Table of Contents
MSI PS341WU User Manual
Displayed below is the user manual for PS341WU by MSI which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
Prestige Series
LCD Monitor
Prestige PS341WU (3DA1)
ii
Contents
Copyright and Trademarks Notice ��������������������������������������������������������������������������iii
Revision ������������������������������������������������������������������������������������������������������������������iii
Technical Support ���������������������������������������������������������������������������������������������������iii
Safety Instructions ���������������������������������������������������������������������������������������������������iv
CE Conformity ���������������������������������������������������������������������������������������������������������vi
FCC-B Radio Frequency Interference Statement ���������������������������������������������������vi
WEEE Statement ���������������������������������������������������������������������������������������������������vii
Chemical Substances Information �������������������������������������������������������������������������vii
RoHS Statement ����������������������������������������������������������������������������������������������������vii
Getting Started �������������������������������������������������������������������������������1-1
Package Contents ������������������������������������������������������������������������������������������������1-2
Installing the Monitor Stand ����������������������������������������������������������������������������������1-3
Adjusting the Monitor �������������������������������������������������������������������������������������������1-6
Monitor Overview �������������������������������������������������������������������������������������������������1-7
Connecting the Monitor to PC ����������������������������������������������������������������������������1-10
OSD Setup ��������������������������������������������������������������������������������������2-1
Navi Key ���������������������������������������������������������������������������������������������������������������2-2
OSD Setup via Navi Key ��������������������������������������������������������������������������������������2-5
Appendix ���������������������������������������������������������������������������������������A-1
Specications �������������������������������������������������������������������������������������������������������A-2
Preset Display Modes ������������������������������������������������������������������������������������������A-4
Troubleshooting ���������������������������������������������������������������������������������������������������A-5
Preface
iii
Copyright and Trademarks Notice
Copyright © Micro-Star Int’l Co�, Ltd� All rights reserved� The MSI logo used is a registered
trademark of Micro-Star Int’l Co�, Ltd� All other marks and names mentioned may be
trademarks of their respective owners� No warranty as to accuracy or completeness is
expressed or implied� MSI reserves the right to make changes to this document without
prior notice�
Revision
Revision Date
V1�0 2019/08
Technical Support
If a problem arises with your product and no solution can be obtained from the user’s
manual, please contact your place of purchase or local distributor� Alternatively, please
visit https://www�msi�com/support/ for further guidance�
iv
Safety Instructions
◙Read the safety instructions carefully and thoroughly�
◙All cautions and warnings on the device or user’s manual should be noted�
◙Refer servicing to qualied personnel only.
Keep the User’s Guide that comes with the package for future reference�
To prevent re or shock hazard, keep this device away from humidity and high
temperature�
Lay this device on a reliable at surface before setting it up.
◙Make sure that the power voltage is within its safety range and has been
adjusted properly to the value of 100~240V before connecting the device to
the power outlet� Do not disable the protective earth pin from the plug� The
device must be connected to an earthed mains socket-outlet�
◙Always disconnect the power cord or switch the wall socket o if the device
would be left unused for a certain time to achieve zero energy consumption.
The ventilator on the device is used for air convection and to prevent the device
from overheating� Do not cover the ventilator�
Do not leave the device in an unconditioned environment with a storage
temperature above 60OC or below -20OC, which may damage the device�
NOTE: The maximum operating temperature is around 40OC�
When cleaning the device, be sure to remove the power plug� Use a piece of soft
cloth rather than industrial chemical to clean the device� Never pour any liquid
into the opening; that could damage the device or cause electric shock�
Preface
v
Place the power cord in a way that people are unlikely to step on it� Do not place
anything on the power cord�
Always keep strong magnetic or electrical objects away from the device�
If any of the following situations arises, get the device checked by service
personnel:
◙The power cord or plug is damaged�
◙Liquid has penetrated into the device�
◙The device has been exposed to moisture�
◙The device does not work well or you can not get it work according to user’s
manual�
◙The device has dropped and damaged�
◙The device has obvious sign of breakage�
Green Product Features
◙Reduced energy consumption during use and stand-by
◙Limited use of substances harmful to the environment and health
◙Easily dismantled and recycled
◙Reduced use of natural resources by encouraging recycling
◙Extended product lifetime through easy upgrades
◙Reduced solid waste production through take-back policy
Environmental Policy
◙The product has been designed to enable proper reuse of parts and
recycling and should not be thrown away at its end of life�
◙Users should contact the local authorized point of collection for recycling
and disposing of their end-of-life products�
◙Visit the MSI website and locate a nearby distributor for further recycling
information�
◙Users may also reach us at gpcontdev@msi�com for information regarding
proper disposal, take-back, recycling, and disassembly of MSI products�
★ Warning! Overuse of screens is likely to aect eyesight.
