Conventions.......................................................................................................................................................... 6

Product statements............................................................................................................................................. 6

Learn about the printer................................................................................ 9

Finding information about the printer.............................................................................................................9

Printer conﬁguration........................................................................................................................................... 11

Using the control panel.................................................................................................................................... 12

Changing the language of the keyboard on the display......................................................................... 12

Understanding the status of the indicator light..........................................................................................13

Selecting paper...................................................................................................................................................13

Set up, install, and conﬁgure.....................................................................19

Selecting a location for the printer................................................................................................................ 19

Attaching cables................................................................................................................................................20

Setting up the printer to fax.............................................................................................................................21

Loading paper and specialty media............................................................................................................. 27

Installing and updating software, drivers, and ﬁrmware..........................................................................31

Networking..........................................................................................................................................................32

Printing the Menu Settings Page...................................................................................................................34

Secure the printer.......................................................................................35

Erasing printer memory................................................................................................................................... 35

Restoring factory default settings................................................................................................................. 35

Statement of Volatility...................................................................................................................................... 35

Print.............................................................................................................. 36

Printing from a computer.................................................................................................................................36

Printing from a mobile device........................................................................................................................ 36

Printing from a ﬂash drive............................................................................................................................... 38

Supported ﬂash drives and ﬁle types.......................................................................................................... 39

Conﬁguring conﬁdential jobs......................................................................................................................... 39

Printing conﬁdential and other held jobs....................................................................................................40

Printing a font sample list................................................................................................................................40

Placing separator sheets between copies.................................................................................................. 41

Contents 2

Canceling a print job..........................................................................................................................................41

Adjusting toner darkness................................................................................................................................. 41

Copy............................................................................................................. 42

Using the automatic document feeder and scanner glass.................................................................... 42

Making copies.................................................................................................................................................... 42

Copying photos..................................................................................................................................................42

Copying on letterhead..................................................................................................................................... 43

Copying on both sides of the paper.............................................................................................................43

Reducing or enlarging copies........................................................................................................................ 43

Collating copies................................................................................................................................................. 43

Creating a copy shortcut................................................................................................................................. 43

E-mail............................................................................................................45

Using the automatic document feeder and scanner glass.................................................................... 45

Setting up the e‑mail function........................................................................................................................45

Conﬁguring e‑mail settings.............................................................................................................................45

Sending an e-mail..............................................................................................................................................46

Creating an e-mail shortcut............................................................................................................................ 46

Fax.................................................................................................................47

Using the automatic document feeder and scanner glass.....................................................................47

Sending a fax...................................................................................................................................................... 47

Creating a fax destination shortcut...............................................................................................................48

Changing the fax resolution........................................................................................................................... 48

Adjusting the fax darkness............................................................................................................................. 48

Viewing a fax log............................................................................................................................................... 48

Blocking junk faxes........................................................................................................................................... 49

Holding a fax.......................................................................................................................................................49

Forwarding a fax................................................................................................................................................49

Scan..............................................................................................................50

Using the automatic document feeder and scanner glass....................................................................50

Creating an FTP shortcut................................................................................................................................ 50

Scanning to a ﬂash drive.................................................................................................................................. 51

Sending scanned documents to a computer..............................................................................................51

Contents 3

Use printer menus...................................................................................... 52

Menu map........................................................................................................................................................... 52

Device...................................................................................................................................................................53

Print....................................................................................................................................................................... 64

Paper.................................................................................................................................................................... 69

Copy.......................................................................................................................................................................71

Fax......................................................................................................................................................................... 73

E-mail....................................................................................................................................................................80

FTP........................................................................................................................................................................ 84

USB Drive............................................................................................................................................................ 87

Network/Ports......................................................................................................................................................91

Security...............................................................................................................................................................103

Reports................................................................................................................................................................107

Troubleshooting............................................................................................................................................... 108

Maintain the printer..................................................................................109

Checking the status of parts and supplies................................................................................................109

Conﬁguring supply notiﬁcations.................................................................................................................. 109

Setting up e‑mail alerts.................................................................................................................................. 109

Viewing reports................................................................................................................................................109

Ordering parts and supplies.......................................................................................................................... 110

Replacing parts and supplies.........................................................................................................................113

Cleaning printer parts..................................................................................................................................... 127

Saving energy and paper.............................................................................................................................. 129

Moving the printer to another location...................................................................................................... 130

Shipping the printer..........................................................................................................................................131

Troubleshoot a problem........................................................................... 132

The printer is not responding....................................................................................................................... 132

Network connection problems.....................................................................................................................133

Issues with supplies.........................................................................................................................................134

Clearing jams.................................................................................................................................................... 135

Paper feed problems.......................................................................................................................................144

Printing problems.............................................................................................................................................146

Color quality problems....................................................................................................................................173

Faxing problems...............................................................................................................................................176

Contents 4

Scanning problems......................................................................................................................................... 180

Contacting customer support....................................................................................................................... 184

Recycle and dispose................................................................................. 185

Recycling Lexmark products.........................................................................................................................185

Recycling Lexmark packaging......................................................................................................................185

Returning Lexmark cartridges for reuse or recycling.............................................................................185

Notices........................................................................................................186

Index.......................................................................................................... 200

Contents 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,

multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily

overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer

performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected

between the printer and the power cord provided with the printer may be used with this product. The

use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor

printer performance.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near

water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

Safety information 6

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power

cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects

such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect

the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet

before inspecting it.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external

connections (such as Ethernet and telephone system connections) are properly installed in their marked

plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require

two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same

time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

Safety information 7

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this

label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or

performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous

radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.

There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,

or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions

and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc

manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer

is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release

emissions. You must understand the section in your operating instructions that discusses the guidelines for

selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter

designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high

ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace

the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no

references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for

this product.

SAVE THESE INSTRUCTIONS.

Safety information 8

Learn about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

•Connecting the printer

•Installing the printer software

See the setup documentation that came with the

printer or go to http://support.lexmark.com.

More setup and instructions for using the printer:

•Selecting and storing paper and specialty media

•Loading paper

•Conﬁguring printer settings

•Viewing and printing documents and photos

•Setting up and using the printer software

•Conﬁguring the printer on a network

•Caring for and maintaining the printer

•Troubleshooting and solving problems

Information Center—Go to

http://infoserve.lexmark.com.

Product videos—Go to

http://infoserve.lexmark.com/idv/.

Help using the printer software Help for Microsoft Windows or Macintosh operating

systems—Open a printer software program or

application, and then click Help.

Click

to view context‑sensitive information.

Notes:

•Help is automatically installed with the printer

software.

•Depending on the operating system, the

printer software is located in the printer

program folder or on the desktop.

Learn about the printer 9

What are you looking for? Find it here

The latest supplemental information, updates, and customer

support:

•Documentation

•Driver downloads

•Live chat support

•E‑mail support

•Voice support

Go to http://support.lexmark.com.

Note: Select your country or region, and then

select your product to view the appropriate

support site.

Support contact information for your country or

region can be found on the website or on the

printed warranty that came with the printer.

Have the following information ready when you

contact customer support:

•Place and date of purchase

•Machine type and serial number

•Safety information

•Regulatory information

•Warranty information

•Environmental information

Warranty information varies by country or region:

•In the U.S.—See the Statement of Limited

Warranty included with the printer, or go to

http://support.lexmark.com.

•In other countries and regions—See the

printed warranty that came with the printer.

Product Information Guide—See the

documentation that came with the printer or go to

http://support.lexmark.com.

Learn about the printer 10

Printer conﬁguration

Lexmark MC3224 MFP

1Scanner

2Standard bin

3Manual feeder

4250‑sheet tray

5Control panel

Lexmark CX331, Lexmark MC3326 MFPs

Learn about the printer 11

1Automatic document feeder (ADF)

2ADF tray

3ADF bin

4Standard bin

5250‑sheet tray

6Manual feeder

7Control panel

Using the control panel

Control panel part Function

1Power button Turn on or turn o the printer.

Note: To tu r n o the printer, press and hold the power button for ﬁve seconds.

2Home button Go to the home screen.

3Back button Return to the previous screen.

4Start button Start a job, depending on which mode is selected.

5Indicator light Check the status of the printer.

6Display •View printer messages and supply status.

•Set up and operate the printer.

Changing the language of the keyboard on the display

Note: You can only change the language of the keyboard in printer tasks that require alphanumeric input

such as e‑mail or scan.

1Touch the input ﬁeld.

2On the keyboard, touch and hold the language key.

Learn about the printer 12

3Select a language.

Understanding the status of the indicator light

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blue The printer is ready or processing data.

Blinking red The printer requires user intervention.

Solid amber The printer is in Sleep mode.

Selecting paper

Paper guidelines

Use the appropriate paper to prevent jams and help ensure trouble‑free printing.

•Always use new, undamaged paper.

•Before loading paper, know the recommended printable side of the paper. This information is usually

indicated on the paper package.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

•Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these factors before printing on

them.

Weight

The trays can feed paper weights from 60 to 176 g/m2 (16 to 47 lb) grain long paper. Paper lighter than

60 g/m2 (16 lb) may not be sti enough to feed properly, and may cause jams.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can

occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper

unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause

feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper

is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50

Sheeld points.

Learn about the printer 13

Moisture content

The amount of moisture in paper aects both print quality and the printer ability to feed the paper correctly.

Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its

performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

Extend the time several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long, running the length

of the paper, or grain short, running the width of the paper.

For 60–176 g/m2 (16–47‑lb) paper, grain long paper is recommended.

Fiber content

Most high‑quality xerographic paper is made from 100 percent chemically treated pulped wood. This content

provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print

quality. Paper containing ﬁbers such as cotton can negatively aect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

•Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

•Preprinted papers with chemicals that may contaminate the printer

•Preprinted papers that can be aected by the temperature in the printer fuser

•Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm

(±0.9 in.), such as optical character recognition (OCR) forms

In some cases, registration can be adjusted with a software application to successfully print on these forms.

•Coated papers (erasable bond), synthetic papers, thermal papers

•Rough‑edged, rough or heavily textured surface papers, or curled papers

•Recycled papers that fail EN12281:2002 (European)

•Paper weighing less than 60 g/m2 (16 lb)

•Multiple‑part forms or documents

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

•Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

•Extend the time several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

•Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative

humidity between 40 and 60 percent.

Learn about the printer 14

•Store paper in cartons, on a pallet or shelf, rather than on the ﬂoor.

•Store individual packages on a ﬂat surface.

•Do not store anything on top of individual paper packages.

•Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and ﬂat.

Selecting preprinted forms and letterhead

•Use grain long paper.

•Use only forms and letterhead printed using an oset lithographic or engraved printing process.

•Avoid paper with rough or heavily textured surfaces.

•Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet

these requirements; latex inks might not.

•Print samples on preprinted forms and letterheads considered for use before buying large quantities. This

action determines whether the ink in the preprinted form or letterhead aects print quality.

•When in doubt, contact your paper supplier.

•When printing on letterhead, load the paper in the proper orientation for your printer. For more information,

see the Paper and Specialty Media Guide.

Supported paper sizes

Paper size 250‑sheet tray Manual feeder Two‑sided

printing

ADF Scanner glass

210 x 297 mm

(8.27 x 11.7 in.)

A51

148 x 210 mm

(5.83 x 8.27 in.)

105 x 148 mm

(4.13 x 5.83 in.)

JIS B5

182 x 257 mm

(7.17 x 10.1 in.)

Oﬁcio (Mexico)

215.9 x 340.4 mm

(8.5 x 13.4 in.)

1 The default support is long‑edge feed. When running on short‑edge feed, A5 is treated as narrow paper.

2 This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).

3 When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed by the

software application.

4 Load narrow paper with the short edge entering the printer ﬁrst.

5 Print only up to 5 envelopes at a time.

Learn about the printer 15

Paper size 250‑sheet tray Manual feeder Two‑sided

printing

ADF Scanner glass

Hagaki

100 x 148 mm

(3.94 x 5.83 in.)

Statement

139.7 x 215.9 mm

(5.5 x 8.5 in.)

Executive

184.2 x 266.7 mm

(7.25 x 10.5 in.)

Letter

215.9 x 279.4 mm

(8.5 x 11 in.)

Legal

215.9 x 355.6 mm

(8.5 x 14 in.)

Folio

215.9 x 330.2 mm

(8.5 x 13 in.)

Universal3,4

98 x 148 mm

(3.86 x 5.83 in.) to

215.9 x 355.6 mm

(8.5 x 14 in.)

7 3/4 Envelope

98.4 x 190.5 mm

(3.875 x 7.5 in.)

5XX

9 Envelope

98.4 x 225.4 mm

(3.875 x 8.9 in.)

5XX

10 Envelope

104.8 x 241.3 mm

(4.12 x 9.5 in.)

5XX

DL Envelope

110 x 220 mm

(4.33 x 8.66 in.)

5XX

1 The default support is long‑edge feed. When running on short‑edge feed, A5 is treated as narrow paper.

2 This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).

3 When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed by the

software application.

4 Load narrow paper with the short edge entering the printer ﬁrst.

5 Print only up to 5 envelopes at a time.

Learn about the printer 16

Paper size 250‑sheet tray Manual feeder Two‑sided

printing

ADF Scanner glass

C5 Envelope

162 x 229 mm

(6.38 x 9.01 in.)

5XX

B5 Envelope

176 x 250 mm

(6.93 x 9.84 in.)

5XX

Other Envelope3

98.4 x 162 mm

(3.87 x 6.38 in.) to

176 x 250 mm

(6.93 x 9.84 in.)

5XXN/A

1 The default support is long‑edge feed. When running on short‑edge feed, A5 is treated as narrow paper.

2 This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).

3 When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed by the

software application.

4 Load narrow paper with the short edge entering the printer ﬁrst.

5 Print only up to 5 envelopes at a time.

Supported paper types

Notes:

•Labels, envelopes, and card stock always print at reduced speed.

•Labels are supported for occasional use and must be tested for acceptability.

•The ADF supports only plain paper.

Paper type 250‑sheet tray Manual feeder Two‑sided printing

Plain paper

Card stock X

Labels X

Envelopes X

Supported paper weights

Note: The ADF supports 52–90.3 g/m2 (14–24 lb bond) paper.

Learn about the printer 17

Paper type and weight 250‑sheet tray Manual feeder Two‑sided printing

Light paper

60–74.9 g/m2 grain long (16–19.9‑lb

bond)

Plain paper

75–90.3 g/m2 grain long (20–24‑lb

bond)

Heavy paper

90.3–105 g/m2 grain long (24.1–28‑lb

bond)

Card stock

105.1–162 g/m2 grain long (28.1–43‑lb

bond)

Card stock

105.1–200 g/m2 grain long (28.1–

53‑lb bond)

Paper labels

131 g/m2 (35‑lb bond)

Envelopes

60–105 g/m2 (16–28‑lb bond)

Learn about the printer 18

Set up, install, and conﬁgure

Selecting a location for the printer

•Leave enough room to open trays, covers, and doors and to install hardware options.

•Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product

near water or wet locations.

•Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

•Provide a ﬂat, sturdy, and stable surface.

•Keep the printer:

–Clean, dry, and free of dust

–Away from stray staples and paper clips

–Away from the direct airﬂow of air conditioners, heaters, or ventilators

–Free from direct sunlight and humidity extremes

•Observe the temperature range.

Operating temperature 10 to 32.2°C (50 to 90°F)

•Allow the following recommended amount of space around the printer for proper ventilation:

1Top 30 5 mm (12 i n.)

2Rear 102 mm (4 in.)

3Right side 76 mm (3 in.)

Set up, install, and conﬁgure 19

4Front 508 mm (20 in.)

Note: The minimum space needed in front of the printer is 76 mm (3 in.).

5Left side 76 mm (3 in.)

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any

wireless network adapter, or the printer in the areas shown while actively printing.

Printer port Function

1LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL

ﬁlter, or VoIP adapter, or any other adapter that allows you to access the telephone line

to send and receive faxes.

2Ethernet port Connect the printer to a network.

3USB printer port Connect the printer to a computer.

4Power cord socket Connect the printer to a properly grounded electrical outlet.

Set up, install, and conﬁgure 20

Setting up the printer to fax

Setting up the fax function

Notes:

•Some connection methods are applicable only in some countries or regions.

•If the fax function is enabled and not fully set up, then the indicator light may blink red.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer

in the area shown while actively sending or receiving a fax.

Note: If you do not have a TCP/IP environment, then you must use the printer control panel to enter your fax

setup information.

Using the control panel

1From the control panel, navigate to:

Settings > Device > Preferences > Run Initial Setup

2Turn o the printer, wait for about 10 seconds, and then turn on the printer.

3On the Fax setup screen, conﬁgure the settings.

4Finish the setup.

Using the Embedded Web Server

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Fax > Analog Fax Setup > General Fax Settings.

3In the Fax Name ﬁeld, type the name to be printed on all outgoing faxes.

Set up, install, and conﬁgure 21

4In the Fax Number ﬁeld, enter the printer fax number.

5Apply the changes.

Setting up fax using a standard telephone line

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

Setup 1: Printer is connected to a dedicated fax line

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to an active analog wall jack.

Set up, install, and conﬁgure 22

Notes:

•You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto

Answer to O).

•If you want to receive faxes automatically, then set the printer to pick up on a speciﬁed number of rings.

Setup 2: Printer is sharing the line with an answering machine

Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for

the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes

automatically.

Connected to dierent wall jacks

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to an active analog wall jack.

Notes:

•If you have only one telephone number on your line, then set the printer to receive faxes automatically.

•Set the printer to pick up calls two rings after the answering machine. For example, if the answering

machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.

Set up, install, and conﬁgure 23

Setting up fax in countries or regions with dierent telephone wall jacks

and plugs

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility

is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or

region may not come with your printer, and you may need to purchase it separately.

There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug

from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.

Part name Part number

Lexmark adapter plug 40X8519

Set up, install, and conﬁgure 24

Connecting the printer to a non‑RJ11 wall jack

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.

3If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it

directly to the telephone adapter.

Set up, install, and conﬁgure 25

Connecting the printer to a wall jack in Germany

The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering

machines. The F port is for telephones. Connect the printer to any of the N ports.

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.

3If you want to connect a telephone and answering machine to the same wall jack, then connect the devices

as shown.

Set up, install, and conﬁgure 26

Connecting to a distinctive ring service

A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone

number is assigned a dierent ring pattern.

1From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls

> Answer On.

2Select the ring pattern.

3Apply the changes.

Setting the fax date and time

1From the home screen, touch Settings > Device > Preferences > Date and Time > Conﬁgure.

2Conﬁgure the settings.

Conﬁguring daylight saving time

1From the home screen, touch Settings > Device > Preferences > Date and Time > Conﬁgure.

2In the Time Zone menu, touch (UTC+user) Custom.

3In the Conﬁgure menu, touch UTC Oset.

4Conﬁgure the settings.

Conﬁguring the fax speaker settings

1From the home screen, touch Settings > Fax > Analog Fax Setup > Speaker Settings.

2Do the following:

•Set the Speaker Mode to Always On.

•Set the Speaker Volume to High.

•Activate the Ringer Volume.

Loading paper and specialty media

Setting the paper size and type

1From the home screen, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type > select a paper source

2Set the paper size and type.

Conﬁguring Universal paper settings

1From the home screen, touch Settings > Paper > Media Conﬁguration > Universal Setup.

2Conﬁgure the settings.

Set up, install, and conﬁgure 27

Loading the tray

1Remove the tray.

Note: To avoid paper jams, do not remove the tray while the printer is busy.

2Flex, fan, and align the paper edges before loading.

3Load the paper stack with the printable side faceup.

Notes:

•Load letterhead faceup with the header toward the back of the tray for one‑sided printing.

•Load letterhead facedown with the header toward the front of the tray for two‑sided printing.

•Do not slide paper into the tray.

•To avoid paper jams, make sure that the stack height is below the maximum paper ﬁll indicator.

Set up, install, and conﬁgure 28

4Adjust the guides to match the size of the paper that you are loading.

5Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Set up, install, and conﬁgure 29

Loading the manual feeder

1Adjust the guide to match the size of the paper that you are loading.

2Load a sheet of paper with the printable side faceup.

•Load letterhead with the printable side faceup and the top edge entering the printer ﬁrst for one‑sided

printing.

•Load letterhead with the printable side facedown and the top edge entering the printer last for two‑sided

printing.

Set up, install, and conﬁgure 30

•Load envelope with the ﬂap side down and against the right side of the paper guide.

3Feed the paper until its leading edge gets pulled in.

Warning—Potential Damage: To avoid paper jams, do not force paper into the manual feeder.

Installing and updating software, drivers, and ﬁrmware

Installing the printer software

1Obtain a copy of the software installer package.

•From the software CD that came with your printer.

•Go to http://support.lexmark.com, and then select your printer and operating system.

2Run the installer, and then follow the instructions on the computer screen.

3For Macintosh users, add the printer.

Note: Obtain the printer IP address from the home screen.

Updating ﬁrmware

Some applications require a minimum device ﬁrmware level to operate correctly.

For more information on updating the device ﬁrmware, contact your Lexmark representative.

