Table of Contents
LG 2017 (M250N) User Manual
Displayed below is the user manual for 2017 (M250N) by LG which is a product in the Smartphones category. This manual has pages.
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1
About this user guide
Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• This device is not suitable for people who have a visual impairment due
to the touchscreen keyboard.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Centre. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG licence agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licenced for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading,downloading, auto-syncing and location services. To void
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
ENGLISH
2
Instructional notices
WARNING: Situations that could cause injury to the user and third
parties.
CAUTION: Situations that may cause minor injury or damage to the
device.
NOTE: Notices or additional information.
3
Table of contents
01
Custom-designed
Features
15 Wide-angle camera
16 Multi-tasking feature
18 quick share
02
Basic Functions
20 Product components and
accessories
21 Parts overview
23 Turning the power on or off
24 Installing the SIM card and
battery
26 Inserting the memory card
27 Removing the memory card
27 Charging the battery
29 Touch screen
32 Home screen
40 Screen lock
43 Memory card encryption
44 Taking screenshots
45 Entering text
51 Do not disturb
5 Guidelines for safe and efficient use
4Table of contents
03
Useful Apps
53 Installing and uninstalling apps
54 Uninstalled apps
55 Phone
59 Messaging
60 Camera
67 Gallery
70 Music
71 E-mail
73 Calendar
74 QuickMemo+
76 Calculator
77 Clock
78 Downloads
78 File Manager
79 FM Radio
79 Voice Recorder
80 Contacts
82 LG SmartWorld
82 Tasks
83 LG Backup
84 RemoteCall Service
84 Evernote
84 Facebook
85 Instagram
85 Chrome
85 Google apps
04
Phone Settings
88 Settings
88 Networks
98 Sound & notification
99 Display
100 General
05
Appendix
109 LG Language Settings
109 LG Bridge
110 Phone software update
112 FAQ
115 Anti-Theft Guide
116 More information
Regulatory information
(Regulation ID number,
E-labeling, etc.)
5
Guidelines for safe and efficient use
Please read these simple guidelines. Not following these guidelines may be
dangerous or illegal.
Should a fault occur, a software tool is built into your device that will gather a
fault log. This tool gathers only data specific to the fault, such as signal strength,
cell ID position in sudden call drop and applications loaded. The log is used only to
help determine the cause of the fault. These logs are encrypted and can only be
accessed by an authorised LG Repair centre should you need to return your device
for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This device has been designed to comply with applicable safety requirements for
exposure to radio waves. These requirements are based on scientific guidelines that
include safety margins designed to assure the safety of all persons, regardless of
age and health.
• The radio wave exposure guidelines employ a unit of measurement known
as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using
standardised methods with the device transmitting at its highest certified
power level in all used frequency bands.
• While there may be differences between the SAR levels of various LG device
models, they are all designed to meet the relevant guidelines for exposure to
radio waves.
• The SAR limit recommended by the International Commission on Non-Ionizing
Radiation Protection (ICNIRP) is 2 W/kg averaged over 10g of tissue.
• The highest SAR value for this model tested for use at the ear is 0.541 W/kg
(10g) and when worn on the body is 1.310 W/kg (10g).
6Guidelines for safe and efficient use
• This device meets RF exposure guidelines when used either in the normal use
position against the ear or when positioned at least 5 mm away from the body.
When a carry case, belt clip or holder is used for body-worn operation, it should
not contain metal and should position the product at least 5 mm away from
your body. In order to transmit data files or messages, this device requires a
quality connection to the network. In some cases, transmission of data files
or messages may be delayed until such a connection is available. Ensure the
above separation distance instructions are followed until the transmission is
completed.
Information about the RF exposure from FCC
In August 1996, the Federal Communications Commission (FCC) of the
United States, with its action in Report and Order FCC 96-326, adopted
an updated safety standard for human exposure to radio frequency (RF)
electromagnetic energy emitted by FCC regulated transmitters. Those
guidelines are consistent with the safety standard previously set by both
international and U.S. standards. The design of this device complies with
FCC guidelines and these international standards.
Part 15.19 statement
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Part 15.21 Statement
Changes or modifications not expressly approved by the manufacturer could void
the user’s authority to operate the equipment.
7Guidelines for safe and efficient use
Body-worn Operation
This device was tested for typical bodyworn operations with the back of the device
kept 0.39 inches (1cm) between the user’s body and the back of the device. To
comply with FCC RF exposure requirements, a minimum separation distance of
0.39 inches (1cm) must be maintained between the user’s body and the back of
the device.
Any beltclips, holsters, and similar accessories containing metallic components
may not be used. Body-worn accessories that cannot maintain 0.39 inches (1cm)
separation distance between the user’s body and the back of the device, and have
not been tested for typical body-worn operations may not comply with FCC RF
exposure limits and should be avoided.
Part 15.105 Statement
This equipment has been tested and found to comply with the limits for a class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
• the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
8Guidelines for safe and efficient use
Product care and maintenance
• Always use genuine LG batteries, chargers and accessories approved for use
with this particular device model. The use of any other types may invalidate any
approval or warranty applying to the device and may be dangerous.
• Some contents and illustrations may differ from your device without prior
notice.
• Do not disassemble this unit. Take it to a qualified service technician when repair
work is required.
• Repairs under warranty, at LG’s discretion, may include replacement parts
or boards that are either new or reconditioned, provided that they have
functionality equal to that of the parts being replaced.
• Keep away from electrical appliances such as TVs, radios and personal
computers.
• The unit should be kept away from heat sources such as radiators or cookers.
• Do not drop.
• Do not subject this unit to mechanical vibration or shock.
• Switch off the device in any area where you are required to by special
regulations. For example, do not use your device in hospitals as it may affect
sensitive medical equipment.
• Do not handle the device with wet hands while it is being charged. It may cause
an electric shock and can seriously damage your device.
• Do not charge a handset near flammable material as the handset can become
hot and create a fire hazard.
• Use a dry cloth to clean the exterior of the unit (do not use solvents such as
benzene, thinner or alcohol).
• Do not charge the device when it is on soft furnishings.
• The device should be charged in a well ventilated area.
• Do not subject this unit to excessive smoke or dust.
• Do not keep the device next to credit cards or transport tickets; it can affect the
information on the magnetic strips.
• Do not tap the screen with a sharp object as it may damage the device.
• Do not expose the device to liquid or moisture.
9Guidelines for safe and efficient use
• Use accessories like earphones cautiously. Do not touch the antenna
unnecessarily.
• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.
Damage to the glass display due to abuse or misuse is not covered under the
warranty.
• Your device is an electronic device that generates heat during normal operation.
Extremely prolonged, direct skin contact in the absence of adequate ventilation
may result in discomfort or minor burns. Therefore, use care when handling your
device during or immediately after operation.
• If your device gets wet, immediately unplug it to dry off completely. Do not
attempt to accelerate the drying process with an external heating source, such
as an oven, microwave or hair dryer.
• The liquid in your wet device, changes the colour of the product label inside your
device. Damage to your device as a result of exposure to liquid is not covered
under your warranty.
Efficient device operation
Electronics devices
All devices may receive interference, which could affect performance.
• Do not use your mobile phone near medical equipment without requesting
permission. Please consult your doctor to determine if operation of your phone
may interfere with the operation of your medical device.
• Pacemaker manufacturers recommend that you leave at least 15 cm of space
between other devices and a pacemaker to avoid potential interference with the
pacemaker.
• This device may produce a bright or flashing light.
• Some hearing aids might be disturbed by devices.
• Minor interference may affect TVs, radios, PCs etc.
• Use your device in temperatures between 0ºC and 40ºC, if possible. Exposing
your device to extremely low or high temperatures may result in damage,
malfunction, or even explosion.
10Guidelines for safe and efficient use
Road safety
Check the laws and regulations on the use of devices in the area when you drive.
• Do not use a hand-held device while driving.
• Give full attention to driving.
• Pull off the road and park before making or answering a call if driving conditions
so require.
• RF energy may affect some electronic systems in your vehicle such as car
stereos and safety equipment.
• When your vehicle is equipped with an air bag, do not obstruct with installed
or portable wireless equipment. It can cause the air bag to fail or cause serious
injury due to improper performance.
• If you are listening to music whilst out and about, please ensure that the volume
is at a reasonable level so that you are aware of your surroundings. This is of
particular importance when near roads.
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
Damage to your hearing can occur if you are exposed to loud sound for long
periods of time. We therefore recommend that you do not turn on or off the
handset close to your ear. We also recommend that music and call volumes are set
to a reasonable level.
• When using headphones, turn the volume down if you cannot hear the people
speaking near you, or if the person sitting next to you can hear what you are
listening to.
• Excessive sound pressure from earphones and headphones can cause
hearing loss.
11Guidelines for safe and efficient use
Glass Parts
Some parts of your device are made of glass. This glass could break if your device is
dropped on a hard surface or receives a substantial impact. If the glass breaks, do
not touch or attempt to remove it. Stop using your device until the glass is replaced
by an authorised service provider.
Blasting area
Do not use the device where blasting is in progress. Observe restrictions and follow
any regulations or rules.
Potentially explosive atmospheres
• Do not use your device at a refueling point.
• Do not use near fuel or chemicals.
• Do not transport or store flammable gas, liquid or explosives in the same
compartment of your vehicle as your device or accessories.
In aircraft
Wireless devices can cause interference in aircraft.
• Turn your device off before boarding any aircraft.
• Do not use it on the ground without permission from the crew.
Children
Keep the device in a safe place out of the reach of small children. It includes small
parts which may cause a choking hazard if detached.
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should
never depend solely on your device for emergency calls. Check with your local
service provider.
12Guidelines for safe and efficient use
Battery information and care
• You do not need to completely discharge the battery before recharging. Unlike
other battery systems, there is no memory effect that could compromise the
battery’s performance.
• Use only LG batteries and chargers. LG chargers are designed to maximise the
battery life.
• Do not disassemble or short-circuit the battery.
• Keep the metal contacts of the battery clean.
• Replace the battery when it no longer provides acceptable performance. The
battery pack may be recharged hundreds of times before it needs replacing.
• Recharge the battery if it has not been used for a long time to maximise
usability.
• Do not expose the battery charger to direct sunlight or use it in high humidity,
such as in the bathroom.
• Do not leave the battery in hot or cold places, as this may deteriorate battery
performance.
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
• If you need to replace the battery, take it to the nearest authorised LG
Electronics service point or dealer for assistance.
• Always unplug the charger from the wall socket after the device is fully charged
to save unnecessary power consumption of the charger.
• Actual battery life will depend on network configuration, product settings,
usage patterns, battery and environmental conditions.
