Samsung 65 QLED 2160p 120Hz 4K User Manual

Displayed below is the user manual for 65 QLED 2160p 120Hz 4K by Samsung which is a product in the TVs category. This manual has pages.

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E-MANUAL

Thank you for purchasing this Samsung product.

To receive more complete service, please register your

product at

www.samsung.com

Model Serial No.

To directly go to the page that provides instructions on

how to use the manual for visually impaired users, select

the Learn the Menu Screen link below.

"Learn the Menu Screen" Link

Contents

Guide

Connections

7Connection Guide

8 Connecting an Antenna

9Connecting to the network

13 Displaying your mobile device screen on the TV

15 Connection Cables for External Devices

17 Switching between external devices connected to the TV

20 Connection Notes

Remote Control and Peripherals

23 About the Samsung Smart Remote (QLED TV/The Frame

(43-inch or larger models)/The Serif/OLED TV)

26 About the Samsung Smart Remote (The Frame (32LS03B

model)/BU8 Series)

29 About the Samsung Smart Remote (The Sero)

32 Connecting the Samsung Smart Remote to the TV

33 Controlling External Devices with a Samsung Remote

Control - Using the Universal Remote

33 Learn how to use Samsung Smart Remote

34 Using Anynet+ (HDMI-CEC)

35 Controlling the TV with a Keyboard, Mouse, or Gamepad

37 Entering Text using the On-Screen Virtual Keyboard

Smart Features

39 Using Smart Hub

44 Using Ambient Mode

50 Using Art Mode

57 About the Media Home Screen

60 About the Menu Home Screen

64 Using a Samsung account

66 Using PC on TV

72 Using the Apps Service

76 Using the e-Manual

78 Using the Internet

79 Using SmartThings

83 Playing pictures/video/music

89 Using Multi View

91 Using Bixby

96 Using the Game Bar

TV Viewing and Recording

101 Using the Guide

103 Recording Programs

106 Setting Up Schedule Viewing

107 Using Timeshift

107 Getting to know Recording and Timeshift controls and

options

109 Using the Channel List

110 Using the channel edit function

111 Using a Personal Favorites List

112 TV-Viewing Support Functions

Picture and Sound

115 Using Intelligent Mode

118 Adjusting the Picture Quality

121 Changing the Picture Size and Position

122 Setting the Viewing Environment for External Devices

125  a Sound Mode and Expert Settings

127 Using the Sound Support Functions

System and Support

129 Using the Time Functions and the Timers

132 Using the Power and Energy Saving Functions

134 Using the Panel Care Functions

135 Updating the TV's Software

136 Using the Parental Settings function

137 Audio and Video Functions for the Visually or Hearing

Impaired

142 Using Voice Assistants on the TV

143 Using Other Functions

Precautions and Notes

145 Before Using the Recording and Timeshift Functions

147 Read Before Using Apps

148 Read Before Using the Internet Function

150 Read Before Playing Photo, Video, or Music Files

162 Read After Installing the TV

163 Supported Resolutions for UHD Input Signals

164 Resolutions for Input Signals supported by 8K models

(QN7**B series or higher)

165 Supported Resolutions for FreeSync (VRR)

166 Read Before Connecting a Computer (Supported

Resolutions)

169 Supported Resolutions for Video Signals

171 Read Before Using Bluetooth Devices

172 Blocking programs based on their TV Rating

175 Licenses

Troubleshooting

Picture Issues

176 The screen is  or has become dark

176 The picture is not bright, or the picture colors do not look

clear

177 The picture colors are black and white or do not look the

way they should look

178 The TV automatically turns off by itself

178 TV (The Frame TV) cannot be turned off.

178 Unable to power on

179 The TV remains on or does not turn on automatically.

179 Unable to  a Channel

180 The TV image does not look as good as it did in the store

180 Displayed video looks blurry

180 The picture is distorted

180 There is a dotted line on the edge of the screen

181 The picture won’t display in full screen

181 The Caption function in the TV menu is deactivated

181 Captions appear on the TV screen

181 The HDR of the connected external device turns off

Sound and Noise Issues

182 How can I connect an audio device to the TV?

182 There is no sound or the sound is too low at maximum

volume.

182 The picture is good but there is no sound.

182 HDMI (eARC) is connected, and there is no sound.

183 The speakers are making an odd sound.

183 The sound is interrupted.

183 Whenever a function is used on the TV or the channel is

changed, the TV voices the activity. The TV explains in voice-

over the video scenes displayed on the screen.

183 The TV audio is not being played through the Sound bar or

A/V receiver.

184 The sound is not heard clearly.

184 The volume of the external device cannot be adjusted.

184 I want to turn the TV and audio device off and on at the

same time.

Channel and Broadcast Issues

185 "Weak or No Signal" displayed in TV mode or cannot 

channel.

185 The TV is not receiving all channels.

185 The captions are not provided on a digital channel.

185 Broadcasting is deactivated.

External Device Connectivity Issues

186 The "Mode Not Supported" message appears.

186 The video is OK but there is no audio.

186 I want to connect to a PC and mobile device via screen

mirroring.

187 No screen appears when connecting the TV to an external

device.

187 I want to connect to a Bluetooth speaker.

187 The PC screen does not appear or it 

Network Issues

188 Wireless network connection failed. Unable to connect to a

wireless access point. Unable to connect to the network.

188 Wired network connection failed.

188 Connected to a local network, but not to the Internet.

Anynet+ (HDMI-CEC) Issues

189 What is Anynet+?

189 Anynet+ does not work. The connected device is not

displayed.

190 I want to start Anynet+. I also want the connected devices to

turn on when the TV is turned on.

190 I want to exit Anynet+. It is inconvenient to turn on other

devices because the TV also turns on. It is inconvenient

because the connected devices (e.g. set-top box) turn off

together.

190 The message "Connecting to Anynet+ device..." or

"Disconnecting from Anynet+ device" appears on the screen.

190 The Anynet+ device won't play.

Remote Control Issues

191 The remote control does not work.

191 External devices cannot be operated with the TV remote

control.

Recording Issues

192 The Timeshift or recording function cannot be used.

192 Cannot record videos received from an external device or

Samsung TV Plus.

193 The "Format Device" message appears when the Timeshift

or recording function is used.

193 The recorded  on the TV are not played back on a PC.

Apps

194 I launched an app, but it's in a different language. How can I

change the language?

194 The app does not work properly. Its image quality is poor.

194 The Smart Hub Home Screen keeps appearing whenever you

turn on the TV.

Media Files

195 Some  are interrupted during playback.

195 Some  can't be played.

Voice Assistant Issues

196 The voice commands do not work well.

196 Bixby/Alexa answers although I did not call it.

196 I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.

197 Voice recognition does not work with the Samsung Smart

Remote unlike other features. There is no response even if

the Voice Assistant button is pressed.

197 During voice recognition, the heavy load message appears

and the function does not work.

197 I want to see weather information of the desired area.

Other issues

198 The TV is hot.

198 The TV smells like plastic.

198 The settings are lost after 5 minutes or every time the TV is

turned off.

198 The TV is tilted to the side.

198 The stand is wobbly or crooked.

199 A POP (TV’s internal banner ad) appears on the screen.

199 The TV is making a popping noise.

199 The TV is making a humming noise.

199 The TV narrates the screen events in voice-over.

Diagnosing TV operational issues

200 Self Diagnosis

201 Cannot select Signal Information in Self Diagnosis.

201 Reset Smart Hub

201 Reset picture

201 Reset sound

Getting Support

202 Getting support through Remote Management

202 Finding the contact information for service

202 Requesting service

FAQ

The TV Screen does not Display Properly

The TV does not Turn On

The Picture is Distorted, or No Sound Comes Out of the

Sound Bar

Network Access is not Available

There is No Sound or the Speakers are Making an Odd Sound

The Remote Control does not Work

Updating the Software

Accessibility Guidance

Learn the Menu Screen

239 Using the Remote control

241 Using the Accessibility Menu

247 Using the TV with Voice Guide on

249 Using the guide

252 Using Schedule Viewing

253 Using the Channel List

254 Recording

257 Using Smart Hub

259 Launching the e-Manual

260 Using Bixby

Guide

Learn how to use various features.

Connections

You can watch live broadcasts by connecting a coaxial cable to your TV and can get access to the network by using a

LAN cable or wireless access point. Using various connectors, you can also connect external devices.

Connection Guide

You can view detailed information about external devices that can be connected to the TV.

Menu Connected Devices Connection Guide Try Now

It shows you how to connect various external devices, such as video devices, game consoles, and PCs using pictures.

If you select the connection method and an external device, the connection details appear.

•Audio Device: HDMI (eARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup

•Video Device: HDMI

•Smartphone: Screen Sharing (Smart View), Screen Sharing (Tap View), Samsung DeX, SmartThings, Camera

Sharing, Apple AirPlay

•PC: HDMI, Screen Sharing (Wireless), Easy Connection to Screen, Apple AirPlay, NFC on TV

•Input Device: Remote Control, USB Keyboard, USB Mouse, USB Gamepad, USB Camera, Bluetooth Device

•Game Console: HDMI

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•External Storage: USB Flash Drive, Hard Disk Drive (HDD)

The connection method and available external devices may differ depending on the model.

Some functions may not be supported depending on the model or geographical area.

Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2

minutes).

Connection Guide

Audio Device

Video Device

Smartphone

Input Device

Game Console

External Storage

HDMI (eARC)

Optical

Bluetooth

Wi-Fi

Wi-Fi Speaker Surround Setup

HDMI Troubleshooting

Connect audio devices, such as speakers, sound bars,

headphones, or home theaters, to TV.

The image on your TV may differ from the image above depending on the model and geographical area.

Connecting an Antenna

You can connect a coaxial cable to your TV.

An antenna connection is not necessary if you connect a cable box or satellite box.

The port on your TV may differ from the following  depending on the product model and region.

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Connecting to the network

You can get access to the network through your TV.

Menu Settings All Settings Connection Network Open Network Settings

Try Now

 network settings to connect to an available network.

Establishing a wired network connection

Menu Settings All Settings Connection Network Open Network Settings

Wired

If you connect a LAN cable, the TV automatically accesses the network.

If the TV does not automatically connect to the network, refer to "Wired network connection failed." in "Troubleshooting."

To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)

* Shielded Twisted Pair

The TV will not be able to connect to the network if your network speed is below 10 Mbps.

This function may not be supported depending on the model.

Wired networks are not supported by some models.

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Establishing a wireless network connection

Menu Settings All Settings Connection Network Open Network Settings

Wireless

Make sure that you have the wireless access point's name (SSID) and password settings before attempting to

connect. The network name (SSID) and security key are available on the wireless access point's 

screen. See the wireless access point's user manual for more information.

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Wireless Connection

Select your Wi-Fi network.

Refresh

Manage Saved Networks

The image on your TV may differ from the image above depending on the model and geographical area.

If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).

If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or

PBC button on your access point within 2 minutes. The TV will connect automatically.

To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press

the Select button.

To disconnect Wi-Fi, select Disconnect in Menu Settings All Settings Connection Network

Network Status. Try Now

Checking the network connection status

Menu Settings All Settings Connection Network Network Status Try Now

View the current network status.

Resetting Your Network

Menu Settings All Settings Connection Network Reset Network Try Now

Restore the network settings to the factory default.

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Turning on the TV with a mobile device

Menu Settings All Settings Connection Network Expert Settings Power On

with Mobile Try Now

You can turn on the TV using a mobile device connected to the same network as the TV.

This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay

function.

Apple AirPlay may not be supported depending on the model or geographical area.

Connecting an IP control device to the TV

Menu Settings All Settings Connection Network Expert Settings IP Remote

Try Now

You can connect an IP control device to the TV remotely to manage your IP device.

To use this function, Power On with Mobile must be turned on.

Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only

if an authorized third-party custom controller is installed and   for a Samsung TV and if your Wi-Fi

network is password protected.

This function may not be supported depending on the model.

Allowing to connect a wireless network

Menu Settings All Settings Connection Network Expert Settings Wi-Fi

Try Now

You can enable the connection to Wi-Fi.

To connect a wireless network, the function must be active.

Allowing to connect the Wi-Fi Direct

Menu Settings All Settings Connection Network Expert Settings Wi-Fi

Direct

When using Wi-Fi Direct, you can connect directly with other devices and share content without using a wireless

router.

To maximize the network performance when a 6 GHz access point is connected, turn off the Wi-Fi Direct function.

This function may not be supported depending on the model.

Changing the name of the TV

Menu Settings All Settings Connection Device Name Try Now

You can change the name of the TV on the network. Select User Input at the bottom of the list and change the

name.

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Displaying your mobile device screen on the TV

You can watch the screen of your mobile device on the TV screen through Smart View, Apple AirPlay or Tap View.

When you start screen sharing with a mobile device (Smart View / Apple AirPlay / Tap View), the TV screen switches

to the Multi View or mobile device's screen. Watch multiple contents at the same time with the Multi View screen.

This function may not be supported depending on the model.

For more information, refer to "Using Multi View."

Using Screen Sharing (Smart View)

For information on how to share the screen with your mobile device, refer to Menu Connected

Devices Connection Guide Smartphone Screen Sharing (Smart View). Try Now

• To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote

control.

• Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.

Using Apple AirPlay

Use AirPlay if you are an iPhone or iPad user. For more information, refer to Menu Connected Devices

Connection Guide Smartphone Apple AirPlay. Try Now

This function may not be supported depending on the model or geographical area.

To use Apple AirPlay, make sure Menu Settings All Settings Connection Apple AirPlay Settings is

enabled.

- 13 -

Using Screen Sharing (Tap View)

By tapping the mobile device on your TV, you can watch Multi View or mobile device's screen through the TV screen.

When you tap a mobile device on your TV while running a music app on your mobile device, the TV screen switches

to the Music Wall screen.

Enable Tap View on your mobile device.

For more information about  refer to 'Enabling Tap View'.

Turn on the screen of your mobile device.

Tap your mobile device on the TV. The TV screen switches to Multi View, Music Wall, or mobile device's screen.

When you perform Tap View in Ambient Mode feature or Art mode (only in The Frame models), only the mobile

device's screen appears on the TV.

Watch Multi View, Music Wall, or mobile device's screen on the TV screen.

This function may not be supported depending on the model.

This function is available in Samsung mobile devices with Android 8.1 or higher.

Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to the

genre and beat of the music.

The displayed TV screen may differ depending on the model.

This function enables Screen/Sound Mirroring by detecting vibrations generated when you tap the mobile device on the TV.

Be sure to tap away from the TV screen and bezel corners. It may scratch or break the TV or mobile device screen.

We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV.

Enabling Tap View

Enable Tap View in the SmartThings app.

Depending on the SmartThings app version, you may need to register the TV with your mobile device.

This function may not be supported depending on the model.

Launch the SmartThings app on your mobile device.

Select Settings ( ) in SmartThings app on your mobile device.

Set Tap View to on.

Upon connection for the  time, select Allow on a pop-up window of the TV.

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Connection Cables for External Devices

You can view detailed information about the connection cables for external devices that can be connected to the TV.

Cable name Image Description

HDMI

Each cable simultaneously transmits digital video and audio signals

from an external device to the HDMI port on the TV.

Cables are divided into various types according to the types of input

or output ports on external devices.

HDMI

MINI HDMI

HDMI

Micro HDMI

HDMI

USB Type-C

HDMI

DisplayPort

Mini DisplayPort

HDMI

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Cable name Image Description

DVI

HDMI

DVI to HDMI cables can transmit only digital video signals and not

audio signals. We recommend that you use HDMI to HDMI cables.

Optical

Optical cables are used to transmit audio signals to external

speakers with low signal loss.

Optical cables can't transmit video signals.

Component

Component cables transmit analogue signals.

The video signal is separated and transmitted to the red, green, and

blue terminals to provide HD (1080i) pictures. The audio signal is

transmitted to the red and white terminals.

Composite

Composite cables transmit analogue signals.

The video signal is transmitted to the yellow terminal, and the audio

signal is transmitted to the red and white terminals.

Available connection cables may differ depending on the model or geographical area.

- 16 -

Switching between external devices connected to the TV

You can switch between TV programs and the content of external devices.

Menu Connected Devices

When you select a connected external device on the Source screen, the output of the selected device is displayed on

the TV's screen.

To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control,

connect the device to an HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically

switched to the output of the device or you can  universal remote control for the device automatically. For more

information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."

When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media

content listed on the device.

This function may not be supported depending on the device and geographical area.

Editing the name and icon of an external device

Menu Connected Devices

You can change the port name for a connected external device or add it to the Home Screen.

Universal Remote

Edit

Information

Add to Home

Connected Devices

The image on your TV may differ from the image above depending on the model and geographical area.

Move the focus to a connected external device.

Press the down directional button. The following functions become available:

Available functions may differ depending on the port type.

- 17 -

1.Universal Remote

You can control external devices connected to the TV using a Samsung remote control. Run the Universal Remote

menu to register the external device.

This function may not be supported depending on the model or geographical area.

For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal

Remote."

2.Edit

You can rename the input ports and change the device icons.

3.Information

You can view detailed information about an external device.

4.Add to Home

You can add the port of an external device to the Home Screen for quick switching.

- 18 -

Using additional functions

You can use the following features on the Source screen.

•USB and Mobile Camera

Connect a USB camera, or use the SmartThings app on your mobile phone to connect a camera.

Connect a camera to use video call, home workout, and other new features.

For details on how to connect, refer to Camera Sharing ( Menu Connected Devices Connection Guide

Smartphone Camera Sharing).

This function may not be supported depending on the model.

•PC on TV

Use the TV to access your PC via remote PC or Screen Sharing (Wireless).

For more information, refer to "Using PC on TV."

•Connection Guide

Displays device connection instructions.

For more information, refer to "Connection Guide."

•Universal Remote

Lets you register external devices to your Samsung remote control and control them using the Remote.

This function may not be supported depending on the model or geographical area.

For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal

Remote."

- 19 -

Connection Notes

When connecting an external device, note the following:

The number of connectors, and their names and locations may differ with the model.

Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors,

and their names and locations may differ with the manufacturer.

Connection notes for HDMI

• The following types of HDMI cables are recommended:

– High Speed HDMI Cable

– High Speed HDMI Cable with Ethernet

– Premium High Speed HDMI Cable

– Premium High Speed HDMI Cable with Ethernet

– Ultra High Speed HDMI Cable

• Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.

• Using a non-certified HDMI cable may result a blank screen or a connection error.

• Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.

• This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial

cables standardized by the IEEE.

• Use a cable shorter than 10 feet (3 m) to get the best UHD viewing quality.

• Many computer graphics adaptors do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC

does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.

• When the TV is connected to an external device, such as a DVD/BD player or a set-top box via HDMI, power sync

mode will be automatically activated. In the power sync mode, the TV continues to detect and connect external

devices via HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.

This function may not be supported depending on the model.

- 20 -

Connection notes for audio devices

• To obtain better TV audio quality, connect a sound bar or A/V receiver to the TV.

• If you connect an external audio device using an optical cable, the Sound Output setting automatically changes

to the connected device. However, to make this happen, you must turn on the external audio device before

connecting the optical cable. To manually change the Sound Output setting, do one of the following

This function may not be supported depending on the model.

– Use the Quick Settings screen to change to the connected device:

Use the Select button to select Optical on the Sound Output menu. ( Menu Settings down

directional button Sound Output) Try Now

– Use the Settings screen to change to the connected device:

Select Optical on the Sound Output menu. ( Menu Settings All Settings Sound Sound

Output) Try Now

Refer to the sound bar's user manual when connecting it to the TV.

• An unusual noise coming from a connected audio device while you are using it, may indicate a problem with the

audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.

• Digital audio is only available with 5.1 channel broadcasts.

Connection notes for computers

• For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)."

• If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same

network.

• When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage

system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example,

if the network has an NAS (Network-Attached Storage) device.

- 21 -

Connection notes for mobile devices

• To use the Smart View function, the mobile device must support a mirroring function, such as Screen Mirroring

or Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile

device's user manual.

• The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4 GHz environment. For better

experience, 5.0 GHz is recommended. 5 GHz may not be available depending on the model.

• To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile

device supports Wi-Fi Direct, refer to the mobile device's user manual.

• The mobile device and your Smart TV must be connected to each other on the same network.

• Use AirPlay if you are an iPhone or iPad user. For more information, refer to Menu Connected

Devices Connection Guide Smartphone Apple AirPlay. Try Now

This function may not be supported depending on the model or geographical area.

• The video or audio may stop intermittently, depending on network conditions.

• When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage

system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example,

if the network has an NAS (Network-Attached Storage) device.

Connection notes for Portrait Mode

• If you connect the Auto Rotating Accessory (sold separately) to the TV, you can use the TV in Portrait Mode.

• To use the computer or console, connected via HDMI to the TV, in Portrait Mode, you need to change the device

setting. Change the screen to Portrait Mode from the computer or console.

Portrait Mode is supported when a computer that uses Windows 10 or later or a console that supports Portrait Mode is

connected.

This function may not be supported depending on the model.

- 22 -

Remote Control and Peripherals

You can control TV operations with your Samsung Smart Remote. Pair external devices, such as a keyboard, for ease

of use.

About the Samsung Smart Remote (QLED TV/The Frame (43-inch or larger

models)/The Serif/OLED TV)

Learn about the buttons on the Samsung Smart Remote.

- 23 -

Button Description

(Power)

Press to turn the TV on or off.

For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to

switch to the Media Home. Press and hold to turn off the TV completely.

(Voice Assistant) Runs Voice Assistant. Press and hold the button, say a command, and then release the button to

run Voice Assistant.

(Settings - Number -

Color button)

Each time you press this button, Settings menu / virtual numeric pad / Option pad with Color

buttons are displayed alternately.

• Use this button to access additional options that are specific to the feature in use.

• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter

numeric values. Select numbers and then select Done or Enter Number to enter a numeric

value. Use to change the channel, enter a PIN, ZIP code and etc.

If the Color Button appears with a number strip on the screen, select the Color Button and

then select a  color by using the directional button (up, down, left, right). Use this

to access additional options that are  to the feature in use.

(Multi View) Press the button to directly enter the Multi View function.

Directional button

(up, down, left, right) Use to navigate the menu or move the focus to highlight items on the Home Screen.

Select Selects or runs a focused item. When pressed while you are watching a broadcast program,

detailed program information appears.

(Return) Press to return to the previous menu. When pressed for 1 second or more, the running function

is terminated. When pressed while you are watching a program, the previous channel appears.

(Smart Hub)

Press to switch to the Media Home. From the Ambient screen, press to switch to the Ambient

Home.

For The Frame model, in Art mode, press to switch to the Art Home.

- 24 -

Button Description

(Play/pause)

When pressed, the playback controls appear. Using these controls, you can control the media

content that is playing.

To use Game Bar, press and hold the button in Game Mode.

Game Bar may not be supported depending on the model or geographical area.

(Volume) Move the button up or down to adjust the volume. To mute the sound, press the button. When

pressed for 2 seconds or more, the Accessibility Shortcuts appears.

(Channel)

Move the button up or down to change the channel. To see the Guide screen, press the button.

When pressed for 1 second or more, the Channel List screen appears.

Press and hold the button up or down to quickly change the channel.

(Launch app button)

Launch the app indicated by the button.

Available apps may differ depending on the geographical area or contents provider.

Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless

environmental conditions.

The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.

To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you

must  universal remote control for the device. For more information, refer to "Controlling External Devices with a

Samsung Remote Control - Using the Universal Remote."

To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect

the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)."

- 25 -

About the Samsung Smart Remote (The Frame (32LS03B model)/BU8 Series)

Learn about the buttons on the Samsung Smart Remote.

- 26 -

Button Description

(Power)

Press to turn the TV on or off.

For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to

switch to the Media Home. Press and hold to turn off the TV completely.

(Voice Assistant) Runs Voice Assistant. Press and hold the button, say a command, and then release the button to

run Voice Assistant.

(Settings - Number -

Option button)

Each time you press this button, Settings menu / virtual numeric pad / Option pad are displayed

alternately.

• Use this button to access additional options that are specific to the feature in use.

• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter

numeric values. Select numbers and then select Done or Enter Number to enter a numeric

value. Use to change the channel, enter a PIN, ZIP code and etc.

(Color button) When pressed, colored buttons appear on the screen. Use this button to access additional

options that are  to the feature in use.

Directional button

(up, down, left, right) Use to navigate the menu or move the focus to highlight items on the Home Screen.

Select Selects or runs a focused item. When pressed while you are watching a broadcast program,

detailed program information appears.

(Return) Press to return to the previous menu. When pressed for 1 second or more, the running function

is terminated. When pressed while you are watching a program, the previous channel appears.

(Smart Hub)

Press to switch to the Media Home.

For The Frame model, in Art mode, press to switch to the Art Home.

- 27 -

Button Description

(Play/pause) When pressed, the playback controls appear. Using these controls, you can control the media

content that is playing.

(Volume) Move the button up or down to adjust the volume. To mute the sound, press the button. When

pressed for 2 seconds or more, the Accessibility Shortcuts appears.

(Channel)

Move the button up or down to change the channel. To see the Guide screen, press the button.

When pressed for 1 second or more, the Channel List screen appears.

Press and hold the button up or down to quickly change the channel.

(Launch app button)

Launch the app indicated by the button.

Available apps may differ depending on the geographical area or contents provider.

Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless

environmental conditions.

The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.

To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you

must  universal remote control for the device. For more information, refer to "Controlling External Devices with a

Samsung Remote Control - Using the Universal Remote."

To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect

the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)."

- 28 -

About the Samsung Smart Remote (The Sero)

Learn about the buttons on the Samsung Smart Remote.

- 29 -

Button Description

(Power)

Press to turn the TV on or off.

• Select whether to switch the TV to Landscape Mode or Portrait Mode before turning off or to

turn off the TV without changing the orientation. To change to the desired setting, navigate

to Power Off Mode ( Menu Settings All Settings General & Privacy

Power and Energy Saving Power Off Mode) and change the setting.

(Voice Assistant) Runs Voice Assistant. Press and hold the button, say a command, and then release the button to

run Voice Assistant.

(Settings - Number -

Color button)

Each time you press this button, Settings menu / virtual numeric pad / Option pad with Color

buttons are displayed alternately.

• Use this button to access additional options that are specific to the feature in use.

• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter

numeric values. Select numbers and then select Done or Enter Number to enter a numeric

value. Use to change the channel, enter a PIN, ZIP code and etc.

If the Color Button appears with a number strip on the screen, select the Color Button and

then select a  color by using the directional button (up, down, left, right). Use this

to access additional options that are  to the feature in use.

(Rotate) Press the button to rotate the screen to landscape or portrait mode.

Directional button

(up, down, left, right) Use to navigate the menu or move the focus to highlight items on the Home Screen.

Select Selects or runs a focused item. When pressed while you are watching a broadcast program,

detailed program information appears.

(Return) Press to return to the previous menu. When pressed for 1 second or more, the running function

is terminated. When pressed while you are watching a program, the previous channel appears.

(Smart Hub) Press to switch to the Media Home. From the Ambient screen, press to switch to the Ambient

Home.

- 30 -

Button Description

(Play/pause)

When pressed, the playback controls appear. Using these controls, you can control the media

content that is playing.

To use Game Bar, press and hold the button in Game Mode.

Game Bar may not be supported depending on the model or geographical area.

(Volume) Move the button up or down to adjust the volume. To mute the sound, press the button. When

pressed for 2 seconds or more, the Accessibility Shortcuts appears.

(Channel)

Move the button up or down to change the channel. To see the Guide screen, press the button.

When pressed for 1 second or more, the Channel List screen appears.

Press and hold the button up or down to quickly change the channel.

(Launch app button)

Launch the app indicated by the button.

Available apps may differ depending on the geographical area or contents provider.

Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless

environmental conditions.

The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.

To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you

must  universal remote control for the device. For more information, refer to "Controlling External Devices with a

Samsung Remote Control - Using the Universal Remote."

To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect

the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)."

- 31 -

Connecting the Samsung Smart Remote to the TV

Connect the Samsung Smart Remote to your TV to operate the TV.

When you turn on the TV for the  time, the Samsung Smart Remote pairs to the TV automatically. If the

Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and

hold the and buttons simultaneously for 3 seconds or more.

- 32 -

Controlling External Devices with a Samsung Remote Control - Using the

Universal Remote

Control the TV and connected external devices with a Samsung remote control.

Menu Connected Devices Universal Remote

You can control all external devices connected to the TV using a single Samsung remote. Run the Universal Remote

menu to register external devices.

This function may not be supported depending on the model or geographical area.

You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control

without any additional setup. For more information, refer to "Using Anynet+ (HDMI-CEC)."

 external devices connected to the TV may not support the universal remote feature.

Do not place any obstacles in front of an external device and TV's logo. It may cause improper transmitted signals from the

remote control.

The TV memorizes both the external device and its connection port (HDMI 1, HDMI 2, etc.).

If you have  controlling external devices with the Universal Remote, try adjusting the positions of the external

devices.

This function may not operate properly depending on the TV installation environment and the features of external devices.

Learn how to use Samsung Smart Remote

You can learn how to use Samsung Smart Remote.

Menu Settings Support Remote Button Guide

Find details on how to use the Samsung Smart Remote.

Press the menu to use a variety of functions of the Samsung Smart Remote.

This function may not be supported depending on the model.

- 33 -

Using Anynet+ (HDMI-CEC)

Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.

You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and

that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote

control.

Connecting an external device through Anynet+ and using their menus

Menu Settings All Settings Connection External Device Manager Anynet+

(HDMI-CEC) Try Now

Set Anynet+ (HDMI-CEC) to On.

Connect an HDMI-CEC-compliant device to the TV.

Turn on the connected external device.

The device is automatically connected to the TV. After the connection process is  you can access the menu

of the connected device using your TV remote and control the device.

The connecting process can take up to 2 minutes to complete.

Read before connecting an Anynet+ (HDMI-CEC) device

Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may

not support Anynet+ (HDMI-CEC).

You can  the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that

do not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control -

Using the Universal Remote."

Anynet+ cannot be used to control external devices that do not support HDMI-CEC.

The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMI-

CEC)-enabled device again.

Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC, and when those devices are either in

standby mode or turned on.

Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theaters.

Anynet+ (HDMI-CEC) can control only one home theater system.

To listen to 5.1 channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1

home theater system directly to the external device's digital audio output connector.

If an external device has been set up for both Anynet+ and a universal remote control, the device can be controlled only

with the universal remote control.

