MSI G271 User Manual

Optix Series

LCD Monitor

Optix G241 (3BA4)

Optix G271 (3CB5)

Preface

iiiii

Contents

Copyright and Trademarks Notice ��iii

Revision ��iii

Technical Support ��iii

Safety Instructions ��iv

CE Conformity ��vi

FCC-B Radio Frequency Interference Statement ��vi

WEEE Statement ��vii

Chemical Substances Information ��vii

RoHS Statement ��vii

Getting Started ��1-1

Package Contents ��1-2

Installing the Monitor Stand ��1-3

Adjusting the Monitor ��1-5

Monitor Overview ��1-6

Connecting the Monitor to PC ��1-8

OSD Setup ��2-1

Navi Key ��2-2

OSD Setup via Navi Key ��2-5

Appendix ��A-1

Speci󰘰cations ��A-2

Preset Display Modes ��A-3

Troubleshooting ��A-4

Preface

iiiii

Copyright and Trademarks Notice

trademark of Micro-Star Int’l Co�, Ltd� All other marks and names mentioned may be

trademarks of their respective owners� No warranty as to accuracy or completeness is

expressed or implied� MSI reserves the right to make changes to this document without

prior notice�

Revision

Revision Date

V1�0 2019/11

Technical Support

If a problem arises with your product and no solution can be obtained from the user’s

manual, please contact your place of purchase or local distributor� Alternatively, please

visit https://www�msi�com/support/ for further guidance�

Preface

viv

Safety Instructions

◙Read the safety instructions carefully and thoroughly�

◙All cautions and warnings on the device or user’s manual should be noted�

◙Refer servicing to quali󰘰ed personnel only.

Keep the User’s Guide that comes with the package for future reference�

To prevent 󰘰re or shock hazard, keep this device away from humidity and high

temperature�

Lay this device on a reliable 󰘱at surface before setting it up.

◙Make sure that the power voltage is within its safety range and has been

adjusted properly to the value of 100~240V before connecting the device to

the power outlet� Do not disable the protective earth pin from the plug� The

device must be connected to an earthed mains socket-outlet�

◙Always disconnect the power cord or switch the wall socket o󰘯 if the device

would be left unused for a certain time to achieve zero energy consumption.

The ventilator on the device is used for air convection and to prevent the device

from overheating� Do not cover the ventilator�

Do not leave the device in an unconditioned environment with a storage

temperature above 60OC or below -20OC, which may damage the device�

NOTE: The maximum operating temperature is around 40OC�

When cleaning the device, be sure to remove the power plug� Use a piece of soft

cloth rather than industrial chemical to clean the device� Never pour any liquid

into the opening; that could damage the device or cause electric shock�

Preface

viv

Place the power cord in a way that people are unlikely to step on it� Do not place

anything on the power cord�

Always keep strong magnetic or electrical objects away from the device�

If any of the following situations arises, get the device checked by service

personnel:

◙The power cord or plug is damaged�

◙Liquid has penetrated into the device�

◙The device has been exposed to moisture�

◙The device does not work well or you can not get it work according to user’s

manual�

◙The device has dropped and damaged�

◙The device has obvious sign of breakage�

Green Product Features

◙Reduced energy consumption during use and stand-by

◙Limited use of substances harmful to the environment and health

◙Easily dismantled and recycled

◙Reduced use of natural resources by encouraging recycling

◙Extended product lifetime through easy upgrades

◙Reduced solid waste production through take-back policy

Environmental Policy

◙The product has been designed to enable proper reuse of parts and

recycling and should not be thrown away at its end of life�

◙Users should contact the local authorized point of collection for recycling

and disposing of their end-of-life products�

◙Visit the MSI website and locate a nearby distributor for further recycling

information�

◙Users may also reach us at gpcontdev@msi�com for information regarding

proper disposal, take-back, recycling, and disassembly of MSI products�

★ Warning! Overuse of screens is likely to a󰘯ect eyesight.

