Table of Contents
- Contents
- Safety information
- Learning about the printer
- Setting up and using the home screen applications
- Setting up and using the accessibility features
- Enabling Magnification mode
- Activating Voice Guidance
- Adjusting the Voice Guidance speech rate
- Adjusting the default internal speaker volume
- Adjusting the default headphone volume
- Enabling spoken passwords or personal identification numbers
- Navigating the screen using gestures
- Using the keyboard on the display
- Loading paper and specialty media
- Printing
- Copying
- E-mailing
- Faxing
- Setting up the printer to fax
- Configuring the SMTP server for fax
- Setting up fax using a standard telephone line
- Setting up fax using digital subscriber line
- Setting up fax using VoIP telephone service
- Setting up fax using cable modem connection
- Setting up fax in countries or regions with different telephone wall jacks and plugs
- Connecting to a distinctive ring service
- Setting the fax date and time
- Configuring daylight saving time
- Using the automatic document feeder and scanner glass
- Sending a fax
- Scheduling a fax
- Creating a fax destination shortcut
- Changing the fax resolution
- Adjusting the fax darkness
- Printing a fax log
- Blocking junk faxes
- Holding faxes
- Forwarding a fax
- Setting up the printer to fax
- Scanning
- Understanding the printer menus
- Securing the printer
- Maintaining the printer
- Networking
- Setting up serial printing (Windows only)
- Cleaning printer parts
- Ordering parts and supplies
- Replacing parts and supplies
- Moving the printer
- Saving energy and paper
- Recycling
- Clearing jams
- Avoiding jams
- Identifying jam locations
- Paper jam in the automatic document feeder
- Paper jam in the multipurpose feeder
- Paper jam in door C
- Paper jam in door D
- Paper jam in the 3000-sheet tray
- Paper jam in the booklet finisher
- Paper jam in the staple finisher
- Staple jam in the staple finisher
- Staple jam in the staple, hole punch finisher
- Staple jam in the booklet finisher
- Troubleshooting
- Network connection problems
- Hardware options problems
- Issues with supplies
- Paper feed problems
- Printing problems
- Confidential and other held documents do not print
- Slow printing
- Print jobs do not print
- Print quality is poor
- Blank or white pages
- Dark print
- Ghost images
- Gray or colored background
- Incorrect margins
- Light print
- Missing colors
- Mottled print and dots
- Paper curl
- Print crooked or skewed
- Solid color or black images
- Text or images cut off
- Toner easily rubs off
- Uneven print density
- Horizontal dark lines
- Horizontal white lines
- Vertical white lines
- Repeating defects
- The printer is not responding
- Job prints from the wrong tray or on the wrong paper
- Color quality problems
- Faxing problems
- Scanning problems
- Contacting customer support
- Upgrading and migrating
- Notices
- Product information
- Edition notice
- GOVERNMENT END USERS
- Trademarks
- Licensing notices
- Noise emission levels
- Waste from Electrical and Electronic Equipment (WEEE) directive
- India E-Waste notice
- Product disposal
- Returning Lexmark cartridges for reuse or recycling
- Static sensitivity notice
- ENERGY STAR
- Temperature information
- Laser notice
- Laser advisory label
- Power consumption
- Regulatory notices for telecommunication terminal equipment
- Notice to users of the US telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users of the New Zealand telephone network
- Japanese telecom notice
- Federal Communications Commission (FCC) compliance information statement
- European Community (EC) directives conformity
- Japanese VCCI notice
- Notice to users of Class A products in Brazil
- Radio interference notice
- STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
- Index
Lexmark CX921de User Manual
Displayed below is the user manual for CX921de by Lexmark which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
Contents
Safety information.........................................................................................7
Conventions...........................................................................................................................................................7
Product statements..............................................................................................................................................7
Learning about the printer......................................................................... 10
Finding information about the printer...........................................................................................................10
Selecting a location for the printer................................................................................................................. 11
Printer configurations........................................................................................................................................12
Attaching cables................................................................................................................................................. 14
Using the control panel.................................................................................................................................... 16
Understanding the status of the power button and indicator light....................................................... 17
Using the home screen.....................................................................................................................................17
Printing the Menu Settings Page....................................................................................................................18
Setting up and using the home screen applications..............................19
Customizing the home screen........................................................................................................................19
Setting up Card Copy........................................................................................................................................19
Using Shortcut Center.......................................................................................................................................19
Setting up Scan Center....................................................................................................................................20
Using Display Customization......................................................................................................................... 20
Managing bookmarks........................................................................................................................................21
Creating bookmarks .................................................................................................................................................... 21
Creating folders ............................................................................................................................................................ 21
Managing contacts............................................................................................................................................22
Adding contacts........................................................................................................................................................... 22
Adding groups.............................................................................................................................................................. 22
Editing contacts or groups........................................................................................................................................ 22
Deleting contacts or groups..................................................................................................................................... 23
Setting up and using the accessibility features..................................... 24
Enabling Magnification mode.........................................................................................................................24
Activating Voice Guidance..............................................................................................................................24
Adjusting the Voice Guidance speech rate................................................................................................24
Adjusting the default internal speaker volume......................................................................................... 24
Adjusting the default headphone volume.................................................................................................. 25
Enabling spoken passwords or personal identification numbers........................................................ 25
Contents 2
Navigating the screen using gestures.........................................................................................................25
Using the keyboard on the display...............................................................................................................26
Loading paper and specialty media......................................................... 27
Setting the size and type of the specialty media......................................................................................27
Configuring Universal paper settings...........................................................................................................27
Loading trays...................................................................................................................................................... 27
Loading the 2500‑sheet tray......................................................................................................................... 30
Loading the 3000‑sheet tray......................................................................................................................... 32
Loading the multipurpose feeder..................................................................................................................34
Linking trays........................................................................................................................................................35
Paper Support.................................................................................................................................................... 36
Printing.........................................................................................................45
Printing from a computer.................................................................................................................................45
Printing from a mobile device........................................................................................................................ 45
Printing from a flash drive................................................................................................................................47
Supported flash drives and file types.......................................................................................................... 48
Configuring confidential jobs......................................................................................................................... 48
Printing confidential and other held jobs....................................................................................................49
Printing a font sample list................................................................................................................................50
Printing a directory list..................................................................................................................................... 50
Canceling a print job........................................................................................................................................ 50
Copying.........................................................................................................51
Using the automatic document feeder and scanner glass..................................................................... 51
Making copies..................................................................................................................................................... 51
Copying photos.................................................................................................................................................. 51
Copying on letterhead..................................................................................................................................... 52
Copying on both sides of the paper............................................................................................................ 52
Reducing or enlarging copies........................................................................................................................52
Collating copies................................................................................................................................................. 52
Placing separator sheets between copies................................................................................................. 52
Copying multiple pages onto a single sheet............................................................................................. 53
Creating a copy shortcut................................................................................................................................. 53
Contents 3
E-mailing...................................................................................................... 54
Using the automatic document feeder and scanner glass.................................................................... 54
Configuring the SMTP server for e‑mail......................................................................................................54
Sending an e-mail............................................................................................................................................. 55
Creating an e-mail shortcut............................................................................................................................ 55
Faxing...........................................................................................................56
Setting up the printer to fax............................................................................................................................56
Using the automatic document feeder and scanner glass.................................................................... 69
Sending a fax......................................................................................................................................................70
Scheduling a fax................................................................................................................................................ 70
Creating a fax destination shortcut...............................................................................................................70
Changing the fax resolution.............................................................................................................................71
Adjusting the fax darkness...............................................................................................................................71
Printing a fax log................................................................................................................................................. 71
Blocking junk faxes............................................................................................................................................ 71
Holding faxes.......................................................................................................................................................71
Forwarding a fax................................................................................................................................................. 71
Scanning...................................................................................................... 72
Using the automatic document feeder and scanner glass.....................................................................72
Scanning to an FTP server..............................................................................................................................72
Creating an FTP shortcut.................................................................................................................................72
Creating a network folder shortcut...............................................................................................................72
Scanning to a flash drive................................................................................................................................. 73
Sending scanned documents to a computer.............................................................................................74
Understanding the printer menus............................................................ 75
Menu map............................................................................................................................................................75
Device...................................................................................................................................................................76
Print.......................................................................................................................................................................89
Paper.................................................................................................................................................................... 99
Copy....................................................................................................................................................................102
Fax....................................................................................................................................................................... 106
E-mail....................................................................................................................................................................119
FTP.......................................................................................................................................................................125
Contents 4
USB Drive...........................................................................................................................................................129
Network/Ports................................................................................................................................................... 135
Security...............................................................................................................................................................146
Reports................................................................................................................................................................153
Help..................................................................................................................................................................... 154
Troubleshooting............................................................................................................................................... 155
Securing the printer..................................................................................156
Locating the security slot...............................................................................................................................156
Erasing printer memory..................................................................................................................................156
Erasing printer hard disk memory............................................................................................................... 156
Encrypting the printer hard disk...................................................................................................................157
Restoring factory default settings................................................................................................................157
Statement of Volatility..................................................................................................................................... 157
Maintaining the printer............................................................................ 159
Networking........................................................................................................................................................ 159
Setting up serial printing (Windows only).................................................................................................. 162
Cleaning printer parts.....................................................................................................................................162
Ordering parts and supplies......................................................................................................................... 168
Replacing parts and supplies.........................................................................................................................171
Moving the printer........................................................................................................................................... 198
Saving energy and paper.............................................................................................................................. 199
Recycling...........................................................................................................................................................200
Clearing jams.............................................................................................201
Avoiding jams................................................................................................................................................... 201
Identifying jam locations...............................................................................................................................202
Paper jam in the automatic document feeder.........................................................................................203
Paper jam in the multipurpose feeder.......................................................................................................204
Paper jam in door C....................................................................................................................................... 205
Paper jam in door D....................................................................................................................................... 209
Paper jam in the 3000‑sheet tray............................................................................................................... 210
Paper jam in the booklet finisher..................................................................................................................211
Paper jam in the staple finisher....................................................................................................................216
Staple jam in the staple finisher................................................................................................................... 217
Staple jam in the staple, hole punch finisher............................................................................................219
Contents 5
Staple jam in the booklet finisher................................................................................................................221
Troubleshooting....................................................................................... 224
Network connection problems....................................................................................................................224
Hardware options problems........................................................................................................................ 226
Issues with supplies........................................................................................................................................227
Paper feed problems..................................................................................................................................... 228
Printing problems.............................................................................................................................................231
Color quality problems.................................................................................................................................. 255
Faxing problems............................................................................................................................................. 258
Scanning problems......................................................................................................................................... 261
Contacting customer support......................................................................................................................265
Upgrading and migrating........................................................................266
Hardware.......................................................................................................................................................... 266
Software.............................................................................................................................................................. 311
Firmware.............................................................................................................................................................312
Notices........................................................................................................314
Product information.........................................................................................................................................314
Edition notice.................................................................................................................................................... 314
Power consumption........................................................................................................................................ 319
Index...........................................................................................................328
Contents 6
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Safety information 7
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
•If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
Safety information 8
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This equipment is not suitable for use in locations where children are likely to be present.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Safety information 9
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
•Connecting the printer
•Installing the printer software
See the setup documentation that came with the
printer or go to http://support.lexmark.com.
More setup and instructions for using the printer:
•Selecting and storing paper and specialty media
•Loading paper
•Configuring printer settings
•Viewing and printing documents and photos
•Setting up and using the printer software
•Configuring the printer on a network
•Caring for and maintaining the printer
•Troubleshooting and solving problems
Information Center—Go to
http://infoserve.lexmark.com.
Help Menu Pages—Access the guides on the
printer firmware or go to
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
Help using the printer software Help for Microsoft Windows or Macintosh operating
systems—Open a printer software program or
application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
•Help is automatically installed with the printer
software.
•Depending on the operating system, the
printer software is located in the printer
program folder or on the desktop.
Learning about the printer 10
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
•Documentation
•Driver downloads
•Live chat support
•E‑mail support
•Voice support
Go to http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
•Place and date of purchase
•Machine type and serial number
•Safety information
•Regulatory information
•Warranty information
•Environmental information
Warranty information varies by country or region:
•In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
•In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Selecting a location for the printer
•Leave enough room to open trays, covers, and doors and to install hardware options.
•Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
•Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Clean, dry, and free of dust
–Away from stray staples and paper clips
Learning about the printer 11
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight and humidity extremes
•Observe the recommended temperatures and avoid fluctuations.
Ambient temperature 10 to 30°C (50 to 86°F)
Storage temperature -10 to 40°C (14 to 104°F)
•Allow the following recommended amount of space around the printer for proper ventilation:
1Top 400 mm ( 15.7 0 in.)
2Rear 120 mm (4.80 in.)
3Right side 400 mm (15.70 in.)
4Front 444.5 mm (17.50 in.)
5Left side 120 mm (4.80 in.)
Printer configurations
Note: Make sure to configure the printer on a flat, sturdy, and stable surface.
Learning about the printer 12
Basic model
1Automatic document feeder (ADF)
2Control panel
3Multipurpose feeder
4Standard 2 x 500-sheet tray
5Standard bin
Configured model
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
Learning about the printer 13
1Staple finisher
Notes:
•This option is not supported if another finisher is installed.
•This option is supported only in some printer models.
2Optional 3000‑sheet tray
Note: This option is supported only if another optional tray is installed.
3Optional 2 x 500‑sheet tray
4Optional 2500‑sheet tray
5Finisher
•Staple, hole punch finisher
•Booklet finisher
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Learning about the printer 14
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Use the To
1USB ports Attach a keyboard or any compatible option.
2Power cord socket Connect the printer to a properly grounded electrical outlet.
3EXT port Connect additional devices (telephone or answering machine) to the printer and the
telephone line. Use this port if you do not have a dedicated fax line for the printer and
if this connection method is supported in your country or region.
Note: Remove the plug to access the port.
4LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line
to send and receive faxes.
5Ethernet port Connect the printer to an Ethernet network.
6USB printer port Connect the printer to a computer.
Learning about the printer 15
Using the control panel
Use the To
1Display •View the printer messages and supply status.
•Set up and operate the printer.
2Home button Go to the home screen.
3Power button •Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five
seconds.
•Set the printer to Sleep or Hibernate mode.
•Wake the printer from Sleep or Hibernate mode.
4Keypad Enter numbers or symbols in an input field.
5Pause button Place a dial pause in a fax number.
6Start button Start a job, depending on which mode is selected.
7Volume buttons Adjust the volume of the headset or speaker.
8Indicator light Check the status of the printer.
9Headset or speaker port Attach a headset or speaker.
10 Stop or Cancel button Stop the current job.
11 Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
12 Backspace button Move the cursor backward and delete a character in an input field.
Learning about the printer 16
Understanding the status of the power button and
indicator light
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Hibernate mode.
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Touch To
1Copy Make copies.
2E‑mail Send e‑mails.
3Settings Access the printer menus.
4Fax Send fax.
5Address Book Manage a contact list that other applications on the printer can access.
Learning about the printer 17
Touch To
6Status/Supplies •Show a printer warning or error message whenever the printer requires intervention
to continue processing.
•View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
7USB Drive •Print photos and documents from a flash drive.
•Scan photos and documents to a flash drive
8Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
9Held Jobs Show the print jobs that are held in the printer memory.
10 Shortcut Center Organize all shortcuts.
11 App Profiles Access application profiles.
12 Scan Profiles Scan and save documents directly to the computer.
13 FTP Scan and save documents directly to an FTP server.
14 Bookmarks Organize all bookmarks.
15 Change Language Change the language on the display.
Printing the Menu Settings Page
From the home screen, touch Settings > Reports > Menu Settings Page.
Learning about the printer 18
Setting up and using the home screen
applications
Customizing the home screen
1From the control panel, touch Settings > Device > Visible Home Screen Icons.
2Select the icons that you want to appear on the home screen.
3Apply the changes.
Setting up Card Copy
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Apps > Card Copy > Configure.
Notes:
•Make sure that Display Icon is enabled.
•Make sure that E‑mail Settings and Network Share Settings are configured.
•When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and
400 dpi for black and white.
•When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color
and 300 dpi for black and white.
3Apply the changes.
Note: You need a printer hard disk to scan multiple cards.
Using Shortcut Center
1From the home screen, touch Shortcut Center, and then select a printer function.
2Tou ch Create Shortcut, and then configure the settings.
3Tou ch Save, and then type a unique shortcut name.
4Apply the changes.
Setting up and using the home screen applications 19
Setting up Scan Center
1From the home screen, touch Scan Center.
2Select and create a destination, and then configure the settings.
Notes:
•When creating a network destination, make sure to validate and adjust the settings until no errors
occur.
•Only destinations created from the Embedded Web Server are saved. For more information, see the
documentation that came with the solution.
3Apply the changes.
Using Display Customization
Before using the application, make sure to do the following:
•From the Embedded Web Server, click Apps > Display Customization > Configure.
•Enable and configure the screen saver, slideshow, and wallpaper settings.
Managing screen saver and slide show images
1From the Screen Saver and Slideshow Images section, add, edit, or delete an image.
Notes:
•You can add up to 10 images.
•When enabled, the status icons appear on the screen saver only when there are errors, warnings, or
cloud‑based notifications.
2Apply the changes.
Changing the wallpaper image
1From the home screen, touch Change Wallpaper.
2Select an image to use.
3Apply the changes.
Running a slide show from a flash drive
1Insert a flash drive into the USB port.
2From the home screen, touch Slideshow.
Images appear in alphabetical order.
Note: You ca n r e mo ve th e flash drive after the slide show starts, but the images are not stored in the
printer. If the slide show stops, then insert the flash drive again to view the images.
Setting up and using the home screen applications 20
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Bookmarks > Add Bookmark, and then type a bookmark name.
3Select an Address protocol type, and then do one of the following:
•For HTTP and HTTPS, type the URL that you want to bookmark.
•For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server certificate, see the help information for your web browser.
•For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
•For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
•If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages.
Other file types such as DOCX and XLXS are supported in some printer models.
4Click Save.
Creating folders
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Bookmarks > Add Folder, and then type a folder name.
Note: To limit access to the folder, enter a PIN.
3Click Save.
Note: You can create folders or bookmarks inside a folder. To create a bookmark, see “Creating bookmarks”
on page 21.
Setting up and using the home screen applications 21
Managing contacts
Adding contacts
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3From the Contacts section, add a contact.
Note: You can assign the contact to one or more groups.
4If necessary, specify a login method to allow application access.
5Apply the changes.
Adding groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3From the Contact Groups section, add a group name.
Note: You can assign one or more contacts to the group.
4Apply the changes.
Editing contacts or groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
Setting up and using the home screen applications 22
3Do either of the following:
•From the Contacts section, click a contact name, and then edit the information.
•From the Contact Groups section, click a group name, and then edit the information.
4Apply the changes.
Deleting contacts or groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3Do either of the following:
•From the Contacts section, select a contact that you want to delete.
•From the Contact Groups section, select a group name that you want to delete.
Setting up and using the home screen applications 23
Setting up and using the accessibility features
Enabling Magnification mode
1From the control panel, press and hold the 5 key until you hear a voice message.
2Select Magnification mode.
3Select OK.
For more information on navigating a magnified screen, see “Navigating the screen using gestures” on
page 25.
Activating Voice Guidance
From the control panel
1Press and hold the 5 key until you hear a voice message.
2Select OK.
From the keyboard
1Press and hold the 5 key until you hear a voice message.
2Press Tab to navigate the focus cursor to the OK button, and then press Enter.
Notes:
•Voice Guidance is also activated when you insert headphones into the headphone jack.
•To adjust the volume, use the volume buttons at the bottom part of the control panel.
Adjusting the Voice Guidance speech rate
1From the home screen, select Settings > Device > Accessibility > Speech Rate.
2Select the speech rate.
Adjusting the default internal speaker volume
1From the control panel, navigate to:
Settings > Device > Preferences > Audio Feedback
2Adjust the volume.
Notes:
•If Quiet Mode is enabled, then audible alerts are turned o. This setting also slows the printer
performance.
Setting up and using the accessibility features 24
•The volume resets to the default value after the session is logged out or when the printer wakes from
Sleep or Hibernate mode.
Adjusting the default headphone volume
1From the control panel, navigate to:
Settings > Device > Accessibility
2Adjust the headphone volume.
Note: The volume resets to the default value after the session is logged out or when the printer wakes
from Sleep or Hibernate mode.
Enabling spoken passwords or personal identification
numbers
1From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.
2Enable the setting.
Navigating the screen using gestures
Notes:
•The gestures are applicable only when Voice Guidance is activated.
•Enable Magnification to use the zoom and pan gestures.
•Use a physical keyboard to type characters and adjust certain settings.
Gesture Function
Double‑tap Select an option or item on the screen.
Triple‑tap Zoom in or zoom out text and images.
Swipe right or swipe down Move to the next item on the screen.
Swipe left or swipe up Move to the previous item on the screen.
Pan Access parts of the zoomed image that are beyond the limits of the screen.
Note: This gesture requires the use of two fingers to drag across a zoomed
image.
Swipe up then left Exit an application and return to the home screen.
Swipe down then left •Cancel a job.
•Go back to the previous setting.
•Exit the screen that appears without changing any setting or value.
Swipe up then down Repeat a spoken prompt.
Setting up and using the accessibility features 25
Using the keyboard on the display
Do one or more of the following:
•Drag a finger over the key to announce the character.
•Lift the finger to enter or type the character in the field.
•Select Backspace to delete characters.
•To hear the content in the input field, select Tab, and then select Shift + Tab.
Setting up and using the accessibility features 26
Loading paper and specialty media
Setting the size and type of the specialty media
The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes,
do the following:
1From the home screen, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
2Set the size and type of the specialty media.
Configuring Universal paper settings
1From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2Configure the settings.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1Pull out the tray.
Note: Do not remove trays while the printer is busy.
Loading paper and specialty media 27
2Adjust the guides to match the size of the paper that you are loading.
3Flex, fan, and align the paper edges before loading.
4Load the paper.
•When using letterhead, do either of the following:
Loading paper and specialty media 28
Without an optional finisher With an optional finisher
One‑sided printing One‑sided printing
Two‑sided printing Two‑sided printing
One‑sided printing One‑sided printing
Two‑sided printing Two‑sided printing
•Load pre‑punched paper with the holes toward the front or left side of the tray.
•Do not slide paper into the tray.
•To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
5Insert the tray.
If loading a paper type other than plain, from the control panel, set the paper size and paper type to match
the paper loaded.
Loading paper and specialty media 29
Loading the 2500‑sheet tray
The 2500‑sheet tray supports only one paper size, either A4 or letter. To check the supported paper size,
pull out the tray and then locate the size indicator on the bottom of the tray.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1Pull out the tray.
Notes:
•To avoid paper jams, do not remove trays while the printer is busy.
•To avoid errors, make sure that the transfer guide is always at the left side of the tray.
2Flex, fan, and align the paper edges before loading.
Loading paper and specialty media 30
3Load the paper stack on the right side, and then load the paper stack on the left side.
•Make sure that the stack height is below the maximum paper fill indicator on each side of the tray.
•Load letterhead faceup for one‑sided printing.
•Load letterhead facedown for two‑sided printing.
Loading paper and specialty media 31
•Make sure that the paper stacks do not cross the divider. Push each paper stack against the sides of the
tray.
4Insert the tray.
5From the control panel, navigate to: Settings > Device > Maintenance > Configuration Menu > Tray
Configuration > Size Sensing.
6Select the tray and paper size.
Loading the 3000‑sheet tray
The 3000‑sheet tray supports only one paper size, either A4 or letter.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1Open door F, and then lift the feed roller.
Warning—Potential Damage: To avoid damage and poor performance, do not touch the feed rollers.
Loading paper and specialty media 32
2Flex, fan, and align the paper edges before loading.
3Load the paper stack with the printable side facedown.
•Load letterhead facedown for one‑sided printing.
•Load letterhead faceup for two‑sided printing.
•To avoid paper jams, make sure that the stack height is below the angle on the frame.
