Table of Contents
- Contents
- Safety information
- Learning about the printer
- Setting up and using the home screen applications
- Setting up and using the accessibility features
- Loading paper and specialty media
- Paper support
- Printing
- Copying
- E-mailing
- Faxing
- Scanning
- Understanding the printer menus
- Securing the printer
- Maintaining the printer
- Adjusting the speaker volume
- Networking
- Connecting the printer to a Wi-Fi network
- Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)
- Connecting a mobile device to the printer wireless network
- Deactivating the Wi-Fi network
- Changing the printer port settings after installing an internal solutions port
- Setting up serial printing (Windows only)
- Cleaning printer parts
- Ordering parts and supplies
- Replacing parts and supplies
- Moving the printer
- Saving energy and paper
- Recycling
- Clearing jams
- Troubleshooting
- Network connection problems
- Hardware options problems
- Issues with supplies
- Paper feed problems
- Printing problems
- Print quality is poor
- Blank or white pages
- Dark print
- Fine lines are not printed correctly
- Folded or wrinkled paper
- Gray background
- Horizontal light bands
- Incorrect margins
- Light print
- Mottled print and dots
- Paper curl
- Print crooked or skewed
- Repeating defects
- Solid black pages
- Text or images cut off
- Toner easily rubs off
- Vertical dark bands
- Vertical dark lines or streaks
- Vertical dark streaks with print missing
- Vertical light bands
- Vertical white lines
- Confidential and other held documents do not print
- Slow printing
- Print jobs do not print
- Adjusting toner darkness
- The printer is not responding
- Job prints from the wrong tray or on the wrong paper
- Print quality is poor
- Faxing problems
- Scanning problems
- Cannot scan from a computer
- Partial copies of document or photo
- Poor copy quality
- Vertical dark streaks on output when scanning from the ADF
- Scan job was not successful
- Scanner does not close
- Scanning takes too long or freezes the computer
- Scanner does not respond
- Adjusting scanner registration
- Adjusting ADF registration
- Contacting customer support
- Upgrading and migrating
- Notices
- Product information
- Edition notice
- GOVERNMENT END USERS
- Trademarks
- Licensing notices
- Noise emission levels
- Waste from Electrical and Electronic Equipment (WEEE) directive
- India E-Waste notice
- Product disposal
- Returning Lexmark cartridges for reuse or recycling
- Static sensitivity notice
- ENERGY STAR
- Temperature information
- Laser notice
- Power consumption
- Regulatory notices for telecommunication terminal equipment
- Notice to users of the US telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users of the New Zealand telephone network
- Japanese telecom notice
- Regulatory notices for wireless products
- Modular component notice
- Exposure to radio frequency radiation
- Industry Canada (Canada)
- European Community (EC) directives conformity
- Federal Communications Commission (FCC) compliance information statement
- Notice to users of Class A products in Brazil
- European Community (EC) directives conformity
- Radio interference notice
- STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
- Index
Lexmark MX622adhe User Manual
Displayed below is the user manual for MX622adhe by Lexmark which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
Contents
Safety information.........................................................................................7
Conventions...........................................................................................................................................................7
Product statements..............................................................................................................................................7
Learning about the printer......................................................................... 10
Finding information about the printer...........................................................................................................10
Selecting a location for the printer................................................................................................................. 11
Printer configurations........................................................................................................................................ 13
Attaching cables................................................................................................................................................. 14
Using the control panel.................................................................................................................................... 15
Understanding the status of the power button and indicator light.......................................................15
Setting up and using the home screen applications.............................. 17
Using the home screen.....................................................................................................................................17
Customizing the home screen........................................................................................................................18
Setting up Card Copy........................................................................................................................................18
Creating a shortcut............................................................................................................................................ 18
Using Display Customization.......................................................................................................................... 19
Configuring Eco‑Settings................................................................................................................................. 19
Using Customer Support.................................................................................................................................20
Using QR Code Generator..............................................................................................................................20
Setting up Scan Center....................................................................................................................................20
Setting up Device Quotas...............................................................................................................................20
Managing bookmarks........................................................................................................................................21
Managing contacts............................................................................................................................................22
Setting up and using the accessibility features..................................... 24
Enabling Magnification mode.........................................................................................................................24
Activating Voice Guidance..............................................................................................................................24
Navigating the screen using gestures.........................................................................................................24
Adjusting the Voice Guidance speech rate................................................................................................25
Using the keyboard on the display...............................................................................................................25
Enabling spoken passwords or personal identification numbers........................................................ 25
Contents 2
Loading paper and specialty media......................................................... 26
Setting the paper size and type.................................................................................................................... 26
Configuring Universal paper settings.......................................................................................................... 26
Loading trays...................................................................................................................................................... 26
Loading the multipurpose feeder................................................................................................................. 28
Linking trays........................................................................................................................................................29
Paper support..............................................................................................30
Supported paper sizes.....................................................................................................................................30
Supported paper types....................................................................................................................................32
Supported paper weights............................................................................................................................... 32
Printing.........................................................................................................33
Printing from a computer.................................................................................................................................33
Printing from a mobile device........................................................................................................................ 33
Printing from a flash drive............................................................................................................................... 35
Supported flash drives and file types.......................................................................................................... 36
Configuring confidential jobs......................................................................................................................... 37
Printing confidential and other held jobs.................................................................................................... 37
Printing a font sample list................................................................................................................................ 38
Printing a directory list......................................................................................................................................38
Canceling a print job.........................................................................................................................................38
Copying........................................................................................................40
Using the automatic document feeder and scanner glass.................................................................... 40
Making copies....................................................................................................................................................40
Copying photos................................................................................................................................................. 40
Copying on letterhead...................................................................................................................................... 41
Copying on both sides of the paper..............................................................................................................41
Reducing or enlarging copies......................................................................................................................... 41
Collating copies.................................................................................................................................................. 41
Placing separator sheets between copies.................................................................................................. 41
Copying multiple pages onto a single sheet............................................................................................. 42
Creating a copy shortcut................................................................................................................................. 42
E-mailing...................................................................................................... 43
Using the automatic document feeder and scanner glass.................................................................... 43
Contents 3
Configuring the SMTP server for e‑mail...................................................................................................... 43
Sending an e-mail..............................................................................................................................................44
Creating an e-mail shortcut.............................................................................................................................44
Faxing...........................................................................................................45
Setting up the printer to fax............................................................................................................................45
Sending a fax......................................................................................................................................................52
Scheduling a fax................................................................................................................................................ 52
Creating a fax destination shortcut...............................................................................................................53
Changing the fax resolution........................................................................................................................... 53
Adjusting the fax darkness............................................................................................................................. 53
Printing a fax log................................................................................................................................................53
Blocking junk faxes........................................................................................................................................... 53
Holding faxes......................................................................................................................................................53
Forwarding a fax................................................................................................................................................54
Scanning...................................................................................................... 55
Using the automatic document feeder and scanner glass.................................................................... 55
Scanning to an FTP server..............................................................................................................................55
Creating an FTP shortcut................................................................................................................................ 55
Scanning to a flash drive.................................................................................................................................56
Scanning to a fax server.................................................................................................................................. 57
Sending scanned documents to a computer.............................................................................................57
Understanding the printer menus............................................................58
Menu map........................................................................................................................................................... 58
Device.................................................................................................................................................................. 59
Print....................................................................................................................................................................... 72
Paper......................................................................................................................................................................81
Copy......................................................................................................................................................................83
Fax......................................................................................................................................................................... 87
E-mail..................................................................................................................................................................... 91
FTP........................................................................................................................................................................ 97
USB Drive............................................................................................................................................................101
Network/Ports...................................................................................................................................................106
Security................................................................................................................................................................118
Reports............................................................................................................................................................... 126
Contents 4
Help..................................................................................................................................................................... 127
Troubleshooting............................................................................................................................................... 128
Printing the Menu Settings Page................................................................................................................. 128
Securing the printer..................................................................................129
Locating the security slot...............................................................................................................................129
Erasing printer memory..................................................................................................................................129
Erasing printer hard disk memory............................................................................................................... 129
Encrypting the printer hard disk...................................................................................................................130
Restoring factory default settings................................................................................................................130
Statement of Volatility.....................................................................................................................................130
Maintaining the printer.............................................................................132
Adjusting the speaker volume......................................................................................................................132
Networking........................................................................................................................................................ 133
Cleaning printer parts..................................................................................................................................... 136
Ordering parts and supplies......................................................................................................................... 139
Replacing parts and supplies........................................................................................................................143
Moving the printer........................................................................................................................................... 158
Saving energy and paper.............................................................................................................................. 158
Recycling............................................................................................................................................................159
Clearing jams..............................................................................................161
Avoiding jams.................................................................................................................................................... 161
Identifying jam locations................................................................................................................................ 162
Paper jam in door A.........................................................................................................................................163
Paper jam in the rear door.............................................................................................................................167
Paper jam in the standard bin.......................................................................................................................168
Paper jam in the duplex unit......................................................................................................................... 169
Paper jam in trays.............................................................................................................................................170
Paper jam in the multipurpose feeder........................................................................................................170
Paper jam in the automatic document feeder........................................................................................... 171
Paper jam in the finisher.................................................................................................................................172
Staple jam in the finisher................................................................................................................................174
Troubleshooting........................................................................................ 176
Network connection problems.....................................................................................................................176
Contents 5
Hardware options problems..........................................................................................................................178
Issues with supplies........................................................................................................................................ 180
Paper feed problems....................................................................................................................................... 181
Printing problems.............................................................................................................................................184
Faxing problems...............................................................................................................................................213
Scanning problems......................................................................................................................................... 216
Contacting customer support......................................................................................................................220
Upgrading and migrating.........................................................................221
Hardware........................................................................................................................................................... 221
Software............................................................................................................................................................ 235
Firmware........................................................................................................................................................... 235
Notices....................................................................................................... 237
Index........................................................................................................... 251
Contents 6
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Safety information 7
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
•If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
Safety information 8
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Safety information 9
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
•Connecting the printer
•Installing the printer software
See the setup documentation that came with the
printer or go to http://support.lexmark.com.
More setup and instructions for using the printer:
•Selecting and storing paper and specialty media
•Loading paper
•Configuring printer settings
•Viewing and printing documents and photos
•Setting up and using the printer software
•Configuring the printer on a network
•Caring for and maintaining the printer
•Troubleshooting and solving problems
Information Center—Go to
http://infoserve.lexmark.com.
Help Menu Pages—Access the guides on the
printer firmware or go to
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
Help using the printer software Help for Microsoft® Windows® or Macintosh
operating systems—Open a printer software
program or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
•Help is automatically installed with the printer
software.
•Depending on the operating system, the
printer software is located in the printer
program folder or on the desktop.
Learning about the printer 10
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
•Documentation
•Driver downloads
•Live chat support
•E‑mail support
•Voice support
Go to http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
•Place and date of purchase
•Machine type and serial number
•Safety information
•Regulatory information
•Warranty information
•Environmental information
Warranty information varies by country or region:
•In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
•In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Selecting a location for the printer
•Leave enough room to open trays, covers, and doors and to install hardware options.
•Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
Learning about the printer 11
•Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Clean, dry, and free of dust
–Away from stray staples and paper clips
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight and humidity extremes
•Observe the recommended temperatures and avoid fluctuations.
Ambient temperature 10 to 32°C (50 to 90°F)
Storage temperature 0 to 40°C (32 to 104°F)
•Allow the following recommended amount of space around the printer for proper ventilation:
1Top 800 mm (32 in.)
2Rear 203 mm (8 in.)
3Right side 305 mm (12 in.)
4Front 510 mm (20 in.)
Note: The minimum space needed in front of the printer is 76 mm (3 in.).
5Left side 203 mm (8 in.)
Learning about the printer 12
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
You can configure your printer by adding optional 250‑ or 550‑sheet trays. For more information, see “Installing
optional trays” on page 234.
1Control panel
2Automatic document feeder (ADF)
3Standard bin
4Optional staple finisher
Note: Only a technical service representative can install this option.
5Controller board access cover
6Standard 550‑sheet tray
7Optional 250‑ or 550‑sheet tray
8Multipurpose feeder
9Door A
Learning about the printer 13
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Use the To
1Power cord socket Connect the printer to an electrical outlet.
2Ethernet port Connect the printer to an Ethernet network.
3LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line
to send and receive faxes.
4USB port Attach a keyboard or any compatible option.
5USB printer port Connect the printer to a computer.
Learning about the printer 14
Using the control panel
Use the To
1Display •View printer messages and supply status.
•Set up and operate the printer.
2Home button Go to the home screen.
3Power button Turn on or turn o the printer.
Note: To t urn o the printer, press and hold the power button for five seconds.
4Numeric keypad Enter numbers or symbols in an input field.
5Pause button Place a dial pause in a fax number.
6Start button Start a job, depending on which mode is selected.
7Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
8Stop or Cancel button Stop the current printer task.
9Backspace button Move the cursor backward and delete a character in an input field.
10 Indicator light Check the status of the printer.
11 Volume buttons Adjust the speaker volume.
12 Speaker port Attach a speaker.
Understanding the status of the power button and
indicator light
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Learning about the printer 15
Indicator light Printer status
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Hibernate mode.
Learning about the printer 16
Setting up and using the home screen
applications
Note: These applications are supported only in some printer models.
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Touch To
1Copy Make copies.
2E‑mail Send e‑mails.
3Settings Access the printer menus.
4Fax Send fax.
5Address Book Manage a contact list that other applications on the printer can access.
6Status/Supplies •Show a printer warning or error message whenever the printer requires intervention
to continue processing.
•View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
7USB Drive •Print photos and documents from a flash drive.
•Scan photos and documents to a flash drive
8Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
9Held Jobs Show the print jobs that are held in the printer memory.
Setting up and using the home screen applications 17
Touch To
10 Shortcut Center Organize all shortcuts.
11 App Profiles Access application profiles.
12 Scan Profiles Scan and save documents directly to the computer.
13 FTP Scan and save documents directly to an FTP server.
14 Bookmarks Organize all bookmarks.
15 Change Language Change the language on the display.
Customizing the home screen
1From the control panel, touch Settings > Device > Visible Home Screen Icons.
2Select the icons that you want to appear on the home screen.
3Apply the changes.
Setting up Card Copy
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Apps > Card Copy > Configure.
Notes:
•Make sure that Display Icon is enabled.
•Make sure that E‑mail Settings and Network Share Settings are configured.
•When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and
400 dpi for black and white.
•When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color
and 300 dpi for black and white.
3Apply the changes.
Note: You need a printer hard disk to scan multiple cards.
Creating a shortcut
1From the home screen, touch Shortcut Center.
Note: The icon and name may have been changed. For more information, contact your administrator.
2Select a printer function, and then touch Create Shortcut.
Note: The Secure E‑mail function is not supported.
Setting up and using the home screen applications 18
3Configure the settings, and then touch Save.
4Type a unique shortcut name.
Note: To avoid clipped names on the home screen, type only up to 25 characters.
5Touc h OK.
The application automatically generates a unique shortcut number. To launch the shortcut, press # and then
the shortcut number.
Using Display Customization
Before using the application, make sure to do the following:
•From the Embedded Web Server, click Apps > Display Customization > Configure.
•Enable and configure the screen saver, slideshow, and wallpaper settings.
Managing screen saver and slide show images
1From the Screen Saver and Slideshow Images section, add, edit, or delete an image.
Notes:
•You can add up to 10 images.
•When enabled, the status icons appear on the screen saver only when there are errors, warnings, or
cloud‑based notifications.
2Apply the changes.
Changing the wallpaper image
1From the home screen, touch Change Wallpaper.
2Select an image to use.
3Apply the changes.
Running a slide show from a flash drive
1Insert a flash drive into the USB port.
2From the home screen, touch Slideshow.
Images appear in alphabetical order.
Note: You c a n r em ov e t he flash drive after the slide show starts, but the images are not stored in the
printer. If the slide show stops, then insert the flash drive again to view the images.
Configuring Eco‑Settings
1From the home screen, touch Eco‑Settings.
2Configure Eco‑Mode or Schedule Power Modes.
3Apply the changes.
Setting up and using the home screen applications 19
Using Customer Support
1From the home screen, touch Customer Support.
2Print or e‑mail the information.
Note: For information on configuring the application settings, see the Customer Support Administrator’s
Guide.
Using QR Code Generator
You may need administrative rights to access the application.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Apps > QR Code Generator > Configure.
3Do either of the following:
•Select a default QR code value.
•Type a QR code value.
4Apply the changes.
Setting up Scan Center
1From the home screen, touch Scan Center.
2Select and create a destination, and then configure the settings.
Notes:
•When creating a network destination, make sure to validate and adjust the settings until no errors
occur.
•Only destinations created from the Embedded Web Server are saved. For more information, see the
documentation that came with the solution.
3Apply the changes.
Setting up Device Quotas
You may need administrative rights to access the application.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Setting up and using the home screen applications 20
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Apps > Device Quotas > Configure.
3From the User Accounts section, add or edit a user, and then set the user quota.
4Apply the changes.
Note: For information on how to configure the application and its security settings, see the Device
Quotas Administrator’s Guide.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Bookmarks > Add Bookmark, and then type a bookmark name.
3Select an Address protocol type, and then do one of the following:
•For HTTP and HTTPS, type the URL that you want to bookmark.
•For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server certificate, see the help information for your web browser.
•For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
•For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
•If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages.
Other file types such as DOCX and XLXS are supported in some printer models.
4Click Save.
Creating folders
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Setting up and using the home screen applications 21
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Bookmarks > Add Folder, and then type a folder name.
Note: To limit access to the folder, enter a PIN.
3Click Save.
Note: You can create folders or bookmarks inside a folder. To create a bookmark, see “Creating bookmarks”
on page 21.
Managing contacts
Adding contacts
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3From the Contacts section, add a contact.
Note: You can assign the contact to one or more groups.
4If necessary, specify a login method to allow application access.
5Apply the changes.
Adding groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3From the Contact Groups section, add a group name.
Note: You can assign one or more contacts to the group.
4Apply the changes.
Editing contacts or groups
1Open a web browser, and then type the printer IP address in the address field.
Setting up and using the home screen applications 22
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3Do either of the following:
•From the Contacts section, click a contact name, and then edit the information.
•From the Contact Groups section, click a group name, and then edit the information.
4Apply the changes.
Deleting contacts or groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3Do either of the following:
•From the Contacts section, select a contact that you want to delete.
•From the Contact Groups section, select a group name that you want to delete.
Setting up and using the home screen applications 23
Setting up and using the accessibility features
Note: For more information on the accessibility features of your printer model, see the Accessibility Guide at
http://support.lexmark.com.
Enabling Magnification mode
1From the control panel, press and hold the 5 key until you hear a voice message.
2Select Magnification mode.
3Select OK.
For more information on navigating a magnified screen, see “Navigating the screen using gestures” on
page 24.
Activating Voice Guidance
From the control panel
1Press and hold the 5 key until you hear a voice message.
2Select OK.
From the keyboard
1Press and hold the 5 key until you hear a voice message.
2Press Tab to navigate the focus cursor to the OK button, and then press Enter.
Notes:
•Voice Guidance is also activated when you insert headphones into the headphone jack.
•To adjust the volume, use the volume buttons at the bottom part of the control panel.
Navigating the screen using gestures
Notes:
•The gestures are applicable only when Voice Guidance is activated.
•Enable Magnification to use the zoom and pan gestures.
•Use a physical keyboard to type characters and adjust certain settings.
Gesture Function
Double‑tap Select an option or item on the screen.
Triple‑tap Zoom in or zoom out text and images.
Swipe right or swipe down Move to the next item on the screen.
Swipe left or swipe up Move to the previous item on the screen.
Setting up and using the accessibility features 24
Gesture Function
Pan Access parts of the zoomed image that are beyond the limits of the screen.
Note: This gesture requires the use of two fingers to drag across a zoomed
image.
Swipe up then left Exit an application and return to the home screen.
Swipe down then left •Cancel a job.
•Go back to the previous setting.
•Exit the screen that appears without changing any setting or value.
Swipe up then down Repeat a spoken prompt.
Adjusting the Voice Guidance speech rate
1From the home screen, select Settings > Device > Accessibility > Speech Rate.
2Select the speech rate.
Using the keyboard on the display
Do one or more of the following:
•Drag a finger over the key to announce the character.
•Lift the finger to enter or type the character in the field.
•Select Backspace to delete characters.
•To hear the content in the input field, select Tab, and then select Shift + Tab.
Enabling spoken passwords or personal identification
numbers
1From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.
2Enable the setting.
Setting up and using the accessibility features 25
Loading paper and specialty media
Setting the paper size and type
1From the home screen, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
2Set the paper size and type.
Configuring Universal paper settings
1From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2Configure the settings.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1Remove the tray.
