Table of Contents
Philips 273P3LPHEB/00 User Manual
Displayed below is the user manual for 273P3LPHEB/00 by Philips which is a product in the Computer Monitors category. This manual has pages.
Related Manuals
www.philips.com/welcome
EN User manual 1
Customer care and warranty 22
Troubleshooting & FAQs 28
273P3L
Brilliance
1. Important ................................................1
1.1 Safety precautions and maintenance ...1
1.2 Notational Descriptions .............................2
1.3 Disposal of product and packing
material ................................................................3
2. Setting up the monitor .........................4
2.1 Installation ...........................................................4
2.2 Operating the monitor ...............................4
2.3 Remove Base Stand and Base .................7
3. Image Optimization ...............................8
3.1 SmartImage ........................................................8
3.2 SmartContrast .................................................9
4. Power Sensor™ ..................................10
5. Technical Specifications ......................12
5.1 Resolution & Preset Modes...................14
6. Power Management ............................15
7. Regulatory Information ......................16
8. Customer care and warranty ...........22
8.1 Philips’ Flat Panel Monitors Pixel
Defect Policy ..................................................22
8.2 Customer Care & Warranty .................24
9. Troubleshooting & FAQs ...................28
9.1 Troubleshooting ...........................................28
9.2 General FAQs ...............................................30
Table of Contents
1
1. Important
This electronic user’s guide is intended for
anyone who uses the Philips monitor. Take time
to read this user manual before you use your
monitor. It contains important information and
notes regarding operating your monitor.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions
and upon presentation of the original invoice
or cash receipt, indicating the date of purchase,
dealer’s name and model and production
number of the product.
1.1 Safety precautions and mainte-
nance
Warnings
Use of controls, adjustments or procedures
other than those specified in this documentation
may result in exposure to shock, electrical
hazards and/or mechanical hazards.
Read and follow these instructions when
connecting and using your computer monitor.
Operation
• Risk of electric shock or fire!
• Keep the monitor out of direct sunlight
and away from stoves or any other heat
source.
• Remove any object that could fall into
ventilation holes or prevent proper cool-
ing of the monitor’s electronics.
• Do not block the ventilation holes on the
cabinet.
• When positioning the monitor, make
sure the power plug and outlet are easily
accessible.
• If turning off the monitor by detaching the
power cable or DC power cord, wait for 6
seconds before attaching the power cable
or DC power cord for normal operation.
• Please use approved power cord provided
by Philips all the time. If your power cord
is missing, please contact with your local
service center. (Please refer to Customer
Care Consumer Information Center.)
• Do not subject the monitor to severe
vibration or high impact conditions during
operation.
• Do not knock or drop the monitor during
operation or transportation.
Maintenance
• To protect your monitor from possible
damage, do not put excessive pressure
on the Monitor panel. When moving your
monitor, grasp the frame to lift; do not lift
the monitor by placing your hand or fingers
on the Monitor panel.
• Unplug the monitor if you are not going to
use it for an extensive period of time.
• Unplug the monitor if you need to clean it
with a slightly damp cloth. The screen may
be wiped with a dry cloth when the power
is off. However, never use organic solvent,
such as, alcohol, or ammonia-based liquids
to clean your monitor.
• To avoid the risk of shock or permanent
damage to the set, do not expose the
monitor to dust, rain, water, or excessive
moisture environment.
• If your monitor gets wet, wipe it with dry
cloth as soon as possible.
• If foreign substance or water gets in
your monitor, please turn the power off
immediately and disconnect the power
cord. Then, remove the foreign substance
or water, and send it to the maintenance
center.
• Do not store or use the monitor in
locations exposed to heat, direct sunlight or
extreme cold.
1.Important
2
• In order to maintain the best performance
of your monitor and use it for a longer life-
time, please use the monitor in a location
that falls within the following temperature
and humidity ranges.
Temperature: 0-40°C 32-95°F
Humidity: 20-80% RH
• IMPORTANT: Always activate a moving
screen saver program when you leave
your monitor unattended. Always activate
a periodic screen refresh application
if your monitor will display unchanging
static content. Uninterrupted display of
still or static images over an extended
period may cause "burn in", also known as
"after-imaging" or "ghost imaging", on your
screen. "Burn-in", "after-imaging", or "ghost
imaging" is a well-known phenomenon in
Monitor panel technology. In most cases,
the "burned in" or "after-imaging" or "ghost
imaging" will disappear gradually over a
period of time after the power has been
switched off.
Warning
Severe” burn-in” or “after-image” or “ghost
image” symptoms will not disappear and cannot
be repaired. The damage mentioned above is
not covered under your warranty.
Service
• The casing cover should be opened only
by qualified service personnel.
• If there is any need for any document for
repair or integration, please contact with
your local service center. (please refer to
the chapter of "Consumer Information
Center")
• For transportation information, please refer
to "Technical Specifications".
• Do not leave your monitor in a car/trunk
under direct sun light.
Note
Consult a service technician if the monitor
does not operate normally, or you are not sure
what procedure to take when the operating
instructions given in this manual have been
followed.
1.2 Notational Descriptions
The following subsections describe notational
conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type. These blocks contain notes, cautions
or warnings. They are used as follows:
Note
This icon indicates important information and
tips that help you make better use of your
computer system.
Caution
This icon indicates information that tells you
how to avoid either potential damage to
hardware or loss of data.
Warning
This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such
cases, the specific presentation of the warning is
mandated by the relevant regulatory authority.
1.Important
3
1.3 Disposal of product and packing
material
Waste Electrical and Electronic Equipment -
WEEE
This marking on the product or on its
packaging illustrates that, under European
Directive 2012/19/EU governing used electrical
and electronic appliances, this product may
not be disposed of with normal household
waste. You are responsible for disposal of
this equipment through a designated waste
electrical and electronic equipment collection.
To determine the locations for dropping off
such waste electrical and electronic, contact
your local government office, the waste disposal
organization that serves your household or the
store at which you purchased the product.
Your new monitor contains materials that can
be recycled and reused. Specialized companies
can recycle your product to increase the
amount of reusable materials and to minimize
the amount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to make the
packaging easily separable into mono materials.