4Lower the feed roller, and then close the door.
Loading paper and specialty media 33
5From the control panel, navigate to: Settings > Device > Maintenance > Configuration Menu > Tray
Configuration > Size Sensing.
6Select the tray and paper size.
Loading the multipurpose feeder
1Open the multipurpose feeder.
2Adjust the guide to match the size of the paper that you are loading.
Loading paper and specialty media 34
3Flex, fan, and align the paper edges before loading.
4Load the paper or specialty media.
When using letterhead, do either of the following:
One‑sided printing Two‑sided printing
Warning—Potential Damage: When using envelopes, do not use envelopes with stamps, clasps, snaps,
windows, coated linings, or self‑stick adhesives.
5From the control panel, set the paper size and paper type to match the paper loaded.
Linking trays
1From the home screen, touch Settings > Paper > Tray Configuration > select a paper source.
2Set the same paper size and paper type for the trays that you are linking.
3From the home screen, touch Settings > Device > Maintenance > Config Menu > Tray Configuration >
Tray Linking.
4Tou ch Automatic.
To unlink trays, make sure that no trays have the same paper size and paper type settings.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
Loading paper and specialty media 35
Paper Support
Supported paper sizes
Paper sizes supported by the printer
Paper size
and dimension
500‑sheet
tray
2 x 500‑sheet
tray
2500‑sheet
tray
3000‑sheet
tray
Multipurpose
feeder3
Two‑sided
printing
7 3/4 Envelope
98 x 191 mm
(3.9 x 7.5 in.)
XXXX X
9 Envelope
98.4 x 225 mm
(3.9 x 8.9 in.)
XXXX X
10 Envelope
105 x 241 mm
(4.1 x 9.5 in.)
XXXX X
11 x 17
279.4 x 431.8 mm
(11 x 17 in.)
1 1 XX 1
12 x 18
305 x 457 mm
(12 x 18 in.)
1, 4 XXX 1
A3
297 x 420 mm
(11.69 x 16.54 in.)
1 1 XX 1
A4
210 x 297 mm
(8.3 x 11.7 in.)
2 2
A5
148 x 210 mm
(5.8 x 8.3 in.)
1 1 XX
A6
105 x 148 mm
(4.1 x 5.8 in.)
XXXX 1
1 This paper is loaded only in short‑edge orientation.
2 This paper is loaded only in long‑edge orientation.
3 The paper source supports paper size without size sensing.
4 This paper is not supported in tray 1.
5 Two‑sided printing supports Universal sizes between 139.7 x 148 mm to 320 x 458 mm (5.5 x 5.83 in. to 12.6 x 18 in.).
Loading paper and specialty media 36
Paper size
and dimension
500‑sheet
tray
2 x 500‑sheet
tray
2500‑sheet
tray
3000‑sheet
tray
Multipurpose
feeder3
Two‑sided
printing
B5 Envelope
176 x 250 mm
(6.9 x 9.8 in.)
XXXX X
C5 Envelope
162 x 229 mm
(6.4 x 9 in.)
XXXX X
DL Envelope
110 x 220 mm
(4.3 x 8.7 in.)
XXXX X
Executive
184 x 267 mm
(7.3 x 10.5 in.)
XX
Folio
216 x 330 mm
(8.5 x 13 in.)
XX
JIS B4
257 x 364 mm
(10.12 x 14.33 in.)
1 1 XX 1
JIS B5
182 x 257 mm
(7.2 x 10.1 in.)
XX
Legal
216 x 356 mm
(8.5 x 14 in.)
1 1 XX 1
Letter
216 x 279 mm
(8.5 x 11 in.)
2 2
Oficio
216 x 340 mm
(8.5 x 13.4 in.)
XX
1 This paper is loaded only in short‑edge orientation.
2 This paper is loaded only in long‑edge orientation.
3 The paper source supports paper size without size sensing.
4 This paper is not supported in tray 1.
5 Two‑sided printing supports Universal sizes between 139.7 x 148 mm to 320 x 458 mm (5.5 x 5.83 in. to 12.6 x 18 in.).
Loading paper and specialty media 37
Paper size
and dimension
500‑sheet
tray
2 x 500‑sheet
tray
2500‑sheet
tray
3000‑sheet
tray
Multipurpose
feeder3
Two‑sided
printing
Other Envelope
Max:
297 x 427.6 mm
(11.69 x 16.83 in.)
XXXX X
SRA3
320 x 450 mm
(12.6 x 17.7 in.)
1, 4 XXX 1
Statement
140 x 216 mm
(5.5 x 8.5 in.)
1 1 XX
Universal
90 x 139.7 mm to
320 x 1200 mm
(3.5 x 5.5 in. to
12.6 x 47.24 in.)
XX 5
1 This paper is loaded only in short‑edge orientation.
2 This paper is loaded only in long‑edge orientation.
3 The paper source supports paper size without size sensing.
4 This paper is not supported in tray 1.
5 Two‑sided printing supports Universal sizes between 139.7 x 148 mm to 320 x 458 mm (5.5 x 5.83 in. to 12.6 x 18 in.).
Paper sizes supported by the ADF and scanner
Paper size Dimensions ADF Scanner
3 x 5 76.2 x 127 mm
(3 x 5 in.)
X1,2
4 x 6 101.6 x 152.4 mm
(4 x 6 in.)
21,2
7 3/4 Envelope 98 x 191 mm
(3.9 x 7.5 in.)
XX
9 Envelope 98 x 225 mm
(3.9 x 8.9 in.)
XX
10 Envelope 105 x 241 mm
(4.1 x 9.5 in.)
XX
11 x 17 279.4 x 431.8 mm
(11 x 17 in.)
1 This paper is loaded only in short‑edge orientation.
2 The paper source supports paper size without size sensing.
Loading paper and specialty media 38
Paper size Dimensions ADF Scanner
12 x 18 305 x 457 mm
(12 x 18 in.)
XX
A3 297 x 420 mm
(11.69 x 16.54 in.)
A4 210 x 297 mm
(8.3 x 11.7 in.)
A5 148 x 210 mm
(5.8 x 8.3 in.)
2
A6 105 x 148 mm
(4.1 x 5.8 in.)
1,2 1,2
B5 Envelope 176 x 250 mm
(6.9 x 9.8 in.)
XX
C5 Envelope 162 x 229 mm
(6.4 x 9 in.)
XX
DL Envelope 110 x 220 mm
(4.3 x 8.7 in.)
XX
Business card N/A X1,2
Custom Scan Size [x] N/A 2 2
Hagaki 100 x 148 mm
(3.94 x 5.83 in.)
Executive 184 x 267 mm
(7.3 x 10.5 in.)
Folio 216 x 330 mm
(8.5 x 13 in.)
JIS B4 257 x 364 mm
(10.12 x 14.33 in.)
JIS B5 182 x 257 mm
(7.2 x 10.1 in.)
Letter 216 x 279 mm
(8.5 x 11 in.)
Legal 216 x 356 mm
(8.5 x 14 in.)
Oficio 216 x 340 mm
(8.5 x 13.4 in.)
2 2
1 This paper is loaded only in short‑edge orientation.
2 The paper source supports paper size without size sensing.
Loading paper and specialty media 39
Paper size Dimensions ADF Scanner
Other Envelope 98 x 162 mm to
176 x 250 mm
(3.9 x 6.3 in. to 6.9 x 9.8 in.)
XX
SRA3 320 x 450 mm
(12.6 x 17.7 in.)
XX
Statement 140 x 216 mm
(5.5 x 8.5 in.)
Universal 89 x 98.4 mm to
297 x 431.8 mm
(3.50 x 3.87 in. to
11.69 x 17.00 in.)
2 2
1 This paper is loaded only in short‑edge orientation.
2 The paper source supports paper size without size sensing.
Paper sizes supported by the finisher
Note: When a finisher is installed, the standard finisher bin becomes the default bin even for print jobs that
do not require finishing.
Supported paper sizes
Paper size Staple finisher Staple, hole punch
finisher bin 1
Staple, hole punch
finisher bin 2
Booklet finisher
11 x 17
12 x 18 1 1 5
A3 X1 5
A4
A5 1 1 4 X
A6 1 1 XX
Executive X
Folio 1X
JIS B5 X
1 Paper is supported but the finisher does not stack, staple, or punch holes in it.
2 Paper is supported only if the finisher stacks and punches holes in it but does not staple it.
3 Paper is supported only if the paper size is 210 x 279.4 mm to 320 x 457.2 mm (8.27 x 11 in. to 12.6 x 18 in.).
4 Paper is supported only if the finisher stacks and staples the paper but does not punch holes in it.
5 Paper is supported only if the finisher stacks the paper but does not staple or punch holes in it.
6 Paper is supported only for two‑hole punch.
Loading paper and specialty media 40
Paper size Staple finisher Staple, hole punch
finisher bin 1
Staple, hole punch
finisher bin 2
Booklet finisher
JIS B4
Legal 6
Letter
Oficio 1X
SRA3 1 3 1
Statement 1 1 1 X
Universal 1 5 3
1 Paper is supported but the finisher does not stack, staple, or punch holes in it.
2 Paper is supported only if the finisher stacks and punches holes in it but does not staple it.
3 Paper is supported only if the paper size is 210 x 279.4 mm to 320 x 457.2 mm (8.27 x 11 in. to 12.6 x 18 in.).
4 Paper is supported only if the finisher stacks and staples the paper but does not punch holes in it.
5 Paper is supported only if the finisher stacks the paper but does not staple or punch holes in it.
6 Paper is supported only for two‑hole punch.
Supported paper types
Paper types supported by the printer
Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.
Paper type 2 x 500‑sheet
tray
2500‑sheet tray 3000‑sheet tray Multipurpose
feeder
Two‑sided
printing
Bond
Envelope X X X X
Card Stock
Colored Paper
Custom Type
Glossy
Heavy Glossy
Heavy Paper
Labels X X X X
Letterhead
1 Print in batches of only up to 20 to prevent them from sticking together.
Loading paper and specialty media 41
Paper type 2 x 500‑sheet
tray
2500‑sheet tray 3000‑sheet tray Multipurpose
feeder
Two‑sided
printing
Light Paper
Plain Paper
Preprinted
Recycled
Rough Envelope X X X X
Rough Cotton
Transparencies1XX X X
Vinyl LabelsXXXXX
1 Print in batches of only up to 20 to prevent them from sticking together.
Paper type ADF Scanner
Bond
Envelope
Card Stock
Colored Paper
Custom Type
Glossy
Heavy Glossy
Heavy Paper
Labels
Letterhead
Light Paper
Plain Paper
Preprinted
Recycled
Rough Envelope
Rough Cotton
Transparencies1
1 Print in batches of only up to 20 to prevent them from sticking together.
Loading paper and specialty media 42
Paper type ADF Scanner
Vinyl Labels
1 Print in batches of only up to 20 to prevent them from sticking together.
Paper types supported by the finisher
Paper type Staple finisher Staple, hole punch finisher Booklet
finisher
Non‑finishing Staple Non‑finishing Staple Hole punch
Bond
Card Stock X X X
Glossy X
Heavy Glossy X X X
Labels XXXX
Plain Paper
Recycled
Transparencies1XXXX
Vinyl LabelsXXXXXX
Envelope XXXX
Rough Envelope XXXX
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper XXXX
Rough Cotton XXXX
Custom Type
1 Print in batches of only up to 20 to prevent them from sticking together.
Loading paper and specialty media 43
Supported paper weights
Paper type Standard
550‑sheet tray
2 x 500‑sheet tray 2500-sheet tray 3000‑sheet tray Multipurpose
feeder
Plain paper 60–256 g/m2 (16–68 lb)
Glossy 60–256 g/m2 (16–68 lb)
Card stock 60–256 g/m2 (16–68 lb)
Labels N/A N/A N/A N/A 60–256 g/m2 (16–
68 lb)
Envelopes N/A N/A N/A N/A 75–256 g/m2 (20–
68 lb)
Loading paper and specialty media 44
Printing
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1From the document that you are trying to print, open the Print dialog.
2If necessary, adjust the settings.
3Print the document.
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2Select a printer.
3Print the document.
Printing from a mobile device using Google Cloud Print
Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print‑ready printer.
Before you begin, make sure that:
•The printer is registered to the Google Cloud Print server.
•The Cloud Print plugin is downloaded from the Google PlayTM store and is enabled in the mobile device.
1From your AndroidTM mobile device, open a document or select a document from your file manager.
2Tap > Print.
3Select a printer, and then tap .
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It
allows you to print directly to any Mopria‑certified printer.
Printing 45
Note: Make sure that you download the Mopria Print Service application from the Google Play store and
enable it in the mobile device.
1From your Android mobile device, launch a compatible application or select a document from your file
manager.
2Tap > Print.
3Select a printer, and then adjust the settings, if necessary.
4Tap .
Printing from a mobile device using AirPrint
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices
to an AirPrint‑certified printer.
Notes:
•Make sure that the Apple device and the printer are connected to the same network. If the network has
multiple wireless hubs, then make sure that both devices are connected to the same subnet.
•This application is supported only in some Apple devices.
1From your mobile device, select a document from your file manager or launch a compatible application.
2Tap > Print.
3Select a printer, and then adjust the settings, if necessary.
4Print the document.
Printing from a mobile device using Wi‑Fi Direct®
Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see “Connecting a mobile device to the printer” on page 160.
1From your mobile device, launch a compatible application or select a document from your file manager.
2Depending on your mobile device, do one of the following:
•Tap > Print.
•Tap > Print.
•Tap > Print.
3Select a printer, and then adjust the settings, if necessary.
4Print the document.
Printing 46
Printing from a flash drive
1Insert the flash drive.
Notes:
•If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
•If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2From the display, touch the document that you want to print.
If necessary, configure other print settings.
3Send the print job.
To print another document, touch USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Printing 47
Supported flash drives and file types
Flash drives
•Lexar JumpDrive S70 (16GB and 32GB)
•SanDisk Cruzer (16GB and 32GB)
•PNY Attache (16GB and 32GB)
Notes:
–The printer supports high‑speed USB flash drives with full‑speed standard.
–USB flash drives must support the File Allocation Table (FAT) system.
File types
Documents
•PDF (version 1.7 or earlier)
•HTML
•XPS
•Microsoft file formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
Images
•.dcx
•.gif
•.JPEG or .jpg
•.bmp
•.pcx
•.TIFF or .tif
•.webp
Configuring confidential jobs
1From the control panel, navigate to:
Settings > Security > Confidential Print Setup
2Configure the settings.
Use To
Max Invalid PIN Set the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job
Expiration
Set the expiration time for confidential print jobs.
Note: Confidential held jobs are stored in the printer until they are released or
deleted manually.
Repeat Job Expiration Set the expiration time for a repeat print job.
Note: Repeat held jobs are stored in the printer memory for reprinting.
Printing 48
Use To
Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining
copies.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Reserve Job Expiration Set the expiration time that the printer stores print jobs.
Note: Reserve held jobs are automatically deleted after printing.
Require All Jobs to be
Held
Set the printer to hold all print jobs.
Keep duplicate
documents
Set the printer to print all documents with the same file name.
Printing confidential and other held jobs
For Windows users
1With a document open, click File > Print.
2Click Properties, Preferences, Options, or Setup.
3Click Print and Hold.
4Select Use Print and Hold, and then assign a user name.
5Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then enter a four‑digit PIN.
6Click OK or Print.
7From the printer home screen, release the print job.
•For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
•For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
For Macintosh users
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2From the print options or Copies & Pages menu, choose Job Routing.
3Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then assign a user name and a four‑digit PIN.
4Click OK or Print.
Printing 49
5From the printer home screen, release the print job.
•For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
•For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
Printing a font sample list
1From the home screen, touch Settings > Reports > Print > Print Fonts.
2Tou ch PCL Fonts or PS Fonts.
Printing a directory list
From the home screen, touch Settings > Reports > Print > Print Directory.
Canceling a print job
From the printer control panel
1From the home screen, touch Job Queue.
Note: You can also access this setting by touching the top section of the home screen.
2Select the job to cancel.
From the computer
1Depending on the operating system, do either of the following:
•Open the printers folder, and then select your printer.
•From the System Preferences in the Apple menu, navigate to your printer.
2Select the job to cancel.
Printing 50
Copying
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading. •Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Making copies
1Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and output have the same paper
size.
2From the home screen, touch Copy, and then specify the number of copies.
If necessary, adjust the copy settings.
3Copy the document.
Note: To make a quick copy, from the control panel, press .
Copying photos
1Place a photo on the scanner glass.
2From the home screen, navigate to:
Copy > Content > Content Type > Photo
3In the Content Source menu, select the setting that best matches the original photo.
4Copy the photo.
Copying 51
Copying on letterhead
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Copy From > select the size of the original document.
3Tou ch Copy To, and then select the paper source that contains the letterhead.
If you loaded the letterhead into the multipurpose feeder, then navigate to:
Copy To > Multipurpose Feeder > select a paper size > Letterhead
4Copy the document.
Copying on both sides of the paper
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Paper Setup.
3Adjust the settings.
4Copy the document.
Reducing or enlarging copies
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, navigate to:
Copy > Scale > specify a scale value
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3Copy the document.
Collating copies
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Collate > On [1,2,1,2,1,2].
3Copy the document.
Placing separator sheets between copies
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Separator Sheets.
3Adjust the settings.
4Send the copy job.
Copying 52
Copying multiple pages onto a single sheet
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Pages per Side.
3Adjust the settings.
4Copy the document.
Creating a copy shortcut
1From the home screen, touch Copy.
2Configure the settings, and then touch .
3Create a shortcut.
Copying 53
E-mailing
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading. •Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Configuring the SMTP server for e‑mail
From the control panel
1From the control panel, touch Settings > E‑mail > E‑mail Setup.
2Configure the settings.
From the Embedded Web Server
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > E‑mail.
3From the E‑mail Setup section, configure the settings.
4Click Save.
E-mailing 54
Sending an e-mail
Using the control panel
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch E-mail, and then enter the needed information.
Note: You can also enter the recipient using the address book or shortcut number.
3If necessary, configure the output file type settings.
4Send the e-mail.
Using the shortcut number
1From the control panel, press #, and then enter the shortcut number using the keypad.
2Send the e‑mail.
Creating an e-mail shortcut
1From the home screen, touch E‑mail.
2Configure the settings, and then touch .
3Create a shortcut.
E-mailing 55
Faxing
Setting up the printer to fax
Notes:
•The following connection methods are applicable only in some countries or regions.
•During the initial printer setup, clear the fax function check box and any other function you plan to set up
later, and then touch Continue.
•The indicator light may blink red if the fax function is enabled and not fully set up.
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or
receiving a fax.
Configuring the SMTP server for fax
From the control panel
1From the control panel, touch Settings > Fax > Fax Server Setup > Fax Server E‑mail Settings.
2Configure the settings.
Note: To use the SMTP server setting for e‑mail, enable Use E‑mail SMTP Server.
From the Embedded Web Server
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Fax > Fax Server Setup.
3From the Fax Server E‑mail Settings section, configure the settings.
Note: To use the SMTP server setting for e‑mail, enable Use E‑mail SMTP Server.
4Click Save.
Faxing 56
Setting up fax using a standard telephone line
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Setup 1: Printer is connected to a dedicated fax line
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog wall jack.
Notes:
•You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer O).
•If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Faxing 57
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Connected to the same telephone wall jack
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog wall jack.
3Connect the answering machine to the telephone port of the printer.
Faxing 58
Connected to dierent wall jacks
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog wall jack.
Notes:
•If you have only one telephone number on your line, then set the printer to receive faxes automatically.
•Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to six.
Faxing 59
Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog wall jack.
3Connect the telephone to the telephone port of the printer.
Notes:
•This setup works best if you are using voice mail more often than fax, and if you subscribe to a
distinctive ring service.
•When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the
telephone to receive the fax.
•You can also set the printer to receive faxes automatically, but turn o the voice mail service when you
are expecting a fax.
Faxing 60
Setting up fax using digital subscriber line
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Digital subscriber line (DSL) splits your regular telephone line into two channels: voice and Internet. Telephone
and fax signals travel through the voice channel, and Internet signals pass through the other channel.
Faxing 61
To minimize interference between the two channels, ask for a DSL filter from your DSL provider.
1Connect the line port of the DSL filter to the wall jack.
2Connect one end of the telephone cable to the line port of the printer.
3Connect the other end of the cable to the telephone port on the DSL filter.
Note: To connect a telephone to the printer, remove any installed adapter plug from the telephone port of
the printer, and then connect the telephone.
Setting up fax using VoIP telephone service
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Faxing 62
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter.
Note: The port labeled Phone Line 2 or Fax Port is not always active. VoIP providers may charge extra
cost for the activation of the second telephone port.
3Connect the telephone to the telephone port of the printer.
Notes:
•To check if the telephone port on the VoIP adapter is active, plug an analog telephone into the port, and
then listen for a dial tone.
•If you need two telephone ports for your devices, but do not want to pay extra cost, then use a phone
splitter. Plug the phone splitter into the port labeled Phone Line 1 or Phone Port, and then plug the
printer and telephone into the splitter.
•To check the splitter, plug an analog telephone into the splitter, and then listen for a dial tone.
Faxing 63
Setting up fax using cable modem connection
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Setup 1: Printer is connected directly to a cable modem
Faxing 64
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem.
3Connect your analog telephone to the telephone port of the printer.
Note: To check if the telephone port on the cable modem is active, connect an analog telephone, and then
listen for a dial tone.
Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the
facility
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog telephone wall jack.
3Connect your analog telephone to the telephone port of the printer.
Faxing 65
Setting up fax in countries or regions with dierent telephone wall jacks
and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part name Part number
Lexmark adapter plug 40X8519
Faxing 66
Connecting the printer to a non‑RJ11 wall jack
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Faxing 67
Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering
machines. The F port is for telephones. Connect the printer to any of the N ports.
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.
Faxing 68
Connecting to a distinctive ring service
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a dierent ring pattern.
1From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls >
Answer On.
2Select a ring pattern.
Setting the fax date and time
1From the home screen, touch Settings > Device > Preferences > Date and Time > Configure.
2Configure the settings.
Configuring daylight saving time
1From the home screen, touch Settings > Device > Preferences > Date and Time > Configure.
2In the Time Zone menu, select (UTC+user) Custom.
3Configure the settings.
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading. •Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Faxing 69
Sending a fax
Using the control panel
1Load the original document into the ADF tray or on the scanner glass.
2From the home screen, touch Fax, and then enter the needed information.
3If necessary, configure other fax settings.
4Send the fax job.
Using the computer
Note: Make sure that the Universal Fax driver is installed.
For Windows users
1With a document open, click File > Print.
2Select the printer, and then click Properties, Preferences, Options, or Setup.
3Click Fax > Enable fax, and then enter the recipient number.
4If necessary, configure other fax settings.
5Send the fax job.
For Macintosh users
1With a document open, choose File > Print.
2Select the printer and enter the recipient number.
3If necessary, configure other fax settings.
4Send the fax job.
Scheduling a fax
1Load the original document into the ADF tray or on the scanner glass.
2From the home screen, navigate to:
Fax > To > enter the fax number > Done
3Tou ch Send Time, configure the settings, and then touch Done.
4Send the fax.
Creating a fax destination shortcut
1From the home screen, touch Fax > To.
2Enter the recipient number, and then touch Done.
Faxing 70
3Tou ch .
4Create a shortcut.
Changing the fax resolution
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Fax, and then enter the needed information.
3Tou ch Resolution, and then adjust the setting.
4Send the fax.
Adjusting the fax darkness
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Fax, and then enter the needed information.
3Tou ch Darkness, and then adjust the setting.
4Send the fax.
Printing a fax log
1From the home screen, touch Settings > Reports > Fax.
2Tou ch Fax Job Log or Fax Call Log.
Blocking junk faxes
1From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
2Set Block No Name Fax to On.
Holding faxes
1From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes.
2Select a mode.
Forwarding a fax
1From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
2Tou ch Fax Forwarding > Forward.
