Table of Contents
Samsung Galaxy Buds Live User Manual
Displayed below is the user manual for Galaxy Buds Live by Samsung which is a product in the Headphones & Headsets category. This manual has 54 pages.
Related Manuals
2
Table of Contents
Basics
3 Read me first
4 About the Galaxy Buds Live
5 Device layout and functions
6 Attaching a wing tip to the earbud
7 Battery
14 Battery indicator lights identification
Using the earbuds
16 Connecting the earbuds to a mobile
device
22 Wearing the earbuds
23 Using the earbud by touch
26 Using the active noise cancelling
feature
26 Using Bixby
27 Listening to music
29 Using the equalizer
29 Using call features
Galaxy Wearable App
31 Introduction
32 Connecting and disconnecting the
earbuds
33 Viewing Galaxy Buds Live status and
customizing settings
Appendix
37 Troubleshooting
40 Managing the Galaxy Buds Live
41 Restarting the earbuds
41 Coupling the earbuds
42 Removing the battery
Health and Safety
3
Basics
Read me first
Please read this manual before using this device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, model
specifications, or device’s software. Images may differ in appearance from the actual
product. Content is subject to change without prior notice.
•
Before using other mobile devices, make sure they are compatible with the device. Visit
www.samsung.com/ca to see the specifications of compatible mobile devices.
•
Be careful to not get the device wet while using it. The device could malfunction if it
is damaged by water. Do not wear the device during activities such as showering or
swimming. Doing so can damage the device.
•
Modifying the device’s operating system or installing software from unofficial sources
may result in device malfunction and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Some functions may not work as described in this manual depending on the maker and
model of the mobile device you connect to the device.
•
This product includes certain free/open source software. To see the instructions for
viewing the open source licence, go to the Samsung website (opensource.samsung.com).
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Basics
4
About the Galaxy Buds Live
Galaxy Buds Live are wireless earbuds that connect to your device and allow you to listen to
music or answer incoming calls even while doing other activities, such as working out.
Do not wear the earbuds in high-traffic areas, such as roads or crosswalks. Doing so
may result in accidents due to slowed reaction times.
Basics
5
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the Galaxy Buds Live, available accessories, and their
images may vary depending on the region.
•
The supplied items are designed only for the Galaxy Buds Live and may not be
compatible with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from the Samsung website. Make sure
they are compatible with the models before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Device layout
Earbud
Touch-sensitive sensor
Charging contacts
Speaker
Antenna area
Microphones
Touch area
Wing tip
Basics
6
If you use the earbuds when they are broken, there may be a risk of injury. Use the
earbuds only after they have been repaired at a Samsung Service Centre.
If foreign materials are placed on the touch-sensitive sensor, they may cause the
sensor to malfunction. Before wearing the earbuds, clean the sensor.
Charging case
Charging contacts
(right)
Earbud battery
indicator light
Charging case battery
indicator light
Charging contacts
(left)
Charger port (USB
Type-C)
If there is sweat or liquid on the charging contacts, corrosion may occur on the Galaxy
Buds Live. When there is sweat or liquid on the charging contacts or the earbuds,
clean them before inserting the earbuds in the charging case.
Attaching a wing tip to the earbud
1 Select the wing tip that fits your ear.
2 Select the wing tip for the left or right ear by checking for the L or R mark on the wing
tips.
Basics
7
3 Find the L or R mark on the bottom of the wing tip’s back side, and ensure that it is facing
the earbud. Hook the wing tip into the fixation hook.
•
Do not put the earbuds in your ears without wing tips. Doing so may hurt your
ears.
•
Do not pull the wing tip excessively when you attach or detach it. The wing tip may
tear.
Do not put the wing tips on the earbuds in the wrong direction. The earbuds will not
fit in your ears properly.
4 Cover the rest of earbud with the wing tip.
5 Follow the same procedure for the opposite earbud.
Battery
Charging the battery
Fully charge the battery before using the earbuds for the first time or when they have been
unused for extended periods. The earbuds will power on while charging. When you charge
the battery for the first time or when the battery is completely discharged, it needs at least
10 minutes to start to work.
Check the direction of each earbud, insert them into the corresponding slots, and then
connect the charger.
The charging case, has a built-in battery that is charged along with the earbuds that are in the
charging case when connected to the charger.
Basics
8
Use only a Samsung-approved battery, charger, and cable specifically designed for
your device. AN incompatible battery, charger, or cable can cause serious injuries or
damage to your device.
•
Connecting the charger improperly may cause serious damage to the charging
case. Any damage caused by misuse is not covered by the warranty.
•
Use only the USB Type-C cable supplied with the device. The charging case may be
damaged if you use a Micro USB cable.
•
Chargers are sold separately.
•
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power.
•
You cannot use your earbuds’ wireless features while charging the earbuds’
batteries.
•
Keep the charging case closed while you store or charge the earbuds, or when you
charge the charging case.
•
If you touch the charging contacts while charging the charging case, it may affect
charging.
•
If there is sweat or liquid on the charging contacts, corrosion may occur on the
Galaxy Buds Live. When there is sweat or liquid on the charging contacts or the
earbuds, clean them before inserting the earbuds into the charging case.
•
When you insert your earbuds in the charging case, the charging will start
automatically, and it will stop automatically if earbuds are fully charged.
•
It will likely not have a huge impact on the life of your Galaxy Buds Live even if you
do not remove your earbuds from the charging case after the earbuds are fully
charged.
•
If you will not be using your Galaxy Buds Live for a long time, store them after they
are charged.
•
Do not put the wing tips on the earbuds in the wrong direction. The earbuds will
not be charged if they are not properly inserted into the charging case.
Basics
9
1 Open the charging case.
2 Check the direction of each earbud and correctly insert them into their corresponding
slots in the charging case.
R
L
3 Close the charging case.
Basics
10
4 Connect the USB cable to the charger and then plug the USB cable into the charger port.
Connecting the USB cable improperly may cause serious damage to the charging
case. Any damage caused by misuse is not covered by the warranty.
5 Plug the charger into an electric socket.
The batteries of the earbuds and the charging case are charged simultaneously.
6 After fully charging, disconnect the charging case from the charger. First unplug the USB
cable from the charging case and then unplug the charger from the electric socket.
Reducing the battery consumption
When you are not using the earbuds, store them in the charged charging case.
