Philips 273E3LSS/00 User Manual
Displayed below is the user manual for 273E3LSS/00 by Philips which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
EN User manual 1
Customer care and warranty 30
Troubleshooting & FAQs 35
273E3L
www.philips.com/welcome
Table of Contents
1 Important ............................................................1
1.1 Safety precautions and maintenance ..................1
1.2 Notational Descriptions ............................................ 2
1.3 Disposal of product and packing material.......3
2 Setting up the monitor .....................................4
2.1 Installation .......................................................................... 4
2.2 Operating the monitor .............................................. 5
2.3 Remove Base Stand and Base ................................7
3 Image Optimization...........................................9
3.1 Smartimage Lite ............................................................. 9
3.2 SmartContrast ............................................................. 10
3.3 SmartControl Lite ......................................................11
4 Technical Specifications ................................. 19
4.1 Resolution & Preset Modes..................................22
5 Power Management ....................................... 23
5.1 Automatic PowerSaving ..........................................23
6 Regulatory Information ................................. 24
7 Customer care and warranty ...................... 30
7.1 Philips' Flat Panel Monitors Pixel Defect Policy 30
7.2 Customer Care & Warranty ...............................32
8 Troubleshooting & FAQs .............................. 35
8.1 Troubleshooting .......................................................... 35
8.2 SmartControl Lite FAQs ........................................37
8.3 General FAQs .............................................................. 38
1
1.Important
1. Important
This electronic user’s guide is intended for anyone
who uses the Philips monitor. Take time to read
this user manual before you use your monitor.
It contains important information and notes
regarding operating your monitor.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer’s
name and model and production number of the
product.
1.1 Safety precautions and maintenance
Warnings
Use of controls, adjustments or procedures other
than those specified in this documentation may
result in exposure to shock, electrical hazards and/
or mechanical hazards.
Read and follow these instructions when
connecting and using your computer monitor.
Operation
• Keep the monitor out of direct sunlight and
away from stoves or any other heat source.
• Remove any object that could fall into
ventilation holes or prevent proper cooling of
the monitor’s electronics.
• Do not block the ventilation holes on the
cabinet.
• When positioning the monitor, make sure the
power plug and outlet are easily accessible.
• If turning off the monitor by detaching the
power cable or DC power cord, wait for 6
seconds before attaching the power cable or
DC power cord for normal operation.
• Please use approved power cord provided
by Philips all the time. If your power cord is
missing, please contact with your local service
center. (Please refer to Customer Care
Consumer Information Center)
• Do not subject the monitor to severe
vibration or high impact conditions during
operation.
• Do not knock or drop the monitor during
operation or transportation.
Maintenance
• To protect your monitor from possible
damage, do not put excessive pressure on the
LCD panel. When moving your monitor, grasp
the frame to lift; do not lift the monitor by
placing your hand or fingers on the LCD panel.
• Unplug the monitor if you are not going to
use it for an extensive period of time.
• Unplug the monitor if you need to clean it
with a slightly damp cloth. The screen may be
wiped with a dry cloth when the power is off.
However, never use organic solvent, such as,
alcohol, or ammonia-based liquids to clean
your monitor.
• To avoid the risk of shock or permanent
damage to the set, do not expose the monitor
to dust, rain, water, or excessive moisture
environment.
• If your monitor gets wet, wipe it with dry cloth
as soon as possible.
• If foreign substance or water gets in your
monitor, please turn the power off immediately
and disconnect the power cord. Then, remove
the foreign substance or water, and send it to
the maintenance center.
• Do not store or use the monitor in locations
exposed to heat, direct sunlight or extreme
cold.
• In order to maintain the best performance of
your monitor and use it for a longer lifetime,
please use the monitor in a location that falls
within the following temperature and humidity
ranges.
o Temperature: 0-40°C 32-95°F
o Humidity: 20-80% RH
2
1.Important
• IMPORTANT: Always activate a moving screen
saver program when you leave your monitor
unattended. Always activate a periodic screen
refresh application if your monitor will display
unchanging static content. Uninterrupted
display of still or static images over an
extended period may cause “burn in”, also
known as “after-imaging” or “ghost imaging”,
on your screen.
"Burn-in", "after-imaging", or "ghost imaging"
is a well-known phenomenon in LCD panel
technology. In most cases, the “burned in”
or “after-imaging” or “ghost imaging” will
disappear gradually over a period of time after
the power has been switched off.
Warning
Severe” burn-in” or “after-image” or “ghost image”
symptoms will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.
Service
• The casing cover should be opened only by
qualified service personnel.
• If there is any need for any document for
repair or integration, please contact with
your local service center. (please refer to the
chapter of "Consumer Information Center")
• For transportation information, please refer to
"Technical Specifications".
• Do not leave your monitor in a car/trunk
under direct sun light.
Note
Consult a service technician if the monitor does
not operate normally, or you are not sure what
procedure to take when the operating instructions
given in this manual have been followed.
1.2 Notational Descriptions
The following subsections describe notational
conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type. These blocks contain notes, cautions or
warnings. They are used as follows:
Note
This icon indicates important information and tips
that help you make better use of your computer
system.
Caution
This icon indicates information that tells you how
to avoid either potential damage to hardware or
loss of data.
Warning
This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such
cases, the specific presentation of the warning is
mandated by the relevant regulatory authority.
1.Important
3
1.Important
1.3 Disposal of product and packing material
Waste Electrical and Electronic Equipment-
WEEE
This marking on the product or on its packaging
illustrates that, under European Directive 2002/96/
EC governing used electrical and electronic
appliances, this product may not be disposed
of with normal household waste. You are
responsible for disposal of this equipment through
a designated waste electrical and electronic
equipment collection. To determine the locations
for dropping off such waste electrical and
electronic, contact your local government office,
the waste disposal organization that serves your
household or the store at which you purchased
the product.
Your new monitor contains materials that can be
recycled and reused. Specialized companies can
recycle your product to increase the amount of
reusable materials and to minimize the amount to
be disposed of.
All redundant packing material has been omitted.
We have done our utmost to make the packaging
easily separable into mono materials.
Please find out about the local regulations on how
to dispose of your old monitor and packing from
your sales representative.
Recycling Information for Customers
Your display is manufactured with high quality
materials and components which can be recycled
and reused.
To learn more about our recycling program please
visit www.philips.com/about/sustainability/recycling.
1.Important
4
2. Setting up the monitor
2.1 Installation
273E3L/273E3LH
Package contents
2. Setting up the monitor
Register your product and get support at
www.philips.com/welcome
273E3L
Quick
Start
VGA (optional) DVI (optional)
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A
Monitor drivers
Quick Start Guide
SmartControl software
Audio cable (optional)
Install base stand
273E3L/273E3LH
1. Place the monitor face down on soft and
smooth surface taking care to avoid scratching
or damaging the screen.
