Conventions.......................................................................................................................................................... 5

Overview........................................................................................................ 8

Using this guide....................................................................................................................................................8

Finding information about the printer.............................................................................................................8

Selecting a location for the printer........................................................... 10

Additional printer setup..............................................................................12

Installing internal options................................................................................................................................. 12

Installing hardware options.............................................................................................................................27

Setting up the printer software......................................................................................................................28

Networking..........................................................................................................................................................29

Using MS510dn, MS517dn, MS610dn, and MS617dn............................34

Learning about the printer.............................................................................................................................. 34

Loading paper and specialty media............................................................................................................. 39

Printing.................................................................................................................................................................50

Managing the printer........................................................................................................................................56

Using MS610de...........................................................................................65

Learning about the printer.............................................................................................................................. 65

Setting up and using the home screen applications................................................................................73

Loading paper and specialty media..............................................................................................................77

Printing................................................................................................................................................................. 88

Managing the printer........................................................................................................................................93

Paper and specialty media guide........................................................... 106

Using specialty media.................................................................................................................................... 106

Paper guidelines.............................................................................................................................................. 108

Supported paper sizes, types, and weights................................................................................................111

Understanding the printer menus........................................................... 114

Menus list............................................................................................................................................................ 114

Paper menu........................................................................................................................................................ 115

Contents 2

Reports menu....................................................................................................................................................123

Network/Ports menu....................................................................................................................................... 124

Security menu...................................................................................................................................................135

Settings menu...................................................................................................................................................139

Help menu......................................................................................................................................................... 160

Saving money and the environment.......................................................161

Saving paper and toner...................................................................................................................................161

Recycling.............................................................................................................................................................161

Maintaining the printer.............................................................................163

Cleaning the printer.........................................................................................................................................163

Ordering parts and supplies......................................................................................................................... 163

Estimated number of remaining pages......................................................................................................165

Storing supplies................................................................................................................................................166

Replacing supplies.......................................................................................................................................... 166

Moving the printer............................................................................................................................................170

Clearing jams............................................................................................. 172

Avoiding jams....................................................................................................................................................172

Identifying jam locations.................................................................................................................................173

Paper jam in the front door............................................................................................................................174

Paper jam in the rear door.............................................................................................................................176

Paper jam in the standard bin....................................................................................................................... 177

Paper jam in the duplex unit......................................................................................................................... 178

Paper jam in trays.............................................................................................................................................179

Paper jam in the multipurpose feeder........................................................................................................179

Troubleshooting.........................................................................................181

Understanding the printer messages..........................................................................................................181

Solving printer problems................................................................................................................................193

Solving print problems................................................................................................................................... 201

Solving home screen application problems............................................................................................ 227

Embedded Web Server does not open.................................................................................................... 227

Contacting customer support......................................................................................................................229

Contents 3

Notices.......................................................................................................230

Index.......................................................................................................... 240

Contents 4

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,

multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily

overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer

performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected

between the printer and the power cord provided with the printer may be used with this product. The

use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor

printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near

water or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or

performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous

radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release

emissions. You must understand the section in your operating instructions that discusses the guidelines for

selecting print media to avoid the possibility of harmful emissions.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.

There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,

or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions

and local regulations.

Safety information 5

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays, then lift the printer o the

trays. Do not try to lift the printer and the trays at the same time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external

connections (such as Ethernet and telephone system connections) are properly installed in their marked

plug-in ports.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc

manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer

is not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power

cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects

such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect

the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet

before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

Safety information 6

CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections,

such as the fax feature, power cord, or telephone, during a lightning storm.

SAVE THESE INSTRUCTIONS.

Safety information 7

Overview

Using this guide

This User’s Guide provides general and speciﬁc information on using the printer models that are listed on the

cover page.

The following chapters contain information applicable to all printer models:

•Safety information

•Selecting a location for the printer

•Additional printer setup

•Paper and specialty media guide

•Understanding printer menus

•Saving money and the environment

•Maintaining the printer

•Clearing jams

•Troubleshooting

To ﬁnd instructions for your printer:

•Use the table of contents.

•Use the Search function or the Find toolbar of your application to search for page content.

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

•Connecting the printer

•Installing the printer software

Setup documentation—The setup documentation

came with the printer and is also available at

http://support.lexmark.com.

Additional setup and instructions for using the printer:

•Selecting and storing paper and specialty media

•Loading paper

•Conﬁguring printer settings

•Viewing and printing documents and photos

•Setting up and using the printer software

•Conﬁguring the printer on a network

•Caring for and maintaining the printer

•Troubleshooting and solving problems

User's Guide and Quick Reference Guide—The

guides are available at http://support.lexmark.com.

Note: These guides are also available in other

languages.

Information on setting up and conﬁguring the accessibility

features of your printer

Lexmark Accessibility Guide—This guide is available

at http://support.lexmark.com.

Overview 8

What are you looking for? Find it here

Help using the printer software Windows or Mac Help—Open a printer software

program or application, and then click Help.

Click

to view context‑sensitive information.

Notes:

•Help is automatically installed with the printer

software.

•The printer software is located in the printer

program folder or on the desktop, depending

on your operating system.

The latest supplemental information, updates, and customer

support:

•Documentation

•Driver downloads

•Live chat support

•E‑mail support

•Voice support

Lexmark support Web site—

http://support.lexmark.com

Note: Select your country or region, and then select

your product to view the appropriate support site.

Support telephone numbers and hours of operation

for your country or region can be found on the

support Web site or on the printed warranty that came

with your printer.

Record the following information (located on the

store receipt and at the back of the printer), and have

it ready when you contact customer support so that

they may serve you faster:

•Machine Type number

•Serial number

•Date purchased

•Store where purchased

Warranty information Warranty information varies by country or region:

•In the U.S.—See the Statement of Limited

Warranty included with this printer, or go to

http://support.lexmark.com.

•In other countries and regions—See the printed

warranty that came with this printer.

Overview 9

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to

install any options, then leave enough room for them also. It is important to:

•Set up the printer near a properly grounded and easily accessible electrical outlet.

•Make sure airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

•Provide a ﬂat, sturdy, and stable surface.

•Keep the printer:

–Clean, dry, and free of dust.

–Away from stray staples and paper clips.

–Away from the direct airﬂow of air conditioners, heaters, or ventilators.

–Free from direct sunlight and humidity extremes.

•Observe the recommended temperatures and avoid ﬂuctuations.

Ambient temperature 15.6 to 32.2°C (60 to 90°F)

Storage temperature 1 to 35°C (34 to 95°F)

1Right side 110 mm (4.33 in.)

2Front 305 mm (12 in.)

3Left side 65 mm (2.56 in.)

4Rear 100 mm (3.94 in.)

5Top 305 mm ( 12 i n.)

Selecting a location for the printer 10

1Right side 110 mm (4.33 in.)

2Front 305 mm (12 in.)

3Left side 65 mm (2.56 in.)

4Rear 100 mm (3.94 in.)

5Top 305 mm ( 12 i n.)

Selecting a location for the printer 11

Additional printer setup

Installing internal options

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board electronic components

or connectors.

Available internal options

•DDR3 DIMM

•Flash memory

–Fonts

–Firmware

•Forms Barcode

•Prescribe

•IPDS

•PrintCryption

•Hard disk*

•Internal Solutions Ports (ISP)*

–Parallel 1284‑B interface

–MarkNet N8130 10/100 ﬁber interface

–RS‑232‑C serial interface

* This internal option is available only in the MS610de printer model.

Installing an optional card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

Additional printer setup 12

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board electronic components

or connectors.

1Access the controller board.

For the MS510dn, MS517dn, MS610dn, and MS617dn printer models, see “Accessing the controller board”

on page 38.

For the MS610de printer model, see “Accessing the controller board” on page 71.

2Unpack the optional card.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.

3Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.

Additional printer setup 13

4Push the card ﬁrmly into place.

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the

controller board.

Note: The entire length of the connector on the card must touch and be ﬂush against the controller

board.

5For the MS510dn, MS517dn, MS610dn, and MS617dn printer models, close the controller board access door.

For the MS610de printer model, close the controller board shield, and then close the access door.

Note: When the printer software and any hardware options are installed, add the options manually in the

print driver to make them available for print jobs. For more information, see “Adding available options in the

print driver” on page 29.

Installing a memory card

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

Additional printer setup 14

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch something metal on the printer before touching any controller board electronic components

or connectors.

An optional memory card can be purchased separately and attached to the controller board.

1Access the controller board.

For the MS510dn, MS517dn, MS610dn, and MS617dn printer models, see “Accessing the controller board”

on page 38.

For the MS610de printer model, see “Accessing the controller board” on page 71.

2Unpack the memory card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card.

3Align the notch (1) on the memory card with the ridge (2) on the connector.

Additional printer setup 15

4Push the memory card straight into the connector and forward into the controller board wall until it clicks

into place.

5For the MS510dn, MS517dn, MS610dn, and MS617dn printer models, close the controller board access door.

For the MS610de printer model, close the controller board shield, and then close the access door.

Note: When the printer software and any hardware options are installed, add the options manually in the

print driver to make them available for print jobs. For more information, see “Adding available options in the

print driver” on page 29.

Installing an Internal Solutions Port

The controller board supports one optional LexmarkTM Internal Solutions Port (ISP). This option is supported

only in MS610de printer model.

Note: This task requires a ﬂat‑head screwdriver.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

Additional printer setup 16

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board electronic components

or connectors.

1Open the controller board access door.

2Lightly press the stop on the left side of the access door, and then slide the access door to remove it.

3Unpack the ISP kit.

Note: Make sure to remove and discard the small cable attached to the white connector.

Additional printer setup 17

1ISP solution

2Screw to attach the ISP to the bracket

3ISP exterior cover

4Screws to attach the ISP metal bracket to the printer cage

5Plastic bracket

6Long ISP cable

4Place the plastic bracket inside the ISP exterior cover until it clicks into place.

5Slide and push the ISP solution into the plastic bracket.

Additional printer setup 18

6Secure the ISP solution to the plastic bracket using the long screw.

7Tighten the two screws on the end of the ISP solution.

Additional printer setup 19

8Attach the white plug of the ISP solution interface cable into the white receptacle on the ISP.

9Attach the ISP exterior cover at an angle by inserting the left hinges ﬁrst.

Additional printer setup 20

10 Lower the rest of the cover, and then slide the cover to the right.

11 Run the ISP cable through the controller board shield.

Additional printer setup 21

12 Open the shield using the green handle.

13 Attach the blue plug of the ISP solution interface cable into the blue receptacle on the controller board.

Note: If you have installed a printer hard disk, then you need to remove it. For more information, see

“Removing a printer hard disk” on page 25. To reinstall the printer hard disk, see “Installing a printer

hard disk” on page 23.

Additional printer setup 22

14 Close the shield.

15 Close the ISP exterior cover.

Note: When the printer software and any hardware options are installed, it may be necessary to manually

add the options in the printer driver to make them available for print jobs. For more information, see “Adding

available options in the print driver” on page 29.

Installing a printer hard disk

Note: This option is available only in MS610de printer model.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch something metal on the printer before touching any controller board electronic components

or connectors.

1Access the controller board.

For more information, see “Accessing the controller board” on page 71

Note: This task requires a ﬂathead screwdriver.

2Unpack the printer hard disk.

3Install the printer hard disk on the controller board:

Warning—Potential Damage: Hold only the edges of the printed circuit board assembly. Do not touch or

press on the center of the printer hard disk. Doing so may cause damage.

Additional printer setup 23

aUsing a ﬂathead screwdriver, loosen the screws.

bAlign the screws on the printer hard disk to the slots on the controller board bracket, and then slide the

printer hard disk onto the brackets.

Additional printer setup 24

cTighten the two screws.

dInsert the plug of the printer hard disk interface cable into the receptacle of the controller board.

Note: The plug and the receptacle are color‑coded blue.

4Close the controller board shield, and then close the access door.

Note: When the printer software and any hardware options are installed, you may need to manually add the

options in the printer driver to make them available for print jobs. For more information, see “Adding

available options in the print driver” on page 29.

Removing a printer hard disk

Note: This option is supported only in MS610de printer model.

Additional printer setup 25

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch something metal on the printer before touching any controller board electronic components

or connectors.

1Access the controller board.

For MS610de printer model, see “Accessing the controller board” on page 71.

Note: This task requires a ﬂathead screwdriver.

2Loosen the screws that connect the printer hard disk to the controller board bracket.

3Unplug the printer hard disk interface cable from the receptacle in the controller board , leaving the cable

attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable

to disengage the latch before pulling the cable out.

4Hold the printer hard disk by the edges, and then remove it from the printer.

5Close the controller board shield, and then close the access door.

Additional printer setup 26

Installing hardware options

Installing optional trays

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

1Turn o the printer using the power switch, and then unplug the power cord from the electrical outlet.

2Unpack the tray, and then remove all packing materials.

3Pull the tray completely out of the base.

4Remove any packing material from inside the tray.

5Insert the tray into the base.

6Place the tray near the printer.

7Align the printer with the tray, and then lower the printer into place.

Note: Optional trays lock together when stacked.

Additional printer setup 27

8Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the

printer.

Note: When the printer software and any hardware options are installed, you may need to manually add

the options in the printer driver to make them available for print jobs. For more information, see “Adding

available options in the print driver” on page 29.

To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until

it clicks into place, and then remove stacked trays one at a time from the top to the bottom.

Setting up the printer software

Installing the printer software

1Obtain a copy of the software installer package.

•From the software CD that came with your printer.

•Go to http://support.lexmark.com, and then select your printer and operating system.

Additional printer setup 28

2Run the installer, and then follow the instructions on the computer screen.

3For Macintosh users, add the printer.

Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.

Adding available options in the print driver

For Windows users

1Open the printers folder.

2Select the printer you want to update, and then do the following:

•For Windows 7 or later, select Printer properties.

•For earlier versions, select Properties.

3Navigate to the Conﬁguration tab, and then select Update Now ‑ Ask Printer.

4Apply the changes.

For Macintosh users

1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.

2Navigate to the list of hardware options, and then add any installed options.

3Apply the changes.

Networking

Notes:

•Purchase a MarkNetTM N8352 wireless network adapter before setting up the printer on a wireless

network. For information on installing the wireless network adapter, see the instruction sheet that came

with the adapter.

•A Service Set Identiﬁer (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP),

Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.

Preparing to set up the printer on a wireless network

Notes:

•Make sure your wireless network adapter is installed in your printer and working properly.

•Make sure your access point (wireless router) is turned on and is working properly.

Make sure you have the following information before setting up the printer on a wireless network:

•SSID—The SSID is also referred to as the network name.

•Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.

•Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person if

you are not sure which channel to select.

Additional printer setup 29

•Security Method—There are three basic options for Security Method:

–WEP key

If your network uses more than one WEP key, then enter up to four in the provided spaces. Select the

key currently in use on the network by selecting the default WEP transmit key.

–WPA or WPA2 preshared key or passphrase

WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must

be set for the same type on the router and on the printer, or the printer will not be able to communicate

on the network.

–802.1X–RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

•Authentication type

•Inner authentication type

•802.1X user name and password

•Certiﬁcates

–No security

If your wireless network does not use any type of security, then you will not have any security information.

Note: Using an unsecured wireless network is not recommended.

Notes:

–If you do not know the SSID of the network that your computer is connected to, then launch the wireless

utility of the computer network adapter, and then look for the network name. If you cannot ﬁnd the SSID

or the security information for your network, then see the documentation that came with the access

point, or contact your system support person.

–To ﬁnd the WPA/WPA2 preshared key/passphrase for the wireless network, see the documentation that

came with the access point, see the Web page associated with the access point, or consult your system

support person.

Connecting the printer using the Wireless Setup Wizard

Before you begin, make sure that:

•A wireless network adapter is installed in the printer and is working properly. For more information, see the

instruction sheet that came with the wireless network adapter.

•The Ethernet cable is disconnected from the printer.

•Active NIC is set to Auto. To set this to Auto, navigate to either of the following:

– > Settings > > Network/Ports > > Active NIC > > Auto >

– > Network/Ports > Active NIC > Auto

Note: Make sure to turn o the printer, then wait for at least ﬁve seconds, and then turn the printer back on.

Additional printer setup 30

1Depending on your printer model, navigate to either of the following:

• > Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless

> > Wireless Connection Setup >

• > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup

2Select a wireless connection setup.

Use To

Search for networks Show available wireless connections.

Note: This menu item shows all broadcast secured or unsecured SSIDs.

Enter a network name Manually type the SSID.

Note: Make sure to type the correct SSID.

Wi‑Fi Protected Setup Connect the printer to a wireless network using Wi‑Fi Protected Setup.

3Follow the instructions on the printer display.

Connecting the printer to a wireless network using the Wi‑Fi Protected

Setup

Before connecting the printer to a wireless network, make sure that:

•The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certiﬁed or WPS‑compatible. For more

information, see the documentation that came with your access point.

•A wireless network adapter is installed in your printer and is working properly. For more information, see

the instruction sheet that came with the wireless network adapter.

Using the Push Button Conﬁguration Method

1Depending on your printer model, navigate to either of the following:

• > Settings > > Networks/Ports > > Network [x] > > Network [x] Setup > >

Wireless > > Wi‑Fi Protected Setup > > Start Push Button Method >

• > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi‑Fi Protected Setup > Start

Push Button Method

2Follow the instructions on the printer display.

Using the Personal Identiﬁcation Number (PIN) Method

1Depending on your printer model, navigate to either of the following:

• > Settings > > Networks/Ports > > Network [x] > > Network [x] Setup > >

Wireless > > Wi‑Fi Protected Setup > > Start PIN Method >

• > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi‑Fi Protected Setup > Start

PIN Method

2Copy the eight‑digit WPS PIN.

Additional printer setup 31

3Open a Web browser, and then type the IP address of your access point in the address ﬁeld.

Notes:

•The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are accessing a proxy server, then temporarily disable it to load the Web page correctly.

4Access the WPS settings. For more information, see the documentation that came with your access

point.

5Enter the eight‑digit PIN, and then save the setting.

Connecting the printer to a wireless network using the Embedded Web

Server

Before you begin, make sure that:

•Your printer is connected temporarily to an Ethernet network.

•A wireless network adapter is installed in your printer and working properly. For more information, see the

instruction sheet that came with your wireless network adapter.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Network/Ports > Wireless.

3Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID.

4Click Submit.

5Turn o the printer, and then disconnect the Ethernet cable. Then wait for at least ﬁve seconds, and then

turn the printer back on.

6To verify if your printer is connected to the network, print a network setup page. Then in the Network Card

[x] section, see if the status is “Connected”.

For more information, see the “Verifying printer setup” section of the User’s Guide.

Additional printer setup 32

Verifying printer setup

When all hardware and software options are installed and the printer is turned on, verify that the printer is set

up correctly by printing the following:

•Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed

options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed

correctly. Remove the option, and then install it again. For more information, see “Printing a menu settings

page” on page 58 for non‑touch‑screen printer models, or “Printing a menu settings page” on page 97

for touch‑screen printer models.

•Network setup page—If your printer has Ethernet or wireless capability and is attached to a network, then

print a network setup page to verify the network connection. This page also provides important information

that aids network printing conﬁguration. For more information, see “Printing a network setup page” on

page 59 for non‑touch screen printer models, or “Printing a network setup page” on page 97 for

touch‑screen printer models.

Additional printer setup 33

Using MS510dn, MS517dn, MS610dn, and

MS617dn

Learning about the printer

Printer conﬁgurations

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

MS510dn and MS517dn

123

1Control panel

2Paper stop

3Standard bin

4Front door release button

5Controller board access door

6100‑sheet multipurpose feeder

7Standard 250‑sheet tray

8Optional 250‑ or 550‑sheet trays

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MS610dn and MS617dn

1Printer control panel

2Paper stop

3Standard bin

4Front door release button

5Controller board access door

6100‑sheet multipurpose feeder

7Standard 550‑sheet tray

8Optional 250‑ or 550‑sheet trays

Using the printer control panel

1234567

Use the To

1Display View the printer status and messages.

Set up and operate the printer.

2Left arrow button Scroll to the left.

3Select button Select menu options.

Save settings.

4Up arrow button Scroll up.

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Use the To

5Right arrow button Scroll to the right.

6Keypad Enter numbers, letters, or symbols.

7Sleep button Enable Sleep mode or Hibernate mode.

The following actions wake the printer from Sleep mode:

•Pressing any hard button

•Opening a tray or the front door

•Sending a print job from the computer

•Performing a power‑on reset using the main power switch

•Attaching a device in the USB port

8USB port Connect a ﬂash drive to the printer.

Notes:

•Only the front USB port supports ﬂash drives.

•This feature is available only in select printer models.

9Stop or cancel button Stop all printer activities.

10 Back button Return to the previous screen.

11 Down arrow button Scroll down.

12 Home button Go to the home screen.

13 Indicator light Check the status of the printer.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status

or condition.

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light Printer status

O The printer is o, idle or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes

completely o for 1.9 seconds in a slow,

pulsing pattern

The printer is in Hibernate mode.

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Attaching cables

Connect the printer to the computer using a USB or parallel cable, or to the network using an Ethernet cable.

Make sure to match the following:

•The USB symbol on the cable with the USB symbol on the printer

•The appropriate parallel cable with the parallel port

•The appropriate Ethernet cable with the Ethernet port

Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area

shown while actively printing. Loss of data or a malfunction can occur.

Use the To

1USB port Attach an optional wireless network adapter.

2USB printer port Connect the printer to a computer.

3Ethernet port Connect the printer to an Ethernet network.

4Parallel port

Note: This port is available only in select printer

models.

Connect the printer to a computer.

5Power switch Turn on or turn o the printer.

6Printer power cord socket Connect the printer to an electrical outlet.

7Security slot Attach a lock that will secure the printer in place.

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Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

1Open the controller board access door.

2Use the following illustration to locate the appropriate connector.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board electronic

components or connectors.

1Memory card connector

2Option card connector

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Loading paper and specialty media

The selection and handling of paper and specialty media can aect how reliably documents print. For more

information, see “Avoiding jams” on page 172 and “Storing paper” on page 110.

Setting the paper size and type

1From the printer control panel, navigate to:

> Settings > > Paper Menu > > Paper Size/Type >

2Press the up or down arrow button to select the tray or feeder, and then press .

3Press the up or down arrow button to select the paper size, and then press .

4Press the up or down arrow button to select the paper type, and then press to change the settings.

Conﬁguring Universal paper settings

The Universal paper size is a user‑deﬁned setting that lets you print on paper sizes that are not preset in the

printer menus.

Notes:

•The smallest Universal paper size is 6 x 127 mm (3 x 5 inches), and is supported only from the

multipurpose feeder.

•The largest Universal paper size is 216 x 355.6 mm (8.5 x 14 inches), and is supported from all paper

sources.

1From the printer control panel, navigate to:

> Settings > > Paper Menu > > Universal Setup > > Units of Measure > > select a

unit of measure >

2Select Portrait Width or Portrait Height, and then press .

3Press the left or right arrow button to change the setting, and then press .

Using the standard bin and paper stop

The standard bin holds up to 150 sheets of 75‑g/m2 (20‑lb) paper. It collects prints facedown. The standard bin

includes a paper stop that keeps paper from sliding out the front of the bin as it stacks.

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To open the paper stop, pull it so that it ﬂips forward.

Note: Close the paper stop when moving the printer to another location.

Loading trays

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1Pull out the tray completely.

Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may

cause a jam.

LTR

EXEC

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2Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.

LTR

EXEC

LTR

LGL

EXEC

A4 B5A5

3Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading.

LTR

EXEC

LTR

LGL A4

EXEC

B5 A5 A6

Notes:

•For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to

accommodate their length.

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•When loading legal‑size paper, the length guide extends beyond the base leaving the paper exposed

to dust. To protect the paper from dust, you can purchase a dust cover separately. For more

information, contact customer support.

•If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide

tab toward the center of the tray to the A6‑size position.

•Make sure the width and length guides are aligned with the paper size indicators on the bottom of

the tray.

LTR

EXEC

LTR

LGLA4

EXEC

B5A5A6

4Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten

the edges on a level surface.

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5Load the paper stack.

Notes:

•Load with the printable side facedown when using recycled or preprinted paper.

•Load prepunched paper with the holes on the top edge toward the front of the tray.

•Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided

printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray.

•Make sure the paper is below the maximum paper ﬁll indicator located on the side of the width guide.

LTR

EXEC

LTR

LGL A4

EXEC

B5 A5 A6

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6Insert the tray.

7From the printer control panel, set the paper size and paper type in the Paper menu to match the paper

loaded in the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.

Loading the multipurpose feeder

Use the multipurpose feeder when printing on dierent paper sizes and types or specialty media, such as card

stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead.

1Open the multipurpose feeder.

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aPull the multipurpose feeder extender.

bPull the extender gently so that the multipurpose feeder is fully extended and open.

2Squeeze the tab on the left width guide, and then move the guides for the paper you are loading.

Using MS510dn, MS517dn, MS610dn, and MS617dn 45

3Prepare the paper or specialty media for loading.

•Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.

Straighten the edges on a level surface.

•Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, and

then fan them. Straighten the edges on a level surface.

Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.

•Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on

a level surface.

4Load the paper or specialty media.

Notes:

•Do not force paper or specialty media into the multipurpose feeder.

•Make sure the paper or specialty media is below the maximum paper ﬁll indicator located on the

paper guides. Overﬁlling may cause paper jams.

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•Load paper, transparencies, and card stock with the recommended printable side faceup and the top

edge entering the printer ﬁrst. For more information on loading transparencies, see the packaging that

the transparencies came in.

Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against

the edge of the paper so that the last few sheets of paper remain in place.

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•Load letterhead faceup with the top edge entering the printer ﬁrst. For two‑sided (duplex) printing, load

letterhead facedown with the bottom edge entering the printer ﬁrst.

•Load envelopes with the ﬂap on the left side facedown.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated

linings, or self‑stick adhesives. These envelopes may severely damage the printer.

5From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or

specialty media loaded in the multipurpose feeder.

Linking and unlinking trays

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer control panel in the TCP/IP section under the

Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as

123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Paper Menu.

3Change the paper size and type settings for the trays you are linking.

•To link trays, make sure the paper size and type for the tray match that of the other tray.

•To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.

4Click Submit.

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Note: You can also change the paper size and type settings using the printer control panel. For more

information, see “Setting the paper size and type” on page 39.

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the

printer. The temperature of the fuser varies according to the speciﬁed paper type. Printing issues may occur

if settings are not properly conﬁgured.

Creating a custom name for a paper type

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Paper Menu > Custom Names.

3Select a custom name, and then type a new custom paper type name.

4Click Submit.

5Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Using the printer control panel

1From the printer control panel, navigate to:

> Settings > > Paper Menu > > Custom Names

2Select a custom name, and then type a new custom paper type name.

3Press .

4Press Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Assigning a custom paper type

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Paper Menu > Custom Types.

3Select a custom paper type name, and then select a paper type.

Note: Paper is the factory default paper type for all user‑deﬁned custom names.

4Click Submit.

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Using the printer control panel

1From the printer control panel, navigate to:

> Settings > > Paper Menu > > Custom Types

2Select a custom paper type name, and then select a paper type.

Note: Paper is the factory default paper type for all user‑deﬁned custom names.

3Press .

Printing

Printing a document

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before sending the

print job.

1From the document that you are trying to print, open the Print dialog.

2If necessary, adjust the settings.

3Send the print job.

Adjusting toner darkness

Using the Embedded Web Server

1Open a Web browser, and then type the IP address of the printer in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Print Settings > Quality Menu > Toner Darkness.

3Adjust the toner darkness, and then click Submit.

Using the printer control panel

1From the printer control panel, navigate to:

> Settings > > Print Settings > > Quality Menu > > Toner Darkness

2Adjust the toner darkness, and then press .

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Printing from a mobile device

Notes:

•Make sure that the printer and mobile device share the same wireless network. For more information on

conﬁguring the wireless settings of your mobile device, see the documentation that came with the

device.

•Mobile printing is available only in some printer models.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It

allows you to print directly to any Mopria‑certiﬁed printer.

Note: Before printing, make sure that the Mopria Print Service is enabled.

1From the home screen of your mobile device, launch a compatible application.

2Tap Print, and then select the printer.

3Send the print job.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print

to any Google Cloud Print‑ready printer.

1From the home screen of your mobile device, launch an enabled application.

2Tap Print, and then select the printer.

3Send the print job.

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed

printer.

Notes:

•This application is supported only in some Apple devices.

•This application is supported only in some printer models.

1From the home screen of your mobile device, launch a compatible application.

2Select an item to print, and then tap the share icon.

3Tap Print, and then select a printer.

4Print the document.

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Printing from a mobile device using Lexmark Mobile Print

Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2Select a printer.

3Print the document.

Printing from a ﬂash drive

Notes:

•Before printing an encrypted PDF ﬁle, you will be prompted to enter the ﬁle password from the printer

control panel.

•You cannot print ﬁles for which you do not have printing permissions.

1Insert a ﬂash drive into the USB port.

Notes:

•A ﬂash drive icon appears on the printer control panel and in the held jobs icon when a ﬂash drive is

installed.

•If you insert the ﬂash drive when the printer requires attention, such as when a jam has occurred,

then the printer ignores the ﬂash drive.

•If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears. After

these print jobs are processed, you may need to view the held jobs list to print documents from the

ﬂash drive.

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Warning—Potential Damage: Do not touch the printer or the ﬂash drive in the area shown while actively

printing, reading, or writing from the memory device. Loss of data can occur.

2From the printer control panel, select the document you want to print.

3Press the left or right arrow button to specify the number of copies for printing, and then press .

Notes:

•Do not remove the ﬂash drive from the USB port until the document has ﬁnished printing.

•If you leave the ﬂash drive in the printer after leaving the initial USB menu screen, then access held

jobs from the printer control panel to print ﬁles from the ﬂash drive.

Supported ﬂash drives and ﬁle types

Flash drive File type

•Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)

•SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)

Notes:

•Hi‑speed USB ﬂash drives must support the full‑speed standard. Low-speed USB

devices are not supported.

•USB ﬂash drives must support the File Allocation Table (FAT) system. Devices

formatted with New Technology File System (NTFS) or any other ﬁle system are not

supported.

Documents:

•.pdf

•.xps

Images:

•.dcx

•.gif

•.JPEG or .jpg

•.bmp

•.pcx

•.TIFF or .tif

•.webp

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Printing conﬁdential and other held jobs

Storing print jobs in the printer

1From the printer control panel, navigate to:

> Security > Conﬁdential Print

2Select a print job type.

Use To

Conﬁdential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer

control panel.

Note: The PIN is set from the computer. It must be four digits, using the

numbers 0–9.

Max Invalid PIN Limit the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name and

PIN are deleted.

Repeat Job Expiration Print and store print jobs in the printer memory.

Reserve Job Expiration Store print jobs for printing at a later time.

Note: The print jobs are held until deleted from the Held Jobs menu.