Note: To avoid paper jams, do not remove trays while the printer is busy.
Loading paper and specialty media 26
2Adjust the paper guides to match the size of the paper that you are loading.
3Flex, fan, and align the paper edges before loading.
4Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly
against the paper.
Notes:
•Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided
printing.
•Load letterhead faceup with the bottom edge of the sheet toward the front of the tray for two‑sided
printing.
•Do not slide paper into the tray.
•To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
5Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
Loading paper and specialty media 27
Loading the multipurpose feeder
1Open the multipurpose feeder.
2Adjust the guide to match the size of the paper that you are loading.
3Flex, fan, and align the paper edges before loading.
4Load paper with the printable side faceup.
Notes:
•Load letterhead faceup with the top edge of the sheet toward the front of the tray for one‑sided
printing.
•Load letterhead facedown with the bottom edge of the sheet toward the front of the tray for
two‑sided printing.
Loading paper and specialty media 28
•Load envelopes with the flap facedown on the left side.
•Load European envelopes with the flap facedown and entering the printer first.
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings,
or self‑stick adhesives.
5From the control panel, set the paper size and paper type to match the paper loaded.
Linking trays
1From the home screen, touch Settings > Paper > Tray Configuration > select a paper source.
2Set the same paper size and paper type for the trays that you are linking.
3From the home screen, touch Settings > Device > Maintenance > Config Menu > Tray Configuration >
Tray Linking.
4Touc h Automatic.
To unlink trays, make sure that no trays have the same paper size and paper type settings.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
Loading paper and specialty media 29
Paper support
Supported paper sizes
Paper size Standard
550‑sheet
tray
Optional
250‑ or
550‑sheet
tray
Multipurpose
feeder
Two‑sided
printing
ADF Scanner
glass
A4
210 x 297 mm
(8.3 x 11.7 in.)
A5
210 x 148 mm
(8.3 x 5.8 in.)
X
A5 LEF
148 x 210 mm
(5.8 x 8.3 in.)
X X
A6
105 x 148 mm
(4.1 x 5.8 in.)
X X
JIS B5
182 x 257 mm
(7.2 x 10.1 in.)
X
Oficio (Mexico)
216 x 340 mm
(8.5 x 13.4 in.)
Hagaki
100 x 148 mm
(3.9 x 5.8 in.)
XX XX
Business card
50.8 x 88.9 mm
(2 x 3.5 in.)
XX XXX
Statement
140 x 216 mm
(5.5 x 8.5 in.)
X
Executive
184 x 267 mm
(7.3 x 10.5 in.)
X
* Supports paper only with sizes ranging from 105 x 139 mm to 217 x 356 mm (4.13 x 5.47 in. to 8.5 x 14 in.).
Paper support 30
Paper size Standard
550‑sheet
tray
Optional
250‑ or
550‑sheet
tray
Multipurpose
feeder
Two‑sided
printing
ADF Scanner
glass
Letter
216 x 279 mm
(8.5 x 11 in.)
Legal
216 x 356 mm
(8.5 x 14 in.)
Folio
216 x 330 mm
(8.5 x 13 in.)
Universal
76.2 x 127 mm to
216 x 356 mm
(3 x 5 in. to 8.5 x 14 in.)
X*
7 3/4 Envelope
(Monarch)
98 x 191 mm
(3.9 x 7.5 in.)
XX XX
9 Envelope
98 x 225 mm
(3.9 x 8.9 in.)
XX XX
10 Envelope
105 x 241 mm
(4.1 x 9.5 in.)
XX XX
DL Envelope
110 x 220 mm
(4.3 x 8.7 in.)
XX XX
C5 Envelope
162 x 229 mm
(6.4 x 9 in.)
XX XX
B5 Envelope
176 x 250 mm
(6.9 x 9.8 in.)
XX XX
Other Envelope
76.2 x 127 mm to
216 x 356 mm
( 3 x 5 in. to 8.5 x 14 in.)
XX XX
* Supports paper only with sizes ranging from 105 x 139 mm to 217 x 356 mm (4.13 x 5.47 in. to 8.5 x 14 in.).
Paper support 31
Supported paper types
Paper type Tray Multipurpose
feeder
Two‑sided
printing
ADF Scanner glass
Plain paper
Card stock X XX
Transparency XX
Recycled
Paper labels1XX
Bond2
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper2
Rough/Cotton
Envelope X XX
Rough envelope X XX
1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print
20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.
2 Bond and Heavy Paper are supported in two‑sided printing up to 90‑g/m2 (24‑lb) paper weight.
Supported paper weights
Tray Multipurpose feeder Two‑sided printing ADF
Paper weight 60–120 g/m2
(16–32 lb)
60–216 g/m2
(16–58 lb)
60–90 g/m2
(16–24 lb)
52–120 g/m2
(14–32 lb)
Paper support 32
Printing
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1From the document that you are trying to print, open the Print dialog.
2If necessary, adjust the settings.
3Print the document.
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2Select a printer.
3Print the document.
Printing from a mobile device using Google Cloud Print
Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print‑ready printer.
Before you begin, make sure that:
•The printer is registered to the Google Cloud Print server.
•The Cloud Print plugin is downloaded from the Google PlayTM store and is enabled in the mobile device.
1From your AndroidTM mobile device, open a document or select a document from your file manager.
2Tap > Print.
3Select a printer, and then tap .
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It
allows you to print directly to any Mopria‑certified printer.
Printing 33
Note: Make sure that you download the Mopria Print Service application from the Google Play store and
enable it in the mobile device.
1From your Android mobile device, launch a compatible application or select a document from your file
manager.
2Tap > Print.
3Select a printer, and then adjust the settings, if necessary.
4Tap .
Printing from a mobile device using AirPrint
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices
to an AirPrint‑certified printer.
Notes:
•Make sure that the Apple device and the printer are connected to the same network. If the network has
multiple wireless hubs, then make sure that both devices are connected to the same subnet.
•This application is supported only in some Apple devices.
1From your mobile device, select a document from your file manager or launch a compatible application.
2Tap > Print.
3Select a printer, and then adjust the settings, if necessary.
4Print the document.
Printing from a mobile device using Wi‑Fi Direct®
Wi‑Fi Direct® is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see “Connecting a mobile device to the printer wireless network” on page 134.
1From your mobile device, launch a compatible application or select a document from your file manager.
2Depending on your mobile device, do one of the following:
•Tap > Print.
•Tap > Print.
•Tap > Print.
3Select a printer, and then adjust the settings, if necessary.
4Print the document.
Printing 34
Printing from a flash drive
1Insert the flash drive.
Notes:
•If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
•If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2From the display, touch the document that you want to print.
If necessary, configure other print settings.
3Send the print job.
To print another document, touch USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Printing 35
Supported flash drives and file types
Flash drives
•Lexar JumpDrive S70 (16GB and 32GB)
•SanDisk Cruzer (16GB and 32GB)
•PNY Attache (16GB and 32GB)
Notes:
–The printer supports high‑speed USB flash drives with full‑speed standard.
–USB flash drives must support the File Allocation Table (FAT) system.
File types
Documents
•PDF (version 1.7 or earlier)
•XPS
•Microsoft file formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
Images
•.dcx
•.gif
•.JPEG or .jpg
•.bmp
•.pcx
•.TIFF or .tif
•.webp
Printing 36
Configuring confidential jobs
1From the control panel, navigate to:
Settings > Security > Confidential Print Setup
2Configure the settings.
Use To
Max Invalid PIN Set the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job
Expiration
Set the expiration time for confidential print jobs.
Note: Confidential held jobs are stored in the printer until they are released or
deleted manually.
Repeat Job Expiration Set the expiration time for a repeat print job.
Note: Repeat held jobs are stored in the printer memory for reprinting.
Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining
copies.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Reserve Job Expiration Set the expiration time that the printer stores print jobs.
Note: Reserve held jobs are automatically deleted after printing.
Require All Jobs to be
Held
Set the printer to hold all print jobs.
Keep duplicate
documents
Set the printer to print all documents with the same file name.
Printing confidential and other held jobs
For Windows users
1With a document open, click File > Print.
2Click Properties, Preferences, Options, or Setup.
3Click Print and Hold.
4Select Use Print and Hold, and then assign a user name.
5Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then enter a four‑digit PIN.
6Click OK or Print.
Printing 37
7From the printer home screen, release the print job.
•For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
•For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
For Macintosh users
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2From the print options or Copies & Pages menu, choose Job Routing.
3Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then assign a user name and a four‑digit PIN.
4Click OK or Print.
5From the printer home screen, release the print job.
•For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
•For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
Printing a font sample list
1From the home screen, touch Settings > Reports > Print > Print Fonts.
2Touc h PCL Fonts or PS Fonts.
Printing a directory list
From the home screen, touch Settings > Reports > Print > Print Directory.
Canceling a print job
From the printer control panel
1From the home screen, touch Job Queue.
Note: You can also access this setting by touching the top section of the home screen.
2Select the job to cancel.
Printing 38
From the computer
1Depending on the operating system, do either of the following:
•Open the printers folder, and then select your printer.
•From the System Preferences in the Apple menu, navigate to your printer.
2Select the job to cancel.
Printing 39
Copying
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
•Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Making copies
1Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and output have the same paper
size.
2From the home screen, touch Copy, and then specify the number of copies.
If necessary, adjust the copy settings.
3Copy the document.
Note: To make a quick copy, from the control panel, press .
Copying photos
1Place a photo on the scanner glass.
2From the home screen, touch Copy > Content > Content Type > Photo.
3Touc h Content Source, and then select the setting that best matches the original photo.
4Copy the photo.
Copying 40
Copying on letterhead
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Copy From > select the size of the original document.
3Touc h Copy To, and then select the paper source that contains the letterhead.
If you loaded the letterhead into the multipurpose feeder, then navigate to:
Copy To > Multipurpose Feeder > select a paper size > Letterhead
4Copy the document.
Copying on both sides of the paper
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Paper Setup.
3Adjust the settings.
4Copy the document.
Reducing or enlarging copies
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, navigate to:
Copy > Scale > specify a scale value
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3Copy the document.
Collating copies
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Collate > On [1,2,1,2,1,2].
3Copy the document.
Placing separator sheets between copies
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Separator Sheets.
3Adjust the settings.
4Send the copy job.
Copying 41
Copying multiple pages onto a single sheet
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Pages per Side.
3Adjust the settings.
4Copy the document.
Creating a copy shortcut
1From the home screen, touch Copy.
2Configure the settings, and then touch .
3Create a shortcut.
Copying 42
E-mailing
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
•Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Configuring the SMTP server for e‑mail
From the control panel
1From the control panel, touch Settings > E‑mail > E‑mail Setup.
2Configure the settings.
From the Embedded Web Server
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > E‑mail.
3From the E‑mail Setup section, configure the settings.
4Click Save.
E-mailing 43
Sending an e-mail
Using the control panel
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch E-mail, and then enter the needed information.
Note: You can also enter the recipient using the address book or shortcut number.
3If necessary, configure the output file type settings.
4Send the e-mail.
Using the shortcut number
1From the control panel, press #, and then enter the shortcut number using the keypad.
2Send the e‑mail.
Creating an e-mail shortcut
1From the home screen, touch E‑mail.
2Configure the settings, and then touch .
3Create a shortcut.
E-mailing 44
Faxing
Setting up the printer to fax
Notes:
•The following connection methods are applicable only in some countries or regions.
•During the initial printer setup, clear the fax function check box and any other function you plan to set up
later, and then touch Continue.
•If the fax function is enabled and not fully set up, then the indicator light may blink red.
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or
receiving a fax.
Faxing 45
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
•Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Configuring the SMTP server for fax
From the control panel
1From the control panel, touch Settings > Fax > Fax Server Setup > Fax Server E‑mail Settings.
2Configure the settings.
Note: To use the SMTP server setting for e‑mail, enable Use E‑mail SMTP Server.
From the Embedded Web Server
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Fax > Fax Server Setup.
3From the Fax Server E‑mail Settings section, configure the settings.
Note: To use the SMTP server setting for e‑mail, enable Use E‑mail SMTP Server.
4Click Save.
Faxing 46
Setting up fax using a standard telephone line
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Setup 1: Printer is connected to a dedicated fax line
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog wall jack.
Notes:
•You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer O).
•If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Faxing 47
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Connected to dierent wall jacks
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog wall jack.
Notes:
•If you have only one telephone number on your line, then set the printer to receive faxes automatically.
•Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to six.
Faxing 48
Setting up fax in countries or regions with dierent telephone wall jacks
and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part name Part number
Lexmark adapter plug 40X8519
Faxing 49
Connecting the printer to a non‑RJ11 wall jack
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Faxing 50
Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering
machines. The F port is for telephones. Connect the printer to any of the N ports.
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.
Connecting to a distinctive ring service
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a dierent ring pattern.
1From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls >
Answer On.
2Select a ring pattern.
Faxing 51
Setting the fax date and time
1From the home screen, touch Settings > Device > Preferences > Date and Time > Configure.
2Configure the settings.
Sending a fax
Using the control panel
1Load the original document into the ADF tray or on the scanner glass.
2From the home screen, touch Fax, and then enter the needed information.
3If necessary, configure other fax settings.
4Send the fax job.
Using the computer
Note: Make sure that the Universal Fax driver is installed.
For Windows users
1With a document open, click File > Print.
2Select the printer, and then click Properties, Preferences, Options, or Setup.
3Click Fax > Enable fax, and then enter the recipient number.
4If necessary, configure other fax settings.
5Send the fax job.
For Macintosh users
1With a document open, choose File > Print.
2Select the printer and enter the recipient number.
3If necessary, configure other fax settings.
4Send the fax job.
Scheduling a fax
1Load the original document into the ADF tray or on the scanner glass.
2From the home screen, navigate to:
Fax > To > enter the fax number > Done
3Touc h Send Time, configure the settings, and then touch Done.
4Send the fax.
Faxing 52
Creating a fax destination shortcut
1From the home screen, touch Fax > To.
2Enter the recipient number, and then touch Done.
3Touc h .
4Create a shortcut.
Changing the fax resolution
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Fax, and then enter the needed information.
3Touc h Resolution, and then adjust the setting.
4Send the fax.
Adjusting the fax darkness
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Fax, and then enter the needed information.
3Touc h Darkness, and then adjust the setting.
4Send the fax.
Printing a fax log
1From the home screen, touch Settings > Reports > Fax.
2Touc h Fax Job Log or Fax Call Log.
Blocking junk faxes
1From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
2Set Block No Name Fax to On.
Holding faxes
1From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes.
2Select a mode.
Faxing 53
Forwarding a fax
1From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
2Touc h Fax Forwarding > Forward.
3Configure the Forward to and Confirmation E‑mail settings.
Faxing 54
Scanning
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
•Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Scanning to an FTP server
1Load the original document into the ADF tray or on the scanner glass.
2From the home screen, touch FTP, and then enter the needed information.
3If necessary, configure other FTP settings.
4Send the FTP job.
Creating an FTP shortcut
1From the home screen, touch FTP.
2Enter the FTP server address, and then touch .
3Create a shortcut.
Scanning 55
Scanning to a flash drive
1Load an original document into the ADF tray or on the scanner glass.
2Insert the flash drive.
3Touc h Scan to USB and adjust the settings if necessary.
Note: If the USB Drive screen does not appear, then touch USB Drive on the home screen.
4Scan the document.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Scanning 56
Scanning to a fax server
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Scan Center, and then from the list of destinations, select Fax.
3Select a fax destination.
Note: To create a fax destination, touch Create Fax.
4Scan the document.
Sending scanned documents to a computer
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Scan Profiles > Scan To Computer.
3Select the scan profile where you want to save the document.
Scanning 57
Understanding the printer menus
Menu map
Device •Preferences
•Eco‑Mode
•Remote Operator Panel
•Notifications
•Power Management
•Information Sent to Lexmark
•Accessibility
•Restore Factory Defaults
•Maintenance
•Visible Home Screen Icons
•About this Printer
Print •Layout
•Finishing
•Setup
•Quality
•Job Accounting
•XPS
•PDF
•PostScript
•PCL
•HTML
•Image
Paper •Tray Configuration •Media Configuration
Copy Copy Defaults
Fax •Fax Defaults
E‑mail •E‑mail Setup
•E‑mail Defaults
•Web Link Setup
FTP FTP Defaults
USB Drive •Flash Drive Scan •Flash Drive Print
Network/Ports •Network Overview
•Wireless
•Ethernet
•TCP/IP
•SNMP
•IPSec
•802.1x
•LPD Configuration
•HTTP/FTP Settings
•ThinPrint
•USB
•Restrict external network access
•Google Cloud Print
•Wi‑Fi Direct
Security •Login Methods
•Schedule USB Devices
•Security Audit Log
•Login Restrictions
•Confidential Print Setup
•Disk Encryption
•Erase Temporary Data Files
•Solutions LDAP Settings
•Miscellaneous
Reports •Menu Settings Page
•Device
•Print
•Shortcuts
•Fax
•Network
Understanding the printer menus 58
Help •Print All Guides
•Connection Guide
•Copy Guide
•E‑mail Guide
•Fax Guide
•FTP Guide
•Information Guide
•Media Guide
•Mono Quality Guide
•Moving Guide
•Print Quality Guide
•Supplies Guide
Troubleshooting Print Quality Test Pages Cleaning the scanner
Device
Preferences
Menu item Description
Display Language
[List of languages]
Set the language of the text that appears on the display.
Country/Region
[List of countries or regions]
Identify the country or region where the printer is configured
to operate.
Run initial setup
On
O*
Run the setup wizard.
Keyboard
Keyboard Type
[List of languages]
Select a language as a keyboard type.
Notes:
•All the Keyboard Type values may not appear or may
require special hardware to appear.
•This menu item appears only in some printer models.
Displayed information
Display Text 1 [IP Address*]
Display Text 2 [Date/Time*]
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
Note: Custom Text 1 and Custom Text 2 appear only in some
printer models.
Date and Time
Configure
Current Date and Time
Manually Set Date and Time
Date Format [MM‑DD‑YYYY*]
Time Format [12 hour A.M./P.M.*]
Time Zone [GMT*]
Configure the printer date and time.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 59
Menu item Description
Date and Time
Network Time Protocol
Enable NTP [On*]
NTP Server
Enable Authentication
Configure the settings for Network Time Protocol (NTP).
Notes:
•Enable Authentication appears only in some printer
models.
•When Enable Authentication is set to MD5 key, Key ID
and Password appear.
Paper Sizes
U.S.*
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Screen Brightness
20–100% (100*)
Adjust the brightness of the display.
Note: This menu item appears only in some printer models.
Flash Drive Access
Enabled*
Disabled
Enable access to the flash drive.
Allow Background Removal
On*
O
Specify whether background removal is allowed.
Allow Custom Job scans
On*
O
Scan multiple jobs to one file.
One Page Flatbed Scanning
On
O*
Set copies from the scanner glass to only one page at a time.
Audio Feedback
Button Feedback
On*
O
Enable audio feedback for button presses, panel interactions,
paper loaded prompts, and error notifications.
Note: This menu item appears only in some printer models.
Audio Feedback
Volume
1–10 (5*)
Adjust the volume of the printer speakers.
Notes:
•Changes to the volume are applied after the current user
session ends.
•This menu item appears only in some printer models.
Screen Timeout
10–300 (60*)
Set the idle time in seconds before the display shows the home
screen, or before the printer logs o a user account
automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 60
Eco-Mode
Menu item Description
Print
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or two sides of the paper.
Print
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Print
Toner Darkness
1–10 (8*)
Determine the lightness or darkness of text images.
Copy
Sides
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify the scanning behavior based on the original
document.
Copy
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the scanning behavior based on the original
document.
Copy
Darkness
1–9 (5*)
Determine the darkness of the scanned text images.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 61
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
Note: When set to Standard Authentication, VNC Password
appears.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
ADF Loaded Beep
O
On*
Enable a sound when loading paper into the ADF.
Alarm Control
O
Single*
Continuous
Set the number of times that the alarm sounds when the printer
requires user intervention.
Supplies
Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
Supplies
Display Estimates
Pages*
Percent
Determine the unit that the printer uses to estimate supply
usage and trigger custom notifications when user intervention
is required.
Note: This menu item appears only in the Embedded Web
Server.
Supplies
Cartridge Alarm
O
Single*
Continuous
Set the number of times that the alarm sounds when the toner
cartridge is low.
Supplies
Custom Supply Estimates
Show Estimates
Do Not Show Estimates*
Configure notification settings when the printer requires user
intervention.