Battery charging tips and precautions
•
If there is sweat or liquid on the charging contacts, corrosion may occur on the Galaxy
Buds Live. When there is sweat or liquid on the charging contacts or the earbuds, clean
them before inserting the earbuds into the charging case.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
While charging, the Galaxy Buds Live and the charger may heat up. This is normal and
should not affect the Galaxy Buds Live’s lifespan or performance. If the battery gets
hotter than usual, the charger may stop charging. If this occurs during wireless charging,
disconnect the Galaxy Buds Live from the charger to let them cool down, then charge the
Galaxy Buds Live again later.
Basics
11
•
If you charge the Galaxy Buds Live while the charger port is wet, the Galaxy Buds Live
may be damaged. Thoroughly dry the charger port before charging the Galaxy Buds Live.
•
If the Galaxy Buds Live are not charging properly, take the Galaxy Buds Live and the
charger to a Samsung Service Centre.
•
Avoid bending the USB cable. Doing so may damage or reduce the lifespan of the USB
cable. Never use a damaged USB cable.
Wireless charging
The charging case has a built-in wireless charging coil. You can charge the battery using a
wireless charger or another device that functions as a wireless charger.
Charging the battery with a wireless charger
1 Open the charging case.
2 Check the direction of each earbud and correctly insert them into their corresponding
slots in the charging case.
3 Close the charging case.
4 Place the centre of the charging case’s back on the centre of the wireless charger.
Basics
12
5 After fully charging, disconnect the charging case from the wireless charger.
Precautions for wireless charging
Do not place the charging case on the wireless charger when conductive materials,
such as metal objects and magnets, are placed between the charging case and the
wireless charger.
The Galaxy Buds Live may not charge properly or may overheat, or the charging case
may be damaged.
Use Samsung-approved wireless chargers. If you use other wireless chargers, the
battery may not charge properly.
Charging the battery using Wireless PowerShare
1 Open the charging case.
2 Check the direction of each earbud and correctly insert them into their corresponding
slots in the charging case.
3 Close the charging case.
4 Place the centre of the charging case’s back on the device that functions as a wireless
charger.
The location of the wireless charging coil may vary by device. Adjust the device and
the charging case to make a strong connection.
The device that
functions as a wireless
charger
Basics
13
5 After fully charging, disconnect the charging case from the device that functions as a
wireless charger.
•
To charge properly, do not move or use either the device that functions as a
wireless charger or the charging case while charging.
•
The power charged to the Galaxy Buds Live may be less than the amount shared to
them by the device that functions as a wireless charger.
•
If you charge the Galaxy Buds Live while charging the device that functions as a
wireless charger, the charging speed may decrease or the Galaxy Buds Live may
not charge properly, depending on the charger type.
•
The charging speed or efficiency may vary depending on the device’s condition or
the surrounding environment.
•
If the remaining battery power of the device that functions as a wireless charger
drops below a certain level, power sharing will stop.
Checking the battery level
Connect the earbuds to your mobile device, launch the
Galaxy Wearable
app on your
mobile device, and view the battery status of each earbud and the charging case. Refer to
Connecting the earbuds to a mobile device for more information.
When the remaining battery level is low, a notification will appear on the mobile
device’s notification panel.
Basics
14
Battery indicator lights identification
The battery indicator lights inform you of your earbuds and the charging case’s charging
status.
The earbud battery indicator light is located inside of the charging case and shows the
charging status of the earbuds. The charging case battery indicator light on the front of the
charging case indicates the charging status of the case itself.
Earbud battery indicator light
Earbud battery indicator
light
Colour Status
Continuously red
•
Charging
Continuously green
•
Fully charged
Flashes red
•
Charging blocked due to abnormal temperatures
Basics
15
Charging case battery indicator light
Charging case battery
indicator light
Colour Status
Continuously red
•
Charging
Continuously green
•
Fully charged
Flashes red (rapid pace)
•
Charging blocked due to abnormal temperatures
Flashes red (flashes after
closing the charging case)
•
Battery power is low (lower than 10 %)
Red (stays on for five seconds
after closing the charging
case)
•
Battery power is low (between 10 % and 29 %)
Yellow (stays on for five
seconds after closing the
charging case)
•
Battery power is moderate (between 30 % and 59 %)
Green (stays on for five
seconds after closing the
charging case)
•
Battery power is high (more than 60 %)
•
The charging case battery indicator light flashes red when the external power is cut
off during charging.
•
If the battery indicator lights do not work as described, disconnect the charger
from the charging case and reconnect it.
•
The charging case battery indicator light will turn on only after inserting the
earbuds into the charging case and closing it.
16
Using the earbuds
Connecting the earbuds to a mobile device
Connecting the earbuds to a Samsung mobile device for the
first time
1 Check the direction of each earbud and correctly insert them into their corresponding
slots in the charging case.
If the earbud battery indicator light does not flash, connect the charging case to the
charger and charge them for more than 10 minutes.
2 Close the charging case.
3 Open the charging case.
The earbuds will enter Bluetooth pairing mode automatically and a pop-up window will
appear on your mobile device.
If the pop-up window does not appear or if you want to connect to a non-Samsung
mobile device that also uses the Android OS, refer to Connecting to a non-Samsung
mobile device that also uses the Android OS (or, the connection pop-up window does
not appear).
When the charging case battery indicator light flashes in red, take out the earbuds
from the charging case and insert them into the case again.
Using the earbuds
17
4 On your mobile device, tap
Connect
on the pop-up window.
•
The connection pop-up window will appear only on Samsung mobile devices
running Android 7.1.1 or later that have the SmartThings app installed. If the pop-
up window does not appear, update the SmartThings app to the latest version.
•
The appearance of the pop-up window may vary depending on your connected
mobile device.
5 Follow the on-screen instructions to complete the connection.
Once the earbuds are connected to your mobile device, they will automatically attempt
to connect to your mobile device whenever you open the charging case while the
earbuds are inside it.
Using the earbuds
18
•
If the earbuds do not connect to a mobile device within three minutes, Bluetooth
pairing mode will be deactivated. Close the charging case again and reopen it. The
earbuds will enter Bluetooth pairing mode.
•
If you want to connect to another mobile device after a connection has been
established, refer to Connecting with other devices after disconnecting from the
previous mobile device.
•
When connecting earbuds with a mobile device that has been signed in to a
Samsung account, the earbuds pairing information will be synced on the other
mobile devices that use the same Samsung account and you do not need to pair
them at the beginning again. To connect the other devices that use the same
Samsung account with the earbuds, on the mobile devices that you want to
connect, tap
Settings
→
Connections
→
Bluetooth
, and then select the earbuds
synced through the Samsung account.
