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mophie juice pack User Manual
Displayed below is the user manual for juice pack by mophie which is a product in the Mobile Phone Cases category. This manual has pages.
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juice pack
Made for
Samsung Galaxy S9 & Galaxy S9+
USER MANUAL
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Welcome
Thank you for purchasing the mophie® Juice Pack®
battery case with wireless power, made for Samsung
Galaxy S9 or Galaxy S9+. Your Juice Pack battery case
gives your phone high-impact protection and enough
power to go all day without your needing to nd a
power outlet. Recharging your Juice Pack battery
case and phone couldn’t be any easier — simply place
the Juice Pack battery case on any mophie wireless
charging pad or any other Qi-compatible charger.
Package Contains
• mophie Juice Pack battery case made for
Samsung Galaxy S9 or Galaxy S9+
• Quick-start guide
Features
Your mophie Juice Pack battery case’s lithium-ion
polymer rechargeable battery extends the battery
life of your phone for hours with extra battery
whenever you need it, all while providing a
comfortable ergonomic design and the complete
protection of a hard-shell case.
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Here are just some of the reasons why your Juice Pack
battery case is so great:
• Wireless charging — you can simply place the
Juice Pack battery case on a mophie wireless
charging pad or any other Qi-compatible
wireless charger to immediately begin
recharging the phone and case.
• (Take a breath) Ergonomic, form-tting, fully
protective impact-resistant case-and-battery-
in-one made for Galaxy S9 or Galaxy S9+.
• High-impact protection — built to protect
against drops and hard falls.
• A 3-second press of the status button allows you
to charge your phone whenever it needs it. If you
want to stop charging your phone and save some
battery for later, just press the button again for 3
seconds. However, even in standby mode your
phone still has high-impact protection.
• Priority+® charging provides power to your
phone rst before the Juice Pack battery starts
to recharge.
• Track battery power at a glance with the
integrated four-LED status indicator. You can
keep tabs on charging status and current
battery life. Know before you go!
• Rechargeable for over 500 full cycles. Our case
is built to last, letting you do more, longer.
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• Built in short-circuit, over-charge, over-
discharge, and temperature protection, so you
can charge with condence. Safety rst!
Compatibility
• The mophie Juice Pack battery case made for
Galaxy S9 is designed and intended solely for
the Samsung Galaxy S9 smartphone. Please do
not attempt to use it with any other device.
• The mophie Juice Pack battery case made for
Galaxy S9+ is designed and intended solely for
the Samsung Galaxy S9+ smartphone. Please
do not attempt to use it with any other device.
• The mophie Juice Pack battery cases made for
Galaxy S9 and Galaxy S9+ will charge wirelessly
from any mophie wireless charging pad or any
Qi-compatible wireless charger, including those
used on airline ights and in coee houses,
furniture products, and consumer vehicles.
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Installing your juice pack battery case
1. Separate the top and bottom Juice Pack
case sections.
2. Slide your Galaxy S9 or Galaxy S9+ phone all the
way into the bottom section of the Juice Pack
case so that USB-C connector in the case is fully
inserted into the USB-C port in the phone.
3. Slide the top section of the Juice Pack case
all the way over the exposed top of the phone
so that it snaps into the bottom section of
the case.
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Charging your phone using your juice pack
battery case
IMPORTANT: Before using your Juice Pack battery
case for the rst time, fully charge it (so that pressing
the charge status button lights all 4 LEDs).
To begin charging your phone, press the status
button for 3 seconds. The status LEDs will ash in
sequence away from the status button 3 times,
indicating that the Juice Pack battery has begun
charging the phone.
If you want to stop charging your phone and save
some battery for later, just press the status button
again for 3 seconds. The status LEDs will ash
in sequence towards the status button 3 times,
indicating that the Juice Pack battery has stopped
charging the phone.