2. Hold the monitor base stand with both hands and
firmly insert the base stand into the base column.
5
2. Setting up the monitor
Connecting to your PC
5
5
66
AC power input
VGA input
DVI-D input(Available for selected models)
Kensington anti-thief lock
HDMI input(Available for selected
models)
Audio in input(Available for selected
models)
Connect to PC
1. Connect the power cord to the back of
the monitor firmly.
2. Turn off your computer and unplug its
power cable.
3. Connect the monitor signal cable to the
video connector on the back of your
computer.
4. Plug the power cord of your computer
and your monitor into a nearby outlet.
5. Turn on your computer and monitor. If
the monitor displays an image, installation
is complete.
2.2 Operating the monitor
273E3L
273E3LH
8
Front view product description
: To access the OSD menu.
: Return to previous OSD level.
: Change to 4:3 display.
: To switch monitor's power on and
off.
: To adjust the OSD menu.
: To change the signal input source.
: SmartImage Lite.There are three
modes to be selected: Standard,
Internet and Game.
!
: To adjust volume of the display.
6
2. Setting up the monitor
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all Philips
LCD monitors. It allows an end user to adjust
screen performance or select functions of the
monitors directly through an on-screen instruction
window. A user friendly on screen display interface
is shown as below:
Basic and simple instruction on the control keys
In the OSD shown above users can press
buttons at the front bezel of the monitor to move
the cursor, OK to confirm the choice or change.
The OSD Menu
Below is an overall view of the structure of the
On-Screen Display. You can use this as a reference
when you want to work your way around the
different adjustments later on.
Main menu Sub menu
Input VGA
DVI (available for selective models)
Picture
Wide screen,4:3
0~100
0~100
On, O
Picture Format
Brightness
Contrast
SmartContrast
OSD Settings
0~100
0~100
O, 1, 2, 3, 4
5, 10, 20, 30, 60
Horizontal
Vertical
Transparency
OSD Time out
Setup
0~100
On, O
Yes, No
0~100
0~100
0~100
H. Position
Auto
V. Position
Phase
Clock
Resolution Notication
Reset
Information
Language English Español, Français, Deutsch, Italiano,
Português,
Русский 简体中文,
Türkçe
Color
6500K, 9300K
Red: 0~100
Green: 0~100
Blue: 0~100
Color Temp.
sRGB
User Dene
273E3L
Main menu Sub menu
Input VGA
DVI
HDMI
Picture
Wide Screen,4:3
0~100
0~100
On, O
On, O
Picture Format
Brightness
Contrast
SmartResponse
On, O
SmartContrast
OSD Settings
0~100
0~100
O, 1, 2, 3, 4
5, 10, 20, 30, 60
Horizontal
Vertical
Transparency
OSD Time out
Setup
0~100
On, O
Yes, No
0~100
0~100
On, O
0~100
H. Position
Over Scan
Auto
V. Position
Phase
Clock
Resolution Notication
Reset
Information
Language English Español, Français, Deutsch, Italiano,
Português,
Русский 简体中文,
Türkçe
Audio Mute
Color
6500K, 9300K
Red: 0~100
Green: 0~100
Blue: 0~100
Color Temp.
sRGB
User Dene
273E3LH
On, O
Stand-Alone
7
2. Setting up the monitor
Resolution notification
This monitor is designed for optimal performance
at its native resolution, 1920×1080@60Hz.
When the monitor is powered on at a different
resolution, an alert is displayed on screen: Use
1920×1080@60Hz for best results.
Display of the native resolution alert can be
switched off from Setup in the OSD (On Screen
Display) menu.
Physical Function
Tilt
2.3 Remove Base Stand and Base
Remove the Base Stand
Before you start disassembling the monitor base,
please follow the instructions below to avoid
damage or injury.
1. Place the monitor face down on a smooth
surface, taking care to avoid scratching or
damaging the screen.
2. Press the locking clips to detach the base
stand away from the base column.
8
2. Setting up the monitor
Remove the base
Condition:
• ForVESAstandardmountingapplications
1. Remove the 3 screw covers.
2. Remove the 3 screws and then remove the
base from the monitor.
Note
This monitor accepts a 100mm x 100mm VESA-
Compliant mounting interface.
100mm
100mm
9
3. Image Optimization
How to enable SmartImage Lite?
1. Press to launch the SmartImage Lite on
screen display;
2. Keep pressing to toggle between Standard,
Internet, Game.
3. The SmartImage Lite on screen display will
remain on screen for 5 seconds or you can
also press”OK” to make confirmation.
4. When SmartImage Lite is enabled, the sRGB
scheme is disabled automatically. To use sRGB
you need to disable SmartImage Lite with the
button at the front bezel of your monitor.
Except using key to scroll down, you can also
press buttons to choose and press “OK” to
confirm selection and close the SmartImage Lite
OSD.
There are three modes to be selected: Standard,
Internet, Game.
3. Image Optimization
3.1 Smartimage Lite
What is it?
SmartImage Lite provides presets that
optimize display for different types of content,
dynamically adjusting brightness, contrast, color
and sharpness in real time. Whether you're
working with text applications, displaying images
or watching a video, Philips SmartImage Lite
delivers great optimized monitor performance.
Why do I need it?
You want a monitor that delivers optimized
display all your favorite types of content,
SmartImage Lite software dynamically adjust
brightness, contrast, color and sharpness in
real time to enhance your monitor viewing
experience.
How does it work?
SmartImage Lite is an exclusive, leading edge
Philips technology that analyzes the content
displayed on your screen. Based on a scenario
you select, SmartImage Lite dynamically
enhances the contrast, color saturation and
sharpness of images to enhance the contents
being displayed - all in real time with the press
of a single button.
10
3. Image Optimization
3.2 SmartContrast
What is it?
Unique technology that dynamically analyzes
displayed content and automatically optimizes
a LCD monitor's contrast ratio for maximum
visual clarity and viewing enjoyment, stepping up
backlighting for clearer, crisper and brighter images
or dimming backlighting for clear display of images
on dark backgrounds.
Why do I need it?
You want the very best visual clarity and viewing
comfort for every type of content. SmartContrast
dynamically controls contrast and adjusts
backlighting for clear, crisp, bright gaming and
video images or displays clear, readable text for
office work. By reducing your monitor's power
consumption, you save on energy costs and
extend the lifetime of your monitor.
How does it work?
When you activate SmartContrast, it will analyse
the content you are displaying in real time to
adjust colors and control backlight intensity. This
function will dynamically enhance contrast for a
great entertainment experience when viewing
videos or playing games.
• Standard:Enhances text and dampens
brightness to increase readability and reduce
eye strain. This mode significantly enhances
readability and productivity when you're
working with spreadsheets, PDF files, scanned
articles or other general office applications.
