Conventions.......................................................................................................................................................... 6

Product statements............................................................................................................................................. 6

Learning about the printer...........................................................................9

Finding information about the printer.............................................................................................................9

Selecting a location for the printer................................................................................................................ 10

Printer conﬁgurations........................................................................................................................................12

Attaching cables................................................................................................................................................. 13

Using the control panel.....................................................................................................................................14

Understanding the status of the power button and indicator light....................................................... 14

Loading paper and specialty media..........................................................16

Setting the size and type of the specialty media.......................................................................................16

Conﬁguring Universal paper settings........................................................................................................... 16

Loading trays....................................................................................................................................................... 16

Loading the multipurpose feeder...................................................................................................................18

Linking trays.........................................................................................................................................................19

Paper support..............................................................................................20

Supported paper sizes.....................................................................................................................................20

Supported paper types.....................................................................................................................................21

Supported paper weights............................................................................................................................... 22

Printing.........................................................................................................23

Printing from a computer.................................................................................................................................23

Printing from a mobile device........................................................................................................................ 23

Printing a font sample list................................................................................................................................24

Copying........................................................................................................25

Making copies....................................................................................................................................................25

Copying photos................................................................................................................................................. 25

Copying on letterhead.....................................................................................................................................25

Copying on both sides of the paper (two‑sided)...................................................................................... 25

Reducing or enlarging copies........................................................................................................................26

Contents 2

Collating copies................................................................................................................................................. 26

Placing separator sheets between copies................................................................................................. 26

Copying multiple pages onto a single sheet............................................................................................. 26

Creating a copy shortcut................................................................................................................................. 27

E-mailing...................................................................................................... 28

Setting up the e‑mail function........................................................................................................................28

Conﬁguring e‑mail settings.............................................................................................................................28

Sending an e-mail............................................................................................................................................. 28

Creating an e-mail shortcut............................................................................................................................ 29

Faxing...........................................................................................................30

Setting up the printer to fax............................................................................................................................30

Sending a fax......................................................................................................................................................36

Scheduling a fax.................................................................................................................................................37

Creating a fax destination shortcut...............................................................................................................37

Changing the fax resolution........................................................................................................................... 38

Adjusting the fax darkness............................................................................................................................. 38

Viewing a fax log............................................................................................................................................... 38

Blocking junk faxes........................................................................................................................................... 38

Holding a fax.......................................................................................................................................................39

Forwarding a fax................................................................................................................................................39

Scanning...................................................................................................... 40

Scanning to an FTP server..............................................................................................................................40

Creating an FTP shortcut................................................................................................................................ 40

Understanding the printer menus.............................................................41

Menu map.............................................................................................................................................................41

Device...................................................................................................................................................................42

Print........................................................................................................................................................................51

Paper.................................................................................................................................................................... 59

Copy.......................................................................................................................................................................61

Fax.........................................................................................................................................................................64

E-mail.....................................................................................................................................................................73

FTP......................................................................................................................................................................... 81

Network/Ports.................................................................................................................................................... 85

Contents 3

Security.................................................................................................................................................................97

Reports............................................................................................................................................................... 102

Help..................................................................................................................................................................... 103

Troubleshooting............................................................................................................................................... 104

Printing the Menu Settings Page................................................................................................................. 104

Securing the printer..................................................................................105

Locating the security slot...............................................................................................................................105

Erasing printer memory..................................................................................................................................105

Restoring factory default settings................................................................................................................106

Statement of Volatility.....................................................................................................................................106

Maintaining the printer.............................................................................107

Networking........................................................................................................................................................ 107

Cleaning printer parts.....................................................................................................................................108

Ordering parts and supplies........................................................................................................................... 111

Replacing parts and supplies.........................................................................................................................113

Moving the printer........................................................................................................................................... 123

Saving energy and paper.............................................................................................................................. 124

Recycling............................................................................................................................................................125

Clearing jams.............................................................................................126

Avoiding jams................................................................................................................................................... 126

Identifying jam locations................................................................................................................................ 127

Paper jam in door A.........................................................................................................................................128

Paper jam in the rear door.............................................................................................................................132

Paper jam in the standard bin.......................................................................................................................133

Paper jam in the duplex unit......................................................................................................................... 134

Paper jam in trays............................................................................................................................................ 135

Paper jam in the multipurpose feeder........................................................................................................135

Paper jam in the automatic document feeder..........................................................................................136

Troubleshooting........................................................................................ 138

Network connection problems.....................................................................................................................138

Internal option problems................................................................................................................................140

Issues with supplies......................................................................................................................................... 141

Paper feed problems...................................................................................................................................... 142

Contents 4

Printing problems.............................................................................................................................................145

Faxing problems...............................................................................................................................................174

Scanning problems..........................................................................................................................................178

Contacting customer support.......................................................................................................................183

Upgrading and migrating.........................................................................184

Hardware............................................................................................................................................................184

Software............................................................................................................................................................. 190

Firmware............................................................................................................................................................ 192

Notices........................................................................................................193

Index.......................................................................................................... 208

Contents 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,

multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily

overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer

performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected

between the printer and the power cord provided with the printer may be used with this product. The

use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor

printer performance.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near

water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

Safety information 6

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power

cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects

such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect

the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet

before inspecting it.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external

connections (such as Ethernet and telephone system connections) are properly installed in their marked

plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or

more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same

time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

Safety information 7

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this

label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or

performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous

radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.

There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,

or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions

and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc

manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer

is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release

emissions. You must understand the section in your operating instructions that discusses the guidelines for

selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter

designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high

ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace

the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no

references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for

this product.

SAVE THESE INSTRUCTIONS.

Safety information 8

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

•Connecting the printer

•Installing the printer software

See the setup documentation that came with the

printer or go to http://support.lexmark.com.

More setup and instructions for using the printer:

•Selecting and storing paper and specialty media

•Loading paper

•Conﬁguring printer settings

•Viewing and printing documents and photos

•Setting up and using the printer software

•Conﬁguring the printer on a network

•Caring for and maintaining the printer

•Troubleshooting and solving problems

Information Center—Go to

http://infoserve.lexmark.com.

Help Menu Pages—Access the guides on the

printer ﬁrmware or go to

http://support.lexmark.com.

Touch Screen Guide—Go to

http://support.lexmark.com.

Product videos—Go to

http://infoserve.lexmark.com/idv/.

Information on setting up and conﬁguring the accessibility

features of your printer

Lexmark Accessibility Guide—Go to

http://support.lexmark.com.

Help using the printer software Help for Microsoft® Windows® or Macintosh

operating systems—Open a printer software

program or application, and then click Help.

Click

to view context‑sensitive information.

Notes:

•Help is automatically installed with the printer

software.

•Depending on the operating system, the

printer software is located in the printer

program folder or on the desktop.

Learning about the printer 9

What are you looking for? Find it here

The latest supplemental information, updates, and customer

support:

•Documentation

•Driver downloads

•Live chat support

•E‑mail support

•Voice support

Go to http://support.lexmark.com.

Note: Select your country or region, and then

select your product to view the appropriate

support site.

Support contact information for your country or

region can be found on the website or on the

printed warranty that came with the printer.

Have the following information ready when you

contact customer support:

•Place and date of purchase

•Machine type and serial number

•Safety information

•Regulatory information

•Warranty information

•Environmental information

Warranty information varies by country or region:

•In the U.S.—See the Statement of Limited

Warranty included with the printer, or go to

http://support.lexmark.com.

•In other countries and regions—See the

printed warranty that came with the printer.

Product Information Guide—See the

documentation that came with the printer or go to

http://support.lexmark.com.

Selecting a location for the printer

•Leave enough room to open trays, covers, and doors and to install hardware options.

•Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product

near water or wet locations.

Learning about the printer 10

•Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

•Provide a ﬂat, sturdy, and stable surface.

•Keep the printer:

–Clean, dry, and free of dust

–Away from stray staples and paper clips

–Away from the direct airﬂow of air conditioners, heaters, or ventilators

–Free from direct sunlight and humidity extremes

•Observe the recommended temperatures and avoid ﬂuctuations.

Ambient temperature 10 to 32°C (50 to 90°F)

Storage temperature 0 to 40°C (32 to 104°F)

•Allow the following recommended amount of space around the printer for proper ventilation:

1Top 540 mm (21 in.)

2Rear 203 mm (8 in.)

3Right side 305 mm (12 in.)

4Front 510 mm (20 in.)

Note: The minimum space needed in front of the printer is 76 mm (3 in.).

5Left side 203 mm (8 in.)

Learning about the printer 11

Printer conﬁgurations

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

You can conﬁgure your printer by adding optional 250‑ or 550‑sheet trays. For more information, see “Installing

optional trays” on page 189.

1Control panel

2Automatic document feeder (ADF)

3Standard bin

4Controller board access cover

5Standard 250‑sheet tray

6Optional 250‑ or 550‑sheet tray

7Multipurpose feeder

8Door A

Learning about the printer 12

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any

wireless network adapter, or the printer in the areas shown while actively printing.

Use the To

1Power cord socket Connect the printer to a properly grounded electrical outlet.

2Ethernet port Connect the printer to a network.

3LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL

ﬁlter, or VoIP adapter, or any other adapter that allows you to access the telephone line

to send and receive faxes.

4USB printer port Connect the printer to a computer.

Learning about the printer 13

Using the control panel

Use the To

1Display View printing options, printer status, and error messages.

2Arrow buttons Scroll through the menus or move between screens and menu options.

3Select button •Select menu options.

•Save the settings.

4Redial button View the last number dialed.

5Address book button View the stored addresses.

6Numeric keypad Enter numbers or symbols in an input ﬁeld.

7Power button Turn on or turn o the printer.

Note: To turn o the printer, press and hold the power button for ﬁve seconds.

8Stop or Cancel button Stop the current printer task.

9Start button Start a printer task, depending on which mode is selected.

10 Pause button Place a dial pause in a fax number.

11 Backspace button Move the cursor backward and delete a character in an input ﬁeld.

12 Fax button Send faxes.

13 Indicator light Check the printer status.

14 Back button Return to the previous screen.

15 Home button Go to the home screen.

Understanding the status of the power button and

indicator light

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blue The printer is ready or processing data.

Red The printer requires user intervention.

Learning about the printer 14

Power button light Printer status

O The printer is o, ready, or processing data.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is in Hibernate mode.

Learning about the printer 15

Loading paper and specialty media

Setting the size and type of the specialty media

1From the control panel, navigate to:

> Settings > > Paper > > Tray Conﬁguration > > Paper Size/Type >

2Select a paper source, and then conﬁgure the size and type of the specialty media.

Conﬁguring Universal paper settings

1From the control panel, navigate to:

> Settings > > Paper > > Media Conﬁguration > > Universal Setup >

2Select Portrait Width or Portrait Height, and then press .

3Adjust the settings, and then press .

Loading trays

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1Remove the tray.

Note: To avoid paper jams, do not remove trays while the printer is busy.

Loading paper and specialty media 16

2Adjust the paper guides to match the size of the paper that you are loading.

3Flex, fan, and align the paper edges before loading.

4Load the paper stack with the printable side facedown, and then make sure that the side guides ﬁt snugly

against the paper.

Notes:

•Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided

printing.

•Load letterhead faceup with the bottom edge of the sheet toward the front of the tray for two‑sided

printing.

•Do not slide paper into the tray.

•To avoid paper jams, make sure that the stack height is below the maximum paper ﬁll indicator.

5Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading paper and specialty media 17

Loading the multipurpose feeder

1Open the multipurpose feeder.

2Adjust the guide to match the size of the paper that you are loading.

3Flex, fan, and align the paper edges before loading.

4Load paper with the printable side faceup.

Notes:

•Load letterhead faceup with the top edge of the sheet toward the front of the tray for one‑sided

printing.

•Load letterhead facedown with the bottom edge of the sheet toward the front of the tray for

two‑sided printing.

Loading paper and specialty media 18

•Load envelopes with the ﬂap facedown on the left side.

•Load European envelopes with the ﬂap facedown and entering the printer ﬁrst.

Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings,

or self‑stick adhesives.

5From the control panel, set the paper size and paper type to match the paper loaded.

Linking trays

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Paper > Tray Conﬁguration.

3Set the same paper size and paper type for the trays that you are linking.

4Save the settings.

5Click Settings > Device > Maintenance > Conﬁguration Menu > Tray Conﬁguration.

6Set Tray Linking to Automatic.

7Save the settings.

To unlink trays, make sure that no trays have the same paper size and paper type settings.

Warning—Potential Damage: The temperature of the fuser varies according to the speciﬁed paper type. To

avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.

Loading paper and specialty media 19

Paper support

Supported paper sizes

Paper size Tray Multipurpose feeder Two‑sided printing

210 x 297 mm (8.3 x 11.7 in.)

210 x 148 mm (5.8 x 8.3 in.)

A5 LEF*

148 x 210 mm (5.8 x 8.3 in.)

A6*

105 x 148 mm (4.1 x 5.8 in.)

JIS B5

182 x 257 mm (7.2 x 10.1 in.)

Oﬁcio (Mexico)

216 x 340 mm (8.5 x 13.4 in.)

Hagaki

100 x 148 mm (3.9 x 5.8 in.)

Statement

140 x 216 mm (5.5 x 8.5 in.)

Executive

184 x 267 mm (7.3 x 10.5 in.)

Letter

216 x 279 mm (8.5 x 11 in.)

Legal

216 x 356 mm (8.5 x 14 in.)

Folio

216 x 330 mm (8.5 x 13 in.)

Universal

76.2 x 127 mm (3 x 5 in.) to

216 x 356 mm (8.5 x 14 in.)

7 3/4 Envelope (Monarch)

98 x 191 mm (3.9 x 7.5 in.)

9 Envelope

98 x 225 mm (3.9 x 8.9 in.)

10 Envelope

105 x 241 mm (4.1 x 9.5 in.)

* This paper size is not supported in the optional tray.

Paper support 20

Paper size Tray Multipurpose feeder Two‑sided printing

DL Envelope

110 x 220 mm (4.3 x 8.7 in.)

C5 Envelope

162 x 229 mm (6.4 x 9 in.)

B5 Envelope

176 x 250 mm (6.9 x 9.8 in.)

Other Envelope

76.2 x 127 mm (3 x 5 in.) to

216 x 356 mm (8.5 x 14 in.)

* This paper size is not supported in the optional tray.

Supported paper types

Paper type Tray Multipurpose feeder Two‑sided printing

Plain paper

Card stock X X

Transparency X

Recycled

Paper labels1X

Bond2

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper2

Rough/Cotton

Envelope X X

1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print

20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.

2 Bond and Heavy Paper are supported in two‑sided printing up to 90‑g/m2 (24‑lb) paper weight.

Paper support 21

Paper type Tray Multipurpose feeder Two‑sided printing

Rough envelope X X

1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print

20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.

2 Bond and Heavy Paper are supported in two‑sided printing up to 90‑g/m2 (24‑lb) paper weight.

Supported paper weights

Tray Multipurpose feeder Two‑sided printing

Paper weight 60–120 g/m2 (16–32 lb) 60–216 g/m2 (16–58 lb) 60–90 g/m2 (16–24 lb)

Paper support 22

Printing

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1From the document that you are trying to print, open the Print dialog.

2If necessary, adjust the settings.

3Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2Select a printer.

3Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print

to any Google Cloud Print‑ready printer.

1From the home screen of your mobile device, launch an enabled application.

2Tap Print, and then select a printer.

3Print the document.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It

allows you to print directly to any Mopria‑certiﬁed printer.

Note: Before printing, make sure that the Mopria Print Service is enabled.

1From the home screen of your mobile device, launch a compatible application.

2Tap Print, and then select a printer.

3Print the document.

Printing 23

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed

printer.

Note: This application is supported only in some Apple devices.

1From the home screen of your mobile device, launch a compatible application.

2Select an item to print, and then tap the share icon.

3Tap Print, and then select the printer.

4Send the print job.

Printing a font sample list

1From the control panel, navigate to:

> Settings > > Reports > > Print > > Print Fonts

2Select PCL Fonts or PostScript Fonts, and then press .

Printing 24

Copying

Making copies

1Load an original document into the ADF tray or on the scanner glass.

Note: To avoid a cropped image, make sure that the original document and the output have the same

paper size.

2From the control panel, specify the number of copies.

3If necessary, adjust the copy settings.

4Copy the document.

Note: To make a quick copy, from the control panel, press .

Copying photos

1Place a photo on the scanner glass.

2From the control panel, navigate to:

> Copy > > Content Type > > Photo

3From the Content Source menu, select the setting that best matches the original photo.

4Send the copy job.

Copying on letterhead

1Load an original document into the ADF tray or on the scanner glass.

2From the control panel, navigate to:

> Copy > > specify the size of the original document >

3Select Copy to, and then select the tray that contains the letterhead.

If you are loading the letterhead into the multipurpose feeder, then navigate to:

Multipurpose Feeder > > select the size of the letterhead > > Letterhead >

4Copy the document.

Copying on both sides of the paper (two‑sided)

1Load an original document into the ADF tray or on the scanner glass.

2From the control panel, navigate to:

> Copy > > Paper Setup >

Copying 25

3Adjust the setting.

4Copy the document.

Reducing or enlarging copies

1Load an original document into the ADF tray or on the scanner glass.

2From the control panel, navigate to:

> Copy > > Scale > specify a scale value

Note: Changing the size of the original document or output after setting Scale restores the scale value to

Auto.

3Copy the document.

Collating copies

1Load an original document into the ADF tray or on the scanner glass.

2From the control panel, navigate to:

> Copy >

3Set Collate to On.

4Copy the document.

Placing separator sheets between copies

1Load an original document into the ADF tray or on the scanner glass.

2From the control panel, navigate to:

> Copy > > Separator Sheets

3Adjust the settings.

4Copy the document.

Copying multiple pages onto a single sheet

1Load an original document into the ADF tray or on the scanner glass.

2From the control panel, navigate to:

> Copy > > Pages Per Side

3Adjust the settings.

4Copy the document.

Copying 26

Creating a copy shortcut

Note: You may need administrative rights to create a shortcut.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Shortcuts > Add Shortcut.

3From the Shortcut Type menu, select Copy, and then conﬁgure the settings.

4Apply the changes.

Copying 27

E-mailing

Setting up the e‑mail function

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > E‑mail > E‑mail Setup.

3Conﬁgure the settings.

4Apply the changes.

Conﬁguring e‑mail settings

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > E-mail.

3Enter the needed information.

4Apply the changes.

Sending an e-mail

Using the control panel

1Load an original document into the ADF tray or on the scanner glass.

2From the control panel, navigate to:

> E-mail > > enter the needed information

Note: You can also enter the recipient using the address book or shortcut number.

If necessary, conﬁgure the output ﬁle type settings.

3Send the e-mail.

E-mailing 28

Using the shortcut number

1From the control panel, press #, and then enter the shortcut number using the keypad.

2Send the e‑mail.

Creating an e-mail shortcut

Note: You may need administrative rights to create a shortcut.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Shortcuts > Add Shortcut.

3From the Shortcut Type menu, select E‑mail, and then conﬁgure the settings.

4Apply the changes.

E-mailing 29

Faxing

Setting up the printer to fax

Notes:

•The following connection methods are applicable only in some countries or regions.

•During the initial printer setup, clear the fax function check box and any other function you plan to set up

later, and then select Continue.

•If the fax function is enabled and not fully set up, then the indicator light may blink red.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer

in the area shown while actively sending or receiving a fax.

Setting up the fax function

1From the control panel, navigate to:

> Settings > > Device > > Preferences > > Run Initial Setup > > Ye s

2Turn o the printer, wait for about 10 seconds, and then turn on the printer.

3From the Before You Begin screen, select Change the Settings and Continue with the Wizard.

4From the Fax/Email Server Setup screen, enter the needed information.

5Finish the setup.

Faxing 30

Setting up fax using a standard telephone line

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

Setup 1: Printer is connected to a dedicated fax line

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to an active analog wall jack.

Notes:

•You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer O).

•If you want to receive faxes automatically, then set the printer to pick up on a speciﬁed number of rings.

Faxing 31

Setup 2: Printer is sharing the line with an answering machine

Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for

the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes

automatically.

Connected to dierent wall jacks

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to an active analog wall jack.

Notes:

•If you have only one telephone number on your line, then set the printer to receive faxes automatically.

•Set the printer to pick up calls two rings after the answering machine. For example, if the answering

machine picks up calls after four rings, then set the printer Rings to Answer setting to six.

Faxing 32

Setting up fax in countries or regions with dierent telephone wall jacks

and plugs

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility

is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or

region may not come with your printer, and you may need to purchase it separately.

There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug

from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.

Part name Part number

Lexmark adapter plug 40X8519

Faxing 33

Connecting the printer to a non‑RJ11 wall jack

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.

3If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it

directly to the telephone adapter.

Faxing 34

Connecting the printer to a wall jack in Germany

The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering

machines. The F port is for telephones. Connect the printer to any of the N ports.

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.

3If you want to connect a telephone and answering machine to the same wall jack, then connect the devices

as shown.

Connecting to a distinctive ring service

1From the control panel, navigate to:

> Settings > > Fax > > Fax Defaults > > Analog Fax Setup > > Fax Receive Settings

> > Admin Controls > > Answer On >

2Select the ring pattern.

3Apply the changes.

Faxing 35

Setting the fax date and time

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Preferences > Date and Time > Conﬁgure.

3Conﬁgure the settings.

4Apply the changes.

Conﬁguring daylight saving time

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Preferences > Date and Time > Conﬁgure.

3In the Time Zone menu, select Custom.

4Conﬁgure the settings.

5Apply the changes.

Sending a fax

Using the control panel

1Load the original document into the ADF tray or on the scanner glass.

