Samsung AR09RXWXCWKXEU User Manual
Displayed below is the user manual for AR09RXWXCWKXEU by Samsung which is a product in the Split-System Air Conditioners category. This manual has pages.
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English
Air conditioner
User manual
AR**RXPX*** / AR**RXWX***
•Thank you for purchasing this Samsung air conditioner.
•Before operating this unit, please read this user manual carefully and retain it for future
reference.
DB68-08138A-02
2English
Contents
Safety Information 3
Safety Information 3
Operating the Air Conditioner 12
Operating the Air Conditioner 12
Inserting batteries • Operation modes • Controlling temperature •
Controlling fan speed • Controlling air flow direction • Cool mode •
2-Step cooling function • Wind-Free Cooling function • Dry mode •
Ionizer function • Heat mode • Auto mode • Fan mode • Fast function •
Comfort function • Beep sound function • Quiet function • Display lighting function •
Wi-Fi function (SmartThings app) • Electricity consumption check • Usage time check •
Single user function • Timed on/Timed off function • good’sleep function
Cleaning and Maintenance 18
Cleaning at a Glance 18
Troubleshooting 20
Information about Refrigerant 22
SmartThings App 23
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English
Safety Information Safety Information
Safety Information
Before using your new air conditioner, please read this manual
thoroughly to ensure that you know how to safely and efficiently
operate the extensive features and functions of your new appliance.
Because the following operating instructions cover various models,
the characteristics of your air conditioner may differ slightly from
those described in this manual. If you have any questions, call your
nearest contact centre or find help and information online at www.
samsung.com.
WARNING
Hazards or unsafe practices that may result in severe personal injury
or death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or
property damage.
Follow directions. Do NOT attempt.
Make sure the machine is grounded to prevent electric shock.
Cut off the power supply. Do NOT disassemble.
FOR INSTALLATION
WARNING
Use a power cord with this product's power specifications or
higher and use the power cord for this appliance only. In addition,
do not use an extension cord.
•Extending the power cord may result in electric shock or fire.
•Do not use an electric transformer. This may result in electric
shock or fire.
•If the voltage/frequency/rated current condition is different, it
may cause fire.
Safety Information
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Safety Information Safety Information
The installation of this appliance must be performed by a
qualified technician or service company.
•Failing to do so may result in electric shock, fire, explosion,
problems with the product, or injury and may also void warranty
on the installed product.
Install an Isolation Switch next to the Air Conditioner (but not on
the panels of the Air Conditioner) and circuit breaker dedicated
to the air conditioner.
•Failing to do so may result in electric shock or fire.
Fix the outdoor unit firmly so that the electric part of the outdoor
unit is not exposed.
•Failing to do so may result in electric shock, fire, explosion, or
problems with the product.
Do not install this appliance near a heater, or inflammable
material. Do not install this appliance in a humid, oily or dusty
location, in a location exposed to direct sunlight and water (or
rain). Do not install this appliance in a location where gas may
leak.
•This may result in electric shock or fire.
Never install the outdoor unit in a location such as on a high
external wall where it could fall.
•If the outdoor unit falls, it may result in injury, death or property
damage.
This appliance must be properly grounded. Do not ground the
appliance to a gas pipe, plastic water pipe, or telephone line.
•Failing to do so may result in electric shock, fire, and explosion.
•Make sure to use a socket-outlet with ground.
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Safety Information Safety Information
CAUTION
Please cover the air conditioner with PE BAG after installation,
and remove it when you start to run air conditioner.
Install your appliance on a level and hard floor that can support
its weight.
•Failing to do so may result in abnormal vibrations, noise, or
problems with the product.
Install the drain hose properly so that water drains correctly.
•Failing to do so may result in water overflowing and property
damage. Avoid adding drain to waste pipes as odours may arise
in the future.
The product shall be stored in a room with no ignition sources
(e.g. open flames, gas appliance, electric heater, etc.).
•Note that the refrigerant has no odour.
When installing the outdoor unit, make sure to connect the drain
hose so that draining is performed correctly.
•The water generated during heating by the outdoor unit may
overflow and result in property damage.
In particular, in winter, if a block of ice falls, it may result in
injury, death or property damage.
Do not install the product in a place where thermo-hygrostat is
needed (such as server room, machinery room, computer room,
etc.)
•Those places do not provide guaranteed operation condition of
the product therefore performance can be poor in these places.
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Safety Information Safety Information
FOR POWER SUPPLY
WARNING
When the circuit breaker is damaged, contact your nearest
service centre.
Do not pull or excessively bend the power line. Do not twist or tie
the power line. Do not hook the power line over a metal object,
place a heavy object on the power line, insert the power line
between objects, or push the power line into the space behind
the appliance.
•This may result in electric shock or fire.
CAUTION
When not using the air conditioner for a long period of time or
during a thunder/lightning storm, cut the power at the circuit
breaker.
•Failing to do so may result in electric shock or fire.
FOR USING
WARNING
If the appliance is flooded, please contact your nearest service
centre.
•Failing to do so may result in electric shock or fire.
If the appliance generates a strange noise, a burning smell or
smoke, cut off the power supply immediately and contact the
nearest service centre.
•Failing to do so may result in electric shock or fire.
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English
Safety Information Safety Information
In case of a malfunction, immediately stop operation of the
air conditioner and disconnect the entire power system. Then
consult the authorized service personnel.
In the event of a gas leak (such as propane gas, LP gas, etc.),
ventilate immediately without touching the power line. Do not
touch the appliance or power line.
•Do not use a ventilating fan.
•A spark may result in an explosion or fire.
To reinstall the air conditioner, please contact your nearest
service centre.
•Failing to do so may result in problems with the product, water
leakage, electric shock, or fire.
•Delivery service for the product is not provided. If you reinstall
the product in another location, additional construction
expenses and an installation fee will be charged.
•Especially, when you wish to install the product in an unusual
location such as in an industrial area or near the seaside where
it is exposed to salt in the air, please contact your nearest
service centre.
