Philips 221S3LES/00 User Manual
Displayed below is the user manual for 221S3LES/00 by Philips which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
1
www.philips.com/welcome
EN User manual 1
Customer care and warranty 36
Troubleshooting & FAQs 41
221S3
1. Important ................................................1
1.1 Safety precautions and maintenance...1
1.2 Notational Descriptions.............................2
1.3 Disposal of product and packing
material ................................................................3
2. Setting up the monitor.........................4
2.1 Installation...........................................................4
2.2 Operating the monitor ...............................6
2.3 Remove Base Stand and Base.................9
3. Image Optimization.............................11
3.1 SmartImage.....................................................11
3.2 SmartContrast..............................................12
3.3 Philips SmartControl Premium ...........13
3.4 SmartDesktop Guide................................20
4. Technical Specifications......................25
4.1 Resolution & Preset Modes...................29
5. Power Management ............................30
5.1 Automatic PowerSaving...........................30
6. Regulatory Information......................31
7. Customer care and warranty ...........36
7.1 Philips’ Flat Panel Monitors Pixel
Defect Policy..................................................36
7.2 Customer Care & Warranty.................38
8. Troubleshooting & FAQs ...................41
8.1 Troubleshooting ...........................................41
8.2 SmartControl Premium FAQs.............43
8.3 General FAQs ...............................................44
Table of Contents
1
1. Important
This electronic user’s guide is intended for
anyone who uses the Philips monitor. Take time
to read this user manual before you use your
monitor. It contains important information and
notes regarding operating your monitor.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions
and upon presentation of the original invoice
or cash receipt, indicating the date of purchase,
dealer’s name and model and production
number of the product.
1.1 Safety precautions and mainte-
nance
Warnings
Use of controls, adjustments or procedures
other than those specified in this documentation
may result in exposure to shock, electrical
hazards and/or mechanical hazards.
Read and follow these instructions when
connecting and using your computer monitor.
Operation
Risk of electric shock or fire!
Keep the monitor out of direct sunlight
and away from stoves or any other heat
source.
Remove any object that could fall into
ventilation holes or prevent proper cool-
ing of the monitor’s electronics.
Do not block the ventilation holes on the
cabinet.
When positioning the monitor, make
sure the power plug and outlet are easily
accessible.
If turning off the monitor by detaching the
power cable or DC power cord, wait for 6
seconds before attaching the power cable
or DC power cord for normal operation.
Please use approved power cord provided
by Philips all the time. If your power cord
is missing, please contact with your local
service center. (Please refer to Customer
Care Consumer Information Center.)
Do not subject the monitor to severe
vibration or high impact conditions during
operation.
Do not knock or drop the monitor during
operation or transportation.
Maintenance
To protect your monitor from possible
damage, do not put excessive pressure
on the Monitor panel. When moving your
monitor, grasp the frame to lift; do not lift
the monitor by placing your hand or fingers
on the Monitor panel.
Unplug the monitor if you are not going to
use it for an extensive period of time.
Unplug the monitor if you need to clean it
with a slightly damp cloth. The screen may
be wiped with a dry cloth when the power
is off. However, never use organic solvent,
such as, alcohol, or ammonia-based liquids
to clean your monitor.
To avoid the risk of shock or permanent
damage to the set, do not expose the
monitor to dust, rain, water, or excessive
moisture environment.
If your monitor gets wet, wipe it with dry
cloth as soon as possible.
If foreign substance or water gets in
your monitor, please turn the power off
immediately and disconnect the power
cord. Then, remove the foreign substance
or water, and send it to the maintenance
center.
Do not store or use the monitor in
locations exposed to heat, direct sunlight or
extreme cold.
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In order to maintain the best performance
of your monitor and use it for a longer life-
time, please use the monitor in a location
that falls within the following temperature
and humidity ranges.
Temperature: 0-40°C 32-95°F
Humidity: 20-80% RH
IMPORTANT: Always activate a moving
screen saver program when you leave
your monitor unattended. Always activate
a periodic screen refresh application
if your monitor will display unchanging
static content. Uninterrupted display of
still or static images over an extended
period may cause "burn in", also known as
"after-imaging" or "ghost imaging", on your
screen. "Burn-in", "after-imaging", or "ghost
imaging" is a well-known phenomenon in
Monitor panel technology. In most cases,
the "burned in" or "after-imaging" or "ghost
imaging" will disappear gradually over a
period of time after the power has been
switched off.
Warning
Severe” burn-in” or “after-image” or “ghost
image” symptoms will not disappear and cannot
be repaired. The damage mentioned above is
not covered under your warranty.
Service
The casing cover should be opened only
by qualified service personnel.
If there is any need for any document for
repair or integration, please contact with
your local service center. (please refer to
the chapter of "Consumer Information
Center")
For transportation information, please refer
to "Technical Specifications".
Do not leave your monitor in a car/trunk
under direct sun light.
Note
Consult a service technician if the monitor
does not operate normally, or you are not sure
what procedure to take when the operating
instructions given in this manual have been
followed.
1.2 Notational Descriptions
The following subsections describe notational
conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type. These blocks contain notes, cautions
or warnings. They are used as follows:
Note
This icon indicates important information and
tips that help you make better use of your
computer system.
Caution
This icon indicates information that tells you
how to avoid either potential damage to
hardware or loss of data.
Warning
This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such
cases, the specific presentation of the warning is
mandated by the relevant regulatory authority.
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1.3 Disposal of product and packing
material
Waste Electrical and Electronic Equipment -
WEEE
This marking on the product or on its
packaging illustrates that, under European
Directive 2002/96/EC governing used electrical
and electronic appliances, this product may
not be disposed of with normal household
waste. You are responsible for disposal of
this equipment through a designated waste
electrical and electronic equipment collection.
To determine the locations for dropping off
such waste electrical and electronic, contact
your local government office, the waste disposal
organization that serves your household or the
store at which you purchased the product.
Your new monitor contains materials that can
be recycled and reused. Specialized companies
can recycle your product to increase the
amount of reusable materials and to minimize
the amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to make the
packaging easily separable into mono materials.
Please find out about the local regulations on
how to dispose of your old monitor and packing
from your sales representative.
Recycling Information for Customers
Your display is manufactured with high quality
materials and components which can be
recycled and reused.
To learn more about our recycling program
please visit www.philips.com/about/sustainability/
recycling.
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Install base stand
221S3/221S3L
1. Place the monitor face down on a smooth
and soft surface taking care to avoid
scratching or damaging the screen.
2. Hold the monitor base stand with both
hands and firmly insert the base stand into
the base column.
CLICK!
221S3L plus
1. Place the monitor face down a smooth
surface taking care to avoid scratching or
damaging the screen.
2. Hold the monitor base stand with both
hands and firmly insert the base stand into
the base column.
2. Setting up the monitor
2.1 Installation
221S3/221S3L/221S3L plus/221S3L
SEB
Package contents
221S3/221S3L/221S3L plus
221S3/221S3L/221S3L plus
Registeryour product and get support at
www.philips.com/welcome
Quick
Start
VGA (optional)DVI (optional)
221S3
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221S3L SEB
Registeryour product and get support at
www.philips.com/welcome
221S3
Quick
Start
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2. Setting up the monito
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3. Attach the monitor base stand to the base
column then fasten base stand.
Caution
Do not release the height adjustment pin lock
from the base column before the base stand is
firmly fixed.
DON’T
Connecting to your PC
43
2
43
2
1
Kensington anti-thief lock
AC power input
DVI-D input (Available for selected models)
VGA input
Connect to PC
1. Turn off your computer and unplug its
power cord.
2. Connect the VGA or DVI signal cable for
video connection.
