Conventions...........................................................................................................................................................7

Product statements..............................................................................................................................................7

Learning about the printer......................................................................... 10

Finding information about the printer...........................................................................................................10

Selecting a location for the printer................................................................................................................. 11

Printer conﬁgurations........................................................................................................................................12

Attaching cables.................................................................................................................................................15

Using the control panel.................................................................................................................................... 16

Understanding the status of the power button and indicator light.......................................................16

Setting up and using the home screen applications..............................18

Using the home screen.....................................................................................................................................18

Customizing the home screen........................................................................................................................19

Setting up Card Copy........................................................................................................................................19

Using Shortcut Center..................................................................................................................................... 20

Using Display Customization......................................................................................................................... 20

Setting up Scan Center....................................................................................................................................20

Creating a Cloud Connector proﬁle.............................................................................................................. 21

Setting up Device Quotas................................................................................................................................21

Using QR Code Generator..............................................................................................................................22

Conﬁguring Eco‑Settings................................................................................................................................ 22

Using Customer Support.................................................................................................................................22

Managing bookmarks...................................................................................................................................... 22

Creating bookmarks ................................................................................................................................................... 22

Creating folders ........................................................................................................................................................... 23

Managing contacts............................................................................................................................................23

Adding contacts........................................................................................................................................................... 23

Adding groups.............................................................................................................................................................. 24

Editing contacts or groups........................................................................................................................................ 24

Deleting contacts or groups..................................................................................................................................... 24

Setting up and using the accessibility features..................................... 26

Activating Voice Guidance..............................................................................................................................26

Navigating the screen using gestures.........................................................................................................26

Contents 2

Enabling Magniﬁcation mode.........................................................................................................................27

Adjusting the Voice Guidance speech rate................................................................................................27

Using the keyboard on the display...............................................................................................................27

Enabling spoken passwords or personal identiﬁcation numbers.........................................................27

Loading paper and specialty media......................................................... 28

Setting the size and type of the specialty media......................................................................................28

Conﬁguring Universal paper settings.......................................................................................................... 28

Loading the 550‑sheet tray............................................................................................................................28

Loading the 2100‑sheet tray............................................................................................................................31

Loading the multipurpose feeder..................................................................................................................36

Linking trays........................................................................................................................................................ 37

Paper support..............................................................................................38

Supported paper sizes.....................................................................................................................................38

Supported paper types.....................................................................................................................................41

Supported paper weights................................................................................................................................43

Printing.........................................................................................................46

Printing from a computer.................................................................................................................................46

Printing from a mobile device........................................................................................................................ 46

Printing from a ﬂash drive................................................................................................................................47

Supported ﬂash drives and ﬁle types.......................................................................................................... 48

Conﬁguring conﬁdential jobs......................................................................................................................... 49

Printing conﬁdential and other held jobs....................................................................................................49

Printing from a Cloud Connector proﬁle..................................................................................................... 50

Printing a font sample list................................................................................................................................50

Printing a directory list..................................................................................................................................... 50

Copying.........................................................................................................51

Making copies..................................................................................................................................................... 51

Copying photos.................................................................................................................................................. 51

Copying on letterhead...................................................................................................................................... 51

Copying on both sides of the paper..............................................................................................................51

Reducing or enlarging copies........................................................................................................................52

Collating copies................................................................................................................................................. 52

Placing separator sheets between copies................................................................................................. 52

Contents 3

Copying multiple pages onto a single sheet............................................................................................. 52

Creating a copy shortcut.................................................................................................................................52

E-mailing...................................................................................................... 54

Setting up the e‑mail function........................................................................................................................54

Conﬁguring e‑mail settings.............................................................................................................................54

Sending an e-mail..............................................................................................................................................54

Creating an e-mail shortcut............................................................................................................................ 55

Faxing...........................................................................................................56

Setting up the printer to fax............................................................................................................................56

Sending a fax......................................................................................................................................................62

Scheduling a fax................................................................................................................................................ 63

Creating a fax destination shortcut...............................................................................................................63

Changing the fax resolution........................................................................................................................... 63

Adjusting the fax darkness............................................................................................................................. 64

Viewing a fax log............................................................................................................................................... 64

Blocking junk faxes........................................................................................................................................... 64

Holding faxes......................................................................................................................................................64

Forwarding a fax................................................................................................................................................64

Scanning...................................................................................................... 65

Scanning to an FTP server..............................................................................................................................65

Creating an FTP shortcut................................................................................................................................ 65

Scanning to a ﬂash drive.................................................................................................................................65

Scanning to a fax server..................................................................................................................................66

Sending scanned documents to a computer.............................................................................................66

Scanning to a Cloud Connector proﬁle.......................................................................................................66

Understanding the printer menus............................................................68

Menu map........................................................................................................................................................... 68

Device.................................................................................................................................................................. 69

Print.......................................................................................................................................................................82

Paper.................................................................................................................................................................... 90

Copy......................................................................................................................................................................92

Fax.........................................................................................................................................................................96

E-mail...................................................................................................................................................................108

Contents 4

FTP........................................................................................................................................................................116

USB Drive...........................................................................................................................................................120

Network/Ports...................................................................................................................................................126

Security...............................................................................................................................................................138

Reports................................................................................................................................................................146

Help......................................................................................................................................................................147

Troubleshooting................................................................................................................................................147

Printing the Menu Settings Page..................................................................................................................147

Securing the printer..................................................................................148

Locating the security slot...............................................................................................................................148

Erasing printer memory..................................................................................................................................148

Erasing printer hard disk memory............................................................................................................... 148

Encrypting the printer hard disk...................................................................................................................148

Restoring factory default settings................................................................................................................149

Statement of Volatility.....................................................................................................................................149

Maintaining the printer............................................................................ 150

Adjusting the speaker volume..................................................................................................................... 150

Networking........................................................................................................................................................150

Setting up serial printing (Windows only).................................................................................................. 152

Cleaning printer parts..................................................................................................................................... 153

Ordering parts and supplies......................................................................................................................... 156

Replacing parts and supplies....................................................................................................................... 160

Moving the printer........................................................................................................................................... 185

Saving energy and paper.............................................................................................................................. 186

Recycling............................................................................................................................................................ 187

Clearing jams.............................................................................................189

Avoiding jams................................................................................................................................................... 189

Identifying jam locations................................................................................................................................190

Paper jam in trays............................................................................................................................................. 191

Paper jam in door A.........................................................................................................................................192

Paper jam in door C.........................................................................................................................................194

Paper jam in the standard bin.......................................................................................................................195

Paper jam in the multipurpose feeder........................................................................................................196

Paper jam in the automatic document feeder..........................................................................................197

Contents 5

Paper jam in the 4‑bin mailbox.....................................................................................................................199

Paper jam in the oset stacker or staple ﬁnisher...................................................................................200

Paper jam in the staple, hole punch ﬁnisher........................................................................................... 202

Staple jam in the staple ﬁnisher..................................................................................................................203

Staple jam in the staple, hole punch ﬁnisher.......................................................................................... 206

Troubleshooting....................................................................................... 209

Network connection problems................................................................................................................... 209

Hardware options problems.......................................................................................................................... 211

Issues with supplies........................................................................................................................................ 212

Paper feed problems...................................................................................................................................... 214

Printing problems.............................................................................................................................................216

Faxing problems..............................................................................................................................................248

Scanning problems......................................................................................................................................... 251

Contacting customer support......................................................................................................................255

Upgrading and migrating........................................................................256

Hardware.......................................................................................................................................................... 256

Software............................................................................................................................................................ 280

Firmware............................................................................................................................................................ 281

Notices.......................................................................................................282

Index...........................................................................................................297

Contents 6

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Dierent types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—ROTATING FAN BLADES: Indicates a risk of laceration from moving fan blades.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,

multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily

overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer

performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected

between the printer and the power cord provided with the printer may be used with this product. The

use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor

printer performance.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near

water or wet locations.

Safety information 7

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power

cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects

such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect

the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet

before inspecting it.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external

connections (such as Ethernet and telephone system connections) are properly installed in their marked

plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or

more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same

time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

Safety information 8

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot

component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this

label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

CAUTION—ROTATING FAN BLADES: To avoid the risk of laceration from moving fan blades, turn o the

printer and unplug the power cord from the electrical outlet before accessing areas marked with this

symbol.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or

performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous

radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.

There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,

or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions

and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc

manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer

is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release

emissions. You must understand the section in your operating instructions that discusses the guidelines for

selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter

designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high

ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace

the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no

references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for

this product.

SAVE THESE INSTRUCTIONS.

Safety information 9

Learning about the printer

Finding information about the printer

What are you looking for? Find it here

Initial setup instructions:

•Connecting the printer

•Installing the printer software

See the setup documentation that came with the

printer or go to http://support.lexmark.com.

More setup and instructions for using the printer:

•Selecting and storing paper and specialty media

•Loading paper

•Conﬁguring printer settings

•Viewing and printing documents and photos

•Setting up and using the printer software

•Conﬁguring the printer on a network

•Caring for and maintaining the printer

•Troubleshooting and solving problems

Information Center—Go to

http://infoserve.lexmark.com.

Help Menu Pages—Access the guides on the

printer ﬁrmware or go to

http://support.lexmark.com.

Touch Screen Guide—Go to

http://support.lexmark.com.

Product videos—Go to

http://infoserve.lexmark.com/idv/.

Information on setting up and conﬁguring the accessibility

features of your printer

Lexmark Accessibility Guide—Go to

http://support.lexmark.com.

Help using the printer software Help for Microsoft® Windows® or Macintosh

operating systems—Open a printer software

program or application, and then click Help.

Click

to view context‑sensitive information.

Notes:

•Help is automatically installed with the printer

software.

•Depending on the operating system, the

printer software is located in the printer

program folder or on the desktop.

Learning about the printer 10

What are you looking for? Find it here

The latest supplemental information, updates, and customer

support:

•Documentation

•Driver downloads

•Live chat support

•E‑mail support

•Voice support

Go to http://support.lexmark.com.

Note: Select your country or region, and then

select your product to view the appropriate

support site.

Support contact information for your country or

region can be found on the website or on the

printed warranty that came with the printer.

Have the following information ready when you

contact customer support:

•Place and date of purchase

•Machine type and serial number

•Safety information

•Regulatory information

•Warranty information

•Environmental information

Warranty information varies by country or region:

•In the U.S.—See the Statement of Limited

Warranty included with the printer, or go to

http://support.lexmark.com.

•In other countries and regions—See the

printed warranty that came with the printer.

Product Information Guide—See the

documentation that came with the printer or go to

http://support.lexmark.com.

Selecting a location for the printer

When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install

hardware options.

•Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product

near water or wet locations.

•Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical

Committee 156 standard.

•Provide a ﬂat, sturdy, and stable surface.

Learning about the printer 11

•Keep the printer:

–Clean, dry, and free of dust.

–Away from stray staples and paper clips.

–Away from the direct airﬂow of air conditioners, heaters, or ventilators.

–Free from direct sunlight and humidity extremes.

•Observe the recommended temperatures and avoid ﬂuctuations:

Ambient temperature 10 to 32.2°C (50 to 90°F)

Storage temperature -40 to 43.3°C (-40 to 110°F)

•Allow the following recommended amount of space around the printer for proper ventilation:

1Top 15 2 mm (6 in.)

2Right side 152 mm (6 in.)

3Front 406 mm (16 in.)

Note: The minimum space needed in front of the printer is 75 mm (3 in.)

4Left side 152 mm (6 in.)

5Rear 152 mm (6 in.)

Printer conﬁgurations

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

Learning about the printer 12

You can conﬁgure your printer by adding optional 550‑ or 2100‑sheet trays. For more information, see “Installing

the 550‑sheet tray” on page 271 or “Installing the 2100‑sheet tray” on page 272.

Basic model

1Automatic document feeder (ADF) tray

2ADF bin

3Standard bin

4Multipurpose feeder

5Standard 550‑sheet tray

6Control panel

7ADF

Learning about the printer 13

Conﬁgured model

Hardware option Alternative hardware option

14‑bin mailbox •Oset stacker

•Staple ﬁnisher

•Staple, hole punch ﬁnisher

22100‑sheet tray 550‑sheet trays

3Caster base Caster base

4550‑sheet trays 2100‑sheet tray

5Staple ﬁnisher •4‑bin mailbox

•Staple, hole punch ﬁnisher

•Oset stacker

When using optional trays:

•Always use a caster base when the printer is conﬁgured with a 2100‑sheet tray.

•The 2100‑sheet tray must always be at the bottom of a conﬁguration.

•If the 2100‑sheet tray is installed, then you cannot use an optional 550‑sheet tray.

•A maximum of two optional trays may be conﬁgured with the printer.

•The printer supports only one ﬁnisher at a time.

Learning about the printer 14

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to

an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any

wireless network adapter, or the printer in the areas shown while actively printing.

Use the To

1Power cord socket Connect the printer to a properly grounded electrical outlet.

2USB printer port Connect the printer to a computer.

3Ethernet port Connect the printer to a network.

4USB port Attach a keyboard or any compatible option.

Note: This port is available only in some printer models.

5LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL

ﬁlter, or VoIP adapter, or any other adapter that allows you to access the telephone line

to send and receive faxes.

Learning about the printer 15

Using the control panel

Use the To

1Display •View the printer messages and supply status.

•Set up and operate the printer.

2Home button Go to the home screen.

3Power button •Turn on or turn o the printer.

Note: To turn o the printer, press and hold the power button for ﬁve

seconds.

•Set the printer to Sleep or Hibernate mode.

•Wake the printer from Sleep or Hibernate mode.

4Keypad Enter numbers or symbols in an input ﬁeld.

5Pause button Place a dial pause in a fax number.

6Start button Start a job, depending on which mode is selected.

7Clear all or Reset button Reset the default settings of a function such as copying, faxing, or scanning.

8Stop or Cancel button Stop the current job.

9Backspace button Move the cursor backward and delete a character in an input ﬁeld.

10 Indicator light Check the status of the printer.

11 Volume buttons Adjust the volume of the headset or speaker.

12 Headset or speaker port Attach a headset or speaker.

Note: This feature is available only in some printer units.

Understanding the status of the power button and

indicator light

Indicator light Printer status

O The printer is o or in Hibernate mode.

Blue The printer is ready or processing data.

Learning about the printer 16

Indicator light Printer status

Red The printer requires user intervention.

Power button light Printer status

O The printer is o, ready, or processing data.

Solid amber The printer is in Sleep mode.

Blinking amber The printer is in Hibernate mode.

Learning about the printer 17

Setting up and using the home screen

applications

Note: These applications are supported only in some printer models.

Using the home screen

Note: Your home screen may vary depending on your home screen customization settings, administrative

setup, and active embedded solutions.

Touch To

1Copy Make copies.

2E‑mail Send e‑mails.

3Settings Access the printer menus.

4Fax Send fax.

5Address Book Manage a contact list that other applications on the printer can access.

6Status/Supplies •Show a printer warning or error message whenever the printer requires intervention

to continue processing.

•View more information on the printer warning or message, and on how to clear it.

Note: You can also access this setting by touching the top section of the home

screen.

7USB Drive •Print photos and documents from a ﬂash drive.

•Scan photos and documents to a ﬂash drive

8Job Queue Show all the current print jobs.

Note: You can also access this setting by touching the top section of the home

screen.

9Held Jobs Show the print jobs that are held in the printer memory.

Setting up and using the home screen applications 18

Touch To

10 Shortcut Center Organize all shortcuts.

11 App Proﬁles Access application proﬁles.

12 Scan Proﬁles Scan and save documents directly to the computer.

13 FTP Scan and save documents directly to an FTP server.

14 Bookmarks Organize all bookmarks.

15 Change Language Change the language on the display.

Customizing the home screen

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Visible Home Screen Icons.

3Select the icons that you want to appear on the home screen.

4Apply the changes.

Setting up Card Copy

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Apps > Card Copy > Conﬁgure.

Notes:

•Make sure that Display Icon is enabled.

•Make sure that E‑mail Settings and Network Share Settings are conﬁgured.

•When scanning a card, make sure that the scan resolution does not exceed 200 dpi for color and

400 dpi for black and white.

•When scanning multiple cards, make sure that the scan resolution does not exceed 150 dpi for color

and 300 dpi for black and white.

3Apply the changes.

Note: You need a printer hard disk to scan multiple cards.

Setting up and using the home screen applications 19

Using Shortcut Center

1From the home screen, touch Shortcut Center, and then select a printer function.

2Tou ch Create Shortcut, and then conﬁgure the settings.

3Tou ch Save, and then type a unique shortcut name.

4Apply the changes.

Using Display Customization

Before using the application, make sure to do the following:

•From the Embedded Web Server, click Apps > Display Customization > Conﬁgure.

•Enable and conﬁgure the screen saver, slideshow, and wallpaper settings.

Managing screen saver and slide show images

1From the Screen Saver and Slideshow Images section, add, edit, or delete an image.

Notes:

•You can add up to 10 images.

•When enabled, the status icons appear on the screen saver only when there are errors, warnings, or

cloud‑based notiﬁcations.

2Apply the changes.

Changing the wallpaper image

1From the home screen, touch Change Wallpaper.

2Select an image to use.

3Apply the changes.

Running a slide show from a ﬂash drive

1Insert a ﬂash drive into the USB port.

2From the home screen, touch Slideshow.

Images appear in alphabetical order.

Note: You can remove the ﬂash drive after the slide show starts, but the images are not stored in the

printer. If the slide show stops, then insert the ﬂash drive again to view the images.

Setting up Scan Center

1From the home screen, touch Scan Center.

2Select and create a destination, and then conﬁgure the settings.

Setting up and using the home screen applications 20

Notes:

•When creating a network destination, make sure to validate and adjust the settings until no errors

occur.

•Only destinations created from the Embedded Web Server are saved. For more information, see the

documentation that came with the solution.

3Apply the changes.

Creating a Cloud Connector proﬁle

We recommend logging in to the printer before you create a proﬁle. To enable a login method, see the

Embedded Web Server

‑

Security Admin Guide.

1From the home screen, touch Cloud Connector.

2Select a cloud service provider.

3Tou ch Create a Proﬁle or .

4Type a unique proﬁle name.

5If necessary, enter a PIN.

Note: When using the printer as guest, protect the proﬁle with a PIN.

6Tou ch Create, and then take note of the authorization code.

Note: The authorization code is valid only for 24 hours.

7Open a web browser, and then go to https://lexmark.cloud-connect.co.

8Click Next, and then accept the Terms of Use.

9Enter the authorization code, and then click Connect.

10 Log in to your cloud service provider account.

11 Grant permissions.

Note: To complete the authorization process, open the proﬁle within 72 hours.

Setting up Device Quotas

You may need administrative rights to access the application.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Apps > Device Quotas > Conﬁgure.

3From the User Accounts section, add or edit a user, and then set the user quota.

4Apply the changes.

Setting up and using the home screen applications 21

Note: For information on how to conﬁgure the application and its security settings, see the Device

Quotas Administrator’s Guide.

Using QR Code Generator

You may need administrative rights to access the application.

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Apps > QR Code Generator > Conﬁgure.

3Do either of the following:

•Select a default QR code value.

•Type a QR code value.

4Apply the changes.

Conﬁguring Eco‑Settings

1From the home screen, touch Eco‑Settings.

2Conﬁgure the Eco‑Mode settings or schedule a power-saving mode.

3Apply the changes.

Using Customer Support

1From the home screen, touch Customer Support.

2Print or e‑mail the information.

Note: For information on conﬁguring the application settings, see the Customer Support Administrator’s

Guide.

Managing bookmarks

Creating bookmarks

Use bookmarks to print frequently accessed documents that are stored in servers or on the web.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

Setting up and using the home screen applications 22

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Bookmark Setup > Add Bookmark, and then type a unique name for the bookmark.

3Select an Address protocol type, and then do one of the following:

•For HTTP and HTTPS, type the URL that you want to bookmark.

•For HTTPS, make sure to use the host name instead of the IP address. For example, type

myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that

the host name also matches the Common Name (CN) value in the server certiﬁcate. For more information

on obtaining the CN value in the server certiﬁcate, see the help information for your web browser.

•For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is

the default port for sending commands.

•For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the

network domain name.

•If necessary, select the Authentication type for FTP and SMB.

To limit access to the bookmark, enter a PIN.

Note: The application supports the following ﬁle types: PDF, JPEG, TIFF, and HTML-based web pages.

Other ﬁle types such as DOCX and XLXS are supported in some printer models.

4Click Save.

Note: To manage bookmarks, click Bookmark Setup.

Creating folders

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Bookmark Setup > Add Folder, and then type a unique name for the folder.

Note: To limit access to the folder, enter a PIN.

3Click Save.

Notes:

•You can create folders or bookmarks inside a folder. To create a bookmark, see “Creating bookmarks”

on page 22.

•To manage folders, click Bookmark Setup.

Managing contacts

Adding contacts

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Setting up and using the home screen applications 23

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Address Book.

3From the Contacts section, add a contact.

Note: You can assign the contact to one or more groups.

4If necessary, specify a login method to allow application access.

5Apply the changes.

Adding groups

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Address Book.

3From the Contact Groups section, add a group name.

Note: You can assign one or more contacts to the group.

4Apply the changes.

Editing contacts or groups

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Address Book.

3Do either of the following:

•From the Contacts section, click a contact name, and then edit the information.

•From the Contact Groups section, click a group name, and then edit the information.

4Apply the changes.

Deleting contacts or groups

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Setting up and using the home screen applications 24

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Address Book.

3Do either of the following:

•From the Contacts section, select a contact that you want to delete.

•From the Contact Groups section, select a group name that you want to delete.

Setting up and using the home screen applications 25

Setting up and using the accessibility features

Activating Voice Guidance

From the control panel

1Press and hold the 5 key until you hear a voice message.

2Select OK.

From the keyboard

1Press and hold the 5 key until you hear a voice message.

2Press Tab to navigate the focus cursor to the OK button, and then press Enter.

Notes:

•Voice Guidance is also activated when you insert headphones into the headphone jack.

•To adjust the volume, use the volume buttons at the bottom part of the control panel.

Navigating the screen using gestures

Notes:

•The gestures are applicable only when Voice Guidance is activated.

•Enable Magniﬁcation to use the zoom and pan gestures.

•Use a physical keyboard to type characters and adjust certain settings.

Gesture Function

Double‑tap Select an option or item on the screen.

Triple‑tap Zoom in or zoom out text and images.

Swipe right or swipe down Move to the next item on the screen.

Swipe left or swipe up Move to the previous item on the screen.

Pan Access parts of the zoomed image that are beyond the limits of the screen.

Note: This gesture requires the use of two ﬁngers to drag across a zoomed

image.

Swipe up then left Exit an application and return to the home screen.

Swipe down then left •Cancel a job.

•Go back to the previous setting.

•Exit the screen that appears without changing any setting or value.

Swipe up then down Repeat a spoken prompt.

Setting up and using the accessibility features 26

Enabling Magniﬁcation mode

1From the control panel, press and hold the 5 key until you hear a voice message.

2Select Magniﬁcation mode.

3Select OK.

For more information on navigating a magniﬁed screen, see “Navigating the screen using gestures” on page

26.

Adjusting the Voice Guidance speech rate

1From the home screen, select Settings > Device > Accessibility > Speech Rate.

2Select the speech rate.

Using the keyboard on the display

Do one or more of the following:

•Drag a ﬁnger over the key to announce the character.

•Lift the ﬁnger to enter or type the character in the ﬁeld.

•Select Backspace to delete characters.

•To hear the content in the input ﬁeld, select Tab, and then select Shift + Tab.

Enabling spoken passwords or personal identiﬁcation

numbers

1From the home screen, select Settings > Device > Accessibility > Speak Passwords/PINs.

2Enable the setting.

Setting up and using the accessibility features 27

Loading paper and specialty media

Setting the size and type of the specialty media

The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes,

do the following:

1From the home screen, navigate to:

Settings > Paper > Tray Conﬁguration > Paper Size/Type > select a paper source

2Set the size and type of the specialty media.

Conﬁguring Universal paper settings

1From the home screen, touch Settings > Paper > Media Conﬁguration > Universal Setup.

2Conﬁgure the settings.

Loading the 550‑sheet tray

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1Remove the tray.

Note: To avoid paper jams, do not remove trays while the printer is busy.

2Adjust the guides to match the size of the paper that you are loading.

Note: Use the indicators on the bottom of the tray to position the guides.

Loading paper and specialty media 28

3Flex, fan, and align the paper edges before loading.

4Load the paper stack with the printable side facedown, and then make sure that the side guides ﬁt snugly

against the paper.

Loading paper and specialty media 29

•Do not slide paper into the tray.

•To avoid paper jams, make sure that the stack height is below the maximum paper ﬁll indicator.

•Load letterhead depending on whether an optional staple ﬁnisher is installed or not.

Without an optional staple ﬁnisher With an optional staple ﬁnisher

One‑sided printing One‑sided printing

Two‑sided printing Two‑sided printing

•When loading prepunched paper, make sure that the holes on the long edge of the paper are against

the right side of the tray.

One‑sided printing Two‑sided printing

Loading paper and specialty media 30

•Load envelopes with the ﬂap side up and against the left side of the tray.

Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated

linings, or self‑stick adhesives.

5Insert the tray.

6From the control panel, set the paper size and paper type to match the paper loaded.

Loading the 2100‑sheet tray

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.

Keep all other trays closed until needed.

1Pull out the tray.

2Adjust the guides.

Loading A5‑size paper

aPull up and slide the width guide to the position for A5.

Loading paper and specialty media 31

bSqueeze and slide the length guide to the position for A5 until it clicks into place.

cRemove the A5 length guide from its holder.

dInsert the guide into its designated slot, and then press until it clicks into place.

Loading paper and specialty media 32

Loading A4‑, letter‑, legal‑, oﬁcio‑, and folio‑size paper

aPull up and slide the width guide to the correct position for the size of the paper being loaded.

bIf the A5 length guide is still attached, then remove it. If the guide is not attached, then proceed to step

d on page 34.

cPlace the A5 length guide in its holder.

Loading paper and specialty media 33

dSqueeze, and then slide the length guide to the correct position for the size of the paper being loaded.

3Flex, fan, and align the paper edges before loading.

4Load the paper stack with the printable side facedown.

•Load letterhead depending on whether an optional staple ﬁnisher is installed or not.

Without an optional staple ﬁnisher With an optional staple ﬁnisher

One‑sided printing One‑sided printing

Loading paper and specialty media 34

Without an optional staple ﬁnisher With an optional staple ﬁnisher

Two‑sided printing Two‑sided printing

•When loading prepunched paper, make sure that the holes on the long edge of the paper are against

the right side of the tray.

One‑sided printing Two‑sided printing

5Insert the tray.

Note: Press down the paper stack while inserting the tray.

6From the printer control panel, set the paper size and paper type from the control panel to match the paper

loaded.

Loading paper and specialty media 35

Loading the multipurpose feeder

1Open the multipurpose feeder.

2Adjust the guide to match the size of the paper that you are loading.

3Flex, fan, and align the paper edges before loading.

4Load paper with the printable side faceup.

•Load letterhead depending on whether an optional staple ﬁnisher is installed or not.

Without an optional staple ﬁnisher With an optional staple ﬁnisher

One‑sided printing One‑sided printing

Loading paper and specialty media 36

Without an optional staple ﬁnisher With an optional staple ﬁnisher

Two‑sided printing Two‑sided printing

•When loading prepunched paper, make sure that the holes on the long edge of the paper are against

the right side of the paper guide.

One‑sided printing Two‑sided printing

•Load envelopes with the ﬂap side down and against the left side of the paper guide.

Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated

linings, or self‑stick adhesives.

5From the control panel, set the paper size and paper type to match the paper loaded.

Linking trays

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Paper > Tray Conﬁguration.

3Set the same paper size and paper type for the trays that you are linking.

4Save the settings.

5Click Settings > Device > Maintenance > Conﬁguration Menu > Tray Conﬁguration.

6Set Tray Linking to Automatic.

7Save the settings.

To unlink trays, make sure that no trays have the same paper size and paper type settings.

Warning—Potential Damage: The temperature of the fuser varies according to the speciﬁed paper type. To

avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.

Loading paper and specialty media 37

Paper support

Supported paper sizes

Paper sizes supported by the printer

Paper size Standard or

optional 550‑sheet

tray

Optional

2100‑sheet tray

Multipurpose feeder Two‑sided

printing

210 x 297 mm (8.3 x 11.7 in.)

A5 LEF1

210 x 148 mm (8.3 x 5.8 in.)

A5 SEF

148 x 210 mm (5.8 x 8.3 in.)

X X

105 x 148 mm (4.1 x 5.8 in.)

JIS B5

182 x 257 mm (7.2 x 10.1 in.)

Oﬁcio (Mexico)

216 x 340 mm (8.5 x 13.4 in.)

Statement

140 x 216 mm (5.5 x 8.5 in.)

Executive

184 x 267 mm (7.3 x 10.5 in.)

Letter

216 x 279 mm (8.5 x 11 in.)

Legal

216 x 356 mm (8.5 x 14 in.)

Folio

216 x 330 mm (8.5 x 13 in.)

Universal

105 x 148 mm (4.1 x 5.8 in.) to

216 x 356 mm (8.5 x 14 in.)

7 3/4 Envelope (Monarch)3

98 x 191 mm (3.9 x 7.5 in.)

X X

1 A5 long edge feed (LEF) is recommended over A5 short edge feed (SEF).

2 Envelopes wider than 101.6 mm (4.5 in.) may crease. This paper type must be tested for acceptability.

Paper support 38

Paper size Standard or

optional 550‑sheet

tray

Optional

2100‑sheet tray

Multipurpose feeder Two‑sided

printing

9 Envelope

98 x 225 mm (3.9 x 8.9 in.)

X X

10 Envelope2

105 x 241 mm (4.1 x 9.5 in.)

X X

DL Envelope2

110 x 220 mm (4.3 x 8.7 in.)

X X

C5 Envelope2

162 x 229 mm (6.4 x 9 in.)

X X

B5 Envelope2

176 x 250 mm (6.9 x 9.8 in.)

X X

Other Envelope2

98.4 x 162 mm (3.9 x 6.4 in.) to

176 x 250 mm (6.9 x 9.8 in.)

X X

1 A5 long edge feed (LEF) is recommended over A5 short edge feed (SEF).

2 Envelopes wider than 101.6 mm (4.5 in.) may crease. This paper type must be tested for acceptability.

Paper sizes supported by the output options or ﬁnishers

Paper size Oset stacker 4‑bin mailbox Staple ﬁnisher Staple, hole punch ﬁnisher

Stack Staple Stack Staple Hole

punch

210 x 297 mm

(8.3 x 11.7 in.)