1From the Embedded Web Server, click Settings > Device > Update Firmware.

2Browse to locate the required ﬂash ﬁle.

3Apply the changes.

Exporting or importing a conﬁguration ﬁle

You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the

settings to other printers.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

Set up, install, and conﬁgure 31

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2From the Embedded Web Server, click Export Conﬁguration or Import Conﬁguration.

3Follow the instructions on the screen.

4If the printer supports applications, then do the following:

aClick Apps > select the application > Conﬁgure.

bClick Export or Import.

Networking

Connecting the printer to a Wi‑Fi network

Using the control panel

1From the home screen, navigate to:

Settings > Network/Ports > Wireless

2Select Setup On Printer Panel and then follow the instructions on the display.

Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial

setup.

Using Lexmark Mobile Assistant

1Depending on your mobile device, download the Lexmark Mobile Assistant application from either the

Google PlayTM store or App Store online store.

2From the control panel, navigate to:

Settings > Network/Ports > Wireless > Setup Using Mobile App > Continue for Printer ID

3From your mobile device, launch the application, and then accept the Terms of Use.

4Grant permissions.

5Tap Start Wi-Fi Setup, and then select the printer.

6Select a Wi-Fi network, and then enter your credentials.

7Tap Finish Wi-Fi Setup.

Connecting the printer to a wireless network using Wi‑Fi Protected Setup

(WPS)

Before you begin, make sure that:

•The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the

documentation that came with your access point.

•A wireless network adapter is installed in your printer. For more information, see the instructions that came

with the adapter.

Set up, install, and conﬁgure 32

Using the Push Button method

1From the control panel, navigate to:

Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method

2Follow the instructions on the display.

Using the personal identiﬁcation number (PIN) method

1From the control panel, navigate to:

Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN Method

2Copy the eight‑digit WPS PIN.

3Open a Web browser, and then type the IP address of your access point in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4Access the WPS settings. For more information, see the documentation that came with your access

point.

5Enter the eight‑digit PIN, and then save the changes.

Connecting a mobile device to the printer wireless network

1Enable Wi‑Fi Direct® in the printer. From the home screen, touch Settings > Network/Ports > Wireless >

Enable Wi‑Fi Direct.

Notes:

•The Wi‑Fi Direct SSID and password are generated automatically. To view the Wi‑Fi Direct SSID and

password, go to the Wi‑Fi Direct menu.

•You can also change the SSID and password, if necessary.

2Connect your mobile device to the printer wireless network.

Deactivating the Wi‑Fi network

1From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard

Network.

2Follow the instructions on the display.

Checking the printer connectivity

1From the home screen, touch Settings > Reports > Network > Network Setup Page.

2Check the ﬁrst section of the network setup page, and conﬁrm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be

malfunctioning. Contact your administrator for assistance.

Set up, install, and conﬁgure 33

Printing the Menu Settings Page

From the home screen, touch Settings > Reports > Menu Settings Page.

Set up, install, and conﬁgure 34

Secure the printer

Erasing printer memory

To erase volatile memory or buered data in your printer, turn o the printer.

To era s e non ‑volatile memory or individual settings, device and network settings, security settings, and

embedded solutions, do the following:

1From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.

2Select the Sanitize all information on nonvolatile memory check box, and then touch OK.

3Follow the instructions on the display.

Restoring factory default settings

1From the home screen, touch Settings > Device > Restore Factory Defaults.

2In the Restore Settings menu, select the settings that you want to restore.

3Tou ch RESTORE.

4Follow the instructions on the display.

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print

jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used

to store operating system, device settings, and network

information.

Erase the content of any installed printer memory in the following circumstances:

•The printer is being decommissioned.

•The printer is being moved to a dierent department or location.

•The printer is being serviced by someone from outside your organization.

•The printer is being removed from your premises for service.

•The printer is being sold to another organization.

Secure the printer 35

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1From the document that you are trying to print, open the Print dialog.

2If necessary, adjust the settings.

3Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2Select a printer.

3Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print‑ready printer.

Before you begin, make sure that:

•The printer is registered to the Google Cloud Print server.

•The Cloud Print plugin is downloaded from the Google Play store and is enabled in the mobile device.

1From your AndroidTM mobile device, open a document or select a document from your ﬁle manager.

2Tap > Print.

3Select a printer, and then tap .

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It

allows you to print directly to any Mopria‑certiﬁed printer.

Print 36

Note: Make sure that you download the Mopria Print Service application from the Google Play store and

enable it in the mobile device.

1From your Android mobile device, launch a compatible application or select a document from your ﬁle

manager.

2Tap > Print.

3Select a printer, and then adjust the settings, if necessary.

4Tap .

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed

printer.

Notes:

•This application is supported only in some Apple devices.

•This application is supported only in some printer models.

1From the home screen of your mobile device, launch a compatible application.

2Select an item to print, and then tap the share icon.

3Tap Print, and then select a printer.

4Print the document.

Printing from a mobile device using Wi‑Fi Direct®

Wi‑Fi Direct is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.

Note: Make sure that the mobile device is connected to the printer wireless network. For more information,

see “Connecting a mobile device to the printer wireless network” on page 33.

1From your mobile device, launch a compatible application or select a document from your ﬁle manager.

2Depending on your mobile device, do one of the following:

•Tap > Print.

3Select a printer, and then adjust the settings, if necessary.

4Print the document.

Print 37

Printing from a ﬂash drive

1Insert the ﬂash drive.

Notes:

•If you insert the ﬂash drive when an error message appears, then the printer ignores the ﬂash drive.

•If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears on the

display.

2Select the document that you want to print.

If necessary, conﬁgure other print settings.

3Print the document.

To print another document, select USB Drive.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the ﬂash drive or

the printer in the area shown while actively printing, reading, or writing from the memory device.

Print 38

Supported ﬂash drives and ﬁle types

Flash drives

•Lexar JumpDrive S70 (16GB and 32GB)

•SanDisk Cruzer (16GB and 32GB)

•PNY Attache (16GB and 32GB)

Notes:

–The printer supports high‑speed USB ﬂash drives with full‑speed standard.

–USB ﬂash drives must support the File Allocation Table (FAT) system.

File types

Documents

PDF (version 1.7 or earlier)

Images

.JPEG or .jpg

Conﬁguring conﬁdential jobs

1From the control panel, navigate to:

Settings > Security > Conﬁdential Print Setup

2Conﬁgure the settings.

Use To

Max Invalid PIN Set the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name are deleted.

Conﬁdential Job

Expiration

Set the expiration time for conﬁdential print jobs.

Note: Conﬁdential held jobs are stored in the printer until they are released or

deleted manually.

Repeat Job Expiration Set the expiration time for a repeat print job.

Note: Repeat held jobs are stored in the printer memory for reprinting.

Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining

copies.

Note: Verify jobs print one copy to check if it is satisfactory before printing the

remaining copies.

Reserve Job Expiration Set the expiration time that the printer stores print jobs.

Note: Reserve held jobs are automatically deleted after printing.

Require All Jobs to be

Held

Set the printer to hold all print jobs.

Keep duplicate

documents

Set the printer to print all documents with the same ﬁle name.

Print 39

Printing conﬁdential and other held jobs

For Windows users

1With a document open, click File > Print.

2Click Properties, Preferences, Options, or Setup.

3Click Print and Hold.

4Select Use Print and Hold, and then assign a user name.

5Select the print job type (Conﬁdential, Repeat, Reserve, or Verify).

If the print job is conﬁdential, then enter a four‑digit PIN.

6Click OK or Print.

7From the printer home screen, release the print job.

•For conﬁdential print jobs, navigate to:

Held jobs > select your user name > Conﬁdential > enter the PIN > select the print job > conﬁgure the

settings > Print

•For other print jobs, navigate to:

Held jobs > select your user name > select the print job > conﬁgure the settings > Print

For Macintosh users

1With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2From the print options or Copies & Pages menu, choose Job Routing.

3Select the print job type (Conﬁdential, Repeat, Reserve, or Verify).

If the print job is conﬁdential, then assign a user name and a four‑digit PIN.

4Click OK or Print.

5From the printer home screen, release the print job.

•For conﬁdential print jobs, navigate to:

Held jobs > select your user name > Conﬁdential > enter the PIN > select the print job > conﬁgure the

settings > Print

•For other print jobs, navigate to:

Held jobs > select your user name > select the print job > conﬁgure the settings > Print

Printing a font sample list

1From the home screen, touch Settings > Reports > Print > Print Fonts.

2Tou ch PCL Fonts or PostScript Fonts.

Print 40

Placing separator sheets between copies

1From the home screen, touch Settings > Print > Layout > Separator Sheets > Between Copies.

2Print the document.

Canceling a print job

From the printer control panel

1From the home screen, touch Job Queue.

Note: You can also access this setting by touching the top section of the home screen.

2Select the job to cancel.

From the computer

1Depending on the operating system, do either of the following:

•Open the printers folder, and then select your printer.

•From the System Preferences in the Apple menu, navigate to your printer.

2Select the job to cancel.

Adjusting toner darkness

1From the home screen, touch Settings > Print > Quality.

2Adjust the toner darkness.

3Apply the changes.

Print 41

Copy

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF) Scanner glass

•Use the ADF for multiple‑page or two-sided

documents.

•Load an original document faceup. For multiple‑page

documents, make sure to align the leading edge

before loading.

•Make sure to adjust the ADF guides to match the width

of the paper that you are loading.

•Use the scanner glass for single‑page documents,

book pages, small items (such as postcards or

photos), transparencies, photo paper, or thin media

(such as magazine clippings).

•Place the document facedown in the corner with the

arrow.

Making copies

1Load an original document into the ADF tray or on the scanner glass.

Note: To avoid a cropped image, make sure that the original document and output have the same paper

size.

2From the home screen, touch Copy, and then specify the number of copies.

If necessary, adjust the copy settings.

3Copy the document.

Note: To make a quick copy, from the control panel, press .

Copying photos

1Place a photo on the scanner glass.

2From the control panel, navigate to:

Copy > Content Type > Photo

3Copy the document.

Copy 42

Copying on letterhead

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Copy > Copy From > select the size of the original document.

3Tou ch Copy To, and then select the paper source that contains the letterhead.

If you loaded the letterhead into the manual feeder, then navigate to:

Copy To > Manual Feeder > select a paper size > Letterhead

4Copy the document.

Copying on both sides of the paper

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Copy > Sides.

3Adjust the settings.

4Copy the document.

Reducing or enlarging copies

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, navigate to:

Copy > Scale > specify a scale value

Note: Changing the size of the original document or output after setting Scale restores the scale value to

Auto.

3Copy the document.

Collating copies

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Copy > Collate > On [1,2,1,2,1,2].

3Copy the document.

Creating a copy shortcut

Note: You may need administrative rights to create a shortcut.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

Copy 43

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Shortcuts > Add Shortcut.

3From the Shortcut Type menu, select Copy, and then conﬁgure the settings.

4Apply the changes.

Copy 44

E-mail

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF) Scanner glass

•Use the ADF for multiple‑page or two-sided

documents.

•Load an original document faceup. For multiple‑page

documents, make sure to align the leading edge

before loading.

•Make sure to adjust the ADF guides to match the width

of the paper that you are loading.

•Use the scanner glass for single‑page documents,

book pages, small items (such as postcards or

photos), transparencies, photo paper, or thin media

(such as magazine clippings).

•Place the document facedown in the corner with the

arrow.

Setting up the e‑mail function

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > E‑mail > E‑mail Setup.

3Conﬁgure the settings.

4Apply the changes.

Conﬁguring e‑mail settings

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > E-mail.

E-mail 45

3Enter the needed information.

4Apply the changes.

Sending an e-mail

1Load an original document into the ADF tray or on the scanner glass.

2From the control panel, select E-mail, and then enter the needed information.

For non‑touch‑screen printer models, press #, and then enter the shortcut number using the keypad.

Note: You can also enter the recipient using the address book.

3If necessary, conﬁgure the output ﬁle type settings.

4Send the e-mail.

Creating an e-mail shortcut

Note: You may need administrative rights to create a shortcut.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Shortcuts > Add Shortcut.

3From the Shortcut Type menu, select E‑mail, and then conﬁgure the settings.

4Apply the changes.

E-mail 46

Fax

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF) Scanner glass

•Use the ADF for multiple‑page or two-sided

documents.

•Load an original document faceup. For multiple‑page

documents, make sure to align the leading edge

before loading.

•Make sure to adjust the ADF guides to match the width

of the paper that you are loading.

•Use the scanner glass for single‑page documents,

book pages, small items (such as postcards or

photos), transparencies, photo paper, or thin media

(such as magazine clippings).

•Place the document facedown in the corner with the

arrow.

Sending a fax

Using the control panel

1Load the original document into the ADF tray or on the scanner glass.

2From the control panel, select Fax, and then enter the needed information.

3If necessary, conﬁgure other fax settings.

4Fax the document.

Using the computer

Note: Make sure that the Universal Fax driver is installed.

For Windows users

1From the document that you are trying to fax, open the Print dialog.

2Select the printer, and then click Properties, Preferences, Options, or Setup.

3Click Fax > Enable fax, and then enter the recipient number.

4If necessary, conﬁgure other fax settings.

5Fax the document.

Fax 47

For Macintosh users

1With a document open, choose File > Print.

2Select the printer, and then enter the recipient number.

3If necessary, conﬁgure other fax settings.

4Fax the document.

Creating a fax destination shortcut

Note: You may need administrative rights to create a shortcut.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Shortcuts > Add Shortcut.

3From the Shortcut Type menu, select Fax, and then conﬁgure the settings.

4Apply the changes.

Changing the fax resolution

1Load an original document into the ADF tray or on the scanner glass.

2From the control panel, select Fax, and then enter the needed information.

3In the Resolution menu, select a setting.

4Send the fax job.

Adjusting the fax darkness

1Load an original document into the ADF tray or on the scanner glass.

2From the control panel, select Fax, and then enter the needed information.

3From the Darkness menu, adjust the setting.

4Fax the document.

Viewing a fax log

Note: You may need administrative rights to view the fax logs.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Fax 48

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Reports > Fax.

3Click Fax Job Log or Fax Call Log.

Blocking junk faxes

1From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls

> Block No Name Fax.

2Apply the changes.

Holding a fax

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Fax > Analog Fax Setup > Fax Receive Settings > Holding Faxes.

3Select a mode.

4Apply the changes.

Forwarding a fax

1From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls.

2Conﬁgure the Fax Forwarding, Forward To, and Forward to Shortcut settings.

3Apply the changes.

Fax 49

Scan

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF) Scanner glass

•Use the ADF for multiple‑page or two-sided

documents.

•Load an original document faceup. For multiple‑page

documents, make sure to align the leading edge

before loading.

•Make sure to adjust the ADF guides to match the width

of the paper that you are loading.

•Use the scanner glass for single‑page documents,

book pages, small items (such as postcards or

photos), transparencies, photo paper, or thin media

(such as magazine clippings).

•Place the document facedown in the corner with the

arrow.

Creating an FTP shortcut

Note: You may need administrative rights to create a shortcut.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Shortcuts > Add Shortcut.

3From the Shortcut Type menu, select FTP, and then conﬁgure the settings.

4Apply the changes.

Scan 50

Scanning to a ﬂash drive

1Load an original document into the ADF tray or on the scanner glass.

2Insert the ﬂash drive.

3Tou ch Scan to USB and adjust the settings if necessary.

Note: If the USB Drive screen does not appear, then touch USB Drive on the home screen.

4Scan the document.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the ﬂash drive or

the printer in the area shown while actively printing, reading, or writing from the memory device.

Sending scanned documents to a computer

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Scan Proﬁles > Scan To Computer.

3Select the scan proﬁle where you want to save the document.

Scan 51

Use printer menus

Menu map

Device •Preferences

•Remote Operator Panel

•Notiﬁcations

•Power Management

•Information Sent to Lexmark

•Restore Factory Defaults

•Maintenance

•Visible Home Screen Icons

•About this Printer

Print •Layout

•Setup

•Quality

•Image

•PostScript

•PCL

Paper •Tray Conﬁguration •Media Conﬁguration

Copy Copy Defaults

Fax •Fax Mode •Analog Fax Setup

E‑mail •E‑mail Setup •E‑mail Defaults

FTP FTP Defaults

USB Drive •Flash Drive Scan •Flash Drive Print

Network/Ports •Network Overview

•Wireless

•Ethernet

•TCP/IP

•SNMP

•802.1x

•IPSec

•LPD Conﬁguration

•HTTP/FTP Settings

•USB

•Restrict external network access

•Wi‑Fi Direct

Security •Login methods*

•Certiﬁcate Management*

•Login Restrictions

•Conﬁdential Print Setup

•Erase Temporary Data Files

•Miscellaneous

Reports •Menu Settings Page

•Device

•Print

•Shortcuts

•Fax

•Network

Troubleshooting Print Quality Test Pages Cleaning the scanner

* These menu settings appear only in the Embedded Web Server.

Use printer menus 52

Device

Preferences

Menu item Description

Display Language

[List of languages]

Set the language of the text that appears on the display.

Country/Region

[List of countries or regions]

Identify the country or region where the printer is conﬁgured

to operate.

Run initial setup

O*

Run the setup wizard.

Keyboard

Keyboard Type

[List of languages]

Select a language as a keyboard type.

Note: All the Keyboard Type values may not appear or may

require special hardware to appear.

Displayed information

Display Text 1 [IP Address*]

Display Text 2 [Date/Time*]

Custom Text 1

Custom Text 2

Specify the information to appear on the home screen.

Date and Time

Conﬁgure

Current Date and Time

Manually Set Date and Time

Date Format [MM‑DD‑YYYY*]

Time Format [12 hour A.M./P.M.*]

Time Zone [GMT*]

UTC (GMT) Oset

DST Start

DST End

DST Oset

Conﬁgure the printer date and time.

Note: UTC (GMT) Oset, DST Start, DST End, and DST Oset

appear only when Time Zone is set to Custom.

Date and Time

Network Time Protocol

Enable NTP [On*]

NTP Server

Enable Authentication

Conﬁgure the settings for Network Time Protocol (NTP).

Note: When Enable Authentication is set to MD5 key, Key ID

and Password appear.

Paper Sizes

U.S.*

Metric

Specify the unit of measurement for paper sizes.

Note: The country or region selected in the initial setup

wizard determines the initial paper size setting.

Screen Brightness

20–100% (100*)

Adjust the brightness of the display.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 53

Menu item Description

Flash Drive Access

Enabled*

Disabled

Enable access to the ﬂash drive.

One Page Flatbed Scanning

O*

Set copies from the scanner glass to only one page at a time.

Screen Timeout

5–300 (60*)

Set the idle time in seconds before the display shows the home

screen, or before the printer logs o a user account

automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Remote Operator Panel

Menu item Description

External VNC Connection

Don’t Allow*

Allow

Connect an external Virtual Network Computing (VNC) client

to the remote control panel.

Authentication Type

None*

Standard Authentication

Set the authentication type when accessing the VNC client

server.

VNC Password Specify the password to connect to the VNC client server.

Note: This menu item appears only if Authentication Type is

set to Standard Authentication.

Note: An asterisk (*) next to a value indicates the factory default setting.

Notiﬁcations

Menu item Description

ADF Loaded Beep

O

On*

Enable a sound when loading paper into the ADF.

Note: This menu item is available only in some printer

models.

Alarm Control

O

Single*

Continuous

Set the number of times that the alarm sounds when the printer

requires user intervention.

Note: This menu item is available only in some printer

models.

Supplies

Show Supply Estimates

Show estimates*

Do not show estimates

Show the estimated status of the supplies.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 54

Menu item Description

Supplies

Cartridge Alarm

O

Single*

Continuous

Set the number of times that the alarm sounds when the

cartridge is low.

Note: This menu item is available only in some printer

models.

Supplies

Custom Supply Notiﬁcations

Conﬁgure notiﬁcation settings when the printer requires user

intervention.

Note: This menu item appears only in the Embedded Web

Server.

E‑mail Alerts Setup

E‑mail Setup

Primary SMTP Gateway

Type the IP address or host name of the primary SMTP server

for sending e-mail.

E‑mail Alerts Setup

E‑mail Setup

Primary SMTP Gateway Port

1–65535 (25*)

Enter the port number of the primary SMTP server.

E‑mail Alerts Setup

E‑mail Setup

Secondary SMTP Gateway

Type the server IP address or host name of your secondary or

backup SMTP server.

E‑mail Alerts Setup

E‑mail Setup

Secondary SMTP Gateway Port

1–65535 (25*)

Enter the server port number of your secondary or backup

SMTP server.

E‑mail Alerts Setup

E‑mail Setup

SMTP Timeout

5–30 seconds (30*)

Specify how long before the printer times out if the SMTP

server does not respond.

E‑mail Alerts Setup

E‑mail Setup

Reply Address

Specify a reply address in the e‑mail.

E‑mail Alerts Setup

E‑mail Setup

Always use SMTP default Reply Address

O*

Use the SMTP default Reply Address.

