Table of Contents
Philips 221S3UCB/00 User Manual
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Table of Contents
1. Important ................................................1
1.1 Safety precautions and maintenance ...1
1.2 Notational Descriptions .............................2
1.3 Disposal of product and packing
material ................................................................3
2. Setting up the monitor .........................4
2.1 Installation ...........................................................4
2.2 Remove Base Stand and Base .................7
3. USB monitor operation .......................9
3.1 Introduction .......................................................9
3.2 DisplayLink Graphics Software
Installation ...........................................................9
3.3 How to control the display ...................10
4. Technical Specifications ......................15
4.1 Resolution & Preset Modes...................16
5. Regulatory Information ......................17
6. Customer care and warranty ...........22
6.1 Philips’ Flat Panel Monitors Pixel
Defect Policy ..................................................22
6.2 Customer Care & Warranty .................24
7. Troubleshooting & FAQs ...................27
7.1 Troubleshooting ...........................................27
7.2 General FAQs ...............................................28
7.3 USB monitor FAQs ....................................29
1
1. Important
1. Important
This electronic user’s guide is intended for
anyone who uses the Philips monitor. Take time
to read this user manual before you use your
monitor. It contains important information and
notes regarding operating your monitor.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer’s
name and model and production number of the
product.
1.1 Safety precautions and mainte-
nance
Warnings
Use of controls, adjustments or procedures
other than those specified in this documentation
may result in exposure to shock, electrical
hazards and/or mechanical hazards.
Read and follow these instructions when
connecting and using your computer monitor.
Operation
• Please keep the monitor out of direct
sunlight, very strong bright lights and
away from any other heat source. Lengthy
exposure to this type of environment may
result in discoloration and damage to the
monitor.
• Remove any object that could fall into
ventilation holes or prevent proper cooling
of the monitor’s electronics.
• Do not block the ventilation holes on the
cabinet.
• When positioning the monitor, make sure
the power plug and outlet are easily ac-
cessible.
• If turning off the monitor by detaching the
power cable or DC power cord, wait for 6
seconds before attaching the power cable
or DC power cord for normal operation.
• Please use approved power cord provided
by Philips all the time. If your power cord
is missing, please contact with your local
service center. (Please refer to Customer
Care Consumer Information Center)
• Do not subject the monitor to severe
vibration or high impact conditions during
operation.
• Do not knock or drop the monitor during
operation or transportation.
Maintenance
• To protect your monitor from possible
damage, do not put excessive pressure on
the LCD panel. When moving your moni-
tor, grasp the frame to lift; do not lift the
monitor by placing your hand or fingers on
the LCD panel.
• Unplug the monitor if you are not going to
use it for an extensive period of time.
• Unplug the monitor if you need to clean it
with a slightly damp cloth. The screen may
be wiped with a dry cloth when the power
is off. However, never use organic solvent,
such as, alcohol, or ammonia-based liquids
to clean your monitor.
• To avoid the risk of shock or permanent
damage to the set, do not expose the
monitor to dust, rain, water, or excessive
moisture environment.
• If your monitor gets wet, wipe it with dry
cloth as soon as possible.
• If foreign substance or water gets in your
monitor, please turn the power off immedi-
ately and disconnect the power cord. Then,
remove the foreign substance or water, and
send it to the maintenance center.
• Do not store or use the monitor in loca-
tions exposed to heat, direct sunlight or
extreme cold.
• In order to maintain the best performance
of your monitor and use it for a longer life-
time, please use the monitor in a location
that falls within the following temperature
and humidity ranges.
2
1. Important
• Temperature: 0-40°C 32-95°F
• Humidity: 20-80% RH
Important information for Burn-in/Ghost
image
• Always activate a moving screen saver
program when you leave your monitor
unattended. Always activate a periodic
screen refresh application if your moni-
tor will display unchanging static content.
Uninterrupted display of still or static im-
ages over an extended period may cause
“burn in”, also known as “after-imaging” or
“ghost imaging”, on your screen.
• "Burn-in", "after-imaging", or "ghost imag-
ing" is a well-known phenomenon in LCD
panel technology. In most cases, the
“burned in” or “after-imaging” or “ghost
imaging” will disappear gradually over a
period of time after the power has been
switched off.
Warning
Failure to activate a screen saver, or a periodic
screen refresh application may result in severe
“burn-in” or “after-image” or “ghost image”
symptoms will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.
Service
• The casing cover should be opened only
by qualified service personnel.
• If there is any need for any document for
repair or integration, please contact with
your local service center. (please refer to
the chapter of "Consumer Information
Center")
• For transportation information, please
refer to "Technical Specifications".
• Do not leave your monitor in a car/trunk
under direct sun light.
Note
Consult a service technician if the monitor
does not operate normally, or you are not sure
what procedure to take when the operating
instructions given in this manual have been
followed.
