Table of Contents
- Safety information
- Important safety symbols and precautions:
- Severe warning signs for transportation and site
- Critical installation warnings
- Installation cautions
- Critical usage warnings
- Usage cautions
- Cleaning cautions
- Critical disposal warnings
- Additional tips for proper usage
- Saving Energy Tips
- This appliance is intended to be used in household and similar applications such as
- Instructions about the WEEE
- Installation
- Operations
- Maintenance
- Troubleshooting
Samsung BRB260089WW User Manual
Displayed below is the user manual for BRB260089WW by Samsung which is a product in the Fridge-Freezers category. This manual has pages.
Related Manuals
Refrigerator
User manual
BRB2601*/BRB2600*
SEUK Built-in Appliance
Untitled-6 1 2017-11-14 4:48:31
English2
Contents
Contents
Safety information 3
Important safety symbols and precautions: 5
Severe warning signs for transportation and site 6
Critical installation warnings 6
Installation cautions 10
Critical usage warnings 11
Usage cautions 16
Cleaning cautions 18
Critical disposal warnings 20
Additional tips for proper usage 21
Saving Energy Tips 22
This appliance is intended to be used in household and similar applications such as 23
Instructions about the WEEE 24
Installation 25
Refrigerator at a glance 25
Step-by-step installation 27
Operations 39
Feature panel 39
Samsung Smart Home (applicable models only) 44
Storage information 46
Maintenance 48
Handle and care 48
Cleaning 50
Replacement 50
Troubleshooting 51
General 51
Do you hear abnormal sounds from the refrigerator? 53
Samsung Smart Home (applicable models only) 55
Untitled-6 2 2017-11-14 4:48:31
English 3
Safety information
• Before using your new Samsung Refrigerator, please read
this manual thoroughly to ensure that you know how to
operate the features and functions that your new appliance
offers safely and efciently.
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory, or
mental capabilities, or those who lack experience and
knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person
responsible for their safety.
• This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge
if they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved.
Children shall not play with the appliance. Cleaning and
user maintenance shall not be made by children without
supervision.
• Warnings and Important Safety Instructions in this manual
do not cover all possible conditions and situations that
may occur.
It is your responsibility to use common sense, caution,
and care when installing, maintaining, and operating your
appliance.
Safety information
Untitled-6 3 2017-11-14 4:48:31
Safety information
English4
Safety information
• Because these following operating instructions cover
various models, the characteristics of your refrigerator
may differ slightly from those described in this manual and
not all warning signs may be applicable. If you have any
questions or concerns, contact your nearest service center
or nd help and information online at www.samsung.com.
• In order to avoid the creation of a ammable gas-air
mixture if a leak in the refrigerating circuit occurs, the size
of the room in which the appliance may be sited depends
on the amount of refrigerant used.
• Never start up an appliance showing any signs of damage.
If in doubt, consult your dealer. The room must be 1 m³
in size for every 8 g of R-600a refrigerant inside the
appliance. The amount of refrigerant in your particular
appliance is shown on the identication plate inside the
appliance.
• Refrigerant squirting out of the pipes could ignite or cause
an eye injury. When refrigerant leaks from the pipe, avoid
any naked ames and move anything ammable away
from the product and ventilate the room immediately.
- Failing to do so may result in re or explosion.
• It is hazardous for anyone other than an Authorized
Service Person to service this appliance.
• Do not store explosive substances such as aerosol cans
with a ammable propellant in this appliance.
Warning; Risk of re / ammable materials
Untitled-6 4 2017-11-14 4:48:31
English 5
Safety information
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This
manual uses the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal
injury, property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal
injury and/or property damage.
NOTE
Useful information that helps users understand or benet
from the refrigerator.
These warning signs are here to prevent injury to you and
others.
Please follow them carefully.
After reading this section, keep it in a safe place for future
reference.
Untitled-6 5 2017-11-14 4:48:32
Safety information
English6
Safety information
Severe warning signs for transportation and site
WARNING
• When transporting and installing the appliance, care should
be taken to ensure that no parts of the refrigerating circuit
are damaged.
- Refrigerant leaking from the pipe work could ignite
or cause an eye injury. If a leak is detected, avoid any
naked ames or potential sources of ignition and air
the room in which the appliance is standing for several
minutes.
- This appliance contains a small amount of isobutane
refrigerant (R-600a), a natural gas with high
environmental compatibility that is, however, also
combustible. When transporting and installing the
appliance, care should be taken to ensure that no parts
of the refrigerating circuit are damaged.
Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place
where it may come in contact with water.
- Deteriorated insulation on electrical parts may cause an
electric shock or re.
• Do not place this refrigerator in direct sunlight or expose it
to the heat from stoves, room heaters, or other appliances.
Untitled-6 6 2017-11-14 4:48:32
English 7
Safety information
• Do not plug several appliances into the same multiple
power strip. The refrigerator should always be plugged
into its own individual electrical outlet which has a voltage
rating that matches the voltage listed on the refrigerator’s
rating plate.
- This provides the best performance and also prevents
overloading of house wiring circuits, which could cause
a re hazard from overheated wires.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of re.
• Do not use a power cord that has cracks or abrasion
damage along its length or at either end.
• Do not bend the power cord excessively or place heavy
objects on it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a
heavy object on the power cord, insert the power cord
between objects, or push the power cord into the space
behind the appliance.
• When moving the refrigerator, be careful not to roll over or
damage the power cord.
- This may result in an electric shock or re.
• Never unplug your refrigerator by pulling on the power
cord. Always grip the plug rmly and pull straight out from
the outlet.
- Damage to the cord may cause a short-circuit, re, and/
or electric shock.
• Do not store explosive substances such as aerosol cans
with a ammable propellant in this appliance.
Untitled-6 7 2017-11-14 4:48:32
Safety information
English8
Safety information
• Do not install this appliance near a heater or inammable
material.
• Do not install this appliance in a location where gas may
leak.
- This may result in an electric shock or re.
• This refrigerator must be properly located and installed in
accordance with the instructions in this manual before you
use it.
• Connect the power plug in the proper position with the
cord hanging down.