2From the control panel, navigate to:

> Fax > > enter the needed information >

If necessary, conﬁgure other fax settings.

3Fax the document.

Using the computer

Note: Make sure that the Universal Fax driver is installed with the printer software. For more information, see

“Installing the printer software” on page 191.

Faxing 36

For Windows users

1From the document that you are trying to fax, open the Print dialog.

2Select the printer, and then click Properties, Preferences, Options, or Setup.

3Click Fax > Enable fax, and then enter the recipient number.

If necessary, conﬁgure other fax settings.

4Fax the document.

For Macintosh users

1With a document open, choose File > Print.

2Select the printer, and then enter the recipient number.

If necessary, conﬁgure other fax settings.

3Fax the document.

Scheduling a fax

1Load the original document into the ADF tray or on the scanner glass.

2From the control panel, navigate to:

> Fax > > enter the fax number > Send Time >

3Conﬁgure the date and time to send the fax.

If necessary, conﬁgure other fax settings.

4Fax the document.

Creating a fax destination shortcut

Note: You may need administrative rights to create a shortcut.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Shortcuts > Add Shortcut.

3From the Shortcut Type menu, select Fax, and then conﬁgure the settings.

4Apply the changes.

Faxing 37

Changing the fax resolution

1Load an original document into the ADF tray or on the scanner glass.

2From the control panel, navigate to:

> Fax > > enter the needed information >

3Adjust the Resolution setting.

4Fax the document.

Adjusting the fax darkness

1Load an original document into the ADF tray or on the scanner glass.

2From the control panel, navigate to:

> Fax > > enter the needed information >

3Adjust the Darkness setting.

4Send the fax job.

Viewing a fax log

Note: You may need administrative rights to view the fax logs.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Reports > Fax.

3Click Fax Job Log or Fax Call Log.

Blocking junk faxes

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls.

3Select Block No Name Fax.

4Apply the changes.

Faxing 38

Holding a fax

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Fax > Analog Fax Setup > Fax Receive Settings > Holding Faxes.

3Select a mode.

4Apply the changes.

Forwarding a fax

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls.

3In the Fax Forwarding menu, select Forward.

4Apply the changes.

Faxing 39

Scanning

Scanning to an FTP server

1Load the original document into the ADF tray or on the scanner glass.

2From the control panel, navigate to:

> FTP > > enter the needed information

If necessary, conﬁgure other FTP settings.

3Scan the document.

Creating an FTP shortcut

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Shortcuts > Add Shortcut > select FTP from the Shortcut Type menu.

3Conﬁgure the settings.

4Apply the changes.

Scanning 40

Understanding the printer menus

Menu map

Device •Preferences

•Remote Operator Panel

•Notiﬁcations

•Power Management

•Information Sent to Lexmark

•Restore Factory Defaults

•Maintenance

•Visible Home Screen Icons

•About This Printer

Print •Layout

•Setup

•Quality

•Job Accounting

•XPS

•PDF

•PostScript

•PCL

•HTML

•Image

Paper •Tray Conﬁguration •Media Conﬁguration

Copy Copy Defaults

Fax •Fax Mode •Analog Fax Setup

E‑mail •E‑mail Setup

•E‑mail Defaults

•Web Link Setup

FTP FTP Defaults

Network/Ports •Network Overview

•Wireless

•Ethernet

•TCP/IP

•SNMP

•IPSec

•802.1x

•LPD Conﬁguration

•HTTP/FTP Settings

•ThinPrint

•USB

•Google Cloud Print

•Wi‑Fi Direct

Security •Security Audit Log

•Login Restrictions

•Conﬁdential Print Setup

•Solutions LDAP Settings

•Mobile Services Management

•Miscellaneous

Reports •Menu Settings Page

•Device

•Print

•Shortcuts

•Fax

•Network

Help •Print All Guides

•Connection Guide

•Copy Guide

•E‑mail Guide

•Fax Guide

•FTP Guide

•Information Guide

•Media Guide

•Mono Quality Guide

•Moving Guide

•Print Quality Guide

•Supplies Guide

Understanding the printer menus 41

Troubleshooting •Print Quality Test Pages •Cleaning the scanner

Device

Preferences

Menu item Description

Display Language

[List of languages]

Set the language of the text that appears on the display.

Note: Not all languages are available for all printer models.

You may need to install special hardware for some

languages.

Country/Region

[List of countries]

Identify the country that the printer is conﬁgured to operate.

Run Initial Setup

Ye s *

Run the setup wizard.

Displayed information

Display Text 1

Display Text 2

Custom Text 1

Custom Text 2

Specify the information to show on the home screen.

Note: Custom Text 1 and Custom Text 2 appear only in some

printer models.

Date and Time

Conﬁgure

Manually Set Date and Time

Date Format

Time Format

Time Zone

Network Time Protocol

Enable NTP

NTP Server

Enable Authentication

Key ID

Password

Conﬁgure the printer date and time.

Notes:

•Enable Authentication appears only in some printer

models.

•When Enable Authentication is set to MD5 key, Key ID

and Password appear.

Paper Sizes

U.S.*

Metric

Specify the unit of measurement for paper sizes.

Note: The country or region selected in the initial setup

wizard determines the initial paper size setting.

Allow Background Removal

On*

O

Allow image background removal in copy, fax, e-mail, FTP, or

scan-to-USB jobs.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 42

Menu item Description

One Page Flatbed Scanning

O*

Set copies from the scanner glass to only one page at a time.

Screen Timeout

10–300 (60*)

Set the idle time in seconds before the display shows the home

screen, or before the printer logs o a user account

automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Remote Operator Panel

Menu item Description

External VNC Connection

Don’t Allow*

Allow

Connect an external Virtual Network Computing (VNC) client

to the remote control panel.

Authentication Type

None*

Standard Authentication

Set the authentication type when accessing the VNC client

server.

VNC Password Specify the password to connect to the VNC client server.

Note: This menu item appears only if Authentication Type is

set to Standard Authentication.

Note: An asterisk (*) next to a value indicates the factory default setting.

Notiﬁcations

Menu item Description

ADF Loaded Beep

O

On*

Enable a sound when loading paper into the ADF.

Note: This menu item appears only in some printer models.

Alarm Control

O

Single*

Continuous

Set the number of times that the alarm sounds when the printer

requires user intervention.

Supplies

Show Supply Estimates

Show estimates*

Do not show estimates

Show the estimated status of the supplies.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 43

Menu item Description

Supplies

Cartridge Alarm

O*

Single

Continuous

Set the number of times that the alarm sounds when the toner

cartridge is low.

E‑mail Alerts Setup Conﬁgure e‑mail alert settings to send notiﬁcations to a list of

recipients when the printer requires user intervention.

Error Prevention

Jam Assist

O

On*

Set the printer to ﬂush automatically blank pages or pages with

partial prints to the standard bin after a jammed page is

cleared.

Error Prevention

Auto Continue

Disabled

5–255 (5*)

Let the printer continue processing or printing a job

automatically after clearing certain attendance conditions.

Error Prevention

Auto Reboot

Reboot when idle

Reboot always*

Reboot never

Set the printer to restart when an error occurs.

Error Prevention

Auto Reboot

Max Auto Reboots

1–20 (2*)

Set the number of automatic reboots that the printer can

perform.

Error Prevention

Auto Reboot

Auto Reboot Window

1–525600 (720*)

Set the number of seconds before the printer performs an

automatic reboot.

Error Prevention

Auto Reboot

Auto Reboot Counter

Show a read‑only information of the reboot counter.

Error Prevention

Display Short Paper Error

Auto‑clear*

Set the printer to show a message when a short paper error

occurs.

Note: Short paper refers to the size of the paper loaded.

Error Prevention

Page Protect

O*

Set the printer to process the entire page into the memory

before printing it.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 44

Menu item Description

Jam Content Recovery

Jam Recovery

O

Auto*

Set the printer to reprint jammed pages.

Jam Content Recovery

Scanner Jam Recovery

Job level

Page level*

Specify how to restart a scan job after resolving a paper jam.

Note: An asterisk (*) next to a value indicates the factory default setting.

Power Management

Menu item Description

Sleep Mode Proﬁle

Print with Display o

Allow printing with display o*

Display on when printing

Allow printing with the display turned o.

Timeouts

Sleep Mode

1–120 minutes (15*)

Set the idle time before the printer begins operating in Sleep

mode.

Timeouts

Hibernate Timeout

Disabled

1 hour

2 hours

3 hours

6 hours

1 day

2 days

3 days*

1 week

2 weeks

1 month

Set the time before the printer enters Hibernate mode.

Timeouts

Hibernate Timeout on Connection

Hibernate

Do Not Hibernate*

Set the printer to Hibernate mode even when an active

Ethernet connection exists.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 45

Menu item Description

Eco-Mode

O*

Energy

Energy/Paper

Paper

Minimize the use of energy, paper, or specialty media.

Note: Setting Eco‑Mode to Energy or Paper may aect

printer performance, but not print quality.

Note: An asterisk (*) next to a value indicates the factory default setting.

Information Sent to Lexmark

Menu item Description

Information Sent to Lexmark

Save

Supplies and Page Usage (Anonymous)

Device Performance (Anonymous)

Device Interaction (Anonymous)

None of the Above*

More Information

Send printer usage and performance information to Lexmark.

Note: Information Send Time and User Information ‑ Level appear

only when you select any of the settings in Information Sent to

Lexmark, except None of the Above.

Information Send Time

Start Time

Stop Time

User Information ‑ Level

Anonymous Session Information Only*

Session Information with Generic User

Information

Session Information with Actual User IDs

Note: An asterisk (*) next to a value indicates the factory default setting.

Restore Factory Defaults

Menu item Description

Restore Settings

Restore all settings

Restore printer settings

Restore network settings

Restore fax settings

Restore the printer factory default settings.

Understanding the printer menus 46

Maintenance

Conﬁg Menu

Menu item Description

USB Conﬁguration

USB PnP

Change the USB driver mode of the printer to improve its

compatibility with a personal computer.

USB Conﬁguration

USB Scan to Local

On*

O

Enable scanning to a computer.

USB Conﬁguration

USB Speed

Full

Auto*

Set the USB port to run at full speed and disable its high‑speed

capabilities.

Tray Conﬁguration

Tray Linking

Automatic*

O

Set the printer to link the trays that have the same paper type

and paper size settings.

Tray Conﬁguration

Show Tray Insert Message

O

Only for unknown sizes*

Always

Show the Tray Insert message.

Tray Conﬁguration

A5 Loading

Short Edge*

Long Edge

Specify the page orientation when loading A5 paper size.

Tray Conﬁguration

Paper Prompts

Auto*

MP Feeder

Manual Paper

Envelope Prompts

Auto*

MP Feeder

Manual Envelope

Set the paper source that the user ﬁlls when a prompt to load

paper or envelope appears.

Note: For Multipurpose Feeder to appear, set Conﬁgure MP

to Cassette from the Paper menu.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 47

Menu item Description

Tray Conﬁguration

Action for Prompts

Prompt user*

Continue

Use current

Set the printer to resolve paper- or envelope-related change

prompts.

Reports

Menu Settings Page

Event Log

Event Log Summary

Health Check Statistics

Print reports about printer menu settings, status, and event

logs.

Supply Usage And Counters

Clear Supply Usage History

Reset Black Cartridge Counter

Reset Black Imaging Unit Counter

Reset Maintenance Counter

Reset the supply page counter or view the total printed pages.

Printer Emulations

PPDS Emulation

O*

Set the printer to use the PPDS data stream.

Fax Conﬁguration

Fax Low Power Support

Disable Sleep

Permit Sleep

Auto*

Specify the printer power setting when it is in fax mode.

Print Conﬁguration

Font Sharpening

0–150(24*)

Set a text point-size value below which the high‑frequency

screens are used when printing font data.

Print Conﬁguration

Print Density

1–5 (3*)

Copy Density

1–5 (3*)

Adjust the toner density when printing or copying documents.

Device Operations

Quiet Mode

O*

Set the printer to reduce the amount of noise that it makes

when printing.

Note: This setting slows down the overall performance of the

printer.

Device Operations

Panel Menus

Enable*

Disable

Set the printer to show the control panel menus.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 48

Menu item Description

Device Operations

Safe Mode

O*

Set the printer to operate in a special mode, in which it attempts

to continue oering as much functionality as possible, despite

known issues.

Device Operations

Minimum Copy Memory

20MB*

30MB

50MB

80MB

100MB

Set the memory allocation for storing copy jobs.

Note: The values appear only if the amount of installed

DRAM is at least twice the amount of the value.

Device Operations

Clear Custom Status

Erase all custom messages.

Device Operations

Clear all remotely‑installed messages

Delete all logs created during remote installation.

Device Operations

Automatically Display Error Screens

On*

O

Set the printer to automatically show existing printer-related

messages on the home screen after the printer remains

inactive.

Device Operations

Honor orientation on fast path copy

O*

Set the printer to use the Orientation setting under Copy menu

when sending quick copy jobs.

Scanner Conﬁguration

Scanner Manual Registration

Print Quick Test

Front ADF Registration

Flatbed Registration

Align the scan area with the paper location.

Scanner Conﬁguration

Edge Erase

ADF Edge Erase

0–6 (3*)

Flatbed Edge Erase

0–6 (3*)

Set the border size around the scanned image that will be

erased.

Scanner Conﬁguration

Disable Scanner

Enabled*

Disabled

ADF Disabled

Disable the scanner if it is not working properly.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 49

Menu item Description

Scanner Conﬁguration

Ti Byte Order

CPU Endianness*

Little Endian

Big Endian

Determine the byte order of a TIFF‑formatted scan output.

Scanner Conﬁguration

Exact Ti Rows Per Strip

On*

O

Set the RowsPerStrip tag value of a TIFF‑formatted scan output.

Note: An asterisk (*) next to a value indicates the factory default setting.

Out of Service Erase

Menu item Description

Erase Printer Memory

Printer Memory Last Sanitized

Sanitize all information on non‑volatile memory

Erase all printer and network settings

Erase all shortcuts and shortcut settings

Clear all settings and applications that are stored in the printer

hard disk.

Visible Home Screen Icons

Menu Description

Copy

E‑mail

Fax

Change Language

Bookmarks

Held Jobs

FTP

Specify which icons to show on the home screen.

About this Printer

Menu item Description

Asset Tag Show the serial number of the printer.

Printer’s Location Identify the printer location. The maximum length is 63 characters.

Contact Personalize the printer name. The maximum length is 63 characters.

Understanding the printer menus 50

Layout

Menu item Description

Sides

1‑sided*

2‑sided

Specify whether to print on one side or two sides of the paper.

Flip Style

Long Edge*

Short Edge

Determine which side of the paper (long edge or short edge) is bound when

performing two‑sided printing.

Note: Depending on the option selected, the printer automatically osets

each printed information of the page to bind the job correctly.

Blank Pages

Do Not Print*

Print blank pages that are included in a print job.

Collate

O [1,1,1,2,2,2]*

On [1,2,1,2,1,2]

Keep the pages of a print job stacked in sequence, particularly when printing

multiple copies of the job.

Separator Sheets

None*

Between Copies

Between Jobs

Between Pages

Insert blank separator sheets when printing.

Separator Sheet Source

Tray [x] (1*)

Multipurpose Feeder

Specify the paper source for the separator sheet.

Note: The multipurpose feeder is available only in some printer models.

Pages per Side

O*

2 pages per side

3 pages per side

4 pages per side

6 pages per side

9 pages per side

12 pages per side

16 pages per side

Print multiple page images on one side of a sheet of paper.

Pages per Side Ordering

Horizontal*

Reverse Horizontal

Vertical

Reverse Vertical

Specify the positioning of multiple page images when using Pages per Side.

Note: The positioning depends on the number of page images and their

page orientation.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 51

Menu item Description

Pages per Side Orientation

Auto*

Landscape

Portrait

Specify the orientation of a multiple‑page document when using Pages per

Side.

Pages per Side Border

None*

Solid

Print a border around each page image when using Pages per Side.

Copies

1–9999 (1*)

Specify the number of copies for each print job.

Print Area

Normal*

Fit to page

Whole Page

Set the printable area on a sheet of paper.

Note: An asterisk (*) next to a value indicates the factory default setting.

Setup

Menu item Description

Printer Language

PCL Emulation*

PS Emulation

Set the printer language.

Note: Setting a default printer language does not prevent a software

program from sending print jobs that use another printer language.

Resource Save

O*

Set the printer to handle temporary downloads when it receives a job that

requires more than the available memory.

Notes:

•O sets the printer to retain downloads only until memory is needed.

Downloads are deleted to process print jobs.

•When set to On and the printer runs out of memory, a Memory

Full [38] appears on the display but downloads are not deleted.

Print All Order

Alphabetical*

Oldest First

Newest First

Specify the order in which held and conﬁdential jobs are printed when Print

All is selected.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 52

Quality

Menu item Description

Print Resolution

600 dpi*

1200 Image Q

2400 Image Q

1200 dpi

300 dpi

Set the resolution for the text and images on the printed output.

Note: Resolution is determined in dots per inch or image quality.

Pixel Boost

O*

Fonts

Horizontally

Vertically

Both directions

Enable more pixels to print in clusters for clarity, in order to enhance text and

images.

Toner Darkness

1–10 (8*)

Determine the lightness or darkness of text images.

Halftone

Normal*

Detail

Enhance the printed output to have smoother lines with sharper edges.

Brightness

‑6 to 6 (0*)

Adjust the brightness of the printed output.

Contrast

0 to 5 (0*)

Adjust the contrast of the printed output.

Gray Correction

O

Auto*

Adjust the contrast enhancement applied to images.

Note: An asterisk (*) next to a value indicates the factory default setting.

Job Accounting

Note: This menu appears only when a printer hard disk is installed.

Menu item Description

Job Accounting

O*

Set the printer to create a log of the print jobs that it receives.

Accounting Log Frequency

Daily

Weekly

Monthly*

Specify how often the printer creates a log ﬁle.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 53

Menu item Description

Log Action at End of Frequency

None*

E‑mail Current Log

E‑mail & Delete Current Log

Post Current Log

Post & Delete Current Log

Specify how the printer responds when the frequency threshold expires.

Note: The value deﬁned in Accounting Log Frequency determines when this

action is triggered.

Log Near Full Level

O*

Specify the maximum size of the log ﬁle before the printer executes the Log

Action at Near Full.

Log Action at Near Full

None*

E‑mail Current Log

E‑mail & Delete Current Log

E‑mail & Delete Oldest Log

Post Current Log

Post & Delete Current Log

Post & Delete Oldest Log

Delete Current Log

Delete Oldest Log

Delete All But Current

Delete All Logs

Specify how the printer responds when the hard disk is nearly full.

Note: The value deﬁned in Log Near Full Level determines when this action

is triggered.

Log Action at Full

None*

E‑mail & Delete Current Log

E‑mail & Delete Oldest Log

Post & Delete Current Log

Post & Delete Oldest Log

Delete Current Log

Delete Oldest Log

Delete All But Current

Delete All Logs

Specify how the printer responds when disk usage reaches the maximum limit

(100MB).

URL to Post Log Specify where the printer posts job accounting logs.

E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs.

Log File Preﬁx Specify the preﬁx for the log ﬁle name.

Note: The current host name deﬁned in the TCP/IP menu is used as the

default log ﬁle preﬁx.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 54

XPS

Menu item Description

Print Error Pages

O*

Print a test page that contains information on errors, including XML markup

errors.

Minimum Line Width

1–30 (2*)

Set the minimum stroke width of any job printed in 1200 dpi.

Note: An asterisk (*) next to a value indicates the factory default setting.

PDF

Menu item Description

Scale to Fit

O*

Scale the page content to ﬁt the selected paper size.

Annotations

Do Not Print*

Specify whether to print annotations in the PDF.

Note: An asterisk (*) next to a value indicates the factory default setting.

PostScript

Menu item Description

Print PS Error

O*

Print a test page that contains the PostScript error.

Minimum Line Width

1–30 (2*)

Set the minimum stroke width of any job printed in 1200 dpi.

Lock PS Startup Mode

O*

Disable the SysStart ﬁle.

Font Priority

Resident*

Flash/Disk

Establish the font search order.

Notes:

•Resident sets the printer to search its memory for the requested font

before searching the ﬂash memory.

•Flash/Disk sets the printer to search the ﬂash memory for the

requested font before searching the printer memory.

•This menu item appears only when a ﬂash memory is installed.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 55

Menu item Description

Wait Timeout

Disabled

15–65535 (40*)

Set the printer to wait for additional data before canceling a print job.

Note: An asterisk (*) next to a value indicates the factory default setting.

PCL

Menu item Description

Font Source

Resident*

All

Choose the source which contains the default font selection.

Font Name

[List of available fonts]

Select a font from the speciﬁed font source.

Symbol Set

[List of available symbol set]

Specify the symbol set for each font name.

Note: A symbol set is a set of alphabetic and numeric characters,

punctuation, and special symbols. Symbol sets support the dierent

languages or speciﬁc programs such as math symbols for scientiﬁc text.

Pitch

0.08–100 (10*)

Specify the font pitch for scalable monospaced fonts.

Note: Pitch refers to the number of ﬁxed‑space characters in a horizontal

inch of type.

Orientation

Portrait*

Landscape

Specify the orientation of text and graphics on the page.

Lines per Page

1–255

Specify the number of lines of text for each page printed through the PCL®

datastream.

Notes:

•This menu item activates vertical escapement that causes the

selected number of requested lines to print between the default

margins of the page.

•60 is the U.S. factory default setting. 64 is the international factory

default setting.

PCL5 Minimum Line Width

1–30 (2*)

Set the initial minimum stroke width.

Notes:

•Jobs printed in 1200 dpi use the value directly.