3. Connect the DC power input to your
monitor.
4. Plug the power cord of the AC/DC adapter
into a nearby AC power outlet.
5. Turn on your computer and monitor. If the
monitor displays images, the installation is
done.
2. Setting up the monito
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2.2 Operating the monitor
67
5
4213
Front view product description
To access the OSD menu
.
Return to previous OSD level.
Dim down to 60% of brightness
level by one touch
.
To switch monitor’s power ON
and OFF.
To adjust the OSD menu.
To adjust brightness of this
monitor
.
SmartImage. There are 6 modes
to be selected: Office, Photo,
Movie, Game, Economy, Off
/To adjust the OSD menu.
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all
Philips Monitors. It allows an end user to adjust
screen performance or select functions of
the monitors directly through an on-screen
instruction window. A user friendly on screen
display interface is shown as below:
Basic and simple instruction on the control
keys
In the OSD shown above, users can press
buttons at the front bezel of the monitor to
move the cursor, or press OK to confirm the
choice or adjustment.
The OSD Menu
Below is an overall view of the structure of
the On-Screen Display. You can use this as a
reference when you want to work your way
around the different adjustments later on.
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Main menu Sub menu
Auto
Input VGA
DVI
Picture Wide screen, 4:3
0~100
0~100
On, Off
1.8, 2.0, 2.2, 2.4, 2.6
Picture Format
Brightness
Contrast
SmartContrast
Gamma
OSD Settings
0~100
0~100
Off, 1, 2, 3, 4
5, 10, 20, 30, 60
Horizontal
Vertical
Transparency
OSD Time out
Setup
0~100
On, Off
Yes, No
0~100
0, 1, 2, 3, 4
H. Position
V. Position
Power LED
Resolution Notification
Reset
Information
Language English Español, Français, Deutsch, Italiano,
Português, Русский ㅔԧЁ᭛
Color 5000K, 6500K, 7500K, 8200K,
9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
Color Temperature
sRGB
User Define
0~100
0~100
Phase
Clock
Resolution notification
This monitor is designed for optimal
performance at its native resolution, 1920 x
1080 at 60 Hz. When the monitor is powered
on at a different resolution, an alert is displayed
on screen: Use 1920 x 1080 at 60 Hz for best
results.
Display of the native resolution alert can be
switched off from Setup in the OSD (On
Screen Display) menu.
Physical Function
Tilt
Ȑ221S3/221S3L/221S3L
plus/221S3L SEB)
Swivel
-65
65
Ȑ221S3L plus/221S3L SEB)
2
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Pivot
0°
90°
(221S3L SEB)
Height adjustment
70mm
Ȑ221S3L plus)
130mm
Ȑ221S3L SEB)
Note
Remove the height adjustment pin lock before
adjusting the height.
Insert the height adjustment pin lock before
lifting the monitor.
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2.3 Remove Base Stand and Base
Remove the Base Stand
221S3/221S3L
Place the monitor face on a safe surface, release
the stand lock and pull the base stand away
from the base column.
.
221S3L plus
Before you start disassembling the monitor
base, please follow the instructions below to
avoid damage or injury.
1. Extend the monitor base to its maximum
height.
2. Place the monitor face down on a smooth
surface, taking care to avoid scratching or
damaging the screen. Then lift the monitor
stand.
3. Release the lock of base stand then pull the
base stand away from the base column.
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Remove the Base
Condition:
For VESA standard mounting applications.
221S3L plus
1. Remove the 8 screw covers.
.
2. Remove the 4 screws and then remove the
base from the monitor.
221S3L SEB
1. Push the release button.
2. Remove the base from the monitor.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
100mm
100mm
2
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3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that optimize
display for different types of content, dynamically
adjusting brightness, contrast, color and
sharpness in real time. Whether you're working
with text applications, displaying images or
watching a video, Philips SmartImage delivers
great optimized monitor performance.
Why do I need it?
You want a monitor that delivers optimized
display all your favorite types of content,
SmartImage software dynamically adjust
brightness, contrast, color and sharpness in
real time to enhance your monitor viewing
experience.
How does it work?
SmartImage is an exclusive, leading edge Philips
technology that analyzes the content displayed
on your screen. Based on a scenario you select,
SmartImage dynamically enhances the contrast,
color saturation and sharpness of images to
enhance the contents being displayed - all in
real time with the press of a single button.
How to enable SmartImage?
1. Press to launch the SmartImage on
screen display.
2. Keep pressing to toggle between Office,
Photo, Movie, Game, Economy and Off.
3. The SmartImage on screen display will
remain on screen for 5 seconds, or you can
also press "OK" to make confirmation.
4. When SmartImage is enabled, the sRGB
scheme is disabled automatically. To use
sRGB, you need to disable SmartImage
with the button at the front bezel of
your monitor.
Except using key to scroll down, you can also
press buttons to choose and press “OK”
to confirm selection and close the SmartImage
OSD.
There are six modes to select: Office, Photo,
Movie, Game, Economy and Off.
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3. Image Optimization
12
v Office: Enhances text and dampens
brightness to increase readability and
reduce eye strain. This mode significantly
enhances readability and productivity when
you’re working with spreadsheets, PDF files,
scanned articles or other general office
applications.
v Photo: This profile combines color
saturation, dynamic contrast and sharpness
enhancement to display photos and other
images with outstanding clarity in vibrant
colors - all without artifacts and faded
colors.
v Movie: Ramped up luminance, deepened
color saturation, dynamic contrast and
razor sharpness displays every details in
darker areas of your videos without color
washout in brighter areas maintaining a
dynamic natural values for the ultimate
video display.
v Game: Turn on over drive circuit for best
response time, reduce jaggy edges for fast
moving objects on screen, enhance contrast
ratio for bright and dark scheme, this
profile delivers the best gaming experience
for gamers.
v Economy: Under this profile, brightness,
contrast are adjusted and backlighting
finetuned for just right display of everyday
office applications and lower power
consumption.
v Off: No optimization by SmartImage.
3.2 SmartContrast
What is it?
Unique technology that dynamically analyzes
displayed content and automatically optimizes
a Monitor's contrast ratio for maximum visual
clarity and viewing enjoyment, stepping up
backlighting for clearer, crisper and brighter
images or dimming backlighting for clear display
of images on dark backgrounds.
Why do I need it?
You want the very best visual clarity and
viewing comfort for every type of content.
SmartContrast dynamically controls contrast
and adjusts backlighting for clear, crisp, bright
gaming and video images or displays clear,
readable text for office work. By reducing your
monitor's power consumption, you save on
energy costs and extend the lifetime of your
monitor.
How does it work?
When you activate SmartContrast, it will analyse
the content you are displaying in real time to
adjust colors and control backlight intensity. This
function will dynamically enhance contrast for a
great entertainment experience when viewing
videos or playing games.
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3.3 Philips SmartControl Premium
The new SmartControl Premium software
by Phillips allows you to control your monitor
via an easy to use on-screen graphic interface.
Complicated adjustments are a thing of the
past as this user friendly software guides you
through fine-tuning resolution, Color calibration,
Clock/Phase adjustments, RGB White point
adjustment, etc.
Equipped with latest technology in core
algorithm for fast processing and response, this
Windows 7 compliant eye catching animated
Icon based software is ready to enhance your
experience with Philips monitors!
Installation
v Follow the instruction and complete the
installation.
v You can launch after installation is
completed.
v If you want to launch later, you can either
click the shortcut on desktop or toolbar.
First launch -Wizard
The first time after installation of Smart-
Control Premium, it will automatically go
to Wizard for first time launch.
The wizard will guide you through adjust-
ment your monitor performance step by
step.