A5 LEF

210 x 148 mm

(8.3 x 5.8 in.)

A5 SEF

148 x 210 mm

(5.8 x 8.3 in.)

XXX

105 x 148 mm

(4.1 x 5.8 in.)

XXXXX

JIS B5

182 x 257 mm

(7.2 x 10.1 in.)

XXX

Oﬁcio (Mexico)

216 x 340 mm

(8.5 x 13.4 in.)

Paper support 39

Paper size Oset stacker 4‑bin mailbox Staple ﬁnisher Staple, hole punch ﬁnisher

Stack Staple Stack Staple Hole

punch

Statement

140 x 216 mm

(5.5 x 8.5 in.)

XXX

Executive

184 x 267 mm

(7.3 x 10.5 in.)

XXX

Letter

216 x 279 mm

(8.5 x 11 in.)

Legal

216 x 356 mm

(8.5 x 14 in.)

Folio

216 x 330 mm

(8.5 x 13 in.)

Universal

105 x 148 mm

(4.1 x 5.8 in.) to

216 x 356 mm

(8.5 x 14 in.)

XXXXX

7 3/4 Envelope

(Monarch)

98 x 191 mm

(3.9 x 7.5 in.)

X XXXXX

9 Envelope

98 x 225 mm

(3.9 x 8.9 in.)

X XXXXX

10 Envelope

105 x 241 mm

(4.1 x 9.5 in.)

X XXXXX

DL Envelope

110 x 220 mm

(4.3 x 8.7 in.)

X XXXXX

C5 Envelope

162 x 229 mm

(6.4 x 9 in.)

X XXXXX

B5 Envelope

176 x 250 mm

(6.9 x 9.8 in.)

X XXXXX

Paper support 40

Paper size Oset stacker 4‑bin mailbox Staple ﬁnisher Staple, hole punch ﬁnisher

Stack Staple Stack Staple Hole

punch

Other Envelopes

98.4 x 162 mm

(3.9 x 6.4 in.) to

176 x 250 mm

(6.9 x 9.8 in.)

X XXXXX

Supported paper types

Paper types supported by the printer

Paper type Standard or

optional 550‑sheet

tray

Optional

2100‑sheet tray

Multipurpose feeder Two‑sided printing

Plain paper

Card stock X

Transparency1X X

Labels X X

Vinyl labels X X

Bond

Envelope X X

Rough envelope X X

Letterhead

Preprinted

Colored paper X

Light X

Heavy X

Rough/Cotton X

1 To prevent transparencies from sticking together, print up to 20 pages only. Print the succeeding pages after three

minutes.

Paper support 41

Paper type Standard or

optional 550‑sheet

tray

Optional

2100‑sheet tray

Multipurpose feeder Two‑sided printing

Custom type [x] X

1 To prevent transparencies from sticking together, print up to 20 pages only. Print the succeeding pages after three

minutes.

Paper types supported by the output options or ﬁnishers

Paper type Oset stacker 4‑bin

mailbox

Staple ﬁnisher Staple, hole punch ﬁnisher

Stack Staple Stack Staple Hole punch

Plain paper

Card stock XXXXXX

Transparencies X X XX

Labels XXXXXX

Vinyl labels XXXXXX

Bond

Envelope XXXXXX

Rough

envelope

XXXXXX

Letterhead

Preprinted

Colored paper XXXXXX

Light XXXXXX

Heavy XXXXXX

Rough/Cotton XXXXXX

Custom type [x] XXXXXX

Paper support 42

Supported paper weights

Paper weights supported by the printer

Paper type and weight Standard or

optional

550‑sheet tray

Optional

2100‑sheet

tray

Multipurpose feeder Two‑sided printing

Plain paper or Bond1

60–176 g/m² grain long

(16–47‑lb bond)

Card stock

203 g/m² grain long (125‑lb

bond)

Card stock

199 g/m² grain long (110‑lb

bond)

Card stock

176 g/m² grain long (65‑lb

bond)

Transparency

138–146 g/m² grain long

(37–39‑lb bond)

X X

Paper labels

180 g/m² (48‑lb bond)

Integrated forms2

140–175 g/m² (37–47‑lb

bond)

Integrated forms

75–135 g/m² (20–36‑lb

bond)

Envelopes3

60–105 g/m² (16–28‑lb

bond)

1 Grain short is preferred for paper over 176 g/m² (47 lb).

2Pressure‑sensitive area must enter the printer ﬁrst.

3 28‑lb bond envelopes are limited to 25% cotton content.

Paper support 43

Paper weights supported by the output options or ﬁnishers

Paper type and

weight

Oset stacker 4‑bin

mailbox

Staple ﬁnisher Staple, hole punch ﬁnisher

Stack Staple Stack Staple Hole punch

Plain paper or

Bond

60–176 g/m²

grain long (16–

47‑lb bond)

X X XX

Plain paper or

Bond

60–90 g/m²

grain long (16–

24‑lb bond)

Card stock

203 g/m² grain

long (125‑lb

bond)

X X XX

Card stock

199 g/m² grain

long (110‑lb

bond)

X X XX

Card stock

176 g/m² grain

long (65‑lb

bond)

XXXXXX

Card stock

163 g/m² grain

long (90‑lb

bond)

X X XX

Transparency

138–146 g/m²

grain long (37–

39‑lb bond)

X X XX

Paper labels

180 g/m² (48‑lb

bond)

XXXXXX

Integrated forms

140–175 g/m²

(37–47‑lb bond)

XXXXXX

Integrated forms

75–135 g/m²

(20–36‑lb bond)

XXXXXX

Paper support 44

Paper type and

weight

Oset stacker 4‑bin

mailbox

Staple ﬁnisher Staple, hole punch ﬁnisher

Stack Staple Stack Staple Hole punch

Envelopes

60–105 g/m²

(16–28‑lb bond)

XXXXXX

Paper support 45

Printing

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the

document.

1From the document that you are trying to print, open the Print dialog.

2If necessary, adjust the settings.

3Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third‑party applications may not support the send or share feature. For more information, see

the documentation that came with the application.

2Select a printer.

3Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print

to any Google Cloud Print‑ready printer.

1From the home screen of your mobile device, launch an enabled application.

2Tap Print, and then select a printer.

3Print the document.

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It

allows you to print directly to any Mopria‑certiﬁed printer.

Note: Before printing, make sure that the Mopria Print Service is enabled.

1From the home screen of your mobile device, launch a compatible application.

2Tap Print, and then select a printer.

3Print the document.

Printing 46

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed

printer.

Notes:

•This application is supported only in some Apple devices.

•This application is supported only in some printer models.

1From the home screen of your mobile device, launch a compatible application.

2Select an item to print, and then tap the share icon.

3Tap Print, and then select a printer.

4Print the document.

Printing from a ﬂash drive

1Insert the ﬂash drive.

Notes:

•If you insert the ﬂash drive when an error message appears, then the printer ignores the ﬂash drive.

•If you insert the ﬂash drive while the printer is processing other print jobs, then Busy appears on the

display.

2From the display, touch the document that you want to print.

If necessary, conﬁgure other print settings.

3Send the print job.

To print another document, touch USB Drive.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the ﬂash drive or

the printer in the area shown while actively printing, reading, or writing from the memory device.

Printing 47

Supported ﬂash drives and ﬁle types

Flash drives

•Lexar JumpDrive S70 (16GB and 32GB)

•SanDisk Cruzer (16GB and 32GB)

•PNY Attaché (16GB and 32GB)

Notes:

–The printer supports high‑speed USB ﬂash drives with full‑speed standard.

–USB ﬂash drives must support the File Allocation Table system (FAT16/32).

File types

Documents:

•.doc or .docx

•.xls or .xlsx

•.ppt or .pptx

•.pdf

•.xps

Images:

•.dcx

•.gif

•.jpeg or .jpg

•.bmp

•.pcx

•.ti or .tif

•.webp

Printing 48

Conﬁguring conﬁdential jobs

1From the control panel, navigate to:

Settings > Security > Conﬁdential Print Setup

For non‑touch‑screen printer models, press to navigate through the settings.

2Conﬁgure the settings.

Use To

Max Invalid PIN Set the number of times an invalid PIN can be entered.

Note: When the limit is reached, the print jobs for that user name are deleted.

Conﬁdential Job

Expiration

Set the expiration time for conﬁdential print jobs.

Note: Conﬁdential held jobs are stored in the printer until they are released or

deleted manually.

Repeat Job Expiration Set the expiration time for a repeat print job.

Note: Repeat held jobs are stored in the printer memory for reprinting.

Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining

copies.

Note: Verify jobs print one copy to check if it is satisfactory before printing the

remaining copies.

Reserve Job Expiration Set the expiration time that the printer stores print jobs.

Note: Reserve held jobs are automatically deleted after printing.

Require All Jobs to be

Held

Set the printer to hold all print jobs.

Printing conﬁdential and other held jobs

For Windows users

1With a document open, click File > Print.

2Click Properties, Preferences, Options, or Setup.

3Click Print and Hold.

4Select Use Print and Hold, and then assign a user name.

5Select the print job type (Conﬁdential, Repeat, Reserve, or Verify).

If the print job is conﬁdential, then enter a four‑digit PIN.

6Click OK or Print.

Printing 49

7From the printer home screen, release the print job.

•For conﬁdential print jobs, navigate to:

Held jobs > select your user name > Conﬁdential > enter the PIN > select the print job > conﬁgure the

settings > Print

•For other print jobs, navigate to:

Held jobs > select your user name > select the print job > conﬁgure the settings > Print

For Macintosh users

1With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2From the print options or Copies & Pages menu, choose Job Routing.

3Select the print job type (Conﬁdential, Repeat, Reserve, or Verify).

If the print job is conﬁdential, then assign a user name and a four‑digit PIN.

4Click OK or Print.

5From the printer home screen, release the print job.

•For conﬁdential print jobs, navigate to:

Held jobs > select your user name > Conﬁdential > enter the PIN > select the print job > conﬁgure the

settings > Print

•For other print jobs, navigate to:

Held jobs > select your user name > select the print job > conﬁgure the settings > Print

Printing from a Cloud Connector proﬁle

1From the home screen, touch Cloud Connector.

2Select a cloud service provider, and then select a proﬁle.

Note: For more information on creating a Cloud Connector proﬁle, see “Creating a Cloud Connector

proﬁle” on page 21.

3Select a ﬁle.

Note: You cannot select an unsupported ﬁle.

4If necessary, change the settings.

5Tou ch Print.

Printing a font sample list

1From the home screen, touch Settings > Reports > Print > Print Fonts.

2Tou ch PCL Fonts or PostScript Fonts.

Printing a directory list

From the home screen, touch Settings > Reports > Print > Print Directory.

Printing 50

Copying

Making copies

1Load an original document into the ADF tray or on the scanner glass.

Note: To avoid a cropped image, make sure that the original document and output have the same paper

size.

2From the home screen, touch Copy, and then specify the number of copies.

If necessary, adjust the copy settings.

3Copy the document.

Note: To make a quick copy, from the control panel, press .

Copying photos

1Place a photo on the scanner glass.

2From the home screen, navigate to:

Copy > Content > Content Type > Photo

3In the Content Source menu, select the setting that best matches the original photo.

4Copy the photo.

Copying on letterhead

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Copy, and then specify the size of the original document.

3Tou ch Copy to, and then select the tray that contains the specialty media.

If you are loading the specialty media into the multipurpose feeder, then navigate to:

Multipurpose Feeder > select the size of the specialty media > Letterhead

4Send the copy job.

Copying on both sides of the paper

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Copy > Paper Setup.

3Adjust the settings.

4Copy the document.

Copying 51

Reducing or enlarging copies

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, navigate to:

Copy > Scale > specify a scale value

Note: Changing the size of the original document or output after setting Scale restores the scale value to

Auto.

3Copy the document.

Collating copies

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Copy, and then set Collate to On.

3Copy the document.

Placing separator sheets between copies

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Copy > Separator Sheets.

3Adjust the settings.

4Send the copy job.

Copying multiple pages onto a single sheet

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Copy > Pages per Side.

3Adjust the settings.

4Copy the document.

Creating a copy shortcut

Note: You may need administrative rights to create a shortcut.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Shortcuts > Add Shortcut.

Copying 52

3From the Shortcut Type menu, select Copy, and then conﬁgure the settings.

4Apply the changes.

Copying 53

E-mailing

Setting up the e‑mail function

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > E‑mail > E‑mail Setup.

3Conﬁgure the settings.

4Apply the changes.

Conﬁguring e‑mail settings

1Open a Web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2Click Settings > E-mail.

3Enter the needed information.

4Apply the changes.

Sending an e-mail

Using the control panel

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch E-mail, and then enter the needed information.

Note: You can also enter the recipient using the address book or shortcut number.

3If necessary, conﬁgure the output ﬁle type settings.

4Send the e-mail.

Using the shortcut number

1From the control panel, press #, and then enter the shortcut number using the keypad.

2Send the e‑mail.

E-mailing 54

Creating an e-mail shortcut

Note: You may need administrative rights to create a shortcut.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Shortcuts > Add Shortcut.

3From the Shortcut Type menu, select E‑mail, and then conﬁgure the settings.

4Apply the changes.

E-mailing 55

Faxing

Setting up the printer to fax

Notes:

•The following connection methods are applicable only in some countries or regions.

•During the initial printer setup, clear the fax function check box and any other function that you plan to

set up later, and then select Continue.

•If the fax function is enabled and not fully set up, then the indicator light may blink red.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer

in the area shown while actively sending or receiving a fax.

Setting up the fax function

1From the home screen, touch Settings > Device > Preferences > Run Initial Setup.

2Turn o the printer, wait for about 10 seconds, and then turn it back on.

3From the Before You Begin screen, select Change the Settings and Continue with the Wizard.

4From the Fax/Email Server Setup screen, enter the needed information.

5Finish the setup.

Setting up fax using a standard telephone line

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

Faxing 56

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

Setup 1: Printer is connected to a dedicated fax line

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to an active analog wall jack.

Notes:

•You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer O).

•If you want to receive faxes automatically, then set the printer to pick up on a speciﬁed number of rings.

Faxing 57

Setup 2: Printer is sharing the line with an answering machine

Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for

the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes

automatically.

Connected to dierent wall jacks

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to an active analog wall jack.

Notes:

•If you have only one telephone number on your line, then set the printer to receive faxes automatically.

•Set the printer to pick up calls two rings after the answering machine. For example, if the answering

machine picks up calls after four rings, then set the printer Rings to Answer setting to six.

Faxing 58

Setting up fax in countries or regions with dierent telephone wall jacks

and plugs

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make

any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a

lightning storm.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a

lightning storm.

CAUTION—POTENTIAL INJURY: To reduce the risk of ﬁre, use only a 26 AWG or larger

telecommunications (RJ-11) cord when connecting this product to the public switched telephone

network. For users in Australia, the cord must be approved by the Australian Communications and Media

Authority.

The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility

is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or

region may not come with your printer, and you may need to purchase it separately.

There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug

from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.

Part name Part number

Lexmark adapter plug 40X8519

Faxing 59

Connecting the printer to a non‑RJ11 wall jack

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.

3If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it

directly to the telephone adapter.

Faxing 60

Connecting the printer to a wall jack in Germany

The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering

machines. The F port is for telephones. Connect the printer to any of the N ports.

1Connect one end of the telephone cable to the line port of the printer.

2Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.

3If you want to connect a telephone and answering machine to the same wall jack, then connect the devices

as shown.

Faxing 61

Connecting to a distinctive ring service

A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone

number is assigned a dierent ring pattern.

1From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls

> Answer On.

2Select the ring pattern.

3Apply the changes.

Setting the fax date and time

1From the home screen, touch Settings > Device > Preferences > Date and Time > Conﬁgure.

2Conﬁgure the settings.

Conﬁguring daylight saving time

1From the home screen, touch Settings > Device > Preferences > Date and Time > Conﬁgure.

2In the Time Zone menu, select Custom.

3Conﬁgure the settings.

Sending a fax

Using the control panel

1Load the original document into the ADF tray or on the scanner glass.

2From the home screen, touch Fax, and then enter the needed information.

3If necessary, conﬁgure other fax settings.

4Send the fax job.

Using the computer

For Windows users

1With a document open, click File > Print.

2Select the printer, and then click Properties, Preferences, Options, or Setup.

3Click Fax > Enable fax, and then enter the recipient number.

4If necessary, conﬁgure other fax settings.

5Send the fax job.

Faxing 62

For Macintosh users

1With a document open, choose File > Print.

2Select the printer and enter the recipient number.

3If necessary, conﬁgure other fax settings.

4Send the fax job.

Scheduling a fax

1Load the original document into the ADF tray or on the scanner glass.

2From the home screen, navigate to:

Fax > enter the fax number > Send Time

3Conﬁgure the date and time to send the fax.

4If necessary, conﬁgure other fax settings.

5Send the fax job.

Creating a fax destination shortcut

Note: You may need administrative rights to create a shortcut.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers

separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Shortcuts > Add Shortcut.

3From the Shortcut Type menu, select Fax, and then conﬁgure the settings.

4Apply the changes.

Changing the fax resolution

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Fax, and then enter the needed information.

3Adjust the Resolution setting.

4Send the fax job.

Faxing 63

Adjusting the fax darkness

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Fax, and then enter the needed information.

3Adjust the Darkness setting.

4Send the fax job.

Viewing a fax log

Note: You may need administrative rights to view the fax logs.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Reports > Fax.

3Click Fax Job Log or Fax Call Log.

Blocking junk faxes

1From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls

> Block No Name Fax.

2Apply the changes.

Holding faxes

1From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Holding Faxes.

2Select a mode.

Forwarding a fax

1From the home screen, touch Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls.

2Conﬁgure the Fax Forwarding, Forward To, and Forward to Shortcut settings.

3Apply the changes.

Faxing 64

Scanning

Scanning to an FTP server

1Load the original document into the ADF tray or on the scanner glass.

2From the home screen, touch FTP, and then enter the needed information.

3If necessary, conﬁgure other FTP settings.

4Send the FTP job.

Creating an FTP shortcut

Note: You may need administrative rights to create a shortcut.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Shortcuts > Add Shortcut.

3From the Shortcut Type menu, select FTP, and then conﬁgure the settings.

4Apply the changes.

Scanning to a ﬂash drive

1Load an original document into the ADF tray or on the scanner glass.

2Insert the ﬂash drive.

Scanning 65

3Tou ch Scan to USB and adjust the settings if necessary.

Note: If the USB Drive screen does not appear, then touch USB Drive on the home screen.

4Scan the document.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the ﬂash drive or

the printer in the area shown while actively printing, reading, or writing from the memory device.

Scanning to a fax server

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Scan Center, and then from the list of destinations, select Fax.

3Select a fax destination.

Note: To create a fax destination, touch Create Fax.

4Scan the document.

Sending scanned documents to a computer

1Load an original document into the ADF tray or on the scanner glass.

2From the home screen, touch Scan Proﬁles > Scan To Computer.

3Select the scan proﬁle where you want to save the document.

Scanning to a Cloud Connector proﬁle

1Load the document into the ADF tray or on the scanner glass.

2From the home screen, touch Cloud Connector.

Scanning 66

3Select a cloud service provider, and then select a proﬁle.

Note: For more information on creating a Cloud Connector proﬁle, see “Creating a Cloud Connector

proﬁle” on page 21.

4If necessary, select a folder.

5Tou ch Scan.

6If necessary, change the scan settings.

7Tou ch Scan.

Scanning 67

Understanding the printer menus

Menu map

Device •Preferences

•Remote Operator Panel

•Notiﬁcations

•Power Management

•Information Sent to Lexmark

•Accessibility

•Restore Factory Defaults

•Maintenance

•Visible Home Screen Icons

•About this Printer

Print •Layout

•Setup

•Quality

•Job Accounting

•XPS

•PDF

•PostScript

•PCL

•HTML

•Image

Paper •Tray Conﬁguration •Media Conﬁguration

Copy Copy Defaults

Fax •Fax Mode

•Analog Fax Setup

•Fax Server Setup

E‑mail •E‑mail Setup

•E‑mail Defaults

•Web Link Setup

FTP FTP Defaults

USB Drive •Flash Drive Scan •Flash Drive Print

Network/Ports •Network Overview

•Wireless

•Ethernet

•TCP/IP

•SNMP

•IPSec

•LPD Conﬁguration

•HTTP/FTP Settings

•ThinPrint

•USB

•Google Cloud Print

Security •Login Methods

•Schedule USB Devices

•Security Audit Log

•Login Restrictions

•Conﬁdential Print Setup

•Disk Encryption

•Erase Temporary Data Files

•Solutions LDAP Settings

•Mobile Services Management

•Miscellaneous

Reports •Menu Settings Page

•Device

•Print

•Shortcuts

•Fax

•Network

Understanding the printer menus 68

Help •Print All Guides

•Mono Quality Guide

•Connection Guide

•Copy Guide

•E‑mail Guide

•Fax Guide

•Information Guide

•Media Guide

•Moving Guide

•Print Quality Guide

•Scan Guide

•Supplies Guide

Troubleshooting •Print Quality Test Pages •Cleaning the Scanner

Device

Preferences

Menu item Description

Display Language

[List of languages]

Set the language of the text that appears on the display.

Country/Region

[List of countries or regions]

Identify the country or region where the printer is conﬁgured

to operate.

Run initial setup

O*

Run the setup wizard.

Keyboard

Keyboard Type

[List of languages]

Select a language as a keyboard type.

Notes:

•All the Keyboard Type values may not appear or may

require special hardware to appear.

•This menu item appears only in some printer models.

Displayed information

Display Text 1 [IP Address*]

Display Text 2 [Date/Time*]

Custom Text 1

Custom Text 2

Specify the information to appear on the home screen.

Note: Custom Text 1 and Custom Text 2 appear only in some

printer models.

Date and Time

Conﬁgure

Current Date and Time

Manually Set Date and Time

Date Format [MM‑DD‑YYYY*]

Time Format [12 hour A.M./P.M.*]

Time Zone [GMT*]

Conﬁgure the printer date and time.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 69

Menu item Description

Date and Time

Network Time Protocol

Enable NTP [On*]

NTP Server

Enable Authentication

Conﬁgure the settings for Network Time Protocol (NTP).

Notes:

•Enable Authentication appears only in some printer

models.

•When Enable Authentication is set to MD5 key, Key ID

and Password appear.

Paper Sizes

U.S.*

Metric

Specify the unit of measurement for paper sizes.

Note: The country or region selected in the initial setup

wizard determines the initial paper size setting.

Screen Brightness

20–100% (100*)

Adjust the brightness of the display.

Note: This menu item appears only in some printer models.

Flash Drive Access

Enabled*

Disabled

Enable access to the ﬂash drive.

Allow Background Removal

On*

O

Specify whether background removal is allowed.

Allow Custom Job scans

On*

O

Scan multiple jobs to one ﬁle.

One Page Flatbed Scanning

O*

Set copies from the scanner glass to only one page at a time.

Audio Feedback

Button Feedback

On*

O

Enable audio feedback for button presses, panel interactions,

paper loaded prompts, and error notiﬁcations.

Note: This menu item appears only in some printer models.

Audio Feedback

Volume

1–10 (5*)

Adjust the volume of the printer speakers.

Notes:

•Changes to the volume are applied after the current user

session ends.

•This menu item appears only in some printer models.

Screen Timeout

10–300 (60*)

Set the idle time in seconds before the display shows the home

screen, or before the printer logs o a user account

automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 70

Remote Operator Panel

Menu item Description

External VNC Connection

Don’t Allow*

Allow

Connect an external Virtual Network Computing (VNC) client

to the remote control panel.

Authentication Type

None*

Standard Authentication

Set the authentication type when accessing the VNC client

server.

Note: When set to Standard Authentication, VNC Password

appears.

Note: An asterisk (*) next to a value indicates the factory default setting.

Notiﬁcations

Menu item Description

Error Lighting

O

On*

Set the indicator light to come on when a printer error occurs.

Note: This menu item appears only in some printer models.

Alarm Control

O

Single*

Continuous

Set the number of times that the alarm sounds when the printer

requires user intervention.

Note: This menu item appears only in some printer models.

Supplies

Show Supply Estimates

Show estimates*

Do not show estimates

Show the estimated status of the supplies.

Supplies

Cartridge Alarm

O

Single*

Continuous

Set the number of times that the alarm sounds when the toner

cartridge is low.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

Primary SMTP Gateway

Type the IP address or host name of the primary SMTP server

for sending e-mail.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

Primary SMTP Gateway Port

1–65535 (25*)

Enter the port number of the primary SMTP server.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

Secondary SMTP Gateway

Type the server IP address or host name of your secondary or

backup SMTP server.

Note: This menu item appears only in some printer models.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 71

Menu item Description

E‑mail Alerts Setup

E‑mail Setup

Secondary SMTP Gateway Port

1–65535 (25*)

Enter the server port number of your secondary or backup

SMTP server.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

SMTP Timeout

5‑30 seconds (30*)

Specify how long before the printer times out if the SMTP

server does not respond.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

Reply Address

Specify a reply address in the e‑mail.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

Always use SMTP default Reply Address

O*

Use the SMTP default Reply Address.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

Use SSL/TLS

Disabled*

Negotiate

Required

Send an e‑mail using an encrypted link.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

Require Trusted Certiﬁcate

On*

O

Require a trusted certiﬁcate when accessing the SMTP server.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

SMTP Server Authentication

No authentication required*

NTLM

CRAM‑MD5

Digest‑MD5

Kerberos 5

Set the authentication type for the SMTP server.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

Device‑Initiated E‑mail

None*

Use Device SMTP Credentials

Set whether credentials are required for device‑initiated

e‑mails.

Note: This menu item appears only in some printer models.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 72

Menu item Description

E‑mail Alerts Setup

E‑mail Setup

User‑Initiated E‑mail

None

Use Device SMTP Credentials

Use Session User ID and Password

Use Session E‑mail address and

Password*

Prompt user

Set whether credentials are required for user‑initiated e‑mails.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

Use Active Directory Device Credentials

O

On*

Enable user credentials and group designations to connect to

the SMTP server.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

Device Userid

Specify the user ID to connect to the SMTP server.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

Device Password

Specify the password to connect to the SMTP server.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

Kerberos 5 REALM

Specify the realm for the Kerberos 5 authentication protocol.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

NTLM Domain

Specify the domain name for the NTLM security protocol.

Note: This menu item appears only in some printer models.

E‑mail Alerts Setup

E‑mail Setup

Disable “SMTP server not set up” error

O*

Disable an SMTP setup error message to appear on the

display.

Note: This menu item appears only in some printer models.

Error Prevention

Jam Assist

O

On*

Set the printer to ﬂush blank pages or pages with partial prints

automatically after a jammed page has been cleared.

Error Prevention

Auto Continue

O

On* (5 seconds)

Let the printer continue processing or printing a job

automatically after clearing certain printer conditions that

require user intervention.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 73

Menu item Description

Error Prevention

Auto Reboot

Reboot when idle

Reboot always*

Reboot never

Set the printer to restart when an error occurs.

Error Prevention

Auto Reboot

Max Auto Reboots

1–20 (2*)

Set the number of automatic reboots that the printer can

perform.

Error Prevention

Auto Reboot

Auto Reboot Window

1–525600 (720*)

Set the number of seconds before the printer performs an

automatic reboot.

Error Prevention

Auto Reboot

Auto Reboot Counter

Show a read‑only information of the reboot counter.

Error Prevention

Auto Reboot

Reset Auto Reboot Counter

Cancel

Continue

Reset Auto Reboot Counter.

Note: This menu item appears only in some printer models.

Error Prevention

Display Short Paper Error

Auto‑clear*

Set the printer to show a message when a short paper error

occurs.

Note: Short paper refers to the size of the paper loaded.

Error Prevention

Page Protect

O*

Set the printer to process the entire page into the memory

before printing it.

Jam Content Recovery

Jam Recovery

O

Auto*

Set the printer to reprint jammed pages.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 74

Power Management

Menu item Description

Sleep Mode Proﬁle

Print With Display O

Display on when printing

Allow printing with display o*

Allow printing with the display turned o.

Timeouts

Sleep Mode

1–120 minutes (15*)

Set the idle time before the printer begins operating in Sleep

mode.

Timeouts

Hibernate Timeout

Disabled

1 hour

2 hours

3 hours

6 hours

1 day

2 days

3 days*

1 week

2 weeks

1 month

Set the time before the printer enters Hibernate mode.

Timeouts

Hibernate Timeout on Connection

Hibernate

Do Not Hibernate*

Set the printer to Hibernate mode even when an active

Ethernet connection exists.

Eco-Mode

O*

Energy

Energy/Paper

Paper

Minimize the use of energy, paper, or specialty media.

Note: Setting Eco‑Mode to Energy or Paper may aect

printer performance, but not print quality.

Schedule Power Modes

Schedules

Schedule the printer when to enter Sleep or Hibernate mode.

Note: This menu item appears only in some printer models.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 75

Information Sent to Lexmark

Menu item Description

Information Sent to Lexmark

Supplies and Page Usage

(Anonymous)

Device Performance (Anonymous)

Device Interaction (Anonymous)

None of the Above

Send printer usage and performance information to Lexmark.

Note: Information Send Time and User Information ‑ Level appear only

when you select any of the settings in Information Sent to Lexmark,

except None of the Above.

Information Send Time

Start Time

Stop Time

User Information ‑ Level

Anonymous Session Information

Only*

Session Information with Generic User

Information

Session Information with Actual User

IDs

Accessibility

Menu item Description

Duplicate Key Strike Interval

0–5 (0*)

Set the interval in seconds during which the printer ignores duplicate key

presses on an attached keyboard.

Key Repeat Initial Delay

0.25–5 (1*)

Set the initial length of delay in seconds before a repeating key starts

repeating.

Note: This menu item appears only when a keyboard is attached to the

printer.

Key Repeat Rate

0.5–30 (30*)

Set the number of presses per second for a repeating key.

Note: This menu item appears only when a keyboard is attached to the

printer.

Prolong Screen Timeout

O*

Let the user remain in the same location and reset the Screen Timeout timer

when it expires instead of returning to the home screen.

Headphone Volume

1–10 (5*)

Adjust the headphone volume.

Note: This menu item appears only when a headphone is attached to the

printer.

