provider.
Configuring supply notifications
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Notifications.
3From the Supplies menu, click Custom Supply Notifications.
4Select a notification for each supply item.
5Apply the changes.
Maintaining the printer 158
Replacing parts and supplies
Replacing a toner cartridge
1Open door B.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Maintaining the printer 159
2Remove the used toner cartridge.
3Unpack the new toner cartridge.
4Insert the new toner cartridge.
Maintaining the printer 160
5Close door B.
Replacing the waste toner bottle
1Open door B.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
2Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer 161
3Remove the right side cover.
Maintaining the printer 162
4Remove the used waste toner bottle.
Note: To avoid spilling the toner, place the bottle in an upright position.
5Unpack the new waste toner bottle.
6Insert the new waste toner bottle.
7Insert the right side cover.
Maintaining the printer 163
8Close door B.
9Close door A.
Replacing an imaging kit
1Open door B.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
2Open door A.
Maintaining the printer 164
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
3Remove the right side cover.
Maintaining the printer 165
4Remove the waste toner bottle.
5Remove the toner cartridges.
Maintaining the printer 166
6Remove the used imaging kit.
7Unpack the new imaging kit.
Black imaging kit Black and color imaging kit
Notes:
•The black imaging kit includes the imaging kit and the black developer unit.
•The black and color imaging kit includes the imaging kit and the black, cyan, magenta, and yellow
developer units.
•When replacing the black imaging kit, save the cyan, magenta, and yellow developer units from the
used imaging kit.
Maintaining the printer 167
8Remove the packing material.
Note: If you are replacing the black imaging kit, then insert the magenta, cyan, and yellow developer
units into the new imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of
future print jobs.
Maintaining the printer 168
9Insert the imaging kit until it is fully seated.
10 Insert the toner cartridges.
Maintaining the printer 169
11 Insert the waste toner bottle.
12 Insert the right side cover.
Maintaining the printer 170
13 Close door B.
14 Close door A.
Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
Maintaining the printer 171
•If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to http://support.lexmark.com or contact customer support.
Saving energy and paper
Configuring the power save mode settings
For non-touch-screen printer models, press to navigate through the settings.
Eco‑Mode
1From the control panel, navigate to:
Settings > Device > Power Management > Eco‑Mode
2Select a setting.
Sleep mode
1From the control panel, navigate to:
Settings > Device > Power Management > Timeouts > Sleep Mode
2Specify the amount of time that the printer stays idle before it enters Sleep mode.
Hibernate mode
1From the control panel, navigate to:
Settings > Device > Power Management > Timeouts > Hibernate Timeout
2Select the amount of time that the printer stays idle before it enters Hibernate mode.
Notes:
•For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.
•The Embedded Web Server is disabled when the printer is in Hibernate mode.
Maintaining the printer 172
Adjusting the brightness of the display
Note: This setting is available only in some printer models.
1From the control panel, navigate to:
Settings > Device > Preferences
For non-touch-screen printer models, press to navigate through the settings.
2In the Screen Brightness menu, adjust the setting.
Conserving supplies
•Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
•Print multiple pages on a single sheet of paper.
•Use the preview feature to see how the document looks like before printing it.
•Print one copy of the document to check its content and format for accuracy.
Recycling
Recycling Lexmark products
To return Lexmark products for recycling:
1Go to www.lexmark.com/recycle.
2Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most ecient and environmentally sensitive manner and that there is less packaging to
dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also oers recycling of packaging components in some countries or regions. For more
information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Maintaining the printer 173
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1Go to www.lexmark.com/recycle.
2Select the product that you want to recycle.
Maintaining the printer 174
Clearing jams
Avoiding jams
Load paper properly
•Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
•Do not load or remove a tray while the printer is printing.
•Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
•Do not slide paper into the tray. Load paper as shown in the illustration.
•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
•Push the tray firmly into the printer after loading paper.
Use recommended paper
•Use only recommended paper or specialty media.
•Do not load paper that is wrinkled, creased, damp, bent, or curled.
Clearing jams 175
•Flex, fan, and align the paper edges before loading.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, weights, or types in the same tray.
•Make sure that the paper size and type are set correctly on the computer or printer control panel.
•Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
•When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed
page has been cleared. Check your printed output for blank pages.
•When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam location
1Automatic document feeder (ADF)
2Standard bin
3In the fuser
4Below the fuser
5Duplex unit
6Trays
7Multipurpose feeder
8Manual feeder
Clearing jams 176
Paper jam in trays
1Remove the tray.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Insert the tray.
Paper jam in door A
Paper jam in the fuser
1Open doors A and B.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Clearing jams 177
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 178
3Open the fuser access door, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 179
4Close doors B and A.
Paper jam in the duplex unit
1Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Clearing jams 180
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Close door A.
Paper jam in the standard bin
1Open door B, and then remove the jammed paper.
Clearing jams 181
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Note: Make sure that all paper fragments are removed.
2Open door A.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Clearing jams 182
3Open the fuser access door, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 183
4Close doors A and B.
Clearing jams 184
Paper jam in the multipurpose feeder
Note: The multipurpose feeder is available only in some printer models.
1Remove paper from the multipurpose feeder.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Flex, fan, and align the paper edges before loading.
4Reload paper.
Clearing jams 185
Paper jam in the manual feeder
1Remove the tray.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Insert the tray.
Paper jam in door C
1Remove all original documents from the ADF tray.
2Open door C.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal
frame of the printer before accessing or touching interior areas of the printer.
Clearing jams 186
3Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4Close door C.
Clearing jams 187
Troubleshooting
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
View the printer IP address:
•From the home screen
•From the TCP/IP section in the Network/Ports menu
•By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
•Internet Explorer® version 11 or later
•Microsoft EdgeTM
•Safari version 6 or later
•Google ChromeTM version 32 or later
•Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Troubleshooting 188
Action Yes No
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact customer
support.
Unable to read flash drive
Action Yes No
Step 1
Check if the printer is not busy processing another print, copy,
scan, or fax job.
Is the printer ready?
Go to step 2. Wait for the printer to
finish processing the
other job.
Step 2
Check if the flash drive is inserted into the front USB port.
Note: The flash drive does not work when it is inserted into the
rear USB port.
Is the flash drive inserted into the correct port?
Go to step 3. Insert the flash drive
into the correct port.
Step 3
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 43.
Is the flash drive supported?
Go to step 4. Insert a supported
flash drive.
Step 4
aCheck if the USB port is enabled. For more information, see
“Enabling the USB port” on page 189.
bRemove, and then insert the flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Contact customer
support.
Enabling the USB port
From the control panel, navigate to:
Settings > Network/Ports > USB > Enable USB Port
For non-touch-screen printer models, press to navigate through the settings.
Troubleshooting 189
Checking the printer connectivity
1Print the Network Setup Page.
From the control panel, navigate to:
Settings > Reports > Network > Network Setup Page
For non-touch-screen printer models, press to navigate through the settings.
2Check the first section of the page and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
Hardware options problems
Cannot detect internal option
Action Yes No
Step 1
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Print the Menu Settings Page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4. Go to step 3.
Step 3
Check if the internal option is installed properly into the controller
board.
aTurn o the printer, and then unplug the power cord from the
electrical outlet.
bMake sure that the internal option is installed in the appropriate
connector in the controller board.
cConnect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the internal option operate correctly?
