Plustek SC8016U User Manual
Displayed below is the user manual for SC8016U by Plustek which is a product in the Scanners category. This manual has pages.
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Trademarks
© 2016 Plustek Inc. All rights are reserved. No portion of this document may be
reproduced without permission.
All trademarks and brand names mentioned in this publication are property of their
respective owners.
Liability
While all efforts have been made to ensure the accuracy of all contents in this
manual, we assume no liability for errors or omissions or by statements of any kind
in this manual, whether such errors are omissions or statements resulting from
negligence, accidents, or any other cause. The contents of this manual are subject
to change without notice. We will not shoulder any legal liability, if users failed to
follow the operation instructions in this manual.
Copyright
The scanning of certain documents, for example checks, bank notes, I.D. cards,
government bonds, or public documents, may be prohibited by law and/or subject
to criminal prosecution. We recommend you to be responsible and respectful of the
copyrights laws when you are scanning books, magazines, journals and other
materials.
Environmental Information
Recycle or disposal at end-of-life information, please ask local distributors or
suppliers for recycle and disposal information. The product is designed and
produced to achieve sustainable environmental improvement. We strive to produce
products in compliance with global environmental standards. Please consult your
local authorities for proper disposal.
The product packaging is recyclable.
Attention for recycling (For EU country only)
Protect your environment! This product should not be thrown into the household
waste container. Please give it to the free collecting center in your community.
Screen Examples in This Manual
The screen shots in this guide were made with Windows 7. If you are using
Windows XP / Vista / 8 / 10, your screen will look somewhat different but functions
the same.
Table of Contents
INTRODUCTION....................................................................................................1
How to Use This Guide...............................................................................................1
Conventions of This Guide .........................................................................................2
A Note about Icons............................................................................................................... 2
Safety Precautions......................................................................................................2
Minimum System Requirements.................................................................................3
Box Contents ..............................................................................................................4
The Scanner Overview ...............................................................................................5
LED Indicator..............................................................................................................8
Ultrasonic Sensor .......................................................................................................9
CHAPTER I. INSTALLING THE SCANNER................................................................. 10
Software Installation Requirements..........................................................................10
Hardware Requirements...........................................................................................11
Installing and Setting up the Scanner....................................................................... 11
Step 1. Install the Paper Chute........................................................................................... 12
Step 2. Connecting the Scanner to Your Computer........................................................... 13
Step 3. Installing the Software............................................................................................ 15
Step 4. Testing the Scanner............................................................................................... 20
Installing Additional Software....................................................................................21
CHAPTER II. SCANNING ..................................................................................... 22
Preparing Documents...............................................................................................22
Checking Document Conditions ......................................................................................... 22
Loosening Documents........................................................................................................ 24
Placing Documents...................................................................................................24
Placing Business Cards............................................................................................26
Placing Plastic Cards................................................................................................26
Scanning Documents................................................................................................27
Scanning via TWAIN Interface ........................................................................................... 27
Scanning from the Scanner’s Front Panel.......................................................................... 28
Scanning from the On-screen DocAction’s Execute Menu ................................................ 29
CHAPTER III. CARE AND MAINTENANCE ............................................................... 31
Cleaning the Scanner ...............................................................................................31
Cleaning Materials..............................................................................................................31
Cleaning the ADF ...............................................................................................................32
Replacing Consumables...........................................................................................34
Replacing the Pad Module ................................................................................................. 34
Replacing the Feed Roller.................................................................................................. 35
Calibrating the Scanner ............................................................................................38
Power Save ..............................................................................................................39
CHAPTER IV. TROUBLESHOOTING........................................................................ 40
Scanner Connection .................................................................................................40
Clearing Paper Jams ................................................................................................41
APPENDIX A: SPECIFICATIONS............................................................................ 42
APPENDIX B: CUSTOMER SERVICE AND WARRANTY................................................ 45
Service & Support Information..................................................................................45
Statement of Limited Warranty .................................................................................46
FCC Radio Frequency Statement.............................................................................47
1
INTRODUCTION
Thank you for choosing us as your scanner supplier. Your new scanner will
improve the professionalism of your day-to-day computing tasks by allowing you to
input images and electronic text into your computer system. You can easily scan
single-sided or double-sided documents with your scanner.
Like all of our products, your new scanner is thoroughly tested and backed by our
reputation for unsurpassed dependability and customer satisfaction. We hope you will
continue to turn to us for additional quality products as your computing needs and
interests grow.
HOW TO USE THIS GUIDE
This User’s Guide provides instructions and illustrations on how to install and
operate your scanner. This guide assumes the user is familiar with Microsoft Windows.
If this is not the case, we suggest you learn more about Microsoft Windows by referring
to your Microsoft Windows manual before using your scanner.
The Introduction section of this manual describes the box contents and minimum
computer requirements to use this scanner. Before you start installing your scanner,
check the box contents to make sure all parts are included. If any items are damaged
or missing, please contact the vendor where you purchased your scanner or our
customer service directly.
Chapter I describes how to install scanner’s software and connect the scanner to
your computer. Note: The scanner connects to your computer through the Universal
Serial Bus (USB). If your computer does not support USB technology, you will need to
purchase a USB interface card to add USB capabilities to your computer, or buy and
install USB connectors if your motherboard has USB capabilities. This guide assumes
that your computer is USB-ready and has a free USB port.
Chapter II describes how to use your scanner.
Chapter III describes how to maintain and clean your scanner.
Chapter IV contains technical support information that can help you solve simple
problems.
Appendix A contains the specifications of the scanner you purchased.
Appendix B contains our customer service, the limited warranty agreement and
FCC statement concerning the product.
2
CONVENTIONS OF THIS GUIDE
Bold —Represents commands or contents on your computer screen.
ALL CAPS —Important note or first use of an important term in a chapter.
Italic —Represents buttons on your scanner OR important notes.
A
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This guide uses the following icons to point out information that deserves special
attention.