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Charging your juice pack battery case (wireless)
Your Juice Pack battery case will charge wirelessly
from mophie wireless charging pads and all Qi-
compatible wireless chargers, including those used
on airline ights and in coee houses, furniture
products, and consumer vehicles.
1. Connect the mophie wireless charging pad or
other wireless charging base to a wall outlet
according to its instructions.
2. Place the Juice Pack case on the mophie wireless
charging pad or other wireless charging base.
3. Make sure that the Juice Pack case is
centered on the charging base. Charging will
begin automatically.
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3
1
*mophie charge stream pad not included
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Charging your juice pack case (wired)
Use the USB-C cable supplied with your Galaxy S9 or
Galaxy S9+ phone to charge your Juice Pack battery
case by connecting it to the USB-C wall adapter
included with your phone, or to a USB-C car charger.
This will allow the case and phone to charge at the
fastest speeds available from the adapter or charger.
*USB-C charging cable not included
*USB-C charging cable not included
USB-C USB-C
*Charging cable not included
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Checking your juice pack battery case’s
charging status
Momentarily press the status button on your Juice Pack
battery case and the status LEDs will indicate its charge
level. Four LEDs means that the case is fully charged,
while one LED means that it’s almost empty. Know
before you go!
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Taking care of your juice pack battery case
• Keep your Juice Pack battery case dry and away
from moisture and corrosive materials.
• Do not clean your Juice Pack battery case with
harsh chemicals, soaps or detergents. Just wipe
it with a soft, water-dampened cloth.
• Make sure the Juice Pack battery case’s USB
port does not become contaminated with
lint or other debris. Use a canned-air type of
product periodically to ensure that the port
opening is clear.
• Recharge your Juice Pack battery case once
every three months when not in use. If you plan
on putting it away, charge it for one hour rst.
Warranty
At mophie, we are dedicated to making the best quality
products. To back this up, this product is warranted for
2 years. For full details regarding warranty terms and
exclusions, please visit: mophie.com/warranty. This
warranty does not aect any statutory rights that you
may be entitled to. Keep a copy of your purchase receipt
as proof of purchase. Be sure to register your product
at mophie.com. Failure to register your product and/or
provide proof of purchase may void the warranty.
Exclusions & Limitations
Except for the limited warranty expressly set
forth or to the extent restricted or prohibited by
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applicable law, mophie expressly disclaims any and
all other warranties express or implied, including any
warranty of quality, merchantability, or tness for a
particular purpose, and you specically agree that
mophie shall not be liable for any special, incidental,
indirect, punitive, or consequential damages of any
type on any mophie product. In addition to and
without limiting the generality of the foregoing
disclaimers, the limited warranty does not, under
any circumstances, cover the replacement or cost of
any electronic device or personal property inside or
outside of the mophie product.
You may have additional warranty rights depending
on your country, state, or province. Further, some
countries, states, and provinces do not allow the
exclusion or limitation of incidental or consequential
damages or exclusions or limitations on the duration
of implied warranties, so the above may not apply
to you. If any provision of the warranty is found
unlawful, void, or unenforceable, that provision
shall be deemed severable and shall not aect any
remaining provision.
Customer service
Telephone: 1-888-8mophie
International: +1 (269) 743-1340
Web: www.mophie.com/cs
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Warning
Read all instructions and warnings prior to using this
product. Improper use of this product may result in
product damage, excess heat, toxic fumes, re, or
explosion, for which damages you (“Purchaser”), and
not mophie llc (“Manufacturer”) are responsible.
N Before using your Juice Pack case for the rst
time, fully charge it (so that pressing the charge
status button lights all 4 LEDs).
N We recommend that you reprogram your
phone’s ngerprint sensor after you install the
phone in the Juice Pack case.
N Your phone’s NFC performance may be aected
while it is installed in the Juice Pack case.
N Do not store device in high-temperature
environment, including heat caused by intense
sunlight or other forms of heat. Do not place device
in re or other excessively hot environments.