•
If only a single earbud is connected to your mobile device, you will hear the sound
in mono. It will automatically switch to stereo mode when both earbuds are
connected to your mobile device.
•
If the earbuds do not connect to a mobile device, the connection pop-up window
does not appear, or your mobile device cannot find the earbuds, touch and hold
both earbuds while wearing them to enter Bluetooth pairing mode manually.
When Bluetooth pairing mode is entered, you will hear a sound. However, you
cannot use this method when you are playing music after setting the volume
adjustment as a preset touch-and-hold feature.
Using the earbuds
19
Connecting to a non-Samsung mobile device that also uses
the Android OS (or, the connection pop-up window does not
appear)
1 On your mobile device, launch
Galaxy Store
or
Play Store
and download the Galaxy
Wearable app.
•
You can download the Galaxy Wearable app only on mobile devices running
Android operating system 5.0 (API 21), or later, and with 1.5 GB of RAM or more.
•
You can change the language of the Galaxy Wearable app on your connected
mobile device. On your mobile device, launch
Settings
→
General management
→
Language and input
→
Language
. English may appear by default if the
selected language on the Settings screen is not supported on the Galaxy Wearable
app.
•
When connecting to an iOS mobile device, launch the
App Store
app and install
the Samsung Galaxy Buds app to connect your earbuds to your device. You can
only download the Samsung Galaxy Buds app on mobile devices supporting
iPhone 7 or later and iOS10 or higher. Some features may not be available.
2 Check the direction of each earbud and correctly insert them into their corresponding
slots in the charging case.
If the earbud battery indicator light does not flash, connect the charging case to the
charger and charge them for more than 10 minutes.
3 Close the charging case.
4 Open the charging case.
The earbuds will enter Bluetooth pairing mode automatically.
Using the earbuds
20
5 On your mobile device, activate the Bluetooth feature to connect the earbuds to
your mobile device, launch the
Galaxy Wearable
app, and then follow the on-screen
instructions to complete the connection.
Galaxy Buds Live (XXXX)
Galaxy Buds Live
Tips and precautions when connecting to the mobile device
•
If the earbuds do not connect to a mobile device within three minutes, Bluetooth pairing
mode will be deactivated. Close the charging case and reopen it. The earbuds will enter
Bluetooth pairing mode.
•
If you want to connect to another mobile device after a connection has been established,
refer to Connecting with other devices after disconnecting from the previous mobile
device.
•
If the earbuds do not connect to a mobile device, the connection pop-up window does
not appear, or your mobile device cannot find the earbuds, touch and hold both earbuds
while wearing them to enter Bluetooth pairing mode manually. When Bluetooth pairing
mode is entered, you will hear a sound. However, you cannot use this method when
you are playing music after setting the volume adjustment as a preset touch-and-hold
feature.
•
Connection methods may vary depending on your device and software version.
•
You can download the Galaxy Wearable app only on mobile devices running Android
operating system 5.0 (API 21), or later, and with 1.5 GB of RAM or more.
Using the earbuds
21
Tips and precautions for using Bluetooth
Bluetooth is a wireless technology standard that uses a 2.4 GHz frequency to connect to
various devices over short distances. It can connect and exchange data with other Bluetooth
enabled devices, such as mobile devices, without connecting via cables.
Notices for using Bluetooth
•
To avoid problems when connecting your earbuds to another device, place the
devices close to each other.
•
Ensure that your earbuds and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment
the devices are used in.
•
Ensure that there are no obstacles between the earbuds and a connected device,
including human bodies, walls, corners, or fences.
•
Do not touch the Bluetooth antenna of a connected device.
•
Bluetooth uses the same frequency as some industrial, scientific, medical, and low
power products and interference may occur when making connections near these
types of products.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with the earbuds.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Using the earbuds
22
Wearing the earbuds
Adjust the earbuds to fit your ears.
•
Your device contains magnets, which may affect medical devices, such as
pacemakers or implantable cardioverter defibrillators. If you are using any of these
medical devices, keep your device a safe distance from them and consult with your
physician before you use the device.
•
Keep a safe distance between your device and objects that are affected by
magnets. Objects such as credit cards, passbooks, access cards, boarding passes, or
parking passes may be damaged or disabled by the magnets in the device.
•
If the touch-sensitive sensor does not make contact with your ear, the earbud may
not work. Use the wing tips that fit your ears if you do not hear a sound informing
you that the earbud is detected.
•
If the earbuds are not positioned correctly in your ears, they may not work. If this is
the case, use a pair of wing tips that fit your ears and wear the earbuds properly.
•
Follow all posted warnings and directions from authorised personnel in areas
where the use of wireless devices is restricted, such as aeroplanes and hospitals.
1 Hold the upper and lower sides of each earbud and remove them from the charging case.
2 Check the direction of each earbud and point their lower halves (speaker) in the direction
of the lower part of your ear.
Using the earbuds
23
3 Place the lower and upper halves into the corresponding parts of your ears, and then
adjust the earbuds so they fit.
The touch-sensitive sensor will automatically detect that you are wearing the earbuds
when you put them on. Then, the earbud will emit a sound informing you that the
earbud is detected.
Speaker
L
1
2
Using the earbud by touch
Touch the earbud to play or stop music or answer or reject calls. You can also set the earbuds
to perform other actions by touch.
Touch area
•
To avoid hurting your ears, do not apply excessive pressure to the earbuds with
your fingertips.
•
To avoid damaging the touch areas, do not touch the earbuds with anything sharp.
Using the earbuds
24
Single touch
•
Play or pause track.
•
Stop using the Text-to-Speech feature.
Double touch
•
Play next track.
•
Answer or end a call.
•
Place the current call on hold and answer the
second call.
•
Switch between the current call and the held call.
Triple touch
•
Play previous track.
–
If you touch the earbud three times three
seconds after a track begins playing, it will start
the track from beginning. Touch the earbud
three times within three seconds of when a
track begins playing to play the previous track.
Touch and hold
•
Activate a preset feature.
–
It is set by default to launch active noise
cancelling. Refer to Setting a preset touch-
and-hold feature for more information about
changing preset menus.
•
Decline a call.
If the earbuds do not connect to a mobile device, the connection pop-up window
does not appear, or your mobile device cannot find the earbuds, touch and hold
both earbuds while wearing them to enter Bluetooth pairing mode manually. When
Bluetooth pairing mode is entered, you will hear a sound. However, you cannot use
this method when you are playing music after setting the volume adjustment as a
preset touch-and-hold feature.