★ Recommendations:

1� Take a 10-minute break for every 30 minutes of screen time�

2� Children under 2 years of age should have no screen time� For children aged

2 years and over, screen time should be limited to less than one hour per day�

Preface

viivi

CE Conformity

This device complies with the requirements set out in the Council

Directive on the Approximation of the Laws of the Member States relating

to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive

(2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/

EU)� This product has been tested and found to comply with the harmonized standards

for Information Technology Equipment published under Directives of O󰘲cial Journal of

the European Union�

FCC-B Radio Frequency

Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules� These limits are designed to provide

reasonable protection against harmful interference in a residential installation� This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instruction manual, may cause harmful interference to

radio communications� However, there is no guarantee that interference will not occur

in a particular installation� If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment o󰘯 and on, the

user is encouraged to try to correct the interference by one or more of the measures

listed below:

￭Reorient or relocate the receiving antenna�

￭Increase the separation between the equipment and receiver�

￭Connect the equipment into an outlet on a circuit di󰘯erent from that to which

the receiver is connected�

￭Consult the dealer or an experienced radio/television technician for help�

Notice 1

The changes or modi󰘰cations not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment�

Notice 2

Shielded interface cables and AC power cord, if any, must be used in order to comply

with the emission limits�

This device complies with Part 15 of the FCC Rules� Operation is subject to the following

two conditions:

1� this device may not cause harmful interference, and

2� this device must accept any interference received, including interference that may

cause undesired operation�

MSI Computer Corp�

901 Canada Court, City of Industry, CA 91748, USA

(626)913-0828

www�msi�com

Preface

viivi

WEEE Statement

Under the European Union (“EU”) Directive on Waste Electrical and

Electronic Equipment, Directive 2012/19/EU, which takes e󰘯ect on August

13, 2005, products of “electrical and electronic equipment” cannot be

discarded as municipal waste anymore and manufacturers of covered

electronic equipment will be obligated to take back such products at the end

of their useful life�

Chemical Substances Information

In compliance with chemical substances regulations, such as the EU REACH Regulation

(Regulation EC No� 1907/2006 of the European Parliament and the Council), MSI

provides the information of chemical substances in products at:

https://www�msi�com/html/popup/csr/evmtprtt_pcm�html

RoHS Statement

Japan JIS C 0950 Material Declaration

A Japanese regulatory requirement, de󰘰ned by speci󰘰cation JIS C 0950, mandates

that manufacturers provide material declarations for certain categories of electronic

products o󰘯ered for sale after July 1, 2006.

https://www�msi�com/html/popup/csr/cemm_jp�html

https://tw�msi�com/html/popup/csr_tw/cemm_jp�html

India RoHS

This product complies with the "India E-waste (Management and Handling) Rule 2016"

and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls

or polybrominated diphenyl ethers in concentrations exceeding 0�1 weight % and 0�01

weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule�

Turkey EEE Regulation

Conforms to the EEE Regulations of the Republic Of Turkey

Ukraine Restriction of Hazardous Substances

The equipment complies with requirements of the Technical Regulation, approved by

the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057,

in terms of restrictions for the use of certain dangerous substances in electrical and

electronic equipment�

Vietnam RoHS

As from December 1, 2012, all products manufactured by MSI comply with Circular

30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous

substances in electronic and electric products�

1

Getting Started

This chapter provides you with the information on hardware setup procedures�

While connecting devices, be careful in holding the devices and use a

grounded wrist strap to avoid static electricity�

IMPORTANT

•

The illustrations are for reference only� Your monitor may vary in appearance�

•

Do not use any sharp objects on the monitor�

Getting Started

1-31-2

Package Contents

1� Monitor

2� Stand

3� Stand Base with Screw

4� Power Adapter & Power Cord

5� HDMI Cable (Optional)

6� DisplayPort Cable (Optional)

7� Quick Start Guide

8� Warranty Card

* Contact your place of purchase or local distributor if any of the items is damaged or

missing�

* Package contents may vary by country�

Getting Started

1-31-2

Installing the Monitor Stand

IMPORTANT

Place the monitor on a soft, protected surface to avoid scratching the display panel�

1� Align the latches of the stand to the monitor�

2� Tighten the stand with the stand screws�

3� Connect the base to the stand and tighten the base screw to secure the base�

3

2

1

Getting Started

1-51-4

4� Align the latches to place the VESA cover�

5�

6�

4

7�

IMPORTANT

The holes for installing the stand can be also used for wall mount� Please contact your

dealer for proper wall mount kit�

Getting Started

1-51-4

Adjusting the Monitor

This monitor is designed to maximize your viewing comfort with its adjustment

capabilities�

IMPORTANT

Avoid touching the display panel when adjusting the monitor�

-5O20O

Getting Started

1-71-6

Monitor Overview

1

2

7

3 4

6

5

Getting Started

1-71-6

1Power Button

2Power Jack

3HDMI Port

4DisplayPort

5Headphone Jack

6Navi Key

7Kensington Lock

Getting Started

PB1-8

Connecting the Monitor to PC

1� Turn o󰘯 your computer.

