Conventions.......................................................................................................................................................... 6

Product statements............................................................................................................................................. 6

Learn about the printer................................................................................ 9

Finding information about the printer.............................................................................................................9

Finding the printer serial number...................................................................................................................10

Printer conﬁguration........................................................................................................................................... 11

Using the control panel.................................................................................................................................... 12

Customizing the home screen........................................................................................................................12

Changing the language of the keyboard on the display......................................................................... 12

Understanding the status of the indicator light..........................................................................................13

Selecting paper...................................................................................................................................................13

Set up, install, and conﬁgure.....................................................................19

Selecting a location for the printer................................................................................................................ 19

Attaching cables................................................................................................................................................20

Installing optional trays..................................................................................................................................... 21

Setting up the printer to fax............................................................................................................................22

Conﬁguring the e‑mail SMTP settings.......................................................................................................... 31

Loading paper and specialty media............................................................................................................. 39

Installing and updating software, drivers, and ﬁrmware.........................................................................42

Networking..........................................................................................................................................................45

Creating a Cloud Connector proﬁle............................................................................................................. 49

Printing the Menu Settings Page...................................................................................................................49

Secure the printer.......................................................................................50

Locating the security slot................................................................................................................................ 50

Erasing printer memory................................................................................................................................... 50

Restoring factory default settings.................................................................................................................50

Statement of Volatility....................................................................................................................................... 51

Print.............................................................................................................. 52

Printing from a computer.................................................................................................................................52

Printing from a mobile device........................................................................................................................ 52

Contents 2

Printing from a ﬂash drive............................................................................................................................... 53

Supported ﬂash drives and ﬁle types.......................................................................................................... 54

Conﬁguring conﬁdential jobs.........................................................................................................................55

Printing conﬁdential and other held jobs....................................................................................................56

Printing from a Cloud Connector proﬁle..................................................................................................... 57

Printing a font sample list................................................................................................................................ 57

Placing separator sheets between copies..................................................................................................57

Canceling a print job.........................................................................................................................................57

Adjusting toner darkness................................................................................................................................ 57

Copy............................................................................................................. 58

Using the automatic document feeder and scanner glass.................................................................... 58

Making copies....................................................................................................................................................58

Copying photos................................................................................................................................................. 58

Copying on letterhead.....................................................................................................................................59

Copying on both sides of the paper............................................................................................................ 59

Reducing or enlarging copies........................................................................................................................59

Copying multiple pages onto a single sheet............................................................................................. 59

Collating copies................................................................................................................................................. 59

Copying cards.................................................................................................................................................... 60

Creating a copy shortcut.................................................................................................................................60

E-mail............................................................................................................ 61

Using the automatic document feeder and scanner glass..................................................................... 61

Sending an e-mail.............................................................................................................................................. 61

Creating an e-mail shortcut............................................................................................................................ 62

Fax................................................................................................................ 63

Using the automatic document feeder and scanner glass.................................................................... 63

Sending a fax......................................................................................................................................................63

Scheduling a fax................................................................................................................................................ 64

Creating a fax destination shortcut...............................................................................................................64

Changing the fax resolution........................................................................................................................... 64

Adjusting the fax darkness............................................................................................................................. 64

Printing a fax log................................................................................................................................................65

Blocking junk faxes...........................................................................................................................................65

Holding faxes......................................................................................................................................................65

Contents 3

Forwarding a fax................................................................................................................................................65

Scan.............................................................................................................. 67

Using the automatic document feeder and scanner glass.....................................................................67

Scanning to a computer...................................................................................................................................67

Scanning to an FTP server using a shortcut.............................................................................................. 68

Scanning to a network folder using a shortcut......................................................................................... 69

Scanning to a ﬂash drive.................................................................................................................................69

Scanning to a Cloud Connector proﬁle....................................................................................................... 70

Use printer menus....................................................................................... 71

Menu map.............................................................................................................................................................71

Device...................................................................................................................................................................72

Print.......................................................................................................................................................................82

Paper.....................................................................................................................................................................88

Copy..................................................................................................................................................................... 90

Fax.........................................................................................................................................................................92

E-mail.................................................................................................................................................................. 102

FTP.......................................................................................................................................................................105

USB Drive...........................................................................................................................................................107

Network/Ports....................................................................................................................................................110

Security...............................................................................................................................................................123

Cloud Connector..............................................................................................................................................127

Reports................................................................................................................................................................127

Troubleshooting............................................................................................................................................... 128

Maintain the printer.................................................................................. 129

Checking the status of parts and supplies................................................................................................129

Conﬁguring supply notiﬁcations.................................................................................................................. 129

Setting up e‑mail alerts.................................................................................................................................. 129

Viewing reports................................................................................................................................................ 129

Ordering parts and supplies......................................................................................................................... 130

Replacing parts and supplies........................................................................................................................132

Cleaning printer parts..................................................................................................................................... 145

Saving energy and paper.............................................................................................................................. 150

Moving the printer to another location....................................................................................................... 151

Shipping the printer.........................................................................................................................................152

Contents 4

Troubleshoot a problem...........................................................................153

Print quality problems.....................................................................................................................................153

Printing problems.............................................................................................................................................154

The printer is not responding.......................................................................................................................180

Unable to read ﬂash drive.............................................................................................................................. 181

Enabling the USB port..................................................................................................................................... 181

Network connection problems.....................................................................................................................182

Issues with supplies........................................................................................................................................ 184

Clearing jams.................................................................................................................................................... 185

Paper feed problems.....................................................................................................................................200

E-mailing problems.........................................................................................................................................202

Faxing problems............................................................................................................................................. 203

Scanning problems........................................................................................................................................ 208

Contacting customer support.......................................................................................................................215

Recycle and dispose................................................................................. 216

Recycling Lexmark products.........................................................................................................................216

Recycling Lexmark packaging......................................................................................................................216

Notices........................................................................................................217

Index...........................................................................................................232

Contents 5

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,

multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily

overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer

performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected

between the printer and the power cord provided with the printer may be used with this product. The

use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor

printer performance.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near

water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

Safety information 6

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power

cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects

such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect

the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet

before inspecting it.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external

connections (such as Ethernet and telephone system connections) are properly installed in their marked

plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require

two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same

time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

Safety information 7

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this

label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or

performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous

radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.

There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,

or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions

and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc

manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer

is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release

emissions. You must understand the section in your operating instructions that discusses the guidelines for

selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter

designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high

ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace

the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no

references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for

this product.

SAVE THESE INSTRUCTIONS.

Safety information 8

Learn about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions See the setup documentation that came with the

printer.

•Printer software

•Print or fax driver

•Printer ﬁrmware

•Utility

Go to www.lexmark.com/downloads, search for

your printer model, and then in the Type menu,

select the driver, ﬁrmware, or utility that you need.

•Selecting and storing paper and specialty media

•Loading paper

•Conﬁguring printer settings

•Viewing and printing documents and photos

•Setting up and using the printer software

•Conﬁguring the printer on a network

•Caring for and maintaining the printer

•Troubleshooting and solving problems

Information Center—Go to

https://infoserve.lexmark.com.

How‑to videos—Go to

https://infoserve.lexmark.com/idv/.

Help information for using the printer software Help for Microsoft Windows or Macintosh

operating systems—Open a printer software

program or application, and then click Help.

Click

to view context‑sensitive information.

Notes:

•Help is automatically installed with the printer

software.

•Depending on the operating system, the

printer software is either in the printer

program folder or on the desktop.

•Documentation

•Live chat support

•E‑mail support

•Voice support

Go to http://support.lexmark.com.

Note: Select your country or region, and then

select your product to view the appropriate

support site.

Support contact information for your country or

region can be found on the website or on the

printed warranty that came with the printer.

Have the following information ready when you

contact customer support:

•Place and date of purchase

•Machine type and serial number

For more information, see “Finding the printer

serial number” on page 10.

Learn about the printer 9

What are you looking for? Find it here

•Safety information

•Regulatory information

•Warranty information

•Environmental information

Warranty information varies by country or region:

•In the U.S.—See the Statement of Limited

Warranty included with the printer, or go to

http://support.lexmark.com.

•In other countries and regions—See the

printed warranty that came with the printer.

Product Information Guide—See the

documentation that came with the printer or go to

http://support.lexmark.com.

Finding the printer serial number

1Open the front door.

Learn about the printer 10

2Locate the printer serial number behind the front door.

Printer conﬁguration

1Automatic document feeder (ADF)

2ADF tray

3ADF bin

4Control panel

5Standard bin

6Multipurpose feeder

7Standard 250‑sheet tray

8Optional 550‑sheet tray

Learn about the printer 11

Using the control panel

Control panel part Function

1Display •View printer messages and supply status.

•Set up and operate the printer.

2Power button Turn on or turn o the printer.

Note: To turn o the printer, press and hold the power button for ﬁve seconds.

3Home button Go to the home screen.

4Back button Return to the previous screen.

5Start button Start a job, depending on which mode is selected.

6Indicator light Check the status of the printer.

Customizing the home screen

1From the control panel, touch Settings > Device > Visible Home Screen Icons.

2Select the icons that you want to appear on the home screen.

3Apply the changes.

Changing the language of the keyboard on the display

Note: You can only change the language of the keyboard in printer tasks that require alphanumeric input

such as e‑mail or scan.

1Touch the input ﬁeld.

2On the keyboard, touch and hold the language key.

3Select a language.

Learn about the printer 12

Understanding the status of the indicator light

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blue The printer is ready or processing data.

Blinking red The printer requires user intervention.

Solid amber The printer is in Sleep mode.

Selecting paper

Paper guidelines

Use the appropriate paper to prevent jams and help ensure trouble‑free printing.

•Always use new, undamaged paper.

•Before loading paper, know the recommended printable side of the paper. This information is usually

indicated on the paper package.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

•Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

Paper characteristics

The following paper characteristics aect print quality and reliability. Consider these factors before printing on

them.

Weight

The standard tray can feed paper weights from 60 to 120 g/m2 (16 to 32 lb) grain long paper. Paper lighter than

60 g/m2 (16 lb) may not be sti enough to feed properly, and may cause jams.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can

occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper

unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause

feeding problems.

Smoothness

Paper smoothness directly aects print quality. If paper is too rough, toner cannot fuse to it properly. If paper

is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50

Sheeld points.

Learn about the printer 13

Moisture content

The amount of moisture in paper aects both print quality and the printer ability to feed the paper correctly.

Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its

performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

Extend the time several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long, running the length

of the paper, or grain short, running the width of the paper.

For 60–120 g/m2 (16–32‑lb) paper, grain long paper is recommended.

Fiber content

Most high‑quality xerographic paper is made from 100 percent chemically treated pulped wood. This content

provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print

quality. Paper containing ﬁbers such as cotton can negatively aect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

•Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,

carbonless copy paper (CCP), or no carbon required (NCR) paper

•Preprinted papers with chemicals that may contaminate the printer

•Preprinted papers that can be aected by the temperature in the printer fuser

•Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm

(±0.9 in.), such as optical character recognition (OCR) forms

In some cases, registration can be adjusted with a software application to successfully print on these forms.

•Coated papers (erasable bond), synthetic papers, thermal papers

•Rough‑edged, rough or heavily textured surface papers, or curled papers

•Recycled papers that fail EN12281:2002 (European)

•Paper weighing less than 60 g/m2 (16 lb)

•Multiple‑part forms or documents

Selecting preprinted forms and letterhead

•Use grain long paper.

•Use only forms and letterhead printed using an oset lithographic or engraved printing process.

•Avoid paper with rough or heavily textured surfaces.

•Use inks that are not aected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet

these requirements; latex inks might not.

•Print samples on preprinted forms and letterheads considered for use before buying large quantities. This

action determines whether the ink in the preprinted form or letterhead aects print quality.

Learn about the printer 14

•When in doubt, contact your paper supplier.

•When printing on letterhead, load the paper in the proper orientation for your printer. For more information,

see the Paper and Specialty Media Guide.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

•Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

•Extend the time several days if the storage or transportation environment is very dierent from the printer

environment. Thick paper may also require a longer conditioning period.

•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

•Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative

humidity between 40 and 60 percent.

•Store paper in cartons, on a pallet or shelf, rather than on the ﬂoor.

•Store individual packages on a ﬂat surface.

•Do not store anything on top of individual paper packages.

•Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and

wrapper help keep the paper clean, dry, and ﬂat.

Supported paper sizes

Paper size Standard

250‑sheet tray

Optional

550‑sheet tray

Multipurpose feeder Two‑sided

printing

210 x 297 mm

(8.27 x 11.7 in.)

A5 Portrait (SEF)

148 x 210 mm

(5.83 x 8.27 in.)

A5 Landscape (LEF)1

210 x 148 mm

(8.27 x 5.83 in.)

105 x 148 mm

(4.13 x 5.83 in.)

JIS B5

182 x 257 mm

(7.17 x 10.1 in.)

1 The default support is long‑edge feed.

2 Paper must at least be 210 mm (8.27in.) wide and 279.4 mm (11 in.) long for two‑sided printing.

3 When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed by the

application.

Learn about the printer 15

Paper size Standard

250‑sheet tray

Optional

550‑sheet tray

Multipurpose feeder Two‑sided

printing

Oﬁcio (Mexico)

215.9 x 340.4 mm

(8.5 x 13.4 in.)

Hagaki

100 x 148 mm

(3.94 x 5.83 in.)

X X

Statement

139.7 x 215.9 mm

(5.5 x 8.5 in.)

Executive

184.2 x 266.7 mm

(7.25 x 10.5 in.)

Letter

215.9 x 279.4 mm

(8.5 x 11 in.)

Legal

215.9 x 355.6 mm

(8.5 x 14 in.)

Folio

215.9 x 330.2 mm

(8.5 x 13 in.)

Universal3

99 x 148 mm to 215.9 x 359.92

(3.9 x 5.83 in. to 8.5 x 14.17 in.)

7 3/4 Envelope

98.4 x 190.5 mm

(3.875 x 7.5 in.)

XX X

9 Envelope

98.4 x 225.4 mm

(3.875 x 8.9 in.)

XX X

10 Envelope

104.8 x 241.3 mm

(4.12 x 9.5 in.)

XX X

1 The default support is long‑edge feed.

2 Paper must at least be 210 mm (8.27in.) wide and 279.4 mm (11 in.) long for two‑sided printing.

3 When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed by the

application.

Learn about the printer 16

Paper size Standard

250‑sheet tray

Optional

550‑sheet tray

Multipurpose feeder Two‑sided

printing

DL Envelope

110 x 220 mm

(4.33 x 8.66 in.)

XX X

C5 Envelope

162 x 229 mm

(6.38 x 9.01 in.)

XX X

B5 Envelope

176 x 250 mm

(6.93 x 9.84 in.)

XX X

Other Envelope

98.4 x 162 mm to 176 x 250

(3.87 x 6.38 in. to 6.93 x 9.84

in.)

XX X

1 The default support is long‑edge feed.

2 Paper must at least be 210 mm (8.27in.) wide and 279.4 mm (11 in.) long for two‑sided printing.

3 When Universal is selected, the page is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed by the

application.

Supported paper types

Paper type Standard

250‑sheet tray

Optional

550‑sheet tray

Multipurpose

feeder

Two‑sided

printing

Automatic

document

feeder

Plain paper

Card stock X X XX

Recycled X

Paper labels*XX

Bond X

Letterhead X

Preprinted X

Colored Paper X

* One‑sided paper labels are supported for occasional use of less than 20 pages per month. Vinyl, pharmacy, or

two‑sided labels are not supported.

Learn about the printer 17

Paper type Standard

250‑sheet tray

Optional

550‑sheet tray

Multipurpose

feeder

Two‑sided

printing

Automatic

document

feeder

Light Paper X

Heavy Paper X

Rough/Cotton X

Envelope X X XX

Rough envelope X X XX

* One‑sided paper labels are supported for occasional use of less than 20 pages per month. Vinyl, pharmacy, or

two‑sided labels are not supported.

Supported paper weights

Standard

250‑sheet tray

Optional

550‑sheet tray

Multipurpose feeder Two‑sided

printing

Automatic

document feeder

Paper

weight

60–120 g/m2

(16–32 lb)

60–120 g/m2

(16–32 lb)

60–217 g/m2

(16–58 lb)

60–90 g/m2

(16–24 lb)

60–90 g/m2

(16–24 lb)

Learn about the printer 18

Set up, install, and conﬁgure

Selecting a location for the printer

•Leave enough room to open trays, covers, and doors and to install hardware options.

•Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product

near water or wet locations.

•Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

•Provide a ﬂat, sturdy, and stable surface.

•Keep the printer:

–Clean, dry, and free of dust

–Away from stray staples and paper clips

–Away from the direct airﬂow of air conditioners, heaters, or ventilators

–Free from direct sunlight and humidity extremes

•Observe the recommended temperatures and avoid ﬂuctuations.

Ambient temperature 10 to 32.2°C (50 to 90°F)

Storage temperature -40 to 40°C (-40 to 104°F)

•Allow the following recommended amount of space around the printer for proper ventilation:

1Top 30 5 m m (12 in. )

2Rear 100 mm (3.94 in.)

3Right side 76.2 mm (3 in.)

Set up, install, and conﬁgure 19

4Front 305 mm (12 in.)

Note: The minimum space needed in front of the printer is 76 mm (3 in.).

5Left side 110 mm (4.33 in.)

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any

wireless network adapter, or the printer in the areas shown while actively printing.

Printer port Function

1EXT port

Note: Available only in some

printer models.

Connect more devices (telephone or answering machine) to the printer

and the telephone line. Use this port if you do not have a dedicated fax

line for the printer and if this connection method is supported in your

country or region.

2LINE port

Note: Available only in some

printer models.

Connect the printer to an active telephone line through a standard wall

jack (RJ‑11), DSL ﬁlter, or VoIP adapter, or any other adapter that allows you

to access the telephone line to send and receive faxes.

3USB printer port Connect the printer to a computer.

Set up, install, and conﬁgure 20

Printer port Function

4Ethernet port Connect the printer to a network.

5Power cord socket Connect the printer to a properly grounded electrical outlet.

Installing optional trays

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Unpack the optional tray, and then remove all packing material.

4Align the printer with the optional tray, and then lower the printer into place.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may

require two or more people to lift it safely.

5Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

6Turn on the printer.

Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available

options in the print driver” on page 45.

Set up, install, and conﬁgure 21

Setting up the printer to fax

Supported fax

Printer model Analog fax etherFAX1Fax server Fax over IP (FoIP)2

MB3442adw

MB3442i X

MX331adn

MX331dn X

MX431adn

MX431adw

MX431dn X

XM1342

1 Needs a subscription. For more information, go to https://www.etherfax.net/lexmark or contact the place where

you purchased the printer.

2 Needs an installed license bundle. For more information, contact the place where you purchased the printer.

Setting up the fax function using analog fax

Notes:

•This feature is available only in some printer models.

•Some connection methods are applicable only in some countries or regions.

•If the fax function is enabled and not fully set up, then the indicator light may blink red.

•If you do not have a TCP/IP environment, then use the control panel to set up fax.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer

in the area shown while actively sending or receiving a fax.

Set up, install, and conﬁgure 22

Using the fax setup wizard in the printer

Notes:

•The setup wizard is available only if no device‑based fax, such as analog, etherFAX, or Fax over IP (FoIP),

is conﬁgured.

•Before using the wizard, make sure that the printer ﬁrmware is updated. For more information, see

“Updating ﬁrmware” on page 44.

1From the home screen, touch Fax.

2Touc h Set up now.

3Type the fax name, and then touch Next.

4Enter the fax number and then touch Done.

Using the Settings menu in the printer

1From the home screen, touch Settings > Fax > Fax Setup > General Fax settings.

2Conﬁgure the settings.

Using the Embedded Web Server

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Fax > Fax Setup > General Fax Settings.

3Conﬁgure the settings.

4Apply the changes.

Set up, install, and conﬁgure 23

Setting up the fax function using etherFAX

Notes:

•The printer ﬁrmware must be updated to the latest version. For more information, see “Updating

ﬁrmware” on page 44.

•An appropriate license bundle must be installed in your printer. For more information, contact etherFAX.

•Make sure that you have registered your printer to the etherFAX portal. For more information, go to

https://www.etherfax.net/lexmark.

•The printer serial number is required on registration. To locate the serial number, see “Finding the printer

serial number” on page 10.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Fax > Fax Setup > General Fax Settings.

Note: Fax Setup appears only if Fax Mode is set to Fax.

3In the Fax Name ﬁeld, type a unique name.

4In the Fax Number ﬁeld, enter the fax number that etherFAX provided.

5From the Fax Transport menu, select etherFAX.

6Apply the changes.

Setting up the fax function using fax server

Notes:

•This feature lets you send fax messages to a fax service provider that supports e‑mail receiving.

•This feature supports outgoing fax messages only. To support fax receive, make sure that you have a

device‑based fax, such as analog fax, etherFAX, or Fax over IP (FoIP), conﬁgured in your printer.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Fax.

3From the Fax Mode menu, select Fax Server, and then click Save.

4Click Fax Server Setup.

5In the To Format ﬁeld, type [#]@myfax.com, where [#] is the fax number and myfax.com is the fax

provider domain.

Set up, install, and conﬁgure 24

Notes:

•If necessary, conﬁgure the Reply Address, Subject, or Message ﬁelds.

•To let the printer receive fax messages, enable the device‑based fax receive setting. Make sure that

you have a device‑based fax conﬁgured.

6Click Save.

7Click Fax Server E‑mail Settings, and then do either of the following:

•Enable Use E‑mail SMTP Server.

Note: If the E‑mail SMTP settings are not conﬁgured, then see “Conﬁguring the e‑mail SMTP settings”

on page 31.

•Conﬁgure the SMTP settings. For more information, contact your e‑mail service provider.

8Apply the changes.

Setting up fax using a standard telephone line

Note: These instructions apply only to printers that support analog fax. For more information, see “Supported

fax” on page 22.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

Set up, install, and conﬁgure 25

Setup 1: Printer is connected to a dedicated fax line

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to an active analog telephone wall jack.

Notes:

•You can set the printer to receive faxes automatically (set Auto Answer to On) or manually (set Auto

Answer to O).

•If you want to receive faxes automatically, then set the printer to pick up on a speciﬁed number of rings.

Setup 2: Printer is sharing the line with an answering machine

Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for

the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes

automatically.

Set up, install, and conﬁgure 26

Connected to the same telephone wall jack

Note: These instructions apply only to printers that have EXT and line ports.

•Connect one end of the telephone cable to the line port of the printer.

•Connect the other end of the cable to an active analog wall jack.

•Connect the answering machine to the telephone port of the printer.

Set up, install, and conﬁgure 27

Connected to dierent wall jacks

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to an active analog wall jack.

Notes:

•If you have only one telephone number on your line, then set the printer to receive faxes automatically.

•Set the printer to pick up calls two rings after the answering machine. For example, if the answering

machine picks up calls after four rings, then set the printer Rings to Answer setting to 6.

Setting up fax in countries or regions with dierent telephone wall jacks

and plugs

Note: These instructions apply only to printers that support analog fax. For more information, see “Supported

fax” on page 22.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

Set up, install, and conﬁgure 28

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

The standard wall jack adopted by most countries or regions is RJ‑11. If the wall jack or equipment in your facility

is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or

region may not come with your printer, and you may need to purchase it separately.

There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug

from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.

Part name Part number

Lexmark adapter plug 40X8519

Set up, install, and conﬁgure 29

Connecting the printer to a non‑RJ‑11 wall jack

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack.

3If you want to connect another device with a non‑RJ‑11 connector to the same wall jack, then connect it

directly to the telephone adapter.

Connecting to a distinctive ring service

A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone

number is assigned a dierent ring pattern.

Note: These instructions apply only to printers that support analog fax. For more information, see “Supported

fax” on page 22.

1From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls >

Answer On.

2Select a ring pattern.

Set up, install, and conﬁgure 30

Setting the fax date and time

Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page 22.

1From the home screen, touch Settings > Device > Preferences > Date and Time > Conﬁgure.

2Conﬁgure the settings.

Conﬁguring daylight saving time

Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page 22.

1From the home screen, touch Settings > Device > Preferences > Date and Time > Conﬁgure.

2In the Time Zone menu, select (UTC+user) Custom.

3Conﬁgure the settings.

Conﬁguring the fax speaker settings

Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page 22.

1From the home screen, touch Settings > Fax > Fax Setup > Speaker Settings.

2Do the following:

•Set Speaker Mode to Always On.

•Set Speaker Volume to High.

•Enable Ringer Volume.

Conﬁguring the e‑mail SMTP settings

Conﬁgure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through e-mail. The

settings vary with each e‑mail service provider. For more information, see e‑mail service providers.

Before you begin, make sure that the printer is connected to a network and that the network is connected to

the Internet.

Using the e‑mail setup wizard in the printer

Note: Before using the wizard, make sure that the printer ﬁrmware is updated. For more information, see

“Updating ﬁrmware” on page 44.

1From the home screen, touch E‑mail.

2Touc h Set up now, and then type your e‑mail address.

3Type the password.

Notes:

•Depending on your e-mail service provider, type your account password, app password, or

authentication password. For more information on the password, see the list of e‑mail service

providers, and then look for Device Password.

Set up, install, and conﬁgure 31

•If your provider is not listed, then contact your provider and ask for the Primary SMTP Gateway,

Primary SMTP Gateway Port, Use SSL/TLS, and SMTP Server Authentication settings.

4Touc h OK.

Using the Settings menu in the printer

1From the home screen, touch Settings > E‑mail > E‑mail Setup.

2Conﬁgure the settings.

Notes:

•For more information on the password, see the list of e‑mail service providers.

•For e‑mail service providers that are not on the list, contact your provider and ask for the settings.

Using the Embedded Web Server

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > E‑mail.

3From the E‑mail Setup section, conﬁgure the settings.

4Click Save.

Notes:

•For more information on the password, see the list of e‑mail service providers.

•For e‑mail service providers that are not on the list, contact your provider and ask for the settings.