Enable Voice Guidance When

Headphone Is Attached

O*

Enable Voice Guidance when a headphone is attached to the printer.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 76

Menu item Description

Speak Passwords/PINs

O*

Set the printer to read out loud passwords or personal identiﬁcation

numbers.

Note: This menu item appears only when a headphone or a speaker is

attached to the printer.

Speech Rate

Very Slow

Slow

Normal*

Fast

Faster

Very Fast

Rapid

Very Rapid

Fastest

Set the Voice Guidance speech rate.

Note: This menu item appears only when a headphone or a speaker is

attached to the printer.

Note: An asterisk (*) next to a value indicates the factory default setting.

Restore Factory Defaults

Menu item Description

Restore Settings

Restore all settings

Restore printer settings

Restore network settings

Restore app settings

Restore the printer factory default settings.

Note: Restore app settings appears only in some printer models.

Maintenance

Conﬁguration Menu

Menu item Description

USB Conﬁguration

USB PnP

Change the USB driver mode of the printer to improve its

compatibility with a personal computer.

USB Conﬁguration

USB Scan to Local

On*

O

Set whether the USB device driver enumerates as a USB

Simple device (single interface) or as a USB Composite device

(multiple interfaces).

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 77

Menu item Description

USB Conﬁguration

USB Speed

Full

Auto*

Set the USB port to run at full speed and disable its high‑speed

capabilities.

Tray Conﬁguration

Tray Linking

Automatic*

O

Set the printer to link the trays that have the same paper type

and paper size settings.

Tray Conﬁguration

Show Tray Insert Message

O

Only for unknown sizes*

Always

Show the Tray Insert message.

Tray Conﬁguration

A5 Loading

Short Edge*

Long Edge

Specify the page orientation when loading A5‑size paper.

Tray Conﬁguration

Paper Prompts

Auto*

Multipurpose Feeder

Manual Paper

Envelope Prompts

Auto*

Multipurpose Feeder

Manual Envelope

Set the paper source that the user ﬁlls when a prompt to load

paper or envelope appears.

Note: For Multipurpose Feeder to appear, set Conﬁgure MP

to Cassette from the Paper menu.

Tray Conﬁguration

Action for Prompts

Prompt user*

Continue

Use current

Set the printer to resolve paper- or envelope-related change

prompts.

Reports

Menu Settings Page

Event Log

Event Log Summary

Print reports about printer menu settings, status, and event

logs.

Supply Usage And Counters

Clear Supply Usage History

Reset Black Cartridge Counter

Reset Black Imaging Unit Counter

Reset Maintenance Counter

Reset the supply page counter or view the total printed pages.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 78

Menu item Description

Printer Emulations

PPDS Emulation

O*

Set the printer to recognize and use the PPDS data stream.

Fax Conﬁguration

Fax Low Power Support

Disable Sleep

Permit Sleep

Auto*

Set the fax chip to enter low‑power mode whenever the printer

determines that it should.

Print Conﬁguration

Font Sharpening

0–150(24*)

Set a text point-size value below which the high‑frequency

screens are used when printing font data.

For example, if the value is 24, then all fonts sized 24 points or

less use the high‑frequency screens.

Print Conﬁguration

Print Density

1–5 (3*)

Copy Density

1–5 (3*)

Adjust the toner density when printing or copying documents.

Device Operations

Quiet Mode

O*

Set the printer to operate in Quiet Mode.

Device Operations

Panel Menus

Enable*

Disable

Enable access to the control panel menus.

Device Operations

Safe Mode

O*

Set the printer to operate in a special mode, in which it attempts

to continue oering as much functionality as possible, despite

known issues.

For example, when set to On and the duplex motor is

nonfunctional, the printer performs one‑sided printing for a

two‑sided print job.

Device Operations

Minimum Copy Memory

20MB*

30MB

50MB

80MB

100MB

Set the memory allocation for storing copy jobs.

Note: The values appear only if the amount of installed

DRAM is at least twice the amount of the value.

Device Operations

Clear Custom Status

Erase user‑deﬁned strings for the Default or Alternate custom

messages.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 79

Menu item Description

Device Operations

Clear all remotely‑installed messages

Erase messages that were remotely installed.

Device Operations

Automatically Display Error Screens

On*

O

Show existing error messages on the display after the printer

remains inactive on the home screen for a length of time equal

to the Screen Timeout setting.

Device Operations

Honor orientation on fast path copy

O*

Enable the printer to use the Orientation setting under the

Copy menu when sending quick copy jobs.

Scanner Conﬁguration

Scanner Manual Registration

Front ADF Registration

Rear ADF Registration

Flatbed Registration

Manually register the ﬂatbed and ADF after replacing the ADF,

scanner glass, or controller board.

Scanner Conﬁguration

Edge Erase

ADF Edge Erase

0–6 (3*)

Flatbed Edge Erase

0–6 (3*)

Set the size, in millimeters, of the no‑print area around an ADF

or ﬂatbed scan job.

Scanner Conﬁguration

Disable Scanner

Enabled*

Disabled

ADF Disabled

Disable the scanner if it is not working properly.

Scanner Conﬁguration

Scanner Manual Registration

Print Quick Test

Print a test page that shows the scanner margin settings.

Scanner Conﬁguration

Ti Byte Order

CPU Endianness*

Little Endian

Big Endian

Determine the byte order of a TIFF‑formatted scan output.

Scanner Conﬁguration

Exact Ti Rows Per Strip

On*

O

Set the RowsPerStrip tag value of a TIFF‑formatted scan output.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 80

Out of Service Erase

Menu item Description

Out of Service Erase

Memory Last Sanitized

Hard Disk Last Sanitized

Show information on when the printer memory or hard disk was

last sanitized.

Note: Hard Disk Last Sanitized appears only in printers with a

hard disk installed.

Out of Service Erase

Sanitize all information on nonvolatile

memory

Sanitize all information on hard disk

Erase all printer and network settings

Clear all settings and applications that are stored in the printer

memory or hard disk.

Note: Sanitize all information on hard disk appears only in

printers with a hard disk installed.

Visible Home Screen Icons

Menu Description

Status/Supplies

Job Queue

Change Language

Address Book

Bookmarks

Held Jobs

USB

App Proﬁles

Display Customization

Eco‑Settings

Specify which icons to show on the home screen.

About this Printer

Menu item Description

Asset Tag Show the serial number of the printer.

Printer’s Location Identify the printer location. Maximum length is 63 characters.

Contact Personalize the printer name. Maximum length is 63 characters.

Export Conﬁguration File to USB Export conﬁguration ﬁles to a ﬂash drive.

Export Compressed Logs to USB Export compressed log ﬁles to a ﬂash drive.

Understanding the printer menus 81

Layout

Menu item Description

Sides

1‑sided*

2‑sided

Specify whether to print on one side or two sides of the paper.

Flip Style

Long Edge*

Short Edge

Determine which side of the paper (long edge or short edge) is bound when

performing two‑sided printing.

Note: Depending on the option selected, the printer automatically osets

each printed information of the page to bind the job correctly.

Blank Pages

Do Not Print*

Print blank pages that are included in a print job.

Collate

O [1,1,1,2,2,2]*

On [1,2,1,2,1,2]

Keep the pages of a print job stacked in sequence, particularly when printing

multiple copies of the job.

Separator Sheets

None*

Between Copies

Between Jobs

Between Pages

Insert blank separator sheets when printing.

Separator Sheet Source

Tray [x] (1*)

Multipurpose Feeder

Specify the paper source for the separator sheet.

Note: The multipurpose feeder is available only in some printer models.

Pages per Side

O*

2 pages per side

3 pages per side

4 pages per side

6 pages per side

9 pages per side

12 pages per side

16 pages per side

Print multiple page images on one side of a sheet of paper.

Pages per Side Ordering

Horizontal*

Reverse Horizontal

Vertical

Reverse Vertical

Specify the positioning of multiple page images when using Pages per Side.

Note: The positioning depends on the number of page images and their

page orientation.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 82

Menu item Description

Pages per Side Orientation

Auto*

Landscape

Portrait

Specify the orientation of a multiple‑page document when using Pages per

Side.

Pages per Side Border

None*

Solid

Print a border around each page image when using Pages per Side.

Copies

1–9999 (1*)

Specify the number of copies for each print job.

Print Area

Normal*

Fit to page

Whole Page

Set the printable area on a sheet of paper.

Note: An asterisk (*) next to a value indicates the factory default setting.

Setup

Menu item Description

Printer Language

PCL Emulation

PS Emulation*

Set the printer language.

Note: Setting a printer language default does not prevent a software

program from sending print jobs that use another printer language.

Job Waiting

O*

Preserve print jobs requiring supplies so that jobs not requiring the missing

supplies can print.

Note: This menu item appears only when a printer hard disk is installed.

Job Hold Timeout

0–255 (30*)

Set the time in seconds that the printer waits for user intervention before

it holds jobs that require unavailable resources and continues to print other

jobs in the print queue.

Note: This menu item appears only when a printer hard disk is installed.

Printer Usage

Max Speed

Max Yield*

Determine how the color imaging unit operates during printing.

Notes:

•When set to Max Yield, the color imaging unit slows or stops while

printing groups of black-only pages.

•When set to Max Speed, the color imaging unit always runs while

printing, whether color or black pages are being printed.

Download Target

RAM*

Disk

Specify where to save all permanent resources, such as fonts and macros,

that have been downloaded to the printer.

Note: This menu item appears only when a printer hard disk is installed.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 83

Menu item Description

Resource Save

O*

Determine what the printer does with downloaded resources, such as

fonts and macros, when it receives a job that requires more than the

available memory.

Notes:

•When set to O, the printer retains downloaded resources only until

memory is needed. Resources associated with the inactive printer

language are deleted.

•When set to On, the printer preserves all the permanent

downloaded resources across all language switches. When

necessary, the printer shows memory full messages instead of

deleting permanent resources.

Print All Order

Alphabetical*

Newest First

Oldest First

Specify the order in which held and conﬁdential jobs are printed when Print

All is selected.

Note: This menu item appears only when a printer hard disk is installed.

Note: An asterisk (*) next to a value indicates the factory default setting.

Quality

Menu item Description

Print Resolution

300 dpi

600 dpi*

1200 dpi

1200 Image Q

2400 Image Q

Set the resolution for the text and images on the printed output.

Note: Resolution is determined in dots per inch or image quality.

Pixel Boost

O*

Fonts

Horizontally

Vertically

Both directions

Isolated

Enable more pixels to print in clusters for clarity, in order to enhance text and

images.

Toner Darkness

1–10 (8*)

Determine the lightness or darkness of text images.

Halftone

Normal*

Detail

Enhance the printed output to have smoother lines with sharper edges.

Brightness

‑6 to 6 (0*)

Adjust the brightness of the printed output.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 84

Menu item Description

Contrast

0 to 5 (0*)

Adjust the contrast of the printed output.

Gray Correction

Auto*

O

Adjust the contrast enhancement applied to images.

Note: An asterisk (*) next to a value indicates the factory default setting.

Job Accounting

Note: This menu appears only when a printer hard disk is installed.

Menu item Description

Job Accounting

O*

Set the printer to create a log of the print jobs that it receives.

Accounting Log Frequency

Daily

Weekly

Monthly*

Specify how often the printer creates a log ﬁle.

Log Action at End of Frequency

None*

E‑mail Current Log

E‑mail & Delete Current Log

Post Current Log

Post & Delete Current Log

Specify how the printer responds when the frequency threshold expires.

Note: The value deﬁned in Accounting Log Frequency determines when this

action is triggered.

Log Near Full Level

O

On*

Specify the maximum size of the log ﬁle before the printer executes the Log

Action at Near Full.

Log Action at Near Full

None*

E‑mail Current Log

E‑mail & Delete Current Log

E‑mail & Delete Oldest Log

Post Current Log

Post & Delete Current Log

Post & Delete Oldest Log

Delete Current Log

Delete Oldest Log

Delete All But Current

Delete All Logs

Specify how the printer responds when the hard disk is nearly full.

Note: The value deﬁned in Log Near Full Level determines when this action

is triggered.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 85

Menu item Description

Log Action at Full

None*

E‑mail & Delete Current Log

E‑mail & Delete Oldest Log

Post & Delete Current Log

Post & Delete Oldest Log

Delete Current Log

Delete Oldest Log

Delete All But Current

Delete All Logs

Specify how the printer responds when disk usage reaches the maximum limit

(100MB).

URL to Post Log Specify where the printer posts job accounting logs.

E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs.

Log File Preﬁx Specify the preﬁx for the log ﬁle name.

Note: The current host name deﬁned in the TCP/IP menu is used as the

default log ﬁle preﬁx.

Note: An asterisk (*) next to a value indicates the factory default setting.

XPS

Menu item Description

Print Error Pages

O*

Print a test page that contains information on errors, including XML markup

errors.

Minimum Line Width

1–30 (2*)

Set the minimum stroke width.

Notes:

•Jobs printed in 1200 dpi use the value directly.

•Jobs printed in 4800 CQ use half the value.

Note: An asterisk (*) next to a value indicates the factory default setting.

PDF

Menu item Description

Scale to Fit

O*

Scale the page content to ﬁt the selected paper size.

Annotations

Do Not Print*

Specify whether to print annotations in the PDF.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 86

PostScript

Menu item Description

Print PS Error

O*

Print a page that contains the PostScript error.

Note: When an error occurs, processing of the job stops, the printer

prints an error message, and the rest of the print job is ﬂushed.

Lock PS Startup Mode

O*

Disable the PostScript SysStart ﬁle.

Image Smoothing

O*

Enhance the contrast and sharpness of low‑resolution images.

Note: This setting has no eect on images with a resolution of 300 dpi or

higher.

Wait Timeout

Disabled

15‑65535 (40*)

Set the printer to wait for more data before canceling a print job.

Note: An asterisk (*) next to a value indicates the factory default setting.

PCL

Menu item Description

Font Source

Resident*

Disk

Flash

All

Choose the source which contains the default font selection.

Notes:

•Flash and Disk appear only in some printer models.

•For Flash and Disk to appear, make sure that they are not read‑ or

write‑protected.

Font Name

[List of available fonts] (Courier*)

Select a font from the speciﬁed font source.

Symbol Set

[List of available symbol set] (10U

PC‑8*)

Specify the symbol set for each font name.

Note: A symbol set is a set of alphabetic and numeric characters,

punctuation, and special symbols. Symbol sets support the dierent

languages or speciﬁc programs such as math symbols for scientiﬁc text.

Pitch

0.08–100 (10*)

Specify the pitch for ﬁxed or monospaced fonts.

Note: Pitch refers to the number of ﬁxed‑space characters in a horizontal

inch of type.

Orientation

Portrait*

Landscape

Specify the orientation of text and graphics on the page.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 87

Menu item Description

Lines per Page

1–255

Specify the number of lines of text for each page printed through the PCL®

datastream.

Notes:

•This menu item activates vertical escapement that causes the

selected number of requested lines to print between the default

margins of the page.

•60 is the U.S. factory default setting. 64 is the international factory

default setting.

PCL5 Minimum Line Width

1–30 (2*)

Set the initial minimum stroke width.

Notes:

•Jobs printed in 1200 dpi use the value directly.

•Jobs printed in 4800CQ use half the value.

PCLXL Minimum Line Width

1–30 (2*)

A4 Width

198 mm*

203 mm

Set the width of the logical page on A4‑size paper.

Note: Logical page is the space on the physical page where data is

printed.

Auto CR after LF

O*

Set the printer to perform a carriage return after a line feed control

command.

Note: Carriage return is a mechanism that commands the printer to move

the position of the cursor to the ﬁrst position on the same line.

Auto LF after CR

O*

Set the printer to perform a line feed after a carriage return control

command.

Tray Renumber

Assign MP Feeder

Assign Tray [x]

Assign Manual Paper

Assign Manual Envelope

Conﬁgure the printer to work with a dierent print driver or custom

application that uses a dierent set of source assignments to request a

given paper source.

Choose from the following options:

O*—The printer uses the factory default paper source assignments.

None—The paper source ignores the Select Paper Feed command.

0–199—Select a numeric value to assign a custom value to a paper

source.

Note: The multipurpose feeder is available only in some printer models.

Tray Renumber

View Factory Defaults

Show the factory default value assigned for each paper source.

Tray Renumber

Restore Defaults

Restore the tray renumber values to their factory defaults.

Print Timeout

O

On* [90]

Set the printer to end a print job after it has been idle for the speciﬁed

amount of time in seconds.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 88

HTML

Menu item Description

Font Name

[List of fonts] (Times*)

Set the font to use for HTML documents.

Font Size

1–255 (12*)

Set the font size to use for HTML documents.

Scale

1–400% (100*)

Scale HTML documents.

Orientation

Portrait*

Landscape

Set the page orientation for HTML documents.

Margin Size

8–255 mm (19*)

Set the page margin for HTML documents.

Backgrounds

Do Not Print

Print*

Print background information or graphics for HTML documents.

Note: An asterisk (*) next to a value indicates the factory default setting.

Image

Menu item Description

Auto Fit

O

On*

Select the best available paper size and orientation setting for an image.

Note: When set to On, this menu item overrides the scaling and orientation

settings for the image.

Invert

O*

Invert bitonal monochrome images.

Note: This menu item does not apply to GIF or JPEG image formats.

Scaling

Best Fit*

Anchor Top Left

Anchor Center

Fit Height/Width

Fit Height

Fit Width

Adjust the image to ﬁt the printable area.

Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.

Orientation

Portrait*

Landscape

Reverse Portrait

Reverse Landscape

Specify the orientation of text and graphics on the page.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 89

Paper

Tray Conﬁguration

Menu item Description

Default Source

Tray [x] (1*)

Multipurpose Feeder

Manual Paper

Manual Envelope

Set the paper source for all print jobs.

Note: Multipurpose Feeder only appears when Conﬁgure MP is set to

Cassette.

Paper Size/Type

Tray [x]

Multipurpose Feeder

Manual Paper

Manual Envelope

Specify the paper size or paper type loaded in each paper source.

Substitute Size

O

Letter/A4

All Listed*

Set the printer to substitute a speciﬁed paper size if the requested size is not

loaded in any paper source.

Notes:

•O prompts the user to load the required paper size.

•Letter/A4 prints A4‑size document on letter when loading letter and

letter‑size jobs on A4 paper size when loading letter.

•All Listed substitutes Letter/A4.

Conﬁgure MP

Cassette*

Manual

First

Set the printer when to pick paper loaded in the multipurpose feeder.

Notes:

•When set to Cassette, the printer treats the multipurpose feeder like a

tray.

•When set to Manual, the printer treats the multipurpose feeder like a

manual feeder.

•When set to First, the printer picks paper from the multipurpose feeder

until it is empty, regardless of the required paper source or paper size.

Note: An asterisk (*) next to a value indicates the factory default setting.

Media Conﬁguration

Universal Setup

Menu item Description

Units of Measure

Inches

Millimeters

Specify the unit of measurement for the universal paper.

Note: Inches is the U.S. factory default setting. Millimeters is the

international factory default setting.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 90

Menu item Description

Portrait Width

3–52 inches (8.50*)

76–1321 mm (216*)

Set the portrait width of the universal paper.

Portrait Height

3–52 inches (14*)

76–1321 mm (356*)

Set the portrait height of the universal paper.

Feed Direction

Short Edge*

Long Edge

Set the printer to pick paper from the short edge or long edge

direction.

Note: Long Edge appears only when the longest edge is shorter

than the maximum width supported.

Note: An asterisk (*) next to a value indicates the factory default setting.

Custom Scan Sizes

Menu item Description

Custom Scan Size [x]

Scan Size Name

Width

1–8.50 inches (8.50*)

25–216 mm (216*)

Height

1–14 inches (14*)

25–356 mm (297*)

Orientation

Portrait*

Landscape

2 scans per side

O*

Assign a scan size name and conﬁgure the scan settings.

Understanding the printer menus 91

Media Types

Menu item Description

Plain

Card Stock

Transparency

Recycled

Labels

Vinyl Labels

Bond

Envelope

Rough Envelope

Letterhead

Preprinted

Colored Paper

Light

Heavy

Rough/Cotton

Custom Type [x]

Specify the texture, weight, and orientation of the paper loaded.

Copy

Copy Defaults

Menu item Description

Content Type

Text

Text/Photo*

Photo

Graphics

Improve the output result based on the content of the original document.

Content Source

Black and White Laser*

Color Laser

Inkjet

Photo/Film

Magazine

Newspaper

Press

Other

Improve the output result based on the source of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 92

Menu item Description

Sides (Duplex)

1 sided to 1 sided*

1 sided to 2 sided

2 sided to 1 sided

2 sided to 2 sided

Specify the scanning behavior based on the original document.

Separator Sheets

None*

Between Copies

Between Jobs

Between Pages

Specify whether to insert blank separator sheets when printing.

Separator Sheet Source

Tray [x] (1*)

Multipurpose Feeder

Specify the paper source for the separator sheet.

Pages per Side

O*

2 Portrait pages

4 Portrait pages

2 Landscape pages

4 Landscape pages

Specify the number of page images to print on one side of a sheet of paper.

Print Page Borders

O*

Place a border around each image when printing multiple pages on a single

page.

Collate

O [1,1,1,2,2,2]

On [1,2,1,2,1,2]*

Print multiple copies in sequence.

Copy from Size

[List of paper sizes]

Set the paper size of the original document.

Notes:

•Letter is the U.S. factory default setting. A4 is the international factory

default setting.

•This menu item may vary depending on your printer model.

Copy To Source

Tray [x] (1*)

Multipurpose Feeder

Auto Size Match

Specify the paper source for the copy job.

Darkness

‑4 to 4 (0*)

Adjust the darkness of the scanned image.

Number of Copies

1–9999 (1*)

Specify the number of copies.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 93

Menu item Description

Header/Footer

Top left

Top middle

Top right

Bottom left

Bottom middle

Bottom right

Apply a header or footer on the printed output.

Overlay

Conﬁdential

Copy

Draft

Urgent

Custom

O*

Specify the overlay text printed on each page of the copy job.

Custom overlay Type a custom overlay text.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Dropout

None*

Red

Green

Blue

Default Red Threshold

0–255 (128*)

Default Green Threshold

0–255 (128*)

Default Blue Threshold

0–255 (128*)

Specify which color to drop during scanning, and adjust the dropout setting for

that color.

Contrast

Best for Content*

Specify the contrast of the output.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 94

Menu item Description

Background Removal

Background Detection

Level

Adjust the amount of background visible on a scanned image.

Note: If you want to remove the background color from the original document,

then set Background Detection to Content‑based. If you want to remove

image noise from a photo, then set Background Detection to Fixed.

Auto Center

O*

Align the content at the center of the page.

Mirror Image

O*

Create a mirror image of the original document.

Negative Image

O*

Create a negative image of the original document.

Shadow Detail

‑4 to 4 (0*)

Adjust the amount of shadow detail visible on a scanned image.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Sharpness

1–5 (3*)

Adjust the sharpness of a scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Transparency Separators

O

On*

Insert a blank sheet between transparencies.

Allow Priority Copies

O

On*

Interrupt a print job to copy a page or document.

Custom Job Scanning

O*

Turn on scanning of custom jobs by default.

Allow Save as Shortcut

O

On*

Save custom copy settings as shortcuts.

Sample Copy Print a sample copy.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 95

Fax

Fax Mode

Menu item Description

Fax Mode

Analog*

Fax Server

Disabled

Select a fax mode.

Note: An asterisk (*) next to a value indicates the factory default setting.

Analog Fax Setup

General Fax Settings

Menu item Description

Fax Name Identify your fax machine.

Fax Number Identify your fax number.

Fax ID

Fax Name

Fax Number*

Notify fax recipients of your fax name or fax number.

Enable Manual Fax

O*

Set the printer to fax manually.

Notes:

•This menu item does not appear if Fax Transport is set to T.38 or G711.

•This menu item requires a line splitter and a telephone handset.

•Use a regular telephone line to answer an incoming fax job and to dial a

fax number.

•To go directly to the Manual Fax function, touch # and 0 on the keypad.

Memory Use

All receive

Mostly receive

Equal*

Mostly send

All send

Set the amount of internal printer memory allocated for faxing.

Note: This menu item prevents memory buer conditions and failed faxes.

Cancel Faxes

Allow*

Don't Allow

Cancel outgoing faxes before they are transmitted, or cancel incoming faxes

before they ﬁnish printing.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 96

Menu item Description

Caller ID

O

On*

Alternate

Show the telephone number of the person sending the fax.

Fax Number Masking

O*

From Left

From Right

Specify the format for masking an outgoing fax number.

Digits to Mask

0–58 (0*)

Specify the number of digits to mask in an outgoing fax number.

Enable Line Connected

Detection

O

On*

Determine whether a telephone line is connected to the printer.

Notes:

•Detection takes place when turning on the printer and before each call.

•This menu item does not appear if Fax Transport is set to T.38.

Enable Line In Wrong Jack

Detection

O*

Determine whether a telephone line is connected to the correct port on the

printer.

Notes:

•Detection takes place when turning on the printer and before each call.

•This menu item does not appear if Fax Transport is set to T.38.

Enable Extension in Use

Support

O

On*

Determine whether a telephone line is used by another device such as another

phone on the same line.

Notes:

•This menu item is monitored continuously after turning on the printer.

•This menu item does not appear if Fax Transport is set to T.38.

Optimize Fax Compatibility Conﬁgure the printer fax functionality for optimal compatibility with other fax

machines.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Send Settings

Menu item Description

Resolution

Standard*

Fine

Super Fine

Ultra Fine

Set the resolution of the scanned image.

Note: A higher resolution increases fax transmission time and requires higher

memory.

Original Size

[List of paper sizes]

Specify the size of the original document.

Note: Mixed Sizes is the U.S. factory default setting. A4 is the international

factory default setting.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 97

Menu item Description

Orientation

Portrait*

Landscape

Specify the orientation of the original document.

Sides

O*

Long Edge

Short Edge

Specify the page orientation of text and graphics when scanning a two‑sided

document.

Content Type

Text*

Text/Photo

Photo

Graphics

Improve the output result based on the content of the original document.

Content Source

Black and White Laser*

Color Laser

Inkjet

Photo/Film

Magazine

Newspaper

Press

Other

Improve the output result based on the source of the original document.

Darkness

‑4 to 4 (0*)

Adjust the darkness of the scanned image.

Behind a PABX

O*

Set the printer to dial a fax number without waiting to recognize the dial tone.

Note: Private Automated Branch Exchange (PABX) is a telephone network that

allows a single access number to oer multiple lines to outside callers.

Dial Mode

Tone*

Pulse

Specify the dial mode for incoming or outgoing faxes.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Balance

‑4 to 4 (0*)

Adjust the amount of toner used for each color.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 98

Menu item Description

Color Dropout

None*

Red

Green

Blue

Default Red Threshold

0–255 (128*)

Default Green Threshold

0–255 (128*)

Default Blue Threshold

0–255 (128*)

Specify which color to drop during scanning, and adjust the dropout setting for

that color.

Contrast

Best for Content*

Set the contrast of the output.

Background Removal

Background Detection

Content‑based*

Fixed

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Note: If you want to remove the background color from the original document,

then set Background Detection to Content-based. If you want to remove

image noise from a photo, then set Background Detection to Fixed.

Mirror Image

O*

Create a mirror image of the original document.

Negative Image

O*

Create a negative image of the original document.

Shadow Detail

‑4 to 4 (0*)

Adjust the amount of shadow detail visible on a scanned image.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Sharpness

1–5 (3*)

Adjust the sharpness of the scanned image.

Temperature

‑4 to 4 (0*)

Specify whether to generate a cooler or warmer output.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 99

Admin Controls

Menu item Description

Automatic Redial

0–9 (5*)

Adjust the number of redial attempts based on the activity levels of recipient fax

machines.

Redial Frequency

1–200 minutes (3*)

Increase the time between redial attempts to increase the chance of sending

fax successfully.

Enable ECM

O

On*

Activate Error Correction Mode (ECM) for fax jobs.

Note: ECM detects and corrects errors in the fax transmission process that are

caused by telephone line noise and poor signal strength.

Enable Fax Scans

O

On*

Fax documents that are scanned at the printer.

Driver to Fax

O

On*

Allow the print driver to send fax.

Allow Save as Shortcut

O

On*

Save fax numbers as shortcuts in the printer.

Max Speed

33600*

14400

9600

4800

2400

Set the maximum speed for sending fax.

Custom Job Scanning

O*

Turn on scanning of custom jobs by default.

Note: This menu item appears only when a hard disk is installed.

Scan Preview

O*

Show a preview of the scan on the display.

Note: This menu item appears only when a hard disk is installed.

Enable Color Fax Scans

O by default*

On by default

Never use

Always use

Enable color scans for fax.

Auto Convert Color Faxes to

Mono Faxes

O

On*

Convert all outgoing color faxes to black and white.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 100

Menu item Description

Conﬁrm Fax Number

O*

Ask the user to conﬁrm the fax number.

Dial Preﬁx Set a dialing preﬁx.

Dialing Preﬁx Rules

Preﬁx Rule [x]

Establish a dialing preﬁx rule.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Receive Settings

Menu item Description

Fax Job Waiting

None*

Toner

Toner and Supplies

Remove fax jobs that request speciﬁc unavailable resources from the print

queue.

Note: This menu item appears only when a printer hard disk is installed.

Rings to Answer

1–25 (3*)

Set the number of rings for incoming fax.

Auto Reduction

O

On*

Scale incoming fax to ﬁt on the page.

Paper Source

Tray [x]

Multipurpose Feeder

Auto*

Set the paper source for printing incoming fax.

Sides

O*

Print on both sides of the paper.

Separator Sheets

None*

Before Job

After Job

Specify whether to insert blank separator sheets when printing.

Separator Sheet Source

Tray [x] (1*)

Multipurpose Feeder

Specify the paper source for the separator sheet.

Output Bin

Standard Bin

Specify the output bin for received faxes.

Fax Footer

O*

Print the transmission information at the bottom of each page from a received

fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 101

Menu item Description

Fax Footer Time Stamp

Receive*

Print the time stamp at the bottom of each page from a received fax.

Holding Faxes

Held Fax Mode

O*

Always On

Manual

Scheduled

Hold received faxes from printing until they are released.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Enable Fax Receive

O

On*

Set the printer to receive fax.

Enable Caller ID

O

On*

Show the number that is sending the incoming fax.

Block No Name Fax

O*

Block incoming faxes sent from devices with no station ID or fax ID speciﬁed.

Banned Fax List

Add Banned Fax

Specify the phone numbers that you want to block.