Please find out about the local regulations on
how to dispose of your old monitor and packing
from your sales representative.
Taking back/Recycling Information for
Customers
Philips establishes technically and economically
viable objectives to optimize the environmental
performance of the organization's product,
service and activities.
From the planning, design and production
stages, Philips emphasizes the important of
making products that can easily be recycled. At
Philips, end-of-life management primarily entails
participation in national take-back initiatives
and recycling programs whenever possible,
preferably in cooperation with competitors,
which recycle all materials (products and related
packaging material) in accordance with all
Environmental Laws and taking back program
with the contractor company.
Your display is manufactured with high quality
materials and components which can be
recycled and reused.
To learn more about our recycling
program please visit: http://www.philips.
com/sites/philipsglobal/about/sustainability/
ourenvironment/productrecyclingservices.page.
1.Important
4
Connect to PC
1. Turn off your computer and unplug its
power cord.
2. Connect the VGA or DVI or HDMI signal
cable for video connection.
3. Connect the Audio cable for audio
connection.
4. Connect the USB upstream port on
the monitor and the USB port on your
computer with a USB cable. The USB
downstream port is now ready for any
USB device to plug in.
5. Plug the power cord into a nearby AC
power outlet.
6. Turn on your computer and monitor. If the
monitor displays images, the installation is
done.
2.2 Operating the monitor
Front view product description
To access the OSD menu
.
Return to previous OSD level.
Power sensor
.
To switch monitor’s power ON
and OFF.
To adjust the OSD menu.
To adjust volume of the display.
2. Setting up the monitor
2.1 Installation
273P3L
Package contents
VGA (optional) DVI (optional)
HDMI (optional)
273P3L
Register your product and get support at
www.philips.com/welcome
Quick
Start
2012
使用产品前请阅读使用说明
保留备用
user s manual
Connecting to your PC
56 7 843
2
45
3
6
7
2
1
8
Kensington anti-thief lock
AC power input
HDMI input
DVI-D input
VGA input
Audio input & Earphone jack
USB upstream
! USB downstream
2. Setting up the monitor
5
SmartImage. There are 6 modes
to be selected: Office, Photo,
Movie, Game, Economy, Off.
Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all
Philips Monitors. It allows an end user to adjust
screen performance or select functions of
the monitors directly through an on-screen
instruction window. A user friendly on screen
display interface is shown as below:
Basic and simple instruction on the control
keys
In the OSD shown above, users can press
buttons at the front bezel of the monitor to
move the cursor, or press OK to confirm the
choice or adjustment.
The OSD Menu
Below is an overall view of the structure of
the On-Screen Display. You can use this as a
reference when you want to work your way
around the different adjustments later on.
Main menu Sub menu
Auto
Input
VGA
DVI
HDMI
Power Sensor On 0, 1, 2, 3, 4
Off
Audio Stand Alone On, Off
On, Off
Mute
Picture
Wide Screen, 4:3
0~100
0~100
On, Off
1.8, 2.0, 2.2, 2.4, 2.6
Picture Format
Brightness
Contrast
SmartContrast
Off, Fast , Faster, Fastest
SmartResponse
Gamma
OSD Settings
0~100
0~100
Off, 1, 2, 3, 4
5, 10, 20, 30, 60
Horizontal
Vertical
Transparency
OSD Time out
Setup
0~100
On, Off
Yes, No
0~100
On, Off
H. Position
V. Position
Over Scan
Resolution Notification
Reset
Information
Language English Español, Français, Deutsch, Italiano,
Português, Русский 简体中文
Color 5000K, 6500K, 7500K, 8200K,
9300K, 11500K
Red: 0~100
Green: 0~100
Blue: 0~100
Color Temperature
sRGB
User Define
0~100
0~100
Phase
Clock
2. Setting up the monitor
6
Resolution notification
This monitor is designed for optimal
performance at its native resolution, 1920 x
1080 at 60 Hz. When the monitor is powered
on at a different resolution, an alert is displayed
on screen: Use 1920 x 1080 at 60 Hz for best
results.
Display of the native resolution alert can be
switched off from Setup in the OSD (On
Screen Display) menu.
Physical Function
Tilt
Swivel
-65
65
Pivot
0°
90°
Height adjustment
110mm
2. Setting up the monitor
7
2.3 Remove Base Stand and Base
Remove the Base
Condition:
• For VESA standard mounting applications.
273P3L
1. Remove the 4 screws.
2. Remove the base from the monitor.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
100mm
100mm
2. Setting up the monitor
8
3. Image Optimization
3.1 SmartImage
What is it?
SmartImage provides presets that optimize
display for different types of content, dynamically
adjusting brightness, contrast, color and
sharpness in real time. Whether you're working
with text applications, displaying images or
watching a video, Philips SmartImage delivers
great optimized monitor performance.
Why do I need it?
You want a monitor that delivers optimized
display all your favorite types of content,
SmartImage software dynamically adjust
brightness, contrast, color and sharpness in
real time to enhance your monitor viewing
experience.
How does it work?
SmartImage is an exclusive, leading edge Philips
technology that analyzes the content displayed
on your screen. Based on a scenario you select,
SmartImage dynamically enhances the contrast,
color saturation and sharpness of images to
enhance the contents being displayed - all in
real time with the press of a single button.
How to enable SmartImage?
1. Press to launch the SmartImage on
screen display.
2. Keep pressing to toggle between
Office, Photo, Movie, Game, Economy and
Off.
3. The SmartImage on screen display will
remain on screen for 5 seconds, or you can
also press "OK" to make confirmation.
There are six modes to select: Office, Photo,
Movie, Game, Economy and Off.
• Office: Enhances text and dampens
brightness to increase readability and
reduce eye strain. This mode significantly
enhances readability and productivity when
you’re working with spreadsheets, PDF files,
scanned articles or other general office
applications.
• Photo: This profile combines color
saturation, dynamic contrast and sharpness
enhancement to display photos and other
images with outstanding clarity in vibrant
colors - all without artifacts and faded
colors.
• Movie: Ramped up luminance, deepened
color saturation, dynamic contrast and
razor sharpness displays every details in
darker areas of your videos without color
washout in brighter areas maintaining a
dynamic natural values for the ultimate
video display.
