Table of Contents
- Trademarks
- Liability
- Copyright
- Environmental Information
- Screen Examples in This Manual
- Introduction
- Safety Precautions
- Product Overview
- Before Installing the Scanner
- Installing the Scanner
- Power on the Scanner
- Scan with the SilverFast application
- Film Holders
- Lens Calibration Tool
- Appendix A: Troubleshooting
- Appendix B: Specifications
- Appendix C: Customer Service and Warranty
Plustek 120 Pro User Manual
Displayed below is the user manual for 120 Pro by Plustek which is a product in the Scanners category. This manual has pages.
Related Manuals
Installation
Usage&Maintenance
Troubleshootin
g
Trademarks
©2020PlustekInc.Allrightsarereserved.Noportionofthisdocumentmaybe
reproducedwithoutpermission.
Alltrademarksandbrandnamesmentionedinthispublicationarepropertyof
theirrespectiveowners.
Liability
Whilealleffortshavebeenmadetoensuretheaccuracyofallcontentsinthis
manual,weassumenoliabilityforerrorsoromissionsorbystatementsofanykind
inthismanual,whethersucherrorsareomissionsorstatementsresultingfrom
negligence,accidents,oranyothercause.Thecontentsofthismanualaresubject
tochangewithoutnotice.Wewillnotshoulderanylegalliability,ifusersfailedto
followtheoperationinstructionsinthismanual.
Copyright
Thescanningofcertaindocuments,forexamplechecks,banknotes,I.D.cards,
governmentbonds,orpublicdocuments,maybeprohibitedbylawand/orsubject
tocriminalprosecution.Werecommendyoutoberesponsibleandrespectfulof
thecopyrightslawswhenyouarescanningbooks,magazines,journalsandother
materials.
EnvironmentalInformation
Recycleordisposalatend‐of‐lifeinformation,pleaseasklocaldistributorsor
suppliersforrecycleanddisposalinformation.Theproductisdesignedand
producedtoachievesustainableenvironmentalimprovement.Westriveto
produceproductsincompliancewithglobalenvironmentalstandards.Please
consultyourlocalauthoritiesforproperdisposal.
Theproductpackagingisrecyclable.
Attentionforrecycling(ForEUcountryonly)
Protectyourenvironment!Thisproductshouldnotbethrownintothehousehold
wastecontainer.Pleasegiveittothefreecollectingcenterinyourcommunity.
ScreenExamplesinThisManual
ThescreenshotsinthisguideweremadewithWindows10.Ifyouareusing
Windows8/7,yourscreenwilllooksomewhatdifferentbutfunctionsthesame.
TableofContents
INTRODUCTION............................................................................................................................................1
ANOTEABOUTICONS ...................................................................................................................................1
SAFETYPRECAUTIONS .................................................................................................................................2
MAINTENANCE.............................................................................................................................................3
PRODUCTOVERVIEW ..................................................................................................................................4
BOXCONTENTS ............................................................................................................................................4
SCANNEROVERVIEW .....................................................................................................................................5
BEFOREINSTALLINGTHESCANNER ............................................................................................................6
CONNECTINGTHESCANNERTOYOURCOMPUTER...............................................................................................6
INSTALLINGTHESCANNER ..........................................................................................................................7
INSTALLINGSCANNERDRIVER(WINDOWS)........................................................................................................7
INSTALLINGSILVERFASTSOFTWARE..................................................................................................................8
POWERONTHESCANNER .........................................................................................................................11
REQUESTFORSILVERFASTSERIALNUMBER .....................................................................................................12
SILVERFASTSOFTWARESERIALIZATION ...........................................................................................................13
SCANWITHTHESILVERFASTAPPLICATION ..............................................................................................15
FILMHOLDERS ...........................................................................................................................................16
USINGMOUNTEDSLIDEHOLDER...................................................................................................................16
USING35MMFILMSTRIPHOLDER..................................................................................................................16
USING120/220FILMSTRIPHOLDER .............................................................................................................17
INSERTTHEFILMHOLDER.............................................................................................................................18
LENSCALIBRATIONTOOL ..........................................................................................................................19
APPENDIXA:TROUBLESHOOTING ............................................................................................................24
SCANNERCONNECTION................................................................................................................................24
SCANNINGPROBLEMS .................................................................................................................................25
APPENDIXB:SPECIFICATIONS...................................................................................................................27
APPENDIXC:CUSTOMERSERVICEANDWARRANTY...............................................................................28
SERVICE&SUPPORTINFORMATION(FOREUCOUNTRYONLY)............................................................................28
STATEMENTOFLIMITEDWARRANTY ..............................................................................................................29
FCCRADIOFREQUENCYSTATEMENT .............................................................................................................30
Introduction
WelcometotheworldofPlustekscanners–theultimateincomputerimaging.Your
newscannerwillimprovetheprofessionalismofyourday‐to‐daycomputingtasksby
allowingyoutoinputimagesintoyourcomputersystem.