2� Connect the HDMI/DisplayPort cable from the monitor to your computer�

3� Assemble the monitor power adapter & power cord�(Figure A)

4� Connect the power adapter to the monitor power jack�(Figure B)

5� Plug the power cord into the electrical outlet�(Figure C)

6� Turn on the monitor�(Figure D)

7� Power on the computer then monitor will auto detect signal source�

B

D

A

C

2

OSD Setup

This chapter provides you with essential information on OSD Setup�

IMPORTANT

All information is subject to change without prior notice�

2-3

OSD Setup

2-2

Navi Key

The monitor comes with a Navi Key, a multi-directional control that helps navigate the

On-Screen Display (OSD) menu�

Navi Key

The Navi Key default settings are as follows�

Navi Key Hot Key

(When OSD menu is OFF)

Basic Operations

(When OSD menu is ON)

Middle Button OSD Main Menu ■Entering submenus

■ Con󰘰rming a selection or

setting

2-3

OSD Setup

2-2

Navi Key Hot Key

(When OSD menu is OFF)

Basic Operations

(When OSD menu is ON)

Up Game Mode ■Press Middle

Button to con󰘰rm

selection and exit�

■Press Up and

Down Buttons to

adjust�

■Press Left Button

to cancel preview

and exit without

applying mode

e󰘯ect.

■Selecting function menus

and items

■Allowing upward adjustment

in function values

Down Screen Assistance ■Press Middle

Button to con󰘰rm

selection and exit�

■Press Up and

Down Buttons to

adjust�

■Press Left Button

to cancel preview

and exit�

■Selecting function menus

and items

■Allowing downward

adjustment in function values

Left Alarm Clock ■Press Middle

Button to con󰘰rm

selection and exit�

■Press Up and

Down Buttons to

select�

■Press Left Button

to cancel preview

and exit�

■Selecting function menus

and items

■Exiting the current menu

Right Input Source ■Press Middle

Button to con󰘰rm

selection and exit�

■Press Up and

Down Buttons to

select�

■Press Left Button

to exit�

■Selecting function menus

and items

■Entering submenus

2-5

OSD Setup

2-4

Users may enter the OSD Menu to customize their own Navi Key Hot Keys.

More Hot Key options are as below�

Navi Key Hot Key Options Operations

Brightness ■Press Middle Button to save value and exit�

■Press Up and Down Buttons to adjust�

■Press Left Button to cancel preview and exit�

Refresh Rate ■ Press Middle Button to con󰘰rm selection and

exit�

■Press Right Button to turn on and Left Button to

turn o󰘯 this function.

Information on

Screen ■ Press Middle Button to con󰘰rm selection and

exit�

■Press Right Button to turn on and Left Button to

turn o󰘯 this function.

2-5

OSD Setup

2-4

OSD Setup via Navi Key

Press the Middle button of Navi Key to launch the On-Screen Display (OSD) main

menu� Use the Up, Down, Left, Right buttons to tune the desired function menus to

suit your personal preferences�

hGAMING

1st Level Menu 2nd/3rd Level Menu Description

Game Mode User All items can be adjusted by users�

FPS All items can be adjusted by users�

Racing All items can be adjusted by users�

RTS All items can be adjusted by users�

RPG All items can be adjusted by users�

■ Use Up or Down Button to select and preview mode e󰘯ects.

■ Press the Middle Button to con󰘰rm and apply your mode type.

Night Vision OFF ■ This function optimizes background

brightness and is recommended for FPS

games�

Normal

Strong

Strongest

A�I�

Response Time Normal ■Users can adjust Response Time in any

Mode�

■Response Time will be grayed out while Anti

Motion Blur is enabled�

Fast

Fastest

2-7

OSD Setup

2-6

1st Level Menu 2nd/3rd Level Menu Description

Anti Motion Blur (OFF) ■When Anti Motion Blur is enabled, Brightness

cannot be enabled and will be grayed out�

■Response time will be grayed out while Anti

Motion Blur is enabled�

■Anti Motion Blur have to set to OFF while

FreeSync is set to ON�

(ON)

Refresh Rate Location Left Top ■Users can adjust Refresh Rate in any Mode�

■Default Refresh Rate Location is Left Top�

Location is adjustable in OSD Menu� Press

the Middle Button to con󰘰rm and apply your

Refresh Rate Location�

■This monitor follows and works at the

Operating System’s preset Screen Refresh

Rate�

Right Top

Left Bottom

Right Bottom

OFF

ON

Alarm Clock Location Left Top ■Users can adjust Alarm Clock in any Mode�

■After setting the time, press the Middle

Button to activate the timer�

■Default Alarm Clock Location is Left Top�

Users can select their own location�

Right Top

Left Bottom

Right Bottom

OFF

15:00 00:01~99:59

30:00

45:00

60:00

Screen

Assistance None ■Users can adjust Screen Assistance in any

Mode�

■Screen Assistance default is None�

Icon

FreeSync (OFF) ■FreeSync prevents screen tearing

■DisplayPort or HDMI default is OFF and can

adjust it to be ON/OFF in any mode, any

resolution, any input source and any screen

refresh rate

■Anti Motion Blur will be disabled, if FreeSync

is enabled�

(ON)