• Game: Turn on over drive circuit for best
response time, reduce jaggy edges for fast
moving objects on screen, enhance contrast
3. Image Optimization
9
ratio for bright and dark scheme, this
profile delivers the best gaming experience
for gamers.
• Economy: Under this profile, brightness,
contrast are adjusted and backlighting
finetuned for just right display of everyday
office applications and lower power
consumption.
• Off: No optimization by SmartImage.
3.2 SmartContrast
What is it?
Unique technology that dynamically analyzes
displayed content and automatically optimizes
a Monitor's contrast ratio for maximum visual
clarity and viewing enjoyment, stepping up
backlighting for clearer, crisper and brighter
images or dimming backlighting for clear display
of images on dark backgrounds.
Why do I need it?
You want the very best visual clarity and
viewing comfort for every type of content.
SmartContrast dynamically controls contrast
and adjusts backlighting for clear, crisp, bright
gaming and video images or displays clear,
readable text for office work. By reducing your
monitor's power consumption, you save on
energy costs and extend the lifetime of your
monitor.
How does it work?
When you activate SmartContrast, it will analyse
the content you are displaying in real time to
adjust colors and control backlight intensity. This
function will dynamically enhance contrast for a
great entertainment experience when viewing
videos or playing games.
3. Image Optimization
10
4. Power Sensor™
PowerSensor is a unique environmentally friendly technology from Philips which enables user to save
up to 80% of power consumption. In line with Philip’s Sense and Simplicity drive, this user friendly
technology works for you right out of the box without any hardware or software installation, and
without any user intervention in the default mode.
How does it work?
• PowerSensor works on principle of transmission and reception of harmless “infrared” signals in
order to detect user-presence.
• When the user is in front of the monitor the monitor operates normally, at the predetermined
settings that the user has set- i.e. Brightness, contrast, color, etc.
• Assuming that the monitor was set to 100% of brightness for exam-
ple, when the user leaves his seat and is no longer in front of the moni-
tor, the monitor automatically reduces the power consumption upto 80%.
Setting
Default settings
PowerSensor is designed to detect the presence of the user located between 30 and 100 cm (12
and 40 inches) from the display and within five degrees left or right of the monitor.
Custom settings
• If you prefer to be in a position outside the perimeters listed above, choose a higher strength
signal for optimal detection efficiency: The higher the setting, the stronger the detection signal.
For maximum PowerSensor efficiency and proper detection, please position yourself directly in
front of your monitor.
• If you choose to position yourself more than 100 cm or 40 inches from the monitor use the
maximum detection signal for distances up to 120cm or 47 inches. (setting 4)
• Since some dark colored clothing tends to absorb infrared signals even when the user is within
100 cm or 40 inches of the display, step up signal strength when wearing black or other dark-
garb.
4. Power Sensor
11
•
Power Sensor 3
ATTENTION
Power Sensor off
How to adjust settings
If PowerSensor is not operating correctly inside or outside the default range, here’s how to fine-tune
detection:
• Press the PowerSensor hot key
• You will find the adjustment bar.
• Adjust the PowerSensor detection adjustment to Setting 4 and press OK.
• Test the new setup to see if PowerSensor properly detects you in your current position.
• PowerSensor function is designed to work in Landscape mode (horizontal position) only. After
PowerSensor turn on, it will automatically turn Off if the monitor is used in Portrait mode (90
degree/ vertical position); it will automatically turn ON if monitor is returned to its default
Landscape position.
Note
A manually selected PowerSensor mode will remain operational unless and until it is readjusted or the
default mode is recalled. If you find that the PowerSensor is excessively sensitive to nearby motion for
some reason, please adjust to a lower signal strength.
4. Power Sensor
12
5. Technical Specifications
273P3L
Picture/Display
Monitor panel type TFT-LCD
Backlight LED
Panel size 27" W (68.6 cm)
Aspect ratio 16:9
Pixel Pitch 0.31 x 0.31 mm
SmartContrast 20,000,000:1
Response time (typical) 1 ms
Optimum Resolution 1920x1080 @ 60Hz
Viewing angle 170° (H) / 160° (V) @ C/R > 10
Picture Enhancement SmartImage Premium
Display colors 16.7 M
Vertical refresh rate 56Hz -76Hz
Horizontal Frequency 30kHz - 83kHz
sRGB YES
Connectivity
Signal input DVI (digital), VGA (Analog),HDMI
Input Signal Separate Sync, Sync on Green
Convenience
User Convenience Smartimage/ , Volume/ , Power On/Off ,Sensor/back, Menu
(OK)
OSD Languages English, French, German, Italian, Russian, Spanish, Simplified
Chinese, Portuguese
Plug & Play Compatibility DDC/CI, sRGB, Windows 7/Vista/XP, Mac OSX, Linux
Stand
Tilt -5 / +20
Swivel -65/+65
Height adjustment 110mm
Power
On mode 27.3W(typ), 48.2W(max)
On mode(Eco mode) 16.7W(typ)
Energy Consumption
(EnergyStar 5.0 test method)
AC Input Voltage at
100VAC +/-5VAC,
50Hz +/-3Hz
AC Input Voltage at
115VAC +/-5VAC,
60Hz +/-3Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/-3Hz
Normal Operation (typcial) 20.4W 20.5W 20.6W
Sleep 0.5W 0.5W 0.5W
Off 0.3W 0.3W 0.3W
Heat Dissipation* AC Input Voltage at
100VAC +/-5VAC,
50Hz +/-3Hz
AC Input Voltage at
115VAC +/-5VAC,
60Hz +/-3Hz
AC Input Voltage at
230VAC +/-5VAC,
50Hz +/-3Hz
Normal Operation 103.2 BTU/hr 102.9 BTU/hr 103.7 +BTU/hr
5. Technical Specications
13
Sleep 0.546 BTU/hr 0.546 BTU/hr 0.683 BTU/hr
Off 0.512 BTU/hr 0.546 BTU/hr 0.614 BTU/hr
Power LED indicator On mode: White, Standby/Sleep mode: White (blinking)
Power Supply Build-in, 100-240VAC, 50/60Hz
Dimension
Product with stand (WxHxD) 642 x 528 x 244 mm
Product without stand
(WxHxD)
642 x 391 x 65 mm
Weight
Product with stand 7.79 kg
Product without stand 5.40 kg
Product with packaging 9.79 kg
Operating Condition
Temperature range (operation) 0°C to 40 °C
Temperature range (Non-
operation)
-20°C to 60°C
Relative humidity 20% to 80%
Altitude Operation: + 12,000 ft ( 3,658 m)
Non-operation: + 40,000 ft ( 12,192 m)
Environmental
ROHS YES
EPEAT Gold (www.epeat.net)
Packaging 100% recyclable
Specific Substances PVC/BFR Free3 for User Accessible Parts (Excluding Cables and
Adaptors)
