Table of Contents
- Contents
- Safety information
- Learning about the printer
- Setting up and using the home screen applications
- Setting up and using the accessibility features
- Loading paper and specialty media
- Paper support
- Printing
- Copying
- E-mailing
- Faxing
- Scanning
- Understanding the printer menus
- Securing the printer
- Maintaining the printer
- Clearing jams
- Troubleshooting
- Network connection problems
- Hardware options problems
- Issues with supplies
- Paper feed problems
- Printing problems
- Print quality is poor
- Blank or white pages
- Dark print
- Fine lines are not printed correctly
- Folded or wrinkled paper
- Gray background
- Horizontal light bands
- Light print
- Mottled print and dots
- Paper curl
- Print crooked or skewed
- Repeating defects
- Solid black pages
- Text or images cut off
- Toner easily rubs off
- Vertical dark bands
- Vertical dark lines or streaks
- Vertical dark streaks with print missing
- Vertical light bands
- Vertical white lines
- Confidential and other held documents do not print
- Slow printing
- Print jobs do not print
- Adjusting toner darkness
- The printer is not responding
- Job prints from the wrong tray or on the wrong paper
- Print quality is poor
- Faxing problems
- Scanning problems
- Cannot scan from a computer
- Partial copies of document or photo
- Poor copy quality
- Vertical dark streaks on output when scanning from the ADF
- Scan job was not successful
- Scanner does not close
- Scanning takes too long or freezes the computer
- Scanner does not respond
- Adjusting scanner registration
- Adjusting ADF registration
- Contacting customer support
- Upgrading and migrating
- Notices
- Product information
- Edition notice
- GOVERNMENT END USERS
- Trademarks
- Licensing notices
- Noise emission levels
- Waste from Electrical and Electronic Equipment (WEEE) directive
- India E-Waste notice
- Product disposal
- Static sensitivity notice
- ENERGY STAR
- Temperature information
- Laser notice
- Power consumption
- Regulatory notices for telecommunication terminal equipment
- Notice to users of the US telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users of the New Zealand telephone network
- Japanese telecom notice
- Regulatory notices for wireless products
- Modular component notice
- Exposure to radio frequency radiation
- Industry Canada (Canada)
- European Community (EC) directives conformity
- Multiple model information
- Federal Communications Commission (FCC) compliance information statement
- Notice to users of Class A products in Brazil
- European Community (EC) directives conformity
- European Community (EC) directives conformity
- Radio interference notice
- Model-specific information
- Federal Communications Commission (FCC) compliance information statement
- European Community (EC) directives conformity
- STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
- Index
Lexmark XM1246 User Manual
Displayed below is the user manual for XM1246 by Lexmark which is a product in the Multifunctionals category. This manual has pages.
Related Manuals
Contents
Safety information.........................................................................................7
Conventions...........................................................................................................................................................7
Product statements..............................................................................................................................................7
Learning about the printer......................................................................... 10
Finding information about the printer...........................................................................................................10
Selecting a location for the printer................................................................................................................. 11
Printer configurations........................................................................................................................................ 13
Attaching cables................................................................................................................................................. 14
Using the control panel.................................................................................................................................... 15
Understanding the status of the power button and indicator light.......................................................15
Setting up and using the home screen applications..............................16
Using the home screen.....................................................................................................................................16
Customizing the home screen........................................................................................................................ 17
Setting up Card Copy........................................................................................................................................ 17
Creating a shortcut.............................................................................................................................................17
Using Display Customization...........................................................................................................................18
Configuring Eco‑Settings................................................................................................................................. 18
Using Customer Support..................................................................................................................................19
Using QR Code Generator...............................................................................................................................19
Setting up Scan Center.....................................................................................................................................19
Setting up Device Quotas................................................................................................................................19
Creating a Cloud Connector profile............................................................................................................. 20
Managing bookmarks...................................................................................................................................... 20
Managing contacts.............................................................................................................................................21
Setting up and using the accessibility features..................................... 24
Enabling Magnification mode.........................................................................................................................24
Activating Voice Guidance..............................................................................................................................24
Navigating the screen using gestures.........................................................................................................24
Adjusting the Voice Guidance speech rate................................................................................................25
Using the keyboard on the display...............................................................................................................25
Enabling spoken passwords or personal identification numbers........................................................ 25
Contents 2
Loading paper and specialty media.........................................................26
Setting the size and type of the specialty media......................................................................................26
Configuring Universal paper settings.......................................................................................................... 26
Loading trays...................................................................................................................................................... 26
Loading the multipurpose feeder................................................................................................................. 28
Linking trays........................................................................................................................................................29
Paper support..............................................................................................30
Supported paper sizes.....................................................................................................................................30
Supported paper types....................................................................................................................................32
Supported paper weights................................................................................................................................33
Printing.........................................................................................................34
Printing from a computer.................................................................................................................................34
Printing from a mobile device........................................................................................................................ 34
Printing from a flash drive............................................................................................................................... 35
Supported flash drives and file types.......................................................................................................... 36
Configuring confidential jobs......................................................................................................................... 37
Printing confidential and other held jobs.................................................................................................... 37
Printing from a Cloud Connector profile..................................................................................................... 38
Printing a font sample list................................................................................................................................ 38
Printing a directory list......................................................................................................................................38
Canceling a print job........................................................................................................................................ 39
Copying........................................................................................................40
Using the automatic document feeder and scanner glass.................................................................... 40
Making copies....................................................................................................................................................40
Copying photos................................................................................................................................................. 40
Copying on letterhead...................................................................................................................................... 41
Copying on both sides of the paper (two‑sided)........................................................................................41
Reducing or enlarging copies......................................................................................................................... 41
Collating copies.................................................................................................................................................. 41
Placing separator sheets between copies.................................................................................................. 41
Copying multiple pages onto a single sheet............................................................................................. 42
Creating a copy shortcut................................................................................................................................. 42
Contents 3
E-mailing...................................................................................................... 43
Using the automatic document feeder and scanner glass.................................................................... 43
Setting up the e‑mail function........................................................................................................................43
Configuring e‑mail settings.............................................................................................................................43
Sending an e-mail..............................................................................................................................................44
Creating an e-mail shortcut.............................................................................................................................44
Faxing...........................................................................................................45
Setting up the printer to fax............................................................................................................................45
Using the automatic document feeder and scanner glass..................................................................... 51
Sending a fax.......................................................................................................................................................51
Scheduling a fax................................................................................................................................................ 52
Creating a fax destination shortcut.............................................................................................................. 52
Changing the fax resolution........................................................................................................................... 53
Adjusting the fax darkness............................................................................................................................. 53
Viewing a fax log............................................................................................................................................... 53
Blocking junk faxes........................................................................................................................................... 53
Holding faxes......................................................................................................................................................53
Forwarding a fax................................................................................................................................................53
Scanning...................................................................................................... 55
Using the automatic document feeder and scanner glass.................................................................... 55
Scanning to an FTP server..............................................................................................................................55
Creating an FTP shortcut................................................................................................................................ 55
Scanning to a flash drive.................................................................................................................................56
Sending scanned documents to a computer.............................................................................................57
Scanning to a Cloud Connector profile....................................................................................................... 57
Understanding the printer menus............................................................58
Menu map........................................................................................................................................................... 58
Device.................................................................................................................................................................. 59
Print....................................................................................................................................................................... 70
Paper.....................................................................................................................................................................79
Copy.......................................................................................................................................................................81
Fax.........................................................................................................................................................................85
E-mail.................................................................................................................................................................... 98
Contents 4
FTP.......................................................................................................................................................................105
USB Drive............................................................................................................................................................110
Network/Ports....................................................................................................................................................116
Security...............................................................................................................................................................129
Reports................................................................................................................................................................137
Help..................................................................................................................................................................... 138
Troubleshooting............................................................................................................................................... 138
Printing the Menu Settings Page................................................................................................................. 138
Securing the printer..................................................................................139
Locating the security slot...............................................................................................................................139
Erasing printer memory..................................................................................................................................139
Erasing printer hard disk memory............................................................................................................... 139
Encrypting the printer hard disk...................................................................................................................140
Restoring factory default settings................................................................................................................140
Statement of Volatility.....................................................................................................................................140
Maintaining the printer.............................................................................142
Adjusting the speaker volume......................................................................................................................142
Networking........................................................................................................................................................ 143
Cleaning printer parts..................................................................................................................................... 145
Ordering parts and supplies......................................................................................................................... 148
Replacing parts and supplies........................................................................................................................152
Moving the printer........................................................................................................................................... 164
Saving energy and paper.............................................................................................................................. 165
Recycling............................................................................................................................................................166
Clearing jams.............................................................................................168
Avoiding jams................................................................................................................................................... 168
Identifying jam locations................................................................................................................................ 169
Paper jam in door A.........................................................................................................................................170
Paper jam in the rear door............................................................................................................................. 174
Paper jam in the standard bin.......................................................................................................................175
Paper jam in the duplex unit......................................................................................................................... 175
Paper jam in trays.............................................................................................................................................176
Paper jam in the multipurpose feeder........................................................................................................ 177
Paper jam in the automatic document feeder..........................................................................................178
Contents 5
Troubleshooting........................................................................................ 180
Network connection problems.....................................................................................................................180
Hardware options problems......................................................................................................................... 182
Issues with supplies........................................................................................................................................ 184
Paper feed problems...................................................................................................................................... 185
Printing problems.............................................................................................................................................188
Faxing problems.............................................................................................................................................. 216
Scanning problems......................................................................................................................................... 219
Contacting customer support......................................................................................................................223
Upgrading and migrating........................................................................224
Hardware.......................................................................................................................................................... 224
Software............................................................................................................................................................ 238
Firmware............................................................................................................................................................238
Notices.......................................................................................................240
Index.......................................................................................................... 256
Contents 6
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Safety information 7
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
•If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
Safety information 8
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Safety information 9
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
•Connecting the printer
•Installing the printer software
See the setup documentation that came with the
printer or go to http://support.lexmark.com.
More setup and instructions for using the printer:
•Selecting and storing paper and specialty media
•Loading paper
•Configuring printer settings
•Viewing and printing documents and photos
•Setting up and using the printer software
•Configuring the printer on a network
•Caring for and maintaining the printer
•Troubleshooting and solving problems
Information Center—Go to
http://infoserve.lexmark.com.
Help Menu Pages—Access the guides on the
printer firmware or go to
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Product videos—Go to
http://infoserve.lexmark.com/idv/.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
Help using the printer software Help for Microsoft® Windows® or Macintosh
operating systems—Open a printer software
program or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
•Help is automatically installed with the printer
software.
•Depending on the operating system, the
printer software is located in the printer
program folder or on the desktop.
Learning about the printer 10
What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
•Documentation
•Driver downloads
•Live chat support
•E‑mail support
•Voice support
Go to http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
•Place and date of purchase
•Machine type and serial number
•Safety information
•Regulatory information
•Warranty information
•Environmental information
Warranty information varies by country or region:
•In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
•In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Selecting a location for the printer
•Leave enough room to open trays, covers, and doors and to install hardware options.
•Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
Learning about the printer 11
•Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Clean, dry, and free of dust
–Away from stray staples and paper clips
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight and humidity extremes
•Observe the recommended temperatures and avoid fluctuations.
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature 0 to 40°C (32 to 104°F)
•Allow the following recommended amount of space around the printer for proper ventilation:
1Top 737 mm (29 i n.)
2Rear 203 mm (8 in.)
3Right side 305 mm (12 in.)
4Front 510 mm (20 in.)
Note: The minimum space needed in front of the printer is 76 mm (3 in.).
5Left side 203 mm (8 in.)
Learning about the printer 12
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see www.lexmark.com/multifunctionprinters.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
You can configure your printer by adding optional 250‑ or 550‑sheet trays. For more information, see “Installing
optional trays” on page 237.
1Control panel
2Automatic document feeder (ADF)
3Standard bin
4Controller board access cover
5Standard 250‑sheet tray
6Optional 250‑ or 550‑sheet tray
7Multipurpose feeder
8Door A
Learning about the printer 13
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Use the To
1Power cord socket Connect the printer to an electrical outlet.
2Ethernet port Connect the printer to an Ethernet network.
3LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line
to send and receive faxes.
4USB port*Attach a keyboard or any compatible option.
5USB printer port Connect the printer to a computer.
* This port is available only in some printer models.
Learning about the printer 14
Using the control panel
Use the To
1Display •View the printer messages and supply status.
•Set up and operate the printer.
2Home button Go to the home screen.
3Numeric keypad Enter numbers or symbols in an input field.
4Power button Turn on or turn o the printer.
Note: To tu rn o the printer, press and hold the power button for five seconds.
5Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.
6Stop or Cancel button Stop the current printer task.
7Start button Start a printer task, depending on which mode is selected.
8Pause button Place a dial pause in a fax number.
9Backspace button Move the cursor backward and delete a character in an input field.
10 Indicator light Check the printer status.
11 Volume buttons Adjust the speaker volume.
Understanding the status of the power button and
indicator light
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Hibernate mode.
Learning about the printer 15
Setting up and using the home screen
applications
Note: These applications are supported only in some printer models.
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Touch To
1Status/Supplies •Show a warning or error message whenever the printer requires intervention to
continue processing.
•View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
2Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
3Change Language Change the language on the display.
4Settings Access the printer menus.
5Eco‑Settings Manage energy consumption, noise, toner, and paper usage settings.
6Held Jobs Show the print jobs that are held in the printer memory.
7USB Drive Print photos and documents from a flash drive.
8Address Book Manage a contact list that other applications on the printer can access.
Setting up and using the home screen applications 16
Customizing the home screen
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Visible Home Screen Icons.
3Select the icons that you want to appear on the home screen.
4Apply the changes.
Setting up Card Copy
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Apps > Card Copy > Configure.
Notes:
•Make sure that Display Icon is enabled.
•Make sure that E‑mail Settings and Network Share Settings are configured.
•When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and
400 dpi for black and white.
•When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color
and 300 dpi for black and white.
3Apply the changes.
Note: You need a printer hard disk to scan multiple cards.
Creating a shortcut
1From the home screen, touch Shortcut Center.
Note: The icon and name may have been changed. For more information, contact your administrator.
2Select a printer function, and then touch Create Shortcut.
Note: The Secure E‑mail function is not supported.
3Configure the settings, and then touch Save.
Setting up and using the home screen applications 17
4Type a unique shortcut name.
Note: To avoid clipped names on the home screen, type only up to 25 characters.
5Tou ch OK.
The application automatically generates a unique shortcut number. To launch the shortcut, press # and then
the shortcut number.
Using Display Customization
Before using the application, make sure to do the following:
•From the Embedded Web Server, click Apps > Display Customization > Configure.
•Enable and configure the screen saver, slideshow, and wallpaper settings.
Managing screen saver and slide show images
1From the Screen Saver and Slideshow Images section, add, edit, or delete an image.
Notes:
•You can add up to 10 images.
•When enabled, the status icons appear on the screen saver only when there are errors, warnings, or
cloud‑based notifications.
2Apply the changes.
Changing the wallpaper image
1From the home screen, touch Change Wallpaper.
2Select an image to use.
3Apply the changes.
Running a slide show from a flash drive
1Insert a flash drive into the USB port.
2From the home screen, touch Slideshow.
Images appear in alphabetical order.
Note: You can remove the flash drive after the slide show starts, but the images are not stored in the
printer. If the slide show stops, then insert the flash drive again to view the images.
Configuring Eco‑Settings
1From the home screen, touch Eco‑Settings.
2Configure Eco‑Mode or Schedule Power Modes.
3Apply the changes.
Setting up and using the home screen applications 18
Using Customer Support
1From the home screen, touch Customer Support.
2Print or e‑mail the information.
Note: For information on configuring the application settings, see the Customer Support Administrator’s
Guide.
Using QR Code Generator
You may need administrative rights to access the application.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Apps > QR Code Generator > Configure.
3Do either of the following:
•Select a default QR code value.
•Type a QR code value.
4Apply the changes.
Setting up Scan Center
1From the home screen, touch Scan Center.
2Select and create a destination, and then configure the settings.
Notes:
•When creating a network destination, make sure to validate and adjust the settings until no errors
occur.
•Only destinations created from the Embedded Web Server are saved. For more information, see the
documentation that came with the solution.
3Apply the changes.
Setting up Device Quotas
You may need administrative rights to access the application.
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Setting up and using the home screen applications 19
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Apps > Device Quotas > Configure.
3From the User Accounts section, add or edit a user, and then set the user quota.
4Apply the changes.
Note: For information on how to configure the application and its security settings, see the Device
Quotas Administrator’s Guide.
Creating a Cloud Connector profile
We recommend logging in to the printer before you create a profile. To enable a login method, see the
Embedded Web Server
‑
Security Admin Guide.
1From the home screen, touch Cloud Connector.
2Select a cloud service provider.
3Tou ch Create a Profile or .
4Type a unique profile name.
5If necessary, enter a PIN.
Note: When using the printer as guest, protect the profile with a PIN.
6Tou ch Create, and then take note of the authorization code.
Note: The authorization code is valid only for 24 hours.
7Open a web browser, and then go to https://lexmark.cloud-connect.co.
8Click Next, and then accept the Terms of Use.
9Enter the authorization code, and then click Connect.
10 Log in to your cloud service provider account.
11 Grant permissions.
Note: To complete the authorization process, open the profile within 72 hours.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Setting up and using the home screen applications 20
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Bookmark Setup > Add Bookmark, and then type a unique name for the bookmark.
3Select an Address protocol type, and then do one of the following:
•For HTTP and HTTPS, type the URL that you want to bookmark.
•For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server certificate, see the help information for your web browser.
•For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
•For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
•If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages.
Other file types such as DOCX and XLXS are supported in some printer models.
4Click Save.
Note: To manage bookmarks, click Bookmark Setup.
Creating folders
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Bookmark Setup > Add Folder, and then type a unique name for the folder.
Note: To limit access to the folder, enter a PIN.
3Click Save.
Notes:
•You can create folders or bookmarks inside a folder. To create a bookmark, see “Creating bookmarks”
on page 20.
•To manage folders, click Bookmark Setup.
Managing contacts
Adding contacts
1Open a web browser, and then type the printer IP address in the address field.
Setting up and using the home screen applications 21
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3From the Contacts section, add a contact.
Note: You can assign the contact to one or more groups.
4If necessary, specify a login method to allow application access.
5Apply the changes.
Adding groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3From the Contact Groups section, add a group name.
Note: You can assign one or more contacts to the group.
4Apply the changes.
Editing contacts or groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3Do either of the following:
•From the Contacts section, click a contact name, and then edit the information.
•From the Contact Groups section, click a group name, and then edit the information.
4Apply the changes.
Deleting contacts or groups
1Open a web browser, and then type the printer IP address in the address field.
Setting up and using the home screen applications 22
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3Do either of the following:
•From the Contacts section, select a contact that you want to delete.
•From the Contact Groups section, select a group name that you want to delete.
Setting up and using the home screen applications 23
Setting up and using the accessibility features
Note: For more information on the accessibility features of your printer model, see the Accessibility Guide at
http://support.lexmark.com.
Enabling Magnification mode
1From the control panel, press and hold the 5 key until you hear a voice message.
2Select Magnification mode.
3Select OK.
For more information on navigating a magnified screen, see “Navigating the screen using gestures” on
page 24.
Activating Voice Guidance
From the control panel
1Press and hold the 5 key until you hear a voice message.
2Select OK.
From the keyboard
1Press and hold the 5 key until you hear a voice message.
2Press Tab to navigate the focus cursor to the OK button, and then press Enter.
Notes:
•Voice Guidance is also activated when you insert headphones into the headphone jack.
•To adjust the volume, use the volume buttons at the bottom part of the control panel.
Navigating the screen using gestures
Notes:
•The gestures are applicable only when Voice Guidance is activated.
•Enable Magnification to use the zoom and pan gestures.
•Use a physical keyboard to type characters and adjust certain settings.
Gesture Function
Double‑tap Select an option or item on the screen.
Triple‑tap Zoom in or zoom out text and images.
Swipe right or swipe down Move to the next item on the screen.
Swipe left or swipe up Move to the previous item on the screen.
Setting up and using the accessibility features 24
Gesture Function
Pan Access parts of the zoomed image that are beyond the limits of the screen.
Note: This gesture requires the use of two fingers to drag across a zoomed
image.
Swipe up then left Exit an application and return to the home screen.
Swipe down then left •Cancel a job.
•Go back to the previous setting.
•Exit the screen that appears without changing any setting or value.
Swipe up then down Repeat a spoken prompt.
Adjusting the Voice Guidance speech rate
1From the home screen, select Settings > Device > Accessibility > Speech Rate.
2Select the speech rate.
Using the keyboard on the display
Do one or more of the following:
•Drag a finger over the key to announce the character.
•Lift the finger to enter or type the character in the field.
•Select Backspace to delete characters.
•To hear the content in the input field, select Tab, and then select Shift + Tab.
Enabling spoken passwords or personal identification
numbers
1From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.
2Enable the setting.
Setting up and using the accessibility features 25
Loading paper and specialty media
Setting the size and type of the specialty media
The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes,
do the following:
1From the home screen, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
2Set the size and type of the specialty media.
Configuring Universal paper settings
1From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2Configure the settings.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1Remove the tray.
