Table of Contents
Philips 272B7QUBHEB/00 User Manual
Displayed below is the user manual for 272B7QUBHEB/00 by Philips which is a product in the Computer Monitors category. This manual has pages.
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Table of Contents
1. Important ...................................... 1
1.1 Safety precautions and
maintenance ................................. 1
1.2 Notational Descriptions ............ 3
1.3 Disposal of product and packing
material .......................................... 4
2. Setting up the monitor .............. 5
2.1 Installation .................................... 5
2.2 Operating the monitor .............. 8
2.3 Remove the Base Assembly for
VESA Mounting ...........................11
3. Built-in Windows Hello™ pop-
up webcam ................................. 12
4. USB docking display
introduction ................................14
4.1 How to operate USB docking
display through USB C to C
cable? ............................................14
4.2 How to operate USB docking
display through USB C to A
cable? ............................................14
5. Image Optimization .................. 18
5.1 SmartImage .................................18
5.2 SmartContrast ............................20
6. PowerSensor™ ........................... 21
7. Daisy-chain function ............... 23
8. Technical Specications ......... 24
8.1 Resolution & Preset Modes ... 27
9. Power Management ................ 29
10. Customer care and warranty .30
10.1 Philips’ Flat Panel Monitors
Pixel Defect Policy ....................30
10.2 Customer Care & Warranty ..... 33
11. Troubleshooting & FAQs ......... 34
11.1 Troubleshooting ........................34
11.2 General FAQs .............................35
1
1. Important
1. Important
This electronic user’s guide is intended
for anyone who uses the Philips
monitor. Take time to read this user
manual before you use your monitor.
It contains important information and
notes regarding operating your monitor.
The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and upon
presentation of the original invoice
or cash receipt, indicating the date of
purchase, dealer’s name and model
and production number of the product.
1.1 Safety precautions and
maintenance
Warnings
Use of controls, adjustments or
procedures other than those specified
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.
Read and follow these instructions
when connecting and using your
computer monitor.
Excessive sound pressure from
earphones and headphones can cause
hearing loss. Adjustment of the
equalizer to maximum increases the
earphones and headphones output
voltage and therefore the sound
pressure level.
Operation
• Please Keep the monitor out of
direct sunlight, very strong bright
lights and away from any other heat
source. Lengthy exposure to this
type of environment may result in
discoloration and damage to the
monitor.
• Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.
• Do not block the ventilation holes
on the cabinet.
• When positioning the monitor, make
sure the power plug and outlet are
easily accessible.
• If turning off the monitor by
detaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable
or DC power cord for normal
operation.
• Please use approved power cord
provided by Philips all the time. If
your power cord is missing, please
contact with your local service
center. (Please refer to Service
contact information listed in
Important information manual.)
• Operate under the specified power
supply. Be sure to operate the
monitor only with the specified
power supply. Use of an incorrect
voltage will cause malfunction and
may cause fire or electric shock.
• Protect the cable. Do not pull or
bend the power cable and signal
cable. Do not place the monitor
or any other heavy objects on the
cables, if damaged, the cables may
cause fire or electric shock.
• Do not subject the monitor to
severe vibration or high impact
conditions during operation.
• To avoid potential damage, for
example the panel peeling from the
bezel, ensure that the monitor does
not tilt downward by more than -5
degrees. If the -5 degree downward
tilt angle maximum is exceeded, the
monitor damage will not be covered
under warranty.
2
1. Important
• Do not knock or drop the monitor
during operation or transportation.
• Excessive usage of monitor can
cause eye discomfort, it’s better to
take shorter breaks more often at
your workstation than longer breaks
and less often; for example a 5-10
minute break after 50-60-minute
continuous screen use is likely to
be better than a 15-minute break
every two hours. Try to keep your
eyes from eye strain while using the
screen for a constant period of time
by :
• Looking at something varying
distances after a long period
focusing on the screen.
• Conscious Blinking often while
you work.
• Gently closing and rolling your
eyes to relax.
• Reposition your screen to ap-
propriate height and angle ac-
cording to your height.
• Adjusting the brightness and
contrast to appropriate level.
• Adjusting the environment light-
ing similar to that of your screen
brightness, avoid the uorescent
lighting, and surfaces that don’t
reect too much light.
• Seeing a doctor if your symp-
toms.
Maintenance
• To protect your monitor from
possible damage, do not put
excessive pressure on the LCD
panel. When moving your monitor,
grasp the frame to lift; do not lift
the monitor by placing your hand or
fingers on the LCD panel.
• Unplug the monitor if you are not
going to use it for an extensive
period of time.
• Unplug the monitor if you need to
clean it with a slightly damp cloth.
The screen may be wiped with a
dry cloth when the power is off.
However, never use organic solvent,
such as, alcohol, or ammonia-based
liquids to clean your monitor.
• To avoid the risk of shock or
permanent damage to the set, do
not expose the monitor to dust,
rain, water, or excessive moisture
environment.
• If your monitor gets wet, wipe it
with dry cloth as soon as possible.
• If foreign substance or water gets in
your monitor, please turn the power
off immediately and disconnect
the power cord. Then, remove the
foreign substance or water, and
send it to the maintenance center.
• Do not store or use the monitor in
locations exposed to heat, direct
sunlight or extreme cold.
• In order to maintain the best
performance of your monitor and
use it for a longer lifetime, please
use the monitor in a location
that falls within the following
temperature and humidity ranges.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH
Important information for Burn-in/
Ghost image
• Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.
Uninterrupted display of still or
static images over an extended
period may cause “burn-in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.
3
1. Important
• “Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the
“burn-in” or “after-imaging” or
“ghost imaging” will disappear
gradually over a period of time after
the power has been switched off.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Service
• The casing cover should be opened
only by qualified service personnel.
• If there is any need for any
document for repair or integration,
please contact with your local
service center. (Please refer to
Service contact information listed in
Important information manual.)
• For transportation information,
please refer to “Technical
Specifications”.
• Do not leave your monitor in a car/
trunk under direct sun light.
Note
Consult a service technician if the
monitor does not operate normally, or
you are not sure what procedure to take
when the operating instructions given
in this manual have been followed.
1.2 Notational Descriptions
The following subsections describe
notational conventions used in this
document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text
may be accompanied by an icon and
printed in bold or italic type. These
blocks contain notes, cautions or
warnings. They are used as follows:
Note
This icon indicates important
information and tips that help you make
better use of your computer system.
