Philips 191V2SB/00 User Manual
Displayed below is the user manual for 191V2SB/00 by Philips which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
EN User manual 1
Customer care and warranty 27
Troubleshooting & FAQs 39
191V2
www.philips.com/welcome
Table of Contents
1 Important
1.1 Safety precautions and maintenance ............... 1
1.2 Notational Descriptions ......................................... 2
1.3 Disposal of product and packing material.... 3
2 Setting up the monitor
2.1 Installation ....................................................................... 4
2.2 Operating the monitor ........................................... 5
2.3 Remove Base Stand and Base ............................. 7
3 Product information
3.1 SmartContrast .............................................................7
3.2 SmartControl Lite ......................................................8
3.3 Philips Pixel Defect Policy ......................................15
4 Technical Specifications ................................. 17
4.1 Resolution & Preset Modes..................................20
4.2 Automatic PowerSaving ..........................................20
5 Regulatory Information ................................. 21
6 Customer care and warranty ...................... 27
7 Troubleshooting & FAQs
7.1 Troubleshooting ..........................................................39
7.2 SmartControl Lite FAQs ........................................41
7.3 General FAQs .............................................................. 43
2010 © Koninklijke Philips Electronics N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of Koninklijke
Philips Electronics N.V. and are used under license from Koninklijke Philips
Elecrtonics N.V.
Specifications are subject to change without notice.
1
This electronic user’s guide is intended for anyone
who uses the Philips monitor. Take time to read
this user manual before you use your monitor.
It contains important information and notes
regarding operating your monitor.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer’s
name and model and production number of the
product.
1.1 Safety precautions and maintenance
Warnings
Use of controls, adjustments or procedures other
than those specified in this documentation may
result in exposure to shock, electrical hazards
and/or mechanical hazards.
Read and follow these instructions when
connecting and using your computer monitor.
Operation
• Keepthemonitoroutofdirectsunlightand
away from stoves or any other heat source.
• Removeanyobjectthatcouldfallinto
ventilation holes or prevent proper cooling
of the monitor’s electronics.
• Donotblocktheventilationholesonthe
cabinet.
• Whenpositioningthemonitor,make
sure the power plug and outlet are easily
accessible.
• Ifturningoffthemonitorbydetachingthe
power cable or DC power cord, wait for 6
seconds before attaching the power cable or
DC power cord for normal operation.
• Pleaseuseapprovedpowercordprovided
by Philips all the time. If your power cord
is missing, please contact with your local
service center. (Please refer to Customer
Care Consumer Information Center)
1. Important • Donotsubjectthemonitortosevere
vibration or high impact conditions during
operation.
• Donotknockordropthemonitorduring
operation or transportation.
Maintenance
• Toprotectyourmonitorfrompossible
damage, do not put excessive pressure on
theLCDpanel.Whenmovingyourmonitor,
grasp the frame to lift; do not lift the
monitor by placing your hand or fingers on
the LCD panel.
• Unplugthemonitorifyouarenotgoingto
use it for an extensive period of time.
• Unplugthemonitorifyouneedtocleanit
with a slightly damp cloth. The screen may
be wiped with a dry cloth when the power is
off. However, never use organic solvent, such
as, alcohol, or ammonia-based liquids to
clean your monitor.
• Toavoidtheriskofshockorpermanent
damage to the set, do not expose the
monitor to dust, rain, water, or excessive
moisture environment.
• Ifyourmonitorgetswet,wipeitwithdry
cloth as soon as possible.
• Ifforeignsubstanceorwatergetsinyour
monitor, please turn the power off
immediately and disconnect the power cord.
Then, remove the foreign substance or
water, and send it to the maintenance center.
• Donotstoreorusethemonitorin
locations exposed to heat, direct sunlight or
extreme cold.
• Inordertomaintainthebestperformance
of your monitor and use it for a longer
lifetime, please use the monitor in a location
that falls within the following temperature
and humidity ranges.
o Temperature: 0-40°C 32-95°F
o Humidity: 20-80% RH
2
• IMPORTANT:Alwaysactivateamoving
screen saver program when you leave your
monitor unattended. Always activate a
periodic screen refresh application if your
monitor will display unchanging static
content. Uninterrupted display of still or
static images over an extended period may
cause “burn in”, also known as “after-imaging”
or “ghost imaging”, on your screen.
"Burn-in", "after-imaging", or "ghost imaging" is a
well-known phenomenon in LCD panel
technology. In most cases, the “burned
in” or “after-imaging” or “ghost imaging” will
disappear gradually over a period of time
after the power has been switched off.
Warning
Severe” burn-in” or “after-image” or “ghost image”
symptoms will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.
Service
• Thecasingcovershouldbeopenedonlyby
qualified service personnel.
• Ifthereisanyneedforanydocumentfor
repair or integration, please contact with
your local service center. (please refer to the
chapter of "Consumer Information Center")
• Fortransportationinformation,pleaserefer
to "Technical Specifications".
• Donotleaveyourmonitorinacar/trunk
under direct sun light.
Note
Consult a service technician if the monitor does
not operate normally, or you are not sure what
procedure to take when the operating instructions
given in this manual have been followed.
1.2 Notational Descriptions
The following subsections describe notational
conventions used in this document.
Notes,CautionsandWarnings
Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type. These blocks contain notes, cautions or
warnings. They are used as follows:
Note
This icon indicates important information and tips
that help you make better use of your computer
system.
Caution
This icon indicates information that tells you how
to avoid either potential damage to hardware or
loss of data.
Warning
This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such
cases, the specific presentation of the warning is
mandated by the relevant regulatory authority.
3
1.3 Disposal of product and packing
material
Waste Electrical and Electronic Equipment-
WEEE
This marking on the product or on its packaging
illustrates that, under European Directive 2002/96/
EC governing used electrical and electronic
appliances, this product may not be disposed
of with normal household waste. You are
responsible for disposal of this equipment through
a designated waste electrical and electronic
equipment collection. To determine the locations
for dropping off such waste electrical and
electronic, contact your local government office,
the waste disposal organization that serves your
household or the store at which you purchased
the product.
Your new monitor contains materials that can be
recycled and reused. Specialized companies can
recycle your product to increase the amount of
reusable materials and to minimize the amount to
be disposed of.
All redundant packing material has been omitted.
Wehavedoneourutmosttomakethepackaging
easily separable into mono materials.
Please find out about the local regulations on how
to dispose of your old monitor and packing from
your sales representative.
Recycling Information for Customers
There is currently a system of recycling up and
running in the European countries, such as The
Netherlands, Belgium, Norway, Sweden and
Denmark.
In Asia Pacific, Taiwan, the products can be taken
back by Environment Protection Administration
(EPA) to follow the IT product recycling
management process, detail can be found in web
site www.epa.gov.tw
The monitor contains parts that could cause
damage to the nature environment. Therefore, it is
vital that the monitor is recycled at the end of its
life cycle.
For help and service, please contact Consumers
Information Center or F1rst Choice Contact
Information Center in each country.
4
2.1 Installation
191V2
Package contents
2. Setting up the monitor
Install base stand
191V2
1. Place the monitor face down a smooth
surface taking care to avoid scratching or
damaging the screen.