Verify Job Expiration Print one copy of a print job and hold the remaining copies. It lets you

examine if the ﬁrst copy is satisfactory.

Note: The print job is automatically deleted from the printer memory

once all copies are printed.

Notes:

•Conﬁdential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to

process additional held jobs.

•You can set the printer to store print jobs in the printer memory until you start the print job from the

printer control panel.

•All print jobs that can be initiated by the user at the printer are called held jobs.

3Press .

Printing held jobs

1From the document you are trying to print, open the Print dialog.

2Select the printer, and then do either of the following:

•For Windows users, click Properties or Preferences, and then click Print and Hold.

•For Macintosh users, select Print and Hold.

3Select the print job type.

4If necessary, assign a user name.

5Send the print job.

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6From the printer home screen, select Held Jobs.

7Send the print job.

Printing information pages

Printing a font sample list

1From the printer control panel, navigate to:

> Settings > > Reports > > Print Fonts

2Press the up or down arrow button to select the font setting.

3Press .

Note: The PPDS fonts appear only when the PPDS data stream is activated.

Printing a directory list

From the printer control panel, navigate to:

> Settings > Reports > > Print Directory >

Note: The Print Directory menu item appears only when an optional ﬂash memory or printer hard disk is

installed.

Canceling a print job

Canceling a print job from the printer control panel

From the printer control panel, press > .

Canceling a print job from the computer

For Windows users

1Open the printers folder, and then select your printer.

2From the print queue, select the print job you want to cancel, and then delete it.

For Macintosh users

1From System Preferences in the Apple menu, navigate to your printer.

2From the print queue, select the print job you want to cancel, and then delete it.

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Managing the printer

Finding advanced networking and administrator information

This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced

system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded

Web Server — Security: Administrator's Guide on the Lexmark support Web site at

http://support.lexmark.com.

Checking the virtual display

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Check the virtual display that appears at the top left corner of the screen.

The virtual display works as an actual display would work on a printer control panel.

Conﬁguring supply notiﬁcations from the Embedded Web Server

You can determine how you would like to be notiﬁed when supplies run nearly low, low, very low, or reach their

end‑of‑life by setting the selectable alerts.

Notes:

•Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit.

•All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable

alerts can be set for the end‑of‑life supply condition. E‑mail selectable alert is available for all supply

conditions.

•The percentage of estimated remaining supply that prompts the alert can be set on some supplies for

some supply conditions.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Print Settings > Supply Notiﬁcations.

3From the drop‑down menu for each supply, select one of the following notiﬁcation options:

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Notiﬁcation Description

O The normal printer behavior for all supplies occurs.

E‑mail Only The printer generates an e-mail when the supply condition is reached. The status of

the supply will appear on the menus page and status page.

Warning The printer displays the warning message and generates an email about the status

of the supply. The printer does not stop when the supply condition is reached.

Continuable Stop1The printer stops processing jobs when the supply condition is reached, and the user

needs to press a button to continue printing.

Non Continuable Stop1,2 The printer stops when the supply condition is reached. The supply must be replaced

to continue printing.

1 The printer generates an e-mail about the status of the supply when supply notiﬁcation is enabled.

2 The printer stops when some supplies become empty to prevent damage.

4Click Submit.

Modifying conﬁdential print settings

Note: This feature is available only in network printers or printers connected to print servers.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings tab > Security > Conﬁdential Print Setup.

3Modify the settings:

•Set a maximum number of PIN entry attempts. When a user exceeds a speciﬁc number of PIN entry

attempts, all of the jobs for that user are deleted.

•Set an expiration time for conﬁdential print jobs. When a user has not printed the jobs within the speciﬁed

time, all of the jobs for that user are deleted.

4Save the modiﬁed settings.

Copying printer settings to other printers

Note: This feature is available only in network printers.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click the Copy Printer Settings.

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3To change the language, select a language from the drop-down menu, and then click Click here to submit

language.

4Click Printer Settings.

5Type the IP addresses of the source and target printers in their appropriate ﬁelds.

Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.

6Click Copy Printer Settings.

Creating a printer control panel PIN

The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel. To restrict

access to the menus, create a Personal Identiﬁcation Number (PIN), and then assign the PIN to each menu.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Security > Panel PIN Protect.

3From the Create User PIN or Create Admin PIN sections, enter your PIN.

Note: Your can enter up to 16 digits for your PIN.

4Click Modify.

5From any menu in the Administrative Menus, Management, or Function Access sections, select User PIN

Protected or Admin PIN Protected or Admin PIN and User PIN Protected.

Note: Using an Admin PIN, you can still access a menu assigned with a User PIN.

6Click Submit.

If you try to access a PIN‑protected menu from the printer control panel, the printer will require you to enter

the PIN.

Note: After you enter the last digit of the PIN, make sure to press on the printer control panel for more

than three seconds.

Printing a menu settings page

Print a menu settings page to view the current menu settings and to verify if the printer options are installed

correctly.

From the printer control panel, navigate to:

> Settings > Reports > > Menu Settings Page >

Note: If you have not changed any menu settings, then the menu settings page lists all the factory default

settings. Settings saved from the menus replace the factory default settings as user default settings. A user

default setting remains in eect until you access the menu again, select another value, and save it.

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Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This

page also provides important information that aids network printing conﬁguration.

1From the printer control panel, navigate to:

> Settings > Reports > > Network Setup Page >

Note: If an optional internal print server is installed, then Print Network [x] Setup Page appears.

2Check the ﬁrst section of the network setup page, and conﬁrm that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be

malfunctioning. Consult your system support person for a solution, and then print another network setup

page.

Checking the status of parts and supplies

Checking the status of parts and supplies on the printer control panel

From the printer control panel, navigate to:

> Status/Supplies > > View Supplies >

Checking the status of parts and supplies from the Embedded Web Server

Note: Make sure the computer and printer are connected to the same network.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Device Status > More Details.

Saving energy

Using Eco‑mode

Use Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact.

1From the printer control panel, navigate to:

> Settings > Settings > > General Settings > > Eco‑Mode > > select the setting you want

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Use To

O Use the factory default settings for all settings associated with Eco‑Mode. This setting supports

the performance speciﬁcations for your printer.

Energy Reduce energy use, especially when the printer is idle.

•Printer engine motors do not start until a job is ready to print. You may notice a short delay

before the ﬁrst page is printed.

•The printer enters Sleep mode after one minute of inactivity.

Energy/Paper Use all the settings associated with Energy and Paper modes.

Plain Paper •Enable the automatic two‑sided (duplex) feature.

•Turn o print log features.

2Press .

Reducing printer noise

Use Quiet mode to reduce the printer noise.

1From the printer control panel, navigate to:

> Settings > Settings > > General Settings > > Quiet Mode >

2Select a setting you want.

Use To

On Reduce printer noise.

Notes:

•Print jobs will process at a reduced speed.

•Printer engine motors do not start until a

document is ready to print. There is a short delay

before the ﬁrst page is printed.

O Use factory default settings.

Note: This setting supports the performance

speciﬁcations of the printer.

3Press .

Adjusting Sleep mode

1From the control panel, navigate to:

> Settings > > Settings > > General Settings > > Timeouts > > Sleep Mode >

2In the Sleep Mode ﬁeld, select the number of minutes the printer is idle before it enters Sleep mode.

3Apply the changes.

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Using Hibernate mode

Hibernate is an ultra‑low‑power saving mode.

Notes:

•Three days is the default amount of time before the printer enters Hibernate mode.

•Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long

press of the Sleep button wakes the printer from Hibernate mode.

•If the printer is in Hibernate mode, then the Embedded Web Server is disabled.

1From the control panel, navigate to:

> Settings > > Settings > > General Settings >

2Select Press Sleep Button or Press and Hold Sleep Button, and then press .

3Press Hibernate > .

Setting Hibernate Timeout

Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes

into a reduced power state.

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > General Settings > Timeouts.

3From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the

printer to wait before it goes into a reduced power state.

4Click Submit.

Using the printer control panel

1From the printer control panel, navigate to:

> Settings > > Settings > > General Settings > > Timeouts > > Hibernate Timeout

2Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode.

3Press .

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Using Schedule Power Modes

Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready

state.

Note: This feature is available only in network printers or printers connected to print servers.

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > General Settings > Schedule Power Modes.

3From the Action menu, select the power mode.

4From the Time menu, select the time.

5From the Day(s) menu, select the day or days.

6Click Add.

Adjusting the brightness of the printer display

To save energy, or if you have trouble reading the display, adjust its brightness settings.

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > General Settings.

3In the Screen Brightness ﬁeld, enter the brightness percentage you want for the display.

4Click Submit.

Restoring factory default settings

If you want to keep a list of the current menu settings for reference, then print a menu settings page before

restoring the factory default settings. For more information, see “Printing a menu settings page” on page 58.

If you want a more comprehensive method of restoring the printer factory default settings, then perform the

Wipe All Settings option. For more information, see “Erasing non‑volatile memory” on page 64.

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory

default settings. Exceptions include the display language, custom sizes and messages, and network/port

menu settings. All downloads stored in the RAM are deleted. Downloads stored in the ﬂash memory or in

printer hard disk are not aected.

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From the printer control panel, navigate to:

> Settings > Settings > > General Settings > > Factory Defaults > > Restore Now >

Securing the printer

Using the security lock feature

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop

computers in the location shown to secure the printer in place.

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print

jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used

to store operating system, device settings, and network

information.

Erase the content of any installed printer memory in the following circumstances:

•The printer is being decommissioned.

•The printer is being moved to a dierent department or location.

•The printer is being serviced by someone from outside your organization.

•The printer is being removed from your premises for service.

•The printer is being sold to another organization.

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Erasing volatile memory

The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the

buered data, turn o the printer.

Erasing non‑volatile memory

Erase individual settings, device and network settings, security settings, and embedded solutions by following

these steps:

1Turn o the printer.

2Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen

with the progress bar appears.

The printer performs a power-on sequence, and then the Conﬁguration menu appears. When the printer is

fully turned on, a list of functions appears on the printer display.

3Press the up or down arrow button until Wipe All Settings appears.

The printer will restart several times during this process.

Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer

memory.

4Navigate to:

Back > Exit Conﬁg Menu

The printer will perform a power‑on reset, and then return to normal operating mode.

Finding printer security information

In high-security environments, it may be necessary to take additional steps to make sure that conﬁdential data

stored in the printer cannot be accessed by unauthorized persons. For more information, visit the

Lexmark security Web page.

You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information:

1Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer.

2Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.

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Using MS610de

Learning about the printer

Printer conﬁgurations

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

Basic and conﬁgured models

1Printer control panel

2Paper stop

3Standard bin

4Front door release button

5Controller board access door

6100‑sheet multipurpose feeder

7Standard 550‑sheet tray

8Optional 250‑ or 550‑sheet tray

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Using the printer control panel

1234

Use the To

1Display •View the printer status and messages.

•Set up and operate the printer.

2Home button Go to the home screen.

3Keypad Enter numbers, letters, or symbols.

4Sleep button Enable Sleep mode or Hibernate mode.

The following actions wake the printer from Sleep mode:

•Touching the screen

•Pressing any hard button

•Opening a tray or the front door

•Sending a print job from the computer

•Performing a power‑on reset using the main power switch

•Attaching a device to the USB port

5Stop or cancel button Stop all printer activity.

6Indicator light Check the status of the printer.

7USB port Connect a ﬂash drive to the printer.

Note: Only the front USB port supports ﬂash drives.

Understanding the colors of the Sleep button and indicator lights

The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status

or condition.

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

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Sleep button light Printer status

O The printer is o, idle or in Ready state.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is entering or waking from Hibernate mode.

Blinking amber for 0.1 second, then goes

completely o for 1.9 seconds in a slow,

pulsing pattern

The printer is in Hibernate mode.

Understanding the home screen

When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home

screen buttons and icons to initiate an action.

Note: Your home screen may vary depending on your home screen customization settings, administrative

setup, and active embedded solutions.

1234

Touc h To

1Change Language Change the primary language of the printer.

2Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and

ﬁle links.

Note: The tree view does not include bookmarks created within Forms and

Favorites, and the ones in the tree are not usable in Forms and Favorites.

3Held Jobs Display all current held jobs.

4USB View, select, or print photos and documents from a ﬂash drive.

Note: This icon appears only when you return to the home screen while a memory

card or ﬂash drive is connected to the printer.

5Menus Access printer menus.

Note: These menus are available only when the printer is in ready state.

6Status message bar •Show the current printer status such as Ready or Busy.

•Show printer conditions such as Imaging unit low or Cartridge Low.

•Show intervention messages and the instructions on how to clear them.

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Touc h To

7Status/Supplies •Show a printer warning or error message whenever the printer requires intervention

to continue processing.

•View more information on the printer warning or message, and on how to clear it.

8Tips View a context‑sensitive help information.

This may also appear on the home screen:

Touc h To

Search Held Jobs Search current held jobs.

Jobs by user Access print jobs saved by user.

Proﬁles and Solutions Access proﬁles and solutions.

Features

Feature Description

Attendance message alert If an attendance message aects a function, then this icon appears and the

red indicator light blinks.

Warning If an error condition occurs, then this icon appears.

Printer IP address

Example: 123.123.123.123

The IP address of your printer is located at the top left corner of the home

screen and appears as four sets of numbers separated by periods. You can

use the IP address when accessing the Embedded Web Server to view and

remotely conﬁgure printer settings even when you are not physically near the

printer.

Using the touch-screen buttons

Note: Your home screen may vary, depending on your home screen customization settings, administrative

setup, and active embedded solutions.

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Touc h the To

1Radio button Select or clear an item.

2Up arrow Scroll up.

3Down arrow Scroll down.

4Accept button Save a setting.

5Cancel button •Cancel an action or a selection.

•Return to the previous screen.

Touc h To

Return to the home screen.

Open a context-sensitive Help dialog on the printer control panel.

Scroll to the left.

Scroll to the right.

Attaching cables

Connect the printer to the computer using a USB cable or parallel cable, or to the network using an Ethernet

cable.

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Make sure to match the following:

•The USB symbol on the cable with the USB symbol on the printer

•The appropriate parallel cable with the parallel port

Note: The parallel port is available only when an Internal Solutions Port is installed.

•The appropriate Ethernet cable with the Ethernet port

Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area

shown while actively printing. Loss of data or a malfunction can occur.

Use the To

1Security slot Attach a lock that will secure the controller board.

2USB printer port Connect the printer to a computer.

3USB port Connect a ﬂash drive to the printer.

4USB port Attach an optional wireless network adapter.

5Ethernet port Connect the printer to an Ethernet network.

6Power switch Turn on or o the printer.

7Printer power cord socket Connect the printer to an electrical outlet.

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Accessing the controller board

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware

or memory devices sometime after setting up the printer, then turn the printer o, and unplug the power

cord from the electrical outlet before continuing. If you have any other devices attached to the printer,

then turn them o as well, and unplug any cables going into the printer.

1Open the controller board access door.

2Open the controller board shield using the green handle.

3Use the following illustration to locate the appropriate connector.

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Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board electronic

components or connectors.

1Memory card connector

2Option card connector

3Printer hard disk connector

4Internal Solutions Port connector

4Close the controller board shield, and then close the controller board access door.

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Setting up and using the home screen applications

Notes:

•Your home screen may vary depending on your home screen customization settings, administrative

setup, and active embedded applications. Some applications are supported only in some printer models.

•There may be additional solutions and applications available for purchase. For more information, go to

http://support.lexmark.com or contact the place where you purchased the printer.

Finding the IP address of the computer

For Windows users

1In the Run dialog box, type cmd to open the command prompt.

2Type ipconfig, and then look for the IP address.

For Macintosh users

1From System Preferences in the Apple menu, select Network.

2Select your connection type, and then click Advanced > TCP/IP.

3Look for the IP address.

Finding the IP address of the printer

Note: Make sure your printer is connected to a network or to a print server.

You can ﬁnd the printer IP address:

•From the top left corner of the printer home screen.

•From the TCP/IP section in the Network/Ports menu.

•By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section.

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

Accessing the Embedded Web Server

The Embedded Web Server is the printer Web page that lets you view and remotely conﬁgure printer settings

even when you are not physically near the printer.

1Obtain the printer IP address:

•From the printer control panel home screen

•From the TCP/IP section in the Network/Ports menu

•By printing a network setup page or menu settings page, and then ﬁnding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2Open a Web browser, and then type the printer IP address in the address ﬁeld.

3Press Enter.

Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.

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Customizing the home screen

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2Do one or more of the following:

•Show or hide the icons of basic printer functions.

aClick Settings > General Settings > Home screen customization.

bSelect the check boxes to specify which icons appear on the home screen.

Note: If you clear a check box beside an icon, then the icon does not appear on the home

screen.

cClick Submit.

•Customize the icon for an application. For more information, see “Finding information about the home

screen applications” on page 74 or see the documentation that came with the application.

Activating the home screen applications

Finding information about the home screen applications

Your printer comes with preinstalled home screen applications. Before you can use these applications, you

must ﬁrst activate and set up these applications using the Embedded Web Server. For more information on

accessing the Embedded Web Server, see “Accessing the Embedded Web Server” on page 73.

For more information on conﬁguring and using the home screen applications, do the following:

1Go to http://support.lexmark.com.

2Click Software Solutions, and then select either of the following:

•Scan to Network—This lets you ﬁnd information about the Scan to Network application.

•Other Applications—This lets you ﬁnd information about the other applications.

3Click the Manuals tab, and then select the document for the home screen application.

Using Background and Idle Screen

Icon Description

The application lets you customize the background and idle screen of your printer home screen.

1From the home screen, navigate to:

Change Background > select background to use

2Tou ch .

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Setting up Forms and Favorites

Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this

application. To check for updates of this User’s Guide, go to http://support.lexmark.com.

Use To

Streamline work processes by letting you quickly ﬁnd and print frequently used online forms

directly from the printer home screen.

Note: The printer must have permission to access the network folder, FTP site, or Web site

where the bookmark is stored. From the computer where the bookmark is stored, use sharing,

security, and ﬁrewall settings to allow the printer at least a read access. For help, see the

documentation that came with your operating system.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2Click Settings > Apps > Apps Management > Forms and Favorites.

3Click Add, and then customize the settings.

Notes:

•See the mouse-over help beside each ﬁeld for a description of the setting.

•To make sure the location settings of the bookmark are correct, type the correct IP address of the

host computer where the bookmark is located. For more information on obtaining the IP address of

the host computer, see “Finding the IP address of the computer” on page 73.

•Make sure the printer has access rights to the folder where the bookmark is located.

4Click Apply.

To use the application, touch Forms and Favorites on the printer home screen, and then navigate through form

categories, or search for forms based on a form number, name, or description.

Understanding Eco‑Settings

Icon Description

The application lets you easily manage energy consumption, noise, toner, and paper usage

settings to help reduce the environmental impact of your printer.

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Setting up Remote Operator Panel

This application enables you to interact with the printer control panel even when you are not physically near

the network printer. From your computer, you can view the printer status, release held print jobs, create

bookmarks, and do other print-related tasks.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2Click Settings > Remote Operator Panel Settings.

3Select the Enable check box, and then customize the settings.

4Click Submit.

To use the application, click Remote Operator Panel > Launch VNC Applet.

Exporting and importing a conﬁguration

You can export conﬁguration settings into a text ﬁle, and then import the ﬁle to apply the settings to other

printers.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

2Click Settings > Apps > Apps Management.

3From the list of installed applications, click the name of the application you want to conﬁgure.

4Click Conﬁgure, and then do one of the following:

•To export a conﬁguration to a ﬁle, click Export, and then follow the instructions on the computer screen

to save the conﬁguration ﬁle.

Notes:

–When saving the conﬁguration ﬁle, you can type a unique ﬁle name or use the default name.

–If a "JVM Out of Memory” error occurs, then repeat the export process until the conﬁguration ﬁle

is saved.

•To import a conﬁguration from a ﬁle, click Import, and then browse to the saved conﬁguration ﬁle that

was exported from a previously conﬁgured printer.

Notes:

–Before importing the conﬁguration ﬁle, you can choose to preview it ﬁrst or load it directly.

–If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click

Apply.

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Loading paper and specialty media

The selection and handling of paper and specialty media can aect how reliably documents print. For more

information, see “Avoiding jams” on page 172 and “Storing paper” on page 110.

Setting the paper size and type

From the home screen navigate to:

> Paper Menu > Paper Size/Type > select a tray > select the paper size or type >

Conﬁguring Universal paper settings

The Universal paper size is a user‑deﬁned setting that lets you print on paper sizes that are not preset in the

printer menus.

Notes:

•The smallest Universal paper size is 6 x 127 mm (3 x 5 inches), and is supported only from the

multipurpose feeder.

•The largest Universal paper size is 216 x 355.6 mm (8.5 x 14 inches), and is supported from all paper

sources.

1From the printer control panel, navigate to:

> Paper Menu > Universal Setup > Units of Measure > select a unit of measure >

2Tou ch Portrait Width or Portrait Height.

3Select the width or height, and then touch .

Using the standard bin and paper stop

The standard bin holds up to 150 sheets of 75‑g/m2 (20‑lb) paper. It collects prints facedown. The standard bin

includes a paper stop that keeps paper from sliding out the front of the bin as it stacks.

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To open the paper stop, pull it so that it ﬂips forward.

Note: When moving the printer to another location, make sure the paper stop is closed.

Loading trays

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1Pull out the tray completely.

Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may

cause a jam.

LTR

EXEC

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2Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.

LTR

EXEC

LTR

LGL

EXEC

A4 B5A5

3Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading.

LTR

EXEC

LTR

LGL A4

EXEC

B5 A5 A6

Notes:

•For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward to

accommodate their length.

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•When loading legal‑size paper, the length guide extends beyond the base leaving the paper exposed

to dust. To protect the paper from dust, you can purchase a dust cover separately. For more

information, contact customer support.

•If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guide

tab toward the center of the tray to the A6‑size position.

•Make sure the width and length guides are aligned with the paper size indicators on the bottom of

the tray.

LTR

EXEC

LTR

LGLA4

EXEC

B5A5A6

4Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten

the edges on a level surface.

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5Load the paper stack.

Notes:

•Load with the printable side facedown when using recycled or preprinted paper.

•Load prepunched paper with the holes on the top edge toward the front of the tray.

•Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sided

printing, load letterhead faceup with the bottom edge of the sheet toward the front of the tray.

•Make sure the paper is below the maximum paper ﬁll indicator located on the side of the width guide.

LTR

EXEC

LTR

LGL A4

EXEC

B5 A5 A6

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6Insert the tray.

7From the printer control panel, set the paper size and paper type in the Paper menu to match the paper

loaded in the tray.

Note: Set the correct paper size and paper type to avoid paper jams and print quality problems.

Loading the multipurpose feeder

Use the multipurpose feeder when printing on dierent paper sizes and types or specialty media, such as card

stock, transparencies, paper labels, and envelopes. You can also use it for single‑page print jobs on letterhead.

1Open the multipurpose feeder.

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aPull the multipurpose feeder extender.

bPull the extender gently so that the multipurpose feeder is fully extended and open.

2Squeeze the tab on the left width guide, and then move the guides for the paper you are loading.

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3Prepare the paper or specialty media for loading.

•Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.

Straighten the edges on a level surface.

•Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, and

then fan them. Straighten the edges on a level surface.

Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.

•Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on

a level surface.

4Load the paper or specialty media.

Notes:

•Do not force paper or specialty media into the multipurpose feeder.

•Make sure the paper or specialty media is below the maximum paper ﬁll indicator located on the

paper guides. Overﬁlling may cause paper jams.

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•Load paper, transparencies, and card stock with the recommended printable side faceup and the top

edge entering the printer ﬁrst. For more information on loading transparencies, see the packaging that

the transparencies came in.

Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against

the edge of the paper so that the last few sheets of paper remain in place.

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•Load letterhead faceup with the top edge entering the printer ﬁrst. For two‑sided (duplex) printing, load

letterhead facedown with the bottom edge entering the printer ﬁrst.

•Load envelopes with the ﬂap on the left side facedown.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated

linings, or self‑stick adhesives. These envelopes may severely damage the printer.

5From the printer control panel, set the paper size and paper type in the Paper menu to match the paper or

specialty media loaded in the multipurpose feeder.

Linking and unlinking trays

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Paper Menu.

3Change the paper size and type settings for the trays you are linking.

•To link trays, make sure the paper size and type for the tray match that of the other tray.

•To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.

4Click Submit.

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Note: You can also change the paper size and type settings using the printer control panel. For more

information, see “Setting the paper size and type” on page 77.

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the

printer. The temperature of the fuser varies according to the speciﬁed paper type. Printing issues may occur

if settings are not properly conﬁgured.

Creating a custom name for a paper type

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Paper Menu > Custom Names.

3Select a custom name, and then type a custom paper type name.

4Click Submit.

5Click Custom Types, and then verify if the new custom paper type name has replaced the custom name.

Using the printer control panel

1From the home screen, navigate to:

> Paper Menu > Custom Names

2Select a custom name, and then type a custom paper type name.

3Tou ch .

4Tou ch Custom Types, and then verify that the new custom paper type name has replaced the custom name.

Assigning a custom paper type

Using the Embedded Web Server

Assign a custom paper type name to a tray when linking or unlinking trays.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Paper Menu > Custom Types.

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3Select a custom paper type name, and then select a paper type

Note: Paper is the factory default paper type for all user‑deﬁned custom names.

4Click Submit.

Using the printer control panel

1From the home screen, navigate to:

> Paper Menu > Custom Types

2Select a custom paper type name, and then select a paper type

Note: Paper is the factory default paper type for all user‑deﬁned custom names.

3Tou ch .

Printing

Printing forms

Use Forms and Favorites to quickly and easily access frequently used forms or other information that is regularly

printed. Before you can use this application, ﬁrst set it up on the printer. For more information, see “Setting up

Forms and Favorites” on page 75.

1From the home screen, navigate to:

Forms and Favorites > select the form from the list > enter the number of copies > adjust other settings

2Apply the changes.

Printing a document

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1From the document that you are trying to print, open the Print dialog.

2If necessary, adjust the settings.

3Print the document.

Adjusting toner darkness

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

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•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Print Settings > Quality Menu > Toner Darkness.

3Adjust the setting, and then click Submit.

Using the printer control panel

1From the home screen, navigate to:

> Settings > Print Settings > Quality Menu > Toner Darkness

2Adjust the setting, and then touch .

Printing from a mobile device

Note: Make sure that the printer and mobile device share the same wireless network. For information on

conﬁguring the wireless settings of your mobile device, see the documentation that came with the device.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It

allows you to print directly to any Mopria‑certiﬁed printer.

Note: Before printing, make sure that the Mopria Print Service is enabled.

1From the home screen of your mobile device, launch a compatible application.

2Tap Print, and then select a printer.

3Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud Print is a mobile printing service that allows enabled applications on mobile devices to print to

any Google Cloud Print‑ready printer.

1From the home screen of your mobile device, launch an enabled application.

2Tap Print, and then select a printer.

3Print the document.

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed

printer.

Notes:

•This application is supported only in some Apple devices.

•This application is supported only in some printer models.

1From the home screen of your mobile device, launch a compatible application.

2Select an item to print, and then tap the share icon.

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3Tap Print, and then select a printer.

4Print the document.

Printing from a mobile device using Lexmark Print

Lexmark Print allows you to send documents and images directly to a Lexmark device.

1Open the document, and then send or share the document to Lexmark Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2Select a device.

3Print the document.

Printing from a ﬂash drive

Notes:

•Before printing an encrypted PDF ﬁle, you will be prompted to type the ﬁle password from the printer

control panel.

•You cannot print ﬁles for which you do not have printing permissions.

1Insert a ﬂash drive into the USB port.

Notes:

•A ﬂash drive icon appears on the printer home screen when a ﬂash drive is inserted.

•If you insert the ﬂash drive when the printer requires attention, such as when a jam has occurred,

then the printer ignores the ﬂash drive.

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•If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears. After

these print jobs are processed, you may need to view the held jobs list to print documents from the

ﬂash drive.

Warning—Potential Damage: Do not touch the printer or the ﬂash drive in the area shown while actively

printing, reading, or writing from the memory device. Loss of data can occur.

2From the printer control panel, touch the document you want to print.

3Touch the arrows to specify the number of copies for printing, and then touch Print.

Notes:

•Do not remove the ﬂash drive from the USB port until the document has ﬁnished printing.

•If you leave the ﬂash drive in the printer after leaving the initial USB menu screen, then touch Held

Jobs on the home screen to print ﬁles from the ﬂash drive.

Supported ﬂash drives and ﬁle types

Flash drive File type

•Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)

•SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes)

Notes:

•High‑speed USB ﬂash drives must support the fullspeed standard. Low-speed USB

devices are not supported.

•USB ﬂash drives must support the File Allocation Table (FAT) system. Devices

formatted with New Technology File System (NTFS) or any other ﬁle system are not

supported.

Documents:

•.pdf

•.xps

Images:

•.dcx

•.gif

•.jpeg or .jpg

•.bmp

•.pcx

•.ti or .tif

•.webp

•.ﬂs

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Printing conﬁdential and other held jobs

Storing print jobs in the printer

1From the home screen, navigate to:

> Security > Conﬁdential Print > select a print job type

Use To

Max Invalid PIN Limit the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name and

PIN are deleted.

Conﬁdential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer

control panel.

Note: The PIN is set from the computer. It must be four digits, using the

numbers 0–9.

Repeat Job Expiration Print and store print jobs in the printer memory.

Verify Job Expiration Print one copy of a print job and hold the remaining copies. It lets you

examine if the ﬁrst copy is satisfactory or not. The print job is

automatically deleted from the printer memory when all copies are

printed.

Reserve Job Expiration Store print jobs for printing at a later time.

Note: The print jobs are held until deleted from the Held Jobs menu.

Notes:

•Conﬁdential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to

process additional held jobs.

•You can set the printer to store print jobs in the printer memory until you start the print job from the

printer control panel.

•All print jobs that can be initiated by the user at the printer are called held jobs.

2Tou ch .

Printing held jobs

1From the document that you are trying to print, open the Print dialog.

2Select the printer, and then do either of the following:

•For Windows users, click Properties or Preferences, and then click Print and Hold.

•For Macintosh users, select Print and Hold.

3Select the print job type.

4If necessary, assign a user name.

5Send the print job.

6From the printer home screen, touch Held Jobs.

7Send the print job.

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Printing information pages

Printing a font sample list

1From the home screen, navigate to:

> Reports > Print Fonts

2Tou ch PCL Fonts or PostScript Fonts.

Printing a directory list

A directory list shows the resources stored in a ﬂash memory or on the printer hard disk.

From the home screen, navigate to:

> Reports > Print Directory

Canceling a print job

Canceling a print job from the printer control panel

1From the printer control panel, touch Cancel Job or press on the keypad.

2Touch the print job you want to cancel, and then touch Delete Selected Jobs.

Note: If you press on the keypad, then touch Resume to return to the home screen.

Canceling a print job from the computer

For Windows users

1Open the printers folder, and then select your printer.