3Configure the Forward to and Confirmation E‑mail settings.
Faxing 71
Scanning
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading. •Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Scanning to an FTP server
1Load the original document into the ADF tray or on the scanner glass.
2From the home screen, touch FTP, and then enter the needed information.
3If necessary, configure other FTP settings.
4Send the FTP job.
Creating an FTP shortcut
1From the home screen, touch FTP.
2Enter the FTP server address, and then touch .
3Create a shortcut.
Creating a network folder shortcut
1Open a web browser, and then type the printer IP address in the address field.
Scanning 72
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Shortcuts > Add Shortcut.
3From the Shortcut Type menu, select Network Folder, and then configure the settings.
4Apply the changes.
Scanning to a flash drive
1Load an original document into the ADF tray or on the scanner glass.
2Insert the flash drive.
3Tou ch Scan to USB and adjust the settings if necessary.
Note: If the USB Drive screen does not appear, then touch USB Drive on the home screen.
4Scan the document.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Scanning 73
Sending scanned documents to a computer
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Scan Profiles > Scan To Computer.
3Select the scan profile where you want to save the document.
Scanning 74
Understanding the printer menus
Menu map
Device •Preferences
•Eco‑Mode
•Remote Operator Panel
•Notifications
•Power Management
•Information Sent to Lexmark
•Accessibility
•Restore Factory Defaults
•Maintenance
•Visible Home Screen Icons
•About this Printer
Print •Layout
•Finishing
•Setup
•Quality
•Job Accounting
•XPS
•PDF
•PostScript
•PCL
•HTML
•Image
Paper •Tray Configuration
•Media Configuration
•Bin Configuration
Copy Copy Defaults
Fax Fax Defaults
E‑mail •E‑mail Setup
•E‑mail Defaults
•Web Link Setup
FTP FTP Defaults
USB Drive •Flash Drive Scan •Flash Drive Print
Network/Ports •Network Overview
•Wireless
•Ethernet
•TCP/IP
•SNMP
•IPSec
•802.1x
•LPD Configuration
•HTTP/FTP Settings
•ThinPrint
•USB
•Restrict external network access
•Google Cloud Print
•Wi‑Fi Direct
Security •Login Methods
•Schedule USB Devices
•Security Audit Log
•Login Restrictions
•Confidential Print Setup
•Disk Encryption
•Erase Temporary Data Files
•Solutions LDAP Settings
•Miscellaneous
Reports •Menu Settings Page
•Device
•Print
•Shortcuts
•Fax
•Network
Understanding the printer menus 75
Help •Print All Guides
•Mono Quality Guide
•Connection Guide
•Copy Guide
•E‑mail Guide
•Fax Guide
•FTP Guide
•Information Guide
•Media Guide
•Moving Guide
•Print Quality Guide
•Scan Guide
•Supplies Guide
Troubleshooting Print Quality Test Pages Cleaning the Scanner
Device
Preferences
Menu item Description
Display Language Set the language of the text that appears on the display.
Country/Region Identify the country or region that the printer is configured to
operate.
Run initial setup
O*
On
Run the setup wizard.
Keyboard
Keyboard Type
Select a language as a keyboard type.
Note: All the Keyboard Type values may not appear or may
require special hardware be installed to appear.
Displayed information
Display Text 1 (IP Address*)
Display Text 2 (Date/Time*)
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
Date and Time
Configure
Current Date and Time
Manually Set Date and Time
Date Format (MM‑DD‑YYYY*)
Time Format (12 hour A.M./P.M.*)
Time Zone (UTC‑5:00*)
Network Time Protocol
Enable NTP (On*)
NTP Server
Enable Authentication
Configure the printer date and time and network time protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 76
Menu item Description
Paper Sizes
U.S.*
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Screen Brightness
20–100% (100*)
Adjust the brightness of the display.
Flash Drive Access
Enabled*
Disabled
Enable access to the flash drive.
Allow Background Removal
O
On*
Specify whether background removal is allowed.
Allow Custom Job scans
O
On*
Specify whether the Custom Job Scanning setting appears for
copy, scan, and fax.
Note: This menu item appears only when a hard disk is
installed.
One Page Flatbed Scanning
O*
On
Set the printer to scan any type of job involving the scanner
glass as a single page.
Note: The printer returns to the home screen after
performing a single flatbed scan instead of displaying
prompts.
Output Lighting
O
On*
Enable the integrated output light or indicator light of an
optional output bin.
Audio Feedback
Button Feedback (On*)
Volume (5*)
•Enable audio feedback for button presses, panel
interactions, paper loaded prompts, and error notifications.
•Adjust the feedback volume.
Screen Timeout
5–300 seconds (60*)
Set the idle time before the display shows the home screen or
before the printer logs out a user account automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Eco-Mode
Menu item Description
Print
Sides (1‑Sided*)
Pages per Side (O*)
Toner Darkness (4*)
Color Saver (O*)
Configure the print settings of the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 77
Menu item Description
Copy
Sides (1 sided to 1 sided*)
Pages per Side (O*)
Darkness (5*)
Configure the copy settings of the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is
set to Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
ADF Loaded Beep
O
On*
Enable a sound when loading paper into the ADF.
Alarm Control
O
Single*
Continuous
Set the number of times that the alarm sounds when the printer
requires user intervention.
Supplies
Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
Supplies
Cartridge Alarm (Single*)
Staple Alarm (O*)
Hole Punch Alarm (O*)
Set the number of times that the alarm sounds when the toner
cartridge is low, the staple cartridge is empty, or the hole punch
receptacle is full or missing respectively.
Note: The Staple Alarm and Hole Punch Alarm appear only
when output options are installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 78
Menu item Description
Supplies
Custom Supply Notifications
Set the unit that the printer uses to estimate supply usage and
trigger custom notifications when user intervention is required.
Note: This menu item appears only in the Embedded Web
Server.
E‑mail Alerts Setup
E‑mail Setup
Primary SMTP Gateway
Primary SMTP Gateway Port (25*)
Secondary SMTP Gateway
Secondary SMTP Gateway Port (25*)
SMTP Timeout (30 seconds*)
Reply Address
Always use SMTP default Reply Address
(O*)
Use SSL/TLS (Disabled*
Require Trusted Certificate (On*)
SMTP Server Authentication (No
authentication required*)
Device‑Initiated E‑mail (None*)
User‑Initiated E‑mail (None*)
Use Active Directory Device Credentials
(O*)
Device Userid
Device Password
Kerberos 5 REALM
NTLM Domain
Disable “SMTP server not set up” error (O*)
Configure the e‑mail settings of the printer.
E‑mail Alerts Setup
Setup E-mail Lists and Alerts
E‑mail List 1
E‑mail List 2
E-mail Events
Specify the e‑mail addresses and enable the e‑mail alert
events.
Note: This menu item appears only in the Embedded Web
Server.
Error Prevention
Jam Assist
O
On*
Set the printer to flush blank pages or pages with partial prints
automatically after a jammed page has been cleared.
Error Prevention
Auto Continue
O
On* (5 seconds)
Let the printer continue processing or printing a job
automatically after clearing certain printer conditions that
require user intervention.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 79
Menu item Description
Error Prevention
Auto Reboot
Auto Reboot
Reboot when idle
Reboot always*
Reboot never
Set the printer to restart when an error occurs.
Error Prevention
Auto Reboot
Max Auto Reboots
1–20 (2*)
Set the number of automatic reboots that the printer can
perform.
Error Prevention
Auto Reboot
Auto Reboot Window
1–525600 seconds (720*)
Set the time before the printer performs an automatic reboot.
Error Prevention
Auto Reboot
Auto Reboot Counter
Show a read‑only information of the reboot counter.
Error Prevention
Auto Reboot
Reset Auto Reboot Counter
Cancel
Continue
Reset Auto Reboot Counter.
Error Prevention
Display Short Paper Error
On
Auto‑clear*
Set the printer to show a message when a short paper error
occurs.
Note: Short paper refers to the size of the paper loaded.
Error Prevention
Page Protect
O*
On
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery
O
On
Auto*
Set the printer to reprint jammed pages.
Jam Content Recovery
Scanner Jam Recovery
Job level
Page level*
Specify how to restart a scan job after resolving a paper jam.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 80
Power Management
Menu item Description
Sleep Mode Profile
Print from Sleep Mode
Stay awake after printing
Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to Sleep mode
after printing.
Timeouts
Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer turns o.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set Hibernate Timeout to turn o the printer while an active
Ethernet connection exists.
Schedule Power Modes
Schedules
Add New Schedule
Schedule the printer when to enter Sleep or Hibernate mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Information Sent to Lexmark
Menu item Description
Information Sent to Lexmark
Supplies and Page Usage
Device Performance
None*
Send printer usage and performance information to Lexmark.
Note: Information Send Time appears only when you select any of the settings in
Information Sent to Lexmark, except None.
Information Send Time
Start Time
Stop Time
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 81
Accessibility
Menu item Description
Duplicate Key Strike Interval
0–5 (0*)
Set the interval in seconds during which the printer ignores duplicate key
presses on an attached keyboard.
Key Repeat Initial Delay
0.25–5 (1*)
Set the initial length of delay in seconds before a repeating key starts
repeating.
Note: This menu item appears only when a keyboard is attached to the
printer.
Key Repeat Rate
0.5–30 (30*)
Set the number of presses per second for a repeating key.
Note: This menu item appears only when a keyboard is attached to the
printer.
Prolong Screen Timeout
O*
On
Let the user remain in the same location and reset the Screen Timeout
timer when it expires instead of returning to the home screen.
Headphone Volume
1–10 (5*)
Adjust the headphone volume.
Note: This menu item appears only when a headphone is attached to
the printer.
Enable Voice Guidance When
Headphone Is Attached
O*
On
Enable Voice Guidance when a headphone is attached to the printer.
Speak Passwords/PINs
O*
On
Set the printer to read out loud passwords or personal identification
numbers.
Note: This menu item appears only when a headphone or a speaker is
attached to the printer.
Speech Rate
Very Slow
Slow
Normal*
Fast
Faster
Very Fast
Rapid
Very Rapid
Fastest
Set the Voice Guidance speech rate.
Note: This menu item appears only when a headphone or a speaker is
attached to the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 82
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore fax settings
Restore app settings
Restore the printer factory default settings.
Maintenance
Configuration Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
USB Configuration
USB Scan to Local
On*
O
Set whether the USB device driver enumerates as a USB
Simple device (single interface) or as a USB Composite device
(multiple interfaces).
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its high‑speed
capabilities.
Tray Configuration
Size Sensing
Tray [x] Sensing (On*)
Oficio/Folio Sensing (Folio*)
Statement/A5 Sensing (Sense Statement*)
Executive/B5 Sensing (Sense Exec*)
Set the tray to sense automatically the paper size loaded into
it.
Tray Configuration
Tray Linking
Automatic*
O
Set the printer to link the trays that have the same paper type
and paper size settings.
Tray Configuration
Show Tray Insert Message
O
Only for unknown sizes*
Always
Display a message to select paper size and type after inserting
the tray.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 83
Menu item Description
Tray Configuration
Paper Prompts
Auto*
Multipurpose Feeder
Manual Paper
Set the paper source that the user fills when a prompt to load
paper appears.
Note: For Multipurpose Feeder to appear, in the Paper menu,
set Configure MP to Cassette.
Tray Configuration
Envelope Prompts
Auto*
Multipurpose Feeder
Manual Envelope
Set the paper source that the user fills when a prompt to load
envelope appears.
Note: For Multipurpose Feeder to appear, in the Paper menu,
set Configure MP to Cassette.
Tray Configuration
Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Reports
Menu Settings Page
Event Log
Event Log Summary
HealthCheck Statistics
Print reports about printer menu settings, status, and event
logs.
Supply Usage And Counters
Clear Supply Usage History
300K Maintenance Kit Reset
Tiered Coverage Ranges
Large Media Adjustments (O*)
Clear the supply usage history, reset the counter for new parts
and supplies, adjust the range for the amount of color coverage
on the printed page, and determine whether to publish click
count values in the reports.
Printer Emulations
PPDS Emulation
O*
On
Set the printer to recognize and use the PPDS data stream.
Printer Emulations
PS Emulation
O
On*
Set the printer to recognize and use the PS data stream.
Printer Emulations
Emulator Security
Page Timeout
0–60 (60*)
Set the page timeout during emulation.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 84
Menu item Description
Printer Emulations
Emulator Security
Reset Emulator After Job
O*
On
Reset the emulator after a print job.
Printer Emulations
Emulator Security
Disable Printer Message Access
O
On*
Disable access to printer message during emulation.
Fax Configuration
Fax Low Power Support
Disable Sleep
Permit Sleep
Auto*
Set fax to enter Sleep mode whenever the printer determines
that it should.
Fax Configuration
Fax Storage Location
Disk*
NAND
Set the storage location for all faxes.
Note: This menu item appears only when a hard disk is
installed.
Print Configuration
Black Only Mode
O*
On
Print non‑copy jobs in grayscale.
Print Configuration
Color Trapping
O
1
2*
3
4
5
Enhance the printed output to compensate for misregistration
in the printer.
Print Configuration
Font Sharpening
0–150 (24*)
Set a text point-size value below which the high‑frequency
screens are used when printing font data.
For example, if the value is 24, then all fonts sized 24 points or
less use the high‑frequency screens.
Device Operations
Quiet Mode
O*
On
Set the printer to operate in Quiet Mode.
Note: Enabling this setting slows down the overall
performance of the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 85
Menu item Description
Device Operations
Safe Mode
O*
On
Set the printer to operate in a special mode, in which it attempts
to continue oering as much functionality as possible, despite
known issues.
For example, when set to On, and the duplex motor is
nonfunctional, the printer performs one‑sided printing of the
documents even if the job is two‑sided printing.
Device Operations
Minimum Copy Memory
80 MB*
100 MB
Set the minimum memory allocation for storing copy jobs.
Device Operations
Clear Custom Status
Erase user‑defined strings for the Default or Alternate custom
messages.
Device Operations
Clear all remotely‑installed messages
Erase messages that were remotely installed.
Device Operations
Automatically Display Error Screens
O
On*
Show existing error messages on the display after the printer
remains inactive on the home screen for a length of time equal
to the Screen Timeout setting.
Device Operations
Honor orientation on fast path copy
O*
On
Enable the printer to use the orientation setting under the Copy
menu when sending quick copy jobs.
Device Operations
Automatic Image Stabilization
On (700)*
O
Set the printer to adjust automatically the print quality.
Device Operations
Enable Optional Parallel Port
On
O*
Enable the optional parallel port.
App Configuration
LES Applications
O
On*
Enable the Lexmark Embedded Solutions (LES) applications.
Notes:
•When set to On, this setting does not aect built‑in
applications.
•When the setting is changed, the printer restarts.
Scanner Configuration
Scanner Manual Registration
Print Quick Test
Print a Quick Test target page.
Note: Make sure that the margin spacing on the target page
is uniform all the way around the target. If it is not, then the
printer margins must be reset.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 86
Menu item Description
Scanner Configuration
Scanner Manual Registration
Front ADF Registration
Rear ADF Registration
Flatbed Registration
Manually register the flatbed and ADF after replacing the ADF,
scanner glass, or controller board.
Scanner Configuration
Reset Maintenance Counter
Reset the counter after replacing the ADF maintenance kit.
Scanner Configuration
Edge Erase
Flatbed Edge Erase (3*)
ADF Edge Erase (3*)
Set the size, in millimeters, of the no‑print area around an ADF
or flatbed scan job.
Scanner Configuration
Disable Scanner
Enabled*
Disabled
ADF Disabled
Disable the scanner when it is not working properly.
Scanner Configuration
Ti Byte Order
CPU Endianness*
Little Endian
Big Endian
Set the byte order of a TIFF‑formatted scan output.
Scanner Configuration
Exact Ti Rows Per Strip
On*
O
Set the RowsPerStrip tag value of a TIFF‑formatted scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Out of Service Erase
Menu item Description
Out of Service Erase
Memory Last Sanitized
Hard Disk Last Sanitized
Show information on when the printer memory or
hard disk was last sanitized.
Note: Hard Disk Last Sanitized appears only when a
hard disk is installed.
Out of Service Erase
Sanitize all information on nonvolatile memory
Erase all printer and network settings
Erase all apps and app settings
Erase all shortcuts and shortcut settings
Sanitize all information on hard disk
Erase downloads (Erase all macros, fonts, PPOs, etc.)
Erase buered jobs
Erase Held jobs
Clear all information on non‑volatile memory and
information on the hard disk.
Note: Sanitize all information on hard disk appears
only when a hard disk is installed.
Understanding the printer menus 87
Visible Home Screen Icons
Menu Description
Visible Home Screen Icons
Copy
E‑mail
Fax
Status/Supplies
Job Queue
Change Language
Shortcut Center
Address Book
Bookmarks
Held Jobs
USB
FTP
Scan Profiles
App Profiles
Display Customization
Scan Center
Card Copy
Specify which icons to show on the home screen.
About this Printer
Menu item Description
Asset Tag Describe the printer. The maximum length is 32 characters.
Printer’s Location Identify the printer location. The maximum length is 63 characters.
Contact Personalize the printer name. The maximum length is 63 characters.
Export Configuration File to USB* Export configuration files to a flash drive.
Export Compressed Logs to USB* Export compressed log files to a flash drive.
Send Logs
Cancel
Send
Send diagnostic information to Lexmark.
* This menu item appears only in some printer models.
Understanding the printer menus 88
Print
Layout
Menu item Description
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or both sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper is bound when performing two‑sided printing.
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
O (1,1,1,2,2,2)
On (1,2,1,2,1,2)*
Keep the pages of a print job stacked in sequence, particularly when printing multiple
copies of the job.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using the Pages per Side menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 89
Menu item Description
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of multiple page images when using the Pages per Side menu.
Pages per Side Border
None*
Solid
Print a border around each page image when using the Pages per Side menu.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
Normal*
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Finishing
Menu item Description
Staple Job
O*
1 staple, top left corner
2 staples, left
1 staple, top right corner
2 staples, top
1 staple, bottom left corner
2 staples, bottom
1 staple, bottom right corner
2 staples, right
Specify the staple position for all print jobs.
Note: This menu item appears only when a finisher is installed.
Staple Test
Start
Determine whether the staple finisher is functioning properly.
Note: This menu item appears only when a finisher is installed.
Hole Punch
O*
On
Punch holes along the edge of the printed output.
Note: This menu item appears only when a multiposition staple, hole punch
finisher is installed.
Hole Punch Mode
2 holes
3 holes
4 holes
Set the hole punch mode for the printed output.
Notes:
•3 holes is the U.S. factory default setting. 4 holes is the international
factory default setting.
•This menu item appears only when a multiposition staple, hole punch
finisher is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 90
Menu item Description
Oset Pages
None*
Between Copies
Between Jobs
Oset the output of each print job or each copy of a print job.
Notes:
•Between Copies osets each copy of a print job if Collate is set to On
[1,2,1,2,1,2]. If Collate is set to O [1,1,1,2,2,2], then each set of printed
pages is oset, such as all page 1s and all page 2s.
•Between Jobs sets the same oset position for the entire print job
regardless of the number of copies printed.
•This menu item appears only when a multiposition staple, hole punch
finisher is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Setup
Menu item Description
Printer Language
PCL Emulation
PS Emulation*
PPDS Emulation*
Set the printer language.
Note: Setting a printer language default does not prevent a software
program from sending print jobs that use another printer language.
Job Waiting
O*
On
Preserve print jobs requiring supplies so that jobs not requiring the missing
supplies can print.
Note: This menu item appears only when a printer hard disk is installed.
Job Hold Timeout
0–255 (30*)
Set the time in seconds that the printer waits for user intervention before
it holds jobs that require unavailable resources and continues to print other
jobs in the print queue.
Note: This menu item appears only when a printer hard disk is installed.
Printer Usage
Max Speed
Max Yield*
Determine how the color imaging kit operates during printing.
Notes:
•When set to Max Yield, the color imaging kit slows or stops while
printing groups of black-only pages.
•When set to Max Speed, the color imaging kit always runs while
printing, whether color or black pages are being printed.
Download Target
RAM*
Disk
Specify where to save all permanent resources, such as fonts and macros,
that have been downloaded to the printer.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 91
Menu item Description
Resource Save
O*
On
Determine what the printer does with downloaded resources, such as
fonts and macros, when it receives a job that requires more than the
available memory.
Notes:
•When set to O, the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
•When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.
Print All Order
Alphabetical*
Newest First
Oldest First
Specify the order when you choose to print all held and confidential jobs.
Note: This menu item appears only when a printer hard disk is installed.
PJL File Access Control
O*
On
Determine access to Printer Job Language (PJL) files
Note: An asterisk (*) next to a value indicates the factory default setting.
Quality
Menu item Description
Print Mode
Black and White
Color*
Set how the printer generates color content.
Print Resolution
2400 Image Q*
1200 dpi
Set the resolution for the printed output.
Note: 2400 Image Q provides high‑quality output at maximum speed.
Toner Darkness
1 to 5 (4*)
Determine the lightness or darkness of text images.
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
Color Saver
O*
On
Reduce the amount of toner used to print graphics and images.
Note: When set to On, this setting overrides the value of the Toner Darkness
setting.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 92
Menu item Description
RGB Brightness
‑6 to 6 (0*)
Adjust the brightness, contrast, and saturation for color output.
Note: This setting does not aect files where CMYK color specifications are
used.
RGB Contrast
0 to 5 (0*)
RGB Saturation
0 to 5 (0*)
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan
‑5 to 5 (0*)
Magenta
‑5 to 5 (0*)
Ye l l o w
‑5 to 5 (0*)
Black
‑5 to 5 (0*)
Reset Defaults
Adjust the amount of toner that is used for each color.
Color Correction
O
Auto*
Manual
Modify the color settings used to print documents.
Notes:
•O sets the printer to receive the color correction from the software.
•Auto sets the printer to apply dierent color profiles to each object on the
printed page.
•Manual allows the customization of the RGB or CMYK color conversions
applied to each object on the printed page.
Color Samples
Print Color Samples
Print sample pages for each of the RGB and CMYK color conversion tables used
in the printer.
Color Adjust Calibrate the printer to adjust color variations in the printed output.
Spot Color Replacement
Set Custom CMYK
Assign specific CMYK values to twenty named spot colors.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 93
Job Accounting
Menu item Description
Job Accounting
O*
On
Set the printer to create a log of the print jobs that it receives.
Note: This menu item appears only when a flash memory or hard disk is
installed.
Accounting Log Frequency
Daily
Weekly
Monthly*
Specify how often the printer creates a log file.
Log Action at End of Frequency
None*
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Specify how the printer responds when the frequency threshold expires.
Note: The value defined in Accounting Log Frequency determines when this
action is triggered.
Log Near Full Level
O
On (5)*
Specify the maximum size of the log file before the printer executes the Log
Action at Near Full.
Log Action at Near Full
None*
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when the hard disk is nearly full.
Note: The value defined in Log Near Full Level determines when this action
is triggered.
Log Action at Full
None*
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when hard disk usage reaches the maximum
limit (100MB).
URL to Post Log Specify where the printer posts job accounting logs.
E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 94
Menu item Description
Log File Prefix Specify the prefix for the log files.
Note: The current host name defined in the TCP/IP menu is used as the
default log file prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
XPS
Menu item Description
Print Error Pages
O*
On
Print a test page that contains information on errors.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width of any job printed in 1200 dpi.
Note: An asterisk (*) next to a value indicates the factory default setting.
PDF
Menu item Description
Scale To Fit
O*
On
Scale the page content to fit the selected paper size.
Annotations
Print
Do Not Print*
Specify whether to print annotations in the PDF.
Print PDF Error
O
On*
Enable the printing of PDF error.
Note: An asterisk (*) next to a value indicates the factory default setting.
PostScript
Menu item Description
Print PS Error
O*
On
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the job stops, the printer
prints an error message, and the rest of the print job is flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width.