- 34 -

Controlling the TV with a Keyboard, Mouse, or Gamepad

Connecting a keyboard, mouse, or gamepad to make it easier to control the TV.

Menu Settings All Settings Connection External Device Manager Input Device

Manager Try Now

You can connect a keyboard, mouse, or gamepad to control the TV easily.

Connecting a USB keyboard, mouse, or gamepad

Plug the keyboard, mouse or gamepad cable into the USB port.

If you connect a mouse, it is available only in the Internet app and PC on TV function.

XInput USB gamepads are supported.

For more information, refer to Input Device in Connection Guide ( Menu Connected Devices Connection

Guide Input Device)

Connecting a Bluetooth keyboard, mouse, or gamepad

Menu Settings All Settings Connection External Device Manager Input Device

Manager Bluetooth Device List Try Now

If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for available

devices again.

If you connect a mouse, it is available only in the Internet app.

For more information, refer to the Bluetooth device's user manual.

This function may not be supported depending on the model or geographical area.

- 35 -

Using the keyboard and mouse

Button Description

Directional keys Use to navigate the menu, or move the focus to highlight items on the Home Screen.

Windows key Displays the TV settings

Enter key Selects or runs a focused item

ESC key Returns to the previous screen

F1 / F2 / F3 / F4 key Color buttons ― / / /

F5 key Displays the Home Screen

F6 key Displays the Sources screen

F7 key Displays the Channel List

F8 key Mutes the sound

F9 / F10 key Adjusts the volume

F11 / F12 key Changes the channel

Page Up / Page Down Scrolls a web page displayed by the Internet app.

Left-click Available only in the Internet app.

You can click a menu or link to start a function as you do on a PC.

Right-click

Available only in the Internet app. You can use the following functions:

The options displayed in the menu may differ depending on the selected item.

•Open

•Open Link in New Tab

•Enable Scroll Mode

The key operation may differ depending on some apps or the keyboard.

- 36 -

Setting up the input devices

Menu Settings All Settings Connection External Device Manager Input Device

Manager Try Now

•Keyboard Settings Try Now

You can set up the keyboard with the Keyboard Language and Keyboard Type functions.

•Mouse Settings Try Now

You can set up the mouse with the Primary Button and Pointer Speed functions.

Entering Text using the On-Screen Virtual Keyboard

Use the virtual keyboard to enter text on your TV.

The image on your TV may differ from the image above depending on the model and geographical area.

1.Recommended text

When you type a word you want to use as a search term, this function displays related suggestions from which you

can choose one.

- 37 -

2.Editing Buttons

By selecting any of pop-up Editing Buttons after entering characters on the virtual keyboard, you can quickly

perform the editing function.

3.Options

Select on the virtual keyboard screen. The following options are available:

The options available may differ depending on the function running currently.

•Recommended text

•Reset Recommended Text Memory

•Show Editing Buttons

•Language

Entering Text using the remote control's microphone and the on-screen virtual keyboard

When the virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into

the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as

text.

Entering text with your voice may not be supported for some functions.

This function may not be supported depending on the model or geographical area.

The Samsung Smart Remote may not be supported depending on the model or geographical area.

- 38 -

Smart Features

You can enjoy various apps with Smart Hub.

Using Smart Hub

View descriptions of Smart Hub's basic functions.

From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or

listen to music stored on external storage devices, and perform more functions.

Some Smart Hub services are paid services.

To use Smart Hub, the TV must be connected to the network.

Some Smart Hub features may not be supported depending on the service provider, language, or geographical area.

Smart Hub service outages can be caused by disruptions in your network service.

- 39 -

Displaying the Home Screen

Press button.

APPS

Recent

On Now

The image on your TV may differ from the image above depending on the model and geographical area.

1. Privacy Choices

From your TV, easily manage the privacy policy regarding services related to Smart Hub and verify how personal

information is protected.

To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal information.

Without giving consent, you cannot use the additional features and services. You can view the entire text of the Terms &

Privacy by navigating to Menu Settings All Settings General & Privacy Terms & Privacy. Try Now

If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select

Reset Smart Hub ( Menu Settings Support Device Care Self Diagnosis Reset Smart Hub). Try Now

2. Search

Search for channels, programs, movies, and apps offered by Smart Hub.

To use the Search service, make sure the TV is connected to a network.

This function may not be supported depending on the model or geographical area.

- 40 -

3. Ambient Mode

Set your TV to display content you desire, such as the time or weather, when the TV is not used.

To return to TV mode from Ambient Mode, press the left directional button Media. Press the button

to turn off the TV.

This function may not be supported depending on the model or geographical area.

For more information about Ambient Mode, refer to "Using Ambient Mode."

. Art

When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image

content, such as artworks, photos, or to display the content.

This function is supported only in The Frame.

For more information, refer to "Using Art Mode."

4. Media

View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music, sports and game

apps, and use the apps from the TV.

For more information about Media, refer to "About the Media Home Screen."

5. Menu

Manage external devices connected to the TV, and  settings for various functions available on the TV.

For more information about Menu, refer to "About the Menu Home Screen."

- 41 -

Launching Smart Hub automatically

Menu Settings All Settings General & Privacy Start Screen Option Autorun

Smart Hub Try Now

Enabling Autorun Smart Hub automatically launches Smart Hub when the TV is turned on. Navigate to this option to

enable or disable the feature.

Launching the last used app automatically

Menu Settings All Settings General & Privacy Start Screen Option Autorun

Last App Try Now

If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this

function on or off. Press the Select button at the current menu.

This function may not be supported depending on the app.

This function may not be supported depending on the model.

Automatic Mirroring from Multi View

Menu Settings All Settings General & Privacy Start Screen Option Autorun

Multi View Mirroring

If you screen mirror your mobile device, the Multi View automatically displays the device screen. Navigate to this

option to enable or disable the feature.

This function may not be supported depending on the model or geographical area.

- 42 -

Automatic casting in Multi View

Menu Settings All Settings General & Privacy Start Screen Option Autorun

Multi View Casting Try Now

Casting YouTube content from the mobile device automatically displays the content on Multi View.

It is available on the screen for any broadcast, external device, or app that supports Multi View.

This function may not be supported depending on the model.

Launching Multi View automatically When rotating

Menu Settings All Settings General & Privacy Start Screen Option Autorun

Multi View When Rotating

Multi View runs automatically when you rotate the screen to portrait mode.

This function may not be supported depending on the model.

This function is activated when the Auto Rotating Accessory (sold separately) is connected.

Testing Smart Hub connections

Menu Settings Support Device Care Self Diagnosis Smart Hub Connection

Test Try Now

Resetting Smart Hub

Menu Settings Support Device Care Self Diagnosis Reset Smart Hub Try Now

You can reset the Smart Hub settings. To reset Smart Hub, enter the PIN. The default PIN is "0000." You can set the PIN in

Menu Settings All Settings General & Privacy System Manager Change PIN. Try Now

Change PIN may not be supported depending on the model or geographical area.

- 43 -

Using Ambient Mode

Learn about the functions available in Ambient Mode.

left directional button Ambient Mode Try Now

Set your TV to display a photo or content you desire when the TV is not used.

This function may not be supported depending on the model.

In Ambient Mode, some functions may not be supported.

View Help

Cinemagraph

My Album

The image on your TV may differ from the image above depending on the model and geographical area.

1.Getting to Know Ambient Mode

Press View Help to  view information about Ambient Mode, including functions.

- 44 -

2.Function and content preview

Select a preferred content and a preferred background and set them as your Ambient Mode. While in Ambient

Mode, press the Select button on the remote control to view the content details.

You can use the SmartThings app on a Mobile Device to select a desired content and change the settings. Indicates content

perfectly suited for the time of the day.

Available content categories may differ depending on the model or geographical area.

• Changing art work

Change the artwork to display in Ambient mode. Press the Up button on the remote control to move the focus

to an artwork. Use the left or right directional button to move to the desired art work, and then press Select

button on the remote control.

•View Details

View detailed information about the selected image.

•Favorite

Add or delete  images in Favorite by pressing Select on the remote control. To view items that are set as

Favorites, navigate to My Page Favorite.

– Favorite: The item is not set as favorite

– Favorite: The item is set as favorite

- 45 -

•Style & Settings

Customize the style and settings to suit your preferences.

Available functions may not be supported depending on the model or content.

–Weather Filter

You can add a weather effect to content.

–Time Filter

You can select any background time format for content.

–Color

Changes the color of the content.

–Vibes

Selects a mood that matches the content.

–Backgrounds

Changes the background of the content.

–Shadow Effects

Applies a shadow effect that you select to the content.

–Filter

You can select a image filter effect to content.

–BGM Mode

You can add a background music to content.

- 46 -

•Screen Settings

You can adjust the settings such as content brightness, saturation, and color tone.

–Brightness

Adjusts the brightness of the content.

–Saturation

Adjusts the saturation of the content.

–Color Tone

Adjusts the colors of the content.

–Red Tone / Green Tone / Blue Tone

Adjusts the red, green, blue contrast.

.Selecting Content Category

•Favorite

While in Ambient Mode, press the Select button on the remote control and press Favorite to save the

displayed content to Favorite.

•Special Edition

Allows you to enjoy creative artwork and interior design content created by the world's  artists and

designers.

•Cinemagraph

Adds a looping animation to a  part of the photo to make it more attention-grabbing.

•My Album

Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient Mode

screen.

To import photos from your mobile device or Samsung Cloud, use the SmartThings app on your mobile device.

For more information about how to  the photo settings, select How to Select Photos.

- 47 -

•Q Collection

Provides content that is dedicated to Samsung QLED.

•Mood

Enjoy a range of options to create the right ambience to suit your mood.

•Relaxation

Relax with a selection of calming content inspired by nature to soothe your mood.

•Décor

Allows you to select content with a sensible and beautiful design.

•Info

Allows you to select essential real-time information, such as weather, temperature, time, and news.

•Artwork

Allows you to select content such as world famous photos and artwork.

•Background Theme

Allows you to select a background theme provided by Samsung.

Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme. When

you use this function, there may be a delay in image transmission and optimization depending on network conditions.

A created Background Theme can be set as the background for content. To set it as the background for content, press

the Select button on the remote control while in Ambient Mode, and select Style & Settings

•Routine

Enjoy a range of routines, each displaying content to suit each part of your day or create your very own routines

via the SmartThings app.

- 48 -

Background Theme

Ambient Screen Options

Auto Brightness

Sleep After

The image on your TV may differ from the image above depending on the model and geographical area.

3.Ambient Screen Options

Following Ambient Mode options are 

This menu can be found at the bottom of the Ambient Mode home. To  the option settings, scroll down to the far

bottom.

Available options may vary depending on the model.

•Auto Brightness

Changes the auto brightness setting for Ambient Mode.

When this function is set to Off, the brightness level of the TV screen is not automatically adjusted in response to the

surrounding light level.

•Sleep After

Sets the time when the Ambient Mode screen turns off automatically.

If there is no remote control input for the set time, the screen goes off.

Entering the TV viewing screen from Ambient Mode

To access the TV screen from Ambient Mode, press either the or button to redirect to the Ambient Mode

Home Screen, press the left directional button on the remote control, and then select either or Media.

If the TV is off and the button is pressed, the Media Home Screen appears.

- 49 -

Using Art Mode

Learn about the functions available in Art Mode.

left directional button Art

This function is supported only in The Frame.

You can use Art mode function to display image content such as artworks or photos when you are not watching TV

in full screen mode.

• Press the button while using the TV, the TV switches to Art mode.

• Press the button in Art mode to enter to Media Home.

• Press the button in Art mode to enter to Art Home.

• To turn off the TV completely, press and hold the button on the remote control, or press the TV Controller

button of the TV.

If you use a remote control other than the Samsung Smart Remote, the TV may not be turned off completely.

• In Art mode, the brightness and color tone of your TV are automatically adjusted depending on the ambient, and

the TV can be automatically turned off.

The TV is set by default so that the screen turns off automatically when the ambient light dims in Art mode.

• Configure the motion sensor settings by using Art Mode Options ( left directional button Art Art

Mode Options) at the bottom of the Art home displayed on the TV or using the mobile SmartThings app. The TV

may automatically turn on or off by detecting user motions and other visual changes.

This function may not be supported depending on the model or geographical area.

• While in Art mode, use the SmartThings app on your mobile device to save photos on the device to the TV.

This function may not be supported depending on the TV model or mobile device.

Supported features may differ depending on the version of the SmartThings app.

- 50 -

About the Art Home screen

left directional button Art

View Help

The image on your TV may differ from the image above depending on the model and geographical area.

1.Useful Information

View information and promotions related to the Art home.

2.List of image categories

From the displayed list of categories, select an image and press the Select button to view details about the image.

Select Preview to preview the image in full screen for 30 seconds. If you like the image, you can keep it as an

artwork by purchasing it or subscribing to the Membership.

If you select a saved image, the TV goes into Art mode. In Art mode, press Select on the remote control to use the

following menu options:

Available content categories may differ depending on the model or geographical area.

• Changing art work

Change the artwork to display in Art mode. Press the Up button on the remote control to move the focus to an

artwork. Use the left or right directional button to move to the desired art work, and then press Select button

on the remote control.

•View Details

View detailed information about the selected image.

- 51 -

•Favorite

Add or delete  images in Favorite by pressing Select on the remote control. To view items that are set as

Favorites, navigate to My Page Favorite.

– Favorite: The item is not set as favorite

– Favorite: The item is set as favorite

•Mat

Customize the border style and color to suit your preferences. To save changes, select the desired mat style

and color, and press either the Select or button.

The supported border styles may differ if the image aspect ratio is not 

•Screen Settings

Customize the Art mode screen settings to suit your preferences.

–Brightness

Adjust the screen brightness. Press the Select button to save the change.

–Color Tone

Adjust the image colors. Press the Select button to save the change.

–Brightness Reset

Reset the screen brightness to the default value.

My Page

Art Mode Options

Sleep After

Night Mode

Motion Detector

The image on your TV may differ from the image above depending on the model and geographical area.

- 52 -

3.My Page

•Recents

Manage recently displayed images.

•Favorites

Manage images saved in Favorite.

–Slideshow

Play images in Favorite as a Slideshow. If a Slideshow is playing and you want to change the slide playback

mode and image transition interval, press Select on the remote control and select Slideshow Options.

–Delete

Select and delete multiple images in Favorite simultaneously.

•Membership

If you sign up for Membership, you can use artwork without any restrictions. You can also replace it with new

artwork periodically to suit your preference.

Follow the on-screen instructions to proceed with the payment.

•Payment Info

View artwork purchase details, and easily purchase artworks by entering required payment information.

For details about payment information, visit Samsung Checkout (sbox.samsungcheckout.com).

•Purchased

Once you purchase artworks from the Art Store, you will see them here.

- 53 -

4.Art Mode Options

 options related to the Art mode screen.

This menu can be found at the bottom of the Art home. To  the option settings, scroll down to the far bottom.

•Sleep After

The TV automatically turns off if no motion is detected around the TV for a  period of time. Press the

Select button to specify a time period.

•Night Mode

The TV automatically turns off if no light is detected around the TV. This mode detects lights around the TV

to automatically turn on or off the TV depending on the presence of light. Press the Select button to turn the

mode on or off.

If the TV model name is 32LS03B and you turn on Night Mode, only auto off is supported.

•Motion Detector

Set the Motion Detector for the motion sensor. Press the Select button to set the sensitivity level.

Motion Detector may not be supported depending on the model or geographical area.

Import images from USB memory

Connect the USB memory device storing images to the TV.

The USB memory is automatically recognized, and the screen displays a list of image, music, and video  that

are stored in the USB memory.

An alternative way to run the USB memory is to navigate to Menu Connected Devices and select the

USB memory.

Navigate to the folder that contains the image  you want to save to the TV, and then select Options Send

to Art Mode.

Select the image and press Send. The image, stored in the USB memory, is saved under Art mode.

Recommended resolutions  1920 x 1080 (32-inch model), 3840 x 2160 (43-inch or larger models)

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Using Art mode with the SmartThings app

Once you have installed the SmartThings app on your mobile device, you can use the following functions:

You can download the SmartThings app from Google Play Store, Samsung Apps, or the App Store.

If the TV is not registered in your SmartThings app, press (Add Device) and register the TV before using the mode.

The features or terminology may vary depending on the version of the SmartThings app.

On tablet devices, Art mode features may not be supported by the SmartThings app.

• Selecting an image under Art mode.

• Saving photos from a mobile device to the TV: Use the Add picture function to save photos on a mobile device to

the TV.

–Add Picture select 2 to 3 images Create Mat: Combine the 2 to 3 images to create a single image.

–My Album select content, such as Dynamic Filter or Auto Gallery, and then press Select Photo to set the

content as mobile photos.

• Subscribing to Art mode Membership.

• Applying border styles and colors to images.

• (more) Art Mode Settings

– Setting the brightness for Art mode.

– Setting Sleep After: When no motion is detected for the time specified in Art mode, the TV turns off

automatically.

– Setting Motion Detector Sensitivity: Set the sensor sensitivity so that the TV turns on or off automatically

when motion is detected in Art mode.

Motion Detector Sensitivity may not be supported depending on the model or geographical area.

– Setting Night Mode: This mode detects lights around the TV to automatically turn on or off the TV depending

on the presence of light.

If the TV model name is 32LS03B and you turn on Night Mode, only auto off is supported.

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Precautions when using Art mode

Motion Sensor may not be supported depending on the model or geographical area.

• The motion sensor is located at the bottom of the TV. Do not block the sensor at the front of the TV. The motion

sensor as well as the brightness and color tone of the screen can be affected.

•Art mode uses algorithms to minimize image burn-in that can be caused by displaying still images on the screen

for long periods of time.

• The performance of the sensor may vary depending on the TV installation and operating environment.

– The screen brightness and color tone may be affected depending on the color of the floor on which the TV

stands.

– In an environment where special light sources other than standard light sources (halogen, fluorescent) are

used, the sensor's motion recognition performance may vary depending on the positions, types, and number

of the light sources.

– If the area around the TV is too dark or bright, the screen brightness may be limited or the sensor may not

work normally.

– If the TV is installed too high or too low, the sensor may not work normally.

– The motion sensor may sense motion from a flashing LED, a pet, a car moving outside the window, or other

occurrence and start operating.

• Depending on the Auto Power Off function settings, the TV may turn off when there is no user input in Art

mode, such as inputs from the remote control ( Menu Settings All Settings General & Privacy

Power and Energy Saving Auto Power Off). Try Now

• The following functions are disabled in Art mode.

– Menu Settings All Settings General & Privacy System Manager Time Sleep Timer

Try Now

– Menu Settings All Settings General & Privacy System Manager Time Off Timer

Try Now

– Menu Settings All Settings General & Privacy Power and Energy Saving Screen Saver

Try Now

- 56 -

About the Media Home Screen

View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music, sports and game

apps, and use the apps from the TV.

left directional button Media

APPS

Move

Remove

Recent

On Now

The image on your TV may differ from the image above depending on the model and geographical area.

1. APPS

Install a variety of apps offered by Smart Hub, such as video, music, sports and game apps, and use the apps from

the TV.

To use APPS, make sure the TV is connected to a network.

For more information about APPS, refer to "Using the Apps Service."

2.Moving an item on the Home Screen

From the end of the APPS list, select List Edit. Move the focus to the app to relocate, and press the down directional

button on the remote control. Select Move from the option menu. Use the left or right button to reposition the app

and then press Select. This repositions the app on the Home Screen.

An alternative way to move an app is to move the focus to the app to move and then press and hold the Select

button.

3.Removing an item on the Home Screen

From the end of the APPS list, select List Edit. Move the focus to the app to uninstall, and press the down directional

button on the remote control. Select Remove from the option menu. This removes the app from the Home Screen

list.

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APPS

Recent

On Now

4.Recent

Access your last watched TV program or last used input source.

5.On Now

Display a list of TV programs currently being aired.

This function may not be supported, depending on the input signal and settings.

6.Universal Guide

Universal Guide is an app that allows you to search for and enjoy various content, such as TV shows, dramas, and

movies, in one place. Universal Guide can recommend content tailored to your preferences.

You can use this feature on your mobile device with the Samsung SmartThings app.

To access Universal Guide, press the down directional button on the remote control in Home Screen.

To enjoy the content from these apps on your TV, they must be installed on the TV.

When you watch some paid content, you may need to make a payment using their associated app.

Some content may be restricted depending on your network conditions and your subscriptions to paid channels.

Parental control is necessary when children use this service.

Images may look blurry depending on the service provider's circumstances.

This function may not be supported depending on the model or geographical area.

- 58 -

.Media Options

This menu can be found at the bottom of the Media home. To  the option settings, scroll down to the far bottom.

This function may not be supported depending on the model or geographical area.

•Preferences: Select a preferred service to receive content recommendations to suit your preference.

•Continue Watching: Choose content providers or continue watching.

•Parental Lock: Redirect to the Parental Lock menu. Turn all parental control settings on or off.

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About the Menu Home Screen

Manage external devices connected to the TV, and  settings for various functions available on the TV.

left directional button Menu

Settings

Connected Devices

Multi View

The image on your TV may differ from the image above depending on the model and geographical area.

1.Samsung Account

Go to the Samsung Account screen to create a new account or sign out of your account.

For more information, refer to "Using a Samsung account."

2. Notication

You can view a list of  for all events that occur on your TV. A  appears on the screen when it

is time to schedule viewing, schedule recording, etc.

If you move the focus to Notication, and then press the Select button, a  window appears on the right

and the following functions are available:

• Delete All

You can delete all your 

• Settings

You can select services you want to be  about.

When you select Allow sound,  are displayed with a  sound.

- 60 -

3. Settings

Move the focus to the Settings menu to display quick setting options below the menu. Quick Settings can be used to

quickly  frequently used features.

•All Settings

Displays the Settings menu for   settings.

•Support

Displays the Support settings menu.

•Network

Check your network connection. To check your network connection or change the connection settings, press

the down directional button, and select either Network Status or Network Settings.

•Picture Mode

Change the picture mode for the optimal viewing experience. Press the Select button to change the Picture

Mode.

•Intelligent Mode

Improves your viewing experience by recognizing your content, usage patterns and the environment around

your TV.

This function may not be supported depending on the model or geographical area.

For more information, refer to "Using Intelligent Mode."

•Picture Setup

Easily  the screen settings: Brightness, Contrast, Sharpness, Color and Tint (G/R).

•Sound Mode

You can select a sound mode to optimize your listening experience. To change the sound mode, press the Select

button. To make  adjustments, press the down directional button, and then select Equalizer Setup.

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•Sound Output

You can select which speakers the TV uses for audio output. To change the audio output, press the Select

button.

•Bluetooth Speaker List

Connect your TV to Bluetooth speakers. This can be done by selecting Bluetooth Speaker List to automatically

search for Bluetooth audio devices.

Connecting Bluetooth speaker may not be supported depending on the model or geographical area.

•Game Mode

You can set the Game Mode to optimize the TV screen for better gaming performance. To turn Game Mode on

or off, press the Select button. To set the detailed options, press the down directional button, and then select

Go to Game Mode Settings.

This function is only available when an external input source is being used.

For more information, refer to "Setting the Viewing Environment for External Devices."

This function may not be supported depending on the model or geographical area.

•Input Device Manager

 the connection settings for an input device connected to the TV. This can be done by selecting the

Select button to display the menu that allows you to view the list of connected devices and to set options.

•Caption

You can watch TV broadcasts with captions. To activate or deactivate the Caption function, press the Select

button. To run Accessibility Shortcuts, press the down directional button, and then select Accessibility

Shortcuts.

•Sleep Timer

You can turn off the TV automatically at a  time. To change the sleep time, press the Select button. To

set the  time at which the TV turns off automatically, press the down directional button, and then select

Set Up Off Timer.

- 62 -

•Color Tone

You can select a color tone suitable for your viewing preferences. To change to a color tone that you want,

press the Select button.

•Picture Clarity

You can optimize pictures that contain a lot of motions. To turn this function on or off, press the Select button.

To set the detailed options, press the down directional button, and then select Picture Clarity Settings.

•Digital Output Audio Format

You can select an output format for digital audio. Note that the Dolby Digital+ option is only available via HDMI

(eARC) for external devices that support the Dolby Digital+ format.

•Power and Energy Saving

Display the Power and Energy Saving menu. Reduce energy consumption by changing your power preferences

and other energy-saving options.

These functions may not be supported depending on the model or geographical area.

4. Connected Devices

Select an external device that is connected to the TV.

For more information, refer to "Switching between external devices connected to the TV."

5. Multi View

While watching the TV, you can simultaneously view multiple screens that are split.

For more information, refer to "Using Multi View."

This function may not be supported depending on the model or geographical area.

- 63 -

Using a Samsung account

Create and manage your own Samsung account.

Menu Settings All Settings General & Privacy System Manager Samsung

Account Try Now

You can view the entire text of the Terms & Policy in Menu Settings All Settings General & Privacy

System Manager Samsung Account My Account Terms & Conditions, Privacy Policy after logging in to your

Samsung account.

Follow the instructions on your TV screen to create or log in to a Samsung Account.

Samsung Account can be used on TV, mobile device, and website with one ID.

Signing in to a Samsung account

Menu Settings All Settings General & Privacy System Manager Samsung

Account Sign In

Creating a new account

Menu Settings All Settings General & Privacy System Manager Samsung

Account Create Account

Managing your Samsung account

Menu Settings All Settings General & Privacy System Manager Samsung

Account My Account

When you sign in to your Samsung account, you can use the following functions:

•Sign Out

When multiple people share the TV, you can sign out of your account to prevent others from using it.

To sign out of your Samsung Account ( Menu Settings All Settings General & Privacy System

Manager Samsung Account), move the focus to your account's icon, and then press the Select button. When a pop-up

window appears, select Sign Out.

•Edit Profile

You can edit your account information.

To protect personal information, enter Edit Profile and then Sign-in Method is set to Select your ID and input password

(high security).

If you want the TV to log you into your account automatically whenever you turn on the TV, click Stay Signed In.

When the TV is used by multiple people, turn off Stay Signed In to protect personal information.

- 64 -

•PIN Setting

Set or change your PIN.

•Payment Info

You can view or manage your payment information.

•Back up

You can back up the TV settings to your Cloud storage. When resetting or replacing the TV, you can also restore

its settings with the backed-up settings.

•Product Registration

You can register the current TV or see the registered information. You can easily receive services after product

registration.

You can see the registered information or delete it at the Samsung account website (https://account.samsung.com).

•Sync Internet

Once you sign in to your Samsung account and configure the Sync Internet settings, you can share the favorites

and website bookmarks that you registered on other devices.

•Remove Account

You can delete an account from the TV. Although you have deleted your Samsung account from the TV, you are

not unsubscribed.

To unsubscribe from your Samsung Account, visit the Samsung Accounts website (https://account.samsung.com).

•Terms & Conditions, Privacy Policy

You can view the user agreement and privacy policy.

For more information about the terms and conditions, privacy policy, select View Details.

- 65 -

Using PC on TV

Use the remote function to connect to and use a Windows PC, Mac, or mobile device from the TV.

Menu Connected Devices PC on TV Try Now

Connect a Windows PC, Mac, or mobile device to the TV to easily use the device.

For easy computer use, connect a keyboard and a mouse to your TV in advance.

Using Screen Sharing (Windows PC) / AirPlay (Mac)

Menu Connected Devices PC on TV Windows PC Screen Sharing

Menu Connected Devices PC on TV Mac Screen Mirroring

Follow the instructions on the screen to adjust the PC settings and wirelessly connect the TV to the PC.

This function is only available for PCs that support wireless screen sharing.

This function may not be supported depending on the model or geographical area.

Connection via Windows OS is available in Windows 10 and later versions only.

Connection via Mac OS is available in AirPlay.

Using Easy Connection to Screen

Menu Connected Devices PC on TV Windows PC Easy Connection

You can easily use remote access function after installing Easy Connection to Screen on your PC.

Follow the instructions on the screen to download and install the Easy Connection to Screen PC app. Then you can

easily connect a remote PC.

Download the Easy Connection to Screen PC app from http://smsng.co/easy and then install it on your PC.

When the PC is turned on and connected via the network, PC on TV's Home Screen displays the PC.

The Easy Connection to Screen PC app is available in Windows 10 and later versions only.

Depending on the network environment including the   router type, and wireless signal strength,

connection problems may occur, such as low speed, disconnection, or limited connection.

- 66 -

Connecting a Remote PC

Menu Connected Devices PC on TV Windows PC Manual Connection Try Now

Menu Connected Devices PC on TV Mac Remote Login Try Now

Provides Remote Desktop Connection (RDP) for remotely connecting to a PC running on Windows and Virtual

Network Computing (VNC) for a PC running on Mac. To remotely connect to a PC, you must enter the IP address of

the remote PC or select a saved  Enter a correct username and password. If there is any computer that can

be accessed via the same network, the found IP is displayed.

To register a frequently used PC, move the focus to Manage User Proles, and then press the Select button. When a

pop-up window appears, select Add, and then enter the PC information.

When your PC enters in power saving mode, connection is not available. It is recommended to cancel the power saving

mode.

It is recommended to connect the wired network because the screen or sound may be interrupted depending on the

network condition.

 your computer’s settings to use the PC on TV function.

Connection to Windows via the RDP protocol is available in Windows 10 Professional or higher.

Remote connection to a PC running on Mac via the VNC protocol is only supported for Mac OS X 10.5 or later.

• Windows OS:

Right-click the My PC icon on Desktop or Windows Explorer and then click Properties.

Click Remote Desktop and select Activate Remote Desktop.

• Mac OS:

Select Menu System Preferences and then click Sharing.

Select the Screen Sharing and Remote Login check box.

Run the resolution changing app downloaded from App Store and then change the resolution to 1440 x

900 or lower.

If you do not change the resolution in Mac OS, the previous image may appear while connecting a remote

computer.

- 67 -

Enter the required settings for connecting the computer remotely.

Manage User 



IP address or 

Username

Enter a username.

Password

Enter a password.

Remember my credentials and add to the TV Home screen. You can connect

directly from the Home screen via shortcuts.

Connect

Help

The image on your TV may differ from the image above depending on the model and geographical area.

1.PC/Prole

Enter the IP address or  of the PC you want to connect to.

• In case of Windows, when the computer to connect is within the same network (router/AP), run “cmd" command

in Settings Network and Internet View Network Properties or in Start Run, and then run “ipconfig” to

check the IPv4 address of the computer.

• In case of Mac, you can check the IP address in Settings Remote Access.