• Make sure that no sharp-edged items such as animal’s teeth or nails, come into
contact with the battery. This could cause a fire.
13Guidelines for safe and efficient use
Securing personal information
• Make sure to protect your personal information to prevent data leakage or
misuse of sensitive information.
• Always back up important data while using the device. LG is not responsible for
any data loss.
• Make sure to back up all data and reset the device when disposing of the device
to prevent any misuse of sensitive information.
• Read the permission screen carefully while downloading applications.
• Be cautious using the applications that have access to multiple functions or to
your personal information.
• Check your personal accounts regularly. If you find any sign of misuse of your
personal information, ask your service provider to delete or change your account
information.
• If your device is lost or stolen, change the password of your account to secure
your personal information.
• Do not use applications from unknown sources.
Custom-designed
Features
01
Custom-designed Features 15
Wide-angle camera
You can take photos or record videos with a wider range than your actual
field of vision by using the wide-angle on the front camera.
Launch the Camera app, then tap / to switch between the
standard and wide-angle.
Front camera
Standard angle icon Wide-angle icon
• See
Starting the camera
for details.
Custom-designed Features 16
Multi-tasking feature
Multi window
You can use two apps at the same time by separating the screen into the
multiple windows.
While using an app, touch and hold from the Home touch buttons,
then select an app from the recently used apps list.
• You can use two apps displayed on the main screen at the same time.
• To stop the Multi window feature, touch and hold .
• You can use this feature in an app that supports the Multi window
feature.
• The Multi window feature is not supported by some apps, including
downloaded apps.
Custom-designed Features 17
Overview screen
The Overview screen provides a preview of your recently used apps.
To view the list of recently used apps, tap on the Home, then tap the
displayed app.
• Touch and hold an app and drag it to the top of the screen to start the
app with the Multi window. You can also tap at the top of each app.
Custom-designed Features 18
quick share
You can share a photo or video to the app you want immediately after
taking it.
1 Tap , then take a photo or record a video.
2 Tap the app icon that appears on the screen to share it using that app.
You can also swipe the icon towards the opposite direction to see
what other apps you can use to share your photos and videos.
quick share icon
• The app displayed by the quick share icon may vary, depending on the
type and frequency of access to the apps installed on the device.
Basic Functions
02
Basic Functions 20
Product components and
accessories
The following items are included with your device.
• Device
• Battery
• Stereo headset
• USB cable
• Charger
• Quick Start Guide
• The items described above may be optional.
• The items supplied with the device and any available accessories may
vary depending on the area and service provider.
• Always use genuine LG Electronics accessories. Using accessories made
by other manufacturers may affect your device's call performance or
cause malfunctions. This may not be covered by LG's repair service.
• If any of these basic items are missing, contact the dealer from which
you purchased your device.
• To purchase additional basic items, contact an LG Customer Service
Centre.
• To purchase optional items, contact an LG Customer Service Centre for
available dealers.
• Some items in the product box are subject to change without notice.
• The appearance and specifications of your device are subject to change
without notice.
• Device specifications may vary depending on the area or service provider.
• Be sure to use authentic accessories provided by LG Electronics. Using
third-party accessories may damage the device or cause malfunctions.
Basic Functions 21
Parts overview
Front camera lens
Proximity/Ambient
light sensor
Microphone
Earpiece
Touch screen
Charger/USB cable
port
Stereo headset jack
Power/Lock key
NFC antenna area
Speaker
Rear camera lens
Microphone
Volume keys (+/-)
Flash
Basic Functions 22
• Proximity/Ambient light sensor
- Proximity sensor: During a call, the proximity sensor turns off the
screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.
- Ambient light sensor: The ambient light sensor analyses the ambient
light intensity when the auto-brightness control mode is turned on.
• Volume keys
- Adjust the volume for ringtones, calls or notifications.
- While using the Camera, gently press a Volume key to take a photo.
To take continuous shots of photos, press and hold the Volume key.
- Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up (+) key
twice to launch Capture+.
• Power/Lock key
-Briefly press the key when you want to turn the screen on or off.
- Press and hold the key when you want to select a power control
option.
• Some functions may be restricted for access, depending on the device
specifications.
• The back cover includes a built-in NFC antenna. Be cautious when
handling the device to avoid damaging or covering the NFC antenna.
• Do not put heavy objects on the device or sit on it. Failure to do so may
damage the touch screen.
• Screen-protective film or accessories may interfere with the proximity
sensor.
• If your device is wet or is being used in a humid place, the touch screen
or buttons may not function properly.
Basic Functions 23
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be longer
than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Power control options
Press and hold the Power/Lock key, then select an option.
• Power off: Turn off the device.
• Power off and restart: Restart the device.
• Turn on Airplane mode: Block telecommunication-related functions,
including making phone calls, messaging and browsing the Internet.
Other functions remain available.
Basic Functions 24
Installing the SIM card and
battery
Insert the SIM card provided by the device service provider, and the
included battery.
1 To remove the back cover, hold the device firmly in one hand. With your
other hand, lift off the back cover with your thumbnail as shown in the
figure.
2 Slide the SIM card into the SIM card slot as shown in the figure. Make
sure the gold contact area on the card is facing downward.
Basic Functions 25
3 Insert the battery.
4 To replace the cover onto the device, align the back cover over the
battery compartment and press it down until it clicks into place.
• This device supports only Nano SIM cards.
• For problem-free performance, it is recommended to use the phone
with the correct type of SIM card. Always use a factory-made SIM card
supplied by the operator.
Precautions when using the SIM card
• Do not lose your SIM card. LG is not responsible for damage and other
issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
Basic Functions 26
Inserting the memory card
Insert the memory card into your device.
The device can support up to a 2 TB microSD card. Depending on the
memory card manufacturer and type, some memory card may not be
compatible with your device.
1 Remove the back cover.
2 Insert a memory card with the gold-coloured contacts facing
downwards.
Memory card
(optional)
3 Replace the back cover.
• Some memory cards may not be fully compatible with the device. If you
use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.
• Frequent writing and erasing of data may shorten the memory card
lifespan.
Basic Functions 27
Removing the memory card
Unmount the memory card before removing it for safety.
1 Tap Settings General Storage .
2 Remove the back cover and pull out the memory card.
• Do not remove the memory card while the device is transferring or
accessing information. This may cause data to be lost or corrupted, or
may damage the memory card or the device. LG is not responsible for
losses that result from the abuse or improper use of memory cards,
including the loss of data.
Charging the battery
Before using the device, fully charge the battery.
Connect one end of the charging cable to the charger, insert the other end
of the cable into the cable port, and then plug the charger into a power
socket.
Basic Functions 28
• Make sure to use the USB cable provided with your device.
• Make sure to use an LG-approved charger, battery and charging cable.
Charging the battery with a third-party charger may cause the battery
to explode or may damage the device.
• Using the device when it is charging may cause electric shock. To use the
device, stop charging it.
• Remove the charger from the power socket after the device is fully
charged. This prevents unnecessary power consumption.
• Another way to charge the battery is by connecting a USB cable
between the device and a desktop or laptop computer. This may take a
longer time than charging the battery in the common way.
• Do not charge the battery by using a USB hub that is unable to maintain
the rated voltage. Charging may fail or unintentionally stop.
Precautions when using the device
• When replacing the battery, take extra care to ensure that no foreign
substances or water enter the device.
• Ensure that the inside of the device does not make contact with a
metallic object or water.
• Make sure to use the USB cable provided; do not use third party USB
cables or chargers with your device. The LG limited warranty does not
cover the use of third party accessories.
• Failure to follow the instructions in this guide and improper use may
damage the device.
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.
Cancel background operations to increase battery life.
To minimise battery consumption, follow these tips:
• Turn off the Bluetooth
®
or Wi-Fi network function when not using
them.
Basic Functions 29
• Set the screen timeout to as short a time as possible.
• Minimise the screen brightness.
• Set a screen lock when the device is not used.
• Check the battery usage details and close any downloaded apps that
are draining the battery.
Touch screen
You can familiarise yourself with how to control your device by using
touch screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
Touching and holding
Touch and hold for several seconds to display a menu with available
options.
Basic Functions 30
Double-tapping
Tap twice quickly to zoom in or out on a web page or map.
Dragging
Tap an item, such as an app or widget, then move your finger to another
location in a controlled motion. You can use this gesture to move an item.
Swiping
Tap the screen with your finger and move it quickly without pausing. You
can use this gesture to scroll through a list, a web page, photos, screens,
and more.
Basic Functions 31
Pinching and spreading
Pinch two fingers to zoom out such as on a photo or map. To zoom in,
spread your fingers apart.
• Do not expose the touch screen to excessive physical shock. You might
damage the touch sensor.
• A touch screen failure may occur if you use the device near a magnetic,
metallic or conductive material.
• If you use the device under bright lights, such as direct sunlight, the
screen may not be visible, depending on your position. Use the device
in a shady location or a location with an ambient light that is not too
bright and bright enough to read books.
• Do not press the screen with excessive force.
• Gently tap with your fingertip on the option you want.
• Touch control may not work properly if you tap while wearing a glove or
by using the tip of your fingernail.
• Touch control may not work properly if the screen is moist or wet.
• The touch screen may not function properly if a screen-protective film
or accessory purchased from a third party store is attached to the
device.
Basic Functions 32
Home screen
Home screen overview
The Home screen is the starting point for accessing various functions
and apps on your device. Tap on any screen to directly go to the Home
screen.
You can manage all apps and widgets on the Home screen. Swipe the
screen left or right to view all installed apps at a glance.
To search for an app, use Google search.
Home screen layout
You can view all apps and organise widgets and folders on the Home
screen.
Status bar
Folder
Home touch buttons
Google search
widget
Weather widget
Page icon
Quick access area
• The Home screen may vary, depending on the service provider or
software version.
Basic Functions 33
• Status bar: View status icons, the time and the battery level.
• Weather widget: View the information of weather and time for a
specific area.
• Google search widget: Perform a Google search by inputting spoken
or written keywords.
• Folder: Create folders to group apps by your preferences.
• Page icon: Display the total number of Home screen canvases. Tap the
desired page icon to go to the page you selected. The icon reflecting
the current canvas will be highlighted.
• Quick access area: Fix main apps at the bottom of the screen so that
they can be accessed from any Home screen canvas.
• Home touch buttons
- : Return to the previous screen. Close the keypad or pop-up
windows.
- : Tap to go to the Home screen. To launch Google search, touch
and hold.
- : Tap to view a list of recently used apps or run an app from the
list. To delete all the recently used apps, tap CLEAR ALL. To use two
apps at the same time with the Multi-Window feature, touch and
hold the button while using an app.