1.2 Notational Descriptions
The following subsections describe notational
conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type. These blocks contain notes, cautions
or warnings. They are used as follows:
Note
This icon indicates important information and
tips that help you make better use of your
computer system.
Caution
This icon indicates information that tells you
how to avoid either potential damage to
hardware or loss of data.
Warning
This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such
cases, the specific presentation of the warning is
mandated by the relevant regulatory authority.
3
1. Important
1.3 Disposal of product and packing
material
Waste Electrical and Electronic Equipment-
WEEE
This marking on the product or on its
packaging illustrates that, under European
Directive 2002/96/EC governing used electrical
and electronic appliances, this product may
not be disposed of with normal household
waste. You are responsible for disposal of
this equipment through a designated waste
electrical and electronic equipment collection.
To determine the locations for dropping off
such waste electrical and electronic, contact
your local government office, the waste disposal
organization that serves your household or the
store at which you purchased the product.
Your new monitor contains materials that can
be recycled and reused. Specialized companies
can recycle your product to increase the
amount of reusable materials and to minimize
the amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to make the
packaging easily separable into mono materials.
Please find out about the local regulations on
how to dispose of your old monitor and packing
from your sales representative.
Recycling Information for Customers
Your display is manufactured with high quality
materials and components which can be
recycled and reused.
To learn more about our recycling program
please visit www.philips.com/about/sustainability/
recycling.
4
2. Setting up the monitor
2. Setting up the monitor
2.1 Installation
Package contents
Register your product and get support at
www.philips.com/welcome
Quick
Start
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USB Cable (Y Type)
DisplayLink Driver
Install base stand
1. Place the monitor face down on a soft
and smooth surface to avoid scratching or
damaging the screen.
2. Hold the monitor base stand with both
hands and firmly insert the base stand into
the base column.
3. Attach the monitor base stand to the base
column then fasten base stand.
Caution
Do not release the height adjustment pin lock
from the base column before the base stand is
firmly fixed.
DON’T
5
2. Setting up the monitor
Connecting to your laptop
1
2
2
3
3
1 Kensington anti-theft lock
2 USB connection
3 5V/3A AC to DC adaptor (Optional)
DSA-20PFE-05 FEU 050300
DSA-20PFE-05 FCH 050300
DSA-20PFE-05 FUS 050300
Specification: 100-240VAC, 50/60Hz (Input),
0.7A; 5VDC, 3A (Output)
Manufacturer: DEE VAN ENTERPRISE CO.,
LTD.
Note
Please note that the DisplayLink software has to
be installed in your laptop before you start to
use the USB monitor.
Connect to laptop
1. Install Display link software in your laptop.
2. Connect the supplied USB “Y” cable
between your laptop and monitor. The
single connector side connects to the
Monitor, and the “Y” dual side connector to
the laptop.
3. The USB monitor will be recognized by
the OS, and will automatically turn on after
windows installs the driver.
4. USB monitor is ready to be used as second
monitor
5. Both "Y" connectors should be connected
to the 2xUSB ports of your laptop to
ensure enough stable power is supplied to
the monitor.
Note
1. You may have to re-boot your laptop
in order to recognize the USB monitor
correctly.
2. Many new laptops may be able to supply
enough power with only 1x USB port, in
that case you may wish to free up 1x USB
port if required. If you find that the display
flickers with 1xUSB connection, or does
not light up, then please ensure that 2xUSB
ports are utilized.
3. In rare instances, your laptop’s 2xUSB ports
may not have enough power output for
the monitor; In that case you may need to
purchase an optional DC adaptor.
Philips part
number Description Model of
adaptor
080G L19 41DV1 CONSIGN ADAPTER 5V
15W CHINA
DSA-20PFE-05
FCH 050300
080G L19 41DV2 CONSIGN ADAPTER
5V/3A 15W USA
DSA-20PFE-05
FUS 050300
080G L19 41DV3 CONSIGN ADAPTER 5V
15W EUROPE
DSA-20PFE-05
FEU 050300
Please contact www.philips.com/support or
Local Monitor Help Desk for the details.
4. Note that the USB monitor cannot be
connected as a primary monitor to a
stand-alone PC
Warning
Never remove covers unless qualified to do
so,This unit contains dangerous voltages.Use
only DC Adapter listed in the user instruction.
6
2. Setting up the monitor
Resolution notification
This monitor is designed for optimal
performance at its native resolution, 1920 ×
1080 @ 60 Hz.
Physical Function
Tilt
Swivel
-65
65
Height adjustment
70mm
Note
Remove the height adjustment pin lock before
adjusting the height.
Insert the height adjustment pin lock before
lifting the monitor.
7
2. Setting up the monitor
2.2 Remove Base Stand and Base
Remove the Base Stand
Before you start disassembling the monitor
base, please follow the instructions below to
avoid any possible damage or injury.
1. Extend the monitor base to its maximum
height.