E‑mail service providers

•AOL Mail

•Comcast Mail

•Gmail

•iCloud Mail

•Mail.com

•NetEase Mail (mail.126.com)

•NetEase Mail (mail.163.com)

•NetEase Mail (mail.yeah.net)

•Outlook Live

•QQ Mail

•Sina Mail

•Sohu Mail

•Yaho o ! Ma il

•Zoho Mail

Set up, install, and conﬁgure 32

Notes:

•If you encounter errors using the settings provided, then contact your e‑mail service provider.

•For e‑mail service providers that are not on the list, contact your provider.

AOL Mail

Setting Value

Primary SMTP Gateway smtp.aol.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address Your e‑mail address

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e ‑mail address

Device Password App password

Note: To create an app password, go to the AOL Account Security page, log

in to your account, and then click Generate app password.

Comcast Mail

Setting Value

Primary SMTP Gateway smtp.comcast.net

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address Your e‑mail address

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e ‑mail address

Device Password Account password

GmailTM

Note: Make sure that two‑step veriﬁcation is enabled on your Google account. To enable two‑step

veriﬁcation, go to the Google Account Security page, log in to your account, and then from the “Signing in to

Google” section, click 2‑Step Veriﬁcation.

Setting Value

Primary SMTP Gateway smtp.gmail.com

Primary SMTP Gateway Port 587

Set up, install, and conﬁgure 33

Setting Value

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address Your e‑mail address

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e ‑mail address

Device Password App password

Notes:

•To create an app password, go to the Google Account Security page, log

in to your account, and then from the “Signing in to Google” section, click

App passwords.

•“App passwords” shows only if two‑step veriﬁcation is enabled.

iCloud Mail

Note: Make sure that two‑step veriﬁcation is enabled on your account.

Setting Value

Primary SMTP Gateway smtp.mail.me.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address Your e‑mail address

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e ‑mail address

Device Password App password

Note: To create an app password, go to the iCloud Account Management

page, log in to your account, and then from the Security section, click

Generate Password.

Mail.com

Setting Value

Primary SMTP Gateway smtp.mail.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address Your e‑mail address

Set up, install, and conﬁgure 34

Setting Value

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e ‑mail address

Device Password Account password

NetEase Mail (mail.126.com)

Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase

Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or

POP3/SMTP service.

Setting Value

Primary SMTP Gateway smtp.126.com

Primary SMTP Gateway Port 465

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address Your e‑mail address

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e ‑mail address

Device Password Authorization password

Note: The authorization password is provided when IMAP/SMTP service or

POP3/SMTP service is enabled.

NetEase Mail (mail.163.com)

Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase

Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or

POP3/SMTP service.

Setting Value

Primary SMTP Gateway smtp.163.com

Primary SMTP Gateway Port 465

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address Your e‑mail address

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e ‑mail address

Set up, install, and conﬁgure 35

Setting Value

Device Password Authorization password

Note: The authorization password is provided when IMAP/SMTP service or

POP3/SMTP service is enabled.

NetEase Mail (mail.yeah.net)

Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase

Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or

POP3/SMTP service.

Setting Value

Primary SMTP Gateway smtp.yeah.net

Primary SMTP Gateway Port 465

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address Your e‑mail address

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e ‑mail address

Device Password Authorization password

Note: The authorization password is provided when IMAP/SMTP service or

POP3/SMTP service is enabled.

Outlook Live

These settings apply to outlook.com and hotmail.com e‑mail domains.

Setting Value

Primary SMTP Gateway smtp.oce365.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address Your e‑mail address

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e ‑mail address

Set up, install, and conﬁgure 36

Setting Value

Device Password Account password or app password

Notes:

•For accounts with two‑step veriﬁcation disabled, use your account

password.

•For accounts with two‑step veriﬁcation enabled, use an app password. To

create an app password, go to the Outlook Live Account Management

page, and then log in to your account.

QQ Mail

Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail

home page, click Settings > Account. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service

section, enable either POP3/SMTP service or IMAP/SMTP service.

Setting Value

Primary SMTP Gateway smtp.qq.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address Your e‑mail address

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e ‑mail address

Device Password Authorization code

Note: To generate an authorization code, from the QQ Mail home page, click

Settings > Account, and then from the

POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, click

Generate authorization code.

Sina Mail

Note: Make sure that the POP3/SMTP service is enabled on your account. To enable the service, from the

Sina Mail home page, click Settings > More settings > User‑end POP/IMAP/SMTP, and then enable

POP3/SMTP service.

Setting Value

Primary SMTP Gateway smtp.sina.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address Your e‑mail address

SMTP Server Authentication Login / Plain

Set up, install, and conﬁgure 37

Setting Value

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e ‑mail address

Device Password Authorization code

Note: To create an authorization code, from the e‑mail home page, click

Settings > More settings > User‑end POP/IMAP/SMTP, and then enable

Authorization code status.

Sohu Mail

Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu

Mail home page, click Options > Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service

or POP3/SMTP service.

Setting Value

Primary SMTP Gateway smtp.sohu.com

Primary SMTP Gateway Port 465

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address Your e‑mail address

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e ‑mail address

Device Password Independent password

Note: The independent password is provided when IMAP/SMTP service or

POP3/SMTP service is enabled.

Yahoo! M ail

Setting Value

Primary SMTP Gateway smtp.mail.yahoo.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address Your e‑mail address

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e ‑mail address

Device Password App password

Note: To create an app password, go to the Yahoo Account Security page,

Set up, install, and conﬁgure 38

Zoho Mail

Setting Value

Primary SMTP Gateway smtp.zoho.com

Primary SMTP Gateway Port 587

Use SSL/TLS Required

Require Trusted Certiﬁcate Disabled

Reply Address Your e‑mail address

SMTP Server Authentication Login / Plain

Device‑Initiated E‑mail Use Device SMTP Credentials

Device UserID Yo u r e ‑mail address

Device Password Account password or app password

Notes:

•For accounts with two‑step veriﬁcation disabled, use your account

password.

•For accounts with two‑step veriﬁcation enabled, use an app password. To

create an app password, go to the Zoho Mail Account Security page, log

in to your account, and then from the Application‑Speciﬁc Passwords

section, click Generate New Password.

Loading paper and specialty media

Setting the paper size and type

1From the home screen, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type > select a paper source

2Set the paper size and type.

Conﬁguring Universal paper settings

1From the home screen, touch Settings > Paper > Media Conﬁguration > Universal Setup.

2Conﬁgure the settings.

Loading trays

1Remove the tray.

Note: To avoid paper jams, do not remove the tray while the printer is busy.

Set up, install, and conﬁgure 39

2Adjust the guides to match the size of the paper that you are loading.

3Flex, fan, and align the paper edges before loading.

4Load the paper stack with the printable side facedown, and then make sure that the guides ﬁt snugly against

the paper.

Notes:

•Load letterhead facedown with the header toward the front of the tray for one‑sided printing.

•Load letterhead faceup with the header toward the back of the tray for two‑sided printing.

•Do not slide paper into the tray.

•To avoid paper jams, make sure that the stack height is below the maximum paper ﬁll indicator.

Set up, install, and conﬁgure 40

5Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading the multipurpose feeder

1Open the multipurpose feeder.

2Flex, fan, and align the paper edges before loading.

3Load paper with the printable side faceup.

Set up, install, and conﬁgure 41

Notes:

•Load letterhead faceup with the header toward the rear of the printer for one‑sided printing.

•Load letterhead facedown with the header toward the front of the printer for two‑sided printing.

•Load envelopes with the ﬂap facedown on the left side.

Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings,

or self‑stick adhesives.

4Adjust the guide to match the size of the paper that you are loading.

5From the control panel, set the paper size and paper type to match the paper loaded.

Linking trays

1From the home screen, touch Settings > Paper > Tray Conﬁguration > select a paper source.

2Set the same paper size and paper type for the trays that you are linking.

3From the home screen, touch Settings > Device > Maintenance > Conﬁg Menu > Tray Conﬁguration >

Tray Linking.

4Touc h Automatic.

To unlink trays, make sure that no trays have the same paper size and paper type settings.

Warning—Potential Damage: The temperature of the fuser varies according to the speciﬁed paper type. To

avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.

Installing and updating software, drivers, and ﬁrmware

Installing the printer software

Notes:

•The print driver is included in the software installer package.

Set up, install, and conﬁgure 42

•For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print

on an AirPrint-certiﬁed printer. If you want custom printing features, then download the print driver.

1Obtain a copy of the software installer package.

•From the software CD that came with your printer.

•Go to www.lexmark.com/downloads.

2Run the installer, and then follow the instructions on the computer screen.

Installing the fax driver

1Go to www.lexmark.com/downloads, search for your printer model, and then download the appropriate

installer package.

2From your computer, click Printer Properties, and then navigate to the Conﬁguration tab.

3Select Fax, and then click Apply.

Adding printers to a computer

Before you begin, do one of the following:

•Connect the printer and the computer to the same network. For more information on connecting the printer

to a network, see “Connecting the printer to a Wi‑Fi network” on page 45.

•Connect the computer to the printer. For more information, see “Connecting a computer to the printer” on

page 48.

•Connect the printer to the computer using a USB cable. For more information, see “Attaching cables” on

page 20.

Note: The USB cable is sold separately.

For Windows users

1From a computer, install the print driver.

Note: For more information, see “Installing the printer software” on page 42.

2Open Printers & scanners, and then click Add a printer or scanner.

3Depending on your printer connection, do one of the following:

•Select a printer from the list, and then click Add device.

•Click Show Wi‑Fi Direct printers, select a printer, and then click Add device.

•Click The printer that I want isn’t listed, and then from the Add Printer window, do the following:

aSelect Add a printer using a TCP/IP address or hostname, and then click Next.

bIn the “Hostname or IP address” ﬁeld, type the printer IP address, and then click Next.

Notes:

–View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

–If you are using a proxy server, then temporarily disable it to load the web page correctly.

cSelect a print driver, and then click Next.

dSelect Use the print driver that is currently installed (recommended), and then click Next.

Set up, install, and conﬁgure 43

eType a printer name, and then click Next.

fSelect a printer sharing option, and then click Next.

gClick Finish.

For Macintosh users

1From a computer, open Printers & Scanners.

2Click , and then select a printer.

3From the Use menu, select a print driver.

Notes:

•To use the Macintosh print driver, select either AirPrint or Secure AirPrint.

•If you want custom printing features, then select the Lexmark print driver. To install the driver, see

“Installing the printer software” on page 42.

4Add the printer.

Updating ﬁrmware

Some applications require a minimum device ﬁrmware level to operate correctly.

For more information on updating the device ﬁrmware, contact your Lexmark representative.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Update Firmware.

3Do either of the following:

•Click Check for updates > I agree, start update.

•Upload the ﬂash ﬁle.

Note: To get the latest ﬁrmware, go to www.lexmark.com/downloads, and then search for your

printer model.

aBrowse to the ﬂash ﬁle.

Note: Make sure that you have extracted the ﬁrmware zip ﬁle.

bClick Upload > Start.

Exporting or importing a conﬁguration ﬁle

You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the

settings to other printers.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Set up, install, and conﬁgure 44

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2From the Embedded Web Server, click Export Conﬁguration or Import Conﬁguration.

3Follow the instructions on the screen.

4If the printer supports applications, then do the following:

aClick Apps > select the application > Conﬁgure.

bClick Export or Import.

Adding available options in the print driver

For Windows users

1Open the printers folder.

2Select the printer you want to update, and then do either of the following:

•For Windows 7 or later, select Printer properties.

•For earlier versions, select Properties.

3Navigate to the Conﬁguration tab, and then select Update Now ‑ Ask Printer.

4Apply the changes.

For Macintosh users

1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.

2Navigate to the list of hardware options, and then add any installed options.

3Apply the changes.

Networking

Connecting the printer to a Wi‑Fi network

Before you begin, make sure that:

•Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview

> Active Adapter.

•The Ethernet cable is not connected to the printer.

Set up, install, and conﬁgure 45

Using the wireless setup wizard in the printer

Before using the wizard, make sure that the printer ﬁrmware is updated. For more information, see “Updating

ﬁrmware” on page 44.

1From the home screen, touch > Set up now.

2Select a Wi‑Fi network, and then type the network password.

3Touc h Done.

Using the Settings menu in the printer

1From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose

Network.

2Select a Wi‑Fi network, and then type the network password.

Note: For Wi‑Fi‑network‑ready printer models, a prompt to set up the Wi‑Fi network appears during initial

setup.

Using Lexmark Mobile Assistant

1Depending on your mobile device, download the Lexmark Mobile Assistant app from either Google PlayTM

or App Store.

2From the printer home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App >

Printer ID.

3From your mobile device, launch the app, and then accept the Terms of Use.

Note: If necessary, grant permissions.

4Tap Connect to Printer > Go to Wi‑Fi Settings.

5Connect your mobile device to the printer wireless network.

6Return to the app, and then tap Setup Wi-Fi Connection.

7Select a Wi-Fi network, and then type the network password.

8Tap Done.

Connecting the printer to a wireless network using Wi‑Fi Protected Setup

(WPS)

Before you begin, make sure that:

•The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the

documentation that came with your access point.

•A wireless network adapter is installed in your printer. For more information, see the instructions that came

with the adapter.

•Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview

> Active Adapter.

Set up, install, and conﬁgure 46

Using the Push Button method

1From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push

Button Method.

2Follow the instructions on the display.

Using the personal identiﬁcation number (PIN) method

1From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN

Method.

2Copy the eight‑digit WPS PIN.

3Open a web browser, and then type the IP address of your access point in the address ﬁeld.

Notes:

•To know the IP address, see the documentation that came with your access point.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

4Access the WPS settings. For more information, see the documentation that came with your access point.

5Enter the eight‑digit PIN, and then save the changes.

Conﬁguring Wi‑Fi Direct

Wi-Fi Direct® is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a Wi-

Fi Direct‑enabled printer without using an access point (wireless router).

1From the home screen, touch Settings > Network/Ports > Wi-Fi Direct.

2Conﬁgure the settings.

•Enable Wi‑Fi Direct—Enables the printer to broadcast its own Wi‑Fi Direct network.

•Wi‑Fi Direct Name—Assigns a name for the Wi‑Fi Direct network.

•Wi‑Fi Direct Password—Assigns the password for negotiating the wireless security when using the

peer‑to-peer connection.

•Show Password on Setup Page—Shows the password on the Network Setup Page.

•Auto-Accept Push Button Requests—Lets the printer accept connection requests automatically.

Note: Accepting push‑button requests automatically is not secured.

Notes:

•By default, the Wi-Fi Direct network password is not visible on the printer display. To show the password,

enable the password peek icon. From the home screen, touch Settings > Security > Miscellaneous >

Enable Password/PIN Reveal.

•To know the password of the Wi-Fi Direct network without showing it on the printer display, from the

home screen touch Settings > Reports > Network > Network Setup Page.

Set up, install, and conﬁgure 47

Connecting a mobile device to the printer

Before connecting your mobile device, make sure that Wi‑Fi Direct has been conﬁgured. For more information,

see “Conﬁguring Wi‑Fi Direct” on page 47.

Connecting using Wi‑Fi Direct

Note: These instructions apply only to Android mobile devices.

1From the mobile device, go to the settings menu.

2Enable Wi‑Fi, and then tap Wi‑Fi Direct.

3Select the printer Wi-Fi Direct name.

4Conﬁrm the connection on the printer control panel.

Connecting using Wi‑Fi

1From the mobile device, go to the settings menu.

2Tap Wi‑Fi, and then select the printer Wi-Fi Direct name.

Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct

name.

3Enter the Wi-Fi Direct password.

Connecting a computer to the printer

Before connecting your computer, make sure that Wi‑Fi Direct has been conﬁgured. For more information, see

“Conﬁguring Wi‑Fi Direct” on page 47.

For Windows users

1Open Printers & scanners, and then click Add a printer or scanner.

2Click Show Wi-Fi Direct printers, and then select the printer Wi‑Fi Direct name.

3From the printer display, take note of the eight-digit PIN of the printer.

4Enter the PIN on the computer.

Note: If the print driver is not already installed, then Windows downloads the appropriate driver.

For Macintosh users

1Click the wireless icon, and then select the printer Wi‑Fi Direct name.

Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct

name.

2Type the Wi‑Fi Direct password.

Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.

Set up, install, and conﬁgure 48

Deactivating the Wi‑Fi network

1From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard

Network.

2Follow the instructions on the display.

Checking the printer connectivity

1From the home screen, touch Settings > Reports > Network > Network Setup Page.

2Check the ﬁrst section of the network setup page, and conﬁrm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be

malfunctioning. Contact your administrator for assistance.

Creating a Cloud Connector proﬁle

1From the home screen, touch Cloud Connector.

2Select a cloud service provider.

3Touc h Create or .

4Type a unique proﬁle name.

Note: We recommend creating a PIN to protect the proﬁle.

5Touc h OK, and then take note of the authorization code.

Note: The authorization code is valid only for 24 hours.

6Open a web browser, and then go to https://lexmark.cloud-connect.co.

7Click Next, and then accept the Terms of Use.

8Enter the authorization code, and then click Connect.

9Log in to your cloud service provider account.

10 Grant permissions.

Note: To complete the authorization process, open the proﬁle within 72 hours.

Printing the Menu Settings Page

From the home screen, touch Settings > Reports > Menu Settings Page.

Set up, install, and conﬁgure 49

Secure the printer

Locating the security slot

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop

computers in the location shown to secure the printer in place.

Erasing printer memory

To erase volatile memory or buered data in your printer, turn o the printer.

To er a s e non ‑volatile memory or individual settings, device and network settings, security settings, and

embedded solutions, do the following:

1From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.

2Select the Sanitize all information on nonvolatile memory check box, and then touch OK.

3Select either Start initial setup or Leave printer oine, and then touch OK.

Restoring factory default settings

1From the home screen, touch Settings > Device > Restore Factory Defaults.

2In the Restore Settings menu, select the settings that you want to restore.

3Touc h RESTORE.

4Follow the instructions on the display.

Secure the printer 50

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory

(RAM) to temporarily buer user data during simple print

jobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used

to store operating system, device settings, and network

information.

Erase the content of any installed printer memory in the following circumstances:

•The printer is being decommissioned.

•The printer is being moved to a dierent department or location.

•The printer is being serviced by someone from outside your organization.

•The printer is being removed from your premises for service.

•The printer is being sold to another organization.

Secure the printer 51

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1From the document that you are trying to print, open the Print dialog.

2If necessary, adjust the settings.

3Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2Select a printer.

3Print the document.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on AndroidTM version 5.0 or later.

It allows you to print directly to any Mopria‑certiﬁed printer.

Note: Make sure that you download the Mopria Print Service application from the Google Play store and

enable it in the mobile device.

1From your Android mobile device, launch a compatible application or select a document from your ﬁle

manager.

2Tap > Print.

3Select a printer, and then adjust the settings, if necessary.

4Tap .

Printing from a mobile device using AirPrint

The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices

to an AirPrint‑certiﬁed printer.

Print 52

Notes:

•Make sure that the Apple device and the printer are connected to the same network. If the network has

multiple wireless hubs, then make sure that both devices are connected to the same subnet.

•This application is supported only in some Apple devices.

1From your mobile device, select a document from your ﬁle manager or launch a compatible application.

2Tap > Print.

3Select a printer, and then adjust the settings, if necessary.

4Print the document.

Printing from a mobile device using Wi‑Fi Direct®

Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.

Note: Make sure that the mobile device is connected to the printer wireless network. For more information,

see “Connecting a mobile device to the printer” on page 48.

1From your mobile device, launch a compatible application or select a document from your ﬁle manager.

2Depending on your mobile device, do one of the following:

•Tap > Print.

3Select a printer, and then adjust the settings, if necessary.

4Print the document.

Printing from a ﬂash drive

1Insert the ﬂash drive.

Print 53

Notes:

•If you insert the ﬂash drive when an error message appears, then the printer ignores the ﬂash drive.

•If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears on the

display.

2From the display, touch the document that you want to print.

If necessary, conﬁgure other print settings.

3Send the print job.

To print another document, touch USB Drive.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the ﬂash drive or

the printer in the area shown while actively printing, reading, or writing from the memory device.

Supported ﬂash drives and ﬁle types

Flash drives

•Lexar JumpDrive S70 (16GB and 32GB)

•SanDisk Cruzer (16GB and 32GB)

•PNY Attaché (16GB and 32GB)

Notes:

–The printer supports high‑speed ﬂash drives with full‑speed standard.

–Flash drives must support the File Allocation Table (FAT) system.

File types

•GIF

•JPEG or JPG

•BMP

•PCX

Print 54

•TIFF or TIF

•PNG

Conﬁguring conﬁdential jobs

Using the control panel

1From the home screen, touch Settings > Security > Conﬁdential Print Setup.

2Conﬁgure the settings.

Using the Embedded Web Server

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Security > Conﬁdential Print Setup.

3Conﬁgure the settings.

Use To

Max Invalid PIN Set the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name are deleted.

Conﬁdential Job

Expiration

Set the expiration time for conﬁdential print jobs.

Note: Conﬁdential held jobs are stored in the printer until they are released or deleted

manually.

Repeat Job Expiration Set the expiration time for a repeat print job.

Note: Repeat held jobs are stored in the printer memory for reprinting.

Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining copies.

Note: Verify jobs print one copy to check if it is satisfactory before printing the

remaining copies.

Reserve Job Expiration Set the expiration time that the printer stores print jobs.

Note: Reserve held jobs are automatically deleted after printing.

Require All Jobs to be

Held

Set the printer to hold all print jobs.

Keep duplicate

documents

Set the printer to print all documents with the same ﬁle name.

Print 55

Printing conﬁdential and other held jobs

For Windows users

1With a document open, click File > Print.

2Select a printer, and then click Properties, Preferences, Options, or Setup.

3Click Print and Hold.

4Select Use Print and Hold, and then assign a user name.

5Select the print job type (Conﬁdential, Repeat, Reserve, or Verify).

If you select Conﬁdential, then secure the print job with a personal identiﬁcation number (PIN).

6Click OK or Print.

7From the printer home screen, release the print job.

•For conﬁdential print jobs, touch Held jobs > select your user name > Conﬁdential > enter the PIN >

select the print job > conﬁgure the settings > Print.

•For other print jobs, touch Held jobs > select your user name > select the print job > conﬁgure the settings

> Print.

For Macintosh users

Using AirPrint

1With a document open, choose File > Print.

2Select a printer, and then from the drop-down menu following the Orientation menu, choose PIN Printing.

3Enable Print with PIN, and then enter a four‑digit PIN.

4Click Print.

5From the printer home screen, release the print job. Touch Held jobs > select your computer name >

Conﬁdential > enter the PIN > select the print job > Print.

Using the print driver

1With a document open, choose File > Print.

2Select a printer, and then from the drop-down menu following the Orientation menu, choose Print and Hold.

3Choose Conﬁdential Print, and then enter a four‑digit PIN.

4Click Print.

5From the printer home screen, release the print job. Touch Held jobs > select your computer name >

Conﬁdential > select the print job > enter the PIN > Print.

Print 56

Printing from a Cloud Connector proﬁle

1From the home screen, touch Cloud Connector.

2Select a cloud service provider, and then select a proﬁle.

Note: For more information on creating a Cloud Connector proﬁle, see “Creating a Cloud Connector

proﬁle” on page 49.

3Touc h Print, and then select a ﬁle.

If necessary, change the settings.

Note: Make sure to select a supported ﬁle.

4Print the document.

Printing a font sample list

1From the home screen, touch Settings > Reports > Print > Print Fonts.

2Touc h PCL Fonts or PostScript Fonts.

Placing separator sheets between copies

1From the home screen, touch Settings > Print > Layout > Separator Sheets > Between Copies.

2Print the document.

Canceling a print job

From the printer control panel

1From the home screen, touch Cancel Job.

2Select a job to cancel.

From the computer

1Depending on the operating system, do either of the following:

•Open the printers folder, and then select your printer.

•From the System Preferences in the Apple menu, navigate to your printer, and then open the print queue.

2Select a job to cancel.

Adjusting toner darkness

1From the home screen, touch Settings > Print > Quality > Toner Darkness.

2Select a setting.

Print 57

Copy

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF) Scanner glass

•Use the ADF for multiple‑page or two-sided

documents.

•Load an original document faceup. For multiple‑page

documents, make sure to align the leading edge

before loading.

•Make sure to adjust the ADF guides to match the width

of the paper that you are loading.

•Use the scanner glass for single‑page documents,

book pages, small items (such as postcards or

photos), transparencies, photo paper, or thin media

(such as magazine clippings).

•Place the document facedown in the corner with the

arrow.

Making copies

1Load an original document into the ADF tray or on the scanner glass.

Note: To avoid a cropped image, make sure that the original document and output have the same paper

size.

2From the home screen, touch Copy, and then specify the number of copies.

If necessary, adjust the copy settings.

3Copy the document.

Note: To make a quick copy, from the control panel, press .

Copying photos

1Place a photo on the scanner glass.

2From the home screen, touch Copy > Content Type > Photo.

3Copy the document.

Copy 58

Copying on letterhead

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Copy > Copy From > select the size of the original document.

3Touc h Copy To, and then select the paper source that contains the letterhead.

If you loaded the letterhead into the multipurpose feeder, then navigate to:

Copy To > Multipurpose Feeder > select a paper size > Letterhead

4Copy the document.

Copying on both sides of the paper

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Copy > Sides.

3Adjust the settings.

4Copy the document.

Reducing or enlarging copies

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, navigate to:

Copy > Scale > specify a scale value

Note: Changing the size of the original document or output after setting Scale restores the scale value to

Auto.

3Copy the document.

Copying multiple pages onto a single sheet

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Copy > Pages per Side.

3Adjust the settings.

4Copy the document.

Collating copies

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Copy > Collate > On [1,2,1,2,1,2].

3Copy the document.

Copy 59

Copying cards

1Load a card on the scanner glass.

2From the control panel, navigate to:

Copy > ID Copy

3If necessary, adjust the settings.

4Copy the document.

Creating a copy shortcut

1From the home screen, touch Copy.

2Conﬁgure the settings, and then touch .

3Create a shortcut.

Copy 60

E-mail

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF) Scanner glass

•Use the ADF for multiple‑page or two-sided

documents.

•Load an original document faceup. For multiple‑page

documents, make sure to align the leading edge

before loading.

•Make sure to adjust the ADF guides to match the width

of the paper that you are loading.

•Use the scanner glass for single‑page documents,

book pages, small items (such as postcards or

photos), transparencies, photo paper, or thin media

(such as magazine clippings).