The problem is
solved.
Go to step 4.
Troubleshooting 190
Action Yes No
Step 4
aCheck if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see “Adding available options in the print driver”
on page 243.
bResend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact customer
support.
Defective flash detected
Try one or more of the following:
•Replace the defective flash memory.
•From the printer control panel, select Continue to ignore the message and continue printing.
•Cancel the current print job.
Not enough free space in flash memory for resources
Try one or more of the following:
•From the printer control panel, select Continue to clear the message and continue printing.
•Delete fonts, macros, and other data stored in the flash memory.
•Install flash memory with larger capacity.
Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Unformatted flash detected
Try one or more of the following:
•From the control panel, select Continue to stop the defragmentation and continue printing.
•Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and needs to be
replaced.
Issues with supplies
Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
•The first number in the message after 42 indicates the region of the printer.
•The second number in the message after 42 indicates the region of the cartridge.
Troubleshooting 191
Printer and toner cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test pages.
From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, from the control panel, press and hold X and # simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and
supplies” on page 154.
If the printer does not print after pressing and holding X and # simultaneously for 15 seconds, then reset
the supply usage counter.
1From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters
2Select the part or supply that you want to reset, and then select Start.
3Read the warning message, and then select Continue.
4Press and hold X and # simultaneously for 15 seconds to clear the message.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Troubleshooting 192
Scanner maintenance required, use ADF Kit
The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or
contact your service representative, and then report the message.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
aUse an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
bSend the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
aMake sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press to navigate
through the settings.
bSend the print job.
Does the envelope seal when printing?
Contact customer
support.
The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
aFrom the printer control panel, navigate to:
Settings > Print > Layout > Collate
For non-touch-screen printer models, press to navigate
through the settings.
bSet Collate to On.
cPrint the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 2.
Troubleshooting 193
Action Yes No
Step 2
aFrom the document that you are trying to print, open the Print
dialog, and then select Collate.
bPrint the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 3.
Step 3
aReduce the number of pages to print.
bPrint the document.
Are the pages collated correctly?
The problem is
solved.
Contact customer
support.
Tray linking does not work
Action Yes No
Step 1
aCheck if the trays contain the same paper size and paper type.
bCheck if the paper guides are positioned correctly.
cPrint the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
aFrom the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non-touch-screen printer models, press to navigate
through the settings.
bSet the paper size and paper type to match the paper loaded
in the linked trays.
cPrint the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
aMake sure that Tray Linking is set to Automatic. For more
information, see “Linking trays” on page 34.
bPrint the document.
Do the trays link correctly?
The problem is
solved.
Contact customer
support.
Troubleshooting 194
Paper frequently jams
Action Yes No
Step 1
aRemove the tray.
bCheck if paper is loaded correctly.
Notes:
•Make sure that the paper guides are positioned correctly.
•Make sure that the stack height is below the maximum
paper fill indicator.
•Make sure to print on recommended paper size and type.
cInsert the tray.
dPrint the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
aFrom the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press to navigate
through the settings.
bSet the correct paper size and type.
cPrint the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Step 3
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Do paper jams occur frequently?
Contact customer
support.
The problem is
solved.
Troubleshooting 195
Jammed pages are not reprinted
Action Yes No
aFrom the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
For non-touch-screen printer models, press to navigate
through the settings.
bSelect On or Auto, and then apply the changes.
cPrint the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact customer
support.
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the printer printing blank or white pages?
Contact customer
support.
The problem is
solved.
Troubleshooting 196
Dark print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Is the print too dark?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, reduce toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to:
Settings > Print > Quality > Toner Darkness
bPrint the document.
Is the print too dark?
Go to step 3. The problem is
solved.
Step 3
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Is the print too dark?
Go to step 4. The problem is
solved.
Troubleshooting 197
Action Yes No
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
aReplace textured or rough paper with plain paper.
bPrint the document.
Is the print too dark?
Go to step 6. The problem is
solved.
Step 6
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print too dark?
Contact customer
support.
The problem is
solved.
Ghost images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aLoad the tray with the correct paper type.
bPrint the document.
Do ghost images appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 198
Action Yes No
Step 2
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Do ghost images appear on prints?
Go to step 3. The problem is
solved.
Step 3
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Do ghost images appear on prints?
Go to step 4. The problem is
solved.
Step 4
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do ghost images appear on prints?
Contact customer
support.
The problem is
solved.
Gray or colored background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 199
Action Yes No
Step 1
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Does gray or colored background appear on prints?
Go to step 2. The problem is
solved.
Step 2
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Does gray or colored background appear on prints?
Contact customer
support.
The problem is
solved.
Incorrect margins
Action Yes No
Step 1
aAdjust the paper guides to the correct position for the paper
loaded.
bPrint the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
Step 2
aSet the paper size from the control panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Are the margins correct?
The problem is
solved.
Go to step 3.
Troubleshooting 200
Action Yes No
Step 3
aDepending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Note: Make sure that the setting matches the paper loaded.
bPrint the document.
Are the margins correct?
The problem is
solved.
Contact customer
support.
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Is the print light?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to:
Settings > Print > Quality > Toner Darkness
bPrint the document.
Is the print light?
Go to step 3. The problem is
solved.
Troubleshooting 201
Action Yes No
Step 3
aTurn o Color Saver.
From the control panel, navigate to:
Settings > Print > Quality > Color Saver
bPrint the document.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
Check if paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 6. Go to step 7.
Step 6
aReplace textured or rough paper with plain paper.
bPrint the document.
Is the print light?
Go to step 7. The problem is
solved.
Step 7
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print light?
Go to step 8. The problem is
solved.
Troubleshooting 202
Action Yes No
Step 8
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the print light?
Contact customer
support.
The problem is
solved.
Missing colors
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
aRemove the toner cartridge of the missing color.
bRemove the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
cRemove, and then insert the developer unit of the missing color.
dInsert the imaging kit.
eInsert the toner cartridge.
fPrint the document.
Are some colors missing on prints?
Contact customer
support.
The problem is
solved.
Troubleshooting 203
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 2. Contact customer
support.
Step 2
aFrom the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bCheck if the paper size and paper type settings match the
paper loaded.
Note: Make sure that paper does not have texture or rough
finishes.
Do the settings match?
Go to step 4. Go to step 3.
Step 3
aDepending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: Make sure that the settings match the paper loaded.
bPrint the document.
Is the print mottled?
Go to step 4. The problem is
solved.
Step 4
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print mottled?
Go to step 5. The problem is
solved.
Troubleshooting 204
Action Yes No
Step 5
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the print mottled?
Contact customer
support.
The problem is
solved.
Paper curl
Action Yes No
Step 1
aAdjust the guides in the tray to the correct position for the paper
loaded.
bPrint the document.
Is the paper curled?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Is the paper curled?
Go to step 3. The problem is
solved.
Troubleshooting 205
Action Yes No
Step 3
Print on the other side of the paper.
aRemove paper, flip it over, and then reload paper.
bPrint the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Step 4
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the paper curled?
Contact customer
support.
The problem is
solved.
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aAdjust the paper guides in the tray to the correct position for
the paper loaded.
bPrint the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print crooked or skewed?
