Philips 231S2CB/69 User Manual
Displayed below is the user manual for 231S2CB/69 by Philips which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
EN User manual 1
Customer care and warranty 38
Troubleshooting & FAQs 50
www.philips.com/welcome
231S2
Table of Contents
1. Important ......................................................... 1
1.1 Safety precautions and maintenance ...............1
1.2 Notational Descriptions .........................................2
1.3 Disposal of product and packing material.... 3
2. Setting up the monitor .................................. 4
2.1 Installation .......................................................................4
2.2 Operating the monitor ...........................................5
2.3 Remove Base Stand and Base ............................. 8
3. Product information ...................................... 10
3.1 SmartImage ....................................................................10
3.2 SmartContrast ............................................................. 11
3.3 SmartSaturate ..............................................................12
3.4 SmartSharpness ..........................................................12
3.5 Philips SmartControl Premium ..........................13
3.6 SmartDesktop Guide ...............................................21
3.7 Philips' Flat Panel Monitors Pixel Defect
Policy ..................................................................................26
4 Technical Specifications ................................. 28
4.1 Resolution & Preset Modes..................................31
4.2 Automatic PowerSaving .......................................... 31
5 Regulatory Information ................................. 32
6 Customer care and warranty ...................... 38
7 Troubleshooting & FAQs .............................. 50
7.1 Troubleshooting .......................................................... 50
7.2 SmartControl Premium FAQs ............................ 52
7.3 General FAQs ..............................................................54
1
This electronic user’s guide is intended for anyone
who uses the Philips monitor. Take time to read
this user manual before you use your monitor.
It contains important information and notes
regarding operating your monitor.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer’s
name and model and production number of the
product.
1.1 Safety precautions and maintenance
Warnings
Use of controls, adjustments or procedures other
than those specified in this documentation may
result in exposure to shock, electrical hazards
and/or mechanical hazards.
Read and follow these instructions when
connecting and using your computer monitor.
Operation
Keep the monitor out of direct sunlight and •
away from stoves or any other heat source.
Remove any object that could fall into •
ventilation holes or prevent proper cooling of
the monitor’s electronics.
Do not block the ventilation holes on the •
cabinet.
When positioning the monitor, make sure the •
power plug and outlet are easily accessible.
If turning off the monitor by detaching the •
power cable or DC power cord, wait for 6
seconds before attaching the power cable or
DC power cord for normal operation.
Please use approved power cord provided •
by Philips all the time. If your power cord is •
missing, please contact with your local service
center. (Please refer to Customer Care
Consumer Information Center)
1. Important Do not subject the monitor to severe •
vibration or high impact conditions during
operation.
Do not knock or drop the monitor during •
operation or transportation.
Maintenance
To protect your monitor from possible •
damage, do not put excessive pressure on the
monitor panel. When moving your monitor,
grasp the frame to lift; do not lift the monitor
by placing your hand or fingers on the monitor
panel.
Unplug the monitor if you are not going to •
use it for an extensive period of time.
Unplug the monitor if you need to clean it •
with a slightly damp cloth. The screen may be
wiped with a dry cloth when the power is
off. However, never use organic solvent, such
as, alcohol, or ammonia-based liquids to clean
your monitor.
To avoid the risk of shock or permanent •
damage to the set, do not expose the monitor
to dust, rain, water, or excessive moisture
environment.
If your monitor gets wet, wipe it with dry cloth •
as soon as possible.
If foreign substance or water gets in your •
monitor, please turn the power off immediately
and disconnect the power cord. Then, remove
the foreign substance or water, and send it to
the maintenance center.
Do not store or use the monitor in locations •
exposed to heat, direct sunlight or extreme
cold.
In order to maintain the best performance of •
your monitor and use it for a longer lifetime,
please use the monitor in a location that falls
within the following temperature and humidity
ranges.
oTemperature: 0-40°C 32-95°F
oHumidity: 20-80% RH
2
IMPORTANT: Always activate a moving screen •
saver program when you leave your monitor
unattended. Always activate a periodic screen
refresh application if your monitor will display
unchanging static content. Uninterrupted
display of still or static images over an
extended period may
cause “burn in”, also known as “after-imaging”
or “ghost imaging”, on your screen.
"Burn-in", "after-imaging", or "ghost imaging" •
is a well-known phenomenon in monitor
panel technology. In most cases, the “burned
in” or “after-imaging” or “ghost imaging” will
disappear gradually over a period of time after
the power has been switched off.
Warning
Severe” burn-in” or “after-image” or “ghost image”
symptoms will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.
Service
The casing cover should be opened only by •
qualified service personnel.
If there is any need for any document for •
repair or integration, please contact with
your local service center. (please refer to the
chapter of "Consumer Information Center")
For transportation information, please refer to •
"Technical Specifications".
Do not leave your monitor in a car/trunk •
under direct sun light.
Note
Consult a service technician if the monitor does
not operate normally, or you are not sure what
procedure to take when the operating instructions
given in this manual have been followed.
1.2 Notational Descriptions
The following subsections describe notational
conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type. These blocks contain notes, cautions or
warnings. They are used as follows:
Note
This icon indicates important information and tips
that help you make better use of your computer
system.
Caution
This icon indicates information that tells you how
to avoid either potential damage to hardware or
loss of data.
Warning
This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such
cases, the specific presentation of the warning is
mandated by the relevant regulatory authority.
3
1.3 Disposal of product and packing material
Waste Electrical and Electronic Equipment-
WEEE
This marking on the product or on its packaging
illustrates that, under European Directive 2002/96/
EC governing used electrical and electronic
appliances, this product may not be disposed
of with normal household waste. You are
responsible for disposal of this equipment through
a designated waste electrical and electronic
equipment collection. To determine the locations
for dropping off such waste electrical and
electronic, contact your local government office,
the waste disposal organization that serves your
household or the store at which you purchased
the product.
Your new monitor contains materials that can be
recycled and reused. Specialized companies can
recycle your product to increase the amount of
reusable materials and to minimize the amount to
be disposed of.
All redundant packing material has been omitted.
We have done our utmost to make the packaging
easily separable into mono materials.
Please find out about the local regulations on how
to dispose of your old monitor and packing from
your sales representative.
Recycling Information for Customers
Your display is manufactured with high quality
materials and components which can be recycled
and reused.
To learn more about our recycling program please
visit www.philips.com/about/sustainability/recycling.
4
2.1 Installation
Package contents
2. Setting up the monitor
Install base stand
1. Place the monitor face down a smooth surface
taking care to avoid scratching or damaging
the screen.
Hold the monitor base stand with both hands 2.
and firmly insert the base stand into the base
column.
Attach the monitor base stand to the base 3.
column then fasten base stand.
Caution
Do not release the height adjustment pin lock
from the base column before the base stand is
firmly fixed.
Monitor Quick start guide
Base stand
EDFU CD
Power cord VGA signal cable (optional)
DVI cable (optional)
Philips and the Philips’ Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.
©
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Quick start guide
Installation / Installation / Instalación / Installation / Installazione / ᅝ㺙 / ȱɧɫɬɚɥɹɰɿɹ
/ ɍɫɬɚɧɨɜɤɚ
Connect / Connectivité / Conectividad / Verbindungsfähigkeit / Connettività /
䖲ᗻ / ɉɿɞɤɥɸɱɢɬɢɫɹ / ɉɨɞɤɥɸɱɢɬɶɫɹ
Adjust ergonomic / Réglages ergonomiques / Ajustes ergonómicos / Ergonomische /
Einstellmöglichkeiten / Regolazioni ergonomiche / ҎԧᎹᄺ䇗ᭈ /
Ɋɟɝɭɥɸɜɚɬɢ ɟɪɝɨɧɨɦɿɱɧɟ / ɇɚɫɬɪɨɣɤɚ ɷɪɝɨɧɨɦɢɤɢ
Guide de démarrage rapide / Guía rápida / Kurzanleitung / Guida rapida /
ᖿ䗳ܹ䮼ᣛ / ɒɜɢɞɤɟ ɤɟɪɿɜɧɢɰɬɜɨ ɞɥɹ ɩɨɱɚɬɤɭ ɟɤɫɩɥɭɚɬɚɰɿʀ /
Ʉɪɚɬɤɨɟ ɪɭɤɨɜɨɞɫɬɜɨ ɩɨ ɡɚɩɭɫɤɭ
231S2
DON’T
5
Connecting to your PC
Kensington anti-thief lock
AC power input
DVI-D input (available for selecting
model)
VGA input
Connect to PC
1. Connect the power cord to the back of
the montior firmly.
2. Turn off your computer and unplug its
power cable.
3. Connect the monitor signal cable to the
video connector on the back of your
computer.
4. Plug the power cord of your computer
and your monitor into a nearby outlet.
5. Turn on your computer and monitor. If
the monitor displays an image, installation
is complete.
2.2 Operating the monitor
Front view product description
: To access OSD menu.
: Return to previous OSD level.
: Dim down up to 50% of brightness
level by one touch.
: To switch monitor’s power on and off.
: To adjust the OSD menu.
: To change the signal input.
: SmartImage. There are 6 modes to be
selected: Office, Photo, Movie, Game,
Economy and Off.
67
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3
6
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all Philips
monitors. It allows an end user to adjust screen
performance or select functions of the monitors
directly through an on-screen instruction window.
A user friendly on screen display interface is
shown as below:
Basic and simple instruction on the control keys
In the OSD shown above users can press
buttons at the front bezel of the monitor to move
the cursor, OK to confirm the choice or change.
The OSD Menu
Below is an overall view of the structure of the
On-Screen Display. You can use this as a reference
when you want to work your way around the
different adjustments later on.