E‑mail Alerts Setup

E‑mail Setup

Use SSL/TLS

Disabled*

Negotiate

Required

Send an e‑mail using an encrypted link.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 55

Menu item Description

E‑mail Alerts Setup

E‑mail Setup

Require Trusted Certiﬁcate

O

On*

Require a trusted certiﬁcate when accessing the SMTP server.

E‑mail Alerts Setup

E‑mail Setup

SMTP Server Authentication

No authentication required*

NTLM

CRAM‑MD5

Digest‑MD5

Kerberos 5

Set the authentication type for the SMTP server.

E‑mail Alerts Setup

E‑mail Setup

Device‑Initiated E‑mail

None*

Use Device SMTP Credentials

Set whether credentials are required for device‑initiated

e‑mails.

E‑mail Alerts Setup

E‑mail Setup

Device Userid

Specify the user ID to connect to the SMTP server.

E‑mail Alerts Setup

E‑mail Setup

Device Password

Specify the password to connect to the SMTP server.

E‑mail Alerts Setup

E‑mail Setup

NTLM Domain

Specify the domain name for the NTLM security protocol.

E‑mail Alerts Setup

E‑mail Setup

Disable “SMTP server not set up” error

O*

Disable an SMTP setup error message to appear on the

display.

Error Prevention

Jam Assist

O

On*

Set the printer to ﬂush blank pages or pages with partial prints

automatically after a jammed page has been cleared.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 56

Menu item Description

Error Prevention

Auto Continue

Disabled

Enabled* (5 seconds)

Auto Continue Time

Let the printer continue processing or printing a job

automatically after clearing certain printer conditions that

require user intervention.

Error Prevention

Auto Reboot

Reboot when idle

Reboot always*

Reboot never

Set the printer to restart when an error occurs.

Error Prevention

Auto Reboot

Max Auto Reboots

1–20 (2*)

Set the number of automatic reboots that the printer can

perform.

Error Prevention

Auto Reboot

Auto Reboot Window

1–525600 (720*)

Set the number of seconds before the printer performs an

automatic reboot.

Error Prevention

Auto Reboot

Auto Reboot Counter

Show a read‑only information of the reboot counter.

Error Prevention

Display Short Paper Error

Auto‑clear*

Set the printer to show a message when a short paper error

occurs.

Note: Short paper refers to the size of the paper loaded.

Error Prevention

Page Protect

O*

Set the printer to process the entire page into the memory

before printing it.

Jam Content Recovery

Jam Recovery

O

Auto*

Set the printer to reprint jammed pages.

Jam Content Recovery

Scanner Jam Recovery

Job level

Page level*

Specify how to restart a scan job after resolving a paper jam.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 57

Power Management

Menu item Description

Sleep Mode Proﬁle

Print from Sleep Mode

Stay awake after printing

Enter Sleep Mode after printing*

Set the printer to stay in Ready mode or return to Sleep mode

after printing.

Timeouts

Sleep Mode

1–120 minutes (15*)

Set the idle time before the printer begins operating in Sleep

mode.

Timeouts

Hibernate Timeout

Disabled

1 hour

2 hours

3 hours

6 hours

1 day

2 days

3 days*

1 week

2 weeks

1 month

Set the time before the printer turns o.

Timeouts

Hibernate Timeout on Connection

Hibernate

Do Not Hibernate*

Set Hibernate Timeout to turn o the printer while an active

Ethernet connection exists.

Eco-Mode

O*

Energy

Energy/Paper

Paper

Minimize the use of energy, paper, or specialty media.

Note: Setting Eco‑Mode to Energy or Paper may aect

printer performance, but not print quality.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 58

Information Sent to Lexmark

Menu item Description

Information Sent to Lexmark

Supplies and Page Usage

Device Performance

None*

Send printer usage and performance information to Lexmark.

Note: Information Send Time appears only when you select any of the settings in

Information Sent to Lexmark, except None.

Information Send Time

Start Time

Stop Time

Note: An asterisk (*) next to a value indicates the factory default setting.

Restore Factory Defaults

Menu item Description

Restore Settings

Restore all settings

Restore printer settings

Restore network settings

Restore fax settings

Restore the printer factory default settings.

Maintenance

Conﬁg Menu

Menu item Description

USB Conﬁguration

USB PnP

Change the USB driver mode of the printer to improve its

compatibility with a personal computer.

USB Conﬁguration

USB Scan to Local

On*

O

Set whether the USB device driver enumerates as a USB

Simple device (single interface) or as a USB Composite device

(multiple interfaces).

USB Conﬁguration

USB Speed

Full

Auto*

Set the USB port to run at full speed and disable its high‑speed

capabilities.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 59

Menu item Description

Tray Conﬁguration

Show Tray Insert Message

O

Only for unknown sizes*

Always

Show the Tray Insert message.

Tray Conﬁguration

A5 Loading

Short Edge

Long Edge*

Specify the page orientation when loading A5 paper size.

Tray Conﬁguration

Paper Prompts

Auto*

Manual Paper

Set the paper source that the user ﬁlls when a prompt to load

paper appears.

Tray Conﬁguration

Envelope Prompts

Auto*

Manual Envelope

Set the paper source that the user ﬁlls when a prompt to load

envelope appears.

Tray Conﬁguration

Action for Prompts

Prompt user*

Continue

Use current

Set the printer to resolve paper- or envelope-related change

prompts.

Reports

Menu Settings Page

Event Log

Event Log Summary

Print reports about printer menu settings, status, and event

logs.

Supply Usage And Counters

Clear Supply Usage History

Reset the supply usage history, such as number of pages and

days remaining, to the factory shipped level.

Supply Usage And Counters

Fuser Reset

ITM Reset

Reset Black Cartridge Counter

Reset Cyan Cartridge Counter

Reset Magenta Cartridge Counter

Reset Yellow Cartridge Counter

Reset the counter after installing a new supply.

Fax Conﬁguration

Fax Low Power Support

Disable Sleep

Permit Sleep

Auto*

Set fax to enter Sleep mode whenever the printer determines

that it should.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 60

Menu item Description

Print Conﬁguration

Black Only Mode

O*

Print color content in grayscale.

Print Conﬁguration

Color Trapping

O

Enhance the printed output to compensate for misregistration

in the printer.

Print Conﬁguration

Font Sharpening

0–150 (24*)

Set a text point-size value below which the high‑frequency

screens are used when printing font data.

For example, if the value is 24, then all fonts sized 24 points or

less use the high‑frequency screens.

Device Operations

Quiet Mode

O*

Set the printer to operate in Quiet Mode.

Note: Enabling this setting slows down the printer

performance.

Device Operations

Panel Menus

Enable*

Disable

Enable access to the control panel menus.

Device Operations

Clear Custom Status

Erase user‑deﬁned strings for the Default or Alternate custom

messages.

Device Operations

Clear all remotely‑installed messages

Erase messages that were remotely installed.

Note: This menu item is available only in some printer

models.

Device Operations

Automatically Display Error Screens

O

On*

Show existing error messages on the display after the printer

remains inactive on the home screen for a length of time equal

to the Screen Timeout setting.

Note: This menu item is available only in some printer

models.

Toner patch sensor setup

Calibration Frequency Preference

Disabled

Fewest color adjustments

Fewer color adjustments

Normal*

Better color accuracy

Best color accuracy

Set the default calibration frequency.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 61

Menu item Description

Toner patch sensor setup

Full calibration

Run the full color calibration.

Toner patch sensor setup

Print TPS information page

Print a diagnostic page that contains toner patch sensor

calibration.

Scanner Conﬁguration

Scanner Manual Registration

Print Quick Test

Print a Quick Test target page.

Note: Make sure that the margin spacing on the target page

is uniform all the way around the target. If it is not, then the

printer margins may need to be reset.

Scanner Conﬁguration

Scanner Manual Registration

Front ADF Registration

Flatbed Registration

Manually register the ﬂatbed and ADF after replacing the ADF,

scanner glass, or controller board.

Scanner Conﬁguration

Edge Erase

Flatbed Edge Erase

0–6 (3*)

ADF Edge Erase

0–6 (3*)

Set the size, in millimeters, of the no‑print area around an ADF

or ﬂatbed scan job.

Scanner Conﬁguration

Disable Scanner

Enabled*

Disabled

ADF Disabled

Disable the scanner when it is not working properly.

Scanner Conﬁguration

Ti Byte Order

CPU Endianness*

Little Endian

Big Endian

Set the byte order of a TIFF‑formatted scan output.

Scanner Conﬁguration

Exact Ti Rows Per Strip

On*

O

Set the RowsPerStrip tag value of a TIFF‑formatted scan output.

Note: An asterisk (*) next to a value indicates the factory default setting.

Out of Service Erase

Menu item Description

Sanitize all information on nonvolatile memory

Erase all printer and network settings

Erase all shortcuts and shortcut settings

Clear all settings and applications that are stored in the printer.

Use printer menus 62

Visible Home Screen Icons

Menu Description

Copy

Do not display

Display*

E‑mail

Do not display

Display*

Fax

Do not display

Display*

Status/Supplies

Do not display

Display*

Job Queue

Do not display

Display*

Change Language

Do not display*

Display

Held Jobs

Do not display

Display*

USB

Do not display

Display*

Specify which icons to show on the home screen.

Note: An asterisk (*) next to a value indicates the factory default settings.

About this Printer

Menu item Description

Asset Tag Describe the printer. The maximum length is 32 characters.

Printer’s Location Identify the printer location. The maximum length is 63 characters.

Contact Personalize the printer name. The maximum length is 63 characters.

Export Conﬁguration File to USB* Export conﬁguration ﬁles to a ﬂash drive.

Export Compressed Logs to USB* Export compressed log ﬁles to a ﬂash drive.

Send Logs

Cancel

Send

Send diagnostic information to Lexmark.

* This menu item appears only in some printer models.

Use printer menus 63

Layout

Menu item Description

Sides

1‑Sided*

2‑Sided

Specify whether to print on one side or two sides of the paper.

Flip Style

Long Edge*

Short Edge

Determine which side of the paper (long edge or short edge) is bound when

performing two‑sided printing.

Note: Depending on the option selected, the printer automatically osets

each printed information of the page to bind the job correctly.

Blank Pages

Do Not Print*

Print blank pages that are included in a print job.

Collate

O [1,1,1,2,2,2]

On [1,2,1,2,1,2]*

Keep the pages of a print job stacked in sequence, particularly when printing

multiple copies of the job.

Separator Sheets

None*

Between Copies

Between Jobs

Between Pages

Insert blank separator sheets when printing.

Separator Sheet Source

Tray 1

Specify the paper source for the separator sheet.

Pages per Side

O*

2 pages per side

3 pages per side

4 pages per side

6 pages per side

9 pages per side

12 pages per side

16 pages per side

Print multiple page images on one side of a sheet of paper.

Pages per Side Ordering

Horizontal*

Reverse Horizontal

Vertical

Reverse Vertical

Specify the positioning of multiple page images when using Pages per Side.

Note: The positioning depends on the number of page images and their

page orientation.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 64

Menu item Description

Pages per Side Orientation

Auto*

Landscape

Portrait

Specify the orientation of a multiple‑page document when using Pages per

Side.

Pages per Side Border

None*

Solid

Print a border around each page image when using Pages per Side.

Copies

1–9999 (1*)

Specify the number of copies for each print job.

Print Area

Normal*

Fit to page

Whole Page

Set the printable area on a sheet of paper.

Note: An asterisk (*) next to a value indicates the factory default setting.

Setup

Menu item Description

Printer Language

PCL Emulation

PS Emulation

Set the printer language.

Note: Setting a printer language default does not prevent a software

program from sending print jobs that use another printer language.

Printer Usage

Max Speed

Max Yield*

Determine how the color print cartridges operate during printing.

Notes:

•When set to Max Yield, the color print cartridges slow down or stop

while printing groups of black-only pages.

•When set to Max Speed, the color print cartridges always run while

printing, whether color or black pages are being printed.

Print All Order

Alphabetical*

Newest First

Oldest First

Specify the order in which held and conﬁdential jobs are printed when Print

All is selected.

Note: An asterisk (*) next to a value indicates the factory default setting.

Quality

Menu item Description

Print Mode

Black and White

Color*

Set the print mode.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 65

Menu item Description

Print Resolution

4800 CQ*

Set the resolution for the printed output.

Note: 4800 CQ provides high‑quality output at maximum speed.

Toner Darkness

Light

Normal*

Dark

Determine the lightness or darkness of text images.

Halftone

Normal*

Detail

Enhance the printed output to have smoother lines with sharper edges.

RGB Brightness

‑6 to 6 (0*)

Adjust the brightness, contrast, and saturation for color output.

Note: This setting does not aect ﬁles where CMYK color speciﬁcations are

used.

RGB Contrast

0 to 5 (0*)

RGB Saturation

0 to 5 (0*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Balance

Cyan

‑5 to 5 (0*)

Magenta

‑5 to 5 (0*)

Ye l l o w

‑5 to 5 (0*)

Black

‑5 to 5 (0*)

Reset Defaults

Adjust the amount of toner that is used for each color.

Color Correction

Auto*

O

Manual

Color Correction Content

Modify the color settings used to print documents.

Notes:

•O sets the printer to receive the color correction from the software.

•Auto sets the printer to apply dierent color proﬁles to each object on the

printed page.

•Manual allows the customization of the RGB or CMYK color conversions

applied to each object on the printed page.

•Color Correction Content is available only when Color Correction is set to

Manual.

Color Adjust Calibrate the printer to adjust color variations in the printed output.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 66

PostScript

Menu item Description

Print PS Error

O*

Print a page that describes the PostScript® error.

Note: When an error occurs, processing of the job stops, the printer

prints an error message, and the rest of the print job is ﬂushed.

Minimum Line Width

1–30 (2*)

Set the minimum stroke width.

Notes:

•Jobs printed in 1200 dpi use the value directly.

•Jobs printed in 4800 CQ use half the value.

Lock PS Startup Mode

O*

Disable the SysStart ﬁle.

Image Smoothing

O*

Enhance the contrast and sharpness of low‑resolution images.

Note: This setting has no eect on images with a resolution of 300 dpi or

higher.

Wait Timeout

Disabled

Enabled*

Enable the printer to wait for more data before canceling a print job.

Wait Timeout Time

15–65535 (40*)

Set the time in seconds for the printer to wait for more data before

canceling a print job.

Note: This menu item appears only when Wait Timeout is enabled.

Note: An asterisk (*) next to a value indicates the factory default setting.

PCL

Menu item Description

Font Name

[List of available fonts] (Courier*)

Select a font from the speciﬁed font source.

Symbol Set

[List of available symbol set] (10U

PC‑8*)

Specify the symbol set for each font name.

Note: A symbol set is a set of alphabetic and numeric characters,

punctuation, and special symbols. Symbol sets support the dierent

languages or speciﬁc programs such as math symbols for scientiﬁc text.

Pitch

0.08–100 (10*)

Specify the pitch for ﬁxed or monospaced fonts.

Note: Pitch refers to the number of ﬁxed‑space characters in a horizontal

inch of type.

Orientation

Portrait*

Landscape

Specify the orientation of text and graphics on the page.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 67

Menu item Description

Lines per Page

1–255

Specify the number of lines of text for each page printed through the PCL®

data stream.

Notes:

•This menu item activates vertical escapement that causes the

selected number of requested lines to print between the default

margins of the page.

•60 is the U.S. factory default setting. 64 is the international factory

default setting.

PCL5 Minimum Line Width

1–30 (2*)

Set the initial minimum stroke width.

Notes:

•Jobs printed in 1200 dpi use the value directly.

•Jobs printed in 4800 CQ use half the value.

PCLXL Minimum Line Width

1–30 (2*)

A4 Width

198 mm*

203 mm

Set the width of the logical page on A4‑size paper.

Note: Logical page is the space on the physical page where data is

printed.

Auto CR after LF

O*

Set the printer to perform a carriage return after a line feed control

command.

Note: Carriage return is a mechanism that commands the printer to move

the position of the cursor to the ﬁrst position on the same line.

Auto LF after CR

O*

Set the printer to perform a line feed after a carriage return control

command.

Print Timeout

Disabled

Enabled*

Enable the printer to end a print job after it has been idle for the speciﬁed

amount of time in seconds.

Wait Timeout Time

1–255 (90*)

Set the time in seconds for the printer to end a print job after it has been

idle.

Note: This menu item appears only when Wait Timeout is enabled.

Note: An asterisk (*) next to a value indicates the factory default setting.

Image

Menu item Description

Auto Fit

O*

Select the best available paper size and orientation setting for an image.

Note: When set to On, this menu item overrides the scaling and orientation

settings for the image.

Invert

O*

Invert bitonal monochrome images.

Note: This menu item does not apply to GIF or JPEG image formats.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 68

Menu item Description

Scaling

Anchor Top Left

Best Fit*

Anchor Center

Fit Height/Width

Fit Height

Fit Width

Adjust the image to ﬁt the printable area.

Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Orientation

Portrait*

Landscape

Reverse Portrait

Reverse Landscape

Specify the orientation of text and graphics on the page.

Note: An asterisk (*) next to a value indicates the factory default setting.

Paper

Tray Conﬁguration

Menu item Description

Default Source

Tray [x] (1*)

Manual Paper

Manual Envelope

Set the paper source for all print jobs.

Paper Size/Type

Tray [x] (1*)

Manual Paper

Manual Envelope

Specify the paper size or paper type loaded in each paper source.

Substitute Size

O

Letter/A4

All Listed*

Set the printer to substitute a speciﬁed paper size if the requested size is not

loaded in any paper source.

Notes:

•O prompts the user to load the required paper size.

•Letter/A4 prints an A4‑size document on letter when loading letter, and

letter‑size jobs on A4 paper size when loading A4.

•All Listed substitutes Letter/A4.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 69

Media Conﬁguration

Universal Setup

Menu item Description

Units of Measure

Inches

Millimeters

Specify the unit of measurement for the universal paper.

Note: Inches is the U.S. factory default setting. Millimeters is the

international factory default setting.

Portrait Width

3.00–14.17 inches (8.50*)

76–360 mm (216*)

Set the portrait width of the universal paper.

Portrait Height

3.00–14.17 inches (14*)

76–360 mm (356*)

Set the portrait height of the universal paper.

Feed Direction

Short Edge*

Long Edge

Set the printer to pick paper from the short edge or long edge

direction.

Note: Long Edge appears only when the longest edge is shorter

than the maximum width supported.

Note: An asterisk (*) next to a value indicates the factory default setting.

Custom Scan Sizes

Menu item Description

Custom Scan Size [x]

Scan Size Name

Width

1–8.50 inches (8.50*)

25–216 mm (216*)

Height

1–14 inches (14*)

25–356 mm (297*)

Orientation

Portrait*

Landscape

2 scans per side

O*

Assign a scan size name and conﬁgure the scan settings.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 70

Media Types

Menu item Description

Plain Paper

Card Stock

Recycled

Glossy

Labels

Bond

Envelope

Letterhead

Preprinted

Colored Paper

Light

Heavy

Rough/Cotton

Specify the texture, weight, and orientation of the paper loaded.

Copy

Copy Defaults

Menu item Description

Content Type

Text

Text / P h o to*

Photo

Graphics

Improve the output result based on the content of the original document.

Sides

1 sided to 1 sided*

1 sided to 2 sided

Specify the scanning behavior based on the original document.

Color

O

On*

Specify whether to print copies in color.

Pages per Side

O*

2 Portrait pages

4 Portrait pages

2 Landscape pages

4 Landscape pages

Specify the number of page images to print on one side of a sheet of paper.

Print Page Borders

O*

Place a border around each image when printing multiple pages on a single

page.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 71

Menu item Description

Collate

O [1,1,1,2,2,2]

On [1,2,1,2,1,2]*

Print multiple copies in sequence.

“Copy from” Size

[List of paper sizes]

Set the paper size of the original document.

Note: Letter is the U.S. factory default setting. A4 is the international factory

default setting.

“Copy to” Source

Tray [x] (1*)

Manual Feeder

Specify the paper source for the copy job.

Darkness

1 to 9 (5*)

Adjust the darkness of the scanned image.

Number of Copies

1–9999 (1*)

Specify the number of copies.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Balance

Cyan to Red

-4 to 4 (0*)

Magenta to Green

-4 to 4 (0*)

Ye l l ow t o B lu e

-4 to 4 (0*)

Adjust the color intensity during scanning.

Auto Color Detect

Color Sensitivity

1–9 (5*)

Area Sensitivity

1–9 (5*)

Set the amount of color that the printer detects from the original document.

Contrast

Best for Content*

Specify the contrast of the output.

Background Removal

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 72

Menu item Description

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Allow Color Copies

O

On*

Print copies in color.

Allow Save as Shortcut

O

On*

Save custom copy settings as shortcuts.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax

Fax Mode

Menu item Description

Fax Mode

Analog*

Disabled

Select a fax mode.

Note: An asterisk (*) next to a value indicates the factory default setting.

Analog Fax Setup

General Fax Settings

Menu item Description

Fax Name Identify your fax machine.

Fax Number Identify your fax number.