• Internet:This profile combines color
saturation, dynamic contrast and sharpness
enhancement to display photos and other
images with outstanding clarity in vibrant
colors - all without artifacts and faded colors.
• Game:Turn on over drive circuit for best
response time, reduce jaggy edges for fast
moving objects on screen, enhance contrast
ratio for bright and dark scheme, this profile
delivers the best gaming experience for
gamers.
11
3. Image Optimization
3.3 Philips SmartControl Lite
The new SmartControl Lite software by Phillips
allows you to control your monitor via an easy
to use on-screen graphic interface. Complicated
adjustments are a thing of the past as this user
friendly software guides you through fine-
tuning resolution, Color calibration, Clock/Phase
adjustments, RGB White point adjustment, etc.
Equipped with latest technology in core algorithm
for fast processing and response, this Windows
7 compliant eye catching animated Icon based
software is ready to enhance your experience
with Philips monitors!
Installation
• Follow the instruction and complete the
installation.
• You can launch after installation is completed.
• If you want to launch later, you can either click
the shortcut on desktop or toolbar.
First launch -Wizard
• The first time after installation of
SmartControl Lite, it will automatically go to
Wizard for first time launch.
• The wizard will guide you through adjustment
your monitor performance step by step.
• You can go to Plug-in menu to launch wizard
later on as well.
• You can adjust more options without wizard
by Standard pane.
12
3. Image Optimization
Start with Standard pane:
Adjust menu:
• Adjust Menu allow you to adjust Brightness,
Contrast, Focus, Position and Resolution.
• You can follow the instruction and do the
adjustment.
• Cancel prompts user if you want to cancel
installation.
13
3. Image Optimization
Color menu:
• Color Menu allow you to adjust RGB, Black
Level, White Point, Color Calibration, and
SmartImage Lite (Please refer to SmartImage
Lite section).
• You can follow the instruction and do the
adjustment.
• Refer to below table for sub-menu item base
on your input.
• Example for Color Calibration
1. "Show Me" starts color calibration tutorial.
2. Start - starts the 6-step color calibration
sequence.
3. Quick View loads the before/after images.
4. To return to Color home pane, click the
Cancel button.
5. Enable color calibration - by default is on. If
unchecked, does not allow for color calibration
to happen, dimes out start and quick view
buttons.
6. Must have patent info in calibration screen.
14
3. Image Optimization
• Displays current preference settings.
• A checked box enables the feature. The check
box is a toggle.
• Enable Context Menu on desktop is checked
(On) by default. Enable Context menu
displays SmartControl Lite selections for
Select Preset and Tune Display in the desktop
right-click context menu. Disabled removes
SmartControl Lite from the right click context
menu.
• Enable Task Tray icon is checked (On) by
default. Enable context menu shows the task
tray menu for SmartControl Lite. A right
click on the task tray icon displays the menu
options for Help, Technical Support, Check for
Upgrade, About, and Exit. When Enable task
tray menu is disabled, the task tray icon will
only display EXIT.
• Run at Startup is checked (On) by default.
When disabled, SmartControl Lite will not
launch at start or be in the task tray. The only
way to launch SmartControl Lite is either
from the desktop short cut or from the
program file. Any preset set to run at startup
will not load when this box is unchecked
(Disabled).
• Enable transparency mode (Windows 7, Vista,
XP). Default is 0% Opaque.
First color Calibration Screen:
• Previous button is disabled until the second
color screen.
• Next goes to the succeeding target (6-targets).
• Final next goes File>Presets pane.
• Cancel closes the UI and returns to the plug
in page.
SmartImage Lite
Allows user to change setting for better display
setting based on content.
When Entertainment is set, SmartContrast and
SmartResponse are enabled.
Options>Preferences - Will only be active
when selecting Preferences from the drop-down
Options menu. On a non-supported display
capable of DDC/CI, only the Help and Options
tabs are available.
15
3. Image Optimization
Options>Input - Will only be active when
selecting Input from the drop-down Options
menu. On a non-supported display capable of
DDC/CI, only the Help and Options tabs are
available. All other SmartControl Lite tabs are not
available.
• Display the Source instruction pane and
current input source setting.
• On single input displays, this pane will not be
visible.
Options>Audio - Will only be active when
selecting Audio from the drop-down Options
menu.
On a non-supported display capable of DDC/CI,
only the Help and Options tabs are available.
16
3. Image Optimization
Help>User Manual - Will only be active when
selecting User Manual from the drop-down Help
menu. On a non-supported display capable of
DDC/CI, only the Help and Options tabs are
available.
Help>Version - Will only be active when selecting
Version from the drop- down Help menu. On a
non-supported display capable of DDC/CI, only
the Help and Options tabs are available.
Context Sensitive menu
The Context Sensitive menu is Enabled by default.
If Enable Context Menu has been checked in the
Options>Preferences pane, then the menu will be
visible.
The Context Menu has four entries:
• SmartControl Lite - When selected the About
Screen is displayed.
• Select Preset - Provides a hierarchical menu
of saved presets for immediate use. A check
mark shows the currently selected preset.
Facoty Preset can also be called from the
drop down menu.
• Tune Display - Opens the SmartControl Lite
control panel.
• SmartImage Lite - Check current settings,
Standard, Internet, Game.
17
3. Image Optimization
Task Tray Menu Enabled
The task tray menu can be displayed by right-
clicking on the SmartControl Lite icon from the
task tray. Left Click will launch the application.
The task tray has five entries:
• Help - Access to User Manual file: Open User
Manual file using the default browser window.
• Technical Support - displays the tech support
page.
• Check for Update - takes the user to PDI
Landing and checks the user's version against
the most current available.
• About - Displays detailed reference
information: product version, release
information, and product name.
• Exit - Close SmartControl Lite.
To run SmartControl Lite again either select
SmartControl Lite from Program menu, double-
click the desktop PC icon or restart the system.
Task Tray Menu Disabled
When the Task Tray is disabled in the preference
folder, only the EXIT selection is available.
To completely remove SmartControl Lite
from the task tray, disable Run at Startup in
Options>Preferences.
