Table of Contents
Philips 241E1SW/00 User Manual
Displayed below is the user manual for 241E1SW/00 by Philips which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
Safety and Troubleshooting Information
• Safety Precautions and
Maintenance
• FAQs
• Troubleshooting
• Regulatory Information
Safety and Troubleshooting Information
Safety precautions and maintenance
WARNING: Use of controls, adjustments or procedures other than
those specified in this documentation may result in exposure to shock,
electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor:
Operation:
● Keep the monitor out of direct sunlight and away from stoves or any other heat source.
● Remove any object that could fall into ventilation holes or prevent proper cooling of the
monitor’s electronics.
● Do not block the ventilation holes on the cabinet.
● When positioning the monitor, make sure the power plug and outlet are easily accessible.
● If turning off the monitor by detaching the power cable or DC power cord, wait for 6
seconds before attaching the power cable or DC power cord for normal operation.
● Please use approved power cord provided by Philips all the time. If your power cord is
missing, please contact with your local service center. (Please refer to Customer Care
Consumer Information Center)
● Do not subject the LCD monitor to severe vibration or high impact conditions during
operation.
● Do not knock or drop the monitor during operation or transportation.
Maintenance:
● To protect your display from possible damage, do not put excessive pressure on the LCD
panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by
placing your hand or fingers on the LCD panel.
● Unplug the monitor if you are not going to use it for an extensive period of time.
● Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be
wiped with a dry cloth when the power is off. However, never use organic solvent, such
as, alcohol, or ammonia-based liquids to clean your monitor.
● To avoid the risk of shock or permanent damage to the set, do not expose the monitor to
dust, rain, water, or excessive moisture environment.
● If your monitor gets wet, wipe it with dry cloth as soon as possible.
● If foreign substance or water gets in your monitor, please turn the power off immediately
and disconnect the power cord. Then, remove the foreign substance or water, and send
it to the maintenance center.
● Do not store or use the LCD monitor in locations exposed to heat, direct sunlight or
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Safety and Troubleshooting Information
extreme cold.
● In order to maintain the best performance of your monitor and use it for a longer lifetime,
please use the monitor in a location that falls within the following temperature and
humidity ranges.
❍ Temperature: 0-40°C 32-95°F
❍ Humidity: 20-80% RH
● IMPORTANT: Always activate a moving screen saver program when you leave your
monitor unattended. Always activate a periodic screen refresh application if your LCD
monitor will display unchanging static content. Uninterrupted display of still or static
images over an extended period may cause “burn in”, also known as “after-imaging” or
“ghost imaging”, on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-
known phenomenon in LCD panel technology. In most cases, the “burned in” or “after-
imaging” or “ghost imaging” will disappear gradually over a period of time after the power
has been switched off.
WARNING: Severe” burn-in” or “after-image” or “ghost image” symptoms will not
disappear and cannot be repaired. The damage mentioned above is not covered under
your warranty.
Service:
● The casing cover should be opened only by qualified service personnel.
● If there is any need for any document for repair or integration, please contact with your
local service center. (please refer to the chapter of "Consumer Information Center")
● For transportation information, please refer to "Physical Specifications".
● Do not leave your monitor in a car/trunk under direct sun light.
Consult a service technician if the monitor does not operate normally, or you are
not sure what procedure to take when the operating instructions given in this
manual have been followed.
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FAQs (Frequently Asked Questions)
• Safety and Troubleshooting
• General FAQs
• Compatibility with Other
Peripherals
• LCD Panel Technology
• Ergonomics, Ecology and
Safety Standards
• Troubleshooting
• Regulatory Information
FAQs (Frequently Asked Questions)
General FAQs
Q1: When I install my monitor what should I do if the screen shows 'Cannot display this
video mode'?
A: Recommended resolution for Philips 23.6 ": 1920x1080 @60Hz.
1. Unplug all cables, then connect your PC to the monitor that you used
previously.
2. In the Windows Start Menu, select Settings/Control Panel. In the Control Panel
Window, select the Display icon. Inside the Display Control Panel, select the
'Settings' tab. Under the setting tab, in box labeled 'desktop area', move the
slidebar to 1920x1080 pixels (23.6").
3. Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK.
4. Restart your computer and repeat step 2 and 3 to verify that your PC is set at
1920x1080@60Hz (23.6").
5. Shut down your computer, disconnect your old monitor and reconnect your
Philips LCD monitor.
6. Turn on your monitor and then turn on your PC.
Q2: What does the recommended refresh rate for LCD monitor?
A:Recommended refresh rate in LCD monitors is 60Hz, In case of any disturbance
on screen, you can set it up to 75Hz to see if that removes the disturbance.
Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .
icm)?
A: These are the driver files for your monitor. Follow the instructions in your user
manual to install the drivers. Your computer may ask you for monitor drivers (.inf and .
icm files) or a driver disk when you first install your monitor. Follow the instructions to
insert the ( companion CD-ROM) included in this package. Monitor drivers (.inf and .
icm files) will be installed automatically.
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FAQs (Frequently Asked Questions)
Q4: How do I adjust the resolution?
A: Your video card/graphic driver and monitor together determine the available
resolutions. You can select the desired resolution under Windows® Control Panel
with the "Display properties".
Q5: What if I get lost when I am making monitor adjustments?
A: Simply press the OK button, then select 'Reset' to recall all of the original factory
settings.
Q6: Will the LCD screen be resistant to scratches?
A: In general it is recommended that the panel surface is not subjected to excessive
shocks and is protected from sharp or blunt objects. When handling the monitor,
make sure that there is no pressure or force applied to the panel surface side. This
may affect your warranty conditions.
Q7: How should I clean the LCD surface?
A: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use
isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8:Can I change the color setting of my monitor?
A:Yes, you can change your color setting through OSD control as the following
procedures,
1. Press "OK" to show the OSD (On Screen Display) menu
2. Press "Down Arrow" to select the option "Color" then press "OK" to enter color
setting, there are three settings as below.
a. Color Temperature; The six settings are 6500K, 9300K 11500K.
b. sRGB; this is a standard setting for ensuring correct exchange of colors
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FAQs (Frequently Asked Questions)
between different device (e.g. digital cameras, monitors, printers, scanners,
etc)
c. User Define; the user can choose his/her preference color setting by
adjusting red, green blue color.
*A measurement of the color of light radiated by an object while it is being heated.
This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower
Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are
blue. Neutral temperature is white, at 6504K.
Q9: Can the Philips LCD Monitor be mounted on the wall?
A: Yes. Philips LCD monitors have this optional feature. For standard VESA mount
holes on the rear cover allows the user to mount the Philips monitor on most of the
VESA standard arms or accessories. We recommend to contact your Philips sales
representative for more information.
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Compatibility with other Peripherals
Q10: Can I connect my LCD monitor to any PC, workstation or Mac?
A: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and
workstations. You may need a cable adapter to connect the monitor to your Mac
system. Please contact your Philips sales representative for more information.
Q11: Are Philips LCD monitors Plug-and-Play?
A: Yes, the monitors are Plug-and-Play compatible with Windows® 95, 98, 2000, XP,
Vista and Linux.
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FAQs (Frequently Asked Questions)
LCD Panel Technology
Q12: What kind of wide-angle technology is available?