Go to step 3. The problem is
solved.
Troubleshooting 206
Action Yes No
Step 3
aCheck if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
bPrint the document.
Is the print crooked or skewed?
Contact customer
support.
The problem is
solved.
Solid color or black images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the printer printing solid color or black images?
Contact customer
support.
The problem is
solved.
Text or images cut o
Troubleshooting 207
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aAdjust the paper guides in the tray to the correct position for
the paper loaded.
bPrint the document.
Are text or images cut o?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Are text or images cut o?
Go to step 3. The problem is
solved.
Step 3
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Are text or images cut o?
Contact customer
support.
The problem is
solved.
Toner easily rubs o
Troubleshooting 208
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Does toner easily rub o?
Go to step 2. The problem is
solved.
Step 2
aCheck if the paper weight is supported.
Note: If paper weight is not supported, then load a supported
one.
bPrint the document.
Does toner easily rub o?
Go to step 3. The problem is
solved.
Step 3
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Does toner easily rub o?
Contact customer
support.
The problem is
solved.
Uneven print density
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 209
Action Yes No
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the print density uneven?
Contact customer
support.
The problem is
solved.
Horizontal dark lines
Notes:
•Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
•If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Do dark lines appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 210
Action Yes No
Step 2
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
bPrint the document.
Do dark lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do dark lines appear on prints?
Contact customer
support.
The problem is
solved.
Vertical dark lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 211
Action Yes No
Step 1
Using a blank sheet of paper, make a two‑sided copy using the
ADF.
Do vertical dark lines or streaks appear on prints?
Go to step 2. Go to step 3.
Step 2
Using a damp, soft, lint-free cloth, wipe the following areas:
•ADF glass pad (A) and ADF glass (B)
•ADF glass pad (A) and ADF glass (B) in door C
Do vertical dark lines or streaks appear on prints?
Go to step 3. The problem is
solved.
Troubleshooting 212
Action Yes No
Step 3
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Do vertical dark lines or streaks appear on prints?
Go to step 4. The problem is
solved.
Step 4
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
bPrint the document.
Do vertical dark lines or streaks appear on prints?
Go to step 5. The problem is
solved.
Step 5
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light can cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do vertical dark lines or streaks appear on prints?
Contact customer
support.
The problem is
solved.
Horizontal white lines
Troubleshooting 213
Notes:
•Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
•If horizontal white lines keep appearing on your prints, then see the “Repeating defects” topic.
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Do horizontal white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light can cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do horizontal white lines appear on prints?
Contact customer
support.
The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 214
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
Check if you are using the recommended paper type.
aLoad the paper source with the recommended paper type.
bPrint the document.
Do vertical white lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do vertical white lines appear on prints?
Contact customer
support.
The problem is
solved.
Repeating defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 215
Action Yes No
aUsing the Print Quality Test Pages, measure the distance
between the repeating defects on the aected color page.
bCheck if the repeating defects match any of the following
measurements:
Imaging kit
•94.20 mm (3.71 in.)
•29.80 mm (1.17 in.)
•23.20 mm (0.91 in.)
Developer unit
•43.90 mm (1.73 in.)
•45.50 mm (1.79 in.)
Transfer module
•37.70 mm (1.48 in.)
•78.50 mm (3.09 in.)
•55 mm (2.17 in.)
Fuser
•79.80 mm (3.14 in.)
•94.30 mm (3.71 in.)
Do the repeating defects match any of the measurements?
Take note of the
distance, and then
contact customer
support.
Take note of the
distance, and then
contact customer
support.
Confidential and other held documents do not print
Action Yes No
Step 1
aFrom the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
bPrint the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
•Delete the print job, and then send it again.
•For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Troubleshooting 216
Action Yes No
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
aOpen the Printing Preferences dialog.
bFrom the Print and Hold section, select Keep duplicate
documents.
cEnter a PIN.
dResend the print job.
For Macintosh users
aSave and name each job dierently.
bSend the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
aDelete some held jobs to free up printer memory.
bResend the print job.
Are the documents printed?
The problem is
solved.
Go to step 5.
Step 5
aAdd printer memory.
bResend the print job.
Are the documents printed?
The problem is
solved.
Contact customer
support.
Troubleshooting 217
Slow printing
Action Yes No
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Go to step 2. The problem is
solved.
Step 2
aMake sure that the printer is not in Eco‑Mode or Quiet Mode.
•From the control panel, navigate to:
Settings > Device > Power Management > Eco‑Mode
•From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu >
Device Operations > Quiet Mode
For non‑touch‑screen printer models, press to navigate
through the settings.
bPrint the document.
Is the printer printing slow?
Go to step 3. The problem is
solved.
Step 3
aDepending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
bSet the resolution to 4800 CQ.
cPrint the document.
Is the printer printing slow?
Go to step 4. The problem is
solved.
Step 4
aFrom the control panel, navigate to:
Settings > Print > Quality > Print Resolution
For non‑touch‑screen printer models, press to navigate
through the settings.
bSet the resolution to 4800 CQ.
cPrint the document.
Is the printer printing slow?
Go to step 5. The problem is
solved.
Troubleshooting 218
Action Yes No
Step 5
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel.
•Heavier paper prints more slowly.
•Paper narrower than letter, A4, and legal may print more
slowly.
bPrint the document.
Is the printer printing slow?
Go to step 6. The problem is
solved.
Step 6
aMake sure that the printer settings for Media Texture and Media
Weight match the paper being loaded.
From the control panel, navigate to:
Settings > Paper > Media Configuration > Media Types
For non‑touch‑screen printer models, press to navigate
through the settings.
Note: Rough paper textures and heavy paper weights may
print more slowly.
bPrint the document.
Is the printer printing slow?
Go to step 7. The problem is
solved.
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is
solved.
Step 8
aMake sure that the printer is not overheating.
Notes:
•Allow the printer to cool down after a long print job.
•Observe the recommended ambient temperature for the
printer. For more information, see “Selecting a location
for the printer” on page 12.
bPrint the document.
Is the printer printing slow?
Go to step 9. The problem is
solved.
Troubleshooting 219
Action Yes No
Step 9
aAdd more printer memory.
bPrint the document.
Is the printer printing slow?
Contact customer
support.
The problem is
solved.
Print jobs do not print
Action Yes No
Step 1
aFrom the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
aCheck if the printer is on.
bResolve any error messages that appear on the display.
cPrint the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
aCheck if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
aTurn o the printer, wait for about 10 seconds, and then turn on
the printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
aRemove, and then reinstall the print driver.
bPrint the document.
Is the document printed?
The problem is
solved.
Contact customer
support.
Troubleshooting 220
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Step 6
Turn o the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 8.
Step 8
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact customer
support.
Troubleshooting 221
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
aCheck if you are printing on the correct paper.
bPrint the document.
Is the document printed on the correct paper?
Go to step 2. Load the correct
paper size and paper
type.
Step 2
aDepending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press to navigate
through the settings.
bMake sure that the settings match the paper loaded.
cPrint the document.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
aCheck if the trays are linked.
For more information, see “Linking trays” on page 34.
bPrint the document.
Is the document printed from the correct tray?
The problem is
solved.
Contact customer
support.
Color quality problems
Adjusting toner darkness
1From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
For non-touch-screen printer models, press to navigate through the settings.