Warning
A procedure that must be followed carefully to
prevent injury, or accidents.
Attention
Instructions that are important to remember and may
prevent mistakes.
Information Optional tips for your reference.
SAFETY PRECAUTIONS
Warning
Before using this device, please read the
following important information to eliminate or
reduce any possibility of causing damage and
personal injury.
1. Usage, the product is for indoor use in dry locations. Moisture condensation may
occur inside this device and cause malfunction at these conditions:
when this device is moved directly from a cold to a warm location;
after a cold room is heated;
when this device is placed in a damp room.
To avoid the moisture condensation, you are recommended to follow the procedure:
i. Seal this device in a plastic bag for it to adapt to room conditions.
ii. Wait for 1-2 hours before removing this device from the bag.
2. Do use the AC adapter and USB cable provided with the scanner. Use of other AC
adapter and cables may lead to malfunction.
3. Keep the space around the AC adapter clear in case you need to quickly unplug
the AC adapter during emergencies.
3
4. Damaged wire could cause fire or electrical shock. Keep the power cord straight
and without being twisted, bended, or scraped.
5. Unplug this device if you don’t need to use for a certain period of time, such as,
during night or long weekend, to avoid any risks of causing fire.
6. Do not attempt to disassemble the scanner. There is danger of an electrical shock
and opening your scanner will void your warranty.
7. Be sure not to bump or knock the scanner glass as it is fragile and could break.
8. Do not subject the scanner to excessive vibration. It may damage the internal
components.
MINIMUM SYSTEM REQUIREMENTS1
PC with Intel Pentium® IV 3.2 GHz processor or compatible
1 GB RAM
Available USB 2.0 port
DVD-ROM Drive
800 MB Free Hard Disk Space
Video card that supports 16-bit color or greater
Operating System: Windows XP, Windows Vista, Windows 7, Windows 8,
Windows 10
Information
For longer documents/higher resolutions: Systems
with Pentium® IV 3.2 GHz or higher processor (or
its compatible), 3 GB RAM and 1GB free hard disk
space are recommended for optimal performance.
1 Higher requirements may be needed when scanning or editing large quantities of images. The
system requirements stated are only a guideline, generally the better the computer
(motherboard, processor, hard disk, RAM, video graphic card), the better the results.
5
THE SCANNER OVERVIEW
1. PAPER CHUTE—Helps keep the paper in place. Install the paper chute before
using the scanner.
2. PAPER WIDTH SLIDER—Adjusts the paper width slider for the paper size you are
using.
3. COVER OPEN LEVER—Opens the ADF cover. Pull it to open the ADF cover when
you need to clear paper jam or clean the scanner.
4. STACKER—Keeps the paper in place. Extend it in case of longer paper.
5. ADF (AUTOMATIC DOCUMENT FEEDER)—Automatically feeds a stack of
documents for scanning.
6. PAPER CHUTE EXTENSION—Extends to hold longer paper.
6
7. WARNING LED—Indicates the scanner error status.
8. POWER / POWER SAVING LED—Indicates the scanner status.
9. POWER SAVING BUTTON—Press about 1 second to enter the standby mode and
you may press this button again to wake up the scanner from power saving.
10. FUNCTION NUMBER DISPLAY—Indicates the number of the predefined scanning
task selected by the up or down button.
11. UP BUTTON—Press to move forward the scanning task number indicated in the
function number display.
12. DOWN BUTTON—Press to move backward the scanning task number indicated in
the function number display.
13. SCAN BUTTON—Press to perform a predefined scanning task selected by the up
or down button.
7
14. USB PORT—Connects the scanner to a USB port on your computer by the
included USB cable.
15. ETHERNET PORT3—Connects the scanner to a port on the Ethernet hub by the
Ethernet cable.
16. POWER RECEPTOR—Connects the scanner to a standard AC power outlet by the
included AC adapter.
17. POWER SWITCH—Use this to turn the scanner ON or OFF.
3 Ethernet Port is not included in all scanner models.
8
LED INDICATOR
The Power/Power Saving LED and Warning LED indicate different scanner status.
Indicator Warning
LED
Power /
Power
Saving
LED
Function
Number
Display
Status
Power On Off Blue On
The scanner is turned on, ready to
scan images.
Power Off Off Off Off
The scanner is off, either because
the power is not turned on, or
because the AC adapter is not
properly plugged into an AC power
outlet.
Cover
Open Red Blinking
Blue On The ADF cover is opened.
Cover
Close Off Blue On The ADF cover is closed.
Power
Save Off Orange Off The scanner is in standby mode.
A1 SDRAM failure.
A2 SRAM failure.
A3 Flash ROM
failure.
Hardware
Error
Blinking
Red Off
A4 USB controller
failure.
An internal
component of the
scanner may
have
malfunctioned.
E1 ADF missing feed.
E2 ADF paper jam.
Operation
Error
Blinking
Red Blue
E3 ADF multi-feed. *Ultrasonic paper-
feeding detection function is
enabled.
9
ULTRASONIC SENSOR
When scanning a stack of documents by ADF, the ultrasonic sensor detects
multifeeds by checking paper overlap (i.e., 2 or more pages stuck together when being
fed through the ADF). Clean the ultrasonic sensor lightly with a dry cloth if it is
necessary.
Ultrasonic Senso
r
10
CHAPTER I. INSTALLING THE SCANNER
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the “Box Contents” section of
this guide.
SOFTWARE INSTALLATION REQUIREMENTS
Your scanner comes with the OCR software (ABBYY FineReader Sprint), the
scanner’s driver, ISIS driver4 and DocAction. All of these software applications use
approximately 800 megabytes of hard disk space after they are installed into your
computer. To ensure ample room for the installation, as well as for scanning and
saving images, a minimum of 1 GB of hard disk space is recommended.
Information
The availability of the bundled application
programs may vary depending on the scanner
model you purchase.
This USB scanner can only operate under the Microsoft Windows XP / Vista / 7 / 8 /
10 operating system.