2. Hold the monitor base stand with both
hands and firmly insert the base stand into
the base column.
Connecting to your PC
AC power input
VGA input
PC Audio input
(Available for selected models)
Kensington anti-thief lock
DVI-D input(Available for selected models)
Connect to PC
1. Connect the power cord to the back of
the monitor firmly.
2. Turn off your computer and unplug its
power cable.
3. Connect the monitor signal cable to the
video connector on the back of your
computer.
4. Plug the power cord of your computer
and your monitor into a nearby outlet.
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
2.2 Operating the monitor
Guide de démarrage rapide / Guía rápida / Kurzanleitung /
Guida rapida / 快速入门指南 /
Краткое руководство по запуску
H�zl� başlangiç k�lavuzu /
安装
Kurulum
连接性
人体工程学调整
Monitor LCD / Monitor LCD / LCD-Monitor / Moniteur LCD /
LCD Monitor / LCD监视器 / LCD-монитором
LCD Monitor
191V
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191V
191V
Monitor Quick start guide EDFU CD
Power cord VGA signal cable Audio cable(optional) DVI cable(optioonal)
CLICK!
CLICK!
191V
5
Front view product description
:
To switch monitor’s power ON and
OFF
: To access the OSD menu
: To adjust brightness of the display
:
Auto picure control switching in wide
and 4:3 format
: Automatically adjust the horizontal
position, vertical position, phase and clock settings./
Return to previous OSD level.
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all Philips
LCD monitors. It allows an end user to adjust
screen performance or select functions of the
monitors directly through an on-screen instruction
window. A user friendly on screen display interface
is shown as below:
Basic and simple instruction on the control keys
In the OSD shown above users can press
buttons at the front bezel of the monitor to move
the cursor, OK to confirm the choice or change.
The OSD Menu
Below is an overall view of the structure of the
On-Screen Display. You can use this as a reference
when you want to work your way around the
different adjustments later on.
Main menu
Input
Sub menu
VGA
DVI (available for selective models)
Picture Picture Format - 4:3, Wide screen
Brightness
Contrast
Color Color Temp. - 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
sRGB
Language English, Español, Français, Deutsch, Italiano
Português, PycckИЙ, 簡體中文
User Define Red
Green
Blue
SmartContrast - On, Off
OSD Settings Horizontal
Vertical
Transparency - Off, 1, 2, 3, 4
OSD Time out - 5, 10, 20, 30, 60
Gamma - 1.8, 2.0, 2.2, 2.4, 2.6
Setup Power LED - 0, 1, 2, 3, 4
H. Position - 0 ~ 100
Resolution Notification - On, Off
Reset - Yes, No
V. Position - 0 ~ 100
Information
Phase - 0 ~ 100
Clock - 0 ~ 100
Resolution notification
This monitor is designed for optimal performance
at its native resolution, 1366×768@60Hz.
Whenthemonitorispoweredonatadifferent
resolution, an alert is displayed on screen: Use
1366×768@60Hz for best results.
Display of the native resolution alert can be
switched off from Setup in the OSD (On Screen
Display) menu.
6
Physical Function
Tilt
2.3 Remove Base Stand and Base
Remove the Base Stand
191V2
Place the monitor face on a safe surface, pull the
base stand away from the monitor.
Remove the Base
Condition:
• For VESA standard mounting applications
1. Separate the base from the base stand.
191V
(191V2) Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
100mm
100mm
7
3.1 SmartContrast
What is it?
Unique technology that dynamically analyzes
displayed content and automatically optimizes
a LCD monitor's contrast ratio for maximum
visual clarity and viewing enjoyment, stepping up
backlighting for clearer, crisper and brighter images
or dimming backlighting for clear display of images
on dark backgrounds.
Why do I need it?
You want the very best visual clarity and viewing
comfort for every type of content. SmartContrast
dynamically controls contrast and adjusts
backlighting for clear, crisp, bright gaming and
video images or displays clear, readable text for
office work. By reducing your monitor's power
consumption, you save on energy costs and
extend the lifetime of your monitor.
How does it work?
WhenyouactivateSmartContrast,itwillanalyse
the content you are displaying in real time to
adjust colors and control backlight intensity. This
function will dynamically enhance contrast for a
great entertainment experience when viewing
videos or playing games.
3. Product information
8
First launch -Wizard
• The first time after installation of
SmartControl Lite, it will automatically
go to Wizard for first time launch.
• The wizard will guide you through
adjustment your monitor performance step
by step.
• You can go to Plug-in menu to launch wizard
later on as well.
• You can adjust more options without wizard
by Standard pane.
3.2 Philips SmartControl Lite
The new SmartControl Lite software by Phillips
allows you to control your monitor via an easy
to use on-screen graphic interface. Complicated
adjustments are a thing of the past as this user
friendly software guides you through
fine-tuning resolution, Color calibration,
Clock/Phase adjustments, RGB White point
adjustment, etc.
Equipped with latest technology in core algorithm
for fast processing and response, this Windows
7 compliant eye catching animated Icon based
software is ready to enhance your experience
with Philips monitors!
Installation
• Follow the instruction and complete the
installation.
• You can launch after installation is completed.
• If you want to launch later, you can either
click the shortcut on desktop or toolbar.
9
Start with Standard pane:
Adjust menu:
• Adjust Menu allow you to adjust Brightness,
Contrast, Focus, Position and Resolution.
• You can follow the instruction and do the
adjustment.
• Cancel prompts user if you want to cancel
installation.
10
Color menu:
• Color Menu allow you to adjust RGB,
Black Level, White Point, Color Calibration,
and SmartImage Lite (Please refer to
SmartImage Lite section).
• You can follow the instruction and do the
adjustment.
• Refer to below table for sub-menu item base
on your input.
• Example for Color Calibration
1. "Show Me" starts color calibration tutorial.
2. Start - starts the 6-step color calibration
sequence.
3. Quick View loads the before/after images.
4. To return to Color home pane, click the
Cancel button.
5. Enable color calibration - by default is
on. If unchecked, does not allow for color
calibration to happen, dimes out start and
quick view buttons.
6. Must have patent info in calibration screen.
11
• Displays current preference settings.
• A checked box enables the feature. The
check box is a toggle.
• Enable Context Menu on desktop is checked
First color Calibration Screen:
• Previous button is disabled until the second
color screen.
• Next goes to the succeeding target
(6-targets).
• Final next goes File>Presets pane.
• Cancel closes the UI and returns to the plug
in page.
SmartImage Lite
Allows user to change setting for better display
setting based on content.
When Entertainment is set, SmartContrast and
SmartResponse are enabled.
Options>Preferences - Will only be active
when selecting Preferences from the drop-down
Options menu. On a non-supported display
capable of DDC/CI, only the Help and Options
tabs are available.
(On) by default. Enable Context menu
displays SmartControl Lite selections
for Select Preset and Tune Display in the
desktop right-click context menu. Disabled
removes SmartControl Lite from the
right click context menu.
• Enable Task Tray icon is checked (On) by
default. Enable context menu shows the task
tray menu for SmartControl Lite. A right
click on the task tray icon displays the menu
options for Help, Technical Support. Check
for Upgrade, About, and Exit. When Enable
task tray menu is disabled, the task tray icon
will only display EXIT.