18
4. Technical Specications
4. Technical Specifications
273E3L/273E3LH
Picture/Display
LCD panel type TFT-LCD
Backlight WLED 273E3L/273E3LH
Panel size 27" ( 68.6 cm)
Aspect ratio 16:9
Pixel Pitch 0.31 x 0.31 mm
Brightness 300 cd/m²
SmartContrast 20,000,000:1
Contrast ratio (typ.) 1200:1
Response time (typical) 5 ms (273E3L), 1 ms (273E3LH)
Optimum Resolution 1920x1080 @ 60Hz
Viewing angle 170° (H) / 160° (V)@C/R>10
Picture Enhancement SmartImage Lite
Display colors 16.7 M
Vertical refresh rate 56Hz -76Hz
Horizontal Frequency 30kHz - 83kHz
sRGB YES
Connectivity
Signal input DVI-D (digital), VGA (Analog),
Input Signal Separate Sync, Sync on Green
Convenience
User Convenience
OSD Languages English, French, German, Italian, Russian, Spanish,
Simplified Chinese, Portuguese, Turkish
Other convenience Kensington lock
Plug & Play Compatibility DDC/CI, sRGB, Windows 7, Mac OSX, Linux
Stand
Tilt -5/+20
19
4. Technical Specications
273E3L
Power
On mode 27W (typical)
Energy Consumption
(EnergyStar 5.0 test method)
AC Input Voltage at
100VAC +/-5VAC,
50Hz +/- 5Hz
AC Input Voltage at
115VAC +/-5VAC,
50Hz +/- 5Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/ -5Hz
Normal Operation (typcial) 19.6W 19.5W 19.6W
Sleep(Standby) 0.5W 0.5W 0.5W
Off 0.5W 0.5W 0.5W
Heat Dissipation* AC Input Voltage at
100VAC +/-5VAC,
50Hz +/ -5Hz
AC Input Voltage at
115VAC +/-5VAC,
50Hz +/ -5Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/ -5Hz
Normal Operation 66.89BTU/hr 66.55BTU/hr 66.89BTU/hr
Sleep(Standby) 1.71BTU/hr 1.71BTU/hr 1.71BTU/hr
Off 1.71BTU/hr 1.71BTU/hr 1.71BTU/hr
Power LED indicator On mode: White, Standby/Sleep: White(Blinking)
Power Supply Burn-in,100-240VAC,50-60Hz
273E3LH
Power
On mode <27.3W (typical)
<32.3W(max.)
Energy Consumption
(EnergyStar 5.0 test method)
AC Input Voltage at
100VAC +/-5VAC,
50Hz +/- 5Hz
AC Input Voltage at
115VAC +/-5VAC,
50Hz +/- 5Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/ -5Hz
Normal Operation (typcial) 20.43W 20.35W 20.40W
Sleep(Standby) 0.5W 0.5W 0.5W
Off 0.3W 0.3W 0.3W
Heat Dissipation* AC Input Voltage at
100VAC +/-5VAC,
50Hz +/ -5Hz
AC Input Voltage at
115VAC +/-5VAC,
50Hz +/ -5Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/ -5Hz
Normal Operation 69.73 BTU/hr 69.45 BTU/hr 69.62 BTU/hr
Sleep(Standby) 1.71 BTU/hr 1.71 BTU/hr 1.71 BTU/hr
Off 1.02 BTU/hr 1.02 BTU/hr 1.02 BTU/hr
Power LED indicator On mode: White, Standby/Sleep: White(Blinking)
Power Supply Burn-in,100-240VAC,50-60Hz
20
4. Technical Specications
Dimension
Product with stand (WxHxD) 642x440x227mm
Product without stand
(WxHxD)
642x391x64mm
Box dimension (WxHxD) 700x138x525mm
Weight
Product with stand 8.2kg
Product without stand 6.5kg
Product with packaging 8.82kg
Operating Condition
Temperature range (operation) 0°C to 40 °C
Temperature range (Non-
operation)
-20°C to 60°C
Relative humidity 20% to 80%
Altitude operation: + 12,000 ft (3,658 m)
Non-operation: + 40,000 ft (12,192 m)
MTBF 30,000hrs
Environmental
ROHS YES
EPEAT Silver. (www.epeat.net)
Packaging 100% recyclable
Specific Substances PVC/BFR Free3 for User Accessible Parts (Excluding Cables and
Adaptors)
Compliance and standards
Regulatory Approvals CE Mark, FCC Class B, SEMKO, TÜV/
GS, TÜV Ergo, UL/cUL, Energy star 5.0, TCO 5.1
Cabinet
Color Black/Black
Finish Texture/Texture
Note
1. EPEAT Gold or Silver is valid only where Philips registers the product Please visit www. epeat.net for
registration status in your country.
2. This data is subject to change without notice. Go to www.philips.com/support to download the latest
version of leaflet.
3. This monitor is brominated flame retardant and polyvinyl chloride-free (PVC/BFR free) for all user
accessible parts (excluding cables and adaptors). Organobromine compounds in the form of flame
retardants must not be used in those portions equal to or greater than 0.09%(900ppm maximum
of Bromine) and organobromine compounds in the form of polyvinyl chloride or polyvinyl chloride
congeners must not be used in those portions equal to or greater than 0.1% (1000ppm maximum of
Chlorine).
21
4. Technical Specications
4.1 Resolution & Preset Modes
Maximum Resolution
For 273E3L/273E3LH
1920 x 1080 at 60 Hz (analog input)
1920 x 1080 at 60 Hz (digital input)
Recommended Resolution
For 273E3L/273E3LH
1920 x 1080 at 60 Hz (digital input)
H. freq (kHz) Resolution V. freq (Hz)
31.47 720x400 70.09
31.47 640x480 59.94
35.00 640x480 66.67
37.86 640x480 72.81
37.50 640x480 75.00
37.88 800x600 60.32
46.88 800x600 75.00
48.36 1024x768 60.00
60.02 1024x768 75.03
63.89 1280x1024 60.02
79.98 1280x1024 75.03
55.94 1440x900 59.89
70.64 1440x900 74.98
65.29 1680x1050 59.95
67.50 1920x1080 60.00
22
5. Power Management
5. Power Management
5.1 Automatic PowerSaving
If you have VESA DPM compliance display card
or software installed in your PC, the monitor can
automatically reduce its power consumption when
not in use. If an input from a keyboard, mouse or
other input device is detected, the monitor will
'wake up' automatically. The following table shows
the power consumption and signaling of this
automatic power saving feature:
273E3L
Power Management Definition
VESA
Mode
Video H-sync V-sync Power Used LED color
Active ON Yes Ye s <27 W (typ.) White
Sleep
(Standby)
OFF No No < 0.5 W White
(blink)
Switch Off OFF - - < 0.5 W OFF
273E3LH
Power Management Definition
VESA
Mode
Video H-sync V-sync Power Used LED color
Active ON Ye s Yes <27.3 W (typ.)
<32.3 W (max.)
White
Sleep
(Standby)
OFF No No < 0.5 W White
(blink)
Switch Off OFF - - < 0.3 W OFF
The following setup is used to measure power
consumption on this monitor.
Native resolution: 1920 x 1080
Contrast: 50%
Brightness: 300 nits
Color temperature: 6500k with full white pattern
Note
This data is subject to change without notice.
23
6. Regulatory Infomation
6. Regulatory Information
Lead-free Product
Lead free display promotes
environmentally sound recovery and
disposal of waste from electrical and
electronic equipment. Toxic substances
like Lead has been eliminated and compliance
with European community’s stringent RoHs
directive mandating restrictions on hazardous
substances in electrical and electronic equipment
have been adhered to in order to make Philips
monitors safe to use throughout its life cycle.