- If you connect the power plug upside down, the wire
can get cut off and cause a re or electric shock.
• Make sure that the power plug is not crushed or damaged
by the back of the refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts
the packing materials on his or her head.
• The appliance must be positioned so that the plug is
accessible after installation.
- Failing to do so may result in an electric shock or re
due to electric leakage.
• Do not install this appliance in a humid, oily or dusty
location, in a location exposed to direct sunlight and water
(rain drops).
- Deteriorated insulation of electrical parts may cause an
electric shock or re.
• If any dust or water is in the refrigerator, pull out power
plug and contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
Untitled-6 8 2017-11-14 4:48:32
English 9
Safety information
• Do not stand on top of the appliance or place objects (such
as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with
the product, or injury.
• You need to remove all the protective plastic lm before
you initially plug the product in.
• Children should be supervised to ensure that they do not
play with the snap rings used for door adjustment or the
water tube clips.
- There is risk of death by suffocation if a child swallows
a snap ring or water tube clip. Keep the snap rings and
water tube clips out of children’s reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the
refrigerator before attempting to investigate or repair
any part of the appliance. Power leakages can cause
severe electric shock.
• Never use gas pipes, telephone lines, or other potential
lightning attractors as an electrical ground.
- You must ground the refrigerator to prevent any power
leakages or electric shocks caused by current leakage
from the refrigerator.
- This may result in an electric shock, re, explosion, or
problems with the product.
• Plug the power plug into the wall socket rmly. Do not use
a damaged power plug, damaged power cord, or loose wall
socket.
- This may result in an electric shock or re.
Untitled-6 9 2017-11-14 4:48:32
Safety information
English10
Safety information
• If the power cord is damaged, have it replaced
immediately by the manufacturer or one of its service
agents.
• The fuse on the refrigerator must be changed by a
qualied technician or service company.
- Failing to do so may result in an electric shock or
personal injury.
• This appliance is a built-in model that requires guided
ventilation. To prevent a risk of explosion, make sure to
secure room for ventilation.
• When positioning the appliance, ensure the supply cord is
not trapped or damaged.
• Do not locate multiple portable socket-outlets or portable
power supplies at the rear of the appliance.
Installation cautions
CAUTION
• Allow sufcient space around the refrigerator and install it
on a at surface.
- Keep the ventilation space in the appliance enclosure or
mounting structure clear of obstructions.
• Allow the appliance to stand for 2 hours before loading
foods after installation and turning on.
• We strongly recommend you have a qualied technician or
service company install the refrigerator.
- Failing to do so may result in an electric shock, re,
explosion, problems with the product, or injury.
Untitled-6 10 2017-11-14 4:48:32
English 11
Safety information
• Overload on any one door may fell the refrigerator,
causing physical injury.
• To prevent a risk of explosion, make sure to secure at least
3 mm of room around the ventilation structure for this
appliance.
• The socket must be easily accessible so that the appliance
can be quickly disconnected from the power supply in an
emergency. The socket must be positioned outside of the
rear area of the appliance so that the socket can be seen
from the front.
Critical usage warnings
WARNING
• Do not insert the power plug into a wall socket with wet
hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall
and cause personal injury and/or material damage.
• Do not insert hands, feet or metal objects (such as
chopsticks, etc.) into the bottom or the back of the
refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products
stored in the freezer with wet hands.
- This may cause frostbite.
Untitled-6 11 2017-11-14 4:48:32
Safety information
English12
Safety information
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
• Do not keep volatile or ammable objects or substances
(benzene, thinner, propane gas, alcohol, ether, LP gas, and
other such products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
• Children should be supervised to ensure that they do not
play with the appliance.
- Keep ngers out of “pinch point” areas. Clearances
between the doors and cabinet are necessarily small. Be
careful when you open the doors if children are in the
area.
• Do not let children hang on the door or door bins. A
serious injury may occur.
• Do not let children go inside the refrigerator. They could
become trapped.
• Do not insert your hands into the bottom area under the
appliance.
- Any sharp edges may cause personal injury.
• Do not store pharmaceutical products, scientic materials,
or temperature sensitive products in the refrigerator.
- Products that require strict temperature controls must
not be stored in the refrigerator.
• Do not place or use electrical appliance inside
the refrigerator/freezer, unless they are of a type
recommended by the manufacturer.
• If you smell pharmaceutical or smoke, pull out power plug
immediately and contact your Samsung Electronics service
center.
Untitled-6 12 2017-11-14 4:48:32
English 13
Safety information
• If any dust or water is in Refrigerator, pull out power plug
and contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the
refrigerator is unattended and do not let children enter
inside the refrigerator.
• Do not allow babies or children go inside the drawer.
- It can cause death from suffocation by entrapment or
personal injury.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and
cause personal injury or material damage.
• Do not spray volatile material such as insecticide onto the
surface of the appliance.
- As well as being harmful to humans, it may also result
in an electric shock, re, or problems with the product.
• Do not use or place any substances sensitive to
temperature such as ammable sprays, ammable objects,
dry ice, medicine, or chemicals near or inside of the
refrigerator.
• Do not use a hair dryer to dry the inside of the
refrigerator. Do not place a lighted candle in the
refrigerator for removing bad odours.
- This may result in an electric shock or re.
Untitled-6 13 2017-11-14 4:48:32
Safety information
English14
Safety information
• Do not stand on top of the appliance or place objects (such
as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance. This may
result in an electric shock, re, problems with the product,
or injury. Do not put a container lled with water on the
appliance.
- If spilled, there is a risk of re or electric shock.
• Do not use mechanical devices or any other means
to accelerate the defrosting process, other than those
recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Never stare directly at the UV LED lamp for long periods of
time.
- This may result in eye strain due to the ultraviolet rays.
• Do not put fridge shelf in upside down. Shelf stopper could
not work.
- It may cause a personal injury because of glass shelf
drop.
• Keep ngers out of “pinch point” areas. Clearances
between the doors and cabinet are necessarily small. Be
careful when you open the doors if children are in the area.
• If a gas leak is detected, avoid any naked ames or
potential sources of ignition, and air the room in which the
appliance is standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in explosion or re.
