Philips 241B7QPJEB/23 User Manual
Displayed below is the user manual for 241B7QPJEB/23 by Philips which is a product in the Computer Monitors category. This manual has pages.
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Table of Contents
1. Important ...................................... 1
1.1 Safety precautions and
maintenance ................................. 1
1.2 Notational Descriptions ............ 3
1.3 Disposal of product and packing
material .......................................... 4
2. Setting up the monitor .............. 5
2.1 Installation .................................... 5
2.2 Operating the monitor ...............7
2.3 Remove the Base Assembly for
VESA Mounting ...........................11
3. Image Optimization .................. 12
3.1 SmartImage .................................12
3.2 SmartContrast ............................. 13
4. PowerSensor™ ........................... 14
5. Built-in Webcam with
Microphone ................................16
5.1 PC system requirements .........16
5.2 Using the device ....................... 17
6. Daisy-chain function ................ 18
7. Technical Specications .........20
7.1 Resolution & Preset Modes ... 23
8. Power Management ................ 24
9. Customer care and warranty . 25
9.1 Philips’ Flat Panel Monitors
Pixel Defect Policy .................... 25
9.2 Customer Care & Warranty .....28
10. Troubleshooting & FAQs ......... 29
10.1 Troubleshooting ........................29
10.2 General FAQs .............................. 31
1
1. Important
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips
monitor. Take time to read this user
manual before you use your monitor.
It contains important information and
notes regarding operating your monitor.
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model
and production number of the product.
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or
procedures other than those specified
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.
Read and follow these instructions
when connecting and using your
computer monitor.
Excessive sound pressure from
earphones and headphones can cause
hearing loss. Adjustment of the
equalizer to maximum increases the
earphones and headphones output
voltage and therefore the sound
pressure level.
Operation
• Please Keep the monitor out of
direct sunlight, very strong bright
lights and away from any other heat
source. Lengthy exposure to this
type of environment may result in
discoloration and damage to the
monitor.
• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.
• Do not block the ventilation holes
on the cabinet.
• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
• If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable or
DC power cord for normal operation.
• Please use approved power cord
provided by Philips all the time. If
your power cord is missing, please
contact with your local service
center. (Please refer to Service
contact information listed in
Important information manual.)
• Operate under the specified power
supply. Be sure to operate the
monitor only with the specified
power supply. Use of an incorrect
voltage will cause malfunction and
may cause fire or electric shock.
• Protect the cable. Do not pull or
bend the power cable and signal
cable. Do not place the monitor
or any other heavy objects on the
cables, if damaged, the cables may
cause fire or electric shock.
• Do not subject the monitor to severe
vibration or high impact conditions
during operation.
• Do not knock or drop the monitor
during operation or transportation.
• Excessive usage of monitor can
cause eye discomfort, it’s better to
take shorter breaks more often at
your workstation than longer breaks
and less often; for example a 5-10
minute break after 50-60-minute
continuous screen use is likely to
2
1. Important
be better than a 15-minute break
every two hours. Try to keep your
eyes from eye strain while using the
screen for a constant period of time
by :
• Looking at something varying
distances after a long period
focusing on the screen.
• Conscious Blinking often while
you work.
• Gently closing and rolling your
eyes to relax.
• Reposition your screen to ap-
propriate height and angle ac-
cording to your height.
• Adjusting the brightness and
contrast to appropriate level.
• Adjusting the environment light-
ing similar to that of your screen
brightness, avoid the uorescent
lighting, and surfaces that don’t
reect too much light.
• Seeing a doctor if your symp-
toms.
Maintenance
• To protect your monitor from
possible damage, do not put
excessive pressure on the LCD
panel. When moving your monitor,
grasp the frame to lift; do not lift
the monitor by placing your hand or
fingers on the LCD panel.
• Unplug the monitor if you are not
going to use it for an extensive
period of time.
• Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvent,
such as, alcohol, or ammonia-based
liquids to clean your monitor.
• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust,
rain, water, or excessive moisture
environment.
• If your monitor gets wet, wipe it with
dry cloth as soon as possible.
• If foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect
the power cord. Then, remove the
foreign substance or water, and
send it to the maintenance center.
• Do not store or use the monitor in
locations exposed to heat, direct
sunlight or extreme cold.
• In order to maintain the best
performance of your monitor and
use it for a longer lifetime, please
use the monitor in a location
that falls within the following
temperature and humidity ranges.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
Important information for Burn-in/
Ghost image
• Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.
Uninterrupted display of still or
static images over an extended
period may cause “burn in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.
• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the
“burned in” or “after-imaging” or
“ghost imaging” will disappear
gradually over a period of time after
the power has been switched off.
3
1. Important
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Service
• The casing cover should be opened
only by qualified service personnel.
• If there is any need for any
document for repair or integration,
please contact with your local
service center. (Please refer to
Service contact information listed in
Important information manual.)
• For transportation information,
please refer to “Technical
Specifications”.
• Do not leave your monitor in a car/
trunk under direct sun light.
Note
Consult a service technician if the
monitor does not operate normally, or
you are not sure what procedure to take
when the operating instructions given
in this manual have been followed.
1.2 Notational Descriptions
The following subsections describe
notational conventions used in this
document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These
blocks contain notes, cautions or
warnings. They are used as follows:
Note
This icon indicates important
information and tips that help you make
better use of your computer system.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specific
presentation of the warning is
mandated by the relevant regulatory
authority.