Do not touch the circuit breaker with wet hands.
•This may result in electric shock.
Do not turn the air conditioner off with the circuit breaker while
it is operating.
•Turning the air conditioner off and then on again with the circuit
breaker may cause a spark and result in electric shock or fire.
After unpacking the air conditioner, keep all packaging materials
well out of the reach of children, as packaging materials can be
dangerous to children.
•If a child places a bag over its head, it may result in suffocation.
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Safety Information Safety Information
Do not touch the air flow blade with your hands or fingers during
heating.
•This may result in electric shock or burns.
Do not insert your fingers or foreign substances into the air inlet/
outlet of the air conditioner.
•Take special care that children do not injure themselves by
inserting their fingers into the product.
Do not strike or pull the air conditioner with excessive force.
•This may result in fire, injury, or problems with the product.
Do not place an object near the outdoor unit that allows children
to climb onto the machine.
•This may result in children seriously injuring themselves.
Do not use this air conditioner for long periods of time in badly
ventilated locations or near infirm people.
•Since this may be dangerous due to a lack of oxygen, open a
window at least once an hour.
Do not use means to accelerate the defrost operation or to clean,
other than those recommended by Samsung.
Do not pierce or burn.
Be aware that refrigerants may not contain an odour.
If any foreign substance such as water has entered the appliance,
cut off the power supply and contact the nearest service centre.
•Failing to do so may result in electric shock or fire.
Do not attempt to repair, disassemble, or modify the appliance
yourself.
•Do not use any fuse (such as cooper, steel wire, etc.) other than
the standard fuse.
•Failing to do so may result in electric shock, fire, problems with
the product, or injury.
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Safety Information Safety Information
CAUTION
Do not place objects or devices under the indoor unit.
•Water dripping from the indoor unit may result in fire or
property damage.
Check that the installation frame of the outdoor unit is not
broken at least once a year.
•Failing to do so may result in injury, death or property damage.
To prevent personal injury, make sure that you change the
directions of the horizontal air flow blades after stopping the
movements of the vertical air flow blade.
Max current is measured according to IEC standard for safety and
current is measured according to ISO standard for energy efficiency.
When the air conditioner does not operate properly for cooling
or heating, there is a possibility of refrigerant leakage. If any
leakage, stop operation, ventilate the room, and consult your
dealer immediately for recharging refrigerant.
The refrigerant is not harmful. However, if it comes in contact
with fire, it may generate harmful gases and there is risk of fire.
During transportation of the indoor unit, the pipe lines shall be
covered with brackets for protection. Do not move the product
with holding the pipe lines.
•It may cause gas leakage.
Do not install the product in a ship or a vehicle (such as a
campervan).
•Salt, vibration or other environmental factor may cause the
product malfunction, electric shock or fire.
Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance.
•This may result in electric shock, fire, problems with the
product, or injury.
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Safety Information Safety Information
Do not operate the appliance with wet hands.
•This may result in electric shock.
Do not spray volatile material such as insecticide onto the
surface of the appliance.
•As well as being harmful to humans, it may also result in
electric shock, fire or problems with the product.
Do not drink the water from the air conditioner.
•The water may be harmful to humans.
Do not apply a strong impact to the remote control and do not
disassemble the remote control.
Do not touch the pipes connected with the product.
•This may result in burns or injury.
Do not cut or burn the refrigerant container or pipings.
Do not point the air direction to the fireplace or heater.
Do not use this air conditioner to preserve precision equipment,
food, animals, plants or cosmetics, or for any other unusual
purposes.
•This may result in property damage.
Avoid directly exposing humans, animals or plants to the air flow
from the air conditioner for long periods of time.
•This may result in harm to humans, animals or plants.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, without supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to
ensure that they do not play with the appliance.
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Safety Information Safety Information
For use in Europe : This appliance can be used by children aged
from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children
without supervision.
FOR CLEANING
WARNING
Do not clean the appliance by spraying water directly onto it. Do
not use benzene, thinner or alcohol to clean the appliance.
•This may result in discolouration, deformation, damage, electric
shock or fire.
Before cleaning or performing maintenance, cut off the power
supply and wait until the fan stops.
•Failing to do so may result in electric shock or fire.
CAUTION
Take care when cleaning the surface of the heat exchanger of the
outdoor unit since it has sharp edges.
•This should be done by a qualified technician. Please contact
your installer or service centre.
Do not clean the inside of the air conditioner by yourself.
•For cleaning inside the appliance, contact your nearest service centre.
•When cleaning the filter, refer to the descriptions in the
‘Cleaning at a Glance’ section.
•Failing to do so may result in damage, electric shock or fire.
•Make sure to prevent any injury from sharp edges of the surface
when handling the heat exchanger.
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Operating the Air Conditioner
Inserting batteries
two 1.5V AAA type batteries
NOTE
• The descriptions in this manual are primarily
made based on the remote control buttons.
• Although Ionizer ( ) (AR**RXWX***) and
d’light Cool is displayed on the remote control
display, it is not available on this model.
• For the multi system Ionizer ( )
(AR**RXWX***) , d'light Cool and Single user
are displayed on the remote control display, but
these functions are not available.
1
Operation modes
You can change the current mode between Auto,
Cool, Dry, Fan, and Heat by pressing the button.
1
Controlling temperature
You can control the temperature in each mode as
follows:
Mode Temperature control
Auto/
Cool/
Heat
Adjust by 1 °C between 16 °C and 30 °C.
Dry Adjust by 1 °C between 18 °C and 30 °C.
Fan You cannot control the temperature.
You can switch between Celsius and Fahrenheit
indications on the remote control.
▶Press and hold for 3 or more seconds
NOTE
• The temperature indications on the indoor unit
are not switched.
• This function is canceled when the remote
control batteries are replaced. In this case, run
this function again.