• Run at Startup is checked (On) by default.
When disabled, SmartControl Lite will
not launch at start or be in the task tray. The
only way to launch SmartControl Lite is
either from the desktop short cut or from the
program file. Any preset set to run at startup
will not load when this box is unchecked
(Disabled).
• Enable transparency mode (Windows 7,
Vista, XP). Default is 0% Opaque.
12
• Display the Source instruction pane and
current input source setting.
• On single input displays, this pane will not be
visible.
Options>Input - Will only be active when
selecting Input from the drop-down Options
menu. On a non-supported display capable of
DDC/CI, only the Help and Options tabs are
available. All other SmartControl Lite tabs are not
available.
Options>Audio - Will only be active when
selecting Volume from the drop-down Options
menu.
On a non-supported display capable of DDC/CI,
only the Help and Options tabs are available.
Help>User Manual - Will only be active when
selecting User Manual from the drop-down Help
menu. On a non-supported display capable of
DDC/CI, only the Help and Options tabs are
available.
13
Help>Version - Will only be active when selecting
Version from the drop- down Help menu. On a
non-supported display capable of DDC/CI, only
the Help and Options tabs are available.
Context Sensitive menu
The Context Sensitive menu is Enabled by default.
If Enable Context Menu has been checked in the
Options>Preferences pane, then the menu will be
visible.
The Context Menu has four entries:
• SmartControl Lite - When selected the
About Screen is displayed.
• Select Preset - Provides a hierarchical menu
of saved presets for immediate use. A check
mark shows the currently selected preset.
Facoty Preset can also be called from the
drop down menu.
• Tune Display - Opens the SmartControl
Lite control panel.
• SmartImage Lite - Check current settings,
Standard, Internet, Game.
14
Task Tray Menu Enabled
The task tray menu can be displayed by right-
clicking on the SmartControl Lite icon from the
task tray. Left Click will launch the application.
The task tray has five entries:
• Help - Access to User Manual file: Open
User Manual file using the default browser
window.
• Technical Support - displays the tech support
page.
• Check for Update - takes the user to PDI
Landing and checks the user's version against
the most current available.
• About - Displays detailed reference
information: product version, release
information, and product name.
• Exit - Close SmartControl Lite
To run SmartControl Lite again either
select SmartControl Lite from Program
menu, double-click the desktop PC icon or
restart the system.
Task Tray Menu Disabled
When the Task Tray is disabled in the preference
folder, only the EXIT selection is available.
To completely remove SmartControl Lite
from the task tray, disable Run at Startup in
Options>Preferences.
15
3.3 Philips' Flat Panel Monitors Pixel
Defect Policy
Philips strives to deliver the highest quality
products.Weusesomeoftheindustry'smost
advanced manufacturing processes and practice
stringent quality control. However, pixel or sub
pixel defects on the TFT LCD panels used in flat
panel monitors are sometimes unavoidable. No
manufacturer can guarantee that all panels will
be free from pixel defects, but Philips guarantees
that any monitor with an unacceptable number
of defects will be repaired or replaced under
warranty. This notice explains the different types
of pixel defects and defines acceptable defect
levels for each type. In order to qualify for repair
or replacement under warranty, the number of
pixel defects on a TFT LCD panel must exceed
these acceptable levels. For example, no more
than 0.0004% of the sub pixels on a 18.5" XGA
monitor may be defective. Furthermore, Philips
sets even higher quality standards for certain
types or combinations of pixel defects that are
more noticeable than others. This policy is valid
worldwide.
Pixels and Sub pixels
A pixel, or picture element, is composed of three
sub pixels in the primary colors of red, green and
blue.Manypixelstogetherformanimage.When
all sub pixels of a pixel are lit, the three colored
sub pixels together appear as a single white pixel.
Whenallaredark,thethreecoloredsubpixels
together appear as a single black pixel. Other
combinations of lit and dark sub pixels appear as
single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen
in different ways. There are two categories of pixel
defects and several types of sub pixel defects
within each category.
Bright Dot Defects Bright dot defects appear as
pixels or sub pixels that are always lit or 'on'. That
is, a bright dot is a sub-pixel that stands out on the
screen when the monitor displays a dark pattern.
There are the types of bright dot defects:
One lit red, green or blue sub pixel
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Three adjacent lit sub pixels (one white pixel)
16
Note
A red or blue bright dot must be more than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects Black dot defects appear as
pixels or sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that stands out
on the screen when the monitor displays a light
pattern. These are the types of black dot defects:
Proximity of Pixel Defects
Because pixel and sub pixels defects of the same
type that are near to one another may be more
noticeable, Philips also specifies tolerances for the
proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement due
to pixel defects during the warranty period, a TFT
LCD panel in a Philips flat panel monitor must
have pixel or sub pixel defects exceeding the
tolerances listed in the following tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
MODEL 191V2
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
MODEL 191V2
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
MODEL 191V2
Total bright or black dot defects of all types 5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
This monitor is ISO9241-307 compliant.
17
4 Technical Specifications
191V2
Picture/Display
LCD panel type TFT-LCD
Backlight CCFL
Panel size 18.5"W(47cm)
Aspect ratio 16:9
Pixel Pitch 0.300 x 0.300 mm
Brightness 250 cd/m²
SmartContrast 300000:1
Contrast ratio (typ.) 1000:1
Response time (typical) 5 ms
Optimum Resolution 1366x768 @ 60Hz
Viewing angle 176° (H) / 170° (V) @ C/R > 5
Picture Enhancement Smartcontrol Lite
Display colors 16.7 M
Vertical refresh rate 56Hz -76Hz
Horizontal Frequency 30kHz - 80kHz
sRGB YES
Connectivity
Signal input DVI-D (digital, HDCP), VGA (Analog)
Input Signal Separate Sync, Sync on Green
Convenience
User Convenience 4:3Wide/ , Power On/Off , Menu (OK),
Brightness/ , AUTO/back,
OSD Languages English, French, German, Italian, Russian, Spanish,
Simplified Chinese, Portuguese
Other convenience VESA mount ( 100 x 100mm), Kensington lock
Plug & Play Compatibility DDC/CI,sRGB,Windows7/Vista/XP,MacOSX,Linux
Stand
Tilt -5/+20 (191V2)
18
Power
On mode
(EnergyStar 5.0 test method)
16.6W
Energy Consumption
(EnergyStar 5.0 test method)
AC Input Voltage at
100VAC +/-5VAC,
50Hz +/- 3Hz
AC Input Voltage at
115VAC +/-5VAC,
60Hz +/- 3Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/ -3Hz
Normal Operation (typical) 15.66W 15.48W 15.55W
Sleep 0.15W 0.16W 0.2W
Off 0.15W 0.14W 0.12W
Heat Dissipation* AC Input Voltage at
100VAC +/-5VAC,
50Hz +/ -3Hz
AC Input Voltage at
115VAC +/-5VAC,
60Hz +/ -3Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/ -3Hz
Normal Operation 15.83W 15.98W 16.12W
Sleep 0.15W 0.15W 0.18W
Off 0.11W 0.12W 0.14W
Power LED indicator On mode: Green, Standby/Sleep mode: Amber
Power Supply Build-in, 100-240VAC, 50/60Hz
Dimension
Productwithstand(WxHxD) 445 x335 x161mm
Product without stand
(WxHxD)
445x270x64mm
Boxdimension(WxHxD) 490x350x128mm
Weight
Product with stand 3.48kg
Product without stand 3.23kg
Product with packaging 4.61Kg
Operating Condition
Temperature range (operation) 0°C to 40 °C
Temperature range (operation) -20°C to 60°C
Relative humidity 20% to 80%
Altitude Non-operation: + 12,000 ft ( 3,658 m)
operation: + 40,000 ft ( 12,192 m)
MTBF 50000 hrs
19
Environmental
ROHS YES
EPEAT Silver. (www.epeat.net)
Packaging 100% recyclable
Compliance and standards
Regulatory Approvals CE Mark, FCC Class B, SEMKO, TCO5.0, TÜV/
GS, TÜV Ergo, UL/cUL, Energy star 5.0, TCO5.0
Cabinet
Color Black/Black
Finish Texture
Note
This data is subject to change without notice.