4
1. Important
1.3 Disposal of product and
packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste. You are responsible for disposal
of this equipment through a designated
waste electrical and electronic
equipment collection. To determine the
locations for dropping off such waste
electrical and electronic, contact your
local government office, the waste
disposal organization that serves your
household or the store at which you
purchased the product.
Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle
your product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable
into mono materials.
Please find out about the local
regulations on how to dispose of your
old monitor and packing from your
sales representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
product, service and activities.
From the planning, design and
production stages, Philips emphasizes
the important of making products that
can easily be recycled. At Philips, end-
of-life management primarily entails
participation in national take-back
initiatives and recycling programs
whenever possible, preferably
in cooperation with competitors,
which recycle all materials (products
and related packaging material) in
accordance with all Environmental
Laws and taking back program with the
contractor company.
Your display is manufactured with high
quality materials and components
which can be recycled and reused.
To learn more about our recycling
program please visit
http://www.philips.com/a-w/about/
sustainability.html
5
2. Setting up the monitor
2. Setting up the monitor
2.1 Installation
Package contents
* CD
Register your product and get support at
www.philips.com/welcome
Quick
Start
278E9
This product has been manufactured by and
is sold under the responsibility of Top Victory
Investments Ltd., and Top Victory Investments
Ltd. is the warrantor in relation to this product.
Philips and the Philips Shield Emblem are
registered trademarks of Koninklijke Philips N.V.
and are used under license.
使用 前请阅读使用说明
保留备用
2
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1
9
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User’s Manual
Monitor
Contents:
Drivers
User’s Manual
www.philips.com/welcome
Brilliance
241B7
241B7
*VGA
*DP
Power *Audio
*USB
*Different according to region
Install the base
1. Place the monitor face down on a
smooth surface. Pay attention not
to scratch or damage the screen.
2. Hold the stand with both hands.
(1) Gently attach the stand to the
VESA mount area until the latch
locks the stand.
(2) Gently attach the base to the
stand.
(3) Use your fingers to tighten the
screw located at the bottom of
the base, and secure the base to
the stand tightly.
3
1
2
Warnings
6
2. Setting up the monitor
Connecting to your PC
241B7QPJEB:
1
9
10
3 4 6
7 8 25
Fast Charger
1 Kensington anti-theft lock
2 Audio input
3 Earphone jack
4 Display port input
5 HDMI input
6 VGA input
7 AC power input
8 Power Switch
9 USB upstream
10 USB fast charger/USB downstream
241B7QPJKEB：
1
9
10
11
3 4 6
7 8 25
Fast Charger
12
1 Kensington anti-theft lock
2 Audio input
3 Earphone jack
4 Display port input
5 HDMI input
6 VGA input
7 AC power input
8 Power Switch
9 USB upstream
10 USB downstream
11 USB fast charger/USB downstream
12 Webcam
241B7QPTEB:
1
12
11
10
2 3 7
4 5 6
8 9
Fast Charger
1 Kensington anti-theft lock
2 HDMI input
3 Display port input
4 mini Display port input
5 VGA input
6 DisplayPort output
7 Audio input, Earphone jack
8 AC power input
9 Power Switch
10 USB upstream
11 USB downstream
12 USB fast charger/USB downstream
7
2. Setting up the monitor
Connect to PC
1. Connect the power cord to the back
of the monitor firmly.
2. Turn off your computer and unplug
its power cable.
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
4. Plug the power cord of your
computer and your monitor into a
nearby outlet.
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
Note
USB 2.4Ghz wireless devices, such
as, wireless mouse, keyboard, and
headphones, maybe have interference
by the high-speed signal of USB
3.0 devices, which may result in a
decreased efficiency of the radio
transmission. Should this happen,
please try the following methods to
help reduce the effects of interference.
• Try to keep USB2.0 receivers away
from USB3.0 connection port.
• Use a standard USB extension cable
or USB hub to increase the space
between your wireless receiver and
the USB3.0 connection port.
2.2 Operating the monitor
Description of the control buttons
241B7QPJEB,241B7QPTEB:
241B7
7625 4
3
1
Switch monitor’s power
ON and OFF.
Access the OSD menu
.
Confirm the OSD
adjustment.
Adjust the OSD menu.
PowerSensor
Change the signal input
source.
Return to previous OSD
level.
SmartImage
hot key
. There
are 7 modes to select:
Office, Photo, Movie,
Game, Economy, LowBlue
Mode,Off.
8
2. Setting up the monitor
241B7QPJKEB:
89
10
241B7
7625 4
3
1
Switch monitor’s power
ON and OFF.
Access the OSD menu
.
Confirm the OSD
adjustment.
Adjust the OSD menu.
PowerSensor
Change the signal input
source.
Return to previous OSD
level.
SmartImage
hot key
. There
are 7 modes to select:
Office, Photo, Movie,
Game, Economy, LowBlue
Mode,Off.
8Webcam activity light
92.0 Megapixel Webcam
10 Microphone
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature
in all Philips LCD monitors. It allows an
end user to adjust screen performance
or select functions of the monitors
directly through an on-screen
instruction window. A user friendly on
screen display interface is shown as
below:
Basic and simple instruction on the
control keys
In the OSD shown above, you can press
buttons at the front bezel of the
monitor to move the cursor, and press
OK button to confirm the choice or
change.
9
2. Setting up the monitor
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the different
adjustments later on.