Answer On

All Rings*

Single Ring Only

Double Ring Only

Triple Ring Only

Single or Double Rings Only

Single or Triple Rings Only

Double or Triple Rings Only

Set a distinctive ring pattern for incoming fax.

Auto Answer

O

On*

Set the printer to receive fax automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 102

Menu item Description

Manual Answer Code

0–9 (9*)

Manually enter a code on the telephone number pad to begin receiving fax.

Notes:

•This menu item appears only when the printer shares a line with a

telephone.

•This menu item appears only when you set the printer to receive fax

manually.

Fax Forwarding

Print*

Print and Forward

Forward

Specify how to forward received fax.

Forward to

Destination [x]

Type

Shortcut Number

Specify where to forward received fax.

Conﬁrmation E‑mail Send a conﬁrmation e‑mail when fax forwarding is successful.

Note: The e‑mail is sent only when forwarding to FTP or Network Share

destinations.

Max Speed

33600*

14400

9600

4800

2400

Set the maximum speed for transmitting fax.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 103

Fax Cover Page

Menu item Description

Fax Cover Page

O by Default*

On by Default

Never Use

Always Use

Conﬁgure the settings for the fax cover page.

Include To ﬁeld

O*

Include From ﬁeld

O*

From

Include Message Field

O*

Message:

Include Logo

O*

Include Footer [x]

O*

Footer [x]

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Log Settings

Menu item Description

Transmission Log

Print log*

Do Not Print Log

Print Only For Error

Print a log for successful fax transmission or transmission error.

Receive Error Log

Print Never*

Print on Error

Print a log for fax‑receive failures.

Auto Print Logs

On*

O

Print all fax activity.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 104

Menu item Description

Log Paper Source

Tray [x] (1*)

Multipurpose Feeder

Specify the paper source for printing logs.

Logs Display

Remote Fax Name*

Dialed Number

Identify the sender by remote fax name or fax number.

Enable Job Log

On*

O

View a summary of all fax jobs.

Enable Call Log

On*

O

View a summary of fax dialing history.

Log Output Bin

Standard Bin*

Bin [x]

Specify the output bin for printed logs.

Note: An asterisk (*) next to a value indicates the factory default setting.

Speaker Settings

Menu item Description

Speaker Mode

Always O

Always On

On until Connected*

Set the fax speaker mode.

Speaker Volume

Low*

High

Adjust the fax speaker volume.

Ringer Volume

O

On*

Enable the ringer volume.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Server Setup

General Fax Settings

Menu item Description

To F or mat Specify a fax recipient.

Note: If you want to use the fax number, then type the number sign (#) before

a number.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 105

Menu item Description

Reply Address Specify a reply address for sending fax.

Subject Specify the fax subject and message.

Message

Enable analog receive

O*

Set the printer to receive analog faxes.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Server E‑mail Settings

Menu item Description

Primary SMTP Gateway Type the IP address or host name of the primary Simple Mail Transfer Protocol

(SMTP) server for sending e-mail.

Primary SMTP Gateway Port

1–65535 (25*)

Enter the port number of the primary SMTP server.

Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP

server.

Secondary SMTP Gateway Port

1–65535 (25*)

Enter the server port number of your secondary or backup SMTP server.

SMTP Timeout

5–30 (30*)

Set the time before the printer times out if the SMTP server does not respond.

Reply Address Specify a reply address for sending fax.

Always use SMTP default Reply

Address

O

On*

Specify the SMTP reply address for sending fax.

Use SSL/TLS

Disabled*

Negotiate

Required

Specify whether to send fax using an encrypted link.

Require Trusted Certiﬁcate

O

On*

Specify a trusted certiﬁcate when accessing the SMTP server.

SMTP Server Authentication

No authentication required*

NTLM

CRAM‑MD5

Digest‑MD5

Kerberos 5

Set the authentication type for the SMTP server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 106

Menu item Description

Device‑Initiated E‑mail

None*

Use Device SMTP Credentials

Specify whether credentials are required for device‑initiated e‑mail.

User‑Initiated E‑mail

None*

Use Device SMTP Credentials

Use Session User ID and

Password

Use Session E‑mail address

and Password

Prompt user

Specify whether credentials are required for user‑initiated e‑mail.

Use Active Directory Device

Credentials

O

On*

Enable user credentials and group destinations to connect to the SMTP server.

Device Userid Specify the user ID and password to connect to the SMTP server.

Device Password

Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.

NTLM Domain Specify the domain name for the NTLM security protocol.

Disable "SMTP server not set

up" error

O*

Hide the “SMTP server not set up” error message.

Note: An asterisk (*) next to a value indicates the factory default setting.

Fax Server Scan Settings

Menu item Description

Image Format

TIFF (.tif)

PDF (.pdf)*

XPS (.xps)

TXT (.txt)

RTF (.rtf)

DOCX (.docx)

Specify the ﬁle format for the scanned image.

Content Type

Text

Text/Photo*

Photo

Graphics

Improve the output result based on the content of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 107

Menu item Description

Content Source

Black and White Laser

Color Laser*

Inkjet

Photo/Film

Magazine

Newspaper

Press

Other

Improve the output result based on the source of the original document.

Fax Resolution

Standard*

Fine

Super Fine

Ultra Fine

Set the fax resolution.

Darkness

1–9 (5*)

Set the darkness of the output.

Orientation

Portrait*

Landscape

Specify the orientation of text and graphics on the page.

Original Size

[List of paper sizes]

Set the paper size of the original document.

Notes:

•Mixed Sizes is the U.S. factory default setting. A4 is the international

factory default setting.

•This setting may vary depending on your printer model.

Use Multi‑Page TIFF

O

On*

Choose between single‑ and multiple‑page TIFF ﬁles.

Note: An asterisk (*) next to a value indicates the factory default setting.

E-mail

E‑mail Setup

Menu item Description

Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-

mail.

Primary SMTP Gateway Port

1–65535 (25*)

Enter the port number of the primary SMTP server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 108

Menu item Description

Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP

server.

Secondary SMTP Gateway Port

1–65535 (25*)

Enter the server port number of your secondary or backup SMTP server.

SMTP Timeout

5–30 seconds (30*)

Set the time before the printer times out if the SMTP server does not respond.

Reply Address Specify a reply address in the e‑mail.

Always use SMTP default Reply

Address

On*

O

Always use the default reply address in the SMTP server.

Use SSL/TLS

Disabled*

Negotiate

Required

Specify whether to send e‑mail using an encrypted link.

Require Trusted Certiﬁcate

O

On*

Require a trusted certiﬁcate when accessing the SMTP server.

SMTP Server Authentication

No authentication required*

NTLM

CRAM‑MD5

Digest‑MD5

Kerberos 5

Set the authentication type for the SMTP server.

Device‑Initiated E‑mail

None*

Use Device SMTP Credentials

Specify whether credentials are required for device‑initiated e‑mail.

User‑Initiated E‑mail

None*

Use Device SMTP Credentials

Use Session User ID and

Password

Use Session E‑mail address

and Password

Prompt user

Specify whether credentials are required for user‑initiated e‑mail.

Use Active Directory Device

Credentials

O

On*

Enable user credentials and group designations to connect to the SMTP server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 109

Menu item Description

Device Userid Specify the user ID and password to connect to the SMTP server.

Device Password

Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.

NTLM Domain Specify the domain name for the NTLM security protocol.

Disable "SMTP server not set

up" error

O*

Hide the “SMTP server not set up” error message.

Note: An asterisk (*) next to a value indicates the factory default setting.

E‑mail Defaults

Menu item Description

Subject Specify the e‑mail subject and message.

Message

File Name Specify the ﬁle name for the scanned image.

Format

PDF (.pdf)*

TIFF (.tif)

JPEG (.jpg)

XPS (.xps)

TXT (.txt)

RTF (.rtf)

DOC (.docx)

Specify the ﬁle format for the scanned image.

Global OCR Settings

Recognized Languages

Auto Rotate

Despeckle

Auto Contrast Enhance

Conﬁgure the settings for optical character recognition (OCR).

Note: This menu item appears only if you have purchased and installed an

OCR solution.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 110

Menu item Description

PDF Settings

PDF Version

1.3

1.4

1.5*

1.6

1.7

Archival Version

A‑1a*

A‑1b

Highly Compressed

O*

Secure

O*

Searchable

O*

Archival (PDF/A)

O*

Set the PDF format of the scanned image.

Content Type

Text

Text/Photo*

Photo

Graphics

Improve the output result based on the content of the original document.

Content Source

Black and White Laser*

Color Laser

Inkjet

Photo/Film

Magazine

Newspaper

Press

Other

Improve the output result based on the original document.

Color

Black and White

Gray

Color*

Auto

Specify the color when scanning an image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 111

Menu item Description

Resolution

75 dpi

150 dpi*

200 dpi

300 dpi

400 dpi

600 dpi

Set the resolution of the scanned image.

Darkness

-4 to 4 (0*)

Adjust the darkness of the scanned image.

Orientation

Portrait*

Landscape

Specify the orientation of text and graphics on the page.

Original Size

[List of paper sizes]

Set the paper size of the original document.

Note: Mixed Sizes is the factory default setting.

Sides

O*

Long Edge

Short Edge

Specify the page orientation of text and graphics when scanning a two‑sided

document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Balance

-4 to 4 (0*)

Adjust the amount of toner being used for each color.

Color Dropout

None*

Red

Green

Blue

Default Red Threshold

0–255 (128*)

Default Green Threshold

0–255 (128*)

Default Blue Threshold

0–255 (128*)

Specify which color to drop during scanning, and adjust the dropout setting for

that color.

Auto Color Detect

Color Sensitivity

1–9 (5*)

Area Sensitivity

1–9 (5*)

Set the amount of color that the printer detects from the original document.

Note: This menu item appears only when Color is set to Auto.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 112

Menu item Description

JPEG Quality

Best for content*

5–95

Set the quality of a JPEG‑format scanned image.

Notes:

•5 reduces the ﬁle size, but lessens the image quality.

•95 provides the best image quality, but produces a large ﬁle size.

Contrast

Best for content*

Specify the contrast of the output.

Background Removal

Background Detection

Content‑based*

Fixed

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Note: If you want to remove the background color from the original

document, then set Background Detection to Content-based. If you want to

remove image noise from a photo, then set Background Detection to Fixed.

Mirror Image

O*

Create a mirror image of the original document.

Negative Image

O*

Create a negative image of the original document.

Shadow Detail

‑4 to 4 (0*)

Adjust the amount of shadow detail visible on a scanned image.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Sharpness

1–5 (3*)

Adjust the sharpness of a scanned image.

Temperature

‑4 to 4 (0*)

Specify whether to generate a cooler or warmer output.

Blank Pages

Blank Page Removal

Blank Page Sensitivity

Specify whether to include blank pages.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 113

Admin Controls

Menu item Description

Max E‑mail Size

0–65535 (0*)

Set the allowable ﬁle size for each e‑mail.

Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its

allowable ﬁle size.

Note: You can type up to 1024 characters.

Limit Destinations Limit sending of e‑mail only to the speciﬁed list of domain names.

Note: Use a comma to separate each domain.

Send Me a Copy

Never appears*

On by Default

O by Default

Always On

Send a copy of the e‑mail to yourself.

Limit E‑mail Recipients

O*

Limit the number of e‑mail recipients.

Use cc:/bcc:

O*

Enable carbon copy and blind carbon copy in e‑mail.

Use Multi‑Page TIFF

On*

O

Choose between single- and multiple‑page TIFF ﬁles.

TIFF Compression

LZW*

JPEG

Set a compression option for TIFF ﬁles.

Text Default

5–95 (75*)

Set the quality of text on a scanned image.

Text/Photo De faul t

5–95 (75*)

Set the quality of text or photo on a scanned image.

Photo Default

5–95 (50*)

Set the quality of a photo on a scanned image.

E‑mail Bit Depth

1 bit

8 bit*

Enable the Text/Photo mode to produce smaller ﬁle sizes by using 1‑bit image.

Note: This menu item appears only when Color is set to Gray.

Transmission Log

Print log*

Do Not Print Log

Print Only For Error

Print a log for successful e‑mail transmission.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 114

Menu item Description

Log Paper Source

Tray [x] (1*)

Multipurpose Feeder

Specify the paper source for printing logs.

Custom Job Scanning

O*

Turn on scanning of custom jobs by default.

Note: This menu item appears only when a hard disk is installed.

Scan Preview

O

On*

Show the scan preview on the display.

Note: This menu item appears only when a printer hard disk is installed.

Allow Save as Shortcut

O

On*

Save e-mail addresses as shortcuts.

Note: When set to O, the Save As Shortcut button does not appear on the

e-mail Destination screen.

E‑mail Images Sent As

Attachment*

Web Link

Specify how to send the images in e‑mail.

Reset E-mail Information After

Sending

O

On*

Restore the default e-mail information after sending an e-mail.

Note: An asterisk (*) next to a value indicates the factory default setting.

Web Link Setup

Menu item Description

Server Set the printer to send e‑mail as a web link.

Password

Path

File Name

Web Link

Understanding the printer menus 115

FTP

FTP Defaults

Menu item Description

Format

PDF (.pdf)*

TIFF (.tif)

JPEG (.jpg)

XPS (.xps)

TXT (.txt)

RTF (.rtf)

DOCX (.docx)

Specify the ﬁle format for the scanned image.

Note: The menu items may vary depending on your printer model.

Global OCR Settings

Recognized Languages

Auto Rotate

Despeckle

Auto Contrast Enhance

Conﬁgure the settings for optical character recognition (OCR).

Note: This menu appears only if you have purchased and installed an OCR

solution.

PDF Settings

PDF Version

1.3

1.4

1.5*

1.6

1.7

Archival Version

A‑1a*

A‑1b

Secure

O*

Archival (PDF/A)

O*

Set the PDF format for the scanned image.

Content Type

Text

Text/Photo*

Graphics

Photo

Improve the output result based on the content of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 116

Menu item Description

Content Source

Black and White Laser

Color Laser*

Inkjet

Photo/Film

Magazine

Newspaper

Press

Other

Improve the output result based on the source of the original document.

Color

Black and White

Gray

Color*

Auto

Specify the color when scanning an image.

Resolution

75 dpi

150 dpi*

200 dpi

300 dpi

400 dpi

600 dpi

Set the resolution of the scanned image.

Darkness

-4 to 4 (0*)

Adjust the darkness of the scanned image.

Orientation

Portrait*

Landscape

Specify the orientation of text and graphics on the page.

Original Size

[List of paper sizes]

Set the paper size of the original document.

Notes:

•Letter is the U.S. factory default setting. A4 is the international factory

default setting.

•The menu items may vary depending on your printer model.

Sides

O*

Long Edge

Short Edge

Specify the page orientation of text and graphics when scanning a two‑sided

document.

File Name Specify the ﬁle name of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 117

Advanced Imaging

Menu item Description

Color Balance

-4 to 4 (0*)

Adjust the amount of toner used for each color in scan output.

Color Dropout

None*

Red

Green

Blue

Default Red Threshold

0–255 (128*)

Default Green Threshold

0–255 (128*)

Default Blue Threshold

0–255 (128*)

Specify which color to drop during scanning, and adjust the dropout setting for

that color.

Auto Color Detect

Color Sensitivity

1–9 (5*)

Area Sensitivity

1–9 (5*)

Set the amount of color that the printer detects from the original document.

Note: This menu item appears only when Color is set to Auto.

JPEG Quality

Best for content*

5–95

Set the quality of a JPEG‑format image.

Notes:

•5 reduces the ﬁle size, but lessens the image quality.

•90 provides the best image quality, but produces a large ﬁle size.

Contrast

Best for content*

Specify the contrast of the output.

Background Removal

Background Detection

Content‑based*

Fixed

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Note: If you want to remove the background color from the original

document, then set Background Detection to Content-based. If you want to

remove image noise from a photo, then set Background Detection to Fixed.

Mirror Image

O*

Create a mirror image of the original document.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 118

Menu item Description

Negative Image

O*

Create a negative image of the original document.

Shadow Detail

‑4 to 4 (0*)

Adjust the amount of shadow detail visible on a scanned image.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Sharpness

1–5 (3*)

Adjust the sharpness of a scanned image.

Temperature

‑4 to 4 (0*)

Specify whether to generate a cooler or warmer output.

Blank Pages

Blank Page Removal

Blank Page Sensitivity

Specify whether to include blank pages.

Note: An asterisk (*) next to a value indicates the factory default setting.

Admin Controls

Menu item Description

Text Default

5–95 (75*)

Set the quality of text on a scanned image.

Text/Photo De faul t

5–95 (75*)

Set the quality of text or photo image on a scanned image.

Photo Default

5–95 (50*)

Set the quality of a photo image on a scanned image.

Use Multi‑Page TIFF

On*

O

Choose between single- and multiple‑page TIFF ﬁles.

TIFF Compression

LZW*

JPEG

Set a compression option for TIFF ﬁles.

Transmission Log

Print Log*

Do Not Print Log

Print Only For Error

Print a log for successful FTP scan transmission.

Log Paper Source

Tray [x] (1*)

Multipurpose Feeder

Specify the paper source for printing FTP logs.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 119

Menu item Description

FTP Bit Depth

1 bit

8 bit*

Enable the Text/Photo mode to have smaller ﬁle sizes by using 1‑bit image.

Note: This menu item appears only when Color is set to Gray.

Custom Job Scanning

O*

Turn on scanning of custom jobs by default.

Note: This menu item appears only when a hard disk is installed.

Scan Preview

O

On*

Show a preview of the scan on the display.

Note: This menu item appears only when a hard disk is installed.

Allow Save as Shortcut

O

On*

Save custom FTP settings as shortcuts.

Note: An asterisk (*) next to a value indicates the factory default setting.

USB Drive

Flash Drive Scan

Menu item Description

Format

PDF (.pdf)*

TIFF (.tif)

JPEG (.jpg)

XPS (.xps)

Specify the ﬁle format for the scanned image.

Note: The settings may vary depending on your printer model.

Global OCR Settings

Recognized Languages

Auto Rotate

Despeckle

Auto Contrast Enhance

Conﬁgure the settings for optical character recognition (OCR).

Note: This menu appears only if you have purchased and installed an OCR

solution.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 120

Menu item Description

PDF Settings

PDF Version

1.3

1.4

1.5*

1.6

1.7

Archival Version

A‑1a*

A‑1b

Secure

O*

Archival (PDF/A)

O*

Set the PDF format for the scanned image.

Content Type

Text

Text/Photo*

Graphics

Photo

Improve the output result based on the content of the original document.

Content Source

Black and White Laser

Color Laser*

Inkjet

Photo/Film

Magazine

Newspaper

Press

Other

Improve the output result based on the source of the original document.

Color

Black and White

Gray

Color*

Auto

Specify the color when scanning an image.

Resolution

75 dpi

150 dpi*

200 dpi

300 dpi

400 dpi

600 dpi

Set the resolution of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 121

Menu item Description

Darkness

1–9 (5*)

Adjust the darkness of the scanned image.

Orientation

Portrait*

Landscape

Specify the orientation of text and graphics on the page.

Original Size

[List of paper sizes]

Set the paper size of the original document.

Notes:

•Letter is the U.S. factory default setting. A4 is the international factory

default setting.

•This menu item may vary depending on your printer model.

Sides

O*

Long edge

Short edge

Specify the page orientation of text and graphics when scanning a two‑sided

document.

File Name Specify the ﬁle name of the scanned image.

Note: An asterisk (*) next to a value indicates the factory default setting.

Advanced Imaging

Menu item Description

Color Balance Adjust the amount of toner used for each color.

Color Dropout

None*

Red

Green

Blue

Default Red Threshold

0–255 (128*)

Default Green Threshold

0–255 (128*)

Default Blue Threshold

0–255 (128*)

Specify which color to drop during scanning, and adjust the dropout setting for

that color.

Auto Color Detect

Color Sensitivity

1–9 (5*)

Area Sensitivity

1–9 (5*)

Set the amount of color that the printer detects from the original document.

Note: This menu item appears only when Color is set to Auto.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 122

Menu item Description

JPEG Quality

Best for content*

5–95

Set the quality of a JPEG‑format image.

Notes:

•5 reduces the ﬁle size, but lessens the image quality.

•90 provides the best image quality, but produces a large ﬁle size.

Contrast

Best for content*

Specify the contrast of the output.

Background Removal

Background Detection

Content‑based*

Fixed

Level

‑4 to 4 (0*)

Adjust the amount of background visible on a scanned image.

Note: If you want to remove the background color from the original

document, then set Background Detection to Content-based. If you want to

remove image noise from a photo, then set Background Detection to Fixed.

Mirror Image

O*

Create a mirror image of the original document.

Negative Image

O*

Create a negative image of the original document.

Shadow Detail

‑4 to 4 (0*)

Adjust the amount of shadow detail visible on a scanned image.

Scan Edge to Edge

O*

Allow edge‑to‑edge scanning of the original document.

Sharpness

1–5 (3*)

Adjust the sharpness of a scanned image.

Temperature

‑4 to 4 (0*)

Specify whether to generate a cooler or warmer output.

Blank Pages

Blank Page Removal

Blank Page Sensitivity

Specify whether to include blank pages.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 123

Admin Controls

Menu item Description

Text Default

5–95 (75*)

Set the quality of text on a scanned image.

Text/Photo De faul t

5–95 (75*)

Set the quality of text or photo on a scanned image.

Photo Default

5–95 (75*)

Set the quality of a photo on a scanned image.

Use Multi‑Page TIFF

On*

O

Choose between single- and multiple‑page TIFF ﬁles.

TIFF Compression

LZW*

JPEG

Set the compression for TIFF ﬁles.

Scan Bit Depth

1 bit

8 bit*

Enable the Text/Photo mode to have smaller ﬁle sizes by using 1‑bit image.

Note: This menu item appears only when Color is set to Gray.

Custom Job Scanning

O*

Turn on scanning of custom jobs by default.

Note: This menu item appears only when a hard disk is installed.

Scan Preview

O

On*

Show a preview of the scan on the display.

Note: This menu item appears only when a hard disk is installed.

Note: An asterisk (*) next to a value indicates the factory default setting.

Flash Drive Print

Menu item Description

Number of Copies

1–9999 (1*)

Set the number of copies.

Paper Source

Tray [x] (1*)

Multipurpose Feeder

Manual Paper

Manual Envelope

Set the paper source for the print job.

Collate

(1,1,1)(2,2,2)

(1,2,3)(1,2,3)*

Print multiple copies in sequence.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 124

Menu item Description

Sides

1‑Sided*

2‑Sided

Specify whether to print on one side or two sides of the paper.

Flip Style

Long Edge*

Short Edge

Determine which side of the paper (long edge or short edge) is bound when

performing two‑sided printing.

Note: Depending on the option selected, the printer automatically osets each

printed information of the page to bind the job correctly.

Pages per Side

O*

[n] pages per side

Print multiple page images on one side of a sheet of paper.

Pages per Side Ordering

Horizontal*

Reverse Horizontal

Reverse Vertical

Vertical

Specify the positioning of multiple page images when using Pages per Side.

Note: The positioning depends on the number of page images and their page

orientation.

Pages per Side Orientation

Auto*

Landscape

Portrait

Specify the orientation of a multiple‑page document when using Pages per Side.

Pages per Side Border

None*

Solid

Print a border around each page image when using Pages per Side.

Separator Sheets

O*

Between Copies

Between Jobs

Between Pages

Specify whether to insert blank separator sheets when printing.

Separator Sheet Source

Tray [x] (1*)

Multipurpose Feeder

Specify the paper source for the separator sheet.

Note: For Multipurpose Feeder to appear, set Conﬁgure MP to Cassette from the

Paper menu.

Blank Pages

Do Not Print*

Specify whether to print blank pages in a print job.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 125

Network/Ports

Network Overview

Menu item Description

Active Adapter

Auto*

[List of network cards]

Specify how a network is connected.

Network Status Show the printer network status and connectivity settings.

Display Network Status on

Printer

O

On*

Show the network status on the display.

Speed, Duplex Show the speed of the currently active network card.

IPv4 Show the IPv4 address.

All IPv6 Addresses Show all IPv6 addresses.

Reset Print Server

Start

Reset all active network connections to the printer.

Note: This setting removes all network conﬁguration settings.

Network Job Timeout

O

On* (90 seconds)

Set the time before the printer cancels a network print job.

Banner Page

O

On*

Print a banner page.

Scan to PC Port Range

9751:12000*

Specify a valid port range for printers that are behind a port blocking ﬁrewall.

Note: An asterisk (*) next to a value indicates the factory default setting.

Wireless

Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless

network adapter.

Menu item Description

Setup Using Mobile App Conﬁgure the Wi‑Fi connection using Lexmark Mobile Assistant.

Understanding the printer menus 126

Menu item Description

Setup On Printer Panel

Choose Network

Add Wi‑Fi Network

Network Name

Network Mode

Infastructure

Wireless Security Mode

Disabled*

WEP

WPA2/WPA - Personal

WPA2 - Personal

802.1x - RADIUS

Conﬁgure the Wi‑Fi connection using the control panel.

Note: 802.1x - RADIUS can be conﬁgured only from the Embedded

Web Server.

Wi‑Fi Protected Setup

WPS Auto Detect

O

On*

Start Push Button Method

Start PIN Method

Establish a Wi‑Fi network and enable network security.

Notes:

•WPS Auto Detect appears only when the Wireless Security

Mode is set to WEP.

•Start Push-Button Method connects the printer to a Wi‑Fi

network when buttons on both the printer and the access point

(wireless router) are pressed within a given time.

•Start PIN Method connects the printer to a Wi‑Fi network when

a PIN on the printer is entered into the wireless settings of the

access point.

Network Mode

BSS Type

Infrastructure*

Specify the network mode.

Enable Wi‑Fi Direct

O*

Enable Wi-Fi Direct‑capable devices to connect directly to the printer.

Compatibility

802.11b/g/n (2.4GHz)*

802.11a/b/g/n/ac (2.4GHz/5GHz)

802.11a/n/ac (5GHz)

Specify the standard for the Wi‑Fi network.

Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) only

appear when a Wi‑Fi option is installed.

Wireless Security Mode

Disabled*

WEP

WPA2/WPA-Personal

WPA2-Personal

802.1x - RADIUS

Set the security mode for connecting the printer to Wi‑Fi devices.

Note: 802.1x - RADIUS can be conﬁgured only from the Embedded

Web Server.

WEP Authentication Mode

Auto*

Open

Shared

Set the type of Wireless Encryption Protocol (WEP) for the printer.

Note: This menu item appears only when the Wireless Security

Mode is set to WEP.

Set WEP Key Specify a WEP password for secure Wi‑Fi connection.

Understanding the printer menus 127

Menu item Description

WPA2/WPA Personal

AES

Enable Wi‑Fi security through Wi-Fi Protected Access (WPA).

Note: This menu item appears only when the Wireless Security

Mode is set to WPA2/WPA-Personal.

Set Pre‑Shared Key Set the password for secure Wi‑Fi connection.

WPA2-Personal

AES

Enable Wi‑Fi security through WPA2.

Note: This menu item appears only when the Wireless Security

Mode is set to WPA2-Personal.

802.1x Encryption Mode

WPA+

WPA2*

Enable Wi‑Fi security through 802.1x standard.

Notes:

•This menu item appears only when the Wireless Security Mode

is set to 802.1x - RADIUS.

•802.1x - RADIUS can be conﬁgured only from the Embedded

Web Server.

IPv4

Enable DHCP

On*

O

Set Static IP Address

IP Address

Netmask

Gateway

Enable and conﬁgure IPv4 settings in the printer.

IPv6

Enable IPv6

On*

O

Enable DHCPv6

O*

Stateless Address Autoconﬁguration

On*

O

DNS Server Address

Manually Assigned IPv6 Address

Manually Assigned IPv6 Router

Address Preﬁx

All IPv6 Addresses

All IPv6 Router Addresses

Enable and conﬁgure IPv6 settings in the printer.

Network Address

UAA

LAA

View the network addresses.

Understanding the printer menus 128

Menu item Description

PCL SmartSwitch

O

On*

Set the printer to switch automatically to PCL emulation when a print

job requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine

incoming data and uses the default printer language speciﬁed in

the Setup menu.

PS SmartSwitch

O

On*

Set the printer to switch automatically to PS emulation when a print

job requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine

incoming data and uses the default printer language speciﬁed in

the Setup menu.

Job Buering

O*

Temporarily store print jobs in the printer hard disk before printing.

Note: This menu item appears only when a hard disk is installed.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

Ethernet

Menu item Description

Network Speed Show the speed of an active network adapter.

IPv4

Enable DHCP

On*

O

Enable Dynamic Host Conﬁguration Protocol (DHCP).

Note: DHCP is a standard protocol that allows a server to dynamically

distribute IP addressing and conﬁguration information to clients.

IPv4

Set Static IP Address

IP Address

Netmask

Gateway

Set the static IP address of your printer.

IPv6

Enable IPv6

O

On*

Enable IPv6 in the printer.

IPv6

Enable DHCPv6

O*

Enable DHCPv6 in the printer.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 129

Menu item Description

IPv6

Stateless Address

Autoconﬁguration

O

On*

Set the network adapter to accept the automatic IPv6 address conﬁguration

entries provided by a router.

IPv6

DNS Server Address

Specify the DNS server address.

IPv6

Manually Assigned IPv6

Address

Assign the IPv6 address.

IPv6

Manually Assigned IPv6 Router

Assign the IPv6 address.

IPv6

Address Preﬁx

0–128 (64*)

Specify the address preﬁx.

IPv6

All IPv6 Addresses

Show all IPv6 addresses.

IPv6

All IPv6 Router Addresses

Show all IPv6 router addresses.

Network Address

UAA

LAA

Show the printer Media Access Control (MAC) addresses: Locally Administered

Address (LAA) and Universally Administered Address (UAA).

Note: You can change the printer LAA manually.

PCL SmartSwitch

O

On*

Set the printer to switch automatically to PCL emulation when a print job

requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

PS SmartSwitch

O

On*

Set the printer to switch automatically to PS emulation when a print job requires

it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

Job Buering

O

On*

Temporarily store jobs on the printer hard disk before printing.

Notes:

•This menu item appears only when a hard disk is installed.

•This menu item appears only in some printer models.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•On processes raw binary PostScript print jobs.

•O ﬁlters print jobs using the standard protocol.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 130

Menu item Description

Energy Ecient Ethernet

O

On*

Reduce power consumption when the printer does not receive data from the

Ethernet network.

Note: An asterisk (*) next to a value indicates the factory default setting.

TCP/IP

Note: This menu appears only in network printers or printers attached to print servers.