You can go to Plug-in menu to launch
wizard later on as well.
You can adjust more options without
wizard by Standard pane.
Start with Standard pane
Adjust menu
Adjust Menu allow you to adjust Bright-
ness, Contrast, Focus, Position and Reso-
lution.
You can follow the instruction and do the
adjustment.
Cancel prompts user if you want to cancel
installation.
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Color menu
Color Menu allow you to adjust RGB,
Black Level, White Point, Color Calibra-
tion, and SmartImage (Please refer to
SmartImage section).
You can follow the instruction and do the
adjustment.
Refer to below table for sub-menu item
base on your input.
Example for Color Calibration.
3. Image Optimizatio
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15
1. "Show Me" starts color calibration tutorial.
2. Start - starts the 6-step color calibration
sequence.
3. Quick View loads the before/after images.
4. To return to Color home pane, click the
Cancel button.
5. Enable color calibration - by default is on.
If unchecked, does not allow for color
calibration to happen, dimes out start and
quick view buttons.
6. Must have patent info in calibration screen.
First color Calibration Screen
Previous button is disabled until the sec-
ond color screen.
Next goes to the succeeding target
(6-targets).
Finally go to File > Presets pane.
Cancel closes the UI and returns to the
plug in page.
3. Image Optimization
16
SmartImage
Allows user to change setting for better display
setting based on content.
When Entertainment is set, SmartContrast and
SmartResponse are enabled.
ECO
Theft Deterrence Pane will only be active when
selecting Theft Deterrence Mode from the
drop-down Plug Ins menu.
To enable Theft Deterrence, clicking Enable
Theft Deterrence Mode button brings up the
following screen:
User can enter PIN between 4 and 9 digits
numbers only.
After entering PIN, Accept button takes
user to the pop-up dialog box on the fol-
lowing page.
Minimum minutes set to 5. Slider set to 5
by default.
Does not require the display be attached
to a different host to go into Theft Deter-
rence mode.
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After creating PIN, the Theft Deterrence pane
will indicate Theft Deterrence Enabled and
provide PIN Options button:
Theft Deterrence Enabled is displayed.
Disable Theft Deterrence Mode opens
pane screen on next page.
PIN Options button only available after
user creates PIN, button opens secure
PIN web site.
Options>Preferences - Will only be active
when selecting Preferences from the drop-
down Options menu. On a non-supported
display capable of DDC/CI, only the Help and
Options tabs are available.
Displays current preference settings.
A checked box enables the feature. The
check box is a toggle.
Enable Context Menu on desktop is
checked (On) by default. Enable Context
menu displays SmartControl Premium se-
lections for Select Preset and Tune Display
in the desktop right-click context menu.
Disabled removes SmartControl Premium
from the right click context menu.
Enable Task Tray icon is checked (On) by
default. Enable context menu shows the
task tray menu for SmartControl Pre-
mium. A right click on the task tray icon
displays the menu options for Help, Tech-
nical Support. Check for Update, About,
and Exit. When Enable task tray menu is
disabled, the task tray icon will only display
EXIT.
Run at Startup is checked (On) by default.
When disabled, SmartControl Premium
will not launch at start or be in the task
tray. The only way to launch SmartControl
Premium is either from the desktop short
cut or from the program file. Any preset
set to run at startup will not load when
this box is unchecked (Disabled).
Enable transparency mode (Windows 7,
Vista, XP). Default is 0% Opaque.
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Options>Input - Will only be active when
selecting Input from the drop-down Options
menu. On a non-supported display capable of
DDC/CI, only the Help and Options tabs are
available. All other SmartControl Premium tabs
are not available.
Display the Source instruction pane and
current input source setting.
On single input displays, this pane will not
be visible.
Options>Audio - Will only be active when
selecting Audio from the drop-down Options
menu.
On a non-supported display capable of DDC/
CI, only the Help and Options tabs are available.
Option>Auto Pivot
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Help>User Manual - Will only be active when
selecting User Manual from the drop-down
Help menu. On a non-supported display
capable of DDC/CI, only the Help and Options
tabs are available.
Help>Version - Will only be active when
selecting Version from the drop- down Help
menu. On a non-supported display capable of
DDC/CI, only the Help and Options tabs are
available.
Context Sensitive menu
The Context Sensitive menu is Enabled by
default. If Enable Context Menu has been
checked in the Options>Preferences pane, then
the menu will be visible.
The Context Menu has four entries:
SmartControl Premium - When selected
the About Screen is displayed.
Select Preset - Provides a hierarchical
menu of saved presets for immediate
use. A check mark shows the currently
selected preset. Facoty Preset can also be
called from the drop down menu.
Tune Display - Opens the SmartControl
Premium control panel.
SmartImage - Check current settings, Of-
fice, Photo, Movie, Game, Economy, Off.
Task Tray Menu Enabled
The task tray menu can be displayed by right-
clicking on the SmartControl Premium icon
from the task tray. Left Click will launch the
application.
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The task tray has five entries:
Help - Access to User Manual file: Open
User Manual file using the default browser
window.
Technical Support - displays the tech sup-
port page.
Check for Update - takes the user to PDI
Landing and checks the user’s version
against the most current available.
About - Displays detailed reference infor-
mation: product version, release informa-
tion, and product name.
Exit - Close SmartControl Premium
To run SmartControl Premium again
either select SmartControl Premium
from Program menu, double-click the
desktop PC icon or restart the system.
Task Tray Menu Disabled
When the Task Tray is disabled in the preference
folder, only the EXIT selection is available. To
completely remove SmartControl Premium
from the task tray, disable Run at Startup in
Options>Preferences.
3.4 SmartDesktop Guide
SmartDesktop
SmartDesktop is in SmartControl Premium.
Install SmartControl Premium and select
SmartDesktop from Options.
Align to partition check box will enable
automatic alignment for the window when
dragged into the defined partition.
Select the desired partition by clicking on
the icon. The partition will be applied to
the desktop and the icon will be high-
lighted.
v Identify provides a quick way to view the
grid.
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Drag and Drop Windows
Once the partitions are configured and Align to
partition is selected a window can be dragged
into the region and it will automatically align.
When the window and mouse cursor are within
the region, the region will become highlighted.
Note
If the outline of the region is not visible when
dragging the window, “Show windows contents
while dragging” is disabled. To enable:
1. In Control Panel, click System.
2. Click Advanced system settings (For Vista
& Win7 OS, this is located on the left
sidebar).
3. In Performance section, click Settings.
4. In the box, check Show window contents
while dragging, and click OK.
Other alternative path:
Vista:
Control Panel > Personalization > Window
Color and Appearance > Click "Open Classic
appearance properties for more color options"
> Click "Effects" button > check Show window
contents while dragging.
XP:
Display Properties>Appearance>Effects...>
check Show window contents while dragging.
Win 7:
No other alternative path available.
Title Bar Options
Desktop partition can be accessed from the title
bar of the active window. This provides a quick
and easy way to manage the desktop as well as
sending any window to any partition without
having to drag and drop. Move the cursor into
the active window’s title bar to access the drop
down menu.
Right Click Menu
Right click on the Desktop Partition icon to view
the drop down menu.
Find Windows – In some cases, the user
may have sent multiple windows to the
same partition. Find Windows will show
all open windows and move the selected
window to the forefront.
Desktop Partition – Desktop Partition
shows the current selected partition and
allows the user to quickly change to any of
the partitions shown in the drop down.
3
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Note
If more than one display is attached, the user
can select the targeted display to change the
partition. The highlighted icon represents the
current active partition.
Identify Partition – Displays the outline
grid on the desktop for the current parti-
tion.
Align On/Align Off – Enables/disables the
drag and drop auto align feature.