Main menu Sub menu
Picture
Input
OSD Settings
Setup
Language
Color
Audio
Audio In,
HDMI,
DisplayPort,
Mini DP
(available for selective models)
PowerSensor
Picture Format
Brightness
Contrast
Horizontal
Vertical
Transparency
OSD Time Out
Auto
V.Position
Phase
Clock
Resolution Notification
Reset
Information
English, Deutsch, Español, Ελληνική, Français, Italiano,
Maryar, Nederlands, Português, Português do Brazil,
Polski , Русский, Svenska, Suomi, Türkçe, Čeština,
Українська, 简体中文, 繁體中文,日本語,한국어
Color Temperature
sRGB
User Define
VGA
HDMI
Mini DP
SmartResponse
SmartContrast
Gamma
Over Scan
Pixel Orbiting
H.Position
DisplayPort
On
Off
Stand-Alone
Wide Screen, 4:3
0~100
0~100
0~100
0~100
Off, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
On, Off
Yes, No
0~100
0~100
0~100
5000K, 6500K, 7500K,
8200K, 9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
Off, Fast, Faster, Fastest
Off, On
1.8, 2.0, 2.2, 2.4, 2.6
0, 1, 2, 3, 4
Off, On
0~100
0~100
On, Off
On, Off
Volume
Audio Source
Mute
Off, On
(available for selective models)
DP Out Multi-Stream Clone, Extend
Displayport 1.1, 1.2
(available for selective models)
(available for selective models)
Sharpness 0~100
LowBlue Mode On
Off
1, 2, 3
Resolution notification
This monitor is designed for optimal
performance at its native resolution,
1920 × 1080 @ 60 Hz. When the monitor
is powered on at a different resolution,
an alert is displayed on screen: Use
1920 × 1080 @ 60 Hz for best results.
Display of the native resolution alert
can be switched off from Setup in the
OSD
(On Screen Display) menu.
Physical Function
Tilt
241B7QPJEB,241B7QPJKEB
20
-5
241B7QPTEB
30
-5
10
2. Setting up the monitor
Swivel
+175
-175
Height adjustment
241B7QPJEB,241B7QPJKEB
130mm
241B7QPTEB
150mm
Pivot
90
0
11
2. Setting up the monitor
2.3 Remove the Base Assembly
for VESA Mounting
Before you start disassembling the
monitor base, please follow the
instructions below to avoid any possible
damage or injury.
1. Extend the monitor base to its
maximum height.
2. Place the monitor face down on a
smooth surface. Pay attention not
to scratch or damage the screen.
Then lift the monitor stand.
3. While keeping the release button
pressed, tilt the base and slide it
out.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.
100mm
100mm
12
3. Image Optimization
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that
optimize display for different types
of content, dynamically adjusting
brightness, contrast, color and
sharpness in real time. Whether
you're working with text applications,
displaying images or watching a video,
Philips SmartImage delivers great
optimized monitor performance.
Why do I need it?
You want a monitor that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness,
contrast, color and sharpness in real
time to enhance your monitor viewing
experience.
How does it work?
SmartImage is an exclusive, leading
edge Philips technology that analyzes
the content displayed on your screen.
Based on a scenario you select,
SmartImage dynamically enhances the
contrast, color saturation and sharpness
of images to enhance the contents
being displayed - all in real time with
the press of a single button.
How to enable SmartImage?
1. Press to launch the SmartImage
on screen display.
2. Keep pressing to toggle among
Office, Photo, Movie, Game,
Economy and Off.
3. The SmartImage on screen display
will remain on screen for 5 seconds,
or you can also press "OK" to make
confirmation.
There are seven modes to select:
Office, Photo, Movie, Game, Economy,
LowBlue Mode and Off.
Photo
Movie
Game
Economy
ff
Office
SmartImage
LowBlue Mode
• Office: Enhances text and dampens
brightness to increase readability
and reduce eye strain. This mode
significantly enhances readability
and productivity when you’re
working with spreadsheets, PDF
13
3. Image Optimization
files, scanned articles or other
general office applications.
• Photo: This profile combines color
saturation, dynamic contrast and
sharpness enhancement to display
photos and other images with
outstanding clarity in vibrant colors
- all without artifacts and faded
colors.
• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness
displays every details in darker
areas of your videos without
color washout in brighter areas
maintaining a dynamic natural
values for the ultimate video
display.
• Game: Turn on over drive circuit for
best response time, reduce jaggy
edges for fast moving objects on
screen, enhance contrast ratio for
bright and dark scheme, this profile
delivers the best gaming experience
for gamers.
• Economy: Under this profile,
brightness, contrast are adjusted
and backlighting finetuned for just
right display of everyday office
applications and lower power
consumption.
• LowBlue Mode: LowBlue Mode
for easy on-the-eyes productivity
Studies have shown that just as
ultra-violet rays can cause eye
damage, shortwave length blue light
rays from LED displays can cause
eye damage and affect vision over
time. Developed for wellbeing,
Philips LowBlue Mode setting uses
a smart software technology to
reduce harmful shortwave blue
light.
• Off: No optimization by SmartImage.
Note
Philips LowBlue mode, mode 2
compliance with TUV Low Blue Light
certification, you can have this mode by
simply press the hotkey , then press
to select LowBlue Mode, see above
SmartImage selection steps.
3.2 SmartContrast
What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Monitor's
contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up
backlighting for clearer, crisper and
brighter images or dimming backlighting
for clear display of images on dark
backgrounds.