N Be cautious of drops, bumps, abrasions, or other
impacts to this device. If there is any damage to the
device such as dents, punctures, tears, deformities, or
corrosion due to any cause, discontinue use. Contact
Manufacturer or dispose of it in an appropriate
manner at your local battery-recycling center.
N Do not disassemble this device or attempt to
re-purpose or modify it in any manner.
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N For questions or instructions for the various
ways to charge the device refer to the Charging
Your Juice Pack Case sections of this manual.
N Do not attempt to replace any part of this device.
N If this device is accessible to or may be used
by a minor, purchasing adult agrees to be
solely responsible for providing supervision,
instruction, and warnings. Purchaser agrees
to defend, indemnify, and hold Manufacturer
harmless for any claims or damages arising
from unintended use or misuse by a minor.
N All products have gone through a thorough quality
assurance inspection. If you nd that your device
is excessively hot, is emitting odor, is deformed,
abraded, cut or is experiencing or demonstrating
an abnormal phenomenon, immediately stop all
product use and contact Manufacturer.
N Before storing your battery for an extended
period of time, charge it for one hour.
N Never dispose of batteries in the garbage.
Disposal of batteries in the garbage is unlawful
under state and federal environmental laws
and regulations. Always take used batteries to
your local battery-recycling center.
Legal
This product is meant for use only in conjunction with
the appropriate device. Please consult your device
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packaging to determine whether this product is
compatible with your particular device. Manufacturer
is not responsible for any damages to any device
incurred through the use of this product.
Manufacturer shall not in any way be liable to you or to
any third party for any damages you or any third party
may suer as a result of use, intended or unintended,
or misuse of this product in conjunction with any
device or accessory other than the appropriate device
for which this product is designed. Manufacturer will
not be responsible for any damages you or any third
party may suer as a result of misuse of this product
as outlined above. Purchaser agrees to defend,
indemnify, and hold Manufacturer harmless for any
claims or damages arising from unintended use or
misuse, including use with an unintended device.
mophie, Juice Pack, Priority+, Stay Powerful, mophie
loves you, the ve-circles design, and the mophie
logo are trademarks of mophie inc. Samsung and
Galaxy are trademarks of Samsung Electronics Co.,
Ltd. ‘Designed for Samsung’ means that an accessory
has been designed to connect specically to Samsung
mobile phone and has been certied by the developer
to meet Samsung performance standards. Samsung
is not responsible for the operation of this device or
its compliance with safety and regulatory standards.
The ‘Qi’ symbol is a trademark of the Wireless Power
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Consortium. USB-C is a trademark of USB Implementers
Forum. All rights reserved. Patents: mophie.com/patents.
This device complies with part 15 of the FCC Rules
and RSS-Gen of IC Rules. Operation is subject to
the following two conditions: (1) This device may
not cause harmful interference, and (2) this device
must accept any interference received, including
interference that may cause undesired operation.
NOTE: This equipment has been tested and found
to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment o and on, the
user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
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• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a
circuit dierent from that to which the receiver
is connected.
• Consult the dealer or an experienced technician
for help.
CAUTION: To comply with the limits of the Class B
digital device, pursuant to Part 15 of the FCC Rules,
this device must be used with certied peripherals
and shielded cables. All peripherals must be
shielded and grounded. Operation with non-
certied peripherals or non-shielded cables may
result in interference to radio or reception.
MODIFICATION: Any changes or modications of
this device could void the warranty.
WEEE DECLARATION
All of our products are marked with the WEEE symbol;
this indicates that this product must NOT be disposed
of with other waste. Instead it is the user’s responsibility
to dispose of their waste electrical and electronic
equipment by handing it over to an approved re-
processor, or by returning it to mophie, inc. for
reprocessing. For more information about where you
can send your waste equipment for recycling, please
contact mophie, inc. or one of your local distributors.
CRE-0639-A