Basic Functions 34
Editing the Home touch buttons
You can rearrange the Home touch buttons or add frequently used
functions to the Home touch buttons area.
Tap Settings Display Home touch buttons Button
combination and customise the settings.
• Several functions, including QSlide, Notification panel and Capture+, are
provided. A maximum of five items can be added.
Status icons
When there is a notification for an unread message, calendar event or
alarm, the status bar displays the corresponding notification icon. Check
your device's status by viewing notification icons displayed on the status
bar.
No signal
Data is being transmitted over the network
Alarm is set
Vibrate mode is on
Bluetooth is on
Connected to a computer via USB
Basic Functions 35
Battery level
Airplane mode is on
Missed calls
Wi-Fi is connected
Mute mode is on
GPS is on
Hotspot is on
No SIM card
NFC is on
• Some of these icons may appear differently or may not appear at all,
depending on the device's status. Refer to the icons according to the
actual environment in which you are using the device.
• Displayed icons may vary, depending on the area or service provider.
Basic Functions 36
Notifications panel
You can open the notifications panel by dragging the status bar
downward on the main screen.
• To open the quick access icons list, drag the notifications panel
downwards or tap .
• To rearrange, add, or remove icons, tap EDIT.
• If you touch and hold the icon, the settings screen for the
corresponding function appears.
Basic Functions 37
Switching the screen orientation
You can set the screen orientation to automatically switch, according to
the device's physical orientation.
On the notification panel, tap Rotation from the quick access icon list.
You can also tap Settings Display and activate Auto-rotate
screen.
Editing the Home screen
On the Home screen, touch and hold on an empty space, then select the
desired action from below.
• To rearrange the Home screen canvases, touch and hold on a canvas,
then drag it to another location.
• To add a widget to the Home screen, touch and hold on a blank area of
the Home screen, then select Widgets.
• To change a theme, touch and hold on a blank area of the Home
screen, then select Theme.
You can also tap Settings Display Theme, then select a theme
to apply to the device.
• To configure the Home screen settings, touch and hold on a blank area
of the Home screen, then select Home screen settings.
See
Home screen settings
for details.
• To view or reinstall the uninstalled apps, touch and hold on a blank area
of the Home screen, then select Uninstalled apps.
See
Uninstalled apps
for details.
Basic Functions 38
Viewing the background theme
You can view only the background image by hiding the apps and widgets
on the Home screen.
Spread two fingers apart on the Home screen.
• To return to the original screen, which displays apps and widgets, pinch
your fingers on the Home screen or tap .
Moving apps on the Home screen
On the Home screen, touch and hold an app, then drag it to another
location.
• To keep frequently used apps at the bottom of the Home screen, touch
and hold an app, then drag it to the quick access area at the bottom.
• To remove an icon from the quick access area, drag the icon to the
Home screen.
Basic Functions 39
Using folders from the Home screen
Creating folders
On the Home screen, touch and hold an app, then drag it over another
app.
• A new folder is created and the apps are added to the folder.
Editing folders
On the Home screen, tap a folder and do one of the following actions.
• To edit the folder name and colour, tap the folder name.
• To add apps, touch and hold an app, then drag it over the folder and
release it.
• To remove an app from the folder, touch and hold the app and drag it to
outside the folder. If the removed app is the only one app that existed
in the folder, the folder is removed automatically.
• You can also add or remove apps after tapping in the folder.
Home screen settings
You can customise Home screen settings.
1 Tap Settings Display Home screen.
2 Customise the following settings:
• Select Home: Select a Home screen mode.
• Wallpaper: Change the Home screen background wallpaper.
• Screen swipe effect: Select an effect to apply when the Home
screen canvas switches.
• Sort apps by: Set how apps are sorted on the Home screen.
• Grid: Change the app arrangement mode for the Home screen.
• Hide apps: Select which apps you want to hide from the Home
screen.
Basic Functions 40
Screen lock
Screen lock overview
Your device's screen turns off and locks itself if you press the Power/Lock
key. This also happens after the device is left idle for a specified period of
time.
If you press the Power/Lock key when a screen lock is not set, the Home
screen appears immediately.
To ensure security and prevent unwanted access to your device, set a
screen lock.
• Screen lock prevents unnecessary touch input on the device screen and
reduces battery consumption. We recommend that you activate the
screen lock while not using the device.
Configuring screen lock settings
There are several options available for configuring the screen lock settings.
1 Tap Settings Display Lock screen Select screen lock and
then select the method you prefer.
2 Customise the following settings:
• None: Deactivate the screen lock function.
• Swipe: Swipe on the screen to unlock the screen.
• Knock Code: Tap the spaces of the screen in accordance with a
pattern to unlock the screen.
• Pattern: Draw a pattern to unlock the screen.
• PIN: Enter a numeric password to unlock the screen.
• Password: Enter an alphanumeric password to unlock the screen.
• If you incorrectly attempt to unlock the device 5 times, the screen is
blocked for 30 seconds.
Basic Functions 41
Secure start-up settings
When you select Knock Code, Pattern, PIN or Password as a screen lock
method, you can configure your device to be locked whenever turning on
the device in order to secure your data.
• You cannot use all functions, except for emergency calls until you
unlock the device.
• If you forget your decryption password, you cannot restore encrypted
data and personal information.
Lock screen settings
You can customise the following lock screen settings.
1 Tap Settings Display Lock screen.
2 Customise the following settings:
• Select screen lock: Select a screen lock method.
• Smart Lock: Select trusted items so that if one of them occurs, the
device is automatically unlocked.
• Wallpaper: Change the lock screen background wallpaper.
• Clock: Select the display type of the clock to display on the locked
screen.
• Shortcuts: Add an app shortcut and directly access the app from
the lock screen by dragging the app shortcut on the screen.
• Contact info for lost phone: Display emergency contact
information on the lock screen.
• Lock timer: Set the amount of idle time after which the device
automatically locks.
• Power key instantly locks: Instantly lock the screen when the
Power/Lock key is pressed.
• Available setting items may vary, depending on the selected screen lock
method.
Basic Functions 42
KnockON
You can turn the screen on or off by double-tapping the screen.
• This option is available only on the Home screen provided by LG. It may
not function properly on a custom launcher or on the Home screen
installed by the user.
• When tapping the screen, use your fingertip. Do not use a fingernail.
• To use the KnockON feature, make sure that the proximity/light sensor
is not blocked by a sticker or any other foreign substance.
Turning on the screen
Double-tap the middle of the screen.
• Tapping the top or bottom of the screen may decrease the recognition
rate.
Turning off the screen
Double-tap on an empty space on the Home screen.
You can also double-tap an empty space on the status bar.
Knock Code
You can unlock the screen by creating your own Knock Code. When the
screen is off, you can directly access the Home screen by tapping the
screen in a specified sequence.
• You can use your Knock Code together with the KnockOn feature.
• Make sure to use your fingertip when tapping the screen.
Basic Functions 43
Creating a Knock Code
1 Tap Settings Display Lock screen Select screen lock
Knock Code.
2 Tap the squares in a pattern of your choice to create a Knock Code
and tap NEXT.
3 Input the created Knock Code again for verification, then tap
CONFIRM.
Unlocking the screen with a Knock Code
Unlock the screen by inputting the Knock Code you have created.
Input your Knock Code on the touch screen when the screen is turned off.
• It is also possible to enter a Knock Code when the lock screen is turned
on.
Memory card encryption
You can encrypt and protect data saved on the memory card. The
encrypted data in the memory card cannot be accessed from another
device.
1 Tap Settings General Security Encrypt SD card.
2 Read the on-screen overview of memory card encryption and then tap
CONTINUE to continue.
3 Select an option and tap ENCRYPT NOW.
• New data encryption: Encrypt only data that is saved on the
memory card after encryption.
• Full encryption: Encrypt all the data currently saved on the memory
card.
• Exclude media files: Encrypt all files, except for media files such as
music, photos and videos.
Basic Functions 44
• To encrypt the memory card, make sure that a screen lock is set using a
PIN or password.
• Once memory card encryption starts, some functions are not available.
• If the device is turned off while encryption is underway, the encryption
process will fail, and some data may be damaged. Therefore, be sure to
check if the battery level is sufficient before starting encryption.
• Encrypted files are accessible only from the device where the files were
encrypted.
• The encrypted memory card cannot be used on another LG device. To
use the encrypted memory card on another mobile device, format the
card.
• You can activate memory card encryption even when no memory card
is installed into the device. Any memory card that is installed after
encryption will automatically be encrypted.
Taking screenshots
You can take screenshots of the current screen you are viewing.
Via a shortcut
Press and hold the Power/Lock key and the Volume Down (-) key at the
same time for at least two seconds.
• Screenshots can be viewed from the Screenshots folder in the
Gallery.
Via Capture+
On the screen where you want to take a screenshot, drag the status bar
downwards, then tap .
• When the screen is turned off or locked, you can access Capture+ by
pressing the Volume Up (+) key twice. To use this feature, tap
Settings General and turn on Shortcut keys.
• See
Writing notes on a screenshot
for details.
Basic Functions 45
Entering text
Using the Smart keyboard
You can use the Smart keyboard to enter and edit text.
With the Smart keyboard, you can view text as you type without
bothering to alternate between the screen and a conventional keyboard.
This allows you to easily find and correct errors when typing.
Moving the cursor
With the Smart keyboard, you can move the cursor to the exact position
you want. When typing text, touch and hold on the space bar and then
drag left or right.
• This option is available only on the QWERTY keyboard.
Basic Functions 46
Suggesting words
Smart keyboard automatically analyses your usage patterns to suggest
frequently used words as you type. The longer you use your device, the
more precise the suggestions are.
Enter text, then tap a suggested word or gently drag the left or right side
of the space bar upwards.
• The selected word is automatically entered. You do not need to
manually type every letter of the word.
Changing the QWERTY keyboard layout
You can add, delete or rearrange keys on the bottom row of the keyboard.
1 Tap Settings General Language & keyboard LG Keyboard
Keyboard height and layout QWERTY keyboard layout.
You can also tap on the keyboard and tap Keyboard height and
layout QWERTY keyboard layout.
2 Tap a key on the bottom row, then drag it to another position.
Basic Functions 47
• This option is available on the QWERTY, QWERTZ and AZERTY
keyboards.
• This function may not be supported for some languages.
Customising the keyboard height
You can customise the keyboard height to maximise hand comfort when
typing.
1 Tap Settings General Language & keyboard LG Keyboard
Keyboard height and layout Keyboard height.
You can also tap on the keyboard and tap Keyboard height and
layout Keyboard height.