• When the TV and computer are not within the same network, it is required to know the public IP and configure

the router and AP. Check whether the router connected to the computer supports port forwarding. When the

company provides additional security features such as firewall, seek help from a security officer.

Home 

- 68 -

2.Username

Enter the Username of the computer. How to check the Username:

• Windows OS: Control Panel User Account Control

• Mac OS: System Preferences Users & Groups

3.Password

Enter the password for the login account.

For use of PIN, do not enter PIN but the  password of the computer.

Playing Multimedia Content on a Remote PC

When you move the mouse cursor to the top of the screen after accessing a remote computer, the top bar appears.

When the sharing folder icon is clicked in the top bar, the folders shared on Windows or Mac OS appear. You can

play back any media content in a folder.

For more information, refer to "Playing pictures/video/music."

To use this function, the folder sharing option on the computer to access must have been enabled as shown below:

• Windows OS:

Run Windows Explorer and then move to the folder to share.

Right-click the folder and then click Properties.

After the Properties window appears, click the Sharing tab and then click Advanced Sharing.

After the Advanced Sharing window appears, select the Share this folder check box.

• Mac OS:

Select Menu System Preferences and then click Sharing.

Select the File Sharing check box.

To add a folder to share, click the Add+ button at the bottom.

Select a folder and then click Add+.

It is recommended to connect the wired network because the screen or sound may be interrupted depending on the

network condition.

When playing a video  via a remote computer, the screen or sound breaking may be encountered.

- 69 -

Using Samsung DeX

Run Samsung DeX on your mobile device to connect the software to the TV.

Follow the on-screen instructions to connect Samsung DeX. Some models may not be searched when connecting

the TV from a mobile device through Samsung DeX. If that is the case, follow the instructions shown on the mobile

device screen to connect the software.

This function is available only on mobile devices that support the wireless Samsung DeX.

Using Microsoft 365

You can read or create a document after accessing the Microsoft 365 website.

Run the site in full-screen mode.

URL  is impossible in the Microsoft 365 page.

Adding the Web Service

Select the Add Web Service icon. Use the bookmarking function of the PC on TV browser, you can add or delete the

web service link to or from PC on TV.

To add the web service, you must be signed in to your Samsung account.

The number of web services that can be added to PC on TV is limited.

PC on TV browser not share data with Internet. (Web browser outside from PC on TV)

- 70 -

Using Web Service

You can access the web service by selecting the web service icon added to PC on TV.

The screen on the web page may differ from that of a computer.

You can copy or paste any text. Some image formats are supported.

For easy and secured login in Web Service, PC on TV Pass is additionally supported as well as Samsung Pass.

Setting Samsung Pass or PC on TV Pass.

Set Samsung Pass or PC on TV Pass to Use in Menu Connected Devices PC on TV Run the PC on TV

browser (Additionally select Microsoft 365 or Add Web Service)Menu Settings General.

PC on TV Pass allows you to easily manage the web service ID and password without biometric authentication on mobile

devices. For this purpose, you must be signed in to your Samsung account. The password is encrypted to be safely stored on

your TV.

However, the log in to PC on TV Pass may not work depending on the site policy.

PC on TV Pass only working on PC on TV.

To securely access the web service, you can use the PC on TV browser's automatic shutdown or clear the history logs.

Before accessing the web service, refer to "Read Before Using the Internet Function."

PC on TV browser not share data with Internet. (Web browser outside from PC on TV)

The web service supports the following keyboard shortcuts:

• F1: Returns to PC on TV's Home Screen.

• F5: Refresh.

• F8: Mutes the sound.

• F9/F10: Adjusts the volume.

• F11: Switches between full screen or default screen.

- 71 -

Using the Apps Service

Download and run various apps from Smart Hub.

Media APPS

You can enjoy a wide range of content, including video, music, sports and game apps by installing the corresponding

apps on your TV.

To use this feature, the TV must be connected to the network.

When Smart Hub is launched for the  time, the default apps are automatically installed. The default apps may differ

depending on the model or geographical area.

Apps

Editor's Choice

Most Popular

The image on your TV may differ from the image above depending on the model and geographical area.

1. Samsung Account

Go to the Samsung Account screen to create a new account or sign out of your account.

If you are signed out of your Samsung account, select Sign In to sign in.

If you want to download new apps using Apps,  sign in to your Samsung account.

2. App Search

You can search for available apps.

3. Settings

You can manage the installed apps.

- 72 -

Installing an app

Move to the app you want to install, and then press the Select button. The detailed information screen appears.

Select Install. When the installation is complete, the Open menu appears.

Select Open to run the app immediately.

You can view installed apps on the Settings screen.

If the TV's internal memory is  you can install some  apps on a USB device.

You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB device is

disconnected while an app is running, the app is terminated.

You cannot run an app installed on a USB device on a PC or another TV.

Launching an app

You can run the app desired from Downloaded App.

The icons below appear within the selected app's icon and indicate the following:

– : The app is installed on a USB device.

– : The app has a password.

– : The app needs to be updated.

– : The app supports the mirroring function.

- 73 -

Managing installed apps

Select Settings on Apps. You can manage installed apps.

Settings

Auto Update : ON

Update All

Delete

Add to Home

Lock

Move

Reinstall

View Details

The image on your TV may differ from the image above depending on the model and geographical area.

1.Removing an app

Select an app to delete.

Select Delete.

The selected app is deleted.

Ensure that the related app data is also removed when you remove an app.

Standard apps cannot be uninstalled.

2.Adding apps to the Home Screen

Select an app to add.

Select Add to Home.

After the Home Screen appears, move the selected app to the desired location.

Press the Select button.

The selected app is added to the Home Screen.

If the selected app is already added to the Home Screen, this function is disabled.

- 74 -

3.Locking and unlocking apps

Select an app to lock or unlock.

Select Lock/Unlock.

The selected app is locked or unlocked.

To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in Menu Settings All

Settings General & Privacy System Manager Change PIN. Try Now

Change PIN may not be supported depending on the model or geographical area.

4.Moving apps

Select an app to move.

Select Move.

Move the app to the desired location.

Press the Select button.

The selected app is moved.

This function may not be supported depending on the model or geographical area.

5.Reinstalling an app

Select the app to install again.

Select Reinstall.

Reinstallation starts.

6.Checking the app information details

Select the app to check.

Select View Details.

The app information screen appears.

You can rate an app on the View Details screen.

7.Automatically updating apps

To automatically update the installed apps, set Auto Update to ON.

Automatic update is enabled only when the TV is connected to the network.

- 75 -

Using the e-Manual

Control and read the manual embedded in your TV.

Launching the e-Manual

Menu Settings Support Open e-Manual

You can view the embedded e-Manual that contains information about your TV's key features.

You can download a copy of the e-Manual from Samsung's website to view or print on your PC or mobile device (https://

www.samsung.com).

Some menu screens cannot be accessed from the e-Manual.

Using the buttons in the e-Manual

e-Manual

Device Care

Guide

Troubleshooting

Accessibility Guidance

FAQ

The image on your TV may differ from the image above depending on the model and geographical area.

1. (Search)

Select an item from the search results to load the corresponding page.

2. (Recently Viewed Topics)

Select a topic from the list of recently viewed topics.

3. (Sitemap)

It displays the lists for each item in e-Manual.

- 76 -

4. (Index)

Select a keyword to navigate to the relevant page.

This function may not be supported depending on the model or geographical area.

5.Device Care

Optimize and diagnose the condition of your TV. You can check and clean your storage space, diagnose problems or

request technical support.

Home

Guide

> Smart Features

Media

Internet

Surf the Internet on your TV.

Before using the Internet, refer to "Read Before Using the Internet Function."

Words in blue (e.g., Internet) indicate a menu item.

The image on your TV may differ from the image above depending on the model and geographical area.

6. (Try Now)

Allows you to access the corresponding menu item and try out the feature right away.

7. (Link)

Access an underlined topic referred to on an e-Manual page immediately.

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Using the Internet

Surf the Internet on your TV.

Media Internet

When you run Internet, you can see recently viewed web sites or featured recommendations. When you select a

desired web site, you can get immediate access to it.

You can use the Internet function more easily after connecting a keyboard and mouse.

You can scroll web pages with the directional button on the Samsung Smart Remote or Remote Control.

The web pages may differ from those on a PC.

Before using the Internet, refer to "Read Before Using the Internet Function."

The Internet app has an embedded Samsung Pass Settings ( Media Internet Internet Menu Settings

Samsung Pass).

With Samsung Pass, you can log into the website easily and securely. When you visit the website again, you can log in with

Samsung Pass Biometrics Authentication on your mobile device without entering your ID and password.

However, this Samsung Pass login may not work depending on the website policy. For this purpose, you must have been

logged in the mobile device with a Samsung account registered in Samsung Pass.

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Using SmartThings

It allows the TV to connect and control the detected various devices in the same space.

Menu Connected Devices SmartThings Try Now

From the TV, use the remote control to control devices connected to the SmartThings cloud and devices connected

directly to the TV. Depending on the TV or device position, you may not operate functions with the remote control.

In this case, move the device.

This function may not be supported depending on the device type.

Registering peripheral devices of the TV

When there is a device detected near the TV, a registration pop-up appears on the TV screen.

When there is no device detected, the pop-up may not appear.

To connect a Bluetooth device, make sure that the device has been paired.

Select Register to register the device.

To register a home appliance, make sure that it uses IR and is detectable in the area around the TV. Supported devices

and options may differ depending on the model.

Select Close. Then the device registration pop-up does not appear.

You can register a device in Menu Connected Devices SmartThings Add Device.

If you select a mobile device that is registered in SmartThings on the TV, the screen switches to the Music Wall screen.

Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to

the genre and beat of the music. This function may not be supported depending on the model.

A device connected via a HDMI cable or USB camera device is automatically registered.

Menu Connected Devices SmartThings, you can see available options for each device. Try Now

Supportable options may differ depending on the device.

Registering a TV / Smart Appliance / IoT device from the mobile app

Use the mobile SmartThings app to register your TV, smart appliances or various IoT devices. Some IoT devices can

only be registered using this mobile app. In the mobile app, tap the (Add Device) to register a device.

Controlling the TV from the mobile app

From the mobile SmartThings App, use the TV remote control functionality, such as On/Off, Channel, Volume, and

four directional keys. You can also use Search, APPS, Ambient Mode, Mobile Cam, and other functions from the

mobile app.

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SmartThings screen layout

Menu Connected Devices SmartThings Try Now

SmartThings

List View

Map View

The image on your TV may differ from the image above depending on the model and geographical area.

1.Device list category

Available options may differ depending on the device.

• Place

Displays all places connected via the SmartThings app.

•Devices near TV

Displays all the detected devices that can be connected and controlled.

You can run the control options after selecting a desired device.

Available options may differ depending on the device.

2.Add Device

Displays the list of devices that can be registered on your TV. You can register any by selecting a device.

3. Samsung Account

Go to the Samsung Account screen to create a new account or sign out of your account.

If you are signed out of your Samsung Account, select Sign In to sign in.

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4. Settings

  settings for devices connected via SmartThings. Turn on the SmartThings Hub feature.

5.List View / Map View

Displays the detected devices in a map or list.

In Map View mode, you can move the position of a device to create a custom map and check the device status.

List of devices compatible with the TV

Type Description Detail

Mobile devices

Galaxy Series (S6, Android 7.0 or later)

iPhone Series (iOS 7.1 or later)

SmartThings app must have been installed in case of Android devices.

Devices for IR remote control

(IR  Air conditioner, air  robot vacuum cleaner, electric fan, 

Bluetooth devices Bluetooth speaker, headset, Soundbar, keyboard, mouse, game pad

SmartThings devices

For details on SmartThings devices, access https://www.smartthings.com/products.

SmartThings devices can also be controlled from the mobile app.

External devices

DVD player, Blu-ray player, home theater system, game console, OTT box, set-top box,

USB device

The devices must be connected to the HDMI or USB port.

For a detailed list of supported devices, visit www.samsung.com.

This function may not be available depending on the external device.

- 81 -

Using the SmartThings Hub function

This function may not be supported depending on the connected device type.

Use the SmartThings Hub feature on the TV to connect IoT devices (e.g., light bulbs, plugs, or sensors) that require

SmartThings Hub.

Turn on SmartThings Hub on the TV, and then use the mobile app to register IoT devices.

Make sure to use the same Samsung Account to log in to the TV and mobile SmartThings app.

• Turning on SmartThings Hub from the TV: Menu Connected Devices SmartThings Settings

SmartThings Hub Using SmartThings Hub

To use the ZigBee protocol, purchase a SmartThings dongle (USB type) separately.

Models that support the SmartThings dongle include QLED TV, OLED TV, BU8 series, The Serif, The Sero and The Frame,

released in 2022.

To check the dongle connection, navigate to Menu Connected Devices SmartThings Settings

SmartThings Hub.

If you remove the SmartThings dongle from the TV or remove the TV power cord, the devices connected via the

SmartThings Hub may become disconnected. Disconnected devices require reconnection.

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Playing pictures/video/music

Play media content stored on your TV, USB devices, mobile devices, cameras, PCs, etc.

Menu Connected Devices Connected Device Try Now

Samsung USB

Filter By : All

Sort By : Title

Options

The image on your TV may differ from the image above depending on the model and geographical area.

You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras on the TV.

If the TV is a model that uses the One Connect box, the USB-C port on the back of the TV is for a USB camera and does not

support media content playback. To play media content, use the USB port on the One Connect box.

You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer

to "Read Before Playing Photo, Video, or Music Files."

Backup important  before connecting a USB device. Samsung is not responsible for damaged or lost 

You can use the following functions on the media content list screen of a storage device.

1.Filter By

Filters the media content by type of media.

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2.Sort By

Sorts the content list.

This function may not be supported depending on the type of external device.

3.Options

Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is

reloaded.

You can delete only the recorded content. To delete content, change the Filter By option to Recorded.

Recorded may not be supported depending on the geographical area.

Playing multimedia content on a PC or mobile device

Select a device with media content in Menu Connected Devices Sources. The media content list

in the device appears.

Select a media content item from the list.

The selected content is played.

The content may not be played depending on the encoding method or  format. Furthermore, several functions may be

restricted.

Content on devices connected to the TV via your network may not play smoothly due to network communication problems.

If this occurs, use a USB device.

Playing multimedia content on a USB device

Connect a USB device to the USB port.

There is a content list browser shown directly.

If a USB device that contains the content you want to play is already connected to the TV, select the USB device in the

Menu Connected Devices Sources screen.

Select a content item to play from the list.

The selected content is played.

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Listening to your mobile device sound through the TV speaker using Sound Mirroring

Enjoy listening to music in your living space. Visualizations are generated on your TV that alter and respond to the

frequency of your music.

Search for and connect to your TV from the (Bluetooth) device list on your mobile device.

Select media content to play on your mobile device.

The selected media is played through the TV speaker.

This function may not be supported depending on the model.

In some models, the image of the played content may differ depending on the mode.

If the TV and the sound bar are connected wirelessly, the operation may be restricted.

Buttons and functions available while playing multimedia content

Press the Select button while playing any video, photo, or recorded content. The following buttons appear.

The provided buttons and functions may not be supported depending on the model or geographical area.

The available buttons and functions may differ with the content you are viewing or playing.

•Pause, Play

Pauses or plays the multimedia content.

• Jump Backward, Jump Forward

Press the up directional button to move the focus to the playback control bar, and then select the left or right

directional button in the playback control bar to move backward or forward by 10 seconds in the video.

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• Move to a specific playback section, move up the focus on the playback bar, and then select one of the five

thumbnails.

This function may not be supported depending on the file format.

• Stop

Stop the contents being played.

•Previous / Next

Displays the previous or the next multimedia content file.

If video playback time is 3 seconds or shorter and you press the button, the video starts from the beginning.

•Rewind / Fast Forward

Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up to 3 times

faster than normal, select the button repeatedly. To return to normal speed, select the option or press the

button.

You can use the following functions when the video is paused. Note that with the video paused, the TV does not

play audio.

–Slow Rewind or Slow Forward: Allows you to play a video slowly backward or forward by selecting the or

option. There are 3 playback speeds. To change the playback speed, press the option repeatedly. To

return to normal speed, select the option or press the button.

•360 Mode

Provides a 360-degree view for videos and photos.

This function may not be supported depending on the file format.

Video files using the mjpeg codec do not support a 360-degree view.

When a video or photo does not support a 360-degree view, applying 360 rotation to it may cause the screen to look

distorted.

Videos may be interrupted if 360 rotation is applied during double speed playback.

Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other

functions during playback.

This function may not be supported for some resolutions.

This function may not be supported depending on the model.

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•360 Auto Rotation

Automatically adjusts the video's viewing angle by analyzing the amount of image changes during playback of a

video file that provides a 360-degree view. When this function is started, the rotation starts in a short time.

When 360 Auto Rotation is focused, press the Select button to change to the following modes:

– General

– Dynamic

– Natural

This function is only available when 360 Mode is selected.

When 360 Auto Rotation is activated, automatic adjustment is followed. The adjustment position may differ depending

on the image.

The video's viewing angle is manually adjusted in General mode.

This function may not be supported depending on the file format.

Video files that use the mjpeg codec do not support a 360-degree view.

When a video does not support a 360-degree view, applying 360 rotation to it may cause the screen to look distorted.

Videos may be interrupted if 360 rotation is applied during double speed playback.

Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other

functions during playback.

This function may not be supported for some resolutions.

This function may not be supported depending on the model.

•Repeat

Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly.

•Shuffle

Plays music files in random order.

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•Picture Off

Plays music files with the screen off.

•Screen Fit

Fits a photo to the screen.

•Rotate left / Rotate right

Rotates a photo left or right.

•Zoom

Zooms in a photo.

•Background Music

Pauses or resumes the background music while the TV displays photos.

This function is available after enabling the Background Music option.

•Options

The available options may differ with the model and content.

Function Description

Slideshow Speed

Sets the slideshow speed.

If there is only one image  in the USB device, the slide show is not played.

Slideshow Effect

Applies transition effects to the slide show.

If there is only one image  in the USB device, the slide show is not played.

Background Music

Plays background music as you set in the pop-up window while the TV displays photos.

The music  must be saved in the same USB device as the photo 

To pause the background music, select Background Music on the playback screen bottom.

Subtitles

You can set the detailed subtitle options, such as the language, sync, size, and color.

If subtitles are not displayed correctly, check the encoding setting.

Rotate Rotates the video.

Audio Language

Changes the audio language.

This function is only available if the video supports multi-track sound.

Information Displays detailed information about the current multimedia content.

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Using Multi View

You can view multiple content items through Multi View.

Menu Multi View Try Now

This function may not be supported depending on the model.

To start Multi View, navigate to Menu Multi View. Next, Select the item you want from the Add View

list. Or select Make My Own to  a custom layout and screen.

With 8K models (QN7**B series or higher), you can  a view with 3-5 screens. To add a screen, while in Multi View

mode, select Add View at the bottom right to add the screen you desire.

Change app/source.

The image on your TV may differ from the image above depending on the model and geographical area.

When Multi View is running, press the Select button to  the following menus.

This function and the provided options for each menu icon may not be available depending on the model and region.

• Select content from this app/source.

You can select from the content list displayed above.

After selecting a content item, you can control the screen or change the app and source.

• Change app/source.

You can change the content for the selected window.

• (Change screen size.)

Selects the desired size of Multi View.

- 89 -

• (Set Picture-in-Picture.)

Selects the position of a small screen on the full screen. The focusing left or right screen appears as small

window.

• (Listen to the sound from two screens.)

You will hear the sound of both screens at the same time by adjusting the ratio of each screens sound.

• (Connect Bluetooth Speaker.)

You can hear the sound by connecting the Bluetooth speaker.

• (Delete screen.)

You can delete the selected screen.

• (Exit to full screen.)

Multi View is ended and then the full screen appears.

To close Multi View, press either or on the Samsung Smart Remote.

This function can be started or stopped by pressing the button on the Samsung Smart Remote.

When the button is available on the Samsung Smart Remote, You can enter the Multi View function by pressing its

button.

This function operates only by TV broadcasts, external devices, or apps that support Multi View.

While running Multi View, app casting from your mobile device is run on Multi View. This function is not available in some

apps.

In some models, you can view the image on the camera connected to the SmartThings app of your mobile device.

Q-Symphony is not supported by Multi View.

When an external device that connects to a receiver or Soundbar is used in Multi View, sound outputs from the TV speaker,

not from the receiver or Soundbar.

- 90 -

Using Bixby

Set Voice Assistant to Bixby. Speak into the microphone on your Samsung Smart Remote or TV to control your TV.

This function is available only if Voice Assistant is set to Bixby. ( Menu Settings All Settings General &

Privacy Voice Voice Assistant) Try Now

Bixby is available only when the TV is connected to the network.

To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not

signed in to your Samsung account.

Bixby only supports some languages, and the supported functions may differ depending on the geographical area.

Bixby may not be supported depending on the model or geographical area.

Starting Bixby with voice

You can immediately start a conversation with Bixby by saying "Hi, Bixby." Say "Hi, Bixby", and the Bixby icon at the

bottom of the TV screen is activated in Listen mode. Continue speaking.

For best results, you need to be within 10 feet (3-4 m) of your TV. If Bixby does not answer, refer to "I spoke "Hi, Bixby/

Alexa" but Bixby/Alexa does not answer." in "Troubleshooting."

These functions may not be supported depending on the model or geographical area.

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Starting Bixby using buttons on the Samsung Smart Remote

You can have conversation with Bixby using the Samsung Smart Remote buttons. Press and hold the button on

your Samsung Smart Remote, say a command, and then release the button.

To view the Bixby guide, press the button once:

• When you press the button, the Explore Now button appears at the bottom of the screen. Press the Select

button to go to the Explore Bixby screen.

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Learning about the Explore Bixby Screen

Bixby

Hi! Let’s learn about Bixby now.

Learn how to wake up Bixby.

Go to Tutorials

The image on your TV may differ from the image above depending on the model and geographical area.

1. My Prole

Log out after going to the My Prole screen.

If you are signed out of your Samsung account, select My Prole to sign in.

2. Tutorials

The pop-up window on using Bixby appears.

3. Settings

You can change the settings for using Bixby.

These functions may not be supported depending on the model or geographical area.

These functions can be set in Bixby Voice Settings ( Menu Settings All Settings General & Privacy

Voice Bixby Voice Settings). Try Now

•Language

You can change Bixby's language.

The languages of the TV and other apps will not change.

Bixby only supports some languages.

- 93 -

•Voice response

You can change or turn off Bixby's voice.

This function may not be supported depending on the language selected for Bixby.

•Voice Wake-up

 settings on how to wake up Bixby with your voice. You can  the following settings: Use

Samsung Soundbar to interact with Bixby., Bixby wake-up options, and Wake-Up Sensitivity. ( Explore

Now Settings Voice Wake-up).

The Voice Wake-up function may not be supported depending on the model or geographical area.

This function can be used only when the sound sensor at the bottom of the TV is active.

For best results, you need to be within 10 feet (3-4 m) of your TV. If Bixby does not answer, refer to "I spoke "Hi,

Bixby/Alexa" but Bixby/Alexa does not answer." in "Troubleshooting."

•Sound feedback

Play a sound when Bixby starts and stops listening.

This function may not be supported depending on the model.

•Privacy

You can permit or prohibit Bixby from utilizing your personal information when you are using Bixby services.

•About Bixby Voice

Displays the detailed terms and conditions.

4.Recommended commands

Displays recommended commands you can use to control the TV with Bixby given the current context.

If you do not want to see the recommended commands, set Voice Hint to Off ( Menu Settings All

Settings General & Privacy Voice Voice Hint). Try Now

5.All Services

You can learn the voice commands that let you use Bixby in various situations. Use the directional buttons to move

to the desired command, and then press the Select button. You can operate the TV with various voice commands.

- 94 -

Read Before Using Bixby

• The supported voice interaction languages and features may differ depending on the geographical area.

• If the language set differs from the language of your country, some features are not available.

• Bixby is available only when the TV is connected to the network.

• Even if the TV is connected to the network, there may be no response due to a Bixby server error.

• The existing functional specifications may be changed if Bixby is updated.

• Bixby is available only on TVs that support it and come with remote controls that have a microphone.

• Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains

numeric values or symbols, the function may not operate properly.

• Searched results may not provide complete results.

• You may be required to pay for some apps. Consequently, you may encounter a service application or contract.

• To change the current channel by saying channel names as voice commands, you must finish Find Your Service

Provider. Find Your Service Provider can be set in Menu Settings All Settings Broadcasting

Service Provider Info & Settings. Try Now

If the settings for the service provider are not configured yet, configure them in Menu Settings

All Settings General & Privacy Reset. Try Now

Service provider settings in initial setup may not be supported on geographical area.

• To use the voice text input function and the search function, you must consent to provisions allowing third

parties to collect and use your voice data.

• To use the Bixby function, you must:

– Agree to Smart Hub's Terms of Use.

– Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.

– Consent to the collection and use of personal information for the voice interaction-based service.

Provisions for using Bixby

• The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV

sound and ambient noise).

- 95 -

Using the Game Bar

Control the Game Settings Monitoring and Game Enhancer Settings easily by using the Game Bar.

This function may not be supported depending on the model.

Starting the Game Bar

When Game Mode ( Menu Settings All Settings Connection Game Mode Settings Game Mode)

is On or Auto, press and hold the button on your Samsung Smart Remote to start the Game Bar. Try Now

Learning about the Game Bar

Input Lag

Game Picture Mode

Screen Ratio

Minimap Zoom

Sound Output

Help Guide

Game Settings

The image on your TV may differ from the image above depending on the model and geographical area.

1.Input Lag

Set the Input Lag status for playing games. If you select Fastest, the Game Motion Plus mode is turned off.

When you increase the values for Judder Reduction in Game Motion Plus Settings(Game Bar Game Settings Game

Motion Plus Settings), the input lag may increase slightly. Try Now

2.Game Picture Mode

Specify the Game Picture Mode according to the current game genre. To customize the picture quality, select

Custom.

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3.Screen Ratio

You can change the screen ratio from 16:9 (previous setting) to Ultra wide (21:9 or 32:9).

You have to set the resolution from your PC only once at  time.

The Game Bar’s Screen Ratio can be changed only when the Ultra Wide resolution is supported in a game or PC. Whether or

not to support the screen ratio of 21:9 and 32:9 depends on the title of the game so be sure to consult the game company.

4.Minimap Zoom

Use the directional buttons and Select button on the remote control to zoom in on  areas of the game screen

and adjust the zoom rate.

• For the Minimap supported resolution, refer to the table below.

Game Bar Screen Ratio Resolution set in PC

21:9

2560 x 1080 (50/60 Hz)

2560 x 1080 (100/120 Hz)

2560 x 1080 (144 Hz)

3840 x 1600 (50/60 Hz)

32:9

3840 x 1080 (50/60 Hz)

3840 x 1080 (100/120 Hz)

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5.Sound Output

Change the sound output device. (e.g. TV Speaker, Sound bar, Bluetooth headset, etc.)

6.Help Guide

View details on how to use each menu item.

7.Game Settings

Moves the menu to Game Mode Settings.

8.Current status display

•FPS: Shows the number of frames per second in real time. If VRR is active, the frame rate changes.

•HDR: Shown as ON when an HDR game is running.

•VRR: Shows the variable refresh rate.

Using FreeSync

The FreeSync feature allows you to play seamless games without video interruption or delay. To use the FreeSync

feature, activate the FreeSync feature from the external device.

• Models that support FreeSync Premium Pro

– The Frame (55-inch or larger models)

– QLED TV (except for Q6*B Series, QN75B Series, 50Q80B model and QN700B Series)

• Models that support FreeSync Premium

– The Serif (55LS01B, 65LS01B model)

• Models that support FreeSync

– QN700B Series

For the FreeSync supported resolution, refer to "Supported Resolutions for FreeSync (VRR)."

- 98 -

Setting the Super Ultra Wide Game View

Set your PC Screen resolution to match the selected Screen Ratio in the Game Bar before activating the Super Ultra

Wide Game.

If the TV is connected to a computer and Game Mode is set to either ON or Auto, the wide screen (21:9 or 32:9) is

activated from the Game Bar.

This function may not be supported depending on the model.

Check if the game supports Ultra Wide resolution (21:9 or 32:9).

If you set the resolution on your PC for the  time, you can change the Screen Ratio through the Game Bar on your TV.

Game Bar Screen Ratio Resolution set in PC

21:9

3840 x 1600 (60 Hz)

*3840 x 1600 (120 Hz)

2560 x 1080 (60 Hz)

2560 x 1080 (120 Hz)

32:9

3840 x 1080 (60 Hz)

3840 x 1080 (120 Hz)

*: The resolution may not be supported depending on the model.

The supportable resolutions may differ depending on the model or HDMI port connected to the PC.

After setting the resolution, check if the PC’s Window or Mac screen changes when you change the Screen Ratio on the

Game Bar of your TV.

This function may not be supported depending on the OS or device.

If the connected external device is a gaming device, the function does not work even if you change the name of Source to

"PC."

While you are playing a game, the screen ratio cannot be changed. Before running a game,  Select the

desired screen ratio on the Game Bar and then run the game.

For some games, you need to match the game resolution with the selected screen ratio in the Game Bar.

Changing the Super Ultra Wide Screen position

When playing a game at the Super Ultra Wide resolution, you can adjust the game screen position to the height of

your eyes.

At the Super Ultra Wide resolution, use the (channel) buttons to move the screen position to the top, center, or

bottom.

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Conguring 144 Hz game settings

If the TV is a model that supports 144 Hz, you can play 144 Hz games.

• Models that support 144 Hz: QN900B/QN95B/QN90B (50-inch and smaller models)

• Resolutions that support 144 Hz are as follows:

Game Bar Screen Ratio Resolution set in PC

16:9

1920 x 1080p @ 144

3840 x 2160p @ 144

21:9

2560 x 1080p @ 144

3840 x 1600p @ 144

32:9 3840 x 1080p @ 144

Troubleshooting of the game screen and audio problems

After changing the Screen Ratio on the Game Bar, if the game screen and sound are not output properly, try to solve

the problems as shown below.

• Check to see if the game supports Ultra Wide or your PC supports the Ultra Wide resolution.

• Restart the game after exiting it.

• Select the same resolution as that of the Game Bar.

• When the Screen Ratio changes properly, the screen appears as shown below.

  

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TV Viewing and Recording

Use a variety of convenience features offered by your Samsung TV while watching TV. You can also edit your list of

channels and create a list of favorite channels.

Using the Guide

See the programming schedules of different channels on a single screen.