Congratulations!
This display is designed for both you and the
planet!
The display you have just purchased
carries the TCO Certified label. This
ensures that your display is designed,
manufactured and tested according
to some of the strictest quality and
environmental requirements in
the world. This makes for a high performance
product, designed with the user in focus that also
minimizes the impact on the climate and our
natural environment.
TCO Certified is a third party verified program,
where every product model is tested by an
accredited impartial test laboratory. TCO
Certified represents one of the toughest
certifications for displays worldwide.
Some of the Usability features of the TCO
Certified for displays:
• Visual ergonomics for good image quality
is tested to ensure top performance and
reduce sight and strain problems. Important
parameters are luminance, contrast,
resolution, black level, gamma curve, colour
and luminance uniformity and colour
rendering
• Products are tested according to rigorous
safety standards at impartial laboratories
• Electric and magnetic fields emissions as low
as normal household background levels
• Low acoustic noise emissions (when
applicable)
Some of the Environmental features of the TCO
Certified for displays:
• The brand owner demonstrates corporate
social responsibility and has a certified
environmental management system (EMAS or
ISO 14001)
• Very low energy consumption both in on-
and standby mode minimize climate impact
• Restrictions on chlorinated and brominated
flame retardants, plasticizers, plastics and heavy
metals such as cadmium, mercury and lead
(RoHS compliance)
• Both product and product packaging is
prepared for recycling
• The brand owner offers take-back options
The requirements can be downloaded from our
web site. The requirements included in this label
have been developed by TCO Development in
co-operation with scientists, experts, users as well
as manufacturers all over the world. Since the end
of the 1980s TCO has been involved in influencing
the development of IT equipment in a more user-
friendly direction. Our labeling system started with
displays in 1992 and is now requested by users
and IT-manufacturers all over the world. About
50% of all displays worldwide are TCO certified.
For more information, please visit
www.tcodevelopment.com
TCOFF1058 TCO Document, Ver. 2.1
Technology for you and the planet
24
6. Regulatory Infomation
• 2005/32/EC(EuPDirective,ECNo.
1275/2008 mplementing Directive for
Standby and Off mode power consumption)
and is produced by a manufacturing
organization on ISO9000 level.
• Theproductalsocomplywiththefollowing
standards
• ISO9241-307:2008(Ergonomicrequirement,
Analysis and compliance test methods for
electronic visual displays)
• GSEK1-2000:2009(GSmarkrequirement)
• prEN50279:1998(LowFrequencyElectric
and Magnetic fields for Visual Display)
• MPR-II(MPR:1990:8/1990:10LowFrequency
Electric and Magnetic fields)
• TCODisplays5.0(Requirementfor
Environment Labeling of Ergonomics,
Energy, Ecology and Emission, TCO: Swedish
Confederation of Professional Employees)
for TCO versions
Energy Star Declaration
(www.energystar.gov)
“The EPEAT (Electronic Product
Environmental Assessment Tool)
program evaluates computer
desktops, laptops, and monitors
based on 51 environmental criteria
developed through an extensive stakeholder
consensus process supported by US EPA.
EPEAT system helps purchasers in the public
and private sectors evaluate, compare and select
desktop computers, notebooks and monitors
based on their environmental attributes. EPEAT
also provides a clear and consistent set of
performance criteria for the design of products,
and provides an opportunity for manufacturers to
secure market recognition for efforts to reduce
the environmental impact of its products.”
Benefits of EPEAT
Reduce use of primary materials
Reduce use of toxic materials
Avoid the disposal of hazardous waste EPEAT’S
requirement that all registered products meet
ENERGY STAR’s energy efficiency specifications,
means that these products will consume less
energy throughout their life.
CE Declaration of Conformity
This product is in conformity with the following
standards
• EN60950-1:2006(Safetyrequirementof
Information Technology Equipment)
• EN55022:2006(RadioDisturbance
requirement of Information Technology
Equipment)
• EN55024:1998+A1:2001+A2:2003
(Immunity requirement of Information
Technology Equipment)
• EN61000-3-2:2006(LimitsforHarmonic
Current Emission)
• EN61000-3-3:1995+A1:2001+A2:2005
(Limitation of Voltage Fluctuation and Flicker)
following provisions of directives applicable
• 2006/95/EC(LowVoltageDirective)
• 2004/108/EC(EMCDirective)
EPEAT
(www.epeat.net)
As an ENERGY STAR® Partner,
we have determined that this
product meets the ENERGY STAR®
guidelines for energy efficiency.
Note
We recommend you switch off the monitor
when it is not in use for a long time.
25
6. Regulatory Infomation
Federal Communications Commission (FCC)
Notice (U.S. Only)
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates, uses
and can radiate radio frequency energy and,
if not installed and used in accordance with
the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user
is encouraged to try to correct the
interference by one or more of the following
measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweenthe
equipment and receiver.
• Connecttheequipmentintoanoutleton
a circuit different from that to which the
receiver is connected.
• Consultthedealeroranexperiencedradio/
TV technician for help.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority
to operate the equipment.
Use only RF shielded cable that was supplied with
the monitor when connecting this monitor to a
computer device.
To prevent damage which may result in fire or
shock hazard, do not expose this appliance to rain
or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS
ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.
FCC Declaration of Conformity
Declaration of Conformity for Products Marked
with FCC Logo,
United States Only
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
26
6. Regulatory Infomation
Commission Federale de la Communication
(FCC Declaration)
Cet équipement a été testé et déclaré
conforme auxlimites des appareils
numériques de class B,aux termes de
l'article 15 Des règles de la FCC. Ces limites
sont conçues de façon à fourir une
protection raisonnable contre les
interférences nuisibles dans le cadre
d'une installation résidentielle.
CET appareil produit, utilise et peut émettre
des hyperfréquences qui, si l'appareil
n'est pas installé et utilisé selon les consignes
données, peuvent causer des interférences
nuisibles aux communications radio.
Cependant, rien ne peut garantir l'absence
d'interférences dans le cadre d'une
installation particulière. Si cet appareil est la
cause d'interférences nuisibles pour la
réception des signaux de radio ou de
télévision, ce qui peut être décelé en fermant
l'équipement, puis en le remettant en
fonction, l'utilisateur pourrait essayer de
corriger la situation en prenant les mesures
suivantes:
• Réorienteroudéplacerl'antennede
réception.
• Augmenterladistanceentrel'équipementet
le récepteur.
• Brancherl'équipementsurunautrecircuit
que celui utilisé par le récepteur.
• Demanderl'aidedumarchandoud'un
technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu
l'approbation des services compétents en
matière de conformité est susceptible
d'interdire à l'utilisateur l'usage du présent
équipement.
N'utiliser que des câbles RF armés pour les
connections avec des ordinateurs ou
périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.
