Table of Contents
Philips DS3800W/10 User Manual
Displayed below is the user manual for DS3800W/10 by Philips which is a product in the Loudspeakers category. This manual has pages.
Related Manuals
DS3800W/10
Register your product and get support at
www.philips.com/welcome
EN User manual
3
English
EN
Contents
1 Important 4
Safety 4
Notice 5
2 Your Entertainment System 7
Introduction 7
What’s in the box 7
What else you need 7
Overview of the main unit 8
Get started to use AirPlay 9
3 Prepare 10
Connect power 10
Turn DS3800W on 10
4 Connect to your home Wi-Fi network
for AirPlay 11
Scenario 1: Connect to a WPS router 11
Scenario 2: Connect to a non-WPS router 12
5 Play 18
Stream audio from your iTunes music
library to DS3800W 18
Control play 19
Use advanced sound settings 19
Play/charge your iPod/iPhone/iPad through
USB socket 20
Play from an external device 20
22
22
22
7 Product information 24
24
8 Troubleshooting 25
4
i Do not expose the product to dripping /
splashing water, rain or high humidity.
j Keep this product away from direct
k Do not install near any heat sources
such as radiators, heat registers, stoves,
or other electrical equipment (including
l Do not place any other electrical
equipment on the product.
m Do not place any sources of danger
on the product (e.g. objects containing
n This product may include batteries. Please
refer to safety and disposal instructions
for batteries in this user manual.
o Where the mains plug or an appliance
coupler is used as the disconnect device,
the disconnect device shall remain readily
operable.
Warning
Never remove the casing of this apparatus.
Never lubricate any part of this apparatus.
Never place this apparatus on other electrical
equipment.
Keep this apparatus away from direct sunlight, naked
Ensure that you always have easy access to the power
cord, plug or adaptor to disconnect this apparatus from
the power.
a
b
1 Important
Safety
Information for Europe:
Know these safety symbols
The ‘exclamation mark’ calls attention to
features for which you should carefully read the
supplied literature to prevent operating and
maintenance problems.
The ‘lightening bolt’ symbol indicates uninsulated
components within the product that can cause
an electric shock.
not expose the product to rain or moisture and
as vases, on the product.
a Read these instructions.
b Keep these instructions.
c Heed all warnings.
d Follow all instructions.
e Do not use this product near water.
f Clean only with dry cloth.
g Do not block any ventilation openings.
Install in accordance with the
manufacturer’s instructions.
h Do not remove the casing of this product.
EN
5
English
The device can be operated in the EU without
restrictions indoor, but cannot be operated
outdoors in France in the whole of the band
until further notice
This product complies with the requirement of
the 1999/5/EC directive.
manufacturer may void user’s authority to
operate this product.
Your product is designed and manufactured
with high quality materials and components,
which can be recycled and reused.
When this crossed-out wheeled bin symbol is
attached to a product it means that the product
is covered by the European Directive 2002/96/
EC.
Please inform yourself about the local separate
collection system for electrical and electronic
products.
Please act according to your local rules and
do not dispose of your old products with your
normal household waste. Correct disposal of
your old product helps to prevent potential
negative consequences for the environment and
human health.
Your product contains batteries covered by
the European Directive 2006/66/EC, which
cannot be disposed with normal household
waste.Please inform yourself about the local
rules on separate collection of batteries
because correct disposal helps to prevent
negative consequences for the environmental
and human health.
Warning
pipe (1) or your hands into the aluminum ring (2).
Risk of overheating! Never install this apparatus
at least four inches around this apparatus for
ventilation. Ensure curtains or other objects
never cover the ventilation slots on this
apparatus.
Mains fuse
This information applies only to products with a
UK mains plug.
plug. If you replace the fuse, use one with:
the ratings shown on the plug,
a BS 1362 approval, and
the ASTA approval mark.
Contact your dealer if you are not sure about
what type of fuse to use.
Caution: To conform with the EMC directive
(2004/108/EC), do not detach the plug from
the power cord.
Notice
This product complies with the radio
interference requirements of the European
Community.
EN
6
standards. Please note that the use of this
accessory with iPod, iPhone, or iPad may affect
wireless performance.