Press the (channel) button to access the Guide.

In the Guide, you can see the daily program schedules for each station, see program information, choose a program

to watch, and set up a schedule viewing or recording.

The Record function may not be supported depending on the model geographical area.

To access information or additional features provided in the Guide from analog channels, you must set Service Provider

during the initial  stage.

To view Guide, you must   Clock ( Menu Settings All Settings General & Privacy System

Manager Time Clock). Try Now

For details on how to use the remote control, refer to the image guide at the top right.

About the Guide screen

Guide

Schedule Viewing

View Details

The image on your TV may differ from the image above depending on the model and geographical area.

1.Channel Filter

View channels and programs  by type.

2.Edit Channels

Edit channels stored on the TV.

For more information, refer to "Using the channel edit function."

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3.Additional options related to broadcast programs

Navigate to the desired program and press and hold the Select button to access the following options:

These functions may not be supported depending on the model or geographical area.

•Schedule Viewing

You can schedule the viewing of a broadcast scheduled program.

•Cancel Scheduled Viewing

You can cancel scheduled viewings.

•View Details

You can see detailed information about the selected program. The information may differ or may not be

provided depending on the broadcast signal.

•Record

You can make a recording of a current program.

•Stop

You can stop the recording function that is currently running.

•Edit Recording Time

You can change the start and end times of scheduled program recordings.

•Schedule Recording

You can schedule recording of a broadcast scheduled program.

•Cancel Scheduled Recording

You can cancel scheduled recordings.

Using additional features from the Guide

From the Guide, press either the or button to use additional features.

These functions may not be supported depending on the model or geographical area.

•Channel Filter

You can view channels and programs categorized by the types defined in Channel List.

•Schedule Manager

You can see the Recording & Schedule Manager or Schedule Manager screen.

For more information about Schedule Recording, refer to "Recording Programs."

For more information about Schedule Viewing, refer to "Setting Up Schedule Viewing."

•Antenna Type

You can change the type of broadcast signals the TV receives.

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Recording Programs

Record a current or upcoming program using a USB device instead of a video recorder.

Connect a USB device to use the TV's recording features. Carefully read all related precautions before using a recording

feature. For more information, refer to "Before Using the Recording and Timeshift Functions."

You can record only the programs that are received through an antenna.

The appears next to the programs and channels scheduled for recording.

This function may not be supported depending on the model or geographical area.

The Instant and Timer Recording options from the Guide

•Record

Select a program that is currently being broadcast and press the Select button.

Select Record from the pop-up menu to start recording.

•Schedule Recording

Select a program scheduled to be broadcast, and press the Select button.

Select Schedule Recording from the pop-up menu to schedule recording.

Recording while watching a broadcast

•Record

On the remote control, press the or button.

Use the directional buttons to navigate to the control pad.

Select Record to start recording.

•Schedule Recording

Press the Select button while watching a broadcast to load the program details window.

Use the left or right directional button to navigate to a program scheduled to be broadcast, and press the

Select button.

Select Schedule Recording to schedule the recording of the program.

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Using the recording schedule management screen

On the remote control, press the or button.

Use the directional buttons to navigate to the control pad.

Select either Schedule Manager or Recordings to access the Recording & Schedule Manager screen.

The following options are available on the Recording & Schedule Manager screen:

Displayed menu options may vary depending on the model.

•Recordings

Watch Recordings.

Buttons shown on the display will vary depending on the file being played back. For more information about playback

controls, refer to "Getting to know Recording and Timeshift controls and options."

From the list, select a recording you wish to watch. The selected recording will start to play.

Move the focus to a recording to display Play, Delete, and View Details options on the right-side menu.

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•Schedule Recording

Navigate to Schedules and press Schedule Recording. Add, edit, or cancel a program recording schedule.

Specify the Antenna, Channel, Repeat, Date, Start Time, and End Time settings and then select Save to schedule a

recording of a specific program at a specific time on a specific date.

Up to thirty Schedule Viewing and Schedule Recording events may be created.

Ensure that the TV's Clock( Menu Settings All Settings General & Privacy System Manager

Time Clock) setting is correct. Try Now.

–Edit

Configure the Start Time and End Time settings of a scheduled recording. If a scheduled recording event has

been created after selecting a program from Guide, Start Time and End Time can be set as up to ten minutes

before and ten minutes after, respectively.

–Delete

Remove a scheduled recording.

–View Details

See detailed information about a scheduled recording.

•Settings

–Start Recording Early

Change this setting so that the recording starts slightly earlier than the program start time shown in the

Guide.

–Continue Recording After

Change this setting so that the recording ends slightly later than the program end time shown in the Guide.

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Setting Up Schedule Viewing

 the TV to show a  channel or program at a  time and date.

The appears next to programs that have been  for a scheduled viewing.

To set up a schedule viewing, you must  set the TV's clock ( Menu Settings All Settings General &

Privacy System Manager Time Clock) and set the time. Try Now

Using the schedule viewing options from the guide screen

On the Guide screen, select a program you would like to view, press the Select button, and then select Schedule

Viewing in the pop-up menu that appears.

Using the schedule viewing options while watching a program

Press the Select button while watching TV. The Program Info window appears. Select a program that will be

broadcast using the left or right directional buttons. Press the Select button, and then select Schedule Viewing to

schedule viewing of that program.

Using the viewing schedule management screen

On the remote control, press the or button.

Use the directional buttons to navigate to the control pad.

Select either Schedule Manager or Recordings to access the Recording & Schedule Manager screen.

Displayed menu options may vary depending on the model.

•Schedule Viewing

Navigate to Schedules and press Schedule Viewing. Add, edit, or cancel a program viewing schedule.

Up to thirty Schedule Recording and Schedule Viewing events may be created.

Ensure that the TV's Clock ( Menu Settings All Settings General & Privacy System Manager

Time Clock) setting is correct. Try Now

–Edit

You can set the start time of a scheduled viewing. If you choose a program from the Guide, the Start Time can

be set to up to 10 minutes before the program.

–Delete

You can delete scheduled viewings.

–View Details

You can view detailed information about scheduled viewings.

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Using Timeshift

Watch scenes you missed and rewind to  points of the program using Time Shift.

To activate Timeshift while watching a broadcast, press either the or button, and then use the directional

buttons on the remote control to select Timeshift or press the button. Try Now

Save the current broadcast program you are watching to a USB device to pause at  scenes, view missed

scenes, or rewind to  points in the timeline.

When the Timeshift function is running, some functions are not available in Menu Settings All Settings

Broadcasting.

To use Timeshift, you must connect a USB device for recording.

Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and

Timeshift Functions."

This function may not be supported depending on the model or geographical area.

Getting to know Recording and Timeshift controls and options

These are the controls and options available while recording broadcasts and using Timeshift.

Press the down directional button to display the control pad with the following options:

This function may not be supported depending on the model or geographical area.

The available buttons and functions may differ with the functions.

•Pause / Play

You can use the following functions when the video is paused. Note that with the video paused, the TV does not

play audio.

–Slow Rewind or Slow Forward: Use or button to slow rewind or slow forward. Available speeds are

1/8, 1/4 and 1/2. Press the corresponding repeatedly to quickly increase the speed in slow mode by up to 3

times. To resume playback at normal speed, select button.

While using Slow Rewind, you will be able to see the time difference between the recorded broadcast's current

time and the rewound time.

• Jump Backward / Jump Forward

Press the up directional button to move the focus to the playback control bar, and then select the left or right

directional button in the playback control bar to move backward or forward by 10 seconds in the video.

When the Jump Backward function is activated, you can view the difference between the current recording time and the

current rewind time.

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•Rewind / Fast Forward

This function is not available while you are watching a program that is currently being broadcast.

•Stop Recording / Stop Timeshift

Ends the recording or Timeshift function.

•Record

You can switch from the Timeshift function to the recording function. When switching to the recording function,

you can include the content recorded by the Timeshift function in the new recording.

This function is only available when the Timeshift function is running.

•Edit Recording Time

You can set for what period of time the program will be recorded.

This function is only available when a program is being recorded.

•Go to Live TV

While using Timeshift to view a previous scene, select Go to Live TV to return to live TV.

•Info

Loads a window containing information about the program being recorded or Time Shift has been activated for.

•Schedule Viewing / Schedule Recording

Add a viewing or recording schedule.

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Using the Channel List

Change the channel or check programs on other digital channels.

Use the Channel List screen to change channels or see what programs are being broadcast on other digital

channels.

Accessing the channel list

Press and hold the (Channel) button to open the Channel List.

Using the functions on the channel list screen

The Channel List screen icons indicate the following:

– : A favorite channel.

– : A locked channel.

The following options are accessible from the top left of the Channel List screen.

•Air / Cable

Select Air or Cable as your preferred channel method.

Depending on the incoming broadcast signal, this option may not be supported.

Press the left button while in the Channel List screen to access the following options:

•All Channels

Displays all saved channels.

The channels received to the currently selected Air or Cable are displayed.

•Samsung TV Plus

While the TV is connected to the Internet, you can watch popular programs or highlights for each theme

through a virtual channel at any time. As with regular channels, the TV provides the daily program schedules for

Samsung TV Plus.

This function may not be supported depending on the model or geographical area.

•Favorites

Displays favorite channels from Favorites 1 through Favorites 5.

It displays only the Favorites that includes the favorite channel.

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Using the channel edit function

Edit the channels stored on your TV.

Accessing the channel edit screen

Access the Channel List or Guide.

Press Edit Channels to access the channel edit screen.

Using the channel edit functions

The Edit Channels screen icons indicate the following:

–: A favorite channel.

– : A locked channel.

Select a channel from the Edit Channels screen to access the following options:

•Channel Lock / Unlock

Restrict access to channels that require parental guidance. Locked channels can only be accessed by entering

the PIN.

For more information on setting the PIN, refer to "Setting up a password."

•Delete / Restore

Remove or recover a registered channel.

Once a channel is removed, it will not appear on Channel List. On the Edit Channels screen, the removed channel

will appear in grey. A recovered channel will once again be visible on Channel List.

•Rename Channel

From Edit Channels, select the channel you wish to rename and then select Rename Channel.

Only one channel can be renamed at a time.

Available for analog channels only.

•Save and Exit

Save the changes made under Edit Channels and exit.

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Using a Personal Favorites List

Create frequently watched channels as favorite channels.

On the Edit Channels and Channel List screens, the icon appears next to favorite channels.

Creating a Favorites List

Access the Edit Channels screen.

For details on how to access the channel edit screen, refer to "Accessing the channel edit screen."

Press the left directional button on the remote control to select the desired Favorites.

Press the right directional button to select Add Channels.

Select the desired channel in the list on the screen.

Press Add to add the selected channel to the favorites list.

Select Favorites 1 - Favorites 5 on the Edit Channels screen and the following functions are available.

Up to  Favorites can be created, which allows each member of the family to create their own favorites list.

•Add Channels

In the channel list, select one or more channels to add in the favorite list and then select Add Channels.

•Remove

Removes one or more channels from a favorites list.

•Change order

Changes the order of one or more channels selected in a favorites list.

•Rename Favorites

Renames a favorites list.

•Save and Exit

Saves and closes the Edit Channels screen.

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TV-Viewing Support Functions

Use the functions that are available while watching TV.

Scanning for available channels

Menu Settings All Settings Broadcasting Auto Program Try Now

Do not use this function if your TV is connected to a cable box or satellite box.

If the TV has saved channels, Auto Program deletes the existing list, and then saves the newly scanned channels.

Using Program Rating Lock

Menu Settings All Settings General & Privacy Parental Settings Program

Rating Lock Settings Try Now

This function is useful for controlling what programs children can watch on the TV based on their ratings. Program

Rating Lock Settings does not, however, block programs originating from external sources, such as Blu-ray players,

DVD players, or USB 

Every time you access Program Rating Lock Settings, you must enter the security PIN. You must also enter this PIN

to watch a blocked program. The default PIN is "0000." To change the PIN, go to Menu Settings All

Settings General & Privacy System Manager Change PIN. Try Now

Program Rating Lock Settings may not be supported depending on your input signal.

For more information about how to set your password, refer to "Setting up a password."

Change PIN may not be supported depending on the model or geographical area.

For more information about the rating system of different countries, refer to "Blocking programs based on their TV Rating."

Watching blocked / restricted programs

To watch a blocked program, enter the PIN when requested.

When initially showing a restricted program or movie, the screen is blank because the Program Rating Lock

Settings blocks it. Enter the PIN to unblock the program when a message appears requesting the code.

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Enable Data Service

Menu Settings All Settings Broadcasting Data Service Try Now

Access services from entertainment providers, online providers, and CE manufactures through Data Service.

This function may not be supported depending on the model or geographical area.

Some channels may not include the Data Service.

You can use the following functions:

•Data Service Try Now

Enable or disable data services.

•Do Not Track Try Now

Ask apps and services not to track your browsing activity.

•Private Browsing Try Now

Enable Private Browsing to stop the browser from saving your Internet history.

•Delete Browsing Data Try Now

Delete all saved cookies.

If you want this function enabled or disabled, use the Data Service menu item to turn it on or off.

An application on broadcast channel may malfunction temporarily depending on the circumstances of the broadcast station

or application provider.

Conguring advanced broadcasting audio settings

Menu Settings All Settings Broadcasting Audio Options Try Now

Audio Options functions differently for analog and digital channels.

These functions may not be supported depending on the model or geographical area.

•Preferred Language Try Now

This is the language you will hear while watching TV if the language is included in the broadcast signal.

•Multi-Track Sound Try Now

You can select the multi-track sound function depending on broadcasting signal.

•Preferred Object Audio

Configure the audio properties of the broadcast to your preferred configuration.

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Setting the functions for the service provider

Menu Settings All Settings Broadcasting Service Provider Try Now

Enable or disable the broadcast service provider feature.

Viewing broadcast service provider info

Menu Settings All Settings Broadcasting Service Provider Info & Settings

Try Now

Find out who the current broadcast service provider is and look up related information.

These settings can be  only for available Service Provider.

Using Secure Channel Viewing

Menu Settings All Settings Broadcasting Secure Channel Viewing

Provides you with warnings about insecure channels.

This function may not be supported depending on the model or geographical area.

Checking digital channel signal info and strength

Menu Settings Support Device Care Self Diagnosis Signal Information Try Now

If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna

for increased signal strength and improved HD channel reception.

This function is only available for digital channels.

This function may not be supported depending on the geographical area.

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Picture and Sound

You can change the settings for the picture and the sound according to your preference.

Using Intelligent Mode

Let the TV analyze the surrounding and the content you are watching so that it can provide an upgraded viewing

experience.

Menu Settings All Settings General & Privacy Intelligent Mode Settings

Intelligent Mode Try Now

In Intelligent Mode, the TV recognizes and analyzes the surroundings, noise, the content, and your usage patterns

to provide the best viewing experience. You can turn the options below on or off. Create your preferred viewing

environment.

This function may not be supported depending on the model.

•Adaptive Picture Try Now

–Optimized

Optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the

content you're viewing.

–EyeComfort

EyeComfort syncs the sunrise/sunset times and ambient light intensity. After sunset, the mode provides

warmer colors and lower brightness. The sunrise and sunset times can manually be changed.

This function may not be supported by some modes or apps (e.g., Ambient Mode, Art Mode, and Game Mode).

To use EyeComfort, first you need to set the current time. Configure the Clock( Menu Settings All

Settings General & Privacy System Manager Time Clock) setting. Try Now

The sunrise/sunset time sync function provided in EyeComfort may work differently, depending on the area and

network connection.

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•EyeComfort Mode Settings

This function is available only when Adaptive Picture is set to EyeComfort.

–EyeComfort Mode Duration

Set the sunrise and sunset time automatically. Or you can manually select the schedule.

–Start Time

Set the Start Time manually.

This function is available only when EyeComfort Mode Duration is set to Custom.

–End Time

Set the End Time manually.

This function is available only when EyeComfort Mode Duration is set to Custom.

–EyeComfort Mode Level

Adjust the level of the EyeComfort Mode screen.

•Active Voice Amplifier Try Now

Analyzes ambient noise and provides optimal sound depending on the noise.

This function is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or

the Samsung Soundbar interlinked with Adaptive Picture function is connected. The location of the sound sensor may

vary depending on the model or geographical area.

While using this function, the TV does not save the data.

This function may not be supported by some modes or apps (e.g., Game Mode).

- 116 -

•Adaptive Sound+ Try Now

Provides optimized sound quality by analyzing the viewing space and the acoustic components of the content.

This function can be used only when the sound sensor at the bottom of the TV is active and the sound output is set to TV

Speaker.

This function may not be supported by some modes or apps (e.g., Ambient Mode, Game Mode, Art Mode, and apps that

control the TV sound).

While using this function, the TV does not save the data.

This function may not be supported depending on the model.

•Adaptive Volume Try Now

Automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage

history by time period to automatically adjust the volume when you use an app or switch to an external input

source.

This function is only available when the sound output of the TV is set to TV Speaker.

This function may not be supported by some apps or external devices.

This function's operation affects Auto Volume function, but it does not work the other way around.

This function operates based on your volume usage history, and may not operate if the volume usage history by time

period is insufficient.

The amount of difference made by this function does not exceed +/- 5 levels from the current volume, and this function

does not change the current volume if it exceeds 40.

- 117 -

Adjusting the Picture Quality

Change the Picture Mode and adjust Expert Settings.

Choosing a picture mode

Menu Settings All Settings Picture Picture Mode Try Now

You can select the Picture Mode that provides the best viewing experience.

Entertain and Graphic are supported only when you change the external device name to PC in PC mode.

•Dynamic

Makes the picture brighter and clearer in bright viewing environments.

•Standard

Is the default mode suitable for general viewing environments.

•Movie

Is suitable for watching TV or movies in a dark room.

•FILMMAKER MODE

You can watch the source content (e.g., movie) as it is. The image defined as FILMMAKER MODE automatically

switches to FILMMAKER MODE while watching.

FILMMAKER MODE may look darker than other picture modes.

You can change FILMMAKER MODE to a different Picture Mode. However, the changed Picture Mode will be maintained

even after watching the picture defined by FILMMAKER MODE.

FILMMAKER MODE™ logo is a trademark of UHD Alliance, Inc.

- 118 -

Conguring advanced picture settings

Menu Settings All Settings Picture Expert Settings Try Now

 the screen settings to your taste by using the following functions:

•Brightness Try Now

Adjust the overall picture brightness. The closer to 50, the brighter the picture.

•Contrast Try Now

Adjust the difference between the darkest and brightest areas between objects and their background. The closer

to 50, the larger the difference.

•Sharpness Try Now

Adjust the outline sharpness of objects. The closer to 20, the sharper the object outlines.

•Color Try Now

Adjust the chroma of a video. The closer to 50, the deeper the colors.

•Tint (G/R) Try Now

Adjust the color tone. The higher either value, the redder or greener the video.

•Apply Picture Settings Try Now

Apply the selected picture settings to the current input source or all input sources.

•Picture Clarity Settings Try Now

Optimize a video that has many dynamic scenes.

When LED Clear Motion or Clear motion is set to On, the screen appears darker than when it is Off.

•Local Dimming Try Now

Maximize the contrast ratio by automatically adjusting brightness for each section of the picture.

This function may not be supported depending on the model or geographical area.

•Contrast Enhancer Try Now

Automatically adjust the contrast to prevent excessive brightness differences between brighter and darker

areas.

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•Film Mode Try Now

Touch up an old video to improve the picture quality for a better viewing experience.

This function is only available when the input signal is TV or HDMI (1080i). The terminals and inputable signals may

differ depending on the model.

•Color Tone Try Now

Select an appropriate color tone, according to the viewing situation.

•White Balance Try Now

Adjust the brightness of the colors red, green and blue so that the brightest area of the picture becomes white.

•Gamma Try Now

Adjust the medium brightness of a video.

•Shadow Detail Try Now

Adjust the brightness of a dim picture. The closer to 5, the brighter the dim picture.

•Color Space Settings Try Now

Select a range of colors that can be expressed on the picture.

•Smart Calibration Try Now

Automatically adjust the picture quality of a movie to obtain the quality intended by the movie producer.

This function may not be supported depending on the model or geographical area.

To use this function, use a Smartphone that is compatible with the function. The list of compatible models is

shown below.

– Galaxy models: Galaxy S, Galaxy Note, Galaxy Fold, and Galaxy Flip series models that were released after

January 2019.

– iPhone models: Models with a Face ID function that were released after January 2019.

Supported models may differ depending on the situation.

•Peak Brightness

Adjust the maximum peak brightness for a brighter screen.

This function may not be supported depending on the model or geographical area.

•Reset Picture Try Now

Reset the picture settings to the default values.

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Changing the Picture Size and Position

Change the picture size and position for your TV.

Changing the picture size settings

Menu Settings All Settings Picture Picture Size Settings Try Now

These functions may not be available on Samsung TV Plus and some applications.

•Picture Size Try Now

You can change the size of the picture displayed on the TV screen to 16:9 Standard, Custom, or 4:3.

Supported picture sizes differ with the input signal. For more information, refer to "Picture sizes and input signals."

•Fit to Screen Try Now

Fitting the picture to the screen.

This function may not be supported depending on the Picture Size setting.

This function may not be supported depending on the broadcast signals.

•Zoom and Position Try Now

Adjusting the picture size and/or position.

This function is available only if Picture Size is set to Custom.

To change the picture position on analog channels, first enlarge the picture and then change the position.

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Setting the Viewing Environment for External Devices

You can optimize the TV for viewing  video formats.

Playing games on an optimized screen

Menu Settings All Settings Connection Game Mode Settings Game Mode

Try Now

You can set the Game Mode to optimize the TV screen for better gaming performance.

When you connect a video game console such as PlayStation and Xbox, Game Mode is set to Auto. When you

connect the other game source such as PC, set the Game Mode to On through the above path. You can also set the

Game Mode quickly from Home Screen ( Menu Settings down directional button Game Mode ).

This function may not be supported depending on the model.

The game mode is not available for normal TV viewing.

The screen may shake somewhat.

When you press and hold the button on the Samsung Smart Remote for 1 second or more in Game Mode, the Game Bar

appears. This function may not be supported depending on the model.

When Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically. Sound Mode may not be

automatically switched depending on the selected audio device on the Sound Output menu.

When Game Mode is set to On, some functions are not available.

To use a different external device on the same port, remove the game console connection, set Game Mode to Off, and then

connect the external device to the port.

The Game Mode functions used for Nintendo Switch™ are subject to change without prior notice.

Setting the Game Mode details

Menu Settings All Settings Connection Game Mode Settings Try Now

These functions may not be supported depending on the model or geographical area.

•Surround Sound Try Now

You can make your games more immersive by using intense, three-dimensional sound optimized for games.

•Dynamic Black Equalizer Try Now

You can easily detect items or hidden enemies lurking in dark corners by improving visibility and object details in

dark scenes without washing out colors and contrast in brighter scenes.

- 122 -

•Game Motion Plus Settings Try Now

You can configure the Game Motion Plus settings.

This function may not be supported depending on the model.

–Game Motion Plus

Turn on this function to obtain a softer and clearer picture quality when playing a role-playing game (RPG) or

adventure game which involves many dynamic scenes.

–Blur Reduction

Reduce game screen blur to optimize fast-moving images.

This function may not be supported depending on the model or geographical area.

–Judder Reduction

Remove flicker from a game video to play the game with a clearer picture quality.

–LED Clear Motion

Turn on this function to adjust the LED backlight to make dynamic scenes look clearer.

This function may not be supported depending on the model.

–Clear motion

Turn on this function to make dynamic scenes look clearer.

This function may not be supported depending on the model.

•Game HDR Try Now

In accordance with the HGiG (HDR Gaming Interest Group) standard, it sets the optimal image quality for HDR

games according to the brightness information of the contents.

When HDR sources are input in Game Mode, this menu is activated.

•HDR Tone Mapping Try Now

Configures tone mapping options for Gaming HDR technologies.

These functions may not be supported depending on the model or geographical area.

–HDR10+ GAMING

Basic mode provides the most accurate representation of the game’s original creative intent. Advanced mode

provides enhanced representation of game content to maximize visual impact.

–Game HDR

In accordance with the HGiG standard, optimal image quality is set for HDR games according to the content’s

brightness information.

This function may not be supported depending on the model or geographical area.

- 123 -

Using Cable Box IP Remote

Menu Settings All Settings Connection External Device Manager Cable Box IP

Remote Try Now

Set the cable box that supports IP control to be controlled with Samsung remote control.

This function may not be supported depending on the model.

Using Input Signal Plus

Menu Settings All Settings Connection External Device Manager Input Signal

Plus Try Now

Expands the input signal range for HDMI connections.

When you select the HDMI connector you want to use for Input Signal Plus, and then press the Select button to set the

Input Signal Plus function to On, the TV screen may 

When you connect the TV to an external device that supports only the UHD 24 Hz or UHD 30 Hz frequency, or any FHD

frequency, the Input Signal Plus function may not be available. In this case, turn off the Input Signal Plus function.

For more information about the supported UHD resolutions, refer to "Supported Resolutions for UHD Input Signals."

For more information about the supported 8K resolutions, refer to "Resolutions for Input Signals supported by 8K models

(QN7**B series or higher)."

Using HDMI Black Level

Menu Settings All Settings Connection External Device Manager HDMI Black

Level Try Now

Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast, or dull colors

generated by external devices connected to the TV via an HDMI cable.

This function is only available when the input signal connected to the TV via an HDMI connector is set to RGB444.

- 124 -

Conguring a Sound Mode and Expert Settings

Change the Sound Mode and adjust Expert Settings.

Choosing a sound mode

Menu Settings All Settings Sound Sound Mode Try Now

You can select the available sound mode that you prefer for a content type or your listening environment.

When an external device is connected, Sound Mode may change accordingly.

This function may not be supported depending on the model.

Conguring advanced sound settings

Menu Settings All Settings Sound Expert Settings Try Now

You can personalize the sound quality by adjusting the following settings.

Supported menu options may vary depending on the Sound Output setting.

•Balance Try Now

Adjust the volumes of the left and right speakers to balance the sound levels.

When the TV is used in portrait mode, the Balance function may not work properly.

•Equalizer Try Now

Customize the TV sound by adjusting the volume of high-pitched and low-pitched sounds.

This function is not available when the Adaptive Sound+ or Active Voice Amplifier function is turned on.

This function is not available when the Sound Mode function is set to Adaptive Sound, Game, or Amplify.

The name and properties of this function may appear differently depending on the connected external device.

•HDMI-eARC Mode Try Now

You can connect an audio device that supports eARC via HDMI-eARC. Muting occurs temporarily during device

connection.

•Digital Output Audio Format Try Now

Select a digital audio output format. If you select Auto, the audio output mode automatically changes to the

mode supported by the connected sound bar or A/V receiver.

If you select the Pass-Through option, audio data is output with no processing.

This function is available when the input source is HDMI and the receiver is connected via HDMI-eARC.

- 125 -

•Digital Output Audio Delay Try Now

Adjust the output delay time for digital audio.

This feature is only available when the external device is connected via HDMI (ARC), HDMI (eARC) and SPDIF (Sony

Philips Digital Interface).

This function may not be supported depending on the model.

•Dolby Atmos Try Now

Set to On if the audio device connected via the HDMI (eARC) port supports Dolby Atmos. When the option is

set to On, Dolby Digital+ with Atmos stream, sent from an external device, can be received. If you change the

setting when the input source is set to HDMI, the screen may flicker. If this function is on, set Digital Output

Audio Format to Auto.

When watching TV using the embedded speakers, the virtual surround sound effect of Dolby Atmos can be

turned on or off. If the TV has been installed in portrait mode by using separate accessories, the virtual surround

sound effect through the TV speakers does not work.

This function may not be supported depending on the model.

•Auto Volume Try Now

Automatically adjusts the sound to a certain level when changing channels or switching to another external

input.

•Sound Feedback Try Now

Plays the notification sound when manipulating a menu or selecting an option.

•Simultaneous Optical Output

The device connected via optical always outputs sound.

•Reset Sound Try Now

Reset changed sound settings.

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Using the Sound Support Functions

 the sound settings for your TV.

Selecting speakers

Menu Settings All Settings Sound Sound Output Try Now

You can select which speakers the TV uses for audio output.

If the sound bar is connected to the TV via both HDMI and Optical, HDMI may be selected  even if you select Optical.

External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some

sound menus are not supported.

Samsung TV supports the Q-Symphony function.

• This function works synchronized with the Samsung Soundbar that supports Q-Symphony so that your TV

speaker and Soundbar simultaneously output the sound for best surround effects.

• When a Samsung Soundbar that supports Q-Symphony is connected, the menu name such as "TV + Soundbar"

appears under Sound Output ( Menu Settings All Settings Sound Sound Output). Select the

menu. Try Now

Example) TV + [AV] Soundbar series name (HDMI) or TV + Optical

It works based on the Codec supported by your TV. For more information about Codec information, refer to "Read Before

Playing Photo, Video, or Music Files."

This function is supported only when connected via HDMI, optical or Wi-Fi.

This function may not be supported depending on the TV or Soundbar model.

Refer to the sound bar's user manual when connecting it to the TV.

This function is unavailable when using The Frame (32LS03B, 43LS03B) vertically. To use the product horizontally, set the

function again.

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Listening to the TV through Bluetooth devices

Menu Settings All Settings Sound Sound Output Bluetooth Speaker List

You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function. Refer

to the user manual for your audio device such as Bluetooth speaker, sound bar, and headphones for detailed

connection and usage.

If the TV fails to  a Bluetooth audio device, place the device closer to the TV, and then select Refresh.

When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up window. Use

this pop-up window to activate or deactivate the Bluetooth audio device.

The sound quality may be affected by the condition of the Bluetooth connection.

Before using a Bluetooth audio device, refer to "Read Before Using Bluetooth Devices."

On some models, you can connect and use two Bluetooth devices simultaneously.

Listening to the TV through a Samsung audio device that supports the Wi-Fi function

Menu Settings All Settings Sound Wi-Fi Speaker Surround Setup Try Now

If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you

can create an optimal sound set up by  the surround effect settings. You can select any of the surround

sound  with or without a sound bar.

A surround sound  can be used if all of the following conditions are met:

• Two or more Samsung wireless speakers of the same type must be connected to the same wireless network.

• The Samsung audio devices that support the Wi-Fi function must be connected to the same wireless network as

the TV.

For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer to its

user manual.

Surround sound  with a sound bar may not be supported depending on the product.

If you activate the Screen Mirroring function while using Samsung audio devices that support the Wi-Fi function, the Wi-Fi

connection is disconnected.