Caution
This icon indicates information that
tells you how to avoid either potential
damage to hardware or loss of data.
Warning
This icon indicates the potential for
bodily harm and tells you how to avoid
the problem.
Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specific
presentation of the warning is
mandated by the relevant regulatory
authority.
4
1. Important
1.3 Disposal of product and
packing material
Waste Electrical and Electronic
Equipment-WEEE
This marking on the product or on
its packaging illustrates that, under
European Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste. You are responsible for disposal
of this equipment through a designated
waste electrical and electronic
equipment collection. To determine the
locations for dropping off such waste
electrical and electronic, contact your
local government office, the waste
disposal organization that serves your
household or the store at which you
purchased the product.
Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle
your product to increase the amount of
reusable materials and to minimize the
amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable
into mono materials.
Please find out about the local
regulations on how to dispose of your
old monitor and packing from your
sales representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and
economically viable objectives
to optimize the environmental
performance of the organization's
product, service and activities.
From the planning, design and
production stages, Philips emphasizes
the important of making products that
can easily be recycled. At Philips, end-
of-life management primarily entails
participation in national take-back
initiatives and recycling programs
whenever possible, preferably
in cooperation with competitors,
which recycle all materials (products
and related packaging material) in
accordance with all Environmental
Laws and taking back program with the
contractor company.
Your display is manufactured with high
quality materials and components
which can be recycled and reused.
To learn more about our recycling
program please visit
http://www.philips.com/a-w/about/
sustainability.html
5
2. Setting up the monitor
2. Setting up the monitor
2.1 Installation
1 Package contents
*DP Power
*HDMI
*DC
*
CD
2
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This product has been manufactured by and is sold
under the responsibility of Top Victory Investments Ltd.,
and Top Victory Investments Ltd. is the warrantor in
relation to this product. Philips and the Philips Shield
Emblem are registered trademarks of Koninklijke Philips
N.V. and are used under license.
Contents:
Drivers
User’s Manual
User’s Manual
www.philips.com/welcome
使用产品前请阅读使用说明
保留备用
Monitor
Register your product and get support at
www.philips.com/welcome
Quick
Start
278E9
*USB C-C/A
B Line
272B7
*Different according to region
2 Install the base
1. In order to well protect this monitor
and avoid scratching or damaging of
the monitor, keep the monitor face
down in the cushion for the base
installation.
2. Hold the stand with both hands.
(1) Gently attach the stand to the
VESA mount area until the latch
locks the stand.
(2) Gently attach the base to the
stand.
(3) Use your fingers to tighten the
screw located at the bottom of
the base, and secure the base to
the stand tightly.
1
3
2
3. After attaching the base, erect the
monitor with both hands on holding
the monitor together with styrofoam
firmly. Now you can pull out the
styrofoam. When you pull out the
styrofoam, do not squeeze the
panel to avoid broken panel.
12
6
2. Setting up the monitor
Warnings
3 Connecting to your PC
65
10 9 8 43
2
1
7
12
11
Fast Charger
HDMI-IN HDMI-OUT USBLAN DC
DP OUTDP
DP
USB docking
USB C-C
USB C-A + Driver
OR
1 2
2
USB C USB
1 DC output
2 Kensington anti-theft lock
3 Audio output
4 DisplayPort output
5 USB fast charger
6 USB downstream
7 Ethernet
8 USB Type C input/Upstream
9 Display port input
10 HDMI input
11 Power Switch
12 AC power input
Connect to PC
1. Connect the power cord to the back
of the monitor firmly.
2. Turn off your computer and unplug
its power cable.
3. Connect the monitor signal cable to
the video connector on the back of
your computer.
7
2. Setting up the monitor
4. Plug the power cord of your
computer and your monitor into a
nearby outlet.
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
4 USB C driver installation for RJ45
Before using the USB C docking display,
please ensure to install the USB C
driver.
You can find the “LAN Drivers” from CD
disk if bundled or go to Philips website
support page to download the driver.
Please follow the steps for the
installation:
1. Install the LAN driver that matches
your system.
2. Double click driver to install, and
follow Window’s instructions to
proceed with installation.
3. It will show “success” when the
installation is finished.
4. You must reboot your computer
after the installation has completed.
5. Now you will be able to see
“Realtek USB Ethernet Network
Adapter” from your program
installed list.
6. We recommend to periodically visit
the above web link to check for the
availability of the most updated
driver.
Note
Please contact Philips service hotline for
Mac address clone tool as necessary.
5 USB hub
To comply with International energy
standards, the USB hub/ports of this
display are disabled during Standby
and Off modes.
Connected USB devices will not work in
this state.
To permanently put the USB function
in “ON” state, please go to OSD Menu,
then select “USB standby mode”, and
switch it to “ON” state.
6 USB charging
This display has USB ports capable of
standard power output including some
with USB Charging function (identifiable
with power icon
USB
). You can use these
ports to charge your Smart phone or
power your external HDD, for example.
The display must be powered ON at all
times to be able to use this function.
Some select Philips displays may not
Power or Charge your device when it
enters to “Sleep/Standby” mode (White
power LED blinking). In that case,
please enter to OSD Menu and select
“USB Standby Mode”, then, turn the
function to “ON” mode (default=OFF).
This will then keep the USB power and
charging functions active even when the
monitor is in sleep/standby mode.
8
2. Setting up the monitor
Note
If you turn off your monitor via the
power switch at any given time, all the
USB ports will power OFF.
Warning
USB 2.4Ghz wireless devices, such
as, wireless mouse, keyboard, and
headphones, maybe have interference
by the high-speed signal of USB3.2
Gen2 devices, which may result in
a decreased efficiency of the radio
transmission. Should this happen,
please try the following methods to
help reduce the effects of interference.
• Try to keep USB2.0 receivers away
from USB3.2 Gen2 connection port.
• Use a standard USB extension cable
or USB hub to increase the space
between your wireless receiver and
the USB3.2 Gen2 connection port.
2.2 Operating the monitor
1 Description of the control buttons
7625 4
3
1
Switch monitor’s power
ON and OFF.
Access the OSD menu
.
Confirm the OSD
adjustment.
Adjust the OSD menu.
PowerSensor
Change the signal input
source.
Return to previous OSD
level.
SmartImage. There are
multiple selections:
EasyRead, Office, Photo,
Movie, Game, Economy,
LowBlue Mode, Off.