Exit – Closes Desktop Partition and Dis-
play Tune. To re-initialize, launch Display
Tune from the start menu or short cut on
the desktop.
Left Click Menu
Left click on the Desktop Partition icon to
quickly send the active window to any partition
without having to drag and drop. Releasing the
mouse will send the window to the highlighted
partition.
Task Tray Right Click
The task tray also contains most of the features
supported in the title bar (with the exception of
automatically sending a window to any partition).
3
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Find Windows – In some cases, the user
may have sent multiple windows to the
same partition. Find Windows will show
all open windows and move the selected
window to the forefront.
Desktop Partition – Desktop Partition
shows the current selected partition and
allows the user to quickly change to any of
the partitions shown in the drop down.
Identify Partition – Displays the outline
grid on the desktop for the current parti-
tion.
Align On/Align Off – Enables/disables the
drag and drop auto align feature.
23
SmartDesktop Partition Definitions
Name Description Image
Full Desktop Applies all settings to the entire desktop.
Vertical Assesses the screen resolution and divides the display
into two evenly sized vertical regions.
For 90/270 maintain vertical configuration.
Horizontal Assesses the screen resolution and divides the display
into two evenly sized horizontal regions.
For 90/270 maintain horizontal configuration.
Vertical Triple Assesses the screen resolution and divides the display
into three evenly sized vertical regions.
For 90 Partition 1 horizontal top Partition 2 horizontal
center Partition 3 horizontal bottom.
For 270 Partition 3 horizontal top Partition 2 horizontal
center Partition 1 horizontal bottom.
Vertical Split Left Assesses the screen resolution and divides the display into
two vertical regions, the left hand side is a single region,
the right hand side is split into two evenly sized regions.
For 90 Partition 1 on top Partition 2&3 on bottom.
For 270 Partition 1 on bottom Partition 2&3 on top.
Vertical Split Right Assesses the screen resolution and divides the display
into two vertical regions, the right hand side is a single
region, the left hand side is split into two evenly sized
regions.
For 90 Partition 1&2 on top Partition 3 on bottom.
For 270 Partition 3 on top Partition 1&2 on bottom.
3
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3
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Name Description Image
Horizontal Split Top Assesses the screen resolution and divides the display
into two evenly sized horizontal regions, the top region
is single, the bottom region is spilt into two evenly sized
regions.
For 90 Partition 1 on right side Vertical Partition 2&3 on
left side Vertical.
For 270 Partition 1 on left side Vertical Partition 2&3 on
right side Vertical.
Horizontal Split
Bottom
Assesses the screen resolution and divides the display into
two evenly sized horizontal regions, the bottom region is
single, the top region is spilt into two evenly sized regions.
For 90 Partition 1&2 on right side Vertical Partition 3 on
left side Vertical.
For 270 Partition 1&2 on left side Vertical Partition 3 on
right side Vertical.
Even Split Assesses the screen resolution and divides the display
into four evenly sized regions.
25
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4. Technical Specifications
221S3/221S3L/221S3LPlus/221S3L SEB
Picture/Display
Monitor panel type TFT-LCD
Backlight CCFL (221S3) / LED (221S3L/221S3LPlus/221S3L SEB)
Panel size 21.5" W (54.6 cm)
Aspect ratio 16:9
Pixel Pitch 0.248 x 0.248 mm
Brightness 300 cd/m² (221S3) / 250 cd/m² (221S3L)
SmartContrast 500,000:1 (221S3) / 20,000,000:1 (221S3L/221S3LPlus/221S3L
SEB)
Contrast ratio (typ.) 1000:1
Response time (typical) 5 ms
Optimum Resolution 1920x1080 @ 60Hz
Viewing angle 176° (H) / 160° (V) @ C/R > 5 (221S3)
176° (H) / 170° (V) @ C/R > 5 (221S3L)
Picture Enhancement SmartImage
Display colors 16.7 M
Vertical refresh rate 56Hz -76Hz
Horizontal Frequency 30kHz - 83kHz
sRGB YES
Connectivity
Signal input DVI (digital), VGA (signal)
Input Signal Separate Sync, Sync on Green
Convenience
User Convenience Smartimage/ , Brightness/ , Power On/Off , /back,
Menu (OK)
OSD Languages English, French, German, Italian, Russian, Spanish, Simplified
Chinese, Portuguese
Plug & Play Compatibility DDC/CI, sRGB, Windows 7/Vista/XP, Mac OSX, Linux
Stand
Tilt -5 / +20 (221S3/221S3L/221S3LPlus/221S3L SEB)
Swivel -65/+65 (221S3LPlus CEB base/221S3L SEB)
Height adjustment 70mm (221S3LPlus CEB base) 130mm ( 221S3L SEB base)
26
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221S3L/221S3LPlus/221S3L SEB
Power
On mode 20.1 W (typ.)
On mode (ECO mode) 16.3 W (typ.)
Energy Consumption
(EnergyStar 5.0 test
method)
AC Input Voltage at
100VAC +/-5VAC,
50Hz +/-3Hz
AC Input Voltage at
115VAC +/-5VAC,
60Hz +/-3Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/-3Hz
Normal Operation (typcial) 16.81 W 16.67 W 16.60 W
Sleep (Standby) 0.1 W 0.1 W 0.1 W
Off 0.1 W 0.1 W 0.1 W
Heat Dissipation* AC Input Voltage at
100VAC +/-5VAC,
50Hz +/-3Hz
AC Input Voltage at
115VAC +/-5VAC,
60Hz +/-3Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/-3Hz
Normal Operation 57.37 BTU/hr 56.89 BTU/hr 56.65 +BTU/hr
Sleep (Standby) 0.34 BTU/hr 0.34 BTU/hr 0.34 BTU/hr
Off 0.34 BTU/hr 0.34 BTU/hr 0.34 BTU/hr
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply Build-in, 100-240VAC, 50/60Hz
221S3
On mode 37 W (Typical)
On mode( ECO mode) 19 W (Typical)
Energy Consumption
(EnergyStar 5.0 test
method)
AC Input Voltage at
100VAC +/-5VAC,
50Hz +/-5VAC
AC Input Voltage at
115VAC +/-5VAC,
50Hz +/-5VAC
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/-5VAC
Normal Operation
(Typical)
28.51W 28.50W 28.50W
Sleep (Standby) 0.1 W 0.1 W 0.1 W
Off 0.1 W 0.1 W 0.1 W
Heat Dissipation AC Input Voltage at
100VAC +/-5VAC,
50Hz +/-5VAC
AC Input Voltage at
115VAC +/-5VAC,
50Hz +/-5VAC
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/-5VAC
Normal Operation 97.30 BTU/hr 97.27 BTU/hr 97.27 BTU/hr
Sleep (Standby) 0.34 BTU/hr 0.34 BTU/hr 0.34 BTU/hr
Off 0.34 BTU/hr 0.34 BTU/hr 0.34 BTU/hr
Power LED indicator On mode: White, Standby/Sleep: White(Blinking)
Power Supply Burn-in,100-240VAC,50-60Hz
27
221S3L
Dimension
Product with stand (WxHxD) 507 x 400 x 201 mm
Product without stand
(WxHxD)
507 x 323 x 59 mm
Box dimension (WxHxD) 565 x 461 x 131 mm
Weight
Product with stand 3.85 kg
Product without stand 3.44 kg
Product with packaging 5.18 kg
221S3L (SEB base)
Dimention
Product with stand (WxHxD) 507 x 487 x 220 mm
Product without stand
(WxHxD)
507 x 323 x 59 mm
Box dimension (WxHxD) 565 x 377 x 262 mm
Weight
Product with stand 5.64 kg
Product without stand 3.51 kg
Product with packaging 7.43 kg
221S3L (CEB base)
Dimension
Product with stand (WxHxD) 507 x 400 x 220 mm
Product without stand
(WxHxD)
507 x 323 x 59 mm
Box dimension (WxHxD) 565 x 466 x 175 mm
Weight
Product with stand 4.83 kg
Product without stand 3.46 kg
Product with packaging 6.67 kg
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Operating Condition
Temperature range (operation) 0°C to 40 °C
Temperature range (Non-
operation)
-20°C to 60°C
Relative humidity 20% to 80%
Altitude Operation: + 12,000 ft ( 3,658 m)
Non-operation: + 40,000 ft ( 12,192 m)
MTBF 50,000hrs (221S3) / 30,000hrs (221S3L/221S3LPlus/221S3L SEB)
Environmental
ROHS YES
EPEAT Silver (www.epeat.net)
Packaging 100% recyclable
Specific Substances PVC/BFR Free3 for User Accessible Parts (Excluding Cables and
Adaptors)