Main menu
Auto
Sub menu
Input VGA
DVI (available for selective models)
SmartImage Office
Photo
Picture
Movie
Wide screen,4:3
0~100
0~100
On, Off
1.8, 2.0, 2.2, 2.4, 2.6
Game
Economy
Off
Picture Format
Brightness
Contrast
SmartContrast
Gamma
OSD Setting
0~100
0~100
Off, 1, 2, 3, 4
5, 10, 20, 30, 60
Horizontal
Vertical
Transparency
OSD Time out
Setup
0, 1, 2, 3, 4
On, Off
On, Off
0~100
On, Off
Yes, No
0~100
0~100
0~100
Power LED
Pixel Orbiting
Over Scan
H. Position
V. Position
Phase
Clock
Resolution Notification
Reset
Information
Language English, Español, Français, Deutsch, Italiano,
Português, Русский, ⇷⚭ྃ࿄
Color
5000K, 6500K, 7500K, 8200K, 9300K, 115
0
Red: 0~100
Green: 0~100
Blue: 0~100
Color Temp.
sRGB
User Define
7
Height adjustment
Note
Remove the height adjustment pin lock before
adjusting the height.
Insert the height adjustment pin lock before lifting
the monitor.
Physical Function
Tilt
Swivel
Resolution notification
This monitor is designed for optimal performance
at its native resolution, 1920x1080@60Hz.
When the monitor is powered on at a different
resolution, an alert is displayed on screen: Use
1920x1080@60Hz for best results.
Display of the native resolution alert can be
switched off from Setup in the OSD (On Screen
Display) menu.
+65˚
-65˚
8
2. Place the monitor face down on a smooth
surface, taking care to avoid scratching or
damaging the screen. Then lift the monitor
stand.
2.3 Remove Base Stand and Base
Remove the Base Stand
Before you start disassembling the monitor base,
please follow the instructions below to avoid
damage or injury.
Extend the monitor base to its maximum 1.
height.
Release the lock of base stand then pull the 3.
base stand away from the base column.
9
Remove the Base
Condition:
For VESA standard mounting applications•
Remove the 4 screw covers.1.
Remove the 4 screws and then remove the 2.
base from the monitor.
100mm
100mm
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
10
3.1 SmartImage
What is it?
SmartImage provides presets that optimize
display for different types of content, dynamically
adjusting brightness, contrast, color and sharpness
in real time. Whether you're working with text
applications, displaying images or watching a
video, Philips SmartImage delivers great optimized
monitor performance.
Why do I need it?
You want a monitor that delivers optimized display
all your favorite types of content, SmartImage
software dynamically adjust brightness, contrast,
color and sharpness in real time to enhance your
monitor viewing experience.
How does it work?
SmartImage is an exclusive, leading edge Philips
technology that analyzes the content displayed
on your screen. Based on a scenario you select,
SmartImage dynamically enhances the contrast,
color saturation and sharpness of images to
enhance the contents being displayed - all in real
time with the press of a single button.
3. Product information How to enable SmartImage?
Press to 1. launch the SmartImage on screen
display;
Keep pressing 2. to toggle between Office,
Photo, Movie, Game, Economy and Off;
The SmartImage on screen display will remain 3.
on screen for 5 seconds or you can also
press”OK” to make confirmation.
When SmartImage is enabled, the sRGB 4.
scheme is disabled automatically. To use sRGB
you need to disable SmartImage with the
button at the front bezel of your monitor.
Except using key to scroll down, you can also
press buttons to choose and press “OK” to
confirm selection and close the SmartImage OSD.
11
There are six modes to be selected: Office, Photo,
Movie, Game, Economy and Off.
Office:• Enhances text and dampens brightness
to increase readability and reduce eye strain.
This mode significantly enhances readability
and productivity when you're working with
spreadsheets, PDF files, scanned articles or
other general office applications.
Photo: • This profile combines color saturation,
dynamic contrast and sharpness enhancement
to display photos and other images with
outstanding clarity in vibrant colors - all
without artifacts and faded colors.
Movie:• Ramped up luminance, deepened
color saturation, dynamic contrast and razor
sharpness displays every details in darker
areas of your videos without color washout in
brighter areas maintaining a dynamic natural
values for the ultimate video display
Game:• Turn on over drive circuit for best
response time, reduce jaggy edges for fast
moving objects on screen, enhance contrast
ratio for bright and dark scheme, this profile
delivers the best gaming experience for
gamers.
Economy:• Under this profile, brightness,
contrast are adjusted and backlighting fine-
tuned for just right display of everyday office
applications and lower power consumption.
Off:• No optimization by SmartImage.
3.2 SmartContrast
What is it?
Unique technology that dynamically analyzes
displayed content and automatically optimizes a
monitor's contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up backlighting
for clearer, crisper and brighter images or dimming
backlighting for clear display of images on dark
backgrounds.
Why do I need it?
You want the very best visual clarity and viewing
comfort for every type of content. SmartContrast
dynamically controls contrast and adjusts
backlighting for clear, crisp, bright gaming and
video images or displays clear, readable text for
office work. By reducing your monitor's power
consumption, you save on energy costs and
extend the lifetime of your monitor.
How does it work?
When you activate SmartContrast, it will analyse
the content you are displaying in real time to
adjust colors and control backlight intensity. This
function will dynamically enhance contrast for a
great entertainment experience when viewing
videos or playing games.
12
3.3 SmartSaturate
What is it?
Smart technology that controls color saturation,
the degree to which one on screen color is
blended in neighboring colors, to deliver rich and
vibrant images for more entertainment fun when
you are viewing videos.
Why do I need it?
You want rich, vibrant images for more
entertainment fun when viewing photos or
videos.
How does it work?
SmartSaturate dynamically controls color
saturation, the degree to which on-screen color
is blended in neighboring colors, to deliver rich,
vibrant display for more entertainment fun when
you are viewing images or videos in your display's
Movie or Game mode. It is turned off for top
quality display of office application and in the
Economy mode to reduce power consumption.
3.4 SmartSharpness
What is it?
Smart technology that enhances sharpness when
you need it for ultimate display performance and
more entertainment fun when you are viewing
videos or photos.
Why do I need it?
You want the ultimate in sharpness for more
entertainment fun when viewing photos or videos.
How does it work?
Smart technology enhances sharpness when you
need it for ultimate display performance and more
entertainment fun when you are viewing videos or
photos in the Movie or Game mode. It is turned
off for top quality display of office applications
and in the Economy mode to reduce power
consumptions.
13
First launch -Wizard
The first time after installation of SmartControl •
Premium, it will automatically go to Wizard for
first time launch.
The wizard will guide you through adjustment •
your monitor performance step by step.
You can go to Plug-in menu to launch wizard •
later on as well.
You can adjust more options without wizard •
by Standard pane.
3.5 Philips SmartControl Premium
The new SmartControl Premium software
by Phillips allows you to control your monitor
via an easy to use on-screen graphic interface.
Complicated adjustments are a thing of the past
as this user friendly software guides you through
fine-tuning resolution, Color calibration,
Clock/Phase adjustments, RGB White point
adjustment, etc.
Equipped with latest technology in core algorithm
for fast processing and response, this Windows
7 compliant eye catching animated Icon based
software is ready to enhance your experience
with Philips monitors!
Installation
Follow the instruction and complete the •
installation.
You can launch after installation is completed. •
If you want to launch later, you can either click •
the shortcut on desktop or toolbar.
14
Start with Standard pane:
Adjust menu:
Adjust Menu allow you to adjust Brightness, •
Contrast, Focus, Position and Resolution.
You can follow the instruction and do the •
adjustment.
Cancel prompts user if you want to cancel •
installation.
15
Color menu:
Color Menu allow you to adjust RGB, Black •
Level, White Point, Color Calibration, and
SmartImage (Please refer to SmartImage
section).
You can follow the instruction and do the •
adjustment.
Refer to below table for sub-menu item base •
on your input.
Example for Color Calibration•
"Show Me" starts color calibration tutorial. 1.
Start - starts the 6-step color calibration 2.
sequence.
Quick View loads the before/after images. 3.
To return to Color home pane, click the 4.
Cancel button.
Enable color calibration - by default is on. If 5.
unchecked, does not allow for color calibration
to happen, dimes out start and quick view
buttons.
Must have patent info in calibration screen.6.
16
ECO
Theft Deterrence Pane will only be active when
selecting Theft Deterrence Mode from the drop-
down Plug Ins menu.
First color Calibration Screen:
Previous button is disabled until the second •
color screen.
Next goes to the succeeding target (6-targets). •
Final next goes File>Presets pane. •
Cancel closes the UI and returns to the plug •
in page.
SmartImage
Allows user to change setting for better display
setting based on content.
When Entertainment is set, SmartContrast and
SmartResponse are enabled.
17
To enable Theft Deterrence, clicking Enable Theft
Deterrence Mode button brings up the following
screen:
User can enter PIN between 4 and 9 digits •
numbers only.
After entering PIN, Accept button takes user •
to the pop-up dialog box on the following
page.
Minimum minutes set to 5. Slider set to 5 by •
default.
Does not require the display be attached to •
a different host to go into Theft Deterrence
mode.
After creating PIN, the Theft Deterrence pane will
indicate Theft Deterrence Enabled and provide
PIN Options button:
Theft Deterrence Enabled is displayed. •
Disable Theft Deterrence Mode opens pane •
screen on next page.
PIN Options button only available after user •
creates PIN, button opens secure PIN web
site.
Options>Preferences - Will only be active
when selecting Preferences from the drop-down
Options menu. On a non-supported display
capable of DDC/CI, only the Help and Options
tabs are available.
Displays current preference settings. •
A checked box enables the feature. The check •
box is a toggle.
Enable Context Menu on desktop is checked •
(On) by default. Enable Context menu
displays SmartControl Premium selections for
Select Preset and Tune Display in the desktop
right-click context menu. Disabled removes
SmartControl Premium from the right click
context menu.
Enable Task Tray icon is checked (On) by •
default. Enable context menu shows the task
tray menu for SmartControl Premium. A right
click on the task tray icon displays the menu
options for Help, Technical Support. Check for
Upgrade, About, and Exit. When Enable task
tray menu is disabled, the task tray icon will
only display EXIT.