Note: This menu item appears only in the Embedded Web
Server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 62
Menu item Description
E‑mail Alerts Setup
E‑mail Setup
Primary SMTP Gateway
Primary SMTP Gateway Port (25*)
Secondary SMTP Gateway
Secondary SMTP Gateway Port (25*)
SMTP Timeout (30 seconds*)
Reply Address
Always use SMTP default Reply
Address(O*)
Use SSL/TLS(Disabled*)
Require Trusted Certificate(On*)
SMTP Server Authentication
(No authentication required*)
Device‑Initiated E‑mail(None*)
User‑Initiated E‑mail(None*)
Use Active Directory Device
Credentials(O*)
Device Userid
Device Password
Kerberos 5 REALM
NTLM Domain
Disable “SMTP server not set up” error(O*)
Configure the e‑mail settings of the printer.
E‑mail Alerts Setup
Setup E-mail Lists and Alerts
E‑mail List 1
E‑mail List 2
E-mail Events
Specify the e‑mail addresses and enable the e‑mail alert
events.
Note: This menu item appears only in the Embedded Web
Server.
Error Prevention
Jam Assist
O
On*
Set the printer to flush blank pages or pages with partial prints
automatically after a jammed page has been cleared.
Error Prevention
Auto Continue
O
On* (5 seconds)
Let the printer continue processing or printing a job
automatically after clearing certain printer conditions that
require user intervention.
Error Prevention
Auto Reboot
Auto Reboot
Reboot when idle
Reboot always*
Reboot never
Set the printer to restart when an error occurs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 63
Menu item Description
Error Prevention
Auto Reboot
Max Auto Reboots
1–20 (2*)
Set the number of automatic reboots that the printer can
perform.
Error Prevention
Auto Reboot
Auto Reboot Window
1–525600 seconds (720*)
Set the time before the printer performs an automatic reboot.
Error Prevention
Auto Reboot
Auto Reboot Counter
Show a read‑only information of the reboot counter.
Error Prevention
Auto Reboot
Reset Auto Reboot Counter
Cancel
Continue
Reset Auto Reboot Counter.
Error Prevention
Display Short Paper Error
On
Auto‑clear*
Set the printer to show a message when a short paper error
occurs.
Note: Short paper refers to the size of the paper loaded.
Error Prevention
Page Protect
O*
On
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery
O
On
Auto*
Set the printer to reprint jammed pages.
Jam Content Recovery
Scanner Jam Recovery
Job level
Page level*
Specify how to restart a scan job after resolving a paper jam.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 64
Power Management
Menu item Description
Sleep Mode Profile
Print from Sleep Mode
Stay awake after printing
Enter Sleep Mode after printing*
Set the printer to stay in Ready mode or return to Sleep mode
after printing.
Timeouts
Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer turns o.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set Hibernate Timeout to turn o the printer while an active
Ethernet connection exists.
Schedule Power Modes
Schedules
Add New Schedule
Schedule the printer when to enter Sleep or Hibernate mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Information Sent to Lexmark
Menu item Description
Information Sent to Lexmark
Supplies and Page Usage
Device Performance
None*
Send printer usage and performance information to Lexmark.
Note: Information Send Time appears only when you select any of the settings in
Information Sent to Lexmark, except None.
Information Send Time
Start Time
Stop Time
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 65
Accessibility
Note: This menu appears only in some printer models.
Menu item Description
Duplicate Key Strike Interval
0–5 (0*)
Set the interval in seconds during which the printer ignores duplicate key
presses on an attached keyboard.
Key Repeat Initial Delay
0.25–5 (1*)
Set the initial length of delay in seconds before a repeating key starts
repeating.
Note: This menu item appears only when a keyboard is attached to the
printer.
Key Repeat Rate
0.5–30 (30*)
Set the number of presses per second for a repeating key.
Note: This menu item appears only when a keyboard is attached to the
printer.
Prolong Screen Timeout
O*
On
Let the user remain in the same location and reset the Screen Timeout timer
when it expires instead of returning to the home screen.
Headphone Volume
1–10 (5*)
Adjust the headphone volume.
Note: This menu item appears only when a headphone is attached to the
printer.
Enable Voice Guidance When
Headphone Is Attached
O*
On
Enable Voice Guidance when a headphone is attached to the printer.
Speak Passwords/PINs
O*
On
Set the printer to read out loud passwords or personal identification
numbers.
Note: This menu item appears only when a headphone or a speaker is
attached to the printer.
Speech Rate
Very Slow
Slow
Normal*
Fast
Faster
Very Fast
Rapid
Very Rapid
Fastest
Set the Voice Guidance speech rate.
Note: This menu item appears only when a headphone or a speaker is
attached to the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 66
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore fax settings
Restore app settings
Restore the printer factory default settings.
Note: The default value is the value selected during the initial setup.
Maintenance
Configuration Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
USB Configuration
USB Scan to Local
On*
O
Set whether the USB device driver enumerates as a USB
Simple device (single interface) or as a USB Composite device
(multiple interfaces).
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its high‑speed
capabilities.
Tray Configuration
Tray Linking
Automatic*
O
Set the printer to link the trays that have the same paper type
and paper size settings.
Tray Configuration
Show Tray Insert Message
O
Only for unknown sizes*
Always
Show the Tray Insert message.
Tray Configuration
A5 Loading
Short Edge*
Long Edge
Specify the page orientation when loading A5 paper size.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 67
Menu item Description
Tray Configuration
Paper Prompts
Auto*
Multipurpose Feeder
Manual Paper
Set the paper source that the user fills when a prompt to load
paper appears.
Tray Configuration
Envelope Prompts
Auto*
Multipurpose Feeder
Manual Envelope
Set the paper source that the user fills when a prompt to load
envelope appears.
Tray Configuration
Action for Prompts
Prompt user
Continue*
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Reports
Menu Settings Page
Event Log
Event Log Summary
HealthCheck Statistics
Print reports about printer menu settings, status, and event
logs.
Supply Usage And Counters
Clear Supply Usage History
Reset Black Cartridge Counter
Reset Maintenance Counter
Reset the supply page counter or view the total printed pages.
Printer Emulations
PPDS Emulation
O*
On
Set the printer to recognize and use the PPDS data stream.
Printer Emulations
PS Emulation
O
On*
Set the printer to recognize and use the PS data stream.
Printer Emulations
Emulator Security
Page Timeout
0–60 (60*)
Set the page timeout during emulation.
Printer Emulations
Emulator Security
Reset Emulator After Job
O*
On
Reset the emulator after a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 68
Menu item Description
Printer Emulations
Emulator Security
Disable Printer Message Access
On*
O
Disable access to the printer message during emulation.
Print Configuration
Font Sharpening
0–150 (24*)
Set a text point-size value below which the high‑frequency
screens are used when printing font data.
Fax Configuration
Fax Low Power Support
Disable Sleep
Permit Sleep
Auto*
Set fax to enter Sleep mode whenever the printer determines
that it should.
Fax Configuration
Fax Storage Location
Disk*
NAND
Set the storage location for all faxes.
Print Configuration
Print Density
Disabled*
1–5
Copy Density
Disabled*
1–5
Adjust the toner density when printing or copying documents.
Device Operations
Quiet Mode
O*
On
Set the printer to reduce the amount of noise that it makes
when printing.
Note: Enabling this setting slows down the overall
performance of the printer.
Device Operations
Panel Menus
Enable*
Disable
Set the printer to show the control panel menus.
Note: This menu item appears only in the Embedded Web
Server.
Device Operations
Safe Mode
O*
On
Set the printer to operate in a special mode, in which it attempts
to continue oering as much functionality as possible, despite
known issues.
For example, when set to On, and the duplex motor is
nonfunctional, the printer performs one‑sided printing of the
documents even if the job is two‑sided printing.
Device Operations
Clear Custom Status
Erase all custom messages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 69
Menu item Description
Device Operations
Clear all remotely-installed messages
Erase all remotely‑installed messages.
Device Operations
Automatically Display Error Screens
On*
O
Show existing error messages on the display after the printer
remains inactive on the home screen for a length of time equal
to the Screen Timeout setting.
App Configuration
LES Applications
On*
O
Enable the Lexmark Embedded Solutions (LES) applications.
Scanner Configuration
Scanner Manual Registration
Print Quick Test
Print a Quick Test target page.
Note: Make sure that the margin spacing on the target page
is uniform all the way around the target. If it is not, then the
printer margins must be reset.
Scanner Configuration
Scanner Manual Registration
Front ADF Registration
Rear ADF Registration
Flatbed Registration
Manually register the flatbed and ADF after replacing the ADF,
scanner glass, or controller board.
Scanner Configuration
Edge Erase
Flatbed Edge Erase
0–6 (3*)
ADF Edge Erase
0–6 (3*)
Set the size, in millimeters, of the no‑print area around an ADF
or flatbed scan job.
Scanner Configuration
ADF Deskew
ADF Mechanical Deskew
O
On
Auto*
Set the printer to perform ADF mechanical skew adjustment.
Scanner Configuration
Disable Scanner
Enabled*
Disabled
ADF Disabled
Disable the scanner if it is not working properly.
Scanner Configuration
Ti Byte Order
CPU Endianness*
Little Endian
Big Endian
Set the byte order of a TIFF‑formatted scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 70
Menu item Description
Scanner Configuration
Exact Ti Rows Per Strip
On*
O
Set the RowsPerStrip tag value of a TIFF‑formatted scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Out of Service Erase
Menu item Description
Out of Service Erase
Memory Last Sanitized
Hard Disk Last Sanitized
Show information on when the printer memory or hard disk was
last sanitized.
Note: Hard Disk Last Sanitized appears only in printers with a
hard disk installed.
Out of Service Erase
Sanitize all information on nonvolatile
memory
Sanitize all information on hard disk
Erase all printer and network settings
Clear all settings and applications that are stored in the printer
memory or hard disk.
Note: Sanitize all information on hard disk appears only in
printers with a hard disk installed.
Visible Home Screen Icons
Menu Description
Visible Home Screen Icons
Copy
E‑mail
Fax
Status/Supplies
Job Queue
Change Language
Shortcut Center
Address Book
Bookmarks
Held Jobs
USB
FTP
Scan Profiles
App Profiles
Display Customization
Scan Center
Card Copy
Specify which icons to show on the home screen.
Understanding the printer menus 71
About this Printer
Menu item Description
Asset Tag Describe the printer. The maximum length is 32 characters.
Printer’s Location Identify the printer location. The maximum length is 63 characters.
Contact Personalize the printer name. The maximum length is 63 characters.
Export Configuration File to USB* Export configuration files to a flash drive.
Export Compressed Logs to USB* Export compressed log files to a flash drive.
Send Logs
Cancel
Send
Send diagnostic information to Lexmark.
* This menu item appears only in some printer models.
Print
Layout
Menu item Description
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or both sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper is bound when performing two‑sided printing.
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
O (1,1,1,2,2,2)
On (1,2,1,2,1,2)*
Keep the pages of a print job stacked in sequence, particularly when printing multiple
copies of the job.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 72
Menu item Description
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using the Pages per Side menu.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of multiple page images when using the Pages per Side menu.
Pages per Side Border
None*
Solid
Print a border around each page image when using the Pages per Side menu.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
Normal*
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Finishing
Menu item Description
Staple Job
O*
1 staple, top left corner
2 staples, left
1 staple, top right corner
2 staples, top
1 staple, bottom left corner
2 staples, bottom
1 staple, bottom right corner
2 staples, right
Specify the staple position for all print jobs.
Note: This menu item appears only when a staple finisher is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 73
Menu item Description
Staple Test
Start
Determine whether the staple finisher is functioning properly.
Note: This menu item appears only when a staple finisher is installed.
Oset Pages
None*
Between Copies
Between Jobs
Oset the output of each print job or each copy of a print job.
Notes:
•Between Copies osets each copy of a print job if Collate is set to On
[1,2,1,2,1,2]. If Collate is set to O [1,1,1,2,2,2], then each set of printed
pages are oset, such as all page 1s and all page 2s.
•Between Jobs sets the same oset position for the entire print job
regardless of the number of copies printed.
•This menu item appears only when a staple finisher is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Setup
Menu item Description
Printer Language
PCL Emulation
PS Emulation*
Set the printer language.
Note: Setting a printer language default does not prevent a software
program from sending print jobs that use another printer language.
Job Waiting
O*
On
Preserve print jobs requiring supplies so that jobs not requiring the missing
supplies can print.
Note: This menu item appears only when a printer hard disk is installed.
Job Hold Timeout
0–255 (30*)
Set the time in seconds that the printer waits for user intervention before
it holds jobs that require unavailable resources and continues to print other
jobs in the print queue.
Note: This menu item appears only when a printer hard disk is installed.
Download Target
RAM*
Disk
Specify where to save all permanent resources, such as fonts and macros,
that have been downloaded to the printer.
Note: This menu item appears only when a printer hard disk is installed.
Resource Save
O*
On
Determine what the printer does with downloaded resources, such as
fonts and macros, when it receives a job that requires more than the
available memory.
Notes:
•When set to O, the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
•When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 74
Menu item Description
Print All Order
Alphabetical*
Newest First
Oldest First
Specify the order in which held and confidential jobs are printed when Print
All is selected.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Quality
Menu item Description
Print Resolution
600 dpi*
1200 Image Q
2400 Image Q
1200 dpi
300 dpi
Set the resolution for the text and images on the printed output.
Note: Resolution is determined in dots per inch or image quality.
Pixel Boost
O*
Fonts
Horizontally
Vertically
Both directions
Enable more pixels to print in clusters for clarity, in order to enhance text and
images.
Toner Darkness
1–10 (8*)
Determine the lightness or darkness of text images.
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
Brightness
‑6 to 6 (0*)
Adjust the brightness of the printed output.
Contrast
0 to 5 (0*)
Adjust the contrast of the printed output.
Gray Correction
O
Auto*
Adjust the contrast enhancement applied to images.
Note: An asterisk (*) next to a value indicates the factory default setting.
Job Accounting
Note: This menu appears only when a printer hard disk is installed.
Understanding the printer menus 75
Menu item Description
Job Accounting
O*
On
Set the printer to create a log of the print jobs that it receives.
Accounting Log Frequency
Daily
Weekly
Monthly*
Specify how often the printer creates a log file.
Log Action at End of Frequency
None*
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Specify how the printer responds when the frequency threshold expires.
Note: The value defined in Accounting Log Frequency determines when this
action is triggered.
Log Near Full Level
O*
On
Specify the maximum size of the log file before the printer executes the Log
Action at Near Full.
Log Action at Near Full
None*
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when the hard disk is nearly full.
Note: The value defined in Log Near Full Level determines when this action
is triggered.
Log Action at Full
None*
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when disk usage reaches the maximum limit
(100MB).
URL to Post Log Specify where the printer posts job accounting logs.
E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 76
Menu item Description
Log File Prefix Specify the prefix for the log file name.
Note: The current host name defined in the TCP/IP menu is used as the
default log file prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
XPS
Menu item Description
Print Error Pages
O*
On
Print a test page that contains information on errors, including XML markup
errors.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width of any job printed in 1200 dpi.
Note: An asterisk (*) next to a value indicates the factory default setting.
PDF
Menu item Description
Scale To Fit
O*
On
Scale the page content to fit the selected paper size.
Annotations
Print
Do Not Print*
Specify whether to print annotations in the PDF.
Print PDF Error
O
On*
Enable the printing of PDF error.
Note: An asterisk (*) next to a value indicates the factory default setting.
PostScript
Menu item Description
Print PS Error
O*
On
Print a page that describes the PostScript® error.
Note: When an error occurs, processing of the job stops, the printer
prints an error message, and the rest of the print job is flushed.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width of any job printed in 1200 dpi.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 77
Menu item Description
Lock PS Startup Mode
O
On*
Disable the SysStart file.
Font Priority
Resident*
Flash/Disk
Establish the font search order.
Notes:
•Resident sets the printer to search its memory for the requested font
before searching the flash memory or printer hard disk.
•Flash/Disk sets the printer to search the flash memory or printer hard
disk for the requested font before searching the printer memory.
•This menu item appears only when a flash memory or hard disk is
installed.
Wait Timeout
O
On*
Enable the printer to wait for more data before canceling a print job.
Note: When enabled, the factory default setting is 40 seconds.
Note: An asterisk (*) next to a value indicates the factory default setting.
PCL
Menu item Description
Font Source
Resident*
Disk
Flash
All
Choose the source which contains the default font selection.
Notes:
•Flash and Disk appear only when a flash memory or hard disk is
installed.
•For Flash and Disk to appear, make sure that they are not read‑ or
write‑protected.
Font Name
Courier*
Select a font from the specified font source.
Symbol Set
10U PC‑8*
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the dierent
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the pitch for fixed or monospaced fonts.
Note: Pitch refers to the number of fixed‑space characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 78
Menu item Description
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL®
data stream.
Notes:
•This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
•60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width of any job printed in 1200 dpi.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4‑size paper.
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
O*
On
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Auto LF after CR
O*
On
Set the printer to perform a line feed after a carriage return control
command.
Tray Renumber
Assign MP Feeder
Assign Tray [x]
Assign Manual Paper
Assign Manual Envelope
View Factory Defaults
Restore Defaults
•Configure the printer to work with a dierent print driver or custom
application that uses a dierent set of source assignments to request a
given paper source.
•Show the factory default value assigned for each paper source.
•Restore the tray renumber values to their factory defaults.
Print Timeout
O
On* (90 seconds)
Set the printer to end a print job after it has been idle for the specified
amount of time.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTML
Menu item Description
Font Name
[List of fonts] (Times*)
Set the font to use for HTML documents.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 79
Menu item Description
Font Size
1–255 (12*)
Set the font size to use for HTML documents.
Scale
1–400% (100*)
Scale HTML documents.
Orientation
Portrait*
Landscape
Set the page orientation for HTML documents.
Margin Size
8–255 mm (19*)
Set the page margin for HTML documents.
Backgrounds
Do Not Print
Print*
Print background information or graphics for HTML documents.
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
On
O*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Invert
O*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Scaling
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 80
Paper
Tray Configuration
Menu item Description
Default Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Paper Size/Type
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Substitute Size
O
Letter/A4
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
•O prompts the user to load the required paper size.
•All Listed allows all available substitutions.
Configure MP
Cassette*
Manual
First
Determine the behavior of the multipurpose feeder.
Notes:
•Cassette configures the multipurpose feeder as the automatic paper
source.
•Manual sets the multipurpose feeder only for manual-feed print jobs.
•First configures the multipurpose feeder as the primary paper source.
Note: An asterisk (*) next to a value indicates the factory default setting.
Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–14.17 inches (8.50*)
76–359.91 mm (216*)
Set the portrait width of the universal paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 81
Menu item Description
Portrait Height
3–14.17 inches (14*)
76–359.91 mm (356*)
Set the portrait height of the universal paper.
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Custom Scan Sizes
Menu item Description
Custom Scan Size [x]
Scan Size Name
Width
1–8.50 inches (8.50*)
25–216 mm (216*)
Height
1–14 inches (14*)
25–356 mm (297*)
Orientation
Portrait*
Landscape
2 scans per side
O*
On
Assign a scan size name and configure the scan settings.
Understanding the printer menus 82
Media Types
Menu item Description
Plain
Card Stock
Transparency
Recycled
Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Rough/Cotton
Custom Type [x]
Specify the texture and weight of the paper loaded.
Select from the following options:
Paper Texture
Smooth
Normal*
Rough
Paper Weight
Light
Normal*
Heavy
Note: An asterisk (*) next to a value indicates the factory default setting.
Copy
Copy Defaults
Menu item Description
Content Type
Tex t
Tex t /Ph o to *
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser*
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 83
Menu item Description
Sides
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify the scanning behavior based on the original document.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a sheet of paper.
Print Page Borders
O*
On
Place a border around each image when printing multiple pages on a single
page.
Collate
O [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Print multiple copies in sequence.
“Copy from” Size Set the paper size of the original document.
Note: Letter is the U.S. factory default setting. A4 is the international factory
default setting.
“Copy to” Source
Tray [x] (1*)
Multipurpose Feeder
Auto Size Match
Specify the paper source for the copy job.
Darkness
1 to 9 (5*)
Adjust the darkness of the scanned image.
Number of Copies
1–9999 (1*)
Specify the number of copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 84
Menu item Description
Header/Footer
Left Header
Middle Header
Right Header
Left Footer
Middle Footer
Right Footer
Specify the header or footer information on the scanned image.
Overlay
Confidential
Copy
Draft
Urgent
Custom
O*
Specify the overlay text to print on each copy.
Custom overlay Type the text for the Custom choice in Overlay menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Contrast
Best for content*
0–5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
•Content-based removes the background color from the original
document .
•Fixed removes image noise from a photo.
Auto Center
O*
On
Align the content at the center of the page.
Mirror Image
O*
On
Create a mirror image of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 85
Menu item Description
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the original document.