Compliance and standards
Regulatory Approvals BSMI, CE Mark, FCC Class B, GOAST, SEMKO, TCO5.1, TUV
Ergo, TUV/GS, UL/cUL
Cabinet
Color Black/Silver
Finish Texture
Note
1. EPEAT Gold or Silver is valid only where Philips registers the product.
Please visit www.epeat.net for registration status in your country.
2. This data is subject to change without notice.
Go to www.philips.com/support to download the latest version of leaflet.
3. This monitor is brominated flame retardant and polyvinyl chloride-free (PVC/BFR Free) for all user
accessible parts (excluding cables and adaptors). Organobromine compounds in the form of flame
retardants must not be used in those portions equal to or greater than 0.09%(900ppm maximum
of Bromine) and organobromine compounds in the form of polyvinyl chloride or polyvinyl chloride
congeners must not be used in those portions equal to or greater than 0.1% (1000ppm maximum of
chlorine).
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29
4.1 Resolution & Preset Modes
Maximum Resolution
1920 x 1080 at 60 Hz (analog input)
1920 x 1080 at 60 Hz (digital input)
Recommended Resolution
1920 x 1080 at 60 Hz (digital input)
H. freq (kHz) Resolution V. freq (Hz)
31.47 720x400 70.09
31.47 640x480 59.94
35.00 640x480 66.67
37.86 640x480 72.81
37.50 640x480 75.00
37.88 800x600 60.32
46.88 800x600 75.00
48.36 1024x768 60.00
60.02 1024x768 75.03
63.89 1280x1024 60.02
79.98 1280x1024 75.03
55.94 1440x900 59.89
70.64 1440x900 74.98
65.29 1680x1050 59.95
67.50 1920x1080 60.00
Note
Please notice that your display works best at
native resolution of 1920 X 1080@60Hz. For
best display quality,please follow this resolution
recommendation.
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30
5. Power Management
5.1 Automatic PowerSaving
If you have VESA DPM compliance display card
or software installed in your PC, the monitor
can automatically reduce its power consumption
when not in use. If an input from a keyboard,
mouse or other input device is detected,
the monitor will 'wake up' automatically. The
following table shows the power consumption
and signaling of this automatic power saving
feature:
221S3L
Power Management Definition
VESA Mode Video H-sync V-sync Power Used LED
color
Active ON Yes Yes < 20.1 W
(typ.) White
Sleep
(Standby) OFF No No < 0.1 W (typ.) White
(blinking)
Switch Off OFF - - < 0.1 W (typ.) OFF
221S3
Power Management Definition
VESA Mode Video H-sync V-sync Power Used LED
color
Active ON Yes Yes < 37 W
(typ.) White
Sleep
(Standby) OFF No No < 0.1 W (typ.) White
(blinking)
Switch Off OFF - - < 0.1 W (typ.) OFF
The following setup is used to measure power
consumption on this monitor.
v Native resolution: 1920 x 1080
v Contrast: 50%
v Brightness: 300 nits (221S3),25O
nits(221S3L)
v Color temperature: 6500k with full white
pattern
Note
This data is subject to change without notice.
5
.
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ower Managemen
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31
6. Regulatory Information
Lead-free Product
Lead free display promotes
environmentally sound recovery
and disposal of waste from electrical
and electronic equipment. Toxic
substances like Lead has been eliminated
and compliance with European community’s
stringent RoHs directive mandating restrictions
on hazardous substances in electrical and
electronic equipment have been adhered to
in order to make Philips monitors safe to use
throughout its life cycle.
Congratulations!
This display is designed for both you and the
planet!
The display you have just purchased
carries the TCO Certified label.
This ensures that your display is
designed, manufactured and tested
according to some of the strictest quality and
environmental requirements in the world. This
makes for a high performance product, designed
with the user in focus that also minimizes
the impact on the climate and our natural
environment.
TCO Certified is a third party verified program,
where every product model is tested by an
accredited impartial test laboratory. TCO
Certified represents one of the toughest
certifications for displays worldwide.
Some of the Usability features of the TCO
Certified for displays:
v Visual ergonomics for good image quality
is tested to ensure top performance and
reduce sight and strain problems. Important
parameters are luminance, contrast,
resolution, black level, gamma curve, colour
and luminance uniformity and colour
rendering
v Products are tested according to rigorous
safety standards at impartial laboratories
v Electric and magnetic fields emissions as
low as normal household background levels
v Low acoustic noise emissions (when
applicable)
Some of the Environmental features of the
TCO Certified for displays:
v The brand owner demonstrates corporate
social responsibility and has a certified
environmental management system (EMAS
or ISO 14001)
v Very low energy consumption both in on-
and standby mode minimize climate impact
v Restrictions on chlorinated and brominated
flame retardants, plasticizers, plastics and
heavy metals such as cadmium, mercury
and lead (RoHS compliance)
v Both product and product packaging is
prepared for recycling
v The brand owner offers take-back options
The requirements can be downloaded from our
web site. The requirements included in this label
have been developed by TCO Development in
co-operation with scientists, experts, users as
well as manufacturers all over the world. Since
the end of the 1980s TCO has been involved
in influencing the development of IT equipment
in a more user-friendly direction. Our labeling
system started with displays in 1992 and is
now requested by users and IT-manufacturers
all over the world. About 50% of all displays
worldwide are TCO certified.
For more information, please visit
www.tcodevelopment.com
TCOFF1058 TCO Document, Ver. 2.1
Technology for you and the planet
6. Regulatory Informatio
n
32
EPEAT
(www.epeat.net)
“The EPEAT (Electronic Product
Environmental Assessment Tool)
program evaluates computer
desktops, laptops, and monitors
based on 51 environmental criteria developed
through an extensive stakeholder consensus
process supported by US EPA.
EPEAT system helps purchasers in the public
and private sectors evaluate, compare and
select desktop computers, notebooks and
monitors based on their environmental
attributes. EPEAT also provides a clear and
consistent set of performance criteria for the
design of products, and provides an opportunity
for manufacturers to secure market recognition
for efforts to reduce the environmental impact
of its products.”
Benefits of EPEAT
Reduce use of primary materials.
Reduce use of toxic materials.
Avoid the disposal of hazardous waste EPEAT’S
requirement that all registered products meet
ENERGY STAR’s energy efficiency specifications,
means that these products will consume less
energy throughout their life.