2-7

OSD Setup

2-6

hProfessional

1st Level Menu 2nd Level Menu Description

Pro Mode User Default mode� All items can be adjusted by users�

Reader All items can be adjusted by users�

Cinema All items can be adjusted by users�

Designer All items can be adjusted by users�

■ Use Up or Down Button to select and preview mode e󰘯ects.

■ Press the Middle Button to con󰘰rm and apply your mode type.

Eye Saver (OFF) ■Eye Saver protects your eyes against blue light�

When enabled, Eye Saver adjusts the screen color

temperature to a more yellow glow�

■Users can adjust Eye Saver in any Mode�

■When Pro Mode is set to Reader, it is mandatory to

enable Eye Saver�

(ON)

HDCR (OFF) ■Users can adjust HDCR in any Mode�

■HDCR enhances image quality by increasing the

contrast of images�

■When HDCR is set to ON, Brightness will be

grayed out�

■HDCR and Anti Motion Blur cannot be enabled

simultaneously�

(ON)

Anti Motion Blur (OFF) ■When Anti Motion Blur is enabled, HDCR and

Brightness cannot be enabled and will be grayed

out�

■Response time will be grayed out while Anti Motion

Blur is enabled�

■Anti Motion Blur have to set to OFF while FreeSync

is set to ON�

(ON)

Image

Enhancement OFF ■Image Enhancement enhances image edges to

improve their acutance�

■Users can adjust Image Enhancement in any

Mode�

Weak

Medium

Strong

Strongest

2-9

OSD Setup

2-8

hImage

1st Level Menu 2nd/3rd Level Menu Description

Brightness 0-100 ■Users can adjust Brightness in User, RTS, RPG

and Reader mode�

■Brightness will be grayed out when Anti Motion Blur

or HDCR are enabled�

Contrast 0-100 ■Users can adjust Contrast in any Mode�

Sharpness 0-5 ■Users can adjust Sharpness in any Mode�

■Sharpness improves clarity and details of images�

Color

Temperature Cool ■Color Temperature default is Normal�

■Use Up or Down Button to select and preview

mode e󰘯ects.

■ Press the Middle Button to con󰘰rm and apply your

mode type�

■Users can adjust Color Temperature in

Customization mode.

Normal

Warm

Customization R (0-

100)

G (0-

100)

B (0-

100)

Screen Size Auto ■ Users can adjust Screen Size in any mode, any

resolution and any screen refresh rate�

■Default is Auto�

4:3

16:9

hInput Source

1st Level Menu 2nd/3rd Level Menu Description

HDMI1 Users can adjust Input Source in any Mode�

HDMI2

DP

hNavi Key

1st Level Menu 2nd Level Menu Description

Up / Down / Left

/ Right OFF ■Up Button default is Game Mode�

■Down Button default is Screen Assistance�

■Left Button default is Alarm Clock�

■Right Button default is Input Source�

■All Navi Key items can be adjusted via OSD Menu�

Brightness

Game Mode

Screen Assistance

Alarm Clock

Input Source

Refresh Rate

Information on

Screen

2-9

OSD Setup

2-8

hSetting

1st Level Menu 2nd Level Menu Description

Language 繁體中文 ■Language factory default is English�

■ Users have to press the Middle Button to con󰘰rm

and apply the Language setting�

■Language is an independent setting� Users’ own

language setting will override the factory default�

When users set Reset to Yes, Language will not

be changed�

English

Français

Deutsch

Italiano

Español

한국어

日本語

Русский

Português

简体中文

ไทย

Bahasa Indonesia

󰬁

Türkçe

(More languages

coming soon)

Transparency 0~5 Users can adjust Transparency in any Mode�

OSD Time Out 5~30s Users can adjust OSD Time Out in any Mode�

Power Button OFF ■When pressing the power button over 5 seconds,

the monitor will be turned o󰘯�

■Users can set the power status when the monitor

is o󰘯 .

■ Set to OFF, the monitor will be turned o󰘯 totally.