You can use the Cool, Dry, and Heat modes in the
following conditions:
Mode Cool Dry Heat
Indoor
temperature
16 °C to
32 °C
18 °C to
32 °C
27 °C or
less
Outdoor
temperature
-10 °C to
46 °C
-10 °C to
46 °C
-15 °C to
24 °C
Indoor
humidity
80% or less
relative
humidity
_ _
• If the air conditioner operates in a high humidity
environment in the Cool mode for an extended
period of time, condensation may occur.
• If the outdoor temperature drops to -15°C, the
heating capacity may decrease to as much as
60% to 70% of the specified capacity.
• For more information about outdoor temperature
in the multi system, refer to the manual for the
multi system.
Operating the Air Conditioner
Operating the Air Conditioner
For remote control buttons related to each operation, see the pages at the front of this manual.
Also, for more detailed operation, visit www.samsung.com.
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Operating the Air Conditioner
1
Controlling fan speed
You can select the following fan speeds in each
mode:
Mode Available fan speeds
Auto/
Dry (Auto)
Cool/
Heat
(Auto), (Low), (Med), (High),
(Turbo)
Fan (Low), (Med), (High), (Turbo)
1
Controlling air flow direction
Keep the air flow in a constant direction by stopping
the movements of the vertical and horizontal air flow
blades.
In operation ▶or
NOTE
• If you adjust the vertical air flow blade manually,
it may not close completely when you turn off the
air conditioner.
• If you adjust the horizontal air flow blade
manually, it may not operate normally.
• You can control the air flow direction when the
good'sleep function is running while in the Heat
mode, but not while in the Cool mode.
2
Cool mode
Use the Cool mode to stay cool in hot weather.
▶ ▶ Select Cool.
NOTE
• As the indoor temperature approaches the set
temperature, the compressor will operate at a
low speed to save energy.
3
2-Step cooling function
Strong cooling operation starts to reach the
desired temperature in the first step. When the
room temperature nearly reaches the desired
temperature, the fan speed and the air flow direction
are controlled properly. When it reaches the desired
temperature, the Wind-Free Cooling operation starts
to provide mild breeze.
In the Cool mode ▶ ▶ ▶
Select 2-Step. ▶
NOTE
• The air flow blade is automatically adjusted
to control air flow according to the indoor
temperature.
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Operating the Air Conditioner
4
Wind-Free Cooling function
Use the Wind-Free Cooling function to enjoy mild
cool breeze exuding from fine holes on the Wind-Free
panel with the air flow blade closed, instead of getting
cool wind directly. The automated control of the
temperature and fan speed according to the indoor
temperatures keeps your room cool and pleasant.
In the Cool/Dry/Fan mode ▶
NOTE
• If the room temperature goes high because of
rise of external temperature, heat from cooking,
or other reason, operate the Wind-Free Cooling
function after operating in the Cool mode.
• When indoor humidity becomes higher relatively
while the Wind-Free Cooling function is running,
the air flow blade is open to control the air
flow smoothly in the room. When the indoor
temperature and humidity are changed, the air
flow blade is closed and the Wind-Free Cooling
function starts to operate.
5
Dry mode
Use the Dry mode in rainy or humid weather.
▶ ▶ Select Dry.
6
Ionizer function
Only for AR**RXPX*** model
Use the Ionizer function to purify your room with
negative ions produced by the air conditioner. This
function is available in the Auto, Cool, Dry, Fan, and
Heat modes.
In the Auto, Cool, Dry, Fan,
or Heat mode ▶
NOTE
• When the Ionizer function is additionally selected
while a specific mode is running, there is little
difference in electricity consumption and
operating noise.
7
Heat mode
Use the Heat mode to stay warm.
▶ ▶ Select Heat.
NOTE
• When the outdoor temperature is low and the
humidity is high in Heat mode, frost may develop
on the outdoor heat exchanger. This may also
decrease the heating efficiency. If this occurs, the
air conditioner runs the defrost function for 5 to
12 minutes to remove frost from the outdoor heat
exchanger.
• When the defrost function is running, you cannot
select other functions with the remote control.
Select them after the defrost function is finished.
Operating the Air Conditioner
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Operating the Air Conditioner
8
Auto mode
Use the Auto mode when you want the air
conditioner to automatically control the operation.
The air conditioner will provide the most comfortable
atmosphere that it can.
▶ ▶ Select Auto.
9
Fan mode
Use the Fan mode to run the air conditioner like a
common fan. The air conditioner provides a natural
breeze.
▶ ▶ Select Fan.
NOTE
• If the air conditioner will not be used for an
extended period of time, dry the air conditioner
by running it in the Fan mode for 3 or 4 hours.
10
Fast function
Use the Fast function to quickly cool or heat your room.
This function is the most powerful cooling and heating
function provided by the air conditioner. You can select
this function both in the Cool and Heat modes.
In the Cool or Heat mode ▶ ▶
▶Select Fast. ▶
NOTE
• When you select the Fast function in the Heat
mode, you may not be able to increase the fan
speed in order to prevent cool air from blowing.
11
Comfort function
Use the Comfort function when you feel the current
cooling or heating effect is too strong. The air
conditioner provides a mild cooling or heating. You can
select this function both in the Cool and Heat modes.
In the Cool or Heat mode ▶ ▶
▶Select Comfort. ▶
NOTE
• If you feel cooling or heating effect in the Comfort
function is weak, cancel the Comfort function.
12
Beep sound function
Use the Beep sound function to turn on or off the
beep sound that plays when you press a button on
the remote control.
▶ ▶ Select Beep.
▶
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Operating the Air Conditioner
13
Quiet function
Use the Quiet function to reduce operating noise. You can
select this function both in the Cool and Heat modes.
In the Cool or Heat mode ▶ ▶
▶Select Quiet. ▶
14
Display lighting function
Use the Display lighting function to turn on or off the
lighting of the indoor unit display.
▶ ▶ Select Display.
▶
NOTE
• If you change the current mode or function when
the Display lighting function is on, the Display
lighting function turns off.