Compliance and standards
Regulatory Approvals CE Mark, FCC Class B, CU-EAC, SEMKO, TCO5.1, UL/cUL,TUV
Ergo, TUV/GS,BSMI
Cabinet
Color Black/Silver
Finish Texture
Note
1. EPEAT Gold or Silver is valid only where Philips registers the product.
Please visit www.epeat.net for registration status in your country.
2. This data is subject to change without notice.
Go to www.philips.com/support to download the latest version of leaflet.
3. This monitor is brominated flame retardant and polyvinyl chloride-free (PVC/BFR free) for all user
accessible parts (excluding cables and adaptors). Organobromine compounds in the form of flame
retardants must not be used in those portions equal to or greater than 0.09%(900ppm maximum
of Bromine) and organobromine compounds in the form of polyvinyl chloride or polyvinyl chloride
congeners must not be used in those portions equal to or greater than 0.1% (1000ppm maximum of
Chlorine).
5. Technical Specications
14
5.1 Resolution & Preset Modes
Maximum Resolution
1920 x 1080 at 60 Hz (analog input)
1920 x 1080 at 60 Hz (digital input)
Recommended Resolution
1920 x 1080 at 60 Hz (digital input)
H. freq (kHz) Resolution V. freq (Hz)
31.47 720x400 70.09
31.47 640x480 59.94
35.00 640x480 66.67
37.86 640x480 72.81
37.50 640x480 75.00
37.88 800x600 60.32
46.88 800x600 75.00
48.36 1024x768 60.00
60.02 1024x768 75.03
63.89 1280x1024 60.02
79.98 1280x1024 75.03
55.94 1440x900 59.89
70.64 1440x900 74.98
65.29 1680x1050 59.95
67.50 1920x1080 60.00
Note
Please notice that your display works best at
native resolution of 1920 X 1080@60Hz. For
best display quality,please follow this resolution
recommendation.
5. Technical Specications
15
6. Power Management
If you have VESA DPM compliance display card
or software installed in your PC, the monitor
can automatically reduce its power consumption
when not in use. If an input from a keyboard,
mouse or other input device is detected,
the monitor will 'wake up' automatically. The
following table shows the power consumption
and signaling of this automatic power saving
feature:
Power Management Definition
VESA Mode Video H-sync V-sync Power Used LED color
Active ON Ye s Yes < 27.3 W (typ.)
< 48.2W(max) White
Sleep OFF No No < 0.5 W (typ.) White
(blinking)
Switch Off OFF - - < 0.3 W (typ.) OFF
The following setup is used to measure power
consumption on this monitor.
• Native resolution: 1920 x 1080
• Contrast: 50%
• Brightness: 100%
• Color temperature: 6500k with full white
pattern
Note
This data is subject to change without notice.
6.Power Management
16
7. Regulatory Information
Lead-free Product
Lead free display promotes
environmentally sound recovery
and disposal of waste from electrical
and electronic equipment. Toxic
substances like Lead has been eliminated
and compliance with European community’s
stringent RoHs directive mandating restrictions
on hazardous substances in electrical and
electronic equipment have been adhered to
in order to make Philips monitors safe to use
throughout its life cycle.
Congratulations!
This display is designed for both you and the
planet.
TCO Development works for
sustainable IT - manufacture,
use and recycling of IT products
reflecting environmental, social and economic
responsibility.
TCO Certified is a third party verified program,
where every product model is tested by an
accredited impartial test laboratory. TCO
Certified represents one of the toughest
certifications for ICT products worldwide.
Some of the Usability features of TCO
Certified Displays:
• Visual Ergonomics for image quality
is tested to ensure top performance
and reduce sight and strain problems.
Important parameters are Resolution,
Luminance, Contrast, Reflection and Colour
characteristics
• Products are tested according to rigorous
safety standards at impartial laboratories
• Electric and magnetic fields emissions as
low as normal household background levels
• Workload ergonomics to ensure a good
physical environment
Some of the Environmental features of TCO
Certified Displays:
• Production facilities have an Environmental
Management System (EMAS or ISO 14001)
• Low energy consumption to minimize
climate impact
• Restrictions on Chlorinated and
Brominated flame retardants, plasticizers,
plastics and heavy metals such as cadmium,
mercury and lead (RoHS compliance)
• Both product and product packaging is
prepared for recycling
• The brand owner offers take-back options
Corporate Social Responsibility
• The brand owner demonstrates the
product is manufactured under working
practices that promote good labour
relations and working conditions.
The Criteria Document can be downloaded
from our web site. The criteria included in
this label have been developed by TCO
Development in co-operation with scientists,
experts, users as well as manufacturers all
over the world. Since the end of the 1980s
TCO has been involved in influencing the
development of IT equipment in a more user
and environmentally friendly direction. Our ICT
product labeling system began in 1992 and is
now requested by users and ICT-manufacturers
all over the world.
For displays with glossy bezels, the user should
consider the placement of the display as the
bezel may cause disturbing reflections from
surrounding light and bright surfaces.
For more information, please visit: www.
tcodevelopment.com
Technology for you and the planet
(Only for selective models)
User mode is used for TCO Certified
compliance.
7. Regulatory Information
17
EPEAT
(www.epeat.net)
“The EPEAT (Electronic Product
Environmental Assessment Tool)
program evaluates computer
desktops, laptops, and monitors
based on 51 environmental criteria developed
through an extensive stakeholder consensus
process supported by US EPA.