• Use only the LED Lamps provided by the manufacturer or
its service agents.
Untitled-6 14 2017-11-14 4:48:32
English 15
Safety information
• Bottles should be stored tightly together so that they do
not fall out.
• This product is intended only for the storage of food in a
domestic environment.
• Do not attempt to repair, disassemble, or modify the
refrigerator yourself.
- Unauthorized modications can cause safety problems.
To reverse an unauthorized modication, we will charge
the full cost of parts and labor.
• Do not use any fuse (such as cooper, steel wire, etc.) other
than a standard fuse.
• If your refrigerator needs to be repaired or reinstalled,
contact your nearest service center.
- Failing to do so may result in an electric shock, re,
problems with the product, or injury.
• If the interior or exterior LED lamp has gone out, contact
your nearest service center.
• If the refrigerator emits a burning smell or smoke, unplug
the refrigerator immediately and contact your Samsung
Electronics service center.
- Failing to do so may result in an electric or re hazards.
• Pull the power plug out of the socket before changing the
interior lamps of the refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difculty changing a non-LED light,
contact a Samsung service center.
• If the product is equipped with LED lamps, do not
disassemble the Lamp Covers and LED lamps yourself.
- Contact a Samsung service center.
• Plug the power plug into the wall socket rmly.
Untitled-6 15 2017-11-14 4:48:32
Safety information
English16
Safety information
• Do not use a damaged power plug, damaged power cord or
loose wall socket.
- This may result in an electric shock or re.
Usage cautions
CAUTION
• Do not re-freeze frozen foods that have thawed
completely. Do not place carbonated or zzy drinks in
the freezer compartment. Do not put bottles or glass
containers in the freezer.
- When the contents freeze, the glass may break and
cause personal injury.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of
the refrigerator as this can obstruct free air circulation
in the refrigerator compartment.
- Wrap food up properly or place it in airtight containers
before putting it into the refrigerator.
- Do not place glass bottles or carbonated beverages
into the freezer. They can freeze and break. Broken
beverage containers can cause injury.
- Please observe maximum storage times and expiration
dates of frozen goods.
• Do not place glass or bottles or carbonated beverages into
the freezer.
- The container may freeze and break, and this may
result in injury.
Untitled-6 16 2017-11-14 4:48:32
English 17
Safety information
• Do not place carbonated or zzy drinks in the freezer
compartment. Do not put bottles or glass containers in the
freezer.
- When the contents freeze, the glass may break and
cause personal injury and property damage.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd
party on this nished appliance are not covered
under Samsung warranty service, nor is Samsung
responsible for safety issues that result from 3rd party
modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic
bag, the refrigerator can be over cooled.
• Wipe excess moisture from the inside and leave the doors
open.
- Otherwise, odor and mold may develop.
• If the refrigerator is disconnected from the power supply,
you should wait for at least ve minutes before plugging it
back in.
• When the refrigerator got wet by water, pull out the power
plug and contact your Samsung Electronics service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or
property damage.
• Be careful that your ngers are not caught in.
• If the refrigerator is ooded, make sure to contact your
nearest service center.
- There is a risk of electric shock or re.
Untitled-6 17 2017-11-14 4:48:32
Safety information
English18
Safety information
• Use caution not to catch your ngers in the cabinet door
when opening or closing it.
• Do not keep vegetable oil in your refrigerator’s door bins.
The oil can solidify, making it foul-tasting and difcult to
use. In addition, the open container can leak and the leaked
oil can cause the door bin to crack. After opening an oil
container, it is best to keep the container in a cool and
shaded place such as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed
oil, etc.
Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside the
refrigerator.
- There is a risk of re or electric shock.
• Do not use a hair dryer to dry the inside of the
refrigerator.
• Do not place a lighted candle in the refrigerator to remove
bad odors.
- This may result in an electric shock or re.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
• If any foreign substance such as water has entered the
appliance, unplug the power plug and contact your nearest
service center.
- Failing to do so may result in an electric shock or re.
Untitled-6 18 2017-11-14 4:48:32
English 19
Safety information
• Use a clean, dry cloth to remove any foreign matter or dust
from the power plug blades. Do not use a wet or damp
cloth when cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Do not clean the appliance by spraying water directly onto
it.
• Do not use benzene, thinner, or Clorox, Chloride for
cleaning.
- They may damage the surface of the appliance and may
cause a re.
• Before cleaning or performing maintenance, unplug the
appliance from the wall socket.
- Failing to do so may result in an electric shock or re.
• Use a clean sponge or soft cloth and a mild detergent in
warm water to clean the refrigerator.
• Do not use abrasive or harsh cleansers such as window
sprays, scouring cleansers, ammable uids, muriatic
acid, cleaning waxes, concentrated detergents, bleaches,
or cleansers containing petroleum products on exterior
surfaces (doors and cabinet), plastic parts, door and interior
liners, and gaskets.
- These can scratch or damage the material.
• Do not clean glass shelves or covers with warm water
when they are cold. Glass shelves and covers may break if
exposed to sudden temperature changes or impacts such
as bumping or dropping.
Untitled-6 19 2017-11-14 4:48:32
Safety information
English20
Safety information
Critical disposal warnings
WARNING
• Please dispose of the packaging material from this product
in an environmentally friendly manner.
• Ensure that none of the pipes on the back of the
refrigerator are damaged prior to disposal.
• R-600a or R-134a is used as a refrigerant. Check the
compressor label on the rear of the appliance or the rating
label inside the fridge to see which refrigerant is used for
your refrigerator. If this refrigerator contains ammable
gas (Refrigerant R-600a), contact your local authority in
regard to safe disposal of this product.
• When disposing of this refrigerator, remove the door/
door seals and door latch so that small children or
animals cannot become trapped inside. Children should
be supervised to ensure that they do not play with the
appliance. If trapped inside, a child may get hurt or
suffocate to death.
- If trapped inside, the child may become injury and
suffocate to death.
• Cyclopentane is used in the insulation. The gases in the
insulation material require a special disposal procedure.
Please contact your local authorities in regard to the
environmentally safe disposal of this product.