CE Declaration of Conformity
This product is in conformity with the following
standards:
v EN60950-1:2006 (Safety requirement of
Information Technology Equipment).
v EN55022:2006 (Radio Disturbance
requirement of Information Technology
Equipment).
v EN55024:1998+A1:2001+A2:2003
(Immunity requirement of Information
Technology Equipment).
v EN61000-3-2:2006 (Limits for Harmonic
Current Emission).
v EN61000-3-3:1995+A1:2001+A2:2005
(Limitation of Voltage Fluctuation and
Flicker) following provisions of directives
applicable.
v 2006/95/EC (Low Voltage Directive).
v 2004/108/EC (EMC Directive).
v 2005/32/EC (EuP Directive, EC No.
1275/2008 mplementing Directive
for Standby and Off mode power
consumption) and is produced by a
manufacturing organization on ISO9000
level.
The product also comply with the following
standards.
v ISO9241-307:2008 (Ergonomic
requirement, Analysis and compliance test
methods for electronic visual displays).
v GS EK1-2000:2009 (GS mark requirement).
v prEN50279:1998 (Low Frequency Electric
and Magnetic fields for Visual Display).
v MPR-II (MPR:1990:8/1990:10 Low
Frequency Electric and Magnetic fields).
v TCO Displays 5.1 (Requirement for
Environment Labeling of Ergonomics,
Energy, Ecology and Emission, TCO: Swedish
Confederation of Professional Employees)
for TCO versions.
Energy Star Declaration
(www.energystar.gov)
As an ENERGY STAR® Partner, we
have determined that this product
meets the ENERGY STAR®
guidelines for energy efficiency.
Note
We recommend you switch off the monitor
when it is not in use for a long time.
6
. Regulatory In
f
ormatio
n
33
Federal Communications Commission (FCC)
Notice (U.S. Only)
This equipment has been tested and found
to comply with the limits for a Class B
digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates, uses
and can radiate radio frequency energy
and, if not installed and used in accordance
with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct
the interference by one or more of the
following measures:
v Reorient or relocate the receiving antenna.
v Increase the separation between the
equipment and receiver.
v Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
v Consult the dealer or an experienced
radio/TV technician for help.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority
to operate the equipment.
Use only RF shielded cable that was supplied
with the monitor when connecting this monitor
to a computer device.
To prevent damage which may result in fire or
shock hazard, do not expose this appliance to
rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS
ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.
FCC Declaration of Conformity
Declaration of Conformity for Products Marked
with FCC Logo.
United States Only
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
Commission Federale de la Communication
(FCC Declaration)
Cet équipement a été testé et déclaré
conforme auxlimites des appareils
numériques de class B,aux termes de
l'article 15 Des règles de la FCC. Ces
limites sont conçues de façon à fourir
une protection raisonnable contre les
interférences nuisibles dans le cadre d'une
installation résidentielle.
CET appareil produit, utilise et peut
émettre des hyperfréquences qui, si
l'appareil n'est pas installé et utilisé selon
les consignes données, peuvent causer des
interférences nuisibles aux communications
radio.
Cependant, rien ne peut garantir l'absence
d'interférences dans le cadre d'une
installation particulière. Si cet appareil est
la cause d'interférences nuisibles pour
la réception des signaux de radio ou de
télévision, ce qui peut être décelé en
fermant l'équipement, puis en le remettant
en fonction, l'utilisateur pourrait essayer de
corriger la situation en prenant les mesures
suivantes:
v Réorienter ou déplacer l'antenne de
réception.
v Augmenter la distance entre l'équipement
et le récepteur.
6. Regulatory Informatio
n
34
v Brancher l'équipement sur un autre circuit
que celui utilisé par le récepteur.
v Demander l'aide du marchand ou d'un
technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu
l'approbation des services compétents
en matière de conformité est susceptible
d'interdire à l'utilisateur l'usage du présent
équipement.
N'utiliser que des câbles RF armés pour
les connections avec des ordinateurs ou
périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.
EN 55022 Compliance (Czech Republic Only)
Polish Center for Testing and Certification
Notice
The equipment should draw power from a
socket with an attached protection circuit (a
three-prong socket). All equipment that works
together (computer, monitor, printer, and so on)
should have the same power supply source.
The phasing conductor of the room's electrical
installation should have a reserve short-circuit
protection device in the form of a fuse with a
nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the
power supply cable must be removed from the
power supply socket, which should be located
near the equipment and easily accessible.
A protection mark "B" confirms that the
equipment is in compliance with the protection
usage requirements of standards PN-93/T-42107
and PN-89/E-06251.
6
. Re
g
ulator
y
In
f
ormatio
n
North Europe (Nordic Countries) Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR
DU STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT
NETLEDNINGENS STIK OG STIKKONTAKT
ER NEMT TILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO
VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ
DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
BSMI Notice (Taiwan Only)
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht
den in der "Verordnung über den Schutz vor
Schäden durch Röntgenstrahlen" festgelegten
Vorschriften.
35
Auf der Rückwand des Gerätes befindet sich
ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da die Vorschriften
über die Bauart von Störstrahlern nach Anlage
,,,i$EVGHU5ÜQWJHQYHURUGQXQJHUIâOOWVLQG
Damit Ihr Monitor immer den in der Zulassung
geforderten Werten entspricht, ist darauf zu
achten, daß.
1. Reparaturen nur durch Fachpersonal
durchgeführt werden.
2. Nur original-Ersatzteile verwendet werden.
3. Bei Ersatz der Bildröhre nur eine
bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen,
die Grundfarben Blau und Rot nicht auf
dunklem Untergrund zu verwenden (schlechte
Lesbarkeit und erhöhte Augenbelastung bei zu
geringem Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel
nach DIN 45 635 beträgt 70dB (A) oder
weniger.
ACHTUNG: BEIM AUFSTELLEN
DIESES GERÄTES DARAUF
ACHTEN, DAß NETZSTECKER UND
NETZKABELANSCHLUß LEICHT
ZUGÄNGLICH SIND.
China RoHS
The People's Republic of China released a
regulation called "Management Methods for
Controlling Pollution by Electronic Information
Products" or commonly referred to as China
RoHS. All products including CRT and Monitor
which are produced and sold for China market
have to meet China RoHS request.
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6
. Re
g
ulator
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In
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ormatio
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36
7. Customer care and
warranty
7.1 Philips’ Flat Panel Monitors Pixel
Defect Policy
Philips strives to deliver the highest quality
products. We use some of the industry's most
advanced manufacturing processes and practice
stringent quality control. However, pixel or
sub pixel defects on the TFT Monitor panels
used in flat panel monitors are sometimes
unavoidable. No manufacturer can guarantee
that all panels will be free from pixel defects,
but Philips guarantees that any monitor with an
unacceptable number of defects will be repaired
or replaced under warranty. This notice explains
the different types of pixel defects and defines
acceptable defect levels for each type. In order
to qualify for repair or replacement under
warranty, the number of pixel defects on a TFT
Monitor panel must exceed these acceptable
levels. For example, no more than 0.0004% of
the sub pixels on a monitor may be defective.
Furthermore, Philips sets even higher quality
standards for certain types or combinations
of pixel defects that are more noticeable than
others. This policy is valid worldwide.
Pixels and Sub pixels
A pixel, or picture element, is composed of
three sub pixels in the primary colors of red,
green and blue. Many pixels together form an
image. When all sub pixels of a pixel are lit, the
three colored sub pixels together appear as a
single white pixel. When all are dark, the three
colored sub pixels together appear as a single
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. Customer care and warrant
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black pixel. Other combinations of lit and dark
sub pixels appear as single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen
in different ways. There are two categories of
pixel defects and several types of sub pixel
defects within each category.
Bright Dot Defects
Bright dot defects appear as pixels or sub pixels
that are always lit or 'on'. That is, a bright dot is
a sub-pixel that stands out on the screen when
the monitor displays a dark pattern. There are
the types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Three adjacent lit sub pixels (one white pixel).