15
Wi-Fi function
(SmartThings app)
When you turn on the Wi-Fi function, the Transmit
( ) indicator blinks and appears on the remote
control display for a few seconds. Then both of them
disappear.
In operation ▶ ▶ Hold down 4 seconds.
16
Electricity consumption check
For the multi system, this function is not supported.
Use the Usage function to check the amount of
electricity consumed by using the air conditioner.
The amount consumed is displayed on the indoor
unit display for a few seconds, and the set indoor
temperature appears.
In operation ▶ ▶ ▶
Select Usage. ▶
The value range displayed is between 0.1 kWh and 99
kWh. Electricity consumption is calculated from the
moment the air conditioner turns on. The value is reset
when the air conditioner turns off.
17
Usage time check
For the single system, this function is not supported.
Use the Usage time function to check the operation
duration from the moment when the air conditioner
is turned on to the moment when the Usage time
function is selected. The usage time is displayed on the
indoor unit display for a few seconds, and the set indoor
temperature appears.
In operation ▶ ▶ ▶
Select Usage. ▶
The usage time is displayed in units of hour. For
example, 0.1 is equivalent to 6 minutes; 2.5, 2 hours
and 30 minutes; 3.7, 3 hours and 42 minutes. The value
range displayed is between 0.0 and 99. The value is
reset when the air conditioner turns off.
Operating the Air Conditioner
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Operating the Air Conditioner
18
Single user function
For the multi system, this function is not supported.
Use the Single user function to reduce electricity
consumption while staying cool or warm. You can select
this function in the Cool and Heat modes.
In the Cool or Heat mode ▶ ▶
▶Select Single user. ▶
For AR**RXWX*** model
In the Cool or Heat mode ▶
NOTE
• When the Single user function starts, the
pattern appears on the remote control
for a few seconds, and vertical air swing begins
automatically.
• After selecting the Single user function, you can
change the set temperature (24 °C to 30 °C in the
Cool mode, 16 °C to 30 °C in the Heat mode), fan
speed, and air flow direction.
19
Timed on/Timed off function
Use the Timed on/Timed off to turn on or off the air
conditioner after the time that you set.
(Select On or Off among On, Off, and .) ▶
(Set the on/off time.) ▶
NOTE
• Once you start the Timed on/off function, the
Timer ( ) indicator is displayed on the indoor unit
display.
• You can set a time between 0.5 and 24 hours. Set
the time interval to 0.0 to cancel the Timed on/off
function.
Combining Timed on and Timed off
When the air
conditioner
is off
Example) Timed on: 3hours, Timed off: 5
hours
The air conditioner turns on after 3hours
from the moment you start Timed on/
off, remains on for 2 hours, then turns off
automatically.
When the air
conditioner
is on
Example) Timed on: 3 hours, Timed off:
1 hour
The air conditioner turns off after 1hour
from the moment you start Timed on/
off, then turns on after 2hours from the
moment it is turned off.
20
good’sleep function
Use the good'sleep function to get a good sleep at night
and to save energy. You can select this function both in
the Cool and Heat modes.
In the Cool or
Heat mode ▶(Select among
On, Off, and .) ▶
(Set the operation time.)
▶
NOTE
• Once you start the good’sleep function, the Timer
() indicator appears on the indoor unit display.
• You can set the operation time to between 0.5
and 12 hours. Set the operation time to 0.0 to
cancel the good’sleep function.
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Cleaning and Maintenance
Running Auto clean
•
The indoor unit display shows :
To cancel the Auto clean operation
To deactivate the Auto clean function
Method 2 :
The Auto clean function
is activated.
The air conditioner is
automatically turned off.
When operation is off,
auto clean starts for 10 min.
Method 2 :
Method 1 : Press button
for 3 seconds or more.
Method 1 : Press the button for
3 seconds or more.
Press the button twice
within 20 seconds.
AR**RXPX*** AR**RXWX***
Select
[Clean]
Select
[Clean]
The indoor unit display shows
cleaning progress (from 1 to 99%).
•
1. 2.
3.
4.
NOTE
• When the air conditioner is off, the Auto clean function starts immediately; when the air conditioner is in
operation, the Auto clean function starts as soon as the air conditioner stops running.
• If you starts a function while in the Auto clean operation, the Auto clean function is reset, and then is
restarted when that function is stopped or completed.
Cleaning at a Glance
Cleaning and Maintenance
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Cleaning and Maintenance
Cleaning the filter
Vacuum cleaner
Soft brush 30 minutes
Mild detergent
CAUTION
• Do not scrub the air filter with a brush or other cleaning utensil. This may damage the filter.
• Do not expose the air filter to direct sunlight when drying it.
NOTE
• Clean the air filter every 2 weeks. Cleaning term may vary depending on the usage and environmental
conditions.
• If the air filter dries in a humid area, it may produce offensive odours. Clean it again and dry it in a well-
ventilated area.
• Do not use sulphuric acid, hydrochloric acid, or organic solvents (such as thinner, kerosene, and acetone) to
clean the surfaces. Do not put any stickers on it as this can damage the surface of the air conditioner.
• When you clean and inspect the heat exchanger on the outdoor unit, contact the local service centre for help.
Resetting the filter-cleaning reminder
Indoor unit display
Indoor unit display
AR**RXPX*** AR**RXWX***
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Cleaning and Maintenance
Problem Solution
The air conditioner does
not work at all.
• Check the power status, then operate the air conditioner again.
• Switch on the circuit breaker, plug in the power cord, then operate the air
conditioner again.
• Make sure that the isolator is turned on.
• Check whether the Timed off function is running. Operate the air
conditioner again by pressing the Power button.
I cannot change the
temperature.
• Check whether the Fan or Fast mode is running. In these modes, the air
conditioner controls the set temperature automatically, and you cannot
change the set temperature.
Cool or warm air does
not come out of the air
conditioner.
• Check whether the set temperature is higher in the Cool mode or lower
in the Heat mode than the current temperature. Press the Temperature
button on the remote control to change the set temperature.