Likeallofourproducts,yournewscanneristhoroughlytestedandbackedbyour
reputationforunsurpasseddependabilityandcustomersatisfaction.
Thankyouforchoosingusasyourscannersupplier.Wehopeyouwillcontinuetoturn
tousforadditionalqualityproductsasyourcomputingneedsandinterestsgrow.
ANoteaboutIcons
Thisguideusesthefollowingiconstopointoutinformationthatdeservesspecial
attention.
Danger
Danger:Aprocedurethatmustbefollowedcarefullyto
preventinjury,oraccidents.
Caution
Caution:Informationthat,ifnotfollowed,mayresultindata
lossordamagetotheproduct.
Attention
PaySpecialAttention:Instructionsthatareimportantto
rememberandmaypreventmistakes.
1
SafetyPrecautions
Beforeusingthisdevice,pleasereadthefollowingimportantinformationtoeliminate
orreduceanypossibilityofcausingdamageandpersonalinjury.
1.Usage,theproductisforindooruseindrylocations.Moisturecondensationmay
occurinsidethisdeviceandcausemalfunctionattheseconditions:
• whenthisdeviceismoveddirectlyfromacoldtoawarmlocation;
• afteracoldroomisheated;
• whenthisdeviceisplacedinadamproom.
Toavoidthemoisturecondensation,youarerecommendedtofollowthe
procedure:
i.Sealthisdeviceinaplasticbagforittoadapttoroomconditions.
ii.Waitfor1‐2hoursbeforeremovingthisdevicefromthebag.
2.DousethepoweradapterandUSBcableprovidedwiththescanner.Useofother
poweradapterandcablesmayleadtomalfunction.
3.KeepthespacearoundtheACadapterclearincaseyouneedtoquicklyunplug
theACadapterduringemergencies.
4.Damagedwirecouldcausefireorelectricalshock.Keepthepowercordstraight
andwithoutbeingtwisted,bended,orscraped.
5.Unplugthisdeviceifyoudon’tneedtouseforacertainperiodoftime,suchas,
duringnightorlongweekend,toavoidanyrisksofcausingfire.
6.Donotattempttodisassemblethescanner.Thereisdangerofanelectricalshock
andopeningyourscannerwillvoidyourwarranty.
7.Besurenottobumporknockthescannerasitisfragileandcouldbreak.
8.Beforeinstallingthedevicedrivers,pleasedisconnectallotherimagingdevices
(otherscanners,printers,digitalcameras,webcameras)fromthePC.
9.SavetheSetup/ApplicationUSBstick.Youmayneedtoreinstallthedriverand
softwareinthefuture.
10.Pleasemakesureyourhandsarecleanbeforehandlingslidesandnegatives.If
thereisdustonyourfilmmaterial,pleasecleanitbyblowingitofforwipingwith
non‐abrasivecloth.
11.Pleasekeepyourslidesandnegativesinacool,dryplaceoutofdirectsunlight.
Handlewithcareasimproperstorageandhandlingcanleadtodeteriorationand
ultimatelyaffectyourscanresults.