AirPlay, iPod, and iPhone are trademarks of
Apple Inc., registered in the U.S. and other
countries. iPad is a trademark of Apple Inc.
Class II equipment symbol:
CLASS II apparatus with double insulation, and
no protective earth provided.
Note
The type plate is located on the bottom of the
apparatus.
Information about the use of batteries:
Caution
Do not mix new and used batteries. Do not mix
different brands of batteries. Observe correct polarity.
Remove batteries from products that are not in use for
a longer period of time. Store batteries in a dry place.
Risk of injury: Wear gloves when handling leaking
batteries. Keep batteries out of reach of children and
pets.
Risk of explosion: Do not short circuit batteries. Do
not expose batteries to excessive heat. Do not throw
batteries. Do not recharge non-rechargeable batteries.
Environmental information
All unnecessary packaging has been omitted.
We have tried to make the packaging easy to
separate into three materials: cardboard (box),
polystyrene foam (buffer) and polyethylene
(bags, protective foam sheet.)
Your system consists of materials which can
be recycled and reused if disassembled by
local regulations regarding the disposal of
packaging materials, exhausted batteries and old
equipment.
“Made for iPod,” “Made for iPhone,” and “Made
for iPad” mean that an electronic accessory
iPod, iPhone, or iPad, respectively, and has
Apple performance standards. Apple is not
responsible for the operation of this device
or its compliance with safety and regulatory
EN
7
English
With DS3800W, you can also:
charge your iPod/iPhone/iPad through
the USB socket with an Apple USB
cable (not supplied).
play your iTunes music library on your
iPod/iPhone/iPad through the USB
socket directly while charging.
play music from other audio devices
through the MP3-LINK socket.
What’s in the box
Check and identify the contents of your package:
Main unit (with a built-in Wi-Fi module)
1 x AC power adapter
1 x MP3 link cable
User manual (in CD-ROM)
Quick start guide
What else you need
To stream audio wirelessly by AirPlay, you need:
A host for your iTunes music library,
for example, an iPod touch/iPhone/
iPad installed with iOS 4.3 (or later)
or a Wi-Fi enabled PC/Mac installed
with iTunes 10 (or later)
Your DS3800W should be connected to the
same local network as your iTunes host device
through the Wi-Fi router.
List of compatible iTunes host devices
for AirPlay
In terms of AirPlay, DS3800W is compatible with:
a Wi-Fi enabled PC/Mac installed with
iTunes 10 (or later); and
the following iPod/iPhone/iPad models
installed with iOS 4.3 (or later):
iPad 2
iPad
iPhone 4
iPhone 3GS
iPod touch (2nd, 3rd, and 4th
generation)
2 Your
Entertainment
System
Congratulations on your purchase, and
support that Philips offers, register your product
at www.philips.com/welcome.
If you contact Philips, you will be asked for the
model and serial number of this apparatus. The
model number and serial number are on the
bottom of the apparatus. Write the numbers
here:
Model No. __________________________
Serial No. ___________________________
Introduction
Apple AirPlay technology enables you to play
your iTunes music library, hosted on a Mac, PC,
iPhone, iPod touch, or iPad on any AirPlay-
enabled device (for example, your DS3800W)
connected to the Wi-Fi network.
With an AirPlay-enabled device (for example,
your DS3800W), you can:
stream audio from your iTunes music
library to any room in your house
choose which AirPlay-enabled devices
you want to play music on (if you
have more than one such devices in
your house)
stream audio to multiple AirPlay-
enabled devices at the same time
(from the iTunes music library on your
PC/Mac only)
Tip
Please visit www.philips.com/welcome for information
about more Philips AirPlay-enabled devices.
EN
8
f WI-FI SETUP button/indicator
Connect the unit to a Wi-Fi network.
Show the Wi-Fi connection status of
the unit.
g MP3-LINK
Connect an external audio player
through the supplied MP3 link cable.
h USB
Connect an iPod/iPhone/iPad through
an Apple USB cable (not supplied).
Overview of the main unit
a Power indicator
b
Turn the unit on/off.
c
Start or pause play.
d +/-
Adjust volume.
(Press and hold both buttons) reset
the unit.
e DC IN
Connect the power adaptor.
abcd
f
g
h
e
EN
9
English
Get started to use AirPlay
To get started with AirPlay, you need to:
1 Upgrade your iPod touch/iPhone/iPad to
the latest iOS version (iOS 4.3 or later).