Fax ID

Fax Name

Fax Number*

Notify fax recipients of your fax name or fax number.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 73

Menu item Description

Memory Use

All receive

Mostly receive

Equal*

Mostly send

All send

Set the amount of internal printer memory allocated for faxing.

Note: This menu item prevents memory buer conditions and failed faxes.

Cancel Faxes

Allow*

Don't Allow

Cancel outgoing faxes before they are transmitted, or cancel incoming faxes

before they ﬁnish printing.

Caller ID

O

Alternate

Show the telephone number of the person sending the fax.

Note: This menu item appears only if multiple caller ID patterns are supported.

Fax Number Masking

O*

From Left

From Right

Specify the format for masking an outgoing fax number.

Digits to Mask

0–58 (0*)

Specify the number of digits to mask in an outgoing fax number.

Enable Line Connected

Detection

O

On*

Determine whether a telephone line is connected to the printer.

Note: Detection takes place when turning on the printer and before each call.

Optimize Fax Compatibility Conﬁgure the printer fax functionality for optimal compatibility with other fax

machines.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Send Settings

Menu item Description

Resolution

Standard*

Fine

Super Fine

Ultra Fine

Set the resolution of the scanned image.

Note: A higher resolution increases fax transmission time and requires higher

memory.

Original Size

[List of paper sizes]

Specify the size of the original document.

Note: Mixed Sizes is the U.S. factory default setting. A4 is the international

factory default setting.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 74

Menu item Description

Content Type

Text *

Text / P h o to

Photo

Graphics

Improve the output result based on the content of the original document.

Darkness

1–9 (5*)

Adjust the darkness of the scanned image.

Behind a PABX

O*

Set the printer to dial a fax number without waiting to recognize the dial tone.

Note: Private Automated Branch Exchange (PABX) is a telephone network that

allows a single access number to oer multiple lines to outside callers.

Dial Mode

Ton e*

Pulse

Specify the dial mode for incoming or outgoing faxes.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Balance

Cyan to Red

-4 to 4 (0*)

Magenta to Green

-4 to 4 (0*)

Ye l l ow t o B lu e

-4 to 4 (0*)

Adjust the color intensity during scanning.

Contrast

Best for Content*

Set the contrast of the output.

Background Removal

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Note: If you want to remove the background color from the original document,

then set Background Detection to Content-based. If you want to remove

image noise from a photo, then set Background Detection to Fixed.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 75

Admin Controls

Menu item Description

Automatic Redial

0–9 (5*)

Adjust the number of redial attempts based on the activity levels of recipient fax

machines.

Redial Frequency

1–8 (3*)

Increase the time between redial attempts to increase the chance of sending

fax successfully.

Enable ECM

O

On*

Activate Error Correction Mode (ECM) for fax jobs.

Note: ECM detects and corrects errors in the fax transmission process that are

caused by telephone line noise and poor signal strength.

Enable Fax Scans

O

On*

Fax documents that are scanned at the printer.

Driver to Fax

O

On*

Allow the print driver to send fax.

Allow Save as Shortcut

O

On*

Save fax numbers as shortcuts in the printer.

Max Speed

33600*

14400

9600

4800

2400

Set the maximum speed for sending fax.

Enable Color Fax Scans

O by default*

On by default

Never use

Always use

Enable color scans for fax.

Auto Convert Color Faxes to

Mono Faxes

O

On*

Convert all outgoing color faxes to black and white.

Conﬁrm Fax Number

O*

Ask the user to conﬁrm the fax number.

Dial Preﬁx Set a dialing preﬁx.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 76

Fax Receive Settings

Menu item Description

Rings to Answer

1–25 (3*)

Set the number of rings for incoming fax.

Auto Reduction

O

On*

Scale incoming fax to ﬁt on the page.

Paper Source

Auto*

Tray 1

Set the paper source for printing incoming fax.

Sides

O

On*

Print on both sides of the paper.

Separator Sheets

None*

Before Job

After Job

Specify whether to insert blank separator sheets when printing.

Separator Sheet Source

Tray (1*)

Specify the paper source for the separator sheet.

Fax Footer

O*

Print the transmission information at the bottom of each page from a received

fax.

Fax Footer Time Stamp

Receive*

Print the time stamp at the bottom of each page from a received fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Enable Fax Receive

O

On*

Set the printer to receive fax.

Enable Color Fax Receive

O

On*

Set the printer to receive fax in color.

Enable Caller ID

O

On*

Show the number that is sending the incoming fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 77

Menu item Description

Block No Name Fax

O*

Block incoming faxes sent from devices with no station ID or fax ID speciﬁed.

Answer On

All Rings*

Single Ring Only

Double Ring Only

Triple Ring Only

Single or Double Rings Only

Single or Triple Rings Only

Double or Triple Rings Only

Set a distinctive ring pattern for incoming fax.

Auto Answer

O

On*

Set the printer to receive fax automatically.

Manual Answer Code

0–9 (9*)

Manually enter a code on the telephone number pad to begin receiving fax.

Notes:

•This menu item appears only when the printer shares a line with a

telephone.

•This menu item appears only when you set the printer to receive fax

manually.

Fax Forwarding

Print and Forward

Forward*

Specify whether to forward received fax.

Forward To

Destination 1

Destination 2

Specify where to forward received fax.

Max Speed

33600*

14400

9600

4800

2400

Set the maximum speed for transmitting fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 78

Fax Log Settings

Menu item Description

Transmission Log Frequency

Always*

Never

Only for Error

Specify how often the printer creates a transmission log.

Transmission Log Action

O

On*

E‑mail

O*

Print or e‑mail a log for successful fax transmission or transmission error.

Receive Error Log

Print Never*

Print on Error

Print a log for fax‑receive failures.

Auto Print Logs

On*

O

Print all fax activity.

Log Paper Source

Tray [x] (1*)

Specify the paper source for printing logs.

Logs Display

Remote Fax Name*

Dialed Number

Identify the sender by remote fax name or fax number.

Enable Job Log

On*

O

View a summary of all fax jobs.

Enable Call Log

On*

O

View a summary of fax dialing history.

Note: An asterisk (*) next to a value indicates the factory default setting.

Speaker Settings

Menu item Description

Speaker Mode

Always O

Always On

On until Connected*

Set the fax speaker mode.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 79

Menu item Description

Speaker Volume

Low*

Medium

High

Adjust the fax speaker volume.

Ringer Volume

O

On*

Enable the ringer volume.

Note: An asterisk (*) next to a value indicates the factory default setting.

E-mail

E‑mail Setup

Menu item Description

Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-

mail.

Primary SMTP Gateway Port

1–65535 (25*)

Enter the port number of the primary SMTP server.

Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP

server.

Secondary SMTP Gateway Port

1–65535 (25*)

Enter the server port number of your secondary or backup SMTP server.

SMTP Timeout

5–30 seconds (30*)

Set the time before the printer times out if the SMTP server does not respond.

Reply Address Specify a reply address in the e‑mail.

Always use SMTP default Reply

Address

O*

Always use the default reply address in the SMTP server.

Use SSL/TLS

Disabled*

Negotiate

Required

Specify whether to send e‑mail using an encrypted link.

Require Trusted Certiﬁcate

O

On*

Require a trusted certiﬁcate when accessing the SMTP server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 80

Menu item Description

SMTP Server Authentication

No authentication required*

NTLM

CRAM‑MD5

Digest‑MD5

Set the authentication type for the SMTP server.

Device‑Initiated E‑mail

None*

Use Device SMTP Credentials

Specify whether credentials are required for device‑initiated e‑mail.

Device Userid Specify the user ID and password to connect to the SMTP server.

Device Password

NTLM Domain Specify the domain name for the NTLM security protocol.

Disable "SMTP server not set

up" error

O*

Hide the SMTP server not set up error message.

Note: An asterisk (*) next to a value indicates the factory default setting.

E‑mail Defaults

Menu item Description

Subject Specify the e‑mail subject and message.

Message

File Name Specify the ﬁlename for the scanned image.

Format

PDF (.pdf)*

TIFF (.tif)

JPEG (.jpg)

Specify the ﬁle format for the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 81

Menu item Description

PDF Settings

PDF Version

1.3

1.4

1.5*

1.6

1.7

Archival Version

A‑1a*

A‑1b

Secure

O*

Archival (PDF/A)

O*

Set the PDF format of the scanned image.

Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set

to 1.4.

Content Type

Text

Text / P h o to*

Photo

Graphics

Improve the output result based on the content of the original document.

Color

Black and White

Gray

Color*

Auto

Specify the color when scanning an image.

Resolution

75 dpi

150 dpi*

200 dpi

300 dpi

400 dpi

600 dpi

Set the resolution of the scanned image.

Darkness

1–9 (5*)

Adjust the darkness of the scanned image.

Original Size

[List of paper sizes]

Set the paper size of the original document.

Note: Mixed Sizes is the factory default setting.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 82

Advanced Imaging

Menu item Description

Color Balance

Cyan ‑ Red

-4 to 4 (0*)

Magenta ‑ Green

-4 to 4 (0*)

Ye l l o w ‑ Blue

-4 to 4 (0*)

Adjust the color intensity during scanning.

Auto Color Detect

Color Sensitivity

1–9 (5*)

Area Sensitivity

1–9 (5*)

E‑mail Bit Depth

1 bit*

8 bit*

Set the amount of color that the printer detects from the original document.

Contrast

Best for content*

Specify the contrast of the output.

Background Removal

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Max E‑mail Size

0–65535 (0*)

Set the allowable ﬁle size for each e‑mail.

Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its

allowable ﬁle size.

Note: You can type up to 1024 characters.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 83

Menu item Description

Send Me a Copy

Never appears*

On by Default

O by Default

Always On

Send a copy of the e‑mail to yourself.

Text D efau lt

5–95 (75*)

Set the quality of text on a scanned image.

Text/ Phot o Defa ult

5–95 (75*)

Set the quality of text or photo on a scanned image.

Photo Default

5–95 (50*)

Set the quality of a photo on a scanned image.

Transmission Log

Print log*

Do Not Print Log

Print Only For Error

Print a log for successful e‑mail transmission.

Log Paper Source

Tray 1

Specify the paper source for printing logs.

Allow Save as Shortcut

O

On*

Save e-mail addresses as shortcuts.

Note: When set to O, the Save As Shortcut button does not appear on the

e-mail Destination screen.

Reset E-mail Information After

Sending

O

On*

Restore the default e-mail information after sending an e-mail.

Note: An asterisk (*) next to a value indicates the factory default setting.

FTP

FTP Defaults

Menu item Description

Format

PDF (.pdf)*

TIFF (.tif)

JPEG (.jpg)

Specify the ﬁle format for the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 84

Menu item Description

PDF Settings

PDF Version

1.3

1.4

1.5*

1.6

1.7

Archival Version

A‑1a*

A‑1b

Secure

O*

Archival (PDF/A)

O*

Set the PDF format for the scanned image.

Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set

to 1.4.

Content Type

Text

Text / P h o to*

Graphics

Photo

Improve the output result based on the content of the original document.

Color

Black and White

Gray

Color*

Auto

Specify the color when scanning an image.

Resolution

75 dpi

150 dpi*

200 dpi

300 dpi

400 dpi

600 dpi

Set the resolution of the scanned image.

Darkness

1–9 (5*)

Adjust the darkness of the scanned image.

Original Size

[List of paper sizes]

Set the paper size of the original document.

Note: Letter is the U.S. factory default setting. A4 is the international factory

default setting.

File Name Specify the ﬁle name of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 85

Advanced Imaging

Menu item Description

Color Balance

Cyan ‑ Red

-4 to 4 (0*)

Magenta ‑ Green

-4 to 4 (0*)

Ye l l o w ‑ Blue

-4 to 4 (0*)

Adjust the color intensity during scanning.

Auto Color Detect

Color Sensitivity

1–9 (5*)

Area Sensitivity

1–9 (5*)

FTP Bit Depth

1 bit*

8 bit*

Set the amount of color that the printer detects from the original document.

Contrast

Best for content*

Specify the contrast of the output.

Background Removal

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Text D efau lt

5–95 (75*)

Set the quality of text on a scanned image.

Text/ Phot o Defa ult

5–95 (75*)

Set the quality of text or photo image on a scanned image.

Photo Default

5–95(50*)

Set the quality of a photo image on a scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 86

Menu item Description

Transmission Log

Print Log*

Do Not Print Log

Print Only For Error

Print a log for successful FTP scan transmission.

Log Paper Source

Tray 1

Specify the paper source for printing FTP logs.

Note: An asterisk (*) next to a value indicates the factory default setting.

USB Drive

Flash Drive Scan

Menu item Description

Format

PDF (.pdf)*

TIFF (.tif)

JPEG (.jpg)

Specify the ﬁle format for the scanned image.

PDF Settings

PDF Version

1.3

1.4

1.5*

1.6

1.7

Archival Version

A‑1a*

A‑1b

Secure

O*

Archival (PDF/A)

O*

Set the PDF format for the scanned image.

Note: Archival Version and Archival (PDF/A) appear only if PDF Version is set

to 1.4.

Content Type

Text

Text / P h o to*

Graphics

Photo

Improve the output result based on the content of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 87

Menu item Description

Color

Black and White

Gray

Color*

Auto

Specify the color when scanning an image.

Resolution

75 dpi

150 dpi*

200 dpi

300 dpi

400 dpi

600 dpi

Set the resolution of the scanned image.

Darkness

1–9 (5*)

Adjust the darkness of the scanned image.

Orientation

Portrait

Specify the orientation of text and graphics on the page.

Original Size

[List of paper sizes]

Set the paper size of the original document.

Note: Letter is the U.S. factory default setting. A4 is the international factory

default setting.

File Name Specify the ﬁle name of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Balance

Cyan to Red

-4 to 4 (0*)

Magenta to Green

-4 to 4 (0*)

Ye l l ow t o B lu e

-4 to 4 (0*)

Adjust the color intensity during scanning.

Auto Color Detect

Color Sensitivity

1–9 (5*)

Area Sensitivity

1–9 (5*)

E‑mail Bit Depth

1 bit*

8 bit*

Set the amount of color that the printer detects from the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 88

Menu item Description

Contrast

Best for content*

Specify the contrast of the output.

Background Removal

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Text D efau lt

5–95 (75*)

Set the quality of text on a scanned image.

Text/ Phot o Defa ult

5–95 (75*)

Set the quality of text or photo on a scanned image.

Photo Default

5–95 (50*)

Set the quality of a photo on a scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Flash Drive Print

Menu item Description

Number of Copies

1–9999 (1*)

Set the number of copies.

Paper Source

Tray [x] (1*)

Manual Paper

Manual Envelope

Set the paper source for the print job.

Color

O

On*

Print the output in color.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 89

Menu item Description

Collate

(1,1,1) (2,2,2)

(1,2,3) (1,2,3)*

Print multiple copies in sequence.

Sides

1‑Sided*

2‑Sided

Specify whether to print on one side or two sides of the paper.

Flip Style

Long Edge*

Short Edge

Determine which side of the paper (long edge or short edge) is bound when

performing two‑sided printing.

Note: Depending on the option selected, the printer automatically osets each

printed information of the page to bind the job correctly.

Pages per Side

O*

2 pages per side

3 pages per side

4 pages per side

6 pages per side

9 pages per side

12 pages per side

16 pages per side

Print multiple page images on one side of a sheet of paper.

Pages per Side Ordering

Horizontal*

Reverse Horizontal

Reverse Vertical

Vertical

Specify the positioning of multiple page images when using Pages per Side.

Note: The positioning depends on the number of page images and their page

orientation.

Pages per Side Orientation

Auto*

Landscape

Portrait

Specify the orientation of a multiple‑page document when using Pages per Side.

Pages per Side Border

None*

Solid

Print a border around each page image when using Pages per Side.

Separator Sheets

O*

Between Copies

Between Jobs

Between Pages

Specify whether to insert blank separator sheets when printing.

Separator Sheet Source

Tray 1

Specify the paper source for the separator sheet.

Blank Pages

Do Not Print*

Specify whether to print blank pages in a print job.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 90

Network/Ports

Network Overview

Menu item Description

Active Adapter

Auto*

[List of network cards]

Specify how a network is connected.

Network Status Show the printer network status and connectivity settings.

Display Network Status on

Printer

O

On*

Show the network status on the display.

Speed, Duplex Show the speed of the currently active network card.

IPv4 Show the IPv4 address.

All IPv6 Addresses Show all IPv6 addresses.

Reset Print Server

Start

Reset all active network connections to the printer.

Note: This setting removes all network conﬁguration settings.

Network Job Timeout

O

On* (90 seconds)

Set the time before the printer cancels a network print job.

Banner Page

O*

Print a banner page.

Scan to PC Port Range

9751:12000*

Specify a valid port range for printers that are behind a port blocking ﬁrewall.

Enable Network Connections

Enable*

Disable

Enable or disable all network connections.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 91

Wireless

Menu item Description

Setup Using Mobile App Conﬁgure the wireless connection using the Lexmark Mobile

Assistant app.

Setup On Printer Panel

Choose Network

Add Wi‑Fi Network

•Network Name

•Network Mode

Infrastructure

•Wireless Security Mode

Disabled*

WEP

WPA2/WPA - Personal

WPA2 - Personal

Determine the wireless network that the printer connects to.

Note: This menu item appears as Wireless Connection Setup in the

Embedded Web Server.

Wi‑Fi Protected Setup

Start Push Button Method

Start PIN Method

Establish a wireless network and enable network security.

Notes:

•Start Push Button Method connects the printer to a wireless

network when buttons on both the printer and the access point

(wireless router) are pressed within a given time.

•Start PIN Method connects the printer to a wireless network

when a PIN on the printer is entered into the wireless settings

of the access point.

Enable Wi‑Fi Direct

O*

Set the printer to connect directly to Wi-Fi devices.

Compatibility

802.11b/g/n (2.4GHz)*

Specify the wireless standard for the wireless network.

Wireless Security Mode

Disabled*

WEP

WPA2/WPA-Personal

WPA2-Personal

802.1x - RADIUS

Set the type of security for connecting the printer to wireless devices.

WEP Authentication Mode

Auto*

Open

Shared

Set the type of Wireless Encryption Protocol (WEP) used by the

printer.

Note: This menu item appears only if Wireless Security Mode is set

to WEP.

Set WEP Key Specify a WEP password for secure wireless connection.

Note: This menu item appears only if Wireless Security Mode is set

to WEP.

Use printer menus 92

Menu item Description

WPA2-Personal

AES*

Enable wireless security through WPA2.

Note: This menu item appears only if Wireless Security Mode is set

to WPA2-Personal.

Set PSK Set the password for secure wireless connection.

Note: This menu item appears only if Wireless Security Mode is set

to WPA2/WPA-Personal or WPA2‑Personal.

WPA2/WPA‑Personal

AES*

Enable wireless security through WPA2/WPA.

Note: This menu item appears only if Wireless Security Mode is set

to WPA2/WPA-Personal.

802.1x Encryption Mode

WPA+

WPA2*

Enable wireless security through 802.1x standard.

Note: This menu item appears only if Wireless Security Mode is set

to 802.1x - Radius.

IPv4

Enable DHCP

On*

O

Enable Dynamic Host Conﬁguration Protocol (DHCP).

Note: DHCP is a standard protocol that allows a server to distribute

IP addressing and conﬁguration information dynamically to clients.

IPv4

Set Static IP Address

IP Address

Netmask

Gateway

Set the static IP address of your printer.

IPv6

Enable IPv6

On*

O

Enable IPv6 in the printer.

IPv6

Enable DHCPv6

O*

Enable DHCPv6 in the printer.

IPv6

Stateless Address Autoconﬁguration

O

On*

Set the network adapter to accept the automatic IPv6 address

conﬁguration entries provided by a router.

IPv6

DNS Address

Specify the DNS server address.

IPv6

Manually Assigned IPV6 Address

Assign the IPv6 address.

Note: This menu item appears only in some printer models.

IPv6

Manually Assigned IPV6 Router

Assign the IPv6 router address.

Note: This menu item appears only in some printer models.

Use printer menus 93

Menu item Description

IPv6

Address Preﬁx

0–128 (64*)

Specify the address preﬁx.

IPv6

All IPv6 Addresses

Show all IPv6 addresses.

IPv6

All IPv6 Router Addresses

Show all IPv6 router addresses.

Network Address

UAA

LAA

View the network addresses.

PCL SmartSwitch

On*

O

Set the printer to switch automatically to PCL emulation when a print

job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine

incoming data and uses the default printer language speciﬁed in

the Setup menu.

PS SmartSwitch

On*

O*

Set the printer to switch automatically to PS emulation when a print

job requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine

incoming data and uses the default printer language speciﬁed in

the Setup menu.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

Ethernet

Menu item Description

Network Speed Show the speed of an active network adapter.

IPv4

Enable DHCP

On*

O

Enable Dynamic Host Conﬁguration Protocol (DHCP).

Note: DHCP is a standard protocol that allows a server to distribute IP

addressing and conﬁguration information to clients in a dynamic manner.

IPv4

Set Static IP Address

IP Address

Netmask

Gateway

Set the static IP address of your printer.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 94

Menu item Description

IPv6

Enable IPv6

O

On*

Enable IPv6 in the printer.