• Check whether the air filter is blocked with dirt. If the air filter is blocked,
the cooling and heating performance may decrease. Remove dirt
regularly.
• Check whether the outdoor unit is covered or installed near obstacles.
Remove the coverings and obstacles.
• Check whether the air conditioner is running the defrost function.
When ice forms in winter or the outdoor temperature is too low, the air
conditioner runs the defrost function automatically. While this function is
running, the indoor fan stops and warm air does not come out.
• Check whether doors or windows are open. This may cause poor cooling
or heating performance. Close the doors and windows.
• Check whether the air conditioner is turned on immediately after the
cooling or heating operation stops. In this case, only the fan runs to
protect the outdoor unit compressor.
• Check whether the pipe length is too long. When the pipe length exceeds
the maximum pipe length, the cooling and heating performance may
decrease.
I cannot change the air
flow direction.
• Check whether the good'sleep function is running. While this function is
running, you cannot control the air flow direction. (But you can control
the air flow direction if this function is running in the Heat mode.)
I cannot change the fan
speed.
• When the Auto, Dry, or Fast mode is running or the good'sleep function
is running in the Cool mode, the air conditioner controls the fan speed
automatically and you cannot change the fan speed.
The remote control does
not work.
• Replace the batteries in the remote control with new ones.
• Make sure that nothing is blocking the remote control sensor.
• Check whether there are strong lighting apparatus near the air
conditioner. Strong light which comes from fluorescent bulbs or neon
signs may interrupt the electric waves.
If the air conditioner operates abnormally, refer to the
following chart to sav
e time and unnecessary
expenses.
Troubleshooting
21
English
Cleaning and Maintenance
Problem Solution
The Timed on/off function
does not work. • Check whether you pressed the SET button on the remote control after
setting the time.
The indicator blinks
continuously. • Press the Power button to turn off the air conditioner or disconnect the
power plug. If the indicator is still blinking, contact the service centre.
Odours permeate in the
room during operation.
• Check whether the air conditioner is running in a smoky area. Ventilate
the room or operate the air conditioner in the Fan mode for 3 to 4 hours.
(There are no components used in the air conditioner that emit a strong
odour.)
• Check whether the drains are clean. Clean them regularly.
An error is indicated. • If the indoor unit indicator blinks, contact the nearest service centre. Be
sure to pass the error code to the service centre.
Noise is generated. • When refrigerant flow changes, noise may be generated, depending on
the status of the air conditioner. This is a normal operation.
Smoke is generated from
the outdoor unit.
• If may not be a fire but it can be a steam generated from the outdoor
heat exchanger while the defrost function is running in the Heat mode
in winter.
Water drops from the pipe
connections of the outdoor
unit.
• Condensation may develop when the ambient temperature changes
excessively. This is a normal operation.
To perform its antimicrobial function this product has been treated with the biocide substance Silver zinc
zeolite.
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Cleaning and Maintenance
Information about Refrigerant
CAUTION
If the system contains 5 tCO2e or more of fluorinated greenhouse gases, it must be checked for leakage at
least once every 12 months, according to regulation No. 517/2014. This activity must be covered by qualified
personnel only. In the case of the situation above, the installer (or authorized person with responsibility for
final check) must provide a maintenance book, with all the information recorded, according to REGULATION
(EU) No. 517/2014 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 16 April 2014 on fluorinated
greenhouse gases.
This indoor unit can be connected to an R-32 or R-410A outdoor unit.
Refrigerant type GWP value
R-32 675
R-410A 2088
• GWP: Global Warming Potential
• Calculating tCO₂e: kg x GWP/1000
Important information: regulation regarding the refrigerant used.
This product contains fluorinated greenhouse gases. Do not vent gases into the atmosphere.
23
English
Cleaning and Maintenance
SmartThings App
1
Checking the power connections
Check if the power is connected to the product and
the access point.
2
Setting up and connecting to a
Wi-Fi access point using your
smartphone
1
To connect the product to a Wi-Fi network,
turn on Wi-Fi at "Settings > Wi-Fi", and then
select the access point to connect to
• Only alphanumeric characters are supported for
wireless access point names (SSIDs).
If an SSID has a special character, rename it
before connecting to it.
• This product supports only Wi-Fi 2.4 GHz.
SAMSUNG_2G
SAMSUNG_5G
Select
On
2
Turning off "SMART NETWORK SWITCH" at
"Settings > Wi-Fi" on your Smartphone
• If "SMART NETWORK SWITCH" or "Adaptive Wi-Fi"
is turned on, you cannot connect to the network.
Be sure to turn off these functions before
connecting to the network.
Off
Off
NOTE
• The setup may differ depending on your
smartphone model, OS version and manufacturer.
3
Checking the Internet connectivity
• After connecting to Wi-Fi, check that your
smartphone is connected to the Internet.
NOTE
• A firewall may prevent your smartphone from
connecting to the Internet. In this case, contact
your Internet service provider for troubleshooting.
3
Downloading the SmartThings
app and registering your Samsung
account
1
Downloading the SmartThings app
• Search for "SmartThings" on Play Store or App
Store, and download the SmartThings app to your
smartphone.
• If the SmartThings app is already installed on
your smartphone, update it to the latest version.
SmartThings (Samsung Connect)
Samsung Electronics Co., Ltd.
NOTE
• For the tablets that are not supported by the
SmartThings app and the smart phones that has
an OS version earlier than the recommended
versions, the SmartThings app may not be found.
‐Android OS 6.0 or later (with at least 2 GB
RAM) is recommended.
‐Supported screen resolutions: 1280 x 720
(HD), 1920 x 1080 (FHD), 2560 x 1440 (WQHD)
• The SmartThings app is not compatible with
some Apple devices including iPad and some
smartphones.
‐iPhone 6 or later with iOS 10.0 or later is
supported.
‐Supported screen resolutions: 1334x750,
1920x1080
The images shown may differ depending on your smartphone model, OS version and manufacturer.