★ Recommendations:
1� Take a 10-minute break for every 30 minutes of screen time�
2� Children under 2 years of age should have no screen time� For children aged
2 years and over, screen time should be limited to less than one hour per day�
vi
CE Conformity
This device complies with the requirements set out in the Council
Directive on the Approximation of the Laws of the Member States relating
to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive
(2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/
EU)� This product has been tested and found to comply with the harmonized standards
for Information Technology Equipment published under Directives of Ocial Journal of
the European Union�
FCC-B Radio Frequency
Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules� These limits are designed to provide
reasonable protection against harmful interference in a residential installation� This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to
radio communications� However, there is no guarantee that interference will not occur
in a particular installation� If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the
user is encouraged to try to correct the interference by one or more of the measures
listed below:
■Reorient or relocate the receiving antenna�
■Increase the separation between the equipment and receiver�
■Connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected�
■Consult the dealer or an experienced radio/television technician for help�
Notice 1
The changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment�
Notice 2
Shielded interface cables and AC power cord, if any, must be used in order to comply
with the emission limits�
This device complies with Part 15 of the FCC Rules� Operation is subject to the following
two conditions:
1� this device may not cause harmful interference, and
2� this device must accept any interference received, including interference that may
cause undesired operation�
MSI Computer Corp�
901 Canada Court, City of Industry, CA 91748, USA
(626)913-0828
www�msi�com
Preface
vii
WEEE Statement
Under the European Union (“EU”) Directive on Waste Electrical and
Electronic Equipment, Directive 2012/19/EU, which takes eect on August
13, 2005, products of “electrical and electronic equipment” cannot be
discarded as municipal waste anymore and manufacturers of covered
electronic equipment will be obligated to take back such products at the end
of their useful life�
Chemical Substances Information
In compliance with chemical substances regulations, such as the EU REACH Regulation
(Regulation EC No� 1907/2006 of the European Parliament and the Council), MSI
provides the information of chemical substances in products at:
https://www�msi�com/html/popup/csr/evmtprtt_pcm�html
RoHS Statement
Japan JIS C 0950 Material Declaration
A Japanese regulatory requirement, dened by specication JIS C 0950, mandates
that manufacturers provide material declarations for certain categories of electronic
products oered for sale after July 1, 2006.
https://www�msi�com/html/popup/csr/cemm_jp�html
https://tw�msi�com/html/popup/csr_tw/cemm_jp�html
India RoHS
This product complies with the "India E-waste (Management and Handling) Rule 2011"
and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls
or polybrominated diphenyl ethers in concentrations exceeding 0�1 weight % and 0�01
weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule�
Turkey EEE Regulation
Conforms to the EEE Regulations of the Republic Of Turkey
Ukraine Restriction of Hazardous Substances
The equipment complies with requirements of the Technical Regulation, approved by
the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057,
in terms of restrictions for the use of certain dangerous substances in electrical and
electronic equipment�
Vietnam RoHS
As from December 1, 2012, all products manufactured by MSI comply with Circular
30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous
substances in electronic and electric products�
1
Getting Started
This chapter provides you with the information on hardware setup procedures�
While connecting devices, be careful in holding the devices and use a
grounded wrist strap to avoid static electricity�
IMPORTANT
The illustrations are for reference only� Your monitor may vary in appearance�
1-2
Package Contents
1� Monitor
2� Stand
3� Stand Base with Screw
4� Wall Mount Screws x4
5� Stand Screws x4
6� Power Cord
7� HDMI Cable
8� Type C Cable
9� DisplayPort Cable
10� Y-type Audio Cable