IPv6

Enable DHCPv6

O*

Enable DHCPv6 in the printer.

IPv6

Stateless Address

Autoconﬁguration

O

On*

Set the network adapter to accept the automatic IPv6 address conﬁguration

entries provided by a router.

IPv6

DNS Address

Specify the DNS server address.

IPv6

Manually Assigned IPV6

Address

Assign the IPv6 address.

Note: This menu item appears only in some printer models.

IPv6

Manually Assigned IPV6 Router

Assign the IPv6 router address.

Note: This menu item appears only in some printer models.

IPv6

Address Preﬁx

0–128 (64*)

Specify the address preﬁx.

IPv6

All IPv6 Addresses

Show all IPv6 addresses.

IPv6

All IPv6 Router Addresses

Show all IPv6 router addresses.

Network Address

UAA

LAA

Show the printer Media Access Control (MAC) addresses: Locally Administered

Address (LAA) and Universally Administered Address (UAA).

Note: You can change the printer LAA manually.

PCL SmartSwitch

O

On*

Set the printer to switch automatically to PCL emulation when a print job

requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

PS SmartSwitch

On*

O*

Set the printer to switch automatically to PS emulation when a print job requires

it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 95

Menu item Description

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

Energy Ecient Ethernet

O

Auto*

Reduce power consumption when the printer does not receive data from the

Ethernet network.

Note: An asterisk (*) next to a value indicates the factory default setting.

TCP/IP

Note: This menu appears only in network printers or printers attached to print servers.

Menu item Description

Set Hostname Set the current TCP/IP host name.

Domain Name Set the domain name.

Note: This menu item appears only in some printer models.

Allow DHCP/BOOTP to update

NTP server

On*

O

Allow the DHCP and BOOTP clients to update the NTP settings of the printer.

Zero Conﬁguration Name Specify a service name for the zero conﬁguration network.

Note: This menu item appears only in some printer models.

Enable Auto IP

On*

O

Assign an IP address automatically.

DNS Address Specify the current Domain Name System (DNS) server address.

Backup DNS Address Specify the backup DNS server addresses.

Backup DNS Address 2

Backup DNS Address 3

Domain Search Order Specify a list of domain names to locate the printer and its resources that reside

in dierent domains on the network.

Note: This menu item appears only in some printer models.

Enable DDNS

O*

Update the Dynamic DNS settings.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 96

Menu item Description

DDNS TTL Specify the current DDNS settings.

Default TTL

DDNS Refresh Time

Enable mDNS

O

On*

Update multicast DNS settings.

WINS Address Specify a server address for Windows Internet Name Service (WINS).

Enable BOOTP

O*

Allow the BOOTP to assign a printer IP address.

Restricted Server List Specify an IP address for the TCP connections.

Notes:

•This menu item appears only in some printer models.

•Use a comma to separate each IP address.

•You can add up to 50 IP addresses.

Restricted Server List Options

Block All Ports*

Block Printing Only

Block Printing and HTTP Only

Specify how the IP addresses in the list can access the printer functionality.

Note: This menu item appears only in some printer models.

MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.

Raw Print Port

1–65535 (9100*)

Specify a raw port number for printers connected on a network.

Outbound Trac Maximum

Speed

Disabled*

Enabled

Enable the printer maximum transfer rate.

Enable TLSv1.0

O

On*

Enable the TLSv1.0 protocol.

Enable TLSv1.1

O

On*

Enable the TLSv1.1 protocol.

SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.

Note: An asterisk (*) next to a value indicates the factory default setting.

SNMP

Note: This menu appears only in network printers or printers that are attached to print servers.

Use printer menus 97

Menu item Description

SNMP Versions 1 and 2c

Enabled

O

On*

Allow SNMP Set

O

On*

Enable PPM MIB

O

On*

SNMP Community

Conﬁgure Simple Network Management Protocol (SNMP) versions 1

and 2c to install print drivers and applications.

SNMP Version 3

Enabled

O

On*

Set Read/Write Credentials

User Name

Password

Set Read‑only Credentials

User Name

Password

Authentication Hash

MD5

SHA1*

Minimum Authentication Level

No Authentication, No Privacy

Authentication, No Privacy

Authentication, Privacy*

Privacy Algorithm

DES

AES‑128*

Conﬁgure SNMP version 3 to install and update the printer security.

Note: An asterisk (*) next to a value indicates the factory default setting.

IPSec

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Enable IPSec

O*

Enable Internet Protocol Security (IPSec).

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 98

Menu item Description

Base Conﬁguration

Default*

Compatibility

Secure

Set the IPSec base conﬁguration.

Note: This menu item appears only when Enable IPSec is set to

On.

DH (Die‑Hellman) Group Proposal

modp2048 (14)*

modp3072 (15)

modp4069 (16)

modp6144 (17)

Set the IPSec encryption.

Notes:

•DH (Die‑Hellman) Group Proposal appears only when Base

Conﬁguration is set to Compatibility.

•IKE SA Lifetime (Hours) and IPSec SA Lifetime (Hours) appear

only when Base Conﬁguration is set to Secure.

IKE SA Lifetime (Hours)

24*

IPSec SA Lifetime (Hours)

Proposed Encryption Method

3DES

AES*

Specify the encryption and authentication methods to connect to a

network securely.

Note: These menu items appear only when Base Conﬁguration is

set to Compatibility.

Proposed Authentication Method

SHA1

SHA256*

SHA512

IPSec Device Certiﬁcate Specify an IPSec certiﬁcate.

Note: This menu item appears only when Enable IPSec is set to

On.

Pre‑Shared Key Authenticated

Connections

Host [x]

Address

Key

Conﬁgure the authenticated connections of the printer.

Note: These menu items appear only when Enable IPSec is set to

On.

Certiﬁcate Authenticated Connections

Host [x] Address[/subnet]

Address[/subnet]

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 99

802.1x

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Active

O*

Let the printer join networks that require authentication before

allowing access.

Note: An asterisk (*) next to a value indicates the factory default setting.

LPD Conﬁguration

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

LPD Timeout

0–65535 seconds (90*)

Set the time‑out value to stop the Line Printer Daemon (LPD) server

from waiting indeﬁnitely for hung or invalid print jobs.

LPD Banner Page

O*

Print a banner page for all LPD print jobs.

Note: A banner page is the ﬁrst page of a print job used as a

separator of print jobs and to identify the originator of the print job

request.

LPD Trailer Page

O*

Print a trailer page for all LPD print jobs.

Note: A trailer page is the last page of a print job.

LPD Carriage Return Conversion

O*

Enable carriage return conversion.

Note: Carriage return is a mechanism that commands the printer to

move the position of the cursor to the ﬁrst position on the same

line.

Note: An asterisk (*) next to a value indicates the factory default setting.

HTTP/FTP Settings

Menu item Description

Enable HTTP Server

O

On*

Access the Embedded Web Server to monitor and manage the printer.

Enable HTTPS

O

On*

Conﬁgure the Hypertext Transfer Protocol Secure (HTTPS) settings.

Force HTTPS Connections

O*

Force the printer to use the HTTPS connections.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 100

Menu item Description

Enable FTP/TFTP

O

On*

Send ﬁles using FTP.

Local Domains Specify domain names for HTTP and FTP servers.

Note: This menu item appears only in the Embedded Web Server.

HTTP Proxy IP Address Conﬁgure the HTTP and FTP server settings.

FTP Proxy IP Address

HTTP Default IP Port

1–65535 (80*)

HTTPS Device Certiﬁcate

FTP Default IP Port

1–65535 (21*)

Timeout for HTTP/FTP

Requests

1–299 (30*)

Specify the amount of time before the server connection stops.

Retries for HTTP/FTP Requests

1–299 (3*)

Set the number of retries to connect to the HTTP/FTP server.

Note: An asterisk (*) next to a value indicates the factory default setting.

USB

Menu item Description

PCL SmartSwitch

O

On*

Set the printer to switch to PCL emulation when a print job received through a

USB port requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

PS SmartSwitch

O

On*

Set the printer to switch to PS emulation when a print job received through a

USB port requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•When set to On, the printer processes raw binary PostScript print jobs

from computers using the Macintosh operating system.

•When set to Auto, the printer processes print jobs from computers using

either Windows or Macintosh operating systems

•When set to O, the printer ﬁlters PostScript print jobs using the standard

protocol.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 101

Menu item Description

Enable USB Port

Disable

Enable*

Enable the standard USB port.

Note: An asterisk (*) next to a value indicates the factory default setting.

Restrict external network access

Menu item Description

Restrict external network

access

O*

Restrict access to network sites.

External network address Specify the network addresses with restricted access.

E‑mail address for notiﬁcation Specify an e‑mail address to send a notiﬁcation of logged events.

Ping frequency

1–300 (10*)

Specify the network query interval in seconds.

Note: An asterisk (*) next to a value indicates the factory default setting.

Google Cloud Print

Menu item Description

Registration

Options

Enable Google Cloud Print

O

On*

Print directly from your Google account.

Options

Enable Local Discovery

O

On*

Allow the registered user and other users on the same subnet to

send jobs to the printer locally.

Options

Enable SSL Peer Veriﬁcation

O

On*

Verify authenticity of the peer certiﬁcate to connect to your Google

account.

Options

Always Print As Image

O*

Set the printer to process ﬁles as images for faster printing.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 102

Wi‑Fi Direct

Note: This menu appears only when a direct Wi‑Fi network is the active network.

Menu item Description

SSID Specify the service set identiﬁer (SSID) of the Wi‑Fi network.

Set Preshared Key Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi

connection.

Show PSK on Setup Page

O

On*

Show the PSK on the Network Setup Page.

Group Owner IP Address Specify the IP address of the group owner.

Auto‑Accept Push Button

Requests

O*

Accept requests to connect to the network automatically.

Note: Accepting clients automatically is not secured.

Note: An asterisk (*) next to a value indicates the factory default setting.

Security

Public

Menu item Description

Manage Permissions

Function Access

Held Jobs Access

Cancel Jobs at the Device

Change Language

Internet Printing Protocol (IPP)

B/W Print

Color Print

Control access to the printer functions.

Manage Permissions

Administrative Menus

Security Menu

Network/Ports Menu

Paper Menu

Reports Menu

Function Conﬁguration Menus

Supplies Menu

SE Menu

Device Menu

Control access to the printer menus.

Use printer menus 103

Menu item Description

Manage Permissions

Device Management

Remote Management

Firmware Updates

Import / Export All Settings

Out of Service Erase

Control access to the printer management options.

Local Accounts

Menu item Description

Add User

User Name/Password

User Name

Password

Create local accounts to manage access to the printer functions.

Manage Groups/Permissions

Add Group

Import Access Controls

Function Access

Administrative Menus

Device Management

All Users

Import Access Controls

Function Access

Administrative Menus

Device Management

Admin

Function Access

Administrative Menus

Device Management

Control group or user access to the printer functions, applications, and security

settings.

Certiﬁcate Management

Menu item Menu item

Conﬁgure Certiﬁcate Defaults

Common Name

Organization Name

Unit Name

Country/Region

Province Name

City Name

Subject Alternate Name

Set the default values for generated certiﬁcates.

Device Certiﬁcates Generate, delete, or view device certiﬁcates.

Use printer menus 104

Menu item Menu item

Manage CA Certiﬁcates Load, delete, or view Certiﬁcate Authority (CA) certiﬁcates.

Menu item Description

1–10 (3*)

Specify the number of failed login attempts before the user gets locked out.

Failure time frame

1–60 minutes (5*)

Specify the time frame between failed login attempts before the user gets locked out.

Lockout time

1–60 minutes (5*)

Specify the lockout duration.

Web Login Timeout

1–120 minutes (10*)

Specify the delay for a remote login before the user is logged o automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Conﬁdential Print Setup

Menu item Description

Max Invalid PIN

2–10 (0*)

Set the number of times an invalid PIN can be entered.

Notes:

•A value of zero turns o this setting.

•When the limit is reached, the print jobs for that user name and PIN are

deleted.

Conﬁdential Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time for conﬁdential print jobs.

Notes:

•If this menu item is changed while conﬁdential print jobs reside in the printer

memory, then the expiration time for those print jobs does not change to the

new default value.

•If the printer is turned o, then all conﬁdential jobs held in the printer memory

are deleted.

Repeat Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time for a print job that you want to repeat.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 105

Menu item Description

Verify Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time that the printer prints a copy for the user to examine its quality,

before printing the remaining copies.

Reserve Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time that the printer stores print jobs for printing later.

Require All Jobs to be Held

O*

Set the printer to hold all print jobs.

Keep duplicate documents

O*

Allow the storage of documents with the same ﬁle name.

Note: An asterisk (*) next to a value indicates the factory default setting.

Erase Temporary Data Files

Menu item Description

Stored in onboard memory

O*

Delete all ﬁles stored on the printer memory.

Note: An asterisk (*) next to a value indicates the factory default setting.

Miscellaneous

Menu item Description

Print Permission

O*

Let the user log in before printing.

Default Print Permission Login Set the default login for Print Permission.

Minimum Password Length

0–32 (0*)

Specify the minimum characters that are allowed for a password.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 106

Reports

Menu Settings Page

Menu item Description

Menu Settings Page Print a report that contains the printer menus.

Device

Menu item Description

Device Information Print a report that contains information about the printer.

Device Statistics Print a report about printer usage and supply status.

Proﬁle List Print a list of proﬁles that are stored in the printer.

Asset Report Print a report that contains the printer serial number and model name.

Menu item Description

Print Fonts

PCL Fonts

Print samples and information about the fonts that are available in each printer

language.

Shortcuts

Menu item Description

All Shortcuts Print a report that lists the shortcuts that are stored in the printer.

Fax Shortcuts

Copy Shortcuts

E‑mail Shortcuts

FTP Shortcuts

Network Folder Shortcuts

Fax

Menu item Description

Fax Job Log Print a report about the last 200 completed fax jobs.

Note: This menu item appears only when Enable Job Log is set to On.

Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.

Note: This menu item appears only when Enable Job Log is set to On.

Use printer menus 107

Network

Menu item Description

Network Setup Page Print a page that shows the conﬁgured network and wireless settings on the

printer.

Note: This menu item appears only in network printers or printers connected

to print servers.

Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using

Wi‑Fi Direct.

Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.

Troubleshooting

Menu item Description

Print Quality Test Pages Print sample pages to identify and correct print quality defects.

Cleaning the Scanner Print instructions on how to clean the scanner.

Use printer menus 108

Maintain the printer

Checking the status of parts and supplies

1From the home screen, touch Status/Supplies.

2Select the parts or supplies that you want to check.

Note: You can also access this setting by touching the top section of the home screen.

Conﬁguring supply notiﬁcations

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Notiﬁcations.

3From the Supplies menu, click Custom Supply Notiﬁcations.

4Select a notiﬁcation for each supply item.

5Apply the changes.

Setting up e‑mail alerts

Conﬁgure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or

when there is a paper jam.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Notiﬁcations > E‑mail Alert Setup, and then conﬁgure the settings.

3Click Setup E-mail Lists and Alerts, and then conﬁgure the settings.

4Apply the changes.

Viewing reports

You can view some reports from the Embedded Web Server. These reports are useful for assessing the status

of the printer, network, and supplies.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Maintain the printer 109

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Reports, and then click the type of report you want to view.

Ordering parts and supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized

supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where

you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party

supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can

also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by

the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver

unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended

life may damage your Lexmark printer or its associated components.

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and

remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine

supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause

damage to your printer. After resetting the supply or part counter, your printer may display an error indicating

the presence of the reset item.

Ordering print cartridges

Notes:

•The estimated cartridge yield is based on the ISO/IEC 19798 standard.

•Extremely low print coverage for extended periods of time may negatively aect actual yield.

Lexmark CX331 Return Program print cartridges

Item United States

and Canada

European

Economic Area

Asia Paciﬁc Latin America Rest of Europe,

Middle East, and

Africa

Return Program print cartridges

Cyan 20N10C0 20N20C0 20N30C0 20N40C0 20N50C0

For more information on countries located in each region, go to www.lexmark.com/regions.

Maintain the printer 110

Item United States

and Canada

European

Economic Area

Asia Paciﬁc Latin America Rest of Europe,

Middle East, and

Africa

Magenta 20N10M0 20N20M0 20N30M0 20N40M0 20N50M0

Yellow 20N10Y0 20N20Y0 20N30Y0 20N40Y0 20N50Y0

Black 20N10K0 20N20K0 20N30K0 20N40K0 20N50K0

High yield Return Program print cartridges

Cyan 20N1HC0 20N2HC0 20N3HC0 20N4HC0 20N5HC0

Magenta 20N1HM0 20N2HM0 20N3HM0 20N4HM0 20N5HM0

Yellow 20N1HY0 20N2HY0 20N3HY0 20N4HY0 20N5HY0

Black 20N1HK0 20N2HK0 20N3HK0 20N4HK0 20N5HK0

For more information on countries located in each region, go to www.lexmark.com/regions.

Lexmark CX331 Regular high yield print cartridges

Item Part number

Cyan 20N0H20

Magenta 20N0H30

Yellow 20N0H40

Black 20N0H10

Lexmark MC3224 and MC3326 Return Program print cartridges

Item United States

and Canada

European

Economic Area

Asia Paciﬁc Latin America

Distribution

Rest of Europe,

Middle East, and

Africa

Return Program print cartridges

Cyan C3210C0 C3220C0 C3230C0 C3240C0 C3250C0

Magenta C3210M0 C3220M0 C3230M0 C3240M0 C3250M0

Yellow C3210Y0 C3220Y0 C3230Y0 C3240Y0 C3250Y0

Black C3210K0 C3220K0 C3230K0 C3240K0 C3250K0

High yield Return Program print cartridges*

Cyan C331HC0 C332HC0 C333HC0 C334HC0 C335HC0

Magenta C331HM0 C332HM0 C333HM0 C334HM0 C335HM0

Yellow C331HY0 C332HY0 C333HY0 C334HY0 C335HY0

Black C331HK0 C332HK0 C333HK0 C334HK0 C335HK0

* Supported only in the Lexmark MC3326 printer model.

Maintain the printer 111

Lexmark MC3224 Regular print cartridges

Item Part number

Cyan C320020

Magenta C320030

Yellow C320040

Black C320010

Lexmark MC3326 Regular high yield print cartridges

Item Part number

Cyan C330H20

Magenta C330H30

Yellow C330H40

Black C330H10

Ordering a waste toner bottle

Item Part number

Waste toner bottle 20N0W00

Maintain the printer 112

Replacing parts and supplies

Replacing a print cartridge

Note: If the tray is extended, then remove it before replacing a cartridge.

1Open the front door, and then ﬁrmly push it down.

2Pull out the print cartridge tray.

Maintain the printer 113

3Remove the used print cartridge.

4Unpack the new print cartridge.

Warning—Potential Damage: Do not expose the underside of the print cartridge to direct light. Extended

exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the underside of the print cartridge. Doing so may aect the

quality of future print jobs.

Maintain the printer 114

5Insert the new print cartridge.

6Insert the print cartridge tray, and then close the door.

Replacing the waste toner bottle

1Remove the used waste toner bottle.

Note: To avoid spilling the toner, place the bottle in an upright position.

2Unpack the new waste toner bottle.

Maintain the printer 115

3Insert the new waste toner bottle.

Replacing the tray

1Remove the used tray.

2Unpack the new tray.

3Insert the new tray.

Maintain the printer 116

Replacing the manual feeder

1Remove the tray.

2Remove the used manual feeder.

3Unpack the new manual feeder.

4Insert the new manual feeder.

5Insert the tray.

Maintain the printer 117

Replacing the ADF tray

1Open the ADF cover.

Maintain the printer 118

2Remove the used ADF tray.

3Unpack the new ADF tray.

Maintain the printer 119

4Insert the new ADF tray until it clicks into place.

5Close the ADF cover.

Replacing the pick tires

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

Maintain the printer 120

3Open the front door, and then ﬁrmly push it down.

4Pull out the print cartridge tray.

5To avoid stray toner contamination, place a sheet of paper on the top of the print cartridge tray, and then

insert the print cartridge tray.

6Close the front door.

Maintain the printer 121

7Remove the tray.

8Position the printer on its side.

Maintain the printer 122

9Remove the used pick tires.

10 Unpack the new pick tires.

Note: To avoid contamination, make sure that your hands are clean.

Maintain the printer 123

11 Insert the new pick tires.

12 Place the printer to its original position, and then insert the tray.

13 Open the front door, and then ﬁrmly push it down.

14 Pull out the print cartridge tray.

15 Remove the paper, and then insert the print cartridge tray.

16 Close the front door.

17 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

18 Turn on the printer.

Maintain the printer 124

Replacing the ADF separator pad

1Open the ADF cover.

2Remove the used ADF separator pad.

3Unpack the new ADF separator pad.

Maintain the printer 125

4Insert the new separator pad until it clicks into place.

5Close the ADF cover.

Maintain the printer 126

Resetting the supply usage counters

1From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁg Menu > Supply Usage And Counters

2Select the supply counter that you want to reset.