•Jobs printed in 4800CQ use half the value.

PCLXL Minimum Line Width

1–30 (2*)

A4 Width

198 mm*

203 mm

Set the width of the logical page on A4‑size paper.

Note: Logical page is the space on the physical page where data is

printed.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 56

Menu item Description

Auto CR after LF

O*

Set the printer to perform a carriage return after a line feed control

command.

Note: Carriage return is a mechanism that commands the printer to move

the position of the cursor to the ﬁrst position on the same line.

Auto LF after CR

O*

Set the printer to perform a line feed after a carriage return control

command.

Tray Renumber

Assign MP Feeder

O*

None

0–201

Assign Tray [x]

O*

None

0–201

Assign Manual Paper

O*

None

0–201

Assign Manual Envelope

O*

None

0–201

Conﬁgure the printer to work with print drivers or applications that use

dierent source assignments for the paper source.

Tray Renumber

View Factory Defaults

Show the factory default setting assigned for each paper source.

Tray Renumber

Restore Defaults

Return all tray assignments to factory default values.

Print Timeout

Disabled

1–255 (90*)

Set the printer to end a print job after it has been idle for the speciﬁed

amount of time in seconds.

Note: An asterisk (*) next to a value indicates the factory default setting.

HTML

Menu item Description

Font Name

[List of fonts] (Times*)

Set the font to use for HTML documents.

Font Size

1–255 (12*)

Set the font size to use for HTML documents.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 57

Menu item Description

Scale

1–400% (100*)

Scale HTML documents.

Orientation

Portrait*

Landscape

Set the page orientation for HTML documents.

Margin Size

8–255 mm (19*)

Set the page margin for HTML documents.

Backgrounds

Do Not Print

Print*

Print background information or graphics for HTML documents.

Note: An asterisk (*) next to a value indicates the factory default setting.

Image

Menu item Description

Auto Fit

O

On*

Select the best available paper size and orientation setting for an image.

Note: When set to On, this menu item overrides the scaling and orientation

settings for the image.

Invert

O*

Invert bitonal monochrome images.

Note: This menu item does not apply to GIF or JPEG image formats.

Scaling

Best Fit*

Anchor Top Left

Anchor Center

Fit Height/Width

Fit Height

Fit Width

Adjust the image to ﬁt the printable area.

Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Orientation

Portrait*

Landscape

Reverse Portrait

Reverse Landscape

Specify the orientation of text and graphics on the page.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 58

Paper

Tray Conﬁguration

Menu item Description

Default Source

Tray [x] (1*)

MP Feeder

Manual Paper

Manual Envelope

Set the paper source for all print jobs.

Note: Multipurpose Feeder only appears when Conﬁgure MP is set to

Cassette.

Paper Size/Type

Tray [x]

MP Feeder

Manual Paper

Manual Envelope

Specify the paper size or paper type loaded in each paper source.

Substitute Size

O

Statement/A5

Letter/A4

All Listed*

Set the printer to substitute a speciﬁed paper size if the requested size is not

loaded in any paper source.

Notes:

•O prompts the user to load the required paper size.

•Statement/A5 prints A5‑size document on statement when loading

statement and statement‑size jobs on A5 paper size when loading A5.

•Letter/A4 prints A4‑size document on letter when loading letter and

letter‑size jobs on A4 paper size when loading letter.

•All Listed substitutes Letter/A4.

Conﬁgure MP

Cassette*

Manual

First

Set the printer when to pick paper loaded in the multipurpose feeder.

Notes:

•When set to Cassette, the printer treats the multipurpose feeder like a

tray.

•When set to Manual, the printer treats the multipurpose feeder like a

manual feeder.

•When set to First, the printer picks paper from the multipurpose feeder

until it is empty, regardless of the required paper source or paper size.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 59

Media Conﬁguration

Universal Setup

Menu item Description

Units of Measure

Inches

Millimeters

Specify the unit of measurement for the universal paper.

Note: Inches is the U.S. factory default setting. Millimeters is the

international factory default setting.

Portrait Width

3–14.17 inches (8.50*)

76–359.91 mm (216*)

Set the portrait width of the universal paper.

Portrait Height

3–14.17 inches (14*)

76–359.91 mm (356*)

Set the portrait height of the universal paper.

Feed Direction

Short Edge*

Long Edge

Set the printer to pick paper from the short edge or long edge

direction.

Note: Long Edge appears only when the longest edge is shorter

than the maximum width supported.

Note: An asterisk (*) next to a value indicates the factory default setting.

Custom Scan Sizes

Menu item Description

Custom Scan Size [x]

Scan Size Name

Width

1–8.50 inches (8.50*)

25–216 mm (216*)

Height

1–14 inches (14*)

25–356 mm (297*)

Orientation

Portrait*

Landscape

2 scans per side

O*

Assign a scan size name and conﬁgure the scan settings.

Understanding the printer menus 60

Media Types

Menu item Description

Plain

Card Stock

Transparency

Recycled

Labels

Bond

Envelope

Rough Envelope

Letterhead

Preprinted

Colored Paper

Light

Heavy

Rough/Cotton

Custom Type [x]

Specify the texture and weight of the paper loaded.

Select from the following options:

Paper Texture

Smooth

Normal*

Rough

Paper Weight

Light

Normal*

Heavy

Note: An asterisk (*) next to a value indicates the factory default setting.

Copy

Copy Defaults

Menu item Description

Content Type

Tex t

Tex t/ Phot o*

Photo

Graphics

Improve the output result based on the content of the original document.

Content Source

Black and White Laser

Color Laser*

Inkjet

Photo/Film

Magazine

Newspaper

Press

Other

Improve the output result based on the source of the original document.

Sides

1 sided to 1 sided*

1 sided to 2 sided

Specify the scanning behavior based on the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 61

Menu item Description

Separator Sheets

None*

Between Copies

Between Jobs

Between Pages

Specify whether to insert blank separator sheets when printing.

Separator Sheet Source

Tray [x] (1*)

MP Feeder

Specify the paper source for the separator sheet.

Pages per Side

O*

2 Portrait pages

4 Portrait pages

2 Landscape pages

4 Landscape pages

Specify the number of page images to print on one side of a sheet of paper.

Print Page Borders

O*

Place a border around each image when printing multiple pages on a single

page.

Collate

O [1,1,1,2,2,2]

On [1,2,1,2,1,2]*

Print multiple copies in sequence.

“Copy from” Size

[List of paper sizes]

Set the paper size of the original document.

Notes:

•Letter is the U.S. factory default setting. A4 is the international factory

default setting.

•This menu item may vary depending on your printer model.

“Copy to” Source

Tray [x] (1*)

MP Feeder

Auto Size Match

Specify the paper source for the copy job.

Darkness

1–9 (5*)

Adjust the darkness of the scanned image.

Number of Copies

1–9999 (1*)

Specify the number of copies.

Overlay

Conﬁdential

Copy

Draft

Urgent

Custom

O*

Specify the overlay text printed on each page of the copy job.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 62

Menu item Description

Custom Overlay Type a custom overlay text.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Dropout

None*

Red

Green

Blue

Default Red Threshold

0–255 (128*)

Default Green Threshold

0–255 (128*)

Default Blue Threshold

0–255 (128*)

Specify which color to drop during scanning, and adjust the dropout setting for

that color.

Contrast

Best for Content*

Specify the contrast of the output.

Background Removal

Background detection

Content‑based

Fixed

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Auto Center

O*

Align the content at the center of the page.

Mirror Image

O*

Create a mirror image of the original document.

Negative Image

O*

Create a negative image of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 63

Menu item Description

Shadow Detail

‑4 to 4 (0*)

Adjust the amount of shadow detail visible on a scanned image.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Sharpness

1–5 (3*)

Adjust the sharpness of a scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Transparency Separators

O

On*

Insert a blank sheet between transparencies.

Allow Priority Copies

On*

O

Interrupt a print job to copy a page or document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax

Fax Mode

Menu item Description

Fax Mode

Analog*

Fax Server

Disabled

Select a fax mode.

Note: An asterisk (*) next to a value indicates the factory default setting.

Analog Fax Setup

General Fax Settings

Menu item Description

Fax Name Identify your fax machine.

Fax Number Identify your fax number.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 64

Menu item Description

Fax ID

Fax Name

Fax Number*

Notify fax recipients of your fax name or fax number.

Enable Manual Fax

O*

Set the printer to fax manually.

Notes:

•This menu item does not appear if Fax Transport is set to T.38 or G711.

•This menu item requires a line splitter and a telephone handset.

•Use a regular telephone line to answer an incoming fax job and to dial a

fax number.

•To go directly to the Manual Fax function, touch # and 0 on the keypad.

Memory Use

All receive

Mostly receive

Equal*

Mostly send

All send

Set the amount of internal printer memory allocated for faxing.

Note: This menu item prevents memory buer conditions and failed faxes.

Cancel Faxes

Allow*

Don't Allow

Cancel outgoing faxes before they are transmitted, or cancel incoming faxes

before they ﬁnish printing.

Caller ID

O

On*

Alternate

Show the telephone number of the person sending the fax.

Fax Number Masking

O*

From Left

From Right

Specify the format for masking an outgoing fax number.

Digits to Mask

0–58 (0*)

Specify the number of digits to mask in an outgoing fax number.

Enable Line Connected

Detection

O

On*

Determine whether a telephone line is connected to the printer.

Notes:

•Detection takes place when turning on the printer and before each call.

•This menu item does not appear if Fax Transport is set to T.38.

Enable Line In Wrong Jack

Detection

O*

Determine whether a telephone line is connected to the correct port on the

printer.

Notes:

•Detection takes place when turning on the printer and before each call.

•This menu item does not appear if Fax Transport is set to T.38.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 65

Menu item Description

Enable Extension in Use

Support

O

On*

Determine whether a telephone line is used by another device such as another

phone on the same line.

Notes:

•This menu item is monitored continuously after turning on the printer.

•This menu item does not appear if Fax Transport is set to T.38.

Optimize Fax Compatibility Conﬁgure the printer fax functionality for optimal compatibility with other fax

machines.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Send Settings

Menu item Description

Resolution

Standard*

Fine

Super Fine

Ultra Fine

Set the resolution of the scanned image.

Note: A higher resolution increases fax transmission time and requires higher

memory.

Original Size

[List of paper sizes]

Specify the size of the original document.

Note: Mixed Sizes is the U.S. factory default setting. A4 is the international

factory default setting.

Orientation

Portrait*

Landscape

Specify the orientation of the original document.

Sides

O*

Long Edge

Short Edge

Specify the page orientation of text and graphics when scanning a two‑sided

document.

Content Type

Tex t*

Tex t/ Phot o

Photo

Graphics

Improve the output result based on the content of the original document.

Content Source

Black and White Laser

Color Laser*

Inkjet

Photo/Film

Magazine

Newspaper

Press

Other

Improve the output result based on the source of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 66

Menu item Description

Darkness

1–9 (5*)

Adjust the darkness of the scanned image.

Behind a PABX

O*

Set the printer to dial a fax number without waiting to recognize the dial tone.

Note: Private Automated Branch Exchange (PABX) is a telephone network that

allows a single access number to oer multiple lines to outside callers.

Dial Mode

Ton e*

Pulse

Specify the dial mode for incoming or outgoing faxes.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Dropout

None*

Red

Green

Blue

Default Red Threshold

0–255 (128*)

Default Green Threshold

0–255 (128*)

Default Blue Threshold

0–255 (128*)

Specify which color to drop during scanning, and adjust the dropout setting for

that color.

Contrast

Best for Content*

Set the contrast of the output.

Background Removal

Background Detection

Content‑based*

Fixed

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Note: If you want to remove the background color from the original document,

then set Background Detection to Content-based. If you want to remove

image noise from a photo, then set Background Detection to Fixed.

Mirror Image

O*

Create a mirror image of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 67

Menu item Description

Negative Image

O*

Create a negative image of the original document.

Shadow Detail

‑4 to 4 (0*)

Adjust the amount of shadow detail visible on a scanned image.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Sharpness

1–5 (3*)

Adjust the sharpness of the scanned image.

Temperatur e

‑4 to 4 (0*)

Specify whether to generate a cooler or warmer output.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Automatic Redial

0–9 (5*)

Adjust the number of redial attempts based on the activity levels of recipient fax

machines.

Redial Frequency

1–200 minutes (3*)

Increase the time between redial attempts to increase the chance of sending

fax successfully.

Enable ECM

On*

O

Activate Error Correction Mode (ECM) for fax jobs.

Note: ECM detects and corrects errors in the fax transmission process that are

caused by telephone line noise and poor signal strength.

Enable Fax Scans

On*

O

Fax documents that are scanned at the printer.

Driver to Fax

On*

O

Allow the print driver to send fax.

Allow Save as Shortcut

On*

O

Save fax numbers as shortcuts in the printer.

Max Speed

33600*

14400

9600

4800

2400

Set the maximum speed for sending fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 68

Menu item Description

Enable Color Fax Scans

O by default*

On by default

Never use

Always use

Enable color scans for fax.

Auto Convert Color Faxes to

Mono Faxes

On*

O

Convert all outgoing color faxes to black and white.

Conﬁrm Fax Number

O*

Ask the user to conﬁrm the fax number.

Dial Preﬁx Set a dialing preﬁx.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Receive Settings

Menu item Description

Fax Job Waiting

None*

Ton er

Toner and Supplies

Remove fax jobs that request speciﬁc unavailable resources from the print

queue.

Rings to Answer

1–25 (3*)

Set the number of rings for incoming fax.

Auto Reduction

On*

O

Scale incoming fax to ﬁt on the page.

Paper Source

Tray [x]

MP Feeder

Auto*

Set the paper source for printing incoming fax.

Sides

O*

Print on both sides of the paper.

Separator Sheets

O*

Before Job

After Job

Specify whether to insert blank separator sheets when printing.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 69

Menu item Description

Separator Sheet Source

Tray [x] (1*)

MP Feeder

Specify the paper source for the separator sheet.

Output Bin

Standard Bin*

Bin [x]

Specify the output bin for received faxes.

Fax Footer

O*

Print the transmission information at the bottom of each page from a received

fax.

Fax Footer Time Stamp

Receive*

Print the time stamp at the bottom of each page from a received fax.

Holding Faxes

Held Fax Mode

O*

Always On

Manual

Scheduled

Hold received faxes from printing until they are released.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Enable Fax Receive

On*

O

Set the printer to receive fax.

Enable Caller ID

O

On*

Show the number that is sending the incoming fax.

Block No Name Fax

O*

Block incoming faxes sent from devices with no station ID or fax ID speciﬁed.

Banned Fax List

Add Banned Fax

Specify the phone numbers that you want to block.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 70

Menu item Description

Answer On

All Rings*

Single Ring Only

Double Ring Only

Triple Ring Only

Single or Double Rings Only

Single or Triple Rings Only

Double or Triple Rings Only

Set a distinctive ring pattern for incoming fax.

Auto Answer

On*

O

Set the printer to receive fax automatically.

Manual Answer Code

0–9 (9*)

Manually enter a code on the telephone number pad to begin receiving fax.

Notes:

•This menu item appears only when the printer shares a line with a

telephone.

•This menu item appears only when you set the printer to receive fax

manually.

Fax Forwarding

Print and Forward

Forward*

Specify how to forward received fax.

Forward to

Destination [x]

Type

Shortcut Number

Specify where to forward received fax.

Conﬁrmation E‑mail Send a conﬁrmation e‑mail when fax forwarding is successful.

Note: The e‑mail is sent only when forwarding to FTP or Network Share

destinations.

Max Speed

33600*

14400

9600

4800

2400

Set the maximum speed for transmitting fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 71

Fax Cover Page

Menu item Description

Fax Cover Page

O by Default*

On by Default

Never Use

Always Use

Conﬁgure the settings for the fax cover page.

Include To ﬁeld

O*

Include From ﬁeld

O*

From

Include Message Field

O*

Message:

Include Logo

O*

Include Footer [x]

O*

Footer [x]

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Log Settings

Menu item Description

Transmission Log

Print log*

Do Not Print Log

Print Only For Error

Print a log for successful fax transmission or transmission error.

Receive Error Log

Print Never*

Print on Error

Print a log for fax‑receive failures.

Auto Print Logs

On*

O

Print all fax activity.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 72

Menu item Description

Log Paper Source

Tray [x] (1*)

Multipurpose Feeder

Specify the paper source for printing logs.

Logs Display

Remote Fax Name*

Dialed Number

Identify the sender by remote fax name or fax number.

Enable Job Log

On*

O

View a summary of all fax jobs.

Enable Call Log

On*

O

View a summary of fax dialing history.

Log Output Bin

Standard Bin*

Bin [x]

Specify the output bin for printed logs.

Note: An asterisk (*) next to a value indicates the factory default setting.

Speaker Settings

Menu item Description

Speaker Mode

Always O

Always On

On until Connected*

Set the fax speaker mode.

Speaker Volume

Low

High*

Adjust the fax speaker volume.

Ringer Volume

O

On*

Enable the ringer volume.

Note: An asterisk (*) next to a value indicates the factory default setting.

E-mail

E‑mail Setup

Menu item Description

Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-

mail.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 73

Menu item Description

Primary SMTP Gateway Port

1–65535 (25*)

Enter the port number of the primary SMTP server.

Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP

server.

Secondary SMTP Gateway Port

1–65535 (25*)

Enter the server port number of your secondary or backup SMTP server.

SMTP Timeout

5–30 seconds (30*)

Set the time before the printer times out if the SMTP server does not respond.

Reply Address Specify a reply address in the e‑mail.

Always use SMTP default Reply

Address

On*

O

Always use the default reply address in the SMTP server.

Use SSL/TLS

Disabled*

Negotiate

Required

Specify whether to send e‑mail using an encrypted link.

Require Trusted Certiﬁcate

O

On*

Require a trusted certiﬁcate when accessing the SMTP server.

SMTP Server Authentication

No authentication required*

NTLM

CRAM‑MD5

Digest‑MD5

Kerberos 5

Set the authentication type for the SMTP server.

Device‑Initiated E‑mail

None*

Use Device SMTP Credentials

Specify whether credentials are required for device‑initiated e‑mail.

User‑Initiated E‑mail

None*

Use Device SMTP Credentials

Use Session User ID and

Password

Use Session E‑mail address

and Password

Prompt user

Specify whether credentials are required for user‑initiated e‑mail.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 74

Menu item Description

Use Active Directory Device

Credentials

O

On*

Enable user credentials and group designations to connect to the SMTP server.

Device Userid Specify the user ID and password to connect to the SMTP server.

Device Password

Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.

NTLM Domain Specify the domain name for the NTLM security protocol.

Disable "SMTP server not set

up" error

O*

Hide the “SMTP server not set up” error message.

Note: An asterisk (*) next to a value indicates the factory default setting.

E‑mail Defaults

Menu item Description

Subject Specify the e‑mail subject and message.

Message

File Name Specify the ﬁle name for the scanned image.

Format

PDF (.pdf)*

TIFF (.tif)

JPEG (.jpg)

XPS (.xps)

TXT (.txt)

RTF (.rtf)

DOCX (.docx)

Specify the ﬁle format for the scanned image.

Global OCR Settings

Recognized Languages

Auto Rotate

Despeckle

Auto Contrast Enhance

Conﬁgure the settings for optical character recognition (OCR).

Note: This menu item appears only if you have purchased and installed an

OCR solution.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 75

Menu item Description

PDF Settings

PDF Version

1.3

1.4

1.5*

1.6

1.7

Archival Version

A‑1a*

A‑1b

Highly Compressed

O*

Secure

O*

Searchable

O*

Archival (PDF/A)

O*

Set the PDF format of the scanned image.

Content Type

Tex t

Tex t/ Phot o*

Photo

Graphics

Improve the output result based on the content of the original document.

Content Source

Black and White Laser*

Color Laser

Inkjet

Photo/Film

Magazine

Newspaper

Press

Other

Improve the output result based on the original document.

Color

Black and White

Gray

Color*

Auto

Specify the color when scanning an image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 76

Menu item Description

Resolution

75 dpi

150 dpi*

200 dpi

300 dpi

400 dpi

600 dpi

Set the resolution of the scanned image.

Darkness

-4 to 4 (0*)

Adjust the darkness of the scanned image.

Orientation

Portrait*

Landscape

Specify the orientation of text and graphics on the page.

Original Size

[List of paper sizes]

Set the paper size of the original document.

Note: Mixed Sizes is the factory default setting.

Sides

O*

Long Edge

Short Edge

Specify the page orientation of text and graphics when scanning a two‑sided

document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Balance

Cyan to Red

-4 to 4 (0*)

Magenta to Green

-4 to 4 (0*)

Ye llow t o Blue

-4 to 4 (0*)

Adjust the color intensity during scanning.

Color Dropout

None*

Red

Green

Blue

Default Red Threshold

0–255 (128*)

Default Green Threshold

0–255 (128*)

Default Blue Threshold

0–255 (128*)

Specify which color to drop during scanning, and adjust the dropout setting for

that color.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 77

Menu item Description

Auto Color Detect

Color Sensitivity

1–9 (5*)

Area Sensitivity

1–9 (5*)

E‑mail Bit Depth

1 bit*

8 bit

Set the amount of color that the printer detects from the original document.

Note: This menu item appears only when Color is set to Auto.

JPEG Quality

Best for content*

5–95

Set the quality of a JPEG‑format scanned image.

Notes:

•5 reduces the ﬁle size, but lessens the image quality.

•95 provides the best image quality, but produces a large ﬁle size.

Contrast

Best for content*

Specify the contrast of the output.

Background Removal

Background Detection

Content‑based*

Fixed

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Note: If you want to remove the background color from the original

document, then set Background Detection to Content-based. If you want to

remove image noise from a photo, then set Background Detection to Fixed.