EPEAT system helps purchasers in the public
and private sectors evaluate, compare and
select desktop computers, notebooks and
monitors based on their environmental
attributes. EPEAT also provides a clear and
consistent set of performance criteria for the
design of products, and provides an opportunity
for manufacturers to secure market recognition
for efforts to reduce the environmental impact
of its products.”
Benefits of EPEAT
Reduce use of primary materials.
Reduce use of toxic materials.
Avoid the disposal of hazardous waste EPEAT’S
requirement that all registered products meet
ENERGY STAR’s energy efficiency specifications,
means that these products will consume less
energy throughout their life.
CE Declaration of Conformity
This product is in conformity with the following
standards:
• EN60950-1:2006 (Safety requirement of
Information Technology Equipment).
• EN55022:2006 (Radio Disturbance
requirement of Information Technology
Equipment).
• EN55024:1998+A1:2001+A2:2003
(Immunity requirement of Information
Technology Equipment).
• EN61000-3-2:2006 (Limits for Harmonic
Current Emission).
• EN61000-3-3:1995+A1:2001+A2:2005
(Limitation of Voltage Fluctuation and
Flicker) following provisions of directives
applicable.
• EN50581:2012 (Technical documentation
for the assessment of electrical and
electronic products with respect to the
restriction of hazardous substances).
• EN50564:2011 (Electrical and electronic
household and office equipment —
Measurement of low power consumption).
• 2006/95/EC (Low Voltage Directive).
• 2004/108/EC (EMC Directive).
• 2009/125/EC (EuP Directive, EC No.
1275/2008 mplementing Directive
for Standby and Off mode power
consumption) and is produced by a
manufacturing organization on ISO9000
level.
• 2011/65/EU (RoHS Directive)
The product also comply with the following
standards:
• ISO9241-307:2008 (Ergonomic
requirement, Analysis and compliance test
methods for electronic visual displays).
• GS EK1-2000:2013 (GS mark requirement).
7. Regulatory Information
18
• prEN50279:1998 (Low Frequency Electric
and Magnetic fields for Visual Display).
• MPR-II (MPR:1990:8/1990:10 Low
Frequency Electric and Magnetic fields).
• TCO CERTIFIED (Requirement for
Environment Labeling of Ergonomics,
Energy, Ecology and Emission, TCO:
Swedish Confederation of Professional
Employees) for TCO versions.
Energy Star Declaration
(www.energystar.gov)
As an ENERGY STAR® Partner, we
have determined that this product
meets the ENERGY STAR®
guidelines for energy efficiency.
Note
We recommend you switch off the monitor
when it is not in use for a long time.
Federal Communications Commission (FCC)
Notice (U.S. Only)
This equipment has been tested and found
to comply with the limits for a Class B
digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates, uses
and can radiate radio frequency energy
and, if not installed and used in accordance
with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct
the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority
to operate the equipment.
Use only RF shielded cable that was supplied
with the monitor when connecting this monitor
to a computer device.
To prevent damage which may result in fire or
shock hazard, do not expose this appliance to
rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS
ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.
FCC Declaration of Conformity
Declaration of Conformity for Products Marked
with FCC Logo.
United States Only
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
Commission Federale de la Communication
(FCC Declaration)
Cet équipement a été testé et déclaré
conforme auxlimites des appareils
numériques de class B,aux termes de
l'article 15 Des règles de la FCC. Ces
limites sont conçues de façon à fourir
une protection raisonnable contre les
interférences nuisibles dans le cadre d'une
7. Regulatory Information
19
installation résidentielle.
CET appareil produit, utilise et peut
émettre des hyperfréquences qui, si
l'appareil n'est pas installé et utilisé selon
les consignes données, peuvent causer des
interférences nuisibles aux communications
radio.
Cependant, rien ne peut garantir l'absence
d'interférences dans le cadre d'une
installation particulière. Si cet appareil est
la cause d'interférences nuisibles pour
la réception des signaux de radio ou de
télévision, ce qui peut être décelé en
fermant l'équipement, puis en le remettant
en fonction, l'utilisateur pourrait essayer de
corriger la situation en prenant les mesures
suivantes:
• Réorienter ou déplacer l'antenne de
réception.
• Augmenter la distance entre l'équipement
et le récepteur.
• Brancher l'équipement sur un autre circuit
que celui utilisé par le récepteur.
• Demander l'aide du marchand ou d'un
technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu
l'approbation des services compétents
en matière de conformité est susceptible
d'interdire à l'utilisateur l'usage du présent
équipement.
N'utiliser que des câbles RF armés pour
les connections avec des ordinateurs ou
périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.
EN 55022 Compliance (Czech Republic Only)
Polish Center for Testing and Certification
Notice
The equipment should draw power from a
socket with an attached protection circuit (a
three-prong socket). All equipment that works
together (computer, monitor, printer, and so on)
should have the same power supply source.
The phasing conductor of the room's electrical
installation should have a reserve short-circuit
protection device in the form of a fuse with a
nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the
power supply cable must be removed from the
power supply socket, which should be located
near the equipment and easily accessible.
A protection mark "B" confirms that the
equipment is in compliance with the protection
usage requirements of standards PN-93/T-42107
and PN-89/E-06251.
7. Regulatory Information
20
North Europe (Nordic Countries) Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR
DU STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT
NETLEDNINGENS STIK OG STIKKONTAKT
ER NEMT TILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO
VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ
DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
BSMI Notice (Taiwan Only)
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht
den in der "Verordnung über den Schutz vor
Schäden durch Röntgenstrahlen" festgelegten
Vorschriften.
Auf der Rückwand des Gerätes befindet sich
ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da die Vorschriften
über die Bauart von Störstrahlern nach Anlage
III¤5Abs.4derRöntgenverordnungerfülltsind.
Damit Ihr Monitor immer den in der Zulassung
geforderten Werten entspricht, ist darauf zu
achten, daß.
1. Reparaturen nur durch Fachpersonal
durchgeführt werden.
2. Nur original-Ersatzteile verwendet werden.
3. Bei Ersatz der Bildröhre nur eine
bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen,
die Grundfarben Blau und Rot nicht auf
dunklem Untergrund zu verwenden (schlechte
Lesbarkeit und erhöhte Augenbelastung bei zu
geringem Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel
nach DIN 45 635 beträgt 70dB (A) oder
weniger.