2Adjust the setting.
3Apply the changes.
Troubleshooting 222
Modifying the colors in printed output
For non-touch-screen printer models, press to navigate through the settings.
1From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Correction
2From the Color Correction menu, select Manual > Color Correction Content.
3Choose the appropriate color conversion setting.
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
•Vivid—Produces brighter, more saturated colors and may be
applied to all incoming color formats.
•sRGB Display—Produces an output that approximates the colors
displayed on a computer monitor. Black toner usage is optimized
for printing photographs.
•Display‑True Black—Produces an output that approximates the
colors displayed on a computer monitor. This setting uses only
black toner to create all levels of neutral gray.
•sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black toner usage is optimized for
printing business graphics.
•O
CMYK Image
CMYK Text
CMYK Graphics
•US CMYK—Applies color correction to approximate the
Specifications for Web Oset Publishing (SWOP) color output.
•Euro CMYK—Applies color correction to approximate Euroscale
color output.
•Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
•O
FAQ about color printing
What is RGB color?
RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce
a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors
observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.
What is CMYK color?
CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black
used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various
amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color
laser printers create colors in this manner.
How is color specified in a document to be printed?
Software programs are used to specify and modify the document color using RGB or CMYK color
combinations. For more information, see the software program Help topics.
Troubleshooting 223
How does the printer know what color to print?
When printing a document, information describing the type and color of each object is sent to the printer and
is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta,
yellow, and black toner used to produce the color you want. The object information determines the application
of color conversion tables. For example, it is possible to apply one type of color conversion table to text while
applying a dierent color conversion table to photographic images.
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to
process objects. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images). It is also specific to how the color of the object is specified in the software program
(RGB or CMYK combinations). To apply a dierent color conversion table manually, see “Modifying the colors
in printed output” on page 223.
If the software program does not specify colors with RGB or CMYK combinations, then manual color correction
is not useful. It is also not eective if the software program or the computer operating system controls the
adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for
the documents.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available
from the Color Samples page of the Embedded Web Server. Selecting any sample set generates
multiple‑page prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination,
depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB
combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, you can identify the box with color closest to the color being matched.
The color combination labeled on the box can then be used for modifying the color of the object in a software
program. For more information, see the software program Help topics. Manual color correction may be
necessary to use the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on:
•The Color Correction setting being used (Auto, O, or Manual)
•The type of object being printed (text, graphics, or images)
•How the color of the object is specified in the software program (RGB or CMYK combinations)
If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples
pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified
in the program through color management. In these situations, the printed color may not be an exact match
of the Color Samples pages.
Troubleshooting 224
The print appears tinted
Action Yes No
Step 1
Perform Color Adjust.
aFrom the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
For non-touch-screen printer models, press to navigate
through the settings.
bPrint the document.
Does the print appear tinted?
Go to step 2. The problem is
solved.
Step 2
aFrom the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color
Balance
For non-touch-screen printer models, press to navigate
through the settings.
bAdjust the settings.
cPrint the document.
Does the print appear tinted?
Contact customer
support.
The problem is
solved.
Faxing problems
Cannot send or receive faxes
Action Yes No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
•Telephone
•Handset
•Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Troubleshooting 225
Action Yes No
Step 3
Check for a dial tone.
•Call the fax number to check if it is working properly.
•If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Step 4
Check the telephone wall jack.
aConnect the analog telephone directly to the wall jack.
bListen for a dial tone.
cIf you do not hear a dial tone, then use a dierent telephone
cable.
dIf you still do not hear a dial tone, then connect the analog
telephone to a dierent wall jack.
eIf you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
The problem is
solved.
Go to step 5.
Step 5
Check if the printer is connected to an analog phone service or to
the correct digital connector.
•If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
•If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
•If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.
Can you send or receive a fax?
The problem is
solved.
Go to step 6.
Step 6
Temporarily disconnect other equipment and disable other
telephone services.
aDisconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
bDisable call waiting and voice mail. For more information,
contact your telephone company.
Can you send or receive a fax?
The problem is
solved.
Go to step 7.
Troubleshooting 226
Action Yes No
Step 7
Scan the original document one page at a time.
aDial the fax number.
bScan the document.
Can you send or receive a fax?
The problem is
solved.
Contact customer
support.
Can receive but not send faxes
Action Yes No
Step 1
Load the original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
•Check if the shortcut number is set for the telephone number
that you want to dial.
•Dial the telephone number manually.
Can you send faxes?
The problem is
solved.
Contact customer
support.
Can send but not receive faxes
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
From the control panel, navigate to:
Settings > Fax > Analog Fax Setup > Fax Receive Settings >
Rings to Answer
For non-touch-screen printer models, press to navigate
through the settings.
Can you receive faxes?
The problem is
solved.
Go to step 3.
Troubleshooting 227
Action Yes No
Step 3
If the printer is printing blank pages, then see “Blank or white
pages” on page 196.
Can you receive faxes?
The problem is
solved.
Contact customer
support.
Poor fax print quality
Action Yes No
Step 1
Make sure that there are no print quality defects.
aFrom the control panel, navigate to Settings > Troubleshooting
> Print Quality Test Pages. For non-touch-screen printer
models, press to navigate through the settings.
bCorrect any print quality defects. For more information, see
“Print quality is poor” on page 196.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
aFrom the control panel, navigate to:
Settings > Fax > Analog Fax Setup > Fax Receive Settings >
Admin Controls
For non-touch-screen printer models, press to navigate
through the settings.
bFrom the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Contact customer
support.
Scanning problems
Cannot scan from a computer
Action Yes No
Step 1
aTurn o the printer, wait for about 10 seconds, and then turn it
back on.
bResend the scan job.
Can you send the scan job?
The problem is
solved.
Go to step 2.
Troubleshooting 228
Action Yes No
Step 2
aMake sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
bResend the scan job.
Can you send the scan job?
The problem is
solved.
Contact customer
support.
Partial copies of document or photo
Action Yes No
Step 1
aMake sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
bCopy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Go to step 2.
Step 2
aMatch the paper size setting and the paper loaded in the tray.
bCopy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Contact customer
support.
Poor copy quality
Action Yes No
Step 1
aClean the scanner glass and the ADF glass with a damp, soft,
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see “Cleaning the scanner” on page
151.
bMake sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
cCopy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
Troubleshooting 229
Action Yes No
Step 2
aCheck the quality of the original document or photo.
bAdjust the scan quality settings.
cCopy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Contact customer
support.
Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
aMake sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
bResend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Step 2
Check the file you want to scan.
aMake sure that the file name is not already used in the
destination folder.
bMake sure that the document or photo you want to scan is not
open in another application.
cResend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Step 3
aMake sure that the Append time stamp or the Overwrite
existing file check box is selected in the destination
configuration settings.
bResend the scan job.
Is the scan job successful?
The problem is
solved.
Contact customer
support.
Scanner does not close
Action Yes No
Remove obstructions that keep the scanner unit open.
Did the scanner unit close correctly?
The problem is
solved.
Contact customer
support.
Troubleshooting 230
Scanning takes too long or freezes the computer
Action Yes No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact customer
support.
The problem is
solved.
Scanner does not respond
Action Yes No
Step 1
aCheck if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
bCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 2.