Or install the latest version of iTunes
(iTunes 10 or later) on your PC/Mac.
2 Connect power to DS3800W, then turn it
on (see ‘Prepare’ on page 10).
3 Connect DS3800W to your existing home
Wi-Fi network (see ‘Connect to your home
Wi-Fi network for AirPlay’ on page 11).
4 Make sure that your iPod touch/iPhone/
iPad or PC/Mac are also connected to the
same Wi-Fi network.
EN
10
Turn DS3800W on
1 Press on the top to turn the unit on.
2 Wait for successful boot-up of the unit.
»The boot-up takes about 35 seconds.
»During boot-up, the Wi-Fi SETUP
indicator on the back of the unit blinks
green quickly.
»After boot-up, if no Wi-Fi connection
has been set up for DS3800W, the
Wi-Fi SETUP indicator starts to blink
green slowly.
To turn the unit off, press again.
3 Prepare
Always follow the instructions in this chapter in
sequence.
Connect power
Caution
Risk of product damage! Make sure that the power
supply voltage matches the voltage printed on the
bottom of the unit.
Risk of electric shock! When you unplug the AC
adaptor, always pull the plug from the socket. Never
pull the cord.
Before you connect the AC adaptor, make sure that you
have completed all the other connections.
Connect the AC power cord to
the DC IN socket on the back of the
unit.
the wall power socket.
EN
11
English
Before connection of DS3800W to you home
Wi-Fi network, check the points below.
1 Make sure that your Wi-Fi router is
powered on and working properly.
2 Make sure that DS3800W has been
powered on and booted up successfully
(see ‘Turn DS3800W on’ on page 10).
3 Identify the type of your Wi-Fi router (see
the user manual of your Wi-Fi router for
details).
Scenario 1: Connect to a
WPS router
Note
Before you press any button on DS3800W, make sure
that DS3800W has been booted up successfully (see
‘Turn DS3800W on’ on page 10).
1 Press the WPS button on your home Wi-Fi
router.
WPS
4 Connect to
your home Wi-
Fi network for
AirPlay
To connect DS3800W to your existing home
Wi-Fi network, you need to apply your home
Wi-Fi settings to DS3800W.
You can do this in two ways (depending on
which type of Wi-Fi router you use):
Automatically - if your Wi-Fi router is
WPS (Wi-Fi Protected Setup)-enabled
and supports PBC (Push Button
Connection) (see ‘Scenario 1: Connect
to a WPS router’ on page 11)
Manually - if your Wi-Fi router does
not support WPS (see ‘Scenario 2:
Connect to a non-WPS router’ on
page 12)
Once connected successfully, DS3800W will
remember your home Wi-Fi settings. Then
you can enjoy AirPlay whenever DS3800W is
powered on and connected to your home Wi-
Fi network automatically.
EN
12
Scenario 2: Connect to a
non-WPS router
Note
You can also follow the procedures below to connect
DS3800W to a WPS router manually.
To connect DS3800W to a Wi-Fi router
manually, you need access to DS3800W’s
its internal Wi-Fi settings. To do so, you need a
Wi-Fi enabled device with an Internet browser
for temporary Wi-Fi connection to DS3800W.
The Wi-Fi enabled device can be an iPod touch/
iPhone/iPad or a Wi-Fi enabled PC/Mac.
Follow the sequence below for connection of
DS3800W to a non-WPS Wi-Fi router.
1 Collect settings of your home Wi-Fi router
and write down on paper for use during
DS3800W Wi-Fi setup (see ‘Collect
settings of your home Wi-Fi router’ on
page 13).
2 Switch DS3800W to Assisted Wi-Fi Setup
mode (see ‘Switch DS3800W to Assisted
Wi-Fi Setup mode’ on page 13).
»A new Wi-Fi network created by
DS3800W will appear, with the
network name (SSID) of Philips Fidelio
AirPlay.
3 Connect your Wi-Fi enabled device to the
created new Wi-Fi network temporarily
(see ‘Connect your Wi-Fi enabled device to
the newly created Wi-Fi network’ on page
14).