2. Place the monitor face down on a soft
and smooth surface to avoid scratching or
damaging the screen.
3. Release the lock of base stand then pull the
base stand away from the base column.
8
2. Setting up the monitor
Remove the base
Condition:
• For VESA standard mounting applications.
1. Remove the 8 screw covers.
2. Remove the 4 screws and then remove the
base from the monitor.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
100mm
100mm
9
3. USB monitor operation
3. USB monitor operation
3.1 Introduction
USB monitor allows you to share the images
between your laptop and the monitor by
simply connecting USB cable to your laptop. No
extra power cord or video cables are required,
resulting in a simple, single cable, ultra low
power connection between your laptop and
monitor.
3.2 DisplayLink Graphics Software
Installation
In order to use your USB monitor as a
secondary display, DisplayLink Graphic software
is required to be installed in your Windows
system. Moreover, the software allows you to
easily control your preference when viewing
images. The driver is compatible with Microsoft
Windows systems including Microsoft Windows
7, Vista and XP. Please note that this display will
not work in DOS.
The installation procedure:
1. Double click Setup.exe file in CD disk
enclosed, then the User Account Control
window pops-out. (if enabled in the OS)
Do you want to allow the following program to make changes to this
computer?
Removable media on this computer
DisplayLink Core Software
DISPLAYLINK
Change when these notifications appear
Yes No
?
Show details
Program name:
User Account Control
Verified publisher:
File origin:
2 Click Yes , then DisplayLink software end
user license agreement window opens.
3 Click I Accept, then software start to
install
Note
The screen may flash or go black during the
installation. The installation box above will
disappear but no message will be shown at the
end of the installation.
4 After the software is installed completely,
connect your USB monitor to your laptop
with USB cable and then below "Found
new device" will be shown on the taskbar.
Found new device
DisplayLink Display Adapter (0395)
i
5 When the device is found, then DisplayLink
Graphics will automatically install.
6 After the installation has completed, your
laptop will require to reboot the system in
order to start to use the USB monitor.
7. You will be able to see pictures on the
USB monitor after Windows completes
bootup process.
10
3. USB monitor operation
3.3 How to control the display
Windows 7 system
On Windows 7, you can configure a DisplayLink device through the use of Windows Display Properties
(WDP). WDP provides a simple method to attach, rotate, duplicate or extend screens as well as modify
screen resolution.
1. To open WDP
There are several ways to open WDP.
A B C
1. Right-click on the desktop.
2. Select Screen Resolution
from the menu.
3. WDP opens.
1. From Start menu > Devices
and Printers.
2. Double-click the DisplayLink
device icon.
3. WDP opens.
1. Right click on the DisplayLink
icon .
2. Click Advanced Configuration.
3. WDP opens.
11
3. USB monitor operation
2. Setting the Display
Follow this procedure to set the display.
To set the display
2.1. Open Screen Resolution.
2.2. Set the display options. Refer to the table below for details on each option.
Menu Option Sub-menu Option Description
Display Use the drop down list to select a display to be configured.
Resolution Use the drop down list and user the slider to choose a
resolution.
Orientation (Use
this function if
you upgrade with
Ergonomics base)
Landscape Sets the display to landscape view
Portrait Sets the display to portrait mode
Landscape (flipped) Sets the display to upside down landscape mode
Portrait (flipped) Sets the display to upside down portrait mode
Multiple displays Duplicates these
displays
Reproduces the main display on the second display.
Extend these displays Extends the main display onto the secondary display.
Show Desktop only
on 1
The desktop appears on the display marked 1. The display
marked 2 becomes blank.
Shows Desktop only
on 2
The desktop appears on the display marked 2. The display
marked 1 becomes blank.
Table 1: WDP Options
To control the behaviour of an attached DisplayLink display, it is also possible to use Windows key+P to
display the menu (and cycle through it) to switch mode.
3. To control the Display
3.1. Select the Windows key+P. The following menu appears.
3.2. Click on one of the options. The display updates to reflect your choice.
The DisplayLink icon application
You can configure the behaviour of the DisplayLink USB Graphics through the DisplayLink icon
application on the taskbar, where present.
12
3. USB monitor operation
4. To show the DisplayLink Manager menu
4.1. From the taskbar, click the show hidden icons arrow to show all available icons.
4.2. Click the DisplayLink icon , menu appears with several options as below
DisplayLink Manager
Check for updates
Optimize for Video
Fit to TV...
Advanced Configuration...
Refer to the table below for details on each option:
Menu Description
DisplayLink Manager Opens the Windows display setting window.
Check for updates Connects to the Windows update and checks for newer versions and
downloads them, if available.
Optimize for Video Select this option for better movie playback performance on the DisplayLink
enabled displays. Only select this option when playing back video content.
Note: Text may appear less clear when enabled.
Fit to TV If the Windows desktop does not completely appear on the monitor, this
option can be used to adjust the size of the Windows desktop (The resolution
of screen).