Menu item Description

Set Hostname Set the current TCP/IP host name.

Domain Name Set the domain name.

Note: This menu item appears only in some printer models.

Allow DHCP/BOOTP to update

NTP server

O

On*

Allow the DHCP and BOOTP clients to update the NTP settings of the printer.

Zero Conﬁguration Name Specify a service name for the zero conﬁguration network.

Note: This menu item appears only in some printer models.

Enable Auto IP

O

On*

Assign an IP address automatically.

DNS Server Address Specify the current Domain Name System (DNS) server address.

Backup DNS Server Address Specify the backup DNS server addresses.

Backup DNS Server Address 2

Backup DNS Server Address 3

Domain Search Order Specify a list of domain names to locate the printer and its resources that reside

in dierent domains on the network.

Note: This menu item appears only in some printer models.

Enable DDNS

O

On*

Update the Dynamic DNS settings.

DDNS TTL Specify the current DDNS settings.

Default TTL

DDNS Refresh Time

Enable mDNS

O

On*

Update multicast DNS settings.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 131

Menu item Description

WINS Server Address Specify a server address for Windows Internet Name Service (WINS).

Enable BOOTP

O*

Allow the BOOTP to assign a printer IP address.

Restricted Server List Specify an IP address for the TCP connections.

Notes:

•Use a comma to separate each IP address.

•You can add up to 50 IP addresses.

Restricted Server List Options

Block All Ports*

Block Printing Only

Block Printing and HTTP Only

Specify how the IP addresses in the list can access the printer functionality.

MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.

Raw Print Port

1–65535 (9100*)

Specify a raw port number for printers connected on a network.

Outbound Trac Maximum

Speed

O*

Enable the printer maximum transfer rate.

Enhanced TLS Security

O*

Enhance printer privacy and data integrity.

Note: An asterisk (*) next to a value indicates the factory default setting.

SNMP

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

SNMP Versions 1 and 2c

Enabled

O

On*

Allow SNMP Set

O

On*

Enable PPM MIB

O

On*

SNMP Community

Conﬁgure Simple Network Management Protocol (SNMP) versions 1

and 2c to install print drivers and applications.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 132

Menu item Description

SNMP Version 3

Enabled

O

On*

Set Read/Write Credentials

User Name

Password

Set Read‑only Credentials

User Name

Password

Authentication Hash

MD5

SHA1*

Minimum Authentication Level

No Authentication, No Privacy

Authentication, No Privacy

Authentication, Privacy*

Privacy Algorithm

DES

AES‑128*

Conﬁgure SNMP version 3 to install and update the printer security.

Note: An asterisk (*) next to a value indicates the factory default setting.

IPSec

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Enable IPSec

O*

Enable Internet Protocol Security (IPSec).

Base Conﬁguration

Default*

Compatibility

Secure

Set the IPSec base conﬁguration.

Note: This menu item appears only when Enable IPSec is set to

On.

IPSec Device Certiﬁcate Specify an IPSec certiﬁcate.

Note: This menu item appears only when Base Conﬁguration is set

to Compatibility.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 133

Menu item Description

Pre‑Shared Key Authenticated

Connections

Host [x]

Address

Key

Conﬁgure the authenticated connections of the printer.

Note: These menu items appear only when Enable IPSec is set to

On.

Certiﬁcate Authenticated Connections

Host [x] Address[/subnet]

Address[/subnet]

Note: An asterisk (*) next to a value indicates the factory default setting.

802.1x

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

Active

O*

Let the printer join networks that require authentication before

allowing access.

Note: To conﬁgure the settings of this menu item, access the

Embedded Web Server.

Note: An asterisk (*) next to a value indicates the factory default setting.

LPD Conﬁguration

Note: This menu appears only in network printers or printers that are attached to print servers.

Menu item Description

LPD Timeout

0–65535 seconds (90*)

Set the time‑out value to stop the Line Printer Daemon (LPD) server

from waiting indeﬁnitely for hung or invalid print jobs.

LPD Banner Page

O*

Print a banner page for all LPD print jobs.

Note: A banner page is the ﬁrst page of a print job used as a

separator of print jobs and to identify the originator of the print job

request.

LPD Trailer Page

O*

Print a trailer page for all LPD print jobs.

Note: A trailer page is the last page of a print job.

LPD Carriage Return Conversion

O*

Enable carriage return conversion.

Note: Carriage return is a mechanism that commands the printer to

move the position of the cursor to the ﬁrst position on the same

line.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 134

HTTP/FTP Settings

Note: This menu appears only in network printers or printers attached to print servers.

Menu item Description

Enable HTTP Server

O

On*

Access the Embedded Web Server to monitor and manage the printer.

Enable HTTPS

O

On*

Conﬁgure the Hypertext Transfer Protocol Secure (HTTPS) settings.

Enable FTP/TFTP

O

On*

Send ﬁles using FTP.

Local Domains Specify domain names for HTTP and FTP servers.

Note: This menu item appears only in some printer models.

HTTP Proxy IP Address Conﬁgure the HTTP and FTP server settings.

Note: These menu items appear only in some printer models.

FTP Proxy IP Address

HTTP Default IP Port

1–65535 (80*)

HTTPS Device Certiﬁcate

FTP Default IP Port

1–65535 (21*)

Timeout for HTTP/FTP

Requests

1–299 (30*)

Specify the amount of time before the server connection stops.

Retries for HTTP/FTP Requests

1–299 (3*)

Set the number of retries to connect to the HTTP/FTP server.

Note: An asterisk (*) next to a value indicates the factory default setting.

ThinPrint

Menu item Description

Enable ThinPrint

O

On*

Print using ThinPrint.

Port Number

4000–4999 (4000*)

Set the port number for the ThinPrint server.

Bandwidth (bits/sec)

100–1000000 (0*)

Set the speed to transmit data in a ThinPrint environment.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 135

Menu item Description

Packet Size (kbytes)

0–64000 (0*)

Set the packet size for data transmission.

Note: An asterisk (*) next to a value indicates the factory default setting.

USB

Menu item Description

PCL SmartSwitch

O

On*

Set the printer to switch to PCL emulation when a print job received through a

USB port requires it, regardless of the default printer language.

Note: If PCL SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

PS SmartSwitch

O

On*

Set the printer to switch to PS emulation when a print job received through a

USB port requires it, regardless of the default printer language.

Note: If PS SmartSwitch is o, then the printer does not examine incoming

data and uses the default printer language speciﬁed in the Setup menu.

Job Buering

O*

Temporarily store jobs on the printer hard disk before printing.

Note: This menu item appears only when a hard disk installed.

Mac Binary PS

Auto*

O

Set the printer to process Macintosh binary PostScript print jobs.

Notes:

•When set to On, the printer processes raw binary PostScript print jobs

from computers using the Macintosh operating system.

•When set to Auto, the printer processes print jobs from computers using

either Windows or Macintosh operating systems

•When set to O, the printer ﬁlters PostScript print jobs using the standard

protocol.

Enable USB Port

O

On*

Enable the standard USB port.

Note: An asterisk (*) next to a value indicates the factory default setting.

Google Cloud Print

Menu item Description

Registration

Options

Enable Google Cloud Print

O

On*

Print directly from your Google account.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 136

Menu item Description

Options

Enable Local Discovery

O

On*

Allow the registered user and other users on the same subnet to

send jobs to the printer locally.

Options

Enable SSL Peer Veriﬁcation

O

On*

Verify authenticity of the peer certiﬁcate to connect to your Google

account.

Options

Always Print As Image

O*

Enable the Always Print As Image feature.

Note: An asterisk (*) next to a value indicates the factory default setting.

Wi‑Fi Direct

Note: This menu appears only when a direct Wi‑Fi network is the active network.

Menu item Description

SSID Specify the service set identiﬁer (SSID) of the Wi‑Fi network.

Set Preshared Key Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi

connection.

Show PSK on Setup Page

O

On*

Show the PSK on the Network Setup Page.

Group Owner IP Address Specify the IP address of the group owner.

Auto‑Accept Push Button

Requests

O*

Accept requests to connect to the network automatically.

Note: Accepting clients automatically is not secured.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 137

Security

Manage Permissions

Menu item Description

Function Access

Access Address Book in Apps

Modify Address Book

Manage Shortcuts

Create Proﬁles

Manage Bookmarks

Flash Drive Print

Flash Drive Color Printing

Flash Drive Scan

Copy Function

Copy Color Printing

Color Dropout

E‑mail Function

Fax Function

FTP Function

Release Held Faxes

Held Jobs Access

User Proﬁles

Cancel Jobs at the Device

Change Language

Internet Printing Protocol (IPP)

Initiate Scans Remotely

B/W Print

Color Print

Control access to the printer functions.

Administrative Menus

Security Menu

Network/Ports Menu

Paper Menu

Reports Menu

Function Conﬁguration Menus

Supplies Menu

Option Card Menu

SE Menu

Device Menu

Control access to the printer menu settings.

Understanding the printer menus 138

Menu item Description

Device Management

Remote Management

Firmware Updates

Apps Conﬁguration

Operator Panel Lock

Import/Export All Settings

Out of Service Erase

Control access to the printer management options.

Apps

New Apps

Card Copy

Scan Center

Scan Center Custom 1

Scan Center Custom 2

Scan Center Custom 3

Scan Center Custom 4

Scan Center Custom 5

Scan Center Custom 6

Scan Center Custom 7

Scan Center Custom 8

Scan Center Custom 9

Scan Center Custom 10

Forms and Favorites

Control access to printer applications.

Local Accounts

Menu item Description

Manage Groups/Permissions

Add Group

Import Access Controls

Function Access

Administrative Menus

Device Management

Apps

All Users

Import Access Controls

Function Access

Administrative Menus

Device Management

Apps

Admin

Control group or user access to the printer functions, applications, and security

settings.

Understanding the printer menus 139

Menu item Description

Add User

User Name/Password

User Name

Password

Create local accounts to manage access to the printer functions.

User Name/Password Accounts

Add User

User Name Accounts

Add User

Password Accounts

Add User

PIN Accounts

Add User

Schedule USB Devices

Menu item Description

Schedules

Add New Schedule

Schedule access to the USB ports.

Security Audit Log

Menu item Description

Enable Audit

O*

Record the events in the secure audit log and remote syslog.

Enable Remote Syslog

O*

Send audit logs to a remote server.

Remote Syslog Server Specify the remote syslog server.

Remote Syslog Port

1–65535 (514*)

Specify the remote syslog port.

Remote Syslog Method

Normal UDP*

Stunnel

Specify a syslog method to transmit logged events to a remote server.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 140

Menu item Description

Remote Syslog Facility

0 ‑ Kernel Messages

1 ‑ User‑Level Messages

2 ‑ Mail System

3 ‑ System Daemons

4 ‑ Security/Authorization

Messages*

5 ‑ Messages Generated

Internally by Syslogs

6 ‑ Line Printer Subsystem

7 ‑ Network News Subsystem

8 ‑ UUCP Subsystem

9 ‑ Clock Daemon

10 ‑ Security/Authorization

Messages

11 ‑ FTP Daemon

12 ‑ NTP Subsystem

13 ‑ Log Audit

14 ‑ Log Alert

15 ‑ Clock Daemon

16 ‑ Local Use 0 (local0)

17‑ Local Use 1 (local1)

18 ‑ Local Use 2 (local2)

19 ‑ Local Use 3 (local3)

20 ‑ Local Use 4 (local4)

21 ‑ Local Use 5 (local5)

22 ‑ Local Use 6 (local6)

23 ‑ Local Use 7 (local7)

Specify a facility code that the printer uses when sending log events to a remote

server.

Severity of Events to Log

0 ‑ Emergency

1 ‑ Alert

2 ‑ Critical

3 ‑ Error

4 ‑ Warning*

5 ‑ Notice

6 ‑ Informational

7 ‑ Debug

Specify the priority level cuto for logging messages and events.

Remote Syslog Non‑Logged

Events

O*

Send all events, regardless of severity level, to the remote server.

Admin’s E‑mail Address Send e‑mail notiﬁcation of logged events to the administrator.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 141

Menu item Description

E‑mail Log Cleared Alert

O*

Send e‑mail notiﬁcation to the administrator when a log entry is deleted.

E‑mail Log Wrapped Alert

O*

Send e‑mail notiﬁcation to the administrator when the log becomes full and

begins to overwrite the oldest entries.

Log Full Behavior

Wrap Over Older Entries*

E‑mail Log Then Delete All

Entries

Resolve log storage issues when the log ﬁlls its allotted memory.

E‑mail % Full Alert

O*

Send e‑mail notiﬁcation to the administrator when the log ﬁlls its allotted

memory.

% Full Alert Level

1–99 (90*)

E‑mail Log Exported Alert

O*

Send e‑mail notiﬁcation to the administrator when a log is exported.

E‑mail Log Settings Changed

Alert

O*

Send e‑mail notiﬁcation to the administrator when Enable Audit is set.

Log Line Endings

LF (\n)*

CR (\r)

CRLF (\r\n)

Specify how the log ﬁle terminates the end of each line.

Digitally Sign Exports

O*

Add a digital signature to each exported log ﬁle.

Clear Log Delete all audit logs.

Export Log

Syslog (RFC 5424)

Syslog (RFC 3164)

CSV

Export a security log to a ﬂash drive.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 142

Menu item Description

1–10 (3*)

Specify the number of failed login attempts before the user gets locked out.

Failure time frame

1–60 minutes (5*)

Specify the time frame between failed login attempts before the user gets locked out.

Lockout time

1–60 minutes (5*)

Specify the lockout duration.

Web Login Timeout

1–120 minutes (10*)

Specify the delay for a remote login before the user is logged o automatically.

Note: An asterisk (*) next to a value indicates the factory default setting.

Conﬁdential Print Setup

Menu item Description

Max Invalid PIN

2–10

Set the number of times an invalid PIN can be entered.

Notes:

•A value of zero turns o this setting.

•When the limit is reached, the print jobs for that user name and PIN are

deleted.

•This menu item appears only when a hard disk is installed.

Conﬁdential Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time for conﬁdential print jobs.

Notes:

•If this menu item is changed while conﬁdential print jobs reside in the printer

memory or hard disk, then the expiration time for those print jobs does not

change to the new default value.

•If the printer is turned o, then all conﬁdential jobs held in the printer memory

are deleted.

Repeat Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time for a print job that you want to repeat.

Verify Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time that the printer prints a copy for the user to examine its quality,

before printing the remaining copies.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 143

Menu item Description

Reserve Job Expiration

O*

1 Hour

4 Hours

24 Hours

1 Week

Set the expiration time that the printer stores print jobs for printing at a later time.

Require All Jobs to be Held

O*

Set the printer to hold all print jobs.

Note: An asterisk (*) next to a value indicates the factory default setting.

Solutions LDAP Settings

Use To

Follow LDAP Referrals

O*

Search the dierent servers in the domain for the logged-in user account.

LDAP Certiﬁcate Veriﬁcation

No*

Ye s

Enable veriﬁcation of LDAP certiﬁcates.

Disk Encryption

Note: This menu appears only when a printer hard disk is installed.

Menu item Description

Status

Enabled

Disabled

Determine whether Disk Encryption is enabled.

Start encryption Prevent the loss of sensitive data in case the printer or its hard disk is stolen.

Note: Enabling disk encryption erases all contents in the hard disk. If necessary, back up

important data from the printer before starting the encryption.

Erase Temporary Data Files

Menu item Description

Stored in onboard memory

O*

Delete all ﬁles stored on the printer memory.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 144

Menu item Description

Stored on hard disk

1 Pass Erase*

3 Pass Erase

7 Pass Erase

Delete all ﬁles stored on the printer hard disk.

Note: An asterisk (*) next to a value indicates the factory default setting.

Mobile Services Management

Use To

AirPrint

Scan

Fax

Enable functions in the AirPrint software feature.

Miscellaneous

Menu item Description

Protected Features

Show*

Hide

Show all the features that Function Access Control (FAC) protects regardless

of the security permission that the user has.

Note: FAC manages access to speciﬁc menus and functions or disables them

entirely.

Print Permission

O*

Let the user log in before printing.

Default Print Permission Login Set the default login for Print Permission.

Security Reset Jumper

Enable “Guest” access*

No Eect

Specify the eect of using the security reset jumper.

Notes:

•The jumper is located beside a lock icon on the controller board.

•Enable “Guest” access provides full access control to users who are not

logged in.

•No Eect means that the reset has no eect on the printer security

conﬁguration.

Minimum Password Length

0–32 (0*)

Specify the minimum characters that are allowed for a password.

Note: An asterisk (*) next to a value indicates the factory default setting.

Understanding the printer menus 145

Reports

Menu Settings Page

Menu item Description

Menu Settings Page Print a report that contains the printer menus.

Device

Menu item Description

Device Information Print a report that contains information about the printer.

Device Statistics Print a report about printer usage and supply status.

Proﬁle List Print a list of proﬁles that are stored in the printer.

Asset Report Print a report that contains the printer serial number and model name.

Menu item Description

Print Fonts

PCL Fonts

PS Fonts

Print samples and information about the fonts that are available in each printer

language.

Print Directory Print the resources that are stored in the ﬂash drive or printer hard disk.

Note: This menu item appears only when a ﬂash drive or printer hard disk is

installed.

Shortcuts

Menu item Description

All Shortcuts Print a report that lists the shortcuts that are stored in the printer.

Fax Shortcuts

Copy Shortcuts

E‑mail Shortcuts

FTP Shortcuts

Network Folder Shortcuts

Fax

Menu item Description

Fax Job Log Print a report about the last 200 completed fax jobs.

Note: This menu item appears only when Enable Job Log is set to On.

Understanding the printer menus 146

Menu item Description

Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.

Note: This menu item appears only when Enable Job Log is set to On.

Network

Menu item Description

Network Setup Page Print a page that shows the conﬁgured network and wireless settings on the

printer.

Note: This menu item appears only in network printers or printers connected

to print servers.

Help

Menu item Description

Print All Guides Prints all the guides

Connection Guide Provides information about connecting the printer locally (USB) or to a

network

Copy Guide Provides information about making copies and conﬁguring the settings

E‑mail Guide Provides information about sending e‑mails and conﬁguring the settings

Fax Guide Provides information about sending faxes and conﬁguring the settings

FTP Guide Provides information about scanning documents and conﬁguring the settings

Information Guide Provides more information sources about the printer

Media Guide Provides information about loading paper and specialty media

Mono Quality Guide Provides information about mono print quality settings

Moving Guide Provides information about moving, locating, or shipping the printer

Print Quality Guide Provides information about solving print quality issues

Supplies Guide Provides information about ordering supplies

Troubleshooting

Menu item Description

Print Quality Test Pages Print sample pages to identify and correct print quality defects.

Printing the Menu Settings Page

From the home screen, touch Settings > Reports > Menu Settings Page.

Understanding the printer menus 147

Securing the printer

Locating the security slot

The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop

computers in the location shown to secure the printer in place.

Erasing printer memory

To erase volatile memory or buered data in your printer, turn o the printer.

To er a se no n‑volatile memory or individual settings, device and network settings, security settings, and

embedded solutions, do the following:

1From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.

2Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE.

3Follow the instructions on the display.

Erasing printer hard disk memory

1From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.

2Select the Sanitize all information on hard disk check box, and then touch ERASE.

3Follow the instructions on the display.

Note: This process can take from several minutes to more than an hour, making the printer unavailable

for other tasks.

Encrypting the printer hard disk

This process erases all contents in the hard disk. If necessary, back up important data from the printer before

starting the encryption.

1From the home screen, touch Settings > Security > Disk Encryption > Start encryption.

2Follow the instructions on the display.

Securing the printer 148

Notes:

•To avoid loss of data, do not turn o the printer during the encryption process.

•This process can take from several minutes to more than an hour, making the printer unavailable for

other tasks.

•After encryption, the printer automatically restarts.

Restoring factory default settings

From the home screen, touch Settings > Device > Restore Factory Defaults > Restore Settings > Restore all

settings > RESTORE > Start.

For more information, see “Erasing printer memory” on page 148.

Statement of Volatility

Type of memory Description

Volatile memory The printer uses standard random access memory (RAM)

to buer temporarily user data during simple print and

copy jobs.

Non-volatile memory The printer may use two forms of non-volatile memory:

EEPROM and NAND (ﬂash memory). Both types are used

to store the operating system, printer settings, network

information, scanner and bookmark settings, and

embedded solutions.

Hard disk memory Some printers may have a hard disk drive installed. The

printer hard disk is designed for printer-speciﬁc

functionality. The hard disk lets the printer retain buered

user data from complex print jobs, form data, and font

data.

Erase the content of any installed printer memory in the following circumstances:

•The printer is decommissioned.

•The printer hard disk is replaced.

•The printer is moved to a dierent department or location.

•The printer is serviced by someone from outside your organization.

•The printer is removed from your premises for service.

•The printer is sold to another organization.

Disposing of a printer hard disk

•Degaussing—Flushes the hard disk with a magnetic ﬁeld that erases stored data

•Crushing—Physically compresses the hard disk to break component parts and render them unreadable

•Milling—Physically shreds the hard disk into small metal bits

Note: To guarantee that all data are completely erased, destroy physically each hard disk where data is

stored.

Securing the printer 149

Maintaining the printer

Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and

supplies, may cause damage to your printer.

Adjusting the speaker volume

Adjusting the default internal speaker volume

The speaker volume will reset to default value after the session is logged out, when the printer wakes from

Sleep or Hibernate mode, or after a power‑on reset.

1From the control panel, navigate to:

Settings > Device > Preferences > Audio Feedback

2Select the volume.

Note: If Quiet Mode is enabled, then audible alerts are turned o.

Conﬁguring the fax speaker settings

Note: This feature is available only in some printer models.

1From the home screen, select Settings > Fax > Analog Fax Setup > Speaker Settings.

2Do the following:

•Set the Speaker Mode to Always On.

•Set the Speaker Volume to High.

•Activate the Ringer Volume.

Networking

Connecting the printer to a Wi‑Fi network

1From the home screen, touch Settings > Network/Ports > Wireless.

2Select Setup On Printer Panel, and then follow the instructions on the display.

Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial setup.

Maintaining the printer 150

Connecting the printer to a wireless network using Wi‑Fi Protected Setup

(WPS)

Before you begin, make sure that:

•The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the

documentation that came with your access point.

•A wireless network adapter is installed in your printer. For more information, see the instructions that came

with the adapter.

Using the Push Button method

1From the control panel, navigate to:

Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start Push Button Method

2Follow the instructions on the display.

Using the personal identiﬁcation number (PIN) method

1From the control panel, navigate to:

Settings > Network/Ports > Wireless > Wi‑Fi Protected Setup > Start PIN Method

2Copy the eight‑digit WPS PIN.

3Open a Web browser, and then type the IP address of your access point in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

4Access the WPS settings. For more information, see the documentation that came with your access

point.

5Enter the eight‑digit PIN, and then save the changes.

Changing the printer port settings after installing an internal solutions port

Notes:

•If the printer has a static IP address, then do not change the conﬁguration.

•If the computers are conﬁgured to use the network name instead of an IP address, then do not change

the conﬁguration.

•If you are adding a wireless internal solutions port (ISP) to a printer previously conﬁgured for an Ethernet

connection, then disconnect the printer from the Ethernet network.

For Windows users

1Open the printers folder.

2From the shortcut menu of the printer with the new ISP, open the printer properties.

3Conﬁgure the port from the list.

Maintaining the printer 151

4Update the IP address.

5Apply the changes.

For Macintosh users

1From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP.

2Type the IP address in the address ﬁeld.

3Apply the changes.

Deactivating the Wi‑Fi network

1From the home screen, touch Settings > Network/Ports > Network Overview > Active Adapter > Standard

Network.

2Follow the instructions on the display.

Setting up serial printing (Windows only)

1Set the parameters in the printer.

aFrom the control panel, navigate to the menu for the port settings.

bLocate the menu for the serial port settings, and then adjust the settings, if necessary.

cApply the changes.

2From your computer, open the printers folder, and then select your printer.

3Open the printer properties, and then select the COM port from the list.

4Set the COM port parameters in Device Manager.

Notes:

•Serial printing reduces printing speed.

•Make sure that the serial cable is connected to the serial port on your printer.

Maintaining the printer 152

Cleaning printer parts

Cleaning the printer

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the

printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before

proceeding.

Notes:

•Perform this task after every few months.

•Damage to the printer caused by improper handling is not covered by the printer warranty.

1Turn o the printer, and then unplug the power cord from the electrical outlet.

2Remove paper from the standard bin and multipurpose feeder.

3Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4Wipe the outside of the printer with a damp, soft, lint‑free cloth.

Notes:

•Do not use household cleaners or detergents, as they may damage the ﬁnish of the printer.

•Make sure that all areas of the printer are dry after cleaning.

5Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

Cleaning the scanner

1Open the scanner cover.

Maintaining the printer 153

2Using a damp, soft, lint-free cloth, wipe the following areas:

•ADF glass

•ADF glass pad

•Scanner glass

•Scanner glass pad

Maintaining the printer 154

3Open door E.

4Using a damp, soft, lint-free cloth, wipe the following areas:

•ADF glass pad in door E

•ADF glass in door E

5Close door E, and then close the scanner cover.

Maintaining the printer 155

Ordering parts and supplies

To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark

authorized supplies dealers in your area. In other countries or regions, go to www.lexmark.com or contact the

place where you purchased the printer.

Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.

Checking the status of parts and supplies

1From the home screen, touch Status/Supplies.

2Select the parts or supplies that you want to check.

Note: You can also access this setting by touching the top section of the home screen.

Using genuine Lexmark parts and supplies

Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party

supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can

also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by

the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver

unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended

life may damage your Lexmark printer or its associated components.

Ordering a toner cartridge

Notes:

•The estimated cartridge yield is based on the ISO/IEC 19752 standard.

•Extremely low print coverage for extended periods of time may negatively aect actual yield.

Return Program toner cartridges

Item United

States and

Canada

European

Economic

Area

Asia Paciﬁc Latin

America

Rest of

Europe,

Middle East,

and Africa

Australia

and New

Zealand

Worldwide

Return

Program

toner

cartridge

58D1000 58D2000 58D3000 58D4000 58D5000 58D6000 58D000G

High yield

Return

Program

toner

cartridge

58D1H00 58D2H00 58D3H00 58D4H00 58D5H00 58D6H00 58D0H0G

1 This toner cartridge is available only for contract‑managed printers. For more information, contact your Lexmark

representative or system administrator.

Maintaining the printer 156

Item United

States and

Canada

European

Economic

Area

Asia Paciﬁc Latin

America

Rest of

Europe,

Middle East,

and Africa

Australia

and New

Zealand

Worldwide

High yield

Corporate

Return

Program

toner

cartridge1

58D1H0E 58D2H0E 58D3H0E 58D4H0E 58D5H0E 58D6H0E N/A

Extra high

yield Return

Program

toner

cartridge

58D1X00 58D2X00 58D3X00 58D4X00 58D5X00 58D6X00 58D0X0G

Extra high

yield

Corporate

Return

Program

toner

cartridge1

58D1X0E 58D2X0E 58D3X0E 58D4X0E 58D5X0E 58D6X0E N/A

Ultra high

yield Return

Program

toner

cartridge

58D1U00 58D2U00 58D3U00 58D4U00 58D5U00 58D6U00 58D0U0G

Ultra high

yield

Corporate

Return

Program

toner

cartridge1

58D1U0E 58D2U0E 58D3U0E 58D4U0E 58D5U0E 58D6U0E N/A

1 This toner cartridge is available only for contract‑managed printers. For more information, contact your Lexmark

representative or system administrator.

XM7355, XM7365, and XM7370 Return Program toner cartridges

Item United States,

Canada, Australia,

and New Zealand

Europe, Middle East,

and Africa

Asia Paciﬁc Latin America

Return Program toner

cartridge

25B30861

25B30902

25B31011

25B31072

25B31211

25B31222

25B31281

25B31292

1 This toner cartridge is supported only in XM7355 and XM7365 printer models.

2 This toner cartridge is supported only in the XM7370 printer model.

Maintaining the printer 157

Regular toner cartridges

Item Worldwide

Ultra high yield toner cartridge 58D0UA0

Ordering an imaging unit

Extremely low print coverage for extended periods of time may cause imaging unit parts to fail before the toner

exhaustion.

Item Lexmark Return Program Corporate Return Program*Regular

Imaging unit 58D0Z00 58D0Z0E 58D0ZA0

* This imaging unit is available only for contract‑managed printers. For more information, contact your Lexmark

representative or system administrator.

Ordering a staple cartridge

Part name Part number

Staple cartridge 35S8500

Ordering a maintenance kit

To identify the supported fuser type, open door A, and then remove the toner cartridge and the imaging unit.

Find the two‑digit fuser type in front of the fuser, for example, 00 or 01.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Notes:

•Using certain types of paper may require more frequent replacement of the maintenance kit.

•The separator assembly, fuser, pick roller assembly, and transfer roller are included in the maintenance

kit and can be ordered individually and replaced if necessary.

•For more information on replacing the maintenance kit, see the documentation that came with the kit.

Return Program fuser maintenance kits

Fuser maintenance kit

type

Part number

Type 00 41X2233

Type 01 41X2234

Type 02 41X2235

Type 03 41X2236

Type 04 41X2237

Type 11 41X2242

Type 13 41X2243

Maintaining the printer 158

Fuser maintenance kit

type

Part number

Type 32 41X2250

Type 33 41X2251

Type 35 41X2252

Type 36 41X2253

Regular fuser maintenance kits

Fuser maintenance kit

type

Part number

Type 05 41X2238

Type 06 41X2239

Type 07 41X2240

Type 08 41X2241

Type 17 41X2244

Type 19 41X2245

Roller maintenance kit

Item Part number

Printer engine roller

maintenance kit

41X2352

Automatic document feeder maintenance kit

Item Part number

ADF maintenance kit 41X2351

Conﬁguring supply notiﬁcations

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Click Settings > Device > Notiﬁcations.

3From the Supplies menu, click Custom Supply Notiﬁcations.

4Select a notiﬁcation for each supply item.

5Apply the changes.

Maintaining the printer 159

Replacing parts and supplies

Replacing the toner cartridge

1Open door A.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

2Remove the used toner cartridge.

3Unpack the new toner cartridge, and then shake it to redistribute the toner.

Maintaining the printer 160

4Insert the new toner cartridge.

5Close the door.

Replacing the imaging unit

1Open door A.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

2Remove the toner cartridge.

Maintaining the printer 161

3Remove the used imaging unit.

4Unpack the new imaging unit, and then shake it to redistribute the toner.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of

future print jobs.