Step 2
aCheck if the printer is turned on.
bResolve any error messages that appear on the display.
cCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 3.
Step 3
aTurn o the printer, wait for about 10 seconds, and then turn the
printer on.
bCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Contact customer
support.
Adjusting scanner registration
1From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual
Registration
For non-touch-screen printer models, press to navigate through the settings.
2From the Print Quick Test menu, select Start.
3Place the Print Quick Test page on the scanner glass, and then select Flatbed Registration.
4From the Copy Quick Test menu, select Start.
Troubleshooting 231
5Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are dierent from the original document, then adjust Left Margin and
Top Margin.
6Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.
Adjusting ADF registration
1From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu > Scanner Configuration > Scanner Manual
Registration
For non-touch-screen printer models, press to navigate through the settings.
2From the Print Quick Test menu, select Start.
3Place the Print Quick Test page on the ADF tray.
4Select Front ADF Registration or Rear ADF Registration.
Notes:
•To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
•To align Rear ADF Registration, place the test page facedown, short edge first into the ADF.
5From the Copy Quick Test menu, select Start.
6Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are dierent from the original document, then adjust Horizontal
Adjust and Top Margin.
7Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.
Contacting customer support
Before contacting customer support, make sure to have the following information:
•Printer problem
•Error message
•Printer model type and serial number
Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to http://support.lexmark.com.
Troubleshooting 232
Upgrading and migrating
Hardware
Available internal options
•Memory cards
–PCIe
–DDR3 DRAM
–Flash memory
•Optional cards
–Font cards
–Firmware cards
•Forms and Bar Code
•PRESCRIBE
•Printer hard disk (SATA)
Note: Some options are available only in some printer models.
Accessing the controller board
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Using a flat‑head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic
components or connectors.
Upgrading and migrating 233
Upgrading and migrating 234
4Attach the access cover.
5Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near and easily accessible.
6Turn on the printer.
Upgrading and migrating 235
Installing a memory card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Using a flat‑head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 236
4Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card.
5Insert the memory card until it clicks into place.
6Attach the access cover.
7Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8Turn on the printer.
Installing an optional card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Using a flat‑head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any components or connectors.
Upgrading and migrating 237
4Unpack the optional card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card.
5Push the card firmly into place.
Upgrading and migrating 238
Note: The entire length of the connector on the card must touch and be flush against the controller
board.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
6Attach the access cover.
7Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8Turn on the printer.
Installing a printer hard disk
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Using a flat‑head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 239
4Unpack the printer hard disk.
5Attach the hard disk, and then connect the hard disk interface cable to the controller board.
Warning—Potential Damage: Do not touch or press the center of the hard disk.
Upgrading and migrating 240
6Attach the access cover.
7Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8Turn on the printer.
Upgrading and migrating 241
Installing optional trays
Note: Depending on your printer model, you may install a 650‑sheet duo tray or both the 650‑sheet duo tray
and 550‑sheet tray.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Unpack the optional tray, and then remove all packing material.
4Align the printer with the optional tray, and then lower the printer into place.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires
two or more trained personnel to lift it safely.
Note: If you are installing both the optional trays, then place the 550‑sheet tray below the 650‑sheet duo
tray.
Upgrading and migrating 242
5Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
6Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available
options in the print driver” on page 243.
Software
Installing the printer software
1Obtain a copy of the software installer package.
•From the software CD that came with your printer.
•Go to http://support.lexmark.com, and then select your printer and operating system.
2Run the installer, and then follow the instructions on the computer screen.
3For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.
Adding available options in the print driver
For Windows users
1Open the printers folder.
2Select the printer you want to update, and then do either of the following:
•For Windows 7 or later, select Printer properties.
•For earlier versions, select Properties.
3Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4Apply the changes.
For Macintosh users
1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2Navigate to the list of hardware options, and then add any installed options.
3Apply the changes.
Upgrading and migrating 243
Firmware
Exporting or importing a configuration file
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Export or import a configuration file for one or multiple applications.
For one application
aFrom the Embedded Web Server, click Apps > the application that you want > Configure.
bClick Export or Import.
For multiple applications
aFrom the Embedded Web Server, click Export Configuration or Import Configuration.
bFollow the instructions on the screen.
Updating firmware
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your Lexmark representative.
1From the Embedded Web Server, click Settings > Device > Update Firmware.
2Browse to locate the required flash file.
3Apply the changes.
Upgrading and migrating 244
Notices
Product information
Product name:
Lexmark CX421adn; Lexmark CX522ade; Lexmark CX622ade, CX622adhe; Lexmark CX625ade, CX625adhe,
CX625adthe; Lexmark MC2325adw; Lexmark MC2425adw; Lexmark MC2535adw; Lexmark MC2640adwe;
Lexmark XC2235; Lexmark XC2240; Lexmark XC4240
Machine type:
7529
Model(s):
081, 230, 238, 436, 486, 496, 636, 638, 686, 698, 836, 838, 898
Edition notice
July 2018
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit http://support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
© 2018 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Notices 245
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Trademarks
Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the
United States and/or other countries.
Google Cloud Print and Google Chrome are trademarks of Google Inc.
Macintosh, the Mac logo, and Safari are trademarks of Apple Inc.
Microsoft, Windows, Internet Explorer, and Microsoft Edge are either registered trademarks or trademarks of
the Microsoft group of companies in the United States and other countries.
Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
All other trademarks are the property of their respective owners.
AirPrint and the AirPrint logo are trademarks of Apple, Inc.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 53 (one-sided); 55 (two-sided)
Scanning 53
Copying 56
Ready 16
Values are subject to change. See www.lexmark.com for current values.
Notices 246
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your
local sales oce phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
Notices 247
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped
by Lexmark.
Temperature information
Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 15 to 80% RH
15.3 to 32.2°C (60 to 90°F) and 8 to 80% RH
Maximum wet bulb temperature2: 22.8°C (73°F)
Non-condensing environment
Printer / cartridge / imaging unit long-
term storage1
Printer / cartridge / imaging unit short-term
shipping
-40 to 43.3°C (-40 to 110°F)
1 Supplies shelf life is approximately 2 years. This is based on storage in a standard oce environment at 22°C (72°F)
and 45% humidity.
2 Wet-bulb temperature is determined by the air temperature and the relative humidity.
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) AlGaInP
laser that is nominally 15 milliwatts operating in the wavelength region of 650–670 nanometers and enclosed
in a non-serviceable printhead assembly. The laser system and printer are designed so there is never any human
access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service
conditions.
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Notices 248
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy
output from electronic inputs.
One-sided: 400 (CX421, MC2325, MC2425); 530 (CX522,
MC2535, XC2235); 580 (CX622, MC2640, XC2240); 580
(CX625, XC4240)
Two-sided: 280 (CX421, MC2325, MC2425); 360 (CX522,
MC2535, XC2235); 420 (CX622, MC2640, XC2240); 420
(CX625, XC4240)
Copy The product is generating hard‑copy
output from hard‑copy original
documents.
425 (CX421, MC2325, MC2425); 485 (CX522, MC2535,
XC2235); 560 (CX622, MC2640, XC2240); 540 (CX625,
XC4240)
Scan The product is scanning hard‑copy
documents.