4 Open the built-in web page of DS3800W
with the Internet Browser of your Wi-Fi
enabled device (see ‘Open the built-in web
page of DS3800W’ on page 15).
5 Change the internal Wi-Fi settings of
DS3800W based on the settings you
wrote on paper at step 1 (see ‘Change the
internal Wi-Fi settings of DS3800W’ on
page 16).
2 Shortly after step 1, press Wi-Fi SETUP on
the back of DS3800W.
»The Wi-Fi SETUP indicator blinks red,
yellow and green alternately.
»Within 2 minutes, the WI-FI SETUP
indicator stops blinking and stays green,
and the unit beeps.
»DS3800W is connected to your home
Wi-Fi network successfully.
Tip
For some Wi-Fi routers, you may need to hold the
WPS button for Wi-Fi connection or enable the WPS
If the Wi-Fi SETUP indicator on DS3800W blinks
yellow, it means that the Wi-Fi connection has failed.
Please wait for 2 minutes and try again. If the problem
remains, try to set up the Wi-Fi connection manually
(see ‘Scenario 2: Connect to a non-WPS router’ on
page 12).
If the Wi-Fi connection fails again, press and hold both
the + and - buttons on the top of DS3800W to reset
it, and then try again.
EN
13
English
Press and hold Wi-Fi SETUP on the back
of DS3800W for more than 5 seconds.
»The Wi-Fi SETUP indicator blinks
green and yellow alternately.
»A new Wi-Fi network created by
DS3800W will appear, with the network
name (SSID) of Philips Fidelio AirPlay.
»It may take up to 45 seconds for
successful creation of this new Wi-Fi
network.
Note
the new Wi-Fi network created by DS3800W will
disappear.
If you fail to enter Assisted Wi-Fi Setup mode, power
off DS3800W and power on it, then try again after
successful boot-up.
Make sure that there are no other Philips AirPlay-
enabled devices in Assisted Wi-Fi Setup mode at the
same time. Multiple Wi-Fi networks created this way
may interfere with each other.
6 Restore your Wi-Fi enabled device back
to your existing home Wi-Fi settings (see
‘Restore your Wi-Fi enabled device back to
your existing home Wi-Fi setting’ on page 17).
Collect settings of your home Wi-Fi
router
Note
Always consult the user manual of your home Wi-Fi
router for detailed instructions.
1 Connect your Wi-Fi enabled device to
your existing home Wi-Fi network.
2 Launch the Internet browser (for example,
Apple Safari or Microsoft Internet
Explorer) on your Wi-Fi enabled device.
3
home Wi-Fi router.
4 Find the Wi-Fi settings tab and write down
the following information on paper:
A Network name (SSID)
B Wi-Fi security mode (usually WEP,
WPA or WPA2 if enabled)
C Wi-Fi password (if Wi-Fi security is
enabled)
D DHCP mode (enabled or disabled)
E Static IP address settings (if DHCP
mode is disabled)
Switch DS3800W to Assisted Wi-Fi
Setup mode
Note
Before you press any button on DS3800W, make sure
that DS3800W has been booted up successfully (see
‘Turn DS3800W on’ on page 10).
EN
14
3 Wait until successful Wi-Fi connection on
your iPod touch/iPhone/iPad.
» is displayed at the upper left corner
of your iPod touch/iPhone/iPad.
Tip
If Philips Fidelio AirPlay is not in the list, try to scan the
available Wi-Fi networks again.
Use your Wi-Fi enabled PC/Mac
Note
See the user manual of your PC/Mac for how to
connect your PC/Mac to a Wi-Fi network.
During Wi-Fi network connection, do not connect any
network cable to your PC/Mac.
1 Open the Wi-Fi setup tool or control
panel on your PC/Mac.
Philips Fidelio AirPlay
Connect your Wi-Fi enabled device to
the newly created Wi-Fi network
The new Wi-Fi network created by DS3800W
only allows access of one Wi-Fi enabled device. To
avoid interference from any other Wi-Fi devices,
you are recommended to temporarily disable the
Wi-Fi function on your other Wi-Fi devices.
Option 1: Use your iPod touch/iPhone/iPad
1 Select Settings -> Wi-Fi on your iPod
touch/iPhone/iPad.
2 Select Philips Fidelio AirPlay from the list
of available networks.