5Remove the packing material.

Maintaining the printer 162

6Insert the new imaging unit.

7Insert the toner cartridge.

8Close the door.

Replacing the fuser

1Open door C.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Maintaining the printer 163

2Unlock the fuser.

3Remove the used fuser.

4Unpack the new fuser.

5Insert the new fuser until it clicks into place.

Maintaining the printer 164

6Lock the fuser.

7Close the door.

Replacing the transfer roller

1Open door A.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

2Remove the toner cartridge.

Maintaining the printer 165

3Remove the imaging unit.

4Remove the used transfer roller.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

5Unpack the new transfer roller.

Maintaining the printer 166

6Insert the new transfer roller until it clicks into place.

7Insert the imaging unit.

8Insert the toner cartridge.

9Close the door.

Replacing the pick roller

1Remove the tray.

Maintaining the printer 167

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

2Remove the used pick roller.

3Unpack the new pick roller.

4Install the new pick roller.

5Insert the tray.

Maintaining the printer 168

Replacing the pick roller in the multipurpose feeder

1Open the multipurpose feeder.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

2Remove the used pick roller.

3Unpack the new pick roller.

Maintaining the printer 169

4Install the new pick roller.

5Close the multipurpose feeder.

Replacing the ADF pick roller

1Turn o the printer.

2Open door D.

Maintaining the printer 170

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

3Remove the ADF pick roller cover.

4Remove the used ADF pick roller.

Maintaining the printer 171

5Unpack the new ADF pick roller.

Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean

hands.

6Insert the new ADF pick roller until it clicks into place.

Maintaining the printer 172

7Insert the ADF pick roller cover until it clicks into place.

8Close the door.

9Turn on the printer.

Replacing the ADF feed roller

1Turn o the printer.

2Open door D.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Maintaining the printer 173

3Remove the ADF pick roller cover.

4Remove the used ADF feed roller.

5Unpack the new ADF feed roller.

Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean

hands.

Maintaining the printer 174

6Insert the new ADF feed roller until it clicks into place.

Maintaining the printer 175

7Insert the ADF pick roller cover until it clicks into place.

8Close the door.

9Turn on the printer.

Replacing the ADF separator roller

1Turn o the printer.

2Open door D.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

Maintaining the printer 176

3Remove the ADF separator roller cover.

4Remove the used ADF separator roller.

5Unpack the new ADF separator roller.

Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean

hands.

Maintaining the printer 177

6Insert the new ADF separator roller until it clicks into place.

7Insert the ADF separator roller cover until it clicks into place.

Maintaining the printer 178

8Close the door.

9Turn on the printer.

Replacing the ADF torque limiter

1Turn o the printer.

2Open door D.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

3Remove the ADF separator roller cover.

4Remove the ADF separator roller.

Maintaining the printer 179

Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean

hands.

5Remove the used ADF torque limiter.

6Unpack the new ADF torque limiter.

Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean

hands.

7Insert the new ADF torque limiter.

Maintaining the printer 180

8Insert the ADF separator roller until it clicks into place.

9Insert the ADF separator roller cover until it clicks into place.

Maintaining the printer 181

10 Close the door.

11 Turn on the printer.

Replacing the staple cartridge in the staple ﬁnisher

1Open door F.

2Remove the staple cartridge holder.

Maintaining the printer 182

3Remove the empty staple cartridge.

4Insert the new staple cartridge.

5Insert the staple cartridge holder.

6Close the door.

Maintaining the printer 183

Replacing the staple cartridge in the staple, hole punch ﬁnisher

1Depending on the staple cartridge to replace, open either door F or door G.

2Remove the staple cartridge holder.

Maintaining the printer 184

3Remove the empty staple cartridge.

4Insert the new staple cartridge.

5Insert the staple cartridge holder.

6Close the door.

Moving the printer

Moving the printer to another location

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or

more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord

provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal

injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn o the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect

them before moving the printer.

Maintaining the printer 185

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over

thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove

the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same

time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the

options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

Note: Damage to the printer caused by improper moving is not covered by the printer warranty.

Shipping the printer

For shipping instructions, go to http://support.lexmark.com or contact customer support.

Saving energy and paper

Setting up power saver modes

Eco‑Mode

1From the home screen, touch Settings > Device > Power Management > Eco‑Mode.

2Select a setting.

Sleep mode

1From the home screen, touch Settings > Device > Power Management > Timeouts > Sleep Mode.

2Enter the number of minutes the printer stays idle before it enters Sleep mode.

Hibernate mode

1From the home screen, touch Settings > Device > Power Management > Timeouts > Hibernate Timeout.

2Select the amount of time before the printer enters hibernate mode.

Notes:

•Make sure to wake the printer from hibernate mode before sending a print job.

•The Embedded Web Server is disabled when the printer is in hibernate mode.

Maintaining the printer 186

Adjusting the brightness of the printer display

1From the home screen, touch Settings > Device > Preferences > Screen Brightness.

2Adjust the setting.

Conserving supplies

•Print on both sides of the paper.

Note: Two-sided printing is the default setting in the print driver.

•Print multiple pages on a single sheet of paper.

•Use the preview feature to see how the document looks like before printing it.

•Print one copy of the document to check its content and format for accuracy.

Recycling

Recycling Lexmark products

To return Lexmark products for recycling:

1Go to www.lexmark.com/recycle.

2Select the product you want to recycle.

Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be

recycled through your local recycling center.

Recycling Lexmark packaging

Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are

transported in the most ecient and environmentally sensitive manner and that there is less packaging to

dispose of. These eciencies result in fewer greenhouse emissions, energy savings, and natural resource

savings. Lexmark also oers recycling of packaging components in some countries or regions. For more

information, go to www.lexmark.com/recycle, and then choose your country or region. Information on available

packaging recycling programs is included with the information on product recycling.

Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your

area.

The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist

in your area.

When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles

the box.

Returning Lexmark cartridges for reuse or recycling

The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse

or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or

demanufactured for recycling. The boxes used to return the cartridges are also recycled.

Maintaining the printer 187

To return Lexmark cartridges for reuse or recycling, do the following:

1Go to www.lexmark.com/recycle.

2Select the product that you want to recycle.

Maintaining the printer 188

Clearing jams

Avoiding jams

Load paper properly

•Make sure that the paper lies ﬂat in the tray.

Correct loading of paper Incorrect loading of paper

•Do not load or remove a tray while the printer is printing.

•Do not load too much paper. Make sure that the stack height is below the maximum paper ﬁll indicator.

•Do not slide paper into the tray. Load paper as shown in the illustration.

•Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or

envelopes.

•Push the tray ﬁrmly into the printer after loading paper.

Use recommended paper

•Use only recommended paper or specialty media.

•Do not load paper that is wrinkled, creased, damp, bent, or curled.

•Flex, fan, and align the paper edges before loading.

Clearing jams 189

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, weights, or types in the same tray.

•Make sure that the paper size and type are set correctly on the computer or printer control panel.

•Store paper according to manufacturer recommendations.

Identifying jam locations

Notes:

•When Jam Assist is set to On, the printer ﬂushes blank pages or pages with partial prints after a jammed

page has been cleared. Check your printed output for blank pages.

•When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Clearing jams 190

Jam locations

1Automatic document feeder

2Standard, ﬁnisher, or output option bin

3Door A

4Multipurpose feeder

5Trays

6Door C

7Finisher or output option rear door

•Door H

•Door N

•Door P

Paper jam in trays

1Remove the tray.

Warning—Potential Damage: A sensor inside the optional tray is easily damaged by static electricity.

Touch a metal surface before removing the jammed paper in the tray.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Insert the tray.

Clearing jams 191

Paper jam in door A

1Open door A.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

2Remove the toner cartridge.

3Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.

Extended exposure to light may cause print quality problems.

Clearing jams 192

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of

future print jobs.

4Pull out the duplex unit.

5Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

6Insert the duplex unit.

Clearing jams 193

7Insert the imaging unit.

8Insert the toner cartridge.

9Close the door.

Paper jam in door C

1Open door C.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

hot component, allow the surface to cool before touching it.

2Remove the jammed paper from any of the following areas:

Note: Make sure that all paper fragments are removed.

Clearing jams 194

•Fuser area

•Below the fuser area

•Duplex area

3Close the door.

Paper jam in the standard bin

Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 195

Paper jam in the multipurpose feeder

1Remove paper from the multipurpose feeder.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Flex, fan, and align the paper edges before loading.

Clearing jams 196

4Reload paper.

Paper jam in the automatic document feeder

1Remove all original documents from the ADF tray.

2Open door D.

Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal

frame of the printer before accessing or touching interior areas of the printer.

3Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

4Close door D.

Clearing jams 197

5Open the scanner cover.

6Open door E.

7Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

8Close door E, and then close the scanner cover.

Clearing jams 198

Paper jam in the 4‑bin mailbox

Paper jam in door N

1Open door N.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Close the door.

Paper jam in the mailbox bin

Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 199

Paper jam in the oset stacker or staple ﬁnisher

Paper jam in door H

1Open door H.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 200

3Close the door.

Paper jam in the oset stacker or staple ﬁnisher bin

Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 201

Paper jam in the staple, hole punch ﬁnisher

Paper jam in door P

1Open door P.

2Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3Close the door.

Paper jam in the staple, hole punch ﬁnisher bin

Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 202

Staple jam in the staple ﬁnisher

1Open door F.

Clearing jams 203

2Remove the staple cartridge holder.

3Remove the loose staples.

Clearing jams 204

4Press the staples against the metal bracket.

Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the

staples near the metal bracket.

5Insert the staple cartridge holder until it clicks into place.

6Close the door.

Clearing jams 205

Staple jam in the staple, hole punch ﬁnisher

1Depending on the staple jam location, open either door F or door G.

2Remove the staple cartridge holder.

Clearing jams 206

3Remove the loose staples.

4Press the staples against the metal bracket.

Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the

staples near the metal bracket.

Clearing jams 207

5Insert the staple cartridge holder until it clicks into place.

6Close the door.

Clearing jams 208

Troubleshooting

Network connection problems

Cannot open Embedded Web Server

Action Yes No

Step 1

Check if you are using a supported browser:

•Internet Explorer® version 11 or later

•Microsoft EdgeTM

•Safari version 6 or later

•Google ChromeTM version 32 or later

•Mozilla Firefox version 24 or later

Is your browser supported?

Go to step 2. Install a supported

browser.

Step 2

Make sure that the printer IP address is correct.

View the printer IP address:

•From the home screen

•From the TCP/IP section in the Network/Ports menu

•By printing a network setup page or menu settings page,

and then ﬁnding the TCP/IP section

Note: An IP address appears as four sets of numbers separated

by periods, such as 123.123.123.123.

Is the printer IP address correct?

Go to step 3. Type the correct

printer IP address in

the address ﬁeld.

Step 3

Check if the printer is on.

Is the printer on?

Go to step 4. Turn on the printer.

Step 4

Check if the network connection is working.

Is the network connection working?

Go to step 5. Contact your

administrator.

Step 5

Make sure that the cable connections to the printer and print server

are secure.

For more information, see the setup documentation that came with

the printer.

Are the cable connections secure?

Go to step 6. Secure the cable

connections.

Troubleshooting 209

Action Yes No

Step 6

Check if the web proxy servers are disabled.

Are the web proxy servers disabled?

Go to step 7. Contact your

administrator.

Step 7

Access the Embedded Web Server.

Did the Embedded Web Server open?

The problem is

solved.

Contact customer

support.

Unable to read ﬂash drive

Action Yes No

Step 1

Check if the printer is not busy processing another print, copy,

scan, or fax job.

Is the printer ready?

Go to step 2. Wait for the printer to

ﬁnish processing the

other job.

Step 2

Check if the ﬂash drive is inserted into the front USB port.

Note: The ﬂash drive does not work when it is inserted into the

rear USB port.

Is the ﬂash drive inserted into the correct port?

Go to step 3. Insert the ﬂash drive

into the correct port.

Step 3

Check if the ﬂash drive is supported. For more information, see

“Supported ﬂash drives and ﬁle types” on page 48.

Is the ﬂash drive supported?

Go to step 4. Insert a supported

ﬂash drive.

Step 4

aCheck if the USB port is enabled. For more information, see

“Enabling the USB port” on page 210.

bRemove, and then insert the ﬂash drive.

Does the printer recognize the ﬂash drive?

The problem is

solved.

Contact customer

support.

Enabling the USB port

From the home screen, touch Settings > Network/Ports > USB > Enable USB Port.

Troubleshooting 210

Checking the printer connectivity

1From the home screen, touch Settings > Reports > Network > Network Setup Page.

2Check the ﬁrst section of the network setup page, and conﬁrm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be

malfunctioning. Contact your administrator for assistance.

Hardware options problems

Cannot detect internal option

Action Yes No

Step 1

Turn o the printer, wait for about 10 seconds, and then turn on the

printer.

Does the internal option operate correctly?

The problem is

solved.

Go to step 2.

Step 2

Print the Menu Settings Page, and then check if the internal option

appears in the Installed Features list.

Is the internal option listed in the menu settings page?

Go to step 4. Go to step 3.

Step 3

Check if the internal option is installed properly into the controller

board.

aTurn o the printer, and then unplug the power cord from the

electrical outlet.

bMake sure that the internal option is installed in the appropriate

connector in the controller board.

cConnect the power cord to the electrical outlet, and then turn

on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre

or electrical shock, connect the power cord to an

appropriately rated and properly grounded electrical outlet

that is near the product and easily accessible.

Does the internal option operate correctly?

The problem is

solved.

Go to step 4.

Troubleshooting 211

Action Yes No

Step 4

aCheck if the internal option is available in the print driver.

Note: If necessary, manually add the internal option in the

print driver to make it available for print jobs. For more

information, see “Adding available options in the print driver”

on page 280.

bResend the print job.

Does the internal option operate correctly?

The problem is

solved.

Contact customer

support.

Defective ﬂash detected

Try one or more of the following:

•Replace the defective ﬂash memory.

•From the printer control panel, select Continue to ignore the message and continue printing.

•Cancel the current print job.

Not enough free space in ﬂash memory for resources

Try one or more of the following:

•From the printer control panel, select Continue to clear the message and continue printing.

•Delete fonts, macros, and other data stored in the ﬂash memory.

•Install ﬂash memory with larger capacity.

Note: Downloaded fonts and macros that are not previously stored in the ﬂash memory are deleted.

Unformatted ﬂash detected

Try one or more of the following:

•From the control panel, select Continue to stop the defragmentation and continue printing.

•Format the ﬂash memory.

Note: If the error message remains, then the ﬂash memory may be defective and needs to be

replaced.

Issues with supplies

Replace cartridge, printer region mismatch

To correct this problem, purchase a cartridge with the correct region that matches the printer region, or

purchase a worldwide cartridge.

•The ﬁrst number in the message after 42 indicates the region of the printer.

•The second number in the message after 42 indicates the region of the cartridge.

Troubleshooting 212

Printer and toner cartridge regions

Region Numeric code

Worldwide or Undeﬁned region 0

North America (United States, Canada) 1

European Economic Area, Western Europe, Nordic countries, Switzerland 2

Asia Paciﬁc 3

Latin America 4

Rest of Europe, Middle East, Africa 5

Australia, New Zealand 6

Invalid region 9

Note: To ﬁnd the region settings of the printer and toner cartridge, print the print quality test pages.

From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.

Non‑Lexmark supply

The printer has detected a non‑Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-

party supplies or parts may aect the performance, reliability, or life of the printer and its imaging

components.

All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable

results if third-party supplies or parts are used. Imaging component usage beyond the intended life may

damage your Lexmark printer or associated components.

Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage.

Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your

printer, from the control panel, press and hold X and # simultaneously for 15 seconds.

If you do not want to accept these risks, then remove the third-party supply or part from your printer and

install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and

supplies” on page 156.

If the printer does not print after pressing and holding X and # simultaneously for 15 seconds, then reset

the supply usage counter.

1From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁguration Menu > Supply Usage And Counters

2Select the part or supply that you want to reset, and then select Start.

3Read the warning message, and then select Continue.

4Press and hold X and # simultaneously for 15 seconds to clear the message.

Note: If you are unable to reset the supply usage counters, then return the item to the place of

purchase.

Troubleshooting 213

Paper feed problems

Envelope seals when printing

Action Yes No

1Use envelopes that have been stored in a dry environment.

Note: Printing on envelopes with high moisture content can seal the

ﬂaps.

2Resend the print job.

Does the envelope seal when printing?

Contact

customer

support.

The problem is

solved.

Collated printing does not work

Action Yes No

Step 1

aFrom the home screen, touch Settings > Print > Layout >

Collate.

bSet Collate to On.

cPrint the document.

Are the pages collated correctly?

The problem is

solved.

Go to step 2.

Step 2

aFrom the document that you are trying to print, open the Print

dialog, and then select Collate.

bPrint the document.

Are the pages collated correctly?

The problem is

solved.

Go to step 3.

Step 3

aReduce the number of pages to print.

bPrint the document.

Are the pages collated correctly?

The problem is

solved.

Contact customer

support.

Tray linking does not work

Action Yes No

Step 1

aCheck if the trays have the same paper size and type.

bCheck if the paper guides are positioned correctly.

cPrint the document.

Do the trays link correctly?

The problem is

solved.

Go to step 2.

Troubleshooting 214

Action Yes No

Step 2

aFrom the home screen, touch Settings > Paper > Tray

Conﬁguration > Paper Size/Type.

bSet the paper size and type to match the paper loaded in the

linked trays.

cPrint the document.

Do the trays link correctly?

The problem is

solved.

Contact customer

support.

Paper frequently jams

Action Yes No

Step 1

aRemove the tray.

bCheck if paper is loaded correctly.

Notes:

•Make sure that the paper guides are positioned correctly.

•Make sure that the stack height is below the maximum

paper ﬁll indicator.

•Make sure to print on recommended paper size and type.

cInsert the tray.

dPrint the document.

Do paper jams occur frequently?

Go to step 2. The problem is

solved.

Step 2

aFrom the Paper menu on the control panel, check if the printer

is set to the correct paper size.

bPrint the document.

Do paper jams occur frequently?

Go to step 3. The problem is

solved.

Step 3

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Do paper jams occur frequently?

Contact customer

support.

The problem is

solved.

Troubleshooting 215

Jammed pages are not reprinted

Action Yes No

aFrom the home screen, touch Settings > Device > Notiﬁcations

> Jam Content Recovery.

bSelect On or Auto.

cApply the changes.

Are the jammed pages reprinted?

The problem is

solved.

Contact customer

support.

Printing problems

Print quality is poor

Blank or white pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the printer printing blank or white pages?

Go to step 2. The problem is

solved.

Troubleshooting 216

Action Yes No

Step 2

aRemove any packing material that is left on the imaging unit.

1Remove the toner cartridge, and then remove the imaging

unit.

Warning—Potential Damage: Do not expose the imaging

unit to direct light for more than 10 minutes. Extended

exposure to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so

may aect the quality of future print jobs.

2Check the imaging unit for signs of damage.

Note: Make sure that the photoconductor drum contact is

not bent or out of place.

3Firmly shake the imaging unit to redistribute the toner.

4Insert the imaging unit, and then insert the toner cartridge.

bPrint the document.

Is the printer printing blank or white pages?

Go to step 3. The problem is

solved.

Step 3

Check the status of the toner cartridge, and replace if necessary.

aFrom the control panel, navigate to

Status/Supplies > Supplies

bPrint the document.

Is the printer printing blank or white pages?

Go to step 4. The problem is

solved.

Step 4

Check the transfer roller for proper installation.

Is the transfer roller installed properly?

Contact customer

support.

Go to step 5.

Step 5

aRemove, and then insert the transfer roller.

bPrint the document.

Is the printer printing blank or white pages?

Contact customer

support.

The problem is

solved.

Dark print

Troubleshooting 217

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the print dark?

Go to step 2. The problem is

solved.

Step 2

aTurn o the printer, wait for about 10 seconds, and then turn on

the printer.

bReduce toner darkness. From the control panel, navigate to:

Settings > Print > Quality

cPrint the document.

Is the print dark?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel.

bPrint the document.

Is the print dark?

Go to step 4. The problem is

solved.

Step 4

Check if the paper has texture or rough ﬁnishes.

Are you printing on textured or rough paper?

Go to step 5. Go to step 6.

Step 5

aReplace textured paper with plain paper.

bPrint the document.

Is the print dark?

Go to step 6. The problem is

solved.

Troubleshooting 218

Action Yes No

Step 6

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the print dark?

Go to step 7. The problem is

solved.

Step 7

aRemove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Is the print dark?

Go to step 8. The problem is

solved.

Step 8

aReplace the imaging unit.

bPrint the document.

Is the print dark?

Contact customer

support.

The problem is

solved.

Fine lines are not printed correctly

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Troubleshooting 219

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Are ﬁne lines not printed correctly?

Go to step 2. The problem is

solved.

Step 2

aAdjust the print quality settings.

1From the control panel, navigate to:

Settings > Print > Quality > Pixel Boost > Fonts

2Adjust Toner Darkness to 7. From the control panel, navigate

to:

Settings > Print > Quality

bPrint the document.

Are ﬁne lines not printed correctly?

Contact customer

support.

The problem is

solved.

Folded or wrinkled paper

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the paper folded or wrinkled?

Go to step 2. The problem is

solved.

Troubleshooting 220

Action Yes No

Step 2

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the paper folded or wrinkled?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting from the printer control

panel.

bPrint the document.

Is the paper folded or wrinkled?

Contact customer

support.

The problem is

solved.

Gray background

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aTurn o the printer, wait for 10 seconds, and then turn on the

printer.

bIncrease toner darkness.

From the control panel, navigate to:

Settings > Print > Quality

cPrint the document.

Does gray background appear on prints?

Go to step 2. The problem is

solved.

Troubleshooting 221

Action Yes No

Step 2

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Does gray background appear on prints?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting from the printer control

panel.

bPrint the document.

Does gray background appear on prints?

Go to step 4. The problem is

solved.

Step 4

Check the status of the toner cartridge, and replace if necessary.

aFrom the control panel, navigate to:

Status/Supplies > Supplies

bPrint the document.

Does gray background appear on prints?

Go to step 5. The problem is

solved.

Step 5

Check if the imaging unit serial number has 12, 13, or 14 in the fourth

and ﬁfth digits. For example, CAS13xxxxxxx.

Does the serial number have 12, 13, or 14 in the fourth and ﬁfth

digits?

Go to step 6. Contact customer

support.

Troubleshooting 222

Action Yes No

Step 6

aRemove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bRemove any packing material that is stuck on the imaging unit.

Note: Make sure to remove any obstruction between the

charge roller and photoconductor drum.

cInsert the imaging unit.

dPrint the document.

Does gray background appear on prints?

Go to step 7. The problem is

solved.

Step 7

aReplace the imaging unit.

bPrint the document.

Does gray background appear on prints?

Contact customer

support.

The problem is

solved.

Troubleshooting 223

Incorrect margins

Action Yes No

Step 1

aAdjust the paper guides to the correct position for the paper

loaded.

bPrint the document.

Are the margins correct?

The problem is

solved.

Go to step 2.

Step 2

aDepending on your operating system, specify the paper size

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting from the printer control

panel.

bPrint the document.

Are the margins correct?

The problem is

solved.

Contact customer

support.

Light print

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Troubleshooting 224

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the print light?

Go to step 2. The problem is

solved.

Step 2

aTurn o the printer, wait for about 10 seconds, and then turn on

the printer.

bIncrease toner darkness. From the control panel, navigate to:

Settings > Print > Quality

cPrint the document.

Is the print light?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel.

bPrint the document.

Is the print light?

Go to step 4. The problem is

solved.

Step 4

Check the status of the toner cartridge, and replace if necessary.

aFrom the control panel, navigate to:

Status/Supplies > Supplies

bPrint the document.

Is the print light?

Go to step 5. The problem is

solved.

Troubleshooting 225

Action Yes No

Step 5

aRemove the toner cartridge, and then remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light can cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPush either side of the transfer roller, located below the imaging

unit, to check if it depresses and bounces back into place.

cIf the transfer roller does not depress and bounce back into

place, then insert it by pulling up the blue gear and pulling it

out from the right side to the left.

dFirmly shake the imaging unit to redistribute the toner, and then

insert it.

eInsert the toner cartridge.

fTurn o the printer, wait for 10 seconds, and then turn on the

printer.

gPrint the document.

Is the print light?

Go to step 6. The problem is

solved.

Step 6

aIf the issue happens after installing a new maintenance kit, then

check whether the transfer roller included with the kit is

installed.

Note: If necessary, replace the transfer roller.

bPrint the document.

Is the print light?

Go to step 7. The problem is

solved.

Step 7

Check the status of the imaging unit. From the control panel,

navigate to:

Status/Supplies > Supplies

Is the imaging unit near end of life?

Go to step 8. Contact customer

support.

Step 8

aReplace the imaging unit.

bPrint the document.

Is the print light?

Contact customer

support.

The problem is

solved.

Troubleshooting 226

Mottled print and dots

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the print mottled?

Go to step 2. The problem is

solved.

Step 2

Check the printer for leaked toner contamination.

Is the printer free of leaked toner?

Go to step 4. Go to step 3.

Step 3

aReplace the toner cartridge.

bPrint the document.

Is the print mottled?

Go to step 4. The problem is

solved.

Step 4

Check if the mottled print only appears on the edges or back side

of the pages.

Is the print mottled only on the edges or back side of the pages?

Go to step 5. Go to step 6.

Step 5

aReplace the transfer roller.

bPrint the document.

Is the print mottled?

Go to step 6. The problem is

solved.

Troubleshooting 227

Action Yes No

Step 6

Check the status of the imaging unit. From the control panel,

navigate to:

Status/Supplies > Supplies

Is the imaging unit near end of life?

Go to step 7. Contact customer

support.

Step 7

aReplace the imaging unit.

bPrint the document.

Is the print mottled?

Contact customer

support.

The problem is

solved.

Paper curl

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Is the paper curled?

Go to step 2. The problem is

solved.

Step 2

aAdjust the guides in the tray to the correct position for the paper

loaded.

bPrint the document.

Is the paper curled?

Go to step 3. The problem is

solved.

Troubleshooting 228

Action Yes No

Step 3

aDepending on your operating system, specify the paper size

and paper type from the Printing Preferences or Print dialog.

Notes:

•Make sure that the settings match the paper loaded.

•You can also change the settings from the printer control

panel.

bPrint the document.

Is the paper curled?

Go to step 4. The problem is

solved.

Step 4

aRemove paper from the tray, and then turn over the paper.

bPrint the document.

Is the paper curled?

Go to step 5. The problem is

solved.

Step 5

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store

paper in its original wrapper until you are ready to use it.

bPrint the document.

Is the paper curled?

Go to step 6. The problem is

solved.

Step 6

aCheck if the paper loaded is supported.

Note: If paper is not supported, then load a supported paper.

bPrint the document.

Is the paper curled?

Contact customer

support.

The problem is

solved.

Print crooked or skewed

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Troubleshooting 229

Action Yes No

Step 1

aAdjust the guides in the tray to the correct position for the paper

loaded.

bPrint the document.

Is the print crooked or skewed?

Go to step 2. The problem is

solved.

Step 2

aCheck if the paper loaded is supported.

Note: If paper is not supported, then load a supported paper.

bPrint the document.

Is the print crooked or skewed?

Go to step 3. The problem is

solved.

Step 3

aCheck the pick tire in the tray for signs of damage and

contamination, and replace if necessary.

bPrint the document.

Is the print crooked or skewed?

Contact customer

support.

The problem is

solved.

Solid black pages

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Is the printer printing solid black pages?

Go to step 2. The problem is

solved.

Troubleshooting 230

Action Yes No

Step 2

aRemove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Is the printer printing solid black pages?

Go to step 3. The problem is

solved.

Step 3

aRemove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bRemove any packing material that is stuck on the imaging unit.

Note: Make sure to remove any obstruction between the

charge roller and photoconductor drum.

cInsert the imaging unit.

dPrint the document.

Is the printer printing solid black pages?

Go to step 4. The problem is

solved.

Troubleshooting 231

Action Yes No

Step 4

Check the imaging unit for signs of damage.

Is the imaging unit free from damage?

Contact customer

support.

Go to step 5.

Step 5

aReplace the imaging unit.

bPrint the document.

Is the printer printing solid black pages?

Contact customer

support.

The problem is

solved.

Text or images cut o

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Are text or images cut o?

Go to step 2. The problem is

solved.

Step 2

aRemove, and then insert the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Are text or images cut o?

Go to step 3. The problem is

solved.

Troubleshooting 232

Action Yes No

Step 3

aRemove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bRemove any packing material that is stuck on the imaging unit.

Note: Make sure to remove any obstruction between the

charge roller and photoconductor drum.

cInsert the imaging unit.

dPrint the document.

Are text or images cut o?

Go to step 4. The problem is

solved.

Step 4

aReplace the imaging unit.

bPrint the document.

Are text or images cut o?

Contact customer

support.

The problem is

solved.

Troubleshooting 233

Toner easily rubs o

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Does toner easily rub o?

Go to step 2. The problem is

solved.

Step 2

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel.

bPrint the document.

Does toner easily rub o?

Go to step 3. The problem is

solved.

Step 3

aRemove, and then insert the fuser.

bPrint the document.

Does toner easily rub o?

Contact customer

support.

The problem is

solved.

Troubleshooting 234

Horizontal light bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Do horizontal light bands appear on prints?

Contact customer

support.

The problem is

solved.

Vertical light bands

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical light bands appear on prints?

Contact customer

support.

The problem is

solved.

Troubleshooting 235

Vertical white lines

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical white lines appear on prints?

Go to step 2. The problem is

solved.

Step 2

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel.

bPrint the document.

Do vertical white lines appear on prints?

Contact customer

support.

The problem is

solved.

Vertical dark bands

Troubleshooting 236

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical dark bands appear on prints?

Go to step 2. The problem is

solved.

Step 2

aRemove the toner cartridge, and then remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bInsert the imaging unit, and then insert the cartridge.

cPrint the document.

Do vertical dark bands appear on prints?

Go to step 3. The problem is

solved.

Troubleshooting 237

Action Yes No

Step 3

aRemove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bRemove any packing material that is stuck on the imaging unit.

Note: Make sure to remove any obstruction between the

charge roller and photoconductor drum.

cInsert the imaging unit.

dPrint the document.

Do vertical dark bands appear on prints?

Go to step 4. The problem is

solved.

Step 4

aCheck if a bright light enters the right side of the printer, and

move the printer if necessary.

bPrint the document.