25 (CX421, MC2325, MC2425); 28.5 (CX522, MC2535,
XC2235); 29.5 (CX622, MC2640, XC2240); 28 (CX625,
XC4240)
Ready The product is waiting for a print job. 38.5 (CX421, MC2325, MC2425); 35 (CX522, MC2535,
XC2235); 37.5 (CX622, MC2640, XC2240); 38 (CX625,
XC4240)
Sleep Mode The product is in a high‑level
energy‑saving mode.
2.2 (CX421, MC2325, MC2425); 1.9 (CX522, MC2535,
XC2235); 1.8 (CX622, MC2640, XC2240); 1.8 (CX625,
XC4240)
Hibernate The product is in a low‑level
energy‑saving mode.
0.2 (CX421, MC2325, MC2425); 0.2 (CX522, MC2535,
XC2235); 0.2 (CX622, MC2640, XC2240); 0.2 (CX625,
XC4240)
O The product is plugged into an
electrical outlet, but the power switch
is turned o.
0.2 (CX421, MC2325, MC2425); 0.2 (CX522, MC2535,
XC2235); 0.2 (CX622, MC2640, XC2240); 0.2 (CX625,
XC4240)
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response
time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more
energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
Notices 249
The Hibernate mode can be entered in any of the following methods:
•Using the Hibernate Timeout
•Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
O mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain the analog facsimile card:
Lexmark Regulatory Type/Model Number:
LEX-M14-002
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord
(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total RENs, contact your local telephone
company. For products approved after July 23, 2001, the REN for this product is part of the product identifier
that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
Notices 250
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the
FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
aect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,
Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
International, Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state taris. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Industrie Canada.
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
Notices 251
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a dierent make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the eective hand-over of a call to another device connected to the same
line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should diculties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
Lexmark part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
•There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
•The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
•The equipment shall be set to ensure that automatic calls to dierent numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Japanese telecom notice
The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified
by JATE, with Certification Number A11-0160001.
Lexmark International, Inc.
LEX-M14-002
A11-0160001JP
Notices 252
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which
receives metering pulses in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark :
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark
Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen
werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee
che ricevono impulsi remoti in Svizzera.
Regulatory notices for wireless products
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com.
Modular component notice
This product may contain the following modular component(s):
Lexmark Regulatory Type/Model LEX-M07-001; FCC ID:IYLLEXM07001; IC:2376A-LEXM07001
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and
maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio
interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically
radiated power (EIRP) is not more than that necessary for successful communication.
Notices 253
This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
To prevent radio interference to the licensed service and to reduce the potential for harmful interference to co-
channel mobile satellite systems, this device is intended to be operated indoors and away from windows to
provide maximum shielding.
High-power radars are allocated as primary users (i.e., priority users) of the bands 5250–5350MHz and 5650–
5850MHz. These radars could cause interference and/or damage to LE-LAN devices.
Industrie Canada (Canada)
Selon la réglementation d'Industrie Canada, l'émetteur radio ne fonctionne qu'avec une antenne dont le type
et le gain maximal (ou inférieur) ont été approuvés par Industrie Canada. Pour réduire les interférences radio
potentielles auprès d'autres utilisateurs, le type d'antenne et son gain doivent être choisis de telle sorte que la
puissance isotrope rayonnée équivalente (PIRE) ne soit pas supérieure à ce qui est nécessaire pour assurer la
réussite de la communication.
Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est
soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter
toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.
Afin de prévenir les interférences radio des services sous licence et pour réduire le risque d'interférences
nuisibles aux systèmes de satellites mobiles utilisant les mêmes canaux, cet appareil est destiné à être utilisé
à l’intérieur et loin des fenêtres afin de fournir une protection maximale.
Les radars à haute puissance sont définis comme les utilisateurs principaux (p. ex., utilisateurs prioritaires) dans
les bandes de 5250-5350 MHz et 5650-5850 MHz. Ces radars peuvent causer des interférences ou des
dommages aux appareils RELOC-EL.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
Compliance is indicated by the CE marking:
Restrictions
This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all
the countries listed in the table below:
Notices 254
AT BE BG CH CY CZ DE DK EE
EL ES FI FR HR HU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK
EU statement of radio transmitter operational frequency bands and maximum RF power
This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725
in the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both
bands.
Multiple model information
The following information applies to all CX421 (7529-230), CX522 (7529-436), MC2325 (7529-081), MC2425
(7529-238), MC2535 (7529-486), and XC2235 (7529-496) printer models.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
•Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Notices 255
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–3000
E-mail: regulatory@lexmark.com
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
日本の VCCI 規定
製品にこのマークが表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage
limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances
in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
Notices 256
This product satisfies the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.
Model‑specific information
The following information applies only to the CX622 (7529-636, 7529-638), CX625 (7529-836, 7529-838)),
MC2640 (7529-686), XC2240 (7529-698), and XC4240 (7529-898) printer models.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–3000
E-mail: regulatory@lexmark.com
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notices 257
Notice to users of Class A products in Brazil
Este produto não é apropriado para uso em ambientes domésticos, pois poderá causar interferências
eletromagnéticas que obrigam o usuário a tomar medidas necessárias para minimizar estas interferências.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and
on the restrictions of use of certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class A limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 and EN55032 Class A limits and
immunity requirements of EN55024. This product is not intended to be used in residential/domestic
environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
Notices 258
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
Notices 259
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 260
Index
A
accessing the controller
board 233
activating Voice Guidance 28
adapter plug 55
adding contacts 26
adding groups 26
adding hardware options