Why do I need it?
You want the very best visual clarity
and viewing comfort for every type of
content. SmartContrast dynamically
controls contrast and adjusts
backlighting for clear, crisp, bright
gaming and video images or displays
clear, readable text for office work.
By reducing your monitor's power
consumption, you save on energy costs
and extend the lifetime of your monitor.
How does it work?
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a
great entertainment experience when
viewing videos or playing games.
14
4. PowerSensor™
4. PowerSensor™
How does it work?
• PowerSensor works on principle
of transmission and reception of
harmless “infrared” signals in order
to detect user-presence.
• When the user is in front of the
monitor, the monitor operates
normally, at the predetermined
settings that the user has set- i.e.
brightness, contrast, color, etc
• Assuming that the monitor was set
to 100% of brightness for example,
when the user leaves his seat and
is no longer in front of the monitor,
the monitor automatically reduces
the power consumption upto 80%.
User present in front User not present
ttaW
Power consumption as illustrated above is for reference purpose only
Setting
Default settings
PowerSensor is designed to detect the
presence of the user located between
30 and 100 cm (12 and 40 inches) from
the display and within five degrees left
or right of the monitor.
Custom settings
If you prefer to be in a position outside
the perimeters listed above, choose
a higher strength signal for optimal
detection efficiency: The higher the
setting, the stronger the detection
signal. For maximum PowerSensor
efficiency and proper detection, please
position yourself directly in front of your
monitor.
• If you choose to position yourself
more than 100 cm or 40 inches
from the monitor use the maximum
detection signal for distances up to
120 cm or 47 inches. (Setting 4)
• Since some dark colored clothing
tends to absorb infrared signals
even when the user is within 100 cm
or 40 inches of the display, step up
signal strength when wearing black
or other dark clothes.
Hot key Sensor distance
3
Landscape/Portrait mode
ATTENTION
PowerSensor off
ATTENTION
PowerSensor off
Above illustrations are for reference purpose only, may not
reflect the exact display of this model.
How to adjust settings
If PowerSensor is not operating
correctly inside or outside the default
range, here’s how to ne-tune
detection:
• Press the PowerSensor hot key.
• You will find the adjustment bar.
• Adjust the PowerSensor detection
adjustment to Setting 4 and press
OK.
• Test the new setup to see if
PowerSensor properly detects you
in your current position.
• PowerSensor function is designed
to work in Landscape mode
(horizontal position) only. After
PowerSensor turn on it, it will
automatically turn Off if the
monitor is used in Portrait mode
(90 degree/vertical position); it will
automatically turn ON if monitor is
returned to its default Landscape
position.
15
4. PowerSensor™
detection signal for distances up to
120 cm or 47 inches. (Setting 4)
• Since some dark colored clothing
tends to absorb infrared signals
even when the user is within 100 cm
or 40 inches of the display, step up
signal strength when wearing black
or other dark clothes.
Hot key Sensor distance
3
Landscape/Portrait mode
ATTENTION
PowerSensor off
ATTENTION
PowerSensor off
Above illustrations are for reference purpose only, may not
reflect the exact display of this model.
How to adjust settings
If PowerSensor is not operating
correctly inside or outside the default
range, here’s how to ne-tune
detection:
• Press the PowerSensor hot key.
• You will find the adjustment bar.
• Adjust the PowerSensor detection
adjustment to Setting 4 and press
OK.
• Test the new setup to see if
PowerSensor properly detects you
in your current position.
• PowerSensor function is designed
to work in Landscape mode
(horizontal position) only. After
PowerSensor turn on it, it will
automatically turn Off if the
monitor is used in Portrait mode
(90 degree/vertical position); it will
automatically turn ON if monitor is
returned to its default Landscape
position.
Note
A manually selected PowerSensor
mode will remain operational unless
and until it is readjusted or the default
mode is recalled. If you find that the
PowerSensor is excessively sensitive to
nearby motion for some reason, please
adjust to a lower signal strength. Keep
sensor lens clean, if the sensor lens
is dirty, wipe it with alcohol to avoid
reducing of distance detection .
16
5.Built-in Webcam with Microphone
5. Built-in Webcam with
Microphone
(Available for 241B7QPJKEB)
Note
USB connection between the monitor
and PC is required for the webcam to
operate.
The webcam allows you to hold
interactive video and audio conference
calls over the internet. It provides the
most convenient and easiest way for
Business persons to communicate with
other colleagues around the world,
saving a lot time and money. Depending
on the software used, it also allows
you to take photos, share files or use
microphone only without enabling
webcam. The microphone and activity
light are on the side of the webcam on
the bezel of the display.
5.1 PC system requirements
• Operating system : Microsoft
Windows 7, Microsoft Windows
Vista, Microsoft Windows XP
(SP2), and any other OS whichever
support UVC/UAC (USB Video Class
compliant / Audio Class compliant)
under USB 2.0 standard
• Processor: 1.6GHz or above
• RAM: 512MB (for XP) / 1GB(for Vista
and Windows7)
• Hard disk space: minimum 200MB
• USB: USB 2.0 or above, UVC/UAC
support
17
5.Built-in Webcam with Microphone
5.2 Using the device
Philips monitor with webcam device
transmits video and sound data through
USB port. It can be enabled by simply
connecting your USB cable from your
PC to the USB upstream of USB hub on
the side IO of monitor.
• Connect your USB cable to
upstream of USB hub on the side IO
of monitor from PC side.