37
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Note
A red or blue bright dot must be more than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels
that are always dark or 'off'. That is, a dark dot is
a sub-pixel that stands out on the screen when
the monitor displays a light pattern. These are
the types of black dot defects.
Proximity of Pixel Defects
Because pixel and sub pixels defects of the
same type that are near to one another may be
more noticeable, Philips also specifies tolerances
for the proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement
due to pixel defects during the warranty period,
a TFT Monitor panel in a Philips flat panel
monitor must have pixel or sub pixel defects
exceeding the tolerances listed in the following
tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
2. This monitor is ISO9241-307 compliant (ISO9241-307: Ergonomic requirement,analysis and
compliance test methods for electronic visual displays)
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7.2 Customer Care & Warranty
For warranty coverage information and additional support requirement valid for your region, please visit
www.philips.com/support website for details. You may also contact your local Philips Customer Care
Center number listed below.
Contact Information for WESTERN EUROPE region:
Country ASC Consumer care number Price
Germany Siemens I&S +49 01803 386 853 € 0.09
United Kingdom Invec Scotland +44 0207 949 0069 Local call tariff
Ireland Invec Scotland +353 01 601 1161 Local call tariff
Spain Eatsa Spain +34 902 888 785 € 0.10
Finland A-novo +358 09 2290 1908 Local call tariff
France A-novo +33 082161 1658 € 0.09
Greece Allman Hellas +30 00800 3122 1223 Free of charge
Italy A-novo +39 840 320 041 € 0.08
Netherlands E Care +31 0900 0400 063 € 0.10
Denmark A-novo +45 3525 8761 Local call tariff
Norway A-novo +47 2270 8250 Local call tariff
Sweden A-novo +46 08 632 0016 Local call tariff
Poland Zolter +48 0223491505 Local call tariff
Austria Siemens I&S +43 0810 000206 € 0.07
Belgium E Care +32 078 250851 € 0.06
Luxembourg E Care +352 26 84 30 00 Local call tariff
Portugal Eatsa Spain +351 2 1359 1440 Local call tariff
Switzerland A-novo +41 02 2310 2116 Local call tariff
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Contact Information for CENTRAL AND EASTERN EUROPE region:
Country Call center ASC Consumer care number
BELARUS NA IBA +375 17 217 3386
BULGARIA NA LAN Service +359 2 960 2360
CROATIA NA Renoprom +385 1 333 0974
ESTONIA NA FUJITSU +372 6519900
LATVIA NA “ServiceNet LV” Ltd. +371 7460399
LITHUANIA NA UAB "Servicenet" +370 7400088
ROMANIA NA Blue Ridge Intl. +40 21 2101969
SERBIA &
MONTENEGRO NA Kim Tec d.o.o. +381 11 20 70 684
SLOVENIA NA PC H.and +386 1 530 08 24
UKRAINE NA Comel +380 562320045
NA Topaz-Service Company +38 044 245 73 31
Russia NA CPS +7 (495) 645 6746 (for repair)
NA CEEE Partners +7 (495) 645 3010 (for sales)
Slovakia NA Datalan Service +421 2 49207155
Turkey NA Techpro +90 212 444 4 832
Czech Rep. NA Asupport 800 100 697
Hungary NA Serware +36 1 2426331
NA Profi Service +36 1 814 8080
Contact Information for LATIN AMERICA region:
Country Call center Consumer care number
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Contact Information for China:
China
Consumer care number : 4008 800 008
Contact Information for NORTH AMERICA :
Country Call center ASC Consumer care number
U.S.A. TOS Teleplan (877) 835-1838
Canada Supercom Supercom (800)479-6696
40
Contact Information for APMEA region:
Country Call center ASC Consumer care number
Australia NA AGOS NETWORK PTY LTD 1300 360 386
New Zealand NA Visual Group Ltd. 0800 657447
Hong Kong /
Macau NA Smart Pixels Technology Ltd. Hong Kong:Tel: +852 2619 9639
Macau:Tel: (853)-0800-987
India NA REDINGTON INDIA LTD Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Indonesia NA PT. Gadingsari elektronika
Prima
Tel: 62 21 75909053, 75909056,
7511530
South Korea NA PCS One Korea Ltd. 080-600-6600
Malaysia NA After Market Solutions (CE)
Sdn Bhd 603 7953 3370
Pakistan NA Philips Consumer Service (9221) 2737411-16
Singapore NA
Philips Electronics Singapore
Pte Ltd (Philips Consumer
Care Center)
(65) 6882 3999
Taiwan
PCCW
Teleservices
Taiwan
FETEC.CO 0800-231-099
Thailand NA Axis Computer System Co.,
Ltd. (662) 934-5498
South Africa NA Sylvara Technologies Pty Ltd 086 0000 888
UNITED ARAB
EMIRATES NA AL SHAHD COMPUTER
L.L.C 00971 4 2276525
Israel NA Eastronics LTD 1-800-567000
Vietnam NA FPT Service Informatic
Company Ltd.
+84 8 38248007 Ho Chi Minh City
+84 5113.562666 Danang City
+84 5113.562666 Can tho Province
Philippines NA Glee Electronics, Inc. (02) 633-4533 to 34,
(02) 637-6559 to 60
Sri Lanka NA no distributor and/or service
provider currently
Bangladesh NA Distributor: Computer Source
Ltd (warranty buy-out)
880-2-9141747, 9127592
880-2-8128848 / 52
Nepal NA Distributor: Syakar Co. Ltd
(warranty buy-out) 977-1-4222395
Cambodia NA
Distributor: Neat Technology
Pte Ltd (Singapore) (warranty
buy-out)
855-023-999992
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41
8. Troubleshooting & FAQs
8.1 Troubleshooting
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact
Philips customer service representative.
Common Problems
No Picture (Power LED not lit.)
v Make sure the power cord is plugged into
the power outlet and into the back of the
monitor.
v First, ensure that the power button on the
front of the monitor is in the OFF position,
then press it to the ON position.
No Picture (Power LED is White.)
v Make sure the computer is turned on.
v Make sure the signal cable is properly
connected to your computer.
v Make sure the monitor cable has no bent
pins on the connect side. If yes, repair or
replace the cable.
v The Energy Saving feature may be activated.
Screen says
Attention
Check cable connection
v Make sure the monitor cable is properly
connected to your computer. (Also refer to
the Quick Start Guide).
v Check to see if the monitor cable has bent
pins.
v Make sure the computer is turned on.
AUTO button doesn't function.
v The auto function is applicable only in
VGA-Analog mode. If the result is not
satisfactory, you can do manual adjustments
via the OSD menu.
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Note
The Auto Function is not applicable in DVI-
Digital mode as it is not necessary.
Visible signs of smoke or sparks.
v Do not perform any troubleshooting steps.
v Disconnect the monitor from mains power
source immediately for safety.
v Contact with Philips customer service
representative immediately.
Imaging Problems
Image is not centered.
v Adjust the image position using the “Auto”
function in OSD Main Controls.
v Adjust the image position using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image vibrates on the screen.
v Check that the signal cable is properly
securely connected to the graphics board
or PC.
Vertical flicker appears.
v Adjust the image using the “Auto” function
in OSD Main Controls.
v Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Horizontal flicker appears.
v Adjust the image using the “Auto” function
in OSD Main Controls.
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v Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image appears blurred, indistinct or too dark.
v Adjust the contrast and brightness on
On-Screen Display.