2From the print queue, select the print job you want to cancel, and then delete it.

For Macintosh users

1From System Preferences in the Apple menu, navigate to your printer.

2From the print queue, select the print job you want to cancel, and then delete it.

Managing the printer

Setting up serial printing (Windows only)

1Set the parameters in the printer.

aFrom the control panel, navigate to the menu for the port settings.

bLocate the menu for the serial port settings, and then adjust the settings, if necessary.

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cApply the changes.

2From your computer, open the printers folder, and then select your printer.

3Open the printer properties, and then select the COM port from the list.

4Set the COM port parameters in Device Manager.

Notes:

•Serial printing reduces printing speed.

•Make sure that the serial cable is connected to the serial port on your printer.

Changing port settings after installing an internal solutions port

Notes:

•If the printer has a static IP address, then do not change the conﬁguration.

•If the computers are conﬁgured to use the network name instead of an IP address, then do not change

the conﬁguration.

•If you are adding a wireless internal solutions port (ISP) to a printer previously conﬁgured for an Ethernet

connection, then disconnect the printer from the Ethernet network.

For Windows users

1Open the printers folder.

2From the shortcut menu of the printer with the new ISP, open the printer properties.

3Conﬁgure the port from the list.

4Update the IP address.

5Apply the changes.

For Macintosh users

1From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.

2Type the IP address in the address ﬁeld.

3Apply the changes.

Finding advanced networking and administrator information

This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced

system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded

Web Server — Security: Administrator's Guide on the Lexmark support Web site at

http://support.lexmark.com.

Checking the virtual display

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

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Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Check the virtual display that appears at the top left corner of the screen.

The virtual display works as an actual display would work on a printer control panel.

Conﬁguring supply notiﬁcations from the Embedded Web Server

You can determine how you would like to be notiﬁed when supplies run nearly low, low, very low, or reach their

end‑of‑life by setting the selectable alerts.

Notes:

•Selectable alerts can be set on the toner cartridge, imaging unit, and maintenance kit.

•All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectable

alerts can be set for the end‑of‑life supply condition. E‑mail selectable alert is available for all supply

conditions.

•The percentage of estimated remaining supply that prompts the alert can be set on some supplies for

some supply conditions.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Print Settings > Supply Notiﬁcations.

3From the drop‑down menu for each supply, select one of the following notiﬁcation options:

Notiﬁcation Description

O The normal printer behavior for all supplies occurs.

E‑mail Only The printer generates an e‑mail when the supply condition is reached. The status of

the supply appears on the menus page and status page.

Warning The printer displays the warning message and generates an e‑mail about the status

of the supply. The printer does not stop when the supply condition is reached.

Continuable Stop1The printer stops processing jobs when the supply condition is reached, and the user

needs to press a button to continue printing.

Non Continuable Stop1,2 The printer stops processing jobs when the supply condition is reached. The supply

must be replaced to continue printing.

1 The printer generates an e-mail about the status of the supply when supply notiﬁcation is enabled.

2 The printer stops when some supplies become empty to prevent damage.

4Click Submit.

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Modifying conﬁdential print settings

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Security > Conﬁdential Print Setup.

3Modify the settings:

•Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the jobs for that

user are deleted.

•Set an expiration time for conﬁdential print jobs. When a user has not printed the jobs within that time,

all of the jobs for that user are deleted.

4Click Submit to save the modiﬁed settings.

Copying printer settings to other printers

Note: This feature is available only in network printers.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Copy Printer Settings.

3To change the language, select a language from the drop‑down menu, and then click Click here to submit

language.

4Click Printer Settings.

5Type the IP addresses of the source and target printers.

Note: If you want to add or remove target printers, then click Add Target IP or Remove Target IP.

6Click Copy Printer Settings.

Creating a printer control panel PIN

The Panel PIN Protect menu lets you restrict access to the menus from the printer control panel. To restrict

access to the menus, create a Personal Identiﬁcation Number (PIN), and then assign the PIN to each menu.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

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•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Security > Panel PIN Protect.

3From the Create User PIN or Create Admin PIN section, enter your PIN.

Note: Your can enter up to 16 digits for your PIN.

4Click Modify.

5From any menu in the Administrative Menus, Management, or Function Access sections, select User PIN

Protected, Admin PIN Protected, or Admin PIN and User PIN Protected.

Note: Using Admin PIN, you can still access a menu assigned with User PIN.

6Click Submit.

If you try to access a PIN‑protected menu from the printer control panel, then the printer will require you to

enter the PIN.

Note: After you enter the last digit of the PIN, make sure to press from the printer control panel for more

than three seconds.

Printing a menu settings page

From the home screen, navigate to:

> Reports > Menu Settings Page

Printing a network setup page

If the printer is attached to a network, then print a network setup page to verify the network connection. This

page also provides important information that aids network printing conﬁguration.

1From the home screen, navigate to:

> Reports > Network Setup Page

2Check the ﬁrst section of the network setup page, and conﬁrm that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may be

malfunctioning. Consult a system support person for a solution, and then print another network setup page.

Checking the status of parts and supplies

Checking the status of parts and supplies on the printer control panel

From the home screen, touch Status/Supplies > View Supplies.

Checking the status of parts and supplies from the Embedded Web Server

Note: Make sure the computer and the printer are connected to the same network.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

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Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Device Status > More Details.

Saving energy

Using Eco‑Mode

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > General Settings > Eco‑Mode > select a setting

Use To

O Use the factory default settings for all settings associated with Eco‑Mode. O supports the

performance speciﬁcations of the printer.

Energy Reduce energy use, especially when the printer is idle.

•Printer engine motors do not start until it is ready to print. You may notice a short delay before

the ﬁrst page is printed.

•The printer enters Sleep mode after one minute of inactivity.

Energy/Paper Use all the settings associated with Energy and Paper modes.

Plain Paper •Enable the automatic two‑sided (duplex) feature.

•Turn o print log features.

3Click Submit.

Reducing printer noise

Enable Quiet Mode to reduce printer noise.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > General Settings > Quiet Mode > select a setting

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Use To

On Reduce printer noise.

Notes:

•Print jobs are processed at a reduced speed.

•Printer engine motors do not start until a

document is ready to print. There will be a short

delay before the ﬁrst page is printed.

O Use factory default settings.

Note: This setting supports the performance

speciﬁcations of the printer.

3Click Submit.

Adjusting Sleep mode

1From the home screen, navigate to:

> Settings > General Settings > Timeouts > Sleep Mode

2In the Sleep Mode ﬁeld, select the number of minutes the printer is idle before it enters Sleep mode.

3Apply the changes.

Using Hibernate mode

Hibernate is an ultra‑low‑power saving mode.

Notes:

•Three days is the default amount of time before the printer enters Hibernate mode.

•Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long

press of the Sleep button wakes the printer from Hibernate mode.

•If the printer is in Hibernate mode, then the Embedded Web Server is disabled.

1From the home screen, navigate to:

> Settings > General Settings

2Tou ch Press Sleep Button or Press and Hold Sleep Button.

3Tou ch Hibernate > .

Setting Hibernate Timeout

Hibernate Timeout lets you set the amount of time the printer waits after a print job is processed before it goes

into a reduced power state.

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

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Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > General Settings > Timeouts.

3From the Hibernate Timeout menu, select the number of hours, days, weeks, or months you want for the

printer to wait before it goes into a reduced power state.

4Click Submit.

Using the printer control panel

1From the printer control panel, navigate to:

> Settings > General Settings > Timeouts > Hibernate Timeout

2Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode.

3Tou ch .

Using Schedule Power Modes

Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready

state.

Note: This feature is available only in network printers or printers connected to print servers.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears

as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > General Settings > Schedule Power Modes.

3From the Action menu, select the power mode.

4From the Time menu, select the time.

5From the Day(s) menu, select the day or days.

6Click Add.

Adjusting the brightness of the printer display

To save energy, or if you have trouble reading from the display, adjust the brightness of the display.

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

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Notes:

•The IP address is located on the upper portion of the home screen. It appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Select Settings > General Settings.

3In the Screen Brightness ﬁeld, enter the brightness percentage you want for the display.

4Apply the changes.

Using the control panel

1From the home screen, navigate to:

> Settings > General Settings

2In the Screen Brightness ﬁeld, enter the brightness percentage you want for the display.

3Apply the changes.

Restoring factory default settings

If you want to keep a list of the current menu settings for reference, then print a menu settings page before

restoring the factory default settings. For more information, see “Printing a menu settings page” on page 97.

If you want a more comprehensive method of restoring the printer factory default settings, then perform the

Wipe All Settings option. For more information, see “Erasing non‑volatile memory” on page 103.

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory

default settings. Exceptions include the display language, custom sizes and messages, and network/port

menu settings. All downloads stored in the RAM are deleted. Downloads stored in the ﬂash memory or in a

printer hard disk are not aected.

From the home screen, navigate to:

> Settings > General Settings > Factory Defaults > Restore Now >

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Securing the printer

Using the security lock feature

Attach a lock that is compatible with most laptop computers in the location shown to prevent access to the

controller board.

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory (RAM)

to temporarily buer user data during simple print jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used

to store the operating system, device settings, network

information and bookmark settings, and embedded

solutions.

Hard disk memory Some printers have a hard disk drive installed. The printer

hard disk is designed for printer-speciﬁc functionality.

This lets the printer retain buered user data from

complex print jobs, as well as form data, and font data.

Erase the content of any installed printer memory in the following circumstances:

•The printer is being decommissioned.

•The printer hard disk is being replaced.

•The printer is being moved to a dierent department or location.

•The printer is being serviced by someone from outside your organization.

•The printer is being removed from your premises for service.

•The printer is being sold to another organization.

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Disposing of a printer hard disk

Note: Some printer models may not have a printer hard disk installed.

In high‑security environments, it may be necessary to take additional steps to make sure that conﬁdential data

stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your

premises.

•Degaussing—Flushes the hard disk with a magnetic ﬁeld that erases stored data

•Crushing—Physically compresses the hard disk to break component parts and render them unreadable

•Milling—Physically shreds the hard disk into small metal bits

Note: Most data can be erased electronically, but the only way to guarantee that all data are completely

erased is to physically destroy each hard disk where data is stored.

Erasing volatile memory

The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the

buered data, simply turn o the printer.

Erasing non‑volatile memory

Erase individual settings, device and network settings, security settings, and embedded solutions by following

these steps:

1Turn o the printer.

2Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen

with the progress bar appears.

The printer performs a power-on sequence, and then the Conﬁguration menu appears. When the printer is

fully turned on, a list of functions appears on the printer display instead of the standard home screen icons.

3Tou ch Wipe All Settings.

The printer will restart several times during this process.

Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer

memory.

4Tou ch Back > Exit Conﬁg Menu.

The printer will perform a power‑on reset, and then return to normal operating mode.

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Erasing printer hard disk memory

Notes:

•Some printer models may not have a printer hard disk installed.

•Conﬁguring Erase Temporary Data Files in the printer menus lets you remove residual conﬁdential

material left by print jobs by securely overwriting ﬁles that have been marked for deletion.

Using the printer control panel

1Turn o the printer.

2Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress

bar appears.

The printer performs a power-on sequence, and then the Conﬁguration menu appears. When the printer is

fully turned on, the touch screen displays a list of functions.

3Tou ch Wipe Disk, and then touch one of the following:

•Wipe disk (fast)—This lets you overwrite the disk with all zeroes in a single pass.

•Wipe disk (secure)—This lets you overwrite the disk with random bit patterns several times, followed by

a veriﬁcation pass. A secure overwrite is compliant with the DoD 5220.22‑M standard for securely

erasing data from a hard disk. Highly conﬁdential information should be wiped using this method.

4Tou ch Ye s to proceed with disk wiping.

Notes:

•A status bar will indicate the progress of the disk wiping task.

•Disk wiping can take from several minutes to more than an hour, during which the printer will be

unavailable for other user tasks.

5Tou ch Back > Exit Conﬁg Menu.

The printer will perform a power‑on reset, and then return to normal operating mode.

Conﬁguring printer hard disk encryption

Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen.

Note: Some printer models may not have a printer hard disk installed.

Using the Embedded Web Server

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > Security > Disk Encryption.

Note: Disk Encryption appears in the Security Menu only when a formatted, non‑defective printer hard

disk is installed.

3From the Disk encryption menu, select Enable.

Using MS610de 104

Notes:

•Enabling disk encryption will erase the contents of the printer hard disk.

•Disk encryption can take from several minutes to more than an hour, during which the printer will be

unavailable for other user tasks.

4Click Submit.

Using the printer control panel

1Turn o the printer.

2Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress

bar appears.

The printer performs a power-on sequence, and then the Conﬁguration menu appears. When the printer is

fully turned on, a list of functions appears on the printer display.

3Tou ch Disk Encryption > Enable.

Note: Enabling disk encryption will erase the contents of the printer hard disk.

4Tou ch Ye s to proceed with disk wiping.

Notes:

•Do not turn o the printer during the encryption process. Doing so may result in loss of data.

•Disk encryption can take from several minutes to more than an hour, during which the printer will be

unavailable for other user tasks.

•A status bar will indicate the progress of the disk wiping task. After the disk has been encrypted, the

printer will return to the Enable/Disable screen.

5Tou ch Back > Exit Conﬁg Menu.

The printer will perform a power‑on reset, and then return to normal operating mode.

Finding printer security information

In high-security environments, it may be necessary to take additional steps to make sure that conﬁdential data

stored in the printer cannot be accessed by unauthorized persons. For more information, go to the

Lexmark security Web page or see the Embedded Web Server—Security: Administrator’s Guide at

http://support.lexmark.com.

Using MS610de 105

Paper and specialty media guide

Using specialty media

Tips on using card stock

Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content,

thickness, and texture, can signiﬁcantly impact print quality. Print samples on the card stock being considered

for use before buying large quantities.

When printing on card stock:

•Make sure the Paper Type is Card Stock.

•Select the appropriate Paper Texture setting.

•Be aware that preprinting, perforation, and creasing may signiﬁcantly aect the print quality and cause jams

or other paper handling problems.

•Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to

240°C (464°F) without releasing hazardous emissions.

•Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting

introduces semi‑liquid and volatile components into the printer.

•Use grain short card stock when possible.

Tips on using envelopes

Print samples on the envelopes being considered for use before buying large quantities.

•Use envelopes designed speciﬁcally for laser printers. Check with the manufacturer or vendor to ensure

that the envelopes can withstand temperatures up to 230°C (446°F) without sealing, wrinkling, curling

excessively, or releasing hazardous emissions.

•For best performance, use envelopes made from 90‑g/m2 (24‑lb bond) paper or 25% cotton. All‑cotton

envelopes must not exceed 70‑g/m2 (20‑lb bond) weight.

•Use only new envelopes from undamaged packages.

•To optimize performance and minimize jams, do not use envelopes that:

–Have excessive curl or twist

–Are stuck together or damaged in any way

–Have windows, holes, perforations, cutouts, or embossing

–Have metal clasps, string ties, or folding bars

–Have an interlocking design

–Have postage stamps attached

–Have any exposed adhesive when the ﬂap is in the sealed or closed position

–Have bent corners

–Have rough, cockle, or laid ﬁnishes

•Adjust the width guides to ﬁt the width of the envelopes.

Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal

envelopes.

Paper and specialty media guide 106

Tips on using labels

Print samples on the labels being considered for use before buying large quantities.

Note: Use only paper label sheets. Vinyl, pharmacy, and two‑sided labels are not supported.

For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available

at http://support.lexmark.com.

When printing on labels:

•Use labels designed speciﬁcally for laser printers. Check with the manufacturer or vendor to verify that:

–The labels can withstand temperatures up to 240°C (464°F) without sealing, excessive curling, wrinkling,

or releasing hazardous emissions.

–Label adhesives, face sheet (printable stock), and topcoats can withstand up to 172‑kPa (25‑psi) pressure

without delaminating, oozing around the edges, or releasing hazardous fumes.

•Do not use labels with slick backing material.

•Use full label sheets. Partial sheets may cause labels to peel o during printing, resulting in a jam. Partial

sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner

cartridge warranties.

•Do not use labels with exposed adhesive.

•Do not print within 1 mm (0.04 inch) of the edge of the label, of the perforations, or between die‑cuts of the

label.

•Make sure the adhesive backing does not reach to the edge of the sheet. Zone coating of the adhesive

should be at least 1 mm (0.04 inch) away from edges. Adhesive material contaminates the printer and could

void the warranty.

•If zone coating of the adhesive is not possible, then remove a 2‑mm (0.08‑inch) strip on the leading and

driver edge, and then use a non‑oozing adhesive.

•Portrait orientation is recommended, especially when printing bar codes.

Tips on using letterhead

•Use letterhead designed speciﬁcally for laser printers.

•Print samples on the letterhead being considered for use before buying large quantities.

•Before loading letterhead, ﬂex, fan, and straighten the stack to prevent sheets from sticking together.

•Page orientation is important when printing on letterhead. For information on how to load letterhead, see:

–“Loading trays” on page 40

–“Loading the multipurpose feeder” on page 44

Tips on using transparencies

•Print a test page on the transparencies being considered for use before buying large quantities.

•Feed transparencies from the standard tray, or the multipurpose feeder.

•Use transparencies designed speciﬁcally for laser printers. Transparencies must be able to withstand

temperatures up to 185°C (365°F) without melting, discoloring, osetting, or releasing hazardous emissions.

Note: If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper

menu, then transparencies can be printed at a temperature up to 195°C (383°F).

Paper and specialty media guide 107

•Avoid getting ﬁngerprints on the transparencies to prevent print quality problems.

•Before loading transparencies, ﬂex, fan, and straighten the stack to prevent sheets from sticking together.

Paper guidelines

Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample

of the paper or specialty media before buying large quantities.

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these characteristics when

evaluating new paper stock.

Weight

The printer trays can automatically feed paper weights up to 120‑g/m2 (32‑lb) bond grain long paper. The

multipurpose feeder can automatically feed paper weights up to 163‑g/m2 (43‑lb) bond grain long paper. Paper

lighter than 60 g/m2 (16 lb) might not be sti enough to feed properly, causing jams. For best performance, use

75‑g/m2 (20‑lb) bond grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 inches), we recommended

to use 90 g/m2 (24 lb) or heavier paper.

Note: Two‑sided printing is supported only for 60–90‑g/m2 (16–24‑lb) bond paper.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can

occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper

unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to

printing and can cause feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, then toner cannot fuse to it properly. If

paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100

and 300 Sheeld points; however, smoothness between 150 and 250 Sheeld points produces the best print

quality.

Moisture content

The amount of moisture in paper aects both print quality and the ability of the printer to feed the paper correctly.

Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes

that can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

Extend the time to several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long, running the length

of the paper, or grain short, running the width of the paper.

Paper and specialty media guide 108

For 60–90‑g/m2 (16–24‑lb) bond paper, grain long paper is recommended.

Fiber content

Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides

the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality.

Paper containing ﬁbers such as cotton can negatively aect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

•Chemically‑treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

•Preprinted papers with chemicals that may contaminate the printer

•Preprinted papers that can be aected by the temperature in the printer fuser

•Preprinted papers that require a registration (the precise print location on the page) greater or lesser than

+/‑2.5 mm (+/‑0.10 inch), such as optical character recognition (OCR) forms

In some cases, registration can be adjusted with a software application to successfully print on these forms:

•Coated papers (erasable bond), synthetic papers, thermal papers

•Rough‑edged, rough or heavily textured surface papers, or curled papers

•Recycled papers that fail EN12281:2002 (European)

•Paper weighing less than 60 g/m2 (16 lb)

•Multiple‑part forms or documents

Selecting paper

Using the appropriate paper prevents jams and helps ensure trouble‑free printing.

To help avoid paper jams and poor print quality:

•Always use new, undamaged paper.

•Before loading paper, know the recommended printable side of the paper. This information is usually

indicated on the paper package.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

•Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

Selecting preprinted forms and letterhead

Use these guidelines when selecting preprinted forms and letterhead:

•Use grain long for 60 to 90 g/m2 (16 to 24 lb) weight paper.

•Use only forms and letterhead printed using an oset lithographic or engraved printing process.

•Avoid papers with rough or heavily textured surfaces.

Paper and specialty media guide 109

Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to

withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that

are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements;

latex inks might not. When in doubt, contact the paper supplier.

Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without

melting or releasing hazardous emissions.

Using recycled paper and other oce papers

As an environmentally conscious company, Lexmark supports the use of recycled oce paper produced

speciﬁcally for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government

a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper.

However, no blanket statement can be made that all recycled paper will feed well.

Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of

test paper from around the world, using chamber tests for dierent temperature and humidity conditions.

Lexmark has found no reason to discourage the use of today's recycled oce papers, but generally the following

property guidelines apply to recycled paper.

•Low moisture content (4–5%)

•Suitable smoothness (100–200 Sheeld units, or 140–350 Bendtsen units, European)

Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheeld units) and

much rougher papers (such as premium cotton papers, 200–300 Sheeld units) have been engineered

to work very well in laser printers, despite surface texture. Before using these types of paper, consult your

paper supplier.

•Suitable sheet-to-sheet coecient of friction (0.4–0.6)

•Sucient bending resistance in the direction of feed

Recycled paper, paper of lower weight (<60 g/m2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and

paper that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is

required for reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing,

consult your paper supplier. Remember that these are general guidelines only and that paper meeting these

guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively

under normal printing conditions).

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative

humidity between 40 and 60 percent.

•Store paper in cartons, on a pallet or shelf, rather than on the ﬂoor.

•Store individual packages on a ﬂat surface.

•Do not store anything on top of individual paper packages.

•Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and ﬂat.

Paper and specialty media guide 110

Supported paper sizes, types, and weights

Supported paper sizes

Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and

labels, see the Card Stock & Label Guide.

Paper size Standard tray Optional 250‑ or

550‑sheet tray

Multipurpose feeder Duplex mode

210 x 297 mm (8.3 x 11.7 in.)

148 x 210 mm (5.8 x 8.3 in.)

105 x 148 mm (4.1 x 5.8 in.)

X X

JIS B5

182 x 257 mm (7.2 x 10.1 in.)

Letter

216 x 279 mm (8.5 x 11 in.)

Legal

216 x 356 mm (8.5 x 14 in.)

Executive

184 x 267 mm (7.3 x 10.5 in.)

Oﬁcio (Mexico)1

216 x 340 mm (8.5 x 13.4 in.)

Folio

216 x 330 mm (8.5 x 13 in.)

Statement

140 x 216 mm (5.5 x 8.5 in.)

Universal2

76.2 x 127 mm (3 x 5 in.) up to

216 x 356 mm (8.5 x 14 in.)

7 3/4 Envelope (Monarch)

98 x 191 mm (3.9 x 7.5 in.)

XX X

1 This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is speciﬁed by the software

application.

2 Universal is supported only in the standard tray if the paper size is at least 105 x 148 mm (4.1 x 5.8 in.). Universal

is supported only in the optional 250- or 550-sheet tray if the paper size is at least 148 x 210 mm (5.8 x 8.3 in.).

Universal is only supported in duplex mode if the width is at least 210 mm (8.3 in.) and length is at least 279 mm

(11 in.). The smallest supported Universal size is only supported in the multipurpose feeder.

Paper and specialty media guide 111

Paper size Standard tray Optional 250‑ or

550‑sheet tray

Multipurpose feeder Duplex mode

9 Envelope

98 x 225 mm (3.9 x 8.9 in.)

XX X

10 Envelope

105 x 241 mm (4.1 x 9.5 in.)

XX X

DL Envelope

110 x 220 mm (4.3 x 8.7 in.)

XX X

C5 Envelope

162 x 229 mm (6.4 x 9 in.)

XX X

B5 Envelope

176 x 250 mm (6.9 x 9.8 in.)

XX X

Other Envelope

229 x 356 mm (9 x 14 in.)

XX X

1 This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is speciﬁed by the software

application.

2 Universal is supported only in the standard tray if the paper size is at least 105 x 148 mm (4.1 x 5.8 in.). Universal

is supported only in the optional 250- or 550-sheet tray if the paper size is at least 148 x 210 mm (5.8 x 8.3 in.).

Universal is only supported in duplex mode if the width is at least 210 mm (8.3 in.) and length is at least 279 mm

(11 in.). The smallest supported Universal size is only supported in the multipurpose feeder.

Supported paper types and weights

The standard tray supports 60–90‑g/m2 (16–24‑lb) paper weights. The optional tray supports 60–120‑g/m2 (16–

32‑lb) paper weights. The multipurpose feeder supports 60–163‑g/m2 (16–43‑lb) paper weights.

Paper type 250‑ or 550‑sheet tray Multipurpose feeder Duplex mode

Plain paper

Card stock X X

Transparencies X

Recycled

Glossy paper X X X

Paper labels1X

Vinyl labels X X X

Bond2

Envelope X X

Rough envelope X X

Paper and specialty media guide 112

Paper type 250‑ or 550‑sheet tray Multipurpose feeder Duplex mode

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper2

Rough/Cotton X

1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print

20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.

2 Bond and Heavy Paper are supported in duplex mode up to 90‑g/m2 (24‑lb) paper weight.

Paper and specialty media guide 113

Understanding the printer menus

Menus list

Paper Menu Reports Network/Ports

Default Source

Paper Size/Type

Conﬁgure MP

Substitute Size

Paper Texture

Paper Weight

Paper Loading

Custom Types

Custom Names1

Universal Setup

Menu Settings Page

Device Statistics

Network Setup Page2

Proﬁles List

Print Fonts

Print Directory

Print Demo

Asset Report

Event Log Summary

Active NIC

Standard Network3

Standard USB

Parallel Menu4

SMTP Setup

Security Settings Help

Miscellaneous Security Settings4

Conﬁdential Print

Disk Wiping4

Security Audit Log

Set Date and Time

General Settings

Flash Drive Menu4

Print Settings

Print All Guides

Print Quality

Media Guide

Print Defects Guide

Menu Map

Information Guide

Connection Guide

Moving Guide

Supplies Guide

1 This menu appears only in touch‑screen printer models.

2 Depending on the printer setup, this menu item appears as Network Setup Page or Network [x] Setup Page.

3 Depending on the printer setup, this menu item appears as Standard Network or Network [x].

4 This feature is available only in some printer models.

Understanding the printer menus 114

Paper menu

Default Source menu

Use To

Default Source

Tray [x]

Multipurpose Feeder

Manual Paper

Manual Envelope

Set a default paper source for all print jobs.

Notes:

•Tray 1 (standard tray) is the factory default setting.

•From the Paper menu, set Conﬁgure MP to "Cassette" for

Multipurpose Feeder to appear as a menu setting.

•If two trays contain paper of the same size and type, and the trays

have the same settings, then the trays are automatically linked.

When one tray is empty, the print job continues using the linked tray.

Paper Size/Type menu

Use To

Tray [x] Size

JIS‑B5

Letter

Legal

Executive

Oﬁcio (Mexico)

Folio

Statement

Universal

Specify the paper size loaded in each tray.

Notes:

•Letter is the U.S. factory default setting. A4 is the international

factory default setting.

•If two trays contain paper of the same size and type, and the trays

have the same settings, then the trays are automatically linked.

When one tray is empty, the print job continues using the linked

tray.

•The A6 paper size is supported only in Tray 1 and the multipurpose

feeder.

Tray [x] Type

Plain Paper

Transparency

Recycled

Labels

Bond

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper

Rough/Cotton

Custom Type [x]

Specify the type of paper loaded in each tray.

Notes:

•Plain Paper is the factory default setting for Tray 1.

Custom Type [x] is the factory default setting for all other trays.

•If available, a user‑deﬁned name will appear instead of Custom

Type [x].

•Use this menu to conﬁgure automatic tray linking.

Note: Only installed trays and feeders are listed in this menu.

Understanding the printer menus 115

Use To

Multipurpose Feeder Size

JIS B5

Letter

Legal

Executive

Oﬁcio (Mexico)

Folio

Statement

Universal

7 3/4 Envelope

9 Envelope

10 Envelope

DL Envelope

C5 Envelope

B5 Envelope

Other Envelope

Specify the paper size loaded in the multipurpose feeder.

Notes:

•Letter is the U.S. factory default setting. A4 is the international

factory default setting.

•From the Paper menu, set Conﬁgure MP to “Cassette” for

Multipurpose Feeder Size to appear as a menu.

•The multipurpose feeder does not automatically detect paper size.

Make sure to set the paper size value.

Multipurpose Feeder Type

Plain Paper

Card Stock

Transparency

Recycled

Labels

Bond

Envelope

Rough Envelope

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper

Rough/Cotton

Custom Type [x]

Specify the type of paper loaded in the multipurpose feeder.

Notes:

•Plain Paper is the factory default setting.

•From the Paper menu, set Conﬁgure MP to “Cassette” for

Multipurpose Feeder Type to appear as a menu.

Note: Only installed trays and feeders are listed in this menu.

Understanding the printer menus 116

Use To

Manual Paper Size

JIS B5

Letter

Legal

Executive

Oﬁcio (Mexico)

Folio

Statement

Universal

Specify the paper size being manually loaded.

Note: Letter is the U.S. factory default setting. A4 is the international

factory default setting.

Manual Paper Type

Plain Paper

Card Stock

Transparency

Recycled

Labels

Bond

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper

Rough/Cotton

Custom Type [x]

Specify the paper type being manually loaded.

Notes:

•Plain Paper is the factory default setting.

•From the Paper menu, set Conﬁgure MP to “Manual” for Manual

Paper Type to appear as a menu.

Manual Envelope Size

7 3/4 Envelope

9 Envelope

10 Envelope

DL Envelope

C5 Envelope

B5 Envelope

Other Envelope

Specify the envelope size being manually loaded.

Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the

international factory default setting.

Manual Envelope Type

Envelope

Rough Envelope

Custom Type [x]

Specify the envelope type being manually loaded.

Note: Envelope is the factory default setting.

Note: Only installed trays and feeders are listed in this menu.

Understanding the printer menus 117

Conﬁgure MP menu

Use To

Conﬁgure MP

Cassette

Manual

First

Determine when the printer selects paper from the multipurpose feeder.

Notes:

•Cassette is the factory default setting. Cassette conﬁgures the

multipurpose feeder as the automatic paper source.

•Manual sets the multipurpose feeder only for manual‑feed print jobs.

•First conﬁgures the multipurpose feeder as the primary paper

source.

Substitute Size menu

Use To

Substitute Size

O

Statement/A5

Letter/A4

All Listed

Substitute a speciﬁed paper size if the requested paper size is not

available.

Notes:

•All Listed is the factory default setting. All available substitutions are

allowed.

•O indicates that no size substitutions are allowed.

•Setting a size substitution lets the print job continue without Change

Paper appearing.

Paper Texture menu

Use To

Plain Texture

Smooth

Normal

Rough

Specify the relative texture of the plain paper loaded.

Note: Normal is the factory default setting.

Card Stock Texture

Smooth

Normal

Rough

Specify the relative texture of the card stock loaded.

Notes:

•Normal is the factory default setting.

•The options appear only if card stock is supported.