•Place the document facedown in the corner with the

arrow.

Sending an e-mail

Before you begin, make sure that the SMTP settings are conﬁgured. For more information, see “Conﬁguring

the e‑mail SMTP settings” on page 31.

Using the control panel

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch E-mail, and then enter the needed information.

3If necessary, conﬁgure the output ﬁle type settings.

4Send the e-mail.

Using a shortcut number

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Shortcuts > E‑mail.

3Select the shortcut number.

4Send the e‑mail.

E-mail 61

Creating an e-mail shortcut

1From the home screen, touch E‑mail.

2Conﬁgure the settings, and then touch .

3Create a shortcut.

E-mail 62

Fax

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF) Scanner glass

•Use the ADF for multiple‑page or two-sided

documents.

•Load an original document faceup. For multiple‑page

documents, make sure to align the leading edge

before loading.

•Make sure to adjust the ADF guides to match the width

of the paper that you are loading.

•Use the scanner glass for single‑page documents,

book pages, small items (such as postcards or

photos), transparencies, photo paper, or thin media

(such as magazine clippings).

•Place the document facedown in the corner with the

arrow.

Sending a fax

Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page 22.

Using the control panel

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Fax, and then enter the needed information.

If necessary, adjust the settings.

3Send the fax.

Using the computer

Before you begin, make sure that the fax driver is installed. For more information, see “Installing the fax driver”

on page 43.

For Windows users

1From the document that you are trying to fax, open the Print dialog.

2Select the printer, and then click Properties, Preferences, Options, or Setup.

3Click Fax > Enable fax > Always display settings prior to faxing, and then enter the recipient number.

If necessary, conﬁgure other fax settings.

4Send the fax.

Fax 63

For Macintosh users

1With a document open, choose File > Print.

2Select the printer that has ‑ Fax added after its name.

3In the To ﬁeld, enter the recipient number.

If necessary, conﬁgure other fax settings.

4Send the fax.

Scheduling a fax

Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page 22.

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Fax > To > enter the fax number > Done.

3Touc h Send Time, conﬁgure the date and time, and then touch OK.

4Send the fax.

Creating a fax destination shortcut

Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page 22.

1From the home screen, touch Fax > To.

2Enter the recipient number, and then touch Done.

3Touc h .

4Create a shortcut.

Changing the fax resolution

Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page 22.

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Fax, and then enter the needed information.

3Touc h Resolution, and then adjust the setting.

4Send the fax.

Adjusting the fax darkness

Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page 22.

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Fax, and then enter the needed information.

Fax 64

3Touc h Darkness, and then adjust the setting.

4Send the fax.

Printing a fax log

Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page 22.

1From the home screen, touch Settings > Reports > Fax.

2Touc h Fax Job Log or Fax Call Log.

Blocking junk faxes

Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page 22.

1From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.

2Set Block No Name Fax to On.

Holding faxes

Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page 22.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes.

3Select a mode.

4Apply the changes.

Forwarding a fax

Note: Make sure that fax is conﬁgured. For more information, see “Setting up the printer to fax” on page 22.

1Create a destination shortcut.

aOpen a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

bClick Shortcuts > Add Shortcut.

Fax 65

cSelect a shortcut type, and then conﬁgure the settings.

Note: Take note of the shortcut number.

dApply the changes.

2Click Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.

3In the Fax Forwarding menu, select Forward or Print and Forward.

4In the Forward to menu, select the destination type and then type the shortcut number.

5Apply the changes.

Fax 66

Scan

Using the automatic document feeder and scanner glass

Automatic document feeder (ADF) Scanner glass

•Use the ADF for multiple‑page or two-sided

documents.

•Load an original document faceup. For multiple‑page

documents, make sure to align the leading edge

before loading.

•Make sure to adjust the ADF guides to match the width

of the paper that you are loading.

•Use the scanner glass for single‑page documents,

book pages, small items (such as postcards or

photos), transparencies, photo paper, or thin media

(such as magazine clippings).

•Place the document facedown in the corner with the

arrow.

Scanning to a computer

Before you begin, make sure that:

•The printer ﬁrmware is updated. For more information, see “Updating ﬁrmware” on page 44.

•The computer and the printer are connected to the same network.

For Windows users

Using Lexmark ScanBack Utility

1From the computer, run Lexmark ScanBack Utility, and then click Next.

Note: To download the utility, go to www.lexmark.com/downloads.

2Click Setup, and then add the printer IP address.

Note: View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

3Click Close > Next.

4Select the size of the original document, and then click Next.

5Select a ﬁle format and scan resolution, and then click Next.

6Type a unique scan proﬁle name, and then click Next.

7Browse to the location you want to save the scanned document, create a ﬁle name, and then click Next.

Note: To reuse the scan proﬁle, enable Create Shortcut, and then create a unique shortcut name.

Scan 67

8Click Finish.

9Load an original document into the automatic document feeder or on the scanner glass.

10 From the printer home screen, touch Scan to Computer, and then select a scan proﬁle.

Note: Make sure that Scan to Computer is enabled. From the home screen, touch Settings > Device >

Visible Home Screen Icons > Scan to Computer > Display.

Using Windows Fax and Scan

Note: Make sure that the printer is added to the computer. For more information, see “Adding printers to a

computer” on page 43.

1Load an original document into the automatic document feeder or on the scanner glass.

2From the computer, open Windows Fax and Scan.

3From the Source menu, select a scanner source.

4If necessary, change the scan settings.

5Scan the document.

For Macintosh users

Note: Make sure that the printer is added to the computer. For more information, see “Adding printers to a

computer” on page 43.

1Load an original document into the automatic document feeder or on the scanner glass.

2From the computer, do either of the following:

•Open Image Capture.

•Open Printers & Scanners, and then select a printer. Click Scan > Open Scanner.

3From the Scanner window, do one or more of the following:

•Select where you want to save the scanned document.

•Select the size of the original document.

•To scan from the ADF, select Document Feeder from the Scan Menu or enable Use Document Feeder.

•If necessary, conﬁgure the scan settings.

4Click Scan.

Scanning to an FTP server using a shortcut

1Create an FTP shortcut.

aOpen a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

bClick Shortcuts > Add Shortcut.

Scan 68

cFrom the Shortcut Type menu, select FTP, and then conﬁgure the settings.

dApply the changes.

2Load an original document into the ADF tray or on the scanner glass.

3From the home screen, touch Shortcuts > FTP

4Select the shortcut.

Scanning to a network folder using a shortcut

1Create a network folder shortcut.

aOpen a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

bClick Shortcuts > Add Shortcut.

cFrom the Shortcut Type menu, select Network Folder, and then conﬁgure the settings.

dApply the changes.

2Load an original document into the ADF tray or on the scanner glass.

3From the home screen, touch Shortcuts > Scan to Network.

4Select the shortcut.

Scanning to a ﬂash drive

1Load an original document into the ADF tray or on the scanner glass.

2Insert the ﬂash drive.

Scan 69

3Touc h Scan to USB and adjust the settings if necessary.

Notes:

•To save the scanned document to a folder, touch Scan to, select a folder, and then touch Scan Here.

•If the USB Drive screen does not appear, then touch USB Drive on the control panel.

4Scan the document.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the ﬂash drive or

the printer in the area shown while actively printing, reading, or writing from the memory device.

Scanning to a Cloud Connector proﬁle

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Cloud Connector.

3Select a cloud service provider, and then select a proﬁle.

Note: For more information on creating a Cloud Connector proﬁle, see “Creating a Cloud Connector

proﬁle” on page 49.

4Touc h Scan, and then assign a ﬁlename and destination folder.

5Touc h Scan Here.

If necessary, change the scan settings.

6Scan the document.

Scan 70

Use printer menus

Menu map

Device •Preferences

•Eco‑Mode

•Remote Operator Panel

•Notiﬁcations

•Power Management

•Anonymous Data Collection

•Restore Factory Defaults

•Maintenance

•Visible Home Screen Icons

•About this Printer

Print •Layout

•Setup

•Quality

•PDF

•PostScript

•PCL

•Image

Paper •Tray Conﬁguration •Media Conﬁguration

Copy Copy Defaults

Fax Fax Defaults

E‑mail •E‑mail Setup •E‑mail Defaults

FTP FTP Defaults

USB Drive •Flash Drive Scan •Flash Drive Print

Network/Ports •Network Overview

•Wireless

•Wi‑Fi Direct

•Ethernet

•TCP/IP

•SNMP

•IPSec

•802.1x

•LPD Conﬁguration

•HTTP/FTP Settings

•USB

•Restrict external network access

Security •Login methods*

•Certiﬁcate Management*

•Login Restrictions

•Conﬁdential Print Setup

•Erase Temporary Data Files

•Miscellaneous

Cloud Connector •Enable/Disable Connectors

Reports •Menu Settings Page

•Device

•Print

•Shortcuts

•Fax

•Network

Troubleshooting Print Quality Test Pages Cleaning the Scanner

* Appears only in the Embedded Web Server.

Use printer menus 71

Device

Preferences

Menu item Description

Display Language Set the language of the text that appears on the display.

Country/Region Identify the country or region that the printer is conﬁgured to

operate.

Run Initial Setup

Ye s

No*

Run the setup wizard.

Displayed information

Display Text 1

Display Text 2

Specify the information to appear on the home screen.

Date and Time

Conﬁgure

Current Date and Time

Manually Set Date and Time

Date Format (MM‑DD‑YYYY*)

Time Format (12 hour A.M./P.M.*)

Time Zone (GMT*)

Network Time Protocol

Enable NTP

NTP Server

Enable Authentication (None*)

Conﬁgure the printer date and time.

Paper Sizes

U.S.*

Metric

Specify the unit of measurement for paper sizes.

Note: The country or region selected in the initial setup

wizard determines the initial paper size setting.

Screen Brightness

20–100% (100*)

Adjust the brightness of the display.

Flash Drive Access

Disabled

Enabled*

Enable access to the ﬂash drive.

One Page Flatbed Scanning

O*

Set copies from the scanner glass to only one page at a time.

Screen Timeout

5–300 (60*)

Set the idle time in seconds before the display shows the home

screen, or before the printer logs out a user account

automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 72

Eco-Mode

Menu item Description

Sides

1‑Sided*

2‑Sided

Specify whether to print on one side or two sides of the paper.

Pages per Side

O*

2 pages per side

3 pages per side

4 pages per side

6 pages per side

9 pages per side

12 pages per side

16 pages per side

Print multiple page images on one side of a sheet of paper.

Toner Darkness

Light

Normal*

Dark

Determine the lightness or darkness of text or images.

Copy

Sides

1 sided to 1 sided*

1 sided to 2 sided

Specify whether to print on one side or both sides of the paper.

Copy

Pages per Side

O*

2 Portrait pages

4 Portrait pages

2 Landscape pages

4 Landscape pages

Specify the number of page images to print on one side of a

sheet of paper.

Copy

Darkness

1‑9 (5*)

Adjust the darkness of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 73

Remote Operator Panel

Menu item Description

External VNC Connection

Don’t Allow*

Allow

Connect an external Virtual Network Computing (VNC) client

to the remote control panel.

Authentication Type

None*

Standard Authentication

Set the authentication type when accessing the VNC client

server.

VNC Password Specify the password to connect to the VNC client server.

Note: This menu item appears only if Authentication Type is

set to Standard Authentication.

Note: An asterisk (*) next to a value indicates the factory default setting.

Notiﬁcations

Menu item Description

ADF Loaded Beep

O

On*

Enable a sound when loading paper into the ADF.

Alarm Control

O

Single*

Continuous

Set the number of times that the alarm sounds when the printer

requires user intervention.

Supplies

Show Supply Estimates

Show estimates*

Do not show estimates

Show the estimated status of the supplies.

Supplies

Cartridge Alarm

O*

Single

Continuous

Set the number of times that the alarm sounds when the

cartridge is low.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 74

Menu item Description

E‑mail Alerts Setup

E‑mail Setup

Primary SMTP Gateway

Primary SMTP Gateway Port (25*)

Secondary SMTP Gateway

Secondary SMTP Gateway Port (25*)

SMTP Timeout (30 seconds*)

Reply Address

Always use SMTP default Reply Address

(O*)

Use SSL/TLS (Disabled*)

Require Trusted Certiﬁcate (On*)

SMTP Server Authentication (No

authentication required*)

Device‑Initiated E‑mail (None*)

Device Userid

Device Password

NTLM Domain

Disable “SMTP server not set up” error (O*)

Conﬁgure the e‑mail settings of the printer.

Error Prevention

Jam Assist

O

On*

Set the printer to check for jammed paper automatically.

Error Prevention

Auto Continue

Disabled

Enabled* (5 seconds)

Auto Continue Time

Let the printer continue processing or printing a job

automatically after clearing certain attendance conditions.

Error Prevention

Auto Reboot

Auto Reboot (Reboot always*)

Set the printer to restart when an error occurs.

Error Prevention

Auto Reboot

Max Auto Reboots (2*)

Set the number of automatic reboots that the printer can

perform.

Error Prevention

Auto Reboot

Auto Reboot Window (720*)

Set the number of seconds before the printer performs an

automatic reboot.

Error Prevention

Auto Reboot

Auto Reboot Counter

Show a read‑only information of the reboot counter.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 75

Menu item Description

Error Prevention

Display Short Paper Error

Auto‑clear*

Set the printer to show a message when a short paper error

occurs.

Note: Short paper refers to the size of the paper loaded.

Error Prevention

Page Protect

O*

Set the printer to process the entire page into the memory

before printing it.

Jam Content Recovery

Jam Recovery

O

Auto*

Set the printer to reprint jammed pages.

Jam Content Recovery

Scanner Jam Recovery

Job level

Page level*

Specify how to restart a scan job after resolving a paper jam.

Note: An asterisk (*) next to a value indicates the factory default setting.

Power Management

Menu item Description

Sleep Mode Proﬁle

Print from Sleep Mode

Stay awake after printing

Enter Sleep Mode after printing*

Set the printer to stay in Ready mode or return to Sleep mode

after printing.

Timeouts

Sleep Mode

1–120 minutes (15*)

Set the idle time before the printer begins operating in Sleep

mode.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 76

Menu item Description

Timeouts

Hibernate Timeout

Disabled

1 hour

2 hours

3 hours

6 hours

1 day

2 days

3 days*

1 week

2 weeks

1 month

Set the time before the printer turns o.

Timeouts

Hibernate Timeout on Connection

Hibernate

Do Not Hibernate*

Set Hibernate Timeout to turn o the printer while an active

Ethernet connection exists.

Note: An asterisk (*) next to a value indicates the factory default setting.

Anonymous Data Collection

Menu item Description

Anonymous Data Collection

Device Usage and Performance

Information

None*

Send printer usage and performance information to Lexmark.

Note: Anonymous Data Send Time appears only when you set

Anonymous Data Collection to Device Usage and Performance.

Anonymous Data Send Time

Start Time

Stop Time

Note: An asterisk (*) next to a value indicates the factory default setting.

Restore Factory Defaults

Menu item Description

Restore Settings

Restore all settings

Restore printer settings

Restore network settings

Restore fax settings

Restore the printer factory default settings.

Use printer menus 77

Maintenance

Conﬁg Menu

Menu item Description

USB Conﬁguration

USB PnP

Change the USB driver mode of the printer to improve its

compatibility with a personal computer.

USB Conﬁguration

USB Scan to Local

On*

O

Set whether the USB device driver enumerates as a USB

Simple device (single interface) or as a USB Composite device

(multiple interfaces).

USB Conﬁguration

USB Speed

Full

Auto*

Set the USB port to run at full speed and disable its high‑speed

capabilities.

Tray Conﬁguration

Tray Linking

Automatic*

O

Set the printer to link the trays that have the same paper type

and paper size settings.

Tray Conﬁguration

Show Tray Insert Message

O

Only for unknown sizes*

Always

Display a message to select paper size and type after inserting

the tray.

Tray Conﬁguration

A5 Loading

Short Edge

Long Edge*

Specify the page orientation when loading A5 paper size.

Tray Conﬁguration

Paper Prompts

Auto*

MP Feeder

Manual Paper

Set the paper source that the user ﬁlls when a prompt to load

paper appears.

Tray Conﬁguration

Envelope Prompts

Auto*

MP Feeder

Manual Envelope

Set the paper source that the user ﬁlls when a prompt to load

envelope appears.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 78

Menu item Description

Tray Conﬁguration

Action for Prompts

Prompt user*

Continue

Use current

Set the printer to resolve paper- or envelope-related change

prompts.

Reports

Menu Settings Page

Event Log

Event Log Summary

Print reports about printer menu settings, status, and event

logs.

Supply Usage And Counters

Clear Supply Usage History

Reset Black Cartridge Counter

Reset Black Imaging Unit Counter

Reset Maintenance Counter

Reset the supply page counter or view the total printed pages.

Printer Emulations

PS Emulation

O

On*

Set the printer to recognize and use the PS data stream.

Printer Emulations

Emulator Security

Page Timeout

0–60 (60*)

Set the page timeout during emulation.

Printer Emulations

Emulator Security

Reset Emulator After Job (O*)

Reset the emulator after a print job.

Printer Emulations

Emulator Security

Disable Printer Message Access (On*)

Disable access to the printer message during emulation.

Fax Conﬁguration

Fax Low Power Support

Disable Sleep

Permit Sleep

Auto*

Set fax to enter Sleep mode whenever the printer determines

that it must.

Note: This menu item is available only in some printer

models.

Print Conﬁguration

Font Sharpening

0–150 (24*)

Set a text point-size value below which the high‑frequency

screens are used when printing font data.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 79

Menu item Description

Print Conﬁguration

Print Density

Disabled

1–5 (3*)

Copy Density

Disabled

1–5 (3*)

Adjust the toner density when printing or copying documents.

Device Operations

Quiet Mode

O*

Set the printer to reduce the amount of noise that it makes

when printing.

Note: Enabling this setting slows down the overall

performance of the printer.

Device Operations

Panel Menus

Enable*

Disable

Set the printer to show the control panel menus.

Note: This menu item appears only in the Embedded Web

Server.

Device Operations

Safe Mode

O*

Set the printer to operate in a special mode, in which it attempts

to continue oering as much functionality as possible, despite

known issues.

For example, when set to On, and the duplex motor is

nonfunctional, the printer performs one‑sided printing of the

documents even if the job is two‑sided printing.

Note: This setting cannot be used when the tray is not fully

inserted or the tray sensor is damaged.

Device Operations

Clear Custom Status

Erase all custom messages.

Device Operations

Clear all remotely-installed messages

Erase all remotely‑installed messages.

Device Operations

Automatically Display Error Screens

On*

O

Show existing error messages on the display after the printer

remains inactive on the home screen for a length of time equal

to the Screen Timeout setting.

Scanner Conﬁguration

Scanner Manual Registration

Print Quick Test

Print a Quick Test target page.

Note: Make sure that the margin spacing on the target page

is uniform all the way around the target. If it is not, then the

printer margins must be reset.

Scanner Conﬁguration

Scanner Manual Registration

Front ADF Registration

Flatbed Registration

Manually register the ﬂatbed and ADF after replacing the ADF,

scanner glass, or controller board.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 80

Menu item Description

Scanner Conﬁguration

Edge Erase

Flatbed Edge Erase (3*)

ADF Edge Erase (3*)

Set the size, in millimeters, of the no‑print area around an ADF

or ﬂatbed scan job.

Scanner Conﬁguration

Disable Scanner

Enabled*

Disabled

ADF Disabled

Disable the scanner if it is not working properly.

Scanner Conﬁguration

Ti Byte Order

CPU Endianness*

Little Endian

Big Endian

Set the byte order of a TIFF‑formatted scan output.

Scanner Conﬁguration

Exact Ti Rows Per Strip

On*

O

Set the RowsPerStrip tag value of a TIFF‑formatted scan output.

Note: An asterisk (*) next to a value indicates the factory default setting.

Out of Service Erase

Menu item Description

Sanitize all information on nonvolatile memory

Erase all printer and network settings

Erase all shortcuts and shortcut settings

Clear all settings and applications that are stored in the printer.

Visible Home Screen Icons

Menu Description

Copy

E‑mail

Fax

Status/Supplies

Job Queue

Change Language

Held Jobs

USB

Scan to Computer

Specify which icons to show on the home screen.

Use printer menus 81

About this Printer

Menu item Description

Asset Tag Describe the printer. The maximum length is 32 characters.

Printer Location Identify the printer location. The maximum length is 63 characters.

Contact Personalize the printer name. The maximum length is 63 characters.

Export Conﬁguration File to USB Export conﬁguration ﬁles to a ﬂash drive.

Export Compressed Logs to USB Export compressed log ﬁles to a ﬂash drive.

Send Logs Send diagnostic information to Lexmark.

Layout

Menu item Description

Sides

1‑Sided*

2‑Sided

Specify whether to print on one side or both sides of the paper.

Flip Style

Long Edge*

Short Edge

Determine which side of the paper is bound when performing two‑sided

printing.

Note: Depending on the option selected, the printer automatically osets

each printed information of the page to bind the job correctly.

Blank Pages

Do Not Print*

Print blank pages that are included in a print job.

Collate

O [1,1,1,2,2,2]

On [1,2,1,2,1,2]*

Keep the pages of a print job stacked in sequence, particularly when printing

multiple copies of the job.

Separator Sheets

None*

Between Copies

Between Jobs

Between Pages

Insert blank separator sheets when printing.

Separator Sheet Source

Tray [x] (1*)

MP Feeder

Specify the paper source for the separator sheet.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 82

Menu item Description

Pages per Side

O*

2 pages per side

3 pages per side

4 pages per side

6 pages per side

9 pages per side

12 pages per side

16 pages per side

Print multiple page images on one side of a sheet of paper.

Pages per Side Ordering

Horizontal*

Reverse Horizontal

Vertical

Reverse Vertical

Specify the positioning of multiple page images when using Pages per Side.

Note: The positioning depends on the number of page images and their

page orientation.

Pages per Side Orientation

Auto*

Landscape

Portrait

Specify the orientation of a multiple‑page document when using Pages per

Side.

Pages per Side Border

None*

Solid

Print a border around each page image when using Pages per Side.

Copies

1–9999 (1*)

Specify the number of copies for each print job.

Print Area

Normal*

Whole Page

Set the printable area on a sheet of paper.

Note: An asterisk (*) next to a value indicates the factory default setting.

Setup

Menu item Description

Printer Language

PCL Emulation*

PS Emulation

Set the printer language.

Note: Setting a printer language default does not prevent a software

program from sending print jobs that use another printer language.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 83

Menu item Description

Resource Save

O*

Determine what the printer does with downloaded resources, such as

fonts and macros, when it receives a job that requires more than the

available memory.

Notes:

•When set to O, the printer retains downloaded resources only until

memory is needed. Resources associated with the inactive printer

language are deleted.

•When set to On, the printer preserves all the permanent

downloaded resources across all language switches. When

necessary, the printer shows memory full messages instead of

deleting permanent resources.

Print All Order

Alphabetical*

Newest First

Oldest First

Specify the order when you choose to print all held and conﬁdential jobs.

Note: An asterisk (*) next to a value indicates the factory default setting.

Quality

Menu item Description

Print Resolution

300 dpi

600 dpi*

1200 Image Q

2400 Image Q

Set the resolution for the text and images on the printed output.

Note: Resolution is determined in dots per inch or image quality.

Toner Darkness

Light

Normal*

Dark

Determine the lightness or darkness of text images.

Halftone

Normal*

Detail

Enhance the printed output to have smoother lines with sharper edges.

Note: An asterisk (*) next to a value indicates the factory default setting.

PDF

Menu item Description

Scale To Fit

Ye s

No*

Scale the page content to ﬁt the selected paper size.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 84

Menu item Description

Annotations

Do Not Print*

Specify whether to print annotations in the PDF.

Print PDF Error

O

On*

Enable the printing of PDF error.

Note: An asterisk (*) next to a value indicates the factory default setting.

PostScript

Menu item Description

Print PS Error

O*

Print a page that describes the PostScript® error.

Note: When an error occurs, processing of the job stops, the printer

prints an error message, and the rest of the print job is ﬂushed.

Minimum Line Width

1–30 (2*)

Set the minimum stroke width.

Note: Jobs printed in 1200 dpi use the value directly.

Lock PS Startup Mode

O

On*

Disable the SysStart ﬁle.

Wait Timeout

Disabled

Enabled*

Set the printer to wait for more data before canceling a print job.

Note: Wait Timeout Time appears only when Wait Timeout is enabled.

Wait Timeout Time

15–65535 (40 seconds*)

Note: An asterisk (*) next to a value indicates the factory default setting.

PCL

Menu item Description

Font Name

[List of available fonts] (Courier*)

Select a font from the speciﬁed font source.

Symbol Set

[List of available symbol set] (10U

PC‑8*)

Specify the symbol set for each font name.

Note: A symbol set is a set of alphabetic and numeric characters,

punctuation, and special symbols. Symbol sets support the dierent

languages or speciﬁc programs such as math symbols for scientiﬁc text.

Pitch

0.08–100.00 (10.00*)

Specify the pitch for ﬁxed or monospaced fonts.

Note: Pitch refers to the number of ﬁxed‑space characters in a horizontal

inch of type.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 85

Menu item Description

Orientation

Portrait*

Landscape

Reverse Portrait

Reverse Landscape

Specify the orientation of text and graphics on the page.

Lines per Page

1–255

Specify the number of lines of text for each page printed through the PCL®

data stream.

Notes:

•This menu item activates vertical escapement that causes the

selected number of requested lines to print between the default

margins of the page.

•60 is the U.S. factory default setting. 64 is the international factory

default setting.

PCL5 Minimum Line Width

1–30 (2*)

Set the initial minimum stroke width.

Note: Jobs printed in 1200 dpi use the value directly.

PCLXL Minimum Line Width

1–30 (2*)

A4 Width

198 mm*

203 mm

Set the width of the logical page on A4‑size paper.

Note: Logical page is the space on the physical page where data is

printed.

Auto CR after LF

O*

Set the printer to perform a carriage return after a line feed control

command.

Note: Carriage return is a mechanism that commands the printer to move

the position of the cursor to the ﬁrst position on the same line.

Auto LF after CR

O*

Set the printer to perform a line feed after a carriage return control

command.