Note: To avoid paper jams, do not remove trays while the printer is busy.
Loading paper and specialty media 26
2Adjust the paper guides to match the size of the paper that you are loading.
3Flex, fan, and align the paper edges before loading.
4Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly
against the paper.
Notes:
•Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided
printing.
•Load letterhead faceup with the bottom edge of the sheet toward the front of the tray for two‑sided
printing.
•Do not slide paper into the tray.
•To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
5Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
Loading paper and specialty media 27
Loading the multipurpose feeder
1Open the multipurpose feeder.
2Adjust the guide to match the size of the paper that you are loading.
3Flex, fan, and align the paper edges before loading.
4Load paper with the printable side faceup.
Notes:
•Load letterhead faceup with the top edge of the sheet toward the front of the tray for one‑sided
printing.
•Load letterhead facedown with the bottom edge of the sheet toward the front of the tray for
two‑sided printing.
Loading paper and specialty media 28
•Load envelopes with the flap facedown on the left side.
•Load European envelopes with the flap facedown and entering the printer first.
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings,
or self‑stick adhesives.
5From the control panel, set the paper size and paper type to match the paper loaded.
Linking trays
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Paper > Tray Configuration.
3Set the same paper size and paper type for the trays that you are linking.
4Save the settings.
5Click Settings > Device > Maintenance > Configuration Menu > Tray Configuration.
6Set Tray Linking to Automatic.
7Save the settings.
To unlink trays, make sure that no trays have the same paper size and paper type settings.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
Loading paper and specialty media 29
Paper support
Supported paper sizes
Paper size Tray Multipurpose
feeder
Two‑sided
printing
ADF Scanner
glass
(MB2422,
MX421,
XM1242)
Scanner
glass
(MB2546,
MX521,
MX522,
XM1246)
A4
210 x 297 mm
(8.3 x 11.7 in.)
A5
210 x 148 mm
(5.8 x 8.3 in.)
X
A5 LEF1
148 x 210 mm
(5.8 x 8.3 in.)
X
A6*
105 x 148 mm
(4.1 x 5.8 in.)
X
JIS B5
182 x 257 mm
(7.2 x 10.1 in.)
X
Oficio (Mexico)
216 x 340 mm
(8.5 x 13.4 in.)
Hagaki
100 x 148 mm
(3.9 x 5.8 in.)
XXX
Business card
50.8 x 88.9 mm
(2 x 3.5 in.)
XXXX
Statement
140 x 216 mm
(5.5 x 8.5 in.)
X
1 This paper size is not supported in the optional tray.
2 This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
Paper support 30
Paper size Tray Multipurpose
feeder
Two‑sided
printing
ADF Scanner
glass
(MB2422,
MX421,
XM1242)
Scanner
glass
(MB2546,
MX521,
MX522,
XM1246)
Executive
184 x 267 mm
(7.3 x 10.5 in.)
X
Letter
216 x 279 mm
(8.5 x 11 in.)
Legal
216 x 356 mm
(8.5 x 14 in.)
X
Folio
216 x 330 mm
(8.5 x 13 in.)
X
Universal
76.2 x 127 mm to
216 x 356 mm
(3 x 5 in. to 8.5 x 14 in.)
X2
7 3/4 Envelope
(Monarch)
98 x 191 mm
(3.9 x 7.5 in.)
XXX
9 Envelope
98 x 225 mm
(3.9 x 8.9 in.)
XXX
10 Envelope
105 x 241 mm
(4.1 x 9.5 in.)
XXX
DL Envelope
110 x 220 mm
(4.3 x 8.7 in.)
XXX
C5 Envelope
162 x 229 mm
(6.4 x 9 in.)
XXX
1 This paper size is not supported in the optional tray.
2 This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
Paper support 31
Paper size Tray Multipurpose
feeder
Two‑sided
printing
ADF Scanner
glass
(MB2422,
MX421,
XM1242)
Scanner
glass
(MB2546,
MX521,
MX522,
XM1246)
B5 Envelope
176 x 250 mm
(6.9 x 9.8 in.)
XXX
Other Envelope
76.2 x 127 mm to
216 x 356 mm
( 3 x 5 in. to 8.5 x 14 in.)
XXX
1 This paper size is not supported in the optional tray.
2 This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
Supported paper types
Paper type Tray Multipurpose
feeder
Two‑sided
printing
ADF Scanner glass
Plain paper
Card stock X XX
Transparency XX
Recycled
Paper labels1XX
Bond2
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper2
1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print
20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.
2 Bond and Heavy Paper are supported in two‑sided printing up to 90‑g/m2 (24‑lb) paper weight.
Paper support 32
Paper type Tray Multipurpose
feeder
Two‑sided
printing
ADF Scanner glass
Rough/Cotton
Envelope X XX
Rough envelope X XX
1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print
20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.
2 Bond and Heavy Paper are supported in two‑sided printing up to 90‑g/m2 (24‑lb) paper weight.
Supported paper weights
Tray Multipurpose feeder Two‑sided printing ADF
Paper weight 60–120 g/m2
(16–32 lb)
60–216 g/m2
(16–58 lb)
60–90 g/m2
(16–24 lb)
52–120 g/m2
(14–32 lb)
Paper support 33
Printing
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1From the document that you are trying to print, open the Print dialog.
2If necessary, adjust the settings.
3Print the document.
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2Select a printer.
3Print the document.
Printing from a mobile device using Google Cloud Print
Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print
to any Google Cloud Print‑ready printer.
1From the home screen of your mobile device, launch an enabled application.
2Tap Print, and then select a printer.
3Print the document.
Printing from a mobile device using Mopria Print Service
Mopria® Print Service is a mobile printing solution for mobile devices running on AndroidTM version 4.4 or later.
It allows you to print directly to any Mopria‑certified printer.
Note: Before printing, make sure that the Mopria Print Service is enabled.
1From the home screen of your mobile device, launch a compatible application.
2Tap Print, and then select the printer.
3Send the print job.
Printing 34
Printing from a mobile device using AirPrint
AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certified
printer.
Note: This application is supported only in some Apple devices.
1From the home screen of your mobile device, launch a compatible application.
2Select an item to print, and then tap the share icon.
3Tap Print, and then select the printer.
4Send the print job.
Printing from a flash drive
This feature is available only in some printer models.
1Insert the flash drive.
Notes:
•If you insert the flash drive when an error message appears, then the printer ignores the flash drive.
•If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the
display.
2Select the document that you want to print.
If necessary, configure other print settings.
3Print the document.
To print another document, select USB Drive.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Printing 35
Supported flash drives and file types
Flash drives
•Lexar JumpDrive S70 (16GB and 32GB)
•SanDisk Cruzer (16GB and 32GB)
•PNY Attache (16GB and 32GB)
Notes:
–The printer supports high‑speed USB flash drives with full‑speed standard.
–USB flash drives must support the File Allocation Table (FAT) system.
File types
Documents
•PDF (version 1.7 or earlier)
•XPS
•Microsoft file formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
Images
•.dcx
•.gif
•.JPEG or .jpg
•.bmp
•.pcx
•.TIFF or .tif
•.webp
Printing 36
Configuring confidential jobs
1From the control panel, navigate to:
Settings > Security > Confidential Print Setup
2Configure the settings.
Use To
Max Invalid PIN Set the number of times an invalid PIN can be entered.
Note: When the limit is reached, the print jobs for that user name are deleted.
Confidential Job
Expiration
Set the expiration time for confidential print jobs.
Note: Confidential held jobs are stored in the printer until they are released or
deleted manually.
Repeat Job Expiration Set the expiration time for a repeat print job.
Note: Repeat held jobs are stored in the printer memory for reprinting.
Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining
copies.
Note: Verify jobs print one copy to check if it is satisfactory before printing the
remaining copies.
Reserve Job Expiration Set the expiration time that the printer stores print jobs.
Note: Reserve held jobs are automatically deleted after printing.
Require All Jobs to be
Held
Set the printer to hold all print jobs.
Keep duplicate
documents
Set the printer to print all documents with the same file name.
Printing confidential and other held jobs
For Windows users
1With a document open, click File > Print.
2Click Properties, Preferences, Options, or Setup.
3Click Print and Hold.
4Select Use Print and Hold, and then assign a user name.
5Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then enter a four‑digit PIN.
6Click OK or Print.
Printing 37
7From the printer home screen, release the print job.
•For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
•For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
For Macintosh users
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2From the print options or Copies & Pages menu, choose Job Routing.
3Select the print job type (Confidential, Repeat, Reserve, or Verify).
If the print job is confidential, then assign a user name and a four‑digit PIN.
4Click OK or Print.
5From the printer home screen, release the print job.
•For confidential print jobs, navigate to:
Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the
settings > Print
•For other print jobs, navigate to:
Held jobs > select your user name > select the print job > configure the settings > Print
Printing from a Cloud Connector profile
1From the home screen, touch Cloud Connector.
2Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector profile, see “Creating a Cloud Connector
profile” on page 20.
3Select a file.
Note: You cannot select an unsupported file.
4If necessary, change the settings.
5Tou ch Print.
Printing a font sample list
1From the home screen, touch Settings > Reports > Print > Print Fonts.
2Tou ch PCL Fonts or PostScript Fonts.
Printing a directory list
From the home screen, touch Settings > Reports > Print > Print Directory.
Printing 38
Canceling a print job
From the printer control panel
1From the home screen, touch Job Queue.
Note: You can also access this setting by touching the top section of the home screen.
2Select the job to cancel.
From the computer
1Depending on the operating system, do either of the following:
•Open the printers folder, and then select your printer.
•From the System Preferences in the Apple menu, navigate to your printer.
2Select the job to cancel.
Printing 39
Copying
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading. •Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Making copies
1Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and output have the same paper
size.
2From the home screen, touch Copy, and then specify the number of copies.
If necessary, adjust the copy settings.
3Copy the document.
Note: To make a quick copy, from the control panel, press .
Copying photos
1Place a photo on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Content > Content Type > Photo
3From the Content Source menu, select the setting that best matches the original photo.
4Copy the document.
Copying 40
Copying on letterhead
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Copy From > select the size of the original document.
3Tou ch Copy To, and then select the paper source that contains the letterhead.
If you loaded the letterhead into the multipurpose feeder, then navigate to:
Copy To > Multipurpose Feeder > select a paper size > Letterhead
4Copy the document.
Copying on both sides of the paper (two‑sided)
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Copy > Settings > Paper Setup.
3Adjust the settings.
4Copy the document.
Reducing or enlarging copies
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Scale > specify a scale value
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3Copy the document.
Collating copies
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Collate > On [1,2,1,2,1,2]
3Copy the document.
Placing separator sheets between copies
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Separator Sheets > adjust the settings
3Copy the document.
Copying 41
Copying multiple pages onto a single sheet
1Load an original document into the ADF tray or on the scanner glass.
2From the control panel, navigate to:
Copy > Settings > Pages per Side > adjust the settings
3Copy the document.
Creating a copy shortcut
Note: You may need administrative rights to create a shortcut.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Shortcuts > Add Shortcut.
3From the Shortcut Type menu, select Copy, and then configure the settings.
4Apply the changes.
Copying 42
E-mailing
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading. •Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Setting up the e‑mail function
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > E‑mail > E‑mail Setup.
3Configure the settings.
4Apply the changes.
Configuring e‑mail settings
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
E-mailing 43
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > E-mail.
3Enter the needed information.
4Apply the changes.
Sending an e-mail
Using the control panel
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch E-mail, and then enter the needed information.
Note: You can also enter the recipient using the address book or shortcut number.
3If necessary, configure the output file type settings.
4Send the e-mail.
Using the shortcut number
1From the control panel, press #, and then enter the shortcut number using the keypad.
2Send the e‑mail.
Creating an e-mail shortcut
Note: You may need administrative rights to create a shortcut.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Shortcuts > Add Shortcut.
3From the Shortcut Type menu, select E‑mail, and then configure the settings.
4Apply the changes.
E-mailing 44
Faxing
Setting up the printer to fax
Notes:
•The following connection methods are applicable only in some countries or regions.
•During the initial printer setup, clear the fax function check box and any other function you plan to set up
later, and then select Continue.
•If the fax function is enabled and not fully set up, then the indicator light may blink red.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer
in the area shown while actively sending or receiving a fax.
Setting up the fax function
1From the home screen, touch Settings > Device > Preferences > Run Initial Setup.
2Turn o the printer, wait for about 10 seconds, and then turn it back on.
3From the Before You Begin screen, select Change the Settings and Continue with the Wizard.
4From the Fax/Email Server Setup screen, enter the needed information.
5Finish the setup.
Faxing 45
Setting up fax using a standard telephone line
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Setup 1: Printer is connected to a dedicated fax line
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog wall jack.
Notes:
•You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer O).
•If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Faxing 46
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Connected to dierent wall jacks
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to an active analog wall jack.
Notes:
•If you have only one telephone number on your line, then set the printer to receive faxes automatically.
•Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to six.
Faxing 47
Setting up fax in countries or regions with dierent telephone wall jacks
and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part name Part number
Lexmark adapter plug 40X8519
Faxing 48
Connecting the printer to a non‑RJ11 wall jack
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Faxing 49
Connecting the printer to a wall jack in Germany
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering
machines. The F port is for telephones. Connect the printer to any of the N ports.
1Connect one end of the telephone cable to the line port of the printer.
2Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.
3If you want to connect a telephone and answering machine to the same wall jack, then connect the devices
as shown.
Connecting to a distinctive ring service
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a dierent ring pattern.
1From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls
> Answer On.
2Select the ring pattern.
3Apply the changes.
Faxing 50
Setting the fax date and time
1From the home screen, touch Settings > Device > Preferences > Date and Time > Configure.
2Configure the settings.
Configuring daylight saving time
1From the home screen, touch Settings > Device > Preferences > Date and Time > Configure.
2In the Time Zone menu, select Custom.
3Configure the settings.
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading. •Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Sending a fax
Using the control panel
1Load the original document into the ADF tray or on the scanner glass.
2From the home screen, touch Fax, and then enter the needed information.
3If necessary, configure other fax settings.
4Send the fax job.
Faxing 51
Using the computer
Note: Make sure that the Universal Fax driver is installed.
For Windows users
1With a document open, click File > Print.
2Select the printer, and then click Properties, Preferences, Options, or Setup.
3Click Fax > Enable fax, and then enter the recipient number.
4If necessary, configure other fax settings.
5Send the fax job.
For Macintosh users
1With a document open, choose File > Print.
2Select the printer and enter the recipient number.
3If necessary, configure other fax settings.
4Send the fax job.
Scheduling a fax
1Load the original document into the ADF tray or on the scanner glass.
2From the home screen, navigate to:
Fax > To > enter the fax number > Done
3Tou ch Send Time, configure the settings, and then touch Done.
4Send the fax.
Creating a fax destination shortcut
Note: You may need administrative rights to create a shortcut.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Shortcuts > Add Shortcut.
3From the Shortcut Type menu, select Fax, and then configure the settings.
4Apply the changes.
Faxing 52
Changing the fax resolution
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Fax, and then enter the needed information.
3In the Resolution menu, select a setting.
4Fax the document.
Adjusting the fax darkness
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Fax, and then enter the needed information.
3Adjust the Darkness setting.
4Send the fax job.
Viewing a fax log
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Settings > Reports > Fax.
3Click Fax Job Log or Fax Call Log.
Blocking junk faxes
1From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls
> Block No Name Fax.
2Apply the changes.
Holding faxes
1From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Holding Faxes.
2Select a mode.
Forwarding a fax
1From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls.
2Configure the Fax Forwarding, Forward To, and Forward to Shortcut settings.
Faxing 53
3Apply the changes.
Faxing 54
Scanning
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
•Use the ADF for multiple‑page or two-sided
documents.
•Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
•Make sure to adjust the ADF guides to match the width
of the paper that you are loading. •Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
•Place the document facedown in the corner with the
arrow.
Scanning to an FTP server
1Load the original document into the ADF tray or on the scanner glass.
2From the home screen, touch FTP, and then enter the needed information.
3If necessary, configure other FTP settings.
4Send the FTP job.
Creating an FTP shortcut
1From the home screen, touch FTP.
2Enter the FTP server address, and then touch .
3Enter a shortcut name.
4Apply the changes.
Scanning 55
Scanning to a flash drive
1Load an original document into the ADF tray or on the scanner glass.
2Insert the flash drive.
3Select Scan to USB and adjust the settings if necessary.
Note: If the USB Drive screen does not appear, then select USB Drive on the control panel.
4Scan the document.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or
the printer in the area shown while actively printing, reading, or writing from the memory device.
Scanning 56
Sending scanned documents to a computer
1Load an original document into the ADF tray or on the scanner glass.
2From the home screen, touch Scan Profiles > Scan To Computer.
3Select the scan profile where you want to save the document.
Scanning to a Cloud Connector profile
1Load the document into the ADF tray or on the scanner glass.
2From the home screen, touch Cloud Connector.
3Select a cloud service provider, and then select a profile.
Note: For more information on creating a Cloud Connector profile, see “Creating a Cloud Connector
profile” on page 20.
4If necessary, select a folder.
5Tou ch Scan.
6If necessary, change the scan settings.
7Tou ch Scan.
Scanning 57
Understanding the printer menus
Menu map
Device •Preferences
•Remote Operator Panel
•Notifications
•Power Management
•Information Sent to Lexmark
•Accessibility
•Restore Factory Defaults
•Maintenance
•Visible Home Screen Icons
•About This Printer
Print •Layout
•Setup
•Quality
•Job Accounting
•XPS
•PDF
•PostScript
•PCL
•HTML
•Image
Paper •Tray Configuration •Media Configuration
Copy Copy Defaults
Fax •Fax Mode
•Analog Fax Setup
•Fax Server Setup
E‑mail •E‑mail Setup
•E‑mail Defaults
•Web Link Setup
FTP FTP Defaults
Network/Ports •Network Overview
•Wireless
•Ethernet
•TCP/IP
•SNMP
•IPSec
•802.1x
•LPD Configuration
•HTTP/FTP Settings
•ThinPrint
•USB
•Google Cloud Print
Security •Login Methods
•Schedule USB Devices
•Security Audit Log
•Login Restrictions
•Confidential Print Setup
•Disk Encryption
•Erase Temporary Data Files
•Solutions LDAP Settings
•Mobile Services Management
•Miscellaneous
Reports •Menu Settings Page
•Device
•Print
•Shortcuts
•Fax
•Network
Understanding the printer menus 58
Help •Print All Guides
•Connection Guide
•Copy Guide
•E‑mail Guide
•Fax Guide
•FTP Guide
•Information Guide
•Media Guide
•Mono Quality Guide
•Moving Guide
•Print Quality Guide
•Supplies Guide
Troubleshooting •Print Quality Test Pages •Cleaning the scanner
Device
Preferences
Menu item Description
Display Language
[List of languages]
Set the language of the text that appears on the display.
Country/Region
[List of countries or regions]
Identify the country or region where the printer is configured
to operate.
Run initial setup
On
O*
Run the setup wizard.
Keyboard
Keyboard Type
[List of languages]
Select a language as a keyboard type.
Notes:
•All the Keyboard Type values may not appear or may
require special hardware to appear.
•This menu item appears only in some printer models.
Displayed information
Display Text 1 [IP Address*]
Display Text 2 [Date/Time*]
Custom Text 1
Custom Text 2
Specify the information to appear on the home screen.
Note: Custom Text 1 and Custom Text 2 appear only in some
printer models.
Date and Time
Configure
Current Date and Time
Manually Set Date and Time
Date Format [MM‑DD‑YYYY*]
Time Format [12 hour A.M./P.M.*]
Time Zone [GMT*]
Configure the printer date and time.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 59
Menu item Description
Date and Time
Network Time Protocol
Enable NTP [On*]
NTP Server
Enable Authentication
Configure the settings for Network Time Protocol (NTP).
Notes:
•Enable Authentication appears only in some printer
models.
•When Enable Authentication is set to MD5 key, Key ID
and Password appear.
Paper Sizes
U.S.*
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Screen Brightness
20–100% (100*)
Adjust the brightness of the display.
Note: This menu item appears only in some printer models.
Flash Drive Access
Enabled*
Disabled
Enable access to the flash drive.
Allow Background Removal
On*
O
Specify whether background removal is allowed.
Allow Custom Job scans
On*
O
Scan multiple jobs to one file.
One Page Flatbed Scanning
On
O*
Set copies from the scanner glass to only one page at a time.
Audio Feedback
Button Feedback
On*
O
Enable audio feedback for button presses, panel interactions,
paper loaded prompts, and error notifications.
Note: This menu item appears only in some printer models.
Audio Feedback
Volume
1–10 (5*)
Adjust the volume of the printer speakers.
Notes:
•Changes to the volume are applied after the current user
session ends.
•This menu item appears only in some printer models.
Screen Timeout
10–300 (60*)
Set the idle time in seconds before the display shows the home
screen, or before the printer logs o a user account
automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 60
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is
set to Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
Error Lighting
O
On*
Set the indicator light to come on when a printer error occurs.
ADF Loaded Beep
O
On*
Enable a sound when loading paper into the ADF.
Alarm Control
O
Single*
Continuous
Set the number of times that the alarm sounds when the printer
requires user intervention.
Supplies
Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
Supplies
Display Estimates
Pages*
Percent
Determine the unit that the printer uses to estimate supply
usage and trigger custom notifications when user intervention
is required.
