Table of Contents
- English
- Table of contents
- 1 Important safety information
- 2 What is Philips RéAura laser skin rejuvenation?
- 3 What results can you expect?
- 4 Seven principles to achieve results
- 4.1 Treat only one body area (e.g. the face) during your first 8 weeks
- 4.2 Use setting 2 or 3
- 4.3 Treat twice a week for 8 weeks without skipping treatments
- 4.4 Apply one laser dose per zone per treatment
- 4.5 Use the laser performance gel and laser aftercare complex
- 4.6 Get advice from the Philips skincare expert team
- 4.7 Use the MyRéAura online treatment guide
- 5 Using Philips RéAura
- 6 How your skin responds to the treatments
- 7 Replacement
- 8 Environment
- 9 Guarantee and service
- 10 Technical specifications
- 11 Frequently asked questions
- 12 Troubleshooting
- Contact info
Philips SC5000/00 User Manual
Displayed below is the user manual for SC5000/00 by Philips which is a product in the Laser Skin Rejuvenation Accessories category. This manual has pages.
Related Manuals
1 Prepare
1 Before you start using Philips RéAura,
read the user manual carefully, watch the
enclosed instructional DVD and set your
objectives on www. philips.co.uk/myreaura.
If you have any questions, you can contact
the Philips skincare expert team.
2 Charge your device.
3 Cleanse your skin with a mild cleanser.
4 Apply not more than a pea-sized dollop of
laser performance gel to each zone.
2 Set up your device
1 Click the application tip onto the device.
2 Switch on the device. The status indicator and
the intensity selection button light up.
3 Select intensity setting 2 or 3 for an effective
treatment.
Overview of a RéAura treatment
3 Treat
1 Place the application tip on your skin at a 90-
degree angle. Make sure there is full skin contact.
D Note:
When there is good skin contact, the application
tip lights up red. When you move the device at
the right speed, the treatment lights turn green,
the laser hums and you feel the laser on your skin.
2 Move the device over your skin in long
vertical and horizontal strokes.
3 Treat one cheek zone until you hear the
‘zone-completed’ sound. Always continue
treatment of one zone until you hear the
90°
‘zone-completed’ sound. If you don’t, the
treatment will not be effective.
4 Treat the other cheek zone until you hear the
‘zone-completed’ sound.
5 Treat the forehead by applying one dose until
you hear the ‘zone-completed’ sound.
6 Switch off the device.
Overview of a RéAura treatment
4
Take care of your skin
1 Remove the gel with cold water or a
mild cleanser.
2 Apply laser aftercare complex to hydrate
your skin.
5 Clean and store
your device
1 Detach and rinse the application tip under a
running tap. Clean it with the brush. Clean the
device with the cleaning cloth. Clean the laser
output window with a wet cotton bud and
wipe it dry with the cloth.
2 Charge your device for next use.
3 Store your device safely in its pouch.
4 Make a diary entry in your online treatment
guide on www.philips.co.uk/myreaura.
Overview of a RéAura treatment
7
5 Using Philips RéAura 18
5.1 A full-face RéAura treatment in detail 18
5.2 How to apply one laser dose per
treatment zone 22
5.3 Overview of light and sound signals 23
6 How your skin responds to
the treatments 25
6.1 Sun protection 25
6.2 Skin reactions and side effects 25
7 Replacement 27
8 Environment 28
9 Guarantee and service 28
10 Technicalspecications 28
11 Frequently asked questions 29
12 Troubleshooting 32
Table of contents
1 Important safety information 8
1.1 Safety features 8
1.2 Important 8
1.3 Contraindications and other warnings 9
1.4 Stay out of the sun 10
1.5 Consult your doctor 10
1.6 Class 1M laser 10
1.7 Electromagneticelds(EMF) 10
2 What is Philips RéAura laser
skin rejuvenation? 11
2.1 Introduction 11
2.2 What is in the box? 11
2.3 Laser skin rejuvenation device 12
3 What results can you expect? 13
3.1 How the laser works on the skin 13
3.2 Results you can and cannot expect 13
3.3 Recording skin condition before
getting started 13
3.4 How to judge your results 14
3.5 Be persistent 14
4 Seven principles to achieve results 15
4.1 Treatonlyonebodyarea(e.g.theface)
duringyourrst8weeks 15
4.2 Use setting 2 or 3 15
4.3 Treat twice a week for 8 weeks
without skipping treatments 15
4.4 Apply one laser dose per zone per
treatment 16
4.5 Use the laser performance gel and
laser aftercare complex 16
4.6 Get advice from the Philips skincare
expert team 17
4.7 Use the MyRéAura online
treatment guide 17
ENGLISH
8
1.2 Important
1.2.1 Danger
•Water and electricity are a dangerous
combination! Do not charge this device in wet
surroundings (e.g. near a lled bath, a running
shower or near a lled swimming pool).
•Keep the device and the adapter dry.
•Never rinse the device under the tap.
The device is neither waterproof nor
water-resistant.
1.2.2 Warning
•This device, laser performance gel and laser
aftercare complex are not intended for use
by persons younger than 18
and persons with
reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless
they have been given supervision or instruction
concerning use of the device by a person
responsible for their safety.
•Children should be supervised to ensure that
they do not play with the device.
•Always remove the application tip from the
device immediately after use, clean and store
it in its appropriate place in the pouch. Please
make sure to store the pouch with the device
out of the reach of children in a dry and dust-
free environment.
•Only use the adapter supplied to charge
the device.
•Never cover the device and the adapter
during charging.
•Never cover or block the ventilation openings
of the device.
1 Important safety
information
Before you start using Philips RéAura, read
this user manual carefully, watch the enclosed
instructional DVD and set your objectives on
www. philips.co.uk/myreaura. If you have any
questions, you can contact the Philips skincare
expert team.
1.1 Safety features
1.1.1 Child lock
The device does not work without the application
tip to prevent unintended use by children. Store
the application tip separate from the device in the
pouch and keep the pouch in a safe place out of
the reach of children.
1.1.2 Eye protection
To protect the eyes, the device only emits laser
pulses if the application tip is fully in contact with
the skin and the device is moved over the skin.
1.1.3 Overtreatment protection
If the device detects that more than the
recommended maximum number of doses have
been applied within 24 hours, the status indicator
ashes orange for 30 seconds and the device
switches off automatically. The device remains
locked for 24 hours to prevent further use.