Mirror Image

O*

Create a mirror image of the original document.

Negative Image

O*

Create a negative image of the original document.

Shadow Detail

‑4 to 4 (0*)

Adjust the amount of shadow detail visible on a scanned image.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Sharpness

1–5 (3*)

Adjust the sharpness of a scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 78

Menu item Description

Temperatur e

‑4 to 4 (0*)

Specify whether to generate a cooler or warmer output.

Blank Pages

Blank Page Removal

Blank Page Sensitivity

Specify whether to include blank pages.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Max E‑mail Size

0–65535 (0*)

Set the allowable ﬁle size for each e‑mail.

Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its

allowable ﬁle size.

Note: You can type up to 1024 characters.

Limit Destinations Limit sending of e‑mail only to the speciﬁed list of domain names.

Note: Use a comma to separate each domain.

Send Me a Copy

Never appears*

On by Default

O by Default

Always On

Send a copy of the e‑mail to yourself.

Limit E‑mail Recipients

O*

Limit the number of e‑mail recipients.

Use cc:/bcc:

O*

Enable carbon copy and blind carbon copy in e‑mail.

Use Multi‑Page TIFF

On*

O

Choose between single- and multiple‑page TIFF ﬁles.

TIFF Compression

LZW*

JPEG

Set a compression option for TIFF ﬁles.

Text Default

5–95 (75*)

Set the quality of text on a scanned image.

Text/Photo De f ault

5–95 (75*)

Set the quality of text or photo on a scanned image.

Photo Default

5–95 (50*)

Set the quality of a photo on a scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 79

Menu item Description

Transmission Log

Print log*

Do Not Print Log

Print Only For Error

Print a log for successful e‑mail transmission.

Log Paper Source

Tray [x] (1*)

Multipurpose Feeder

Specify the paper source for printing logs.

Custom Job Scanning

O*

Turn on scanning of custom jobs by default.

Note: This menu item appears only when a hard disk is installed.

Scan Preview

O

On*

Show the scan preview on the display.

Note: This menu item appears only when a printer hard disk is installed.

Allow Save as Shortcut

O

On*

Save e-mail addresses as shortcuts.

Note: When set to O, the Save As Shortcut button does not appear on the

e-mail Destination screen.

E‑mail Images Sent As

Attachment*

Web Link

Specify how to send the images in e‑mail.

Reset E-mail Information After

Sending

O

On*

Restore the default e-mail information after sending an e-mail.

Note: An asterisk (*) next to a value indicates the factory default setting.

Web Link Setup

Menu item Description

Server Set the printer to send e‑mail as a web link.

Password

Path

File Name

Web Link

Understanding the printer menus 80

FTP

FTP Defaults

Menu item Description

Format

PDF (.pdf)*

TIFF (.tif)

JPEG (.jpg)

XPS (.xps)

TXT (.txt)

RTF (.rtf)

DOCX (.docx)

Specify the ﬁle format for the scanned image.

Note: The menu items may vary depending on your printer model.

Global OCR Settings

Recognized Languages

Auto Rotate

Despeckle

Auto Contrast Enhance

Conﬁgure the settings for optical character recognition (OCR).

Note: This menu appears only if you have purchased and installed an OCR

solution.

PDF Settings

PDF Version

1.3

1.4

1.5*

1.6

1.7

Archival Version

A‑1a*

A‑1b

Highly Compressed

O*

Secure

O*

Searchable

O*

Archival (PDF/A)

O*

Set the PDF format for the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 81

Menu item Description

Content Type

Tex t

Tex t/ Phot o*

Graphics

Photo

Improve the output result based on the content of the original document.

Content Source

Black and White Laser

Color Laser*

Inkjet

Photo/Film

Magazine

Newspaper

Press

Other

Improve the output result based on the source of the original document.

Color

Black and White

Gray

Color*

Auto

Specify the color when scanning an image.

Resolution

75 dpi

150 dpi*

200 dpi

300 dpi

400 dpi

600 dpi

Set the resolution of the scanned image.

Darkness

-4 to 4 (0*)

Adjust the darkness of the scanned image.

Orientation

Portrait*

Landscape

Specify the orientation of text and graphics on the page.

Original Size

[List of paper sizes]

Set the paper size of the original document.

Notes:

•Letter is the U.S. factory default setting. A4 is the international factory

default setting.

•The menu items may vary depending on your printer model.

Sides

O*

Long Edge

Short Edge

Specify the page orientation of text and graphics when scanning a two‑sided

document.

File Name Specify the ﬁle name of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 82

Advanced Imaging

Menu item Description

Color Balance

Cyan to Red

-4 to 4 (0*)

Magenta to Green

-4 to 4 (0*)

Ye llow t o Blue

-4 to 4 (0*)

Adjust the color intensity during scanning.

Color Dropout

None*

Red

Green

Blue

Default Red Threshold

0–255 (128*)

Default Green Threshold

0–255 (128*)

Default Blue Threshold

0–255 (128*)

Specify which color to drop during scanning, and adjust the dropout setting for

that color.

Auto Color Detect

Color Sensitivity

1–9 (5*)

Area Sensitivity

1–9 (5*)

FTP Bit Depth

1 bit*

8 bit

Set the amount of color that the printer detects from the original document.

Note: This menu item appears only when Color is set to Auto.

JPEG Quality

Best for content*

5–95

Set the quality of a JPEG‑format image.

Notes:

•5 reduces the ﬁle size, but lessens the image quality.

•90 provides the best image quality, but produces a large ﬁle size.

Contrast

Best for content*

Specify the contrast of the output.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 83

Menu item Description

Background Removal

Background Detection

Content‑based*

Fixed

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Note: If you want to remove the background color from the original

document, then set Background Detection to Content-based. If you want to

remove image noise from a photo, then set Background Detection to Fixed.

Mirror Image

O*

Create a mirror image of the original document.

Negative Image

O*

Create a negative image of the original document.

Shadow Detail

‑4 to 4 (0*)

Adjust the amount of shadow detail visible on a scanned image.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Sharpness

1–5 (3*)

Adjust the sharpness of a scanned image.

Temperatur e

‑4 to 4 (0*)

Specify whether to generate a cooler or warmer output.

Blank Pages

Blank Page Removal

Blank Page Sensitivity

Specify whether to include blank pages.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Text Default

5–95 (75*)

Set the quality of text on a scanned image.

Text/Photo De f ault

5–95 (75*)

Set the quality of text or photo image on a scanned image.

Photo Default

5–95 (50*)

Set the quality of a photo image on a scanned image.

Use Multi‑Page TIFF

On*

O

Choose between single- and multiple‑page TIFF ﬁles.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 84

Menu item Description

TIFF Compression

LZW*

JPEG

Set a compression option for TIFF ﬁles.

Transmission Log

Print Log*

Do Not Print Log

Print Only For Error

Print a log for successful FTP scan transmission.

Log Paper Source

Tray [x] (1*)

Multipurpose Feeder

Specify the paper source for printing FTP logs.

Custom Job Scanning

O*

Turn on scanning of custom jobs by default.

Note: This menu item appears only when a hard disk is installed.

Scan Preview

O

On*

Show a preview of the scan on the display.

Note: This menu item appears only when a hard disk is installed.

Allow Save as Shortcut

O

On*

Save custom FTP settings as shortcuts.

Note: An asterisk (*) next to a value indicates the factory default setting.

Network/Ports

Network Overview

Menu item Description

Active Adapter

Auto*

Standard Network

Specify how a network is connected.

Network Status Show the connection status of the printer network.

Display Network Status on

Printer

On*

O

Show the network status on the display.

Speed, Duplex Show the speed of the currently active network card.

IPv4 Show the IPv4 address.

All IPv6 Addresses Show all IPv6 addresses.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 85

Menu item Description

Reset Print Server Reset all active network connections to the printer.

Note: This setting removes all network conﬁguration settings.

Network Job Timeout

O

On* (90 seconds)

Set the time before the printer cancels a network print job.

Banner Page

O*

Print a banner page.

Scan to PC Port Range

9751:12000*

Specify a valid port range for printers that are behind a port blocking ﬁrewall.

Note: An asterisk (*) next to a value indicates the factory default setting.

Wireless

Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless

network adapter.

Menu item Description

Setup Using Mobile App Conﬁgure the Wi‑Fi connection using Lexmark Mobile Assistant.

Setup On Printer Panel

Choose Network

Add Wi‑Fi Network

Network Name

Network Mode

Infastructure

Wireless Security Mode

Disabled*

WEP

WPA2/WPA - Personal

WPA2 - Personal

802.1x - RADIUS

Conﬁgure the Wi‑Fi connection using the control panel.

Note: 802.1x - RADIUS can be conﬁgured only from the Embedded

Web Server.

Wi‑Fi Protected Setup

WPS Auto Detect

O

On*

Start Push Button Method

Start PIN Method

Establish a Wi‑Fi network and enable network security.

Notes:

•WPS Auto Detect appears only when the Wireless Security

Mode is set to WEP.

•Start Push-Button Method connects the printer to a Wi‑Fi

network when buttons on both the printer and the access point

(wireless router) are pressed within a given time.

•Start PIN Method connects the printer to a Wi‑Fi network when

a PIN on the printer is entered into the wireless settings of the

access point.

Understanding the printer menus 86

Menu item Description

Network Mode

BSS Type

Infrastructure*

Specify the network mode.

Enable Wi‑Fi Direct

O*

Enable Wi-Fi Direct‑capable devices to connect directly to the printer.

Compatibility

802.11b/g/n (2.4GHz)*

802.11a/b/g/n/ac (2.4GHz/5GHz)

802.11a/n/ac (5GHz)

Specify the standard for the Wi‑Fi network.

Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) only

appear when a Wi‑Fi option is installed.

Wireless Security Mode

Disabled*

WEP

WPA2/WPA-Personal

WPA2-Personal

802.1x - RADIUS

Set the security mode for connecting the printer to Wi‑Fi devices.

Note: 802.1x - RADIUS can be conﬁgured only from the Embedded

Web Server.

WEP Authentication Mode

Auto*

Open

Shared

Set the type of Wireless Encryption Protocol (WEP) for the printer.

Note: This menu item appears only when the Wireless Security

Mode is set to WEP.

Set WEP Key Specify a WEP password for secure Wi‑Fi connection.

WPA2/WPA Personal

AES

Enable Wi‑Fi security through Wi-Fi Protected Access (WPA).

Note: This menu item appears only when the Wireless Security

Mode is set to WPA2/WPA-Personal.

Set Pre‑Shared Key Set the password for secure Wi‑Fi connection.

WPA2-Personal

AES

Enable Wi‑Fi security through WPA2.

Note: This menu item appears only when the Wireless Security

Mode is set to WPA2-Personal.

802.1x Encryption Mode

WPA+

WPA2*

Enable Wi‑Fi security through 802.1x standard.

Notes:

•This menu item appears only when the Wireless Security Mode

is set to 802.1x - RADIUS.

•802.1x - RADIUS can be conﬁgured only from the Embedded

Web Server.

Understanding the printer menus 87

Menu item Description

IPv4

Enable DHCP

On*

O

Set Static IP Address

IP Address

Netmask

Gateway

Enable and conﬁgure IPv4 settings in the printer.

IPv6

Enable IPv6

On*

O

Enable DHCPv6

O*

Stateless Address Autoconﬁguration

On*

O

DNS Server Address

Manually Assigned IPv6 Address

Manually Assigned IPv6 Router

Address Preﬁx

All IPv6 Addresses

All IPv6 Router Addresses

Enable and conﬁgure IPv6 settings in the printer.

Network Address

UAA

LAA

View the network addresses.

PCL SmartSwitch

O

On*

Set the printer to switch automatically to PCL emulation when a print

job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine

incoming data and uses the default printer language speciﬁed in

the Setup menu.

PS SmartSwitch

O

On*

Set the printer to switch automatically to PS emulation when a print

job requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine

incoming data and uses the default printer language speciﬁed in

the Setup menu.

Job Buering

O*

Temporarily store print jobs in the printer hard disk before printing.

Note: This menu item appears only when a hard disk is installed.

Understanding the printer menus 88

Menu item Description

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

Ethernet

Menu item Description

Network Speed Show the speed of an active network adapter.

IPv4

Enable DHCP

On*

O

Enable Dynamic Host Conﬁguration Protocol (DHCP).

Note: DHCP is a standard protocol that allows a server to dynamically

distribute IP addressing and conﬁguration information to clients.

IPv4

Set Static IP Address

IP Address

Netmask

Gateway

Set the static IP address of your printer.

Enable IPv6

On*

O

Conﬁgure IPv6 in the printer.

Enable DHCPv6

O*

Run DHCPv6 in an IPv6 network.

Stateless Address

Autoconﬁguration

On*

O

Set the network adapter to accept the automatic IPv6 address conﬁguration

entries provided by a router.

DNS Address Specify the DNS server address, IP address, and the router for IPv6 network.

Manually Assigned IPv6 Address

Manually Assigned IPv6 Router

Address Preﬁx

0–128 (64*)

All IPv6 Addresses Show all IP and router addresses used in an IPv6 network.

All IPv6 Router Addresses

Network Address

UAA

LAA

Show the printer Media Access Control (MAC) addresses: Locally Administered

Address (LAA) and Universally Administered Address (UAA).

Note: You can change the printer LAA manually.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 89

Menu item Description

PCL SmartSwitch

On*

O

Set the printer to switch automatically to PCL emulation when a print job

requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

PS SmartSwitch

On*

O

Set the printer to switch automatically to PS emulation when a print job requires

it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

Energy Ecient Ethernet

On*

O

Reduce power consumption when the printer receives no data from the

Ethernet network.

Note: An asterisk (*) next to a value indicates the factory default setting.

TCP/IP

Note: This menu appears only in network printers or printers attached to print servers.

Menu item Description

Set Hostname Set the current TCP/IP host name.

Domain Name Set the domain name.

Allow DHCP/BOOTP to update

NTP server

On*

O

Allow the DHCP and BOOTP clients to update the NTP settings of the printer.

Zero Conﬁguration Name Specify a service name for the zero conﬁguration network.

Enable Auto IP

On*

O

Assign an IP address automatically.

DNS Address Specify the current Domain Name System (DNS) server address.

Backup DNS Address Specify the backup DNS server addresses.

Backup DNS Address 2

Backup DNS Address 3

Domain Search Order Specify a list of domain names to locate the printer and its resources that reside

in dierent domains on the network.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 90

Menu item Description

Enable DDNS

On*

O

Update Dynamic DNS settings.

DDNS TTL Specify the current DDNS settings.

Default TTL

DDNS Refresh Time

Enable mDNS

O

On*

Update multicast DNS settings.

WINS Address Specify a server address for Windows Internet Name Service (WINS).

Enable BOOTP

O*

Allow the BOOTP to assign a printer IP address.

Restricted Server List Specify an IP address for the TCP connections.

Notes:

•Use a comma to separate each IP address.

•You can add up to 50 IP addresses.

Restricted Server List Options

Block All Ports*

Block Printing Only

Block Printing and HTTP Only

Specify how the IP addresses in the list can access the printer functionality.

MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.

Raw Print Port

1–65535 (9100*)

Specify a raw port number for printers connected on a network.

Outbound Trac Maximum

Speed

O*

100 to 1000000

Enable the printer maximum transfer rate.

Enhanced TLS Security

O*

Enhance printer privacy and data integrity.

Note: An asterisk (*) next to a value indicates the factory default setting.

SNMP

Note: This menu appears only in network printers or printers that are attached to print servers.

Understanding the printer menus 91

Menu item Description

SNMP Versions 1 and 2c

Enabled

O

On*

Allow SNMP Set

O

On*

Enable PPM MIB

O

On*

SNMP Community

Conﬁgure Simple Network Management Protocol (SNMP) versions 1

and 2c to install print drivers and applications.

SNMP Version 3

Enabled

O

On*

Set Read/Write Credentials

User Name

Password

Set Read‑only Credentials

User Name

Password

Authentication Hash

MD5

SHA1*

Minimum Authentication Level

No Authentication, No Privacy

Authentication, No Privacy

Authentication, Privacy*

Privacy Algorithm

DES

AES‑128*

Conﬁgure SNMP version 3 to install and update printer security.

Note: An asterisk (*) next to a value indicates the factory default setting.

IPSec

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Enable IPSec

O*

Enable Internet Protocol Security (IPSec).

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 92

Menu item Description

Base Conﬁguration

Default*

Compatibility

Secure

Set the IPSec base conﬁguration.

Note: This menu item appears only when Enable IPSec is set to

On.

IPSec Device Certiﬁcate Specify an IPSec certiﬁcate.

Note: This menu item appears only when Base Conﬁguration is set

to Compatibility.

Pre‑Shared Key Authenticated

Connections

Host [x]

Address

Key

Conﬁgure the authenticated connections of the printer.

Note: These menu items appear only when Enable IPSec is set to

On.

Certiﬁcate Authenticated Connections

Host [x] Address[/subnet]

Address[/subnet]

Note: An asterisk (*) next to a value indicates the factory default setting.

802.1x

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Active

O*

Let the printer join networks that require authentication before

allowing access.

Note: To conﬁgure the settings of this menu item, access the

Embedded Web Server.

Note: An asterisk (*) next to a value indicates the factory default setting.

LPD Conﬁguration

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

LPD Timeout

0–65535 seconds (90*)

Set the time‑out value to stop the Line Printer Daemon (LPD) server

from waiting indeﬁnitely for hung or invalid print jobs.

LPD Banner Page

O*

Print a banner page for all LPD print jobs.

Note: A banner page is the ﬁrst page of a print job used as a

separator of print jobs and to identify the originator of the print job

request.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 93

Menu item Description

LPD Trailer Page

O*

Print a trailer page for all LPD print jobs.

Note: A trailer page is the last page of a print job.

LPD Carriage Return Conversion

O*

Enable carriage return conversion.

Note: Carriage return is a mechanism that commands the printer to

move the position of the cursor to the ﬁrst position on the same

line.

Note: An asterisk (*) next to a value indicates the factory default setting.

HTTP/FTP Settings

Note: This menu appears only in network printers or printers attached to print servers.

Menu item Description

Enable HTTP Server

O

On*

Access the Embedded Web Server to monitor and manage the printer.

Enable HTTPS

O

On*

Conﬁgure the Hypertext Transfer Protocol Secure (HTTPS) settings.

Enable FTP/TFTP

O

On*

Send ﬁles using FTP.

Local Domains Specify domain names for HTTP and FTP servers.

Note: This menu item appears only in some printer models.

HTTP Proxy IP Address Conﬁgure the HTTP and FTP server settings.

Note: These menu items appear only in some printer models.

FTP Proxy IP Address

HTTP Default IP Port

1–65535 (80*)

HTTPS Device Certiﬁcate

FTP Default IP Port

1–65535 (21*)

Timeout for HTTP/FTP

Requests

1–299 (30*)

Specify the amount of time before the server connection stops.

Retries for HTTP/FTP Requests

1–299 (3*)

Set the number of retries to connect to the HTTP/FTP server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 94

ThinPrint

Menu item Description

Enable ThinPrint

O

On*

Print using ThinPrint.

Port Number

4000–4999 (4000*)

Set the port number for the ThinPrint server.

Bandwidth (bits/sec)

100–1000000

Set the speed to transmit data in a ThinPrint environment.

Packet Size (kbytes)

0–64000 (0*)

Set the packet size for data transmission.

Note: An asterisk (*) next to a value indicates the factory default setting.

USB

Menu item Description

PCL SmartSwitch

On*

O

Set the printer to switch to PCL emulation when a print job received through a

USB port requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

PS SmartSwitch

On*

O

Set the printer to switch to PS emulation when a print job received through a

USB port requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

Enable USB Port

Enable*

Disable

Enable the standard USB port.

Note: An asterisk (*) next to a value indicates the factory default setting.

Google Cloud Print

Menu item Description

Registration

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 95

Menu item Description

Options

Enable Google Cloud Print

O

On*

Print directly from your Google account.

Options

Enable Local Discovery

O

On*

Allow the registered user and other users on the same subnet to

send jobs to the printer locally.

Options

Enable SSL Peer Veriﬁcation

O

On*

Verify authenticity of the peer certiﬁcate to connect to your Google

account.

Options

Always Print As Image

O*

Set the printer to process PDF ﬁles as an image for faster printing.

Note: An asterisk (*) next to a value indicates the factory default setting.

Wi‑Fi Direct

Note: This menu appears only when a direct Wi‑Fi network is the active network.

Menu item Description

SSID Specify the service set identiﬁer (SSID) of the Wi‑Fi network.

Set Preshared Key Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi

connection.

Show PSK on Setup Page

O

On*

Show the PSK on the Network Setup Page.

Group Owner IP Address Specify the IP address of the group owner.

Auto‑Accept Push Button

Requests

O*

Accept requests to connect to the network automatically.

Note: Accepting clients automatically is not secured.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 96

Security

Security Audit Log

Menu item Description

Enable Audit

O*

Record the events in the secure audit log and remote syslog.

Enable Remote Syslog

O*

Send audit logs to a remote server.

Remote Syslog Server Specify the remote syslog server.

Remote Syslog Port

1–65535 (514*)

Specify the remote syslog port.