EN 55022 Compliance (Czech Republic Only)
27
6. Regulatory Infomation
Polish Center for Testing and Certification
Notice
The equipment should draw power from a socket
with an attached protection circuit (a three-
prong socket). All equipment that works together
(computer, monitor, printer, and so on) should
have the same power supply source.
The phasing conductor of the room's electrical
installation should have a reserve short-circuit
protection device in the form of a fuse with a
nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the
power supply cable must be removed from the
power supply socket, which should be located
near the equipment and easily accessible.
A protection mark "B" confirms that the
equipment is in compliance with the protection
usage requirements of standards PN-93/T-42107
and PN-89/E-06251.
North Europe (Nordic Countries) Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU
STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT
NETLEDNINGENS STIK OG STIKKONTAKT ER
NEMT TILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO
VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ
DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
BSMI Notice (Taiwan Only)
28
6. Regulatory Infomation
China RoHS
The People's Republic of China released a
regulation called "Management Methods for
Controlling Pollution by Electronic Information
Products" or commonly referred to as China
RoHS. All products including CRT and Monitor
which are produced and sold for China market
have to meet China RoHS request.
环保使用期限
此标识指期限(十年),电子信息产品中含有的
有毒有害物质或元素在正常使用的条件下不
会发生外泄或突变, 电子信息产品用户使用该
电子信息产品不会对环境造成严重污染或对
其人身、 财产造成严重损害的期限．
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den
in der "Verordnung über den Schutz vor Schäden
durch Röntgenstrahlen" festgelegten Vorschriften.
Auf der Rückwand des Gerätes befindet sich
ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da die Vorschriften über
dieBauartvonStörstrahlernnachAnlageIII¤5
Abs. 4 der Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung
geforderten Werten entspricht, ist darauf zu
achten, daß
1. Reparaturen nur durch Fachpersonal
durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine
bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen,
die Grundfarben Blau und Rot nicht auf dunklem
Untergrund zu verwenden (schlechte Lesbarkeit
und erhöhte Augenbelastung bei zu geringem
Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach
DIN 45 635 beträgt 70dB (A) oder weniger.
ACHTUNG: BEIM AUFSTELLEN
DIESES GERÄTES DARAUF
ACHTEN, DAß NETZSTECKER UND
NETZKABELANSCHLUß LEICHT
ZUGÄNGLICH SIND.
《废弃电器电子产品回收处理管理条例》提
示性说明
为了更好地关爱及保护地球，当用户不再需
要此产品或产品寿命终止时，请遵守国家废
弃电器电子产品回收处理相关法律法规，将
其交给当地具有国家认可的回收处理资质的
厂商进行回收处理。
29
6. Regulatory Infomation
7. Customer care and warranty
7.1 Philips' Flat Panel Monitors Pixel Defect
Policy
Philips strives to deliver the highest quality
products. We use some of the industry's most
advanced manufacturing processes and practice
stringent quality control. However, pixel or sub
pixel defects on the TFT LCD panels used in flat
panel monitors are sometimes unavoidable. No
manufacturer can guarantee that all panels will
be free from pixel defects, but Philips guarantees
that any monitor with an unacceptable number
of defects will be repaired or replaced under
warranty. This notice explains the different types
of pixel defects and defines acceptable defect
levels for each type. In order to qualify for repair
or replacement under warranty, the number of
pixel defects on a TFT LCD panel must exceed
these acceptable levels. For example, no more
than 0.0004% of the sub pixels on a monitor may
be defective. Furthermore, Philips sets even higher
quality standards for certain types or combinations
of pixel defects that are more noticeable than
others. This policy is valid worldwide.
Pixels and Sub pixels
A pixel, or picture element, is composed of three
sub pixels in the primary colors of red, green and
blue. Many pixels together form an image. When
all sub pixels of a pixel are lit, the three colored
sub pixels together appear as a single white pixel.
When all are dark, the three colored sub pixels
together appear as a single black pixel. Other
combinations of lit and dark sub pixels appear as
single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen
in different ways. There are two categories of pixel
defects and several types of sub pixel defects
within each category.
Bright Dot Defects
Bright dot defects appear as pixels or sub pixels
that are always lit or 'on'. That is, a bright dot is
a sub-pixel that stands out on the screen when
the monitor displays a dark pattern. There are the
types of bright dot defects:
One lit red, green or blue sub pixel
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Three adjacent lit sub pixels (one white pixel)
7. Customer care and warranty
30
7. Customer care and warranty
Note
A red or blue bright dot must be more than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels
that are always dark or 'off'. That is, a dark dot is
a sub-pixel that stands out on the screen when
the monitor displays a light pattern. These are the
types of black dot defects:
Proximity of Pixel Defects
Because pixel and sub pixels defects of the same
type that are near to one another may be more
noticeable, Philips also specifies tolerances for the
proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement due
to pixel defects during the warranty period, a TFT
LCD panel in a Philips flat panel monitor must
have pixel or sub pixel defects exceeding the
tolerances listed in the following tables.
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
2. This monitor is ISO 9241-307 compliant.( ISO9241-307 : Ergonomic requirement, analysis and
compliance test methods for electronic visual displays)
31
7. Customer care and warranty
7.2 Customer care and warranty
For warranty coverage information and additional support requirement valid for your region, please visit
www.philips.com/support website for details. You may also contact your local Philips Customer Care
Center number listed below.