2 Webcam
21 13 2 4
Microphone
IR of Face identification
2.0 Megapixel Webcam
Webcam activity light
9
2. Setting up the monitor
3 Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature
in all Philips LCD monitors. It allows an
end user to adjust screen performance
or select functions of the monitors
directly through an on-screen
instruction window. A user friendly on
screen display interface is shown as
below:
Basic and simple instruction on the
control keys
In the OSD shown above, you can press
buttons at the front bezel of the
monitor to move the cursor, and press
OK button to confirm the choice or
change.
The OSD Menu
Below is an overall view of the structure
of the On-Screen Display. You can use
this as a reference when you want to
work your way around the different
adjustments later on.
Note
If this display has "DPS" for ECO design,
the default setting is "ON" mode: it
makes the screen looks slightly dim; for
optimum brightness, enter to the OSD
to set "DPS" to "OFF" mode.
Main menu Sub menu
Picture
Input
OSD Settings
Setup
Language
Color
Audio
USB Settings
PowerSensor
Picture Format
Brightness
Contrast
Horizontal
Vertical
Transparency
OSD Time Out
Resolution Notication
Reset
Information
English, Deutsch, Español, Ελληνική, Français, Italiano,
Maryar, Nederlands, Português, Português do Brasil,
Polski , Русский, Svenska, Suomi, Türkçe, Čeština,
Українська, 简体中文, 繁體中文,日本語,한국어
Color Temperature
sRGB
User Dene
HDMI 1.4
DisplayPort
SmartResponse
SmartContrast
Gamma
DPS
(available for selective models)
Over Scan
Pixel Orbiting
USB C
USB
On
O
Mute
USB Standby Mode
Wide Screen, 4:3, 1:1
0~100
0~100
0~100
0~100
O, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s
On, O
Yes, No
Native, 5000K, 6500K, 7500K,
8200K, 9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
O, Fast, Faster, Fastest
On, O
1.8, 2.0, 2.2, 2.4, 2.6
0, 1, 2, 3, 4
0~100
On, O
Volume
USB 3.2, USB 2.0
On, O
USB
On, O
DP Out Multi-Stream Clone, Extend
On, O
On, O
Sharpness 0~100
LowBlue Mode On
O
1, 2, 3, 4
10
2. Setting up the monitor
4 Resolution notification
This monitor is designed for optimal
performance at its native resolution,
2560 × 1440 @ 60 Hz. When the monitor
is powered on at a different resolution,
an alert is displayed on screen: Use
2560 × 1440 @ 60 Hz for best results.
Display of the native resolution alert
can be switched off from Setup in the
OSD (On Screen Display) menu.
Note
When used as USB monitor, the
maximum resolution only support
2560 x1440 @ 50Hz
5 Physical Function
Tilt
30
-5
Swivel
+175
-175
Height adjustment
150mm
Pivot
90
0
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does not tilt downward
by more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
11
2. Setting up the monitor
2.3 Remove the Base Assembly
for VESA Mounting
Before you start disassembling the
monitor base, please follow the
instructions below to avoid any possible
damage or injury.
1. Extend the monitor base to its
maximum height.
2. Place the monitor face down on a
smooth surface. Pay attention not
to scratch or damage the screen.
Then lift the monitor base.
3. While keeping the release button
pressed, tilt the stand and slide it
out.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
VESA Mounting Screw M4. Always
contact manufacturer for wall-mount
installation.
100mm
100mm
-5°
0° 90°
* Display design may differ from those
illustrated.
Warning
• To avoid potential screen damage,
such as panel peeling, ensure that
the monitor does no t tilt downward
by more than -5 degrees.
• Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.
12
3. Built-in Windows Hello™ pop-up webcam
3. Built-in Windows
Hello™ pop-up
webcam
1 What is it?
Philips' innovative and secure webcam
pops up when you need it and securely
tucks back into the monitor when you
are not using it. The webcam is also
equipped with advanced sensors for
Windows Hello facial recognition,
which conveniently logs you into
your Windows devices in less than
2 seconds, 3 times faster than a
password.
2 How to enable Windows Hello™
pop-up webcam?
Philips monitor with Windows Hello
webcam can be enabled by simply
connecting your USB cable from your
PC to the “ USB C” port or “ USB up”
port of this monitor. Now, the webcam
with Windows Hello is ready to work
as long as the Windows Hello setting
in Windows10 is complete. Refer
to Windows official website for the
settings: https://www.windowscentral.
com/how-set-windows-hello-
windows-10
Please note that Windows 10 system is
required for setting up Windows Hello:
facial recognition; with an edition
lower than Windows 10 or Mac OS, the
webcam can work without the function
of facial recognition. With Windows7
the driver is required to activate this
webcam.
Operating
System
Webcam Windows hello
Win7 Yes No
Win8 Yes No
Win8.1 Yes No
Win10 Yes Yes
Please follow the steps for the setting:
1. Press the built-in webcam in the
middle on the top of this display.
1 2
2. Simply connect the USB cable from
your PC to the “USB C” port of this
monitor.
USB C
3. Setting in Windows 10 for Windows
Hello.
a. In the settings app click on
accounts.
b. Click on sign-in options in the
sidebar.
c. You need to set up a PIN code
before you're allowed to use
13
3. Built-in Windows Hello™ pop-up webcam
Windows Hello. Once you've
added this, the option for Hello
will unlock.
d. You'll now see which options
are available to set up under
Windows Hello.
e. Click on "Get started." The
setting is complete.
Note
1. Please always go to Windows
official website to access the latest
information, the information in
EDFU is subject to change without
further notice.
2. Different regions have different
voltages, with inconsistent voltage
setting may cause water ripple when
using this webcam. Please make the
voltage setting same as the voltage
of your region.
14
4. USB docking display introduction
4. USB docking display
introduction
Philips USB-docking monitors deliver
universal port replication, for a simple,
clutter-free, notebook connection.
Securely connect to networks, transmit
data, video and audio from laptop only
using a single USB cable.
Even more, dock with USB Type-C port
for extra power delivery. For docking
monitors with built-in DisplayLink
Technology, users can benefit from
forward and backwards compatibility of
USB with virtually any latest notebook.
4.1 How to operate USB docking
display through USB C to C
cable?
Simply connect USB C to C cable
between monitor and laptop. It can
transmit video, audio, data, network,
power through USB C cable.
USB C-C
Note
Ensure your source device compatible
DP Alt Mode over the USB type C to C
cable.
4.2 How to operate USB docking
display through USB C to A
cable?