An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.
v Uninterrupted display of still or static
images over an extended period may cause
"burn in", also known as "after-imaging "
or "ghost imaging", on your screen. "Burn-
in", "after-imaging", or "ghost imaging" is a
well-known phenomenon in Monitor panel
technology. In most cases, the "burned in"
or "after-imaging" or "ghost imaging" will
disappear gradually over a period of time
after the power has been switched off.
v Always activate a moving screen saver
program when you leave your monitor
unattended.
v Always activate a periodic screen refresh
application if your Monitor will display
unchanging static content.
v Severe “burn-in” or “after-image” or “ghost
image” symptoms will not disappear and
cannot be repaired. The damage mentioned
above is not covered under your warranty.
Image appears distorted. Text is fuzzy or
blurred.
v Set the PC’s display resolution to the same
mode as monitor’s recommended screen
native resolution.
Green, red, blue, dark, and white dots appears
on the screen.
v The remaining dots are normal
characteristic of the liquid crystal used in
today’s technology, Please refer the pixel
policy for more detail.
The "power on" light is too strong and is
disturbing.
v You can adjust “power on” light using the
power LED Setup in OSD main Controls.
For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.
43
8.2 SmartControl Premium FAQs
Q1. I change the monitor on a PC to a
different one and the SmartControl
Premium becomes un-usable, what do
I do?
Ans.: Restart your PC and see if
SmartControl Premium can work.
Otherwise, you will need to remove
and re-install SmartControl Premium to
ensure proper driver is installed.
Q2. The SmartControl Premium functions
worked well before, but it does not
work anymore, what can I do?
Ans.: If the following actions were executed,
the monitor driver may need to be re-
installed.
v Changed video graphic adapter to another
one
v Updated video driver
v Activities on OS, such as service pack or
patch
v Run Windows Update and updated
monitor and/or video driver
v Windows was booted with the monitor
power off or disconnected.
v To find out, please right click My Computer
and click on Properties->Hardware->
Device Manager.
v If you see "Plug and Play Monitor" shows
under Monitor, then you need to re-install.
Simply remove SmartControl Premium and
re-install it.
Q3. After installing SmartControl Premium,
when clicking on SmartControl
Premium tab, nothing shows up after a
while or a failure message shows, what
happened?
Ans.: It might be your graphic adaptor is not
8
. Troubleshooting & FAQ
s
compatible with the SmartControl
Premium. If your graphic adaptor is one
of the above mentioned brands, try to
download the most updated graphic
adaptor driver from corresponding
companies’ web site. Install the driver.
Remove SmartControl Premium, and
re-install it once more.
If it is still not working, we are sorry that
the graphic adaptor is not supported.
Please visit Philips website and check
if an updated SmartControl Premium
driver is available.
Q4. When I click on Product Information,
only partial information is shown, what
happened?
Ans.: It might be your graphic card adaptor
driver is not the most updated
version which fully supporting DDC/
CI interface. Please try to download
the most updated graphic adaptor
driver from corresponding companies’
web site. Install the driver. Remove
SmartControl Premium and re-install it
once more.
Attention
Theft mode enabled
Q5. I forgot my PIN for Theft Deterrence
Function. How can I do?
Ans.: Philips Service center has a right to
ask for legitimate identification and
authorization, in order to establish
ownership of the monitor.
44
8.3 General FAQs
Q1: When I install my monitor what should
I do if the screen shows 'Cannot
display this video mode'?
Ans.: Recommended resolution for this
monitor: 1920 x 1080 @60Hz.
v Unplug all cables, then connect your PC to
the monitor that you used previously.
v In the Windows Start Menu, select Settings/
Control Panel. In the Control Panel
Window, select the Display icon. Inside the
Display Control Panel, select the 'Settings'
tab. Under the setting tab, in box labeled
'desktop area', move the sidebar to 1920 x
1080 pixels.
v Open 'Advanced Properties' and set the
Refresh Rate to 60Hz, then click OK.
v Restart your computer and repeat step 2
and 3 to verify that your PC is set at 1920
x 1080 @60Hz.
v Shut down your computer, disconnect your
old monitor and reconnect your Philips
Monitor.
v Turn on your monitor and then turn on
your PC.
Q2: What is the recommended refresh
rate for Monitor?
Ans.: Recommended refresh rate in Monitors
is 60Hz, In case of any disturbance on
screen, you can set it up to 75Hz to see
if that removes the disturbance.
Q3: What are the .inf and .icm files on the
CD-ROM? How do I install the drivers
(.inf and .icm)?
Ans.: These are the driver files for your
monitor. Follow the instructions in your
user manual to install the drivers. Your
computer may ask you for monitor
drivers (.inf and .icm files) or a driver
disk when you first install your monitor.
Follow the instructions to insert the (
companion CD-ROM) included in this
package. Monitor drivers (.inf and .icm
files) will be installed automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver and
monitor together determine the
available resolutions. You can select the
desired resolution under Windows®
Control Panel with the "Display
properties".
Q5: What if I get lost when I am making
monitor adjustments via OSD?
Ans.: Simply press the OK button, then select
'Reset' to recall all of the original factory
settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended that
the panel surface is not subjected to
excessive shocks and is protected from
sharp or blunt objects. When handling
the monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may affect your
warranty conditions.
Q7: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft
cloth. For extensive cleaning, please use
isopropyl alcohol. Do not use other
solvents such as ethyl alcohol, ethanol,
acetone, hexane, etc.
Q8: Can I change the color setting of my
monitor?
Ans.: Yes, you can change your color setting
through OSD control as the following
procedures:
v Press "OK" to show the OSD (On
Screen Display) menu
v Press "Down Arrow" to select the
option "Color" then press "OK" to
enter color setting, there are three
settings as below.
8
. Troubleshooting & FAQ
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45
1. Color Temperature; The six settings are
5000K, 6500K, 7500K, 8200K, 9300K and
11500K. With settings in the 5000K range
the panel appears ‘warm,' with a red-white
color tone, while a 11500K temperature
yields ‘cool, blue-white toning."
2. sRGB; this is a standard setting for ensuring
correct exchange of colors between
different device (e.g. digital cameras,
monitors, printers, scanners, etc)
3. User Define; the user can choose his/her
preference color setting by adjusting red,
green blue color.
Note:
A measurement of the color of light radiated
by an object while it is being heated. This
measurement is expressed in terms of
absolute scale, (degrees Kelvin). Lower Kevin
temperatures such as 2004K are red; higher
temperatures such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q9: Can I connect my Monitor to any PC,
workstation or Mac?
Ans.: Yes. All Philips Monitors are fully
compatible with standard PCs, Macs
and workstations. You may need a cable
adapter to connect the monitor to
your Mac system. Please contact your
Philips sales representative for more
information.
Q10: Are Philips Monitors Plug-and- Play?
Ans.: Yes, the monitors are Plug-and-Play
compatible with Windows 7/Vista/XP/
NT, Mac OSX, Linux
Q11: What is Image Sticking, or Image Burn-
in, or After Image, or Ghost Image in
Monitor panels?
Ans.: Uninterrupted display of still or static
images over an extended period
may cause "burn in", also known as
"after-imaging" or "ghost imaging",
on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a well-
known phenomenon in Monitor panel
technology. In most cases, the "burned
in" or "atter-imaging" or "ghost imaging"
will disappear gradually over a period of
time after the power has been switched
off.
Always activate a moving screen saver
program when you leave your monitor
unattended.
Always activate a periodic screen
refresh application if your Monitor will
display unchanging static content.
Warning
Severe"burn-in" or "after-image" or "ghost image"
symptoms will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying jagged
characters?
Ans.: Your Monitor works best at its native
resolution of 1920 x 1080 @60Hz. For
best display please use this resolution.
8
. Troubleshooting & FAQ
s
2011 © Koninklijke Philips Electronics N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.
Specifcations are subject to change without notice.
Version: M3221SE2T