A: Currently, the IPS type panels offer the best Contrast Ratio, compared to MVA, or
PVA technologies. TN panels have improved over the years, but still cannot match
the Contrast Ratio offered by IPS panel.
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Ergonomics, Ecology and Safety Standards
Q13: What is Image Sticking, or Image Burn-in, or After Image, or Ghost Image in LCD
panels?
A: Uninterrupted display of still or static images over an extended period may cause
"burn in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel
technology. In most cases, the "burned in" or "atter-imaging" or "ghost imaging" will
disappear gradually over a period of time after the power has been switched off.
Always activate a moving screen saver program when you leave your monitor
unattended.
Always activate a periodic screen refresh application if your LCD monitor will display
unchanging static content.
WARNING: Severe"burn-in" or "after-image" or "ghost image" symptoms will not
disappear and cannot be repaired. The damage mentioned above is not covered
under your warranty.
Q14: Why is my Display not showing sharp text, and is displaying jagged characters?
A: Your LCD monitor works best at its native resolution of 1920x1080@60Hz. For
best display please use this resolution.
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FAQs (Frequently Asked Questions)
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Troubleshooting
• Safety and
Troubleshooting
• FAQs
• Common Problems
• Imaging Problems
• Regulatory Information
Troubleshooting
This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these
solutions, contact Philips customer service representative.
Common Problems
Having this problem Check these items
No Picture
(Power LED not lit)
● Make sure the power cord is plugged into the power outlet
and into the back of the monitor.
● First, ensure that the power button on the front of the monitor
is in the OFF position, then press it to the ON position.
No Picture
(Power LED is White)
● Make sure the computer is turned on.
● Make sure the signal cable is properly connected to your
computer.
● make sure the monitor cable has no bent pins on the connect
side. If yes, repair or replace the cable.
● The Energy Saving feature may be activated
Screen says
● Make sure the monitor cable is properly connected to your
computer. (Also refer to the Quick Set-Up Guide).
● Check to see if the monitor cable has bent pins.
● Make sure the computer is turned on.
AUTO button doesn't function in VGA
mode
● The auto function is applicable only in VGA-Analog mode. If
the result is not satisfactory, you can do manual adjustments
via the OSD menu. Note that the Auto Function is not
applicable in DVI-Digital mode as it is not necessary.
Imaging Problems
Image is not centered
● Press the Auto button.
● Adjust the image position using the Phase/Clock of Setup in
OSD Main Controls.
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Troubleshooting
Image vibrates on the screen
● Check that the signal cable is properly securely connected to
the graphics board or PC.
Vertical flicker appears
● Press the Auto button.
● Eliminate the vertical bars using the Phase/Clock of Setup in
OSD Main Controls.
Horizontal flicker appears
● Press the Auto button.
● Eliminate the vertical bars using the Phase/Clock of Setup in
OSD Main Controls.
image appears blurred, indistinct or too
dark
● Adjust the contrast and brightness on On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned off.
● Uninterrupted display of still or static images over an
extended period may cause " burn in", also known as "after-
imaging " or "ghost imaging", on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a well-known phenomenon in
LCD panel technology. In most cases, the "burned in" or
"after-imaging" or "ghost imaging" will disappear gradually
over a period of time after the power has been switched off.
● Always activate a moving screen saver program when you
leave your monitor unattended.
● Always activate a periodic screen refresh application if your
LCD monitor will display unchanging static content.
Image appears distorted. Text is fuzzy
or blurred.
● Set the PC’s display resolution to the same mode as
monitor’s recommended screen native resolution.
Green, red, blue, dark, and white dots
appears on the screen
● The remaining dots are normal characteristic of the liquid
crystal used in today’s technology, Pls refer the pixel policy
for more detail.
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Troubleshooting
The "power on" light is too strong to
disturb me.
● You can adjust “power on” light using the power LED of Setup
in OSD main Controls.
For further assistance, refer to the Consumer Information Centers list and contact Philips customer service
representative.
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Regulatory Information
•Recycling Information for Customers
•Waste Electrical and Electronic
Equipment-WEEE
•CE Declaration of Conformity
•Energy Star Declaration
• Federal Communications
Commission (FCC) Notice (U.S.
Only)
•FCC Declaration of Conformity
c Commission Federale de la
Communication (FCC Declaration)
• EN 55022 Compliance (Czech
Republic Only)
• Polish Center for Testing and
Certification Notice
• North Europe (Nordic Countries)
Information
• BSMI Notice (Taiwan Only)
•Ergonomie Hinweis (nur
Deutschland)
• Philips End-of-Life Disposal
•China RoHS
• Lead-free Product
• Troubleshooting
• Other Related Information
•Frequently Asked Questions (FAQs)
Regulatory Information
*available for selective models
Recycling Information for Customers
There is currently a system of recycling up and running in the European countries, such as The
Netherlands, Belgium, Norway, Sweden and Denmark.
In Asia Pacific, Taiwan, the products can be taken back by Environment Protection Administration (EPA)
to follow the IT product recycling management process, detail can be found in web site www.epa.gov.tw
The monitor contains parts that could cause damage to the nature environment. Therefore, it is vital that the
monitor is recycled at the end of its life cycle.
For help and service, please contact Consumers Information Center or F1rst Choice Contact Information
Center in each country.
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Waste Electrical and Electronic Equipment-WEEE
Attention users in European Union private households
This marking on the product or on its packaging illustrates that, under European Directive
2002/96/EC governing used electrical and electronic appliances, this product may not be disposed of
with normal household waste. You are responsible for disposal of this equipment through a designated
waste electrical and electronic equipment collection. To determine the locations for dropping off such
waste electrical and electronic, contact your local government office, the waste disposal organization that
serves your household or the store at which you purchased the product.
Attention users in United States:
Like all LCD products, this set contains a lamp with Mercury. Please dispose of according to all Local,
State and Federal laws. For the disposal or recyciing information, contact www.mygreenelectronics.com
or www.eiae.org.
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Regulatory Information
EPEAT
“The EPEAT (Electronic Product Environmental Assessment Tool) program evaluates computer
desktops, laptops, and monitors based on 51 environmental criteria developed through an extensive
stakeholder consensus process supported by US EPA.
EPEAT system helps purchasers in the public and private sectors evaluate, compare and select desktop
computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a
clear and consistent set of performance criteria for the design of products, and provides an opportunity
for manufacturers to secure market recognition for efforts to reduce the environmental impact of its
products.”
Benefits of EPEAT
Reduce use of primary materials
Reduce use of toxic materials
Avoid the disposal of hazardous waste
EPEAT’S requirement that all registered products meet ENERGY STAR’s energy efficiency
specifications, means that these products will consume less energy throughout their life.
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ROHS is a European Directive aiming to control the use of certain hazardous substances in the
production of new electrical and electronic equipment. Philips has completely eliminated four of six
RoHS-banned substances form its products by 1998-eight full years before compliance was required and
has lowered usage of the remaining substances significantly below the mandated levels.
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CE Declaration of Conformity
This product is in conformity with the following standards
- EN60950-1:2001 (Safety requirement of Information Technology Equipment)
- EN55022:2006 (Radio Disturbance requirement of Information Technology Equipment)
- EN55024:1998 (Immunity requirement of Information Technology Equipment)
- EN61000-3-2:2006 (Limits for Harmonic Current Emission)
- EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker)
following provisions of directives applicable
- 2006/95/EC (Low Voltage Directive)
- 2004/108/EC (EMC Directive)
and is produced by a manufacturing organization on ISO9000 level.