You need to set up the Wi-Fi access point only when connecting the product to a Wi-Fi network. Once the
product is connected, you can use the SmartThings app via Wi-Fi, 3G, LTE or more wireless networks.
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Cleaning and Maintenance
• The SmartThings app may change without
prior notice to improve product usability and
performance.
2
Registering your Samsung account
• A Samsung account is required to use the
SmartThings app. To create your Samsung
account and log in to your account, follow the
instructions displayed on the SmartThings app.
You do not need to install an additional app.
NOTE
• If you already have a Samsung account, log
in to the account. When your smartphone is
a Samsung device and you have a Samsung
account, your smartphone is automatically
logged in to your account.
• If you log in from a smartphone produced for
other country, you need to log in with its country
code when you create your Samsung account,
and the SmartThings app may not be used on
some smartphones.
4
Connecting the SmartThings app
to your product
1
Selecting the product to connect to
1) Start the SmartThings app about one minute
after turning on the product to connect to.
2) After the SmartThings app is started, select
“ADD NOW” when a pop-up window saying that a
product to connect to is found appears.
A new device has been found.
Add this device to
SmartThings?
Never Later Add now 선택
Select
3) If the pop-up window does not appear, select "+",
and then "Add Devices".
My home
Living room >
Add devices
My Home
Living room >
Select
Select
4) You can add a product you want to connect to
by selecting it manually or by selecting "Auto
detect".
• Select manually: Samsung > Air conditioner >
Room air conditioner
• Auto detect: [room a/c] Samsung
Air conditioner
Samsung
Select
Auto detect
Select
2
Connecting the SmartThings app to your
product
• Follow the instructions displayed on the
SmartThings app to connect to your product.
• For information on how to use the SmartThings
app, select the How To menu on the app.
NOTE
• If any pop-window appears on the top of the
smartphone while connecting to your product, do
not select it.
• If a pop-up window saying that the device is
already registered appears during connecting
to your product, get permission using "REQUEST
PERMISSION" from a user already connected
to the product, or create a new account using
"REGISTER MY ACCOUNT" to independently
connect to the product.
25
English
Cleaning and Maintenance
• If a Samsung account-related country error
occurs during connecting to your product, log
out of your current Samsung account, log in to
your previous Samsung account, and then delete
all devices that have been connected previously.
Then, log in to your current Samsung account
again, and then configure the settings.
• If a failure message appears while adding a
device, see "Setting up and connecting to a Wi-Fi
access point using your smartphone" on page
23. The connection may fail temporarily due
to an installation location problem of the access
point or other problems.
• If a message appears on the SmartThings app,
follow its instructions.
NOTE
• For the security protocols for wireless/wired
access points, WPA-PSK and WPA2-PSK are
recommended. For the authentication methods,
AES is recommended. New Wi-Fi authentication
specifiations and Wi-Fi non-standard
authentication methods are not supported.
• The product supports the IEEE802.11 b/g/n
communication protocol. (Samsung recommends
IEEE802.11n.)
• If your Internet service provider permanently have
registered the MAC address (a unique identification
number) of your PC or modem, you may not be able
to connect your product to the Internet. Contact
your Internet service provider and ask how to
connect devices other than your PC (such as an air
conditioner and an air purifier) to the Internet.
WARNING
• RF exposure warning statement – for keeping
20cm distance when installing this module.
• Warning that this module should not be installed
and operating simultaneously with other radio
without additional evaluation or FCC filing.
• Instruction for host system labeling, the host
system should have proper label showing that it
"Contains FCC ID : A3LSWL-B70F"
• Your device uses non-harmonised frequency
and is intended for use in all European countries.
The WLAN can be operated in the EU without
restriction indoors, but cannot be operated
outdoors in France.
Specifications
Wi-Fi
Frequency Range Transmitter Power(Max)
2412 - 2472 MHz 20 dBm
Open Source Announcement
The software included in this product contains open
source software. You may obtain the complete
corresponding source code for a period of three
years after the last shipment of this product by
sending an email to mailto:oss.request@samsung.
com.
It is also possible to obtain the complete
corresponding source code in a physical medium
such as a CD-ROM; a minimal charge will be
required.
The following URL http://opensource.samsung.com/
opensource/SMART_AT_051/seq/0 leads to the
download page of the source code made available
and open source license information as related to
this product. This offer is valid to anyone in receipt of
this information.
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Cleaning and Maintenance
Controlling the air conditioner with SmartThings app
You can skillfully control the air conditioner.
Category Function Description
Monitoring Set temperature Displays the set temperature.
Current temperature Displays the current temperature.
Control
Power Turns on or off the air conditioner.
Mode Selects the desired operation.
Temperature Adjusts the indoor set temperature.
Fan Speed Sets the fan speed of operation mode.
Wind direction Sets the fan directions of operation mode.
Wind Free Turns on or off the Wind Free function.
Purity Turns on or off the Purity function.
Schedule
Sets On or Off timer for each function.
• The maximum number of schedule for On/Off timer function is 10.
• Set time for On timer and Off timer should be different.
• Once the On/Off timer is set, the setting remains even if you
unplug the air conditioner and plug in it again.
Options
Selects an option function of operation mode.
• The available options might be different depending on the air
conditioner model.
• The fan speed and fan direction are set automatically according to
the selected options.
• For detailed information on the options of the product, refer to the
user manual.
Settings
Sets additional functions.
• Press the Settings button on the control screen to check or set
detailed information of air conditioner.
• The functions of Clean, Filter, Beep, My Wind, and Energy Monitor
can be set.
‐When the Beep function is off, the beep sound from the device
will be mute.
About Device
Selects a service function.
• On About Device screen, you can use Version Info, Help Desk,
Tutorial, and Self Check menus.
27
English
Cleaning and Maintenance
Reference
English
Hereby, Samsung Electronics, declares that the radio equipment type appliance is in compliance
with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the
following internet address: The official Declaration of conformity may be found at http://www.
samsung.com, go to Support > Search Product Support and enter the model name.