Scan Edge to Edge
O*
On
Scan the original document from edge to edge.
Sharpness
1–5 (3*)
Adjust the sharpness of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Transparency Separators
O
On*
Insert a blank sheet between transparencies.
Allow Priority Copies
O
On*
Interrupt a print job to make copies.
Custom Job Scanning
O*
On
Set the printer to scan the first set of original documents using the specified
settings, and then scan the next set with the same or dierent settings.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
O
On*
Save copy settings as a shortcut.
Sample copy Print a sample copy to check the quality before printing the remaining copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 86
Fax
Fax Defaults
Fax Mode
Menu item Description
Fax Mode
Fax*
Fax Server
Disabled
Select a fax mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Setup
Menu item Description
General Fax Settings
Fax Name
Fax Number
Fax ID (Fax Number*)
Enable Manual Fax (O*)
Memory Use (Equal*)
Cancel Faxes (Allow*)
Fax Number Masking (O*)
Digits to Mask
Enable Line Connected Detection (On*)
Enable Line In Wrong Jack Detection (On*)
Enable Extension In Use Support (On*)
Optimize Fax Compatibility
Fax Transport (Analog*)
Configure the general fax settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 87
Menu item Description
Fax Send Settings
Resolution (Standard*)
Original Size (Mixed Sizes*)
Orientation (Portrait*)
Sides (O*)
Content Type (Text*)
Content Source (Color Laser*)
Darkness (5*)
Behind a PABX (O*)
Dial Mode (Tone*)
Advanced Imaging
Color Balance
Color Dropout
Contrast (Best for Content*)
Background Removal
Background Detection (Content‑based*)
Level (0*)
Mirror Image (O*)
Negative Image (O*)
Shadow Detail (0*)
Scan Edge to Edge (O*)
Sharpness (3*)
Temperature (0*)
Admin Controls
Automatic Redial (5*)
Redial Frequency (3 minutes*)
Enable ECM (On*)
Enable Fax Scans (On*)
Driver to Fax (O*)
Allow Save as Shortcut (On*)
Max Speed (33600*)
Custom Job Scanning (O*)
Scan Preview (O*)
Enable Color Fax Scans (O by Default*)
Auto Convert Color Faxes to Mono Faxes
(On*)
Confirm Fax Number (O*)
Dial Prefix
Dialing Prefix Rules
Configure the fax send settings.
Note: Custom Job Scanning and Scan Preview appear only
when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 88
Menu item Description
Fax Receive Settings
Rings to Answer (3*)
Auto Reduction (O*)
Paper Source (Auto*)
Sides (O*)
Separator Sheets (None*)
Separator Sheet Source(Tray 1*)
Output Bin(Standard Bin*)
Fax Footer (O*)
Fax Footer Time Stamp (Receive*)
Holding Faxes
Held Fax Mode (O*)
Admin Controls
Enable Fax Receive (On*)
Enable Color Fax Receive (On*)
Enable Caller ID (On*)
Block No Name Fax (O*)
Banned Fax List
Answer On (All Rings*)
Auto Answer (On*)
Manual Answer Code (*9*)
Fax Forwarding (Print*)
Forward to
Confirmation E‑mail
Max Speed (33600*)
Configure the fax receive settings.
Fax Cover Page
Fax Cover Page (O by Default*)
Include To field (O*)
Include From field (O*)
Include Message field (O*)
Include Logo (O*)
Include Footer [x]
Configure the fax cover page settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 89
Menu item Description
Fax Log Settings
Transmission Log Frequency (Always*)
Transmission Log Action
Print (On*)
E‑mail (O*)
Receive Error Log (Print Never*)
Auto Print Logs (On*)
Log Paper Source (Tray 1*)
Logs Display (Remote Fax Name*)
Enable Job Log (On*)
Enable Call Log (On*)
Log Output Bin (Standard Bin*)
Configure the fax log settings.
Speaker Settings
Speaker Mode (Always O*)
Speaker Volume (Low*)
Ringer Volume (O*)
Set the speaker mode and volume for incoming or outgoing
fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server Setup
Menu item Description
General Fax Settings
To F o rma t
Reply Address
Subject:
Message:
Enable analog receive (O*)
Configure the general fax settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 90
Menu item Description
Fax Server E‑mail Settings
Use E‑mail SMTP Server (O*)
Primary SMTP Gateway
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
SMTP Timeout (30 seconds*)
Reply Address
Use SSL/TLS (Disabled*)
Required Trusted Certificate (On*)
SMTP Server Authentication (No authentication
required*)
Device‑Initiated E‑mail (None*)
User‑Initiated E‑mail (None*)
Use Active Directory Device Credentials (O*)
Device Userid
Device Password
Kerberos 5 REALM
NTLM Domain
Disable “SMTP server not set up” error (O*)
Configure the fax server e‑mail settings.
Fax Server Scan Settings
Image Format (PDF (.pdf)*)
Content Type (Text*)
Content Source (Color Laser*)
Fax Resolution (Standard*)
Sides (O*)
Darkness (5*)
Orientation (Portrait*)
Original Size (Mixed Sizes*)
Use Multi‑Page TIFF (On*)
Configure the fax server scan settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
E-mail
E‑mail Setup
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-
mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 91
Menu item Description
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 seconds (30*)
Set the time before the printer times out if the SMTP server does not respond.
Reply Address Specify a reply address in the e‑mail.
Always use SMTP default Reply
Address
On
O*
Always use the default reply address in the SMTP server.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send e‑mail using an encrypted link.
Require Trusted Certificate
O
On*
Require a trusted certificate when accessing the SMTP server.
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Set the authentication type for the SMTP server.
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
NTLM Domain Specify the domain name for the NTLM security protocol.
Disable "SMTP server not set
up" error
O*
On
Hide the SMTP server not set up error message.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 92
E‑mail Defaults
Menu item Description
Subject: Specify the e‑mail subject and message.
Message:
File Name Specify the filename for the scanned document.
Format
JPEG (.jpg)
PDF (.pdf)*
TIFF (.tif)
XPS (.xps)
Specify the file format of the scanned document.
PDF Settings
PDF Version (1.5*)
Archival Version (A‑1a*)
Highly Compressed (O*)
Secure (O*)
Archival (PDF/A) (O*)
Configure the PDF settings of the scanned document.
Notes:
•Archival Version and Archival (PDF/A) are supported only when PDF Version is
set to 1.4.
•Highly Compressed appears only when a hard disk is installed.
Content Type
Tex t
Tex t /Ph o to *
Photo
Graphics
Improve the output result based on the content type of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the content source of the original document.
Color
Black and White
Gray
Color*
Auto
Set the printer to capture file content in color or in mono.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 93
Menu item Description
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Original Size
Mixed Sizes*
Set the paper size of the original document.
Sides
O*
Short Edge
Long Edge
Specify the orientation of the original document when scanning on both sides of the
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Ye l l o w ( 0 * )
Adjust the color intensity for cyan, magenta, and yellow.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
E‑mail Bit Depth (1 bit*)
Configure the auto color detection setting.
JPEG Quality
Best for content*
5–95
Set the JPEG quality of the scanned image.
Contrast
Best for content*
0–5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
•Content-based removes the background color from the original
document.
•Fixed removes image noise from a photo.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 94
Menu item Description
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the scanned image.
Scan Edge to Edge
O*
On
Scan the original document from edge to edge.
Sharpness
1–5 (3*)
Adjust the sharpness in the scanned image.
Temperat ure
‑4 to 4 (0*)
Generate a bluer or redder output of the original document.
Blank Pages
Blank Page Removal (Remove*)
Blank Page Sensitivity (5*)
Set the sensitivity of scans in relation to blank pages in the original
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Max E‑mail Size
0–65535 (0*)
Set the allowable file size for each e‑mail.
Size Error Message Specify an error message that the printer sends when an e‑mail exceeds
its allowable file size.
Note: You can type up to 1024 characters.
Limit Destinations Limit sending of e‑mail only to the specified list of domain name.
Note: Use a comma to separate each domain.
Send Me a Copy
Never appears*
On by Default
O by Default
Always On
Send a copy of the e‑mail to yourself.
Allow self e‑mails only
O*
On
Set the printer to send e‑mails to yourself only.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 95
Menu item Description
Use cc:/bcc:
O*
On
Enable carbon copy and blind carbon copy in e‑mail.
Use Multi‑Page TIFF
O
On*
Enable scanning of multiple TIFF images in one TIFF file.
TIFF Compression
JPEG
LZW*
Specify the compression type for TIFF files.
Text Defa u lt
5–95 (75*)
Set the text quality in the content being scanned.
Text/Ph oto Defaul t
5–95 (75*)
Set the text and photo quality in the content being scanned.
Photo Default
5–95 (50*)
Set the photo quality of the content being scanned.
Transmission Log
Print log*
Do Not Print Log
Print Only For Error
Print a transmission log for e‑mail scans.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing e‑mail logs.
Custom Job Scanning
O*
On
Set the printer to scan the first set of original documents using the
specified settings, and then scan the next set with the same or dierent
settings.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show a scan preview of the original document.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
O
On*
Save an e‑mail address as a shortcut.
E‑mail Images Sent As
Attachment*
Web Link
Specify how to send the images that are included in the e‑mail.
Reset E-mail Information After Sending
O
On*
Reset the To, Subject, Message, and Filename fields to their default
values after sending an e‑mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 96
Web Link Setup
Menu item Description
Server Set the printer to send e‑mail as a web link.
Login
Password
Path
File Name
Web Link
FTP
FTP Defaults
Menu item Description
Format
JPEG (.jpg)
PDF (.pdf)*
TIFF (.tif)
XPS (.xps)
Specify the file format for the scanned image.
Global OCR Settings
Recognized Languages
Auto Rotate*
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu appears only if you have purchased and installed an OCR
solution.
PDF Settings
PDF Version (1.5*)
Archival Version (A‑1a*)
Highly Compressed (O*)
Secure (O*)
Archival (PDF/A) (O*)
Configure the PDF settings for the scanned image.
Note: Highly Compressed appears only when a hard disk is installed.
Content Type
Tex t
Tex t /Ph o to *
Graphics
Photo
Improve the output result based on the content type of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 97
Menu item Description
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the content source of the original document.
Color
Black and White
Gray
Color*
Auto
Set the printer to capture file content in color or in mono.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Original Size
Mixed Sizes*
Set the paper size of the original document.
Sides
O*
Long Edge
Short Edge
Specify the orientation when scanning on both sides of the document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 98
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Ye l l o w ( 0 * )
Adjust the color intensity for cyan, magenta, and yellow.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
FTP Bit Depth (1 bit*)
Minimum Scan Resolution (300 dpi*)
Configure the auto color detection setting.
JPEG Quality
Best for content*
5–95
Set the JPEG quality of the scanned image.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
•Content-based removes the background color from the original
document .
•Fixed removes image noise from a photo.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 99
Menu item Description
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness in the scanned image.
Temperat ure
‑4 to 4 (0*)
Generate a bluer or redder output of the original document.
Blank Pages
Blank Page Removal (Remove*)
Blank Page Sensitivity (5*)
Set the sensitivity of scans in relation to blank pages in the original
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text Defa u lt
5–95 (75*)
Set the quality of text on the scanned image.
Text/Ph oto Defaul t
5–95 (75*)
Set the quality of text and photo on the scanned image.
Photo Default
5–95 (50*)
Set the quality of photo on the scanned image.
Use Multi‑Page TIFF
On*
O
Enable scanning of multiple TIFF images in one TIFF file.
TIFF Compression
LZW*
JPEG
Specify the compression type for TIFF files.
Transmission Log
Print Log*
Do Not Print Log
Print Only For Error
Print a transmission log for FTP scans.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing FTP logs.
Custom Job Scanning
O*
On
Set the printer to scan the first set of original documents using the specified
settings, and then scan the next set with the same or dierent settings.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show a preview of the original document.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 100
Menu item Description
Allow Save as Shortcut
O
On*
Save an FTP address as a shortcut.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB Drive
Flash Drive Scan
Menu item Description
Format
JPEG (.jpg)
PDF (.pdf)*
TIFF (.tif)
XPS (.xps)
Specify the file format for the scanned image.
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu appears only if you have purchased and installed an OCR
solution.
PDF Settings
PDF Version (1.5*)
Archival Version (A‑1a*)
Highly Compressed (O*)
Secure (O*)
Archival (PDF/A) (O*)
Configure the PDF settings of the scanned image.
Notes:
•Archival Version and Archival (PDF/A) are supported only when PDF Version is
set to 1.4.
•Highly Compressed appears only when a hard disk is installed.
Content Type
Tex t
Tex t /Ph o to *
Graphics
Photo
Improve the output result based on the content type of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the content source of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 101
Menu item Description
Color
Black and White
Gray
Color*
Auto
Set the printer to capture file content in color or in mono.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Original Size
Mixed Sizes*
Set the paper size of the original document.
Sides
O*
Long edge
Short edge
Specify the orientation of the original document when scanning on both sides of the
document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan (0*)
Magenta (0*)
Ye l l o w ( 0 * )
Adjust the color intensity for cyan, magenta, and yellow.
Color Dropout
Color Dropout (None*)
Default Red Threshold (128*)
Default Green Threshold (128*)
Default Blue Threshold (128*)
Specify which color to drop during scanning, and adjust the dropout
setting for that color.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 102
Menu item Description
Auto Color Detect
Color Sensitivity (5*)
Area Sensitivity (5*)
Scan Bit Depth (1 bit*)
Minimum Scan Resolution (300 dpi*)
Configure the auto color detection setting.
JPEG Quality
Best for content*
5–95
Set the JPEG quality of the scanned image.
Contrast
Best for content*
0–5
Specify the contrast for the scanned image.
Background Removal
Background Detection (Content‑based*)
Level (0*)
Remove the background color or image noise from the original
document.
Notes:
•Content-based removes the background color from the original
document.
•Fixed removes image noise from a photo.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the shadow detail in the scanned image.
Scan Edge to Edge
O*
On
Scan the original document from edge to edge.
Sharpness
1–5 (3*)
Adjust the sharpness in the scanned image.
Temperat ure
‑4 to 4 (0*)
Generate a bluer or redder output of the original document.
Blank Pages
Blank Page Removal (Remove*)
Blank Page Sensitivity (5*)
Set the sensitivity of scans in relation to blank pages in the original
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 103
Admin Controls
Menu item Description
Text Defa u lt
5–95 (75*)
Set the quality of text on the scanned image.
Text/Ph oto Defaul t
5–95 (75*)
Set the quality of text and photo on the scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on the scanned image.
Use Multi‑Page TIFF
O
On*
Enable scanning of multiple TIFF images in one TIFF file.
TIFF Compression
LZW*
JPEG
Specify the compression type for TIFF files.
Custom Job Scanning
O*
On
Set the printer to scan the first set of original documents using the specified
settings, and then scan the next set with the same or dierent settings.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show a scan preview of the original document.
Note: This menu item appears only when a hard disk is installed.
Adjust ADF Skew
O
On*
Set the printer to adjust the skewed images from documents that are scanned
from the ADF.
Note: An asterisk (*) next to a value indicates the factory default setting.
Flash Drive Print
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Paper Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for the print job.
Color
O
On*
Print a flash drive file in color.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 104
Menu item Description
Collate
(1,1,1) (2,2,2)
(1,2,3) (1,2,3)*
Keep the pages of a print job stacked in sequence, particularly when printing multiple
copies of the job.
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or both sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper is bound when performing two‑sided printing.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when using Pages per Side menu.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of multiple page images when using Pages per Side menu.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side menu.
Separator Sheets
O*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Blank Pages
Do Not Print*
Print
Print blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 105
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
Standard Network
Wireless
Specify the type of the network connection.
Note: Wireless is available only in printers connected to a wireless network.
Network Status Show the connectivity status of the printer network.
Display Network Status on
Printer
O
On*
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server Reset all active network connections to the printer.
Note: This setting removes all network configuration settings.
Network Job Timeout
O
On* (90 seconds)
Set the time before the printer cancels a network print job.
Banner Page
O*
On
Print a banner page.
Scan to PC Port Range Specify a valid port range for printers that are behind a port blocking firewall.
Enable Network Connections
O
On*
Enable the printer to connect to a network.
Enable LLDP
O*
On
Enable Link Layer Discovery Protocol (LLDP) in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wireless
Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless
network adapter.
Menu item Description
Setup Using Mobile App Configure the Wi‑Fi connection using Lexmark Mobile Assistant.
Understanding the printer menus 106
Menu item Description
Setup On Printer Panel
Choose Network
Add Wi‑Fi Network
Network Name
Network Mode
Infrastructure
Wireless Security Mode
Disabled*
WEP
WPA2/WPA - Personal
WPA2 - Personal
802.1x - RADIUS
Configure the Wi‑Fi connection using the control panel.
Note: 802.1x - RADIUS can be configured only from the Embedded
Web Server.
Wi‑Fi Protected Setup
WPS Auto Detect
O
On*
Start Push Button Method
Start PIN Method
Establish a Wi‑Fi network and enable network security.
Notes:
•WPS Auto Detect appears only when the Wireless Security
Mode is set to WEP.
•Start Push-Button Method connects the printer to a Wi‑Fi
network when buttons on both the printer and the access point
(wireless router) are pressed within a given time.
•Start PIN Method connects the printer to a Wi‑Fi network when
a PIN on the printer is entered into the wireless settings of the
access point.
Network Mode
BSS Type
Infrastructure*
Specify the network mode.
Enable Wi‑Fi Direct
On
O*
Enable Wi-Fi Direct‑capable devices to connect directly to the printer.
Compatibility
802.11b/g/n (2.4GHz)*
802.11a/b/g/n/ac (2.4GHz/5GHz)
802.11a/n/ac (5GHz)
Specify the standard for the Wi‑Fi network.
Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) only
appear when a Wi‑Fi option is installed.
Wireless Security Mode
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
Set the security mode for connecting the printer to Wi‑Fi devices.
Note: 802.1x - RADIUS can be configured only from the Embedded
Web Server.
WEP Authentication Mode
Auto*
Open
Shared
Set the type of Wireless Encryption Protocol (WEP) for the printer.
Note: This menu item appears only when the Wireless Security
Mode is set to WEP.
Set WEP Key Specify a WEP password for secure Wi‑Fi connection.
Understanding the printer menus 107
Menu item Description
WPA2/WPA Personal
AES
Enable Wi‑Fi security through Wi-Fi Protected Access (WPA).
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2/WPA-Personal.
Set Pre‑Shared Key Set the password for secure Wi‑Fi connection.
WPA2-Personal
AES
Enable Wi‑Fi security through WPA2.
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2-Personal.
802.1x Encryption Mode
WPA+
WPA2*
Enable Wi‑Fi security through 802.1x standard.
Notes:
•This menu item appears only when the Wireless Security Mode
is set to 802.1x - RADIUS.
•802.1x - RADIUS can be configured only from the Embedded
Web Server.
IPv4
Enable DHCP
On*
O
Set Static IP Address
IP Address
Netmask
Gateway
Enable and configure IPv4 settings in the printer.
IPv6
Enable IPv6
On*
O
Enable DHCPv6
On
O*
Stateless Address Autoconfiguration
On*
O
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix
All IPv6 Addresses
All IPv6 Router Addresses
Enable and configure IPv6 settings in the printer.
Network Address
UAA
LAA
View the network addresses.
Understanding the printer menus 108
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PS emulation when a print
job requires it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Job Buering
On
O*
Temporarily store print jobs in the printer hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•On processes raw binary PostScript print jobs.
•O filters print jobs using the standard protocol.
Ethernet
Menu item Description
Network Speed Show the speed of the active network adapter.
IPv4
Enable DHCP (On*)
Set Static IP Address
Configure the IPv4 settings.
IPv6
Enable IPv6 (On*)
Enable DHCPv6 (O*)
Stateless Address Autoconfiguration (On*)
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix (64*)
All IPv6 Addresses
All IPv6 Router Addresses
Configure the IPv6 settings.
Network Address
UAA
LAA
Specify the network address.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 109
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PostScript emulation when
a print job requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Job Buering
O*
On
Temporarily store jobs on the hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•Auto processes print jobs from computers using either
Windows or Macintosh operating systems.
•O filters PostScript print jobs using the standard protocol.
Energy Ecient Ethernet
On
O
Auto*
Reduce power consumption when the printer does not receive data
from the Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Allow DHCP/BOOTP to update
NTP server
On*
O
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Enable Auto IP
O*
On
Assign an IP address automatically.
DNS Server Address Specify the current Domain Name System (DNS) server address.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 110
Menu item Description
Backup DNS Address Specify the backup DNS server addresses.
Backup DNS Address 2
Backup DNS Address 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in dierent domains on the network.
Enable DDNS
O*
On
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
O
On*
Update the multicast DNS settings.