Run at Startup is checked (On) by default. •
When disabled, SmartControl Premium will
not launch at start or be in the task tray. The
only way to launch SmartControl Premium is
either from the desktop short cut or from the
program file. Any preset set to run at startup
will not load when this box is unchecked
(Disabled).
Enable transparency mode (Windows 7, •
Vista, XP). Default is 0% Opaque.
18
Options>Input - Will only be active when selecting
Input from the drop-down Options menu. On a
non-supported display capable of DDC/CI, only
the Help and Options tabs are available. All other
SmartControl Premium tabs are not available.
Display the Source instruction pane and •
current input source setting.
On single input displays, this pane will not be •
visible.
Options>Audio - Will only be active when
selecting Volume from the drop-down Options
menu.
On a non-supported display capable of DDC/CI,
only the Help and Options tabs are available.
Option>Auto Pivot
19
Help>User Manual - Will only be active when
selecting User Manual from the drop-down Help
menu. On a non-supported display capable of
DDC/CI, only the Help and Options tabs are
available.
Help>Version - Will only be active when selecting
Version from the drop- down Help menu. On a
non-supported display capable of DDC/CI, only
the Help and Options tabs are available.
Context Sensitive menu
The Context Sensitive menu is Enabled by default.
If Enable Context Menu has been checked in the
Options>Preferences pane, then the menu will be
visible.
The Context Menu has four entries:
SmartControl Premium - When selected the •
About Screen is displayed.
Select Preset - Provides a hierarchical menu •
of saved presets for immediate use. A check
mark shows the currently selected preset.
Facoty Preset can also be called from the drop
down menu.
Tune Display - Opens the SmartControl •
Premium control panel.
SmartImage - Check current settings, Office, •
Photo, Movie, Game, Economy, Off.
20
Task Tray Menu Enabled
The task tray menu can be displayed by right-
clicking on the SmartControl Premium icon from
the task tray. Left Click will launch the application.
The task tray has five entries:
Help - Access to User Manual file: Open User •
Manual file using the default browser window.
Technical Support - displays the tech support •
page.
Check for Update - takes the user to PDI •
Landing and checks the user's version against
the most current available.
About - Displays detailed reference •
information: product version, release
information, and product name.
Exit - Close SmartControl Premium•
To run SmartControl Premium again either •
select SmartControl Premium from Program
menu, double-click the desktop PC icon or
restart the system.
Task Tray Menu Disabled
When the Task Tray is disabled in the preference
folder, only the EXIT selection is available. To
completely remove SmartControl Premium
from the task tray, disable Run at Startup in
Options>Preferences.
21
3.6 SmartDesktop Guide
SmartDesktop
SmartDesktop is in SmartControl Premium. Install
SmartControl Premium and select SmartDesktop
from Options.
• Align to partition check box will enable
automatic alignment for the window when
dragged into the defined partition.
• Select the desired partition by clicking on the
icon. The partition will be applied to the
desktop and the icon will be highlighted.
• Identify provides a quick way to view the grid.
Drag and Drop Windows
Once the partitions are configured and Align to
partition is selected a window can be dragged
into the region and it will automatically align.
When the window and mouse cursor are within
the region, the region will become highlighted.
Note
If the outline of the region is not visible when
dragging the window, “Show windows contents
while dragging” is disabled. To enable:
1. In Control Panel, click System.
2. Click Advanced system settings (For Vista &
Win7 OS, this is located on the left sidebar)
3. In Performance section, click Settings.
4. In the box, check Show window contents
while dragging, and click OK.
Other alternative path:
Vista
Control Panel > Personalization > Window
Color and Appearance > Click "Open Classic
appearance properties for more color options"
> Click "Effects" button > check Show window
contents while dragging
XP:
Display Properties>Appearance>Effects...> check
Show window contents while dragging
Win 7:
No other alternative path available.
22
Title Bar Options
Desktop partition can be accessed from the title
bar of the active window. This provides a quick
and easy way to manage the desktop as well as
sending any window to any partition without
having to drag and drop. Move the cursor into
the active window’s title bar to access the drop
down menu.
Right Click Menu
Right click on the Desktop Partition icon to view
the drop down menu.
1. Find Windows – In some cases, the user may
have sent multiple windows to the same
partition. Find Window will show all open
windows and move the selected window to
the forefront.
2. Desktop Partition – Desktop Partition shows
the current selected partition and allows the
user to quickly change to any of the partitions
shown in the drop down.
Note
If more than one display is attached, the user can
select the targeted display to change the partition.
The highlighted icon represents the current active
partition.
3. Identify Partition – Displays the outline grid
on the desktop for the current partition.
4. Align On/Align Off – Enables/disables the
drag and drop auto align feature.
5. Exit – Closes Desktop Partition and
Display Tune. To re-initialize, launch
Display Tune from the start menu or short cut
on the desktop.
23
Task Tray Right Click
The task tray also contains most of the features
supported in the title bar (with the exception of
automatically sending a window to any partition).
• Find Windows – In some cases, the user may
have sent multiple windows to the same
partition. Find Window will show all open
windows and move the selected window to
the forefront.
• Desktop Partition – Desktop Partition shows
the current selected partition and allows the
user to quickly change to any of the partitions
shown in the drop down.
• Identify Partition – Displays the outline grid
on the desktop for the current partition.
• Align On/Align Off – Enables/disables the
drag and drop auto align feature.
Left Click Menu
Left click on the Desktop Partition icon to quickly
send the active window to any partition without
having to drag and drop. Releasing the mouse will
send the window to the highlighted partition.
24
SmartDesktop Partition Definitions
Name Description Image
Full Desktop Applies all settings to the entire desktop.
Vertical Assesses the screen resolution and divides the display into
two evenly sized vertical regions.
For 90/270 maintain vertical configuration.
Horizontal Assesses the screen resolution and divides the display into
two evenly sized horizontal regions.
For 90/270 maintain horizontal configuration.
Vertical Triple Assesses the screen resolution and divides the display into
three evenly sized vertical regions.
For 90 Partition 1 horizontal top Partition 2 horizontal
center Partition 3 horizontal bottom.
For 270 Partition 3 horizontal top Partition 2 horizontal
center Partition 1 horizontal bottom.
Vertical Split Left Assesses the screen resolution and divides the display into
two vertical regions, the left hand side is a single region,
the right hand side is split into two evenly sized regions
For 90 Partition 1 on top Partition 2&3 on bottomFor
270 Partition 1 on bottom Partition 2&3 on top.
Vertical Split Right Assesses the screen resolution and divides the display into
two vertical regions, the right hand side is a single region,
the left hand side is split into two evenly sized regions
For 90 Partition 1&2 on top Partition 3 on bottom.
For 270 Partition 3 on top Partition 1&2 on bottom.
25
Name Description Image
Horizontal Split Top Assesses the screen resolution and divides the display into
two evenly sized horizontal regions, the top region is single,
the bottom region is spilt into two evenly sized regions
For 90 Partition 1 on right side Vertical Partition 2&3 on
left side Vertical.
For 270 Partition 1 on left side Vertical Partition 2&3 on
right side Vertical.
Horizontal Split Bottom Assesses the screen resolution and divides the display into
two evenly sized horizontal regions, the bottom region is
single, the top region is spilt into two evenly sized regions
For 90 Partition 1&2 on right side Vertical Partition 3 on
left side Vertical.
For 270 Partition 1&2 on left side Vertical Partition 3 on
right side Vertical.
Even Split Assesses the screen resolution and divides the display into
four evenly sized regions.
26
3.7 Philips' Flat Panel Monitors Pixel Defect
Policy
Philips strives to deliver the highest quality
products. We use some of the industry's most
advanced manufacturing processes and practice
stringent quality control. However, pixel or sub
pixel defects on the TFT monitor panels used in
flat panel monitors are sometimes unavoidable.
No manufacturer can guarantee that all panels will
be free from pixel defects, but Philips guarantees
that any monitor with an unacceptable number
of defects will be repaired or replaced under
warranty. This notice explains the different types
of pixel defects and defines acceptable defect
levels for each type. In order to qualify for repair
or replacement under warranty, the number of
pixel defects on a TFT monitor panel must exceed
these acceptable levels. For example, no more
than 0.0004% of the sub pixels on a 19" XGA
monitor may be defective. Furthermore, Philips
sets even higher quality standards for certain
types or combinations of pixel defects that are
more noticeable than others. This policy is valid
worldwide.
Pixels and Sub pixels
A pixel, or picture element, is composed of three
sub pixels in the primary colors of red, green and
blue. Many pixels together form an image. When
all sub pixels of a pixel are lit, the three colored
sub pixels together appear as a single white pixel.
When all are dark, the three colored sub pixels
together appear as a single black pixel. Other
combinations of lit and dark sub pixels appear as
single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen
in different ways. There are two categories of pixel
defects and several types of sub pixel defects
within each category.
Bright Dot Defects
Bright dot defects appear as pixels or sub pixels
that are always lit or 'on'. That is, a bright dot is
a sub-pixel that stands out on the screen when
the monitor displays a dark pattern. There are the
types of bright dot defects:
One lit red, green or blue sub pixel
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Three adjacent lit sub pixels (one white pixel)
27
Note
A red or blue bright dot must be more than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects Black dot defects appear as
pixels or sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that stands out
on the screen when the monitor displays a light
pattern. These are the types of black dot defects:
Proximity of Pixel Defects
Because pixel and sub pixels defects of the same
type that are near to one another may be more
noticeable, Philips also specifies tolerances for the
proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement due
to pixel defects during the warranty period, a
TFT monitor panel in a Philips flat panel monitor
must have pixel or sub pixel defects exceeding the
tolerances listed in the following tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
MODEL !231S2
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
MODEL 231S2
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
MODEL 231S2
Total bright or black dot defects of all types 5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
This monitor is ISO9241-307 compliant.