print driver 243
adding internal options
print driver 243
adjusting
ADF registration 232
scanner registration 231
adjusting speech rate
Voice Guidance 29
adjusting the brightness
display 173
adjusting the default headphone
volume 148
adjusting the default speaker
volume 148
adjusting the fax darkness 59
adjusting toner darkness 222
AirPrint
using 42
answering machine
setting up 53
attaching cables 14
avoiding paper jams 175
B
blocking junk faxes 60
bookmarks
creating 24
creating folders for 25
C
can send but not receive
faxes 227
cannot open Embedded Web
Server 188
Card Copy
setting up 22
card stock
loading 32
changing the fax resolution 59
changing the printer port settings
after installing ISP 150
changing the wallpaper 21
checking the printer
connectivity 190
checking the status of parts and
supplies 154
cleaning
exterior of the printer 151
interior of the printer 151
scanner 151
cleaning the printer 151
clearances around the printer 12
clearing jam
in the multipurpose feeder 185
in trays 177
Cloud Connector profile
creating 23
printing from 45
scanning to 62
collated printing does not
work 193
collating copies
copying 48
Color Correction
manual 223
Color Correction Content 223
confidential print jobs 44
printing from a Macintosh
computer 44
printing from Windows 44
configuring daylight saving
time 58
configuring Eco‑Mode setting 24
configuring Eco‑Settings 24
configuring e‑mail settings 50
configuring fax speaker
settings 148
configuring supply
notifications 158
configuring Universal paper 30
connecting the printer
to a wireless network 149
connecting to a distinctive ring
service 57
connecting to a wireless network
using PIN method 149
using Push Button method 149
conserving supplies 173
contacting customer
support 232
contacts
adding 26
deleting 27
editing 26
control panel
Lexmark CX522 17
Lexmark CX622 17
Lexmark MC2535 17
Lexmark MC2640 17
Lexmark XC2235 17
Lexmark XC2240 17
controller board
accessing 233
copy troubleshooting
partial copies of documents or
photos 229
poor copy quality 229
scanner does not respond 231
scanner unit does not
close 230
copying
both sides of the paper 48
creating a shortcut 49
using the ADF 47
using the scanner glass 47
copying multiple pages 49
copying multiple pages onto a
single sheet 49
copying on letterhead 47
copying photos 47
creating a Cloud Connector
profile 23
creating a copy shortcut 49
creating a fax destination
shortcut 59
creating a shortcut
copy 49
e‑mail 50
fax destination 59
FTP address 61
creating an e‑mail shortcut 50
creating an FTP shortcut 61
creating bookmarks 24
creating folders
for bookmarks 25
Index 261
Customer Support
using 24
customer support
contacting 232
customizing the display 21
D
date and time
fax settings 58
daylight saving time
configuring 58
deactivating the Wi‑Fi
network 150
default headphone volume
adjusting 148
default speaker volume
adjusting 148
Defective flash detected 191
deleting contacts 27
deleting groups 27
Device Quotas
setting up 23
directory list
printing 46
display brightness
adjusting 173
Display Customization
using 21
distinctive ring service, fax
connecting to 57
documents, printing
from a computer 41
from a mobile device 41, 42
E
Eco‑Mode
configuring 172
Eco‑Settings
configuring 24
editing contacts 26
editing groups 26
emission
notices 246, 253, 256, 257
enabling Magnification mode 29
enabling personal identification
numbers 29
enabling spoken passwords 29
enabling the USB port 189
encrypting
printer hard disk 146
enlarging a copy 48
envelopes
loading 32, 34
environmental setting
Eco‑Mode 172
Hibernate mode 172
sleep mode 172
erasing non‑volatile memory 145
erasing printer hard disk
memory 145
erasing printer memory 145, 146
erasing volatile memory 145
Ethernet cable 14
Ethernet port 14
exporting a configuration file
using the Embedded Web
Server 244
e‑mail
creating a shortcut 50
setting up 50
e‑mailing
configuring e‑mail settings 50
using a shortcut number 50
using the address book 50
using the printer 50
F
factory default settings
restoring 146
FAQ about color printing 223
fax log
viewing 60
fax resolution
changing 59
fax setup
country‑ or region‑specific 55
standard telephone line
connection 53
fax speaker settings
configuring 148
fax troubleshooting
cannot receive faxes 227
cannot send faxes 227
cannot send or receive
faxes 225
poor fax print quality 228
faxing
adjusting darkness 59
blocking junk faxes 60
changing resolution 59
creating a shortcut 59
fax setup 52
forwarding faxes 60
holding faxes 60
setting the date and time 58
viewing a fax log 60
FCC notices 253
finding more information about
the printer 10
firmware
update 244
flash drive
printing from 42
scanning to 61
font sample list
printing 45
forwarding faxes 60
FTP address
creating a shortcut 61
FTP server, scanning to
using the control panel 61
fuser maintenance kit
ordering 158
G
Google Cloud Print
using 41
groups
adding 26
deleting 27
editing 26
H
hardware options
memory card 236
trays 242
hardware options, adding
print driver 243
held faxes 60
held jobs 44
printing from a Macintosh
computer 44
printing from Windows 44
Hibernate mode
configuring 172
holding faxes 60
home screen
customizing 21
showing icons 21
home screen icons
using 20
HTTP/FTP Settings menu 131
humidity around the printer 248
Index 262
I
icons on the home screen
showing 21
imaging kit
ordering 158
replacing 164
importing a configuration file
using the Embedded Web
Server 244
indicator light
understanding the status 18
installing a memory card 236
installing an optional card 237
installing options
printer hard disk 239
installing the printer
software 243
installing trays 242
internal option is not
detected 190
internal options
firmware card 233
memory card 233
printer hard disk 233
internal options, adding
print driver 243
J
jams
avoiding 175
locating jam areas 176
locations 176
jams, clearing
in the automatic document
feeder 186
in the duplex unit 177
in the fuser 177
in the manual feeder 186
K
keyboard on the display
using 29
L
letterhead
copying on 47
loading 32, 34
Lexmark Mobile Print
using 41
LINE port 14
linking trays 34
loading the manual feeder 34
loading the multipurpose
feeder 32
loading trays 30
locating the security slot 145
M
Magnification mode
enabling 29
making a copy 47
managing screen saver 21
manual color correction
applying 223
manual feeder
loading 34
memory card
installing 236
menu
802.1x 130
About this Printer 77
Accessibility 71
Confidential Print Setup 139
Configuration Menu 72
Copy Defaults 89
Custom Scan Sizes 88
Device 142
Erase Temporary Data Files 140
Ethernet 126
E‑mail Defaults 107
E‑mail Setup 105
Fax 142
Fax Cover Page 101
Fax Log Settings 101
Fax Mode 93
Fax Receive Settings 98
Fax Send Settings 95
Fax Server E‑mail Settings 103
Fax Server Scan Settings 104
Flash Drive Print 121
Flash Drive Scan 117
FTP Defaults 113
General Fax Settings 93, 102
Google Cloud Print 133
Help 143
HTML 86
HTTP/FTP Settings 131
Image 86
Information Sent to Lexmark 71
IPSec 129
Job Accounting 82
Layout 78
Local Accounts 135
Login Restrictions 139
LPD Configuration 130
Manage Permissions 134
Media Types 89
Menu Settings Page 142
Miscellaneous 141
Mobile Services
Management 141
Network 143
Network Overview 123
Notifications 66
Out of Service Erase 77
PCL 84
PDF 83
PostScript 84
Power Management 70
Preferences 64
Print 142
Quality 80
Remote Operator Panel 66
Restore Factory Defaults 72
Security Audit Log 136
Setup 79
Shortcuts 142
SNMP 128
Solutions LDAP Settings 141
Speaker Settings 102
TCP/IP 127
ThinPrint 132
Tray Configuration 87
Troubleshooting 143
Universal Setup 88
USB 132
Visible Home Screen Icons 77
Web Link Setup 112
Wi‑Fi Direct 133
XPS 83
menu map 63
Menu Settings Page
printing 143
menus
Disk Encryption 140
Schedule USB Devices 136
Wireless 123
mobile device
printing from 41, 42
Mopria Print Service
using 41
moving the printer 171
multipurpose feeder
loading 32
Index 263
N
navigating the screen
using gestures 28
navigating the screen using
gestures 28
noise emission levels 246
Non‑Lexmark supply 192
non‑volatile memory 146
Not enough free space in flash