11� USB Upstream Cable (to enable the USB ports on the monitor)
12� Quick Start Guide
13� Warranty Card
14� Cord Sleeve
15� Paperweight
16� Color Calibration Factory Report
* Contact your place of purchase or local distributor if any of the items is damaged or
missing�
* Package contents may vary by country�
Getting Started
1-3
Installing the Monitor Stand
IMPORTANT
•
Place the monitor on a soft, protected surface to avoid scratching the display panel�
•
Avoid pressing the monitor when installing the monitor stand�
1-4
1� Align the latches of the stand to the monitor�
2� Tighten the stand with the stand screws�
3� Connect the base to the stand and tighten the base screw to secure the base�
3
2
1
IMPORTANT
The holes for installing the stand can be also used for wall mount� Please contact your
dealer for proper wall mount kit�
Getting Started
1-5
4� Adjust the angle of the stand� Align the latches to place the VESA cover and I/O
cover�
4
1-6
Adjusting the Monitor
This monitor is designed to maximize your viewing comfort with its adjustment
apabilities�
IMPORTANT
•
Do not use any sharp objects on the monitor�
•
Avoid touching the display panel when adjusting the monitor�
-5
O
20
O
100mm
-35~35
OO
Getting Started
1-7
Monitor Overview
13
14
15
2 31 4 5 6 7
16
19
18
17
9
8
10
11
12
1-8
1Power Jack
2HDMI 2�0 Port
3DisplayPort 1�4
4USB-C Port
This port can send simultaneously video signal and power stream up to
5V/3A� It doesn’t support data transmition function�
5USB3�1 Gen1 Type B Upstream
Port
For USB Upstream Cable�
IMPORTANT
Check the package for USB
Upstream Cable and connect it
to the PC and monitor� Once this
cable is connected, the USB Type
A Downstream Ports on the monitor
will be ready for use�
To Monitor
To PC
6USB3�1 Gen1 Type A Port
7Y-type Audio Jack
For Y-type Audio Cable�
IMPORTANT
Check the package for Y-type
Audio Cable and connect it to the
PC and monitor� Once this cable is
connected, the audio jacks on the
monitor will be ready for use�
To Monitor To PC
8Card Reader
9USB3�1 Gen1 Type A Port
10 USB3�1 Gen1 Type A Port (QC 3�0)
This port can send power stream up to 5V/3A�
11 Microphone Jack
Getting Started
1-9
12 Headphone Jack
13 Navi Key
14 Kensington Lock
15 Macro Key
To activate Creator OSD�
16 Power Button
17 Magnetic Area
18 Cord Sleeve
19 Paperweight
1-10
Connecting the Monitor to PC
1� Turn o your computer.
2� Connect the HDMI/DisplayPort cable from the monitor to your computer�
3� Connect the power cord to the monitor power jack� (Figure A)
4� Plug the power cord into the electrical outlet� (Figure B)
5� Turn on the monitor� (Figure C)
6� Power on the computer and select your input source in OSD menu�
A
B
C
2
OSD Setup
This chapter provides you with essential information on OSD Setup�
IMPORTANT
All information is subject to change without prior notice�
2-3
OSD Setup
2-2
Navi Key
The monitor comes with a Navi Key, a multi-directional control that helps navigate the
On-Screen Display (OSD) menu�
Navi Key
The Navi Key default settings are as follows�
Navi Key Hot Key
(When OSD menu is OFF)
Basic Operations
(When OSD menu is ON)
Middle Button
OSD Main Menu ■Entering submenus
■ Conrming a selection
or setting
2-3
OSD Setup
2-2
Navi Key Hot Key
(When OSD menu is OFF)
Basic Operations
(When OSD menu is ON)
Up
Pro Mode ■Press Middle Button
to conrm selection
and exit�
■Press Up and Down
Buttons to adjust�
■Press Left Button to
cancel preview and
exit without applying
mode eect.
■Selecting function
menus and items
■Allowing upward
adjustment in function
values
Down
Screen Assistance ■Press Middle Button
to conrm selection
and exit�
■Press Up and Down
Buttons to adjust�
■Press Left Button to
cancel preview and
exit�
■Selecting function
menus and items
■Allowing downward
adjustment in function
values
Left
Alarm Clock ■Press Middle Button
to conrm selection
and exit�
■Press Up and Down
Buttons to select�
■Press Left Button to
cancel preview and
exit�
■Selecting function
menus and items
■Exiting the current menu
Right
Input Source ■Press Middle Button
to conrm selection
and exit�
■Press Up and Down
Buttons to select�
■Press Left Button
to exit�
■Selecting function
menus and items
■Entering submenus
2-5
OSD Setup
2-4
Users may enter the OSD Menu to customize their own Navi Key Hot Keys. More Hot
Key options are as below�
Navi Key Hot Key Options Operations
Brightness ■Press Middle Button to save value and exit�
■Press Up and Down Buttons to adjust�
■Press Left Button to cancel preview and exit�
PIP/PBP ■ Press Middle Button to conrm selection and exit.