Go to www.philips.com/support to download the latest version of leaflet.
20
4.1 Resolution & Preset Modes 4.2 Automatic PowerSaving
If you have VESA DPM compliance display card
or software installed in your PC, the monitor can
automatically reduce its power consumption when
not in use. If an input from a keyboard, mouse or
other input device is detected, the monitor will
'wake up' automatically. The following table shows
the power consumption and signaling of this
automatic power saving feature:
Maximum Resolution
For 191V2
1366 x 768 at 60 Hz (analog input)
1366 x 768 at 60 Hz (digital input)
Recommended Resolution
For 191V2
1366 x 768 at 60 Hz (digital input)
H. freq (kHz) Resolution V. freq (Hz)
31.469 640x350 70.086
31.469 720x400 70.086
31.469 640x480 59.940
35.000 640x480 67.000
37.500 640x480 75.000
35.156 800x600 56.250
37.879 800x600 60.317
46.875 800x600 75.000
48.363 1024x768 60.004
60.023 1024x768 75.029
63.981 1280x1024 60.020
79.976 1280x1024 75.025
55.469 1440x900 59.901
55.935 1440x900 59.887
70.635 1440x900 74.984
66.587 1920x1080 60.000
(reduce blinking)
65.290 1680x1050 60.000
64.674 1680x1050 60.000
Power Management Definition
VESA
Mode
Video H-sync V-sync Power
Used
LED color
Active ON Yes Yes <16.6W
(typ.)
<29W
(max.)
Green
Sleep OFF No No <0.8W
(typ.)
Amber
Switch Off OFF - - <0.5W
(typ.)
OFF
This monitor is ENERGY STAR® compliant. As an ENERGY STAR®
Partner, we have determined that this product meets the ENERGY STAR®
guidelines for energy efficiency.
Note
This data is subject to change without notice.
The following setup is used to measure power
consumption on this monitor.
Native resolution: 1366 x 768
Contrast: 50%
Brightness: 250 nits
Color temperature: 6500k with full white pattern
Audio (Off)
21
5 Regulatory Information
Lead-free Product
Lead free display promotes
environmentally sound recovery and
disposal of waste from electrical and
electronic equipment. Toxic substances
like Lead has been eliminated and compliance
with European community’s stringent RoHs
directive mandating restrictions on hazardous
substances in electrical and electronic equipment
have been adhered to in order to make Philips
monitors safe to use throughout its life cycle.
TCO Displays 5.0 Information
Congratulations,
Your display is designed for both
you and the planet!
This display carries the TCO
Certified label. This ensures that
the display is designed for minimal impact on the
climate and natural environment, while offering
all the performance expected from top of the
line electronic products. TCO Certified is a third
party verified program, where every product
model is tested by an accredited independent
test laboratory. TCO Certified represents one of
the toughest certifications for displays worldwide.
Some of the Usability features of the TCO
Displays 5.0 requirements:
Visual Ergonomics
Good visual ergonomics in order to improve the
working environment for the user and to reduce
sight and strain problems. Important parameters
are:
•Lightlevelswithoutcolortint,Uniformcolor
andluminance,Widecolorgamut
• Calibratedcolortemperatureandgamma
curve
• Wideluminancelevel,Darkblacklevels,Low
motion blur
Electrical Safety
• Productfulfillsrigoroussafetystandards
Emissions
• Lowalternatingelectricandmagneticfields
emissions
• Lowacousticnoiseemissions
Some of the Environmental features of the
TCO Displays 5.0 requirements:
• Thebrandownerdemonstratescorporate
social responsibility and has a certified
environmental management system (EMAS or
ISO 14001)
• Verylowenergyconsumptionbothinon-and
standby mode
• Restrictionsonchlorinatedandbrominated
flame retardants, plasticizer and polymers
• Restrictionsonheavymetalssuchascadmium,
mercury and lead (RoHS compliance)
EPEAT
(www.epeat.net)
“The EPEAT (Electronic Product
Environmental Assessment Tool)
program evaluates computer
desktops, laptops, and monitors
based on 51 environmental criteria
developed through an extensive stakeholder
consensus process supported by US EPA.
EPEAT system helps purchasers in the public
and private sectors evaluate, compare and select
desktop computers, notebooks and monitors
based on their environmental attributes. EPEAT
also provides a clear and consistent set of
performance criteria for the design of products,
and provides an opportunity for manufacturers to
secure market recognition for efforts to reduce
the environmental impact of its products.”
22
Benefits of EPEAT
Reduce use of primary materials
Reduce use of toxic materials
Avoid the disposal of hazardous waste EPEAT’S
requirement that all registered products meet
ENERGY STAR’s energy efficiency specifications,
means that these products will consume less
energy throughout their life.
CE Declaration of Conformity
This product is in conformity with the following
standards
• EN60950-1:2006(Safetyrequirementof
Information Technology Equipment)
• EN55022:2006(RadioDisturbance
requirement of Information Technology
Equipment)
• EN55024:1998+A1:2001+A2:2003
(Immunity requirement of Information
Technology Equipment)
• EN61000-3-2:2006(LimitsforHarmonic
Current Emission)
• EN61000-3-3:1995+A1:2001+A2:2005
(Limitation of Voltage Fluctuation and Flicker)
following provisions of directives applicable
• 2006/95/EC(LowVoltageDirective)
• 2004/108/EC(EMCDirective)
• 2005/32/EC(EuPDirective,ECNo.
1275/2008 mplementing Directive for
Standby and Off mode power consumption)
and is produced by a manufacturing
organization on ISO9000 level.
The product also comply with the following
standards
• ISO9241-307:2008(Ergonomicrequirement,
Analysis and compliance test methods for
electronic visual displays)
• GSEK1-2000:2009(GSmarkrequirement)
• prEN50279:1998(LowFrequencyElectric
and Magnetic fields for Visual Display)
• MPR-II(MPR:1990:8/1990:10LowFrequency
Electric and Magnetic fields)
• TCODisplays5.0(Requirementfor
Environment Labeling of Ergonomics,
Energy, Ecology and Emission, TCO: Swedish
Confederation of Professional Employees)
for TCO versions
This monitor is equipped with a function for saving
energy which supports the VESA Display Power
Management (DPM) standard. This means that the
monitor must be connected to a computer which
supports VESA DPM. Time settings are adjusted
from the system unit by software.