Using the earbuds
25
Locking the earbuds’ touch feature
You can prevent unintended actions by locking the earbuds’ touch feature.
1 Launch the
Galaxy Wearable
app on the mobile device.
2 Tap
Touch controls
.
3 Tap the
Block touches
switch to activate it.
Setting a preset touch-and-hold feature
You can select a preset touch-and-hold feature of each earbud to activate features quickly
and conveniently.
1 Launch the
Galaxy Wearable
app on the mobile device.
2 Tap
Touch controls
.
3 Tap
Left
or
Right
under
Touch and hold
.
4 Select a feature that you want to use as a preset touch-and-hold feature.
•
Active noise cancelling
: Activate or deactivate the active noise cancelling feature
which blocks out the external sounds around you. Refer to Using the active noise
cancelling feature for more information.
•
Voice command
: Start a conversation with an intelligent voice assistant service. When
using Bixby, refer to Using Bixby for more information.
•
Volume down
/
Volume up
: Adjust the volume.
•
If you select the volume adjustment feature as one side’s preset touch-and-hold
feature, the other side’s preset touch-and-hold feature is also automatically set to
the to volume adjustment feature.
•
When the volume adjustment feature has been already selected and you try to
change the one side’s preset touch-and-hold feature, the other side’s preset touch-
and-hold feature is automatically set to launch the active noise cancelling feature.
Using the earbuds
26
Using the active noise cancelling feature
Activate the active noise cancelling feature to block out the external sounds around you. Use
it when you want to avoid distractions, such as when listening to music.
To launch the feature with the earbuds, make sure that the preset touch-and-hold feature is
set to active noise cancelling and then touch and hold the earbud.
If the microphone and its area (the outer microphone while wearing the earbuds) are
covered completely, feedback may occur when launching the active noise cancelling
feature.
Using Bixby
Introduction
Bixby is a user interface that helps you use your device more conveniently.
You can talk to Bixby. Bixby will launch a function you request or show the information you
want on the connected mobile device.
•
This feature is available only when a mobile device that supports Bixby is
connected.
•
Only some languages are available depending on Bixby set on your mobile device.
Certain features may not be available depending on your region.
•
When you select the volume adjustment feature as one side’s preset touch-and-
hold feature, the other side’s preset touch-and-hold feature is also automatically set
to the volume adjustment feature, and you cannot launch Bixby. Refer to Setting a
preset touch-and-hold feature for more information about changing preset menus.
Using Bixby
1 Make sure you set a preset tap-and-hold feature for launching Bixby and touch and hold
the earbud. Alternatively, say “Hi, Bixby”.
Bixby will be launched on your connected mobile device.
Using the earbuds
27
2 Say what you want to Bixby.
Bixby will launch the function you request or show the information you want on the
connected mobile device when it recognises what you say through the Galaxy Buds Live.
To repeat what you said before or to say something new, touch and hold the earbud.
Waking up Bixby using your voice
You can start a conversation with Bixby by saying “Hi, Bixby” while wearing the earbuds.
1 Launch the
Galaxy Wearable
app on the mobile device and tap
Advanced
.
2 Tap the
Bixby voice wake-up
switch to activate it.
When you activate this feature on your Galaxy Buds Live, the Bixby voice wake-up
feature on your connected mobile device will also be activated automatically.
Tips for better voice recognition
•
Speak clearly.
•
Speak in quiet places.
•
Do not use offensive or slang words.
•
Avoid speaking in dialectal accents.
The Galaxy Buds Live may not recognize what you say or may perform unwanted commands
depending on your surroundings or how you speak.
Listening to music
Listen to music saved in your mobile device by connecting the earbuds to the mobile device.
You can stream music played from the connected mobile device.
On your mobile device, launch a music player app and play music.
You can listen to music through your earbuds.
Playing or pausing the track
Touch the earbud to play and pause the track.
Using the earbuds
28
Playing the next track
Double touch the earbud to play the next track during playback.
Playing the previous track
Touch the earbud three times to play the previous track during playback.
If you touch the earbud three times three seconds after a track begins playing, it will
start the track from beginning. Touch the earbud three times within three seconds of
when a track begins playing to play the previous track.
Adjusting the volume
You can adjust the volume by touching and holding the earbud after setting it as a preset
touch-and-hold feature.
1 Launch the
Galaxy Wearable
app on the mobile device and tap
Touch controls
.
2 Tap
Left
or
Right
under
Touch and hold
and select
Volume down
or
Volume up
.
If you select the volume adjustment feature as one side’s preset touch-and-hold
feature, the other side’s preset touch-and-hold feature is also automatically set to the
volume adjustment feature.
3 Touch and hold the right earbud and release your finger when you reach the desired
volume to increase the volume.
Touch and hold the left earbud and release your finger when you reach the desired
volume to decrease the volume.
•
Adjust the volume via your connected mobile device if a sound is low in your
earbuds while at full volume.
•
If you connect the earbuds to your mobile device while listening to music, the
volume may change.
Using the earbuds
29
Using the equalizer
You can select from six different equalizer presets and enjoy music with a different and
unique sound.
Launch the
Galaxy Wearable
app on the mobile device and select a preset you want on the
Equalizer
card.
Using call features
When the earbuds are connected to a mobile device, you can answer and control calls from
the connected mobile device.
Answering or declining a call
When a call comes in while you are wearing the earbuds, they will emit a sound and a voice
notification will inform you of the incoming call’s phone number or the name saved in your
contacts.
To answer the call, double touch the earbud.
To decline the call, touch and hold the earbud.
If you are not notified of the incoming call’s phone number or the name saved in your
contacts via voice notification, launch the
Galaxy Wearable
app on the mobile device
and tap
Read notifications aloud
→
See all
. Then, tap , select
All
, and then tap
the
Incoming call
switch to activate the feature.
Using the earbuds
30
Answering a second call
When a second call comes in during a call, the earbuds will emit a sound.
To stay on the current call and reject an incoming second call, touch and hold the earbud.
To place the current call on hold and answer the second call, double touch the earbud.
To switch between the current call and the held call, double touch the earbud during a call.
Ending a call
Double touch the earbud to end the current call.
31
Galaxy Wearable App
Introduction
To connect the earbuds to a mobile device, you must install the Galaxy Wearable app on your
mobile device. Using the Galaxy Wearable app, you can view the Galaxy Buds Live status and
customize their settings.
Launch the
Galaxy Wearable
app on your connected mobile device.