1.1.4 Thermal protection
If the built-in temperature sensor measures a too
high or too low temperature inside the device, it
switches the laser off. The status indicator lights
up red continuously. The fan inside the device
continues to work to help cool down the device
when it is too hot. When the status indicator
lights up green, the device is ready for use again.
If the device does not cool down enough within
5 minutes, it switches off completely.
9
•Make sure the top of the device and the area
near the grooves below and above the laser
output window are clean. The application tip
cannot be attached properly if this surface
and the grooves are dirty. Clean with a
damp cloth, if necessary.
1.3 Contraindications and
other warnings
1.3.1 Do not use
•If you have skin infections, open wounds,
rashes, burns, sunburn, inammation or active
acne breakouts in the areas to be treated.
•If your skin shows an allergic reaction to
ingredients in the laser performance gel or
the laser aftercare complex.
1.3.2 Take care before use
•If you have a signicant skin condition, consult
your doctor before you start using the device .
•If your skin is sensitive to light and easily
develops a rash or an allergic reaction, consult
your doctor before you use the device.
•Do not use the device if you are taking
medication that requires you to avoid sunlight
or that makes your skin susceptible to damage
by light, or that can cause an allergic reaction
from sensitivity to light. Check the package
insert of your medication or ask your doctor
or pharmacist if the medication makes your
skin ‘photosensitive’. Also check if you take
medication that may affect your skin, such as
one that contains steroids. Wait until you have
nished using the medication before you start
using the device.
•If your skin is still recovering from a cosmetic
procedure, such as chemical or mechanical
peeling, laser resurfacing, Botox® injections
or treatment with dermal llers in the past
two weeks. Wait until your skin has recovered
before you use the device.
•If your skin is still red or swollen from a
previous treatment with the laser skin
rejuvenation device. Wait until the redness
and swelling have disappeared before treating
the area again.
•Do not use the device or the adapter if it is
damaged. If the adapter is damaged, always
have it replaced with one of the original type
in order to avoid a hazard.
•The adapter contains a transformer. Do not
cut off the adapter to replace it with another
plug, as this causes a hazardous situation.
•Do not use the device if the laser output
window or the application tip is broken,
cracked, scratched, damaged or dirty. Always
inspect the application tip before use.
•Only use and store the device in a dry room
at a temperature between +10°C and +40°C.
•Do not use the device near ammable or
explosive substances or materials.
•Always make sure the high-percentage alcohol
used for disinfecting has fully evaporated
before you switch on the device.
•Check if the voltage indicated on the adapter
corresponds to the local mains voltage before
you plug in the adapter.
•The laser performance gel and the laser
aftercare complex are for external use only.
1.2.3 Caution
•This device is only intended for reducing signs
of ageing on the face, neck, chest, hands and
forearms. Do not use it on other areas of
your body.
•If the device is used for commercial or
professional purposes, if it is used on other
body parts than those for which it is explicitly
intended or if it is used by persons explicitly
excluded from use, the guarantee becomes
invalid and Philips refuses any liability for
damage caused.
•If the device is damaged, stop using it. Contact
the Philips skincare expert team or take the
device to an authorised Philips service centre
for examination and repair.
•Detach the application tip before you clean it
under the tap.
•Always make sure the application tip is dry
before you reattach it to the device.
•Always store the application tip separate from
the device (see ‘Safety features’).
ENGLISH
10
Stop using the device and contact your doctor if
the device, the laser performance gel or the laser
aftercare complex cause irritation.
1.6 Class 1M laser
•This Class 1M laser device emits invisible laser
radiation. Do not view directly with optical
instruments, such as microscopes
and telescopes.
D Note:
This device is safe to eyes and skin if used
normally and in accordance with the instructions
in this user manual.
1.7
Electromagneticelds(EMF)
This Philips device complies with all standards
regarding electromagnetic elds (EMF). If handled
properly and according to the instructions in this
user manual, the device is safe to use based on
scientic evidence available today.
•If you have recently tanned, see section ‘Stay
out of the sun’ below.
D Note:
If you have any questions or need advice, contact
the Philips skincare expert team.
1.3.3 Where not to use the device
•Within the bony rim around the eye.
•In areas other than face, neck, chest, hands
or forearms.
•On nipples, areolas, labia minora, vagina
and anus.
•Inside ears, nose or mouth or on lips.
•Over or near implants or on or near
piercings or jewelry or other metals
attached to the body.
1.4 Stay out of the sun
Sun exposure before and after treatment can
increase the risk of unwanted pigmentation and
sunburn. Avoid signicant sun exposure (e.g.
sunburns or suntanning) and articial tanning
for at least 2 weeks before, during and 2 weeks
after treatment. When you go outside during this
period apply a sun protection factor (SPF) of 30
or above on the treated areas. Also use SPF 30
when you go sunbathing or articial tanning for
at least 3 months after your last treatment.
1.5 Consult your doctor
Do not use the device if you experience any
adverse reactions not described in chapter ‘How
your skin responds to the treatments’, section ‘Skin
reactions and side effects’. Consult your doctor if:
•any reaction persists longer than 3 days
•you feel extreme skin sensitivity
•you have any skin lesions in the treatment
area that bleed, do not heal or have recently
changed in size, texture or colour
•you are not sure the device is safe for you
based on the information above
•you have any other medical or skin condition
that concerns you before or after treatment
11
2 What is Philips
RéAura laser skin
rejuvenation?
2.1 Introduction
Congratulations on your purchase and welcome
to Philips RéAura laser skin rejuvenation! With
Philips RéAura you can now bring back your skin’s
natural radiance. Philips RéAura evens skin tone,
smooths skin texture and reduces ne lines on
your face, neck, chest, hands and forearms.
With this breakthrough anti-ageing programme,
Philips makes advanced laser technology from
Fraxel®, the leading professional cosmetic laser
company, available for home use.
Philips RéAura consists of an effective, safe
handheld laser skin rejuvenation device, a laser
performance gel for optimal skin contact and
smooth gliding of the device during treatment and
a laser aftercare complex with ultra-hydrating and
calming ingredients to hydrate your skin during
the process of cell renewal.
Furthermore, as a RéAura user you have exclusive
access to the MyRéAura online treatment guide
and the Philips skincare expert team. In this user
manual you will read all about how the elements
of Philips RéAura seamlessly work together to
help you achieve radiant skin.