Transparency Texture

Smooth

Normal

Rough

Specify the relative texture of the transparencies loaded.

Note: Normal is the factory default setting.

Recycled Texture

Smooth

Normal

Rough

Specify the relative texture of the recycled paper loaded.

Note: Normal is the factory default setting.

Understanding the printer menus 118

Use To

Labels Texture

Smooth

Normal

Rough

Specify the relative texture of the labels loaded.

Note: Normal is the factory default setting.

Bond Texture

Smooth

Normal

Rough

Specify the relative texture of the bond paper loaded.

Note: Rough is the factory default setting.

Envelope Texture

Smooth

Normal

Rough

Specify the relative texture of the envelopes loaded.

Note: Normal is the factory default setting.

Rough Envelope Texture

Rough

Specify the relative texture of the rough envelopes loaded.

Letterhead Texture

Smooth

Normal

Rough

Specify the relative texture of the letterhead loaded.

Note: Normal is the factory default setting.

Preprinted Texture

Smooth

Normal

Rough

Specify the relative texture of the preprinted paper loaded.

Note: Normal is the factory default setting.

Colored Texture

Smooth

Normal

Rough

Specify the relative texture of the colored paper loaded.

Note: Normal is the factory default setting.

Light Texture

Smooth

Normal

Rough

Specify the relative texture of the paper loaded.

Note: Normal is the factory default setting.

Heavy Texture

Smooth

Normal

Rough

Specify the relative texture of the paper loaded.

Note: Normal is the factory default setting.

Rough/Cotton Texture

Rough

Specify the relative texture of the cotton paper loaded.

Custom [x] Texture

Smooth

Normal

Rough

Specify the relative texture of the custom paper loaded.

Notes:

•Normal is the factory default setting.

•The options appear only if the custom type is supported.

Understanding the printer menus 119

Paper Weight menu

Use To

Plain Weight

Light

Normal

Heavy

Specify the relative weight of the plain paper loaded.

Note: Normal is the factory default setting.

Card Stock Weight

Light

Normal

Heavy

Specify the relative weight of the card stock loaded.

Note: Normal is the factory default setting.

Transparency Weight

Light

Normal

Heavy

Specify the relative weight of the transparencies loaded.

Note: Normal is the factory default setting.

Recycled Weight

Light

Normal

Heavy

Specify the relative weight of the recycled paper loaded.

Note: Normal is the factory default setting.

Labels Weight

Light

Normal

Heavy

Specify the relative weight of the labels loaded.

Note: Normal is the factory default setting.

Bond Weight

Light

Normal

Heavy

Specify the relative weight of the bond paper loaded.

Note: Normal is the factory default setting.

Envelope Weight

Light

Normal

Heavy

Specify the relative weight of the envelope loaded.

Note: Normal is the factory default setting.

Rough Envelope Weight

Light

Normal

Heavy

Specify the relative weight of the rough envelope loaded.

Note: Normal is the factory default setting.

Letterhead Weight

Light

Normal

Heavy

Specify the relative weight of the letterhead loaded.

Note: Normal is the factory default setting.

Preprinted Weight

Light

Normal

Heavy

Specify the relative weight of the preprinted paper loaded.

Note: Normal is the factory default setting.

Understanding the printer menus 120

Use To

Colored Weight

Light

Normal

Heavy

Specify the relative weight of the colored paper loaded.

Note: Normal is the factory default setting.

Light Weight

Light

Specify that the weight of the paper loaded is light.

Heavy Weight

Heavy

Specify that the weight of the paper loaded is heavy.

Cotton/Rough Weight

Light

Normal

Heavy

Specify the relative weight of the cotton or rough paper loaded.

Note: Heavy is the factory default setting.

Custom [x] Weight

Light

Normal

Heavy

Specify the relative weight of the custom paper loaded.

Notes:

•Normal is the factory default setting.

•The options appear only when the custom type is supported.

Paper Loading menu

Use To

Recycled Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Recycled as the paper type.

Bond Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Bond as the paper type.

Letterhead Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Letterhead as the paper type.

Preprinted Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Preprinted as the paper type.

Colored Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Colored as the paper type.

Notes:

•Duplex sets two‑sided printing as the default for all print jobs unless one‑sided printing is set from Printing

Preferences or Print dialog.

•If Duplex is selected, then all print jobs are sent through the duplex unit, including one‑sided jobs.

•O is the factory default setting for all the menus.

Understanding the printer menus 121

Use To

Light Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Light as the paper type.

Heavy Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Heavy as the paper type.

Custom [x] Loading

Duplex

O

Determine and set two‑sided printing for all print jobs that specify

Custom [x] as the paper type.

Note: Custom [x] Loading is available only if the custom type is

supported.

Notes:

•Duplex sets two‑sided printing as the default for all print jobs unless one‑sided printing is set from Printing

Preferences or Print dialog.

•If Duplex is selected, then all print jobs are sent through the duplex unit, including one‑sided jobs.

•O is the factory default setting for all the menus.

Custom Types menu

Use To

Custom Type [x]

Paper

Card Stock

Transparency

Rough/Cotton

Labels

Envelope

Associate a paper or specialty media type with a Custom Type [x] name.

Notes:

•Paper is the factory default setting for Custom Type [x].

•The specialty media type must be supported in the selected tray or

feeder in order to print from that source.

Recycled

Paper

Card Stock

Transparency

Rough/Cotton

Labels

Envelope

Cotton

Specify a paper type when the Recycled setting is selected in other menus.

Notes:

•Paper is the factory default setting.

•The Recycled paper type must be supported in the selected tray or

feeder in order to print from that source.

Custom Names menu

Use To

Custom Name [x] Specify a custom name for a paper type. This name replaces the Custom

Type [x] name in the printer menus.

Note: This menu item appears only in touch‑screen printer models.

Understanding the printer menus 122

Universal Setup menu

Use To

Units of Measure

Inches

Millimeters

Identify the units of measure.

Notes:

•Inches is the US factory default setting.

•Millimeters is the international factory default setting.

Portrait Width

3–8.5 inches

76–216 mm

Set the portrait width.

Notes:

•If the width exceeds the maximum, then the printer uses the

maximum width allowed.

•8.5 inches is the US factory default setting. You can increase

the width in 0.01‑inch increments.

•216 mm is the international factory default setting. You can

increase the width in 1‑mm increments.

Portrait Height

3–14.17 inches

76–360 mm

Set the portrait height.

Notes:

•If the height exceeds the maximum, then the printer uses the

maximum height allowed.

•14 inches is the US factory default setting. You can increase the

height in 0.01‑inch increments.

•356 mm is the international factory default setting. You can

increase the height in 1‑mm increments.

Feed Direction

Short Edge

Long Edge

Specify the feed direction if the paper can be loaded in either

direction.

Notes:

•Short Edge is the factory default setting.

•Long Edge appears only when the longest edge is shorter than

the maximum width supported in the tray.

Reports menu

Use To

Menu Settings Page Print a report containing information about the paper loaded in trays,

installed memory, total page count, alarms, timeouts, control panel

language, TCP/IP address, status of supplies, status of the network

connection, and other information.

Device Statistics Print a report containing printer statistics, such as supply information and

details about printed pages.

Understanding the printer menus 123

Use To

Network Setup Page Print a report containing information about the network printer settings, such

as the TCP/IP address information.

Note: This menu item appears only in network printers or in printers

connected to print servers.

Proﬁles List Print a list of proﬁles stored in the printer.

Note: This menu item appears only when LDSS is enabled.

Print Fonts

PCL Fonts

PostScript Fonts

Print a report of all the fonts available for the printer language currently set

in the printer.

Note: A separate list is available for PCL and PostScript emulations.

Print Directory Print a list of all the resources stored in an optional ﬂash memory card.

Notes:

•Job Buer Size must be set to 100%.

•Make sure the optional ﬂash memory card is installed correctly and

working properly.

•This menu item appears only when an optional ﬂash memory card is

installed.

Asset Report Print a report containing printer asset information, such as serial number

and model name.

Event Log Summary Print a report containing a summary of all logged events.

Network/Ports menu

Active NIC menu

Use To

Active NIC

Auto

[list of available network cards]

Notes:

•Auto is the factory default setting.

•This menu item appears only when an optional network card is installed.

Standard Network or Network [x] menu

Note: Only active ports appear in this menu.

Use To

Energy Ecient Ethernet

Enable

Disable

Reduce power consumption when the printer receives no data from the

Ethernet network.

Note: Enable is the factory default setting.

Understanding the printer menus 124

Use To

PCL SmartSwitch

O

Set the printer to automatically switch to PCL emulation when a print job

requires it, regardless of the default printer language.

Notes:

•On is the factory default setting.

•If PCL SmartSwitch is disabled, then the printer does not examine

incoming data and it uses the default printer language speciﬁed in the

Setup menu.

PS SmartSwitch

O

Set the printer to automatically switch to PS emulation when a print job requires

it, regardless of the default printer language.

Notes:

•On is the factory default setting.

•If PS SmartSwitch is disabled, then the printer does not examine

incoming data and it uses the default printer language speciﬁed in the

Setup menu.

NPA Mode

O

Auto

Set the printer to perform the special processing required for bidirectional

communication following the conventions deﬁned by the NPA protocol.

Notes:

•Auto is the factory default setting.

•The printer automatically restarts when the setting is changed from the

control panel.

Network Buer

Auto

3KB to [maximum size allowed]

Set the size of the network input buer.

Notes:

•Auto is the factory default setting.

•The maximum size allowed depends on the amount of memory in the

printer, the size of the other link buers, and whether Resource Save is

set to On or O.

•To increase the maximum size range for the Network Buer, disable or

reduce the size of the parallel, serial, and USB buers.

•The printer automatically restarts when the setting is changed from the

control panel.

Job Buering

O

Auto

Temporarily store print jobs in the printer hard disk before printing. This menu

only appears when a formatted disk is installed.

Notes:

•O is the factory default setting.

•The printer automatically restarts when the setting is changed from the

control panel. The menu selection is then updated.

Mac Binary PS

O

Auto

Set the printer to process Macintosh binary PostScript print jobs.

Note: Auto is the factory default setting.

Understanding the printer menus 125

Use To

Standard Network Setup OR

Network [x] Setup

Reports

Network Card

TCP/IP

IPv6

Wireless

AppleTalk

Show and set the printer network settings.

Note: The Wireless menu appears only when the printer is connected to a

wireless network.

Reports menu

To access the menu, navigate to any of the following:

•Network/Ports menu > Networks/Ports > Standard Network > Standard Network Setup > Reports

•Network/Ports menu > Networks/Ports > Network [x] > Network [x] Setup > Reports

Use To

Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP

address.

Network Card menu

Use To

View Card Status

Connected

Disconnected

View the connection status of the network card.

View Card Speed View the speed of an active network card.

Network Address

UAA

LAA

View the network addresses.

Job Timeout

0–255 seconds

Set the amount of time it takes for a network print job to be canceled.

Notes:

•90 seconds is the factory default setting.

•A setting value of 0 disables the timeout.

•If a value of 1–9 is selected, then the setting is saved as 10.

Banner Page

O

Enable banner pages.

Note: O is the factory default setting

Understanding the printer menus 126

TCP/IP menu

To access the menu, navigate to any of the following:

•Network/Ports > Standard Network > Standard Network Setup > TCP/IP

•Network/Ports > Network [x] > Network [x] Setup > TCP/IP

Note: This menu is available only in network printers or printers connected to print servers.

Use To

Set Hostname Set the host name.

Notes:

•This setting can be changed only from the Embedded Web Server.

•The host name is limited to 15 characters, and accepts US‑ASCII,

alphanumeric characters and hyphen only.

IP Address View or change the current TCP/IP address.

Note: Manually setting the IP address sets the Enable DHCP and Enable Auto

IP settings to O. It also sets Enable BOOTP and Enable RARP to O on

systems that support BOOTP and RARP.

Netmask View or change the current TCP/IP netmask.

Gateway View or change the current TCP/IP gateway.

Enable DHCP

O

Specify the DHCP address and parameter assignment.

Note: On is the factory default setting.

Enable RARP

O

Specify the RARP address assignment setting.

Notes:

•On is the factory default setting.

•This menu item appears only in touch‑screen printer models.

Enable BOOTP

O

Specify the BOOTP address assignment setting.

Notes:

•On is the factory default setting.

•This menu item appears only in touch‑screen printer models.

Enable AutoIP

Ye s

Specify the Zero Conﬁguration Networking setting.

Note: Yes is the factory default setting.

Enable FTP/TFTP

Ye s

Enable the built-in FTP server, which lets you send ﬁles to the printer using File

Transfer Protocol.

Note: Yes is the factory default setting.

Enable HTTP Server

Ye s

Enable the built-in Web server (Embedded Web Server). When enabled, the

printer can be monitored and managed remotely using a Web browser.

Note: Yes is the factory default setting.

WINS Server Address View or change the current WINS server address.

Understanding the printer menus 127

Use To

Enable DDNS

Ye s

View or change the current DDNS setting.

Note: Yes is the factory default setting.

Enable mDNS

Ye s

View or change the current mDNS setting.

Note: Yes is the factory default setting.

DNS Server Address View or change the current DNS server address.

Backup DNS Server Address View or change the backup DNS server addresses.

Backup DNS Server Address 2

Backup DNS Server Address 3

Enable HTTPS

Ye s

View or change the current HTTPS setting.

Note: Yes is the factory default setting.

IPv6 menu

To access the menu, navigate to any of the following:

•Network/Ports > Standard Network > Standard Network Setup > IPv6

•Network/Ports > Network [x] > Network [x] Setup > IPv6

Note: This menu is available only in network printers or printers connected to print servers.

Use To

Enable IPv6

O

Enable Internet Protocol Version Six (IPv6) in the printer.

IPv6 uses bigger numbers to create IP addresses.

Note: On is the factory default setting.

Auto Conﬁguration

O

Specify whether or not the network adapter accepts the automatic

IPv6 address conﬁguration entries provided by a router.

Note: On is the factory default setting.

Set Hostname*Set the host name.

Note: The host name is limited to 15 characters, and accepts

US‑ASCII, alphanumeric characters and hyphen only.

View Address*View the current IPv6 addresses.

View Router Address*View the current router address.

Enable DHCPv6

O

Enable DHCPv6 in the printer.

Note: On is the factory default setting.

* These settings can be changed only from the Embedded Web Server.

Understanding the printer menus 128

Wireless menu

Note: This menu is available only in printers connected to a wireless network or printer models that have a

wireless network adapter.

To access the menu, navigate to:

Network/Ports > Network [x] > Network [x] Setup > Wireless

Use To

Wi‑Fi Protected Setup

Start Push Button Method

Start PIN Method

Establish a wireless network and enable network security.

Notes:

•Start Push Button Method connects the printer to a wireless

network when buttons on both the printer and the access point

(wireless router) are pressed within a given period of time.

•Start PIN Method connects the printer to a wireless network

when a PIN on the printer is entered into the wireless settings

of the access point.

Enable/Disable WPS Auto‑detection

Enable

Disable

Automatically detect the connection method that an access point

with WPS uses—Start Push Button Method or Start PIN Method.

Note: Disable is the factory default setting.

Network Mode

BSS Type

Infrastructure

Ad hoc

Specify the network mode.

Notes:

•Infrastructure is the factory default setting. This lets the printer

access a network using an access point.

•Ad hoc conﬁgures wireless connection directly between the

printer and a computer.

Compatibility

802.11b/g

802.11b/g/n

Specify the wireless standard for the wireless network.

Note: 802.11b/g/n is the factory default setting.

Choose Network Select an available network for the printer to use.

View Signal Quality View the quality of the wireless connection.

View Security Mode View the encryption method for the wireless network.

AppleTalk menu

To access the menu, navigate to either of the following:

•Network/Ports > Standard Network > Standard Network Setup > AppleTalk

•Network/Ports > Network [x] > Network [x] Setup > AppleTalk

Use To

Activate

Ye s

Enable or disable AppleTalk support.

Note: No is the factory default setting.

Understanding the printer menus 129

Use To

View Name Show the assigned AppleTalk name.

Note: The AppleTalk name can be changed only from the Embedded

Web Server.

View Address Show the assigned AppleTalk address.

Note: The AppleTalk address can be changed only from the Embedded

Web Server.

Set Zone

[list of zones available on the

network]

Provide a list of AppleTalk zones available on the network.

Note: The default zone for the network is the factory default setting.

Standard USB menu

Use To

PCL SmartSwitch

O

Set the printer to automatically switch to PCL emulation when a print job

received through a USB port requires it, regardless of the default printer

language.

Notes:

•On is the factory default setting.

•When set to O, the printer does not examine incoming data. The printer

uses PostScript emulation if the PS SmartSwitch is set to On. It uses the

default printer language speciﬁed in the Setup menu if the PS

SmartSwitch is set to O.

PS SmartSwitch

O

Set the printer to automatically switch to PS emulation when a print job received

through a USB port requires it, regardless of the default printer language.

Notes:

•On is the factory default setting.

•When set to O, the printer does not examine incoming data. The printer

uses PCL emulation if the PCL SmartSwitch is set to On. It uses the

default printer language speciﬁed in the Setup menu if the PCL

SmartSwitch is set to O.

NPA Mode

O

Auto

Set the printer to perform the special processing required for bidirectional

communication following the conventions deﬁned by the NPA protocol.

Notes:

•Auto is the factory default setting. Auto sets the printer to examine data,

determine the format, and then process it appropriately.

•The printer automatically restarts when changing the setting from the

printer control panel. The menu selection is then updated.

Understanding the printer menus 130

Use To

USB Buer

Disabled

Auto

3K to [maximum size allowed]

Set the size of the USB input buer.

Notes:

•Auto is the factory default setting.

•Disabled turns o job buering. Any jobs already buered on the printer

hard disk are printed before normal processing resumes.

•The USB buer size value can be changed in 1-K increments.

•The maximum size allowed depends on the amount of memory in the

printer, the size of the other link buers, and whether Resource Save is

set to On or O.

•To increase the maximum size range for the USB Buer, disable or

reduce the size of the parallel, serial, and network buers.

•The printer automatically restarts when the setting is changed from the

printer control panel. The menu selection is then updated.

Job Buering

O

Auto

Temporarily store print jobs in the printer hard disk before printing.

Notes:

•O is the factory default setting.

•On buers jobs on the printer hard disk.

•Auto buers print jobs only if the printer is busy processing data from

another input port.

•Changing this setting from the printer control panel and then exiting the

menus causes the printer to restart. The menu selection is then updated.

Mac Binary PS

O

Auto

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•Auto is the factory default setting.

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

ENA Address

yyy.yyy.yyy.yyy

Set the network address information for an external print server.

Note: This menu is available only when the printer is attached to an external

print server through the USB port.

ENA Netmask

yyy.yyy.yyy.yyy

Set the netmask information for an external print server.

Note: This menu is available only when the printer is attached to an external

print server through the USB port.

ENA Gateway

yyy.yyy.yyy.yyy

Set the gateway information for an external print server.

Note: This menu is available only when the printer is attached to an external

print server through the USB port.

Parallel [x] menu

Note: This menu appears only when an optional parallel card is installed.

Understanding the printer menus 131

Use To

PCL SmartSwitch

O

Set the printer to automatically switch to PCL emulation when a print job

received through a serial port requires it, regardless of the default printer

language.

Notes:

•On is the factory default setting.

•When set to O, the printer does not examine incoming data. The printer

uses PostScript emulation if PS SmartSwitch is set to On. It uses the

default printer language speciﬁed in the Setup menu if PS SmartSwitch is

set to O.

PS SmartSwitch

O

Set the printer to automatically switch to PS emulation when a print job received

through a serial port requires it, regardless of the default printer language.

Notes:

•On is the factory default setting.

•When set to O, the printer does not examine incoming data. The printer

uses PCL emulation if PCL SmartSwitch is set to On. It uses the default

printer language speciﬁed in the Setup menu if PCL SmartSwitch is set to

O.

NPA Mode

O

Auto

Set the printer to perform the special processing required for bidirectional

communication following the conventions deﬁned by the NPA protocol.

Notes:

•Auto is the factory default setting.

•Changing this setting from the printer control panel and then exiting the

menus causes the printer to restart. The menu selection is then updated.

Parallel Buer

Disabled

Auto

3K to [maximum size allowed]

Set the size of the parallel input buer.

Notes:

•Auto is the factory default setting.

•Disabled turns o job buering. Any print jobs already buered on the

printer hard disk are printed before normal processing resumes.

•The parallel buer size setting can be changed in 1‑KB increments.

•The maximum size allowed depends on the amount of memory in the

printer, the size of the other link buers, and whether Resource Save is

set to On or O.

•To increase the maximum size range for the Parallel Buer, disable or

reduce the size of the USB, serial, and network buers.

•Changing this setting from the printer control panel and then exiting the

menus causes the printer to restart. The menu selection is then updated.

Understanding the printer menus 132

Use To

Job Buering

O

Auto

Temporarily store print jobs on the printer hard disk before printing.

Notes:

•O is the factory default setting.

•On buers print jobs on the printer hard disk.

•Auto buers print jobs only if the printer is busy processing data from

another input port.

•Changing this setting from the printer control panel and then exiting the

menus causes the printer to restart. The menu selection is then updated.

Advanced Status

O

Enable bidirectional communication through the parallel port.

Notes:

•On is the factory default setting.

•O disables parallel port negotiation.

Protocol

Standard

Fastbytes

Specify the parallel port protocol.

Notes:

•Fastbytes is the factory default setting. It provides compatibility with most

existing parallel ports and is the recommended setting.

•Standard tries to resolve parallel port communication problems.

Honor Init

O

Determine if the printer honors printer hardware initialization requests from the

computer.

Notes:

•O is the factory default setting.

•The computer requests initialization by activating the Init signal from the

parallel port. Many personal computers activate the Init signal each time

the computer is turned on.

Parallel Mode 2

O

Determine if the parallel port data is sampled on the leading or trailing edge of

a strobe.

Note: On is the factory default setting.

Mac Binary PS

O

Auto

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•Auto is the factory default setting.

•O ﬁlters print jobs using the standard protocol.

•On processes raw binary PostScript print jobs.

ENA Address

yyy.yyy.yyy.yyy

Set the network address information for an external print server.

Note: This menu item is available only if the printer is attached to an external

print server through the USB port.

ENA Netmask

yyy.yyy.yyy.yyy

Set the netmask information for an external print server.

Note: This menu item is available only if the printer is attached to an external

print server through the USB port.

Understanding the printer menus 133

Use To

ENA Gateway

yyy.yyy.yyy.yyy

Set the gateway information for an external print server.

Note: This menu item is available only if the printer is attached to an external

print server through the USB port.

SMTP Setup menu

Use To

Primary SMTP Gateway Specify SMTP server gateway and port information.

Note: 25 is the default SMTP gateway port.

Primary SMTP Gateway Port

Secondary SMTP Gateway

Secondary SMTP Gateway Port

SMTP Timeout

5–30

Specify the amount of time in seconds before the server stops trying

to send an e‑mail.

Note: 30 is the factory default setting.

Reply Address Specify a reply address of up to 128 characters in the e-mail sent by

the printer.

Use SSL

Disabled

Negotiate

Required

Set the printer to use SSL for increased security when connecting to

the SMTP server.

Notes:

•Disabled is the factory default setting.

•When the Negotiate setting is used, the SMTP server

determines if SSL will be used.

SMTP Server Authentication

No authentication required

CRAM‑MD5

Digest‑MD5

NTLM

Kerberos 5

Specify the type of user authentication required for scan to e‑mail

privileges.

Note: “No authentication required” is the factory default setting.

Understanding the printer menus 134

Use To

Device‑Initiated E‑mail

None

Use Device SMTP Credentials

Specify what credentials will be used when communicating to the

SMTP server.

Notes:

•None is the factory default setting for Device‑Initiated E‑mail

and User‑Initiated E‑mail.

•“Device Userid” and “Device password” are used to log in to

the SMTP server when Use Device SMTP Credentials is

selected.

User‑Initiated E‑mail

None

Use Device SMTP Credentials

Use Session User ID and Password

Use Session E‑mail address and

Password

Prompt user

Device Userid

Device password

Kerberos 5 Realm

NTLM Domain

Security menu

Miscellaneous Security Settings menu

Use To

Failure time frame*

Lockout time*

Panel Login Timeout

Remote Login Timeout

Limit the number and time frames of failed login attempts from the printer

control panel before all users are locked out.

Notes:

•“Login failures” speciﬁes the number of failed login attempts before users

are locked out. Settings range from 1–10. 3 attempts is the factory default

setting.

•“Failure time frame” speciﬁes the time frame during which failed login

attempts can be made before users are locked out. Settings range from

1–60 minutes. 5 minutes is the factory default setting.

•“Lockout time” speciﬁes how long users are locked out after exceeding

the login failures limit. Settings range from 1–60 minutes. 5 minutes is the

factory default setting.

•Panel Login Timeout speciﬁes how long the printer remains idle on the

home screen before automatically logging the user o. Settings range

from 1–900 seconds. 3 seconds is the factory default setting.

•Remote Login Timeout speciﬁes how long a remote interface remains

idle before automatically logging the user o. Settings range from 1–120

minutes. 10 minutes is the factory default setting.

Minimum PIN Length

1–16

Limit the digit length of the PIN.

Note: 4 is the factory default setting.

* These menus appear only in touch-screen printer models.

Understanding the printer menus 135

Conﬁdential Print menu

Use To

Max Invalid PIN

O

2–10

Limit the number of times an invalid PIN can be entered.

Notes:

•This menu appears only when a formatted, non-defective printer hard disk is

installed.

•Once the limit is reached, the print jobs for that user name and PIN are deleted.

Conﬁdential Job Expiration

O

1 hour

4 hours

24 hours

1 week

Limit the amount of time a conﬁdential print job stays in the printer before it is deleted.

Notes:

•If the “Conﬁdential Job Expiration” setting is changed while conﬁdential print

jobs reside in the printer RAM or printer hard disk, then the expiration time for

those print jobs does not change to the new default value.

•If the printer is turned o, then all conﬁdential jobs held in the printer RAM are

deleted.

Repeat Job Expiration

O

1 hour

4 hours

24 hours

1 week

Set a time limit on how long the printer stores print jobs.

Verify Job Expiration

O

1 hour

4 hours

24 hours

1 week

Set a time limit on how long the printer stores print jobs needing veriﬁcation.

Reserve Job Expiration

O

1 hour

4 hours

24 hours

1 week

Set a time limit on how long the printer stores print jobs for printing at a later time.

Note: O is the factory default setting.

Understanding the printer menus 136

Security Audit Log menu

Use To

Export Log Let an authorized user export the audit log.

Notes:

•To export the audit log from the printer control panel, connect a ﬂash

drive to the printer.

•You can also download the audit log from the Embedded Web Server,

and then save it on your computer.

Delete Log

Delete now

Do not delete

Specify whether or not audit logs are deleted.

Note: Delete now is the factory default setting.

Conﬁgure Log

Enable Audit

Yes

Enable Remote Syslog

Yes

Remote Syslog Facility

0–23

Severity of events to log

0–7

Specify how and whether or not audit logs are created.

Notes:

•Enable Audit determines if events are recorded in the secure audit log

and remote syslog. No is the factory default setting.

•Enable Remote Syslog determines if logs are sent to a remote server. No

is the factory default setting.

•Remote Syslog Facility determines the value used to send logs to the

remote syslog server. 4 is the factory default setting.

•If the security audit log is activated, then the severity value of each event

is recorded. 4 is the factory default setting.

Erase Temporary Data Files menu

Erase Temporary Data Files deletes only print job data on the printer hard disk that are not currently in use by

the ﬁle system. All permanent data on the printer hard disk are preserved, such as downloaded fonts, macros,

and held jobs.

Note: This menu appears only when a formatted, working printer hard disk is installed.

Use To

Wiping Mode

Auto

Specify the mode for erasing temporary data ﬁles.

Automatic Method

Single pass

Multiple pass

Mark all disk space used by a previous print job. This method does not permit

the ﬁle system to reuse this space until it has been cleared.

Notes:

•“Single pass” is the factory default setting.

•Only automatic wiping enables users to erase temporary data ﬁles

without having to turn o the printer for an extended amount of time.

•Highly conﬁdential information should be erased using only the Multiple

pass method.

Understanding the printer menus 137

Set Date and Time menu

Use To

Current Date and Time Show the current date and time settings for the printer.

Manually Set Date and Time

[input date/time]

Enter the date and time.

Notes:

•For touch‑screen printer models, date and time are set in YYYY-MM-DD

HH:MM format.

•Manually setting the date and time sets Enable NTP to No.

•For non‑touch‑screen printer models, the wizard lets you set the date

and time in YYYY‑MM‑DD‑HH:MM format.

Time Zone

[list of time zones]

Select the time zone.

Note: GMT is the factory default setting for non‑touch‑screen printer models.

Automatically observe DST

O

Set the printer to use the applicable daylight saving time (DST) start and end

times associated with the printer Time Zone setting.

Note: On is the factory default setting.

Enable NTP

O

Enable Network Time Protocol, which synchronizes the clocks of devices on a

network.

Notes:

•On is the factory default setting.

•The setting is turned o if you manually set the date and time.

Understanding the printer menus 138

Settings menu

General Settings menu

Use To

Display Language

English

Francais

Deutsch

Italiano

Espanol

Dansk

Norsk

Nederlands

Svenska

Portuguese

Suomi

Russian

Polski

Greek

Magyar

Turkce

Cesky

Simpliﬁed Chinese

Traditional Chinese

Korean

Japanese

Set the language of the text that appears on the display.

Note: Not all languages are available for all models. You may

need to install special hardware for some languages.

Show Supply Estimates

Show estimates

Do not show estimates

View supplies estimates on the control panel, Embedded Web

Server, menu settings, and device statistics reports.

Eco-Mode

O

Energy

Energy/Paper

Paper

Minimize the use of energy, paper, or specialty media.

Notes:

•O is the factory default setting. This setting resets the

printer to its factory default settings.

•Setting Eco‑Mode to Energy or Paper may aect printer

performance, but not print quality.

Quiet Mode

O

Reduce the printer noise.

Note: O is the factory default setting.

1 This menu item appears only in touch‑screen printer models.

2 This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 139

Use To

Run Initial Setup

Ye s

Run the setup wizard.

Keyboard1

Keyboard Type

English

Francais

Francais Canadien

Deutsch

Italiano

Espanol

Greek

Dansk

Norsk

Nederlands

Svenska

Suomi

Portuguese

Russian

Polski

Swiss German

Swiss French

Korean

Magyar

Turkce

Cesky

Simpliﬁed Chinese

Traditional Chinese

Japanese

Custom Key [x]

Specify a language and custom key information for the

keyboard on the display.

Paper Sizes

Metric

Specify the unit of measurement for paper sizes.

Notes:

•US is the factory default setting.

•The country or region that you selected in the initial

setup wizard determines the initial paper size setting.

1 This menu item appears only in touch‑screen printer models.

2 This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 140

Use To

Displayed Information1

Left side

Right side

Specify the display information in the upper corners of the

home screen.