4 The availability of an ISIS driver depends on the scanner model purchased. If the ISIS driver is
installed, you can scan from applications that use the ISIS driver.
11
HARDWARE REQUIREMENTS
This scanner connects to your computer through the Universal Serial Bus (USB)
which supports HOT PLUG AND PLAY. To determine whether your computer is USB-
capable, you must check the rear of your PC to locate a USB jack that looks like the
picture below. If you are having trouble in locating the USB port on your computer,
please refer to the hardware manual that came with your computer.
Upon examination, you should find one or two rectangular USB ports, which usually
appear as shown below.
If you don’t find such USB ports on your computer, then you need to purchase a
certified USB interface card to add USB capabilities to your computer.
INSTALLING AND SETTING UP THE SCANNER
Please follow the step-by-step procedures described below to install the Plustek
scanner.
Attention
Choose a Proper Site First!
Always place your scanner on a level,
smooth and strong surface before
proceeding the scanner setup or any
scanning task.
Tilted or uneven surface may cause paper-
feeding errors, scanner damage or personal
injury.
Avoid using the scanner in a dusty
environment. Dust particles and other
foreign objects may damage the unit.
USB Connector(s)
12
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1. Open the ADF cover by pulling the lever, and get the paper chute ready.
2. Install the paper chute by aligning and inserting the tabs of the paper chute into
their slots on the scanner.
3. Close the ADF cover by pushing it back down until it snaps back into place.
Cover open leve
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Using the USB Cable to connect the Scanner and Your Computer
Attention
Please make sure the scanner is turned OFF
before you plug or unplug the scanner power
adapter.
1. Plug the AC adapter into the scanner’s power receptor .
2. Attach the power cable to the AC adapter.
3. Plug the other end of the power cable into a standard AC power outlet.
4. Plug the square end of the included USB cable to the USB port at the rear of
the scanner.
5. Plug the rectangular end of the USB cable to an available USB port on your
computer.
6. If you plan to connect your scanner to a USB hub5, make sure that the hub is
connected to the USB port in your computer. Next, connect the scanner to the USB
hub.
5 The USB hub is not included with the scanner.
14
Using the Ethernet Cable to connect the Scanner and Your Computer
(If your scanner does not have the Ethernet port, please skip this step.)
Attention
Please make sure the scanner is turned OFF
before you plug or unplug the scanner power
adapter.
When you use the Ethernet cable to connect the scanner and your computer on the
network, please do not connect the USB cable to the scanner at the same time. If you
use both the USB cable and the Ethernet cable to connect the scanner and your
computer, only the scanner USB port is working properly, but the function of the
scanner Ethernet port will be disable. Please make sure to unplug the USB cable from
the scanner when you use the Ethernet cable to connect the scanner and your
computer.
1. Plug the AC adapter into the scanner’s power receptor .
2. Attach the power cable to the AC adapter.
3. Plug the other end of the power cable into a standard AC power outlet.
4. Plug the end of the Ethernet cable to the Ethernet port at the rear of the scanner.
15
5. Plug the other end of the Ethernet cable to an available port on the Ethernet hub6.
6. Plug the end of another Ethernet cable to the Ethernet port on the computer.
7. Plug the other end of the Ethernet cable to an available port on the Ethernet hub.
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1. Switch on the scanner power from the rear of the scanner.
2. If the USB components on your computer are functioning correctly, they will
automatically detect the scanner causing the Add New Hardware Wizard or
Found New Hardware Wizard to be launched.
Information
If your computer is off when the scanner is
connected, the “Add New Hardware Wizard”
message will not be displayed until the computer
is on and Windows starts.
3. For Windows XP:
a. Insert the Setup/Application DVD-ROM, included with your scanner, into your
DVD-ROM drive.
b. Select Install the software automatically recommended and click the Next
button.
c. Click the Next button in the window that appears. Afterwards, please skip to
procedure 7.
4. For Windows Vista:
a. Select “Locate and install driver software (recommended)” when the “Found
New Hardware” window is displayed.
b. Click on the Continue button when the “User Account Control” dialog pops up.
c. Insert the Setup/Application DVD-ROM, included with your scanner, into your
DVD-ROM drive when the system prompts you “Insert the disc that came with
your USB Scanner＂， and click on the Next button. Afterwards, please skip to
procedure 8.
6 The Ethernet hub is not included with the scanner.
16
5. For Windows 7:
When the Setup/Application DVD is for several scanner models
a. Insert the Setup/Application DVD-ROM, included with your scanner, into your
DVD-ROM drive. Click Run install.exe in the AutoPlay window.
b. Click on the Yes button if the User Account Control dialog pops up. Follow the
instructions in the pop-up installation message.
c. In the Device Manager window, right-click on this scanner under Other
devices and select Update Driver Software from the pop-up menu. Click
Browse my computer for driver software in the window that appears, and
click the Browse button.
d. In the Browse For Folder window, select the folder or the DVD-ROM drive that
contains this scanner’s driver and click the OK button to return to the previous
screen. Click the Next button and click Install this driver software anyway if
the Windows Security window appears. Afterwards, please skip to procedure
9.
When the Setup/Application DVD is for one scanner model
a. Insert the Setup/Application DVD-ROM, included with your scanner, into your
DVD-ROM drive. Click Run install.exe in the AutoPlay window.
b. Click on the Yes button if the User Account Control dialog pops up.
Afterwards, please skip to procedure 9.
6. For Windows 8 & Windows 10:
a. Insert the Setup/Application DVD-ROM, included with your scanner, into your
DVD-ROM drive. Click on the pop-up notification, then click Run install.exe in
the pop-up window. If you miss the pop-up notification, please eject and re-
insert the Setup/Application DVD-ROM.
b. Click on the Yes button if the User Account Control dialog pops up.
Afterwards, please skip to procedure 9.