2.2 What is in the box?
1 Laser skin rejuvenation device
2 Laser performance gel
3 Laser aftercare complex
4 Pouch
5 Adapter with cord
6 Cleaning brush
7 Cleaning cloth
8 Welcome booklet with instructional DVD
9 Welcome card
10 User manual
11 Guarantee leaet
ENGLISH
12
2.3 Laser skin rejuvenation
device
1 Application tip
2 Contact pins
3 Child lock symbol
4 Finger recess
5 Laser output window
6 Ventilation openings
7 Treatment lights
8 Status indicator
9 On/off button
10 Intensity lights
11 Intensity selection button
12 Battery indicator
13 Socket for small plug
13
3.2 Results you can and
cannot expect
If you use Philips RéAura laser skin rejuvenation
according to the instructions, you can achieve
signicant results in reducing the signs of ageing.
However, it is important to understand that
results vary for different signs of ageing and
between individual users. Remember that it takes
time for your skin to rejuvenate. Results are not
immediate and only become visible after some
time. Improvements in pigmentation generally
start to show after 3 to 4 weeks of consistent use
twice a week. After 4 or 5 weeks, improvements
in texture start to show and ne lines usually
begin to fade. In the welcome booklet you nd
some before and after pictures that show results
you can expect.
Although Philips RéAura laser skin rejuvenation
helps you reduce some signs of ageing, it may
not remove other signs. For example, deep lines
and wrinkles, such as frown lines on the forehead,
can improve but remain visible after using Philips
RéAura.
3.3 Recording skin condition
before getting started
Because the results of using Philips RéAura come
gradually, it is important that you record your skin
condition before you start your treatments. This
will enable you to better see your results once
you have completed your 8-week programme.
You can record your starting skin condition as
part of your RéAura skin assessment, which you
will either receive in-store or can take at any time
on www.philips.co.uk/myreaura.
3 What results can
you expect?
3.1 How the laser works on
the skin
•Our skin is made up of different layers.
The epidermis is the outer protective layer.
Beneath this there is a deeper layer called
the dermis, which contains a network of
collagen bres that give the skin its rmness
and smoothness. The production of collagen
decreases as you age, and existing collagen
bres can become damaged by sun exposure.
This reduction in collagen means that your
skin may start to lose some of its smoothness
and ne lines and wrinkles begin to appear.
•During treatment, thousands of microscopic
laser beams pass down into the epidermis and
the dermis. This triggers a natural process of
cell renewal. Old and damaged skin cells are
replaced with new, fresh skin cells, containing
more collagen. Repeated treatments boost
the collagen network, making it denser. The
result is a smoother skin texture and the
reduction of ne lines.
•At the same time, pigmented skin cells are
pushed out of the skin. This gives your skin
a more even tone.
ENGLISH
14
3.4 How to judge your results
Seeing results can be difcult when changes are
gradual. By recording the skin condition before
the rst treatment, you know where you started.
This will help you see the same changes that
dermatologists see. Our skincare expert team
has many years of skincare consulting experience.
They are there to help you see all the changes in
your skin over time, changes which you may nd
hard to see. Call them if you are unable to see
changes or want conrmation of your results.
3.5 Be persistent
To get your best results with Philips RéAura, you
need some persistence. Don’t let skin reactions
during or immediately after treatment put you off.
The laser may cause some skin redness, a warm
prickling and stinging feeling and perhaps some
pufness. These reactions are normal and show
that the laser is working. These reactions diminish
within 12 hours of your treatment.
Make sure that you complete all treatments in the
programme and that you apply one dose to each
zone during each treatment. Always treat a zone
until you hear the ‘zone-completed’ sound.
D Note:
Some medications and health conditions may
cause adverse reactions when you use Philips
RéAura laser skin rejuvenation. Read section
‘Contraindications and other warnings’ in chapter
‘Important safety information’ before rst use to
make sure that Philips RéAura is safe for you to use.
15
•Setting 1
•Setting 2
•Setting 3
4.3 Treat twice a week for
8 weeks without skipping
treatments
Clinical studies show that you get the best
results if you use Philips RéAura twice a week
for 8 weeks. Stick to this regimen and don’t skip
a treatment. You can use Philips RéAura at any
time you like, provided there are at least 48
hours between treatments and you do not treat
more often than twice a week. After the initial
8-week programme, you can continue treatment
as necessary to maintain results. You can also
take a break and start a new series of treatments
whenever it suits you.
4 Seven principles to
achieve results
To achieve the best results with Philips RéAura,
apply sufcient laser to your skin during your
8-week programme. Remember to always follow
these seven principles:
1 Treat only one body area (e.g. the face) during
your rst 8 weeks.
2 Use setting 2 or 3.
3 Treat twice a week for 8 weeks without
skipping treatments.
4 Apply one laser dose per zone per treatment.
5 Use the laser performance gel and the laser
aftercare complex.
6
Get advice from the Philips skincare expert team.
7 Use the MyRéAura online treatment guide.
4.1 Treat only one body area
(e.g.theface)duringyour
rst8weeks
For your own convenience, we advise you to
limit your rst 8-week programme to the facial
area. This allows you to gain experience in
using RéAura. This will bring the duration of the
treatment sessions down before you include other
areas in your treatment session.
4.2 Use setting 2 or 3
The device has three intensity settings. The higher
the setting, the deeper the laser goes into the skin,
the better results will be. A higher setting also
comes with higher discomfort (heat sensation and
redness). Setting 1 is only intended for practising
and should only be used the very rst time. Using
setting 1 will not deliver results. To achieve results
use setting 2 (medium treatment setting) and
preferably setting 3 (high treatment setting).
ENGLISH
16
4.5 Use the laser performance
gel and laser aftercare
complex
4.5.1 Laser performance gel
The laser performance gel provides optimal skin
contact between the application tip and your
skin and ensures that the laser skin rejuvenation
device glides smoothly over the skin. The laser
performance gel was specially developed by the
makers of Fraxel® laser technology for use with
RéAura. Always use the gel when treating your
skin with the Philips RéAura device. Without the
gel, the skin may be treated unevenly and the
treatment may be more uncomfortable.
4.5.2 Laser aftercare complex
The laser aftercare complex gives the skin the
hydration it needs during the cell renewal process.
It contains calming chamomile, as well as Saint
John’s wort and edelweiss extract known for
their anti-inammatory properties. Always use
the laser aftercare complex immediately after
treating your skin with the RéAura device. Reapply
laser aftercare complex within one hour after
treatment and on the days in between laser
treatments to hydrate as needed.