1 If your laptop doesn’t have USB C
port, please connect USB C to A cable
between this monitor and laptop,
waiting for a couple of minutes, it will
automatically install the DisplalyLink
Software, the premise is that the
network must be connected from your
devices. You can also install DisplayLink
software through below steps.
USB C-A
DisplayLink installation procedure:
1. Double click Setup.exe file which is
available in CD disk or https://www.
displaylink.com/downloads.
2. User Account Control panel will pop
out, click “Yes” to install DisplayLink
software for DisplayLink Graphics.
15
4. USB docking display introduction
3. Click “Install”, then DisplayLink start
to install, once it complete, click
“Finish”
4. After the installation has completed,
your laptop will be required to
reboot in order to start using the
USB docking display.
To verify the installation, check
to the Display adapters from your
system, the name of the monitor
will be shown, it means the
DisplayLink software installation is
successful.
2 Controlling the display
After the DisplayLink software is
installed completely, an icon appears in
the taskbar. This gives you access to the
DisplayLink manager menu.
16
4. USB docking display introduction
3 Setting Audio source
Once USB C to A cable connects
between the monitor and the device,
this USB docking monitor audio
becomes the default sound track
output.
1. Click on the DisplayLink icon,
then, click “Audio Setup”
2. Sound panel pop out, it shows the
default sound track is from this
docking display.
3. To change the sound output source,
right click on the audio default
device, click “Disable” then, it will
switch to the next sound output
device, if you want to switch it
back, right click on the source, click
“Enable”
4 Setting USB docking Ethernet
1. Open “Network Connections”
window, type “ncpa.cpl” into the
Start menu search box:
Or enter Control Panel, select “Network
and Sharing Center”
17
4. USB docking display introduction
2. The Network Connections window
opens. Locate and select the
“Realtek USB GbE Family Controller
“for preferred network source.
3. Right click on the Realtek USB GbE
Family Controller icon and click
“Enable”, now you can surf the
internet.
5 Power delivery
This Philips monitor built-in DC OUT
connector for Power delivering to your
device up to 65W .
To charge your devices, simply connect
DC power cable from this monitor to
your devices.
HDMI-IN HDMI-OUT USBLAN DC
Note
1. The monitor provides power from
the DC OUT port at 19V with a
maximum of 65W which supports
Intel NUC mini PC and other
compatible devices.
2. When both the USB-C and the DC
OUT port are used simultaneously
for delivering power, the USB-C
will be limited to 10W of power and
the DC OUT port limited to 65W of
power. It is recommended to only
use one of these ports for charging
at a time, to avoid the power
limitation.
3. DP out is invalid when DisplayLink is
running.
4. When connect your monitor to
the PC with USB C to A cable, your
monitor screen probably show as
the extend screen. To call out the
main screen on your monitor, hold
the Windows key and press P
twice. (Windows key + P + P) If
you still cannot see the main screen
on your monitor, hold the Windows
key and press P. All your options
pop-up on the right side, then select
“PC screen only” or “Duplicated”.
18
5. Image Optimization
5. Image Optimization
5.1 SmartImage
What is it?
SmartImage provides presets that
optimize display for different types
of content, dynamically adjusting
brightness, contrast, color and
sharpness in real time. Whether
you're working with text applications,
displaying images or watching a video,
Philips SmartImage delivers great
optimized monitor performance.
Why do I need it?
You want a monitor that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness,
contrast, color and sharpness in real
time to enhance your monitor viewing
experience.
How does it work?
SmartImage is an exclusive, leading
edge Philips technology that analyzes
the content displayed on your screen.
Based on a scenario you select,
SmartImage dynamically enhances the
contrast, color saturation and sharpness
of images to enhance the contents
being displayed - all in real time with
the press of a single button.
How to enable SmartImage?
1. Press to launch the SmartImage
on screen display.
2. Keep pressing to toggle among
EasyRead, Office, Photo, Movie,
Game, Economy, LowBlue Mode
and Off.
3. The SmartImage on screen display
will remain on screen for 5 seconds,
or you can also press "OK" to make
confirmation.
There are multiple selections: EasyRead,
Office, Photo, Movie, Game, Economy,
LowBlue Mode and Off.
• EasyRead: Helps improve reading
of text based application like PDF
ebooks. By using a special algorithm
which increases the contrast and
boundary sharpness of text content,
19
5. Image Optimization
the display is optimized for a
stress-free reading by adjusting
the brightness, contrast and color
temperature of the monitor.
• Office: Enhances text and dampens
brightness to increase readability
and reduce eye strain. This mode
significantly enhances readability
and productivity when you’re
working with spreadsheets, PDF
files, scanned articles or other
general office applications.
• Photo: This profile combines color
saturation, dynamic contrast and
sharpness enhancement to display
photos and other images with
outstanding clarity in vibrant colors
- all without artifacts and faded
colors.
• Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness
displays every details in darker
areas of your videos without
color washout in brighter areas
maintaining a dynamic natural
values for the ultimate video
display.
• Game: Turn on over drive circuit for
best response time, reduce jaggy
edges for fast moving objects on
screen, enhance contrast ratio for
bright and dark scheme, this profile
delivers the best gaming experience
for gamers.
• Economy: Under this profile,
brightness, contrast are adjusted
and backlighting finetuned for just
right display of everyday office
applications and lower power
consumption.
• LowBlue Mode: LowBlue Mode
for easy on-the-eyes productivity
Studies have shown that just as
ultra-violet rays can cause eye
damage, shortwave length blue light
rays from LED displays can cause
eye damage and affect vision over
time. Developed for wellbeing,
Philips LowBlue Mode setting uses
a smart software technology to
reduce harmful shortwave blue
light.
• Off: No optimization by
SmartImage.
Note
Philips LowBlue mode, mode 2
compliance with TUV Low Blue Light
certification, you can have this mode by
simply press the hotkey , then press
to select LowBlue Mode, see above
SmartImage selection steps.
20
5. Image Optimization
5.2 SmartContrast
What is it?
Unique technology that dynamically
analyzes displayed content and
automatically optimizes a Monitor's
contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up
backlighting for clearer, crisper and
brighter images or dimming backlighting
for clear display of images on dark
backgrounds.
Why do I need it?
You want the very best visual clarity
and viewing comfort for every type of
content. SmartContrast dynamically
controls contrast and adjusts
backlighting for clear, crisp, bright
gaming and video images or displays
clear, readable text for office work.
By reducing your monitor's power
consumption, you save on energy costs
and extend the lifetime of your monitor.
How does it work?