• Turn on your PC and make sure
your internet connection is working
properly.
• Download and enable free
online chatting software such as
Skype, Internet Messenger, or
equivalent. You can also subscribe
to dedicated software in case of
more sophisticated usage like multi
conferencing, etc.
• The webcam is ready to be used for
chat or make the phone call through
internet service.
• Make the call by following the
instruction of the software program.
Note
To set up a video call, you must have
a reliable Internet connection, an ISP,
and software like Internet messenger
or video phone call program. Make
sure the person that you are calling has
compatible video-calling software. The
video and audio performance quality
depends on the bandwidth available on
both ends. The person you are calling
must have similar capability of devices
and software.
18
6.Daisy-chain function
6. Daisy-chain function
(Available for 241B7QPTEB)
Daisy-chain enables multiple monitor
connections
This Philips display is equipped with
DisplayPort 1.2 interface which enables
daisy-chaining to multiple displays.
Now you can daisy chain and use
multiple monitors via a single cable
from one display to the next.
How to daisy chain display
• Connect DisplayPort cable to mini
DP or DP port from laptop
• To daisy chain to the 2nd display,
connect DisplayPort cable to min
DP or DP port from the first display
DP out port
• Repeat above steps, you can daisy
chain multiple displays
• Refer below table for the numbers
of multiple display chaining
miniDP or DP
miniDP or DP
DP OUT
Note
1. Depending on the capabilities of
your graphic cards, you should be able
to daisy chain multiple displays with
various configurations. Your display
configurations will depend on your
graphic card capabilities. Please check
with your graphic card vendor and
always update your graphic card driver.
2. There are two modes available
when you daisy chaining: “Clone” and
“Extend”, enter the following OSD
manual path for the selection: OSD /
Setup / DP Out Multi-Stream / Clone,
Extend.
19
6.Daisy-chain function
Display Resolution
(standard 60 Hz)
DisplayPort
Default
Maximum number of display
chaining(including 1st motherboard
connection display)
Clone mode (DP1.1
or DP1.2)
Extend mode (DP1.2)
1680 x 1050 DisplayPort1.1 5 5
1920 x 1080 (1080p) or
1920 x 1200
DisplayPort1.1 4 4
2560 x 1600(WQXGA) DisplayPort1.1 2 2
3840 x 2160(Ultra HD, 4K)
or 4096 x2160 (4K x 2K)
DisplayPort1.2 1N/A
20
7.Technical Specifications
7. Technical Specifications
Picture/Display
Monitor Panel Type IPS Technology
Backlight LED
Panel Size 23.8" W (60.4 cm)
Aspect Ratio 16:9
Pixel Pitch 0.275(H) mm x 0.275(V) mm
Contrast Ratio (typ.) 1,000:1
Optimum Resolution 1920 x 1080 @ 60 Hz
Viewing Angle 178° (H) / 178° (V) @ C/R > 10
Display Colors 16.7 M
Flicker Free Yes
Picture Enhancement SmartImage
Vertical Refresh Rate 50 Hz - 76 Hz
Horizontal Frequency 30 kHz - 99 kHz
sRGB YES
LowBlue Mode YES
Connectivity
Signal Input/Output VGA( Analog), HDMI 1.4(Digital), DisplayPort 1.2, mini
DP 1.2(241B7QPTEB), DisplayPort Out(241B7QPTEB)
USB
241B7QPJKEB: USB 3.0×3 includes 1 fast charger
241B7QPJEB: USB 3.0×2 includes 1 fast charger
241B7QPTEB: USB 3.0×4 includes 1 fast charger
Input Signal Separate Sync, Sync on Green
Audio In/Out PC audio-in,headphone out
Convenience
Built-in speaker 2 W x 2
Built-in webcam 241B7QPJKEB: 2.0 megapixel camera with Micro-
phone and LED indicator
User Convenience
OSD Languages
English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brazil Portuguese,
Polish, Russian, Swedish, Finnish, Turkish, Czech,
Ukranian, Simplified Chinese, Traditional Chinese,
Japanese, Korean
Other Convenience VESA mount(100×100mm), Kensington Lock
Plug & Play Compatibility DDC/CI, sRGB, Windows 10/8.1/8/7, Mac OS X
Stand
Tilt 241B7QPJEB,241B7QPJKEB: -5 / +20 degree
241B7QPTEB: -5 / +30 degree
Swivel -175 / +175 degree
Height adjustment 241B7QPJEB,241B7QPJKEB: 130mm
241B7QPTEB: 150mm
Pivot 90 degree
21
7.Technical Specifications
Power(241B7QPJEB/241B7QPJKEB)
Consumption
AC Input
Voltage at
100VAC , 60Hz
AC Input
Voltage at
115VAC , 60Hz
AC Input
Voltage at
230VAC, 50Hz
Normal Operation 19.94W (typ.) 19.32W (typ.) 19.14W (typ.)
Sleep (Standby) <0.3W <0.3W <0.3W
Off <0.3W <0.3W <0.3W
Off (AC switch) 0 W 0 W 0 W
Heat Dissipation*
AC Input
Voltage at
100VAC , 60Hz
AC Input
Voltage at
115VAC , 60Hz
AC Input
Voltage at
230VAC, 50Hz
Normal Operation 68.05 BTU/hr
(typ.)
65.94 BTU/hr
(typ.)
65.32 BTU/hr
(typ.)