Advanced
Configuration
Opens the Windows Display Properties (WDP).
13
3. USB monitor operation
Windows Vista and Windows XP system
When USB monitor is attached to your laptop with Windows Vista and Windows XP system, a
DisplayLink icon appears in the taskbar. This provides the access to the DisplayLink Manager menu.
To use the DisplayLink Manager menu
1. Click the DisplayLink icon on the taskbar.
The menu appears as shown below.
2. Refer to the table below for details on each option.
Menu Option Sub-menu Option Description
DisplayLink
Manager
Opens the Windows display setting window.
Updates
Check Now Connects to the update server to check for newer driver
versions and downloads them, if available.
Configure Opens the update options window where you can configure
automatic updates.
Screen Resolution
Displays a list of available resolutions (1920 x 1080).
This option is not available in mirror mode, as the resolution is
defined as the resolution of the main monitor.
Screen Rotation
(Use this function
if you upgrade with
Ergonomics base )
Normal No rotation is applied to the DisplayLink display.
Rotated Left Rotates the extended or mirrored display by 270 degrees.
Rotated Right Rotates the extended or mirrored display by 90 degrees.
Upside-Down Rotates the extended or mirrored display by 180 degrees.
14
3. USB monitor operation
Menu Option Sub-menu Option Description
Extend To
Right Extends the display to the right of the main display.
Left Extends the display to the left of the main display.
Above Extends the display above of the main display.
Below Extends the display below the main display.
Extend Extends your desktop onto the secondary display.
Set as Main
Monitor
Sets the secondary display as the main display.
Notebook Monitor
Off
Switches off the display of an attached notebook and makes
the DisplayLink display primary.
Mirror Copies what is on the main display and reproduces it on the
secondary display
Off Switches off the secondary display
Optimize for
Video (Vista and
Windows 7 Only)
Select this option for better movie playback performance on
the DisplayLink enabled displays. Only select this option when
playing back video content.
Note: Text may appear less clear when enabled.
Fit to TV
If the Windows desktop does not completely appear on
the monitor, this option can be used to adjust the size of
the Windows desktop. See “Fit to TV” for details on how to
configure this feature (The resolution of screen).
Note
Please visit DisplayLink website http://www.displaylink.com/support/downloads.php for more detailed
DisplayLink software updated information.
15
4. Technical Specications
4. Technical Specifications
Picture/Display
Monitor Panel Type TFT-LCD
Backlight LED
Panel Size 21.5" (54.6cm)
Aspect Ratio 16:9
Pixel Pitch 0.2842 x 0.2842 mm
Brightness 150 cd/m²
Contrast Ratio (typ.) 1000:1
Response Time (typ.) 5ms
Optimum Resolution 1920 x 1080 @ 60Hz
Viewing Angle 160° (H) / 150° (V) @ C/R > 10
Display Colors 16.7M
Connectivity
Video Signal Input USB 2.0
Convenience
Other Convenience Kensington Lock
Stand
Tilt -5 / +20
Swivel -65 / +65
Height adjustment: 70mm
Power
Power Input USB 2.0
On Mode 9 W (typ.) (USB 2.0)
Standby Mode 0.3 W (typ.)
Off 0 W
Optional Power Adaptor
Model
DSA-20PFE-05 FEU 050300
DSA-20PFE-05 FCH 050300
DSA-20PFE-05 FUS 050300
Specification
Input : 100-240VAC,50/60Hz,0.7A
Output : 5 VDC, 3A
Dimension
Product with stand (WxHxD) 507 x 400 x 220 mm
Product without stand
(WxHxD) 507 x 323 x 59 mm
Weight
Product with stand 4.55kg
Product without stand 2.91kg
Product with packaging 6.12kg
16
4. Technical Specications
Operating Condition
Temperature range (operation) 0°C to 40 °C
Temperature range
(Non-operation) -20°C to 60°C
Relative humidity 20% to 80%
Altitude Operation: + 12,000ft (3,658m)
Non-operation: + 40,000ft (12,192m)
MTBF 30,000hrs
Environmental
ROHS YES
Packaging 100% recyclable
Compliance and standards
Regulatory Approvals CE Mark, FCC Class B, UL/cUL, GOST
Cabinet
Color Black/Black, Silver/Black
Finish Texture
Note
1. This data is subject to change without notice. Go to www.philips.com/support to download the
latest version of leaflet.
4.1 Resolution & Preset Modes
Recommended Resolution
1920 x 1080 @ 60 Hz
Note
The USB monitor works with USB 2.0 480 Mbps.
17
5. Regulatory Infomation
5. Regulatory Information
Lead-free Product
Lead free display promotes
environmentally sound recovery
and disposal of waste from electrical
and electronic equipment. Toxic
substances like Lead has been eliminated
and compliance with European community’s
stringent RoHs directive mandating restrictions
on hazardous substances in electrical and
electronic equipment have been adhered to
in order to make Philips monitors safe to use
throughout its life cycle.