■Set to Standby, only panel and backlight are

o󰘯, but the monitor still can be activated by OS

detection, avoiding desk-top icon and screen be

refreshed�

Standby

Information on

Screen (OFF) ■The information of the monitor status will be

showed on the right side of the screen�

■Users can enable or disable the Information on

Screen� Default is OFF�

(ON)

Reset YES Users can Reset and restore settings to original OSD

Default in any Mode�

NO

PB

OSD Setup

2-10

A

Appendix

IMPORTANT

All information is subject to change without prior notice�

Appendix

A-3A-2

Speci󰄈cations

Model Optix G241

(3BA4)

Optix G271

(3CB5)

Size 23�8 inch 27 inch

Curvature N/A

Panel Type IPS

Resolution 1920 x 1080@144Hz

Aspect Ratio 16:9

Brightness (nits) 250 (Typ�)

Contrast Ratio 1000:1

Refresh Rate 144Hz

Response Time 1ms (MPRT)

Input Interface HDMI x2, DP x1

I/O ■HDMI x2

■DisplayPort x1

■Headphone Out x1

View Angles 178°(H) , 178°(V)

DCI-P3/ sRGB 95%/ 128% 92%/ 120%

Surface Treatment Anti-glare

Display Colors 16�7M

Power Type External Power

Adapter Spec� Model: ADPC2045

Power Input 100~240Vac, 50~60Hz, 1.5A

Power Output 20V, 2�25A

Adjustment (Tilt) -5° ~ 20°

Kensington Lock Yes

VESA Mounting ■Plate Type: 100 x 100 mm

■Screw Type: M4x10 mm

▶Thread Diameter: 4 mm

▶Thread Pitch: 0�7 mm

▶Thread Length: 10 mm

Dimension (W x H x D) 540�3 x 422�6 x 219�6 mm 612�5 x 454�3 x 219�6 mm

Weight 3�3 kg (net) / 5�0 kg (gross) 4�1 kg (net) / 6�4 kg (gross)

Environment Operating Temperature: 0°C to 40°C

Humidity: 20% to 90%, non-condensing

Altitude: 0 ~ 5000m

Storage Temperature: -20°C to 60°C

Humidity: 10% to 90%, non-condensing

Appendix

A-3A-2

Preset Display Modes

Standard Resolution Optix G241 (3BA4) Optix G271 (3CB5)

HDMI DP HDMI DP

VGA 640x480 @60Hz V V V V

640x480 @67Hz V V V V

640x480 @72Hz V V V V

640x480 @75Hz V V V V

DOS 640x350 @70Hz V V V V

720x400 @70Hz V V V V

SVGA 800x600 @56Hz V V V V

800x600 @60Hz V V V V

800x600 @72Hz V V V V

800x600 @75Hz V V V V

XGA 1024x768 @60Hz V V V V

1024x768 @70Hz V V V V

1024x768 @75Hz V V V V

SXGA 1152x864 @75Hz V V V V

1280x720 @60Hz V V V V

1280x960 @60Hz V V V V

1280x1024 @60Hz V V V V

1280x1024 @75Hz V V V V

WXGA+ 1440x900 @60Hz V V V V

WSXGA+ 1680x1050 @60Hz V V V V

Full HD 1920x1080 @60Hz V V V V

1920x1080 @144Hz V V V V

Video

Timing

Resolution

480P @60Hz V

576P @50Hz V

720P @50Hz V

1080P @50Hz V

1080P @60Hz V

1080P @120Hz V

Appendix

PBA-4

Troubleshooting

The power LED is o󰓐.

■Press the monitor power button again�

■Check if the monitor power cable is properly connected�

No image�

■Check if the computer graphics card is properly installed�

■Check if the computer and monitor are connected to electrical outlets and

are turned on�

■Check if the monitor signal cable is properly connected�

■The computer may be in Standby mode� Press any key to activate the

monitor�

The screen image is not properly sized or centered�

Refer to Preset Display Modes to set the computer to a setting suitable for the

monitor to display�

No Plug & Play�

■Check if the monitor power cable is properly connected�

■Check if the monitor signal cable is properly connected�

■Check if the computer and graphics card are Plug & Play compatible�

The icons, font or screen are fuzzy, blurry or have color problems�

■Avoid using any video extension cables�

■Adjust brightness and contrast�

■Adjust RGB color or tune color temperature�

■Check if the monitor signal cable is properly connected�

■Check for bent pins on the signal cable connector�

The monitor starts 󰄉ickering or shows waves.

■Change the refresh rate to match the capabilities of your monitor�

■Update your graphics card drivers�

■Keep the monitor away from electrical devices that may cause

electromagnetic interference (EMI)�

Table of Contents

MSI G271 User Manual

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