Czech
Společnost Samsung Electronics tímto prohlašuje, že uvedené rádiové zařízení vyhovuje
požadavkům směrnice 2014/53/EU. Úplné znění EU Prohlášení o shodě je k dispozici na
následující internetové adrese: Oficiální prohlášení o shodě naleznete na webu http://www.
samsung.com, kde klepněte na odkaz Podpora a do pole Hledat Podporu zadejte název modelu.
Danish
Samsung Electronics erklærer hermed, at denne type radioudstyrsapparat opfylder kravene
og bestemmelserne i direktiv 2014/53/EU. Hele teksten i EU-overensstemmelseserklæringen
findes på denne webadresse:
Den officielle overensstemmelseserklæring kan findes på http://www.samsung.com. Gå til
support > Søg efter produktsupport, og angiv modelnavnet.
German
Samsung Electronics erklärt hiermit, dass diese Vorrichtung vom Gerätetyp Funkgerät der
Richtlinie 2014/53/EU entspricht. Der gesamte Text der EU-Konformitätserklärung ist unter der
folgenden Internetadresse verfügbar: Die offizielle Konformitätserklärung ist unter http://www.
samsung.com zu finden. Gehen Sie zu Support > Produktsupport durchsuchen und geben Sie
den Modellnamen ein.
Estonian
Käesolevaga kinnitab Samsung Electronics, et raadioseadme tüüpi seade vastab direktiivile
2014/53/EL. EL-i vastavusdeklaratsiooni terve tekst on saadaval internetis järgmisel aadressil.
Ametliku vastavusdeklaratsiooni leiate aadressilt http://www.samsung.com, avage menüü Tugi >
Otsi toote tuge ja sisestage seejärel mudeli nimi.
Spanish
Por la presente, Samsung Electronics declara que este aparato de equipamiento de radio cumple
con la Directiva2014/53/UE. El texto completo de la declaración de conformidad con la UE está
disponible en la siguiente dirección de Internet: La Declaración de conformidad oficial se puede
encontrar en http://www.samsung.com, vaya a soporte > Búsqueda de soporte de productos e
introduzca el nombre del modelo.
Greek
Με την παρούσα, η Samsung Electronics, δηλώνει ότι η συσκευή ραδιοεξοπλισμού
συμμορφώνεται με την Οδηγία 2014/53/ΕΕ. Το πλήρες κείμενο της δήλωσης συμμόρφωσης
με την ευρωπαϊκή οδηγία είναι διαθέσιμο στη διεύθυνση: Μπορείτε να βρείτε την επίσημη
δήλωση συμμόρφωσης στην τοποθεσία http://www.samsung.com. Επιλέξτε Υποστήριξη >
Αναζήτηση υποστήριξης προϊόντος και εισαγάγετε το όνομα μοντέλου.
French
Par la présente, Samsung Electronics déclare que cet appareil de type équipement radio est en
conformité avec la Directive 2014/53/UE. Le texte intégral de la déclaration de conformité de
l'UE est disponible à l'adresse Internet suivante:
La Déclaration officielle de conformité se trouve sur http://www.samsung.com, rendez-vous sur
la page d'assistance > Rechercher dans l'Assistance et saisissez un nom de modèle.
Italian
Samsung Electronics dichiara che l'apparecchiatura radio aderisce alla direttiva 2014/53/EU. Il
testo integrale della dichiarazione di conformità EU è disponibile al seguente indirizzo:
La dichiarazione ufficiale di conformità è disponibile su http://www.samsung.com, selezionare
supporto> Cerca Supporto Prodotto e inserire il nome del modello.
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Cleaning and Maintenance
Latvian
Samsung Electronics ar šo paziņo, ka šī radioiekārtas tipa ierīce atbilst Direktīvas 2014/53/ES
prasībām. Pilns ES atbilstības deklarācijas teksts ir pieejams šajā interneta adresē:
Oficiālo atbilstības deklarāciju var atrast vietnē http://www.samsung.com, atverot Atbalsts>
Meklēt produkta atbalstu un ievadot modeļa nosaukumu.
Lithuanian
Šiuo dokumentu Samsung Electronics patvirtina, kad radijo įrangos tipo prietaisas atitinka
direktyvos 2014/53/ES reikalavimus. Visą ES atitikties deklaracijos tekstą rasite apsilankę
internetinėje svetainėje adresu:
Oficiali atitikties deklaracija pateikiama svetainėje http://www.samsung.com, eikite į skirtuką
Palaikymas > Ieškoti gaminio palaikymo ir įveskite modelio numerį.
Dutch
Samsung Electronics verklaart hierbij dat het type radiotoestel voldoet aan Richtlijn 2014/53/
EU. De volledige tekst van de EG-Conformiteitsverklaring vindt u op deze website:
De officiële Conformiteitsverklaring vindt u op http://www.samsung.com, ga naar
Ondersteuning > Productondersteuning zoeken en voer de modelnaam in.
Hungarian
A Samsung Electronics ezennel kijelenti, hogy a rádiós berendezés típusú készülék megfelel
a 2014/53/EK irányelv előírásainak. Az EU megfelelőségi nyilatkozat teljes szövege az alábbi
weboldalon olvasható: A hivatalos Megfelelőségi nyilatkozat a http://www.samsung.com
honlapon olvasható, lépjen a Támogatás > Terméktámogatás keresése menüpontra, és adja meg
a modell nevét.
Polish
Firma Samsung Electronics niniejszym oświadcza, że sprzęt radiowy jest zgodny z wymogami
Dyrektywy 2014/53/UE. Pełny tekst europejskiej deklaracji zgodności jest dostępny na stronie
internetowej:
Treść oficjalnej deklaracji zgodności jest dostępna pod adresem http://www.samsung.com w
menu Wsparcie > Szukaj, gdzie należy podać nazwę modelu.