Remote Syslog Method

Normal UDP*

Stunnel

Specify a syslog method to transmit logged events to a remote server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 97

Menu item Description

Remote Syslog Facility

0 ‑ Kernel Messages

1 ‑ User‑Level Messages

2 ‑ Mail System

3 ‑ System Daemons

4 ‑ Security/Authorization

Messages*

5 ‑ Messages Generated

Internally by Syslogs

6 ‑ Line Printer Subsystem

7 ‑ Network News Subsystem

8 ‑ UUCP Subsystem

9 ‑ Clock Daemon

10 ‑ Security/Authorization

Messages

11 ‑ FTP Daemon

12 ‑ NTP Subsystem

13 ‑ Log Audit

14 ‑ Log Alert

15 ‑ Clock Daemon

16 ‑ Local Use 0 (local0)

17‑ Local Use 1 (local1)

18 ‑ Local Use 2 (local2)

19 ‑ Local Use 3 (local3)

20 ‑ Local Use 4 (local4)

21 ‑ Local Use 5 (local5)

22 ‑ Local Use 6 (local6)

23 ‑ Local Use 7 (local7)

Specify a facility code that the printer uses when sending log events to a remote

server.

Severity of Events to Log

0 ‑ Emergency

1 ‑ Alert

2 ‑ Critical

3 ‑ Error

4 ‑ Warning*

5 ‑ Notice

6 ‑ Informational

7 ‑ Debug

Specify the priority level cuto for logging messages and events.

Remote Syslog Non‑Logged

Events

O*

Send all events, regardless of severity level, to the remote server.

Admin’s E‑mail Address Send e‑mail notiﬁcation of logged events to the administrator.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 98

Menu item Description

E‑mail Log Cleared Alert

O*

Send e‑mail notiﬁcation to the administrator when a log entry is deleted.

E‑mail Log Wrapped Alert

O*

Send e‑mail notiﬁcation to the administrator when the log becomes full and

begins to overwrite the oldest entries.

Log Full Behavior

Wrap Over Older Entries*

E‑mail Log Then Delete All

Entries

Resolve log storage issues when the log ﬁlls its allotted memory.

E‑mail % Full Alert

O*

Send e‑mail notiﬁcation to the administrator when the log ﬁlls its allotted

memory.

% Full Alert Level

1–99 (90*)

E‑mail Log Exported Alert

O*

Send e‑mail notiﬁcation to the administrator when a log is exported.

E‑mail Log Settings Changed

Alert

O*

Send e‑mail notiﬁcation to the administrator when Enable Audit is set.

Log Line Endings

LF (\n)*

CR (\r)

CRLF (\r\n)

Specify how the log ﬁle terminates the end of each line.

Digitally Sign Exports

O*

Add a digital signature to each exported log ﬁle.

Clear Log Delete all audit logs.

Export Log

Syslog (RFC 5424)

Syslog (RFC 3164)

CSV

Export a security log to a ﬂash drive.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 99

Menu item Description

1–10 (3*)

Specify the number of failed login attempts before the user gets locked out.

Failure time frame

1–60 minutes (5*)

Specify the time frame between failed login attempts before the user gets locked out.

Lockout time

1–60 minutes (5*)

Specify the lockout duration.

Web Login Timeout

1–120 minutes (10*)

Specify the delay for a remote login before the user is logged o automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Conﬁdential Print Setup

Menu item Description

Max Invalid PIN

2–10

Set the number of times an invalid PIN can be entered.

Notes:

•A value of zero turns o this setting.

•When the limit is reached, the print jobs for that user name and PIN are

deleted.

•This menu item appears only when a hard disk is installed.

Conﬁdential Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time for conﬁdential print jobs.

Notes:

•If this menu item is changed while conﬁdential print jobs reside in the printer

memory or hard disk, then the expiration time for those print jobs does not

change to the new default value.

•If the printer is turned o, then all conﬁdential jobs held in the printer memory

are deleted.

Repeat Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time for a print job that you want to repeat.

Verify Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time that the printer prints a copy for the user to examine its quality,

before printing the remaining copies.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 100

Menu item Description

Reserve Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time that the printer stores print jobs for printing at a later time.

Require All Jobs to be Held

O*

Set the printer to hold all print jobs.

Note: An asterisk (*) next to a value indicates the factory default setting.

Solutions LDAP Settings

Use To

Follow LDAP Referrals

O*

Search the dierent servers in the domain for the logged-in user account.

LDAP Certiﬁcate Veriﬁcation

No*

Ye s

Enable veriﬁcation of LDAP certiﬁcates.

Mobile Services Management

Use To

AirPrint

Scan

Fax

Enable functions in the AirPrint software feature.

Miscellaneous

Menu item Description

Print Permission

O*

Allow users to print.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 101

Menu item Description

Security Reset Jumper

Enable “Guest” access*

No Eect

Specify the eect of using the security reset jumper.

Notes:

•The jumper is located beside a lock icon on the controller board.

•Enable “Guest” access provides guests with full access control.

•No Eect means that the reset has no eect on the printer security

conﬁguration.

Minimum Password Length

0–32 (0*)

Specify the minimum characters allowed for a password.

Note: An asterisk (*) next to a value indicates the factory default setting.

Reports

Menu Settings Page

Menu item Description

Menu Settings Page Print a report that contains the printer preferences, settings, and conﬁgurations.

Device

Menu item Description

Device Information Print a report that contains information about the printer.

Device Statistics Print a report about printer usage and supply status.

Proﬁle List Print a list of proﬁles that are stored in the printer.

Asset Report Print a report that contains the printer serial number and model name.

Menu item Description

Print Fonts

PCL Fonts

PostScript Fonts

Print samples and information about the fonts that are available in each printer

language.

Print Demo

Demo Page

Print a page that shows the printer capabilities and supported solutions.

Understanding the printer menus 102

Shortcuts

Menu item Description

All Shortcuts Print a report that lists the shortcuts that are stored in the printer.

Fax Shortcuts

Copy Shortcuts

E‑mail Shortcuts

FTP Shortcuts

Network Folder Shortcuts

Fax

Menu item Description

Fax Job Log Print a report about the last 200 completed fax jobs.

Note: This menu item appears only when Enable Job Log is set to On.

Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.

Note: This menu item appears only when Enable Job Log is set to On.

Network

Menu item Description

Network Setup Page Print a page that shows the conﬁgured network and wireless settings on the

printer.

Note: This menu item appears only in network printers or printers connected

to print servers.

Help

Menu item Description

Print All Guides Prints all the guides

Connection Guide Provides information about connecting the printer locally (USB) or to a

network

Copy Guide Provides information about making copies and conﬁguring the settings

E‑mail Guide Provides information about sending e‑mails and conﬁguring the settings

Fax Guide Provides information about sending faxes and conﬁguring the settings

FTP Guide Provides information about scanning documents and conﬁguring the settings

Information Guide Provides more information sources about the printer

Media Guide Provides information about loading paper and specialty media

Mono Quality Guide Provides information about mono print quality settings

Understanding the printer menus 103

Menu item Description

Moving Guide Provides information about moving, locating, or shipping the printer

Print Quality Guide Provides information about solving print quality issues

Supplies Guide Provides information about ordering supplies

Troubleshooting

Menu item Description

Print Quality Test Pages Print sample pages to identify and correct print quality defects.

Cleaning the Scanner Print instructions on how to clean the scanner.

Printing the Menu Settings Page

1From the control panel, navigate to:

> Settings > > Reports >

2Select Menu Settings Page, and then press .

Understanding the printer menus 104

Securing the printer

Locating the security slot

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop

computers in the location shown to secure the printer in place.

Erasing printer memory

To erase volatile memory or buered data, turn o the printer.

To erase no n‑volatile memory or individual settings, device and network settings, security settings, and

embedded solutions, do the following:

1From the control panel, navigate to:

> Settings > > Device > > Maintenance > > Out of Service Erase >

2Select Sanitize all information on nonvolatile memory, and then press .

3To start the job, select Continue, and then press .

4Follow the instructions on the display.

Securing the printer 105

Restoring factory default settings

1From the control panel, navigate to:

> Settings > > Device > > Restore Factory Defaults > > Restore Settings >

2Select Restore all settings, and then press .

3Select RESTORE, and then press .

For a more comprehensive method of restoring the factory default settings, see “Erasing printer memory” on

page 105.

Statement of Volatility

Type of memory Description

Volatile memory The printer uses standard random access memory (RAM)

to buer temporarily user data during simple print and

copy jobs.

Non-volatile memory The printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used

to store the operating system, printer settings, network

information, scanner and bookmark settings, and

embedded solutions.

Hard disk memory Some printers may have a hard disk drive installed. The

printer hard disk is designed for printer-speciﬁc

functionality. The hard disk lets the printer retain buered

user data from complex print jobs, form data, and font

data.

Erase the content of any installed printer memory in the following circumstances:

•The printer is decommissioned.

•The printer hard disk is replaced.

•The printer is moved to a dierent department or location.

•The printer is serviced by someone from outside your organization.

•The printer is removed from your premises for service.

•The printer is sold to another organization.

Disposing of a printer hard disk

•Degaussing—Flushes the hard disk with a magnetic ﬁeld that erases stored data

•Crushing—Physically compresses the hard disk to break component parts and render them unreadable

•Milling—Physically shreds the hard disk into small metal bits

Note: To guarantee that all data are completely erased, destroy physically each hard disk where data is

stored.

Securing the printer 106

Maintaining the printer

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Networking

Connecting the printer to a Wi‑Fi network

1From the printer control panel, navigate to:

Settings > Network/Ports > Wireless

For non-touch-screen printer models, press to navigate through the settings.

2Select Setup On Printer Panel and then follow the instructions on the display.

Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial setup.

Connecting the printer to a wireless network using Wi‑Fi Protected Setup

(WPS)

Before you begin, make sure that:

•The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the

documentation that came with your access point.

•A wireless network adapter is installed in your printer. For more information, see the instructions that came

with the adapter.

Using the Push Button method

1From the control panel, navigate to:

> Settings > > Network/Ports > > Wireless >

2Select Wi‑Fi Protected Setup, and then press .

3Select Start Push Button Method, and then press .

4Follow the instructions on the display.

Using the personal identiﬁcation number (PIN) method

1From the control panel, navigate to:

> Settings > > Network/Ports > > Wireless >

2Select Wi‑Fi Protected Setup, and then press .

Maintaining the printer 107

3Select Start PIN Method, and then press .

4Copy the eight‑digit WPS PIN.

5Open a web browser, and then type the IP address of your access point in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

6Access the WPS settings. For more information, see the documentation that came with your access

point.

7Enter the eight‑digit PIN, and then save the changes.

Deactivating the Wi‑Fi network

1From the printer control panel, navigate to:

Settings > Network/Ports > Network Overview > Active Adapter > Standard Networking

For non-touch-screen printer models, press to navigate through the settings.

2Follow the instructions on the display.

Cleaning printer parts

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

Notes:

•Perform this task after every few months.

•Damage to the printer caused by improper handling is not covered by the printer warranty.

1Turn o the printer, and then unplug the power cord from the electrical outlet.

2Remove paper from the standard bin and multipurpose feeder.

3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4Wipe the outside of the printer with a damp, soft, lint‑free cloth.

Notes:

•Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer.

Maintaining the printer 108

•Make sure that all areas of the printer are dry after cleaning.

5Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

Cleaning the scanner

1Open the scanner cover.

2Using a damp, soft, lint-free cloth, wipe the following areas:

•ADF glass

Maintaining the printer 109

•ADF glass pad

•Scanner glass

•Scanner glass pad

3Close the scanner cover.

Maintaining the printer 110

Ordering parts and supplies

To order parts and supplies in the U.S., contact 1-800-539-6275 for information about Lexmark authorized

dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where you

purchased the printer.

Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Checking the status of parts and supplies

From the control panel, navigate to:

> Status/Supplies > > Supplies >

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party

supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can

also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by

the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver

unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended

life may damage your Lexmark printer or its associated components.

Ordering a toner cartridge

Notes:

•The estimated cartridge yield is based on the ISO/IEC 19752 standard.

•Extremely low print coverage for extended periods of time may negatively aect actual yield.

MX321 Return Program toner cartridges

Item United States

and Canada

European

Economic

Area

Rest of Asia

Paciﬁc

Latin America Rest of

Europe,

Middle East,

and Africa

Australia and

New Zealand

Return

Program toner

cartridge

56F1000 56F2000 56F3000 56F4000 56F5000 56F6000

High yield

Return

Program toner

cartridge

56F1H00 56F2H00 56F3H00 56F4H00 56F5H00 56F6H00

* This cartridge is available only for contract‑managed printers. For more information, contact your Lexmark

representative or system administrator.

Maintaining the printer 111

Item United States

and Canada

European

Economic

Area

Rest of Asia

Paciﬁc

Latin America Rest of

Europe,

Middle East,

and Africa

Australia and

New Zealand

High yield

Corporate

Return

Program toner

cartridge*

56F1H0E 56F2H0E 56F3H0E 56F4H0E 56F5H0E 56F6H0E

* This cartridge is available only for contract‑managed printers. For more information, contact your Lexmark

representative or system administrator.

MX321 regular toner cartridge

Item Worldwide

High yield regular toner cartridge 56F0HA0

MB2338 Return Program toner cartridge

Item United States,

Canada, Australia,

and New Zealand

European

Economic Area

Rest of Asia

Paciﬁc

Latin America Rest of Europe,

Middle East, and

Africa

Return Program

toner cartridge

SB231000 SB232000 SB233000 SB234000 SB235000

MB2338 regular toner cartridge

Item Worldwide

Regular toner cartridge SB2300A0

Ordering an imaging unit

Extremely low print coverage for extended periods of time may cause imaging unit parts to fail before the toner

is exhausted.

Item Part Number

Return Program imaging unit 56F0Z00

Regular imaging unit 56F0ZA0

Corporate Return Program imaging unit* 56F0Z0E

* This imaging unit is available only for contract‑managed printers. For more information, contact your Lexmark

representative or system administrator.

Conﬁguring supply notiﬁcations

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Maintaining the printer 112

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Notiﬁcations.

3From the Supplies menu, click Custom Supply Notiﬁcations.

4Select a notiﬁcation for each supply item.

5Apply the changes.

Replacing parts and supplies

Replacing the toner cartridge

1Open door A.

2Remove the used toner cartridge.

Maintaining the printer 113

3Unpack the new toner cartridge, and then shake it three times to redistribute the toner.

4Insert the new toner cartridge.

Note: Use the arrows inside the printer as guides.

5Close door A.

Maintaining the printer 114

Replacing the imaging unit

1Open door A.

2Remove the toner cartridge.

3Remove the used imaging unit.

Maintaining the printer 115

4Unpack the new imaging unit, and then shake it three times to redistribute the toner.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of

future print jobs.

5Insert the new imaging unit.

Note: Use the arrows inside the printer as guides.

6Insert the toner cartridge.

Note: Use the arrows inside the printer as guides.

Maintaining the printer 116

7Close door A.

Replacing the pick tires

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Remove the tray.

Maintaining the printer 117

4Remove the used pick tires one after the other.

5Unpack the new pick tires.

Maintaining the printer 118

6Insert the new pick tires.

7Insert the tray.

8Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

9Turn on the printer.

Replacing the pick roller assembly

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Remove the optional tray.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires

two or more trained personnel to lift it safely.

Maintaining the printer 119

Maintaining the printer 120

4Remove the tray insert, and then ﬂip the tray base.

5Remove the used pick roller assembly.

6Unpack the new pick roller assembly.

Maintaining the printer 121

7Insert the new pick roller assembly.

8Flip the tray base, and then insert the tray insert.

Maintaining the printer 122

9Align the printer with the optional tray, and then lower the printer until it clicks into place.

10 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

11 Turn on the printer.

Moving the printer

Moving the printer to another location

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or

more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same

time.

Maintaining the printer 123

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

For shipping instructions, go to http://support.lexmark.com or contact customer support.

Saving energy and paper

Conﬁguring power save mode settings

Eco‑Mode

1From the control panel, navigate to:

> Settings > > Device > > Power Management > > Eco‑Mode >

2Select a setting.

Sleep mode

1From the control panel, navigate to:

> Settings > > Device > > Power Management > > Timeouts > > Sleep Mode >

2Enter the amount of time that the printer stays idle before it enters Sleep mode.

Hibernate mode

1From the control panel, navigate to:

> Settings > > Device > > Power Management > > Timeouts > > Hibernate Timeout

2Select the amount of time before the printer enters Hibernate mode.

Notes:

•Make sure to wake the printer from Hibernate mode before sending a print job.

•The Embedded Web Server is disabled when the printer is in Hibernate mode.

Maintaining the printer 124

Conserving supplies

•Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

•Print multiple pages on a single sheet of paper.

•Use the preview feature to see how the document looks like before printing it.

•Print one copy of the document to check its content and format for accuracy.

Recycling

Recycling Lexmark products

To return Lexmark products for recycling:

1Go to www.lexmark.com/recycle.

2Select the product you want to recycle.

Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be

recycled through your local recycling center.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are

transported in the most ecient and environmentally sensitive manner and that there is less packaging to

dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource

savings. Lexmark also oers recycling of packaging components in some countries or regions. For more

information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available

packaging recycling programs is included with the information on product recycling.

Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your

area.

The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist

in your area.

When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles

the box.

Returning Lexmark cartridges for reuse or recycling

The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse

or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or

demanufactured for recycling. The boxes used to return the cartridges are also recycled.

To return Lexmark cartridges for reuse or recycling, do the following:

1Go to www.lexmark.com/recycle.

2Select the product that you want to recycle.

Maintaining the printer 125

Clearing jams

Avoiding jams

Load paper properly

•Make sure that the paper lies ﬂat in the tray.

Correct loading of paper Incorrect loading of paper

•Do not load or remove a tray while the printer is printing.

•Do not load too much paper. Make sure that the stack height is below the maximum paper ﬁll indicator.

•Do not slide paper into the tray. Load paper as shown in the illustration.

•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or

envelopes.

•Push the tray ﬁrmly into the printer after loading paper.

Use recommended paper

•Use only recommended paper or specialty media.

•Do not load paper that is wrinkled, creased, damp, bent, or curled.

Clearing jams 126

•Flex, fan, and align the paper edges before loading.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, weights, or types in the same tray.

•Make sure that the paper size and type are set correctly on the computer or printer control panel.

•Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:

•When Jam Assist is set to On, the printer automatically ﬂushes blank pages or partially printed pages

with after a jammed page is cleared. Check your printed output for blank pages.

•When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Jam location

1Automatic document feeder

2Standard bin

3Rear door

4Standard 250‑sheet tray

5Optional 250‑ or 550‑sheet ray

6Multipurpose feeder

7Door A

Clearing jams 127

Paper jam in door A

1Remove the tray.

2Open door A.

Clearing jams 128

3Remove the toner cartridge.

4Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of

future print jobs.

Clearing jams 129

5Remove the jammed paper.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Note: Make sure that all paper fragments are removed.

Clearing jams 130

6Insert the imaging unit.

Note: Use the arrows inside the printer as guides.

Clearing jams 131

7Insert the toner cartridge.

Note: Use the arrows inside the printer as guides.

8Close door A.

9Insert the tray.

Paper jam in the rear door

1Open the rear door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 132

3Close the rear door.

Paper jam in the standard bin

Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 133

Paper jam in the duplex unit

1Remove the tray.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Insert the tray.

Clearing jams 134

Paper jam in trays

1Remove the tray.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Insert the tray.

Paper jam in the multipurpose feeder

1Remove paper from the multipurpose feeder.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 135

3Flex, fan, and align the paper edges before loading.

4Reload paper, and then adjust the paper guide.

Paper jam in the automatic document feeder

1Remove all original documents from the ADF tray.

2Open the ADF cover.

3Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 136

4Close the ADF cover.

Clearing jams 137

Troubleshooting

Network connection problems

Cannot open Embedded Web Server

Action Yes No

Step 1

Check if the printer is on.

Is the printer on?

Go to step 2. Turn on the printer.

Step 2

Make sure that the printer IP address is correct.

View the printer IP address:

•From the home screen

•From the TCP/IP section in the Network/Ports menu

•By printing a network setup page or menu settings page,

and then ﬁnding the TCP/IP section

Note: An IP address appears as four sets of numbers separated

by periods, such as 123.123.123.123.

Is the printer IP address correct?

Go to step 3. Type the correct

printer IP address in

the address ﬁeld.

Step 3

Check if you are using a supported browser:

•Internet Explorer® version 11 or later

•Microsoft EdgeTM

•Safari version 6 or later

•Google ChromeTM version 32 or later

•Mozilla Firefox version 24 or later

Is your browser supported?

Go to step 4. Install a supported

browser.

Step 4

Check if the network connection is working.

Is the network connection working?

Go to step 5. Contact your

administrator.

Step 5

Make sure that the cable connections to the printer and print server

are secure. For more information, see the documentation that

came with the printer.

Are the cable connections secure?

Go to step 6. Secure the cable

connections.

Troubleshooting 138

Action Yes No

Step 6

Check if the web proxy servers are disabled.

Are the web proxy servers disabled?

Go to step 7. Contact your

administrator.

Step 7

Access the Embedded Web Server.

Did the Embedded Web Server open?

The problem is

solved.

Contact customer

support.

Enabling the USB port

1From the control panel, navigate to:

> Settings > > Network/Ports > > USB >

2Select Enable USB Port, and then press .

Checking the printer connectivity

1From the control panel, navigate to:

> Settings > > Reports > > Network >

2Select Network Setup Page, and then press .

3Check the ﬁrst section of the network setup page, and conﬁrm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged

or malfunctioning. Contact your administrator for assistance.

Troubleshooting 139

Internal option problems

Cannot detect internal option

Action Yes No

Step 1

Turn o the printer, wait for about 10 seconds, and then turn it back

on.

Does the internal option operate correctly?

The problem is

solved.

Go to step 2.

Step 2

Print a menu settings page, and then check if the internal option

appears in the Installed Features list.

Is the internal option listed in the menu settings page?

Go to step 4. Go to step 3.

Step 3

Check if the internal option is properly installed in the controller

board.

aTurn o the printer, and then unplug the power cord from the

electrical outlet.

bMake sure that the internal option is installed in the appropriate

connector in the controller board.

cConnect the power cord to the electrical outlet, and then turn

on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre

or electrical shock, connect the power cord to an

appropriately rated and properly grounded electrical outlet

that is near the product and easily accessible.