4.4 Apply one laser dose per
zone per treatment
•Philips RéAura works on the principle of
delivering exactly the right amount of laser
energy (called a dose) to a certain zone
of your body. Philips has dened specic
treatment areas for this device: the face, neck,
chest, hands and forearms. Each area is divided
into zones.
•To ensure optimal benet from each session,
each treatment zone must be treated with a
full dose of laser. Philips RéAura indicates that
a full dose has been applied by producing a
short ‘zone-completed’ sound. Always treat
a zone until you hear this sound before you
move the device to the next zone. See section
‘How to apply one laser dose per treatment
zone’ in chapter ‘Using Philips RéAura’ for
more information on the laser dosage system.
•It is important that you treat the entire zone
evenly and that you do not focus on just the
problem areas, such as ne lines around the
eyes and mouth or sun spots.
9
17
4.6 Get advice from the Philips
skincare expert team
If you need information or have a question, you
can also get in touch with the Philips skincare
expert team. The team consists of beauty advisors
who have years of experience in advising on
skincare products and salon treatments. The
skincare expert team is ready to give you personal
advice and to ensure you get the most out of
your treatments.
You can easily contact the Philips skincare expert
team by Freephone, email or chat using the
contact details or links on MyRéAura.
•Open: Monday - Friday, 8 a.m - 8 p.m.;
Saturday, 9 a.m. - 6 p.m.
•Telephone: 0800 331 6015 (free)
•Log on to your personal online treatment
guide at www.philips.co.uk/myreaura
If you have skin reactions that last longer than
three days or medical concerns, contact your
doctor. Inform the Philips skincare expert team
about the outcome.
4.7 Use the MyRéAura online
treatment guide
To help you realise your treatment goals as set
during your skin assessment, you have access to
your personal online treatment guide on www.
philips.co.uk/myreaura. Here you can become an
expert in using the device, plan your treatments,
see the experiences of other users and share
your own. If your treatment goals were not set
when you purchased your Philips RéAura laser
skin rejuvenation, don’t worry. You can quickly and
easily set your treatment goals online yourself or with
assistance from the Philips skincare expert team.
ENGLISH
18
4 Apply not more than a pea-sized dollop
of laser performance gel to each zone for
optimal skin contact and smooth gliding.
•To treat your face, you need 3 dollops of
gel, one for each of the 3 zones.
D Note:
Make sure you do not apply too much
laser performance gel to your skin, as this
may clog up the application tip. When gel
gets into your eyes, you feel a burning
pain. Flush your eyes with plenty of warm
water. The pain soon wears off after
ushing.
C Caution:
Do not use the device without the gel.
If you treat yourself without the gel, the
skin will not be treated evenly and the
results will be uneven.
5.1.2 Set up your device
1 Click the application tip onto the device.
5 Using Philips RéAura
5.1 A full-face RéAura
treatment in detail
5.1.1 Prepare
1 Before you start using Philips RéAura, read
the user manual carefully, watch the enclosed
instructional DVD and set your objectives on
www. philips.co.uk/myreaura. If you have any
questions, you can contact the Philips skincare
expert team.
2 Charge your device until the battery indicator
stops ashing and lights up green continuously.
•When you charge the battery for the rst
time or after a long period of disuse, let
it charge until fully charged. This takes 3
hours. Normal charging takes 1 hour.
D Note:
You cannot use the device during charging.
3 Remove your makeup with a mild, non-
aggressive cleanser.
19
D Note:
The red light is not the laser, but only a light
that indicates that you have good skin contact.
•On areas on which full skin contact is
harder to achieve, such as the bony part
of the forehead, try different ways of
holding the device and try vertical and
horizontal movements to nd the best
way to establish proper skin contact and
the right speed.
2 When you move the device over your skin,
the laser treats the skin. The treatment lights
turn green, you hear the laser hum and feel
the laser on your skin.
•Do not move the device sideways.
Move it in long horizontal or vertical
strokes over your skin.
•Always make sure to position your
next stroke as close as possible to your
previous one.
90°
90°
2
Press the on/off button to switch on the device.
•The status indicator lights up green
continuously.
•
The intensity selection button lights up white.
D Note:
The device does not work without the
application tip. If the application tip is not attached,
the status indicator lights up orange continuously.
3 Press the intensity selection button to select
the intensity setting. The intensity lights light up
one after the other.
•
Try intensity setting 2 and 3 to establish
which feels most comfortable on a particular
zone. If setting 2 causes too much discomfort,
go back to setting 1. Try to increase the
intensity again as soon as possible, for setting
1 is only meant for practising and does not
deliver effectiveness. To get the best results,
you should use the highest intensity setting.
If setting 1 continues to be painful, contact
the Philips skincare expert team.
5.1.3 Treat
1 Place the application tip onto your skin at a
90-degree angle. Make sure there is full skin
contact. The application tip will light up red
when the contact pins are in good contact
with your skin.
ENGLISH
20
D Note:
Spread the laser dose evenly over the entire
zone. Do not focus on just the problem areas.
4 Treat the other cheek zone by applying one
dose until you hear the ‘zone-completed’ sound.
5 Treat the forehead by applying one dose until
you hear the ‘zone-completed’ sound.
6
Press the on/off button to switch off the device.
•Once you have moved across the zone
in one direction, start again but move
in another direction. If you moved in a
horizontal direction, now move across the
zone in a vertical direction.Continue to
move the device in vertical and horizontal
strokes until you hear the ‘zone-
completed’ sound.
3 Treat one cheek zone by applying one
complete dose until you hear the ‘zone-
completed’ sound.
•Stand in front of a mirror so that you can
see the light signals the device gives.
•Check constantly to see if the green
treatment lights and the red application
tip light show and if you hear a humming
sound to make sure the device is applying
a dose.
D Note:
Always continue treatment until you hear
the ‘zone-completed’ sound. If you don’t, the
treatment will not be effective.
21
2 Charge your device until the battery indicator
stops ashing and lights up green continuously.
3 Store the device and the application tip in the
pouch and keep the pouch out of the reach
of children.
D Note:
Make sure the device and the application tip
are clean and dry when you store them.
4 Make a diary entry in your online treatment
guide on www.philips.co.uk/myreaura.
5.1.4 Take care of your skin
1 Remove the gel from your face with a cotton
pad or a cleansing towelette. Wash the
residue off your skin with cold water or use
a mild cleaning gel, foam or lotion. Pat your
skin dry.