VESA State LED Indicator Power
Consumption
Normal
operation ON (Active) Green <16.6W(typ.)
Power Saving
Alternative 2
One step
Sleep
Switch Off
Amber
OFF
<0.8W(typ.)
<0.5W(typ.)
As an ENERGY STAR® Partner,
we have determined that this
product meets the ENERGY STAR®
guidelines for energy efficiency.
Note
Werecommendyouswitchoffthemonitorwhen
it is not in use for a long time.
23
Federal Communications Commission (FCC)
Notice (U.S. Only)
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates, uses
and can radiate radio frequency energy and,
if not installed and used in accordance with
the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user
is encouraged to try to correct the
interference by one or more of the following
measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweenthe
equipment and receiver.
• Connecttheequipmentintoanoutleton
a circuit different from that to which the
receiver is connected.
• Consultthedealeroranexperiencedradio/
TV technician for help.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority
to operate the equipment.
Use only RF shielded cable that was supplied with
the monitor when connecting this monitor to a
computer device.
To prevent damage which may result in fire or
shock hazard, do not expose this appliance to rain
or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS
ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.
FCC Declaration of Conformity
Declaration of Conformity for Products Marked
with FCC Logo,
United States Only
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
24
Commission Federale de la Communication
(FCC Declaration)
Cet équipement a été testé et déclaré
conforme auxlimites des appareils
numériques de class B,aux termes de
l'article 15 Des règles de la FCC. Ces limites
sont conçues de façon à fourir une
protection raisonnable contre les
interférences nuisibles dans le cadre
d'une installation résidentielle.
CET appareil produit, utilise et peut émettre
des hyperfréquences qui, si l'appareil
n'est pas installé et utilisé selon les consignes
données, peuvent causer des interférences
nuisibles aux communications radio.
Cependant, rien ne peut garantir l'absence
d'interférences dans le cadre d'une
installation particulière. Si cet appareil est la
cause d'interférences nuisibles pour la
réception des signaux de radio ou de
télévision, ce qui peut être décelé en fermant
l'équipement, puis en le remettant en
fonction, l'utilisateur pourrait essayer de
corriger la situation en prenant les mesures
suivantes:
• Réorienteroudéplacerl'antennede
réception.
• Augmenterladistanceentrel'équipementet
le récepteur.
• Brancherl'équipementsurunautrecircuit
que celui utilisé par le récepteur.
• Demanderl'aidedumarchandoud'un
technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu
l'approbation des services compétents en
matière de conformité est susceptible
d'interdire à l'utilisateur l'usage du présent
équipement.
N'utiliser que des câbles RF armés pour les
connections avec des ordinateurs ou
périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.
EN 55022 Compliance (Czech Republic Only)
25
Polish Center for Testing and Certification
Notice
The equipment should draw power from a socket
with an attached protection circuit (a three-
prong socket). All equipment that works together
(computer, monitor, printer, and so on) should
have the same power supply source.
The phasing conductor of the room's electrical
installation should have a reserve short-circuit
protection device in the form of a fuse with a
nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the
power supply cable must be removed from the
power supply socket, which should be located
near the equipment and easily accessible.
A protection mark "B" confirms that the
equipment is in compliance with the protection
usage requirements of standards PN-93/T-42107
and PN-89/E-06251.
BSMI Notice (Taiwan Only)
North Europe (Nordic Countries) Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU
STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT
NETLEDNINGENS STIK OG STIKKONTAKT ER
NEMT TILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO
VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ
DU PA S SE PÅ AT KONTAKTENE F OR
STØMTILFØRSEL ER LETTE Å NÅ.
26
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den
in der "Verordnung über den Schutz vor Schäden
durch Röntgenstrahlen" festgelegten Vorschriften.
Auf der Rückwand des Gerätes befindet sich
ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da die Vorschriften über
dieBauartvonStörstrahlernnachAnlageIII¤5
Abs. 4 der Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung
gefordertenWertenentspricht,istdaraufzu
achten, daß
1. Reparaturen nur durch Fachpersonal
durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine
bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen,
die Grundfarben Blau und Rot nicht auf dunklem
Untergrund zu verwenden (schlechte Lesbarkeit
und erhöhte Augenbelastung bei zu geringem
Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach
DIN 45 635 beträgt 70dB (A) oder weniger.
ACHTUNG: BEIM AUFSTELLEN
DIESES GERÄTES DARAUF
ACHTEN, DAß NETZSTECKER UND
NETZKABELANSCHLUß LEICHT
ZUGÄNGLICH SIND.
China RoHS
The People's Republic of China released a
regulation called "Management Methods for
Controlling Pollution by Electronic Information
Products" or commonly referred to as China
RoHS. All products including CRT and LCD
monitor which are produced and sold for China
market have to meet China RoHS request.
环保使用期限
此标识指期限(十年),电子信息产品中含有的
有毒有害物质或元素在正常使用的条件下不
会发生外泄或突变, 电子信息产品用户使用该
电子信息产品不会对环境造成严重污染或对
其人身、 财产造成严重损害的期限．
27
6Customer care and warranty
Customer Care & Warranty
PLEASE SELECT YOUR COUNTRY/AREA
TO REVIEW DETAILS OF YOUR WARRANTY
COVERAGE
WESTERN EUROPE
Austria / Belgium / Denmark / France /
Germany / Greece / Finland / Ireland / Italy /
Luxembourg / the Netherlands / Norway /
Portugal / Sweden / Switzerland / Spain /
United Kingdom / Poland
EASTERN EUROPE
Czech Republic / Hungary / Russia / Slovakia /
Slovenia / Turkey
LATIN AMERICA
Argentina / Brasil
NORTH AMERICA
Canada / USA
PACIFIC
Australia / New Zealand
ASIA
China / Hong Kong / India / Indonesia / Korea /
Malaysia / Pakistan / Philippines / Singapore /
Taiwan / Thailand / Vietnam
AFRICA
South Africa
MIDDLE EAST
United Arab Emirates
29
F1rst Choice Contact Information
Country Code Telephone number Tariff
Austria +43 0810 000206 €0.07
Belgium +32 078 250851 €0.06
Denmark +45 3525 8761 Local call tariff
Finland +358 840 320 041 €0.08
Luxembourg +352 26 84 30 00 Local call tariff
The Netherlands +31 0900 0400 063 €0.10
Norway +47 2270 8250 Local call tariff
Poland +48 0223491505 Local call tariff
Portugal +351 2 1359 1440 Local call tariff
Spain +34 902 888 785 €0.10
Sweden +46 08 632 0016 Local call tariff
Switzerland +41 02 2310 2116 Local call tariff
United Kingdom +44 0207 949 0069 Local call tariff
31
Consumer Information Centers
Argentina / Australia / Brasil / Canada /
New Zealand / Belarus / Bulgaria / Croatia /
Czech Republic / Estonia / United Arab Emirates /
Hong Kong / Hungary / India / Indonesia /
Israel / Latvia / Lithuania / Malaysia /
Middle East + North Africa / New Zealand /
Pakistan / Romania / Russia /
Serbia & Montenegro / Singapore / Slovakia /
Slovenia / South Africa / South Korea / Taiwan /
Philippines / Thailand / Turkey / Ukraine /
Vietnam
Eastern Europe
BELARUS Technic al Center of JV IBA
M. Bogdanovich str. 155
BY - 220040 Minsk
Tel: +375 17 217 33 86
BELARUS
Service.BY
Petrus Brovky st. 19 – 101-B
220072, Minsk
Belarus
BULGARIA
LAN Service
140, Mimi Balkanska Str.