Mismatched video and audio lip-syncing may occur depending on the device type.

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System and Support

You can  system and support settings, such as clock, timers, energy usage and software updates.

Using the Time Functions and the Timers

Set the current time and use the timer function.

Menu Settings All Settings General & Privacy System Manager Time Try Now

You can set the Clock manually or automatically. Once the Clock is set, you can view the current time on the TV

anytime.

You must set the clock in the following cases:

• The power cable is disconnected and then connected.

• The Clock Mode is changed from Auto to Manual.

• The TV is not connected to the network.

• No broadcast signals are received.

Setting the clock automatically

Menu Settings All Settings General & Privacy System Manager Time Clock

Clock Mode Auto

This function works only when the TV is connected to the network or is receiving digital broadcasts through a connected

antenna.

The accuracy of the time information received may differ with the channel and signal.

If you get your TV signal from a cable broadcast receiver/set-top box or a satellite receiver/satellite set-top box connected

to an HDMI or Component port, you must set the current time manually.

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Adjusting the clock for DST and time zone

Menu Settings All Settings General & Privacy System Manager Time Clock

Try Now

Sets the right time by setting Daylight Savings Time (DST) and your local time zone.

•Time Zone

Selects your time zone.

This function is only available when the Clock Mode is set to Auto.

This function may not be supported depending on the model or geographical area.

•DST

Automatically adjusts for Daylight Saving Time (DST).

This function is only available when the Clock Mode is set to Auto.

Changing the current time

Menu Settings All Settings General & Privacy System Manager Time Clock

Time Offset Try Now

Time Offset adjusts the time through a network connection.

This function is available only when Clock Mode is set to Auto, the TV fails to receive time information through normal

broadcast signals, and the TV is connected to a network.

- 130 -

Setting the clock manually

Menu Settings All Settings General & Privacy System Manager Time Clock

Clock Mode Manual

When Clock Mode is set to Manual, you can directly enter the current date and time. Select the Date and Time by

using the directional buttons on the remote control.

Using the sleep timer

Menu Settings All Settings General & Privacy System Manager Time Sleep

Timer Try Now

You can use this function to automatically shut off the TV after a pre-set period of time. You can set the sleep timer

for up to 180 minutes after which it will turn off the TV.

This function may not be supported in some viewing modes.

Turning off the TV using the off timer

Menu Settings All Settings General & Privacy System Manager Time Off

Timer Try Now

You can set Off Timer to shut off the TV automatically at a  time. Off Timer is only available if the Clock has

been set.

To use this function,  set the Clock ( Menu Settings All Settings General & Privacy System

Manager Time Clock). Try Now

This function may not be supported in some viewing modes.

This function may not be supported depending on the model or geographical area.

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Using the Power and Energy Saving Functions

Reduce the TV's energy consumption.

Reducing the energy consumption of the TV

Menu Settings All Settings General & Privacy Power and Energy Saving Try Now

Reduce energy consumption by changing your power preferences and other energy-saving options.

•Brightness Optimization Try Now

Automatically adjust the picture brightness based on the ambient light level.

This function is not available when the Adaptive Picture function is turned on.

•Minimum Brightness Try Now

When Brightness Optimization is turned on, you can manually adjust the minimum brightness of the TV screen.

This function acts only when the value is less than the setting in Menu Settings All Settings

Picture Expert Settings Brightness. Try Now

This function is not available when the Adaptive Picture function is turned on.

•Brightness Reduction Try Now

Reduce power consumption by adjusting brightness settings.

This function is not available when the Adaptive Picture function is turned on.

•Motion Lighting Try Now

Adjusts the brightness in response to on-screen movements to reduce power consumption.

This function is not available when the Adaptive Picture or Game Mode function is turned on.

•Power Off Mode

Choose which screen mode you would like when the power is turned off.

This function may not be supported depending on the model.

- 132 -

•Screen Saver Try Now

Activate a screensaver when your TV displays a still image for two hours or more.

This function may not be supported depending on the model.

If your OLED TV displays the same still image for 2 minutes, Screen Saver is automatically activated. Screen Saver

cannot be turned off, to ensure protection of pixels.

•Auto Power Saving Try Now

When the TV is connected to Wi-Fi, this feature checks Wi-Fi signals and remote control usage data to determine

whether the TV is used. If the TV is left idle, the feature automatically switches off the screen.

This feature may not be supported, depending on the Wi-Fi router.

•Auto Power Off Try Now

Automatically turns off the TV to reduce unnecessary power consumption if the TV Controller and the remote

control are not used for the set period of time.

In some regions, the Auto Power Off function may not be supported when Samsung TV Plus is operating.

•Available Remote Battery Try Now

You can check the Samsung Smart Remote's remaining amount of the battery.

This function may not be supported depending on the model.

- 133 -

Using the Panel Care Functions

Adjusts settings to protect the screen.

Setting the Panel Care

Menu Settings All Settings General & Privacy Panel Care

This function is supported on the OLED TV only.

•Pixel Shift

Moves pixels at regular intervals to prevent screen issues.

When the Pixel Shift mode is used, some of the screen edges may move outside the screen borders and may not be

visible. To fix the screen at the home position, turn off the Pixel Shift mode.

To prevent afterimage when viewing content with a lot of static images, turn on the Pixel Shift mode.

•Adjust Logo Brightness

Prevents screen issues by lowering the brightness of fixed images, such as logos and banners.

•Pixel Refresh

Adjusts pixels to provide a clearer screen. Some features, such as reservation, recording, and voice recognition,

do not work during Pixel Refresh.

Run this function when there are after-images on the screen.

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Updating the TV's Software

View your TV's software version and update it if necessary.

DO NOT turn off the TV's power until the update is complete. The TV will turn off and on automatically after

completing the software update. Video and audio settings may be reset to their defaults after a software

update.

Menu Settings Support Software Update Try Now

Updating through the network

Menu Settings Support Software Update Update Now Try Now

Updating from the network requires an active network connection.

Updating through a USB device

Menu Settings Support Software Update Update Now Try Now

After downloading the update  from the Samsung website and storing it on a USB device, connect the USB

device to the TV to update.

To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update

package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.

Updating the TV automatically

Menu Settings Support Software Update Auto Update Try Now

If the TV is connected to the network, you can have the TV's software update itself automatically while you are

watching the TV. When the background update is completed, it is applied the next time the TV is turned on.

If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this

function disabled, use the Select button to turn it off.

This function may take a longer time if another network function is running concurrently.

This function requires an network connection.

- 135 -

Using the Parental Settings function

 content or app security settings.

Menu Settings All Settings General & Privacy Parental Settings Try Now

Restrict access to content or apps that require parental guidance. Locked content or apps can be accessed by

entering the password.

•Parental Lock Try Now

Enable or disable all Parental Settings.

•Program Rating Lock Settings Try Now

This function is useful for controlling what programs children can watch on the TV based on their ratings.

For more information, refer to "Using Program Rating Lock."

•App Lock Settings Try Now

Set the installed app to lock or unlock.

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Audio and Video Functions for the Visually or Hearing Impaired

You can  the functions for the visually or hearing impaired.

Running the accessibility functions

Menu Settings All Settings General & Privacy Accessibility Try Now

Running Accessibility Shortcuts

The Accessibility Shortcuts provide easy access to the accessibility functions. To display the Accessibility Shortcuts,

press and hold the (Volume) button for 2 seconds or more. You can easily turn on or turn off the functions, such

as Voice Guide, Audio Description, Caption, Sign Language Zoom, Sign Language Guide, Learn TV Remote, Learn

Menu Screen, Picture Off, Multi-output Audio, High Contrast, Enlarge, Grayscale, Color Inversion, Slow Button

Repeat, Accessibility Settings, etc.

Even if the Voice Guide is set to Off or muted, the voice guide for Accessibility Shortcuts is enabled.

The shortcut menus may not appear depending on the model or geographical area.

The menu name may differ depending on the model.

Enabling voice guides for the visually impaired

Menu Settings All Settings General & Privacy Accessibility Voice Guide

Settings Try Now

You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this

function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume

adjust, information on current and upcoming programs, schedule viewing, other TV functions, and various content

in the Internet, and in Search.

You can go to Voice Guide, and then press the Select button to turn the function on or off.

The Voice Guide is provided in the language that is  on the TV Language. However, some languages are not

supported by Voice Guide even though they are listed in the TV Language. English is always supported.

For more information about the TV Language settings, refer to "Changing the menu language."

Changing the volume, speed, pitch, and the TV background volume of the Voice Guide

You can  the Volume, Speed, Pitch, and the TV Background Volume of the voice guide.

- 137 -

The TV screen is turned off but audio continues

Menu Settings All Settings General & Privacy Accessibility Picture Off Try Now

Turn off the TV screen and provide only sound to reduce overall power consumption. When you press a button on

the remote control other than Volume and Power while the screen is off, the TV screen turns back on.

Enlarge the screen

Menu Settings All Settings General & Privacy Accessibility Graphic Zoom

Try Now

Enlarge the screen to make the picture or text bigger. You can adjust the zoom level or move the zoom area.

This function may not be supported depending on the model or geographical area.

Enabling audio for the audio (video) description function

Menu Settings All Settings General & Privacy Accessibility Audio (Video)

Description Try Now

You can activate an audio guide that provides an audio description of video scenes for the visually impaired. This

function is only available with broadcasts that provide this service.

The menu name may differ depending on the model.

White text on black background (high contrast)

Menu Settings All Settings General & Privacy Accessibility High Contrast

Try Now

You can change Smart Hub and setting menu screens to white text on a black background and change the

transparent TV menus to opaque automatically so that text can be more easily read.

If High Contrast is on, some Accessibility menus are not available.

Setting the screen to black and white

Menu Settings All Settings General & Privacy Accessibility Grayscale Try Now

You can change the color of the TV screen to black and white to sharpen blurred edges caused by colors.

If Grayscale is on, some Accessibility menus are not available.

This function may not be supported depending on the model or geographical area.

- 138 -

Inverting the screen color

Menu Settings All Settings General & Privacy Accessibility Color Inversion

Try Now

You can invert the colors of the text and background for the setting menus displayed on the TV screen to make it

easier to read them.

If Color Inversion is on, some Accessibility menus are not available.

This function may not be supported depending on the model or geographical area.

Enlarging the font (for the visually impaired)

Menu Settings All Settings General & Privacy Accessibility Enlarge Try Now

You can enlarge the size of the font on the screen. To activate, set Enlarge to On.

Learning about the remote control (for the visually impaired)

Menu Settings All Settings General & Privacy Accessibility Learn TV Remote

Try Now

This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control.

When this function is activated, you can press a button on the remote control and the TV will tell you its name. Press

the button twice to exit Learn TV Remote.

Learning about the TV menu

Menu Settings All Settings General & Privacy Accessibility Learn Menu

Screen Try Now

Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you

select.

- 139 -

Showing captions

Menu Settings All Settings General & Privacy Accessibility Caption Settings

Try Now

Set Caption to On to watch programs with the captions displayed.

Captions are not displayed by programs that do not support captions.

This function has no relationship with the features for controlling subtitles of DVD or Blu-ray players. To control DVD or

Blu-ray subtitles, use the subtitle feature of the DVD or Blu-ray player and the player's remote control.

Splitting the caption

Menu Settings All Settings General & Privacy Accessibility Caption Settings

Separate Closed Caption Try Now

You can display the caption in the area separated from the broadcast screen.

This feature is enabled when Digital Closed Caption is supported.

Selecting the caption language

Menu Settings All Settings General & Privacy Accessibility Caption Settings

Caption Mode Try Now

•Default / CC1 ~ CC4 / Text1 ~ Text4

Operates in either analog TV channel mode or when a signal is supplied from an external device to the TV.

(Depending on the broadcast signal, the analog caption function may or may not work with digital channels.)

•Default / Service1 ~ Service6 / CC1 ~ CC4 / Text1 ~ Text4

Works with digital channels. These functions may not be available in digital caption mode depending on the

broadcast.

Setting the digital caption related options

Menu Settings All Settings General & Privacy Accessibility Caption Settings

Digital Caption Options Try Now

You can change the font color, background color, size settings, and position, etc.

The foreground and background colors and opacity settings cannot be the same.

The Position function is activated only for programs that support broadcast captions.

- 140 -

Listening to the TV through Bluetooth devices (for the hearing impaired)

Menu Settings All Settings General & Privacy Accessibility Multi-output

Audio Try Now

You can turn on both the TV speaker and Bluetooth headphone at the same time. When this function is active, you

can set the volume of the Bluetooth headphone higher than the volume of the TV speaker.

This function may not be supported depending on the model or geographical area.

For more information, refer to "Listening to the TV through Bluetooth devices."

Enlarging the sign language screen for the hearing impaired

Menu Settings All Settings General & Privacy Accessibility Sign Language

Zoom Settings Try Now

You can zoom in the sign language screen when the program you are watching provides it. First, set Sign Language

Zoom to On, and then select Edit Sign Language Zoom to change the position and  of the sign

language screen.

This function may not be supported depending on the model or geographical area.

Congure Sign Language Guide options

Menu Settings All Settings General & Privacy Accessibility Sign Language

Guide Settings

You can  the size, speed, position, and mode of the sign language guide.

Conguring the repeat settings for remote control buttons

Menu Settings All Settings General & Privacy Accessibility Remote Button

Repeat Settings Try Now

You can  the operation speed of the remote control buttons so that they slow down when you continually

press and hold them. First, set Slow Button Repeat to On, and then adjust the operation speed in Repeat Interval.

App for the Visually Impaired (SeeColors App)

You can download SeeColors app in Media Apps.

This application helps color blind people feel rich colors on TV through a simple self-check. Through self-check,

colors are changed to be suitable so that each person can experience a richer view of colors.

When the SeeColors app is run,  menus are disabled.

This function may not be supported depending on the model.

- 141 -

Using Voice Assistants on the TV

You can change the settings of a Voice Assistant after selecting it.

Select the Voice Assistant

Menu Settings All Settings General & Privacy Voice Voice Assistant Try Now

Select which Voice Assistant you would like to help control your TV.

To use this function, the TV must be connected to the network.

This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.

Voice Assistant only supports some languages, and the supported functions may differ depending on the geographical

area.

The Voice Wake-up function may not be supported depending on the model, Voice Assistant or geographical area.

•Bixby / Amazon Alexa / Google Assistant

To use the Voice Assistant, follow the instructions on the TV screen to enable the selected Voice Assistant.

To change the settings for Voice Assistant, run the Settings menu under each Voice Assistant ( Menu

Settings All Settings General & Privacy Voice Voice Assistant). Try Now

To enable the Settings menus for each Voice Assistant, log in each Voice Assistant.

For an example of Voice command, see the Settings menus for each Voice Assistant.

- 142 -

Using Other Functions

You can view other functions.

Changing the menu language

Menu Settings All Settings General & Privacy System Manager Language

Try Now

Setting up a password

Menu Settings All Settings General & Privacy System Manager Change PIN

Try Now

The PIN input window appears. Enter a PIN. Enter it again to  it. The default PIN is "0000."

This function may not be supported depending on the model or geographical area.

If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the

remote control in the order shown to reset the PIN to "0000."

Press (Volume) button. Volume Up Volume Down Volume Up .

Selecting Usage or Retail Mode

Menu Settings All Settings General & Privacy System Manager Usage Mode

Try Now

You can set the TV for retail environments by setting Usage Mode to Retail Mode.

For all other uses, select Home Mode.

Use Retail Mode only in a store. With Retail Mode, some functions are disabled, and the TV settings automatically reset

after a preset amount of time.

This function may not be supported depending on the model.

- 143 -

Managing External Devices

Menu Settings All Settings Connection External Device Manager Device

Connect Manager Try Now

When you connect external devices, such as mobile devices or tablets connected to the same network as the TV so

you can share content, you can view the list of allowed devices and connected devices.

•Access Notification

Set whether to display a notification when an external device such as a mobile device or tablet attempts to

connect to the TV.

•Device List

Manage a list of external devices registered to the TV.

Using AirPlay

Menu Settings All Settings Connection Apple AirPlay Settings Try Now

You can use AirPlay to view content from your iPhone, iPad, or Mac on the TV screen.

This function may not be supported depending on the model.

Restoring the TV to the factory settings

Menu Settings All Settings General & Privacy Reset Try Now

You can restore all TV settings to the factory defaults.

Select Reset. The security PIN entry window appears.

Enter the security PIN, and then select Reset. All settings are then reset. The TV turns off and on again

automatically and displays the Initial Setup screen.

For more information on Reset, refer to the user manual that came with the TV.

If you skipped some steps in the initial setup, run Set Up TV ( Menu Connected Devices TV down

directional button Set Up TV), and then  the settings in the steps you skipped.

- 144 -

Precautions and Notes

You can get instructions and information that you must read after installation.

Before Using the Recording and Timeshift Functions

Read these instructions before using Recording and Timeshift.

Before using the recording and schedule recording functions

Recording and schedule recording are not supported in the U.S.A. and Canada.

Recording may not be supported depending on the model or geographical area.

• To schedule a recording, set Clock Mode to Auto. Set the Clock.

– Menu Settings All Settings General & Privacy System Manager Time Clock

Try Now

• You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.

• Recordings are DRM-protected and therefore cannot be played back on a computer or on a different TV. In

addition, these files cannot be played back on your TV if its video circuit has been replaced.

• For a USB device for recording, it is recommended to use the USB hard disk that supports USB 2.0 or later and

5,400 rpm or higher. However, RAID-type USB hard drives are not supported.

• USB memory is not supported.

• The total recording capacity may differ with the amount of available hard drive space and the recording quality

level.

•Schedule Recording requires at least 100 MB of free space on the USB storage device. Recording will stop if the

available storage space falls below 50 MB while recording is in progress.

• If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions are

in progress, only the recording will stop.

• The maximum recording time is 720 minutes.

• Videos are played according to the TV settings.

• If the input signal is changed while recording is in progress, the screen will go blank until the change is made. In

this case, recording will resume, but the button will not be available.

- 145 -

• When using the Record or Schedule Recording function, the actual recording may start a second or two later

than the specified time.

• If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external device,

the priority is given to the Schedule Recording.

• Connecting a recording device to the TV automatically deletes abnormally saved recorded files.

• If the Sleep Timer or Auto Power Off has been set, the TV will override these settings, continue to record, and

turn off after the recording has ended.

– Menu Settings All Settings General & Privacy System Manager Time Sleep Timer

Try Now

– Menu Settings All Settings General & Privacy Power and Energy Saving Auto Power

Off Try Now

Before using the timeshift function

Timeshift is not supported in the U.S.A. and Canada.

Timeshift may not be supported depending on the model or geographical area.

• For a USB device for recording, it is recommended to use the USB hard disk that supports USB 2.0 or later and

5,400 rpm or higher. However, RAID-type USB hard drives are not supported.

• USB memory or flash drives are not supported.

• The total recording capacity may differ with the amount of available hard drive space and the recording quality

level.

• If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions are

in progress, only the recording will stop.

• The maximum amount of time available for the Timeshift function is 90 minutes.

• The Timeshift function is not available for locked channels.

• Time-shifted videos are played according to the TV settings.

• The Timeshift function may be terminated automatically once it reaches its maximum capacity.

• The Timeshift function requires at least 1.5 GB of free space available on the USB storage device.

- 146 -

Read Before Using Apps

Read this information before using Apps.

• If you want to download new apps using Apps, first sign in to your Samsung account.

• Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content,

certain features, applications, and services may not be available on all devices or in all territories. Visit https://

www.samsung.com for more information on specific device information and content availability. Services and

content availability are subject to change without prior notice.

• Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by the

service provider for any reason.

• Application services may be provided in English only and available content may differ with the geographical

area.

• For more information about applications, visit the applicable service provider's website.

• An unstable network connection may cause delays or interruptions. In addition, applications may terminate

automatically depending on the network environment. If this occurs, check your network connection and try

again.

• Application services and updates may become unavailable.

• Application content is subject to change by the service provider without prior notice.

• Specific services may differ with the version of the application installed on the TV.

• An application's functionality may change in future versions of the application. If this occurs, run the

application's tutorial or visit the service provider's website.

• Depending on the service provider's policies, certain applications may not support multitasking.

• For details on how to subscribe or unsubscribe from an app, please contact the service provider.

- 147 -

Read Before Using the Internet Function

Read this information before using the Internet function.

• File download is not supported.

• The Internet function may not be able to access certain websites, including websites operated by certain

companies.

• The TV does not support playback of flash videos.

• E-commerce for online purchases is not supported.

• ActiveX is not supported.

• Only a limited number of fonts are supported. Certain symbols and characters may not be displayed properly.

• The response to remote commands and the resulting on-screen display may be delayed while a web page is

• Loading a web page may be delayed or suspended completely depending on the status of the participating

systems.

• Copy and paste operations are not supported.

• When composing an email or a simple message, certain functions such as the font size and color selection may

not be available.

• There is a limit to the number of bookmarks and the size of the log file that can be saved.

• The number of windows that can be opened concurrently is limited.

• Web browsing speed will differ with the network environment.

• Browsing history is saved from latest to oldest, with the oldest entries being overwritten first.

• Depending on the types of video/audio codecs supported, you may not be able to play certain HTML5 video and

audio files.

• Video sources from PC-optimized streaming service providers may not play properly on our proprietary Internet

browser.

- 148 -

Read before setting up a wireless network connection

Precautions for wireless network

• This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Video files stored on a device

connected to the TV via a Home Network may not play back smoothly.

Some of the IEEE 802.11 communication protocols may not be supported depending on the model or geographical area.

QN9**B series supports the IEEE 802.11 a /b /g /n /ac /ax communication protocols.

For models other than the QN9**B series, Samsung recommends using IEEE 802.11n.

• To use wireless network, the TV must be connected to a wireless access point or modem. If the wireless access

point supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless network.

• Select a channel that is not currently being used by the wireless access point. If the channel set is currently

being used by the wireless access point to communicate with another device, the result is usually interference

and/or a communications failure.

• Most wireless networks have an optional security system. To enable a wireless network's security system,

you need to create a password using characters and numbers. This password is then needed to connect to a

security-enabled access point.

Wireless security protocols

The TV only supports the following wireless network security protocols. The TV cannot connect to 

wireless access point.

– Authentication Modes: WEP, WPAPSK, WPA2PSK

– Encryption Types: WEP, TKIP, AES

In compliance with the Wi-Fi   Samsung TVs do not support WEP or TKIP security

encryption in networks running in the 802.11n mode. If the wireless access point supports WPS (Wi-Fi Protected

Setup), you can connect the TV to your network using PBC (Push Button  or a PIN (Personal

 Number). WPS automatically  the SSID and WPA key settings.

- 149 -

Read Before Playing Photo, Video, or Music Files

Read this information before playing media content.

Limitations to the use of photo, video, and music les Try Now

• The TV supports Mass Storage Class (MSC) USB devices only. MSC is a class designation for mass storage devices.

Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs are not

supported.) These kinds of devices must be connected directly to the USB port. The TV may not be able to

recognize a USB device or read the files on the device if it is connected with a USB extension cable. Do not

disconnect USB devices while they are transferring files.

• When connecting an external hard drive, use the USB (HDD 5V 1A) port. We recommend that you use an external

hard drive with its own power adapter.

USB (HDD 5V 1A) port is supported by some models.

• Certain digital cameras and audio devices may not be compatible with the TV.

• If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or all the

devices. USB devices that use high-power input should be connect to the USB (HDD 5V 1A) port.

USB (HDD 5V 1A) port is supported by some models.

• The TV supports the FAT, exFAT, and NTFS file systems.

• In the media contents list, the TV can display up to 1,000 files per folder. If the USB device contains more than

8,000 files and folders, however, some files and folders might not be accessible.

• Certain files, depending on how they are encoded, may not play on the TV.

• Certain files are not supported on all models.

• The DivX and DTS codecs are not supported by the Samsung TV models released in 2022.

- 150 -

Supported subtitles

Subtitle formats

Name Format

MPEG-4 Timed text .ttxt

SAMI .smi

SubRip .srt

SubViewer .sub

Micro DVD .sub or .txt

SubStation Alpha .ssa

Advanced SubStation Alpha .ass

SMPTE-TT Text .xml

Video formats with subtitles

Name Container

Xsub AVI

SubStation Alpha MKV

Advanced SubStation Alpha MKV

SubRip MKV

VobSub MKV

MPEG-4 Timed text MP4

TTML in smooth streaming MP4

SMPTE-TT TEXT MP4

SMPTE-TT PNG MP4

- 151 -

Supported image formats and resolutions

File extension Format Resolution

*.jpg

*.jpeg

JPEG 15360 x 9024

*.webp PNG 4096 x 4096

*.bmp BMP 4096 x 4096

*.mpo MPO 15360 x 8640

*.heic HEIF 12000 x 9000

The MPO format is supported partly.

The HEIF format is may not be supported depending on the model or geographical area.

HEIF supports only the single image of grid type (grid) and its minimum resolution must be at least 512 pixels in width or

height.

Supported music formats and codecs

File extension Format Codec Note

*.mp3 MPEG MPEG1 Audio Layer 3

*.m4a

*.mpa

*.aac

MPEG4 AAC

 FLAC FLAC Supports up to 16/24 Bit, 48/96/192 kHz, 5.1

channel

*.ogg OGG Vorbis Supports up to 2 channels

*.wma WMA WMA

WMA is supported up to 10 Pro 5.1 channels.

WMA lossless audio is not supported.

*.wav wav wav

*.mid

*.midi

midi midi

Supports type 0 and type 1.

Seek is not supported.

Supports USB device only.

*.ape ape ape

*.aif

*.aiff

AIFF AIFF

*.m4a ALAC ALAC

- 152 -

Supported video codecs (QLED TV except for Q6*B Series/The Frame (43-inch or larger

models)/The Serif/The Sero/OLED TV)

File

format Container Video codecs Resolution Frame rate (fps) Bitrate

(Mbps) Audio codecs

*.avi

*.mkv

*.asf

*.wmv

*.mp4

*.mov

*.3gp

*.vro

*.mpg

*.mpeg

*.ts

*.tp

*.trp



*.vob

*.svi

*.m2ts

*.mts

AVI

MKV

ASF

MP4

3GP

MOV

FLV

VRO

VOB

SVAF

H.264 BP/MP/HP 4096 x 2160

4096 x  60

3840 x  60

1920 x  120

Dolby Digital

LPCM

ADPCM(IMA, MS)

AAC

HE-AAC

WMA

Dolby Digital+

MPEG(MP3)

AC-4

G.711(A-Law, μ-Law)

OPUS

HEVC (H.265 - Main,

Main10) 4096 x 2160

4096 x  60

3840 x  120

Motion JPEG 3840 x 2160 30 80

MVC

1920 x 1080

MPEG4 SP/ASP

Window Media Video

v9 (VC1)

MPEG2

MPEG1

Microsoft MPEG-4 v1,

v2, v3

Window Media Video

v7 (WMV1), v8

(WMV2)

H.263 Sorrenson

VP6

AV1 3840 x 2160 120 40

*.webm WebM

VP8 1920 x 1080 60 20

Vorbis

VP9  0, 

2 supported) 3840 x 2160 60 80

AV1 3840 x 2160 120 40

*.rmvb RMVB RV8/9/10 (RV30/40) 1920 x 1080 60 20 RealAudio 6

- 153 -

Other restrictions

• Codecs may not function properly if there is a problem with the content.

• Video content does not play or does not play correctly if there is an error in the content or container.

• Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.

• If the Index Table is has an error, the Seek (Jump) function will not work.

• When playing video over a network connection, the video may not play smoothly because of data transmission

speeds.

• Some USB/digital camera devices may not be compatible with the TV.

• HEVC codec is only available in MKV / MP4 / TS containers.

• The MVC codec is supported partly.

Video decoders

• H.264 UHD is supported up to Level 5.1.

– TV does not support FMO / ASO / RS

– Resolution is changed during video playback (Up to 3840 x 2160 is supported)

• H.264 FHD is supported up to Level 4.2.

– TV does not support FMO / ASO / RS

• HEVC UHD is supported up to Level 5.2.

– QLED TV (except for Q6*B Series), The Frame (43-inch or larger models), The Serif, The Sero, OLED TV)

– Resolution is changed during video playback (Up to Level 5.1 3840 x 2160 is supported)

• HEVC FHD is supported up to Level 4.1.

– QLED TV (except for Q6*B Series), The Frame (43-inch or larger models), The Serif, The Sero, OLED TV)

• VC1 AP L4 is not supported.

• GMC 2 or above is not supported.

- 154 -

Audio decoders

• WMA is supported up to 10 Pro 5.1 channels, M2 profile.

• WMA1, WMA lossless / Voice are not supported.

• QCELP and AMR NB/WB are not supported.

• Vorbis is supported for up to 5.1 channels.

• Dolby Digital+ is supported for up to 5.1 channels.

• The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.

- 155 -

Supported video codecs (Q6*B Series)

File

format Container Video codecs Resolution Frame rate (fps) Bitrate

(Mbps) Audio codecs

*.avi

*.mkv

*.asf

*.wmv

*.mp4

*.mov

*.3gp

*.vro

*.mpg

*.mpeg

*.ts

*.tp

*.trp



*.vob

*.svi

*.m2ts

*.mts

AVI

MKV

ASF

MP4

3GP

MOV

FLV

VRO

VOB

SVAF

H.264 BP/MP/HP 4096 x 2160 60 60

Dolby Digital

LPCM

ADPCM(IMA, MS)

AAC

HE-AAC

WMA

Dolby Digital+

MPEG(MP3)

AC-4

G.711(A-Law, μ-Law)

OPUS

HEVC (H.265 - Main,

Main10) 4096 x 2160 60 80

Motion JPEG 3840 x 2160 30 80

MVC

1920 x 1080

MPEG4 SP/ASP

Window Media Video

v9 (VC1)

MPEG2

MPEG1

Microsoft MPEG-4 v1,

v2, v3

Window Media Video

v7 (WMV1), v8

(WMV2)

H.263 Sorrenson

VP6

AV1 3840 x 2160 60 40

*.webm WebM

VP8 1920 x 1080 60 20

Vorbis

VP9  0, 

2 supported) 3840 x 2160 60 80

AV1 3840 x 2160 60 40

*.rmvb RMVB RV8/9/10 (RV30/40) 1920 x 1080 60 20 RealAudio 6

- 156 -

Supported video codecs (The Frame (32LS03B model)/BU8 Series)

File

format Container Video codecs Resolution Frame rate (fps) Bitrate

(Mbps) Audio codecs

*.avi

*.mkv

*.asf

*.wmv

*.mp4

*.mov

*.3gp

*.vro

*.mpg

*.mpeg

*.ts

*.tp

*.trp



*.vob

*.svi

*.m2ts

*.mts

AVI

MKV

ASF

MP4

3GP

MOV

FLV

VRO

VOB

SVAF

H.264 BP/MP/HP

3840 x 2160

3840 x  30

1920 x  60

Dolby Digital

LPCM

ADPCM(IMA, MS)

AAC

HE-AAC

WMA

Dolby Digital+

MPEG(MP3)

AC-4

G.711(A-Law, μ-Law)

OPUS

HEVC (H.265 - Main,

Main10) 60 50

Motion JPEG

1920 x 1080

MVC

MPEG4 SP/ASP

Window Media Video

v9 (VC1)

MPEG2

MPEG1

Microsoft MPEG-4 v1,

v2, v3

Window Media Video

v7 (WMV1), v8

(WMV2)

H.263 Sorrenson

VP6

AV1 3840 x 2160 60 40

*.webm WebM

VP8 1920 x 1080 60 20

Vorbis

VP9  0, 

2 supported) 3840 x 2160 60 50

AV1 3840 x 2160 60 40

*.rmvb RMVB RV8/9/10 (RV30/40) 1920 x 1080 60 20 RealAudio 6

- 157 -

Other restrictions

• Codecs may not function properly if there is a problem with the content.