CE Declaration of Conformity
This product is in conformity with the following
standards
• EN60950-1:2006 (Safety requirement of
Information Technology Equipment).
• EN55022:2006 (Radio Disturbance
requirement of Information Technology
Equipment).
• EN55024:1998+A1:2001+A2:2003
(Immunity requirement of Information
Technology Equipment).
• EN61000-3-2:2006 (Limits for Harmonic
Current Emission).
• EN61000-3-3:1995+A1:2001+A2:2005
(Limitation of Voltage Fluctuation and
Flicker) following provisions of directives
applicable.
• 2006/95/EC (Low Voltage Directive).
• 2004/108/EC (EMC Directive).
• 2005/32/EC (EuP Directive, EC No.
1275/2008 mplementing Directive
for Standby and Off mode power
consumption) and is produced by a
manufacturing organization on ISO9000
level.
Federal Communications Commission (FCC)
Notice (U.S. Only)
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct
the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority
to operate the equipment.
18
5. Regulatory Infomation
Use only RF shielded cable that was supplied
with the monitor when connecting this monitor
to a computer device.
To prevent damage which may result in fire or
shock hazard, do not expose this appliance to
rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS
ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.
FCC Declaration of Conformity
Declaration of Conformity for Products Marked
with FCC Logo,
United States Only
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
Commission Federale de la Communication
(FCC Declaration)
Cet équipement a été testé et déclaré
conforme auxlimites des appareils
numériques de class B,aux termes de
l'article 15 Des règles de la FCC. Ces
limites sont conçues de façon à fourir
une protection raisonnable contre les
interférences nuisibles dans le cadre d'une
installation résidentielle.
CET appareil produit, utilise et peut émettre
des hyperfréquences qui, si l'appareil n'est
pas installé et utilisé selon les consignes
données, peuvent causer des interférences
nuisibles aux communications radio.
Cependant, rien ne peut garantir l'absence
d'interférences dans le cadre d'une
installation particulière. Si cet appareil est
la cause d'interférences nuisibles pour
la réception des signaux de radio ou de
télévision, ce qui peut être décelé en
fermant l'équipement, puis en le remettant
en fonction, l'utilisateur pourrait essayer de
corriger la situation en prenant les mesures
suivantes:
• Réorienter ou déplacer l’antenne de
réception.
• Augmenter la distance entre l’équipement
et le récepteur.
• Brancher l’équipement sur un autre circuit
que celui utilisé par le récepteur.
• Demander l’aide du marchand ou d’un
technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu
l'approbation des services compétents
en matière de conformité est susceptible
d'interdire à l'utilisateur l'usage du présent
équipement.
N'utiliser que des câbles RF armés pour
les connections avec des ordinateurs ou
périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.
19
5. Regulatory Infomation
EN 55022 Compliance (Czech Republic Only)
Polish Center for Testing and Certification
Notice
The equipment should draw power from a
socket with an attached protection circuit (a
three-prong socket). All equipment that works
together (computer, monitor, printer, and so on)
should have the same power supply source.
The phasing conductor of the room's electrical
installation should have a reserve short-circuit
protection device in the form of a fuse with a
nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the
power supply cable must be removed from the
power supply socket, which should be located
near the equipment and easily accessible.
A protection mark "B" confirms that the
equipment is in compliance with the protection
usage requirements of standards PN-93/T-42107
and PN-89/E-06251.
North Europe (Nordic Countries) Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR
DU STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT
NETLEDNINGENS STIK OG STIKKONTAKT
ER NEMT TILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO
VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ
DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
20
5. Regulatory Infomation
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht
den in der "Verordnung über den Schutz vor
Schäden durch Röntgenstrahlen" festgelegten
Vorschriften.
Auf der Rückwand des Gerätes befindet sich
ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da die Vorschriften
über die Bauart von Störstrahlern nach Anlage
III¤5Abs.4derRöntgenverordnungerfülltsind.
Damit Ihr Monitor immer den in der Zulassung
geforderten Werten entspricht, ist darauf zu
achten, daß
1. Reparaturen nur durch Fachpersonal
durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine
bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen,
die Grundfarben Blau und Rot nicht auf
dunklem Untergrund zu verwenden (schlechte
Lesbarkeit und erhöhte Augenbelastung bei zu
geringem Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel
nach DIN 45 635 beträgt 70dB (A) oder
weniger.
ACHTUNG: BEIM AUFSTELLEN
DIESES GERÄTES DARAUF
ACHTEN, DAß NETZSTECKER UND
NETZKABELANSCHLUß LEICHT
ZUGÄNGLICH SIND.
21
5. Regulatory Infomation
China RoHS
The People's Republic of China released a
regulation called "Management Methods for
Controlling Pollution by Electronic Information
Products" or commonly referred to as China
RoHS. All products including CRT and Monitor
which are produced and sold for China market
have to meet China RoHS request.