Tray Renumber

Assign MP Feeder

Assign Tray [x]

Assign Manual Paper

Assign Manual Envelope

Conﬁgure the printer to work with a dierent print driver or custom

application that uses a dierent set of source assignments to request a

given paper source.

Choose from the following options:

O*—The printer uses the factory default paper source assignments.

None—The paper source ignores the Select Paper Feed command.

0–199—Select a numeric value to assign a custom value to a paper

source.

Tray Renumber

View Factory Defaults

Show the factory default value assigned for each paper source.

Tray Renumber

Restore Defaults

Restore the tray renumber values to their factory defaults.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 86

Menu item Description

Print Timeout

Disabled

Enabled*

Set the printer to end a print job after it has been idle for the speciﬁed

amount of time in seconds.

Note: Print Timeout Time appears only when Print Timeout is enabled.

Print Timeout Time

1–255 (90*)

Note: An asterisk (*) next to a value indicates the factory default setting.

Image

Menu item Description

Auto Fit

O*

Select the best available paper size and orientation setting for an image.

Note: When set to On, this menu item overrides the scaling and orientation

settings for the image.

Invert

O*

Invert bitonal monochrome images.

Note: This menu item does not apply to GIF or JPEG image formats.

Scaling

Anchor Top Left

Best Fit*

Anchor Center

Fit Height/Width

Fit Height

Fit Width

Adjust the image to ﬁt the printable area.

Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Orientation

Portrait*

Landscape

Reverse Portrait

Reverse Landscape

Specify the orientation of text and graphics on the page.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 87

Paper

Tray Conﬁguration

Menu item Description

Default Source

Tray [x] (1*)

MP Feeder

Manual Paper

Manual Envelope

Set the paper source for all print jobs.

Note: MP Feeder appears only when Conﬁgure MP is set to Cassette.

Paper Size/Type

Tray [x]

MP Feeder

Manual Paper

Manual Envelope

Specify the paper size or paper type loaded in each paper source.

Substitute Size

O

Letter/A4

All Listed*

Set the printer to substitute a speciﬁed paper size if the requested size is not

loaded in any paper source.

Notes:

•O prompts the user to load the required paper size.

•Letter/A4 prints A4‑size document on letter when loading letter, and

letter‑size jobs on A4 paper size when loading A4.

•All Listed substitutes Letter/A4.

Conﬁgure MP

Cassette*

Manual

First

Set the printer when to pick paper loaded in the multipurpose feeder.

Notes:

•When set to Cassette, the printer treats the multipurpose feeder like a

tray.

•When set to Manual, the printer treats the multipurpose feeder like a

manual feeder.

•When set to First, the printer picks paper from the multipurpose feeder

until it is empty, regardless of the required paper source or paper size.

Note: An asterisk (*) next to a value indicates the factory default setting.

Media Conﬁguration

Universal Setup

Menu item Description

Units of Measure

Inches

Millimeters

Specify the unit of measurement for the universal paper.

Note: Inches is the U.S. factory default setting. Millimeters is the

international factory default setting.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 88

Menu item Description

Portrait Width

3.90–14.17 inches (8.50*)

99–360 mm (216*)

Set the portrait width of the universal paper.

Portrait Height

3.90–14.17 inches (14*)

99–360 mm (356*)

Set the portrait height of the universal paper.

Feed Direction

Short Edge*

Long Edge

Set the printer to pick paper from the short edge or long edge

direction.

Note: Long Edge appears only when the longest edge is shorter

than the maximum width supported.

Note: An asterisk (*) next to a value indicates the factory default setting.

Custom Scan Sizes

Menu item Description

Custom Scan Size [x]

Scan Size Name

Width

1–8.50 inches (8.50*)

25–216 mm (216*)

Height

1–14 inches (14*)

25–356 mm (297*)

Orientation

Portrait*

Landscape

2 scans per side

O*

Assign a scan size name and conﬁgure the scan settings.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 89

Media Types

Menu item Description

Plain Paper

Card Stock

Recycled

Labels

Bond

Envelope

Rough Envelope

Letterhead

Preprinted

Colored Paper

Light

Heavy

Rough/Cotton

Custom Type [X]

Specify the texture, weight, and orientation of the paper loaded.

Copy

Copy Defaults

Menu item Description

Content Type

Text

Text /Ph oto *

Photo

Graphics

Improve the output result based on the content of the original document.

Sides

1 sided to 1 sided*

1 sided to 2 sided

Specify the scanning behavior based on the original document.

Pages per Side

O*

2 Portrait pages

4 Portrait pages

2 Landscape pages

4 Landscape pages

Specify the number of page images to print on one side of a sheet of paper.

Print Page Borders

O*

Place a border around each image when printing multiple pages on a single

page.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 90

Menu item Description

Collate

O [1,1,1,2,2,2]

On [1,2,1,2,1,2]*

Print multiple copies in sequence.

“Copy from” Size

[List of paper sizes]

Set the paper size of the original document.

Note: Letter is the U.S. factory default setting. A4 is the international factory

default setting.

“Copy to” Source

Tray [x] (1*)

MP Feeder

Auto Size Match

Specify the paper source for the copy job.

Darkness

1 to 9 (5*)

Adjust the darkness of the scanned image.

Number of Copies

1–9999 (1*)

Specify the number of copies.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Contrast

Best for Content*

0–5

Specify the contrast of the output.

Background Removal

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Allow Save as Shortcut

On*

O

Save custom copy settings as shortcuts.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 91

Fax

Fax Defaults

Fax Mode

Menu item Description

Fax Mode

Fax

Fax Server

Disabled

Select a fax mode.

Note: Depending on your printer model, the factory default

setting may vary.

Fax Setup

General Fax settings

Menu item Description

Fax Name Identify your fax machine.

Fax Number Identify your fax number.

Fax ID

Fax Name

Fax Number*

Notify fax recipients of your fax name or fax number.

Memory Use

All receive

Mostly receive

Equal*

Mostly send

All send

Set the amount of internal printer memory allocated for faxing.

Note: This menu item prevents memory buer conditions and failed faxes.

Cancel Faxes

Allow*

Don't Allow

Cancel outgoing faxes before they are transmitted, or cancel incoming faxes

before they ﬁnish printing.

Fax Number Masking

O*

From Left

From Right

Specify the format for masking an outgoing fax number.

Digits to Mask

0–58 (0*)

Specify the number of digits to mask in an outgoing fax number.

Enable Line Connected

Detection

On*

O

Determine whether a telephone line is connected to the printer.

Note: Detection takes place when turning on the printer and before each call.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 92

Menu item Description

Optimize Fax Compatibility Conﬁgure the printer fax functionality for optimal compatibility with other fax

machines.

Fax Transport

T.38

Analog

G.711

etherFAX

Set the fax transport method.

Notes:

•This menu item appears only if an etherFAX or Fax over IP (FoIP) license

bundle is installed in the printer.

•Depending on your printer model, the factory default settings may vary.

Note: An asterisk (*) next to a value indicates the factory default setting.

HTTPS Fax Settings

Note: This menu appears only if Fax Transport is set to etherFAX.

Menu item Description

HTTPS service URL Specify the etherFAX service URL.

HTTPS Proxy Specify a proxy server URL.

HTTPS Proxy User Specify the user name and password for the proxy server.

HTTPS Proxy Password

Fax Send Encryption

Disabled

Enabled*

Required

Enable encryption for outgoing fax messages.

Fax Receive Encryption

Disabled

Enabled*

Required

Enable encryption for incoming fax messages.

HTTPS Fax Status Show the etherFAX communication status.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Send Settings

Menu item Description

Resolution

Standard*

Fine

Super Fine

Ultra Fine

Set the resolution of the scanned image.

Note: A higher resolution increases fax transmission time and requires more

memory.

Original Size

[List of paper sizes] (Mixed

Sizes*)

Specify the size of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 93

Menu item Description

Orientation

Portrait*

Landscape

Specify the orientation of the original document.

Note: This menu item appears only in some printer models.

Sides

O*

Short Edge

Long Edge

Specify the orientation of the original document when scanning on both sides

of the document.

Note: This menu item appears only in some printer models.

Content Type

Text *

Text /Ph oto

Photo

Graphics

Improve the output result based on the content of the original document.

Darkness

1–9 (5*)

Adjust the darkness of the scanned image.

Behind a PABX

O*

Set the printer to dial a fax number without waiting to recognize the dial tone.

Note: Private Automated Branch Exchange (PABX) is a telephone network that

allows a single access number to oer multiple lines to outside callers.

Dial Mode

Tone*

Pulse

Specify the dial mode for incoming or outgoing faxes.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Balance

Cyan ‑ Red

-4 to 4 (0*)

Magenta ‑ Green

-4 to 4 (0*)

Ye l l o w ‑ Blue

-4 to 4 (0*)

Adjust the color intensity during scanning.

Contrast

Best for Content*

Set the contrast of the output.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 94

Menu item Description

Background Removal

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Automatic Redial

0–9 (5*)

Adjust the number of redial attempts based on the activity levels of recipient fax

machines.

Redial Frequency

1–200 minutes (3*)

Increase the time between redial attempts to increase the chance of sending

fax successfully.

Enable ECM

On*

O

Activate Error Correction Mode (ECM) for fax jobs.

Note: ECM detects and corrects errors in the fax transmission process caused

by telephone line noise and poor signal strength.

Enable Fax Scans

On*

O

Fax documents that are scanned at the printer.

Driver to Fax

On*

O

Allow the print driver to send fax.

Allow Save as Shortcut

On*

O

Save fax numbers as shortcuts on the printer.

Max Speed

33600*

14400

9600

4800

2400

Set the maximum speed for sending fax.

Enable Color Fax Scans

O by Default*

On by Default

Never Use

Always Use

Enable color scans for fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 95

Menu item Description

Auto Convert Color Faxes to

Mono Faxes

On*

O

Convert all outgoing color faxes to black and white.

Conﬁrm Fax Number

O*

Ask the user to conﬁrm the fax number.

Dial Preﬁx Set a dialing preﬁx.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Receive Settings

Menu item Description

Rings to Answer

1–25 (3*)

Set the number of rings for incoming fax.

Auto Reduction

On*

O

Scale incoming fax to ﬁt on the page.

Paper Source

Tray [X]

Auto*

Set the paper source for printing incoming fax.

Sides

O*

Print on both sides of the paper.

Separator Sheets

None*

Before Job

After Job

Specify whether to insert blank separator sheets when printing.

Separator Sheet Source

Tray [X] (1*)

Specify the paper source for the separator sheet.

Fax Footer

O*

Print the transmission information at the bottom of each page from a received

fax.

Fax Footer Time Stamp

Receive*

Print the time stamp at the bottom of each page from a received fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 96

Admin Controls

Menu item Description

Enable Fax Receive

On*

O

Set the printer to receive fax.

Enable Color Fax Receive

On*

O

Set the printer to receive fax in color.

Enable Caller ID

O*

Show the number that is sending the incoming fax.

Block No Name Fax

O*

Block incoming faxes sent from devices with no station ID or fax ID speciﬁed.

Answer On

All Rings*

Single Ring Only

Double Ring Only

Triple Ring Only

Single or Double Rings Only

Single or Triple Rings Only

Double or Triple Rings Only

Set a distinctive ring pattern for incoming fax.

Auto Answer

On*

O

Set the printer to receive fax automatically.

Fax Forwarding

Print*

Print and Forward

Forward

Specify whether to forward received fax.

Forward To

Destination 1

Destination 2

Specify where to forward received fax.

Note: This menu item appears only when Fax Forwarding is set to Print and

Forward or Forward.

Max Speed

33600*

14400

9600

4800

2400

Set the maximum speed for transmitting fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 97

Fax Log settings

Menu item Description

Transmission Log Frequency

Always*

Never

Only for Error

Specify how often the printer creates a transmission log.

Transmission Log Action

O

On*

E‑mail

O*

Print or e‑mail a log for successful fax transmission or transmission error.

Receive Error Log

Print Never*

Print on Error

Print a log for fax‑receive failures.

Auto Print Logs

On*

O

Print all fax activity.

Log Paper Source

Tray [x] (1*)

Specify the paper source for printing logs.

Logs Display

Remote Fax Name*

Dialed Number

Identify the sender by remote fax name or fax number.

Enable Job Log

On*

O

View a summary of all fax jobs.

Enable Call Log

On*

O

View a summary of fax dialing history.

Note: An asterisk (*) next to a value indicates the factory default setting.

Speaker settings

Menu item Description

Speaker Mode

Always O*

Always On

On until Connected

Set the fax speaker mode.

Speaker Volume

Low*

High

Adjust the fax speaker volume.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 98

Menu item Description

Ringer Volume

O*

Enable the ringer volume.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Server Setup

General Fax Settings

Menu item Description

To Format Specify a fax recipient.

Note: If you want to use the fax number, then type the number sign (#) before

a number.

Reply Address Specify a reply address for sending fax.

Subject Specify the fax subject and message.

Message

Enable analog receive

O*

Set the printer to receive analog faxes.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Server E‑mail Settings

Menu item Description

Use E‑mail SMTP Server

On*

O

Use the Simple Mail Transfer Protocol (SMTP) settings for e‑mail in receiving

and sending faxes.

Note: When set to On, all other settings of the Fax Server E‑mail Settings

menu do not appear.

Primary SMTP Gateway Type the IP address or host name of the primary SMTP server.

Primary SMTP Gateway Port

1–65535 (25*)

Enter the port number of the primary SMTP server.

Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP

server.

Secondary SMTP Gateway Port

1–65535 (25*)

Enter the server port number of your secondary or backup SMTP server.

SMTP Timeout

5–30 (30*)

Set the time before the printer times out if the SMTP server does not respond.

Reply Address Specify a reply address for sending fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 99

Menu item Description

Use SSL/TLS

Disabled*

Negotiate

Required

Specify whether to send fax using an encrypted link.

Require Trusted Certiﬁcate

O

On*

Specify a trusted certiﬁcate when accessing the SMTP server.

SMTP Server Authentication

No authentication required*

NTLM

CRAM‑MD5

Digest‑MD5

Kerberos 5

Set the authentication type for the SMTP server.

Device‑Initiated E‑mail

None*

Use Device SMTP Credentials

Specify whether credentials are required for device‑initiated e‑mail.

User‑Initiated E‑mail

None*

Use Device SMTP Credentials

Use Session User ID and

Password

Use Session E‑mail address

and Password

Prompt user

Specify whether credentials are required for user‑initiated e‑mail.

Use Active Directory Device

Credentials

O*

Enable user credentials and group destinations to connect to the SMTP server.

Device Userid Specify the user ID and password to connect to the SMTP server.

Device Password

Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.

NTLM Domain Specify the domain name for the NTLM security protocol.

Disable "SMTP server not set

up" error

O*

Hide the “SMTP server not set up” error message.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 100

Fax Server Scan Settings

Menu item Description

Image Format

TIFF (.tif)

PDF (.pdf)*

XPS (.xps)

Specify the ﬁle format for the scanned image.

Content Type

Text *

Text /Ph oto

Photo

Graphics

Improve the output result based on the content of the original document.

Content Source

Black and White Laser

Color Laser*

Inkjet

Photo/Film

Magazine

Newspaper

Press

Other

Improve the output result based on the source of the original document.

Fax Resolution

Standard*

Fine

Super Fine

Ultra Fine

Set the fax resolution.

Sides

O*

Short Edge

Long Edge

Specify the orientation of the original document when scanning on both sides

of the document.

Darkness

1–9 (5*)

Set the darkness of the output.

Orientation

Portrait*

Landscape

Specify the orientation of text and graphics on the page.

Original Size

[List of paper sizes]

Set the paper size of the original document.

Notes:

•Mixed Sizes is the U.S. factory default setting. A4 is the international

factory default setting.

•This setting may vary depending on your printer model.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 101

Menu item Description

Use Multi‑Page TIFF

O

On*

Choose between single‑ and multiple‑page TIFF ﬁles.

Note: An asterisk (*) next to a value indicates the factory default setting.

E-mail

E‑mail Setup

Menu item Description

Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-

mail.

Primary SMTP Gateway Port

1–65535 (25*)

Enter the port number of the primary SMTP server.

Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP

server.

Secondary SMTP Gateway Port

1–65535 (25*)

Enter the server port number of your secondary or backup SMTP server.

SMTP Timeout

5–30 seconds (30*)

Set the time before the printer times out if the SMTP server does not respond.

Reply Address Specify a reply address in the e‑mail.

Always use SMTP default Reply

Address

O*

Always use the default reply address in the SMTP server.

Use SSL/TLS

Disabled*

Negotiate

Required

Specify whether to send e‑mail using an encrypted link.

Require Trusted Certiﬁcate

O

On*

Require a trusted certiﬁcate when accessing the SMTP server.

SMTP Server Authentication

No authentication required*

NTLM

CRAM‑MD5

Digest‑MD5

Set the authentication type for the SMTP server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 102

Menu item Description

Device‑Initiated E‑mail

None*

Use Device SMTP Credentials

Specify whether credentials are required for device‑initiated e‑mail.

Device Userid Specify the user ID and password to connect to the SMTP server.

Device Password

NTLM Domain Specify the domain name for the NTLM security protocol.

Disable "SMTP server not set

up" error

O*

Hide the SMTP server not set up error message.

Note: An asterisk (*) next to a value indicates the factory default setting.

E‑mail Defaults

Menu item Description

Subject Specify the e‑mail subject and message.

Message

File Name Specify the ﬁlename for the scanned document.

Format

PDF (.pdf)*

TIFF (.tif)

JPEG (.jpg)

Specify the ﬁle format of the scanned document.

PDF Settings

PDF Version (1.5*)

Archival Version (A‑1a*)

Secure (O*)

Archival (PDF/A) (O*)

Conﬁgure the PDF settings of the scanned document.

Note: Archival Version and Archival (PDF/A) are supported only when PDF Version is

set to 1.4.

Content Type

Text

Text /Ph oto *

Photo

Graphics

Improve the output result based on the content type of the original document.

Color

Black and White

Gray

Color*

Set the printer to capture ﬁle content in color or in mono.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 103

Menu item Description

Resolution

75 dpi

150 dpi*

200 dpi

300 dpi

400 dpi

600 dpi

Set the resolution of the scanned image.

Darkness

1–9 (5*)

Adjust the darkness of the scanned image.

Orientation

Portrait*

Landscape

Specify the orientation of the original document.

Original Size

Mixed Sizes*

Set the paper size of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Balance

Cyan ‑ Red (0*)

Magenta ‑ Green (0*)

Ye l l o w ‑ Blue (0*)

Adjust the color intensity for cyan, magenta, and yellow.

Contrast

Best for content*

0–5

Specify the contrast for the scanned image.

Background Removal

Level (0*)

Remove the background color or image noise from the original document.

Scan Edge to Edge

O*

Scan the original document from edge to edge.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Max E‑mail Size

0–65535 (0*)

Set the allowable ﬁle size for each e‑mail.

Size Error Message Specify an error message that the printer sends when an e‑mail exceeds

its allowable ﬁle size.

Note: You can type up to 1024 characters.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 104

Menu item Description

Send Me a Copy

Never appears*

On by Default

O by Default

Always On

Send a copy of the e‑mail to yourself.

Text Default

5–95 (75*)

Set the text quality in the content being scanned.

Text /Pho to De faul t

5–95 (75*)

Set the text and photo quality in the content being scanned.

Photo Default

5–95 (50*)

Set the photo quality of the content being scanned.

Transmission Log

Print log*

Do Not Print Log

Print Only For Error

Print a transmission log for e‑mail scans.

Log Paper Source

Tray [x] (1*)

MP Feeder

Specify the paper source for printing e‑mail logs.

Allow Save as Shortcut

On*

O

Save an e‑mail address as a shortcut.

Reset E-mail Information After Sending

On*

O

Reset the To, Subject, Message, and Filename ﬁelds to their default

values after sending an e‑mail.

Note: An asterisk (*) next to a value indicates the factory default setting.

FTP

FTP Defaults

Menu item Description

Format

PDF (.pdf)*

TIFF (.tif)

JPEG (.jpg)

Specify the ﬁle format for the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 105

Menu item Description

PDF Settings

PDF Version (1.5*)

Archival Version (A‑1a*)

Secure (O*)

Archival (PDF/A) (O*)

Conﬁgure the PDF settings for the scanned image.

Note: Archival Version and Archival (PDF/A) are supported only when PDF Version is

set to 1.4.

Content Type

Text

Text /Ph oto *

Graphics

Photo

Improve the output result based on the content type of the original document.

Color

Black and White

Gray

Color*

Set the printer to capture ﬁle content in color or in mono.

Resolution

75 dpi

150 dpi*

200 dpi

300 dpi

400 dpi

600 dpi

Set the resolution of the scanned image.

Darkness

1–9 (5*)

Adjust the darkness of the scanned image.

Orientation

Portrait*

Landscape

Specify the orientation of the original document.

Original Size

Mixed Sizes*

Set the paper size of the original document.

File Name Specify the ﬁle name of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Balance

Cyan ‑ Red (0*)

Magenta ‑ Green (0*)

Ye l l o w ‑ Blue (0*)

Adjust the color intensity for cyan, magenta, and yellow.

Contrast

Best for content*

0–5

Specify the contrast for the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 106

Menu item Description

Background Removal

Level (0*)

Remove the background color or image noise from the original document.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Text Default

5–95 (75*)

Set the quality of text on the scanned image.

Text /Pho to De faul t

5–95 (75*)

Set the quality of text and photo on the scanned image.

Photo Default

5–95 (50*)

Set the quality of photo on the scanned image.

Transmission Log

Print Log*

Do Not Print Log

Print Only For Error

Print a transmission log for FTP scans.

Log Paper Source

Tray [x] (1*)

MP Feeder

Specify the paper source for printing FTP logs.

Note: An asterisk (*) next to a value indicates the factory default setting.

USB Drive

Flash Drive Scan

Menu item Description

Format

JPEG (.jpg)

PDF (.pdf)*

TIFF (.tif)

Specify the ﬁle format for the scanned image.

PDF Settings

PDF Version (1.5*)

Archival Version (A‑1a*)

Secure (O*)

Archival (PDF/A) (O*)

Conﬁgure the PDF settings of the scanned image.

Note: Archival Version and Archival (PDF/A) are supported only when PDF Version is

set to 1.4.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 107

Menu item Description

Content Type

Text

Text /Ph oto *

Graphics

Photo

Improve the output result based on the content type of the original document.

Color

Black and White

Gray

Color*

Set the printer to capture ﬁle content in color or in mono.

Resolution

75 dpi

150 dpi*

200 dpi

300 dpi

400 dpi

600 dpi

Set the resolution of the scanned image.

Darkness

1–9 (5*)

Adjust the darkness of the scanned image.

Orientation

Portrait*

Landscape

Specify the orientation of the original document.

Original Size

Mixed Sizes*

Set the paper size of the original document.

File Name Specify the ﬁle name of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Balance

Cyan ‑ Red (0*)

Magenta ‑ Green (0*)

Ye l l o w ‑ Blue (0*)

Adjust the color intensity for cyan, magenta, and yellow.

Contrast

Best for content*

0–5

Specify the contrast for the scanned image.

Background Removal

Level (0*)

Remove the background color or image noise from the original document.

Scan Edge to Edge

O*

Scan the original document from edge to edge.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 108

Admin Controls

Menu item Description

Text Default

5–95 (75*)

Set the quality of text on the scanned image.

Text /Pho to De faul t

5–95 (75*)

Set the quality of text and photo on the scanned image.

Photo Default

5–95 (50*)

Set the quality of a photo on the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Flash Drive Print

Menu item Description

Number of Copies

1–9999 (1*)

Set the number of copies.

Paper Source

Tray [x] (1*)

MP Feeder

Manual Paper

Manual Envelope

Set the paper source for the print job.

Collate

1,1,1 ‑ 2,2,2

1,2,3 ‑ 1,2,3

Keep the pages of a print job stacked in sequence, particularly when printing multiple

copies of the job.

Sides

1‑Sided*

2‑Sided

Specify whether to print on one side or both sides of the paper.

Flip Style

Long Edge*

Short Edge

Determine which side of the paper is bound when performing two‑sided printing.

Pages per Side

O*

2 pages per side

3 pages per side

4 pages per side

6 pages per side

9 pages per side

12 pages per side

16 pages per side

Print multiple page images on one side of a sheet of paper.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 109

Menu item Description

Pages per Side Ordering

Horizontal*

Reverse Horizontal

Reverse Vertical

Vertical

Specify the positioning of multiple page images when using Pages per Side menu.

Pages per Side Orientation

Auto*

Landscape

Portrait

Specify the orientation of multiple page images when using Pages per Side menu.

Pages per Side Border

None*

Solid

Print a border around each page image when using Pages per Side menu.

Separator Sheets

O*

Between Copies

Between Jobs

Between Pages

Insert blank separator sheets when printing.

Separator Sheet Source

Tray [x] (1*)

MP Feeder

Specify the paper source for the separator sheet.

Blank Pages

Do Not Print*

Print blank pages in a print job.

Note: An asterisk (*) next to a value indicates the factory default setting.

Network/Ports

Network Overview

Menu item Description

Active Adapter

Auto*

Standard Network

Wireless

Specify the type of the network connection.

Network Status Show the connectivity status of the printer network.

Display Network Status on

Printer

O

On*

Show the network status on the display.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 110

Menu item Description

Speed, Duplex Show the speed of the currently active network card.

IPv4 Show the IPv4 address.

All IPv6 Addresses Show all IPv6 addresses.

Reset Print Server

Start

Reset all active network connections to the printer.

Note: This setting removes all network conﬁguration settings.

Network Job Timeout

O

On* (90 seconds)

Set the time before the printer cancels a network print job.

Banner Page

O*

Print a banner page.

Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking ﬁrewall.

Enable Network Connections

Enable*

Disable

Enable or disable all network connections.

Enable LLDP

O*

Enable Link Layer Discovery Protocol (LLDP) in the printer.

Note: An asterisk (*) next to a value indicates the factory default setting.

Wireless

Menu item Description

Setup Using Mobile App Conﬁgure the wireless connection using the Lexmark Mobile

Assistant app.