• Keep all packaging materials well out of the reach of
children, as packaging materials can be dangerous to
children.
- If a child places a bag over his or her head, the child
could suffocate.
Untitled-6 20 2017-11-14 4:48:32
English 21
Safety information
Additional tips for proper usage
• In the event of a power failure, call the local ofce of your
electric company and ask how long the failure is going to
last.
- Most power failures that are corrected in an hour or two
will not affect your refrigerator temperatures. However,
you should minimize the number of door openings
while the power is off.
- Should the power failure last more than 24 hours,
remove and discard all frozen food.
• The refrigerator might not operate consistently (frozen
contents can thaw or temperatures can become too
warm in the frozen food compartment) if sited for an
extended period of time in a location where ambient air
temperatures are constantly below the temperatures for
which the appliance is designed.
• In case of particular foods, keeping it under refrigeration
can have a bad effect on preservation due to its properties.
• Your appliance is frost free, which means there is no need
to manually defrost your appliance. This will be carried out
automatically.
• Temperature rise during defrosting complies with ISO
requirements. If you want to prevent an undue rise in the
temperature of frozen food while the appliance defrosts,
wrap the frozen food in several layers of newspaper.
• Do not re-freeze frozen foods that have thawed
completely.
Untitled-6 21 2017-11-14 4:48:32
Safety information
English22
Safety information
Saving Energy Tips
• Install the appliance in a cool, dry room with adequate
ventilation. Ensure that it is not exposed to direct sunlight
and never put it near a direct source of heat (a radiator, for
example).
• Not to block any vents and grilles is recommended for
energy efciency.
• Allow warm food to cool down before placing it in the
appliance.
• Put frozen food in the refrigerator to thaw. You can then
use the low temperatures of the frozen products to cool
food in the refrigerator.
• Do not keep the door of the refrigerator open for too long
when putting food in or taking food out. The shorter the
time the door is open, the less frost build-up you’ll have in
the freezer.
• It is recommended to install the refrigerator with clearance
to the back and sides. This will help reduce power
consumption and keep your energy bills lower.
• For the most efcient use of energy, please keep the all
inner ttings such as baskets, drawers, shelves on the
position supplied by manufacturer.
• Select 580 mm cavity depth. A smaller cavity depth will
result in a higher energy consumption.
Untitled-6 22 2017-11-14 4:48:32
English 23
Safety information
This appliance is intended to be used in household
and similar applications such as
• staff kitchen areas in shops, ofces and other working
environments;
• farm houses and by clients in hotels, motels and other
residential type environments;
• bed and breakfast type environments;
• catering and similar non-retail applications.
Untitled-6 23 2017-11-14 4:48:32
Safety information
English24
Safety information
Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they purchased
this product, or their local government ofce, for details of where and
how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
For information on Samsung’s environmental commitments
and product specic regulatory obligations e.g. REACH
visit: samsung.com/uk/aboutsamsung/samsungelectronics/
corporatecitizenship/data_corner.html
(For products sold in European countries only)
Untitled-6 24 2017-11-14 4:48:32
English 25
Installation
Follow these instructions carefully to ensure a proper installation of this refrigerator and to
prevent accidents before using it.
WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualied technician.
• Dispose of the product packaging material in compliance with the local regulations.
• To prevent electric shock, unplug the power cord before servicing or replacements.
Refrigerator at a glance
The actual image and provided component parts of the refrigerator may differ, depending
on the model and the country.
01
08
09
10
11
02
03
04
07
12
06
05
01 Control panel
02 Fridge shelf
03 Wine rack *
04 Moving tray *
05 Fridge drawer
06 Slide shelf
07 Freezer middle drawer
08 Dairy guard
09 Variety guard
10 Egg tray *
11 Fridge guard
12 Freezer bottom drawer
* applicable models only
Installation
Untitled-6 25 2017-11-14 4:48:33
Installation
English26
Installation
NOTE
• BRB2****8**, BRB2****9** : To quickly freeze large quantities of food, use the bottom
drawer of the freezer.
• BRB2****0**, BRB2****1**, BRB2****4**, BRB2****5**, BRB2****6**, BRB2****7** : To quickly
freeze large quantities of food, use the freezer after removing the bottom drawer of the
freezer.
• For best energy efciency, make sure all of shelves, drawers, and baskets are placed in
their original position.
• BRB2****0**, BRB2****1**, BRB2****4**, BRB2****5**, BRB2****6**, BRB2****7** : To get more
space, you can remove the slide shelf (6) and two freezer drawers (7,12) under it but
keep the freezer shelf on the bottom drawer of the freezer. They do not affect thermal
and mechanical characteristics. The declared storage volume of the frozen food storage
compartment is calculated with the shelf and the freezer drawers removed.
• BRB2****8**, BRB2****9** : To get more space, you can remove the slide shelf (6) and
the middle freezer drawer (7) but keep the freezer shelf on the bottom drawer of the
freezer. They do not affect thermal and mechanical characteristics. The declared storage
volume of the frozen food storage compartment is calculated with the shelf and the
freezer drawer removed.
Untitled-6 26 2017-11-14 4:48:33
English 27
Installation
Step-by-step installation
STEP 1 Select a site
Site requirements:
• Solid, level surface without carpeting or ooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for opening and closing the door
• Away from a heat source
• Room for maintenance and servicing
• Temperature range: between 10 °C and 43 °C
Effective temperature range
The refrigerator is designed to operate normally in the temperature range specied by its
class rating.
Class Symbol Ambient Temperature range (°C)
IEC 62552 (ISO 15502) ISO 8561
Extended Temperate SN +10 to +32 +10 to +32
Temperate N+16 to +32 +16 to +32
Subtropical ST +16 to +38 +18 to +38
Tropical T+16 to +43 +18 to +43
NOTE
The cooling performance and power consumption of the refrigerator may be affected by
the ambient temperature, the door-opening frequency, and the location of the refrigerator.
We recommend adjusting the temperature settings as appropriate.