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and

remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine

supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause

damage to your printer. After resetting the supply or part counter, your printer may display an error indicating

the presence of the reset item.

Cleaning printer parts

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

Notes:

•Perform this task after every few months.

•Damage to the printer caused by improper handling is not covered by the printer warranty.

1Turn o the printer, and then unplug the power cord from the electrical outlet.

2Remove paper from the standard bin.

3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4Wipe the outside of the printer with a damp, soft, lint‑free cloth.

Notes:

•Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer.

•Make sure that all areas of the printer are dry after cleaning.

5Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

Maintain the printer 127

Cleaning the scanner

1Open the scanner cover.

2Using a damp, soft, lint-free cloth, wipe the following areas:

•ADF glass

•ADF glass pad

Maintain the printer 128

•Scanner glass

•Scanner glass pad

3Close the scanner cover.

Saving energy and paper

Conﬁguring the power save mode settings

Eco‑Mode

1From the home screen, touch Settings > Device > Power Management > Eco‑Mode.

2Select a setting.

Sleep mode

1From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode.

2Specify the amount of time that the printer stays idle before it enters Sleep mode.

Maintain the printer 129

Hibernate mode

1From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout.

2Select the amount of time that the printer stays idle before it enters Hibernate mode.

Notes:

•For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.

•The Embedded Web Server is disabled when the printer is in Hibernate mode.

Adjusting the brightness of the printer display

1From the home screen, touch Settings > Device > Preferences > Screen Brightness.

2Adjust the setting.

Conserving supplies

•Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

•Print multiple pages on a single sheet of paper.

•Use the preview feature to see how the document looks like before printing it.

•Print one copy of the document to check its content and format for accuracy.

Moving the printer to another location

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require

two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same

time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

Maintain the printer 130

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

For shipping instructions, go to http://support.lexmark.com or contact customer support.

Maintain the printer 131

Troubleshoot a problem

The printer is not responding

Action Yes No

Step 1

Check if the power cord is connected to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or

electrical shock, connect the power cord to an appropriately

rated and properly grounded electrical outlet that is near the

product and easily accessible.

Is the printer responding?

The problem is

solved.

Go to step 2.

Step 2

Check if the electrical outlet is turned o by a switch or breaker.

Is the electrical outlet turned o by a switch or breaker?

Turn on the switch or

reset the breaker.

Go to step 3.

Step 3

Check if the printer is on.

Is the printer on?

Go to step 4. Turn on the printer.

Step 4

Check if the printer is in Sleep or Hibernate mode.

Is the printer in Sleep or Hibernate mode?

Press the power

button to wake the

printer.

Go to step 5.

Step 5

Check if the cables connecting the printer and the computer are

inserted to the correct ports.

Are the cables inserted to the correct ports?

Go to step 6. Insert the cables to

the correct ports.

Step 6

Install the correct print driver.

Is the printer responding?

The problem is

solved.

Go to step 7.

Step 7

Turn o the printer, wait for about 10 seconds, and then turn on the

printer.

Is the printer responding?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 132

Network connection problems

Cannot open Embedded Web Server

Action Yes No

Step 1

Check if the printer is on.

Is the printer on?

Go to step 2. Turn on the printer.

Step 2

Make sure that the printer IP address is correct.

View the printer IP address:

•From the home screen

•From the TCP/IP section in the Network/Ports menu

•By printing a network setup page or menu settings page,

and then ﬁnding the TCP/IP section

Note: An IP address appears as four sets of numbers separated

by periods, such as 123.123.123.123.

Is the printer IP address correct?

Go to step 3. Type the correct

printer IP address in

the address ﬁeld.

Step 3

Check if you are using a supported browser:

•Internet Explorer version 11 or later

•Microsoft Edge

•Safari version 6 or later

•Google ChromeTM version 32 or later

•Mozilla Firefox version 24 or later

Is your browser supported?

Go to step 4. Install a supported

browser.

Step 4

Check if the network connection is working.

Is the network connection working?

Go to step 5. Contact your

administrator.

Step 5

Make sure that the cable connections to the printer and print server

are secure. For more information, see the documentation that

came with the printer.

Are the cable connections secure?

Go to step 6. Secure the cable

connections.

Step 6

Check if the web proxy servers are disabled.

Are the web proxy servers disabled?

Go to step 7. Contact your

administrator.

Troubleshoot a problem 133

Action Yes No

Step 7

Access the Embedded Web Server.

Did the Embedded Web Server open?

The problem is

solved.

Contact customer

support.

Issues with supplies

Replace cartridge, printer region mismatch

To correct this problem, purchase a cartridge with the correct region that matches the printer region, or

purchase a worldwide cartridge.

•The ﬁrst number in the message after 42 indicates the region of the printer.

•The second number in the message after 42 indicates the region of the cartridge.

Printer and print cartridge regions

Region Numeric code

Worldwide or Undeﬁned region 0

North America (United States, Canada) 1

European Economic Area, Western Europe, Nordic countries, Switzerland 2

Asia Paciﬁc 3

Latin America 4

Rest of Europe, Middle East, Africa 5

Australia, New Zealand 6

Invalid region 9

Note: To ﬁnd the region settings of the printer and print cartridge, print the Print Quality Test Pages.

From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.

Non‑Lexmark supply

The printer has detected a non‑Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-

party supplies or parts may aect the performance, reliability, or life of the printer and its imaging

components.

All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable

results if third-party supplies or parts are used. Imaging component usage beyond the intended life may

damage your Lexmark printer or associated components.

Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.

Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

Troubleshoot a problem 134

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your

printer, do either of the following:

For touch‑screen printer models, press twice, and then press twice.

For non‑touch‑screen printer models, press and hold X and simultaneously for 15 seconds.

If you do not want to accept these risks, then remove the third-party supply or part from your printer and

install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and

supplies” on page 110.

For touch‑screen printer models, if the printer does not print after pressing twice, and then

pressing twice, then reset the supply usage counter.

For non‑touch‑screen printer models, if the printer does not print after pressing and holding X and

simultaneously for 15 seconds, then reset the supply usage counter.

1From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁguration Menu > Supply Usage And Counters

For non‑touch‑screen printer models, press to navigate through the settings.

2Select the part or supply that you want to reset, and then select Start.

3Read the warning message, and then select Continue.

4To clear the message, for touch‑screen printer models, press twice, and then press twice. For

non‑touch‑screen printer models, press and hold X and simultaneously for 15 seconds.

Note: If you are unable to reset the supply usage counters, then return the item to the place of

purchase.

Clearing jams

Avoiding jams

Load paper properly

•Make sure that the paper lies ﬂat in the tray.

Correct loading of paper Incorrect loading of paper

•Do not load or remove a tray while the printer is printing.

•Do not load too much paper. Make sure that the stack height is below the maximum paper ﬁll indicator.

Troubleshoot a problem 135

•Do not slide paper into the tray. Load paper as shown in the illustration.

•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or

envelopes.

•Push the tray ﬁrmly into the printer after loading paper.

Use recommended paper

•Use only recommended paper or specialty media.

•Do not load paper that is wrinkled, creased, damp, bent, or curled.

•Flex, fan, and align the paper edges before loading.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, weights, or types in the same tray.

•Make sure that the paper size and type are set correctly on the computer or printer control panel.

•Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:

•When Jam Assist is set to On, the printer ﬂushes blank pages or pages with partial prints after a jammed

page has been cleared. Check your printed output for blank pages.

•When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Troubleshoot a problem 136

Jam locations

1Automatic document feeder (ADF)

2Standard bin

3Manual feeder

4Tray

5Rear door

Troubleshoot a problem 137

Paper jam in the tray

1Remove the tray and the manual feeder.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Insert the manual feeder and the tray.

4Open the rear door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Troubleshoot a problem 138

5Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

6Close the door.

Troubleshoot a problem 139

Paper jam in the manual feeder

1Remove the tray and the manual feeder.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Insert the manual feeder and the tray.

Paper jam in the rear door

1Open the rear door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Troubleshoot a problem 140

2Remove the jammed paper from any of the following areas:

Note: Make sure that all paper fragments are removed.

•Fuser area

Troubleshoot a problem 141

•Below the fuser area

•Duplex unit

3Close the door.

Troubleshoot a problem 142

Paper jam in the automatic document feeder

1Remove all original documents from the ADF tray.

2Open the ADF cover.

3Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

4Close the ADF cover.

Troubleshoot a problem 143

Paper feed problems

Envelope seals when printing

Action Yes No

Step 1

aUse an envelope that has been stored in a dry environment.

Note: Printing on envelopes with high moisture content can

seal the ﬂaps.

bSend the print job.

Does the envelope seal when printing?

Go to step 2. The problem is

solved.

Step 2

aMake sure that paper type is set to Envelope.

From the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bSend the print job.

Does the envelope seal when printing?

Contact customer

support.

The problem is

solved.

Collated printing does not work

Action Yes No

Step 1

aFrom the home screen, touch Settings > Print > Layout >

Collate.

bSet Collate to On.

cPrint the document.

Are the pages collated correctly?

The problem is

solved.

Go to step 2.

Step 2

aFrom the document that you are trying to print, open the Print

dialog, and then select Collate.

bPrint the document.

Are the pages collated correctly?

The problem is

solved.

Go to step 3.

Step 3

aReduce the number of pages to print.

bPrint the document.

Are the pages collated correctly?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 144

Paper frequently jams

Action Yes No

Step 1

aRemove the tray.

bCheck if paper is loaded correctly.

Notes:

•Make sure that the paper guides are positioned correctly.

•Make sure that the stack height is below the maximum

paper ﬁll indicator.

•Make sure to print on recommended paper size and type.

cInsert the tray.

dPrint the document.

Do paper jams occur frequently?

Go to step 2. The problem is

solved.

Step 2

aFrom the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bSet the correct paper size and type.

cPrint the document.

Do paper jams occur frequently?

Go to step 3. The problem is

solved.

Step 3

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Do paper jams occur frequently?

Contact customer

support.

The problem is

solved.

Jammed pages are not reprinted

Action Yes No

aFrom the home screen, touch Settings > Device > Notiﬁcations

> Jam Content Recovery.

bSelect On or Auto.

cApply the changes.

Are the jammed pages reprinted?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 145

Printing problems

Print jobs do not print

Action Yes No

Step 1

aFrom the document you are trying to print, open the Print

dialog, and then check if you have selected the correct printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 2.

Step 2

aCheck if the printer is on.

bResolve any error messages that appear on the display.

cPrint the document.

Is the document printed?

The problem is

solved.

Go to step 3.

Step 3

aCheck if the ports are working and if the cables are securely

connected to the computer and the printer.

For more information, see the setup documentation that came

with the printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 4.

Step 4

aTurn o the printer, wait for about 10 seconds, and then turn on

the printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 5.

Step 5

aRemove, and then reinstall the print driver.

bPrint the document.

Is the document printed?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 146

Conﬁdential and other held documents do not print

Action Yes No

Step 1

aFrom the control panel, check if the documents appear in the

Held Jobs list.

Note: If the documents are not listed, then print the

documents using the Print and Hold options.

bPrint the documents.

Are the documents printed?

The problem is

solved.

Go to step 2.

Step 2

The print job may contain a formatting error or invalid data. Delete

the print job, and then send it again.

Are the documents printed?

The problem is

solved.

Go to step 3.

Step 3

aDelete some held jobs to free up printer memory.

bResend the print job.

Are the documents printed?

The problem is

solved.

Contact customer

support.

Slow printing

Action Yes No

Step 1

Make sure that the printer cable is securely connected to the

printer and to the computer, print server, option, or other network

device.

Is the printer printing slow?

Go to step 2. The problem is

solved.

Step 2

aMake sure that the printer is not in Eco‑Mode or Quiet Mode.

•From the home screen, touch Settings > Device > Power

Management > Eco‑Mode.

•From the home screen, touch Settings > Device >

Maintenance > Conﬁguration Menu > Device Operations

> Quiet Mode.

bPrint the document.

Is the printer printing slow?

Go to step 3. The problem is

solved.

Troubleshoot a problem 147

Action Yes No

Step 3

aDepending on your operating system, specify the print

resolution from the Printing Preferences or Print dialog.

bSet the resolution to 4800 CQ.

cPrint the document.

Is the printer printing slow?

Go to step 4. The problem is

solved.

Step 4

aFrom the home screen, touch Settings > Print > Quality > Print

Resolution.

bSet the resolution to 4800 CQ.

cPrint the document.

Is the printer printing slow?

Go to step 5. The problem is

solved.

Step 5

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel.

•Heavier paper prints more slowly.

•Paper narrower than letter, A4, and legal may print more

slowly.

bPrint the document.

Is the printer printing slow?

Go to step 6. The problem is

solved.

Step 6

aMake sure that the printer settings for Media Texture and Media

Weight match the paper being loaded.

From the home screen, touch Settings > Paper > Media

Conﬁguration > Media Types.

Note: Rough paper texture and heavy paper weight may print

more slowly.

bPrint the document.

Is the printer printing slow?

Go to step 7. The problem is

solved.

Step 7

Remove held jobs.

Is the printer printing slow?

Go to step 8. The problem is

solved.

Troubleshoot a problem 148

Action Yes No

Step 8

aMake sure that the printer is not overheating.

Notes:

•Allow the printer to cool down after a long print job.

•Observe the recommended ambient temperature for the

printer. For more information, see “Selecting a location

for the printer” on page 19.

bPrint the document.

Is the printer printing slow?

Contact customer

support.

The problem is

solved.

Print quality problems

Print quality is poor

Find the image that resembles the print quality problem you are having, and then click the link below it to read

problem-solving steps.

“Blank or white pages” on

page 150

“Dark print” on page 151

“Ghost images” on

page 153

“Gray or colored

background” on page 154

“Incorrect margins” on

page 155

“Light print” on page 156

“Missing colors” on

page 158

“Mottled print and dots” on

page 159

Troubleshoot a problem 149

“Paper curl” on page 161 “Print crooked or skewed”

on page 162

“Solid color or black images”

on page 163

“Text or images cut o” on

page 164

“Toner easily rubs o” on

page 165

“Uneven print density” on

page 166

“Horizontal dark lines” on

page 167

“Vertical dark lines” on

page 169

“Horizontal white lines” on

page 170

“Vertical white lines” on

page 171

“Repeating defects” on

page 173

Blank or white pages

Troubleshoot a problem 150

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the printer printing blank or white pages?

Contact customer

support.

The problem is

solved.

Dark print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aPerform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust

bPrint the document.

Is the print too dark?

Go to step 2. The problem is

solved.

Troubleshoot a problem 151

Action Yes No

Step 2

aDepending on your operating system, reduce toner darkness

from the Printing Preferences or Print dialog.

Note: You can also change the setting on the printer control

panel. Navigate to:

Settings > Print > Quality > Toner Darkness

bPrint the document.

Is the print too dark?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bPrint the document.

Is the print too dark?

Go to step 4. The problem is

solved.

Step 4

Check if the paper has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

Go to step 5. Go to step 6.

Step 5

aReplace textured or rough paper with plain paper.

bPrint the document.

Is the print too dark?

Go to step 6. The problem is

solved.

Step 6

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print too dark?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 152

Ghost images

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aLoad the tray with the correct paper type.

bPrint the document.

Do ghost images appear on prints?

Go to step 2. The problem is

solved.

Step 2

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do ghost images appear on prints?

Go to step 3. The problem is

solved.

Step 3

aPerform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust.

bPrint the document.

Do ghost images appear on prints?

Go to step 4. The problem is

solved.

Troubleshoot a problem 153

Action Yes No

Step 4

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do ghost images appear on prints?

Contact customer

support.

The problem is

solved.

Gray or colored background

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aPerform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust.

bPrint the document.

Does gray or colored background appear on prints?

Go to step 2. The problem is

solved.

Troubleshoot a problem 154

Action Yes No

Step 2

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Does gray or colored background appear on prints?

Contact customer

support.

The problem is

solved.

Incorrect margins

Action Yes No

Step 1

aAdjust the paper guides to the correct position for the paper

loaded.

bPrint the document.

Are the margins correct?

The problem is

solved.

Go to step 2.

Step 2

aSet the paper size from the control panel. Navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bPrint the document.

Are the margins correct?

The problem is

solved.

Go to step 3.

Troubleshoot a problem 155

Action Yes No

Step 3

aDepending on your operating system, specify the paper size

from the Printing Preferences or Print dialog.

Note: Make sure that the setting matches the paper loaded.

bPrint the document.

Are the margins correct?

The problem is

solved.

Contact customer

support.

Light print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aPerform Color Adjust.

From the control panel, navigate to:

Settings > Print > Quality > Advanced Imaging > Color Adjust.

bPrint the document.

Is the print light?

Go to step 2. The problem is

solved.

Step 2

aDepending on your operating system, increase toner darkness

from the Printing Preferences or Print dialog.

Note: You can also change the setting on the printer control

panel. Navigate to Settings > Print > Quality > Tone r

Darkness.

bPrint the document.

Is the print light?

Go to step 3. The problem is

solved.

Troubleshoot a problem 156

Action Yes No

Step 3

aTurn o Color Saver.

From the control panel, navigate to:

Settings > Print > Quality > Color Saver.

bPrint the document.

Is the print light?

Go to step 4. The problem is

solved.

Step 4

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Is the print light?

Go to step 5. The problem is

solved.

Step 5

Check if paper has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

Go to step 6. Go to step 7.

Step 6

aReplace textured or rough paper with plain paper.

bPrint the document.

Is the print light?

Go to step 7. The problem is

solved.

Step 7

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print light?

Go to step 8. The problem is

solved.

Troubleshoot a problem 157

Action Yes No

Step 8

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the print light?

Contact customer

support.

The problem is

solved.

Missing colors

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 158

Action Yes No

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridge of the missing color.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Are some colors missing on prints?

Contact customer

support.

The problem is

solved.

Mottled print and dots

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 159

Action Yes No

Step 1

Check the printer for leaked toner contamination.

Is the printer free of leaked toner?

Go to step 2. Contact customer

support.

Step 2

aFrom the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bCheck if the paper size and paper type settings match the

paper loaded.

Note: Make sure that paper does not have texture or rough

ﬁnishes.

Do the settings match?

Go to step 4. Go to step 3.

Step 3

aDepending on your operating system, specify the paper size

and paper type from the Printing Preferences or Print dialog.

Note: Make sure that the settings match the paper loaded.

bPrint the document.

Is the print mottled?

Go to step 4. The problem is

solved.

Step 4

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print mottled?

Go to step 5. The problem is

solved.

Troubleshoot a problem 160

Action Yes No

Step 5

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the print mottled?

Contact customer

support.

The problem is

solved.

Paper curl

Action Yes No

Step 1

aAdjust the guides in the tray to the correct position for the paper

loaded.

bPrint the document.

Is the paper curled?

Go to step 2. The problem is

solved.

Troubleshoot a problem 161

Action Yes No

Step 2

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bPrint the document.

Is the paper curled?

Go to step 3. The problem is

solved.

Step 3

Print on the other side of the paper.

aRemove paper, ﬂip it over, and then reload paper.

bPrint the document.

Is the paper curled?

Go to step 4. The problem is

solved.

Step 4

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the paper curled?

Contact customer

support.

The problem is

solved.

Print crooked or skewed

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 162

Action Yes No

Step 1

aAdjust the paper guides in the tray to the correct position for

the paper loaded.

bPrint the document.

Is the print crooked or skewed?

Go to step 2. The problem is

solved.

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print crooked or skewed?

Go to step 3. The problem is

solved.

Step 3

aCheck if the paper loaded is supported.

Note: If paper is not supported, then load a supported paper.

bPrint the document.

Is the print crooked or skewed?

Contact customer

support.

The problem is

solved.

Solid color or black images

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 163

Action Yes No

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the printer printing solid color or black images?

Contact customer

support.

The problem is

solved.

Text or images cut o

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aAdjust the paper guides in the tray to the correct position for

the paper loaded.

bPrint the document.

Are text or images cut o?

Go to step 2. The problem is

solved.

Troubleshoot a problem 164

Action Yes No

Step 2

aDepending on your operating system, specify the paper size

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Are text or images cut o?

Go to step 3. The problem is

solved.

Step 3

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Are text or images cut o?

Contact customer

support.

The problem is

solved.

Toner easily rubs o

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 165

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bPrint the document.

Does toner easily rub o?

Go to step 2. The problem is

solved.

Step 2

aCheck if the paper weight is supported.

Note: If paper weight is not supported, then load a supported

one.

bPrint the document.

Does toner easily rub o?

Go to step 3. The problem is

solved.

Step 3

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Does toner easily rub o?

Contact customer

support.

The problem is

solved.

Uneven print density

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 166

Action Yes No

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Is the print density uneven?

Contact customer

support.

The problem is

solved.

Horizontal dark lines

Notes:

•Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press

to navigate through the settings.

•If horizontal dark lines keep appearing on the prints, then see the “Repeating defects” topic.

Troubleshoot a problem 167

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do dark lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bPrint the document.

Do dark lines appear on prints?

Go to step 3. The problem is

solved.