• Video content does not play or does not play correctly if there is an error in the content or container.

• Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.

• If the Index Table is has an error, the Seek (Jump) function will not work.

• When playing video over a network connection, the video may not play smoothly because of data transmission

speeds.

• Some USB/digital camera devices may not be compatible with the TV.

• HEVC codec is only available in MKV / MP4 / TS containers.

• The MVC codec is supported partly.

Video decoders

• H.264 UHD is supported up to Level 5.1.

– TV does not support FMO / ASO / RS

– Resolution is changed during video playback (Up to 3840 x 2160 is supported)

• H.264 FHD is supported up to Level 4.2.

– TV does not support FMO / ASO / RS

• HEVC UHD is supported up to Level 5.1.

– Resolution is changed during video playback (Up to 3840 x 2160 is supported) (except for BU8 Series)

• HEVC FHD is supported up to Level 4.1.

• VC1 AP L4 is not supported.

• GMC 2 or above is not supported.

Audio decoders

• WMA is supported up to 10 Pro 5.1 channels, M2 profile.

• WMA1, WMA lossless / Voice are not supported.

• QCELP and AMR NB/WB are not supported.

• Vorbis is supported for up to 5.1 channels.

• Dolby Digital+ is supported for up to 5.1 channels.

• The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.

- 158 -

Supported video codecs (QN7**B Series)

File

format Container Video codecs Resolution Frame rate (fps) Bitrate

(Mbps) Audio codecs

*.avi

*.mkv

*.asf

*.wmv

*.mp4

*.mov

*.3gp

*.vro

*.mpg

*.mpeg

*.ts

*.tp

*.trp



*.vob

*.svi

*.m2ts

*.mts

AVI

MKV

ASF

MP4

3GP

MOV

FLV

VRO

VOB

SVAF

H.264 BP/MP/HP 3840 x 2160

3840 x  60

1920 x  120

Dolby Digital

LPCM

ADPCM(IMA, MS)

AAC

HE-AAC

WMA

Dolby Digital+

MPEG(MP3)

AC-4

G.711(A-Law, μ-Law)

OPUS

HEVC (H.265 - Main,

Main10) 7680 x 4320

7680 x  60

3840 x  120

100

Motion JPEG 1920 x 1080 60 20

MVC

1920 x 1080

MPEG4 SP/ASP

Window Media Video

v9 (VC1)

MPEG2

MPEG1

Microsoft MPEG-4 v1,

v2, v3

Window Media Video

v7 (WMV1), v8

(WMV2)

H.263 Sorrenson

VP6

AV1 7680 x 4320

7680 x  60

3840 x  120 80

*.webm WebM

VP8 1920 x 1080 60 20

Vorbis

VP9  0, 

2 supported) 3840 x 2160 60 80

AV1 7680 x 4320

7680 x  60

3840 x  120 80

*.rmvb RMVB RV8/9/10 (RV30/40) 1920 x 1080 60 20 RealAudio 6

Because the  are based on the current 8K connectivity and decoding standards, future connectivity,

broadcasting, and decoding standards may not be supported. Upgrading for meeting future standards may require

purchase of additional devices.

Some third-party standards may not be supported.

- 159 -

Supported video codecs (QN8**B Series or higher)

File

format Container Video codecs Resolution Frame rate (fps) Bitrate

(Mbps) Audio codecs

*.avi

*.mkv

*.asf

*.wmv

*.mp4

*.mov

*.3gp

*.vro

*.mpg

*.mpeg

*.ts

*.tp

*.trp



*.vob

*.svi

*.m2ts

*.mts

AVI

MKV

ASF

MP4

3GP

MOV

FLV

VRO

VOB

SVAF

H.264 BP/MP/HP 4096 x 2160

4096 x  60

1920 x  120

Dolby Digital

LPCM

ADPCM(IMA, MS)

AAC

HE-AAC

WMA

Dolby Digital+

MPEG(MP3)

AC-4

G.711(A-Law, μ-Law)

OPUS

HEVC (H.265 - Main,

Main10) 7680 x 4320

7680 x  60

3840 x  120

100

Motion JPEG 3840 x 2160 30 80

MVC

1920 x 1080

MPEG4 SP/ASP

Window Media Video

v9 (VC1)

MPEG2

MPEG1

Microsoft MPEG-4 v1,

v2, v3

Window Media Video

v7 (WMV1), v8

(WMV2)

H.263 Sorrenson

VP6

AV1 7680 x 4320

7680 x  60

3840 x  120 80

*.webm WebM

VP8 1920 x 1080 60 20

Vorbis

VP9  0, 

2 supported) 3840 x 2160 60 80

AV1 7680 x 4320

7680 x  60

3840 x  120 80

*.rmvb RMVB RV8/9/10 (RV30/40) 1920 x 1080 60 20 RealAudio 6

Because the  are based on the current 8K connectivity and decoding standards, future connectivity,

broadcasting, and decoding standards may not be supported. Upgrading for meeting future standards may require

purchase of additional devices.

Some third-party standards may not be supported.

- 160 -

Other restrictions

• Codecs may not function properly if there is a problem with the content.

• Video content does not play or does not play correctly if there is an error in the content or container.

• Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.

• If the Index Table is has an error, the Seek (Jump) function will not work.

• When playing video over a network connection, the video may not play smoothly because of data transmission

speeds.

• Some USB/digital camera devices may not be compatible with the TV.

• HEVC codec is only available in MKV / MP4 / TS containers.

• The MVC codec is supported partly.

Video decoders

• H.264 UHD is supported up to Level 5.1, and H.264 FHD is supported up to Level 4.2 (TV does not support FMO /

ASO / RS).

• HEVC UHD is supported up to Level 5.2, and HEVC FHD is supported up to Level 4.1.

• HEVC 8K is supported up to Level 6.1.

• VC1 AP L4 is not supported.

• GMC 2 or above is not supported.

Audio decoders

• WMA is supported up to 10 Pro 5.1 channels, M2 profile.

• WMA1, WMA lossless / Voice are not supported.

• QCELP and AMR NB/WB are not supported.

• Vorbis is supported for up to 5.1 channels.

• Dolby Digital+ is supported for up to 5.1 channels.

• The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.

- 161 -

Read After Installing the TV

Read this information after installing the TV.

Picture sizes and input signals

The Picture Size is applied to the current source. The applied Picture Size will remain in effect whenever you select

that source unless you change them.

Input signal Picture size

Component 16:9 Standard, Custom, 4:3

Digital channel (720p) 16:9 Standard, Custom, 4:3

Digital channel (1080i, 1080p) 16:9 Standard, Custom, 4:3

* Digital channel (3840 x 2160p @ 24/30 Hz) 16:9 Standard, Custom

* Digital channel (3840 x 2160p @ 50/60 Hz) 16:9 Standard, Custom

* Digital channel (4096 x 2160p) 16:9 Standard, Custom

HDMI (720p) 16:9 Standard, Custom, 4:3

* HDMI (1080i, 1080p) 16:9 Standard, Custom, 4:3

* HDMI (3840 x 2160p) 16:9 Standard, Custom

* HDMI (4096 x 2160p) 16:9 Standard, Custom

*HDMI (7680 x 4320p) 16:9 Standard, Custom

USB (720p) 16:9 Standard, Custom, 4:3

USB (1080i/p @ 60 Hz) 16:9 Standard, Custom, 4:3

* USB (3840 x 2160p @ 24/30 Hz) 16:9 Standard, Custom

* USB (3840 x 2160p @ 60 Hz)

* USB (4096 x 2160p @ 24/30/60 Hz)

16:9 Standard, Custom

*USB (7680 x 4320p @ 24/30/60 Hz) 16:9 Standard, Custom

*: This input signal may differ depending on the model and geographical area.

The input ports for external devices may differ depending on the model and geographical area.

Installing an anti-theft lock

An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for the lock slot on the

back of the TV. The slot has a icon next to it. To use the lock, wrap the lock cable around an object that is too

heavy to carry and then thread it through the TV's lock slot. The lock is sold separately. The method of using an

anti-theft lock may differ for each model. Refer to the lock's user manual for more information.

This function may not be supported depending on the model or geographical area.

- 162 -

Supported Resolutions for UHD Input Signals

Check the supported resolution for UHD input signals.

• Resolution: 3840 x 2160p, 4096 x 2160p

This function may not be supported depending on the model.

If Input Signal Plus is set to Off

Frame rate (fps)

Color Depth /

Chroma

Sampling

RGB  YCbCr  YCbCr  YCbCr 

50 / 60 8 bit - - - O

If Input Signal Plus is set to On

• All models for Q6*B/BU8 series, Q8*B series (50-inch and smaller models)

• The Serif (43LS01B model), The Frame (32LS03B model), The Sero

Frame rate (fps)

Color Depth /

Chroma

Sampling

RGB  YCbCr  YCbCr  YCbCr 

50 / 60 8 bit O O O O

10 bit - - O O

• QLED TV (except for Q6*B/Q8*B (50-inch and smaller models) series)

• The Serif (50LS01B, 55LS01B, 65LS01B models), The Frame (43-inch or larger models)

• OLED TV

Frame rate (fps)

Color Depth /

Chroma

Sampling

RGB  YCbCr  YCbCr  YCbCr 

50 / 60 8 bit O O O O

10 bit O O O O

120 8 bit O O O O

10 bit O O O O

- 163 -

Resolutions for Input Signals supported by 8K models (QN7**B series or

higher)

Check the resolutions for input signals supported by 8K models (QN7**B series or higher).

This function may not be supported depending on the model.

If Input Signal Plus is set to Off

Frame rate (fps)

Color Depth /

Chroma

Sampling

RGB  YCbCr  YCbCr  YCbCr 

50 / 60 8 bit - - - O

If Input Signal Plus is set to On

• Resolution: 3840 x 2160p, 4096 x 2160p

Frame rate (fps)

Color Depth /

Chroma

Sampling

RGB  YCbCr  YCbCr  YCbCr 

50 / 60 8 bit O O O O

10 bit O O O O

120 8 bit O O O O

10 bit O O O O

• Resolution: 7680 x 4320p

Frame rate (fps)

Color Depth /

Chroma

Sampling

RGB  YCbCr  YCbCr  YCbCr 

24 / 30 / 50 / 60 8 bit O O O O

10 bit O O O O

- 164 -

Supported Resolutions for FreeSync (VRR)

Check the supported resolutions for the FreeSync (VRR) signal.

When Game Mode is set to On or Auto, the FreeSync (VRR) function is activated.

FreeSync (VRR) is only available in select models. For models that support FreeSync (VRR), refer to "Using FreeSync."

Resolution

(Dots x lines) Display format

Horizontal

frequency

(KHz)

Vertical

frequency

(Hz)

Clock frequency

(MHz) SCAN

1920 x 1080 120 Hz 135.000 120 297.000 progressive

**1920 x 1080 144 Hz 166.587 144 346.500 progressive

2560 x 1080 120 Hz 150.000 120 495.000 progressive

**2560 x 1080 144 Hz 172.339 144 470.830 progressive

2560 x 1440 120 Hz 150.000 120 495.000 progressive

3840 x 2160 120 Hz 270.000 120 1188.000 progressive

**3840 x 2160 144 Hz 323.677 144 1424.180 progressive

3840 x 1080 120 Hz 137.250 120 549.000 progressive

**3840 x 1080 144 Hz 166.607 144 653.100 progressive

3840 x 1600 120 Hz 99.419 120 521.750 progressive

**3840 x 1600 144 Hz 246.569 144 1035.590 progressive

4096 x 2160 120 Hz 270.000 120 1188.000 progressive

*7680 x 4320 60 Hz 264.000 60 2376.000 progressive

*: The resolution may not be supported depending on the model.

**: Only models that support 144 Hz are supported.

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Read Before Connecting a Computer (Supported Resolutions)

Check the resolutions supported for PC input signals.

When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed

in the tables below. The TV will automatically adjust to the resolution you choose. Note that the optimal and

recommended resolutions are 3840 x 2160 @ 60 Hz (UHD models), and 7680 x 4320 @ 60 Hz (QN7**B series or

higher). Choosing a resolution not included in the tables can result in a blank or  screen or can turn on only

the receiver of the remote control. Refer to the user manual of your graphics card for compatible resolutions.

The native resolutions are 3840 x 2160 @ 60 Hz (UHD models) and 7680 x 4320 @ 60 Hz (QN7**B series or higher) with the

Input Signal Plus set to On. The native resolution is 3840 x 2160 @ 30 Hz with the Input Signal Plus set to Off.

IBM

Resolution

(Dots x lines) Display format

Horizontal

frequency

(KHz)

Vertical

frequency

(Hz)

Clock frequency

(MHz)

Polarity

(horizontal /

vertical)

720 x 400 70 Hz 31.469 70.087 28.322 - / +

MAC

Resolution

(Dots x lines) Display format

Horizontal

frequency

(KHz)

Vertical

frequency

(Hz)

Clock frequency

(MHz)

Polarity

(horizontal /

vertical)

640 x 480 67 Hz 35.000 66.667 30.240 - / -

832 x 624 75 Hz 49.726 74.551 57.284 - / -

1152 x 870 75 Hz 68.681 75.062 100.000 - / -

- 166 -

VESA DMT

Resolution

(Dots x lines) Display format

Horizontal

frequency

(KHz)

Vertical

frequency

(Hz)

Clock frequency

(MHz)

Polarity

(horizontal /

vertical)

640 x 480 60 Hz 31.469 59.940 25.175 - / -

640 x 480 72 Hz 37.861 72.809 31.500 - / -

640 x 480 75 Hz 37.500 75.000 31.500 - / -

800 x 600 60 Hz 37.879 60.317 40.000 + / +

800 x 600 72 Hz 48.077 72.188 50.000 + / +

800 x 600 75 Hz 46.875 75.000 49.500 + / +

1024 x 768 60 Hz 48.363 60.004 65.000 - / -

1024 x 768 70 Hz 56.476 70.069 75.000 - / -

1024 x 768 75 Hz 60.023 75.029 78.750 + / +

1152 x 864 75 Hz 67.500 75.000 108.000 + / +

1280 x 720 60 Hz 45.000 60.000 74.250 + / +

1280 x 800 60 Hz 49.702 59.810 83.500 - / +

1280 x 1024 60 Hz 63.981 60.020 108.000 + / +

1280 x 1024 75 Hz 79.976 75.025 135.000 + / +

1440 x 900 60 Hz 55.935 59.887 106.500 - / +

1600 x 900 60 Hz 60.000 60.000 108.000 + / +

1680 x 1050 60 Hz 65.290 59.954 146.250 - / +

1920 x 1080 60 Hz 67.500 60.000 148.500 + / +

- 167 -

VESA CVT

Resolution

(Dots x lines) Display format

Horizontal

frequency

(KHz)

Vertical

frequency

(Hz)

Clock frequency

(MHz)

Polarity

(horizontal /

vertical)

2560 x 1440 60 Hz 88.787 59.951 241.500 + / -

2560 x 1440 120 Hz 192.996 119.998 497.750 + / -

The resolution may not be supported depending on the model.

2560 x 1440 @ 60 Hz resolution is not supported in Game Mode.

CTA-861

Resolution

(Dots x lines) Display format

Horizontal

frequency

(KHz)

Vertical

frequency

(Hz)

Clock frequency

(MHz)

Polarity

(horizontal /

vertical)

1920 x 1080i 50 Hz 28.125 50.000 74.250 + / +

1920 x 1080i 60 Hz 33.750 60.000 74.250 + / +

*1920 x 1080 100 Hz 112.500 100.000 297.000 + / +

*1920 x 1080 120 Hz 135.000 120.003 297.000 + / +

3840 x 2160 30 Hz 67.500 30.000 297.000 - / -

*3840 x 2160 60 Hz 135.000 60.000 594.000 - / -

*3840 x 2160 100 Hz 225.000 100.000 1188.000 + / +

*3840 x 2160 120 Hz 270.000 120.000 1188.000 + / +

4096 x 2160 24 Hz 54.000 24.000 297.000 + / +

4096 x 2160 30 Hz 67.500 30.000 297.000 + / +

*4096 x 2160 50 Hz 112.500 50.000 594.000 + / +

*4096 x 2160 60 Hz 135.000 60.000 594.000 + / +

*4096 x 2160 100 Hz 225.000 100.000 1188.000 + / +

*4096 x 2160 120 Hz 270.000 120.000 1188.000 + / +

*7680 x 4320 24 Hz 108.000 24.000 1188.000 + / +

*7680 x 4320 30 Hz 132.000 30.000 1188.000 + / +

*7680 x 4320 50 Hz 220.000 50.000 2376.000 + / +

*7680 x 4320 60 Hz 264.000 60.000 2376.000 + / +

*: The resolution may not be supported depending on the model.

- 168 -

Supported Resolutions for Video Signals

Check the resolutions supported for video signals.

CTA-861

Resolution

(Dots x lines) Display format

Horizontal

frequency

(KHz)

Vertical

frequency

(Hz)

Clock frequency

(MHz)

Polarity

(horizontal /

vertical)

720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / -

720 (1440) x 480i 60 Hz 15.734 59.940 27.000 - / -

720 x 576 50 Hz 31.250 50.000 27.000 - / -

720 x 480 60 Hz 31.469 59.940 27.000 - / -

1280 x 720 50 Hz 37.500 50.000 74.250 + / +

1280 x 720 60 Hz 45.000 60.000 74.250 + / +

1920 x 1080i 50 Hz 28.125 50.000 74.250 + / +

1920 x 1080i 60 Hz 33.750 60.000 74.250 + / +

1920 x 1080 24 Hz 27.000 24.000 74.250 + / +

1920 x 1080 25 Hz 28.125 25.000 74.250 + / +

1920 x 1080 30 Hz 33.750 30.000 74.250 + / +

1920 x 1080 50 Hz 56.250 50.000 148.500 + / +

1920 x 1080 60 Hz 67.500 60.000 148.500 + / +

*1920 x 1080 100 Hz 112.500 100.000 297.000 + / +

*1920 x 1080 120 Hz 135.000 120.003 297.000 + / +

3840 x 2160 24 Hz 54.000 24.000 297.000 + / +

3840 x 2160 25 Hz 56.250 25.000 297.000 + / +

3840 x 2160 30 Hz 67.500 30.000 297.000 + / +

*3840 x 2160 50 Hz 112.500 50.000 594.000 + / +

*3840 x 2160 60 Hz 135.000 60.000 594.000 + / +

*3840 x 2160 100 Hz 225.000 100.000 1188.000 + / +

*3840 x 2160 120 Hz 270.000 120.000 1188.000 + / +

- 169 -

Resolution

(Dots x lines) Display format

Horizontal

frequency

(KHz)

Vertical

frequency

(Hz)

Clock frequency

(MHz)

Polarity

(horizontal /

vertical)

4096 x 2160 24 Hz 54.000 24.000 297.000 + / +

4096 x 2160 30 Hz 67.500 30.000 297.000 + / +

*4096 x 2160 50 Hz 112.500 50.000 594.000 + / +

*4096 x 2160 60 Hz 135.000 60.000 594.000 + / +

*4096 x 2160 100 Hz 225.000 100.000 1188.000 + / +

*4096 x 2160 120 Hz 270.000 120.000 1188.000 + / +

*7680 x 4320 24 Hz 108.000 24.000 1188.000 + / +

*7680 x 4320 30 Hz 132.000 30.000 1188.000 + / +

*7680 x 4320 50 Hz 220.000 50.000 2376.000 + / +

*7680 x 4320 60 Hz 264.000 60.000 2376.000 + / +

*: The resolution may not be supported depending on the model.

VESA CVT

Resolution

(Dots x lines) Display format

Horizontal

frequency

(KHz)

Vertical

frequency

(Hz)

Clock frequency

(MHz)

Polarity

(horizontal /

vertical)

2560 x 1440 60 Hz 88.787 59.951 241.500 + / -

2560 x 1440 120 Hz 192.996 119.998 497.750 + / -

The resolution may not be supported depending on the model.

- 170 -

Read Before Using Bluetooth Devices

Read this information before using a Bluetooth device.

This function may not be supported depending on the model or geographical area.

Restrictions on using Bluetooth

• You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simultaneously.

• Compatibility issues may occur, depending on the Bluetooth device (A Mobile exclusive headphone may not be

available, depending on the environment).

• Lip-sync errors may occur.

• The TV and Bluetooth device may disconnect, depending on the distance between them.

• A Bluetooth device may hum or malfunction:

– When a part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the

TV.

– When the device is subject to electrical variation from obstructions caused by a wall, corner, or office

partitioning.

– When the device is exposed to electrical interference from same frequency-band devices including medical

equipment, microwave ovens, and wireless LANs.

• If the problem persists, we recommend you use a wired connection.

– DIGITAL AUDIO OUT (OPTICAL) port

– HDMI (eARC) port

- 171 -

Blocking programs based on their TV Rating

Read this information before viewing a blocking program.

To block content in TV Rating, select a rating category to lock. All programs at that level and higher are blocked and

require the PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a row, select

the lock under ALL.

This function may not be supported depending on the model or geographical area.

Categories on the left:

•TV-Y: Young children.

•TV-Y7: Children 7 and over.

•TV-G: General audience.

•TV-PG: Parental guidance.

•TV-14: Viewers 14 and over.

•TV-MA: Mature audience.

Categories on the top:

•ALL: Lock all TV ratings.

•FV: Fantasy violence.

•V: Violence.

•S: Sexual situations.

•L: Adult language.

•D: Sexually suggestive dialog.

- 172 -

Blocking movies based on their Motion Picture Association of America (MPAA) rating

The Movie Rating (MPAA) system applies to all materials with supplied ratings in the U.S.A.

From the MPAA:

“The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or

guardians with advanced information on which  are appropriate for children.”

Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a

category, select the lock icon.

•G: General audience (no restrictions).

•PG: Parental guidance suggested.

•PG-13: Parents strongly cautioned.

•R: Restricted. Children under 17 should be accompanied by an adult.

•NC-17: No children under age 17.

•X: Adults only.

•NR: Not rated.

Blocking programs based on their Canadian English Rating

The Canadian English Rating system applies to all rated material viewed on English-Canadian TV channels.

Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a

category, select the lock icon.

•C: Programming intended for children under age 8.

•C8+: Programming generally considered acceptable for children 8 years and over to watch on their own.

•G: General programming, suitable for all audiences.

•PG: Parental Guidance.

•14+: Programming containing themes or content that may not be suitable for viewers under the age of 14.

•18+: Adult programming.

- 173 -

Blocking programs based on their Canadian French Rating

The Canadian French Rating system applies to all rated material viewed on French-Canadian TV channels.

Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a

category, select the lock icon.

•G: General.

•8 ans+: Programming acceptable for children 8 years and over to watch on their own.

•13 ans+: Programming that may not be suitable for children under the age of 13.

•16 ans+: Programming not suitable for children under the age of 16.

•18 ans+: Programming restricted to adults.

Blocking Programs based on their Downloadable U.S. Rating

The Downloadable U.S. Rating system only applies to material originating from US DTV channels.

Parental restriction information is automatically downloaded while you watch DTV channels. This download may

take several seconds. If the information is unavailable from the broadcasting station, the Downloadable U.S. Rating

menu is deactivated.

Parental restriction levels differ with the broadcasting station. The default menu name and the Downloadable U.S.

Rating name changes depending on the downloaded information.

Even when the on-screen display is set to another language, the Downloadable U.S. Rating menu appears only in

English.

Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a

category, select the lock icon.

- 174 -

Licenses

Check the license information and trademarks applied in your TV.

Dolby, Dolby Atmos, Dolby Audio and the double-D symbol are registered trademarks of Dolby Laboratories

Licensing Corporation. Manufactured under license from Dolby Laboratories.  unpublished works.

This license may not be supported depending on the model or geographical area.

The terms HDMI and HDMI  Multimedia Interface, and the HDMI Logo are trademarks or registered

trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

Open Source License Notice

Open Source used in this product can be found on the following webpage (https://opensource.samsung.com).

This license may not be supported depending on the model or geographical area.

- 175 -

Troubleshooting

The following are troubleshooting solutions for each problem.

Picture Issues

When the TV has trouble with the picture, these steps may help resolve the problem.

The screen is ashing or has become dark

If your TV is  or dimming sporadically, you may need to disable some of the energy  features.

Disable Brightness Optimization, Brightness Reduction, Motion Lighting, or Contrast Enhancer.

• Menu Settings All Settings General & Privacy Power and Energy Saving Brightness

Optimization Try Now

• Menu Settings All Settings General & Privacy Power and Energy Saving Brightness

Reduction Try Now

• Menu Settings All Settings General & Privacy Power and Energy Saving Motion Lighting

Try Now

• Menu Settings All Settings Picture Expert Settings Contrast Enhancer Try Now

Run Picture Test. When the tested image quality is normal, check the signal of the connected device.

• Menu Settings Support Device Care Self Diagnosis Picture Test Try Now

The picture is not bright, or the picture colors do not look clear

If the screen appears too dim, try changing the settings under Reset Picture or disabling Brightness Optimization,

Brightness Reduction.

• Menu Settings All Settings Picture Expert Settings Reset Picture Try Now

• Menu Settings All Settings General & Privacy Power and Energy Saving Brightness

Optimization Try Now

• Menu Settings All Settings General & Privacy Power and Energy Saving Brightness

Reduction Try Now

- 176 -

Go to Picture and adjust the Picture Mode, Contrast, Brightness, and Sharpness settings.

• Menu Settings All Settings Picture Picture Mode Try Now

• Menu Settings All Settings Picture Expert Settings Contrast Try Now

• Menu Settings All Settings Picture Expert Settings Brightness Try Now

• Menu Settings All Settings Picture Expert Settings Sharpness Try Now

• Menu Settings All Settings Picture Expert Settings Color Try Now

• Menu Settings All Settings Picture Expert Settings Tint (G/R) Try Now

The picture colors are black and white or do not look the way they should

look

If the product’s colors or absolute whites/blacks seem to be off, launch Picture Test.

• Menu Settings Support Device Care Self Diagnosis Picture Test Try Now

If the test results indicate that the problem is not caused by the TV, do the following:

When using the One Connect Box,  that its video input connectors are connected to the correct external

device video output connectors.

If using a component cable, ensure that the green (Y), blue (Pb), and red (Pr) cables are connected properly.

Incorrect connections may cause color problems or a blank screen.

Component port may not be supported depending on the model.

Check whether Grayscale is set to On.

• Menu Settings All Settings General & Privacy Accessibility Grayscale Try Now

- 177 -

The TV automatically turns off by itself

If your TV appears to turn off by itself, try disabling some of the TV's energy  functions.

See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a  period of time.

• Menu Settings All Settings General & Privacy System Manager Time Sleep Timer

Try Now

If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it.

• Menu Settings All Settings General & Privacy Power and Energy Saving Auto Power Off

Try Now

• Menu Settings All Settings General & Privacy System Manager Time Off Timer Try Now

TV (The Frame TV) cannot be turned off.

If your TV is The Frame model, you can turn off the TV by long-pressing the Power button. To switch from Art mode

to TV mode or vice versa, short-press the Power button when the TV is on.

Unable to power on

If you are having problems powering on your TV, there are a number of things to check before calling the service

department.

 that the TV's power cord is connected correctly at both ends and that the remote control is operating

normally.

Make sure that the antenna cable or cable TV cable is  connected.

If you have a cable box or satellite box,  that it is plugged in and turned on.

In case of a model that supports One Connect Box, check the One Invisible Connection or One Connect Cable

between the TV and One Connect Box.

- 178 -

The TV remains on or does not turn on automatically.

If the surrounding area is too dark or bright, the motion sensor may not work normally. The performance of the

motion sensor may be affected by the installation environment (height, tilt, obstacles). If the clothes you wear or

your skin color is similar to the surrounding shading, the motion sensor may not work properly.

Motion Sensor may not be supported depending on the model or geographical area.

The TV responds to all visual changes around it (lights, displays, dogs, out-of-window changes, and other

occurrences). You can adjust the response level by adjusting the sensitivity of the motion detector.

• left directional button Art Art Mode Options Motion Detector

Art Mode Options can be found at the bottom of the Art home. To  the option settings, scroll down to the far

bottom.

Motion Detector may not be supported depending on the model or geographical area.

Unable to nd a Channel

If your TV is not connected to a cable box or satellite box, run Auto Program.

• Menu Settings All Settings Broadcasting Auto Program Try Now

When using a broadcast receiver such as set-top box and IPTV, check the connection to the TV.

• Menu Connected Devices Connection Guide Try Now

When the symptom persists, contact your service provider.

- 179 -

The TV image does not look as good as it did in the store

Store displays are tuned to a digital UHD channel or HD channel.

Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or

HD.

Be sure to use an HDMI cable to enjoy high quality videos.

• Menu Connected Devices Connection Guide Video Device HDMI

To connect the TV with your PC, make sure that your PC's graphic card supports UHD resolutions.

For more information about the supported UHD resolutions, refer to "Supported Resolutions for UHD Input Signals."

For more information about the supported 8K resolutions, refer to "Resolutions for Input Signals supported by 8K

models (QN7**B series or higher)."

Make sure that the set-top box or cable box supports the content or broadcast for UHD and set the resolution. For more

information, contact your service provider.