Note: This menu item appears only in the Embedded Web
Server.
Supplies
Cartridge Alarm
O*
Single
Continuous
Set the number of times that the alarm sounds when the toner
cartridge is low.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 61
Menu item Description
Supplies
Custom Supply Notifications
Configure notification settings when the printer requires user
intervention.
Note: This menu item appears only in the Embedded Web
Server.
E‑mail Alerts Setup Configure the printer to send e‑mail alerts to a list of contacts
when the printer requires user intervention.
Error Prevention
Jam Assist
O
On*
Set the printer to flush automatically blank pages or pages with
partial prints after a jammed page is cleared.
Error Prevention
Auto Continue
Disabled
5–255 (5*)
Let the printer to continue processing or printing a job
automatically after clearing certain attendance conditions.
Error Prevention
Auto Reboot
Auto Reboot
Reboot when idle
Reboot always*
Reboot never
Set the printer to restart when an error occurs.
Error Prevention
Auto Reboot
Max Auto Reboots
1–20 (2*)
Set the number of automatic reboots that the printer can
perform.
Error Prevention
Auto Reboot
Auto Reboot Window
1–525600 (720*)
Set the number of seconds before the printer performs an
automatic reboot.
Error Prevention
Auto Reboot
Auto Reboot Counter
Show a read‑only information of the reboot counter.
Error Prevention
Auto Reboot
Reset Auto Reboot Counter
Cancel
Continue
Reset the values of the Auto Reboot Counter.
Error Prevention
Display Short Paper Error
On
Auto‑clear*
Set the printer to show a message when a short paper error
occurs.
Note: Short paper refers to the size of the paper loaded.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 62
Menu item Description
Error Prevention
Page Protect
O*
On
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery
O
On
Auto*
Set the printer to reprint jammed pages.
Jam Content Recovery
Scanner Jam Recovery
Job level
Page level*
Specify how to restart a scan job after resolving a paper jam.
Note: An asterisk (*) next to a value indicates the factory default setting.
Power Management
Menu item Description
Sleep Mode Profile
Print With Display O
Display on when printing
Allow printing with display o*
Allow printing with the display turned o.
Timeouts
Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer enters Hibernate mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 63
Menu item Description
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set the printer to Hibernate mode even when an active
Ethernet connection exists.
Eco-Mode
O*
Energy
Energy/Paper
Paper
Minimize the use of energy, paper, or specialty media.
Note: Setting Eco‑Mode to Energy or Paper may aect
printer performance, but not print quality.
Schedule Power Modes
Schedules
Schedule the printer when to enter Sleep or Hibernate mode.
Note: This menu item appears only in some printer models.
Note: An asterisk (*) next to a value indicates the factory default setting.
Information Sent to Lexmark
Menu item Description
Information Sent to Lexmark
Save
Supplies and Page Usage (Anonymous)
Device Performance (Anonymous)
None of the Above*
Send printer usage and performance information to Lexmark.
Note: Information Send Time appears only when you select any of
the settings in Information Sent to Lexmark, except None of the
Above.
Information Send Time
Start Time
Stop Time
Note: An asterisk (*) next to a value indicates the factory default setting.
Accessibility
Note: This menu appears only in some printer models.
Menu item Description
Duplicate Key Strike Interval
0–5 (0*)
Set the interval in seconds during which the printer ignores duplicate key
presses on an attached keyboard.
Key Repeat Initial Delay
0.25–5 (1*)
Set the initial length of delay in seconds before a repeating key starts
repeating.
Note: This menu item appears only when a keyboard is attached to the
printer.
Key Repeat Rate
0.5–30 (30*)
Set the number of presses per second for a repeating key.
Note: This menu item appears only when a keyboard is attached to the
printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 64
Menu item Description
Prolong Screen Timeout
O*
On
Let the user remain in the same location and reset the Screen Timeout timer
when it expires instead of returning to the home screen.
Headphone Volume
1–10 (5*)
Adjust the headphone volume.
Note: This menu item appears only when a headphone is attached to the
printer.
Enable Voice Guidance When
Headphone Is Attached
O*
On
Enable Voice Guidance when a headphone is attached to the printer.
Speak Passwords/PINs
O*
On
Set the printer to read out loud passwords or personal identification
numbers.
Note: This menu item appears only when a headphone or a speaker is
attached to the printer.
Speech Rate
Very Slow
Slow
Normal*
Fast
Faster
Very Fast
Rapid
Very Rapid
Fastest
Set the Voice Guidance speech rate.
Note: This menu item appears only when a headphone or a speaker is
attached to the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore fax settings
Restore app settings
Restore the printer factory default settings.
Note: The default value is the value selected during the initial setup.
Understanding the printer menus 65
Maintenance
Configuration Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
USB Configuration
USB Scan to Local
On*
O
Set whether the USB device driver enumerates as a USB
Simple device (single interface) or as a USB Composite device
(multiple interfaces).
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its high‑speed
capabilities.
Tray Configuration
Tray Linking
Automatic*
O
Set the printer to link the trays that have the same paper type
and paper size settings.
Tray Configuration
Show Tray Insert Message
O
Only for unknown sizes*
Always
Show the Tray Insert message.
Tray Configuration
A5 Loading
Short Edge*
Long Edge
Specify the page orientation when loading A5‑size paper.
Tray Configuration
Paper Prompts
Auto*
Multipurpose Feeder
Manual Paper
Envelope Prompts
Auto*
Multipurpose Feeder
Manual Envelope
Set the paper source that the user fills when a prompt to load
paper or envelope appears.
Note: For Multipurpose Feeder to appear, set Configure MP
to Cassette from the Paper menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 66
Menu item Description
Tray Configuration
Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Reports
Menu Settings Page
Event Log
Event Log Summary
Print reports about printer menu settings, status, and event
logs.
Supply Usage And Counters
Clear Supply Usage History
Reset Black Cartridge Counter
Reset Black Imaging Unit Counter
Reset Maintenance Counter
Reset the supply page counter or view the total printed pages.
Printer Emulations
PPDS Emulation
O*
On
Set the printer to recognize and use the PPDS data stream.
Fax Configuration
Fax Low Power Support
Disable Sleep
Permit Sleep
Auto*
Set the fax chip to enter low‑power mode whenever the printer
determines that it should.
Print Configuration
Font Sharpening
0–150(24*)
Set a text point-size value below which the high‑frequency
screens are used when printing font data.
For example, if the value is 24, then all fonts sized 24 points or
less use the high‑frequency screens.
Print Configuration
Print Density
1–5 (3*)
Copy Density
1–5 (3*)
Adjust the toner density when printing or copying documents.
Device Operations
Quiet Mode
O*
On
Set the printer to operate in Quiet Mode.
Device Operations
Panel Menus
Enable*
Disable
Enable access to the control panel menus.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 67
Menu item Description
Device Operations
Safe Mode
O*
On
Set the printer to operate in a special mode, in which it attempts
to continue oering as much functionality as possible, despite
known issues.
For example, when set to On and the duplex motor is
nonfunctional, the printer performs one‑sided printing for a
two‑sided print job.
Device Operations
Minimum Copy Memory
20MB*
30MB
50MB
80MB
100MB
Set the memory allocation for storing copy jobs.
Note: The values appear only if the amount of installed
DRAM is at least twice the amount of the value.
Device Operations
Clear Custom Status
Erase user‑defined strings for the Default or Alternate custom
messages.
Device Operations
Clear all remotely‑installed messages
Erase messages that were remotely installed.
Device Operations
Automatically Display Error Screens
On*
O
Show existing error messages on the display after the printer
remains inactive on the home screen for a length of time equal
to the Screen Timeout setting.
Device Operations
Honor orientation on fast path copy
O*
On
Enable the printer to use the Orientation setting under the
Copy menu when sending quick copy jobs.
Scanner Configuration
Scanner Manual Registration
Front ADF Registration
Rear ADF Registration
Flatbed Registration
Manually register the flatbed and ADF after replacing the ADF,
scanner glass, or controller board.
Scanner Configuration
Edge Erase
ADF Edge Erase
0–6 (3*)
Flatbed Edge Erase
0–6 (3*)
Set the size, in millimeters, of the no‑print area around an ADF
or flatbed scan job.
Scanner Configuration
Disable Scanner
Enabled*
Disabled
ADF Disabled
Disable the scanner if it is not working properly.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 68
Menu item Description
Scanner Configuration
Scanner Manual Registration
Print Quick Test
Print a test page that shows the scanner margin settings.
Scanner Configuration
Ti Byte Order
CPU Endianness*
Little Endian
Big Endian
Determine the byte order of a TIFF‑formatted scan output.
Scanner Configuration
Exact Ti Rows Per Strip
On*
O
Set the RowsPerStrip tag value of a TIFF‑formatted scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Out of Service Erase
Menu item Description
Out of Service Erase
Memory Last Sanitized
Hard Disk Last Sanitized
Show information on when the printer memory or hard disk was
last sanitized.
Note: Hard Disk Last Sanitized appears only in printers with a
hard disk installed.
Out of Service Erase
Sanitize all information on nonvolatile
memory
Sanitize all information on hard disk
Erase all printer and network settings
Clear all settings and applications that are stored in the printer
memory or hard disk.
Note: Sanitize all information on hard disk appears only in
printers with a hard disk installed.
Understanding the printer menus 69
Visible Home Screen Icons
Menu Description
Visible Home Screen Icons
Copy
E‑mail
Fax
Status/Supplies
Job Queue
Change Language
Address Book
Bookmarks
Held Jobs
USB
FTP
Scan Profiles
App Profiles
Scan Center
Specify which icons to show on the home screen.
Note: The icons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
About this Printer
Menu item Description
Asset Tag Show the serial number of the printer.
Printer’s Location Identify the printer location. Maximum length is 63 characters.
Contact Personalize the printer name. Maximum length is 63 characters.
Export Configuration File to USB Export configuration files to a flash drive.
Export Compressed Logs to USB Export compressed log files to a flash drive.
Print
Layout
Menu item Description
Sides
1‑sided*
2‑sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing two‑sided printing.
Note: Depending on the option selected, the printer automatically osets
each printed information of the page to bind the job correctly.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 70
Menu item Description
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
O [1,1,1,2,2,2]*
On [1,2,1,2,1,2]
Keep the pages of a print job stacked in sequence, particularly when printing
multiple copies of the job.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Note: The multipurpose feeder is available only in some printer models.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their
page orientation.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiple‑page document when using Pages per
Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
Normal*
Fit to page
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 71
Setup
Menu item Description
Printer Language
PCL Emulation
PS Emulation*
Set the printer language.
Note: Setting a printer language default does not prevent a software
program from sending print jobs that use another printer language.
Job Waiting
O*
On
Preserve print jobs requiring supplies so that jobs not requiring the missing
supplies can print.
Note: This menu item appears only when a printer hard disk is installed.
Job Hold Timeout
0–255 (30*)
Set the time in seconds that the printer waits for user intervention before
it holds jobs that require unavailable resources and continues to print other
jobs in the print queue.
Note: This menu item appears only when a printer hard disk is installed.
Download Target
RAM*
Disk
Specify where to save all permanent resources, such as fonts and macros,
that have been downloaded to the printer.
Note: This menu item appears only when a printer hard disk is installed.
Resource Save
O*
On
Determine what the printer does with downloaded resources, such as
fonts and macros, when it receives a job that requires more than the
available memory.
Notes:
•When set to O, the printer retains downloaded resources only until
memory is needed. Resources associated with the inactive printer
language are deleted.
•When set to On, the printer preserves all the permanent
downloaded resources across all language switches. When
necessary, the printer shows memory full messages instead of
deleting permanent resources.
Print All Order
Alphabetical*
Newest First
Oldest First
Specify the order in which held and confidential jobs are printed when Print
All is selected.
Note: This menu item appears only when a printer hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Quality
Menu item Description
Print Resolution
600 dpi*
1200 Image Q
2400 Image Q
1200 dpi
300 dpi
Set the resolution for the text and images on the printed output.
Note: Resolution is determined in dots per inch or image quality.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 72
Menu item Description
Pixel Boost
O*
Fonts
Horizontally
Vertically
Both directions
Enable more pixels to print in clusters for clarity, in order to enhance text and
images.
Toner Darkness
1–10 (8*)
Determine the lightness or darkness of text images.
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
Brightness
‑6 to 6 (0*)
Adjust the brightness of the printed output.
Contrast
0 to 5 (0*)
Adjust the contrast of the printed output.
Gray Correction
O
Auto*
Adjust the contrast enhancement applied to images.
Note: An asterisk (*) next to a value indicates the factory default setting.
Job Accounting
Note: This menu appears only when a printer hard disk is installed.
Menu item Description
Job Accounting
O*
On
Set the printer to create a log of the print jobs that it receives.
Accounting Log Frequency
Daily
Weekly
Monthly*
Specify how often the printer creates a log file.
Log Action at End of Frequency
None*
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Specify how the printer responds when the frequency threshold expires.
Note: The value defined in Accounting Log Frequency determines when this
action is triggered.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 73
Menu item Description
Log Near Full Level
O*
On
Specify the maximum size of the log file before the printer executes the Log
Action at Near Full.
Log Action at Near Full
None*
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when the hard disk is nearly full.
Note: The value defined in Log Near Full Level determines when this action
is triggered.
Log Action at Full
None*
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when disk usage reaches the maximum limit
(100MB).
URL to Post Log Specify where the printer posts job accounting logs.
E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs.
Log File Prefix Specify the prefix for the log file name.
Note: The current host name defined in the TCP/IP menu is used as the
default log file prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
XPS
Menu item Description
Print Error Pages
O*
On
Print a test page that contains information on errors, including XML markup
errors.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width of any job printed in 1200 dpi.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 74
PDF
Menu item Description
Scale to Fit
O*
On
Scale the page content to fit the selected paper size.
Annotations
Do Not Print*
Print
Specify whether to print annotations in the PDF.
Note: An asterisk (*) next to a value indicates the factory default setting.
PostScript
Menu item Description
Print PS Error
On
O*
Print a test page that contains the PostScript error.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width of any job printed in 1200 dpi.
Lock PS Startup Mode
On
O*
Disable the SysStart file.
Font Priority
Resident*
Flash/Disk
Establish the font search order.
Notes:
•Resident sets the printer to search its memory for the requested font
before searching the flash memory.
•Flash/Disk sets the printer to search the flash memory for the
requested font before searching the printer memory.
•This menu item appears only when a flash memory is installed.
Wait Timeout
Disabled
15–65535 (40*)
Set the printer to wait for additional data before canceling a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 75
PCL
Menu item Description
Font Source
Resident*
Disk
Download
Flash
All
Choose the source which contains the default font selection.
Notes:
•Flash and Disk appear only in some printer models.
•For Flash and Disk to appear, make sure that they are not read‑ or
write‑protected.
Font Name
[List of available fonts]
Select a font from the specified font source.
Symbol Set
[List of available symbol set]
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the dierent
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the font pitch for scalable monospaced fonts.
Note: Pitch refers to the number of fixed‑space characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL®
datastream.
Notes:
•This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
•60 is the U.S. factory default setting. 64 is the international factory
default setting.
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width.
Notes:
•Jobs printed in 1200 dpi use the value directly.
•Jobs printed in 4800CQ use half the value.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4‑size paper.
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
O*
On
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 76
Menu item Description
Auto LF after CR
O*
On
Set the printer to perform a line feed after a carriage return control
command.
Tray Renumber
Assign MP Feeder
O*
None
0–201
Assign Tray [x]
O*
None
0–201
Assign Manual Paper
O*
None
0–201
Assign Manual Envelope
O*
None
0–201
Configure the printer to work with print drivers or applications that use
dierent source assignments for the paper source.
Tray Renumber
View Factory Defaults
Restore Defaults
Show the factory default setting assigned for each paper source.
Tray Renumber
Restore Defaults
Return all tray assignments to factory default values.
Print Timeout
Disabled
1–255 (90*)
Set the printer to end a print job after it has been idle for the specified
amount of time in seconds.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTML
Menu item Description
Font Name
[List of fonts] (Times*)
Set the font to use for HTML documents.
Font Size
1–255 (12*)
Set the font size to use for HTML documents.
Scale
1–400% (100*)
Scale HTML documents.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 77
Menu item Description
Orientation
Portrait*
Landscape
Set the page orientation for HTML documents.
Margin Size
8–255 mm (19*)
Set the page margin for HTML documents.
Backgrounds
Do Not Print
Print*
Print background information or graphics for HTML documents.
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
On
O*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Invert
O*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Scaling
Anchor Top Left
Best Fit*
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 78
Paper
Tray Configuration
Menu item Description
Default Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Note: Multipurpose Feeder appears only when Configure MP is set to
Cassette.
Paper Size/Type
Tray [x]
Multipurpose Feeder
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Configure MP
Cassette*
Manual
First
Set the printer when to pick paper from the multipurpose feeder.
Notes:
•When set to Cassette, the printer treats the multipurpose feeder like a
tray.
•When set to Manual, the printer treats the multipurpose feeder like a
manual feeder.
•When set to First, the printer picks paper from the multipurpose feeder
until it is empty, regardless of the required paper source or paper size.
Substitute Size
O
Statement/A5
Letter/A4
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
•O prompts the user to load the required paper size.
•Statement/A5 prints A5‑size document on statement when loading
statement and statement‑size jobs on A5 paper size when loading A5.
•Letter/A4 prints A4‑size document on letter when loading letter and
letter‑size jobs on A4 paper size when loading letter.
•All Listed substitutes Letter/A4.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 79
Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–14.17 inches (8.50*)
76–359.91 mm (216*)
Set the portrait width of the universal paper.
Portrait Height
3–14.17 inches (14*)
76–359.91 mm (356*)
Set the portrait height of the universal paper.
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Custom Scan Sizes
Menu item Description
Custom Scan Size [x]
Scan Size Name
Width
1–8.50 inches (8.50*)
25–216 mm (216*)
Height
1–14 inches (14*)
25–356 mm (297*)
Orientation
Portrait*
Landscape
2 scans per side
O*
On
Assign a scan size name and configure the scan settings.
Understanding the printer menus 80
Media Types
Menu item Description
Plain
Card Stock
Transparency
Recycled
Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Rough/Cotton
Custom Type [x]
Specify the texture and weight of the paper loaded.
Select from the following options:
Paper Texture
Smooth
Normal*
Rough
Paper Weight
Light
Normal*
Heavy
Note: An asterisk (*) next to a value indicates the factory default setting.
Copy
Copy Defaults
Menu item Description
Content Type
Tex t
Tex t/ P ho to *
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser*
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 81
Menu item Description
Sides
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify the scanning behavior based on the original document.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a sheet of paper.
Print Page Borders
O*
On
Place a border around each image when printing multiple pages on a single
page.
Collate
O [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Print multiple copies in sequence.
“Copy from” Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
•Letter is the U.S. factory default setting. A4 is the international factory
default setting.
•This menu item may vary depending on your printer model.
“Copy to” Source
Tray [x] (1*)
Multipurpose Feeder
Auto Size Match
Specify the paper source for the copy job.
Darkness
‑4 to 4 (0*)
Adjust the darkness of the scanned image.
Number of Copies
1–9999 (1*)
Specify the number of copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 82
Menu item Description
Header/Footer
Top left
Top middle
Top right
Bottom left
Bottom middle
Bottom right
Apply a header or footer on the printed output.
Overlay
Confidential
Copy
Draft
Urgent
Custom
O*
Specify the overlay text printed on each page of the copy job.
Custom overlay Type a custom overlay text.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Contrast
Best for Content*
0
1
2
3
4
5
Specify the contrast of the output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 83
Menu item Description
Background Removal
Background Detection
Level
Adjust the amount of background visible on a scanned image.
Auto Center
O*
On
Align the content at the center of the page.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Transparency Separators
O
On*
Insert a blank sheet between transparencies.
Allow Priority Copies
O
On*
Interrupt a print job to copy a page or document.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Allow Save as Shortcut
O
On*
Save custom copy settings as shortcuts.
Sample Copy Print a sample copy.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 84
Fax
Fax Mode
Menu item Description
Fax Mode
Analog*
Fax Server
Disabled
Select a fax mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Analog Fax Setup
General Fax Settings
Menu item Description
Fax Name Identify your fax machine.
Fax Number Identify your fax number.
Fax ID
Fax Name
Fax Number*
Notify fax recipients of your fax name or fax number.
Enable Manual Fax
O*
On
Set the printer to fax manually.
Notes:
•This menu item does not appear if Fax Transport is set to T.38 or G711.
•This menu item requires a line splitter and a telephone handset.
•Use a regular telephone line to answer an incoming fax job and to dial a
fax number.
•To go directly to the Manual Fax function, touch # and 0 on the keypad.
Memory Use
All receive
Mostly receive
Equal*
Mostly send
All send
Set the amount of internal printer memory allocated for faxing.
Note: This menu item prevents memory buer conditions and failed faxes.
Cancel Faxes
Allow*
Don't Allow
Cancel outgoing faxes before they are transmitted, or cancel incoming faxes
before they finish printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 85
Menu item Description
Caller ID
O
On*
Alternate
Show the telephone number of the person sending the fax.
Fax Number Masking
O*
From Left
From Right
Specify the format for masking an outgoing fax number.