•
If it is the first time connecting the earbuds and a mobile device, refer to
Connecting the earbuds to a mobile device for more information.
•
Some features may not be available depending on the type of connected mobile
device.
Access additional options.
Galaxy Buds Live's battery status
Customise your Galaxy Buds Live
settings
Galaxy Wearable App
32
Connecting and disconnecting the earbuds
Disconnecting mobile devices from the earbuds
Insert the earbuds into the charging case and close it. The Bluetooth connection will end.
To manually disconnect the earbuds from your mobile device, launch the
Galaxy Wearable
app on the mobile device and tap
→
Disconnect
. Or, on your mobile device, tap
Settings
→
Connections
→
Bluetooth
and unpair the earbuds and your mobile device.
Reconnecting devices with the earbuds that temporarily disconnected
To reconnect the earbuds that temporarily disconnected from a device, insert them into the
charging case and close it. Then, open the charging case again. Alternatively, tap
Connect
on
the top right of the
Galaxy Wearable
app on your mobile device.
Connecting with new earbuds
You can temporarily disconnect the earbuds from your mobile device and connect additional
ones.
Launch the
Galaxy Wearable
app on the mobile device and tap
→
Add new device
.
Connecting with other devices after disconnecting from the previous
mobile device
On your mobile device, tap
Settings
→
Connections
→
Bluetooth
and tap the switch to
deactivate the Bluetooth feature or unpair the earbuds and your mobile device under
Paired
devices
.
The connection between the earbuds and previous mobile device will end.
Close the charging case again and open it to enter the Bluetooth pairing mode. Launch
the
Galaxy Wearable
app on your mobile device and follow the on-screen instructions to
complete the connection.
Galaxy Wearable App
33
Switch the devices connected with earbuds
When the earbuds are connected with two or more mobile devices, you can switch the
mobile devices easily without disconnecting from the previous mobile device.
On the mobile device that you want to switch to, tap
Settings
→
Connections
→
Bluetooth
,
and then select earbuds under
Paired devices
.
Viewing Galaxy Buds Live status and
customizing settings
View the status of the Galaxy Buds Live that are connected to your mobile device and change
the settings.
Launch the
Galaxy Wearable
app on the mobile device.
Active noise cancelling
Set the earbuds to block out the external sounds around you while you are listening to music.
Equalizer
Select an equalizer preset you want to use.
Touch controls
Change the touch-related settings of earbuds.
Launch the
Galaxy Wearable
app on the mobile device and tap
Touch controls
.
•
Block touches
: Lock the earbuds’ touch feature. To lock the earbuds’ touch feature, tap
the switch to activate it. Refer to Galaxy Wearable App for more information.
•
Touch and hold
: Select a feature to be used as a preset touch-and-hold feature. Refer to
Galaxy Wearable App for more information.
Galaxy Wearable App
34
Read notifications aloud
You will receive notifications from the mobile device’s apps via the earbuds.
Launch the
Galaxy Wearable
app on the mobile device and tap
Read notifications aloud
.
•
Read aloud while using phone
: Set the earbuds to receive notifications from the mobile
device even when you are using the mobile device.
•
App notifications to read aloud
: Select the apps you want to receive notifications from
and change the notification settings for each app.
Advanced
Activate advanced features of the Galaxy Buds Live.
Launch the
Galaxy Wearable
app on the mobile device and tap
Advanced
.
•
Bixby voice wake-up
: Wake Bixby by voice to start a conversation with an intelligent
voice assistant service.
•
Seamless earbud connection
: You can quickly change the mobile device to connect
your earbuds with. Activate the feature to quickly switch the connection from the current
mobile device to a nearby mobile device logged in via the same Samsung account or a
device that has previously connected with your earbuds.
Be careful to not connect your earbuds to another person’s mobile device.
Labs
Use new and experimental Galaxy Buds Live features.
Launch the
Galaxy Wearable
app on the mobile device and tap
Labs
.
•
Gaming mode
: Minimize audio delay to remove the time lag from the video and sound
output, and listen to vivid sound when launching a game.
This feature is available only when connecting with a Samsung mobile device
that uses the Android OS.
•
Relieve pressure with ambient sound
: Set to reduce feelings of pressure or stress while
wearing your earbuds when the active noise cancelling feature is deactivated.
Galaxy Wearable App
35
Find My Earbuds
If you misplace your earbuds, use the Galaxy Wearable app on your mobile device to find it.
1 Launch the
Galaxy Wearable
app on the mobile device and tap
Find My Earbuds
.
2 Tap
Start
.
Your earbuds will start beeping.
3 Tap
Stop
to stop the beeping sound for both earbuds.
Tap under each earbud to stop the beeping sound for each earbud separately.
Do not use this feature when wearing the earbuds as it may result in hearing damage
due to the loud noise.
General
You can reset all your earbuds settings.
Launch the
Galaxy Wearable
app on the mobile device and tap
General
→
Reset
.
Earbuds software update
Update your earbuds’ software via the firmware over-the-air (FOTA) service.
Launch the
Galaxy Wearable
app on the mobile device and tap
Earbuds software update
.
•
Download and install
: Check for and install updates manually.
•
Last update
: View the information for the latest software update.
Tips and user manual
View how to use the Galaxy Buds Live.
Launch the
Galaxy Wearable
app on your mobile device and tap
Tips and user manual
to view the quick tips for using the Galaxy Buds Live. Tap
User manual
to view the full user
manual.
Galaxy Wearable App
36
About earbuds
View the information of the Galaxy Buds Live.
Launch the
Galaxy Wearable
app on your mobile device and tap
About earbuds
.
To change your Galaxy Buds Live’s name, tap
Edit
.
•
Legal information
: View the legal information for the Galaxy Buds Live.
•
Software information
: View the earbuds’ software information.
•
Battery information
: Check the earbuds and charging case’s battery information.
37
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your Galaxy Buds Live.
Your earbuds do not work
•
The battery may be completely discharged. Charge the battery completely before using
the earbuds.
•
If an earbud’s touch-sensitive sensor does not make contact with your ear, the earbud
may not work. If you do not hear a sound informing you that the earbuds are detected,
remove the earbuds from your ears and put them in again.
•
If the earbuds’ touch feature becomes unresponsive or the earbuds do not work properly,
insert the earbuds into their corresponding slots in the charging case, close the charging
case, and then remove them after seven seconds or more.
Bluetooth device cannot locate your earbuds
•
Close the charging case again and open it to enter the Bluetooth pairing mode.
•
Ensure that your earbuds and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
If the tips above do not solve the problem, contact a Samsung Service Centre.