■Press Up and Down Buttons to adjust�
■Press Left Button to cancel preview and exit�
2-5
OSD Setup
2-4
OSD Setup via Navi Key
Press the Middle button of Navi Key to launch the On-Screen Display (OSD) main
menu� Use the Up, Down, Left, Right buttons to tune the desired function menus to
suit your personal preferences�
hProfessional
1st Level Menu 2nd/ 3rd Level Menu Description
Mode User ■User Mode is default mode for Product
shipment and all items can adjust it
exibility in this mode.
■Adobe RGB, sRGB, Display P3 and
DICOM Modes are regular color modes
that below items have to gray out while
mode selected: Contrast/ Gray Level/
Low Blue Light/ Color Temperature/
Gamma/Saturation/ Hue)�
■Color Temperature will be gray out
within below modes: Adobe RGB, sRGB,
Display P3, DICOM, HDR, Cinema,
Reader and Black-White�
Adobe RGB
Display P3
sRGB
HDR
Cinema
Reader
Black-White
DICOM
EyeCare
Calibration 1
Calibration 2
Calibraiton 3
2-7
OSD Setup
2-6
1st Level Menu 2nd/ 3rd Level Menu Description
Alarm Clock Location Left Top ■Users can adjust Alarm Clock in any
Mode�
■After setting the time, press the Middle
Button to activate the timer�
■Default Alarm Clock Location is Left Top�
Users can select their own location�
Right Top
Left Bottom
Right Bottom
Customize
OFF
15:00
30:00
45:00
60:00
Screen Assistance OFF ■Users can adjust Screen Assistance in
any Mode�
■Default Screen Assistance is OFF�
Ruler: Center
Ruler: Edge
Scale
Reference Line
Grid
Rule of Thirds
3D Motion Sickness
Assistance
Assistance Color
hImage
1st Level Menu 2nd/ 3rd Level Menu Description
Brightness 0-100 ■Default is 75 for shipment setting�
■Brightness will be gray out while below
items implement:
1� Local Dimming was On�
2� HDR content received�
Contrast 0-100 ■Default is 50 for shipment setting�
■Brightness will be gray out while below
items implement:
1� In the regular Color mode (Adobe
RGB, sRGB, Display P3 and DICOM)
that contrast was gray out�
2� HDR content received�
Sharpness 0-5 ■Users can adjust Sharpness in any
Mode�
■Sharpness improves clarity and details
of images�
Gray Level 0-20 ■Default is 10 for shipment setting that
can adjust manually by end user,
unless otherwise specied.
■In the regular Color mode: Adobe
RGB, sRGB, Display P3 and DICOM
that Gray Level was gray out�
2-7
OSD Setup
2-6
1st Level Menu 2nd/ 3rd Level Menu Description
Image Enhancement OFF ■Image Enhancement enhances image
edges to improve their acutance�
■Users can adjust Image Enhancement
in any Mode�
Weak
Medium
Strong
Strongest
Response Time Normal ■Users can adjust Response Time in
any Mode�
■Default Response Time is Fast�
Fast
Fastest
Low Blue Light OFF ■Low Blue Light protects your eyes
against blue light� When enabled, Low
Blue Light adjusts the screen color
temperature to a more yellow glow�
■Users can adjust Low Blue Light in
any Mode�
■When Pro Mode is set to Reader, it is
mandatory to enable Low Blue Light�
ON
Local Dimming OFF ■Default is OFF for shipment setting,
end user can adjust it exibility in any
mode�
■While this function was set to ON that
Brightness will be gray out�
ON
Color Temperature Standard 5000K ■Color Temperature default is Normal�
■Use Up or Down Button to select and
preview mode eects.
■ Press the Middle Button to conrm and
apply your mode type�
■Users can adjust Color Temperature in
Customization mode.
5500K
6500K
7500K
9300K
10000K
Customization R (0-100)
G (0-100)
B (0-100)
C (0-100)
M (0-100)
Y (0-100)
Gamma 1�8 ■Default is 2�2 for shipment setting,
end user can adjust it exibility, unless
otherwise specied.