Digits to Mask
0–58 (0*)
Specify the number of digits to mask in an outgoing fax number.
Enable Line Connected
Detection
O
On*
Determine whether a telephone line is connected to the printer.
Notes:
•Detection takes place when turning on the printer and before each call.
•This menu item does not appear if Fax Transport is set to T.38.
Enable Line In Wrong Jack
Detection
O*
On
Determine whether a telephone line is connected to the correct port on the
printer.
Notes:
•Detection takes place when turning on the printer and before each call.
•This menu item does not appear if Fax Transport is set to T.38.
Enable Extension in Use
Support
O
On*
Determine whether a telephone line is used by another device such as another
phone on the same line.
Notes:
•This menu item is monitored continuously after turning on the printer.
•This menu item does not appear if Fax Transport is set to T.38.
Optimize Fax Compatibility Configure the printer fax functionality for optimal compatibility with other fax
machines.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Send Settings
Menu item Description
Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the resolution of the scanned image.
Note: A higher resolution increases fax transmission time and requires higher
memory.
Original Size
[List of paper sizes]
Specify the size of the original document.
Note: Mixed Sizes is the U.S. factory default setting. A4 is the international
factory default setting.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 86
Menu item Description
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Sides
O*
Long Edge
Short Edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
Content Type
Tex t*
Tex t/ P ho to
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser*
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Darkness
‑4 to 4 (0*)
Adjust the darkness of the scanned image.
Behind a PABX
O*
On
Set the printer to dial a fax number without waiting to recognize the dial tone.
Note: Private Automated Branch Exchange (PABX) is a telephone network that
allows a single access number to oer multiple lines to outside callers.
Dial Mode
Ton e*
Pulse
Specify the dial mode for incoming or outgoing faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
‑4 to 4 (0*)
Adjust the amount of toner used for each color.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 87
Menu item Description
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Contrast
Best for Content*
0
1
2
3
4
5
Set the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original document,
then set Background Detection to Content-based. If you want to remove
image noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of the scanned image.
Temperat u r e
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 88
Admin Controls
Menu item Description
Automatic Redial
0–9 (5*)
Adjust the number of redial attempts based on the activity levels of recipient fax
machines.
Redial Frequency
1–200 minutes (3*)
Increase the time between redial attempts to increase the chance of sending
fax successfully.
Enable ECM
O
On*
Activate Error Correction Mode (ECM) for fax jobs.
Note: ECM detects and corrects errors in the fax transmission process that are
caused by telephone line noise and poor signal strength.
Enable Fax Scans
O
On*
Fax documents that are scanned at the printer.
Driver to Fax
O
On*
Allow the print driver to send fax.
Allow Save as Shortcut
O
On*
Save fax numbers as shortcuts in the printer.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for sending fax.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O*
On
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Enable Color Fax Scans
O by default*
On by default
Never use
Always use
Enable color scans for fax.
Auto Convert Color Faxes to
Mono Faxes
O
On*
Convert all outgoing color faxes to black and white.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 89
Menu item Description
Confirm Fax Number
O*
On
Ask the user to confirm the fax number.
Dial Prefix Set a dialing prefix.
Dialing Prefix Rules
Prefix Rule [x]
Establish a dialing prefix rule.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Receive Settings
Menu item Description
Fax Job Waiting
None*
Ton er
Toner and Supplies
Remove fax jobs that request specific unavailable resources from the print
queue.
Rings to Answer
1–25 (3*)
Set the number of rings for incoming fax.
Auto Reduction
On*
O
Scale incoming fax to fit on the page.
Paper Source
Tray [x]
MP Feeder
Auto*
Set the paper source for printing incoming fax.
Sides
On
O*
Print on both sides of the paper.
Separator Sheets
O*
Before Job
After Job
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
MP Feeder
Specify the paper source for the separator sheet.
Output Bin
Standard Bin*
Bin [x]
Specify the output bin for received faxes.
Fax Footer
On
O*
Print the transmission information at the bottom of each page from a received
fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 90
Menu item Description
Fax Footer Time Stamp
Receive*
Print
Print the time stamp at the bottom of each page from a received fax.
Holding Faxes
Held Fax Mode
O*
Always On
Manual
Scheduled
Hold received faxes from printing until they are released.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Enable Fax Receive
On*
O
Set the printer to receive fax.
Enable Caller ID
O
On*
Show the number that is sending the incoming fax.
Block No Name Fax
On
O*
Block incoming faxes sent from devices with no station ID or fax ID specified.
Banned Fax List
Add Banned Fax
Specify the phone numbers that you want to block.
Answer On
All Rings*
Single Ring Only
Double Ring Only
Triple Ring Only
Single or Double Rings Only
Single or Triple Rings Only
Double or Triple Rings Only
Set a distinctive ring pattern for incoming fax.
Auto Answer
On*
O
Set the printer to receive fax automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 91
Menu item Description
Manual Answer Code
0–9 (9*)
Manually enter a code on the telephone number pad to begin receiving fax.
Notes:
•This menu item appears only when the printer shares a line with a
telephone.
•This menu item appears only when you set the printer to receive fax
manually.
Fax Forwarding
Print
Print and Forward
Forward*
Specify how to forward received fax.
Forward to
Destination [x]
Type
Shortcut Number
Specify where to forward received fax.
Confirmation E‑mail Send a confirmation e‑mail when fax forwarding is successful.
Note: The e‑mail is sent only when forwarding to FTP or Network Share
destinations.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for transmitting fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 92
Fax Cover Page
Menu item Description
Fax Cover Page
O by Default*
On by Default
Never Use
Always Use
Configure the settings for the fax cover page.
Include To field
O*
On
Include From field
O*
On
From
Include Message Field
O*
On
Message:
Include Logo
O*
On
Include Footer [x]
O*
On
Footer [x]
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Log Settings
Menu item Description
Transmission Log Frequency
Always*
Never
Only for Error
Specify how often the printer creates a transmission log.
Transmission Log Action
Print
O
On*
E‑mail
O*
On
Print or e‑mail a log for successful fax transmission or transmission error.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 93
Menu item Description
Receive Error Log
Print Never*
Print on Error
Print a log for fax‑receive failures.
Auto Print Logs
On*
O
Print all fax activity.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing logs.
Logs Display
Remote Fax Name*
Dialed Number
Identify the sender by remote fax name or fax number.
Enable Job Log
On*
O
View a summary of all fax jobs.
Enable Call Log
On*
O
View a summary of fax dialing history.
Log Output Bin
Standard Bin*
Bin [x]
Specify the output bin for printed logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Speaker Settings
Menu item Description
Speaker Mode
Always O
Always On
On until Connected*
Set the fax speaker mode.
Speaker Volume
Low*
High
Adjust the fax speaker volume.
Ringer Volume
O
On*
Enable the ringer volume.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 94
Fax Server Setup
General Fax Settings
Menu item Description
To Format Specify a fax recipient.
Note: If you want to use the fax number, then type the number sign (#) before
a number.
Reply Address Specify a reply address for sending fax.
Subject Specify the fax subject and message.
Message
Enable analog receive
O*
On
Set the printer to receive analog faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Server E‑mail Settings
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary Simple Mail Transfer Protocol
(SMTP) server for sending e-mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 (30*)
Set the time before the printer times out if the SMTP server does not respond.
Reply Address Specify a reply address for sending fax.
Always use SMTP default Reply
Address
O
On*
Specify the SMTP reply address for sending fax.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send fax using an encrypted link.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 95
Menu item Description
Require Trusted Certificate
O
On*
Specify a trusted certificate when accessing the SMTP server.
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
User‑Initiated E‑mail
None*
Use Device SMTP Credentials
Use Session User ID and
Password
Use Session E‑mail address
and Password
Prompt user
Specify whether credentials are required for user‑initiated e‑mail.
Use Active Directory Device
Credentials
O
On*
Enable user credentials and group destinations to connect to the SMTP server.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
NTLM Domain Specify the domain name for the NTLM security protocol.
Disable "SMTP server not set
up" error
O*
On
Hide the “SMTP server not set up” error message.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 96
Fax Server Scan Settings
Menu item Description
Image Format
TIFF (.tif)
PDF (.pdf)*
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
Specify the file format for the scanned image.
Content Type
Tex t
Tex t/ P ho to *
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Fax Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the fax resolution.
Darkness
1–9 (5*)
Set the darkness of the output.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
•Mixed Sizes is the U.S. factory default setting. A4 is the international
factory default setting.
•This setting may vary depending on your printer model.
Use Multi‑Page TIFF
O
On*
Choose between single‑ and multiple‑page TIFF files.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 97
E-mail
E‑mail Setup
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-
mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 seconds (30*)
Set the time before the printer times out if the SMTP server does not respond.
Reply Address Specify a reply address in the e‑mail.
Always use SMTP default Reply
Address
On*
O
Always use the default reply address in the SMTP server.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send e‑mail using an encrypted link.
Require Trusted Certificate
O
On*
Require a trusted certificate when accessing the SMTP server.
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Device‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 98
Menu item Description
User‑Initiated E‑mail
None*
Use Device SMTP Credentials
Use Session User ID and
Password
Use Session E‑mail address
and Password
Prompt user
Specify whether credentials are required for user‑initiated e‑mail.
Use Active Directory Device
Credentials
O
On*
Enable user credentials and group designations to connect to the SMTP server.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
NTLM Domain Specify the domain name for the NTLM security protocol.
Disable "SMTP server not set
up" error
O*
On
Hide the “SMTP server not set up” error message.
Note: An asterisk (*) next to a value indicates the factory default setting.
E‑mail Defaults
Menu item Description
Subject Specify the e‑mail subject and message.
Message
File Name Specify the file name for the scanned image.
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
Specify the file format for the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 99
Menu item Description
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu item appears only if you have purchased and installed an
OCR solution.
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Highly Compressed
O*
On
Secure
O*
On
Searchable
O*
On
Archival (PDF/A)
O*
On
Set the PDF format of the scanned image.
Content Type
Tex t
Tex t/ P ho to *
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser*
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 100
Menu item Description
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
-4 to 4 (0*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Note: Mixed Sizes is the factory default setting.
Sides
O*
Long Edge
Short Edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Ye l l o w t o B l u e
-4 to 4 (0*)
Adjust the color intensity during scanning.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 101
Menu item Description
Color Dropout
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
E‑mail Bit Depth
1 bit*
8 bit
Set the amount of color that the printer detects from the original document.
Note: This menu item appears only when Color is set to Auto.
JPEG Quality
Best for content*
5–95
Set the quality of a JPEG‑format scanned image.
Notes:
•5 reduces the file size, but lessens the image quality.
•95 provides the best image quality, but produces a large file size.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original
document, then set Background Detection to Content-based. If you want to
remove image noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 102
Menu item Description
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Temperat u r e
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Blank Pages
Blank Page Removal
Blank Page Sensitivity
Specify whether to include blank pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Max E‑mail Size
0–65535 (0*)
Set the allowable file size for each e‑mail.
Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its
allowable file size.
Note: You can type up to 1024 characters.
Limit Destinations Limit sending of e‑mail only to the specified list of domain names.
Note: Use a comma to separate each domain.
Send Me a Copy
Never appears*
On by Default
O by Default
Always On
Send a copy of the e‑mail to yourself.
Limit E‑mail Recipients
O*
On
Limit the number of e‑mail recipients.
Use cc:/bcc:
O*
On
Enable carbon copy and blind carbon copy in e‑mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 103
Menu item Description
Use Multi‑Page TIFF
On*
O
Choose between single- and multiple‑page TIFF files.
TIFF Compression
LZW*
JPEG
Set a compression option for TIFF files.
Text Def au lt
5–95 (75*)
Set the quality of text on a scanned image.
Text/Ph oto D e fault
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on a scanned image.
Transmission Log
Print log*
Do Not Print Log
Print Only For Error
Print a log for successful e‑mail transmission.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing logs.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show the scan preview on the display.
Note: This menu item appears only when a printer hard disk is installed.
Allow Save as Shortcut
O
On*
Save e-mail addresses as shortcuts.
Note: When set to O, the Save As Shortcut button does not appear on the
e-mail Destination screen.
E‑mail Images Sent As
Attachment*
Web Link
Specify how to send the images in e‑mail.
Reset E-mail Information After
Sending
O
On*
Restore the default e-mail information after sending an e-mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 104
Web Link Setup
Menu item Description
Server Set the printer to send e‑mail as a web link.
Login
Password
Path
File Name
Web Link
FTP
FTP Defaults
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
Specify the file format for the scanned image.
Note: The menu items may vary depending on your printer model.
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu appears only if you have purchased and installed an OCR
solution.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 105
Menu item Description
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Highly Compressed
O*
On
Secure
O*
On
Searchable
O*
On
Archival (PDF/A)
O*
On
Set the PDF format for the scanned image.
Content Type
Tex t
Tex t/ P ho to *
Graphics
Photo
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 106
Menu item Description
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
-4 to 4 (0*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
•Letter is the U.S. factory default setting. A4 is the international factory
default setting.
•The menu items may vary depending on your printer model.
Sides
O*
Long Edge
Short Edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Ye l l o w t o B l u e
-4 to 4 (0*)
Adjust the color intensity during scanning.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 107
Menu item Description
Color Dropout
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
FTP Bit Depth
1 bit*
8 bit
Set the amount of color that the printer detects from the original document.
Note: This menu item appears only when Color is set to Auto.
JPEG Quality
Best for content*
5–95
Set the quality of a JPEG‑format image.
Notes:
•5 reduces the file size, but lessens the image quality.
•90 provides the best image quality, but produces a large file size.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original
document, then set Background Detection to Content-based. If you want to
remove image noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 108
Menu item Description
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Temperat u r e
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Blank Pages
Blank Page Removal
Blank Page Sensitivity
Specify whether to include blank pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text Def au lt
5–95 (75*)
Set the quality of text on a scanned image.
Text/Ph oto D e fault
5–95 (75*)
Set the quality of text or photo image on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo image on a scanned image.
Use Multi‑Page TIFF
On*
O
Choose between single- and multiple‑page TIFF files.
TIFF Compression
LZW*
JPEG
Set a compression option for TIFF files.
Transmission Log
Print Log*
Do Not Print Log
Print Only For Error
Print a log for successful FTP scan transmission.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing FTP logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 109
Menu item Description
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
O
On*
Save custom FTP settings as shortcuts.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB Drive
Flash Drive Scan
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
Specify the file format for the scanned image.
Note: The settings may vary depending on your printer model.
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu appears only if you have purchased and installed an OCR
solution.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 110
Menu item Description
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Highly Compressed
O*
On
Secure
O*
On
Searchable
O*
On
Archival (PDF/A)
O*
On
Set the PDF format for the scanned image.
Content Type
Tex t
Tex t/ P ho to *
Graphics
Photo
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 111
Menu item Description
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
•Letter is the U.S. factory default setting. A4 is the international factory
default setting.
•This menu item may vary depending on your printer model.
Sides
O*
Long edge
Short edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Ye l l o w t o B l u e
-4 to 4 (0*)
Adjust the color intensity during scanning.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 112
Menu item Description
Color Dropout
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
E‑mail Bit Depth
1 bit*
8 bit
Set the amount of color that the printer detects from the original document.
Note: This menu item appears only when Color is set to Auto.
JPEG Quality
Best for content*
5–95
Set the quality of a JPEG‑format image.
Notes:
•5 reduces the file size, but lessens the image quality.
•90 provides the best image quality, but produces a large file size.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original
document, then set Background Detection to Content-based. If you want to
remove image noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 113
Menu item Description
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Temperat u r e
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Blank Pages
Blank Page Removal
Blank Page Sensitivity
Specify whether to include blank pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text Def au lt
5–95 (75*)
Set the quality of text on a scanned image.
Text/Ph oto D e fault
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (75*)
Set the quality of a photo on a scanned image.
Use Multi‑Page TIFF
On*
O
Choose between single- and multiple‑page TIFF files.
TIFF Compression
LZW*
JPEG
Set the compression for TIFF files.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 114
Flash Drive Print
Menu item Description
Number of Copies
1–9999 (1*)
Set the number of copies.
Paper Source
Tray [x] (1*)
Multipurpose Feeder
Manual Paper
Manual Envelope
Specify the paper source for the print job.
Collate
O [1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Print multiple copies in a sequence.
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing two‑sided printing.
Note: Depending on the option selected, the printer automatically osets each
printed information of the page to bind the job correctly.
Pages per Side
O*
2‑Up
3‑Up
4‑Up
6‑Up
9‑Up
12‑Up
16‑Up
Print multiple page images on a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Reverse Vertical
Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their page
orientation.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiple‑page document when using Pages per Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 115
Menu item Description
Separator Sheets
O*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Note: For Multipurpose Feeder to appear, set Configure MP to Cassette from the
Paper menu.
Blank Pages
Do Not Print*
Print
Specify whether to include blank pages in a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
Standard Network
Wireless
Specify how the network is connected.
Note: Wireless is available only in printers connected to a wireless network.
Network Status Show the printer network status and connectivity settings.
Display Network Status on
Printer
O
On*
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server
Start
Reset all active network connections to the printer.
Note: This setting removes all network configuration settings.
Network Job Timeout
O
On* (90 seconds)
Set the time before the printer cancels a network print job.
Banner Page
O*
On
Print a banner page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 116
Menu item Description
Scan to PC Port Range
9751:12000*
Specify a valid port range for printers that are behind a port blocking firewall.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wireless
Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless
network adapter.
Menu item Description
Setup Using Mobile App Configure the Wi‑Fi connection using Lexmark Mobile Assistant.
Setup On Printer Panel
Choose Network
Add Wi‑Fi Network
Network Name
Network Mode
Infastructure
Wireless Security Mode
Disabled*
WEP
WPA2/WPA - Personal
WPA2 - Personal
802.1x - RADIUS
Configure the Wi‑Fi connection using the control panel.
Note: 802.1x - RADIUS can be configured only from the Embedded
Web Server.
Wi‑Fi Protected Setup
WPS Auto Detect
O
On*
Start Push Button Method
Start PIN Method
Establish a Wi‑Fi network and enable network security.
Notes:
•WPS Auto Detect appears only when the Wireless Security
Mode is set to WEP.
•Start Push-Button Method connects the printer to a Wi‑Fi
network when buttons on both the printer and the access point
(wireless router) are pressed within a given time.
•Start PIN Method connects the printer to a Wi‑Fi network when
a PIN on the printer is entered into the wireless settings of the
access point.
Network Mode
BSS Type
Infrastructure*
Specify the network mode.
Enable Wi‑Fi Direct
On
O*
Enable Wi-Fi Direct‑capable devices to connect directly to the printer.
Compatibility
802.11b/g/n (2.4GHz)*
802.11a/b/g/n/ac (2.4GHz/5GHz)
802.11a/n/ac (5GHz)
Specify the standard for the Wi‑Fi network.
Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) only
appear when a Wi‑Fi option is installed.
Understanding the printer menus 117
Menu item Description
Wireless Security Mode
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
Set the security mode for connecting the printer to Wi‑Fi devices.
Note: 802.1x - RADIUS can be configured only from the Embedded
Web Server.
WEP Authentication Mode
Auto*
Open
Shared
Set the type of Wireless Encryption Protocol (WEP) for the printer.
Note: This menu item appears only when the Wireless Security
Mode is set to WEP.
Set WEP Key Specify a WEP password for secure Wi‑Fi connection.
WPA2/WPA Personal
AES
Enable Wi‑Fi security through Wi-Fi Protected Access (WPA).
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2/WPA-Personal.
Set Pre‑Shared Key Set the password for secure Wi‑Fi connection.
WPA2-Personal
AES
Enable Wi‑Fi security through WPA2.
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2-Personal.
802.1x Encryption Mode
WPA+
WPA2*
Enable Wi‑Fi security through 802.1x standard.
Notes:
•This menu item appears only when the Wireless Security Mode
is set to 802.1x - RADIUS.
•802.1x - RADIUS can be configured only from the Embedded
Web Server.
IPv4
Enable DHCP
On*
O
Set Static IP Address
IP Address
Netmask
Gateway
Enable and configure IPv4 settings in the printer.
Understanding the printer menus 118
Menu item Description
IPv6
Enable IPv6
On*
O
Enable DHCPv6
On
O*
Stateless Address Autoconfiguration
On*
O
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix
All IPv6 Addresses
All IPv6 Router Addresses
Enable and configure IPv6 settings in the printer.
Network Address
UAA
LAA
View the network addresses.
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PS emulation when a print
job requires it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Job Buering
On
O*
Temporarily store print jobs in the printer hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•On processes raw binary PostScript print jobs.
•O filters print jobs using the standard protocol.
Ethernet
Menu item Description
Network Speed Show the speed of an active network adapter.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 119
Menu item Description
IPv4
Enable DHCP
On*
O
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that allows a server to dynamically
distribute IP addressing and configuration information to clients.
IPv4
Set Static IP Address
IP Address
Netmask
Gateway
Set the static IP address of your printer.
Enable IPv6
On*
O
Configure IPv6 in the printer.
Enable DHCPv6
On
O*
Run DHCPv6 in an IPv6 network.
Stateless Address
Autoconfiguration
On*
O
Set the network adapter to accept the automatic IPv6 address configuration
entries provided by a router.
DNS Address Specify the DNS server address, IP address, and the router for IPv6 network.