WINS Server Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP
O*
On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify the IP addresses that are allowed to communicate with the printer over
TCP/IP.
Notes:
•Use a comma to separate each IP address.
•You can add up to 50 IP addresses.
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify the access option for IP addresses that are not in the list.
MTU
256–1500 Ethernet (1500*)
Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Outbound Trac Maximum
Speed
O*
On
Set the maximum transfer rate of the printer.
Note: When enabled, the option for this setting is 100–1000000
Kilobits/second.
Enable TLSv1.0
O
On*
Enable the TLSv1.0 protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 111
Menu item Description
Enable TLSv1.1
O
On*
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
SNMP Versions 1 and 2c
Enabled
O
On*
Allow SNMP Set
O
On*
Enable PPM MIB
O
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
SNMP Version 3
Enabled
O
On*
Set Read/Write Credentials
User Name
Password
Set Read‑only Credentials
User Name
Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES‑128*
Configure SNMP version 3 to install and update the printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 112
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
O*
On
Enable Internet Protocol Security (IPSec).
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
Note: This menu item appears only when Enable IPSec is set to
On.
DH (Die‑Hellman) Group Proposal
modp2048 (14)*
modp3072 (15)
modp4069 (16)
modp6144 (17)
modp8192 (18)
Set the IPSec encryption.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
IKE SA Lifetime (Hours)
1
2
4
8
24*
Set the amount of time before a new authentication key is generated.
Note: These menu items appear only when Base Configuration is
set to Secure.
IPSec SA Lifetime (Hours)
1
2
4
8
24*
Proposed Encryption Method
3DES
AES*
Specify the encryption and authentication methods to connect to a
network securely.
Note: These menu items appear only when Base Configuration is
set to Compatibility.
Proposed Authentication Method
SHA1
SHA256*
SHA512
IPSec Device Certificate Specify an IPSec certificate.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 113
Menu item Description
Pre‑Shared Key Authenticated
Connections
Host [x]
Address
Key
Configure the authenticated connections of the printer.
Note: These menu items appear only when Enable IPSec is set to
On.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
O*
On
Let the printer join networks that require authentication before
allowing access.
Note: To configure the settings of this menu item, access the
Embedded Web Server.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the time‑out value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page
O*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page
O*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
O*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 114
HTTP/FTP Settings
Menu item Description
Enable HTTP Server
O
On*
Access the Embedded Web Server to monitor and manage the printer.
Enable HTTPS
O
On*
Enable Hypertext Transfer Protocol Secure (HTTPS) to encrypt data transferring
to and from the print server.
Force HTTPS Connections
On
O*
Force the printer to use HTTPS connections.
Enable FTP/TFTP
O
On*
Send files using FTP/TFTP.
Local Domains Specify domain names for HTTP and FTP servers.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
FTP Proxy IP Address
HTTP Default IP Port
HTTPS Device Certificate
FTP Default IP Port
Timeout for HTTP/FTP
Requests
1–299 (30*)
Specify the amount of time before the server connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
ThinPrint
Menu item Description
Enable ThinPrint
O
On*
Print using ThinPrint.
Port Number
4000–4999 (4000*)
Set the port number for the ThinPrint server.
Bandwidth (bits/sec)
0*
100–1000000
Set the speed to transmit data in a ThinPrint environment.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 115
Menu item Description
Packet Size (kbytes)
0–64000 (0*)
Set the packet size for data transmission.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch to PCL emulation when a print job received through a USB port requires
it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine incoming data and uses the
default printer language specified in the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch to PostScript emulation when a print job received through a USB port
requires it, regardless of the default printer language.
Note: When this setting is disabled, the printer does not examine incoming data and uses the
default printer language specified in the Setup menu.
Job Buering
O*
On
Temporarily store jobs on the hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•Auto processes print jobs from computers using either Windows or Macintosh operating
systems.
•O filters PostScript print jobs using the standard protocol.
Enable USB Port
O
On*
Enable the front USB drive port.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restrict external network access
Menu item Description
Restrict external network
access
O*
On
Restrict access to network sites.
External network address Specify the network addresses with restricted access.
E‑mail address for notification Specify an e‑mail address to send a notification of logged events.
Ping frequency
1–300 (10*)
Specify the network query interval in seconds.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 116
Menu item Description
Subject Specify the subject and message of the notification e‑mail.
Message
Note: An asterisk (*) next to a value indicates the factory default setting.
Google Cloud Print
Menu item Description
Registration
Register
Register the printer to the Google Cloud server.
Options
Enable Google Cloud Print
O
On*
Print directly from your Google account.
Options
Enable Local Discovery
O
On*
Allow higher bandwidth for data transmission.
Options
Enable SSL Peer Verification
O
On*
Verify authenticity of the peer certificate to connect to your Google
account.
Options
Always Print As Image
O*
On
Enable the Always Print As Image feature.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wi‑Fi Direct
Note: This menu appears only when a direct Wi‑Fi network is the active network.
Menu item Description
SSID Specify the service set identifier (SSID) of the Wi‑Fi network.
Preferred Channel Number
Auto
1–11 (6*)
Show the PSK on the Network Setup Page.
Set PSK Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi
connection.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 117
Menu item Description
Show PSK on Setup Page
O
On*
Show the PSK on the Network Setup Page.
Group Owner IP Address Specify the IP address of the group owner.
Auto‑Accept Push Button
Requests
O*
On
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secure.
Note: An asterisk (*) next to a value indicates the factory default setting.
Security
Login Methods
Manage Permissions
Menu item Description
Function Access
Access Address Book in Apps
Modify Address Book
Manage Shortcuts
Create Profiles
Manage Bookmarks
Flash Drive Print
Flash Drive Scan
Copy Function
Color Dropout
E‑mail Function
Fax Function
FTP Function
Release Held Faxes
Held Jobs Access
User Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
Initiate Scans Remotely
B/W Print
Network Folder ‑ Scan
Control access to the printer functions.
Understanding the printer menus 118
Menu item Description
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function Configuration Menus
Supplies Menu
Option Card Menu
SE Menu
Device Menu
Control access to the printer menu settings.
Device Management
Remote Management
Firmware Updates
Apps Configuration
Operator Panel Lock
Import/Export All Settings
Out of Service Erase
Embedded Web Server Access
Control access to the printer management options.
Apps
New Apps
Slideshow
Change Wallpaper
Screen Saver
Card Copy
Scan Center
Scan Center Custom 1
Scan Center Custom 2
Scan Center Custom 3
Scan Center Custom 4
Scan Center Custom 5
Scan Center Custom 6
Scan Center Custom 7
Scan Center Custom 8
Scan Center Custom 9
Scan Center Custom 10
Forms and Favorites
Control access to printer applications.
Understanding the printer menus 119
Local Accounts
Menu item Description
Manage Groups/Permissions
Add Group
Import Access Controls
Function Access
Administrative Menus
Device Management
Apps
All Users
Import Access Controls
Function Access
Administrative Menus
Device Management
Apps
Admin
Control group or user access to the printer functions, applications, and security
settings.
Add User
User Name/Password
User Name
Password
PIN
Create local accounts to manage access to the printer functions.
User Name/Password Accounts
Add User
User Name Accounts
Add User
Password Accounts
Add User
PIN Accounts
Add User
Schedule USB Devices
Menu item Description
Schedules
Add New Schedule
Schedule access to the USB ports.
Understanding the printer menus 120
Security Audit Log
Menu item Description
Enable Audit
O*
On
Record the events in the secure audit log and remote syslog.
Enable Remote Syslog
O*
On
Send audit logs to a remote server.
Remote Syslog Server Specify the remote syslog server.
Remote Syslog Port
1–65535 (514*)
Specify the remote syslog port.
Remote Syslog Method
Normal UDP*
Stunnel
Specify a syslog method to transmit logged events to a remote server.
Remote Syslog Facility
0 ‑ Kernel Messages
1 ‑ User‑Level Messages
2 ‑ Mail System
3 ‑ System Daemons
4 ‑ Security/Authorization
Messages*
5 ‑ Messages Generated
Internally by Syslogs
6 ‑ Line Printer Subsystem
7 ‑ Network News Subsystem
8 ‑ UUCP Subsystem
9 ‑ Clock Daemon
10 ‑ Security/Authorization
Messages
11 ‑ FTP Daemon
12 ‑ NTP Subsystem
13 ‑ Log Audit
14 ‑ Log Alert
15 ‑ Clock Daemon
16 ‑ Local Use 0 (local0)
17‑ Local Use 1 (local1)
18 ‑ Local Use 2 (local2)
19 ‑ Local Use 3 (local3)
20 ‑ Local Use 4 (local4)
21 ‑ Local Use 5 (local5)
22 ‑ Local Use 6 (local6)
23 ‑ Local Use 7 (local7)
Specify a facility code that the printer uses when sending log events to a remote
server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 121
Menu item Description
Severity of Events to Log
0 ‑ Emergency
1 ‑ Alert
2 ‑ Critical
3 ‑ Error
4 ‑ Warning*
5 ‑ Notice
6 ‑ Informational
7 ‑ Debug
Specify the priority level cuto for logging messages and events.
Remote Syslog Non‑Logged
Events
O*
On
Send all events, regardless of severity level, to the remote server.
Admin’s E‑mail Address Send e‑mail notification of logged events to the administrator.
E‑mail Log Cleared Alert
O*
On
Send e‑mail notification to the administrator when a log entry is deleted.
E‑mail Log Wrapped Alert
O*
On
Send e‑mail notification to the administrator when the log becomes full and
begins to overwrite the oldest entries.
Log Full Behavior
Wrap Over Older Entries*
E‑mail Log Then Delete All
Entries
Resolve log storage issues when the log fills its allotted memory.
E‑mail % Full Alert
O*
On
Send e‑mail notification to the administrator when the log fills its allotted
memory.
% Full Alert Level
1–99 (90*)
E‑mail Log Exported Alert
O*
On
Send e‑mail notification to the administrator when a log is exported.
E‑mail Log Settings Changed
Alert
O*
On
Send e‑mail notification to the administrator when Enable Audit is set.
Log Line Endings
LF (\n)*
CR (\r)
CRLF (\r\n)
Specify how the log file terminates the end of each line.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 122
Menu item Description
Digitally Sign Exports
O*
On
Add a digital signature to each exported log file.
Clear Log Delete all audit logs.
Export Log
Syslog (RFC 5424)
Syslog (RFC 3164)
CSV
Export a security log to a flash drive.
Note: An asterisk (*) next to a value indicates the factory default setting.
Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged o automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10
Set the number of times an invalid PIN can be entered.
Notes:
•A value of zero turns o this setting.
•When the limit is reached, the print jobs for that user name and PIN are
deleted.
•This menu item appears only when a hard disk is installed.
Confidential Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
Notes:
•If this menu item is changed while confidential print jobs reside in the printer
memory or hard disk, then the expiration time for those print jobs does not
change to the new default value.
•If the printer is turned o, then all confidential jobs held in the printer memory
are deleted.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 123
Menu item Description
Repeat Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Verify Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer prints a copy for the user to examine its quality,
before printing the remaining copies.
Reserve Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs for printing later.
Require All Jobs to be Held
O*
On
Set the printer to hold all print jobs.
Keep duplicate documents
O*
On
Set the printer to print other documents with the same file name without overwriting
any of the print jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Disk Encryption
Note: This menu appears only when a printer hard disk is installed.
Menu item Description
Status
Enabled
Disabled
Determine whether Disk Encryption is enabled.
Start encryption Prevent the loss of sensitive data in case the printer or its hard disk is stolen.
Note: Enabling disk encryption erases all contents in the hard disk. If necessary, back up
important data from the printer before starting the encryption.
Understanding the printer menus 124
Erase Temporary Data Files
Menu item Description
Stored in onboard memory
O*
On
Delete all files stored on the printer memory.
Stored on hard disk
1 Pass Erase*
3 Pass Erase
7 Pass Erase
Delete all files stored on the printer hard disk.
Note: An asterisk (*) next to a value indicates the factory default setting.
Solutions LDAP Settings
Use To
Follow LDAP Referrals
O*
On
Search the dierent servers in the domain for the logged-in user account.
LDAP Certificate Verification
No*
Ye s
Enable verification of LDAP certificates.
Mobile Services Management
Use To
AirPrint
Print
Scan
Fax
Enable functions in the AirPrint software feature.
Miscellaneous
Menu item Description
Protected Features
Show*
Hide
Show all the features that Function Access Control (FAC) protects regardless
of the security permission that the user has.
Note: FAC manages access to specific menus and functions or disables them
entirely.
Print Permission
O*
On
Let the user log in before printing.
Default Print Permission Login Set the default login for Print Permission.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 125
Menu item Description
Security Reset Jumper
Enable “Guest” access*
No Eect
Specify the eect of using the security reset jumper.
Notes:
•The jumper is located beside a lock icon on the controller board.
•Enable “Guest” access provides full access control to users who are not
logged in.
•No Eect means that the reset has no eect on the printer security
configuration.
Minimum Password Length
0–32 (0*)
Specify the minimum characters that are allowed for a password.
Note: An asterisk (*) next to a value indicates the factory default setting.
Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer preferences, settings, and configurations.
Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.
Print
Menu item Description
Print Fonts
PCL Fonts
PS Fonts
Print samples and information about the fonts that are available in each printer
language.
Print Demo Print sample pages.
Print Directory Print the resources that are stored in the flash drive or hard disk.
Note: This menu item appears only when a flash drive or hard disk is
installed.
Understanding the printer menus 126
Shortcuts
Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Fax Shortcuts
Copy Shortcuts
E‑mail Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Fax
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Note: This menu item appears only when Enable Job Log is set to On.
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Note: This menu item appears only when Enable Job Log is set to On.
Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Wi‑Fi Direct Connected Clients Print a page that shows the list of devices that are connected to the printer using
Wi‑Fi Direct.
Note: This menu item appears only when Enable Wi‑Fi Direct is set to On.
Help
Menu item Description
Print All Guides Prints all the guides
Connection Guide Provides information about connecting the printer locally (USB) or to a
network
Copy Guide Provides information about making copies and configuring the settings
E‑mail Guide Provides information about sending e‑mails and configuring the settings
Fax Guide Provides information about sending faxes and configuring the settings
FTP Guide Provides information about scanning documents and configuring the settings
Information Guide Provides more information sources about the printer
Understanding the printer menus 127
Menu item Description
Media Guide Provides information about loading paper and specialty media
Mono Quality Guide Provides information about mono print quality settings
Moving Guide Provides information about moving, locating, or shipping the printer
Print Quality Guide Provides information about solving print quality issues
Supplies Guide Provides information about ordering supplies
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Cleaning the Scanner Print instructions on how to clean the scanner.
Printing the Menu Settings Page
From the home screen, touch Settings > Reports > Menu Settings Page.
Understanding the printer menus 128
Securing the printer
Locating the security slot
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Erasing printer memory
To erase volatile memory or buered data in your printer, turn o the printer.
To er ase no n ‑volatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE.
3Follow the instructions on the display.
Erasing printer hard disk memory
1From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2Select the Sanitize all information on hard disk check box, and then touch ERASE.
3Follow the instructions on the display.
Note: This process can take from several minutes to more than an hour, making the printer unavailable
for other tasks.
Securing the printer 129
Encrypting the printer hard disk
This process erases all contents in the hard disk. If necessary, back up important data from the printer before
starting the encryption.
1From the home screen, touch Settings > Security > Disk Encryption > Start encryption.
2Follow the instructions on the display.
Notes:
•To avoid loss of data, do not turn o the printer during the encryption process.
•This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
•After encryption, the printer automatically restarts.
Restoring factory default settings
1From the home screen, touch Settings > Device > Restore Factory Defaults.
2Touc h Restore Settings > select the settings that you want to restore > RESTORE.
3Start the operation.
Statement of Volatility
Type of memory Description
Volatile memory The printer uses standard random access memory (RAM)
to buer temporarily user data during simple print and
copy jobs.
Non-volatile memory The printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store the operating system, printer settings, network
information, scanner and bookmark settings, and
embedded solutions.
Hard disk memory Some printers may have a hard disk drive installed. The
printer hard disk is designed for printer-specific
functionality. The hard disk lets the printer retain buered
user data from complex print jobs, form data, and font
data.
Erase the content of any installed printer memory in the following circumstances:
•The printer is decommissioned.
•The printer hard disk is replaced.
•The printer is moved to a dierent department or location.
•The printer is serviced by someone from outside your organization.
•The printer is removed from your premises for service.
•The printer is sold to another organization.
Securing the printer 130
Disposing of a printer hard disk
•Degaussing—Flushes the hard disk with a magnetic field that erases stored data
•Crushing—Physically compresses the hard disk to break component parts and render them unreadable
•Milling—Physically shreds the hard disk into small metal bits
Note: To guarantee that all data are completely erased, destroy physically each hard disk where data is
stored.
Securing the printer 131
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Adjusting the speaker volume
Adjusting the default internal speaker volume
1From the control panel, navigate to:
Settings > Device > Preferences > Audio Feedback
2Adjust the volume.
Notes:
•If Quiet Mode is enabled, then audible alerts are turned o. This setting also slows the printer
performance.
•The volume resets to the default value after the session is logged out or when the printer wakes from
Sleep or Hibernate mode.
Adjusting the default headphone volume
1From the control panel, navigate to:
Settings > Device > Accessibility
2Adjust the headphone volume.
Note: The volume resets to the default value after the session is logged out or when the printer wakes
from Sleep or Hibernate mode.
Configuring the fax speaker settings
1From the home screen, touch Settings > Fax > Fax Setup > Speaker Settings.
2Do the following:
•Set the Speaker Mode to Always On.
•Set the Speaker Volume to High.
•Activate the Ringer Volume.
Maintaining the printer 132
Networking
Connecting the printer to a Wi‑Fi network
Make sure that Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network
Overview > Active Adapter.
Using the control panel
1From the home screen, touch Settings > Network/Ports > Wireless > Setup On Printer Panel > Choose
Network.
2Select a Wi‑Fi network, and then type the network password.
Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial
setup.
Using Lexmark Mobile Assistant
1Depending on your mobile device, download the Lexmark Mobile Assistant application from either the
Google Play store or App Store online store.
2From the printer home screen, touch Settings > Network/Ports > Wireless > Setup Using Mobile App >
Printer ID.
3From your mobile device, launch the application, and then accept the Terms of Use.
Note: If necessary, grant permissions.
4Tap Connect to Printer > Go to Wi‑Fi Settings.
5Connect your mobile device to the printer wireless network.
6Return to the application, and then tap Setup Wi-Fi Connection
7Select a Wi-Fi network, and then type the network password.
8Tap Done.
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
(WPS)
Before you begin, make sure that:
•The access point (wireless router) is WPS‑certified or WPS‑compatible. For more information, see the
documentation that came with your access point.
•A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
•Active Adapter is set to Auto. From the home screen, touch Settings > Network/Ports > Network Overview
> Active Adapter.
Maintaining the printer 133
Using the Push Button method
1From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push
Button Method.
2Follow the instructions on the display.
Using the personal identification number (PIN) method
1From the home screen, touch Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN
Method.
2Copy the eight‑digit WPS PIN.
3Open a web browser, and then type the IP address of your access point in the address field.
Notes:
•To know the IP address, see the documentation that came with your access point.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
4Access the WPS settings. For more information, see the documentation that came with your access point.
5Enter the eight‑digit PIN, and then save the changes.
Connecting a mobile device to the printer wireless network
1Enable Wi‑Fi Direct in the printer. From the home screen, touch Settings > Network/Ports > Wireless >
Enable Wi‑Fi Direct.
Notes:
•The Wi‑Fi Direct SSID and password are generated automatically. To view the Wi‑Fi Direct SSID and
password, go to the Wi‑Fi Direct menu.
•You can also change the SSID and password, if necessary.
2Connect your mobile device to the printer wireless network.
Deactivating the Wi‑Fi network
1From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard
Network.
2Follow the instructions on the display.
Maintaining the printer 134
Changing the printer port settings after installing an internal solutions port
Notes:
•If the printer has a static IP address, then do not change the configuration.
•If the computers are configured to use the network name instead of an IP address, then do not change
the configuration.
•If you are adding a wireless internal solutions port (ISP) to a printer previously configured for an Ethernet
connection, then disconnect the printer from the Ethernet network.
For Windows users
1Open the printers folder.
2From the shortcut menu of the printer with the new ISP, open the printer properties.
3Configure the port from the list.
4Update the IP address.
5Apply the changes.
For Macintosh users
1From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2Type the IP address in the address field.
3Apply the changes.
Setting up serial printing (Windows only)
1Set the parameters in the printer.
aFrom the control panel, navigate to the menu for the port settings.
bLocate the menu for the serial port settings, and then adjust the settings, if necessary.
cApply the changes.