Untitled-6 27 2017-11-14 4:48:33
Installation
English28
Installation
Product dimension
A
C
D
E
F
G
B
A540±2
B550±2
C1775±2
D971
E735
F671
G621
(unit : mm)
Untitled-6 28 2017-11-14 4:48:33
English 29
Installation
Product Overall Dimension
01
02
04
05 06
07
03
Model BRB2601*
FIXED TYPE
BRB2600*
SLIDE TYPE
01 * 30 Recommend
02 115° Recommend 95° Recommend
03 180 218
04 700 758
05 510 510
06 5 1
07 1055 1055
* 01: From cabinet to rear of product.
(unit : mm)
NOTE
• The specied energy consumption is
based on the condition of a 30 mm gap
from cabinet to rear of product. The
product will work properly even with a
gap which is less than 30 mm, however
it consumes slightly more energy.
• We recommend using a cabinet that
is 18 mm thick with hinges less than
20 mm thick.
NOTE
• The measurements in the above table may differ, depending on the measuring method.
• For built-in installation, see the Installation Manual.
Untitled-6 29 2017-11-14 4:48:33
Installation
English30
Installation
Ventilation system of the cabinet
As shown in the gure, the air entering the refrigerator circulates along the ventilation
path (see the arrow direction) of the cabinet. The cabinet must have at least 200 cm2 (WxH:
500 mm x 40 mm) of space both for the air inlet and air outlet. Also, the cabinet must have
a rear vent of at least 200 cm2 (WxH: 500 mm x 40 mm) of space at the rear bottom.
Air inlet
A
1
1
1
1
1
1
1
1
B
1200 cm2
The air inlet must be positioned in one of
the examples below, or a similar position,
depending on your cabinet type.
A. A ventilation hole included in the
cabinet.
B. A cabinet with feet.
Air outlet
A B C
The air outlet must be positioned in one of
the examples below, or a similar position,
depending on your cabinet type.
A. Immediately above the refrigerator
with an optional vent grille
B. Close to the cabinet ceiling
C. Above the refrigerator with a
separately built-in vent
CAUTION
Regardless of the cabinet design, the air
ventilation system must not be blocked by
any kind of installation.
Untitled-6 30 2017-11-14 4:48:33
English 31
Installation
Cabinet dimension
A
A
A
B
B
B
C
E
D F
CAUTION
If the cabinet has a door, make sure the
door is not heavy to prevent it from tipping
or falling off.
Cabinet door Thickness (mm) Weight (kg)
Fridge side Min. 16
Max. 19
Max. 18
Freezer side Max. 12
Any product failure due to the following is
not covered by the Warranty.
1. Improper site conditions or incorrect
cabinet sizes
2. Defective cabinet
3. Mistakes by the installer or the user
Clearance
See the pictures and tables below for space requirements for installation.
Model A
(mm)
B
(mm)
C
(mm)
D
(mm)
E
(mm)
F
(mm) Remark
BRB2600*
SLIDE TYPE
Min.
40 500
560 1778 560 -Hinge : 17 mm
Recommend 580 1780 562 -
Max. -1782 -19
BRB2601*
FIXED TYPE
Min. 560 1778 555 -
Recommend 580 1780 562 -
Max. -1782 -19
NOTE
• The specied energy consumption is based on a cabinet depth of 580 mm. The product
will work properly at a cabinet depth of 560 mm also, however it consumes slightly
more energy.
• If the cabinet is higher than the maximum dimension (1782 mm), you must use other
nishing materials to ll the gap.
Untitled-6 31 2017-11-14 4:48:33
Installation
English32
Installation
Minimum cabinet depth excluding the depth of the refrigerator door
BA
D
D
C
AMin. 590
BMin. 560
CMin. 580
D240
(unit : mm)
NOTE
If you install the refrigerator in a cabinet
with a 560 mm depth, make sure the
power cord is arranged on a side of the
refrigerator before plugging into a power
socket. If the power cord is in the rear
of the refrigerator, it could decrease the
energy efciency.
Cabinet type
The recommended cabinet type is one of the following:
A B
NOTE
If using any of these cabinet types, you
don't need to remove the main unit from
the cabinet for servicing a defective main
PBA. If using another cabinet type, you
must remove the main unit from that
cabinet for servicing.
A. Flipping type
B. Sliding type
Untitled-6 32 2017-11-14 4:48:34
English 33
Installation
NOTE
• Using an unrecommended-sized cabinet
can cause the gasket between the
refrigerator and the cabinet to be loose
after the refrigerator is inserted in the
cabinet.
A
NOTE
• If the gasket dedicated to BRB2601*
(FIXED TYPE) models is not inserted
properly, split and remove the 2 extra
branches (A) of the gasket one by one
and try again.
A
B
01
02
03
NOTE
To install a cabinet requiring a 3 mm gap
(03), see the cabinet reference table below.
Model BRB2601*
FIXED TYPE
BRB2600*
SLIDE TYPE
01 Min. 1063+B
Max. 1076+B
Min. 1041+B
Max. 1102+B
02 Min. 696+A
Max. 709+A
Min. 670+A
Max. 731+A
03 3 mm
(fridge and freezer door gap)
A. Lower edge of the front panel above
the air ventilation
B. Front panel overhang
Untitled-6 33 2017-11-14 4:48:34
Installation
English34
Installation
STEP 2 Wi-Fi connection (applicable models only)
You can control the refrigerator remotely
using the Smart Home Dongle that is sold
separately. To purchase the Smart Home
Dongle, visit www.samsung.com and follow
the product information about the dongle.
CAUTION
• The Samsung Smart Home Dongle comes
in two types: one that is dedicated to
Samsung smart TVs, and the other one
that is dedicated to Samsung home
appliances.
• You must purchase the Samsung Smart
Home Dongle dedicated to home
appliances. Any other dongles may
cause system failure.
1. Open the fridge door, and use a at-
head screwdriver to remove the 3 screw
caps on the ceiling of the main unit.
2. Loosen and remove the screws (x3).
Untitled-6 34 2017-11-14 4:48:34
English 35
Installation
3. Gently pull out the ceiling cover to
remove. The dongle port is revealed.
4. Insert the Smart Home Dongle into the
dongle port. Make sure the dongle ts.