28
4 Technical Specifications
Picture/Display
Monitor panel type TFT-LCD
Backlight CCFL
Panel size 23'' W (58.4 cm)
Aspect ratio 16:9
Pixel Pitch 0.266 x 0.266 mm
Brightness 300 cd/m²
SmartContrast 500,000:1
Contrast ratio (typical) 1000:1
Response time (typical) 5 ms
Optimum Resolution 1920 x 1080 @ 60Hz
Viewing angle 176° (H) / 170° (V) @ C/R > 5
Picture Enhancement SmartImage
Display colors 16.7 M
Vertical refresh rate 56Hz -76Hz
Horizontal Frequency 30kHz - 80kHz
sRGB YES
Connectivity
Signal input DVI-D (Digital), VGA (Analog)
Input Signal Separate Sync, Sync on Green
Convenience
User Convenience
OSD Languages English, French, German, Italian, Russian, Spanish,
Simplified Chinese, Portuguese
Other convenience VESA mount ( 100 x 100mm), Kensington lock
Plug & Play Compatibility DDC/CI, sRGB, Windows 7/Vista/XP, Mac OSX, Linux
Stand
Tilt -5/+20
Swivel -65/+65
Height adjustment up to 70mm
29
Power
On mode 42.24W (typ.)
On mode (ECO mode) (typical) 24.5W
Energy Consumption
(EnergyStar 5.0 test method)
AC Input Voltage at
100VAC +/-5VAC,
50Hz +/- 3Hz
AC Input Voltage at
115VAC +/-5VAC,
60Hz +/- 3Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/ -3Hz
Normal Operation (typical) 28.62W 27.65W 27.5W
Sleep (typical) 0.1W 0.1W 0.1W
Off 0.1W 0.1W 0.1W
Heat Dissipation* AC Input Voltage at
100VAC +/-5VAC,
50Hz +/ -3Hz
AC Input Voltage at
115VAC +/-5VAC,
60Hz +/ -3Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/ -3Hz
Normal Operation 97.68BTU 94.37BTU 93.86BTU
Sleep (typical) 0.34BTU 0.34BTU 0.34BTU
Off 0.34BTU 0.34BTU 0.34BTU
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply Build-in, 100-240VAC, 50/60Hz
Dimension
Product with stand (WxHxD) 566 x 499 x 249mm
Product without stand
(WxHxD)
566 x 360 x 50mm
Box dimension (WxHxD) 615 x 478 x 171mm
Weight
Product with stand 4.6kg
Product without stand 4.2kg
Product with packaging 6.4kg
Operating Condition
Temperature range Storage: -20°C to 60°C
operation: 0°C to 40 °C
Relative humidity 20% to 80%
Altitude Non-operation: + 40,000 ft ( 12,192 m)
operation: + 12,000 ft ( 3,658 m)
MTBF 50,000 hrs
30
Environmental
ROHS YES
EPEAT Silver (www.epeat.net)
Packaging 100% recyclable
Compliance and standards
Regulatory Approvals CE Mark, Energy Star 5.0, FCC Class B, SEMKO, TCO5.0,
TÜV/GS, TÜV Ergo, UL/cUL
Cabinet
Color Black/Silver, Black/Black
Finish Texture
Note
1. EPEAT Silver is valid only where Philips registers the product. Please visit www.epeat.net for
registration status in your country.
2. This data is subject to change without notice. Go to www.philips.com/support to download the latest
version of leaflet.
31
4.1 Resolution & Preset Modes 4.2 Automatic PowerSaving
If you have VESA DPM compliance display card
or software installed in your PC, the monitor can
automatically reduce its power consumption when
not in use. If an input from a keyboard, mouse or
other input device is detected, the monitor will
'wake up' automatically. The following table shows
the power consumption and signaling of this
automatic power saving feature:!
Maximum Resolution
For 231S2
1920 x 1080 at 60 Hz (analog input)
1920 x 1080 at 60 Hz (digital input)
Recommended Resolution
!
For 231S2
1920 x 1080 at 60 Hz (digital input)
H. freq (kHz) Resolution V. freq (Hz)
31.47 640x480 59.94
37.88 800x600 60.32
48.36 1024x768 60.00
54.00 1152x864 60.00
44.77 1280x720 59.86
47.78 1280x768 59.87
49.70 1280x800 59.81
60.00 1280x960 60.00
63.89 1280x1024 60.02
47.71 1360x768 60.02
55.47 1440x900 59.90
55.94 1440x900 59.89
75.00 1600x1200 60.00
64.67 1680x1050 59.88
65.29 1680x1050 59.95
66.59 1920x1080 59.93
74.04 1920x1200 59.95
67.50 1920x1080 60.00
Power Management Definition
VESA
Mode
Video H-sync V-sync Power Used LED color
Active ON Yes Yes 42.24W
(typ.),
White
Sleep
(typ.)
OFF No No 0.1W White
(Blinking)
Switch Off OFF - - 0.1W OFF
Note
This data is subject to change without notice.
The following setup is used to measure power
consumption on this monitor.
Native resolution: 1920x1080.
Contrast: 50%
Brightness: 300 nits
Color temperature: 6500k
32
5 Regulatory Information
Lead-free Product
Lead free display promotes
environmentally sound recovery and
disposal of waste from electrical and
electronic equipment. Toxic substances
like Lead has been eliminated and compliance
with European community’s stringent RoHs
directive mandating restrictions on hazardous
substances in electrical and electronic equipment
have been adhered to in order to make Philips
monitors safe to use throughout its life cycle.
TCO Displays 5.0 Information
Congratulations,
Your display is designed for both
you and the planet!
This display carries the TCO
Certified label. This ensures that
the display is designed for minimal impact on the
climate and natural environment, while offering
all the performance expected from top of the
line electronic products. TCO Certified is a third
party verified program, where every product
model is tested by an accredited independent
test laboratory. TCO Certified represents one of
the toughest certifications for displays worldwide.
Some of the Usability features of the TCO
Displays 5.0 requirements:
Visual Ergonomics
Good visual ergonomics in order to improve the
working environment for the user and to reduce
sight and strain problems. Important parameters
are:
Light levels without color tint, Uniform color •
and luminance, Wide color gamut
Calibrated color temperature and gamma •
curve
Wide luminance level, Dark black levels, Low •
motion blur
Electrical Safety
Product fulfills rigorous safety standards •
Emissions
Low alternating electric and magnetic fields •
emissions
Low acoustic noise emissions •
Some of the Environmental features of the
TCO Displays 5.0 requirements:
The brand owner demonstrates corporate •
social responsibility and has a certified
environmental management system
(EMAS or ISO 14001)
Very low energy consumption both in on- and •
standby mode
Restrictions on chlorinated and brominated •
flame retardants, plasticizer and polymers
Restrictions on heavy metals such as cadmium, •
mercury and lead (RoHS compliance)
EPEAT
(www.epeat.net)
“The EPEAT (Electronic Product
Environmental Assessment Tool)
program evaluates computer
desktops, laptops, and monitors
based on 51 environmental criteria
developed through an extensive stakeholder
consensus process supported by US EPA.
EPEAT system helps purchasers in the public
and private sectors evaluate, compare and select
desktop computers, notebooks and monitors
based on their environmental attributes. EPEAT
also provides a clear and consistent set of
performance criteria for the design of products,
and provides an opportunity for manufacturers to
secure market recognition for efforts to reduce
the environmental impact of its products.”
33
Benefits of EPEAT
Reduce use of primary materials
Reduce use of toxic materials
Avoid the disposal of hazardous waste EPEAT’S
requirement that all registered products meet
ENERGY STAR’s energy efficiency specifications,
means that these products will consume less
energy throughout their life.
CE Declaration of Conformity
This product is in conformity with the following
standards
EN60950-1:2006 (Safety requirement of •
Information Technology Equipment)
EN55022:2006 (Radio Disturbance •
requirement of Information Technology
Equipment)
EN55024:1998+A1:2001+A2:2003 (Immunity •
requirement of Information Technology
Equipment)
EN61000-3-2:2006 (Limits for Harmonic •
Current Emission)
EN61000-3-3:1995+A1:2001+A2:2005 •
(Limitation of Voltage Fluctuation and Flicker)
following provisions of directives applicable
2006/95/EC (Low Voltage Directive) •
2004/108/EC (EMC Directive) •
2005/32/EC (EuP Directive, EC No. 1275/2008 •
mplementing Directive for Standby and Off
mode power consumption) and is produced
by a manufacturing organization on ISO9000
level.
The product also comply with the following
standards
ISO9241-307:2008 (Ergonomic requirement, •
Analysis and compliance test methods for
electronic visual displays)
GS EK1-2000:2009 (GS mark requirement) •
prEN50279:1998 (Low Frequency Electric and •
Magnetic fields for Visual Display)
MPR-II (MPR:1990:8/1990:10 Low Frequency •
Electric and Magnetic fields)
TCO Displays 5.0 (Requirement for •
Environment Labeling of Ergonomics,
Energy, Ecology and Emission, TCO: Swedish
Confederation of Professional Employees) for
TCO versions
Energy Star Declaration
(www.energystar.gov)
This monitor is equipped with a function for saving
energy which supports the VESA Display Power
Management (DPM) standard. This means that the
monitor must be connected to a computer which
supports VESA DPM. Time settings are adjusted
from the system unit by software.
VESA State LED Indicator Power
Consumption
Normal
operation ON (Active) White 28.62W (typ.)
Power Saving
Alternative 2
One step
Sleep (typ.)
Switch Off
White Blinking
Off
0.1W
0.1W
As an ENERGY STAR® Partner,
we have determined that this
product meets the ENERGY STAR®
guidelines for energy efficiency.
Note
We recommend you switch off the monitor when
it is not in use for a long time.
34
Federal Communications Commission (FCC)
Notice (U.S. Only)
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and, if not installed and
used in accordance with
the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user
is encouraged to try to correct the
interference by one or more of the following
measures:
Reorient or relocate the receiving antenna. •
Increase the separation between the •
equipment and receiver.
Connect the equipment into an outlet on •
a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/ •
TV technician for help.
Changes or modifications not expressly
approved by the party responsible for compliance
could void the user's authority to operate the
equipment.