Setup On Printer Panel

Choose Network

Add Wi‑Fi Network

•Network Name

•Network Mode

Infrastructure

•Wireless Security Mode

Disabled*

WEP

WPA2/WPA - Personal

WPA2 - Personal

Determine the wireless network that the printer connects to.

Note: This menu item appears as Wireless Connection Setup in the

Embedded Web Server.

Use printer menus 111

Menu item Description

Wi‑Fi Protected Setup

Start Push Button Method

Start PIN Method

Establish a wireless network and enable network security.

Notes:

•Start Push Button Method connects the printer to a wireless

network when buttons on both the printer and the access point

(wireless router) are pressed within a given time.

•Start PIN Method connects the printer to a wireless network

when a PIN on the printer is entered into the wireless settings

of the access point.

Compatibility

802.11b/g/n (2.4GHz)

802.11a/b/g/n/ac (2.4GHz/5GHz)*

802.11a/n/ac (5GHz)

Specify the wireless standard for the wireless network.

Wireless Security Mode

Disabled*

WEP

WPA2/WPA-Personal

WPA2-Personal

802.1x - RADIUS

Set the type of security for connecting the printer to wireless devices.

WEP Authentication Mode

Auto*

Open

Shared

Set the type of Wireless Encryption Protocol (WEP) used by the

printer.

Note: This menu item appears only if Wireless Security Mode is set

to WEP.

Set WEP Key Specify a WEP password for secure wireless connection.

Note: This menu item appears only if Wireless Security Mode is set

to WEP.

WPA2-Personal

AES*

Enable wireless security through WPA2.

Note: This menu item appears only if Wireless Security Mode is set

to WPA2-Personal.

Set PSK Set the password for secure wireless connection.

Note: This menu item appears only if Wireless Security Mode is set

to WPA2/WPA-Personal or WPA2‑Personal.

WPA2/WPA‑Personal

AES*

Enable wireless security through WPA2/WPA.

Note: This menu item appears only if Wireless Security Mode is set

to WPA2/WPA-Personal.

802.1x Encryption Mode

WPA+

WPA2*

Enable wireless security through 802.1x standard.

Note: This menu item appears only if Wireless Security Mode is set

to 802.1x - Radius.

IPv4

Enable DHCP

On*

O

Enable Dynamic Host Conﬁguration Protocol (DHCP).

Note: DHCP is a standard protocol that allows a server to distribute

IP addressing and conﬁguration information dynamically to clients.

Use printer menus 112

Menu item Description

IPv4

Set Static IP Address

IP Address

Netmask

Gateway

Set the static IP address of your printer.

IPv6

Enable IPv6

On*

O

Enable IPv6 in the printer.

IPv6

Enable DHCPv6

O*

Enable DHCPv6 in the printer.

IPv6

Stateless Address Autoconﬁguration

O

On*

Set the network adapter to accept the automatic IPv6 address

conﬁguration entries provided by a router.

IPv6

DNS Address

Specify the DNS server address.

IPv6

Manually Assigned IPV6 Address

Assign the IPv6 address.

IPv6

Manually Assigned IPV6 Router

Assign the IPv6 router address.

IPv6

Address Preﬁx

0–128 (64*)

Specify the address preﬁx.

IPv6

All IPv6 Addresses

Show all IPv6 addresses.

IPv6

All IPv6 Router Addresses

Show all IPv6 router addresses.

Network Address

UAA

LAA

View the network addresses.

PCL SmartSwitch

On*

O

Set the printer to switch automatically to PCL emulation when a print

job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine

incoming data and uses the default printer language speciﬁed in

the Setup menu.

Use printer menus 113

Menu item Description

PS SmartSwitch

On*

O*

Set the printer to switch automatically to PS emulation when a print

job requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine

incoming data and uses the default printer language speciﬁed in

the Setup menu.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

Wi‑Fi Direct

Menu item Description

Enable Wi‑Fi Direct

O*

Set the printer to connect directly to Wi-Fi devices.

Wi‑Fi Direct Name Specify the name of the Wi‑Fi Direct network.

Wi‑Fi Direct Password Set the password to authenticate and validate users on a Wi‑Fi connection.

Show Password on Setup Page

O

On*

Show the Wi‑Fi Direct Password on the Network Setup Page.

Preferred Channel Number

1–11

Auto*

Set the preferred channel of the Wi‑Fi network.

Group Owner IP Address Specify the IP address of the group owner.

Auto‑Accept Push Button

Requests

O*

Accept requests to connect to the network automatically.

Note: Accepting clients automatically is not secured.

Note: An asterisk (*) next to a value indicates the factory default setting.

Ethernet

Menu item Description

Network Speed Show the speed of an active network adapter.

IPv4

Enable DHCP

On*

O

Enable Dynamic Host Conﬁguration Protocol (DHCP).

Note: DHCP is a standard protocol that allows a server to distribute IP

addressing and conﬁguration information to clients in a dynamic manner.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 114

Menu item Description

IPv4

Set Static IP Address

IP Address

Netmask

Gateway

Set the static IP address of your printer.

IPv6

Enable IPv6

On*

O

Enable IPv6 in the printer.

IPv6

Enable DHCPv6

O*

Enable DHCPv6 in the printer.

IPv6

Stateless Address

Autoconﬁguration

On*

O

Set the network adapter to accept the automatic IPv6 address conﬁguration

entries provided by a router.

IPv6

DNS Address

Specify the DNS server address.

IPv6

Address Preﬁx

0–128 (64*)

Specify the address preﬁx.

IPv6

All IPv6 Addresses

Show all IPv6 addresses.

IPv6

All IPv6 Router Addresses

Show all IPv6 router addresses.

Network Address

UAA

LAA

Show the printer Media Access Control (MAC) addresses: Locally Administered

Address (LAA) and Universally Administered Address (UAA).

Note: You can change the printer LAA manually.

PCL SmartSwitch

On*

O

Set the printer to switch automatically to PCL emulation when a print job

requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

PS SmartSwitch

On*

O

Set the printer to switch automatically to PS emulation when a print job requires

it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 115

Menu item Description

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

Energy Ecient Ethernet

Auto*

O

Reduce power consumption when the printer does not receive data from the

Ethernet network.

Note: An asterisk (*) next to a value indicates the factory default setting.

TCP/IP

Note: This menu appears only in network printers or printers attached to print servers.

Menu item Description

Set Hostname Set the current TCP/IP host name.

Domain Name Set the domain name.

Allow DHCP/BOOTP to update

NTP server

On*

O

Allow the DHCP and BOOTP clients to update the NTP settings of the printer.

Zero Conﬁguration Name Specify a service name for the zero conﬁguration network.

Enable Auto IP

On*

O

Assign an IP address automatically.

DNS Address Specify the current Domain Name System (DNS) server address.

Backup DNS Specify the backup DNS server addresses.

Backup DNS 2

Backup DNS 3

Domain Search Order Specify a list of domain names to locate the printer and its resources that reside

in dierent domains on the network.

Enable DDNS

O*

Update the Dynamic DNS settings.

DDNS TTL Specify the current DDNS settings.

Default TTL

DDNS Refresh Time

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 116

Menu item Description

Enable mDNS

On*

O

Update multicast DNS settings.

WINS Address Specify a server address for Windows Internet Name Service (WINS).

Enable BOOTP

O*

Allow the BOOTP to assign a printer IP address.

Restricted Server List Specify an IP address for the TCP connections.

Notes:

•This menu item appears only in the Embedded Web Server.

•Use a comma to separate each IP address.

•You can add up to 50 IP addresses.

Restricted Server List Options

Block All Ports*

Block Printing Only

Block Printing and HTTP Only

Specify how the IP addresses in the list can access the printer functionality.

Note: This menu item appears only in the Embedded Web Server.

MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.

Raw Print Port

1–65535 (9100*)

Specify a raw port number for printers connected on a network.

Outbound Trac Maximum

Speed

Disabled*

Enabled

Enable the printer maximum transfer rate.

Enable TLSv1.0

On*

O

Enable the TLSv1.0 protocol.

Enable TLSv1.1

On*

O

Enable the TLSv1.1 protocol.

SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.

Note: An asterisk (*) next to a value indicates the factory default setting.

SNMP

Note: This menu appears only in network printers or printers that are attached to print servers.

Use printer menus 117

Menu item Description

SNMP Versions 1 and 2c

Enabled

O

On*

Allow SNMP Set

O

On*

Enable PPM MIB

O

On*

SNMP Community

Conﬁgure Simple Network Management Protocol (SNMP) versions 1

and 2c to install print drivers and applications.

SNMP Version 3

Enabled

O

On*

Context Name

Set Read/Write Credentials

User Name

Authentication Password

Privacy Password

Set Read‑only Credentials

User Name

Authentication Password

Privacy Password

Authentication Hash

MD5

SHA1*

Minimum Authentication Level

No Authentication, No Privacy

Authentication, No Privacy

Authentication, Privacy*

Privacy Algorithm

DES

AES‑128*

Conﬁgure SNMP version 3 to install and update the printer security.

Note: An asterisk (*) next to a value indicates the factory default setting.

IPSec

Note: This menu appears only in network printers or printers that are attached to print servers.

Use printer menus 118

Menu item Description

Enable IPSec

O*

Enable Internet Protocol Security (IPSec).

Base Conﬁguration

Default*

Compatibility

Secure

Set the IPSec base conﬁguration.

Note: This menu item appears only when Enable IPSec is set to

On.

DH (Die‑Hellman) Group Proposal

modp2048 (14)*

modp3072 (15)

modp4069 (16)

modp6144 (17)

Set the IPSec encryption.

Notes:

•DH (Die‑Hellman) Group Proposal appears only when Base

Conﬁguration is set to Compatibility.

•IKE SA Lifetime (Hours) and IPSec SA Lifetime (Hours) appear

only when Base Conﬁguration is set to Secure.

IKE SA Lifetime (Hours)

24*

IPSec SA Lifetime (Hours)

Proposed Encryption Method

3DES

AES*

Specify the encryption and authentication methods to connect to a

network securely.

Note: These menu items appear only when Base Conﬁguration is

set to Compatibility.

Proposed Authentication Method

SHA1

SHA256*

SHA512

IPSec Device Certiﬁcate Specify an IPSec certiﬁcate.

Note: This menu item appears only when Enable IPSec is set to

On.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 119

Menu item Description

Pre‑Shared Key Authenticated

Connections

Host [x]

Address

Key

Conﬁgure the authenticated connections of the printer.

Note: These menu items appear only when Enable IPSec is set to

On.

Certiﬁcate Authenticated Connections

Host [x] Address[/subnet]

Address[/subnet]

Note: An asterisk (*) next to a value indicates the factory default setting.

802.1x

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Active

O*

Let the printer join networks that require authentication before

allowing access.

Note: An asterisk (*) next to a value indicates the factory default setting.

LPD Conﬁguration

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

LPD Timeout

0–65535 seconds (90*)

Set the time‑out value to stop the Line Printer Daemon (LPD) server

from waiting indeﬁnitely for hung or invalid print jobs.

LPD Banner Page

O*

Print a banner page for all LPD print jobs.

Note: A banner page is the ﬁrst page of a print job used as a

separator of print jobs and to identify the originator of the print job

request.

LPD Trailer Page

O*

Print a trailer page for all LPD print jobs.

Note: A trailer page is the last page of a print job.

LPD Carriage Return Conversion

O*

Enable carriage return conversion.

Note: Carriage return is a mechanism that commands the printer to

move the position of the cursor to the ﬁrst position on the same

line.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 120

HTTP/FTP Settings

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Enable HTTP Server

O

On*

Access the Embedded Web Server to monitor and manage the printer.

Enable HTTPS

O

On*

Conﬁgure the Hypertext Transfer Protocol Secure (HTTPS) settings.

Force HTTPS Connections

O*

Force the printer to use the HTTPS connections.

Enable FTP/TFTP

O

On*

Send ﬁles using FTP.

HTTP Proxy IP Address Conﬁgure the HTTP and FTP server settings.

Note: This feature is available only in some printer models.

FTP Proxy IP Address

HTTP Default IP Port

1–65535 (80*)

HTTPS Device Certiﬁcate

FTP Default IP Port

1–65535 (21*)

Timeout for HTTP/FTP

Requests

1–299 (30*)

Specify the amount of time before the server connection stops.

Retries for HTTP/FTP Requests

1–299 (3*)

Set the number of retries to connect to the HTTP/FTP server.

Note: An asterisk (*) next to a value indicates the factory default setting.

USB

Menu item Description

PCL SmartSwitch

O

On*

Set the printer to switch to PCL emulation when a print job received through a

USB port requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 121

Menu item Description

PS SmartSwitch

O

On*

Set the printer to switch to PS emulation when a print job received through a

USB port requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•When set to On, the printer processes raw binary PostScript print jobs

from computers using the Macintosh operating system.

•When set to Auto, the printer processes print jobs from computers using

either Windows or Macintosh operating systems

•When set to O, the printer ﬁlters PostScript print jobs using the standard

protocol.

Enable USB Port

Disable

Enable*

Enable the standard USB port.

Note: An asterisk (*) next to a value indicates the factory default setting.

Restrict external network access

Menu item Description

Restrict external network

access

O*

Restrict access to network sites.

External network address Specify the network addresses with restricted access.

E‑mail address for notiﬁcation Specify an e‑mail address to send a notiﬁcation of logged events.

Ping frequency

1–300 (10*)

Specify the network query interval in seconds.

Subject Specify the subject and message of the notiﬁcation e‑mail.

Message

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 122

Security

Public

Menu item Description

Manage Permissions

Function Access

Manage Shortcuts

Create Proﬁles

Flash Drive Print

Flash Drive Scan

Copy Function

E‑mail Function

Fax Function

FTP Function

Release Held Faxes

Held Jobs Access

User Proﬁles

Cancel Jobs at the Device

Change Language

Internet Printing Protocol (IPP)

Initiate Scans Remotely

B/W Print

Network Folder ‑ Scan

Control access to the printer functions.

Manage Permissions

Administrative Menus

Security Menu

Network/Ports Menu

Paper Menu

Reports Menu

Function Conﬁguration Menus

Supplies Menu

SE Menu

Device Menu

Control access to the printer menus.

Manage Permissions

Device Management

Remote Management

Firmware Updates

Embedded Web Server Access

Import / Export All Settings

Out of Service Erase

Control access to the printer management options.

Use printer menus 123

Local Accounts

Menu item Description

Add User

User Name/Password

User Name

Password

Create local accounts to manage access to the printer functions.

Manage Groups/Permissions

Add Group

Import Access Controls

Function Access

Administrative Menus

Device Management

All Users

Import Access Controls

Function Access

Administrative Menus

Device Management

Admin

Function Access

Administrative Menus

Device Management

Control group or user access to the printer functions, applications, and security

settings.

Certiﬁcate Management

Menu item Menu item

Conﬁgure Certiﬁcate Defaults

Common Name

Organization Name

Unit Name

Country/Region

Province Name

City Name

Subject Alternate Name

Set the default values for generated certiﬁcates.

Device Certiﬁcates Generate, delete, or view device certiﬁcates.

Manage CA Certiﬁcates Load, delete, or view Certiﬁcate Authority (CA) certiﬁcates.

Schedule USB Devices

Menu item Description

Schedules

Add New Schedule

Schedule access to the front USB port.

Use printer menus 124

Menu item Description

1–10 (3*)

Specify the number of failed login attempts before the user gets locked out.

Failure time frame

1–60 minutes (5*)

Specify the time frame between failed login attempts before the user gets locked out.

Lockout time

1–60 minutes (5*)

Specify the lockout duration.

Web Login Timeout

1–120 minutes (10*)

Specify the delay for a remote login before the user is logged o automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Conﬁdential Print Setup

Menu item Description

Max Invalid PIN

2–10 (0*)

Set the number of times an invalid PIN can be entered.

Notes:

•A value of zero turns o this setting.

•When the limit is reached, the print jobs for that user name and PIN are

deleted.

Conﬁdential Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time for conﬁdential print jobs.

Notes:

•If this menu item is changed while conﬁdential print jobs reside in the printer

memory, then the expiration time for those print jobs does not change to the

new default value.

•If the printer is turned o, then all conﬁdential jobs held in the printer memory

are deleted.

Repeat Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time for a print job that you want to repeat.

Verify Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time that the printer prints a copy for the user to examine its quality,

before printing the remaining copies.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 125

Menu item Description

Reserve Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time that the printer stores print jobs for printing later.

Require All Jobs to be Held

O*

Set the printer to hold all print jobs.

Keep duplicate documents

O*

Allow the storage of documents with the same ﬁle name.

Note: An asterisk (*) next to a value indicates the factory default setting.

Erase Temporary Data Files

Menu item Description

Stored in onboard memory

O*

Delete all ﬁles stored on the printer memory.

Note: An asterisk (*) next to a value indicates the factory default setting.

Miscellaneous

Menu item Description

Print Permission

O*

Allow the user to print.

Default Print Permission Login Shows the default permission used for the user to print.

Note: This setting shows only when one or more Login Methods are created.

Security Reset Jumper

Enable “Guest” access*

No Eect

Specify user access to the printer.

Notes:

•The jumper is located beside a lock icon on the controller board.

•Enable “Guest” access gives anyone access to all aspects of the printer.

•No Eect may make access to the printer impossible when the required

security information is unavailable.

Minimum Password Length

0–32

Specify the password length.

Enable Password/PIN Reveal Show the password or personal identiﬁcation number.

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus 126

Cloud Connector

Menu item Description

Enable/Disable Connectors Enable a cloud storage provider.

Reports

Menu Settings Page

Menu item Description

Menu Settings Page Print a report that contains the printer menus.

Device

Menu item Description

Device Information Print a report that contains information about the printer.

Device Statistics Print a report about printer usage and supply status.

Proﬁles List Print a list of proﬁles that are stored in the printer.

Asset Report Print a report that contains the printer serial number and model name.

Menu item Description

Print Fonts

PCL Fonts

PostScript Fonts

Print samples and information about the fonts that are available in each printer

language.

Print Demo Print a demo page to determine print problems.

Shortcuts

Menu item Description

All Shortcuts Print a report that lists the shortcuts that are stored in the printer.

Fax Shortcuts

Copy Shortcuts

E‑mail Shortcuts

FTP Shortcuts

Network Folder Shortcuts

Use printer menus 127

Fax

Note: This menu appears only if Fax is conﬁgured, and Enable Job Log is set to On.

Menu item Description

Fax Job Log Print a report about the last 200 completed fax jobs.

Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.

Network

Menu item Description

Network Setup Page Print a page that shows the conﬁgured network and wireless settings on the

printer.

Note: This menu item appears only in network printers or printers connected

to print servers.

Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using

Wi‑Fi Direct.

Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.

Troubleshooting

Menu item Description

Print Quality Test Pages Print sample pages to identify and correct print quality defects.

Cleaning the Scanner Print instructions on how to clean the scanner.

Use printer menus 128

Maintain the printer

Checking the status of parts and supplies

1From the home screen, touch Status/Supplies.

2Select the parts or supplies that you want to check.

Note: You can also access this setting by touching the top section of the home screen.

Conﬁguring supply notiﬁcations

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Notiﬁcations.

3From the Supplies menu, click Custom Supply Notiﬁcations.

4Select a notiﬁcation for each supply item.

5Apply the changes.

Setting up e‑mail alerts

Conﬁgure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or

when there is a paper jam.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Notiﬁcations > E‑mail Alert Setup, and then conﬁgure the settings.

Note: For more information on SMTP settings, contact your e‑mail provider.

3Click Setup E-mail Lists and Alerts, and then conﬁgure the settings.

4Apply the changes.

Viewing reports

1From the home screen, touch Settings > Reports.

2Select the report that you want to view.

Maintain the printer 129

Ordering parts and supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized

supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where

you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party

supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can

also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by

the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver

unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended

life may damage your Lexmark printer or its associated components.

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and

remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine

supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause

damage to your printer. After resetting the supply or part counter, your printer may display an error indicating

the presence of the reset item.

Ordering a toner cartridge

Notes:

•The estimated cartridge yield is based on the ISO/IEC 19752 standard.

•Extremely low print coverage for extended periods of time may negatively aect actual yield.

Lexmark MX331 and MX431 Return Program toner cartridges

Item United States

and Canada

European

Economic

Area

Rest of Asia

Paciﬁc

Latin America Rest of

Europe,

Middle East,

and Africa

Australia and

New Zealand

Return

Program toner

cartridge

55B1000 55B2000 55B3000 55B4000 55B5000 55B6000

High yield

Return

Program toner

cartridge

55B1H00 55B2H00 55B3H00 55B4H00 55B5H00 55B6H00

1 Supported only in the Lexmark MX431 printer model.

2 Available only for contract‑managed printers. For more information, contact your Lexmark representative or system

administrator.

Maintain the printer 130

Item United States

and Canada

European

Economic

Area

Rest of Asia

Paciﬁc

Latin America Rest of

Europe,

Middle East,

and Africa

Australia and

New Zealand

Extra high

yield Return

Program toner

cartridge1

55B1X00 55B2X00 55B3X00 55B4X00 55B5X00 55B6X00

Corporate

Return

Program toner

cartridge2

55B100E 55B200E 55B300E 55B400E 55B500E 55B600E

High yield

Corporate

Return

Program toner

cartridge2

55B1H0E 55B2H0E 55B3H0E 55B4H0E 55B5H0E 55B6H0E

Extra high

yield

Corporate

Return

Program toner

cartridge1, 2

55B1X0E 55B2X0E 55B3X0E 55B4X0E 55B5X0E 55B6X0E

1 Supported only in the Lexmark MX431 printer model.

2 Available only for contract‑managed printers. For more information, contact your Lexmark representative or system

administrator.

Lexmark MX331 and MX431 Regular toner cartridges

Item Worldwide

High yield regular toner cartridge155B0HA0

Extra high yield regular toner cartridge255B0XA0

1 Supported only in the Lexmark MX331 printer model.

2 Supported only in the Lexmark MX431 printer model.

Lexmark MB3442 Return Program toner cartridges

Item United

States and

Canada

European

Economic

Area

Rest of Asia

Paciﬁc

Latin

America

Rest of Europe,

Middle East,

and Africa

Australia and

New Zealand

Return Program

toner cartridge

B341000 B342000 B343000 B344000 B345000 B346000

High yield Return

Program toner

cartridge

B341H00 B342H00 B343H00 B344H00 B345H00 B346H00

Maintain the printer 131

Item United

States and

Canada

European

Economic

Area

Rest of Asia

Paciﬁc

Latin

America

Rest of Europe,

Middle East,

and Africa

Australia and

New Zealand

Extra high yield

Return Program

toner cartridge

B341X00 B342X00 B343X00 B344X00 B345X00 B346X00

Lexmark MB3442 Regular toner cartridge

Item Worldwide

Extra high yield regular toner cartridge B340XA0

Lexmark XM1342 Regular toner cartridge

Item Europe, Middle East, Africa, and Mexico United States, Canada, and Australia

Regular toner cartridge 24B7005 24B7002

Ordering an imaging unit

Extremely low print coverage for extended periods of time may cause imaging unit parts to fail before the toner

is exhausted.

Item Part Number

Regular imaging unit 55B0ZA0

Replacing parts and supplies

Replacing the toner cartridge

1Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Maintain the printer 132

2Remove the imaging unit.

3Twist the blue latch, and then remove the used toner cartridge from the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of

future print jobs.

Maintain the printer 133

4Unpack the new toner cartridge.

5Shake the toner cartridge to redistribute the toner.

Maintain the printer 134

6Insert the new toner cartridge into the imaging unit until it clicks into place.

7Insert the imaging unit.

8Close the door.

Replacing the imaging unit

1Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Maintain the printer 135

2Remove the used imaging unit.

Maintain the printer 136

3Twist the blue latch, and then remove the toner cartridge from the used imaging unit.

4Unpack the new imaging unit, and then insert the toner cartridge until it clicks into place.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of

future print jobs.

Maintain the printer 137

5Insert the new imaging unit.

6Close the door.

Replacing the tray

1Remove the used tray.

2Unpack the new tray.

3Insert the new tray.

Replacing the pick roller assembly

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

Maintain the printer 138

3Open the front door.

4Remove the imaging unit.

5Close the front door.

6Remove the tray.

Maintain the printer 139

7Position the printer on its side.

8Remove the used pick roller assembly.

9Unpack the new pick roller assembly.

Note: To avoid contamination, make sure that your hands are clean.

Maintain the printer 140

10 Insert the new pick roller assembly.

11 Place the printer in its original position, and then insert the tray.

12 Open the front door.

13 Insert the imaging unit.

14 Close the front door.

15 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

16 Turn on the printer.

Maintain the printer 141

Replacing the tray separator roller

1Remove the tray, and then remove the used separator roller.

2Unpack the new separator roller.

Note: To avoid contamination, make sure that your hands are clean.

3Insert the new separator roller.

4Insert the tray.

Maintain the printer 142

Replacing the ADF separator pad

1Open the ADF cover.

2Remove the used ADF separator pad.

3Unpack the new ADF separator pad.

Maintain the printer 143

4Insert the new separator pad until it clicks into place.

5Close the ADF cover.

Maintain the printer 144

Resetting the supply usage counters

1From the home screen, touch Settings > Device > Maintenance > Conﬁg Menu > Supply Usage And

Counters.

2Select the counter that you want to reset.

Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and

remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine

supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause

damage to your printer. After resetting the supply or part counter, your printer may display an error indicating

the presence of the reset item.

Cleaning printer parts

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

Notes:

•Perform this task after every few months.

•Damage to the printer caused by improper handling is not covered by the printer warranty.

1Turn o the printer, and then unplug the power cord from the electrical outlet.

2Remove paper from the standard bin and multipurpose feeder.

3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4Wipe the outside of the printer with a damp, soft, lint‑free cloth.

Notes:

•Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer.

•Make sure that all areas of the printer are dry after cleaning.

5Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

Cleaning the touch screen

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

1Turn o the printer, and then unplug the power cord from the electrical outlet.

2Using a damp, soft, lint‑free cloth, wipe the touch screen.

Maintain the printer 145

Notes:

•Do not use household cleaners or detergents, as they may damage the touch screen.

•Make sure that the touch screen is dry after cleaning.

3Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

Cleaning the scanner

1Open the scanner cover.

2Using a damp, soft, lint-free cloth, wipe the following areas:

•ADF glass pad

Note: In some printer models, this location has an ADF glass instead of a pad.