Select from the following options:

None

IP Address

Hostname

Contact Name

Location

Date/Time

mDNS/DDNS Service Name

Zero Conﬁguration Name

Custom Text [x]

Model Name

Notes:

•IP Address is the factory default setting for Left side.

•Date/Time is the factory default setting for Right side.

Displayed Information1

Custom Text [x]

Specify the text to display in the upper corners of the home

screen.

Note: You can type up to 32 characters.

Displayed Information (continued)1

Black Toner

Specify the display information for Black Toner.

Select from the following options:

When to display

Do not display

Display

Message to display

Default

Alternate

Default

[text entry]

Alternate

[text entry]

Notes:

•Do not display is the factory default setting for When to

display.

•Default is the factory default setting for Message to

display.

1 This menu item appears only in touch‑screen printer models.

2 This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 141

Use To

Displayed Information (continued)1

Paper Jam

Load Paper

Service Errors

Customize the display information for certain menus.

Select from the following options:

Display

Yes

Message to display

Default

Alternate

Default

[text entry]

Alternate

[text entry]

Notes:

•No is the factory default setting for Display.

•Default is the factory default setting for Message to

display.

Home screen customization

Change Language

Search Held Jobs

Held Jobs

USB Drive

Proﬁles and Solutions1

Bookmarks1

Jobs by User1

Forms and Favorites1

Change the icons that appear on the home screen.

Select from the following options:

Display

Do not display

Date Format1

MM‑DD‑YYYY

DD‑MM‑YYYY

YYYY‑MM‑DD

Format the printer date.

Note: MM‑DD‑YYYY is the U.S. factory default setting. DD-

MM-YYYY is the international factory default setting.

Time Format1

12 hour A.M./P.M.

24 hour clock

Format the printer time.

Note: 12 hour A.M./P.M. is the factory default setting.

Screen Brightness1

20–100

Specify the brightness of the display.

Note: 100 is the factory default setting.

Audio Feedback1

Button Feedback

O

Speaker Volume

1–10

Set button volume and feedback.

Notes:

•On is the factory default setting for Button Feedback.

•5 is the factory default setting for Speaker Volume.

1 This menu item appears only in touch‑screen printer models.

2 This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 142

Use To

Show Bookmarks1

Ye s

Specify whether to display Bookmarks from the Held Jobs

area.

Note: Yes is the factory default setting.

Web Page Refresh Rate1

30–300

Specify the number of seconds between Embedded Web

Server refreshes.

Note: 120 is the factory default setting.

Contact Name1Specify a contact name for the printer.

Note: The contact name is stored on the Embedded Web

Server.

Location1Specify the printer location.

Note: The location is stored on the Embedded Web Server.

Alarms1

Alarm Control

Cartridge Alarm

Set an alarm when the printer requires user intervention.

Select from the following options:

O

Single

Continuous

Notes:

•Single is the factory default setting for Alarm Control.

•O is the factory default setting for Cartridge Alarm.

Timeouts

Standby Mode1

Disabled

1–240

Set the duration of idle time before the printer enters a lower

power state.

Note: 15 minutes is the factory default setting.

Timeouts

Sleep Mode

Disabled

1–120

Set the idle time before the printer begins operating in Sleep

Mode.

Notes:

•20 minutes is the factory default setting.

•Disabled appears only when Energy Conserve is set to

O.

•Lower settings conserve more energy, but may require

longer warm‑up times.

Timeouts

Print with Display O

Allow printing with display o

Display on when printing

Print a job with the display turned o.

Note: Display on when printing is the factory default setting.

1 This menu item appears only in touch‑screen printer models.

2 This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 143

Use To

Timeouts

Hibernate Timeout

Disabled

20 minutes

1 hour

2 hours

3 hours

6 hours

1 day

2 days

3 days

1 week

2 weeks

1 month

Set the time before the printer enters Hibernate mode.

Note: 3 days is the factory default setting.

Timeouts

Hibernate Timeout on Connection

Hibernate

Do Not Hibernate

Set the printer to Hibernate mode even if there is an active

Ethernet connection.

Note: Hibernate is the factory default setting.

Timeouts

Screen Timeout

15 sec–300 sec

Set the idle time before the display automatically returns to

Ready state.

Note: 30 seconds is the factory default setting.

Timeouts

Prolong Screen Timeout1

O

Remain in the same location and reset the Screen Timeout

timer instead of returning to the home screen.

Note: O is the factory default setting.

Timeouts

Print Timeout

Disabled

1 sec–255 sec

Set the printer to end a print job after it has been idle for the

speciﬁed amount of time.

Notes:

•90 seconds is the factory default setting.

•When the timer expires, any partially printed page still in

the printer is printed.

•Print Timeout is available only when using PCL

emulation.

Timeouts

Wait Timeout

Disabled

15 sec–65535 sec

Set the time the printer waits to receive data from the host.

Notes:

•40 seconds is the factory default setting.

•Wait Timeout is available only when the printer is using

PostScript emulation.

1 This menu item appears only in touch‑screen printer models.

2 This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 144

Use To

Timeouts

Job Hold Timeout1

5 sec–255 sec

Set the time the printer waits for user intervention before it

holds jobs that require unavailable resources.

Notes:

•30 seconds is the factory default setting.

•This menu item appears only when hard disk is installed.

Error Recovery

Auto Reboot

Reboot when idle

Reboot always

Reboot never

Set the printer to restart when an error occurs.

Note: Reboot always is the factory default setting.

Error Recovery

Max Auto Reboots

1–20

Determine the number of automatic reboots that the printer

can perform.

Note: 2 is the factory default setting.

Print Recovery

Auto Continue

Disabled

5 sec –255 sec

Let the printer automatically continue printing from certain

oine situations when these are not resolved within the

speciﬁed time period.

Note: Disabled is the factory default setting.

Print Recovery

Jam Recovery

O

Auto

Specify whether the printer reprints jammed pages.

Note: Auto is the factory default setting. The printer reprints

jammed pages unless other printer tasks need the memory

required to hold the pages.

Print Recovery

Jam Assist

O

Set the printer to check for jammed paper automatically.

Note: On is the factory default setting.

Print Recovery

Page Protect

O

Set the printer to print the correct output for a page.

Note: O is the factory default setting.

Accessibility Settings1

Prolong Screen Timeout

O

Remain in the same location and reset the Screen Timeout

timer instead of returning to the home screen.

Note: O is the factory default setting.

1 This menu item appears only in touch‑screen printer models.

2 This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 145

Use To

Accessibility Settings1

Speech Rate

Very Slow

Slow

Normal

Fast

Faster

Very Fast

Rapid

Very Rapid

Fastest

Adjust the Voice Guidance speaking rate.

Note: Normal is the factory default setting.

Accessibility Settings1

Headphone Volume

1–10

Set the headphones volume.

Note: 5 is the factory default setting.

Information Sent to Lexmark

Supplies and Page Usage (Anonymous)

O

Send anonymous device usage information to Lexmark.

Note: The default value depends on what you selected

during the initial setup.

Information Sent to Lexmark

Device Performance (Anonymous)

O

Send anonymous device function and error information to

Lexmark.

Note: The default value depends on what you selected

during the initial setup.

Information Sent to Lexmark

Start Send

Stop Send

Set the time for sending anonymous information to Lexmark.

Press Sleep Button

Do nothing

Sleep

Hibernate

Determine how the printer, while in idle state, reacts to a short

press of the Sleep button.

Note: Sleep is the factory default setting.

Press and Hold Sleep Button

Do nothing

Sleep

Hibernate

Determine how the printer, while in idle state, reacts to a long

press of the Sleep button.

Note: Do nothing is the factory default setting.

1 This menu item appears only in touch‑screen printer models.

2 This menu item appears only in non‑touch‑screen printer models.

Understanding the printer menus 146

Use To

Factory Defaults

Do Not Restore

Restore Now

Restore the printer factory default settings.

Notes:

•Do Not Restore is the factory default setting.

•Restore Now returns all printer settings to the factory

default settings except Network/Ports menu settings. All

downloads stored in the RAM are deleted. Downloads

stored in the ﬂash memory or on a hard disk are not

aected.

Custom Home Message2

O

IP Address

Hostname

Contact Name

Location

Zero Conﬁguration Name

Custom Text [x]

Select a custom home message that appears as an alternating

display of the printer status.

Note: O is the factory default setting.

Export Conﬁguration File1

Export

Export conﬁguration ﬁles to a ﬂash drive.

1 This menu item appears only in touch‑screen printer models.

2 This menu item appears only in non‑touch‑screen printer models.

Flash Drive menu

Note: This menu appears only in touch‑screen printer models.

Use To

Copies

1–999

Specify a default number of copies for each print job.

Note: 1 is the factory default setting.

Paper Source

Tray [x]

Multipurpose Feeder

Manual Paper

Manual Envelope

Set a default paper source for all print jobs.

Note: Tray 1 (standard tray) is the factory default setting.

Collate

(1,1,1) (2,2,2)

(1,2,3) (1,2,3)

Stack the pages of a print job in sequence when printing multiple copies.

Note: “(1,2,3) (1,2,3)” is the factory default setting.

Sides (Duplex)

1 sided

2 sided

Specify whether prints are on one side or on both sides of the paper.

Note: 1 sided is the factory default setting.

Understanding the printer menus 147

Use To

Duplex Binding

Long Edge

Short Edge

Deﬁne binding for duplexed pages in relation to paper orientation.

Notes:

•Long Edge is the factory default setting. Long Edge assumes binding

along the long edge of the page (left edge for portrait and top edge for

landscape).

•Short Edge assumes binding along the short edge of the page (top edge

for portrait and left edge for landscape).

Paper Saver Orientation

Auto

Landscape

Portrait

Specify the orientation of a multiple‑page document.

Note: Auto is the factory default setting. The printer chooses between

portrait and landscape.

Paper Saver

O

2‑Up

3‑Up

4‑Up

6‑Up

9‑Up

12‑Up

16‑Up

Specify that multiple‑page images be printed on one side of a paper.

Notes:

•O is the factory default setting.

•The number selected is the number of page images that will print per

side.

Paper Saver Border

None

Solid

Print a border on each page image.

Note: None is the factory default setting.

Paper Saver Ordering

Horizontal

Reverse Horizontal

Reverse Vertical

Vertical

Specify the positioning of multiple‑page images.

Notes:

•Horizontal is the factory default setting.

•Positioning depends on the number of page images and whether they

are in portrait or landscape orientation.

Separator Sheets

O

Between Copies

Between Jobs

Between Pages

Specify whether blank separator sheets are inserted.

Notes:

•O is the factory default setting. No separator sheets are included in the

print job.

•Between Copies inserts a blank sheet between each copy of a print job if

Collate is set to “(1,2,3) (1,2,3).” If Collate is set to “(1,1,1) (2,2,2),” then a

blank page is inserted between each set of printed pages, such as after

all page 1's and after all page 2's.

•Between Jobs inserts a blank sheet between print jobs.

•Between Pages inserts a blank sheet between each page of the print job.

This setting is useful when printing transparencies or inserting blank

pages in a document for notes.

Understanding the printer menus 148

Use To

Separator Sheet Source

Tray [x]

Multipurpose Feeder

Specify the paper source for separator sheets.

Notes:

•Tray 1 (standard tray) is the factory default setting.

•From the Paper menu, Conﬁgure MP must be set to Cassette in order for

Multipurpose Feeder to appear as a menu setting.

Blank Pages

Do Not Print

Specify whether blank pages are inserted in a print job.

Note: Do Not Print is the factory default setting.

Print Settings

Setup menu

Use To

Printer Language

PCL Emulation

PS Emulation

Set the default printer language.

Notes:

•PCL Emulation is the factory default setting.

•PostScript emulation uses a PostScript interpreter for

processing print jobs.

•PCL Emulation uses a PCL interpreter for processing

print jobs.

•Setting a printer language default does not prevent a

software program from sending print jobs that use

another printer language.

Print Area

Normal

Whole Page

Set the logical and physical printable area.

Notes:

•Normal is the factory default setting. When attempting to

print data in the non‑printable area deﬁned by the

Normal setting, the printer clips the image at the

boundary.

•Whole Page allows the image to be moved into the

non‑printable area deﬁned by the Normal setting. This

setting aects only pages printed using a PCL 5e

interpreter and has no eect on pages printed using the

PCL XL or PostScript interpreter.

Understanding the printer menus 149

Use To

Download Target

RAM

Flash

Set the storage location for downloads.

Notes:

•RAM is the factory default setting. Storing downloads in

the RAM is temporary.

•Storing downloads in a ﬂash memory or on a printer hard

disk places them in permanent storage. Downloads

remain in the ﬂash memory or printer hard disk even

when the printer is turned o.

•This menu item appears only when a ﬂash or disk option

is installed.

Resource Save

O

Specify how the printer handles temporary downloads, such

as fonts and macros stored in the RAM, when the printer

receives a print job that requires more memory than is

available.

Notes:

•O is the factory default setting. O sets the printer to

retain downloads only until memory is needed.

Downloads are deleted in order to process print jobs.

•On sets the printer to retain downloads during language

changes and printer resets. If the printer runs out of

memory, then Memory Full 38 appears on the printer

display, but downloads are not deleted.

Print All Order

Alphabetical

Oldest First

Newest First

Specify the order in which held and conﬁdential jobs are

printed when Print All Order is selected.

Note: Alphabetical is the factory default setting.

Finishing menu

Use To

Sides (Duplex)

1 sided

2 sided

Specify whether two‑sided printing is set as the default for all print jobs.

Notes:

•1 sided is the factory default setting.

•You can set two‑sided printing from the printer software.

Duplex Binding

Long Edge

Short Edge

Deﬁne the way two‑sided pages are bound and printed.

Notes:

•Long Edge is the factory default setting. Long Edge binds pages along

their long edge (left edge for portrait and top edge for landscape).

•Short Edge binds pages along their short edge (top edge for portrait and

left edge for landscape).

Copies

1–999

Specify the default number of copies for each print job.

Note: 1 is the factory default setting.

Understanding the printer menus 150

Use To

Blank Pages

Do Not Print

Specify whether to insert blank pages in a print job.

Note: Do Not Print is the factory default setting.

Collate

(1,1,1) (2,2,2)

(1,2,3) (1,2,3)

Stack the pages of a print job in sequence when printing multiple copies.

Note: (1,2,3) (1,2,3) is the factory default setting.

Separator Sheets

O

Between Copies

Between Jobs

Between Pages

Specify whether to insert blank separator sheets.

Notes:

•O is the factory default setting.

•Between Copies inserts a blank sheet between each copy of a print job if

Collate is set to (1,1,1) (2,2,2). If Collate is set to (1,2,3) (1,2,3), then a blank

page is inserted between each set of printed pages.

•Between Jobs inserts a blank sheet between print jobs.

•Between Pages inserts a blank sheet between each page of a print job.

This setting is useful when printing transparencies or when inserting

blank pages in a document.

Separator Source

Tray [x]

MP Feeder

Specify the paper source for separator sheets.

Note: Tray 1 (standard tray) is the factory default setting.

Paper Saver

O

2‑Up

3‑Up

4‑Up

6‑Up

9‑Up

12‑Up

16‑Up

Print multiple‑page images on one side of a paper.

Notes:

•O is the factory default setting.

•The number selected is the number of page images that print per side.

Paper Saver Ordering

Horizontal

Reverse Horizontal

Reverse Vertical

Vertical

Specify the positioning of multiple‑page images when using Paper Saver.

Notes:

•Horizontal is the factory default setting.

•Positioning depends on the number of page images and whether they

are in portrait or landscape orientation.

Paper Saver Orientation

Auto

Landscape

Portrait

Specify the orientation of a multiple‑page document.

Note: Auto is the factory default setting. The printer chooses between

portrait and landscape.

Paper Saver Border

None

Solid

Print a border when using Paper Saver.

Note: None is the factory default setting.

Understanding the printer menus 151

Quality menu

Use To

Print Resolution

300 dpi

600 dpi

1200 dpi

1200 Image Q

2400 Image Q

Specify the printed output resolution in dots per inch.

Note: 600 dpi is the factory default setting.

Pixel Boost

O

Fonts

Horizontally

Vertically

Both directions

Enable more pixels to print in clusters for clarity, in order to enhance images

horizontally or vertically, or to enhance fonts.

Note: O is the factory default setting.

Toner Darkness

1–10

Lighten or darken the printed output.

Notes:

•8 is the factory default setting.

•Selecting a smaller number can help conserve toner.

Enhance Fine Lines

O

Enable a print mode preferable for ﬁles such as architectural drawings, maps,

electrical circuit diagrams, and ﬂow charts.

Notes:

•O is the factory default setting.

•To set this option using the Embedded Web Server, type the network printer

IP address in the Web browser address ﬁeld.

Gray Correction

Auto

O

Automatically adjust the contrast enhancement applied to images.

Note: Auto is the factory default setting.

Brightness

‑6 to 6

Adjust the printed output either by lightening or darkening it. You can conserve

toner by lightening the output.

Note: 0 is the factory default setting.

Contrast

0–5

Adjust the contrast of printed objects.

Note: 0 is the factory default setting.

Job Accounting menu

Note: This menu item appears only when a printer hard disk is installed. Make sure that the hard disk is not

read/write‑ or write‑protected.

Use To

Job Accounting Log

O

Set if the printer creates a log of the print jobs it receives.

Note: O is the factory default setting.

Understanding the printer menus 152

Use To

Job Accounting Utilities Print and delete log ﬁles or export them to a ﬂash drive.

Accounting Log Frequency

Daily

Weekly

Monthly

Set how often a log ﬁle is created.

Note: Monthly is the factory default setting.

Log Action at End of Frequency

None

E‑mail Current Log

E‑mail & Delete Current Log

Post Current Log

Post & Delete Current Log

Set how the printer responds when the frequency threshold expires.

Note: None is the factory default setting.

Log Near Full Level

O

1–99

Specify the maximum size of the log ﬁle before the printer executes the Log

Action at Near Full.

Note: 5 is the factory default setting.

Log Action at Near Full

None

E‑mail Current Log

E‑mail & Delete Current Log

E‑mail & Delete Oldest Log

Post Current Log

Post & Delete Current Log

Post & Delete Oldest Log

Delete Current Log

Delete Oldest Log

Delete All Logs

Delete All But Current

Set how the printer responds when the hard disk is nearly full.

Notes:

•None is the factory default setting.

•The value deﬁned in Log Near Full Level determines when this action is

triggered.

Log Action at Full

None

E‑mail & Delete Current Log

E‑mail & Delete Oldest Log

Post & Delete Current Log

Post & Delete Oldest Log

Delete Current Log

Delete Oldest Log

Delete All Logs

Delete All But Current

Set how the printer responds when disk usage reaches the maximum limit

(100MB).

Note: None is the factory default setting.

URL to Post Logs Set where the printer posts job accounting logs.

E‑mail to Send Logs Specify the e‑mail address to which the device sends job accounting logs.

Log File Preﬁx Specify the preﬁx you want for the log ﬁle name.

Note: The current host name deﬁned in the TCP/IP menu is used as the

default log ﬁle preﬁx.

Understanding the printer menus 153

Utilities menu

Use To

Remove Held Jobs

Conﬁdential

Held

Not Restored

All

Delete conﬁdential and held jobs from the printer hard disk.

Notes:

•Selecting a setting aects only print jobs that are resident in the printer.

Bookmarks, print jobs on ﬂash drives, and other types of held jobs are

not aected.

•Not Restored removes all Print and Hold jobs that are not restored from

the printer hard disk or memory.

Format Flash

Ye s

Format the ﬂash memory.

Warning—Potential Damage: Do not turn o the printer while the ﬂash

memory is being formatted.

Notes:

•Yes deletes all data stored in ﬂash memory.

•No cancels the format request.

•Flash memory refers to the memory added by installing a ﬂash memory

card in the printer.

•The ﬂash memory option card must not be read/write‑ or write‑protected.

•This menu item appears only when a non‑defective ﬂash memory card is

installed.

Delete Downloads on Disk

Delete Now

Do Not Delete

Delete downloads from the printer hard disk, including all held jobs, buered

jobs, and parked jobs.

Notes:

•Delete Now sets the printer to delete the downloads and allows the

display to return to the originating screen after the deletion.

•Do Not Delete sets the printer display to return to the main Utilities menu

for touch‑screen printer models. When selected in non‑touch‑screen

printer models, Do Not Delete sets the printer to return to the originating

screen after the deletion.

Activate Hex Trace Assist in isolating the source of a print job problem.

Notes:

•When activated, all data sent to the printer is printed in hexadecimal and

character representation, and control codes are not executed.

•To exit or deactivate Hex Trace, turn o or reset the printer.

Coverage Estimator

O

Provide an estimate of the percentage coverage of toner on a page. The

estimate is printed on a separate page at the end of each print job.

Note: O is the factory default setting.

Understanding the printer menus 154

XPS menu

Use To

Print Error Pages

O

Print a page containing information on errors, including XML markup errors.

Note: O is the factory default setting.

PDF menu

Use To

Scale to Fit

Ye s

Scale page content to ﬁt the selected paper size.

Note: No is the factory default setting.

Annotations

Do Not Print

Print annotations in a PDF.

Note: Do Not Print is the factory default setting.

PostScript menu

Use To

Print PS Error

O

Print a page containing the PostScript error.

Note: O is the factory default setting.

Lock PS Startup Mode

O

Disable the SysStart ﬁle.

Note: O is the factory default setting.

Font Priority

Resident

Flash/Disk

Establish the font search order.

Notes:

•Resident is the factory default setting.

•This menu item is available only when a formatted ﬂash memory

option card or printer hard disk is installed and operating properly.

•Make sure the ﬂash memory option or printer hard disk is not

read/write‑, write‑, or password‑protected.

•Job Buer Size must not be set to 100%.

Understanding the printer menus 155

PCL Emul menu

Use To

Font Source

Resident

Download

Flash

All

Specify the set of fonts used by the Font Name menu.

Notes:

•“Resident” is the factory default setting. “Resident” shows the factory

default set of fonts downloaded in the RAM.

•“Download” shows all the fonts downloaded in the RAM.

•“Flash” shows all fonts resident in that option. The optional ﬂash

memory card must be properly formatted and cannot be read/write‑,

write‑, or password‑protected.

•“All” shows all fonts available to any option.

Font Name

Courier 10

Identify a speciﬁc font and the option where it is stored.

Note: Courier 10 is the factory default setting. Courier 10 shows the font

name, font ID, and the storage location in the printer. The font source

abbreviation is R for Resident, F for Flash, and D for Download.

Symbol Set

10U PC‑8

12U PC‑850

Specify the symbol set for each font name.

Notes:

•10U PC‑8 is the U.S. factory default setting. 12U PC‑850 is the

international factory default setting.

•A symbol set is a set of alphabetic and numeric characters,

punctuation, and special symbols. Symbol sets support the dierent

languages or speciﬁc program, such as math symbols for scientiﬁc

text. Only the supported symbol sets are shown.

PCL Emulation Settings

Point Size

1.00–1008.00

Change the point size for scalable typographic fonts.

Notes:

•12 is the factory default setting.

•Point size refers to the height of the characters in the font. One point

equals approximately 0.014 inch.

•Point sizes can be increased or decreased in 0.25‑point increments.

PCL Emulation Settings

Pitch

0.08–100

Specify the font pitch for scalable monospaced fonts.

Notes:

•10 is the factory default setting.

•Pitch refers to the number of ﬁxed‑space characters per inch (cpi).

•Pitch can be increased or decreased in 0.01‑cpi increments.

•For non‑scalable monospaced fonts, the pitch appears on the

display but it cannot be changed.

PCL Emulation Settings

Orientation

Portrait

Landscape

Specify the orientation of text and graphics on the page.

Notes:

•Portrait is the factory default setting. Portrait prints text and graphics

parallel to the short edge of the page.

•Landscape prints text and graphics parallel to the long edge of the

page.

Understanding the printer menus 156

Use To

PCL Emulation Settings

Lines per Page

1–255

Specify the number of lines that print on each page.

Notes:

•60 is the U.S. factory default setting. 64 is the international default

setting.

•The printer sets the amount of space between each line based on

the Lines per Page, Paper Size, and Orientation settings. Select the

Paper Size and Orientation you want before setting Lines per Page.

PCL Emulation Settings

A4 Width

198 mm

203 mm

Set the printer to print on A4‑size paper.

Notes:

•198 mm is the factory default setting.

•The 203‑mm setting sets the width of the page to allow printing of

eighty 10‑pitch characters.

PCL Emulation Settings

Auto CR after LF

O

Specify whether the printer automatically performs a carriage return (CR)

after a line feed (LF) control command.

Note: O is the factory default setting.

PCL Emulation Settings

Auto LF after CR

O

Specify whether the printer automatically performs a line feed (LF) after a

carriage return (CR) control command.

Note: O is the factory default setting.

Tray Renumber

Assign Multipurpose Feeder

O

None

0–199

Assign Tray [x]

O

None

0–199

Assign Manual Paper

O

None

0–199

Assign Manual Env

O

None

0–199

Conﬁgure the printer to work with printer software or programs that use

dierent source assignments for trays and feeders.

Notes:

•O is the factory default setting.

•None cannot be selected. It is only displayed when it is selected by

the PCL 5 interpreter. It also ignores the Select Paper Feed

command.

•0–199 allows a custom setting to be assigned.

Understanding the printer menus 157

Use To

Tray Renumber

View Factory Defaults

MPF Default = 8

T1 Default = 1

T2 Default = 4

T3 Default = 5

T4 Default = 20

T5 Default = 21

Env Default = 6

MPaper Default = 2

MEnv Default = 3

Display the factory default setting assigned to each tray or feeder.

Tray Renumber

Restore Defaults

Yes

Restore all tray and feeder assignments to their factory default settings.

HTML menu

Use To

Font Name

Albertus MT

Antique Olive

Apple Chancery

Arial MT

Avant Garde

Bodoni

Bookman

Chicago

Clarendon

Cooper Black

Copperplate

Coronet

Courier

Eurostile

Garamond

Geneva

Gill Sans

Goudy

Helvetica

Hoeﬂer Text

Intl CG Times

Intl Courier

Intl Univers

Joanna MT

Letter Gothic

Lubalin Graph

Marigold

MonaLisa Recut

Monaco

New CenturySbk

New York

Optima

Oxford

Palatino

StempelGaramond

Tay

Times

TimesNewRoman

Univers

Zapf Chancery

NewSansMTCS

NewSansMTCT

New SansMTJA

NewSansMTKO

Set the default font for HTML documents.

Note: The Times font is used in HTML documents that do

not specify a font.

Understanding the printer menus 158

Use To

Font Size

1–255 pt

Set the default font size for HTML documents.

Notes:

•12 pt is the factory default setting.

•Font size can be increased in 1‑point increments.

Scale

1–400%

Scale the default font for HTML documents.

Notes:

•100% is the factory default setting.

•Scaling can be increased in 1% increments.

Orientation

Portrait

Landscape

Set the page orientation for HTML documents.

Note: Portrait is the factory default setting.

Margin Size

8–255 mm

Set the page margin for HTML documents.

Notes:

•19 mm is the factory default setting.

•Margin size can be increased in 1‑mm increments.

Backgrounds

Do Not Print

Specify whether to print backgrounds on HTML documents.

Note: Print is the factory default setting.

Image menu

Use To

Auto Fit

O

Select the optimal paper size, scaling, and orientation.

Note: On is the factory default setting. It overrides scaling and orientation

settings for some images.

Invert

O

Invert bitonal monochrome images.

Notes:

•O is the factory default setting.

•This setting does not apply to GIF or JPEG images.

Scaling

Anchor Top Left

Best Fit

Anchor Center

Fit Height/Width

Fit Height

Fit Width

Scale the image to ﬁt the selected paper size.

Notes:

•Best Fit is the factory default setting.

•When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Understanding the printer menus 159

Use To

Orientation

Portrait

Landscape

Reverse Portrait

Reverse Landscape

Set the image orientation.

Note: Portrait is the factory default setting.

Help menu

Menu item Description

Print All Guides Prints all the guides

Print Quality Provides information about solving print quality issues

Printing Guide Provides information about loading paper and other specialty media

Media Guide Provides a list of the paper sizes supported in trays and feeders

Print Defects Guide Provides a template for determining the cause of repeating print quality

defects, and lists settings that can be used to adjust print quality

Menu Map Provides a list of the control panel menus and settings

Information Guide Provides help in locating additional information

Connection Guide Provides information about connecting the printer locally (USB) or to a

network

Moving Guide Provides instructions for safely moving the printer

Supplies Guide Provides information about ordering supplies

Understanding the printer menus 160

Saving money and the environment

Saving paper and toner

Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can

signiﬁcantly reduce your carbon footprint by using recycled paper and the following printing suggestions, such

as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.

For information on how you can quickly save paper and energy using one printer setting, see “Using Eco‑Mode”

on page 98.

Using recycled paper

As an environmentally conscious company, Lexmark supports the use of recycled oce paper produced

speciﬁcally for use in laser printers. For more information on recycled papers that work well with your printer,

see “Using recycled paper and other oce papers” on page 110.

Conserving supplies

•Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

•Print multiple pages on a single sheet of paper.

•Use the preview feature to see how the document looks like before printing it.

•Print one copy of the document to check its content and format for accuracy.

Recycling

Lexmark provides collection programs and environmentally progressive approaches to recycling. For more

information, see:

•The Notices chapter

•The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment

•The Lexmark recycling program at www.lexmark.com/recycle

Recycling Lexmark products

To return Lexmark products for recycling:

1Go to www.lexmark.com/recycle.

2Select the product you want to recycle.

Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be

recycled through your local recycling center.

Saving money and the environment 161

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are

transported in the most ecient and environmentally sensitive manner and that there is less packaging to

dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource

savings.

Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your

area.

The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist

in your area.

When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle

the box.

Returning Lexmark cartridges for reuse or recycling

The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse

or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or

demanufactured for recycling. The boxes used to return the cartridges are also recycled.

To return Lexmark cartridges for reuse or recycling, do the following:

1Go to www.lexmark.com/recycle.

2Select the product that you want to recycle.

Saving money and the environment 162

Maintaining the printer

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

Notes:

•Perform this task after every few months.

•Damage to the printer caused by improper handling is not covered by the printer warranty.

1Turn o the printer, and then unplug the power cord from the electrical outlet.

2Remove paper from the standard bin and multipurpose feeder.

3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4Wipe the outside of the printer with a damp, soft, lint‑free cloth.

Notes:

•Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer.

•Make sure that all areas of the printer are dry after cleaning.

5Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

Ordering parts and supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized

supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where

you purchased the printer.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party

supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. Use

of third-party supplies or parts can aect warranty coverage. Damage caused by the use of third-party supplies

or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and

parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage

beyond the intended life may damage your Lexmark printer or its associated components.

Maintaining the printer 163

Ordering toner cartridges

Notes:

•The estimated cartridge yield is based on the ISO/IEC 19752 standard.