Use only RF shielded cable that was supplied with
the monitor when connecting this monitor to a
computer device.
To prevent damage which may result in fire or
shock hazard, do not expose this appliance to rain
or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS
ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.
FCC Declaration of Conformity
Declaration of Conformity for Products Marked
with FCC Logo,
United States Only
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
35
Commission Federale de la Communication
(FCC Declaration)
Cet équipement a été testé et déclaré
conforme auxlimites des appareils numériques
de class B,aux termes de l'article 15 Des
règles de la FCC. Ces limites sont conçues de
façon à fourir une
protection raisonnable contre les interférences
nuisibles dans le cadre d'une installation
résidentielle.
CET appareil produit, utilise et peut émettre
des hyperfréquences qui, si l'appareil n'est pas
installé et utilisé selon les consignes données,
peuvent causer des interférences nuisibles aux
communications radio.
Cependant, rien ne peut garantir l'absence
d'interférences dans le cadre d'une installation
particulière. Si cet appareil est la cause
d'interférences nuisibles pour la réception des
signaux de radio ou de télévision, ce qui peut
être décelé en fermant l'équipement, puis en
le remettant en fonction, l'utilisateur pourrait
essayer de corriger la situation en prenant les
mesures suivantes:
Réorienter ou déplacer l'antenne de réception. •
Augmenter la distance entre l'équipement et •
le récepteur.
Brancher l'équipement sur un autre circuit que •
celui utilisé par le récepteur.
Demander l'aide du marchand ou d'un •
technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu
l'approbation des services compétents en matière
de conformité est susceptible d'interdire à
l'utilisateur l'usage du présent équipement.
N'utiliser que des câbles RF armés pour les
connections avec des ordinateurs ou
périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.
EN 55022 Compliance (Czech Republic Only)
36
Polish Center for Testing and Certification
Notice
The equipment should draw power from a socket
with an attached protection circuit (a three-
prong socket). All equipment that works together
(computer, monitor, printer, and so on) should
have the same power supply source.
The phasing conductor of the room's electrical
installation should have a reserve short-circuit
protection device in the form of a fuse with a
nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the
power supply cable must be removed from the
power supply socket, which should be located
near the equipment and easily accessible.
A protection mark "B" confirms that the
equipment is in compliance with the protection
usage requirements of standards PN-93/T-42107
and PN-89/E-06251.
BSMI Notice (Taiwan Only)
North Europe (Nordic Countries) Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU
STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT
NETLEDNINGENS STIK OG STIKKONTAKT ER
NEMT TILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO
VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ
DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
37
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den
in der "Verordnung über den Schutz vor Schäden
durch Röntgenstrahlen" festgelegten Vorschriften.
Auf der Rückwand des Gerätes befindet sich
ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da die Vorschriften über
die Bauart von Störstrahlern nach Anlage III ¤ 5
Abs. 4 der Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung
geforderten Werten entspricht, ist darauf zu
achten, daß
Reparaturen nur durch Fachpersonal 1.
durchgeführt werden.
nur original-Ersatzteile verwendet werden. 2.
bei Ersatz der Bildröhre nur eine bauartgleiche 3.
eingebaut wird.
Aus ergonomischen Gründen wird empfohlen,
die Grundfarben Blau und Rot nicht auf dunklem
Untergrund zu verwenden (schlechte Lesbarkeit
und erhöhte Augenbelastung bei zu geringem
Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach
DIN 45 635 beträgt 70dB (A) oder weniger.
ACHTUNG: BEIM AUFSTELLEN
DIESES GERÄTES DARAUF
ACHTEN, DAß NETZSTECKER UND
NETZKABELANSCHLUß LEICHT
ZUGÄNGLICH SIND.
China RoHS
The People's Republic of China released a
regulation called "Management Methods for
Controlling Pollution by Electronic Information
Products" or commonly referred to as China
RoHS. All products are produced and sold for
China market have to meet China RoHS request.
环保使用期限
此标识指期限(十年),电子信息产品中含有的
有毒有害物质或元素在正常使用的条件下不
会发生外泄或突变, 电子信息产品用户使用该
电子信息产品不会对环境造成严重污染或对
其人身、 财产造成严重损害的期限．
38
6 Customer care and warranty
Customer Care & Warranty
PLEASE SELECT YOUR COUNTRY/AREA
TO REVIEW DETAILS OF YOUR WARRANTY
COVERAGE
WESTERN EUROPE
Austria / Belgium / Denmark / France /
Germany / Greece / Finland / Ireland / Italy /
Luxembourg / the Netherlands / Norway /
Portugal / Sweden / Switzerland / Spain /
United Kingdom / Poland
EASTERN EUROPE
Czech Republic / Hungary / Russia / Slovakia /
Slovenia / Turkey
LATIN AMERICA
Argentina / Brasil
NORTH AMERICA
Canada / USA
PACIFIC
Australia / New Zealand
ASIA
China / Hong Kong / India / Indonesia / Korea /
Malaysia / Pakistan / Philippines / Singapore /
Taiwan / Thailand / Vietnam
AFRICA
South Africa
MIDDLE EAST
United Arab Emirates
What is covered?
The Philips F1rst Choice Warranty applies within
Andorra, Austria, Belgium, Cyprus, Denmark,
France, Germany, Greece, Finland, Ireland,
Italy, Liechtenstein, Luxembourg, Monaco, the
Netherlands, Norway, Poland, Portugal, Sweden,
Switzerland, Spain and the United Kingdom
and only for monitors originally designed,
manufactured, approved and/or authorized for
usage within these countries.
Warranty coverage begins as from the day you
buy your monitor. For three years thereafter, your
monitor will be swapped by at least an equivalent
monitor in case of defects provided for under the
warranty coverage.
The swap monitor remains yours and Philips
keeps the defective/original monitor. For the swap
monitor the warranty period remains equal to
that of your original monitor, being 36 months as
from the purchase date of your original monitor.
Your Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and
manufactured to high standards and
deliver high-quality performance, ease
of use and ease of installation. Should
you encounter any difficulties while
installing or using this product, please contact
the Philips helpdesk directly to benefit from your
Philips F1rst Choice Warranty. This three-year
service warranty entitles you to a swap model
on-site if your monitor turns out to be faulty or
defective. Philips aims at a swap within 48 hours
of your call being received.
39
What is excluded?
The Philips F1rst Choice Warranty applies
provided the product is handled properly for its
intended use, in accordance with its operating
instructions and upon presentation of the
original invoice or cash receipt, indicating the
date of purchase, dealer's name and model and
production number of the product.
The Philips F1rst Choice Warranty may not apply
if:
The documents have been altered in any way •
or made illegible;
The model or production number on the •
product has been altered, deleted, removed or
made illegible;
Repairs or product modifications and •
alterations have been executed by
unauthorized service organizations or persons;
Damage is caused by accidents including but •
not limited to lightning, water or fire, misuse or
neglect;
Reception problems caused by signal •
conditions or cable or antenna systems
outside the unit;
Defects caused by abuse or misuse of the •
monitor;
Product requires modification or adaptation •
to enable it to comply with local or national
technical standards, which apply in countries
for which the product was not originally
designed, manufactured, approved and/or
authorized. Therefore always check whether a
product can be used in a specific country.
Note that products that are not originally •
designed, manufactured, approved and/or
authorized for usage within the Philips F1rst
Choice countries, do not apply to the Philips
F1rst Choice Warranty. In these cases the
Philips global warranty terms are valid.
Just a click away
In case of any problems, we advise you to read
the operating instructions carefully or go to the
www.philips.com/support website for additional
support.
Just a phone call away
In order to avoid unnecessary inconvenience,
we advise you to read the operating instructions
carefully or go to the www.philips.com/support
website for additional support before contacting
the Philips helpdesk.
To solve your problem quickly, please prepare
the following details before contacting the Philips
helpdesk:
Philips type number •
Philips serial number •
Purchase date (copy of purchase may be •
required)
PC environment Processor: •
o CUP and Graphic card name and driver
version
oOperating system
oApplication being used
Other cards installed •
Having the following information available will also
help speed up the process:
Your proof of purchase indicating: date of •
purchase, dealer name, model and product
serial number.
The full address to which the faulty monitor •
has to be collected and the swap model
should be delivered.
Philips' customer help desks are located
worldwide. Click here to access the F1rst Choice
Contact Information.
Or you can reach us via:
Website: http://www.philips.com/support
40
F1rst Choice Contact Information
Country Code Telephone number Tariff
Austria +43 0810 000206 €0.07
Belgium +32 078 250851 €0.06
Denmark +45 3525 8761 Local call tariff
Finland +358 840 320 041 €0.08
Luxembourg +352 26 84 30 00 Local call tariff
The Netherlands +31 0900 0400 063 €0.10
Norway +47 2270 8250 Local call tariff
Poland +48 0223491505 Local call tariff
Portugal +351 2 1359 1440 Local call tariff
Spain +34 902 888 785 €0.10
Sweden +46 08 632 0016 Local call tariff
Switzerland +41 02 2310 2116 Local call tariff
United Kingdom +44 0207 949 0069 Local call tariff
41
Your Guarantee in Central and Eastern Europe
Dear Customer,
Thank you for purchasing this Philips product,
which has been designed and manufactured to
the highest quality standards. If, unfortunately,
something should go wrong with this product
Philips guarantees free of charge labor and
replacement parts during a period of 36 months
from date of purchase.
What is covered?
This Philips Guarantee in Central and Eastern
Europe applies within Czech Republic, Hungary,
Slovakia, Slovenia, Russia and Turkey and only
for monitors originally designed, manufactured,
approved and/or authorized for usage within these
countries.
Warranty coverage begins as from the day you
buy your monitor. For 3 years thereafter, your
monitor will be serviced in case of defects
provided for under the warranty coverage.
What is excluded?
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer's
name and model and production number of the
product.