Note: Jobs printed in 1200 dpi use the value directly.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 95
Menu item Description
Lock PS Startup Mode
O
On*
Disable the SysStart file.
Image Smoothing
O*
On
Enhance the contrast and sharpness of low‑resolution images.
Note: This setting has no eect on images with a resolution of 300 dpi or
higher.
Font Priority
Resident*
Flash/Disk
Establish the font search order.
Notes:
•Resident sets the printer to search its memory for the requested font
before searching the flash memory or printer hard disk.
•Flash/Disk sets the printer to search the flash memory or printer hard
disk for the requested font before searching the printer memory.
•This menu item appears only when a flash memory or hard disk is
installed.
Wait Timeout
O
On* (40 seconds)
Enable the printer to wait for more data before canceling a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
PCL
Menu item Description
Font Source
Resident*
Disk
Flash
All
Choose the source which contains the default font selection.
Notes:
•Flash and Disk appear only when a flash memory or hard disk is
installed.
•For Flash and Disk to appear, make sure that they are not read‑ or
write‑protected.
Font Name
Courier*
Select a font from the specified font source.
Symbol Set
10U PC‑8*
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the dierent
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixed‑space characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 96
Menu item Description
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL®
datastream.
Notes:
•This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
•60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width.
Note: Jobs printed in 1200 dpi use the value directly.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4‑size paper.
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
O*
On
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Auto LF after CR
O*
On
Set the printer to perform a line feed after a carriage return control
command.
Tray Renumber
Assign MP Feeder
Assign Tray [x]
Assign Manual Paper
Assign Manual Envelope
Configure the printer to work with a dierent print driver or custom
application that uses a dierent set of source assignments to request a
given paper source.
Choose from the following options:
O*—The printer uses the factory default paper source assignments.
None—The paper source ignores the Select Paper Feed command.
0–199—Select a numeric value to assign a custom value to a paper
source.
Tray Renumber
View Factory Defaults
Show the factory default value assigned for each paper source.
Tray Renumber
Restore Defaults
Restore the tray renumber values to their factory defaults.
Print Timeout
O
On* (90 seconds)
Set the printer to end a print job after it has been idle for the specified
amount of time.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 97
HTML
Menu item Description
Font Name
Times*
Set the font to use when printing HTML documents.
Font Size
1–255 (12*)
Set the font size to use when printing HTML documents.
Scale
1–400% (100*)
Scale HTML documents for printing.
Orientation
Portrait*
Landscape
Set the page orientation for HTML documents.
Margin Size
8–255 mm (19*)
Set the page margin for HTML documents.
Backgrounds
Do Not Print
Print*
Print background information or graphics in HTML documents.
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
On
O*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Invert
O*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Scaling
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 98
Paper
Tray Configuration
Menu item Description
Default Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Paper Size/Type
Tray [x]
Multi‑Purpose Feeder
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Substitute Size
O
Statement/A5
Letter/A4
11 x 17/A3
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
•O prompts the user to load the required paper size.
•All Listed allows all available substitutions.
Configure MP
Cassette*
Manual
First
Determine the behavior of the multipurpose feeder.
Notes:
•Cassette configures the multipurpose feeder as the automatic paper
source.
•Manual sets the multipurpose feeder only for manual-feed print jobs.
•First configures the multipurpose feeder as the primary paper source.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–52 inches (8.5*)
76–1321 mm (216*)
Set the portrait width of the universal paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 99
Menu item Description
Portrait Height
3–52 inches (14*)
76.2–1321 mm (356*)
Set the portrait height of the universal paper.
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Custom Scan Sizes
Menu item Description
Custom Scan Size [x]
Scan Size Name
Width
1–8.5 inches (8.5*)
25.4–215.9 mm (215.9*)
Height
1–25 inches (11*)
25.4–635 mm (279.4*)
Orientation
Portrait*
Landscape
2 scans per side
O*
On
Assign a scan size name and configure the scan settings.
Understanding the printer menus 100
Media Types
Menu item Description
Plain
Card Stock
Recycled
Transparency
Glossy
Heavy Glossy
Labels
Vinyl Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Rough/Cotton
Custom Type [X]
Specify the texture, weight, and orientation of the paper.
Bin Configuration
Menu item Description
Output Bin
Standard Bin*
Bin [x]
Specify the output bin.
Configure Bins
Mailbox*
Link
Link Optional
Type Assignment
Configure the mode of operation for the output bins.
Notes:
•Mailbox allows the standard bin and any optional bin to be selected
individually.
•Link allows all output bins to be linked together as though they were one
large bin.
•Link Optional treats all optional bins as one large output bin.
•Type Assignment assigns each paper type a bin or a linked bin set.
Custom Bin Names
Standard Bin
Bin [x]
Assign a name for the bin.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 101
Copy
Copy Defaults
Menu item Description
Content Type
Text
Text/P h o t o *
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Sides
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify the scanning behavior based on the original document.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Color
O
On*
Auto
Set the printer to generate color output from a scan job.
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 102
Menu item Description
Print Page Borders
O*
On
Place a border around each image when printing multiple pages on a single
page.
Collate
O [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Print multiple copies in sequence.
Oset Pages
None*
Between Copies
Between Jobs
Oset the output of each print job or each copy of a print job.
Notes:
•Between Copies osets each copy of a print job if Collate is set to On
[1,2,1,2,1,2]. If Collate is set to O [1,1,1,2,2,2], then each set of printed pages
is oset, such as all page 1s and all page 2s.
•Between Jobs sets the same oset position for the entire print job
regardless of the number of copies printed.
•This menu item appears only when a finisher is installed.
Staple
O*
1 staple, top left corner
2 staples, left
1 staple, top right corner
2 staples, top
1 staple, bottom left corner
2 staples, bottom
1 staple, bottom right corner
2 staples, right
Specify the staple position for all print jobs.
Note: This menu item appears only when a staple finisher is installed.
Punch
O*
2 holes
3 holes
Set the punch mode for all print jobs.
Note: This menu item appears only when a staple, hole punch finisher or a
booklet finisher is installed.
“Copy from” Size
[List of paper sizes]
Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
“Copy to” Source
Tray [x] (1*)
Multipurpose Feeder
Auto Size Match
Specify the paper source for the copy job.
Temperature
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Darkness
1 to 9 (5*)
Adjust the darkness of the scanned image.
Number of Copies
1–9999 (1*)
Specify the number of copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 103
Menu item Description
Header/Footer
Left Header
Middle Header
Right Header
Left Footer
Middle Footer
Right Footer
Specify the header or footer information on the scanned image.
Overlay
Confidential
Copy
Draft
Urgent
Custom
O*
Specify the overlay text to print on each copy.
Custom overlay Type the text for the Custom choice in Overlay menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Ye l lo w (0 * )
Adjust the color intensity for cyan, magenta, and yellow.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
Configure the auto color detection setting.
Contrast
Best for content*
0–5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
•Content-based removes the background color from the original
document .
•Fixed removes image noise from a photo.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 104
Menu item Description
Auto Center
O*
On
Align the content at the center of the page.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the original document.
Scan Edge to Edge
O*
On
Scan the original document from edge to edge.
Sharpness
1–5 (3*)
Adjust the sharpness of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Allow Color Copies
O
On*
Print copies in color.
Transparency Separators
O
On*
Insert a blank sheet between transparencies.
Output Bin
Standard Bin*
Bin [x]
Specify the output bin.
Allow Priority Copies
O
On*
Interrupt a print job to make copies.
Custom Job Scanning
O*
On
Set the printer to scan the first set of original documents using the specified
settings, and then scan the next set with the same or dierent settings.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
O
On*
Save copy settings as a shortcut.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 105
Menu item Description
Sample Copy
O*
On
Print a sample copy to check the quality before printing the remaining copies.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax
Fax Defaults
Fax Mode
Menu item Description
Fax Mode
Fax*
Fax Server
Disabled
Select a fax mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Setup
General Fax settings
Menu item Description
Fax Name Identify your fax machine.
Fax Number Identify your fax number.
Fax ID
Fax Name
Fax Number*
Notify fax recipients of your fax name or fax number.
Enable Manual Fax
O*
On
Set the printer to fax manually.
Notes:
•This menu item does not appear if Fax Transport is set to T.38.
•This menu item requires a line splitter and a telephone handset.
•Use a regular telephone line to answer an incoming fax job and to dial a
fax number.
•To go directly to the manual fax function, touch # and 0 on the keypad.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 106
Menu item Description
Memory Use
All receive
Mostly receive
Equal*
Mostly send
All send
Set the amount of internal printer memory allocated for faxing.
Note: This menu item prevents memory buer conditions and failed faxes.
Cancel Faxes
Allow*
Don't Allow
Cancel outgoing faxes before they are transmitted, or cancel incoming faxes
before they finish printing.
Fax Number Masking
O*
From Left
From Right
Specify the format for masking an outgoing fax number.
Digits to Mask
0–58 (0*)
Specify the number of digits to mask in an outgoing fax number.
Enable Line Connected
Detection
O
On*
Determine whether a telephone line is connected to the printer.
Notes:
•Detection takes place when turning on the printer and before each call.
•This menu item does not appear if Fax Transport is set to T.38.
Enable Line In Wrong Jack
Detection
O
On*
Determine whether a telephone line is connected to the correct port on the
printer.
Notes:
•Detection takes place when turning on the printer and before each call.
•This menu item does not appear if Fax Transport is set to T.38.
Enable Extension in Use
Support
O
On*
Determine whether a telephone line is used by another device, such as another
phone on the same line.
Notes:
•This menu item is monitored continuously after turning on the printer.
•This menu item does not appear if Fax Transport is set to T.38.
Optimize Fax Compatibility Configure the printer fax functionality for optimal compatibility with other fax
machines.
Fax Transport
Analog*
etherFAX
None
T.38
Set the fax transport method.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 107
Fax Send Settings
Menu item Description
Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the resolution of the scanned image.
Note: A higher resolution increases fax transmission time and requires higher
memory.
Original Size
[List of paper sizes]
Specify the size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Note: This menu item appears only in some printer models.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Note: This menu item appears only in some printer models.
Content Type
Text*
Text/P h o t o
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Behind a PABX
On
O*
Set the printer to dial a fax number without waiting to recognize the dial tone.
Note: Private Automated Branch Exchange (PABX) is a telephone network that
allows a single access number to oer multiple lines to outside callers.
Dial Mode
Tone*
Pulse
Specify the dial mode for incoming or outgoing faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 108
Advanced Imaging
Menu item Description
Color Balance
Cyan ‑ Red
-4 to 4 (0*)
Magenta ‑ Green
-4 to 4 (0*)
Ye l l o w ‑ Blue
-4 to 4 (0*)
Adjust the color intensity during scanning.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold
(128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Contrast
Best for Content*
0
1
2
3
4
5
Set the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original document,
then set Background Detection to Content-based. If you want to remove image
noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
On
O*
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 109
Menu item Description
Temperature
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Automatic Redial
0–9 (5*)
Adjust the number of redial attempts based on the activity levels of recipient fax
machines.
Redial Frequency
1–200 minutes (3*)
Increase the time between redial attempts to increase the chance of sending
fax successfully.
Enable ECM
On*
O
Activate Error Correction Mode (ECM) for fax jobs.
Note: ECM detects and corrects errors in the fax transmission process caused
by telephone line noise and poor signal strength.
Enable Fax Scans
On*
O
Fax documents that are scanned at the printer.
Driver to Fax
On*
O
Allow the print driver to send fax.
Allow Save as Shortcut
On*
O
Save fax numbers as shortcuts on the printer.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for sending fax.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O*
On
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Adjust ADF Skew
O*
On
Correct slight skew in the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 110
Menu item Description
Enable Color Fax Scans
O by Default*
On by Default
Never Use
Always Use
Enable color scans for fax.
Auto Convert Color Faxes to
Mono Faxes
On*
O
Convert all outgoing color faxes to black and white.
Confirm Fax Number
O*
On
Ask the user to confirm the fax number.
Dial Prefix Set a dialing prefix.
Dialing Prefix Rules Establish a dialing prefix rule.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Receive Settings
Menu item Description
Fax Job Waiting
None*
Toner
Toner and Supplies
Remove fax jobs that request specific unavailable resources from the print
queue.
Rings to Answer
1–25 (3*)
Set the number of rings for incoming fax.
Auto Reduction
On*
O
Scale incoming fax to fit on the page.
Paper Source
Tray [X]
Auto*
Set the paper source for printing incoming fax.
Sides
On
O*
Print on both sides of the paper.
Separator Sheets
None*
Before Job
After Job
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [X] (1*)
Specify the paper source for the separator sheet.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 111
Menu item Description
Output Bin
Standard Bin
Specify the output bin for received faxes.
Fax Footer
On
O*
Print the transmission information at the bottom of each page from a received
fax.
Fax Footer Time Stamp
Receive*
Print
Print the time stamp at the bottom of each page from a received fax.
Punch
O*
2 holes
3 holes
4 holes
Punch holes along the edge of the printed fax document.
Note: This menu item appears only when a multiposition staple, hole punch
finisher is installed.
Staple
O*
1 staple
2 staples
Staple the printed fax document.
Note: This menu item appears only when a finisher is installed.
Holding Faxes
Held Fax Mode
O*
Always On
Manual
Scheduled
Hold received faxes from printing until they are released.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Enable Fax Receive
On*
O
Set the printer to receive fax.
Enable Color Fax Receive
On*
O
Set the printer to receive fax in color.
Enable Caller ID
On*
O
Show the number that is sending the incoming fax.
Block No Name Fax
On
O*
Block incoming faxes sent from devices with no station ID or fax ID specified.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 112
Menu item Description
Banned Fax List
Add Banned Fax
Specify the phone numbers that you want to block.
Answer On
All Rings*
Single Ring Only
Double Ring Only
Triple Ring Only
Single or Double Rings Only
Single or Triple Rings Only
Double or Triple Rings Only
Set a distinctive ring pattern for incoming fax.
Auto Answer
On*
O
Set the printer to receive fax automatically.
Fax Forwarding
Print*
Print and Forward
Forward
Specify whether to forward received fax.
Forward To
Destination 1
Destination 2
Specify where to forward received fax.
Note: This menu item appears only when Fax Forwarding is set to Print and
Forward or Forward.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for transmitting fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 113
Fax Cover Page
Menu item Description
Fax Cover Page
O by Default*
On by Default
Never Use
Always Use
Configure the settings for the fax cover page.
Include To field
O*
On
Include From field
O*
On
From
Include Message Field
O*
On
Message:
Include Logo
O*
On
Include Footer [x]
O*
On
Footer [x]
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Log settings
Menu item Description
Transmission Log Frequency
Always*
Never
Only for Error
Specify how often the printer creates a transmission log.
Transmission Log Action
Print
O
On*
E‑mail
O*
On
Print or e‑mail a log for successful fax transmission or transmission error.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 114
Menu item Description
Receive Error Log
Print Never*
Print on Error
Print a log for fax‑receive failures.
Auto Print Logs
On*
O
Print all fax activity.
Log Paper Source
Tray [x] (1*)
Specify the paper source for printing logs.
Logs Display
Remote Fax Name*
Dialed Number
Identify the sender by remote fax name or fax number.
Enable Job Log
On*
O
View a summary of all fax jobs.
Enable Call Log
On*
O
View a summary of fax dialing history.
Log Output Bin
Standard Bin*
Bin [x]
Specify the output bin for printed logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Speaker settings
Menu item Description
Speaker Mode
Always O*
Always On
On until Connected
Set the fax speaker mode.
Speaker Volume
Low*
High
Adjust the fax speaker volume.
Ringer Volume
O*
On
Enable the ringer volume.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 115
Fax Server Setup
General Fax Settings
Menu item Description
To Fo rmat Specify a fax recipient.
Note: If you want to use the fax number, then type the number sign (#) before
a number.
Reply Address Specify a reply address for sending fax.
Subject Specify the fax subject and message.
Message
Enable analog receive
O*
On
Set the printer to receive analog faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server E‑mail Settings
Menu item Description
Use E‑mail SMTP Server
On*
O
Use the Simple Mail Transfer Protocol (SMTP) settings for e‑mail in receiving
and sending faxes.
Note: When set to On, all other settings of theFax Server E‑mail Settings
menu are not shown.
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 (30*)
Set the time before the printer times out if the SMTP server does not respond.
Reply Address Specify a reply address for sending fax.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send fax using an encrypted link.
Require Trusted Certificate
O
On*
Specify a trusted certificate when accessing the SMTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 116
Menu item Description
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
User‑Initiated E‑mail
None*
Use Device SMTP Credentials
Use Session User ID and
Password
Use Session E‑mail address
and Password
Prompt user
Specify whether credentials are required for user‑initiated e‑mail.
Use Active Directory Device
Credentials
O*
On
Enable user credentials and group destinations to connect to the SMTP server.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
NTLM Domain Specify the domain name for the NTLM security protocol.
Disable "SMTP server not set
up" error
O*
On
Hide the “SMTP server not set up” error message.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server Scan Settings
Menu item Description
Image Format
TIFF (.tif)
PDF (.pdf)*
XPS (.xps)
Specify the file format for the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 117
Menu item Description
Content Type
Text*
Text/P h o t o
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Fax Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the fax resolution.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides
of the document.
Darkness
1–9 (5*)
Set the darkness of the output.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
•Mixed Sizes is the U.S. factory default setting. A4 is the international
factory default setting.
•This setting may vary depending on your printer model.
Use Multi‑Page TIFF
O
On*
Choose between single‑ and multiple‑page TIFF files.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 118
E-mail
E‑mail Setup
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for
sending e-mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or
backup SMTP server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP
server.
SMTP Timeout
5–30 seconds (30*)
Set the time before the printer times out if the SMTP server does
not respond.
Reply Address Specify a reply address in the e‑mail.
Always use SMTP default Reply Address
On
O*
Always use the default reply address in the SMTP server.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send e‑mail using an encrypted link.
Require Trusted Certificate
O
On*
Require a trusted certificate when accessing the SMTP server.
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 119
Menu item Description
User‑Initiated E‑mail
None*
Use Device SMTP Credentials
Use Session User ID and Password
Use Session E‑mail address and Password
Prompt user
Specify whether credentials are required for user‑initiated e‑mail.
Use Active Directory Device Credentials
O*
On
Specify whether credentials are required for user‑initiated e‑mail.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
NTLM Domain Specify the domain name for the NTLM security protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
E‑mail Defaults
Menu item Description
Subject: Specify the e‑mail subject and message.
Message:
File Name Specify the filename for the scanned document.
Format
JPEG (.jpg)
PDF (.pdf)*
TIFF (.tif)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
Specify the file format of the scanned document.
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu item appears only if you have purchased and
installed an OCR solution.
PDF Settings
PDF Version (1.5*)
Archival Version (A‑1a*)
Highly Compressed (O*)
Secure (O*)
Archival (PDF/A) (O*)
Configure the PDF settings of the scanned document.
Notes:
•Archival Version and Archival (PDF/A) are supported only when
PDF Version is set to 1.4.
•Highly Compressed appears only when hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 120
Menu item Description
Content Type
Text
Text/P h o t o *
Photo
Graphics
Improve the output result based on the content type of the original
document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the content source of the original
document.
Color
Black and White
Gray
Color*
Auto
Set the printer to capture file content in color or in mono.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Original Size
[List of paper sizes] (Auto Size Sense*)
Set the paper size of the original document.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both
sides of the document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 121
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Ye l lo w (0 * )
Adjust the color intensity for cyan, magenta, and yellow.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
E‑mail Bit Depth (1 bit*)
Configure the auto color detection setting.
JPEG Quality
Best for content*
5–95
Set the JPEG quality of the scanned image.
Contrast
Best for content*
0–5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
•Content-based removes the background color from the original
document.
•Fixed removes image noise from a photo.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the scanned image.
Scan Edge to Edge
O*
On
Scan the original document from edge to edge.
Sharpness
1–5 (3*)
Adjust the sharpness in the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 122
Menu item Description
Temperature
‑4 to 4 (0*)
Generate a bluer or redder output of the original document.
Blank Pages
Blank Page Removal (Remove*)
Blank Page Sensitivity (5*)
Set the sensitivity of scans in relation to blank pages in the original
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Max E‑mail Size
0–65535 (0*)
Set the allowable file size for each e‑mail.
Size Error Message Specify an error message that the printer sends when an e‑mail exceeds
its allowable file size.
Note: You can type up to 1024 characters.
Limit Destinations Limit sending of e‑mail only to the specified list of domain name.
Note: Use a comma to separate each domain.
Send Me a Copy
Never appears*
On by Default
O by Default
Always On
Send a copy of the e‑mail to yourself.
Allow self e‑mails only
O*
On
Set the printer to send e‑mails to yourself only.
Use cc:/bcc:
O*
On
Enable carbon copy and blind carbon copy in e‑mail.
Use Multi‑Page TIFF
O
On*
Enable scanning of multiple TIFF images in one TIFF file.
TIFF Compression
JPEG
LZW*
Specify the compression type for TIFF files.
Text Defau lt
5–95 (75*)
Set the text quality in the content being scanned.
Text/Photo De fault
5–95 (75*)
Set the text and photo quality in the content being scanned.
Photo Default
5–95 (50*)
Set the photo quality of the content being scanned.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 123
Menu item Description
Transmission Log
Print log*
Do Not Print Log
Print Only For Error
Print a transmission log for e‑mail scans.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing e‑mail logs.
Log Output Bin
Standard Bin*
Bin [x]
Specify the output bin for printed e‑mail logs.
Custom Job Scanning
O*
On
Set the printer to scan the first set of original documents using the
specified settings, and then scan the next set with the same or dierent
settings.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show a scan preview of the original document.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
O
On*
Save an e‑mail address as a shortcut.
E‑mail Images Sent As
Attachment*
Web Link
Specify how to send the images that are included in the e‑mail.
Reset E-mail Information After Sending
O
On*
Reset the To, Subject, Message, and Filename fields to their default
values after sending an e‑mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Web Link Setup
Menu item Description
Server Specify the credentials of the server that is hosting the images that are included
in the e-mail.
Login
Password
Path
File Name
Web Link
Understanding the printer menus 124
FTP
FTP Defaults
Menu item Description
Format
JPEG (.jpg)
PDF (.pdf)*
TIFF (.tif)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
CSV (.csv)
Specify the file format for the scanned image.
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu appears only if you have purchased and installed an OCR
solution.
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Highly Compressed
O*
On
Secure
O*
On
Archival (PDF/A)
O*
On
Set the PDF format for the scanned image.
Content Type
Text
Text/P h o t o *
Photo
Graphics
Improve the output result based on the content of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 125
Menu item Description
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
-4 to 4 (0*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes] (Auto Size
Sense*)
Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
Sides
O*
Long Edge
Short Edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
-4 to 4 (0*)
Adjust the amount of toner used for each color in scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 126
Menu item Description
Color Dropout
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
FTP Bit Depth
1 bit*
8 bit
Set the amount of color that the printer detects from the original document.
Note: This menu item appears only when Color is set to Auto.
JPEG Quality
Best for content*
5–95
Set the quality of a JPEG‑format image.
Notes:
•5 reduces the file size, but lessens the image quality.
•90 provides the best image quality, but produces a large file size.
Contrast
Best for content*
0–5
Specify the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original
document, then set Background Detection to Content-based. If you want to
remove image noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 127
Menu item Description
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Temperature
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Blank Pages
Blank Page Removal (Do Not
Remove*)
Blank Page Sensitivity (5*)
Specify whether to include blank pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text Defau lt
5–95 (75*)
Set the quality of text on a scanned image.
Text/Photo De fault
5–95 (75*)
Set the quality of text or photo image on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo image on a scanned image.
Use Multi‑Page TIFF
On*
O
Choose between single- and multiple‑page TIFF files.
TIFF Compression
LZW*
JPEG
Set a compression option for TIFF files.
Transmission Log
Print Log*
Do Not Print Log
Print Only For Error
Print a log for successful FTP scan transmission.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing FTP logs.