2From your computer, open the printers folder, and then select your printer.
3Open the printer properties, and then select the COM port from the list.
4Set the COM port parameters in Device Manager.
Notes:
•Serial printing reduces printing speed.
•Make sure that the serial cable is connected to the serial port on your printer.
Maintaining the printer 135
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
•Perform this task after every few months.
•Damage to the printer caused by improper handling is not covered by the printer warranty.
1Turn o the printer, and then unplug the power cord from the electrical outlet.
2Remove paper from the standard bin and multipurpose feeder.
3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
•Do not use household cleaners or detergents, as they may damage the finish of the printer.
•Make sure that all areas of the printer are dry after cleaning.
5Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Cleaning the scanner
1Open the scanner cover.
Maintaining the printer 136
2Using a damp, soft, lint-free cloth, wipe the following areas:
•ADF glass
•ADF glass pad
•Scanner glass
Maintaining the printer 137
•Scanner glass pad
3Close the scanner cover.
4Open the ADF cover.
5Using a damp, soft, lint-free cloth, wipe the following areas:
•ADF glass pad in the ADF cover
Maintaining the printer 138
•ADF glass in the ADF cover
6Close the ADF cover.
Ordering parts and supplies
To order parts and supplies in the U.S., contact 1-800-539-6275 for information about Lexmark authorized
dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where you
purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Checking the status of parts and supplies
1From the home screen, touch Status/Supplies.
2Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.
Maintaining the printer 139
Ordering a toner cartridge
Notes:
•The estimated cartridge yield is based on the ISO/IEC 19752 standard.
•Extremely low print coverage for extended periods of time may negatively aect actual yield.
Lexmark MX622 Return Program toner cartridges
Item United States
and Canada
European
Economic
Area
Rest of Asia
Pacific
Latin America Rest of
Europe,
Middle East,
and Africa
Australia and
New Zealand
Return
Program toner
cartridge
56F1000 56F2000 56F3000 56F4000 56F5000 56F6000
High yield
Return
Program toner
cartridge
56F1H00 56F2H00 56F3H00 56F4H00 56F5H00 56F6H00
Extra high
yield Return
Program toner
cartridge
56F1X00 56F2X00 56F3X00 56F4X00 56F5X00 56F6X00
Ultra high yield
Return
Program toner
cartridge
56F1U00 56F2U00 56F3U00 56F4U00 56F5U00 56F6U00
High yield
Corporate
Return
Program toner
cartridge*
56F1H0E 56F2H0E 56F3H0E 56F4H0E 56F5H0E 56F6H0E
Extra high
yield
Corporate
Return
Program toner
cartridge*
56F1X0E 56F2X0E 56F3X0E 56F4X0E 56F5X0E 56F6X0E
Ultra high yield
Corporate
Return
Program toner
cartridge*
56F1U0E 56F2U0E 56F3U0E 56F4U0E 56F5U0E 56F6U0E
* Available only for contract‑managed printers. For more information, contact your Lexmark representative or system
administrator.
Maintaining the printer 140
Lexmark MX622 regular toner cartridge
Item Worldwide
Regular toner cartridge 56F0UA0
Lexmark XM3250 Return Program toner cartridge
Item United States, Canada,
Australia, and New Zealand
European Economic
Area
Rest of Asia Pacific Latin America
Return Program toner
cartridge
24B6887 24B6890 24B6893 24B6896
Lexmark MB2650 Return Program toner cartridges
Item United
States and
Canada
European
Economic
Area
Rest of Asia
Pacific
Latin
America
Rest of Europe,
Middle East,
and Africa
Australia and
New Zealand
Return Program toner
cartridge
B231000 B232000 B233000 B234000 B235000 B236000
High yield Return
Program toner
cartridge
B241H00 B242H00 B243H00 B244H00 B245H00 B246H00
Extra high yield
Return Program toner
cartridge
B251X00 B252X00 B253X00 B254X00 B255X00 B256X00
Ultra high yield
Return Program toner
cartridge
B261U00 B262U00 B263U00 B264U00 B265U00 B266U00
Lexmark MB2650 Regular toner cartridge
Item Worldwide
Regular toner cartridge B260UA0
Ordering an imaging unit
Extremely low print coverage for extended periods of time may cause imaging unit parts to fail before the toner
is exhausted.
Item Part Number
Return Program imaging unit 56F0Z00
Regular imaging unit 56F0ZA0
Corporate Return Program imaging unit* 56F0Z0E
* This imaging unit is available only for contract‑managed printers. For more information, contact your Lexmark
representative or system administrator.
Maintaining the printer 141
Ordering a maintenance kit
Match the maintenance kit to the printer voltage.
Notes:
•Using certain types of paper may require more frequent replacement of the maintenance kit.
•The maintenance kit includes a fuser, MPF pick roller and separator pad, pick tires, separator roller
assembly, and transfer roller. These parts may be individually ordered and replaced if necessary.
Item Part number
200K maintenance kit, 100 V 41X1227
200K maintenance kit, 110 V 41X1225
200K maintenance kit, 220 V 41X1226
Note: Only an authorized service technician can replace the maintenance kit. Contact your service provider.
Ordering staple cartridges
Part name Part number
Staple cartridges 35S8500
Configuring supply notifications
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Notifications.
3From the Supplies menu, click Custom Supply Notifications.
4Select a notification for each supply item.
5Apply the changes.
Maintaining the printer 142
Replacing parts and supplies
Replacing the toner cartridge
1Open door A.
2Remove the used toner cartridge.
Maintaining the printer 143
3Unpack the new toner cartridge, and then shake it three times to redistribute the toner.
4Insert the new toner cartridge.
Note: Use the arrows inside the printer as guides.
5Close door A.
Maintaining the printer 144
Replacing the imaging unit
1Open door A.
2Remove the toner cartridge.
3Remove the used imaging unit.
Maintaining the printer 145
4Unpack the new imaging unit, and then shake it three times to redistribute the toner.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of
future print jobs.
5Insert the new imaging unit.
Note: Use the arrows inside the printer as guides.
6Insert the toner cartridge.
Note: Use the arrows inside the printer as guides.
Maintaining the printer 146
7Close door A.
Replacing the staple cartridge
1Open the stapler access door.
Maintaining the printer 147
2Remove the staple cartridge.
3Remove the spare staple cartridge.
Maintaining the printer 148
4Insert the spare staple cartridge.
Note: Replace the spare staple cartridge for future use.
5Close the stapler access door.
Replacing the pick tires
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Remove the tray.
Maintaining the printer 149
4Remove the used pick tires one after the other.
5Unpack the new pick tires.
Maintaining the printer 150
6Insert the new pick tires.
7Insert the tray.
8Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
9Turn on the printer.
Replacing the pick roller assembly
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Remove the optional tray.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may
require two or more people to lift it safely.
Maintaining the printer 151
Maintaining the printer 152
4Remove the tray insert, and then flip the tray base.
5Remove the used pick roller assembly.
6Unpack the new pick roller assembly.
Maintaining the printer 153
7Insert the new pick roller assembly.
8Flip the tray base, and then insert the tray insert.
Maintaining the printer 154
9Align the printer with the optional tray, and then lower the printer until it clicks into place.
10 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
11 Turn on the printer.
Replacing the ADF separator roller
1Open the ADF cover.
Maintaining the printer 155
2Remove the used ADF separator roller.
3Unpack the new ADF separator roller.
Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean
hands.
Maintaining the printer 156
4Insert the new ADF separator roller until it clicks into place.
5Close the ADF cover.
Maintaining the printer 157
Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
•If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to http://support.lexmark.com or contact customer support.
Saving energy and paper
Configuring the power save mode settings
Sleep mode
1From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode.
2Specify the amount of time that the printer stays idle before it enters Sleep Mode.
Maintaining the printer 158
Hibernate mode
1From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout.
2Select the amount of time that the printer stays idle before it enters Hibernate mode.
Notes:
•For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.
•The Embedded Web Server is disabled when the printer is in Hibernate mode.
Adjusting the brightness of the printer display
1From the home screen, touch Settings > Device > Preferences > Screen Brightness.
2Adjust the setting.
Conserving supplies
•Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
•Print multiple pages on a single sheet of paper.
•Use the preview feature to see how the document looks like before printing it.
•Print one copy of the document to check its content and format for accuracy.
Recycling
Recycling Lexmark products
To return Lexmark products for recycling:
1Go to www.lexmark.com/recycle.
2Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most ecient and environmentally sensitive manner and that there is less packaging to
dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also oers recycling of packaging components in some countries or regions. For more
information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
Maintaining the printer 159
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Maintaining the printer 160
Clearing jams
Avoiding jams
Load paper properly
•Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
•Do not load or remove a tray while the printer is printing.
•Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
•Do not slide paper into the tray. Load paper as shown in the illustration.
•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
•Push the tray firmly into the printer after loading paper.
Clearing jams 161
Use recommended paper
•Use only recommended paper or specialty media.
•Do not load paper that is wrinkled, creased, damp, bent, or curled.
•Flex, fan, and align the paper edges before loading.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, weights, or types in the same tray.
•Make sure that the paper size and type are set correctly on the computer or printer control panel.
•Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
•When Jam Assist is set to On, the printer automatically flushes blank pages or partially printed pages
with after a jammed page is cleared. Check your printed output for blank pages.
•When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam location
1Automatic document feeder
2Standard bin
3Door A
4Multipurpose feeder
5Duplex unit
6Trays
7Door B
Clearing jams 162
Jam location
8Optional staple finisher
9Finisher bin
Paper jam in door A
1Remove the tray.
2Open door A.
Clearing jams 163
3Remove the toner cartridge.
4Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of
future print jobs.
Clearing jams 164
5Remove the jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Note: Make sure that all paper fragments are removed.
Clearing jams 165
6Insert the imaging unit.
Note: Use the arrows inside the printer as guides.
Clearing jams 166
7Insert the toner cartridge.
Note: Use the arrows inside the printer as guides.
8Close door A.
9Insert the tray.
Paper jam in the rear door
1Open the rear door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 167
3Close the rear door.
Paper jam in the standard bin
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 168
Paper jam in the duplex unit
1Remove the tray.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Insert the tray.
Clearing jams 169
Paper jam in trays
1Remove the tray.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Insert the tray.
Paper jam in the multipurpose feeder
1Remove paper from the multipurpose feeder.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 170
3Flex, fan, and align the paper edges before loading.
4Reload paper, and then adjust the paper guide.
Paper jam in the automatic document feeder
1Remove all original documents from the ADF tray.
2Open the ADF cover.
3Remove the jammed paper.
Clearing jams 171
Note: Make sure that all paper fragments are removed.
4Close the ADF cover.
Paper jam in the finisher
Paper jam in the finisher bin
1Remove paper from the finisher bin.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 172
Paper jam in the finisher rear door
1Open the finisher rear door.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Open the finisher narrow door, and then remove any paper fragments.
4Close the doors.
Clearing jams 173
Staple jam in the finisher
1Open the staple access door.
2Remove the staple cartridge holder.
3Lift the staple guard, and then remove the loose staples.
Clearing jams 174
4Close the staple guard.
5Insert the staple cartridge holder.
6Close the staple access door.
Clearing jams 175
Troubleshooting
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
Notes:
•View the IP address on the home screen.
•An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
•Internet Explorer version 11 or later
•Microsoft Edge
•Safari version 6 or later
•Google ChromeTM version 32 or later
•Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Troubleshooting 176
Action Yes No
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact customer
support.
Unable to read flash drive
Action Yes No
Step 1
Check if the printer is not busy processing another print, copy,
scan, or fax job.
Is the printer ready?
Go to step 2. Wait for the printer to
finish processing the
other job.
Step 2
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 36.
Is the flash drive supported?
Go to step 3. Insert a supported
flash drive.
Step 3
Remove, and then insert the flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Contact customer
support.
Enabling the USB port
From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.
Checking the printer connectivity
1From the home screen, touch Settings > Reports > Network > Network Setup Page.
2Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be
malfunctioning. Contact your administrator for assistance.
Troubleshooting 177
Hardware options problems
Cannot detect internal option
Action Yes No
Step 1
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Print the Menu Settings Page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4. Go to step 3.
Step 3
Check if the internal option is installed properly into the controller
board.
aTurn o the printer, and then unplug the power cord from the
electrical outlet.
bMake sure that the internal option is installed in the appropriate
connector in the controller board.
cConnect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the internal option operate correctly?
The problem is
solved.
Go to step 4.
Step 4
aCheck if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see “Adding available options in the print driver”
on page 235.
bResend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact customer
support.
Troubleshooting 178
Internal solutions port does not operate correctly
Action Yes No
Step 1
Print a menu settings page, and then check if the internal solutions
port (ISP) appears in the Installed Features list.
Is the ISP listed in the Installed Features list?
Go to step 3. Go to step 2.
Step 2
Remove, and then install the ISP. For more information, see
“Installing an internal solutions port” on page 228.
Note: Use a supported ISP.
Does the ISP operate correctly?
The problem is
solved.
Go to step 3.
Step 3
Check the cable and the ISP connection.
aUse the correct cable, and then make sure that it is securely
connected to the ISP.
bCheck if the ISP solution interface cable is securely connected
into the receptacle of the controller board.
Does the ISP operate correctly?
The problem is
solved.
Contact customer
support.
Defective flash detected
Try one or more of the following:
•Replace the defective flash memory.
•From the printer control panel, select Continue to ignore the message and continue printing.
•Cancel the current print job.
Not enough free space in flash memory for resources
Try one or more of the following:
•From the printer control panel, select Continue to clear the message and continue printing.
•Delete fonts, macros, and other data stored in the flash memory.
•Install flash memory with larger capacity.
Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Troubleshooting 179
Unformatted flash detected
Try one or more of the following:
•From the control panel, select Continue to stop the defragmentation and continue printing.
•Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and needs to be
replaced.
Issues with supplies
Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
•The first number in the message after 42 indicates the region of the printer.
•The second number in the message after 42 indicates the region of the cartridge.
Printer and toner cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test pages.
From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
Troubleshooting 180
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, from the control panel, press and hold X and # simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and
supplies” on page 139.
If the printer does not print after pressing and holding X and # simultaneously for 15 seconds, then reset
the supply usage counter.
1From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters
2Select the part or supply that you want to reset, and then select Start.
3Read the warning message, and then select Continue.
4Press and hold X and # simultaneously for 15 seconds to clear the message.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
aUse an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
bSend the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
aMake sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bSend the print job.
Does the envelope seal when printing?
Contact customer
support.
The problem is
solved.
Troubleshooting 181
Collated printing does not work
Action Yes No
Step 1
aFrom the control panel, navigate to:
Settings > Print > Layout > Collate
bTo uc h On [1,2,1,2,1,2].
cPrint the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Step 2
aFrom the document that you are trying to print, open the Print
dialog, and then select Collate.
bPrint the document.
Is the document collated correctly?
The problem is
solved.
Go to step 3.
Step 3
aReduce the number of pages to print.
bPrint the document.
Are the pages collated correctly?
The problem is
solved.
Contact customer
support.
Tray linking does not work
Action Yes No
Step 1
aCheck if the trays contain the same paper size and paper type.
bCheck if the paper guides are positioned correctly.
cPrint the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
aFrom the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
bSet the paper size and paper type to match the paper loaded
in the linked trays.
cPrint the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Troubleshooting 182
Action Yes No
Step 3
aMake sure that Tray Linking is set to Automatic. For more
information, see “Linking trays” on page 29.
bPrint the document.
Do the trays link correctly?
The problem is
solved.
Contact customer
support.
Paper frequently jams
Action Yes No
Step 1
aRemove the tray.
bCheck if paper is loaded correctly.
Notes:
•Make sure that the paper guides are positioned correctly.
•Make sure that the stack height is below the maximum
paper fill indicator.
•Make sure to print on recommended paper size and type.
cInsert the tray.
dPrint the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
aFrom the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bSet the correct paper size and type.
cPrint the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Step 3
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Do paper jams occur frequently?
Contact customer
support.
The problem is
solved.
Troubleshooting 183
Jammed pages are not reprinted
Action Yes No
aFrom the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
bIn the Jam Recovery menu, select On or Auto.
cPrint the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact customer
support.
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Is the printer printing blank or white pages?
Go to step 2. The problem is
solved.
Troubleshooting 184
Action Yes No
Step 2
aRemove any packing material that is left on the imaging unit.
1Remove the toner cartridge, and then remove the imaging
unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so
may aect the quality of future print jobs.
2Check the imaging unit for signs of damage, and replace if
necessary.
Note: Make sure that the photoconductor drum contact is
not bent or out of place.
3Firmly shake the imaging unit to redistribute the toner.
4Insert the imaging unit, and then insert the toner cartridge.
bPrint the document.
Is the printer printing blank or white pages?
Go to step 3. The problem is
solved.
Step 3
Check the status of the toner cartridge, and replace if necessary.
aFrom the control panel, navigate to:
Status/Supplies > Supplies
bPrint the document.
Is the printer printing blank or white pages?
Contact customer
support.
The problem is
solved.
Dark print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshooting 185
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Is the print dark?
Go to step 2. The problem is
solved.
Step 2
aTurn o the printer, wait for about 10 seconds, and then turn on
the printer.
bReduce toner darkness. From the control panel, navigate to:
Settings > Print > Quality
cPrint the document.
Is the print dark?
Go to step 3. The problem is
solved.
Step 3
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel.
bPrint the document.
Is the print dark?
Go to step 4. The problem is
solved.
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
aReplace textured paper with plain paper.
bPrint the document.
Is the print dark?
Go to step 6. The problem is
solved.
Step 6
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print dark?
Go to step 7. The problem is
solved.
Troubleshooting 186
Action Yes No
Step 7
aRemove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the print dark?
Go to step 8. The problem is
solved.
Step 8
aReplace the imaging unit.
bPrint the document.
Is the print dark?
Contact customer
support.
The problem is
solved.
Fine lines are not printed correctly
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Are fine lines not printed correctly?
Go to step 2. The problem is
solved.
Troubleshooting 187
Action Yes No
Step 2
aAdjust the print quality settings.
1From the control panel, navigate to:
Settings > Print > Quality > Pixel Boost > Fonts
2Adjust Toner Darkness to 7. From the control panel, navigate
to:
Settings > Print > Quality
bPrint the document.
Are fine lines not printed correctly?
Contact customer
support.
The problem is
solved.
Folded or wrinkled paper
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Is the paper folded or wrinkled?
Go to step 2. The problem is
solved.
Step 2
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the paper folded or wrinkled?
Go to step 3. The problem is
solved.
Troubleshooting 188
Action Yes No
Step 3
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting from the printer control
panel.
bPrint the document.
Is the paper folded or wrinkled?
Contact customer
support.
The problem is
solved.
Gray background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aTurn o the printer, wait for 10 seconds, and then turn on the
printer.
bIncrease toner darkness.
From the control panel, navigate to:
Settings > Print > Quality
cPrint the document.
Does gray background appear on prints?
Go to step 2. The problem is
solved.
Step 2
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Does gray background appear on prints?
Go to step 3. The problem is
solved.
Troubleshooting 189
Action Yes No
Step 3
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting from the printer control
panel.
bPrint the document.
Does gray background appear on prints?
Go to step 4. The problem is
solved.
Step 4
Check the status of the toner cartridge, and replace if necessary.
aFrom the control panel, navigate to:
Status/Supplies > Supplies
bPrint the document.
Does gray background appear on prints?
Go to step 5. The problem is
solved.
Step 5
aRemove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bRemove any packing material that is stuck on the imaging unit.
Note: Make sure to remove any obstruction between the
charge roller and photoconductor drum.
cInsert the imaging unit.
dPrint the document.
Does gray background appear on prints?
Go to step 6. The problem is
solved.
Step 6
aReplace the imaging unit.
bPrint the document.
Does gray background appear on prints?
Contact customer
support.
The problem is
solved.
Troubleshooting 190
Horizontal light bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Do horizontal light bands appear on prints?
Contact customer
support.
The problem is
solved.
Incorrect margins
Action Yes No
Step 1
aAdjust the paper guides to the correct position for the paper
loaded.
bPrint the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
Troubleshooting 191
Action Yes No
Step 2
aDepending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting from the printer control
panel.
bPrint the document.
Are the margins correct?
The problem is
solved.
Contact customer
support.
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Is the print light?
Go to step 2. The problem is
solved.
Step 2
aTurn o the printer, wait for about 10 seconds, and then turn on
the printer.
bIncrease toner darkness. From the control panel, navigate to:
Settings > Print > Quality
cPrint the document.
Is the print light?
Go to step 3. The problem is
solved.