The Philips guarantee may not apply if:
the documents have been altered in any way •
or made illegible;
the model or production number on the •
product has been altered, deleted, removed or
made illegible;
repairs or product modifications and lterations •
have been executed by unauthorized service
organizations or persons;
damage is caused by accidents including but •
not limited to lightning, water or fire, misuse or
neglect.
Reception problems caused by signal •
conditions or cable or antenna systems
outside the unit;
Defects caused by abuse or misuse of the •
monitor;
Product requires modification or adaptation •
to enable it to comply with local or national
technical standards, which apply in countries
for which the product was not originally
designed, manufactured, approved and/or
authorized. Therefore always check whether a
product can be used in a specific country.
Please note that the product is not defective under
this guarantee in the case where modifications
become necessary in order for the product to
comply with local or national technical standards
which apply in countries for which the product
was not originally designed and/or manufactured.
Therefore always check whether a product can be
used in a specific country.
Just a click away
In case of any problems, we advise you to read
the operating instructions carefully or go to the
www.philips.com/support website for additional
support.
Just a phone call away
In order to avoid unnecessary inconvenience,
we advise you to read the operating instructions
carefully before contacting our dealers or
Information Centers
In case your Philips product is not working
correctly or is defective, please contact your
Philips dealer or directly the Philips Service and
Consumer Information Centers
Website: http://www.philips.com/support
42
Consumer Information Centers
Argentina / Australia / Brasil / Canada /
New Zealand / Belarus / Bulgaria / Croatia /
Czech Republic / Estonia / United Arab Emirates /
Hong Kong / Hungary / India / Indonesia /
Israel / Latvia / Lithuania / Malaysia /
Middle East + North Africa / New Zealand /
Pakistan / Romania / Russia /
Serbia & Montenegro / Singapore / Slovakia /
Slovenia / South Africa / South Korea / Taiwan /
Philippines / Thailand / Turkey / Ukraine /
Vietnam
Eastern Europe
BELARUS Technic al Center of JV IBA
M. Bogdanovich str. 155
BY - 220040 Minsk
Tel: +375 17 217 33 86
BELARUS
Service.BY
Petrus Brovky st. 19 – 101-B
220072, Minsk
Belarus
BULGARIA
LAN Service
140, Mimi Balkanska Str.
Office center Translog
1540 Sofia, Bulgaria
Tel: +359 2 960 2360
www.lan-service.bg
CZECH REPUBLIC
General Consumer Information Center
800 142100
Xpectrum
Lu.ná 591/4
CZ - 160 00 Praha 6 Tel: 800 100 697 or 220 121
435
Email:info@xpectrum.cz
www.xpectrum.cz
CROATIA
Renoprom d.o.o.
Ljubljanska 4,
Sv. Nedjelja,10431
Croatia
Tel: +385 1 333 0974
ESTONIA
FUJITSU SERVICES OU
Akadeemia tee 21G
EE-12618 Tallinn
Tel: +372 6519900
www.ee.invia.fujitsu.com
HUNGARY
Serware Szerviz
Vizimolnár u. 2-4
HU - 1031 Budapest
Tel: +36 1 2426331
Email: inbox@serware.hu
www.serware.hu
HUNGARY
Profi Service Center Ltd.
123 Kulso-Vaci Street,
H-1044 Budapest ( Europe Center )
Hungary
Tel: +36 1 814 8080
m.andras@psc.hu
LATVIA
ServiceNet LV
Jelgavas iela 36
LV - 1055 Riga,
Tel: +371 7460399
Email: serviss@servicenet.lv
LITHUANIA
ServiceNet LT
Gaiziunu G. 3
LT - 3009 KAUNAS
Tel: +370 7400088
Email: servisas@servicenet.lt
www.servicenet.lt
43
ROMANIA
Blue Ridge Int'l Computers SRL
115, Mihai Eminescu St., Sector 2
RO - 020074 Bucharest
Tel: +40 21 2101969
SERBIA & MONTENEGRO
Kim Tec d.o.o.
Viline vode bb, Slobodna zona
Beograd L12/3
11000 Belgrade
Serbia
Tel. +381 11 20 70 684
SLOVAKIA
General Consumer Information Center
0800004551
Datalan Servisne Stredisko
Puchovska 8
SK - 831 06 Bratislava
Tel: +421 2 49207155
Email: servis@datalan.sk
SLOVENIA
PC HAND
Brezovce 10
SI - 1236 Trzin
Tel: +386 1 530 08 24
Email: servis@pchand.si
RUSSIA
CPS
18, Shelepihinskaya nab.
123290 Moscow
Russia
Tel. +7(495)797 3434
Profservice:
14A -3, 2Karacharovskaya str,
109202, Moscow ,
Russia
Tel. +7(095)170-5401
TURKEY
Türk Philips Ticaret A.S.
Yukari Dudullu Org.San.Bolgesi
2.Cadde No:22
34776-Umraniye/Istanbul
Tel: (0800)-261 33 02
UKRAINE
Comel
Shevchenko street 32
UA - 49030 Dnepropetrovsk
Tel: +380 562320045
www.csp-comel.com LLC Topaz Company
Topaz-Service Company,
Mishina str. 3,
Kiev
Ukraine-03151
Tel: +38 044 245 73 31
Latin America
ARGENTINA
Azopardo 1480.
(C1107ADZ) Cdad. de Buenos Aires
Tel: 0800 3330 856
Email: CIC.monitores@Philips.com
BRASIL
Alameda Raja Gabaglia, 188 - 10°Andar - V.
Olímpia - S. Paulo/SP - CEP 04551-090 -
Brasil
Tel: 0800-7254101
Email: CIC.monitores@Philips.com
Pacific
AUSTRALIA
Company: AGOS NETWORK PTY LTD
Address: 4/5 Dursley Road, Yenorra, NSW 2161,
Australia
Tel: 1300 360 386
Fax: +61-2-80808147
Email: philips@agos.com.au
Service hours: Mon.~Fri. 8:00am-7:30pm
44
NEW ZEALAND
Company: Visual Group Ltd.
Address: 28 Walls Rd Penrose Auckland
Phone: 0800 657447
Fax: 09 5809607
E-mail: vai.ravindran@visualgroup.co.nz
Service Hours: Mon.~Fri. 8:30am~5:30pm
Asia
HONG KONG
Company: Smart Pixels Technology Ltd.
Address: 9/F Wilson Logistics Center 24-28 Kung
Kip Street Kwai Chung, N.T., Hong Kong.
Tel: +852 2619 9639
Fax: +852 2148 3123
E-mail: service@smartpixels.com.hk
Service hours: Mon. To Fri.: 9:00am–6:00pm, Sat.:
9:00am–1:00pm
Macau
Company: Smart Pixels Technology Ltd.
Address: RUA DO PE. ANT ROLIZ NO.2H R/C +
SL(A) HONG FOK KOK, MACAU
᠑⇵Ṙ⠞㐓ṵ⿽ʷ⚦H⎪
Tel: (853)-0800-987
Fax: (853)-2855-2228
E-mail: service@smartpixels.com.hk
Service hours: Mon. To Fri.: 9:00am–6:00pm, Sat.:
9:00am–1:00pm
India:
Company: REDINGTON INDIA LTD
Address: SPL Guindy House, 95 Mount Road,
Chennai 600032, India
Tel: 1 800 425 6396
E-mail: centralservice@philipsmonitors.co.in
Service hours: Mon.~Fri. 9:00AM~5:30PM; Sat.
9:00AM~1:00PM
Indonesia:
Company: PT. Gadingsari elektronika Prima
Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F,
Pondok Pinang. Jakarta
Tel: 62 21 75909053, 75909056, 7511530
Fax: 62 21 7510982
E-mail: gepta@cbn.net.id
Service hours: Mon.~Fri. 8:30am~4:30pm; Sat.
8:30am~2:00pm
Coverage: Jakarta, Bekasi, Krawang, Bogor, Depok,
Tangerang, Serpong, Serang
Additional service points:
1. ASC MEDAN
Address: JL.Kakap No.32G, Medan
Phone: 62 61 4538920
Coverage: Medan, Aceh, Pematang Siantar,
Pakanbaru, Padang
2. ASC YOGYA
Address: Jl.Pembela Tanah Air No.15,Yogyakarta
Phone: 62 274 564791
Coverage: Yogyakarta, Solo, Semarang, Magelang
3. ASC SURABAYA
Address: HI-TECH Mall Lt.2 ,Blok C1-.12A
Jl.Kusuma Bangsa 116-118, Surabaya
Phone: 62 31 5353573
Coverage: Surabaya, Malang, Pasuruan, Bojonegoro,
Kediri, Gersik
4. ASC BALI
Address: Jl.Pulau Nusa Penida No.28 Denpasar-
Bali
Phone: 62 813 31821822
Coverage: Denpasar, Kuta, Nusa Dua, Gianyar,
Bedugul
5. ASC BANDUNG
Address: Segitiga Mas Kosambi Blok G-9 Jl.Jend
A.Yani ,Bandung
Phone: 62 22 7237009
Coverage: Bandung, Cirebon, Ciamis, Sukabumi
45
Pakistan:
Philips Consumer Service
Address: Mubarak manzil, 39, Garden Road, Saddar,
Karachi-74400
Tel: (9221) 2737411-16
Fax: (9221) 2721167
E-mail: care@philips.com
Service hours: Mon.~Sat. 09:30am~1:00pm &
2:00pm~5:30pm
Vietnam:
1. Ho Chi Minh City :
Company: FPT Service Informatic Company Ltd. -
Ho Chi Minh City Branch
Address: 207/4 Nguyen Van Thu Street, District 1,
HCM City
Tel: +84 8 38248007
Fax: +84 8 38248010
E-mail: Thanght@fpt.com.vn
quangdd@fpt.com.vn
Service hours: Mon. To Fri.: 8:00am–12:00pm,
1:30pm–5:30pm; Sat.: 8:00am-12:00pm
2. Danang City :
Company: FPT Service Informatic Company Ltd. -
Da nang Office
Address: 336 Le Duan Street - Thanh Khe District
- Đa Nang City
Tel: 05113.562666; Fax: 05113.562662
Tel: +84 511 3562666
Fax: +84 511 3562662
E-mail: khangndv@fpt.com.vn
quangdd@fpt.com.vn
Service hours: Mon. To Fri.: 8:00am-12:00pm,
1:30pm–5:30pm; Sat.: 8:00am-12:00pm
3. Can tho Province :
Company: FPT Service Informatic Company Ltd. -
Can Tho Office
Address: 71/4 Tran Phu Street, Ninh Kieu District,
Can tho City
Tel: +84 5113.562666
Fax: +84 5113.562662
E-mail: nhieptv@fpt.com.vn
quangdd@fpt.com.vn
Service hours: Mon. To Fri.: 8:00am-12:00pm,
1:30pm-5:30pm; Sat.: 8:00am-12:00pm
Philippines:
Company: Glee Electronics, Inc.