2 Adjust the keyboard height.
Basic Functions 48
Selecting a landscape keyboard mode
You can select a landscape keyboard mode from several choices.
1 Tap Settings General Language & keyboard LG Keyboard
Keyboard height and layout Keyboard type in landscape.
You can also tap on the keyboard and tap Keyboard height and
layout Keyboard type in landscape.
2 Select a keyboard mode.
Splitting the keyboard
You can split the keyboard in half and place each piece on either side of
the screen when the screen is in landscape mode.
Tap Settings General Language & keyboard LG Keyboard
Keyboard height and layout Split keyboard.
You can also tap on the keyboard and tap Keyboard height and
layout Split keyboard.
• Rotate the device to landscape mode to split the keyboard to both sides.
To merge or split the keyboard, pinch together or spread apart your
fingers on the keyboard.
One-handed operation mode
You can move the keyboard to one side of the screen so that you can use
the keyboard with one hand.
1 Tap Settings General Language & keyboard LG Keyboard
Keyboard height and layout One-handed operation.
You can also tap on the keyboard and tap Keyboard height and
layout One-handed operation.
Basic Functions 49
2 Press the arrow displayed next to the keyboard to move the keyboard
in the direction you want.
Entering text by using voice
On the keyboard, touch and hold and then select .
• To maximise the voice command recognition, speak clearly.
• To enter text with your voice, make sure that your device is connected
to a network.
• To select the language for voice recognition, tap Languages on the
voice recognition screen.
• This function may be not supported, or the supported languages may
differ depending on the service area.
Adding languages to the keyboard
You can make additional languages available for keyboard input.
1 Tap Settings General Language & keyboard LG Keyboard
Select languages.
2 Select the languages you want to make available.
Copy and Paste
You can cut or copy text from an app, and then paste the text into the
same app. Or, you can run other apps and paste the text into them.
1 Touch and hold around the text you want to copy or cut.
2 Drag / to specify the area to copy or cut.
Basic Functions 50
3 Select either CUT or COPY.
• Cut or copied text is automatically added to the clipboard.
4 Touch and hold the text input window, then select PASTE.
• If there is no item that has been copied or cut, the PASTE option will
not appear.
Clip Tray
If you copy or cut an image or text, it is automatically saved to the clip tray
and can be pasted to any space at any time.
1 On the keyboard, touch and hold and select .
You can also touch and hold the text input window, then select CLIP
TRAY.
2 Select and paste an item from the clip tray.
• A maximum of 20 items can be saved to the clip tray.
• Tap to lock saved items in order not to delete them, even when
the maximum quantity is exceeded. A maximum of ten items can be
locked. To delete locked items, unlock them first.
• Tap to delete the items saved to the clip tray.
• The clip tray may not be supported by some downloaded apps.
Basic Functions 51
Do not disturb
You can limit or mute notifications to avoid disturbances for a specific
period of time.
1 Tap Settings Sound & notification Do not disturb and then
drag to activate it.
2 Tap Sounds and vibrations and select the mode you want:
• Priority only: Receive sound or vibrate notifications for the selected
apps. Even when Priority only is turned on, alarms still sound.
• Total silence: Disable both the sound and vibration.
Useful Apps
03
Useful Apps 53
Installing and uninstalling apps
Installing apps
Access an app store to search and download apps.
• You can use SmartWorld, Play Store or the app store provided by
your service provider.
• Some app stores may require you to create an account and sign in.
• Some apps may charge fees.
• If you use mobile data, you may be charged for data usage, depending
on your pricing plan.
• SmartWorld may not be supported depending on the area or service
provider.
Uninstalling apps
Uninstall apps that you no longer use from your device.
Uninstalling with the touch and hold gesture
On the Home screen, touch and hold the app to uninstall, then drag it over
Uninstall at the top of the screen.
You can also touch and hold the app, then tap an app or widget that is
attached to uninstall.
• If apps were uninstalled within 24 hours from now, you can reinstall
them. See
Uninstalled apps
for details.
Useful Apps 54
Uninstalling by using the settings menu
Tap Settings General Apps, select an app, then tap Uninstall.
Uninstalling apps from the app store
To uninstall an app, access the app store from which you download the
app and uninstall it.
• Some apps cannot be uninstalled by users.
Uninstalled apps
You can view the uninstalled apps on the Home screen. You can also
reinstall apps which were uninstalled within 24 hours from now.
1 Tap Uninstalled apps.
2 Activate the desired function:
• Reinstall: Reinstall the selected app.
• : Remove the uninstalled apps permanently from the device.
• Uninstalled apps are automatically removed from the device 24 hours
after they were uninstalled. If you want to reinstall the uninstalled apps,
you must download them again from the app store.
• This feature is activated on the default Home screen only. If you
uninstall apps while using the EasyHome screen or other launcher, they
are immediately and permanently removed from the device.
Useful Apps 55
Phone
Voice call
Make a phone call by using one of the available methods, such as manually
entering a phone number and making a call from the contact list or the
list of recent calls.
Making a call from the keypad
1 Tap Dial.
2 Make a call by using a method of your choice:
• Enter a phone number and tap .
• Touch and hold a speed dial number.
• Search for a contact by tapping the initial letter of a contact name
in the contact list, and then tap .
• To enter "+" when making an international call, touch and hold number
0.
• See
Adding contacts
for details on how to add phone numbers to the
speed dial list.
Making a call from the contact list
1 Tap Contacts.
2 From the contact list, select a contact and tap .
Useful Apps 56
Answering a call
To answer a call, drag to the outside of the circle on the incoming call
screen.
• When the stereo headset is connected, you can make calls by using the
call/end button on the headset.
• To end a call simply by pressing the Power/Lock key, tap Settings
Networks Call Answer and end calls, then turn on End calls
with the Power key.
Rejecting a call
To reject an incoming call, drag across the incoming call screen.
• To send a rejection message, drag the rejection message option
across the screen.
• To add or edit a rejection message, tap Settings Networks
Call Call blocking & Decline with message Decline with
message.
• When a call is coming in, press the Volume Up (+), Volume Down (-) or
Power/Lock key to mute ringtone or vibration, or to hold the call.
Viewing missed calls
If there is a missed call, the status bar at the top of the screen displays .
To view missed call details, drag the status bar downwards. You can also
tap Call logs.
Useful Apps 57
Functions accessible during a call
During a call, you can access a variety of functions by tapping on-screen
buttons:
• Contacts: View the contact list during a call.
• End: End a call.
• Dialpad: Display or hide the dial pad.
• Speaker: Turn on the speakerphone function.
• Mute: Mute your voice so that your voice cannot be heard by the other
party.
• Bluetooth: Switch the call to a Bluetooth device that is paired and
connected.
• : Access additional call options.
• Available settings items may vary depending on the area or service
provider.
Making a three-way calling
You can make a call to another contact during a call.
1 During a call, tap Add call.
2 Enter a phone number and tap .
• The two calls are displayed on the screen at the same time, and the
first call is put on hold.
3 To start a conference call, tap Merge calls.
• You may be charged a fee for each call. Consult with your service
provider for more information.
Useful Apps 58
Viewing call records
To view recent call records, tap Call logs. Then, you can use the
following functions:
• To view detailed call records, select a contact. To make a call to the
selected contact, tap .
• To delete call records, tap Delete.
• The displayed call duration may differ from the call charge. Consult with
your service provider for more information.
Configuring call options
You can configure various call options.
1 Tap Dial or Call logs.
2 Tap Call settings and then configure the options to suit your
preferences.
Useful Apps 59
Messaging
Sending a message
You can create and send messages to your contacts using the Messaging
app.
• Sending messages abroad may incur additional charges. Consult with
your service provider for more information.
1 Tap .
2 Tap .
3 Specify a recipient and create a message.
• To attach files, tap .
• To access optional menu items, tap .
4 Tap Send to send the message.
Reading a message
You can view exchanged messages organised by contact.
1 Tap .
2 Select a contact from the message list.
Configuring messaging settings
You can change messaging settings to suit your preferences.
1 Tap .
2 Tap Settings from the message list.
Useful Apps 60
Camera
Starting the camera
You can take a photo or record a video to cherish all of your memorable
moments.
T a p .
• Before taking a photo or recording a video, wipe the camera lens with a
soft cloth.
• Be careful not to stain the camera lens with your fingers or other
foreign substance.
• If the battery level is lower than 5%, charge the battery before using
the camera.
• Images included in this user guide may be different from the actual
device.
• Photos and videos can be viewed or edited from the Gallery.
See
Gallery overview
for details.
Turn the flash on
or off.
Switch between front
and rear cameras.
Apply a film filter
effect.
Change the camera
options.
Start the Gallery.
Select an app to
share photos and
videos.
Record videos.
Take photos.
Back to the previous
screen.
Useful Apps 61
Taking a photo
1 Tap the subject to focus the camera on.
2 Tap to take a photo.
• You can also press the Volume Down (-) or Volume Up (+) key to
take a photo.
• When the screen is turned off or locked, start the camera by pressing
the Volume Down (-) key twice. To activate this function, tap
Settings General and turn on Shortcut keys.
Recording a video
1 Tap the subject to focus the camera on.
2 Tap .
• To take a photo while recording a video, tap .
• To pause the video recording, tap . To resume the video recording,
tap .
3 Tap to end the video recording.
Customising the camera options
You can customise a variety of camera options to suit your preferences.
Tap on the screen.
• Available options vary depending on the selected camera (front or rear
camera) and the selected camera mode.
Photo size Select values for aspect ratio and size for taking photos.
Video resolution Select values for resolution and size for recording
videos.
Useful Apps 62
HDR
Obtain photos in vivid colours, and get compensated
effects even when they are taken against the light.
These functions are provided by the high dynamic range
(HDR) technology equipped in the camera of the device.
Timer Set the timer to automatically take photos after a
specified period of time.
Cheese shutter Take photos with voice commands.
Tag locations Save the image with GPS location data.
Grid
Display guide grids to so that you can take photos
or record videos based on the horizontal and vertical
reference lines.
Storage Select any of Internal storage and SD card.
(Available when the memory card is inserted.)
Simple view Hide all menus from the camera screen.
Additional options on the front camera
Selfie shot
Customise selfie shot settings.
• Gesture shot: Shoot using the Gesture shot feature.
• Auto shot: Shoot when the camera detects a face.
Save as flipped Save as flipped images after taking selfies.
Useful Apps 63
Burst shot
You can take continuous shots of photos to create moving pictures.
On the camera screen, touch and hold .
• Continuous shots are taken at a fast speed while is held down.
• Up to thirty (30) continuous photos can be taken.
Simple view
Tap Simple view to hide menus on the camera screen. Tap to
display them.