Step 3

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do dark lines appear on prints?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 168

Vertical dark lines

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do vertical dark lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bPrint the document.

Do vertical dark lines appear on prints?

Go to step 3. The problem is

solved.

Troubleshoot a problem 169

Action Yes No

Step 3

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do vertical dark lines appear on prints?

Contact customer

support.

The problem is

solved.

Horizontal white lines

Notes:

•Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press

to navigate through the settings.

•If horizontal white lines keep appearing on your prints, then see the “Repeating defects” topic.

Troubleshoot a problem 170

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do horizontal white lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do horizontal white lines appear on prints?

Contact customer

support.

The problem is

solved.

Vertical white lines

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 171

Action Yes No

Step 1

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do vertical white lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

Check if you are using the recommended paper type.

aLoad the paper source with the recommended paper type.

bPrint the document.

Do vertical white lines appear on prints?

Go to step 3. The problem is

solved.

Step 3

aOpen the front door, and then ﬁrmly push it down.

bPull out the print cartridge tray.

cRemove, and then insert the print cartridges.

dInsert the print cartridge tray, and then close the door.

ePrint the document.

Do vertical white lines appear on prints?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 172

Repeating defects

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Action Yes No

aUsing the Print Quality Test Pages, measure the distance

between the repeating defects on the aected color page.

bCheck if the repeating defects match any of the following

measurements:

Print cartridges

•25.70 mm (1.01 in.)

•35.30 mm (1.39 in.)

•75.6 mm (2.98 in.)

•26.7 mm (1.05 in.)

Fuser

•56.5 mm (1.05 in.)

Transfer module

•25.10 mm (0.99 in.)

•59.70 mm (2.35 in.)

•28.30 mm (1.11 in.)

•65 mm (2.56 in.)

•44 mm (1.73 in.)

Do the repeating defects match any of the measurements?

Take note of the

distance, and then

contact customer

support.

Take note of the

distance, and then

contact customer

support.

Color quality problems

Modifying the colors in printed output

1From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction.

2In the Color Correction menu, touch Manual > Color Correction Content.

3Choose the appropriate color conversion setting.

Troubleshoot a problem 173

Object type Color conversion tables

RGB Image

RGB Text

RGB Graphics

•Vivid—Produces brighter, more saturated colors and may be

applied to all incoming color formats.

•sRGB Display—Produces an output that approximates the colors

shown on a computer monitor. Black toner usage is optimized for

printing photographs.

•Display‑True Black—Produces an output that approximates the

colors shown on a computer monitor. This setting uses only black

toner to create all levels of neutral gray.

•sRGB Vivid—Provides an increased color saturation for the sRGB

Display color correction. Black toner usage is optimized for

printing business graphics.

•O

CMYK Image

CMYK Text

CMYK Graphics

•US CMYK—Applies color correction to approximate the

Speciﬁcations for Web Oset Publishing (SWOP) color output.

•Euro CMYK—Applies color correction to approximate Euroscale

color output.

•Vivid CMYK—Increases the color saturation of the US CMYK color

correction setting.

•O

FAQ about color printing

What is RGB color?

RGB color is a method of describing colors by indicating the amount of red, green, or blue used to produce

a certain color. Red, green, and blue light can be added in various amounts to produce a large range of colors

observed in nature. Computer screens, scanners, and digital cameras use this method to display colors.

What is CMYK color?

CMYK color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black

used to reproduce a particular color. Cyan, magenta, yellow, and black inks or toners can be printed in various

amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color

laser printers create colors in this manner.

How is color speciﬁed in a document to be printed?

Software programs are used to specify and modify the document color using RGB or CMYK color

combinations. For more information, see the software program Help topics.

How does the printer know what color to print?

When printing a document, information describing the type and color of each object is sent to the printer and

is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta,

yellow, and black toner used to produce the color you want. The object information determines the application

of color conversion tables. For example, it is possible to apply one type of color conversion table to text while

applying a dierent color conversion table to photographic images.

Troubleshoot a problem 174

What is manual color correction?

When manual color correction is enabled, the printer employs user‑selected color conversion tables to

process objects. Manual color correction settings are speciﬁc to the type of object being printed (text,

graphics, or images). It is also speciﬁc to how the color of the object is speciﬁed in the software program

(RGB or CMYK combinations). To apply a dierent color conversion table manually, see “Modifying the colors

in printed output” on page 173.

If the software program does not specify colors with RGB or CMYK combinations, then manual color correction

is not useful. It is also not eective if the software program or the computer operating system controls the

adjustment of colors. In most situations, setting the Color Correction to Auto generates preferred colors for

the documents.

How can I match a particular color (such as a corporate logo)?

From the printer Quality menu, nine types of Color Samples sets are available. These sets are also available

from the Color Samples page of the Embedded Web Server. Selecting any sample set generates

multiple‑page prints consisting of hundreds of colored boxes. Each box contains a CMYK or RGB combination,

depending on the table selected. The observed color of each box is obtained by passing the CMYK or RGB

combination labeled on the box through the selected color conversion table.

By examining Color Samples sets, you can identify the box with color closest to the color being matched.

The color combination labeled on the box can then be used for modifying the color of the object in a software

program. For more information, see the software program Help topics. Manual color correction may be

necessary to use the selected color conversion table for the particular object.

Selecting which Color Samples set to use for a particular color‑matching problem depends on:

•The Color Correction setting being used (Auto, O, or Manual)

•The type of object being printed (text, graphics, or images)

•How the color of the object is speciﬁed in the software program (RGB or CMYK combinations)

If the software program does not specify colors with RGB or CMYK combinations, then the Color Samples

pages are not useful. Additionally, some software programs adjust the RGB or CMYK combinations speciﬁed

in the program through color management. In these situations, the printed color may not be an exact match

of the Color Samples pages.

The print appears tinted

Action Yes No

Step 1

Perform Color Adjust.

aFrom the home screen, touch Settings > Print > Quality >

Advanced Imaging > Color Adjust.

bPrint the document.

Does the print appear tinted?

Go to step 2. The problem is

solved.

Troubleshoot a problem 175

Action Yes No

Step 2

Perform Color Balance.

aFrom the home screen, touch Settings > Print > Quality >

Advanced Imaging > Color Balance.

bAdjust the settings.

cPrint the document.

Does the print appear tinted?

Contact customer

support.

The problem is

solved.

Faxing problems

Caller ID is not shown

Action Yes No

Contact your telephone company to check if your telephone line

is subscribed to the caller ID service.

Notes:

•If your region supports multiple caller ID patterns, then you

may have to change the default setting. There are two

settings available: FSK (pattern 1) and DTMF (pattern 2).

•The availability of these settings in the Fax menu depends

on whether your country or region supports multiple caller ID

patterns.

•Contact your telephone company to determine which

pattern or switch setting to use.

Does the caller ID appear?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 176

Cannot send or receive faxes

Action Yes No

Step 1

Resolve any error messages that appear on the display.

Can you send or receive a fax?

The problem is

solved.

Go to step 2.

Step 2

Make sure that the cable connections for the following equipment

are secure:

•Telephone

•Handset

•Answering machine

Can you send or receive a fax?

The problem is

solved.

Go to step 3.

Step 3

Check for a dial tone.

•Call the fax number to check if it is working properly.

•If you are using the On Hook Dial feature, then turn up the

volume to check if you hear a dial tone.

Can you hear a dial tone?

Go to step 5. Go to step 4.

Step 4

Check the telephone wall jack.

aConnect the analog telephone directly to the wall jack.

bListen for a dial tone.

cIf you do not hear a dial tone, then use a dierent telephone

cable.

dIf you still do not hear a dial tone, then connect the analog

telephone to a dierent wall jack.

eIf you hear a dial tone, then connect the printer to that wall jack.

Can you send or receive a fax?

The problem is

solved.

Go to step 5.

Troubleshoot a problem 177

Action Yes No

Step 5

Check if the printer is connected to an analog phone service or to

the correct digital connector.

•If you are using an Integrated Services for Digital Network

(ISDN) telephone service, then connect to an analog telephone

port of an ISDN terminal adapter. For more information, contact

your ISDN provider.

•If you are using DSL, then connect to a DSL ﬁlter or router that

supports analog use. For more information, contact your DSL

provider.

•If you are using a private branch exchange (PBX) telephone

service, then make sure that you are connecting to an analog

connection on the PBX. If none exists, then consider installing

an analog telephone line for the fax machine.

Can you send or receive a fax?

The problem is

solved.

Go to step 6.

Step 6

Temporarily disconnect other equipment and disable other

telephone services.

aDisconnect other equipment (such as answering machines,

computers, modems, or telephone line splitters) between the

printer and the telephone line.

bDisable call waiting and voice mail. For more information,

contact your telephone company.

Can you send or receive a fax?

The problem is

solved.

Go to step 7.

Step 7

Scan the original document one page at a time.

aDial the fax number.

bScan the document.

Can you send or receive a fax?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 178

Can receive but not send faxes

Action Yes No

Step 1

Load the original document properly into the ADF tray or on the

scanner glass.

Can you send faxes?

The problem is

solved.

Go to step 2.

Step 2

Set up the shortcut number properly.

•Check if the shortcut number is set for the telephone number

that you want to dial.

•Dial the telephone number manually.

Can you send faxes?

The problem is

solved.

Contact customer

support.

Can send but not receive faxes

Action Yes No

Step 1

Make sure that the paper source is not empty.

Can you receive faxes?

The problem is

solved.

Go to step 2.

Step 2

Check the ring count delay settings.

From the control panel, navigate to:

Settings > Fax > Fax Defaults > Analog Fax Setup > Fax

Receive Settings > Rings to Answer

Can you receive faxes?

The problem is

solved.

Go to step 3.

Step 3

If the printer is printing blank pages, then see “Blank or white

pages” on page 150.

Can you receive faxes?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 179

Poor fax print quality

Action Yes No

Step 1

Make sure that there are no print quality defects.

aFrom the control panel, navigate to Settings > Troubleshooting

> Print Quality Test Pages.

bCorrect any print quality defects. For more information, see

“Print quality problems” on page 149.

Is the fax print quality satisfactory?

The problem is

solved.

Go to step 2.

Step 2

Decrease the incoming fax transmission speed.

aFrom the control panel, navigate to:

Settings > Fax > Analog Fax Setup > Fax Receive Settings >

Admin Controls

bIn the Max Speed menu, select a lower transmission speed.

Is the fax print quality satisfactory?

The problem is

solved.

Contact customer

support.

Scanning problems

Cannot scan from a computer

Action Yes No

Step 1

aTurn o the printer, wait for about 10 seconds, and then turn it

back on.

bResend the scan job.

Can you send the scan job?

The problem is

solved.

Go to step 2.

Step 2

aMake sure that the cables between the printer and the print

server are secure.

For more information, see the setup documentation that came

with the printer.

bResend the scan job.

Can you send the scan job?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 180

Partial copies of document or photo

Action Yes No

Step 1

aMake sure that the document or photo is loaded facedown on

the upper left corner of the scanner glass.

bCopy the document or photo.

Is the document or photo copied correctly?

The problem is

solved.

Go to step 2.

Step 2

aMatch the paper size setting and the paper loaded in the tray.

bCopy the document or photo.

Is the document or photo copied correctly?

The problem is

solved.

Contact customer

support.

Scan job was not successful

Action Yes No

Step 1

Check the cable connections.

aMake sure that the Ethernet or USB cable is securely connected

to the computer and the printer.

bResend the scan job.

Is the scan job successful?

The problem is

solved.

Go to step 2.

Step 2

Check the ﬁle you want to scan.

aMake sure that the ﬁle name is not already used in the

destination folder.

bMake sure that the document or photo you want to scan is not

open in another application.

cResend the scan job.

Is the scan job successful?

The problem is

solved.

Go to step 3.

Step 3

aMake sure that the Append time stamp or the Overwrite

existing ﬁle check box is selected in the destination

conﬁguration settings.

bResend the scan job.

Is the scan job successful?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 181

Poor copy quality

Action Yes No

Step 1

aUsing a damp, soft, lint-free cloth, wipe the scanner glass and

the ADF glass.

bMake sure that the document or photo is loaded facedown on

the upper-left corner of the scanner glass.

cCopy the document or photo.

Is the copy quality satisfactory?

The problem is

solved.

Go to step 2.

Step 2

aCheck the quality of the original document or photo.

bAdjust the scan quality settings.

cCopy the document or photo.

Is the copy quality satisfactory?

The problem is

solved.

Contact customer

support.

Vertical dark streaks on output when scanning from the ADF

ABCDE

Leading edge

Trailing edge

Action Yes No

aOpen the scanner cover.

bUsing a damp, soft, lint‑free cloth, wipe the ADF glass and the

ADF glass pad.

cClose the scanner cover.

dScan the document.

Do vertical streaks appear on scanned documents?

Contact customer

support.

The problem is

solved.

Scanner does not close

Action Yes No

Remove obstructions that keep the scanner cover open.

Did the scanner cover close correctly?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 182

Scanning takes too long or freezes the computer

Action Yes No

Close all applications that are interfering with the scan.

Does scanning take too long or freeze the computer?

Contact customer

support.

The problem is

solved.

Cannot send the scanned card

Try one or more of the following:

Make sure that the e‑mail address is correct

Make sure that the printer is connected to the network

For more information, see “Checking the printer connectivity” on page 33.

Adjusting scanner registration

1From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁg Menu > Scanner Conﬁguration > Scanner Manual Registration

2Tou ch Print Quick Test.

3Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration.

4Tou ch Copy Quick Test.

5Compare the Copy Quick Test page with the original document.

Note: If the margins of the test page are dierent from the original document, then adjust Left Margin and

Top Margin.

6Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.

Adjusting ADF registration

1From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁg Menu > Scanner Conﬁguration > Scanner Manual Registration

2Tou ch Print Quick Test.

3Place the Print Quick Test page on the ADF tray.

4Tou ch Front ADF Registration or Rear ADF Registration.

Notes:

•To align Front ADF Registration, place the test page faceup, short edge ﬁrst into the ADF.

•To align Rear ADF Registration, place the test page facedown, short edge ﬁrst into the ADF.

5Tou ch Copy Quick Test.

Troubleshoot a problem 183

6Compare the Copy Quick Test page with the original document.

Note: If the margins of the test page are dierent from the original document, then adjust Horizontal

Adjust and Top Margin.

7Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.

Contacting customer support

Before contacting customer support, make sure to have the following information:

•Printer problem

•Error message

•Printer model type and serial number

Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,

support documentation, drivers, and other downloads.

Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries

or regions, go to http://support.lexmark.com.

Troubleshoot a problem 184

Recycle and dispose

Recycling Lexmark products

To return Lexmark products for recycling:

1Go to www.lexmark.com/recycle.

2Select the product you want to recycle.

Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be

recycled through your local recycling center.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are

transported in the most ecient and environmentally sensitive manner and that there is less packaging to

dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource

savings. Lexmark also oers recycling of packaging components in some countries or regions. For more

information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available

packaging recycling programs is included with the information on product recycling.

Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your

area.

The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist

in your area.

When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles

the box.

Returning Lexmark cartridges for reuse or recycling

The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse

or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or

demanufactured for recycling. The boxes used to return the cartridges are also recycled.

To return Lexmark cartridges for reuse or recycling, do the following:

1Go to www.lexmark.com/recycle.

2Select the product that you want to recycle.

Recycle and dispose 185

Notices

Product information

Product name:

Lexmark CX331adwe; Lexmark MC3224dwe, Lexmark MC3224adwe; Lexmark MC3326adwe MFPs

Machine type:

3500

Model(s):

285, 485, 685

Edition notice

July 2019

The following paragraph does not apply to any country where such provisions are inconsistent with local

law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY

KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of

express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made

to the information herein; these changes will be incorporated in later editions. Improvements or changes in the

products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to

make these available in all countries in which it operates. Any reference to a product, program, or service is

not intended to state or imply that only that product, program, or service may be used. Any functionally

equivalent product, program, or service that does not infringe any existing intellectual property right may be

used instead. Evaluation and veriﬁcation of operation in conjunction with other products, programs, or services,

except those expressly designated by the manufacturer, are the user’s responsibility.

For Lexmark technical support, go to http://support.lexmark.com.

For information on Lexmark's privacy policy governing the use of this product, go to

www.lexmark.com/privacy.

For information on supplies and downloads, go to www.lexmark.com.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is deﬁned in 48

C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are

used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.

227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software

Notices 186

Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only

those rights as are granted to all other end users pursuant to the terms and conditions herein.

Trademarks

Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the

United States and/or other countries.

Google Cloud Print, Google Chrome, and Android are trademarks of Google LLC.

Macintosh, the Mac logo, and Safari are trademarks of Apple Inc. AirPrint and the AirPrint logo are trademarks

of Apple, Inc.

Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria

Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.

PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s

designation of a set of printer commands (language) and functions included in its printer products. This printer

is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used

in various application programs, and that the printer emulates the functions corresponding to the commands.

Wi-Fi Direct is a registered trademark of Wi-Fi Alliance®.

All other trademarks are the property of their respective owners.

Licensing notices

All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the

installation software CD.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO

9296.

Note: Some modes may not apply to your product.

1-meter average sound pressure, dBA

Printing One-sided: 51 (all models)

Two-sided: 50 (MC3224dwe,

MC3224adwe); 51 (MC3326adwe,

CX331adwe)

Scanning 44

Copying 49 (MC3224dwe), 49 (MC3224adwe),

50 (MC3326adwe, CX331adwe)

Ready 14

Values are subject to change. See www.lexmark.com for current values.

Notices 187

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the

European Union. We encourage the recycling of our products.

If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your

local sales oce phone number.

India E-Waste notice

This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of

lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in

concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in

Schedule II of the Rules.

Product disposal

Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local

authorities for disposal and recycling options.

Static sensitivity notice

This symbol identiﬁes static-sensitive parts. Do not touch the areas near these symbols without ﬁrst touching

a metal surface in an area away from the symbol.

Notices 188

To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper

jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior

areas of the printer even if the symbol is not present.

ENERGY STAR

Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certiﬁed to

comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as conﬁgured when shipped

by Lexmark.

Temperature information

Ambient operating temperature 10 to 32.2°C (50 to 90°F)

Shipping temperature -40 to 40°C (-40 to 104°F)

Storage temperature and relative humidity -40 to 40°C (-40 to 104°F)

8 to 80% RH

Laser notice

The printer is certiﬁed in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for

Class I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirements

of IEC 60825-1: 2014.

Class I laser products are not considered to be hazardous. The laser system and printer are designed so there

is never any human access to laser radiation above a Class I level during normal operation, user maintenance,

or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser

with the following speciﬁcations:

Class: IIIb (3b) AlGaAs

Nominal output power (milliwatts): 8

Wavelength (nanometers): 770–800

Power consumption

Product power consumption

The following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

Notices 189

Mode Description Power consumption (Watts)

Printing The product is generating hard‑copy output from electronic

inputs.

One-sided: 385 (MC3224dwe,

MC3224adwe); 395

(MC3326adwe, CX331adwe)

Two-sided: 260 (MC3224dwe,

MC3224dwe); 275 (MC3326adwe,

CX331adwe)

Copy The product is generating hard‑copy output from hard‑copy

original documents.

550

Scan The product is scanning hard‑copy documents. 14.5

Ready The product is waiting for a print job. 17

Sleep Mode The product is in a high‑level energy‑saving mode. 1.1

Hibernate The product is in a low‑level energy‑saving mode. N/A

O The product is plugged into an electrical outlet, but the power

switch is turned o.

0.1

The power consumption levels listed in the previous table represent time-averaged measurements.

Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

Sleep Mode

This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by

lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged

after this product is not used for a speciﬁed period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 15

By using the conﬁguration menus, the Sleep Mode Timeout can be modiﬁed between 1 minute and 120 minutes.

If the A4 print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60

minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the

response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but

uses more energy.

Hibernate Mode

This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in

Hibernate Mode, all other systems and devices are powered down safely.

The Hibernate mode can be entered in any of the following methods:

•Using the Hibernate Timeout

•Using the Schedule Power modes

Factory default Hibernate Timeout for this product in all countries or regions 3 days

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modiﬁed

between one hour and one month.

Notices 190

O mode

If this product has an o mode which still consumes a small amount of power, then to completely stop product

power consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage

It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are

provided in power units of Watts, the power consumption should be multiplied by the time the product spends

in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's

energy usage.

Regulatory notices for telecommunication terminal equipment

This section contains regulatory information pertaining to products that contain the analog facsimile card:

Lexmark Regulatory Type/Model Number:

LEX-M14-002

Notice to users of the US telephone network: FCC requirements

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative

Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other

information, a product identiﬁer in the format US:AAAEQ##TXXXX. If requested, this number must be provided

to your telephone company.

This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.

A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply

with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord

(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See

your setup documentation for more information.

The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to

a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an

incoming call. In most but not all areas, the sum of RENs should not exceed ﬁve (5.0). To be certain of the number

of devices that may be connected to a line, as determined by the total RENs, contact your local telephone

company. For products approved after July 23, 2001, the REN for this product is part of the product identiﬁer

that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point

(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that

temporary discontinuance of service may be required. If advance notice is not practical, the telephone company

will notify the customer as soon as possible. You will also be advised of your right to ﬁle a complaint with the

FCC.