环保使用期限
此标识指期限(十年),电子信息产品中含有
的有毒有害物质或元素在正常使用的条件
下不会发生外泄或突变, 电子信息产品用户
使用该电子信息产品不会对环境造成严重
污染或对其人身、 财产造成严重损害的期
限．
《废弃电器电子产品回收处理管理条例》提示性
说明
为了更好地关爱及保护地球，当用户不再需要此
产品或产品寿命终止时，请遵守国家废弃电器电
子产品回收处理相关法律法规，将其交给当地具
有国家认可的回收处理资质的厂商进行回收处
理。
22
6. Customer care and warranty
6. Customer care and
warranty
6.1 Philips’ Flat Panel Monitors Pixel
Defect Policy
Philips strives to deliver the highest quality
products. We use some of the industry's most
advanced manufacturing processes and practice
stringent quality control. However, pixel or
sub pixel defects on the TFT Monitor panels
used in flat panel monitors are sometimes
unavoidable. No manufacturer can guarantee
that all panels will be free from pixel defects,
but Philips guarantees that any monitor with an
unacceptable number of defects will be repaired
or replaced under warranty. This notice explains
the different types of pixel defects and defines
acceptable defect levels for each type. In order
to qualify for repair or replacement under
warranty, the number of pixel defects on a TFT
Monitor panel must exceed these acceptable
levels. For example, no more than 0.0004% of
the sub pixels on a monitor may be defective.
Furthermore, Philips sets even higher quality
standards for certain types or combinations
of pixel defects that are more noticeable than
others. This policy is valid worldwide.
subpixel
pixel
Pixels and Sub pixels
A pixel, or picture element, is composed of
three sub pixels in the primary colors of red,
green and blue. Many pixels together form an
image. When all sub pixels of a pixel are lit, the
three colored sub pixels together appear as a
single white pixel. When all are dark, the three
colored sub pixels together appear as a single
black pixel. Other combinations of lit and dark
sub pixels appear as single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen
in different ways. There are two categories of
pixel defects and several types of sub pixel
defects within each category.
Bright Dot Defects
Bright dot defects appear as pixels or sub pixels
that are always lit or "on". That is, a bright dot is
a sub-pixel that stands out on the screen when
the monitor displays a dark pattern. There are
the types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Three adjacent lit sub pixels (one white pixel).
23
6. Customer care and warranty
Note
A red or blue bright dot must be more than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels
that are always dark or "off". That is, a dark dot is
a sub-pixel that stands out on the screen when
the monitor displays a light pattern. These are
the types of black dot defects.
Proximity of Pixel Defects
Because pixel and sub pixels defects of the
same type that are near to one another may be
more noticeable, Philips also specifies tolerances
for the proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement
due to pixel defects during the warranty period,
a TFT Monitor panel in a Philips flat panel
monitor must have pixel or sub pixel defects
exceeding the tolerances listed in the following
tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
24
6. Customer care and warranty
6.2 Customer Care & Warranty
For warranty coverage information and additional support requirement valid for your region, please visit
www.philips.com/support website for details. You may also contact your local Philips Customer Care
Center number listed below.
Contact Information for WESTERN EUROPE region:
Country ASC Consumer care number Price
Germany Siemens I&S +49 01803 386 853 € 0.09
United Kingdom Invec Scotland +44 0207 949 0069 Local call tariff
Ireland Invec Scotland +353 01 601 1161 Local call tariff
Spain Eatsa Spain +34 902 888 785 € 0.10
Finland A-novo +358 09 2290 1908 Local call tariff
France A-novo +33 082161 1658 € 0.09
Greece Allman Hellas +30 00800 3122 1223 Free of charge
Italy A-novo +39 840 320 041 € 0.08
Netherlands E Care +31 0900 0400 063 € 0.10
Denmark A-novo +45 3525 8761 Local call tariff
Norway A-novo +47 2270 8250 Local call tariff
Sweden A-novo +46 08 632 0016 Local call tariff
Poland Zolter +48 0223491505 Local call tariff
Austria Siemens I&S +43 0810 000206 € 0.07
Belgium E Care +32 078 250851 € 0.06
Luxembourg E Care +352 26 84 30 00 Local call tariff
Portugal Eatsa Spain +351 2 1359 1440 Local call tariff
Switzerland A-novo +41 02 2310 2116 Local call tariff
25
6. Customer care and warranty
Contact Information for CENTRAL AND EASTERN EUROPE region:
Country Call center ASC Consumer care number
Belarus NA IBA +375 17 217 3386
Bulgaria NA LAN Service +359 2 960 2360