AE/AF lock
You can fix the current exposure level and focus position by touching and
holding the screen on the camera screen. To turn off the feature, tap a
blank area on the screen.
Useful Apps 64
Switching between cameras
You can switch between the front and rear cameras to suit your
environment.
On the camera screen, tap or drag the screen in any direction to switch
between the front and rear cameras.
• Use the front camera to take selfies. See
Selfie shot
for details.
Switching between standard and wide-angle
cameras
Switch between standard and wide-angle on the front camera to take
photos or record videos to suit your preferences.
• Tap / to switch between the standard and wide-angle camera.
Zoom in or out
You can use zoom in or out on the camera screen while taking a photo or
recording a video.
• On the camera screen, pinch or spread two fingers to zoom in or out,
then use the displayed +/- slide bar.
• The zoom feature is not available when using the front camera in selfie
mode.
Useful Apps 65
Selfie shot
You can use the front camera to view your face on the screen and take
selfies.
Gesture shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist.
You can also clench your fist and then open it towards the front camera.
• In three seconds, a photo is taken.
• To use this feature, switch to the front camera mode, then tap
Selfie shot Gesture shot.
• Make sure that your palm and fist are within the reference line so that
the camera can detect them.
• This feature may not available while using some of the camera features.
Useful Apps 66
Auto shot
You can use the face detection feature to take selfies easily and
conveniently. You can set the device so that, when you look at the screen,
the front camera detects your face and takes a selfie automatically.
• The white coloured guide frame appears when the front camera
detects your face. If the subject within the guide frame stops moving,
the guide frame colour turns blue, then the camera takes a photo.
• Tap Selfie shot Auto shot to enable the Auto shot feature.
Interval shot
You can take selfies at an interval.
While using the front camera, touch and hold . You can also show your
palm to the camera, then clench your fist twice quickly.
• Four photos are taken at about two seconds interval after a timer
delay of three seconds.
Useful Apps 67
Save as flipped
Before taking a photo with the front camera, tap Save as flipped.
The image is flipped horizontally.
• When using the front camera, you can change how selfies are taken in
the camera options. See
Customising the camera options
for details.
Gallery
Gallery overview
You can view and manage photos and videos saved on your device.
1 Tap .
• Saved photos and videos are displayed by folder.
2 Tap a folder and select a file.
• View the selected file in full-screen mode.
• While viewing a photo, swipe left or right to view the previous or
next photo.
• While viewing a video, swipe left or right to rewind or fast-forward
the video.
• Some file formats may not be supported, depending on the installed
software.
• Some files may not be opened due to encoding.
• Files that exceed the size limit may cause an error.
Useful Apps 68
Viewing photos
Add to or remove
from your
favourites.
Back to the
previous screen.
Delete images.
Share images.
Start the camera.
Edit images.
Access additional
options.
• To display the menu items, gently tap the screen. To hide the menu
items, tap the screen again.
Editing photos
1 While viewing a photo, tap .
2 Use a variety of effects and tools to edit the photo.
3 Tap to apply changes.
4 Tap SAVE to save changes.
• The changes are overwritten to the original file.
• To save the edited photo as another file, tap Save copy.
Useful Apps 69
Playing a video
Add to or remove
from your
favourites.
Adjust the sound
volume.
Rewind the video.
Access additional
options.
Lock or unlock
the screen.
Fast-forward the
video.
Pause or play the
video.
Open with QSlide.
• To adjust the sound volume, drag the right side of the video screen up
or down.
• To adjust the screen brightness, drag the left side of the video screen
up or down.
Deleting files
You can delete files by using one of the following options:
• Touch and hold a file from the file list, then tap Delete.
• Tap from the file list and delete the desired files.
• Deleted files are automatically moved to Trash and they can be
restored to the Gallery within 7 days.
• On the Gallery, tap Trash. Tap to completely delete the files. In
this case, the files cannot be restored.
Sharing files
You can share files by using one of the following options:
• While viewing a photo or video, tap to share the file by using the
method you want.
• Tap from the file list to select files and share them using the method
you want.
Useful Apps 70
Music
You can play and manage songs or music albums.
1 Tap LG Music.
2 Select a category.
3 Select a music file.
Add or delete favourites.
Back to the previous screen.
Adjust the sound volume.
Play in random order.
Tap to play from the beginning
of the current file / Double-tap
to play the previous file / Touch
and hold to rewind.
Access additional options.
Select a repeat mode.
Open the music library.
Tap to play the next file / Touch
and hold to fast forward.
Pause or play.
Switch to the playlist.
Search for music files.
• Some file formats may not be supported, depending on the installed
software.
• Files that exceed the size limit may cause an error.
• Music files may be protected by international copyright owners or
copyright laws. You may have to obtain legal permission before copying
a music file. To download or copy a music file, first check the copyright
law for the relevant country.
• This model supports Hi-Fi audio playback. Hi-Fi audio files display the
Hi-Fi icon.
Useful Apps 71
E-mail
E-mail overview
You can register an email account to your device and then you can check
and send emails from your device.
• If you use mobile data, you may be charged for data usage depending
on your pricing plan. Consult with your service provider for more
information.
Registering email accounts
When you use the email app for the first time, register your email account.
1 Tap E-mail.
2 Select an email service provider.
3 Enter your email address and password and then tap NEXT to register
your account.
• To manually register an email account or to register email accounts
not found in the list, tap MANUAL SETUP.
Useful Apps 72
Managing email accounts
To view or edit your email account settings, tap Settings.
• To add an account, tap Add account.
• To delete an account, tap Remove account.
Opening another email account
If several email accounts are registered and you want to view another
account, tap and select another one from the account list.
Checking email
1 Tap and select a mail box.
2 Select an email from the email list.
• The email message appears.
Sending email
1 Tap .
2 Enter the recipient’s email address.
3 Enter a subject and message.
• To attach files, tap .
• To access optional menu items, tap .
4 Tap to send the email.
Useful Apps 73
Calendar
Calendar overview
You can use the calendar to manage events and tasks.
Adding events
1 Tap Calendar.
2 Select a date and then tap .
3 Enter event details and tap SAVE.
• If you tap a date from the calendar and the date contains events, a
pop-up window appears showing a list of the events. Tap an event
from the pop-up window to view the event details.
Syncing events
Tap Calendars to sync, and select a calendar to sync.
• When your events are saved from the device to your Google account,
they are automatically synced with the Google calendar, too. Then, you
can sync other devices with the Google calendar in order to make those
devices have the same events that your device has and to manage your
events on those devices.
Event pocket
You can use the event pocket to create events.
Tap to open the event pocket and then drag content to a date in the
calendar.
• : Manage images, text, memos and temporarily saved events. You
can also share text, images and memos from another app and save
them to the pocket. If you tap POCKET when creating an event, the
event is temporarily saved to the pocket.
• : Manage tasks that have no deadline, such as events.
Useful Apps 74
QuickMemo+
QuickMemo+ overview
You can make creative notes by using a variety of options on this
advanced notepad feature, such as image management and screenshots,
which are not supported by the conventional notepad.
Creating a note
1 Tap QuickMemo+.
2 Tap to create a note.
• : Save a note.
• : Undo the last action.
• : Redo the last action you undid.
• : Enter a note by using the keypad.
• : Write notes by hand.
• : Erase handwritten notes.
• : Zoom in or out, rotate or erase the parts of a handwritten note.
• : Access additional options, including sharing and locking notes,
changing the note pad style and inserting content.
3 Tap to save the note.
Useful Apps 75
Writing notes on a photo
1 Tap QuickMemo+.
2 Tap to take a photo, then tap OK.
• The photo is automatically attached into the notepad.
3 Tap or to write notes on the photo.
• Write notes by hand on the photo.
• Enter text below the photo.
4 Tap to save the note.
Writing notes on a screenshot
1 While viewing the screen you want to capture, drag the status bar
downwards and then tap .
• The screenshot appears as the notepad background theme. Memo
tools appear at the top of the screen.
2 Take notes as desired.
• Write notes by hand on the photo.
3 Tap and save the notes to the location you want.
• Saved notes can be viewed in either QuickMemo+ or Gallery.
• To save notes in the same location all the time, select the Use as
default app checkbox and select an app.
Useful Apps 76
Managing folders
You can view notes grouped by the type of the notes.
1 Tap QuickMemo+.
2 At the top of the screen, tap and select a menu item:
• All memos: View all notes saved in QuickMemo+.
• My memos: View notes created by QuickMemo+.
• Photo memos: View notes created by .
• Capture+: View notes created by .
• Trash: View deleted notes.
• New category: Add categories.
• : Rearrange, add or delete categories. To change the name of a
category, tap the category.
• Some folders do not appear when launching QuickMemo+ for the first
time. Disabled folders are enabled and appear when they contain at
least one related note.
Calculator
You can use two types of calculators: the simple calculator and the
scientific calculator.
1 Tap Tools Calculator.
2 Use the keypad to make a calculation.
• To use scientific calculator, drag the green coloured slide bar located
in the right side of the screen to the left.
• To restart a calculation, touch and hold the DEL button.
Useful Apps 77
Clock
Alarm
You can set an alarm to trigger it at a specified time.
1 Tap Clock Alarm.
2 Tap to add a new alarm.
3 Configure the alarm settings and tap SAVE.
• If you select a previously set alarm, you can edit the alarm.
• To delete an alarm, tap at the top of the screen. You can also touch
and hold the alarm.
World clock
You can view the current time in cities around the world.
1 Tap Clock World clock.
2 Tap and add a city.
Timer
You can set the timer to trigger an alarm after a specified period of time.
1 Tap Clock Timer.
2 Set the time and tap Start.
• To suspend the timer, tap Pause. To resume the timer, tap Resume.
• To reset the timer settings, tap Reset.
3 Tap Stop to stop the timer alarm.
Useful Apps 78
Stopwatch
You can use the stopwatch to record a lap time.
1 Tap Clock Stopwatch.
2 Tap Start to initiate the stopwatch.
• To record a lap time, tap Lap.
3 Tap Pause to suspend the stopwatch.
• To resume the stopwatch, tap Resume.
• To clear all the records and newly start the stopwatch, tap Reset.
Downloads
You can view, delete or share files downloaded via the Internet or apps.
Tap Tools Downloads.
File Manager
You can view and manage files saved on your device or cloud.
1 Tap Tools File Manager.
2 Tap and select the desired storage location.
Useful Apps 79
FM Radio
You can listen to FM radio.
Tap Tools FM Radio.
• To use this app, first connect earphones to the device. The earphones
function as the radio antenna.
• This function may not be supported depending on the area.
Voice Recorder
You can record and save your voice or others’ voices from important
events. Recorded voice files can be played back or shared.