Log Output Bin
Standard Bin*
Bin [x]
Specify the output bin for printed FTP logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 128
Menu item Description
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
O
On*
Save custom FTP settings as shortcuts.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB Drive
Flash Drive Scan
Menu item Description
Format
JPEG (.jpg)
PDF (.pdf)*
TIFF (.tif)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.doc)
CSV (.csv)
Specify the file format for the scanned image.
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu appears only if you have purchased and installed an OCR
solution.
PDF Settings
PDF Version (1.5*)
Archival Version (A‑1a*)
Highly Compressed (O*)
Secure (O*)
Archival (PDF/A) (O*)
Configure the PDF settings of the scanned image.
Notes:
•Archival Version and Archival (PDF/A) are supported only when PDF Version is
set to 1.4.
•Highly Compressed appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 129
Menu item Description
Content Type
Text
Text/P h o t o *
Graphics
Photo
Improve the output result based on the content type of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the content source of the original document.
Color
Black and White
Gray
Color*
Auto
Set the printer to capture file content in color or in mono.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Original Size
Auto Size Sense*
Set the paper size of the original document.
Sides
O*
Long edge
Short edge
Specify the orientation of the original document when scanning on both sides of the
document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 130
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Ye l lo w (0 * )
Adjust the color intensity for cyan, magenta, and yellow.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
Scan Bit Depth (1 bit*)
Configure the auto color detection setting.
JPEG Quality
Best for content*
5–95
Set the JPEG quality of the scanned image.
Contrast
Best for content*
0–5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
•Content-based removes the background color from the original
document.
•Fixed removes image noise from a photo.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the scanned image.
Scan Edge to Edge
O*
On
Scan the original document from edge to edge.
Sharpness
1–5 (3*)
Adjust the sharpness in the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 131
Menu item Description
Temperature
‑4 to 4 (0*)
Generate a bluer or redder output of the original document.
Blank Pages
Blank Page Removal (Do Not Remove*)
Blank Page Sensitivity (5*)
Set the sensitivity of scans in relation to blank pages in the original
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text Defau lt
5–95 (75*)
Set the quality of text on the scanned image.
Text/Photo De fault
5–95 (75*)
Set the quality of text and photo on the scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on the scanned image.
Use Multi‑Page TIFF
O
On*
Enable scanning of multiple TIFF images in one TIFF file.
TIFF Compression
LZW*
JPEG
Specify the compression type for TIFF files.
Custom Job Scanning
O*
On
Set the printer to scan the first set of original documents using the specified
settings, and then scan the next set with the same or dierent settings.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show a scan preview of the original document.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Flash Drive Print
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Paper Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for the print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 132
Menu item Description
Color
O
On*
Print a flash drive file in color.
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)*
Keep the pages of a print job stacked in sequence, particularly when printing
multiple copies of the job.
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or both sides of the paper.
Staple
O*
1 staple, top left corner
1 staple, top left corner
2 staples, left
1 staple, top right corner
2 staples, top
1 staple, bottom left corner
2 staples, bottom
1 staple, bottom right corner
2 staples, right
Specify the staple position for all print jobs.
Note: This menu item appears only when a staple finisher is installed.
Hole Punch
O*
2 holes
3 holes
Set the punch mode for all print jobs.
Note: This menu item appears only when a staple finisher is installed.
Oset Pages
None*
Between Copies
Between Jobs
Oset the output of each print job or each copy of a print job.
Notes:
•Between Copies osets each copy of a print job if Collate is set to On
[1,2,1,2,1,2]. If Collate is set to O [1,1,1,2,2,2], then each set of printed pages is
oset, such as all page 1s and all page 2s.
•Between Jobs sets the same oset position for the entire print job
regardless of the number of copies printed.
•This menu item appears only when a finisher is installed.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper is bound when performing two‑sided printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 133
Menu item Description
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when using Pages per Side menu.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of multiple page images when using Pages per Side menu.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side menu.
Separator Sheets
O*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Blank Pages
Do Not Print*
Print
Print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 134
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
Standard Network
Wireless
Specify the type of the network connection.
Note: Wireless is available only in printers connected to a wireless network.
Network Status Show the connectivity status of the printer network.
Display Network Status on
Printer
O
On*
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server Reset all active network connections to the printer.
Note: This setting removes all network configuration settings.
Network Job Timeout
O
On* (90 seconds)
Set the time before the printer cancels a network print job.
Banner Page
O*
On
Print a banner page.
Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking firewall.
Enable Network Connections
O
On*
Enable the printer to connect to a network.
Enable LLDP
O*
On
Enable Link Layer Discovery Protocol (LLDP) in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wireless
Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless
network adapter.
Understanding the printer menus 135
Menu item Description
Setup Using Mobile App Configure the wireless connection using Lexmark
Mobile Assistant.
Setup On Printer Panel
Choose Network
Add Wi‑Fi Network
Network Name
Network Mode (Infrastructure*)
Wireless Security Mode (Disabled*)
Configure the wireless connection using the control
panel.
Wi‑Fi Protected Setup
Start Push Button Method
Start PIN Method
Establish a Wi‑Fi network and enable network security.
Enable Wi‑Fi Direct
On
O*
Enable Wi-Fi Direct‑capable devices to connect to the
printer.
Compatibility
802.11b/g/n (2.4GHz)
802.11a/b/g/n/ac (2.4GHz/5GHz)*
802.11a/n/ac (5GHz)
Specify the standard for the Wi‑Fi network.
Wireless Security Mode
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
Set the security mode for connecting the printer to Wi‑Fi
devices.
IPv4
Enable DHCP (On*)
Set Static IP Address
Configure the IPv4 settings.
IPv6
Enable IPv6 (On*)
Enable DHCPv6 (O*)
Stateless Address Autoconfiguration (On*)
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix (64*)
All IPv6 Addresses
All IPv6 Router Addresses
Configure the IPv6 settings.
Network Address Specify the network address.
Understanding the printer menus 136
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation
when a print job requires it, regardless of the default
printer language.
Note: When this setting is disabled, the printer does
not examine incoming data and uses the default printer
language specified in the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PostScript
emulation when a print job requires it, regardless of the
default printer language.
Note: When this setting is disabled, the printer does
not examine incoming data and uses the default printer
language specified in the Setup menu.
Job Buering
O*
On
Temporarily store print jobs on the hard disk before
printing.
Note: This menu item appears only when a hard disk is
installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript
print jobs.
Notes:
•On processes raw binary PostScript print jobs.
•O filters print jobs using the standard protocol.
Ethernet
Menu item Description
Network Speed Show the speed of the active network adapter.
IPv4
Enable DHCP (On*)
Set Static IP Address
Configure the IPv4 settings.
IPv6
Enable IPv6 (On*)
Enable DHCPv6 (O*)
Stateless Address Autoconfiguration (On*)
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix (64*)
All IPv6 Addresses
All IPv6 Router Addresses
Configure the IPv6 settings.
Network Address
UAA
LAA
Specify the network address.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 137
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PostScript emulation when
a print job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Job Buering
O*
On
Temporarily store jobs on the hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•Auto processes print jobs from computers using either
Windows or Macintosh operating systems.
•O filters PostScript print jobs using the standard protocol.
Energy Ecient Ethernet
On
O
Auto*
Reduce power consumption when the printer does not receive data
from the Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Allow DHCP/BOOTP to update
NTP server
On*
O
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Enable Auto IP
O*
On
Assign an IP address automatically.
DNS Server Address Specify the current Domain Name System (DNS) server address.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 138
Menu item Description
Backup DNS Address Specify the backup DNS server addresses.
Backup DNS Address 2
Backup DNS Address 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in dierent domains on the network.
Enable DDNS
O*
On
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
O
On*
Update the multicast DNS settings.
WINS Server Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP
O*
On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify the IP addresses that are allowed to communicate with the printer over
TCP/IP.
Notes:
•Use a comma to separate each IP address.
•You can add up to 50 IP addresses.
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify the access option for IP addresses that are not in the list.
MTU
256–1500 Ethernet (1500*)
Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Outbound Trac Maximum
Speed
O*
On
Set the maximum transfer rate of the printer.
Note: When enabled, the option for this setting is 100–1000000
Kilobits/second.
Enable TLSv1.0
O
On*
Enable the TLSv1.0 protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 139
Menu item Description
Enable TLSv1.1
O
On*
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
SNMP Versions 1 and 2c
Enabled
O
On*
Allow SNMP Set
O
On*
Enable PPM MIB
O
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
SNMP Version 3
Enabled
O
On*
Set Read/Write Credentials
User Name
Password
Set Read‑only Credentials
User Name
Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES‑128*
Configure SNMP version 3 to install and update the printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 140
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
O
On*
Enable Internet Protocol Security (IPSec).
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
DH (Die‑Hellman) Group Proposal
modp2048 (14)*
modp3072 (15)
modp4096 (16)
modp6144 (17)
Set the IPSec base configuration.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Proposed Encryption Method
3DES
AES*
Set the encryption method.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Proposed Authentication Method
SHA1
SHA256*
SHA512
Set the authentication method.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
IKE SA Lifetime (Hours)
1
2
4
8
24*
Specify the IKE SA expiry period.
Note: This menu item appears only when Base Configuration is set
to Secure.
IPSec SA Lifetime (Hours)
1
2
4
8*
24
Specify the IPSec SA expiry period.
Note: This menu item appears only when Base Configuration is set
to Secure.
IPSec Device Certificate Specify an IPSec certificate.
Pre‑Shared Key Authenticated
Connections
Host [x]
Configure the authenticated connections of the printer.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 141
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
O*
On
Let the printer join networks that require authentication before
allowing access.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the time‑out value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page
O*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page
O*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
O*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTTP/FTP Settings
Menu item Description
Enable HTTP Server
O
On*
Access the Embedded Web Server to monitor and manage the printer.
Enable HTTPS
O
On*
Enable Hypertext Transfer Protocol Secure (HTTPS) to encrypt data transferring
to and from the print server.
Force HTTPS Connections
On
O*
Force the printer to use HTTPS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 142
Menu item Description
Enable FTP/TFTP
O
On*
Send files using FTP/TFTP.
Local Domains Specify domain names for HTTP and FTP servers.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
FTP Proxy IP Address
HTTP Default IP Port
HTTPS Device Certificate
FTP Default IP Port
Timeout for HTTP/FTP
Requests
1–299 (30*)
Specify the amount of time before the server connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
ThinPrint
Menu item Description
Enable ThinPrint
O*
On
Print using ThinPrint.
Port Number
4000–4999 (4000*)
Set the port number for the ThinPrint server.
Bandwidth (bits/sec)
100–1000000 (0*)
Set the speed to transmit data in a ThinPrint environment.
Packet Size (kbytes)
0–64000 (0*)
Set the packet size for data transmission.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch to PCL emulation when a print job received through a USB port requires
it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine incoming data and uses the
default printer language specified in the Setup menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 143
Menu item Description
PS SmartSwitch
O
On*
Set the printer to switch to PostScript emulation when a print job received through a USB port
requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine incoming data and uses the
default printer language specified in the Setup menu.
Job Buering
O*
On
Temporarily store jobs on the hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•Auto processes print jobs from computers using either Windows or Macintosh operating
systems.
•O filters PostScript print jobs using the standard protocol.
Enable USB Port
O
On*
Enable the front USB drive port.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restrict external network access
Menu item Description
Restrict external network
access
O*
On
Restrict access to network sites.
External network address Specify the network addresses with restricted access.
E‑mail address for notification Specify an e‑mail address to send a notification of logged events.
Ping frequency
1–300 (10*)
Specify the network query interval in seconds.
Subject Specify the subject and message of the notification e‑mail.
Message
Note: An asterisk (*) next to a value indicates the factory default setting.
Google Cloud Print
Menu item Description
Registration
Register
Register the printer to the Google Cloud Print server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 144
Menu item Description
Options
Enable Google Cloud Print
O
On*
Print directly from your Google account.
Options
Enable Local Discovery
O
On*
Allow the registered user and other users on the same subnet to
send jobs to the printer locally.
Options
Enable SSL Peer Verification
O
On*
Verify authenticity of the peer certificate to connect to your Google
account.
Options
Always Print As Image
O*
On
Set the printer to process PDF files as an image for faster printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wi‑Fi Direct
Note: This menu appears only when a direct Wi‑Fi network is the active network.
Menu item Description
SSID Specify the service set identifier (SSID) of the Wi‑Fi network.
Preferred Channel Number
Auto
1–11 (6*)
Show the PSK on the Network Setup Page.
Set PSK Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi
connection.
Show PSK on Setup Page
O
On*
Show the PSK on the Network Setup Page.
Group Owner IP Address Specify the IP address of the group owner.
Auto‑Accept Push Button
Requests
O*
On
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secure.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 145
Security
Login Methods
Manage Permissions
Menu item Description
Function Access
Access Address Book in Apps
Modify Address Book
Manage Shortcuts
Create Profiles
Manage Bookmarks
Flash Drive Print
Flash Drive Color Printing
Flash Drive Scan
Copy Function
Copy Color Printing
Color Dropout
E‑mail Function
Fax Function
FTP Function
Release Held Faxes
Held Jobs Access
Use Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
Initiate Scans Remotely
B/W Print
Color Print
Network Folder ‑ Print
Network Folder ‑ Color Print
Network Folder ‑ Scan
Hard Disk ‑ Print
Hard Disk ‑ Color Print
Hard Disk ‑ Scan
Control access to the printer functions.
Note: Some menu items appear only when a hard disk is installed.
Understanding the printer menus 146
Menu item Description
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function Configuration Menus
Supplies Menu
Option Card Menu
SE Menu
Device Menu
Control access to the printer menu settings.
Device Management
Remote Management
Firmware Updates
Apps Configuration
Operator Panel Lock
Import / Export All Settings
Out of Service Erase
Control access to the printer management options.
Apps
New Apps
Card Copy
Scan Center
Scan Center Custom [x]
Forms and Favorites
Control access to printer applications.
Local Accounts
Menu item Description
Manage Groups/Permissions Show a list of all saved groups in the printer.
Add User
User Name/Password
User Name
Password
PIN
Create local accounts and specify their access to the printer functions,
administrative menus, printer management options, and applications.
Schedule USB Devices
Menu item Description
Schedules
Add New Schedule
Schedule access to the front USB port.
Understanding the printer menus 147
Security Audit Log
Menu item Description
Enable Audit
O*
On
Record the events in the secure audit log and remote syslog.
Enable Remote Syslog
O*
On
Send audit logs to a remote server.
Remote Syslog Server Specify the remote syslog server.
Remote Syslog Port
1–65535 (514*)
Specify the remote syslog port.
Remote Syslog Method
Normal UDP*
Stunnel
Specify a syslog method to transmit logged events to a remote server.
Remote Syslog Facility
0 ‑ Kernel Messages
1 ‑ User‑Level Messages
2 ‑ Mail System
3 ‑ System Daemons
4 ‑ Security/Authorization
Messages*
5 ‑ Messages Generated
Internally by Syslogs
6 ‑ Line Printer Subsystem
7 ‑ Network News Subsystem
8 ‑ UUCP Subsystem
9 ‑ Clock Daemon
10 ‑ Security/Authorization
Messages
11 ‑ FTP Daemon
12 ‑ NTP Subsystem
13 ‑ Log Audit
14 ‑ Log Alert
15 ‑ Clock Daemon
16 ‑ Local Use 0 (local0)
17‑ Local Use 1 (local1)
18 ‑ Local Use 2 (local2)
19 ‑ Local Use 3 (local3)
20 ‑ Local Use 4 (local4)
21 ‑ Local Use 5 (local5)
22 ‑ Local Use 6 (local6)
23 ‑ Local Use 7 (local7)
Specify a facility code that the printer uses when sending log events to a remote
server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 148
Menu item Description
Severity of Events to Log
0 ‑ Emergency
1 ‑ Alert
2 ‑ Critical
3 ‑ Error
4 ‑ Warning*
5 ‑ Notice
6 ‑ Informational
7 ‑ Debug
Specify the priority level cuto for logging messages and events.
Remote Syslog Non‑Logged
Events
O*
On
Send all events, regardless of severity level, to the remote server.
Admin’s E‑mail Address Send e‑mail notification of logged events to the administrator.
E‑mail Log Cleared Alert
O*
On
Send e‑mail notification to the administrator when a log entry is deleted.
E‑mail Log Wrapped Alert
O*
On
Send e‑mail notification to the administrator when the log becomes full and
begins to overwrite the oldest entries.
Log Full Behavior
Wrap Over Older Entries*
E‑mail Log Then Delete All
Entries
Resolve log storage issues when the log fills its allotted memory.
E‑mail % Full Alert
O*
On
Send e‑mail notification to the administrator when the log fills its allotted
memory.
% Full Alert Level
1–99 (90*)
E‑mail Log Exported Alert
O*
On
Send e‑mail notification to the administrator when a log is exported.
E‑mail Log Settings Changed
Alert
O*
On
Send e‑mail notification to the administrator when Enable Audit is set.
Log Line Endings
LF (\n)*
CR (\r)
CRLF (\r\n)
Specify how the log file terminates the end of each line.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 149
Menu item Description
Digitally Sign Exports
O*
On
Add a digital signature to each exported log file.
Clear Log Delete all audit logs.
Export Log
Syslog (RFC 5424)
Syslog (RFC 3164)
CSV
Export a security log to a flash drive.
Note: An asterisk (*) next to a value indicates the factory default setting.
Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged o automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10
Set the number of times an invalid PIN can be entered.
Notes:
•A value of zero turns o this setting.
•When the limit is reached, the print jobs for that user name and PIN are
deleted.
Confidential Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
Notes:
•If this menu item is changed while confidential print jobs reside in the printer
memory or hard disk, then the expiration time for those print jobs does not
change to the new default value.
•If the printer is turned o, then all confidential jobs held in the printer memory
are deleted.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 150
Menu item Description
Repeat Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Verify Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer prints a copy for the user to examine its quality,
before printing the remaining copies.
Reserve Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs for printing later.
Require All Jobs to be Held
O*
On
Set the printer to hold all print jobs.
Keep duplicate documents
O*
On
Set the printer to print other documents with the same file name without overwriting
any of the print jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Disk Encryption
Note: This menu appears only when a hard disk is installed.
Menu item Description
Status
Enabled
Disabled
Enable disk encryption.
Start encryption
Understanding the printer menus 151
Erase Temporary Data Files
Menu item Description
Stored in onboard memory
O*
On
Delete all files stored on the printer memory.
Stored on hard disk
1 Pass Erase*
3 Pass Erase
7 Pass Erase
Delete all files stored on the printer hard disk.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Solutions LDAP Settings
Menu item Description
Follow LDAP Referrals
O*
On
Search the dierent servers in the domain for the logged-in user account.
LDAP Certificate Verification
Ye s
No*
Enable verification of LDAP certificates.
Miscellaneous
Menu item Description
Protected Features
Show*
Hide
Show all the features that Function Access Control (FAC) protects regardless
of the security permission that the user has.
Note: Hide displays only FAC‑protected features that the user has access.
Print Permission
O*
On
Let the user log in before printing.
Default Print Permission Login
User Name/Password*
User Name
Set the default login for Print Permission.
Security Reset Jumper
Enable “Guest” access*
No Eect
Specify user access to the printer.
Notes:
•The jumper is located beside a lock icon on the controller board.
•Enable “Guest” access provides anyone access to all aspects of the
printer.
•No Eect may make access to the printer impossible when the required
security information is unavailable.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 152
Menu item Description
Minimum Password Length
0–32
Specify the password length.
Note: An asterisk (*) next to a value indicates the factory default setting.
Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer menus.
Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.
Print
Menu item Description
Print Fonts
PCL Fonts
PS Fonts
Print samples and information about the fonts that are available in each printer
language.
Print Directory Print the resources that are stored in the flash drive or hard disk.
Note: This menu item appears only when a flash drive or hard disk is
installed.
Shortcuts
Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Fax Shortcuts
Copy Shortcuts
E‑mail Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Understanding the printer menus 153
Fax
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Note: This menu item appears only when Enable Job Log is set to On.
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Note: This menu item appears only when Enable Job Log is set to On.
Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using
Wi‑Fi Direct.
Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.
Help
Menu item Description
Print All Guides Prints all the guides
Color Quality Guide Provides information about solving color quality issues
Connection Guide Provides information about connecting the printer locally (USB) or to a network
Copy Guide Provides information about making a copy and configuring the settings
E‑mail Guide Provides information about sending an e‑mail and configuring the settings
Fax Guide Provides information about sending a fax and configuring the settings
Information Guide Provides information about the printer
Media Guide Provides information about loading paper and specialty media
Moving Guide Provides information about moving, locating, or shipping the printer
Print Quality Guide Provides information about solving print quality issues
Scan Guide Provides information about scanning a document and configuring the settings
Supplies Guide Provides information about ordering supplies
Understanding the printer menus 154
Troubleshooting
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Cleaning the Scanner Print instructions on how to clean the scanner.
Understanding the printer menus 155
Securing the printer
Locating the security slot
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Erasing printer memory
To erase volatile memory or buered data in your printer, turn o the printer.
To erase nonvolatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE.
3Select Start initial setup wizard or Leave printer oine, and then touch Next.
4Start the operation.
Erasing printer hard disk memory
1From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2Select the Sanitize all information on hard disk check box, and then touch ERASE.
3Select a method to erase data.
4Start the operation.
Note: This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
Securing the printer 156
Encrypting the printer hard disk
This process erases all contents in the hard disk. If necessary, back up important data from the printer before
starting the encryption.
1From the home screen, touch Settings > Security > Disk Encryption > Start encryption.
2Follow the instructions on the display.
Notes:
•To avoid loss of data, do not turn o the printer during the encryption process.
•This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
•After encryption, the printer automatically restarts.
Restoring factory default settings
1From the home screen, touch Settings > Device > Restore Factory Defaults.
2Tou ch Restore Settings > select the settings that you want to restore > RESTORE.
3Start the operation.
Statement of Volatility
Type of memory Description
Volatile memory The printer uses standard random access memory (RAM)
to buer temporarily user data during simple print and
copy jobs.
Non-volatile memory The printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store the operating system, printer settings, network
information, scanner and bookmark settings, and
embedded solutions.
Hard disk memory Some printers may have a hard disk drive installed. The
printer hard disk is designed for printer-specific
functionality. The hard disk lets the printer retain buered
user data from complex print jobs, form data, and font
data.
Erase the content of any installed printer memory in the following circumstances:
•The printer is decommissioned.
•The printer hard disk is replaced.
•The printer is moved to a dierent department or location.
•The printer is serviced by someone from outside your organization.
•The printer is removed from your premises for service.
•The printer is sold to another organization.
Securing the printer 157
Disposing of a printer hard disk
•Degaussing—Flushes the hard disk with a magnetic field that erases stored data
•Crushing—Physically compresses the hard disk to break component parts and render them unreadable
•Milling—Physically shreds the hard disk into small metal bits
Note: To guarantee that all data are completely erased, destroy physically each hard disk where data is
stored.
Securing the printer 158
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Networking
Note: Purchase a MarkNetTM N8370 wireless print server first before setting up the printer on a wireless
network. For information on installing the wireless print server, see the setup sheet that came with the
option.
Connecting the printer to a Wi‑Fi network
Make sure that Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network
Overview > Active Adapter.
Using the control panel
1From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose
Network.
2Select a Wi‑Fi network, and then type the network password.
Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial
setup.
Using Lexmark Mobile Assistant
1Depending on your mobile device, download the Lexmark Mobile Assistant application from either the
Google Play store or App Store online store.
2From the printer home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App >
Printer ID.
3From your mobile device, launch the application, and then accept the Terms of Use.
Note: If necessary, grant permissions.
4Tap Connect to Printer > Go to Wi‑Fi Settings.
5Connect your mobile device to the printer wireless network.
6Return to the application, and then tap Setup Wi-Fi Connection
7Select a Wi-Fi network, and then type the network password.
8Tap Done.