Office center Translog
1540 Sofia, Bulgaria
Tel: +359 2 960 2360
www.lan-service.bg
CZECH REPUBLIC
General Consumer Information Center
800 142100
Xpectrum
Lu.ná 591/4
CZ - 160 00 Praha 6 Tel: 800 100 697 or 220 121
435
Email:info@xpectrum.cz
www.xpectrum.cz
CROATIA
Renoprom d.o.o.
Ljubljanska 4,
Sv. Nedjelja,10431
Croatia
Tel: +385 1 333 0974
ESTONIA
FUJITSU SERVICES OU
Akadeemia tee 21G
EE-12618 Tallinn
Tel: +372 6519900
www.ee.invia.fujitsu.com
HUNGARY
Serware Szerviz
Vizimolnár u. 2-4
HU - 1031 Budapest
Tel: +36 1 2426331
Email: inbox@serware.hu
www.serware.hu
HUNGARY
Profi Service Center Ltd.
123 Kulso-Vaci Street,
H-1044 Budapest ( Europe Center )
Hungary
Tel: +36 1 814 8080
m.andras@psc.hu
LATVIA
ServiceNet LV
Jelgavas iela 36
LV - 1055 Riga,
Tel: +371 7460399
Email: serviss@servicenet.lv
LITHUANIA
ServiceNet LT
Gaiziunu G. 3
LT - 3009 KAUNAS
Tel: +370 7400088
Email: servisas@servicenet.lt
www.servicenet.lt
32
ROMANIA
Blue Ridge Int'l Computers SRL
115, Mihai Eminescu St., Sector 2
RO - 020074 Bucharest
Tel: +40 21 2101969
SERBIA & MONTENEGRO
Kim Tec d.o.o.
Viline vode bb, Slobodna zona
Beograd L12/3
11000 Belgrade
Serbia
Tel. +381 11 20 70 684
SLOVAKIA
General Consumer Information Center
0800004551
Datalan Servisne Stredisko
Puchovska 8
SK - 831 06 Bratislava
Tel: +421 2 49207155
Email: servis@datalan.sk
SLOVENIA
PC HAND
Brezovce 10
SI - 1236 Trzin
Tel: +386 1 530 08 24
Email: servis@pchand.si
RUSSIA
CPS
18, Shelepihinskaya nab.
123290 Moscow
Russia
Tel. +7(495)797 3434
Profservice:
14A -3, 2Karacharovskaya str,
109202, Moscow ,
Russia
Tel. +7(095)170-5401
TURKEY
Türk Philips Ticaret A.S.
Yukari Dudullu Org.San.Bolgesi
2.Cadde No:22
34776-Umraniye/Istanbul
Tel: (0800)-261 33 02
UKRAINE
Comel
Shevchenko street 32
UA - 49030 Dnepropetrovsk
Tel: +380 562320045
www.csp-comel.com LLC Topaz Company
Topaz-Service Company,
Mishina str. 3,
Kiev
Ukraine-03151
Tel: +38 044 245 73 31
Latin America
ARGENTINA
Azopardo 1480.
(C1107ADZ) Cdad. de Buenos Aires
Tel: 0800 3330 856
Email: CIC.monitores@Philips.com
BRASIL
Alameda Raja Gabaglia, 188 - 10°Andar - V.
Olímpia - S. Paulo/SP - CEP 04551-090 -
Brasil
Tel: 0800-7254101
Email: CIC.monitores@Philips.com
Pacific
AUSTRALIA
Company:AGOSNETWORKPTYLTD
Address:4/5DursleyRoad,Yenorra,NSW2161,
Australia
Tel: 1300 360 386
Fax: +61-2-80808147
Email: philips@agos.com.au
Service hours: Mon.~Fri. 8:00am-7:30pm
33
NEW ZEALAND
Company: Visual Group Ltd.
Address:28WallsRdPenroseAuckland
Phone: 0800 657447
Fax: 09 5809607
E-mail: vai.ravindran@visualgroup.co.nz
Service Hours: Mon.~Fri. 8:30am~5:30pm
Asia
HONG KONG/Macau
Company Name: PHK Service Limited
Address: Flat A, 10/F., Pak Sun Building, 103 - 107
WoYiHopRoad,KwaiChung,NewTerritories,
Hong Kong
Tel.: (852) 2610-6908 / (852) 2610-6929 for Hong
Kong and (853) 2856-2277 for Macau
Fax: (852) 2485 3574 for Hong Kong and (853)
2856 1498 for Macau
E-mail: enquiry@phkservice.com.hk
Service Hours: Mon.~Sat. 09:00am~06:00pm
India
Company: REDINGTON INDIA LTD
Address: SPL Guindy House, 95 Mount Road,
Chennai 600032, India
Tel: +9144-42243352/353
E-mail: aftersales@in.aocmonitor.com
Service hours: Mon.~Fri. 9:00AM~5:30PM; Sat.
9:00AM~1:00PM
Indonesia
Company Name: PT. Gadingsari elektronika Prima
Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F,
Pondok Pinang. Jakarta
Tel: 021-750909053, 021-750909056
Fax: 021-7510982
E-mail: gepta@cbn.net.id
Service hours: Mon.~Fri. 8:30am~4:30pm;
Sat. 8:30am~2:00pm
Additional service points:
1. Philips Building Jl. Buncit Raya Kav 99. Jakarta
Selatan.
Phone: 021-7940040, ext 1722/1724,
98249295, 70980942
2. Jl. Tanah Abang 1 no 12S. Jakarta Pusat.
Phone: 021-3455150, 34835453
3. Rukan City Home no H31, Gading Square.
Jl. Bulevar Barat. Kelapa Gading. Jakarta
Utara.
Phone: 021-45870601, 98131424
South Korea
Company: PCS One Korea Ltd.
Address: 112-2, Banpo-dong, Seocho-ku, Seoul,
137-040, Korea
Call Center Tel: 080-600-6600
Tel: 82 2 591 1528
Fax: 82 2 595 9688
E-mail: cic_korea@philips.com
Service hours: Mon.~Fri. 9:00AM~ 6:00PM; Sat.
9:00AM~1:00PM
Malaysia
Company: After Market Solutions (CE) Sdn Bhd
Address: Lot 6. Jalan 225/51A, 46100 Petaling Jaya,
Selangor DE, Malaysia.