1 Tap Tools Voice Recorder.
2 Tap .
• To pause recording, tap .
3 Tap to end recording.
• The file is saved automatically and the pre-listen screen appears.
4 Tap to play the recorded voice.
• To save the location details of recording, tap Location.
• To tag a current event information on the recording, tap Event. Then
select the event you want.
• If you tap , recorded voice files appear. You can play a recorded voice
file from the list.
Useful Apps 80
Contacts
Contacts overview
You can save and manage contacts.
Tap LG Contacts.
Adding contacts
Adding new contacts
1 On the contact list screen, tap .
2 Enter contact details and tap SAVE.
Importing contacts
You can import contacts from another storage device.
1 On the contact list screen, tap Manage contacts Import.
2 Select the source and target locations of the contact you want to
import, and then tap OK.
3 Select the contacts and tap IMPORT.
Adding contacts to the speed dial list
1 On the contact list screen, tap Speed dial.
2 Tap Add contact from a speed dial number.
3 Select a contact.
Searching for contacts
You can search for contacts by using one of the following options:
• On the contact list screen, enter a contact name in the search box.
• Scroll the contact list up or down.
• From the index of the contact list screen, tap the initial letter of a
contact.
Useful Apps 81
Contacts list
Editing contacts
1 On the contact list screen, select a contact.
2 On the contact detail screen, tap and edit details.
3 Tap SAVE to save changes.
Deleting contacts
You can delete contacts by using one of the following options:
• On the contact list screen, touch and hold a contact you want to
delete, then tap Delete contact.
• Tap Delete on the contact list screen.
Adding favourites
You can register frequently used contacts as favourites.
1 On the contact list screen, select a contact.
2 On the contact detail screen, tap .
Creating groups
1 On the contact list screen, tap Groups New group.
2 Enter a new group name.
3 Tap Add members, select contacts, then tap ADD.
4 Tap SAVE to save the new group.
Useful Apps 82
LG SmartWorld
You can download a variety of games, audio content, apps and fonts
provided by LG Electronics. Customise your device to suit your preferences
by using Home themes and fonts.
• If you use mobile data, you may be charged for data usage depending
on your pricing plan.
• This feature may not be supported depending on the area or service
provider.
1 Tap LG SmartWorld.
2 Tap LG Account, then sign in.
3 Select and download content items.
Downloading SmartWorld app
If SmartWorld app is not installed, follow these steps to download it.
1 Tap Settings General About phone Update Center App
Updates.
2 From the list, select SmartWorld and tap Download.
Tasks
You can register tasks to your device to easily manage schedules.
1 Tap LG Tasks.
2 Tap to add a task.
3 Enter task details and then tap SAVE.
Useful Apps 83
LG Backup
You can back up, restore and move the data saved on your device.
1 Tap Management LG Backup.
You can also tap Settings General Backup & reset LG
Backup.
2 Follow the on-screen instructions to select whether to back up data
in the preset backup folder on the device or to copy data to other
devices.
• Resetting your device may delete backup files saved in internal storage.
To minimise data loss, copy important backup files from the LG Backup
folder in the internal storage to a computer or external storage.
• Data in a Google account will not be backed up. When you synchronise
your Google account, Google apps, Google contacts, Google calendar,
Google memo app data and apps downloaded from Play store are
stored on the Drive app automatically.
• Backup files are saved with the file extension *.lbf under the LG Backup
folder on the memory card or internal storage.
• Fully charge the battery before backing up or restoring data to avoid
unintentional powering off during the process.
Useful Apps 84
RemoteCall Service
Your device can be remotely diagnosed for resolving issues. First, make a
phone call to an LG Customer Service Centre as follows:
• To use this function, first you must agree to usage of the function.
• If you use mobile data, you may be charged for data usage depending
on your pricing plan.
1 Tap Management RemoteCall Service.
2 Connect a call to an LG Customer Service Centre.
3 After the call connects, follow the service associate’s instructions to
enter a six-digit access number.
• Your device is remotely connected and the remote support service
starts.
Evernote
You can write and collect important information and then share them
with other devices that support Evernote.
Tap Recommended Evernote.
Facebook
You can use a social networking service to update, view and share posts,
photos and videos with your online contacts.
Tap Recommended Facebook.
Useful Apps 85
Instagram
Use a social networking service to capture and share your photos and
videos. You can also apply filter effects to make your photos and videos
more creative and interesting.
Tap Recommended Instagram.
Chrome
Sign in to Chrome and import opened tabs, bookmarks and address bar
data from a computer to your device.
Google apps
You can use Google apps by setting a Google account. The Google account
registration window appears automatically when you use a Google app for
the first time. If you do not have a Google account, create one from your
device. For details on how to use an app, see the Help in the app.
• Some apps may not work depending on the area or service provider.
Docs
Create documents or edit documents created online or from another
device. Share and edit documents together with others.
Drive
Upload, save, open, share and organise files from your device. Files
accessible from apps can be accessed from anywhere, including online and
offline environments.
Duo
Make a video call with your family, friends and anyone else who uses the app.
Useful Apps 86
Gmail
Register your Google email account to your device to check or send email.
Google
Use the Google to search for web pages, images, news and more by
entering or speaking keywords.
Maps
Find your location or the location of a place on the map. View geographical
information.
Photos
View or share photos or albums saved on your device.
Play Movies & TV
Use your Google account to rent or purchase movies. Purchase content
and play it anywhere.
Play Music
Purchase music files from the Play Store. Play music files saved on your
device.
Sheets
Create spreadsheets or edit spreadsheets created online or from another
device. Share and edit spreadsheets together with others.
Slides
Create presentation material or edit presentation material created online
or from another device. Share and edit presentation material together
with others.
YouTube
Search and play videos. Upload videos on YouTube to share them with
people around the world.
Phone Settings
04
Phone Settings 88
Settings
You can customise the device settings in accordance with your
preferences.
T a p Settings.
• Tap and enter a keyword in the search box to access a setting item.
• Tap to change the view mode. This user guide assumes that you are
using the Tab view.
Networks
Wi-Fi
You can connect to nearby devices over a Wi-Fi network.
Connecting to a Wi-Fi network
1 On the settings screen, tap Networks Wi-Fi.
2 Drag to activate it.
• Available Wi-Fi networks appear automatically.
3 Select a network.
• You may need to enter the network's Wi-Fi password.
• The device skips this process for previously accessed Wi-Fi
networks. If you do not want to automatically connect to a certain
Wi-Fi network, touch and hold the network and then tap Forget
network.
Phone Settings 89
Wi-Fi network settings
On the settings screen, tap Networks Wi-Fi.
• Switch to mobile data: If the mobile data connection function is
activated but the device cannot connect to the Internet via Wi-Fi
connection, the device automatically connects to the Internet via the
mobile data connection.
• : Customise Wi-Fi network settings.
Wi-Fi Direct
You can connect your device to other devices that support Wi-Fi Direct to
share data directly with them. You do not need an access point. You can
connect with more than two devices by using Wi-Fi Direct.
1 On the settings screen, tap Networks Wi-Fi Advanced Wi-Fi
Wi-Fi Direct.
• Nearby devices that support Wi-Fi Direct automatically appear.
2 Select a device.
• Connection occurs when the device accepts the connection request.
• The battery may drain faster when using Wi-Fi Direct.
Phone Settings 90
Bluetooth
You can connect your device to nearby devices that support Bluetooth to
exchange data with them. Connect your device to a Bluetooth headset
and a keyboard. This makes it easier to control the device.
Pairing with another device
1 On the settings screen, tap Networks Bluetooth.
2 Drag to activate it.
• Available devices appear automatically.
• To refresh the device list, tap SEARCH.
• Only devices set as visible are displayed on the list.
3 Select a device from the list.
4 Follow the on-screen instructions to perform authentication.
• This step is skipped for previously accessed devices.
Sending data via Bluetooth
1 Select a file.
• You can send multimedia files or contacts.
2 Tap Bluetooth.
3 Select a target device for the file.
• The file is sent as soon as the target device accepts it.
• File sharing processes may differ, depending on the file.
Phone Settings 91
Mobile data
You can turn on or off mobile data. You can also manage mobile data
usage.
Turning on mobile data
1 On the settings screen, tap Networks Mobile data.
2 Drag to activate it.
Customising mobile data settings
1 On the settings screen, tap Networks Mobile data.
2 Customise the following settings:
• Mobile data: Set to use data connections on mobile networks.
• Limit mobile data usage: Set a limit for mobile data usage to block
mobile data if the limit is reached.
• : Customise mobile data settings.
Call
You can customise call settings, such as voice call and international call
options.
• Some features may not be supported depending on the area or service
provider.
1 On the settings screen, tap Networks Call.
2 Customise the settings.
Phone Settings 92
Share & connect
NFC
You can use the device as a transportation card or credit card. You can also
share data with the other device.
1 On the setting screen, tap Networks Share & connect NFC.
2 Drag to activate it.
• Touch your device with other device that supports NFC to allow
sharing data.
• NFC antenna may be located differently depending on the device type.
See
Parts overview
for details about the NFC antenna area.
Android Beam
You can share files by touching the back of the device to other device. You
can also share files including music, videos or contacts and open a web
page or launch an app from the other device.
1 On the settings screen, tap Networks Share & connect Android
Beam.
2 Touch the back of the device with another device.
• NFC antenna may be located differently depending on the device type.
Phone Settings 93
Printing
You can connect your device to a Bluetooth printer and print photos or
documents saved on the device.
1 On the settings screen, tap Networks Share & connect Printing.
• If the desired printer is not in the list, install the printer driver from the
app store.
2 Drag to activate it.
3 Select a printer from the printer list screen.
• To add a printer, tap Add printer.
• To search for a printer name, tap Search.
• Tap Settings from the printer list screen.
4 Select a file and tap Print.
• The document prints.
• If you do not have a Google account, tap ADD ACCOUNT to create an
account.
Phone Settings 94
Tethering
USB tethering
You can connect the device to another device via USB and share mobile
data.
1 Connect your device and other devices via USB cable.
2 On the settings screen, tap Networks Tethering USB tethering
and then drag to activate it.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• When connecting to a computer, download the USB driver from
www.lg.com
and install it on the computer.
• You cannot send or receive files between your device and a computer
while USB tethering is turned on. Turn off USB tethering to send or
receive files.
• Operating systems that support tethering are Window XP or higher, or
Linux.
Phone Settings 95
Wi-Fi hotspot
You can set the device as a wireless router so that other devices can
connect to the Internet by using your device's mobile data.
1 On the settings screen, tap Networks Tethering Wi-Fi hotspot
and then drag to activate it.