ACHTUNG: BEIM AUFSTELLEN
DIESES GERÄTES DARAUF
ACHTEN, DAß NETZSTECKER UND
NETZKABELANSCHLUß LEICHT
ZUGÄNGLICH SIND.
7. Regulatory Information
21
China RoHS
The People's Republic of China released a
regulation called "Management Methods for
Controlling Pollution by Electronic Information
Products" or commonly referred to as China
RoHS. All products including CRT and Monitor
which are produced and sold for China market
have to meet China RoHS request.
环保使用期限
此标识指期限(十年),电子信息产品中含有
的有毒有害物质或元素在正常使用的条件
下不会发生外泄或突变, 电子信息产品用户
使用该电子信息产品不会对环境造成严重
污染或对其人身、 财产造成严重损害的期
限．
《废弃电器电子产品回收处理管理条例》提示性
说明
为了更好地关爱及保护地球，当用户不再需要此
产品或产品寿命终止时，请遵守国家废弃电器电
子产品回收处理相关法律法规，将其交给当地具
有国家认可的回收处理资质的厂商进行回收处
理。
7. Regulatory Information
22
8. Customer care and
warranty
8.1 Philips’ Flat Panel Monitors Pixel
Defect Policy
Philips strives to deliver the highest quality
products. We use some of the industry's most
advanced manufacturing processes and practice
stringent quality control. However, pixel or
sub pixel defects on the TFT Monitor panels
used in flat panel monitors are sometimes
unavoidable. No manufacturer can guarantee
that all panels will be free from pixel defects,
but Philips guarantees that any monitor with an
unacceptable number of defects will be repaired
or replaced under warranty. This notice explains
the different types of pixel defects and defines
acceptable defect levels for each type. In order
to qualify for repair or replacement under
warranty, the number of pixel defects on a TFT
Monitor panel must exceed these acceptable
levels. For example, no more than 0.0004% of
the sub pixels on a monitor may be defective.
Furthermore, Philips sets even higher quality
standards for certain types or combinations
of pixel defects that are more noticeable than
others. This policy is valid worldwide.
Pixels and Sub pixels
A pixel, or picture element, is composed of
three sub pixels in the primary colors of red,
green and blue. Many pixels together form an
image. When all sub pixels of a pixel are lit, the
three colored sub pixels together appear as a
single white pixel. When all are dark, the three
colored sub pixels together appear as a single
black pixel. Other combinations of lit and dark
sub pixels appear as single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen
in different ways. There are two categories of
pixel defects and several types of sub pixel
defects within each category.
Bright Dot Defects
Bright dot defects appear as pixels or sub pixels
that are always lit or 'on'. That is, a bright dot is
a sub-pixel that stands out on the screen when
the monitor displays a dark pattern. There are
the types of bright dot defects.
One lit red, green or blue sub pixel.
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
- Green + Blue = Cyan (Light Blue)
Three adjacent lit sub pixels (one white pixel).
8. Customer care and warranty
23
Note
A red or blue bright dot must be more than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels
that are always dark or 'off'. That is, a dark dot is
a sub-pixel that stands out on the screen when
the monitor displays a light pattern. These are
the types of black dot defects.
Proximity of Pixel Defects
Because pixel and sub pixels defects of the
same type that are near to one another may be
more noticeable, Philips also specifies tolerances
for the proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement
due to pixel defects during the warranty period,
a TFT Monitor panel in a Philips flat panel
monitor must have pixel or sub pixel defects
exceeding the tolerances listed in the following
tables.
8. Customer care and warranty
BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3
BLACK DOT DEFECTS ACCEPTABLE LEVEL
1 dark subpixel 5 or fewer
2 adjacent dark subpixels 2 or fewer
3 adjacent dark subpixels 0
Distance between two black dot defects* >15mm
Total black dot defects of all types 5 or fewer
TOTAL DOT DEFECTS ACCEPTABLE LEVEL
Total bright or black dot defects of all types 5 or fewer
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
2. This monitor is ISO9241-307 compliant (ISO9241-307: Ergonomic requirement,analysis and
compliance test methods for electronic visual displays)
24
8. Customer care and warranty
8.2 Customer Care & Warranty
For warranty coverage information and additional support requirement valid for your region, please visit
www.philips.com/support website for details. You may also contact your local Philips Customer Care
Center number listed below.