Portuguese
Pelo presente, a Samsung Electronics declara que o aparelho tipo equipamento de rádio está
em conformidade com a Diretiva 2014/53/UE. O texto integral da declaração de conformidade
europeia está disponível no seguinte endereço da internet:
A Declaração de conformidade oficial pode ser encontrada em http://www.samsung.com, vá a
Suporte > Pesquisar Suporte do produto e insira o nome do modelo.
Slovenian
S tem družba Samsung Electronics izjavlja, da je radijska oprema skladna z Direktivo 2014/53/
EU. Celotno besedilo izjave ES o skladnosti je na voljo na spodnjem internetnem naslovu:
Uradno izjavo o skladnosti lahko najdete na naslovu http://www.samsung.com. Pojdite na
podporo > Iskanje podpore za izdelek, nato vnesite ime izdelka.
Slovak
Spoločnosť Samsung Electronics týmto vyhlasuje, že zariadenie rádiového typu je v súlade so smernicou
2014/53/EÚ. Celé znenie Vyhlásenia o zhode EÚ je k dispozícii na nasledujúcej internetovej adrese:
Oficiálne Vyhlásenie o zhode sa nachádza na lokalite http://www.samsung.com, prejdite na položky
Podpora > Vyhľadávanie podpory produktov a zadajte názov modelu.
Finnish
Samsung Electronics vakuuttaa, että radiolaite on direktiivin 2014/53/EU vaatimusten mukainen. EU-
vaatimustenmukaisuusvakuutuksen täydellinen teksti on saatavilla seuraavassa Internet-osoitteessa:
Virallinen vaatimustenmukaisuusvakuutus on osoitteessa http://www.samsung.com. Valitse Tuki > Etsi
tuotetukea ja kirjoita mallinimi.
29
English
Cleaning and Maintenance
Swedish
Härmed deklarerar Samsung Electronics att denna anordning av radioutrustningstyp uppfyller
direktivet 2014/53/EU. Den fullständiga texten i EU-deklarationen om överensstämmelse finns
tillgänglig på följande internetadress:
Den officiella deklarationen om överensstämmelse finns på http://www.samsung.com. Gå till
stöd > Sök produktsupport och ange modellnamnet.
Bulgarian
С настоящия документ Samsung Electronics декларира, че уредът от тип радиооборудване е в
съответствие с Директива 2014/53/ЕС. Целият текст на ЕС Декларацията за съответствие е наличен
на следния интернет адрес:
Официалната Декларация за съответствие можете да намерите на http://www.samsung.com,
отидете на отидете на поддръжка > Търсене на поддръжка за продукт и въведете името на модела.
Romanian
Prin prezenta, Samsung Electronics declară faptul că aparatul de tip echipament radio respectă
Directiva 2014/53/UE. Textul complet al declarației de conformitate UE este disponibil la una dintre
următoarele adrese de internet: Declarația de conformitate oficială poate fi găsită la http://www.
samsung.com, accesați asistența > Căutați asistența produsului și introduceți numele modelului.
Norwegian
Samsung Electronics erklærer herved at dette radioutstyret er i samsvar med direktiv2014/53/
EU. Den fullstendige teksten til EU-samsvarserklæringen er tilgjengelig på følgende nettadresse:
Den offisielle samsvarserklæringen finnes på http://www.samsung.com. Gå til Support > Søk
gjennom produktsupport og angi modellnavn.
Turkish
İşbu belge ile, Samsung Electronics bu radyo ekipmanı türü cihazın 2014/53/EU Direktifine
uygun olduğunu beyan etmektedir. AB uygunluk beyanının tam metnine aşağıdaki internet
adresinden ulaşabilirsiniz: Resmî Uygunluk beyanını http://www.samsung.com adresinde
bulabilirsiniz. Destek > Ürün Desteği Ara'ya gidin ve model adını girin.
Russian
Настоящим компания Samsung Electronics заявляет, что устройство типа
радиооборудование соответствует Директиве 2014/53/ЕС. Полный текст декларации о
соответствии ЕС доступен по следующему веб-адресу:
Официальная Декларация о соответствии доступна по адресу http://www.samsung.com,
пройдите в раздел Поддержка > Поиск продукта и введите имя модели.
Ukrainian
Цим компанія Samsung Electronics заявляє, що прилад, який належить до радіообладнання,
відповідає вимогам Директиви 2014/53/EU. Повний текст декларації про відповідність нормам
країн ЄС доступний за такою адресою в інтернеті:
Офіційний текст Декларації про відповідність можна знайти на сайті http://www.samsung.com;
перейдіть до розділу підтримки, потім— до поля пошуку підтримки для певного виробу та введіть
назву моделі.
Serbian
Ovim putem kompanija Samsung Electronics izjavljuje da je ovaj uređaj u tipu radio opreme u skladu sa direktivom
2014/53/EU. Kompletan sadržaj EU deklaracije o usaglašenosti dostupan je na sledećoj internet adresi:
Zvaničnu deklaraciju o usaglašenosti možete naći na adresi http://www.samsung.com, idite na Podrška > Pretraga
podrške za proizvode i unesite naziv modela.
Croatian
Tvrtka Samsung Electronics ovim izjavljuje da je uređaj tipa radijske opreme usklađen s Direktivom
2014/53/EU. Potpuni tekst EU deklaracije o sukladnosti dostupan je na sljedećim web-adresama:
Službenu Izjavu o sukladnosti možete pronaći na adresi http://www.samsung.com, ako odaberete
Podrška > Traži podršku za proizvod i unesete naziv modela.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic
accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the
end of their working life. To prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate these items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
Correct disposal of batteries in this product
This marking on the battery, manual or packaging indicates that the batteries in this product should not
be disposed of with other household waste at the end of their working life. Where marked, the chemical
symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels
in EC Directive 2006/66.
For information on Samsung’s environmental commitments and product-specific regulatory obligations, e.g.
REACH, WEEE, Batteries, visit : samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/
data_corner.html
This appliance is filled with R-32.