Appendix
38
A Bluetooth connection is not established or your earbuds and the
mobile device are disconnected
•
Ensure there are no obstacles, such as walls or electrical equipment, between the devices.
•
Ensure that the latest version of the Galaxy Wearable app is installed on the mobile
device. If necessary, update the Galaxy Wearable app to the latest version.
•
Ensure that your earbuds and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
•
Restart the mobile device and relaunch the Galaxy Wearable app.
•
If only a single earbud is connected to your mobile device, restart the earbuds to connect
them both. To restart the earbuds, refer to Restarting the earbuds for more information.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charging contacts of the earbuds and the charging contacts of the
charging case are in contact with each other.
•
Ensure that the charger is connected properly to the charging case.
•
If the charging contacts are dirty, the battery may not charge properly. Wipe both gold-
coloured contacts with a dry cloth and try charging the battery again.
•
Visit a Samsung Service Centre and have the battery replaced.
The charging time and the battery life are different between the
earbuds
•
The charging time may differ between the two earbuds even if they started charging at
the same time.
•
The charging time and the remaining battery may differ between the two earbuds due to
different inner components.
The battery depletes faster than when first purchased
•
When you expose the Galaxy Buds Live or the battery to very cold or very hot
temperatures, the useful charge may be reduced.
•
The battery is consumable and the useful charge will get shorter over time.
Appendix
39
You cannot hear others speaking
Adjust the volume on the connected mobile device.
Sound echoes during a call
Adjust the volume with the connected mobile device or move to another area.
Audio quality is poor
•
Wireless network services may be disabled due to issues with the service provider’s
network. Ensure to keep the earbuds away from electromagnetic waves.
•
Ensure that your earbuds and the other Bluetooth device are within the maximum
Bluetooth range (10 m). The distance may vary depending on the environment the
devices are used in.
•
You may experience drops in volume or noise depending on the connected device’s
volume. To avoid this, appropriately adjust the connected device’s sound.
Your earbuds sound lags the screen when playing videos and games
The earbuds may have a time lag between the video and sound output when playing videos
or games when connected to a mobile device.
Your Galaxy Buds Live are hot to the touch
When you use the Galaxy Buds Live for an extended period of time, they may feel hot to the
touch. This is normal and should not affect your Galaxy Buds Live’s lifespan or performance.
If the Galaxy Buds Live overheat or feel hot for a prolonged period, do not use them for a
while. If the Galaxy Buds Live continue to overheat, contact a Samsung Service Centre.
A small gap appears around the outside of the Galaxy Buds Live
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
Appendix
40
Managing the Galaxy Buds Live
Basic maintenance
•
Use a soft, dry cloth to clean the earbuds after use.
•
Keep the earbuds dry. Prevent liquid from contacting or entering the earbuds.
•
Clean the earbuds regularly to prevent earwax or debris from building up in the speaker
and the air duct.
Cleaning the speaker and the air duct
If the volume is lower than it should be with the current setting, clean the speaker and the air
duct.
Remove any earwax or debris with a clean, dry, and soft brush, cotton swabs, or other tools.
Speaker Air duct
Do not use anything sharp or excessive force while removing earwax or debris. The
speaker and the air duct may be damaged.
Cleaning the charging contacts
If the battery does not charge properly, wipe both gold-coloured contacts with a dry cloth.
Charging contacts
Appendix
41
Cleaning the earbuds and charging case
When the charging case and earbuds are exposed to foreign materials, such as dust, sand,
or metal shavings, the Galaxy Buds Live may not charge properly or may be damaged. If the
earbuds or the charging case were exposed to foreign materials, wipe them with a soft and
dry cloth before inserting them into the charging case.
Restarting the earbuds
If the earbuds’ touch feature becomes unresponsive or the earbuds do not work properly,
restart the earbuds.
To restart the earbuds, insert the earbuds into their corresponding slots in the charging case
and remove them after seven seconds or more.
If the charging case has low battery, connect the charging case to the charger first.
Coupling the earbuds
When you lose one of the earbuds, you do not have to purchase a new set of earbuds. You
can purchase one earbud to add to the earbud that you still have.
1 Check the direction of each earbud, the newly purchased earbud and previously used
earbud, and correctly insert them into their corresponding slots in the charging case.
2 Tap and hold both earbuds’ touchpads for seven seconds or more.
The earbud battery indicator light will flash green and turn off. Then, the earbuds are
coupled.
The earbud battery indicator light will keep flashing red when the earbuds are not
coupled properly. Remove the earbuds from the charging case and insert them again.
Then, touch and hold both earbuds for seven seconds or more.
3 Connect the earbuds to a mobile device. For more information, refer to Connecting the
earbuds to a mobile device.
Appendix
42
Removing the battery
•
To remove the battery, contact an authorized service centre.
•
For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
•
Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsung’s negligence.
43
Health and Safety
Please read this important safety information before you use the device. It contains general
safety information for devices and may include content that does not apply to your device.
Follow the warning and caution information to prevent injury to yourself or others and to
prevent damage to your device.
The term ‘device’ refers to the product and its charger, the items supplied with the
product, and any Samsung-approved accessories used with the product.
Warning: Failure to comply with safety warnings and
regulations can cause serious injury or death.
Do not use damaged power cords or plugs, or loose electrical sockets
Unsecured connections can cause electric shock or fire.
Do not touch the device, power cords, plugs, or the electric socket with wet hands or
other wet body parts
Doing so may cause electric shock.
Do not pull the power cord excessively when disconnecting it
Doing so may cause electric shock or fire.
Do not bend or damage the power cord
Doing so may cause electric shock or fire.
Do not use the device with wet hands while the device is charging
Doing so may cause electric shock.
Do not directly connect together the charger’s positive and negative terminals
Doing so may cause fire or serious injury.
Do not use your device outdoors during a thunderstorm
Doing so may result in electric shock or device malfunction.
Use manufacturer-approved chargers, accessories, and supplies
•
Using generic chargers may shorten the life of your device or cause the device to
malfunction. They may also cause a fire or cause the battery to explode.
•
Use only a Samsung-approved charger specifically designed for your device. An
incompatible charger can cause serious injuries or damage to your device.
•
Samsung cannot be responsible for the user’s safety when using accessories or supplies
that are not approved by Samsung.
Health and Safety
44
Do not carry your device in your back pockets or on your waist
•
The device may be damaged, explode, or result in a fire if too much pressure is applied
to it.
•
You may be injured if you are bumped or fall.