D Note:
Do not use aggressive alcohol-based cleansers
or peeling creams or foams. Take care not to
wipe any gel into your eyes.
2 Apply the laser aftercare complex to hydrate
your skin during the process of skin renewal.
You can reapply laser aftercare complex
within one hour after treatment and on the
days in between laser treatments.
•If you want to buy more laser
performance gel and laser aftercare
complex, please refer to the store locator
on www.philips.co.uk/reaura or ask the
Philips skincare expert team.
5.1.5 Clean and store the device
1 Detach and rinse the application tip under a
running tap. Clean it with the brush and dry
it. Clean the device with the cleaning cloth.
Clean the laser output window with a wet
cotton bud and wipe it dry with the cloth.
ENGLISH
22
after a few treatments to approximately 6 minutes
per zone. These times are just indications. Don’t
base the duration of treating a zone on these
indications, but continue to treat until you hear
the ‘zone-completed’ sound.
C Caution:
If you select another intensity setting, if you detach
the application tip or if you switch the device off
before the complete dose has been applied, the
laser dosage system resets and the next dose
applied to the skin will be a complete one.
5.2.4 Treatment of the face
•Apply laser performance gel up to the edge
of the forehead and cheek bones around your
eyes so that you can see the boundary of the
treatment area. Prevent gel from getting into
your eyes.
•Apply one full dose to each zone. To make
it easy for yourself, start with the cheek on
the side of your dominant hand. Then apply a
dose to the other cheek. Finally, apply a dose
to your forehead.
D Note:
It may be difcult to move the device across
your forehead while maintaining proper skin
contact. You can also hold the device still and
move your head instead to make the required
strokes across your forehead.
C Caution:
Do not use the device on the lips, the eyelids
and on the soft area below the eye. Only treat
the area around the eye where you can feel
bone underneath the skin.
5.2 How to apply one laser
dose per treatment zone
5.2.1 Laser dosage system
The Philips RéAura skin rejuvenation device
does not work on the basis of treatment time.
Its working principle is delivering exactly the
right amount of laser energy or dose to a
predetermined treatment area. Each treatment
area - face, neck, chest, hands, or forearms - is
divided into zones. Each zone is treated with a
preset amount of laser energy or dose. If you
apply one dose to each zone, your skin receives
exactly the amount of laser energy it requires to
achieve results. Moving the device faster does not
mean that you are nished sooner. You have to be
accurate and move the device in the correct way.
5.2.2 Treatment zones
The device can be used on the face, neck, chest,
hands and forearms. The face is divided into left
cheek, right cheek and forehead. The cheek zones
include the chin, the area between lips and nose
and the area between eyes and ears. The forehead
includes the area between the eyes.
5.2.3 Treat a zone until you hear ‘zone-
completed’ sound
When the right dose has been applied, the laser
dosage system produces a short sound to indicate
that you have reached the end of the dose. Then
the device goes into standby mode for about 4
seconds to allow you to move it to the next zone.
As an indication, it takes up to 10 minutes to treat
one zone (so up to 30 minutes for a full face
treatment). Treatment times are likely to go down
9
23
by pressing the on/off button. If the status
indicator lights up green again, you can
continue your treatment. If the status indicator
continues to ash red, call the Philips skincare
expert team for free at 0800 331 6015.
•Flashing orange for 30 seconds: the
overtreatment protection has been activated.
The device is locked for 24 hours. You
overtreat when you apply more than the
recommended number of doses to your skin
within 24 hours.
5.3.2 Battery indicator
•Flashing green: battery is charging.
•Continuous green: battery is fully charged.
•
Battery indicator off during use: battery contains
more energy than needed for two doses.
•Continuous red: battery contains less energy
than needed for two doses.
5.2.5 Treatment of the other body parts
•Neck and chest: Pull the skin taut with your
free hand for better results.
•Hands: Make a st to ensure good skin
contact. You can also treat your ngers.
However, good skin contact is harder to
achieve because of the small surface area.
•Arms: support your forearm on a table. Treat
the area between elbow and wrist. If you are
taller, you have longer forearms. Because the
surface to be treated is larger, you may need
more than two doses to treat the whole
treatment area.
D Note:
Do not treat the inside of your forearm, as the skin
on this area is very sensitive. Only treat the outside.
5.3 Overview of light and sound
signals
5.3.1 Status indicator
•Continuous orange: application tip is not or
not properly attached.
•Continuous green: application tip is attached
properly.
•Continuous red: the temperature of the
device is too high or too low. If the device
overheats, the fan inside continues to work
to help cool down the device. When the
status indicator lights up green again, the
device has cooled down and you can use it
again. Only use the device in a dry room at a
temperature between +10°C and +40°C.
•Flashing red and error sound: the device
is in error mode and switches itself off
automatically. Switch on the device again
ENGLISH
24
5.3.5 ‘Zone-completed’ sound
•The device produces a sound when the right
laser dose has been applied to a zone. After
the sound, the device goes into standby for 4
seconds and you can move it to another zone.
D Note:
Always continue treatment until you hear the
‘zone-completed’ sound. Not doing so will lead
to uneven treatments and suboptimal results.
5.3.3 Red skin contact light
•If the application tip does not light up red, it
is not in full contact with the skin. Place the
application tip on the skin so that the contact
pins are in full contact with the skin. You can
apply a bit more laser performance gel to
improve skin contact.
5.3.4 Treatment lights and humming sound
•Continuous green light and humming sound:
laser energy is being applied continuously. This
means you have good skin contact, the device
is at the right angle and you move it at the
right speed.
•Flickering green light and humming sound: the
laser is interrupted. Make sure the application
tip has full skin contact, is at the right angle
and is being moved at the right speed.
90°
90°
25
•Intensity used
There is less discomfort at lower intensity,
but the efcacy of the treatment is also
lower. Setting 1 is only meant to be used for
practising. You only achieve good results at
settings 2 and 3.
•Treatment area
The sensitivity of the treatment areas varies.
The face, for example, is more sensitive than
the hands. Even zones within a treatment
area may differ in sensitivity. For instance,
the forehead is less sensitive than the upper
lip area.
•Level of accustomisation
During initial treatments, normal skin reactions
and sensations are more intense. This
diminishes as your skin grows accustomed to
the laser.
•Duration of the treatment
The more strokes you make with the device
across the same area, the stronger the skin in
this area will react.