Address: Unit 1103-1104 11F The Taipan Place
Bldg. F. Ortigas Center Pasig City
Tel: (02) 633-4533 to 34 / (02) 637-6559 to 60
Fax: (02) 6334563
E-mail: arnold.manabat@glee.com.ph
Service hours: Mon.~Fri. 8:00am~6:00pm
Taiwan:
Company: FETEC.CO
Address: No.499, Ciwen Rd., Taoyuan City, Taoyuan
County 330, Taiwan
Consumer Care: 0800-231-099
Tel: (03)2120336
Fax: (03)3129184
E-mail: knlin08@xuite.net
Service hours: Mon.~Fri. 8:30am~7:00pm
Africa
SOUTH AFRICA
Company name: Sylvara Technologies Pty Ltd
Address: Ho Address Palm Springs Centre
Christoffel Road Van Riebeeck Park Kempton Park,
South Africa
Tel: +27878084456
Fax: +2711 391 1060
E-mail: customercare@philipssupport.co.za
Service hours: Mon.~ Fri. 08:00am~05:00pm
Middle East
Middle East + North Africa
Company: AL SHAHD COMPUTER L.L.C
Address: P.O.BOX: 29024, DUBAI, UNITED ARAB
EMIRATES
TEL: 00971 4 2276525
FAX: 00971 4 2276242
E-mail: shahd52@eim.ae
Service hours: Sat.~Thur. 9:00am~1:00pm &
4:00pm- 8:00pm
46
Your Philips F1rst Choice Warranty(USA)
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and
manufactured to high standards and
deliver high-quality performance, ease
of use and ease of installation. Should
you encounter any difficulties while
installing or using this product, please contact
Philips directly to benefit from your Philips F1rst
Choice Warranty. This three-year service warranty
entitles you to a swap model on-site within 48
hours of your call being received within the first
year of purchase. If you have any problems with
your monitor within the second or third year of
purchase, we will repair it after it has been sent
to the service provider at your expense and
returned to you within five working days, free of
charge.
Israel
Company: Eastronics LTD
Address: 13 Rozanis St. P.O.B. 39300, Tel Aviv
61392 Israel
Tel: 1-800-567000 call free in Israel; (972-50-
8353722 after service hours until 20:00)
Fax: 972-3-6458759
E-mail: eastronics@eastronics.co.il
Service hours: Sun.~Thurs. 08:00 - 18:00
LIMITED WARRANTY (Computer Monitor)
Click here to access the Warranty Registration
Card.
Three Years Free Labor / Three Years Free Service
on Parts / One Year Exchange*
*Product will be exchanged with a new or
renewed to original specifications unit within two
business days for the first year. This product must
be shipped in at your expense for service during
years two and three.
47
WHO IS COVERED?
You must have proof of purchase to receive
warranty service. A sales receipt or other
document showing that you purchased the
product is considered proof of purchase. Attach it
to this owner's manual and keep both nearby.
WHAT IS COVERED?
Warranty coverage begins the day you buy your
product. For three years thereafter, all parts will be
repaired or replaced, and labor is free. After three
years from the day of purchase, you pay for the
replacement or repair of all parts, and for all labor
charges.
All parts, including repaired and replaced parts,
are covered only for the original warranty period.
When the warranty on the original product
expires, the warranty on all replaced and repaired
products and parts also expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
labor charges for installation or setup of the
product, adjustment of customer controls on
the product, and installation or repair of antenna
systems outside of the product.
product repair and/or part replacement because
of misuse, accident, unauthorized repair or other
cause not within the control of Philips Consumer
Electronics.
reception problems caused by signal conditions or
cable or antenna systems outside the unit.
a product that requires modification or adaptation
to enable it to operate in any country other
than the country for which it was designed,
manufactured, approved and/or authorized, or
repair of products damaged by these modifications.
incidental or consequential damages resulting
from the product. (Some states do not allow the
exclusion of incidental or consequential damages,
so the above exclusion may not apply to you.
This includes, but is not limited to, prerecorded
material, whether copyrighted or not copyrighted.)
the model or production number on the product
has been altered, deleted, removed or made
illegible.
Where IS SERVICE AVAILABLE?
Warranty service is available in all countries
where the product is officially distributed by
Philips Consumer Electronics. In countries where
Philips Consumer Electronics does not distribute
the product, the local Philips service organization
will attempt to provide service (although there
may be a delay if the appropriate spare parts and
technical manual(s) are not readily available).
Where CAN I GET MORE INFORMATION?
For more information, contact the Philips
Customer Care Center by calling (877) 835-1838
(U.S.A. customers only) or (919) 573-7855.
Before Requesting Service...
Please check your owner's manual before
requesting service. Adjustments of the controls
discussed there may save you a service call.
TO GET WARRANTY SERVICE IN U.S.A.,
PUERTO RICO OR U.S. VIRGIN ISLANDS...
48
Contact the Philips Customer Care Center phone
number listed below for product assistance and
procedures for servicing:
Philips Customer Care Center
(877) 835-1838 or (919) 573-7855
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all
implied warranties, including implied warranties
of merchantability and fitness for a particular
purpose, are limited in duration to the duration
of this express warranty. But, because some states
do not allow limitations on how long an implied
warranty may last, this limitation may not apply to
you.)
TO GET WARRANTY SERVICE IN CANADA...
Please contact Philips at:
(800) 479-6696
Three years free parts and three years free labor
will be provided at Philips Canada depot or any
one of its authorized service centers.
(In Canada, this warranty is given in lieu of all other
warranties. No other warranties are expressed
or implied, including any implied warranties of
merchantability or fitness for a particular purpose.
Philips is not liable under any circumstances for any
direct, indirect, special, incidental or consequential
damages, howsoever incurred, even if notified of
the possibility of such damages.)
REMEMBER... Please record the model and serial
numbers found on the product below.
MODEL # ______________________________
SERIAL # _______________________________
This warranty gives you specific legal rights. You
may have other rights which vary from state/
province to state/province.
Before contacting Philips, please prepare the
following details so we can solve your problem
quickly.
Philips type number •
Philips serial number •
Purchase date (copy of purchase may be •
required)
PC environment Processor: •
o CUP and Graphic card name and driver
version
oOperating system
oApplication being used
Other cards installed •
Having the following information available will
also help speed up the process:
Your proof of purchase indicating: date of •
purchase, dealer name, model and product
serial number.
The full address to which the swap model •
should be delivered.
Just a phone call away
Philips’ customer help desks are located
worldwide. Within the U.S. you can contact Philips
customer care Monday-Friday from 8:00 AM-
9:00 PM Eastern Time (ET) and on Saturdays from
10:00 AM-5:00 PM ET hrs by using one of the
contact phone numbers.
For more information on this and more great
Philips products visit our website at:
Website: http://www.philips.com
49
Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product
which has been designed and manufactured to the
highest quality standards.
If, unfortunately, something should go wrong with
this product Philips guarantees free of charge labor
and replacement parts irrespective of the country
where it is repaired during a period of 12 months
from date of purchase. This international Philips
guarantee complements the existing national
guarantee obligations to you of dealers and Philips
in the country of purchase and does not affect
your statutory rights as a customer.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer's
name and model and production number of the
product.
The Philips guarantee may not apply if:
the documents have been altered in any way •
or made illegible;
the model or production number on the •
product has been altered, deleted, removed or
made illegible;
repairs or product modifications and •
alterations have been executed by
unauthorized service organizations or persons;
damage is caused by accidents including but •
not limited to lightning, water or fire, misuse or
neglect.
Please note that the product is not defective under
this guarantee in the case where modifications
become necessary in order for the product to
comply with local or national technical standards
which apply in countries for which the product
was not originally designed and/or manufactured.
Therefore always check whether a product can be
used in a specific country.
In case your Philips product is not working
correctly or is defective, please contact your Philips
dealer. In the event you require service whilst in
another country a dealer address can be given to
you by the Philips Consumer Help Desk in that
country, the telephone and fax number of which
can be found in the relevant part of this booklet.
In order to avoid unnecessary inconvenience,
we advise you to read the operating instructions
carefully before contacting your dealer. If you have
questions which your dealer cannot answer or
any related question please contact the Philips
Consumer Information Centers or via:
Website: http://www.philips.com
50
7.1 Troubleshooting
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact Philips
customer service representative.
Common Problems
No Picture (Power LED not lit)
Make sure the power cord is plugged into the •
power outlet and into the back of the monitor.
First, ensure that the power button on the •
front of the monitor is in the OFF position,
then press it to the ON position.
No Picture (Power LED is white blinking)
Make sure the computer is turned on. •
Make sure the signal cable is properly •
connected to your computer.
make sure the monitor cable has no bent pins •
on the connect side. If yes, repair or replace
the cable.
The Energy Saving feature may be activated •
Screen says
Make sure the monitor cable is properly •
connected to your computer. (Also refer to
the Quick Set-Up Guide).
Check to see if the monitor cable has bent •
pins.
Make sure the computer is turned on. •
AUTO button doesn't function
The auto function is applicable only in VGA- •
Analog mode. If the result is not satisfactory,
you can do manual adjustments via the OSD
menu.