The product also comply with the following standards
- ISO13406-2 (Ergonomic requirement for Flat Panel Display)
- GS EK1-2000 (GS specification)
- prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual Display)
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Regulatory Information
- MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields)
- TCO'03, TCO Displays 5.0 (Requirement for Environment Labelling of Ergonomics, Energy, Ecology
and Emission, TCO: TCO: TCO: Swedish Confederation of Professional Employees) for TCO versions
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Energy Star Declaration
This monitor is equipped with a function for saving energy which supports the VESA DPM
standard. This means that the monitor must be connected to a computer which supports VESA
DPM. Time settings are adjusted from the system unit by software.
VESA State LED Indicator Power Consumption
Normal operation ON (Active) White < 33.5 W (typ.)
Power Saving
Alternative 2
One step Sleep White < 0.8 W (typ.)
Switch Off Off < 0.5 W (typ.)
As an ENERGY STAR® Partner, we have determined that this product meets the
ENERGY STAR® guidelines for energy efficiency.
We recommend you switch off the monitor when it is not in use for a long time.
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Federal Communications Commission (FCC) Notice (U.S. Only)
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
● Consult the dealer or an experienced radio/TV technician for help.
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Regulatory Information
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a
computer device.
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or
excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.
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FCC Declaration of Conformity
Declaration of Conformity for Products Marked with FCC Logo,
United States Only
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
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Commission Federale de la Communication (FCC Declaration)
Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de
class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon
à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une
installation résidentielle. CET appareil produit, utilise et peut émettre des hyperfréquences
qui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causer
des interférences nuisibles aux communications radio. Cependant, rien ne peut garantir
l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la
cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce
qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur
pourrait essayer de corriger la situation en prenant les mesures suivantes:
● Réorienter ou déplacer l'antenne de réception.
● Augmenter la distance entre l'équipement et le récepteur.
● Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur.
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Regulatory Information
● Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu l'approbation des services compétents en matière de
conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement.
N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.
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EN 55022 Compliance (Czech Republic Only)
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Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protection circuit (a three-prong
socket). All equipment that works together (computer, monitor, printer, and so on) should have the same
power supply source.
The phasing conductor of the room's electrical installation should have a reserve short-circuit protection
device in the form of a fuse with a nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the power supply cable must be removed from the power supply
socket, which should be located near the equipment and easily accessible.
A protection mark "B" confirms that the equipment is in compliance with the protection usage
requirements of standards PN-93/T-42107 and PN-89/E-06251.
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Regulatory Information
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North Europe (Nordic Countries) Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR
DU STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT
ER NEMT TILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
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Regulatory Information
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
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BSMI Notice (Taiwan Only)
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Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden
durch Röntgenstrahlen" festgelegten Vorschriften.
Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤ 5 Abs.
4 der Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß
1. Reparaturen nur durch Fachpersonal durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem
Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem
Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.
ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß
NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.
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End-of-Life Disposal
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Regulatory Information
Your new monitor contains materials that can be recycled and reused. Specialized companies can
recycle your product to increase the amount of reusable materials and to minimize the amount to be
disposed of.
Please find out about the local regulations on how to dispose of your old monitor from your sales
representative.
(For customers in Canada and U.S.A.)
This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal
regulations.
For additional information on recycling contact www.eia.org (Consumer Education Initiative)
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China RoHS
The People's Republic of China released a regulation called "Management Methods for Controlling
Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products
including CRT and LCD monitor which are produced and sold for China market have to meet China
RoHS request.
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Regulatory Information
环保使用期限
此标识指期限(十年),电子信息产品中含有的有毒有害物质或元素在正常使用的条件下不会发生外泄
或突变, 电子信息产品用户使用该电子信息产品不会对环境造成严重污染或对其人身、 财产造成严
重损害的期限．
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Lead-free Product
Lead free display promotes environmentally sound recovery and disposal of waste from
electrical and electronic equipment. Toxic substances like Lead has been eliminated and
compliance with European community’s stringent RoHs directive mandating restrictions on
hazardous substances in electrical and electronic equipment have been adhered to in
order to make Philips monitors safe to use throughout its life cycle.
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About This Manual
• About This Guide
• Notational Descriptions
About This Manual
About This Guide
This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It
describes the LCD monitor's features, setup, operation and other important information. Its
contents are identical to the information in our printed version.
It includes the following sections:
● Safety and Troubleshooting Information provides tips and solutions for common problems
as well as other related information you may need.
● About This Electronic User's Manual gives an overview of information included, along with
notation icon descriptions and other documentation for your reference.
● Product Information gives an overview of the monitor's features as well as the technical
specifications for this monitor.
● Installing Your Monitor describes the initial setup process and gives an overview of how to
use the monitor.
● On-Screen Display provides information on adjusting the settings on your monitor.
● Customer Care and Warranty contains a list of worldwide Philips Consumer Information
Centers along with help desk phone numbers and information on the warranty applicable
to your product.
● Glossary defines technical terms.
● Download and Print Option transfers this entire manual to your hard drive for easy
reference.
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Notational Descriptions
The following subsections describe notational conventions used in this document.
Notes, Cautions and Warnings
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About This Manual
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic
type. These blocks contain notes, cautions or warnings. They are used as follows:
NOTE: This icon indicates important information and tips that help you make
better use of your computer system.
CAUTION: This icon indicates information that tells you how to avoid either
potential damage to hardware or loss of data.
WARNING: This icon indicates the potential for bodily harm and tells you how
to avoid the problem.
Some warnings may appear in alternate formats and may not be accompanied by an icon. In
such cases, the specific presentation of the warning is mandated by the relevant regulatory
authority.
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Product Information
• Your LCD Monitor
• Smartimage
• SmartContrast
• SmartSaturate
• SmartSharpness
• Technical Specifications
• Resolution & Preset Modes
• Philips Pixel Defect Policy
• Automatic Power Saving
• Product Views
• Physical Function
• SmartControl II
Product Information
Your LCD monitor
Congratulations on your purchase and welcome to Philips. To fully benefit from the support that Philips offers, register
your product at. www.philips.com/welcome
SmartContrast
What is it?
Unique technology that dynamically analyzes displayed content and automatically optimizes a LCD monitor's contrast
ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter
images or dimming backlighting for clear display of images on dark backgrounds.
Why do I need it?
You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls
contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays clear, readable text for
office work. By reducing your monitor's power consumption, you save on energy costs and extend the lifetime of your
monitor.
How does it work?
When you active SmartContrast which will analysis the content you are displaying in real time to adjust colors and
control backlight intensity. This function can obviously enhance contrast in dynamic for more entertainment fun when
viewing videos or playing games.