•Personal sensitivity
Everyone’s pain threshold is different. The level
of discomfort experienced by one person
may also differ depending on such factors as
hormone levels, stress and illness.
D Note:
Mild to moderate pain is normal. If you experience
severe discomfort or pain, try using the device
at a lower intensity. Give yourself some time to
get accustomed to the device and the treatment
sensation. If setting 1 continues to cause severe
discomfort after a few treatments, stop using the
device and call the Philips skincare expert team
for free at 0800 331 6015.
6.2.2 Skin reactions immediately after
treatment
What you experience during treatment - warm,
prickly and stinging feeling - may continue for
a few hours after the treatment and may
even grow more intense before diminishing.
The most common reactions immediately after
the treatment are listed below:
6 How your skin
responds to the
treatments
6.1 Sun protection
Sun exposure can cause unwanted pigmentation,
especially in between treatments, when your skin
is more vulnerable to UV light. To help protect
your skin and to promote the cell renewal process:
•Avoid signicant sun exposure (e.g. sunburns
or suntanning) and articial tanning for at least
2 weeks before, during and 2 weeks after
treatment. When you go outside during this
period apply a sun protection factor (SPF) of
30 or above on the treated areas.
•Also use SPF 30 when you go sunbathing or
articial tanning for at least 3 months after
your last treatment.
D Note:
To make sure the sunscreen or skincare product
is properly absorbed by the skin, apply it at least
20 minutes before exposing your skin to UV light.
Reapply the sunscreen or skincare product every
two hours, especially outdoors, as it may rub off
the skin in the course of the day.
D Note:
Remember that proper sun protection helps you
maintain your skin rejuvenation results, even after
the treatment period.
6.2 Skin reactions and side
effects
6.2.1 Sensations perceived during treatment
You may experience a prickly or stinging sensation
when the laser treats your skin. Your skin may also
become warm and you can also experience some
pain. The discomfort decreases as your skin grows
accustomed to the treatment. The discomfort you
experience may depend on:
ENGLISH
26
•Sensitive skin
Your skin may become more sensitive to
touch or temperature changes for a few
days after treatment. This is also a normal
sign of cell renewal. Continue to apply the
laser aftercare complex, as it contains calming
ingredients specically formulated to neutralise
these effects.
•Tiny dark spots
Tiny dark spots may appear on your skin for
up to four weeks after treatment. These spots
are pigmented skin cells that are being pushed
out of the skin. They are usually barely visible
to the naked eye. As your body’s natural
biological processes refresh your skin, these
spots will disappear.
6.2.4 Possible side effects
Clinical studies have shown that Philips RéAura
laser skin rejuvenation produces very few side
effects. You can signicantly reduce the risk of side
effects by following the instructions in this user
manual and applying proper sun protection (see
section ‘Sun protection’).
Although the risk of side effects is small, possible
side effects include inammation, pigmentation
changes (hyper-pigmentation), cold sores,
reactivation of the herpes simplex virus, acne
are-up, eczema are-up and allergic reactions to
the laser performance gel or the laser aftercare
complex. If any of these side effects occur, stop
treatment and contact your doctor.
•Your skin may be red and warm during and
immediately after treatment. This is a natural
reaction to the laser. This reaction may grow
stronger if you move the device over the
same area several times.
•Another reaction that is very common is slight
swelling of the skin, usually in the form of slight
pufness on the cheek bones.
•In addition, your skin may be more sensitive to
touch and temperature changes.
These skin reactions are normal and indicate
that the cellular renewal process has started. The
severity and duration of the skin reactions depend
on your skin type, your personal sensitivity and
environmental conditions.
Any skin reactions usually disappear within
12 hours. Nevertheless, it is not uncommon
for some discomfort to continue beyond 12
hours if your skin happens to be more sensitive.
Monitor the reactions of your skin and record
your experiences for future reference. If you
experience unusual reactions or have questions,
do not hesitate to contact the Philips skincare
expert team.
B Warning:
Do not start a new treatment if your skin is still
red or swollen. This means that your skin has
not yet recovered from the previous treatment.
To prevent side effects, allow your skin more
time to recover.
6.2.3 Skin reactions days or weeks after
treatment
As result of the cell renewal in your skin you may
experience the following:
•Dry and aky skin
You may experience rougher and drier skin
and some aking for several days or weeks
after treatment. The akes that come off are
dead skin cells. This is normal and decreases
over time. To reduce the dryness, apply
the laser aftercare complex liberally
whenever needed.
27
7 Replacement
If you want to buy more laser performance gel or
laser aftercare complex, please refer to the store
locator on www.philips.co.uk/reaura or ask the
Philips skincare expert team. If necessary, you can
also order new treatment tips or a new adaptor,
pouch, cleaning cloth or cleaning brush online.
6.2.5 When to contact your doctor
Please contact your doctor and inform the Philips
skincare expert team in the following cases:
•
I
f you have doubts about the safety of the
device based on information in the user manual.
•If you have a skin or other medical condition
or take medicines which cause you to doubt
whether it is safe for you to use the device.
•If you experience extreme discomfort during
or immediately after treatment.
•If you experience other skin reactions than
described above.
•If your skin reaction lasts longer than
described above.
•If you experience bleeding, unhealed lesions
or lesions that have recently changed in size,
texture and/or colour.
•
If you have skin irritation as a result of the laser
performance gel or laser aftercare complex.
D Note:
You can call the Philips skincare expert team for
free at 0800 331 6015, Mondays to Fridays from
8 a.m. to 8 p.m. and Saturdays from 9 a.m. to 6
p.m. If you have medical concerns or questions
about skin reactions that occur, please contact
your doctor and inform the Philips skincare expert
team about the outcome as soon as possible.
ENGLISH
28
10 Technical
specications
10.0.1 Device
SC5000
Rated voltage 100V-240V
Rated frequency 50Hz-60Hz
Rated input 16W
Protection rating IP 30 (EN60529)
Battery Lithium-ion, 3.7V, 1300
mAh
10.0.2 Laser
SC5000
Laser class 1M
Laser type Diode
Output wavelength 1435nm
Maximum output power 1.5W
Pulse output duration <9 ms
B Warning:
Class 1M laser. Device gives off invisible laser
radiation. Do not view treatment process
directly with optical magnifying instruments.