Contact Information for WESTERN EUROPE region:
Country ASC Consumer care number Price
Germany Siemens I&S +49 01803 386 853 € 0.09
United Kingdom Invec Scotland +44 0207 949 0069 Local call tariff
Ireland Invec Scotland +353 01 601 1161 Local call tariff
Spain Eatsa Spain +34 902 888 785 € 0.10
Finland A-novo +358 09 2290 1908 Local call tariff
France A-novo +33 082161 1658 € 0.09
Greece Allman Hellas +30 00800 3122 1223 Free of charge
Italy A-novo +39 840 320 041 € 0.08
Netherlands E Care +31 0900 0400 063 € 0.10
Denmark A-novo +45 3525 8761 Local call tariff
Norway A-novo +47 2270 8250 Local call tariff
Sweden A-novo +46 08 632 0016 Local call tariff
Poland Zolter +48 0223491505 Local call tariff
Austria Siemens I&S +43 0810 000206 € 0.07
Belgium E Care +32 078 250851 € 0.06
Luxembourg E Care +352 26 84 30 00 Local call tariff
Portugal Eatsa Spain +351 2 1359 1440 Local call tariff
Switzerland A-novo +41 02 2310 2116 Local call tariff
32
7. Customer care and warranty
Contact Information for CENTRAL AND EASTERN EUROPE region:
Country Call center ASC Consumer care number
BELARUS NA IBA +375 17 217 3386
BULGARIA NA LAN Service +359 2 960 2360
CROATIA NA Renoprom +385 1 333 0974
ESTONIA NA FUJITSU +372 6519900
LATVIA NA “ServiceNet LV” Ltd. +371 7460399
LITHUANIA NA UAB "Servicenet" +370 7400088
ROMANIA NA Blue Ridge Intl. +40 21 2101969
SERBIA &
MONTENEGRO NA Kim Tec d.o.o. +381 11 20 70 684
SLOVENIA NA PC H.and +386 1 530 08 24
UKRAINE NA Comel +380 562320045
NA Topaz-Service Company +38 044 245 73 31
Russia NA CPS +7 (495) 645 6746 (for repair)
NA CEEE Partners +7 (495) 645 3010 (for sales)
Slovakia NA Datalan Service +421 2 49207155
Turkey NA Techpro +90 212 444 4 832
Czech Rep. NA Asupport 800 100 697
Hungary NA Serware +36 1 2426331
NA Profi Service +36 1 814 8080
Contact Information for LATIN AMERICA region:
Country Call center Consumer care number
Brazil Vermont 0800-7254101
Argentina 0800 3330 856
Contact Information for China:
China
Consumer care number : 4008 800 008
Contact Information for NORTH AMERICA :
Country Call center ASC Consumer care number
U.S.A. TOS Teleplan (877) 835-1838
Canada Supercom Supercom (800)479-6696
33
7. Customer care and warranty
Contact Information for APMEA region:
Country Call center ASC Consumer care number
Australia NA AGOS NETWORK PTY LTD 1300 360 386
New Zealand NA Visual Group Ltd. 0800 657447
Hong Kong /
Macau NA Smart Pixels Technology Ltd. Hong Kong:Tel: +852 2619 9639
Macau:Tel: (853)-0800-987
India NA REDINGTON INDIA LTD Tel: 1 800 425 6396
SMS: PHILIPS to 56677
Indonesia NA PT. Gadingsari elektronika
Prima
Tel: 62 21 75909053, 75909056,
7511530
South Korea NA PCS One Korea Ltd. 080-600-6600
Malaysia NA After Market Solutions (CE)
Sdn Bhd 603 7953 3370
Pakistan NA Philips Consumer Service (9221) 2737411-16
Singapore NA
Philips Electronics Singapore
Pte Ltd (Philips Consumer
Care Center)
(65) 6882 3999
Taiwan
PCCW
Teleservices
Taiwan
FETEC.CO 0800-231-099
Thailand NA Axis Computer System Co.,
Ltd. (662) 934-5498
South Africa NA Sylvara Technologies Pty Ltd 086 0000 888
UNITED ARAB
EMIRATES NA AL SHAHD COMPUTER
L.L.C 00971 4 2276525
Israel NA Eastronics LTD 1-800-567000
Vietnam NA FPT Service Informatic
Company Ltd.
+84 8 38248007 Ho Chi Minh City
+84 5113.562666 Danang City
+84 5113.562666 Can tho Province
Philippines NA Glee Electronics, Inc. (02) 633-4533 to 34,
(02) 637-6559 to 60
Sri Lanka NA no distributor and/or service
provider currently
Bangladesh NA Distributor: Computer Source
Ltd (warranty buy-out)
880-2-9141747, 9127592
880-2-8128848 / 52
Nepal NA Distributor: Syakar Co. Ltd
(warranty buy-out) 977-1-4222395
Cambodia NA
Distributor: Neat Technology
Pte Ltd (Singapore) (warranty
buy-out)
855-023-999992
34
8. Troubleshooting & FAQs
8.1 Troubleshooting
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact Philips
customer service representative.
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is plugged into
the power outlet and into the back of the
monitor.
• First, ensure that the power button on the
front of the monitor is in the OFF position,
then press it to the ON position.
No Picture (Power LED is White)
• Make sure the computer is turned on.
• Make sure the signal cable is properly
connected to your computer.
• make sure the monitor cable has no bent pins
on the connect side. If yes, repair or replace
the cable.
• The Energy Saving feature may be activated
Screen says
• Make sure the monitor cable is properly
connected to your computer. (Also refer to
the Quick Start Guide).
• Check to see if the monitor cable has bent
pins.
• Make sure the computer is turned on.
AUTO button doesn't function
• The auto function is applicable only in VGA-
Analog mode. If the result is not satisfactory,
you can do manual adjustments via the OSD
menu.
Note
The Auto Function is not applicable in DVI-
Digital mode as it is not necessary.
Visible signs of smoke or sparks
• Do not perform any troubleshooting steps
• Disconnect the monitor from mains power
source immediately for safety
• Contact with Philips customer service
representative immediately.
Imaging Problems
Image is not centered
• Adjust the image position using the “Auto”
function in OSD Main Controls.
• Adjust the image position using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image vibrates on the screen
• Check that the signal cable is properly
securely connected to the graphics board or
PC.
Vertical flicker appears
• Adjust the image using the “Auto” function in
OSD Main Controls.
• Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
8. Troubleshooting & FAQs
35
8. Troubleshooting & FAQs
Horizontal flicker appears
• Adjust the image using the “Auto” function in
OSD Main Controls.
• Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image appears blurred, indistinct or too dark
• Adjust the contrast and brightness on
On-Screen Display.
An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.
• Uninterrupted display of still or static images
over an extended period may cause " burn
in", also known as "after-imaging " or "ghost
imaging", on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a well-known
phenomenon in Monitor panel technology. In
most cases, the "burned in" or "after-imaging"
or "ghost imaging" will disappear gradually
over a period of time after the power has
been switched off.
• Always activate a moving screen saver
program when you leave your monitor
unattended.
• Always activate a periodic screen refresh
application if your Monitor will display
unchanging static content.
• Severe” burn-in” or “after-image” or “ghost
image” symptoms will not disappear and
cannot be repaired. The damage mentioned
above is not covered under your warranty.
Image appears distorted. Text is fuzzy or blurred.
• Set the PC’s display resolution to the same
mode as monitor’s recommended screen
native resolution.
Green, red, blue, dark, and white dots appears on
the screen
• The remaining dots are normal characteristic
of the liquid crystal used in today’s technology,
Please refer the pixel policy for more detail.
The "power on" light is too strong and is
disturbing
• You can adjust “power on” light using the
power LED Setup in OSD main Controls.
For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.
36
8. Troubleshooting & FAQs
8.2 SmartControl Lite FAQs
Q1. I change the monitor on a PC to a different
one and the SmartControl Lite becomes
un-usable, what do I do?
Ans.: Restart your PC and see if SmartControl
Lite can work. Otherwise, you will need to
remove and re-install SmartControl Lite to
ensure proper driver is installed.
Q2. The SmartControl Lite functions worked
well before, but it does not work anymore,
what can I do?
Ans.: If the following actions were executed, the
monitor driver may need to be re-installed.