7. During the process of the installation, a message “Windows can’t verify the
publisher of this driver software” might be prompted. Please ignore it, and click on
Install this driver software anyway to continue the installation without any
misgiving at your scanner functioning.
8. When the system completes the installation, click the Finish button.
9. Follow the on-screen instructions to install all software that your new scanner
requires. If the pop-up wizard window appears click Next, and click Install this
driver software anyway in the Windows Security window then click Finish in the
wizard window.
17
10. (If your scanner does not have the Ethernet port, please skip this Step.)
Select the method to connect the scanner and your computer.
Using the USB cable to connect the scanner and your computer
a. Select the USB Port Connection option. Follow the on-screen installation
instructions. Afterwards, please skip to procedure 11.
Using the Ethernet cable to connect the scanner and your computer in a network
environment with a DHCP server
a. Select the Ethernet Port Connection option. Please make sure to unplug the
USB cable from the scanner when you choose this option.
18
b. Follow the on-screen installation instructions. Please use the Scanner Search
Tool to search available scanners and select the desired scanner to be used,
and then click Connect Device button to make connection. (If the Windows
Security Alert window appears during the search tool execution, please unblock
the search tool from the firewall to make sure the connecting process is working
properly.) Refer to the online help of Scanner Search Tool to explorer more
about Scanner Search Tool!
c. After you make sure the Scanner Search Tool is working properly and the
scanner connection status indicates Locally Connected, please click the OK
button to confirm the status. Afterwards, please skip to procedure 11.
19
Using the Ethernet cable to connect the scanner and your computer in a network
environment with static IP allocation
a. Disconnect your computer from your network environment by unplugging the
network cable from your computer. Connect the scanner and your computer
using an Ethernet cable.
b. Select the Ethernet Port Connection option. Please make sure to unplug the
USB cable from the scanner when you choose this option.
c. Follow the on-screen installation instructions. Please use the Scanner Search
Tool to search available scanners. (If the Windows Security Alert window
appears during the search tool execution, please unblock the search tool from
the firewall to make sure the connecting process is working properly.) Refer to
the online help of Scanner Search Tool to explorer more about Scanner
Search Tool!
d. Select the desired server icon in the scanner list. Click Server
Configurations from the Options menu. Untick the Use DHCP option and
modify the IP Address and Subnet to match your network environment. Please
consult your network administrator for the IP Address and Subnet. Please
make sure that the setting is valid and correct. Do not enter an IP address that
already exists in the network. Click the Set button to save settings.
e. Unplug the network cable from the scanner and your computer. Plug the end of
the Ethernet cable from “step a” to the Ethernet port of your computer. Plug the
end of another Ethernet cable to the Ethernet port at the rear of the scanner.
Plug the other end of the Ethernet cable to an available port on the Ethernet
hub.
20
f. Please search available scanners again and select the desired scanner icon
to be used, and then click Connect Device button to make connection.
g. After you make sure the Scanner Search Tool is working properly and the
scanner connection status indicates Locally Connected, please click the OK
button to confirm the status.
11. After the software is installed, close all open applications and click the Finish
button to restart your computer.
Attention
Save the Setup/Application DVD in case
you need to reinstall the driver and software
in the future.
Save the Calibration Sheet in case you
need to calibrate the scanner in the future.
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The following describes how you can check if the scanner is properly functioning
with your computer and the scanning software. Before testing your scanner, double
check to make sure that all connections are securely fastened.
21
To test the ADF scanning:
1. Load a document headfirst and face down into the ADF with the text side facing the
paper chute.
2. Double-click the icon in the Windows system tray.
3. Within the “Button Configuration” window, select a task number by clicking on the
icon. Select the desired function from the drop-down list of Button Template and
adjust button settings. Select ADF (Front Side) as the Scan Type. Click OK to exit
the “Button Configuration” window.
4. Right-click the icon in the Windows system tray, and then choose Execute in
the pop-up menu that opens. Click the desired button function item in the pop-up
menu.
5. The document in the ADF paper chute should be now loaded into the ADF and
scanned. The scanner starts to scan immediately and carry out the corresponding
action according to settings you have set up in the “Button Configuration“ window.
INSTALLING ADDITIONAL SOFTWARE
Your scanner is TWAIN compliant and functions with virtually all available TWAIN
compatible software. If you purchase additional software to be used with your scanner,
please make sure that it conforms to the TWAIN standard.
22
CHAPTER II. SCANNING
Your scanner needs to be driven by certain type of software program. Since all
documents or images (whether text or pictures) that are acquired from the scanner are
treated by your computer as images, most scanning will probably be done from an
image-editing program where you can view, edit, save and output the scanned images.
What about scanning text documents and editing them in a word processor? This is
the role of Optical Character Recognition (OCR) software. OCR software converts the
image files that are created from scanning text documents into text files that can be
viewed, edited and saved by word processors. An OCR program has also been
bundled on the included Setup/Application DVD-ROM, and if you wish to use the
scanner in this way you should install the OCR software that is included.
The DocAction program, seamlessly integrating the operation of your scanner with
your computer and other peripherals, provides a quick and convenient way to perform
various scanning functions. With DocAction, you don't need to adjust settings every
time you scan. Simply press any button on the scanner's front panel or click any
scanning menu item of DocAction on the screen. The scanner starts to scan your paper
documents and transfer them to your assigned destination. The destination can be a
printer, your E-mail program, files on your disk drives, an image-editing program, etc.
Please refer to the online help of each program to guide you through any questions
you may have while scanning within that program.
This chapter describes three important steps of scanner operations. Read them
thoroughly and follow the instructions to ensure correct use and optimal scanner
performance.
Step 1. Preparing Documents
Step 2. Placing Documents, Placing Business Cards, Placing Plastic Cards
Step 3. Scanning Documents
PREPARING DOCUMENTS
Proper document preparation prior to the scan can prevent paper feed errors and
damages to the scanner.
Checking Document Conditions
Loosening Documents
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Make sure the size and ream weight of your documents are acceptable by the
scanner. Refer to “Appendix A: Specifications6F” of this guide for more information.