Do vertical dark bands appear on prints?

Contact customer

support.

The problem is

solved.

Troubleshooting 238

Vertical dark lines or streaks

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical dark lines or streaks appear on prints?

Go to step 2. The problem is

solved.

Step 2

aRemove, and then reinstall the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light can cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bPrint the document.

Do vertical dark lines or streaks appear on prints?

Go to step 3. The problem is

solved.

Step 3

aReplace the imaging unit.

bPrint the document.

Do vertical dark lines or streaks appear on prints?

Contact customer

support.

The problem is

solved.

Troubleshooting 239

Vertical dark streaks with print missing

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

aRemove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit

to direct light for more than 10 minutes. Extended exposure

to light may cause print quality problems.

Warning—Potential Damage: Do not touch the

photoconductor drum under the imaging unit. Doing so may

aect the quality of future print jobs.

bRemove any packing material that is stuck on the imaging unit.

Note: Make sure to remove any obstruction between the

charge roller and photoconductor drum.

cInsert the imaging unit.

dPrint the document.

Do vertical dark streaks with missing images appear on prints?

Go to step 2. The problem is

solved.

Troubleshooting 240

Action Yes No

Step 2

aCheck if the printer is using a genuine and supported Lexmark

toner cartridge.

Note: If the toner cartridge is not supported, then install a

supported one.

bPrint the document.

Do vertical dark streaks with missing images appear on prints?

Contact customer

support.

The problem is

solved.

Repeating defects

Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to

Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to

navigate through the settings.

Action Yes No

Step 1

Using the Print Quality Test Pages, check if the distance

between the repeating defects is equal to any of the following:

•96 mm (3.78 in.)

•49 mm (1.93 in.)

•47.5 mm (1.87 in.)

•30.2 mm (1.18 in.)

Does the distance between the repeating defects match any of the

measurements?

Go to step 2. Take note of the

distance, and then

contact customer

support.

Step 2

aReplace the imaging unit.

bPrint the document.

Do the repeating defects appear?

Contact customer

support.

The problem is

solved.

Troubleshooting 241

Conﬁdential and other held documents do not print

Action Yes No

Step 1

aFrom the control panel, check if the documents appear in the

Held Jobs list.

Note: If the documents are not listed, then print the

documents using the Print and Hold options.

bPrint the documents.

Are the documents printed?

The problem is

solved.

Go to step 2.

Step 2

The print job may contain a formatting error or invalid data.

•Delete the print job, and then send it again.

•For PDF ﬁles, generate a new ﬁle, and then print the

documents.

Are the documents printed?

The problem is

solved.

Go to step 3.

Step 3

If you are printing from the Internet, then the printer may be reading

the multiple job titles as duplicates.

For Windows users

aOpen the Printing Preferences dialog.

bFrom the Print and Hold section, select Keep duplicate

documents.

cEnter a PIN.

dResend the print job.

For Macintosh users

aSave and name each job dierently.

bSend the job individually.

Are the documents printed?

The problem is

solved.

Go to step 4.

Step 4

aDelete some held jobs to free up printer memory.

bResend the print job.

Are the documents printed?

The problem is

solved.

Go to step 5.

Step 5

aAdd printer memory.

bResend the print job.

Are the documents printed?

The problem is

solved.

Contact customer

support.

Troubleshooting 242

Slow printing

Action Yes No

Step 1

Make sure that the printer cable is securely connected to the

printer and to the computer, print server, option, or other network

device.

Is the printer printing slow?

Go to step 2. The problem is

solved.

Step 2

aMake sure that the printer is not in Eco‑Mode or Quiet Mode.

•From the control panel, navigate to:

Settings > Device > Power Management > Eco‑Mode

•From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁguration Menu >

Device Operations > Quiet Mode

For non‑touch‑screen printer models, press to navigate

through the settings.

bPrint the document.

Is the printer printing slow?

Go to step 3. The problem is

solved.

Step 3

aDepending on your operating system, specify the print

resolution from the Printing Preferences or Print dialog.

bSet the resolution to 4800 CQ.

cPrint the document.

Is the printer printing slow?

Go to step 4. The problem is

solved.

Step 4

aFrom the control panel, navigate to:

Settings > Print > Quality > Print Resolution

For non‑touch‑screen printer models, press to navigate

through the settings.

bSet the resolution to 4800 CQ.

cPrint the document.

Is the printer printing slow?

Go to step 5. The problem is

solved.

Troubleshooting 243

Action Yes No

Step 5

aDepending on your operating system, specify the paper type

from the Printing Preferences or Print dialog.

Notes:

•Make sure that the setting matches the paper loaded.

•You can also change the setting on the printer control

panel.

•Heavier paper prints more slowly.

•Paper narrower than letter, A4, and legal may print more

slowly.

bPrint the document.

Is the printer printing slow?

Go to step 6. The problem is

solved.

Step 6

aMake sure that the printer settings for Media Texture and Media

Weight match the paper being loaded.

From the control panel, navigate to:

Settings > Paper > Media Conﬁguration > Media Types

For non‑touch‑screen printer models, press to navigate

through the settings.

Note: Rough paper textures and heavy paper weights may

print more slowly.

bPrint the document.

Is the printer printing slow?

Go to step 7. The problem is

solved.

Step 7

Remove held jobs.

Is the printer printing slow?

Go to step 8. The problem is

solved.

Step 8

aMake sure that the printer is not overheating.

Notes:

•Allow the printer to cool down after a long print job.

•Observe the recommended ambient temperature for the

printer. For more information, see “Selecting a location

for the printer” on page 11.

bPrint the document.

Is the printer printing slow?

Go to step 9. The problem is

solved.

Troubleshooting 244

Action Yes No

Step 9

aAdd more printer memory.

bPrint the document.

Is the printer printing slow?

Contact customer

support.

The problem is

solved.

Print jobs do not print

Action Yes No

Step 1

aFrom the document that you are trying to print, open the Print

dialog, and then check if you selected the correct printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 2.

Step 2

aCheck if the printer is on.

bResolve any error messages that appear on the display.

cPrint the document.

Is the document printed?

The problem is

solved.

Go to step 3.

Step 3

aCheck if the ports are working, and if the cables are securely

connected to the computer and the printer.

For more information, see the setup documentation that came

with the printer.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 4.

Step 4

aTurn o the printer, wait for about 10 seconds, and then turn it

back on.

bPrint the document.

Is the document printed?

The problem is

solved.

Go to step 5.

Step 5

aRemove, and then reinstall the printer software.

Note: The printer software is available at

http://support.lexmark.com.

bPrint the document.

Is the document printed?

The problem is

solved.

Contact customer

support.

Troubleshooting 245

The printer is not responding

Action Yes No

Step 1

Check if the power cord is connected to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or

electrical shock, connect the power cord to an appropriately

rated and properly grounded electrical outlet that is near the

product and easily accessible.

Is the printer responding?

The problem is

solved.

Go to step 2.

Step 2

Check if the electrical outlet is turned o by a switch or breaker.

Is the electrical outlet turned o by a switch or breaker?

Turn on the switch or

reset the breaker.

Go to step 3.

Step 3

Check if the printer is on.

Is the printer on?

Go to step 4. Turn on the printer.

Step 4

Check if the printer is in Sleep or Hibernate mode.

Is the printer in Sleep or Hibernate mode?

Press the power

button to wake the

printer.

Go to step 5.

Step 5

Check if the cables connecting the printer and the computer are

inserted to the correct ports.

Are the cables inserted to the correct ports?

Go to step 6. Insert the cables to

the correct ports.

Step 6

Turn o the printer, install the hardware options, and then turn on

the printer.

For more information, see the documentation that came with the

option.

Is the printer responding?

The problem is

solved.

Go to step 7.

Step 7

Install the correct print driver.

Is the printer responding?

The problem is

solved.

Go to step 8.

Step 8

Turn o the printer, wait for about 10 seconds, and then turn on the

printer.

Is the printer responding?

The problem is

solved.

Contact customer

support.

Troubleshooting 246

Adjusting toner darkness

1From the control panel, navigate to:

Settings > Print > Quality

For non-touch-screen printer models, press to navigate through the settings.

2From the Darkness menu, adjust the setting.

3Apply the changes.

Job prints from the wrong tray or on the wrong paper

Action Yes No

Step 1

aCheck if you are printing on the correct paper.

bPrint the document.

Is the document printed on the correct paper?

Go to step 2. Load the correct

paper size and paper

type.

Step 2

aDepending on your operating system, specify the paper size

and paper type from the Printing Preferences or Print dialog.

Notes:

•Make sure that the settings match the paper loaded in

the tray.

•You can also change the settings on the printer control

panel.

bPrint the document.

Is the document printed from the correct tray or on the correct

paper?

The problem is

solved.

Go to step 3.

Step 3

aCheck if the trays are not linked.

For more information, see “Linking trays” on page 37.

bPrint the document.

Is the document printed from the correct tray?

The problem is

solved.

Contact customer

support.

Troubleshooting 247

Faxing problems

Cannot send or receive faxes

Action Yes No

Step 1

Resolve any error messages that appear on the display.

Can you send or receive a fax?

The problem is

solved.

Go to step 2.

Step 2

Make sure that the cable connections for the following equipment

are secure:

•Telephone

•Handset

•Answering machine

Can you send or receive a fax?

The problem is

solved.

Go to step 3.

Step 3

Check for a dial tone.

•Call the fax number to check if it is working properly.

•If you are using the On Hook Dial feature, then turn up the

volume to check if you hear a dial tone.

Can you hear a dial tone?

Go to step 5. Go to step 4.

Step 4

Check the telephone wall jack.

aConnect the analog telephone directly to the wall jack.

bListen for a dial tone.

cIf you do not hear a dial tone, then use a dierent telephone

cable.

dIf you still do not hear a dial tone, then connect the analog

telephone to a dierent wall jack.

eIf you hear a dial tone, then connect the printer to that wall jack.

Can you send or receive a fax?

The problem is

solved.

Go to step 5.

Troubleshooting 248

Action Yes No

Step 5

Check if the printer is connected to an analog phone service or to

the correct digital connector.

•If you are using an Integrated Services for Digital Network

(ISDN) telephone service, then connect to an analog telephone

port of an ISDN terminal adapter. For more information, contact

your ISDN provider.

•If you are using DSL, then connect to a DSL ﬁlter or router that

supports analog use. For more information, contact your DSL

provider.

•If you are using a private branch exchange (PBX) telephone

service, then make sure that you are connecting to an analog

connection on the PBX. If none exists, then consider installing

an analog telephone line for the fax machine.

Can you send or receive a fax?

The problem is

solved.

Go to step 6.

Step 6

Temporarily disconnect other equipment and disable other

telephone services.

aDisconnect other equipment (such as answering machines,

computers, modems, or telephone line splitters) between the

printer and the telephone line.

bDisable call waiting and voice mail. For more information,

contact your telephone company.

Can you send or receive a fax?

The problem is

solved.

Go to step 7.

Step 7

Scan the original document one page at a time.

aDial the fax number.

bScan the document.

Can you send or receive a fax?

The problem is

solved.

Contact customer

support.

Troubleshooting 249

Can receive but not send faxes

Action Yes No

Step 1

Load the original document properly into the ADF tray or on the

scanner glass.

Can you send faxes?

The problem is

solved.

Go to step 2.

Step 2

Set up the shortcut number properly.

•Check if the shortcut number is set for the telephone number

that you want to dial.

•Dial the telephone number manually.

Can you send faxes?

The problem is

solved.

Contact customer

support.

Can send but not receive faxes

Action Yes No

Step 1

Make sure that the tray or multipurpose feeder is not empty.

Can you receive faxes?

The problem is

solved.

Go to step 2.

Step 2

Check the ring count delay settings.

aFrom the home screen, touch Settings > Fax > Analog Fax

Setup > Fax Receive Settings > Rings to Answer.

bIf necessary, conﬁgure the setting.

Can you receive faxes?

The problem is

solved.

Go to step 3.

Step 3

Replace the toner cartridge.

For more information, see the instruction sheet that came with the

supply.

Can you receive faxes?

The problem is

solved.

Contact customer

support.

Troubleshooting 250

Poor fax print quality

Action Yes No

Step 1

Make sure that there are no print quality defects.

aFrom the control panel, navigate to Settings > Troubleshooting

> Print Quality Test Pages.

bCorrect any print quality defects. For more information, see

“Print quality is poor” on page 216.

Is the fax print quality satisfactory?

The problem is

solved.

Go to step 2.

Step 2

Decrease the incoming fax transmission speed.

aFrom the control panel, navigate to:

Settings > Fax > Analog Fax Setup > Fax Receive Settings >

Admin Controls

bIn the Max Speed menu, select a lower transmission speed.

Is the fax print quality satisfactory?

The problem is

solved.

Contact customer

support.

Scanning problems

Cannot scan from a computer

Action Yes No

Step 1

aTurn o the printer, wait for about 10 seconds, and then turn it

back on.

bResend the scan job.

Can you send the scan job?

The problem is

solved.

Go to step 2.

Step 2

aMake sure that the cables between the printer and the print

server are secure.

For more information, see the setup documentation that came

with the printer.

bResend the scan job.

Can you send the scan job?

The problem is

solved.

Contact customer

support.

Troubleshooting 251

Partial copies of document or photo

Action Yes No

Step 1

aMake sure that the document or photo is loaded facedown on

the upper left corner of the scanner glass.

bCopy the document or photo.

Is the document or photo copied correctly?

The problem is

solved.

Go to step 2.

Step 2

aMatch the paper size setting and the paper loaded in the tray.

bCopy the document or photo.

Is the document or photo copied correctly?

The problem is

solved.

Contact customer

support.

Poor copy quality

Action Yes No

Step 1

aUsing a damp, soft, lint-free cloth, wipe the scanner glass and

the ADF glass.

bMake sure that the document or photo is loaded facedown on

the upper-left corner of the scanner glass.

cCopy the document or photo.

Is the copy quality satisfactory?

The problem is

solved.

Go to step 2.

Step 2

aCheck the quality of the original document or photo.

bAdjust the scan quality settings.

cCopy the document or photo.

Is the copy quality satisfactory?

The problem is

solved.

Contact customer

support.

Vertical dark streaks on output when scanning from the ADF

ABCDE

Leading edge

Trailing edge

Troubleshooting 252

Action Yes No

Step 1

aOpen the scanner cover.

bUsing a damp, soft, lint‑free cloth, wipe the ADF glass and the

white underside of the ADF cover.

cClose the scanner cover.

Do vertical streaks still appear on scanned documents?

Go to step 2. The problem is

solved.

Step 2

aOpen door C.

bUsing a damp, soft, lint‑free cloth, wipe the ADF glass and the

white underside of the ADF cover.

cClose the door.

Do vertical streaks still appear on scanned documents?

Contact customer

support.

The problem is

solved.

Scan job was not successful

Action Yes No

Step 1

Check the cable connections.

aMake sure that the Ethernet or USB cable is securely connected

to the computer and the printer.

bResend the scan job.

Is the scan job successful?

The problem is

solved.

Go to step 2.

Step 2

Check the ﬁle you want to scan.

aMake sure that the ﬁle name is not already used in the

destination folder.

bMake sure that the document or photo you want to scan is not

open in another application.

cResend the scan job.

Is the scan job successful?

The problem is

solved.

Go to step 3.

Step 3

aMake sure that the Append time stamp or the Overwrite

existing ﬁle check box is selected in the destination

conﬁguration settings.

bResend the scan job.

Is the scan job successful?

The problem is

solved.

Contact customer

support.

Troubleshooting 253

Scanner does not close

Action Yes No

Remove obstructions that keep the scanner unit open.

Did the scanner unit close correctly?

The problem is

solved.

Contact customer

support.

Scanning takes too long or freezes the computer

Action Yes No

Close all applications that are interfering with the scan.

Does scanning take too long or freeze the computer?

Contact customer

support.

The problem is

solved.

Scanner does not respond

Action Yes No

Step 1

aCheck if the printer is turned on.

bResolve any error messages that appear on the display.

cCopy or scan the document.

Is the scanner responding?

The problem is

solved.

Go to step 2.

Step 2

aCheck if the power cord is connected properly to the printer

and the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre

or electrical shock, connect the power cord to an

appropriately rated and properly grounded electrical outlet

that is near the product and easily accessible.

bCopy or scan the document.

Is the scanner responding?

The problem is

solved.

Go to step 3.

Step 3

aTurn o the printer, wait for about 10 seconds, and then turn it

back on.

bCopy or scan the document.

Is the scanner responding?

The problem is

solved.

Contact customer

support.

Troubleshooting 254

Adjusting scanner registration

1From the control panel, navigate to:

Settings > Maintenance > Conﬁguration Menu > Scanner Conﬁguration > Scanner Manual Registration

2From the Print Quick Test menu, touch Start.

3Place the Print Quick Test page on the scanner glass, and then touch Flatbed Registration.

4From the Copy Quick Test menu, touch Start.

5Compare the Copy Quick Test page with the original document.

Note: If the margins of the test page are dierent from the original document, then adjust Left Margin and

Top Margin.

6Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.

Adjusting ADF registration

1From the control panel, navigate to:

Settings > Maintenance > Conﬁguration Menu > Scanner Conﬁguration > Scanner Manual Registration

2From the Print Quick Test menu, touch Start.

3Place the Print Quick Test page on the ADF tray.

4Tou ch Front ADF Registration or Rear ADF Registration.

Notes:

•To align Front ADF Registration, place the test page faceup, short edge ﬁrst into the ADF.

•To align Rear ADF Registration, place the test page facedown, short edge ﬁrst into the ADF.

5From the Copy Quick Test menu, touch Start.

6Compare the Copy Quick Test page with the original document.

Note: If the margins of the test page are dierent from the original document, then adjust Horizontal

Adjust and Top Margin.

7Repeat step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.

Contacting customer support

Before contacting customer support, make sure to have the following information:

•Printer problem

•Error message

•Printer model type and serial number

Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,

support documentation, drivers, and other downloads.

Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries

or regions, go to http://support.lexmark.com.

Troubleshooting 255

Upgrading and migrating

Hardware

Available internal options

•Flash memory

•Font cards

•Firmware cards

–Forms and Bar Code

–PRESCRIBE

–IPDS

•Printer hard disk

•Internal solutions port

–Parallel 1284‑B Interface Card

–RS‑232C Serial Interface Card

–Fiber Interface Card

–N8350 802.11b/g/n Wireless Print Server Interface Card

Accessing the controller board

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Using a ﬂat-head screwdriver, open the controller board access cover.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board components or

connectors.

Upgrading and migrating 256

4Install any supported internal options. For more information, see the documentation that came with the

option.

Upgrading and migrating 257

5Close the access cover.

6Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

7Turn on the printer.

Upgrading and migrating 258

Installing a memory card

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Using a ﬂat‑head screwdriver, open the controller board access cover.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board components or

connectors.

Upgrading and migrating 259

4Unpack the memory card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card.

5Insert the memory card until it clicks into place.

6Close the access cover.

Upgrading and migrating 260

7Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

8Turn on the printer.

Installing an optional card

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Using a ﬂat‑head screwdriver, open the controller board access cover.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any components or connectors.

Upgrading and migrating 261

4Unpack the optional card.

Warning—Potential Damage: Do not touch the connection points along the edge of the card.

5Push the card ﬁrmly into place.

Upgrading and migrating 262

Note: The entire length of the connector on the card must touch and be ﬂush against the controller

board.

Warning—Potential Damage: Improper installation of the card may cause damage to the card and the

controller board.

6Close the access cover.

7Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

8Turn on the printer.

Upgrading and migrating 263

Installing a printer hard disk

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Using a ﬂat‑head screwdriver, open the controller board access cover.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board components or

connectors.

4Unpack the hard disk.

Upgrading and migrating 264

5Install the hard disk.

Warning—Potential Damage: Do not touch or press the center of the hard disk.

Upgrading and migrating 265

6Close the access cover.

7Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

8Turn on the printer.

Upgrading and migrating 266

Installing an internal solutions port

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

1Turn o the printer, and then unplug the power cord from the electrical outlet.

2Using a ﬂat‑head screwdriver, open the controller board access cover.

Warning—Potential Damage: Controller board electronic components are easily damaged by static

electricity. Touch a metal surface on the printer before touching any controller board components or

connectors.

Upgrading and migrating 267

3Unpack the internal solutions port (ISP) kit.

1ISP

2Mounting bracket

3Thumbscrews

4If necessary, remove the printer hard disk.

5Insert the bracket into the board until it clicks into place.

Upgrading and migrating 268

6Attach the ISP to the bracket.

7If necessary, attach the hard disk to the ISP.

aRemove the hard disk bracket.

bConnect the hard disk to the ISP.

Warning—Potential Damage: Do not touch or press the center of the hard disk.

Upgrading and migrating 269

Upgrading and migrating 270

8Close the access cover.

9Connect the power cord to the electrical outlet, and then turn on the printer.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

Installing the 550‑sheet tray

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

Upgrading and migrating 271

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Unpack the optional tray, and then remove all packing material.

Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do

not try to lift the printer and trays at the same time.

4Align the printer with the optional tray, and then lower the printer until it clicks into place.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires

two or more trained personnel to lift it safely.

5Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

6Turn on the printer.

Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available

options in the print driver” on page 280.

Installing the 2100‑sheet tray

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller

board or installing optional hardware or memory devices sometime after setting up the printer, then turn

the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any

other devices attached to the printer, then turn them o as well, and unplug any cables going into the

printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

Upgrading and migrating 272

3Unpack the tray, and then remove all packing material.

Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do

not try to lift the printer and trays at the same time.

4Install the tray on the caster base.

Note: Make sure that the caster base wheels are locked.

CAUTION—POTENTIAL INJURY: If the tray weight is greater than 18 kg (40 lb), then it requires two

or more trained personnel to lift it safely.

5Align the printer with the tray, and then lower the printer until it clicks into place.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires

two or more trained personnel to lift it safely.

Upgrading and migrating 273

6Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

7Turn on the printer.

Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available

options in the print driver” on page 280.

Upgrading and migrating 274

Installing the 4‑bin mailbox

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Unpack the mailbox.

4Remove the printer top cover.

5Install the mailbox.

Upgrading and migrating 275

6Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

7Turn on the printer.

Add the mailbox in the print driver to make it available for print jobs. For more information, see “Adding

available options in the print driver” on page 280.

Installing the oset stacker

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Unpack the oset stacker.

4Remove the printer top cover.

Upgrading and migrating 276

5Install the oset stacker.

6Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

7Turn on the printer.

Add the oset stacker in the print driver to make it available for print jobs. For more information, see “Adding

available options in the print driver” on page 280.

Installing the staple ﬁnisher

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Unpack the staple ﬁnisher.

Upgrading and migrating 277

4Remove the printer top cover.

5Install the staple ﬁnisher.

6Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

7Turn on the printer.

Add the staple ﬁnisher in the print driver to make it available for print jobs. For more information, see “Adding

available options in the print driver” on page 280.

Upgrading and migrating 278

Installing the staple, hole punch ﬁnisher

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a

caster base, furniture, or other feature to prevent instability causing possible injury. For more information

on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

1Turn o the printer.

2Unplug the power cord from the electrical outlet, and then from the printer.

3Unpack the staple, hole punch ﬁnisher.

4Remove the printer top cover.

5Install the ﬁnisher.

Upgrading and migrating 279

6Connect the power cord to the printer, and then to the electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord

to an appropriately rated and properly grounded electrical outlet that is near the product and easily

accessible.

7Turn on the printer.

Add the ﬁnisher in the print driver to make it available for print jobs. For more information, see “Adding

available options in the print driver” on page 280.

Software

Installing the printer software

1Obtain a copy of the software installer package.

•From the software CD that came with your printer.

•Go to http://support.lexmark.com, and then select your printer and operating system.

2Run the installer, and then follow the instructions on the computer screen.

3For Macintosh users, add the printer.

Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.

Adding available options in the print driver

For Windows users

1Open the printers folder.

2Select the printer you want to update, and then do either of the following:

•For Windows 7 or later, select Printer properties.

•For earlier versions, select Properties.

3Navigate to the Conﬁguration tab, and then select Update Now ‑ Ask Printer.

4Apply the changes.

For Macintosh users

1From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.

2Navigate to the list of hardware options, and then add any installed options.

3Apply the changes.

Upgrading and migrating 280

Firmware

Exporting or importing a conﬁguration ﬁle

You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the

settings to other printers.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of

numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2Export or import a conﬁguration ﬁle for one or multiple applications.

For one application

aFrom the Embedded Web Server, click Apps > the application that you want > Conﬁgure.

bClick Export or Import.

For multiple applications

aFrom the Embedded Web Server, click Export Conﬁguration or Import Conﬁguration.

bFollow the instructions on the screen.

Updating ﬁrmware

Some applications require a minimum device ﬁrmware level to operate correctly.

For more information on updating the device ﬁrmware, contact your Lexmark representative.

1From the Embedded Web Server, click Settings > Device > Update Firmware.

2Browse to locate the required ﬂash ﬁle.

3Apply the changes.

Upgrading and migrating 281

Notices

Product information

Product name:

Lexmark MX822ade, MX822adxe, MX822adtfe; Lexmark MX824ade MX824adxe, MX824adtfe; Lexmark

MX826ade, MX826adxe, MX826adtfe; Lexmark XM7355; Lexmark XM7365; Lexmark XM7370

Machine type:

7465

Model(s):

436, 496, 636, 696, 836, 896

Edition notice

June 2018

The following paragraph does not apply to any country where such provisions are inconsistent with local

law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY

KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of

express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made

to the information herein; these changes will be incorporated in later editions. Improvements or changes in the

products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to

make these available in all countries in which it operates. Any reference to a product, program, or service is

not intended to state or imply that only that product, program, or service may be used. Any functionally

equivalent product, program, or service that does not infringe any existing intellectual property right may be

used instead. Evaluation and veriﬁcation of operation in conjunction with other products, programs, or services,

except those expressly designated by the manufacturer, are the user’s responsibility.

For Lexmark technical support, visit http://support.lexmark.com.

For information on supplies and downloads, visit www.lexmark.com.

GOVERNMENT END USERS

The Software Program and any related documentation are "Commercial Items," as that term is deﬁned in 48

C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are

used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.

227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software

Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only

those rights as are granted to all other end users pursuant to the terms and conditions herein.

Notices 282

Trademarks

Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International,

Inc. in the United States and/or other countries.

Google Cloud Print and Google Chrome are trademarks of Google Inc.

Macintosh, the Mac logo, and Safari are trademarks of Apple Inc.

Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of the Microsoft group

of companies in the United States and other countries.

Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria

Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.

PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s

designation of a set of printer commands (language) and functions included in its printer products. This printer

is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used

in various application programs, and that the printer emulates the functions corresponding to the commands.

PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.

All other trademarks are the property of their respective owners.

AirPrint and the AirPrint logo are trademarks of Apple, Inc.

Licensing notices

All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the

installation software CD.

Noise emission levels

The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO

9296.

Note: Some modes may not apply to your product.

1-meter average sound pressure, dBA

Printing One-sided: 54 (MX822, XM7355); 55

(MX824, XM7365); 56 (MX826,

XM7370)

Two-sided: 53 (MX822, XM7355); 55

(MX824, MX826, XM7365, XM7370)

Scanning 57

Copying 58 (MX822, XM7355); 59 (MX824,

MX826, XM7365, XM7370)

Ready 14

Values are subject to change. See www.lexmark.com for current values.

Notices 283

Waste from Electrical and Electronic Equipment (WEEE) directive

The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the

European Union. We encourage the recycling of our products.

If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your

local sales oce phone number.

India E-Waste notice

This product complies with the India E-Waste (Management and Handling) Rules, 2011, which prohibit use of

lead, mercury, hexavalent chromium, polybrominated biphenyls, or polybrominated diphenyl ethers in

concentrations exceeding 0.1％ by weight and 0.01% by weight for cadmium, except for the exemption set in

Schedule II of the Rules.

Product disposal

Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local

authorities for disposal and recycling options.

Static sensitivity notice

This symbol identiﬁes static-sensitive parts. Do not touch the areas near these symbols without ﬁrst touching

a metal surface in an area away from the symbol.

To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper

jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior

areas of the printer even if the symbol is not present.

Notices 284

ENERGY STAR

Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to

comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as conﬁgured when shipped

by Lexmark.

Temperature information

Operating temperature and relative humidity 10 to 32.2°C (50 to 90°F) and 15 to 80% RH

15.3 to 32.2°C (60 to 90°F) and 8 to 15% RH

Maximum wet bulb temperature: 22.8°C (73°F)

Printer / cartridge / imaging unit long-

term storage1

Printer / cartridge / imaging unit short-term

shipping

-40 to 43.3°C (-40 to 110°F)

1 Supplies shelf life is approximately 2 years. This is based on storage in a standard oce environment at 22°C (72°F)

and 45% humidity.

2 Wet-bulb temperature is determined by the air temperature and the relative humidity.

Laser notice

The printer is certiﬁed in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for

Class I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirements

of IEC 60825-1: 2014.

Class I laser products are not considered to be hazardous. The laser system and printer are designed so there

is never any human access to laser radiation above a Class I level during normal operation, user maintenance,

or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser

with the following speciﬁcations:

Class: IIIb (3b) AlGaAs

Nominal output power (milliwatts): 25

Wavelength (nanometers): 755–800

Power consumption

Product power consumption

The following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

Notices 285

Mode Description Power consumption (Watts)

Printing The product is generating hard‑copy output from

electronic inputs.

One-sided: 690 (MX822, XM7355); 800 (MX824,

XM7365); 850 (MX826, XM7370)

Two-sided: 490 (MX822, XM7355); 610 (MX824,

XM7365); 640 (MX826, XM7370)

Copy The product is generating hard‑copy output from

hard‑copy original documents.

750 (MX822, XM7355); 850 (MX824, XM7365);

900 (MX826, XM7370)

Scan The product is scanning hard‑copy documents. 84 (MX822, XM7355); 88 (MX824, XM7365); 86

(MX826, XM7370)

Ready The product is waiting for a print job. Higher power usage: 58 (MX822, XM7355); 49

(MX824, XM7365); 50 (MX826, XM7370)

Lower power usage: 36.5 (MX822, XM7355); 35

(MX824, MX826, XM7365, XM7370)

Sleep Mode The product is in a high‑level energy‑saving

mode.

3.1

Hibernate The product is in a low‑level energy‑saving mode. 0.2

O The product is plugged into an electrical outlet,

but the power switch is turned o.

0.2

The power consumption levels listed in the previous table represent time-averaged measurements.

Instantaneous power draws may be substantially higher than the average.