•Extremely low print coverage for extended periods of time may negatively aect actual yield.

MS510 and MS610 Return program toner cartridges

Item United

States and

Canada

European

Economic

Area (EEA+)

Rest of Europe,

Middle East,

and Africa

(RoEMEA)

Latin America

Distribution

(LAD)

Rest of Asia

Paciﬁc (RoAP)

Australia and

New Zealand

(ANZ)

Toner cartridge 50F1000 50F2000 50F5H00 50F4000 50F3000 50F3000

High yield

toner cartridge

50F1H00 50F2H00 50F5H00 50F4H00 50F3H00 50F3H00

Extra high yield

toner cartridge

50F1U00 50F2X00 50F5X00 50F4X00 50F3X00 50F3X00

Ultra high yield

toner cartridge

50F1U00 50F2U00 50F5U00 50F4U00 50F3U00 50F3U00

For more information on countries located in each region, go to www.lexmark.com/regions.

MS510 and MS610 Regular toner cartridges

Item Worldwide

Ultra high yield toner cartridge 50F0UA0

For more information on countries located in each region, go to www.lexmark.com/regions.

MS517 and MS617 Return program toner cartridges

Item United

States and

Canada

European

Economic

Area (EEA+)

Rest of Europe,

Middle East,

and Africa

(RoEMEA)

Latin America

Distribution

(LAD)

Rest of Asia

Paciﬁc

(RoAP)

Australia and

New Zealand

(ANZ)

Toner

cartridge

51B1000 51B2000 51B5000 51B4000 51B3000 51B6000

High yield

toner cartridge

51B1H00 51B2H00 51B5H00 51B4H00 51B3H00 51B6H00

Extra high

yield toner

cartridge

51B1X00 51B2X00 51B5X00 51B4X00 51B3X00 51B6X00

For more information on countries located in each region, go to www.lexmark.com/regions.

Maintaining the printer 164

MS517 and MS617 Regular toner cartridges

Item Worldwide

Extra high yield toner cartridge 51B0XA0

For more information on countries located in each region, go to www.lexmark.com/regions.

Ordering an imaging unit

Extremely low print coverage for extended periods of time may cause imaging unit parts to fail prior to

exhaustion of toner from toner cartridge.

For more information on replacing the imaging unit, see the instruction sheet that came with the supply.

Part name Lexmark Return Program Regular

Imaging unit 500Z 500ZA

Ordering a maintenance kit

Notes:

•Using certain types of paper may require more frequent replacement of the maintenance kit.

•The separator roller, fuser, pick rollers, transfer roller, and redrive assembly are all included in the

maintenance kit. They can be individually ordered and replaced if necessary.

•Contact your service representative to replace the maintenance kit.

Printer model Part number

MS510dn, MS517dn (100v) 40X8439*

MS610dn, MS617dn (100v) 40X8440*

MS610de (100v) 40X8441*

MS510dn, MS517dn (110v) 40X8281

MS610dn, MS617dn (110v) 40X8433

MS610de (110v) 40X8434

MS510dn, MS517dn (220v) 40X8282

MS610dn, MS617dn (220v) 40X8435

MS610de (220v) 40X8436

* This kit is available only in Japan.

Estimated number of remaining pages

The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy

may vary signiﬁcantly and is dependent on many factors, such as actual document content, print quality settings,

and other printer settings.

Maintaining the printer 165

The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption

is dierent from the historical printing consumption. Consider the variable level of accuracy before purchasing

or replacing supplies based on the estimate. Until an adequate print history is obtained on the printer, initial

estimates assume future supplies consumption based on the International Organization for Standardization*

test methods and page content.

* Average continuous black declared cartridge yield in accordance with ISO/IEC 19752.

Storing supplies

Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing

until you are ready to use them.

Do not expose supplies to:

•Direct sunlight

•Temperatures above 35°C (95°F)

•High humidity above 80%

•Salty air

•Corrosive gases

•Heavy dust

Replacing supplies

Replacing the toner cartridge

1Press the button on the right side of the printer, and then open the front door.

Maintaining the printer 166

2Pull the toner cartridge out using the handle.

3Unpack the toner cartridge, and then remove all packing materials.

4Shake the new cartridge to redistribute the toner.

5Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the

side rails inside the printer.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

6Close the front door.

Maintaining the printer 167

Replacing the imaging unit

1Press the button on the right side of the printer, and then open the front door.

2Pull the toner cartridge out using the handle.

3Lift the green handle, and then pull the imaging unit out of the printer.

Maintaining the printer 168

4Unpack the new imaging unit, and then shake it.

5Remove all packing materials from the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the print

quality of future print jobs.

6Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the

arrows on the side rails inside the printer.

Maintaining the printer 169

7Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the

side rails inside the printer.

8Close the front door.

Moving the printer

Moving the printer to another location

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or

more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays, then lift the printer o the

trays. Do not try to lift the printer and the trays at the same time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Maintaining the printer 170

Shipping the printer

When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.

Maintaining the printer 171

Clearing jams

Avoiding jams

Load paper properly

•Make sure that the paper lies ﬂat in the tray.

Correct loading of paper Incorrect loading of paper

•Do not load or remove a tray while the printer is printing.

•Do not load too much paper. Make sure that the stack height is below the maximum paper ﬁll indicator.

•Do not slide paper into the tray. Load paper as shown in the illustration.

•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or

envelopes.

•Push the tray ﬁrmly into the printer after loading paper.

Clearing jams 172

Use recommended paper

•Use only recommended paper or specialty media.

•Do not load paper that is wrinkled, creased, damp, bent, or curled.

•Flex, fan, and align the paper edges before loading.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, weights, or types in the same tray.

•Make sure that the paper size and type are set correctly on the computer or printer control panel.

•Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:

•When Jam Assist is set to On, the printer automatically ﬂushes blank pages or pages with partial prints

after a jammed page has been cleared. Check your printed output for blank pages.

•When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Jam location

1Standard bin

2Multipurpose feeder

3Tray 1

4Tray [x]

5Front door

6Rear door

Clearing jams 173

Paper jam in the front door

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

1Open the front door.

2Remove the toner cartridge.

3Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Clearing jams 174

Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit.

Doing so may aect the quality of future print jobs.

4Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

5Insert the imaging unit.

Note: Use the arrows inside the printer as guides.

Clearing jams 175

6Insert the toner cartridge.

7Close the front door.

8If necessary, press on the control panel.

Paper jam in the rear door

1Open the rear door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 176

3Close the rear door.

4If necessary, press on the control panel.

Paper jam in the standard bin

1Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

2If necessary, press on the control panel.

Clearing jams 177

Paper jam in the duplex unit

1Remove the tray.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Insert the tray.

Clearing jams 178

Paper jam in trays

1Remove the tray.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Insert the tray.

4If necessary, press on the control panel.

Paper jam in the multipurpose feeder

1Remove paper from the multipurpose feeder.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 179

3Flex, fan, and align the paper edges before loading.

4Reload paper, and then adjust the paper guide.

5If necessary, press on the control panel.

Clearing jams 180

Troubleshooting

Understanding the printer messages

Cartridge, imaging unit mismatch [41.xy]

1Check if both the toner cartridge and imaging unit are Lexmark-authorized MICR (magnetic ink character

recognition) supplies or non-MICR supplies.

2Change the toner cartridge or imaging unit so that both are Lexmark-authorized MICR supplies or

non‑MICR supplies.

Notes:

•For a list of supported supplies, see the “Ordering supplies” section of the User's Guide or go to

www.lexmark.com.

•For more information on MICR, go to www.lexmark.com.

Cartridge nearly low [88.xy]

If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

Cartridge low [88.xy]

You may need to order a toner cartridge. If necessary, select Continue on the printer control panel to clear

the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm.

Cartridge very low, [x] estimated pages remain [88.xy]

You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies”

section of the User’s Guide.

If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

Change [paper source] to [custom type name] load [orientation]

Try one or more of the following:

•Load the correct size and type of paper in the tray, and then press on the control panel.

Note: Make sure the paper size and type settings are speciﬁed in the Paper menu on the control

panel.

•Select Use current [paper source] on the control panel to clear the message and continue printing

using the current size and type of paper in the tray.

Troubleshooting 181

•Cancel the print job.

Change [paper source] to [custom string] load [orientation]

Try one or more of the following:

•Load the correct size and type of paper in the tray, and then press on the control panel.

Note: Make sure the paper size and type settings are speciﬁed in the Paper menu on the control

panel.

•Select Use current [paper source] on the control panel to clear the message and continue printing

using the current size and type of paper in the tray.

•Cancel the print job.

Change [paper source] to [paper size] load [orientation]

Try one or more of the following:

•Load the correct size and type of paper in the tray, and then press on the control panel.

Note: Make sure the paper size and type settings are speciﬁed in the Paper menu on the control

panel.

•Select Use current [paper source] on the control panel to clear the message and continue printing

using the current size and type of paper in the tray.

•Cancel the print job.

Change [paper source] to [paper type] [paper size] load [orientation]

Try one or more of the following:

•Load the correct size and type of paper in the tray, and then press on the control panel.

Note: Make sure the paper size and type settings are speciﬁed in the Paper menu on the control

panel.

•Select Use current [paper source] on the control panel to clear the message and continue printing

using the current size and type of paper in the tray.

•Cancel the print job.

Close front door

Close the front door of the printer.

Troubleshooting 182

Complex page, some data may not have printed [39]

Try one or more of the following:

•From the printer control panel, select Continue to ignore the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

•Cancel the current print job. For non‑touch‑screen printer models, press to conﬁrm.

•Install additional printer memory.

Conﬁguration change, some held jobs were not restored [57]

Held jobs are invalidated because of any of the following possible changes in the printer:

•The printer ﬁrmware has been updated.

•The tray for the print job is removed.

•The print job is sent from a ﬂash drive that is no longer attached to the USB port.

•The printer hard disk contains print jobs that were stored when the hard disk was installed in a dierent

printer model.

From the printer control panel, select Continue to clear the message. For non-touch-screen printer models,

press to conﬁrm.

Defective ﬂash detected [51]

Try one or more of the following:

•Replace the defective ﬂash memory card.

•From the printer control panel, select Continue to ignore the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

•Cancel the current print job.

Error reading USB drive. Remove USB.

An unsupported USB device is inserted. Remove the USB device, and then insert a supported one.

Error reading USB hub. Remove hub.

An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one.

Imaging unit low [84.xy]

You may need to order an imaging unit. If necessary, select Continue on the printer control panel to clear

the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm.

Troubleshooting 183

Imaging unit nearly low [84.xy]

If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

Imaging unit very low, [x] estimated pages remain [84.xy]

You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies"

section of the User’s Guide.

If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

Incorrect paper size, open [paper source] [34]

Note: The paper source can be a tray or a feeder.

Try one or more of the following:

•Load the correct size of paper in the paper source.

•From the printer control panel, select Continue to clear the message and print using a dierent paper

source. For non‑touch‑screen printer models, press to conﬁrm.

•Check the length and width guides of the paper source and make sure the paper is loaded properly.

•Make sure the correct paper size and type are speciﬁed in the Printing Preferences or in the Print dialog.

•Make sure the paper size and type are speciﬁed in the Paper menu on the printer control panel.

•Make sure that the paper size is correctly set. For example, if Multipurpose Feeder Size is set to

Universal, then make sure the paper is large enough for the data being printed.

•Cancel the print job.

Insert Tray [x]

Insert the indicated tray into the printer.

Insucient memory to support Resource Save feature [35]

Install additional printer memory or select Continue on the printer control panel to disable Resource Save,

clear the message, and continue printing. For non‑touch‑screen printer models, press to conﬁrm.

Insucient memory to collate job [37]

Try one or more of the following:

•From the printer control panel, select Continue to print the part of the job already stored and begin

collating the rest of the print job. For non‑touch‑screen printer models, press to conﬁrm.

•Cancel the current print job.

Troubleshooting 184

Insucient memory for Flash Memory Defragment operation [37]

Try one or more of the following:

•From the printer control panel, select Continue to stop the defragmentation and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

•Delete fonts, macros, and other data from the printer memory.

•Install additional printer memory.

Insucient memory, some Held Jobs were deleted [37]

The printer deleted some held jobs in order to process current jobs.

Select Continue to clear the message. For non-touch-screen printer models, press to conﬁrm.

Insucient memory, some held jobs will not be restored [37]

Try one or more of the following:

•From the printer control panel, select Continue to clear the message. For non-touch-screen printer

models, press to conﬁrm.

•Delete other held jobs to free up additional printer memory.

Load [paper source] with [custom string] [paper orientation]

Try one or more of the following:

•Load the tray or feeder with the correct size and type of paper.

•To use the tray that has the correct size or type of paper, select Finished loading paper on the printer

control panel. For non‑touch‑screen printer models, press to conﬁrm.

Note: If the printer ﬁnds a tray that has the correct size and type of paper, then it feeds from that

tray. If the printer cannot ﬁnd a tray that has the correct size and type of paper, then it prints from the

default paper source.

•Cancel the current job.

Load [paper source] with [custom type name] [paper orientation]

Try one or more of the following:

•Load the tray or feeder with the correct size and type of paper.

•To use the tray that has the correct size or type of paper, select Finished loading paper on the printer

control panel. For non‑touch‑screen printer models, press to conﬁrm.

Note: If the printer ﬁnds a tray that has the correct size and type of paper, then it feeds from that

tray. If the printer cannot ﬁnd a tray that has the correct size and type of paper, then it prints from the

default paper source.

•Cancel the current job.

Troubleshooting 185

Load [paper source] with [paper size] [paper orientation]

Try one or more of the following:

•Load the tray or feeder with the correct size of paper.

•To use the tray or feeder that has the correct size of paper, select Finished loading paper on the printer

control panel. For non‑touch‑screen printer models, press to conﬁrm.

Note: If the printer ﬁnds a tray that has the correct size and type of paper, then it feeds from that

tray. If the printer cannot ﬁnd a tray that has the correct size and type of paper, then it prints from the

default paper source.

•Cancel the current job.

Load multipurpose feeder with [custom type name] [orientation]

Try one or more of the following:

•Load the multipurpose feeder with the correct paper size and type.

•Depending on your printer model, touch Continue or press to clear the message and continue

printing.

Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints

from an automatically selected tray.

•Cancel the current job.

Load multipurpose feeder with [custom string] [orientation]

Try one or more of the following:

•Load the feeder with the correct paper size and type.

•Depending on your printer model, touch Continue or press to clear the message and continue

printing.

Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints

from an automatically selected tray.

•Cancel the current job.

Load multipurpose feeder with [paper size] [orientation]

Try one or more of the following:

•Load the multipurpose feeder with the correct paper size.

•Depending on your printer model, touch Continue or press to clear the message and continue

printing.

Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints

from an automatically selected tray.

•Cancel the current job.

Troubleshooting 186

Load multipurpose feeder with [paper type] [paper size] [orientation]

Try one or more of the following:

•Load the multipurpose feeder with the correct paper size and type.

•Depending on your printer model, touch Continue or press to clear the message and continue

printing.

Note: If no paper is loaded in the feeder, the printer manually overrides the request, and then prints

from an automatically selected tray.

•Cancel the current job.

Maintenance kit nearly low [80.xy]

For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer

support, and then report the message.

If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer

models, press to conﬁrm.

Maintenance kit low [80.xy]

You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at

http://support.lexmark.com or contact customer support, and then report the message.

If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer

models, press to conﬁrm.

Maintenance kit very low [80.xy]

You may need to replace the maintenance kit very soon. For more information, contact customer support

at http://support.lexmark.com or your service representative.

If necessary, select Continue on the printer control panel to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

Memory full [38]

Try one or more of the following:

•From the printer control panel, select Cancel job to clear the message. For non‑touch‑screen printer

models, press to conﬁrm.

•Install additional printer memory.

Troubleshooting 187

Network [x] software error [54]

Try one or more of the following:

•From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer

models, press to conﬁrm.

•Turn o the printer, wait for about 10 seconds, and then turn the printer back on.

•Update the network ﬁrmware in the printer or print server. For more information, visit the Lexmark

support Web site at http://support.lexmark.com.

Non‑Lexmark [supply type], see User’s Guide [33.xy]

Note: The supply type can be toner cartridge or imaging unit.

The printer has detected a non‑Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-

party supplies or parts may aect the performance, reliability, or life of the printer and its imaging

components. For more information, see “Using genuine Lexmark parts and supplies” on page 163.

All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable

results if third-party supplies or parts are used. Imaging component usage beyond the intended life may

damage your Lexmark printer or associated components.

Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.

Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your

printer, press and hold and the # button on the control panel simultaneously for 15 seconds.

For non‑touch‑screen printer models, press and on the control panel simultaneously for 15 seconds

to clear the message and continue printing.

If you do not want to accept these risks, then remove the third-party supply or part from your printer and

install a genuine Lexmark supply or part.

Note: For a list of supported supplies, see the “Ordering supplies” section or go to www.lexmark.com.

Not enough free space in ﬂash memory for resources [52]

Try one or more of the following:

•From the printer control panel, select Continue to clear the message and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

•Delete fonts, macros, and other data stored in the ﬂash memory.

•Upgrade to a larger capacity ﬂash memory card.

Note: Downloaded fonts and macros that are not previously stored in the ﬂash memory are deleted.

Troubleshooting 188

Parallel port disabled [56]

•Depending on your printer model, touch Continue or press to clear the message and continue

printing.

Notes:

•The printer discards data received through the parallel port.

•Make sure that the Parallel Buer menu is not disabled.

Printer had to restart. Last job may be incomplete.

Select Continue on the control panel to clear the message and continue printing. For non‑touch‑screen

printer models, press to conﬁrm.

For more information, go to http://support.lexmark.com or contact customer support.

Reinstall missing or unresponsive cartridge [31.xy]

Try one or more of the following:

•Check if the toner cartridge is missing. If missing, then install the toner cartridge.

For information on installing the toner cartridge, see the “Replacing supplies” section.

•If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge.

Note: If the message appears after reinstalling the supply, then replace the toner cartridge. The

cartridge may be defective or a non‑genuine Lexmark supply. For more information, see “Using

genuine Lexmark parts and supplies” on page 163.

Reinstall missing or unresponsive imaging unit [31.xy]

Try one or more of the following:

•Check if the imaging unit is missing. If missing, then install the imaging unit.

For information on installing the imaging unit, see the “Replacing supplies” section.

•If the imaging unit is installed, then remove and reinstall the unresponsive imaging unit.

Note: If the message appears after reinstalling the supply, then replace the imaging unit. The

imaging unit may be defective or a non‑genuine Lexmark supply. For more information, see “Using

genuine Lexmark parts and supplies” on page 163.

Remove paper from standard output bin

Remove the paper stack from the standard bin. The printer automatically detects paper removal and

resumes printing.

If removing the paper does not clear the message, then select Continue on the printer control panel. For

non-touch-screen printer models, press to conﬁrm.

Troubleshooting 189

Replace cartridge, 0 estimated pages remain [88.xy]

Replace the toner cartridge to clear the message and continue printing. For more information, see the

instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.

Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s

Guide or visit www.lexmark.com.

Replace cartridge, printer region mismatch [42.xy]

Install a toner cartridge that matches the region number of the printer. x indicates the value of the printer

region. y indicates the value of the cartridge region. x and y can have the following values:

List of printer and toner cartridge regions

Region number Region

0Global

1 United States, Canada

2 European Economic Area (EEA), Switzerland

3 Asia Paciﬁc, Australia, New Zealand

4Latin America

5 Africa, Middle East, rest of Europe

9 Invalid

Notes:

•The x and y values are the .xy of the error code shown on the printer control panel.

•The x and y values must match for printing to continue.

Replace imaging unit, 0 estimated pages remain [84.xy]

Replace the imaging unit to clear the message and continue printing. For more information, see the

instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.

Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the

User’s Guide or visit www.lexmark.com.

Replace maintenance kit [80.xy]

The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or

contact your service representative, and then report the message.

Replace unsupported cartridge [32.xy]

Remove the toner cartridge, and then install a supported one to clear the message and continue printing.

For more information, see the instruction sheet that came with the supply.

Troubleshooting 190

This error can also be caused by installing a genuine Lexmark cartridge, such as a high yield cartridge, that

is not intended to be used in this product.

The following error codes indicate that a non‑genuine Lexmark toner cartridge is installed:

32.13

32.16

32.19

32.22

32.25

32.28

32.31

32.34

32.37

For more information, see “Using genuine Lexmark parts and supplies” on page 163.

Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section or go to

www.lexmark.com.

Replace unsupported imaging unit [32.xy]

Remove the imaging unit, and then install a supported one to clear the message and continue printing. For

more information, see the instruction sheet that came with the supply.

This error can also be caused by installing a genuine Lexmark imaging unit, such as a MICR unit, that is not

intended to be used in this product.

The following error codes indicate that a non‑genuine Lexmark imaging unit is installed:

32.14

32.17

32.20

32.23

32.26

32.29

32.32

32.35

32.38

For more information, see “Using genuine Lexmark parts and supplies” on page 163.

Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section or go to

www.lexmark.com.

Serial option [x] error [54]

Try one or more of the following:

•Make sure that the serial cable is properly connected and is the correct one for the serial port.

•Make sure that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly

on the printer and computer.

Troubleshooting 191

•From the printer control panel, select Continue to continue printing. For non‑touch‑screen printer

models, press to conﬁrm.

•Turn o the printer, and then turn it back on.

SMTP server not set up. Contact system administrator.

From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models,

press to conﬁrm.

Note: If the message appears again, then contact your system support person.

Standard network software error [54]

Try one or more of the following:

•From the printer control panel, press to conﬁrm.

•Unplug the router, wait for 30 seconds, and then plug it back again.

•Turn o the printer, and then turn it back on.

•Update the network ﬁrmware in the printer or the print server. For more information, visit the Lexmark

support Web site at http://support.lexmark.com.

Standard USB port disabled [56]

From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models,

press to conﬁrm.

Notes:

•The printer discards any data received through the USB port.

•Make sure the USB Buer menu is not set to Disabled.

Too many ﬂash options installed [58]

1Turn o the printer.

2Unplug the power cord from the electrical outlet.

3Remove the extra ﬂash memory.

4Connect the power cord to a properly grounded electrical outlet.

5Turn the printer back on.

Too many trays attached [58]

1Turn o the printer.

2Unplug the power cord from the electrical outlet.

Troubleshooting 192

3Remove the extra trays.

4Connect the power cord to a properly grounded electrical outlet.

5Turn the printer back on.

Unformatted ﬂash detected [53]

Try one or more of the following:

•From the printer control, select Continue to stop the defragmentation and continue printing. For

non‑touch‑screen printer models, press to conﬁrm.

•Format the ﬂash memory.

Note: If the error message remains, then the ﬂash memory may be defective and need to be replaced.

Unsupported option in slot [x] [55]

1Turn o the printer.

2Unplug the power cord from the electrical outlet.

3Remove the unsupported option card from the printer controller board, and then replace it with a

supported card.

4Connect the power cord to a properly grounded electrical outlet.

5Turn the printer back on.

Weblink server not set up. Contact system administrator.

Select Continue to clear the message. For non‑touch‑screen printer models, press to conﬁrm.

Note: If the message appears again, then contact your system support person.

Solving printer problems

•“Basic printer problems” on page 194

•“Option problems” on page 196

•“Paper feed problems” on page 199

Troubleshooting 193

Basic printer problems

The printer is not responding

Action Yes No

Step 1

Make sure the printer is turned on.

Is the printer turned on?

Go to step 2. Turn on the printer.

Step 2

Check if the printer is in Sleep mode or Hibernate mode.

Is the printer in Sleep mode or Hibernate mode?

Press the Sleep

button to wake the

printer from Sleep

mode or Hibernate

mode.

Go to step 3.

Step 3

Check if one end of the power cord is plugged into the printer and

the other to a properly grounded electrical outlet.

Is the power cord plugged into the printer and a properly grounded

electrical outlet?

Go to step 4. Plug one end of the

power cord into the

printer and the other

to a properly

grounded electrical

outlet.

Step 4

Check other electrical equipment plugged into the electrical outlet.

Does other electrical equipment work?

Unplug the other

electrical equipment,

and then turn on the

printer. If the printer

does not work, then

reconnect the other

electrical equipment.

Go to step 5.

Step 5

Check if the cables connecting the printer and the computer are

inserted in the correct ports.

Are the cables inserted in the correct ports?

Go to step 6. Make sure to match

the following:

•The USB symbol

on the cable with

the USB symbol

on the printer

•The appropriate

Ethernet cable

with the Ethernet

port

Step 6

Make sure the electrical outlet is not turned o by a switch or

breaker.

Is the electrical outlet turned o by a switch or breaker?

Turn on the switch or

reset the breaker.

Go to step 7.

Troubleshooting 194

Action Yes No

Step 7

Check if the printer is plugged into any surge protectors,

uninterruptible power supplies, or extension cords.

Is the printer plugged into any surge protectors, uninterruptible

power supplies, or extension cords?

Connect the printer

power cord directly

to a properly

grounded electrical

outlet.

Go to step 8.

Step 8

Check if one end of the printer cable is plugged into a port on the

printer and the other to the computer, print server, option, or other

network device.

Is the printer cable securely attached to the printer and the

computer, print server, option, or other network device?

Go to step 9. Connect the printer

cable securely to the

printer and the

computer, print

server, option, or

other network

device.

Step 9

Make sure to install all hardware options properly and remove any

packing material.

Are all hardware options properly installed and all packing material

removed?

Go to step 10. Turn o the printer,

remove all packing

materials, then

reinstall the

hardware options,

and then turn on the

printer.

Step 10

Check if you have selected the correct port settings in the printer

driver.

Are the port settings correct?

Go to step 11. Use correct printer

driver settings.

Step 11

Check the installed printer driver.

Is the correct printer driver installed?

Go to step 12. Install the correct

printer driver.

Step 12

Turn o the printer, then wait for about 10 seconds, and then turn

the printer back on.

Is the printer working?

The problem is

solved.

Contact customer

support.

Troubleshooting 195

Printer display is blank

Action Yes No

Step 1

Press the Sleep button on the printer control panel.

Does Ready appear on the printer display?

The problem is

solved.

Go to step 2.

Step 2

Turn o the printer, then wait for about 10 seconds, and then turn

the printer back on.

Do Please wait and Ready appear on the printer display?

The problem is

solved.

Turn o the printer,

and then contact

customer support.

Option problems

Cannot detect internal option

Action Yes No

Step 1

Turn o the printer, then wait for about 10 seconds, and then turn

on the printer.

Does the internal option operate correctly?

The problem is

solved.

Go to step 2.

Step 2

Check if the internal option is properly installed in the controller

board.

aTurn o the printer using the power switch, and then unplug the

power cord from the electrical outlet.

bMake sure the internal option is installed in the appropriate

connector in the controller board.

cConnect the power cord to the printer, then to a properly

grounded electrical outlet, and then turn on the printer.

Is the internal option properly installed in the controller board?

Go to step 3. Connect the internal

option to the

controller board.

Step 3

Print a menu settings page, and then check to see if the internal

option is listed in the Installed Features list.

Is the internal option listed in the menu settings page?

Go to step 4. Reinstall the internal

option.

Troubleshooting 196

Action Yes No

Step 4

aCheck if the internal option is selected.

It may be necessary to manually add the internal option in the

printer driver to make it available for print jobs. For more

information, see “Adding available options in the print driver”

on page 29.

bResend the print job.

Does the internal option operate correctly?

The problem is

solved.

Contact customer

support.

Tray problems

Action Yes No

Step 1

aOpen the tray and do one or more of the following:

•Check for paper jams or misfeeds.

•Check if the paper size indicators on the paper guides are

aligned with the paper size indicators on the tray.

•If you are printing on custom‑size paper, then make sure

that the paper guides rest against the edges of the paper.

•Make sure the paper is below the maximum paper ﬁll

indicator.

•Make sure paper lies ﬂat in the tray.

bCheck if the tray closes properly.

Is the tray working?

The problem is

solved.

Go to step 2.

Step 2

aTurn o the printer, then wait about 10 seconds, and then turn

the printer back on.

bResend the print job.

Is the tray working?

The problem is

solved.

Go to step 3.

Step 3

Check if the tray is installed.

Print a menu settings page, and then check if the tray is listed

in the Installed Options list.

Is the tray listed in the menu settings page?

Go to step 4. Reinstall the tray. For

more information,

see the setup

documentation that

came with the tray.

Troubleshooting 197

Action Yes No

Step 4

Check if the tray is available in the printer driver.

Note: If necessary, manually add the tray in the printer driver to

make it available for print jobs. For more information, see

“Adding available options in the print driver” on page 29.

Is the tray available in the printer driver?

Go to step 5. Manually add the

tray in the printer

driver.

Step 5

Check if the option is selected.

aFrom the application you are using, select the option. For Mac

OS X version 9 users, make sure the printer is set up in Chooser.

bResend the print job.

Is the tray working?

The problem is

solved.

Contact customer

support.

Internal Solutions Port does not operate correctly

Action Yes No

Step 1

Make sure the Internal Solutions Port (ISP) is installed.

aInstall the ISP. For more information, see “Installing an Internal

Solutions Port” on page 16.

bPrint a menu settings page, and then check if the ISP is listed

in the Installed Options list.

Is the ISP listed in the Installed Options list?

Go to step 2. Check if you have a

supported ISP.

Note: An ISP from

another printer may

not work on this

printer.

Step 2

Check the cable and the ISP connection.

aUse the correct cable, and then make sure it is securely

connected to the ISP.

bCheck if the ISP solution interface cable is securely connected

into the receptacle of the controller board.

Note: The ISP solution interface cable and the receptacle on

the controller board are color‑coded.

Does the Internal Solutions Port operate correctly?

The problem is

solved.

Contact customer

support.

Troubleshooting 198

USB/parallel interface card does not operate correctly

Action Yes No

Step 1

Make sure the USB or parallel interface card is installed.

aInstall the USB or parallel interface card. For more information,

see “Installing an Internal Solutions Port” on page 16.

bPrint a menu settings page, and then check if the USB or parallel

interface card is listed in the Installed Options list.

Is the USB or parallel interface card listed in the Installed Options

list?

Go to step 2. Check if you have a

supported USB or

parallel interface

card.

Note: A USB or

parallel interface

card from another

printer may not work

on this printer.

Step 2

Check if you are using the correct cable and if it is connected

securely to the USB or parallel interface card.

Is the correct cable securely connected to the USB or parallel

interface card?

Contact customer

support.

Connect the cable to

the USB or parallel

interface card

connector.

Paper feed problems

Paper frequently jams

Action Yes No

Step 1

aPull out the tray, and then do one or more of the following:

•Make sure paper lies ﬂat in the tray.

•Check if the paper size indicators on the paper guides are

aligned with the paper size indicators on the tray.

•Check if the paper guides are aligned against the edges of

the paper.

•Make sure the paper is below the maximum paper ﬁll

indicator.

•Check if you are printing on a recommended paper size and

type.

bInsert the tray properly.

If jam recovery is enabled, then the print jobs will reprint

automatically.