23
To scan multiple documents in a batch from the ADF can increase your work
efficiency and make large scanning tasks easier. The ADF of this scanner accepts a
variety of paper and stationery you may use in your daily work or personal life, such as:
Normal paper whose size and ream weight meet the requirements stated in
“Appendix A: Specifications6F” of this guide.
Notched paper
Coated paper (e.g., brochure)
Attention
To prevent paper feeding errors and damages to
the ADF unit, strictly follow the instructions below:
Remove all small objects e.g., paper clips,
pins, staples or any other fasteners attached,
before loading the paper into the ADF.
Make sure the paper is completely flat with
no creased or curled corners.
Avoid scanning documents with pencil lead
and newspaper clippings as they will make
the ADF exposure glass and the inner ADF
dirty. If you have to scan such paper, clean
the scanner frequently (refer to “Chapter III.
Care and Maintenance” of this guide for
more information).
The paper for each batch scanned by ADF
can be of the same or different weights.
However, make sure the length of each scan
batch is the same.
However, don’t use the ADF to scan documents if they meet any of the following
conditions:
Paper lighter than 50 g/m2 (14 lb.) or heavier than 105 g/m2 (28 lb.)
Paper with clips or staples attached
Paper with inconsistent thickness, e.g., envelops
Paper with wrinkles, curls, folds, or tears
Paper with an odd (non-rectangular) shape
Tracing paper
Carbon paper, pressure sensitive paper, carbonless paper
Items other than paper, e.g., cloth, metal foil.
Attention
DO NOT use the ADF to scan photographic
sheets or particularly valuable document
original
s; wrinkles or other damages can
24
happen in case of paper feeding errors.
DO NOT place paper with wet ink or
correction fluid into the ADF. Wait few
minutes for it to get dry.
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Before loading documents into the ADF, loosen them as follows:
1. Fan the documents so that no two pages are sticking together.
2. Hold the documents upside down with both hands, and then gently push them
onto a flat surface to align the edges of all documents.
This will allow documents being fed into the ADF one at a time and prevent paper-
feeding errors.
PLACING DOCUMENTS
1. Load the documents face down toward the center of the ADF paper chute and
all the way into the ADF until touching the bottom.
For single-sided scans, load the documents face down so that the side to be
scanned faces towards the paper chute.
For double-sided scans, load the desired page order of documents face down
so that the side to be scanned faces towards the paper chute.
2. If you need to scan longer documents, pull out the paper chute extension and
stacker to provide further support for the documents.
25
3. Adjust the paper width slider for the paper size you are using. The paper width
slider should be gently touching both sides of the documents.
Attention
DO NOT load more than 100 sheets of paper
(70 g/m2, 18 lb.) to the ADF.
Paper scanned from the ADF must be a
minimum of 5.08 x 5.08 cm (2” x 2”, W x L).
Make sure there are no gaps between the
document stack and the paper-width slider;
otherwise, the scanned images can be
skewed.
Although the documents should be loaded
firmly in place ensuring optimum scanning
accuracy, they should never be wedged in
so tightly that the process of feeding them
through the scanner is strained.
Do not load additional paper into the ADF
while the unit is feeding and scanning.
26
PLACING BUSINESS CARDS
1. Vertically load the business cards, headfirst and face down, toward the center
of the ADF and all the way into the ADF until touching the bottom.
For single-sided scans, load the business cards face down.
For double-sided scans, load the business cards in desired order.
2. Adjust the paper width slider to the business card width. The paper width slider
should be gently touching both sides of the business cards.
Attention
Make sure the business cards you wish to
scan are vertically loaded into the ADF.
Don’t load more than 20 business cards in
one batch.
PLACING PLASTIC CARDS
The plastic card can be embossed credit card, driver license, ID card, insurance
card, medic-care card or any membership card. Make sure to load the embossed face
of the embossed card face up into the scanner.
1. Vertically load the plastic card, headfirst and face up, toward the center of the
ADF.
For single-sided scans, load the card face up.
For double-sided scans, load the card in desired order.
2. Adjust the paper width slider to the card width. The paper width slider should be
gently touching both sides of the card.
27
Attention
Make sure the plastic cards you wish to scan
are vertically loaded into the ADF.
Maximum thickness of each plastic card is
1.2 mm.
SCANNING DOCUMENTS
There are different ways to operate the scanner:
1. By acquiring images from the scanner through our TWAIN interface within
any TWAIN-compliant application programs.
2. By scanning from the buttons on the scanner front panel.
3. By scanning from DocAction's Execute menu on the screen.
The TWAIN interface and DocAction software is automatically installed to your
system along with the scanner driver.
Attention
Before you start scanning, check the following:
The power of both your computer and
scanner is turned on.
The icon appears on the Windows
system tray.
Paper is appropriately loaded into the ADF.
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The TWAIN program is a very important piece of software that comes with your
scanner. This program acts as an interface between the scanner hardware and the
image-editing software you are using to view and edit images. The TWAIN program
allows you to adjust a number of settings to define the quality of the scanned image.
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To complete your scanning projects by using the scanner buttons is very easy and
convenient. The number of scanning task displayed on the scanner’s front panel is
configured through DocAction. DocAction offers you quick access to the most
frequently-used scanning functions. They are especially useful when you need to
repeatedly scan with the same settings and send images to the same destination.
Before performing your first scan via scanner buttons, you are recommended to
configure the button settings to your needs and preferences first.
Scan from the Scanner Buttons
1. Place the document or images onto the scanner. (Refer to “Chapter II.
Scanning” of the Scanner User’s Guide for more information in placing paper
into the ADF properly.)
2. Check current button settings by viewing the Button Configuration window. If
needed, you may also modify settings to meet your current needs. (Refer to
“View Button Settings” and “Configure Button Settings” below for more
information.)
3. Press the UP or DOWN button to select the desired task.
4. Press the Scan button.
29
The scanner starts to scan immediately and carry out the corresponding action
according to settings you have set up in the Button Configuration window.