EN
15
English
Tip
If Philips Fidelio AirPlay is not in the list, try to scan the
available Wi-Fi networks again.
Open the built-in web page of
DS3800W
1 Launch Apple Safari browser or any other
Internet browser on your Wi-Fi enabled
device.
2 Type in 192.168.1.1 at the browser
»
page is displayed.
192.168.1.1
2 Scan the available Wi-Fi networks.
3 Select Philips Fidelio AirPlay from the list
of available networks.
4 Wait until successful Wi-Fi connection on
your PC/Mac.
EN
16
Change the internal Wi-Fi settings of
DS3800W
you can change the internal Wi-Fi settings of
DS3800W for connection of DS3800W to
your existing home Wi-Fi network.
Note
page match your home Wi-Fi network settings that you
wrote on paper.
Follow the on-screen instructions to
settings of DS3800W.
»After a while, the indicator on the back
of DS3800W stops blinking and stays
green, and the unit beeps.
»DS3800W is connected to your
existing home Wi-Fi network
successfully.
If you use Safari on your Wi-Fi enabled PC/
Mac, you can also select ‘Philips_Fidelio XXX’
from the Bonjour pull-down list to enter the
!"#$$%&
1 Click -> Preferences.
»The Bookmarks menu is displayed.
2 Tick Include Bonjour for Bookmarks bar.
3 Select ‘Philips_Fidelio XXX’ from the
Bonjour pull-down list shown at the
bookmarks bar.
»
page is displayed.
EN
17
English
2 Select your network name (SSID) from the
list of available wireless networks.
3 Enter the network key if required.
4 Wait until successful Wi-Fi connection to
your home Wi-Fi network.
Note
If the WI-FI SETUP indicator on DS3800W does not
stay green steadily, it means that the Wi-Fi connection
has failed. Please power off both your Wi-Fi router
and DS3800W and then power on them again to see
whether DS3800W can be connected to your home
Wi-Fi network. If the problem remains, try the above
procedures again.
power-on of DS3800W, the new Wi-Fi network
created by DS3800W will disappear.
Tip
If you like, you can change the name of your DS3800W
in Advanced settings -> AirPlay Device Name on the
you have multiple Philips AirPlay-enabled devices in
your house and you need to distinguish between them.
If you want to enter the network name (SSID) manually
(for example, if you want to hide your SSID), go to
Advanced settings -> CONFIGURE MANUALLY on
Restore your Wi-Fi enabled device
back to your existing home Wi-Fi
setting
Note
Make sure that the settings at steps 2 to 3 below match
your home Wi-Fi network settings you wrote on paper.
1 Select Settings -> Wi-Fi on your iPod
touch/iPhone/iPad.
Or open the list of available Wi-Fi
networks on your PC/Mac.
EN
18
3 Select Philips_Fidelio XXXX (or user
4
»After a while, you will hear music from
DS3800W.
Note
If you fail to hear music after successful setup, do one of
the following on your iPod touch/iPhone/iPad:
(1) Disconnect and then re-connect to the same Wi-Fi
router again;
(2) Close all applications running at the background;
(3) Power off and then power on your iPod touch/
iPhone/iPad again.
5 Play
Stream audio from your
iTunes music library to
DS3800W
Note
Make sure that your iTunes host device is connected
to the same Wi-Fi network as DS3800W. Your iTunes
device can be an iPod touch/iPhone/iPad installed with
iOS 4.3 (or later) or a Wi-Fi enabled PC/Mac installed
with iTunes 10 (or later).
Stream from your iPod touch/iPhone/
iPad
1 Launch the iPod application on your iPod
touch/iPhone/iPad.
2 Tap on the AirPlay icon.
EN
19
English
Tip
When you stream audio from your iTunes music library
on a PC/Mac, you can select more than one AirPlay-
enabled devices (if available) at step 3 to stream music
to all of them at the same time.
If you are using an earlier version of iTunes, the AirPlay
icon may be instead of .
Control play
You can select different play options from either
your iTunes host device or DS3800W.
Note
Make sure that you have successfully streamed audio
from your iTunes music library to DS3800W.
To pause or resume play, press .
To adjust volume, press +/- repeatedly.