When using a Samsung TV Plus channel, check the network connection. When the network speed is slow, the app may not

work or the image quality may be poor.

Displayed video looks blurry

If you notice blurring or juddering on the screen, use the Picture Clarity Settings function to resolve the issue.

• Menu Settings All Settings Picture Expert Settings Picture Clarity Settings Try Now

The picture is distorted

The compression of video content may cause picture distortions, especially in fast moving pictures from sports

programs and action movies.

Remove and reconnect the power cord, and check the remote control battery.

If the signal reception is weak or poor, screen distortion may be visible but it is not a malfunction.

Mobile phones used close to the TV (within 3.2 ft) may cause noise on analog and digital channels.

There is a dotted line on the edge of the screen

Change Picture Size to 16:9 Standard.

• Menu Settings All Settings Picture Picture Size Settings Picture Size Try Now

Change the output resolution of your external device.

- 180 -

The picture won’t display in full screen

HD channels will have black bars on either side of the screen when displaying upscaled SD  content.

Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different

from your TV.

Adjust the picture size options on your external device or set the TV to full screen.

• Menu Settings All Settings Picture Picture Size Settings Picture Size Try Now

The Caption function in the TV menu is deactivated

When an external device is connected with an HDMI or Component cable, the Caption function is unavailable. Adjust

the caption setting on the external device.

Captions appear on the TV screen

Turn off the Caption function in Caption Settings.

• Menu Settings All Settings General & Privacy Accessibility Caption Settings Caption

Try Now

The HDR of the connected external device turns off

Expand the reception range of the corresponding HDMI input signal in Input Signal Plus.

• Menu Settings All Settings Connection External Device Manager Input Signal Plus

Try Now

- 181 -

Sound and Noise Issues

When the TV has  with sound, these steps may help resolve the problem.

How can I connect an audio device to the TV?

The connection method may differ depending on the audio device, such as HDMI (eARC), Optical, Bluetooth, and

Wi-Fi.

For more information about how to connect an audio device, run Connection Guide.

• Menu Connected Devices Connection Guide Audio Device

There is no sound or the sound is too low at maximum volume.

Check the volume control of your TV, and then check the volume control of the external device (cable box or

satellite box, DVD, Blu-ray, etc.) connected to your TV.

Check the cable connection between an external device and the TV and then try cable connection again.

The picture is good but there is no sound.

Check the Sound Output setting. If it is set to TV Speaker, check the volume setting.

• Menu Settings All Settings Sound Sound Output Try Now

If you are using an external device, check the device’s audio output option.

For example, you may need to change your cable box’s audio option to HDMI if the box connected to your TV is using

an HDMI cable.

To listen to computer sound, connect an external speaker to the computer’s audio output connector.

If your TV has a headphone jack, make sure there is nothing plugged into it.

Reboot the connected device by disconnecting and then reconnecting the device’s power cable.

With a set-top box or cable box, check the cable connection and reboot the external device. When the symptom

persists, contact your service provider.

HDMI (eARC) is connected, and there is no sound.

Check whether Digital Output Audio Format is set to Pass-Through.

If a sound bar or A/V receiver that does not support Dolby Digital+ is used and Pass-Through is selected, there is no

sound when a Dolby Digital+ source is received.

It is recommended to set Digital Output Audio Format to Auto if only limited audio format is supported depending

on the performance of the connected sound bar or A/V receiver.

• Menu Settings All Settings Sound Expert Settings Digital Output Audio Format Auto

- 182 -

The speakers are making an odd sound.

Run Sound Test.

• Menu Settings Support Device Care Self Diagnosis Sound Test Try Now

Make sure that the audio cable is connected to the correct audio output connector on the external device.

For antenna or cable connections, check the Signal Information. A low signal level may cause sound distortions.

• Menu Settings Support Device Care Self Diagnosis Signal Information Try Now

The sound is interrupted.

Sound quality may become affected if the wireless router is close to the Bluetooth speaker. Place the Bluetooth

speaker as close as possible to the TV without obstacle between them. Do not place the wireless router close to the

Bluetooth speaker body.

To minimize interruptions, we recommend a wireless access point that uses a 5 GHz frequency. 5 GHz may not be

available depending on the model.

When the symptom persists, it is recommended to use wired connection such as HDMI (eARC) and Optical.

Whenever a function is used on the TV or the channel is changed, the TV

voices the activity. The TV explains in voice-over the video scenes displayed

on the screen.

Turn off the Voice Guide function in Voice Guide Settings.

• Menu Settings All Settings General & Privacy Accessibility Voice Guide Settings Voice

Guide Try Now

The TV audio is not being played through the Sound bar or A/V receiver.

Check the Sound bar or A/V receiver's power supply and its settings.

• When connecting the optical cable between the TV and Sound bar or A/V receiver, make sure that the sound

output is set Optical on your TV.

• In case of HDMI eARC connection, make sure that it is connected to the eARC dedicated HDMI port on your TV.

However, the eARC can be used only when the Sound bar or A/V receiver supports the eARC feature.

- 183 -

The sound is not heard clearly.

Change to an appropriate sound mode.

• Menu Settings All Settings Sound Sound Mode Try Now

When Intelligent Mode and Adaptive Sound+ are turned on, the sound effects are automatically adjusted to the

surroundings.

• Menu Settings All Settings General & Privacy Intelligent Mode Settings Intelligent Mode

Try Now

This function may not be supported depending on the model.

To optimize the sound depending on the surroundings, select Adaptive Sound+.

• Menu Settings All Settings General & Privacy Intelligent Mode Settings Adaptive Sound+

Try Now

This function may not be supported depending on the model.

The volume of the external device cannot be adjusted.

Check the cable connection between the TV and the external device.

When connecting an external speaker such as home theater via HDMI, make sure it is connected to the HDMI (eARC)

port on the TV. Make sure that the Menu Settings All Settings Connection External Device

Manager Anynet+ (HDMI-CEC) is active on your TV. Try Now

If a device is connected via Optical, volume control may not be possible, depending on the device.

I want to turn the TV and audio device off and on at the same time.

When you connect the Samsung Soundbar to the TV via Bluetooth, the power turns off and on together. It may not

be supported depending on the Samsung Soundbar model.

When you connect an audio device that supports HDMI eARC to the HDMI (eARC) port on the TV, the power turns off

and on together.

- 184 -

Channel and Broadcast Issues

When the TV has  receiving broadcasts, these steps may help resolve the problem.

"Weak or No Signal" displayed in TV mode or cannot nd channel.

Make sure that the external device is connected securely and turned on. Move to Connected Devices to switch to

other input sources.

• Menu Connected Devices Sources

When using a set-top box or cable box, check the broadcast signals or the network that is connected to the external

device.

The TV is not receiving all channels.

 that the coaxial cable is securely connected to the TV.

Run Reset or Auto Program.

• Menu Settings All Settings General & Privacy Reset Try Now

• Menu Settings All Settings Broadcasting Auto Program Try Now

The captions are not provided on a digital channel.

When watching channels with the antenna cable connected, run Caption Settings.

• Menu Settings All Settings General & Privacy Accessibility Caption Settings Try Now

Some channels may not have caption data.

When watching a channel on an external device such as a set-top box and cable box, turn on the caption function on

the device. For more information, contact your service provider.

Broadcasting is deactivated.

Broadcasting is only available when Source is set to TV.

Broadcasting cannot be accessed while you watch TV using a cable box or satellite box.

Broadcasting cannot be accessed while a recording is in progress or the Timeshift function is running.

- 185 -

External Device Connectivity Issues

When the TV has  connecting to external devices such as a PC, game console, or mobile device, these

steps may help resolve the problem.

The "Mode Not Supported" message appears.

Adjust the output resolution of the external device to a resolution supported by the TV.

The video is OK but there is no audio.

If you are using an HDMI connection, check the audio output setting on your PC.

If you are using a DVI to HDMI cable, a separate audio cable is required.

To listen to the computer sound, connect external speakers to the audio output connection of the computer.

I want to connect to a PC and mobile device via screen mirroring.

To wirelessly connect the TV to your PC, read the instructions at PC Screen Sharing (Wireless) in Connection

Guide, and then try to connect.

• Menu Connected Devices Connection Guide PC Screen Sharing (Wireless)

 that the TV and your PC are connected to the same network.

To wirelessly connect the TV to your mobile device, read the instructions at Smartphone Screen Sharing (Smart

View) in Connection Guide, and then try to connect.

• Menu Connected Devices Connection Guide Smartphone Screen Sharing (Smart View)

Try Now

If the TV has  connecting to your PC or mobile device due to surrounding radio interferences, change the

frequency of the wireless access band, and then try to connect.

- 186 -

No screen appears when connecting the TV to an external device.

For more information about how to connect an external device, run Connection Guide.

• Menu Connected Devices Connection Guide Try Now

Make sure that the external device is connected securely and turned on. Move to Sources to switch to other input

sources.

• Menu Connected Devices Sources

Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes

approximately 2 minutes).

• Menu Connected Devices Connection Guide Video Device HDMI Troubleshooting

When using a set-top box or cable box, check the broadcast signals or the network that is connected to the external

device.

I want to connect to a Bluetooth speaker.

For more information on how to connect a Bluetooth speaker, see Audio Device Bluetooth in Connection Guide.

• Menu Connected Devices Connection Guide Audio Device Bluetooth

The PC screen does not appear or it ickers.

When the PC screen does not appear or the PC is not recognized, check the power supply of the PC and then

reconnect the HDMI cable between the PC and TV. When the symptom persists, check that the PC is in Sleep mode

and then set Input Signal Plus to On.

• Menu Settings All Settings Connection External Device Manager Input Signal Plus

Try Now

When the set resolution is not matched, it may cause a blank or  screen. For the PC supported resolution,

see "Read Before Connecting a Computer (Supported Resolutions)."

- 187 -

Network Issues

When the TV has  connecting to the network, these steps may help resolve the problem.

Wireless network connection failed. Unable to connect to a wireless access

point. Unable to connect to the network.

Menu Settings Support Device Care Self Diagnosis Smart Hub Connection

Test Try Now Try Now

Ensure that the network cable is connected and the router is powered on.

Connect your mobile device to the router via Wi-Fi.

Turn the router off and back on again. (Requires 2 to 3 minutes)

If a security key is required, make sure it has been entered correctly.

Unplug the TV’s power cord and plug it back in or long-press the power button for at least 3 seconds.

Make sure that there is no electromagnetic wave generating device placed between the TV and router.

If unable to establish a wireless internet connection, connect the TV to the wireless router via an LAN cable.

If the TV is able to connect to the internet normally via the cable connection, there might be a problem with the

wireless router. In this case, try using a different wireless router.

Wired networks are not supported by some models.

Wired network connection failed.

Check if the LAN cable is plugged in on both ends. If it is plugged in, check if the access point is turned on. If it is on,

turn it off, wait 1 or 2 minutes, and then turn it on.

Wired networks are not supported by some models.

Connected to a local network, but not to the Internet.

Wired networks are not supported by some models.

Check if the Internet LAN cable is connected to the access point's external LAN port.

Check the DNS setting in IP Settings.

– Menu Settings All Settings Connection Network Network Status IP Settings

- 188 -

Anynet+ (HDMI-CEC) Issues

When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.

What is Anynet+?

You can use the TV's remote control to control external devices that support Anynet+ (HDMI-CEC) and that are

connected to the TV via an HDMI cable. For example, if a connected external device supports Anynet+, you can have

the connected device turn on or off when you turn the TV on or off.

Anynet+ does not work. The connected device is not displayed.

Make sure the device is an Anynet+ (HDMI-CEC) device. From the settings menu on the device, check and 

that the HDMI-CEC option is enabled.

From the TV, check and  that the Anynet+ (HDMI-CEC) feature is set to On.

• Menu Settings All Settings Connection External Device Manager Anynet+ (HDMI-CEC)

Try Now

Check and  that the device’s power cable is securely plugged in.

Check the device's HDMI cable connection.

Anynet+ (HDMI-CEC) cannot function under  circumstances. (when the TV is scanning channels or

performing Reset)

When connecting or disconnecting an HDMI cable, turn the TV off and then back on again.

- 189 -

I want to start Anynet+. I also want the connected devices to turn on when

the TV is turned on.

Move the focus to the Anynet+ device at Menu Connected Devices Sources, press the down

directional button to move to Anynet+ (HDMI-CEC), and then press the Select button.

Check if the Anynet+ device is properly connected to the TV, and then select Anynet+ (HDMI-CEC) menu to see if

Anynet+ (HDMI-CEC) is set to On.

• Menu Settings All Settings Connection External Device Manager Anynet+ (HDMI-CEC)

Try Now

I want to exit Anynet+. It is inconvenient to turn on other devices because

the TV also turns on. It is inconvenient because the connected devices (e.g.

set-top box) turn off together.

To turn off the Anynet+ function of a device connected to the TV, turn off the Anynet+ (HDMI-CEC) function of the

device.

• Menu Settings All Settings Connection External Device Manager Anynet+ (HDMI-CEC)

Try Now

When Anynet+ (HDMI-CEC) is turned off, the sound bar connected via the HDMI (eARC) port does not turn off and on

together with the TV. To prevent a  device connected to the TV from turning off automatically, turn off the

HDMI-CEC function on a  device connected to the TV.

The message "Connecting to Anynet+ device..." or "Disconnecting from

Anynet+ device" appears on the screen.

You cannot use the remote control when the TV is  Anynet+ or switching to the TV viewing screen.

Use the remote control after the TV has completed the Anynet+  or has switched to the TV viewing

screen.

The Anynet+ device won't play.

You cannot use the play function when Reset is in progress.

- 190 -

Remote Control Issues

When the remote control isn't working, these steps may help resolve the problem.

The remote control does not work.

The connection between the remote control and the TV may be lost.

Point the Samsung Smart Remote at the front of the TV, and then press and hold the and buttons

simultaneously for 3 seconds or more.

Also, if the remote control does not work properly or its response is very slow, the battery might be low or dead.

• Charge the remote control by using the USB port (C-type) on the bottom, or turn over the remote to expose the

solar cell.

– You can check remaining battery of Samsung Smart Remote with solar cell in Menu Settings

All Settings General & Privacy Power and Energy Saving Available Remote Battery. Try Now

• If the remote control has batteries, replace them with new ones.

External devices cannot be operated with the TV remote control.

Check the cable connection between the TV and external devices.

When the symptom persists, set it manually in Menu Connected Devices Universal Remote.

- 191 -

Recording Issues

When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.

The Timeshift or recording function cannot be used.

Check if there is a storage device connected to the TV.

Recording will automatically stop if the signal becomes too weak.

Check the free space on the storage device.

The function will not work if there isn't enough storage space on the USB device.

Before using the recording function, be sure to read all precautions. For more information, refer to "Before Using

the Recording and Timeshift Functions."

This function is not available in the U.S.A. and Canada.

This function may not be supported depending on the model or geographical area.

Cannot record videos received from an external device or Samsung TV Plus.

The recording function is only available for digital broadcast channels received by the TV. You cannot record videos

received from an external device or Samsung TV Plus.

This function is not available in the U.S.A. and Canada.

This function may not be supported depending on the model or geographical area.

- 192 -

The "Format Device" message appears when the Timeshift or recording

function is used.

To use the recording function, the storage device connected to the TV must have been already formatted.

Formatting the storage device deletes all data from it, and the storage device is formatted in NTFS.

This function is not available in the U.S.A. and Canada.

This function may not be supported depending on the model or geographical area.

The recorded les on the TV are not played back on a PC.

The recorded  on the TV can only be played back on the same TV. Those video  cannot be played back on a

PC or other TV.

Playback may not work properly if the recording  has a problem. If the problem persists, check the recording 

This function is not available in the U.S.A. and Canada.

This function may not be supported depending on the model or geographical area.

- 193 -

Apps

When apps aren't working, these steps may help resolve the problem.

I launched an app, but it's in a different language. How can I change the

language?

Languages supported by an app may be different from the TV Language set in the menu.

The ability to change the language depends on the app's provider. Change the language from the settings menu in

the app.

The app does not work properly. Its image quality is poor.

Check the network connection. When the network speed is slow, the app may not work or its image quality may be

poor.

Uninstall and reinstall the app. For more information about app uninstallation, refer to "Managing installed apps."

The services of your application are not provided by the TV but by the application service provider.

Refer to the Help section on the application service provider's website.

The Smart Hub Home Screen keeps appearing whenever you turn on the TV.

Turn off the Autorun Smart Hub function in Start Screen Option.

• Menu Settings All Settings General & Privacy Start Screen Option Autorun Smart Hub

Try Now

- 194 -

Media Files

When  don't play, this may help resolve the problem.

Some les are interrupted during playback.

This problem may occur with unsupported  or high-bitrate  Most  can be played back, but some 

may not play smoothly.

Some les can't be played.

Some  that use an unsupported codec may not be played back.

Make sure that the codec is supported by the TV. For more information, refer to "Read Before Playing Photo, Video,

or Music Files."

- 195 -

Voice Assistant Issues

When the Voice Assistant isn't working, these steps may help resolve the problem.

The voice commands do not work well.

Voice commands may differ depending on the Voice Assistant. Refer to the command examples for each Voice

Assistant.

•Bixby: Explore Now

•Amazon Alexa: Menu Settings All Settings General & Privacy Voice Amazon Alexa

Settings Try Now

•Google Assistant: Menu Settings All Settings General & Privacy Voice Google Assistant

Settings Try Now

This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.

Bixby/Alexa answers although I did not call it.

The TV may recognize an ambient noise or everyday conversation as a call to Voice Assistant.

Turn off the Voice Wake-up function or set the Wake-Up Sensitivity to Low.

•Explore Now Settings Voice Wake-up

This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.

I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.

When the TV is far from you or the ambient noise is so loud, the TV may be unable to recognize your voice.

• For best results, you need to be within 10 feet (3-4 m) of your TV. Please look at your TV screen and speak.

Turn on the Voice Wake-up function.

•Explore Now Settings Voice Wake-up

This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.

- 196 -

Voice recognition does not work with the Samsung Smart Remote unlike

other features. There is no response even if the Voice Assistant button is

pressed.

The connection between the remote control and the TV may be lost. Try pairing the remote control with the TV.

Point the Samsung Smart Remote at the front of the TV, and then press and hold the and buttons

simultaneously for 3 seconds or more.

Also, if the remote control does not work properly or its response is very slow, the battery might be low or dead.

• Charge the remote control by using the USB port (C-type) on the bottom, or turn over the remote to expose the

solar cell.

– You can check remaining battery of Samsung Smart Remote with solar cell in Menu Settings

All Settings General & Privacy Power and Energy Saving Available Remote Battery. Try Now

• If the remote control has batteries, replace them with new ones.

During voice recognition, the heavy load message appears and the function

does not work.

Unplug and then plug the TV power cable and then try again after 1 minute and 30 seconds. It may take a while if

the voice recognition server is being inspected.

I want to see weather information of the desired area.

Say with the area name included.

- 197 -

Other issues

Use these procedures to resolve other issues that may occur in relation to the product.

The TV is hot.

Watching TV for an extended period of time causes the panel to generate heat.

The heat from the panel is dissipated through internal vents running along the top of the TV.

The bottom, however, may feel hot to the touch after extended use.

Children watching TV need constant adult supervision to prevent them from touching the TV.

This heat, however, is not a defect and does not affect the TV's functionality.

The TV smells like plastic.

This smell is normal and will dissipate over time.

The settings are lost after 5 minutes or every time the TV is turned off.

If Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically reset every 5 minutes.

Change Usage Mode to Home Mode.

• Menu Settings All Settings General & Privacy System Manager Usage Mode Home

Mode

The TV is tilted to the side.

Remove the base stand from the TV and reassemble it.

The stand is wobbly or crooked.

Refer to the Quick Setup Guide and make sure that the stand is assembled correctly.

- 198 -

A POP (TV’s internal banner ad) appears on the screen.

Change Usage Mode to Home Mode.

• Menu Settings All Settings General & Privacy System Manager Usage Mode Home

Mode

The TV is making a popping noise.

The expansion and contraction of the TV's outer casing may cause a popping noise.

This does not indicate a product malfunction.

The TV is safe to use.

The TV is making a humming noise.

Your TV utilizes high-speed switching circuits and high levels of electrical current. Depending on the TV's

brightness level, the TV may seem slightly noisier than a conventional TV.

Your TV has undergone strict quality control procedures that meet our demanding performance and reliability

requirements.

Some noise coming from the TV is considered normal and is not an acceptable cause for an exchange or refund.

The TV narrates the screen events in voice-over.

To turn off Voice Guide, move the focus from Accessibility Shortcuts to Voice Guide and then press the Select

button. You can turn on or off Voice Guide. To run Accessibility Shortcuts, see the following:

• Press and hold the (Volume) button on your Samsung Smart Remote or Remote Control.

- 199 -

Diagnosing TV operational issues

You can diagnose issues with your TV and Smart Hub and run reset functions.

Self Diagnosis

Menu Settings Support Device Care Self Diagnosis Try Now

You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues. You can

also view signal strength information for over-the-air digital signals, test the Smart Hub network connection, and

run the Smart Hub and TV factory reset functions.

•Video Test

•Picture Test Try Now

•Sound Test Try Now

•HDMI Troubleshooting

•Signal Information Try Now

•Smart Hub Connection Test Try Now

•Reset Smart Hub Try Now

- 200 -

Cannot select Signal Information in Self Diagnosis.

Verify that the current channel is a digital channel.

Signal Information is only available for digital channels.

• Menu Settings Support Device Care Self Diagnosis Signal Information Try Now

Reset Smart Hub

Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts,

linked service accounts, Smart Hub service agreements, and Smart Hub applications.

• Menu Settings Support Device Care Self Diagnosis Reset Smart Hub Try Now

Reset picture

Resets current picture settings to the default settings.

• Menu Settings All Settings Picture Expert Settings Reset Picture Try Now

Reset sound

Resets current sound settings to the default settings.

• Menu Settings All Settings Sound Expert Settings Reset Sound Try Now

- 201 -

Getting Support

Get help directly from Samsung if you have a problem with your TV.

Getting support through Remote Management

Menu Settings Support Remote Management Try Now

After consenting to our service agreement, you can use Remote Management to access Remote Support and have

a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the

web. You can also turn Remote Management on and off.

This function requires an network connection.

Finding the contact information for service

Menu Settings Support About This TV Try Now

You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's

software version, Open Source License and other information you may need to get service support from a Samsung

call agent or the Samsung website.

You can also view information by scanning the QR code of your TV.

You can also start this function by pressing and holding the button for 5 or more seconds. Continue holding the button

until the customer information pop-up window appears.

Requesting service

Menu Settings Support Device Care Request Support Try Now

You can request service when you encounter a problem with the TV. Select the item matching the problem that

you encountered, enter the required item, move the focus to Next, and then press the Select button. Select Request

Now Send or Schedule Appointment Request Send. Your service request will be registered. The Samsung

Contact Center will contact you to set up or  your service appointment.

You must agree to the terms and conditions for the service request.

This function may not be supported depending on the geographical area.

This function requires an network connection.

- 202 -

FAQ

In this section, you'll  the answers to the e-Manual questions we get asked about most often.

The TV Screen does not Display Properly

The color and design of the TV and its accessories (including the remote control) and the features may differ depending on

the model or geographical area.

Check the antenna and input cable connections.

ANT

Check the antenna and input cable connections.

- 203 -

HDMI

Check the antenna and HDMI cable connections.

If the issue persists, define exactly what is wrong with the display. For example, mosaics and blocks, multiple lines or

white dots, fixed horizontal, or vertical lines.

Try changing channels using the remote control.

- 204 -

Connected Devices

Press the button, select Connected Devices ( Menu Connected Devices), choose another input

source.

Settings

If the same problem persists, run a diagnostic test. On the remote control, press the button.

Select Menu Settings Support Device Care Self Diagnosis Picture Test. Try Now

Support

Device Care

Select Menu Settings Support Device Care Self Diagnosis Picture Test. Try Now

- 205 -

Picture Test

When a message appears, select OK and follow the on-screen instructions to complete the test.

Settings

If the problem disappears during the test, check your TV signal. On the remote control, press the button.

Select Menu Settings Support Device Care Self Diagnosis Signal Information to check the

signal strength. Try Now

- 206 -

Support

Device Care

Select Menu Settings Support Device Care Self Diagnosis Signal Information to check the

signal strength. Try Now

Signal Information

Check whether the signal strength is too weak or not.

- 207 -

The TV does not Turn On

The color and design of the TV and its accessories (including the remote control) and the features may differ depending on

the model or geographical area.

If your TV does not turn on, check whether the remote control sensor is on.

By holding a reflective object like mirror under the TV, you can easily find the remote control sensor.

- 208 -

Power

If the remote control sensor is not turned on, unplug the power cable and plug it back in.

One Invisible Connection

/One Connect Cable

One Invisible Connection

/One Connect Cable

Disconnect and reconnect the One Invisible Connection or One Connect Cable between the TV and the One Connect

Box. Make sure that the One Invisible Connection or One Connect Cable is not pinched or bent sharply.

Check the remote control sensor again. If the LED is turned on, press the power button on your remote control to turn

on your TV.

- 209 -

If the remote control sensor turns off when you press the power button, your TV is correctly connected to the power

supply.

If the TV screen is still blank, softly tap it with your finger. If the part of the screen you tapped on blinks, your TV is

correctly connected to the power supply.

On the remote control, press the button. When the Home Screen appears, the TV is turned on but the connected

external device does not work or is not connected correctly.

- 210 -

HDMI

One Invisible Connection

/One Connect Cable

One Invisible Connection

/One Connect Cable

Check the connection of the HDMI cable to your TV or One Connect Box.

Make sure that the external device is turned on.

Power

If it does not turn on, make sure the power cable is properly connected to the device and to the wall outlet.

- 211 -

If it does not turn on, make sure the power cable is properly connected to the device and to the wall outlet.

HDMI

One Invisible Connection

/One Connect Cable

One Invisible Connection

/One Connect Cable

Check the connection of the HDMI cable to your TV or One Connect Box.

Connected Devices

Also make sure that the correct source is selected on the Connected Devices ( Menu Connected Devices

Sources).

- 212 -

HDMI

If the same problem continues, try connecting another external device to the TV using an HDMI cable. If the display is

correct, your external device may be faulty.

- 213 -

The Picture is Distorted, or No Sound Comes Out of the Sound

Bar

The color and design of the TV and its accessories (including the remote control) and the features may differ depending on

the model or geographical area.

When the picture looks distorted,

Power

First disconnect and reconnect the power cables and HDMI cables on the back of your TV or the One Connect Box,

then unplug the power cord and plug it back into the wall outlet.

- 214 -

HDMI

First disconnect and reconnect the power cables and HDMI cables on the back of your TV or the One Connect Box,

then unplug the power cord and plug it back into the wall outlet.

HDMI

If the external device supports 4K UHD or 8K UHD videos, use a dedicated HDMI cable for each resolution.

LAN

HDMI

Satellite

If you are using a set-top box, check the cable connection. The cable you need to check depends on the type of

set-top box.

- 215 -

Make sure that your access point is connected to the Internet. If not, disconnecting and reconnecting its power cable

may be required.

If the problem persists, check the video output settings in the settings menu of the external device, and ensure that

your TV supports the video output mode.

FHD TVs support up to 1080p video output, and UHD TVs support up to 2160p video output.

One Invisible Connection

/One Connect Cable

One Invisible Connection

/One Connect Cable

If the problem persists, and if your TV uses the One Invisible Connection or One Connect Cable, disconnect and

reconnect the One Invisible Connection or One Connect Cable to the TV and the One Connect Box. Ensure that the

One Invisible Connection or One Connect Cable is not pinched or bent sharply.

- 216 -

HDMI (eARC)

HDMI

If no sound comes out of your Sound Bar, and if it is connected to the TV with an HDMI cable, check the HDMI (eARC)

connector on the back of the TV.

HDMI (eARC)

HDMI

If your Sound Bar is connected to a receiver, and the receiver is connected to the TV using an HDMI cable, check the

HDMI connector on the back of the TV. The cable must be connected to the HDMI (eARC) port on your TV.

- 217 -

Network Access is not Available

The color and design of the TV and its accessories (including the remote control) and the features may differ depending on

the model or geographical area.

On the remote control, press the button and move to Menu Settings All Settings using the directional

button.

Settings

Select Menu Settings All Settings Connection Network Network Status to check the network

status. Try Now

- 218 -

Connection

Network

Select Menu Settings All Settings Connection Network Network Status to check the network

status. Try Now

Network

Reset Network

If the network isn't connected, a network reset may be required. Try Now

Make sure that your access point is working properly. Check the LED indicators on your access point to make sure it is

operating normally.

- 219 -

If you are using a wireless access point, check the access point location. If the access point is too far from the TV,

move it closer.

Try rebooting the access point by disconnecting and reconnecting the power connector. It may take 1 to 2 minutes

until the access point comes back online after a reboot.

Settings

If the same problem continues, select Menu Settings All Settings Connection Network

Network Status IP Settings to change to a different DNS server. If a test occurs, cancel it and select IP Settings.

- 220 -

Connection

Network

If the same problem continues, select Menu Settings All Settings Connection Network

Network Status IP Settings to change to a different DNS server. If a test occurs, cancel it and select IP Settings.

Network Status

IP Settings

If the same problem continues, select Menu Settings All Settings Connection Network

Network Status IP Settings to change to a different DNS server. If a test occurs, cancel it and select IP Settings.

IP Settings

DNS Setting

Enter manually

Select DNS Setting Enter manually.

- 221 -

IP Settings

DNS Server

Select DNS Server, enter 8.8.8.8, then select OK.

Update now

If the same problem continues, a software update or factory reset may be required. Try Now

- 222 -

There is No Sound or the Speakers are Making an Odd Sound

The color and design of the TV and its accessories (including the remote control) and the features may differ depending on

the model or geographical area.

If your TV does not produce any sound, press the Volume + button to increase the volume.

If your TV is connected to an external device, check the volume of the external device.

- 223 -

Settings

TV Speaker

Sound Output

Check the volume on the screen. If a number for the TV volume is not displayed, select Menu Settings

All Settings Sound Sound Output. Then, select TV Speaker. Try Now

Settings

Check the volume on the screen. If a number for the TV volume is not displayed, select Menu Settings

All Settings Sound Sound Output. Then, select TV Speaker. Try Now

Sound

Sound Output

Check the volume on the screen. If a number for the TV volume is not displayed, select Menu Settings

All Settings Sound Sound Output. Then, select TV Speaker. Try Now

- 224 -

Support

Device Care

To check sound output, select Menu Settings Support Device Care Self Diagnosis Sound Test.