Troubleshooting 192
Action Yes No
Step 3
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel.
bPrint the document.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
Check the status of the toner cartridge, and replace if necessary.
aFrom the control panel, navigate to:
Status/Supplies > Supplies
bPrint the document.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
aRemove the toner cartridge, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bPush either side of the transfer roller, located below the imaging
unit, to check if it depresses and bounces back into place.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
cIf the transfer roller does not depress and bounce back into
place, then remove and insert it.
1Pull up one end of the transfer roller and push it down until
it clicks into place.
2If necessary, repeat the step on the other end.
dFirmly shake the imaging unit to redistribute the toner, and then
insert it.
eInsert the toner cartridge.
fTurn o the printer, wait for 10 seconds, and then turn on the
printer.
gPrint the document.
Is the print light?
Go to step 6. The problem is
solved.
Troubleshooting 193
Action Yes No
Step 6
aIf the issue happens after installing a new maintenance kit, then
check whether the transfer roller included with the kit is
installed.
Note: If necessary, replace the transfer roller.
bPrint the document.
Is the print light?
Go to step 7. The problem is
solved.
Step 7
Check the status of the imaging unit. From the control panel,
navigate to:
Status/Supplies > Supplies
Is the imaging unit near End of Life?
Go to step 8. Contact customer
support.
Step 8
aReplace the imaging unit.
bPrint the document.
Is the print light?
Contact customer
support.
The problem is
solved.
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Is the print mottled?
Go to step 2. The problem is
solved.
Troubleshooting 194
Action Yes No
Step 2
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 4. Go to step 3.
Step 3
aReplace the toner cartridge.
bPrint the document.
Is the print mottled?
Go to step 4. The problem is
solved.
Step 4
Check the status of the imaging unit. From the control panel,
navigate to:
Status/Supplies > Supplies
Is the imaging unit near end of life?
Go to step 5. Contact customer
support.
Step 5
aReplace the imaging unit.
bPrint the document.
Is the print mottled?
Contact customer
support.
The problem is
solved.
Paper curl
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Is the paper curled?
Go to step 2. The problem is
solved.
Troubleshooting 195
Action Yes No
Step 2
aAdjust the guides in the tray to the correct position for the paper
loaded.
bPrint the document.
Is the paper curled?
Go to step 3. The problem is
solved.
Step 3
aDepending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Notes:
•Make sure that the settings match the paper loaded.
•You can also change the settings from the printer control
panel.
bPrint the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Step 4
aRemove paper from the tray, and then turn over the paper.
bPrint the document.
Is the paper curled?
Go to step 5. The problem is
solved.
Step 5
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the paper curled?
Go to step 6. The problem is
solved.
Step 6
aCheck if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
bPrint the document.
Is the paper curled?
Contact customer
support.
The problem is
solved.
Troubleshooting 196
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aAdjust the guides in the tray to the correct position for the paper
loaded.
bPrint the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
aCheck if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
bPrint the document.
Is the print crooked or skewed?
Go to step 3. The problem is
solved.
Step 3
aCheck the pick tire in the tray for signs of damage and
contamination, and replace if necessary.
bPrint the document.
Is the print crooked or skewed?
Contact customer
support.
The problem is
solved.
Repeating defects
Troubleshooting 197
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
Using the Print Quality Test Pages, check if the distance between
the repeating defects is equal to any of the following:
•97 mm (3.82 in.)
•47 mm (1.85 in.)
•38 mm (1.5 in.)
Does the distance between the repeating defects match any of the
measurements?
Go to step 2. Take note of the
distance, and then
contact customer
support.
Step 2
aReplace the imaging unit.
bPrint the document.
Do the repeating defects appear?
Contact customer
support.
The problem is
solved.
Solid black pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Is the printer printing solid black pages?
Go to step 2. The problem is
solved.
Troubleshooting 198
Action Yes No
Step 2
aRemove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the printer printing solid black pages?
Go to step 3. The problem is
solved.
Step 3
aRemove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bRemove any packing material that is stuck on the imaging unit.
Note: Make sure to remove any obstruction between the
charge roller and photoconductor drum.
cInsert the imaging unit.
dPrint the document.
Is the printer printing solid black pages?
Go to step 4. The problem is
solved.
Step 4
Check the imaging unit for signs of damage.
Is the imaging unit free from damage?
Contact customer
support.
Go to step 5.
Step 5
aReplace the imaging unit.
bPrint the document.
Is the printer printing solid black pages?
Contact customer
support.
The problem is
solved.
Troubleshooting 199
Text or images cut o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Are text or images cut o?
Go to step 2. The problem is
solved.
Step 2
aRemove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Are text or images cut o?
Go to step 3. The problem is
solved.
Troubleshooting 200
Action Yes No
Step 3
aRemove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bRemove any packing material that is stuck on the imaging unit.
Note: Make sure to remove any obstruction between the
charge roller and photoconductor drum.
cInsert the imaging unit.
dPrint the document.
Are text or images cut o?
Go to step 4. The problem is
solved.
Step 4
aReplace the imaging unit.
bPrint the document.
Are text or images cut o?
Contact customer
support.
The problem is
solved.
Toner easily rubs o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshooting 201
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Does the toner easily rub o?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel.
bPrint the document.
Does the toner easily rub o?
Contact customer
support.
The problem is
solved.
Vertical dark bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Do vertical dark bands appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 202
Action Yes No
Step 2
aRemove the toner cartridge, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bInsert the imaging unit, and then insert the cartridge.
cPrint the document.
Do vertical dark bands appear on prints?
Go to step 3. The problem is
solved.
Step 3
aRemove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bRemove any packing material that is stuck on the imaging unit.
Note: Make sure to remove any obstruction between the
charge roller and photoconductor drum.
cInsert the imaging unit.
dPrint the document.
Do vertical dark bands appear on prints?
Go to step 4. The problem is
solved.
Step 4
aCheck if a bright light enters the right side of the printer, and
move the printer if necessary.
bPrint the document.
Do vertical dark bands appear on prints?
Contact customer
support.
The problem is
solved.
Troubleshooting 203
Vertical dark lines or streaks
Action Yes No
Step 1
aFrom the control panel, navigate to:
Settings > Troubleshooting > Cleaning the scanner
bPrint the document.
Do vertical dark lines or streaks appear on prints?
Go to step 3. Go to step 2.
Step 2
aUsing a damp, soft, lint-free cloth, clean the scanner. For more
information, see “Cleaning the scanner” on page 136.
bCopy the document using the ADF.
Do vertical dark lines or streaks appear on prints?
Contact customer
support.
The problem is
solved.
Step 3
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Do vertical dark lines or streaks appear on prints?
Go to step 4. The problem is
solved.
Step 4
aRemove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do vertical dark lines or streaks appear on prints?
Go to step 5. The problem is
solved.
Troubleshooting 204
Action Yes No
Step 5
aReplace the imaging unit.
bPrint the document.
Do vertical dark lines or streaks appear on prints?
Contact customer
support.
The problem is
solved.
Vertical dark streaks with print missing
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aRemove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bRemove any packing material that is stuck on the imaging unit.
Note: Make sure to remove any obstruction between the
charge roller and photoconductor drum.
cInsert the imaging unit.
dPrint the document.
Do vertical dark streaks with missing images appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 205
Action Yes No
Step 2
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Do vertical dark streaks with missing images appear on prints?
Contact customer
support.
The problem is
solved.
Vertical light bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Do vertical light bands appear on prints?
Contact customer
support.
The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshooting 206
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel.
bPrint the document.
Do vertical white lines appear on prints?
Contact customer
support.
The problem is
solved.
Confidential and other held documents do not print
Action Yes No
Step 1
aFrom the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
bPrint the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
•Delete the print job, and then send it again.
•For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Troubleshooting 207
Action Yes No
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
aOpen the Printing Preferences dialog.
bFrom the Print and Hold section, select Keep duplicate
documents.
cEnter a PIN.
dResend the print job.
For Macintosh users
aSave and name each job dierently.
bSend the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
aDelete some held jobs to free up printer memory.
bResend the print job.
Are the documents printed?
The problem is
solved.
Go to step 5.
Step 5
aAdd printer memory.
bResend the print job.
Are the documents printed?
The problem is
solved.
Contact customer
support.
Slow printing
Action Yes No
Step 1
Make sure that the printer cable is securely connected to the
printer and to the computer, print server, option, or other network
device.
Is the printer printing slow?
Go to step 2. The problem is
solved.
Step 2
aMake sure that the printer is not in Quiet Mode.
From the home screen, touch Settings > Device > Maintenance
> Config Menu > Device Operations > Quiet Mode.
bPrint the document.
Is the printer printing slow?
Go to step 3. The problem is
solved.
Troubleshooting 208
Action Yes No
Step 3
aDepending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
bSet the resolution to 600 dpi.
cPrint the document.
Is the printer printing slow?
Go to step 4. The problem is
solved.
Step 4
aFrom the home screen, touch Settings > Print > Quality > Print
Resolution.
bSet the resolution to 600 dpi.
cPrint the document.
Is the printer printing slow?
Go to step 5. The problem is
solved.
Step 5
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel.
•Heavier paper prints more slowly.
•Paper narrower than letter, A4, and legal may print more
slowly.
bPrint the document.
Is the printer printing slow?
Go to step 6. The problem is
solved.
Step 6
aMake sure that the printer settings for texture and weight match
the paper being loaded.
From the home screen, touch Settings > Paper > Media
Configuration > Media Types.
Note: Rough paper textures and heavy paper weights may
print more slowly.
bPrint the document.
Is the printer printing slow?
Go to step 7. The problem is
solved.
Step 7
Remove held jobs.
Is the printer printing slow?
Go to step 8. The problem is
solved.
Troubleshooting 209
Action Yes No
Step 8
aMake sure that the printer is not overheating.
Notes:
•Allow the printer to cool down after a long print job.
•Observe the recommended ambient temperature for the
printer. For more information, see “Selecting a location
for the printer” on page 11.
bPrint the document.
Is the printer printing slow?
Contact customer
support.
The problem is
solved.
Print jobs do not print
Action Yes No
Step 1
aFrom the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
aCheck if the printer is on.
bResolve any error messages that appear on the display.
cPrint the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
aCheck if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
aTurn o the printer, wait for about 10 seconds, and then turn on
the printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Troubleshooting 210
Action Yes No
Step 5
aRemove, and then reinstall the print driver.
bPrint the document.
Is the document printed?
The problem is
solved.
Contact customer
support.
Adjusting toner darkness
1From the home screen, touch Settings > Print > Quality.
2Adjust the toner darkness.
3Apply the changes.
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Troubleshooting 211
Action Yes No
Step 6
Turn o the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 8.
Step 8
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact customer
support.
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
aCheck if you are printing on the correct paper.
bPrint the document.
Is the document printed on the correct paper?
Go to step 2. Load the correct
paper size and paper
type.
Step 2
aDepending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bMake sure that the settings match the paper loaded.
cPrint the document.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
aCheck if the trays are linked.
For more information, see “Linking trays” on page 29.
bPrint the document.
Is the document printed from the correct tray?
The problem is
solved.
Contact customer
support.
Troubleshooting 212
Faxing problems
Cannot send or receive faxes
Action Yes No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
•Telephone
•Handset
•Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Step 3
Check for a dial tone.
•Call the fax number to check if it is working properly.
•If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Step 4
Check the telephone wall jack.
aConnect the analog telephone directly to the wall jack.
bListen for a dial tone.
cIf you do not hear a dial tone, then use a dierent telephone
cable.
dIf you still do not hear a dial tone, then connect the analog
telephone to a dierent wall jack.
eIf you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
The problem is
solved.
Go to step 5.
Troubleshooting 213
Action Yes No
Step 5
Check if the printer is connected to an analog phone service or to
the correct digital connector.
•If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
•If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
•If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.
Can you send or receive a fax?
The problem is
solved.
Go to step 6.
Step 6
Temporarily disconnect other equipment and disable other
telephone services.
aDisconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
bDisable call waiting and voice mail. For more information,
contact your telephone company.
Can you send or receive a fax?
The problem is
solved.
Go to step 7.
Step 7
Scan the original document one page at a time.
aDial the fax number.
bScan the document.
Can you send or receive a fax?
The problem is
solved.
Contact customer
support.
Troubleshooting 214
Can receive but not send faxes
Action Yes No
Step 1
Load the original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
•Check if the shortcut number is set for the telephone number
that you want to dial.
•Dial the telephone number manually.
Can you send faxes?
The problem is
solved.
Contact customer
support.
Can send but not receive faxes
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
From the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Rings to Answer.
Can you receive faxes?
The problem is
solved.
Go to step 3.
Step 3
If the printer is printing blank pages, then see “Blank or white
pages” on page 184.
Can you receive faxes?
The problem is
solved.
Contact customer
support.
Troubleshooting 215
Poor fax print quality
Action Yes No
Step 1
Make sure that there are no print quality defects.
aFrom the control panel, touch Settings > Troubleshooting >
Print Quality Test Pages.
bCorrect any print quality defects. For more information, see
“Print quality is poor” on page 184.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
aFrom the control panel, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls.
bIn the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Contact customer
support.
Scanning problems
Cannot scan from a computer
Action Yes No
Step 1
aTurn o the printer, wait for about 10 seconds, and then turn it
back on.
bResend the scan job.
Can you send the scan job?
The problem is
solved.
Go to step 2.
Step 2
aMake sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
bResend the scan job.
Can you send the scan job?
The problem is
solved.
Contact customer
support.
Troubleshooting 216
Partial copies of document or photo
Action Yes No
Step 1
aMake sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
bCopy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Go to step 2.
Step 2
aMatch the paper size setting and the paper loaded in the tray.
bCopy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Contact customer
support.
Poor copy quality
Action Yes No
Step 1
aClean the scanner glass and the ADF glass with a damp, soft,
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see “Cleaning the scanner” on page
136.
bMake sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
cCopy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
aCheck the quality of the original document or photo.
bAdjust the scan quality settings.
cCopy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Contact customer
support.
Vertical dark streaks on output when scanning from the ADF
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Troubleshooting 217
Action Yes No
Step 1
aOpen the scanner cover.
bUsing a damp, soft, lint‑free cloth, wipe the ADF glass and the
white underside of the ADF cover.
cClose the scanner cover.
Do vertical streaks still appear on scanned documents?
Go to step 2. The problem is
solved.
Step 2
aOpen door C.
bUsing a damp, soft, lint‑free cloth, wipe the ADF glass and the
white underside of the ADF cover.
cClose the door.
Do vertical streaks still appear on scanned documents?
Contact customer
support.
The problem is
solved.
Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
aMake sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
bResend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Step 2
Check the file you want to scan.
aMake sure that the file name is not already used in the
destination folder.
bMake sure that the document or photo you want to scan is not
open in another application.
cResend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Step 3
aMake sure that the Append time stamp or the Overwrite
existing file check box is selected in the destination
configuration settings.
bResend the scan job.
Is the scan job successful?
The problem is
solved.
Contact customer
support.
Troubleshooting 218
Scanner does not close
Action Yes No
Remove obstructions that keep the scanner unit open.
Did the scanner unit close correctly?
The problem is
solved.
Contact customer
support.
Scanning takes too long or freezes the computer
Action Yes No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact customer
support.
The problem is
solved.
Scanner does not respond
Action Yes No
Step 1
aCheck if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
bCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 2.
Step 2
aCheck if the printer is turned on.
bResolve any error messages that appear on the display.
cCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 3.
Step 3
aTurn o the printer, wait for about 10 seconds, and then turn the
printer on.
bCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Contact customer
support.
Troubleshooting 219
Adjusting scanner registration
1From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner
Configuration > Scanner Manual Registration.
2In the Print Quick Test menu, touch Start.
3Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration.
4In the Copy Quick Test menu, touch Start.
5Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are dierent from the original document, then adjust Left Margin and
Top Margin.
6Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.
Adjusting ADF registration
1From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner
Configuration > Scanner Manual Registration.
2In the Print Quick Test menu, touch Start.
3Place the Print Quick Test page on the ADF tray.
4Touc h Front ADF Registration or Rear ADF Registration.
Notes:
•To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
•To align Rear ADF Registration, place the test page facedown, short edge first into the ADF.
5In the Copy Quick Test menu, touch Start.
6Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are dierent from the original document, then adjust Horizontal
Adjust and Top Margin.
7Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.
Contacting customer support
Before contacting customer support, make sure to have the following information:
•Printer problem
•Error message
•Printer model type and serial number
Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to http://support.lexmark.com.
Troubleshooting 220
Upgrading and migrating
Hardware
Available internal options
•Flash memory
•Font cards
•Firmware cards
–Forms and Bar Code
–IPDS
–PRESCRIBE
•Internal solutions port
–RS-232C Serial Interface Card
–Parallel 1284-B Interface Card
–MarkNetTM N8230 Fiber Ethernet
Accessing the controller board
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Using a flat-head screwdriver, open the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 221
4Close the access cover.
5Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
6Turn on the printer.
Upgrading and migrating 222
Installing a memory card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Open the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 223
4Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card.
5Insert the memory card until it clicks into place.
6Close the controller board access cover.
7Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8Turn on the printer.
Upgrading and migrating 224
Installing an optional card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Open the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any components or connectors.
4Unpack the optional card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card.
Upgrading and migrating 225
5Push the card firmly into place.
Note: The entire length of the connector on the card must touch and be flush against the controller
board.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
6Close the access cover.
7Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8Turn on the printer.
Installing a printer hard disk
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Open the controller board access cover.
Upgrading and migrating 226
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
4Unpack the hard disk.
5Attach the hard disk to the controller board.
Warning—Potential Damage: Do not touch or press the center of the hard disk.
Upgrading and migrating 227
6Attach the hard disk interface cable to the controller board.
7Close the access cover.
8Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
9Turn on the printer.
Installing an internal solutions port
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Unpack the internal solutions port (ISP) kit.
Note: Remove the preinstalled interface cable from the ISP.
Upgrading and migrating 228
1ISP
2Mounting bracket
3Thumbscrews
4Housing
5Interface cable
4Install the ISP into its housing.
5Secure the ISP in place and attach the ISP extended cable.
Upgrading and migrating 229
6Open, and then remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic
components or connectors.
7Attach the ISP kit to the printer.
Upgrading and migrating 230
If a printer hard disk is installed, then remove the hard disk before installing the ISP.
aUnplug the hard disk interface cable from the controller board.
Upgrading and migrating 231
bConnect the ISP extended cable to the ISP connector.
Upgrading and migrating 232
cInstall the hard disk.
Upgrading and migrating 233
8Close the access cover.
9Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
10 Turn on the printer.
Installing optional trays
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Unpack the optional tray, and then remove all packing material.
4Align the printer with the optional tray, and then lower the printer into place.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may
require two or more people to lift it safely.
5Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
6Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available
options in the print driver” on page 235.
Upgrading and migrating 234
Software
Installing the printer software
Notes:
•The print driver is included in the software installer package.
•For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print
on an AirPrint-certified printer.
1Obtain a copy of the software installer package.
•From the software CD that came with your printer.
•Go to http://support.lexmark.com, and then select your printer and operating system.
2Run the installer, and then follow the instructions on the computer screen.
Adding available options in the print driver
For Windows users
1Open the printers folder.
2Select the printer you want to update, and then do either of the following:
•For Windows 7 or later, select Printer properties.
•For earlier versions, select Properties.
3Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4Apply the changes.
For Macintosh users
1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2Navigate to the list of hardware options, and then add any installed options.
3Apply the changes.
Firmware
Exporting or importing a configuration file
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Upgrading and migrating 235
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2From the Embedded Web Server, click Export Configuration or Import Configuration.
3Follow the instructions on the screen.
4If the printer supports applications, then do the following:
aClick Apps > select the application > Configure.
bClick Export or Import.
Updating firmware
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your Lexmark representative.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Update Firmware.
3Browse to the flash file.
4Click Upload.
Upgrading and migrating 236
Notices
Product information
Product name:
Lexmark MB2650ade, Lexmark MB2650adwe; Lexmark MX622ade, Lexmark MX622adhe; Lexmark XM3250
MFPs
Machine type:
7018
Model(s):
676, 678, 679, 686
Edition notice
February 2020
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, go to http://support.lexmark.com.
For information on Lexmark's privacy policy governing the use of this product, go to
www.lexmark.com/privacy.
For information on supplies and downloads, go to www.lexmark.com.
© 2018 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Notices 237
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Trademarks
Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International,
Inc. in the United States and/or other countries.
Google Cloud Print, Google Chrome, Android, and Google Play are trademarks of Google LLC.
Macintosh, macOS, App Store, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other
countries. Use of the Works with Apple badge means that an accessory has been designed to work specifically
with the technology identified in the badge and has been certified by the developer to meet Apple performance
standards.
Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
All other trademarks are the property of their respective owners.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing One-sided: 55; Two-sided: 54
Scanning 56
Copying 56
Ready 14
Values are subject to change. See www.lexmark.com for current values.