Tip
If you are streaming music from a PC/Mac, to control
music play from DS3800W, remember to tick Allow
iTunes audio control from remote speakers in Edit ->
Preferences -> Devices on iTunes.
Use advanced sound settings
If your iTunes host device is an iPod touch/
iPhone/iPad:
For advanced sound settings and additional
features, you can use your iPod touch/iPhone/
iPad to download the Philips Fidelio application
from Apple App Store. It is a free application
from Philips.
Stream from your PC/Mac
1 Launch iTunes 10 (or a later version) on
your PC/Mac.
2 Click the AirPlay icon on the window.
3 Select Philips_Fidelio_AirPlay XXXX (or
list.
4
»After a while, you will hear music from
DS3800W.
EN
20
Connect an Apple USB cable (not
supplied) to:
the USB socket on the back of
DS3800W.
the dock connector on your iPod/
iPhone/iPad.
Compatible iPod/iPhone/iPad
The USB socket supports play and charge of
the following iPod, iPhone, and iPad models.
iPad 2
iPad
iPhone 4
iPhone 3GS
iPhone 3G
iPhone
iPod classic
iPod 5G
iPod 4G
iPod nano (2nd, 3rd, 4th, 5th, and 6th
generation)
iPod touch (1st, 2nd, 3rd, and 4th
generation)
Play from an external device
You can also listen to an external audio player
through the unit.
If you have stopped both audio streaming by
AirPlay and direct music play through the USB
socket, DS3800W switches to the MP3 link
source automatically.
If your iTunes host device is a Wi-Fi enabled
PC/Mac:
For advanced sound settings, you can use the
View ->
Show Equalizer).
Tip
See the iTunes help documentation for more details.
Play/charge your iPod/iPhone/
iPad through USB socket
Note
The USB socket is only compatible with iPod/iPhone/
iPad.
You can play or charge your iPod/iPhone/iPad
through the USB socket with an Apple USB
cable (not supplied).
If you have stopped audio streaming by AirPlay,
after successful USB connection, the unit
switches to the USB source automatically.
EN
21
English
Connect the supplied MP3 link cable to:
the MP3-LINK socket on the back of
the unit.
the headphone jack on an external
audio player.
EN
22
Update from the
Warning
Always connect your DS3800W to AC power for
Note
To use an Internet browser other than Apple Safari
on your PC/Mac, remember to go to the Wi-Fi router
your DS3800W. See the user manual of your Wi-Fi
connected to the Wi-Fi router.
1 Power on DS3800W (see ‘Prepare’ on
page 10).
»It takes about 35 seconds for the unit
to boot up. During boot-up, the WI-FI
SETUP indicator on the back of the
unit blinks green quickly.
»After boot-up, you can hear a beep
and the WI-FI SETUP indicator
turns to green steadily. DS3800W is
network automatically.
2 Make sure that DS3800W and your
PC/Mac are connected to the same Wi-Fi
router.
3 Open Apple Safari on your PC/Mac, then
select ‘Philips_Fidelio XXX’ from the
Bonjour pull-down list.
Or open any other Internet browser
on your PC/Mac, then type in the IP
address of DS3800W (available on
at the address bar.
»
web page is displayed.
6 Update
firmware
To improve the performance of DS3800W,
of your DS3800W.
Please register your product at
www.philips.com/welcome for information
Note
1 On your PC/Mac, go to
www.philips.com/support.
2
3
www.philips.com/support
XXXX
XXXX. zip
EN
23
English
4 Follow the on-screen instructions to
Note
procedures again.
problem with the Wi-Fi connection, press and hold
both the + and - buttons on DS3800W for more than
5 seconds at the same time to reset the device, and
then try to set up the Wi-Fi network for DS3800W
again (see ‘Connect to your home Wi-Fi network for
AirPlay’ on page 11).
EN
24
General information
AC power Input: 100 - 240 V~,
Output: 12 V 3.0 A
Operation Power
Consumption
30 W
Power Consumption in
Standby Mode
Dimensions
- Main Unit (L x W
x H)
198 x 100 x 196 mm
Weight
- With Packing
- Main Unit
1.71 kg
1.05 kg
7 Product
information
Note
Product information is subject to change without prior
notice.
!