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Technical Specifications*
Picture/Display
• LCD panel type TFT-LCD
• Panel size 23.6"
• Aspect ratio 16:9
• Pixel Pitch 0.2715x0.2715 mm
• Brightness 300 cd/m²
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Product Information
•SmartContrast 25000:1
•Contrast ratio(typ.) 1000:1
• Response time (typical) 5 ms
• Optimum Resolution 1920x1080 @ 60Hz
• Viewing angle 170° (H) / 160° (V) @ C/R > 10
• Display colors 16.7 M
• Scanning Frequency 30 - 83 kHz (H)/56 -75Hz (V)
• sRGB YES
Connectivity
• Signal input DVI-D (digital, HDCP), VGA (Analog)
• Input Signal Separate Sync, Sync on Green
Convenience
• User Convenience Auto(Back), 4:3/Wide(Down), Brightness(Up), Menu(OK), Power On/Off
• OSD Languages English, French, German, Italian, Russian, Spanish, Simplified Chinese,
Portuguese, Turkish
• Other convenience VESA mount ( 100 x 100mm), Kensington lock
• Plug & Play Compatibility DDC/CI, sRGB, Windows 98/2000/XP/Vista, Mac OS X
Stand
• Tilt -5/+20
Power
• On mode (typcial) < 50 W
Energy Consumption
(EnergyStar 5.0 test method)
AC Input Voltage at
100VAC +/-5VAC,
50Hz +/- 3Hz
AC Input Voltage at
115VAC +/-5VAC,
60Hz +/- 3Hz
AC Input Voltage at
230VAC +/-5VAC, 50Hz
+/ -3Hz
Normal Operation 29.1 W 29.6 W 29.6 W
Sleep 0.8 W 0.8 W 0.8 W
Off 0.5 W 0.5 W 0.5 W
Heat Dissipation* AC Input Voltage at
100VAC +/-5VAC,
50Hz +/ -3Hz
AC Input Voltage at
115VAC +/-5VAC,
60Hz +/ -3Hz
AC Input Voltage at
230VAC +/-5VAC, 50Hz
+/ -3Hz
Normal Operation 99.3BTU/hr 101.0BTU/hr 101.0BTU/hr
Sleep 2.7BTU/hr 2.7BTU/hr 2.7BTU/hr
Off 1.7BTU/hr 1.7BTU/hr 1.7BTU/hr
• Power LED indicator On mode: White, Standby/Sleep mode: White
• Power Supply Build-in, 100-240VAC, 50/60Hz
Dimension
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Product Information
• Product with stand ( WxHxD) 561x400x210mm
• Product without stand
( WxHxD) 561x336x68mm
• Box dimension ( WxHxD) 620x440x168mm
Weight
• Product with stand 5.65kg
• Product without stand 4.95kg
• Product with packaging 7.14kg
Operating Condition
• Temperature range (operation) 0° C to 40 ° C
• Temperature range (operation) -20° C to 60° C
• Relative humidity 20% to 80%
• Altitude Non-operation: + 12,000 ft ( 3,658 m)
operation: + 40,000 ft ( 12,192 m),
• MTBF 50000 hrs
Environmental
• ROHS YES
• EPEAT sliver
• EnergyStar 5.0
• Packaging 100% recyclable
Compliance and standards
• Regulatory Approvals CE Mark, Energy Star 5.0, FCC Class B, SEMKO
Cabinet
• Color Black/Black
• Finish Glossy
* This data is subject to change without notice.
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Resolution & Preset Modes
A. Maximum Resolution
- For 241E1
1920 x 1080 at 60 Hz (analog input)
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Product Information
1920 x 1080 at 60 Hz (digital input)
B. Recommended Resolution
- For 241E1
1920 x 1080 at 60 Hz (digital input)
1920 x 1080 at 60 Hz (analog input)
15 factory preset modes:
H. freq (kHz) Resolution V. freq (Hz)
31.469 720*400 70.087
31.469 640*480 59.940
35.000 640*480 67.000
37.500 640*480 75.000
35.156 800*600 56.250
37.879 800*600 60.317
46.875 800*600 75.00
48.363 1024*768 60.004
60.023 1024*768 75.029
63.981 1280*1024 60.020
79.976 1280*1024 75.025
66.587 1920*1080 60.000
67.500 1920*1080 60.000
65.290 1680*1050 60.000
64.674 1680*1050 60.000
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Automatic Power Saving
If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce
its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the
monitor will 'wake up' automatically. The following table shows the power consumption and signaling of this automatic
power saving feature:
Power Management Definition
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Product Information
VESA Mode Video H-sync V-sync Power Used LED
color
Active ON Yes Yes < 50 W (typ.) White
Sleep OFF No No < 0.8 W (typ.) White
Switch Off OFF - - < 0.5W (typ.) Off
This monitor is ENERGY STAR® compliant. As an ENERGY STAR® Partner, we have
determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
*This data is subject to change without notice.
The native resolution of the monitor is 1920 x 1080, By default, your monitor has 100% (max.) 50% contrast, and
6500K color temperature, with full white pattern, without audio/USB.
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Product Views
Follow the links to see various views of the monitor and its components.
Front View Product Description
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Physical Function
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Philips Pixel Defect Policy
• Product Features
• Technical Specifications
• Resolution & Preset Modes
• Automatic Power Saving
• Physical Specification
• Pin Assignment
• Product Views
Philips Pixel Defect Policy
Philips' Flat Panel Monitors Pixel Defect Policy
Philips strives to deliver the highest quality products. We use some of the industry's most advanced
manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on
the TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can
guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with
an unacceptable number of defects will be repaired or replaced under warranty. This notice explains
the different types of pixel defects and defines acceptable defect levels for each type. In order to
qualify for repair or replacement under warranty, the number of pixel defects on a TFT LCD panel
must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a 23.6
" XGA monitor may be defective. Furthermore, Philips sets even higher quality standards for certain
types or combinations of pixel defects that are more noticeable than others. This policy is valid
worldwide.
Pixels and Sub pixels
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and
blue. Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored sub
pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together
appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of
other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel
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Philips Pixel Defect Policy
defects and several types of sub pixel defects within each category.
Bright Dot Defects Bright dot defects appear as pixels or sub pixels that are always lit or 'on'. That is,
a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern.
There are the types of bright dot defects:
One lit red, green or blue sub
pixel
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Three adjacent lit sub pixels
(one white pixel)
A red or blue bright dot must be more than 50 percent brighter than neighboring dots
while a green bright dot is 30 percent brighter than neighboring dots.
Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. That
is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern.
These are the types of black dot defects:
One dark sub pixel Two or three adjacent dark sub pixels
Proximity of Pixel Defects
Because pixel and sub pixels defects of the same type that are near to one another may be more
noticeable, Philips also specifies tolerances for the proximity of pixel defects.
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Philips Pixel Defect Policy
Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT
LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the
tolerances listed in the following tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
MODEL 241E1
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
MODEL 241E1
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
MODEL 241E1
Total bright or black dot defects of all types 5 or fewer
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SmartControl
• Product Information
• Philips Pixel Defect Policy
•Philips SmartControl ll
• System support and
requirement
• Installation
• Start to use
• Q&A
SmartControl II (Selective Models)
Philips SmartControl II
SmartControl II is monitor-based software with an easy-to-use on-screen graphic interface that guides you through fine-
tuning resolution, color calibration and other display settings including brightness, contrast, clock & phase, position, RGB,
white point and - on models with onboard speakers - volume adjustments.
System support and requirement:
1. Sytem support: 2000, XP, NT 4.0, XP 64 Edition, Vista 32/64. IE Support 6.0/7.0.
2. Language support: English, Simplified Chinese, German, Spanish, French, Italian, Russian, Portuguese.
3. Philips Monitor support DDC/CI Interface.
Installation:
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SmartControl
● Follow the instruction and complete the installation.