8 Environment
Philips is committed to bringing the most
sustainable products to the market. Accordingly,
Philips RéAura skin rejuvenation has been designed
to provide you the best proposition in all key
sustainability criteria, such as outstandingly low
energy consumption or primary use of ecologically
friendly materials. As appropriate disposal of the
device at the end of its life is an integral part of our
sustainability policy, we ask you to observe
the following:
•Do not throw away the device with the
normal household waste at the end of its life,
but hand it in at an ofcial collection point for
recycling. By doing this, you help to preserve
the environment.
•This device contains a built-in rechargeable
battery that cannot be removed. This
rechargeable battery contains substances that
may pollute the environment. To ensure proper
disposal, take the device to an ofcial collection
point or to a Philips service centre. Staff at
the collection point or the Philips service
centre will ensure the battery is removed and
disposed of in an environmentally safe way.
9
Guarantee and service
If you need service or information or if you have
a technical problem with your device, please visit
the RéAura website at www.philips.co.uk/reaura
or contact the Philips skincare expert team.
29
11 Frequently asked questions
Question Answer
What results
can I expect?
Philips RéAura laser skin rejuvenation helps you achieve improvements
with respect to specic signs of ageing. It does not completely remove
all signs of ageing and the results vary from person to person.
Are the efcacy
and safety of Philips
RéAura laser skin
rejuvenation clinically
proven?
Yes, the safety and efcacy of Philips RéAura have been clinically
proven. The results have been conrmed by a panel of independent
dermatologists.
Are there photos of
people before and
after using Philips
RéAura laser skin
rejuvenation?
Yes, you can nd these photos on www.philips.co.uk/myreaura.
Please note that results vary from person to person.
Which skin reactions
can I expect during
and after treatment?
During treatment, you may feel the laser prickle on your skin, your skin
may feel warm and you may experience some pain. The amount of
discomfort depends on various factors. After treatment, your skin may
be red and slightly swollen. For more details, see ‘Skin reactions and side
effects’ in chapter ‘How your skin responds to the treatments’. Contact
the Philips skincare expert team if you have any concerns or questions.
Can I use the
device safely?
If you are on medication or have health concerns, you must read section
‘Contraindications and other warnings’ in chapter ‘Important safety
information’ before you use the device. We advise everyone to read this
chapter before they use this device.
Can the laser harm
my skin?
No. The laser dosage system ensures that only a safe amount of laser
energy is applied to your skin. Follow the instructions in this user manual
and you can use the laser skin rejuvenation device safely.
Can the laser harm
my eyesight?
The laser skin rejuvenation device has an integrated safety system that
prevents the laser beam from shining into your eyes when the device
is used properly and according to the instructions. For details on the
safety features, see section ‘Safety features’ in chapter ‘Important safety
information’. Do not use the device on the eyelids and on the soft area
below the eye. Only treat the area around the eye where you can feel
bone beneath the skin.
ENGLISH
30
Question Answer
Can this device cause
skin cancer?
The device is a laser skincare device for home use. It has been
developed with Fraxel®, the leading laser skincare specialists. Fraxel® laser
technology is known as the golden standard in laser skin rejuvenation
and has been used by professional dermatologists in the US for almost
10 years. It is a safe, non-invasive procedure, with more than half a
million treatments performed to date. Your device uses a lower light
intensity than used in professional salon treatments. By using it more
regularly, you can achieve visible results. Clinical studies have shown the
product and procedure are safe. Fraxel®’s track record does not show
any long-term side effects. There are no indications that the device
causes or contributes to skin cancer.
I recently had a
collagen or Botox®
injection. Can I use
Philips RéAura laser
skin rejuvenation?
No, we advise you not to use Philips RéAura laser skin rejuvenation
if you had collagen or Botox® injections in the past 2 weeks.
Can I use Philips
RéAura laser skin
rejuvenation if
I recently had a
professional peeling/
skin resurfacing?
No, do not use the Philips RéAura if you recently had a professional
mechanical or chemical peeling or skin resurfacing. Allow your skin
sufcient time to recover from these procedures before you start using
Philips RéAura.
Can I use the device
when I have the u or
a cold?
A common cold or inuenza can make the treatment more painful.
We therefore recommend that you wait until you have recovered before
you resume treatment. You can use the device safely when you are ill.
Can I use the device
safely on a tattoo?
We recommend that you do not treat tattoos. When treated with
the device, tattoos may fade slightly. Do not use the device to fade
or remove tattoos deliberately, as the device is not effective for this
purpose.
What happens when
I move the device
over my eyebrows or
hairline?
Nothing happens. The laser does not have any effect on your hair or on
hair growth.
Is the device suitable
for men?
Yes, men can also use Philips RéAura laser skin rejuvenation. We advise
them to shave their face and neck before treatment.
31
Question Answer
Where can I get
support if I have
questions?
You can get advice and answers from the Philips skincare expert team.
You can reach them by phone for free at 0800 331 6015 or by email
or chat at www.philips.co.uk/myreaura. Their opening hours are Monday
to Friday, 8 a.m. - 8 p.m., and on Saturday, 9 a.m. - 6 p.m. For medical
concerns and questions, please contact your doctor.
Does the device
require maintenance
and what is the
guarantee?
The device needs to be cleaned regularly (see chapter ‘Using Philips
RéAura’). It comes with a two-year guarantee, provided you use the
device according to the instructions in this user manual.
Can I use the device
without applying the
laser performance gel?
No, you need to apply the laser performance gel, which was specially
developed for the laser technology used in this device. The gel ensures
that your skin is treated evenly and that you achieve optimal results.
Where can I get more
laser performance
gel or laser aftercare
complex?
Please refer to the store locator on www.philips.co.uk/reaura or ask the
Philips skincare expert team.
Can I use another gel
or cream instead of
the laser performance
gel?
No, other gels or creams could lead to increased pain, unwanted
side effects and skin irritation. The laser performance gel was specially
developed for the laser technology used in this device. The gel ensures
that your skin is treated evenly and that you achieve optimal results. No
guarantee is given if you use other creams or gels.
Can I use the device
to help my day cream
penetrate deeper into
my skin?
No, the device is not intended for this purpose. Only use the laser
performance gel with this device. The laser aftercare complex can be
used after treatment to calm and moisturise the skin.
How often should
I use the device
after the 8-week
programme?
You can continue to treat your skin as often as needed to maintain the
results, as long as you don’t treat more often than twice a week. Make
sure there are at least 48 hours between treatments. Don’t apply more
than one dose per zone per treatment.
32
12 Troubleshooting
This chapter summarises the most common problems you could encounter with the device.