Contact Information for WESTERN EUROPE region:
Country CSP Hotline Number Price Opening hours
Austria RTS +430810000206 €0.07 MontoFri:9am-6pm
Belgium Ecare +32078250851 €0.06 MontoFri:9am-6pm
Cyprus Alman 80092256 Freeofcharge MontoFri:9am-6pm
Denmark Infocare +4535258761 Localcalltariff MontoFri:9am-6pm
Finland Infocare +3580922901908 Localcalltariff MontoFri:9am-6pm
France Mainteq +330821611658 €0.09 MontoFri:9am-6pm
Germany RTS +4901803386853 €0.09 MontoFri:9am-6pm
Greece Alman +300080031221223 Freeofcharge MontoFri:9am-6pm
Ireland Celestica +353016011161 Localcalltariff MontoFri:8am-5pm
Italy AnovoItaly +39840320041€0.08 €0.08 MontoFri:9am-6pm
Luxembourg Ecare +35226843000 Localcalltariff MontoFri:9am-6pm
Netherlands Ecare +3109000400063 €0.10 MontoFri:9am-6pm
Norway Infocare +4722708250 Localcalltariff MontoFri:9am-6pm
Poland MSI +480223491505 Localcalltariff MontoFri:9am-6pm
Portugal Mainteq 800780902 Freeofcharge MontoFri:8am-5pm
Spain Mainteq +34902888785 €0.10 MontoFri:9am-6pm
Sweden Infocare +46086320016 Localcalltariff MontoFri:9am-6pm
Switzerland ANOVOCH +410223102116 Localcalltariff MontoFri:9am-6pm
UnitedKingdom Celestica +4402079490069 Localcalltariff MontoFri:8am-5pm
25
Contact Information for CENTRAL AND EASTERN EUROPE region:
Country Call center CSP Consumer care number
Belarus N/A IBA +375172173386
+375172173389
Bulgaria N/A LANService +35929602360
Croatia N/A MRServiceLtd +385(01)6401111
CzechRep. N/A Asupport 420272188300
Estonia N/A FUJITSU +3726519900(General)
+3726519972(workshop)
Georgia N/A Esabi +995322913471
Hungary N/A ProService +3618148080(General)
+3618148565(ForAOC&Philipsonly)
Kazakhstan N/A ClassicServiceI.I.c. +77273097515
Latvia N/A ServiceNetLV +37167460399
+37127260399
Lithuania N/A UABServicenet +37037400160(general)
+3707400088(forPhilips)
Macedonia N/A AMC +38923125097
Moldova N/A Comel +37322224035
Romania N/A Skin +40212101969
Russia N/A CPS +7(495)6456746
Serbia&Montenegro N/A KimTecd.o.o. +381112070684
Slovakia N/A DatalanService +421249207155
Slovenia N/A PCH.and +38615300824
therepublicofBelarus N/A ServiceBy +375172840203
Turkey N/A Tecpro +902124444832
Ukraine N/A Topaz +380445256495
N/A Comel +3805627444225
Contact Information for LATIN AMERICA region:
Country Call center Consumer care number
Brazil Vermont 0800-7254101
Argentina 08003330856
8. Customer care and warranty
26
Contact Information for China:
Country Call center Consumer care number
China PCCWLimited 4008800008
Contact Information for NORTH AMERICA :
Country Call center Consumer care number
U.S.A. EPI - e-center (877) 835-1838
Canada EPI - e-center (800)479-6696
Contact Information for APMEA region:
Country ASP Consumer care number Opening hours
Australia AGOSNETWORK
PTYLTD 1300360386 Mon.~Fri.9:00am-5:30pm
NewZealand VisualGroupLtd. 0800657447 Mon.~Fri.8:30am-5:30pm
HongKong
Macau
Company:SmartPixels
TechnologyLtd.
HongKong:
Tel:+85226199639
Macau:
Tel:(853)-0800-987
Mon.~Fri.9:00am-6:00pm
Sat.9:00am-1:00pm
India REDINGTONINDIA
LTD
Tel:18004256396
SMS:PHILIPSto56677 Mon.~Fri.9:00am-5:30pm
Indonesia
PT.CORMIC
SERVISINDO
PERKASA
+62-21-4080-9086
(CustomerHotline)
+62-8888-01-9086
(CustomerHotline)
Mon.~Thu.08:30-12:00;13:00-
17:30
Fri.08:30-11:30;13:00-17:30"
Korea AlphascanDisplays,Inc 1661-5003 Mon.~Fri.9:00am-5:30pm
Sat.9:00am-1:00pm
Malaysia R-LogicSdnBhd +60351023336 Mon.~Fri.8:15am-5:00pm
Sat.8:30am-12:30am
Pakistan TVONICSPakistan +92-213-6030100 Sun.~Thu.10:00am-6:00pm
Singapore
PhilipsSingaporePte
Ltd(PhilipsConsumer
CareCenter)
(65)68823966 Mon.~Fri.9:00am-6:00pm
Sat.9:00am-1:00pm
Taiwan FETEC.CO 0800-231-099 Mon.~Fri.09:00-18:00
Thailand AxisComputerSystem
Co.,Ltd. (662)934-5498 Mon.~Fri.08:30am~05:30pm
SouthAfrica ComputerRepair
Technologies 0112623586 Mon.~Fri.08:00am~05:00pm
Israel EastronicsLTD 1-800-567000 Sun.~Thu.08:00-18:00
27
8. Customer care and warranty
Vietnam
FPTServiceInformatic
CompanyLtd.-HoChi
MinhCityBranch
+84838248007
HoChiMinhCity
+845113.562666
DanangCity
+845113.562666
CanthoProvince
Mon.~Fri.8:00-12:00,13:30-17:30
Sat.8:00-12:00
Philippines EAGlobalSupply
ChainSolutions,Inc. (02)655-7777;6359456 Mon.~Fri.8:30am~5:30pm
Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan
Firebirdservicecentre +97148837911 Sun.~Thu.09:00-18:00
Uzbekistan SonikoPlusPrivate
EnterpriseLtd +998712784650 Mon.~Fri.09:00-18:00
Turkmenistan TechnostarService
Centre +(99312)460733,460957 Mon.~Fri.09:00-18:00
Japan フィリップスモニター
・サポートセンター 0120-060-530 Mon.~Fri.10:00-17:00
28
9. Troubleshooting & FAQs
9.1 Troubleshooting
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact
Philips customer service representative.
Common Problems
No Picture (Power LED not lit.)
• Make sure the power cord is plugged into
the power outlet and into the back of the
monitor.
• First, ensure that the power button on the
front of the monitor is in the OFF position,
then press it to the ON position.
No Picture (Power LED is White.)
• Make sure the computer is turned on.
• Make sure the signal cable is properly
connected to your computer.
• Make sure the monitor cable has no bent
pins on the connect side. If yes, repair or
replace the cable.
• The Energy Saving feature may be activated.
Screen says
Attention
Check cable connection
• Make sure the monitor cable is properly
connected to your computer. (Also refer to
the Quick Start Guide).
• Check to see if the monitor cable has bent
pins.
• Make sure the computer is turned on.
AUTO button doesn't function.
• The auto function is applicable only in
VGA-Analog mode. If the result is not
satisfactory, you can do manual adjustments
via the OSD menu.
Note
The Auto Function is not applicable in DVI-
Digital mode as it is not necessary.
Visible signs of smoke or sparks.
• Do not perform any troubleshooting steps.
• Disconnect the monitor from mains power
source immediately for safety.
• Contact with Philips customer service
representative immediately.
Imaging Problems
Image is not centered.
• Adjust the image position using the “Auto”
function in OSD Main Controls.
• Adjust the image position using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image vibrates on the screen.
• Check that the signal cable is properly
securely connected to the graphics board
or PC.
Vertical flicker appears.
• Adjust the image using the “Auto” function
in OSD Main Controls.
• Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
9. Troubleshooting & FAQs
29
Horizontal flicker appears.