5. Reinsert the ceiling cover, and tighten
the screws (x3) to x the ceiling cover.
6. Reinsert the screw caps.
Untitled-6 35 2017-11-14 4:48:35
Installation
English36
Installation
STEP 3 Flooring
• The surface to install the refrigerator
must support a fully loaded refrigerator.
• To protect the oor, put a large piece
of cardboard on each foot of the
refrigerator.
• Once the refrigerator is in its nal
position, do not move it unless
necessary to protect the oor. If you
have to, use a thick paper or cloth such
as old carpet along the movement path.
STEP 4 Adjust the levelling legs
CAUTION
• The refrigerator must be levelled on a at, solid oor. Failing to do so can cause damage
to the refrigerator or physical injury.
• Levelling must be performed with an empty refrigerator. Make sure no food items
remain inside the refrigerator.
The refrigerator can be levelled using the front legs that have a special screw (leveller) for
levelling purposes. Use a at-head screwdriver for levelling.
To adjust the height of the left side:
Insert a at-head screwdriver into the
leveller of the front left leg. Turn the
leveller clockwise to raise, or turn it
counter clockwise to lower.
To adjust the height of the right side:
Insert a at-head screwdriver into the
leveller of the front right leg. Turn the
leveller clockwise to raise, or turn it
counter clockwise to lower.
Untitled-6 36 2017-11-14 4:48:35
English 37
Installation
NOTE
Make sure to secure a 41 mm (A: for both
the sliding hinge and the xed hinge) gap
between the refrigerator and the closet or
alcove. Then, x the front legs using the
screws.
A A
A
A
STEP 5 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1. Remove the PE foam sheet on each shelf corner, which is attached to protect the
refrigerator during transportation.
2. Open the door, and check if the interior light lights up.
3. Remove the PE foam on the magnet
from the top of the door.
4. Set the temperature to the coldest, and wait for about an hour. Then, the freezer will be
slightly chilled, and the motor will run smoothly.
5. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
for use.
NOTE
When the refrigerator powers on, the alarm will sound. To turn off the alarm, press Freezer
or Fridge.
Untitled-6 37 2017-11-14 4:48:35
Installation
English38
Installation
STEP 6 Temperature Alarm (applicable models only)
Type 1
• The refrigerator blinks '- -' on the temperature display with an alarm if the freezer
compartment is too warm. This may occur if the freezer becomes too warm after there
has been a power failure.
• If this happens, press Freezer or Fridge. Whichever warmer temperature is displayed
for 5 seconds. Then the actual temperature is displayed. To deactivate the alarm, press
Door Alarm.
Type 2
• The refrigerator blinks the temperature indicator with an alarm if the freezer
compartment is too warm. This may occur if the freezer becomes too warm after there
has been a power failure. To deactivate the alarm, press Freezer or Fridge.
STEP 7 Final check
When installation is complete, conrm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a at, level surface with a reasonable clearance from the
wall or the cabinet.
• The refrigerator is level and is sitting rmly on the furniture.
• The door opens and closes freely, and the interior light turns on automatically when you
open the door.
Untitled-6 38 2017-11-14 4:48:35
English 39
Operations
Feature panel
TYPE 1
0105 02 03 04
TYPE 2
01 02 03 04
01 Fridge / Vacation 02 Freezer / Power Freeze / Cool Select+ *
03 Door Alarm 04 Power
05 Network connection *
* applicable models only
NOTE
The LED indicators turn on all at once when the door is open, or turn off all at once when
the door is closed.
Operations
Untitled-6 39 2017-11-14 4:48:36
Operations
English40
Operations
01 Fridge / Vacation (3 sec)
Fridge
To adjust the fridge temperature, press Fridge to select the
corresponding temperature.
You can change the temperature between 1 °C and 7 °C (default: 3 °C).
Power Cool (Type 1)
Power Cool speeds up the cooling process at maximum fan speed. The
fridge keeps running at full speed for two and a half hours and then
returns to the previous temperature.
• To activate Power Cool, select temperature 1 °C, and then press
Fridge to select Power Cool. The corresponding indicator ( )
lights up, and the refrigerator will speed up the cooling process for
you.
• To deactivate Power Cool, press Fridge again. Then, the
temperature of the fridge will be set back to 7 °C.
NOTE
Using Power Cool increases power consumption. Make sure you turn it
off and return to the previous temperature if you don't intend to use
it.
Vacation
If you are going on vacation or a business trip, or if you do not intend
to use the fridge for an extended time, use the Vacation mode.
• To activate Vacation mode, press and hold Fridge for 3 seconds.
The Vacation On indicator ( ) turns on while the display of the
fridge temperatures will turn off. The fridge temperature will be
controlled under 17 °C, but the freezer remains active as previously
set.
• To deactivate Vacation mode, press and hold Fridge again for 3
seconds. The fridge temperature will return to the previous setting.
NOTE
• Make sure to remove foods in the fridge compartment before using
Vacation mode.
• The Vacation mode will be disabled if you adjust the temperature.
Untitled-6 40 2017-11-14 4:48:36
English 41
Operations
02 Freezer / Power Freeze (3 sec) / Cool Select+ (3 sec)
Freezer
The Freezer button can be used to set the freezer temperature.
Available temperatures are between -15 °C and -23 °C (default: -19 °C).
NOTE
You cannot change the temperature in Cool Select mode.
Power Freeze
Power Freeze uses maximum fan speed to speed up the freezing
process. The freezer keeps running at full speed for 50 hours and then
returns to the previous temperature..
Type 1
• To activate Power Freeze, select temperature -23 °C, and then press
Freezer to select Power Freeze.
The corresponding indicator ( ) lights up, and the refrigerator
will speed up the freezing process for you.
• When the Power Freeze process is complete, the corresponding
indicator turns off and the freezer returns to the previous
temperature setting.
• To deactivate Power Freeze, press Freezer again.
The freezer returns to the pervious temperature setting.
• To freeze large amounts of food, activate Power Freeze for at least
20 hours before putting food in the freezer.
Type 2
• To activate Power Freeze, press and hold Freezer for 3 seconds to
select Power Freeze.
The corresponding indicator ( ) lights up, and the refrigerator
will speed up the freezing process for you.