● You can lauch after installation complete.
● If you want to launch later, you can either click the shortcut on desktop or toolbar.
Start to use:
1. First launch –Wizard
● The first time after installation of SmartControl II, it will automatically go to Wizard for first time launch.
● The wizard will guide you through adjustment your monitor performance step by step.
● You can go to Plug-in menu to launch wizard later on as well.
● You can adjust more options without wizard by Standard pane.
Wizard Analog Sequence Wizard Digital Sequence
Resolution Resolution
Focus Contrast
Brightness Brightness
Contrast White Point (Color Temp)
Position File
White Point (Color Temp) -
File -
2. Start with Standard pane:
Adjust menu:
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SmartControl
● Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution.
● You can follow the instruction and do the adjustment.
● Cancel prompts user if you want to cancel installation.
Tab Heading Sub Menu Display in Analog Display in Digital
Adjust Brightness Yes Yes
Adjust Contrast Yes Yes
Adjust Focus (Clock & Clock Phase) Yes No
Adjust Position Yes No
Adjust Resolution Yes Yes
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SmartControl
Color menu:
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SmartControl
● Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and
SmartImage (Please refer to SmartImage section).
● You can follow the instruction and do the adjustment.
● Refer to below table for sub-menu item base on your input.
● Example for Color Calibration
Tab Heading Sub Menu Display in Analog Display in Digital
Color RGB Yes Yes
Color Black Level Yes Yes
Color White Point Yes Yes
Color Color Calibration Yes Yes
Color Viewing Mode Yes Yes
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SmartControl
1. "Show Me" starts color calibration tutorial.
2. Start - starts the 6-step color calibration sequence.
3. Quick View loads the before/after images.
4. To return to Color home pane, click the Cancel button.
5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and
quick view buttons.
6. Must have patent info in calibration screen.
First color Calibration Screen:
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SmartControl
1. Previous button is disabled until the second color screen.
2. Next goes to the succeeding target (6-targets).
3. Final next goes File>Presets pane.
4. Cancel closes the UI and returns to the plug in page.
SmartImage - Allows user to change setting for better display setting based on content.
When Entertainment is set, SmartContrast and SmartResponse are enabled.
Plug-Ins - Asset Management Pane will only be active when selecting Asset Management from the drop-down Plug Ins
menu.
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SmartControl
Displays Assent Management information on Managment, Description, Serial Number, Current Timing, Domain Name, and Asset
Management Status.
To return to Plug-in home pane select the plug-in tab.
Plug-Ins - Theft Deterence Pane will only be active when selecting Theft from the drop-down Plug Ins menu.
To enable Theft Deterrence, clicking Enable Theft button brings up the following screen:
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SmartControl
1. User can enter PIN between 4 and 9 digits numbers only.
2. After entering PIN, Accept button takes user to the pop-up dialog box on the following page.
3. Minimum minutes set to 5. Slider set to 5 by default.
4. Does not require the display be attached to a different host to go into theft mode.
Once a PIN is entered and accepted, the following dialog box appears:
● Click on No button takes user to the following screen.
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SmartControl
● Click on Yes button takes user to secure web site landing page.
After creating PIN, the Theft Deterrence pane will indicate Theft Deterrence Enabled and provide PIN Options button:
1. Theft Deterrence Enabled is displayed.
2. Disable Theft opens pane screen on next page.
3. PIN Options button only available after user creates PIN, button opens secure PIN web site.
Disable Theft button opens the following pane:
1. After entering PIN, Accept button disables PIN.
2. Cancel button opens up main Theft Deterrence pane, displaying Theft Deterrence Disabled. Enable Theft and PIN Options
buttons.
3. Entering incorrect PIN results in the following dialog box:
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SmartControl
Options>Preferences - Will only be active when selecting Preferences from the drop-down Options menu. On a non-
supported display capable of DDC/CI, only the Help and Options tabs are available.
1. Displays current preference settings.
2. A checked box enables the feature. The check box is a toggle.
3. Enable Context Menu on desktop is checked (On) by default. Enable Context menu displays SmartControl II selections for
Select Preset and Tune Display in the desktop right-click context menu. Disabled removes SmartControl II from the right click
context menu.
4. Enable Task Tray icon is checked (On) by default. Enable context menu shows the task tray menu for SmartControl II. A right
click on the task tray icon displays the menu options for Help, Technical Support. Check for Upgrade, About, and Exit. When
Enable task tray menu is disabled, the task tray icon will only display EXIT.
5. Run at Startup is checked (On) by default. When disabled, SmartControl II will not launch at start or be in the task tray. The
only way to launch SmartControll II is either from the desktop short cut or from the program file. Any preset set to run at
startup will not load when this box is unchecked (Disabled).
6. Enable transparency mode (Vista, XP, and 2k only). Default is 0% Opaque.
Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display
capable of DDC/CI, only the Help and Options tabs are available. All other SmartControl II tabs are not available.
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SmartControl
1. Display the Source instruction pane and current input source setting.
2. On single input displays, this pane will not be visible.
Options>Auto - Will only be active when selecting Volume from the drop-down Options menu.
On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
Option>Auto Pivot
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SmartControl
Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported
display capable of DDC/CI, only the Help and Options tabs are available.
Help>Version - Will only be active when selecting Version from the drop- down Help menu. On a non-supported display
capable of DDC/CI, only the Help and Options tabs are available.
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SmartControl
Context Sensitive menu
The Context Sensitive menu is Enabled by default. If Enable Context Menu has been checked in the Options>Preferences pane,
then the menu will be visible.
The Context Menu has four entries:
1. SmartControll II - When selected the About Screen is displayed.
2. Select Preset - Provides a hierarchical menu of saved presets for immediate use. A check mark shows the currently selected
preset. Facoty Preset can also be called from the drop down menu.
3. Tune Display - Opens the SmartControl II control panel.
4. Fly off for SmartImage - Check current settings, Off, Office Work, ImageViewing, Entertainment, Economy.
Task Tray Menu Enabled
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SmartControl
The task tray menu can be displayed by right-clicking on the SmartControl II icon from the task tray. Left Click will launch the
application.
The task tray has five entries:
1. Help - Access to User Manual file: opnes User Manual file using the default browser window.
2. Technical Support - displays the tech support page.
3. Check for Update - takes the user to PDI Landing and checks the user's version against the most current available.
4. About - Displays detailed reference information: product version, release information, and product name.
5. Exit - Close SmartControll II. To run SmartControll II again either select SmartControll II from Program menu, double-click the
desktop PC icon or restart the system.
Task Tray Menu Disabled
When the Task Tray is disabled in the preference folder, only the EXIT selection is available. To completely remove SmartControll II
from the task tray, disable Run at Startup in Options>Preferences.
Q&A
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SmartControl
Q1. I change the monitor on a PC to a different one and the SmartControl becomes un-usable, what do I do?
A. Restart your PC and see if SmartControl can work. Otherwise, you will need to remove and re-install SmartControl to ensure
proper driver is installed.
Q2. The SmartControl functions well at the beginning, but it is not workable, what can I do?
A. If the following actions were executed, the monitor driver may need to be re-installed.
● Change video graphic adapter to another one
● Update video driver
● Activities on OS, such as service pack or patch
● Run Windows Update and updated monitor and/or video driver
● Windows was booted with the monitor power off or disconnected.