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a
great entertainment experience when
viewing videos or playing games.
6. PowerSensor™
How does it work?
• PowerSensor works on principle
of transmission and reception of
harmless “infrared” signals in order
to detect user-presence.
• When the user is in front of the
monitor, the monitor operates
normally, at the predetermined
settings that the user has set- i.e.
brightness, contrast, color, etc
• Assuming that the monitor was set
to 100% of brightness for example,
when the user leaves his seat and
is no longer in front of the monitor,
the monitor automatically reduces
the power consumption upto 70%.
User present in front User not present
ttaW
Power consumption as illustrated above is for reference purpose only
Setting
Default settings
PowerSensor is designed to detect the
presence of the user located between
30 and 100 cm (12 and 40 inches) from
the display and within five degrees left
or right of the monitor.
Custom settings
If you prefer to be in a position outside
the perimeters listed above, choose
a higher strength signal for optimal
detection efficiency: The higher the
setting, the stronger the detection
signal. For maximum PowerSensor
efficiency and proper detection, please
position yourself directly in front of your
monitor.
• If you choose to position yourself
more than 100 cm or 40 inches
from the monitor use the maximum
21
6. PowerSensor™
6. PowerSensor™
How does it work?
• PowerSensor works on principle
of transmission and reception of
harmless “infrared” signals in order
to detect user-presence.
• When the user is in front of the
monitor, the monitor operates
normally, at the predetermined
settings that the user has set- i.e.
brightness, contrast, color, etc
• Assuming that the monitor was set
to 100% of brightness for example,
when the user leaves his seat and
is no longer in front of the monitor,
the monitor automatically reduces
the power consumption upto 70%.
User present in front User not present
ttaW
Power consumption as illustrated above is for reference purpose only
Setting
Default settings
PowerSensor is designed to detect the
presence of the user located between
30 and 100 cm (12 and 40 inches) from
the display and within five degrees left
or right of the monitor.
Custom settings
If you prefer to be in a position outside
the perimeters listed above, choose
a higher strength signal for optimal
detection efficiency: The higher the
setting, the stronger the detection
signal. For maximum PowerSensor
efficiency and proper detection, please
position yourself directly in front of your
monitor.
• If you choose to position yourself
more than 100 cm or 40 inches
from the monitor use the maximum
detection signal for distances up to
120 cm or 47 inches. (Setting 4)
• Since some dark colored clothing
tends to absorb infrared signals
even when the user is within 100 cm
or 40 inches of the display, step up
signal strength when wearing black
or other dark clothes.
Hot key Sensor distance
3
Landscape/Portrait mode
ATTENTION
PowerSensor off
ATTENTION
PowerSensor off
Above illustrations are for reference purpose only, may not
reflect the exact display of this model.
How to adjust settings
If PowerSensor is not operating
correctly inside or outside the default
range, here’s how to ne-tune
detection:
• Press the PowerSensor hot key.
• You will find the adjustment bar.
• Adjust the PowerSensor detection
adjustment to Setting 4 and press
OK.
• Test the new setup to see if
PowerSensor properly detects you
in your current position.
• PowerSensor function is designed
to work in Landscape mode
(horizontal position) only. After
PowerSensor turn on it, it will
automatically turn Off if the
monitor is used in Portrait mode
(90 degree/vertical position); it will
automatically turn ON if monitor is
22
6. PowerSensor™
returned to its default Landscape
position.
Note
A manually selected PowerSensor
mode will remain operational unless
and until it is readjusted or the default
mode is recalled. If you find that the
PowerSensor is excessively sensitive to
nearby motion for some reason, please
adjust to a lower signal strength. Keep
sensor lens clean, if the sensor lens
is dirty, wipe it with alcohol to avoid
reducing of distance detection .
23
7.Daisy-chain function
7. Daisy-chain function
Daisy-chain enables multiple monitor
connections
This Philips display is equipped with
DisplayPort 1.2 interface which enables
daisy-chaining to multiple displays.
Now you can daisy chain and use
multiple monitors via a single cable
from one display to the next.
How to daisy chain display
• Connect DisplayPort cable to DP
port from laptop
• To daisy chain to the 2nd display,
connect DisplayPort cable to DP
port from the first display DP out
port
• Repeat above steps, you can daisy
chain multiple displays
• Refer below table for the numbers
of multiple display chaining
DP OUTDP
DP
Note
1. Depending on the capabilities of
your graphic cards, you should be able
to daisy chain multiple displays with
various configurations. Your display
configurations will depend on your
graphic card capabilities. Please check
with your graphic card vendor and
always update your graphic card driver.
2. There are two modes available
when you daisy chaining: “Clone” and
“Extend”, enter the following OSD
manual path for the selection: OSD /
Setup / DP Out Multi-Stream / Clone,
Extend.
3. When you daisy-chaining to multiple
displays, we recommend that you enter
to the OSD manual to set USB to USB 2.0
for optimal resolution, the USB3.2 Gen2
may result in reduced resolution.
Display
Resolution
(standard 60
Hz)
Maximum
number of display
chaining(including
1st motherboard
connection display)
Extend mode (DP1.2)
1920 x 1080
(1080p) or
1920 x 1200
4
2560 x 1440 2
24
8.Technical Specifications
8. Technical Specifications
Picture/Display
Monitor Panel Type IPS Technology
Backlight LED
Panel Size 27" W (68.5 cm)
Aspect Ratio 16:9
Pixel Pitch 0.233(H) mm x 0.233(V) mm
SmartContrast 50,000,000:1
Optimum Resolution 2560 x 1440 @ 60 Hz
Viewing Angle 178° (H) / 178° (V) @ C/R > 10
Display Colors 16.7 M
Flicker Free Yes
Picture Enhancement SmartImage
Vertical Refresh Rate 48 Hz - 76 Hz
Horizontal Frequency 30 kHz - 114 kHz
WCG Yes
sRGB Yes
LowBlue Mode Yes
EasyRead Yes
Connectivity
Signal Input/Output HDMI 1.4(Digital), DisplayPort 1.2, DisplayPort Out
USB
USB–C3.2 Gen2 x 1 (upstream, DP Alt mode, Power
Delivery up to 65W, data transmit )
USB3.2 Gen2 x 4 (downstream, 1 w/fast charging)
USB C-Power Delivery USB C(up to 65W)
(5V/3A, 9V/3A, 10V/3A, 12V/3A, 15V/3A, 20V/3.25A)
Input Signal Separate Sync, Sync on Green
Audio In/Out Audio out
RJ45 Yes, through USB C port
Ethernet LAN (10M/100M/1G)
DC output DC output x 1 (support 19V/3.42A, max 65W)
USB C docking
USB-C Reversible plug connector
Super speed Data and Video transfer
DP Built-in DisplayPort Alt mode
Power Delivery USB PD version 3.0
Max power delivery Up to 65W (5V/3A, 9V/3A, 10V/3A, 12V/3A, 15V/3A,
20V/3.25A)
Convenience
Built-in speaker 2 W x 2
User Convenience
Built-in Webcam 2.0 megapixel camere with microphone and LED
indictor (for Windows 10 Hello)
25
8.Technical Specifications
OSD Languages
English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brazil Portuguese,
Polish, Russian, Swedish, Finnish, Turkish, Czech,
Ukranian, Simplified Chinese, Traditional Chinese,
Japanese, Korean
Other Convenience VESA mount(100×100mm), Kensington Lock
Plug & Play Compatibility DDC/CI, sRGB, Windows 10/8.1/8/7, Mac OS X
Stand
Tilt -5 / +30 degree
Swivel -175 / +175 degree
Height adjustment 150mm
Pivot 90 degree
Power
Consumption
AC Input
Voltage at
100VAC , 60Hz
AC Input
Voltage at
115VAC , 60Hz
AC Input
Voltage at
230VAC, 50Hz
Normal Operation 36.20W (typ.) 36.30W (typ.) 36.40W (typ.)