The telephone company may make changes in its facilities, equipment, operations or procedures that could

aect the operation of this equipment. If this happens, the telephone company will provide advance notice in

order for you to make necessary modiﬁcations to maintain uninterrupted service.

If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,

Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone

network, the telephone company may request that you disconnect the equipment until the problem is resolved.

Notices 191

This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark

International, Inc. See the previous paragraph for contact information.

Connection to party line service is subject to state taris. Contact the state public utility commission, public

service commission, or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of

this equipment does not disable your alarm equipment. If you have questions about what will disable alarm

equipment, consult your telephone company or a qualiﬁed installer.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other

electronic device, including fax machines, to send any message unless said message clearly contains in a

margin at the top or bottom of each transmitted page or on the ﬁrst page of the transmission, the date and time

it is sent and an identiﬁcation of the business or other entity, or other individual sending the message, and the

telephone number of the sending machine or such business, other entity, or individual. (The telephone number

provided may not be a 900 number or any other number for which charges exceed local or long-distance

transmission charges.)

See your user documentation in order to program this information into your fax machine.

Notice to users of the Canadian telephone network

This product meets the applicable Industry Canada technical speciﬁcations.

The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to

a telephone interface. The termination of an interface may consist of any combination of devices subject only

to the requirement that the sum of the RENs of all the devices not exceed ﬁve. The REN is located on the product

label.

This equipment uses CA11A telephone jacks.

Avis réservé aux utilisateurs du réseau téléphonique du Canada

Ce produit est conforme aux spéciﬁcations techniques d’Industrie Canada.

Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum

d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui

peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas

dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.

Cet équipement utilise des prises de téléphone CA11A.

Notice to users of the New Zealand telephone network

The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item

of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions

for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any

sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another

item of telepermitted equipment of a dierent make or model, nor does it imply that any product is compatible

with all of Telecom's network services.

This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.

This equipment may not provide for the eective hand-over of a call to another device connected to the same

line.

Notices 192

This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom

customers.

This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for

which it is designed. Telecom will accept no responsibility should diculties arise in such circumstances.

The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.

For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected

to the same telephone line may not exceed 5. The REN of this device is located on the label.

This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The

Lexmark part number is 80D1873.

Some parameters required for compliance with Telecom's telepermit requirements are dependent on the

equipment associated with this device. The associated equipment shall be set to operate within the following

limits for compliance to Telecom's speciﬁcations:

•There shall be no more than 10 call attempts to the same number within any 30 minute period for any single

manual call initiation, and

•The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt

and the beginning of the next call attempt.

•The equipment shall be set to ensure that automatic calls to dierent numbers are spaced such that there

is not less than 5 seconds between the end of one call attempt and the beginning of another.

Japanese telecom notice

The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certiﬁed

by JATE, with the following Certiﬁcation Number:

A18-0046001

Lexmark International, Inc.

LEX-M14-002

A18-0046001

Using this product in Switzerland

This product requires a Swiss billing tone ﬁlter (Lexmark part number 80D1877) to be installed on any line which

receives metering pulses in Switzerland.

Utilisation de ce produit en Suisse

Cet appareil nécessite l’utilisation d’un ﬁltre de tonalité de facturation suisse (nº de référence Lexmark :

80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.

Notices 193

Verwendung dieses Produkts in der Schweiz

Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark

Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen

werden.

Uso del prodotto in Svizzera

Questo prodotto richiede un ﬁltro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee

che ricevono impulsi remoti in Svizzera.

Regulatory notices for wireless products

This section contains regulatory information that applies only to wireless models.

If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com.

Modular component notice

Wireless models contain the following modular component:

Lexmark Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001

To determine which modular components are installed in your particular product, refer to the labeling on your

actual product.

Exposure to radio frequency radiation

The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other

regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and

any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

Industry Canada (Canada)

This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following

two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,

including interference that may cause undesired operation of the device.

Industrie Canada (Canada)

Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est

soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter

toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.

Notices 194

Singapore IMDA statement

This product is approved for use in Singapore.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the

approximation and harmonization of the laws of the Member States relating to radio equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön

fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the

Directives is available upon request from the Authorized Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

Compliance is indicated by the CE marking:

EU statement of radio transmitter operational frequency bands and maximum RF power

This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the EU. The maximum transmitter EIRP

power output, including antenna gain, is ≤ 20dBm.

Federal Communications Commission (FCC) compliance information

statement

This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception, which

Notices 195

can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

•Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for radio or television interference caused by using other than

recommended cables or by unauthorized changes or modiﬁcations to this equipment. Unauthorized changes

or modiﬁcations could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing

device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach

or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a

violation of FCC regulations.

Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

Telephone: (859) 232–2000

E-mail: regulatory@lexmark.com

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Standard ICES-003.

Avis de conformité aux normes de l’industrie du Canada

Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux

équipements pouvant causer des interférences NMB-003.

日本の VCCI 規定

製品にこのマークが表示されている場合、次の要件を満たしています。

この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この

装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。

取扱説明書に従って正しい取り扱いをしてください。

VCCI-B

Notices 196

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,

2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States

relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage

limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances

in electrical and electronic equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön

fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the

Directives is available upon request from the Authorized Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

This product satisﬁes the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or

EN 62368-1.

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,

LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER

PRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the

country-speciﬁc warranty information that came with your product.

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,

from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty

Lexmark warrants that this product:

—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts

—Is, during normal use, free from defects in material and workmanship

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for

repair or replacement (at Lexmark's option).

If this product is a feature or option, this statement applies only when that feature or option is used with the

product for which it was intended. To obtain warranty service, you may be required to present the feature or

option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to

that user for the remainder of the warranty period. You should transfer proof of original purchase and this

statement to that user.

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12

months later provided that the warranty period for any supplies and for any maintenance items included with

Notices 197

the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser

Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is

available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”

message for such item.

To obtain warranty service you may be required to present proof of original purchase. You may be required to

deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark

designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the

Lexmark designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of

the Remarketer or Lexmark. The replacement may be a new or repaired item.

The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a

repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal

obligations, restrictions, liens, and encumbrances.

As part of your warranty service and/or replacement, Lexmark may update the ﬁrmware in your printer to the

latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized

products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized

use of genuine Lexmark products will not be impacted.

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable

storage media (unless directed otherwise by Lexmark).

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area

contact Lexmark on the World Wide Web.

Remote technical support is provided for this product throughout its warranty period. For products no longer

covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of

prints produced by any product.

Warranty service does not include repair of failures caused by:

—Modiﬁcation or unauthorized attachments

—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance

—Unsuitable physical or operating environment

—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer

—Operation of a product beyond the limit of its duty cycle

—Use of printing media outside of Lexmark speciﬁcations

—Refurbishment, repair, reﬁlling or remanufacture by a third party of products, supplies or parts

—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS

OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS

OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED

WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND

SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW

Notices 198

ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL

APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT

TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability

Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance

or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover

actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the

product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or

damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL

LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER

ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the

possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's

and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers

are intended beneﬁciaries of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or

limitation of incidental or consequential damages, so the limitations or exclusions contained above may not

apply to you.

This limited warranty gives you speciﬁc legal rights. You may also have other rights that vary from state to state.

Notices 199

Index

adapter plug 24

ADF registration

adjusting 183

ADF separator pad

replacing 125

ADF tray

replacing 118

adjusting ADF registration 183

adjusting scanner

registration 183

adjusting the brightness

printer display 130

adjusting the brightness of the

printer display 130

adjusting the fax darkness 48

adjusting toner darkness 41

AirPrint

using 37

Android device

printing from 36

answering machine

setting up 22

attaching cables 20

automatic document feeder

(ADF)

using 42, 45, 47, 50

avoiding paper jams 135

black images 163

blank or white pages 150

blocking junk faxes 49

can send but not receive

faxes 179

canceling a print job

from the computer 41

from the printer control

panel 41

cannot open Embedded Web

Server 133

cannot send the scanned

card 183

cartridges

recycling 185

changing the fax resolution 48

checking the status of parts and

supplies 109

cleaning the printer 127

Cleaning the Scanner 108

cleaning the scanner 128

clearances around the printer 19

clearing jam

in the duplex unit 140

in the fuser area 140

in the manual feeder 140

in the rear door 140

in the tray 138

collated printing does not

work 144

collating copies 43

color correction 173

color quality, troubleshooting

print appears tinted 175

colored background on

prints 154

conﬁdential documents do not

print 147

conﬁdential print jobs 39

printing from a Macintosh

computer 40

printing from Windows 40

conﬁguring daylight saving

time 27

conﬁguring e‑mail settings 45

conﬁguring supply

notiﬁcations 109

conﬁguring the settings

fax speaker 27

connecting printer to distinctive

ring service 27

connecting the mobile device

to the printer wireless

network 33

connecting the printer

to a wireless network 32

connecting to a wireless network

using PIN method 32

using Push Button method 32

conserving supplies 130

contacting customer support 184

control panel

using 12

copy troubleshooting

partial copies of documents or

photos 181

poor copy quality 182

copying

creating a shortcut 43

on both sides of the paper 43

on letterhead 43

photos 42

using the automatic document

feeder (ADF) 42

using the scanner glass 42

copying dierent paper sizes 42

copying from

selected tray 42

creating a copy shortcut 43

creating a fax destination

shortcut 48

creating a shortcut

copy 43

e‑mail 46

fax destination 48

FTP address 50

creating an e‑mail shortcut 46

creating an FTP shortcut 50

customer support

contacting 184

date and time

fax settings 27

daylight saving time

conﬁguring 27

deactivating the Wi‑Fi

network 33

dierent paper sizes, copying 42

distinctive ring service, fax

connecting to 27

documents, printing

from a computer 36

from a mobile device 36, 37

dots on print 159

Eco‑Mode

conﬁguring 129

emission notices 187, 194, 196

enabling Wi‑Fi Direct 33

Index 200

enlarging copies 43

envelopes

loading 30

environmental settings 129

erasing printer memory 35

Ethernet port 20

exporting a conﬁguration ﬁle

using the Embedded Web

Server 31

EXT port 20

e‑mail

creating a shortcut 46

setting up 45

e‑mail alerts

setting up 109

e‑mailing

conﬁguring e‑mail settings 45

using a shortcut number 46

using the address book 46

using the automatic document

feeder (ADF) 45

using the printer 46

using the scanner glass 45

factory default settings

restoring 35

FAQ about color printing 174

fax log

viewing 48

fax resolution

changing 48

fax setup

country‑ or region‑speciﬁc 24

standard telephone line

connection 22

fax speaker

conﬁguring the settings 27

fax troubleshooting

caller ID is not shown 176

cannot receive faxes 179

cannot send faxes 179

cannot send or receive

faxes 177

poor fax print quality 180

faxing

adjusting darkness 48

blocking junk faxes 49

changing resolution 48

creating a shortcut 48

forwarding faxes 49

from the printer 21

holding faxes 49

setting the date and time 27

setting up 21

using the automatic document

feeder (ADF) 47

using the scanner glass 47

viewing a fax log 48

FCC notices 194

ﬁnding more information about

the printer 9

ﬁrmware

update 31

ﬂash drive

printing from 38

scanning to 51

font sample list

printing 40

forwarding faxes 49

FTP address

creating a shortcut 50

genuine Lexmark parts and

supplies 110

genuine parts and supplies 110

ghost images on prints 153

Google Cloud Print

using 36

gray background on prints 154

held documents do not print 147

held jobs 39

printing from a Macintosh

computer 40

printing from Windows 40

Hibernate mode

conﬁguring 129

holding faxes 49

horizontal dark lines 167

horizontal white lines 170

identifying jam locations 136

images cut o on print 164

importing a conﬁguration ﬁle

using the Embedded Web

Server 31

indicator light

understanding the status 13

installing the printer software 31

jams

avoiding 135

jams, clearing

in the automatic document

feeder 143

keyboard on the display

changing the language 12

language, changing the

keyboard on the display 12

letterhead

copying on 43

loading 30

selecting 15

Lexmark Mobile Print

using 36

light print 156

LINE port 20

loading tray 28

locating jam areas 136

making copies 42

manual color correction 173

manual feeder

loading 30

replacing 117

memory

types installed on printer 35

802.1x 100

About this Printer 63

Certiﬁcate Management 104

Conﬁdential Print Setup 105

Conﬁg Menu 59

Copy Defaults 71

Custom Scan Sizes 70

Device 107

Erase Temporary Data Files 106

Ethernet 94

E‑mail Defaults 81

E‑mail Setup 80

Fax 107

Fax Log Settings 79

Fax Mode 73

Fax Receive Settings 77

Index 201

Fax Send Settings 74

Flash Drive Print 89

Flash Drive Scan 87

FTP Defaults 84

General Fax Settings 73

Google Cloud Print 102

HTTP/FTP Settings 100

Image 68

Information Sent to Lexmark 59

IPSec 98

Layout 64

Local Accounts 104

LPD Conﬁguration 100

Media Types 71

Menu Settings Page 107

Miscellaneous 106

Network 108

Network Overview 91

Notiﬁcations 54

Out of Service Erase 62

PCL 67

PostScript 67

Power Management 58

Preferences 53

Print 107

Public 103

Quality 65

Remote Operator Panel 54

Restore Factory Defaults 59

Restrict external network

access 102

Setup 65

Shortcuts 107

SNMP 97

Speaker Settings 79

TCP/IP 96

Tray Conﬁguration 69

Troubleshooting 108

Universal Setup 70

USB 101

Visible Home Screen Icons 63

Wireless 92

Wi‑Fi Direct 103

Menu Settings Page

printing 34

missing colors 158

mobile device

printing from 36, 37

modifying color output 173

Mopria Print Service 36

mottled print 159

moving the printer 130

network setup page

printing 33

noise emission levels 187

Non‑Lexmark supply 134

non‑volatile memory 35

erasing 35

notices 187, 188, 189, 190, 191,

194, 196

ordering supplies

print cartridge 110

waste toner bottle 112

paper

letterhead 15

preprinted forms 15

selecting 13

unacceptable 14

Universal size setting 27

paper characteristics 13

paper guidelines 13

paper jam

in the tray 138

paper jam in the automatic

document feeder 143

paper jam in the manual

feeder 140

paper jam in the rear door 140

paper jam, clearing

in the automatic document

feeder 143

paper jams

avoiding 135

location 136

paper sizes

supported 15

paper types

supported 17

paper weights

supported 17

parts status

checking 109

personal identiﬁcation number

method 32

photos

copying 42

pick tires

replacing 120

placing separator sheets 41

poor fax print quality 180

power cord socket 20

power save modes

conﬁguring 129

preprinted forms

selecting 15

print appears tinted 175

print cartridge

ordering 110

replacing 113

print job

canceling from the computer 41

canceling from the printer

control panel 41

print jobs not printed 146

Print Quality Test Pages 108

print quality troubleshooting

blank pages 150

crooked print 162

dark print 151

ghost images on prints 153

gray or colored

background 154

horizontal dark lines 167

horizontal white lines 170

light print 156

missing colors 158

mottled print and dots 159

paper curl 161

repeating defects 173

skewed print 162

solid color or black images 163

text or images cut o 164

toner easily rubs o 165

uneven print density 166

vertical dark lines 169

vertical white lines 171

white pages 150

print troubleshooting

conﬁdential and other held

documents do not print 147

envelope seals when

printing 144

incorrect margins 155

jammed pages are not

reprinted 145

paper frequently jams 145

print jobs do not print 146

slow printing 147

Index 202

printer

shipping 131

printer conﬁguration 11

printer display

adjusting the brightness 130

printer information

ﬁnding 9

printer is not responding 132

printer location

selecting 19

printer memory

erasing 35

printer menus 52

printer messages

Non‑Lexmark supply 134

Replace cartridge, printer region

mismatch 134

printer parts

cleaning 127

printer ports 20

printer settings

restoring factory default 35

printer software

installing 31

printer status 13

printer wireless network

connecting the mobile device

to 33

printing

font sample list 40

from a computer 36

from a ﬂash drive 38

from a mobile device 36, 37

from an Android device 36

Menu Settings Page 34

network setup page 33

using Google Cloud Print 36

using Mopria Print Service 36

using Wi‑Fi Direct 37

printing a font sample list 40

printing a network setup

page 33

printing conﬁdential and other

held jobs

from a Macintosh computer 40

from Windows 40

printing from a computer 36

printing from a ﬂash drive 38

Push Button method 32

recycling

cartridges 185

Lexmark packaging 185

Lexmark products 185

reducing copies 43

removing paper jam

in the duplex unit 140

in the fuser area 140

in the manual feeder 140

in the tray 138

repeat print jobs 39

printing from a Macintosh

computer 40

printing from Windows 40

repeating defects on print 173

Replace cartridge, printer region

mismatch 134

replacing parts

ADF separator pad 125

ADF tray 118

manual feeder 117

pick tires 120

tray 116

replacing supplies

print cartridge 113

waste toner bottle 115

reports

viewing 109

reserve print jobs

printing from a Macintosh

computer 40

printing from Windows 40

resetting

supply usage counters 134

resetting the supply usage

counters 127

restoring factory default

settings 35

RJ11 adapter 24

safety information 7, 8

Scan to Computer

setting up 51

scan troubleshooting

cannot scan from a

computer 180

partial copies of documents or

photos 181

poor copy quality 182

scan job was not successful 181

scanning freezes the

computer 183

scanning takes too long 183

vertical dark streaks on output

when scanning from the

ADF 182

scanner

cleaning 128

scanner does not close 182

scanner glass

using 42, 45, 47, 50

scanner registration

adjusting 183

scanning

using the automatic document

feeder (ADF) 50

using the scanner glass 50

scanning quality problem 182

scanning to a computer 51

scanning to a ﬂash drive 51

selecting a location for the

printer 19

sending a fax

using the computer 47

using the control panel 47

sending an e‑mail 46

separator sheets

placing 41

setting the paper size 27

setting the paper type 27

setting the Universal paper

size 27

setting up e‑mail alerts 109

setting up e‑mail function 45

setting up fax

country‑ or region‑speciﬁc 24

standard telephone line

connection 22

shipping the printer 131

Sleep mode

conﬁguring 129

slow printing 147

solid color 163

sorting multiple copies 43

statement of volatility 35

storing paper 14

storing print jobs 39

supplies

conserving 130

supplies status

checking 109

Index 203

supply notiﬁcations

conﬁguring 109

supply usage counters

resetting 127, 134

supported ﬁle types 39

supported ﬂash drives 39

supported paper sizes 15

supported paper types 17

supported paper weights 17

temperature around the

printer 19

text cut o on print 164

toner darkness

adjusting 41

tray

loading 28

trays

replacing 116

troubleshooting

cannot open Embedded Web

Server 133

cannot send the scanned

card 183

FAQ about color printing 174

printer is not responding 132

troubleshooting, color quality

print appears tinted 175

troubleshooting, copy

partial copies of documents or

photos 181

poor copy quality 182

scanner does not close 182

troubleshooting, fax

caller ID is not shown 176

cannot send faxes 179

cannot send or receive

faxes 177

troubleshooting, print

collated printing does not

work 144

conﬁdential and other held

documents do not print 147

envelope seals when

printing 144

incorrect margins 155

jammed pages are not

reprinted 145

paper frequently jams 145

print jobs do not print 146

slow printing 147

troubleshooting, print quality

blank pages 150

crooked print 162

dark print 151

ghost images on prints 153

gray or colored

background 154

horizontal dark lines 167

horizontal white lines 170

light print 156

missing colors 158

mottled print and dots 159

paper curl 161

repeating defects 173

skewed print 162

solid color or black images 163

text or images cut o 164

toner easily rubs o 165

uneven print density 166

vertical dark lines 169

vertical white lines 171

white pages 150

troubleshooting, scan

cannot scan from a

computer 180

partial copies of documents or

photos 181

poor copy quality 182

scan job was not successful 181

scanner does not close 182

vertical dark streaks on output

when scanning from the

ADF 182

two‑sided copying 43

uneven print density 166

Universal paper size

setting 27

updating ﬁrmware

ﬂash ﬁle 31

USB printer port 20

using genuine Lexmark parts and

supplies 110

using the ADF

copying 42

using the automatic document

feeder (ADF) 42, 45, 47, 50

using the control panel 12

using the scanner

glass 42, 45, 47, 50

copying 42

verify print jobs 39

printing from a Macintosh

computer 40

printing from Windows 40

vertical dark lines 169

vertical dark streaks on output

when scanning from the ADF 182

vertical white lines 171

viewing

reports 109

volatile memory 35

erasing 35

volatility

statement of 35

waste toner bottle

ordering 112

replacing 115

wireless network

connecting the printer to 32

Wi‑Fi Protected Setup 32

wireless networking 32

Wi‑Fi Direct 33

printing from a mobile

device 37

Wi‑Fi network

deactivating 33

Wi‑Fi Protected Setup

wireless network 32

Index 204

Table of Contents

Lexmark MC3224adwe User Manual

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