If you are unable to solve the problem with the information below, contact the Philips skincare
expert team for free at 0800 331 6015.
Problem Possible cause Solution
The device does
not work.
The battery is
empty.
Charge the device.
The application
tip is not
attached properly.
The status indicator lights up orange continuously to
indicate that the application tip is not attached properly.
Follow the instructions in section ‘A full-face RéAura
treatment in detail’ in chapter ‘Using Philips RéAura’ to
attach the application tip properly.
The application
tip is clogged
with laser
performance gel.
You applied too much laser performance gel to your skin.
You should not apply more than one pea-sized dollop
to each zone. If the application tip gets clogged during
use, detach the tip from the device to clean it. Please
note that removal of the application tip resets the device.
The next laser dose that is applied will be a full one. To
prevent overtreatment, do not apply more than one dose
to each zone.
You have not cleaned the application tip properly.
Remove the application tip and clean it properly
according to the instructions in chapter ‘Using Philips
RéAura’.
You exert too
much pressure.
Exert only gentle pressure to ensure the contact pins are
in full contact with the skin. If there is full skin contact, the
application tip lights up red. If the device is moved at the
right speed, the treatment lights light up green.
The device was
subjected to a
major change
in temperature,
pressure or
humidity.
Let the device acclimatise for up to three hours before
you use it. The device can only be used at temperatures
between +10°C and +40°C.
The device is
broken.
Contact the Philips skincare expert team.
33
Problem Possible cause Solution
The device
suddenly
switches off.
The battery is
empty.
Charge the device.
The device is too
hot or too cold.
The status indicator lights up red continuously because
the temperature inside the device is too high or too low.
The fan inside the device continues to work to help cool
down the device. When the status indicator lights up
green continuously again, the device has cooled down
and you can use it again. If the device is so hot that it
cannot cool down sufciently in a short time, it switches
off completely after 5 minutes. Wait until the device has
cooled down before you use it again. If the device is
too cold, take it to a warmer room, wait for a while and
then try to switch on the device again. When the status
indicator lights up green continuously again, the device is
warm enough and you can use it again.
The device is in
error mode.
Switch on the device by pressing the on/off button. If the
status indicator lights up green again, you can continue
your treatment. If the status indicator continues to ash,
contact the Philips skincare expert team.
The device
has detected
overtreatment
and the
overtreatment
protection has
been activated.
The status indicator ashes orange for 30 seconds and the
device switches off automatically and remains locked for 24
hours when more than the recommended number of doses
have been applied within 24 hours. You have to wait for 24
hours until the device unlocks. Follow the instructions on
the number of doses for each treatment area.
The status
indicator lights up
red continuously
when I switch on
the device and I
hear a fan.
The room in
which you kept
your device was
too hot or too
cold.
If the device is too hot, switch it off, take it to a colder
room and wait for it to cool down. After 30 minutes try to
switch the device on again. If the device is too cold, take it
to a warmer room and wait for a while. If the temperature
has risen to over +10°C, you can switch on the device
again and the status indicator will light up green.
The status
indicator ashes
red when I
switch on the
device. I hear an
error sound and
then the device
switches itself off.
The device is
either too hot or
too cold.
Wait for about 30 minutes to allow the device to cool
down or heat up. Use the device at temperatures
between +10°C and +40°C.
34
Problem Possible cause Solution
The device is in
error mode.
Switch on the device by pressing the on/off button. If the
status indicator lights up green again, you can continue
your treatment. If the status indicator continues to ash,
contact the Philips skincare expert team.
The adapter
becomes warm
during charging.
This is normal. No action required.
I hear the sound
of a fan during
treatment.
This is normal.
The device needs
a fan for cooling.
No action required. You can continue your treatment.
The battery
indicator does
not light up when
I plug the adapter
into the wall
socket.
You have not
inserted the small
plug into the
socket on the
device properly
or you have not
inserted the
adapter into
the wall socket
properly.
Make sure you insert the small plug into the socket on
the device properly and you insert the adapter into the
wall socket properly.
The wall socket
does not work.
Check by plugging another appliance into the same
socket.
The battery
indicator lights up
red continuously,
although I have
charged the
device.
You charged
the device in a
place where the
temperature was
too high or too
low.
Do not charge the device in a hot room or close to a
radiator or other heat source. Do not charge it in a too
cold room either. The charging and usage temperature is
between +10°C and +40°C.
When I charge
the device, the
status indicator
ashes red and
I hear an error
sound.
You charge
the device in a
place where the
temperature is
too high.
Do not charge the device in a hot room or close to a
radiator or other heat source. The charging and usage
temperature is between +10°C and +40°C.
I have switched
on the device but
cannot select an
intensity setting.
You have to reset
the device.
To reset the device, switch it off and then on again.
If you are still not able to select an intensity setting,
call the Philips skincare expert team.
35
Problem Possible cause Solution
After I select an
intensity setting,
the intensity light
continues to ash
You have to reset
the device.
To reset the device, switch it off and then on again. If the
intensity light continues to ash, call the Philips skincare
expert team.
The treatment
lights rarely go on
during treatment.
You probably
move the device
either too fast or
too slow.
If you hear no humming sound, you move the device too
slow or too fast. Try moving the device faster or slower.
If the treatment lights are on, you see the application tip
light up solid red and you hear a humming sound, you are
moving the device at the right speed and there is proper
skin contact.
The laser output
window may
be dirty.
Clean the laser output window (see chapter ‘Using
Philips RéAura’).
The contact pins
of the application
tip are not in full
contact with
the skin.
Exert gentle pressure to ensure full skin contact. If the
contact pins are in full contact, the application tip lights
up red. If the device is moved at the right speed, the
treatment lights light up green.
You failed to
apply the laser
performance gel
to your skin.
It is essential that you apply the laser performance
gel to ensure proper skin contact and easy gliding
across the skin.
I do not feel the
laser beam on
my skin during
treatment.
The application
tip is not in full
contact with
the skin.
Exert gentle pressure to ensure full skin contact. If the
contact pins are in full contact, the treatment lights light
up green and the application tip lights up red.
You move the
device too fast or
too slow.
If you hear no humming sound, you move the device
either too fast or too slow. Try moving it faster or slower.
If the treatment lights are on, you see the application
tip light up red and you hear a humming sound, you are
moving the device at the right speed and there is proper
skin contact.
The device
becomes warm
during treatment.
This is normal. No action required.