2 Tap Set up Wi-Fi hotspot, and enter the Wi-Fi name (SSID) and
password.
3 Turn on Wi-Fi on the other device, and select the name of the device
network on the Wi-Fi list.
4 Enter the network password.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• More information is available at this web site:
http://www.android.com/tether#wifi
Phone Settings 96
Bluetooth tethering
A Bluetooth-connected device can connect to the Internet by using your
device's mobile data.
1 On the settings screen, tap Networks Tethering Bluetooth
tethering and then drag to activate it.
2 Turn on Bluetooth on both devices, and pair them.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• More information is available at this web site:
http://www.android.com/tether#Bluetooth_tethering
Help
You can view help on using tethering and hotspots.
On the settings screen, tap Networks Tethering Help.
More
Airplane mode
You can turn off the call and mobile data functions. When this mode is
on, functions that do not involve data, such as games and music playback,
remain available.
1 On the settings screen, tap Networks More Airplane mode.
2 Tap TURN ON in the confirmation screen.
Phone Settings 97
Mobile networks
You can customise mobile data settings.
1 On the settings screen, tap Networks More Mobile networks.
2 Customise the following settings:
• Mobile data: Turn mobile data on or off.
• Data roaming: Browse the web, use emails, multimedia messages
and other data services overseas.
• Network mode: Select a network type.
• Access Point Names: View or change the access point for using
mobile data services. To change the access point, select a choice
from the access point list.
• Network operators: Search for network operators and connect
automatically to a network.
VPN
You can connect to a safe virtual network, such as an intranet. You can
also manage connected virtual private networks.
Adding VPN
1 On the settings screen, tap Networks More VPN.
• Be cautious that if the screen lock is unlocked, all VPN information
saved on the device are erased.
2 Tap Add VPN.
• This feature is available only when the screen lock is activated. If the
screen lock is deactivated, a notification screen appears. Tap SETTINGS
from the notification screen to activate the screen lock.
See
Configuring screen lock settings
for details.
3 Enter VPN details and tap SAVE.
Phone Settings 98
Configuring VPN settings
1 Tap a VPN from the VPNS list.
2 Enter the VPN user account details and tap CONNECT.
• To save the account details, select the Save account information
checkbox.
Sound & notification
You can customise sound, vibrate and notification settings.
On the settings screen, tap Sound & notification and customise the
following settings:
• Sound profile: Change the sound mode to Sound, Vibrate only, or
Silent.
• Volume: Adjust the sound volume for various items.
• Ringtone: Select a ringtone for incoming calls. Add or delete ringtones.
• Ringtone ID: Create a ringtone for an incoming call from a particular
contact.
• Sound with vibration: Set the device to vibrate and play a ringtone
simultaneously.
• Vibration type: You can select a vibration type or make your own
vibration pattern.
• Do not disturb: Set the time, range and app type to receive
notification messages. Receive notification messages only on particular
days of the week.
• Lock screen: Display or hide a notification message on the lock screen.
You can also hide private information.
• Apps: Select the apps that can show their notification messages on
the screen, and set the priorities of those apps in regard to notification
messages.
• More Notification sound: Select a notification ringtone. Set music
saved on the device as a notification ringtone.
Phone Settings 99
• More Sound effects: Select a sound effect to play when you tap the
dialpad or keyboard, select an option, or lock or unlock the screen.
• More Message/call voice notifications: Set the device to read the
caller information or message content via voice.
Display
You can customise detailed settings for each screen type.
On the settings screen, tap Display and customise the following settings:
• Home screen: Customise settings for the Home screen.
See
Home screen settings
for details.
• Lock screen: Customise lock screen settings. See
Lock screen settings
for details.
• Theme: Select a screen theme for your device.
• Home touch buttons: Rearrange Home touch buttons or change their
background colours. Hide Home touch buttons on the screen.
• Font type: Change the font face.
• Font size: Change the font size.
• Bold text: Bold the text on the screen.
• Brightness: Use the slide bar to change the device's screen brightness.
To automatically adjust screen brightness according to ambient light
intensity, tap the Auto switch.
• Auto: Set the device so that the screen brightness is automatically
adjusted in accordance with the ambient light intensity.
• Comfort view: Set the device to reduce amount of blue light on screen
to reduce eye strain.
• Auto-rotate screen: Automatically rotate the screen according to the
device's orientation.
Phone Settings 100
• Screen timeout: Automatically turn off the screen when the device is
left idle for a specified period of time.
• More Display size: Zoom in or out the screen.
• More KnockON: Turn on or off the screen by tapping the screen
twice.
• More Screen saver: Display a screen saver when the device is
connected to the holder or charger. Select a screen saver type to
display.
• More Motion sensor calibration: Correct the angle and speed of the
motion sensor to improve the tilt accuracy and speed of the sensor.
• When correcting the motion sensor, make sure to place the device on a
flat surface. Failure to do so may cause an error with the motion sensor
functions, such as automatic screen rotation.
General
Language & keyboard
You can customise language and keyboard settings for your device.
1 On the settings screen, tap General Language & keyboard.
2 Customise the following settings:
• Language: Select a language to apply for the device.
• Current keyboard: View the keyboard currently in use. Select a
keyboard to use when entering text.
• LG Keyboard: Customise the LG keyboard settings.
• Google voice typing: Configure the options for text dictation by
Google.
• Text-to-speech output: Configure the settings for text-to-speech
output.
• Pointer speed: Adjust the pointer speed of a mouse or trackpad.
Phone Settings 101
• Reverse buttons: Reverse the right mouse button to perform
primary direct-manipulation actions.
Location
You can customise how your location information is used by particular
apps.
1 On the settings screen, tap General Location.
2 Customise the following settings:
• Mode: Select a method to provide your location information.
• RECENT LOCATION REQUEST: View apps that recently requested
location information.
• Google Location History: Configure the Google location history
settings.
Accounts & sync
You can add or manage accounts, including a Google account. You can also
sync particular apps or user information automatically.
1 On the settings screen, tap General Accounts & sync.
2 Customise the following settings:
• Auto-sync data: Sync all the registered accounts automatically.
• ACCOUNTS: View a list of registered accounts. To view or change
details of an account, tap the account.
• ADD ACCOUNT: Add accounts.
Phone Settings 102
Accessibility
You can manage accessibility plug-ins installed on your device.
1 On the settings screen, tap General Accessibility.
2 Customise the following settings:
• Vision TalkBack: Set the device to notify screen status or actions
via voice.
• Vision Message/call voice notifications: Set the device to read
the caller information or message content via voice.
• Vision Font size: Change the font size.
• Vision Bold text: Bold the text on the screen.
• Vision Display size: Zoom in or out the screen.
• Vision Touch zoom: Zoom in or out by tapping the screen three
times.
• Vision Window zoom: Magnify or reverse a part of the screen.
• Vision Large mouse pointer: Magnify the mouse pointer.
• Vision High contrast screen: Turn the background colour into
black for a high contrast screen.
• Vision Screen colour inversion: Increase the display colour
contrast for people with low vision.
• Vision Screen colour adjustment: Adjust the display colour.
• Vision Grayscale: Switch the screen to grayscale mode.
• Vision End calls with the Power key: End a call by pressing the
Power/Lock key.
• Hearing Captions: Turn on the subtitle service when playing
videos for the hearing impaired.
• Hearing Flash alerts: Set the device to notify you with a blinking
light for incoming calls and alarms.
Phone Settings 103
• Hearing Turn off all sounds: Mute all sounds and lower volume
on the receiver.
• Hearing Audio type: Select the audio type.
• Hearing Sound balance: Adjust the audio output balance. Use the
slide bar to change the balance.
• Motor & cognition Touch assistant: Turn on the touch board to
make buttons and gestures easier to use.
• Motor & cognition Touch input: Enter text by touching and
holding the screen or modify it by simply touching the screen.
• Motor & cognition Physical keyboard: Customise the keyboard
settings.
• Motor & cognition Auto mouse click: Automatically click the
mouse pointer in case of no movement.
• Motor & cognition Touch and hold for calls: Answer or decline
calls by touching and holding the call button instead of dragging it.
• Motor & cognition Screen timeout: Turn off the screen
automatically when the device is left idle for a specified period of
time.
• Motor & cognition Touch control areas: Limit the touch area
so that only a particular portion of the screen can be controlled by
touch input.
• Accessibility features shortcut: Quickly access a frequently used
function by tapping three times.
• Auto-rotate screen: Automatically change the screen orientation
according to the physical position of the device.
• Switch Access: Create key combinations to control your device.
Phone Settings 104
Shortcut keys
You can use the volume keys to directly launch apps when the screen is
turned off or locked.
1 On the settings screen, tap General Shortcut keys.
2 Drag to activate it.
• Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up (+)
key twice to launch Capture+.
Google services
You can use Google settings to manage your Google apps and account
settings.
On the settings screen, tap General Google services.
Security
1 On the settings screen, tap General Security.
2 Customise the following settings:
• Content lock: Set the method to lock files in QuickMemo+.
• Encrypt SD card: Encrypt the memory card to prevent use on
another device. See
Memory card encryption
for details.
• Secure start-up: Protect your device with a lock when it powers on.
See
Secure start-up settings
for details.
• Set up SIM card lock: Lock or unlock the USIM card, or change the
password (PIN).
• Password typing visible: Display a password as you enter it.
• Phone administrators: Allow privileges to restrict the control or
use of the device to particular apps.
• Unknown sources: Allow the installation of apps from non-Play
Store apps.
Phone Settings 105
• Credential protection: View the type of the storage where the
security certificate will be saved.
• Certificate management: Manage the security certificate saved on
the device.
• Trust agents: View and use trust agents installed on the device.
• Screen pin: Fix the app screen so that only the currently active app
can be used.
• Usage access: View details on usage of apps on the device.
Date & time
You can customise date and time settings for your device.
1 On the settings screen, tap General Date & time.
2 Customise the settings.
Storage
You can view and manage internal storage on the device or storage space
of the memory card.
1 On the settings screen, tap General Storage.
2 Customise the following settings:
• DEVICE STORAGE: View the total storage space and free space
in the device’s internal storage. View a list of apps in use and the
storage capacity for each app.
• PORTABLE STORAGE: View the total storage space and free space
in the memory card. This option appears only when a memory card
is inserted. To unmount the memory card, tap .
Phone Settings 106
Battery & power saving
You can view the current battery information or turn on power-saving
mode.
1 On the settings screen, tap General Battery & power saving.
2 Customise the following settings:
• Battery usage: View the battery usage details. To view more details,
select a specific item.
• Battery percentage on status bar: Display the remaining battery
level as a percentage on the status bar.