•Scanner glass pad

Maintain the printer 146

•ADF glass

•Scanner glass

3Close the scanner cover.

Cleaning the pick roller assembly

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

Maintain the printer 147

3Open the front door.

4Remove the imaging unit.

5Close the front door.

6Remove the tray.

Maintain the printer 148

7Position the printer on its side.

8Remove the pick roller assembly.

9Apply isopropyl alcohol to a soft, lint-free cloth, and then wipe the pick roller assembly.

Maintain the printer 149

10 Insert the pick roller assembly.

11 Place the printer in its original position, and then insert the tray.

12 Open the front door.

13 Insert the imaging unit.

14 Close the front door.

15 Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

16 Turn on the printer.

Saving energy and paper

Conﬁguring the power save mode settings

Sleep mode

1From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode.

2Specify the amount of time that the printer stays idle before it enters Sleep Mode.

Maintain the printer 150

Hibernate mode

1From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout.

2Select the amount of time that the printer stays idle before it enters Hibernate mode.

Notes:

•For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.

•The Embedded Web Server is disabled when the printer is in Hibernate mode.

Adjusting the brightness of the printer display

1From the home screen, touch Settings > Device > Preferences > Screen Brightness.

2Adjust the setting.

Conserving supplies

•Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

•Print multiple pages on a single sheet of paper.

•Use the preview feature to see how the document looks like before printing it.

•Print one copy of the document to check its content and format for accuracy.

Moving the printer to another location

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require

two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same

time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

Maintain the printer 151

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

For shipping instructions, go to http://support.lexmark.com or contact customer support.

Maintain the printer 152

Troubleshoot a problem

Print quality problems

Find the image that resembles the print quality problem you are having, and then click the link below it to read

problem-solving steps.

“Blank or white pages” on

page 154

“Dark print” on page 155 “Fine lines are not printed

correctly” on page 157

“Folded or wrinkled paper”

on page 158

“Gray background” on

page 159

“Horizontal light bands”

on page 169

“Incorrect margins” on

page 161

“Light print” on page 161

“Mottled print and dots” on

page 163

“Paper curl” on page 164 “Print crooked or skewed”

on page 165

“Repeating defects” on

page 175

Troubleshoot a problem 153

“Solid black pages” on

page 166

“Text or images cut o” on

page 167

“Toner easily rubs o” on

page 168

“Vertical dark bands” on

page 172

“Vertical dark lines or

streaks” on page 173

“Vertical dark streaks with

print missing” on

page 174

“Vertical light bands” on

page 170

“Vertical white lines” on

page 171

Printing problems

Print quality is poor

Blank or white pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Troubleshoot a problem 154

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the printer printing blank or white pages?

Go to step 2. The problem is

solved.

Step 2

aRemove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bCheck the imaging unit for signs of damage.

Note: Make sure that the photoconductor drum contact is not

bent or out of place.

cFirmly shake the imaging unit to redistribute the toner.

dInsert the imaging unit.

ePrint the document.

Is the printer printing blank or white pages?

Go to step 3. The problem is

solved.

Step 3

Replace the toner cartridge.

Is the printer printing blank or white pages?

Go to step 4. The problem is

solved.

Step 4

Replace the imaging unit.

Is the printer printing blank or white pages?

Contact customer

support.

The problem is

solved.

Dark print

Troubleshoot a problem 155

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the print dark?

Go to step 2. The problem is

solved.

Step 2

aTurn o the printer, wait for about 10 seconds, and then turn on

the printer.

bReduce toner darkness.

From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

cPrint the document.

Is the print dark?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Is the print dark?

Go to step 4. The problem is

solved.

Step 4

Check if the paper has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

Go to step 5. Go to step 6.

Step 5

aReplace textured paper with plain paper.

bPrint the document.

Is the print dark?

Go to step 6. The problem is

solved.

Troubleshoot a problem 156

Action Yes No

Step 6

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print dark?

Go to step 7. The problem is

solved.

Step 7

aRemove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Is the print dark?

Go to step 8. The problem is

solved.

Step 8

aReplace the imaging unit.

bPrint the document.

Is the print dark?

Contact customer

support.

The problem is

solved.

Fine lines are not printed correctly

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Troubleshoot a problem 157

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Are ﬁne lines not printed correctly?

Go to step 2. The problem is

solved.

Step 2

aIncrease toner darkness.

From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

bPrint the document.

Are ﬁne lines not printed correctly?

Contact customer

support.

The problem is

solved.

Folded or wrinkled paper

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the paper folded or wrinkled?

Go to step 2. The problem is

solved.

Troubleshoot a problem 158

Action Yes No

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the paper folded or wrinkled?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting from the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Is the paper folded or wrinkled?

Contact customer

support.

The problem is

solved.

Gray background

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aTurn o the printer, wait for 10 seconds, and then turn on the

printer.

bDecrease toner darkness.

From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

cPrint the document.

Does gray background appear on prints?

Go to step 2. The problem is

solved.

Troubleshoot a problem 159

Action Yes No

Step 2

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Does gray background appear on prints?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting from the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Does gray background appear on prints?

Go to step 4. The problem is

solved.

Step 4

aRemove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Does gray background appear on prints?

Go to step 5. The problem is

solved.

Step 5

aUpdate the printer ﬁrmware. For more information, see

“Updating ﬁrmware” on page 44.

bPrint the document.

Does gray background appear on prints?

Go to step 6. The problem is

solved.

Step 6

aReplace the imaging unit.

bPrint the document.

Does gray background appear on prints?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 160

Incorrect margins

Action Yes No

Step 1

aAdjust the paper guides to the correct position for the paper

loaded.

bPrint the document.

Are the margins correct?

The problem is

solved.

Go to step 2.

Step 2

aSet the paper size.

From the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bPrint the document.

Are the margins correct?

The problem is

solved.

Go to step 3.

Step 3

aDepending on your operating system, specify the paper size

from the Printing Preferences or Print dialog.

Note: Make sure that the setting matches the paper loaded.

bPrint the document.

Are the margins correct?

The problem is

solved.

Contact customer

support.

Light print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Troubleshoot a problem 161

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the print light?

Go to step 2. The problem is

solved.

Step 2

aTurn o the printer, wait for about 10 seconds, and then turn on

the printer.

bIncrease toner darkness.

From the control panel, navigate to:

Settings > Print > Quality > Toner Darkness

cPrint the document.

Is the print light?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Is the print light?

Go to step 4. The problem is

solved.

Step 4

aDepending on your operating system, specify the print

resolution from the Printing Preferences or Print dialog.

bSet the resolution to 600 dpi.

cPrint the document.

Is the print light?

Go to step 5. The problem is

solved.

Troubleshoot a problem 162

Action Yes No

Step 5

aRemove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light can cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bFirmly shake the imaging unit to redistribute the toner.

cInsert the imaging unit.

dTurn o the printer, wait for 10 seconds, and then turn on the

printer.

ePrint the document.

Is the print light?

Go to step 6. The problem is

solved.

Step 6

aCheck the status of the toner cartridge.

From the control panel, navigate to:

Settings > Reports > Device > Device Statistics

bFrom the Supply Information section of the pages printed,

check the status of the toner cartridge.

Is the toner cartridge near end of life?

Go to step 7. Contact customer

support.

Step 7

aReplace the toner cartridge.

bPrint the document.

Is the print light?

Contact customer

support.

The problem is

solved.

Mottled print and dots

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Troubleshoot a problem 163

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the print mottled?

Go to step 2. The problem is

solved.

Step 2

Check the printer for leaked toner contamination.

Is the printer free of leaked toner?

Go to step 3. Contact customer

support.

Step 3

aCheck the status of the imaging unit.

From the control panel, navigate to:

Settings > Reports > Device > Device Statistics

bFrom the Supply Information section of the pages printed,

check the status of the imaging unit.

Is the imaging unit near end of life?

Go to step 4. Contact customer

support.

Step 4

aReplace the imaging unit.

bPrint the document.

Is the print mottled?

Contact customer

support.

The problem is

solved.

Paper curl

Action Yes No

Step 1

aAdjust the guides in the tray to the correct position for the paper

loaded.

bPrint the document.

Is the paper curled?

Go to step 2. The problem is

solved.

Troubleshoot a problem 164

Action Yes No

Step 2

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bPrint the document.

Is the paper curled?

Go to step 3. The problem is

solved.

Step 3

Print on the other side of the paper.

aRemove paper, ﬂip it over, and then reload paper.

bPrint the document.

Is the paper curled?

Go to step 4. The problem is

solved.

Step 4

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the paper curled?

Contact customer

support.

The problem is

solved.

Print crooked or skewed

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to

navigate through the settings.

Troubleshoot a problem 165

Action Yes No

Step 1

aAdjust the guides in the tray to the correct position for the paper

loaded.

bPrint the document.

Is the print crooked or skewed?

Go to step 2. The problem is

solved.

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print crooked or skewed?

Go to step 3. The problem is

solved.

Step 3

aCheck if the paper loaded is supported.

Note: If paper is not supported, then load a supported paper.

bPrint the document.

Is the print crooked or skewed?

Contact customer

support.

The problem is

solved.

Step 4

aFor two‑sided printing, check if the paper size setting in the

duplex unit is set correctly.

Note: Letter, legal, Oﬁcio, or folio must be set to Letter.

bPrint the document.

Is the print crooked or skewed?

Contact customer

support.

The problem is

solved.

Solid black pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Troubleshoot a problem 166

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Is the printer printing solid black pages?

Go to step 2. The problem is

solved.

Step 2

aRemove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Is the printer printing solid black pages?

Go to step 3. The problem is

solved.

Step 3

Check the imaging unit for signs of damage.

Note: Make sure that the photoconductor drum contact is not

bent or out of place.

Is the imaging unit free from damage?

Contact customer

support.

Go to step 4.

Step 4

aReplace the imaging unit.

bPrint the document.

Is the printer printing solid black pages?

Contact customer

support.

The problem is

solved.

Text or images cut o

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Troubleshoot a problem 167

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Are text or images cut o?

Go to step 2. The problem is

solved.

Step 2

aRemove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Are text or images cut o?

Go to step 3. The problem is

solved.

Step 3

aReplace the imaging unit.

bPrint the document.

Are text or images cut o?

Contact customer

support.

The problem is

solved.

Toner easily rubs o

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Troubleshoot a problem 168

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Does toner easily rub o?

Go to step 2. The problem is

solved.

Step 2

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Does toner easily rub o?

Contact customer

support.

The problem is

solved.

Horizontal light bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Do horizontal light bands appear on prints?

Go to step 2. The problem is

solved.

Troubleshoot a problem 169

Action Yes No

Step 2

aRemove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Do horizontal light bands appear on prints?

Go to step 3. The problem is

solved.

Step 3

aReplace the imaging unit.

bPrint the document.

Do horizontal light bands appear on prints?

Contact customer

support.

The problem is

solved.

Vertical light bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical light bands appear on prints?

Go to step 2. The problem is

solved.

Troubleshoot a problem 170

Action Yes No

Step 2

aCheck the status of the toner cartridge.

From the control panel, navigate to:

Settings > Reports > Device > Device Statistics

bFrom the Supply Information section of the pages printed,

check the status of the toner cartridge.

Do vertical light bands appear on prints?

Go to step 3. The problem is

solved.

Step 3

aReplace the toner cartridge.

bPrint the document.

Do vertical light bands appear on prints?

Contact customer

support.

The problem is

solved.

Vertical white lines

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical white lines appear on prints?

Go to step 2. The problem is

solved.

Troubleshoot a problem 171

Action Yes No

Step 2

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel. Navigate to Settings > Paper > Tray Conﬁguration

> Paper Size/Type.

bPrint the document.

Do vertical white lines appear on prints?

Contact customer

support.

The problem is

solved.

Vertical dark bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical dark bands appear on prints?

Go to step 2. The problem is

solved.

Troubleshoot a problem 172

Action Yes No

Step 2

aRemove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Do vertical dark bands appear on prints?

Go to step 3. The problem is

solved.

Step 3

aCheck if a bright light enters the right side of the printer, and

move the printer if necessary.

bPrint the document.

Do vertical dark bands appear on prints?

Contact customer

support.

The problem is

solved.

Vertical dark lines or streaks

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical dark lines or streaks appear on prints?

Go to step 2. The problem is

solved.

Troubleshoot a problem 173

Action Yes No

Step 2

aRemove, and then reinstall the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light can cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Do vertical dark lines or streaks appear on prints?

Go to step 3. The problem is

solved.

Step 3

aReplace the imaging unit.

bPrint the document.

Do vertical dark lines or streaks appear on prints?

Contact customer

support.

The problem is

solved.

Vertical dark streaks with print missing

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aRemove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Do vertical dark streaks with missing images appear on prints?

Go to step 2. The problem is

solved.

Troubleshoot a problem 174

Action Yes No

Step 2

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical dark streaks with missing images appear on prints?

Contact customer

support.

The problem is

solved.

Repeating defects

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

Using the Print Quality Test Pages, check if the distance

between the repeating defects is equal to any of the following:

Imaging unit

•96 mm (3.78 in.)

•37.7 mm (1.48 in.)

Toner cartridge

•43.5 mm (1.71 in.)

•37.5 mm (1.48 in.)

Transfer roller

•52 mm (2.05 in.)

Fuser

•79.8 mm (3.14 in.)

•62.5 mm (2.46 in.)

Does the distance between the repeating defects match the toner

cartridge or imaging unit measurements?

Go to step 2.

Note: If the

repeating defects

match the transfer

roller or fuser

measurements, then

contact customer

support.

Take note of the

distance, and then

contact customer

support.

Troubleshoot a problem 175

Action Yes No

Step 2

aReplace the aected supply item.

bPrint the document.

Do the repeating defects appear?

Contact customer

support.

The problem is

solved.

Print jobs do not print

Action Yes No

Step 1

aFrom the document you are trying to print, open the Print

dialog, and then check if you have selected the correct printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 2.

Step 2

aCheck if the printer is on.

bResolve any error messages that appear on the display.

cPrint the document.

Is the document printed?

The problem is

solved.

Go to step 3.

Step 3

aCheck if the ports are working and if the cables are securely

connected to the computer and the printer.

For more information, see the setup documentation that came

with the printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 4.

Step 4

aTurn o the printer, wait for about 10 seconds, and then turn on

the printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 5.

Step 5

aRemove, and then reinstall the print driver.

bPrint the document.

Is the document printed?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 176

Slow printing

Action Yes No

Step 1

Make sure that the printer cable is securely connected to the

printer and to the computer, print server, option, or other network

device.

Is the printer printing slow?

Go to step 2. The problem is

solved.

Step 2

aMake sure that the printer is not in Quiet Mode.

From the home screen, touch Settings > Device > Maintenance

> Conﬁg Menu > Device Operations > Quiet Mode.

bPrint the document.

Is the printer printing slow?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the print

resolution from the Printing Preferences or Print dialog.

bSet the resolution to 600 dpi.

cPrint the document.

Is the printer printing slow?

Go to step 4. The problem is

solved.

Step 4

aFrom the home screen, touch Settings > Print > Quality > Print

Resolution.

bSet the resolution to 600 dpi.

cPrint the document.

Is the printer printing slow?

Go to step 5. The problem is

solved.

Step 5

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel.

•Heavier paper prints more slowly.

•Paper narrower than letter, A4, and legal may print more

slowly.

bPrint the document.

Is the printer printing slow?

Go to step 6. The problem is

solved.

Troubleshoot a problem 177

Action Yes No

Step 6

aMake sure that the printer settings for texture and weight match

the paper being loaded.

From the home screen, touch Settings > Paper > Media

Conﬁguration > Media Types.

Note: Rough paper textures and heavy paper weights may

print more slowly.

bPrint the document.

Is the printer printing slow?

Go to step 7. The problem is

solved.

Step 7

Remove held jobs.

Is the printer printing slow?

Go to step 8. The problem is

solved.

Step 8

aMake sure that the printer is not overheating.

Notes:

•Allow the printer to cool down after a long print job.

•Observe the recommended ambient temperature for the

printer. For more information, see “Selecting a location

for the printer” on page 19.

bPrint the document.

Is the printer printing slow?

Contact customer

support.

The problem is

solved.

Job prints from the wrong tray or on the wrong paper

Action Yes No

Step 1

aCheck if you are printing on the correct paper.

bPrint the document.

Is the document printed on the correct paper?

Go to step 2. Load the correct

paper size and paper

type.

Step 2

aDepending on your operating system, specify the paper size

and paper type from the Printing Preferences or Print dialog.

Note: You can also change the settings on the printer control

panel. Navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bMake sure that the settings match the paper loaded.

cPrint the document.

Is the document printed on the correct paper?

The problem is

solved.

Go to step 3.

Troubleshoot a problem 178

Action Yes No

Step 3

aCheck if the trays are linked.

For more information, see “Linking trays” on page 42.

bPrint the document.

Is the document printed from the correct tray?

The problem is

solved.

Contact customer

support.

Conﬁdential and other held documents do not print

Action Yes No

Step 1

aFrom the control panel, check if the documents appear in the

Held Jobs list.

Note: If the documents are not listed, then print the

documents using the Print and Hold options.

bPrint the documents.

Are the documents printed?

The problem is

solved.

Go to step 2.

Step 2

The print job may contain a formatting error or invalid data.

•Delete the print job, and then send it again.

•For PDF ﬁles, generate a new ﬁle, and then print the

documents.

Are the documents printed?

The problem is

solved.

Go to step 3.

Step 3

If you are printing from the Internet, then the printer may be reading

the multiple job titles as duplicates.

For Windows users

aOpen the Printing Preferences dialog.

bFrom the Print and Hold tab, click Use Print and Hold, and then

click Keep duplicate documents.

cFrom the Conﬁdential Print section, enter a PIN.

dPrint the documents.

For Macintosh users

aSave and name each job dierently.

bSend the job individually.

Are the documents printed?

The problem is

solved.

Go to step 4.

Troubleshoot a problem 179

Action Yes No

Step 4

aDelete some held jobs to free up printer memory.

bPrint the documents.

Are the documents printed?

The problem is

solved.

Contact customer

support.

The printer is not responding

Action Yes No

Step 1

Check if the power cord is connected to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or

electrical shock, connect the power cord to an appropriately

rated and properly grounded electrical outlet that is near the

product and easily accessible.

Is the printer responding?

The problem is

solved.

Go to step 2.

Step 2

Check if the electrical outlet is turned o by a switch or breaker.

Is the electrical outlet turned o by a switch or breaker?

Turn on the switch or

reset the breaker.

Go to step 3.

Step 3

Check if the printer is on.

Is the printer on?

Go to step 4. Turn on the printer.

Step 4

Check if the printer is in Sleep or Hibernate mode.

Is the printer in Sleep or Hibernate mode?

Press the power

button to wake the

printer.

Go to step 5.

Step 5

Check if the cables connecting the printer and the computer are

inserted to the correct ports.

Are the cables inserted to the correct ports?

Go to step 6. Insert the cables to

the correct ports.

Step 6

Turn o the printer, install the hardware options, and then turn on

the printer.

For more information, see the documentation that came with the

option.

Is the printer responding?

The problem is

solved.

Go to step 7.

Troubleshoot a problem 180

Action Yes No

Step 7

Install the correct print driver.

Is the printer responding?

The problem is

solved.

Go to step 8.

Step 8

Turn o the printer, wait for about 10 seconds, and then turn on the

printer.

Is the printer responding?

The problem is

solved.

Contact customer

support.

Unable to read ﬂash drive

Action Yes No

Step 1

Check if the printer is not busy processing another print, copy,

scan, or fax job.

Is the printer ready?

Go to step 2. Wait for the printer to

ﬁnish processing the

other job.

Step 2

Check if the ﬂash drive is supported. For more information, see

“Supported ﬂash drives and ﬁle types” on page 54.

Is the ﬂash drive supported?

Go to step 3. Insert a supported

ﬂash drive.

Step 3

Remove, and then insert the ﬂash drive.

Does the printer recognize the ﬂash drive?

The problem is

solved.

Contact customer

support.

Enabling the USB port

From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.

Troubleshoot a problem 181

Network connection problems

Cannot open Embedded Web Server

Action Yes No

Step 1

Check if the printer is on.

Is the printer on?

Go to step 2. Turn on the printer.

Step 2

Make sure that the printer IP address is correct.

Notes:

•View the IP address on the home screen.

•An IP address appears as four sets of numbers separated by

periods, such as 123.123.123.123.

Is the printer IP address correct?

Go to step 3. Type the correct

printer IP address in

the address ﬁeld.

Step 3

Check if you are using a supported browser:

•Internet Explorer version 11 or later

•Microsoft Edge

•Safari version 6 or later

•Google ChromeTM version 32 or later

•Mozilla Firefox version 24 or later

Is your browser supported?

Go to step 4. Install a supported

browser.

Step 4

Check if the network connection is working.

Is the network connection working?

Go to step 5. Contact your

administrator.

Step 5

Make sure that the cable connections to the printer and print server

are secure. For more information, see the documentation that

came with the printer.

Are the cable connections secure?

Go to step 6. Secure the cable

connections.

Step 6

Check if the web proxy servers are disabled.

Are the web proxy servers disabled?

Go to step 7. Contact your

administrator.

Troubleshoot a problem 182

Action Yes No

Step 7

Access the Embedded Web Server.

Did the Embedded Web Server open?

The problem is

solved.

Contact customer

support.

Cannot connect the printer to the Wi‑Fi network

Action Yes No

Step 1

Make sure that Active Adapter is set to Auto.

From the home screen, touch Settings > Network/Ports > Network

Overview > Active Adapter > Auto.

Can the printer connect to the Wi‑Fi network?

The problem is

solved.

Go to step 2.

Step 2

Check if the correct Wi‑Fi network is selected.

Note: Some routers may share the default SSID.

Are you connecting to the correct Wi‑Fi network?

Go to step 4. Go to step 3.

Step 3

Connect to the correct Wi‑Fi network. For more information, see

“Connecting the printer to a Wi‑Fi network” on page 45.

Can the printer connect to the Wi‑Fi network?

The problem is

solved.

Go to step 4.

Step 4

Check the wireless security mode.

From the home screen, touch Settings > Network/Ports > Wireless

> Wireless Security Mode.

Is the correct wireless security mode selected?

Go to step 6. Go to step 5.

Step 5

Select the correct wireless security mode.

Can the printer connect to the Wi‑Fi network?

The problem is

solved.

Go to step 6.

Step 6

Make sure that you entered the correct network password.

Note: Take note of the spaces, numbers, and capitalization in the

password.

Can the printer connect to the Wi‑Fi network?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 183

Issues with supplies

Replace cartridge, printer region mismatch

To correct this problem, purchase a cartridge with the correct region that matches the printer region, or

purchase a worldwide cartridge.

•The ﬁrst number in the message after 42 indicates the region of the printer.

•The second number in the message after 42 indicates the region of the cartridge.

Printer and toner cartridge regions

Region Numeric code

Worldwide or Undeﬁned region 0

North America (United States, Canada) 1

European Economic Area, Western Europe, Nordic countries, Switzerland 2

Asia Paciﬁc 3

Latin America 4

Rest of Europe, Middle East, Africa 5

Australia, New Zealand 6

Invalid region 9

Note: To ﬁnd the region settings of the printer and toner cartridge, print the print quality test pages.

From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.

Non‑Lexmark supply

The printer has detected a non‑Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-

party supplies or parts may aect the performance, reliability, or life of the printer and its imaging

components.

All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable

results if third-party supplies or parts are used. Imaging component usage beyond the intended life may

damage your Lexmark printer or associated components.

Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.

Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your

printer, do either of the following:

For touch‑screen printer models, press twice, and then press twice.

For non‑touch‑screen printer models, press and hold X and simultaneously for 15 seconds.

If you do not want to accept these risks, then remove the third-party supply or part from your printer and

install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and

supplies” on page 130.

Troubleshoot a problem 184

For touch‑screen printer models, if the printer does not print after pressing twice, and then pressing

twice, then reset the supply usage counter.

For non‑touch‑screen printer models, if the printer does not print after pressing and holding X and

simultaneously for 15 seconds, then reset the supply usage counter.

1From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁg Menu > Supply Usage And Counters

For non‑touch‑screen printer models, press to navigate through the settings.

2Select the part or supply that you want to reset.

3To clear the message, do either of the following:

•For touch‑screen printer models, press twice, and then press twice.

•For non‑touch‑screen printer models, press and hold X and simultaneously for 15 seconds.

Note: If you are unable to reset the supply usage counters, then return the item to the place of

purchase.

Clearing jams

Avoiding jams

Load paper properly

•Make sure that the paper lies ﬂat in the tray.

Correct loading of paper Incorrect loading of paper

•Do not load or remove a tray while the printer is printing.

•Do not load too much paper. Make sure that the stack height is below the maximum paper ﬁll indicator.

Troubleshoot a problem 185

•Do not slide paper into the tray. Load paper as shown in the illustration.

•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or

envelopes.

•Push the tray ﬁrmly into the printer after loading paper.

Use recommended paper

•Use only recommended paper or specialty media.

•Do not load paper that is wrinkled, creased, damp, bent, or curled.

•Flex, fan, and align the paper edges before loading.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, weights, or types in the same tray.

•Make sure that the paper size and type are set correctly on the computer or printer control panel.

•Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:

•When Jam Assist is set to On, the printer ﬂushes blank pages or pages with partial prints after a jammed

page has been cleared. Check your printed output for blank pages.

•When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Troubleshoot a problem 186

Jam locations

1Automatic document feeder

2Standard bin

3Multipurpose feeder

4Trays

5Duplex unit

6Rear door

Paper jam in the automatic document feeder

1Remove all original documents from the ADF tray.

2Open the ADF cover.

3Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Troubleshoot a problem 187

4Close the ADF cover.

Paper jam in the standard bin

1Raise the scanner, and then remove the jammed paper.

Note: Make sure that all paper fragments are removed.

2Lower the scanner.

Paper jam in the multipurpose feeder

1Remove paper from the multipurpose feeder.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Close the multipurpose feeder.

Troubleshoot a problem 188

4Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

5Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of

future print jobs.

Troubleshoot a problem 189

6Remove the jammed paper.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Note: Make sure that all paper fragments are removed.

7Insert the imaging unit.