Attention
Place only text documents for OCR purposes. Do
not scan a photo using the OCR button.
Configure Button Settings
Within the “Button Configuration” window, you can find a row of icons running
through the left side of the window. Each icon represents a scanning task, and the
number underneath corresponds to the function number displayed on the scanner front
panel. Nine frequently-used scanning tasks are pre-configured for your convenience to
start scanning immediately. You may, however, customize the settings of every nine
tasks to best meet your needs and preferences. Follow the steps described below:
1. Do one of the following to open the Button Configuration window:
Double-click the icon in the Windows system tray.
Right-click the icon in the Windows system tray, and then choose
Button Configuration… in the pop-up menu that opens.
2. Select a task number by clicking on the icon.
3. Select the desired function from the drop-down list of Button Template and
adjust button settings.
Click the Help button within the Button Configuration window for more information
about the settings.
View Button Settings
There are 2 ways to view the button settings:
Double-click the icon in the Windows system tray.
Right-click the icon in the Windows system tray, and then choose
Button Configuration… in the pop-up menu that opens.
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You may also use DocAction's on-screen Execute menu to perform the same
scanning tasks. The DocAction program provides a quick and convenient way to
perform various scanning functions. Follow the steps described below:
1. Place the document or images onto the scanner.
2. Check current button settings by viewing the Button Configuration window. If
needed, you may also modify settings to meet your current needs.
30
3. Right-click the icon in the Windows system tray, and then choose
Execute in the pop-up menu that opens.
4. Click the desired button function item in the pop-up menu.
The scanner starts to scan immediately and carry out the corresponding action
according to settings you have set up in the Button Configuration window.
31
CHAPTER III. CARE AND MAINTENANCE
Your scanner is designed to be maintenance-free. However, constant care and
maintenance can keep your scanner working smoothly.
CLEANING THE SCANNER
Paper powder, dust, ink and toner from paper being scanned may make the inner
ADF dirty, which leads to poor image quality or document-feeding errors. How often to
clean your scanner depends on the type of paper and number of pages being scanned.
Perform the following procedures to clean the scanner surface and the ADF unit.
Gently wipe locations described herein. Do not rub too hard.
Warning
Before cleaning the scanner, turn off the
scanner and disconnect the scanner’s power
cable and USB cable, and then wait a few
minutes for the glass and/or the inner ADF to
cool to ambient temperature.
Wash your hands with soap and water after
cleaning the scanner.
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Have the following cleaning materials ready to clean the scanner:
soft, dry, lint-free cloth (or a cotton swab)
non-abrasive cleaner—Isopropyl alcohol (95%). DO NOT use water.
Attention
Alternatively you can use glass cleaner or
neutral detergent for windows cleaning to
clean the scanner glass.
However, DO NOT use either of them to
clean the ADF feed roller or pad module.
Use of other cleaning materials could damage your scanner.
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1. Open the ADF cover by pulling the lever.
2. Gently wipe the following areas with the cloth dampened with the cleaner. Be
careful NOT to scratch their surfaces.
Clean Feed Roller:
Wipe the Feed Roller from side to side and then rotate it. Repeat this until its
entire surface is cleaned.
Clean Pad Module:
Wipe the Pad Module (in the direction of arrow shown in below picture).
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Clean ADF Glass:
Attention
Do not spray cleaner directly onto the scanner
glass. Excess liquid residue may fog or damage
the scanner.
3. Wait for cleaned areas to dry completely.
4. Close the ADF cover by pushing it back down until it snaps back into place.
34
REPLACING CONSUMABLES
As a guideline, it is recommended to replace the pad module every 100000 sheets
of scans, and it is recommended to replace the feed roller every 300000 sheets of
scans. The Counter Utility program automatically counts the number of sheets scanned
by your scanner and how many times the consumables are used. After replacing
consumables, please reset the counter to 0. From the Windows START menu, point to
All Programs > Your Scanner Model Name, and then click Scanner Utility. (For
Windows 8.1 users: Point your mouse cursor to the upper or lower right corner of your
screen to open the Charm bar. Click on the Start charm, then click on the downwards
arrow button in the lower left corner of the screen. The Apps screen will be shown.
Move your cursor to the right edge of the screen to scroll right until you find Your
scanner model name, and then click on Scanner Utility.) The Scanner Utility window
opens. Find the Counter Utility section. Refer to the online help of Scanner Utility to
explorer more about Counter Utility.
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1. Open the ADF cover by pulling the cover open lever.
2. Remove the pad module by pinching both sides of the pad module and pull it
out.
3. Install the new pad module by inserting the tabs on the module onto their slots
on the scanner.
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4. Close the ADF cover by pushing it back down until it snaps back into place.
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1. Open the ADF cover by pulling the cover open lever.
2. Remove the paper chute by pinching both sides of the handles on the paper
chute to remove it.
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3. Remove the feed roller by pinching both sides of the feed roller and pull it out.
4. Install the new feed roller by aligning and inserting the feed roller onto the roller
pitman on the scanner.
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5. Install the paper chute by aligning and inserting the tabs of the paper chute into
their slots on the scanner.
6. Close the ADF cover by pushing it back down until it snaps back into place.
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CALIBRATING THE SCANNER
Calibrate the scanner if colors appear in areas that should be white, or colors of the
scanned image and the original vary a lot. This allows you to adjust and compensate
for variations that can occur in the optical component over time by its nature.
The following describes how to calibrate the scanner:
1. The Calibration Sheet, marked with an arrow on either edge at both sides, is
used specially for ADF Scanning calibration.
2. Insert the special calibration sheet into the ADF of the scanner, with an arrow
toward the scanner buttons.
Attention
Please insert the special calibration sheet
included with the scanner. Alternatively you may
also use any plain white sheet of paper sized in
A4 (216 by 297 mm) instead; however, the
calibration effect may be less good than the
special calibration sheet.