Maintaining the printer 159
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
(WPS)
Before you begin, make sure that:
•The access point (wireless router) is WPS‑certified or WPS‑compatible. For more information, see the
documentation that came with your access point.
•A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
•Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview
> Active Adapter.
Using the Push Button method
1From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push
Button Method.
2Follow the instructions on the display.
Using the personal identification number (PIN) method
1From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN
Method.
2Copy the eight‑digit WPS PIN.
3Open a web browser, and then type the IP address of your access point in the address field.
Notes:
•To know the IP address, see the documentation that came with your access point.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
4Access the WPS settings. For more information, see the documentation that came with your access point.
5Enter the eight‑digit PIN, and then save the changes.
Connecting a mobile device to the printer
Before connecting your mobile device, make sure to do the following:
•Enable Wi‑Fi Direct in the printer. From the control panel, navigate to: Settings > Network/Ports > Wireless
> Enable Wi‑Fi Direct.
•Show the preshared key (PSK) on the Network Setup Page. From the control panel, navigate to: Settings >
Network/Ports > Wi‑Fi Direct > Show PSK on Setup Page.
•Print the Network Setup Page. From the control panel, navigate to: Settings > Reports > Network > Network
Setup Page.
Connecting using Wi‑Fi Direct
1From the mobile device, go to the settings menu.
2Enable Wi‑Fi, and then tap Wi‑Fi Direct.
3Select the printer SSID.
4Confirm the connection on the printer control panel.
Maintaining the printer 160
Connecting using Wi‑Fi
1From the mobile device, go to the settings menu.
2Tap Wi‑Fi, and then select the printer SSID.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the SSID.
3Enter the PSK.
Note: The PSK is the password.
Notes:
•You can change the SSID on the control panel. Navigate to: Settings > Network/Ports > Wi‑Fi Direct >
SSID.
•You can also change the PSK on the control panel. Navigate to: Settings > Network/Ports > Wi‑Fi Direct
> Set PSK.
Changing the printer port settings after installing an internal solutions port
Notes:
•If the printer has a static IP address, then do not change the configuration.
•If the computers are configured to use the network name instead of an IP address, then do not change
the configuration.
•If you are adding a wireless internal solutions port (ISP) to a printer previously configured for an Ethernet
connection, then disconnect the printer from the Ethernet network.
For Windows users
1Open the printers folder.
2From the shortcut menu of the printer with the new ISP, open the printer properties.
3Configure the port from the list.
4Update the IP address.
5Apply the changes.
For Macintosh users
1From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2Type the IP address in the address field.
3Apply the changes.
Deactivating the Wi‑Fi network
1From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard
Network.
2Follow the instructions on the display.
Maintaining the printer 161
Setting up serial printing (Windows only)
1Set the parameters in the printer.
aFrom the control panel, navigate to the menu for the port settings.
bLocate the menu for the serial port settings, and then adjust the settings, if necessary.
cApply the changes.
2From your computer, open the printers folder, and then select your printer.
3Open the printer properties, and then select the COM port from the list.
4Set the COM port parameters in Device Manager.
Notes:
•Serial printing reduces printing speed.
•Make sure that the serial cable is connected to the serial port on your printer.
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
•Perform this task after every few months.
•Damage to the printer caused by improper handling is not covered by the printer warranty.
1Turn o the printer, and then unplug the power cord from the electrical outlet.
2Remove paper from the standard bin and multipurpose feeder.
3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
•Do not use household cleaners or detergents, as they may damage the finish of the printer.
•Make sure that all areas of the printer are dry after cleaning.
5Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Maintaining the printer 162
Cleaning the scanner
1Open the scanner cover.
2Using a damp, soft, lint-free cloth, wipe the following areas:
•ADF glass
•ADF glass pad
Maintaining the printer 163
•Scanner glass
•Scanner glass pad
3Close the scanner cover.
Maintaining the printer 164
Cleaning the printhead lens
1Open door A.
2Remove the waste toner bottle.
3Using the printhead wiper, clean the printhead lens.
4Insert the wiper back into place.
Maintaining the printer 165
5Insert the waste toner bottle, and then close the door.
Emptying the hole punch box
1Open door H.
Maintaining the printer 166
2Remove, and then empty the hole punch box.
3Insert the hole punch box.
4Close the door.
Maintaining the printer 167
Ordering parts and supplies
To order parts and supplies in the U.S., contact 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where
you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Checking the status of parts and supplies
1From the home screen, touch Status/Supplies.
2Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Ordering toner cartridges
Notes:
•The estimated cartridge yield is based on the ISO/IEC 19798 standard.
•Extremely low print coverage for extended periods of time may negatively aect actual yield.
Lexmark CX920, CX921, CX922, CX923, and CX924 toner cartridges
Toner cartridges Part number
Black 76C00K0
Cyan 76C00C0
Magenta 76C00M0
Yellow 76C00Y0
Maintaining the printer 168
Lexmark CX921, CX922, CX923, and CX924 toner cartridges
High yield toner cartridges Part number
Black 86C0HK0
Cyan 76C0HC0
Magenta 76C0HM0
Yellow 76C0HY0
Lexmark CX927 toner cartridges
Toner cartridges Part number
Black 77B00K0
Cyan 77B00C0
Magenta 77B00M0
Yellow 77B00Y0
Ordering a photoconductor unit
Item Part number
Black photoconductor unit 76C0PK0
Color photoconductor unit 76C0PV0
Ordering a waste toner bottle
Item Part number
Waste toner bottle 54G0W00
Ordering staple cartridges
Item Part number
Staple cartridges 25A0013
Ordering maintenance kits
Lexmark CX920, CX921, CX922, CX923, CX924, and CX927 maintenance kits
Maintenance kits Part number
200K ADF maintenance kit 41X1592
200K MPF maintenance kit 41X1977
600K CMY developer maintenance kit 41X1594
Black developer maintenance kit 41X1598
Maintaining the printer 169
Maintenance kits Part number
HCF rollers maintenance kit 41X1874
Lexmark CX922, CX923, and CX924 maintenance kits
Maintenance kits Part number
300K transfer belt maintenance kit 41X2090
Fuser maintenance kit 41X1505
Lexmark CX920, CX921, and CX927 maintenance kits
Maintenance kits Part number
300K transfer belt maintenance kit 41X1593
Fuser maintenance kit, 100 V 41X2060
Fuser maintenance kit, 110 V 41X2061
Fuser maintenance kit, 120 V 41X1860
Fuser maintenance kit, 230 V 41X1861
Configuring supply notifications
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Notifications.
3From the Supplies menu, click Custom Supply Notifications.
4Select a notification for each supply item.
5Apply the changes.
Maintaining the printer 170
Replacing parts and supplies
Replacing a toner cartridge
1Open door A.
2Remove the toner cartridge.
3Unpack the new toner cartridge.
4Shake the toner cartridge three times.
Maintaining the printer 171
5Insert the new toner cartridge.
6Remove the waste toner bottle.
Maintaining the printer 172
7Using the printhead wiper, clean the printhead lens.
8Insert the wiper back into place.
9Insert the waste toner bottle, and then close the door.
Maintaining the printer 173
Replacing a photoconductor unit
1Open door A.
2Remove the waste toner bottle.
3Remove the photoconductor unit.
Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before
touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal
surface in an area away from the symbol.
Maintaining the printer 174
4Unpack the new photoconductor unit.
Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than one
minute. Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of
future print jobs.
Maintaining the printer 175
5Insert the new photoconductor unit.
6Using the printhead wiper, clean the printhead lens.
7Insert the wiper back into place.
Maintaining the printer 176
8Insert the waste toner bottle, and then close the door.
Maintaining the printer 177
Replacing the waste toner bottle
1Open door A.
2Remove the waste toner bottle.
3Using the printhead wiper, clean the printhead lens.
4Insert the wiper back to into place.
5Unpack the new waste toner bottle.
Maintaining the printer 178
6Insert the new waste toner bottle, and then close the door.
Replacing the pick, feed, and separator rollers
1Pick roller
2Feed roller
3Separator roller
Maintaining the printer 179
1Turn o the printer.
2Remove all the trays.
•Standard tray
•Optional 2500‑sheet tray
Notes:
–Use the screwdriver stored inside door A.
–To remove the optional 2 x 500‑sheet tray, follow the procedure in removing the standard tray.
Maintaining the printer 180
3Open door C.
Notes:
•Make sure that the door does not hit any cable attached to the printer.
•If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer 181
4Open door D.
Notes:
•Door D is only accessible if an optional 2500‑ or 2 x 500‑sheet tray is installed.
•If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
Maintaining the printer 182
5Locate the rollers.
6Remove the rollers.
7Insert the new rollers until they click into place.
Note: Make sure to insert the rollers to their proper places.
8Close doors D and C.
9Insert the trays, and then turn on the printer.
Maintaining the printer 183
Replacing the transfer belt
1Turn o the printer.
2Open door C.
Notes:
•Make sure that the door does not hit any cable attached to the printer.
•If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer 184
3Using the screwdriver stored inside door A, remove the door stopper.
4Loosen the screws that secure the transfer belt.
Maintaining the printer 185
5Remove the paper guide.
6Remove the transfer belt.
7Unpack the new transfer belt.
Warning—Potential Damage: Do not touch the transfer belt. Doing so may aect the quality of future
print jobs.
8Insert the new transfer belt until it clicks into place.
Maintaining the printer 186
9Using the printhead wiper, clean the printhead lens.
10 Insert the paper guide.
11 Secure the transfer belt.
12 Reattach the door stopper.
13 Close the door, and then turn on the printer.
Replacing the transfer roller
1Open door C.
Notes:
•Make sure that the door does not hit any cable attached to the printer.
•If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Maintaining the printer 187
2Remove the transfer roller.
3Unpack the new transfer roller.
4Insert the new transfer roller until it clicks into place.
5Close the door.
Maintaining the printer 188
Replacing the ADF separator roller
1Turn o the printer.
2Remove the ADF separator pad.
Maintaining the printer 189
3Remove the ADF separator roller.
4Unpack the new separator roller.
5Insert the new separator roller.
Maintaining the printer 190
6Insert the separator pad.
7Turn on the printer.
Replacing the ADF pick and feed rollers
1Turn o the printer.
Maintaining the printer 191
2Open door B.
3Remove the ADF pick and feed rollers.
4Unpack the new pick and feed rollers.
Maintaining the printer 192
5Insert the new pick and feed rollers.
6Close the door, and then turn on the printer.
Replacing the staple cartridge
Replacing the staple cartridge in the staple finisher
1Slide the staple finisher.
Maintaining the printer 193
2Remove the empty staple cartridge.
3Unpack the new staple cartridge.
Maintaining the printer 194
4Insert the new staple cartridge until it clicks into place.
5Slide the finisher back into place.
Replacing the staple cartridge in the staple, hole punch finisher
1Open door H.
Maintaining the printer 195
2Remove the staple cartridge.
3Unpack the new staple cartridge.
4Insert the new staple cartridge until it clicks into place.
5Close the door.
Maintaining the printer 196
Replacing the staple cartridge in the booklet finisher
1Open door H, and then pull out the booklet maker.
2Remove the staple cartridge.
3Unpack the new staple cartridge.
Maintaining the printer 197
4Insert the new staple cartridge until it clicks into place.
5Push the booklet maker back into place, and then close the door.
Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
•If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
Maintaining the printer 198
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to http://support.lexmark.com or contact customer support.
Saving energy and paper
Configuring the power save mode settings
Sleep mode
1From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode.
2Specify the amount of time that the printer stays idle before it enters Sleep Mode.
Hibernate mode
1From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout.
2Select the amount of time that the printer stays idle before it enters Hibernate mode.
Notes:
•For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.
•The Embedded Web Server is disabled when the printer is in Hibernate mode.
Adjusting the brightness of the printer display
1From the home screen, touch Settings > Device > Preferences > Screen Brightness.
2Adjust the setting.
Conserving supplies
•Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
•Print multiple pages on a single sheet of paper.
•Use the preview feature to see how the document looks like before printing it.
•Print one copy of the document to check its content and format for accuracy.
Maintaining the printer 199
Recycling
Recycling Lexmark products
To return Lexmark products for recycling:
1Go to www.lexmark.com/recycle.
2Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most ecient and environmentally sensitive manner and that there is less packaging to
dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also oers recycling of packaging components in some countries or regions. For more
information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Maintaining the printer 200
Clearing jams
Avoiding jams
Load paper properly
•Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
•Do not load or remove a tray while the printer is printing.
•Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
•Do not slide paper into the tray. Load paper as shown in the illustration.
•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
•Push the tray firmly into the printer after loading paper.
Use recommended paper
•Use only recommended paper or specialty media.
•Do not load paper that is wrinkled, creased, damp, bent, or curled.
Clearing jams 201
•Flex, fan, and align the paper edges before loading.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, weights, or types in the same tray.
•Make sure that the paper size and type are set correctly on the computer or printer control panel.
•Store paper according to manufacturer recommendations.
Identifying jam locations
Note: When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam locations
1Automatic document feeder (ADF)
2Door C
3Door D
4Multipurpose feeder
53000‑sheet tray
62 x 500‑ or 2500‑sheet tray
Clearing jams 202
Jam locations
7Staple finisher
8Finisher
•Booklet finisher
•Staple, hole punch finisher
Paper jam in the automatic document feeder
1Remove all original documents from the ADF tray.
2Open door B.
3Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4Close the door.
Clearing jams 203
5Open door B1.
6Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
7Close the door.
Paper jam in the multipurpose feeder
1Remove paper from the multipurpose feeder.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 204
3Open door C to remove any paper fragments.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Notes:
•Make sure that the door does not hit any cable attached to the printer.
•If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
4Close the door.
5Flex, fan, and align the paper edges before loading.
6Reload paper.
Paper jam in door C
1Open door C.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Clearing jams 205
Notes:
•Make sure that the door does not hit any cable attached to the printer.
•If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
2Remove the jammed paper from any of the following locations.
Note: Make sure that all paper fragments are removed.
•Fuser area
Clearing jams 206
•Below the fuser area
•Duplex area
Clearing jams 207
•Above the duplex area
3Open the standard trays, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4Close the trays, and then close the door.
Clearing jams 208
Paper jam in door D
1Open door D, and then remove the jammed paper.
Notes:
•If a 3000‑sheet tray is installed, then slide the tray to the right to open the door.
•Open door C to make sure that all paper fragments are removed, and then close the door.
2Open the optional tray, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 209
3Close the tray, and then close the door.
Paper jam in the 3000‑sheet tray
1Slide the 3000‑sheet tray.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 210
3Open door F, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
4Close the door, and then slide the tray back into place.
Paper jam in the booklet finisher
1Open door G, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 211
2Open door J.
Clearing jams 212
3Open door H.
4Remove the jammed paper from any of the following locations.
Note: Make sure that all paper fragments are removed.
•Door J
Clearing jams 213
•Areas H1 and H2
•Area H6
Clearing jams 214
5Pull out the booklet maker.
6Remove the jammed paper from any of the following locations.
Note: Make sure that all paper fragments are removed.
•Area H8
•Area H9
Clearing jams 215
•Area H10
7Push the booklet maker back into place.
8Close doors H and J.
Paper jam in the staple finisher
1Remove paper from the staple finisher bin.
2Slide the staple finisher, and then remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 216
If necessary, turn the spinner wheel G1 downward to feed the jammed paper into the finisher bin, and then
remove the jammed paper.
3Slide the finisher back into place.
Staple jam in the staple finisher
1Slide the staple finisher.
Clearing jams 217
2Remove the staple cartridge holder.
3Remove the loose staples.
Clearing jams 218
4Insert the staple cartridge holder until it clicks into place.
5Slide the finisher back into place.
Staple jam in the staple, hole punch finisher
1Open door H.
Clearing jams 219
2Remove the staple cartridge holder.
3Remove the loose staples.
Clearing jams 220
4Insert the staple cartridge holder until it clicks into place.
5Close the door.
Staple jam in the booklet finisher
1Open door H, and then pull out the booklet maker.
Clearing jams 221
2Remove the staple cartridge holder.
3Remove the loose staples.
Clearing jams 222
4Insert the staple cartridge holder until it clicks into place.
5Push the booklet maker back into place, and then close the door.
Clearing jams 223
Troubleshooting
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
Notes:
•View the IP address on the home screen.
•An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
•Internet Explorer version 11 or later
•Microsoft Edge
•Safari version 6 or later
•Google ChromeTM version 32 or later
•Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Troubleshooting 224
Action Yes No
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact customer
support.
Unable to read flash drive
Action Yes No
Step 1
Check if the printer is not busy processing another print, copy,
scan, or fax job.
Is the printer ready?
Go to step 2. Wait for the printer to
finish processing the
other job.
Step 2
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 48.
Is the flash drive supported?
Go to step 3. Insert a supported
flash drive.
Step 3
Remove, and then insert the flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Contact customer
support.
Enabling the USB port
From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.
Checking the printer connectivity
1From the home screen, touch Settings > Reports > Network > Network Setup Page.
2Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
900.xy error
Turn o the printer, wait for about 10 seconds, and then turn on the printer.
Troubleshooting 225
Hardware options problems
Cannot detect internal option
Action Yes No
Step 1
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Print the Menu Settings Page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4. Go to step 3.
Step 3
Check if the internal option is installed properly into the controller
board.
aTurn o the printer, and then unplug the power cord from the
electrical outlet.
bMake sure that the internal option is installed in the appropriate
connector in the controller board.
cConnect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the internal option operate correctly?
The problem is
solved.
Go to step 4.
Step 4
aCheck if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see “Adding available options in the print driver”
on page 312.
bResend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact customer
support.
Defective flash detected
Try one or more of the following:
•Replace the defective flash memory.
•From the printer control panel, select Continue to ignore the message and continue printing.
Troubleshooting 226
•Cancel the current print job.
Not enough free space in flash memory for resources
Try one or more of the following:
•From the printer control panel, select Continue to clear the message and continue printing.
•Delete fonts, macros, and other data stored in the flash memory.
•Install flash memory with larger capacity.
Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Unformatted flash detected
Try one or more of the following:
•From the control panel, select Continue to stop the defragmentation and continue printing.
•Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and needs to be
replaced.
Issues with supplies
Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, from the control panel, press and hold X and # simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and
supplies” on page 168.
If the printer does not print after pressing and holding X and # simultaneously for 15 seconds, then reset
the supply usage counter.
1From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters
2Select the part or supply that you want to reset, and then select Start.
Troubleshooting 227
3Read the warning message, and then select Continue.
4Press and hold X and # simultaneously for 15 seconds to clear the message.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Scanner maintenance required, use ADF Kit
The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or
contact your service representative, and then report the message.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
aUse an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
bSend the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
aMake sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bSend the print job.
Does the envelope seal when printing?
Contact customer
support.
The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
aFrom the control panel, navigate to:
Settings > Print > Layout > Collate
bTo uch On [1,2,1,2,1,2].
cPrint the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Troubleshooting 228
Action Yes No
Step 2
aFrom the document that you are trying to print, open the Print
dialog, and then select Collate.
bPrint the document.
Is the document collated correctly?
The problem is
solved.
Go to step 3.
Step 3
aReduce the number of pages to print.
bPrint the document.
Are the pages collated correctly?
The problem is
solved.
Contact customer
support.
Tray linking does not work
Action Yes No
Step 1
aCheck if the trays contain the same paper size and paper type.
bCheck if the paper guides are positioned correctly.
cPrint the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
aFrom the control panel, touch Settings > Paper > Tray
Configuration > Paper Size/Type
bSet the paper size and paper type to match the paper loaded
in the linked trays.
cPrint the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
aMake sure that Tray Linking is set to Automatic. For more
information, see “Linking trays” on page 35.
bPrint the document.
Do the trays link correctly?
The problem is
solved.
Contact customer
support.
Check tray connection
Try one or more of the following:
•Turn o the printer, wait for about 10 seconds, and then turn it back on.
If the error occurs a second time, then:
1Turn o the printer.
2Unplug the power cord from the electrical outlet.
Troubleshooting 229
3Remove the indicated tray.
4Insert the tray.
5Connect the power cord to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the
power cord to an appropriately rated and properly grounded electrical outlet that is near
the product and easily accessible.
6Turn on the printer.
If the error occurs again, then:
1Turn o the printer.
2Unplug the power cord from the electrical outlet.
3Remove the indicated tray.
4Contact customer support.
•From the control panel, select Continue to clear the message and resume printing.
Paper frequently jams
Action Yes No
Step 1
aRemove the tray.
bCheck if paper is loaded correctly.
Notes:
•Make sure that the paper guides are positioned correctly.
•Make sure that the stack height is below the maximum
paper fill indicator.
•Make sure to print on recommended paper size and type.
cInsert the tray.
dPrint the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
aFrom the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bSet the correct paper size and type.
cPrint the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Troubleshooting 230
Action Yes No
Step 3
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Do paper jams occur frequently?
Contact customer
support.
The problem is
solved.
Jammed pages are not reprinted
Action Yes No
aFrom the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
bIn the Jam Recovery menu, select On or Auto.
cPrint the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact customer
support.
Printing problems
Confidential and other held documents do not print
Action Yes No
Step 1
aFrom the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
bPrint the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
•Delete the print job, and then send it again.
•For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Troubleshooting 231
Action Yes No
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
aOpen the Printing Preferences dialog.
bFrom the Print and Hold section, select Keep duplicate
documents.
cEnter a PIN.
dResend the print job.
For Macintosh users
aSave and name each job dierently.
bSend the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
aDelete some held jobs to free up printer memory.
bResend the print job.
Are the documents printed?
The problem is
solved.
Go to step 5.
Step 5
aAdd printer memory.
bResend the print job.
Are the documents printed?
The problem is
solved.
Contact customer
support.
Slow printing
Action Yes No
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Go to step 2. The problem is
solved.
Step 2
aMake sure that the printer is not in Quiet Mode.
From the home screen, touch Settings > Device > Maintenance
> Configuration Menu > Device Operations > Quiet Mode.
bPrint the document.
Is the printer printing slow?
Go to step 3. The problem is
solved.
Troubleshooting 232
Action Yes No
Step 3
aDepending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
bSet the resolution to 2400 Image Q.
cPrint the document.
Is the printer printing slow?
Go to step 4. The problem is
solved.
Step 4
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
•Heavier paper prints more slowly.
•Paper narrower than letter, A4, and legal may print more
slowly.
bPrint the document.
Is the printer printing slow?
Go to step 5. The problem is
solved.
Step 5
aMake sure that the printer settings for texture and weight match
the paper being loaded.
From the home screen, touch Settings > Paper > Media
Configuration > Media Types.
Note: Rough paper texture and heavy paper weight may print
more slowly.
bPrint the document.
Is the printer printing slow?
Go to step 6. The problem is
solved.
Step 6
Remove held jobs.
Is the printer printing slow?
Go to step 7. The problem is
solved.
Troubleshooting 233
Action Yes No
Step 7
aMake sure that the printer is not overheating.
Notes:
•Allow the printer to cool down after a long print job.
•Observe the recommended ambient temperature for the
printer. For more information, see “Selecting a location
for the printer” on page 11.
bPrint the document.
Is the printer printing slow?
Contact customer
support.
The problem is
solved.
Print jobs do not print
Action Yes No
Step 1
aFrom the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
aCheck if the printer is on.
bResolve any error messages that appear on the display.
cPrint the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
aCheck if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
aTurn o the printer, wait for about 10 seconds, and then turn on
the printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Troubleshooting 234
Action Yes No
Step 5
aRemove, and then reinstall the print driver.
bPrint the document.
Is the document printed?
The problem is
solved.
Contact customer
support.
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the printer printing blank or white pages?
Contact customer
support.
The problem is
solved.
Dark print
Troubleshooting 235
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Is the print too dark?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, reduce toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to:
Settings > Print > Quality > Toner Darkness
bPrint the document.
Is the print too dark?
Go to step 3. The problem is
solved.
Step 3
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Is the print too dark?
Go to step 4. The problem is
solved.
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
aReplace textured or rough paper with plain paper.
bPrint the document.