8Close the door.

Troubleshoot a problem 190

9Open the multipurpose feeder.

10 Flex, fan, and align the paper edges before loading.

11 Reload paper.

Troubleshoot a problem 191

Paper jam in trays

1Remove the tray.

2Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Troubleshoot a problem 192

3Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of

future print jobs.

4Remove the jammed paper.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Note: Make sure that all paper fragments are removed.

5Insert the imaging unit.

Troubleshoot a problem 193

6Close the front door, and then insert the tray.

7Open the rear door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

8Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

9Close the rear door.

10 Remove the optional tray.

11 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Troubleshoot a problem 194

12 Insert the tray.

Paper jam in the duplex unit

1Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Troubleshoot a problem 195

2Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of

future print jobs.

3Remove the jammed paper.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Note: Make sure that all paper fragments are removed.

4Insert the imaging unit.

Troubleshoot a problem 196

5Close the door.

6Remove the tray.

7Push the duplex unit latch to open the duplex unit.

8Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

9Close the duplex unit.

10 Insert the tray.

Paper jam in the rear door

1Open the front door.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Troubleshoot a problem 197

2Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of

future print jobs.

3Open the rear door.

Troubleshoot a problem 198

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

4Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

5Close the rear door.

6Insert the imaging unit.

7Close the front door.

Troubleshoot a problem 199

Paper feed problems

Envelope seals when printing

Action Yes No

Step 1

aUse an envelope that has been stored in a dry environment.

Note: Printing on envelopes with high moisture content can

seal the ﬂaps.

bSend the print job.

Does the envelope seal when printing?

Go to step 2. The problem is

solved.

Step 2

aMake sure that paper type is set to Envelope.

From the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bSend the print job.

Does the envelope seal when printing?

Contact customer

support.

The problem is

solved.

Collated printing does not work

Action Yes No

Step 1

aFrom the control panel, navigate to:

Settings > Print > Layout > Collate

bTo uc h On [1,2,1,2,1,2].

cPrint the document.

Is the document collated correctly?

The problem is

solved.

Go to step 2.

Step 2

aFrom the document that you are trying to print, open the Print

dialog, and then select Collate.

bPrint the document.

Is the document collated correctly?

The problem is

solved.

Go to step 3.

Step 3

aReduce the number of pages to print.

bPrint the document.

Are the pages collated correctly?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 200

Tray linking does not work

Action Yes No

Step 1

aCheck if the trays contain the same paper size and paper type.

bCheck if the paper guides are positioned correctly.

cPrint the document.

Do the trays link correctly?

The problem is

solved.

Go to step 2.

Step 2

aFrom the home screen, touch Settings > Paper > Tray

Conﬁguration > Paper Size/Type.

bSet the paper size and paper type to match the paper loaded

in the linked trays.

cPrint the document.

Do the trays link correctly?

The problem is

solved.

Go to step 3.

Step 3

aMake sure that Tray Linking is set to Automatic. For more

information, see “Linking trays” on page 42.

bPrint the document.

Do the trays link correctly?

The problem is

solved.

Contact customer

support.

Paper frequently jams

Action Yes No

Step 1

aRemove the tray.

bCheck if paper is loaded correctly.

Notes:

•Make sure that the paper guides are positioned correctly.

•Make sure that the stack height is below the maximum

paper ﬁll indicator.

•Make sure to print on recommended paper size and type.

cInsert the tray.

dPrint the document.

Do paper jams occur frequently?

Go to step 2. The problem is

solved.

Troubleshoot a problem 201

Action Yes No

Step 2

aFrom the control panel, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type

bSet the correct paper size and type.

cPrint the document.

Do paper jams occur frequently?

Go to step 3. The problem is

solved.

Step 3

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Do paper jams occur frequently?

Contact customer

support.

The problem is

solved.

Jammed pages are not reprinted

Action Yes No

aFrom the control panel, navigate to:

Settings > Device > Notiﬁcations > Jam Content Recovery

bIn the Jam Recovery menu, select On or Auto.

cPrint the document.

Are the jammed pages reprinted?

The problem is

solved.

Contact customer

support.

E-mailing problems

Disabling the “SMTP server not set up” error message

From the home screen, touch > Settings > E‑mail > E‑mail Setup > Disable “SMTP Server not set up”

error > On.

To prevent the error from happening again, do one or more of the following:

•Update the ﬁrmware. For more information, see “Updating ﬁrmware” on page 44.

•Conﬁgure the e‑mail SMTP settings. For more information, see “Conﬁguring the e‑mail SMTP settings” on

page 31.

Troubleshoot a problem 202

Cannot send e‑mails

Action Yes No

Step 1

Make sure that the e‑mail SMTP settings are conﬁgured correctly.

For more information, see “Conﬁguring the e‑mail SMTP settings”

on page 31.

Can you send an e‑mail?

The problem is

solved.

Go to step 2.

Step 2

Make sure that you are using the correct password. Depending on

your e‑mail service provider, use your account password, app

password, or authentication password. For more information, see

“Conﬁguring the e‑mail SMTP settings” on page 31.

Can you send an e‑mail?

The problem is

solved.

Go to step 3.

Step 3

Make sure that the printer is connected to a network and that the

network is connected to the Internet.

Can you send an e‑mail?

The problem is

solved.

Contact customer

support.

Faxing problems

Caller ID is not shown

Note: These instructions apply only to printers that support analog fax. For more information, see “Setting up

the printer to fax” on page 22.

Action Yes No

Enable caller ID.

From the home screen, touch Settings > Fax > Fax Setup > Fax

Receive Settings > Admin Controls > Enable Caller ID.

Does the caller ID appear?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 203

Cannot set up etherFAX

Action Yes No

Step 1

Check the printer connectivity.

aPrint the Network Setup Page. From the home screen, touch

Settings > Reports > Network > Network Setup Page.

bCheck the network status.

Is the printer connected to the network?

Go to step 3. Go to step 2.

Step 2

Make sure that the printer is connected to a network and that the

network is connected to the Internet.

Can you set up etherFAX?

The problem is

solved.

Go to step 3.

Step 3

Make sure that etherFAX is set up correctly. For more information,

see “Setting up the fax function using etherFAX” on page 24.

Can you set up etherFAX?

The problem is

solved.

Go to

https://www.etherfa

x.net/lexmark.

Cannot send or receive faxes using analog fax

Action Yes No

Step 1

Resolve any error messages that appear on the display.

Can you send or receive a fax?

The problem is

solved.

Go to step 2.

Step 2

Make sure that the cable connections for the following equipment

are secure:

•Telephone

•Handset

•Answering machine

Can you send or receive a fax?

The problem is

solved.

Go to step 3.

Step 3

Check for a dial tone.

•Call the fax number to check if it is working properly.

•If you are using the On Hook Dial feature, then turn up the

volume to check if you hear a dial tone.

Can you hear a dial tone?

Go to step 5. Go to step 4.

Troubleshoot a problem 204

Action Yes No

Step 4

Check the telephone wall jack.

aConnect the analog telephone directly to the wall jack.

bListen for a dial tone.

cIf you do not hear a dial tone, then use a dierent telephone

cable.

dIf you still do not hear a dial tone, then connect the analog

telephone to a dierent wall jack.

eIf you hear a dial tone, then connect the printer to that wall jack.

Can you send or receive a fax?

The problem is

solved.

Go to step 5.

Step 5

Check if the printer is connected to an analog phone service or to

the correct digital connector.

•If you are using an Integrated Services for Digital Network

(ISDN) telephone service, then connect to an analog telephone

port of an ISDN terminal adapter. For more information, contact

your ISDN provider.

•If you are using DSL, then connect to a DSL ﬁlter or router that

supports analog use. For more information, contact your DSL

provider.

•If you are using a private branch exchange (PBX) telephone

service, then make sure that you are connecting to an analog

connection on the PBX. If none exists, then consider installing

an analog telephone line for the fax machine.

Can you send or receive a fax?

The problem is

solved.

Go to step 6.

Step 6

Temporarily disconnect other equipment and disable other

telephone services.

aDisconnect other equipment (such as answering machines,

computers, modems, or telephone line splitters) between the

printer and the telephone line.

bDisable call waiting and voice mail. For more information,

contact your telephone company.

Can you send or receive a fax?

The problem is

solved.

Go to step 7.

Step 7

Scan the original document one page at a time.

aDial the fax number.

bScan the document.

Can you send or receive a fax?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 205

Cannot send or receive faxes using etherFAX

Action Yes No

Step 1

Make sure that the printer is connected to a network and that the

network is connected to the Internet.

Can you send or receive faxes using etherFAX?

The problem is

solved.

Go to step 2.

Step 2

aFrom the home screen, touch Settings > Fax > Fax Setup >

General Fax Settings.

bMake sure that you have the correct fax number.

cMake sure that Fax Transport is set to etherFAX.

Can you send or receive faxes using etherFAX?

The problem is

solved.

Go to step 3.

Step 3

Split large documents into smaller ﬁle sizes.

Can you send or receive faxes using etherFAX?

The problem is

solved.

Go to

https://www.etherfa

x.net/lexmark.

Can receive but not send faxes using analog fax

Action Yes No

Step 1

Load an original document properly into the ADF tray or on the

scanner glass.

Can you send faxes?

The problem is

solved.

Go to step 2.

Step 2

Set up the shortcut number properly.

•Check if the shortcut number is set for the telephone number

that you want to dial.

•Dial the telephone number manually.

Can you send faxes?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 206

Can send but not receive faxes using analog fax

Action Yes No

Step 1

Make sure that the paper source is not empty.

Can you receive faxes?

The problem is

solved.

Go to step 2.

Step 2

Check the ring count delay settings.

From the home screen, touch Settings > Fax > Fax Setup > Fax

Receive Settings > Rings to Answer.

Can you receive faxes?

The problem is

solved.

Go to step 3.

Step 3

If the printer is printing blank pages, then see “Blank or white

pages” on page 154.

Can you receive faxes?

The problem is

solved.

Contact customer

support.

Poor fax print quality

Action Yes No

Step 1

Make sure that there are no print quality defects.

aFrom the control panel, touch Settings > Troubleshooting >

Print Quality Test Pages.

bCorrect any print quality defects. For more information, see

“Print quality is poor” on page 154.

Is the fax print quality satisfactory?

The problem is

solved.

Go to step 2.

Step 2

Decrease the incoming fax transmission speed.

aFrom the control panel, touch Settings > Fax > Fax Setup > Fax

Receive Settings > Admin Controls.

bIn the Max Speed menu, select a lower transmission speed.

Is the fax print quality satisfactory?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 207

Missing information on the fax cover page

Action No Yes

aTurn o the printer, wait for about 10 seconds, and then turn on

the printer.

bSend or retrieve the fax.

Is there missing information on the fax cover page?

The problem is

solved.

Contact customer

support.

Cannot send the fax cover page from the computer

Action Yes No

Step 1

aMake sure that the print driver is updated. For more information,

see “Installing the printer software” on page 42.

bSend the fax.

Can you send the fax cover page?

The problem is

solved.

Go to step 2.

Step 2

aFrom the document that you are trying to fax, open the Print

dialog.

bSelect the printer, and then click Properties, Preferences,

Options, or Setup.

cClick Fax, and then clear the Always display settings prior to

faxing setting.

dSend the fax.

Can you send the fax cover page?

The problem is

solved.

Contact customer

support.

Scanning problems

Cannot scan to a computer

Action Yes No

Step 1

Perform a copy job.

Is the copy job successful?

Go to step 3. Go to step 2.

Step 2

aTurn o the printer, wait for about 10 seconds, and then turn it

back on.

bScan the document.

Can you scan the document to a computer?

The problem is

solved.

Go to step 3.

Troubleshoot a problem 208

Action Yes No

Step 3

Check the printer connectivity.

aPrint the Network Setup Page. From the control panel, navigate

to:

Settings > Reports > Network > Network Setup Page.

bCheck the network status.

Is the printer connected to the network?

Go to step 5. Go to step 4.

Step 4

aConnect the printer to the network.

bScan the document.

Can you scan the document to a computer?

The problem is

solved.

Go to step 5.

Step 5

aMake sure that the printer and the computer are connected to

the same network.

bScan the document.

Can you scan the document to a computer?

The problem is

solved.

Contact customer

support.

Cannot scan to a network folder

Action Yes No

Step 1

aCreate a network folder shortcut.

bScan a document using the shortcut. For more information, see

“Scanning to a network folder using a shortcut” on page 69.

Can you scan a document and save it to a network folder?

The problem is

solved.

Go to step 2.

Step 2

Make sure that the network folder path and format are correct. For

example, //server_hostname/foldername/path, where

server_hostname is a fully qualiﬁed domain (FQDN) or IP

address.

Is the network folder path and format correct?

Go to step 3. Go to step 4.

Step 3

Make sure that you have a write access permission to the network

folder.

Can you scan a document and save it to a network folder?

The problem is

solved.

Go to step 4.

Troubleshoot a problem 209

Action Yes No

Step 4

Update the network folder shortcut.

aOpen a web browser, and then type the printer IP address in

the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP

address appears as four sets of numbers separated by

periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it

to load the web page correctly.

bClick Shortcuts, and then select a shortcut.

Note: If you have multiple shortcut types, then select

Network Folder.

cIn the Share Path ﬁeld, type the network folder path.

Notes:

•If your share path is \\server_hostname

\foldername\path, then

type //server_hostname/foldername/path.

•Make sure that you use forward slashes when typing the

share path.

dFrom the Authentication menu, select your authentication

method.

Note: If Authentication is set to “Use assigned username and

password,” then in the User Name and Password ﬁelds, type

your credentials.

eClick Save.

Can you scan a document and save it to a network folder?

The problem is

solved.

Go to step 5.

Step 5

Make sure that the printer and the network folder are connected

to the same network.

Can you scan a document and save it to a network folder?

The problem is

solved.

Contact customer

support.

Partial copies of document or photo

Action Yes No

Step 1

aMake sure that the document or photo is loaded facedown on

the upper left corner of the scanner glass.

bCopy the document or photo.

Is the document or photo copied correctly?

The problem is

solved.

Go to step 2.

Troubleshoot a problem 210

Action Yes No

Step 2

aMatch the paper size setting and the paper loaded in the tray.

bCopy the document or photo.

Is the document or photo copied correctly?

The problem is

solved.

Contact customer

support.

Scan job was not successful

Action Yes No

Step 1

Check the cable connections.

aMake sure that the Ethernet or USB cable is securely connected

to the computer and the printer.

bResend the scan job.

Is the scan job successful?

The problem is

solved.

Go to step 2.

Step 2

Check the ﬁle you want to scan.

aMake sure that the ﬁle name is not already used in the

destination folder.

bMake sure that the document or photo you want to scan is not

open in another application.

cResend the scan job.

Is the scan job successful?

The problem is

solved.

Go to step 3.

Step 3

aMake sure that the Append time stamp or the Overwrite

existing ﬁle check box is selected in the destination

conﬁguration settings.

bResend the scan job.

Is the scan job successful?

The problem is

solved.

Contact customer

support.

Troubleshoot a problem 211

Poor copy quality

Action Yes No

Step 1

aClean the scanner glass and the ADF glass with a damp, soft,

lint‑free cloth. If your printer has a second ADF glass inside the

ADF, then also clean that glass.

For more information, see “Cleaning the scanner” on page

146.

bMake sure that the document or photo is loaded facedown on

the upper left corner of the scanner glass.

cCopy the document or photo.

Is the copy quality satisfactory?

The problem is

solved.

Go to step 2.

Step 2

aCheck the quality of the original document or photo.

bAdjust the scan quality settings.

cCopy the document or photo.

Is the copy quality satisfactory?

The problem is

solved.

Contact customer

support.

Vertical dark streaks on output when scanning from the ADF

ABCDE

Leading edge

Trailing edge

Action Yes No

aOpen the scanner cover.

bUsing a damp, soft, lint‑free cloth, wipe the ADF glass pad.

Note: In some printer models, this location has an ADF glass

instead of a pad.

cClose the scanner cover.

dScan the document.

Do vertical streaks appear on scanned documents?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 212

Jagged image or text when scanning from the ADF

Action Yes No

aLoad 50 sheets of clean, plain paper into the ADF.

Note: The plain paper helps clean or remove dust and other

coating from the ADF feed rollers.

bFrom the control panel, press .

cLoad an original document into the ADF.

dScan the document.

Do jagged images or texts appear on the output?

Contact customer

support.

The problem is

solved.

Scanner does not close

Action Yes No

Remove obstructions that keep the scanner cover open.

Did the scanner cover close correctly?

The problem is

solved.

Contact customer

support.

Scanning takes too long or freezes the computer

Action Yes No

Close all applications that are interfering with the scan.

Does scanning take too long or freeze the computer?

Contact customer

support.

The problem is

solved.

Troubleshoot a problem 213

Scanner does not respond

Action Yes No

Step 1

aCheck if the power cord is connected properly to the printer

and the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre

or electrical shock, connect the power cord to an

appropriately rated and properly grounded electrical outlet

that is near the product and easily accessible.

bCopy or scan the document.

Is the scanner responding?

The problem is

solved.

Go to step 2.

Step 2

aCheck if the printer is turned on.

bResolve any error messages that appear on the display.

cCopy or scan the document.

Is the scanner responding?

The problem is

solved.

Go to step 3.

Step 3

aTurn o the printer, wait for about 10 seconds, and then turn the

printer on.

bCopy or scan the document.

Is the scanner responding?

The problem is

solved.

Contact customer

support.

Adjusting scanner registration

1From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁg Menu > Scanner Conﬁguration > Scanner Manual Registration

2Touc h Print Quick Test.

3Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration.

4Touc h Copy Quick Test.

5Compare the Copy Quick Test page with the original document.

Note: If the margins of the test page are dierent from the original document, then adjust Left Margin and

Top Margin.

6Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.

Troubleshoot a problem 214

Adjusting ADF registration

1From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁg Menu > Scanner Conﬁguration > Scanner Manual Registration

2Touc h Print Quick Test.

3Place the Print Quick Test page on the ADF tray.

4Touc h Front ADF Registration or Rear ADF Registration.

Notes:

•To align Front ADF Registration, place the test page faceup, short edge ﬁrst into the ADF.

•To align Rear ADF Registration, place the test page facedown, short edge ﬁrst into the ADF.

5Touc h Copy Quick Test.

6Compare the Copy Quick Test page with the original document.

Note: If the margins of the test page are dierent from the original document, then adjust Horizontal

Adjust and Top Margin.

7Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.

Contacting customer support

Before contacting customer support, make sure to have the following information:

•Printer problem

•Error message

•Printer model type and serial number

Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,

support documentation, drivers, and other downloads.

Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries

or regions, go to http://support.lexmark.com.

Troubleshoot a problem 215

Recycle and dispose

Recycling Lexmark products

To return Lexmark products for recycling:

1Go to www.lexmark.com/recycle.

2Select the product you want to recycle.

Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be

recycled through your local recycling center.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are

transported in the most ecient and environmentally sensitive manner and that there is less packaging to

dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource

savings. Lexmark also oers recycling of packaging components in some countries or regions. For more

information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available

packaging recycling programs is included with the information on product recycling.

Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your

area.

The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist

in your area.

When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles

the box.

Recycle and dispose 216

Notices

Product information

Product name:

Lexmark MB3442adw, Lexmark MB3442i; Lexmark MX331adn, Lexmark MX331dn; Lexmark MX431adn,

Lexmark MX431adw, Lexmark MX431dn, Lexmark XM1342 MFPs

Machine type:

7019

Models:

235, 4a6, 4b6, 486, 489

Edition notice

March 2021

The following paragraph does not apply to any country where such provisions are inconsistent with local

law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY

KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of

express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made

to the information herein; these changes will be incorporated in later editions. Improvements or changes in the

products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to

make these available in all countries in which it operates. Any reference to a product, program, or service is

not intended to state or imply that only that product, program, or service may be used. Any functionally

equivalent product, program, or service that does not infringe any existing intellectual property right may be

used instead. Evaluation and veriﬁcation of operation in conjunction with other products, programs, or services,

except those expressly designated by the manufacturer, are the user’s responsibility.

For Lexmark technical support, go to http://support.lexmark.com.

For information on Lexmark's privacy policy governing the use of this product, go to

www.lexmark.com/privacy.

For information on supplies and downloads, go to www.lexmark.com.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is deﬁned in 48

C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are

used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.

227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software

Notices 217

Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only

those rights as are granted to all other end users pursuant to the terms and conditions herein.

Trademarks

Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the

United States and/or other countries.

Gmail, Android, Google Play, and Google Chrome are trademarks of Google LLC.

Macintosh, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries. App

Store and iCloud are service marks of Apple Inc., registered in the U.S. and other countries. Use of the Works

with Apple badge means that an accessory has been designed to work speciﬁcally with the technology

identiﬁed in the badge and has been certiﬁed by the developer to meet Apple performance standards.

The Mopria® word mark is a registered and/or unregistered trademark of Mopria Alliance, Inc. in the United

States and other countries. Unauthorized use is strictly prohibited.

PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s

designation of a set of printer commands (language) and functions included in its printer products. This printer

is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used

in various application programs, and that the printer emulates the functions corresponding to the commands.

PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.

Wi-Fi® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.

All other trademarks are the property of their respective owners.

Licensing notices

All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the

installation software CD.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO

9296.

Note: Some modes may not apply to your product.

1-meter average sound pressure, dBA

Printing One-sided: 53

Two-sided: 50

Scanning 58

Copying 59

Ready 14

Values are subject to change. See www.lexmark.com for current values.

Notices 218

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the

European Union. We encourage the recycling of our products.

If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your

local sales oce phone number.

India E-Waste notice

This product including components, consumables, parts and spares complies with the “India E-Waste Rules”

and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated

diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight for cadmium, except for the

exemption set in the Rule.

Product disposal

Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local

authorities for disposal and recycling options.

EU battery directive

This product may contain a coin‑cell lithium rechargeable battery. This product is in compliance with EU

Directive 2006/66/EC as amended by Directive 208/12/EC, 2008/103/EC, and 2013/56/EU.

Returning Lexmark cartridges for reuse or recycling

The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse

or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or

demanufactured for recycling. The boxes used to return the cartridges are also recycled.

Notices 219

To return Lexmark cartridges for reuse or recycling, do the following:

1Go to www.lexmark.com/recycle.

2Select the product that you want to recycle.

Static sensitivity notice

This symbol identiﬁes static-sensitive parts. Do not touch the areas near these symbols without ﬁrst touching

a metal surface in an area away from the symbol.

To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper

jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior

areas of the printer even if the symbol is not present.

ENERGY STAR

Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certiﬁed to

comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.

Temperature information

Ambient operating temperature 10 to 32.2°C (50 to 90°F)

Shipping temperature -40 to 40°C (-40 to 104°F)

Storage temperature and relative humidity -40 to 40°C (-40 to 104°F)

8 to 80% RH

Laser notice

The printer is certiﬁed in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for

Class I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirements

of IEC 60825-1: 2014.

Class I laser products are not considered to be hazardous. The laser system and printer are designed so there

is never any human access to laser radiation above a Class I level during normal operation, user maintenance,

Notices 220

or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser

with the following speciﬁcations:

Class: IIIb (3b) AlGaInP

Nominal output power (milliwatts): 25

Wavelength (nanometers): 775–800

Power consumption

Product power consumption

The following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

Mode Description Power consumption (Watts)

Printing The product is generating hard‑copy output from

electronic inputs.

One-sided: 530 (MX331); 580 (MB3442,

MX431, XM1342)

Two-sided: 315 (MX331); 330 (MB3442,

MX431, XM1342)

Copy The product is generating hard‑copy output from

hard‑copy original documents.

550 (MX331); 600 (MB3442, MX431, XM1342)

Scan The product is scanning hard‑copy documents. 13 (MX331); 14 (MB3442, MX431, XM1342)

Ready The product is waiting for a print job. 6.5 (MX331); 7 (MX431dn, MX431adn); 7.5

(MB3442, MX431adw, XM1342)

Sleep Mode The product is in a high‑level energy‑saving mode. 0.8 (MX331); 0.9 (MX431dn, MX431adn); 1.1

(MB3442, MX431adw, XM1342)

Hibernate The product is in a low‑level energy‑saving mode. 0.1

O The product is plugged into an electrical outlet, but the

power switch is turned o.

0.1

The power consumption levels listed in the previous table represent time-averaged measurements.

Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

Sleep Mode

This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by

lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged

after this product is not used for a speciﬁed period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 15

By using the conﬁguration menus, the Sleep Mode Timeout can be modiﬁed between 1 minute and 120 minutes.

If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60

minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the

Notices 221

response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but

uses more energy.

Hibernate Mode

This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in

Hibernate Mode, all other systems and devices are powered down safely.

The Hibernate mode can be entered in any of the following methods:

•Using the Hibernate Timeout

•Using the Schedule Power modes

Factory default Hibernate Timeout for this product in all countries or regions 3 days

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modiﬁed

between one hour and one month.

Notes on EPEAT-registered imaging equipment products:

•Standby power level occurs in Hibernate or O mode.

•The product shall automatically power down to a standby power level of ≤ 1 W. The auto standby function

(Hibernate or O) shall be enabled at product shipment.

O mode

If this product has an o mode which still consumes a small amount of power, then to completely stop product

power consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage

It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are

provided in power units of Watts, the power consumption should be multiplied by the time the product spends

in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's

energy usage.

Regulatory notices for telecommunication terminal equipment

This section contains regulatory information pertaining to products that contain the analog facsimile card:

Lexmark Regulatory Type/Model Number:

LEX-M14-002

Notice to users of the US telephone network: FCC requirements

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative

Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other

information, a product identiﬁer in the format US:AAAEQ##TXXXX. If requested, this number must be provided

to your telephone company.

This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.

Notices 222

A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply

with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord

(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See

your setup documentation for more information.

The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to

a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an

incoming call. In most but not all areas, the sum of RENs should not exceed ﬁve (5.0). To be certain of the number

of devices that may be connected to a line, as determined by the total RENs, contact your local telephone

company. For products approved after July 23, 2001, the REN for this product is part of the product identiﬁer

that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point

(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that

temporary discontinuance of service may be required. If advance notice is not practical, the telephone company

will notify the customer as soon as possible. You will also be advised of your right to ﬁle a complaint with the

FCC.