3. Click Start > All Programs > Your scanner model name > Calibration
Wizard. (For Windows 8.1 users: Point your mouse cursor to the upper or lower
right corner of your screen to open the Charm bar. Click on the Start charm,
then click on the downwards arrow button in the lower left corner of the screen.
The Apps screen will be shown. Move your cursor to the right edge of the
screen to scroll right until you find Your scanner model name, and then click
on Calibration Wizard.)
4. Click Next from the Calibration Wizard that pops up and then click Calibrate
Now....
5. Click on the Start button to begin the calibration process.
6. The scanner pulls the calibration sheet through the scanner, which completes
this scanner calibration. After the calibration is complete, click OK and then
click Finish.
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POWER SAVE
To save power consumption, when the scanning process is finished, the scanner
light source will turn itself off and the scanner will enter a lower-power mode without
delay time.
Information
The scanner will enter the standby mode
after it is idle for 10 minutes. Simply press
any scanner button on the scanner panel and
the scanner will return back to the normal
status.
When you use the Ethernet cable to connect
the scanner and your computer, please
launch the Scanner Search Tool and click
Search to wake up the scanner. Select the
desired scanner to be used, and then click
Connect Device button to make connection.
(If your scanner does not have the Ethernet
port, please skip this Step.)
From the Windows START menu, point to All
Programs > Your Scanner Model Name,
and then click Scanner Utility. (For Windows
8.1 users: Point your mouse cursor to the
upper or lower right corner of your screen to
open the Charm bar. Click on the Start
charm, then click on the downwards arrow
button in the lower left corner of the screen.
The Apps screen will be shown. Move your
cursor to the right edge of the screen to scroll
right until you find Your scanner model
name, and then click on Scanner Utility.)
Refer to the online help of Scanner Utility to
explore more about standby mode.
40
CHAPTER IV. TROUBLESHOOTING
If you encounter problems with your scanner, please review the installation and
scanning instructions contained in this guide.
Before you ask for customer service or repair, please refer to the information in this
chapter and consult our FAQ (Frequently Asked Questions) in which you can find
useful self troubleshooting information. From the Windows START menu, point to All
Programs > Your Scanner Model Name, and then click FAQ. (For Windows 8.1 users:
Point your mouse cursor to the upper or lower right corner of your screen to open the
Charm bar. Click on the Start charm, then click on the downwards arrow button in the
lower left corner of the screen. The Apps screen will be shown. Move your cursor to
the right edge of the screen to scroll right until you find Your scanner model name,
and then click on FAQ.)
SCANNER CONNECTION
The first step to take when troubleshooting connection problems with your scanner
is to check all physical connections. The icon , located on the Windows system
tray, indicates if the scanner software is properly launched and the scanner and
computer are communicating with each other.
Appearance Status
The program has been successfully launched, the scanner is
connected with the computer and the scanner connection is
activated, ready to scan images.
The scanner is not connected with the computer, the scanner
connection is not activated or the scanner power is not
switched on. Or, the scanner is in standby mode.
No Display You have chosen to terminate the program, no matter the
scanner is connected or disconnected with the computer.
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CLEARING PAPER JAMS
If a paper jam in the ADF happens, please perform the following steps:
1. Remove any unjammed documents still loaded into the ADF.
2. Open the ADF cover by pulling the cover open lever.
3. Gently but firmly pull the jammed documents out of the ADF. Try to avoid
creasing or wrinkling the documents.
Attention
Do not try to pull jammed or half-scanned
documents out of the ADF without first opening
the ADF cover. Doing so may permanently
damage the ADF.
4. Close the ADF cover by pushing it back down until it snaps back into place.
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APPENDIX A: SPECIFICATIONS7
Plustek SN8016U
Image Sensor CCD Sensor x 2
Light Source LED
Optical Resolution 600 dpi
Hardware Resolution 600 x 600 dpi
Scan Modes Color: Input 48-bit, Output 24-bit
Grayscale: Input 16-bit, Output 8-bit
Black & White: 1-bit
ADF Capacity
1. 100 sheets (A4/ Letter, 70 g/㎡ or 18 Lbs), Max.
thickness under 10 mm (0.4”)
2. 50 sheets (A3, 70 g/㎡ or 18 Lbs)
3. 20 sheets (Business Cards)
4. Plastic Card (Portrait Loading), Max. thickness under
1.2 mm, embossed cards can be scanned.
Note: Maximum ADF capacity varies, depending upon
paper weight.
Scanning Speed (ADF)
80 ppm/ 160 ipm (Grayscale/ B&W mode, 300 dpi, A4
Landscape)
45 ppm/ 90 ipm (Color mode, 200 dpi, A4 Landscape)
30 ppm/ 60 ipm (Color mode, 300 dpi, A4 Landscape)
Note: Results may vary depending upon your scanning
application, computer processor and system memory.
Scanning Area (W x L) Max: 297 x 5080 mm (11.69” x 200”)
Min: 13.2 x 13.2 mm (0.52” x 0.52”)
Acceptable Paper Sizes
(W x L) Max: 305 x 5080 mm (12” x 200”)
Min: 50.8 x 63.5 mm (2” x 2.5”)
Acceptable Paper Weight
(Thickness) 40 to 220 g/㎡ (10 to 58 Lbs)
Multi-feed Detection With ultrasonic technology
Daily Duty Scan (Sheets) 8,000
Roller Lifetime (Scans) 300,000
Pad Lifetime (Scans) 100,000
Action Button 4 Buttons: Up, Down, Scan, Standby
9 function keys: all customizable.