Phone: 603 7953 3370
Philips Info Line: 1-800-880-180
Fax: 603 7953 3338
E-mail: pceinfo.my@philips.com
Service Hours: Mon.~Fri. 8:15am~5:15pm; Sat.
9:00am~1:00pm
Pakistan
Philips Consumer Service
Address: Mubarak manzil, 39, Garden Road, Saddar,
Karachi-74400
Tel: (9221) 2737411-16
Fax: (9221) 2721167
E-mail: care@philips.com
Website:www.philips.com.p
34
Singapore
Company: Philips Electronics Singapore Pte Ltd
(Philips Consumer Care Center)
Address: 620A Lorong 1 Toa Payoh, TP4 Building
Level 1, Singapore 319762
Tel: (65) 6882 3999
Fax: (65) 62508037
E-mail: consumer.care.sg@philips.com
Service hours: Mon.~Fri. 9:00am~6:00pm; Sat.
9:00am~1:00pm
Taiwan
Company: FETEC.CO
Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing
Rd, Lu Chu Hs, Taoyuan, Taiwan R.O.C 33800
Consumer Care: 0800-231-099
Tel: (03)2120336
Fax: (03)3129184
E-mail: knlin08@xuite.net
Service hours: Mon.~Fri. 8:30am~7:00pm
Thailand
Company: Axis Computer System Co., Ltd.
Address: 1421 Soi Lardprao 94, Srivara Town In
TownSoi3Road,Wangthonglang,Bangkok10310
Thailand
Tel: (662) 934-5498
Fax: (662) 934-5499
E-mail: axis5@axiscomputer.co.th
Service Hours: Mon.~Fri. 08:30am~05:30pm
Glee Electronics Inc
Contact nos. (632) 636-3636 / 7064028 to 29
Fax no. (632) 7064026
Receiving Centers
NEO CARE - Megamall
4th Level Cyberzone, Building B,
SM Megamall, Mandaluyong City
NEO CARE - SM North EDSA
4th Level Cyberzone, Annex Bldg.
SM City North EDSA, Quezon City
441-1610
MDR Microware Sales Inc.
Cebu Branch
N. Escario corner Clavano St., Cebu City Phils.
# 255-4415/ 255-3242/253-9361/4124864 to 67
Sun # 0922-8210045 to 46
Davao Office:
C. Arellano St., Davao City 8000
082- 225-3021/225-3022
Sun# 0922-8210015
CDO Office:
1445 Corrales Ext.,CDO City
088-856-8540/856-8541
Sun # 0922-8210080
Iloilo Office:
C. Lim Comp., Gomez St., Iloilo City
# 033 338-4159/ 033 508-3741
Sun # 0922-8808850
Africa
SOUTH AFRICA
Company name: Sylvara Technologies Pty Ltd
Address: Ho Address Palm Springs Centre
Christoffel Road Van Riebeeck Park Kempton Park,
South Africa
Tel: +27878084456
Fax: +2711 391 1060
E-mail: customercare@philipssupport.co.za
Service hours: Mon.~ Fri. 08:00am~05:00pm
Middle East
Middle East + North Africa
Company: AL SHAHD COMPUTER L.L.C
Address: P.O.BOX: 29024, DUBAI, UNITED ARAB
EMIRATES
TEL: 00971 4 2276525
FAX: 00971 4 2276242
E-mail: shahd52@eim.ae
Service hours: Sat.~Thur. 9:00am~1:00pm &
4:00pm- 8:00pm
39
7.1 Troubleshooting
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact Philips
customer service representative.
Common Problems
No Picture (Power LED not lit)
• Makesurethepowercordispluggedinto
the power outlet and into the back of the
monitor.
• First,ensurethatthepowerbuttononthe
front of the monitor is in the OFF position,
then press it to the ON position.
No Picture (Power LED is Green)
• Makesurethecomputeristurnedon.
• Makesurethesignalcableisproperly
connected to your computer.
• makesurethemonitorcablehasnobent
pins on the connect side. If yes, repair or
replace the cable.
• TheEnergySavingfeaturemaybeactivated
Screen says
• Makesurethemonitorcableisproperly
connected to your computer. (Also refer to
the Quick Set-Up Guide).
• Checktoseeifthemonitorcablehasbent
pins.
• Makesurethecomputeristurnedon.
AUTO button doesn't function
• Theautofunctionisapplicableonlyin
VGA- Analog mode. If the result is not
satisfactory, you can do manual adjustments
via the OSD menu.
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
Visible signs of smoke or sparks
• Donotperformanytroubleshootingsteps
• Disconnectthemonitorfrommainspower
source immediately for safety
• ContactwithPhilipscustomerservice
representative immediately.
Imaging Problems
Image is not centered
• Adjusttheimagepositionusingthe“Auto”
function in OSD Main Controls.
• AdjusttheimagepositionusingthePhase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image vibrates on the screen
• Checkthatthesignalcableisproperlysecurely
connected to the graphics board or PC.
Vertical flicker appears
• Adjusttheimageusingthe“Auto”function
in OSD Main Controls.
• EliminatetheverticalbarsusingthePhase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
7 Troubleshooting & FAQs
40
Horizontal flicker appears
• Adjusttheimageusingthe“Auto”function
in OSD Main Controls.
• EliminatetheverticalbarsusingthePhase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image appears blurred, indistinct or too dark
• Adjustthecontrastandbrightnesson
On-Screen Display.
An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.
• Uninterrupteddisplayofstillorstaticimages
over an extended period may cause " burn
in", also known as "after-imaging " or "ghost
imaging", on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a well-known
phenomenon in LCD panel technology. In
most cases, the "burned in" or "after-imaging"
or "ghost imaging" will disappear gradually
over a period of time after the power has
been switched off.
• Alwaysactivateamovingscreensaver
program when you leave your monitor
unattended.
• Alwaysactivateaperiodicscreenrefresh
application if your LCD monitor will display
unchanging static content.
• Severe”burn-in”or“after-image”or“ghost
image” symptoms will not disappear and
cannot be repaired. The damage mentioned
above is not covered under your warranty.
Image appears distorted. Text is fuzzy or blurred.
• SetthePC’sdisplayresolutiontothesame
mode as monitor’s recommended screen
native resolution.
Green, red, blue, dark, and white dots appears on
the screen
• Theremainingdotsarenormalcharacteristic
of the liquid crystal used in today’s
technology, Please refer the pixel policy for
more detail.
The "power on" light is too strong and is
disturbing
• Youcanadjust“poweron”lightusingthe
power LED Setup in OSD main Controls.
Audio problem
No sound
• CheckifaudiocableisconnectedtoPCand
monitor correctly.
• Ensureaudioisnotmuted.PressOSD
“Menu”, select “Audio” then “Mute”. Check
it on “Off ” position.
• Press“Volume”inOSDmaincontrolto
adjust the volume.
For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.
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7.2 SmartControl Lite FAQs
Q1. I change the monitor on a PC to a
different one and the SmartControl
Lite becomes un-usable, what do I
do?
Ans.: Restart your PC and see if SmartControl
Lite can work. Otherwise, you will
need to remove and re-install SmartControl
Lite to ensure proper driver is installed.
Q2. The SmartControl Lite functions
worked well before, but it does not work
anymore, what can I do?