Try Now

Update now

If the same problem continues, a software update or factory reset may be required. Try Now

If there is sound but it is not clear, run a diagnostic test. On the remote control, press the button.

- 225 -

Settings

Go to Menu Settings Support Device Care Self Diagnosis Sound Test to check the sound.

Try Now

Support

Device Care

Go to Menu Settings Support Device Care Self Diagnosis Sound Test to check the sound.

Try Now

Settings

If the test reveals a problem, select Menu Settings All Settings Sound Expert Settings Reset

Sound. Try Now

- 226 -

Sound

Expert Settings

If the test reveals a problem, select Menu Settings All Settings Sound Expert Settings Reset

Sound. Try Now

Settings

If the test shows no problems, select Menu Settings Support Device Care Self Diagnosis

Signal Information. Try Now

Support

Device Care

If the test shows no problems, select Menu Settings Support Device Care Self Diagnosis

Signal Information. Try Now

- 227 -

Signal Information

Check whether the signal strength is too weak or not.

Update now

If the same problem continues, a software update or factory reset may be required. Try Now

- 228 -

The Remote Control does not Work

The color and design of the TV and its accessories (including the remote control) and the features may differ depending on

the model or geographical area.

Verify that the infrared remote control signal is being transmitted and received.

Make sure the remote control sensor on the TV is blinking.

- 229 -

Make sure the remote control works properly.

You can check whether the signal is being transmitted by pressing the power button and observing the front tip of

the remote control through the camera on your smartphone.

If you cannot see infrared signals, charge the remote control by using the USB port (C-type) on the bottom, or turn

over the remote to expose the solar cell. If the remote control has batteries, replace them with new ones.

Depending on the model you purchased, the remote control provided may vary.

- 230 -

Press the and buttons simultaneously to display the pairing animation clip.

Follow the on-screen instructions to proceed with the pairing.

The remote control will work more effectively if you point it at the remote control sensor.

- 231 -

If the same problem continues, try using the appropriate SAMSUNG remote control for your TV model.

If you use an Multi-Brand Remote (MBR) or universal remote and your remote cannot operate an external device,

move the external device closer to the One Connect Box.

- 232 -

Updating the Software

The color and design of the TV and its accessories (including the remote control) and the features may differ depending on

the model or geographical area.

Settings

If your TV is connected to the network, you can set it to receive periodic updates automatically. On the remote

control, press the button and move to Menu Settings Support using the directional button.

Support

Software Update

To enable automatic updates, select Menu Settings Support Software Update Auto Update.

Try Now

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Settings

No Access

Network

If your TV is not connected to the network, you can update the software using a USB drive.

Settings

Select Menu Settings Support About This TV and check the model code and software version.

Try Now

Support

About This TV

Select Menu Settings Support About This TV and check the model code and software version.

Try Now

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About This TV

Product Information

Model code:

Software version:

Select Menu Settings Support About This TV and check the model code and software version.

Try Now

Using a computer, connect to www.samsung.com.

Find your TV model and download the firmware file.

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SEE ALL SUPPORT

Find your TV model and download the firmware file.

Firmware

Download

Click Download to download the firmware.

Unzip the downloaded file and store it in your USB drive top folder.

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Unzip the downloaded file and store it in your USB drive top folder.

USB

Insert the USB device into the USB slot on the back of your TV or the side of the One Connect Box.

Update now

The firmware update begins automatically. Your TV will automatically reset when the firmware update is completed.

Do not turn off your TV while the firmware update is in progress.

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Settings

After your TV turns on, select Menu Settings Support About This TV and check the new firmware

version. Try Now

Support

About This TV

After your TV turns on, select Menu Settings Support About This TV and check the new firmware

version. Try Now

About This TV

Product Information

Model code:

Software version:

After your TV turns on, select Menu Settings Support About This TV and check the new firmware

version. Try Now

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Accessibility Guidance

Provides a menu and a remote control guide that aid the visually impaired.

Learn the Menu Screen

Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you

select.

Using the Remote control

You can see the description of the buttons on the Samsung Smart Remote or Remote Control.

The Samsung Smart Remote may not be supported depending on the model or geographical area.

Orientation of the Samsung Smart Remote or Remote Control

Hold the remote control with the buttons facing towards you. The remote is slightly thinner towards the top and

thicker towards the bottom.

Description of the Samsung Smart Remote or Remote Control

The images, buttons, and functions of the remote control may differ with the model or geographical area.

From top to bottom and left to right:

• The button is at the top left.

• There is a small LED (microphone) to the right of the button, but it cannot be felt by hand.

• For the Samsung Smart Remote, there is a round button below the LED, which is the button.

• Of the 2 buttons below the button on the Samsung Smart Remote that comes with the QLED TV, The Frame

(43-inch or larger models), The Serif or OLED TV, the left one is the button and the right one is the button.

• Of the 2 buttons below the button on the Samsung Smart Remote that comes with The Sero, the left one is

the button and the right one is the button.

• Of the 2 buttons below the button on the Samsung Smart Remote that comes with The Frame (32LS03B

model) or BU8 Series, the left one is the button and the right one is the button.

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• If you press the button and then press the down directional button or press the button while viewing a

program, the Recordings, Schedule Manager, Timeshift, Stop (when Record or Timeshift is running), Info, red,

green, yellow and blue options appear.

Record and Timeshift may not be supported depending on the model or geographical area.

Select the Move to the top button to move the menu to the top.

This function may not be supported depending on the geographical area.

• Underneath these 2 buttons are a round button and a large outer circle button. The round button is the Select

button, and the large outer circle button consists of 4 directional buttons (up / down / left / right).

• Underneath the directional button are 3 buttons, one on the left, one on the right, and one in the center. The

one on the left is the button and the one on the right is the button. The round button in the middle is the

button.

• If you press the button while watching a TV program, the screen you are watching stops and a control bar

appears. You can select Rewind, Play, Pause, Fast Forward, Stop Timeshift, Record, Go to Live TV, or Info. You

can press the up directional button to go to the playback screen and check the time that the actual broadcast

program is running and the timeshift time.

You can use the Slow Rewind or Slow Forward functions when you select the Pause option.

To use Record or Timeshift, you must connect a USB device.

This function may not be supported depending on the model or geographical area.

• Underneath the button are 2 thin horizontal buttons. These buttons protrude higher above the surface than

the other buttons on the remote control. The one on the left is the volume button and the one on the right is the

channel button. Push up from beneath or down from above to use these as rocker buttons to change the channel

or volume.

– Briefly press the (Volume) button to mute the sound.

– Press and hold the (Volume) button to open the Accessibility Shortcuts menu.

– Briefly press the (Channel) button to open the Guide.

This function may not be supported depending on the model or geographical area.

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Using the Accessibility Menu

View how to use the Accessibility functions and descriptions on their functions.

This function may not be supported depending on the model or geographical area.

Running the Accessibility Shortcuts menu

You can turn on or turn off the accessibility functions such as Voice Guide, Audio Description, Caption, Sign

Language Zoom, Sign Language Guide, Picture Off, High Contrast, Enlarge, Grayscale, Color Inversion, Slow Button

Repeat, and you can move to the Learn TV Remote, Learn Menu Screen, Multi-output Audio and Accessibility

Settings pages.

The menu name may differ depending on the model.

• Samsung Smart Remote / Remote Control

On the Samsung Smart Remote or Remote Control, there are 2 thin horizontal rocker buttons next to each other

located slightly below the middle of the remote. The one on the left is the volume button. Press and hold the

volume button to open the Accessibility Shortcuts menu.

Even if the Voice Guide is set to Off or muted, when you press and hold the volume button, the voice guide for

Accessibility Shortcuts is enabled.

Running the Accessibility menu functions using the General menu

Menu Settings All Settings General & Privacy Accessibility Try Now

You can also go to the Accessibility menu from the TV settings menu. This provides more options, for example, to

change the speed of Voice Guide.

The TV will not verbalize this menu unless Voice Guide is already turned on.

Press the button.

Press the left directional button to navigate to Menu, and then press the right directional button to navigate

to Settings.

Press the Select button, and press All Settings to open the menu. Press Select to load the TV’s Set menu.

Press the down directional button to reach General & Privacy, and then press the Select button to open this

menu.

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Place the focus on Accessibility, and press the Select button to open the menu.

The menu will appear with Voice Guide Settings as the  selection. Highlight Voice Guide Settings, and then

press the Select button.

A menu appears with the options to change Voice Guide, Volume, Speed, Pitch, and TV Background Volume.

Select the menu using the directional buttons, and then press the Select button.

The menus are activated when Voice Guide is on.

Running the Accessibility menu functions using Bixby

This function is available only if Voice Assistant is set to Bixby. ( Menu Settings All Settings General &

Privacy Voice Voice Assistant) Try Now

Bixby may not be supported depending on the model or geographical area.

To use Bixby, the TV must be set up and tuned and must be connected to the network. You can connect the TV to the

network during the initial setup or do it later through the settings menu.

There are many commands you can say to control the TV. These can be used together with Voice Guide to give you

voice input and voice output. You can use the Samsung Smart Remote but the TV must be connected to the network.

To speak a command, press and hold the button (located near the top of the Samsung Smart Remote, directly

below the small LED (microphone) and above the directional button) and say the command, and then release the

button. The TV will  the command.

For example you can:

• Turn Voice Guide on

Press the button on the Samsung Smart Remote, and then say "Voice Guide on."

• Turn Audio (Video) Description on

Press the button on the Samsung Smart Remote, and then say "Video Description on" or "Audio Description

on."

• Turn High Contrast on

Press the button on the Samsung Smart Remote, and then say "High Contrast on."

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Learning about the Accessibility menu functions

•Voice Guide Settings

Provides voice guides to make it easier for the visually impaired to use the TV. Voice guide supports basic

operations such as changing channels and adjusting the volume, provides voice descriptions about the current

broadcast and the following broadcast, and offers guidance on setting up Scheduled Viewing events. The feature

also provides voice descriptions on Internet, Search, and other smart services.

Move to Voice Guide and press the Select button to enable/disable the feature.

•Audio Description

This feature provides commentary about what's happening in the scene as assistance for the visually impaired.

However, the feature must be supported by the broadcast you are watching.

•Caption Settings

You can view the caption in programs that provide broadcast captions.

When watching a channel on an external device such as a set-top box and cable box, turn on the caption function on the

device. For more information, contact your service provider.

–Separate Closed Caption

You can see the caption separated from the broadcast image. The captions from the broadcaster are

classified into *open caption and *closed caption. Two types of captions can overlap when both are used.

This feature is enabled when Digital Closed Caption is supported.

*open caption: Included in content. You cannot turn on or off its display.

*closed caption: You can turn on or off its display.

At this time, you can use this function to separate the caption from the broadcast image, which allows you

to see the closed caption without interruption.

• On: Displays the screen with a separate caption area.

Video area

Caption area

Turn down the volume

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• Off: Displays the caption on the screen.

Turn down the volume

–Caption Mode

You can select a desired caption mode from the list.

–Digital Caption Options

You can set the caption display details.

The Position function is available only in the programs that provide captions. Your TV supports the caption from

the broadcaster. Using this function, the caption can be positioned on a desired location. It can be used by the

hearing impaired for convenience.

•Sign Language Zoom Settings

You can zoom in the sign language screen when the program you are watching provides it. Set Sign Language

Zoom to On and then adjust the window’s position and aspect ratio under Edit Sign Language Zoom.

This function may not be supported depending on the model or geographical area.

•Sign Language Guide Settings

Provides a description of menu items with sign language.

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•Learn TV Remote

Learn the names and functions of the buttons on remote control. On this screen, pressing the power button (top

left button) will turn off the TV, but when any other button is pressed the TV will say the button name and briefly

tell what that button does. This teaching mode helps you to learn the location and operation of the buttons on

the remote without affecting normal TV operation. Press the button twice to exit Learn TV Remote.

•Learn Menu Screen

Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus

you select.

•Picture Off

Turn off the TV screen and provide only sound to reduce overall power consumption. When you press a button on

the remote control other than Volume and Power while the screen is off, the TV screen turns back on.

•Graphic Zoom

Enlarge the screen to make the picture or text bigger. You can adjust the zoom level or move the zoom area.

This function may not be supported depending on the model or geographical area.

•Multi-output Audio

You can turn on both the TV speaker and Bluetooth headphone designed for the hearing impaired at the same

time. The hearing impaired can then set the volume of their Bluetooth headphone higher than the volume of

the TV speaker without affecting the volume of the TV speaker, allowing both the hearing impaired and their

families to listen to the TV at comfortable sound levels.

This function may not be supported depending on the model or geographical area.

•High Contrast

To display all menus with an opaque black background and a white font, providing maximum contrast.

If High Contrast is on, some Accessibility menus are not available.

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•Enlarge

You can enlarge important elements on the menu such as the names of programs.

•Grayscale

You can change the color of the TV screen to black and white to sharpen blurred edges caused by colors.

If Grayscale is on, some Accessibility menus are not available.

This function may not be supported depending on the model or geographical area.

•Color Inversion

You can invert the colors of the text and background displayed on the TV screen to make it easier to read the

text.

If Color Inversion is on, some Accessibility menus are not available.

This function may not be supported depending on the model or geographical area.

•Remote Button Repeat Settings

You can configure the operation speed of the remote control buttons so that they slow down when you

continually press and hold them.

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Using the TV with Voice Guide on

Turn on Voice Guide that describes the menu options aloud to aid the visually impaired.

Changing channel

There are 3 ways to change the channel. Every time you change channels, the new channel details will be

announced. The ways to change the channel are below.

•Channel List

Press and hold the (Channel) button to open the Channel List. Use the up or down directional button to

move to a channel and press the Select button.

• (Channel) button

Of the 2 buttons that protrude from the center of the Samsung Smart Remote or Remote Control, the right one is

the (Channel) button. Push up or pull down the (Channel) button to change the channel.

• Number button

Use the or button on the Samsung Smart Remote or Remote Control to open the virtual numeric pad,

enter a number, and then select Enter Number.

Using on-screen number entry via the Samsung Smart Remote or Remote Control

Use the virtual numeric pad to enter numbers (e.g., to enter a channel number or to enter a PIN).

Press the or button on the Samsung Smart Remote or Remote Control and the virtual numeric pad with 2

rows appears on screen. Voice Guide speaks “virtual numeric pad, 6” which indicates that the number strip is on

screen and the focus is on the number 6. This strip has the following buttons:

• In the top row, a list of Most Watched Channel is shown.

• Press the or button: On the bottom row: From the far left: 1, 2, 3, 4, 5, 6, 7, 8, 9, 0, -, Delete

The options that you can select in the virtual numeric pad may vary depending on the viewing mode.

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Use the left and right directional buttons to move along the row, and then press the Select button to choose the

numeric pad. When you have  selecting all the numbers you need (for example, 123), press the directional

button to move to the Enter Number option, and then press the Select button to 

When entering a channel number, you can enter the number, and then select the Enter Number option on the top

row or you can enter the channel number and wait. After a short while, the channel will change and the virtual

numeric pad will disappear from the screen.

Changing volume

Use the (Volume) button on the left to change the volume. Every time you change the volume, the new volume

level will be announced.

• Samsung Smart Remote / Remote Control

Of the 2 buttons that protrude from the center of the Samsung Smart Remote or Remote Control, the left one is

the (Volume) button. Push up or pull down the (Volume) button to change the volume.

Using program information

When watching TV, press the Select button to view program information which then appears at the top of the

screen. Voice Guide will say program subtitles or audio descriptions if they are available. To view more detailed

program information, press and hold the Select button. Voice Guide will say more details such as a synopsis of the

program.

Press the left or right directional button to see what you can watch next on the same channel. Press the up or down

directional button to move to other channels and see which programs are currently being broadcast on them.

Press to go back or close the program details.

This function may not be supported depending on the geographical area.

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Using the guide

See an overview of each channel's program lineup.

When you want to know the program information for each channel while watching a broadcast program, press the

(Channel) button on the Samsung Smart Remote or Remote Control. Use the directional buttons to view the

program information.

You can see the daily program schedules for each channel and program information in the Guide. You can select

programs to schedule for viewing or recording.

You can also open the Guide using Bixby. Press and hold the button on your Samsung Smart Remote, and then

say “Guide.”

This function may not be supported depending on the model or geographical area.

The information in the Guide is for digital channels only. Analog channels are not supported.

If the Clock is not set, the Guide is not provided. Set the Clock  ( Menu Settings All Settings General

& Privacy System Manager Time Clock) Try Now

If you need to set the clock again, follow the steps below.

Press the button and press the left directional button on the remote control.

Press the down directional button to move to Menu.

Press the right directional button to move to Settings.

Use the down directional button to move to All Settings.

Press the Select button to open the TV's All Settings menu.

Use the up and down directional buttons to move to the General & Privacy menu, and then press the Select

button.

Use the up and down directional buttons to move to the System Manager menu, and then press the Select

button.

Select the Time menu, and then press the Select button.

Select the Clock menu, and then press the Select button.

10.

Select the Clock Mode menu, press the Select button, and then select Auto or Manual.

If you select Manual, you can move to the Date or Time menu below to set the time or date.

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When you open the Guide, a table grid of channels and programs is displayed. In the top rows, the selected 

type and the time are shown. Each row has a channel name on the left and programs on that channel on the right.

In the Guide, use the up and down directional buttons to move between channels and use the left and right

directional buttons to move between programs at different times within a channel.

You can also use the or button to enter a channel number and go to that channel directly. You can use the

button to move to the program currently broadcasting.

When you move the focus to a program, you will hear detailed information about the selected program. When you

move the focus to a different channel, you will hear the channel name and number, and the program details. If you

move to a different day, you will hear the day announced for the  program you reach on that day. The day is not

repeated, so if you are not sure what the day is, you can move forwards and backwards 24 hours and then the day

will be announced.

To view a program on now

In the Guide, move to the program currently broadcasting, and then press the Select button to go to live TV on the

selected channel and program.

Other options in the guide

In the Guide, move to a broadcast scheduled program, and then press the Select button. A pop-up menu listing the

functions below appears.

Use the up and down directional buttons to move within this menu, and then press the Select button to choose an

item. Press to close the menu and go back to the Guide.

For the program you are currently watching, press the Select button.

•Record

You can record the program that you are currently watching or a program on another channel.

This function is not available in the U.S.A. and Canada.

This function may not be supported depending on the model or geographical area.

•Stop

You can stop the recording function that is currently running.

This function is not available in the U.S.A. and Canada.

This function may not be supported depending on the model or geographical area.

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•Edit Recording Time

You can change the start and end times of scheduled program recordings.

This function is not available in the U.S.A. and Canada.

This function may not be supported depending on the model or geographical area.

•Schedule Viewing

You can schedule the viewing of a broadcast scheduled program.

•Schedule Recording

You can schedule recording of a broadcast scheduled program.

This function is not available in the U.S.A. and Canada.

This function may not be supported depending on the model or geographical area.

For more information, refer to "Recording."

•Cancel Scheduled Viewing

You can cancel your scheduled viewings.

•Cancel Scheduled Recording

You can cancel your scheduled recordings.

This function is not available in the U.S.A. and Canada.

This function may not be supported depending on the model or geographical area.

•View Details

You can see the detailed information on the selected program. The information may differ with the broadcast

signal. If the information is not provided with the program, nothing appears.

Press the Select button on the View Details option. This will open the details pop-up window for that program

which will display a synopsis. The details pop-up window contains detailed information and the OK option. After

reading the detailed information, press the Select button on the remote control to close the pop-up window.

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Using Schedule Viewing

 the TV to show a  channel or program at a  time and date.

The icon appears next to programs that have been  for a schedule viewing.

To set up a schedule viewing, you must  set the TV's clock ( Menu Settings All Settings General &

Privacy System Manager Time Clock). Try Now

Setting up a schedule viewing

You can set up a schedule viewing on two screens.

•The Guide Screen

On the Guide screen, select a program you would like to view, and then press the Select button. Select Schedule

Viewing on the pop-up menu that appears.

•The Program Info Screen

Press the Select button while watching the TV. The Program Info window appears. Select a broadcast scheduled

program by using the left or right directional buttons, and then press the Select button. You can schedule a

reminder to watch the program by selecting Schedule Viewing.

Cancelling a scheduled viewing

You have 2 ways to cancel a scheduled viewing.

• Cancelling a scheduled viewing from the Guide

Press the (channel) button to access the Guide.

Move to to the program to cancel the viewing schedule, and press the Select button.

Move to Cancel Scheduled Viewing, and then press the Select button.

When a pop-up message asking you to cancel the selected scheduled viewing appears, select Yes. The

scheduled viewing is canceled and the Guide screen appears.

• Cancelling a scheduled viewing from Schedule Manager or Recordings

On the remote control, press the or button.

Use the directional buttons to move to the control pad.

Press the Select button to open Schedule Manager or Recordings.

If the TV supports the Recordings function, press the directional buttons to move to Schedules.

Press the up directional button to move to the Schedules option.

Use the down directional button to move to the list of programs scheduled to view.

Use the right directional button to move to the Delete option, and then press the Select button to delete the

selected item.

This function may not be supported depending on the model or geographical area.

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Using the Channel List

See how to list the channels available on your TV.

Using Channel List, you can change the channel or check programs on other digital channels while watching TV.

Press and hold the (Channel) button to open the Channel List.

The focus is on the channel you are currently watching, and the name and number of the channel, along with the program

title, are displayed.

Use the up and down directional buttons to move within the channel list (or use the (Channel) button to go up

and down a page at a time). You can also use the or button to enter a channel number and go to that channel

directly.

Press the left directional button in the Channel List to move to the Category List. Use the up and down directional

buttons to move within this list. Press the Select button to choose a category you want from the Category List. The

Category List contains All Channels, Favorites, Samsung TV Plus, and Air or Cable. Use the up and down directional

buttons to move to a channel you want to view, and then press the Select button.

•All Channels

Displays the channels that have been automatically searched.

These are the channels your TV will receive either over the air if your TV is set to Air or over cable if your TV is set to

Cable. See Air or Cable below.

•Favorites

Displays Favorites 1 to Favorites 5. Use the up and down directional buttons to move between the lists of

favorites. Highlight the one you want, and then press the Select button. The channel list will now show only the

channels in this list.

•Air or Cable

To select Air or Cable, move the focus to Air or Cable, and then press the Select button. Air is suitable for

homes equipped with separate, over-the-air antennas. Cable is suitable for homes that subscribe to a local

cable-service, but do not have a cable box. You do not need to use this function if your TV is connected to a cable

box or satellite box.

This function may not be supported depending on the incoming broadcast signal.

•Samsung TV Plus

While the TV is connected to the network, you can watch popular programs or highlights for each theme

through a virtual channel at any time. As with regular channels, the TV provides the daily program schedules for

Samsung TV Plus.

This function may not be supported depending on the model or geographical area.

- 253 -

Recording

Recording a program to an external hard drive connected via USB.

This function is not available in the U.S.A. and Canada.

This function may not be supported depending on the model or geographical area.

Read all precautions before using the recording feature. For more information, refer to "Before Using the Recording and

Timeshift Functions."

Using the instant and schedule recording options from the guide screen:

To record a program that is on now, open the Guide by pressing the (channel) button, move to the program,

and then press the Select button. You will get a pop-up menu. Use the up and down directional buttons to move

to Record. Press the Select button to record the program. You will be returned to the program guide. Recording

automatically ends at the time when the program ends.

To stop recording, press the down directional button while the program being recorded is displayed. The control

bar appears. Move the focus to Stop Recording, and then press the Select button. When a pop-up window appears,

select Stop.

To record a program that is on later, move to the program in the Guide, and then press the Select button. You

will get a pop-up menu. Use the up and down directional button to move within this menu. Move to the Schedule

Recording, and then press the Select button. You will hear a message saying the program has been set to record

and then you will be returned to the program guide.

The icon is placed visually next to the program title to show it is set to record. To  out if a program is set

to record or to cancel a scheduled recording, press the Select button on the program. If it is already set to record,

then the option on the menu will be Cancel Scheduled Recording. You can press the Select button to cancel the

scheduled recording or just press the button to go back to the program guide without cancelling the recording.

- 254 -

Recording the program you are watching

To display a menu for recording a program or starting the Timeshift function, press the button twice or press the

button while watching the program. You can select the following functions on the menu:

•Record

Immediately starts to record the program you are watching.

•Timeshift

Starts the Timeshift function.

•Stop

Stops the recording or the Timeshift function that is running.

•Info

Displays the details about the program you ware watching.

Scheduling recording from the program info window

Press the Select button while viewing a program to display the program info window. In the program info window,

use the left and right directional buttons to select a broadcast scheduled program, and then press the Select

button. To schedule a recording for the program, select Schedule Recording.

Changing the recording time

When recording a live program you can specify how long you want to record for.

Press the down directional button to display the control bar at the bottom. Press the left or right directional buttons

to move to Edit Recording Time, and then press the Select button. A slider scale appears and you will hear the

recording time currently set. Use the left and right directional buttons to change the time, and then press the Select

button. You will hear a menu that gives information about the recording time. To return to the program you are

watching, press the button on the remote.

The maximum recording time differs depending on the capacity of the USB device.

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Viewing recorded programs

On the remote control, press the or button.

Use the directional buttons to move to the control pad.

Select either Schedule Manager or Recordings to access the Recording & Schedule Manager screen.

To play a program, use the up and down directional buttons to move between program titles. Press the Select

button to play the program or press the right directional button to move to a list of options. Use the up and down

directional buttons to move between the options in this list. You can play, remove, delete the program, or view the

program details.

Select the Play option to play the program. The program will start. If you have watched part of this program before,

you will get a pop-up menu on screen allowing you to Play (from start), Resume (from where you left off), or Cancel.

Use the left and right directional buttons to move to the required option, and then press the Select button.

This function may not be supported depending on the model or geographical area.

Deleting a recorded program

You can delete any recorded program.

Go to the list of Recordings to delete a recorded program.

Use the up and down directional buttons to move to the recording you want to delete.

Press the right directional button to move to a list of 3 options.

Press the down directional button to move to the Delete option, and then press the Select button.

You will be asked if you want to remove the selected item.

Press the left directional button to move to the Delete button, and then press the Select button to delete the

program title.

The program will be deleted and you will be returned to the list of Recordings.

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Using Smart Hub

Learn how to use Smart Hub to access apps, games, movies, and more.

Smart Hub

Use a variety of Smart Hub content offered by your Samsung TV.

Some Smart Hub services are for pay services.

To use Smart Hub, the TV must be connected to the network.

Some Smart Hub features may not be supported depending on the service provider, language, or geographical area.

Smart Hub service outages can be caused by disruptions in your Internet service.

Press the button. You are redirected to the Home Screen of the content you are currently using. Press the left

directional button, and try moving the focus to other items.

Use a variety of Smart Hub content, as follows: Privacy Choices, Search, Ambient Mode, Art, Media, Menu.

Supported Smart Hub content may vary depending on the model and geographical area.

Using the Smart Hub Home Screen

On the leftmost part of the Smart Hub Home Screen is the static menu listed. You can quickly and easily use the

listed menu items to access the main TV settings or external devices, search, and apps.

• Privacy Choices

From your TV, easily manage the privacy policy regarding services related to Smart Hub and verify how personal

information is protected.

To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal

information. Without giving consent, you cannot use the additional features and services. You can view the entire text

of the Terms & Privacy by navigating to Menu Settings All Settings General & Privacy Terms &

Privacy. Try Now

If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement,

select Reset Smart Hub ( Menu Settings Support Device Care Self Diagnosis Reset Smart Hub).

Try Now

• Search

Search for channels, programs, movies, and apps offered by Smart Hub.

To use the Search service, make sure the TV is connected to a network.

This function may not be supported depending on the model or geographical area.

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• Ambient Mode

Set your TV to display content you desire, such as the time or weather, when the TV is not used.

To return to TV mode from Ambient Mode, press the left directional button Media. Press the

button to turn off the TV.

This function may not be supported depending on the model or geographical area.

For more information about Ambient Mode, refer to "Using Ambient Mode."

• Art

When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image

content, such as artworks, photos, or to display the content.

This function is supported only in The Frame.

For more information, refer to "Using Art Mode."

• Media

View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music, sports and game

apps, and use the apps from the TV.

For more information about Media, refer to "About the Media Home Screen."

• Menu

Manage external devices connected to the TV, and configure settings for various functions available on the TV.

For more information about Menu, refer to "About the Menu Home Screen."

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Launching the e-Manual

Open the user manual embedded in your TV.

Menu Settings Support Open e-Manual

You can view the embedded e-Manual containing information about your TV's key features.

Alternatively, you can download a copy of the e-Manual from Samsung's website (https://www.samsung.com).

Words in blue (e.g., Internet) indicate a menu item.

The e-Manual's Home Screen contains 1 row of menu icons. Use the left and right directional buttons to move within

a row. Press the Select button to open the section you want to read.

You can use the directional buttons on the remote control to use the functions on the top such as Search, Sitemap, and

Index.

The e-Manual contains a section called "Learn TV Remote" in "Accessibility Guidance". This is particularly useful for

people who cannot easily see the buttons on the control or who are not clear what each button does. When you are

viewing this section of the e-Manual, pressing the buttons on the remote control will not affect the TV.

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Using Bixby

Set Voice Assistant to Bixby. A guide to using Bixby to control your TV.

To use Bixby, your TV must be connected to the network and you must use the microphone on your Samsung Smart

Remote.

To use Bixby, press and hold the button on the Samsung Smart Remote, say a command into the microphone on

the remote, and then release the button to run Bixby.

This function may not be supported depending on the model or geographical area.

The existing functional  may be changed if Bixby is updated.

This function is available only if Voice Assistant is set to Bixby. ( Menu Settings All Settings General &

Privacy Voice Voice Assistant) Try Now

The supported language may differ depending on the geographical area.

Running Bixby

Press and hold the button on the Samsung Smart Remote. Bixby is activated in the listening mode, the Bixby

icon appears at the bottom of the TV screen. Say a command, and then release the button. The TV provides feedback

on how it understands the command, and then performs the commanded task.

If the TV does not understand the command, try again with more precise pronunciation.

This function may not be supported depending on the model or geographical area.

You can  a detailed description of the voice commands at Explore Bixby. Press the button. The Explore Now button

appears at the bottom of the screen. Press the Select button to go to the Explore Bixby screen.

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Table of Contents

Samsung 65 QLED 2160p 120Hz 4K User Manual

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