memory for resources 191
notices 246, 247, 248, 249,
250, 253, 255, 256, 257
O
optional card
installing 237
ordering
fuser maintenance kit 158
ordering a black and color
imaging kit 158
ordering a black imaging kit 158
ordering a waste toner
bottle 158
ordering supplies
imaging kit 158
toner cartridge 154
waste toner bottle 158
P
paper jam clearing
standard bin 181
paper jam in door A 177
paper jam in the automatic
document feeder 186
paper jam in the multipurpose
feeder 185
paper jam in the standard bin 181
paper jam in trays 177
paper jam, clearing
in the automatic document
feeder 186
paper jams
avoiding 175
paper jams, clearing
in the duplex unit 177
in the fuser 177
in the manual feeder 186
personal identification number
method 149
personal identification numbers
enabling 29
photos
copying 47
placing separator sheets
between copies 48
poor fax print quality 228
power button light
understanding the status 18
power cord socket 14
print driver
hardware options, adding 243
print jobs not printed 220
print quality
cleaning the scanner 151
Print Quality Test Pages 143
print quality troubleshooting
blank pages 196
crooked print 206
dark print 197
ghost images on prints 198
gray or colored
background 199
horizontal dark lines 210
horizontal white lines 213
light print 201
missing colors 203
mottled print and dots 204
paper curl 205
print appears tinted 225
repeating defects 215
skewed print 206
solid color or black images 207
text or images cut o 207
toner easily rubs o 208
uneven print density 209
vertical colored lines or
banding 211
vertical white lines 214
white pages 196
print troubleshooting
confidential and other held
documents do not print 216
envelope seals when
printing 193
incorrect margins 200
jammed pages are not
reprinted 196
job prints from the wrong
tray 222
job prints on the wrong
paper 222
paper frequently jams 195
print jobs do not print 220
slow printing 218
tray linking does not work 194
unable to read flash drive 189
printer
fully configured 13
shipping 172
printer configurations 13
printer connectivity
checking 190
printer hard disk
encrypting 146
installing 239
printer hard disk memory 146
erasing 145
printer information
finding 10
printer is not responding 221
printer location
selecting 12
printer menus 63
printer messages
Defective flash detected 191
Non‑Lexmark supply 192
Not enough free space in flash
memory for resources 191
Replace cartridge, printer region
mismatch 191
Scanner maintenance required,
use ADF Kit 193
Unformatted flash detected 191
printer options troubleshooting
cannot detect internal
option 190
printer port settings
changing 150
printer ports 14
printer settings
restoring factory default 146
printer software, installing 243
printer status 18
printing
directory list 46
font sample list 45
from a Cloud Connector
profile 45
from a computer 41
from a flash drive 42
Menu Settings Page 143
printing confidential and other
held jobs
from a Macintosh computer 44
from Windows 44
Index 264
printing from a computer 41
printing from a flash drive 42
Push Button method 149
Q
QR codes
adding 24
R
recycling
Lexmark packaging 173
Lexmark products 173
toner cartridges 174
reducing a copy 48
removing paper jam
in the multipurpose feeder 185
in trays 177
repeat print jobs 44
printing from a Macintosh
computer 44
printing from Windows 44
repeating defects 215
Replace cartridge, printer region
mismatch 191
replacing supplies
black and color imaging kit 164
black imaging kit 164
toner cartridge 159
waste toner bottle 161
reserve print jobs
printing from a Macintosh
computer 44
printing from Windows 44
resetting
supply usage counters 192
resetting the supply usage
counters 192
restoring factory default
settings 146
RJ11 adapter 55
running a slideshow 21
S
safety information 8, 9
saving paper 49
Scan Center
setting up 22
Scan to Computer
setting up 62
scan troubleshooting
cannot scan from a
computer 228
partial copies of documents or
photos 229
poor copy quality 229
scan job was not
successful 230
scanner does not respond 231
scanner unit does not
close 230
scanning freezes the
computer 231
scanning takes too long 231
scanner
cleaning 151
Scanner maintenance required,
use ADF Kit 193
scanning
to a Cloud Connector profile 62
to an FTP server 61
scanning to a computer 62
scanning to a flash drive 61
scanning to an FTP server
using the control panel 61
scheduling a fax 59
scheduling power modes 24
securing printer memory 146
security slot
locating 145
selecting a location for the
printer 12
sending a fax
scheduled 59
using the computer 58
using the control panel 58
sending an e‑mail 50
separator sheets between
copies
placing 48
setting the fax date and time 58
setting the paper size 30
setting the paper type 30
setting up Device Quotas 23
setting up e‑mail function 50
setting up fax
country‑ or region‑specific 55
standard telephone line
connection 53
setting up fax function 52
shipping the printer 172
Shortcut Center
using 23
showing icons on the home
screen 21
sleep mode
configuring 172
speaker
default volume 148
spoken passwords
enabling 29
statement of volatility 146
status of parts
checking 154
status of supplies
checking 154
storing print jobs 44
supplies
conserving 173
supply notifications
configuring 158
supply usage counters
resetting 192
supported file types 43
supported flash drives 43
supported paper sizes 36
supported paper types 38
supported paper weights 39
T
TCP/IP menu 127
temperature around the
printer 12, 248
toner cartridge
ordering 154
replacing 159
toner cartridges
recycling 174
toner darkness
adjusting 222
trays
installing 242
loading 30
troubleshooting
cannot open Embedded Web
Server 188
FAQ about color printing 223
printer is not responding 221
troubleshooting, copy
partial copies of documents or
photos 229
poor copy quality 229
scanner does not respond 231
Index 265
scanner unit does not
close 230
troubleshooting, fax
cannot send faxes 227
cannot send or receive
faxes 225
troubleshooting, print
collated printing does not
work 193
confidential and other held
documents do not print 216
envelope seals when
printing 193
incorrect margins 200
jammed pages are not
reprinted 196
job prints from the wrong
tray 222
job prints on the wrong
paper 222
paper frequently jams 195
print jobs do not print 220
slow printing 218
tray linking does not work 194
troubleshooting, print quality
blank pages 196
crooked print 206
dark print 197
ghost images on prints 198
gray or colored
background 199
horizontal dark lines 210
horizontal white lines 213
light print 201
missing colors 203
mottled print and dots 204
paper curl 205
print appears tinted 225
repeating defects 215
skewed print 206
solid color or black images 207
text or images cut o 207
toner easily rubs o 208
uneven print density 209
vertical colored lines or
banding 211
vertical white lines 214
white pages 196
troubleshooting, printer options
cannot detect internal
option 190
troubleshooting, scan
cannot scan from a
computer 228
partial copies of documents or
photos 229
poor copy quality 229
scan job was not
successful 230
scanner does not respond 231
scanner unit does not
close 230
two‑sided copying 48
U
unable to read flash drive
troubleshooting, print 189
Unformatted flash detected 191
Universal paper
configuring 30
unlinking trays 34
updating firmware
flash file 244
USB cable 14
USB port 14
enabling 189
using
genuine Lexmark parts 154
genuine Lexmark supplies 154
using Customer Support 24
using Display Customization 21
using QR Code Generator 24
using the control panel
Lexmark CX421 16
Lexmark CX625 18
Lexmark MC2325 16
Lexmark MC2425 16
Lexmark XC4240 18
using the home screen 20
V
verify print jobs 44
printing from a Macintosh
computer 44
printing from Windows 44
virtual keyboard
using 29
Voice Guidance
activating 28
speech rate 29
Voice Guidance speech rate
adjusting 29
volatile memory 146
W
waste toner bottle
replacing 161
Wireless menu 123
wireless network
connecting the printer to 149
Wi‑Fi Protected Setup 149
wireless networking 149
Wi‑Fi network
deactivating 150
Wi‑Fi Protected Setup
wireless network 149
Index 266