Do not drop or cause an impact to the charger or the device
Handle and dispose of the device and charger with care
•
Never dispose of the device in a fire. Never place the device on or in heating devices,
such as microwave ovens, stoves, or radiators. The device may explode when overheated.
Follow all local regulations when disposing of used battery or device.
•
Never crush or puncture the device.
•
Avoid exposing the device to high external pressure, which can lead to an internal short
circuit and overheating.
Protect the device and charger from damage
•
Avoid exposing your device to very cold or very hot temperatures.
•
Extreme temperatures can damage the device and reduce the charging capacity and life
of your device and battery.
•
Never use a damaged charger or device.
Do not store your device near or in heaters, microwaves, hot cooking equipment, or
high pressure containers
•
The battery may leak.
•
Your device may overheat and cause a fire.
Do not use or store your device in areas with high concentrations of dust or airborne
materials
Dust or foreign materials can cause your device to malfunction and may result in fire or
electric shock.
Prevent the charger from contact with conductive materials, such as liquids, dust, metal
powders, and pencil leads. Do not touch the multipurpose jack with sharp tools or
cause an impact to the multipurpose jack
Conductive materials may cause a short circuit or corrosion of the terminals, which may result
in an explosion or fire.
Health and Safety
45
Do not bite or suck the device
•
Doing so may damage the device or result in an explosion or fire.
•
Children or animals can choke on small parts.
•
If children use the device, make sure that they use the device properly.
Do not insert the device or supplied accessories into the eyes, ears, or mouth
Doing so may cause suffocation or serious injuries.
Do not handle a damaged or leaking Lithium Ion (Li-Ion) battery
For safe disposal of your Li-Ion battery, contact your nearest authorized service centre.
Caution: Failure to comply with safety cautions and regulations
can cause injury or property damage
Do not use your device near other electronic devices
•
Most electronic devices use radio frequency signals. Your device may interfere with other
electronic devices.
Do not use your device in a hospital, on an aircraft, or in automotive equipment that
can be interfered with by radio frequency
•
Avoid using your device within a 15 cm range of a pacemaker, if possible, as your device
can interfere with the pacemaker.
•
If you use medical equipment, contact the equipment manufacturer before using your
device to determine whether or not the equipment will be affected by radio frequencies
emitted by the device.
•
On an aircraft, using electronic devices can interfere with the aircraft’s electronic
navigational instruments. Make sure the device is turned off during takeoff and landing.
•
Electronic devices in your car may malfunction due to radio interference from your
device. Contact the manufacturer for more information.
Health and Safety
46
Do not expose the device to heavy smoke or fumes
•
Doing so may damage the outside of the device or cause it to malfunction.
If you use a hearing aid, contact the manufacturer for information about radio
interference
The radio frequency emitted by your device may interfere with some hearing aids. Before
using your device, contact the manufacturer to determine whether or not your hearing aid
will be affected by radio frequencies emitted by the device.
Do not use your device near devices or apparatuses that emit radio frequencies, such as
sound systems or radio towers
Radio frequencies may cause your device to malfunction.
Turn off the device in potentially explosive environments
•
Turn off your device in potentially explosive environments instead of removing the
battery.
•
Always comply with regulations, instructions and signs in potentially explosive environments.
•
Do not use your device at refuelling points (gas stations), near fuels or chemicals, or in
blasting areas.
•
Do not store or carry flammable liquids, gases, or explosive materials in the same
compartment as the device, its parts, or accessories.
If you notice strange smells or sounds coming from your device, or if you see smoke
or liquids leaking from the device, stop using the device immediately and take it to a
Samsung Service Centre
Failure to do so may result in fire or explosion.
Comply with all safety warnings and regulations regarding mobile device usage while
operating a vehicle
While driving, safely operating the vehicle is your first responsibility. Never use your mobile
device while driving, if it is prohibited by law. For your safety and the safety of others, use your
common sense and remember the following tips:
•
Get to know your device and its convenience features.
•
Suspend use in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and
heavy traffic can be hazardous.
•
Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping
through your address book takes attention away from your primary responsibility of
driving safely.
Health and Safety
47
•
Do not engage in stressful or emotional conversations that may be distracting. Make
the person you are talking to aware that you are driving and suspend conversations that
could potentially divert your attention from the road.
Care for and use your mobile device properly
Keep your device dry
•
Humidity and liquids may damage the parts or electronic circuits in your device.
•
Do not turn on your device if it is wet. If your device is already on, turn it off (if the device
will not turn off, leave it as-is). Then, dry the device with a towel and take it to a service
centre.
•
This device has internal liquid indicators fitted. Water damage to your device may void
the manufacturer’s warranty.
Store your device only on flat surfaces
•
If your device falls, it may be damaged.
The device can be used in locations with an ambient temperature of 0°C to 35°C. You
can store the device at an ambient temperature of -20°C to 50°C. Using or storing the
device outside of the recommended temperature ranges may damage the device or
reduce the battery’s lifespan
•
Do not store your device in very hot areas such as inside a car in the summertime. Doing
so may cause the screen to malfunction, result in damage to the device, or cause the
battery to explode.
•
Do not expose your device to direct sunlight for extended periods of time (on the
dashboard of a car, for example).
Do not store your device with metal objects, such as coins, keys, and necklaces
•
Your device may be scratched or may malfunction.
•
If the charging terminals come into contact with metal objects, this may cause a fire.
Health and Safety
48
Do not store your device near magnetic fields
•
Your device may malfunction or the battery may discharge from exposure to magnetic
fields.
•
Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding
passes, may be damaged by magnetic fields.
Prolonged exposure of your skin to an overheated device may cause low temperature
burn symptoms, such as red spots and pigmentation
Protect your hearing and ears
•
Excessive exposure to loud sounds can cause hearing damage.
•
Exposure to loud sounds while walking may distract your attention and
cause an accident.
•
Always turn the volume down before connecting the earbuds to an
audio source and use only the minimum volume setting necessary to
hear your conversation or music.
•
In dry environments, static electricity can build up in the earbuds. Avoid
using earbuds in dry environments or touch a metal object to discharge
static electricity.
•
Do not use earbuds while driving or riding. Doing so may distract your
attention and cause an accident, or may be illegal, depending on your
region.
Use caution when using the device while walking or moving
•
Always be aware of your surroundings to avoid injury to yourself or others..
Do not paint or put stickers on your device
•
Paint and stickers can clog moving parts and prevent proper operation.