To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.
If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl and re-install it.
Q3. After installing SmartControl, when clicking on SmartControl tab, nothing shows up after a while or a failure message shows,
what happened?
A. It might be your graphic adaptor is not compatible with the SmartControl. If your graphic adaptor is one of the above mentioned
brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove
SmartControl, and re-install it once more.
If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention to Philips’ web site for any
updated SmartControl driver available.
Q4. When I click on Product Information, only partial information is shown, what happened?
A. It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to
download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove
SmartControl, and re-install it once more.
Q5. I forgot my PIN for Theft Deterrence Function. How can I do?
A. Please contact IT manager or Philips Service Center.
Q6. In a monitor with the Smartlmage feature, the sRGB scheme of color temperature function in SmartControl is not responding,
why?
A. When Smartlmage is enabled, the sRGB scheme is disabled automatically. To use sRGB, you need to disable Smartlmage with
the button at the front bezel of your monitor.
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Installing Your LCD Monitor
• Front View Produt Description
• Connecting to Your PC
• The Base
• Getting Started
• Optimizing Performance
Installing Your LCD Monitor
Front View Product Description
1To switch monitor's power On and Off
2MENU/ To access OSD menu
3/ To adjust brightness of the display.
4Auto picure control switching in wide and 4:3 format.
5Automatically adjust the horizontal position, vertical position,
phase and clock settings/Return to previous OSD level.
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Installing Your LCD Monitor
Rear View
1 Kensington anti-thief lock
2 VGA input
3 DVI-D input (available for selective models)
4 AC power input
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Optimizing Performance
● For best performance, ensure that your display settings are set at 1920 x 1080, 60Hz.
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Installing Your LCD Monitor
Note: You can check the current display settings by pressing the 'OK' button
once. The current display mode is shown in OSD main controls called
RESOLUTION.
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Connecting to Your PC
• Front View Product
Description
• Accessory Pack
• Connecting to Your PC
• Getting Started
• Optimizing Performance
• The base
Connecting to Your PC
Accessory Pack
Unpack all the parts.
Power cord DVI cable (Optional)
VGA cable EDFU pack
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Connecting to Your PC
Connecting to Your PC
1) Connect the power cord to the back of the monitor firmly. (Philips has pre-connected
VGA cable for the first installation.
* available for selective models
* available for selective models
2) Connect to PC
(a) Turn off your computer and unplug its power cable.
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Connecting to Your PC
(b) Connect the monitor signal cable to the video connector on the back of your
computer.
(c) Plug the power cord of your computer and your monitor into a nearby outlet.
(d) Turn on your computer and monitor. If the monitor displays an image,
installation is complete.
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The Base
:
• Front View Product
Description
• Accessory Pack
• Setting up and connecting
your monitor
• Getting Started
• Optimizing Performance
• Attach the Base
• Detach the Base Stand
• Remove the Base
The Base
Attach and Detach the Base
Attach the Base
1) Firmly grasp the monitor with both hands. Attach the monitor stand to the monitor column until the tabs
"click" into place before releasing the height adjustable column.
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The Base
Detach the Base
You can remove the monitor body from the base and mount it on a wall, the commercial available arm with
VESA standard hole (100x100mm)or Philips optional Super Ergo Base (for selective model).
Remove the base
Place the monitor face on a safe surface, push down on the release button and pull the base stand away
from the monitor body.
2) Remove the base from the LCD monitor.
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Getting Started
Your LCD Monitor :
• Front View Product
Description
• Setting Up and Connecting
Your Monitor
• Getting Started
• Optimizing Performance
Getting Started
Getting Started
Use the information file ( .inf) for Windows® 2000/XP/Vista or later
The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for
Windows® 2000/XP/Vista. This information file ( .inf) should be installed in order that your
Philips monitor can be enabled from the 'Monitor' dialog box in Windows® 2000/XP/Vista and
the Plug & Play application can be activated. The installation procedure based on Windows®
2000 , XP and Vista is specified as follows.
For Windows® 2000
1. Start Windows® 2000
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' Icon.
4. Select the 'Settings' tab then click on 'Advanced...'.
5. Select 'Monitor'
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please
stop installation.
- If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps
given below.
6. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.
7. Select 'Display a list of the known drivers for this device so that I can choose a specific
driver', then click on 'Next' and then click on 'Have disk...'.
8. Click on the 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).
9. Click on the 'Open' button, then click on the 'OK' button.
10. Select your monitor model and click on the 'Next' button.
11. Click on the 'Finish' button then the 'Close' button.
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.
For Windows® XP
1. Start Windows® XP
2. Click on the 'Start' button and then click on 'Control Panel'.
3. Select and click on the category 'Printers and Other Hardware'
4. Click on the 'Display' Item.
5. Select the 'Settings' tab then click on the 'Advanced' button.
6. Select 'Monitor' tab
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please
stop installation.
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Getting Started
- If the 'Properties' button is active, click on 'Properties' button.
Please follow the steps below.
7. Click on the 'Driver' tab and then click on 'Update Driver...' button.
8. Select the 'Install from a list or specific location [advanced]' radio button and then click on
the 'Next' button.
9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the
'Next' button.
10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the
appropriate drive F: (CD-ROM Drive).
11. Click on the 'Open' button, then click the 'OK' button.
12. Select your monitor model and click on the 'Next' button.
- If you can see the 'has not passed Windows® Logo testing to verify its compatibility with
Windows® XP' message, please click on the 'Continue Anyway' button.
13. Click on the 'Finish' button then the 'Close' button.
14. Click on the 'OK' button and then the 'OK' button again to close the Display_Properties
dialog box.
For Windows® Vista
1. Start Windows® Vista
2. Click the Start button; select and click on 'Control Panel'.
3. Select and click on 'Hardware and Sound'
4. Choose 'Device Manager' and Click on 'Update device drivers'.
5. Select 'Monitor' and then right click on 'Generic PnP Monitor'.
6. Click on 'Update Driver Software'.
7. Select 'Browse my computer for driver software'.
8. Click the 'Browse'button and choose the drive in which you've placed the disk. Example:
(CD-ROM Drive:\\Lcd\PC\drivers\).
9. Click the 'Next' button.
10. Wait few minutes for installing the driver, and then click 'Close' button.
If your Windows® 2000/XP/Vista version is different or you need more detailed installation
information, please refer to your Windows® 2000/XP/Vista user's manual.
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On-Screen Display
•Description of the On-Screen
Display
• The OSD Tree
On-Screen Display
Description of the On Screen Display
What is the On-Screen Display?
On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust
screen performance or select functions of the monitors directly through an on-screen instruction
window. A user friendly on screen display interface is shown as below :
Basic and simple instruction on the control keys.
When you press the MENU/OK button on the front control of your monitor, the On-Screen Display
(OSD) Main Controls window will pop up and you can then start making adjustments to your
monitor's various features. Use the keys to make your adjustments.
Dual model
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On-Screen Display
Analog model
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On-Screen Display
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The OSD Tree
Below is an overall view of the structure of the On-Screen Display. You can use this as a reference
when you want to work your way around the different adjustments later on.