The telephone company may make changes in its facilities, equipment, operations or procedures that could

aect the operation of this equipment. If this happens, the telephone company will provide advance notice in

order for you to make necessary modiﬁcations to maintain uninterrupted service.

If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,

Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone

network, the telephone company may request that you disconnect the equipment until the problem is resolved.

This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark

International, Inc. See the previous paragraph for contact information.

Connection to party line service is subject to state taris. Contact the state public utility commission, public

service commission, or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of

this equipment does not disable your alarm equipment. If you have questions about what will disable alarm

equipment, consult your telephone company or a qualiﬁed installer.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other

electronic device, including fax machines, to send any message unless said message clearly contains in a

margin at the top or bottom of each transmitted page or on the ﬁrst page of the transmission, the date and time

it is sent and an identiﬁcation of the business or other entity, or other individual sending the message, and the

telephone number of the sending machine or such business, other entity, or individual. (The telephone number

provided may not be a 900 number or any other number for which charges exceed local or long-distance

transmission charges.)

See your user documentation in order to program this information into your fax machine.

Notice to users of the Canadian telephone network

This product meets the applicable Innovation, Science and Economic Development Canada technical

speciﬁcations.

The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to

a telephone interface. The termination of an interface may consist of any combination of devices subject only

to the requirement that the sum of the RENs of all the devices not exceed ﬁve. The REN is located on the product

label.

Notices 223

This equipment uses CA11A telephone jacks.

Avis réservé aux utilisateurs du réseau téléphonique du Canada

Ce produit est conforme aux spéciﬁcations techniques d’Innovation, Sciences et Développement économique

Canada.

Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum

d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui

peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas

dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.

Cet équipement utilise des prises de téléphone CA11A.

Notice to users of the New Zealand telephone network

The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item

of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions

for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any

sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another

item of telepermitted equipment of a dierent make or model, nor does it imply that any product is compatible

with all of Telecom's network services.

This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.

This equipment may not provide for the eective hand-over of a call to another device connected to the same

line.

This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom

customers.

This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for

which it is designed. Telecom will accept no responsibility should diculties arise in such circumstances.

The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.

For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected

to the same telephone line may not exceed 5. The REN of this device is located on the label.

This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The

Lexmark part number is 80D1873.

Some parameters required for compliance with Telecom's telepermit requirements are dependent on the

equipment associated with this device. The associated equipment shall be set to operate within the following

limits for compliance to Telecom's speciﬁcations:

•There shall be no more than 10 call attempts to the same number within any 30 minute period for any single

manual call initiation, and

•The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt

and the beginning of the next call attempt.

•The equipment shall be set to ensure that automatic calls to dierent numbers are spaced such that there

is not less than 5 seconds between the end of one call attempt and the beginning of another.

Notices 224

Japanese telecom notice

The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certiﬁed

by JATE, with the following Certiﬁcation Number:

A18-0046001

Lexmark International, Inc.

LEX-M14-002

A18-0046001

Using this product in Switzerland

This product requires a Swiss billing tone ﬁlter (Lexmark part number 80D1877) to be installed on any line which

receives metering pulses in Switzerland.

Utilisation de ce produit en Suisse

Cet appareil nécessite l’utilisation d’un ﬁltre de tonalité de facturation suisse (nº de référence Lexmark :

80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.

Verwendung dieses Produkts in der Schweiz

Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark

Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen

werden.

Uso del prodotto in Svizzera

Questo prodotto richiede un ﬁltro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee

che ricevono impulsi remoti in Svizzera.

Regulatory notices for wireless products

This section contains regulatory information that applies only to wireless models.

If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com.

Modular component notice

Wireless models contain the following modular component:

Notices 225

Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001

To determine which modular components are installed in your particular product, refer to the labeling on your

actual product.

Exposure to radio frequency radiation

The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other

regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and

any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

Innovation, Science and Economic Development Canada

This device complies with Innovation, Science and Economic Development Canada license-exempt RSS

standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the

device.

Innovation, Sciences et Développement économique Canada

Cet appareil est conforme aux normes RSS exemptes de licence d'Innovation, Sciences et Développement

économique Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit

pas causer d'interférences et (2) il doit accepter toutes les interférences, y compris les celles qui peuvent

entraîner un fonctionnement indésirable.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the

approximation and harmonization of the laws of the Member States relating to radio equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8

Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. The EEA/EU Importer is: Lexmark

International Technology S.à.r.l. 20, Route de Pré-Bois, ICC Building, Bloc A, CH-1215 Genève, Switzerland. A

declaration of conformity to the requirements of the Directives is available upon request from the Authorized

Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

Compliance is indicated by the CE marking:

EU and other countries statement of radio transmitter operational frequency bands and

maximum RF power

This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the EU. The maximum transmitter EIRP

power output, including antenna gain, is ≤ 20dBm.

Notices 226

United Kingdom (UK) conformity

This product is in conformity with the protection requirements of the Radio Equipment Regulations 2017.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The UK Importer is: Lexmark International Ltd, Highﬁeld House, Foundation Park - 8 Roxborough

Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request

from the UK Importer or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.

Compliance is indicated by the UKCA marking:

UK statement of radio transmitter operational frequency bands and maximum RF power

This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the UK. The maximum transmitter EIRP

power output, including antenna gain, is ≤ 20dBm.

Federal Communications Commission (FCC) compliance information

statement

This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

The FCC Class B limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference

by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.

•Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for radio or television interference caused by using other than

recommended cables or by unauthorized changes or modiﬁcations to this equipment. Unauthorized changes

or modiﬁcations could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing

device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach

or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a

violation of FCC regulations.

Notices 227

Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

Telephone: (859) 232–2000

E-mail: regulatory@lexmark.com

Innovation, Science and Economic Development Canada compliance

statement

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Standard ICES-003.

Avis de conformité aux normes de l’Innovation, Sciences et

Développement économique Canada

Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux

équipements pouvant causer des interférences NMB-003.

日本の VCCI 規定

製品にこのマークが表示されている場合、次の要件を満たしています。

この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この

装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。

取扱説明書に従って正しい取り扱いをしてください。

VCCI-B

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,

2009/125/EC, and 2011/65/EU as amended by (EU) 2015/863 on the approximation and harmonization of the

laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed

for use within certain voltage limits, the ecodesign of energy-related products, and on the restrictions of use of

certain hazardous substances in electrical and electronic equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8

Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. The EEA/EU Importer is: Lexmark

International Technology S.à.r.l. 20, Route de Pré-Bois, ICC Building, Bloc A, CH-1215 Genève, Switzerland. A

declaration of conformity to the requirements of the Directives is available upon request from the Authorized

Notices 228

Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

This product satisﬁes the Class B limits of EN 55032 and safety requirements of EN 62368-1.

United Kingdom (UK) conformity

This product is in conformity with the protection requirements of the Electromagnetic Compatibility Regulations

2016, the Electrical Equipment (Safety) Regulations 2016, the Ecodesign for Energy-Related Products and

Energy Information (Amendment) (EU Exit) Regulations 2019, and the Restriction of the Use of Certain Hazardous

Substances in Electrical and Electronic Equipment Regulations 2012.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The UK Importer is: Lexmark International Ltd, Highﬁeld House, Foundation Park - 8 Roxborough

Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request

from the UK Importer or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.

This product satisﬁes the Class B limits of BS EN 55032 and safety requirements of BS EN 62368-1.

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,

LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER

PRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the

country-speciﬁc warranty information that came with your product.

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,

from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty

Lexmark warrants that this product:

—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts

—Is, during normal use, free from defects in material and workmanship

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for

repair or replacement (at Lexmark's option).

If this product is a feature or option, this statement applies only when that feature or option is used with the

product for which it was intended. To obtain warranty service, you may be required to present the feature or

option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to

that user for the remainder of the warranty period. You should transfer proof of original purchase and this

statement to that user.

Notices 229

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12

months later provided that the warranty period for any supplies and for any maintenance items included with

the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser

Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is

available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”

message for such item.

To obtain warranty service you may be required to present proof of original purchase. You may be required to

deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark

designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the

Lexmark designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of

the Remarketer or Lexmark. The replacement may be a new or repaired item.

The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a

repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal

obligations, restrictions, liens, and encumbrances.

As part of your warranty service and/or replacement, Lexmark may update the ﬁrmware in your printer to the

latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized

products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized

use of genuine Lexmark products will not be impacted.

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable

storage media (unless directed otherwise by Lexmark).

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area

contact Lexmark on the World Wide Web.

Remote technical support is provided for this product throughout its warranty period. For products no longer

covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of

prints produced by any product.

Warranty service does not include repair of failures caused by:

—Modiﬁcation or unauthorized attachments

—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance

—Unsuitable physical or operating environment

—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer

—Operation of a product beyond the limit of its duty cycle

—Use of printing media outside of Lexmark speciﬁcations

—Refurbishment, repair, reﬁlling or remanufacture by a third party of products, supplies or parts

—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark

Notices 230

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS

OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS

OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED

WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND

SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW

ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL

APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT

TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability

Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance

or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover

actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the

product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or

damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL

LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER

ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the

possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's

and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers

are intended beneﬁciaries of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or

limitation of incidental or consequential damages, so the limitations or exclusions contained above may not

apply to you.

This limited warranty gives you speciﬁc legal rights. You may also have other rights that vary from state to state.

Notices 231

Index

adapter plug 28

adding a shortcut

copy 60

adding hardware options

print driver 45

adding internal options

print driver 45

adding printers to a computer 43

adding shortcut

e‑mail 62

fax destination 64

ADF registration

adjusting 215

ADF separator pad

replacing 143

adjusting ADF registration 215

adjusting fax darkness 64

adjusting scanner

registration 214

adjusting the brightness

printer display 151

adjusting the brightness of the

printer display 151

adjusting toner darkness 57

AirPrint

using 52

analog fax

setting up 22

answering machine

setting up 25

assigning printer to a ring

pattern 30

attaching cables 20

automatic document feeder

(ADF)

using 58, 61, 63, 67

avoiding paper jams 185

blank pages 154

blocking junk faxes 65

canceling a print job

from the computer 57

from the printer control

panel 57

cannot connect printer to

Wi‑Fi 183

cannot open Embedded Web

Server 182

cannot receive faxes using

analog fax 207

cannot scan to a network

folder 209

cannot send e‑mails 203

cannot send or receive faxes

using analog fax 204

cannot send or receive faxes

using etherFAX 206

cannot send the fax cover page

from the computer 208

cards

copying 60

changing resolution

fax 64

checking the status of parts and

supplies 129

cleaning

exterior of the printer 145

interior of the printer 145

cleaning pick roller assembly 147

cleaning the printer 145

Cleaning the Scanner 128

cleaning the scanner 146

cleaning the touch screen 145

clearing jam

in the duplex unit 195

in the multipurpose feeder 188

in the rear door 197

in trays 192

clearing jams

in the standard bin 188

Cloud Connector proﬁle

creating 49

printing from 57

scanning to 70

collated printing does not

work 200

collating copies 59

computer

connecting to the printer 48

computer, scanning to 67

conﬁdential print jobs

conﬁguring 55

printing 56

conﬁdential print jobs do not

print 179

conﬁguring daylight saving

time 31

conﬁguring fax speaker

settings 31

conﬁguring supply

notiﬁcations 129

conﬁguring the e‑mail server

settings 31

conﬁguring Wi‑Fi Direct 47

connecting a computer to the

printer 48

connecting mobile device

to printer 48

connecting printer to distinctive

ring service 30

connecting the printer

to a wireless network 45

connecting to a wireless network

using PIN method 46

using Push Button method 46

conserving supplies 151

contacting customer support 215

control panel

using 12

copy troubleshooting

partial copies of documents or

photos 210

poor copy quality 212

scanner does not respond 214

copying

cards 60

on both sides of the paper 59

on letterhead 59

photos 58

using the automatic document

feeder (ADF) 58

using the scanner glass 58

copying dierent paper sizes 58

copying from

selected tray 58

copying multiple pages

onto a single sheet 59

Index 232

creating a Cloud Connector

proﬁle 49

creating a shortcut

copy 60

creating shortcut

e‑mail 62

fax destination 64

crooked print 165

customer support

contacting 215

cut o images 167

cut o text 167

dark print 155

date and time

fax settings 31

daylight saving time

conﬁguring 31

deactivating the Wi‑Fi

network 49

dierent paper sizes, copying 58

disabling SMTP server not set up

error 202

distinctive ring service, fax

enabling 30

documents, printing

from a computer 52

from a mobile device 52

dots on print 163

emission notices 218, 226, 228

enabling the USB port 181

enabling Wi‑Fi Direct 48

enlarging copies 59

environmental settings 150

erasing printer memory 50

etherFAX, using

setting up fax function 24

Ethernet port 20

exporting a conﬁguration ﬁle

using the Embedded Web

Server 44

EXT port 20

e‑mail

sending 61

e‑mail alerts

setting up 129

e‑mail function

setting up 31

e‑mail server

conﬁguring 31

e‑mail service providers 31

e‑mail shortcut

creating 62

e‑mail troubleshooting

cannot send e‑mails 203

e‑mailing

using the automatic document

feeder (ADF) 61

using the scanner glass 61

factory default settings

restoring 50

fax

forwarding 65

scheduling send time and

date 64

sending 63

fax darkness

adjusting 64

fax destination shortcut

creating 64

fax driver

installing 43

fax log

viewing 65

fax resolution

changing 64

fax server, using

setting up the fax function 24

fax setup

country‑ or region‑speciﬁc 28

standard telephone line

connection 25

fax speaker settings

conﬁguring 31

fax troubleshooting

caller ID is not shown 203

can send but not receive faxes

using analog fax 207

cannot send faxes using analog

fax 206

cannot send or receive faxes

using analog fax 204

cannot send or receive faxes

using etherFAX 206

cannot send the fax cover page

from the computer 208

cannot set up etherFAX 204

missing information on the fax

cover page 208

poor print quality 207

faxes

holding 65

faxing

setting the date and time 31

using the automatic document

feeder (ADF) 63

using the scanner glass 63

FCC notices 226

ﬁle types

supported 54

ﬁnding printer information 9

ﬁnding the printer serial

number 10

ﬁne lines are not printed

correctly 157

ﬁrmware, updating 44

ﬂash drive

printing from 53

scanning to 69

ﬂash drives

supported 54

folder paper 158

font sample list

printing 57

forwarding fax 65

FTP server

scanning to 68

genuine Lexmark parts and

supplies 130

genuine parts and supplies 130

gray background on prints 159

hardware options

trays 21

hardware options, adding

print driver 45

held jobs 55

printing 56

held jobs do not print 179

Hibernate mode

conﬁguring 150

holding faxes 65

home screen

customizing 12

Index 233

home screen icons

displaying 12

horizontal light bands 169

icons on the home screen

showing 12

images cut o 167

imaging unit

ordering 132

replacing 135

importing a conﬁguration ﬁle

using the Embedded Web

Server 44

incorrect margins 161

indicator light

understanding the status 13

installing the fax driver 43

installing the print driver 42

installing the printer software 42

installing trays 21

internal options, adding

print driver 45

jagged image

scanning from the ADF 213

jagged text

scanning from the ADF 213

jam locations

identifying 186

jams

avoiding 185

jams, clearing

in the automatic document

feeder 187

junk faxes

blocking 65

keyboard on the display

changing the language 12

language, changing the

keyboard on the display 12

letterhead

copying on 59

selecting 14

Lexmark Mobile Print

using 52

Lexmark ScanBack Utility

using 67

light print 161

LINE port 20

linking trays 42

loading envelopes

in the multipurpose feeder 41

loading letterhead

in the multipurpose feeder 41

loading trays 39

locating jam areas 186

locating the security slot 50

making copies 58

memory

types installed on printer 51

802.1x 120

About this Printer 82

Anonymous Data Collection 77

Certiﬁcate Management 124

Cloud Connector 127

Conﬁdential Print Setup 125

Conﬁg Menu 78

Copy Defaults 90

Custom Scan Sizes 89

Device 127

Eco‑Mode 73

Erase Temporary Data Files 126

Ethernet 114

E‑mail Defaults 103

E‑mail Setup 102

Fax 128

Fax Mode 92

Fax Server Setup 99

Fax Setup 92

Flash Drive Print 109

Flash Drive Scan 107

FTP Defaults 105

HTTP/FTP Settings 121

Image 87

IPSec 118

Layout 82

Local Accounts 124

LPD Conﬁguration 120

Media Types 90

Menu Settings Page 127

Miscellaneous 126

Network 128

Network Overview 110

Notiﬁcations 74

Out of Service Erase 81

PCL 85

PDF 84

PostScript 85

Power Management 76

Preferences 72

Print 127

Public 123

Quality 84

Remote Operator Panel 74

Restore Factory Defaults 77

Restrict external network

access 122

Schedule USB Devices 124

Setup 83

Shortcuts 127

SNMP 117

TCP/IP 116

Tray Conﬁguration 88

Troubleshooting 128

Universal Setup 88

USB 121

Visible Home Screen Icons 81

Wireless 111

Wi‑Fi Direct 114

Menu Settings Page

printing 49

missing information on the fax

cover page 208

missing print 174

mobile device

connecting to printer 48

printing from 52, 53

Mopria Print Service 52

mottled print 163

moving the printer 19, 151

multipurpose feeder

loading 41

network folder

scanning to 69

network setup page

printing 49

noise emission levels 218

Non‑Lexmark supply 184

non‑volatile memory 51

erasing 50

notices 218, 219, 220, 221, 222,

226, 228

Index 234

ordering

toner cartridge 130

ordering supplies

imaging unit 132

paper

letterhead 14

preprinted forms 14

selecting 13

unacceptable 14

Universal size setting 39

paper characteristics 13

paper guidelines 13

paper jam

in the rear door 197

in trays 192

paper jam in the automatic

document feeder 187

paper jam in the duplex unit 195

paper jam in the multipurpose

feeder 188

paper jam in the standard

bin 188

paper jam, clearing

in the automatic document

feeder 187

in the standard bin 188

paper jams

avoiding 185

location 186

paper sizes, supported 15

paper types, supported 17

paper weights, supported 18

parts of the printer 11

parts status

checking 129

personal identiﬁcation number

method 46

photos

copying 58

pick roller assembly

cleaning 147

replacing 138

placing separator sheets 57

poor fax print quality 207

power cord socket 20

power save modes

conﬁguring 150

preprinted forms

selecting 14

print driver

hardware options, adding 45

installing 42

print job

canceling from the

computer 57

canceling from the printer

control panel 57

print jobs

storing 55

print jobs not printed 176

print quality problems 153

Print Quality Test Pages 128

print quality troubleshooting

blank or white pages 154

crooked print 165

dark print 155

ﬁne lines are not printed

correctly 157

folded or wrinkled paper 158

gray background on prints 159

horizontal light bands 169

light print 161

mottled print and dots 163

paper curl 164

repeating defects 175

skewed print 165

solid black pages 166

text or images cut o 167

toner easily rubs o 168

vertical dark bands 172

vertical dark lines or streaks 173

vertical dark streaks with print

missing 174

vertical light bands 170

vertical white lines 171

print troubleshooting

collated printing does not

work 200

conﬁdential and other held

documents do not print 179

envelope seals when

printing 200

incorrect margins 161

jammed pages are not

reprinted 202

job prints from the wrong

tray 178

job prints on the wrong

paper 178

paper frequently jams 201

print jobs do not print 176

print quality problems 153

slow printing 177

tray linking does not work 201

unable to read ﬂash drive 181

printer

minimum clearances 19

selecting a location 19

shipping 152

printer conﬁguration 11

printer display

adjusting the brightness 151

printer information

ﬁnding 9

printer is not responding 180

printer memory

erasing 50

printer menus 71

printer messages

Non‑Lexmark supply 184

Replace cartridge, printer region

mismatch 184

printer ports 20

printer settings

restoring factory default 50

printer software

installing 42

printer status 13

printing

conﬁdential print jobs 56

font sample list 57

from a Cloud Connector

proﬁle 57

from a computer 52

from a ﬂash drive 53

from a mobile device 52, 53

held jobs 56

Menu Settings Page 49

network setup page 49

using Mopria Print Service 52

using Wi‑Fi Direct 53

printing a font sample list 57

printing a network setup

page 49

printing from a computer 52

printing from a ﬂash drive 53

Push Button method 46

recycling

Lexmark packaging 216

Index 235

Lexmark products 216

reducing copies 59

removing paper jam

in the duplex unit 195

in the multipurpose feeder 188

in the rear door 197

in trays 192

repeat print jobs 55

repeating defects on print 175

Replace cartridge, printer region

mismatch 184

replacing parts

ADF separator pad 143

pick roller assembly 138

tray 138

tray separator roller 142

replacing supplies

imaging unit 135

toner cartridge 132

reports

printer status 129

printer usage 129

resetting

supply usage counters 184

resetting supply usage

counters 145

restoring factory default

settings 50

RJ‑11 adapter 28

safety information 7, 8

saving paper 59

saving toner 59

scan troubleshooting

cannot scan to a computer 208

cannot scan to network

folder 209

jagged image when scanning

from the ADF 213

jagged text when scanning from

the ADF 213

partial copies of documents or

photos 210

poor copy quality 212

scan job was not successful 211

scanner does not respond 214

scanning freezes the

computer 213

scanning takes too long 213

vertical dark streaks on output

when scanning from the

ADF 212

scanner

cleaning 146

scanner does not close 213

scanner glass

using 58, 61, 63, 67

scanner registration

adjusting 214

scanning

to a Cloud Connector proﬁle 70

to a computer 67

to a network folder 69

to an FTP server 68

to ﬂash drive 69

using the automatic document

feeder (ADF) 67

using the scanner glass 67

scanning from ADF

jagged image 213

jagged text 213

scanning quality problem 212

scheduling a fax 64

security slot

locating 50

selecting a location for the

printer 19

sending e‑mail 61

sending fax 63

separator sheets

placing 57

serial number, printer

ﬁnding 10

setting the paper size 39

setting the paper type 39

setting the Universal paper

size 39

setting up

analog fax 22

setting up e‑mail alerts 129

setting up fax

country‑ or region‑speciﬁc 28

standard telephone line

connection 25

setting up fax function using

etherFAX 24

setting up the fax function using

fax server 24

shipping the printer 152

shortcut, creating

e‑mail 62

fax destination 64

shortcut, creating a

copy 60

skewed print 165

Sleep mode

conﬁguring 150

slow printing 177

SMTP server not set up error

disabling 202

SMTP settings

conﬁguring 31

solid black pages 166

sorting multiple copies 59

statement of volatility 51

storing paper 15

supplies

conserving 151

supplies status

checking 129

supplies, ordering

toner cartridge 130

supply notiﬁcations

conﬁguring 129

supply usage counters

resetting 145, 184

supported fax 22

supported ﬁle types 54

supported ﬂash drives 54

supported paper sizes 15

supported paper types 17

supported paper weights 18

text cut o 167

toner cartridge

ordering 130

replacing 132

toner darkness

adjusting 57

toner easily rubs o 168

touch screen

cleaning 145

tray separator roller

replacing 142

trays

installing 21

linking 42

loading 39

replacing 138

unlinking 42

Index 236

troubleshooting

cannot connect printer to

Wi‑Fi 183

cannot open Embedded Web

Server 182

print quality problems 153

printer is not responding 180

SMTP server not set up

error 202

troubleshooting, copy

partial copies of documents or

photos 210

poor copy quality 212

scanner does not close 213

scanner does not respond 214

troubleshooting, e‑mail

cannot send e‑mails 203

troubleshooting, fax

caller ID is not shown 203

can send but not receive faxes

using analog fax 207

cannot send faxes using analog

fax 206

cannot send or receive faxes

using analog fax 204

cannot send or receive faxes

using etherFAX 206

cannot send the fax cover page

from the computer 208

cannot set up etherFAX 204

missing information on the fax

cover page 208

poor print quality 207

troubleshooting, print

collated printing does not

work 200

conﬁdential and other held

documents do not print 179

envelope seals when

printing 200

incorrect margins 161

jammed pages are not

reprinted 202

job prints from the wrong

tray 178

job prints on the wrong

paper 178

paper frequently jams 201

print jobs do not print 176

slow printing 177

tray linking does not work 201

troubleshooting, print quality

blank or white pages 154

crooked print 165

dark print 155

ﬁne lines are not printed

correctly 157

folded or wrinkled paper 158

gray background on prints 159

horizontal light bands 169

light print 161

mottled print and dots 163

paper curl 164

repeating defects 175

skewed print 165

solid black pages 166

text or images cut o 167

toner easily rubs o 168

vertical dark bands 172

vertical dark lines or streaks 173

vertical dark streaks with print

missing 174

vertical light bands 170

vertical white lines 171

troubleshooting, scan

cannot scan to a computer 208

cannot scan to a network

folder 209

jagged image when scanning

from the ADF 213

jagged text when scanning from

the ADF 213

partial copies of documents or

photos 210

poor copy quality 212

scan job was not successful 211

scanner does not close 213

scanner does not respond 214

vertical dark streaks on output

when scanning from the

ADF 212

two‑sided copying 59

unable to read ﬂash drive

troubleshooting, print 181

Universal paper size

setting 39

unlinking trays 42

updating ﬁrmware 44

USB port

enabling 181

USB printer port 20

using genuine Lexmark parts and

supplies 130

using the ADF

copying 58

using the automatic document

feeder (ADF) 58, 61, 63, 67

using the control panel 12

using the scanner

glass 58, 61, 63, 67

copying 58

verify print jobs 55

vertical dark bands 172

vertical dark lines on prints 173

vertical dark streaks 174

vertical dark streaks on output

when scanning from the ADF 212

vertical light bands 170

vertical streaks on prints 173

vertical white lines 171

viewing a fax log 65

viewing reports 129

volatile memory 51

erasing 50

volatility

statement of 51

white lines 171

white pages 154

wireless network

connecting the printer to 45

Wi‑Fi Protected Setup 46

wireless networking 45

Wi‑Fi Direct

conﬁguring 47

enabling 48

printing from a mobile

device 53

Wi‑Fi network

deactivating 49

Wi‑Fi Protected Setup

wireless network 46

wrinkled paper 158

Index 237

Table of Contents

Lexmark MX431adn User Manual

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