Do paper jams still occur frequently?

Go to step 2. The problem is

solved.

Troubleshooting 199

Action Yes No

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bResend the print job.

Do paper jams still occur frequently?

Go to step 3. The problem is

solved.

Step 3

aReview the tips on avoiding jams. For more information, see

“Avoiding jams” on page 172.

bFollow the recommendations, and then resend the print job.

Do paper jams still occur frequently?

Contact customer

support.

The problem is

solved.

Paper jam message remains after jam is cleared

Action Yes No

aDo either of the following:

•For touch‑screen printer models, touch or Done.

•For non‑touch‑screen printer models, select Next > >

Clear the jam, press OK > .

bFollow the instructions on the printer display.

Does the paper jam message remain?

Contact customer

support.

The problem is

solved.

Jammed pages are not reprinted

Action Yes No

aTurn on jam recovery.

1From the printer control panel, navigate to:

Settings > General Settings > Print Recovery > Jam

Recovery

2Select On or Auto.

3Depending on your printer model, press or touch

Submit.

bResend the pages that did not print.

Were the jammed pages reprinted?

The problem is

solved.

Contact customer

support.

Troubleshooting 200

Solving print problems

Printing problems

Multiple‑language PDF ﬁles do not print

Action Yes No

Step 1

aCheck if the print options for the PDF output are set to embed

all fonts.

bGenerate a new PDF ﬁle, and then resend the print job.

Do the ﬁles print?

The problem is

solved.

Go to step 2.

Step 2

aOpen the document you want to print in Adobe Acrobat.

bClick File > Print > Advanced > Print As Image > OK > OK .

Do the ﬁles print?

The problem is

solved.

Contact customer

support.

Error message about reading the ﬂash drive appears

Action Yes No

Step 1

Check if the ﬂash drive is inserted into the front USB slot.

Note: The ﬂash drive will not work if it is inserted into the rear

USB slot.

Is the ﬂash drive inserted into the front USB slot?

Go to step 2. Insert the ﬂash drive

into the front USB

slot.

Step 2

Check if the printer is busy.

Note: A green blinking light indicates that the printer is busy.

Is there an error message on the display?

Wait until the printer

is ready, then view

the held jobs list, and

then print the

documents.

Go to step 3.

Step 3

Check for an error message on the display.

Note: A blinking red light indicates a printer error. Since the

printer requires attention, the printer ignores the ﬂash drive.

Does the printer require attention?

Clear the message. Go to step 4.

Troubleshooting 201

Action Yes No

Step 4

Check if the ﬂash drive is supported.

For more information regarding tested and approved USB ﬂash

memory devices, see “Supported ﬂash drives and ﬁle types” on

page 91.

Is the ﬂash drive supported?

Go to step 5. Use a supported

ﬂash drive.

Step 5

Check if the USB slot is disabled by the system support person.

Is the USB slot disabled?

Contact your system

support person.

Contact customer

support.

Print jobs do not print

Action Yes No

Step 1

aFrom the document you are trying to print, open the Print dialog

and check if you have selected the correct printer.

Note: If the printer is not the default printer, then you must

select the printer for each document that you want to print.

bResend the print job.

Do the jobs print?

The problem is

solved.

Go to step 2.

Step 2

aCheck if the printer is plugged in and turned on, and if Ready

appears on the printer display.

bResend the print job.

Do the jobs print?

The problem is

solved.

Go to step 3.

Step 3

If an error message appears on the printer display, then clear the

message.

Note: The printer continues to print after clearing the message.

Do the jobs print?

The problem is

solved.

Go to step 4.

Step 4

aCheck if the ports (USB, serial, or Ethernet) are working and if

the cables are securely connected to the computer and the

printer.

Note: For more information, see the setup documentation

that came with the printer.

bResend the print job.

Do the jobs print?

The problem is

solved.

Go to step 5.

Troubleshooting 202

Action Yes No

Step 5

aTurn o the printer, then wait for about 10 seconds, and then

turn the printer back on.

bResend the print job.

Do the jobs print?

The problem is

solved.

Go to step 6.

Step 6

aRemove, and then reinstall the printer software. For more

information, see “Installing the printer software” on page 28.

Note: The printer software is available at

http://support.lexmark.com.

bResend the print job.

Do the jobs print?

The problem is

solved.

Contact customer

support.

Conﬁdential and other held documents do not print

Action Yes No

Step 1

aFrom the control panel, check if the documents appear in the

Held Jobs list.

Note: If the documents are not listed, then print the

documents using the Print and Hold options.

bPrint the documents.

Are the documents printed?

The problem is

solved.

Go to step 2.

Step 2

The print job may contain a formatting error or invalid data.

•Delete the print job, and then send it again.

•For PDF ﬁles, generate a new ﬁle, and then print the

documents.

Are the documents printed?

The problem is

solved.

Go to step 3.

Troubleshooting 203

Action Yes No

Step 3

If you are printing from the Internet, then the printer may be reading

the multiple job titles as duplicates.

For Windows users

aOpen the Printing Preferences dialog.

bFrom the Print and Hold section, select Keep duplicate

documents.

cEnter a PIN.

dResend the print job.

For Macintosh users

aSave and name each job dierently.

bSend the job individually.

Are the documents printed?

The problem is

solved.

Go to step 4.

Step 4

aDelete some held jobs to free up printer memory.

bResend the print job.

Are the documents printed?

The problem is

solved.

Go to step 5.

Step 5

aAdd printer memory.

bResend the print job.

Are the documents printed?

The problem is

solved.

Contact customer

support.

Print job takes longer than expected

Action Yes No

Step 1

Change the environmental settings of the printer.

aFrom the printer control panel, navigate to:

Settings > General Settings

bSelect Eco‑Mode or Quiet Mode, and then select O.

Note: Disabling Eco-Mode or Quiet Mode may increase the

consumption of energy or supplies, or both.

Did the job print?

The problem is

solved.

Go to step 2.

Step 2

Reduce the number and size of fonts, the number and complexity

of images, and the number of pages in the print job, and then

resend the job

Did the job print?

The problem is

solved.

Go to step 3.

Troubleshooting 204

Action Yes No

Step 3

aRemove held jobs stored in the printer memory.

bResend the print job.

Did the job print?

The problem is

solved.

Go to step 4.

Step 4

aDisable the Page Protect feature.

From the printer control panel, navigate to:

Settings > General Settings > Print Recovery > Page Protect

> O

bResend the print job.

Did the job print?

The problem is

solved.

Go to step 5.

Step 5

Install additional printer memory, and then resend the print job.

Did the job print?

The problem is

solved.

Contact customer

support.

Job prints from the wrong tray or on the wrong paper

Action Yes No

Step 1

aCheck if you are printing on paper that is supported by the tray.

bResend the print job.

Did the job print from the correct tray or on the correct paper?

The problem is

solved.

Go to step 2.

Step 2

aFrom the Paper menu on the printer control panel, set the paper

size and type to match the paper loaded in the tray.

bResend the print job.

Did the job print from the correct tray or on the correct paper?

The problem is

solved.

Go to step 3.

Step 3

aDepending on your operating system, open Printing

Preferences or the Print dialog, and then specify the paper type.

bResend the print job.

Did the job print from the correct tray or on the correct paper?

The problem is

solved.

Go to step 4.

Step 4

aCheck if the trays are not linked.

bResend the print job.

Did the job print from the correct tray or on the correct paper?

The problem is

solved.

Contact customer

support.

Troubleshooting 205

Incorrect characters print

Action Yes No

Step 1

Make sure the printer is not in Hex Trace mode.

Note: If Ready Hex appears on the printer display, then turn o

the printer, and then turn it back on to deactivate Hex Trace

mode.

Is the printer in Hex Trace mode?

Deactivate Hex

Trace mode.

Go to step 2.

Step 2

aFrom the printer control panel, select Standard Network or

Network [x], and then set SmartSwitch to On.

bResend the print job.

Do incorrect characters print?

Contact customer

support.

The problem is

solved.

Tray linking does not work

Note: The trays and the multipurpose feeder do not automatically detect the paper size. You must set

the size from the Paper Size/Type menu.

Action Yes No

aFrom the printer control panel, set the paper size and type in

the Paper menu to match the paper loaded in the trays to be

linked.

Note: The paper size and type must match for trays to be

linked.

bResend the print job.

Do the trays link correctly?

The problem is

solved.

Contact customer

support.

Large jobs do not collate

Action Yes No

Step 1

aFrom the Finishing menu on the printer control panel, set

Collate to (1,2,3) (1,2,3).

bResend the print job.

Did the job print and collate correctly?

The problem is

solved.

Go to step 2.

Troubleshooting 206

Action Yes No

Step 2

aFrom the printer software, set Collate to (1,2,3) (1,2,3).

Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides

the setting in the Finishing menu.

bResend the print job.

Did the job print and collate correctly?

The problem is

solved.

Go to step 3.

Step 3

Reduce the complexity of the print job by eliminating the number

and size of fonts, the number and complexity of images, and the

number of pages in the job.

Did the job print and collate correctly?

The problem is

solved.

Contact customer

support.

Unexpected page breaks occur

Action Yes No

Step 1

Adjust the print timeout settings.

aFrom the printer control panel, navigate to:

Settings > General Settings > Timeouts > Print Timeout

bSelect a higher setting and then, depending on your printer

model, select or Submit.

cResend the print job.

Did the ﬁle print correctly?

The problem is

solved.

Go to step 2.

Step 2

aCheck the original ﬁle for manual page breaks.

bResend the print job.

Did the ﬁle print correctly?

The problem is

solved.

Contact customer

support.

Troubleshooting 207

Print quality problems

Characters have jagged or uneven edges

Action Yes No

Step 1

aPrint a font sample list to check if the fonts you are using are

supported by the printer.

1From the printer control panel, navigate to:

Menus > Reports > Print Fonts

2Select PCL Fonts or PostScript Fonts.

bResend the print job.

Are you using fonts that are supported by the printer?

Go to step 2. Select a font that is

supported by the

printer.

Step 2

Check if the fonts installed on the computer are supported by the

printer.

Are the fonts installed on the computer supported by the printer?

The problem is

solved.

Contact customer

support.

Clipped pages or images

Leading edge

Trailing edge

ABCDE

Action Yes No

Step 1

aMove the width and length guides in the tray to the correct

positions for the paper loaded.

bResend the print job.

Is the page or image clipped?

Go to step 2. The problem is

solved.

Troubleshooting 208

Action Yes No

Step 2

From the printer control panel, set the paper size and type in the

Paper menu to match the paper loaded in the tray.

Do the paper size and type match the paper loaded in the tray?

Go to step 3. Do one or more of

the following:

•Specify the paper

size from the tray

settings to match

the paper loaded

in the tray.

•Change the

paper loaded in

the tray to match

the paper size

speciﬁed in the

tray settings.

Step 3

aDepending on your operating system, specify the paper size

from Printing Preferences or from the Print dialog.

bResend the print job.

Is the page or image clipped?

Go to step 4. The problem is

solved.

Step 4

aReinstall the imaging unit.

1Remove the toner cartridge.

2Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

3Install the imaging unit, and then the cartridge.

bResend the print job.

Is the page or image clipped?

Contact customer

support.

The problem is

solved.

Shadow images appear on prints

ABCD

Leading edge

Trailing edge

Troubleshooting 209

Action Yes No

Step 1

Load paper with the correct paper type and weight in the tray.

Is paper with the correct paper type and weight loaded in the tray?

Go to step 2. Load paper with the

correct paper type

and weight in the

tray.

Step 2

From the printer control panel, set the paper type and weight in

the Paper menu to match the paper loaded in the tray.

Is the tray set to the type and weight of the paper loaded?

Go to step 3. Change the paper

loaded in the tray to

match the paper type

and weight speciﬁed

in the tray settings.

Step 3

aDepending on your operating system, specify the paper type

and weight from Printing Preferences or from the Print dialog.

bResend the print job.

Do shadow images still appear on prints?

Go to step 4. The problem is

solved.

Step 4

Replace the imaging unit, and then resend the print job.

Do shadow images still appear on prints?

Contact customer

support.

The problem is

solved.

Gray background on prints

ABCDE

Leading edge

Trailing edge

Action Yes No

Step 1

aFrom the Quality Menu on the printer control panel, decrease

the toner darkness.

Note: 8 is the factory default setting.

bResend the print job.

Did the gray background disappear from the prints?

The problem is

solved.

Go to step 2.

Troubleshooting 210

Action Yes No

Step 2

Reinstall the imaging unit and the toner cartridge.

aRemove the toner cartridge.

bRemove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light can cause print quality problems.

cInstall the imaging unit, and then the cartridge.

dResend the print job.

Did the gray background disappear from the prints?

The problem is

solved.

Go to step 3.

Step 3

Replace the imaging unit, and then resend the print job.

Did the gray background disappear from the prints?

The problem is

solved.

Contact customer

support.

Incorrect margins on prints

ABCD

Action Yes No

Step 1

aMove the width and length guides in the tray to the correct

positions for the paper size loaded.

bResend the print job.

Are the margins correct?

The problem is

solved.

Go to step 2.

Troubleshooting 211

Action Yes No

Step 2

From the printer control panel, set the paper size in the Paper menu

to match the paper loaded in the tray.

Does the paper size match the paper loaded in the tray?

Go to step 3. Do one or more of

the following:

•Specify the paper

size from the tray

settings to match

the paper loaded

in the tray.

•Change the

paper loaded in

the tray to match

the paper size

speciﬁed in the

tray settings.

Step 3

aDepending on your operating system, specify the paper size

from Printing Preferences or from the Print dialog.

bResend the print job.

Are the margins correct?

The problem is

solved.

Contact customer

support.

Paper curl

Action Yes No

Step 1

Move the width and length guides in the tray to the correct

positions for the size of the paper loaded.

Are the width and length guides positioned correctly?

Go to step 2. Adjust the width and

length guides.

Step 2

From the printer control panel, set the paper type and weight in

the Paper menu to match the paper loaded in the tray.

Do the paper type and weight match the type and weight of the

paper in the tray?

Go to step 3. Specify the paper

type and weight from

the tray settings to

match the paper

loaded in the tray.

Step 3

aDepending on your operating system, specify the paper type

and weight from Printing Preferences or from the Print dialog.

bResend the print job.

Is the paper still curled?

Go to step 4. The problem is

solved.

Step 4

aRemove the paper from the tray, and then turn it over.

bResend the print job.

Is the paper still curled?

Go to step 5. The problem is

solved.

Troubleshooting 212

Action Yes No

Step 5

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bResend the print job.

Is the paper still curled?

Contact customer

support.

The problem is

solved.

Print irregularities

) )

ABCDE

Leading edge

Trailing edge

Action Yes No

Step 1

aMove the width and length guides in the tray to the correct

positions for the size of the paper loaded in the tray.

bResend the print job.

Do print irregularities still appear?

Go to step 2. The problem is

solved.

Step 2

From the printer control panel, set the paper size and type in the

Paper menu to match the paper loaded in the tray.

Do the printer settings match the type and weight of the paper

loaded in the tray?

Go to step 3. Specify the paper

size and type from

the tray settings to

match the paper

loaded in the tray.

Step 3

aDepending on your operating system, specify the paper type

and weight from Printing Preferences or from the Print dialog.

bResend the print job.

Do print irregularities still appear?

Go to step 4. The problem is

solved.

Step 4

Check if the paper loaded in the tray has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

From the printer

control panel, set the

paper texture in the

Paper menu to match

the paper loaded in

the tray.

Go to step 5.

Troubleshooting 213

Action Yes No

Step 5

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bResend the print job.

Do print irregularities still appear?

Go to step 6. The problem is

solved.

Step 6

Replace the imaging unit, and then resend the print job.

Do print irregularities still appear?

Contact customer

support at

http://support.lexm

ark.com or your

service

representative.

The problem is

solved.

Repeating defects appear on prints

Action Yes No

Step 1

Measure the distance between the defects.

Check for a distance between the defects that equals:

•97 mm (3.82 in.)

•47 mm (1.85 in.)

•38 mm (1.5 in.)

Is the distance between defects equal to one of the listed

measurements?

Go to step 2. 1Check if the

distance

between the

defects equal to

80 mm (3.15 in.)

2Take note of the

distance, and

then contact

customer

support at

http://support.l

exmark.com or

your service

representative.

Step 2

Replace the imaging unit, and then resend the print job.

Do the repeating defects still appear?

Contact customer

support at

http://support.lexm

ark.com or your

service

representative.

The problem is

solved.

Troubleshooting 214

Print is too dark

Action Yes No

Step 1

aFrom the Quality menu on the printer control panel, reduce the

toner darkness.

Note: 8 is the factory default setting.

bResend the print job.

Is the print still too dark?

Go to step 2. The problem is

solved.

Step 2

aFrom the printer control panel, set the paper type, texture and

weight in the Paper menu to match the paper loaded in the tray.

bResend the print job.

Is the tray set to the type, texture, and weight of the paper loaded?

Go to step 3. Do one or more of

the following:

•Specify the paper

type, texture, and

weight from the

tray settings to

match the paper

loaded in the tray.

•Change the

paper loaded in

the tray to match

the paper type,

texture and

weight speciﬁed

in the tray

settings.

Step 3

aDepending on your operating system, specify the paper type,

texture and weight from Printing Preferences or from the Print

dialog.

bResend the print job.

Is the print still too dark?

Go to step 4. The problem is

solved.

Step 4

Check if the paper loaded in the tray has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

From the printer

control panel,

change the texture

settings in the Paper

Texture menu to

match the paper you

are printing on.

Go to step 5.

Troubleshooting 215

Action Yes No

Step 5

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bResend the print job.

Is the print still too dark?

Go to step 6. The problem is

solved.

Step 6

Replace the imaging unit, and then resend the print job.

Is the print still too dark?

Contact customer

support.

The problem is

solved.

Print is too light

Action Yes No

Step 1

aFrom the Quality menu on the printer control panel, increase

the toner darkness.

Note: 8 is the factory default setting.

bResend the print job.

Is the print still too light?

Go to step 2. The problem is

solved.

Step 2

From the printer control panel, set the paper type, texture, and

weight in the Paper menu to match the paper loaded in the tray.

Is the tray set to the type, texture, and weight of the paper loaded?

Go to step 3. Change the paper

type, texture, and

weight to match the

paper loaded in the

tray.

Step 3

aDepending on your operating system, specify the paper type,

texture, and weight from Printing Preferences or from the Print

dialog.

bResend the print job.

Is the print still too light?

Go to step 4. The problem is

solved.

Troubleshooting 216

Action Yes No

Step 4

Make sure that the paper has no texture or rough ﬁnishes.

Are you printing on textured or rough paper?

From the printer

control panel,

change the texture

settings in the Paper

Texture menu to

match the paper you

are printing on.

Go to step 5.

Step 5

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bResend the print job.

Is the print still too light?

Go to step 6. The problem is

solved.

Step 6

aRedistribute the toner in the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

2Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

3Install the imaging unit, and then the cartridge.

bResend the print job.

Is the print still too light?

Go to step 7. The problem is

solved.

Step 7

Replace the imaging unit, and then resend the print job.

Is the print still too light?

Contact customer

support.

The problem is

solved.

Printer is printing blank pages

Troubleshooting 217

Action Yes No

Step 1

aCheck if there is packing material left on the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

2Check if the packing material is properly removed from the

imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

3Reinstall the imaging unit, and then the cartridge.

bResend the print job.

Is the printer still printing blank pages?

Go to step 2. The problem is

solved.

Step 2

aRedistribute the toner in the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

2Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

3Reinstall the imaging unit, and then the cartridge.

bResend the print job.

Is the printer still printing blank pages?

Go to step 3. The problem is

solved.

Step 3

Replace the imaging unit, and then resend the print job.

Is the printer still printing blank pages?

Contact customer

support.

The problem is

solved.

Skewed print

) )

ABCDE

Troubleshooting 218

Action Yes No

Step 1

aMove the width and length guides in the tray to the correct

positions for the size of the paper loaded.

bResend the print job.

Is the print still skewed?

Go to step 2. The problem is

solved.

Step 2

aCheck if you are printing on a paper that is supported by the

tray.

bResend the print job.

Is the print still skewed?

Contact customer

support.

The problem is

solved.

Printer is printing solid black pages

Action Yes No

Step 1

aReinstall the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

2Install the imaging unit, and then the cartridge.

bResend the print job.

Is the printer printing solid black pages?

Go to step 2. The problem is

solved.

Step 2

Replace the imaging unit, and then resend the print job.

Is the printer printing solid black pages?

Contact customer

support.

The problem is

solved.

Troubleshooting 219

Transparency print quality is poor

Action Yes No

Step 1

From the printer control panel, set the paper type in the Paper

menu to match the paper loaded in the tray.

Is the paper type for the tray set to Transparency?

Go to step 2. Set the paper type to

Transparency.

Step 2

aCheck if you are using a recommended type of transparency.

bResend the print job.

Is the print quality still poor?

Contact customer

support.

The problem is

solved.

Streaked horizontal lines appear on prints

ABCDE

Action Yes No

Step 1

aDepending on your operating system, specify the tray or feeder

from Printing Preferences or the Print dialog.

bResend the print job.

Do streaked horizontal lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

From the printer control panel, set the paper type and weight in

the Paper menu to match the paper loaded in the tray.

Do the paper type and weight match the type and weight of the

paper in the tray?

Go to step 3. Change the paper

type and weight to

match the paper

loaded in the tray.

Step 3

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bResend the print job.

Do streaked horizontal lines appear on prints?

Go to step 4. The problem is

solved.

Troubleshooting 220

Action Yes No

Step 4

aReinstall the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

2Install the imaging unit, and then the cartridge.

bResend the print job.

Do streaked horizontal lines appear on prints?

Go to step 5. The problem is

solved.

Step 5

Replace the imaging unit, and then resend the print job.

Do streaked horizontal lines appear on prints?

Contact customer

support.

The problem is

solved.

Streaked vertical lines appear on prints

ABCDE

Leading edge

Trailing edge

Action Yes No

Step 1

aDepending on your operating system, specify the paper type,

texture, and weight from Printing Preferences or from the Print

dialog.

bResend the print job.

Do streaked vertical lines appear on prints?

Go to step 2. The problem is

solved.

Troubleshooting 221

Action Yes No

Step 2

From the printer control panel, set the paper texture, type, and

weight in the Paper menu to match the paper loaded in the tray.

Do the paper texture, type, and weight match the paper in the tray?

Go to step 3. Do one or more of

the following:

•Specify the paper

texture, type, and

weight from the

tray settings to

match the paper

loaded in the tray.

•Change the

paper loaded in

the tray to match

the paper

texture, type, and

weight speciﬁed

in the tray

settings.

Step 3

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you use it.

bResend the print job.

Do streaked vertical lines appear on prints?

Go to step 4. The problem is

solved.

Step 4

aReinstall the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

2Install the imaging unit, and then the cartridge.

bResend the print job.

Do streaked vertical lines appear on prints?

Go to step 5. The problem is

solved.

Step 5

Replace the imaging unit, and then resend the print job.

Do streaked vertical lines appear on prints?

Contact customer

support at

http://support.lexm

ark.com or your

service

representative.

The problem is

solved.

Troubleshooting 222

Horizontal voids appear on prints

Leading edge

Trailing edge

Action Yes No

Step 1

aMake sure your software program is using a correct ﬁll pattern.

bResend the print job.

Do horizontal voids appear on prints?

Go to step 2. The problem is

solved.

Step 2

aLoad the speciﬁed tray or feeder with a recommended type of

paper.

bResend the print job.

Do horizontal voids appear on prints?

Go to step 3. The problem is

solved.

Step 3

aRedistribute the toner in the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

2Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

3Reinstall the imaging unit, and then the cartridge.

bResend the print job.

Do horizontal voids appear on prints?

Go to step 4. The problem is

solved.

Step 4

Replace the imaging unit, and then resend the print job.

Do horizontal voids appear on prints?

Contact customer

support.

The problem is

solved.

Troubleshooting 223

Vertical voids appear on prints

Leading edge

Trailing edge

Action Yes No

Step 1

aMake sure your software program is using a correct ﬁll pattern.

bResend the print job.

Do vertical voids appear on prints?

Go to step 2. The problem is

solved.

Step 2

aFrom the printer control panel, set the paper type and weight

in the Paper menu to match the paper loaded in the tray.

bResend the print job.

Do vertical voids appear on prints?

Go to step 3. The problem is

solved.

Step 3

Check if you are using a recommended type of paper.

aLoad the indicated tray or feeder with a recommended type of

paper.

bResend the print job.

Do vertical voids appear on prints?

Go to step 4. The problem is

solved.

Step 4

aRedistribute the toner in the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

2Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

3Reinstall the imaging unit, and then the cartridge.

bResend the print job.

Do vertical voids appear on prints?

Contact customer

support.

Note: The laser

scanning unit may

be defective.

The problem is

solved.

Troubleshooting 224

Toner specks appear on prints

Action Yes No

Replace the imaging unit, and then resend the print job.

Do toner specks appear on prints?

Contact customer

support.

The problem is

solved.

Toner fog or background shading appears on prints

ABCDE

Action Yes No

Step 1

Reinstall the imaging unit.

aRemove, and then install the imaging unit.

bResend the print job.

Does fog or shading appear on prints?

Go to step 2. The problem is

solved.

Step 2

Replace the imaging unit, and then resend the print job.

Does fog or shading appear on prints?

Contact customer

support at

http://support.lexm

ark.com or your

service

representative.

The problem is

solved.

Toner rubs o

Leading edge

Trailing edge

ABC

DEF

Troubleshooting 225

Action Yes No

Step 1

From the Paper menu on the printer control panel, check the paper

type, texture, and weight.

Do the paper type, texture, and weight match the paper loaded in

the tray?

Go to step 2. Specify the paper

type, texture, and

weight from the tray

settings to match the

paper loaded in the

tray.

Step 2

Resend the print job.

Does the toner still rub o?

Contact customer

support.

The problem is

solved.

Uneven print density

Action Yes No

Replace the imaging unit, and then resend the print job.

Is the print density uneven?

Contact customer

support.

The problem is

solved.

Troubleshooting 226

Solving home screen application problems

This troubleshooting step applies only to touch‑screen printer models.

An application error has occurred

Action Yes No

Step 1

Check the system log for relevant details.

aOpen a Web browser, and then type the printer IP address in

the address ﬁeld.

If you do not know the IP address of the printer, then you can:

•View the IP address on the printer home screen.

•Print a network setup page or the menu settings pages, and

then locate the IP address in the TCP/IP section.

Note: An IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

bClick Settings > Apps > Apps Management > System tab >

Log.

cFrom the Filter menu, select an application status.

dFrom the Application menu, select an application, and then

click Submit.

Does an error message appear in the log?

Go to step 2. Contact customer

support.

Step 2

Resolve the error.

Is the application working now?

The problem is

solved.

Contact customer

support.

Embedded Web Server does not open

Action Yes No

Step 1

aTurn on the printer.

bOpen a Web browser, and then type the printer IP address.

cPress Enter.

Does the Embedded Web Server open?

The problem is

solved.

Go to step 2.

Troubleshooting 227

Action Yes No

Step 2

Make sure the printer IP address is correct.

aView the printer IP address:

•From the TCP/IP section in the Network/Ports menu

•By printing a network setup page or menu settings page,

and then ﬁnding the TCP/IP section

Note: An IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

bOpen a Web browser, and then type the IP address.

Note: Depending on the network settings, you may need to

type “https://” instead of “http://” before the printer IP

address to access the Embedded Web Server.

cPress Enter.

Does the Embedded Web Server open?

The problem is

solved.

Go to step 3.

Step 3

Check if the network is working.

aPrint a network setup page.

bCheck the ﬁrst section of the network setup page and conﬁrm

that the status is Connected.

Note: If the status is Not Connected, then the connection

may be intermittent, or the network cable may be defective.

Contact your system support person for a solution, and then

print another network setup page.

cOpen a Web browser, and then type the printer IP address.

dPress Enter.

Does the Embedded Web Server open?

The problem is

solved.

Go to step 4.

Step 4

Check if the cable connections to the printer and print server are

secure.

aConnect the cables properly. For more information, see the

setup documentation that came with the printer.

bOpen a Web browser, and then type the printer IP address.

cPress Enter.

Does the Embedded Web Server open?

The problem is

solved.

Go to step 5.

Step 5

Temporarily disable the Web proxy servers.

Proxy servers may block or restrict you from accessing certain

Web sites including the Embedded Web Server.

Does the Embedded Web Server open?

The problem is

solved.

Contact your system

support person.

Troubleshooting 228

Contacting customer support

Before contacting customer support, make sure to have the following information:

•Printer problem

•Error message

•Printer model type and serial number

Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,

support documentation, drivers, and other downloads.

Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries

or regions, go to http://support.lexmark.com.

Troubleshooting 229

Notices

Product information

Product name:

Lexmark MS510dn, MS517dn, MS610de, MS610dn, MS617dn

Machine type:

4514

Model(s):

630, 635, 646

Edition notice

November 2017

The following paragraph does not apply to any country where such provisions are inconsistent with local

law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY

KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of

express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made

to the information herein; these changes will be incorporated in later editions. Improvements or changes in the

products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to

make these available in all countries in which it operates. Any reference to a product, program, or service is

not intended to state or imply that only that product, program, or service may be used. Any functionally

equivalent product, program, or service that does not infringe any existing intellectual property right may be

used instead. Evaluation and veriﬁcation of operation in conjunction with other products, programs, or services,

except those expressly designated by the manufacturer, are the user’s responsibility.

For Lexmark technical support, visit http://support.lexmark.com.

For information on supplies and downloads, visit www.lexmark.com.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is deﬁned in 48

C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are

used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.

227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software

Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only

those rights as are granted to all other end users pursuant to the terms and conditions herein.

Notices 230

Trademarks

Lexmark, the Lexmark logo, MarkNet, AccuRead, and MarkVision are trademarks or registered trademarks of

Lexmark International, Inc. in the United States and/or other countries.

Google Cloud Print is a trademark of Google Inc.

Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.

Microsoft and Windows are either registered trademarks or trademarks of the Microsoft group of companies

in the United States and other countries.

Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria

Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.

PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s

designation of a set of printer commands (language) and functions included in its printer products. This printer

is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used

in various application programs, and that the printer emulates the functions corresponding to the commands.

PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.

The following terms are trademarks or registered trademarks of these companies:

Albertus The Monotype Corporation plc

Antique Olive Monsieur Marcel OLIVE

Apple-Chancery Apple Computer, Inc.

Arial The Monotype Corporation plc

CG Times Based on Times New Roman under license from The Monotype Corporation plc, is a

product of Agfa Corporation

Chicago Apple Computer, Inc.

Clarendon Linotype-Hell AG and/or its subsidiaries

Eurostile Nebiolo

Geneva Apple Computer, Inc.