Croatia NA Renoprom +385 1 333 0974
Estonia NA FUJITSU +372 6519900
Latvia NA “ServiceNet LV” Ltd. +371 7460399
Lithuania NA UAB "Servicenet" +370 7400088
Romania NA Blue Ridge Intl. +40 21 2101969
Serbia &
Montenegro NA Kim Tec d.o.o. +381 11 20 70 684
Slovenia NA PC H.and +386 1 530 08 24
Ukraine NA Comel +380 562320045
NA Topaz-Service Company +38 044 245 73 31
Russia NA CPS +7 (495) 645 6746 (for repair)
NA CEEE Partners +7 (495) 645 3010 (for sales)
Slovakia NA Datalan Service +421 2 49207155
Turkey NA Techpro +90 212 444 4 832
Czech Rep. NA Asupport 800 100 697
Hungary NA Serware +36 1 2426331
NA Profi Service +36 1 814 8080
Contact Information for LATIN AMERICA region:
Country Call center Consumer care number
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Contact Information for China:
China
Consumer care number : 4008 800 008
Contact Information for NORTH AMERICA :
Country Call center ASC Consumer care number
U.S.A. TOS Teleplan (877) 835-1838
Canada Supercom Supercom (800)479-6696
26
6. Customer care and warranty
Contact Information for APMEA region:
Country Call center ASC Consumer care number
Australia NA AGOS NETWORK PTY LTD 1300 360 386
New Zealand NA Visual Group Ltd. 0800 657447
Hong Kong /
Macau NA Smart Pixels Technology Ltd. Hong Kong:Tel: +852 2619 9639
Macau:Tel: (853)-0800-987
India NA REDINGTON INDIA LTD Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Indonesia NA PT. Gadingsari elektronika Prima Tel: 62 21 75909053, 75909056,
7511530
South Korea NA PCS One Korea Ltd. 080-600-6600
Malaysia NA After Market Solutions (CE)
Sdn Bhd 603 7953 3370
Pakistan NA Philips Consumer Service (9221) 2737411-16
Singapore NA
Philips Electronics Singapore
Pte Ltd (Philips Consumer Care
Center)
(65) 6882 3999
Taiwan
PCCW
Teleservices
Taiwan
FETEC.CO 0800-231-099
Thailand NA Axis Computer System Co., Ltd. (662) 934-5498
South Africa NA Sylvara Technologies Pty Ltd 086 0000 888
United Arab
Emirates NA AL SHAHD COMPUTER L.L.C 00971 4 2276525
Israel NA Eastronics LTD 1-800-567000
Vietnam NA FPT Service Informatic
Company Ltd.
+84 8 38248007 Ho Chi Minh City
+84 5113.562666 Danang City
+84 5113.562666 Can tho Province
Philippines NA Glee Electronics, Inc. (02) 633-4533 to 34,
(02) 637-6559 to 60
Sri Lanka NA no distributor and/or service
provider currently
Bangladesh NA Distributor: Computer Source
Ltd (warranty buy-out)
880-2-9141747, 9127592
880-2-8128848 / 52
Nepal NA Distributor: Syakar Co. Ltd
(warranty buy-out) 977-1-4222395
Cambodia NA
Distributor: Neat Technology
Pte Ltd (Singapore) (warranty
buy-out)
855-023-999992
27
7. Troubleshooting & FAQs
7. Troubleshooting & FAQs
7.1 Troubleshooting
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact
Philips customer service representative.
Common Problems
No Picture (Power LED not lit)
• Check the connectors. Make sure the USB
cable is firmly connected to the monitor.
• Disconnect and reconnect the USB cable
again.
• Check the condition of the USB cable. If
the cable is frayed or damaged, replace the
cable. If the connectors are soiled, wipe
them with a clean cloth.
No Picture (The screen is blank, although the
computer power is on)
• Make sure the USB cable is properly
connected the computer.
• Make sure the computer is on and working.
The computer may be in sleep or power-
saving mode, or displaying a blank screen
saver. Move the mouse to “wake up” the
computer.
Picture blinking, unstable due to insufficient
power supply
• Check 2 USB connectors are firmly
connected to the laptop.
• 5V/3A AC to DC adaptor is used. Please
refer to page 5 (AC to DC adaptor
information) .
The picture “bounces” or moves in a wave-like
pattern
• Move electrical devices that may cause
electrical interference away from the
monitor.
Cannot play DVDs using the Third-Party DVD
player program
• Use the Media Player included in your
operating system.
Visible signs of smoke or sparks
• Do not perform any troubleshooting steps
• Disconnect the monitor from mains power
source immediately for safety
• Contact with Philips customer service
representative immediately.
Imaging Problems
An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.
• Uninterrupted display of still or static
images over an extended period may cause
"burn in", also known as "after-imaging "
or "ghost imaging", on your screen. "Burn-
in", "after-imaging", or "ghost imaging" is a
well-known phenomenon in LCD panel
technology. In most cases, the "burned in"
or "after-imaging" or "ghost imaging" will
disappear gradually over a period of time
after the power has been switched off.