Ans.: If the following actions were executed,
the monitor driver may need to be
re-installed.
• Changed video graphic adapter to another
one
• Updated video driver
• Activities on OS, such as service pack or
patch
• RunWindowsUpdateandupdated
monitor and/or video driver
• Windowswasbootedwiththemonitor
power off or disconnected.
To find out, please right click My
Computer and click on Properties-
>Hardware-> Device Manager.
If you see "Plug and Play Monitor"
shows under Monitor, then you need to
re-install. Simply remove SmartControl
Lite and re-install it.
Q3. After installing SmartControl Lite,
when clicking on SmartControl Lite
tab, nothing shows up after a while or a
failure message shows, what happened?
Ans.: It might be your graphic adaptor is not
compatible with the SmartControl
Lite. If your graphic adaptor is one
of the above mentioned brands, try to
download the most updated graphic adaptor
driver from corresponding companies’ web
site.
Install the driver. Remove SmartControl
Lite, and re-install it once more.
If it is still not working, we are sorry that
the graphic adaptor is not supported. Please
visit Philips website and check if an updated
SmartControl Lite driver is available.
Q4. When I click on Product Information,
only partial information is shown, what
happened?
Ans.: It might be your graphic card adaptor driver
is not the most updated version which fully
supporting DDC/CI interface. Please try to
download the most updated graphic
adaptor driver from corresponding
companies’ web site. Install the driver.
Remove SmartControl Lite and
re-install it once more.
Q5. I forgot my PIN for Theft Deterrence
Function. How can I do?
Ans.: Philips Service center has a right to ask for
legitimate identification and authorization, in
order to establish ownership of the monitor.
42
7.3 General FAQs
Q1: When I install my monitor what should I
do if the screen shows 'Cannot display this
video mode'?
Ans.: Recommended resolution for Philips 18.5":
1366 x 768 @60Hz.
• Unplug all cables, then connect your PC to
the monitor that you used previously.
• IntheWindowsStartMenu,selectSettings/
ControlPanel.IntheControlPanelWindow,
select the Display icon. Inside the Display
Control Panel, select the 'Settings' tab.
Under the setting tab, in box labeled
'desktop area', move the sidebar to
1366 x 768 pixels (18.5").
• Open 'Advanced Properties' and set the
Refresh Rate to 60Hz, then click OK.
• Restart your computer and repeat step
2 and 3 to verify that your PC is set at
1366 x 768@60Hz (18.5").
• Shut down your computer, disconnect your
old monitor and reconnect your Philips
LCD monitor.
• Turn on your monitor and then turn on
your PC.
Q2: What does the recommended refresh
rate for LCD monitor?
Ans.: Recommended refresh rate in LCD
monitors is 60Hz, In case of any disturbance
on screen, you can set it up to 75Hz to see
if that removes the disturbance.
Q3: What are the .inf and .icm files on the
CD-ROM? How do I install the drivers
(.inf and .icm)?
Ans.: These are the driver files for your monitor.
Follow the instructions in your user manual
to install the drivers. Your computer may
ask you for monitor drivers (.inf and .icm
files) or a driver disk when you first install
your monitor. Follow the instructions to
insert the ( companion CD-ROM) included
in this package. Monitor drivers (.inf and .icm
files) will be installed automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver and monitor
together determine the available resolutions.
You can select the desired resolution under
Windows® Control Panel with the "Display
properties".
Q5: What if I get lost when I am making
monitor adjustments via OSD?
Ans.: Simply press the OK button, then select
'Reset' to recall all of the original factory
settings.
Q6: Is the LCD screen resistant to scratches?
Ans.: In general it is recommended that the panel
surface is not subjected to excessive shocks
and is protected from sharp or blunt
objects.Whenhandlingthemonitor,make
sure that there is no pressure or force
applied to the panel surface side. This may
affect your warranty conditions.
Q7: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft cloth.
For extensive cleaning, please use isopropyl
alcohol. Do not use other solvents such as
ethyl alcohol, ethanol, acetone, hexane, etc.
43
Q8: Can I change the color setting of my
monitor?
Ans.: Yes, you can change your color setting
through OSD control as the following
procedures,
• Press "OK" to show the OSD (On Screen
Display) menu
• Press "Down Arrow" to select the option
"Color" then press "OK" to enter color
setting, there are three settings as below.
1. Color Temperature; The six settings
are 5000K, 6500K, 7500K, 8200K, 9300K
and11500K.Withsettingsinthe5000K
range the panel appears ‘warm,' with a
red-white color tone, while a 11500K
temperature yields ‘cool, blue-white
toning."
2. sRGB; this is a standard setting for
ensuring correct exchange of colors
between different device (e.g. digital
cameras, monitors, printers, scanners,
etc)
3. User Define; the user can choose
his/her preference color setting by
adjusting red, green blue color.
Note:
A measurement of the color of light
radiated by an object while it is being heated.
This measurement is expressed in terms of
absolute scale, (degrees Kelvin). Lower Kevin
temperatures such as 2004K are red; higher
temperatures such as 9300K are blue.
Neutral temperature is white, at 6504K.
Q9: Can the Philips LCD Monitor be mounted
on the wall?
Ans.: Yes. Philips LCD monitors have this optional
feature. Four standard VESA mount holes on
the rear cover allows the user to mount the
Philips monitor on most of the VESA
standardarmsoraccessories.We
recommend you to contact your Philips
sales representative for more information.
Q10: Can I connect my LCD monitor to any PC,
workstation or Mac?
Ans.: Yes. All Philips LCD monitors are fully
compatible with standard PCs, Macs and
workstations. You may need a cable adapter
to connect the monitor to your Mac
system. Please contact your Philips sales
representative for more information.
Q11: Are Philips LCD monitors
Plug-and- Play?
Ans.: Yes, the monitors are Plug-and-Play
compatiblewithWindows7/Vista/XP/NT,
Mac OSX, Linux
Q12: What kind of wide-angle technology
is available?
Ans.: Currently, the IPS type panels offer the
best Contrast Ratio, compared to MVA,
or PVA technologies. TN panels have
improved over the years, but IPS panel still
44
gives superior results over TN panel.
Q13: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost Image in
LCD panels?
Ans.: Uninterrupted display of still or static images
over an extended period may cause
"burn in", also known as "after-imaging" or
"ghost imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging" is a
well-known phenomenon in LCD panel
technology. In most cases, the "burned in" or
"atter-imaging" or "ghost imaging" will
disappear gradually over a period of time
after the power has been switched off.
Always activate a moving screen saver
program when you leave your monitor
unattended.
Always activate a periodic screen refresh
application if your LCD monitor will display
unchanging static content.
Warning
Severe"burn-in" or "after-image" or
"ghost image" symptoms will not disappear
and cannot be repaired. The damage
mentioned above is not covered under your
warranty.
Q14: Why is my Display not showing sharp text,
and is displaying jagged characters?
Ans.: Your LCD monitor works best at its native
resolution of 1366 x 768@60Hz. For best
display please use this resolution.
45
2010 © Koninklijke Philips Electronics N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.
Specifications are subject to change without notice.
Version: M2191VE1T