Values are subject to change. See www.lexmark.com for current values.

Sleep Mode

This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by

lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged

after this product is not used for a speciﬁed period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 15

By using the conﬁguration menus, the Sleep Mode Timeout can be modiﬁed between 1 minute and 120 minutes.

Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response

time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more

energy.

Hibernate Mode

This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in

Hibernate Mode, all other systems and devices are powered down safely.

The Hibernate mode can be entered in any of the following methods:

•Using the Hibernate Timeout

•Using the Schedule Power modes

Factory default Hibernate Timeout for this product in all countries or regions 3 days

Notices 286

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modiﬁed

between one hour and one month.

O mode

If this product has an o mode which still consumes a small amount of power, then to completely stop product

power consumption, disconnect the power supply cord from the electrical outlet.

Total energy usage

It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are

provided in power units of Watts, the power consumption should be multiplied by the time the product spends

in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's

energy usage.

Regulatory notices for telecommunication terminal equipment

This section contains regulatory information pertaining to products that contain the analog facsimile card:

Lexmark Regulatory Type/Model Number:

LEX-M14-002

Notice to users of the US telephone network: FCC requirements

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative

Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other

information, a product identiﬁer in the format US:AAAEQ##TXXXX. If requested, this number must be provided

to your telephone company.

This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.

A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply

with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord

(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See

your setup documentation for more information.

The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to

a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an

incoming call. In most but not all areas, the sum of RENs should not exceed ﬁve (5.0). To be certain of the number

of devices that may be connected to a line, as determined by the total RENs, contact your local telephone

company. For products approved after July 23, 2001, the REN for this product is part of the product identiﬁer

that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point

(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that

temporary discontinuance of service may be required. If advance notice is not practical, the telephone company

will notify the customer as soon as possible. You will also be advised of your right to ﬁle a complaint with the

FCC.

The telephone company may make changes in its facilities, equipment, operations or procedures that could

aect the operation of this equipment. If this happens, the telephone company will provide advance notice in

order for you to make necessary modiﬁcations to maintain uninterrupted service.

Notices 287

If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,

Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone

network, the telephone company may request that you disconnect the equipment until the problem is resolved.

This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark

International, Inc. See the previous paragraph for contact information.

Connection to party line service is subject to state taris. Contact the state public utility commission, public

service commission, or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of

this equipment does not disable your alarm equipment. If you have questions about what will disable alarm

equipment, consult your telephone company or a qualiﬁed installer.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other

electronic device, including fax machines, to send any message unless said message clearly contains in a

margin at the top or bottom of each transmitted page or on the ﬁrst page of the transmission, the date and time

it is sent and an identiﬁcation of the business or other entity, or other individual sending the message, and the

telephone number of the sending machine or such business, other entity, or individual. (The telephone number

provided may not be a 900 number or any other number for which charges exceed local or long-distance

transmission charges.)

See your user documentation in order to program this information into your fax machine.

Notice to users of the Canadian telephone network

This product meets the applicable Industry Canada technical speciﬁcations.

The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to

a telephone interface. The termination of an interface may consist of any combination of devices subject only

to the requirement that the sum of the RENs of all the devices not exceed ﬁve. The REN is located on the product

label.

This equipment uses CA11A telephone jacks.

Avis réservé aux utilisateurs du réseau téléphonique du Canada

Ce produit est conforme aux spéciﬁcations techniques d’Industrie Canada.

Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum

d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui

peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas

dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.

Cet équipement utilise des prises de téléphone CA11A.

Notice to users of the New Zealand telephone network

The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item

of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions

for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any

sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another

item of telepermitted equipment of a dierent make or model, nor does it imply that any product is compatible

with all of Telecom's network services.

Notices 288

This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.

This equipment may not provide for the eective hand-over of a call to another device connected to the same

line.

This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom

customers.

This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for

which it is designed. Telecom will accept no responsibility should diculties arise in such circumstances.

The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.

For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected

to the same telephone line may not exceed 5. The REN of this device is located on the label.

This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The

Lexmark part number is 80D1873.

Some parameters required for compliance with Telecom's telepermit requirements are dependent on the

equipment associated with this device. The associated equipment shall be set to operate within the following

limits for compliance to Telecom's speciﬁcations:

•There shall be no more than 10 call attempts to the same number within any 30 minute period for any single

manual call initiation, and

•The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt

and the beginning of the next call attempt.

•The equipment shall be set to ensure that automatic calls to dierent numbers are spaced such that there

is not less than 5 seconds between the end of one call attempt and the beginning of another.

Japanese telecom notice

The installed optional modem is in compliance with Japanese Telecommunication Law and has been Certiﬁed

by JATE, with Certiﬁcation Number A11-0160001.

Lexmark International, Inc.

LEX-M14-002

A11-0160001JP

Using this product in Switzerland

This product requires a Swiss billing tone ﬁlter (Lexmark part number 80D1877) to be installed on any line which

receives metering pulses in Switzerland.

Utilisation de ce produit en Suisse

Cet appareil nécessite l’utilisation d’un ﬁltre de tonalité de facturation suisse (nº de référence Lexmark :

80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.

Notices 289

Verwendung dieses Produkts in der Schweiz

Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark

Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen

werden.

Uso del prodotto in Svizzera

Questo prodotto richiede un ﬁltro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee

che ricevono impulsi remoti in Svizzera.

Regulatory notices for wireless products

This section contains regulatory information that applies only to wireless models.

If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com.

Modular component notice

This product may contain the following modular component(s):

modular_component_1 Lexmark Regulatory Type/LEX-M01-005; FCC ID: IYLLEXM01005; Industry Canada IC:

2376A-M01005

Exposure to radio frequency radiation

The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other

regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and

any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

Industry Canada (Canada)

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and

maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio

interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically

radiated power (EIRP) is not more than that necessary for successful communication.

This device complies with Industry Canada license-exempt RSS standards. Operation is subject to the following

two conditions: (1) this device may not cause interference, and (2) this device must accept any interference,

including interference that may cause undesired operation of the device.

To prevent radio interference to the licensed service and to reduce the potential for harmful interference to co-

channel mobile satellite systems, this device is intended to be operated indoors and away from windows to

provide maximum shielding.

High-power radars are allocated as primary users (i.e., priority users) of the bands 5250–5350MHz and 5650–

5850MHz. These radars could cause interference and/or damage to LE-LAN devices.

Notices 290

Industrie Canada (Canada)

Selon la réglementation d'Industrie Canada, l'émetteur radio ne fonctionne qu'avec une antenne dont le type

et le gain maximal (ou inférieur) ont été approuvés par Industrie Canada. Pour réduire les interférences radio

potentielles auprès d'autres utilisateurs, le type d'antenne et son gain doivent être choisis de telle sorte que la

puissance isotrope rayonnée équivalente (PIRE) ne soit pas supérieure à ce qui est nécessaire pour assurer la

réussite de la communication.

Cet appareil est conforme aux normes RSS exemptes de licence d'Industrie Canada. Son fonctionnement est

soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) il doit accepter

toutes les interférences, y compris les celles qui peuvent entraîner un fonctionnement indésirable.

Aﬁn de prévenir les interférences radio des services sous licence et pour réduire le risque d'interférences

nuisibles aux systèmes de satellites mobiles utilisant les mêmes canaux, cet appareil est destiné à être utilisé

à l’intérieur et loin des fenêtres aﬁn de fournir une protection maximale.

Les radars à haute puissance sont déﬁnis comme les utilisateurs principaux (p. ex., utilisateurs prioritaires) dans

les bandes de 5250-5350 MHz et 5650-5850 MHz. Ces radars peuvent causer des interférences ou des

dommages aux appareils RELOC-EL.

Federal Communications Commission (FCC) compliance information

statement

This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part

15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful

interference, and (2) this device must accept any interference received, including interference that may cause

undesired operation.

The FCC Class A limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful

interference, in which case the user will be required to correct the interference at his own expense.

The manufacturer is not responsible for any radio or television interference caused by using other than

recommended cables or by unauthorized changes or modiﬁcations to this equipment. Unauthorized changes

or modiﬁcations could void the user's authority to operate this equipment.

Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing

device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach

or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a

violation of FCC regulations.

Any questions regarding this compliance information statement should be directed to:

Director of Lexmark Technology & Services

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

Telephone: (859) 232–3000

E-mail: regulatory@lexmark.com

Notices 291

Industry Canada compliance statement

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Standard ICES-003.

Avis de conformité aux normes de l’industrie du Canada

Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux

équipements pouvant causer des interférences NMB-003.

Japanese VCCI notice

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the

approximation and harmonization of the laws of the Member States relating to radio equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön

fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the

Directives is available upon request from the Authorized Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

Compliance is indicated by the CE marking:

Restrictions

This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all

the countries listed in the table below:

Notices 292

AT BE BG CH CY CZ DE DK EE

EL ES FI FR HR HU IE IS IT

LI LT LU LV MT NL NO PL PT

RO SE SI SK TR UK

EU statement of radio transmitter operational frequency bands and maximum RF power

This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725

in the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both

bands.

Industry Canada compliance statement

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Standard ICES-003.

Avis de conformité aux normes de l’industrie du Canada

Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux

équipements pouvant causer des interférences NMB-003.

Notice to users of Class A products in Brazil

Este produto não é apropriado para uso em ambientes domésticos, pois poderá causar interferências

eletromagnéticas que obrigam o usuário a tomar medidas necessárias para minimizar estas interferências.

European Community (EC) directives conformity

This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,

and 2011/65/EU on the approximation and harmonization of the laws of the Member States relating to

electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits, and

on the restrictions of use of certain hazardous substances in electrical and electronic equipment.

The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,

40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön

fasor, Millennium Tower III, 1095 Budapest HUNGARY. A declaration of conformity to the requirements of the

Directives is available upon request from the Authorized Representative or may be obtained at

www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.

Notices 293

This product satisﬁes the Class A limits of EN 55022 and EN55032 and safety requirements of EN 60950‑1 or

EN 62368-1.

Radio interference notice

Warning

This is a product that complies with the emission requirements of EN55022 and EN55032 Class A limits and

immunity requirements of EN55024. This product is not intended to be used in residential/domestic

environments.

This is a Class A product. In a domestic environment, this product may cause radio interference, in which case

the user may be required to take adequate measures.

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,

LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER

PRINTERS

Lexmark International, Inc., Lexington, KY

This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the

country-speciﬁc warranty information that came with your product.

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,

from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”

Limited warranty

Lexmark warrants that this product:

—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts

—Is, during normal use, free from defects in material and workmanship

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for

repair or replacement (at Lexmark's option).

If this product is a feature or option, this statement applies only when that feature or option is used with the

product for which it was intended. To obtain warranty service, you may be required to present the feature or

option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to

that user for the remainder of the warranty period. You should transfer proof of original purchase and this

statement to that user.

Limited warranty service

The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12

months later provided that the warranty period for any supplies and for any maintenance items included with

the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser

Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is

Notices 294

available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”

message for such item.

To obtain warranty service you may be required to present proof of original purchase. You may be required to

deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark

designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the

Lexmark designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of

the Remarketer or Lexmark. The replacement may be a new or repaired item.

The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a

repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal

obligations, restrictions, liens, and encumbrances.

As part of your warranty service and/or replacement, Lexmark may update the ﬁrmware in your printer to the

latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized

products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized

use of genuine Lexmark products will not be impacted.

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable

storage media (unless directed otherwise by Lexmark).

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area

contact Lexmark on the World Wide Web.

Remote technical support is provided for this product throughout its warranty period. For products no longer

covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Extent of limited warranty

Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of

prints produced by any product.

Warranty service does not include repair of failures caused by:

—Modiﬁcation or unauthorized attachments

—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance

—Unsuitable physical or operating environment

—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer

—Operation of a product beyond the limit of its duty cycle

—Use of printing media outside of Lexmark speciﬁcations

—Refurbishment, repair, reﬁlling or remanufacture by a third party of products, supplies or parts

—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS

OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS

OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED

WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND

SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW

ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL

Notices 295

APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT

TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability

Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance

or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover

actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the

product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or

damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL

LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER

ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the

possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's

and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers

are intended beneﬁciaries of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or

limitation of incidental or consequential damages, so the limitations or exclusions contained above may not

apply to you.

This limited warranty gives you speciﬁc legal rights. You may also have other rights that vary from state to state.

Notices 296

Index

Numerics

2100‑sheet tray

installing 272

loading 31

4‑bin mailbox

installing 275

About this Printer menu 81

accessing the controller

board 256

activating Voice Guidance 26

adapter plug 59

adding contacts 23

adding groups 24

adding hardware options

print driver 280

adding internal options

print driver 280

ADF feed roller

replacing 173

ADF pick roller

replacing 170

ADF separator roller

replacing 176

ADF torque limiter

replacing 179

adjusting

ADF registration 255

scanner registration 255

adjusting speech rate

Voice Guidance 27

adjusting the brightness

printer display 187

adjusting the brightness of the

printer display 187

adjusting the default speaker

volume 150

adjusting toner darkness 247

AirPrint

using 47

answering machine

setting up 56

attaching cables 15

avoiding paper jams 189

blank pages 216

blocking junk faxes 64

bookmarks

creating 22

creating folders for 23

cannot open Embedded Web

Server 209

Card Copy

setting up 19

changing the printer port settings

after installing ISP 151

changing the wallpaper 20

checking the status of parts and

supplies 156

cleaning

exterior of the printer 153

interior of the printer 153

cleaning the printer 153

cleaning the scanner 153

clearing jam

automatic document feeder 197

in door A 192

in door C 194

in door H 200

in door N 199

in mailbox bin 199

in the multipurpose feeder 196

in the oset stacker bin 200

in the staple ﬁnisher 203

in the staple ﬁnisher bin 200

in the staple, hole punch

ﬁnisher 202

in the staple, hole punch

ﬁnisher bin 202

in trays 191

clearing staple jam

in the staple, hole punch

ﬁnisher 206

Cloud Connector proﬁle

creating 21

printing from 50

scanning to 66

collated printing does not

work 214

collating copies 52

conﬁdential print jobs 49

printing from a Macintosh

computer 49

printing from Windows 49

conﬁguring

fax speaker settings 150

conﬁguring daylight saving

time 62

conﬁguring e‑mail settings 54

conﬁguring supply

notiﬁcations 159

connecting printer to distinctive

ring service 62

connecting the printer

to a wireless network 150

connecting to a wireless network

using PIN method 151

using Push Button method 151

conservation settings

Eco‑Mode 186

hibernate mode 186

sleep mode 186

conserving supplies 187

contacting customer

support 255

contacts

adding 23

deleting 24

editing 24

control panel

using 16

controller board

accessing 256

copy troubleshooting

partial copies of documents or

photos 252

poor copy quality 252

scanner does not respond 254

scanner unit does not

close 254

copying

creating a shortcut 52

on both sides of the paper 51

copying dierent paper sizes 51

copying from

selected tray 51

copying multiple pages

onto a single sheet 52

Index 297

copying on letterhead 51

copying photos 51

creating a Cloud Connector

proﬁle 21

creating a copy shortcut 52

creating a fax destination

shortcut 63

creating a shortcut

copy 52

e‑mail 55

fax destination 63

FTP address 65

creating an e‑mail shortcut 55

creating an FTP shortcut 65

creating bookmarks 22

creating folders

for bookmarks 23

crooked print 229

Customer Support

using 22

customer support

contacting 255

customizing the display 20

date and time

fax settings 62

daylight saving time,

conﬁguring 62

deactivating the Wi‑Fi

network 152

default speaker volume

adjusting 150

Defective ﬂash detected 212

deleting contacts 24

deleting groups 24

Device Quotas

setting up 21

dierent paper sizes, copying 51

directory list

printing 50

Display Customization

using 20

distinctive ring service, fax

connecting to 62

documents

scanning to a fax server 66

documents, printing

from a computer 46

from a mobile device 46, 47

Eco‑Mode setting 186

Eco‑Settings

conﬁguring 22

editing contacts 24

editing groups 24

emission

notices 283, 290, 292, 293

enabling Magniﬁcation mode 27

enabling personal identiﬁcation

numbers 27

enabling spoken passwords 27

enabling the USB port 210

encrypting

printer hard disk 148

enlarging copies 52

envelopes

loading 36

environmental setting

Eco‑Mode 186

environmental settings

hibernate mode 186

sleep mode 186

erasing printer hard disk

memory 148

erasing printer memory 149

Ethernet cable 15

Ethernet port 15

exporting a conﬁguration ﬁle

using the Embedded Web

Server 281

exporting compressed logs 81

exporting conﬁguration ﬁle 81

e‑mail

creating a shortcut 55

setting up 54

e‑mailing

conﬁguring e‑mail settings 54

using a shortcut number 54

using the address book 54

using the printer 54

fax log

viewing 64

fax resolution

changing 63

fax setup

country‑ or region‑speciﬁc 59

standard telephone line

connection 56

fax speaker settings

conﬁguring 150

fax troubleshooting

cannot receive faxes 250

cannot send faxes 250

cannot send or receive

faxes 248

poor fax print quality 251

faxing

adjusting darkness 64

blocking junk faxes 64

changing resolution 63

creating a shortcut 63

fax setup 56

forwarding faxes 64

holding faxes 64

setting the date and time 62

viewing a fax log 64

FCC notices 290

ﬁnding more information about

the printer 10

ﬁrmware

update 281

ﬂash drive

printing from 47

scanning to 65

folder paper 220

font sample list

printing 50

forwarding faxes 64

FTP address

creating a shortcut 65

FTP server, scanning to

using the control panel 65

fuser

replacing 163

Google Cloud Print

using 46

green settings

Eco‑Mode 186

hibernate mode 186

sleep mode 186

groups

adding 24

deleting 24

editing 24

Index 298

hardware options

installing 272, 275, 276, 277,

279

memory card 259

trays 271

hardware options, adding

print driver 280

held jobs 49

printing from a Macintosh

computer 49

printing from Windows 49

Help menu 147

hibernate mode

setting 186

holding faxes 64

home screen

customizing 19

showing icons 19

home screen icons

using 18

HTTP/FTP Settings menu 135

humidity around the printer 285

icons on the home screen

showing 19

identifying jam locations 190

imaging unit

ordering 158

replacing 161

importing a conﬁguration ﬁle

using the Embedded Web

Server 281

indicator light

understanding the status 16

installing a memory card 259

installing a printer hard disk 264

installing internal solutions

port 267

installing optional card 261

installing the 2100‑sheet

tray 272

installing the 4‑bin mailbox 275

installing the oset stacker 276

installing the printer

software 280

installing the staple ﬁnisher 277

installing the staple, hole punch

ﬁnisher 279

installing trays 271

internal option is not

detected 211

internal options

ﬁrmware card 256

ﬂash memory 256

font card 256

internal solutions port 256

printer hard disk 256, 264

internal options, adding

print driver 280

internal solutions port

installing 267

jams

avoiding 189

jams, clearing

in the standard bin 195

keyboard on the display

using 27

letterhead

copying on 51

loading 36

loading, 2100‑sheet tray 31

Lexmark Mobile Print

using 46

LINE port 15

linking trays 37

2100‑sheet tray 31

letterhead in 2100‑sheet tray 31

loading the multipurpose

feeder 36

loading trays 28

locating jam areas 190

locating the security slot 148

Magniﬁcation mode

enabling 27

maintenance kit

ordering 158

making copies 51

managing screen saver 20

memory card

installing 259

802.1x 134

Accessibility 76

Conﬁdential Print Setup 143

Conﬁguration Menu 77

Copy Defaults 92

Custom Scan Sizes 91

Device 146

Erase Temporary Data Files 144

Ethernet 129

E‑mail Defaults 110

E‑mail Setup 108

Fax 146

Fax Cover Page 104

Fax Log Settings 104

Fax Mode 96

Fax Receive Settings 101

Fax Send Settings 97

Fax Server E‑mail Settings 106

Fax Server Scan Settings 107

Flash Drive Print 124

Flash Drive Scan 120

FTP Defaults 116

General Fax Settings 96, 105

Google Cloud Print 136

HTML 89

HTTP/FTP Settings 135

Image 89

Information Sent to Lexmark 76

IPSec 133

Job Accounting 85

Layout 82

Local Accounts 139

LPD Conﬁguration 134

Manage Permissions 138

Media Types 92

Menu Settings Page 146

Miscellaneous 145

Mobile Services

Management 145

Network 147

Network Overview 126

Notiﬁcations 71

Out of Service Erase 81

PCL 87

PDF 86

PostScript 87

Power Management 75

Preferences 69

Print 146

Quality 84

Index 299

Remote Operator Panel 71

Restore Factory Defaults 77

Security Audit Log 140

Setup 83

Shortcuts 146

SNMP 132

Solutions LDAP Settings 144

Speaker Settings 105

TCP/IP 131

ThinPrint 135

Tray Conﬁguration 90

Troubleshooting 147

Universal Setup 90

USB 136

Visible Home Screen Icons 81

Web Link Setup 115

Wi‑Fi Direct 137

XPS 86

menu map 68

Menu Settings Page

printing 147

menus

About this Printer 81

Disk Encryption 144

Schedule USB Devices 140

Wireless 126

mobile device

printing from 46, 47

Mopria Print Service

using 46

moving the printer 11, 185

multipurpose feeder

loading 36

navigating the screen

using gestures 26

navigating the screen using

gestures 26

network setup page

printing 211

noise emission levels 283

Non‑Lexmark supply 213

non‑volatile memory 149

erasing 148

Not enough free space in ﬂash

memory for resources 212

notices 283, 284, 285, 286,

287, 290, 292, 293

oset stacker

installing 276

optional card

installing 261

ordering

maintenance kit 158

ordering supplies

imaging unit 158

staple cartridge 158

toner cartridge 156

paper

Universal size setting 28

paper jam in door A 192

paper jam in door C 194

paper jam in door H 200

paper jam in door N 199

paper jam in the 4‑bin

mailbox 199

paper jam in the automatic

document feeder 197

paper jam in the multipurpose

feeder 196

paper jam in the oset stacker

bin 200

paper jam in the staple ﬁnisher

bin 200

paper jam in trays 191

paper jam, clearing

automatic document feeder 197

paper jams

avoiding 189

location 190

paper jams, clearing

in the standard bin 195

paper size

setting 28

paper type

setting 28

parts status

checking 156

personal identiﬁcation number

method 151

personal identiﬁcation numbers

enabling 27

photos

copying 51

pick roller

replacing 167

pick roller in the multipurpose

feeder

replacing 169

placing separator sheets

between copies

copying 52

poor fax print quality 251

power button light

understanding the status 16

power cord socket 15

prepunched paper

loading 36

print driver

hardware options, adding 280

print quality

cleaning the scanner 153

Print Quality Test Pages 147

print quality troubleshooting

blank or white pages 216

crooked or skewed print 229

dark print 217

ﬁne lines are not printed

correctly 219

folded or wrinkled paper 220

gray background on prints 221

horizontal light bands 235

light print 224

mottled print and dots 227

paper curl 228

repeating defects 241

solid black pages 230

text or images cut o 232

toner easily rubs o 234

vertical dark bands 236

vertical dark lines or

streaks 239

vertical dark streaks with print

missing 240

vertical light bands 235

vertical white lines 236

print troubleshooting

conﬁdential and other held

documents do not print 242

envelope seals when

printing 214

incorrect margins 224

jammed pages are not

reprinted 216

job prints from the wrong

tray 247

job prints on the wrong

paper 247

Index 300

paper frequently jams 215

print jobs do not print 245

slow printing 243

tray linking does not work 214

unable to read ﬂash drive 210

printer

minimum clearances 11

moving 11

selecting a location 11

shipping 186

printer conﬁgurations 12

printer display

adjusting the brightness 187

printer hard disk

encrypting 148

installing 264

printer hard disk memory 149

erasing 148

printer information

ﬁnding 10

printer is not responding 246

printer menus 68, 81

printer messages

Defective ﬂash detected 212

Non‑Lexmark supply 213

Not enough free space in ﬂash

memory for resources 212

Replace cartridge, printer region

mismatch 212

Unformatted ﬂash detected 212

printer options troubleshooting

cannot detect internal

option 211

printer port settings

changing 151

printer ports 15

printer settings

restoring to factory defaults 149

printer software, installing 280

printer status 16

printing

directory list 50

font sample list 50

from a Cloud Connector

proﬁle 50

from a computer 46

from a ﬂash drive 47

Menu Settings Page 147

network setup page 211

printing a directory list 50

printing a font sample list 50

printing a network setup

page 211

printing conﬁdential and other

held jobs

from a Macintosh computer 49

from Windows 49

printing from a computer 46

printing from a ﬂash drive 47

Push Button method 151

QR codes

adding 22

Quality menu 84

recycling

Lexmark packaging 187

Lexmark products 187

toner cartridges 187

reducing copies 52

removing paper jam

in door A 192

in door C 194

in door H 200

in door N 199

in mailbox bin 199

in the multipurpose feeder 196

in the oset stacker bin 200

in the staple ﬁnisher bin 200

in the staple, hole punch

ﬁnisher 202

in the staple, hole punch

ﬁnisher bin 202

in trays 191

removing staple jam 203, 206

repeat print jobs 49

printing from a Macintosh

computer 49

printing from Windows 49

Replace cartridge, printer region

mismatch 212

replacing

pick roller in the multipurpose

feeder 169

replacing parts

ADF pick roller 170

ADF separator roller 176

ADF torque limiter 179

fuser 163

pick roller 167

transfer roller 165

replacing supplies

imaging unit 161

staple cartridge 182, 184

toner cartridge 160

replacing the ADF feed roller 173

replacing the ADF separator

roller 176

reserve print jobs

printing from a Macintosh

computer 49

printing from Windows 49

resetting

supply usage counters 213

resetting the supply usage

counters 213

restoring factory default

settings 149

RJ11 adapter 59

running a slideshow 20

safety information 8, 9

saving paper 52

saving toner 52

Scan Center

setting up 20

Scan to Computer

setting up 66

scan troubleshooting

cannot scan from a

computer 251

partial copies of documents or

photos 252

poor copy quality 252

scan job was not

successful 253

scanner does not respond 254

scanner unit does not

close 254

scanning freezes the

computer 254

scanning takes too long 254

vertical dark streaks on output

when scanning from the

ADF 252

scanner

cleaning 153

scanning

to a Cloud Connector proﬁle 66

to an FTP server 65

scanning quality problem 252

Index 301

scanning to a computer 66

scanning to a fax server 66

scanning to a ﬂash drive 65

scanning to an FTP server

using the control panel 65

scheduling a fax 63

securing printer memory 149

security slot

locating 148

selecting a location for the

printer 11

sending a fax

scheduled 63

using the computer 62

using the control panel 62

sending an e‑mail 54

serial printing

setting up 152

setting hibernate mode 186

setting sleep mode 186

setting the paper size 28

setting the paper type 28

setting the Universal paper

size 28

setting up Device Quotas 21

setting up e‑mail function 54

setting up fax

country‑ or region‑speciﬁc 59

standard telephone line

connection 56

setting up fax function 56

setting up serial printing 152

shipping the printer 186

Shortcut Center

using 20

showing icons on the home

screen 19

skewed print 229

speaker

default volume 150

spoken passwords

enabling 27

staple cartridge

ordering 158

replacing 182, 184

staple ﬁnisher

installing 277

staple, hole punch ﬁnisher

installing 279

statement of volatility 149

storing print jobs 49

supplies

conserving 187

supplies status

checking 156

supply notiﬁcations

conﬁguring 159

supply usage counters

resetting 213

supported ﬁle types 48

supported ﬂash drives 48

supported paper sizes 38

supported paper types 41

supported paper weights 43

TCP/IP menu 131

temperature around the

printer 285

toner cartridge

ordering 156

replacing 160

toner cartridges

recycling 187

toner darkness

adjusting 247

transfer roller

replacing 165

trays

loading 28

troubleshooting

cannot open Embedded Web

Server 209

printer is not responding 246

troubleshooting, copy

partial copies of documents or

photos 252

poor copy quality 252

scanner does not respond 254

scanner unit does not

close 254

troubleshooting, fax

cannot receive faxes 250

cannot send faxes 250

cannot send or receive

faxes 248

troubleshooting, print

collated printing does not

work 214

conﬁdential and other held

documents do not print 242

envelope seals when

printing 214

incorrect margins 224

jammed pages are not

reprinted 216

job prints from the wrong

tray 247

job prints on the wrong

paper 247

paper frequently jams 215

print jobs do not print 245

slow printing 243

tray linking does not work 214

troubleshooting, print quality

blank or white pages 216

crooked or skewed print 229

dark print 217

ﬁne lines are not printed

correctly 219

folded or wrinkled paper 220

gray background on prints 221

horizontal light bands 235

light print 224

mottled print and dots 227

paper curl 228

repeating defects 241

solid black pages 230

text or images cut o 232

toner easily rubs o 234

vertical dark bands 236

vertical dark lines or

streaks 239

vertical dark streaks with print

missing 240

vertical light bands 235

vertical white lines 236

troubleshooting, printer options

cannot detect internal

option 211

troubleshooting, scan

cannot scan from a

computer 251

partial copies of documents or

photos 252

poor copy quality 252

scan job was not

successful 253

scanner does not respond 254

scanner unit does not

close 254

vertical dark streaks on output

when scanning from the

ADF 252

two‑sided copying 51

Index 302

unable to read ﬂash drive

troubleshooting, print 210

Unformatted ﬂash detected 212

Universal paper size

setting 28

unlinking trays 37

updating ﬁrmware

ﬂash ﬁle 281

USB cable 15

USB port 15

enabling 210

using

genuine Lexmark parts 156

genuine Lexmark supplies 156

using Customer Support 22

using Display Customization 20

using QR Code Generator 22

using the ADF

copying 51

using the control panel 16

using the home screen 18

using the scanner glass

copying 51

verify print jobs 49

printing from a Macintosh

computer 49

printing from Windows 49

vertical dark lines on prints 239

vertical dark streaks on output

when scanning from the

ADF 252

vertical streaks on prints 239

virtual keyboard

using 27

Voice Guidance

activating 26

speech rate 27

Voice Guidance speech rate

adjusting 27

volatile memory 149

erasing 148

white lines 236

white pages 216

Wireless menu 126

wireless network

connecting the printer to 150

Wi‑Fi Protected Setup 151

wireless networking 150

Wi‑Fi network

deactivating 152

Wi‑Fi Protected Setup

wireless network 151

wrinkled paper 220

Index 303

Table of Contents

Lexmark XM7370 User Manual

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