Is the print too dark?
Go to step 6. The problem is
solved.
Troubleshooting 236
Action Yes No
Step 6
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print too dark?
Contact customer
support.
The problem is
solved.
Ghost images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aLoad the tray with the correct paper type.
bPrint the document.
Do ghost images appear on prints?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Do ghost images appear on prints?
Go to step 3. The problem is
solved.
Troubleshooting 237
Action Yes No
Step 3
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Do ghost images appear on prints?
Go to step 4. The problem is
solved.
Step 4
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do ghost images appear on prints?
Contact customer
support.
The problem is
solved.
Gray or colored background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Does gray or colored background appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 238
Action Yes No
Step 2
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Does gray or colored background appear on prints?
Contact customer
support.
The problem is
solved.
Incorrect margins
Action Yes No
Step 1
aAdjust the paper guides to the correct position for the paper
loaded.
bPrint the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
Step 2
aSet the paper size from the control panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Are the margins correct?
The problem is
solved.
Go to step 3.
Step 3
aDepending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Note: Make sure that the setting matches the paper loaded.
bPrint the document.
Are the margins correct?
The problem is
solved.
Contact customer
support.
Troubleshooting 239
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aPerform Color Adjust.
From the control panel, navigate to:
Settings > Print > Quality > Advanced Imaging > Color Adjust
bPrint the document.
Is the print light?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, increase toner darkness
from the Printing Preferences or Print dialog.
Note: You can also change the setting on the printer control
panel. Navigate to:
Settings > Print > Quality > Toner Darkness
bPrint the document.
Is the print light?
Go to step 3. The problem is
solved.
Step 3
aTurn o Color Saver.
From the control panel, navigate to:
Settings > Print > Quality > Color Saver
bPrint the document.
Is the print light?
Go to step 4. The problem is
solved.
Troubleshooting 240
Action Yes No
Step 4
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
Check if paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 6. Go to step 7.
Step 6
aReplace textured or rough paper with plain paper.
bPrint the document.
Is the print light?
Go to step 7. The problem is
solved.
Step 7
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print light?
Go to step 8. The problem is
solved.
Step 8
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the print light?
Contact customer
support.
The problem is
solved.
Troubleshooting 241
Missing colors
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
aRemove the toner cartridge of the missing color.
bRemove the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
cRemove, and then insert the developer unit of the missing color.
dInsert the imaging kit.
eInsert the toner cartridge.
fPrint the document.
Are some colors missing on prints?
Contact customer
support.
The problem is
solved.
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 242
Action Yes No
Step 1
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 2. Contact customer
support.
Step 2
aFrom the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bCheck if the paper size and paper type settings match the
paper loaded.
Note: Make sure that paper does not have texture or rough
finishes.
Do the settings match?
Go to step 4. Go to step 3.
Step 3
aDepending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: Make sure that the settings match the paper loaded.
bPrint the document.
Is the print mottled?
Go to step 4. The problem is
solved.
Step 4
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print mottled?
Go to step 5. The problem is
solved.
Step 5
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the print mottled?
Contact customer
support.
The problem is
solved.
Troubleshooting 243
Paper curl
Action Yes No
Step 1
aAdjust the guides in the tray to the correct position for the paper
loaded.
bPrint the document.
Is the paper curled?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Is the paper curled?
Go to step 3. The problem is
solved.
Step 3
Print on the other side of the paper.
aRemove paper, flip it over, and then reload paper.
bPrint the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Step 4
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the paper curled?
Contact customer
support.
The problem is
solved.
Troubleshooting 244
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aAdjust the paper guides in the tray to the correct position for
the paper loaded.
bPrint the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print crooked or skewed?
Go to step 3. The problem is
solved.
Step 3
aCheck if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
bPrint the document.
Is the print crooked or skewed?
Contact customer
support.
The problem is
solved.
Solid color or black images
Troubleshooting 245
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
aRemove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the printer printing solid color or black images?
Contact customer
support.
The problem is
solved.
Text or images cut o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aAdjust the paper guides in the tray to the correct position for
the paper loaded.
bPrint the document.
Are text or images cut o?
Go to step 2. The problem is
solved.
Troubleshooting 246
Action Yes No
Step 2
aDepending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Are text or images cut o?
Go to step 3. The problem is
solved.
Step 3
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Are text or images cut o?
Contact customer
support.
The problem is
solved.
Toner easily rubs o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 247
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Does toner easily rub o?
Go to step 2. The problem is
solved.
Step 2
aCheck if the paper weight is supported.
Note: If paper weight is not supported, then load a supported
one.
bPrint the document.
Does toner easily rub o?
Go to step 3. The problem is
solved.
Step 3
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Does toner easily rub o?
Contact customer
support.
The problem is
solved.
Uneven print density
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 248
Action Yes No
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the print density uneven?
Contact customer
support.
The problem is
solved.
Horizontal dark lines
Notes:
•Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
•If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Do dark lines appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 249
Action Yes No
Step 2
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
bPrint the document.
Do dark lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do dark lines appear on prints?
Contact customer
support.
The problem is
solved.
Horizontal white lines
Notes:
•Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to navigate through the settings.
•If horizontal white lines keep appearing on your prints, then see the “Repeating defects” topic.
Troubleshooting 250
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Do horizontal white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light can cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do horizontal white lines appear on prints?
Contact customer
support.
The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 251
Action Yes No
Step 1
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bPrint the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
Check if you are using the recommended paper type.
aLoad the paper source with the recommended paper type.
bPrint the document.
Do vertical white lines appear on prints?
Go to step 3. The problem is
solved.
Step 3
aRemove, and then insert the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging kit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do vertical white lines appear on prints?
Contact customer
support.
The problem is
solved.
Repeating defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
navigate through the settings.
Troubleshooting 252
Action Yes No
aUsing the Print Quality Test Pages, measure the distance
between the repeating defects on the aected color page.
bCheck if the repeating defects match any of the following
measurements:
Imaging kit
•94.20 mm (3.71 in.)
•29.80 mm (1.17 in.)
•23.20 mm (0.91 in.)
Developer unit
•43.90 mm (1.73 in.)
•45.50 mm (1.79 in.)
Transfer module
•37.70 mm (1.48 in.)
•78.50 mm (3.09 in.)
•55 mm (2.17 in.)
Fuser
•79.80 mm (3.14 in.)
•94.30 mm (3.71 in.)
Do the repeating defects match any of the measurements?
Take note of the
distance, and then
contact customer
support.
Take note of the
distance, and then
contact customer
support.
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Troubleshooting 253
Action Yes No
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Step 6
Turn o the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 8.
Step 8
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact customer
support.
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
aCheck if you are printing on the correct paper.
bPrint the document.
Is the document printed on the correct paper?
Go to step 2. Load the correct
paper size and paper
type.
Troubleshooting 254
Action Yes No
Step 2
aDepending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bMake sure that the settings match the paper loaded.
cPrint the document.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
aCheck if the trays are linked.
For more information, see “Linking trays” on page 35.
bPrint the document.
Is the document printed from the correct tray?
The problem is
solved.
Contact customer
support.
Color quality problems
Adjusting toner darkness
1From the home screen, touch Settings > Print > Quality.
2Adjust the toner darkness.
3Apply the changes.
Modifying the colors in printed output
1From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction.
2In the Color Correction menu, touch Manual > Color Correction Content.
3Choose the appropriate color conversion setting.
Troubleshooting 255
Object type Color conversion tables
RGB Image
RGB Text
RGB Graphics
•Vivid—Produces brighter, more saturated colors and may be
applied to all incoming color formats.
•sRGB Display—Produces an output that approximates the colors
shown on a computer monitor. Black toner usage is optimized for
printing photographs.
•Display‑True Black—Produces an output that approximates the
colors shown on a computer monitor. This setting uses only black
toner to create all levels of neutral gray.
•sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black toner usage is optimized for
printing business graphics.
•O
CMYK Image
CMYK Text
CMYK Graphics
•US CMYK—Applies color correction to approximate the
Specifications for Web Oset Publishing (SWOP) color output.
•Euro CMYK—Applies color correction to approximate Euroscale
color output.
•Vivid CMYK—Increases the color saturation of the US CMYK color
correction setting.
•O
FAQ about color printing
What is RGB color?
RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce
a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors
observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.
What is CMYK color?
CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black
used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various
amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color
laser printers create colors in this manner.
How is color specified in a document to be printed?
Software programs are used to specify and modify the document color using RGB or CMYK color
combinations. For more information, see the software program Help topics.
How does the printer know what color to print?
When printing a document, information describing the type and color of each object is sent to the printer and
is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta,
yellow, and black toner used to produce the color you want. The object information determines the application
of color conversion tables. For example, it is possible to apply one type of color conversion table to text while
applying a dierent color conversion table to photographic images.
Troubleshooting 256
What is manual color correction?
When manual color correction is enabled, the printer employs user‑selected color conversion tables to
process objects. Manual color correction settings are specific to the type of object being printed (text,
graphics, or images). It is also specific to how the color of the object is specified in the software program
(RGB or CMYK combinations). To apply a dierent color conversion table manually, see “Modifying the colors
in printed output” on page 255.
If the software program does not specify colors with RGB or CMYK combinations, then manual color correction
is not useful. It is also not eective if the software program or the computer operating system controls the
adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for
the documents.
How can I match a particular color (such as a corporate logo)?
From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available
from the Color Samples page of the Embedded Web Server. Selecting any sample set generates
multiple‑page prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination,
depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB
combination labeled on the box through the selected color conversion table.
By examining Color Samples sets, you can identify the box with color closest to the color being matched.
The color combination labeled on the box can then be used for modifying the color of the object in a software
program. For more information, see the software program Help topics. Manual color correction may be
necessary to use the selected color conversion table for the particular object.
Selecting which Color Samples set to use for a particular color‑matching problem depends on:
•The Color Correction setting being used (Auto, O, or Manual)
•The type of object being printed (text, graphics, or images)
•How the color of the object is specified in the software program (RGB or CMYK combinations)
If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples
pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations specified
in the program through color management. In these situations, the printed color may not be an exact match
of the Color Samples pages.
The print appears tinted
Action Yes No
Step 1
Perform Color Adjust.
aFrom the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
bPrint the document.
Does the print appear tinted?
Go to step 2. The problem is
solved.
Troubleshooting 257
Action Yes No
Step 2
Perform Color Balance.
aFrom the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Balance.
bAdjust the settings.
cPrint the document.
Does the print appear tinted?
Contact customer
support.
The problem is
solved.
Faxing problems
Cannot send or receive faxes
Action Yes No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
•Telephone
•Handset
•Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Step 3
Check for a dial tone.
•Call the fax number to check if it is working properly.
•If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Troubleshooting 258
Action Yes No
Step 4
Check the telephone wall jack.
aConnect the analog telephone directly to the wall jack.
bListen for a dial tone.
cIf you do not hear a dial tone, then use a dierent telephone
cable.
dIf you still do not hear a dial tone, then connect the analog
telephone to a dierent wall jack.
eIf you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
The problem is
solved.
Go to step 5.
Step 5
Check if the printer is connected to an analog phone service or to
the correct digital connector.
•If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
•If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
•If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.
Can you send or receive a fax?
The problem is
solved.
Go to step 6.
Step 6
Temporarily disconnect other equipment and disable other
telephone services.
aDisconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
bDisable call waiting and voice mail. For more information,
contact your telephone company.
Can you send or receive a fax?
The problem is
solved.
Go to step 7.
Step 7
Scan the original document one page at a time.
aDial the fax number.
bScan the document.
Can you send or receive a fax?
The problem is
solved.
Contact customer
support.
Troubleshooting 259
Can receive but not send faxes
Action Yes No
Step 1
Load the original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
•Check if the shortcut number is set for the telephone number
that you want to dial.
•Dial the telephone number manually.
Can you send faxes?
The problem is
solved.
Contact customer
support.
Can send but not receive faxes
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
From the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Rings to Answer.
Can you receive faxes?
The problem is
solved.
Go to step 3.
Step 3
If the printer is printing blank pages, then see “Blank or white
pages” on page 235.
Can you receive faxes?
The problem is
solved.
Contact customer
support.
Troubleshooting 260
Poor fax print quality
Action Yes No
Step 1
Make sure that there are no print quality defects.
aFrom the control panel, touch Settings > Troubleshooting >
Print Quality Test Pages.
bCorrect any print quality defects. For more information, see
“Print quality is poor” on page 235.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
aFrom the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls.
bIn the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Contact customer
support.
Scanning problems
Adjusting scanner registration
1From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner
Configuration > Scanner Manual Registration.
2In the Print Quick Test menu, touch Start.
3Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration.
4In the Copy Quick Test menu, touch Start.
5Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are dierent from the original document, then adjust Left Margin and
Top Margin.
6Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.
Adjusting ADF registration
1From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner
Configuration > Scanner Manual Registration.
2In the Print Quick Test menu, touch Start.
3Place the Print Quick Test page on the ADF tray.
4Tou ch Front ADF Registration or Rear ADF Registration.
Troubleshooting 261
Notes:
•To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
•To align Rear ADF Registration, place the test page facedown, short edge first into the ADF.
5In the Copy Quick Test menu, touch Start.
6Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are dierent from the original document, then adjust Horizontal
Adjust and Top Margin.
7Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.
Cannot scan from a computer
Action Yes No
Step 1
aTurn o the printer, wait for about 10 seconds, and then turn it
back on.
bResend the scan job.
Can you send the scan job?
The problem is
solved.
Go to step 2.
Step 2
aMake sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
bResend the scan job.
Can you send the scan job?
The problem is
solved.
Contact customer
support.
Partial copies of document or photo
Action Yes No
Step 1
aMake sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
bCopy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Go to step 2.
Step 2
aMatch the paper size setting and the paper loaded in the tray.
bCopy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Contact customer
support.
Troubleshooting 262
Poor copy quality
Action Yes No
Step 1
aClean the scanner glass and the ADF glass with a damp, soft,
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see “Cleaning the scanner” on page
163.
bMake sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
cCopy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
aCheck the quality of the original document or photo.
bAdjust the scan quality settings.
cCopy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Contact customer
support.
Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
aMake sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
bResend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Step 2
Check the file you want to scan.
aMake sure that the file name is not already used in the
destination folder.
bMake sure that the document or photo you want to scan is not
open in another application.
cResend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Troubleshooting 263
Action Yes No
Step 3
aMake sure that the Append time stamp or the Overwrite
existing file check box is selected in the destination
configuration settings.
bResend the scan job.
Is the scan job successful?
The problem is
solved.
Contact customer
support.
Scanner does not close
Action Yes No
Remove obstructions that keep the scanner cover open.
Did the scanner cover close correctly?
The problem is
solved.
Contact customer
support.
Scanner does not respond
Action Yes No
Step 1
aCheck if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
bCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 2.
Step 2
aCheck if the printer is turned on.
bResolve any error messages that appear on the display.
cCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 3.
Step 3
aTurn o the printer, wait for about 10 seconds, and then turn the
printer on.
bCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Contact customer
support.
Troubleshooting 264
Scanning takes too long or freezes the computer
Action Yes No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact customer
support.
The problem is
solved.
Contacting customer support
Before contacting customer support, make sure to have the following information:
•Printer problem
•Error message
•Printer model type and serial number
Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to http://support.lexmark.com.
Troubleshooting 265
Upgrading and migrating
Hardware
Available internal options
•Memory card
–DDR3 DIMM
–Flash memory
•Fonts
–Application cards
•Forms and Bar Code
•PRESCRIBE
•IPDS
•Lexmark Internal Solutions Port (ISP)
–MarkNet N8370 Wireless Print Server
–IEEE 1284‑B Parallel Card
–RS‑232C Serial Card
Installing a memory card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet.
Upgrading and migrating 266
3Using the screwdriver stored inside door A, remove the connector cover from the rear of the printer.
4If the printer has a filter cover, then remove the cover.
5Remove the controller board access cover.
Upgrading and migrating 267
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 268
6Remove the controller board shield.
7Unpack the memory card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
8Insert the memory card until it clicks into place.
9Attach the shield, and then attach the access cover.
10 Attach the connector cover.
11 If you removed a filter cover, then attach the cover.
12 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Upgrading and migrating 269
Installing a printer hard disk
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet.
3Using the screwdriver stored inside door A, remove the connector cover from the rear of the printer.
Upgrading and migrating 270
4If the printer has a filter cover, then remove the cover.
5Remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 271
6Remove the controller board shield.
7Unpack the printer hard disk.
Upgrading and migrating 272
8Attach the hard disk, and then connect the hard disk interface cable to the controller board.
9Attach the shield, and then attach the access cover.
10 Attach the connector cover.
11 If you removed a filter cover, then attach the cover.
12 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Upgrading and migrating 273
Installing an optional card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet.
3Using the screwdriver stored inside door A, remove the connector cover from the rear of the printer.
Upgrading and migrating 274
4If the printer has a filter cover, then remove the cover.
5Remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 275
6Remove the controller board shield.
Upgrading and migrating 276
7Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
8Push the card firmly into place.
Note: The entire length of the connector on the card must touch and be flush against the controller
board.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
9Attach the shield, and then attach the access cover.
10 Attach the connector cover.
11 If you removed a filter cover, then attach the cover.
12 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Upgrading and migrating 277
Installing a wireless print server
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet.
3Using the screwdriver stored inside door A, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 278
4Remove the controller board shield.
Upgrading and migrating 279
5Open the port access door.
6Remove the option slot cover.
Note: Using a Phillips screwdriver, remove the screw. Lift the cover, and then pull it out completely.
7Unpack the wireless print server, and then pass it through the option slot.
Upgrading and migrating 280
8Attach the thumbscrews.
9Connect the wireless print server to the controller board.
Upgrading and migrating 281
10 Reattach the shield, and then reattach the access cover.
11 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Installing the 2 x 500‑ or 2500‑sheet tray
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Unpack the tray, and then remove all packing material.
Upgrading and migrating 282
4Attach the stabilizing feet to the tray, and then remove the adhesive cover.
5Using the side handles, align the printer with the tray, and then lower the printer into place.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may
require two or more people to lift it safely.
Upgrading and migrating 283
6Using the screwdriver stored inside door A, remove the connector cover from the rear of the printer.
Upgrading and migrating 284
7Connect the tray connector to the printer.
8Open trays 2 and 3.
Upgrading and migrating 285
9Secure the tray to the printer with the locking clips and metal bracket.
•Front
•Rear
10 Close the trays, and then attach the connector cover.
11 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
12 Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available
options in the print driver” on page 312.
Upgrading and migrating 286
When installing hardware options, follow this order of installation.
•2 x 500‑ or 2500‑sheet tray
•Printer
•Staple finisher
Installing the 3000‑sheet tray
Note: The 3000‑sheet tray is only supported if the 2 x 500‑ or 2500‑sheet tray is installed.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Unpack the tray.
Upgrading and migrating 287
4Using the screwdriver stored inside door A, disconnect the 2 x 500‑ or 2500‑sheet tray cable from the rear
of the printer.
5Open trays 2 and 3.
Upgrading and migrating 288
6Remove the metal brackets and the locking clip that secure the 2 x 500‑ or 2500‑sheet tray to the printer.
•Front
•Rear
7Close the trays.
8Using the side handles, remove the printer from the 2 x 500‑ or 2500‑sheet tray.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may
require two or more people to lift it safely.
Upgrading and migrating 289
9Remove the stabilizing feet from the tray.
Upgrading and migrating 290
10 Remove the adhesive covers.
11 Open the tray, and then remove the mounting bracket and rail covers.
Upgrading and migrating 291
12 Attach the side mounting brackets to the tray, and then insert the guide plate into the rail.
13 Attach the rail, and then attach the mounting bracket and rail covers.
14 Close the tray.
Upgrading and migrating 292
15 Using the side handles, align the printer with the tray, and then lower the printer into place.
16 Align the 3000‑sheet tray with the printer, and then attach the mounting post.
Upgrading and migrating 293
17 Secure the tray cable with the clamp.
Upgrading and migrating 294
18 Connect the tray cable to the printer.
19 Attach the tray cable cover.
Upgrading and migrating 295
20 Slide the tray until it clicks into place.
21 Attach the stabilizing feet to the printer.
Upgrading and migrating 296
22 Connect the 2 x 500‑ or 2500‑sheet tray connector to the printer.
23 Open trays 2 and 3, and then secure the 2 x 500‑ or 2500‑sheet tray to the printer with the locking clips
and metal bracket.
•Front
Upgrading and migrating 297
•Rear
24 Close the trays.
25 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
26 Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available
options in the print driver” on page 312.
When installing hardware options, follow this order of installation.
•3000‑sheet tray
•Printer
•Staple finisher
Upgrading and migrating 298
Installing the staple finisher
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Unpack the staple finisher.
Note: Remove the tag but keep the screw for use in step 11.
4Remove the standard bin.
Upgrading and migrating 299
5Remove the adhesive cover, and then remove the paper bail.
6Using the screwdriver stored inside door A, remove the covers for the paper guide sensor and slide rail.
Upgrading and migrating 300
7Remove the paper guides.
8Attach the sensor cover.
Upgrading and migrating 301
9Insert the finisher.
10 Secure the finisher to the printer.
Note: Use the screw that came with the finisher.
Upgrading and migrating 302
11 Attach the finisher slide rail cover.
Note: Use the screws that came with the finisher.
12 Remove the filter cover.
Note: This step is applicable only in some printer models.
Upgrading and migrating 303
13 Connect the finisher cable to the printer.
14 Reattach the filter cover.
Note: This step is applicable only in some printer models.
Upgrading and migrating 304
15 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power
strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can
be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor
printer performance.
16 Turn on the printer.
Add the finisher in the print driver to make it available for print jobs. For more information, see “Adding
available options in the print driver” on page 312.
Installing the staple, hole punch or booklet finisher
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Remove the publications holder from the side or rear of the printer.
4Unpack the staple, hole punch or booklet finisher.
Upgrading and migrating 305
5Remove the standard bin, and then remove the paper bail.
6Using the screwdriver stored inside door A, remove the paper guides.
7Insert the paper transport.
Note: Use the screws that came with the finisher.
Upgrading and migrating 306
8Attach the finisher to the printer.
Upgrading and migrating 307
9Insert the staple cartridge into the finisher until it clicks into place.
10 Remove the filter cover.
Note: This step is applicable only in some printer models.
Upgrading and migrating 308
11 Connect the finisher cable to the printer.
12 Reattach the filter cover.
Note: This step is applicable only in some printer models.
Upgrading and migrating 309
13 Secure the cable.
14 Insert the bins.
Notes:
•Use the screws that came with the finisher.
•When inserting bin 2, avoid moving the bracket.
•Bin 3 is supported only in the booklet finisher.
Upgrading and migrating 310
15 Attach the publications holder, and then attach the clamp.
16 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power
strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can
be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor
printer performance.
17 Turn on the printer.
Add the finisher in the print driver to make it available for print jobs. For more information, see “Adding
available options in the print driver” on page 312.
Software
Installing the printer software
1Obtain a copy of the software installer package.
•From the software CD that came with your printer.
•Go to http://support.lexmark.com, and then select your printer and operating system.
2Run the installer, and then follow the instructions on the computer screen.
3For Macintosh users, add the printer.
Note: Obtain the printer IP address from the home screen.
Upgrading and migrating 311
Adding available options in the print driver
For Windows users
1Open the printers folder.
2Select the printer you want to update, and then do either of the following:
•For Windows 7 or later, select Printer properties.
•For earlier versions, select Properties.
3Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4Apply the changes.
For Macintosh users
1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2Navigate to the list of hardware options, and then add any installed options.
3Apply the changes.
Firmware
Exporting or importing a configuration file
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2From the Embedded Web Server, click Export Configuration or Import Configuration.
3Follow the instructions on the screen.
4If the printer supports applications, then do the following:
aClick Apps > select the application > Configure.
bClick Export or Import.
Updating firmware
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your Lexmark representative.
1Open a web browser, and then type the printer IP address in the address field.