Sleep (Standby) <1.02 BTU/hr <1.02 BTU/hr <1.02 BTU/hr
Off <1.02 BTU/hr <1.02 BTU/hr <1.02 BTU/hr
Off (AC switch) 0 W 0 W 0 W
On Mode(ECO mode) 10.3W (typ.)
PowerSensor 4W (typ.)
Power LED indicator On mode: White, Standby/Sleep mode: White
(blinking)
Power Supply Built-in, 100-240V AC, 50-60Hz
Power(241B7QPTEB)
Consumption
AC Input
Voltage at
100VAC , 60Hz
AC Input
Voltage at
115VAC , 60Hz
AC Input
Voltage at
230VAC, 50Hz
Normal Operation 18.85W (typ.) 18.72W (typ.) 19.26W (typ.)
Sleep (Standby) <0.3W <0.3W <0.3W
Off <0.3W <0.3W <0.3W
Off (AC switch) 0 W 0 W 0 W
Heat Dissipation*
AC Input
Voltage at
100VAC , 60Hz
AC Input
Voltage at
115VAC , 60Hz
AC Input
Voltage at
230VAC, 50Hz
Normal Operation 64.33 BTU/hr
(typ.)
63.90 BTU/hr
(typ.)
65.74 BTU/hr
(typ.)
Sleep (Standby) <1.02 BTU/hr <1.02 BTU/hr <1.02 BTU/hr
Off <1.02 BTU/hr <1.02 BTU/hr <1.02 BTU/hr
Off (AC switch) 0 W 0 W 0 W
On Mode(ECO mode) 10.2W (typ.)
PowerSensor 3.8W (typ.)
Power LED indicator On mode: White, Standby/Sleep mode: White
(blinking)
Power Supply Built-in, 100-240V AC, 50-60Hz
22
7.Technical Specifications
Dimensions
Product with stand
(WxHxD)
541 x 492 x 257 mm（241B7QPJEB,241B7QPJKEB）
541 x 527 x 257 mm（241B7QPTEB）
Product without stand
(WxHxD) 541 x 332 x 57 mm
Product with packaging
(WxHxD)
603 x 492 x 187 mm（241B7QPJEB,241B7QPJKEB）
603 x 492 x 224 mm（241B7QPTEB）
Weight
Product with stand
241B7QPJEB: 6.36 kg
241B7QPJKEB: 6.45 kg
241B7QPTEB: 6.69 kg
Product without stand 241B7QPJEB,241B7QPJKEB: 3.52 kg
241B7QPTEB: 3.64 kg
Product with packaging
241B7QPJEB: 8.26 kg
241B7QPJKEB: 8.35 kg
241B7QPTEB: 8.78 kg
Operating Condition
Temperature range
(operation) 0°C to 40 °C
Relative humidity
(operation) 20% to 80%
Atmospheric pressure
(operation) 700 to 1060hPa
Temperature range
(Non-operation) -20°C to 60°C
Relative humidity
(Non-operation) 10% to 90%
Atmospheric pressure
(Non-operation) 500 to 1060hPa
Environmental and energy
ROHS YES
EPEAT YES (Refer to note 1 for more details)
Packaging 100% recyclable
Specific Substances 100% PVC BFR free housing
EnergyStar YES
Compliance and standards
Regulatory Approvals
CE Mark, FCC Class B, SEMKO, cETLus, CU-EAC,
TCO Certified EDGE,TUV-GS,TUV-ERGO, EPA, WEEE,
UKRAINIAN,ICES-003,SASO,KUCAS
* This product regulation compliance respectively
relates to the sales area.
Cabinet
Color Silver/Black
Finish Texture
23
7.Technical Specifications
Note
1. EPEAT rating is valid only where
Philips registers the product. Please
visit www.epeat.net for registration
status in your country.
2. This data is subject to change
without notice. Go to www.philips.
com/support to download the latest
version of leaflet.
3. USB hub is only support mouse or
keyboard to wake up the system
while on power saving mode.
7.1 Resolution & Preset Modes
Maximum Resolution
1920 x 1080 @ 60 Hz (analog input)
1920 x 1080 @ 60 Hz (digital input)
Recommended Resolution
1920 x 1080 @ 60 Hz (digital input)
H. freq
(kHz)
Resolution V. freq (Hz)
31.47 720 x 400 70.09
31.47 640 x 480 59.94
35.00 640 x 480 66.67
37.86 640 x 480 72.81
37.50 640 x 480 75.00
35.16 800 x 600 56.25
37.88 800 x 600 60.32
46.88 800 x 600 75.00
48.08 800 x 600 72.19
47.73 832 x 624 74.55
48.36 1024 x 768 60.00
56.48 1024 x 768 70.07
60.02 1024 x 768 75.03
44.77 1280 x 720 59.86
60 1280 x 960 60
63.89 1280 x 1024 60.02
79.98 1280 x 1024 75.03
55.94 1440 x 900 59.89
65.29 1680 x 1050 59.95
67.50 1920 x 1080 60.00
Note
Please notice that your display works
best at native resolution of 1920 x 1080
@ 60Hz. For best display quality,please
follow this resolution recommendation.
24
8.Power Management
8. Power Management
If you have VESA DPM compliance
display card or software installed in
your PC, the monitor can automatically
reduce its power consumption when
not in use. If an input from a keyboard,
mouse or other input device is
detected, the monitor will 'wake up'
automatically. The following table
shows the power consumption and
signaling of this automatic power saving
feature:
241B7QPJEB,241B7QPJKEB:
Power Management Definition
VESA
Mode Video H-sync V-sync Power
Used
LED
Color
Active ON Yes Yes
19.9W
(typ.)