2
Maintenance
Caution
Tokeepyourscannerworkingsmoothly,takeamomenttoreview
thefollowingmaintenancetips.
Avoidusingthescannerinadustyenvironment.Whenitisnotinuse,keepthe
scannercovered.Dustparticlesandotherforeignobjectsmaydamagetheunit.
Donotattempttodisassemblethescanner.Thereisdangerofanelectricalshock
andopeningyourscannerwillvoidyourwarranty.
Donotsubjectthescannertoexcessivevibration.Itmaydamagetheinternal
components.
Yourscanneroperatesbestintemperaturesbetween10°Cto40°C(50°Fto104°
F).
3
ProductOverview
BoxContents1
Scanner
MountedSlideHolderandFilmstripHolder
A.Forscanning35mmmountedslides(max.5slides)
B.Forscanning35mmfilmstrips(max.12frames)
C.Forscanning120/220filmstrips(For6x4.5)
D.Forscanning120/220filmstrips(For6x6&6x7)
E.Forscanning120/220filmstrips(For6x8/6x9&6x12)
USB3.0Cable
PowerAdapter
QuickGuide
Setup/ApplicationUSBstick
Activationcard
6x7IT‐8Target
Attention
Youmayfindthescannerhardwareserialnumber
ontheactivationcard,pleasekeepthecardinasafe
place.
1 Savetheboxandpackingmaterialsincaseyouneedtotransportthisscannerinthefuture.
Boxcontentsmaychangeatanytimewithoutpriornotice.
4
ScannerOverview
LogoLED:Itindicatesthescannerstatus.
PowerButton:Pressandholdthebuttonfor2secondsthenreleasethebuttonto
turnthescannerON.Pressandholdthebuttonfor2secondsthenreleasethe
buttontoturnthescannerOFF.
LogoLED
(blue)
Powerbutton
LED(orange)Status
OnOffThescanneristurnedonandoperatingnormally.
OnBlinkingThefilmholderhasbeenejectedandcanbe
removed.
OffOff
Thescannerisoff,eitherbecausethepowerisnot
turnedon,orbecausetheACadapterisnot
properlypluggedintoanACpoweroutlet.
EjectButton:Usethistoejectthecurrentlyinsertedfilmholder.
FrontFilmHolderSlot:Insertthefilmholderintothescannerthroughdustcover.
RearFilmHolderSlot:ManuallyremovetheFilmHolderthroughtheRearFilm
HolderSlotifitdoesnotejectthroughthefrontautomatically.
ProtectionCover:ProtectstheRearFilmHolderSlot,thePowerReceptorand
USBPort.OpentheProtectionCovertousethescanner.
USBPort
PowerReceptor
Attention
Youwillneedthe12digitsSerialNumberforSilverFastsoftwar
e
activation.Youwillalsoneeditwhenyoucontactyourdealerorou
r
servicecenterinthefuture.
5
BeforeInstallingtheScanner
ConnectingtheScannertoYourComputer
Attention
Pleaseallowabout12cmofspacebehindthescannertoopenthe
ProtectionCover.
Plugthepoweradapterintothescanner’spowerreceptor.
PlugtheotherendofthepoweradapterintoastandardACpoweroutlet.
PlugthesquareendoftheincludedUSBcabletotheUSBportattherearofthe
scanner.
PlugtherectangularendoftheUSBcabletotheUSBportonthebackofyour
computer.
Note:IfthereisanotherUSBdeviceconnectedtothecomputer,connectthe
scannertoanavailableUSBport.
Attention
PleaseDONOTpoweronthescannernow.
6
InstallingtheScanner
Pleasefollowthestep‐by‐stepproceduresdescribedbelowtoinstalltheUSBscanner.
*Youmayfindthelatestdriveronourofficialwebsitewww.plustek.com‐>Support&
Download‐>DriversandDownloads
InstallingScannerDriver(Windows)
Attention
ForMacOSXuser,it’snotnecessarytoinstallthedriver,youjust
needtoinstalltheSilverFastsoftware.