■In the regular Color mode: Adobe
RGB, sRGB, Display P3 and DICOM
that Gamma was gray out�
2�0
2�2
2�4
2�6
2-9
OSD Setup
2-8
1st Level Menu 2nd/ 3rd Level Menu Description
Saturation Red 0-100 ■Default is 50 for all Saturation items
shipment setting, end user can adjust
these exibility, unless otherwise
specied.
■Default is 0 for the Black-White mode
only�
■In the regular Color mode: Adobe
RGB, sRGB, Display P3 and DICOM
that Saturation was gray out�
Green 0-100
Blue 0-100
Cyan 0-100
Magenta 0-100
Yellow 0-100
Hue Red 0-100 ■Default is 50 for all Hue items
shipment setting, end user can adjust
these exibility, unless otherwise
specied.
■In the regular Color mode: Adobe
RGB, sRGB, Display P3 and DICOM
that Hue was gray out�
Green 0-100
Blue 0-100
Cyan 0-100
Magenta 0-100
Yellow 0-100
Zoom In ON ■Default is OFF for shipment setting,
end user can adjust Zoom In location
exibility.
OFF
Location Center
Up-Left
Up-Right
Down-Left
Down-Right
Screen Size Auto ■ Users can adjust Screen Size in any
mode, any resolution and any screen
refresh rate�
■Default is Auto�
4:3
16:9
21:9
1:1
hInput Source
1st Level Menu Description
HDMI1 ■Users can adjust Input Source in any Mode�
HDMI2
DP
Type C
2-9
OSD Setup
2-8
hPIP/PBP
1st Level Menu 2nd Level Menu Description
OFF ■Default is OFF for shipment setting, end user can
adjust it exibility, unless otherwise specied.
■While Audio Switch function implement, the Audio
Source will changed to Digital�
■This function will be gray out while HDR content
received�
■Input Source auto detect function in Main source
only�
PIP Source
PIP Size
Location
Display Switch
Audio Switch
PBP (X2) Source 1
Source 2
Display Switch
Audio Switch
PBP (X3) Source 1
Source 2
Source 3
Display Switch
Audio Switch
PBP (X4) Source 1
Source 2
Source 3
Source 4
Display Switch
Audio Switch
hNavi Key
1st Level Menu 2nd Level Menu Description
Up
Down
Left
Right
OFF ■Up Button default is Pro Mode�
■Down Button default is Screen Assistance�
■Left Button default is Alarm Clock�
■Right Button default is Input Source�
■All Navi Key items can be adjusted via OSD Menu�
Brightness
Pro Mode
Screen Assistance
Alarm Clock
Input Source
PIP/PBP Mode
Zoom In
Information On
Screen
PB
OSD Setup
2-10
hSetting
1st Level Menu 2nd Level Menu Description
Language 繁體中文 ■Language factory default is English�
■ Users have to press the Middle Button to conrm
and apply the Language setting�
■Language is an independent setting� Users’ own
language setting will override the factory default�
When users set Reset to Yes, Language will not
be changed�
English
Français
Deutsch
Italiano
Español
한국어
日本語
Русский
Português
简体中文
ไทย
Bahasa Indonesia
Türkçe
(More languages
coming soon)
Transparency 0~5 ■Users can adjust Transparency in any Mode�
OSD Time Out 5~30s ■Users can adjust OSD Time Out in any Mode�
Audio Source Analog ■Audio Source default is Digital� Users can adjust
Audio Source in any Mode�
Digital
Quick Charger OFF ■Users can enable or disable the Quick Charger�
■Default is OFF�
ON
Information On
Screen OFF ■Default is OFF for shipment setting�
■Show more monitor detail info on the right side
while turn the item ON�
ON
Reset YES ■Users can Reset and restore settings to original
OSD Default in any Mode�
NO
A
Appendix
IMPORTANT
All information is subject to change without prior notice�
A-2
Specications
Model Prestige PS341WU (3DA1)
Size 34 inch
Panel Type IPS
Resolution 5120 x 2160 @60Hz
Aspect Ratio 21:9
Brightness (nits) 450 (VESA Certied DisplayHDR™ 600)