60W
(max.)
White
Sleep
(Standby) OFF No No 0.3W
(typ.)
White
(blink)
Switch Off OFF - - 0W
(typ.) OFF
241B7QPTEB:
Power Management Definition
VESA
Mode Video H-sync V-sync Power
Used
LED
Color
Active ON Yes Yes
19.1 W
(typ.)
60 W
(max.)
White
Sleep
(Standby) OFF No No 0.3W
(typ.)
White
(blink)
Switch Off OFF - - 0W
(typ.) OFF
The following setup is used to measure
power consumption on this monitor.
• Native resolution: 1920 x 1080
• Contrast: 50%
• Brightness: 100%
• Color temperature: 6500k with full
white pattern
Note
This data is subject to change without
notice.
25
9.Customer care and warranty
9. Customer care and
warranty
9.1 Philips’ Flat Panel Monitors
Pixel Defect Policy
Philips strives to deliver the highest
quality products. We use some
of the industry's most advanced
manufacturing processes and practice
stringent quality control. However,
pixel or sub pixel defects on the TFT
Monitor panels used in flat panel
monitors are sometimes unavoidable.
No manufacturer can guarantee that
all panels will be free from pixel
defects, but Philips guarantees that
any monitor with an unacceptable
number of defects will be repaired
or replaced under warranty. This
notice explains the different types of
pixel defects and defines acceptable
defect levels for each type. In order to
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.
Sub pixels
Pixels
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub pixels in the primary colors
of red, green and blue. Many pixels
together form an image. When all sub
pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
colored sub pixels together appear as a
single black pixel. Other combinations
of lit and dark sub pixels appear as
single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on
the screen in different ways. There are
two categories of pixel defects and
several types of sub pixel defects within
each category.
Bright Dot Defects
Bright dot defects appear as pixels or
sub pixels that are always lit or 'on'. That
is, a bright dot is a sub-pixel that stands
out on the screen when the monitor
displays a dark pattern. There are the
types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
26
9.Customer care and warranty
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also specifies tolerances for the
proximity of pixel defects.
Three adjacent lit sub pixels (one white
pixel).
Note
A red or blue bright dot must be
more than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or
sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that
stands out on the screen when the
monitor displays a light pattern. These
are the types of black dot defects.
27
9.Customer care and warranty
Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty
period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub
pixel defects exceeding the tolerances listed in the following tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
28
9.Customer care and warranty
9.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is offered via our Certified Service Center.
For Warranty Period please refer to Warranty Statement in Important Information
Manual.
If you wish to make use of this service, please be sure to purchase the service within
30 calendar days of your original purchase date. During the extended warranty
period, the service includes pickup, repair and return service, however the user will be
responsible for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered
extended warranty package, we will find alternative solutions for you, if possible, up
to the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
• Local Standard
Warranty Period
• Extended Warranty
Period
• Total Warranty Period
• Depend on
different Regions
• + 1 Year • Local Standard warranty period
+1
• + 2 Years • Local Standard warranty period
+2
• + 3 Years • Local Standard warranty period
+3
**Proof of original purchase and extended warranty purchase required.
Note
1. Please refer to important information manual for regional service hotline, which is
available on the Philips website support page.
2. Spare parts are available for use in the repair of the product for minimum three-
year from your original purchase date or 1 year after the end of production,
whichever is longer.
29
10.Troubleshooting & FAQs
10. Troubleshooting &
FAQs
10.1 Troubleshooting
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer
service representative.
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is
plugged into the power outlet and
into the back of the monitor.
• First, ensure that the power button
on the front of the monitor is in the
OFF position, then press it to the
ON position.
No Picture (Power LED is White)
• Make sure the computer is turned
on.
• Make sure the signal cable is
properly connected to your
computer.
• Make sure the monitor cable has
no bent pins on the connect side. If
yes, repair or replace the cable.
• The Energy Saving feature may be
activated
Screen says
Attention
Check cable connection
• Make sure the monitor cable
is properly connected to your
computer. (Also refer to the Quick
Start Guide).
• Check to see if the monitor cable
has bent pins.
• Make sure the computer is turned
on.
AUTO button doesn't function
• The auto function is applicable only
in VGA-Analog mode. If the result is
not satisfactory, you can do manual
adjustments via the OSD menu.
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
• Disconnect the monitor from mains
power source immediately for safety
• Contact with Philips customer
service representative immediately.
Imaging Problems
Image is not centered
• Adjust the image position using
the “Auto” function in OSD Main
Controls.
• Adjust the image position using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
Image vibrates on the screen
• Check that the signal cable is
properly securely connected to the
graphics board or PC.
Vertical flicker appears
• Adjust the image using the “Auto”
function in OSD Main Controls.
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
30
10.Troubleshooting & FAQs
Main Controls. It is valid only in VGA
mode.
Horizontal flicker appears
• Adjust the image using the “Auto”
function in OSD Main Controls.
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
Image appears blurred, indistinct or too
dark
• Adjust the contrast and brightness
on On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned off.
• Uninterrupted display of still or static
images over an extended period
may cause "burn in", also known as
"after-imaging " or "ghost imaging",
on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a
well-known phenomenon in LCD
panel technology. In most cases,
the "burned in" or "after-imaging"
or "ghost imaging" will disappear
gradually over a period of time after
the power has been switched off.