Upgrading and migrating 312
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Update Firmware.
3Browse to the flash file.
4Click Upload.
Upgrading and migrating 313
Notices
Product information
Product name:
Lexmark CX920de; Lexmark CX921de; Lexmark CX922de; Lexmark CX923de, Lexmark CX923dte, Lexmark
CX923dxe; Lexmark CX924dte, Lexmark CX924dxe; Lexmark CX927de MFPs
Machine type:
7559
Model(s):
078, 178, 378, 578, 778
Edition notice
May 2020
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, go to http://support.lexmark.com.
For information on Lexmark's privacy policy governing the use of this product, go to
www.lexmark.com/privacy.
For information on supplies and downloads, go to www.lexmark.com.
© 2017 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Notices 314
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Trademarks
Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the
United States and/or other countries.
Google Cloud Print, Google Chrome, Android, and Google Play are trademarks of Google LLC.
Macintosh, App Store, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
Use of the Works with Apple badge means that an accessory has been designed to work specifically with the
technology identified in the badge and has been certified by the developer to meet Apple performance
standards.
The Mopria® word mark is a registered and/or unregistered trademark of Mopria Alliance, Inc. in the United
States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
All other trademarks are the property of their respective owners.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing One-sided: 50 (CX920); 51 (CX921,
CX927); 52 (CX922, CX923); 55
(CX924)
Two-sided: 51 (CX920); 53 (CX921,
CX922, CX927); 54 (CX923); 55
(CX924)
Scanning Mono: 53 (CX920, CX921, CX922,
CX923, CX924, CX927)
Color: 52 (CX921, CX927)
Notices 315
1-meter average sound pressure, dBA
Copying 54 (CX920); 55 (CX921, CX927); 56
(CX922, CX923); 57 (CX924)
Ready 25 (CX920, CX921, CX927); 26
(CX922); 29 (CX923); 28 (CX924)
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your
local sales oce phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Notices 316
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1Go to www.lexmark.com/recycle.
2Select the product that you want to recycle.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certified to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.
Temperature information
Ambient operating temperature 10 to 30°C (50 to 86°F)
Shipping temperature -10 to 40°C (14 to 104°F)
Storage temperature and relative humidity -10 to 40°C (14 to 104°F)
15 to 85% RH
Notices 317
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there
is never any human access to laser radiation above a Class I level during normal operation, user maintenance,
or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser
with the following specifications:
Class IIIb (3b) AlGaAs
Nominal output power (milliwatts): 25
Wavelength (nanometers): 770–800, 775–800
Laser advisory label
The following laser notice label is axed to the printer:
Notices 318
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy output from
electronic inputs.
One-sided: 575 (CX920); 675 (CX921, CX927);
1000 (CX922); 1075 (CX923); 1250 (CX924)
Two-sided: 550 (CX920); 575 (CX921, CX927);
1000 (CX922); 1075 (CX923); 1250 (CX924)
Copy The product is generating hard‑copy output from
hard‑copy original documents.
600 (CX920); 700 (CX921, CX927); 1075 (CX922);
1100 (CX923); 1275 (CX924)
Scan The product is scanning hard‑copy documents. 230 (CX920, CX921, CX927); 250 (CX922, CX923,
CX924)
Ready The product is waiting for a print job. 220 (CX920, CX921, CX927); 230 (CX922, CX923,
CX924)
Sleep Mode The product is in a high‑level energy‑saving
mode.
2.75 (CX920); 1.51 (CX921, CX927); 2.71 (CX922);
2.78 (CX923); 1.22 (CX924)
Hibernate The product is in a low‑level energy‑saving mode. 0.2
O The product is plugged into an electrical outlet,
but the power switch is turned o.
0
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60
minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but
uses more energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
Notices 319
The Hibernate mode can be entered in any of the following methods:
•Using the Hibernate Timeout
•Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
O mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain the analog facsimile card:
Lexmark Regulatory Type/Model Number:
LEX-M03-002
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord
(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total RENs, contact your local telephone
company. For products approved after July 23, 2001, the REN for this product is part of the product identifier
that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
Notices 320
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the
FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
aect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,
Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
International, Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state taris. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Industrie Canada.
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
Notices 321
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a dierent make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the eective hand-over of a call to another device connected to the same
line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should diculties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
Lexmark part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
•There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
•The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
•The equipment shall be set to ensure that automatic calls to dierent numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Japanese telecom notice
The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified
by JATE, with the following Certification Number:
A11-0160001
Lexmark International, Inc.
LEX-M03-002
A11-0160001
Notices 322
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which
receives metering pulses in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark :
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark
Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen
werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee
che ricevono impulsi remoti in Svizzera.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Notices 323
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: regulatory@lexmark.com
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and
on the restrictions of use of certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class A limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.
Japanese VCCI notice
Notices 324
Notice to users of Class A products in Brazil
Este produto não é apropriado para uso em ambientes domésticos, pois poderá causar interferências
eletromagnéticas que obrigam o usuário a tomar medidas necessárias para minimizar estas interferências.
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 and EN55032 Class A limits and
immunity requirements of EN55024. This product is not intended to be used in residential/domestic
environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
Notices 325
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
Notices 326
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 327
Index
Numerics
2500‑sheet tray
loading 30
3000‑sheet tray
loading 32
900.xy error 225
A
activating Voice Guidance 24
adapter plug 66
adding a shortcut
copy 53
adding contacts 22
adding groups 22
adding hardware options
print driver 312
adding internal options
print driver 312
adding shortcut
e‑mail 55
fax destination 70
FTP address 72
ADF maintenance kit
ordering parts 169
ADF pick and feed rollers
replacing 191
ADF registration
adjusting 261
ADF separator roller
replacing 189
adjusting
scanner registration 261
adjusting ADF registration 261
adjusting darkness
fax 71
adjusting default volume
headphone 25
speaker 24
adjusting speech rate
Voice Guidance 24
adjusting the brightness
printer display 199
adjusting the brightness of the
printer display 199
adjusting toner darkness 255
AirPrint
using 46
Android device
printing from 45
answering machine
setting up 57
assigning printer to a ring
pattern 69
attaching cables 14
automatic document feeder
(ADF)
using 51, 54, 69, 72
available internal options 266
avoiding paper jams 201
B
basic printer configuration 12
black developer maintenance kit
ordering parts 169
blocking junk faxes 71
bookmarks
creating 21
creating folders for 21
C
cables
Ethernet 14
USB 14
can send but not receive
faxes 260
canceling a print job
from the computer 50
from the printer control
panel 50
cannot open Embedded Web
Server 224
cannot receive faxes 260
Card Copy
setting up 19
card stock
loading 34
changing resolution
fax 71
changing the printer port settings
after installing ISP 161
changing the wallpaper 20
Check tray connection 229
checking the printer
connectivity 225
checking the status of parts and
supplies 168
cleaning
exterior of the printer 162
interior of the printer 162
cleaning the printer 162
cleaning the printhead lens 165
Cleaning the Scanner 155
cleaning the scanner 163
CMY developer maintenance kit
ordering parts 169
collated printing does not
work 228
collating copies 52
color correction 255
color quality, troubleshooting
print appears tinted 257
confidential print jobs 48
printing from a Macintosh
computer 49
printing from Windows 49
configuring daylight saving
time 69
configuring supply
notifications 170
configuring the SMTP server 54
configuring the SMTP server for
fax 56
connecting a mobile device
to the printer wireless
network 160
connecting printer to distinctive
ring service 69
connecting the printer
to a wireless network 159
connecting to a wireless network
using PIN method 160
using Push Button method 160
conserving supplies 199
contacting customer
support 265
contacts
adding 22
deleting 23
editing 22
control panel
using 16
Index 328
copy troubleshooting
partial copies of documents or
photos 262
poor copy quality 263
scanner does not respond 264
copying
on both sides of the paper 52
on letterhead 52
using the automatic document
feeder (ADF) 51
using the scanner glass 51
copying dierent paper sizes 51
copying from
selected tray 51
copying multiple pages
onto a single sheet 53
copying photos 51
creating a shortcut
copy 53
network folder 72
creating bookmarks 21
creating folders
for bookmarks 21
creating shortcut
e‑mail 55
fax destination 70
FTP address 72
customer support
contacting 265
customizing the display 20
D
date and time
fax settings 69
daylight saving time
configuring 69
deactivating the Wi‑Fi
network 161
default headphone volume
adjusting 25
default speaker volume
adjusting 24
Defective flash detected 226
deleting contacts 23
deleting groups 23
dierent paper sizes, copying 51
digital subscriber line (DSL)
fax setup 61
digital telephone service
fax setup 64
directory list
printing 50
Display Customization
using 20
distinctive ring service, fax
enabling 69
documents, printing
from a computer 45
from a mobile device 45
DSL filter 61
E
editing contacts 22
editing groups 22
emission notices 315, 324
emptying the hole punch
box 166
enabling Magnification mode 24
enabling personal identification
numbers 25
enabling spoken passwords 25
enabling the USB port 225
enabling Wi‑Fi Direct 160
encrypting
printer hard disk 157
enlarging copies 52
envelopes
loading 34
environmental settings 199
erasing
printer memory 156
erasing hard disk memory 156
erasing printer memory 157
Ethernet port 14
exporting a configuration file
using the Embedded Web
Server 312
EXT port 14
e‑mail server
setting up 54
e‑mail shortcut
creating 55
e‑mailing
using a shortcut number 55
using the address book 55
using the automatic document
feeder (ADF) 54
using the printer 55
using the scanner glass 54
F
factory default settings
restoring 157
FAQ about color printing 256
fax
configuring the SMTP server 56
forwarding 71
holding 71
setting the schedule to send 70
fax darkness
adjusting 71
fax destination shortcut
creating 70
fax log
viewing 71
fax port 14
fax resolution
changing 71
fax setup
country‑ or region‑specific 66
digital telephone service 64
DSL connection 61
standard telephone line
connection 57
VoIP 62
fax troubleshooting
cannot receive faxes 260
cannot send faxes 260
cannot send or receive
faxes 258
poor print quality 261
faxing
setting the date and time 69
using the automatic document
feeder (ADF) 69
using the scanner glass 69
finding more information about
the printer 10
firmware card 266
firmware, updating 312
flash drive
printing from 47
scanning to 73
font sample list
printing 50
FTP address
creating shortcut 72
FTP server, scanning to
using the control panel 72
fully configured printer 12
fuser maintenance kit
ordering parts 169
Index 329
G
genuine Lexmark parts and
supplies 168
Google Cloud Print
using 45
groups
adding 22
deleting 23
editing 22
H
hard disk
installing 270
hard disk memory
erasing 156
hardware options
installing 282, 287, 299, 305
hardware options, adding
print driver 312
HCF rollers maintenance kit
ordering parts 169
held jobs 48
printing from a Macintosh
computer 49
printing from Windows 49
Hibernate mode
configuring 199
holding faxes 71
hole punch box
emptying 166
home screen
customizing 19
home screen icons
displaying 19
using 17
I
icons on the home screen
showing 19
importing a configuration file
using the Embedded Web
Server 312
indicator light
understanding the status 17
installing
hard disk 270
wireless print server 278
installing 2 x 500‑ or 2500‑sheet
tray 282
installing a printer hard disk 270
installing options
memory card 266
optional card 274
installing the 3000‑sheet
tray 287
installing the printer software 311
installing the staple finisher 299
installing the staple, hole punch
or booklet finisher 305
internal option is not
detected 226
internal options
firmware card 266
memory card 266
internal options, adding
print driver 312
J
jam, clearing
2 x 500‑sheet tray 205
3000‑sheet tray 210
automatic document
feeder 203
booklet finisher 211, 221
duplex unit 205
fuser 205
multipurpose feeder 204
optional tray 209
staple finisher 216, 217
staple, hole punch finisher 219
jams
avoiding 201
locating jam areas 202
locations 202
junk faxes
blocking 71
K
keyboard on the display
using 26
L
letterhead
copying on 52
Lexmark Mobile Print
using 45
line filter 61
LINE port 14
linking trays 35
loading
card stock 34
transparencies 34
trays 27
loading envelopes
multipurpose feeder 34
loading paper
multipurpose feeder 34
loading specialty media
multipurpose feeder 34
loading the 2500‑sheet tray 30
loading the 3000‑sheet tray 32
loading trays 27
locating the security slot 156
M
Magnification mode
enabling 24
maintenance kit
ordering 169
making copies 51
managing screen saver 20
manual color correction 255
memory card 266
installing 266
menu
802.1x 142
About this Printer 88
Accessibility 82
Bin Configuration 101
Confidential Print Setup 150
Configuration Menu 83
Copy Defaults 102
Custom Scan Sizes 100
Device 153
Disk Encryption 151
Eco‑Mode 77
Erase Temporary Data Files 152
Ethernet 137
E‑mail Defaults 120
E‑mail Setup 119
Fax 154
Fax Mode 106
Fax Server Setup 116
Fax Setup 106
Finishing 90
Flash Drive Print 132
Flash Drive Scan 129
FTP Defaults 125
Google Cloud Print 144
Help 154
HTML 98
HTTP/FTP Settings 142
Image 98
Index 330
Information Sent to Lexmark 81
IPSec 141
Job Accounting 94
Layout 89
Local Accounts 147
Login Restrictions 150
LPD Configuration 142
Manage Permissions 146
Media Types 101
Menu Settings Page 153
Miscellaneous 152
Network 154
Network Overview 135
Notifications 78
Out of Service Erase 87
PCL 96
PDF 95
PostScript 95
Power Management 81
Preferences 76
Print 153
Quality 92
Remote Operator Panel 78
Restore Factory Defaults 83
Restrict external network
access 144
Schedule USB Devices 147
Security Audit Log 148
Setup 91
Shortcuts 153
SNMP 140
Solutions LDAP Settings 152
TCP/IP 138
ThinPrint 143
Tray Configuration 99
Troubleshooting 155
Universal Setup 99
USB 143
Visible Home Screen Icons 88
Web Link Setup 124
Wireless 135
Wi‑Fi Direct 145
XPS 95
menu map 75
Menu Settings Page
printing 18
mobile device
printing from 45, 46
modifying color output 255
Mopria Print Service 45
moving the printer 11, 198
MPF maintenance kit
ordering parts 169
multipurpose feeder
loading 34
N
navigating the screen
using gestures 25
navigating the screen using
gestures 25
network folder
creating a shortcut 72
noise emission levels 315
nonvolatile memory
erasing 156
Non‑Lexmark supply 227
non‑volatile memory 157
Not enough free space in flash
memory for resources 227
notices 315, 316, 317, 319, 320,
324
O
optional card
installing 274
optional tray
installing 282, 287
ordering
photoconductor unit 169
ordering supplies
staple cartridges 169
toner cartridges 168
waste toner bottle 169
organizing cables 14
P
paper
Universal size setting 27
paper jam in door C 205
paper jam in door D 209
paper jam in the 3000‑sheet
tray 210
paper jam in the automatic
document feeder 203
paper jam in the booklet
finisher 211
paper jam in the multipurpose
feeder 204
paper jam in the staple
finisher 216
paper jam, clearing
2 x 500‑sheet tray 205
3000‑sheet tray 210
automatic document
feeder 203
booklet finisher 211
duplex unit 205
fuser 205
multipurpose feeder 204
optional tray 209
staple finisher 216
paper jams
avoiding 201
paper size
setting 27
paper type
setting 27
parts status
checking 168
personal identification number
method 160
personal identification numbers
enabling 25
phone splitter 62
photoconductor unit
ordering 169
replacing 174
photos
copying 51
placing separator sheets
between copies
copying 52
poor fax print quality 261
power button light
understanding the status 17
power cord socket 14
power save modes
configuring 199
print appears tinted 257
print driver
hardware options, adding 312
print job
canceling from the
computer 50
canceling from the printer
control panel 50
print jobs not printed 234
Print Quality Test Pages 155
print quality troubleshooting
blank pages 235
crooked print 245
dark print 235
Index 331
ghost images on prints 237
gray or colored
background 238
horizontal dark lines 249
horizontal white lines 250
light print 240
missing colors 242
mottled print and dots 242
paper curl 244
repeating defects 252
skewed print 245
solid color or black images 245
text or images cut o 246
toner easily rubs o 247
uneven print density 248
vertical white lines 251
white pages 235
print troubleshooting
collated printing does not
work 228
confidential and other held
documents do not print 231
envelope seals when
printing 228
incorrect margins 239
jammed pages are not
reprinted 231
job prints from the wrong
tray 254
job prints on the wrong
paper 254
paper frequently jams 230
print jobs do not print 234
slow printing 232
tray linking does not work 229
unable to read flash drive 225
printer
minimum clearances 11
selecting a location 11
shipping 199
printer configurations 12
printer display
adjusting the brightness 199
printer hard disk
encrypting 157
printer hard disk memory 157
printer information
finding 10
printer is not responding 253
printer memory
erasing 156
printer menus 75
printer messages
Check tray connection 229
Defective flash detected 226
Non‑Lexmark supply 227
Not enough free space in flash
memory for resources 227
Scanner maintenance required,
use ADF Kit 228
Unformatted flash
detected 227
printer options troubleshooting
cannot detect internal
option 226
printer port settings
changing 161
printer settings
restoring factory default 157
printer software
installing 311
printer status 17
printer wireless network
connecting a mobile device
to 160
printhead lens
cleaning 165
printing
directory list 50
font sample list 50
from a computer 45
from a flash drive 47
from a mobile device 45, 46
from an Android device 45
Menu Settings Page 18
using Google Cloud Print 45
using Mopria Print Service 45
using Wi‑Fi Direct 46
printing a directory list 50
printing a font sample list 50
printing a network setup
page 225
printing confidential and other
held jobs
from a Macintosh computer 49
from Windows 49
printing from a computer 45
printing from a flash drive 47
Push Button method 160
R
received fax
forwarding 71
received faxes
holding 71
recycling
Lexmark packaging 200
Lexmark products 200
reducing copies 52
repeat print jobs 48
printing from a Macintosh
computer 49
printing from Windows 49
repeating defects 252
replacing a photoconductor
unit 174
replacing a toner cartridge 171
replacing parts
ADF pick and feed rollers 191
ADF separator roller 189
feed roller 179
pick roller 179
separator roller 179
transfer belt 184
transfer roller 187
replacing supplies
staple cartridge 193, 195, 197
waste toner bottle 178
replacing the ADF pick and feed
rollers 191
replacing the ADF separator
roller 189
replacing the pick, feed, and
separator rollers 179
replacing the staple cartridge in
the booklet finisher 197
replacing the staple cartridge in
the staple finisher 193
replacing the staple cartridge in
the staple, hole punch
finisher 195
replacing the transfer roller 187
replacing the waste toner
bottle 178
reserve print jobs
printing from a Macintosh
computer 49
printing from Windows 49
resetting
supply usage counters 227
resetting the supply usage
counters 227
RJ11 adapter 66
running a slideshow 20
Index 332
S
safety information 8, 9
saving paper 53
saving toner 53
Scan Center
setting up 20
Scan to Computer
setting up 74
scan troubleshooting
cannot scan from a
computer 262
partial copies of documents or
photos 262
poor copy quality 263
scan job was not
successful 263
scanner does not respond 264
scanning freezes the
computer 265
scanning takes too long 265
scanner
cleaning 163
scanner does not close 264
scanner glass
using 51, 54, 69, 72
Scanner maintenance required,
use ADF Kit 228
scanning
to an FTP server 72
using the automatic document
feeder (ADF) 72
using the scanner glass 72
scanning to a computer 74
scanning to a flash drive 73
scanning to an FTP server
using the control panel 72
scheduling a fax 70
securing printer memory 157
security slot
locating 156
selecting a location for the
printer 11
sending a fax
using the computer 70
using the control panel 70
sending an e‑mail 55
serial printing
setting up 162
setting the paper size 27
setting the paper type 27
setting the Universal paper
size 27
setting up fax
country‑ or region‑specific 66
digital telephone service 64
DSL connection 61
standard telephone line
connection 57
VoIP connection 62
setting up serial printing 162
shipping the printer 199
Shortcut Center
using 19
shortcut, creating
e‑mail 55
fax destination 70
FTP address 72
shortcut, creating a
copy 53
Sleep mode
configuring 199
slow printing 232
SMTP server for e‑mail
configuring 54
SMTP server for fax
configuring 56
sorting multiple copies 52
spoken passwords
enabling 25
staple cartridge
replacing 193, 195, 197
staple cartridges
ordering 169
staple finisher
installing 299
staple jam in the booklet
finisher 221
staple jam in the staple
finisher 217
staple jam in the staple, hole
punch finisher 219
staple jam, clearing
booklet finisher 221
staple finisher 217
staple, hole punch finisher 219
staple, hole punch or booklet
finisher
installing 305
statement of volatility 157
storing print jobs 48
supplies
conserving 199
supplies status
checking 168
supplies, ordering
photoconductor unit 169
staple cartridges 169
waste toner bottle 169
supply notifications
configuring 170
supply usage counters
resetting 227
supported file types 48
supported flash drives 48
supported paper sizes 36
supported paper types 41
supported paper weights 44
T
toner cartridge
replacing 171
toner cartridges
ordering supplies 168
toner darkness
adjusting 255
transfer belt
replacing 184
transfer belt maintenance kit
ordering parts 169
transfer roller
replacing 187
transparencies
loading 34
trays
linking 35
loading 27
unlinking 35
troubleshooting
900.xy error 225
cannot open Embedded Web
Server 224
FAQ about color printing 256
printer is not responding 253
troubleshooting, color quality
print appears tinted 257
troubleshooting, copy
partial copies of documents or
photos 262
poor copy quality 263
scanner does not close 264
scanner does not respond 264
troubleshooting, fax
cannot send faxes 260
Index 333
cannot send or receive
faxes 258
poor print quality 261
troubleshooting, print
collated printing does not
work 228
confidential and other held
documents do not print 231
envelope seals when
printing 228
incorrect margins 239
jammed pages are not
reprinted 231
job prints from the wrong
tray 254
job prints on the wrong
paper 254
paper frequently jams 230
print jobs do not print 234
slow printing 232
tray linking does not work 229
troubleshooting, print quality
blank pages 235
crooked print 245
dark print 235
ghost images on prints 237
gray or colored
background 238
horizontal dark lines 249
horizontal white lines 250
light print 240
missing colors 242
mottled print and dots 242
paper curl 244
repeating defects 252
skewed print 245
solid color or black images 245
text or images cut o 246
toner easily rubs o 247
uneven print density 248
vertical white lines 251
white pages 235
troubleshooting, printer options
cannot detect internal
option 226
troubleshooting, scan
cannot scan from a
computer 262
partial copies of documents or
photos 262
poor copy quality 263
scan job was not
successful 263
scanner does not close 264
scanner does not respond 264
two‑sided copying 52
U
unable to read flash drive
troubleshooting, print 225
Unformatted flash detected 227
Universal paper size
setting 27
unlinking trays 35
updating firmware 312
USB port
enabling 225
USB ports 14
using Display Customization 20
using genuine Lexmark parts and
supplies 168
using the ADF
copying 51
using the automatic document
feeder (ADF) 51, 54, 69, 72
using the control panel 16
using the home screen 17
using the scanner
glass 51, 54, 69, 72
copying 51
V
verify print jobs 48
printing from a Macintosh
computer 49
printing from Windows 49
viewing a fax log 71
virtual keyboard
using 26
Voice Guidance
activating 24
speech rate 24
Voice Guidance speech rate
adjusting 24
voice mail
setting up 57
voice over Internet Protocol
(VoIP)
fax setup 62
VoIP adapter 62
volatile memory 157
erasing 156
W
waste toner bottle
ordering 169
replacing 178
wireless network
connecting the printer to 159
Wi‑Fi Protected Setup 160
wireless networking 159
wireless print server
installing 278
Wi‑Fi Direct 160
printing from a mobile
device 46
Wi‑Fi network
deactivating 161
Wi‑Fi Protected Setup
wireless network 160
Index 334