•Changedvideographicadaptertoanother
one
•Updatedvideodriver
•ActivitiesonOS,suchasservicepackor
patch
•RunWindowsUpdateandupdatedmonitor
and/or video driver
•Windowswasbootedwiththemonitor
power off or disconnected.
To find out, please right click My Computer
and click on Properties->Hardware->
Device Manager.
If you see "Plug and Play Monitor" shows
under Monitor, then you need to re-install.
Simply remove SmartControl Lite and re-
install it.
Q3. After installing SmartControl Lite, when
clicking on SmartControl Lite tab, nothing
shows up after a while or a failure message
shows, what happened?
Ans.: It might be your graphic adaptor is not
compatible with the SmartControl Lite. If
your graphic adaptor is one of the above
mentioned brands, try to download the
most updated graphic adaptor driver from
corresponding companies’ web site. Install
the driver. Remove SmartControl Lite, and
re-install it once more.
If it is still not working, we are sorry that
the graphic adaptor is not supported. Please
visit Philips website and check if an updated
SmartControl Lite driver is available.
Q4. When I click on Product Information,
only partial information is shown, what
happened?
Ans.: It might be your graphic card adaptor driver
is not the most updated version which fully
supporting DDC/CI interface. Please try to
download the most updated graphic adaptor
driver from corresponding companies’ web
site. Install the driver. Remove SmartControl
Lite and re-install it once more.
Q5. I forgot my PIN for Theft Deterrence
Function. What can I do?
Ans.: Philips Service center has a right to ask for
legitimate identification and authorization, in
order to establish ownership of the monitor.
Please note that the anti-theft deterrence
function is provided as a convenient free
option. Managing PIN numbers is the sole
responsibility of the individual user or the
organization who sets it.
In case the PIN number is forgotten,
Philips service center can re-set it for you
at a nominal charge after verification of
ownership. Please note that this activity is
not covered by standard warranty terms
37
8. Troubleshooting & FAQs
8.3 General FAQs
Q1: When I install my monitor what should I
do if the screen shows 'Cannot display this
video mode'?
Ans.: Recommended resolution for this monitor:
1920 x 1080 @60Hz.
•Unplugallcables,thenconnectyourPCto
the monitor that you used previously.
•IntheWindowsStartMenu,selectSettings/
Control Panel. In the Control Panel
Window, select the Display icon. Inside the
Display Control Panel, select the 'Settings'
tab. Under the setting tab, in box labeled
'desktop area', move the sidebar to 1920 x
1080 pixels
•Open'AdvancedProperties'andsetthe
Refresh Rate to 60Hz, then click OK.
•Restartyourcomputerandrepeatstep2
and 3 to verify that your PC is set at 1920 x
1080 @60Hz.
•Shutdownyourcomputer,disconnectyour
old monitor and reconnect your Philips
Monitor.
•Turnonyourmonitorandthenturnon
your PC.
Q2: What is the recommended refresh rate for
Monitor?
Ans.: Recommended refresh rate in Monitor is
60Hz, In case of any disturbance on screen,
you can set it up to 75Hz to see if that
removes the disturbance.
Q3: What are the .inf and .icm files on the CD-
ROM? How do I install the drivers (.inf and
.icm)?
Ans.: These are the driver files for your monitor.
Follow the instructions in your user manual
to install the drivers. Your computer may ask
you for monitor drivers (.inf and .icm files)
or a driver disk when you first install your
monitor. Follow the instructions to insert
the ( companion CD-ROM) included in this
package. Monitor drivers (.inf and .icm files)
will be installed automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver and monitor
together determine the available resolutions.
You can select the desired resolution under
Windows® Control Panel with the "Display
properties".
Q5: What if I get lost when I am making
monitor adjustments via OSD?
Ans.: Simply press the OK button, then select
'Reset' to recall all of the original factory
settings.
Q6: Is the LCD screen resistant to scratches?
Ans.: In general it is recommended that the panel
surface is not subjected to excessive shocks
and is protected from sharp or blunt objects.
When handling the monitor, make sure that
there is no pressure or force applied to
the panel surface side. This may affect your
warranty conditions.
Q7: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft cloth.
For extensive cleaning, please use isopropyl
alcohol. Do not use other solvents such as
ethyl alcohol, ethanol, acetone, hexane, etc.
38
8. Troubleshooting & FAQs
Q8: Can I change the color setting of my
monitor?
Ans.: Yes, you can change your color setting
through OSD control as the following
procedures,
•Press"OK"toshowtheOSD(OnScreen
Display) menu
•Press"DownArrow"toselecttheoption
"Color" then press "OK" to enter color
setting, there are three settings as below.
1. Color Temperature; The six settings are
5000K, 6500K, 7500K, 8200K, 9300K
and 11500K. With settings in the 5000K
range the panel appears ‘warm,' with a
red-white color tone, while a 11500K
temperature yields ‘cool, blue-white
toning."
2. sRGB; this is a standard setting for
ensuring correct exchange of colors
between different device (e.g. digital
cameras, monitors, printers, scanners, etc)
3. User Define; the user can choose his/her
preference color setting by adjusting red,
green blue color.
Note:
A measurement of the color of light radiated
by an object while it is being heated. This
measurement is expressed in terms of
absolute scale, (degrees Kelvin). Lower Kevin
temperatures such as 2004K are red; higher
temperatures such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q9: Can I connect my Monitor to any PC,
workstation or Mac?
Ans.: Yes. All Philips Monitors are fully compatible
with standard PCs, Macs and workstations.
You may need a cable adapter to connect
the monitor to your Mac system. Please
contact your Philips sales representative for
more information.
Q10: Are Philips Monitors Plug-and- Play?
Ans.: Yes, the monitors are Plug-and-Play
compatible with Windows 7/Vista/XP/NT,
Mac OSX, Linux
Q11: What is Image Sticking, or Image Burn-
in, or After Image, or Ghost Image in LCD
panels?
Ans.: Uninterrupted display of still or static images
over an extended period may cause "burn
in", also known as "after-imaging" or "ghost
imaging", on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a well-known
phenomenon in LCD panel technology. In
most cases, the "burned in" or "atter-imaging"
or "ghost imaging" will disappear gradually
over a period of time after the power has
been switched off.
Always activate a moving screen saver
program when you leave your monitor
unattended.
Always activate a periodic screen refresh
application if your Monitor will display
unchanging static content.
Warning
Severe"burn-in" or "after-image" or "ghost
image" symptoms will not disappear and
cannot be repaired. The damage mentioned
above is not covered under your warranty.
Q12: Why is my Display not showing sharp text,
and is displaying jagged characters?
Ans.: Your Monitor works best at its native
resolution of 1920 x 1080 @60Hz. For best
display please use this resolution.
39
2011 © Koninklijke Philips Electronics N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.
Specifications are subject to change without notice.
Version: M3273ELE2T