Does the internal option operate correctly?

The problem is

solved.

Go to step 4.

Step 4

aCheck if the internal option is available in the print driver.

Note: If necessary, manually add the internal option in the

print driver to make it available for print jobs. For more

information, see “Adding available options in the print driver”

on page 191.

bResend the print job.

Does the internal option operate correctly?

The problem is

solved.

Contact customer

support.

Troubleshooting 140

Issues with supplies

Replace cartridge, printer region mismatch

To correct this problem, purchase a cartridge with the correct region that matches the printer region, or

purchase a worldwide cartridge.

•The ﬁrst number in the message after 42 indicates the region of the printer.

•The second number in the message after 42 indicates the region of the cartridge.

Printer and toner cartridge regions

Region Numeric code

Worldwide or Undeﬁned region 0

North America (United States, Canada) 1

European Economic Area, Western Europe, Nordic countries, Switzerland 2

Asia Paciﬁc 3

Latin America 4

Rest of Europe, Middle East, Africa 5

Australia, New Zealand 6

Invalid region 9

Note: To ﬁnd the region settings of the printer and toner cartridge, print the print quality test pages.

From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.

Non‑Lexmark supply

The printer has detected a non‑Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-

party supplies or parts may aect the performance, reliability, or life of the printer and its imaging

components.

All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable

results if third-party supplies or parts are used. Imaging component usage beyond the intended life may

damage your Lexmark printer or associated components.

Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.

Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your

printer, from the control panel, press and hold X and simultaneously for 15 seconds.

If you do not want to accept these risks, then remove the third-party supply or part from your printer and

install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and

supplies” on page 111.

Troubleshooting 141

If the printer does not print after pressing and holding X and simultaneously for 15 seconds, then reset

the supply usage counter.

1From the control panel, navigate to:

Settings > > Device > > Maintenance > > Conﬁg Menu > > Supply Usage And

Counters >

2Select the part or supply that you want to reset, and then select Start.

3Read the warning message, and then select Continue.

4Press and hold X and simultaneously for 15 seconds to clear the message.

Note: If you are unable to reset the supply usage counters, then return the item to the place of

purchase.

Paper feed problems

Envelope seals when printing

Action Yes No

Step 1

aUse an envelope that has been stored in a dry environment.

Note: Printing on envelopes with high moisture content can

seal the ﬂaps.

bSend the print job.

Does the envelope seal when printing?

Go to step 2. The problem is

solved.

Step 2

aMake sure that paper type is set to Envelope.

From the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

For non‑touch‑screen printer models, press to navigate

through the settings.

bSend the print job.

Does the envelope seal when printing?

Contact customer

support.

The problem is

solved.

Troubleshooting 142

Collated printing does not work

Action Yes No

Step 1

aFrom the control panel, navigate to:

> Settings > > Print > > Layout >

bSelect Collate, and then press .

cSet Collate to On, and then press .

dPrint the document.

Is the document collated correctly?

The problem is

solved.

Go to step 2.

Step 2

aFrom the document that you are trying to print, open the Print

dialog, and then select Collate.

bPrint the document.

Is the document collated correctly?

The problem is

solved.

Go to step 3.

Step 3

aReduce the number of pages to print.

bPrint the document.

Is the document collated correctly?

The problem is

solved.

Contact customer

support.

Tray linking does not work

Action Yes No

Step 1

aCheck if the trays contain the same paper size and paper type.

bCheck if the paper guides are positioned correctly.

cPrint the document.

Do the trays link correctly?

The problem is

solved.

Go to step 2.

Step 2

aFrom the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

For non-touch-screen printer models, press to navigate

through the settings.

bSet the paper size and paper type to match the paper loaded

in the linked trays.

cPrint the document.

Do the trays link correctly?

The problem is

solved.

Go to step 3.

Troubleshooting 143

Action Yes No

Step 3

aMake sure that Tray Linking is set to Automatic. For more

information, see “Linking trays” on page 19.

bPrint the document.

Do the trays link correctly?

The problem is

solved.

Contact customer

support.

Paper frequently jams

Action Yes No

Step 1

aRemove the tray.

bCheck if paper is loaded correctly.

Notes:

•Make sure that the paper guides are positioned correctly.

•Make sure that the stack height is below the maximum

paper ﬁll indicator.

•Make sure to print on recommended paper size and type.

cInsert the tray.

dPrint the document.

Do paper jams occur frequently?

Go to step 2. The problem is

solved.

Step 2

aFrom the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

For non‑touch‑screen printer models, press to navigate

through the settings.

bSet the correct paper size and type.

cPrint the document.

Do paper jams occur frequently?

Go to step 3. The problem is

solved.

Step 3

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Do paper jams occur frequently?

Contact customer

support.

The problem is

solved.

Troubleshooting 144

Jammed pages are not reprinted

Action Yes No

1From the control panel, navigate to:

> Settings > > Device > > Notiﬁcations >

2From the Jam Content Recovery menu, set Jam Recovery to On or Auto,

and then press .

Are the jammed pages reprinted?

The problem

is solved.

Contact

customer

support.

Printing problems

Print quality is poor

Blank or white pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the printer printing blank or white pages?

Go to step 2. The problem is

solved.

Troubleshooting 145

Action Yes No

Step 2

aRemove any packing material that is left on the imaging unit.

1Remove the toner cartridge, and then remove the imaging

unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so

may aect the quality of future print jobs.

2Check the imaging unit for signs of damage, and replace if

necessary.

Note: Make sure that the photoconductor drum contact is

not bent or out of place.

3Firmly shake the imaging unit to redistribute the toner.

4Insert the imaging unit, and then insert the toner cartridge.

bPrint the document.

Is the printer printing blank or white pages?

Go to step 3. The problem is

solved.

Step 3

Check the status of the toner cartridge, and replace if necessary.

aFrom the control panel, navigate to:

Status/Supplies > Supplies

bPrint the document.

Is the printer printing blank or white pages?

Contact customer

support.

The problem is

solved.

Dark print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Troubleshooting 146

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the print dark?

Go to step 2. The problem is

solved.

Step 2

aTurn o the printer, wait for about 10 seconds, and then turn on

the printer.

bReduce toner darkness. From the control panel, navigate to:

Settings > Print > Quality

cPrint the document.

Is the print dark?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel.

bPrint the document.

Is the print dark?

Go to step 4. The problem is

solved.

Step 4

Check if the paper has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

Go to step 5. Go to step 6.

Step 5

aReplace textured paper with plain paper.

bPrint the document.

Is the print dark?

Go to step 6. The problem is

solved.

Step 6

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print dark?

Go to step 7. The problem is

solved.

Troubleshooting 147

Action Yes No

Step 7

aRemove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Is the print dark?

Go to step 8. The problem is

solved.

Step 8

aReplace the imaging unit.

bPrint the document.

Is the print dark?

Contact customer

support.

The problem is

solved.

Fine lines are not printed correctly

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Are ﬁne lines not printed correctly?

Go to step 2. The problem is

solved.

Troubleshooting 148

Action Yes No

Step 2

aAdjust the print quality settings.

1From the control panel, navigate to:

Settings > Print > Quality > Pixel Boost > Fonts

2Adjust Toner Darkness to 7. From the control panel, navigate

to:

Settings > Print > Quality

bPrint the document.

Are ﬁne lines not printed correctly?

Contact customer

support.

The problem is

solved.

Folded or wrinkled paper

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the paper folded or wrinkled?

Go to step 2. The problem is

solved.

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the paper folded or wrinkled?

Go to step 3. The problem is

solved.

Troubleshooting 149

Action Yes No

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting from the printer control

panel.

bPrint the document.

Is the paper folded or wrinkled?

Contact customer

support.

The problem is

solved.

Gray background

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aTurn o the printer, wait for 10 seconds, and then turn on the

printer.

bIncrease toner darkness.

From the control panel, navigate to:

Settings > Print > Quality

cPrint the document.

Does gray background appear on prints?

Go to step 2. The problem is

solved.

Step 2

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Does gray background appear on prints?

Go to step 3. The problem is

solved.

Troubleshooting 150

Action Yes No

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting from the printer control

panel.

bPrint the document.

Does gray background appear on prints?

Go to step 4. The problem is

solved.

Step 4

Check the status of the toner cartridge, and replace if necessary.

aFrom the control panel, navigate to:

Status/Supplies > Supplies

bPrint the document.

Does gray background appear on prints?

Go to step 5. The problem is

solved.

Step 5

aRemove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bRemove any packing material that is stuck on the imaging unit.

Note: Make sure to remove any obstruction between the

charge roller and photoconductor drum.

cInsert the imaging unit.

dPrint the document.

Does gray background appear on prints?

Go to step 6. The problem is

solved.

Step 6

aReplace the imaging unit.

bPrint the document.

Does gray background appear on prints?

Contact customer

support.

The problem is

solved.

Troubleshooting 151

Horizontal light bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Do horizontal light bands appear on prints?

Contact customer

support.

The problem is

solved.

Incorrect margins

Action Yes No

Step 1

aAdjust the paper guides to the correct position for the paper

loaded.

bPrint the document.

Are the margins correct?

The problem is

solved.

Go to step 2.

Troubleshooting 152

Action Yes No

Step 2

aDepending on your operating system, specify the paper size

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting from the printer control

panel.

bPrint the document.

Are the margins correct?

The problem is

solved.

Contact customer

support.

Light print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the print light?

Go to step 2. The problem is

solved.

Step 2

aTurn o the printer, wait for about 10 seconds, and then turn on

the printer.

bIncrease toner darkness. From the control panel, navigate to:

Settings > Print > Quality

cPrint the document.

Is the print light?

Go to step 3. The problem is

solved.

Troubleshooting 153

Action Yes No

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel.

bPrint the document.

Is the print light?

Go to step 4. The problem is

solved.

Step 4

Check the status of the toner cartridge, and replace if necessary.

aFrom the control panel, navigate to:

Status/Supplies > Supplies

bPrint the document.

Is the print light?

Go to step 5. The problem is

solved.

Step 5

aRemove the toner cartridge, and then remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light can cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPush either side of the transfer roller, located below the imaging

unit, to check if it depresses and bounces back into place.

CAUTION—HOT SURFACE: The inside of the printer

might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

cIf the transfer roller does not depress and bounce back into

place, then remove and insert it.

1Pull up one end of the transfer roller and push it down until

it clicks into place.

2If necessary, repeat the step on the other end.

dFirmly shake the imaging unit to redistribute the toner, and then

insert it.

eInsert the toner cartridge.

fTurn o the printer, wait for 10 seconds, and then turn on the

printer.

gPrint the document.

Is the print light?

Go to step 6. The problem is

solved.

Troubleshooting 154

Action Yes No

Step 6

aIf the issue happens after installing a new maintenance kit, then

check whether the transfer roller included with the kit is

installed.

Note: If necessary, replace the transfer roller.

bPrint the document.

Is the print light?

Go to step 7. The problem is

solved.

Step 7

Check the status of the imaging unit. From the control panel,

navigate to:

Status/Supplies > Supplies

Is the imaging unit near End of Life?

Go to step 8. Contact customer

support.

Step 8

aReplace the imaging unit.

bPrint the document.

Is the print light?

Contact customer

support.

The problem is

solved.

Mottled print and dots

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Is the print mottled?

Go to step 2. The problem is

solved.

Troubleshooting 155

Action Yes No

Step 2

Check the printer for leaked toner contamination.

Is the printer free of leaked toner?

Go to step 4. Go to step 3.

Step 3

aReplace the toner cartridge.

bPrint the document.

Is the print mottled?

Go to step 4. The problem is

solved.

Step 4

Check the status of the imaging unit. From the control panel,

navigate to:

Status/Supplies > Supplies

Is the imaging unit near end of life?

Go to step 5. Contact customer

support.

Step 5

aReplace the imaging unit.

bPrint the document.

Is the print mottled?

Contact customer

support.

The problem is

solved.

Paper curl

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the paper curled?

Go to step 2. The problem is

solved.

Troubleshooting 156

Action Yes No

Step 2

aAdjust the guides in the tray to the correct position for the paper

loaded.

bPrint the document.

Is the paper curled?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the paper size

and paper type from the Printing Preferences or Print dialog.

Notes:

•Make sure that the settings match the paper loaded.

•You can also change the settings from the printer control

panel.

bPrint the document.

Is the paper curled?

Go to step 4. The problem is

solved.

Step 4

aRemove paper from the tray, and then turn over the paper.

bPrint the document.

Is the paper curled?

Go to step 5. The problem is

solved.

Step 5

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the paper curled?

Go to step 6. The problem is

solved.

Step 6

aCheck if the paper loaded is supported.

Note: If paper is not supported, then load a supported paper.

bPrint the document.

Is the paper curled?

Contact customer

support.

The problem is

solved.

Troubleshooting 157

Print crooked or skewed

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aAdjust the guides in the tray to the correct position for the paper

loaded.

bPrint the document.

Is the print crooked or skewed?

Go to step 2. The problem is

solved.

Step 2

aCheck if the paper loaded is supported.

Note: If paper is not supported, then load a supported paper.

bPrint the document.

Is the print crooked or skewed?

Go to step 3. The problem is

solved.

Step 3

aCheck the pick tire in the tray for signs of damage and

contamination, and replace if necessary.

bPrint the document.

Is the print crooked or skewed?

Contact customer

support.

The problem is

solved.

Repeating defects

Troubleshooting 158

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

Using the Print Quality Test Pages, check if the distance between

the repeating defects is equal to any of the following:

•97 mm (3.82 in.)

•47 mm (1.85 in.)

•38 mm (1.5 in.)

Does the distance between the repeating defects match any of the

measurements?

Go to step 2. Take note of the

distance, and then

contact customer

support.

Step 2

aReplace the imaging unit.

bPrint the document.

Do the repeating defects appear?

Contact customer

support.

The problem is

solved.

Solid black pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Is the printer printing solid black pages?

Go to step 2. The problem is

solved.

Troubleshooting 159

Action Yes No

Step 2

aRemove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Is the printer printing solid black pages?

Go to step 3. The problem is

solved.

Step 3

aRemove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bRemove any packing material that is stuck on the imaging unit.

Note: Make sure to remove any obstruction between the

charge roller and photoconductor drum.

cInsert the imaging unit.

dPrint the document.

Is the printer printing solid black pages?

Go to step 4. The problem is

solved.

Step 4

Check the imaging unit for signs of damage.

Is the imaging unit free from damage?

Contact customer

support.

Go to step 5.

Step 5

aReplace the imaging unit.

bPrint the document.

Is the printer printing solid black pages?

Contact customer

support.

The problem is

solved.

Troubleshooting 160

Text or images cut o

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Are text or images cut o?

Go to step 2. The problem is

solved.

Step 2

aRemove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Are text or images cut o?

Go to step 3. The problem is

solved.

Troubleshooting 161

Action Yes No

Step 3

aRemove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bRemove any packing material that is stuck on the imaging unit.

Note: Make sure to remove any obstruction between the

charge roller and photoconductor drum.

cInsert the imaging unit.

dPrint the document.

Are text or images cut o?

Go to step 4. The problem is

solved.

Step 4

aReplace the imaging unit.

bPrint the document.

Are text or images cut o?

Contact customer

support.

The problem is

solved.

Toner easily rubs o

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Troubleshooting 162

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Does the toner easily rub o?

Go to step 2. The problem is

solved.

Step 2

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel.

bPrint the document.

Does the toner easily rub o?

Contact customer

support.

The problem is

solved.

Vertical dark bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical dark bands appear on prints?

Go to step 2. The problem is

solved.

Troubleshooting 163

Action Yes No

Step 2

aRemove the toner cartridge, and then remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bInsert the imaging unit, and then insert the cartridge.

cPrint the document.

Do vertical dark bands appear on prints?

Go to step 3. The problem is

solved.

Step 3

aRemove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bRemove any packing material that is stuck on the imaging unit.

Note: Make sure to remove any obstruction between the

charge roller and photoconductor drum.

cInsert the imaging unit.

dPrint the document.

Do vertical dark bands appear on prints?

Go to step 4. The problem is

solved.

Step 4

aCheck if a bright light enters the right side of the printer, and

move the printer if necessary.

bPrint the document.

Do vertical dark bands appear on prints?

Contact customer

support.

The problem is

solved.

Troubleshooting 164

Vertical dark lines or streaks

Action Yes No

Step 1

aFrom the control panel, navigate to:

Settings > Troubleshooting > Cleaning the scanner

bPrint the document.

Do vertical dark lines or streaks appear on prints?

Go to step 3. Go to step 2.

Step 2

aUsing a damp, soft, lint-free cloth, clean the scanner. For more

information, see “Cleaning the scanner” on page 109.

bCopy the document using the ADF.

Do vertical dark lines or streaks appear on prints?

Contact customer

support.

The problem is

solved.

Step 3

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical dark lines or streaks appear on prints?

Go to step 4. The problem is

solved.

Step 4

aRemove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light can cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Do vertical dark lines or streaks appear on prints?

Go to step 5. The problem is

solved.

Troubleshooting 165

Action Yes No

Step 5

aReplace the imaging unit.

bPrint the document.

Do vertical dark lines or streaks appear on prints?

Contact customer

support.

The problem is

solved.

Vertical dark streaks with print missing

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aRemove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bRemove any packing material that is stuck on the imaging unit.

Note: Make sure to remove any obstruction between the

charge roller and photoconductor drum.

cInsert the imaging unit.

dPrint the document.

Do vertical dark streaks with missing images appear on prints?

Go to step 2. The problem is

solved.

Troubleshooting 166

Action Yes No

Step 2

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical dark streaks with missing images appear on prints?

Contact customer

support.

The problem is

solved.

Vertical light bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical light bands appear on prints?

Contact customer

support.

The problem is

solved.

Vertical white lines

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Troubleshooting 167

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical white lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel.

bPrint the document.

Do vertical white lines appear on prints?

Contact customer

support.

The problem is

solved.

Conﬁdential and other held documents do not print

Action Yes No

Step 1

aFrom the control panel, check if the documents appear in the

Held Jobs list.

Note: If the documents are not listed, then print the

documents using the Print and Hold options.

bPrint the documents.

Are the documents printed?

The problem is

solved.

Go to step 2.

Step 2

The print job may contain a formatting error or invalid data.

•Delete the print job, and then send it again.

•For PDF ﬁles, generate a new ﬁle, and then print the

documents.

Are the documents printed?

The problem is

solved.

Go to step 3.

Troubleshooting 168

Action Yes No

Step 3

If you are printing from the Internet, then the printer may be reading

the multiple job titles as duplicates.

For Windows users

aOpen the Printing Preferences dialog.

bFrom the Print and Hold section, select Keep duplicate

documents.

cEnter a PIN.

dResend the print job.

For Macintosh users

aSave and name each job dierently.

bSend the job individually.

Are the documents printed?

The problem is

solved.

Go to step 4.

Step 4

aDelete some held jobs to free up printer memory.

bResend the print job.

Are the documents printed?

The problem is

solved.

Go to step 5.

Step 5

aAdd printer memory.

bResend the print job.

Are the documents printed?

The problem is

solved.

Contact customer

support.

Slow printing

Action Yes No

Step 1

aMake sure that the printer is not in Eco‑Mode and Quiet Mode.

bPrint the document.

Is the printer still printing slow?

Go to step 2. The problem is

solved.

Troubleshooting 169

Action Yes No

Step 2

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded in

the tray.

•You can also change the setting from the Paper menu on

the printer control panel.

bPrint the document.

Is the printer still printing slow?

Go to step 3. The problem is

solved.

Step 3

aReduce the number of pages to print.

bPrint the document.

Is the printer still printing slow?

Go to step 4. The problem is

solved.

Step 4

aConnect the printer cable securely to the printer and the

computer, print server, option, or other network device.

bPrint the document.

Is the printer still printing slow?

Go to step 5. The problem is

solved.

Step 5

aFrom the Quality menu on the control panel, set Print

Resolution to 600 dpi.

bPrint the document.

Is the printer still printing slow?

Go to step 6. The problem is

solved.

Step 6

aMake sure that the printer is not overheating.

Notes:

•Allow the printer to cool down after a very long print job.

•Observe the recommended ambient temperature for the

printer. For more information, see “Selecting a location

for the printer” on page 10.

bPrint the document.

Is the printer still printing slow?

Go to step 7. The problem is

solved.

Step 7

aAdd more printer memory.

bPrint the document.

Is the printer still printing slow?

Contact customer

support.

The problem is

solved.

Troubleshooting 170

Print jobs do not print

Action Yes No

Step 1

aFrom the document you are trying to print, open the Print

dialog, and then check if you have selected the correct printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 2.

Step 2

aCheck if the printer is on.

bResolve any error messages that appear on the display.

cPrint the document.

Is the document printed?

The problem is

solved.

Go to step 3.

Step 3

aCheck if the ports are working and if the cables are securely

connected to the computer and the printer.

For more information, see the setup documentation that came

with the printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 4.

Step 4

aTurn o the printer, wait for about 10 seconds, and then turn on

the printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 5.

Step 5

aRemove, and then reinstall the print driver.

bPrint the document.

Is the document printed?

The problem is

solved.

Contact customer

support.

Adjusting toner darkness

1From the control panel, navigate to:

Settings > Print > Quality > Toner Darkne ss

For non-touch-screen printer models, press to navigate through the settings.

2Adjust the setting.

3Apply the changes.

Troubleshooting 171

The printer is not responding

Action Yes No

Step 1

Connect the power cord to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or

electrical shock, connect the power cord to an appropriately

rated and properly grounded electrical outlet that is near the

product and easily accessible.

Is the printer responding?