Sleep (Standby mode) <0.5W <0.5W <0.5W
Off mode <0.3W <0.3W <0.3W
Off mode(AC switch) 0 W 0 W 0 W
Heat Dissipation*
AC Input
Voltage at
100VAC , 60Hz
AC Input
Voltage at
115VAC , 60Hz
AC Input
Voltage at
230VAC , 50Hz
Normal Operation 123.55 BTU/hr
(typ.)
123.89 BTU/hr
(typ.)
124.23 BTU/hr
(typ.)
Sleep (Standby mode) <1.71 BTU/hr <1.71 BTU/hr <1.71 BTU/hr
Off mode <1.02 BTU/hr <1.02 BTU/hr <1.02 BTU/hr
Off mode(AC switch) 0 BTU/hr 0 BTU/hr 0 BTU/hr
On Mode(ECO mode) 20.6W (typ.)
PowerSensor 7.3W (typ.)
Power LED indicator On mode: White, Standby/Sleep mode: White
(blinking)
Power Supply Built-in, 100-240V AC, 50-60Hz
Dimensions
Product with stand
(WxHxD) 614 x 548 x 257 mm
Product without stand
(WxHxD) 614 x 372 x 56 mm
Product with packaging
(WxHxD) 690 x 458 x 252 mm
Weight
Product with stand 7.52 kg
Product without stand 5.10 kg
Product with packaging 10.27 kg
26
8.Technical Specifications
Operating Condition
Temperature range
(operation) 0°C to 40 °C
Relative humidity
(operation) 20% to 80%
Atmospheric pressure
(operation) 700 to 1060hPa
Temperature range
(Non-operation) -20°C to 60°C
Relative humidity
(Non-operation) 10% to 90%
Atmospheric pressure
(Non-operation) 500 to 1060hPa
Environmental and energy
ROHS YES
Packaging 100% recyclable
Specific Substances 100% PVC BFR free housing
Cabinet
Color Black
Finish Texture
Note
1. This data is subject to change without notice. Go to www.philips.com/support to
download the latest version of leaflet.
2. To enable USB docking, USB C-C or USB A-C (when your data transmission is
through HDMI/DP) cable is required.
27
8.Technical Specifications
8.1 Resolution & Preset Modes
1 Maximum Resolution
2560 x 1440 @ 75 Hz (digital input)
2 Recommended Resolution
2560 x 1440 @ 60 Hz (digital input)
H. freq
(kHz)
Resolution V. freq (Hz)
31.47 720 x 400 70.09
31.47 640 x 480 59.94
35.00 640 x 480 66.67
37.86 640 x 480 72.81
37.50 640 x 480 75.00
35.16 800 x 600 56.25
37.88 800 x 600 60.32
46.88 800 x 600 75.00
48.08 800 x 600 72.19
47.73 832 x 624 74.55
48.36 1024 x 768 60.00
56.48 1024 x 768 70.07
60.02 1024 x 768 75.03
44.77 1280 x 720 59.86
60 1280 x 960 60
63.89 1280 x 1024 60.02
79.98 1280 x 1024 75.03
55.94 1440 x 900 59.89
65.29 1680 x 1050 59.95
67.50 1920 x 1080 60.00
88.79 2560 x 1440 59.95
111.03 2560 x 1440 74.97
Note
Please notice that your display works
best at native resolution of 2560 x 1440
@ 60Hz. For best display quality,please
follow this resolution recommendation.
28
8.Technical Specifications
3 Display Link USB Monitor Support
Timing
H. freq
(kHz)
Resolution V. freq
(Hz)
31.47 720 x 400/70 70.09
31.47 640 x 480/60 59.94
35.00 640 x 480/67 66.67
37.86 640 x 480/72 72.81
37.50 640 x 480/75 75.00
35.16 800 x 600/56 56.25
37.88 800 x 600/60 60.32
48.08 800 x 600/72 72.19
46.88 800 x 600/75 75.00
47.73 832 x 624/75 74.55
48.36 1024 x 768/60 60.00
56.48 1024 x 768/70 70.07
60.02 1024 x 768/75 75.03
67.50 1152 x 864/75 75.00
68.68 1152 x 870/75 75.06
44.77 1280 x 720/60 59.86
47.78 1280 x 768/60 59.87
60.29 1280 x 768/75 74.89
49.70 1280 x 800/60 59.81
60.00 1280 x 960/60 60.00
63.89 1280 x 1024/60 60.02
79.98 1280 x 1024/75 75.03
55.47 1440 x 900/60_
RB
59.90
55.94 1440 x 900/60 59.89
75.00 1600 x 1200/60 60.00
65.29 1680 x 1050/60 59.95
67.50 1920 x 1080/60 60.00
74.04 1920 x
1200/60_RB
59.95
74.56 1920 x 1200/60 59.89
H. freq
(kHz)
Resolution V. freq
(Hz)
74.05 2560x1440/50_
RB for Display
Link only
50.00
Note
When DisplayLink USB docking monitor
is running, the maximum resolution
supports to 2560 x 1440@ 50Hz
29
9.Power Management
9. Power Management
If you have VESA DPM compliance
display card or software installed in
your PC, the monitor can automatically
reduce its power consumption when
not in use. If an input from a keyboard,
mouse or other input device is
detected, the monitor will 'wake up'
automatically. The following table
shows the power consumption and
signaling of this automatic power saving
feature:
Power Management Definition
VESA
Mode Video H-sync V-sync Power
Used
LED
Color
Active ON Yes Yes
36.30W
(typ.)