GillSans The Monotype Corporation plc

Helvetica Linotype-Hell AG and/or its subsidiaries

Hoeﬂer Jonathan Hoeﬂer Type Foundry

ITC Avant Garde Gothic International Typeface Corporation

ITC Bookman International Typeface Corporation

ITC Mona Lisa International Typeface Corporation

ITC Zapf Chancery International Typeface Corporation

Joanna The Monotype Corporation plc

Marigold Arthur Baker

Monaco Apple Computer, Inc.

New York Apple Computer, Inc.

Oxford Arthur Baker

Notices 231

Palatino Linotype-Hell AG and/or its subsidiaries

Stempel Garamond Linotype-Hell AG and/or its subsidiaries

Tay Agfa Corporation

Times New Roman The Monotype Corporation plc

Univers Linotype-Hell AG and/or its subsidiaries

All other trademarks are the property of their respective owners.

AirPrint and the AirPrint logo are trademarks of Apple, Inc.

Federal Communications Commission (FCC) compliance information

statement

This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

•Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for radio or television interference caused by using other than

recommended cables or by unauthorized changes or modiﬁcations to this equipment. Unauthorized changes

or modiﬁcations could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing

device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach

or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a

violation of FCC regulations.

Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

(859) 232–3000

Notices 232

Licensing notices

All licensing notices associated with this product can be viewed from the root directory of the installation

software CD.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO

9296.

Note: Some modes may not apply to your product.

1-meter average sound pressure, dBA

Printing 55 (one-sided); 54 (two-sided)

Ready N/A

Values are subject to change. See www.lexmark.com for current values.

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the

European Union. We encourage the recycling of our products.

If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your

local sales oce phone number.

India E-Waste notice

This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of

lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in

concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in

Schedule II of the Rules.

Product disposal

Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local

authorities for disposal and recycling options.

Notices 233

Static sensitivity notice

This symbol identiﬁes static-sensitive parts. Do not touch the areas near these symbols without ﬁrst touching

a metal surface in an area away from the symbol.

ENERGY STAR

Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to

comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as conﬁgured when shipped

by Lexmark.

Temperature information

Ambient operating temperature 15.6 to 32.2°C (60 to 90°F)

Shipping temperature -40 to 43.3°C (-40 to 110°F)

Storage temperature and relative humidity 1 to 35°C (34 to 95°F)

8 to 80% RH

Laser notice

The printer is certiﬁed in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for

Class I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirements

of IEC 60825-1: 2014.

Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser

that is nominally a 12‑milliwatt gallium arsenide laser operating in the wavelength of 655–675 nanometers. The

laser system and printer are designed so there is never any human access to laser radiation above a Class I

level during normal operation, user maintenance, or prescribed service condition.

Laser advisory label

A laser notice label may be axed to this printer as shown:

Notices 234

DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.

PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.

Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.

NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.

FARE - Usynlig laserstråling, når patroner ernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.

GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.

DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.

VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.

GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und oener Sicherheitssperre. Laserstrahl meiden.

ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην

ακτινοβολία laser.

VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.

PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.

FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.

NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.

ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.

Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.

PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.

FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.

危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。

危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。

危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。このレーザー光に当たらないようにしてください。

Power consumption

Product power consumption

The following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

Mode Description Power consumption (Watts)

Printing The product is generating hard‑copy output from electronic

inputs.

600 (MS510dn, MS517dn); 640

(MS610dn, MS617dn, MS610de)

Copy The product is generating hard‑copy output from hard‑copy

original documents.

Scan The product is scanning hard‑copy documents. NA

Ready The product is waiting for a print job. 7 (MS510dn, MS517dn); 9.2

(MS610dn, MS617dn); 9.4 (MS610de)

Sleep Mode The product is in a high‑level energy‑saving mode. 2.5 (MS510dn, MS517dn); 2.6

(MS610dn, MS617dn); 3 (MS610de)

Hibernate The product is in a low‑level energy‑saving mode. 0.5

O The product is plugged into an electrical outlet, but the power

switch is turned o.

The power consumption levels listed in the previous table represent time-averaged measurements.

Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

Notices 235

Sleep Mode

This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by

lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged

after this product is not used for a speciﬁed period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 20

By using the conﬁguration menus, the Sleep Mode Timeout can be modiﬁed between 1 minute and 120 minutes.

Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response

time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more

energy.

Hibernate Mode

This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in

Hibernate Mode, all other systems and devices are powered down safely.

The Hibernate mode can be entered in any of the following methods:

•Using the Hibernate Timeout

•Using the Schedule Power modes

•Using the Sleep/Hibernate button

Factory default Hibernate Timeout for this product in all countries or regions 3 days

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modiﬁed

between one hour and one month.

O mode

If this product has an o mode which still consumes a small amount of power, then to completely stop product

power consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage

It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are

provided in power units of Watts, the power consumption should be multiplied by the time the product spends

in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's

energy usage.

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Standard ICES-003.

Avis de conformité aux normes de l’industrie du Canada

Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux

équipements pouvant causer des interférences NMB-003.

Notices 236

日本の VCCI 規定

製品にこのマークが表示されている場合、次の要件を満たしています。

この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この

装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。

取扱説明書に従って正しい取り扱いをしてください。

VCCI-B

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,

2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States

relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage

limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances

in electrical and electronic equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön

fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the

Directives is available upon request from the Authorized Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

This product satisﬁes the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or

EN 62368-1.

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,

LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER

PRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the

country-speciﬁc warranty information that came with your product.

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,

from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty

Lexmark warrants that this product:

—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts

—Is, during normal use, free from defects in material and workmanship

Notices 237

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for

repair or replacement (at Lexmark's option).

If this product is a feature or option, this statement applies only when that feature or option is used with the

product for which it was intended. To obtain warranty service, you may be required to present the feature or

option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to

that user for the remainder of the warranty period. You should transfer proof of original purchase and this

statement to that user.

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12

months later provided that the warranty period for any supplies and for any maintenance items included with

the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser

Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is

available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”

message for such item.

To obtain warranty service you may be required to present proof of original purchase. You may be required to

deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark

designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the

Lexmark designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of

the Remarketer or Lexmark. The replacement may be a new or repaired item.

The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a

repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal

obligations, restrictions, liens, and encumbrances.

As part of your warranty service and/or replacement, Lexmark may update the ﬁrmware in your printer to the

latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized

products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized

use of genuine Lexmark products will not be impacted.

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable

storage media (unless directed otherwise by Lexmark).

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area

contact Lexmark on the World Wide Web.

Remote technical support is provided for this product throughout its warranty period. For products no longer

covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of

prints produced by any product.

Warranty service does not include repair of failures caused by:

—Modiﬁcation or unauthorized attachments

—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance

Notices 238

—Unsuitable physical or operating environment

—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer

—Operation of a product beyond the limit of its duty cycle

—Use of printing media outside of Lexmark speciﬁcations

—Refurbishment, repair, reﬁlling or remanufacture by a third party of products, supplies or parts

—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS

OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS

OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED

WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND

SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW

ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL

APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT

TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability

Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance

or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover

actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the

product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or

damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL

LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER

ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the

possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's

and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers

are intended beneﬁciaries of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or

limitation of incidental or consequential damages, so the limitations or exclusions contained above may not

apply to you.

This limited warranty gives you speciﬁc legal rights. You may also have other rights that vary from state to state.

Notices 239

Index

Numerics

250‑sheet tray

installing 27

550‑sheet tray

installing 27

accessing the controller

board 38, 71

accessing the Embedded Web

Server 73

Active NIC menu 124

adding hardware options

print driver 29

adding internal options

print driver 29

adjusting brightness

Embedded Web Server 100

printer display 100

adjusting printer display

brightness 62

adjusting Sleep mode 60, 99

adjusting toner darkness 50, 88

administrator settings

Embedded Web Server 56, 94

AirPrint

using 51, 89

AppleTalk menu 129

applications

home screen 74

attaching cables 37, 69

available internal options 12

avoiding jams 110

avoiding paper jams 172

Background and Idle Screen

using 74

buttons, touch screen

using 68

cables

Ethernet 37, 69

parallel 37

USB 37, 69

canceling a print job

from a computer 55, 93

from the printer control

panel 55, 93

cannot open Embedded Web

Server 227

card stock

loading, multipurpose

feeder 44, 82

tips 106

Cartridge low [88.xy] 181

Cartridge nearly low [88.xy] 181

Cartridge very low, [x] estimated

pages remain [88.xy] 181

Cartridge, imaging unit mismatch

[41.xy] 181

Change [paper source] to

[custom string] load

[orientation] 182

Change [paper source] to

[custom type name] load

[orientation] 181

Change [paper source] to [paper

size] load [orientation] 182

Change [paper source] to [paper

type] [paper size] load

[orientation] 182

changing port settings

internal solutions port 94

checking an unresponsive

printer 194

checking status of parts and

supplies 59, 97

checking the status of parts and

supplies 59, 97

checking the virtual display

using the Embedded Web

Server 56, 94

cleaning

exterior of the printer 163

interior of the printer 163

cleaning the printer 163

Close front door 182

Complex page, some data may

not have printed [39] 183

conﬁdential data

information on securing 64, 105

conﬁdential jobs

modifying print settings 57, 96

conﬁdential print jobs 54, 92

Conﬁdential Print menu 136

Conﬁguration change, some held

jobs were not restored [57] 183

conﬁguration information

wireless network 29

conﬁgurations

printer 34, 65

Conﬁgure MP menu 118

conﬁguring

multiple printers 57, 96

supply notiﬁcations, imaging

unit 56, 95

supply notiﬁcations,

maintenance kit 56, 95

supply notiﬁcations, toner

cartridge 56, 95

conﬁguring port settings 94

conﬁguring supply

notiﬁcations 56, 95

conﬁguring the Universal paper

size settings 39, 77

connecting to a wireless network

Push Button Conﬁguration

Method 31

Start PIN Method 31

using the Embedded Web

Server 32

using wireless setup wizard 30

conservation settings

brightness, adjusting 62, 100

Eco‑Mode 59, 98

Hibernate mode 61, 99

Hibernate Timeout 61, 99

Quiet Mode 98

Quiet mode 60

Schedule Power Modes 62, 100

Sleep Mode 99

Sleep mode 60

conserving supplies 161

contacting customer

support 229

control panel, printer 35

indicator light 36, 66

Sleep button light 36, 66

Index 240

controller board

accessing 38, 71

creating custom name

paper type 87

creating the printer control panel

PIN 58, 96

Custom Names menu 122

custom paper type

assigning 49

custom paper type name

assigning 87

creating 49

Custom Type [x]

assigning a paper type 49

creating custom name 87

Custom Type [x] name

creating 49

Custom Types menu 122

customer support

contacting 229

Default Source menu 115

Defective ﬂash detected [51] 183

device and network settings

erasing 64

device and network settings

information

erasing 103

directory list

printing 55, 93

disk wiping 104

display troubleshooting

printer display is blank 196

display, control panel 35

display, printer control panel

adjusting brightness 62, 100

disposing of printer hard

disk 102

documents, printing

from a computer 50, 88

from a mobile device 51, 52

Eco‑Mode setting 59, 98

Eco‑Settings

about 75

embedded solutions

erasing 64

embedded solutions information

erasing 103

Embedded Web Server

accessing 73

adjusting brightness 62

administrator settings 56, 94

checking the status of

parts 59, 97

checking the status of

supplies 59, 97

copying settings to other

printers 57, 96

modifying conﬁdential print

settings 57, 96

networking settings 56, 94

problem accessing 227

Embedded Web Server

Administrator's Guide

where to ﬁnd 64

Embedded Web Server —

Security: Administrator's Guide

where to ﬁnd 56, 94

Embedded Web Server—

Security: Administrator’s Guide

where to ﬁnd 105

emission

notices 232, 233, 236, 237

encrypting the printer hard

disk 104

envelopes

loading, multipurpose

feeder 44, 82

tips on using 106

environmental settings

display brightness,

adjusting 100

Eco‑Mode 59, 98

Hibernate mode 61, 99

Hibernate Timeout 61, 99

printer display brightness,

adjusting 62

Quiet Mode 98

Quiet mode 60

Schedule Power Modes 62, 100

Sleep Mode 99

Sleep mode 60

Erase Temporary Data Files

menu 137

erasing hard disk memory 104

erasing non‑volatile

memory 64, 103

erasing volatile memory 64, 103

Error reading USB drive. Remove

USB. 183

Error reading USB hub. Remove

hub. 183

Ethernet port 37, 69

exporting a conﬁguration

using the Embedded Web

Server 76

factory defaults

restoring 101

factory defaults, restoring 62

FCC notices 232

ﬁnding more information about

the printer 8

ﬁnding printer IP address 73

Finishing menu 150

ﬁrmware card 12

ﬂash drive

printing from 52, 90

Flash Drive menu 147

ﬂash drives

supported ﬁle types 53, 91

font sample list

printing 55, 93

Forms and Favorites

setting up 75

General Settings menu 139

Google Cloud Print

using 51, 89

green settings

Eco‑Mode 59, 98

Hibernate mode 61, 99

Hibernate Timeout 61, 99

Quiet Mode 98

Quiet mode 60

Schedule Power Modes 62, 100

hardware options, adding

print driver 29

held jobs 54, 92

printing from a Macintosh

computer 54, 92

printing from Windows 54, 92

held print jobs

printing from a Macintosh

computer 54, 92

printing from Windows 54, 92

Help menu 160

Index 241

Hibernate mode

using 61, 99

Hibernate Timeout

setting 61, 99

hiding icons on the home

screen 74

home screen

buttons, understanding 67

customizing 74

hiding icons 74

showing icons 74

home screen applications

conﬁguring 74

ﬁnding information 74

home screen buttons

understanding 67

home screen buttons and icons

description 66

HTML menu 158

icons on the home screen

hiding 74

showing 74

identifying jam locations 173

Image menu 159

imaging unit

ordering 165

replacing 168

Imaging unit low [84.xy] 183

Imaging unit nearly low

[84.xy] 184

Imaging unit very low, [x]

estimated pages remain

[84.xy] 184

importing a conﬁguration

using the Embedded Web

Server 76

Incorrect paper size, open [paper

source] [34] 184

indicator light 35

individual settings

erasing 64

individual settings information

erasing 103

Insert Tray [x] 184

installing

Internal Solutions Port 16

installing an optional card 12

installing printer hard disk 23

installing the 250‑sheet tray 27

installing the 550‑sheet tray 27

installing the printer software 28

Insucient memory for Flash

Memory Defragment operation

[37] 185

Insucient memory to collate job

[37] 184

Insucient memory to support

Resource Save feature [35] 184

Insucient memory, some Held

Jobs were deleted [37] 185

Insucient memory, some held

jobs will not be restored [37] 185

internal options 12

internal options, adding

print driver 29

Internal Solutions Port

installing 16

troubleshooting 198

IP address of computer

ﬁnding 73

IP address, printer

ﬁnding 73

IPv6 menu 128

jams

avoiding 172

jams, clearing

multipurpose feeder 179

standard bin 177

trays 179

Job Accounting menu 152

labels, paper

tips on using 107

letterhead

loading, multipurpose

feeder 44, 82

tips on using 107

Lexmark Mobile Print

using 52

Lexmark Print

using 90

light, indicator 35

linking trays 48, 86, 87

list of menus 114

Load [paper source] with [custom

string] [paper orientation] 185

Load [paper source] with [custom

type name] [paper

orientation] 185

Load [paper source] with [paper

size] [paper orientation] 186

Load multipurpose feeder with

[custom string] [orientation] 186

Load multipurpose feeder with

[custom type name]

[orientation] 186

Load multipurpose feeder with

[paper size] orientation] 186

Load multipurpose feeder with

[paper type] [paper size]

[orientation] 187

multipurpose feeder 44, 82

trays 40, 78

loading the optional tray 40, 78

loading the standard tray 40, 78

locating paper jam 173

lock, security 63, 102

maintenance kit

ordering 165

Maintenance kit low [80.xy] 187

Maintenance kit nearly low

[80.xy] 187

Maintenance kit very low

[80.xy] 187

memory

types installed on

printer 63, 102

memory card 12

installing 14

memory card connector

location 71

Memory full [38] 187

menu settings

loading on multiple

printers 57, 96

menu settings page

printing 58, 97

menus

Active NIC 124

AppleTalk 129

Conﬁdential Print 136

Conﬁgure MP 118

Custom Names 122

Custom Types 122

Default Source 115

Index 242

Erase Temporary Data Files 137

Finishing 150

Flash Drive 147

General Settings 139

Help 160

HTML 158

Image 159

IPv6 128

Job Accounting 152

Miscellaneous 135

Network [x] 124

Network Card 126

Paper Loading 121

Paper Size/Type 115

Paper Texture 118

Paper Weight 120

Parallel [x] 131

PCL Emul 156

PDF 155

PostScript 155

Quality 152

Reports 123, 126

Security Audit Log 137

Set Date and Time 138

Setup 149

SMTP Setup menu 134

Standard Network 124

Standard USB 130

Substitute Size 118

TCP/IP 127

Universal Setup 123

Utilities 154

Wireless 129

XPS 155

Miscellaneous menu 135

mobile device

printing from 51, 52, 89, 90

Mopria Print Service

using 51, 89

moving the printer 10, 11, 170

multipurpose feeder

loading 44, 82

Network [x] menu 124

Network [x] software error

[54] 188

Network Card menu 126

network settings

Embedded Web Server 56, 94

network setup page

printing 59, 97

Networking Guide

where to ﬁnd 56, 94

noise emission levels 233

Non‑Lexmark [supply type], see

User’s Guide [33.xy] 188

non‑volatile memory 63, 102

erasing 64, 103

Not enough free space in ﬂash

memory for resources [52] 188

notices 232, 233, 234, 235,

236, 237

number of remaining pages

estimate 165

optional card

installing 12

optional tray

loading 40, 78

options

250‑sheet tray, installing 27

550‑sheet tray, installing 27

ﬁrmware cards 12

Internal Solutions Port 16

memory card 14

memory cards 12

printer hard disk, installing 23

printer hard disk, removing 25

ordering

imaging unit 165

maintenance kit 165

ordering supplies

toner cartridges 164

paper

characteristics 108

letterhead 109

loading, multipurpose

feeder 44, 82

preprinted forms 109

recycled 110

selecting 109

setting size 39

setting type 39

storing 110

unacceptable 109

Universal size setting 39, 77

using recycled 161

paper feed troubleshooting

message remains after jam is

cleared 200

paper jam in front door 174

paper jam in the duplex unit 178

paper jam in the multipurpose

feeder 179

paper jam in the rear door 176

paper jam in the standard bin 177

paper jam in trays 179

paper jam, clearing

in front door 174

in the duplex unit 178

in the rear door 176

multipurpose feeder 179

standard bin 177

trays 179

paper jams

avoiding 172

paper labels

loading, multipurpose

feeder 44, 82

Paper Loading menu 121

paper size

setting 77

Paper Size/Type menu 115

paper sizes

supported by the printer 111

paper stop, using 39, 77

Paper Texture menu 118

paper type

setting 77

paper types

duplex support 112

supported by printer 112

where to load 112

Paper Weight menu 120

Parallel [x] menu 131

parallel port 37

Parallel port disabled [56] 189

parts

checking status 59, 97

checking, from printer control

panel 97

checking, using the Embedded

Web Server 59, 97

using genuine Lexmark 163

parts and supplies, status of

checking, on printer control

panel 59

PCL Emul menu 156

PDF menu 155

Index 243

port settings

conﬁguring 94

PostScript menu 155

print driver

hardware options, adding 29

print irregularities 213

print job

canceling from the printer

control panel 55

canceling, from

computer 55, 93

print quality troubleshooting

blank pages 217

characters have jagged

edges 208

clipped pages or images 208

gray background on prints 210

horizontal voids appear on

prints 223

print irregularities 213

print is too dark 215

print is too light 216

printer is printing solid black

pages 219

repeating print defects appear

on prints 214

shadow images appear on

prints 209

skewed print 218

streaked horizontal lines appear

on prints 220

streaked vertical lines 221

toner fog or background

shading 225

toner rubs o 225

toner specks appear on

prints 225

transparency print quality is

poor 220

uneven print density 226

white streaks 224

print troubleshooting

conﬁdential and other held

documents do not print 203

error reading ﬂash drive 201

incorrect characters print 206

incorrect margins on prints 211

jammed pages are not

reprinted 200

job prints from wrong tray 205

job prints on wrong paper 205

jobs do not print 202

Large jobs do not collate 206

multiple‑language PDF ﬁles do

not print 201

paper curl 212

paper frequently jams 199

print job takes longer than

expected 204

tray linking does not work 206

unexpected page breaks

occur 207

printer

basic model 34

conﬁgurations 65

minimum clearances 10, 11

moving 10, 11, 170

selecting a location 10, 11

shipping 171

printer conﬁgurations 34

basic model 65

conﬁgured model 65

printer control panel 35, 66

adjusting brightness 62

factory defaults,

restoring 62, 101

indicator light 36, 66

Sleep button light 36, 66

using 35

printer control panel PIN

creating 58, 96

printer control panel, virtual

display

using the Embedded Web

Server 56, 94

Printer had to restart. Last job

may be incomplete. 189

printer hard disk

disposing of 102

encrypting 104

installing 23

removing 25

wiping 104

printer hard disk encryption 104

printer hard disk memory

erasing 104

printer information

where to ﬁnd 8

printer IP address

ﬁnding 73

printer is printing blank

pages 217

printer menus 114

printer messages

Cartridge low [88.xy] 181

Cartridge nearly low [88.xy] 181

Cartridge very low, [x] estimated

pages remain [88.xy] 181

Cartridge, imaging unit

mismatch [41.xy] 181

Change [paper source] to

[custom string] load

[orientation] 182

Change [paper source] to

[custom type name] load

[orientation] 181

Change [paper source] to

[paper size] load

[orientation] 182

Change [paper source] to

[paper type] [paper size] load

[orientation] 182

Close front door 182

Complex page, some data may

not have printed [39] 183

Conﬁguration change, some

held jobs were not restored

[57] 183

Defective ﬂash detected

[51] 183

Error reading USB drive.

Remove USB. 183

Error reading USB hub. Remove

hub. 183

Imaging unit low [84.xy] 183

Imaging unit nearly low

[84.xy] 184

Imaging unit very low, [x]

estimated pages remain

[84.xy] 184

Incorrect paper size, open

[paper source] [34] 184

Insert Tray [x] 184

Insucient memory for Flash

Memory Defragment operation

[37] 185

Insucient memory to collate

job [37] 184

Insucient memory to support

Resource Save feature

[35] 184

Insucient memory, some Held

Jobs were deleted [37] 185

Index 244

Insucient memory, some held

jobs will not be restored

[37] 185

Load [paper source] with

[custom string] [paper

orientation] 185

Load [paper source] with

[custom type name] [paper

orientation] 185

Load [paper source] with [paper

size] [paper orientation] 186

Load multipurpose feeder with

[custom type name]

[orientation] 186

Load multipurpose feeder with

[paper size] [orientation] 186

Load multipurpose feeder with

[paper type] [paper size]

[orientation] 187

Load multipurpose feeder with

custom string]

[orientation] 186

Maintenance kit low [80.xy] 187

Maintenance kit nearly low

[80.xy] 187

Maintenance kit very low

[80.xy] 187

Memory full [38] 187

Network [x] software error

[54] 188

Non‑Lexmark [supply type], see

User’s Guide [33.xy] 188

Not enough free space in ﬂash

memory for resources [52] 188

Parallel port disabled [56] 189

Printer had to restart. Last job

may be incomplete. 189

Reinstall missing or

unresponsive cartridge

[31.xy] 189

Reinstall missing or

unresponsive imaging unit

[31.xy] 189

Remove paper from standard

output bin 189

Replace cartridge, 0 estimated

pages remain [88.xy] 190

Replace cartridge, printer region

mismatch [42.xy] 190

Replace imaging unit, 0

estimated pages remain

[84.xy] 190

Replace maintenance kit

[80.xy] 190

Replace unsupported cartridge

[32.xy] 190

Replace unsupported imaging

unit [32.xy] 191

Serial option [x] error [54] 191

SMTP server not set up. Contact

system administrator. 192, 193

Standard network software

error [54] 192

Standard USB port disabled

[56] 192

Too many ﬂash options installed

[58] 192

Too many trays attached

[58] 192

Unformatted ﬂash detected

[53] 193

Unsupported option in slot [x]

[55] 193

Unsupported USB hub, please

remove 183

printer options troubleshooting

internal option is not

detected 196

Internal Solutions Port 198

tray problems 197

USB/parallel interface card 199

printer problems, solving

basic 194

printer security

information on 64, 105

printer setup

verifying 33

printer software, installing 28

printing

canceling, from the printer

control panel 93

directory list 55, 93

font sample list 55, 93

forms 88

from a computer 50, 88

from a mobile device 51, 89, 90

from ﬂash drive 52, 90

menu settings page 58, 97

network setup page 59, 97

printing a directory list 93

printing a font sample list 93

printing a menu settings page 97

printing a network setup

page 59, 97

printing forms 88

printing from a computer 88

printing from a ﬂash drive 52, 90

printing held jobs

from a Macintosh

computer 54, 92

from Windows 54, 92

publications

where to ﬁnd 8

Quality menu 152

Quiet Mode 98

Quiet mode 60

recycled paper

using 110, 161

recycling

Lexmark packaging 162

Lexmark products 161

toner cartridges 162

reducing noise 60, 98

Reinstall missing or unresponsive

cartridge [31.xy] 189

Reinstall missing or unresponsive

imaging unit [31.xy] 189

Remote Operator Panel

setting up 76

Remove paper from standard

output bin 189

removing printer hard disk 25

repeat print jobs 54, 92

repeating print defects appear on

prints 214

Replace cartridge, 0 estimated

pages remain [88.xy] 190

Replace cartridge, printer region

mismatch [42.xy] 190

Replace imaging unit, 0

estimated pages remain

[84.xy] 190

Replace maintenance kit

[80.xy] 190

Replace unsupported cartridge

[32.xy] 190

Replace unsupported imaging

unit [32.xy] 191

replacing

imaging unit 168

toner cartridge 166

Index 245

Reports menu 123, 126

reserve print jobs

printing from Windows 54, 92

restoring factory default

settings 101

safety information 5, 6, 7

Schedule Power Modes

using 62, 100

security

modifying conﬁdential print

settings 57, 96

Security Audit Log menu 137

security lock 63, 102

security settings

erasing 64

security settings information

erasing 103

security Web page

printer security information 105

where to ﬁnd 64

selecting a location for the

printer 10, 11

selecting paper 109

Serial option [x] error [54] 191

serial printing

setting up 93

Set Date and Time menu 138

setting

paper size 39, 77

paper type 39, 77

TCP/IP address 127

setting Hibernate Timeout 61, 99

setting up serial printing 93

Setup menu 149

shipping the printer 171

showing icons on the home

screen 74

Sleep Mode

adjusting 99

Sleep mode

adjusting 60

SMTP server not set up. Contact

system administrator. 192, 193

SMTP Setup menu 134

standard bin, using 39, 77

Standard Network menu 124

Standard network software error

[54] 192

standard tray

loading 40, 78

Standard USB menu 130

Standard USB port disabled

[56] 192

statement of volatility 63, 102

status of parts

checking 97

status of parts and supplies

checking 59

status of supplies

checking 97

storing

paper 110

supplies 166

storing print jobs 54, 92

streaked horizontal lines appear

on prints 220

streaked vertical lines appear on

prints 221

streaks appear 224

Substitute Size menu 118

supplies

checking status 59, 97

checking, from printer control

panel 97

checking, using the Embedded

Web Server 59, 97

conserving 161

storing 166

using genuine Lexmark 163

using recycled paper 161

supplies, ordering

imaging unit 165

maintenance kit 165

toner cartridges 164

supply notiﬁcations

conﬁguring 56, 95

supported ﬂash drives 53, 91

supported paper sizes 111

supported paper types and

weights 112

TCP/IP menu 127

tips

card stock 106

letterhead 107

on using envelopes 106

on using labels 107

transparencies 107

tips on using envelopes 106

toner cartridge

replacing 166

toner cartridges

ordering 164

recycling 162

toner darkness

adjusting 50, 88

Too many ﬂash options installed

[58] 192

Too many trays attached [58] 192

touch screen

buttons, using 68

transparencies

loading, multipurpose

feeder 44, 82

tips 107

trays

linking 48, 86, 87

loading 40, 78

unlinking 48, 86, 87

troubleshooting

an application error has

occurred 227

cannot open Embedded Web

Server 227

checking an unresponsive

printer 194

solving basic printer

problems 194

troubleshooting, display

printer display is blank 196

troubleshooting, paper feed

message remains after jam is

cleared 200

troubleshooting, print

conﬁdential and other held

documents do not print 203

error reading ﬂash drive 201

incorrect characters print 206

incorrect margins on prints 211

jammed pages are not

reprinted 200

job prints from wrong tray 205

job prints on wrong paper 205

jobs do not print 202

Large jobs do not collate 206

multiple‑language PDF ﬁles do

not print 201

paper curl 212

paper frequently jams 199

print job takes longer than

expected 204

tray linking does not work 206

Index 246

unexpected page breaks

occur 207

troubleshooting, print quality

blank pages 217

characters have jagged

edges 208

clipped pages or images 208

gray background on prints 210

horizontal voids appear on

prints 223

print irregularities 213

print is too dark 215

print is too light 216

printer is printing solid black

pages 219

repeating print defects appear

on prints 214

shadow images appear on

prints 209

skewed print 218

streaked horizontal lines appear

on prints 220

streaked vertical lines 221

toner fog or background

shading 225

toner rubs o 225

toner specks appear on

prints 225

transparency print quality is

poor 220

uneven print density 226

white streaks on a page 224

troubleshooting, printer options

internal option is not

detected 196

Internal Solutions Port 198

tray problems 197

USB/parallel interface card 199

unacceptable paper 109

understanding the home

screen 67

understanding the home screen

buttons and icons 66

uneven print density 226

Unformatted ﬂash detected

[53] 193

Universal paper size settings

conﬁguring 39, 77

Universal Setup menu 123

unlinking trays 48, 86, 87

Unsupported option in slot [x]

[55] 193

Unsupported USB hub, please

remove 183

USB port 37, 69

USB/parallel interface card

troubleshooting 199

User’s Guide

using 8

using Forms and Favorites 88

using Hibernate mode 61, 99

using recycled paper 161

using Schedule Power

Modes 62, 100

using the printer control

panel 35, 66

using the touch‑screen

buttons 68

Utilities menu 154

verify print jobs 54, 92

verifying printer setup 33

vertical voids appear 224

virtual display

checking, using Embedded Web

Server 56, 94

voids appear 224

volatile memory 63, 102

erasing 64, 103

volatility

statement of 63, 102

wiping the printer hard disk 104

Wireless menu 129

wireless network

conﬁguration information 29

wireless network setup

using the Embedded Web

Serve 32

wireless networking

Push Button Conﬁguration

Method 31

Start PIN Method 31

wireless setup wizard

using 30

XPS menu 155

Index 247

Table of Contents

Lexmark MS517dn User Manual

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