• To deactivate Power Freeze, press and hold Freezer for 3 seconds
again.
The freezer returns to the previous temperature setting, and the
indicator turns off.
• To freeze large amounts of food, activate Power Freeze for at least
20 hours before putting food in the freezer.
NOTE
Using Power Freeze increases power consumption. Make sure you
turn it off and return to the previous temperature if you do not intend
to use it.
Untitled-6 41 2017-11-14 4:48:36
Operations
English42
Operations
Cool Select+
(Type 1)
Each time you press and hold Cool Select+ for 3 seconds, the
operating mode switches in this sequence:
Freeze Soft Freezing (-5 °C) Chill (-1 °C) Cool (2 °C)
CAUTION
• If you switch the mode from Freezer to Cool Select+, the stored
food may leak juice or liquid from the food.
• Do not store meat or shery for an extended time in Cool Select+
mode. The food may freeze or spoil because of inappropriate
temperature settings for the food to store.
• If the refrigerator recovers power from an extended time of
inactivity, the Cool Select+ settings may be reset to factory
defaults. Check out the Cool Select+ settings before using the
refrigerator.
03 Door Alarm
Door Alarm
You can set the alarm for a reminder. If the door is left open for
more than 2 minutes, the alarm will sound with the Alarm indicator
blinking.
You can toggle to enable and disable the alarm by pressing Door
Alarm.
Device
authentication
When connecting the refrigerator to the Samsung Smart Home App or
Samsung smart devices such as Samsung smart TVs, follow the app's
or device's onscreen instructions and press and hold Door Alarm for
5 seconds. The temperature panel displays “on” for 5 seconds before
proceeding with the authentication procedure. Note that the Control
Lock function will not be affected by this authentication.
04 Power (3 sec)
Power
To turn the refrigerator on, press and hold Power for 3 seconds. Both
the fridge and the freezer turn on, and do the lamps accordingly.
If you press and hold Power for 3 seconds again, the refrigerator
(both the fridge and the freezer) turns off, and the room lamps also
turn off.
Untitled-6 42 2017-11-14 4:48:36
English 43
Operations
05 Network connection (applicable models only)
You can use the optional Smart Home Dongle (sold separately) to control and monitor your
refrigerator through the Samsung Smart Home app. For more information about Samsung
Smart Home, see the Samsung Smart Home section.
NOTE
• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or
unstandardized Wi-Fi authentication protocols are not supported.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem
for identication, your Samsung Smart Refrigerator may fail to connect to the Internet.
If this happens, contact your Internet service provider for technical assistance.
• The rewall settings of your network system may prevent your Samsung Smart
Refrigerator from accessing the Internet. Contact your Internet service provider for
technical assistance. If this symptom continues, contact a local Samsung service center
or retailer.
• To congure the wireless access point (AP) settings, see the user manual of the AP.
• Samsung Smart Refrigerators featuring the Samsung Smart Home Dongle support
both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols (IEEE 802.11 n is
recommended).
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart
Refrigerators.
Untitled-6 43 2017-11-14 4:48:36
Operations
English44
Operations
Samsung Smart Home (applicable models only)
Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung
Smart Home”. Download and install the Samsung Smart Home app provided by Samsung
Electronics to your smart device.
NOTE
• The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 8.0 or
higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
On other smartphone models, some functions may operate differently.
• For improved performance, the Samsung Smart Home app is subject to change without
notice, or discontinued support according to the manufacturer’s policy.
Samsung account
You are required to register your Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
Getting started
1. Insert the Smart Home Dongle into the corresponding port of your refrigerator.
2. Run the Samsung Smart Home app and log in with your Samsung account. iPhone users
are required to provide the login information each time they access the app.
3. Select Add Device, and then tap Refrigerator.
4. Follow the onscreen instructions to provide the necessary information about the router,
and then tap Next.
5. Press and hold Fridge for more than 5 seconds until the "AP" message appears on the
display. Your refrigerator will be registered with the app.
6. When the device registration is complete, the refrigerator icon will appear on the
Samsung Smart Home app.
7. Tap the refrigerator icon to open the refrigerator page.
8. When a network connection is established, the Wi-Fi icon lights up on your refrigerator.
Refrigerator app
Integrated control
You can monitor and control your refrigerator at home as well as while on the move.
• Tap the refrigerator icon on the Samsung Smart Home to open the refrigerator page.
• Check the operation status or notication of your refrigerator, and change options or
settings if necessary.
NOTE
Some options or settings of the refrigerator may not be available for remote control.
Untitled-6 44 2017-11-14 4:48:36
English 45
Operations
Category Item Description
Monitoring
Fridge temperature Displays the current temperature setting of
the fridge.
Freezer temperature Displays the current temperature setting of
the freezer.
Self Check Detects abnormal operations of the
refrigerator.
Functions
Power Cool You can turn Power Cool on or off, and check
the current settings.
Power Freeze You can turn Power Freeze on or off, and
check the current settings.
Alarms
Abnormally high
temperature
This alarm is triggered when the fridge or
freezer has abnormally high temperatures.
Door opening
This alarm is triggered if the fridge door or
the freezer door is left open for a specic
time.
Untitled-6 45 2017-11-14 4:48:36
Operations
English46
Operations
Storage information
The numbers marked in the bottom section
of this gure indicate the storage period
for the immediately above food item. For
example, 4-6 months for sh.
To freeze food
1. Wrap the food airtight with suitable wrapping materials.
2. Seal the wrapping.
3. Label the wrapping with the content and date.
Wrapping materials
• Materials suitable for wrapping food: plastic lm, polyethylene blown lm, aluminium
foil, and freezer tins.
• Materials not suitable for wrapping food: wrapping paper, greaseproof paper,
cellophane, food garbage bags, and used shopping bags.
Sealing materials
Rubber bands, plastic clips, string, cold-resistant adhesive tape or similar. Bags and
polyethylene blown lm can be sealed with a lm sealer.