1.InserttheSetup/ApplicationUSBstickintoyourcomputer.
2.ClickSetup.exeunderOPTICFILM＞Windows＞PlustekOpticFilm120Proto
installthescannerdriver.
3.Afterthesoftwareisinstalled,closeallopenapplicationsandclickonthe[Finish]
buttontorestartyourcomputer.
7
InstallingSilverFastSoftware
1.InserttheSetup/ApplicationUSBstickintoyourcomputer.
2.InstalltheSilverFastsoftwarebythefollowingpath:
WindowsOS:OPTICFILM＞Windows＞SilverFast＞SF‐Installer.exe
MacOSX:OPTICFILM＞Mac＞SilverFast＞SF‐Installer.dmg
IfamorerecentSilverFastversionisavailableonline,thefollowingdialogwillbe
displayed.
WindowsOS
MacOSX
Click[OK]todownloadandinstallthelatestSilverFastversionfromtheinternetor
click[Cancel]toinstalltheout‐of‐dateversionfromtheUSBstick.
8
3.Followtheon‐screeninstructions.
WindowsOS
MacOSX
9
4.Aftertheinstallationfinishes,clickon[Finish]/[Close]toexittheinstaller.
WindowsOS
MacOSX
10
PowerontheScanner
Pressandholdthebuttonfor2secondsthenreleasethebuttontoturnthescanner
ON.
Attention
Pressandholdthebuttonfor2secondsthenreleasethebuttonto
turnthescannerOFF.
11
RequestforSilverFastSerialNumber
1.Visitthewebsitewww.silverfast.com/activation‐plustekandfollowthe
instructions.Youwillneedyourscannerhardwareserialnumber.
2.Enteryourscannerhardwareserialnumber,yourname,andyouremailaddress.
TheSilverFastserialnumberwillbesenttoyourregisteredemailaddress.
12
SilverFastSoftwareSerialization
1.LaunchtheSilverFastprogramusingtheSilverFastshortcutonyourDesktop.Verify
your[ImageSource]and[Languageselection],thenclickon[Start]tolaunchthe
program.
WindowsOS
MacOSX
13
2.Oncetheprogramhasbeenlaunched,enteryour[Firstname],[Lastname]and
[Serialnumber],thenclickon[Unlock]tounlockSilverFast.
WindowsOS
MacOSX
Attention
Visitthewebsitewww.silverfast.com/activation‐plustektorequest
SilverFastserialnumber.Youwillneedyourscannerhardwareserial
number.
14
ScanwiththeSilverFastapplication
LaunchtheSilverFastlauncherusingtheSilverFastshortcutonyourDesktop.Adjust
thescansettings.PleaserefertotheSilverFastmanualformoreinformationabout
availablescansettings.
WindowsOS
MacOSX
15
FilmHolders
Severalfilmholdersareincludedinthepackage.Theyguaranteecorrectscanning
results.
UsingMountedSlideHolder
Insertmountedslidesintoslotswithemulsion(non‐glossy)sidedown.
Therearearrowsandillustrationsontheframeofeachslot.Pleasefollowthe
illustrationstoinsertthemountedslides.
Using35mmFilmstripHolder
Openthefilmholderandplacethefilmstripinthefilmholderwiththeemulsion(non‐
glossy)sidedown.Alwaysalignthefilmtowardsthedirectionofinsertion.The
directionofinsertionisindicatedbyawhitesquareandanarrow.Whenscanninga
singlefilmstriporfilmstripsofdifferentlengths,pleaseusetheincludedmasking
sheetstocoveranyopenframes,thenclosethefilmholdercover.
Arrow
Directionofinsertion
16
Using120/220FilmstripHolder
Openthefilmholderandplacethefilmstripinthefilmholderwithemulsion(non‐
glossy)sidedown.Alwaysalignthefilmtowardsthedirectionofinsertion.The
directionofinsertionisindicatedbyawhitesquareandanarrow.
Directionofinsertion
Arrow
Attention
Adjusttheindividualframestofitthesizeoftheimagesonyour
film,thenclosethefilmholdercover.