• Always activate a moving screen
saver program when you leave your
monitor unattended.
• Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
• Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or
“after-image” or “ghost image”
symptoms that will not disappear
and cannot be repaired. The
damage mentioned above is not
covered under your warranty.
Image appears distorted. Text is fuzzy
or blurred.
• Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.
Green, red, blue, dark, and white dots
appears on the screen
• The remaining dots are normal
characteristic of the liquid crystal
used in today’s technology, Please
refer the pixel policy for more detail.
* The "power on" light is too strong and
is disturbing
• You can adjust “power on” light
using the power LED Setup in OSD
main Controls.
For further assistance, refer to the
Service contact information listed in
Important information manual and
contact Philips customer service
representative.
* Functionality different according to
display.
31
10.Troubleshooting & FAQs
10.2 General FAQs
Q1: When I install my monitor what
should I do if the screen shows
'Cannot display this video
mode'?
Ans.: Recommended resolution for this
monitor: 1920 x 1080 @ 60 Hz.
• Unplug all cables, then connect your
PC to the monitor that you used
previously.
• In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 1920 x 1080 pixels.
• Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
• Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 1920 x 1080 @ 60 Hz.
• Shut down your computer,
disconnect your old monitor and
reconnect your Philips LCD monitor.
• Turn on your monitor and then turn
on your PC.
Q2: What is the recommended
refresh rate for LCD monitor?
Ans.: Recommended refresh rate in
LCD monitors is 60 Hz, In case of
any disturbance on screen, you
can set it up to 75 Hz to see if
that removes the disturbance.
Q3: What are the .inf and .icm files
on the CD-ROM? How do I install
the drivers (.inf and .icm)?
Ans.: These are the driver files for your
monitor. Follow the instructions
in your user manual to install the
drivers. Your computer may ask
you for monitor drivers (.inf and
.icm files) or a driver disk when
you first install your monitor.
Follow the instructions to
insert the companion CD-ROM
included in this package. Monitor
drivers (.inf and .icm files) will be
installed automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver
and monitor together determine
the available resolutions. You
can select the desired resolution
under Windows® Control Panel
with the "Display properties".
Q5: What if I get lost when I am
making monitor adjustments via
OSD?
Ans.: Simply press the OK button, then
select 'Reset' to recall all of the
original factory settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to
the panel surface side. This may
affect your warranty conditions.
Q7: How should I clean the LCD
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8: Can I change the color setting of
my monitor?
32
10.Troubleshooting & FAQs
Ans.: Yes, you can change your color
setting through OSD control as
the following procedures,
• Press "OK" to show the OSD (On
Screen Display) menu
• Press "Down Arrow" to select the
option "Color" then press "OK" to
enter color setting, there are three
settings as below.
1. Color Temperature: The six
settings are 5000K, 6500K,
7500K, 8200K, 9300K and
11500K. With settings in the
5000K range the panel appears
"warm, with a red-white
color tone", while a 11500K
temperature yields "cool,
bluewhite toning".
2. sRGB: This is a standard setting
for ensuring correct exchange of
colors between different device
(e.g. digital cameras, monitors,
printers, scanners, etc).
3. User Define: The user can choose
his/her preference color setting
by adjusting red, green blue color.
Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed
in terms of absolute scale, (degrees
Kelvin). Lower Kevin temperatures such
as 2004K are red; higher temperatures
such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q9: Can I connect my LCD monitor to
any PC, workstation or Mac?
Ans.: Yes. All Philips LCD monitors are
fully compatible with standard
PCs, Macs and workstations.
You may need a cable adapter
to connect the monitor to your
Mac system. Please contact your
Philips sales representative for
more information.
Q10: Are Philips LCD monitors Plug-
and- Play?
Ans.: Yes, the monitors are Plug-and-
Play compatible with Windows
10/8.1/8/7, Mac OSX
Q11: What is Image Sticking,
or Image Burn-in, or After
Image, or Ghost Image in LCD
panels?
Ans.: Uninterrupted display of still or
static images over an extended
period may cause "burn in",
also known as "after-imaging"
or "ghost imaging", on your
screen. "Burn-in", "after-
imaging", or "ghost imaging" is
a well-known phenomenon in
LCD panel technology. In most
cases, the "burned in" or "atter-
imaging" or "ghost imaging" will
disappear gradually over a period
of time after the power has been
switched off.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
33
10.Troubleshooting & FAQs
Ans.: Your LCD monitor works best at
its native resolution of 1920 x
1080 @ 60 Hz. For best display,
please use this resolution.
Q13: How to unlock/lock my hot key?
Ans.: Please press for 10
seconds to unlock/lock the hot
key, by doing so, your monitor
pops out “Attention” to show
the unlock/lock status as shown
below illustrators.
Attention
Monitor control unlocked
Attention
Monitor control locked
Q14: Where can I find Important
Information manual mentioned
in EDFU?
Ans.: Important Information manual
can be download on the Philips
website support page.
2019 © TOP Victory Investment Ltd. All rights reserved.
This product has been manufactured by and is sold under
the responsibility of Top Victory Investments Ltd., and Top
Victory Investments Ltd. is the warrantor in relation to this
product. Philips and the Philips Shield Emblem are regis-
tered trademarks of Koninklijke Philips N.V. and are used
under license.
Specications are subject to change without notice.
Version: M7241BE1L