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix
0–128 (64*)
All IPv6 Addresses Show all IP and router addresses used in an IPv6 network.
All IPv6 Router Addresses
Network Address
UAA
LAA
Show the printer Media Access Control (MAC) addresses: Locally Administered
Address (LAA) and Universally Administered Address (UAA).
Note: You can change the printer LAA manually.
PCL SmartSwitch
On*
O
Set the printer to switch automatically to PCL emulation when a print job
requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
PS SmartSwitch
On*
O
Set the printer to switch automatically to PS emulation when a print job requires
it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 120
Menu item Description
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•On processes raw binary PostScript print jobs.
•O filters print jobs using the standard protocol.
Energy Ecient Ethernet
On*
O
Reduce power consumption when the printer receives no data from the
Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Allow DHCP/BOOTP to update
NTP server
O
On*
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Enable Auto IP
O
On*
Assign an IP address automatically.
DNS Server Address Specify the current Domain Name System (DNS) server address.
Backup DNS Server Address Specify the backup DNS server addresses.
Backup DNS Server Address 2
Backup DNS Server Address 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in dierent domains on the network.
Enable DDNS
O
On*
Update the Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 121
Menu item Description
Enable mDNS
O
On*
Update multicast DNS settings.
WINS Server Address Specify a server address for Windows Internet Name Service (WINS).
Enable BOOTP
O*
On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify an IP address for the TCP connections.
Notes:
•Use a comma to separate each IP address.
•You can add up to 50 IP addresses.
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify how the IP addresses in the list can access the printer functionality.
MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Outbound Trac Maximum
Speed
O*
On
Enable the printer maximum transfer rate.
Enable SSLv2
O*
On
Enable the SSLv2 protocol.
Enable SSLv3
O*
On
Enable the SSLv3 protocol.
Enable TLSv1.0
O
On*
Enable the TLSv1.0 protocol.
Enable TLSv1.1
O
On*
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
Understanding the printer menus 122
Menu item Description
SNMP Versions 1 and 2c
Enabled
O
On*
Allow SNMP Set
O
On*
Enable PPM MIB
O
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
SNMP Version 3
Enabled
O
On*
Set Read/Write Credentials
User Name
Password
Set Read‑only Credentials
User Name
Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES‑128*
Configure SNMP version 3 to install and update printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
O*
On
Enable Internet Protocol Security (IPSec).
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 123
Menu item Description
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
Note: This menu item appears only when Enable IPSec is set to
On.
DH (Die‑Hellman) Group Proposal
modp2048 (14)*
modp3072 (15)
modp4069 (16)
modp6144 (17)
modp8192 (18)
Set the IPSec encryption.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
IKE SA Lifetime (Hours)
1
2
4
8
24*
Set the amount of time before a new authentication key is generated.
Note: These menu items appear only when Base Configuration is
set to Secure.
IPSec SA Lifetime (Hours)
1
2
4
8
24*
Proposed Encryption Method
3DES
AES*
Specify the encryption and authentication methods to connect to a
network securely.
Note: These menu items appear only when Base Configuration is
set to Compatibility.
Proposed Authentication Method
SHA1
SHA256*
SHA512
IPSec Device Certificate Specify an IPSec certificate.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Pre‑Shared Key Authenticated
Connections
Host [x]
Address
Key
Configure the authenticated connections of the printer.
Note: These menu items appear only when Enable IPSec is set to
On.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 124
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
O*
On
Let the printer join networks that require authentication before
allowing access.
Note: To configure the settings of this menu item, access the
Embedded Web Server.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the time‑out value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page
O*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the first page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
LPD Trailer Page
O*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
O*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the first position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTTP/FTP Settings
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Enable HTTP Server
O
On*
Access the Embedded Web Server to monitor and manage the printer.
Enable HTTPS
O
On*
Configure the Hypertext Transfer Protocol Secure (HTTPS) settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 125
Menu item Description
Enable FTP/TFTP
O
On*
Send files using FTP.
Local Domains Specify domain names for HTTP and FTP servers.
Note: This menu item appears only in some printer models.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
Note: These menu items appear only in some printer models.
FTP Proxy IP Address
HTTP Default IP Port
1–65535 (80*)
HTTPS Device Certificate
FTP Default IP Port
1–65535 (21*)
Timeout for HTTP/FTP
Requests
1–299 (30*)
Specify the amount of time before the server connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
ThinPrint
Menu item Description
Enable ThinPrint
O
On*
Print using ThinPrint.
Port Number
4000–4999 (4000*)
Set the port number for the ThinPrint server.
Bandwidth (bits/sec)
0*
100–1000000
Set the speed to transmit data in a ThinPrint environment.
Packet Size (kbytes)
0–64000 (0*)
Set the packet size for data transmission.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 126
USB
Menu item Description
PCL SmartSwitch
O
On*
Set the printer to switch to PCL emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch to PS emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
NPA Mode
On
Auto*
O
Set the printer to perform the special processing required for bidirectional
communication, following the conventions defined by the NPA protocol.
Note: The printer restarts after changing the setting.
Mac Binary PS
On
Auto*
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
•On processes raw binary PostScript print jobs.
•O filters print jobs using the standard protocol.
Enable USB Port
O
On*
Enable the standard USB port.
Note: An asterisk (*) next to a value indicates the factory default setting.
Google Cloud Print
Menu item Description
Registration
Register
Register the printer to the Google Cloud server.
Options
Enable Google Cloud Print
O
On*
Print directly from your Google account.
Options
Enable Local Discovery
O
On*
Allow higher bandwidth for data transmission.
Options
Enable SSL Peer Verification
O
On*
Verify authenticity of the peer certificate to connect to your Google
account.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 127
Menu item Description
Options
Always Print As Image
O*
On
Save the scanned output into image files.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wi‑Fi Direct
Note: This menu appears only when a direct Wi‑Fi network is the active network.
Menu item Description
SSID Specify the service set identifier (SSID) of the Wi‑Fi network.
Set Preshared Key Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi
connection.
Show PSK on Setup Page
On*
O
Show the PSK on the Network Setup Page.
Group Owner IP Address Specify the IP address of the group owner.
Auto‑Accept Push Button
Requests
On
O*
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secured.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 128
Security
Login Methods
Manage Permissions
Menu item Description
Function Access
Access Address Book in Apps
Modify Address Book
Manage Shortcuts
Create Profiles
Manage Bookmarks
Flash Drive Print
Flash Drive Scan
Copy Function
Color Dropout
E‑mail Function
Fax Function
FTP Function
Release Held Faxes
Held Jobs Access
User Profiles
Cancel Jobs at the Device
Change Language
Internet Printing Protocol (IPP)
Initiate Scans Remotely
B/W Print
Control access to the printer functions.
Administrative Menus
Security Menu
Network/Ports Menu
Paper Menu
Reports Menu
Function Configuration Menus
Supplies Menu
Option Card Menu
SE Menu
Device Menu
Control access to the printer menu settings.
Device Management
Remote Management
Firmware Updates
Apps Configuration
Operator Panel Lock
Import/Export All Settings
Out of Service Erase
Control access to the printer management options.
Understanding the printer menus 129
Menu item Description
Apps
New Apps
Slideshow
Change Wallpaper
Screen Saver
Card Copy
Scan Center
Scan Center Custom 1
Scan Center Custom 2
Scan Center Custom 3
Scan Center Custom 4
Scan Center Custom 5
Scan Center Custom 6
Scan Center Custom 7
Scan Center Custom 8
Scan Center Custom 9
Scan Center Custom 10
Forms and Favorites
Control access to printer applications.
Local Accounts
Menu item Description
Manage Groups/Permissions
Add Group
Import Access Controls
Function Access
Administrative Menus
Device Management
Apps
All Users
Import Access Controls
Function Access
Administrative Menus
Device Management
Apps
Admin
Control group or user access to the printer functions, applications, and security
settings.
Understanding the printer menus 130
Menu item Description
Add User
User Name/Password
User Name
Password
PIN
Create local accounts to manage access to the printer functions.
User Name/Password Accounts
Add User
User Name Accounts
Add User
Password Accounts
Add User
PIN Accounts
Add User
Schedule USB Devices
Menu item Description
Schedules
Add New Schedule
Schedule access to the USB ports.
Security Audit Log
Menu item Description
Enable Audit
O*
On
Record the events in the secure audit log and remote syslog.
Enable Remote Syslog
O*
On
Send audit logs to a remote server.
Remote Syslog Server Specify the remote syslog server.
Remote Syslog Port
1–65535 (514*)
Specify the remote syslog port.
Remote Syslog Method
Normal UDP*
Stunnel
Specify a syslog method to transmit logged events to a remote server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 131
Menu item Description
Remote Syslog Facility
0 ‑ Kernel Messages
1 ‑ User‑Level Messages
2 ‑ Mail System
3 ‑ System Daemons
4 ‑ Security/Authorization
Messages*
5 ‑ Messages Generated
Internally by Syslogs
6 ‑ Line Printer Subsystem
7 ‑ Network News Subsystem
8 ‑ UUCP Subsystem
9 ‑ Clock Daemon
10 ‑ Security/Authorization
Messages
11 ‑ FTP Daemon
12 ‑ NTP Subsystem
13 ‑ Log Audit
14 ‑ Log Alert
15 ‑ Clock Daemon
16 ‑ Local Use 0 (local0)
17‑ Local Use 1 (local1)
18 ‑ Local Use 2 (local2)
19 ‑ Local Use 3 (local3)
20 ‑ Local Use 4 (local4)
21 ‑ Local Use 5 (local5)
22 ‑ Local Use 6 (local6)
23 ‑ Local Use 7 (local7)
Specify a facility code that the printer uses when sending log events to a remote
server.
Severity of Events to Log
0 ‑ Emergency
1 ‑ Alert
2 ‑ Critical
3 ‑ Error
4 ‑ Warning*
5 ‑ Notice
6 ‑ Informational
7 ‑ Debug
Specify the priority level cuto for logging messages and events.
Remote Syslog Non‑Logged
Events
O*
On
Send all events, regardless of severity level, to the remote server.
Admin’s E‑mail Address Send e‑mail notification of logged events to the administrator.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 132
Menu item Description
E‑mail Log Cleared Alert
O*
On
Send e‑mail notification to the administrator when a log entry is deleted.
E‑mail Log Wrapped Alert
O*
On
Send e‑mail notification to the administrator when the log becomes full and
begins to overwrite the oldest entries.
Log Full Behavior
Wrap Over Older Entries*
E‑mail Log Then Delete All
Entries
Resolve log storage issues when the log fills its allotted memory.
E‑mail % Full Alert
O*
On
Send e‑mail notification to the administrator when the log fills its allotted
memory.
% Full Alert Level
1–99 (90*)
E‑mail Log Exported Alert
O*
On
Send e‑mail notification to the administrator when a log is exported.
E‑mail Log Settings Changed
Alert
O*
On
Send e‑mail notification to the administrator when Enable Audit is set.
Log Line Endings
LF (\n)*
CR (\r)
CRLF (\r\n)
Specify how the log file terminates the end of each line.
Digitally Sign Exports
O*
On
Add a digital signature to each exported log file.
Clear Log Delete all audit logs.
Export Log
Syslog (RFC 5424)
Syslog (RFC 3164)
CSV
Export a security log to a flash drive.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 133
Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged o automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10
Set the number of times an invalid PIN can be entered.
Notes:
•A value of zero turns o this setting.
•When the limit is reached, the print jobs for that user name and PIN are
deleted.
•This menu item appears only when a hard disk is installed.
Confidential Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
Notes:
•If this menu item is changed while confidential print jobs reside in the printer
memory or hard disk, then the expiration time for those print jobs does not
change to the new default value.
•If the printer is turned o, then all confidential jobs held in the printer memory
are deleted.
Repeat Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Verify Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer prints a copy for the user to examine its quality,
before printing the remaining copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 134
Menu item Description
Reserve Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs for printing later.
Require All Jobs to be Held
O*
On
Set the printer to hold all print jobs.
Keep duplicate documents
O*
On
Set the printer to print other documents with the same file name without overwriting
any of the print jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Disk Encryption
Note: This menu appears only when a printer hard disk is installed.
Menu item Description
Status
Enabled
Disabled
Determine whether Disk Encryption is enabled.
Start encryption Prevent the loss of sensitive data in case the printer or its hard disk is stolen.
Note: Enabling disk encryption erases all contents in the hard disk. If necessary, back up
important data from the printer before starting the encryption.
Erase Temporary Data Files
Menu item Description
Stored in onboard memory
O*
On
Delete all files stored on the printer memory.
Stored on hard disk
1 Pass Erase*
3 Pass Erase
7 Pass Erase
Delete all files stored on the printer hard disk.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 135
Solutions LDAP Settings
Use To
Follow LDAP Referrals
O*
On
Search the dierent servers in the domain for the logged-in user account.
LDAP Certificate Verification
No*
Ye s
Enable verification of LDAP certificates.
Mobile Services Management
Use To
AirPrint
Print
Scan
Fax
Enable functions in the AirPrint software feature.
Miscellaneous
Menu item Description
Protected Features
Show*
Hide
Show all the features that Function Access Control (FAC) protects regardless
of the security permission that the user has.
Note: FAC manages access to specific menus and functions or disables them
entirely.
Print Permission
O*
On
Let the user log in before printing.
Default Print Permission Login Set the default login for Print Permission.
Security Reset Jumper
Enable “Guest” access*
No Eect
Specify the eect of using the security reset jumper.
Notes:
•The jumper is located beside a lock icon on the controller board.
•Enable “Guest” access provides full access control to users who are not
logged in.
•No Eect means that the reset has no eect on the printer security
configuration.
Minimum Password Length
0–32 (0*)
Specify the minimum characters that are allowed for a password.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 136
Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer preferences, settings, and configurations.
Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profiles List Print a list of profiles that are stored in the printer.
Print
Menu item Description
Print Fonts
PCL Fonts
PS Fonts
Print a list of supported fonts.
Shortcuts
Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Fax Shortcuts
Copy Shortcuts
E‑mail Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Fax
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Note: This menu item appears only when Enable Job Log is set to On.
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Note: This menu item appears only when Enable Job Log is set to On.
Understanding the printer menus 137
Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Help
Menu item Description
Print All Guides Prints all the guides
Media Guide Provides information about loading paper and specialty media
Copy Guide Provides information about making copies and configuring the settings
E‑mail Guide Provides information about sending e‑mails and configuring the settings
Fax Guide Provides information about sending faxes and configuring the settings
Scan Guide Provides information about scanning documents and configuring the settings
Print Quality Guide Provides information about solving print quality issues
Mono Quality Guide Provides information about mono print quality settings
Information Guide Provides more information sources about the printer
Connection Guide Provides information about connecting the printer locally (USB) or to a
network
Moving Guide Provides information about moving, locating, or shipping the printer
Supplies Guide Provides information about ordering supplies
Troubleshooting
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Cleaning the Scanner Print instructions on how to clean the scanner.
Printing the Menu Settings Page
From the home screen, touch Settings > Reports > Menu Settings Page.
Understanding the printer menus 138
Securing the printer
Locating the security slot
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Erasing printer memory
To erase volatile memory or buered data in your printer, turn o the printer.
To e r a se no n ‑volatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE.
3Follow the instructions on the display.
Erasing printer hard disk memory
1From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
2Select the Sanitize all information on hard disk check box, and then touch ERASE.
3Follow the instructions on the display.
Note: This process can take from several minutes to more than an hour, making the printer unavailable
for other tasks.
Securing the printer 139
Encrypting the printer hard disk
This process erases all contents in the hard disk. If necessary, back up important data from the printer before
starting the encryption.
1From the home screen, touch Settings > Security > Disk Encryption > Start encryption.
2Follow the instructions on the display.
Notes:
•To avoid loss of data, do not turn o the printer during the encryption process.
•This process can take from several minutes to more than an hour, making the printer unavailable for
other tasks.
•After encryption, the printer automatically restarts.
Restoring factory default settings
1From the home screen, touch Settings > Device > Restore Factory Defaults.
2In the Restore Settings menu, select the settings that you want to restore.
3Tou ch RESTORE.
4Follow the instructions on the display.
Statement of Volatility
Type of memory Description
Volatile memory The printer uses standard random access memory (RAM)
to buer temporarily user data during simple print and
copy jobs.
Non-volatile memory The printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store the operating system, printer settings, network
information, scanner and bookmark settings, and
embedded solutions.
Hard disk memory Some printers may have a hard disk drive installed. The
printer hard disk is designed for printer-specific
functionality. The hard disk lets the printer retain buered
user data from complex print jobs, form data, and font
data.
Erase the content of any installed printer memory in the following circumstances:
•The printer is decommissioned.
•The printer hard disk is replaced.
•The printer is moved to a dierent department or location.
•The printer is serviced by someone from outside your organization.
•The printer is removed from your premises for service.
•The printer is sold to another organization.
Securing the printer 140
Disposing of a printer hard disk
•Degaussing—Flushes the hard disk with a magnetic field that erases stored data
•Crushing—Physically compresses the hard disk to break component parts and render them unreadable
•Milling—Physically shreds the hard disk into small metal bits
Note: To guarantee that all data are completely erased, destroy physically each hard disk where data is
stored.
Securing the printer 141
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Adjusting the speaker volume
Adjusting the default internal speaker volume
Note: The speaker is available only in some printer models.
1From the control panel, touch Settings > Device > Preferences > Audio Feedback.
2Adjust the volume.
Notes:
•If Quiet Mode is enabled, then audible alerts are turned o. This setting also slows the printer
performance.
•The volume resets to the default value after the session is logged out or when the printer wakes from
Sleep or Hibernate mode.
Adjusting the default headphone volume
Note: The headphone jack is available only in some printer models.
1From the control panel, navigate to:
Settings > Device > Accessibility
2Adjust Headphone Volume.
Note: The volume resets to the default value after the session is logged out or when the printer wakes
from Sleep or Hibernate mode.
Configuring the fax speaker settings
1From the home screen, touch Settings > Fax > Analog Fax Setup > Speaker Settings.
2Do the following:
•Set the Speaker Mode to Always On.
•Set the Speaker Volume to High.
•Activate the Ringer Volume.
Maintaining the printer 142
Networking
Connecting the printer to a Wi‑Fi network
Using the control panel
1From the home screen, navigate to:
Settings > Network/Ports > Wireless
2Select Setup On Printer Panel and then follow the instructions on the display.
Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial
setup.
Using Lexmark Mobile Assistant
1Depending on your mobile device, download the Lexmark Mobile Assistant application from either the
Google PlayTM store or App Store online store.
2From the control panel, navigate to:
Settings > Network/Ports > Wireless > Setup Using Mobile App > Continue for Printer ID
3From your mobile device, launch the application, and then accept the Terms of Use.
4Grant permissions.
5Tap Start Wi-Fi Setup, and then select the printer.
6Select a Wi-Fi network, and then enter your credentials.
7Tap Finish Wi-Fi Setup.
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
(WPS)
Before you begin, make sure that:
•The access point (wireless router) is WPS‑certified or WPS‑compatible. For more information, see the
documentation that came with your access point.
•A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
Using the Push Button method
1From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method
2Follow the instructions on the display.
Maintaining the printer 143
Using the personal identification number (PIN) method
1From the control panel, navigate to:
Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN Method
2Copy the eight‑digit WPS PIN.
3Open a Web browser, and then type the IP address of your access point in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
4Access the WPS settings. For more information, see the documentation that came with your access
point.
5Enter the eight‑digit PIN, and then save the changes.
Deactivating the Wi‑Fi network
1From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard
Network.
2Follow the instructions on the display.
Changing the printer port settings after installing an internal solutions port
Notes:
•If the printer has a static IP address, then do not change the configuration.
•If the computers are configured to use the network name instead of an IP address, then do not change
the configuration.
•If you are adding a wireless internal solutions port (ISP) to a printer previously configured for an Ethernet
connection, then disconnect the printer from the Ethernet network.
For Windows users
1Open the printers folder.
2From the shortcut menu of the printer with the new ISP, open the printer properties.
3Configure the port from the list.
4Update the IP address.
5Apply the changes.
For Macintosh users
1From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.
2Type the IP address in the address field.
3Apply the changes.
Maintaining the printer 144
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
•Perform this task after every few months.
•Damage to the printer caused by improper handling is not covered by the printer warranty.
1Turn o the printer, and then unplug the power cord from the electrical outlet.
2Remove paper from the standard bin and multipurpose feeder.
3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
•Do not use household cleaners or detergents, as they may damage the finish of the printer.
•Make sure that all areas of the printer are dry after cleaning.
5Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Cleaning the scanner
1Open the scanner cover.
Maintaining the printer 145
2Using a damp, soft, lint-free cloth, wipe the following areas:
•ADF glass
•ADF glass pad
•Scanner glass
Maintaining the printer 146
•Scanner glass pad
3Close the scanner cover.
4Open the ADF cover.
5Using a damp, soft, lint-free cloth, wipe the following areas:
•ADF glass pad in the ADF cover
Maintaining the printer 147
•ADF glass in the ADF cover
6Close the ADF cover.
Ordering parts and supplies
To order parts and supplies in the U.S., contact 1-800-539-6275 for information about Lexmark authorized
dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where you
purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Checking the status of parts and supplies
1From the home screen, touch Status/Supplies.