6x4.5
6x66x7
6x8/6x96x12
17
InserttheFilmHolder
InsertthefilmholderintothescannerthroughtheFrontFilmHolderSlotuntilitis
automaticallypulledinbythescanner.Thescannerwillnotpullinthefilmholderifthe
USBcableisdisconnected.
Pleaseallowabout35cminfrontofthescannertoinsertandremovethefilmholder.
Attention
PleaseDONOTpressanyscanbuttonsuntilthefilmholderiscompletely
inserted.Ittakesabout30secondstolocatethefilmpositionanddetect
thefilmtype.
Attention
Thefilmholdershouldbeabletobeinsertedintothescanner
smoothly.Donotpushthefilmholderhard.
Onthetopsideofthefilmholderyoucansee’35mm
MountedFilmHolder’or’35mmStripFilmHolder’or‘120/220
StripFilmHolder’.Alwayskeepthissideupforcorrectscan
results.
18
LensCalibrationTool
Attention
ForMacOSXuser,pleaseinstallLensCalibrationToolbythe
followingpathintheUSBstick:
OPTICFILM＞Mac＞PlustekOpticFilm120Pro
ThefocuspointofthescannercanbeshiftedbythisLensCalibrationTool.
Attention
BeforeyoulaunchthisLensCalibrationTool,pleasemakesure
you’veexittheSiverFastprogram.
Thisprocesstakesabout20minutesfor35mmfilm,exact
completetimevariesdependingontheresolutionandthefilm
sizeyou’veselected.
ForWindowsuser:
ClickStart>AllPrograms>Yourscannermodelname>LensCalibrationTool.(For
Windows8.1users:Pointyourmousecursortotheupperorlowerrightcornerofyour
screentoopentheCharmbar.ClickontheStartcharm,thenclickonthedownwards
arrowbuttoninthelowerleftcornerofthescreen.TheAppsscreenwillbeshown.
MoveyourcursortotherightedgeofthescreentoscrollrightuntilyoufindYour
scannermodelname,andthenclickonLensCalibrationTool.)
ForMacOSXuser:
Double‐clickonLensCalibrationToolinFinder>Applications>Plustek>Your
scannermodelname.
19
Youwillbepromptedtoinsertthefilmholder.
Ifyouinsertthe35mmfilmslideholder,thefollowingdialogpopsup.Selectthefilm
typeanddesiredframethatyouwanttotakeasthestandard,thenclickOKbutton.
YoumaytickthecheckboxofMax.Res.toscanimagewiththemaximumresolution.
Attention
TheMax.Res.is5300dpi,whilethedefaultresolutionsettingis
2650dpi.
20
Ifyouinsertthe35mmfilmstripholder,thefollowingdialogpopsup.Selectthefilm
typeanddesiredframethatyouwanttotakeasthestandard,thenclickOKbutton.
YoumaytickthecheckboxofMax.Res.toscanimagewiththemaximumresolution.
Ifyouinsertthe120filmstripholder,thefollowingdialogpopsup.Selectthefilmtype,
filmsizeanddesiredframethatyouwanttotakeasthestandard,thenclickOKbutton.
YoumaytickthecheckboxofMax.Res.toscanimagewiththemaximumresolution.
21
ClicktheStartbutton,andthescannerstarttoscantheimagewith11focusmodes.
Double‐clickontheimagetoenlargeandseethedetails.Youmayusethehandtoolto
movetheimagearound.Tozoominandout,justclickthe+/‐button.
Attention
indicatesthatyouhaveselectedthe4thimagesoutof11,
thatis[‐2]focusmode.
22
SelectthedesiredimageandclickApplybuttontoapplythefocusmodetothe
followingscans.
Attention
YoumayclickResettofactorydefaultbuttontoresetthevalueto
defaultsettingatanytimewhileanyfilmholderisinserted.
23
AppendixA:
Troubleshooting
ScannerConnection
Thefirststeptotakewhentroubleshootingconnectionproblemswithyourscanneris
tocheckallphysicalconnections.