• Adjust the image using the “Auto” function
in OSD Main Controls.
• Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image appears blurred, indistinct or too dark.
• Adjust the contrast and brightness on
On-Screen Display.
An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.
• Uninterrupted display of still or static
images over an extended period may cause
"burn in", also known as "after-imaging "
or "ghost imaging", on your screen. "Burn-
in", "after-imaging", or "ghost imaging" is a
well-known phenomenon in Monitor panel
technology. In most cases, the "burned in"
or "after-imaging" or "ghost imaging" will
disappear gradually over a period of time
after the power has been switched off.
• Always activate a moving screen saver
program when you leave your monitor
unattended.
• Always activate a periodic screen refresh
application if your Monitor will display
unchanging static content.
• Severe “burn-in” or “after-image” or “ghost
image” symptoms will not disappear and
cannot be repaired. The damage mentioned
above is not covered under your warranty.
Image appears distorted. Text is fuzzy or
blurred.
• Set the PC’s display resolution to the same
mode as monitor’s recommended screen
native resolution.
Green, red, blue, dark, and white dots appears
on the screen.
• The remaining dots are normal
characteristic of the liquid crystal used in
today’s technology, Please refer the pixel
policy for more detail.
9. Troubleshooting & FAQs
30
9.2 General FAQs
Q1: When I install my monitor what should
I do if the screen shows 'Cannot
display this video mode'?
Ans.: Recommended resolution for this
monitor: 1920 x 1080 @60Hz.
• Unplug all cables, then connect your PC to
the monitor that you used previously.
• In the Windows Start Menu, select Settings/
Control Panel. In the Control Panel
Window, select the Display icon. Inside the
Display Control Panel, select the 'Settings'
tab. Under the setting tab, in box labeled
'desktop area', move the sidebar to 1920 x
1080 pixels.
• Open 'Advanced Properties' and set the
Refresh Rate to 60Hz, then click OK.
• Restart your computer and repeat step 2
and 3 to verify that your PC is set at 1920
x 1080 @60Hz.
• Shut down your computer, disconnect your
old monitor and reconnect your Philips
Monitor.
• Turn on your monitor and then turn on
your PC.
Q2: What is the recommended refresh
rate for Monitor?
Ans.: Recommended refresh rate in Monitors
is 60Hz, In case of any disturbance on
screen, you can set it up to 75Hz to see
if that removes the disturbance.
Q3: What are the .inf and .icm files on the
CD-ROM? How do I install the drivers
(.inf and .icm)?
Ans.: These are the driver files for your
monitor. Follow the instructions in your
user manual to install the drivers. Your
computer may ask you for monitor
drivers (.inf and .icm files) or a driver
disk when you first install your monitor.
Follow the instructions to insert the (
companion CD-ROM) included in this
package. Monitor drivers (.inf and .icm
files) will be installed automatically.
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver and
monitor together determine the
available resolutions. You can select the
desired resolution under Windows®
Control Panel with the "Display
properties".
Q5: What if I get lost when I am making
monitor adjustments via OSD?
Ans.: Simply press the OK button, then select
'Reset' to recall all of the original factory
settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended that
the panel surface is not subjected to
excessive shocks and is protected from
sharp or blunt objects. When handling
the monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may affect your
warranty conditions.
Q7: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft
cloth. For extensive cleaning, please use
isopropyl alcohol. Do not use other
solvents such as ethyl alcohol, ethanol,
acetone, hexane, etc.
Q8: Can I change the color setting of my
monitor?
Ans.: Yes, you can change your color setting
through OSD control as the following
procedures:
• Press "OK" to show the OSD (On
Screen Display) menu
• Press "Down Arrow" to select the
option "Color" then press "OK" to
enter color setting, there are three
settings as below.
9. Troubleshooting & FAQs
31
1. Color Temperature; The six settings are
5000K, 6500K, 7500K, 8200K, 9300K and
11500K. With settings in the 5000K range
the panel appears ‘warm,' with a red-white
color tone, while a 11500K temperature
yields ‘cool, blue-white toning."
2. sRGB; this is a standard setting for ensuring
correct exchange of colors between
different device (e.g. digital cameras,
monitors, printers, scanners, etc)
3. User Define; the user can choose his/her
preference color setting by adjusting red,
green blue color.
Note:
A measurement of the color of light radiated
by an object while it is being heated. This
measurement is expressed in terms of
absolute scale, (degrees Kelvin). Lower Kevin
temperatures such as 2004K are red; higher
temperatures such as 9300K are blue. Neutral
temperature is white, at 6504K.
Q9: Can I connect my Monitor to any PC,
workstation or Mac?
Ans.: Yes. All Philips Monitors are fully
compatible with standard PCs, Macs
and workstations. You may need a cable
adapter to connect the monitor to
your Mac system. Please contact your
Philips sales representative for more
information.
Q10: Are Philips Monitors Plug-and- Play?
Ans.: Yes, the monitors are Plug-and-Play
compatible with Windows 7/Vista/XP/
NT, Mac OSX, Linux
Q11: What is Image Sticking, or Image Burn-
in, or After Image, or Ghost Image in
Monitor panels?
Ans.: Uninterrupted display of still or static
images over an extended period
may cause "burn in", also known as
"after-imaging" or "ghost imaging",
on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a well-
known phenomenon in Monitor panel
technology. In most cases, the "burned
in" or "atter-imaging" or "ghost imaging"
will disappear gradually over a period of
time after the power has been switched
off.
Always activate a moving screen saver
program when you leave your monitor
unattended.
Always activate a periodic screen
refresh application if your Monitor will
display unchanging static content.
Warning
Severe"burn-in" or "after-image" or "ghost image"
symptoms will not disappear and cannot be
repaired. The damage mentioned above is not
covered under your warranty.
Q12: Why is my Display not showing
sharp text, and is displaying jagged
characters?
Ans.: Your Monitor works best at its native
resolution of 1920 x 1080 @60Hz. For
best display please use this resolution.
9. Troubleshooting & FAQs
32
2012 © Koninklijke Philips N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips N.V. and are used under license from
Koninklijke Philips N.V.
Specifications are subject to change without notice.
Version: M3273PLE2T