2Select the parts or supplies that you want to check.
Note: You can also access this setting by touching the top section of the home screen.
Ordering a toner cartridge
Notes:
•The estimated cartridge yield is based on the ISO/IEC 19752 standard.
•Extremely low print coverage for extended periods of time may negatively aect actual yield.
Maintaining the printer 148
Lexmark MX421, MX521, and MX522 Return Program toner cartridges
Item United States
and Canada
European
Economic
Area
Rest of Asia
Pacific
Latin America Rest of
Europe,
Middle East,
and Africa
Australia and
New Zealand
Return
Program toner
cartridge
56F1000 56F2000 56F3000 56F4000 56F5000 56F6000
High yield
Return
Program toner
cartridge
56F1H00 56F2H00 56F3H00 56F4H00 56F5H00 56F6H00
Extra high
yield Return
Program toner
cartridge
56F1X00 56F2X00 56F3X00 56F4X00 56F5X00 56F6X00
Ultra high yield
Return
Program toner
cartridge1
56F1U00 56F2U00 56F3U00 56F4U00 56F5U00 56F6U00
High yield
Corporate
Return
Program toner
cartridge2
56F1H0E 56F2H0E 56F3H0E 56F4H0E 56F5H0E 56F6H0E
Extra high
yield
Corporate
Return
Program toner
cartridge2
56F1X0E 56F2X0E 56F3X0E 56F4X0E 56F5X0E 56F6X0E
Ultra high yield
Corporate
Return
Program toner
cartridge1, 2
56F1U0E 56F2U0E 56F3U0E 56F4U0E 56F5U0E 56F6U0E
1 Supported only in Lexmark MX521 and MX522 printer models.
2 Available only for contract‑managed printers. For more information, contact your Lexmark representative or system
administrator.
Maintaining the printer 149
Lexmark MX421, MX521, and MX522 regular toner cartridge
Item Worldwide
Extra high yield regular toner cartridge156F0XA0
Ultra high yield regular toner cartridge256F0UA0
1 Supported only in the Lexmark MX421 printer model.
2 Supported only in Lexmark MX521 and MX522 printer models.
Lexmark XM1242 and XM1246 Return Program toner cartridges
Item United States, Canada,
Australia, and New
Zealand
European
Economic Area
Rest of Asia Pacific Latin America
XM1242 Return Program
toner cartridge
24B6885 24B6888 24B6891 24B6894
XM1246 Return Program
toner cartridge
24B6886 24B6889 24B6892 24B6895
Lexmark MB2442 and MB2546 Return Program toner cartridges
Item United States
and Canada
European
Economic
Area
Rest of Asia
Pacific
Latin
America
Rest of Europe,
Middle East,
and Africa
Australia and
New Zealand
Return Program
toner cartridge
B231000 B232000 B233000 B234000 B235000 B236000
High yield Return
Program toner
cartridge
B241H00 B242H00 B243H00 B244H00 B245H00 B246H00
Extra high yield
Return Program
toner cartridge*
B251X00 B252X00 B253X00 B254X00 B255X00 B256X00
* Supported only in the Lexmark MB2546 printer model.
Lexmark MB2442 and MB2546 Regular toner cartridges
Item Worldwide
MB2442 Regular toner cartridge B240HA0
MB2546 Regular toner cartridge B250XA0
Ordering an imaging unit
Extremely low print coverage for extended periods of time may cause imaging unit parts to fail before the toner
is exhausted.
Maintaining the printer 150
Item Part Number
Return Program imaging unit 56F0Z00
Regular imaging unit 56F0ZA0
Corporate Return Program imaging unit* 56F0Z0E
* This imaging unit is available only for contract‑managed printers. For more information, contact your Lexmark
representative or system administrator.
Ordering a maintenance kit
Match the maintenance kit to the printer voltage.
Notes:
•Using certain types of paper may require more frequent replacement of the maintenance kit.
•The maintenance kit includes a fuser, MPF pick roller and separator pad, pick tires, separator roller
assembly, and transfer roller. These parts may be individually ordered and replaced if necessary.
Item Part number
200K maintenance kit, 100 V 41X1230
200K maintenance kit, 110 V 41X1228
200K maintenance kit, 220 V 41X1229
Notes:
•Only an authorized service technician can replace the maintenance kit. Contact your service provider.
•Supported only in Lexmark MX521 and MX522 printer models.
Configuring supply notifications
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Settings > Device > Notifications.
3From the Supplies menu, click Custom Supply Notifications.
4Select a notification for each supply item.
5Apply the changes.
Maintaining the printer 151
Replacing parts and supplies
Replacing the toner cartridge
1Open door A.
2Remove the used toner cartridge.
Maintaining the printer 152
3Unpack the new toner cartridge, and then shake it three times to redistribute the toner.
4Insert the new toner cartridge.
Note: Use the arrows inside the printer as guides.
5Close door A.
Maintaining the printer 153
Replacing the imaging unit
1Open door A.
2Remove the toner cartridge.
3Remove the used imaging unit.
Maintaining the printer 154
4Unpack the new imaging unit, and then shake it three times to redistribute the toner.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of
future print jobs.
5Insert the new imaging unit.
Note: Use the arrows inside the printer as guides.
6Insert the toner cartridge.
Note: Use the arrows inside the printer as guides.
Maintaining the printer 155
7Close door A.
Replacing the pick tires
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Remove the tray.
Maintaining the printer 156
4Remove the used pick tires one after the other.
5Unpack the new pick tires.
Maintaining the printer 157
6Insert the new pick tires.
7Insert the tray.
8Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
9Turn on the printer.
Replacing the pick roller assembly
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Remove the optional tray.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires
two or more trained personnel to lift it safely.
Maintaining the printer 158
Maintaining the printer 159
4Remove the tray insert, and then flip the tray base.
5Remove the used pick roller assembly.
6Unpack the new pick roller assembly.
Maintaining the printer 160
7Insert the new pick roller assembly.
8Flip the tray base, and then insert the tray insert.
Maintaining the printer 161
9Align the printer with the optional tray, and then lower the printer until it clicks into place.
10 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
11 Turn on the printer.
Replacing the ADF separator roller
1Open the ADF cover.
Maintaining the printer 162
2Remove the used ADF separator roller.
3Unpack the new ADF separator roller.
Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean
hands.
Maintaining the printer 163
4Insert the new ADF separator roller until it clicks into place.
5Close the ADF cover.
Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or
more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
Maintaining the printer 164
•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
•If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to http://support.lexmark.com or contact customer support.
Saving energy and paper
Configuring the power save mode settings
Eco‑Mode
1From the home screen, touch Settings > Device > Power Management > Eco‑Mode.
2Select a setting.
Sleep mode
1From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode.
2Specify the amount of time that the printer stays idle before it enters Sleep mode.
Hibernate mode
1From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout.
2Select the amount of time that the printer stays idle before it enters Hibernate mode.
Notes:
•For Hibernate Timeout to work, set Hibernate Timeout on Connection to Hibernate.
•The Embedded Web Server is disabled when the printer is in Hibernate mode.
Maintaining the printer 165
Adjusting the brightness of the printer display
1From the home screen, touch Settings > Device > Preferences > Screen Brightness.
2Adjust the setting.
Conserving supplies
•Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
•Print multiple pages on a single sheet of paper.
•Use the preview feature to see how the document looks like before printing it.
•Print one copy of the document to check its content and format for accuracy.
Recycling
Recycling Lexmark products
To return Lexmark products for recycling:
1Go to www.lexmark.com/recycle.
2Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most ecient and environmentally sensitive manner and that there is less packaging to
dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also oers recycling of packaging components in some countries or regions. For more
information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
Maintaining the printer 166
Clearing jams
Avoiding jams
Load paper properly
•Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
•Do not load or remove a tray while the printer is printing.
•Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
•Do not slide paper into the tray. Load paper as shown in the illustration.
•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
•Push the tray firmly into the printer after loading paper.
Use recommended paper
•Use only recommended paper or specialty media.
•Do not load paper that is wrinkled, creased, damp, bent, or curled.
Clearing jams 168
•Flex, fan, and align the paper edges before loading.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, weights, or types in the same tray.
•Make sure that the paper size and type are set correctly on the computer or printer control panel.
•Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
•When Jam Assist is set to On, the printer automatically flushes blank pages or partially printed pages
with after a jammed page is cleared. Check your printed output for blank pages.
•When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam location
1Automatic document feeder
2Standard bin
3Rear door
4Standard 250‑sheet tray
5Optional 250‑ or 550‑sheet tray
6Multipurpose feeder
7Door A
Clearing jams 169
Paper jam in door A
1Remove the tray.
2Open door A.
Clearing jams 170
3Remove the toner cartridge.
4Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of
future print jobs.
Clearing jams 171
5Remove the jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Note: Make sure that all paper fragments are removed.
Clearing jams 172
6Insert the imaging unit.
Note: Use the arrows inside the printer as guides.
Clearing jams 173
7Insert the toner cartridge.
Note: Use the arrows inside the printer as guides.
8Close door A.
9Insert the tray.
Paper jam in the rear door
1Open the rear door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 174
3Close the rear door.
Paper jam in the standard bin
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Paper jam in the duplex unit
1Remove the tray.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch the metal plate at
the back of the printer where the cables plug in before accessing or touching interior areas of the printer.
Clearing jams 175
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Insert the tray.
Paper jam in trays
1Remove the tray.
Warning—Potential Damage: To prevent damage from electrostatic discharge, touch the metal plate at
the back of the printer where the cables plug in before accessing or touching interior areas of the printer.
Clearing jams 176
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3Insert the tray.
Paper jam in the multipurpose feeder
1Remove paper from the multipurpose feeder.
2Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 177
3Flex, fan, and align the paper edges before loading.
4Reload paper, and then adjust the paper guide.
Paper jam in the automatic document feeder
1Remove all original documents from the ADF tray.
2Open the ADF cover.
3Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 178
4Close the ADF cover.
Clearing jams 179
Troubleshooting
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
View the printer IP address:
•From the home screen
•From the TCP/IP section in the Network/Ports menu
•By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
•Internet Explorer® version 11 or later
•Microsoft EdgeTM
•Safari version 6 or later
•Google ChromeTM version 32 or later
•Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Troubleshooting 180
Action Yes No
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact customer
support.
Unable to read flash drive
Action Yes No
Step 1
Check if the printer is not busy processing another print, copy,
scan, or fax job.
Is the printer ready?
Go to step 2. Wait for the printer to
finish processing the
other job.
Step 2
Check if the flash drive is inserted into the front USB port.
Note: The flash drive does not work when it is inserted into the
rear USB port.
Is the flash drive inserted into the correct port?
Go to step 3. Insert the flash drive
into the correct port.
Step 3
Check if the flash drive is supported. For more information, see
“Supported flash drives and file types” on page 36.
Is the flash drive supported?
Go to step 4. Insert a supported
flash drive.
Step 4
aCheck if the USB port is enabled. For more information, see
“Enabling the USB port” on page 181.
bRemove, and then insert the flash drive.
Does the printer recognize the flash drive?
The problem is
solved.
Contact customer
support.
Enabling the USB port
From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.
Troubleshooting 181
Checking the printer connectivity
1From the home screen, touch Settings > Reports > Network > Network Setup Page.
2Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be
malfunctioning. Contact your administrator for assistance.
Hardware options problems
Cannot detect internal option
Action Yes No
Step 1
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Print the Menu Settings Page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4. Go to step 3.
Step 3
Check if the internal option is installed properly into the controller
board.
aTurn o the printer, and then unplug the power cord from the
electrical outlet.
bMake sure that the internal option is installed in the appropriate
connector in the controller board.
cConnect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the internal option operate correctly?
The problem is
solved.
Go to step 4.
Troubleshooting 182
Action Yes No
Step 4
aCheck if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see “Adding available options in the print driver”
on page 238.
bResend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact customer
support.
Internal solutions port does not operate correctly
Action Yes No
Step 1
Print a menu settings page, and then check if the internal solutions
port (ISP) appears in the Installed Features list.
Is the ISP listed in the Installed Features list?
Go to step 3. Go to step 2.
Step 2
Remove, and then install the ISP. For more information, see
“Installing an internal solutions port” on page 231.
Note: Use a supported ISP.
Does the ISP operate correctly?
The problem is
solved.
Go to step 3.
Step 3
Check the cable and the ISP connection.
aUse the correct cable, and then make sure that it is securely
connected to the ISP.
bCheck if the ISP solution interface cable is securely connected
into the receptacle of the controller board.
Does the ISP operate correctly?
The problem is
solved.
Contact customer
support.
Defective flash detected
Try one or more of the following:
•Replace the defective flash memory.
•From the printer control panel, select Continue to ignore the message and continue printing.
•Cancel the current print job.
Troubleshooting 183
Not enough free space in flash memory for resources
Try one or more of the following:
•From the printer control panel, select Continue to clear the message and continue printing.
•Delete fonts, macros, and other data stored in the flash memory.
•Install flash memory with larger capacity.
Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted.
Unformatted flash detected
Try one or more of the following:
•From the control panel, select Continue to stop the defragmentation and continue printing.
•Format the flash memory.
Note: If the error message remains, then the flash memory may be defective and needs to be
replaced.
Issues with supplies
Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
•The first number in the message after 42 indicates the region of the printer.
•The second number in the message after 42 indicates the region of the cartridge.
Printer and toner cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test pages.
From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
Troubleshooting 184
Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, from the control panel, press and hold X and # simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and
supplies” on page 148.
If the printer does not print after pressing and holding X and # simultaneously for 15 seconds, then reset
the supply usage counter.
1From the control panel, navigate to:
Settings > Device > Maintenance > Configuration Menu > Supply Usage And Counters
2Select the part or supply that you want to reset, and then select Start.
3Read the warning message, and then select Continue.
4Press and hold X and # simultaneously for 15 seconds to clear the message.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
aUse an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
bSend the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Troubleshooting 185
Action Yes No
Step 2
aMake sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bSend the print job.
Does the envelope seal when printing?
Contact customer
support.
The problem is
solved.
Collated printing does not work
Action Yes No
Step 1
aFrom the home screen, touch Settings > Print > Layout >
Collate.
bSet Collate to On.
cPrint the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 2.
Step 2
aFrom the document that you are trying to print, open the Print
dialog, and then select Collate.
bPrint the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 3.
Step 3
aReduce the number of pages to print.
bPrint the document.
Are the pages collated correctly?
The problem is
solved.
Contact customer
support.
Tray linking does not work
Action Yes No
Step 1
aCheck if the trays contain the same paper size and paper type.
bCheck if the paper guides are positioned correctly.
cPrint the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Troubleshooting 186
Action Yes No
Step 2
aFrom the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bSet the paper size and paper type to match the paper loaded
in the linked trays.
cPrint the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
aMake sure that Tray Linking is set toAutomatic. For more
information, see “Linking trays” on page 29.
bPrint the document.
Do the trays link correctly?
The problem is
solved.
Contact customer
support.
Paper frequently jams
Action Yes No
Step 1
aRemove the tray.
bCheck if paper is loaded correctly.
Notes:
•Make sure that the paper guides are positioned correctly.
•Make sure that the stack height is below the maximum
paper fill indicator.
•Make sure to print on recommended paper size and type.
cInsert the tray.
dPrint the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
aFrom the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bSet the correct paper size and type.
cPrint the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Troubleshooting 187
Action Yes No
Step 3
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Do paper jams occur frequently?
Contact customer
support.
The problem is
solved.
Jammed pages are not reprinted
Action Yes No
aFrom the home screen, touch Settings > Device > Notifications
> Jam Content Recovery.
bSelect On or Auto.
cApply the changes.
Are the jammed pages reprinted?
The problem is
solved.
Contact customer
support.
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshooting 188
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Is the printer printing blank or white pages?
Go to step 2. The problem is
solved.
Step 2
aRemove any packing material that is left on the imaging unit.
1Remove the toner cartridge, and then remove the imaging
unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so
may aect the quality of future print jobs.
2Check the imaging unit for signs of damage, and replace if
necessary.
Note: Make sure that the photoconductor drum contact is
not bent or out of place.
3Firmly shake the imaging unit to redistribute the toner.
4Insert the imaging unit, and then insert the toner cartridge.
bPrint the document.
Is the printer printing blank or white pages?
Go to step 3. The problem is
solved.
Step 3
Check the status of the toner cartridge, and replace if necessary.
aFrom the control panel, navigate to:
Status/Supplies > Supplies
bPrint the document.
Is the printer printing blank or white pages?
Contact customer
support.
The problem is
solved.
Dark print
Troubleshooting 189
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Is the print dark?
Go to step 2. The problem is
solved.
Step 2
aTurn o the printer, wait for about 10 seconds, and then turn on
the printer.
bReduce toner darkness. From the control panel, navigate to:
Settings > Print > Quality
cPrint the document.
Is the print dark?
Go to step 3. The problem is
solved.
Step 3
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel.
bPrint the document.
Is the print dark?
Go to step 4. The problem is
solved.
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
aReplace textured paper with plain paper.
bPrint the document.
Is the print dark?
Go to step 6. The problem is
solved.
Troubleshooting 190
Action Yes No
Step 6
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the print dark?
Go to step 7. The problem is
solved.
Step 7
aRemove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the print dark?
Go to step 8. The problem is
solved.
Step 8
aReplace the imaging unit.
bPrint the document.
Is the print dark?
Contact customer
support.
The problem is
solved.
Fine lines are not printed correctly
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshooting 191
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Are fine lines not printed correctly?
Go to step 2. The problem is
solved.
Step 2
aAdjust the print quality settings.
1From the control panel, navigate to:
Settings > Print > Quality > Pixel Boost > Fonts
2Adjust Toner Darkness to 7. From the control panel, navigate
to:
Settings > Print > Quality
bPrint the document.
Are fine lines not printed correctly?
Contact customer
support.
The problem is
solved.
Folded or wrinkled paper
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Is the paper folded or wrinkled?
Go to step 2. The problem is
solved.
Troubleshooting 192
Action Yes No
Step 2
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the paper folded or wrinkled?
Go to step 3. The problem is
solved.
Step 3
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting from the printer control
panel.
bPrint the document.
Is the paper folded or wrinkled?
Contact customer
support.
The problem is
solved.
Gray background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aTurn o the printer, wait for 10 seconds, and then turn on the
printer.
bIncrease toner darkness.
From the control panel, navigate to:
Settings > Print > Quality
cPrint the document.
Does gray background appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 193
Action Yes No
Step 2
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Does gray background appear on prints?
Go to step 3. The problem is
solved.
Step 3
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting from the printer control
panel.
bPrint the document.
Does gray background appear on prints?
Go to step 4. The problem is
solved.
Step 4
Check the status of the toner cartridge, and replace if necessary.
aFrom the control panel, navigate to:
Status/Supplies > Supplies
bPrint the document.
Does gray background appear on prints?
Go to step 5. The problem is
solved.
Step 5
Check if the imaging unit serial number has 12, 13, or 14 in the fourth
and fifth digits. For example, CAS13xxxxxxx.
Does the serial number have 12, 13, or 14 in the fourth and fifth
digits?
Go to step 6. Contact customer
support.
Troubleshooting 194
Action Yes No
Step 6
aRemove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bRemove any packing material that is stuck on the imaging unit.
Note: Make sure to remove any obstruction between the
charge roller and photoconductor drum.
cInsert the imaging unit.
dPrint the document.
Does gray background appear on prints?
Go to step 7. The problem is
solved.
Step 7
aReplace the imaging unit.
bPrint the document.
Does gray background appear on prints?
Contact customer
support.
The problem is
solved.
Horizontal light bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshooting 195
Action Yes No
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Do horizontal light bands appear on prints?
Contact customer
support.
The problem is
solved.
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Is the print light?
Go to step 2. The problem is
solved.
Step 2
aTurn o the printer, wait for about 10 seconds, and then turn on
the printer.
bIncrease toner darkness. From the control panel, navigate to:
Settings > Print > Quality
cPrint the document.
Is the print light?
Go to step 3. The problem is
solved.
Troubleshooting 196
Action Yes No
Step 3
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel.
bPrint the document.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
Check the status of the toner cartridge, and replace if necessary.
aFrom the control panel, navigate to:
Status/Supplies > Supplies
bPrint the document.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
aRemove the toner cartridge, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bPush either side of the transfer roller, located below the imaging
unit, to check if it depresses and bounces back into place.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
cIf the transfer roller does not depress and bounce back into
place, then remove and insert it.
1Pull up one end of the transfer roller and push it down until
it clicks into place.
2If necessary, repeat the step on the other end.
dFirmly shake the imaging unit to redistribute the toner, and then
insert it.
eInsert the toner cartridge.
fTurn o the printer, wait for 10 seconds, and then turn on the
printer.
gPrint the document.
Is the print light?
Go to step 6. The problem is
solved.
Troubleshooting 197
Action Yes No
Step 6
aIf the issue happens after installing a new maintenance kit, then
check whether the transfer roller included with the kit is
installed.
Note: If necessary, replace the transfer roller.
bPrint the document.
Is the print light?
Go to step 7. The problem is
solved.
Step 7
Check the status of the imaging unit. From the control panel,
navigate to:
Status/Supplies > Supplies
Is the imaging unit near End of Life?
Go to step 8. Contact customer
support.
Step 8
aReplace the imaging unit.
bPrint the document.
Is the print light?