Contrast Ratio 1200:1
Refresh Rate 48~60Hz
Response Time 8ms
Input Interface ■HDMI Port 2�0 x2
■DisplayPort 1�4 x1
■USB-C x1
USB Port ■USB3�1 Gen1 Type A Port x2
■USB3�1 Gen1 Type B Upstream Port x1
■USB3�1 Gen1 Type A Port x1
Audio Interface ■ Microphone Jack x1
■ Headphone Jack x1
■ Combo Audio Jack x1
Local Dimming ■12 Zone
View Angles 178°(H) , 178°(V)
sRGB / Display P3 * 100% / 98%
Surface Treatment Anti-glare
Display Colors 1�07Billion
Power Type Internal Power
Power Consumption (Typical) 60W
Input Rating AC 100-240, 50/60Hz, 1.4A
Adjustment (Tilt) -5° ~ 20°
Adjustment (Swival) -35° ~ 35°
Adjustment (Height) 0 ~ 100mm
Kensington Lock Yes
VESA Mounting ■Plate Type: 100 x 100mm
■Screw Type: M4 x 10mm
■Thread Diameter: 4mm
■Thread Pitch: 0�7mm
■Thread Length: 10mm
Dimension (W x D x H) 817�1 x 260�4 x 400�7mm
Weight 8�2kg (18�08lb)
Appendix
A-3
Model Prestige PS341WU (3DA1)
Environment Operating Temperture: 0°C to 40°C
Humidity: 20% to 90%, non-condensing
Altitude: 0 ~ 5000m
Storage Temperture: -20°C to 60°C
Humidity: 10% to 90%, non-condensing
* Based on CIE1976 test standards.
A-4
Preset Display Modes
Resolution Prestige PS341WU (3DA1)
HDMI 1/ 2 DP Type C
640 x 480 @ 60Hz V V V
800 x 600 @ 60Hz V V V
1024 x 768 @ 60Hz V V V
1152 x 864 @ 60 Hz V V V
1280 x 720 @ 60 Hz V V V
1280 x 800 @ 60 Hz V V V
1280 x 960 @ 60 Hz V V V
1280 x 1024 @ 60 Hz V V V
1600 x 1000 @ 60 Hz V V V
1680 x 1050 @ 60 Hz V V V
1920 x 1080 @ 60 Hz V V V
640 x 480p @ 60 Hz V V V
720 x 480p @ 60 Hz V V V
1280 x 720p @ 50 Hz V V V
1280 x 720p @ 60 Hz V V V
1920 x 1080i @ 50 Hz V V V
1920 x 1080i @ 60 Hz V V V
1920 x 1080p @ 24 Hz V V V
1920 x 1080p @ 25 Hz V V V
1920 x 1080p @ 30 Hz V V V
1920 x 1080p @ 50 Hz V V V
1920 x 1080p @ 60 Hz V V V
3440 x 1440p @ 30 Hz V V V
3440 x 1440p @ 50 Hz V V V
3440 x 1440p @ 60 Hz V V V
3840 x 2160p @ 24 Hz V V V
3840 x 2160p @ 25 Hz V V V
3840 x 2160p @ 30 Hz V V V
3840 x 2160p @ 50 Hz V V V
3840 x 2160p @ 60 Hz V V V
5120 x 2160p @ 30 Hz V V
5120 x 2160p @ 50 Hz V V
5120 x 2160p @ 60 Hz V V
Video Timing Resolution Prestige PS341WU (3DA1)
HDMI DP
480p V V
576p V V
720p V V
1080p V V
Appendix
A-5
Troubleshooting
The power LED is o.
■Press the monitor power button again�
■Check if the monitor power cable is properly connected�
No image�
■Check if the computer graphics card is properly installed�
■Check if the computer and monitor are connected to electrical outlets and
are turned on�
■Check if the monitor signal cable is properly connected�
■The computer may be in Standby mode� Press any key to activate the
monitor�
The screen image is not properly sized or centered�
Refer to Preset Display Modes to set the computer to a setting suitable for the
monitor to display�
No Plug & Play�
■Check if the monitor power cable is properly connected�
■Check if the monitor signal cable is properly connected�
■Check if the computer and graphics card are Plug & Play compatible�
The icons, font or screen are fuzzy, blurry or have color problems�
■Avoid using any video extension cables�
■Adjust brightness and contrast�
■Adjust RGB color or tune color temperature�
■Check if the monitor signal cable is properly connected�
■Check for bent pins on the signal cable connector�
The monitor starts ickering or shows waves.
■Change the refresh rate to match the capabilities of your monitor�
■Update your graphics card drivers�
■Keep the monitor away from electrical devices that may cause
electromagnetic interference (EMI)