Power Supply 24 Vdc/ 2.7 A
Interface USB 2.0
7 Hardware specifications may change at any time without prior notice.
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Net Weight 6.57 Kgs (14.48 Lbs)
Dimensions (W x D x H) 436 x 262 x 266 mm (17.16" x 10.31" x 10.47")
Protocol ISIS & TWAIN Compliant
Plustek SC8016U
Image Sensor CCD Sensor x 2
Light Source LED
Optical Resolution 600 dpi
Hardware Resolution 600 x 600 dpi
Scan Modes Color: Input 48-bit, Output 24-bit
Grayscale: Input 16-bit, Output 8-bit
Black & White: 1-bit
ADF Capacity
1. 100 sheets (A4/ Letter, 70 g/㎡ or 18 Lbs), Max.
thickness under 10 mm (0.4”)
2. 50 sheets (A3, 70 g/㎡ or 18 Lbs)
3. 20 sheets (Business Cards)
4. Plastic Card (Portrait Loading), Max. thickness under
1.2 mm, embossed cards can be scanned.
Note: Maximum ADF capacity varies, depending upon
paper weight.
Scanning Speed (ADF)
80 ppm/ 160 ipm (Grayscale/ B&W mode, 300 dpi, A4
Landscape)
45 ppm/ 90 ipm (Color mode, 200 dpi, A4 Landscape)
30 ppm/ 60 ipm (Color mode, 300 dpi, A4 Landscape)
Note: Results may vary depending upon your scanning
application, computer processor and system memory.
Scanning Area (W x L) Max: 297 x 5080 mm (11.69” x 200”)
Min: 13.2 x 13.2 mm (0.52” x 0.52”)
Acceptable Paper Sizes
(W x L)
Max: 305 x 5080 mm (12” x 200”)
Min: 50.8 x 63.5 mm (2” x 2.5”)
Acceptable Paper Weight
(Thickness) 40 to 220 g/㎡ (10 to 58 Lbs)
Multi-feed Detection With ultrasonic technology
Daily Duty Scan (Sheets) 8,000
Roller Lifetime (Scans) 300,000
Pad Lifetime (Scans) 100,000
Action Button 4 Buttons: Up, Down, Scan, Standby
9 function keys: all customizable.
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Power Supply 24 Vdc/ 2.7 A
Interface USB 2.0
Net Weight 6.57 Kgs (14.48 Lbs)
Dimensions (W x D x H) 436 x 262 x 266 mm (17.16" x 10.31" x 10.47")
Protocol TWAIN Compliant
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APPENDIX B:
CUSTOMER SERVICE AND WARRANTY
Visit our website www.plustek.com for more customer service information. For
further assistance, visit our website or call our customer support phone number listed
on the website. One of our representatives will be happy to assist you from Monday
through Friday in office working hours.
To avoid delays, please have the following information available before calling:
Scanner name and model number
Scanner serial number (Located at the bottom of the scanner)
Scanner DVD version and part number
A detailed description of the problem
Your computer manufacturer and its model number
The speed of your CPU
Your current operating system and BIOS (optional)
Name of software package(s), version or release number and manufacturer of
the software
Other USB devices installed
SERVICE & SUPPORT INFORMATION
Where appropriate, the period of availability of spare parts and the possibilities of
upgrading products information. Please ask local distributors and suppliers for spare
parts information and product upgrade information.
Information requested by relevant Implementing Measure. Please ask local
distributors and suppliers for the related information of Implementing Measure test
report.
Do not dispose anything of products before you ask local distributors and suppliers
to get correct information for decreases of environmental impact with right methods and
procedures.
If you want to disposals the product and/or an accessory, please ask local
distributors and suppliers to get the contact information of nearest disposal
manufactures.
If you have any maintenance inquiry, please ask local distributors and suppliers to
get the contact information of nearest maintenance center in order to extend the
product usage life time.
If you want to maintain and clearance the product, please ask local distributors and
suppliers to get the right information of nearest stores.
46
STATEMENT OF LIMITED WARRANTY
This Statement of Limited Warranty applies only to the options you originally
purchase for your use, and not for resale, from an authorized reseller.
The manufacturer warranty includes all parts and labor, and is not valid without the
receipt of original purchase. To obtain warranty service, you may contact the
authorized dealer or distributor, or visit our website to check out the available service
information, or send a request via E-mail for further help.
If you transfer this product to another user, warranty service is available to that user
for the remainder of the warranty period. You should give your proof of purchase and
this statement to that user.
We warrant that this machine will be in good working order and will conform to its
functional descriptions in the documentation provided. Upon provision of proof of
purchase, replacement parts assume the remaining warranty of the parts they replace.
Before presenting this product for warranty service, you must remove all programs,
data and removable storage media. Products returned without guides and software will
be replaced without guides and software.
This Limited Warranty service does not provide for carry-in exchange when the
problem results from accident, disaster, vandalism, misuse, abuse, unsuitable
environment, program modification, another machine or non-vendor modification for
this product.
If this product is an optional feature, this Limited Warranty applies only when the
feature is used in a machine for which it was designed.
If you have any questions about your Limited Warranty, contact the approved
retailer from whom you bought the product or the manufacturer.
THIS LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HOWEVER,
SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF
THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE
LIMITED IN DURATION TO THE WARRANTY PERIOD. NO OTHER WARRANTIES
APPLY AFTER THAT PERIOD.
Some jurisdictions do not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply.
Under no circumstances are we liable for any of the following:
1. Third party claims against you for losses or damages.
2. Loss of, or damage to, your records or data; or
3. Economic consequential damages (including lost profits or savings) or
incidental damages, even if we are informed of their possibility.
47
Some jurisdictions do not allow the exclusion or limitations of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other
rights that vary from jurisdiction to jurisdiction.
FCC RADIO FREQUENCY STATEMENT
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular television reception (which can be determined by turning the
equipment off and on), the user is encouraged to try to correct the interference by one
or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that which the
receiver is connected.
Shielded interconnect cables and shielded power cord which are supplied with
this equipment must be employed with this equipment to ensure compliance
with the pertinent RF emission limits governing this device.
Consult the dealer or an experienced radio/TV technician for help if the
conditions persist.
Changes or modifications not expressly approved by the manufacturer or
authorized service center could void the user’s authority to operate this
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.