Attention
ManuallyInstallingtheSoftware
ForWindowsOS:Ifyouarefacingdifficultyininstallingthescannerdriver,
pleasetrymanuallyinstallingthesoftware.
1.Pleaseopen[Start]>[ControlPanel]>[System]>[Hardware]>
[DeviceManager].Inthe[DeviceManager]window,right‐click
onthisscannerunder[Otherdevices]andselect[UpdateDriver
Software]fromthepop‐upmenu.
2.Click[Browsemycomputerfordriversoftware]inthewindow
thatappears,andclickthe[Browse]button.Inthe[BrowseFor
Folder]window,selectthefolderthatcontainsthisscanner’s
driverandclickthe[OK]buttontoreturntothepreviousscreen.
Clickthe[Next]buttonandclick[Installthisdriversoftware
anyway]ifthe[WindowsSecurity]windowappears.
3.BrowseyourUSBstickandmanuallyrunthe[Setup.exe]filefrom
OPTICFILM＞Windows＞PlustekOpticFilm120Pro.Clickon
the[Yes]buttonifthe[UserAccountControl]dialogpopsup.
Followtheon‐screeninstructionstoinstallallsoftwarethatyour
newUSBscannerrequires.
24
ScanningProblems
Mostproblemsareeasilysolved,andsomeofthemostcommonquestionsandtheir
recommendedsolutionsarelistedbelow.
*AlwaysmakesurethatyouareusingthelatestsoftwareofPlustekandSilverFast.
SymptomCause&Solution
Thescannercannot
befound
TheUSBcablesarenotconnectedproperly
Makesurethatthecablesareconnectedtightlyandtothe
properport.
TheUSBcablemightbetoolong
PleaseusetheUSBcablethatcomeswithyourscanner.
Thescanner’spowercordisnotconnectedproperly
MakesurethattheACadapterisconnectedtoanoutlet.If
thescannerisconnectedtoaSurgeProtector,makesure
thattheSurgeProtectoristurnedon.
Thescannerisnotpoweron.
Pressandholdthepowerbuttonfor2secondsthen
releasethebuttontoturnthescannerON.
Windowsdidn’tdetectthescanner
1)Pleaseopen[Start]>[ControlPanel]>[System]>
[Hardware]>[DeviceManager].
2)Pleasecheckifyourscannerisproperlylistedunder
[ImagingDevices].Ifitisnotlistedthereorthedeviceicon
hasanexclamationmark,pleasereferto“Manually
InstallingtheSoftware”toinstallthedevicedrivers.
Thescannedfilm
appearsabnormal.
Thereisanoffsetin
thescannedpicture.
Thescannerorthesurfaceitisplacedonwasbumped
intoduringthescanningprocess
PleasepresstheEjectbuttononyourscannertoejectthe
filmholder,thenreinsertthefilmholder.Pleasescanthe
filmagainandmakesurethescannerorthesurfaceitis
placedonisnotbumpedinto.
Thefilmholderis
stuckinsidethe
scanner
Thescanner’spowerorUSBcablegotdisconnected
duringthescanorsomeothererrorcausethescantofail
whilethescannerwasscanning
DisconnectandreconnectthepowerandUSBcablesto
thescanner.Thescannerwillattempttoejectanyinserted
filmholderautomaticallywhenturnedon.Ifthefilm
holderisnotejectedautomatically,pleaseejectthefilm
holderbypushingitthroughthedeviceuntilitcanbe
removedfromtheRearFilmHolderSlot.Pleaseallow
about35cmbehindthescannertoremovethefilmholder.
25
Thefilmholderis
automatically
ejected
YoujustconnectedtheUSBcableafteraccidently
disconnectingit
Thescannerwillejectanyinsertedfilmholderwhen
connectionwithacomputerhasbeenestablished.This
behaviorisnormal
Thefilmholderis
notpulledintothe
scanner
ThescannerandcomputerarenotconnectedviaUSB
cable
Pleasemakesurethescannerandyourcomputerare
connectedviaUSBcable.Thescannerwillnotpullinthe
filmholderiftheUSBcableisdisconnected.