'
Rated Output Power 4 X 4 W RMS
Frequency Response
Signal to Noise Ratio > 75 dB
MP3 Link 650 mV RMS 20 kohm
Speakers
Speaker Impedance 8 ohm
Speaker Driver 40 mm full range
Sensitivity 78 dB/m/W
Wireless
Wireless
standard
802.11b/g
Wireless
security
WEP (64 or 128 bit),
WPA/WPA2 (8-63 characters)
Frequency
range
CH11) (for /79, /37, /55, /97)
CH13) (for /12, /10, /05)
PBC (one
button push)
Ye s
EN
25
English
)If your Wi-Fi router is Wi-Fi 802.11n
802.11b/g mode. DS3800W does not
support connection to routers with
802.11n only.
)This device does not support the WPS-
PIN method.
)If your Wi-Fi router supports WPS and
the WPS-PBC method but fails to connect
to DS3800W, try the manual Wi-Fi setup
method (see ‘Scenario 2: Connect to a
non-WPS router’ on page 12).
)Enable SSID broadcast on the Wi-Fi router.
)Keep away from potential sources of
interference which may affect Wi-Fi signal,
such as microwave ovens.
)If you fail to use your PC for Wi-Fi network
setup, check whether your PC is using a
Wi-Fi network. You cannot use Ethernet
connection for AirPlay network setup.
)Make sure that the SSID name of your
home router consists of alphanumeric
characters, with no space or special
characters like %/#/* inserted.
)If you choose to rename the AirPlay device
‘Philips_Fidelio XXXX’ in the setting
menu, do not use special characters or
symbols.
)For some new types of Wi-Fi routers, a
network name (SSID) may be created
automatically when you use WPS for
connection. Always change the default
network name (SSID) to a simple one that
consists of alphanumerical characters, and
also change the Wi-Fi security mode to
secure your network.
Occasional breaking of AirPlay music
streaming
Do one or all of the following:
)Move DS3800W closer to your Wi-Fi
router.
)Remove any obstacles between DS3800W
and your Wi-Fi router.
)Avoid using Wi-Fi channel which is
overlapped by the nearby Wi-Fi network.
8 Troubleshooting
Warning
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site
(www.philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
)Make sure that the AC power plug of the
device is connected properly.
)Make sure that there is power at the AC
outlet.
No sound
)Adjust the volume.
)Check the Wi-Fi network connection.
Set up the network again if needed (see
‘Connect to your home Wi-Fi network for
AirPlay’ on page 11).
No response from the unit
)Press and hold both the + and - buttons
on DS3800W for more than 5 seconds
to reset the device. Then set up the
Wi-Fi network for DS3800W again (see
‘Connect to your home Wi-Fi network for
AirPlay’ on page 11).
)Disconnect and reconnect the AC power
plug, and then switch on the device again.
Wi-Fi network connection failed
)Check if your Wi-Fi router is Wi-Fi
routers.
EN
26
)Check if your network speed is fast enough
(in cases where multiple devices share the
same router, the AirPlay performance may
be affected). Turn off the other devices
connected to your home router.
)Enable the Quality of Service (QoS)
option (if available on the Wi-Fi router).
)Turn off other Wi-Fi routers.
No AirPlay icon on my iTunes host device
)Make sure that DS3800W is already
connected to your home Wi-Fi network.
)Before you open iTunes, make sure that
you have enabled Bonjour service in
your PC. Take Windows XP for example:
to enable the service, you can click
Start->Control Panel, and double-click
Administrative Tools-> Services->Bonjour
Service, then click Start followed by OK
on the pop-up menu.
)If the problem remains, try to restart
DS3800W.
AirPlay connection failed with Mac or PC
)
security software to see whether it blocks
the ports that AirPlay uses to stream
content. See the help documentation of
to unblock the ports used by AirPlay.
)When you use iPod Touch/iPhone/iPad/
Mac/PC for AirPlay, if the music play breaks
or stops, try to restart your iPod Touch/
iPhone/iPad, iTunes or DS3800W.
)Video streaming or FTP downloads may
overload your router and therefore may
cause interruptions during AirPlay music
play. Try to reduce the load of your router.
EN
©2011 Koninklijke Philips Electronics N.V.
All rights reserved.
DS3800W_10_UM_V1.0