190W
(max.)
White
Sleep
(Standby
mode)
OFF No No 0.5W (typ.) White
(blink)
Off
mode(AC
switch)
OFF - - 0W (typ.) OFF
The following setup is used to measure
power consumption on this monitor.
• Native resolution: 2560 × 1440
• Contrast: 50%
• Brightness: 70%
• Color temperature: 6500k with full
white pattern
Note
This data is subject to change without
notice.
30
10.Customer care and warranty
10. Customer care and
warranty
10.1 Philips’ Flat Panel Monitors
Pixel Defect Policy
Philips strives to deliver the highest
quality products. We use some
of the industry's most advanced
manufacturing processes and practice
stringent quality control. However,
pixel or sub pixel defects on the TFT
Monitor panels used in flat panel
monitors are sometimes unavoidable.
No manufacturer can guarantee that
all panels will be free from pixel
defects, but Philips guarantees that
any monitor with an unacceptable
number of defects will be repaired
or replaced under warranty. This
notice explains the different types of
pixel defects and defines acceptable
defect levels for each type. In order to
qualify for repair or replacement under
warranty, the number of pixel defects
on a TFT Monitor panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a monitor may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.
subpixel
pixel
Pixels and Sub pixels
A pixel, or picture element, is composed
of three sub pixels in the primary colors
of red, green and blue. Many pixels
together form an image. When all sub
pixels of a pixel are lit, the three colored
sub pixels together appear as a single
white pixel. When all are dark, the three
colored sub pixels together appear as a
single black pixel. Other combinations
of lit and dark sub pixels appear as
single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on
the screen in different ways. There are
two categories of pixel defects and
several types of sub pixel defects within
each category.
Bright Dot Defects
Bright dot defects appear as pixels or
sub pixels that are always lit or 'on'. That
is, a bright dot is a sub-pixel that stands
out on the screen when the monitor
displays a dark pattern. There are the
types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
31
10.Customer care and warranty
Proximity of Pixel Defects
Because pixel and sub pixels defects
of the same type that are near to one
another may be more noticeable,
Philips also specifies tolerances for the
proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or
replacement due to pixel defects during
the warranty period, a TFT Monitor
panel in a Philips flat panel monitor
must have pixel or sub pixel defects
exceeding the tolerances listed in the
following tables.
Three adjacent lit sub pixels (one white
pixel).
Note
A red or blue bright dot must be
more than 50 percent brighter than
neighboring dots while a green
bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or
sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that
stands out on the screen when the
monitor displays a light pattern. These
are the types of black dot defects.
32
10.Customer care and warranty
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 2
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 2
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 1
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
33
10.Customer care and warranty
10.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For Warranty Period please refer to Warranty Statement in Important Information
Manual.
For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is offered via our Certified Service Center.
If you wish to make use of this service, please be sure to purchase the service within
30 calendar days of your original purchase date. During the extended warranty
period, the service includes pickup, repair and return service, however the user will be
responsible for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered
extended warranty package, we will find alternative solutions for you, if possible, up
to the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
• Local Standard
Warranty Period
• Extended Warranty
Period
• Total Warranty Period
• Depend on
different Regions
• + 1 Year • Local Standard warranty period +1
• + 2 Years • Local Standard warranty period
+2
• + 3 Years • Local Standard warranty period
+3
**Proof of original purchase and extended warranty purchase required.
Note
Please refer to important information manual for regional service hotline, which is
available on the Philips website support page.
34
11.Troubleshooting & FAQs
11. Troubleshooting &
FAQs
11.1 Troubleshooting
This page deals with problems that can
be corrected by a user. If the problem
still persists after you have tried these
solutions, contact Philips customer
service representative.
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is
plugged into the power outlet and
into the back of the monitor.
• First, ensure that the power button
on the front of the monitor is in the
OFF position, then press it to the
ON position.
No Picture (Power LED is White)
• Make sure the computer is turned
on.
• Make sure the signal cable is
properly connected to your
computer.
• Make sure the monitor cable has
no bent pins on the connect side. If
yes, repair or replace the cable.
• The Energy Saving feature may be
activated
Screen says
• Make sure the monitor cable
is properly connected to your
computer. (Also refer to the Quick
Start Guide).
• Check to see if the monitor cable
has bent pins.
• Make sure the computer is turned
on.
AUTO button doesn't function
• The auto function is applicable only
in VGA-Analog mode. If the result is
not satisfactory, you can do manual
adjustments via the OSD menu.
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
• Disconnect the monitor from mains
power source immediately for safety
• Contact with Philips customer
service representative immediately.
Imaging Problems
Image is not centered
• Adjust the image position using
the “Auto” function in OSD Main
Controls.
• Adjust the image position using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
Image vibrates on the screen
• Check that the signal cable is
properly securely connected to the
graphics board or PC.
Vertical flicker appears
• Adjust the image using the “Auto”
function in OSD Main Controls.
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
35
11.Troubleshooting & FAQs
Horizontal flicker appears
• Adjust the image using the “Auto”
function in OSD Main Controls.
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.
Image appears blurred, indistinct or too
dark
• Adjust the contrast and brightness
on On-Screen Display.
An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned off.
• Uninterrupted display of still or
static images over an extended
period may cause “burn-in”, also
known as “after-imaging” or “ghost
imaging”, on your screen. “Burn-in”,
“after-imaging”, or “ghost imaging”
is a well-known phenomenon in
LCD panel technology. In most
cases, the “burn-in” or “after-
imaging” or “ghost imaging” will
disappear gradually over a period
of time after the power has been
switched off.
• Always activate a moving screen
saver program when you leave your
monitor unattended.
• Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
• Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or
“after-imaging” or “ghost imaging”
symptoms that will not disappear
and cannot be repaired. The
damage mentioned above is not
covered under your warranty.
Image appears distorted. Text is fuzzy
or blurred.
• Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.