•
If you are allergic to paint or metal parts of the device, you may experience itching,
eczema, or swelling of the skin. When this happens, stop using the device and consult
your physician.
Do not drop your device or cause impacts to your device
•
Your device may be damaged or may malfunction.
•
If bent or deformed, your device may be damaged or parts may malfunction.
Health and Safety
49
Ensure maximum battery and charger life
•
Batteries may malfunction if they are not used for extended periods.
•
Over time, unused device will discharge and must be recharged before use.
•
Disconnect the charger from power sources when not in use.
•
Follow all instructions in this manual to ensure the longest lifespan of your device
and battery. Damage or poor performance caused by failure to follow warnings and
instructions can void your manufacturer’s warranty.
•
Your device may wear out over time. Some parts and repairs are covered by the warranty
within the validity period, but damages or deterioration caused by using unapproved
accessories are not.
Do not disassemble, modify, or repair your device
•
Any changes or modifications to your device can void your manufacturer’s warranty. If
your device needs servicing, take your device to a Samsung Service Centre.
•
Do not disassemble or puncture the battery, as this can cause explosion or fire.
When cleaning your device, mind the following
•
Wipe your device or charger with a towel or an eraser.
•
Do not use chemicals or detergents. Doing so may discolour or corrode the outside the
device or may result in electric shock or fire.
Do not use the device for anything other than its intended use
•
Your device may malfunction.
Avoid disturbing others when using the device in public
Allow only qualified personnel to service your device
•
Allowing unqualified personnel to service your device may result in damage to your
device and will void your manufacturer’s warranty.
Health and Safety
50
Acknowledging Special Precautions and ISED (Innovation, Science
and Economic Development Canada) Notice
Cautions
Any changes or modifications to your device not expressly approved in this document could
void your warranty for this equipment, and void your authority to operate this equipment.
Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories
may be dangerous and void the phone warranty if they cause damage or a defect to the
device.
Although your device is quite sturdy, it is a complex piece of equipment and can be broken.
Avoid dropping, hitting, bending, or sitting on it.
Information to User
This equipment has been tested and found to comply with the limits of a Class B digital
device. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation; if this equipment does cause
harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•
Reorient/relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Warning: At very high volumes, prolonged listening to a headset can damage your
hearing.
IC RF Radiation Exposure Statement:
This equipment complies with IC RF Radiation exposure limits set forth for an uncontrolled
environment.
This device and its antenna must not be co-located or operating in conjunction with any
other antenna or transmitter.
Specific Absorption Rates (SAR) for Wireless Devices
The SAR is a value that corresponds to the relative amount of RF energy absorbed by the user
of a wireless device.
Health and Safety
51
The SAR value of a device is the result of an extensive testing, measuring and calculation
process. It does not represent how much RF the device emits. All devices are tested at their
highest value in strict laboratory settings. But when in operation, the SAR of a device can
be substantially less than the level reported to ISED. This is because of a variety of factors
including its proximity to a base station antenna, design and other factors. What is important
to remember is that each device meets strict federal guidelines. Variations in SAR do not
represent a variation in safety.
All devices must meet the federal standard, which incorporates a substantial margin of safety.
These standards prevent the sale of mobile devices with SAR that exceeds a maximum of
1.6 W/kg (head and trunk) and 4.0 W/kg (limbs).
Industry Canada has granted an IC Certification Number for this model device based on the
compliance of all reported SAR levels with the IC RF exposure guidelines. This device has an
IC number: 649E-SMR180R / 649E-SMR180L [Model Number: SM-R180R, SM-R180L] and the
specific SAR levels for this device can be found at the following Industry Canada website:
sms-sgs.ic.gc.ca/equipmentSearch/searchRadioEquipments.
Correct disposal of this product
(Waste Electrical & Electronic Equipment)
This marking on the product, accessories or literature indicates that the product
and its electronic accessories (e.g., charger, headset, USB cable) should not be
disposed of with other household waste.
To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types
of waste and recycle them responsibly to promote the sustainable reuse of
material resources.
Household users should contact either the retailer where they purchased this product, or
their local government office, for details of where and how they can take these items for
environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the
purchase contract. This product and its electronic accessories should not be mixed with other
commercial wastes for disposal.
This product is RoHS compliant.
Correct disposal of batteries in this product
This marking on the battery, manual or packaging indicates that the batteries in
this product should not be disposed of with other household waste at the end
of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate
Health and Safety
52
that the battery contains mercury, cadmium or lead above the reference levels in EC Directive
2006/66.
Health and Safety
53
Disclaimer
Some content and services accessible through this device belong to third parties and are
protected by copyright, patent, trademark and/or other intellectual property laws. Such
content and services are provided solely for your personal non-commercial use. You may
not use any content or services in a manner that has not been authorized by the content
owner or service provider. Without limiting the foregoing, unless expressly authorized by the
applicable content owner or service provider, you may not modify, copy, republish, upload,
post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or
medium any content or services displayed through this device.
“THIRD PARTY CONTENT AND SERVICES ARE PROVIDED “AS IS.” SAMSUNG DOES NOT
WARRANT CONTENT OR SERVICES SO PROVIDED, EITHER EXPRESSLY OR IMPLIED, FOR ANY
PURPOSE. SAMSUNG EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING BUT NOT
LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
SAMSUNG DOES NOT GUARANTEE THE ACCURACY, VALIDITY, TIMELINESS, LEGALITY, OR
COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLE THROUGH THIS DEVICE
AND UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL SAMSUNG BE LIABLE,
WHETHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, ATTORNEY FEES, EXPENSES, OR ANY OTHER DAMAGES ARISING
OUT OF, OR IN CONNECTION WITH, ANY INFORMATION CONTAINED IN, OR AS A RESULT OF
THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.”
Third party services may be terminated or interrupted at any time, and Samsung makes no
representation or warranty that any content or service will remain available for any period
of time. Content and services are transmitted by third parties by means of networks and
transmission facilities over which Samsung has no control. Without limiting the generality of
this disclaimer, Samsung expressly disclaims any responsibility or liability for any interruption
or suspension of any content or service made available through this device.
Samsung is neither responsible nor liable for customer service related to the content and
services. Any question or request for service relating to the content or services should be
made directly to the respective content and service providers.
Copyright
Copyright © 2020 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing in
any information storage and retrieval system.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co.,
Ltd.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
All other trademarks and copyrights are the property of their respective owners.
ISED Notice
This Class B digital apparatus complies with Canadian ICES-003.
This device complies with Innovation, Science and Economic Development Canada licence-
exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.