Thereisagrinding
orrattlingnoiseat
thebeginningof
eachscan
Thescannerengagesthegearsanditinitializesitself
beforescanning
Thisnoiseisnormaltotheoperationofthescanner.
26
AppendixB:
Specifications2
OpticFilm120Pro
ImageSensorCCD
LightSourceLED
HardwareResolutionMaximumInput:10600dpi
MaximumOutput:5300dpi@6x12cm
ScanModesColor:48‐bitinput,24/48‐bitoutput
Grayscale:16‐bitinput,8/16‐bitoutput
DynamicRangeN/A
InfraredBuilt‐in
ScanningArea(WxL)60mmx120mm
IT8TargetIncluded6x7IT8slideforcoloraccuracy
PowerSupply24Vdc/0.75A
InterfaceUSB3.0
NetWeightApprox.6.2Kgs
Dimensions(WxDxH)210x374x189mm
2Hardwarespecificationsmaychangeatanytimewithoutpriornotice.
27
AppendixC:
CustomerServiceandWarranty
Ifyouencounterproblemswithyourscanner,pleasereviewtheinstallation
instructionsandtroubleshootingsuggestionscontainedinthisguide.
Visitourwebsitewww.plustek.comformorecustomerserviceinformation.Forfurther
assistancecallourcustomersupportphonenumberlistedonthewebsite.Oneofour
representativeswillbehappytoassistyoufromMondaythroughFridayinoffice
workinghoursasshownbelow:
Europe9:00a.m.–5:30p.m.(CET)
OtherCountriesorAreas9:00a.m.–6:00p.m.TaiwanTime
Toavoiddelays,pleasehavethefollowinginformationavailablebeforecalling:
Scannernameandmodelnumber
Scannerserialnumber(locatedatrearofscannernearportconnectors)
Adetaileddescriptionoftheproblem
Yourcomputermanufactureranditsmodelnumber
ThespeedofyourCPU(Pentium133,etc.)
YourcurrentoperatingsystemandBIOS(optional)
Nameofsoftwarepackage(s),versionorreleasenumberandmanufacturerofthe
software
OtherUSBdevicesinstalled
Service&SupportInformation(ForEUcountryonly)
Whereappropriate,theperiodofavailabilityofsparepartsandthepossibilitiesof
upgradingproductsinformation.Pleaseasklocaldistributorsandsuppliersforspare
partsinformationandproductupgradeinformation.
InformationrequestedbyrelevantImplementingMeasure.Pleaseasklocal
distributorsandsuppliersfortherelatedinformationofImplementingMeasuretest
report.
Donotdisposeanythingofproductsbeforeyouasklocaldistributorsandsuppliersto
getcorrectinformationfordecreasesofenvironmentalimpactwithrightmethodsand
procedures.
Ifyouwanttodisposalstheproductand/oranaccessory,pleaseasklocaldistributors
andsupplierstogetthecontactinformationofnearestdisposalmanufactures.
Ifyouhaveanymaintenanceinquiry,pleaseasklocaldistributorsandsupplierstoget
thecontactinformationofnearestmaintenancecenterinordertoextendtheproduct
usagelifetime.
Ifyouwanttomaintainandclearancetheproduct,pleaseasklocaldistributorsand
28
supplierstogettherightinformationofneareststores.
StatementofLimitedWarranty
ThisStatementofLimitedWarrantyappliesonlytotheoptionsyouoriginallypurchase
foryouruse,andnotforresale,fromanauthorizedreseller.
Themanufacturerwarrantyincludesallpartsandlabor,andisnotvalidwithoutthe
receiptoforiginalpurchase.Toobtainwarrantyservice,youmaycontactthe
authorizeddealerordistributor,orvisitourwebsitetocheckouttheavailableservice
information,orsendarequestviaE‐mailforfurtherhelp.