Green, red, blue, dark, and white dots
appears on the screen
• The remaining dots are normal
characteristic of the liquid crystal
used in today’s technology, Please
refer the pixel policy for more detail.
* The "power on" light is too strong and
is disturbing
• You can adjust “power on” light
using the power LED Setup in OSD
main Controls.
For further assistance, refer to the
Service contact information listed in
Important information manual and
contact Philips customer service
representative.
* Functionality different according to
display.
11.2 General FAQs
Q1: When I install my monitor what
should I do if the screen shows
'Cannot display this video
mode'?
Ans.: Recommended resolution for this
monitor: 2560 x 1440 @ 60 Hz.
• Unplug all cables, then connect your
PC to the monitor that you used
previously.
• In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
36
11.Troubleshooting & FAQs
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 2560 x 1440 pixels.
• Open 'Advanced Properties' and
set the Refresh Rate to 60 Hz, then
click OK.
• Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 2560 x 1440 @ 60 Hz.
• Shut down your computer,
disconnect your old monitor and
reconnect your Philips LCD monitor.
• Turn on your monitor and then turn
on your PC.
Q2: What is the recommended
refresh rate for LCD monitor?
Ans.: Recommended refresh rate in
LCD monitors is 60 Hz, In case of
any disturbance on screen, you
can set it up to 75 Hz to see if
that removes the disturbance.
Q3: What are the .inf and .icm files
on the CD-ROM? How do I install
the drivers (.inf and .icm)?
Ans.: These are the driver files for your
monitor. Follow the instructions
in your user manual to install the
drivers. Your computer may ask
you for monitor drivers (.inf and
.icm files) or a driver disk when
you first install your monitor.
Follow the instructions to
insert the companion CD-ROM
included in this package. Monitor
drivers (.inf and .icm files) will be
installed automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver
and monitor together determine
the available resolutions. You
can select the desired resolution
under Windows® Control Panel
with the "Display properties".
Q5: What if I get lost when I am
making monitor adjustments via
OSD?
Ans.: Simply press the OK button, then
select 'Reset' to recall all of the
original factory settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to
the panel surface side. This may
affect your warranty conditions.
Q7: How should I clean the LCD
surface?
Ans.: For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8: Can I change the color setting of
my monitor?
Ans.: Yes, you can change your color
setting through OSD control as
the following procedures,
• Press "OK" to show the OSD (On
Screen Display) menu
• Press "Down Arrow" to select the
option "Color" then press "OK" to
enter color setting, there are three
settings as below.
1. Color Temperature: The settings
are Native, 5000K, 6500K,
7500K, 8200K, 9300K and
11500K. With settings in the
5000K range the panel appears
"warm, with a red-white
color tone", while a 11500K
37
11.Troubleshooting & FAQs
temperature yields "cool,
bluewhite toning".
2. sRGB: This is a standard setting
for ensuring correct exchange of
colors between different device
(e.g. digital cameras, monitors,
printers, scanners, etc).
3. User Define: The user can choose
his/her preference color setting
by adjusting red, green blue
color.
Note
A measurement of the color of light
radiated by an object while it is being
heated. This measurement is expressed
in terms of absolute scale, (degrees
Kelvin). Lower Kevin temperatures such
as 2004K are red; higher temperatures
such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q9: Can I connect my LCD monitor to
any PC, workstation or Mac?
Ans.: Yes. All Philips LCD monitors are
fully compatible with standard
PCs, Macs and workstations.
You may need a cable adapter
to connect the monitor to your
Mac system. Please contact your
Philips sales representative for
more information.
Q10: Are Philips LCD monitors Plug-
and- Play?
Ans.: Yes, the monitors are Plug-and-
Play compatible with Windows
10/8.1/8/7, Mac OSX
Q11: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in LCD panels?
Ans.: Uninterrupted display of still or
static images over an extended
period may cause “burn-in”,
also known as “after-imaging” or
“ghost imaging”, on your screen.
“Burn-in”, “after-imaging”, or
“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the
“burn-in” or “after-imaging” or
“ghost imaging” will disappear
gradually over a period of
time after the power has been
switched off.
Always activate a moving screen
saver program when you leave
your monitor unattended.
Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “burn-in” or “after-
image” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans.: Your LCD monitor works best at
its native resolution of 2560 x
1440 @ 60 Hz. For best display,
please use this resolution.
Q13: How to unlock/lock my hot key?
Ans.: Please press for 10 sec-
onds to unlock/lock the hot key, by
doing so, your monitor pops out
“Attention” to show the unlock/lock
status as shown below illustrators.
38
11.Troubleshooting & FAQs
Q14: Where can I find Important
Information manual mentioned
in EDFU?
Ans.: Important Information manual
can be download on the Philips
website support page.
Q15: When I project from my notebook
through “USB type C” connector
to this display, I cannot see
anything on the display?
Ans.: The USB C port of this display
is capable of receiving and
transferring power, data and
video. Please ensure that your
notebook/device USB type
C connector supports Data
transmission and supports DP
ALT mode for video output.
Please check if you have to
enable the functions via your
Notebook bios or other software
combinations to enable the
transmission/reception.
Q16: Why is this monitor not charging
my notebook from the USB type
C port?
Ans.: The USB C port of this display is
capable of giving power output
to charge notebooks/device.
However, not all notebooks or
devices are capable of being
charged from USB type C port.
Please check if your notebook/
device is capable of power
charging function. You may have
a USB type C port, but it may be
limited to only data transmission
function. If your notebook/device
supports charging function
through USB type C port, please
make sure that this function is
enabled from your system’s bios
or other software combination,
if required. It is possible that
the commercial policy of your
notebook/device may require
you to purchase their own brand
specific power accessories. In
that case, it may not recognize
and block the Philips USB type C
power charging function. This is
not a fault of the Philips display.
Please refer to the detailed
operation manual of your
notebook or device and contact
them.
Q17: When I connect USB C-A cable
to boost my hub functionality,
there’s always pop up a message,
how to off show this message?
Ans.: This message is USB Billboard,
however your hub functionality
is still workable, in order to
off show the message, please
consult your source device
vender.
2019 © TOP Victory Investments Ltd. All rights reserved.
This product has been manufactured by and is sold under
the responsibility of Top Victory Investments Ltd., and Top
Victory Investments Ltd. is the warrantor in relation to this
product. Philips and the Philips Shield Emblem are regis-
tered trademarks of Koninklijke Philips N.V. and are used
under license.
Specications are subject to change without notice.
Version: M7272BUHE1T