Table of Contents
Samsung DA29-0003G User Manual
Displayed below is the user manual for DA29-0003G by Samsung which is a product in the Fridge Parts & Accessories category. This manual has pages.
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This information is publis hed for informational purposes only and intended for use only by personnel qualified for the specific tasks
depicted. Qualifi ed personnel are thos e who, bas ed on their traini ng and experience, are capable of identifying risks and avoiding
potential hazards when handling or servic i ng a product. Only qualified personnel should repai r products powered by elect rici ty. Any
attempt to handle, service or repair the product or products by anyone other than qualifi ed personnel could resul t in serious injury or
death. You agree that your use of and reliance on this information is at your sole risk. This inform ation is subject to change or update
without notic e. There are no warranties, either express ed or implied, regarding the accuracy or completeness of this information.
SUBJECT: Replacement Water Filter will not fit
Every now and then, a customer complains that they cannot install a new replacement
water filter. What we have found is that, in almost all cases, a 3rd party, non-licensed filter
was installed prior to this condition. When the customer removed the 3rd party filt er, the
locking collar on the filter case assy did not rotate completely to the open and unlocked
position, preventing the new filter (and even the old f ilter) from being installed.
Good Filter – DA29-0003G 3rd Party Filter - Do not use
Background: How does thi s happen?
Look at the two filters above and closely observe the circled locking tabs. On the DA29-
0003G, the base of the locking tab is elongated, which allows the filter to rotate fully before
it releases from the housing. On the 3rd party filter, this tab is shortened, which allows the
filter to release before the locking collar rotates to the fully open position.
SERVICE TIP
PRODUCT:
Refrigerator
TIP DATE: 6/13/2016
MODELS:
All units with can type water
filter DA29-0003G
ELECTRONICS
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This information is publis hed for informational purposes only and intended for use only by personnel qualified for the specific tasks
depicted. Qualifi ed personnel are thos e who, bas ed on their traini ng and experience, are capable of identifying risks and avoiding
potential hazards when handling or servic i ng a product. Only qualified personnel should repai r products powered by elect rici ty. Any
attempt to handle, service or repair the product or products by anyone other than qualifi ed personnel could resul t in serious injury or
death. You agree that your use of and reliance on this information is at your sole risk. This inform ation is subject to change or update
without notic e. There are no warranties, either express ed or implied, regarding the accuracy or completeness of this information.
Symptoms: What to look for.
(Note: The view shown in the photo below is looking up from the bottom of the housing.)
The photo above shows the correct position of the inner locking collar. The tabs (circled)
are flush with the body of the collar. Also note the flow holes (indicated by the arrow) are
located at the full right (3 o’clock) position. This is the fully open and unlocked position of
the filter case ho us ing.
This second photo shows what happens when you remove the 3rd party filter from the
housing. You can see the tabs have not fully returned to the open position and the fill holes
are not at the 3 o’clock position. When the filter casing is not in the fully open and unlocked
position, the lock tabs on the filter cannot seat inside the housing and cannot rotate and
lock.
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This information is publis hed for informational purposes only and intended for use only by personnel qualified for the specific tasks
depicted. Qualifi ed personnel are thos e who, bas ed on their traini ng and experience, are capable of identifying risks and avoiding
potential hazards when handling or servic i ng a product. Only qualified personnel should repai r products powered by elect rici ty. Any
attempt to handle, service or repair the product or products by anyone other than qualifi ed personnel could resul t in serious injury or
death. You agree that your use of and reliance on this information is at your sole risk. This inform ation is subject to change or update
without notic e. There are no warranties, either express ed or implied, regarding the accuracy or completeness of this information.
Resolution: How to correct this.
Use a standard blade screwdriver to push the inner locking collar back into the fully open
position. Once this is completed, insert the new DA29-0003G filter into the Filter Case
housing, and then twist counterclockwise until the filter is fully locked into place. If you
have difficulty pushing the inner locking collar back into position, you may need to remove
the filter case assy from the unit to give yourself better leverage.