Contact customer
support.
The problem is
solved.
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Is the print mottled?
Go to step 2. The problem is
solved.
Troubleshooting 198
Action Yes No
Step 2
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 4. Go to step 3.
Step 3
aReplace the toner cartridge.
bPrint the document.
Is the print mottled?
Go to step 4. The problem is
solved.
Step 4
Check the status of the imaging unit. From the control panel,
navigate to:
Status/Supplies > Supplies
Is the imaging unit near end of life?
Go to step 5. Contact customer
support.
Step 5
aReplace the imaging unit.
bPrint the document.
Is the print mottled?
Contact customer
support.
The problem is
solved.
Paper curl
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Is the paper curled?
Go to step 2. The problem is
solved.
Troubleshooting 199
Action Yes No
Step 2
aAdjust the guides in the tray to the correct position for the paper
loaded.
bPrint the document.
Is the paper curled?
Go to step 3. The problem is
solved.
Step 3
aDepending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Notes:
•Make sure that the settings match the paper loaded.
•You can also change the settings from the printer control
panel.
bPrint the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Step 4
aRemove paper from the tray, and then turn over the paper.
bPrint the document.
Is the paper curled?
Go to step 5. The problem is
solved.
Step 5
aLoad paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
bPrint the document.
Is the paper curled?
Go to step 6. The problem is
solved.
Step 6
aCheck if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
bPrint the document.
Is the paper curled?
Contact customer
support.
The problem is
solved.
Troubleshooting 200
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aAdjust the guides in the tray to the correct position for the paper
loaded.
bPrint the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
aCheck if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
bPrint the document.
Is the print crooked or skewed?
Go to step 3. The problem is
solved.
Step 3
aCheck the pick tire in the tray for signs of damage and
contamination, and replace if necessary.
bPrint the document.
Is the print crooked or skewed?
Contact customer
support.
The problem is
solved.
Repeating defects
Troubleshooting 201
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
Using the Print Quality Test Pages, check if the distance between
the repeating defects is equal to any of the following:
•97 mm (3.82 in.)
•47 mm (1.85 in.)
•38 mm (1.5 in.)
Does the distance between the repeating defects match any of the
measurements?
Go to step 2. Take note of the
distance, and then
contact customer
support.
Step 2
aReplace the imaging unit.
bPrint the document.
Do the repeating defects appear?
Contact customer
support.
The problem is
solved.
Solid black pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Is the printer printing solid black pages?
Go to step 2. The problem is
solved.
Troubleshooting 202
Action Yes No
Step 2
aRemove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Is the printer printing solid black pages?
Go to step 3. The problem is
solved.
Step 3
aRemove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bRemove any packing material that is stuck on the imaging unit.
Note: Make sure to remove any obstruction between the
charge roller and photoconductor drum.
cInsert the imaging unit.
dPrint the document.
Is the printer printing solid black pages?
Go to step 4. The problem is
solved.
Step 4
Check the imaging unit for signs of damage.
Is the imaging unit free from damage?
Contact customer
support.
Go to step 5.
Step 5
aReplace the imaging unit.
bPrint the document.
Is the printer printing solid black pages?
Contact customer
support.
The problem is
solved.
Troubleshooting 203
Text or images cut o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Are text or images cut o?
Go to step 2. The problem is
solved.
Step 2
aRemove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Are text or images cut o?
Go to step 3. The problem is
solved.
Troubleshooting 204
Action Yes No
Step 3
aRemove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bRemove any packing material that is stuck on the imaging unit.
Note: Make sure to remove any obstruction between the
charge roller and photoconductor drum.
cInsert the imaging unit.
dPrint the document.
Are text or images cut o?
Go to step 4. The problem is
solved.
Step 4
aReplace the imaging unit.
bPrint the document.
Are text or images cut o?
Contact customer
support.
The problem is
solved.
Toner easily rubs o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshooting 205
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Does the toner easily rub o?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel.
bPrint the document.
Does the toner easily rub o?
Contact customer
support.
The problem is
solved.
Vertical dark bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Do vertical dark bands appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 206
Action Yes No
Step 2
aRemove the toner cartridge, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bInsert the imaging unit, and then insert the cartridge.
cPrint the document.
Do vertical dark bands appear on prints?
Go to step 3. The problem is
solved.
Step 3
aRemove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bRemove any packing material that is stuck on the imaging unit.
Note: Make sure to remove any obstruction between the
charge roller and photoconductor drum.
cInsert the imaging unit.
dPrint the document.
Do vertical dark bands appear on prints?
Go to step 4. The problem is
solved.
Step 4
aCheck if a bright light enters the right side of the printer, and
move the printer if necessary.
bPrint the document.
Do vertical dark bands appear on prints?
Contact customer
support.
The problem is
solved.
Troubleshooting 207
Vertical dark lines or streaks
Action Yes No
Step 1
aFrom the control panel, navigate to:
Settings > Troubleshooting > Cleaning the scanner
bPrint the document.
Do vertical dark lines or streaks appear on prints?
Go to step 3. Go to step 2.
Step 2
aUsing a damp, soft, lint-free cloth, clean the scanner. For more
information, see “Cleaning the scanner” on page 145.
bCopy the document using the ADF.
Do vertical dark lines or streaks appear on prints?
Contact customer
support.
The problem is
solved.
Step 3
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Do vertical dark lines or streaks appear on prints?
Go to step 4. The problem is
solved.
Step 4
aRemove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bPrint the document.
Do vertical dark lines or streaks appear on prints?
Go to step 5. The problem is
solved.
Troubleshooting 208
Action Yes No
Step 5
aReplace the imaging unit.
bPrint the document.
Do vertical dark lines or streaks appear on prints?
Contact customer
support.
The problem is
solved.
Vertical dark streaks with print missing
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
aRemove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
bRemove any packing material that is stuck on the imaging unit.
Note: Make sure to remove any obstruction between the
charge roller and photoconductor drum.
cInsert the imaging unit.
dPrint the document.
Do vertical dark streaks with missing images appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 209
Action Yes No
Step 2
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
bPrint the document.
Do vertical dark streaks with missing images appear on prints?
Contact customer
support.
The problem is
solved.
Vertical light bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Action Yes No
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Do vertical light bands appear on prints?
Contact customer
support.
The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshooting 210
Action Yes No
Step 1
aCheck if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
bPrint the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded.
•You can also change the setting on the printer control
panel.
bPrint the document.
Do vertical white lines appear on prints?
Contact customer
support.
The problem is
solved.
Confidential and other held documents do not print
Action Yes No
Step 1
aFrom the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
bPrint the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
•Delete the print job, and then send it again.
•For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Troubleshooting 211
Action Yes No
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
aOpen the Printing Preferences dialog.
bFrom the Print and Hold section, select Keep duplicate
documents.
cEnter a PIN.
dResend the print job.
For Macintosh users
aSave and name each job dierently.
bSend the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
aDelete some held jobs to free up printer memory.
bResend the print job.
Are the documents printed?
The problem is
solved.
Go to step 5.
Step 5
aAdd printer memory.
bResend the print job.
Are the documents printed?
The problem is
solved.
Contact customer
support.
Slow printing
Action Yes No
Step 1
aMake sure that the printer is not in Eco‑Mode and Quiet Mode.
bPrint the document.
Is the printer still printing slow?
Go to step 2. The problem is
solved.
Troubleshooting 212
Action Yes No
Step 2
aDepending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•Make sure that the setting matches the paper loaded in
the tray.
•You can also change the setting from the Paper menu on
the printer control panel.
bPrint the document.
Is the printer still printing slow?
Go to step 3. The problem is
solved.
Step 3
aReduce the number of pages to print.
bPrint the document.
Is the printer still printing slow?
Go to step 4. The problem is
solved.
Step 4
aConnect the printer cable securely to the printer and the
computer, print server, option, or other network device.
bPrint the document.
Is the printer still printing slow?
Go to step 5. The problem is
solved.
Step 5
aFrom the Quality menu on the control panel, set Print
Resolution to 600 dpi.
bPrint the document.
Is the printer still printing slow?
Go to step 6. The problem is
solved.
Step 6
aMake sure that the printer is not overheating.
Notes:
•Allow the printer to cool down after a very long print job.
•Observe the recommended ambient temperature for the
printer. For more information, see “Selecting a location
for the printer” on page 11.
bPrint the document.
Is the printer still printing slow?
Go to step 7. The problem is
solved.
Step 7
aAdd more printer memory.
bPrint the document.
Is the printer still printing slow?
Contact customer
support.
The problem is
solved.
Troubleshooting 213
Print jobs do not print
Action Yes No
Step 1
aFrom the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
aCheck if the printer is on.
bResolve any error messages that appear on the display.
cPrint the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
aCheck if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
aTurn o the printer, wait for about 10 seconds, and then turn on
the printer.
bPrint the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
aRemove, and then reinstall the print driver.
bPrint the document.
Is the document printed?
The problem is
solved.
Contact customer
support.
Adjusting toner darkness
1From the home screen, touch Settings > Print > Quality.
2Adjust the toner darkness.
3Apply the changes.
Troubleshooting 214
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Step 6
Turn o the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 8.
Step 8
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact customer
support.
Troubleshooting 215
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
aCheck if you are printing on the correct paper.
bPrint the document.
Is the document printed on the correct paper?
Go to step 2. Load the correct
paper size and paper
type.
Step 2
aDepending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
bMake sure that the settings match the paper loaded.
cPrint the document.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
aCheck if the trays are linked.
For more information, see “Linking trays” on page 29.
bPrint the document.
Is the document printed from the correct tray?
The problem is
solved.
Contact customer
support.
Faxing problems
Cannot send or receive faxes
Action Yes No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
•Telephone
•Handset
•Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Troubleshooting 216
Action Yes No
Step 3
Check for a dial tone.
•Call the fax number to check if it is working properly.
•If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Step 4
Check the telephone wall jack.
aConnect the analog telephone directly to the wall jack.
bListen for a dial tone.
cIf you do not hear a dial tone, then use a dierent telephone
cable.
dIf you still do not hear a dial tone, then connect the analog
telephone to a dierent wall jack.
eIf you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
The problem is
solved.
Go to step 5.
Step 5
Check if the printer is connected to an analog phone service or to
the correct digital connector.
•If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
•If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
•If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.
Can you send or receive a fax?
The problem is
solved.
Go to step 6.
Step 6
Temporarily disconnect other equipment and disable other
telephone services.
aDisconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
bDisable call waiting and voice mail. For more information,
contact your telephone company.
Can you send or receive a fax?
The problem is
solved.
Go to step 7.
Troubleshooting 217
Action Yes No
Step 7
Scan the original document one page at a time.
aDial the fax number.
bScan the document.
Can you send or receive a fax?
The problem is
solved.
Contact customer
support.
Can receive but not send faxes
Action Yes No
Step 1
Load the original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
•Check if the shortcut number is set for the telephone number
that you want to dial.
•Dial the telephone number manually.
Can you send faxes?
The problem is
solved.
Contact customer
support.
Can send but not receive faxes
Action Yes No
Step 1
Make sure that the tray or multipurpose feeder is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
aFrom the home screen, touch Settings > Fax > Analog Fax
Setup > Fax Receive Settings > Rings to Answer.
bIf necessary, configure the setting.
Can you receive faxes?
The problem is
solved.
Go to step 3.
Step 3
Replace the toner cartridge.
For more information, see the instruction sheet that came with the
supply.
Can you receive faxes?
The problem is
solved.
Contact customer
support.
Troubleshooting 218
Poor fax print quality
Action Yes No
Step 1
Enhance the print quality.
aFrom the home screen, touch Settings > Print > Quality.
bAdjust the settings.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
aFrom the home screen, touch Settings > Fax > Analog Fax
Setup > Fax Receive Settings > Admin Controls > Max Speed.
bSelect a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 3.
Step 3
Replace the toner cartridge.
For more information, see the instruction sheet that came with the
supply.
Is the fax print quality satisfactory?
The problem is
solved.
Contact customer
support.
Scanning problems
Cannot scan from a computer
Action Yes No
Step 1
aTurn o the printer, wait for about 10 seconds, and then turn it
back on.
bResend the scan job.
Can you send the scan job?
The problem is
solved.
Go to step 2.
Step 2
aMake sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
bResend the scan job.
Can you send the scan job?
The problem is
solved.
Contact customer
support.
Troubleshooting 219
Partial copies of document or photo
Action Yes No
Step 1
aMake sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
bCopy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Go to step 2.
Step 2
aMatch the paper size setting and the paper loaded in the tray.
bCopy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Contact customer
support.
Poor copy quality
Action Yes No
Step 1
aClean the scanner glass and the ADF glass with a damp, soft,
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see “Cleaning the scanner” on page
145.
bMake sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
cCopy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
aCheck the quality of the original document or photo.
bAdjust the scan quality settings.
cCopy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Contact customer
support.
Vertical dark streaks on output when scanning from the ADF
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Troubleshooting 220
Action Yes No
Step 1
aOpen the scanner cover.
bUsing a damp, soft, lint‑free cloth, wipe the ADF glass and the
white underside of the ADF cover.
cClose the scanner cover.
Do vertical streaks still appear on scanned documents?
Go to step 2. The problem is
solved.
Step 2
aOpen door C.
bUsing a damp, soft, lint‑free cloth, wipe the ADF glass and the
white underside of the ADF cover.
cClose the door.
Do vertical streaks still appear on scanned documents?
Contact customer
support.
The problem is
solved.
Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
aMake sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
bResend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Step 2
Check the file you want to scan.
aMake sure that the file name is not already used in the
destination folder.
bMake sure that the document or photo you want to scan is not
open in another application.
cResend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Step 3
aMake sure that the Append time stamp or the Overwrite
existing file check box is selected in the destination
configuration settings.
bResend the scan job.
Is the scan job successful?
The problem is
solved.
Contact customer
support.
Troubleshooting 221
Scanner does not close
Action Yes No
Remove obstructions that keep the scanner unit open.
Did the scanner unit close correctly?
The problem is
solved.
Contact customer
support.
Scanning takes too long or freezes the computer
Action Yes No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact customer
support.
The problem is
solved.
Scanner does not respond
Action Yes No
Step 1
aCheck if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
bCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 2.
Step 2
aCheck if the printer is turned on.
bResolve any error messages that appear on the display.
cCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 3.
Step 3
aTurn o the printer, wait for about 10 seconds, and then turn the
printer on.
bCopy or scan the document.
Is the scanner responding?
The problem is
solved.
Contact customer
support.
Troubleshooting 222
Adjusting scanner registration
1From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner
Configuration > Scanner Manual Registration.
2In the Print Quick Test menu, touch Start.
3Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration.
4In the Copy Quick Test menu, touch Start.
5Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are dierent from the original document, then adjust Left Margin and
Top Margin.
6Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.
Adjusting ADF registration
1From the home screen, touch Settings > Device > Maintenance > Configuration Menu > Scanner
Configuration > Scanner Manual Registration.
2In the Print Quick Test menu, touch Start.
3Place the Print Quick Test page on the ADF tray.
4Tou ch Front ADF Registration or Rear ADF Registration.
Notes:
•To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
•To align Rear ADF Registration, place the test page facedown, short edge first into the ADF.
5In the Copy Quick Test menu, touch Start.
6Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are dierent from the original document, then adjust Horizontal
Adjust and Top Margin.
7Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.
Contacting customer support
Before contacting customer support, make sure to have the following information:
•Printer problem
•Error message
•Printer model type and serial number
Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to http://support.lexmark.com.
Troubleshooting 223
Upgrading and migrating
Hardware
Available internal options
•Flash memory
•Font cards
•Firmware cards
–Forms and Bar Code
–IPDS
–PRESCRIBE
•Internal solutions port
–RS-232C Serial Interface Card
–Parallel 1284-B Interface Card
–MarkNetTM N8230 Fiber Ethernet
Note: The internal solution port is supported only in Lexmark MX521 and MX522 printer models.
Accessing the controller board
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Using a flat-head screwdriver, open the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 224
4Close the access cover.
5Connect the power cord to the printer, and then to the electrical outlet.
6Turn on the printer.
Installing a memory card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Open the controller board access cover.
Upgrading and migrating 225
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
4Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card.
5Insert the memory card until it clicks into place.
Upgrading and migrating 226
6Close the controller board access cover.
7Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8Turn on the printer.
Installing an optional card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Open the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any components or connectors.
Upgrading and migrating 227
4Unpack the optional card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card.
Upgrading and migrating 228
5Push the card firmly into place.
Note: The entire length of the connector on the card must touch and be flush against the controller
board.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
6Close the access cover.
7Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8Turn on the printer.
Installing a printer hard disk
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Open the controller board access cover.
Upgrading and migrating 229
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
4Unpack the hard disk.
5Attach the hard disk to the controller board.
Warning—Potential Damage: Do not touch or press the center of the hard disk.
Upgrading and migrating 230
6Attach the hard disk interface cable to the controller board.
7Close the access cover.
8Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
9Turn on the printer.
Installing an internal solutions port
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Unpack the internal solutions port (ISP) kit.
Note: Remove the preinstalled interface cable from the ISP.
Upgrading and migrating 231
1ISP
2Mounting bracket
3Thumbscrews
4Housing
5Interface cable
4Install the ISP into its housing.
5Secure the ISP in place and attach the ISP extended cable.
Upgrading and migrating 232
6Open, and then remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic
components or connectors.
7Attach the ISP kit to the printer.
Upgrading and migrating 233
If a printer hard disk is installed, then remove the hard disk before installing the ISP.
aUnplug the hard disk interface cable from the controller board.
Upgrading and migrating 234
bConnect the ISP extended cable to the ISP connector.
Upgrading and migrating 235
cInstall the hard disk.
Upgrading and migrating 236
8Close the access cover.
9Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
10 Turn on the printer.
Installing optional trays
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1Turn o the printer.
2Unplug the power cord from the electrical outlet, and then from the printer.
3Unpack the optional tray, and then remove all packing material.
Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do
not try to lift the printer and trays at the same time.
4Align the printer with the optional tray, and then lower the printer until it clicks into place.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires
two or more trained personnel to lift it safely.
5Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
6Turn on the printer.
Upgrading and migrating 237
Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available
options in the print driver” on page 238.
Software
Installing the printer software
1Obtain a copy of the software installer package.
•From the software CD that came with your printer.
•Go to http://support.lexmark.com, and then select your printer and operating system.
2Run the installer, and then follow the instructions on the computer screen.
3For Macintosh users, add the printer.
Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.
Adding available options in the print driver
For Windows users
1Open the printers folder.
2Select the printer you want to update, and then do either of the following:
•For Windows 7 or later, select Printer properties.
•For earlier versions, select Properties.
3Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4Apply the changes.
For Macintosh users
1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2Navigate to the list of hardware options, and then add any installed options.
3Apply the changes.
Firmware
Exporting or importing a configuration file
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1Open a web browser, and then type the printer IP address in the address field.
Upgrading and migrating 238
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Export or import a configuration file for one or multiple applications.
For one application
aFrom the Embedded Web Server, click Apps > the application that you want > Configure.
bClick Export or Import.
For multiple applications
aFrom the Embedded Web Server, click Export Configuration or Import Configuration.
bFollow the instructions on the screen.
Updating firmware
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your Lexmark representative.
1From the Embedded Web Server, click Settings > Device > Update Firmware.
2Browse to locate the required flash file.
3Apply the changes.
Upgrading and migrating 239
Notices
Product information
Product name:
Lexmark MB2442adwe; Lexmark MB2546ade, Lexmark MB2546adwe; Lexmark MX421ade; Lexmark
MX521de, Lexmark MX521ade; Lexmark MX522adhe, Lexmark XM1242, Lexmark XM1246 MFPs
Machine type:
7017
Model(s):
476, 478, 496, 636, 676, 678, 679, 686
Edition notice
September 2018
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit http://support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
© 2018 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is defined in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Notices 240
Trademarks
Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the
United States and/or other countries.
Google Cloud Print and Google Chrome are trademarks of Google Inc. Android and Google Play are trademarks
of Google LLC.
Macintosh, Mac, App Store, and Safari are trademarks of Apple Inc. AirPrint and the AirPrint logo are trademarks
of Apple, Inc.
Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of the Microsoft group
of companies in the United States and other countries.
Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
All other trademarks are the property of their respective owners.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing One-sided: 55 (MB2442, MX421,
XM1242), 56 (MB2546, MX521,
MX522, XM1246); Two-sided: 54
(MB2442, MX421, XM1242), 55
(MB2546, MX521, MX522, XM1246)
Scanning 55
Copying 55
Ready 14
Values are subject to change. See www.lexmark.com for current values.
Notices 241
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your
local sales oce phone number.
India E-Waste notice
This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of
lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in
concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in
Schedule II of the Rules.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
Notices 242
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped
by Lexmark.
Temperature information
Ambient operating temperature 10 to 32.2°C (50 to 90°F)
Shipping temperature -40 to 43.3°C (-40 to 110°F)
Storage temperature and relative humidity 0 to 40°C (32 to 104°F)
8 to 80% RH
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) AlGaInP
laser that is nominally 15 milliwatts operating in the wavelength region of 650–670 nanometers and enclosed
in a non-serviceable printhead assembly. The laser system and printer are designed so there is never any human
access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service
conditions.
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Notices 243
Mode Description Power consumption (Watts)
Printing The product is generating hard‑copy output from
electronic inputs.