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On-Screen Display
Resolution notification
This monitor is designed for optimal performance at its native resolution, 1920x1080@60Hz. When
the monitor is powered on at a different resolution, an alert is displayed on screen: Use
1920x1080@60Hz for best results.
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Customer Care & Warranty
Customer Care & Warranty
PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR
WARRANTY COVERAGE
WESTERN EUROPE: Austria Belgium Denmark France Germany
Greece Finland Ireland Italy Luxembourg the Netherlands Norway
Portugal Sweden Switzerland Spain United Kingdom Poland
EASTERN EUROPE: Czech Republic Hungary Russia Slovakia Slovenia
Turkey
LATIN AMERICA: Argentina Brasil
NORTH AMERICA: CANADA USA
PACIFIC: Australia New Zealand
ASIA: China Hong Kong India Indonesia Korea Malaysia Pakistan
Philippines Singapore Taiwan Thailand Vietnam
AFRICA: South Africa
MIDDLE EAST: United Arab Emirates
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Your Philips F1rst Choice Warranty
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F1rst Choice Contact Information
F1rst Choice Contact Information
Country Code Telephone number Tariff
Austria +43 0810 000206 € 0.07
Belgium +32 078 250851 € 0.06
Denmark +45 3525 8761 Local call tariff
Finland +358 09 2290 1908 Local call tariff
France +33 082161 1658 € 0.09
Germany +49 01803 386 853 € 0.09
Greece +30 00800 3122 1223 Free of charge
Ireland +353 01 601 1161 Local call tariff
Italy +39 840 320 041 € 0.08
Luxembourg +352 26 84 30 00 Local call tariff
The Netherlands +31 0900 0400 063 € 0.10
Norway +47 2270 8250 Local call tariff
Poland +48 0223491505 Local call tariff
Portugal +351 2 1359 1440 Local call tariff
Spain +34 902 888 785 € 0.10
Sweden +46 08 632 0016 Local call tariff
Switzerland +41 02 2310 2116 Local call tariff
United Kingdom +44 0207 949 0069 Local call tariff
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Consumer Information Centers
Consumer Information Centers
Argentina Australia Brasil Canada New Zealand Belarus Bulgaria
Croatia Czech Republic Estonia United Arab Emirates Hong Kong
Hungary India Indonesia Israel Latvia Lithuania Malaysia
Middle East + North Africa New Zealand Pakistan Romania Russia
Serbia & Montenegro Singapore Slovakia Slovenia South Africa
South Korea Taiwan Philippines • Thailand Turkey Ukraine Vietnam
Eastern Europe
BELARUS
Technic al Center of JV IBA
M. Bogdanovich str. 155
BY - 220040 Minsk
Tel: +375 17 217 33 86
BELARUS
Service.BY
Petrus Brovky st. 19 – 101-B
220072, Minsk
Belarus
BULGARIA
LAN Service
140, Mimi Balkanska Str.
Office center Translog
1540 Sofia, Bulgaria
Tel: +359 2 960 2360
www.lan-service.bg
CZECH REPUBLIC
General Consumer Information Center
800 142100
Xpectrum
Lu.ná 591/4
CZ - 160 00 Praha 6 Tel: 800 100 697 or 220 121 435
Email:info@xpectrum.cz
www.xpectrum.cz
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Consumer Information Centers
CROATIA
Renoprom d.o.o.
Ljubljanska 4,
Sv. Nedjelja,10431
Croatia
Tel: +385 1 333 0974
ESTONIA
FUJITSU SERVICES OU
Akadeemia tee 21G
EE-12618 Tallinn
Tel: +372 6519900
www.ee.invia.fujitsu.com
HUNGARY
Serware Szerviz
Vizimolnár u. 2-4
HU - 1031 Budapest
Tel: +36 1 2426331
Email: inbox@serware.hu
www.serware.hu
HUNGARY
Profi Service Center Ltd.
123 Kulso-Vaci Street,
H-1044 Budapest ( Europe Center )
Hungary
Tel: +36 1 814 8080
m.andras@psc.hu
LATVIA
ServiceNet LV
Jelgavas iela 36
LV - 1055 Riga,
Tel: +371 7460399
Email: serviss@servicenet.lv
LITHUANIA
ServiceNet LT
Gaiziunu G. 3
LT - 3009 KAUNAS
Tel: +370 7400088
Email: servisas@servicenet.lt
www.servicenet.lt
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Consumer Information Centers
ROMANIA
Blue Ridge Int'l Computers SRL
115, Mihai Eminescu St., Sector 2
RO - 020074 Bucharest
Tel: +40 21 2101969
SERBIA & MONTENEGRO
Kim Tec d.o.o.
Viline vode bb, Slobodna zona
Beograd L12/3
11000 Belgrade
Serbia
Tel. +381 11 20 70 684
SLOVAKIA
General Consumer Information Center
0800004551
Datalan Servisne Stredisko
Puchovska 8
SK - 831 06 Bratislava
Tel: +421 2 49207155
Email: servis@datalan.sk
SLOVENIA
PC HAND
Brezovce 10
SI - 1236 Trzin
Tel: +386 1 530 08 24
Email: servis@pchand.si
RUSSIA
CPS
18, Shelepihinskaya nab.
123290 Moscow
Russia
Tel. +7(495)797 3434
Profservice:
14A -3, 2Karacharovskaya str,
109202, Moscow ,
Russia
Tel. +7(095)170-5401
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Consumer Information Centers
TURKEY
Türk Philips Ticaret A.S.
Yukari Dudullu Org.San.Bolgesi
2.Cadde No:22
34776-Umraniye/Istanbul
Tel: (0800)-261 33 02
UKRAINE
Comel
Shevchenko street 32
UA - 49030 Dnepropetrovsk
Tel: +380 562320045
www.csp-comel.com
LLC Topaz Company
Topaz-Service Company,
Mishina str. 3,
Kiev
Ukraine-03151
Tel: +38 044 245 73 31
Latin America
ARGENTINA
Azopardo 1480.
(C1107ADZ) Cdad. de Buenos Aires
Tel: 0800 3330 856
Email: CIC.monitores@Philips.com
BRASIL
Alameda Raja Gabaglia, 188 - 10°Andar - V.
Olímpia - S. Paulo/SP - CEP 04551-090 -
Brasil
Tel: 0800-7254101
Email: lourdes.rezende@aoc.com.br
Pacific
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Consumer Information Centers
AUSTRALIA
Company: AGOS NETWORK PTY LTD
Address: 4/5 Dursley Road, Yenorra, NSW 2161, Australia
Tel: 1300 360 386
Fax: +61-2-80808147
Email: philips@agos.com.au
Service hours: Mon.~Fri. 8:00am-7:30pm
NEW ZEALAND
Company: Visual Group Ltd.