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
Visible signs of smoke or sparks
Do not perform any troubleshooting steps •
Disconnect the monitor from mains power •
source immediately for safety
Contact with Philips customer service •
representative immediately.
Imaging Problems
Image is not centered
Adjust the image position using the “Auto” •
function in OSD Main Controls.
Adjust the image position using the Phase/ •
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image vibrates on the screen
Check that the signal cable is properly securely •
connected to the graphics board or PC.
Vertical flicker appears
Adjust the image using the “Auto” function in •
OSD Main Controls.
Eliminate the vertical bars using the Phase/ •
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
7 Troubleshooting & FAQs
51
Horizontal flicker appears
Adjust the image using the “Auto” function in •
OSD Main Controls.
Eliminate the vertical bars using the Phase/ •
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image appears blurred, indistinct or too dark
Adjust the contrast and brightness on •
On-Screen Display.
An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.
Uninterrupted display of still or static images •
over an extended period may cause " burn
in", also known as "after-imaging " or "ghost
imaging", on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a well-known
phenomenon in monitor panel technology. In
most cases, the "burned in" or "after-imaging"
or "ghost imaging" will disappear gradually over
a period of time after the power has been
switched off.
Always activate a moving screen saver •
program when you leave your monitor
unattended.
Always activate a periodic screen refresh •
application if your monitor will display
unchanging static content.
Severe” burn-in” or “after-image” or “ghost •
image” symptoms will not disappear and
cannot be repaired. The damage mentioned
above is not covered under your warranty.
Image appears distorted. Text is fuzzy or blurred.
Set the PC’s display resolution to the same •
mode as monitor’s recommended screen
native resolution.
Green, red, blue, dark, and white dots appears on
the screen
The remaining dots are normal characteristic •
of the liquid crystal used in today’s technology,
Please refer the pixel policy for more detail.
The "power on" light is too strong and is
disturbing
You can adjust “power on” light using the •
power LED Setup in OSD main Controls.
For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.
52
7.2 SmartControl Premium FAQs
Q1. I change the monitor on a PC to a different
one and the SmartControl Premium
becomes un-usable, what do I do?
Ans.: Restart your PC and see if SmartControl
Premium can work. Otherwise, you will
need to remove and re-install SmartControl
Premium to ensure proper driver is installed.
Q2. The SmartControl Premium functions
worked well before, but it does not work
anymore, what can I do?
Ans.: If the following actions were executed, the
monitor driver may need to be
re-installed.
Changed video graphic adapter to another •
one
Updated video driver •
Activities on OS, such as service pack or patch •
Run Windows Update and updated monitor •
and/or video driver
Windows was booted with the monitor •
power off or disconnected.To find out,
please right click My Computer and click on
Properties->Hardware-> Device Manager. If
you see "Plug and Play Monitor" shows under
Monitor, then you need to re-install. Simply
remove SmartControl Premium and re-install
it.
Q3. After installing SmartControl Premium,
when clicking on SmartControl Premium tab,
nothing shows up after a while or a failure
message shows, what happened?
Ans.: It might be your graphic adaptor is not
compatible with the SmartControl Premium.
If your graphic adaptor is one of the above
mentioned brands, try to download the
most updated graphic adaptor driver
from corresponding companies’ web site.
Install the driver. Remove SmartControl
Premium, and re-install it once more.If it
is still not working, we are sorry that the
graphic adaptor is not supported. Please
visit Philips website and check if an updated
SmartControl Premium driver is available.
Q4. When I click on Product Information,
only partial information is shown, what
happened?
Ans.: It might be your graphic card adaptor driver
is not the most updated version which fully
supporting DDC/CI interface. Please try to
download the most updated graphic adaptor
driver from corresponding companies’ web
site. Install the driver. Remove SmartControl
Premium and re-install it once more.
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Q5. I forgot my PIN for Theft Deterrence
Function. What can I do?
Ans.: Philips Service center has a right to ask for
legitimate identification and authorization, in
order to establish ownership of the monitor.
Please note that the anti-theft deterrence
function is provided as a convenient free
option. Managing PIN numbers is the sole
responsibility of the individual user or the
organization who sets it.
In case the PIN number is forgotten,
Philips service center can re-set it for you
at a nominal charge after verification of
ownership. Please note that this activity is
not covered by standard warranty terms.
Q6. In a monitor with the Smartlmage feature,
the sRGB scheme of color temperature
function in SmartControl Premium is not
responding, why?
Ans.: When Smartlmage is enabled, the sRGB
scheme is disabled automatically. To use
sRGB, you need to disable Smartlmage with
the button at the front bezel of your
monitor.
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7.3 General FAQs
Q1: When I install my monitor what should I
do if the screen shows 'Cannot display this
video mode'?
Ans.: Recommended resolution for Philips 23":
1920x1080 @60Hz.
Unplug all cables, then connect your PC to the •
monitor that you used previously.
In the Windows Start Menu, select Settings/ •
Control Panel. In the Control Panel
Window, select the Display icon. Inside the
DisplayControl Panel, select the 'Settings' tab.
Under the setting tab, in box labeled 'desktop
area', move the sidebar to 1920x1080 pixels
(23").
Open 'Advanced Properties' and set the •
Refresh Rate to 60Hz, then click OK.
Restart your computer and repeat step •
2 and 3 to verify that your PC is set at
1920x1080@60Hz (23").
Shut down your computer, disconnect your •
old monitor and reconnect your Philips
monitor.
Turn on your monitor and then turn on your •
PC.
Q2: What does the recommended refresh rate
for monitor?
Ans.: Recommended refresh rate in monitors is
60Hz. In case of any disturbance on screen,
you can set it up to 75Hz to see if that
removes the disturbance.
Q3: What are the .inf and .icm files on the CD-
ROM? How do I install the drivers (.inf and
.icm)?
Ans.: These are the driver files for your monitor.
Follow the instructions in your user manual
to install the drivers. Your computer may ask
you for monitor drivers (.inf and .icm files)
or a driver disk when you first install your
monitor. Follow the instructions to insert
the ( companion CD-ROM) included in this
package. Monitor drivers (.inf and .icm files)
will be installed automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver and monitor
together determine the available resolutions.
You can select the desired resolution under
Windows® Control Panel with the "Display
properties".
Q5: What if I get lost when I am making
monitor adjustments via OSD?
Ans.: Simply press the OK button, then select
'Reset' to recall all of the original factory
settings.
Q6: Is the monitor screen resistant to
scratches?
Ans.: In general it is recommended that the panel
surface is not subjected to excessive shocks
and is protected from sharp or blunt objects.
When handling the monitor, make sure that
there is no pressure or force applied to
the panel surface side. This may affect your
warranty conditions.
55
Q7: How should I clean the monitor surface?
Ans.: For normal cleaning, use a clean, soft cloth.
For extensive cleaning, please use isopropyl
alcohol. Do not use other solvents such as
ethyl alcohol, ethanol, acetone, hexane, etc.
Q8: Can I change the color setting of my
monitor?
Ans.: Yes, you can change your color setting
through OSD control as the following
procedures,
Press "OK" to show the OSD (On Screen •
Display) menu
Press "Down Arrow" to select the option •
"Color" then press "OK" to enter color setting,
there are three settings as below.
Color Temperature; The six settings are 1.
5000K, 6500K, 7500K, 8200K, 9300K and
11500K. With settings in the 5000K range
the panel appears ‘warm,' with a red-white
color tone, while a 11500K temperature
yields ‘cool, blue-white toning."
sRGB; this is a standard setting for ensuring 2.
correct exchange of colors between
different device (e.g. digital cameras,
monitors, printers, scanners, etc)
User Define; the user can choose his/her 3.
preference color setting by adjusting red,
green blue color.
Note:
A measurement of the color of light
radiated by an object while it is being heated.
This measurement is expressed in terms of
absolute scale, (degrees Kelvin). Lower Kevin
temperatures such as 2004K are red; higher
temperatures such as 9300K are blue.
Neutral temperature is white, at 6504K.
Q9: Can the Philips monitor be mounted on
the wall?
Ans.: Yes. Philips monitors have this optional
feature. Four standard VESA mount holes
on the rear cover allows the user to
mount the Philips monitor on most of the
VESA standard arms or accessories. We
recommend you to contact your Philips
sales representative for more information.
Q10: Can I connect my monitor to any PC,
workstation or Mac?
Ans.: Yes. All Philips monitors are fully compatible
with standard PCs, Macs and workstations.
You may need a cable adapter to connect
the monitor to your Mac system. Please
contact your Philips sales representative for
more information.
Q11: Are Philips monitors Plug-and- Play?
Ans.: Yes, the monitors are Plug-and-Play
compatible with Windows 7/Vista/XP/NT,
Mac OSX, Linux
Q12: What kind of wide-angle technology is
available?
Ans.: Currently, the IPS type panels offer the best
Contrast Ratio, compared to MVA, or PVA
technologies. TN panels have improved over
the years, but IPS panel still gives superior
results over TN panel.
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Q13: What is Image Sticking, or Image Burn-in,
or After Image, or Ghost Image in monitor
panels?
Ans.: Uninterrupted display of still or static images
over an extended period may cause "burn
in", also known as "after-imaging" or "ghost
imaging", on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a well-known
phenomenon in monitor panel technology. In
most cases, the "burned in" or "atter-imaging"
or "ghost imaging" will disappear gradually
over a period of time after the power has
been switched off. Always activate a moving
screen saver program when you leave your
monitor unattended.
Always activate a periodic screen refresh
application if your monitor will display
unchanging static content.
Warning
Severe"burn-in" or "after-image" or"ghost
image" symptoms will not disappear and
cannot be repaired. The damage mentioned
above is not covered under your warranty.
Q14: Why is my Display not showing sharp text,
and is displaying jagged characters?
Ans.: Your monitor works best at its native
resolution of 1920x1080@60Hz. For best
display please use this resolution.
2010 © Koninklijke Philips Electronics N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trade marks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.
Specifications are subject to change without notice.
Version: 231S2 v1.0