One-sided: 570 (MB2442, MX421, XM1242), 620
(MB2546, MX521, MX522, XM1246); Two-sided:
355 (MB2442, MX421, XM1242), 385 (MB2546,
MX521, MX522, XM1246)
Copy The product is generating hard‑copy output from
hard‑copy original documents.
590 (MB2442, MX421, XM1242), 630 (MB2546,
MX521, MX522, XM1246)
Scan The product is scanning hard‑copy documents. 17.5 (MB2442, MX421, XM1242), 20 (MB2546,
MX521, MX522, XM1246)
Ready The product is waiting for a print job. 11.5 (MB2442, MX421, XM1242), 14.5 (MB2546,
MX521, MX522, XM1246)
Sleep Mode The product is in a high‑level energy‑saving mode. 2.1 (MB2442, MX421, XM1242), 2.6 (MB2546,
MX521, MX522, XM1246)
Hibernate The product is in a low‑level energy‑saving mode. 0.1
O The product is plugged into an electrical outlet, but
the power switch is turned o.
0.1
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a specified period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response
time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more
energy.
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
•Using the Hibernate Timeout
•Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
Notices 244
O mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain the analog facsimile card:
Lexmark Regulatory Type/Model Number:
LEX-M14-002
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord
(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total RENs, contact your local telephone
company. For products approved after July 23, 2001, the REN for this product is part of the product identifier
that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the
FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
aect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,
Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Notices 245
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
International, Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state taris. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Industrie Canada.
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a dierent make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the eective hand-over of a call to another device connected to the same
line.
Notices 246
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should diculties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
Lexmark part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
•There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
•The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
•The equipment shall be set to ensure that automatic calls to dierent numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Japanese telecom notice
The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certified
by JATE, with the following Certification Number:
A18-0046001
Lexmark International, Inc.
LEX-M14-002
A18-0046001
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which
receives metering pulses in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark :
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.
Notices 247
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark
Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen
werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee
che ricevono impulsi remoti in Svizzera.
Regulatory notices for wireless products
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com.
Modular component notice
Wireless models contain one of the following modular components:
Lexmark Regulatory Type/Model Number LEX-M07-001; FCC ID:IYLLEXM07001; Industry Canada IC:2376A-
LEXM07001
Lexmark Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001
To determine which modular components are installed in your particular product, refer to the labeling on your
actual product.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Industry Canada (Canada)
This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Industrie Canada (Canada)
Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est
soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter
toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.
Notices 248
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
Compliance is indicated by the CE marking:
Restrictions
This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all
the countries listed in the table below:
AT BE BG CH CY CZ DE DK EE
EL ES FI FR HR HU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK
EU statement of radio transmitter operational frequency bands and maximum RF power
This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725
in the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both
bands.
Multiple model information
The following information applies to all MB2546 (7017-676), MX521 (7017-636 and 7017-676), MX522 (7017-678),
and XM1246 (7017-679) printer models.
Notices 249
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class A limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.
The manufacturer is not responsible for any radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–3000
E-mail: regulatory@lexmark.com
Industry Canada compliance statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notice to users of Class A products in Brazil
Este produto não é apropriado para uso em ambientes domésticos, pois poderá causar interferências
eletromagnéticas que obrigam o usuário a tomar medidas necessárias para minimizar estas interferências.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to
Notices 250
electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and
on the restrictions of use of certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class A limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
Compliance is indicated by the CE marking:
EU statement of radio transmitter operational frequency bands and maximum RF power
This radio product transmits in the 2.4GHz (2.412–2.472GHz) band in the EU. The maximum transmitter EIRP
power output, including antenna gain, is ≤ 20dBm.
Radio interference notice
Warning
This is a product that complies with the emission requirements of EN55022 and EN55032 Class A limits and
immunity requirements of EN55024. This product is not intended to be used in residential/domestic
environments.
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
Model‑specific information
The following information applies only to MB2442 (7017-478), MX421 (7017-476), and XM1242 (7017-496) printer
models.
Notices 251
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
•Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–3000
E-mail: regulatory@lexmark.com
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notices 252
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage
limits, the ecodesign of energy-related products, and on the restrictions of use of certain hazardous substances
in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön
fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the
Directives is available upon request from the Authorized Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class B limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or
EN 62368-1.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
Notices 253
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
Notices 254
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices 255
Index
A
About this Printer menu 70
accessing the controller
board 224
activating Voice Guidance 24
adapter plug 48
adding contacts 21
adding groups 22
adding hardware options
print driver 238
adding internal options
print driver 238
ADF registration
adjusting 223
ADF separator roller
replacing 162
adjusting
scanner registration 223
adjusting ADF registration 223
adjusting speech rate
Voice Guidance 25
adjusting the brightness
printer display 166
adjusting the brightness of the
printer display 166
adjusting the default headphone
volume 142
adjusting the default speaker
volume 142
adjusting toner darkness 214
AirPrint
using 35
answering machine
setting up 46
attaching cables 14
automatic document feeder
(ADF)
using 40, 43, 51, 55
avoiding paper jams 168
B
blank pages 188
blocking junk faxes 53
bookmarks
creating 20
creating folders for 21
C
cables
Ethernet 14
USB 14
canceling a print job
from the computer 39
from the printer control
panel 39
cannot open Embedded Web
Server 180
Card Copy
setting up 17
changing fax resolution 53
changing the printer port settings
after installing ISP 144
changing the wallpaper 18
checking the status of parts and
supplies 148
cleaning
exterior of the printer 145
interior of the printer 145
cleaning the printer 145
cleaning the scanner 138, 145
clearing jam
in door A 170
in the duplex unit 175
in trays 176
Cloud Connector profile
creating 20
printing from 38
scanning to 57
collated printing does not
work 186
collating copies
copying 41
confidential print jobs 37
printing from a Macintosh
computer 37
printing from Windows 37
configuring daylight saving
time 51
configuring Eco‑Mode setting 18
configuring Eco‑Settings 18
configuring e‑mail settings 43
configuring supply
notifications 151
configuring the fax speaker
settings 142
connecting printer to distinctive
ring service 50
connecting the printer
to a wireless network 143
connecting to a wireless network
using PIN method 143
using Push Button method 143
conserving supplies 166
contacting customer
support 223
contacts
adding 21
deleting 22
editing 22
control panel
using 15
controller board
accessing 224
copy troubleshooting
partial copies of documents or
photos 220
poor copy quality 220
scanner does not respond 222
scanner unit does not
close 222
copying
creating a shortcut 42
multiple pages onto a single
sheet 42
on both sides of the paper 41
on letterhead 41
photos 40
separator sheets between
copies 41
using the automatic document
feeder (ADF) 40
using the scanner glass 40
copying dierent paper sizes 40
copying from
selected tray 40
creating a Cloud Connector
profile 20
creating a copy shortcut 42
creating a fax destination
shortcut 52
creating a shortcut
copy 42
e‑mail 44
Index 256
fax destination 52
creating an e‑mail shortcut 44
creating bookmarks 20
creating folders
for bookmarks 21
creating shortcuts 17
crooked print 201
Customer Support
using 19
customer support
contacting 223
customizing the display 18
D
date and time
fax settings 51
daylight saving time,
configuring 51
deactivating the Wi‑Fi
network 144
default headphone volume
adjusting 142
default speaker volume
adjusting 142
Defective flash detected 183
deleting contacts 22
deleting groups 22
Device Quotas
setting up 19
dierent paper sizes, copying 40
directory list
printing 38
Display Customization
using 18
distinctive ring service, fax
connecting to 50
documents, printing
from a computer 34
from a mobile device 34
dots on print 198
E
Eco‑Mode
configuring 165
Eco‑Settings
configuring 18
editing contacts 22
editing groups 22
emission
notices 241, 248, 250, 252
enabling Magnification mode 24
enabling personal identification
numbers 25
enabling spoken passwords 25
enabling the USB port 181
encrypting
printer hard disk 140
enlarging a copy size 41
environmental settings 165
erasing printer hard disk
memory 139
erasing printer memory 140
Ethernet menu 119
Ethernet port 14
exporting a configuration file
using the Embedded Web
Server 238
exporting compressed logs 70
exporting configuration file 70
e‑mail
creating a shortcut 44
setting up 43
e‑mailing
configuring e‑mail settings 43
using a shortcut number 44
using the address book 44
using the automatic document
feeder (ADF) 43
using the printer 44
using the scanner glass 43
F
factory default settings
restoring 140
fax
changing the resolution 53
setting the schedule to send 52
fax log
viewing 53
fax port 14
fax setup
country‑ or region‑specific 48
standard telephone line
connection 46
fax speaker settings
configuring 142
fax troubleshooting
cannot receive faxes 218
cannot send faxes 218
cannot send or receive
faxes 216
received fax has poor print
quality 219
faxing
adjusting darkness 53
blocking junk faxes 53
creating a shortcut 52
fax setup 45
forwarding faxes 53
holding faxes 53
setting the date and time 51
using the automatic document
feeder (ADF) 51
using the scanner glass 51
viewing a fax log 53
FCC notices 248
finding more information about
the printer 10
firmware
update 239
flash drive
printing from 35
scanning to 56
Flash Drive Print menu 115
folder paper 192
font sample list
printing 38
forwarding faxes 53
FTP address
creating shortcuts 55
FTP server, scanning to
using the control panel 55
G
Google Cloud Print
using 34
groups
adding 22
deleting 22
editing 22
H
hardware options
trays 237
hardware options, adding
print driver 238
held jobs 37
printing from a Macintosh
computer 37
printing from Windows 37
Help menu 138
Hibernate mode
configuring 165
holding faxes 53
Index 257
home screen
customizing 17
showing icons 17
using 16
home screen icons 16
HTTP/FTP Settings menu 125
I
icons on the home screen
showing 17
identifying jam locations 169
imaging unit
ordering 150
replacing 154
importing a configuration file
using the Embedded Web
Server 238
indicator light
understanding the status 15
installing a memory card 225
installing a printer hard disk 229
installing an internal solutions
port 231
installing an optional card 227
installing options
printer hard disk 229
installing the printer
software 238
internal option is not
detected 182
internal options
firmware cards 224
flash memory 224
font cards 224
installing 227
internal solutions port 224
memory card 225
printer hard disk 229
internal options, adding
print driver 238
internal solutions port
installing 231
troubleshooting 183
IPSec menu 123
J
jams
avoiding 168
jams, clearing
in the automatic document
feeder 178
in the multipurpose feeder 177
in the standard bin 175
K
keyboard on the display
using 25
L
letterhead
copying on 41
Lexmark Mobile Print
using 34
LINE port 14
linking trays 29
loading
multipurpose feeder 28
loading envelopes
in the multipurpose feeder 28
loading trays 26
locating paper jams 169
locating the security slot 139
M
Magnification mode
enabling 24
maintenance kit
ordering 151
making copies 40
managing screen saver 18
Media Types menu 81
memory card
installing 225
menu
802.1x 125
Accessibility 64
Confidential Print Setup 134
Configuration Menu 66
Copy Defaults 81
Custom Scan Sizes 80
Device 137
Erase Temporary Data Files 135
Ethernet 119
E‑mail Defaults 99
E‑mail Setup 98
Fax 137
Fax Cover Page 93
Fax Log Settings 93
Fax Mode 85
Fax Receive Settings 90
Fax Send Settings 86
Fax Server E‑mail Settings 95
Fax Server Scan Settings 97
Flash Drive Print 115
Flash Drive Scan 110
FTP Defaults 105
General Fax Settings 85, 95
Google Cloud Print 127
HTML 77
HTTP/FTP Settings 125
Image 78
Information Sent to Lexmark 64
IPSec 123
Job Accounting 73
Layout 70
Local Accounts 130
Login Restrictions 134
LPD Configuration 125
Manage Permissions 129
Media Types 81
Menu Settings Page 137
Miscellaneous 136
Mobile Services
Management 136
Network 138
Network Overview 116
Notifications 61
Out of Service Erase 69
PCL 76
PDF 75
PostScript 75
Power Management 63
Preferences 59
Print 137
Quality 72
Remote Operator Panel 61
Security Audit Log 131
Setup 72
Shortcuts 137
SNMP 122
Solutions LDAP Settings 136
Speaker Settings 94
TCP/IP 121
ThinPrint 126
Tray Configuration 79
Troubleshooting 138
Universal Setup 80
USB 127
Web Link Setup 105
Wi‑Fi Direct 128
XPS 74
Menu map 58
Menu Settings Page
printing 138
Index 258
menus
About this Printer 70
Disk Encryption 135
Help 138
Restore Factory Defaults 65
Schedule USB Devices 131
Visible Home Screen Icons 70
Wireless 117
mobile device
printing from 34, 35
Mopria Print Service
using 34
mottled print 198
moving the printer 11, 164
multiple pages onto a single
sheet
copying 42
multipurpose feeder
loading 28
N
navigating the screen
using gestures 24
navigating the screen using
gestures 24
network setup page
printing 182
noise emission levels 241
Non‑Lexmark supply 185
non‑volatile memory 140
erasing 139
Not enough free space in flash
memory for resources 184
notices 241, 242, 243, 244, 245,
248, 249, 250, 251, 252
O
optional card
installing 227
options
internal solutions port 231
ordering
imaging unit 150
ordering supplies
maintenance kit 151
toner cartridge 148
P
paper
Universal size setting 26
paper jam in door A 170
paper jam in the automatic
document feeder 178
paper jam in the duplex unit 175
paper jam in the multipurpose
feeder 177
paper jam in the rear door 174
paper jam in trays 176
paper jam, clearing
in the automatic document
feeder 178
in the multipurpose feeder 177
in the rear door 174
paper jams
avoiding 168
paper jams, clearing
in the standard bin 175
paper size
setting 26
paper type
setting 26
parts status
checking 148
personal identification number
method 143
personal identification numbers
enabling 25
photos
copying 40
pick roller assembly
replacing 158
pick tires
replacing 156
placing separator sheets
between copies 41
power button light
understanding the status 15
power save modes
configuring 165
print driver
hardware options, adding 238
print job
canceling from the
computer 39
canceling from the printer
control panel 39
print jobs not printed 214
print quality troubleshooting
blank or white pages 188
crooked or skewed print 201
dark print 189
fine lines are not printed
correctly 191
folded or wrinkled paper 192
gray background on prints 193
horizontal light bands 195
light print 196
mottled print and dots 198
paper curl 199
repeating defects 201
solid black pages 202
text or images cut o 204
toner easily rubs o 205
vertical dark bands 206
vertical dark lines or
streaks 208
vertical dark streaks with print
missing 209
vertical light bands 210
vertical white lines 210
print troubleshooting
confidential and other held
documents do not print 211
envelope seals when
printing 185
jammed pages are not
reprinted 188
job prints from the wrong
tray 216
job prints on the wrong
paper 216
paper frequently jams 187
print jobs do not print 214
slow printing 212
tray linking does not work 186
unable to read flash drive 181
printer
minimum clearances 11
selecting a location 11
shipping 165
printer configurations 13
printer display
adjusting the brightness 166
printer hard disk
encrypting 140
printer hard disk memory 140
erasing 139
printer information
finding 10
printer is not responding 215
printer menus 70
printer messages
Defective flash detected 183
Non‑Lexmark supply 185
Index 259
Not enough free space in flash
memory for resources 184
Replace cartridge, printer region
mismatch 184
Unformatted flash detected 184
printer options troubleshooting
cannot detect internal
option 182
internal solutions port 183
printer port settings
changing 144
printer ports 14
printer settings
restoring factory default 140
printer software, installing 238
printer status 15
printing
directory list 38
font sample list 38
from a Cloud Connector
profile 38
from a computer 34
from a flash drive 35
from a mobile device 34, 35
Menu Settings Page 138
network setup page 182
quality test pages 138
printing a directory list 38
printing a font sample list 38
printing a network setup
page 182
printing confidential and other
held jobs
from a Macintosh computer 37
from Windows 37
printing from a computer 34
printing from a flash drive 35
Push Button method 143
Q
QR codes
adding 19
R
recycling
Lexmark packaging 166
Lexmark products 166
toner cartridges 166
reducing a copy size 41
removing jam
in the duplex unit 175
removing paper jam
in door A 170
in trays 176
repeat print jobs 37
printing from a Macintosh
computer 37
printing from Windows 37
Replace cartridge, printer region
mismatch 184
replacing parts
ADF separator roller 162
replacing supplies
imaging unit 154
toner cartridge 152
replacing the pick roller
assembly 158
replacing the pick tires 156
reserve print jobs
printing from a Macintosh
computer 37
printing from Windows 37
resetting
supply usage counters 185
resetting the supply usage
counters 185
restoring factory default
settings 140
RJ11 adapter 48
running a slideshow 18
S
safety information 8, 9
saving paper 42
Scan Center
setting up 19
Scan to Computer
setting up 57
scan troubleshooting
cannot scan from a
computer 219
partial copies of documents or
photos 220
poor copy quality 220
scan job was not
successful 221
scanner does not respond 222
scanner unit does not
close 222
scanning freezes the
computer 222
scanning takes too long 222
vertical dark streaks on output
when scanning from the
ADF 220
scanner
cleaning 145
scanner glass
using 40, 43, 51, 55
scanning
to a Cloud Connector profile 57
to an FTP server 55
using the automatic document
feeder (ADF) 55
using the scanner glass 55
scanning quality problem 220
scanning to a computer 57
scanning to a flash drive 56
scanning to an FTP server
using the control panel 55
scheduling a fax 52
scheduling power modes 18
securing printer memory 140
security slot
locating 139
selecting a location for the
printer 11
sending a fax
using the computer 51
using the control panel 51
sending an e‑mail 44
setting the paper size 26
setting the paper type 26
setting the Universal paper
size 26
setting up Device Quotas 19
setting up e‑mail function 43
setting up fax
country‑ or region‑specific 48
standard telephone line
connection 46
setting up fax function 45
shipping the printer 165
shortcut
Copy 17
Email 17
Fax 17
FTP 17
shortcuts
creating 17
shortcuts, creating
FTP address 55
showing icons on the home
screen 17
Index 260
skewed print 201
Sleep mode
configuring 165
speaker
default volume 142
spoken passwords
enabling 25
statement of volatility 140
storing print jobs 37
supplies
conserving 166
supplies status
checking 148
supply notifications
configuring 151
supply usage counters
resetting 185
supported file types 36
supported flash drives 36
supported paper sizes 30
supported paper types 32
supported paper weights 33
T
toner cartridge
ordering 148
replacing 152
toner cartridges
recycling 166
toner darkness
adjusting 214
trays
installing 237
loading 26
troubleshooting
cannot open Embedded Web
Server 180
printer is not responding 215
troubleshooting, copy
partial copies of documents or
photos 220
poor copy quality 220
scanner does not respond 222
scanner unit does not
close 222
troubleshooting, fax
cannot receive faxes 218
cannot send faxes 218
cannot send or receive
faxes 216
received fax has poor print
quality 219
troubleshooting, print
collated printing does not
work 186
confidential and other held
documents do not print 211
envelope seals when
printing 185
jammed pages are not
reprinted 188
job prints from the wrong
tray 216
job prints on the wrong
paper 216
paper frequently jams 187
print jobs do not print 214
slow printing 212
tray linking does not work 186
troubleshooting, print quality
blank or white pages 188
crooked or skewed print 201
dark print 189
fine lines are not printed
correctly 191
folded or wrinkled paper 192
gray background on prints 193
horizontal light bands 195
light print 196
mottled print and dots 198
paper curl 199
repeating defects 201
solid black pages 202
text or images cut o 204
toner easily rubs o 205
vertical dark bands 206
vertical dark lines or
streaks 208
vertical dark streaks with print
missing 209
vertical light bands 210
vertical white lines 210
troubleshooting, printer options
cannot detect internal
option 182
internal solutions port 183
troubleshooting, scan
cannot scan from a
computer 219
partial copies of documents or
photos 220
poor copy quality 220
scan job was not
successful 221
scanner does not respond 222
scanner unit does not
close 222
vertical dark streaks on output
when scanning from the
ADF 220
two‑sided copying 41
U
unable to read flash drive
troubleshooting, print 181
Unformatted flash detected 184
Universal paper size
setting 26
unlinking trays 29
updating firmware
flash file 239
USB port 14
enabling 181
using
genuine Lexmark parts 148
genuine Lexmark supplies 148
using Customer Support 19
using Display Customization 18
using QR Code Generator 19
using the ADF
copying 40
using the automatic document
feeder (ADF) 40, 43, 51, 55
using the control panel 15
using the home screen 16
using the scanner
glass 40, 43, 51, 55
copying 40
V
verify print jobs 37
printing from a Macintosh
computer 37
printing from Windows 37
vertical dark lines on prints 208
vertical dark streaks on output
when scanning from the
ADF 220
vertical streaks on prints 208
viewing a fax log 53
virtual keyboard
using 25
Voice Guidance
activating 24
speech rate 25
Index 261
Voice Guidance speech rate
adjusting 25
volatile memory 140
erasing 139
W
white lines 210
white pages 188
Wireless menu 117
wireless network
connecting the printer to 143
Wi‑Fi Protected Setup 143
wireless networking 143
Wi‑Fi network
deactivating 144
Wi‑Fi Protected Setup
wireless network 143
wrinkled paper 192
Index 262