Ifyoutransferthisproducttoanotheruser,warrantyserviceisavailabletothatuser
fortheremainderofthewarrantyperiod.Youshouldgiveyourproofofpurchaseand
thisstatementtothatuser.
Wewarrantthatthismachinewillbeingoodworkingorderandwillconformtoits
functionaldescriptionsinthedocumentationprovided.Uponprovisionofproofof
purchase,replacementpartsassumetheremainingwarrantyofthepartstheyreplace.
Beforepresentingthisproductforwarrantyservice,youmustremoveallprogrammes,
dataandremovablestoragemedia.Productsreturnedwithoutguidesandsoftware
willbereplacedwithoutguidesandsoftware.
ThisLimitedWarrantyservicedoesnotprovideforcarry‐inexchangewhenthe
problemresultsfromaccident,disaster,vandalism,misuse,abuse,unsuitable
environment,programmemodification,anothermachineornon‐vendormodification
forthisproduct.
Ifthisproductisanoptionalfeature,thisLimitedWarrantyappliesonlywhenthe
featureisusedinamachineforwhichitwasdesigned.
IfyouhaveanyquestionsaboutyourLimitedWarranty,contacttheapprovedretailer
fromwhomyouboughttheproductorthemanufacturer.
THISLIMITEDWARRANTYREPLACESALLOTHERWARRANTIES,EXPRESSORIMPLIED,
INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFMERCHANTABLITY
ANDFITNESSFORAPARTICULARPURPOSE.HOWEVER,SOMELAWSDONOTALLOW
THEEXCLUSIONOFIMPLIEDWARRANTIES.IFTHESELAWSAPPLY,THENALLEXPRESS
ANDIMPLIEDWARRANTIESARELIMITEDINDURATIONTOTHEWARRANTYPERIOD.
NOOTHERWARRANTIESAPPLYAFTERTHATPERIOD.
Somejurisdictionsdonotallowlimitationsonhowlonganimpliedwarrantylasts,so
theabovelimitationmaynotapply.
Undernocircumstancesareweliableforanyofthefollowing:
Thirdpartyclaimsagainstyouforlossesordamages.
Lossof,ordamageto,yourrecordsordata;or
Economicconsequentialdamages(includinglostprofitsorsavings)orincidental
29
damages,evenifweareinformedoftheirpossibility.
Somejurisdictionsdonotallowtheexclusionorlimitationsofincidentalor
consequentialdamages,sotheabovelimitationorexclusionmaynotapplytoyou.
ThisLimitedWarrantygivesyouspecificlegalrights,andyoumayalsohaveother
rightsthatvaryfromjurisdictiontojurisdiction.
Toobtainthewarrantyservice,youmay:
contacttheauthorizeddealerordistributor.
visitourwebsitetocheckouttheup‐to‐dateservice.
sendarequestviaE‐mailforfurtherhelp.
FCCRadioFrequencyStatement
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassB
digitaldevice,pursuanttopart15oftheFCCrules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.
Thisequipmentgenerates,usesandcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructions,maycauseharmfulinterference
toradiocommunications.However,thereisnoguaranteethatinterferencewillnot
occurinaparticulartelevisionreception(whichcanbedeterminedbyturningthe
equipmentoffandon),theuserisencouragedtotrytocorrecttheinterferencebyone
ormoreofthefollowingmeasures:
Reorientorrelocatethereceivingantenna.
Increasetheseparationbetweentheequipmentandreceiver.
Connecttheequipmenttoanoutletonacircuitdifferentfromthatwhichthe
receiverisconnected.
Shieldedinterconnectcablesandshieldedpowercordwhicharesuppliedwiththis
equipmentmustbeemployedwiththisequipmenttoensurecompliancewiththe
pertinentRFemissionlimitsgoverningthisdevice.
Consultthedealeroranexperiencedradio/TVtechnicianforhelpiftheconditions
persist.
Changesormodificationsnotexpresslyapprovedbythemanufactureror
authorizedservicecentercouldvoidtheuser’sauthoritytooperatethisequipment.
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