Untitled-6 46 2017-11-14 4:48:36
English 47
Operations
Storage period of frozen food
The storage period differs with food types and storing temperatures. The following
specication is based on a temperature of -18 °C (0 °F):
• Fresh poultry (whole chickens), fresh meat (steaks, roasts): up to 12 months
• Fish (lean sh, cooked sh), fresh shrimp, scallops, squid: up to 6 months
• Pizza, sausage: up to 2 months
NOTE
For more information, visit the FDA web site (http://www.fda.gov/).
Thawing
Frozen food can be thawed in the following ways:
• Naturally at room temperatures
• Naturally in the fridge
• By using an electric oven with or without heat support
• By using a microwave oven
NOTE
• Do not refreeze thawed food. Some parts of the food may not freeze completely.
• Do not store frozen food for longer than the max storage period.
Untitled-6 47 2017-11-14 4:48:37
English48
Maintenance
Handle and care
Shelves / Wine Rack (applicable models only)
1. Slightly lift up the rear side of the shelf
(or wine rack) to pull out.
2. Twist the shelf (or wine rack) diagonally
to remove.
Fridge guard / Variety guard
Hold the guard with both hands, and then
lift up to remove.
CAUTION
To prevent accidents, empty the guards
before removing
Maintenance
Untitled-6 48 2017-11-14 4:48:37
English 49
Maintenance
Fridge drawer / Freezer drawer
Gently lift up the front of the drawer and
slide out.
Moving tray shelf
1. Slightly lift up the rear side of the shelf
to pull up to the front.
2. Slide out the shelf to the side to remove.
Untitled-6 49 2017-11-14 4:48:37
Maintenance
English50
Maintenance
Cleaning
Interior and exterior
WARNING
• Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning
purposes. They may damage the surface of the refrigerator and cause a re.
• Do not spray water onto the refrigerator. This may cause electric shock.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.
Replacement
LED Lamps
To replace the lamps of the refrigerator, contact a local Samsung service centre.
WARNING
• The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can
cause electric shock.
Untitled-6 50 2017-11-14 4:48:37
English 51
Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom Possible causes Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is
warm.
• Power cord is not plugged in
properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly. • Set the temperature lower.
• Refrigerator is located near
a heat source or direct
sunlight.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Not enough clearance
between refrigerator and
sides/rear.
• Make sure to secure at least
7 mm of space from the rear
and side walls of the cabinet.
• Vacation mode is activated. • Deactivate vacation mode.
• The refrigerator is
overloaded. Food is blocking
the refrigerator vents.
• Do not overload the
refrigerator. Do not allow
food to block ventilation.
Fridge/freezer is
over-cooling.
• Temperature control is not
set correctly. • Set the temperature higher.
Interior wall is hot. • Refrigerator has heat-proof
piping in the interior wall.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
Troubleshooting
Untitled-6 51 2017-11-14 4:48:37
Troubleshooting
English52
Troubleshooting
Odors
Symptom Possible causes Solution
Refrigerator has
odors.
• Spoiled food. • Clean the refrigerator and
remove any spoiled food.
• Food with strong odors. • Make sure strong smelling
food is wrapped airtight.
Frost
Symptom Possible causes Solution
Frost around the
vents. • Food is blocking the vents. • Make sure no food blocks
the refrigerator vents.
Frost on interior
walls. • Door is not closed properly.
• Make sure food does not
block the door. Clean the
door gasket.
Fruits or vegetables
are frozen.
• Fruits or vegetables are
stored in the Fresh/Chef
Zone.
• The Fresh/Chef Zone is only
for meat/sh.
Condensation
Symptom Possible causes Solution
Condensation forms
on the interior
walls.
• If door is left open, moisture
enters the refrigerator.
• Remove the moisture and do
not open the door for a long
time.
• Food with high moisture
content.
• Make sure food is wrapped
airtight.
Untitled-6 52 2017-11-14 4:48:37
English 53
Troubleshooting
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the checkpoints below. Any service calls related to
normal sounds will be charged to the user.
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine igniting. As the operation stabilizes, the sounds will decrease.
Clicking!
or Chirping!
Buzzing!
• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, no fan sound will occur.
SSSRRR! Whir!
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
HiSS!
Untitled-6 53 2017-11-14 4:48:38
Troubleshooting
English54
Troubleshooting
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing
bubbling sounds.
Bubbling!
• As the refrigerator temperature increases or decreases, plastic parts contract and
expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.
Cracking!
• For ice maker models: When the water valve opens to ll the ice maker, buzzing sounds
may occur.
• Due to pressure equalizing when opening and closing the refrigerator door, whooshing
sounds may occur.
Untitled-6 54 2017-11-14 4:48:38
English 55
Troubleshooting
Samsung Smart Home (applicable models only)
Symptom Action
Could not nd
“Samsung Smart
Home” on the app
market.
• The Samsung Smart Home app is available on smartphones that
run Android 4.0 (ICS) or higher, or iOS 8.0 or higher.
The Samsung Smart
Home app fails to
operate.
• The Samsung Smart Home app is available on applicable
models only.
• The old Samsung Smart Refrigerator app cannot connect with
Samsung Smart Home models.
The Samsung
Smart Home app is
installed but is not
connected to my
refrigerator.
• You must log into your Samsung account to use the app.
• Make sure that your router is operating normally.
• If you have not connected your refrigerator to the Samsung
Smart Home App after the app was installed, you must make
connection using the device registration function of the app.
Could not log into
the app.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s onscreen
instructions to create one.
An error message
appears when I
try to register my
refrigerator.
• Easy Connection may fail due to the distance from your access
point (AP) or electrical interference from the surrounding
environment. Wait a moment and try again.
The Samsung
Smart Home app
is successfully
connected to my
refrigerator but
does not run.
• Exit and restart the Samsung Smart Home app, or disconnect
and reconnect the router.
• Unplug the power cord of the refrigerator, and then plug it in
again after 1 minute.
Untitled-6 55 2017-11-14 4:48:38
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG customer care center.
Country Contact Center Web Site
UK 0330 SAMSUNG (7267864) www.samsung.com/uk/support
IRELAND (EIRE) 0818 717100 www.samsung.com/ie/support
DA68-03592H-06
Untitled-6 56 2017-11-14 4:48:38