• Always activate a moving screen saver
program when you leave your monitor
unattended.
• Always activate a periodic screen refresh
application if your LCD monitor will display
unchanging static content.
• Failure to activate a screen saver, or a
periodic screen refresh application may
result in severe “burn-in” or “after-image” or
“ghost image” symptoms will not disappear
and cannot be repaired. The damage
mentioned above is not covered under
your warranty.
Image appears distorted. Text is fuzzy or
blurred.
• Set the PC’s display resolution to the same
mode as monitor’s recommended screen
native resolution.
28
7. Troubleshooting & FAQs
Green, red, blue, dark, and white dots appears
on the screen
• The remaining dots are normal
characteristic of the liquid crystal used in
today’s technology, Please refer the pixel
policy for more detail.
For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.
7.2 General FAQs
Q1: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended that
the panel surface is not subjected to
excessive shocks and is protected from
sharp or blunt objects. When handling
the monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may affect your
warranty conditions.
Q2: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft
cloth. For extensive cleaning, please use
isopropyl alcohol. Do not use other
solvents such as ethyl alcohol, ethanol,
acetone, hexane, etc.
Q3: Are Philips LCD monitors Plug-and-
Play?
Ans.: Yes, the monitors are Plug-and-Play
compatible with Windows 7/Vista/XP
Q4: What is Image Sticking, or Image Burn-
in, or After Image, or Ghost Image in
LCD panels?
Ans.: Uninterrupted display of still or static
images over an extended period
may cause "burn in", also known as
"after-imaging" or "ghost imaging", on
your screen. "Burn-in", "after-imaging",
or "ghost imaging" is a well-known
phenomenon in LCD panel technology.
In most cases, the "burned in" or
"atter-imaging" or "ghost imaging" will
disappear gradually over a period of
time after the power has been switched
off.
Always activate a moving screen saver
program when you leave your monitor
unattended.
Always activate a periodic screen
refresh application if your LCD monitor
will display unchanging static content.
Warning
Failure to activate a screen saver, or a periodic
screen refresh application my result in severe
“burn-in” or “after-image” or “ghost image”
symptoms will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.
Q5: Why is my Display not showing
sharp text, and is displaying jagged
characters?
Ans.: Your LCD monitor works best at its
native resolution of 1920 x 1080 @
60 Hz. For best display, please use this
resolution.
29
7. Troubleshooting & FAQs
7.3 USB monitor FAQs
Q1: My monitor is not recognized by my
laptop OS.
Ans.:
a. Ensure that you have installed the
supplied driver/ software bundled
with your monitor.
b. You can download latest
“DisplayLink” driver from
http://www.displaylink.com/support/
downloads.php
c. You may have to re-boot your
laptop in order to recognize the
USB monitor correctly.
Q2: My monitor does not display picture/
flickers/ shuts off and on
Ans.:
a. The monitor requires minimum
USB 2.0 port connection. It will not
work with older USB 1.x standard.
b. Please ensure that the both the
connectors of the USB "Y" cable
are connected to your laptop’s USB
ports so the monitor can draw
enough power to activate.
c. In rare instances, if your laptop’s
2xUSB ports do not have enough
power output for the monitor, in
that case you may need to purchase
an optional DC adaptor.
Philips part
number Description Model of
adaptor
080G L19 41DV1 CONSIGN ADAPTER
5V 15W CHINA
DSA-20PFE-05
FCH 050300
080G L19 41DV2 CONSIGN ADAPTER
5V/3A 15W USA
DSA-20PFE-05
FUS 050300
080G L19 41DV3 CONSIGN ADAPTER
5V 15W EUROPE
DSA-20PFE-05
FEU 050300
Please contact www.philips.com/support or
Local Monitor Help Desk for the details.
Q3: My monitor does not start up with my
stand alone desktop PC. I cannot see
anything with Desktop PC.
Ans.: Please note that the USB monitor not
designed to work with DOS yet. It
is meant to be used as a “secondary
display”, therefore it must be used with
a Laptop type of computer which has
a permanent primary display attached
to it. This is because USB monitor will
display images only after the Windows
login screen appears, as by then the
monitor is recognized by the system.
Q4: Can I use my PC on Linux/ Apple
system (systems other than Windows).
Ans.: Not at the moment.
Q5: I cannot find any adjustments on the
monitor.
Ans.: As the monitor works directly from
USB ports, it does not require any
adjustments at all. It is fully plug and play.
Q6: I cannot find power on off button on
the montior.
Ans.: You do not require any power button
as there is no direct power connection
for the monitor. Once you shut off your
laptop, or remove the USB connectors,
the monitor will turn off completely.
Q7: Do I need to use USB 2.0 or USB 3.0
ports?
Ans.: You can use both technologies from
the PC side. The monitor has USB 2.0
input.
2012 © Koninklijke Philips Electronics N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.
Specications are subject to change without notice.
Version: M3221SUE1T