The problem is

solved.

Go to step 2.

Step 2

Check if the electrical outlet is turned o by a switch or breaker.

Is the electrical outlet turned o by a switch or breaker?

Turn on the switch or

reset the breaker.

Go to step 3.

Step 3

Check if the printer is on.

Is the printer on?

Go to step 4. Turn on the printer.

Step 4

Check if the printer is in sleep or hibernate mode.

Is the printer in sleep or hibernate mode?

Press the power

button to wake the

printer.

Go to step 5.

Step 5

Check if the cables connecting the printer and the computer are

inserted in the correct ports.

Are the cables inserted in the correct ports?

Go to step 6. Make sure to match

the following:

•The USB cable

with the USB port

on the printer

•The Ethernet

cable with the

Ethernet port on

the printer

Step 6

Turn o the printer, reinstall the hardware options, and then turn it

back on.

For more information, see the documentation that came with the

option.

Is the printer responding?

The problem is

solved

Go to step 7.

Step 7

Install the correct print driver.

Is the printer responding?

The problem is

solved

Go to step 8.

Troubleshooting 172

Action Yes No

Step 8

Turn o the printer, wait for about 10 seconds, and then turn it back

on.

Is the printer responding?

The problem is

solved.

Contact customer

support.

Job prints from the wrong tray or on the wrong paper

Action Yes No

Step 1

aCheck if you are printing on the correct paper.

bPrint the document.

Is the document printed on the correct paper?

Go to step 2. Load the correct

paper size and paper

type.

Step 2

aDepending on your operating system, specify the paper size

and paper type from the Printing Preferences or Print dialog.

Note: You can also change the settings on the printer control

panel. Navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

For non‑touch‑screen printer models, press to navigate

through the settings.

bMake sure that the settings match the paper loaded.

cPrint the document.

Is the document printed on the correct paper?

The problem is

solved.

Go to step 3.

Step 3

aCheck if the trays are linked.

For more information, see “Linking trays” on page 19.

bPrint the document.

Is the document printed from the correct tray?

The problem is

solved.

Contact customer

support.

Troubleshooting 173

Faxing problems

Cannot send or receive faxes

Action Yes No

Step 1

Resolve any error messages that appear on the display.

Can you send or receive a fax?

The problem is

solved.

Go to step 2.

Step 2

Make sure that the cable connections for the following equipment

are secure:

•Telephone

•Handset

•Answering machine

Can you send or receive a fax?

The problem is

solved.

Go to step 3.

Step 3

Check for a dial tone.

•Call the fax number to check if it is working properly.

•If you are using the On Hook Dial feature, then turn up the

volume to check if you hear a dial tone.

Can you hear a dial tone?

Go to step 5. Go to step 4.

Step 4

Check the telephone wall jack.

aConnect the analog telephone directly to the wall jack.

bListen for a dial tone.

cIf you do not hear a dial tone, then use a dierent telephone

cable.

dIf you still do not hear a dial tone, then connect the analog

telephone to a dierent wall jack.

eIf you hear a dial tone, then connect the printer to that wall jack.

Can you send or receive a fax?

The problem is

solved.

Go to step 5.

Troubleshooting 174

Action Yes No

Step 5

Check if the printer is connected to an analog phone service or to

the correct digital connector.

•If you are using an Integrated Services for Digital Network

(ISDN) telephone service, then connect to an analog telephone

port of an ISDN terminal adapter. For more information, contact

your ISDN provider.

•If you are using DSL, then connect to a DSL ﬁlter or router that

supports analog use. For more information, contact your DSL

provider.

•If you are using a private branch exchange (PBX) telephone

service, then make sure that you are connecting to an analog

connection on the PBX. If none exists, then consider installing

an analog telephone line for the fax machine.

Can you send or receive a fax?

The problem is

solved.

Go to step 6.

Step 6

Temporarily disconnect other equipment and disable other

telephone services.

aDisconnect other equipment (such as answering machines,

computers, modems, or telephone line splitters) between the

printer and the telephone line.

bDisable call waiting and voice mail. For more information,

contact your telephone company.

Can you send or receive a fax?

The problem is

solved.

Go to step 7.

Step 7

Scan the original document one page at a time.

aDial the fax number.

bScan the document.

Can you send or receive a fax?

The problem is

solved.

Contact customer

support.

Troubleshooting 175

Can receive but not send faxes

Action Yes No

Step 1

Load the original document properly into the ADF tray or on the

scanner glass.

Can you send faxes?

The problem is

solved.

Go to step 2.

Step 2

Set up the shortcut number properly.

•Check if the shortcut number is set for the telephone number

that you want to dial.

•Dial the telephone number manually.

Can you send faxes?

The problem is

solved.

Contact customer

support.

Can send but not receive faxes

Action Yes No

Step 1

Make sure that the tray or multipurpose feeder is not empty.

Can you receive faxes?

The problem is

solved.

Go to step 2.

Step 2

Check the ring count delay setting.

aOpen a web browser, and then type the printer IP address in

the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen.

The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it

to load the web page correctly.

bClick Settings > Fax > Analog Fax Setup > Fax Receive

Settings.

cIn the Rings to Answer ﬁeld, enter the ring count.

dApply the changes.

Can you receive faxes?

The problem is

solved.

Go to step 3.

Troubleshooting 176

Action Yes No

Step 3

aRemove the toner cartridge, and then remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum. Doing so may aect the quality of

future print jobs.

bShake the imaging unit.

cInsert the imaging unit, and then insert the cartridge.

Can you receive faxes?

The problem is

solved.

Go to step 4.

Step 4

Replace the toner cartridge.

For more information, see the instruction sheet that came with the

supply.

Can you receive faxes?

The problem is

solved.

Contact customer

support.

Poor fax print quality

Action Yes No

Step 1

Enhance the print quality.

aOpen a web browser, and then type the printer IP address in

the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen.

The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it

to load the web page correctly.

bClick Settings > Print > Quality.

cAdjust the settings.

dApply the changes.

Is the fax print quality satisfactory?

The problem is

solved.

Go to step 2.

Troubleshooting 177

Action Yes No

Step 2

Decrease the incoming fax transmission speed.

aOpen a web browser, and then type the printer IP address in

the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen.

The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it

to load the web page correctly.

bClick Settings > Fax > Analog Fax Setup > Fax Receive

Settings > Admin Controls.

cSelect a Max Speed setting.

dApply the changes.

Is the fax print quality satisfactory?

The problem is

solved.

Go to step 3.

Step 3

Replace the toner cartridge.

For more information, see the instruction sheet that came with the

supply.

Is the fax print quality satisfactory?

The problem is

solved.

Contact customer

support.

Scanning problems

Cannot scan from a computer

Action Yes No

Step 1

aTurn o the printer, wait for about 10 seconds, and then turn it

back on.

bResend the scan job.

Can you send the scan job?

The problem is

solved.

Go to step 2.

Step 2

aMake sure that the cables between the printer and the print

server are secure.

For more information, see the setup documentation that came

with the printer.

bResend the scan job.

Can you send the scan job?

The problem is

solved.

Contact customer

support.

Troubleshooting 178

Partial copies of document or photo

Action Yes No

Step 1

aMake sure that the document or photo is loaded facedown on

the upper left corner of the scanner glass.

bCopy the document or photo.

Is the document or photo copied correctly?

The problem is

solved.

Go to step 2.

Step 2

aMatch the paper size setting and the paper loaded in the tray.

bCopy the document or photo.

Is the document or photo copied correctly?

The problem is

solved.

Contact customer

support.

Poor copy quality

Action Yes No

Step 1

aUsing a damp, soft, lint-free cloth, wipe the scanner glass and

the ADF glass.

bMake sure that the document or photo is loaded facedown on

the upper-left corner of the scanner glass.

cCopy the document or photo.

Is the copy quality satisfactory?

The problem is

solved.

Go to step 2.

Step 2

aCheck the quality of the original document or photo.

bAdjust the scan quality settings.

cCopy the document or photo.

Is the copy quality satisfactory?

The problem is

solved.

Contact customer

support.

Vertical dark streaks on output when scanning from the ADF

ABCDE

Leading edge

Trailing edge

Troubleshooting 179

Action Yes No

Step 1

aOpen the scanner cover.

bUsing a damp, soft, lint‑free cloth, wipe the ADF glass and the

white underside of the ADF cover.

cClose the scanner cover.

Do vertical streaks still appear on scanned documents?

Go to step 2. The problem is

solved.

Step 2

aOpen door C.

bUsing a damp, soft, lint‑free cloth, wipe the ADF glass and the

white underside of the ADF cover.

cClose the door.

Do vertical streaks still appear on scanned documents?

Contact customer

support.

The problem is

solved.

Scan job was not successful

Action Yes No

Step 1

Check the cable connections.

aMake sure that the Ethernet or USB cable is securely connected

to the computer and the printer.

bResend the scan job.

Is the scan job successful?

The problem is

solved.

Go to step 2.

Step 2

Check the ﬁle you want to scan.

aMake sure that the ﬁle name is not already used in the

destination folder.

bMake sure that the document or photo you want to scan is not

open in another application.

cResend the scan job.

Is the scan job successful?

The problem is

solved.

Go to step 3.

Step 3

aMake sure that the Append time stamp or the Overwrite

existing ﬁle check box is selected in the destination

conﬁguration settings.

bResend the scan job.

Is the scan job successful?

The problem is

solved.

Contact customer

support.

Troubleshooting 180

Scanner does not close

Action Yes No

Remove obstructions that keep the scanner unit open.

Did the scanner unit close correctly?

The problem is

solved.

Contact customer

support.

Scanning takes too long or freezes the computer

Action Yes No

Step 1

Close all applications that are interfering with the scan.

Does scanning take too long or freeze the computer?

Go to step 2. The problem is

solved.

Step 2

Select a lower scan resolution.

aFrom the control panel, navigate to:

> Scan To > > Scan Settings >

bAdjust the resolution.

Does scanning take too long or freeze the computer?

Contact customer

support.

The problem is

solved.

Scanner does not respond

Action Yes No

Step 1

aCheck if the power cord is connected properly to the printer

and the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre

or electrical shock, connect the power cord to an

appropriately rated and properly grounded electrical outlet

that is near the product and easily accessible.

bCopy or scan the document.

Is the scanner responding?

The problem is

solved.

Go to step 2.

Step 2

aCheck if the printer is turned on.

bResolve any error messages that appear on the display.

cCopy or scan the document.

Is the scanner responding?

The problem is

solved.

Go to step 3.

Troubleshooting 181

Action Yes No

Step 3

aTurn o the printer, wait for about 10 seconds, and then turn the

printer on.

bCopy or scan the document.

Is the scanner responding?

The problem is

solved.

Contact customer

support.

Adjusting scanner registration

1From the control panel, navigate to:

Settings > Maintenance > Conﬁguration Menu > Scanner Conﬁguration > Scanner Manual Registration

For non-touch-screen printer models, press to navigate through the settings.

2From the Print Quick Test menu, select Start.

3Place the Print Quick Test page on the scanner glass, and then select Flatbed Registration.

4From the Copy Quick Test menu, select Start.

5Compare the Copy Quick Test page with the original document.

Note: If the margins of the test page are dierent from the original document, then adjust Left Margin and

Top Margin.

6Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.

Adjusting ADF registration

1From the control panel, navigate to:

Settings > Maintenance > Conﬁguration Menu > Scanner Conﬁguration > Scanner Manual Registration

For non-touch-screen printer models, press to navigate through the settings.

2From the Print Quick Test menu, select Start.

3Place the Print Quick Test page on the ADF tray.

4Select Front ADF Registration or Rear ADF Registration.

Notes:

•To align Front ADF Registration, place the test page faceup, short edge ﬁrst into the ADF.

•To align Rear ADF Registration, place the test page facedown, short edge ﬁrst into the ADF.

5From the Copy Quick Test menu, select Start.

6Compare the Copy Quick Test page with the original document.

Note: If the margins of the test page are dierent from the original document, then adjust Horizontal

Adjust and Top Margin.

7Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.

Troubleshooting 182

Contacting customer support

Before contacting customer support, make sure to have the following information:

•Printer problem

•Error message

•Printer model type and serial number

Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,

support documentation, drivers, and other downloads.

Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries

or regions, go to http://support.lexmark.com.

Troubleshooting 183

Upgrading and migrating

Hardware

Available internal options

•User ﬂash

•Font cards

Accessing the controller board

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Using a ﬂat-head screwdriver, open the controller board access cover.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board components or

connectors.

Upgrading and migrating 184

4Close the access cover.

5Connect the power cord to the printer, and then to the electrical outlet.

6Turn on the printer.

Installing a memory card

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Open the controller board access cover.

Upgrading and migrating 185

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board components or

connectors.

4Unpack the memory card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card.

5Insert the memory card until it clicks into place.

Upgrading and migrating 186

6Close the controller board access cover.

7Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

8Turn on the printer.

Installing an optional card

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Open the controller board access cover.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any components or connectors.

Upgrading and migrating 187

4Unpack the optional card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card.

Upgrading and migrating 188

5Push the card ﬁrmly into place.

Note: The entire length of the connector on the card must touch and be ﬂush against the controller

board.

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the

controller board.

6Close the access cover.

7Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

8Turn on the printer.

Installing optional trays

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

Upgrading and migrating 189

3Unpack the optional tray, and then remove all packing material.

Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do

not try to lift the printer and trays at the same time.

4Align the printer with the optional tray, and then lower the printer until it clicks into place.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires

two or more trained personnel to lift it safely.

5Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

6Turn on the printer.

Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available

options in the print driver” on page 191.

Software

Supported operating systems

Using the software CD, you can install the printer software on the following operating systems:

•Windows 10

•Windows 8.1

•Windows Server 2012 R2

•Windows Server 2012

•Windows 7 SP1

•Windows Server 2008 R2 SP1

•Windows Server 2008 SP2

Upgrading and migrating 190

•Windows Vista SP2

•Mac OS X version 10.7 or later

•Red Hat Enterprise Linux WS

•openSUSE Linux

•SUSE Linux Enterprise Server

•Debian GNU/Linux

•Ubuntu

•Fedora

•IBM AIX

•Oracle Solaris SPARC

•Oracle Solaris x86

Notes:

•For Windows operating systems, the print drivers and utilities are supported in both 32‑ and 64‑bit

versions.

•For drivers and utilities that are compatible with Mac OS X version 10.6 or earlier and for speciﬁc

supported Linux or UNIX operating system versions, go to http://support.lexmark.com.

•For more information on software compatibility with all other operating systems, contact customer

support.

Installing the printer software

1Obtain a copy of the software installer package.

•From the software CD that came with your printer.

•Go to http://support.lexmark.com, and then select your printer and operating system.

2Run the installer, and then follow the instructions on the computer screen.

3For Macintosh users, add the printer.

Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.

Adding available options in the print driver

For Windows users

1Open the printers folder.

2Select the printer you want to update, and then do either of the following:

•For Windows 7 or later, select Printer properties.

•For earlier versions, select Properties.

3Navigate to the Conﬁguration tab, and then select Update Now ‑ Ask Printer.

4Apply the changes.

Upgrading and migrating 191

For Macintosh users

1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.

2Navigate to the list of hardware options, and then add any installed options.

3Apply the changes.

Firmware

Exporting or importing a conﬁguration ﬁle

You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the

settings to other printers.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Export or import a conﬁguration ﬁle for one or multiple applications.

For one application

aFrom the Embedded Web Server, click Apps > the application that you want > Conﬁgure.

bClick Export or Import.

For multiple applications

aFrom the Embedded Web Server, click Export Conﬁguration or Import Conﬁguration.

bFollow the instructions on the screen.

Updating ﬁrmware

Some applications require a minimum device ﬁrmware level to operate correctly.

For more information on updating the device ﬁrmware, contact your Lexmark representative.

1From the Embedded Web Server, click Settings > Device > Update Firmware.

2Browse to locate the required ﬂash ﬁle.

3Apply the changes.

Upgrading and migrating 192

Notices

Product information

Product name:

MB2338adw; Lexmark MX321adn, MX321adw

Machine type:

7017

Model(s):

276, 278

Edition notice

April 2018

The following paragraph does not apply to any country where such provisions are inconsistent with local

law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY

KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of

express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made

to the information herein; these changes will be incorporated in later editions. Improvements or changes in the

products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to

make these available in all countries in which it operates. Any reference to a product, program, or service is

not intended to state or imply that only that product, program, or service may be used. Any functionally

equivalent product, program, or service that does not infringe any existing intellectual property right may be

used instead. Evaluation and veriﬁcation of operation in conjunction with other products, programs, or services,

except those expressly designated by the manufacturer, are the user’s responsibility.

For Lexmark technical support, visit http://support.lexmark.com.

For information on supplies and downloads, visit www.lexmark.com.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is deﬁned in 48

C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are

used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.

227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software

Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only

those rights as are granted to all other end users pursuant to the terms and conditions herein.

Notices 193

Trademarks

Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International,

Inc. in the United States and/or other countries.

Google Cloud Print and Google Chrome are trademarks of Google Inc.

Macintosh, the Mac logo, and Safari are trademarks of Apple Inc.

Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of the Microsoft group

of companies in the United States and other countries.

Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria

Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.

PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s

designation of a set of printer commands (language) and functions included in its printer products. This printer

is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used

in various application programs, and that the printer emulates the functions corresponding to the commands.

PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.

All other trademarks are the property of their respective owners.

AirPrint and the AirPrint logo are trademarks of Apple, Inc.

Licensing notices

All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the

installation software CD.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO

9296.

Note: Some modes may not apply to your product.

1-meter average sound pressure, dBA

Printing One-sided: 54;Two-sided: 53

Scanning 54

Copying 54

Ready 14

Values are subject to change. See www.lexmark.com for current values.

Notices 194

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the

European Union. We encourage the recycling of our products.

If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your

local sales oce phone number.

India E-Waste notice

This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of

lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in

concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in

Schedule II of the Rules.

Product disposal

Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local

authorities for disposal and recycling options.

Static sensitivity notice

This symbol identiﬁes static-sensitive parts. Do not touch the areas near these symbols without ﬁrst touching

a metal surface in an area away from the symbol.

Notices 195

ENERGY STAR

Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to

comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as conﬁgured when shipped

by Lexmark.

Temperature information

Ambient operating temperature 10 to 32°C (50 to 90°F)

Shipping temperature -20 to 40°C (-4 to 104°F)

Storage temperature and relative humidity 0 to 40°C (32 to 104°F)

8 to 80% RH

Laser notice

The printer is certiﬁed in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for

Class I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirements

of IEC 60825-1: 2014.

Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) AlGaInP

laser that is nominally 15 milliwatts operating in the wavelength region of 650–670 nanometers and enclosed

in a non-serviceable printhead assembly. The laser system and printer are designed so there is never any human

access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service

conditions.

Laser advisory label

A laser notice label may be axed to this printer as shown:

DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser

beam.

PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a

exposição aos feixes de laser.

Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje

zracima.

NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření.

Nevystavujte se působení laserového paprsku.

FARE - Usynlig laserstråling, når patroner ernes, og spærreanordningen er slået fra. Undgå at blive udsat for

laserstrålen.

GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd.

Voorkom blootstelling aan de laser.

Notices 196

DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter

toute exposition au rayon laser.

VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle

altistumista.

GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und oener Sicherheitssperre.

Laserstrahl meiden.

ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της

μανδάλωσης. Αποφεύγετε την έκθεση στην ακτινοβολία laser.

VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor.

Kerülje a lézersugárnak való kitettséget.

PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l

´esposizione al raggio laser.

FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.

NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać

naświetlenia promieniem lasera.

ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте

воздействия лазерных лучей.

Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke.

Nevystavujte sa lúčom.

PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite

la exposición al haz de láser.

FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för

laserstrålen.

危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射，请避免暴露在激光光束下。

危險 - 移除碳粉匣與安全連鎖開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。

危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。このレ

ーザー光に当たらないようにしてください。

Power consumption

Product power consumption

The following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

Mode Description Power consumption

(Watts)

Printing The product is generating hard‑copy output from electronic inputs. One-sided: 520; Two-

sided: 325

Copy The product is generating hard‑copy output from hard‑copy original

documents.

550

Scan The product is scanning hard‑copy documents. 14.5

Ready The product is waiting for a print job. 10.5

Sleep Mode The product is in a high‑level energy‑saving mode. 2.1

Notices 197

Mode Description Power consumption

(Watts)

Hibernate The product is in a low‑level energy‑saving mode. 0.1

O The product is plugged into an electrical outlet, but the power switch is

turned o.

0.1

The power consumption levels listed in the previous table represent time-averaged measurements.

Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

Sleep Mode

This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by

lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged

after this product is not used for a speciﬁed period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 15

By using the conﬁguration menus, the Sleep Mode Timeout can be modiﬁed between 1 minute and 120 minutes.

Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response

time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more

energy.

Hibernate Mode

This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in

Hibernate Mode, all other systems and devices are powered down safely.

The Hibernate mode can be entered in any of the following methods:

•Using the Hibernate Timeout

•Using the Schedule Power modes

Factory default Hibernate Timeout for this product in all countries or regions 3 days

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modiﬁed

between one hour and one month.

O mode

If this product has an o mode which still consumes a small amount of power, then to completely stop product

power consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage

It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are

provided in power units of Watts, the power consumption should be multiplied by the time the product spends

in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's

energy usage.

Notices 198

Regulatory notices for telecommunication terminal equipment

This section contains regulatory information pertaining to products that contain the analog facsimile card:

Lexmark Regulatory Type/Model Number:

LEX-M14-002

Notice to users of the US telephone network: FCC requirements

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative

Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other

information, a product identiﬁer in the format US:AAAEQ##TXXXX. If requested, this number must be provided

to your telephone company.

This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.

A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply

with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord

(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See

your setup documentation for more information.