Notices 238
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your
local sales oce phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
To return Lexmark cartridges for reuse or recycling, do the following:
1Go to www.lexmark.com/recycle.
2Select the product that you want to recycle.
Notices 239
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certified to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.
Temperature information
Ambient operating temperature 10 to 32°C (50 to 90°F)
Shipping temperature -20 to 40°C (-4 to 104°F)
Storage temperature and relative humidity 0 to 40°C (32 to 104°F)
8 to 80% RH
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there
is never any human access to laser radiation above a Class I level during normal operation, user maintenance,
or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser
with the following specifications:
Class: IIIb (3b) AlGaInP
Nominal output power (milliwatts): 15
Notices 240
Wavelength (nanometers): 650–670
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption
(Watts)
Printing The product is generating hard‑copy output from electronic inputs. 670 (one-sided); 410 (two-
sided)
Copy The product is generating hard‑copy output from hard‑copy original
documents.
680
Scan The product is scanning hard‑copy documents. 23.5
Ready The product is waiting for a print job. 16.5
Sleep Mode The product is in a high‑level energy‑saving mode. 1.8
Hibernate The product is in a low‑level energy‑saving mode. 0.1
O The product is plugged into an electrical outlet, but the power switch is
turned o.
0.1
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60
minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but
uses more energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
Notices 241
The Hibernate mode can be entered in any of the following methods:
•Using the Hibernate Timeout
•Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
O mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain the analog facsimile card:
Lexmark Regulatory Type/Model Number:
LEX-M14-002
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord
(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total RENs, contact your local telephone
company. For products approved after July 23, 2001, the REN for this product is part of the product identifier
that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
Notices 242
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the
FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
aect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,
Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
International, Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state taris. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Industrie Canada.
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
Notices 243
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a dierent make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the eective hand-over of a call to another device connected to the same
line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should diculties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
Lexmark part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
•There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
•The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
•The equipment shall be set to ensure that automatic calls to dierent numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Japanese telecom notice
The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified
by JATE, with the following Certification Number:
A18-0046001
Lexmark International, Inc.
LEX-M14-002
A18-0046001
Notices 244
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which
receives metering pulses in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark :
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark
Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen
werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee
che ricevono impulsi remoti in Svizzera.
Regulatory notices for wireless products
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com.
Modular component notice
Wireless models contain one of the following modular components:
Lexmark Regulatory Type/Model Number LEX-M07-001; FCC ID:IYLLEXM07001; Industry Canada IC:2376A-
LEXM07001
Lexmark Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001
To determine which modular components are installed in your particular product, refer to the labeling on your
actual product.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Notices 245
Industry Canada (Canada)
This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Industrie Canada (Canada)
Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est
soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter
toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
Compliance is indicated by the CE marking:
EU statement of radio transmitter operational frequency bands and maximum RF power
This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the EU. The maximum transmitter EIRP
power output, including antenna gain, is ≤ 20dBm.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
Notices 246
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: regulatory@lexmark.com
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notice to users of Class A products in Brazil
Este produto não é apropriado para uso em ambientes domésticos, pois poderá causar interferências
eletromagnéticas que obrigam o usuário a tomar medidas necessárias para minimizar estas interferências.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and
on the restrictions of use of certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class A limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.
Notices 247
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 and EN55032 Class A limits and
immunity requirements of EN55024. This product is not intended to be used in residential/domestic
environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
Notices 248
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Notices 249
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 250
Index
A
accessing the controller
board 221
activating Voice Guidance 24
adapter plug 49
adding a shortcut
copy 42
adding contacts 22
adding groups 22
adding hardware options
print driver 235
adding internal options
print driver 235
adding shortcut
e‑mail 44
fax destination 53
FTP address 55
ADF registration
adjusting 220
ADF separator roller
replacing 155
adjusting
scanner registration 220
adjusting ADF registration 220
adjusting darkness
fax 53
adjusting default volume
headphone 132
speaker 132
adjusting speech rate
Voice Guidance 25
adjusting the brightness
printer display 159
adjusting the brightness of the
printer display 159
adjusting toner darkness 211
AirPrint
using 34
Android device
printing from 33
answering machine
setting up 47
assigning printer to a ring
pattern 51
attaching cables 14
automatic document feeder
(ADF)
using 40, 43, 46, 55
avoiding paper jams 161
B
blank pages 184
blocking junk faxes 53
bookmarks
creating 21
creating folders for 21
C
cable
Ethernet 14
USB 14
can send but not receive
faxes 215
canceling a print job
from the computer 38
from the printer control
panel 38
cannot open Embedded Web
Server 176
cannot receive faxes 215
Card Copy
setting up 18
changing resolution
fax 53
changing the printer port settings
after installing ISP 135
changing the wallpaper 19
checking the status of parts and
supplies 139
cleaning
exterior of the printer 136
interior of the printer 136
cleaning the printer 136
cleaning the scanner 128, 136
clearing jam
in door A 163
clearing jams
in the finisher 172
collated printing does not
work 182
collating copies 41
confidential print jobs 37
printing from a Macintosh
computer 37
printing from Windows 37
configuring Eco‑Mode setting 19
configuring Eco‑Settings 19
configuring supply
notifications 142
configuring the settings
fax speaker 132
configuring the SMTP server 43
configuring the SMTP server for
fax 46
connecting printer to distinctive
ring service 51
connecting the mobile device
to the printer wireless
network 134
connecting the printer
to a wireless network 133
connecting to a wireless network
using PIN method 133
using Push Button method 133
conserving supplies 159
contacting customer
support 220
contacts
adding 22
deleting 23
editing 22
control panel
using 15
controller board
accessing 221
copy troubleshooting
partial copies of documents or
photos 217
poor copy quality 217
scanner does not respond 219
scanner unit does not close 219
copying
on both sides of the paper 41
on letterhead 41
photos 40
using the automatic document
feeder (ADF) 40
using the scanner glass 40
copying dierent paper sizes 40
copying from
selected tray 40
copying multiple pages
onto a single sheet 42
Index 251
creating a shortcut
copy 42
creating bookmarks 21
creating folders
for bookmarks 21
creating shortcut
e‑mail 44
fax destination 53
FTP address 55
creating shortcuts 18
crooked print 197
Customer Support
using 20
customer support
contacting 220
customizing the display 19
D
date and time
fax settings 52
deactivating the Wi‑Fi
network 134
default headphone volume
adjusting 132
default speaker volume
adjusting 132
Defective flash detected 179
deleting contacts 23
deleting groups 23
Device Quotas
setting up 20
dierent paper sizes, copying 40
directory list
printing 38
Display Customization
using 19
distinctive ring service, fax
enabling 51
documents
scanning to a fax server 57
documents, printing
from a computer 33
from a mobile device 33
dots on print 194
E
Eco‑Settings
configuring 19
editing contacts 22
editing groups 22
emission notices 238, 245, 247
enabling Magnification mode 24
enabling personal identification
numbers 25
enabling spoken passwords 25
enabling the USB port 177
enabling Wi‑Fi Direct 134
encrypting
printer hard disk 130
enlarging copies 41
environmental settings 158
erasing printer hard disk
memory 129
erasing printer memory 130
Ethernet port 14
exporting a configuration file
using the Embedded Web
Server 235
e‑mail server
setting up 43
e‑mail shortcut
creating 44
e‑mailing
using a shortcut number 44
using the address book 44
using the automatic document
feeder (ADF) 43
using the printer 44
using the scanner glass 43
F
factory default settings
restoring 130
fax
configuring the SMTP server 46
forwarding 54
holding 53
setting the schedule to send 52
fax darkness
adjusting 53
fax destination shortcut
creating 53
fax log
viewing 53
fax port 14
fax resolution
changing 53
fax setup
country‑ or region‑specific 49
standard telephone line
connection 47
fax speaker
configuring the settings 132
fax troubleshooting
cannot receive faxes 215
cannot send faxes 215
cannot send or receive
faxes 213
poor print quality 216
faxing
setting the date and time 52
using the automatic document
feeder (ADF) 46
using the scanner glass 46
FCC notices 245
finding more information about
the printer 10
firmware, updating 236
flash drive
printing from 35
scanning to 56
folder paper 188
font sample list
printing 38
FTP address
creating shortcut 55
FTP server, scanning to
using the control panel 55
G
genuine Lexmark parts and
supplies 139
Google Cloud Print
using 33
groups
adding 22
deleting 23
editing 22
H
hardware options
trays 234
hardware options, adding
print driver 235
held jobs 37
printing from a Macintosh
computer 37
printing from Windows 37
Help menu 127
Hibernate mode
configuring 158
holding faxes 53
home screen
customizing 18
Index 252
home screen icons
displaying 18
using 17
I
icons on the home screen
showing 18
identifying jam locations 162
imaging unit
ordering 141
replacing 145
importing a configuration file
using the Embedded Web
Server 235
indicator light
understanding the status 15
installing a memory card 223
installing a printer hard disk 226
installing an internal solutions
port 228
installing an optional card 225
installing options
printer hard disk 226
installing the print driver 235
installing the printer
software 235
installing trays 234
internal option is not
detected 178
internal options
firmware cards 221
flash memory 221
font cards 221
installing 225
internal solutions port 221
memory card 223
printer hard disk 226
internal options, adding
print driver 235
internal solutions port
installing 228
troubleshooting 179
IPSec menu 113
J
jam, clearing
finisher 174
jams
avoiding 161
jams, clearing
in the automatic document
feeder 171
in the duplex unit 169
in the multipurpose feeder 170
in the standard bin 168
trays 170
junk faxes
blocking 53
K
keyboard on the display
using 25
L
letterhead
copying on 41
Lexmark Mobile Print
using 33
LINE port 14
linking trays 29
loading
multipurpose feeder 28
loading envelopes
in the multipurpose feeder 28
loading trays 26
locating paper jams 162
locating the security slot 129
M
Magnification mode
enabling 24
maintenance kit
ordering 142
making copies 40
managing screen saver 19
Media Types menu 83
memory card
installing 223
menu
802.1x 114
About this Printer 72
Accessibility 66
Confidential Print Setup 123
Configuration Menu 67
Copy Defaults 83
Custom Scan Sizes 82
Device 126
Eco‑Mode 61
Erase Temporary Data Files 125
Ethernet 109
E‑mail Defaults 93
E‑mail Setup 91
Fax 127
Fax Mode 87
Fax Server Setup 90
Fax Setup 87
Finishing 73
Flash Drive Print 104
Flash Drive Scan 101
FTP Defaults 97
Google Cloud Print 117
HTML 79
HTTP/FTP Settings 115
Image 80
Information Sent to Lexmark 65
IPSec 113
Job Accounting 75
Layout 72
Local Accounts 120
Login Restrictions 123
LPD Configuration 114
Manage Permissions 118
Media Types 83
Menu Settings Page 126
Miscellaneous 125
Mobile Services
Management 125
Network 127
Network Overview 106
Notifications 62
Out of Service Erase 71
PCL 78
PDF 77
PostScript 77
Power Management 65
Preferences 59
Print 126
Quality 75
Remote Operator Panel 62
Restrict external network
access 116
Security Audit Log 121
Setup 74
Shortcuts 127
SNMP 112
Solutions LDAP Settings 125
TCP/IP 110
ThinPrint 115
Tray Configuration 81
Troubleshooting 128
Universal Setup 81
USB 116
Index 253
Visible Home Screen Icons 71
Web Link Setup 97
Wi‑Fi Direct 117
XPS 77
Menu Settings Page
printing 128
menus
Disk Encryption 124
Restore Factory Defaults 67
Schedule USB Devices 120
Wireless 106
mobile device
printing from 33, 34
Mopria Print Service 33
mottled print 194
moving the printer 11, 158
multipurpose feeder
loading 28
N
navigating the screen
using gestures 24
navigating the screen using
gestures 24
network setup page
printing 177
noise emission levels 238
Non‑Lexmark supply 180
non‑volatile memory 130
erasing 129
Not enough free space in flash
memory for resources 179
notices 238, 239, 240, 241, 242,
245, 247
O
optional card
installing 225
options
internal solutions port 228
ordering
imaging unit 141
maintenance kit 142
staple cartridges 142
ordering supplies
toner cartridge 140
P
paper
Universal size setting 26
paper jam in door A 163
paper jam in the automatic
document feeder 171
paper jam in the duplex unit 169
paper jam in the finisher 172
paper jam in the multipurpose
feeder 170
paper jam in the rear door 167
paper jam in trays 170
paper jam, clearing
in the automatic document
feeder 171
in the duplex unit 169
in the multipurpose feeder 170
in the rear door 167
trays 170
paper jams
avoiding 161
paper jams, clearing
in the standard bin 168
parts status
checking 139
personal identification number
method 133
personal identification numbers
enabling 25
photos, copying 40
pick roller assembly
replacing 151
pick tires
replacing 149
placing separator sheets
between copies
copying 41
poor fax print quality 216
power button light
understanding the status 15
power save modes
configuring 158
print driver
hardware options, adding 235
installing 235
print job
canceling from the
computer 38
canceling from the printer
control panel 38
print jobs not printed 210
print quality troubleshooting
blank or white pages 184
crooked or skewed print 197
dark print 185
fine lines are not printed
correctly 187
folded or wrinkled paper 188
gray background on prints 189
horizontal light bands 191
light print 192
mottled print and dots 194
paper curl 195
repeating defects 197
solid black pages 198
text or images cut o 200
toner easily rubs o 201
vertical dark bands 202
vertical dark lines or
streaks 204
vertical dark streaks with print
missing 205
vertical light bands 206
vertical white lines 206
print troubleshooting
collated printing does not
work 182
confidential and other held
documents do not print 207
envelope seals when
printing 181
incorrect margins 191
jammed pages are not
reprinted 184
job prints from the wrong
tray 212
job prints on the wrong
paper 212
paper frequently jams 183
print jobs do not print 210
slow printing 208
tray linking does not work 182
unable to read flash drive 177
printer
minimum clearances 11
selecting a location 11
shipping 158
printer display
adjusting the brightness 159
printer hard disk
encrypting 130
printer hard disk memory 130
erasing 129
printer information
finding 10
printer is not responding 211
printer menus 58
Index 254
printer messages
Defective flash detected 179
Non‑Lexmark supply 180
Not enough free space in flash
memory for resources 179
Replace cartridge, printer region
mismatch 180
Unformatted flash detected 180
printer options troubleshooting
cannot detect internal
option 178
internal solutions port 179
printer port settings
changing 135
printer ports 14
printer settings
restoring factory default 130
printer software
installing 235
printer status 15
printer wireless network
connecting the mobile device
to 134
printing
directory list 38
font sample list 38
from a computer 33
from a flash drive 35
from a mobile device 33, 34
from an Android device 33
Menu Settings Page 128
network setup page 177
quality test pages 128
using Google Cloud Print 33
using Mopria Print Service 33
using Wi‑Fi Direct 34
printing a directory list 38
printing a font sample list 38
printing a network setup
page 177
printing confidential and other
held jobs
from a Macintosh computer 37
from Windows 37
printing from a computer 33
printing from a flash drive 35
Push Button method 133
Q
QR codes
adding 20
R
received fax
forwarding 54
received faxes
holding 53
recycling
Lexmark packaging 159
Lexmark products 159
reducing copies 41
removing paper jam
in door A 163
repeat print jobs 37
printing from a Macintosh
computer 37
printing from Windows 37
Replace cartridge, printer region
mismatch 180
replacing parts
ADF separator roller 155
replacing supplies
imaging unit 145
staple cartridge 147
toner cartridge 143
replacing the pick roller
assembly 151
replacing the pick tires 149
replacing the staple
cartridge 147
reserve print jobs
printing from a Macintosh
computer 37
printing from Windows 37
resetting
supply usage counters 180
resetting the supply usage
counters 180
RJ11 adapter 49
running a slideshow 19
S
safety information 8, 9
saving paper 42
saving toner 42
Scan Center
setting up 20
Scan to Computer
setting up 57
scan troubleshooting
cannot scan from a
computer 216
partial copies of documents or
photos 217
poor copy quality 217
scan job was not
successful 218
scanner does not respond 219
scanner unit does not close 219
scanning freezes the
computer 219
scanning takes too long 219
vertical dark streaks on output
when scanning from the
ADF 217
scanner
cleaning 136
scanner glass
using 40, 43, 46, 55
scanning
to an FTP server 55
using the automatic document
feeder (ADF) 55
using the scanner glass 55
scanning quality problem 217
scanning to a computer 57
scanning to a fax server 57
scanning to a flash drive 56
scanning to an FTP server
using the control panel 55
scheduling a fax 52
scheduling power modes 19
securing printer memory 130
security slot
locating 129
selecting a location for the
printer 11
sending a fax
using the computer 52
using the control panel 52
sending an e‑mail 44
serial printing
setting up 135
setting the paper size 26
setting the paper type 26
setting the Universal paper
size 26
setting up Device Quotas 20
setting up fax
country‑ or region‑specific 49
standard telephone line
connection 47
setting up serial printing 135
shipping the printer 158
Index 255
shortcut
Copy 18
Email 18
Fax 18
FTP 18
shortcut, creating
e‑mail 44
fax destination 53
FTP address 55
shortcut, creating a
copy 42
shortcuts
creating 18
skewed print 197
Sleep mode
configuring 158
slow printing 208
SMTP server for e‑mail
configuring 43
SMTP server for fax
configuring 46
sorting multiple copies 41
spoken passwords
enabling 25
staple cartridge
replacing 147
staple cartridges
ordering 142
staple jam in the finisher 174
staple jam, clearing
finisher 174
statement of volatility 130
storing print jobs 37
supplies
conserving 159
supplies status
checking 139
supplies, ordering
maintenance kit 142
staple cartridges 142
supply notifications
configuring 142
supply usage counters
resetting 180
supported file types 36
supported flash drives 36
supported paper sizes 30
supported paper types 32
supported paper weights 32
T
toner cartridge
ordering 140
replacing 143
toner darkness
adjusting 211
trays
installing 234
linking 29
loading 26
unlinking 29
troubleshooting
cannot open Embedded Web
Server 176
printer is not responding 211
troubleshooting, copy
partial copies of documents or
photos 217
poor copy quality 217
scanner does not respond 219
scanner unit does not close 219
troubleshooting, fax
cannot send faxes 215
cannot send or receive
faxes 213
poor print quality 216
troubleshooting, print
collated printing does not
work 182
confidential and other held
documents do not print 207
envelope seals when
printing 181
incorrect margins 191
jammed pages are not
reprinted 184
job prints from the wrong
tray 212
job prints on the wrong
paper 212
paper frequently jams 183
print jobs do not print 210
slow printing 208
tray linking does not work 182
troubleshooting, print quality
blank or white pages 184
crooked or skewed print 197
dark print 185
fine lines are not printed
correctly 187
folded or wrinkled paper 188
gray background on prints 189
horizontal light bands 191
light print 192
mottled print and dots 194
paper curl 195
repeating defects 197
solid black pages 198
text or images cut o 200
toner easily rubs o 201
vertical dark bands 202
vertical dark lines or
streaks 204
vertical dark streaks with print
missing 205
vertical light bands 206
vertical white lines 206
troubleshooting, printer options
cannot detect internal
option 178
internal solutions port 179
troubleshooting, scan
cannot scan from a
computer 216
partial copies of documents or
photos 217
poor copy quality 217
scan job was not
successful 218
scanner does not respond 219
scanner unit does not close 219
vertical dark streaks on output
when scanning from the
ADF 217
two‑sided copying 41
U
unable to read flash drive
troubleshooting, print 177
Unformatted flash detected 180
Universal paper size
setting 26
unlinking trays 29
updating firmware 236
USB port 14
enabling 177
using Customer Support 20
using Display Customization 19
using genuine Lexmark parts and
supplies 139
using QR Code Generator 20
using the ADF
copying 40
Index 256
using the automatic document
feeder (ADF) 40, 43, 46, 55
using the control panel 15
using the home screen 17
using the scanner
glass 40, 43, 46, 55
copying 40
V
verify print jobs 37
printing from a Macintosh
computer 37
printing from Windows 37
vertical dark lines on prints 204
vertical dark streaks on output
when scanning from the ADF 217
vertical streaks on prints 204
viewing a fax log 53
virtual keyboard
using 25
Voice Guidance
activating 24
speech rate 25
Voice Guidance speech rate
adjusting 25
volatile memory 130
erasing 129
W
white lines 206
white pages 184
Wireless menu 106
wireless network
connecting the printer to 133
Wi‑Fi Protected Setup 133
wireless networking 133
Wi‑Fi Direct 134
printing from a mobile
device 34
Wi‑Fi network
deactivating 134
Wi‑Fi Protected Setup
wireless network 133
wrinkled paper 188
Index 257