• Battery saver: Reduce battery consumption by cutting down some
device settings, such as the display brightness, speed and vibration
intensity. The status bar displays when power-saving mode is on.
Memory
You can view the average amount of memory usage over a certain period
of time and the memory occupied by an app.
1 On the settings screen, tap General Memory.
2 Tap to set a time slot to retrieve data.
Apps
You can view a list of installed apps. Stop apps from running or delete
apps, if necessary.
1 On the settings screen, tap General Apps.
2 Select an app and perform actions.
Tap & pay
1 You can make payments with your device instead of a credit card.
2 On the settings screen, tap General Tap & pay
Phone Settings 107
Backup & reset
You can back up data saved on your device to another device or account.
Reset the device, if necessary.
1 On the settings screen, tap General Backup & reset.
2 Customise the following settings:
• LG Backup: Back up or restore the blocked sender list, messages,
images, home screens and other data saved on the device.
See
LG Backup
for details.
• Back up my data: Back up your app data, Wi-Fi password and other
settings to the Google server.
• Backup account: View the current backup account in use.
• Automatic restore: Automatically restore backup settings and data
when reinstalling an app.
• Network settings reset: Reset Wi-Fi, Bluetooth and other network
settings.
• Factory data reset: Reset all settings for the device and delete
data.
• Resetting your device deletes all data on it. Enter your device name,
Google account and other initial information again.
About phone
You can view information about your device, such as the name, status,
software details and legal information.
On the settings screen, tap General About phone and view information.
Regulatory & Safety
You can view regulatory marks and related information on your device.
On the settings screen, tap General Regulatory & Safety.
Appendix
05
Appendix 109
LG Language Settings
Select a language to use on your device.
• Tap Settings General Language & keyboard Language
ADD LANGUAGE, and select a language.
- Touch and hold and drag it to the top of the language list to set it
as a default language.
LG Bridge
LG Bridge overview
LG Bridge is an app that helps you manage the photos, music, videos
and documents saved on your LG smartphone from your computer
conveniently. You can back up contacts, photos and more to the computer
or update the device software.
• See LG Bridge help for details.
• The supported features may vary depending on the device.
• LG USB driver is a necessary program to connect your LG smartphone
with the computer and is installed when you install LG Bridge.
LG Bridge functions
• Manage the files on the device from a computer via Wi-Fi connection
or mobile data connection.
• Back up data from the device to a computer or restore data from a
computer to the device via USB cable connection.
• Update the device software from a computer via USB cable connection.
Appendix 110
Installing LG Bridge on a computer
1 Go to
www.lg.com
from your computer.
2 In the search bar, enter the name of your device.
3 Click Download Centre LG Bridge, and download the setup file.
• Click Details to view the minimum requirements for installing LG
Bridge.
Phone software update
LG Mobile phone software update from the
Internet
For more information about using this function, please visit
http://www.lg.com/common/index.jsp
, select your country and language.
This feature allows you to conveniently update the firmware on your
phone to a newer version from the Internet without needing to visit a
service centre. This feature will only be available if and when LG makes a
newer firmware version available for your device.
Because the mobile phone firmware update requires the user’s full
attention for the duration of the update process, please make sure
you check all instructions and notes that appear at each step before
proceeding. Please note that removing the USB cable during the upgrade
may seriously damage your mobile phone.
• LG reserves the right to make firmware updates available only for
selected models at its own discretion and does not guarantee the
availability of the newer version of the firmware for all handset models.
Appendix 111
LG Mobile Phone software update via Over-
the-Air (OTA)
This feature allows you to conveniently update your phone’s software to
a newer version via OTA, without connecting a USB cable. This feature will
only be available if and when LG makes a newer firmware version available
for your device.
First check the software version on your mobile phone:
Tap Settings General About phone Update Center
Software Update Check now for update.
• Your personal data from internal phone storage—including information
about your Google account and any other accounts, your system/
application data and settings, any downloaded applications and your
DRM licence—might be lost in the process of updating your phone’s
software. Therefore, LG recommends that you backup your personal
data before updating your phone’s software. LG does not take
responsibility for any loss of personal data.
• This feature depends on the area or service provider.
Appendix 112
F A Q
This chapter lists some problems you might encounter when using your
phone. Some problems require you to call your service provider, but most
are easy to fix yourself.
Message Possible causes Possible corrective measures
SIM card error
There is no SIM card in
the phone or it is inserted
incorrectly.
Make sure the SIM card is
correctly inserted.
No network
connection/
Dropped
network
Signal is weak or you are
outside the carrier network.
Move toward a window or
into an open area. Check the
network operator coverage map.
Operator applied new
services.
Check whether the SIM card is
more than 6-12 months old.
If so, change your SIM or USIM
card at your network provider's
nearest branch. Contact your
service provider.
Codes do not
match
To change a security code,
confirm the new code by
re-entering it. If you forget the code, contact
your service provider.
The two codes you entered
do not match
N o
applications
can be set
Not supported by service
provider or registration
required.
Contact your service provider.
Downloaded
application
causes a lot of
errors.
Remove the application.
1. Tap Settings.
2. Tap General Apps.
3. Tap the app Uninstall.
Appendix 113
Message Possible causes Possible corrective measures
Calls not
available
Dialling error New network not authorised.
New SIM card inserted. Check for new restrictions.
Pre-paid charge limit
reached.
Contact service provider or reset
the limit with PIN2.
Phone cannot
be turned on
On/Off key pressed too
briefly.
Press the On/Off key for at least
two seconds.
Battery is not charged. Charge battery. Check the
charging indicator on the display.
Charging error
Battery is not charged. Charge battery.
Outside temperature is too
hot or cold.
Make sure phone is charging at
a normal temperature.
Contact problem Check the charger and its
connection to the phone.
No voltage Plug the charger into a different
outlet.
Charger defective Replace the charger.
Wrong charger Use only original LG accessories.
Number not
allowed.
The Fixed dialling number
function is on.
Check the Settings menu and
turn the function off.
Impossible to
receive/ send
SMS & photos
Memory full
Delete some data, such as
applications or messages from
your phone to make more
memory available.
Appendix 114
Message Possible causes Possible corrective measures
Files do not
open Unsupported file format Check the supported file
formats.
The screen
does not turn
on when I
receive a call.
Proximity sensor problem
If you use a protection tape
or case, make sure it has not
covered the area around the
proximity sensor. Make sure that
the area around the proximity
sensor is clean.
No sound Vibration mode
Check the settings status in
the sound menu to make sure
you are not in vibration or no
interruptions mode.
Hangs up or
freezes
Intermittent software
problem
If the screen freezes or the
phone does not respond when
you try to operate it, remove
the battery and reinsert it. Then
power the phone back on.
Alternatively, try to perform a
software update through the
website.
Appendix 115
Anti-Theft Guide
Set up your device to prevent other people from using it if it's been reset
to factory settings without your permission. For example, if your device is
lost, stolen, or wiped, only someone with your Google account or screen
lock information can use the device.
All you need to make sure your device is protected is:
• Set a screen lock: If your device is lost or stolen but you have a screen
lock set, the device can't be erased using the Settings menu unless
your screen is unlocked.
• Add your Google account on your device: If your device is wiped but
you have your Google account on it, the device can't finish the setup
process until your Google account information is entered again.
After your device is protected, you'll need to either unlock your screen or
enter your Google account password if you need to do a factory reset.
This ensures that you or someone you trust is doing the reset.
• Do not forget your Google account and password you had added to
your device prior to performing a factory reset. If you can't provide the
account information during the setup process, you won't be able to use
the device at all after performing the factory reset.
Appendix 116
More information
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open
source licenses, that is contained in this product, please visit
http://opensource.lge.com
.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM
for a charge covering the cost of performing such distribution (such
as the cost of media, shipping, and handling) upon email request to
opensource@lge.com
. This offer is valid for three (3) years from the date
on which you purchased the product.
Regulatory information (Regulation ID
number, E-labeling, etc.)
For regulatory details, go to Settings General Regulatory & Safety
on your phone.
Trademarks
• Copyright ©2017 LG Electronics, Inc. All rights reserved. LG and the LG
logo are registered trademarks of LG Group and its related entities.
• Google™, Google Maps™, Gmail™, YouTube™, Duo™ and Play Store™
are trademarks of Google, Inc.
• Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi
®
and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.
• All other trademarks and copyrights are the property of their
respective owners.
Appendix 117
DECLARATION OF CONFORMITY
Hereby, LG Electronics declares that this LG-M250n product is in
compliance with the essential requirements and other relevant provisions
of Directive 2014/53/EU.
A copy of the Declaration of Conformity can be found at
http://www.lg.com/global/declaration
Contact office for compliance of this product
LG Electronics European Shared Service Center B.V.
Krijgsman 1, 1186 DM Amstelveen, The Netherlands
Appendix 118
Supported Frequency Bands Tx Output power
GSM 900 33 dBm
GSM 1800 30 dBm
WCDMA B1 23 dBm
WCDMA B8 24 dBm
LTE B1 22 dBm
LTE B3 22 dBm
LTE B7 22 dBm
LTE B8 24 dBm
LTE B20 24 dBm
BT 2.4GHz 10 dBm
WLAN 2.4GHz 15.5 dBm
NFC -19 dBuA/m
Appendix 119
Disposal of your old appliance
1. This crossed-out wheeled bin symbol indicates that waste electrical
and electronic products (WEEE) should be disposed of separately
from the municipal waste stream.
2. Old electrical products can contain hazardous substances so correct
disposal of your old appliance will help prevent potential negative
consequences for the environment and human health. Your old
appliance may contain reusable parts that could be used to repair
other products, and other valuable materials that can be recycled to
conserve limited resources.
3. You can take your appliance either to the shop where you purchased
the product, or contact your local government waste office for
details of your nearest authorised WEEE collection point. For
the most up to date information for your country please see
www.lg.com/global/recycling
Disposal of waste batteries/accumulators
1. This symbol may be combined with chemical symbols for mercury
(Hg), cadmium (Cd) or lead (Pb) if the battery contains more than
0.0005% of mercury, 0.002% of cadmium or 0.004% of lead.
2. All batteries/accumulators should be disposed separately from the
municipal waste stream via designated collection facilities appointed
by the government or the local authorities.
3. The correct disposal of your old batteries/accumulators will help
to prevent potential negative consequences for the environment,
animal and human health.
4. For more detailed information about disposal of your old batteries/
accumulators, please contact your city office, waste disposal service
or the shop where you purchased the product.
General Inquiries
<LG Customer Information Centre>
UK: 0344-847-5454 or +44-344-847-5454
IE: 01-686-9454 or +353-1-686-9454
* Make sure the number is correct before making a call.