Address: 28 Walls Rd Penrose Auckland
Phone: 0800 657447
Fax: 09 5809607
E-mail: vai.ravindran@visualgroup.co.nz
Service Hours: Mon.~Fri. 8:30am~5:30pm
Asia
HONG KONG/Macau
Company Name: PHK Service Limited
Address: Flat A, 10/F., Pak Sun Building, 103 - 107 Wo Yi Hop Road, Kwai Chung, New Territories, Hong
Kong
Tel.: (852) 2610-6908 / (852) 2610-6929 for Hong Kong and (853) 2856-2277 for Macau
Fax: (852) 2485 3574 for Hong Kong and (853) 2856 1498 for Macau
E-mail: enquiry@phkservice.com.hk
Service Hours: Mon.~Sat. 09:00am~06:00pm
India
Company: REDINGTON INDIA LTD
Address: SPL Guindy House, 95 Mount Road, Chennai 600032, India
Tel: +9144-42243352/353
E-mail: aftersales@in.aocmonitor.com
Service hours: Mon.~Fri. 9:00AM~5:30PM; Sat. 9:00AM~1:00PM
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Consumer Information Centers
Indonesia
Company Name: PT. Gadingsari elektronika Prima
Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F, Pondok Pinang. Jakarta
Tel: 021-750909053, 021-750909056
Fax: 021-7510982
E-mail: gepta@cbn.net.id
Service hours: Mon.~Fri. 8:30am~4:30pm; Sat. 8:30am~2:00pm
Additional service points:
1. Philips Building Jl. Buncit Raya Kav 99. Jakarta Selatan.
Phone: 021-7940040, ext 1722/1724, 98249295, 70980942
2. Jl. Tanah Abang 1 no 12S. Jakarta Pusat.
Phone: 021-3455150, 34835453
3. Rukan City Home no H31, Gading Square. Jl. Bulevar Barat. Kelapa Gading. Jakarta Utara. Phone: 021-
45870601, 98131424
South Korea
Company: PCS One Korea Ltd.
Address: 112-2, Banpo-dong, Seocho-ku, Seoul, 137-040, Korea
Call Center Tel: 080-600-6600
Tel: 82 2 591 1528
Fax: 82 2 595 9688
E-mail: cic_korea@philips.com
Service hours: Mon.~Fri. 9:00AM~ 6:00PM; Sat. 9:00AM~1:00PM
Malaysia
Company: After Market Solutions (CE) Sdn Bhd
Address: Lot 6. Jalan 225/51A, 46100 Petaling Jaya, Selangor DE, Malaysia.
Phone: 603 7953 3370
Philips Info Line: 1-800-880-180
Fax: 603 7953 3338
E-mail: pceinfo.my@philips.com
Service Hours: Mon.~Fri. 8:15am~5:15pm; Sat. 9:00am~1:00pm
Pakistan
Philips Consumer Service
Address: Mubarak manzil, 39, Garden Road, Saddar, Karachi-74400
Tel: (9221) 2737411-16
Fax: (9221) 2721167
E-mail: care@philips.com
Website: www.philips.com.p
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Consumer Information Centers
Singapore
Company: Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center)
Address: 620A Lorong 1 Toa Payoh, TP4 Building Level 1, Singapore 319762
Tel: (65) 6882 3999
Fax: (65) 62508037
E-mail: consumer.care.sg@philips.com
Service hours: Mon.~Fri. 9:00am~6:00pm; Sat. 9:00am~1:00pm
Taiwan
Company: FETEC.CO
Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing Rd, Lu Chu Hs, Taoyuan, Taiwan R.O.C 33800
Consumer Care: 0800-231-099
Tel: (03)2120336
Fax: (03)3129184
E-mail: knlin08@xuite.net
Service hours: Mon.~Fri. 8:30am~7:00pm
Thailand
Company: Axis Computer System Co., Ltd.
Address: 1421 Soi Lardprao 94, Srivara Town In Town Soi 3 Road, Wangthonglang, Bangkok 10310
Thailand
Tel: (662) 934-5498
Fax: (662) 934-5499
E-mail: axis5@axiscomputer.co.th
Service Hours: Mon.~Fri. 08:30am~05:30pm
Vietnam
Company: Digiworld Corp
Address: 211-213 Vo Van Tan St, Ward 5, Dist.3 , Ho Chi Minh city, Vietnam
Tel: 848-38266065
Fax: 848-38267307
E-mail: Digicare@dgw.com.vn
Service hours: 8:00 to 12:00 AM and 13:30 to 17:30 PM (from Monday to Friday)
Philippines
Glee Electronics Inc
Contact nos. (632) 636-3636 / 7064028 to 29
Fax no. (632) 7064026
Receiving Centers
NEO CARE - Megamall
4th Level Cyberzone, Building B,
SM Megamall, Mandaluyong City
NEO CARE - SM North EDSA
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Consumer Information Centers
4th Level Cyberzone, Annex Bldg.
SM City North EDSA, Quezon City
441-1610
MDR Microware Sales Inc.
Cebu Branch
N. Escario corner Clavano St., Cebu City Phils.
# 255-4415/ 255-3242/253-9361/4124864 to 67
Sun # 0922-8210045 to 46
Davao Office:
C. Arellano St., Davao City 8000
082- 225-3021/225-3022
Sun# 0922-8210015
CDO Office:
1445 Corrales Ext.,CDO City
088-856-8540/856-8541
Sun # 0922-8210080
Iloilo Office:
C. Lim Comp., Gomez St., Iloilo City
# 033 338-4159/ 033 508-3741
Sun # 0922-8808850
Africa
SOUTH AFRICA
Company name: Sylvara Technologies Pty Ltd
Address: Ho Address Palm Springs Centre Christoffel Road Van Riebeeck Park Kempton Park, South Africa
Tel: +27878084456
Fax: +2711 391 1060
E-mail: customercare@philipssupport.co.za
Service hours: Mon.~ Fri. 08:00am~05:00pm
Middle East
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Consumer Information Centers
Middle East + North Africa
Company: AL SHAHD COMPUTER L.L.C
Address: P.O.BOX: 29024, DUBAI, UNITED ARAB EMIRATES
TEL: 00971 4 2276525
FAX: 00971 4 2276242
E-mail: shahd52@eim.ae
Service hours: Sat.~Thur. 9:00am~1:00pm & 4:00pm- 8:00pm
Israel
Company: Eastronics LTD
Address: 13 Rozanis St. P.O.B. 39300, Tel Aviv 61392 Israel
Tel: 1-800-567000 call free in Israel; (972-50-8353722 after service hours until 20:00)
Fax: 972-3-6458759
E-mail: eastronics@eastronics.co.il
Service hours: Sun.~Thurs. 08:00 - 18:00
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International Guarantee
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Download and Print
•Installing your LCD monitor
driver
• Download and Printing
Instructions
Download and Print
Installing Your LCD monitor driver
System requirements:
● PC running Windows® 2000 , Windows® XP, Windows® Vista or later
● Find your driver ".inf/.icm/.cat" at : /PC/drivers/
Read the "Readme.txt" file before installing.
Add” refer to http://www.p4c.philips.com/ to download the latest version of monitor drivers.”
This page provides an option to read the manual in .pdf format. PDF files can be downloaded into
your hard disk, then viewed and printed with Acrobat Reader or through your browser.
If you do not have Adobe® Acrobat Reader installed, click on the link to install the application.
Adobe® Acrobat Reader for PC / Adobe® Acrobat Reader for Apple Macintosh.
Download instructions:
To download the file:
1. Click-and-hold your mouse over the icon below. (Windows® 95/98/2000/Me/XP/Vista users right-
click)
Download 241E1.pdf
2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to
Disk'.
3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or
'source', choose 'source').
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Download and Print
Printing instructions:
To print the manual:
With the manual file open, follow your printer's instructions and print the pages you need.
RETURN TO TOP OF THE PAGE
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