The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to

a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an

incoming call. In most but not all areas, the sum of RENs should not exceed ﬁve (5.0). To be certain of the number

of devices that may be connected to a line, as determined by the total RENs, contact your local telephone

company. For products approved after July 23, 2001, the REN for this product is part of the product identiﬁer

that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point

(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that

temporary discontinuance of service may be required. If advance notice is not practical, the telephone company

will notify the customer as soon as possible. You will also be advised of your right to ﬁle a complaint with the

FCC.

The telephone company may make changes in its facilities, equipment, operations or procedures that could

aect the operation of this equipment. If this happens, the telephone company will provide advance notice in

order for you to make necessary modiﬁcations to maintain uninterrupted service.

If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,

Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone

network, the telephone company may request that you disconnect the equipment until the problem is resolved.

This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark

International, Inc. See the previous paragraph for contact information.

Connection to party line service is subject to state taris. Contact the state public utility commission, public

service commission, or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of

this equipment does not disable your alarm equipment. If you have questions about what will disable alarm

equipment, consult your telephone company or a qualiﬁed installer.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other

electronic device, including fax machines, to send any message unless said message clearly contains in a

margin at the top or bottom of each transmitted page or on the ﬁrst page of the transmission, the date and time

it is sent and an identiﬁcation of the business or other entity, or other individual sending the message, and the

Notices 199

telephone number of the sending machine or such business, other entity, or individual. (The telephone number

provided may not be a 900 number or any other number for which charges exceed local or long-distance

transmission charges.)

See your user documentation in order to program this information into your fax machine.

Notice to users of the Canadian telephone network

This product meets the applicable Industry Canada technical speciﬁcations.

The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to

a telephone interface. The termination of an interface may consist of any combination of devices subject only

to the requirement that the sum of the RENs of all the devices not exceed ﬁve. The REN is located on the product

label.

This equipment uses CA11A telephone jacks.

Avis réservé aux utilisateurs du réseau téléphonique du Canada

Ce produit est conforme aux spéciﬁcations techniques d’Industrie Canada.

Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum

d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui

peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas

dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.

Cet équipement utilise des prises de téléphone CA11A.

Notice to users of the New Zealand telephone network

The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item

of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions

for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any

sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another

item of telepermitted equipment of a dierent make or model, nor does it imply that any product is compatible

with all of Telecom's network services.

This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.

This equipment may not provide for the eective hand-over of a call to another device connected to the same

line.

This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom

customers.

This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for

which it is designed. Telecom will accept no responsibility should diculties arise in such circumstances.

The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.

For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected

to the same telephone line may not exceed 5. The REN of this device is located on the label.

This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The

Lexmark part number is 80D1873.

Notices 200

Some parameters required for compliance with Telecom's telepermit requirements are dependent on the

equipment associated with this device. The associated equipment shall be set to operate within the following

limits for compliance to Telecom's speciﬁcations:

•There shall be no more than 10 call attempts to the same number within any 30 minute period for any single

manual call initiation, and

•The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt

and the beginning of the next call attempt.

•The equipment shall be set to ensure that automatic calls to dierent numbers are spaced such that there

is not less than 5 seconds between the end of one call attempt and the beginning of another.

Japanese telecom notice

The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certiﬁed

by JATE, with Certiﬁcation Number A11-0160001.

Lexmark International, Inc.

LEX-M14-002

A11-0160001JP

Using this product in Switzerland

This product requires a Swiss billing tone ﬁlter (Lexmark part number 80D1877) to be installed on any line which

receives metering pulses in Switzerland.

Utilisation de ce produit en Suisse

Cet appareil nécessite l’utilisation d’un ﬁltre de tonalité de facturation suisse (nº de référence Lexmark :

80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.

Verwendung dieses Produkts in der Schweiz

Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark

Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen

werden.

Uso del prodotto in Svizzera

Questo prodotto richiede un ﬁltro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee

che ricevono impulsi remoti in Svizzera.

Notices 201

Regulatory notices for wireless products

This section contains regulatory information that applies only to wireless models.

If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com.

Modular component notice

This product may contain the following modular component(s):

Lexmark Regulatory Type/LEX-M01-005; FCC ID: IYLLEXM01005; Industry Canada IC: 2376A-M01005

Exposure to radio frequency radiation

The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other

regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and

any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

Industry Canada (Canada)

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and

maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio

interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically

radiated power (EIRP) is not more than that necessary for successful communication.

This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following

two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,

including interference that may cause undesired operation of the device.

To prevent radio interference to the licensed service and to reduce the potential for harmful interference to co-

channel mobile satellite systems, this device is intended to be operated indoors and away from windows to

provide maximum shielding.

High-power radars are allocated as primary users (i.e., priority users) of the bands 5250–5350MHz and 5650–

5850MHz. These radars could cause interference and/or damage to LE-LAN devices.

Industrie Canada (Canada)

Selon la réglementation d'Industrie Canada, l'émetteur radio ne fonctionne qu'avec une antenne dont le type

et le gain maximal (ou inférieur) ont été approuvés par Industrie Canada. Pour réduire les interférences radio

potentielles auprès d'autres utilisateurs, le type d'antenne et son gain doivent être choisis de telle sorte que la

puissance isotrope rayonnée équivalente (PIRE) ne soit pas supérieure à ce qui est nécessaire pour assurer la

réussite de la communication.

Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est

soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter

toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.

Aﬁn de prévenir les interférences radio des services sous licence et pour réduire le risque d'interférences

nuisibles aux systèmes de satellites mobiles utilisant les mêmes canaux, cet appareil est destiné à être utilisé

à l’intérieur et loin des fenêtres aﬁn de fournir une protection maximale.

Notices 202

Les radars à haute puissance sont déﬁnis comme les utilisateurs principaux (p. ex., utilisateurs prioritaires) dans

les bandes de 5250-5350 MHz et 5650-5850 MHz. Ces radars peuvent causer des interférences ou des

dommages aux appareils RELOC-EL.

Federal Communications Commission (FCC) compliance information

statement

This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

•Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for radio or television interference caused by using other than

recommended cables or by unauthorized changes or modiﬁcations to this equipment. Unauthorized changes

or modiﬁcations could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing

device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach

or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a

violation of FCC regulations.

Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

Telephone: (859) 232–3000

E-mail: regulatory@lexmark.com

Industry Canada compliance statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Standard ICES-003.

Avis de conformité aux normes de l’industrie du Canada

Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux

équipements pouvant causer des interférences NMB-003.

Notices 203

日本の VCCI 規定

製品にこのマークが表示されている場合、次の要件を満たしています。

この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この

装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。

取扱説明書に従って正しい取り扱いをしてください。

VCCI-B

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,

2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States

relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage

limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances

in electrical and electronic equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön

fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the

Directives is available upon request from the Authorized Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

This product satisﬁes the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or

EN 62368-1.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the

approximation and harmonization of the laws of the Member States relating to radio equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön

fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the

Directives is available upon request from the Authorized Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

Compliance is indicated by the CE marking:

Notices 204

Restrictions

This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all

the countries listed in the table below:

AT BE BG CH CY CZ DE DK EE

EL ES FI FR HR HU IE IS IT

LI LT LU LV MT NL NO PL PT

RO SE SI SK TR UK

EU statement of radio transmitter operational frequency bands and maximum RF power

This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725

in the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both

bands.

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,

LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER

PRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the

country-speciﬁc warranty information that came with your product.

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,

from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty

Lexmark warrants that this product:

—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts

—Is, during normal use, free from defects in material and workmanship

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for

repair or replacement (at Lexmark's option).

If this product is a feature or option, this statement applies only when that feature or option is used with the

product for which it was intended. To obtain warranty service, you may be required to present the feature or

option with the product.

Notices 205

If you transfer this product to another user, warranty service under the terms of this statement is available to

that user for the remainder of the warranty period. You should transfer proof of original purchase and this

statement to that user.

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12

months later provided that the warranty period for any supplies and for any maintenance items included with

the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser

Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is

available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”

message for such item.

To obtain warranty service you may be required to present proof of original purchase. You may be required to

deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark

designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the

Lexmark designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of

the Remarketer or Lexmark. The replacement may be a new or repaired item.

The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a

repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal

obligations, restrictions, liens, and encumbrances.

As part of your warranty service and/or replacement, Lexmark may update the ﬁrmware in your printer to the

latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized

products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized

use of genuine Lexmark products will not be impacted.

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable

storage media (unless directed otherwise by Lexmark).

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area

contact Lexmark on the World Wide Web.

Remote technical support is provided for this product throughout its warranty period. For products no longer

covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of

prints produced by any product.

Warranty service does not include repair of failures caused by:

—Modiﬁcation or unauthorized attachments

—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance

—Unsuitable physical or operating environment

—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer

—Operation of a product beyond the limit of its duty cycle

—Use of printing media outside of Lexmark speciﬁcations

Notices 206

—Refurbishment, repair, reﬁlling or remanufacture by a third party of products, supplies or parts

—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS

OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS

OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED

WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND

SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW

ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL

APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT

TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability

Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance

or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover

actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the

product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or

damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL

LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER

ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the

possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's

and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers

are intended beneﬁciaries of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or

limitation of incidental or consequential damages, so the limitations or exclusions contained above may not

apply to you.

This limited warranty gives you speciﬁc legal rights. You may also have other rights that vary from state to state.

Notices 207

Index

accessing the controller

board 184

adapter plug 33

adding hardware options

print driver 191

adding internal options

print driver 191

adjusting

ADF registration 182

scanner registration 182

adjusting the fax darkness 38

adjusting toner darkness 171

AirPrint

using 24

answering machine

setting up 31

attaching cables 13

avoiding paper jams 126

blank pages 145

blocking junk faxes 38

cables

Ethernet 13

USB 13

cannot open Embedded Web

Server 138

checking the printer

connectivity 139

checking the status of parts and

supplies 111

cleaning

exterior of the printer 108

interior of the printer 108

cleaning the printer 108

cleaning the scanner 104, 109

clearing jam

in door A 128

collating copies

copying 26

conﬁguring daylight saving

time 36

conﬁguring e‑mail settings 28

conﬁguring supply

notiﬁcations 112

conﬁguring Universal paper

settings 16

connecting the printer

to a wireless network 107

connecting to a wireless network

using PIN method 107

using Push Button method 107

conserving supplies 125

contacting customer support 183

control panel

using 14

controller board

accessing 184

copy troubleshooting

partial copies of documents or

photos 179

poor copy quality 179

scanner does not respond 181

scanner unit does not close 181

copying

creating a shortcut 27

on both sides of the paper 25

copying dierent paper sizes 25

copying multiple pages 26

copying multiple pages onto a

single sheet 26

copying on letterhead 25

copying photos 25

creating a copy shortcut 27

creating a fax destination

shortcut 37

creating a shortcut

copy 27

e‑mail 29

fax destination 37

creating an e‑mail shortcut 29

crooked print 158

customer support

contacting 183

date and time

fax settings 36

daylight saving time,

conﬁguring 36

deactivating the Wi‑Fi

network 108

dierent paper sizes, copying 25

documents, printing

from a computer 23

from a mobile device 23

dots on print 155

Eco‑Mode

conﬁguring 124

emission

notices 194, 202, 203, 204

enabling the USB port 139

enlarging a copy 26

environmental settings 124

erasing printer memory 105, 106

Ethernet menu 89

Ethernet port 13

exporting a conﬁguration ﬁle

using the Embedded Web

Server 192

e‑mail

creating a shortcut 29

setting up 28

e‑mailing

conﬁguring e‑mail settings 28

using a shortcut number 28

using the address book 28

using the printer 28

fax log

viewing 38

fax messages

setting the date and time 36

fax port 13

fax resolution

changing 38

fax setup

country‑ or region‑speciﬁc 33

standard telephone line

connection 31

fax troubleshooting

cannot receive faxes 176

cannot send faxes 176

cannot send or receive

faxes 174

Index 208

received fax has poor print

quality 177

faxing

adjusting darkness 38

blocking junk faxes 38

changing resolution 38

creating a shortcut 37

forwarding faxes 39

holding faxes 39

setting a ring pattern 35

setting up 30

viewing a fax log 38

FCC notices 202

ﬁnding more information about

the printer 9

ﬁrmware

update 192

folder paper 149

font sample list

printing 24

forwarding faxes 39

FTP address

creating shortcuts 40

FTP server, scanning to

using the control panel 40

Google Cloud Print

using 23

hardware options

trays 189

hardware options, adding

print driver 191

Help menu 103

Hibernate mode

conﬁguring 124

holding faxes 39

HTTP/FTP Settings menu 94

identifying jam locations 127

imaging unit

ordering 112

replacing 115

importing a conﬁguration ﬁle

using the Embedded Web

Server 192

indicator light

understanding the status 14

installing a memory card 185

installing an optional card 187

installing the printer software 191

internal options

font cards 184

installing 187

memory card 185

user ﬂash 184

internal options, adding

print driver 191

jams

avoiding 126

jams, clearing

in the automatic document

feeder 136

in the duplex unit 134

in the multipurpose feeder 135

in the standard bin 133

trays 135

letterhead

copying on 25

Lexmark Mobile Print

using 23

LINE port 13

linking trays 19

multipurpose feeder 18

loading envelopes

in the multipurpose feeder 18

loading trays 16

locating paper jams 127

locating the security slot 105

making copies 25

Media Types menu 61

memory card

installing 185

802.1x 93

About this Printer 50

Conﬁdential Print Setup 100

Conﬁguration Menu 47

Copy Defaults 61

Custom Scan Sizes 60

Device 102

Ethernet 89

E‑mail Defaults 75

E‑mail Setup 73

Fax 103

Fax Cover Page 72

Fax Log Settings 72

Fax Mode 64

Fax Receive Settings 69

Fax Send Settings 66

FTP Defaults 81

General Fax Settings 64

Google Cloud Print 95

HTML 57

HTTP/FTP Settings 94

Image 58

Information Sent to Lexmark 46

IPSec 92

Job Accounting 53

Layout 51

LPD Conﬁguration 93

Media Types 61

Menu Settings Page 102

Miscellaneous 101

Mobile Services

Management 101

Network 103

Network Overview 85

Notiﬁcations 43

Out of Service Erase 50

PCL 56

PDF 55

PostScript 55

Power Management 45

Preferences 42

Print 102

Quality 53

Remote Operator Panel 43

Restore Factory Defaults 46

Security Audit Log 97

Setup 52

Shortcuts 103

SNMP 91

Solutions LDAP Settings 101

Speaker Settings 73

TCP/IP 90

ThinPrint 95

Tray Conﬁguration 59

Troubleshooting 104

Universal Setup 60

USB 95

Visible Home Screen Icons 50

Web Link Setup 80

Index 209

Wi‑Fi Direct 96

XPS 55

Menu map 41

Menu Settings Page

printing 104

menus

Wireless 86

mobile device

printing from 23, 24

Mopria Print Service

using 23

mottled print 155

moving the printer 10, 123

multipurpose feeder

loading 18

noise emission levels 194

Non‑Lexmark supply 141

non‑volatile memory 106

erasing 105

notices 194, 195, 196, 197, 198,

202, 203, 204

operating systems

supported 190

optional card

installing 187

ordering

imaging unit 112

toner cartridge 111

Out of Service Erase menu 50

paper jam in door A 128

paper jam in the automatic

document feeder 136

paper jam in the duplex unit 134

paper jam in the multipurpose

feeder 135

paper jam in the rear door 132

paper jam in trays 135

paper jam, clearing

in the automatic document

feeder 136

in the duplex unit 134

in the multipurpose feeder 135

in the rear door 132

trays 135

paper jams

avoiding 126

paper jams, clearing

in the standard bin 133

personal identiﬁcation number

method 107

photos

copying 25

pick roller assembly

replacing 119

pick tires

replacing 117

placing separator sheets

between copies

copying 26

power button light

understanding the status 14

power save modes

conﬁguring 124

print driver

hardware options, adding 191

print jobs not printed 171

print quality troubleshooting

blank or white pages 145

crooked or skewed print 158

dark print 146

ﬁne lines are not printed

correctly 148

folded or wrinkled paper 149

gray background on prints 150

horizontal light bands 152

light print 153

mottled print and dots 155

paper curl 156

repeating defects 158

solid black pages 159

text or images cut o 161

toner easily rubs o 162

vertical dark bands 163

vertical dark lines or

streaks 165

vertical dark streaks with print

missing 166

vertical light bands 167

vertical white lines 167

print troubleshooting

collated printing does not

work 143

conﬁdential and other held

documents do not print 168

envelope seals when

printing 142

incorrect margins 152

jammed pages are not

reprinted 145

job prints from the wrong

tray 173

job prints on the wrong

paper 173

paper frequently jams 144

print jobs do not print 171

slow printing 169

tray linking does not work 143

printer

minimum clearances 10

selecting a location 10

shipping 124

printer conﬁgurations 12

printer hard disk memory 106

printer information

ﬁnding 9

printer is not responding 172

printer menus 41

printer messages

Non‑Lexmark supply 141

Replace cartridge, printer region

mismatch 141

printer options troubleshooting

internal option is not

detected 140

printer parts

checking the status 111

printer ports 13

printer settings

restoring to factory defaults 106

printer software, installing 191

printer status 14

printing

font sample list 24

from a computer 23

from a mobile device 24

Menu Settings Page 104

quality test pages 104

printing a font sample list 24

printing a network setup

page 139

printing from a computer 23

Push Button method 107

recycling

Lexmark packaging 125

Lexmark products 125

toner cartridges 125

Index 210

reducing a copy 26

removing paper jam

in door A 128

Replace cartridge, printer region

mismatch 141

replacing supplies

imaging unit 115

toner cartridge 113

replacing the pick roller

assembly 119

replacing the pick tires 117

reprinting jammed pages 145

resetting

supply usage counters 141

resetting the supply usage

counters 141

restoring factory default

settings 106

restoring printer settings to

factory defaults 106

RJ11 adapter 33

safety information 7, 8

saving paper 26

scan troubleshooting

cannot scan from a

computer 178

partial copies of documents or

photos 179

poor copy quality 179

scan job was not

successful 180

scanner does not respond 181

scanner unit does not close 181

scanning freezes the

computer 181

scanning takes too long 181

vertical dark streaks on output

when scanning from the

ADF 179

scanner

cleaning 109

scanning

to an FTP server 40

scanning quality problem 179

scanning to an FTP server

using the control panel 40

scheduling a fax 37

securing printer memory 106

security slot

locating 105

selecting a location for the

printer 10

sending a fax

scheduled 37

using the computer 36

using the control panel 36

sending an e‑mail 28

setting a fax ring pattern 35

setting the card stock size 16

setting the envelope size 16

setting the label size 16

setting up e‑mail function 28

setting up fax

country‑ or region‑speciﬁc 33

standard telephone line

connection 31

setting up fax function 30

shipping the printer 124

shortcuts, creating

FTP address 40

skewed print 158

Sleep mode

conﬁguring 124

specialty media

setting the paper size 16

setting the paper type 16

statement of volatility 106

supplies

checking the status 111

conserving 125

supply notiﬁcations

conﬁguring 112

supply usage counters

resetting 141

supported operating

systems 190

supported paper sizes 20

supported paper types 21

supported paper weights 22

toner cartridge

ordering 111

replacing 113

toner cartridges

recycling 125

toner darkness

adjusting 171

trays

installing 189

loading 16

troubleshooting

cannot open Embedded Web

Server 138

printer is not responding 172

troubleshooting, copy

partial copies of documents or

photos 179

poor copy quality 179

scanner does not respond 181

scanner unit does not close 181

troubleshooting, fax

cannot receive faxes 176

cannot send faxes 176

cannot send or receive

faxes 174

received fax has poor print

quality 177

troubleshooting, print

collated printing does not

work 143

conﬁdential and other held

documents do not print 168

envelope seals when

printing 142

incorrect margins 152

jammed pages are not

reprinted 145

job prints from the wrong

tray 173

job prints on the wrong

paper 173

paper frequently jams 144

print jobs do not print 171

slow printing 169

tray linking does not work 143

troubleshooting, print quality

blank or white pages 145

crooked or skewed print 158

dark print 146

ﬁne lines are not printed

correctly 148

folded or wrinkled paper 149

gray background on prints 150

horizontal light bands 152

light print 153

mottled print and dots 155

paper curl 156

repeating defects 158

solid black pages 159

text or images cut o 161

toner easily rubs o 162

vertical dark bands 163

Index 211

vertical dark lines or

streaks 165

vertical dark streaks with print

missing 166

vertical light bands 167

vertical white lines 167

troubleshooting, printer options

internal option is not

detected 140

troubleshooting, scan

cannot scan from a

computer 178

partial copies of documents or

photos 179

poor copy quality 179

scan job was not

successful 180

scanner does not respond 181

scanner unit does not close 181

vertical dark streaks on output

when scanning from the

ADF 179

two‑sided copying 25

Universal paper settings

conﬁguring 16

unlinking trays 19

updating ﬁrmware

ﬂash ﬁle 192

USB port 13

enabling 139

using

genuine Lexmark parts 111

genuine Lexmark supplies 111

using the ADF

copying 25

using the control panel 14

using the scanner glass

copying 25

vertical dark lines on prints 165

vertical dark streaks on output

when scanning from the ADF 179

vertical streaks on prints 165

volatile memory 106

erasing 105

white lines 167

white pages 145

Wireless menu 86

wireless network

connecting the printer to 107

Wi‑Fi Protected Setup 107

wireless networking 107

Wi‑Fi network

deactivating 108

Wi‑Fi Protected Setup

wireless network 107

wrinkled paper 149

Index 212

Table of Contents

Lexmark MX321adw User Manual

Related Manuals